American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
PalmerHouse Properties February 2011 - Present
Drake Realty February 2011 - January 2014
Harry Norman, Realtors January 2000 - February 2011
Northside Realty January 1995 - January 2000
American Express January 1984 - August 1987
Universal Travel March 1982 - June 1983
Skills
Cold Calling, Contract Negotiation, Market Analysis, Market Research, Online Marketing, Buying Foreclosures, Home buying..., First Time Home Buyer..., Home selling..., Sales, Real Estate, First Time Home Buyers, Residential Homes, Single Family Homes, Condos, Real Estate Transactions, Sellers, Short Sales, Foreclosures, Buyers, Referrals, Townhomes, Commercial Real Estate, Resellers, Negotiation, Buyer Representation, Listings, Relocation, REO, Investment Properties, Rentals
Education
MLS Real Estate 1994 — 1995
Real Estate License, real esate
Advanced Career Institute 1981 — 1982
Travel degree, Tourism and Travel Services Management, B
Florida State University 1978 — 1979
Liberal Arts
Stephens College 1976 — 1978
Associates, Liberal Arts
Real Estate Courses over the years
Florida State University August 2015 - Present
Deloitte January 2015 - April 2015
City of Parkland May 2012 - July 2012
American Express June 2010 - August 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Customer Service, Social Media Marketing, Microsoft Office, Analysis, Finance, Human Resources, Accounting, Time Management, QuickBooks, Tax, Financial Analysis
Education
Florida State University 2015 — 2016
Master of Accounting, Taxation
Florida State University 2011 — 2014
Bachelor of Science (B.S.), Accounting, GPA: 3.95
Citrix September 2014 - Present
Foreman & Company, Inc. September 2013 - September 2014
Nova Southeastern University December 2012 - August 2013
American Express July 2010 - July 2013
Cbeyond December 2012 - February 2013
Nova Southeastern University June 2012 - January 2013
Kaplan University July 2009 - July 2010
American InterContinental University August 2008 - July 2009
John Casablancas January 2008 - July 2008
City Furniture July 2007 - January 2008
Skills
Foreign Languages, Portuguese, Spanish, Microsoft Office, Lean Management, Public Speaking, Leadership, Customer Service, Marketing, Coaching, Budgets, Sales, Analysis, Sales Management, Research, Management, Team Leadership, PowerPoint, English, Negotiation, Event Planning, Marketing Strategy, Data Analysis, Strategic Planning, Business Strategy, Market Research, Sales Operations, Outlook, Time Management, Team Building, Microsoft Excel, Training, Account Management, Contract Negotiation, Leadership Development, Cold Calling, Selling, Building Relationships, Critical Thinking, Organizational..., Forecasting, College Recruiting, New Business Development, Strategy
Education
Nova Southeastern University 2011 — 2013
MBA, Business Administration, 3.75
Florida State University 2003 — 2007
Bachelors of Arts, International Affairs and Philosophy
American Express DirectorAmerican Express1990 - 2009
Skills
Portfolio Management, Strategy Development, Financial Management, Business Process..., Project Portfolio..., Program Management, Financial Analysis, Process Improvement, Team Management, Process Management, Problem Solving, Re-engineering, Managerial Finance, Business Analysis, Strategy, SDLC, Vendor Management, PMO, Team Leadership, Business Transformation, Risk Management, Project Management, Cross-functional Team..., Credit Cards, Business Strategy, Business Process, IT Strategy, Outsourcing
Education
Florida State College at Jacksonville
Business Administration
University of North Florida
Business Administration
Wells Fargo November 2010 - Present
SunTrust Bank January 2004 - November 2010
American Express January 2000 - January 2004
Skills
Retail Banking, New Business Development, Small Business, Customer Service, Sales, Finance
Education
Coral Gables Senior High 1992 — 1996
High School Dipolma
Florida Memorial College
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Memorial Hospital Jacksonville November 2004 - Present
American Express 1992 - 2002
Skills
ACLS, BLS, Nursing, ICU, Registered Nurses, Meditech, Critical Care, Hospitals, Cpr Certified, BCLS, Acute Care, Patient Safety, Surgery, Healthcare, Patient Education, CPR Certified
Education
Florida Community College at Jacksonville 2002 — 2004
Associate of Science (A.S.), Registered Nursing/Registered Nurse
American Express July 2015 - Present
Legal Search Solutions, Inc. September 2014 - July 2015
Weatherby Healthcare January 2013 - September 2014
The Mayfield Group May 2011 - August 2011
Kids Incorporated January 2010 - May 2010
Skills
Publicity, Press Releases, Sponsorship, Recruiting, Research, Marketing Communications, Marketing, Leadership, Customer Service, Sales, Social Networking, Cold Calling
Education
Florida State University 2010 — 2011
Master of Science, Integrated Marketing Communications and Management
Florida State University 2006 — 2010
Bachelor of Science, Business - Marketing
American Express August 2015 - Present
American Express April 2013 - Present
American Express February 2011 - April 2013
American Express July 2010 - February 2011
Northwestern Mutual June 2009 - August 2009
Skills
Sales, Management, Team Leadership, Employee Engagement, Development Of Employees, Call Center..., Data Analysis, Business Strategy, Conference Coordination, Process Improvement, Problem Solving, Cold Calling, Credit Cards, Business Analysis, Finance, Agile Methodologies, Certified Scrum Master..., Project Management, Business Development, Business Process..., PowerPoint, Business Process, Microsoft Excel, Coaching, Strategy
Education
Florida State University 2007 — 2010
Bachelor of Science (B.S.), Finance, General
Bloomingdale High School
Policy Studies June 2008 - Present
Applied Card Systems 1999 - 2008
American Express 1997 - 1999
BellSouth 1994 - 1997
Skills
Process Improvement, Vendor Management, Call Center, Business Analysis, Visio, SDLC, Business Process..., Software Documentation, Program Management, Analytics, Leadership, Project Management, Quality Assurance, Call Centers, Analysis
Education
Florida Memorial College
American Express April 2014 - Present
Freeport-McMoRan Copper & Gold Inc. June 2013 - April 2014
Arizona State Board of Education December 2011 - June 2013
Florida Department of Education September 2007 - November 2011
Florida Office of the Attorney General January 2007 - September 2007
Florida Office of the Attorney General August 2006 - January 2007
Florida Office of the Attorney General May 2006 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Public Speaking, Editing, Interviewing Skills, Case Managment, Claim Investigation, Administrative..., Creative Problem Solving, Claims Handling, Legal Writing, Process Improvement, Federal Grants..., Interviews, Fraud, Investigation, Data Analysis
Education
Florida State University 2004 — 2006
Bachelor of Science (B.S.), Criminology
UPS September 2014 - Present
American Express January 2013 - September 2014
American Express Business Travel November 2005 - January 2013
American Express July 2002 - September 2005
Skills
Leadership, Change Management, Project Management, Strategy, CRM, Vendor Management, Budgets, Management, Program Management, Relationship Management, Business Analysis, Travel Management, Process Improvement, Business Process..., Account Management, Business Travel, Call Centers, Cross-functional Team..., Project Portfolio..., Credit Cards, Product Management, Customer Experience, New Business Development, Business Planning, Business Development, Strategic Partnerships, Team Building, Contract Negotiation, Analytics, Outsourcing, Business Strategy, Payments, Management Consulting, Strategic Sourcing, Negotiation, Financial Services, SDLC, PMO, RFP, Supply Chain, Supplier Negotiation
Education
BCA
Florida State University
Bachelor of Science (BS)
City of Philadelphia July 2011 - Present
City of Philadelphia May 2008 - Present
City of Lakeland 2002 - 2006
Certainteed Gypsum (formerly BPB America) February 1999 - July 2002
USAA January 1990 - January 2000
American Express September 1989 - January 1990
Skills
Customer Engagement, Strategic Planning, Project Management, Customer Satisfaction, Government, Leadership, Public Sector, Social Media, Workforce Management, Customer Service, Performance Improvement, Knowledge Management, Call Centers
Education
Florida State University
BS
Saint Leo University
MBA
St. Croix Central High School
St. Croix Central High School
University of Virginia Darden School of Business
TD Ameritrade July 2013 - March 2015
Zimnik Planning Services July 2012 - June 2013
Hope Medical Clinic, LLC April 2009 - June 2012
Ameriprise Financial Services, Inc. November 2007 - March 2009
American Express March 2002 - October 2007
American Express January 2001 - February 2002
American Express January 2000 - January 2001
American Express September 1997 - December 1999
David Lerner Associates, Inc. January 1996 - July 1997
Education
Florida State University 1975 — 1981
BS, Government, Finance
Synthesio April 2015 - Present
3Cinteractive March 2014 - December 2014
3Cinteractive June 2013 - March 2014
3Cinteractive June 2012 - June 2013
American Express September 2011 - June 2012
American Express February 2011 - September 2011
American Express May 2010 - April 2011
Skills
Mobile Devices, Business Development, Product Management, Salesforce.com, Sales Operations, Management, Marketing Strategy, Mobile Technology, Mobile Applications, Business Analysis, Sales Management, Product Development, Customer Experience, Financial Modeling, Mobile Payments, SEO, Mobile Advertising, Customer Retention, Business Process..., Product Launches, Product Life Cycle..., Customer Relations, Scrum, Agile Methodologies, Confluence, Value Creation, Social Media, Social Media Marketing, Social Listening
Education
Florida State University 2006 — 2010
Bachelor of Arts, Finance and Marketing
North Broward Preparatory School 2003 — 2006
High School diploma
American Express August 2009 - Present
American Express Business Travel January 2001 - July 2009
US Airways June 1989 - December 2000
Skills
Business Travel, Travel Technology, Account Management, Sabre, Online Travel, Amadeus, Travel Management, Selling, Cold Calling, Sales, New Business Development, Contract Negotiation, Business Development, Operations Management, B2B, Marketing Strategy, Salesforce.com, Strategic Partnerships, Business Planning, Call Centers, Sales Operations, Tourism, Strategy, Team Management, Sales Management, Forecasting, Negotiation, Pricing, Relationship Management, International Sales, Competitive Analysis, Sales Presentations, CRM, Sales Process, Customer Retention, Lead Generation
Education
Florida State University 1985 — 1989
Ashdown High
American Express April 2011 - Present
American Express September 2006 - July 2008
R.R. AUTO SALES August 2000 - March 2006
Skills
Business Strategy, Business Engagement, Double digit grower, Drive results, Deliver on the Promise, Personal excellence, Inspire People, Salesforce.com, Chatter, Sales Growth, Relationship-building..., Business Analysis, Delivering on time, Business, Relationship Management, Marketing, Sales, Negotiation, Asociaciones..., Ventas, Drive Results, Negociación
Education
University of Puerto Rico 2008 — 2012
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Florida State University 1998 — 1999
Intensive English Course
Universida de los Llanos Occidentales "Ezequiel Zamora" Venezuela 1990 — 1996
Bachelor's degree, Engineering on Animal Production
Colegio Sagrado Corazon de Jesus 1983 — 1988
High School
VALIC September 2009 - Present
Merrill Lynch May 2007 - April 2009
Ameriprise Financial Services, Inc. August 2006 - May 2007
American Express April 2004 - August 2004
Skills
Wealth Management, Investment Advisory, Financial Advisory, Retirement Planning, Estate Planning, Disability Insurance, Life Insurance, Retirement, Asset Allocation, Mutual Funds, Strategic Financial..., Investments, Variable Annuities, Fixed Annuities, Series 7, Series 63, Series 65, Portfolio Management, Financial Services, Financial Analysis, Financial Planning
Education
Florida State University 2002 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
Florida State University 2002 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Chaminade Madonna College Preparatory 2000 — 2002
St. Thomas Aquinas 1998 — 2000
Center for Spiritual Living - Eugene January 2014 - Present
Alight Communication July 2013 - Present
Self-Employed October 2004 - Present
PeaceHealth July 2012 - June 2013
PeaceHealth March 2011 - July 2012
PeaceHealth, Sacred Heart Medical Center August 2009 - March 2011
Earthscribe February 2006 - August 2009
Rochester Institute of Technology February 2001 - January 2006
TARGUSinfo September 2000 - January 2001
American Express June 2000 - September 2000
Skills
Newsletters, Blogging, Press Releases, Public Relations, Social Media, Editing, Social Media Marketing, Marketing Communications, Facebook, Strategic Communications, Content Development, Copywriting, Fundraising, Advertising, Public Speaking, Web Content, Nonprofits, Journalism, Copy Editing, Marketing, Publications, Graphic Design, Proposal Writing, Webmaster Services, Project Management, Healthcare, SEO, Website Development, Leadership, Event Planning, Multimedia, Direct Marketing, Direct Mail, Email Newsletter Design, Marketing Management, Internal Communications, Social Networking, Web Content Management, Video, Direct Mail Fundraising, Facebook Marketing, Twitter, Speech Writing, Content Strategy, Content Management, Content Marketing, Media Relations, Writing, Proofreading
Education
State University of New York Empire State College 2008 — 2011
BS, Cultural Studies
Morris Pratt Institute 2003 — 2006
Ordained Minister, Religious Studies
Rochester Institute of Technology 2001 — 2003
College of Applied Science and Technology
Florida State University 1995 — 1996
School of Theatre
Visa Inc. October 2004 - Present
American Express April 1999 - October 2004
CINTEL - Colombia February 1997 - January 1998
Skills
Payment Systems, E-payments, Credit Cards, Strategy, English, Marketing, Banking, Debit Cards, Product Marketing, Telecommunications, CRM, Outsourcing, Process Improvement, Re-engineering, Payments, Management, Product Development, Product Management, Business Intelligence, Project Management, Business Strategy, Acquiring, Portuguese, Cross-functional Team..., E-commerce, Start-ups, Risk Management, Portfolio Management, Competitive Analysis, Business Planning, Mobile Payments, Credit, Relationship Management, Spanish, Service Delivery, Payment Card Processing, System Administration, Negotiation, Financial Services, EMV, Cards, Strategic Planning, Business Development, Integrated Marketing, Payment Cards, Analytics, Electronic Payments, Marketing Strategy, Vendor Management, Six Sigma
Education
New York University, Stern School of Business 2012 — 2012
Executive Program, Strategic Marketing Management
Massachusetts Institute of Technology - Sloan School of Management 2006 — 2006
Executive Training, Technology and Product Strategy
Florida International University - College of Business Administration 1997 — 1999
Master of Science, International Business Management
Rollins College 1993 — 1995
Bachelors of Science., Business Administration
American Express February 2011 - Present
Kforce Professional Staffing 2007 - February 2011
Education
Florida State University 2003 — 2007
American Express June 2011 - Present
WareITis LLC July 2010 - February 2012
PNT Software 2008 - 2010
Sharp Electronics 2006 - 2008
Education
Florida International University - College of Business
BBA, MIS
Keiser University July 2014 - Present
Ivoclar Vivadent AG 2010 - Present
American Express 2007 - 2010
American Express 2004 - 2007
American Express 2001 - 2004
American Express 1997 - 2001
American Express 1993 - 1997
American Express 1986 - 1993
Skills
Strategy, Business Strategy, Financial Services, Re-engineering, Credit Cards, Organizational Design, Leadership, Relationship Management, Business Development, Payments, B2B, Sales, CRM, Management, Account Management, Customer Satisfaction, New Business Development, Product Management, Customer Retention, Business Planning, Competitive Analysis, Vendor Management, P&L Management, Process Improvement, Sales Management, Strategic Partnerships, Forecasting, Customer Experience, Customer Service, Team Leadership, Salesforce.com, Marketing Strategy, Direct Sales, Selling, Strategic Planning, Change Management, Cross-functional Team..., Negotiation, Analytics, Analysis
Education
Nova Southeastern University 2010 — 2015
Doctor of Philosophy (Ph.D.), Educational Evaluation and Research, 4.0
Nova Southeastern University 2009 — 2010
Master of Business Administration (MBA), Leadership, 3.90
Florida International University - College of Business 1980 — 1985
Bachelor, Business Administration
cloudera
MasterCard July 2015 - Present
MasterCard March 2012 - Present
MasterCard March 2011 - April 2012
AMERICAN EXPRESS TRS November 2002 - October 2006
American Express January 2001 - January 2002
Oriental Financial Group January 1998 - January 2001
Visa January 1995 - January 1997
American Express January 1994 - January 1995
American Express January 1993 - January 1994
American Express January 1989 - January 1993
Skills
Credit Cards, Payment Systems, Debit Cards, Strategic Partnerships, Product Management, CRM, Direct Marketing, Business Development, Banking, New Business Development, Customer Acquisition, Management, Vendor Management, Payments, Business Strategy, Leadership, Segmentation, Marketing Strategy, Forecasting, Business Planning, Mobile Payments, Electronic Payments, Financial Services, Executive Management, Finance, Relationship Management, E-commerce, Analytics, Strategy
Education
University of Pennsylvania - The Wharton School 2014 — 2014
Total Leadership Course: Better Leader, Richer Life, Skills for Integrating Work and Life
Florida International University - College of Business 1989 — 1991
Business Administration
UNIVERSITY OF THE SACRED HEART
Science and Business Administration
Colegio Espiritu Santo 1975 — 1984
American Express Global Business Travel April 2012 - Present
American Express Global Business Travel 2009 - 2012
American Express 2007 - 2009
American Express 2006 - 2007
Advantage Human Resourcing Inc 2005 - 2006
A-1 Surveillance 2004 - 2005
Skills
Daily use and high..., Excellent verbal and..., Strong project..., Comfortable dealing..., Ability to manage..., Business Travel, Proposal Writing, Project Management, Proposal Support, Organization Skills, Presentations, Salesforce.com, Communication Skills, Microsoft Office, Writing, Onboarding, Office Management, Networking, Employee Engagement, Spreadsheets, Outlook, Executive Support, Administrative..., Newsletters, Digital Photography, Focus Groups
Education
St. Petersburg College 2015 — 2018
Bachelor of Applied Science (BASc), Managent and Organizational Leadership
St. Petersburg College 2012 — 2014
Associate of Arts (AA), General Studies
Florida State University 2001 — 2002
General Studies
American Express September 2014 - Present
American Express March 2013 - September 2014
American Express April 2011 - March 2013
American Express June 2008 - April 2011
American Express January 2004 - June 2008
BMO Financial Group July 2002 - November 2003
Woodbine Entertainment Group April 2001 - November 2003
RBC September 2000 - July 2002
Skills
CAMS, Consumer Practices, Certified Anti-Money..., UDAAP, Compliance Testing, Data Analysis, Analysis, Financial Services, Credit Cards, Risk Management, Regulatory Reviews, Compliance, Credit, Gap Analysis, Time Management, Organizational..., Business Analysis, Process Improvement, Governance, Testing, Analytics, Finance, Business Requirements, Leadership, Banking, Financial Risk, Management
Education
Institute of Certified Bankers
CRCM - Certified Regulatory Compliance Manager, Compliance
American Bankers Association (ABA)
National Compliance School, Compliance
Association of Certified Anti-Money Laundering Specialist (ACAMS)
CAMS - Certified Anti-Money Laundering Specialist, AML
Nova Southeastern University 2007 — 2009
Master of Science (M.S.), Leadership and Human Resources
Florida International University - College of Business 2004 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Seneca College of Applied Arts and Technology 2000 — 2002
General Business, Business, Management, Marketing, and Related Support Services
Tropical Smoothie Café January 2015 - Present
Wakulla Dance Academy September 2014 - Present
A&D Buffalo's March 2014 - August 2014
Ray's Pizza June 2013 - August 2013
Aeropostale May 2013 - July 2013
American Express June 2011 - July 2011
Skills
Microsoft Office, PowerPoint, Social Media, Cashiering, Customer Service, Promotional, Social Media Marketing, Facebook, Sales, Event Planning, Marketing, Time Management, Music, Microsoft Excel, Social Networking
Education
Florida State University 2012 — 2016
Bachelor's degree, Marketing, Senior
Cooper City High School 2008 — 2012
Pitpons August 2014 - Present
Tradesy 2014 - Present
Find Sports Now, Corp. 2007 - Present
Zynx Health 2013 - 2014
Joimo 2008 - October 2013
American Express 2012 - 2013
Sometrics 2011 - 2012
Northrop Grumman September 2006 - September 2010
Skills
Web Design, Programming, HTML + CSS, JavaScript, MySQL, PHP, HTML 5, CakePHP, CSS3, SEO, E-commerce Consulting, E-commerce, MVC, MVC Architecture, URL Rewriting, Apache, Lighttpd, Java, C++, Linux, HTML, jQuery, LAMP, OOP, AJAX, XHTML, Memcached, Subversion, XML, CSS, Test Driven Development, Web Development, Agile Methodologies, Software Design, Software Development, User Interface Design, WordPress, Databases, SQL, REST, Start-ups, User Experience, Mobile Applications, Management
Education
Florida State University 2002 — 2006
Bachelor of Science, Computer Science
Equifax March 2014 - Present
American Express March 2013 - February 2014
Park Bench July 2011 - August 2013
ChaseHealthAdvance, JPMorgan Chase May 2008 - June 2009
University Center Club October 2005 - January 2008
Skills
Customer Service, CRM, Account Management, Cold Calling, Sales, Relationship Management, B2B, Employee Training, Direct Marketing, Salesforce.com, Inventory Management, Management, Microsoft Office, Leadership, Time Management, Hospitality, Marketing, GoToMeeting, Strategic Partnerships, Sales Management, Sales Process, Cross Selling, Business Development, Volunteering
Education
Florida State University 2004 — 2008
Bachelor of Science (B.S.), Marketing
ADT January 2014 - Present
Media Sound Design 2002 - Present
Devcon Security August 2009 - January 2014
Guardian International Security 1998 - 2002
American Express 1996 - 1998
Skills
Access Control, Fire Alarm, Surveillance, Account Management, Alarm Systems, Customer Satisfaction, CCTV, Customer Service, Loss Prevention, Physical Security, Team Building, Training, Security Management, Management, Sales, Security, New Business Development, Microsoft Excel, Process Improvement, Security Operations
Education
Hollywood Institute of Beauty Careers 2013 — 2013
Certification, Electrolysis/Electrology and Electrolysis Technician
Florida Metropolitan University
Associate of Science (A.S.), Criminalistics and Criminal Science
Keiser University-Ft Lauderdale
Bachelor of Applied Science (BASc), Forensic Science and Technology
Earthport January 2015 - Present
Danal, Inc. January 2015 - Present
Danal, Inc. April 2012 - January 2015
Eventbrite June 2011 - April 2012
American Express August 2008 - July 2011
iSurfMurfreesboro.com March 2007 - August 2008
Skills
Sales Management, Business Relationship..., Client Relationship..., Internet, Account Management, Consultative Selling, New Business Development, HTML + CSS, Emerging Payments, Alternative Payments, E-payments, Mobile Payments, Strategic Partnerships, Channel Strategy
Education
Florida State University
BS, Political Science
Greenway Health March 2015 - Present
American Express May 2012 - March 2015
The Dentist's Choice February 2009 - May 2012
The Hartford June 2005 - February 2009
Skills
Sales, Sales Management, Management, Strategic Planning, Sales Process, Direct Sales, Cold Calling, New Business Development, Leadership, Relationship Building, Insurance, Business Development, Marketing, Account Management, Sales Operations, Salesforce.com, Sales Presentations, Building Relationships, CRM, Team Building
Education
Southern Christian University
B.S., Biblical Studies, 3.9 GPA
Florida State College at Jacksonville 2002 — 2005
Associate of Arts (A.A.)
American Express September 2014 - Present
American Express November 2012 - September 2014
American Express December 2010 - November 2012
American Express July 2010 - December 2010
Florida State University January 2010 - April 2010
Skills
Microsoft Office, Financial Analysis, PowerPoint, Microsoft Excel, Risk Management, Process Improvement, Budgets, Data Analysis, Marketing, Project Management
Education
Florida State University 2009 — 2010
Master of Business Administration
Florida State University 2005 — 2009
Bachelor of Science, Finance
Laureate International Universities April 2014 - Present
American Express February 2013 - April 2014
American Express December 2011 - February 2013
American Express July 2010 - December 2011
American Express June 2009 - July 2010
American Express June 2008 - June 2009
US Department of Commerce, NTIA July 2008 - December 2008
United States Department of Commerce July 2008 - December 2008
American Express July 2007 - July 2008
Skills
Leadership, Strategy, Process Improvement, Strategic Planning, Management, CRM, Analysis, Entrepreneurship, Business Analysis, Business Strategy, Project Management, Portfolio Management, Recruiting, Analytics, Marketing, Training, Market Research, Finance, Marketing Strategy, Social Media, Customer Satisfaction, Operations Management, Sales, Product Management, Call Center Management, Call Centers, Vendor Management, Team Leadership, Consulting, Program Management, Change Management, Financial Analysis
Education
Florida International University - College of Business Administration 2008 — 2009
MIB, International Business
University of Central Florida - College of Business Administration 2003 — 2007
B.A.S, Finance
University of Central Florida 2001 — 2005
Bachelors of Science, Finance
Casali Creative June 2008 - Present
Reliant Funding January 2013 - July 2014
CIT January 2002 - June 2008
Citigroup February 1999 - February 2001
American Express October 1997 - February 1999
American Express April 1995 - October 1997
Sallie Mae February 1991 - February 1995
Skills
Lead Generation, Copywriting, Email Marketing, Brand Development, Direct Mail, Event Planning, Promotions, Direct Marketing, Marketing Strategy, Online Marketing, Marketing Communications, Salesforce.com, Social Media Marketing, SEO, Event Management, Advertising, PowerPoint, Marketing Management, Start-ups, Budgeting, Negotiation, Account Management, Affiliate Marketing, Budgets, Sales, Sales Management, Management, Facebook, Marketing, Brand Management, Leadership, Competitive Analysis, Market Research, Social Media, CRM, Blogging, Analytics, Online Advertising, Trade Shows, New Business Development, SEM, Sales Operations, Strategic Partnerships, Entrepreneurship, Customer Service, B2B
Education
Florida State University 1986 — 1991
Comdata January 2015 - Present
American Express May 2011 - January 2015
American Express Business Travel January 2011 - June 2011
American Express March 2008 - December 2010
AT&T 2001 - 2008
Skills
Merchant Services, Credit Cards, Lead Generation, Relationship Management, Electronic Payments, Customer Acquisition, Cold Calling, Account Management, Customer Retention, Payment Card Processing, Sales Management, Sales, Salesforce.com, Mobile Payments, Selling, Cards, Sales Operations, Sales Process, Sales Presentations, Customer Experience
Education
Florida State University 1981 — 1984
Karma Athletics Ltd. 2015 - Present
JPK paris 75 April 2013 - May 2015
Sulu Collection May 2010 - February 2013
Coach, Tommy Hilfiger, Paloma Picasso, Bolle' 1997 - 2010
First Data Corporation August 1996 - May 1997
American Express April 1989 - October 1991
Burdines Department Stores May 1985 - May 1988
Skills
Retail, Merchandising, Sales, Social Media, Visual Merchandising, Trade Shows, Negotiation, Email Marketing, Marketing Strategy, QuickBooks, Leadership, Cold Calling, Wholesale, Trend Analysis, Wholesale Sales, Brand Development, Excel, Apparel, Handbags, Planograms, Supervising, MailChimp, Shopify, Facebook, Twitter, Photography, PowerPoint, Employee Training, Product Marketing, Fashion, Management, Selling, Private Label, New Business Development, Sportswear, Store Management, Travel Planning, Marketing, Customer Service, Inventory Management, Social Media Marketing, Styling, Brand Management, Advertising, Sales Management, Product Development
Education
Florida State University 1981 — 1985
BS in Fashion Merchandising, Fashion, Textiles, Marketing
Boone High School
Baptist Medical Center 2004 - Present
Blue Cross and Blue Shield of Florida 1996 - 2002
American Express 1988 - 1996
Skills
Hospitals, Management, Clinical Research, EMR, Healthcare Management
Education
Florida State College at Jacksonville 2002 — 2004
Associate of Science (AS), Radiologic Technology/Science - Radiographer
University of North Florida 1988 — 1990
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Alstom Transport July 2015 - Present
Hospira A Pfizer Company November 2014 - July 2015
Bacardi July 2012 - August 2014
Benetton USA Corporation September 2008 - June 2012
Fidelity National Information Services September 2005 - September 2008
Level 3 Communications August 2001 - August 2005
American Express March 1993 - December 2000
Skills
Cash Management, Budget Management, Financial Planning, Financial Analysis, Forecasting, FX, Hedging, Corporate Treasury, Treasury Management, Policy, Spanish, MBA Finance, Problem Solving, Financial Reporting, Credit, Payments, Banking, Customer Relations, Capital Markets, Repatriation of funds., Cash Flow, Investments, Currency, Loans, Liquidity, Corporate Finance, Cash Flow Forecasting, Internal Controls, SOX, Accounts Payable, Accounts Receivable, Cash, Budgeting, Treasury, Finance, Financial Risk, Analysis, Consolidation, Management, Customer Service, FX Options, Business Development, Budgets, Financial Modeling, Process Improvement, SAP, Sarbanes-Oxley Act, Strategic Planning
Education
Florida Metropolitan University 2003 — 2005
MBA, Business
Santa Maria University
Economics, Economics & Social Sciences
Santiago de Leon de Caracas
High School
Total Benefit Communications, LLC March 2012 - Present
GES Global Energy Services Inc March 2010 - December 2010
Applied Card Systems July 2001 - December 2002
CUNDY, Inc. November 1999 - May 2000
NCCI March 1996 - October 1999
Outsource International/Synadyne February 1995 - March 1996
Coca-Cola Enterprises March 1991 - September 1995
American Express January 1989 - February 1989
Skills
Employee Benefits
Education
Florida State University
Bachelor of Science (BS), Communication, General
American Express May 2014 - Present
AXA Advisors January 2013 - May 2014
Ironshore Insurance January 2010 - September 2012
Ironshore Insurance January 2008 - January 2010
Ironshore Insurance January 2007 - January 2008
AIG July 2005 - January 2007
Skills
Investments, Risk Management, Underwriting, Financial Analysis, Sales, Management, Life Insurance, D&O, Negotiation, Business Development, Wealth Management, Investment Advisory, Strategic Financial..., Risk Assessment, Term Life Insurance, Universal Life, Variable Annuities
Education
Pace University 2005 — 2009
Master of Business Administration (M.B.A.), Marketing / Management
Florida State University 2002 — 2005
Bachelor's degree, Political Science and Government
American Express August 2012 - Present
Sharp Business Systems January 2010 - August 2012
Chappel Health and Wellness August 2008 - January 2010
Skills
Marketing Strategy, New Business Development, Selling, Sales Process, Account Management, Salesforce.com, Cold Calling, Sales, Sales Presentations, Advertising, Marketing, Customer Service, Team Building, B2B, Negotiation, Direct Sales, Management, Sales Operations, Sales Management
Education
Florida State University 2003 — 2007
BA, Communications
American Express, Global Corporate Payments May 2015 - Present
American Express, Employee Digital Experience August 2012 - May 2015
American Express May 2012 - August 2012
MindShare February 2011 - May 2012
Fitango July 2010 - February 2011
The Documentary Group July 2010 - December 2010
Noah's Light Foundation March 2010 - August 2010
MindComet July 2009 - October 2009
Skills
Digital Strategy, Digital Marketing, Digital Media, Social Media, Online Advertising, Social Media Marketing, Interactive Marketing, Integrated Marketing, Mobile Marketing, Advertising, SEM, New Media, Analytics, Media Planning, Media Buying
Education
Full Sail University 2009 — 2010
Masters, Internet Marketing
Florida State University 2000 — 2004
B.S., International Affairs - Political Science
Duval County Public Schools August 2012 - Present
FSCJ January 2004 - Present
Comcast Cable June 2006 - July 2012
Comcast January 2006 - July 2012
Comcast January 1999 - June 2006
Comcast January 1998 - January 1999
First Union January 1998 - January 1998
BARNETT BANK January 1997 - January 1998
ALLIANCE MORTGAGE COMPANY January 1996 - January 1997
American Express January 1990 - January 1996
Skills
HRIS, College Recruiting, Employee Engagement, Human Resources, Interviews, Management, Screening, Hiring, Team Management, Change Management, Customer Service, Job Fairs, Sales, Background Checks, Resource Management, Workforce Planning, New Hire Orientations, Benefits Administration, Community Outreach, HR Policies, Employee Benefits, PeopleSoft, Technical Recruiting, Training, Employee Training, Call Centers, Coaching, Customer Satisfaction, Telecommunications, Account Management, Process Improvement, Team Building, Team Leadership
Education
Webster University 2000 — 2002
Master's degree, Human Resources Management/Personnel Administration, General
Florida State University 1985 — 1989
Bachelor of Science (BS), Communications
Duncan U. Fletcher High School
Duncan U. Fletcher High School
American Express October 2014 - Present
Self Employed Real Estate, Farming among other things June 2012 - Present
W Hotels April 2014 - September 2014
Contempo Hotel Boutique December 2010 - June 2012
AsiaLatina Hotel & Restaurant February 2005 - January 2010
Paraiso Club Hotel & Restaurant 2010 - 2010
The Roosevelt Hotel July 2002 - July 2004
Skills
Hospitality Management, Hotel Management, Hospitality, Spanish, Travel Management, Hospitality Industry, Food & Beverage, Hotels, Public Relations, Resorts, Tourism, Pre-opening, Hotel Booking, Food, Restaurants, Event Planning
Education
Florida International University - College of Business Administration 1991 — 1995
Bachelor, Hospitality Management
IBM July 2014 - Present
IBM April 2011 - June 2014
IBM October 2008 - April 2011
IBM July 2006 - September 2008
IBM 2002 - 2006
American Express 1981 - 2001
Skills
IT Service Management, Service Delivery, ITIL, Infrastructure, PMO, Management, SDLC, Data Center, Governance, Team Leadership, Program Management, Business Analysis, Disaster Recovery, Process Improvement, Contract Negotiation, Outsourcing, IT Management, Leadership, MS Project
Education
Binghamton Central High School 1977 — 1981
Florida Community College at Jacksonville
American Express July 2015 - Present
Healthesystems November 2010 - June 2015
PricewaterhouseCoopers June 2007 - December 2010
Quality Distribution.com June 1999 - June 2007
Quality Distribution, Inc 1999 - 2007
Skills
Disaster Recovery, Microsoft SQL Server, SQL, SDLC, Business Intelligence, SharePoint, IT Strategy, Databases, Visio, Data Warehousing, Vendor Management, Software Project..., Unix, Enterprise Architecture, Active Directory, Data Analysis, SSIS, Requirements Analysis, IT Management, Database Design, Integration, ETL, Requirements Gathering, Data Modeling
Education
University of Tampa - John H. Sykes College of Business 2003 — 2005
MS-TIM, Technology and Innovation Management
Florida Southern College 1995 — 1999
BS, Financial Management\CIS
The Home Depot October 2014 - Present
American Express May 2012 - October 2014
American Express September 2009 - May 2012
IBM August 2008 - July 2009
miamidade.gov June 2002 - March 2005
Accenture January 2001 - September 2001
Learning Systems Institute 1998 - 1999
Skills
Product Management, Product Development, Analysis, Project Management, Cross-functional Team..., Instructional Design, Knowledge Management, Training, Software Documentation, Requirements Gathering, Requirements Analysis, Call Centers, Visio, Customer Experience, Business Analysis, Digital Strategy, Information Design, Marketing Strategy, Interaction Design, Customer Service, Business Strategy, Reporting & Analysis, Digital Servicing, ecommerce, E-commerce, Technical Writing, Strategy, Program Management
Education
Nova Southeastern University 2012 — 2016
Master of Business Administration (MBA), Management, 3.9
Florida State University
Master of Arts, Instructional Systems
Florida State University
BA, Psychology emphasis in Performance Management, minor in communications
Baked March 2013 - Present
Leibowitz Communications January 2012 - January 2013
American Express October 2011 - December 2011
McFrank & Williams Advertising Agency, Inc. January 2011 - October 2011
GlobalHue (NYC) July 2007 - December 2009
GlobalHue July 2007 - November 2009
Posner Advertising (NYC) January 2006 - June 2007
Skills
Integrated Marketing, Email Marketing, Advertising, Creative Direction, CRM, Strategy, Marketing, Marketing Strategy, Public Relations, Competitive Analysis, Market Research, Project Management
Education
Florida State University
BA, English
Leoni Real Estate Corporation June 2012 - Present
Clipper Cafe at Joe DiMaggio Children's Hospital February 2011 - May 2012
Sunny Isles Fine Wine & Spirits October 2009 - February 2011
American Express June 2007 - October 2009
Bank of America October 2004 - January 2007
Fat Tuesday June 2002 - December 2003
Skills
International Market..., International Financial..., Business Development, Process Improvement, Proposal Writing, International Business, Negotiation, Business Strategy, Market Research, Competitive Analysis, Start-ups, Management, Customer Service, Sales, Account Management, Training, Leadership
Education
Nova Southeastern University 2008 — 2010
MIBA, International Business
University of Sao Paulo
Florida State University 2000 — 2004
BS, Multinational Business Operations
Duval County Public Schools August 2012 - Present
Florida State College at Jacksonville August 2004 - Present
Comcast January 1999 - Present
Comcast January 1998 - Present
Comcast January 2006 - July 2012
First Union January 1998 - January 1998
BARNETT BANK January 1997 - January 1998
ALLIANCE MORTGAGE COMPANY January 1996 - January 1997
American Express January 1990 - January 1996
Skills
College Recruiting, Staffing Services, Temporary Staffing, Cold Calling, Temporary Placement, Workforce Planning, Succession Planning, Team Building, Training, Recruiting, Onboarding, Employee Relations, Coaching, Applicant Tracking..., Conflict Resolution, Resume Writing, Customer Service, Talent Acquisition, Leadership Development
Education
Webster University 2000 — 2002
Master's degree, Human Resources Management/Personnel Administration, General
Webster University 2000 — 2002
Master's degree, Human Resources Development
Florida State University 1985 — 1989
Bachelor of Arts (B.A.), Communication, General
Florida State University 1985 — 1989
Bachelor of Science (BS), Communications
Alorica - formerly Precision Response Corporation (PRC) 1996 - Present
Cross Country Home Servcies 2013 - 2014
Certified Vacations/Tours 1992 - 1997
American Express 1988 - 1992
Skills
BPO, Workforce Management, Contact Centers, Customer Experience, Call Center, Outsourcing, Vendor Management, Telemarketing, Customer Satisfaction, Process Improvement, Operations Management, Account Management, Customer Service, Performance Management, Business Process..., Call Center Development, Inbound Marketing, Customer Retention, Service Delivery, CRM, Telecommunications, Lead Generation, Business Development, Management, New Business Development, Leadership, Call Centers, Marketing, Training, Recruiting, Team Building, Avaya, ACD, Offshoring, Coaching, Team Leadership, IVR, Team Management, P&L Management, Contact Center..., Business Analysis, Executive Management, Change Management, Cross-functional Team..., Strategy, Outsourcing Management, Customer Experience..., Metrics, Call Center..., Performance Metrics
Education
Florida State University
BS Finance and MBA, Finance, Economics and Management
ADT Security Services May 2012 - Present
American Express April 2010 - December 2011
Perot Systems August 2006 - April 2009
Burger King Corporation March 2002 - March 2006
Skills
PMP, Program Management, PMO, Project Portfolio..., SDLC, Certified Scrum Master..., Clarity, Data Center Relocation, Project Management, Data Center, Process Improvement, Leadership, Scrum, SharePoint, Vendor Management
Education
Florida State University 1984 — 1986
Bachelor of Science (B.S.), Computer Science and Mathematics
American Express April 2015 - Present
Go Daddy October 2012 - March 2015
Intel Corp April 2000 - November 2012
Florida Lottery June 1989 - February 2000
Skills
Microstrategy, Data Warehousing, Storage, Data Modeling, Business Intelligence, ETL, SQL, Unix, Microsoft SQL Server, Perl, SDLC, Linux, Requirements Analysis, Software Development, Databases, System Architecture, Integration, Architecture, Testing, Agile Methodologies, Programming, Servers, Cloud Computing, Visual Studio, SharePoint, Software Engineering, Web Applications, Data Center, Business Intelligence..., Operating Systems, Enterprise Architecture, .NET, Software Project..., Software Design, Oracle, Requirements Gathering, Disaster Recovery, C#, Visio, Database Design, IIS, PL/SQL, SSIS, SSRS
Education
Florida State University 1982 — 1986
BS, Computer Science
Royal Caribbean Cruises, Ltd. November 2014 - Present
Assurant June 2010 - November 2014
WellPoint 2008 - 2009
American Express 2002 - 2008
American Express 2000 - 2001
Skills
Building Relationships, Project Planning, Process Improvement, Cross-functional Team..., Change Management, PMP, PMO, Project Management, Training, Strategic Planning, Leadership, Management, Vendor Management, Product Development, Human Resources, Budgets, Business Process..., Team Building, Business Analysis, Marketing, SDLC, Project Portfolio..., Program Management, Risk Management, Strategy, CRM, Team Leadership, IT Strategy
Education
Florida State University
Bachelor of Science (B.S.)
PwC August 2014 - Present
NextEra Energy June 2010 - August 2014
FPL Group May 2006 - June 2010
Campus Management 2005 - 2006
American Express 2005 - 2005
Florida State University Learning Systems Institute 2002 - 2004
Skills
Instructional Design, Training, Leadership Development, Performance Improvement, Program Evaluation, Instructor-led Training, ADDIE, E-Learning, Needs Analysis, Training Delivery, Coaching, Management, Instructional Technology, Project Management, Process Improvement, Performance Management, Employee Training, Captivate, Organizational..., Leadership, Succession Planning, Learning Management, Blended Learning, Organizational..., Human Performance, Adult Education, Learning Management..., Organizational Learning, Technical Training, Talent Management, Grant Writing, MBTI, Change Management, 360 Feedback, Strategy, Consulting, Career Development
Education
Florida State University 2001 — 2002
Master of Science (M.S.), Instructional Systems
Florida State University 1998 — 2001
Bachelor of Science (B.S.), Psychology
American Express July 2013 - Present
Eagle Datagistics November 2012 - July 2013
Trillium Solutions Group June 2012 - September 2012
Insight Global August 2011 - June 2012
Flowers Foods January 2011 - August 2011
University of Notre Dame February 2003 - January 2011
University of Notre Dame February 2003 - October 2006
Crowe Chizek August 2002 - November 2002
Skills
Databases, PL/SQL, ETL, Programming, SQL, Microsoft Excel, Java, Shell Scripting, PowerPoint, Analysis, Business Objects, Oracle, XML, Microsoft Word, VBA, Database Design, Crystal Reports, Oracle SQL, Visual Basic
Education
Florida State University
Master of Science, Management of Information Services
Trine University
Bachelor of Arts, Physical Education
Kaplan University March 2010 - Present
Kaplan University January 2008 - March 2010
Kaplan University April 2007 - January 2008
Kaplan University June 2006 - April 2007
2005-2006 January 2005 - January 2006
American Express January 2000 - January 2005
Santa Fe County Youth Development Program January 1998 - January 2000
Unites States Army January 1993 - January 1997
Skills
Academic Advising, Admissions, Training, Adult Education, Higher Education, CampusVue, Student Affairs, Leadership, Enrollment Management, Career Development, Community Outreach, Retaining Customers, E-Learning, Distance Learning, Student Development, Academic Administration, Student Engagement, Career Counseling, Management, Staff Development, Conflict Resolution, Campus, Student Counseling, Academia, Student Financial Aid
Education
Florida Memorial College 1988 — 1992
Kaplan University
Masters of Science, Management 2010Change Leadership
American Express January 2003 - Present
American Express January 2000 - January 2003
American Express January 1998 - December 1999
Skills
Credit Cards, Credit Risk, Operational Risk..., Financial Risk, Credit, Risk Management, Portfolio Management, Financial Services, Payments, Consumer Lending, Financial Analysis, Commercial Lending, Governance, Cards, Vendor Management, Leadership, Operational Risk, Strategy, Relationship Management, Management
Education
Nova Southeastern University 1998 — 2000
Master, Business Administration
Florida International University - College of Business 1993 — 1997
BS, Accounting
Black Knight Financial Services March 2015 - Present
Black Knight Financial Services August 2014 - March 2015
Black Knight Financial Services April 2013 - August 2014
JPMorgan Chase December 2010 - March 2013
Washington Mutual May 2007 - December 2010
Washington Mutual November 2003 - May 2005
American Express 1987 - 1996
Skills
SDLC, Visio, User Acceptance Testing, Agile Methodologies, Business Analysis, Requirements Analysis, Databases, SQL, Data Warehousing, Business Requirements, Vendor Management, Testing, Requirements Gathering, MS Project, Systems Analysis, Program Management, Integration, Business Process..., Disaster Recovery, SharePoint, Process Improvement, PMO, Software Project..., ETL, Microsoft SQL Server, Business Intelligence, Access, Software Documentation, Database Design, PMP, Data Modeling
Education
Florida State College at Jacksonville 1991 — 2003
Devry Institute of Technology 1982 — 1985
Computer Science
Grove City High School
American Express July 1990 - Present
American Express July 1990 - Present
Signature Grand October 2005 - May 2006
Boca Raton Community Hospital August 2004 - January 2005
Skills
Typing, Microsoft Office, Data Entry
Education
Nova Southeastern University 2008 — 2010
Masters of Science, Human Resources
Florida Metropolitan University 1999 — 2003
Bachelor of Science, Business Administration
American Express June 2009 - Present
Office Depot April 2008 - June 2009
The Home Depot 2006 - 2008
The Home Depot 2005 - 2006
The Home Depot 2002 - 2005
The Home Depot 1999 - 2002
The Sports Authority 1997 - 1999
Skills
Requirements Analysis, Instructional Design, Needs Analysis, Instructor-led Training, Process Improvement, Change Management, Project Management, Six Sigma, Cross-functional Team..., Leadership, Business Process..., Training, Project Planning, Analysis, Management, Software Documentation, Quality Assurance, Business Process, Integration, PMP
Education
Florida State University 1996 — 1997
M.S., Instructional Systems
Florida State University 1992 — 1996
B.S., Psychology
Sotheby's February 2014 - Present
Christie's October 2010 - January 2014
Various August 2008 - May 2010
American Express 2006 - 2008
American Express 2004 - 2006
American Express 2002 - 2004
Putnam Investments 2000 - 2001
Education
New York University - Leonard N. Stern School of Business 2008 — 2010
Master of Business Administration (MBA), Marketing
The Hong Kong University of Science and Technology 2009 — 2009
Certificate, International Business
Florida State University 1996 — 2000
Bachelor of Science, Accounting
Wolters Kluwer Pharma Solutions March 2009 - Present
CIBER, Inc. 2006 - 2010
American Express April 2008 - December 2009
Wolters Kluwer Health 2009 - 2009
Acxiom 2006 - 2008
SumcoUSA 2003 - 2006
Matrix Resources February 2000 - March 2003
Bowne Business Solutions 2002 - 2002
Skills
Data Integration
Education
Florida State University 1974 — 1978
Bachelor, Applied Mathmatics
Worldpay August 2015 - Present
Acculynk January 2015 - July 2015
BlueSnap January 2014 - January 2015
American Express September 2012 - January 2014
WorldPay October 2011 - September 2012
BB&T February 2010 - October 2011
JPMorgan Chase May 2007 - February 2010
Skills
Retail, Merchant Services, Credit Cards, Payments, New Business Development, Consultative Selling, Customer Relations, Negotiation, Sales Process, Account Management, Strategic Planning, POS, Solution Selling, Problem Solving, B2B, Vendor Relations, Contract Negotiation, Cold Calling, Credit Card Processing, Strategic Partnerships, Banking, Sales Presentations, Competitive Analysis, Customer Acquisition, Partnering, Middle Market, Cash Flow, Cross Selling, National Account Sales, National Account..., Selling, Payment Card Processing, Customer Retention, Marketing, Payment Gateways, Sales, Electronic Payments, Finance, Mobile Payments, Payment Systems, E-commerce, E-payments, Mobile Commerce, Business Development
Education
Florida State University 2003 — 2007
Bachelor of Science, Economics
American Express July 2008 - June 2013
Prime Management 2001 - 2008
Skills
Strategic Planning, Budgets, Contract Negotiation, Customer Service, Financial Analysis, Leadership, Property Management
Education
Florida State University
Business
american express Project ManagerAmerican Express Technologies1995 - Present
American Express / Distributed Authorizations 1995 - Present
Education
Florida Southern College 1975 — 1979
BS, Accounting
American Express March 2012 - Present
Atlanta Police Department March 2010 - March 2012
Atlanta Police Department 1997 - 2010
Skills
Private Investigations, Criminal Justice, Fraud, Internal Investigations, Investigation, Surveillance, Counterintelligence, Intelligence Analysis, Background Checks, Criminal Investigations, Crisis Management, Protection, Interrogation, Intelligence, Police, Law Enforcement..., Federal Law Enforcement, Criminal Law, Firearms, Security Operations, Security Audits, Evidence, Corporate Security, Computer Forensics, Counterterrorism, National Security, Forensic Analysis, Fraud Detection, Cybercrime, Vulnerability Assessment, Security Awareness, Homeland Security, Law Enforcement
Education
Florida State University 1985 — 1989
B.S., Criminology
Sun Microsystems October 1998 - July 2008
StorageTek / Sun Microsystems 2001 - 2008
StorageTek 1998 - 2008
Storage Technology Corporation acquired by Sun Microsystem, Inc. 1998 - 2008
american express 1986 - 1996
Education
Florida State University 1980 — 1984
BA, Sociology
Ethan Allen Interiors February 2015 - Present
H&RBlock January 2013 - Present
Virginia Beach City Public Schools October 2008 - Present
Devoted Volunteer November 1985 - Present
GEICO February 2014 - February 2015
City of Virginia Beach July 2013 - September 2013
American Express 1985 - 1994
Skills
Classroom Management, special education, Customer Service, Compliance, Customer Satisfaction, Customer Retention, Tutoring, Tax Preparation, Multi Tasking, Tax Returns, Teamwork, Teaching, Telephone Skills, Complaint Management, Lecturing, Lesson Planning, Appointment Scheduling, Front Office, Research, Microsoft Office, Newsletters, Organization, Quality Assurance, Behavior Management, Behavior Modification, Humanitarian, Adult Education, Distance Learning, Confidentiality, Time Management, Fundraising, Critical Thinking, Smartboard, Parent-Teacher..., Reading Intervention, Differentiated..., Youth Mentoring, Guided Reading, Inquiry-based Learning, Promethean Board, Technology Integration, Social Studies, Leadership Development, Instructional Technology, Secondary Education, Curriculum Development, Team Building, Leadership, Training, Project Management
Education
Saint Leo University 2008 — 2011
Bachelors, Philosophy and Religious Studies
Florida Community College at Jacksonville
Associates of Arts, Liberal Arts and Sciences, General Studies and Humanities
American Express FranchiseeJersey Mike's SubsAugust 2010 - Present
PRC October 2008 - August 2010
Enterprise Rent-A-Car September 2006 - September 2008
Skills
Customer Service, Inventory Management, Sales, Restaurants, Leadership, Marketing, Hospitality, Team Building, Team Leadership, Microsoft Office
Education
Florida State University 2003 — 2005
American Express April 2011 - Present
Skills
Lotus Notes, PowerPoint, Microsoft Office, Excel, Microsoft Word
Education
Florida State University 2000 — 2003
Bachelor in Arts, English
Valencia Community College 1997 — 2000
Associates in Arts
Incepture July 2014 - Present
Parsons Brinckerhoff 2013 - 2014
Florida Blue 2009 - 2013
Florida Blue 2002 - 2009
Florida Blue 2000 - 2002
Federal Reserve Bank of Atlanta 1996 - 2000
American Express 1994 - 1996
American Express 1992 - 1994
American Express 1990 - 1992
Edelman 1988 - 1990
Skills
Captivate, Instructional Design, Needs Analysis, Blended Learning, ADDIE, Learning Management, Employee Training, Visio, Organizational..., Instructor-led Training, SnagIt, Leadership Development, Workshop Facilitation, E-Learning
Education
Florida State University
M.S., Instructional Systems
University of Florida
B.S., Telecommunication/Business
CareSource September 2015 - Present
Bridgeforce August 2014 - Present
Fifth Third Bank February 2010 - February 2014
Citi 2006 - 2009
HSBC 2004 - 2006
American Express 2001 - 2004
American Express 1998 - 2001
American Express 1996 - 1998
American Express 1994 - 1996
American Express 1990 - 1994
Skills
Strategic Partnerships, Credit Cards, Vendor Management, Payments, Product Development, Mobile Payments, Management, Six Sigma, Debit Cards, Market Research, Loyalty Programs, Re-engineering, Project Portfolio..., Product Management, EMV, Digital Marketing, NFC, Marketing Strategy, Smart Cards, Public Speaking, Brand Development, Conversion Optimization, Private Label, Prepaid Cards, People Management, Co-Branding, Operations, TSYS, FDR, MasterCard, American Express, Visa, ECM, New Product..., Platform Integration, Strategy, Project Management, Project Delivery, Business Process..., Business Development, Business Strategy, Cards, Credit, Competitive Analysis, CRM, Cross-functional Team..., Electronic Payments, Customer Experience, Enterprise Content..., Leadership
Education
Hartford University
BS, Business Administration
Florida Community College at Jacksonville
Industrial Technology
Fort Walton Beach High School
High School
JM Family Enterprises September 2000 - Present
NCCI February 1998 - September 2000
American Express June 1984 - February 1998
Skills
FileNet, SDLC, Business Analysis, Vendor Management, Process Improvement, Testing, Leadership, Quality Assurance, Budgets, Disaster Recovery, Project Management, Business Process..., Business Intelligence, SharePoint, Visio
Education
Florida State University 1979 — 1983
BS, MIS
Blue Cross Blue Shield May 2002 - May 2009
BCBSFL 2002 - 2009
Humana August 1997 - May 2002
American Express April 1990 - June 1996
Dataplex May 1984 - April 1990
Skills
Healthcare, Software Documentation, Health Insurance, Leadership, Process Improvement, HIPAA, Call Center, Vendor Management, Training, Strategic Planning, Customer Service, Team Building
Education
Florida State College at Jacksonville
A.A., Computer Technology
FiduciaryVest, LLC April 2011 - Present
Young Life International June 2000 - May 2005
Side by Side Farms January 2001 - January 2005
McKesson Technologies January 1996 - January 1998
Equifax January 1993 - January 1996
American Express January 1989 - January 1991
Federated Department Stores January 1987 - January 1989
Education
Georgia State University
Masters of Business Administration, Marketing
Florida State University
Bachelors, Finance
Sapphire Interests, Inc. July 2015 - Present
American Express 1998 - June 2015
American Express 1995 - 1998
American Express January 1993 - January 1995
American Express June 1991 - January 1993
Skills
Requirements Gathering, Business Requirements, SDLC, Requirements Analysis, Business Analysis, Visio, Business Process, Business Process..., Software Project..., Vendor Management, Process Improvement, Project Portfolio..., Program Management, Agile Methodologies, Data Analysis, Credit Cards, SOA, Data Modeling, Re-engineering, User Acceptance Testing, COBOL, Enterprise Architecture, Mainframe, PMO, Web Services, Integration, Project Management, PMI-ACP (Project..., Scaled Agile Framework, Project Delivery, Change Management, Analysis, Information Technology, Software Documentation, Leadership, IT Strategy, Risk Management
Education
Nova Southeastern University 1995 — 1998
MBA, Master of Business Administration
Florida State University 1987 — 1991
BS, Marketing Communications
Roche Carolina July 2015 - Present
Tallahassee Memorial Hospital February 2012 - Present
Arizona Public Service (APS) May 2011 - October 2011
LabCorp 2002 - 2010
Capital One 1999 - 2002
Jacksonville Zoo 1998 - 1999
University Medical Center (Shands Jax) 1996 - 1998
American Express 1982 - 1996
Skills
Leadership Development, Performance Management, Workforce Planning, Organizational..., Employee Relations, Succession Planning, Organizational..., Talent Management, Employee Engagement, Organizational Design, Change Management, Training, Strategy, Leadership, Policy, Process Improvement, Instructional Design, Management Consulting, Team Building, Strategic Planning, Coaching, HR Consulting, Human Resources, Management, Conflict Resolution, Performance Improvement, Staff Development, Executive Coaching, Employee Training, FMLA, Applicant Tracking..., Talent Acquisition, Onboarding, HRIS, New Hire Orientations, Personnel Management, Recruiting, Interviews, Culture Change, Hiring, HR Policies, Management Development, Career Development, Workshop Facilitation, Employment Law, Training Delivery, Consulting, Job Analysis, Time Management, Analysis
Education
Florida State University 2012 — 2014
Master of Science (MS), Instructional Systems, Performance Improvement and Human Resource Development, 4.0
University of Utah 1972 — 1976
Bachelor of Arts (B.A.), English
Utah State University 1973 — 1974
Arise Virtual Solutions Inc. January 2015 - Present
Bright House Networks September 2012 - July 2014
VIPdesk August 2008 - September 2012
American Express September 2001 - June 2008
American Express October 1998 - August 2001
Skills
Call Centers, Customer Retention, CRM, Vendor Management, Customer Experience, Leadership, Call Center Management, Driving Results, Sales, Client Management, Vendor Relationships, Relationship Management, Project Management, Leading People, Marketing, Six Sigma, Program Management, Management, Customer Service
Education
Nova Southeastern University
Master of Business Administration (MBA)
Florida State University
Bachelor of Science (BS), Education
American Express July 2011 - Present
American Express March 2009 - July 2011
American Express April 2004 - July 2009
American Express July 2001 - April 2004
American Express October 1998 - July 2001
Skills
Customer Experience, Credit Cards, Relationship Management, Call Center, Process Improvement, Coaching, Business Analysis, Customer Service, Leadership, Payments, Call Centers, Vendor Management, Banking, SDLC, Customer Satisfaction, Change Management, Time Management, Financial Services, PMO, Risk Management, Business Process..., Program Management, Outsourcing, Strategy, CRM, Cross-functional Team..., Analytics, Project Portfolio..., Management, Project Management, Analysis, Team Leadership
Education
Nova Southeastern University
Master of Business Administration (MBA), Business Administration and Management, Magna Cum Laude
Florida Southern College
Bachelor's of Science, Communication and Media Studies
BNP Paribas May 2015 - Present
Deutsche Bank July 2013 - Present
American Express 2009 - 2013
Skills
Risk Management, Relationship Management, FX Options, Payments, Banking
Education
Florida State University 2003 — 2007
BS, Economics
Guggenheim Partners Latin America, Inc August 2014 - Present
MasterCard February 2014 - August 2014
MasterCard September 2013 - January 2014
MasterCard June 2013 - August 2013
American Express May 2010 - August 2010
Rowland Coffee Roasters May 2009 - August 2009
Skills
Valuation, Corporate Finance, Portfolio Management, Financial Analysis, Financial Modeling, Equities, Credit Risk, Strategic Financial..., Fixed Income, Derivatives, Finance, Banking, Capital Markets, Hedge Funds, Credit Analysis, Credit, Financial Risk, Asset Management, Bloomberg, Investments, Emerging Markets, Financial Markets, Investment Banking, Accounting, Strategy, Risk Management, Financial Services, Business Planning, Management, Business Development, Market Research, @Risk
Education
Florida International University - College of Business 2012 — 2013
Master of Science, Finance
University of Florida - Warrington College of Business Administration 2010 — 2011
Bachelor of Science (B.S.), Business Administration
University of Florida
Bachelor of Science, Business Administration
Christopher Columbus High School 2003 — 2007
American Express November 2014 - Present
LifeLock August 2012 - October 2014
Cross Media Works September 2010 - August 2012
College of Medicine, Florida State university January 2009 - April 2010
NIIT Technologies Limited May 2007 - July 2007
Blue Chips Ltd. May 2006 - July 2006
Skills
Python, Agile Methodologies, Eclipse, SDLC, Functional Testing, XML, Scrum, Testing, MySQL, Visual Studio, JavaScript, Databases, Quality Center, Unix, Test Case Generation, Test Automation, Manual Testing, User Acceptance Testing, Regression Testing, Quality Management, Perl, Java, Web Applications, Test Planning, Quality Assurance, Oracle, Test Execution, Linux, ALM, C#, Test Management Tool, OOP
Education
Florida State University 2008 — 2010
MS, Computer Science
R.I.T 2004 — 2008
B.E, Information Technology
American Express August 2014 - Present
RPA/Ing August 2013 - August 2014
cafe italiano June 2003 - September 2012
Skills
Hospitality, Event Management, New Business Development, Customer Service, Advertising, Marketing, Hotels, InDesign, Entrepreneurship, Marketing Strategy, Restaurants, Email Marketing
Education
University of Central Florida 1993 — 1996
B.A Finance, Finance
Florida State University 1989 — 1993
B.A Urban Planning, Urban Planning
Open Dealer Exchange, LLC September 2010 - Present
ADP Dealer Services August 2007 - February 2011
MenuVantage/ADP 2007 - 2009
GABOR CONSULTING INC January 2004 - June 2007
American Express 2006 - 2007
FPL 2006 - 2006
Pfizer 2003 - 2004
Corporate Internet Communications June 2003 - December 2003
VIRTUAL EDUCATIONAL SERVICES January 2001 - July 2001
NetVideo Networks February 2000 - January 2001
Skills
XML, jQuery, JavaScript, ASP.NET, Web Services, Software Development, C#, Web Development, LINQ, CSS, SQL, Databases, Microsoft SQL Server, HTML, WCF, Agile Methodologies, PHP, HTML 5, Software Project..., Web Applications, ASP.NET MVC, Scrum, Object Oriented Design, VB.NET, MySQL, Full SDLC, IIS, ADO.NET, Entity Framework, ORM, Open Source, Apache 2, Ubuntu, Linux, Windows, Bootstrap
Education
Florida State University - College of Business 2002 — 2003
MBA, Entrepreneurship
University of Florida - Warrington College of Business Administration 1989 — 1993
BS, Management
American Express October 1999 - Present
American Express 1980 - 1999
Skills
Microsoft Office, Microsoft Excel, Research, Teaching, Windows, Microsoft Word, Editing, Public Relations, Social Media
Education
Florida Southern College 1955 — 1962
Bachelor of Science, Business Administration and Management, General / Minor Industrial Arts
Aviation Structures School- US Navy
American Express April 1995 - Present
Skills
Omniture, SAS, Tealeaf, Analytics, Credit Cards, Financial Services, Relationship Management, Business Analysis, Customer Experience, Vendor Management, Data Analysis, Process Improvement, Call Centers, Web Analytics, Payments, Project Management, Analysis, Business Intelligence, Requirements Gathering, Visio, Business Requirements, Data Mining, Requirements Analysis
Education
Florida State University 1989 — 2004
BS, Statistics, Mathematics
American Express February 2011 - Present
Kaplan University July 2008 - December 2010
Interactive Responses Technologies 2006 - 2008
PRC LLC 2004 - 2008
Skills
Higher Education, Admissions, Program Development, Financial Aid, Student Services, Career Counseling, Staff Development, Data Entry, Call Center, Sales, CampusVue, Teamwork, Conflict Resolution, College Recruiting, Data Analysis, CRM, Management, Coaching, Call Centers
Education
Kaplan University 2008 — 2012
Bachelor, Communication Emphasis in Organizational Communication
Florida Memorial College 2004 — 2006
Associate, Business Administration concentration in Marketing
ADIR International June 2010 - Present
AutoClub of Southern California-AAA April 2007 - July 2010
Sears Holdings Corporation September 2002 - March 2007
American Express 2000 - 2002
Education
Florida Metropolitan University 1985 — 1989
Bachelor of Science, MIS
American Express Field Representative1 to 1 TutorSeptember 2011 - November 2011
Institute for Social and Behavioral Sciences September 2009 - August 2011
University of Central Florida August 2009 - May 2011
Skills
Database Management, Data Entry, Data Analysis
Education
University of Central Florida 2009 — 2011
Master's of Arts, Applied Sociology
Florida State University 2005 — 2008
Bachelor of Science, Criminology and Sociology
Scientific Research Corporation May 2009 - Present
Telcordia Technologies September 2007 - May 2009
Avaya March 2005 - September 2007
Penn State University January 2004 - February 2005
American Express July 2002 - November 2003
Stevens Institute of Technology August 2001 - December 2001
AT&T Bell Labs/AT&T/Lucent Technologies (Alcatel-Lucent) December 1995 - December 2001
IBM March 1992 - August 1994
Skills
Java, Windows, C++, Perl, Unix, C, LISP, Prolog, ADA, VBA, HTML, FORTRAN, PASCAL, ASSEMBLY, SAS, R, SHELL Scripting (AWK,..., MySQL, Microsoft SQL Server, SQLite, Sybase, Informix, Oracle, MS-DOS, OS2, NOS, IBM AIX, Linux, CentOS, NetBSD, HP-UX/SOLARIS, VMS, QualNet, OPNET, Expert Systems, Regression, Variable Selection..., Classification, Clustering, Sampling & Resampling..., Association Analysis..., Heuristic Optimization, Project Management, Integration
Education
Florida State University 1988 — 1991
Doctor of Philosophy (Ph.D.), Computer Science
Florida State University 1986 — 1988
Master's Degree, Computer Science
CliftonLarsonAllen January 2008 - Present
American Express 2003 - 2005
Skills
Accounting, Financial Reporting, Corporate Tax, Income Tax, CPA, Tax Preparation, Tax, Tax Research, Partnership Taxation, Tax Accounting, US GAAP, Internal Controls, Financial Statements, General Ledger, GAAP
Education
University of Central Florida 2007 — 2009
Masters, Taxation
Florida State University 1999 — 2003
Bachelors, Finance
Regions Financial Corporation September 2007 - Present
American Express May 1988 - July 2007
Education
Florida Southern College
Bachelor of Applied Science (B.A.Sc.), Advertising & Communication
Rockland Community College
Associate of Arts and Sciences (A.A.S.), Adveritising & Communications
Spring Valley High School
High School Diploma
North Florida Irrigation Equipment April 2011 - Present
American Express March 1989 - May 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Robert E. Lee High School, Jacksonville, FL 1972 — 1975
Florida State College at Jacksonville
Mori Lee, LLC November 2014 - Present
Dollar Financial Group September 2013 - October 2014
American Express August 2009 - February 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Debt Collection, Skip Tracing, A/R Collections, Call Centers, Credit, Credit Cards, Banking, Finance, Financial Risk, Accounts Receivable, Payments, Outlook, Customer Service
Education
Fort Lauderdale HighSchool 1995 — 1998
Florida Metropolitan University
Bachelor of Science, Criminal Justice/Safety Studies
ABB OPTICAL GROUP December 2009 - Present
American Express October 1999 - September 2009
Skills
Leadership, Employee Training
Education
Florida Memorial College
Bachelor of Science (B.S.), Criminal justice
St.Croix Central High school