American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
Citi July 2013 - Present
American Express June 2012 - August 2012
Daemon Quest January 2009 - August 2011
Daemon Quest January 2008 - January 2009
CEMEX January 2007 - June 2007
Skills
Business Analysis, Strategy, Segmentation, Management Consulting, Business Strategy, Marketing Strategy, Data Analysis, Customer Insight, Customer Acquisition, Business Expansion
Education
Manchester Business School 2011 — 2013
MBA
Instituto Tecnológico y de Estudios Superiores de Monterrey 2003 — 2007
BS, Industrial Engineering
The Estée Lauder Companies Inc. July 2015 - Present
Beauty Schools of America® June 2014 - Present
CGolden Hair Designs June 2000 - Present
C GOLDEN HAIR DESIGNS January 2001 - 2013
La dome Hair Arts May 1998 - June 2008
John Paul Mitchell Systems January 2004 - February 2008
American Express January 1985 - April 1989
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, Public Speaking, C++, C, Editing, Strategic Planning, Negotiation, Java, Hair Care, Training, Cosmetics, Cosmetology, Salons, Hair Cutting, Beauty Industry, Makeovers, Skin Care, Stylists
Education
American InterContinental University 2010 — 2013
Master of Business Administration (M.B.A.), Marketing
American InterContinental University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
American Intercontinental University 2004 — 2006
AABA, Business Adm
American Express April 2015 - Present
Medtronic April 2012 - April 2015
CoreLogic June 2010 - April 2012
kgb_USA 2006 - 2010
kgb_USA 2003 - 2006
kgb_USA 2001 - 2003
Skills
Workforce Management, Operations Management, Process Improvement, Quality Assurance, Customer Relations, Strategic Planning, P&L Management, Business Analysis, Call Center Development
Education
DeVry University
BS, Operations Management
American InterContinental University
AABA, Business Administration
Waste Management January 2010 - Present
USO January 2009 - December 2009
American Express July 2007 - January 2009
AIG Retirement Services July 2006 - May 2007
CIGNA Healthcare June 2004 - July 2006
RemX Office Staff June 2003 - June 2004
Skills
Full-cycle Recruiting, Applicant Tracking..., Talent Acquisition, Direct Sourcing, Interviewing, Recruitment/Retention, Workforce Planning, Onboarding, Talent Management, Internet Recruiting, Sourcing, Salary Negotiation, Benefits Negotiation, SDLC, Interviews, Recruiting, Human Resources, HRIS, Strategy, Social Networking, Employee Relations, Screening, Contract Recruitment, Leadership, College Recruiting, Management, New Hire Orientations, Training, Hiring, Cold Calling, Start-ups, Technical Recruiting, Taleo, Temporary Placement, Team Leadership, Personnel Management, Employee Engagement, Executive Search, Performance Management, Succession Planning, Employer Branding, Screening Resumes, Building Relationships, Staffing Services, HR Policies, Employee Training, Deferred Compensation, Employee Benefits, Benefits Administration, PeopleSoft
Education
American InterContinental University 2011 — 2015
Bachelor's degree
Virginia Wesleyan College 1991 — 1993
ADT November 2013 - November 2013
American Express March 2010 - May 2011
Kelly Services/Aon Consulting October 2009 - December 2009
StarTek Inc January 2006 - October 2009
InService America October 2004 - October 2005
Lincare Accounting October 2003 - December 2004
Skills
Analytics, Customer Service, Data Entry, Graphic Design, General Ledger, Microsoft Word, PowerPoint, Problem Solving, Spreadsheets, Email, Filing, Numeric Filing, Bulk Mailing, Resolve Issues, Billing Solutions, Real Estate Transactions, Entrepreneurship, Clerical Skills, Receptionist Duties, Transcription
Education
Guilford Technical Community College 2012 — 2013
Certificate, Office Administraation
Allen School-Jamaica 2011 — 2012
Diploma, Medical Insurance Billing and Coding
EY November 2014 - Present
American Express August 2013 - October 2014
American Express August 2012 - August 2013
American Express July 2011 - July 2012
American Express June 2010 - August 2010
Motorola September 2007 - August 2009
Motorola February 2006 - September 2007
Purdue University August 2003 - December 2005
Motorola May 2005 - August 2005
Skills
Microsoft Excel, Databases, Business Strategy, Strategy, Business Analysis, Project Management, Program Management, Data Analysis, Corporate Finance, Business Development, Financial Analysis, Analysis, Market Research, Product Development, Risk Management, Financial Modeling, Process Improvement, C++, Telecommunications, Forecasting, Valuation, Management, Leadership
Education
Manchester Business School 2009 — 2011
MBA, Business
Purdue University 2002 — 2005
BSCmpE, Computer Engineering
Canadian Academy 1999 — 2002
High School, International Baccalaureate
St. Xavier's High School, Mumbai Fort 1990 — 1999
XO Communications December 2014 - Present
XO Communications September 2014 - Present
Cbeyond November 2012 - September 2014
360 Dynamics LLC March 2009 - August 2014
Payscape Advisors June 2012 - June 2013
AT&T October 2008 - August 2010
Total Global Investments, Inc August 2006 - June 2008
American Express July 2000 - July 2006
Best Buy May 1999 - June 2000
Skills
Micro, Adobe Creative Suite, 10 Key, iWork, Salesforce.com, Strategic Planning, Customer Service, Team Building, Global Business..., Inside Sales, Sales Management, Coaching, Graphic Design, Team Leadership, Marketing Strategy, Social Networking, Social Media, Social Media Marketing, Six Sigma, Public Speaking, Toastmasters, Economic Development, Leadership Mentoring, Leadership, Entrepreneurship, Training, Marketing, Start-ups, Sales, Management
Education
American InterContinental University 2008 — 2010
Bachelor, International Business Visual Communication
Raytheon Intelligence, Information & Services 2014 - Present
Samsung Telecommunications America 2013 - 2014
Carlson Restaurants Worldwide 2011 - 2013
Independent Consulting 2009 - 2011
American Express March 2005 - January 2009
American Express August 2003 - March 2005
American Express May 2000 - August 2002
American Express Business Travel April 1996 - May 2000
Skills
Employee Engagement, Talent Management, Performance Management, Organizational..., Leadership Development, Succession Planning, Strategy, Employee Training, Leadership, Onboarding, Recruiting, Training, Applicant Tracking..., Human Resources, Organizational..., Program Management, Cross-functional Team..., Management
Education
Amberton University 2013 — 2016
Master's Degree
University of Oklahoma
University of Phoenix
Bachelor's Degree
Heartland Payment Systems September 2011 - Present
Heartland Payment Systems May 2008 - Present
Rochester Business Alliance January 2012 - Present
American Express January 2004 - May 2008
AT&T January 2000 - December 2003
TicketsLive Corporation 1994 - 2000
Skills
Sales Operations, Payroll, Pricing, Account Management, Sales, New Business Development, B2B, Customer Service, Marketing Strategy, Team Building, Sales Management, Sales Process, Marketing, Strategic Planning, Training, Direct Sales, Solution Selling, Mobile Payments, Electronic Payments, Building Customer..., Loyalty Marketing, Selling, Customer Retention
Education
Alfred State College - SUNY College of Technology
University of Hartford
American Airlines May 2014 - Present
US Airways January 2012 - May 2014
US Airways December 2010 - January 2012
US Airways February 2009 - December 2010
American Express January 2007 - December 2007
Citi February 2005 - January 2007
Clear Channel Communications October 2003 - December 2005
Skills
Airlines, Aviation, Flights, Airports, Aircraft, Air Freight, Transportation, Freight, Logistics, B737, Aerospace, Operations Management, Revenue Analysis, Supply Chain Management, Supply Chain, Logistics Management, A320, Type Rating, CFI, Process Improvement, Spanish-English, Italian, International Trade..., International Relations, International..., International Human..., Development Economics, Latin American markets, Foreign Policy Analysis, Public Finance, Environmental Economics
Education
Alliant International University-San Diego Scripps Ranch
Master of Arts (M.A.), International Relations and Affairs
The University of Arizona
Bachelor of Arts (BA), Economics
The University of Arizona
Bachelor of Arts (B.A.), Latin American Studies
Home Trust Company November 2014 - Present
TD February 2014 - May 2014
American Express 2011 - 2013
American Express 2009 - 2011
American Express 2007 - 2009
American Express 1999 - 2006
Skills
Financial Services, Change Management, Process Improvement, Program Management, Leadership, User Acceptance Testing, Credit Cards, Testing, Regression Testing, Credit, Business Analysis, Team Leadership, SDLC, Business Requirements, Test Planning, Analysis, Banking, Risk Management, Vendor Management, Visio, Call Centers, Relationship Management, Payments, Business Process..., Requirements Gathering, Quality Assurance, Project Delivery, Requirements Analysis
Education
Centennial College 2000 — 2001
Université de Montréal 1997 — 1998
Université du Québec à Montréal 1996 — 1997
Alzahra University 1984 — 1989
BA
Primerica November 2005 - Present
Caring.com October 2013 - August 2014
Builder King Co. November 2005 - September 2011
MetLife September 2004 - April 2005
American Express January 2002 - August 2004
Builder King, Inc. January 1990 - April 2001
Osborne Concrete & Stone May 1986 - December 1989
Skills
Financial Planning, Customer Relations, Customer Service, Budgeting, Word, Problem Solving, Selling, Investments, Public Speaking, Strategic Planning, Insurance, Mentoring, Retirement Planning, Scheduling, Financial Analysis, Data Entry, Budgets, Process Scheduler, Strategic Financial..., Training, Microsoft Word, Contract Negotiation, Team Building, Risk Management, Leadership, Team Leadership, Negotiation, Management, Residential Homes, Coaching, Analysis, Business Planning, Sales, Real Estate, Forecasting, Entrepreneurship, Customer Satisfaction, Operations Management, New Business Development, Process Improvement, Marketing, Project Planning, Sales Management, Time Management, Access, Business Development, Outlook, Strategy, Recruiting, Program Management
Education
California Polytechnic State University-San Luis Obispo 1980 — 1983
Bachelor of Science (B.S.), Marketing Management, & Finance & Property Management, B+
Allan Hancock College 1976 — 1978
Associate of Arts (AA), Business Admin., Personnel Management, B+
Career Connector
Lakeland Community College
Associate of Arts (AA), Business Administration, Personnel Management
OneStop
Thomas W. Harvey
HS Diploma
Citi December 2013 - Present
American Express March 2013 - April 2014
American Express November 2005 - March 2013
Tenet Healthcare - Palmetto General Hospital October 2002 - April 2006
Self-employed June 2000 - August 2002
IBM September 1998 - June 2000
Professional Software Resources March 1997 - September 1998
Harrah's Entertainment, Inc June 1995 - March 1997
Gator Industries, Inc September 1980 - December 1994
Skills
Software Project..., Business Analysis, Help Desk Management, Project Management, Integration, Leadership, Management, Strategic Planning, Project Planning, Infrastructure, Business Development, Product Development, Corporate Law, Transfer, Progressive Enhancement, IT Development, Visio, Re-engineering, Process Improvement, SharePoint, Call Center, Change Management, Lotus Notes, Customer Service, IT Management, Call Centers, Team Building, Windows, Customer Satisfaction, Team Leadership, Training, Telecommunications, Vendor Management, Information Technology, MS Project, Strategy, Microsoft SQL Server, Outsourcing
Education
American InterContinental University 2010 — 2011
MBA, Business Administration
American InterContinental University 2007 — 2010
Bachelors, Information Technology
Citi August 2013 - Present
Citi February 2013 - August 2013
Citi July 2011 - February 2013
JPMorgan Chase July 2006 - July 2011
JPMorgan Chase June 2004 - July 2006
American Express May 2003 - June 2004
MetLife June 2002 - June 2003
National Securities June 2000 - June 2002
Skills
Retail Banking, Relationship Management
Education
Alfred University
Business Administration
TD August 2011 - Present
TD Bank 2008 - August 2011
Johnson & Johnson September 2007 - August 2008
Pfizer, Inc. September 2004 - September 2007
Calence 2003 - 2004
IBM Global Services October 2002 - September 2003
American Express/IBM March 1998 - September 2003
IBM 2002 - 2003
American Express 1998 - 2003
Cabletron Systems, Inc. 1994 - 1998
Skills
Project Planning, Data Center, SDLC, CRM, Risk Management, Program Management, Project Delivery, ITIL, PMP, Process Improvement, Resource Management, Agile Methodologies, IT Operations, Project Management, Vendor Management, Requirements Analysis, Change Management, IT Strategy, Budgets, Disaster Recovery, Service Delivery, Integration, Enterprise Architecture, Project Portfolio..., Leadership, Management, Business Analysis, Strategy, IT Management, Business Process..., PMO, Governance
Education
American InterContinental University 2004 — 2005
MBA, International Business Managment
University of New Hampshire 1988 — 1992
Bachelor's Degree, Political Science and Government
American Express May 2015 - Present
AZ Performance Enterprises 2007 - Present
Early Warning Services 2012 - February 2015
SGCGlobal Industries December 2008 - March 2012
Innovus Inc November 2006 - August 2008
eFunds - Now FIS April 2003 - November 2006
Accenture October 1998 - April 2003
Bank of America March 1996 - October 1998
Skills
Business Analysis, Product Management, IT Strategy, Management, Big Data, Vendor Management, Business Intelligence, Risk Management, Executive Management, Leadership, Strategic Partnerships, Program Management, Strategy, Process Improvement, Analytics, Management Consulting, Business Process..., Start-ups, Mergers & Acquisitions, CRM, PMO, Cross-functional Team..., Outsourcing, Change Management
Education
Saint Joseph's University 1993 — 1995
MBA, Accounting and MIS
Villanova University 1991 — 1993
MA, Human Organization Science
Albright College 1986 — 1990
BA, Psychology
Golden Gate University, Edward S. Ageno School of Business
Doctorate of Business Administration, Information Technology and Finance
Cirrus LLC June 2004 - Present
Tributary Systems Inc. 1990 - 2000
American Express 1988 - 1990
McDonnell Douglas 1982 - 1988
Compugraphic Corporation November 1974 - April 1982
Skills
Private Equity, Investments, Asset Managment, Venture Capital, Portfolio Management, Due Diligence, Mergers, Corporate Finance, Valuation, Wealth Management, Financial Analysis, Asset Management, Mergers & Acquisitions, Equity Research, Capital Markets, Emerging Markets, Investment Banking, Financial Structuring
Education
Amberton University 1984 — 1987
MS, Business & Personal Development
State University - Minneapolis 1977 — 1981
BA, Business
American Express October 2013 - Present
American Express August 2011 - October 2013
American Express December 2006 - August 2011
American Express June 2003 - December 2006
American Express June 2000 - June 2003
Skills
Knowledge Management, Enterprise Content..., Unified Communications, Business Architecture, Enterprise Architecture, Project Portfolio..., Business Process..., Business Analysis, SDLC, Requirements Gathering, IT Strategy, Integration, Change Management, PMO, Business Requirements, Project Management, Re-engineering, Requirements Analysis, Vendor Management, SharePoint, Risk Management, Project Delivery, Process Improvement, Financial Services, Call Centers, Business Process, PMP, Outsourcing, ITIL
Education
Nova Southeastern University 2009 — 2013
Masters, MBA
American InterContinental University-South Florida 2000 — 2002
Bachelors of Information Technology, IT/Computer Science
American Express September 2014 - Present
Avanade September 2011 - September 2014
Harley-Davidson Dealer Systems 2000 - 2008
TEKsystems 2000 - 2000
Skills
Business Analysis, Excel, Word, Customer Relations, PowerPoint, Visio, Troubleshooting, Microsoft Word, Microsoft Excel, Customer Service, Training, Databases, Requirements Analysis, SharePoint, Business Process, Software Documentation, SDLC, SQL, Requirements Gathering, Process Improvement, Crystal Reports, Microsoft SQL Server, Operating Systems, Agile Methodologies, Software Project..., Enterprise Architecture, Integration, Business Requirements, Business Intelligence, SOA, IT Strategy, Windows Server, SSRS, SSIS
Education
American InterContinental University 2007 — 2008
MBA, Business- Operations
University of Phoenix 2005 — 2006
BS IT, IT- Business Systems Development
Kent State University
The Ohio State University
Cigna January 2015 - Present
TD Bank Group May 2011 - September 2014
De Lage Landen, Rabobank Group May 2009 - April 2011
De Lage Landen, Rabobank Group June 2007 - May 2009
Market Resource Partners March 2005 - April 2007
Hill-Rom January 2003 - December 2004
American Express November 2000 - November 2002
NCO Group, Inc. January 1995 - October 2000
Skills
IT Strategy, Program Management, Project Portfolio..., Vendor Management, Risk Management, Business Intelligence, Global Deployment, Strategic Planning, Governance, Portfolio Management, Management, E-commerce, CRM, Change Management, Enterprise Architecture, Strategic Financial..., Strategy, PMO
Education
Albright College 1991 — 1995
Bachelors
NBCUniversal, Inc. 2012 - Present
BCD Travel 2010 - 2011
Embassy Travel 2008 - 2010
The Promotional Edge 2005 - 2008
American Express 1997 - 2005
Skills
Logistics, Procurement, Event Planning, Meeting Planning, Travel Management, Event Marketing, Special Events, Promotion Planning, Event Management, CRM, Budgets, Customer Service, Trade Shows, Tourism, Entertainment, Sales, Account Management, Sponsorship, Negotiation
Education
Boston University - School of Management
Master, MBA
Albright College
Bachelor, Arts Marketing
Southern Wine & Spirits December 2013 - Present
Liberty Power August 2011 - December 2013
Bank of America July 2010 - August 2011
American Express March 2005 - June 2009
Skills
Account Reconciliation, Microsoft Excel, Accounting, SAP, Microsoft Office, PowerPoint, ISTA, Sibel, Fixed Assets, Journal Entries, Outlook, Process Improvement, Time Management, Project Management, Sales
Education
American InterContinental University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Logan Consultants July 2013 - Present
American Express June 2008 - June 2013
UTI July 2007 - February 2008
eFunds January 2002 - January 2007
Bank One 1999 - 2001
Bank One 1990 - 1999
Skills
CMMI, Six Sigma, COBIT, Project Portfolio..., Quality Assurance, PMP, SDLC, PMO, Resource Management, Vendor Management, Agile Project Management, Software Project..., IT Strategy, Program Management, Business Process..., MS Project, IT Management, ITIL, Business Analysis, Business Process, Disaster Recovery, SharePoint, Leadership, Business Intelligence, Management, Process Improvement, Project Management, Change Management, Strategy, Governance, Scrum, Project Delivery, Enterprise Software, Requirements Gathering, Requirements Analysis, Enterprise Architecture, Outsourcing, Service Delivery, Visio, Integration, Business Requirements, IT Service Management, Offshoring, Information Technology, Agile Methodologies, Solution Architecture, IT Operations, Business Transformation, CRM, PMI
Education
American InterContinental University 2002 — 2003
BA, Information Technology
Hewlett-Packard February 2013 - Present
Bank of America June 2011 - January 2013
Chase Paymentech February 2007 - June 2011
American Express April 1994 - October 2005
Skills
Credit Cards, Relationship Management, Account Management, Sales, Payments, New Business Development, Business Development, CRM, Management, Contract Negotiation, Human Resources, Leadership, Sourcing, Business Strategy, Strategy, Vendor Management
Education
American InterContinental University 2006 — 2008
Bachelor of Business Administration (B.B.A.), Business, Magna Cum Laude
University of Nebraska-Lincoln 1986 — 1989
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
MoneyGram International February 2007 - Present
Ameriprise Financial Services, Inc. 2005 - 2007
American Express 1996 - 2004
Skills
Vendor Management, SDLC, Business Analysis, IT Strategy, Financial Services, Process Improvement, Databases, Data Warehousing, Oracle, Management, Project Management, Strategy, Enterprise Architecture, Program Management, Leadership, Outsourcing
Education
Alexandria Technical College
Business Data Processing
American Express September 2015 - Present
Apollo Education Group April 2015 - September 2015
IntraEdge December 2012 - September 2015
Western Alliance Bancorporation January 2013 - April 2015
Apollo Education Services August 2012 - December 2012
Apollo Group January 2012 - July 2012
Infosys October 2010 - January 2012
American Express November 2007 - January 2012
Infosys November 2007 - January 2012
Infosys Technologies Limited November 2007 - January 2012
Skills
Program Management, Software Project..., SDLC, Global Delivery, Agile, MS Project, DB2, COBOL, Mainframe, Resource Management, Visio, VSAM, JCL, Waterfall, Application Development, Testing, SOA, Pre-sales, Project Planning, Quality Center, XML, Software Development, Mentoring, Agile Methodologies, PMP, Requirements Analysis, Requirements Gathering, Solution Architecture, IT Strategy, Project Delivery, Project Management, Management, Agile Project Management, PMO, Integration, PL/SQL, Scrum, Vendor Management, Leadership, Project Governance, Release Management, Offshoring, Databases, Software Quality..., Test Planning, CRM, Enterprise Architecture, Data Warehousing, SharePoint, User Acceptance Testing
Education
Aligarh Muslim University 1996 — 2000
B. Tech., Electrical
Aligarh Muslim University 1993 — 2000
Bachelor of Technology (B. Tech, Electrical
Blue Bird Hr Sec School 1989 — 1993
High School, High School
American Express April 2014 - Present
American Express October 2012 - April 2014
Stocks and Securities Ltd February 2009 - July 2010
Mayberry Investments limited March 2008 - January 2009
Skills
Financial Analysis, Financial Modeling, Strategy, Analysis, Business Strategy, Management, Corporate Finance, Business Analysis, Market Research, Finance, Valuation, Strategic Planning, Competitive Analysis, Equities, Business Planning, Equity Research, Portfolio Management, Banking, Capital Markets, Investments, Financial Markets, Investment Banking, Financial Services, Securities, Credit, Financial Reporting, Business Development, Asset Management, Emerging Markets, Forecasting, Relationship Management, Strategic Financial..., Trading
Education
Manchester Business School 2010 — 2012
MBA
Florida State University 2003 — 2007
B.Sc, Double Major: Finance and Management
Sun Life Financial November 2014 - Present
CIBC October 2012 - October 2014
The Endeavour Centre April 2012 - September 2012
CIBC May 2010 - April 2012
CPAS Systems Inc. June 2009 - April 2010
CPAS Systems Inc. May 2008 - June 2009
American Express November 2002 - May 2008
BCE Emergis September 2001 - May 2002
Microforum September 2000 - September 2001
Skills
PMO, Leadership, MS Project, Management, Microsoft Project, PMP, Performance Management, Project Delivery, Project Management, Requirements Analysis, Resource Management, Risk Management, SDLC, Vendor Management
Education
Algonquin College of Applied Arts and Technology 1982 — 1983
1 yr Certificate in Information Processing
Dalhousie University
BA, Anthropology
American Express June 2012 - Present
American Express July 2006 - January 2009
American Express Corporate Services July 2000 - July 2006
Skills
Sales, Relationship Management, Database Administration, Financial Services, Credit Cards, Office Administration
Education
American Intercontinental University
Bachelor of Business Administration (B.B.A.), Business
Center of Psychological Effectiveness, Inc. January 1990 - Present
Strategies, Inc. January 2006 - 2012
Center for Cognitive-Behavior Therapy, Inc. February 1992 - December 1995
Priscilla V. Marotta, Ph.D., P.A. January 1990 - March 1994
Affiliates for Evaluation and Therapy, Inc. February 1988 - December 1989
Northeast Georgia Medical Center October 1986 - February 1988
Social Security Bureau October 1985 - October 1986
Division of Corrections October 1985 - October 1986
Psychology Associate August 1984 - August 1985
American Express June 1984 - August 1984
Skills
Multi-disciplinary..., Outpatient practice, Depression treatment, Trauma, Relationship Treatment, Anxiety Disorders, Anxiety Management, Life Change, Menopause, Mental Illness, Divorce, Eye Movement..., Psychotherapy, Mental Health, Family Therapy, CBT, Treatment, Behavioral Health, Psychology, Multi-disciplinary, EMDR, Life Transitions, Stress Management, Health Psychology, Self-esteem, Therapists, Post Traumatic Stress, Trauma Therapy, Clinical Psychology, Stress, Life Coaching, Anger Management, Treatment of depression, Cognitive Therapy, Behavioral Medicine, Grief Counseling, Panic Disorder, Personal Development, Chronic Illness, Crisis Intervention, DBT, Mental Health Counseling, Group Therapy, Counseling Psychology, Clinical Supervision, Dual Diagnosis, Forensic Psychology, Mindfulness, Interventions, Addiction Recovery
Education
Family Mediation Training Program 2010 — 2010
Mediator Certification, Family Mediation
University of Southern Mississippi 1982 — 1985
Doctor of Philosophy (Ph.D.), Clinical Psychology
Bridgewater State College 1968 — 1971
Master's degree, Counseling Psychology
American International College 1964 — 1968
Bachelor's degree, Sociology
ThinkingPhones August 2014 - Present
Liberty Mutual Insurance June 2013 - September 2014
American Express July 2011 - May 2013
Starpoint Solutions August 2009 - July 2011
Yoh April 2008 - June 2009
Jobspring Partners 2007 - 2008
Skills
Direct Sourcing, Strategic Sourcing, Talent Acquisition, LinkedIn Recruiter, Taleo, Sourcing, Vendor Management, HRIS, Applicant Tracking..., SDLC, Building Professional..., Interviews, Leadership, Recruiting, Talent Management, Contract Recruitment, Cold Calling, Applicant Tracking..., Professional..., Competitive Intelligence, Full-Cycle Recruiting, Human Resources..., Vendor Management..., Permanent Placement, Behavioral Interviewing, Internet Recruiting, Hiring, Strategy, Business Development, Sales
Education
Alvernia College
BS, Computer Science
American Express August 2009 - Present
Boy Scouts of America 2012 - 2014
Uno Chicago Grill 1994 - 2006
Skills
Credit Cards, Financial Analysis, Financial Services, Business Analysis, Relationship Management, Financial Modeling, Vendor Management, Coaching, Program Management, Risk Management
Education
American Musical and Dramatic Academy 1994 — 1996
Bachelor of Arts (BA) Equivalent, Theatre/Theater
Gamerow & Associates April 2015 - Present
Arizona Department of Education September 2012 - December 2014
Apollo Group March 2012 - October 2012
American Express September 2009 - April 2012
Skills
SDLC, Vendor Management, Agile Methodologies, Oracle, Process Improvement, Visio, Data Analysis, Business Analysis, Business Intelligence, Program Management, Business Requirements, SharePoint, Microstrategy, Datastage, Software Project..., Requirements Gathering, Requirements Analysis, Strategic Planning, Business Process..., SQL, Data Warehousing, PMP
Education
Autodidact
n/a, Liberal Arts and Sciences/Liberal Studies, 4.0
Hasbro 2010 - Present
Monitise Americas September 2007 - March 2009
Fidelity Investments July 2006 - June 2007
American Express March 1996 - June 2006
Skills
Strategy, Creative Direction, Marketing, Public Relations, Advertising, Lead Generation, CRM, Leadership, Budgets, Corporate Communications, Public Speaking, Strategic Communications, Event Planning, Event Management, Trade Shows, Program Management, Social Media, Strategic Partnerships, Internal Communications, Direct Marketing, Management
Education
Allegheny College 1988 — 1992
Omnicom Group April 2013 - August 2014
Banco de Crédito BCP March 2011 - March 2012
Banco de Credito del Peru December 2009 - February 2011
American Express June 2008 - August 2008
Banco de Crédito BCP January 2004 - July 2007
Banco de Crédito BCP March 2002 - December 2003
C. LOTTI ASSOCIATI SOCIETA DI January 2001 - December 2001
MINISTRY OF ECONOMY AND FINANCE, Lima, Peru February 2000 - December 2000
Skills
Banking, Capital Markets, Financial Markets, Investments, Structured Finance, Financial Analysis, Business Strategy, Corporate Finance, Portfolio Management, Emerging Markets, Treasury Management, Derivatives, Risk Management, FX Options, Cash Management
Education
Manchester Business School 2007 — 2009
MBA, Full Time MBA Programme
Universidad de Lima 1995 — 1999
Licentiate, Economics
Verizon November 2013 - Present
MeasureUp Consulting LLC August 2012 - Present
American Express December 2003 - December 2011
Perfect Organizations Inc. January 2002 - October 2003
Aon Consulting April 1997 - September 1999
Skills
Performance Consulting, Organizational..., Assessment and..., Employee Engagement, Leadership Development, Technology Needs..., Training, Organizational..., Talent Management, Leadership, Performance Improvement, Human Resources, Performance Management, Change Management, Program Management, Interviews, Executive Coaching, Succession Planning, 360 Feedback, Management, Executive Development, Workforce Planning, Organizational Design, Workshop Facilitation, Employee Training, Consulting, Coaching, Strategy, Management Consulting, Culture Change
Education
Alliant International University-San Diego Cornerstone Court 1999 — 2003
PhD, Industrial-Organizational Psychology
Baruch College, City University of New York (CUNY) 1995 — 1998
MS, Industrial-Organizational Psychology
New York Institute of Technology 1992 — 1995
Bachelor of Applied Science (B.A.Sc.), Psychology, 3,9
Charles Schwab May 2012 - Present
Charles Schwab January 2010 - Present
Wells Fargo Wealth Management July 2009 - January 2010
Univeristy of Manchester - Manchester Business School August 2007 - July 2009
Syngenta January 2009 - March 2009
Shopmobility Manchester September 2007 - March 2009
Manchester Business School 2007 - 2009
American Express June 2008 - August 2008
iTeddy.com April 2008 - June 2008
Accenture April 2000 - September 2007
Education
University of Manchester - Manchester Business School 2007 — 2009
MBA
Miami University 1995 — 2000
BFA, Theatre
Miami University 1995 — 1999
BS, Accountancy
NELSON remote at Express Scripts Inc September 2007 - Present
RollerFeeder January 1998 - Present
American Express May 1991 - December 2001
The Pillsbury Company March 1989 - October 1991
Herman Miller March 1985 - March 1989
Education
Alexandria Technical College
Expedia September 2014 - Present
Expedia March 2010 - August 2014
Expedia July 2003 - March 2007
Wipro Technologies January 2000 - August 2003
American Express April 1999 - January 2000
hitech 1998 - 1999
Business Link Automation September 1996 - March 1998
ETA Ascon April 1995 - September 1996
Skills
ITIL, Business Intelligence, Vendor Management, Microsoft SQL Server, Unix, Agile Methodologies, ETL, Data Center, SQL, SQL Tuning, Enterprise Software, DB2, Enterprise Architecture, Data Warehousing, Databases, Cloud Computing, Operations Management, Windows, Agile Project Management, CRM, System Monitoring, IT Operations, Integration, IT Leadership, Disaster Recovery, SDLC, Outsourcing, Project Management, IIS, Service Delivery, System Deployment, Management, IT Management, ERP, Business Analysis, IT Service Management, Information Technology, Troubleshooting, Software Project..., Technical Support, Performance Tuning, Requirements Analysis, Microsoft Exchange, IT Strategy, Networking, Program Management, Big Data, Hadoop, Software Engineering, Systems Engineering
Education
University of Washington 2014 — 2014
Leadership that shapes the future
All India Institute of Medical Sciences 1990 — 1994
Bachelor of Engineering (B.E.)
Vinayaka Mission's Research Foundation - University 1990 — 1994
Batchelor of Engineering
Lake wash
PepsiCo July 2011 - Present
American Express September 2008 - July 2011
American Express September 2006 - September 2008
American Express January 2005 - September 2006
American Express April 2004 - January 2005
American Express September 2001 - April 2004
Sheryl's Land Home Center August 2000 - September 2001
Salem Distributing Company July 1997 - August 2000
Skills
Leadership, Strategy, Management, Project Management, Call Center, Risk Management, Training, Program Management, Business Process..., Cross-functional Team..., Quality Assurance, Process Improvement, Analysis, Call Centers, Team Leadership, Business Analysis, Six Sigma, Performance Management, Human Resources, SDLC, Finance, Change Management, Customer Satisfaction, Data Analysis, Budgets, Consulting, Systems Management, Project Delivery, Process Engineering, Requirements Gathering, Customer Service, SharePoint, Customer Experience, Credit Cards, Integration, Coaching, Business Process, Operations Management, Negotiation, Team Management, Project Planning, Requirements Analysis, Team Building, Strategic Planning, Resource Management, Business Strategy, Analytics, Microsoft Excel, Quality Management, Software Project...
Education
PepsiCo 2013 — 2013
Certification, Lean Six Sigma
The Center for Business Solutions 2008 — 2008
Certification, Management Operating Systems
American Express - Leadership Development 2007 — 2007
Certification, Crucial Conversations
American Express - Risk Management 2006 — 2006
Certification, Risk Management
American Express - Six Sigma 2006 — 2006
Certification, Six Sigma Greenbelt
American InterContinental University 2003 — 2005
Associate's, Business Adminstration
New Horizons 2003 — 2004
Level III Certification, Computer Applications
Company Sponsored Training Program 1998 — 1998
Certification, Advanced Negotiation Strategies
Company Sponsored Training Program 1998 — 1998
Certification, Credit/Collections Management Training
Jack E. Mannix & Associates, LLC July 2010 - Present
Ensemble Travel Group February 2002 - July 2010
The Travel Institute January 2000 - February 2002
AAA National Office November 1993 - January 2000
American Express October 1990 - November 1993
Skills
Tourism, Marketing Strategy, Hotels, Cruises, Online Advertising, Event Planning, Incentives, Email Marketing, Public Relations, Direct Marketing, Event Management, Marketing Communications
Education
American International College
Bachelor of Arts, Economics
Western New England University
MBA, Marketing
Orange Coast College 2005 - Present
Wild Oats (Now Whole Foods) 2005 - 2006
Raytheon 2005 - 2005
Zen Bistro & Gourmet Vegan 2001 - 2004
American Express 1999 - 2001
Central Arizona College 1998 - 2000
Maricopa Community Colleges 1999 - 1999
Dallas Community College District 1998 - 1998
Texas Instruments 1996 - 1998
Motorola 1995 - 1996
Skills
Higher Education, Teaching, Public Speaking, Adult Education, Problem Solving, Event Planning, Educational Technology, Curriculum Development, Leadership Development, Instructional Design, Staff Development, Marketing, Resume Writing, E-Learning, Training, Curriculum Design, Management
Education
Amberton University
MS, Human Resources & Training
Arizona State University
BA, Organizational and Interpersonal Communications
American Express September 2014 - Present
Enable Utah March 2014 - Present
Coldwell Banker Residential Brokerage November 2006 - Present
American Express April 2012 - September 2014
Crestview Medical Group LLC March 2009 - July 2012
Transportation Alliance Bank February 2009 - April 2012
Modern Reflection Salon LLC July 2007 - August 2010
International profit associates 2009 - 2009
Jefferson Wells November 2007 - December 2008
Target Bank September 2004 - July 2007
Skills
Compliance, Credit, Budgeting, Executive Management, Policy, Risk Management, Financial Analysis, Banking, Operations Management, Customer Relations, Customer Service, Process Improvement, Portfolio Management, Budgets, Due Diligence, Business Analysis, Business Planning, Leadership, Management, Strategy, Analysis
Education
Western Governors University 2014 — 2015
Master of Business Administration (MBA), Management & Strategy
American InterContinental University 2000 — 2004
Bachelor of Business Administration (BBA), Business
AT&T Mobility March 2014 - Present
APEX Analytix July 2012 - October 2013
APEX Analytix August 2011 - July 2012
American Express June 2010 - May 2011
2nd Floor Basement Productions, LLC 2007 - 2010
Dun & Bradstreet 2009 - 2009
BB&T 2008 - 2009
Entercom 2007 - 2008
AT&T Mobility 2004 - 2007
Fine's Men's Clothing 2001 - 2004
Skills
Financial Analysis, Assets Recovery, Account Management, Contract Negotiations, Sales, Direct Sales, SEO, Advertising Sales, Marketing Strategy, Direct Marketing, SEM, Online Marketing, New Business Development, Retail Management, Adobe Creative Suite, Microsoft Office, Audio Post Production, Audio Design, Video Production, Lead Generation, Contract Negotiation, Online Advertising, Store Management, Salesforce.com, CRM, Customer Service, Sales Management, Marketing, Project Management, Leadership, Training, Management, Sound Design, Social Media Marketing, Business Development, Coaching, Strategic Planning, Social Media, Budgets, Forecasting, Time Management, Negotiation, Retail, Program Management, Sales Process, Cold Calling, Strategy
Education
American InterContinental University 2006 — 2007
Master of Business Administration (MBA), Marketing and International Commerce
University of North Carolina at Greensboro 1999 — 2003
Bachelor of Arts, Media Studies/Film and Audio Production
American Express November 1992 - Present
Skills
Call Center, Business Travel, New Business Development, Salesforce.com, Account Management, Relationship Management, Customer Service, Customer Satisfaction, Sabre, Travel Management, Training, Operations Management, Customer Experience
Education
American InterContinental University
Bachelor's degree, Business Administration and Management, General
Golden West College
Associate's degree, Criminal Justice and Corrections
American Express June 2015 - Present
American Express June 2013 - June 2015
American Express September 2012 - May 2013
The University of Manchester September 2010 - June 2011
LESTO June 2010 - August 2010
Skills
Trend Analysis, Financials, Income Statement, Microsoft Office, TM1, Microstrategy, Project Management, Presentations, Networking, Economics, P&L Forecasting, Forecasting, Accruals, Currency Exchange, Business Analysis, Teamwork, Leadership Initiatives, Peer Mentoring, Management Consulting, Analytics, Business Strategy, Financial Analysis, Financial Modeling, Negotiation, Strategy, Leadership
Education
Manchester Business School 2007 — 2011
International Management with American Business, 1st
Goizueta Business School, Emory University 2009 — 2010
Business School Exchange
Gibson Dunn & Crutcher June 2015 - Present
Stage and Screen Travel May 2014 - May 2015
La County Parks & Recreation July 2005 - May 2014
American Express January 2012 - August 2013
Virgin Australia October 2010 - January 2012
Skills
Program Development, Volunteer Management, Event Planning, Teaching, Customer Service, Leadership, Training
Education
Alliant International University-San Diego Scripps Ranch 2015 — 2016
Master of Business Administration (MBA), Industrial and Organizational Psychology
California State University-Northridge 2005 — 2010
Bachelor of Arts (B.A.), Psychology
Loyola Marymount University
Human Resources Management Certificate, Psychology
Norwegian Cruise Line October 2013 - Present
MTN Satellite Communications August 2010 - November 2012
American Express July 2000 - May 2008
The Answer Group (TAG) April 1998 - May 2000
ABC Fine Wine & Spirits April 1997 - February 1998
Skills
Technical Support, Windows Server, Troubleshooting, Software Documentation, Customer Service, Network Administration, Call Centers, Analysis
Education
Broward Community College 2009 — 2009
Information Technology
American InterContinental University-South Florida 1998 — 1999
Information Technology
American Express Global Business Travel April 2014 - Present
American Express July 2010 - April 2014
Purolator Courier June 2005 - February 2010
Purolator Courier June 2004 - May 2005
Lyreco Office Products July 2003 - June 2004
Skills
Sales Operations, Account Management, New Business Development, Cold Calling, Customer Retention, Sales Management, Management, Marketing, CRM, Customer Experience, Salesforce.com, B2B, Strategy, Negotiation, Change Management, Customer Satisfaction, Sales Presentations, Solution Selling, Selling, Contract Negotiation, Strategic Planning, Sales Process, Direct Sales, Sales, Lead Generation, Project Management, Project Coordination
Education
Algonquin College of Applied Arts and Technology
Project Management
York University - Schulich School of Business 2009 — 2009
Certificate, Developing and Implementing Strategic Marketing
York University 1996 — 1998
Fine Arts
Sugarloaf Senior High
ADP January 2013 - Present
American Express August 2012 - January 2013
Corrections Corporations of America January 2010 - May 2012
Isle of Capri May 2007 - January 2010
Regus September 2005 - December 2006
Skills
Payroll, Interviews, FMLA, ADP Payroll, Data Entry, Benefits Administration, Management, Administrative..., Invoicing, Kronos, Background Checks, Employee Relations, PeopleSoft, New Hire Orientations, Employee Benefits, Budgets, Office Management, Private Investigations, EEO, Policy, EEOC, HRIS, Government, Onboarding, Accounting, Applicant Tracking..., Conflict Resolution, Deferred Compensation, HR Policies, Hiring, Human Resources, Job Descriptions, Job Fairs, Labor Relations, Taleo, Workforce Planning, PHR Certification 6-2014, Compensation & Benefit, Leave of Absence, Open Enrollment, Kronos Timekeeping, Employee Handbooks, I-9 Compliance, ADP ReportSmith, FLSA, SPHR, Payroll Taxes, Multi-State Sales Tax, Employment Law, Garnishments
Education
Kennesaw State University 2014 — 2014
Certificate, PHR
Alcorn State University 2011 — 2013
Business Administration and Management, General
SunTrust Bank November 2012 - Present
Strayer University March 2006 - March 2013
Xerox March 2011 - December 2011
Eastman Kodak July 1995 - December 2008
University of Phoenix September 2006 - November 2007
A & D Horizon, Inc January 1990 - December 1996
GE Capital January 1993 - January 1995
EAR Enterprises January 1991 - January 1993
American Express January 1989 - January 1991
Penske Truck Leasing January 1987 - January 1989
Skills
SOX, Architecture, Budget Management, Deployment, Object Oriented Design, Financial Analysis, Financial Accounting, Business Analysis, Business Objects, Application Development, Risk Management, Risk Analysis, Healthcare IT, Technology..., Test Cases, Use Case Analysis, Web Project Management, Customer Relations, Software Development, Auditing, IT Audit, IT Management, ITIL, Budgets, Recruiting, Customer Service, Sarbanes-Oxley Act, Business Intelligence, Product Management, Leadership, Program Management, Mergers & Acquisitions, CRM, Project Management, Training, Forecasting, Business Process, Access, Quality Assurance, Networking, Cross-functional Team..., Databases, Analysis, Human Resources, Performance Management, Management, Strategy, Software Documentation, Executive Management, Business Process...
Education
American InterContinental University 2000 — 2002
MBA, Management of Information Technology
Savannah State University 1981 — 1986
BBA, Accounting & Infomation Systems
Magor Corporation May 2013 - January 2015
Mitel December 2012 - May 2013
Mitel May 2012 - May 2013
Algonquin College August 2011 - April 2013
TED Conferences June 2011 - November 2011
American Express 2007 - 2009
Porter Airlines Inc. 2006 - 2007
Skills
Social Media Marketing, Customer Service, Public Relations, Public Speaking, Marketing Communications, Communication Skills, Team Leadership, Digital Marketing, Market Research, Online Marketing, Training, Email Marketing, Online Advertising, Social Networking, Marketing, Strategy, Social Media, Project Management, Integrated Marketing, Advertising, Direct Marketing, Leadership, Facebook, Event Management, Start-ups, Management, Analytics, Strategic Planning, Sales, Blogging, Time Management, Editing, Marketing Strategy, Google Adwords, Team Building, Market Planning, B2B, Project Planning, Budgets, Business Development, Marketing Management, Product Marketing, Salesforce.com, Account Management
Education
Algonquin College School of Business 2009 — 2012
Business, Marketing, Dean's List
Algonquin College of Applied Arts and Technology 2004 — 2006
Tourism and Travel Services Management
Algonquin College of Applied Arts and Technology 2002 — 2003
Certificate, Communication and Media Studies
Green Party of Canada July 2014 - June 2015
Construction Santé Montréal August 2011 - February 2015
Green Party of Canada 2009 - 2013
CGI October 2004 - August 2011
CGI January 2005 - December 2010
American Express July 2003 - September 2004
Quantum Management Services Ltd. 2001 - 2003
Bell (Calian) 2000 - 2001
Harrington January 1999 - January 2000
Skills
Team Leadership, Strategic Planning, Program Management, Project Management, Social Media, Coaching, Team Building, Business Strategy, Consulting, Public Speaking, Change Management, Project Planning, Budgets, Microsoft Office, Business Analysis, Management, Customer Service, New Business Development, Marketing, Leadership, Marketing Communications, Sales Management, Process Improvement, Management Consulting, Microsoft Excel, English, Operations Management, Event Planning, Research, Public Relations, Teamwork, Event Management, Negotiation, Contract Negotiation, Marketing Strategy, Account Management, PowerPoint, Team Management, Microsoft Word, Product Development, Human Resources, Organizational..., Outlook, Social Media Marketing, Training, System Administration, Logistics, Employee Relations, French, Leadership Development
Education
Algonquin College of Applied Arts and Technology 1995 — 1997
Executive Admin Assistant Diploma / General Administrative Assistant Certificate
Ecole Secondaire La Source
High School diploma, Secondaire 5
Immaculata High School
High School diploma, Grade 12 / partly OAC
Kinatex
Practitioner in swedish massages
JPMorgan Chase November 2009 - May 2014
(L2g) Field Inspection Services 2007 - 2009
Delta Air Lines Global Services 2004 - 2008
The Hartford 2005 - 2007
Assurant Solutions 1999 - 2004
Internal Revenue Service 2000 - 2003
First Data Corporation 1997 - 1998
American Express 1995 - 1997
First Data Corporation 1994 - 1995
Skills
Call Centers, Insurance, Customer Service, Claim, Leadership, Microsoft Excel, Claims Management, Data Entry, Financial Risk, Access, Operations Management, Software Documentation, Time Management, Employee Benefits, Analysis, Customer Satisfaction, Process Improvement, Business Analysis, Underwriting, Contract Negotiation, Customer Retention, Outlook, Banking, Finance, Credit, Performance Management, Risk Management, Data Analysis, Negotiation, Team Management, Operations, Change Management, REO, Vendor Management, Project Management, Property & Casualty..., Revenue & Profit Growth, Business Planning, Business Process..., Forecasting, Corporate Budgeting, Real Estate, Default, Total Cost Reduction, Claims Handling, Claims Resolution, Property Claims, Natural Disasters, Loan Servicing, Microsoft Office
Education
American InterContinental University
Bachelor's degree
The American College 1997 — 1999
Associate's degree
Tower Beer, Wine & Spirits May 2015 - Present
Explorica December 2013 - March 2015
Explorica November 2011 - December 2013
eClinicalWorks March 2011 - November 2011
NYC Department of Education May 2010 - September 2010
CIEE October 2009 - March 2010
American Express 2006 - 2009
Skills
Human Resources, Employee Relations, Recruiting, Deferred Compensation, Employee Benefits, Interviews, Management, Organizational..., Personnel Management, Payroll, Project Management, Employment Law, Compensation & Benefit, Research, HR Policies, Sourcing, Onboarding, Talent Acquisition, Performance Management, Training, CRM, Policy, Talent Management, Employee Engagement, Hiring, Applicant Tracking..., HRIS, Risk Management, Workforce Planning, Program Implementation, Human Resource...
Education
Harvard University
Continuing Education, Human Resources and Management
Alfred University 2002 — 2006
BA, Communication Studies
Universitat d'Alacant 2005 — 2005
Overseas Study Program, Spanish
AT&T August 2014 - Present
American Express May 2012 - December 2012
Proactive Management Consulting Ltd. January 2012 - August 2012
AT&T Mobility February 2011 - January 2012
AT&T November 1998 - May 2011
BellSouth Telecommunications 1998 - 2011
Wesley Woods January 1996 - December 1998
Skills
Medisoft, Magellan, ShareNote, ICD-9, CPT, HCPCS, Scheduling, Monthly EOB, Authorizations, WellCare Billing, Posting Payments, HIPAA, CMS-1500, Microsoft Office, General Office Work, Medical Terminology, Human Anatomy, CPC-A, Customer Satisfaction, Customer Service, Leadership, Management, Medical Billing, Microsoft Excel, Payments, Process Scheduler, Team Building, Team Leadership, Training
Education
Clayton State University 2010 — 2011
Medical Coding Specialist Certificate Program, Medical Billing & Coding
American Intercontinental University 2005 — 2006
Associate of Arts (AA), Business Administration and Management, General
Office Depot August 2015 - Present
Rosella Baked Goods January 2013 - Present
American Express March 2014 - March 2015
First Data Corporation-SunTrust Merchant Services March 2007 - March 2014
Skills
Customer Service, Banking, Small Business Lending, Loans, Direct Sales, Commercial Lending, Cross Selling, Marketing, Risk Management, Sales, Consumer Lending, Relationship Management, Sales Management, Credit Analysis, Leadership, Credit, Account Management, Management, Commercial Banking, Financial Services, New Business Development
Education
American InterContinental University 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
American InterContinental University
Bachelor of Science (B.S.)
Aveva Drug Delivery Systems November 2004 - February 2015
Concord Camera 1999 - 2004
Henry Lee Foods 1990 - 1999
American Express 1973 - 1990
Skills
SAP, Microsoft Excel, Accounts Receivable, Accounts Payable, Microsoft Office, Access, Invoicing, Management, Forecasting, Outlook, Process Improvement, Accounting, Microsoft Word, Account Reconciliation, PowerPoint, Financial Reporting, Customer Service, Strategic Planning, General Ledger, Team Leadership, Cross-functional Team..., Great Plains, Sarbanes-Oxley Act
Education
American InterContinental University 2011 — 2013
Bachelor of Business Administration (BBA), Accounting
New York City Community College 1970 — 1972
AAS, Dental Technology
Samuel J. Tilden High School 1967 — 1970
The Weather Channel February 2011 - Present
Real Estate Management December 2002 - Present
ista North America 2010 - 2011
American Express November 2005 - December 2009
Value Options February 2004 - November 2005
Parker Hannifin May 2000 - February 2004
Skills
Business Analysis, Process Improvement, Vendor Management, Visio, Project Management, Product Management, Analytics, SharePoint, Requirements Analysis, Waterfall, E-commerce, SQL, Product Development, Data Analysis, Quality Assurance, Agile Web Development, Microsoft SQL Server, Software Project..., Agile Methodologies, Business Intelligence, Integration, Management, SDLC, Web Development, XML, Databases
Education
Keller School of Management 2003 — 2005
Masters, Masters in Management of Information Systems
DeVry University Phoenix 2000 — 2002
Bachelor of Science (B.S.), Information Technology
Ambassador University 1991 — 1995
Bachelors, Business Administration
Walt Disney World April 2015 - Present
Hertz Local Edition November 2010 - July 2012
Mardi Gras Casino November 2009 - June 2010
Sony Electronics April 2009 - October 2009
Walt Disney World Resorts Disney’s Yacht & Beach Club Resorts August 2008 - January 2009
American Express December 2006 - June 2008
Royal Caribbean Cruises, Ltd. February 2004 - March 2007
SunTrust Bank July 2004 - November 2006
Best Buy November 2002 - February 2004
Skills
Human Resources..., Customer Service, Teamwork, Customer Satisfaction, Sales, Hospitality, Microsoft Word, Outlook, PowerPoint, Account Management, Team Building, Management, Computer Skills..., Microsoft Office, Training, Facebook, Employee Training, Process Scheduler, Event Management, Recruiting, Hotels, Employee Relations, Payroll, Marketing, Event Planning, Leadership
Education
American InterContinental University-South Florida 2011 — 2013
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Florida International University - College of Hospitality & Tourism 2006 — 2011
Bachelors of Science, Hospitality Management &Tourism
American River College March 2011 - Present
A Church For All MCC June 2010 - January 2013
Providian Financial March 2000 - June 2001
Providian Financial December 1998 - March 2000
American Express December 1989 - August 1998
Skills
Public Speaking, Community Outreach, Critical Thinking, Personal Development, Social Networking, Training, Teaching, Higher Education, Event Planning, Research, Nonprofits, Program Development, Public Relations, Coaching, Student Affairs, Social Media, Career Counseling, Non-profits, Volunteer Management, Fundraising, Leadership, Event Management, Customer Service, Microsoft Office, Management, Strategic Planning
Education
American River College 2011 — 2016
AA Transfer, Psychology
Neovia Logistics April 2013 - Present
AmeriCold Logistics March 2011 - March 2013
Prommis Solutions August 2009 - March 2011
Campaign Mojo April 2007 - July 2009
SouthStar Funding October 2005 - April 2007
SouthStar Funding August 2002 - October 2005
American Express September 2001 - August 2002
Integrated Telemanagement Solutions February 1999 - September 2001
US Army July 1994 - July 1998
Skills
Business Development, Marketing, Sales Process, Management, Lean Six Sigma, Cross-functional Team..., Sales, Sales Operations, Training, Digital Marketing, Market Research, Negotiation, Product Marketing, SEM, Salesforce.com, Program Management, Customer Satisfaction, Customer Retention, Budgets, Contract Negotiation, US Army
Education
University of San Francisco 2009 — 2009
Masters Certificate, Internet Marketing (Advanced Web Analytics, Usability and Social Media)
American InterContinental University 1999 — 2001
BBA, Business Management & Marketing
Santan Consulting Group LLC 2012 - Present
Mesa Public Libraries August 2013 - March 2014
American Express June 2010 - December 2011
Girl Scouts of America August 2002 - October 2010
North Scottsdale United Methodist Church July 2009 - June 2010
North Scottsdale United Methodist Church January 2009 - June 2010
North Scottsdale United Methodist Church October 2008 - June 2010
Santan Consulting Group June 2006 - May 2010
Motorola June 1996 - June 2006
BSA Boy Scouts of America August 1997 - June 2000
Skills
Six Sigma, Program Management, Quality Assurance, Risk Management, Process Engineering, Change Management, Project Management, Management, SDLC, Cross-functional Team..., Business Process, Software Documentation, Leadership, Testing, Telecommunications, Project Planning, Disaster Recovery, Product Development, MS Project, Process Improvement, Microsoft Project
Education
American InterContinental University 2009 — 2010
Masters, Information Technology, Internet Security
Arizona State University, W. P. Carey School of Business & JACME2T 2003 — 2004
Master's Certificate, Project Management
Principia College 1975 — 1979
BS, Math/Computer Science, Chemistry
Paragon September 2013 - November 2013
Compassion International June 2004 - September 2011
Habitat for Humanity September 2005 - October 2005
American Express April 2004 - June 2004
Skills
Microsoft Office, Performance Management, Recruitments, Employee Relations, Compensation & Benefit, Coaching Staff, HRIS, HR Policies, Deferred Compensation, Recruiting, Interviews, Employee Benefits, Applicant Tracking..., Training
Education
American International University-Bangladesh 1999 — 2003
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Coventry Connections Inc. April 2010 - Present
Ottawa, ON June 2009 - April 2010
American Express March 1998 - April 2010
Skills
Fundraising, Market Research, Customer Relations, Customer Service, Social Media, Advertising, Public Relations, New Business Development, Research, PowerPoint, Excel, Account Management, Marketing Communications, Corporate Communications, Social Media Marketing, Public Speaking, Marketing Strategy, Negotiation, Administration, Microsoft Office, Non-profits, Word, Sales Management, Competitive Analysis, Team Building, Business Development, Hospitality, Leadership
Education
Algonquin College of Applied Arts and Technology
Business and Retail Management
Algonquin College of Applied Arts and Technology
Architecture Technology
cegep Jonquiere
Quicken Loans July 2015 - September 2015
University of Phoenix January 2013 - April 2015
Various - Companies April 2004 - December 2012
American Express May 2012 - September 2012
SOS Staffing May 2010 - May 2012
Exterran October 2010 - August 2011
LDS Bishops Storehouse November 2009 - February 2010
AMVETS - Ohio June 2009 - September 2009
ITEN Industries Inc August 2008 - December 2008
MBNA/Bank of America 2006 - 2007
Skills
Change Management, Strategic Communications, Customer Engagement, Customer Relations, Logistics, Scheduling, Procurement, Manufacturing, Marketing Communications, Marketing Strategy, Fundraising, Project Planning, Project Implementation, Project Coordination, Warehouse Management, Warehouse Layout, Warehousing Operations, Warehousing, Contract Negotiation, Construction Management, Construction Safety, OSHA, HAZMAT, Hazardous Materials..., Hazard Assessment, Hazardous Materials, Safety Management, Industrial Safety, Fire Safety, Firefighting, Business Analysis, Business Strategy, Business Planning, New Business Development, Small Business, Business Process, Negotiation, Human Capital Management, Human Relations, Human Development, Training & Development, Teacher Training, Online Training, People Skills, Customer Service, Process Scheduler, Employee Training, Personnel Management, Supply Chain Management, Process Improvement
Education
University of Phoenix 2012 — 2015
Doctorate of Management, Organizational Leadership, 3.5
University of Phoenix 2010 — 2012
Masters of Arts in Education, Adult Education and Training
University of Phoenix 2008 — 2009
MBA - Human Resources Management & Global Management Specializations, Global Management & Human Resources
American InterContinental University 2006 — 2008
Bachelors Business Administration, Operations Management, 3.8
PwC March 2014 - Present
Citizens Climate Lobby January 2015 - Present
UU Rowe Camp and Conference Center October 2014 - Present
Steve Ramshur Coaching November 2013 - Present
McGraw Hill Financial September 2013 - February 2014
American Express February 2012 - June 2013
American Express March 2010 - February 2012
Hudson County CASA March 2009 - September 2010
American Express July 2007 - March 2010
NYU Grad Acting Alumni Association 2006 - August 2009
Skills
Program Management, Social Media, Project Management, Management, Editing, Theatre, Content Management, Strategy, SEO, Social Networking, Public Speaking, Training, SharePoint, Digital Marketing, Web Content Management, Strategic Communications, Business Relationship..., Teaching, Writing, Cross-functional Team..., Coaching, Executive Coaching
Education
New York University 1993 — 1996
MFA
The University of Connecticut 1986 — 1991
BFA, Theatre
Philosophy IB 2013 — 2014
Professional Certificate in Leadership Coaching for Organizational Performance, Executive Coaching
London Academy of Music and Dramatic Art 1989 — 1989
Workshop in English Classic Style
American Academy of Dramatic Arts 1988 — 1988
American Express February 2013 - Present
American Express, Global Corporate Technologies May 2011 - February 2013
American Express, Global Commercial Services Technologies January 2004 - May 2011
American Express August 1996 - January 2004
Skills
Lean Management, Kanban, Financial Services, Management, Agile Methodologies, Change Management, Forecasting, Portfolio Management, Disaster Recovery, Internal Audit, Enterprise Software, Finance
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1991 — 1994
MBA
Allegheny College 1986 — 1990
BA, Economics
Muller Mechanical LLC. December 2011 - December 2012
BASS UNITED FIRE & SECURITY September 2006 - October 2011
American Express October 1996 - June 2002
The Check Cashing Store December 1995 - October 1996
Barnett Bank of Broward county Now Bank of America October 1995 - October 1996
Education
American InterContinental University
Bachelor of Science, Information Technology
Keiser College
Associate of Science Degree, Computer Network Administration
The Cittone Institute 1994 — 1995
Certificate in Computerized Accounting, Computerized Accounting
Union County College
Pursued Degree, Nursing Informatics (Information Systems)
American Express 2006 - Present
HomeSmart Realty 1989 - 2015
American Express 2000 - 2006
Munro Construction 1989 - 1999
State of California Department of Forestry and Fire Protection (CAL FIRE) 1985 - 1997
Skills
Contract Negotiation, Account Management, Strategy, B2B, Selling, Negotiation, Logistics, Sales, Management, Strategic Planning, Leadership, Financial Analysis, Sales Management, Salesforce.com, Budgets, Team Building, Team Leadership, Business Development, Process Improvement, New Business Development, Project Management, Customer Service, Cold Calling, Forecasting, Cross-functional Team..., Marketing, Marketing Strategy, Accounting, Project Planning, CRM, Change Management, Finance, Vendor Management, Customer Satisfaction, Training, Strategic Partnerships, Relationship Management, Financial Services
Education
American InterContinental University 2011 — 2015
BA, Business Administration
American InterContinental University 2008 — 2009
AA, Business Administration
Humana Inc. February 2015 - September 2015
American Express March 2010 - February 2015
Skills
Call Centers, Customer Service, Performance Management, Training, Credit Cards, Management, Microsoft Office, Workforce Management, Process Improvement, Leadership, Operations Management, Strategic Planning, Vendor Management, Microsoft Excel, Team Building, Sales, Business Analysis, Platform Engineer
Education
American InterContinental University 2010 — 2013
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General, 3.7
Adastra September 2013 - Present
Adastra April 2013 - September 2013
Adastra October 2008 - March 2013
American Express December 2007 - October 2008
Macadamian Technologies October 2007 - October 2007
Ajilon Consulting June 2006 - July 2007
Cognos January 1999 - June 2006
Skills
Software Project..., Business Analysis, Cognos, User-centered Design, Business Intelligence, SDLC, Teradata Data Warehouse, Retail, SAP BI, SAP, SAP Data Services, ETL, Business Objects, BO Web Intelligence, Program Management, Supply Chain Management, SQL, Data Warehousing, Requirements Gathering, Teradata, Data Modeling, Business Intelligence..., Data Migration, Microstrategy, Databases, Data Integration, Business Requirements, Requirements Analysis, Project Management, IT Strategy, XML, SAP ERP, SAP BW, Project Coordination, Quality Assurance, Business Process, Software Development, Solution Architecture, Visio, Master Data Management, Management, IT Management, Project Delivery, MicroStrategy
Education
University of Ottawa 2003 — 2005
M. Eng, Engineering Management
Algonquin College of Applied Arts and Technology 2002 — 2003
Certificate, Java Programming
Burke Institute 2000 — 2000
Certificate, Focus Group Training
University of Waterloo 1993 — 1998
B. Sc., Kinesiology (Ergonomics) Co-Op
Exigen Insurance Solutions May 2012 - February 2013
AAA Club Partners May 2010 - December 2011
AAA Northern California, Nevada & Utah January 2008 - August 2009
AAA Northern California, Nevada & Utah May 2006 - December 2007
American Express July 2002 - December 2005
Gemalto June 2000 - June 2002
Caudwell Group May 1999 - December 1999
Charles Schwab January 1993 - September 1998
Institut Auf Dem Rosenberg June 1991 - December 1992
Skills
Product Management, Cross-functional Team..., Business Development, Pricing, Segmentation, Contract Negotiation, Strategy, Competitive Analysis, Business Strategy, Program Management, Product Development, Management, New Business Development, Marketing, Management Consulting, Business Planning, Marketing Strategy, Market Research, Sales, Telecommunications, P&L Management, Operations Management, Mergers & Acquisitions, Business Analysis, Strategic Planning, CRM, Executive Management, Leadership, Budgets, Analysis, Agile Methodologies, Agile Project Management, Agile Testing, Workday
Education
University of Manchester - Manchester Business School 1998 — 2000
MBA
National University of Ireland, Maynooth 1987 — 1991
BA
MBNA March 2015 - Present
Avis Budget Group January 2014 - February 2015
Avis Budget Group April 2011 - December 2013
American Express October 2009 - April 2011
OctopusTravel.com November 2008 - August 2009
OctopusTravel June 2007 - November 2008
BT July 2005 - April 2007
AstraZeneca January 2005 - April 2005
American Express June 2004 - August 2004
British Airways July 2002 - August 2003
Skills
Product Development, Pricing, Revenue Management, Business Strategy, Competitive Analysis, Operations Research, Online Marketing, Marketing Strategy, Data Analysis, International Business, International Marketing, Revenue Analysis, Online Advertising, Strategic Planning, CRM, Process Improvement, Marketing Communications, Change Management, Digital Marketing, E-commerce, Management, Recruiting, Coaching, B2B, Customer Insight, Forecasting, Business Development, Leadership, Retail, Analytics, Performance Management, Analysis, Account Management, Marketing, Segmentation, Product Management, Business Planning, Sales, Strategy, SEM, Market Research, Team Management, Project Planning, SEO, Strategic Partnerships, Outsourcing, Marketing Management, Direct Marketing, PPC, New Business Development
Education
Manchester Business School 2003 — 2005
MBA (Full-time) - Distinction
Lancaster University 1993 — 1997
BBA Management (Hons), 2:1
Marketing Mommas™ 2014 - Present
Communications Consultant January 2012 - Present
Certified Fitness Coach 2009 - Present
Mercer 2011 - 2011
Philly Girls in Motion 2010 - 2011
West Kensington Ministry 2010 - 2011
American Express 2000 - 2009
Penn's Landing Corporation 1996 - 2000
North Philadelphia Health System 1995 - 1995
Skills
Change Management, Employee Engagement, Marketing Communications, Executive Communications, Corporate Communications, Internal Communications, Fitness Training, Non-profit..., Business Transformation, Wellness Initiatives, Writing Skills, Content Development, PowerPoint skills, Presentation Development, Communication Strategies, Strategic Thinking, Creative Concept...
Education
Wellcoaches 2012 — 2012
Training
Albright College
BS, Marketing / English
American College of Sports Medicine
Certified Personal Trainer, Biomechanics, Kinesiology, Exercise Physiology, Nutrition, Anatomy, Exercise Psychology
Moore College of Art and Design
Certificate, Computer Graphics, Desktop Publishing
American Express February 2013 - Present
American Express April 2012 - February 2013
American Express July 2009 - March 2012
American Express June 2008 - August 2008
Ellucian (formerly Datatel) July 2005 - July 2007
Ellucian (formerly Datatel) July 2003 - June 2005
Ellucian (formerly Datatel) March 2001 - June 2003
McDermott, Will & Emery December 2000 - March 2001
The GW Hatchet August 1999 - December 2000
European Parliament January 1998 - April 1998
Skills
Business Process Design, Business Analysis, Management Consulting, Business Strategy, International Project..., Performance Engineering, Financial Analysis, Program Management, Project Portfolio..., Technical Training, Project Management, Cross-functional Team..., Strategy, Business Intelligence, Management, Leadership, Consulting, CRM, Business Transformation, Analysis, Business Process
Education
University of Manchester - Manchester Business School 2007 — 2009
Masters of Business Administration with Distinction
University of Rochester 1995 — 1999
Bachelor of Arts Cum Laude, Political Science, Psychology
American Express January 2008 - Present
Ameriprise Financial February 2007 - December 2007
American Express May 2002 - February 2007
Technisource April 2001 - December 2001
American Express July 1999 - April 2001
GlaxoSmithKline 1998 - 1999
American Express February 1995 - January 1998
Unisys February 1994 - February 1995
DuPont January 1988 - February 1994
Skills
Risk Management, Testing, Healthcare, Integration, Portfolio Management, Business Analysis, Requirements Analysis, Clarity, Data Warehousing, Documentation, Lotus Notes, SDLC, PMO, Customer Relations, MS Project, Project Portfolio..., Resource Management, Software Documentation, Analysis, Business Intelligence, Customer Service, Outsourcing, PMP, Process Improvement
Education
Albright College 1974 — 1978
Bachelor of Arts (BA), Urban Studies/Affairs
BCD Travel July 2000 - August 2010
American Express 1994 - 2000
Skills
Cross-functional Team..., Sales Management, Account Management, Process Improvement, Contract Negotiation, Team Leadership, Leadership, Strategic Planning, Forecasting, Medical Devices, Negotiation, Sales Operations, Marketing Strategy, Sales, Team Building, Management, Trade Shows, Strategy, Competitive Analysis, Pricing, Salesforce.com
Education
American InterContinental University 2015 — 2017
Bachelor’s Degree, Business Administration, Management and Operations
Greenshaw College Preparatory 1979 — 1985
Associate of Arts (AA), Business Administration and Management, General
Jones College-Jacksonville
Travel Tourism, Tourism and Travel Services Management
Coldwell Banker Triad, Realtors July 2015 - Present
The LINC Agency April 2014 - Present
Aflac January 2013 - August 2014
American Express February 2009 - May 2011
Winston Personnel Group October 2008 - February 2009
Westaff March 2007 - June 2008
American Express June 2003 - March 2007
Skills
Recruiting, Training, Management, Coaching, Customer Service, Employee Relations, Applicant Tracking..., Temporary Staffing, Onboarding, North Carolina...
Education
American InterContinental University 2005 — 2006
MBA, Human Resource Management
University of North Carolina at Chapel Hill 1995 — 2000
BA, Sociology
AJ Brown 2010 - 2015
ADT & Tyco IS 2012 - September 2014
Momentum Consulting Corporation 2004 - 2014
American Express 2008 - 2008
TRG 2000 - 2004
JM Family Enterprises, Inc. 2000 - 2004
JM Family Enterprises, Inc. 2000 - 2004
AJ Brown 1991 - 2000
Skills
Requirements Analysis, SDLC, Data Warehousing, Project Management, Databases, Business Intelligence, Microsoft SQL Server, Business Analysis, Software Documentation, Oracle, Enterprise Software, Quality Assurance
Education
Algonquin College of Applied Arts and Technology
Diploma, Legal Assistant (Paralegal)
American InterContinental University
Master, Information Technology
University of Ottawa
Bachelor, Commerce Honours (Specialization in Accounting)
CareFirst BlueCross BlueShield July 2012 - Present
Semmes, Bowen & Semmes January 2010 - March 2012
Levin & Gann August 2007 - December 2009
American Express April 2006 - July 2007
Skills
Organizational..., Typing, Dictaphone, Microsoft Word, Wordperfect, Microsoft Excel, Fire Restoration, PeopleSoft, PowerPoint, Property Management, Employment Law, Employee Benefits, Blueprint..., Lotus Notes, Outlook, Office machine..., Records Management, File Management, Marketing, Social Media, Online Research, Workers Compensation, Highly personable, DocsOpen, Contact database..., Litigation Support, Legal Research, Data Entry, Legal Assistance, Insurance, Time Management, Document Management, Heavy Calendaring, HIPAA, Confidentiality, Database Admin
Education
American InterContinental University 2008 — 2010
Travel Professionals International May 2006 - Present
American Express March 2004 - March 2009
Skills
Certified Travel..., Leisure Travel, Cruises, Business Travel, Management of Change, Management Consulting, Strategic Planning, Business Analysis, Training Delivery, Business Process..., Certified International..., Travel Services, Solution Implementation, Strategic Consulting, Leisure, Tourism, Travel Management, Tour Operators, Travel Planning, Incentives, Hotel Booking, Event Management, Hotels
Education
Algonquin College of Applied Arts and Technology 1978 — 1981
Business, Accounting
International Guide Academy
Certified International Tour Manager
Chase Paymentech Solutions 2007 - Present
American Express April 1996 - October 2006
ITT Aerospace February 1993 - April 1996
State of Nebraska Emergency Management Agenday August 1978 - June 1991
Education
American InterContinental University 2006 — 2007
Bachelor, Business Administration
University of Nebraska-Lincoln 1984 — 1990
bachelors, business
Oracle October 2007 - Present
TELUS July 2001 - September 2006
American Express March 1999 - June 2001
Skills
Requirements Analysis, Solution Architecture, Enterprise Architecture, Software Project..., Cloud Computing, Unix, Oracle, Integration, PL/SQL
Education
Algonquin College of Applied Arts and Technology 1995 — 1996
Associate’s Degree, Computer Programming
Carleton University 1991 — 1995
Bachelor’s Degree, Music Theory and Composition/Performance
EF Education First February 2015 - Present
Jewelnanza January 2001 - Present
san andreas west wines September 2006 - September 2010
Web Design January 2006 - September 2010
Wagonlit Travel July 2003 - May 2005
Leisure Sales Agent February 2001 - June 2003
American Express January 2001 - January 2003
Strasbaugh Corporation May 2000 - October 2000
Mat Corporation January 1999 - January 2000
Wagonlit Travel January 1994 - January 2000
Skills
Access, Sales, Customer Service, Web Design, Social Media, Merchandising, Microsoft Office, Microsoft Excel, Strategic Planning, Microsoft Word, Interviews, Advertising, Hospitality, Social Networking, Event Planning, Event Management, Retail, Inventory Management, Facebook, Marketing, Data Entry, Small Business, Training, Purchasing, Inventory Control, Budgets, Marketing Strategy, Blogging, Outlook, Entrepreneurship, Photoshop, Social Media Marketing, Online Marketing
Education
California Polytechnic University 2003 — 2005
Bachelor of Science, Social Sciences 2005
Institute of Certified Travel Agents(ICTA)
Your Travel Center Travel Academy
Allan Hancock College
Associates, Liberal Studies
Allan Hancock College
Associates, Social Sciences
Righetti
United Fire Protection Corporation August 2006 - Present
Interpublic Group 1999 - 2006
Singer Asset Finance 1996 - 1999
American Express 1993 - 1996
General Media International 1992 - 1993
KPMG September 1985 - August 1989
Skills
Accounting, Financial Management, General Ledger, Cash Flow, Accounts Receivable, Finance, Sarbanes-Oxley Act, Consolidation, Auditing, Financial Reporting, Cash Flow Forecasting, Account Reconciliation, Accounts Payable, Managerial Finance, US GAAP, Financial Analysis, Management, Cash Management, Payroll, QuickBooks
Education
Rutgers, The State University of New Jersey-Newark 1984 — 1985
MBA, Accounting
Albright College 1980 — 1984
BA, Government
Washington Center 1983 — 1983
Oratory Prep 1976 — 1980
HS
American Express September 1999 - Present
Skills
Credit Cards, Portfolio Management, Management, Payments, Financial Services, Financial Analysis, Risk Management, Banking, Corporate Finance, Analysis, Analytics, Credit Risk, Strategic Planning, Strategy, Financial Modeling
Education
American InterContinental University
Business Administration and Management, General, 3.72
Ameriprise Financial Advisors February 2010 - Present
PERA February 2009 - February 2010
Hartford Life September 2003 - January 2009
Hartford Life September 2003 - December 2004
St. Martin School August 2001 - August 2003
Ebenx February 2000 - March 2001
American Express March 1999 - March 2000
Prudential Insurance November 1989 - February 1999
Skills
Quality Assurance, Waterfall, Business Analysis, Business Requirements, Requirements Gathering, Testing, User Acceptance Testing
Education
Alexandria Technical College
Cobec Consulting, Inc. March 2014 - Present
Black & Veatch September 2013 - March 2014
Washington Gas February 2013 - September 2013
MCR Federal October 2002 - February 2013
Marks and Spencer January 2010 - March 2010
Manchester Business School August 2008 - January 2010
American Express June 2009 - August 2009
ConAgra Food May 2001 - May 2002
Skills
Financial Analysis, Financial Modeling, Accounting, Business Strategy, Analysis, Finance, Forecasting, Managerial Finance, Management Consulting, Financial Reporting
Education
University of Manchester - Manchester Business School 2008 — 2010
Boston College 2003 — 2004
Creighton University 1998 — 2002
BSBA, Accounting
Diocese of Bridgeport September 2012 - Present
Bridgeport Hospital October 2010 - April 2012
American Express 1989 - 1993
Skills
Nonprofits, Fundraising, Program Development, Religion, Entrepreneurship, Windows, Pastoral Counseling, Leadership Development, Public Speaking
Education
Albertus Magnus College 2014 — 2017
Bachelor of Psychology, Mental Health and Counseling
Global Remediation Solutions August 2015 - Present
North Carolina A&T State University January 2010 - August 2015
Signature Business Group September 2009 - August 2013
GE Healthcare August 2006 - December 2009
Aon Consulting July 2002 - July 2006
GE Energy / GE Capital January 1998 - June 2002
American Express 1990 - 1997
Education
American InterContinental University 1999 — 2001
MIS, Information Technology
North Carolina Agricultural and Technical State University 1985 — 1990
B.S., Industrial Technology
Person Senior High
American Express August 2004 - Present
Arete Living Arts Foundation 2003 - Present
Skills
Customer Service, Event Planning, Theatre, Outlook, Lotus Notes, Expense Management, Administrative..., Nonprofits, Microsoft Excel, Event Management, Acting, Project Management, Relationship Management
Education
American Academy of Dramatic Arts 1995 — 1997
2-year Program, Acting
Creative Design Interiors August 2014 - Present
Mansur Performance Horses 1998 - Present
Ellis & Ellis Sign Systems June 2011 - September 2014
Lennar Corporation January 2007 - June 2010
Lennar Corporation January 2005 - January 2007
Lennar Corporations January 1994 - January 2005
American Express January 1990 - December 1993
Dana Corporation January 1989 - January 1990
Skills
Cost Accounting, Sarbanes-Oxley Act, Accounts Receivable, Accounts Payable, Budgets, JD Edwards, Job Costing, Financial Statements, Process Management, Accounting, Managerial Finance, General Ledger, Internal Controls, Financial Reporting, Account Reconciliation, Financial Analysis, Forecasting, Auditing, Process Improvement, Variance Analysis, Payroll, Journal Entries, Management, Business Planning, Accruals, Cash Flow, Finance, Cash Management, Contract Management, Mergers & Acquisitions, Mergers, GAAP, Purchasing, Balance, Cash Flow Forecasting, Fixed Assets, Leadership, QuickBooks, Real Estate, Due Diligence, Financial Accounting, Homebuilding, Budgeting
Education
Golden Gate University 1993 — 1996
B.A, Accounting
American River College
Associate of Arts (AA), General Studies
Signifiance KloudData October 2014 - Present
SoftEng Global Solutions August 2013 - August 2014
Savvysherpa Asia, Inc. June 2009 - May 2013
Scope International January 2008 - April 2009
Accenture Technology Solutions January 2007 - December 2007
WeServ Systems International, Inc. (Subsidiary of Fujitsu) September 2004 - December 2006
American Express June 2001 - February 2004
CDI-IT Solutions June 2001 - May 2002
RCG Information Technology June 1998 - May 2001
Metropolitan Bank & Trust Company September 1996 - May 1998
Skills
Business Intelligence, Analysis, SAP Business Objects, SAP Data Services, SAP IDT, SAP Dashboards, SAP HANA, SAP Rapidmart, Project Management, Data Modeling, Requirements Gathering, SDLC, Requirements Analysis, Systems Analysis, Microsoft SQL Server, Data Warehousing, Disaster Recovery, ETL, Testing, Business Analysis, SQL, DB2, Program Management, Database Administration, COBOL, Analytics, Data Conversion, JCL, Process Improvement, Mainframe, Data Migration, Oracle, BioQuery, CICS, Project Planning, Project Sizing, Process Management, Software Project..., Solution Architecture, PL/SQL, Visio, Credit Cards, Data Mining, IBM Mainframe, Legacy System Conversion, Portfolio Forecasting, System Architecture, TSO/E, Business Objects
Education
Pennsylvania State University - Continuing Education 2000 — 2000
AMA University 1992 — 1996
Bachelor of Science in
DHL August 2013 - Present
Bacardi February 2010 - August 2013
DHL 2003 - 2009
American Express 1993 - 2002
Skills
Talent Management, Personnel Management, Leadership Development, Performance Management, Succession Planning, Leadership, Employee Engagement, Human Resources, Strategy
Education
Alcorn State University 1989 — 1993
Bachelor's degree, Educational Psychology
Nova Southeastern University
Master's degree, Mental Health Counseling/Counselor
Beeline October 2011 - Present
Auctiva Corporation September 2006 - November 2011
Campus Management Corp October 2005 - September 2006
American Express August 2002 - October 2005
Telemundo (Consultant) July 2001 - December 2004
MDVIP November 2001 - April 2002
WOWpoints.com (Club America Inc.) January 2001 - June 2001
ByeByeNow.com September 2000 - January 2001
Fusive Corporation December 1999 - September 2000
The Travel Company April 1999 - December 1999
Skills
Microsoft SQL Server, WCF, C#, ASP.NET, MySQL, Web Services, XML, Agile Methodologies, XSLT, .NET, T-SQL, IIS, Visual Studio, Databases, Entity Framework, Software Development, LINQ, SaaS, ASP.NET MVC, Subversion, SQL, JavaScript, TFS, Web Applications, Software Design, SSRS, Visual Basic, REST, Design Patterns, Enterprise Architecture, Application Portfolio..., System Architecture, Application Architecture, Service Oriented..., Software Engineering, Software Development..., Agile Application..., Business Process..., Debugging, FxCop, MVC, .NET Remoting, Message Queue, Contingent Workforce, Windows Azure, API Development, IT Security Best..., SOA, SDLC
Education
American InterContinental University 2000 — 2003
BIS, Information Technology
American InterContinental University
Andrew Pearson Industries January 2013 - Present
Pine State Marketing October 2010 - January 2013
American Express May 1988 - January 2009
Skills
Marketing Communications, Marketing Strategy, Direct Marketing, Strategic Planning, Coaching, Business Strategy, Project Management, Customer Service, Marketing, Public Relations, Event Planning, Sales, Leadership, Cross-functional Team..., Management, Budgets, New Business Development, Program Management, Strategy, Product Management, CRM, Competitive Analysis, Market Planning
Education
American InterContinental University 2007 — 2008
BFA, Visual Communication & Digital Design
Grand Canyon University 1980 — 1986
Bachelor of Science, Business Management, International Business Management
Advent International July 2015 - Present
Cain Brothers & Company, LLC May 2014 - Present
Brocair Partners LLC September 2012 - May 2014
American Express August 2011 - September 2012
Paragon Capital LP June 2011 - July 2011
New York University January 2011 - June 2011
Time Inc. June 2010 - August 2010
Interpublic Group February 2009 - May 2010
KAS Placement February 2010 - March 2010
Time Warner Inc. 2010 - 2010
Skills
Financial Modeling, Investment Banking, Financial Analysis, Finance, Business Development, Corporate Finance, Marketing, Mergers & Acquisitions, Valuation, Private Equity, Investments, Microsoft Excel, Bloomberg, Due Diligence, Capital Markets, Microsoft Office
Education
New York University - Leonard N. Stern School of Business 2007 — 2011
Finance, International Business, Marketing
Manchester Business School 2009 — 2009
Finance, International Business, Marketing
JPMorgan Chase March 2013 - Present
JPMorgan Chase October 2011 - March 2013
Wells Fargo September 2010 - September 2011
Bank of America July 2007 - March 2009
American Express March 2001 - June 2007
Skills
KYC, Anti Money Laundering, Analysis, Training, Leadership, Management, Risk Management, Banking, Customer Satisfaction, Call Centers, Credit, Team Building, Mortgage Servicing, Bookkeeping, Financial Risk, Due Diligence, Finance, Financial Analysis
Education
American InterContinental University
Bachelor's degree, Accounting and Business/Management
Brookdale College
Angel MedFlight Worldwide Air Ambulance Services January 2014 - Present
American Express April 2012 - January 2014
American Express August 2010 - April 2012
American Express January 2008 - August 2010
American Express January 2007 - January 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Salesforce Administrator, Dreamweaver, SharePoint, Clicktools, Outlook, Service Cloud, Salesforce.com, Salesforce.com..., CRM, Cloud Computing, Data Analysis, Analytics, Leadership, Management, Networking, Process Improvement, Project Management, Requirements Management, SDLC, SharePoint Designer, Training, Business Analysis
Education
American InterContinental University 2001 — 2005
Bachelor of Science (B.S.), Information Technology
American InterContinental University 2001 — 2003
Associate's degree, Business Administration and Management, General
E*TRADE Financial March 2013 - Present
Merrill Lynch September 2005 - April 2012
New York Life Insurance Company November 2004 - September 2005
American Express November 2003 - November 2004
Skills
Series 7, Series 66, Series 24, Series 4, Series 53, CA Insurance License, Compliance, Self-driven, Customer Service, Highly detail oriented, Proficient Communicator, Experience working with..., Multi Tasking, Organizational..., Process Improvement, Risk Management, Insurance, Investments, Wealth Management
Education
American InterContinental University
Business Administration, Finance
Platt College-Ontario
First Niagara Bank July 2014 - Present
Rumble Development July 2011 - September 2015
M&T Bank July 2008 - July 2011
M&T Bank September 2004 - February 2009
Discover Financial Services May 1991 - August 2004
American Express November 1987 - April 1991
Key Bank / OnBank October 1984 - November 1987
Skills
Real Estate Investment, Building and remodeling, Construction Management, Construction Estimating, Credit, Management, Risk Management, Loans, Leadership, Sales, New Business Development, Sales Management, Commercial Banking, Analysis, Marketing, Negotiation, Financial Risk, Cash Management, Underwriting, Credit Cards, Cross Selling, Retail, Sales Operations, Selling, Banking, Construction Design
Education
Alfred State College - SUNY College of Technology
Civil Engineering / Architecture
American Express April 2004 - Present
Rider BTI July 1999 - March 2004
Skills
Team Building, Strategic Planning, Social Media, Event Planning, English, Sales Management, Team Leadership, B2B, Non-profits, Public Relations, Budgets, Coaching, Teamwork, Tourism, Event Management
Education
Algonquin College of Applied Arts and Technology 1997 — 1999
Travel and Toursim, Tourism and Travel
Capital One April 2010 - Present
Capital One August 2009 - April 2010
Capital One September 2007 - August 2009
Wells Fargo January 2007 - September 2007
Wells Fargo February 2005 - February 2007
Wells Fargo October 2003 - December 2003
U.S. Bank November 2002 - August 2003
Wells Fargo April 2002 - August 2002
American Express February 1999 - April 2002
Skills
Multitasker, Attention To Detail, Customer Satisfaction, Call Center, Customer Service, Problem Solving, Administration, Client Services
Education
American InterContinental University 2011 — 2013
Bachelors, Business Administration - Management, 3.7
American InterContinental University 2008 — 2010
Associates, Business Administration - Information Technology
American Express 1996 - Present
Bell Helicopter January 1990 - December 1995
Skills
Pega PRPC Certified..., SDLC, Agile Methodologies, Re-engineering, Requirements Analysis, Business Requirements, Enterprise Architecture, Scrum, Credit Cards, Project Portfolio..., Visio, Software Development, Business Process, Business Analysis, Requirements Gathering, Vendor Management, PMP, SOA, Mainframe, Solution Architecture, Analysis, Resource Management, Data Warehousing, Pega PRPC 6.2 Certified..., Pega PRPC, Pegasystems PRPC, Software Project..., Process Improvement
Education
Algonquin College of Applied Arts and Technology
Electrical and Electronics Engineering
John Abbott College
Truliant FCU October 2012 - Present
American Express September 2000 - July 2011
Skills
Customer Experience, Process Improvement, Call Center, Team Building, Customer Retention, Program Management, Training, Call Centers, Change Management, Recruiting, Vendor Management, Credit Cards, Leadership, Customer Service, Cross-functional Team..., Customer Satisfaction, Coaching, Strategic Planning, Business Analysis, Relationship Management, Outsourcing, Analytics, Project Management, Microsoft Word, Strategy, Negotiation, Management, PowerPoint, Performance Management, Workforce Management, Microsoft Office, CRM, Analysis, Payments, Employee Engagement, Financial Services, Customer Acquisition, Team Leadership, Public Speaking, Re-engineering, Outlook, Team Management, Credit, Business Process..., Operations Management, Microsoft Excel, Sales, Data Entry, Banking, Leadership Development
Education
American Academy of Dramatic Arts 1980 — 1981
acting
Connetquot High School
Connetquot High School
American Express March 2014 - Present
American Express Business Travel October 2005 - March 2014
American Express CCSG 1989 - 2005
Education
American InterContinental University 2015 — 2018
Bachelor’s Degree, Business Administration
American Express
Skills
Business Analysis, Risk Management, SDLC, Business Process..., Project Management, Product Management, Telecommunications, Cross-functional Team..., Leadership, Information Technology
Education
American InterContinental University 2012 — 2013
Master's Degree, Information Technology Project Management, 3.7 GPA
Nova Southeastern University 2010 — 2012
Bachelor's Degree, Business Administration and Management, General, 3.8 GPA
American Express July 2014 - Present
GCNA Properties 2005 - Present
American Express 2006 - July 2014
United Airlines February 1986 - June 2005
Skills
Customer Retention, Customer Satisfaction, Team Leadership, Leadership, Process Improvement, Coaching, Outlook, Employee Training, Microsoft Word, Training, Project Management, CompTIA A+ Certification
Education
University of Montana 1983 — 1985
Bachelor's degree, Psychology
American River College 1980 — 1983
Associate of Arts (AA), General Studies
Edmonds Community College 2001 — 2001
Comptia A+ Certification
American Express August 2005 - November 2014
Skills
Business Development, Sales Management, Account Management, Business Strategy, Marketing Strategy, Sales, Management, New Business Development, Leadership, Marketing, Negotiation
Education
American InterContinental University 2008 — 2010
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
AT&T July 2015 - Present
American Express March 1999 - August 2003
Education
Liberty University 2013 — 2015
American Public University
Fayetteville State University