American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
HelmsBriscoe January 2014 - Present
Helmsbriscoe December 2009 - Present
Maritz Travel Company February 2005 - October 2009
Maritz Travel Company 1999 - 2005
American Express May 1992 - February 1999
Skills
Hotels, Negotiation, Hospitality Industry, Management, Meeting Planning, Corporate Events, Incentives, Event Management, Hospitality, Event Planning, Trade Shows, Contract Negotiation, Convention Services, Customer Service, Hospitality Management
Education
Normandale Community College 1985 — 1987
Associate, General
Burnsville High School
American Express August 2010 - March 2013
American Express July 2009 - August 2010
American Express 2006 - 2009
American Express 2002 - 2006
General Electric - Aircraft Engines Division 2000 - 2001
General Electric - Aircraft Engines Division 1998 - 2000
Skills
Six Sigma, Change Management, Critical Thinking, Complex Analysis, Digital Analytics, Human Resource Relations, Lean Manufacturing, Minitab, Mobile Servicing, Process Management, Process Mapping, Production Control, Project Management, Root Cause..., Training Design &..., User Acceptance Testing, Vendor Management, Web Analytics, Customer Service, Mobile Strategy, Business Process..., Business Analysis, Management, Business Process Mapping, Analytics, Process Engineering, Visio, Process Improvement, Leadership, Re-engineering, Black Belt, Cross-functional Team..., Analysis, Business Process..., Continuous Improvement, Data Analysis, Industrial Engineering, Operational Excellence, Operations Management, PMO, Process Control, Program Management, Quality Assurance, Quality Management, Risk Management, Root Cause Analysis, Sourcing, Start-ups, Strategy, Supply Chain
Education
North Carolina Agricultural and Technical State University 1994 — 1998
Bachelor of Science (B.S.), Industrial Engineering
CNA Insurance 2008 - 2014
CNA Insurance 2004 - 2008
RemitStream Solutions July 2004 - November 2004
American Express 1997 - 2003
American Express 1994 - 1997
Skills
Operations Management, Strategic Planning, Process Improvement, Risk Management, Budget Management, Change Management, Managing Meetings, Relationship Management, Resource Management, Self Directed Work Teams, Organizational..., Customer Satisfaction, Project Management, Collaborative Problem..., Service Delivery, Property & Casualty..., Performance Management, Performance Appraisal, Communication, Strategic Leadership, Drive Results, Talent Management, Talent Developer, Team Building, Customer-focused Service, Professional Mentoring
Education
North Carolina Agricultural and Technical State University 1986 — 1990
Bachelor of Arts (B.A.), Commuications with a minor in Business Adminstration
Dudley Sr. HIgh School 1980 — 1983
High School Diploma
BCBSNC October 2012 - Present
American Express March 2009 - July 2011
American Express November 2007 - January 2009
American Express 2005 - 2007
American Express June 2003 - November 2005
Skills
Financial Services, Coaching, Financial Analysis, Relationship Management, Risk Management, Leadership, Credit Cards, Banking, Microsoft Excel, Finance, Leadership Development, Data Analysis, Customer Service, Change Management, Call Center, Training, Strategic Planning, Management, Call Centers, Cross-functional Team...
Education
North Carolina Agricultural and Technical State University 2011 — 2011
Medical Billing and coding
John T Hoggard High School 1997 — 2000
High School Diploma
Evans-Blount Community Health October 2013 - Present
Ked Plasma June 2012 - March 2013
American Express June 2008 - December 2009
Skills
Management, Nursing, Nursing Care, Nursing Management, Emergency Nursing, Nursing Process, Customer Service, Customer Satisfaction, Customer Retention, Customer Engagement, Clinical Research, Healthcare Information...
Education
North Carolina Agricultural and Technical State University 2009 — 2013
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Cabela's August 2014 - Present
CertusBank April 2013 - August 2014
J P Morgan Chase August 2010 - March 2013
USAA September 2007 - July 2010
Ford Motor Credit Company March 2000 - October 2007
KeyBank National Association September 1997 - March 2000
Liberty Media September 1995 - September 1997
American Express December 1986 - September 1995
United States Marine Corps July 1982 - October 1986
Skills
Leadership, Strategy, Management, Program Management, Operations Management, Start-ups, Human Resources, Coaching, Customer Satisfaction, Sales, Call Centers, Budgets, Finance, Credit, Customer Service, Analysis, Banking, Business Analysis, Business Process..., Call Center, Change Management, Consumer Lending, Continuous Improvement, Credit Analysis, Credit Cards, Credit Risk, Cross-functional Team..., Customer Retention, Employee Benefits, Executive Management, Financial Analysis, Financial Markets, Financial Modeling, Financial Risk, Financial Services, Forecasting, Governance, Hiring, Insurance, Leadership Development, Loans, Organizational..., Performance Management, Portfolio Management, Pricing, Process Improvement, Project Management, Recruiting, Relationship Management, Retail Banking
Education
North Carolina Agricultural and Technical State University
Business Management
City of Greensboro April 2015 - Present
Pine Bluff-Wilmot District / Arkansas Annual Conference August 2014 - Present
U R Invited March 2014 - Present
North Carolina Dept. of Public Safety January 2013 - April 2015
North Carolina Dept. of Public Safety February 2012 - January 2013
The Volunteer Center of Greensboro November 2011 - February 2012
American Express June 1988 - September 2011
Aetna, INC. November 1987 - June 1988
Marine Midland Mortgage October 1986 - November 1987
Skills
Word, Outlook, Ariba, Planning, PowerPoint, Office Management, Insurance, Employee Benefits, Microsoft Word, Event Planning, Leadership, Time Management, Training, Employee Relations, Team Building, Budgets, Customer Service, Public Speaking, Management, Human Resources, Administrative..., Data Entry, Recruiting, Analysis, Marketing, Nonprofits, Call Centers, Microsoft Excel, Event Management, Microsoft Office, Employee Training, Teamwork, Interviews, Social Media, Onboarding, Access, Program Management, Payroll, Process Scheduler, Project Planning, Administrative...
Education
Randolph Community College 1995 — 1997
Certificate, Desktop Publishing
North Carolina Agricultural and Technical State University 1983 — 1986
BS, Business Administration
Google December 2014 - Present
Canon, Inc. March 2013 - December 2014
American Express October 2011 - January 2013
GE Capital June 2004 - January 2011
Bank of America September 2003 - May 2004
Sears Holdings Corporation 2000 - 2003
Skills
Credit, Credit Cards, Financial Services, Banking, Call Centers, Vendor Management, Process Improvement, Portfolio Management, Credit Risk, Customer Experience, Risk Management, Leadership, Relationship Management, Strategy, Analytics, Business Analysis, Executive Management, Finance, Investments, Business Process..., CRM
Education
Northcentral University 2013 — 2016
Doctor of Business Administration, International Business
Pfeiffer University 2001 — 2003
MBA, Business Admin
North Carolina Agricultural and Technical State University 1995 — 1999
B.S., Marketing
VasoHealthcare September 2011 - Present
American Express February 2008 - September 2011
American Express November 1999 - February 2008
American Express September 1998 - November 1999
Skills
Organizational..., Human Resources, Change Management, MBTI, Labor Relations, Situational Leadership, Succession Planning, Employee Engagement, Workforce Planning, Talent Management, Onboarding, Organizational..., Performance Management, Management, Employee Training, Employee Relations, HR Policies, Coaching, Strategic Planning, Executive Coaching, Personnel Management, Training, Talent Acquisition, Recruiting, Strategy, Employee Benefits, Leadership Development, Career Development, Leadership, Interviews, Business Process..., HR Consulting, HRIS
Education
North Carolina Agricultural and Technical State University 1997 — 2000
Masters of Science, Human Resources (Business and Industry)
University of North Carolina at Greensboro 1992 — 1997
Bachelor of Arts, Psychology
Biogen May 2013 - Present
Biogen January 2009 - Present
American Express September 2006 - September 2007
American Express August 1990 - September 2006
US Army 1991 - 1992
Skills
Access, Analysis, Business Process..., CRM, Call Centers, Change Management, Customer Satisfaction, Customer Service, Call Center, Data Analysis, Leadership, Management, Operations Management, Marketing, Program Management, Project Management, Risk Management, Six Sigma, Strategic Planning, Team Building, Team Leadership, Training, Vendor Management
Education
North Carolina Agricultural and Technical State University 1987 — 1991
Bachelor of Arts (B.A.), History
Wells Fargo Home Mortgage October 2012 - Present
Wells Fargo Home Mortgage February 2009 - October 2012
Waste Management Inc. September 2008 - February 2009
Access Family Services April 2006 - December 2007
Sprint/Nextel November 1999 - November 2005
American Express November 1989 - November 1998
American Express January 1995 - October 1996
American Express February 1994 - December 1995
American Express January 1989 - May 1993
Skills
Call Center, Leadership, Process Improvement, Time Management, Management, Training, Workforce Planning, Call Centers, Strategic Planning, Operations Management, Program Management, Mortgage Banking, Operational Risk..., Customer Segmentation..., Recruiting, Risk Management, Customer Satisfaction
Education
North Carolina Agricultural and Technical State University 1982 — 1986
Computer Science/Business Management
River Community Bank, NA January 2015 - Present
River Community Bank, NA August 2013 - January 2015
American Express 2001 - 2011
Skills
Customer Experience, Customer Satisfaction, Process Improvement, Leadership, Relationship Management, Financial Services, Management, Professional Organizing, Outlook, Microsoft Excel, Lotus Notes, Microsoft Office, Data Entry, QuickBooks, Job Coaching
Education
North Carolina Agricultural and Technical State University
Bachelor of Arts (B.A.), Psychology
University of North Carolina at Chapel Hill
Psychology
QC Design School
Advanced International Organizing Professional
LabCorp October 2014 - Present
LabCorp July 2012 - October 2014
American Express 2008 - 2011
Citi September 2006 - October 2008
National Conference for Community and Justice August 2004 - August 2005
Skills
Customer Service, Sales, Logistics, Fundraising, Non-profits, Food Service, Data Entry, Call Center, Restaurants, Entrepreneurship, Event Management, Nonprofits, Leadership, Team Building, Management, Time Management
Education
North Carolina Agricultural and Technical State University 2009 — 2011
Bachelor of Science (B.S.), Political Science and Government, 3.0
Duty First Consulting September 2011 - Present
Deloitte Consulting June 2006 - September 2011
Quasars, Inc. October 2005 - June 2006
Management Analysis Incorporated June 2005 - October 2005
Grant Thornton LLP April 2003 - June 2005
Accenture June 2000 - April 2003
American Express May 1998 - January 2000
Skills
Process Improvement, Project Management, Strategy, Business Process, Program Management, Management Consulting, Business Process..., Management, SDLC, Analysis, Change Management, Internal Audit
Education
North Carolina Agricultural and Technical State University 1996 — 2000
B.S. Degree w/ honors in Industrial and Systems Engineering
Honda Aircraft Company October 2014 - Present
HAWE Hydraulics April 2013 - September 2014
TE Connectivity August 2009 - April 2013
TE Connectivity June 2006 - December 2008
TE Connectivity January 2000 - 2006
FedEx August 1998 - December 1999
Replacements, Ltd. March 1996 - August 1997
American Express June 1987 - August 1995
Skills
PPAP, FMEA, Testing, Stamping, Materials, Inside Sales, Direct Sales, Customer Service, Environmental Compliance, Marketing Research, Marketing Operations, Training Leadership, Quality Assurance, 5s, Six Sigma, 5S, Manufacturing, ISO, ISO 14001, Root Cause Analysis, Continuous Improvement, Training, Calibration, Management, Kaizen, Lean Manufacturing, Quality Control, Leadership
Education
North Carolina A&T State University 1984 — 1990
Bachelor of Science, Business Administration Marketing
Southeast Guilford High School 1980 — 1983
Unilin October 2007 - Present
NCO Group March 2005 - October 2007
UnitedHealth Group March 2002 - March 2005
American Express March 1996 - December 2001
Spartan Food Systems November 1982 - January 1996
Skills
WMS, Oracle, SQL, ERP, SAP, Business Analysis, Business Process, Analysis, Business Process..., Business Objects, Integration, VB.NET, Quality Assurance, Microsoft SQL Server, Business Intelligence, Visual Basic, SAP R/3, Access, Databases, Process Improvement, VBScript, ASP.NET, Logistics, PL/SQL, Project Management, Inventory Management, System Testing, Regression Testing, User Acceptance Testing, SOX Compliancy, End User Training, Technical Documentation, Warehousing, ESB, Crystal Reports, Reports, Solution Implementation, Data Analysis, WMS Implementations, Warehouse Management, Process Engineering, Software Documentation
Education
North Carolina A&T State University 1999 — 2001
Bachelor of Science (BS), Computer Science
Veeam Software April 2012 - November 2012
AT&T Advertising & Solutions February 2009 - April 2011
Nova Information Systems October 2007 - October 2008
American Express November 2006 - October 2007
Skills
Online Advertising, Mobile Advertising, Search Advertising, Print Ads, Marketing Strategy, Strategic Marketing...
Education
North Carolina A&T State University 1999 — 2005
Bachelors of Science, Business, Management, Marketing, and Related Support Services
West Forsyth Highscool 1995 — 1999
U.S. Bank/Elacon May 2012 - January 2014
First Data Corporation January 2012 - September 2012
American Express May 2009 - November 2009
American Express February 2001 - April 2009
USBank January 1999 - January 2001
USBank January 1996 - January 1999
USBank Southdale 1985 - 1996
USBank 1978 - 1996
USBank 1985 - 1991
Skills
CRM, Relationship Management, Business Development, Credit Cards, Selling, Banking, Branch Management, Sales, Leadership, Strategy, Sales Operations, Customer Retention, Cold Calling, Customer Service, Training, Financial Services, Management, Sales Process, Finance, Marketing, Consulting, Payments, Portfolio Management, Team Building, Contract Negotiation, Sales Management, Strategic Partnerships
Education
University of Saint Thomas - School of Business 2010 — 2010
Mini MBA, Mini MBA, School of Business
University of Minnesota-Twin Cities
Liberal Arts
Normandale Community College
American Express January 2010 - Present
American Express June 2004 - Present
AmeriCorps May 2010 - December 2010
O'Charley's January 2000 - January 2004
O'Charley's January 2000 - January 2004
Education
North Carolina A&T State University 2000 — 2009
BA, Business Management
North Carolina Agricultural and Technical State University 2000 — 2009
Bachelor's degree, Business Administration and Management, General
BCBSNC April 2013 - Present
American Express September 1991 - January 2010
American Express February 2008 - January 2009
American Express March 2006 - February 2008
American Express May 2004 - March 2006
American Express March 2002 - April 2004
American Express January 1996 - March 2002
Skills
Team Leadership, Operations Management, Leadership Development, Change Management, Credit, Risk, Process Improvement, Call Center, Customer Experience, Credit Risk, Mentoring, Team Building, Financial Risk, Business Analysis, Vendor Management, Risk Management, Financial Services, Leadership, Analysis, Relationship Management, Six Sigma, Coaching, Credit Cards, Financial Analysis, Business Process..., Cross-functional Team..., Customer Service, Project Management, Re-engineering, Performance Management, Program Management, Banking, Fraud, Forecasting, Data Analysis, Management, Strategic Planning, Call Centers, Training, CRM, Payments, Outsourcing, Strategy, PMO, Finance, Team Management, Project Portfolio..., SDLC, Business Process, Business Strategy
Education
North Carolina A&T State University 1984 — 1988
Political Science
American Express January 2008 - Present
American Express October 2008 - March 2010
Enterprise Leasing July 2007 - July 2008
North Carolina A&T State University May 2006 - May 2007
Education
North Carolina Agricultural and Technical State University 2002 — 2007
BS, Marketing
North Carolina A&T State University
Bachelor of Science, Marketing
CIE Tours International July 2013 - Present
SBJ Travel Marketing May 2013 - July 2013
SuperClubs Resorts June 2010 - December 2012
Liberty Travel February 2009 - July 2009
Bermuda Department of Tourism July 2006 - September 2008
Club Med August 2003 - June 2006
American Express June 1998 - July 2003
Certified Vacations October 1990 - May 1998
Cunard Line May 1984 - October 1990
Skills
Market Analysis, Contract Negotiation, Project Management, Sales Management, Sales, Marketing, New Business Development, Strategic Planning, Training, Sales Operations, Team Management, Hotels, Coaching, Customer Service, Selling, Hospitality, Tourism, Account Management, Marketing Strategy, Leisure, Incentives, Incentive Travel, Tour Operators, Cruises, Trade Shows, Resorts, Revenue Analysis, Leisure Travel, Online Travel, Travel Management, Hospitality Industry, Hospitality Management, Adventure Travel, Yield Management, Vacation, Luxury, Email Marketing, Management, Online Marketing, Destination Marketing, Budgets, Business Development, Strategy
Education
Niagara University
Travel & Tourism
Northport High School
Bank of America Merchant Services September 2013 - Present
Wells Fargo Bank January 2011 - September 2013
SunTrust Mortgage July 2006 - December 2008
American Express May 2004 - July 2006
Skills
Career Development, Microsoft Office, Onboarding, Employee Relations, Recruiting, Talent Acquisition, Conflict Resolution, Talent Management, Human Resources, Performance Management, Leadership Development, Employee Benefits, Training, Succession Planning, Employee Engagement, Customer Service, Account Management, Leadership, Coaching, Organizational..., CRM, Personnel Management, Temporary Placement, Interviews, Time Management, HR Policies, Resume Writing, Internet Recruiting
Education
Strayer University 2009 — 2012
Master, Business Administration; Human Resources
North Carolina Agricultural and Technical State University 2000 — 2004
Bachelor of Science, Mass Communication & Journalism
Gildan March 2015 - Present
Cintas December 2013 - February 2015
Adecco Group September 2011 - December 2013
Olsten Staffing Services April 2011 - June 2011
Ralph Lauren Media 2011 - 2011
United Health Group 2009 - 2011
American Express 2006 - 2009
Citicards 2002 - 2006
Skills
Recruiting, Human Resources, Interviews, Onboarding, Temporary Placement, Employee Benefits, Personnel Management, Temporary Staffing, Time Management, Permanent Placement, Customer Service, Employee Relations, Applicant Tracking..., Talent Acquisition, Performance Management, Background Checks, Hiring, New Hire Orientations, Contract Recruitment, Microsoft Word, Training, Coaching, Workforce Planning, Job Fairs, Technical Recruiting, Call Center, Outlook, PeopleSoft, Leadership, Cold Calling, Team Building, Microsoft Office, PowerPoint, Management, Employee Engagement, Leadership Development, Call Centers, College Recruiting, Resume Writing, Benefits Administration, HRIS, Sourcing, Internet Recruiting, Talent Management, Employee Training, Payroll, Career Development, Screening Resumes, Organizational..., Staffing Services
Education
Strayer University 2010 — 2013
MBA, Human Resources
North Carolina Agricultural and Technical State University 2004 — 2008
BS, Business Management
Enterprise Rent-A-Car October 2013 - March 2015
Housing Authority of City of Ft. Lauderdale September 2012 - June 2013
Kaplan University October 2011 - September 2012
Miami Dolphins & Sun Life Stadium June 2011 - August 2012
UnitedHealthcare July 2009 - January 2011
Burger King Corporation March 2008 - August 2009
American Express August 2003 - September 2007
Skills
Microsoft Excel, Microsoft Office, Strategic Planning, PowerPoint, Public Speaking, Recruiting, Management, Training, Budgets, Process Improvement, Sales
Education
Strayer University 2011 — 2014
Master of Business Administration (M.B.A.), Public Administration, 3.1
North Carolina A&T State University 2005 — 2009
Bachelor of Science, Business Management, 3.0
Adecco USA April 2013 - August 2013
Liberty Tax Service September 2012 - April 2013
American Express November 1998 - July 2011
American Express 1998 - 2011
Equity One December 1996 - October 1998
NationsBank July 1995 - November 1996
Fleet Finance May 1993 - July 1995
Skills
Microsoft® Access 2010, Microsoft® Excel 2010, Microsoft® Word 2010, Career Readiness...
Education
Guilford Technical Community College 2013 — 2013
Certificate, Payroll Specialist, A
North Carolina Agricultural and Technical State University 1986 — 1990
Bachelors, Accounting
Acorn Services - Home Improvement March 2001 - Present
Nycoil Extrusion March 1991 - October 1999
American Express March 1988 - February 1991
Skills
Construction, Carpentry, AutoCAD Architecture, Home Inspections, Driveways, Pressure Washing, Residential Homes, Renovation, Custom Homes, Home Improvement, Real Estate, Home Repairs, Basements
Education
North Carolina A&T State University 1976 — 1981
Bachelor of Science (BS), Industrial Technology/Technician
Ameriprise Financial 2005 - 2007
American Express 2005 - 2005
APAC Customer Services 2001 - 2005
Education
Norfolk State University 1979 — 1980
Business Management
Oakwood University 1972 — 1974
Business Administration
Express Scripts December 2001 - Present
American Express January 1986 - December 2001
American Express January 1981 - December 2001
Skills
Driving Results, Managing Risk, Performance Management, Driving Accountability, Risk Management, Strategic Consulting, Process Improvement
Education
North Carolina Agricultural and Technical State University 1981 — 1986
Bachelor of Science, Management
APAC Customer Services 2012 - Present
American Express 1999 - 2011
Skills
Credit Cards, Microsoft Excel, Budgets, Call Centers, Marketing, Marketing Strategy, Social Media Marketing, Microsoft Word, Call Center, Customer Service, Strategic Planning, Team Building, Microsoft Office, Training, Analysis, Process Improvement, Team Leadership, Leadership Development, Coaching, Fundraising, Nonprofits, Customer Satisfaction
Education
North Carolina Agricultural and Technical State University 1991 — 1996
Cabela's August 2015 - Present
Allstate January 2015 - July 2015
American Express August 2009 - November 2014
HSBC June 2000 - April 2009
HSBC October 1997 - June 2000
Skills
Team Building, Talent Management, Negotiation, Time Management, Interviewing Skills, Mortgage Lending, Call Center, Credit Cards, Relationship Management, Credit, Banking, Loans, Sales Management, Customer Experience, Coaching, Customer Retention, Call Centers, Sales, Business Analysis, Management, Public Relations, Portfolio Management, Training, Financial Services, Marketing, Small Business, Leadership, Customer Service, Strategic Planning, Process Improvement, Team Leadership, Analysis
Education
Norfolk State University 1993 — 1996
Mass Communications
Wyandotte High School 1989 — 1993
Blue Cross Blue Shield of Massachusetts April 2015 - Present
Deloitte September 2006 - April 2015
Georgia Department of Human Resources January 2005 - September 2006
National Technical Systems January 2004 - January 2005
Compuware January 2003 - January 2004
Ajilon Consulting April 2001 - January 2003
American Express August 1996 - April 2001
Discover Network December 1995 - August 1996
American Express October 1994 - December 1995
Skills
Program Management, SDLC, Business Analysis, Process Improvement, Governance, IT Strategy, Business Process..., PMO, Business Process, PMP, Enterprise Architecture, Software Project..., Solution Architecture, Project Portfolio..., Management Consulting, Data Warehousing, Business Intelligence, Requirements Analysis, Requirements Gathering, SOA, Business Process..., Business Transformation, Management, Databases, Leadership, Information Technology, IT Management, Business Process Design, Integration
Education
Weber State University - John B. Goddard School of Business and Economics 1990 — 1994
Bachelor's of Science
Niagara University 1989 — 1992
Market America/Shop.com May 2011 - Present
Corporate Connection November 2009 - September 2012
Brooks and Brooks Trucking November 2009 - November 2011
American Express November 2006 - October 2009
THE EVENT AUTHORITY January 2005 - October 2006
ERT ENTERPRISES June 2004 - August 2004
Skills
Event Planning, Marketing Communications, Event Management, Public Relations, Marketing, Trade Shows, Social Media Marketing, Marketing Strategy, Direct Marketing, Account Management, Email Marketing, Social Media, Sales, Salesforce.com, Customer Service, Public Speaking, Team Building, Leadership Development, Coaching, Time Management, Team Leadership, New Business Development, Social Networking, Training, Online Advertising
Education
STRAYER UNIVERSITY 2008 — 2011
MBA, INTERNATIONAL MARKETING
North Carolina Agricultural and Technical State University 2001 — 2005
B.S. Journalism and Mass Communications, Public Relations
Aetna 2013 - Present
Citi July 2008 - November 2012
American Express 2001 - 2004
Skills
Banking, Credit, Credit Cards, Fixed Income, Portfolio Management, Analysis, Business Analysis, Process Improvement, Call Centers, Insurance, Financial Services, Financial Analysis, Finance, Business Process..., Payments, Sales, Outlook, Customer Service, Microsoft Excel, Cross Selling, Microsoft Word, Claims Resolution, Risk Management
Education
North Carolina Agricultural and Technical State University
Bachelor of Science (BS), Business Administration, Management and Operations
Marsh Furniture Company October 2013 - Present
High Point Enterprise May 2013 - July 2013
American Express June 2003 - July 2011
Skills
Editorial Writing,..., •Demonstrate strong..., Accountable for..., Implemented measures to..., •Provided feedback and..., Developed and..., Assessment of Middle..., Developed motivational..., Provided frequent..., Ensured high level of..., Self-motivated..., Leadership, Training, Leadership Development, Sales, Management, Teamwork, Team Leadership, Journalism, News Writing, Editing, Interviews, Budgets, Change Management, Customer Service, Facebook, Recruiting, Social Media, Team Building, Process Improvement, Call Centers, Coaching, Strategic Planning, Project Management, Performance Management, Microsoft Office, Operations Management, Business Process...
Education
North Carolina Agricultural and Technical State University 2011 — 2013
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Aon May 2014 - Present
hometown oxygen May 2012 - January 2014
aon hewitt 2014 - 2014
Aon 2014 - 2014
aon hewitt 2014 - 2014
aon hewitt 2014 - 2014
American Express 2003 - 2005
Skills
Home Inspections, OSHA Certified, Construction Management, Hazardous Materials, Hazardous Waste..., Hazard Identification, Food Safety, Food Quality, Industrial Safety, Industrial Hygiene, Leadership
Education
North Carolina Agricultural and Technical State University 2001 — 2005
Bachelor Of Science, Construction Management/Occupational Safety and Health
ShoreGroup September 2011 - August 2013
ShoreGroup September 2010 - June 2011
Orbitz Worldwide November 2007 - November 2008
Accenture October 2001 - February 2007
CSC February 2000 - October 2001
Capital One August 1998 - February 2000
Deluxe Corporation April 1997 - August 1998
American Express December 1991 - April 1997
Education
North Carolina Agricultural and Technical State University
Bachelor of Science, Electrical Engineering
Charles Schwab October 2013 - Present
American Express October 2012 - Present
American Express January 2011 - October 2012
American Express December 2007 - January 2011
American Express August 2005 - December 2007
American Express October 2001 - August 2005
Skills
Customer Experience, Call Center, Vendor Management, Credit Cards, Re-engineering, Six Sigma, Process Improvement, Process Engineering, Risk Management, Customer Retention, Cross-functional Team..., Operations Management, Change Management, Customer Satisfaction, Financial Analysis, Relationship Management, Project Management, Payments, Financial Services, Employee Engagement
Education
North Carolina Agricultural and Technical State University 1991 — 1995
BS, Industrial Engineering
AIG November 2014 - Present
AIG January 2014 - November 2014
AIG October 2012 - January 2014
IBM July 2011 - September 2012
AIG Global Services November 2010 - July 2011
IBM Global Services June 2007 - March 2010
IBM Global Services February 2005 - May 2007
IBM Global Services May 2002 - January 2005
American Express September 2000 - April 2002
Inmar Enterprises June 1999 - September 2000
Skills
Business Analysis, Business Process, Business Process..., Call Centers, Change Management, Customer Experience, Customer Satisfaction, Data Center, ERP, Finance, Hardware, IT Management, IT Service Management, IT Strategy, ITIL, Information Technology, Infrastructure, Leadership, Management, Networking, Outsourcing, PMO, PMP, Process Improvement, Program Management, Project Delivery, Project Management, Project Portfolio..., Requirements Analysis, Requirements Gathering, Resource Management, Risk Management, SDLC, Servers, Service Delivery, Service Management, Six Sigma, Software Project..., Technical Support, Time Management, Vendor Management, Visio, Windows, Disaster Recovery, IT Operations, Integration, Software Documentation
Education
North Carolina Agricultural and Technical State University 1991 — 1995
Bachelors, Accounting
MasterCard Worldwide May 2008 - Present
MasterCard September 2003 - May 2008
MasterCard November 2000 - September 2003
First Union April 2000 - November 2000
American Express April 1998 - March 2000
American Express March 1996 - March 1998
Skills
Credit Cards, Business Development, Direct Marketing, Negotiation, CRM, Product Development, Business Planning, Marketing Strategy, Market Analysis, Financial Services, Relationship Management, Strategic Partnerships, Loyalty Programs, Rewards Programs, Debit Cards, Payments, Electronic Payments, Payment Systems, Mobile Payments, Contract Negotiation, Cross-functional Team..., Customer Acquisition, Executive Management, Loyalty Marketing, Sales, Strategic Planning, Strategy, Program Management, Product Management, Portfolio Management, Marketing, Management, E-commerce, Project Management, Leadership, Business Strategy, Payment Card Processing
Education
Wake Forest University - Babcock Graduate School of Management 1995 — 1998
MBA, Finance
North Carolina Agricultural and Technical State University
B.S., Business Management
VMware October 2014 - Present
NSMI January 1996 - Present
Walmart (Home Office) March 2013 - September 2013
Marathon Petroleum October 2012 - November 2012
American Express March 2012 - September 2012
Bayview Asset Management August 2010 - April 2011
PepsiCo - Tropicana 2008 - 2009
Capital One 2007 - 2007
IBM Global Services July 2006 - December 2006
ADT January 2001 - June 2002
Skills
Management, PMO, PMP, Leadership, Six Sigma, Software Development, Vendor Management, Business Intelligence, Enterprise Software, Integration, SDLC, ERP, CMMI
Education
Norfolk State University
PMP, Six Sigma, PMI-ACP, CSM
Project Management Institute
Virginia Commonwealth University
Liberty Mutual Insurance November 2013 - Present
American Express August 2010 - November 2013
Knowledge Information Solutions October 2007 - April 2010
Estate Recoveries Inc. January 2007 - September 2007
Skills
Leadership, Insurance, Customer Service, Time Management, Sales, Outlook, Liability, Claim
Education
Strayer University 2010 — 2012
Master of Science (M.Sc.), Leadership
Strayer University-Maryland 2003 — 2008
MBA, Business Management/Adminstration
North Carolina Agricultural and Technical State University 1999 — 2003
Bachelors, Electronics & Computer Technology
NC A&T State University
Bachelor of Science, Electronics & Computer Technology
First Data Corporation September 2015 - Present
American Express February 2008 - Present
One Way to Go Entertainment Films December 2008 - Present
American Express July 2007 - February 2008
American Express February 2007 - July 2007
American Express July 2005 - July 2007
Education
North Carolina Agricultural and Technical State University 2000 — 2004
Bachelor of Science (BS), Industrial Engineering
Sturm Consulting & Investigations, LLC October 2008 - Present
Northern Reporting Service June 2002 - March 2009
Data Research Group March 2002 - June 2002
American Express May 1995 - June 2002
Skills
Security, Executive Protection, Surveillance, Corporate Security, Litigation Support, Security Management, Physical Security, Security Operations, Private Investigations, Investigation, Security Audits, Risk Assessment, Protection, Crisis Management, Access Control, Enforcement, Vulnerability Assessment, Internal Investigations, Fraud, Personal Protection, Workplace Violence, Criminal Investigations, Background Checks, Interrogation, Evidence, Firearms, Criminal Justice, Asset Protection, Emergency Management, Crime Prevention, Skip Tracing, Expert Witness, Loss Prevention, Public Safety, Law Enforcement
Education
Normandale Community College 1992 — 1994
Alamance Regional Hospital June 2014 - October 2014
American Express February 2010 - July 2011
American Express February 2008 - February 2010
American Express April 2007 - February 2008
Skills
Document Management, Records Management, Instructor-led Training, Social Networking, Social Media, Social Media Marketing, Employee Relations, Employee Engagement, Employee Training, Employee Management, Entrepreneurship, Speech Therapy, Lactation, Breastfeeding Educator..., Breastfeeding Advocate, Breastfeeding Support..., Ministry Leadership, Women's Issues, Women's Health, Training, Talent Acquisition, Leadership
Education
The Union Institute and University 2013 — 2015
Master of Arts (MA), Lactation Consultant
Nova Southeastern University 2012 — 2016
Master of Science (MS), Speech-Language Pathology/Pathologist
North Carolina Agricultural and Technical State University 2002 — 2005
Bachelor of Arts (BA), Audiology/Audiologist and Speech-Language Pathology/Pathologist
IBM (formerly Kenexa) April 2012 - Present
e-Rewards August 2010 - August 2011
SWA Consulting February 2010 - July 2010
National Business Research Institute (NBRI) July 2008 - June 2009
Jefferson County Personnel Assessment June 2008 - June 2008
Leadership Worth Following September 2007 - December 2007
The University of Texas at Arlington August 2007 - December 2007
American Express August 2006 - December 2006
Skills
SPSS, Survey Research, Leadership, Statistics, Recruiting, Analysis, Interviews, Marketing Strategy
Education
The University of Texas at Arlington 2007 — 2009
MS, Industrial/Organizational Psychology
North Carolina Agricultural and Technical State University 2002 — 2006
BS, Psychology
Barclaycard December 2013 - Present
Barclaycard US June 2012 - December 2013
Barclaycard US November 2011 - June 2012
Barclaycard US December 2007 - November 2011
Barclaycard US June 2010 - December 2010
American Express May 2007 - December 2007
American Express September 2006 - April 2007
American Express December 2005 - September 2006
American Express July 2004 - December 2005
American Express October 2003 - July 2004
Skills
People Management, Talent Development, Project Planning, Cross-functional Team..., Credit Cards, Customer Experience, Training, Process Improvement, Recruiting, Leadership, Team Building, Management, Talent Management, Project Management, Business Process..., Six Sigma, Analysis, Vendor Management, Call Centers, Banking, Strategic Planning, Financial Services, Networking, Business Analysis, Data Analysis, Accounting, Change Management, Customer Service, Outsourcing, Coaching, Portfolio Management, Program Management, Account Management, Employee Relations, Team Leadership, Operations Management
Education
North Carolina Agricultural and Technical State University 1995 — 2003
Chemical Engineering
Citi October 2013 - Present
Citi October 2010 - October 2013
American Express 2008 - 2010
American Express 2006 - 2008
American Express 2002 - 2006
American Express 1998 - 2002
Advisory Board Company June 1997 - June 1998
NationsBank May 1994 - June 1997
Skills
Customer Acquisition, Cross-functional Team..., Segmentation, Business Development, P&L Management, Marketing Strategy, Marketing, Customer Retention, E-commerce, Direct Marketing, Financial Services, Analytics, Product Management, Customer Engagement, Team Leadership, Product Development, Leadership, Web Marketing, Strategic Partnerships, Competitive Analysis, Strategic Planning, Database Marketing, Business Strategy
Education
North Carolina Agricultural and Technical State University
B.S., Marketing
Real Torino, Inc January 1977 - Present
Citibank January 1974 - December 1976
American Express July 1970 - December 1973
Skills
IMPORTER OF QUALITY AND..., PAST MEMBER OF THE..., Strategic Planning, Marketing Strategy, Sales Management, New Business Development, Product Development, Food, Marketing, Forecasting, Business Strategy, Consumer Products, Business Planning
Education
New York University, Stern School of Business 1972 — 1975
MBA / AP, FINANCE / MARKETING
Niagara University 1966 — 1970
B.S., BUSINESS
American Express 2012 - Present
American Express 2010 - 2012
American Express 2005 - 2010
American Express 2004 - 2005
American Express 2002 - 2003
American Express 2000 - 2002
Concepts By Staib, Ltd./ City Tavern 1998 - 2000
HBE Corporation 1997 - 1998
Hilton Worldwide 1996 - 1997
Skills
Relationship Management, B2B, Sales, Strategic Partnerships, Pricing, Merchant Services, Account Management, Credit Cards, Contract Negotiation, Sales Management, Salesforce.com, Strategic Planning, Business Development, Problem Solving, Training, New Business Development, Marketing Strategy, Sales Presentations
Education
Niagara University
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Bank of America October 2009 - Present
Bank of America May 2006 - October 2009
American Express 2002 - 2006
American Express September 1999 - September 2002
American Express Business Travel February 1987 - September 1999
Skills
Relationship Management, Six Sigma, Credit Cards, Business Transformation, Financial Services, Lead Generation, Payments, Cross-functional Team..., Vendor Management, Banking, Business Development
Education
Niagara University 1980 — 1984
BlackBerry 2014 - Present
gMed, Inc 2011 - 2014
Independent Contractor 2008 - 2011
Vesta Home Loans 2003 - 2008
American Express 2003 - 2004
Sabre Holdings 1998 - 2002
Skills
Windows Server, Software Documentation, Application Support, SDLC, Active Directory, Servers, Routers, IIS, Microsoft SQL Server, Troubleshooting, Software Installation, System Deployment, Software Implementation, Technical Support, Databases, EMR, EHR, TCP/IP, DHCP, Microsoft Exchange, CRM, Hardware, DNS, Virtual PC, Windows, System Administration, Computer Hardware, HL7, Windows 7, Hylafax, Private Cloud, Interfaces, Office 2010, VPN, VMware, Integration, Windows XP, Server Administration, Network + Certified, Microsoft Certified..., Operating Systems, SaaS, Blackberry Enterprise..., Blackberry Applications, Blackberry OS, Microsoft Office
Education
North Carolina Agricultural and Technical State University
Bachelor of Science (BS), Industrial Technology
Independent Consulting July 2014 - Present
Vantiv February 2012 - June 2014
W Energy Group LLC March 2011 - February 2012
Bank of America August 2008 - September 2010
American Express June 2002 - February 2008
American Express January 2001 - June 2002
American Express January 1999 - December 2000
American Express September 1997 - December 1998
Skills
Marketing, Business Development, Strategy, CRM, Business Communications, Sales, Selling, Microsoft Word, Relationship Management, B2B, Financial Services, Market Research, Team Management, Strategic Planning, Sales Management, Management, Project Management, Portfolio Management, Leadership Development, Payments, Analysis, Building Relationships, Business Strategy, Negotiation, Leadership
Education
North Carolina Agricultural and Technical State University
Bachelor of Arts, Communications
United States Postal Service August 2008 - Present
GMAC February 2005 - August 2008
American Express August 2002 - March 2006
American Express 2000 - 2002
American Express 1996 - 2000
American Express 1993 - 1996
Skills
Customer Experience, Customer Service, Management, Cross-functional Team..., Customer Satisfaction, Six Sigma, Process Improvement, Leadership, Risk Management, Call Centers, Employee Relations, Team Leadership, Business Analysis, Change Management, Training, Project Management, Business Process..., Recruiting, Performance Management, Operations Management, Analysis, Coaching, Team Building, Program Management, Strategy, Vendor Management, Customer Retention, Call Center, Workforce Management, Relationship Management
Education
University of Phoenix 2008 — 2009
MBA
North Carolina Agricultural and Technical State University 1985 — 1989
Bachelors, Mass Communications
Charlotte Fire Department October 2010 - Present
Wachovia, A Wells Fargo Company June 2009 - October 2010
Wachovia Securities, LLC January 2009 - May 2009
American Express August 2007 - January 2009
American Express June 2005 - August 2007
McElroy Trucklines September 2003 - January 2005
Coca Cola Consolidated June 2000 - September 2003
Education
North Carolina Agricultural and Technical State University 2005 — 2009
BA, Business Management
North Carolina Agricultural and Technical State University 1993 — 1998
Fannie Mae August 2013 - Present
Lafayette Federal Credit Union October 2011 - April 2013
Capital One October 2010 - September 2011
American Express August 2009 - August 2010
Skills
Consumer Lending, Loans, Banking, Retail Banking, Loan Origination, Loan Servicing, Unsecured Loans, Credit Cards, Collections, Call Centers, Customer Service, Loan Modifications, Loss Mitigation, Financial Institutions, Mortgage Servicing, Residential Mortgages
Education
North Carolina Agricultural and Technical State University 2006 — 2010
Marketing
BB&T November 2010 - Present
American Express September 1999 - November 2010
Skills
ITIL, Project Management, Requirements Gathering, Strategic Planning, Process Improvement, Vendor Management, Credit Cards, Financial Services, Requirements Analysis, Customer Service, Team Building, SDLC, Coaching, Business Analysis, SQL, IT Management, Business Process..., Call Centers, IT Strategy, Analytics, Management, Change Management, Relationship Management, Team Leadership, Six Sigma
Education
North Carolina A&T State University
Computer Science
The Corcoran Group 2012 - Present
Pfizer, Inc. 2008 - 2011
Goldman Sachs 2000 - 2008
BCD Travel 1998 - 2000
American Express 1983 - 1997
Skills
Account Management, Contract Negotiation, Vendor Management, Travel Management, Sales, Business Travel
Education
Niagara University 1977 — 1981
BS, Marketing, Tourism Management
Mynderse Academy 1973 — 1977
Five Faces of Eve June 2012 - Present
USPS HR Nat'l HQ HRSSC October 2011 - Present
kgb August 2003 - April 2009
AT&T _ (BellSouth) March 1999 - August 2003
American Express August 1995 - August 1998
Skills
Public Speaking, PowerPoint, Editing, Curriculum Design, Coaching, Curriculum Development, Project Management, Team Leadership, Data Analysis, Microsoft Excel, Workshop Facilitation, Teamwork, Employee Training, Access, Analysis, Time Management, Team Building, Leadership, Human Resources, Training, Leadership Development, Organizational..., Sales, Employee Relations, Strategy, Performance Management, Policy, Recruiting, Customer Retention, Conflict Resolution, Interviews
Education
North Carolina Agricultural and Technical State University
Bachelor of Arts (B.A.), BUSINESS EDUCATION (INFORMATION TECHNOLOGY)
Southwest Guilford High School
Procter & Gamble July 2014 - Present
Teva Pharmaceuticals April 2012 - June 2014
Volvo Trucks November 2010 - October 2011
American Express May 2005 - December 2009
American Express July 1998 - September 2002
Education
North Carolina Agricultural and Technical State University 1986 — 1991
Communications, Broadcast - Minor in Speech
Blue Cross Blue Shield of North Carolina September 2013 - Present
American Express August 2011 - April 2013
American Express 2010 - 2011
American Express 2008 - 2010
American Express 2006 - 2008
American Express 2005 - 2006
American Express 2001 - 2005
American Express 2000 - 2001
American Express 1999 - 1999
American Express 1998 - 1998
Skills
Call Centers, Analysis, Leadership, Training, Access, Management, Customer Service, Visio, Team Building, Payments, Microsoft Excel, Project Management, Business Process..., Software Documentation, Customer Satisfaction, Requirements Gathering, Credit Cards, Business Requirements, PowerPoint, Outlook, SharePoint, Data Analysis, Process Improvement, Business Analysis, Coaching, Credit, Fraud, Quality Assurance, SDLC, Risk Management, Banking, Microsoft Word, Microsoft Publisher, User Acceptance Testing, Customer Experience, Vendor Management, Change Management, Team Leadership, Re-engineering, Databases, Analytics, Time Management, Visual Basic, InfoPath, OneNote, Graphic Design, User Interface Design, System Integration..., Call Routing, PaintShop Pro
Education
North Carolina Agricultural and Technical State University 1989 — 1993
Bachelor of Arts (B.A.), Political Science and Government
American Express January 2009 - July 2011
Skills
Marketing, Financial Markets, Customer Service, Leadership, Microsoft Office, Critical Thinking, Microsoft Excel, Social Networking, Analysis, Time Management, Sales, Training, PowerPoint, Financial Analysis, Event Planning, Team Building, Outlook, Social Media, Customer Satisfaction, Banking, Data Analysis, Public Speaking, Team Leadership, Microsoft Word, Facebook, Teamwork
Education
North Carolina A&T State University 2009 — 2012
Bachelor's degree, Economics
North Carolina State University
Salem National Leasing 2014 - Present
High Point Bank February 2012 - December 2013
American Express 2008 - 2011
Truliant Federal Credit Union 2003 - 2007
B/E Aerospace 1999 - 2002
Skills
Employee Relations, Human Resources, Organizational..., Training and Development, Open Enrollment, Strategic Planning, Coaching, Onboarding, Personnel Management, New Hire Orientations, Team Building, Performance Management, Forecasting, Employee Wellness..., Vendor Relationships, Call Center Operations
Education
North Carolina Agricultural and Technical State University
Master of Science (M.S.), Education
North Carolina Agricultural and Technical State University
Bachelor of Science (B.S.), Marketing
Pfeiffer University
MSL, Leadership and Organizational Change
American Express
Skills
Customer Service, Microsoft Office, Microsoft Word, Event Planning, PowerPoint, Team Building, Cross-functional Team..., Public Speaking, Strategic Planning, Microsoft Excel
Education
University of Phoenix 2004 — 2006
Bachelor's Degree, Business Administration, Management and Operations, 3.1
Western Carolina University 1983 — 1985
Accounting and Business/Management
North Carolina Agricultural and Technical State University
United Health Group May 2015 - Present
Pepsi Bottling Ventures September 2014 - May 2015
The Resource September 2013 - September 2014
Blue Rhino February 2005 - July 2013
Novant Health 2004 - 2004
American Express 2003 - 2004
Everest Mortgage 2002 - 2003
Greensheet 2001 - 2002
Bank One 1997 - 2000
Skills
Microsoft Excel, Process Improvement, Inventory Management, Sales, Merchandising, PeopleSoft, Forecasting, Microsoft Office, Cross-functional Team..., Leadership, Customer Service, Invoicing, Account Management, Accounting, Retail, Teamwork, Time Management, Troubleshooting, Call Centers
Education
North Carolina Agricultural and Technical State University 1988 — 2002
BS, Accounting
North Forsyth High School
BCBSNC October 2011 - Present
American Express July 2008 - March 2009
American Express January 2006 - August 2008
American Express January 2005 - December 2005
American Express January 1999 - December 2004
Education
University of Phoenix 2009 — 2010
MBA, Business Administration
North Carolina Agricultural and Technical State University 1984 — 1988
B.A., Communications
C.H. Robinson September 2013 - Present
Wolhowe Enterprises/ Amway Global March 2012 - Present
Leadership Team Development March 2012 - Present
Wolhowe Farms November 1990 - Present
My Three Sons August 2007 - Present
Volt Workforce Solutions (Seasonal Intern) April 2011 - April 2014
C.H. Robinson August 2013 - December 2013
Elite Marketing Group February 2013 - October 2013
American Express February 2013 - October 2013
Delta Air Lines February 2013 - October 2013
Skills
Microsoft Word, Social Media, Strategic Planning, Leadership, Event Management, Editing, Sales, Budgets, Leadership Development, Training, Team Leadership, Marketing, Healthcare, Public Relations, Customer Service, Problem Solving, Sourcing, Web Services, Entrepreneurship, Energy, Educational Leadership, Business Development, Sales Management, Direct Sales, Customer Satisfaction, Sales Process, Community Outreach, Project Coordination, Performance Management, Social Networking, Sociology, Bookkeeping, Small Business, Business Process..., Hospitality, 360 Feedback, Job Coaching, Web Applications, Brand Awareness, Brand Loyalty, Succession Planning, Success Stories, Operational Excellence, Key Message Development, Integrity Management, Quality Assurance, New Business Development, Building Brand Awareness, Online Advertising, Cross-functional Team...
Education
C.H. Robinson Worldwide Inc. 2013 — 2013
Certificate of Completion, QuickStart
University of Northwestern - St. Paul 2012 — 2013
Bachelor of Science (B.S.), Business Communications, Senior
American Red Cross 2011 — 2011
Lifeguard/ CPR/ AED Certification, Water Park Lifegaurding, Cerified
Normandale Community College 2009 — 2011
AA with Emphasis on Communications, MNTC
National Advanced Leadership Experience(NAYLE), Philmont 2007 — 2010
Trainer, Business Management/ Business Leadership
Eden Prairie High School 2005 — 2009
Diploma, General Education
American Express 2006 - Present
Skills
Salesforce.com, Relationship Management, New Business Development, Account Management, CRM, Merchant Services, Payments, Strategic Partnerships, Leadership, Financial Analysis, Sales, Lead Generation, Customer Acquisition, Management
Education
Niagara University 1989 — 1993
criminal Justice
Motivated Image Relations, LLC Account ManagerEntercom
Latham Enterpises 1999 - 2002
American Express 1997 - 2002
Education
James B. Dudley
North Carolina Agricultural and Technical State University
American Express August 2014 - Present
American Express May 2011 - August 2014
American Express December 2005 - May 2011
American Express 2002 - 2005
American Express December 1997 - 2002
Skills
Application Development, Application Design, Programming, Software Project..., Agile Project Management, Certified Scrum Master..., System Design, Technical Leadership, Technical Project..., Technical Project..., Requirements Gathering, Thought Leadership, Software Development, Vendor Management, Team Leadership, Project Portfolio..., Software Design, PMO, Enterprise Architecture, Business Process..., Agile Methodologies, Requirements Analysis, Data Warehousing, SDLC, MS Project, Project Delivery, SOA, IT Strategy, Scrum
Education
University of Phoenix 2004 — 2006
Masters
North Carolina Agricultural and Technical State University
Bachelor
Lincoln Financial Group October 2014 - Present
BB&T Insurance Services August 2012 - September 2014
American Express January 1988 - August 2011
American Express January 1998 - January 2003
US Army September 1985 - February 1987
UNITED STATES ARMY, Louisiana and January 1983 - January 1987
Skills
Vendor Management, Risk Management, Analysis, Credit, Internal Audit, Call Centers, Management, Business Analysis, Financial Risk, Strategy, User Interface Design, Testing, Leadership, Credit Cards, Process Improvement, Fraud, Project Management, Business Process..., System Integration..., Team Building, Customer Satisfaction, Risk, user interface testing, internet systems testing, Work Flow Design
Education
University of Phoenix 2010 — 2011
Associate of Arts (A.A.), Human Service Management
North Carolina A&T State University
Business management
Lincoln Financial Group 2011 - Present
American Express September 1988 - August 1997
Education
North Carolina Agricultural and Technical State University
Black Network Television July 2012 - Present
Temporal Motives May 2000 - Present
Alderman Company November 2001 - March 2002
American Express 1990 - 2000
Skills
Logo Design, Graphic Design, Adobe Creative Suite, Video Production, Video Editing, Avid Media Composer, Final Cut Pro, 3D Modeling, EIAS, FormZ, Blender, Motion Graphic Design, After Effects, Network Engineering, Video, Film, Photography, Microsoft Office
Education
North Carolina Agricultural and Technical State University
Art Design
Time Warner Inc. January 2003 - Present
UnitedHealthcare November 2001 - April 2003
American Express January 1986 - February 1999
Education
North Carolina A&T State University 1979 — 1982
BS, Accounting
LabCorp April 2014 - Present
Alberta Professional Services June 2013 - Present
LabCorp July 2011 - April 2014
American Express September 2009 - July 2011
Skills
Customer Service, Process Improvement, Business Process..., Microsoft Office, Forecasting, Business Analysis, Microsoft Excel, Analysis, Data Analysis, Leadership, Budgets, Financial Analysis
Education
North Carolina A&T State University
Bachelor of Science (B.S.), Accounting
Wells Fargo Bank 2011 - Present
Wachovia / Wells Fargo Bank 2007 - 2011
Wachovia Bank 2004 - 2007
Wachovia Bank 2002 - 2004
American Express 1996 - 2002
Burlington Industries 1994 - 1996
Burlington Industries 1993 - 1994
Skills
Human Resources
Education
North Carolina A&T State University 1987 — 1992
Bachelor of Science (BS)
Guilford County Schools 2009 - 2012
American Express January 2008 - June 2008
Citi January 2004 - May 2007
Skills
Proficient Communicator, Managing and..., Creative, Coordinating Events, Organized Multi-tasker, Flexible Schedule, Microsoft Word, Works well in a team, Work Well Independently
Education
Walden University 2012 — 2015
Master's degree, Clinical Research Administration
North Carolina A&T State University
Bachelor's degree, Biology, General
American Express January 2014 - Present
American Express July 2012 - January 2014
Skills
Financial Services, Business Analysis, Banking, Business Process..., Credit Cards, Accounting, Process Improvement
Education
North Carolina Agricultural and Technical State University 2010 — 2013
Bachelor of Science (B.S.), Accounting
Blackbaud November 2014 - Present
Verizon Wireless January 2011 - November 2014
Verizon Wireless January 2010 - January 2011
American Express June 2007 - March 2009
Time Warner Cable February 2006 - June 2007
Cingular/ AT&T Wireless January 2004 - February 2006
Education
North Carolina Agricultural and Technical State University 2000 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General