SquareTrade Company
Industry: Warranty company
DescriptionSquareTrade Inc. is an extended warranty service provider for consumer electronics and appliances headquartered in San Francisco's SoMa district. Headquarters: San Francisco, CA CEO: Ahmed Khaishgi Founded: 1999 Parent organization: Allstate Non-Insurance Holdings, Inc VPs: Brad Snyder, Phil Edge (Client Strategy), Founders: Ahmed Khaishgi, Steve Abernethy
SquareTrade List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at SquareTrade. You can filter them based on skills, years of employment, job, education, department, and prior employment.
SquareTrade Salaries. You can even request information on how much does SquareTrade pay if you want to. Learn about salaries, pros and cons of working for SquareTrade directly from the past employees.
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SquareTrade Employees
SquareTrade May 2015 - Present
The Active Network January 2013 - April 2015
Corson, Gonzalez & Zaslow LLC February 2010 - January 2013
Cunningham, Malone, and Mortan CPA October 2008 - April 2009
Skills
Accounts Payable
Education
Humboldt State University 2005 — 2009
Bachelor of Science (BS), Business Admin/ Accounting; with honors
SquareTrade May 2013 - Present
Qualcomm June 2012 - August 2012
Cricket Communications June 2011 - June 2012
ID Analytics June 2010 - June 2011
UC San Diego September 2009 - June 2010
Skills
Java, SQL, Unix, Databases, Software Engineering, Python, Basketball, SPARC, Web Applications, Programming, Apache, Computer Science, Git, C, Hadoop, Apache Pig Latin, HTML, XML, Unix Shell Scripting, Windows, Django, Objective-C, JSP, Agile Application..., JavaScript
Education
University of California, San Diego 2008 — 2012
B.S, Computer Science, 3.4
National Taiwan University 2012 — 2013
Study Abroad, Computer Science
SquareTrade September 2014 - Present
SquareTrade March 2013 - September 2014
SquareTrade September 2012 - March 2013
JumpSport April 2011 - April 2012
JumpSport April 2011 - April 2012
United States Navy Reserve July 2007 - September 2010
La Jolla Institute for Allergy and Immunology April 2008 - November 2008
GameStop February 2007 - March 2008
Philips & LiteOn Digital Solutions March 2006 - February 2007
Kohl's Department Stores August 2005 - April 2006
Skills
Training, Customer Service, Facebook, Social Media, Outlook, Microsoft Office, Social Media Marketing, Social Networking, Salesforce.com, Computer Hardware, PowerPoint, Microsoft Word, Microsoft Excel, Windows, HTML, Inventory Management, NetSuite, Sales, Mac OS X, MindFlash, Management, Customer Satisfaction, Leadership, Project Management, Public Speaking, CRM, Content Development, Training Facilitation, Crisis Situations, Weapons Training, Customer Experience
Education
Western Governors University 2015 — 2018
Bachelor's Degree, Human Resources Management and Services
Tidewater Community College 2008 — 2010
United States History
Mission College 2004 — 2006
General Studies
WiLine Networks May 2014 - Present
Comcast Cable May 2011 - Present
Pacific Coast Powersports October 2008 - November 2011
TrustHop, Inc. May 2010 - May 2011
Harte-Hanks, Inc. January 2007 - May 2010
eGrabber January 2006 - December 2007
SquareTrade January 2005 - November 2006
Sprint January 2001 - December 2004
Skills
Salesforce.com, Lead Generation, Business Development, Email Marketing, CRM, Sales, Leadership, E-commerce, Sales Operations, Direct Marketing, B2B, Strategy, Cold Calling, Sales Process, Account Management, Marketing Strategy, Marketing
Education
Academy of Art University 1997 — 2000
BA, Motion Picture and Film
De Anza College 1994 — 2000
AA, Motion Picture Film
Yerba Buena High School 1990 — 1994
Diploma, Pre-Magnet Engineering Progam
SquareTrade August 2014 - Present
Best Buy July 2012 - August 2014
Starbucks June 2012 - June 2014
Safeway September 2009 - February 2012
Skills
Customer Service, Retail, Cashiering, Time Management, Data Entry, Customer Satisfaction, Loss Prevention, Merchandising, Microsoft Office, Microsoft Excel, Retail Sales, Microsoft Word, PowerPoint, Teamwork, Sales, Telephone Skills, Cash Register, Customer Experience, Phone Etiquette, POS, P, Profit, Cash Handling Experience, Store Operations, Leadership, Team Building, Salesforce.com, Social Networking, Technical Support, Troubleshooting
Education
American River College
Vanden High School
SquareTrade August 2014 - Present
Geek Squad January 2014 - August 2014
Best Buy May 2011 - January 2014
Champs Sports September 2009 - May 2011
Skills
Product Knowledge, Computer Hardware, Computer Science, Networking, Network Security, Technical Support, Team Building, Team Leadership, Team Management, Training, Active Directory, Sales, Management, Windows Server, Windows, Windows 7, Hardware, SQL, Consulting, Operating Systems, Troubleshooting, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Time Management, Microsoft Excel
Education
California State University-East Bay 2012 — 2015
Bachelor's degree, Political Science with Pre-Law Option, 3.0
Chabot Community College 2009 — 2012
Computer Science
Castro Valley High School 2005 — 2009
General education diploma
SquareTrade September 2014 - Present
SquareTrade June 2012 - September 2014
SquareTrade May 2011 - June 2012
SquareTrade March 2009 - May 2011
Student Agencies Foundation, Inc. January 2007 - December 2008
Skills
Data Analysis, Product Management, Excel, SQL, PostgreSQL, Data Mining, Relational Databases, Machine Learning, Microsoft Office, New Business Development, Programming, Computer Hardware, Rootkits, Analytics, Mobile Devices, SaaS, Business Development, Atlassian JIRA, Information Technology, Solar Energy, Semiconductors, Integration, Agile Project Management, Competitive Analysis, E-commerce, Microsoft Excel, Strategy, Management
Education
Cornell University 2004 — 2008
BS, Computer Engineering - Information Science, Systems, & Technology
Infinity Software Development October 2014 - Present
Workday August 2013 - July 2014
SquareTrade March 2013 - August 2013
FlyUnder, Inc. May 2011 - August 2013
SilkRoad technology May 2011 - March 2013
Infinity Software Development, Inc. May 2004 - April 2011
Infinity Software Development February 2000 - May 2004
Skills
JavaScript, jQuery, AJAX, ASP.NET, .NET, C#, Web Services, HTML, Microsoft SQL Server, ASP.NET MVC, VB.NET, Knockout.js, Angular.js, jQuery UI, JSON, CSS, User Controls, User Interface Design, Web Development, HTML + CSS, Photoshop, Software Development, DHTML, Business Analysis, Software Engineering, OOP, REST, SDLC, XHTML, User Interface, Web Applications, Oracle, User Experience, ASP.NET AJAX, Front-end, SASS, Unobtrusive Javascript, Visual Basic, XML, T-SQL, Adobe Creative Suite, CSS Sprites, Semantic HTML, CSS3, Illustrator, LESS, Object-Oriented..., JSONP, PHP, HTML 5
Education
Florida State University
BS, Management Information Systems
SquareTrade October 2013 - Present
Electronic Arts October 2012 - October 2013
Draftfcb August 2010 - October 2012
Image Marketing Concepts March 2008 - March 2009
Skills
JavaScript, CSS, Flash, Web Design, Dreamweaver, Graphic Design, Adobe Creative Suite, Illustrator, InDesign, Logo Design, ActionScript, Photoshop, Graphics, Layout, Web Development, Email Marketing, Front-end
Education
Brooks Institute of Photography 2004 — 2008
Bachelor's degree, Still Photography
Art Institute Minneapolis 2002 — 2003
NA, Culinary Arts/Chef Training
Regal Hardwoods April 2014 - Present
Leak Properties November 2012 - April 2014
SquareTrade November 2013 - January 2014
Redlobster March 2010 - September 2013
L'Auberge du Lac July 2012 - October 2012
Bailey Trucking Co. September 2009 - November 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Restaurants, Social Media, Public Speaking, Hospitality, Time Management, Teamwork, Sales, Photoshop, Leadership, Data Entry, Telephone Skills, Cashiering, Social Networking, Critical Thinking, Administrative..., English, Adobe Creative Suite, Payroll
Education
Full Sail University 2013 — 2015
Bachelor of Applied Science (BASc), Digital Cinematography
Lamar University 2009 — 2010
Communications, Television and Film
Ozen High School 2006 — 2009
SquareTrade June 2014 - August 2014
SquareTrade May 2013 - August 2014
Dr Sandra Lee & Associates August 2012 - May 2013
Nordstrom October 2011 - September 2012
Apple May 2010 - June 2011
SMC Photography November 2004 - 2011
Santa Clara County Library November 2008 - January 2010
Santa Clara County Library September 2007 - January 2010
Self-Employed Consultant (Online Marketing & Web 2.0) February 2009 - March 2009
Peet's Coffee & Tea September 2006 - October 2007
Skills
Supervising, Retail Sales, Training, iWork, Adobe Creative Suite, Sewing, Customer Service, OS X, Photography, Blogging, Twitter, WordPress, Photoshop, Social Media, Social Networking
Education
De Anza College 2003 — 2004
Certificate, Photography
Foothill College
SquareTrade March 2015 - Present
SquareTrade July 2010 - February 2015
Thehotlist.com January 2010 - June 2010
I'm Too Young for This! Cancer Foundation January 2010 - April 2010
Creativeland Asia February 2008 - August 2008
WATConsult July 2007 - February 2008
Eagle Eye Software June 2006 - March 2007
Deakin University May 2006 - June 2006
Skills
Social Media, Online Reputation..., Brand Development, Corporate Communications, Online Communications, Reputation, Video, Public Relations, Blogging, Crisis Management, Crisis Communications, Internal Communications, Marketing Communications, Strategic Communications, Reputation Management, Editing, Writing, Community Relations, Social Media Marketing, Video Production, Digital Marketing, Integrated Marketing, Marketing Strategy, Communications Strategy, Online Marketing, Press Releases, Corporate Branding, Advertising, Video Editing, Issues Management, Online Advertising, Facebook, Social Networking, Market Research, Content Strategy, Publicity, Content Development, Start-ups, Direct Marketing, Digital Strategy, Journalism, Copywriting, Digital Media, Email Marketing, Web 2.0, Web Analytics, Leadership, SEO, Communications Planning
Education
New York University 2008 — 2010
Masters in Science, Public Relations and Corporate Communication
University of Mumbai 2004 — 2007
Bachelors, Mass Media (Major in Advertising)
Deakin University 2006 — 2006
St Joseph High School
SquareTrade August 2014 - Present
Best Buy January 2014 - August 2014
Best Buy October 2013 - August 2014
GameStop Corp June 2010 - September 2013
Skills
Network Administration, Network Security, Communication, Customer Service, TCP/IP, VoIP, VPN, LAN-WAN, Cisco Networking, Routing, Switching, SIP Trunking, Information Systems..., Network Operating..., Scripting and Database, Time Management
Education
DeVry University 2009 — 2013
Bachelor of Science, Network and Communications Management
DeVry University 2009 — 2013
Associate of Applied Science Degree, Network Systems Administration
StyleSeat August 2015 - Present
Postmates June 2013 - May 2015
SquareTrade May 2012 - June 2013
Apple Retail June 2010 - May 2012
Apple Retail June 2008 - June 2010
540 Club June 2004 - February 2008
U.S. Department of Justice, United States Marshals Service June 1999 - December 2000
Education
California State University-Hayward 1997 — 2002
Criminal Justice Administration with an emphasis in Law Enforcement
Ventura High 1993 — 1997
High School
Fast Response School of Health Education 2015 — 2015
Certificate, Emergency Medical Technician
Kellys Bar and Lounge October 2014 - Present
SquareTrade October 2012 - July 2014
Grit & Gold Music March 2013 - May 2014
Berkeley Patients Group March 2009 - May 2012
Berkeley Patients Group March 2008 - March 2009
Chevron Federal Credit Union March 2007 - March 2008
Skills
Social Media, Customer Service, Public Relations, Wellness, Microsoft Office, Management, Strategic Planning, Teaching, Marketing, Computers, IT Strategy, Outlook, Microsoft Word, Social Media Marketing, Event Planning, Nonprofits
Education
Community College of Allegheny County 2015 — 2015
Bachelor of Applied Science (BASc), Computer and Information Sciences, General
Laney College 2011 — 2012
Computer Software and Media Applications, 4.0
Academy of Art University 2004 — 2006
Unfinished BA, Film/Video and Photographic Arts
SquareTrade October 2013 - Present
Seasons Productions July 2013 - September 2013
Barbary Coast Consulting March 2013 - March 2013
University of San Francisco August 2012 - December 2012
United States Air Force January 2006 - July 2011
WPTV Newschannel 5 January 2005 - June 2005
Skills
Media Relations, Public Speaking, Public Affairs, Event Planning, Editing, Facebook, Social Networking, Public Relations, Social Media Marketing, Event Management, Community Outreach, Microsoft Office, Politics, Political Campaigns, Nonprofits, Copywriting, Video Editing, New Media, Press Releases, Training, Program Management, Leadership, Fundraising, Proposal Writing, Social Media
Education
University of San Francisco 2011 — 2012
Master of Arts (M.A.), Public Affairs and Practical Politics
Lynn University 2002 — 2005
Bachelor of Arts (B.A.), Communication and Media Studies
SquareTrade May 2015 - Present
SquareTrade March 2013 - May 2015
SquareTrade September 2010 - March 2013
Wireless Matrix January 2007 - August 2009
MobileAria October 2001 - January 2007
RampNetworks January 1998 - December 2001
Skills
Customer Service, Troubleshooting, Management, Business Analysis, CRM, Business Development, Product Management, Cloud Computing, Product Development, SaaS, Project Management, Technical Support, Integration, Networking, Leadership, Quality Assurance, Business Process, Customer Satisfaction, Salesforce.com, Call Centers, Training, Customer Experience, Process Improvement
Education
CCNA Bootcamp
CCNA Certification (Cisco Certified Network Associate)
California State University-East Bay
Bachelor of Science, Business Administration
SquareTrade August 2014 - February 2015
Geek Squad January 2013 - August 2014
Best Buy October 2008 - January 2013
Skills
Customer Service, Computer Maintenance, Video Games, Piano Playing, Computer Repair, Customer Experience, Computer Hardware, Troubleshooting, Microsoft Office, Technical Support, Customer Satisfaction, Microsoft Excel, Consulting, Networking, Windows 7
Education
Las Positas College 2008 — 2010
Computer Science
Genentech April 2015 - Present
Genentech October 2013 - April 2015
Dignity Health November 2007 - October 2013
SquareTrade November 2006 - November 2007
Centerplate November 2005 - November 2006
Skills
•Proficient in..., •Manage multiple..., •Coordinate and plan..., •Handle complex travel..., •Maintain and build..., •Development and..., •Display excellent..., •Interacts well with..., •Detail oriented, •Team oriented, •Can manage multiple..., •Shows discretion and...
Education
Menlo College 2001 — 2005
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Menlo College
One Medical Group July 2015 - Present
endpoint September 2014 - July 2015
SquareTrade May 2004 - September 2014
Ebates April 2000 - September 2003
Skills
Business Intelligence, Security, Unix, IT Management, CRM, Analytics, Databases, Start-ups, Cloud Computing, Networking, Linux, Management, Windows, COBIT, Open Source, VoIP, CISSP, Agile Methodologies, Infrastructure, SAS70, ITIL Certified, IT Service Management, Cross-functional Team..., ITIL, IT Strategy, IT Operations, IT Audit
Education
Saint Mary's College of California 2012 — 2013
Master of Business Administration (MBA)
University of California, Berkeley 1997 — 1999
Master's Degree, Epidemiology/Biostatistics
William & Mary 1990 — 1994
BS, Biology
London Life / Great-West Life / Canada Life August 2014 - Present
Financial Services Commission of Ontario April 2010 - August 2014
Ryerson University 2009 - 2011
The Med8or Group 1999 - 2011
City of Toronto April 2010 - October 2010
Agree Inc. 2004 - 2010
Reconcilable Differences August 2002 - 2010
University of Prince Edward Island 2006 - 2008
Trent Univesity 2005 - 2008
SquareTrade 2004 - 2006
Skills
Mediation, Alternative Dispute..., Dispute Resolution, Conflict Management, Negotiation, Conflict Resolution, Conflict, Public Speaking, Executive Coaching, Employment Law, Employee Training, University Teaching, Continuing Education, Computer Proficiency, Keen Listener, Mentoring, Integrity, Social Media, Training, Program Management, Workshop Facilitation, Dispute
Education
Royal Roads University 2000 — 2002
MA, Conflict Analysis & Management
York University 1999 — 2000
Gradudate Certificate, Dispute Resolution
York University 1993 — 1997
Hon. BA, Psychology
SquareTrade April 2013 - Present
World Wide Tech Services February 2009 - December 2012
Unisys January 2008 - October 2008
Varon Realty Corp August 2005 - September 2007
Sequin LLC January 2005 - July 2005
Grand Hyatt Hotel October 1993 - December 2004
Skills
Hardware, Laptops, Technical Support, Networking, Software Installation, Windows, Printers, System Administration, Servers, Microsoft Exchange, Computer Hardware, Windows 7, Dell Computers, Windows XP, Firewalls, XP, Microsoft Office, Active Directory, Salesforce.com..., Troubleshooting
Education
Queensborough Community College
AAS, Computer Information Systems
Humble Bundle June 2014 - Present
SquareTrade August 2011 - June 2014
Sega of America, Inc. May 2011 - August 2011
Namco Bandai Games America March 2010 - January 2011
Banana Republic June 2006 - June 2009
Skills
TestTrack, Mantis, FileMaker, Microsoft Office, Quality Assurance, Customer Service, Salesforce CRM
Education
Diablo Valley College 2006 — 2008
Multimedia
University of Houston 2005 — 2006
Communications
SquareTrade July 2013 - Present
Wireless Advocates October 2008 - July 2013
Go Wireless Group 2008 - 2008
La Grande Police Department 2006 - 2008
Beyond Wireless 2006 - 2008
Skills
Multi-Unit Management, Sales Operations, Direct Sales, Customer Retention, Cold Calling, Sales Management, District Management, Wireless, Loss Prevention, Retail, Customer Satisfaction, Sales, Sales Process, Merchandising, Profit
Education
Portland State University
Criminal Justice
Eastern Oregon University
Sociology
North Idaho College 2003 — 2005
Associates, Criminal Justice
SquareTrade August 2014 - Present
oDesk July 2013 - August 2014
Harvard Business School August 2011 - May 2013
Zuora June 2012 - December 2012
Apple July 2007 - August 2011
UCLA, David Geffen School of Medicine June 2003 - June 2007
Triton Innovation Network $50k Entrepreneurship Competition 2006 - 2007
Skills
Product Management, Mobile Devices, Business Development, Management, Start-ups, Enterprise Software
Education
Harvard Business School 2011 — 2013
MBA, General Management
University of California, San Diego 2005 — 2007
M.S, Computer Science, Bioinformatics
University of California, Berkeley 2000 — 2003
BS, Electrical Eng. & Computer Science
SquareTrade April 2014 - Present
Space Systems Loral December 2010 - April 2014
City of Morgan Hill September 2010 - December 2010
Skills
Microsoft Excel, PostgreSQL, SQL, Cisco Unified..., Data Analysis, Forecasting, Financial Modeling, Finance, Financial Analysis, Budgets, PowerPoint, Microsoft Office, Warranty, Microsoft Word, Process Improvement, Outlook, Oracle Financial, Financial Reporting, Account Reconciliation, Cost Variance Analysis, Inventory Analysis, Subcontracts, Satellite, Aerospace, Cash Flow, Access, Accounting
Education
California Polytechnic State University-San Luis Obispo 2006 — 2010
B.S. Business, Finance, Economics
Bellarmine College Preparatory 2002 — 2006
High School
Google July 2011 - Present
New York University January 2008 - May 2011
Google June 2010 - August 2010
IAC Advertising Solutions June 2009 - June 2010
SquareTrade May 2008 - August 2008
Skills
Strategy, Start-ups, Social Media, Marketing, Leadership, Financial Modeling, Data Analysis, Analysis, Research, Social Media Marketing, Social Networking, Entrepreneurship, Business Strategy, Business Process..., Time Management, Analytics, Forecasting, Strategic Financial..., Customer Service, Digital Media, Finance
Education
New York University 2007 — 2011
BS, Finance & Marketing
SquareTrade April 2014 - Present
Minted October 2014 - December 2014
Yelp July 2014 - September 2014
Yelp April 2014 - July 2014
Year Up September 2013 - July 2014
Yelp January 2014 - April 2014
Skills
Bilingual, Team-oriented, Creative Problem Solving, Leadership, Agile Methodologies, Public Speaking, Customer Service, Hotel and Hospitality..., Animal Work, Elder Care, Tutoring, Time Management, Teamwork, Management, Hardware, Data Entry, Access, Troubleshooting, Recruiting
Education
Foothill College 2013 — 2014
N/A
Year Up 2013 — 2014
City College of San Francisco 2009 — 2012
SquareTrade July 2014 - Present
SquareTrade September 2012 - July 2014
SquareTrade September 2011 - September 2012
Lulu Enterprises, Inc. May 2010 - August 2011
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Windows, English, Team Building, Salesforce.com, Training, Team Leadership, Social Media, HTML
Education
Appalachian State University 2005 — 2009
Squaretrade June 2014 - January 2015
Sprint November 2012 - May 2014
T-Mobile February 2008 - May 2012
Skills
Claim, Telecommunications, Wireless, Mobile Devices, Troubleshooting, VoIP, Cloud Computing, Call Centers, Salesforce.com, Team Leadership, Vendor Management, Networking, Integration, SQL, Project Management, Management, Technical Support, Windows, Customer Service
Education
City College of San Francisco 2012 — 2013
SquareTrade May 2014 - Present
Memory4Less.com January 2012 - April 2014
Nokia August 2010 - December 2011
Memory4Less.com January 2007 - June 2008
Beckman Coulter June 2006 - August 2006
Skills
SQL, Analytics, Data Warehousing, JavaScript, Management, Product Management, C++, jQuery, Java, Python, Drools, HTML, CSS, JSON, NetSuite, Data Analysis, Project Management, Competitive Analysis, Cross-functional Team..., Strategy
Education
Carnegie Mellon University - Tepper School of Business 2008 — 2010
MBA
California State University-Fullerton
BS, Computer Science
SquareTrade April 2015 - Present
Bank of America May 2013 - March 2015
Monster Inc. January 2012 - April 2013
Best Buy October 2008 - November 2011
Skills
Customer Service, Leadership, Sales Operations, Retail, Outlook, Training, Inventory Management, Social Media Marketing, Account Management, Merchandising, Management, Team Leadership, Data Entry, Marketing, Sales Management, Microsoft Office, Social Networking, Team Building, Customer Satisfaction, Problem Solving, Sales, Public Speaking
Education
City College of San Francisco 2008 — 2011
AA, Behavioral Sciences
City and County of San Francisco January 2012 - Present
City and County of San Francisco July 2009 - January 2012
City of San Francisco September 2006 - July 2009
SquareTrade February 2005 - October 2006
PricewaterhouseCoopers June 1997 - February 2004
Backpacking through South Asia March 2000 - March 2001
Skills
Agile Methodologies, Business Analysis, Business Development, Open Source, Consulting, Wordpress, Open Innovation, Lean Startup, Open Data, Gov 2.0, Start-ups, Government, Policy, Program Management, Management, Enterprise Software, CRM, Leadership, Project Management, Strategy, WordPress
Education
Cornell University 1993 — 1997
College of Arts & Sciences
SquareTrade May 2015 - Present
Square Trade September 2012 - Present
Washington Mutual Card Services July 2006 - February 2009
Providian Financial November 2001 - July 2006
Providian Financial June 2001 - November 2001
Providian Financial October 1999 - June 2001
Providian Financial June 1997 - October 1999
Skills
Excel, Proposal Writing, Creative Writing, Analytics, Project Management, Staff Development, Training, Customer Satisfaction, Vendor Management, Direct Marketing, Program Management, Leadership, Process Improvement, Business Analysis, Finance, Microsoft Excel, Business Process..., Marketing, Project Planning, Call Centers, Customer Service, Strategy, Management, Email Marketing, Salesforce.com, Quality Assurance, Strategic Planning, Risk Management, Business Strategy, Financial Services, Campaign Management, Business Process, Customer Acquisition, E-commerce, Customer Retention, Visio, Customer Experience, Analysis, Time Management, Sales, CRM, Data Analysis, Product Management
Education
City College of San Francisco
In Progress
City College of San Francisco
Lightner Museum April 2013 - Present
Mary Greenwood: How to Interview Like a Pro November 2011 - Present
City of Winter Park December 2009 - November 2011
Barry University School of Law May 2011 - August 2011
Roger Williams University April 2009 - December 2009
SquareTrade 2003 - 2008
City of Miami Beach 1999 - 2002
Monroe County Florida 1999 - 2001
City of Hollywood 1997 - 1998
Monroe County, Key West, Florida 1996 - 1997
Skills
Alternative Dispute..., Conflict Resolution, Recruiting, Mediation, Arbitration, Employee Relations, Labor Relations, Training, Public Speaking, Conflict Management, Negotiation, HR Consulting, Leadership Development, Employment Law, Organizational..., Employee Benefits, Deferred Compensation, Human Resources, Interviews, Performance Management, Coaching, Career Development, Government, Management, Leadership, Employee Training, Union, Personnel Management, Workers Compensation, Employee Engagement, Workshop Facilitation, Time Management, Grievances, Dispute, Hiring, Policy, Succession Planning, Employee Handbooks, Onboarding, Organizational..., FMLA, Talent Management, Resume Writing, Executive Coaching, Conflict, Workforce Planning, Career Counseling, Talent Acquisition, Industrial Relations, College Recruiting
Education
California Western School of Law 1968 — 1971
J.D., Law
The George Washington University Law School 1968 — 1971
LL.M., Labor Law
University of Southern California 1967 — 1968
MA, English
The New School 1965 — 1967
BA, English
Bain Capital Ventures August 2007 - Present
6sense February 2015 - Present
Wrike September 2013 - Present
BloomReach July 2011 - Present
Gainsight October 2013 - Present
Captora March 2013 - Present
InfoScout January 2013 - Present
SquareTrade January 2012 - Present
Captora January 2014 - July 2014
TokBox July 2011 - October 2012
Skills
M&A due diligence, Hiring, Negotiation, Enterprise Software, Business Applications, E-commerce, E-commerce Optimization, Adtech, Big Data, Cloud Marketing, Cloud Applications, Retail Technology, Digital Media, Due Diligence, Sales, Web Video, Information Security, Recruiting, SEO, Consumer Internet, Venture Capital, Mobile Content, Start-ups, Corporate Development, Mergers & Acquisitions, Financial Modeling, Investments, Strategy, Go-to-market Strategy, Business Development, Strategic Partnerships, SaaS
Education
Harvard Business School 2009 — 2011
MBA, Entrepreneurship
University of Pennsylvania - The Wharton School 2000 — 2004
BS, Economics (Finance)
StumbleUpon April 2014 - Present
SquareTrade May 2013 - April 2014
CBS Interactive May 2012 - May 2013
UC Berkeley January 2009 - May 2012
Dartmouth College, Dean of the College July 2008 - December 2008
Dartmouth College, Tse Vision Lab May 2007 - December 2008
Dartmouth College, NIRS Brain Imaging Lab September 2006 - June 2007
Skills
Statistics, Data Analysis, Analytics, Product Analytics, Qualitative Research, Research, Microsoft Excel, Research Design, Quantitative Research, SQL, Teaching, Customer Insight, Inventory Analysis, Business Intelligence, Data Visualization, Dashboarding, Strategy, Online Advertising, Web Analytics
Education
Dartmouth College 2006 — 2008
MA, Experimental Psychology
Brown University 2002 — 2006
BS, Cognitive Neuroscience
Gallaudet University 2005 — 2005
SquareTrade 2013 - Present
T. Rowe Price June 2011 - August 2011
Endeavor Argentina 2009 - 2010
Oaktree Capital Management 2007 - 2009
UBS Investment Bank 2005 - 2007
Skills
Financial Modeling, Investment Banking, Investments, Finance, Emerging Markets, Restructuring, Leveraged Finance, Equities, Financial Structuring, Entrepreneurship, Business Planning, Analysis, Credit Analysis, Management, Negotiation, High Yield, Corporate Finance, Private Equity, Executive Management, Financial Analysis, Management Consulting, Due Diligence
Education
University of Pennsylvania - The Wharton School 2010 — 2012
Master of Business Administration (MBA)
Boston University - School of Management 2001 — 2005
Bachelor of Science (BS)
Pandora October 2014 - Present
SquareTrade November 2013 - October 2014
Intel Media February 2013 - October 2013
SquareTrade October 2011 - January 2013
Kaboodle June 2011 - October 2011
skyrockit fka Moderati Inc. January 2010 - May 2011
Moderati June 2009 - December 2009
Moderati, Inc. April 2008 - December 2008
Moderati 2002 - April 2008
Gore/Litov Investigations 2000 - 2002
Education
Bennington College 1991 — 1994
BA, Music Composition
Wm Fremd High School 1988 — 1991
SquareTrade March 2015 - Present
SquareTrade July 2013 - March 2015
SquareTrade October 2012 - July 2013
@WalmartLabs September 2012 - October 2012
Bath & Body Works July 2007 - August 2012
CBS Outdoor September 2010 - April 2012
Startup Gates May 2011 - November 2011
RMD Advertising June 2007 - July 2007
The Post April 2004 - June 2007
Skills
Photoshop, Illustrator, Marketing Strategy, Graphic Design, Typography, Logo Design, Web Design, Creative Branding, Interactive Marketing, Interaction Design, InDesign, Retail, Retail Design, Online Marketing, Social Media, Social Media Marketing, Print, Visual Design, Wireframes, User Interface Design, Adobe Creative Suite, Advertising
Education
Ohio University 2003 — 2007
B.S. in Visual Communications, Graphic Design, Art, & Advertising Management
Adornably December 2012 - Present
SquareTrade March 2012 - September 2012
TechForward, Inc. June 2005 - March 2012
Morgan Stanley June 2004 - September 2004
QuinStreet February 2002 - July 2003
Avasta March 2001 - July 2001
Liquid Thinking June 2000 - March 2001
Mitchell Madison Group September 1999 - June 2000
Skills
Product Management, Entrepreneurship, Corporate Development, Start-ups, Venture Capital, SQL, JavaScript, Leadership, Management Consulting, Corporate Finance, Analysis
Education
UCLA Anderson School of Management 2003 — 2005
MBA, Finance & Entrepreneurship
Massachusetts Institute of Technology 1994 — 1999
MEng, BSc, Computer Science
Hotwire October 2014 - Present
Tsar Nicholai Caviar September 2014 - October 2014
SquareTrade July 2013 - August 2014
Larkspur Landing Hotel Management Company via Robert Half & Associates April 2013 - June 2013
Coverity August 2012 - February 2013
Joyent March 2012 - June 2012
Doubletree by Hilton Berkeley Marina November 2011 - February 2012
Ritz-Carlton Club and Residences January 2009 - June 2011
King Ventures - Boutique Hotel Collection 2004 - 2009
Self-Employed 1992 - 2004
Skills
PeopleSoft, Oracle 11.5, NetSuite, QuickBooks Pro, Unifocus, Opera, Squirrel, InnKeeper, AutoClerk, MindBody Online, Micros, Hilton's OnQ Front..., PC and Mac Proficient, Microsoft Office..., Forecasting, Accounting, Budgets, Finance, Cash Flow, Leadership, Managerial Finance, Payroll, Microsoft Office, QuickBooks
Education
Golden Gate University 1988 — 1992
M.S, Taxation
Cal Poly San Luis Obispo
B.S, Business Administration/Accounting
Corona Senior HIgh School
SquareTrade October 2012 - Present
Extractable August 2008 - September 2012
PM Creative Inc. January 2004 - August 2008
Mercer August 2000 - December 2001
Dr. Chira Honladarom Office Thailand April 1999 - August 2000
Skills
HTML, HTML5, HTML + CSS, CSS, Advanced CSS, Photoshop, Dreamweaver, Mac, Mac OS X, PC, Aptana, HTML 5, Web Development, Interaction Design, XHTML, User Experience, Email Marketing, Mobile Applications, E-commerce, User Interface Design, Agile Methodologies, Linux
Education
Academy of Art University
Master of Fine Arts (MFA), New Media
Thammasat University
Bachelor of Arts (BA), Economics
HeART to HELP March 2011 - Present
EQ CA November 2010 - April 2011
SquareTrade July 2009 - August 2010
SquareTrade January 2009 - August 2010
SquareTrade September 2008 - December 2008
Give Something Back March 2008 - August 2008
Skills
Social Media, Blogging, Marketing Communications, Marketing, Training, Nonprofits
Education
Duke University 2000 — 2004
Theater Studies, Documentary Studies, Sociology
Junius H. Rose
Yamaha 2012 - Present
SquareTrade 2011 - 2012
VIZIO Inc. January 2008 - December 2010
Canon USA 2003 - 2006
Olympus IMS 1993 - 2003
Skills
Consumer Electronics, Account Management, Customer Satisfaction, Team Building, Product Development, Process Improvement, Budgets, Vendor Management, Product Management, Forecasting, P&L Management, Management, Cross-functional Team..., Sales Management, Start-ups, New Business Development, Competitive Analysis, Team Leadership, Sales Operations, Product Marketing, Channel, Customer Service, Operations Management, Strategic Planning, Inventory Management
Education
National University 1988 — 1990
SquareTrade March 2012 - Present
Energy Innovations November 2010 - February 2012
Riot Games August 2009 - April 2010
Sendio April 2009 - August 2009
Evolution Capital LLC - Assent LLC September 2002 - March 2008
Skills
Product Management, Start-ups, Competitive Analysis, Project Management, CRM, Sales, Marketing, Business Development, Integrated Marketing, Sales Process, Strategic Partnerships
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2008 — 2010
MBA
University of San Diego 1998 — 2002
BA, Computer Science
SquareTrade March 2014 - Present
Apple July 2012 - March 2014
McCombs School of Business August 2011 - July 2012
Furniture Brands International May 2011 - October 2011
Michelin 2004 - June 2011
Kaplan Test Prep and Admissions October 2009 - May 2011
The Consortium 2010 - 2010
Michelin January 2004 - September 2009
emode 2003 - 2003
National Instruments 2001 - 2003
Skills
Supply Chain Management, Business Strategy, Team Leadership, Operations Management, Public Speaking, Change Management, Vendor Management, Procurement, Contract Negotiation, Global Sourcing, Global Supply Management, Materials Science, Manufacturing..., PowerPoint, Product Management, Entrepreneurship, Project Management, Strategic Planning, Product Development, Cross-functional Team..., Management, Program Management, Leadership, Continuous Improvement, Competitive Analysis, Strategy, Sales, Marketing, Awesomeness
Education
The University of Texas at Austin - Red McCombs School of Business 2010 — 2012
MBA, Strategic Marketing
Stanford University 1999 — 2001
Master of Science, Materials Science and Engineering
Massachusetts Institute of Technology 1995 — 1999
Bachelor of Science, Materials Science and Engineering
The Judge Group September 2015 - Present
TEKsystems August 2013 - July 2015
Blue Shield of California December 2010 - May 2013
Nelson Technology April 2010 - December 2010
The Ascent Services Group January 2010 - March 2010
SquareTrade June 2009 - September 2009
TEKsystems November 2007 - January 2009
Trader Joe's April 2006 - June 2007
Skills
Talent Acquisition, Networking, Technical Recruiting, Onboarding, Social Media, Following Up
Education
Saint Mary's College of California 2003 — 2007
Bachelor of Arts, Anthropology/Sociology
Sundance Film Festival January 2006 - January 2015
SquareTrade July 2007 - December 2007
FoundValue July 2006 - December 2006
eBay March 2003 - April 2006
The Body Shop October 1989 - December 1996
Mountain View-Los Altos Union High School District January 1994 - May 1996
Skills
Audio Post Production, Sound Design, Sound, Live Sound, Video Editing, Music Production, Recording, Mastering, Television, MIDI, Foley, Film Production, After Effects, CSS, Event Management, Video, Multimedia, Sound Editing, Audio Editing, Field Recording, Camera, Post Production, Digital Video, Film
Education
Expression College for Digital Arts 2008 — 2011
Bachelor’s Degree, Sound Arts
University of Arizona 1990 — 1992
N/A, Anthropology
University of Maryland Baltimore County 1990 — 1991
N/A, Philosophy, Photography
SquareTrade September 2014 - Present
SquareTrade August 2013 - September 2014
Embarcadero Technologies April 2007 - August 2009
Embarcadero Technologies January 2006 - April 2007
Robert Half September 2003 - January 2006
Skills
Customer Experience, Technical Support, Recruiting, Dispute Resolution, Salesforce.com, Customer Escalation..., Manage Client..., Managing Database, Team Management, Business Development, Collaboration, Administrative..., Customer Support, Alternative Dispute..., Training, Customer Service, Leadership, CRM, Sales, Administrative..., Team Leadership, Microsoft Office, Customer Satisfaction, Management, Social Media
Education
Golden Gate University, Edward S. Ageno School of Business 2013 — 2016
Master of Business Administration (MBA), Human Resources Development
University of Hawaii at Hilo 2010 — 2013
Bachelors of Arts, Political Science and Administration of Justice
Harvard Business School August 2014 - Present
Amazon June 2015 - August 2015
Shell January 2014 - August 2014
Shell August 2012 - December 2013
Shell August 2010 - August 2012
Shell August 2009 - August 2010
SquareTrade June 2008 - August 2008
Standard Chartered Bank June 2007 - July 2007
HSBC May 2006 - July 2006
Skills
Supply Chain..., Financial Modeling, Financial Analysis, Management Consulting, Project Planning, Petroleum, Logistics, Analysis, SAP, Start-ups, Analytics, Strategy, Training, Management, Supply Chain, Finance, Process Improvement, Budgets, Business Strategy
Education
Harvard Business School 2014 — 2016
Master of Business Administration (M.B.A.)
Emory University - Goizueta Business School 2007 — 2009
BBA, Finance, 3.62
Institute of Business Administration 2004 — 2007
BBA, Transferred to Emory University
Karachi Grammar School 1989 — 2004
O Levels (7 A's 3 B's) AS Levels (4 A's) A Levels (2 A's 1 B 1 C)
Oregon Department of Justice October 2014 - Present
Bakersfield Memorial Hospital May 2014 - October 2014
SquareTrade September 2013 - March 2014
Sungevity May 2013 - August 2013
Skills
Research, writing, and..., Intercultural Skills, Microsoft Office, Public Speaking, Social Media, Teaching, Sales, Customer Service, Salesforce.com, HTML
Education
University of California, Berkeley 2010 — 2012
Bachelor of Arts (B.A.), History, 3.8
Bakersfield College 2007 — 2010
History, Philosophy
SquareTrade March 2014 - Present
SquareTrade September 2013 - March 2014
Geek Squad January 2009 - September 2013
Best Buy January 2008 - January 2009
Best Buy January 2006 - January 2008
Skills
Technical Support, Windows 7, Customer Service, Computer Hardware, Sales, OS X, Virus Removal, Computer Repair, Software Installation, Cantonese, Troubleshooting, Home Networking, WIndows 8, Customer Engagement, Mac OS X, Queue Management, Order Management, Inventory, Shipping and Receiving, Salesforce.com, Customer Experience
Education
City College of San Francisco
In Lieu of Degree
Neutral4Hire.com December 1997 - Present
Ventura County Superior Court October 1997 - Present
Los Angeles Superior Court December 1997 - December 2013
zipRealty January 2003 - March 2004
SquareTrade 1999 - 2003
Pepperdine University 2001 - 2002
Law Office of L. M. Schulner & Associates August 1992 - December 1999
Skills
Alternative Dispute..., Arbitration, Business Litigation, Business Strategy, Contract Negotiation, Civil Litigation, Class Actions, Commercial Litigation, Commercial Real Estate, Conflict Resolution, Corporate Governance, Corporate Law, Courts, Dispute, Dispute Resolution, Dispute Settlement, Employment Law, Entrepreneurship, Family Law, Family Mediation, Grievance Arbitrations, Hearings, Intellectual Property, Leadership, Legal Issues, Litigation, Management Consulting, Management, Mediation, Mergers, Negotiation, Problem Solving, Public Speaking, Real Estate, Real Estate Economics, Real Estate Transactions, Settlement Conferences, Social Networking, Small Business, Start-ups, Strategic Partnerships, Strategic Planning, Structured Settlements, Transformative Mediation, Torts, Trade Secrets, Training, Trials, Venture Capital, Mergers & Acquisitions
Education
Pepperdine University School of Law 1999 — 2000
MDR, Master of Dispute Resolution
Pepperdine University, The George L. Graziadio School of Business and Management 1999 — 2000
MBA, Business Conflict Resolution
Straus Institute for Dispute Resolution School of Law Pepperdine University 1999 — 2000
Master of Dispute Resolution, Conflict Resolution / Negotiation
Loyola Law School, Los Angeles 1989 — 1992
JD, Law
University of California, Los Angeles 1984 — 1989
BA, Economics / Business Management
Agoura High School 1980 — 1984
Las Virgenes School District 1971 — 1984
Bank of America July 2014 - Present
SquareTrade January 2014 - July 2014
Best Buy March 2009 - January 2014
Best Buy May 2005 - March 2009
Skills
Performance Management, Leadership, Retail, Merchandising, Big Box, Sales, Coaching, Customer Experience, Sales Management, New Business Development, Customer Service, Hiring, Employee Relations, Team Building, Visual Merchandising, Store Management, Business Development, Customer Satisfaction, Customer Retention, Driving Results, Employee Engagement, Employee Training, Income Statement, Inventory Management, Leadership Development, Loss Prevention, Management, Multi-unit, New Store Openings, P&L, P&L Management, POS, People Development, Planograms, Profit, Retail Sales, Shrinkage, Sales Operations, Team Leadership, Store Operations, Training, Time Management
Education
California State University-Hayward 1997 — 2001
Bachelors of Science, Computer Information Systems, Telecommunications
California State University-Hayward - School of Business and Economics 1997 — 2001
Bachelor of Science (B.S.), Computer and Information Sciences and Telecommunications
ADR Alliance for Dispute Resolution Inc. December 1999 - Present
Strategic reSolutions July 1999 - Present
Strategic reSolutions August 1994 - Present
SquareTrade June 2001 - May 2008
Fedreal Business Development Bank August 1977 - August 1994
Skills
Project Management, Mediation, Management Consulting, Strategic Planning, Workshop Facilitation, Business Strategy, Business Planning, Change Management, Arbitration, Management, Risk Management, Project Planning, Organizational..., Training, Governance, Alternative Dispute..., Leadership Development, Dispute Resolution, Conflict Management, Dispute, Conflict Resolution
Education
York University - Schulich School of Business 2001 — 2001
Masters Certificiate in Project Management, Project Management
Brock University 1998 — 1999
Certificates in Dispute Resolution, Organizational Mediation and Civil Procedures, Dispute Resolution
University of Toronto 1992 — 1995
Certificate In Human Resource Development, Adult Education & Training
MongoDB November 2013 - Present
MongoDB May 2013 - November 2013
Turntable.fm March 2012 - April 2013
Kiva.org August 2011 - February 2012
Kiva.org June 2010 - April 2011
Kiva.org March 2010 - June 2010
Kiva.org September 2009 - March 2010
Zicasso August 2007 - March 2009
SquareTrade September 2006 - August 2007
SquareTrade January 2006 - September 2006
Skills
Ruby on Rails, PHP, Java, JavaScript, Web Development, PostgreSQL, Agile Methodologies, Scalability, Software Engineering, Python, Start-ups, Software Development, Product Development, Cloud Computing, MySQL, MongoDB
Education
University of California, Berkeley 1997 — 2002
PhD, Physics
Dartmouth College 1993 — 1997
AB, Physics
HourlyNerd June 2014 - Present
SquareTrade June 2013 - August 2013
Bain & Company January 2010 - July 2012
NuLabel Technologies, Inc. September 2008 - May 2009
Morgan Stanley June 2008 - August 2008
Skills
Management Consulting, Strategy, Market Entry, Financial Modeling, Business Strategy, Strategic Consulting, Growth Strategies, Corporate Development, Due Diligence, Valuation, Analytics, Private Equity, Organizational Design, Data Analysis, Competitive Analysis, Business Planning, Entrepreneurship
Education
Harvard Business School 2012 — 2014
Master of Business Administration (MBA)
Brown University 2005 — 2009
Sc.B., Mechanical Engineering
SquareTrade January 2012 - May 2013
Problem Solved October 2010 - December 2011
Hewlett-Packard June 2006 - June 2010
U.S. Army April 2001 - April 2004
Skills
C/C++, Java, .NET, Hudson, JBoss, EJB, Hibernate, J2EE, JSP, Java Enterprise Edition, Struts, JBoss Application Server, J2EE Application..., Subversion, Ant, Linux, Unix, JMS, Perl, Debugging, Agile Methodologies, Shell Scripting, Tomcat, Puppet, JavaScript, JBoss EAP, Python, HTML
Education
CSU Chico 2004 — 2007
Undergraduate, Computer Science, Math, Business
Road Runner Sports September 2015 - Present
The Disney Store March 2015 - Present
SquareTrade June 2014 - December 2014
Aeropostale January 2014 - May 2014
Staples August 2013 - January 2014
Apple June 2012 - June 2013
Zumiez October 2010 - February 2012
Skills
Technology, Computer Hardware, Computer Repair, Mobile Devices, Networking, iPhone, Technical Support, iOS, Wireless Networking, Customer Satisfaction, Software Installation, Hardware, Troubleshooting, OS X, Mac OS, iLife, Laptops, Software, Windows 7, iWork, Computer Maintenance, Mac, Windows Vista, Help Desk Support
Education
Diablo Valley College 2010 — 2013
Humanities-Computer Science-Business
John F. Kennedy High School 2003 — 2007
High School Diploma, General Studies
SquareTrade February 2015 - Present
Skills
Microsoft Office, Management, Microsoft Word, Sales, Leadership, Training, Research
Education
College of San Mateo
South City High School
SquareTrade May 2015 - Present
SquareTrade May 2015 - Present
B360 Media February 2009 - May 2015
18 to Life January 2011 - March 2011
B360 Media February 2009 - July 2009
Canpages December 2007 - February 2009
Skills
Social Media Marketing, Marketing, Facebook, Social Media, Blogging, Content Strategy, Brand Development, Journalism, Community Management, Online Advertising, Digital Marketing, Digital Media, Advertising, Marketing Communications, Web Content, Public Relations, WordPress, Press Releases, Brand Management, Google Analytics, Social Networking, New Media, Online Marketing, Writing, Twitter, Marketing Strategy
Education
Concordia University 2009 — 2010
Certificate, Fundamentals in Journalism
Concordia University 2004 — 2008
BAC, Marketing
Vincent Massey
Spy Post September 2015 - Present
Self Employed February 2015 - Present
Lyft July 2015 - September 2015
Teak Digital June 2015 - June 2015
SquareTrade June 2015 - June 2015
First Person April 2015 - June 2015
Bonfire Labs April 2015 - April 2015
Heist March 2015 - March 2015
SEPHORA February 2015 - March 2015
AKQA March 2010 - February 2015
Skills
After Effects, Premiere, Final Cut Pro, Cinema 4D, Photoshop, Animation, Editorial, Motion Graphics, Advertising, Film, Film Production, Illustration, User Interface Design, Interaction Design, New Media, Interactive Advertising, Art Direction, Motion Design, Creative Direction, Adobe Creative Suite
Education
Rochester Institute of Technology 2005 — 2009
BA, New Media Design
SquareTrade July 2013 - Present
Jefferies LLC - Investment Banking September 2010 - June 2013
Citigroup August 2008 - August 2010
Accenture August 2002 - August 2006
Education
Darden Graduate School of Business, University of Virginia 2006 — 2008
Master, Business Administration
HKUST Business School 2007 — 2007
MBA
California Polytechnic State University 1997 — 2001
Business Administration; Finance & Accounting
Albany High School
UCSF Medical Center February 2014 - Present
Clinical Psychologist's Private Practice April 2013 - Present
UCSF Langley Porter Psych Institue March 2013 - Present
Bright Horizons May 2013 - March 2014
Mother Goose School June 2012 - March 2014
Private tutoring May 2013 - February 2014
Nordstrom August 2007 - October 2012
Laguna Honda Hospital February 2005 - August 2010
SquareTrade February 2008 - October 2008
The Disney Store June 2007 - August 2007
Skills
Community Outreach, Customer Service, Microsoft Office, Psychology, Public Speaking, Research, Sales
Education
University of San Francisco 2010 — 2012
Bachelor of Arts (B.A.), Psychology
City College of San Francisco 2006 — 2010
Associate of Arts (AA), Psychology
Black Diamond Video July 2015 - Present
OPSWAT October 2014 - July 2015
SquareTrade October 2013 - October 2014
The Neighborhood Nerd April 2009 - October 2013
Gurus 2 Go July 2006 - October 2013
Intel Corporation July 2011 - January 2012
California Department of Food and Agriculture July 2009 - March 2010
Fry's Electronics September 2008 - June 2009
Nerds on Call March 2007 - February 2008
Robert Half Technology 2007 - 2007
Skills
Soldering, Computer Diagnostics, Computer Repair, Graphic Design, Technical Support, Hardware, Video, Software Installation, Customer Service, Customer Retention, Creative Problem Solving, IT Service Management, Project Management, Project Planning, HDTV, DLP, LCD, Plasma..., SMD Rework, BGA Rework, Motherboard / Circuitry..., Help Desk Support, Wireless Networking, Linux, Windows 7, Windows XP Pro, Windows Server, Mac OS, Electrical..., Internet Troubleshooting, Data Wiring, Customer Satisfaction, Network Administration, Windows XP, Management, Cloud Computing, Networking, Microsoft Office
Education
San Jose State University 2005 — 2006
none, Graphic Design
Academy of Art University 2004 — 2005
none, Graphic Design
SquareTrade June 2014 - Present
Skills
Statistics, Data Analysis, SQL, Market Research, Financial Modeling, Economics, Financial Analysis, Research, Quantitative Analytics, Microsoft Excel, Strategy, Statistical Modeling, Google Analytics, Tableau, R, Market Analysis, Problem Solving, VBA, Writing, Microsoft Office, HTML, Quantitative Analysis, Multivariate Statistics, Matlab, Stata
Education
Cornell University 2007 — 2011
Bachelors, Economics
SquareTrade June 2015 - Present
Hotwire PR March 2015 - May 2015
Hotwire PR January 2014 - March 2015
Hotwire PR July 2013 - January 2014
Midwest Media May 2012 - August 2012
Education
Oklahoma State University 2009 — 2013
Bachelor's Degree, Strategic Communication - Public Relations
Google September 2014 - Present
Knowbility 2012 - Present
Davis Polk & Wardwell LLP 2013 - 2014
Menlo Park 2009 - 2013
Davis Polk & Wardwell LLP 2007 - 2009
Judge Emilio M. Garza, Fifth Circuit Court of Appeals 2006 - 2007
Judge Sonia Sotomayor, Second Circuit Court of Appeals 2005 - 2005
SquareTrade 2000 - 2003
Education
Columbia Law School 2003 — 2006
J.D.
Stanford University 1994 — 1998
B.A., Political Science
DISYS April 2015 - Present
24Hr HomeCare July 2014 - April 2015
SquareTrade September 2012 - July 2014
Sterling InfoSystems August 2011 - July 2012
California Department of Veterans Affairs July 2010 - May 2011
Skills
Salesforce.com, Call Centers, Process Improvement, Training, CRM, Account Management, Applicant Tracking..., Customer Service, Performance Management, Customer Satisfaction, Team Leadership, Employee Relations, Human Resources, New Hire Orientations, New Hire Training, Project Management
Education
California State University-Sacramento 2008 — 2011
Bachelor of Arts (BA), Psychology
Children's Healthcare of Atlanta March 2012 - Present
The Georgia Advocacy Office, Inc. December 2004 - February 2012
SquareTrade January 2005 - December 2005
DeKalb County Juvenile Court January 2004 - December 2004
Law Offices of Michael D. Mann, Esq. September 2002 - December 2004
DeKalb County Government August 2002 - September 2003
Skills
Mediation, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Project Management, Workshop Facilitation, Program Facilitation, Federal Grants..., Grant Coordination, Non-profits, Developmental..., Intellectual..., Childhood Obesity, Nonprofits, Program Development, Grants, Social Services, Program Management, Staff Development, Conflict Resolution
Education
Georgia State University
Graduate Certificate, Nonprofit Management/Public Administration, 4.0
Kennesaw State University
Master of Science, Conflict Management, 4.0
University of North Florida
Bachelor of Arts (B.A.), Sociology
Google August 2015 - Present
SquareTrade November 2014 - August 2015
Monster Inc. June 2014 - November 2014
Monster Inc. September 2013 - June 2014
Monster Inc. December 2012 - September 2013
Monster Inc. September 2012 - December 2012
Acer December 2011 - August 2012
Acer July 2010 - December 2011
Skills
Online Advertising, Integrated Marketing, Retail, Product Marketing, Digital Media, Brand Management, Building Relationships, Product Launch, Project Management, Sales, Marketing, Product Development, Strategy, Online Marketing, 3rd Party Partnerships, Contract Negotiation, Merchandising, Consumer Electronics, Lead Generation, Salesforce.com, Multi-channel Marketing, Management, E-commerce, Competitive Analysis, Go-to-market Strategy, Consumer Marketing, Campaign Planning, Campaign Management, Budget Monitoring, Creation Of Training..., Content Syndication, Content Writing, CRM, Business Development, Cross-functional Team..., Marketing Management, Strategic Partnerships, Digital Marketing, Email Marketing, Marketing Strategy, Market Research, Social Media Marketing, Product Management, B2B, Direct Marketing, Marketing Research, Marketing Communications, Brand Development, Market Analysis, JIRA
Education
Saint Anselm College 2006 — 2010
Bachelor of Arts, Sociology
Sling Media August 2015 - Present
Cisco October 2013 - July 2015
LendingTree September 2011 - November 2013
Pixelette Studios, Inc. September 2011 - November 2013
Stanford University Medical Center June 2012 - December 2012
SquareTrade August 2011 - April 2012
Synopsys January 2009 - July 2011
Triad Retail Media January 2011 - June 2011
Franklin Templeton Investments October 2010 - December 2010
CBS Interactive July 2010 - October 2010
Skills
After Effects, Flash, User Experience, Interaction Design, Motion Graphics, User Interface Design, Web Design, Graphic Design, Creative Direction, Illustrator, User Interface, Adobe Creative Suite, ActionScript, Information Architecture, CSS, Photoshop, HTML, Online Advertising, HTML 5, Animation, Dreamweaver, User Experience Design, Multimedia, Mobile Applications, User-centered Design, Web Development, Front-end, WordPress, Flash Animation, Typography, CMS, Usability, Wireframes, Corporate Branding, HTML5, Art Direction, Graphics, Advertising, Layout
Education
Savannah College of Art and Design 1997 — 2000
BFA, Computer Art
Minneapolis College of Art and Design 1996 — 1997
Hackert0wn June 2013 - Present
RachelCHRIS May 2012 - August 2013
Deussen Global Communications May 2011 - December 2011
BuyWithMe April 2010 - April 2011
Junosource January 2007 - March 2008
SquareTrade September 2005 - October 2006
Skills
Social Media Marketing, Event Planning, Public Relations, Press Releases, HTML, Russian, Account Management, Salesforce.com, Cision, Customer Relations, Promotional Writing, Adsense, DART, Email Marketing, WordPress, Business Strategy, Business Planning, Management, Project Management, Social Networking, Media Relations, Start-ups, Sales, Digital Media, Customer Service, Social Media, Online Advertising, Online Marketing, Entrepreneurship, Internet Entrepreneur, Leadership, Event Management, Business Development, Digital Marketing, SEO, E-commerce
Education
Fordham University 2014 — 2015
Computer Science
San Francisco State University 2007 — 2009
Bachelor of Science, Business Administration: Marketing
Gotham's writing workshop
Media Bistro
SquareTrade February 2013 - Present
Apple Retail May 2008 - February 2013
Bed Bath & Beyond September 2001 - May 2008
Dr Comics & Mr Games March 1999 - August 2001
Reel.com November 1998 - March 2000
Skills
Training, Leadership, iWork, iLife, Retail, Visual Merchandising, OS X, Operations Management, Recruiting, CRM, Time Management, Customer Service, Management, Process Improvement, Collaboration, Empathy, Team Building, Teamwork, Salesforce.com, NICE Call Recording, SAP, Property Management, Visual Standards, Brand Development, JDA, Fire Safety, Inventory Management, iOS, Inventory Control, Mac OS, Loss Prevention, Process Scheduler, Employee Training, iPhone, Social Networking, Customer Satisfaction, Mac, Customer Retention, Hiring, Merchandising, Sales, Customer Experience, Human Resources, Keynote, Store Management, Selling, Microsoft Office, Team Leadership, Social Media
Education
University of California, Davis 1996 — 1998
Bachelor of Science (BS), Managerial Economics
Diablo Valley College 1994 — 1996
General Education
Bishop O'Dowd High School 1991 — 1994
High School Diploma
Zola Fruits of the World August 2015 - Present
Zola July 2014 - August 2015
Zola April 2013 - July 2014
SquareTrade August 2012 - October 2012
Plum District January 2012 - August 2012
Starwood Hotels & Resorts Worldwide, Inc. November 2011 - January 2012
Barnes & Noble September 2007 - September 2009
Skills
Salesforce.com, Authorize.net, Paymentech, Google Docs, Zendesk, Microsoft Office, Customer Service, Customer Satisfaction, Office Administration, Interviews, Facebook, Outlook, Social Networking
Education
University of California, Santa Barbara 2009 — 2011
Bachelor of Arts (BA), Sociology
Los Angeles Pierce College 2007 — 2009
Mooresolutions March 2013 - Present
TerrAvion, Inc. May 2015 - August 2015
SquareTrade February 2015 - May 2015
Apple Inc August 2012 - February 2014
Apple Inc January 2008 - January 2011
Apple 2008 - 2011
Skills
Risk Management, Risk Assessment, Emergency Management, Emergency Planning, Critical Infrastructure..., Counterterrorism, Strategic Planning, FileMaker, Customer Service, Training, Piloting, Data Analysis, Technical Support, Team Leadership, Security Consulting, Safety, OS X, Customer Satisfaction, Customer Experience, Photoshop, Communication, iLife, Program Management, Mac, Mac OS, Microsoft Office, Social Media, Leadership, Employee Training, Marketing Strategy, Social Media Marketing
Education
Embry-Riddle Aeronautical University 2008 — 2012
Bachelor of Science (BS), Homeland Security
Embry-Riddle Aeronautical University
Bachelor of Science, Homeland Security; Emergency Management
SquareTrade May 2015 - Present
VMware July 2014 - March 2015
SAP Labs July 2007 - June 2014
Ultimus April 2004 - September 2005
Skills
Java, ABAP, C#, XML, Software Development, Web Services, Software Engineering, Play Framework, Scala, SQL, MongoDB
Education
Concordia University 2006 — 2007
Masters in Applied Computer Science, Computer Science, 3.33
National University of Science and Technology 2000 — 2004
BIT, Computer Science, Information Technology, 3.57 / 4.0
International School of South Africa 1998 — 1999
High School, A levels, Forgetful grades: 2 C's and a D
International School of South Africa 1997 — 1997
High School, O Levels, 6 A's, 2 B's, 3 C's
SquareTrade May 2013 - August 2014
Independent Associate Pre-Paid Legal Services Inc. & Identity Theft Shield 2014 - 2014
SupportSpace, Ltd. December 2009 - January 2013
Success Is Personal March 2012 - June 2012
Ask Academy March 2012 - April 2012
Noho'z Hawaiian Cafe September 2008 - June 2009
Skills
Windows 7, Call Center, XP, Active Directory, Customer Service, Mac, Salesforce.com, CRM databases, Administrative..., Receptionist Duties, Teacher Mentoring, Teaching Classes, Train Employees, Sales, QA, Monitoring Performance, Volunteering, Hiring Practices, Interview Skills, Supervisory Experience, Quality Assurance, Call Centers, Troubleshooting
Education
San Francisco State University 2011 — 2012
Bachelor of Arts: Communications, Communication Research Strategies, Dialogues Across Differences, Organizational Communication
City College of San Francisco 2009 — 2010
General Education
Lane Community College 2008 — 2009
General Education
Google August 2015 - Present
SquareTrade December 2014 - August 2015
Soylent April 2014 - November 2014
SquareTrade February 2014 - April 2014
SquareTrade January 2013 - February 2014
The Nielsen Company August 2012 - January 2013
The Nielsen Company July 2011 - July 2012
GE Energy January 2008 - May 2010
Skills
Market Research, Data Analysis, Analytics, Analysis, Customer Insight, Customer Satisfaction, Microsoft Excel, Marketing Research, Product Development, Project Management, Leadership, Cross-functional Team..., Forecasting, Business Development, Organizational..., Strategy, Competitive Analysis, SPSS, SQL
Education
Georgia Institute of Technology 2006 — 2011
B.S. Management, Business Administration and Management, General
Yonsei University 2010 — 2010
Business & Economics
Hong Kong University of Science and Technology - School of Business and Management 2009 — 2009
Exchange Student, Finance, Engineering, Economics
SquareTrade October 2011 - June 2012
RichardSolo.com November 2008 - June 2010
The Sharper Image February 2007 - June 2008
The Sharper Image February 2004 - February 2007
The Sharper Image September 2001 - February 2004
The Sharper Image April 1998 - September 2001
Williams-Sonoma, Inc. December 1995 - June 1998
The Sharper Image May 1994 - April 1998
Education
Miami University 1975 — 1979
San Francisco State University
The Bowery Presents November 2014 - Present
The Bowery Presents November 2013 - December 2014
Webster Hall May 2013 - November 2014
Tell All Your Friends PR & Management April 2013 - September 2013
SquareTrade March 2012 - March 2013
SquareTrade August 2010 - March 2012
SF Party February 2010 - August 2010
The Hub (Worldwide) December 2009 - May 2010
Nantucket Yacht Club June 2009 - October 2009
Alice@97.3 January 2009 - May 2009
Skills
Market Research, Organizational..., Team Leadership, Management, Blogging, Editing, Facebook, Press Releases, Social Networking, Web Analytics, Salesforce.com
Education
San Francisco State University 2007 — 2009
Bachelor of Arts, Broadcast and Electronic Communications Arts
Charles University in Prague 2006 — 2006
International Communication
Quest Diagnostics May 2009 - Present
Stanford University 2012 - 2012
Kaiser Permanente January 2008 - February 2009
BenefitPoint May 2007 - January 2008
SquareTrade September 2005 - May 2007
Safe Financial November 2003 - September 2005
First Data Corporation November 2000 - January 2003
Johnson & Johnson July 2000 - November 2000
Adtec Advertising June 1998 - March 2000
Skills
Collections, Health Benefits..., Customer Service..., Customer Service..., Customer Service..., Service Coordination, PeopleSoft, Salesforce Training, Cognos, Lawson HRIS, AREV, Windows, Microsoft Office, Mysis, Communication, Detailed Organization, Exceptional People..., Team Leadership, Call Centers
Education
Cal State Hayward 1996 — 1998
Business Administration and Management
Saint Elizabeth High 1992 — 1996
High School Diploma, General Studies
SquareTrade October 2014 - Present
SquareTrade January 2014 - September 2014
SquareTrade September 2011 - January 2014
ResponseLogix June 2010 - September 2011
Toyota November 2009 - April 2010
Millennium Systems Network Support Corporation 2006 - 2009
Skills
Business Development, Account Management, Salesforce.com, Marketing Strategy, Online Advertising, New Business Development, CRM, SaaS, Start-ups, Customer Service, Strategic Partnerships, Sales, Product Management, Customer Retention, B2B, Sales Process, Product Marketing, Sales Management, E-commerce, Management, Team Management, Team Leadership, Competitive Analysis, Online Marketing, Email Marketing, Marketing, Sales Operations, Strategy, Employee Training, Sales Trainings
Education
University of Redlands 2009 — 2009
Master of Business Administration (MBA) - incomplete/on hiatus, Business Adminstration, GPA 4.2
Chapman University 2001 — 2006
Bachelors, Psychology
SquareTrade May 2015 - August 2015
AUXIMED 2013 - 2014
Inversiones CrecePymes 2010 - 2014
Nielsen Company 2009 - 2010
Ensight Energy July 2008 - December 2008
Asociacion IUVE 2002 - 2008
Education
Harvard Business School 2014 — 2016
Master of Business Administration (M.B.A.)
Universidad Simón Bolívar 2003 — 2009
Engineer's Degree, Production Engineering
Instituto Cumbres de Caracas 1989 — 2003
High School, Science
Dot & Bo December 2014 - Present
SquareTrade January 2013 - December 2014
Raytheon Missile Systems October 2012 - December 2012
Raytheon Missile Systems March 2012 - October 2012
Raytheon Technical Services Company June 2011 - March 2012
Purdue University August 2010 - May 2011
Dell May 2010 - August 2010
Purdue University August 2009 - May 2010
SMW Automotive January 2008 - July 2009
SMW Automotive May 2006 - July 2009
Skills
Supply Chain Management, Program Management, Process Improvement, Data Analysis, Financial Analysis, Project Management, Microsoft Excel, PowerPoint, Six Sigma, Property Management, Performance Metrics, International Project..., International Product..., New Product Roll Out, Microsoft Project, Cross-functional Team..., Cross-cultural Teams, Process Engineering, MS Project, Management, Access, Lean Manufacturing, Risk Management, Manufacturing, Analysis, Business Strategy, Engineering
Education
Purdue University - Krannert School of Management 2009 — 2011
MBA
University of Michigan 2001 — 2006
Bachelor
SquareTrade April 2015 - Present
SquareTrade July 2013 - April 2015
Sears Holdings Corporation 2012 - June 2013
Sears Holdings Corporation June 2010 - May 2012
Sears Holdings Corporation May 2009 - July 2009
Robert Bosch September 2005 - August 2008
ICON Design Automation Limited December 2004 - June 2005
Skills
SAS/SQL, Programming, Microsoft Office, Quality Management, Automotive, Retail Industry, Supply Chain Management, Process Improvement, Data Analysis, SAS, Supply Chain, Retail, Telecommunications, Inventory Management, Cross-functional Team..., Minitab, Process Engineering, Business Strategy, Problem Solving, Visio, MS Project, Access, Logistics, SQL, Excel, Analytics, Continuous Improvement, Process Development, Warehousing Operations, Project Management, Manufacturing, Six Sigma, Lean Manufacturing, Leadership, Management, Microsoft Excel, Product Development, Warehousing, Vendor Management, Strategic Planning, Strategy, Operations Management, Business Analysis, Program Management
Education
Purdue University 2008 — 2010
Global Supply Chain Management Certificate, Logistics, Materials, and Supply Chain Management
Purdue University 2008 — 2010
Manufacturing and Technology Management Certificate, Operations Management and Supervision
Purdue University - Krannert School of Management 2008 — 2010
MASTER OF BUSINESS ADMINISTRATION (MBA), MBA
Visvesvaraya Technological University 2001 — 2005
Bachelor of Engineering, Telecommunications
St.Johns
Visakha Valley School
Krux Digital March 2012 - Present
Laughing Buddha Acupuncture July 2008 - March 2015
Advise.me November 2011 - March 2012
Yammer, Inc. October 2011 - March 2012
SimpleGeo June 2010 - October 2011
Digg March 2008 - June 2010
Zicasso, LLC June 2007 - December 2009
SquareTrade February 2008 - March 2008
Kapor Enterprises, Inc. March 2007 - November 2007
SquareTrade, Inc September 2005 - March 2007
Skills
Puppet, DevOps, Kanban, Python, Common Lisp, Ruby, Clusto, Automation, Git, Open Source, Linux, Scalability, Distributed Systems, High Availability, Databases, Amazon Web Services..., DNS, Nagios, System Architecture, System Administration
Education
Northern Michigan University 2003 — 2004
Network Computing
Michigan Technological University 1999 — 2002
Computer Science
SquareTrade March 2015 - Present
SquareTrade January 2014 - March 2015
Healthworks Fitness Centers for Women July 2012 - July 2013
Bits of Health Inc. April 2012 - September 2012
Froggies Cafe January 2008 - July 2011
Get Off The Couch Potato Sports Productions LLC June 2010 - September 2010
Central Coast PRspectives (CCPR) September 2009 - December 2009
Camp SignShine July 2003 - July 2009
Chili's May 2007 - September 2007
Skills
Marketing Communications, Public Relations, Marketing Research, Team Leadership, Public Speaking, Facebook, Pinterest, Blogging, Soundslides, Garageband, iMovie, Photoshop, Microsoft Office, Constant Contact, Wufoo, American Sign Language, Digital Photography, Event Planning, Wordpress, LinkedIn, Writing, Press Releases, Marketing, WordPress, Social Networking, Email Marketing, Social Media, Integrated Marketing, Nonprofits, Adobe Creative Suite, YouTube, Advertising, Tumblr, Graphic Design, Social Media Marketing, Media Relations, Copywriting, Google Analytics, Photography, Creative Writing, Human Resources
Education
Emerson College 2011 — 2013
M.A, Integrated Marketing Communications
California Polytechnic State University-San Luis Obispo 2006 — 2010
B.S, Journalism with a concentration in Public Relations
Richmond-The American International University 2009 — 2009
Italian Language, Fashion, Art & Photography
Mercy High School 2002 — 2006
H.S Diploma
Kforce Inc June 2014 - Present
G2 Web Services 2010 - June 2014
SinglePoint July 2007 - October 2010
Microsoft January 2006 - May 2007
SquareTrade July 2003 - December 2005
Altera September 1999 - May 2003
Skills
Product Management, Distributed Systems, Product Development, Mobile Devices, Business Strategy, Business Development, Process Improvement, Management, Agile Methodologies, Mobile Applications, Leadership, Product Marketing, Agile Project Management, Cloud Computing, Scrum, SaaS, Outsourcing, Pre-sales, Testing, Business Performance..., Enterprise Software, Business Intelligence, Project Management
Education
Queen's University 2002 — 2003
MBA
University of Waterloo 1995 — 1999
BS
SquareTrade October 2012 - Present
SquareTrade January 2012 - October 2012
Gap Inc. August 2011 - January 2012
Avenue Code May 2009 - January 2012
Gap Inc. May 2009 - August 2010
Keibi Technologies, Inc. April 2008 - October 2009
Blue Shield of California September 2006 - April 2008
Blue Shield of California January 2004 - September 2006
ATG December 1998 - January 2004
Art Technology Group 1998 - 2004
Skills
Agile Methodologies, Java Enterprise Edition, SOA, Java, Web Services, Scrum, Ant, REST, Spring, Subversion, Testing, Oracle, SaaS, Eclipse, Enterprise Architecture, Integration, Architectures, Software Design, Spring Framework
Education
Boston University 1988 — 1992
BA, Computer Science
TrustCloud August 2014 - Present
Rebound Energy September 2012 - Present
Starr Companies December 2013 - August 2014
SquareTrade December 2005 - 2012
Epicenter Technologies May 2005 - December 2005
Providian December 2002 - April 2005
NextCard January 2001 - January 2002
PricewaterhouseCoopers September 1998 - January 2001
Skills
Six Sigma, SQL, Microsoft Office, Financial Modeling, Change Management, Program Management, Operations Management, Risk Management, Growth Strategies, Strategic Planning, System Deployment, Systems Engineering, Requirement..., Customer Service, Service Delivery, Supply Chain Management, CRM Integration, Telephony, Mobility Strategy, Compliance, Analytics, MIS, Outsourcing Management, Strategic Partnerships, Project Management, Vendor Management, Cross-functional Team..., Analysis, Forecasting, E-commerce, Strategy, Start-ups, Product Management, Management, Business Development, CRM, Leadership
Education
Pomona College 1994 — 1998
BA, Economics & Asian Studies, 3.7
Geode Technologies 2004 - Present
SquareTrade 2012 - 2015
Plutom Corporation 2011 - 2012
Bricsnet August 2010 - March 2011
Responsys January 2008 - December 2008
Genietown January 2007 - June 2007
Skills
Process Engineering, SaaS, Enterprise Software, Agile Methodologies, Software Development, Cloud Computing, Scalability, Distributed Systems, Software Engineering, Start-ups, Architecture, Web Services, Java, Linux, Product Development, Management, Mobile Applications, Web Applications, REST, Mobile Devices
Education
Cornell University 1993 — 1998
BA, MEng, Computer Science
Montgomery Blair High School 1989 — 1993
High School, High School/Secondary Diplomas and Certificates
SquareTrade February 2013 - Present
SquareTrade June 2012 - February 2013
eBay January 2011 - June 2012
Hewlett-Packard September 2008 - January 2011
Hewlett-Packard April 2005 - September 2008
Tyler Wheeler Design September 2000 - April 2005
Gap, Inc April 1999 - September 2000
Gap, Inc March 1995 - April 1999
Tenazas Design January 1994 - March 1995
MetaDesign September 1992 - December 1992
Skills
Interaction Design, Visual Design, Wireframes, Axure, User Interface Design, Illustrator, Photoshop, User Experience, User Interface, Usability, Packaging, Web Design, Graphic Design, Mobile Design, Product Development, Flash, E-commerce, InDesign, Graphics, Creative Direction
Education
California College of the Arts
Graphic Design
California State University-Hayward
BS, Business Administration
App Annie May 2014 - Present
SquareTrade April 2008 - August 2013
Capital One June 2006 - April 2008
Skills
Product Management, Analytics, E-commerce, Marketing, Analysis, Product Marketing, Competitive Analysis, Start-ups, Strategic Partnerships, Web Analytics, User Experience, Cross-functional Team..., SQL, Online Advertising, Salesforce.com, Relational Databases, Marketing Strategy, Digital Marketing, SEM, Strategy, Online Marketing, Email Marketing, Market Research, SAS, Big Data, CRM, SEO
Education
Cornell University 2002 — 2006
BA, Mathmatics and Economics
RingDNA Inside Sales Software Sales Acceleration December 2014 - Present
SquareTrade February 2012 - October 2014
Apisphere Inc. October 2011 - January 2012
TRUSTe September 2010 - September 2011
LeapFrog Enterprises November 2005 - September 2010
MarketLive, Inc August 2005 - November 2005
GlobeXplorer LLC (now DigitalGlobe) August 2004 - August 2005
Canto January 2003 - November 2003
PeoplePC November 2000 - July 2001
NBC Internet November 1999 - November 2000
Skills
Java, Javascript, JQuery, Maven, HTML/XML, HTML5, Web Content Management, REST, Spring, Advanced CSS, Mobile Applications, Web Services, Web Applications, jQuery, JavaScript, Tomcat, AJAX, Apache, HTML 5, CSS, Spring Framework
Education
Indiana University Bloomington 1993 — 1996
B.A, Journalism (New Media) and History
Ball State University 1991 — 1993
BA, Journalism
SquareTrade March 2015 - Present
Proximic May 2013 - March 2015
Snapfish September 2012 - May 2013
Insead 2012 - 2012
Oracle Corporation January 2009 - January 2011
Goldman Sachs May 2005 - April 2008
Skills
Product Management, Integration, Distributed Systems, Entrepreneurship, Strategy, Start-ups, Software Development, Scalability, Web Services, Android Development, Sales Engineering, Enterprise Software, Software Design, Cloud Computing, Mobile Applications, Agile Project Management, Enterprise Architecture, Software Engineering, SaaS, Strategic Sales
Education
INSEAD 2011 — 2011
MBA
Wharton School, University of Pennsylvania 2011 — 2011
MBA (exchange student)
Stony Brook University 2003 — 2004
MS, Computer Science
Indian Institute of Technology, Delhi 1998 — 2002
BTech, Computer Science
Boardwalk Enterprise, LLC February 2015 - Present
Independent Business Consultant August 2014 - Present
United Technologies June 2012 - July 2014
Pratt & Whitney November 2013 - June 2014
Pratt & Whitney March 2013 - October 2013
Sikorsky Aircraft July 2012 - February 2013
TD Williamson May 2010 - August 2010
SquareTrade January 2008 - July 2009
On The Fly, Inc. September 2006 - August 2007
Skills
Business Strategy, Business Development, Strategic Planning, Competitive Analysis, Negotiation, New Business Development, Market Research, Operations Management, Contract Negotiation, Business Analysis, Inventory Management, Supply Chain, Leadership, Strategy, Cross-functional Team..., Start-ups, International Business
Education
Thunderbird School of Global Management 2009 — 2011
MBA, Global Business
California State University-Monterey Bay 2001 — 2005
Business, Cross Cultural Managment and Entrepreneurship
WageWorks March 2014 - Present
SquareTrade January 2013 - January 2014
Stein & Lubin LLP February 2012 - January 2013
Latham & Watkins 2010 - 2012
Morrison & Foerster LLP January 2009 - August 2010
AT &T 2009 - April 2010
Skills
Troubleshooting, Technical Support, Windows 7, Windows XP, Active Directory, Outlook, VPN, SharePoint, Software Documentation, Computer Hardware, Windows, Blackberry Enterprise..., Citrix, Microsoft Office, Servers, Laptops, Blackberry, VMware, Desktop Support, Problem Solving, XP, Documentation, VMware vSphere, SAN, NAS, VMware ESX, iSCSI, NFS, Foglight
Education
California State University-East Bay
BS
Highland Hall Waldorf School July 2013 - Present
SquareTrade October 1999 - June 2007
Koob & Magoolaghan 1995 - 1999
Skills
Public Speaking, Workshop Facilitation, Alternative Dispute..., Dispute Resolution, Product Development, Conflict Resolution, Mediation, Entrepreneurship, Coaching, Nonprofits, Management, Conflict Management, Human Resources, Leadership
Education
Stanford University Law School 1992 — 1995
Harvard University 1987 — 1991
B.A. magna cum laude, Social Studies
SquareTrade February 2013 - Present
CF Repair Center January 2010 - February 2013
Cellular Fantasy - Cellular Equipment & Service January 2004 - October 2011
Forever 21 2003 - 2004
Skills
Sales, Sales Operations, Management, Retail, Customer Service, Access, Sales Management, Customer Retention, Outlook, Microsoft Office, Budgets, Product Marketing, Strategic Planning, QuickBooks, Marketing Strategy, Program Management, Business Analysis, Telecommunications, Leadership Development, Account Management, Accounts Receivable, Customer Satisfaction, Microsoft Excel, Operations Management, Salesforce.com, Team Leadership, PowerPoint, Supply Chain Management, Inventory Management, Negotiation, Process Improvement, Purchasing, Visio
Education
California State University-Northridge 2006 — 2009
Bachelor, Finance
Santa Monica College 2003 — 2005
ASSOCIATE OF SCIENCE2003; honors, 2006; Business Administration - Economics
California State University-Northridge
Bachelor of Business Administration (BBA), Finance, General
SquareTrade March 2014 - Present
Switchfly, Inc. April 2011 - March 2014
MongoNet April 2010 - April 2011
Sun Microsystems July 2007 - June 2009
IBM Global Services July 2005 - July 2007
WellPoint October 2004 - June 2005
Circuit City August 1997 - October 2004
Siam Makro (SET50:MAKRO), Bangkok, Thailand April 1991 - April 1994
Skills
PostgreSQL, Oracle, Perl, SQL, PL/SQL, Database Design, Data Warehousing, Linux, CentOS, SQL Tuning, Bash, Greenplum, pgAdmin, PgSQL, Python, RedHat, Ubuntu, Performance Tuning, Databases, Unix, Solaris
Education
The University of Memphis 1995 — 1997
Master, Business Administration in Management Information Systems
King Mongkut's Institute of Technology Ladkrabang 1987 — 1991
Bachelor, Engineering in Computer Technology
SquareTrade September 2012 - March 2014
SquareTrade 2012 - 2013
CCITE (Computer Cite) November 2011 - August 2012
JPMorgan Chase 2004 - April 2009
JP Morgan Chase 2004 - 2009
Washington Mutual 2004 - 2009
Providian Financial 2005 - 2008
WaMu Card Services 2004 - 2008
Washington Mutual Card Services 1993 - 2008
Skills
Vendor Management, Credit Cards, Business Analysis, Customer Service, Project Management, Software Documentation, Process Improvement, Call Centers, Management, Program Management, Financial Services, Banking, Business Process..., SDLC, Analytics, Risk Management
Education
California State University-East Bay 1997 — 2000
BS, Health Science
Alipay July 2015 - Present
SquareTrade August 2012 - July 2015
Chengjun Technogloy October 2008 - June 2012
PayPal October 2006 - December 2008
Visa January 2005 - October 2006
Citi Group June 2003 - August 2003
Skills
Product design and..., Mergers, Content Management, E-commerce, Product Marketing, Market Research, New Business Development, Agile Methodologies, Strategic Planning, Project Management, SaaS, Integration, Product Management, Mobile Applications, Mobile Devices, Strategy, Management, Strategic Partnerships, User Experience, Analytics, Start-ups, Mergers & Acquisitions
Education
Dartmouth College
Master, Computer Science
www.InHerShoesMarin.com August 2015 - Present
Levis Strauss & Co December 2013 - July 2015
Levi Strauss & Co. April 2010 - December 2013
Levi Strauss & Co. May 2007 - April 2010
Levi Strauss & Co. August 2004 - May 2007
SquareTrade July 2003 - July 2004
Agilent Technologies 1999 - 2003
Skills
Master Data Management, Business Process..., Business Intelligence, Leadership, Cross-functional Team..., SAP, ERP, Data Quality, Business Analysis, Process Improvement, Project Portfolio..., Change Management, Management, Essbase, Forecasting, Strategy, Human Resources, Sarbanes-Oxley Act, Project Planning, SDLC, Team Management, IT Strategy, Oracle, Business Planning, Program Management, Business Process..., Budgets, Financial Reporting, Strategic Planning, Finance, Analytics, PMO, CRM, Accounting, Outsourcing, Managerial Finance, General Ledger, Management Consulting, Financial Modeling, SAP BW, Six Sigma, Vendor Management, Financial Analysis, Analysis, Resume Writing, Consolidation, Hyperion, master data
Education
Kansas State University 1995 — 1999
BS, Finance, Accounting
Houston Community College August 2010 - Present
Lifetouch National School Studios August 2008 - August 2010
SquareTrade December 2004 - May 2008
Wood's Discount Tools October 1995 - October 2004
Occupational Health Screening/ KW Consulting Inc. June 1986 - October 1995
Skills
Editing, Social Media, Organizational..., Event Planning, Team Building, Customer Service, Public Speaking, Grant Writing, Instructional Design, Non-profits, Teaching, Leadership Development, Microsoft Office, Strategic Planning, Curriculum Design, Social Networking, Data Analysis, Microsoft Excel, Adult Education, Analysis, Higher Education, Career Counseling, Statistics, Nonprofits, Leadership, Microsoft Word, PowerPoint, SPSS, E-Learning, Research, Community Outreach, Curriculum Development, Program Development, Staff Development
Education
Argosy University-Phoenix Online Division 2008 — 2012
EdD, Organizational Leadership, 3.98
California State University-Dominguez Hills 1993 — 1995
MA, Behavioral Science- Negotiation & Conflict Management
California State University-Bakersfield 1987 — 1993
BA, Political Science
SquareTrade June 2012 - Present
Independent 2006 - 2012
ShareChive 2004 - 2005
Cor Therapuetics 1998 - 1998
Skills
Agile Methodologies, Linux, PostgreSQL, SQL, Unix, Distributed Systems, Subversion, Git, Databases, Scrum
Education
College of San Mateo 1999 — 2002
Certificate in Applications Development
SquareTrade November 2014 - Present
Apple August 2013 - November 2014
Anthropologie January 2012 - August 2013
lululemon athletica November 2006 - January 2010
Swimpossible Aquatics September 2004 - February 2007
Skills
Coaching, Management, Teaching, Inventory Management, Interviews, Hiring, Retail, Sales, Customer Service, Strategic Planning, Business Strategy, Leadership Development, Team Building, Performance Management, Training, Employee Training, Store Management, Recruiting, Strategy, Merchandising, Change Management, Employee Engagement, Loss Prevention, Retail Sales, Store Operations, Time Management, Visual Merchandising, Leadership, New Store Openings
Education
Georgia Perimeter College
University of North Carolina at Charlotte
Amazon December 2011 - Present
SquareTrade July 2011 - December 2011
Hewlett-Packard July 2007 - September 2007
Fudan University October 2006 - July 2007
Education
University of Southern California 2009 — 2011
Master of Science, Computer Science
Fudan University 2004 — 2008
Bachelor of Engineering, Software Engineering
Cost Plus World Market July 2015 - Present
Ironies/Oly Studio September 2014 - June 2015
SquareTrade October 2012 - December 2013
Tin Can Culinary January 2012 - July 2012
Guess?, Inc. June 2010 - August 2010
Skills
Illustrator, InDesign, Photoshop, Recruiting, Applicant Tracking..., Human Resources, Marketing, Microsoft Office, Onboarding, Employee Relations, Training, Talent Acquisition, College Recruiting, Sales, Process Improvement, Hiring, Sourcing, Interviews
Education
Fashion Institute of Design & Merchandising 2013 — 2015
Associate of Arts (A.A.), Graphic Design
University of California, Berkeley 2008 — 2012
Bachelor of Arts (B.A.), ISF: Globalization and Consumer Behavior
SquareTrade March 2013 - Present
SquareTrade September 2011 - March 2013
State Farm Insurance Companies January 2007 - September 2011
Skills
Salesforce.com, Customer Service, Leadership, Management, CRM, Business Analysis, Process Improvement, Strategy, Training, Vendor Management, Team Leadership, Customer Satisfaction, Product Management, Operations Management, Customer Retention, Sales, Analytics
Education
California State University-Sacramento 2002 — 2006
Bachelor of Arts, Economics
SquareTrade July 2013 - Present
Staples January 2012 - July 2013
Staples July 2008 - February 2012
Staples July 2007 - July 2008
Skills
Loss Prevention, Store Management, Merchandising, Retail, Profit, Inventory Management, Income Statement, Inventory Control, Sales Operations, Sales Management, Team Building, Customer Satisfaction, New Business Development, Customer Service, Sales, Direct Sales, Big Box, Multi-unit, Multi-Unit Management, Shrinkage
Education
Binghamton University 1986 — 1992
Symantec July 2015 - Present
Entrepreneurship & Innovation Institute, Johnson Graduate School of Management, Cornell University August 2013 - Present
Symantec December 2013 - July 2015
Recommind December 2012 - December 2013
SquareTrade July 2012 - December 2012
California State University, East Bay November 2011 - July 2012
Wells Fargo December 2010 - November 2011
San Ramon Valley Academy April 2007 - September 2010
Morgan Stanley January 2005 - June 2006
Skills
Market Research, Business Development, Business Strategy, New Business Development, Marketing Strategy, Marketing, Microsoft Excel, SaaS, Product Management, Enterprise Software, Strategic Partnerships, Analysis, SPSS, Leadership, Program Management, Sales, Team Leadership, Web Analytics, Start-ups, Market Analysis, Sales Operations, Product Development, Farsi, Entrepreneurship, Consumer Insight, Brand Development..., SEO, Australasia, Social Media, Quantitative Analytics, Java, SQL, Enterprise Search, Information Governance, Competitive Intelligence, Enterprise Content..., Negotiation, Mergers & Acquisitions, Portfolio Management, Financial Analysis, International Business, Valuation, Financial Modeling, Capital IQ, Product Marketing, Content Marketing, Content Strategy, Strategy, Sales Enablement
Education
Cornell University - S.C. Johnson Graduate School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Strategy, Marketing, Entreprenuership and Innovation
University of San Francisco 2000 — 2004
Bachelor's Degree, Business Administration
SquareTrade August 2014 - Present
SquareTrade September 2013 - August 2014
Bartel Associates, LLC August 2008 - June 2011
Skills
SQL, Data Analysis, Statistics, Stata, Research, Applied Mathematics, Matlab, Teaching, SAS, Regression Analysis, Actuarial Exams, Financial Modeling
Education
Columbia University in the City of New York 2011 — 2013
Master's Degree, Economics and Education
University of California, Berkeley 2004 — 2008
Bachelor of Arts (B.A.), Applied Mathematics
North East Medical Services 2014 - Present
SquareTrade August 2013 - June 2014
Central Computers November 2012 - August 2013
Walgreens September 2012 - October 2012
City College of San Francisco August 2011 - May 2012
Skills
System Administration, Windows Vista, Windows 7, Microsoft Word, Open Office, Windows 8, Computer Oriented, Computer Repair, Computer Maintenance, Computer Hardware..., Troubleshooting, Software Installation, Computer Hardware..., Help Desk Support, Computer Operations, Home Networking, Windows 95, Windows XP, Internet, VMware, Photoshop, HTML, Adobe Acrobat, Data Entry
Education
City College of San Francisco 2006 — 2012
Associate of Science (A.S.), Computer Networking and Information Technology
SquareTrade August 2014 - Present
AT&T Mobility December 2009 - August 2014
Skills
Direct Sales, Telecommunications, Solution Selling, Wireless, Mobile Devices, Customer Experience, Customer Service, Product Management, Cellular Communications, Mobile Technology, Sales Process, Customer Retention, Unified Communications, Salesforce.com, Sales Operations, VoIP, Selling, Mobile Communications, Managed Services, Broadband, Call Centers, Telephony
Education
Laney College
Merritt College
Visiting Nurse Service of New York CHOICE Health Plans April 2015 - Present
Hebrew Home at Riverdale / RiverSpring Health Plans (formerly ElderServe Health) February 2014 - April 2015
Visiting Nurse Service of New York CHOICE Health Plans February 2013 - February 2014
EmblemHealth August 2010 - February 2013
WellPoint / Empire BlueCross BlueShield June 2007 - June 2009
Empire BlueCross BlueShield February 2004 - June 2007
SquareTrade January 2003 - January 2007
Empire BlueCross BlueShield October 2003 - February 2004
Skills
Healthcare, Medicare, HIPAA, Healthcare Information..., Data Analysis, Visio, Access, SAS, Managed Care, Medicaid, Business Analysis, Health Insurance, Analysis, EMR, EHR, Health Policy, Process Improvement, Systems Analysis, Healthcare Management, Requirements Gathering, Healthcare Consulting, Healthcare Industry
Education
American InterContinental University 2003 — 2005
Master of Science (M.S.), Network Security
State University of New York at Albany 1999 — 2003
Bachelor of Science (B.S.), Business Administration: Finance, Management Information Science
SquareTrade Security OfficerMerlin Entertainments plcApril 2015 - Present
Education
ITT Technical Institute-Orlando 2011 — 2013
Associate of Science (A.S.), Networking