American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
LeadingAge Virginia September 2011 - Present
Sydney Tyler Thomas 2009 - Present
VASSP 2008 - 2011
Targeted Marketing Solutions 2001 - 2010
American Express 1999 - 2001
Fannie Mae 1991 - 1997
Laventhol & Horwath 1985 - 1990
Skills
Editing, Blogging, Research, Proofreading, Creative Writing, Marketing, Event Planning, Management, Books, Copy Editing, Teaching, Non-fiction, Publishing, Content Strategy, Community Outreach, Training, Data Analysis, Market Research, Publications, Project Planning, Small Business, Technical Writing, Strategic Communications, Entrepreneurship, Analysis, Web Content, Published Author, Event Management, Editorial, Content Development, Content Management, Freelance Writing, Customer Service
Education
Georgia Institute of Technology 1980 — 1982
Masters, City Planning
The George Washington University 1977 — 1980
B.S., Urban & Regional Planning
Ursuline Academy 1973 — 1976
High School
American Express January 2012 - Present
Education
Georgia Perimeter College 2011 — 2014
TravelClick May 2015 - Present
American Express July 2013 - April 2015
Emory Healthcare November 2012 - May 2013
The Home Depot June 2012 - August 2012
Café Ambrosia April 2008 - August 2009
United States Marine Corps April 2004 - April 2008
Skills
Microsoft Office, Python, Minitab, JMP, Arena Simulation..., Xpress, SQL, MySQL, phpMyAdmin, Matlab, SAS programming, Statistics
Education
Georgia Institute of Technology
Bachelor's Degree, Industrial and Systems Engineering
Georgia Institute of Technology
Bachelor of Industrial and Systems Engineering
American Express November 2014 - Present
American Express March 2013 - May 2014
American Express September 2010 - March 2013
American Express January 2008 - September 2010
American Express March 2007 - January 2008
American Express August 2006 - March 2007
American Express August 2004 - August 2006
American Express August 2003 - August 2004
Skills
Series 7, Options Strategies, Day Trading, Call Centers, Credit Cards, Strategy, Financial Services, Analytics, Business Analysis, Leadership, Customer Experience, Relationship Management, Process Improvement, Outsourcing, Management, Business Process..., Business Transformation, Re-engineering, Building Relationships, Mobile Payments, Stock Market, Series 63
Education
Georgia State University - J. Mack Robinson College of Business 1986 — 1990
Bachelors, Management
Baker & Hostetler LLP April 2011 - Present
American Express May 2008 - August 2009
Education
New York Law School 2010 — 2010
Master of Laws, Financial Services, Anti Money Laundering (AML) concentration
New York Law School 2006 — 2009
Juris Doctor, Intellectual Property Law concentration
Georgia Institute of Technology 1996 — 2001
Bachelor of Science, General Engineering/Building Construction Technology
RTA - Ron Turley Associates November 2012 - Present
Steinel June 2008 - June 2012
Steinel March 2001 - June 2008
Bosch July 1998 - March 2001
American Express 1993 - 1998
Looking Ahead Rehab and Construction 1991 - 1996
Arizona Public Service 1984 - 1990
Skills
Sales Operations, New Business Development, Management, Strategic Planning, Contract Negotiation, Sales Management, Product Development, Forecasting, Business Planning, Team Building, Training, Leadership, Trade Shows, Budgets, Direct Sales, Key Account Management, B2B, Territory Account..., Personal Development, Market Planning, Start-ups, Competitive Analysis, Sales, Business Development, Team Leadership, Account Management, Customer Service, SAP
Education
Glendale Community College
Associate of Arts (AA), Business Administration, General Studies
PMP - Project Management Institue
Phoenix College
Business Administration and Management, General
Amos Alonzo Stagg High School
Apple March 2015 - Present
Apple March 2014 - Present
Alorica 2006 - 2012
Carrabba's Italian Grill 2004 - 2005
Florida Relay Service August 1998 - March 2000
American Express February 1989 - July 1998
Skills
Final Cut Pro, Facebook, Film Production, Customer Satisfaction, VoIP protocols SIP, Apple Certified, Tech-savvy, Technical Support, Communicative Skills, Time Management, OS X, Help Desk Support, Customer Service, Troubleshooting, Management, Outlook, Windows, Call Centers, Software Documentation, Social Media, Public Speaking, Social Networking
Education
Georgia State University 2008 — 2011
Cinematography and Film/Video Production
Sono Bello August 2015 - Present
Rural/Metro Corporation May 2015 - August 2015
TriWest Healthcare Alliance October 2014 - May 2015
Modis April 2014 - October 2014
Arizona Game and Fish Department May 2014 - June 2014
Redflex Traffic Systems October 2009 - May 2014
Blue Cross Blue Shield of Arizona October 2009 - October 2010
Amazon.com September 2008 - May 2009
Catholic Healthcare West April 2006 - August 2007
American Express April 2003 - April 2007
Skills
Active Directory, Antivirus, BMC Remedy, Cisco Technologies, Citrix, Clonezilla, Data Center, Databases, Computer Hardware, Disaster Recovery, DNS, Firewalls, Hardware, Help Desk Support, ITIL, IBM BigFix, IIS, IT Management, IT Operations, Process Improvement, Networking, Operating Systems, Network Administration, Integration, LAN-WAN, LENOVO, Network Security, Microsoft SQL Server, Microsoft Exchange, RBAC, Servers, Software Documentation, SharePoint, Software Installation, System Administration, System Deployment, Security, TCP/IP, Testing, Troubleshooting, Technical Support, Virtualization, VPN, Windows, Windows Server, Microsoft Office, VMware, ADFS 2.0, Windows XP
Education
Estrella Mountain Community College 2009 — 2011
Associates, Microsoft Network Engineering
Glendale Community College 1998 — 2004
Associates, Computer Science
Rio Salado Community College 1998 — 2001
Computer Science
American Express October 2013 - February 2014
JPMorgan Chase August 2012 - September 2013
JPMorgan Chase October 2011 - August 2012
JPMorgan Chase November 2010 - September 2011
Skills
Mortgage Banking, Quality Assurance Review, Problem Solving, Analysis, Coaching, Document Review, Processing, Mentoring, Research, Time Management, Troubleshooting, Process Improvement, Data Analysis, Loans, Quality Assurance, Technical Writing, Customer Service, Performance Management, Access, Risk Management, Call Centers, Training, Management, Bank Secrecy Act, FHA, FCRA, FDCPA, FNMA, FHLMC, GSE, REO, Credit, Loss Mitigation, Credit Cards, Consumer Lending, Pivot Tables, Lotus Notes, Financial Services, Relationship Management
Education
Glendale Community College 2007 — 2009
Japanese Language and Literature
Deer Valley High School 2003 — 2007
Diploma, General Studies
B.S.P INSTALLATION January 2013 - Present
Pottery Barn September 2007 - August 2014
Abercrombie & Fitch February 2003 - March 2005
American Express April 2003 - 2003
Skills
Stock Management, Telephone Interviewing, Import/Export Operations, UPS Shipping, Legal Expense Associate, Inventory Control, New Store Openings, Management, Store Operations, Inventory Analysis, Distribution Center..., Warehouse Management, Customer Service, Furniture, Customer Satisfaction, Time Management
Education
Gulf Coast State College 2010 — 2012
Associate of Arts (A.A.), Political Science and Government
Georgia State University
CDI contractor for IBM on the Centurylink Account September 2012 - September 2015
CDI Contractor for IBM on the Disney Account August 2010 - September 2012
IBM May 2002 - May 2009
american express January 1990 - May 2002
IBM Global Services May 1990 - June 1990
Skills
Project Management Lead, Integration, Outsourcing, Change Management, Program Management, Vendor Management, Team Leadership, Team Building, Project Management, Business Analysis, Business Strategy, Cross-functional Team..., Process Improvement, Strategic Planning, Management Consulting, Project Planning, Negotiation, Team Management, Leadership, Coaching, Project Delivery, ITIL, Business Process..., Project Portfolio..., IT Strategy, Software Project..., Training, PMP, IT Service Management, SDLC, MS Project, Management, PMO, IT Management, Business Process, Requirements Analysis, Enterprise Architecture, Budgets, Solution Architecture, Resource Management, Visio, Service Delivery, CRM, Business Intelligence, Requirements Gathering, Governance, Global Delivery, Agile Project Management, Business Transformation, IT Outsourcing
Education
Coach Training Alliance 2009 — 2009
Glendale Community College 1988 — 1995
Business Management with emphasis on computer usage
Southwest Academy 1975 — 1976
American Express August 2014 - Present
Paradise Valley Community College 2005 - Present
Macerich November 2011 - August 2014
Fitness 1 Training LLC March 2011 - December 2011
Honeywell Process Solutions May 2011 - November 2011
ST Microelectronics 1997 - May 2011
Boojum Tree 2005 - December 2010
Skills
Highly motivated..., Organized Multi-tasker, Educational Leadership, Team Leadership, Social Skills, Instructor Certified, Management, Time Management, Leadership, Cross-functional Team..., Coaching, Design of Experiments, Project Coordination, Customer Service, System Administration, Training, Fundraising, Quality Assurance, Troubleshooting, Leadership Development, Reliability, Manufacturing, Teaching, SPC, Program Management, Teamwork, Quality Management, Team Building, Public Speaking, Event Planning
Education
Glendale Community College
Working Solutions January 2014 - Present
West At Home December 2007 - Present
Synth-Tec October 2005 - May 2013
American Express February 1997 - June 2000
Skills
Customer Service, Management, Training, Leadership, Sales, Customer Satisfaction, Team Leadership, Microsoft Word
Education
Georgia State University 1992 — 1994
American Express April 2015 - Present
Naicon Group Inc. July 2014 - April 2015
Naicon Group Inc. January 2014 - April 2015
Business World International January 2013 - December 2013
SOTI Inc. May 2012 - October 2012
IBM Canada Ltd. July 2010 - March 2012
LoyaltyOne November 2008 - November 2009
Infotems Inc. May 2007 - October 2008
Quizno's Subs February 2003 - April 2007
Skills
Sales, Customer Satisfaction, Sales Operations, Solution Selling, Account Management, Team Leadership, New Business Development, Sales Management, Project Management, Sales Process, Direct Sales, Analytics, IT Solutions, Software, Hardware, Business Continuity, Disaster Recovery, Risk Management, ERP Software, Mobile Device Management, Business Intelligence, Cloud Computing, Business Development, B2B, Outstanding..., Lead Generation, Cold Calling, Professional Services, Time Management, Multilingual..., Customer Service, CRM, Enterprise Software, SaaS, Salesforce.com, Project Planning, Networking, Channel Partners, Sales Enablement, Demand Generation, Selling, Pre-sales, Strategic Partnerships, Software Industry, Go-to-market Strategy, Mobile Devices, Managed Services, Partner Management, Cross-functional Team..., Product Marketing
Education
Georgian College 2000 — 2002
Computer Programming/Analyst
John Fraser
Pakistan School Muscat
Fresenius Medical Care April 2003 - October 2008
American Express March 1998 - June 2001
Skills
Hair Cutting, Microsoft Office, Medical Terminology, Medical Transcription, Lease/Contract..., Certificate of..., STARS database system, Internet Research, Business Writing
Education
Gibbs College-Boston 2001 — 2003
Associate of Applied Sciences (AAS), Medical Office Assistant/Specialist
Secure Payments Company, LLC June 2010 - Present
American Express March 2007 - April 2011
Cintas March 2003 - March 2007
Skills
Credit Cards, Sales, Solution Selling, Payment Card Processing, New Business Development, Financial Services, B2B, Payments, Business Planning, Mobile Payments, Executive Management, Merchant Services, Electronic Payments, Strategic Partnerships, E-commerce, Customer Acquisition, Sales Process, Salesforce.com, Cold Calling, Lead Generation, Credit, Payment Gateways, Business Development, Sales Presentations, Debit Cards, Payment Systems, CRM, Banking, Gift Cards, Competitive Analysis, Building Relationships, Cards, E-payments, Sales Management, Acquiring, Risk Management, Business Analysis, POS, Selling Skills, Contract Negotiation, Leadership, Mobile Devices, Recruiting, Loans, Relationship Management, Direct Sales, Access, Selling, Management, Strategic Planning
Education
Georgia State University
American Express June 2015 - Present
Skills
Customer Acquisition, Digital Marketing, B2B Marketing, Analytics, Segmentation, Marketing Strategy, Customer Experience, Omniture, Credit Cards, Competitive Analysis, Email Marketing, Digital Strategy, Paid Search Campaigns, Campaign Management
Education
Georgia State University - J. Mack Robinson College of Business
Marketing
Credit Suisse February 2015 - Present
Tyco Integrated Security May 2013 - November 2014
Tyco Integrated Security July 2010 - May 2013
Tyco Integrated Security May 2004 - July 2010
OCWEN Financial Corporation February 2000 - May 2004
American Express April 1989 - June 1995
Skills
Operational Excellence, Six Sigma, Management, Cross-functional Team..., DMAIC, Process Improvement, Operations Management, Lean Manufacturing, Strategic Sourcing, Continuous Improvement, Procurement, Manufacturing, Business Process..., Change Management, Quality Management, Value Stream Mapping, Business Process, Project Management, Supply Chain Management, 5S, Purchasing, Black Belt, Supply Chain, Process Engineering, Supply Management, P&L Management, Leadership, Program Management, Kaizen, Integration, Team Building, Vendor Management, Business Transformation, Forecasting, Team Leadership, Quality Assurance, Product Development, Strategy
Education
Georgia Institute of Technology
Bachelor of Science (B.S.), Industrial Engineering, 3.6
The University of Connecticut
MBA, Finance, 3.9
American Express May 2015 - Present
Priority Payment Systems May 2015 - Present
Kidz Tennis & Golf July 2014 - May 2015
Georgia State University June 2013 - May 2015
Georgia Institute of Technology June 2013 - August 2013
Abercrombie & Fitch October 2012 - January 2013
University of Georgia May 2012 - August 2012
University of Georgia October 2011 - May 2012
Milford Chase Marlins May 2010 - July 2011
East Cobb Pediatrics and Adolescent Medicine August 2009 - May 2010
Skills
Technology, Apple OS, Windows 7, Windows Vista, Microsoft Office, Modeling, Fashion, Computer Repair, Maintenance & Repair, Electronics, Electronics Repair, Medical Education, Social Media, Computers, Customer Service, Sports Coaching, Public Safety, Public Relations, Accounting, Mathematics, Academic Tutoring, Laboratory, Cellular Communications
Education
The University of Georgia 2010 — 2014
Bachelor of Science (BS), Biological and Biomedical Sciences
Georgia State University 2013 — 2015
Bachelor of Business Administration (BBA), Business/Managerial Economics
American Express August 2011 - Present
AMERICAN EXPRESS LEARNING NETWORK June 2008 - August 2011
American Express June 2006 - August 2011
American Express January 2007 - January 2008
American Express April 2002 - April 2003
Qwest Communications June 1995 - October 2002
Skills
Information Mapping, Captivate, Technical Writing, Visio, Business Analysis, SnagIt, Instructional Design, E-Learning, Hands-on Training, Instructor-led Training, Software Documentation, Process Improvement, Lotus Notes, Project Management, Data Analysis, Learning Management..., MS Project, Knowledge Management, Change Management, Information Design
Education
Glendale Community College 2007 — 2010
Bachelors, Business Management
Verizon Telematics, Inc. March 2014 - Present
First Data Corporation 2009 - September 2014
American Express January 2007 - February 2009
T-mobile July 2006 - September 2007
World Leadership Group June 2005 - July 2006
CB RICHARD ELLIS August 2003 - June 2005
Skills
Project Management, Implementation..., SDLC, Business Analysis, Vendor Management, Software Project..., PMP, Visio, Requirements Analysis, Program Management, Requirements Gathering, Project Delivery, Business Requirements, Business Process, Payments, IT Strategy, Resource Management, Project Portfolio..., Business Process..., Agile Methodologies, Agile Project Management, PMO, Process Improvement, Integration, Business Intelligence, Waterfall, Testing, Product Management, Analysis
Education
Kennesaw State University - Michael J. Coles College of Business 2007 — 2009
MBA, International Business
Kennesaw State University 2004 — 2006
Master, Information System
Georgia State University - J. Mack Robinson College of Business 1999 — 2003
CIS, Computer information system
MediaCom April 2013 - Present
Far From Kansas February 2013 - Present
American Express January 2012 - Present
University of Georgia August 2008 - May 2011
Flagship Consulting May 2009 - August 2009
LARK Associates May 2008 - August 2008
Skills
Digital Marketing, Google Analytics, Nielsen AdRelevance, Process Efficiency, System Testing, Reporting & Analysis, Budget Forecasts, MS Excel Pivot Tables, Financial Forecasting, Microsoft Office, Java, Windows, System Design, Computer Building, Operating Systems, Progress Monitoring, Digital Strategy, Marketing, Omniture, PPC
Education
The University of Georgia 2008 — 2011
BS, Industrial Organization Psychology, 3.5
The University of Georgia 2008 — 2011
Minor, Business Administration and Management, General, 3.6
Georgia Southern University - College of Business Administration 2005 — 2008
Polytron December 2011 - Present
BCD Travel March 1993 - December 2008
American Express 1991 - 1993
BioLab, Inc. 1988 - 1990
Skills
Corporate Communications, Websites, Newsletter Writing, Corporate Events, Crisis Communications, Development of Training..., Internal Communications, Executive Communications, White Papers, Position Papers, Social Media Marketing, Sales Support, Newsletters, Communication Training, Event Management, Fundraising, Training, Marketing
Education
Georgia Perimeter College
Wells Fargo October 2013 - Present
American Express June 2010 - 2012
American Express January 2008 - June 2010
American Express 2004 - 2008
American Express 2002 - 2004
American Express 2000 - 2002
Skills
Re-engineering, Process Improvement, Credit Cards, Financial Services, Business Analysis, Strategy, Program Management, Business Process, PMP, Cross-functional Team..., Six Sigma, Analysis, Leadership, Change Management
Education
Glendale Community College 1989 — 1991
Southern California Edison March 2010 - January 2015
Wal-Mart January 2008 - January 2009
San Manuel Band of Mission Indians April 2007 - August 2007
American Express February 2007 - April 2007
HSBC August 1998 - November 2006
Transcontinental February 1990 - December 1994
Whirlpool Corporation July 1987 - October 1989
CIBC March 1978 - June 1987
Skills
Visio, COBOL, SDLC, Requirements Gathering, DB2, JCL, CICS, VSAM, Requirements Analysis, Mainframe, Software Development, Business Process..., IMS DB/DC, SQL, Systems Analysis, Fileaid, Integration, Unix, Quality Center, Business Process, HP Extream
Education
Saint Leo University 2000 — 2004
BS, Computer Information Systems
Georgian College 1996 — 1998
Diploma, Microcomputer Software Management
Turnkey Solutions, LLC July 2009 - Present
Alliance Data 2000 - 2008
Equifax Information Services Center September 1998 - April 2000
American Express September 1994 - September 1998
American Express Business Travel 1994 - 1996
Skills
Process Improvement, Team Building, Program Management, Leadership, Call Center, Training, Management, Customer Satisfaction, Coaching, Sales Management, Outsourcing, Recruiting, CRM, Vendor Management, Solution Selling, Business Analysis, Hiring, Call Centers, Budgets, Customer Experience, Change Management, Business Process..., Analysis, Contact Centers, Sales, Customer Service, Project Management, Data Analysis, Strategic Planning, Forecasting, Organizational..., Workforce Management, Performance Management, Customer Retention, Cross-functional Team..., Operations Management
Education
Georgia State University
Management
High School
ASM Sports July 2015 - Present
ASM Sports July 2014 - Present
Teach For America July 2011 - May 2013
American Express June 2012 - July 2012
Verizon June 2010 - August 2010
Verizon June 2009 - August 2009
Verizon June 2008 - August 2008
Skills
Public Speaking, Leadership, Management, Event Planning
Education
Georgia State University 2013 — 2015
Master of Science (M.S.), Sport Administration
Morehouse College 2007 — 2011
Bachelor of Arts (B.A.), Business Administration - Marketing
The New York Times January 2015 - Present
OppenheimerFunds 2010 - 2014
American Express 2007 - 2010
American Express 2004 - 2007
American Express 2003 - 2004
American Express 1998 - 2002
Skills
Vendor Management, Business Process..., Program Management, P&L Accountability, Direct Marketing, Cross-functional Team..., Leadership, Database Marketing, Segmentation, Analytics, Financial Services, Relationship Management, Strategy, Multi-channel Marketing, Customer Acquisition, Strategic Partnerships, CRM, Modeling, Data-driven Marketing, Marketing Strategy, Audience Analysis, Audience Segmentation, Customer Experience, Strategic Planning, Credit Cards, Campaign Management, Marketing, Business Process, Analysis, B2B, Change Management, Thought Leadership, Mentoring, Integration, Management
Education
Hofstra University
MBA, Finance
Georgia Institute of Technology
Bachelor, Electrical Engineering
Arizona Department of Economic Security June 2014 - Present
Trustmark Companies July 2013 - October 2013
Lincoln Financial Group January 2012 - May 2013
Arizona Department of Economic Security May 2011 - January 2012
Manpower/IBM January 2010 - December 2010
Vangent - US Census February 2010 - June 2010
American Express January 2001 - July 2009
American Express July 1998 - January 2001
Ajilon July 1997 - July 1998
Bank Of America January 1983 - January 1997
Skills
xPression Design 4.0, Test Cases, Test Planning, Manual Testing, System Testing, xDesign, xAdmin, XML, HTML, Print, Printers, Requirements Analysis, Requirements Gathering, Regulatory Requirements, Usability Testing, Database Design, DLS, TSO, JCL, Compuset, Microsoft Word, Microsoft Excel, Access, Lotus Notes, SharePoint, Bugzilla, VSAM, Ingenium, AS400 system, Citrix, Dreamweaver, Help Desk Support, Quality Center, Project Management, Business Analysis, COBOL, DB2, A+ Trained, Planview, Changeman, SPF, Mainframe, Mainframe Testing, Outlook, Software Documentation, Unix, Program Management, Visio, Testing, Training
Education
Arizona State University 1972 — 1973
Consideration for a Bachelors Degree, General Business
Rio Salado Community College
Phoenix College 1975 — 1975
General Studies
Glendale Community College 1973 — 1973
General Studies
George Washington University
American Express May 2010 - Present
AT&T April 2009 - May 2010
Big Cheese and Pub January 1997 - June 2008
Bank of America January 2006 - January 2008
Skills
Credit Cards, Relationship Management, Financial Services, Banking, Payments, Credit, Portfolio Management, Account Management, Business Analysis, Financial Analysis, Customer Acquisition, Electronic Payments, Business Strategy, Call Center, Call Centers, Customer Service, Customer Satisfaction, Management, Sales
Education
Gibbs College 2005 — 2006
Associate of Science (A.S.), Business Administration and Management, General
Gibbs College 2003 — 2005
Associate of Science, Business Administration
Eide Bailly LLP March 2015 - Present
American Express August 2013 - March 2015
Henry & Horne, LLP August 2012 - August 2013
J.H. Cohn LLP October 2009 - August 2012
Investors Savings Bank August 2007 - October 2009
Skills
Accounting, Financial Reporting, Internal Controls, US GAAP, Auditing, GAAP, Financial Accounting, Financial Statements, External Audit, Finance, Financial Analysis, General Ledger, Revenue Recognition, Sarbanes-Oxley Act, Tax Preparation, CPA
Education
Georgian Court University 2007 — 2009
Bachelor's degree, Accounting
Ramapo College of New Jersey 2005 — 2007
N/A, Accounting
Wells Fargo June 1999 - Present
TIAA-CREF January 2010 - June 2010
Nalle Clinic January 1997 - June 1999
American Express January 1993 - January 1997
Skills
PMP, Six Sigma, Spanish, Process Improvement, Management, Program Management, Vendor Management, Business Analysis, Risk Management, Project Management, SDLC, Analysis, Leadership, Finance, Financial Analysis, Project Portfolio..., Call Centers, PMO
Education
Georgia Institute of Technology
Certificate, Six Sigma Green and Black Belt Certification
Project Management Institute
Certificate, PMP Certification
The George Washington University
Master Certificate in Project Management
University of Miami
Master of Science - Industrial Engineering, Concentration in Quality Management and Process Improvement
University of Miami - School of Business
BA, International Finance and Marketing
Razorfish Technology Platforms June 2015 - Present
Aviall, A Boeing Company July 2014 - June 2015
IntercontinentalExchange, Inc. July 2009 - September 2013
American Express December 2005 - March 2009
Hewitt Associates July 2002 - December 2005
Airgas December 2001 - May 2002
UPS e-Logistics Group June 2000 - November 2001
Inhealth Record Systems October 1999 - June 2000
Skills
SDLC, Requirements Analysis, Testing, Quality Assurance, Test Planning, Quality Center, User Acceptance Testing, Software Quality..., Software Documentation, Regression Testing, Test Automation, Integration, Test Cases, QTP, Manual Testing, System Testing, SQL, Bug Tracking, Release Management, Ad Hoc Reporting, Reporting & Analysis, Agile & Waterfall..., Scrum, Oracle, Toad 9.0, Basics of Unix, WinSCP, Troubleshooting, Project Coordination, Team Leadership, Business Analysis, Agile Methodologies
Education
Georgia Southern University 1994 — 1999
BA, Computer Information Systems
American Express October 2012 - Present
Northside Primitive Baptist Church January 2009 - Present
American Express September 2010 - October 2012
American Express March 2006 - September 2010
TRX July 2002 - March 2006
Siemens October 1999 - July 2002
Siemens July 1997 - September 1999
Skills
Business Analysis, Project Management, Business Process..., Data Analysis, Quality Auditing, Interfaces, SDLC, Process Improvement, Visio, Program Management, Requirements Analysis, Change Management, Vendor Management, Business Process..., Agile Methodologies, Business Requirements, Management, Enterprise Architecture
Education
Georgia State University 2001 — 2004
MBA
Georgia State University 1993 — 1997
BIS
CA Technologies May 2013 - Present
CA Technologies, Inc. April 2010 - May 2013
BP 2009 - 2010
CA 2007 - 2010
CA, Inc (formerly Niku) 2007 - 2010
American Express 2007 - 2008
Perceptive Software 2004 - 2007
Vision Computers, Inc. January 1996 - 2004
Skills
Software, CA Clarity, SDLC, Business Process..., Servers, Hardware, Project Management, IT Management, Business Process, Project Portfolio..., Software Documentation, SaaS, Enterprise Software, Management, Program Management, IT Service Management, Cloud Computing, Professional Services, Requirements Analysis, Software Project..., Software Implementation, Clarity, Testing, PMP, Pre-sales, Solution Architecture, Enterprise Architecture, PMO, Resource Management, Business Intelligence, IT Strategy, Agile Project Management, ITIL, Requirements Gathering, Agile Methodologies, Business Analysis, Vendor Management, Software Development, SharePoint, Business Process..., Governance, Project Planning
Education
University of Central Florida 1992 — 1996
Georgia State University - J. Mack Robinson College of Business
BS, Managerial Sciences
Legendary Health Systems, LLC October 2013 - Present
Legendary Health Systems, LLC September 2012 - October 2013
John C. Lincoln Health Network December 2011 - September 2012
Dell Services July 2011 - December 2011
Legendary Health Systems, LLC June 2010 - November 2011
Dell Perot Systems October 2009 - July 2010
Perot Systems August 2008 - December 2009
Perot Systems July 2006 - August 2008
Mayo Clinic February 2002 - July 2006
American Express August 2000 - February 2002
Skills
Active Directory, Citrix, Management, Servers, Disaster Recovery, Infrastructure, Virtualization, Citrix Metaframe, Windows Server, Windows, SDLC, Leadership, ITIL, Integration, Troubleshooting, HIPAA, Software Documentation, Healthcare Information..., Visio, IT Strategy, Unix, Scripting, Analysis, Strategy, XP, VBScript, Epic Systems, Microsoft Technologies, Architecture, EHR, Data Center, Hardware, Access, Enterprise Software, Networking, EMR, Project Planning, Healthcare, Group Policy
Education
Kaplan University 2009 — 2010
Bachelor of Science in Business Administration, Management of Information Systems
Glendale Community College 1998 — 1999
Information Technology
Keller Williams Check Realty September 2015 - Present
Stephanie Woods Team at West Usa Realty Of Prescott May 2015 - September 2015
Keller Williams Check Realty August 2012 - May 2015
Spence Cassidy & Associates, LLC September 2011 - April 2012
FUTURITY FIRST Insurance Group April 2008 - September 2011
Bankers Life and Casualty June 2004 - May 2008
Brighten Communications November 2002 - June 2004
American Express February 2000 - December 2002
Merchants Information Solutions September 1997 - December 1999
Knight Transportation 1994 - 1996
Skills
Insurance, Training, Office Management, Customer Service, Time Management, Leadership, Life Insurance, Long-term Care, Data Entry, Employee Benefits, Office Administration, Team Building, Marketing, Term Life Insurance, Fixed Annuities, Human Resources, Management, Administrative..., Underwriting, Strategic Financial..., New Business Development, Recruiting, Executive Management, Telephone Skills, Accounts Receivable, Negotiation, Operations Management, Health Insurance, Microsoft Office, Account Management, Data Management, Dispatching, Credit, Compliance, Claim, 10 Key, Administrative Work, 10-key, 60WPM+, General Administration, Administrative Support, Reception, Claims, Operations, Detail Orientation, Attention To Detail, Administration, Life and Health Licensed, Real Estate, Multiple Listing Service
Education
Rio Salado College 2001 — 2001
Card Member Services, 3.0
Glendale Community College 1994 — 1995
Software
Alhambra High School 1986 — 1990
Art
EY July 2012 - Present
Blue Cross Blue Shield of Michigan May 2011 - August 2011
American Express March 2011 - April 2011
The Dempsey Companies May 2009 - May 2010
Georgia State University August 2007 - May 2009
Raymond James Financial Inc. January 2008 - May 2008
Education
University of Michigan - Stephen M. Ross School of Business 2010 — 2012
MBA, Strategy and FInance
Georgia State University - J. Mack Robinson College of Business 2006 — 2009
BBA, Finance, Risk Management and Insurance
Caucasus University - Caucasus School of Business 2004 — 2006
BBA, Finance
American Express July 2015 - Present
Navigant February 2015 - July 2015
Navigant September 2014 - February 2015
DIA Associates, LLC. September 2013 - September 2014
S.I.K. Center Kitesurfing School May 2008 - September 2010
Skills
SAS, R, SQL, Data Analysis, Data-driven Decision..., Predictive Analytics, Data-driven Marketing, Customer Segmentation..., Cluster Analysis, Big Data, Basel II, Basel III, Stress Testing, Sybase, Teradata SQL, Sales, Business Strategy, PowerPoint, Trading, Financial Modeling, Options, Financial Analysis, Trading Systems, Strategy
Education
Georgia Institute of Technology 2015 — 2017
Master’s Degree, Computer Science Candidate
Pace University 2009 — 2013
BS, Mathematics and Economics Double Major, 3.7
London School of Economics and Political Science 2011 — 2012
General Course, Mathematics and Economics
Rollins, Inc. January 2013 - Present
Central Payment June 2012 - February 2013
The Intersect Group July 2012 - January 2013
American Express June 2011 - February 2012
PGi November 2008 - May 2011
American Honda Finance Corporation June 2007 - November 2008
ER Solutions, Inc. February 2003 - November 2006
Smith Barney of Citigroup May 2003 - July 2005
GE Power Systems February 2002 - April 2003
Skills
Salesforce.com, Account Management, Sales, Microsoft Office, Customer Service, Microsoft Excel, PeopleSoft, Process Improvement, Team Leadership, Sales Management, Business Development, Contract Negotiation, Accounting, Access, Financial Analysis, Cold Calling, Credit, Strategic Planning, New Business Development, Outlook, Marketing, Finance, Invoicing, Management, Call Centers, Microsoft Word, Training, Coaching, Financial Services, Customer Satisfaction, Team Building, Business Analysis, Program Management, Operations Management, Vendor Management, Sales Operations, Recruiting, Analysis, Key Account Mangement, Human Resources, Leadership, Inventory Management, Software Documentation, Budgets, Social Media, Accounts Receivable, Forecasting, Time Management, E-commerce, Negotiation
Education
Georgia Institute of Technology 1997 — 2001
BS, Business
Georgia Institute of Technology 1997 — 2001
BS, Business Administration and Management, General
GFI Group Inc. April 2000 - Present
American Express June 1998 - April 2000
KPMG Peat Marwick July 1996 - May 1998
Valuation Counselors 1992 - 1996
Skills
Mergers, Valuation, Corporate Development, Financial Planning &..., Financial Modeling, Strategic Financial..., Acquistions, Mergers & Acquisitions, IPO, Finance, Financial Analysis, Derivatives, Capital Markets, SEC filings, Hedge Funds, Investments, Analysis, Private Equity, Investment Banking, Securities, Fixed Income, Corporate Finance, Bloomberg, Financial Planning
Education
New York University - Leonard N. Stern School of Business 1996 — 2001
Master of Business Administration (M.B.A.), Finance, General
Gettysburg College 1986 — 1989
BA, Management
Pennsbury High School 1982 — 1985
High School Diploma
American Express June 2015 - Present
Realty ONE Group April 2015 - Present
Silverleaf Club January 2013 - July 2014
Humble Pie Pizza July 2012 - April 2013
Chipotle Mexican Grill October 2008 - September 2011
Skills
Customer Service, PowerPoint, Microsoft Word, Childcare, Food & Beverage, Analytical Skills
Education
Arizona School of Real Estate and Business 2014 — 2015
Pre-license and continuing education
Northern Arizona University 2012 — 2013
Bachelor's Degree, Business Administration and Management, General
Glendale Community College 2009 — 2010
Associate's Degree, .Business/General Studies
Polaris FT February 2014 - July 2014
Barclays September 2013 - February 2014
Infosys March 2004 - February 2014
American Express November 2011 - July 2013
American Express May 2011 - November 2011
American Express January 2009 - May 2011
American Express July 2006 - January 2009
American Express March 2004 - July 2006
Tata Teleservices Ltd November 2003 - March 2004
Larsen & Toubro Limited July 2002 - March 2003
Education
Georgia Institute of Technology 2014 — 2016
Master's Degree
University of Mumbai 1999 — 2003
Bachelor of Engineering (B.E.)
High Speed Interconnects February 2014 - Present
High Speed Interconnects January 2014 - February 2014
Cox Communications May 2013 - November 2013
American Express April 2007 - March 2009
Law Office of Larry A. Zier, P.C. February 2006 - April 2006
Advanced Applied Adhesives August 2005 - September 2005
CardioDynamics May 2001 - September 2001
Skills
Merchant Services, Customer Satisfaction, Process Improvement, Microsoft Word, Organization, Research, Medical Terminology, Social Media, Training, Leadership, Time Management, Team Leadership, Team Building, Account Management, Sales, Sales Operations, Customer Service, Microsoft Office, Sales Management, Strategic Planning, Project Management, Manufacturing, Negotiation
Education
Grand Canyon University 2013 — 2016
Business Administration
Rio Salado Community College 2010 — 2011
Glendale Community College 2007 — 2009
American Express July 2014 - Present
MiamiLex September 2013 - March 2014
Judge A. Jay Cristol Bankruptcy Pro Bono Assistance Clinic August 2012 - May 2013
Trustee Nancy Herkert July 2011 - August 2011
U.S. Bankruptcy Court, Southern District of Florida May 2011 - July 2011
Prommis Solutions, LLC July 2008 - May 2010
Skills
Legal Compliance, Chapter 13 Bankruptcy, Bankruptcy, Public Speaking, Legal Research, Legal Writing, Westlaw, Community Outreach, Microsoft Office, Research, PowerPoint, Social Media, Microsoft Excel, Editing, Customer Service, Microsoft Word, Event Planning
Education
University of Miami School of Law 2010 — 2013
Doctor of Law (J.D.)
Georgia State University 2005 — 2008
Bachelor of Science, Psychology
Enterprise Holdings April 2015 - Present
Enterprise Rent-A-Car September 2011 - April 2015
American Express February 2011 - September 2011
Delta Hotels & Resorts May 2006 - February 2011
Skills
Business, Business Strategy, Customer Service, Customer Experience, Customer Satisfaction, Accounts Receivable, Cost Accounting, Dispute Resolution, Sales, Sales Management, Employee Training, Employee Engagement, Development Of Employees, Profit Maximization, Hiring, Teamwork, Time Management, Customer Retention, Team Building, Training, Account Management, Team Leadership, Profit, Microsoft Word, Leadership, Marketing
Education
Georgian College 2015 — 2015
Automotive Law and Ethics, Automotive Law and Ethics
Georgian College 2006 — 2009
Bachelor of Business Administration (BBA), Hotel/Motel Administration/Management
EY February 2015 - Present
EY November 2011 - Present
American Express October 2010 - November 2011
Coca-Cola Enterprises June 2006 - October 2010
Skills
Internal Communications, Strategic Communications, Media Relations, Marketing Communications, Press Releases, Crisis Communications, Public Relations, Strategy, Social Media, Newsletters, Employee Engagement, Corporate Communications, Publicity, Leadership, Reputation Management, Event Planning, Blogging, Event Management, Social Media Marketing, Editing, Thought Leadership, Public Affairs, Integrated Marketing, Messaging, Communication Training, Public Speaking, Writing, Employee Communications, Content Strategy, Social Media Measurement, Corporate Social..., Digital Strategy, Community Development, Content Management, Communications Planning, Corporate Branding, Brand Awareness, Web Content Management, Brand Management, Speech Writing, Content Development, Copywriting, Copy Editing, Budgets, Content Marketing, Video Production, Resume Writing, Yammer, Enterprise Social..., SharePoint
Education
Georgia State University
Bachelor of Business Administration, Managerial Sciences
Avon March 2015 - Present
American Express January 2012 - March 2014
AIG January 2011 - January 2012
KPMG June 2008 - January 2011
Education
Georgia Institute of Technology 2007 — 2008
Master's, Quantitative and Computational Finance
Georgia Institute of Technology 2003 — 2007
Bachelor's Degree, Chemical and Biomolecular Engineering
Edmentum May 2011 - Present
Verizon Wireless July 2008 - April 2012
Solid Source Realty May 2007 - July 2008
Sprint Nextel December 2001 - November 2005
American Express January 2001 - September 2001
Realestate.com January 1999 - March 2001
Airtouch Paging January 1991 - February 1998
Skills
Outside Sales, Direct Sales, Customer Retention, New Business Development, B2B, Account Management, Marketing Strategy, CRM, Channel, Strategic Partnerships, Business Development, Call Center, Education Software, Sales Operations, Customer Service, Sales, Product Marketing, Management, Sales Process, Marketing, Cold Calling, Residential Homes, Selling, Coaching, Qualifying Prospects, 4G, Temporary Staffing, Sales Management, Investors, Solution Selling, Training, Wireless, Contract Negotiation, Telecommunications, Sales Presentations, Deal Closure, Quotas, Real Estate, Lead Generation, Selling Skills, Negotiation, Mobile Technology, Customer Satisfaction, Project Management, Sales Force Development, Channel Partners, SaaS, Managed Services, Mobile Devices, Strategy
Education
Georgia State University
Wells Fargo August 2013 - Present
Wells Fargo January 2010 - July 2013
Wachovia, A Wells Fargo Company January 2007 - January 2010
World Savings December 2005 - January 2007
American Express October 2003 - December 2005
Multiple Choice Mortgage May 2003 - October 2003
Spectrum Financial Group March 2003 - May 2003
World Savings July 1998 - March 2003
Skills
Mortgage Lending, Recruiting, Applicant Tracking..., Banking, Talent Acquisition, Branch Management, Sales, HR Consulting, Employment Law, Cold Calling Experience, Interviews, Leadership, Lead Generation, Sourcing, Job Coaching, Resume Writing, Employee Benefits, HR Policies, Diversity & Inclusion, Hiring, College Recruiting, Management, Human Resources, HRIS, Cold Calling, PeopleSoft, Coaching, Onboarding, Financial Services, Employee Relations, Training
Education
Glendale Community College 1989 — 1991
Comcast Cable June 2011 - Present
Red Ventures September 2009 - December 2010
AT&T September 2007 - December 2010
Earthlink December 2005 - September 2007
American Express January 1998 - May 2005
Skills
Call Center, Process Improvement, Forecasting, Team Building, Customer Relations, Resource Management, Strategic Planning, Sales Management, Sales Operations, Analysis, Vendor Relations, Business Analysis, Customer Service, Vendor Management, Workforce Management, Budgeting, Cross-functional Team..., Problem Solving, Team Leadership, Operations Management, Outsourcing, Budgets, Call Centers, Coaching, Customer Experience, Performance Management, Project Management, Change Management, Telecommunications, Customer Satisfaction, Business Process..., Management, Account Management, Leadership, Training, Marketing, ERP, Call Center Development, Contact Centers, Avaya, Program Management, Team Management, VoIP, Strategy, Product Management, BPO, Business Development, Salesforce.com, Start-ups, Broadband
Education
Nova Southeastern University 2013 — 2014
Master of Business Administration (M.B.A.), Organizational Leadership
Georgia State University - J. Mack Robinson College of Business 2007 — 2008
EMBA, Business
University of Phoenix 2001 — 2005
BS, Information Technology
Calabar High School, Kingston Jamaica 1988 — 1993
High School Diploma, General Studies
American Express Global Business Travel February 2014 - Present
American Express January 2012 - June 2014
AtoZ Virtual Assistance February 2009 - December 2011
American Express April 2008 - January 2009
Detection Logic November 2005 - April 2008
American Express March 1999 - November 2005
Skills
Typing, Microsoft Office, Outlook, Customer Relations, Customer Service, Administrative Support, Sales Support, WebEx, Travel Management, Calendaring, Scheduling, Dispatching, Contract Management, Organizing, Follow-up, Independent Thinker, Independent, Onboarding, Event Planning, Transcription, Expense Management, Invoicing, Collections, Data Entry, Timberline, PeopleSoft, Great People Skills, Administrative..., Payroll, Project Planning
Education
Rio Salado College 2011 — 2014
AAS, Business
Glendale Community College 2004 — 2005
N/A, General/Business
American Express November 2013 - Present
American Express January 2012 - October 2013
American Express Company July 2009 - January 2012
American Express 2009 - 2010
American Express May 2008 - August 2008
Peace Corps June 2003 - August 2007
United States Peace Corps June 2003 - June 2007
TESS Traduções November 2001 - May 2003
Congressional Campaign - Brazilian Congressman Jutahy Junior June 2002 - October 2002
Brazilian Embassy 1999 - 1999
Skills
Analysis, Business, Latin America, Financial Analysis, Relationship Management, Emerging Markets, Market Research, Program Management, Leadership, Business Development, Strategy, Training, Project Management, Competitive Analysis, Business Strategy, International Business, Management, Leadership Development, Strategic Partnerships, Cross-functional Team..., Business Planning, CRM, Business Process..., Management Consulting, Project Planning, Negotiation
Education
Thunderbird School of Global Management 2007 — 2009
MBA, Management & Marketing
Gettysburg College 1997 — 2001
BA, Politican Science, Spanish
St Johns College High School
St Johns College High School
RGP April 2015 - Present
HR Computes February 2013 - April 2015
CBS Corporation January 2006 - May 2009
Honeywell International February 2006 - January 2009
American Express September 1989 - December 2002
American Express January 2001 - January 2002
American Express January 1997 - January 1999
American Express 1994 - 1996
Skills
Certified Negotiation..., HRIS, Human Resources, Data Privacy, HR Information..., Performance Management, PeopleSoft, Change Management, Talent Management, Organizational..., Vendor Management, Organizational..., Real Estate, Shared Services, Six Sigma, Leadership Development, Global Operations, Business Process..., Program Management, Leadership, Strategic Planning, Strategy, Outsourcing, Negotiation, Coaching, Applicant Tracking..., HR Consulting, Business Strategy, Project Management, Oracle, SDLC, HR Transformation, Conflict Resolution, Operations Management, Customer Service, Marketing, Social Media Marketing, Short Sales, First Time Home Buyers, Contract Negotiation, Buyer Representation, Seller Representation, Buyer Education, Multi-family Investments, Personnel Management
Education
Gettysburg College 1981 — 1985
BA, Biology
Villanova University
Masters Certificate, Human Resources
First Data Corporation May 2014 - Present
Aptean March 2013 - April 2014
American Express September 2010 - March 2013
American Express March 2006 - September 2010
American Express August 2002 - March 2006
Zibex June 1993 - June 2002
American Express 1989 - 1993
Skills
Analytics, Data Warehousing, Business Intelligence, SDLC, .NET, Microsoft SQL Server, Business Analysis, DB2, SAS, Visio, Requirements Analysis, Data Modeling, SQL, SSIS, Production Support, ETL, Enterprise Architecture, Vendor Management, Agile Methodologies, Ab Initio, Problem Solving, AbInitio, Distributed Development, Offshore Application..., Data-driven, Solution Architecture, Databases, Software Development, Architecture, Data Warehouse..., Requirements Gathering, Web Services, Architectures
Education
Georgia Tech 1981 — 1987
Batchelors, Textile Sciences and Engineering
Berkeley Preparatory 1975 — 1981
Ace's Ice House & Chop Shop April 2015 - Present
Starwood Cafe July 2014 - April 2015
Amazon April 2013 - July 2014
Amazon (Formerly Zappos.com) April 2011 - April 2013
VANGENT, INC March 2009 - October 2010
American Express May 2007 - March 2009
American Express January 2002 - May 2007
American Express November 2000 - January 2002
American Express January 1997 - November 2000
Skills
Leadership, Management, Process Improvement, Training, Team Leadership, Operations Management, Project Management, Team Building, Analysis, Call Center, Human Resources, Customer Satisfaction, Employee Relations, Marketing, Project Planning, Vendor Management, Coaching, Six Sigma, Start-ups, Cross-functional Team..., PMP, Call Centers, Quality Assurance, Continuous Improvement, Change Management, Security, Customer Service, Recruiting, Process Scheduler, Strategic Planning, Troubleshooting, Program Management, Microsoft Excel, New Business Development, Budgets, Inventory Management, Outlook, Microsoft Office
Education
Project Management Institute 2010 — 2010
CAPM, Project Management
Glendale Community College
Business Management
Paradise Valley Community College
Business, Business Management
SunTrust Bank March 2007 - Present
Citigroup Commercial Payment Solutions June 2005 - March 2007
Nicklas & Partner 2002 - 2005
ePaySolution 2000 - 2002
Digital Commerce Corporation 1999 - 2000
American Express 1993 - 1999
Federal Reserve Bank of Atlanta 1990 - 1993
Skills
Debit Cards, Merchant Services, Payment Card Processing, Payment Systems, Mobile Payments, Electronic Payments, Credit Cards, Payments, Cards, Acquiring, Treasury Management, Retail Banking, ACH, Financial Services, Banking, Relationship Management, Internet Banking, Loyalty Programs, Strategic Partnerships, Commercial Banking, Customer Acquisition, Payment Industry, Cross Selling, Treasury Services, E-payments, PCI DSS, Payment Gateways, E-commerce, Vendor Management, EMV, Financial Institutions, Loyalty Marketing, Financial Transactions, Business Analysis, Portfolio Management, Credit, Marketing, Product Management, Risk Management, Transaction Processing, Mobile Banking, Business Development, Cash Management, Financial Risk, Credit Analysis, Analytics, Leadership, Management, Credit Risk, Executive Management
Education
The University of Georgia 1979 — 1983
BA, Economics
Georgia State University - J. Mack Robinson College of Business 1988 — 1990
MBA, Finance/Marketing, 3.5/4.0 GPA
DIRECTV October 2014 - Present
Arsenal World October 2013 - October 2014
DIRECTV August 2013 - September 2014
DIRECTV June 2013 - August 2013
American Express June 2012 - August 2012
Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Mac OS, Social Media, Facebook, Twitter, OS X, DealMaker, Wide Orbit, PowerPoint, Customer Service, Public Relations
Education
Gettysburg College 2009 — 2013
Bachelors, Psychology
John Jay H.S., Cross River 2005 — 2009
Road Runner Pharmacy November 2013 - Present
U-Haul International, Inc. April 2012 - October 2013
5030 Coctail Lounge October 2011 - February 2012
Chase Bank (Randstad) October 2011 - December 2011
John Maslak DDS. September 2010 - August 2011
Bank of America ( Randstad) January 2011 - April 2011
Pearl Insurance April 2004 - June 2009
Curry Ice and Coal July 2003 - February 2004
PAL Health Technologies, INC January 2003 - June 2003
American Express October 1991 - May 1999
Skills
Typing, Data Entry, WordPerfect, Excel, Customer Service, Call Center, Accounts Payable, Accounts Receivable, Insurance, Invoicing, Spreadsheets, Outlook, Word, Billing, Quickbooks, Access
Education
Glendale Community College
Glendale Union High
eKomi - The Feedback Company July 2015 - Present
MaritzCX August 2014 - July 2015
Satmetrix Systems September 2012 - August 2014
Veeam Software January 2012 - August 2012
Veeam Software August 2010 - December 2011
American Express May 2008 - July 2010
Skills
Salesforce.com, Solution Selling, SaaS, Enterprise Software, Cloud Computing, Channel, Account Management, Channel Partners, Professional Services, Direct Sales, Lead Generation, Sales Process, Business Alliances, Sales Enablement, Virtualization, Sales, Sales Management, Cold Calling, B2B, Partner Management, Sales Presentations, General Awesomeness
Education
Georgia State University
Bachelor of Arts, Psychology, Sociology
Cox Communications May 2014 - Present
Cox Communications September 2012 - May 2014
Workforce Logic (client: Cox Communications) March 2012 - September 2012
Kelly Services (client: American Express) January 2008 - September 2011
Draper & Associates January 2005 - December 2007
Robinson College of Business Georgia State June 2004 - December 2006
American Express June 2002 - January 2005
Titan Systems February 1999 - February 2002
Skills
Business Intelligence, Business Process..., Business Analysis, Program Management, Tableau, Six Sigma, Data Visualization, Analytics, Analysis, Management Consulting, Cross-functional Team..., Project Management, Requirements Analysis, Leadership, Data Analysis, Software Documentation, Management, PMO, Business Process, Databases, Process Improvement, Project Planning, Visio, Requirements Gathering, SDLC, Access, SharePoint, Software Development, PMP, Integration, Software Project..., MS Project
Education
Georgia State University - J. Mack Robinson College of Business 2004 — 2006
M.B.A.
Jacksonville State University 1994 — 1998
B.S.
Community Care Companies, LLC September 2011 - Present
Community Cab, LLC September 2011 - Present
San Tan Business Services January 2009 - Present
Packages from Home February 2010 - September 2011
Southwest Job Network June 2009 - May 2010
American Express 2005 - 2008
Vital Processing Services 2001 - 2004
Electronic Payment Services 1996 - 2001
Buypass Corporation 1994 - 1996
Skills
Process Improvement, Strategic Planning, Financial Analysis, Banking, Strategic Financial..., Change Management, Risk Management, Credit, Financial Services, Financial Modeling, Small Business, Executive Management, Relationship Management, Vendor Management, Business Analysis, Finance, Project Management, Team Building, Financial Reporting, Budgets, Leadership, Payments, Strategy, Analysis, Credit Cards, Organizational..., Competitive Analysis, Program Management, Sales, Business Planning, Mergers & Acquisitions, Start-ups
Education
University of Delaware 1997 — 1999
EMBA
Georgia State University
Bachelor of Science,
Architect July 2014 - Present
CGI July 2013 - July 2014
American Express 2007 - 2013
IBM Global Business Services 2005 - 2007
Network Infrastructure Corporation 2004 - 2006
Integration Consulting Group 2003 - 2004
STMicroelectronics 2002 - 2003
Apollo Group 1996 - 2001
State of Arizona - Department of Economic Security 1984 - 1996
Skills
Enterprise Architecture, ITIL, IT Management, SDLC, Business Analysis, Requirements Analysis, PMO, Vendor Management, SOA, IT Strategy, Project Portfolio..., Re-engineering, Data Center, Solution Architecture, Software Project..., Project Management, Visio, Continuous Improvement, Process Improvement, IT Service Delivery, IT Service Management, Active Directory, Service Delivery, Virtualization, Windows Server, Servers, Infrastructure, MS Project, Microsoft Project
Education
Glendale Community College
University of Arizona
Cox Communications April 2010 - Present
American Express September 2006 - February 2010
Mattel, Inc August 1995 - February 2006
Skills
Cisco Technologies, Data Center, Switches, Troubleshooting, Cisco Nexus, Disaster Recovery, Vendor Management, Routers, Visio, Networking, Technical Support, Hardware, Cisco Routers
Education
Glendale Community College 1998 — 2001
AAS, Cisco/Microsoft Networking Technology
Estrella Mountain
Cognizant March 2014 - Present
Xerox October 2012 - August 2014
Verizon Telematics, Inc. June 2010 - July 2012
American Express January 2007 - September 2009
HarborPayments 2003 - 2007
Skills
SDLC, Agile Methodologies, SOA, Requirements Analysis, Oracle, Java Enterprise Edition, Vendor Management, SQL, Java, XML, Web Services, Software Development, Spring, Databases, .NET, AJAX, Microsoft SQL Server, Unix, Agile Project Management, ASP.NET, Hibernate, Requirements Gathering, JSP, Subversion, C#, Linux, MS Project, Software Project..., Architectures, Quality Assurance, Business Process, IIS, Weblogic, JBoss Application Server, Integration, Scrum
Education
Georgia Southern University 1993 — 2001
Bachelor of Science, Computer Science
Georgia Southern University
Bachelor of Science (B.Sc.)
Sage Payment Solutions December 2008 - Present
SunTrust October 2005 - December 2008
OB10 2002 - 2004
American Express 1996 - 2002
Wachovia, A Wells Fargo Company 1993 - 1996
Skills
B2B, Integration, Process Engineering, Program Management, Strategic Planning, Product Management, Credit Cards, Business Strategy, SaaS, ERP, Payments, Team Leadership, Banking, Contract Negotiation, Product Marketing, Strategy, Start-ups, Management, Business Development, Strategic Partnerships, Cloud Computing, E-commerce, Business Intelligence, Enterprise Software, Leadership, Product Development, Project Management, Executive Management
Education
Georgia State University 1993 — 1995
BS, Decision Sciences
Kleberg Community Development Corporation March 2011 - Present
Phi Kappa Tau 1961 - 2013
Sandestin Golf & Beach Resort 1985 - 2011
FDIC June 2009 - June 2010
Consultancy in Asset Workout/Recovery, Lit Support, Financial Services June 2003 - June 2009
Bayside Inn at Sandestin 1984 - 2009
American Express January 1993 - March 2003
Various Financial Institutions March 1986 - January 1993
Federal Home Loan Bank of Dallas December 1982 - March 1986
Skills
Litigation Support, Management, Accounting, Banking, Asset Management, Litigation, Loans, Bankruptcy, Fundraising
Education
Tulane University 1966 — 1972
Management Science
Tulane University - A.B. Freeman School of Business 1964 — 1974
MBA, Operations Research
Georgia Institute of Technology 1960 — 1964
BChE, Chemical Engineering
Brightwell Payments, Inc. / Directo, Inc. February 2012 - March 2013
Skylight Financial June 2007 - February 2012
Carlson Wagonlit Travel June 2005 - March 2007
Vacation Express April 2002 - May 2004
Carlson Wagonlit Travel August 2001 - January 2002
Integrated Marketing Professionals January 1994 - August 2001
American Express October 1976 - October 1993
Skills
Team Building, Customer Relations, New Business Development, Vendor Relations, Strategic Planning, Customer Experience, Process Improvement, Call Centers, Sales, Outsourcing, Budgets, Contract Negotiation, Leadership
Education
Georgia Southern University
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Self Employed 2010 - Present
Travel Industry 1993 - 2010
WorldTravel BTI 1993 - 2006
Travel Technologies Group 1993 - 1998
American Express 1985 - 1992
Corporate Travel International 1980 - 1985
Rollins, Inc. September 1978 - September 1979
Selig Chemical/ NSI August 1976 - August 1978
Skills
Business Travel, Travel Management, Online Travel, Travel Technology, Contract Negotiation, Strategic Planning, Negotiation, Global Travel Management, New Business Development, Business Planning, Business Strategy, Airlines, Incentives, Expense Management, Travel Planning, Revenue Analysis, Budgets, Team Management, Salesforce.com, Mergers & Acquisitions, Start-ups, Hotels, Strategic Partnerships, Business Development, B2B, Management Consulting, Vendor Management, Business Process..., Pricing, Marketing Strategy, Team Building, Account Management, Change Management, International Business, Sales Management, E-commerce, Hospitality, Management, Executive Management, Competitive Analysis, Program Management, Strategy, Business Analysis, Event Management, CRM, International Sales, Leadership
Education
Georgia State University 1974 — 1976
Bachelor of Business Administration (BBA), Accounting and Business/Management
Kennesaw State University 1972 — 1974
Accounting and Business/Management
Osborne High School 1970 — 1972
High School Diploma, General Studies
Sun Microsystems September 2001 - Present
American Express August 1999 - July 2001
Education
Georgia Institute of Technology 1997 — 1999
Master of Science, Electrical and Computer Engineering
Motilal Nehru National Institute Of Technology 1993 — 1997
Bachelor of Technology, Computer Science and Engineering
Lightspeed PR October 2013 - Present
American Express September 2008 - August 2013
Amanda Coppola Communications, LLC 2005 - 2008
Burson-Marsteller December 2001 - January 2005
Interbrand May 2000 - July 2001
Hill & Knowlton 1999 - 2000
Dan Klores Associates September 1998 - October 1999
Burson-Marsteller November 1996 - November 1998
Podesta Associates 1993 - 1996
Skills
Corporate Communications, Crisis Communications, Reputation Management, Public Relations, Media Relations, Strategic Communications, Public Affairs, Corporate Social..., Internal Communications, Crisis Management, Press Releases, Message Development, Leadership, Editing, Strategy, Marketing Communications
Education
Gettysburg College 1900 — 1900
Bachelor of Arts
CNN/Time Warner, www.cnn.com February 1999 - Present
American Express September 1990 - June 1995
Internal Revenue Service July 1988 - August 1990
Skills
Satellite, Video, Broadcast Television, Broadcast, Sound, HD Video, Television, Broadcast Engineering, Master Control, Radio, BGAN, Digital Video, Transmission, Broadband, Streaming Media, VOD, New Media, Media Production, Video Production, Digital Media
Education
Regent University 1996 — 1998
M.A. Communication, Cinema/Television
Georgia State University 1978 — 1982
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
GE Power & Water May 2014 - Present
GE Power & Water October 2010 - May 2014
GE Energy January 2005 - September 2010
Bank of America July 2004 - January 2005
American Express October 2001 - April 2003
Travelport August 1997 - March 2001
Skills
English, Spanish, Portuguese, Six Sigma, Energy, Operations Management, Sales Management, Lean Operations, Project Management, Negotiation, SAP, Sales, Business Process..., Leadership, Customer Service, Customer Satisfaction, Management, Cross-functional Team..., Continuous Improvement, Business Development, Engineering, Supply Chain Management, Process Improvement, CRM, Root Cause Analysis, Oracle, Oracle Applications, Cognos ReportNet, Order Fulfillment, Fulfillment Management, Lean Manufacturing, Process Engineering, Power Generation
Education
Georgia State University - J. Mack Robinson College of Business 2012 — 2014
Executive Master of Business Administration (EMBA)
Universidade Anhembi Morumbi 1990 — 1994
Bachelor of Business Administration (B.B.A.), Travel Industry and Hospitality Administration/Management
Landmark Builders Group, LLC October 2005 - August 2010
Custom Buiders - Atlanta, LLC 2005 - 2008
GTE 1990 - 1996
GTE Wireless 1991 - 1994
GTE/Verizon /EDS/ Capricorn Systems 1988 - 1992
American Express 1986 - 1990
Skills
Construction, Contractors, Renovation, Residential Homes, Construction Management, Flooring, Residential Design, Contract Negotiation, Custom Homes, Leadership, Green Building, Sales, Property Management, Architecture, Value Engineering, Budgets, Contract Management, Builders, Strategic Planning
Education
Georgia State University 1981 — 1986
Moody's Corporation December 2014 - Present
Moody's Corporation March 2013 - December 2014
American Express 2011 - 2013
American Express 2007 - 2011
American Express 2005 - 2007
American Express 2004 - 2005
AllianceBernstein 2001 - 2004
Skills
Strategic Planning, Budgeting, Investments, Forecasting, Planning, Budgets, Project Planning, Portfolio Management, Strategic Financial..., Finance, Analysis, Strategy, Management, Corporate Finance, Cross-functional Team..., Leadership, Mergers & Acquisitions, Financial Modeling, Financial Analysis, Financial Planning
Education
Gettysburg College
BA
Radian Guaranty February 2015 - Present
Radian March 2008 - March 2013
American Express May 2007 - December 2007
Watson Pharmaceuticals May 2006 - August 2006
University of Colorado August 2003 - May 2004
U.S. Department of Justice August 2000 - July 2003
Skills
Analysis, Financial Risk, Forecasting, Leadership, Predictive Modeling, Risk Management, SAS, Statistics, Management, Data Analysis
Education
University of Utah 2005 — 2007
Masters, Statistics
Georgia Institute of Technology 1997 — 2000
BS, Economics
American Express December 2011 - Present
Litton Loan Servicing a Goldman Sachs Company September 2006 - December 2011
American Home Mortgage November 2005 - September 2006
Origen Financial March 2004 - November 2005
GreenPoint Credit June 2002 - March 2004
AT@T February 2000 - June 2002
Skills
CTI
Education
Georgia State University 1999 — 2001
CareerBuilder August 2015 - Present
DataClover June 2014 - July 2015
Glassdoor.com August 2012 - June 2014
American Express April 2012 - August 2012
CareerBuilder.com July 2010 - April 2012
Careerbuilder.com January 2009 - August 2010
CareerBuilder.com February 2008 - December 2008
Skills
New Business Development, Building Relationships, Consultative Selling..., Cold Calling, Prospecting Skills, CRM, Consultative Selling, Recruiting, B2B, Sales, Value Selling, Sales Management, Sales Presentations, Lead Generation, Enterprise Software, Account Management, Sales Process, Salesforce.com, Management, Selling, Applicant Tracking...
Education
Georgia Southern University 2003 — 2007
BS, Communication Studies/Speech Communication and Rhetoric
American Express March 2015 - Present
American Express February 2007 - Present
The Home Depot 2005 - 2006
The Home Depot 2003 - 2005
Skills
EDI, Project Management, B2B, E-commerce, SaaS, Business Analysis, Leadership, Process Improvement, Business Process..., Product Management, Supply Chain, SDLC, Cross-functional Team..., Analytics, Salesforce.com, Vendor Management, Change Management, Forecasting, Strategy, CRM
Education
University of West Georgia 2012 — 2014
Bachelor of Science, Economics with Finance minor, 4.0 in all 15 classes attended
Georgia Institute of Technology 1993 — 1998
Polymer Textile Chemistry
Steel, LLC January 2012 - Present
Global Payments June 2006 - November 2011
American Express 1982 - 2008
American Express January 2005 - March 2006
AMERICAN EXPRESS COMPANY January 1982 - January 2006
Trammel Crow Company/American Express Real Estate Services December 2000 - December 2004
AMERICAN EXPRESS COMPANY August 1999 - November 2000
Negotiation Management 1998 - 2000
Management Resource Group 1990 - 1995
American Express March 1992 - January 1994
Skills
Administrative..., Analysis, Customer Service, Human Resources, Management, Payroll, Office Management, Accounts Payable, Sales, Strategy, Project Management
Education
Griffin High School 1968 — 1974
general, general
Georgia Perimeter College
InSpirit Communications, LLC January 2010 - Present
American Express August 2007 - March 2013
Brown and Caldwell June 2000 - January 2007
Skills
Technical Writing, SDLC, Project Management, Technical Documentation, Executive Training, Editing, Change Management, Training, Online Help Development, RoboHelp, Process Improvement, Business Analysis, Leadership, Software Documentation, Management, Content Management, Visio, Executive Education, Cross-functional Team..., Testing, Security, Proposal Writing, Analysis, Program Management, CRM, Strategic Planning, Agile Methodologies
Education
Georgia State University 1984 — 1988
B.A., Journalism
Retired March 2013 - Present
Transaction Network Services July 2011 - Present
Veracity Payment Solutions January 2010 - August 2010
American Express October 2005 - December 2009
Navidec May 1999 - November 2001
Rogue Wave Software 1997 - 1999
Information Builders 1993 - 1997
Pyramid Technology 1986 - 1993
Skills
Sales Management, Sales, Management, Recruiting, Business Development, SaaS, Electronic Payments, Salesforce.com, Solution Selling, Vendor Management, Cloud Computing, Product Management
Education
Georgia State University 1979 — 1983
BBA, Management Information Systems
American Express January 2012 - Present
Project Management Solutions January 2003 - December 2011
Ksixteen / Edison Schools February 2001 - December 2002
Mitchell's Management Company August 1999 - January 2001
Homestead Village April 1997 - August 1999
Payless ShoeSource April 1985 - April 1997
Kroger Food Stores April 1982 - March 1985
Skills
Retail, Construction Management, Real Estate, Strategic Planning, Construction, Project Management, Budgets, Contract Negotiation
Education
Georgia Institute of Technology 1978 — 1982
BS, Building Consturction
Infosys August 2013 - Present
American Express 2003 - 2013
American Express 2000 - 2003
American Express 1996 - 2000
Bank of America 1993 - 1996
Skills
Fraud, SDLC, Business Analysis, Requirements Analysis, Software Project..., Program Management, Project Portfolio..., PMP, Analysis, Vendor Management, PMO, Team Leadership, Customer Service, Team Building, Strategic Planning, Operations Management, Fileaid, Serena Changeman, COBOL, JCL, Resource Management, MVS, DB2, IBM Mainframe, Requirements Gathering, Visio, Six Sigma, Visual Basic, VBA, REXX, C++, Strategic Forecasting, Microsoft Office, Software Development, Project Management, Testing, MS Project, SOA, Enterprise Architecture, Software Documentation, Agile Methodologies, Management, Leadership
Education
Glendale Community College
AAS, Computer Information Systems
Canon Solutions America January 2010 - Present
GE Commercial Finance 2005 - January 2010
ADP Dealer Services 2003 - 2005
American Express 1978 - 2002
Skills
Accounts Receivable, Accounts Payable, Outlook, Invoicing, Six Sigma, Customer Service, Time Management, Microsoft Excel, Process Improvement, Auditing, Payments, PeopleSoft, Lotus Notes, Account Management, Spreadsheets, Payroll, Software Documentation, Microsoft Word, Finance, Credit Analysis, Employee Benefits, Customer Satisfaction, Budgets
Education
Glendale Community College 1996 — 1998
American Express May 2011 - Present
Advantage xPO September 2009 - May 2011
Glendale Union High School District November 2006 - September 2009
Mountain Ridge Baptist Church January 1998 - January 2000
Honeywell Aerospace 1988 - 1993
Skills
Process Improvement, Management, Requirements Analysis, SDLC, Project Administration..., Data Quality Management, PMO, Leadership, SharePoint, Vendor Management, Resource Management, Training, Project Management, ITIL, Team Leadership, Change Management, Information Technology, CRM, Risk Management, IT Strategy, Service Delivery, Written Communication, Mentoring, Knowledge Management, Agile Methodologies, Communications Strategy, Scrum, Communication, IT Service Management, Metrics Reporting
Education
Glendale Community College
English
Colonial Life August 2015 - Present
IPSOS-UU April 2006 - July 2015
Sara LeeFoods, Processed Meats February 2004 - November 2005
Candle-Lite September 2001 - November 2003
Procter & Gamble January 1987 - June 2001
The Direct Marketing Group 1985 - 1986
American Express 1984 - 1985
Skills
Market Research, Quantitative Research, Consumer Behaviour, Segmentation, Focus Groups, Advertising Research, Analytics, Data Analysis, Consumer Insight, Consumer Marketing, Marketing, Management, Marketing Research, Customer Insight
Education
Rutgers University-New Brunswick 1982 — 1984
MS Statistics, Business Statistics
Gettysburg College 1978 — 1982
Bachelor’s Degree, Mathematical Sciences, Cum Laude Graduate
Dalton Investments March 2012 - Present
Bank of New York Mellon November 2007 - March 2012
State Street Bank 2006 - 2007
Fidelity Investments 2005 - 2005
American Express June 2003 - August 2003
Skills
Investments, Asset Managment, Portfolio Management, Capital Markets, Derivatives, Hedge Funds, Fixed Income, Fund Administration, Fund Accounting, Equities, Alternative Investments, Bloomberg, Asset Management, Securities, Asset Allocation, Mutual Funds, Financial Services, Finance, Financial Reporting, Equity Research, Investment Strategies, Trading, Bonds, Investment Management
Education
Georgia State University - J. Mack Robinson College of Business 2002 — 2004
Bachelor of Business Administration (BBA), Finance
Scholastica
American Express June 2008 - Present
Georgia's Own Credit Union 2000 - 2006
Skills
Customer Service, Salesforce.com, Microsoft Office, Problem Solving, Teamwork, Payment Industry, Credit Cards, Relationship Management, Account Management, Customer Retention, B2B, Meeting Planning, Payments, Program Management, Marketing, Sales, Accounts Payable, Access, Banking, Electronic Payments
Education
Georgia State University 2000 — 2005
Bachelor of Arts (B.A.), Political Science
National Gypsum Company May 2015 - Present
Maersk Line June 2006 - September 2014
checkfree January 2000 - February 2006
American Express May 1988 - February 1998
Skills
Accounts Receivable, Microsoft Excel, Microsoft Office, Invoicing, Finance, Financial Analysis, Leadership, Financial Reporting, Payments, Analysis, Process Improvement, Customer Service, Financial Statements, Accounting, Research, PowerPoint, Forecasting, Budgets, SAP, Microsoft Word, A/R Collections, Customer Satisfaction, Customer Retention, Bill Payment, Third Party Billing, Account Reconciliation, Key Client Relationships
Education
Glendale Community College 1984 — 1985
business
Kiawah Island Real Estate July 2010 - May 2011
The Villas at Rancho Valencia June 2008 - November 2008
American Express November 1990 - June 1998
Skills
Telephone Skills, Filing, New Hire Orientations, Customer Service, Research, Process Scheduler, Proofreading, PowerPoint, Sales, Front Office, Interviews, Data Entry, Payroll, Office Management, Administrative..., Social Media
Education
Georgia State University 1996 — 1998
Criminology - Graduate Level
Miami University
Bachelor's degree, Psychology
R&R Resorts January 2014 - Present
BB&T 2005 - 2012
American Express 1999 - 2005
Skills
Credit Analysis, Loans, Banking, Financial Analysis, Portfolio Management, Investments, Credit Risk, Retail Banking, Small Business Lending, Commercial Lending, Project Finance, Cash Flow Forecasting, Financial Accounting, Debt & Equity Financing
Education
Georgia State University 2012 — 2013
Masters of Science, Corporate Finance
North Georgia College and State University 1995 — 1998
Bachelor of Business Administration (BBA), Finance
gMed November 2008 - Present
American Express April 2003 - June 2004
Sanmina-SCI February 2002 - March 2003
IBM August 2001 - February 2002
Emory Healthcare August 2000 - August 2001
Skills
Process Improvement, Visio, SharePoint, Project Management, Business Process..., Six Sigma, Microsoft Office, MS Project, Microsoft Excel, Data Analysis, Analysis, Industrial Engineering, Troubleshooting
Education
Georgia Institute of Technology 2000 — 2001
Master of Science, Industrial Engineering
Universitty of Central Florida 1996 — 2000
Bachelor of Science (B.S.), Industrial Engineering
American Express February 2013 - Present
Independent Contractor August 2012 - Present
NextStudent August 2001 - August 2012
Office Depot September 1997 - July 2001
Skills
Call Center, Forecasting, Data Mining, Analytics, Financial Modeling, Customer Service, Financial Analysis, Microsoft Excel, Team Building, Project Management, Sales, Business Intelligence, Access, Account Management, Affiliate Marketing, Finance, Business Analysis, Process Improvement, Visio, Data Modeling, SharePoint, Software Documentation, PowerPoint, Microsoft Office, Email Marketing
Education
Glendale Community College 1997 — 1999
Business Administration, Management and Operations, 3.5
American Express - Service Engineering & Transformation October 2012 - Present
MTM Consulting Services LLC October 2010 - Present
Southeast Broach October 2008 - Present
American Express - Global Electronic Payments Capabilities January 2011 - December 2011
Q-Straint October 2010 - July 2011
American Express 2001 - 2004
Skills
Management, Project Management, Process Improvement, Re-engineering, Project Portfolio...
Education
Georgia Institute of Technology
ISyE, Engineering
Turner Sports January 2011 - Present
AtCore systems April 2010 - January 2011
Alt-Invest April 2010 - December 2010
American Express January 2007 - April 2010
American Express Publishing 2002 - 2010
Harbor Payments February 2006 - January 2007
Skills
Microsoft SQL Server, PHP, CSS, MySQL, SQL, jQuery, AJAX, Visio, JavaScript, XML, Business Analysis, HTML
Education
Georgia Southern University 2001 — 2005
Computer Science
Georgia Southern University 2001 — 2005
Bachelor of Science, Computer Science
Langstaff
Marble & Granite Installation. January 2005 - Present
Health Net February 2003 - December 2004
Marriott Hotels January 1987 - November 1997
American Express January 1996 - December 1996
Skills
Claim, Health Insurance, Customer Service, Claims Management, Microsoft Excel, Medicare, Microsoft Office, Microsoft Word, Healthcare, Outlook, PowerPoint, Liability, Analysis, Process Improvement, Medical Billing, Administrative..., Insurance, Call Centers
Education
Strayer University 2012 — 2015
"BA" Information System, Homeland Security
University of Phoenix 2010 — 2012
Associate's degree, Information Technology
Glendale Career College 2001 — 2002
Diploma: Medical & Dental billing., Medical Insurance Coding Specialist/Coder, A
American Airline Flight Academy. 1995 — 1995
American Airline Travel Agent Reservation., Airline reservations training.
American Express November 2011 - Present
Georgia Bureau of Investigation (GBI) August 2000 - July 2011
Skills
Private Investigations, Surveillance, Criminal Justice, Law Enforcement, Investigations
Education
Georgia State University 1998 — 1999
BS, Criminal Justice
Georgia Perimeter College 1993 — 1995
Baratex Corporation July 2013 - Present
SAP July 2011 - July 2013
American Express January 2009 - July 2011
American Express June 2006 - January 2009
Skills
Quality Assurance, SDLC, Visio, Requirements Analysis, Vendor Management, Business Process..., Business Objects, Business Process, Data Migration, Data Warehousing, SQL, Business Intelligence, Business Analysis, Project Management, Databases, Software Project...
Education
Georgia State University
Computer Science
Georgia State University
Computer Science
SAP July 2011 - Present
American Express 2006 - July 2011
Skills
Management
Education
Georgia State University
LightYear Wireless January 2012 - Present
American Express March 2003 - June 2006
Delta Air Lines January 1978 - May 2003
Education
Georgia State University - J. Mack Robinson College of Business 1987 — 1989
Master's of Business Administration, Business, Finance
UCLA Anderson School of Management 1981 — 1986
Business Admin, Finance, Marketing
American Express February 2015 - Present
TMX Finance October 2013 - June 2014
RaceTrac Petroleum March 2009 - October 2013
QuikTrip January 2003 - January 2007
AutoNation October 2002 - December 2003
Skills
Customer Service, Microsoft Office, Profit Margins, Sales, Management, Organization, Strategic Planning, Schedules, Training, Staff Development, Profit, Store Management, Marketing, Retail Sales, Inventory Control, Teamwork, Team Building, Employee Training, Cashiering, Team Leadership, P, Planograms, Driving Results, Outlook, Shrinkage, PowerPoint, Customer Retention
Education
Georgia State University 2002 — 2004
Childcare Network, Inc. 2008 - 2008
American Express June 1990 - July 2007
Skills
Child Development, paroprofessional, Customer Service, Teaching
Education
Georgia Southern University 2009 — 2014
Bachelor's degree, General Studies
Broward community college 2004 — 2007