American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
Forest Fibers Inc. April 2013 - September 2015
Sears Canada October 2012 - April 2013
Bharti Vidhya Bhawan August 2010 - December 2010
Ordre de Malte France February 2010 - April 2010
American Express August 2008 - October 2009
Skills
French, Research, Analysis, Import/Export Operations, Paper Industry, UCP 600, International Business, Export Documentation, Freight Forwarding, Plastics Industry, Risk Analysis, Credit Risk, Writing, Translation, Microsoft Office, Public Relations, Foreign Languages, Customer Service, Market Research, Time Management, Analytics, Business Analysis, PowerPoint, Intercultural..., Data Analysis, Account Reconciliation, Banking, Customer Relations, Coaching, Financial Analysis, Mergers, Excel, Event Planning, Event Management, Word, Public Speaking, Teaching, Non-profits, International Relations, Qualitative Research, Strategic Planning, Critical Thinking, NGOs
Education
Jawaharlal Nehru Technological University 2009 — 2011
Master of Philosophy (M.Phil.), French and Francophone Studies
Humber College 2011 — 2012
Post Graduate Studies in Global Business Management, Business Management
Department of Germanic and Romance Studies, Delhi University 2007 — 2009
M.A., French
University of Delhi 2004 — 2007
B.A. (Honors), English Literature
Alliance Francaise de Delhi 2004 — 2007
DALF C1, French
4Cats Arts Studio - Whitby April 2014 - Present
Exchange Solutions Inc. January 2010 - August 2014
Exchange Solutions Inc. November 2001 - January 2010
Norampac January 2000 - June 2000
American Express September 1996 - June 2000
Skills
Project Management, User-centered Design, Usability, Product Design, Digital Marketing, Digital Strategy, Agile Methodologies, Direct Marketing, E-commerce, Web Analytics, User Interface Design, Graphic Design, Photoshop, Illustrator, CSS3, HTML 5, Print Management, Analytics, XML, Microsoft SQL Server, Creative Direction, Corporate Branding, Email Marketing, Online Marketing, Advertising, User Experience
Education
Human Factors International 2012 — 2012
Certified Usability Analyst
Humber College 1999 — 2001
Internet Management, Web Development
Seneca College of Applied Arts and Technology 1998 — 1998
Project Management
Humber College 1995 — 1998
Packaging and Graphic Design
Amazon June 2014 - Present
Humber College January 2012 - Present
Just Energy December 2010 - January 2011
Bank Of Montreal May 2010 - December 2010
RBC Insurance August 2009 - December 2009
Admaire Communications January 2008 - May 2009
Trident Group, India January 2007 - July 2007
American Express January 2006 - July 2006
APJ Institute of Management, Delhi, India July 2003 - March 2005
Rainbow Denims, India May 2000 - June 2003
Skills
Teaching, Microsoft Office, Writing, Public Speaking, Research, SAP, Purchasing Management, Supply Chain Management, Operations Management, Oracle, Project Management, Data Collection, Data Analysis, Report Writing, Team Leadership, SAP R/3, Continuous Improvement, ERP, Analysis, Purchase Management, Microsoft Excel, Supply Chain, Logistics, Materials Management, Budgets, Negotiation, Contract Negotiation, Customer Service, Leadership, Demand Planning, Training, MS Project, Business Process, Procurement, Supply Chain..., Forecasting, Management, Project Planning, Access, Visio, Inventory Management
Education
Humber College 2012 — 2013
Ontario Graduate Certificate, Supply Chain Management Program, A-
University of Western Sydney 1997 — 1998
Master Of Business(Operations Management), Purchasing, Materials Management, 72%
Our Lady Of Fatima 1988 — 1989
10, Matric
City of Toronto November 2014 - Present
PwC January 2009 - November 2014
American Express August 2007 - January 2009
Honeywell Process Solutions April 2007 - August 2007
Husky Injection Molding Systems May 2004 - August 2006
Nortel Networks May 2002 - September 2003
Skills
Project Management, Business Intelligence, SharePoint, PMP, Project Portfolio..., Management, Business Process, Software Development, Process Improvement, Project Coordination, Analysis, Requirements Analysis, IT Strategy, Strategy, Leadership, Business Process..., Strategic Planning, PMO, Governance, IT Management, Software Project..., Project Delivery, Information Technology, Requirements Gathering, Cross-functional Team..., Business Transformation, Process Engineering, Telecommunications, Service Delivery, Business Strategy, Cloud Computing, Change Management, Management Consulting, Vendor Management, ITIL, Testing, Business Analysis
Education
McMaster University 1999 — 2004
Bachelor; B, Computer Engineering; Eng
Humber College 2006 — 2007
Post Grad Certificate, Project Management
Self-employed April 2002 - Present
American Express April 2002 - Present
28th Military Police Co February 2000 - July 2001
Skills
Network Administration, Data Analysis, Marketing Strategy, Monetary Policy
Education
Hult International Business School 1997 — 2000
Master's degree, International Marketing
Verizon Wireless October 2014 - Present
American Express April 2013 - September 2014
REI June 2008 - April 2013
Convergys May 2006 - October 2006
Skills
Interpersonal..., Intuitiveness, Team Building, Conceptual Ability, Teach Others, Supporting Others, Train Others, Computers, Outdoor Recreation, Retail Sales, Customer Experience
Education
Idaho State University 2002 — 2006
Bachelor of Science (BS), Political Science and Government
Camden County Community College 1999 — 2001
Prerequisites, General Studies
TD Bank Group July 2014 - Present
American Express March 2010 - July 2014
Manulife Financial October 2007 - July 2009
Rogers Communications May 2007 - October 2007
Franklin Templeton Investments October 2006 - March 2007
ADP Canada June 2006 - August 2006
Hydro One February 2006 - May 2006
MTC Computer Solutions Inc. May 2004 - February 2006
Skills
Business Analysis, Business Process..., Project Management, Business Architecture, Strategic Analysis, Knowledge Management, ITIL, SDLC, Data Analysis, Agile Methodologies, User Documentation, Technical Writing, CRM Applications, Financial Services, Credit Cards, Commercial Banking, Customer Service
Education
Humber College 2008 — 2008
Microsoft SQL Server Certificate, Computing - Database
Ryerson University 2001 — 2005
Bachelor of Commerce, IT Management - Systems Development and Implementation
IIBA
N/A, Working towards Certified Business Analyst Professional (CBAP)
BA Group
BA Group
High School
American Express February 2015 - Present
American Express October 2012 - Present
American Express Technologies May 2010 - October 2012
American Express October 2008 - April 2010
EDS Canada September 2003 - October 2008
EDS Canada November 2001 - September 2003
Skills
SDLC, User Acceptance Testing, Software Quality..., Quality Center, Test Management, Waterfall, Test Strategy, Software Project..., Quality Assurance, Integration, Business Analysis, Manual Testing, Test Automation, Testing, Software Documentation, Requirements Analysis, SQL, Vendor Management, Systems Analysis, Business Requirements, Test Planning, System Testing, Agile Methodologies, Regression Testing, Test Cases, Agile Project Management, Visio, Defect Tracking, Release Management, CMMI, Requirements Gathering, QTP, PMP, Integration Testing, Performance Testing, System Integration..., Resource Management, LoadRunner, Agile Testing, PMO, Scrum, JIRA, Mainframe, HP QTP
Education
Humber College 1983 — 1985
Computer Science, Computer Programming, Specific Applications
York University 1980 — 1982
BA, Economics
St Basil's the great college 1974 — 1978
High School Diploma, General Studies
Moody's Analytics January 2015 - Present
American Express October 2014 - December 2014
Hult International Business School August 2013 - August 2014
IBM Global Business Services August 2010 - August 2013
H&M 2012 - 2013
Walmart 2010 - 2011
Walmart 2010 - 2011
Accenture Technology Solutions April 2007 - September 2010
Bank of America June 2007 - August 2010
CADD Centre Training Services Pvt Ltd. September 2006 - April 2007
Skills
Test Automation, Requirements Analysis, Testing, Quality Center, Performance Testing, Scrum, Project Management, SOA, Business Analysis, QTP, Performance Tuning, Tomcat, Business Strategy, Corporate Finance, Managerial Finance, International Relations, LoadRunner, Strategic Financial..., Financial Modeling, International..., RESTful WebServices, Core Java, Jenkins, Maven, Github, Tortoise SVN, Selenium WebDriver, Credit Risk Analysis
Education
Hult International Business School 2013 — 2014
Master of Business Administration (MBA), Finance and Financial Management Services
Uttar Pradesh Technical University 2002 — 2006
B - Tech, Mecahnical Engineering
Bindo May 2015 - Present
Edushala May 2013 - Present
American Express November 2011 - March 2013
American Express January 2011 - November 2011
American Express August 2010 - January 2011
NYU Stern School of Business August 2008 - August 2010
American Express June 2009 - August 2009
U.S. Trade and Development Agency October 2007 - August 2008
U.S. Trade and Development Agency December 2005 - October 2007
Skills
Business Development, Strategy, Competitive Analysis, Strategic Planning, Leadership, Relationship Management, Project Management, Marketing, Market Research, Business Strategy, Payments, Emerging Markets, Telecommunications, Management, International Trade, Marketing Strategy, Mobile..., Transportation, Financial Modeling, Financial Analysis, Strategic Negotiations, International..., Long-term Customer..., Cross-functional Team..., Start-ups, Spanish, CRM, Sales, Sales Operations, Strategic Partnerships
Education
New York University - Leonard N. Stern School of Business 2008 — 2010
MBA, Strategy, Marketing
IE (Instituto de Empresa) 2009 — 2009
Master of Business Administration (M.B.A.), International Business Administration
Peking University 2009 — 2009
Certificate, International Business
The George Washington University 2001 — 2005
B.A., International Affairs, International Politics and Latin America concentrations
Ignite Marketing Consulting January 2015 - June 2015
Waddell & Reed March 2015 - May 2015
Berlin Startup Consulting May 2014 - October 2014
American Express October 2013 - January 2014
Las Vegas Sands Corp. July 2013 - August 2013
Vector Marketing June 2013 - August 2013
Jerusalem Online University November 2012 - August 2013
Pinblvd January 2013 - May 2013
PEIC December 2012 - May 2013
Hasbara Fellowships June 2012 - May 2013
Education
University of Redlands 2011 — 2015
Bachelor of Science (BS), Global Business
Humboldt-Universität zu Berlin 2014 — 2014
German Language and Literature
Universität Wien 2013 — 2014
German Language
The Hebrew University 2010 — 2010
Israeli start-up culture
IBM September 1998 - Present
Altria June 1992 - September 1998
American Express June 1986 - September 1992
Chemical Bank November 1984 - June 1986
Skills
Employee Engagement, Resource Management, Talent Management, HR Consulting, Recruiting, Change Management, Employee Relations, HR Policies, Deferred Compensation, Temporary Placement, Talent Acquisition, HR Transformation, Performance Tuning, Personnel Management, Onboarding, Human Resources, College Recruiting, Workforce Planning, Data Analysis, Program Management, Management, Leadership, Organizational Design, Performance Management, Organizational..., Succession Planning, HRIS, Hiring, Applicant Tracking..., Technical Recruiting, Outsourcing, Organizational..., Career Development, PeopleSoft, Interviews, Vendor Management, Leadership Development, Sourcing, Consulting
Education
Howard University 1979 — 1984
BBA, Management
Equifax February 2015 - Present
Equifax April 2013 - February 2015
Equifax March 2012 - April 2013
American Express August 2008 - March 2012
Ernst & Young LLP October 2005 - July 2006
Ernst & Young LLP September 2004 - October 2005
Ernst & Young LLP February 2004 - September 2004
Grant Thornton LLP October 2002 - January 2004
Skills
Financial Analysis, Due Diligence, Corporate Finance, Business Planning, Strategy, Financial Modeling, Internal Controls, Accounting, New Business Development, Finance, Financial Reporting, Auditing, Strategic Planning, Business Development, Valuation, Management Consulting, Business Strategy, Leadership, Sarbanes-Oxley, SEC filings, Managerial Finance, Financial Accounting, US GAAP, Internal Audit, Strategic Financial..., Forecasting, Mergers & Acquisitions, Cash Flow Forecasting
Education
IESE Business School - University of Navarra 2006 — 2008
MBA
University of Richmond 1999 — 2002
BSBA
Suite Partners, Inc. May 2009 - Present
JVS - Jewish Vocational Service November 2009 - January 2012
KARing Associates December 2008 - December 2010
Hewitt Associates February 2007 - September 2008
RSM McGladrey November 2005 - November 2006
American Express December 2001 - November 2006
Publicis–Hal Riney Advertising April 2000 - August 2001
American Medical Association April 1999 - February 2000
American Medical Association January 1994 - April 1999
American Medical Association December 1988 - January 1994
Skills
Portfolio Management, Hyperion Enterprise, Microsoft Excel, Restructuring, Team Building, PowerPoint, Access, Microsoft Word, Software, TM1, Cost Engineering, Financial Analysis, Forecasting, Fundraising, Budgets, Strategy, Financial Modeling, Analysis, CRM, Cross-functional Team..., Finance, Leadership, Management, Start-ups, Strategic Planning
Education
Illinois State University
Poli Sci, Global Politics/Business Minor
Thunderbird School of Global Management
MBA, Financial analysis, international finance, and accounting
American Express January 2014 - Present
American Express June 2012 - December 2013
American Express November 2010 - August 2012
American Express April 2010 - December 2010
American Express March 2009 - May 2010
American Express June 2007 - March 2009
American Express August 2004 - June 2007
Skills
Financial Services, Loyalty Programs, Portfolio Management, Customer Acquisition, Customer Experience, Marketing Strategy, Strategic Planning, Credit, Relationship Management, Integrated Marketing, Marketing, Strategy, Analytics, Credit Cards, Brand Loyalty, Direct Marketing, Digital Marketing, Marketing Communications, Cross-functional Team..., Digital Strategy, New Business Development, Program Management
Education
The University of Western Ontario - Richard Ivey School of Business 2002 — 2004
HBA
Huron University College 2000 — 2004
Havergal College 1991 — 2000
Humber College September 2010 - December 2010
Humber College September 2010 - December 2010
American Express July 2006 - October 2009
Skills
Team Management, Advertising, Marketing, Business Analysis
Education
Xavier Institute of Management 1997 — 2000
PGDM, Marketing &Finance
National Institute of Technology Durgapur 1986 — 1990
B.E., Civil Engineering
Humber College
Wells Fargo Advisors, LLC 2009 - Present
American Express 2006 - 2009
American Express 2005 - 2006
American Express 2004 - 2005
American Express 2003 - 2004
American Express 2002 - 2003
American Express 2000 - 2002
American Express 1999 - 2000
American Express 1997 - 1999
Prudential Insurance 1996 - 1997
Skills
Risk Management, Analytics, Credit Risk, Strategy, Credit, SAS, Quantitative Analytics, Mergers & Acquisitions, Portfolio Management, Credit Cards, Financial Modeling, Financial Risk, Financial Services, Predictive Modeling, Financial Analysis, Mergers, Data Mining, Management, Banking, Segmentation, Derivatives, Relationship Management, Risk Analytics, Credit Analysis, Leadership, Basel II, Statistical Modeling, Capital Markets, Fixed Income, Predictive Analytics, Investment Banking, Market Risk, Economics, Cross Selling, SAS programming
Education
Huazhong University of Science and Technology
B.S., Physics
Zhongnan University of Economics and Law
M.A., Industry Management
University at Albany, SUNY
Ph.D., Economics
American Express February 2013 - Present
American Express July 2009 - February 2013
American Express November 2003 - July 2009
CIGNA International 1998 - 2003
Citibank July 1990 - September 1998
Skills
Strategy, Management, Salesforce.com, Leadership, Business Development, Marketing, Business Strategy, B2B, Negotiation, CRM, Marketing Strategy, Financial Services, Strategic Partnerships, Strategic Planning, Payments
Education
Northwestern University - Kellogg School of Management 1989 — 1990
MBA, Marketing
IESE Business School 1988 — 1990
MBA
Universidad Complutense de Madrid 1983 — 1988
Law
JPMorgan Chase Bank - Card Services February 2013 - Present
American Express 2010 - February 2013
American Express 2008 - 2010
HUB International HKMB Limited 2006 - 2008
Skills
SDLC, SQL, Requirements Gathering, Software Project..., Data Warehousing, Business Analysis, Agile Methodologies, Requirements Analysis, SOA, DB2, Software Development, Microsoft SQL Server, .NET, Systems Analysis, Visio, Disaster Recovery, Vendor Management, Integration
Education
University of Toronto 2014 — 2016
Enterprise Architecture
Ryerson University
Bachelor of Science (B.Sc.), Computer Science
Humber College
Computer Programming Analysis
OMERS February 2014 - Present
American Express August 2011 - February 2014
American Express July 2009 - July 2011
American Express June 2006 - July 2009
Skills
SDLC, Business Analysis, Project Management, Infrastructure, Project Delivery, Requirements Analysis, Requirements Gathering, Risk Management, Change Management, Communication, PMO, Project Portfolio..., Project Planning, PMI, Resource Management, Management, Vendor Management, Business Process..., PMP, Visio, Software Project..., IT Strategy, Banking, MS Project, Process Improvement, Public Relations, Business Requirements, Financial Reporting, Program Management, Stakeholder Management, Governance, User Acceptance Testing, Service Delivery, Waterfall, CRM, Agile Project Management, Integration, Enterprise Architecture, Business Transformation, SharePoint, IT Management, ITIL, Business Intelligence, Outsourcing, Business Process Mapping, Business Process..., Re-engineering, Systems Analysis, Offshoring, Credit Cards
Education
Humber College 2005 — 2006
Post Graduate Degree, Project Management
York University
Bachelor of Arts (B.A.), Political Science and Government
IIT Chicago Alumni Chapter January 2014 - Present
Atlas Software Technologies January 2014 - Present
Virtual/Free Lance July 2004 - Present
IFC - International Finance Corporation April 2013 - January 2014
Wells Fargo June 2012 - March 2013
CVS Caremark Corporation January 2012 - June 2012
American Express January 2011 - October 2011
Illinois Institute of Technology August 2008 - January 2011
American Express January 2009 - August 2010
Toyota Financial Services March 2007 - July 2008
Skills
Project Management, Information Technology, Project Planning, SharePoint, PMO, Requirements Analysis, Software Project..., Business Analysis, Visio, Agile Methodologies, PL/SQL, User Acceptance Testing, Reports, Oracle SQL, CA Clarity, Membership Relations, Microsoft Office, Snag It, Mercury Tools, Serena, Planview, WAM, Securities, Investment Advisory, Financial Advisory, Risk Management, Implementation Plans, Management, Training, CRM, Recruiting, Business Intelligence, Databases, Oracle, PMP, Resource Management, Vendor Management, RFP, COTS, COTS Integration, IT Strategy, E-commerce, Data Analysis, Analytics, Project Portfolio..., Business Requirements, Software Development, Business Process..., Data Warehousing, Enterprise Architecture
Education
Illinois Institute of Technology
Master's Information Technology and Management, School of Applied Technology
College of Engineering Roorkee / Dr B.R Ambedkar University
Bachelor of Engineering (B.Eng.), Electronics and Telecommunications
New Green Field School, Saket
High School, Mathematics and Computer Science
Deloitte September 2014 - Present
Monsanto January 2014 - August 2014
Treasury Department at Washington University May 2013 - August 2013
Deloitte December 2012 - January 2013
Taylor Community Consulting Program October 2012 - December 2012
American Express January 2012 - February 2012
PwC July 2011 - August 2011
Skills
Accounting, Auditing, Financial Analysis, Financial Reporting, Financial Accounting, Microsoft Excel, Microsoft Office, Access, Teamwork
Education
Washington University in St. Louis 2012 — 2013
Master of Science (MS), Accounting, 3.95, Knight Scholar
Zhongnan University of Economics and Law 2008 — 2012
Bachelor of Science (BS), Accouting, 3.80
Huazhong University of Science and Technology 2009 — 2012
Dual Bachelor of Arts, English Literature
The University of Hong Kong 2009 — 2009
DataCore Software October 2014 - Present
DataCore Software October 2013 - Present
DataCore Software December 2009 - October 2013
Bank of New York Mellon September 2007 - December 2009
Lehman Brothers July 2005 - September 2007
Morgan Stanley March 2000 - July 2005
American Express October 1998 - March 2000
BNP Paribas March 1998 - October 1998
Rodman & Renshaw 1996 - 1998
Skills
Forecasting, Salesforce.com, Financial Analysis, Program Management, Financial Reporting, Change Management, Budgets, Strategic Planning, Analytics, Training, Team Leadership, Sales Operations, Business Analysis, Sales Management, Managerial Finance, Business Process..., Executive Management, Project Management, Accounts Receivable, Lead Generation, Team Building, Computer Proficiency, Risk Management, Customer Satisfaction, P&L Management, Project Planning, Integration, Business Process, Contract Negotiation, Foreign Languages, Marketing Communications, Compliance, Communication, Operating Budgets, ADP Payroll, Customer Analysis, Hyperion Planning, Product Design, Commissioning, Problem Solving, Capital Budgeting, Hyperion Interactive..., Higher Education, Marketing Strategy, Campaign Strategies, Call Center Development
Education
Pace University - Lubin School of Business 1997 — 2001
MBA, Financial Management
Haute Ecole 'Groupe ICHEC - ISC Saint-Louis - ISFSC', Bruxelles 1990 — 1996
Bachelor of Commerce (B.Com.), Finance and Foreign Affairs
American Express October 2013 - Present
Skills
Employee Engagement, Performance Management, Talent Management, Succession Planning, Employee Relations, Deferred Compensation, Workforce Planning, Human Resources, Employee Benefits, Organizational..., Diversity & Inclusion, Leadership, Onboarding
Education
York University 1996 — 2000
Bachelor of Arts
Humber College 2000 — 2001
Post Graduate
American Express March 2015 - Present
American Express May 2014 - March 2015
American Express September 2011 - April 2014
Selfridges April 2010 - June 2011
Skills
Digital Marketing, Digital Media, Marketing Communications, Marketing Strategy, Public Relations, Media Relations, Event Management, Corporate Communications, Project Management, Leadership
Education
McGill University 2005 — 2009
BA, Humanisitic Studies, English Cultural Studies, Art History
University of Toronto 2010 — 2010
Certificate, Public Relations and Publicity
Humber College 2010 — 2010
Certificate, Events Management
BMO Financial Group March 2015 - Present
BMO Financial Group January 2015 - March 2015
American Express February 2010 - December 2014
2001 Audio Video September 2008 - February 2010
Blockbuster Canada November 2004 - April 2006
Skills
Retail, Customer Service, Time Management, Teamwork, Analytical Skills, New Hire Training, Credit Analysis, Team Leadership, Performance Management, Cross-functional Team..., Customer Satisfaction, Project Management, Management, Sales, Leadership, Call Centers, Training, Human Resources, CRM, Analysis, Account Management, Customer Retention, Team Management, Business Development
Education
Humber College
Business Management Diploma; Commerce, Business Finance, Operations Management
RBC April 2015 - Present
TD Bank Group January 2014 - February 2015
RBC Royal Bank August 2008 - October 2011
RBC Royal Bank 2008 - 2010
Dundee Securities 1996 - 2010
American Express 2000 - 2008
AMEX 2000 - 2008
Amex Canada Inc. 2000 - 2008
American Express Technology 2000 - 2008
cibc - bankcard project 1996 - 1999
Skills
Business Analysis, Requirements Gathering, Business Requirements, SDLC, Visio, MS Project, Systems Analysis, User Acceptance Testing, Business Process..., Change Management, Business Process, Risk Management, Requirements Analysis, Project Planning, Analysis, Process Improvement, Software Project..., Mainframe, Documentation, Quality Assurance, Team Leadership, SharePoint, Functional..., Software Documentation, Quality Center, PMO, PMP, Project Management, Testing, Vendor Management, Microsoft Project
Education
Humber College 1986 — 1989
Computer Science
American Express January 2012 - Present
Response Innovations July 2010 - May 2011
Direct Antidote (Division of Loyalty One) 2006 - 2010
Rapp Collins (Division of DDB Canada) 2005 - 2006
FUSE Marketing Group 2003 - 2005
Mosaic 2000 - 2003
Wunderman 1995 - 2000
Skills
Direct Mail, Print Management, Project Management, Problem Solving, Vendor Relationships, Database Marketing, Strategic Planning, Integrated Marketing, Digital Marketing, Email Marketing, Relationship Marketing, Marketing, Budgets, Marketing Management, Management, Direct Marketing, Loyalty Programs, Account Management, Leadership, CRM, Advertising, Marketing Strategy, Marketing Communications, Online Advertising
Education
Vanier College 1980 — 1983
Social Sciences
Humber College
Management Certificate, Management
Citigroup March 2010 - Present
FedEx February 2009 - January 2010
Discover Financial Services June 2008 - January 2009
FedEx February 2008 - June 2008
Discover Financial Services March 2007 - November 2007
American Express August 2006 - March 2007
Dell February 2002 - November 2003
Skills
Ab Initio, ETL, Data Warehousing, Unix Shell Scripting, SDLC, Teradata, Unix, Oracle, DB2, Data Modeling, Informatica, PL/SQL, Data Integration
Education
Illinois Institute of Technology 2004 — 2006
Master's, Electronics and Computer Engineering
University of Madras 1997 — 2001
Bachelor's, Electrical and Electronics
American Express September 2014 - Present
GoodLife Fitness January 2014 - Present
ArtStarts July 2013 - Present
Bell October 2012 - 2013
HP Enterprise Services March 2010 - August 2012
SR&W 2011 - 2011
Morneau Shepell February 2007 - January 2009
Aon Hewitt June 2006 - November 2006
Fidelity Investments July 2004 - December 2005
Skills
Training & Development, Presenting Ideas, Process Development, Internal Communications, Creative Writing, Creative Problem Solving, Project Delivery, Project Coordination, Organizing, Goal Oriented, Employee Training, Software Documentation, Customer Satisfaction, Adult CPR, Payroll, Customer Service, Public Speaking, Training, Problem Solving, Coaching, Employee Benefits, Human Resources, Leadership, Microsoft Office, Project Management, Social Media, Team Building, Time Management
Education
Canadian School of Natural Nutrition 2014 — 2016
Registered Holistic Nutritionist, Holistic Nutrition
CanfitPro 2013 — 2013
Fitness Instructor Specialist, Fitness Instruction
University of Windsor 2000 — 2001
Communication, General
Humber College 1999 — 2000
Certificate, Liberal Arts and Sciences/Liberal Studies
George S. Henry Academy 1994 — 1999
English Language and Literature/Letters
Cooper-Global Chauffeured Transportation February 2012 - Present
Nirvana Travel June 2010 - Present
American Express August 2005 - October 2007
Education
Howard University 1991 — 1994
Northside High School of Performing Arts 1988 — 1991
Woodland High
UnitedHealth Group 2014 - Present
Cigna 2014 - 2014
GE 2013 - 2014
American Express 2012 - 2013
Hult International Business School June 2011 - September 2012
Cisco Systems 2012 - 2012
Ericsson 2007 - 2011
Teradata (through HCL Technologies) 2005 - 2007
Skills
Business Analysis, BRDs, FRD, UML, Process Modeling, Customer Relations, B2B, Product Support, C, Sybase, SQL, Database Analysis, C++, Scripting, Perl, Unix, IT Management, Flex, Java, HTML, Database Administration, Telecommunications, Scrum, Kanban, Agile & Waterfall..., User Acceptance Testing, Shell Scripting, Requirements Analysis, SOA, Agile Methodologies, Business Process, Testing, Data Analysis, Customer Service, SDLC, Team Leadership, ClearCase, PL/SQL, Oracle, Software Project...
Education
Hult International Business School
MBA, Project Management
IRTT
Computer Engineering, Computer Science
Air Line Pilots Association January 2010 - Present
American Express September 2007 - December 2009
Air Canada March 1986 - May 2005
Skills
Analysis, Project Management
Education
Humber College
Law, ADR, Human Resources, Occupational Health and Safety
Silverthorn Collegiate
University of Toronto - Woodsworth College
American Express November 2013 - Present
Linkable Networks April 2012 - October 2013
Staples August 2010 - April 2012
Ahold February 2004 - July 2010
Stop & Shop February 2004 - July 2010
SUPERVALU 1998 - 2002
IDEXX Laboratories 1994 - 1997
Skills
Loyalty Programs, Email Marketing, Multi-channel Marketing, Customer Insight, Digital Marketing, Online Marketing, Promotions, Creative Problem Solving, Segmentation, Direct Marketing, Integrated Marketing, Marketing Strategy, Marketing Communications, Campaign Management, E-commerce, Social Media Marketing, Data Analysis, Mobile Marketing, CRM, Strategy, Database Marketing, Loyalty Marketing, Direct Mail, Customer Retention, Start-ups, Retail
Education
University of Massachusetts, Amherst
Husson College
American Credit Acceptance July 2015 - Present
American Express February 2015 - June 2015
CoreLogic October 2014 - January 2015
CoreLogic November 2010 - October 2014
APC by Schneider Electric August 2006 - November 2010
ProactiveNet Softwares (A BMC company) August 2005 - August 2006
Network Solutions (An IBM Company) September 2004 - September 2005
Skills
WiX, Windows Installer, XML, Test Automation, C#, Agile Methodologies, VBScript, Software Project..., Java, Requirements Analysis, Automation, Management, Linux, C, Software Development, Team Management, Dev Ops, Build and Release, Software Configuration..., Software Installation, Software Code analysis, Batch scripting, WAN, Visual C++, CCNA, QTP, TFS, Microsoft Release..., Continuous Integration, Continuous Delivery, Continuous Improvement, Powershell, ClickOnce, SCCM
Education
Mangalore University
Bachelors, Electronics
Sikkim Manipal University - Distance Education
Master of Science (M.Sc.), Information Technology
IBS Hyderabad
Diploma in business management
Manipal University
Diploma, Information Technology
ACPI May 1995 - Present
Ideation Sports 2012 - 2014
Ideation Sports 2012 - 2014
Wheels Group 1993 - 1995
American Express 1977 - 1992
American Express January 1977 - June 1991
American Express 1977 - 1991
American Express 1977 - 1991
amex 1977 - 1991
Skills
Strategic Planning, New Business Development, Credit Cards, Operations Management, Payments, Customer Service, Management, Team Leadership, Financial Services
Education
Humber College 1968 — 1969
Data Processing
American Express July 2014 - Present
American Express August 2012 - June 2014
American Express January 2009 - August 2012
American Express August 2006 - December 2008
American Express Australia December 2003 - August 2006
Strategic Risk International - Australia January 2002 - February 2003
Bailey Roberts Australia 2003 - 2003
Cargill 1996 - 2001
Skills
Risk Analytics, Operational Risk..., Credit Cards, Fraud Risk Management, Collections Management, FX Options, Risk Management, Prepaid Cards, EMV, Mobile Payments, Digital Wallets, Location Based Services, E-commerce, Asset Liability..., Fixed Income Trading, Enterprise Risk..., Fixed Income, Analytics, Financial Risk, Fraud, Payments, Leadership, KYC, Fraud Detection, Operational Risk, Financial Modeling, Vendor Management, Credit, Credit Risk, Financial Services, AML, Debit Cards, Strategy
Education
IESA 1997 — 1999
Master of Science (MS), Finance, General
Universidad Metropolitana (VE) 1986 — 1992
Systems Engineer, Computer Science
Sonoran Fine Properties September 2005 - Present
zip Realty 2001 - 2003
MicroAge Computers 1993 - 2001
American Express 1985 - 1993
Mountain Bell/QWEST 1979 - 1985
Skills
Leadership Development, Public Speaking, Entrepreneurship, Real Estate Investor, Real Estate Transactions, Business Development, Short Sales, Sellers, First Time Home Buyers, Real Estate, REO, Listings, Luxury, Investors, Relocation, Property Management, SFR, Small Business, Property, Management, Selling, Residential Homes, Investment Properties, ABR, Single Family Homes, Referrals, New Homes, Move Up Buyers, Commercial Real Estate, Foreclosures, Condos, HUD, Buyer Representation, New Home Sales, Vacation Homes, Real Property, Buyers, Resellers, Customer Service, Income Properties, Relocation Buyers, 1031 Exchanges, Rentals, Townhomes, Home Staging, Brokerage, Real Estate Economics, Seniors, FHA, Real Estate Development
Education
Illinois State University 1971 — 1975
Peoria High School 1967 — 1971
Peoria High School
American Express August 2012 - August 2013
Intermountain Healthcare August 2009 - July 2012
Mayo Clinic June 2008 - January 2009
Berghoff Design Group November 2007 - April 2008
Carnegie First Lending October 2004 - September 2007
Education
Idaho State University
Bachelor of Science (BS), Health Science
Salt Lake Community College
Associate of Science (A.S.), Health Services/Allied Health/Health Sciences, General
American Express September 2013 - Present
The Printing House Limited January 2011 - September 2013
White Digital Media August 2010 - January 2011
Kenilworth Publishing December 2008 - March 2009
Titan 360 2008 - 2009
Xentel DM Inc 2000 - 2006
Skills
Advertising, B2B, Account Management, New Business Development, Email Marketing, Maintaining..., Marketing Communications
Education
Humber College 2006 — 2008
Diploma, Advertising Media Sales
Seneca College of Applied Arts and Technology 2004 — 2006
Diploma, Business Computer Systems
Bankers Life April 2015 - Present
Infinite Enterprises LLC May 2010 - Present
American Express August 2009 - June 2010
Integrated Marching Arts Progarms July 2006 - May 2008
Potawatomi Hotel & Casino September 2006 - January 2008
Skills
Photoshop CS4, Audio Mixing, Marketing, Entertainment, Sales, Graphic Design, Social Networking, PowerPoint, Facebook, Public Relations, Photography, Photoshop, Event Planning, Social Media
Education
Illinois Institute of Art 2013 — 2017
Audio Production, Audiology/Audiologist, 3.5
Oconto Falls High School 1996 — 2000
Architectural Drafting and Architectural CAD/CADD, 3.5
Sears Canada April 2015 - Present
Target September 2012 - April 2015
Rogers Communications Inc. July 2011 - September 2012
Rogers Communications Inc. June 2009 - July 2011
American Express 2000 - 2009
Skills
Coaching, Customer Experience, Call Center, Performance Management, Customer Satisfaction, Team Management, Team Leadership, Sales, Customer Service, Cross-functional Team..., Sales Management, Customer Retention, Vendor Management, Process Improvement, Project Management, Telecommunications, Management, Call Centers, Team Building, Operations Management, Leadership, CRM, Time Management, Training, Employee Training, Retail, Sales Operations, Account Management, Forecasting, Recruiting
Education
Humber College 1994 — 1997
Bachelor of Business Administration (B.B.A.), Marketing
West Humber Collegiate Institute 1989 — 1994
CIBC May 2014 - Present
Kasbah wellbeing April 2013 - Present
Jaro Consulting Services Inc. May 2007 - Present
American Express May 2007 - April 2013
Allied International Credit January 2006 - April 2007
Direct Energy October 2001 - November 2005
Ford Motor Company July 2000 - August 2001
Andersen Consulting January 1997 - August 2001
Skills
Business Analysis, Finance, Process Analysis, Infrastructure, SDLC, Requirements Gathering, Business Requirements, PMP, Vendor Management, Business Process..., Visio, Process Improvement, Process Engineering, Project Portfolio..., Business Process Mapping, Project Management, Management Consulting, Resource Management, CRM, Management, Project Delivery, Requirements Analysis, Change Management, PMO, Strategy, Training, Call Centers, Program Management, Outsourcing, Six Sigma, Analysis, IT Strategy, Business Process, Operations Management, Integration, Software Project..., IT Management, Service Delivery, Business Transformation, MS Project, Team Leadership, Leadership, Risk Management, Consulting
Education
Ryerson University 2006 — 2010
Certificate, Project Management
Humber College
Diploma, Business Administration and Management, General
Aspire Lifestyles August 2014 - March 2015
Circles August 2013 - July 2014
Circles September 2012 - August 2013
American Express March 2011 - September 2012
Rogers Communication Inc January 2008 - November 2009
Bell Canada August 1998 - December 2007
Bell Mobility 2001 - 2004
Skills
Performance Management, Call Center, Employee Engagement, Customer Experience, Coaching, Training Delivery, Vendor Management, Onboarding, Change Management, Needs Analysis, Workforce Management, Talent Management, Recruiting, Team Leadership, Employee Relations, Management, Employee Training, Process Improvement, Training, Call Centers, HRIS, Career Development, Mentoring, Customer Service, Human Resources, Talent Acquisition, Leadership Development
Education
Humber College 2006 — 2009
Human Resources, Management, Human Resources Management
BMO Financial Group September 2013 - Present
BMO Financial Group December 2009 - September 2013
American Express January 2008 - December 2009
SSA Global 2006 - 2008
SSA / Infor 2005 - 2007
PC Matrix 1987 - 1997
Skills
SDLC, Requirements Analysis, Software Project..., SOA, PMP, Program Management, Scrum, Business Analysis, Integration, Business Intelligence, Project Portfolio..., PMO, Agile Methodologies, Requirements Gathering, Software Development
Education
Humber College 2001 — 2002
Project Management Honours Certificate, Project Management
University of Toronto 1976 — 1980
Urban Partnership Bank November 2011 - Present
Merrill Lynch March 2010 - May 2011
Pacific Coast Bankers' Bank October 2007 - February 2010
Bridger Commercial Funding February 2006 - October 2007
Fidelity Investments December 2004 - January 2006
Aon January 2002 - November 2002
The Marmon Group April 1999 - January 2002
American Express June 1995 - April 1999
Skills
Board of Directors -..., Turnaround Management..., Portfolio Management, Loans, Credit, Finance, Due Diligence, Financial Modeling, Financial Analysis, Investments, Valuation, Financial Risk, Underwriting, Loan Origination, Cash Management, Structured Finance, Financial Services, Cash Flow
Education
Illinois Institute of Technology 2003 — 2004
Master of Business Administration (MBA), Business Administration and Management, General, 3.5
San Diego State University-California State University 1990 — 1995
Bachelor's degree, Accounting and Finance
Rogers Communications Inc. July 2011 - Present
American Express April 2010 - January 2011
American Express September 2008 - April 2010
American Express May 2008 - September 2008
TD Canada Trust December 2002 - September 2008
Humber College September 2007 - April 2008
Scouts Canada February 2008 - March 2008
Skills
Digital Marketing, Marketing Communications, Analytics, Digital Strategy, Web Analytics, Customer Experience, Customer Acquisition, Communications Planning, Strategic Communications, Direct Marketing, Social Media Marketing, Public Relations, Email Marketing
Education
Humber College 2007 — 2008
Post-Graduate Certificate, Public Relations & Communications
York University - Glendon College 2001 — 2005
Specialized Honours, English
Institute of Canadian Bankers
Honeywell Aerospace November 2009 - Present
IBM Global Services September 2002 - May 2009
American Express August 2000 - December 2001
Honeywell Information Systems September 1990 - December 1999
Digital Equipment Corporation April 1983 - July 1990
Skills
MS Project, SDLC, PMP, Process Improvement, Visio, Project Portfolio..., Integration, Quality Assurance, Program Management, Vendor Management, Testing, Software Documentation, Resource Management, Project Management, Management, Product Development, PMO, Outsourcing, Certified Project..., Data Center, Process Simulation, ITIL, Cross-functional Team..., Business Process..., IT Management, Project Delivery, Manufacturing, Software Development, IT Strategy, Six Sigma, Change Management, Business Analysis, Software Project..., Disaster Recovery, Enterprise Architecture, Team Leadership, IT Service Management, Project Planning, Business Process, Agile Project Management, Root Cause Analysis, Requirements Analysis, Engineering, Process Engineering, Earned Value Management, Engineering Management, Systems Engineering, Governance, SharePoint, ERP
Education
Illinois Institute of Technology 1964 — 1968
BS, Mechanical & Aerospace Engineering
Evanston Township High School (ETHS) 1960 — 1964
Diploma, General
The University of Chicago Booth School of Business
MBA, Marketing and Statistics
National Guard Bureau October 2014 - Present
Army National Guard April 2011 - Present
American Express July 2013 - June 2014
DeVry University January 2013 - June 2013
Army National Guard October 2008 - April 2011
Army National Guard July 2003 - October 2008
US Army July 2001 - July 2003
Skills
Team Motivator, Recruitment/Retention, Microsoft Office, Goal Oriented, Organizational..., Cultural Awareness, Skilled Communicator, Data Analysis, Fast Learner, Highly Adaptable, Creative Problem Solving, Team Management, Team Leadership, Social Networking, Research, Time Management, Stress Management, Self Driven, Security Clearance, Sales, Flexibility, Travel, International Travel, Sales Presentations, Multi Tasking, Public Speaking, Public Relations, Military, Training, Military Operations, Command, Army, Adaptation, Self-driven, Leadership, Military Experience, Human Resources, Management, Recruiting, Top Secret
Education
Illinois State University 2003 — 2008
Bachelor of Science (B.S.), Public Relations
Equifax Canada Co. March 2015 - Present
ADP January 2013 - Present
American Express November 2010 - December 2012
I Love Rewards May 2010 - September 2010
Dell February 2008 - May 2010
Dell April 2005 - February 2008
Dell July 2002 - April 2005
TD Canada Trust May 1998 - December 2001
Skills
Salesforce.com, Account Management, Direct Sales, Solution Selling, Sales Process, Sales, New Business Development, B2B, Sales Management, Leadership, Retail, Customer Satisfaction, CRM, Team Building, Marketing, Business Strategy, Business Development, Time Management, Customer Service, Cold Calling, Management, Marketing Strategy, Lead Generation, Selling, Sales Operations, Sales Presentations, SaaS, Customer Retention, Strategy, Strategic Partnerships, Key Account Management, Team Leadership, Strategic Planning
Education
IESE Business School 2001 — 2002
Business Spanish
Wilfrid Laurier University 1998 — 2002
HBBA, Business
TD May 2014 - Present
TEDxUTSC March 2012 - March 2013
American Express September 2012 - December 2012
Microsoft May 2011 - December 2011
University of Toronto (Department of Student Life) May 2010 - January 2011
University of Toronto (Department of Student Life) September 2009 - March 2010
Skills
Social Media, Social Media Marketing, Email Marketing, Event Planning, Microsoft Excel, Digital Marketing, Adobe Creative Suite, Data Modeling, Database Design, Microsoft CRM, Salesforce.com, Project Management, Negotiation, Marketing Communications, Leadership, Strategic Planning, Strategy, Program Management, Marketing, Public Relations, Customer Service, Enterprise Software, Fashion Blogging, CRM, SharePoint, Management, Blogging, Public Speaking, Analysis, Time Management, Sales, Budgets, Teamwork, Consulting, Event Management, Team Leadership, Forecasting, Market Research
Education
University of Toronto 2009 — 2014
Bachelor of Business Administration (B.B.A.), Finance, High Distinction
Humboldt-Universität zu Berlin
Social Sciences (Summer Abroad Program)
CFA Institute
AGF Management Limited December 2013 - Present
AGF Investments Inc. January 2000 - Present
Metalogic August 1999 - January 2002
Bell Sygma March 1998 - August 1999
Bombardier Aerospace August 1996 - March 1998
American Express January 1995 - August 1996
Prudential Insurance August 1994 - January 1995
T. Eaton's Company Ltd 1989 - 1994
Sears Canada Inc. 1987 - 1989
Skills
Lotus Notes, SQL, HTML, JavaScript, COBOL, IMS DB/DC, DB2, MS Project, Lotus Domino, CMS, Agile Project Management, Extreme Programming, RPG III, C++, XML, Joomla, Percussion, WebTrends Analytics, Google Analytics, Cascade Server, Web Content Management, SharePoint
Education
Humber College 1980 — 1984
Computer Co-op, Computer Studies and Business Admin
St. Basil's the Great
American Express March 2012 - Present
Sovereign Santander May 2011 - March 2012
Fannie Mae August 2006 - October 2009
Bravco Constructions October 2003 - March 2006
Inter American Development Bank June 2003 - October 2003
Grupo Bocar August 1999 - July 2001
Skills
Financial Analysis, Valuation, Corporate Finance, Bloomberg, Business Strategy, Capital Markets, Financial Risk, Financial Modeling, Portfolio Management, Economics, Leadership, Risk Management
Education
IE Business School 2009 — 2010
Master, MBA
University of Maryland College Park 2002 — 2005
Economics
Humboldt 1999 — 2001
Industriekaufmanm
American Express October 2012 - Present
American Express January 2010 - October 2012
American Express Business Travel July 2006 - December 2009
American Express January 1998 - June 2006
Skills
Process Improvement, Project Management, Leadership, Call Center, Credit Cards, Risk Management, Business Travel, Analytics, Financial Analysis, Portfolio Management, Finance, Business Development, Business Strategy, Pricing, Relationship Management, Vendor Management
Education
York University - Schulich School of Business 2004 — 2004
Masters Certificate in Distinguished Leadership, End-to-End Business Spectrum
Humber College 1996 — 1998
Diploma, Business Marketing Diploma
Bulk Barn September 2009 - Present
KPM Enterprises Inc. June 2009 - September 2009
WSIB May 2008 - May 2009
Happen February 2007 - May 2008
Sobeys April 2003 - January 2007
Sobeys June 1997 - April 2003
Oshawa Foods/Sobeys May 1988 - June 1997
American Express March 1984 - August 1987
Inglis January 1979 - March 1982
Skills
Team Building, Data Center, Integration, Project Planning, Workforce Planning, Leadership, Retail, Strategic Planning, Strategy, Information Technology, Disaster Recovery, Change Management, Risk Management, Software Development, Vendor Management, Program Management, Contract Negotiation, IT Strategy, Business Process..., Process Improvement, Business Analysis
Education
Humber College 1982 — 1994
Certificate, Business Accounting
Citizens Financial Group August 2007 - Present
RBS Citizens 2007 - Present
Wells Fargo July 2002 - August 2007
American Express 1988 - 1998
Skills
Customer Information..., Data Warehousing, Data Analysis, Business Intelligence, Program Management, IT Management, SDLC, Management, Enterprise Software, CRM, Analytics, Change Management, Project Management, Visio, Banking
Education
Illinois Institute of Technology
Computer Science
Lewis University
BA, Mathematics, Physics, Education
American Express 2014 - Present
Skills
Vendor Management, SDLC, Business Analysis, Quality Assurance, Project Planning, PMP, Management, Analysis, Requirements Gathering, Strategy, PMO
Education
York University 1990 — 1995
Psychology / Business Administration
Humber College 1988 — 1990
Hotel & Restaurant Management
Humber College
Computer Programmer Analyst Certificate
Software Engineering Institute: SEI
Bell January 2012 - Present
BLJC August 2011 - January 2012
American Express June 2008 - August 2011
EVault March 2008 - June 2008
American Express June 2007 - December 2007
Inspired Contact Center Inc. March 2001 - May 2007
Skills
AngularJS, Agile, SharePoint, WebAPI, WCF, ASP.NET MVC, VB.NET, ASP.NET, C#, Web Services, .NET, Entity Framework, JavaScript, Scrum, XML, LINQ, AJAX, SSRS, SSIS, NUnit, NHibernate, Oracle, Enterprise Library, SQL Server, Dojo, RESTful WebServices, Visual Studio, Agile Methodologies, Microsoft SQL Server, jQuery, Design Patterns, Visual Basic, Software Development, TFS, SOA, SDLC
Education
Wuhan University 1988 — 1992
BSc, Computer
Huazhong University of Science and Technology
Master
American Express May 2015 - Present
American Express November 2013 - Present
American Express September 2011 - November 2013
American Express September 2008 - August 2011
American Express June 2007 - August 2007
QUITO CITY HALL - CITY MUSEUMS May 2004 - August 2006
OFICINA PARA ESTUDIOS DEL AGRO - OFIAGRO November 2002 - April 2004
Skills
Financial Modeling, Financial Analysis, Business Strategy, Corporate Finance, Valuation, Business Analysis, Business Planning, Management Consulting, Portfolio Management, Risk Management, Mergers, Financial Services, Strategy, Strategic Planning, Banking, Analytics, Investment Banking, Strategic Financial..., Forecasting, Competitive Analysis, Project Management, Investments, Finance, Mergers
Education
IESE Business School - University of Navarra 2006 — 2008
Master of Business Administration (MBA)
Pontificia Universidad Católica del Ecuador 1998 — 2003
BA, Economics
TSYS November 1999 - Present
TSYS Acquiring Solutions 1999 - Present
TSYS Acquiring Solutions (formerly Vital Processing Services) 1999 - Present
Vital Processing Services 1999 - Present
First USA - Paymentech March 1995 - November 1999
American Express March 1990 - March 1995
Education
Illinois Institute of Technology 1987 — 1989
MBA, Marketing
University of Illinois at Chicago 1979 — 1982
BS, Engineering Management
George Weston Limited March 2014 - Present
Shoppers Drug Mart June 2010 - March 2014
Hewitt Associates May 2009 - June 2010
Motorola April 2007 - January 2009
Hewitt Associates April 2003 - April 2007
American Express December 1999 - April 2003
Hewitt Associates June 1998 - December 1999
Guardian Insurance Company of Canada October 1994 - June 1998
Skills
PeopleSoft, Employee Benefits, Pensions, Benefits Administration, Human Resources, Vendor Management, Talent Management, Job Evaluation, Insurance, Management, Employee Engagement, Defined Benefit, Onboarding, Performance Management, HRIS, HR Consulting, Employee Relations, Relationship Management
Education
CEBS
Group Benefits Associate (GBA)
Humber College
Post-Graduate Diploma, HR Management
York University
B.A., Psychology
PayPal August 2011 - Present
American Express June 2008 - August 2011
Micron Technology October 2005 - May 2008
Micron Technology 1991 - 2008
Micron Technology June 1995 - October 2005
Micron Technology June 1991 - August 1993
Skills
Unix, Linux, SDLC, IT Management, Perl, AIX, Veritas Cluster Server, VMware ESX, RHEL, Servers, Troubleshooting, Solaris, Cluster, System Administration, Data Center, NAS, Veritas Volume Manager, RedHat, VMware, Oracle, Hardware, Cloud Computing, Red Hat Linux, Active Directory, Vendor Management, Windows Server, ITIL, Technical Support, EMC Storage, IBM AIX, Performance Tuning
Education
Idaho State University 1989 — 1991
AAS, Electro Mechanical Technology
PRC January 2005 - Present
Precision Response Corp 2005 - Present
Global Entertainment Holdings February 2002 - September 2003
American Express September 1999 - June 2001
Dylex 1981 - 1993
Skills
Process Improvement, Call Center, Customer Experience, Business Analysis, CRM, Avaya, Project Management, Software Documentation, BPO, Team Leadership, Customer Satisfaction, Workforce Management, Operations Management, ACD, Change Management, Team Building, Vendor Management, Call Centers, Training, IT Strategy, Troubleshooting, Business Process, Outsourcing, Quality Assurance, CTI, Performance Management, Service Delivery, Data Analysis, Business Process..., Telecommunications, Leadership, Integration, Project Planning, Analysis, Business Intelligence, Management, Disaster Recovery, Call Logging, PeopleSoft, SharePoint, Call Center Development, Visio, Program Management, Contact Centers, MS Project, Team Management, Enterprise Architecture, Coaching, IT Management, Data Center
Education
Humber College 1979 — 1981
Ensynch 2007 - Present
American Express 1997 - 2007
Education
Illinois Institute of Technology 1983 — 1988
American Express BarberFade Away Hair StudioMay 2014 - Present
Education
Humber College 2003 — 2006
American Express June 2011 - Present
Technisource June 2010 - June 2011
Wolters Kluwer Health June 2008 - April 2010
Acxiom November 2005 - April 2008
NDCHealth September 1996 - November 2005
PCS Health Systems October 1994 - September 1996
Skills
Business Analysis, Data Warehousing, SDLC, Requirements Analysis, ETL, Solution Architecture, Systems Analysis, Data Integration, Leadership, Integration, Oracle, Business Intelligence, Enterprise Architecture, Unix, Business Process, Data Modeling, DB2, Program Management, Enterprise Software, Project Management, Informatica, Architecture, Visio, Business Requirements, Agile Methodologies, Requirements Gathering, Databases, Database Design, IT Strategy, SQL, Software Project..., COBOL, PL/SQL, Data Analysis
Education
Illinois Central College 1983 — 1985
Associates, Computer Information Systems
Northern Illinois University 1981 — 1983
None, General Education
American Express October 2009 - Present
BearingPoint Consulting November 2005 - July 2009
Turnkey Design Services February 2004 - October 2005
Education
Illinois Institute of Technology 2001 — 2003
Madurai Kamaraj University 1997 — 2001
Bachelor of Engineering, Computer Science
ARRMHSS
American Express July 2012 - February 2015
American Express September 2009 - July 2012
American Express February 2006 - September 2009
American Express June 2001 - February 2006
Skills
Market Planning, Analytics, Strategic Planning, Business Planning, Planning, Team Building, Change Management, Business Analysis, Loyalty Marketing, Direct Marketing, Marketing Strategy, Analysis, Loyalty Programs, Excel, Marketing Communications, Campaign Management, Database Marketing, B2B Marketing, Marketing Management, Integrated Marketing, Online Marketing, Marketing Research, Customer Experience, Interactive Marketing, Public Relations, Segmentation, Multi-channel Marketing, Lead Generation, Digital Strategy, Customer Loyalty, Business Strategy, Budget Management, Web Analytics, Relationship Management, Strategy, Marketing, Management, Credit Cards, Competitive Analysis, CRM, Product Management, Customer Acquisition, Business Process Design, Vendor Management
Education
Canadian Marketing Association 2005 — 2005
Direct Marketing Certificate, Marketing
Humber College 1999 — 1999
Post-Graduate Degree, Public Relations
The University of Western Ontario 1992 — 1996
Bachelor of Arts, Psychology
Laurier CI 1988 — 1992
J. C. S. Lo Incorporated 1997 - Present
American Express 2008 - 2012
Canadian Women in Communications 2005 - 2010
CTV (formerly CHUM Television) 1999 - 2007
CIBC 1994 - 1998
Skills
Public Relations, Media Relations, Publicity, Corporate Communications, Strategic Communications, Communications Planning, Internal Communications, Crisis Communications, Reputation Management, Marketing Communications, Marketing, Integrated Marketing, Corporate Sponsorships, Communication Training, Media Relations Training, Training, Message Development, Messaging, Event Management, Event Planning, Conferences, Presentation Preparation, Writing Skills, Press Releases, Speech Writing, Copywriting, Newsletters, Magazines, Training Manuals, Information Management, Web Content, Content Management, Content Strategy, Content Development, Digital Media, Digital Strategy, New Media, Social Media Measurement, Television, Broadcast Television, Broadcast, Film Production, Microsoft Office, Photoshop, Staff Management, Cantonese
Education
Humber College 1999 — 1999
Post-Graduate Certificate, Public Relations
University of Toronto 1990 — 1994
Bachelor of Arts, Fine Art History
American Express May 2006 - Present
Skills
Data Warehousing, Business Intelligence, ETL, Teradata, SDLC, Software Development, Sybase, SQL Server, Oracle, Agile Methodologies, Data Modeling, Unix, Enterprise Architecture, PL/SQL, DB2, Microsoft SQL Server
Education
Illinois Institute of Technology 2004 — 2006
M.S, Computer Science
St Josephs College of Engineering 2000 — 2004
B Tech, Computer Science
Celtic Bank May 2014 - Present
American Express July 2013 - May 2014
American Express March 2008 - July 2013
GE Capital March 2005 - March 2008
Pachex 2000 - 2005
Skills
Account Management, Relationship Management, Payments, Banking, Vendor Management, Cross-functional Team..., Process Improvement, B2B, Credit Cards, Sales, Program Management, Strategic Partnerships, CRM, Management, Direct Sales
Education
Idaho State University
B.S., Health Care Administration
University of Utah
Bachelor of Science (BS)
IBM September 2012 - Present
Persistent Systems September 2012 - June 2014
American Express August 2010 - September 2012
National Computer Professionals 2006 - 2010
American Express 2004 - 2006
American Express 2003 - 2004
Skills
Program Management, Strategic Planning, Salesforce.com, Project Delivery, Project Portfolio..., PMO, Resource Management, Business Transformation, Governance, Business Process..., Vendor Management, Strategic Leadership, IT Financial Management, Strategic Communications, Technical Leadership, Strategic Consulting, Cross-functional Team..., CRM, Strategy, Global Delivery, Outsourcing, Integration, Executive Presentations, Relationship Management, Customer Engagement, Salesforce.com Certified, Sales Management, Technical Sales..., Compliance, Business Process..., Business Process, IT Strategy, Business Analysis, SDLC, Risk Management, Leadership, Project Management, Business Strategy, Salesforce.com..., PMP, Requirements Gathering, Software Project..., Business Intelligence, Software Development, Requirements Analysis, Project Planning, Solution Architecture, Agile Project Management, Business Requirements, Enterprise Architecture
Education
Humber College
Communications, Computer/Information Technology Administration and Management
Knowledge Academy 2013 — 2013
ITIL Foundations V3 Certification, Information Technology
Salesforce 2012 — 2012
ADM201, Information Technology
American Express 2011 — 2011
Leadership Excellence Program, Organizational Leadership
TransUnion August 2012 - Present
TransUnion February 2010 - August 2012
TransUnion November 2007 - February 2010
American Express October 2002 - October 2007
Brann Worldwide / Euro RSCG Advertising October 2000 - October 2002
LKH&S Advertising March 1999 - October 2000
Skills
Analytics, Integrated Marketing, Financial Services, Marketing Communications, Database Marketing, Direct Marketing, Brand Development, Copywriting, Project Management, Social Media Marketing, Marketing Strategy, B2B Marketing Strategy, Lead Generation, Digital Marketing, Customer Acquisition, Segmentation, Strategy, Email Marketing, Product Marketing, B2B, Interactive Marketing, Salesforce.com, Strategic Partnerships
Education
Illinois Institute of Technology
MS, Marketing Communication
Indiana University Bloomington
BA, Telecommunications, Minor, Business
American Express February 2013 - Present
IBM July 2010 - February 2013
Bell Telephone Laboratories/ AT&T Bell Labs /Lucent Technologies 1978 - 2001
Skills
Unix, Unix Shell Scripting, LPAR, HMC, Perl, Linux, HACMP, NIM, Integration, AIX, pSeries, Apache, Disaster Recovery, Red Hat Linux, Shell Scripting, Storage, Storage Area Networks, Virtualization, Solaris, VMware ESX, Servers, Performance Tuning, TCP/IP, System Administration, IBM AIX, SAN
Education
Illinois Institute of Technology
Master of Science (MS), Computer Science
Aetna January 2015 - Present
BlueCross BlueShield of Alabama October 2010 - Present
American Express July 2014 - December 2014
State of Arizona November 2013 - May 2014
BlueCross BlueShield of Louisiana August 2011 - October 2011
Fannie Mae August 2010 - October 2010
MicroStrategy December 2009 - June 2010
Erie Insurance Group October 2007 - December 2009
Allstate Insurance 2007 - 2008
Accenture January 2004 - December 2006
Skills
PMP, Business Analysis, Project Management, Project Portfolio..., Software Project..., Project Planning, Vendor Management, SDLC, Program Management, SharePoint, Business Process..., Visio, Requirements Analysis
Education
Stanford University 2011 — 2012
SCPM, Project Management, S
Illinois Institute of Technology 2004 — 2008
Masters, IT Management
DeVry University
B.S, Administration
WMI October 2012 - Present
American Express July 2008 - October 2012
Accenture / American Express March 2006 - June 2008
American Express / Accenture September 2007 - March 2008
EZ TECHNOLOGIES September 2003 - February 2006
Skills
Software Project..., Highly Analytical, Innovative Problem..., SDLC, Requirements Analysis, Data Warehousing, Business Intelligence, Process Modeling, Quality Assurance, Re-engineering, Software Development, Project Management, Risk Management, Software Design, Managerial Finance, Waterfall, Business Requirements, Systems Analysis, Software Documentation, Business Analysis, Vendor Management, Management, Business Process, IT Strategy, Program Management, Requirements Gathering, Leadership
Education
Humber College 2003 — 2004
Post Graduate Certificate; Bachelors, INTERNET SOFTWARE DEVELOPMENT; Computer Applications
Punjab Technical University 1999 — 2002
Bachelors in Computer Applications, Computer science
Punjab Public School 1990 — 1997
High School, Engineering
American Express June 2014 - July 2015
Morgan McKinley February 2011 - August 2013
Hays March 2009 - March 2010
ManpowerGroup February 2007 - February 2009
HSBC March 2005 - December 2006
Skills
Executive Search, Human Resources, Recruiting, Contract Recruitment, Talent Acquisition, Financial Services, Banking, Technical Recruiting, Personnel Management, HR Consulting, Business Development, Client Relations
Education
Hult International Business School 2015 — 2016
Master of Business Administration (M.B.A.)
Shanghai University 2000 — 2004
Bachelor, Business Administration
American Express October 2013 - Present
American Express March 2012 - October 2013
American Express February 2010 - March 2012
Illinois State University August 2007 - May 2009
Sports Illustrated January 2007 - May 2007
HurryDate May 2006 - August 2006
Sydney Chamber of Commerce February 2005 - June 2005
Skills
Media Relations, Social Media, Consulting, Publicity, Social Media Marketing, Journalism, Blogging, Press Releases, Facebook, Event Planning, Corporate Communications, Newsletters, Digital Media, Direct Marketing
Education
Illinois State University 2007 — 2009
Master of Science
Marist College 2003 — 2007
Bachelors of Arts
Cote Insurance Agency September 2010 - Present
Allstate November 2004 - October 2010
American Express 2002 - 2003
Skills
Retirement Planning, Life Insurance, Series 7, Insurance, Investments, Certified Financial..., CLU, Property & Casualty..., ChFC, Fixed Annuities, Disability Insurance, Retirement, Series 6, Term Life Insurance, Long-term Care, Strategic Financial..., Underwriting, Series 63, 401k, Mutual Funds
Education
The American College 2006 — 2010
Masters, Masters in Financial Services
Nyack College 2004 — 2006
BA, Management
Hudson Valley Community College 1992 — 1994
Engineering
IESE Business School August 2015 - Present
American Express October 2013 - May 2015
American Express November 2011 - September 2013
American Express October 2010 - November 2011
American Express September 2009 - October 2010
American Express May 2008 - August 2008
American Express May 2007 - August 2007
Skills
Customer Acquisition, Digital Marketing, P&L Ownership, Loyalty Programs, Direct Marketing, Marketing Strategy, Analytics, Segmentation, Market Research, Competitive Analysis, Customer Experience, Relationship Management, Marketing Communications, Strategy, Database Marketing, Customer Insight, Digital Strategy, Financial Services, SEO, Website Development, Thought Leadership, Social Media Marketing, Credit Cards, People Development
Education
IESE Business School 2015 — 2017
Master of Business Administration (M.B.A.)
Queen's University 2005 — 2009
Bachelor of Commerce (Honours)
Nanyang Technological University 2008 — 2008
Business
Creatrive Marketing Advantage 2010 - Present
Southeast Tourism Society January 2010 - August 2012
IMAGES USA October 2009 - December 2010
Amtrak May 2000 - October 2009
AirTran Airways January 1998 - April 2000
American Express November 1991 - December 1998
Koppelman Associates January 1987 - May 1991
Budget Rent A Car January 1985 - December 1987
Outrigger Reef Hotels January 1970 - December 1985
Skills
Multicultural Team..., Product Marketing, Customer Service, Tourism, Strategic Planning, Marketing & Advertising..., Project Management, Marketing, Sales, Product Management, Management, Account Management, Marketing Communications, Sales Management, Budgets, Product Development, Social Media Marketing, Hospitality, Public Relations, Hotels, Marketing Strategy, Online Advertising, Business Development, Event Management, Online Marketing, Advertising, Email Marketing, Trade Shows
Education
University of Hawaii at Manoa 1968 — 1970
Graduate Study, Sociology - Race Relations & Multicultural Studies
Illinois College 1960 — 1968
BA, Sociology & Economics
American Express February 2015 - Present
American Express October 2014 - February 2015
American Express April 2010 - October 2014
American Express December 2007 - April 2010
Mercedes-Benz (via Sodira) June 2004 - December 2006
Axa Banque (via First Stream) September 2003 - November 2003
Skills
Trading, Foreign Exchange, Funding, Liquidity, Accounting, Banking, Financial Modeling, Forecasting, Finance, Derivatives, Portfolio Management, Financial Risk, Project Management, Management, Strategic Financial..., Analysis, Operations Management, Outsourcing, Regulatory Submissions, 10K, 10Q, FX Hedging, Interest Rate Hedging
Education
The University of Sheffield 2007 — 2007
MBA, International Business & Finance
Institut d'Administration des Entreprises 2005 — 2007
MBA, International Business & Finance
Institut d'Administration des Entreprises 2002 — 2005
Degree, Business Management
Aeroplan January 2012 - Present
Staged for Success August 2009 - Present
Sunnybrook Foundation June 2011 - October 2011
American Express November 2010 - May 2011
TELUS May 2008 - August 2009
Competitive Intelligence Team January 2007 - May 2008
Bell Mobility March 2006 - January 2007
KMac & ASSOCIATES (2006) February 2005 - February 2006
BAYVIEW HILL ANIMAL HOSPITAL January 2000 - August 2005
Education
Humber College 2005 — 2006
Certificate, Marketing Management 2005
York University 2002 — 2005
Bachelor of Arts, Sociology 2002
Citibank Corporate Client ServicesBMO Financial GroupFebruary 2013 - Present
BMO Financial Group April 2011 - Present
cibc 1999 - Present
cibc 1999 - Present
american express 1999 - Present
cibc 1999 - 2002
Skills
Banking, Business Analysis, Call Center, Credit Cards, Management, Call Centers
Education
Humber College 1995 — 1998
American Express June 2015 - Present
American Express August 2014 - June 2015
American Express August 2013 - August 2014
American Express July 2012 - August 2013
Wombatt September 2011 - June 2012
American Express June 2011 - August 2011
Sony May 2006 - September 2010
Universidad Politécnica de Madrid September 2005 - February 2006
Skills
Management, Strategy, Corporate Finance, Business Strategy, Product Management, Spanish, Business Analysis, Management Consulting, Entrepreneurship, Marketing Management, Sales Management, English, Russian, New Business Development, Managerial Finance, Product Marketing, Pricing, Pricing Strategy, Customer Acquisition, Customer Service
Education
2010 — 2012
MBA, Business Administration
Kellogg School of Management 2011 — 2011
Master of Business Administration (MBA), Exchange Program
University Complutense of Madrid 2004 — 2009
Masters of Science (MS), Electrical and Electronics Engineering
Polytechnic University of Madrid 2000 — 2005
Masters of Science (MS) in Telecommunication Engineering, Technology Management
Freelance Art Director March 2010 - Present
Cheil Canada April 2012 - May 2013
Agency59 August 2010 - December 2011
Y&R Brands January 2009 - October 2009
American Express May 2007 - August 2007
Skills
Interactive Advertising, Art, Creative Direction, Art Direction, Creative Strategy, Concept Development, Outdoor Advertising, Interactive Marketing, Online Advertising
Education
Humber College 2005 — 2009
Bachelor of Applied Arts in Creative Advertising
MPAC December 2012 - Present
CIBC June 2012 - December 2012
eHealth Ontario January 2004 - February 2012
Centennial College January 2010 - April 2010
American Express May 1998 - January 2004
Skills
E-learning, Mentoring, Conflict Resolution, Technical Writing, Instructional Design, webex, Live Meeting, Microsoft Office, Coaching, Project Facilitation, Teaching Adults, Teaching English, Articulate Suite, Captivate, Lectora, ITIL v3 Foundations..., BMC Remedy, IT Service Management, Project Planning, SnagIt, Team Leadership, Team Building, Workshop Facilitation, Training Facilitation, Hands-on Training, Training Delivery, Business Process..., Business Analysis, Vendor Management, Technical Learning
Education
Yorkville University 2012 — 2014
Master of Education (M.Ed.), Adult and Continuing Education and Teaching
Humber College 2010 — 2011
Diploma - Honors, Teacher/Trainer of Adults
York University 1999 — 2003
BA, Sociology
Société Générale August 2014 - Present
Société Générale August 2011 - August 2014
Cablevision August 2009 - August 2011
Chase September 2008 - December 2008
American Express May 2006 - September 2006
Skills
Release Management, Desktop Application..., IT Service Management, Incident Management, Disaster Recovery, IT Management, Technical Support, Network Administration, Active Directory, Microsoft Exchange, Windows Server, Blackberry Enterprise..., Citrix, Windows XP, Windows 7, VMware, SCCM, Servers, Change Management, Problem Management
Education
Hunter Business School 2009 — 2009
ELECTRONICS, COMPUTER REPAIR TECHNOLOGY AND NETWORKING DIPLOMA
Nassau Community College 2006 — 2008
Business Administration and Management, General
Kellenberg Memorial High School 2001 — 2005