Convergys Company
Industry: Information management company
DescriptionConvergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Headquarters: Cincinnati, Ohio, United States Successor: Concentrix Revenue: 2.951 billion USD (2015) Number of employees: 130,001 (2015) CEO: Andrea J. Ayers (Oct 2012–) Subsidiaries: Stream Global Services, Intervoice,
Convergys List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Convergys. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Convergys Salaries. You can even request information on how much does Convergys pay if you want to. Learn about salaries, pros and cons of working for Convergys directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
10,446 Convergys employees in database. Find out everything there's to know about Convergys employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Convergys Employees
Employee
Years
Job
Industry
Peter Jin Peter Jin's Convergys Experience August 1996 - July 2001
Job Director of Quality Assurance (QMO) Southwest Airlines
Industry Airlines/Aviation
Experience
Southwest Airlines June 2014 - Present
Copart November 2013 - June 2014
Outerwall (Redbox) February 2010 - October 2013
Sears Holdings Corporation April 2009 - February 2010
TicketsNow.com October 2005 - April 2009
Pitney Bowes December 2003 - October 2005
OfficeMax August 2001 - January 2003
Convergys August 1996 - July 2001
Sears Holdings Corporation May 1995 - August 1996
Skills
User Acceptance Testing, Performance Testing, SDLC, Quality Assurance, Testing, Project Implementation, Software Implementation, Software Quality..., Agile Project Management, Agile Testing, Analysis, Agile Methodologies, Automation, Business Analysis, Business Intelligence, CMMI, Business Process, Databases, ERP, Enterprise Software, Integration, Integration Testing, Leadership, LoadRunner, MS Project, Management, Manual Testing, Microsoft SQL Server, PMO, PMP, Process Improvement, QTP, Quality Center, Quality Management, Regression Testing, Requirements Analysis, Requirements Gathering, Resource Management, SQL, Scrum, Software Development, Software Documentation, Software Project..., Strategy, System Testing, Test Automation, Test Cases, Test Management, Test Planning, Test Strategy
Education
University of Illinois at Urbana-Champaign 1991 — 1995
BS, Economics
Glenbard East HS 1988 — 1991
HS Diploma, General
Southwest Airlines June 2014 - Present
Copart November 2013 - June 2014
Outerwall (Redbox) February 2010 - October 2013
Sears Holdings Corporation April 2009 - February 2010
TicketsNow.com October 2005 - April 2009
Pitney Bowes December 2003 - October 2005
OfficeMax August 2001 - January 2003
Convergys August 1996 - July 2001
Sears Holdings Corporation May 1995 - August 1996
Skills
User Acceptance Testing, Performance Testing, SDLC, Quality Assurance, Testing, Project Implementation, Software Implementation, Software Quality..., Agile Project Management, Agile Testing, Analysis, Agile Methodologies, Automation, Business Analysis, Business Intelligence, CMMI, Business Process, Databases, ERP, Enterprise Software, Integration, Integration Testing, Leadership, LoadRunner, MS Project, Management, Manual Testing, Microsoft SQL Server, PMO, PMP, Process Improvement, QTP, Quality Center, Quality Management, Regression Testing, Requirements Analysis, Requirements Gathering, Resource Management, SQL, Scrum, Software Development, Software Documentation, Software Project..., Strategy, System Testing, Test Automation, Test Cases, Test Management, Test Planning, Test Strategy
Education
University of Illinois at Urbana-Champaign 1991 — 1995
BS, Economics
Glenbard East HS 1988 — 1991
HS Diploma, General
Cody Stacy Cody Stacy's Convergys Experience 2005 - 2007
Job Linux Systems Administrator at Hostgator.com
Industry Internet
Experience
Hostgator.com 2007 - Present
Convergys 2005 - 2007
Skills
Red Hat Linux, CentOS, MySQL, Apache, PHP, Exim, Postfix, Dovecot, Iptables, Bash, Shell Scripting, Perl, cPanel, Plesk, Virtuozzo, DNS Management, Bind
Education
University of Houston-Downtown 2000 — 2004
Bachelor's Degree, Computer Information Systems, 3.76 GPA
Hostgator.com 2007 - Present
Convergys 2005 - 2007
Skills
Red Hat Linux, CentOS, MySQL, Apache, PHP, Exim, Postfix, Dovecot, Iptables, Bash, Shell Scripting, Perl, cPanel, Plesk, Virtuozzo, DNS Management, Bind
Education
University of Houston-Downtown 2000 — 2004
Bachelor's Degree, Computer Information Systems, 3.76 GPA
Zachary Jenkins's Convergys Experience August 2003 - January 2004
Job Human Factors / Software Engineer at L3 Communication Systems West
Industry Aviation & Aerospace
Experience
L-3 Communications May 2004 - Present
Steiner West Swimming Pool March 2004 - June 2004
Convergys August 2003 - January 2004
Skills
User Experience Design, Human Factors, Task Analysis, Usability Testing, Software Engineering, Software Development, Software Project..., Programming, C#, WPF, MVVM, Prism, Unity, Java, C++, JavaScript, Visual Studio, Expression Blend, TFS, Eclipse, Statistical Data..., Software Documentation, Application Lifecycle..., Agile Methodologies, Windows, Unix, Linux, Mac OS, VxWorks, Software Design, Object Oriented Design
Education
University of Idaho 2010 — 2013
Master of Science (MS), Psychology
University of Utah 2003 — 2005
Bachelor of Science (BS), Computer Science
L-3 Communications May 2004 - Present
Steiner West Swimming Pool March 2004 - June 2004
Convergys August 2003 - January 2004
Skills
User Experience Design, Human Factors, Task Analysis, Usability Testing, Software Engineering, Software Development, Software Project..., Programming, C#, WPF, MVVM, Prism, Unity, Java, C++, JavaScript, Visual Studio, Expression Blend, TFS, Eclipse, Statistical Data..., Software Documentation, Application Lifecycle..., Agile Methodologies, Windows, Unix, Linux, Mac OS, VxWorks, Software Design, Object Oriented Design
Education
University of Idaho 2010 — 2013
Master of Science (MS), Psychology
University of Utah 2003 — 2005
Bachelor of Science (BS), Computer Science
Akbar Nazeer's Convergys Experience January 2006 - February 2010
Job Job Coach at Ecrc
Industry Professional Training & Coaching
Experience
ELMWOOD COMMUNITY RESOURCE CENTRE February 2014 - Present
Koodo Mobile August 2011 - March 2014
Convergys January 2006 - February 2010
Skills
Customer Service, Employee Relations, Microsoft Excel, Internet Resources, Sales, Coaching, Training, Recruiting, Team Building, Call Centers, Team Leadership, Social Networking, Job Coaching, Outlook, PowerPoint, Resume Writing, Microsoft Office, Merchandising, Microsoft Word, Time Management, Leadership Development, Interviews, Employee Training, Human Resources, Performance Management, Teamwork, Training Delivery, Sales Management, Retail, Workshop Facilitation, Administration, Personal Development, Networking, Organizational..., Career Development, Employee Engagement
Education
Winnipeg Transition Centre 2013 — 2013
Certificate, Career Coach, Job Seach Coach, Interview and Resume Coach
University of Manitoba 2006 — 2012
Bachelor's of Science, Psychology
The University of Winnipeg, Professional Applied and Continuing Education
ELMWOOD COMMUNITY RESOURCE CENTRE February 2014 - Present
Koodo Mobile August 2011 - March 2014
Convergys January 2006 - February 2010
Skills
Customer Service, Employee Relations, Microsoft Excel, Internet Resources, Sales, Coaching, Training, Recruiting, Team Building, Call Centers, Team Leadership, Social Networking, Job Coaching, Outlook, PowerPoint, Resume Writing, Microsoft Office, Merchandising, Microsoft Word, Time Management, Leadership Development, Interviews, Employee Training, Human Resources, Performance Management, Teamwork, Training Delivery, Sales Management, Retail, Workshop Facilitation, Administration, Personal Development, Networking, Organizational..., Career Development, Employee Engagement
Education
Winnipeg Transition Centre 2013 — 2013
Certificate, Career Coach, Job Seach Coach, Interview and Resume Coach
University of Manitoba 2006 — 2012
Bachelor's of Science, Psychology
The University of Winnipeg, Professional Applied and Continuing Education
Nate Gerstle's Convergys Experience March 2013 - June 2013
Job Associate Director, Client Operations at POSSIBLE
Industry Marketing and Advertising
Experience
POSSIBLE December 2014 - Present
Interbrand June 2013 - November 2014
Convergys March 2013 - June 2013
Convergys June 2011 - February 2013
Messer Construction Company February 2009 - June 2011
Extell Development Company January 2008 - November 2008
Northwestern Mutual December 2006 - August 2007
Skills
Forecasting, Financial Analysis, Accounting, Budgets, Financial Reporting, Group Leadership, Management, Financial Modeling, Microsoft Office, Presentations, Financial Statements, Cross-functional Team..., Financial Accounting, Variance Analysis, Microsoft Excel, Excel, Business Analysis, Cross-functional..., General Ledger, Account Reconciliation, GAAP, PeopleSoft, Hyperion Enterprise, Journal Entries, Internal Audit, Essbase, Managerial Finance, Revenue Analysis, Leadership
Education
Xavier University 2011 — 2013
MBA, Business Administration and Management, General
University of Louisville 2003 — 2008
B.S., Accounting
POSSIBLE December 2014 - Present
Interbrand June 2013 - November 2014
Convergys March 2013 - June 2013
Convergys June 2011 - February 2013
Messer Construction Company February 2009 - June 2011
Extell Development Company January 2008 - November 2008
Northwestern Mutual December 2006 - August 2007
Skills
Forecasting, Financial Analysis, Accounting, Budgets, Financial Reporting, Group Leadership, Management, Financial Modeling, Microsoft Office, Presentations, Financial Statements, Cross-functional Team..., Financial Accounting, Variance Analysis, Microsoft Excel, Excel, Business Analysis, Cross-functional..., General Ledger, Account Reconciliation, GAAP, PeopleSoft, Hyperion Enterprise, Journal Entries, Internal Audit, Essbase, Managerial Finance, Revenue Analysis, Leadership
Education
Xavier University 2011 — 2013
MBA, Business Administration and Management, General
University of Louisville 2003 — 2008
B.S., Accounting
Nazim Ali, MBA's Convergys Experience August 2004 - May 2006
Job Clinical Studies Coordinator at The University of Texas MD Anderson Cancer Center
Industry Hospital & Health Care
Experience
The University of Texas MD Anderson Cancer Center July 2014 - Present
The University of Texas MD Anderson Cancer Center June 2013 - July 2014
The University of Texas MD Anderson Cancer Center June 2011 - June 2013
New Sagar Inc. June 2006 - June 2011
Convergys August 2004 - May 2006
Skills
Leadership, Access, Financial Analysis, Customer Service, Team Building, Business Development, Business Analysis, Microsoft Office, Microsoft Excel, Budgets, Forecasting, Data Analysis, Business Process..., Project Management, Outlook, Strategic Planning, Teamwork, Time Management, Inventory Management, Project Planning, Change Management, Windows, Goal-oriented..., Payroll, Information Technology, Reliability, Organizational..., Strategic Thinking, Information Management, SQL, Analytical Skills, Visual Basic, Cost Management, Virtual Teams, IT Management, ERP, Business Management, Highly self-motivated, Problem Solving, Accounts..., Energetics, Adaptability, Analitical, Creativity, Innovativeness, Information System, Multi-tasked, Positive Can-do Attitude, Communication Skills, Continuous Process...
Education
University of Houston-Victoria 2010 — 2012
Master of Business Administration (MBA), Strategic Management, GPA 4.0
University of Houston, C.T. Bauer College of Business 1997 — 2001
Bachelor of Business Administration (BBA), Management Information Systems (Major), Asian Studies (Minor), GPA 3.51
The University of Texas MD Anderson Cancer Center July 2014 - Present
The University of Texas MD Anderson Cancer Center June 2013 - July 2014
The University of Texas MD Anderson Cancer Center June 2011 - June 2013
New Sagar Inc. June 2006 - June 2011
Convergys August 2004 - May 2006
Skills
Leadership, Access, Financial Analysis, Customer Service, Team Building, Business Development, Business Analysis, Microsoft Office, Microsoft Excel, Budgets, Forecasting, Data Analysis, Business Process..., Project Management, Outlook, Strategic Planning, Teamwork, Time Management, Inventory Management, Project Planning, Change Management, Windows, Goal-oriented..., Payroll, Information Technology, Reliability, Organizational..., Strategic Thinking, Information Management, SQL, Analytical Skills, Visual Basic, Cost Management, Virtual Teams, IT Management, ERP, Business Management, Highly self-motivated, Problem Solving, Accounts..., Energetics, Adaptability, Analitical, Creativity, Innovativeness, Information System, Multi-tasked, Positive Can-do Attitude, Communication Skills, Continuous Process...
Education
University of Houston-Victoria 2010 — 2012
Master of Business Administration (MBA), Strategic Management, GPA 4.0
University of Houston, C.T. Bauer College of Business 1997 — 2001
Bachelor of Business Administration (BBA), Management Information Systems (Major), Asian Studies (Minor), GPA 3.51
Eric Woodruff Eric Woodruff's Convergys Experience 1998 - 1999
Job Sr. Software Engineer at Elemental Technologies
Industry Computer Software
Experience
Elemental Technologies August 2014 - Present
Outdidit Apps October 2012 - Present
NetApp May 2011 - August 2014
LSI Corporation July 2010 - May 2011
Hewlett-Packard May 2007 - February 2010
PolyServe, Inc. October 2004 - April 2007
University of Washington Education Outreach (UWEO) December 2001 - September 2004
Institute for Simulation and Training January 2002 - May 2004
GEC Instruments December 2000 - January 2001
Convergys 1998 - 1999
Skills
Java, Design Patterns, C++, Software Design, Distributed Systems, Ruby, Android, Android Development, Agile Methodologies, Test Driven Development, Object Oriented Design, Software Engineering, Subversion, Web Development, Software Development, OOP, XML, REST, Git, Cross-platform..., Servlets, Python, Linux, Shell Scripting, TDD, Automation, VMware, Process Improvement, JSON, UML, JavaScript, User-centered Design, Bash, System Architecture, Databases, SQL, Scalability, Architecture, Programming, Open Source, Web Applications, Embedded Systems, Tomcat, Debugging, Enterprise Architecture, Gradle, jQuery, Ruby on Rails
Education
University of Illinois Springfield 2008 — 2010
B.S., Computer Science
Elemental Technologies August 2014 - Present
Outdidit Apps October 2012 - Present
NetApp May 2011 - August 2014
LSI Corporation July 2010 - May 2011
Hewlett-Packard May 2007 - February 2010
PolyServe, Inc. October 2004 - April 2007
University of Washington Education Outreach (UWEO) December 2001 - September 2004
Institute for Simulation and Training January 2002 - May 2004
GEC Instruments December 2000 - January 2001
Convergys 1998 - 1999
Skills
Java, Design Patterns, C++, Software Design, Distributed Systems, Ruby, Android, Android Development, Agile Methodologies, Test Driven Development, Object Oriented Design, Software Engineering, Subversion, Web Development, Software Development, OOP, XML, REST, Git, Cross-platform..., Servlets, Python, Linux, Shell Scripting, TDD, Automation, VMware, Process Improvement, JSON, UML, JavaScript, User-centered Design, Bash, System Architecture, Databases, SQL, Scalability, Architecture, Programming, Open Source, Web Applications, Embedded Systems, Tomcat, Debugging, Enterprise Architecture, Gradle, jQuery, Ruby on Rails
Education
University of Illinois Springfield 2008 — 2010
B.S., Computer Science
Evan Wilson's Convergys Experience 2004 - 2006
Job Onsite and Remote I.T. Support
Industry Information Technology and Services
Experience
IronEdge Group March 2011 - Present
CVR Energy, Inc. January 2008 - January 2011
Convergys 2004 - 2006
Plus One Mortgage Company 2001 - 2003
Skills
Microsoft Excel, SharePoint, Microsoft Office, Customer Service, Troubleshooting, Process Scheduler, Process Improvement, Budgets, Business Analysis, Access, Vendor Management, Operations Management, Outlook, Purchasing, Team Building, ITIL, IT Management, Visio, Inventory Management, Account Management, Invoicing, Software Documentation, PowerPoint, Microsoft Word, Contract Management, MS Project, Windows, Networking, Team Leadership, Analysis, Forecasting, Project Planning, Information Technology, Testing, Energy Industry, Document Management, Windows Server, Active Directory, Microsoft Exchange, Computer Hardware, Disaster Recovery, VMware, Security, Microsoft SQL Server, Managed Services, Cloud Computing
Education
University of Houston-Downtown 2005 — 2007
Bachelor's Degree, Business Administration
IronEdge Group March 2011 - Present
CVR Energy, Inc. January 2008 - January 2011
Convergys 2004 - 2006
Plus One Mortgage Company 2001 - 2003
Skills
Microsoft Excel, SharePoint, Microsoft Office, Customer Service, Troubleshooting, Process Scheduler, Process Improvement, Budgets, Business Analysis, Access, Vendor Management, Operations Management, Outlook, Purchasing, Team Building, ITIL, IT Management, Visio, Inventory Management, Account Management, Invoicing, Software Documentation, PowerPoint, Microsoft Word, Contract Management, MS Project, Windows, Networking, Team Leadership, Analysis, Forecasting, Project Planning, Information Technology, Testing, Energy Industry, Document Management, Windows Server, Active Directory, Microsoft Exchange, Computer Hardware, Disaster Recovery, VMware, Security, Microsoft SQL Server, Managed Services, Cloud Computing
Education
University of Houston-Downtown 2005 — 2007
Bachelor's Degree, Business Administration
Suresh Devadoss's Convergys Experience 2008 - 2009
Job Sr.SAP BW/BO Lead Consultant
Industry Information Technology and Services
Experience
Marathon Petroleum Company 2012 - Present
Smartsoft International Inc October 2006 - Present
Thermo Fisher Scientific 2012 - 2012
Brown Shoe Company 2011 - 2012
TAMKO 2010 - 2010
TIMET 2009 - 2010
Convergys 2008 - 2009
Morrison Homes 2007 - 2008
Kaavian Systems 2005 - 2006
Skills
SAP Netweaver, Business Objects, ABAP, SAP BW, SAP Implementation, Webi, SAP BI, SAP ERP, SAP, Business Intelligence, IDOC
Education
University of Madras 1999 — 2003
B.Tech, Information Technology
Don Bosco Higher Secondary School, Vellore, TN, India. 1992 — 1999
Marathon Petroleum Company 2012 - Present
Smartsoft International Inc October 2006 - Present
Thermo Fisher Scientific 2012 - 2012
Brown Shoe Company 2011 - 2012
TAMKO 2010 - 2010
TIMET 2009 - 2010
Convergys 2008 - 2009
Morrison Homes 2007 - 2008
Kaavian Systems 2005 - 2006
Skills
SAP Netweaver, Business Objects, ABAP, SAP BW, SAP Implementation, Webi, SAP BI, SAP ERP, SAP, Business Intelligence, IDOC
Education
University of Madras 1999 — 2003
B.Tech, Information Technology
Don Bosco Higher Secondary School, Vellore, TN, India. 1992 — 1999
Darcie (Butts) Bristow's Convergys Experience June 2013 - Present
Job Financial Reporting at Convergys
Industry Accounting
Experience
Convergys June 2013 - Present
Ernst & Young September 2008 - June 2013
Ernst & Young January 2007 - March 2007
Skills
Auditing, Internal Controls, Financial Reporting, Accounting, Financial Accounting, GAAP, US GAAP, External Audit, Assurance, CPA, Financial Audits, Financial Analysis, General Ledger, Financial Statements
Education
University of Kentucky 2003 — 2008
Bachelor of Science (BS), Accounting and Business/Management
Convergys June 2013 - Present
Ernst & Young September 2008 - June 2013
Ernst & Young January 2007 - March 2007
Skills
Auditing, Internal Controls, Financial Reporting, Accounting, Financial Accounting, GAAP, US GAAP, External Audit, Assurance, CPA, Financial Audits, Financial Analysis, General Ledger, Financial Statements
Education
University of Kentucky 2003 — 2008
Bachelor of Science (BS), Accounting and Business/Management
Autumn Jones, MBA's Convergys Experience June 2005 - August 2005
Job Rivermine TEM Implementation Senior Consultant at Tangoe
Industry Information Technology and Services
Experience
Tangoe June 2015 - Present
IBM November 2013 - Present
IBM March 2013 - November 2013
Rivermine March 2009 - March 2013
Netflix September 2010 - August 2012
Target June 2008 - March 2009
Deloitte June 2006 - August 2006
Convergys June 2005 - August 2005
Skills
Word, Excel, PowerPoint, Microsoft Office, Billing, Invoicing, Microsoft Excel, Management, Training, Time Management, Access, Financial Analysis, Process Improvement, Analysis, Auditing, Visio, Microsoft Word, Business Analysis, Leadership, Public Speaking, Strategic Planning, Customer Service
Education
Louisville Male Traditional High School 2009 — 2013
University of Kentucky 2007 — 2008
Master of Business Administration (MBA), Information Technology, 3.25
University of Kentucky 2003 — 2007
Bachelor of Business Administration (BBA), Management Information Systems, General, Summa Cum Laude, 3.843
Tangoe June 2015 - Present
IBM November 2013 - Present
IBM March 2013 - November 2013
Rivermine March 2009 - March 2013
Netflix September 2010 - August 2012
Target June 2008 - March 2009
Deloitte June 2006 - August 2006
Convergys June 2005 - August 2005
Skills
Word, Excel, PowerPoint, Microsoft Office, Billing, Invoicing, Microsoft Excel, Management, Training, Time Management, Access, Financial Analysis, Process Improvement, Analysis, Auditing, Visio, Microsoft Word, Business Analysis, Leadership, Public Speaking, Strategic Planning, Customer Service
Education
Louisville Male Traditional High School 2009 — 2013
University of Kentucky 2007 — 2008
Master of Business Administration (MBA), Information Technology, 3.25
University of Kentucky 2003 — 2007
Bachelor of Business Administration (BBA), Management Information Systems, General, Summa Cum Laude, 3.843
Tanveer Sayani Tanveer Sayani's Convergys Experience August 2001 - February 2002
Job Director of Operations at Volterra Energy
Industry Oil & Energy
Experience
Volterra Energy November 2013 - Present
Bargain Energy June 2013 - November 2013
Summer Energy LLC August 2012 - June 2013
Fulcrum Power Services March 2005 - August 2012
Convergy's August 2001 - February 2002
Skills
Customer Service, Customer Satisfaction, Accounts Receivable, Outlook, Contract Negotiation, Strategic Planning, Business Analysis, Energy, Risk Management, Retail, Microsoft Excel, Operations Management, CRM, Invoicing, Accounts Payable, Accounting, Account Reconciliation, QuickBooks, Access, Process Improvement, Management
Education
University of Houston 2001 — 2005
Bachelor of Science, Psychology
Volterra Energy November 2013 - Present
Bargain Energy June 2013 - November 2013
Summer Energy LLC August 2012 - June 2013
Fulcrum Power Services March 2005 - August 2012
Convergy's August 2001 - February 2002
Skills
Customer Service, Customer Satisfaction, Accounts Receivable, Outlook, Contract Negotiation, Strategic Planning, Business Analysis, Energy, Risk Management, Retail, Microsoft Excel, Operations Management, CRM, Invoicing, Accounts Payable, Accounting, Account Reconciliation, QuickBooks, Access, Process Improvement, Management
Education
University of Houston 2001 — 2005
Bachelor of Science, Psychology
Juan Espino's Convergys Experience February 2004 - July 2006
Job Estimator at Xativa Concrete and Construction, LLC
Industry Information Technology and Services
Experience
Xativa Concrete and Construction July 2014 - Present
VeriTrust Corporation August 2006 - July 2014
Convergys February 2004 - July 2006
Skills
Spanish-speaking, Written & Oral..., Cloud Computing, Spanish-English, Latin America, Spanish, Computer Security, Project Planning, Brazilian Portuguese, Records Management, Business Continuity, Online Research, Management, MSN AdCenter, Data Security, Ad Serving, Data Privacy, Windows, Mac OS, Tape Management, Tape Libraries, Tape Backup, Mobile Advertising, Conversion Optimization, DoubleClick, A/B testing, Rich Media, Behavioral Targeting, Cross-functional..., Display Advertising, Digital Asset Management, Ad Networks, Yahoo Search Marketing, Campaign Management, Affiliate Management, Business Performance..., Search Advertising, Online Marketing..., ROMI, Search Analysis, Advertising Operations, Online Lead Generation, Local Search, WebTrends Analytics, Monetization, Landing Page..., PPC Bid Management, Affiliate Marketing, Omniture, Mobile Strategy
Education
University of Houston-Downtown
Xativa Concrete and Construction July 2014 - Present
VeriTrust Corporation August 2006 - July 2014
Convergys February 2004 - July 2006
Skills
Spanish-speaking, Written & Oral..., Cloud Computing, Spanish-English, Latin America, Spanish, Computer Security, Project Planning, Brazilian Portuguese, Records Management, Business Continuity, Online Research, Management, MSN AdCenter, Data Security, Ad Serving, Data Privacy, Windows, Mac OS, Tape Management, Tape Libraries, Tape Backup, Mobile Advertising, Conversion Optimization, DoubleClick, A/B testing, Rich Media, Behavioral Targeting, Cross-functional..., Display Advertising, Digital Asset Management, Ad Networks, Yahoo Search Marketing, Campaign Management, Affiliate Management, Business Performance..., Search Advertising, Online Marketing..., ROMI, Search Analysis, Advertising Operations, Online Lead Generation, Local Search, WebTrends Analytics, Monetization, Landing Page..., PPC Bid Management, Affiliate Marketing, Omniture, Mobile Strategy
Education
University of Houston-Downtown
Rebecca Abell-Vargas's Convergys Experience May 2013 - December 2013
Job Retail Professional
Industry Retail
Experience
HSN 2014 - Present
Convergys May 2013 - December 2013
Walmart June 2012 - June 2013
Saint Catherine Regional Hospital February 2011 - May 2012
Subway February 2009 - May 2011
Subway February 2009 - May 2011
Easy Connect December 2009 - April 2010
Skills
active listening skills, enthusiasm to provide..., Customer Service, Customer Satisfaction, Sales, Retail Sales, Financial Transactions, Cash Handling, Promoting solutions, Virtual Office, Billing Systems, Confidentiality, Sales Process, Medical Terminology, Medical Records, Infection Control, Activities of Daily..., Vital Signs, CPR Certified, CNA, Specimen Collection, Communication, Behavioral Health, Organization Skills, Interpersonal..., Team Leadership, Multi-task & Handle..., Credit Card Transaction..., Inventory Accuracy, Professional...
Education
University of Louisville 2009 — 2010
Business Administration and Management, General
Charlestown High School 2005 — 2009
High School Diploma, Core 40
HSN 2014 - Present
Convergys May 2013 - December 2013
Walmart June 2012 - June 2013
Saint Catherine Regional Hospital February 2011 - May 2012
Subway February 2009 - May 2011
Subway February 2009 - May 2011
Easy Connect December 2009 - April 2010
Skills
active listening skills, enthusiasm to provide..., Customer Service, Customer Satisfaction, Sales, Retail Sales, Financial Transactions, Cash Handling, Promoting solutions, Virtual Office, Billing Systems, Confidentiality, Sales Process, Medical Terminology, Medical Records, Infection Control, Activities of Daily..., Vital Signs, CPR Certified, CNA, Specimen Collection, Communication, Behavioral Health, Organization Skills, Interpersonal..., Team Leadership, Multi-task & Handle..., Credit Card Transaction..., Inventory Accuracy, Professional...
Education
University of Louisville 2009 — 2010
Business Administration and Management, General
Charlestown High School 2005 — 2009
High School Diploma, Core 40
Brooke Pennington's Convergys Experience September 2008 - November 2008
Job Office Manager at Criterion Development Partners, LLC
Industry Real Estate
Experience
Criterion Development Partners, LLC May 2014 - Present
Copart June 2011 - May 2014
Tutor Vista January 2011 - June 2011
Shaw Auto Parts February 2009 - July 2010
Convergys September 2008 - November 2008
OML Consultants Inc. February 2008 - August 2008
Hollywood Group May 2007 - January 2008
Hollywood Group May 2007 - January 2008
Montgomery Suites June 2003 - March 2007
Sqecial Media, Inc February 1999 - May 2002
Skills
French speaking, French, Editing, Public Speaking, Management, Customer Service, Time Management, Microsoft Office, Training, Microsoft Excel, Microsoft Word, Leadership, PowerPoint, Social Media, Research, Team Leadership, Budgets, Inventory Management, Payroll
Education
University of Kentucky 1998 — 2002
Bachelor of Arts, English
University of Kentucky 1998 — 2002
Bachelor of Arts, English major; film studies
Rowan County Senior High School 1994 — 1998
Diploma, General Studies
Criterion Development Partners, LLC May 2014 - Present
Copart June 2011 - May 2014
Tutor Vista January 2011 - June 2011
Shaw Auto Parts February 2009 - July 2010
Convergys September 2008 - November 2008
OML Consultants Inc. February 2008 - August 2008
Hollywood Group May 2007 - January 2008
Hollywood Group May 2007 - January 2008
Montgomery Suites June 2003 - March 2007
Sqecial Media, Inc February 1999 - May 2002
Skills
French speaking, French, Editing, Public Speaking, Management, Customer Service, Time Management, Microsoft Office, Training, Microsoft Excel, Microsoft Word, Leadership, PowerPoint, Social Media, Research, Team Leadership, Budgets, Inventory Management, Payroll
Education
University of Kentucky 1998 — 2002
Bachelor of Arts, English
University of Kentucky 1998 — 2002
Bachelor of Arts, English major; film studies
Rowan County Senior High School 1994 — 1998
Diploma, General Studies
Arif Mohamedali Arif Mohamedali's Convergys Experience November 2003 - November 2005
Job Project Manager at InMoment
Industry Market Research
Experience
Convergys and SP Data November 2005 - April 2011
Convergys November 2003 - November 2005
Alta Ortho and Physiotherapy September 2001 - April 2002
Skills
Avaya PBX, Avaya, Citrix, NICE, Account Management, Excel, Operations Management, Word, Lotus Notes, PeopleSoft, Performance Analysis, CMS, Customer Service, Financial Reporting, Team Building, Data Analysis, Market Research, Microsoft Excel, Management, Performance Management, Microsoft Word, Employee Relations, Training, CRM, Vendor Management, Project Management, Customer Satisfaction
Education
University of Leicester 2003 — 2009
MBA
York University 1997 — 2001
BA.Hon
Convergys and SP Data November 2005 - April 2011
Convergys November 2003 - November 2005
Alta Ortho and Physiotherapy September 2001 - April 2002
Skills
Avaya PBX, Avaya, Citrix, NICE, Account Management, Excel, Operations Management, Word, Lotus Notes, PeopleSoft, Performance Analysis, CMS, Customer Service, Financial Reporting, Team Building, Data Analysis, Market Research, Microsoft Excel, Management, Performance Management, Microsoft Word, Employee Relations, Training, CRM, Vendor Management, Project Management, Customer Satisfaction
Education
University of Leicester 2003 — 2009
MBA
York University 1997 — 2001
BA.Hon
Tyler Koopmans's Convergys Experience May 2009 - August 2011
Job Senior Applications Developer
Industry Information Technology and Services
Experience
Fifth Third Bank July 2015 - Present
Fifth Third Bank June 2013 - June 2015
University of Kentucky April 2011 - December 2012
Fifth Third Bank May 2012 - August 2012
Convergys May 2009 - August 2011
Skills
Java, ITIL v3 Foundations..., C#, C++, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Public Speaking, Teamwork, Business Analysis, Solution Architecture
Education
University of Kentucky 2008 — 2012
BS, Computer Science
Fifth Third Bank July 2015 - Present
Fifth Third Bank June 2013 - June 2015
University of Kentucky April 2011 - December 2012
Fifth Third Bank May 2012 - August 2012
Convergys May 2009 - August 2011
Skills
Java, ITIL v3 Foundations..., C#, C++, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Public Speaking, Teamwork, Business Analysis, Solution Architecture
Education
University of Kentucky 2008 — 2012
BS, Computer Science
Jessica Nason Jessica Nason's Convergys Experience January 2011 - Present
Job Team Manager at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Convergys January 2011 - Present
Convergys January 2011 - September 2015
Convergys January 2011 - March 2014
L-3 Microdyne January 2003 - January 2011
Skills
Avaya, BPO, Call Center, Call Centers, Contact Centers, Customer Experience, Customer Satisfaction, Customer Service, Operations Management, Outsourcing, Performance Management, Process Improvement, Sales, Service Delivery, Team Leadership, Technical Support, Telemarketing, Workforce Management
Education
University of Maine at Machias 2000 — 2003
Convergys January 2011 - Present
Convergys January 2011 - September 2015
Convergys January 2011 - March 2014
L-3 Microdyne January 2003 - January 2011
Skills
Avaya, BPO, Call Center, Call Centers, Contact Centers, Customer Experience, Customer Satisfaction, Customer Service, Operations Management, Outsourcing, Performance Management, Process Improvement, Sales, Service Delivery, Team Leadership, Technical Support, Telemarketing, Workforce Management
Education
University of Maine at Machias 2000 — 2003
Jamie Cote's Convergys Experience 2006 - 2007
Job Development Operations / Service Engineering Office 365 Exchange
Industry Computer Software
Experience
Microsoft October 2011 - Present
Microsoft March 2011 - January 2012
Microsoft Corporation November 2009 - March 2011
Microsoft Corporation January 2009 - November 2009
Sapphire Technologies 2007 - July 2008
Convergys 2006 - 2007
Skills
Powershell, Microsoft SQL Server, Blackberry Enterprise..., Blackberry, Microsoft Exchange, Microsoft Technologies, Cloud Computing, Active Directory, Virtualization, Windows Server, Disaster Recovery, Microsoft Office365, Office 365, Enterprise Architecture, Microsoft Certified..., Troubleshooting, IT Operations, Security, IIS, Enterprise Software
Education
University of Manitoba 2001 — 2003
Various Studies
Microsoft October 2011 - Present
Microsoft March 2011 - January 2012
Microsoft Corporation November 2009 - March 2011
Microsoft Corporation January 2009 - November 2009
Sapphire Technologies 2007 - July 2008
Convergys 2006 - 2007
Skills
Powershell, Microsoft SQL Server, Blackberry Enterprise..., Blackberry, Microsoft Exchange, Microsoft Technologies, Cloud Computing, Active Directory, Virtualization, Windows Server, Disaster Recovery, Microsoft Office365, Office 365, Enterprise Architecture, Microsoft Certified..., Troubleshooting, IT Operations, Security, IIS, Enterprise Software
Education
University of Manitoba 2001 — 2003
Various Studies
Diana Long's Convergys Experience May 1986 - June 1992
Job Program Manager at Cincinnati USA Regional Chamber
Industry Human Resources
Experience
Cincinnati USA Regional Chamber August 2014 - Present
Cincinnati USA Regional Chamber August 2008 - August 2014
American Red Cross - Office of the National Chair of Volunteers 2008 - 2011
American Red Cross 2006 - 2008
American Red Cross November 1996 - November 2006
AIDS Volunteers of Cincinnati June 1992 - November 1996
Convergys May 1986 - June 1992
US Ecology 1984 - 1986
The Bennington Corporation 1982 - 1984
Skills
Strategic Planning, Problem Solving, Program Management, Budget Management, Staff Relations, Public Speaking, Fundraising, Leadership Development, Budgets, Volunteer Management, Leadership, Event Planning, Training, Social Media, Policy, Recruiting, Nonprofits, Sales, Analysis, Public Relations, Community Outreach, Editing, Project Management, Management
Education
University of Louisville 1982 — 1984
MBA, Marketing
University of Louisville 1977 — 1981
BS, Marketing, Management
Pleasure Ridge Park High School 1972 — 1977
Cincinnati USA Regional Chamber August 2014 - Present
Cincinnati USA Regional Chamber August 2008 - August 2014
American Red Cross - Office of the National Chair of Volunteers 2008 - 2011
American Red Cross 2006 - 2008
American Red Cross November 1996 - November 2006
AIDS Volunteers of Cincinnati June 1992 - November 1996
Convergys May 1986 - June 1992
US Ecology 1984 - 1986
The Bennington Corporation 1982 - 1984
Skills
Strategic Planning, Problem Solving, Program Management, Budget Management, Staff Relations, Public Speaking, Fundraising, Leadership Development, Budgets, Volunteer Management, Leadership, Event Planning, Training, Social Media, Policy, Recruiting, Nonprofits, Sales, Analysis, Public Relations, Community Outreach, Editing, Project Management, Management
Education
University of Louisville 1982 — 1984
MBA, Marketing
University of Louisville 1977 — 1981
BS, Marketing, Management
Pleasure Ridge Park High School 1972 — 1977
Steve Sissel Steve Sissel's Convergys Experience April 2004 - March 2009
Job Senior Customer Experience Strategy/Customer Service Operations Executive | Business Unit/Major Account Leader
Industry Telecommunications
Experience
Sears Holdings Corporation January 2015 - Present
UnitedHealthcare December 2012 - November 2013
Rogers Communications Inc. May 2010 - November 2012
Sissel Management Consulting March 2009 - May 2010
Convergys April 2004 - March 2009
Convergys November 2000 - March 2004
McKinsey & Company 1995 - 2000
Skills
Business Development, Account Management, Customer Experience, Leadership, Business Alliances, Strategy, Program Management, CRM, Team Building, Business Planning, Telecommunications, New Business Development, Marketing Strategy, Management, Product Management, Customer Satisfaction, Contract Negotiation, Executive Management, Sales, Cross-functional Team..., Project Management, Solution Selling, Vendor Management, Strategic Partnerships, Mergers & Acquisitions, Outsourcing, Consulting, Mergers, Strategic Planning, Customer Retention, Competitive Analysis, SaaS, Call Centers, Analysis, Forecasting
Education
University of Chicago
MBA, Finance, Economics, Policy Studies
University of Iowa
BS, Political Science
Sears Holdings Corporation January 2015 - Present
UnitedHealthcare December 2012 - November 2013
Rogers Communications Inc. May 2010 - November 2012
Sissel Management Consulting March 2009 - May 2010
Convergys April 2004 - March 2009
Convergys November 2000 - March 2004
McKinsey & Company 1995 - 2000
Skills
Business Development, Account Management, Customer Experience, Leadership, Business Alliances, Strategy, Program Management, CRM, Team Building, Business Planning, Telecommunications, New Business Development, Marketing Strategy, Management, Product Management, Customer Satisfaction, Contract Negotiation, Executive Management, Sales, Cross-functional Team..., Project Management, Solution Selling, Vendor Management, Strategic Partnerships, Mergers & Acquisitions, Outsourcing, Consulting, Mergers, Strategic Planning, Customer Retention, Competitive Analysis, SaaS, Call Centers, Analysis, Forecasting
Education
University of Chicago
MBA, Finance, Economics, Policy Studies
University of Iowa
BS, Political Science
John Klinck John Klinck's Convergys Experience August 2005 - August 2006
Job
Industry Computer Networking
Experience
SunGard Availability Services January 2011 - October 2014
Shaw Communications February 2008 - January 2011
Shaw Communications September 2006 - February 2008
Convergys August 2005 - August 2006
Skills
Networking, Cisco Technologies, Linux, Data Center, Computer Hardware, Switches, TCP/IP, VPN, Technical Support, Troubleshooting, Software Installation, Operating Systems, Customer Service, VoIP, ITIL, Telecommunications, Disaster Recovery
Education
University of Manitoba 2001 — 2005
Bachelor's Degree, Computer Science
SunGard Availability Services January 2011 - October 2014
Shaw Communications February 2008 - January 2011
Shaw Communications September 2006 - February 2008
Convergys August 2005 - August 2006
Skills
Networking, Cisco Technologies, Linux, Data Center, Computer Hardware, Switches, TCP/IP, VPN, Technical Support, Troubleshooting, Software Installation, Operating Systems, Customer Service, VoIP, ITIL, Telecommunications, Disaster Recovery
Education
University of Manitoba 2001 — 2005
Bachelor's Degree, Computer Science
Weiye Ma Weiye Ma's Convergys Experience 2007 - 2008
Job Speech Scientist, MITRE
Industry Information Technology and Services
Experience
MITRE 2015 - Present
XOWi 2013 - 2015
SpeechNexus Corporation 2011 - 2013
Schneider Electric 2008 - 2011
Convergys 2007 - 2008
Unisys 1995 - 2000
Skills
Perl, Speech Recognition, Software Development, Java, Software Project..., Mobile Applications, Software Design, Integration, Distributed Systems, Python, Data Mining, Software Engineering, Speech, Embedded Systems, SQL, Cloud Computing, Linux, C++, Natural Language..., Algorithms, Unix, Computer Science, System Architecture
Education
Katholieke Universiteit Leuven
Doctor of Philosophy (PhD)
MITRE 2015 - Present
XOWi 2013 - 2015
SpeechNexus Corporation 2011 - 2013
Schneider Electric 2008 - 2011
Convergys 2007 - 2008
Unisys 1995 - 2000
Skills
Perl, Speech Recognition, Software Development, Java, Software Project..., Mobile Applications, Software Design, Integration, Distributed Systems, Python, Data Mining, Software Engineering, Speech, Embedded Systems, SQL, Cloud Computing, Linux, C++, Natural Language..., Algorithms, Unix, Computer Science, System Architecture
Education
Katholieke Universiteit Leuven
Doctor of Philosophy (PhD)
Constantinos Maltezos Constantinos Maltezos's Convergys Experience 2004 - 2005
Job Independent Writing and Editing Professional
Industry Writing and Editing
Experience
Sunrise By George 1999 - 2007
Convergys 2004 - 2005
Education
University of Houston-Downtown
Sunrise By George 1999 - 2007
Convergys 2004 - 2005
Education
University of Houston-Downtown
Brady Brenot Brady Brenot's Convergys Experience June 2007 - September 2008
Job Programmer at Torn Banner Studios
Industry Computer Games
Experience
Torn Banner Studios April 2012 - Present
EA Canada August 2011 - April 2012
EA Canada September 2009 - April 2010
Prime Focus VFX Technology Inc. (formerly Frantic Films VFX; has since been acquired by Thinkbox) January 2009 - April 2009
Convergys June 2007 - September 2008
Skills
Game Development, Unreal Engine 3, C++, Programming, UnrealScript, OpenGL, Perforce, C, Unreal Engine, ActionScript, Qt, Lua, Java, C#, Lisp, Python, Prolog, Bazaar, SVN, Git, Visual Studio, JIRA, Confluence, Scaleform, Unreal Engine 4, JavaScript
Education
University of Manitoba 2006 — 2011
Bachelor of Science (B.Sc.), Computer Science, 4.0
Torn Banner Studios April 2012 - Present
EA Canada August 2011 - April 2012
EA Canada September 2009 - April 2010
Prime Focus VFX Technology Inc. (formerly Frantic Films VFX; has since been acquired by Thinkbox) January 2009 - April 2009
Convergys June 2007 - September 2008
Skills
Game Development, Unreal Engine 3, C++, Programming, UnrealScript, OpenGL, Perforce, C, Unreal Engine, ActionScript, Qt, Lua, Java, C#, Lisp, Python, Prolog, Bazaar, SVN, Git, Visual Studio, JIRA, Confluence, Scaleform, Unreal Engine 4, JavaScript
Education
University of Manitoba 2006 — 2011
Bachelor of Science (B.Sc.), Computer Science, 4.0
Andrey Kolmakov Andrey Kolmakov's Convergys Experience July 2007 - July 2008
Job Genius at Apple
Industry Computer & Network Security
Experience
Apple March 2012 - Present
Government of Manitoba May 2010 - August 2010
Government of Manitoba September 2009 - December 2009
Shell January 2009 - April 2009
Convergys July 2007 - July 2008
Skills
Java, C, C++, Penetration Testing, Python, Security Monitoring, Network Security
Education
University of Manitoba 2006 — 2010
B.Sc., Computer Science (Honours Co-op)
Apple March 2012 - Present
Government of Manitoba May 2010 - August 2010
Government of Manitoba September 2009 - December 2009
Shell January 2009 - April 2009
Convergys July 2007 - July 2008
Skills
Java, C, C++, Penetration Testing, Python, Security Monitoring, Network Security
Education
University of Manitoba 2006 — 2010
B.Sc., Computer Science (Honours Co-op)
Joseph Sithole, CA Joseph Sithole, CA's Convergys Experience September 2005 - January 2009
Job Senior Associate, Corporate Restructuring Services
Industry Financial Services
Experience
Deloitte Canada June 2014 - Present
MNP January 2011 - May 2014
Cargill April 2009 - May 2010
University of Manitoba Student's Union Tax Office February 2010 - April 2010
Convergys September 2005 - January 2009
Skills
Assurance, IFRS, ASPE, Account Reconciliation, Accounting, Invoicing, Customer Service, Financial Reporting, QuickBooks, Accounts Payable, Financial Statements, Auditing, Journal Entries, Bookkeeping, Tax
Education
University of Manitoba 2005 — 2010
Bachelor of Commerce (Honours), Accounting
Deloitte Canada June 2014 - Present
MNP January 2011 - May 2014
Cargill April 2009 - May 2010
University of Manitoba Student's Union Tax Office February 2010 - April 2010
Convergys September 2005 - January 2009
Skills
Assurance, IFRS, ASPE, Account Reconciliation, Accounting, Invoicing, Customer Service, Financial Reporting, QuickBooks, Accounts Payable, Financial Statements, Auditing, Journal Entries, Bookkeeping, Tax
Education
University of Manitoba 2005 — 2010
Bachelor of Commerce (Honours), Accounting
Alex Ruys Alex Ruys's Convergys Experience August 2004 - September 2006
Job Network Operations (Air Canada) at IBM
Industry Computer & Network Security
Experience
IBM, Kelly Services May 2010 - January 2011
CGI Information Systems May 2008 - December 2009
U of M September 2008 - May 2009
Convergys August 2004 - September 2006
Education
University of Manitoba
Engineering, all pre
IBM, Kelly Services May 2010 - January 2011
CGI Information Systems May 2008 - December 2009
U of M September 2008 - May 2009
Convergys August 2004 - September 2006
Education
University of Manitoba
Engineering, all pre
Pete Simon's Convergys Experience March 2007 - February 2010
Job Director of Digital Marketing at RevZilla
Industry Marketing and Advertising
Experience
RevZilla March 2015 - Present
Boathouse Sports August 2013 - March 2015
eBay Enterprise May 2011 - August 2013
Independent 1999 - 2011
Convergys March 2007 - February 2010
DigitalThink Inc. June 2004 - March 2007
Horn Interactive October 2001 - June 2004
Skills
Digital Strategy, SEO, User Interface Design, Creative Direction, Interaction Design, SEM, Interactive Marketing, Social Media Marketing, Marketing, User Experience, Web Analytics, Web Marketing, Advertising, Email Marketing, Digital Marketing, Mobile Marketing, CMS, Google Analytics, Multi-channel Marketing, E-commerce, Integrated Marketing, PPC, Online Marketing, Online Advertising, Management, Social Media, Marketing Strategy, Web Design, Digital Media
Education
University of Kentucky 1994 — 1999
BA, International Marketing & Trade
RevZilla March 2015 - Present
Boathouse Sports August 2013 - March 2015
eBay Enterprise May 2011 - August 2013
Independent 1999 - 2011
Convergys March 2007 - February 2010
DigitalThink Inc. June 2004 - March 2007
Horn Interactive October 2001 - June 2004
Skills
Digital Strategy, SEO, User Interface Design, Creative Direction, Interaction Design, SEM, Interactive Marketing, Social Media Marketing, Marketing, User Experience, Web Analytics, Web Marketing, Advertising, Email Marketing, Digital Marketing, Mobile Marketing, CMS, Google Analytics, Multi-channel Marketing, E-commerce, Integrated Marketing, PPC, Online Marketing, Online Advertising, Management, Social Media, Marketing Strategy, Web Design, Digital Media
Education
University of Kentucky 1994 — 1999
BA, International Marketing & Trade
Mark Druckmiller Mark Druckmiller's Convergys Experience October 1998 - February 2010
Job Ecommerce Consultant at Real Estate One
Industry Real Estate
Experience
Real Estate One February 2013 - Present
JQLC Inc March 2010 - February 2013
Borders Group International January 2011 - July 2011
Washtenaw Community Concert Band March 2010 - June 2011
Convergys October 1998 - February 2010
Novartis Consumer Health July 1998 - October 1998
Public Risk Services April 1996 - August 1998
Keane November 1992 - February 1996
Strategic Data Systems October 1990 - November 1992
EDS August 1984 - October 1990
Skills
Mortgage Lending, Customer Service, Residential Homes, Disaster Recovery, Real Estate, IBM iSeries, Investment Properties, Testing, Troubleshooting, Software Documentation, Telecommunications, Hardware, OS/400, DB2, System Administration, TCP/IP, Windows 7, High Availability
Education
University of Illinois at Urbana-Champaign 1980 — 1984
B.S, Computer Science
Real Estate One February 2013 - Present
JQLC Inc March 2010 - February 2013
Borders Group International January 2011 - July 2011
Washtenaw Community Concert Band March 2010 - June 2011
Convergys October 1998 - February 2010
Novartis Consumer Health July 1998 - October 1998
Public Risk Services April 1996 - August 1998
Keane November 1992 - February 1996
Strategic Data Systems October 1990 - November 1992
EDS August 1984 - October 1990
Skills
Mortgage Lending, Customer Service, Residential Homes, Disaster Recovery, Real Estate, IBM iSeries, Investment Properties, Testing, Troubleshooting, Software Documentation, Telecommunications, Hardware, OS/400, DB2, System Administration, TCP/IP, Windows 7, High Availability
Education
University of Illinois at Urbana-Champaign 1980 — 1984
B.S, Computer Science
Jim Kutsch Jim Kutsch's Convergys Experience 1996 - 2006
Job President and CEO at The Seeing Eye
Industry Philanthropy
Experience
The Seeing Eye August 2006 - Present
Morris Animal Foundation June 2014 - Present
International Guide Dog Federation May 2014 - Present
National Industries for the Blind January 2006 - January 2012
Convergys 1996 - 2006
AT&T Universal Card Services 1990 - 1996
Bell Labs 1979 - 1990
West Virginia University 1976 - 1979
Skills
Non-profits, Strategic Planning, Program Management, Team Building, Leadership, Vendor Management, Management, Coaching, Public Speaking, Change Management, Management Consulting, Telecommunications, Project Management, Integration, Leadership Development, Customer Service, Nonprofits, Business Development, Product Management, Public Relations, Organizational..., Strategy, Government, Outsourcing, Start-ups, Cross-functional Team..., Software Development, Executive Management, Business Process..., Fundraising, Process Improvement, Marketing Strategy, Product Development, Performance Management, Entrepreneurship, Marketing, Networking, Business Planning, Business Intelligence, Training, CRM, Strategic Partnerships, Market Research, Business Strategy, Team Leadership, Operations Management, Business Analysis, Project Planning
Education
University of Illinois at Urbana-Champaign 1974 — 1976
PhD, Computer Science
West Virginia University 1972 — 1973
MS, Computer Science
West Virginia University 1969 — 1972
B.A., Psychology
The Seeing Eye August 2006 - Present
Morris Animal Foundation June 2014 - Present
International Guide Dog Federation May 2014 - Present
National Industries for the Blind January 2006 - January 2012
Convergys 1996 - 2006
AT&T Universal Card Services 1990 - 1996
Bell Labs 1979 - 1990
West Virginia University 1976 - 1979
Skills
Non-profits, Strategic Planning, Program Management, Team Building, Leadership, Vendor Management, Management, Coaching, Public Speaking, Change Management, Management Consulting, Telecommunications, Project Management, Integration, Leadership Development, Customer Service, Nonprofits, Business Development, Product Management, Public Relations, Organizational..., Strategy, Government, Outsourcing, Start-ups, Cross-functional Team..., Software Development, Executive Management, Business Process..., Fundraising, Process Improvement, Marketing Strategy, Product Development, Performance Management, Entrepreneurship, Marketing, Networking, Business Planning, Business Intelligence, Training, CRM, Strategic Partnerships, Market Research, Business Strategy, Team Leadership, Operations Management, Business Analysis, Project Planning
Education
University of Illinois at Urbana-Champaign 1974 — 1976
PhD, Computer Science
West Virginia University 1972 — 1973
MS, Computer Science
West Virginia University 1969 — 1972
B.A., Psychology
Narendra Vikram D Narendra Vikram D's Convergys Experience January 2006 - January 2008
Job Operations Engineer at Simply Measured
Industry Information Technology and Services
Experience
Simply Measured May 2013 - Present
Citi October 2012 - May 2013
Millenium Infotech Inc January 2008 - May 2013
Sanofi Aventis (US) November 2008 - 2012
Seegna LLC August 2008 - November 2008
GFI Group April 2008 - August 2008
Qtrax January 2008 - April 2008
Convergys January 2006 - January 2008
EDS (Electronic Data Systems) September 2004 - January 2006
Skills
Change Control, Linux System..., Solaris, Red Hat Linux, VMware Infrastructure, VMware ESX, VMware Server, BMC Remedy, Nagios, Splunk, F5 BigIP, Veritas Cluster Server, RHCE, HPUX 11i, VirtualBox, RHCS, Linux KVM, BMC Patrol, CentOS, Fedora, Ubuntu, CMDB, Data Center, Cloud Computing, Computer Security, Open Source, Troubleshooting, Root Cause Analysis, HP Server Hardware, Systems Planning, Technical Documentation, Puppet, VMware, HP-UX, Servers, System Administration, Operating Systems, Linux, RedHat, Oracle, Infrastructure, Unix
Education
University of Madras 2000 — 2004
Bachelor's degree, Electrical and Electronics Engineering
Simply Measured May 2013 - Present
Citi October 2012 - May 2013
Millenium Infotech Inc January 2008 - May 2013
Sanofi Aventis (US) November 2008 - 2012
Seegna LLC August 2008 - November 2008
GFI Group April 2008 - August 2008
Qtrax January 2008 - April 2008
Convergys January 2006 - January 2008
EDS (Electronic Data Systems) September 2004 - January 2006
Skills
Change Control, Linux System..., Solaris, Red Hat Linux, VMware Infrastructure, VMware ESX, VMware Server, BMC Remedy, Nagios, Splunk, F5 BigIP, Veritas Cluster Server, RHCE, HPUX 11i, VirtualBox, RHCS, Linux KVM, BMC Patrol, CentOS, Fedora, Ubuntu, CMDB, Data Center, Cloud Computing, Computer Security, Open Source, Troubleshooting, Root Cause Analysis, HP Server Hardware, Systems Planning, Technical Documentation, Puppet, VMware, HP-UX, Servers, System Administration, Operating Systems, Linux, RedHat, Oracle, Infrastructure, Unix
Education
University of Madras 2000 — 2004
Bachelor's degree, Electrical and Electronics Engineering
John Winkenwerder John Winkenwerder's Convergys Experience November 2012 - Present
Job Customer Insight Analyst at Convergys
Industry Information Technology and Services
Experience
Convergys November 2012 - Present
Capgemini October 2007 - November 2012
Spherion February 2005 - October 2007
Spherion July 2004 - February 2005
Spherion July 2003 - July 2004
Spherion February 2003 - July 2003
Target January 2002 - February 2003
Skills
Service Delivery, Transition Management, Outsourcing, Change Management, Process Improvement, Business Process..., Program Management, Service Management, Vendor Management, Operations Management, BPO, Project Management, Coaching, Customer Satisfaction, Customer Experience, Management, Team Management, Call Center, Telecommunications, Performance Management, Team Building, Leadership, Outlook, Team Leadership, Call Centers, Time Management, Employee Training, Account Management, Business Process, Customer Service, Quality Assurance, Sales, Analysis, Training
Education
University of Houston-Victoria 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Victoria College 2002 — 2005
Associates of Applied Science, Chemical Process Technology
Victoria High School 1998 — 2001
Convergys November 2012 - Present
Capgemini October 2007 - November 2012
Spherion February 2005 - October 2007
Spherion July 2004 - February 2005
Spherion July 2003 - July 2004
Spherion February 2003 - July 2003
Target January 2002 - February 2003
Skills
Service Delivery, Transition Management, Outsourcing, Change Management, Process Improvement, Business Process..., Program Management, Service Management, Vendor Management, Operations Management, BPO, Project Management, Coaching, Customer Satisfaction, Customer Experience, Management, Team Management, Call Center, Telecommunications, Performance Management, Team Building, Leadership, Outlook, Team Leadership, Call Centers, Time Management, Employee Training, Account Management, Business Process, Customer Service, Quality Assurance, Sales, Analysis, Training
Education
University of Houston-Victoria 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Victoria College 2002 — 2005
Associates of Applied Science, Chemical Process Technology
Victoria High School 1998 — 2001
Kristie (Cantu) Glauser Kristie (Cantu) Glauser's Convergys Experience 1999 - 2001
Job Assets Protection Executive Team Leader
Industry Security and Investigations
Experience
Target October 2007 - Present
Verizon Wireless 2005 - 2007
Time Warner Cable 2003 - 2005
Convergys 1999 - 2001
Skills
Asset Protection, Fraud, Employee Training, Human Resources, Customer Service, Inventory Management, Retail, Strategy, Performance Management, Inventory Control, Interviews, Leadership, Employee Relations, Store Management, Team Building, Talent Management, Team Leadership, Loss Prevention, Enforcement, Merchandising, Big Box, Coaching, Driving Results, College Recruiting, Employee Benefits, Hiring, Leadership Development, New Hire Orientations, Onboarding, Talent Acquisition, Strategic Planning, Sourcing, Shrinkage, Recruiting, Profit, Personnel Management
Education
Keller Graduate School 2005 — 2007
MBA, Operations Management
University of Houston-Downtown 2001 — 2004
BS, Statistics
Law Enforcement and Criminal Justice
Target October 2007 - Present
Verizon Wireless 2005 - 2007
Time Warner Cable 2003 - 2005
Convergys 1999 - 2001
Skills
Asset Protection, Fraud, Employee Training, Human Resources, Customer Service, Inventory Management, Retail, Strategy, Performance Management, Inventory Control, Interviews, Leadership, Employee Relations, Store Management, Team Building, Talent Management, Team Leadership, Loss Prevention, Enforcement, Merchandising, Big Box, Coaching, Driving Results, College Recruiting, Employee Benefits, Hiring, Leadership Development, New Hire Orientations, Onboarding, Talent Acquisition, Strategic Planning, Sourcing, Shrinkage, Recruiting, Profit, Personnel Management
Education
Keller Graduate School 2005 — 2007
MBA, Operations Management
University of Houston-Downtown 2001 — 2004
BS, Statistics
Law Enforcement and Criminal Justice
James Benedict, MCP, MCSA James Benedict, MCP, MCSA's Convergys Experience 2004 - November 2007
Job Sr. Programmer / Analyst Conversions at NetCracker
Industry Computer Software
Experience
NetCracker June 2010 - February 2013
Al Paul Lefton Co. January 1980 - December 2011
Paper Magic Group (CSS Industires, Inc) January 2008 - May 2009
Convergys 2004 - November 2007
Alltel Information Services 1999 - 2004
Alltel Information Services 1995 - 1999
Alltel Information Services December 1992 - 1995
Systematics 1992 - 1994
Alltel Information Services September 1992 - December 1992
Alltel Information Services June 1992 - August 1992
Skills
SDLC, Integration, Requirements Analysis, DB2, Program Management, CRM, Telecommunications, Microsoft Certified..., Leadership, Team Leadership, Microsoft Office, MCSA, IBM iSeries, RPG, Business Analysis, ERP, Software Development, SQL, Management, Unix
Education
University of Illinois at Urbana-Champaign 1974 — 1978
BS, Computer Science
Hinsdale Central High School 1973 — 1974
Grayling High School 1971 — 1973
NetCracker June 2010 - February 2013
Al Paul Lefton Co. January 1980 - December 2011
Paper Magic Group (CSS Industires, Inc) January 2008 - May 2009
Convergys 2004 - November 2007
Alltel Information Services 1999 - 2004
Alltel Information Services 1995 - 1999
Alltel Information Services December 1992 - 1995
Systematics 1992 - 1994
Alltel Information Services September 1992 - December 1992
Alltel Information Services June 1992 - August 1992
Skills
SDLC, Integration, Requirements Analysis, DB2, Program Management, CRM, Telecommunications, Microsoft Certified..., Leadership, Team Leadership, Microsoft Office, MCSA, IBM iSeries, RPG, Business Analysis, ERP, Software Development, SQL, Management, Unix
Education
University of Illinois at Urbana-Champaign 1974 — 1978
BS, Computer Science
Hinsdale Central High School 1973 — 1974
Grayling High School 1971 — 1973
John Vanderpool John Vanderpool's Convergys Experience 1996 - 2005
Job Business Development Executive
Industry Outsourcing/Offshoring
Experience
Firstsource Group USA 2011 - 2014
Kencall 2009 - 2011
APAC Customer Services 2008 - 2009
StarTek 2007 - 2008
Primal Solutions, Inc. 2005 - 2007
Convergys 1996 - 2005
CSG Systems 1986 - 1996
Education
University of Illinois at Urbana-Champaign
BA, Business
University of Kentucky
MBA, Marketing
Firstsource Group USA 2011 - 2014
Kencall 2009 - 2011
APAC Customer Services 2008 - 2009
StarTek 2007 - 2008
Primal Solutions, Inc. 2005 - 2007
Convergys 1996 - 2005
CSG Systems 1986 - 1996
Education
University of Illinois at Urbana-Champaign
BA, Business
University of Kentucky
MBA, Marketing
Barrie Jeter Barrie Jeter's Convergys Experience August 2004 - December 2010
Job Training Coordinator at SEL
Industry Electrical/Electronic Manufacturing
Experience
SEL May 2014 - Present
SEL April 2014 - May 2014
SEL October 2011 - April 2014
Convergys August 2004 - December 2010
Skills
Technical Recruiting, Talent Management, Employee Engagement, Employee Relations, Recruiting, Human Resources, Process Improvement, Time Management, Performance Appraisal, HRIS, Microsoft Office, Research, Team Leadership, HR Policies, Performance Management, Deferred Compensation, Onboarding, Benefits Administration, Employee Benefits
Education
University of Idaho 2011 — 2014
Bachelor's Degree, Human Resources Management
SEL May 2014 - Present
SEL April 2014 - May 2014
SEL October 2011 - April 2014
Convergys August 2004 - December 2010
Skills
Technical Recruiting, Talent Management, Employee Engagement, Employee Relations, Recruiting, Human Resources, Process Improvement, Time Management, Performance Appraisal, HRIS, Microsoft Office, Research, Team Leadership, HR Policies, Performance Management, Deferred Compensation, Onboarding, Benefits Administration, Employee Benefits
Education
University of Idaho 2011 — 2014
Bachelor's Degree, Human Resources Management
Marina Ranenko's Convergys Experience January 2005 - September 2005
Job Front End Web Developer, Contractor
Industry Computer Software
Experience
Arter Mobilize October 2013 - July 2015
- January 2012 - October 2013
Imaginet February 2011 - February 2012
Assiniboine Credit Union December 2010 - February 2011
Anvil Digital June 2009 - December 2010
Protegra June 2007 - June 2009
McDiarmid Lumber Ltd. May 2006 - June 2007
SR&J Customer Care September 2005 - February 2006
Convergys January 2005 - September 2005
University of Manitoba September 2000 - December 2004
Skills
HTML 5, HTML, CSS 3, CSS, LESS, Bootstrap, JavaScript, jQuery, Knockout JS, C#, ASP.NET, ASP.NET MVC, Microsoft SQL Server, XML, XSLT, HTML5
Education
University of Calgary 2014 — 2015
Certificate in Front End Web Development
University of Calgary 2011 — 2014
Certificate in Spanish Language and Culture
University of Manitoba 1998 — 2003
B.Sc., Computer Science, Mathematics
Kharkiv Lyceum of Arts №133 1987 — 1997
Music Theory, Piano
Arter Mobilize October 2013 - July 2015
- January 2012 - October 2013
Imaginet February 2011 - February 2012
Assiniboine Credit Union December 2010 - February 2011
Anvil Digital June 2009 - December 2010
Protegra June 2007 - June 2009
McDiarmid Lumber Ltd. May 2006 - June 2007
SR&J Customer Care September 2005 - February 2006
Convergys January 2005 - September 2005
University of Manitoba September 2000 - December 2004
Skills
HTML 5, HTML, CSS 3, CSS, LESS, Bootstrap, JavaScript, jQuery, Knockout JS, C#, ASP.NET, ASP.NET MVC, Microsoft SQL Server, XML, XSLT, HTML5
Education
University of Calgary 2014 — 2015
Certificate in Front End Web Development
University of Calgary 2011 — 2014
Certificate in Spanish Language and Culture
University of Manitoba 1998 — 2003
B.Sc., Computer Science, Mathematics
Kharkiv Lyceum of Arts №133 1987 — 1997
Music Theory, Piano
Nicole Grogan's Convergys Experience January 2004 - October 2004
Job IT Support Specialist at C.H. Fenstermaker & Associates
Industry Oil & Energy
Experience
C.H. Fenstermaker & Associates April 2011 - Present
MidSouth Bank May 2007 - April 2011
Lafayette Parish School March 2007 - May 2007
Louisiana Office of Student Financial Assistance October 2004 - March 2007
Convergys January 2004 - October 2004
Acadiana Medical Laboratories May 2001 - June 2002
Education
University of Louisiana at Lafayette 1996 — 2003
Bachelor of Science, Business Administration - Business Systems Analysis and Technology
C.H. Fenstermaker & Associates April 2011 - Present
MidSouth Bank May 2007 - April 2011
Lafayette Parish School March 2007 - May 2007
Louisiana Office of Student Financial Assistance October 2004 - March 2007
Convergys January 2004 - October 2004
Acadiana Medical Laboratories May 2001 - June 2002
Education
University of Louisiana at Lafayette 1996 — 2003
Bachelor of Science, Business Administration - Business Systems Analysis and Technology
Abhay Deshpande Abhay Deshpande's Convergys Experience June 2010 - December 2010
Job Valuation Associate Transaction Services at PwC
Industry Financial Services
Experience
PwC November 2014 - Present
PwC July 2011 - October 2014
Convergys June 2010 - December 2010
University of Texas at Dallas August 2009 - May 2010
Cypress Semiconductor August 2006 - May 2009
University of Louisiana at Lafayette August 2003 - May 2006
Rashtriya Chemicals & Fertilizers Ltd. August 2001 - May 2002
Skills
Testing, Competitive Analysis, Project Management, Mergers & Acquisitions, Analysis, Management, Strategy, Data Analysis, Financial Modeling, Valuation, Financial Reporting, Financial Analysis, Access
Education
The University of Texas at Dallas - School of Management 2009 — 2011
Full-Time (Cohort) MBA
University of Louisiana at Lafayette 2004 — 2006
MS Telecommunications, MOS Device Physics
University of Louisiana at Lafayette 2002 — 2004
MS Computer Engineering, VLSI
University of Mumbai 1998 — 2002
BE Electronics
PwC November 2014 - Present
PwC July 2011 - October 2014
Convergys June 2010 - December 2010
University of Texas at Dallas August 2009 - May 2010
Cypress Semiconductor August 2006 - May 2009
University of Louisiana at Lafayette August 2003 - May 2006
Rashtriya Chemicals & Fertilizers Ltd. August 2001 - May 2002
Skills
Testing, Competitive Analysis, Project Management, Mergers & Acquisitions, Analysis, Management, Strategy, Data Analysis, Financial Modeling, Valuation, Financial Reporting, Financial Analysis, Access
Education
The University of Texas at Dallas - School of Management 2009 — 2011
Full-Time (Cohort) MBA
University of Louisiana at Lafayette 2004 — 2006
MS Telecommunications, MOS Device Physics
University of Louisiana at Lafayette 2002 — 2004
MS Computer Engineering, VLSI
University of Mumbai 1998 — 2002
BE Electronics
Songwen Xie's Convergys Experience April 2003 - December 2006
Job Mobile Architect at Apex Supply Chain Technologies, LLC
Industry Computer Software
Experience
Apex Supply Chain Technologies, LLC July 2013 - Present
Citigroup December 2006 - July 2013
Convergys April 2003 - December 2006
Convergys Coporation December 1997 - March 2002
Skills
SQL, Database Design, Requirements Analysis, SDLC, Scrum, Agile Methodologies, Java Enterprise Edition, Software Project..., Enterprise Architecture, SOA, Web Services, Solution Architecture, Spring, Weblogic, Software Development, Spring Framework
Education
University of Kentucky 1993 — 1995
MA, Computer Science
Apex Supply Chain Technologies, LLC July 2013 - Present
Citigroup December 2006 - July 2013
Convergys April 2003 - December 2006
Convergys Coporation December 1997 - March 2002
Skills
SQL, Database Design, Requirements Analysis, SDLC, Scrum, Agile Methodologies, Java Enterprise Edition, Software Project..., Enterprise Architecture, SOA, Web Services, Solution Architecture, Spring, Weblogic, Software Development, Spring Framework
Education
University of Kentucky 1993 — 1995
MA, Computer Science
Prabhakar Vadivel Prabhakar Vadivel's Convergys Experience July 2008 - November 2009
Job Sr. SAP Techno Functional at DTE Energy
Industry Information Technology and Services
Experience
DTE Energy February 2012 - Present
Deluxe Laboratories August 2011 - February 2012
Smartsoft International Inc October 2007 - November 2011
Wolters Kluwer April 2011 - September 2011
State of California August 2010 - May 2011
Monsanto May 2010 - September 2010
HP January 2010 - May 2010
Convergys July 2008 - November 2009
Shell March 2008 - July 2008
Cognizant Technology Solutions December 2003 - September 2007
Skills
ABAP, SAP Netweaver, SAP R/3, SD, SAP ERP, SAP Implementation, SAP HR, PY, ECC 5.0/6.0, ERP, Data Migration, SAP, ECC, WebDynpro, Integration
Education
University of Madras 1999 — 2003
B.Tech, Information Technology
DTE Energy February 2012 - Present
Deluxe Laboratories August 2011 - February 2012
Smartsoft International Inc October 2007 - November 2011
Wolters Kluwer April 2011 - September 2011
State of California August 2010 - May 2011
Monsanto May 2010 - September 2010
HP January 2010 - May 2010
Convergys July 2008 - November 2009
Shell March 2008 - July 2008
Cognizant Technology Solutions December 2003 - September 2007
Skills
ABAP, SAP Netweaver, SAP R/3, SD, SAP ERP, SAP Implementation, SAP HR, PY, ECC 5.0/6.0, ERP, Data Migration, SAP, ECC, WebDynpro, Integration
Education
University of Madras 1999 — 2003
B.Tech, Information Technology
Nimish Gangwar Nimish Gangwar's Convergys Experience 2003 - 2004
Job Director Customer Success at SDG Corporation
Industry Information Technology and Services
Experience
SDG Corporation: IT Security and Risk Management Solutions June 2015 - Present
SDG Corporation January 2012 - Present
SDG SIPL(A wholly owned subsidiary of SDG Corporation, USA) March 2007 - December 2011
Wipro Technologies 2004 - 2007
Convergys 2003 - 2004
Wipro InfoTech India Pvt. Ltd. November 2002 - May 2003
NIIT July 2000 - October 2002
Skills
Service Delivery, Vendor Management, ITIL, IT Service Management, Transition Management, Process Management, MIS, Network Administration, Requirements Analysis, Enterprise Architecture, BPO, Project Portfolio..., IT Operations, Pre-sales, Process Improvement, Global Delivery, Project Management, Program Management, Cloud Computing, Service Management, Software Project..., Sla, Resource Management, PMO, IT Outsourcing, Incident Management, Business Continuity, SDLC, Outsourcing, Business Process, Managed Services, Leadership, Business Process..., Disaster Recovery, Management, Security, Business Analysis, Offshoring, Service Desk, Infrastructure, IT Management, Solution Architecture, Project Delivery, Team Management, Data Center, Quality Assurance, PMP, Change Management, Integration, IT Strategy
Education
IBS Hyderabad 2008 — 2013
Master of Business Administration (MBA)
University of Lucknow 1999 — 2002
SDG Corporation: IT Security and Risk Management Solutions June 2015 - Present
SDG Corporation January 2012 - Present
SDG SIPL(A wholly owned subsidiary of SDG Corporation, USA) March 2007 - December 2011
Wipro Technologies 2004 - 2007
Convergys 2003 - 2004
Wipro InfoTech India Pvt. Ltd. November 2002 - May 2003
NIIT July 2000 - October 2002
Skills
Service Delivery, Vendor Management, ITIL, IT Service Management, Transition Management, Process Management, MIS, Network Administration, Requirements Analysis, Enterprise Architecture, BPO, Project Portfolio..., IT Operations, Pre-sales, Process Improvement, Global Delivery, Project Management, Program Management, Cloud Computing, Service Management, Software Project..., Sla, Resource Management, PMO, IT Outsourcing, Incident Management, Business Continuity, SDLC, Outsourcing, Business Process, Managed Services, Leadership, Business Process..., Disaster Recovery, Management, Security, Business Analysis, Offshoring, Service Desk, Infrastructure, IT Management, Solution Architecture, Project Delivery, Team Management, Data Center, Quality Assurance, PMP, Change Management, Integration, IT Strategy
Education
IBS Hyderabad 2008 — 2013
Master of Business Administration (MBA)
University of Lucknow 1999 — 2002
Lawrence P. (Larry) Bush's Convergys Experience September 1990 - November 1995
Job Sales Leader
Industry Financial Services
Experience
Store Financial July 2011 - June 2015
Motivation Excellence July 2010 - July 2011
Meridian Enterprises Corporation December 2008 - July 2009
Meridian Enterprises Corporation November 1998 - July 2009
Maritz 1995 - 1997
Convergys September 1990 - November 1995
WATS Marketing 1990 - 1992
Dr Pepper / 7UP 1981 - 1990
Skills
Strategy, Marketing Strategy, CRM, Sales Management, B2B, Leadership, Strategic Planning, Entrepreneurship, Team Leadership, New Business Development, Management, Executive Management, Team Building, Selling, Sales Operations, Business Development
Education
University of Missouri-Saint Louis 1973 — 1976
BSBA, Business
University of Louisville 1984 — 1985
Business
Brentwood High School 1969 — 1972
Store Financial July 2011 - June 2015
Motivation Excellence July 2010 - July 2011
Meridian Enterprises Corporation December 2008 - July 2009
Meridian Enterprises Corporation November 1998 - July 2009
Maritz 1995 - 1997
Convergys September 1990 - November 1995
WATS Marketing 1990 - 1992
Dr Pepper / 7UP 1981 - 1990
Skills
Strategy, Marketing Strategy, CRM, Sales Management, B2B, Leadership, Strategic Planning, Entrepreneurship, Team Leadership, New Business Development, Management, Executive Management, Team Building, Selling, Sales Operations, Business Development
Education
University of Missouri-Saint Louis 1973 — 1976
BSBA, Business
University of Louisville 1984 — 1985
Business
Brentwood High School 1969 — 1972
Kathleen White, CCP's Convergys Experience November 2011 - Present
Job Global Compensation Manager
Industry Human Resources
Experience
Convergys November 2011 - Present
ADP July 2009 - May 2010
ADP April 2007 - July 2009
ADP January 2001 - April 2007
ADP January 1998 - January 2001
Chase Manhattan Corporation January 1986 - July 1998
Skills
Certified Compensation..., Job Evaluation, Incentive Programs, Acquisition Integration, Performance Management, Salary, Job Descriptions, FLSA, Job Analysis, Deferred Compensation, Employee Relations, Compensation Structures, Leadership, Compensation Strategies, ADP Payroll, HRIS, Executive Pay, Workforce Planning, Training, Employee Benefits, Benefits Administration, Succession Planning, Onboarding, Communication, Compensation Structure..., Global Compensation, Business Partner Support, Creative Solutions, Business Strategy, Benchmarking, Total Rewards Strategies, Design Programs, Green Belt, Talent Management, Employee Engagement, Human Resources
Education
University of La Verne
Organizational Management
Convergys November 2011 - Present
ADP July 2009 - May 2010
ADP April 2007 - July 2009
ADP January 2001 - April 2007
ADP January 1998 - January 2001
Chase Manhattan Corporation January 1986 - July 1998
Skills
Certified Compensation..., Job Evaluation, Incentive Programs, Acquisition Integration, Performance Management, Salary, Job Descriptions, FLSA, Job Analysis, Deferred Compensation, Employee Relations, Compensation Structures, Leadership, Compensation Strategies, ADP Payroll, HRIS, Executive Pay, Workforce Planning, Training, Employee Benefits, Benefits Administration, Succession Planning, Onboarding, Communication, Compensation Structure..., Global Compensation, Business Partner Support, Creative Solutions, Business Strategy, Benchmarking, Total Rewards Strategies, Design Programs, Green Belt, Talent Management, Employee Engagement, Human Resources
Education
University of La Verne
Organizational Management
Georgi Kamacharov's Convergys Experience August 2014 - Present
Job Associate Programmer at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys August 2014 - Present
DMR Management Fast Track Auction Sales May 2013 - August 2013
Amazon May 2012 - August 2012
Amazon June 2011 - August 2011
Skills
Programming, Computers, Computer Maintenance, Mathematics, Physics, Java, C++, C++ Language, Python, Microsoft Office
Education
University of Kentucky 2010 — 2014
Bachelor of Science (B.S.), Computer Science
Dixie Heights High School 2007 — 2010
High School Diploma, STEM
Convergys August 2014 - Present
DMR Management Fast Track Auction Sales May 2013 - August 2013
Amazon May 2012 - August 2012
Amazon June 2011 - August 2011
Skills
Programming, Computers, Computer Maintenance, Mathematics, Physics, Java, C++, C++ Language, Python, Microsoft Office
Education
University of Kentucky 2010 — 2014
Bachelor of Science (B.S.), Computer Science
Dixie Heights High School 2007 — 2010
High School Diploma, STEM
Shantanu Joshi Shantanu Joshi's Convergys Experience July 2007 - June 2008
Job Health System Administrator at Total Home Health
Industry Hospital & Health Care
Experience
Total Home Health August 2012 - Present
Convergys July 2007 - June 2008
LiTaka Pharmaceuticals May 2006 - June 2006
Skills
Customer Service, Microsoft Office, Data Analysis, Healthcare..., HIPAA, Healthcare Information..., Healthcare, Medicare, EMR, EHR, Medical Billing, Medical Terminology, Management, Analysis, Outlook, Microsoft Excel, Leadership, Healthcare Management
Education
University of Houston-Clear Lake 2009 — 2012
Master's degree, Health/Health Care Administration/Management, A
Modern college alumni association 2006 — 2007
Clinical Research Education Program, Clinical Research
Modern College of Pharmacy 2003 — 2007
Bachelor of Pharmacy (BPharm), Pharmacy, Pharmaceutical Sciences, and Administration
All India Institute of Technical Sciences 2004 — 2005
Diploma in Computer Science
Total Home Health August 2012 - Present
Convergys July 2007 - June 2008
LiTaka Pharmaceuticals May 2006 - June 2006
Skills
Customer Service, Microsoft Office, Data Analysis, Healthcare..., HIPAA, Healthcare Information..., Healthcare, Medicare, EMR, EHR, Medical Billing, Medical Terminology, Management, Analysis, Outlook, Microsoft Excel, Leadership, Healthcare Management
Education
University of Houston-Clear Lake 2009 — 2012
Master's degree, Health/Health Care Administration/Management, A
Modern college alumni association 2006 — 2007
Clinical Research Education Program, Clinical Research
Modern College of Pharmacy 2003 — 2007
Bachelor of Pharmacy (BPharm), Pharmacy, Pharmaceutical Sciences, and Administration
All India Institute of Technical Sciences 2004 — 2005
Diploma in Computer Science
Chris Samuel's Convergys Experience 2010 - 2012
Job Training and Development/ Business Interlock Lead at Accenture
Industry Human Resources
Experience
Accenture September 2013 - Present
Association of Clinical Research Professionals 2012 - 2013
Convergys 2010 - 2012
NIIT Limited 2005 - 2010
Convergys 2002 - 2004
Skills
Employee Relations, Team Management, Employee Engagement, Human Resources, Training Delivery, Professional..., Employee Training, Team Leadership, Customer Service, Team Building, Training, Management, Customer Satisfaction, Project Management, Program Management, Leadership Development, E-Learning, System Administration, Organizational..., Coaching, Process Improvement, Soft Skills, Performance Management, Interviews, Recruiting, Strategic Planning, Outsourcing, Change Management, Staff Development, Instructional Design, Talent Acquisition, Personnel Management, Vendor Management, CRM
Education
Bharadhidasan University 1999 — 2001
Master's degree, Information Technology
University of Madras 1996 — 1999
Bachelors in Business Administration
Accenture September 2013 - Present
Association of Clinical Research Professionals 2012 - 2013
Convergys 2010 - 2012
NIIT Limited 2005 - 2010
Convergys 2002 - 2004
Skills
Employee Relations, Team Management, Employee Engagement, Human Resources, Training Delivery, Professional..., Employee Training, Team Leadership, Customer Service, Team Building, Training, Management, Customer Satisfaction, Project Management, Program Management, Leadership Development, E-Learning, System Administration, Organizational..., Coaching, Process Improvement, Soft Skills, Performance Management, Interviews, Recruiting, Strategic Planning, Outsourcing, Change Management, Staff Development, Instructional Design, Talent Acquisition, Personnel Management, Vendor Management, CRM
Education
Bharadhidasan University 1999 — 2001
Master's degree, Information Technology
University of Madras 1996 — 1999
Bachelors in Business Administration
Nikki Hunt Nikki Hunt's Convergys Experience September 2004 - April 2007
Job Employee Experience Designer at 247 Intouch
Industry Telecommunications
Experience
24-7 Intouch December 2014 - Present
24-7 Intouch April 2007 - December 2014
Convergys September 2004 - April 2007
Skills
Recruiting, Employee Relations, Performance Management, Onboarding, Human Resources, HRIS, HR Policies, Employee Engagement, Culture, Employment Legislation, Employee Benefits, Staff Retention, Compensation & Benefit, Coaching, New Hire Orientations, Succession Planning, Leadership, Employee Training, Organizational..., Job Descriptions, Call Centers, Benefits Administration, Hiring, Interviews, Deferred Compensation, Applicant Tracking..., Technical Recruiting, Talent Management, Talent Acquisition, Workforce Planning, Personnel Management, Conflict Resolution, Sourcing
Education
University of Manitoba 2011 — 2013
Certificate, Human Resources Management
Glenlawn
24-7 Intouch December 2014 - Present
24-7 Intouch April 2007 - December 2014
Convergys September 2004 - April 2007
Skills
Recruiting, Employee Relations, Performance Management, Onboarding, Human Resources, HRIS, HR Policies, Employee Engagement, Culture, Employment Legislation, Employee Benefits, Staff Retention, Compensation & Benefit, Coaching, New Hire Orientations, Succession Planning, Leadership, Employee Training, Organizational..., Job Descriptions, Call Centers, Benefits Administration, Hiring, Interviews, Deferred Compensation, Applicant Tracking..., Technical Recruiting, Talent Management, Talent Acquisition, Workforce Planning, Personnel Management, Conflict Resolution, Sourcing
Education
University of Manitoba 2011 — 2013
Certificate, Human Resources Management
Glenlawn
Rasheed Akhtar Rasheed Akhtar's Convergys Experience January 2000 - May 2005
Job CoFounder at Geotoko
Industry Computer Software
Experience
AIS Inc. June 2011 - Present
Idiosync Solutions January 2004 - Present
Geotoko March 2010 - September 2011
AIS Inc. January 2006 - June 2011
HootSuite 2011 - 2011
Red River College March 2008 - July 2008
IC Group LP February 2006 - June 2008
IC Group February 2005 - February 2006
Convergys January 2000 - May 2005
Skills
Software Development, Mobile Applications, MySQL, Database Design, Apache, Business Intelligence, Microsoft SQL Server, Linux, Web Analytics, Web Development, JavaScript, Agile Methodologies, Application Architecture, Product Management, ASP, Social Media Marketing, Web Applications, PHP, jQuery, User Experience, Start-ups, Product Development, Web Services, Facebook API, Software Engineering, .NET, Amazon Web Services..., EC2, API, NoSQL, MongoDB, CodeIgniter, Zend Framework, Visual Studio, Data Modeling, Database Administration, Data Warehousing, IIS, Memcached, Databases, Managing Start-ups, Start-up Environment, Lean Startup, Web 2.0, REST, JSON, Product Marketing, software, Laravel, LAMP
Education
University of Manitoba 1999 — 2003
B.Sc., Computer Science
AIS Inc. June 2011 - Present
Idiosync Solutions January 2004 - Present
Geotoko March 2010 - September 2011
AIS Inc. January 2006 - June 2011
HootSuite 2011 - 2011
Red River College March 2008 - July 2008
IC Group LP February 2006 - June 2008
IC Group February 2005 - February 2006
Convergys January 2000 - May 2005
Skills
Software Development, Mobile Applications, MySQL, Database Design, Apache, Business Intelligence, Microsoft SQL Server, Linux, Web Analytics, Web Development, JavaScript, Agile Methodologies, Application Architecture, Product Management, ASP, Social Media Marketing, Web Applications, PHP, jQuery, User Experience, Start-ups, Product Development, Web Services, Facebook API, Software Engineering, .NET, Amazon Web Services..., EC2, API, NoSQL, MongoDB, CodeIgniter, Zend Framework, Visual Studio, Data Modeling, Database Administration, Data Warehousing, IIS, Memcached, Databases, Managing Start-ups, Start-up Environment, Lean Startup, Web 2.0, REST, JSON, Product Marketing, software, Laravel, LAMP
Education
University of Manitoba 1999 — 2003
B.Sc., Computer Science
Srikanth Katta Srikanth Katta's Convergys Experience March 2008 - February 2009
Job Sr SQL Server DBA at South Carolina Department of Revenue
Industry Government Administration
Experience
South Carolina Department of Revenue June 2012 - Present
Texas Department of State Health Services January 2012 - June 2012
South Carolina Department of Revenue April 2010 - December 2011
Deloitte & Touché LLP February 2009 - April 2010
Convergys March 2008 - February 2009
HSBC February 2005 - January 2008
Mahindra & Mahindra May 2001 - January 2003
Skills
SQL Server 2014, SQL Server AlwaysOn, Databases, Microsoft SQL Server, SSIS, Active Directory, Performance Tuning, Database Administration, EMC Data Domain, Clustering, VMware vSphere, SQL Tuning, Data Warehousing, Disaster Recovery, SQL, High Availability, Servers, Replication, SSRS, Stored Procedures, Mirroring, Troubleshooting, Analysis Services, Data Migration, Windows Server, SQL Server Management..., Log Shipping, DTS, Powershell, Cluster, Patch Management, Software Installation, Production Support, OLTP, SAN, Database Admin, TFS, ETL, Erwin, Project Server, SSAS, Idera SQL Diagnostic..., Idera SQL compliance, Avamar backup and..., Team Foundation Server, Redgate SQL compare, Redgate SQL Data compare, ApexSQL, Idera SQLSecure
Education
University of Madras 1997 — 2001
Bachelor of Engineering, Computer Science
South Carolina Department of Revenue June 2012 - Present
Texas Department of State Health Services January 2012 - June 2012
South Carolina Department of Revenue April 2010 - December 2011
Deloitte & Touché LLP February 2009 - April 2010
Convergys March 2008 - February 2009
HSBC February 2005 - January 2008
Mahindra & Mahindra May 2001 - January 2003
Skills
SQL Server 2014, SQL Server AlwaysOn, Databases, Microsoft SQL Server, SSIS, Active Directory, Performance Tuning, Database Administration, EMC Data Domain, Clustering, VMware vSphere, SQL Tuning, Data Warehousing, Disaster Recovery, SQL, High Availability, Servers, Replication, SSRS, Stored Procedures, Mirroring, Troubleshooting, Analysis Services, Data Migration, Windows Server, SQL Server Management..., Log Shipping, DTS, Powershell, Cluster, Patch Management, Software Installation, Production Support, OLTP, SAN, Database Admin, TFS, ETL, Erwin, Project Server, SSAS, Idera SQL Diagnostic..., Idera SQL compliance, Avamar backup and..., Team Foundation Server, Redgate SQL compare, Redgate SQL Data compare, ApexSQL, Idera SQLSecure
Education
University of Madras 1997 — 2001
Bachelor of Engineering, Computer Science
Darnell Lewis Darnell Lewis's Convergys Experience September 2007 - February 2008
Job Sales Consultant at Comcast
Industry Telecommunications
Experience
Comcast February 2008 - Present
Convergys September 2007 - February 2008
NCO Group November 2005 - August 2007
Skills
Home Theater, Sales, Direct Sales, Telecommunications, Customer Retention, Solution Selling, Account Management, Call Centers, VoIP, Cold Calling, Sales Process, Customer Satisfaction, Sales Operations, Sales Management, Managed Services, Wireless, Selling, Customer Experience
Education
University of Houston-Downtown 2010 — 2015
Channelview High School 1996 — 2000
High School Diploma
Comcast February 2008 - Present
Convergys September 2007 - February 2008
NCO Group November 2005 - August 2007
Skills
Home Theater, Sales, Direct Sales, Telecommunications, Customer Retention, Solution Selling, Account Management, Call Centers, VoIP, Cold Calling, Sales Process, Customer Satisfaction, Sales Operations, Sales Management, Managed Services, Wireless, Selling, Customer Experience
Education
University of Houston-Downtown 2010 — 2015
Channelview High School 1996 — 2000
High School Diploma
Aly Kia Aly Kia's Convergys Experience January 2012 - August 2015
Job Tactical Action, Program Management & Facilitation
Industry Information Technology and Services
Experience
Convergys January 2012 - August 2015
Volunteer Abbotsford February 2010 - January 2015
Restorative Justice Practitioner February 2010 - September 2014
ABC Virtual January 2007 - December 2009
Wellmark January 2007 - September 2007
Chiten Technology February 2005 - November 2006
SGS (www.sgs.com) June 2001 - December 2004
SCBD Project March 1999 - April 2001
Eraware Technologies 1999 - 1999
Pillsbury 1999 - 1999
Skills
E-commerce, Requirements Analysis, Business Analysis, Web Intelligence, Databases, Data Warehousing, Agile Web Development, Group Facilitation, Restorative Justice, Software Development, SQL, Management, IT Strategy, Web Services, Web Development, Software Project..., Security, Strategy, Workshop Facilitation, Vendor Management, Project Management, Database Design, Oracle, Project Planning, System Administration, Quality Assurance, Networking, Enterprise Architecture, Microsoft SQL Server, Change Management, SDLC, Resource Management, Testing, Business Intelligence, Integration, Visio, IT Management, PMO, CRM, Project Portfolio..., PMP, Business Process, MS Project, Agile Project Management, Agile Methodologies, Business Process..., Requirements Gathering, Program Management, SharePoint, Intercultural...
Education
University of Iowa
M.S., Computer Science + MIS
University of Iowa
B.S., Computer Science
Convergys January 2012 - August 2015
Volunteer Abbotsford February 2010 - January 2015
Restorative Justice Practitioner February 2010 - September 2014
ABC Virtual January 2007 - December 2009
Wellmark January 2007 - September 2007
Chiten Technology February 2005 - November 2006
SGS (www.sgs.com) June 2001 - December 2004
SCBD Project March 1999 - April 2001
Eraware Technologies 1999 - 1999
Pillsbury 1999 - 1999
Skills
E-commerce, Requirements Analysis, Business Analysis, Web Intelligence, Databases, Data Warehousing, Agile Web Development, Group Facilitation, Restorative Justice, Software Development, SQL, Management, IT Strategy, Web Services, Web Development, Software Project..., Security, Strategy, Workshop Facilitation, Vendor Management, Project Management, Database Design, Oracle, Project Planning, System Administration, Quality Assurance, Networking, Enterprise Architecture, Microsoft SQL Server, Change Management, SDLC, Resource Management, Testing, Business Intelligence, Integration, Visio, IT Management, PMO, CRM, Project Portfolio..., PMP, Business Process, MS Project, Agile Project Management, Agile Methodologies, Business Process..., Requirements Gathering, Program Management, SharePoint, Intercultural...
Education
University of Iowa
M.S., Computer Science + MIS
University of Iowa
B.S., Computer Science
Kashif Shirazi Kashif Shirazi's Convergys Experience May 2002 - January 2005
Job Wintel Engineer at Marathon Oil Corporation
Industry Financial Services
Experience
Marathon Oil Corporation February 2015 - Present
Hewlett-Packard January 2015 - February 2015
JPMorgan Chase January 2005 - September 2014
Convergys May 2002 - January 2005
Skills
Microsoft Office, Unix Operating Systems, SQL*Plus, Application Security, Windows Server, VDI, Cognos ReportNet, SAP ERP, TM1, Business Process, ERP, ITIL, SAP, SAP Netweaver, SAP BW, Disaster Recovery, Business Analysis, Network Administration, Unix, Technical Support, Cisco Technologies, Security, VMware, Active Directory, Hardware, Operating Systems
Education
University of Houston-Downtown
Bachelor of Science (B.S.), Computer Science
Marathon Oil Corporation February 2015 - Present
Hewlett-Packard January 2015 - February 2015
JPMorgan Chase January 2005 - September 2014
Convergys May 2002 - January 2005
Skills
Microsoft Office, Unix Operating Systems, SQL*Plus, Application Security, Windows Server, VDI, Cognos ReportNet, SAP ERP, TM1, Business Process, ERP, ITIL, SAP, SAP Netweaver, SAP BW, Disaster Recovery, Business Analysis, Network Administration, Unix, Technical Support, Cisco Technologies, Security, VMware, Active Directory, Hardware, Operating Systems
Education
University of Houston-Downtown
Bachelor of Science (B.S.), Computer Science
Pankhuri Malhotra Pankhuri Malhotra's Convergys Experience May 2015 - Present
Job Graduate Teaching Assistant at University of Illinois at Chicago
Industry Information Technology and Services
Experience
University of Illinois at Chicago August 2015 - Present
Convergys May 2015 - Present
Horizon Postgraduate Society October 2014 - September 2015
CRY August 2013 - December 2013
Indian Institute of Technology, Delhi June 2011 - July 2011
Skills
Data Analysis, Research, Leadership Development, C++, C, Programming, SPSS, R, SAS, Microsoft Excel, Solver, Google Analytics, Google Adwords, SEO
Education
University of Illinois at Chicago 2015 — 2019
Doctor of Philosophy (PhD), Data Analytics
The University of Manchester 2014 — 2015
Master of Science (M.Sc.), Business Analytics
Delhi University 2010 — 2013
Bachelor's degree, Physics, 1st division
miranda house 2010 — 2013
Bachelor's degree, Physics
University of Illinois at Chicago August 2015 - Present
Convergys May 2015 - Present
Horizon Postgraduate Society October 2014 - September 2015
CRY August 2013 - December 2013
Indian Institute of Technology, Delhi June 2011 - July 2011
Skills
Data Analysis, Research, Leadership Development, C++, C, Programming, SPSS, R, SAS, Microsoft Excel, Solver, Google Analytics, Google Adwords, SEO
Education
University of Illinois at Chicago 2015 — 2019
Doctor of Philosophy (PhD), Data Analytics
The University of Manchester 2014 — 2015
Master of Science (M.Sc.), Business Analytics
Delhi University 2010 — 2013
Bachelor's degree, Physics, 1st division
miranda house 2010 — 2013
Bachelor's degree, Physics
Sagar Solanki's Convergys Experience May 2012 - July 2012
Job Graduate Assistant at Office of Vice Chancellor for Research, University of Illinois at Chicago
Industry Computer Software
Experience
Office of Vice Chancellor for Research, University of Illinois at Chicago May 2015 - Present
School of Public Health,University of Illinois at Chicago April 2015 - June 2015
Academic Computing and Communication Center, University of Illinois at Chicago January 2015 - May 2015
ACG Associated Capsules Pvt. Ltd. May 2013 - July 2013
Convergys May 2012 - July 2012
Skills
Computer Network..., Network Administration, Networking, Network Security, Wireless Networking, CCNA, C++ Language, Team Leadership, Team Management, Java, Core Java, IP Cameras, Information Security, Telecommunications, C++, Linux, C, MySQL, Programming, Windows, Microsoft Office, HTML, JavaScript, CSS
Education
University of Illinois at Chicago 2014 — 2016
Master of Science (M.S.), Computer Science, 3.43/4
Amity University, Noida 2010 — 2014
Bachelor of Technology (BTech), Computer Science, 7.18/10
Office of Vice Chancellor for Research, University of Illinois at Chicago May 2015 - Present
School of Public Health,University of Illinois at Chicago April 2015 - June 2015
Academic Computing and Communication Center, University of Illinois at Chicago January 2015 - May 2015
ACG Associated Capsules Pvt. Ltd. May 2013 - July 2013
Convergys May 2012 - July 2012
Skills
Computer Network..., Network Administration, Networking, Network Security, Wireless Networking, CCNA, C++ Language, Team Leadership, Team Management, Java, Core Java, IP Cameras, Information Security, Telecommunications, C++, Linux, C, MySQL, Programming, Windows, Microsoft Office, HTML, JavaScript, CSS
Education
University of Illinois at Chicago 2014 — 2016
Master of Science (M.S.), Computer Science, 3.43/4
Amity University, Noida 2010 — 2014
Bachelor of Technology (BTech), Computer Science, 7.18/10
Keyvis Watson Keyvis Watson's Convergys Experience January 2006 - January 2007
Job Sales Support Specialist at AT&T
Industry Entertainment
Experience
AT&T October 2013 - Present
Flextronics July 2010 - September 2013
Gofobo.com August 2008 - February 2010
Convergys January 2006 - January 2007
Papa John's International January 2003 - January 2006
Young Life August 2002 - August 2003
Skills
Retail, Technical Support, Internet, Email, Web Hosting, Customer Service, Web Services, Microsoft Office, Microsoft SQL Server, Computer Hardware, Computer Repair, Blackberry Enterprise..., IT Service Management, Account Management, Shipping, Accounts Receivable, Troubleshooting, Training, Hardware, HTML, Databases
Education
Remington College- Houston West Campus July 2004 — 2006
Associate of Applied Science Degree, Computer Networking Technology Systems
University of Houston-Downtown 2002 — 2004
AT&T October 2013 - Present
Flextronics July 2010 - September 2013
Gofobo.com August 2008 - February 2010
Convergys January 2006 - January 2007
Papa John's International January 2003 - January 2006
Young Life August 2002 - August 2003
Skills
Retail, Technical Support, Internet, Email, Web Hosting, Customer Service, Web Services, Microsoft Office, Microsoft SQL Server, Computer Hardware, Computer Repair, Blackberry Enterprise..., IT Service Management, Account Management, Shipping, Accounts Receivable, Troubleshooting, Training, Hardware, HTML, Databases
Education
Remington College- Houston West Campus July 2004 — 2006
Associate of Applied Science Degree, Computer Networking Technology Systems
University of Houston-Downtown 2002 — 2004
Daniel Habes's Convergys Experience June 2010 - December 2010
Job Computer Engineer, Database Management and Technical Support
Industry Information Technology and Services
Experience
Data Intensity, LLC December 2010 - Present
Convergys June 2010 - December 2010
National Public Radio June 2009 - August 2009
Cincinnati Computer Cooperative August 2008 - June 2009
Skills
SQL, Troubleshooting, Databases, Technical Support, Networking, Hardware, Security, Testing, Database Administration, Management, Wireless Networking, Help Desk Support, VoIP, Training, IP, T-SQL, Customer Service, Microsoft Excel, Time Management, Microsoft SQL Server, Unix, Data Warehousing, Performance Tuning, Linux, Shell Scripting
Education
University of Illinois at Urbana-Champaign 2005 — 2010
BS, Computer Engineering
Data Intensity, LLC December 2010 - Present
Convergys June 2010 - December 2010
National Public Radio June 2009 - August 2009
Cincinnati Computer Cooperative August 2008 - June 2009
Skills
SQL, Troubleshooting, Databases, Technical Support, Networking, Hardware, Security, Testing, Database Administration, Management, Wireless Networking, Help Desk Support, VoIP, Training, IP, T-SQL, Customer Service, Microsoft Excel, Time Management, Microsoft SQL Server, Unix, Data Warehousing, Performance Tuning, Linux, Shell Scripting
Education
University of Illinois at Urbana-Champaign 2005 — 2010
BS, Computer Engineering
Angela Slater's Convergys Experience January 1999 - April 2002
Job Departmental IS Consultant III at Orlando Health
Industry Human Resources
Experience
Orlando Health November 2013 - Present
State Farm March 2013 - October 2013
Baptist Health January 2012 - December 2012
Winn Dixie Stores February 2006 - December 2011
Winn Dixie Stores April 2004 - February 2006
Winn Dixie Stores December 2002 - April 2004
Winn Dixie Stores April 2002 - December 2002
Convergys January 1999 - April 2002
Convergys/Bell Atlantic January 1997 - January 1999
Skills
10+ Years Health and..., Taleo Onboarding System..., Implementation of..., Implementation of..., PeopleSoft, HRIS, Taleo, Onboarding, SQR, Process Improvement, Performance Management, Employee Relations, Kronos, Human Resources, PeopleCode, Outlook, 0215-Life Including..., Business Analysis, Analysis, Employee Benefits, Payroll, Benefits Administration, Interviews, Leadership, Management, FMLA, Temporary Placement
Education
University of Louisiana at Monroe 1990 — 1992
Business Administration /Accounting
Bastrop High School 1986 — 1990
Diploma, General
Orlando Health November 2013 - Present
State Farm March 2013 - October 2013
Baptist Health January 2012 - December 2012
Winn Dixie Stores February 2006 - December 2011
Winn Dixie Stores April 2004 - February 2006
Winn Dixie Stores December 2002 - April 2004
Winn Dixie Stores April 2002 - December 2002
Convergys January 1999 - April 2002
Convergys/Bell Atlantic January 1997 - January 1999
Skills
10+ Years Health and..., Taleo Onboarding System..., Implementation of..., Implementation of..., PeopleSoft, HRIS, Taleo, Onboarding, SQR, Process Improvement, Performance Management, Employee Relations, Kronos, Human Resources, PeopleCode, Outlook, 0215-Life Including..., Business Analysis, Analysis, Employee Benefits, Payroll, Benefits Administration, Interviews, Leadership, Management, FMLA, Temporary Placement
Education
University of Louisiana at Monroe 1990 — 1992
Business Administration /Accounting
Bastrop High School 1986 — 1990
Diploma, General
Lanelle Wohl Lanelle Wohl's Convergys Experience August 2014 - October 2014
Job Aerotek
Industry Information Technology and Services
Experience
Aerotek February 2015 - Present
Convergys August 2014 - October 2014
EverBank June 2013 - December 2013
Citizens Property Insurance January 2012 - May 2013
Eagle Bend Mfg May 2010 - December 2010
Dr Michael Willens February 2010 - May 2010
Blue Cross Blue Shield Jacksonville January 2007 - November 2009
Eastern Maintenance and Services Inc 2001 - 2006
Johnson Controls 2000 - 2001
CSX Intermodal Terminals, Inc. 1992 - 1995
Skills
Facilities Management, Outlook, Administrative..., System Administration, Invoicing, Training, Office Management, Insurance, Leadership, Team Building, Office Administration, Management, Project Coordination, Access
Education
Automation Training University 1974 — 1975
2Computer Operations & Computer Programming, 4.0
University of Houston-Downtown
Computer Science
Aerotek February 2015 - Present
Convergys August 2014 - October 2014
EverBank June 2013 - December 2013
Citizens Property Insurance January 2012 - May 2013
Eagle Bend Mfg May 2010 - December 2010
Dr Michael Willens February 2010 - May 2010
Blue Cross Blue Shield Jacksonville January 2007 - November 2009
Eastern Maintenance and Services Inc 2001 - 2006
Johnson Controls 2000 - 2001
CSX Intermodal Terminals, Inc. 1992 - 1995
Skills
Facilities Management, Outlook, Administrative..., System Administration, Invoicing, Training, Office Management, Insurance, Leadership, Team Building, Office Administration, Management, Project Coordination, Access
Education
Automation Training University 1974 — 1975
2Computer Operations & Computer Programming, 4.0
University of Houston-Downtown
Computer Science
Ron Ridley Ron Ridley's Convergys Experience April 1998 - December 1998
Job Sr Interface Analyst at St. Luke's Episcopal Health System
Industry Hospital & Health Care
Experience
St. Luke's Episcopal Health System 2012 - Present
St. Luke's Episcopal Health System 2009 - 2012
St. Luke's Episcopal Health System April 2000 - 2009
St. Luke's Episcopal Health System April 1999 - January 2000
Six Flags Astroworld January 1999 - April 1999
Convergys April 1998 - December 1998
Skills
Troubleshooting, Perl, HL7, Epic Systems, Healthcare Information..., SQL, Data Analysis, Microsoft SQL Server, Requirements Analysis, Healthcare, Linux, EMR, Business Analysis, Project Management, XML, TCP/IP, Windows, Java, Business Intelligence, JavaScript, Cloverleaf, Python, Shell Scripting, Scripting, Software Documentation, Software Implementation, SDLC, EHR
Education
University of Houston 1999 — 2004
B.S, Economics
St. Luke's Episcopal Health System 2012 - Present
St. Luke's Episcopal Health System 2009 - 2012
St. Luke's Episcopal Health System April 2000 - 2009
St. Luke's Episcopal Health System April 1999 - January 2000
Six Flags Astroworld January 1999 - April 1999
Convergys April 1998 - December 1998
Skills
Troubleshooting, Perl, HL7, Epic Systems, Healthcare Information..., SQL, Data Analysis, Microsoft SQL Server, Requirements Analysis, Healthcare, Linux, EMR, Business Analysis, Project Management, XML, TCP/IP, Windows, Java, Business Intelligence, JavaScript, Cloverleaf, Python, Shell Scripting, Scripting, Software Documentation, Software Implementation, SDLC, EHR
Education
University of Houston 1999 — 2004
B.S, Economics
Jarrod Green's Convergys Experience July 2015 - Present
Job Senior Internal Auditor at Convergys
Industry Accounting
Experience
Convergys July 2015 - Present
Omnicare Inc. July 2014 - July 2015
THE FISCHER GROUP October 2011 - July 2014
Ernst & Young September 2007 - October 2011
Skills
Accounting, Financial Reporting, Budgets, Auditing, Microsoft Excel, Financial Analysis, Customer Service
Education
University of Kentucky 2002 — 2007
Accounting and Finance
Convergys July 2015 - Present
Omnicare Inc. July 2014 - July 2015
THE FISCHER GROUP October 2011 - July 2014
Ernst & Young September 2007 - October 2011
Skills
Accounting, Financial Reporting, Budgets, Auditing, Microsoft Excel, Financial Analysis, Customer Service
Education
University of Kentucky 2002 — 2007
Accounting and Finance
Prasad Bhethanabotla, PMP,CSM,ITIL's Convergys Experience 1996 - 1998
Job Program Manager
Industry Information Technology and Services
Experience
WalmartLabs June 2013 - Present
VMware November 2008 - May 2013
Symantec September 2006 - October 2008
Citigroup 2005 - 2006
Verizon&Telcordia Technologies August 2001 - December 2005
Lucent April 1998 - August 2001
Convergys 1996 - 1998
GTE Data Services 1995 - 1996
Skills
Software Lifecycle, Projects, Application Support, SDLC, PMP, Program Management, Cross-functional Team..., Process Improvement, Product Management, PMO, Project Management, IT Service Management, Agile Methodologies, Release Management, Enterprise Architecture, ITIL, Integration, Requirements Analysis, Vendor Management, Business Analysis, Software Project..., Solution Architecture, Cloud Computing, Testing, Data Center, Storage, Project Portfolio..., Management, Virtualization, IT Operations, IT Management, Enterprise Software, Information Technology, IT Strategy, SaaS, Pre-sales, Agile Project Management, Business Process, Consulting, Business Intelligence, VMware, Project Planning, Software Development, Service Delivery, Resource Management, Outsourcing, Professional Services, SOA
Education
University of Hyderabad
MS, Physics
University of South Florida
MS, EEE
WalmartLabs June 2013 - Present
VMware November 2008 - May 2013
Symantec September 2006 - October 2008
Citigroup 2005 - 2006
Verizon&Telcordia Technologies August 2001 - December 2005
Lucent April 1998 - August 2001
Convergys 1996 - 1998
GTE Data Services 1995 - 1996
Skills
Software Lifecycle, Projects, Application Support, SDLC, PMP, Program Management, Cross-functional Team..., Process Improvement, Product Management, PMO, Project Management, IT Service Management, Agile Methodologies, Release Management, Enterprise Architecture, ITIL, Integration, Requirements Analysis, Vendor Management, Business Analysis, Software Project..., Solution Architecture, Cloud Computing, Testing, Data Center, Storage, Project Portfolio..., Management, Virtualization, IT Operations, IT Management, Enterprise Software, Information Technology, IT Strategy, SaaS, Pre-sales, Agile Project Management, Business Process, Consulting, Business Intelligence, VMware, Project Planning, Software Development, Service Delivery, Resource Management, Outsourcing, Professional Services, SOA
Education
University of Hyderabad
MS, Physics
University of South Florida
MS, EEE
Kathryn Slight O'Gorman's Convergys Experience March 1994 - June 2005
Job CAA Manitoba
Industry Consumer Services
Experience
CAA Manitoba February 2012 - Present
MCCA May 2011 - Present
TWCC March 2008 - September 2011
Canadian Contact Centre Canada 2009 - 2011
Archway Marketing Services July 2007 - January 2008
Tell Us About Us Inc. September 2005 - June 2007
Convergys March 1994 - June 2005
Skills
Continuous Improvement, Management, Strategic Planning, Customer Experience, Process Improvement, Leadership, Call Center, Contact Centers, Operations Management, Call Centers, Coaching, Customer Satisfaction, CRM, Vendor Management, Workforce Management, Strategy, Account Management, Team Building, Quality Assurance, Training, Team Leadership, Change Management, Performance Management
Education
University of Manitoba 1990 — 1993
CAA Manitoba February 2012 - Present
MCCA May 2011 - Present
TWCC March 2008 - September 2011
Canadian Contact Centre Canada 2009 - 2011
Archway Marketing Services July 2007 - January 2008
Tell Us About Us Inc. September 2005 - June 2007
Convergys March 1994 - June 2005
Skills
Continuous Improvement, Management, Strategic Planning, Customer Experience, Process Improvement, Leadership, Call Center, Contact Centers, Operations Management, Call Centers, Coaching, Customer Satisfaction, CRM, Vendor Management, Workforce Management, Strategy, Account Management, Team Building, Quality Assurance, Training, Team Leadership, Change Management, Performance Management
Education
University of Manitoba 1990 — 1993
Brent Wiebe's Convergys Experience 1996 - 1998
Job Infrastructure Specialist at Resolute Technology Solutions Inc.
Industry Information Technology and Services
Experience
Resolute Technology Solutions Inc. September 2009 - Present
Great West Life Assurance Company September 2005 - September 2009
EDS Canada March 1998 - August 2005
Convergys 1996 - 1998
Skills
VMware, Firewalls, Active Directory, VPN, Disaster Recovery, Network Administration, Windows Server, VLAN, ITIL, Windows Server 2003, Windows Server 2008, Software Installation, Cisco Technologies, Servers, VMware Infrastructure, Requirements Gathering, Microsoft Exchange, IPSEC, SSL VPN, Fortinet, Sonicwall, HP Procurve, Cisco, ASA, powershell, Ibm servers, data migration, TCP/IP, Visio, NTFS, Backup, Symantec Backup Exec, WSUS, Amazon Web Services..., Amazon EC2, Windows Azure, Veeam
Education
University of Manitoba 2000 — 2006
Bachelor of Science, Electrical Engineering
Resolute Technology Solutions Inc. September 2009 - Present
Great West Life Assurance Company September 2005 - September 2009
EDS Canada March 1998 - August 2005
Convergys 1996 - 1998
Skills
VMware, Firewalls, Active Directory, VPN, Disaster Recovery, Network Administration, Windows Server, VLAN, ITIL, Windows Server 2003, Windows Server 2008, Software Installation, Cisco Technologies, Servers, VMware Infrastructure, Requirements Gathering, Microsoft Exchange, IPSEC, SSL VPN, Fortinet, Sonicwall, HP Procurve, Cisco, ASA, powershell, Ibm servers, data migration, TCP/IP, Visio, NTFS, Backup, Symantec Backup Exec, WSUS, Amazon Web Services..., Amazon EC2, Windows Azure, Veeam
Education
University of Manitoba 2000 — 2006
Bachelor of Science, Electrical Engineering
Connie K. Brown's Convergys Experience September 2000 - March 2005
Job Sr. Director of Enterprise Systems
Industry Outsourcing/Offshoring
Experience
Optum Consumer Solutions 2012 - Present
Connextions 2011 - 2012
Connextions 2010 - 2011
Connextions August 2005 - 2009
Convergys September 2000 - March 2005
Signius Communications June 1999 - December 1999
Barton Protective Services September 1998 - June 1999
Wireless One, Inc. December 1995 - August 1998
Teamtemps, Inc. February 1995 - December 1995
Skills
Process Improvement, Vendor Management, Management, Training, Performance Management, Call Centers
Education
University of Iowa 1988 — 1993
BA, Psychology
University of Iowa
Bachelor's degree, Psychology
Optum Consumer Solutions 2012 - Present
Connextions 2011 - 2012
Connextions 2010 - 2011
Connextions August 2005 - 2009
Convergys September 2000 - March 2005
Signius Communications June 1999 - December 1999
Barton Protective Services September 1998 - June 1999
Wireless One, Inc. December 1995 - August 1998
Teamtemps, Inc. February 1995 - December 1995
Skills
Process Improvement, Vendor Management, Management, Training, Performance Management, Call Centers
Education
University of Iowa 1988 — 1993
BA, Psychology
University of Iowa
Bachelor's degree, Psychology
Suman Challagulla's Convergys Experience 2007 - 2008
Job SAP HCM CONSULTANT
Industry Computer Software
Experience
Cognizant Technology Solutions 2010 - Present
Broadlight Inc 2004 - September 2010
FMC Corporation 2009 - 2009
Fujitsu America October 2008 - 2009
Convergys 2007 - 2008
EFI 2006 - January 2007
Wrigley 2007 - 2007
UPM-Kymmene 2006 - December 2006
Gannon University 2004 - 2006
Jyothi pvt limited 2002 - 2004
Skills
SAP ERP, Requirements Analysis, SAP Implementation, SAP R/3, SAP Portal, SAP, Business Process, ERP, Financial Analysis, ABAP, BAPI, SAP HR, Data Migration, Smartforms, SAP FICO, WebDynpro, SAP Netweaver, ESS, BDC, SAP XI, SD, IDOC, ECC
Education
Gannon University 2004 — 2006
MS, EEE
University of Madras 1998 — 2002
BE, Electrical Engineering
Cognizant Technology Solutions 2010 - Present
Broadlight Inc 2004 - September 2010
FMC Corporation 2009 - 2009
Fujitsu America October 2008 - 2009
Convergys 2007 - 2008
EFI 2006 - January 2007
Wrigley 2007 - 2007
UPM-Kymmene 2006 - December 2006
Gannon University 2004 - 2006
Jyothi pvt limited 2002 - 2004
Skills
SAP ERP, Requirements Analysis, SAP Implementation, SAP R/3, SAP Portal, SAP, Business Process, ERP, Financial Analysis, ABAP, BAPI, SAP HR, Data Migration, Smartforms, SAP FICO, WebDynpro, SAP Netweaver, ESS, BDC, SAP XI, SD, IDOC, ECC
Education
Gannon University 2004 — 2006
MS, EEE
University of Madras 1998 — 2002
BE, Electrical Engineering
Shalini Arisam's Convergys Experience 2001 - 2007
Job Senior Tech Lead Analyst at Citigroup
Industry Information Technology and Services
Experience
Citigroup August 2007 - Present
Convergys 2001 - 2007
Skills
Project Management, Software Project..., SDLC, Requirements Analysis, Agile Methodologies
Education
University of Louisiana at Lafayette
Masters, Computer Science
Citigroup August 2007 - Present
Convergys 2001 - 2007
Skills
Project Management, Software Project..., SDLC, Requirements Analysis, Agile Methodologies
Education
University of Louisiana at Lafayette
Masters, Computer Science
Jeff Gossman's Convergys Experience May 2010 - March 2012
Job VP Sales and Marketing at Humanify
Industry Computer Software
Experience
Humanify July 2014 - Present
ClickFox March 2012 - June 2014
Convergys May 2010 - March 2012
JGC Solutions Inc September 2006 - June 2010
Echostar May 2005 - September 2006
StarTek 2002 - 2005
Ineto 2000 - 2002
MCI 1987 - 2000
Skills
Strategic Account..., Customer Centric Selling, Process Optimization, Customer Interaction, Contact Center..., Contact Center..., Saas, Cloud Computing, Selling, SaaS, CRM, Customer Satisfaction, Telecommunications, Process Improvement, Management, Product Management, Analytics, Sales Management, Customer Experience, Thought Leadership, Vendor Management, Contact Centers, Sales Operations, Unified Communications, Program Management, BPO, New Business Development, Start-ups, Coaching, Call Centers, Lead Generation, Managed Services, Consulting, Sales, Strategic Partnerships, Wireless, Enterprise Software, Go-to-market Strategy
Education
University of Iowa 1983 — 1988
Bachelor of Music, Education with Jazz Emphasis
Waterloo Columbus
Humanify July 2014 - Present
ClickFox March 2012 - June 2014
Convergys May 2010 - March 2012
JGC Solutions Inc September 2006 - June 2010
Echostar May 2005 - September 2006
StarTek 2002 - 2005
Ineto 2000 - 2002
MCI 1987 - 2000
Skills
Strategic Account..., Customer Centric Selling, Process Optimization, Customer Interaction, Contact Center..., Contact Center..., Saas, Cloud Computing, Selling, SaaS, CRM, Customer Satisfaction, Telecommunications, Process Improvement, Management, Product Management, Analytics, Sales Management, Customer Experience, Thought Leadership, Vendor Management, Contact Centers, Sales Operations, Unified Communications, Program Management, BPO, New Business Development, Start-ups, Coaching, Call Centers, Lead Generation, Managed Services, Consulting, Sales, Strategic Partnerships, Wireless, Enterprise Software, Go-to-market Strategy
Education
University of Iowa 1983 — 1988
Bachelor of Music, Education with Jazz Emphasis
Waterloo Columbus
Toni Truong's Convergys Experience October 1998 - December 2002
Job Project Management
Industry Executive Office
Experience
County of San Diego December 2004 - August 2008
County of San Diego September 2004 - December 2004
County of San Diego July 2003 - September 2004
Convergys October 1998 - December 2002
Convergys July 1996 - October 1998
Convergys May 1995 - July 1996
Skills
Software Documentation, Process Improvement, Data Analysis, Lotus Notes, Editing, Training, Data Entry, Outlook, Customer Service, Strategic Planning, Management, Testing, Microsoft Word, Nonprofits, Human Resources, Leadership Development, Administration, Analysis
Education
University of Illinois at Urbana-Champaign 1989 — 1994
B.A., Sociology
County of San Diego December 2004 - August 2008
County of San Diego September 2004 - December 2004
County of San Diego July 2003 - September 2004
Convergys October 1998 - December 2002
Convergys July 1996 - October 1998
Convergys May 1995 - July 1996
Skills
Software Documentation, Process Improvement, Data Analysis, Lotus Notes, Editing, Training, Data Entry, Outlook, Customer Service, Strategic Planning, Management, Testing, Microsoft Word, Nonprofits, Human Resources, Leadership Development, Administration, Analysis
Education
University of Illinois at Urbana-Champaign 1989 — 1994
B.A., Sociology
Lee Johnsen's Convergys Experience May 2005 - November 2006
Job Sr. Project Manager at Ascendum Solutions
Industry Information Technology and Services
Experience
Ascendum Solutions December 2013 - Present
CBTS / CyrusOne January 2007 - October 2013
Cincinnati Area September 2004 - January 2007
Convergys May 2005 - November 2006
Liberty Mutual January 2000 - April 2004
LyondellBasell Industries 1998 - 2000
Unum Insurance October 1997 - October 1998
InterNorth, Enron, Quantum Chemical, Millennium Chemicals January 1986 - October 1997
Skills
PMP, Vendor Management, Telecommunications, Project Management, ITIL, Data Center, Integration, Networking, IT Strategy, Program Management, Visio, Process Improvement, Managed Services, SDLC, Cross-functional Team..., IT Service Management, Microsoft Project, BMC Patrol, Mercury SiteScope, Cabletron Spectrum, HP Openview
Education
University of Illinois at Urbana-Champaign
B.S., Operations Research
Xavier University
MBA, Finance & Information Systems
Ascendum Solutions December 2013 - Present
CBTS / CyrusOne January 2007 - October 2013
Cincinnati Area September 2004 - January 2007
Convergys May 2005 - November 2006
Liberty Mutual January 2000 - April 2004
LyondellBasell Industries 1998 - 2000
Unum Insurance October 1997 - October 1998
InterNorth, Enron, Quantum Chemical, Millennium Chemicals January 1986 - October 1997
Skills
PMP, Vendor Management, Telecommunications, Project Management, ITIL, Data Center, Integration, Networking, IT Strategy, Program Management, Visio, Process Improvement, Managed Services, SDLC, Cross-functional Team..., IT Service Management, Microsoft Project, BMC Patrol, Mercury SiteScope, Cabletron Spectrum, HP Openview
Education
University of Illinois at Urbana-Champaign
B.S., Operations Research
Xavier University
MBA, Finance & Information Systems
Cory White's Convergys Experience June 2010 - Present
Job Vice President, Healthcare Vertical Leader
Industry Outsourcing/Offshoring
Experience
Convergys June 2010 - Present
Xerox January 2009 - June 2010
Xerox June 2006 - January 2009
Xerox October 1999 - June 2006
Skills
BPO, Outsourcing, Call Center, Process Improvement, Healthcare, Change Management, Operations Management, Strategic Planning, HIPAA, Team Building, Business Development, Customer Service, CRM, Offshoring, Call Centers, Account Management, Sales, Strategy, New Business Development, Business Process..., Leadership, Business Analysis, Program Management
Education
University of Kentucky 1990 — 1995
Bachelor of Science (B.S.), History
Convergys June 2010 - Present
Xerox January 2009 - June 2010
Xerox June 2006 - January 2009
Xerox October 1999 - June 2006
Skills
BPO, Outsourcing, Call Center, Process Improvement, Healthcare, Change Management, Operations Management, Strategic Planning, HIPAA, Team Building, Business Development, Customer Service, CRM, Offshoring, Call Centers, Account Management, Sales, Strategy, New Business Development, Business Process..., Leadership, Business Analysis, Program Management
Education
University of Kentucky 1990 — 1995
Bachelor of Science (B.S.), History
Teri Sellars, SPHR's Convergys Experience November 1999 - May 2005
Job Senior Director, Human Resources at American Type Culture Collection (ATCC)
Industry Human Resources
Experience
American Type Culture Collection (ATCC) October 2012 - Present
Analytic Services Inc. April 2010 - October 2012
Freddie Mac November 2008 - April 2010
Wireless Facilities, Inc. October 2007 - August 2008
WCI Communities May 2005 - October 2007
Convergys November 1999 - May 2005
Skills
Onboarding, Employee Relations
Education
University of Illinois at Chicago 1983 — 1986
French Commercial Studies
Universite de Paris - La Sorbonne 1984 — 1985
Study Abroad Program, French Commercial Studies
American Type Culture Collection (ATCC) October 2012 - Present
Analytic Services Inc. April 2010 - October 2012
Freddie Mac November 2008 - April 2010
Wireless Facilities, Inc. October 2007 - August 2008
WCI Communities May 2005 - October 2007
Convergys November 1999 - May 2005
Skills
Onboarding, Employee Relations
Education
University of Illinois at Chicago 1983 — 1986
French Commercial Studies
Universite de Paris - La Sorbonne 1984 — 1985
Study Abroad Program, French Commercial Studies
Susan Wurster, PMP®'s Convergys Experience February 2009 - November 2009
Job PMO Specialist at VW Credit, Inc.
Industry Financial Services
Experience
VW Credit, Inc. May 2010 - Present
Convergys February 2009 - November 2009
Convergys January 2007 - January 2009
Convergys January 2005 - December 2006
Convergys January 2004 - December 2004
Convergys January 2001 - December 2003
Cincinnati Bell Infomation Systems (CBIS)/Convergys January 1994 - December 2000
Cincinnati Bell Information Systems (CBIS) June 1991 - December 1993
Sweda September 1986 - May 1991
Skills
PMP, SDLC, Process Improvement, MS Project, Project Management, PMO, PMI, Planview, Cross-functional Team..., Business Analysis, Vendor Management
Education
University of Illinois at Urbana-Champaign - College of Business 1982 — 1986
BS, Business Administration
Camp IT
Rolling Meadows HS
VW Credit, Inc. May 2010 - Present
Convergys February 2009 - November 2009
Convergys January 2007 - January 2009
Convergys January 2005 - December 2006
Convergys January 2004 - December 2004
Convergys January 2001 - December 2003
Cincinnati Bell Infomation Systems (CBIS)/Convergys January 1994 - December 2000
Cincinnati Bell Information Systems (CBIS) June 1991 - December 1993
Sweda September 1986 - May 1991
Skills
PMP, SDLC, Process Improvement, MS Project, Project Management, PMO, PMI, Planview, Cross-functional Team..., Business Analysis, Vendor Management
Education
University of Illinois at Urbana-Champaign - College of Business 1982 — 1986
BS, Business Administration
Camp IT
Rolling Meadows HS
Gil Benson's Convergys Experience August 1992 - December 2007
Job Web Developer / Musician
Industry Computer Software
Experience
Cincinnati Financial Corporation December 2008 - Present
Tek Systems December 2007 - December 2008
Convergys August 1992 - December 2007
R. L. Polk & Company February 1986 - August 1992
R L Polk 1986 - 1992
Skills
Perl, C/C++, Tcl-Tk, UNIX, BMC Remedy, Python, Oracle, Java, JavaScript, SQL, iOS, CM Synergy, ClearCase, MKS, HTML, XML, PHP, SCCS, RCS, Subversion, Microsoft Technologies, Fiddle, Band, Guitar, Mandolin, Jazz Piano, Secure SDLC, Software Development, ITIL Process, Violin
Education
Xavier University 1988 — 1992
M.B.A., Information Technology
University of Kentucky 1981 — 1985
B.S., Computer Science
Ludlow 1978 — 1981
College Prep
Cincinnati Financial Corporation December 2008 - Present
Tek Systems December 2007 - December 2008
Convergys August 1992 - December 2007
R. L. Polk & Company February 1986 - August 1992
R L Polk 1986 - 1992
Skills
Perl, C/C++, Tcl-Tk, UNIX, BMC Remedy, Python, Oracle, Java, JavaScript, SQL, iOS, CM Synergy, ClearCase, MKS, HTML, XML, PHP, SCCS, RCS, Subversion, Microsoft Technologies, Fiddle, Band, Guitar, Mandolin, Jazz Piano, Secure SDLC, Software Development, ITIL Process, Violin
Education
Xavier University 1988 — 1992
M.B.A., Information Technology
University of Kentucky 1981 — 1985
B.S., Computer Science
Ludlow 1978 — 1981
College Prep
Vilma Johnson, MBA, M.Sc.'s Convergys Experience May 2009 - January 2010
Job Recent Masters in Business Administration with 32+ years IT experience; seeking new career in Medical Administration
Industry Information Technology and Services
Experience
Convergys May 2009 - January 2010
Alcon Laboratories, Inc. 2000 - 2007
Alcon 2000 - 2007
Alcon Laboratories, Inc. 2000 - 2007
LVMH Moët Hennessy • Louis Vuitton March 1999 - July 2000
Unilever Cosmetics International/Calvin Klein Cosmetics 1996 - 1999
Unilever Cosmetics International/Calvin Klein Cosmetics 1990 - 1999
Unilever Cosmetics International, Mt. Olive, NJ 1990 - 1999
The Princess Grace Hospital March 1980 - October 1990
Skills
JD Edwards, Microsoft Excel, Project Planning, Microsoft Word, Microsoft SQL Server, Dreamweaver, Projects, ASP.NET, SSRS, Relational Databases, Medical Devices, Process Improvement, Visio, Business Analysis, Software Documentation, Quality Assurance, Healthcare, Team Leadership, Business Process, Team Building, Testing, Management, Leadership, Data Center, Project Management, IT Management, Security, Troubleshooting, Product Development, SQL, Budgets, Vendor Management, Business Intelligence, Strategic Planning, Cross-functional Team..., Sales, Information Technology, SDLC, SharePoint, Access, CRM
Education
Stevens-Henager College 1891 2009 — 2011
Master of Business Administration (MBA) Cum Laude, Business Administration and Management, General, 3.67
University of Liverpool 2003 — 2005
Master of Science (M.Sc.), Science, Information Technology, 3.70
University of Westminster - Formally Harrow College of Higher Education 1980 — 1983
DIP.HE, Information Technology
Convergys May 2009 - January 2010
Alcon Laboratories, Inc. 2000 - 2007
Alcon 2000 - 2007
Alcon Laboratories, Inc. 2000 - 2007
LVMH Moët Hennessy • Louis Vuitton March 1999 - July 2000
Unilever Cosmetics International/Calvin Klein Cosmetics 1996 - 1999
Unilever Cosmetics International/Calvin Klein Cosmetics 1990 - 1999
Unilever Cosmetics International, Mt. Olive, NJ 1990 - 1999
The Princess Grace Hospital March 1980 - October 1990
Skills
JD Edwards, Microsoft Excel, Project Planning, Microsoft Word, Microsoft SQL Server, Dreamweaver, Projects, ASP.NET, SSRS, Relational Databases, Medical Devices, Process Improvement, Visio, Business Analysis, Software Documentation, Quality Assurance, Healthcare, Team Leadership, Business Process, Team Building, Testing, Management, Leadership, Data Center, Project Management, IT Management, Security, Troubleshooting, Product Development, SQL, Budgets, Vendor Management, Business Intelligence, Strategic Planning, Cross-functional Team..., Sales, Information Technology, SDLC, SharePoint, Access, CRM
Education
Stevens-Henager College 1891 2009 — 2011
Master of Business Administration (MBA) Cum Laude, Business Administration and Management, General, 3.67
University of Liverpool 2003 — 2005
Master of Science (M.Sc.), Science, Information Technology, 3.70
University of Westminster - Formally Harrow College of Higher Education 1980 — 1983
DIP.HE, Information Technology
John Mudd's Convergys Experience 2004 - 2005
Job Independent Computer Software Professional
Industry Computer Software
Experience
Convergys 2004 - 2005
Imagesoft Technologies - Fiserv 1993 - 2004
Fiserv 1983 - 2003
Skills
Unix, Software Development, SQL, C, Linux, Python, SOA, XML, Distributed Systems, Agile Methodologies, JSP, Web Services, Microsoft SQL Server, Software Engineering, Oracle, Java, Databases, Tomcat, C++, REST, Solaris, Integration, Requirements Analysis, Hibernate, Enterprise Architecture, MySQL, Eclipse, Cloud Computing, PHP, SDLC, Unix Shell Scripting, Testing, JavaScript, Mobile Applications, Architecture, Programming, Solution Architecture, Operating Systems
Education
University of Kentucky
Convergys 2004 - 2005
Imagesoft Technologies - Fiserv 1993 - 2004
Fiserv 1983 - 2003
Skills
Unix, Software Development, SQL, C, Linux, Python, SOA, XML, Distributed Systems, Agile Methodologies, JSP, Web Services, Microsoft SQL Server, Software Engineering, Oracle, Java, Databases, Tomcat, C++, REST, Solaris, Integration, Requirements Analysis, Hibernate, Enterprise Architecture, MySQL, Eclipse, Cloud Computing, PHP, SDLC, Unix Shell Scripting, Testing, JavaScript, Mobile Applications, Architecture, Programming, Solution Architecture, Operating Systems
Education
University of Kentucky
Drew Shirkey's Convergys Experience February 2004 - February 2012
Job Systems Administrator at Clarabridge
Industry Computer Networking
Experience
Clarabridge February 2012 - Present
Convergys February 2004 - February 2012
1st American 2001 - 2005
Bracewell & Patterson 1998 - 2001
Skills
Unix, Windows, Networking, Business Intelligence, SQL, Databases, SDLC, Cloud Computing, Business Analysis, Analytics, Troubleshooting, Unix Shell Scripting, Requirements Analysis, Vendor Management, HTML, Process Improvement, Data Warehousing, Visio, Oracle, PL/SQL, Integration, Enterprise Software, SharePoint, Enterprise Architecture, Microsoft SQL Server, Dell KACE, Video Games, Gaming, Shell Scripting, Computer Games, Game Development
Education
University of Houston-Downtown
Clarabridge February 2012 - Present
Convergys February 2004 - February 2012
1st American 2001 - 2005
Bracewell & Patterson 1998 - 2001
Skills
Unix, Windows, Networking, Business Intelligence, SQL, Databases, SDLC, Cloud Computing, Business Analysis, Analytics, Troubleshooting, Unix Shell Scripting, Requirements Analysis, Vendor Management, HTML, Process Improvement, Data Warehousing, Visio, Oracle, PL/SQL, Integration, Enterprise Software, SharePoint, Enterprise Architecture, Microsoft SQL Server, Dell KACE, Video Games, Gaming, Shell Scripting, Computer Games, Game Development
Education
University of Houston-Downtown
Mary Vaughan's Convergys Experience January 2010 - January 2012
Job Director of Business Development at Syniverse Technologies
Industry Information Technology and Services
Experience
Syniverse Technologies August 2011 - Present
Convergys. January 2010 - January 2012
Convergys January 2008 - December 2009
Convergys 2006 - 2007
Education
University of Louisiana at Lafayette 1979 — 1984
Computer Science
Syniverse Technologies August 2011 - Present
Convergys. January 2010 - January 2012
Convergys January 2008 - December 2009
Convergys 2006 - 2007
Education
University of Louisiana at Lafayette 1979 — 1984
Computer Science
Thomas Knox's Convergys Experience 2005 - 2006
Job Senior Architectural Engineer at Apple
Industry Internet
Experience
Apple June 2013 - Present
Comcast January 2012 - May 2013
National Geographic March 2009 - March 2010
VeriSign March 2006 - March 2009
Network Solutions/Verisign 2005 - 2009
Convergys 2005 - 2006
Amazon.com October 2003 - December 2004
CCH Incorporated January 2000 - January 2003
Engel Consulting 2002 - 2003
CCH 2000 - 2003
Skills
System Administration, Linux, TCP/IP, Solaris, DNS, Red Hat Linux, Streaming Media, Python, Shell Scripting, Databases, SAN, Disaster Recovery, Operating Systems, Switches, Servers, Bash, Firewalls, Troubleshooting, System Deployment, Hardware, Routers, Networking, Load Balancing, Cloud Computing, RedHat, Testing, Data Center, CentOS
Education
University of Illinois at Urbana-Champaign 1995 — 1998
Bachelor of Engineering (B.Eng.), Computer Science
University of Illinois at Urbana-Champaign 1995 — 1998
Bachelor, Engineering
ZBTHS 1984 — 1988
Apple June 2013 - Present
Comcast January 2012 - May 2013
National Geographic March 2009 - March 2010
VeriSign March 2006 - March 2009
Network Solutions/Verisign 2005 - 2009
Convergys 2005 - 2006
Amazon.com October 2003 - December 2004
CCH Incorporated January 2000 - January 2003
Engel Consulting 2002 - 2003
CCH 2000 - 2003
Skills
System Administration, Linux, TCP/IP, Solaris, DNS, Red Hat Linux, Streaming Media, Python, Shell Scripting, Databases, SAN, Disaster Recovery, Operating Systems, Switches, Servers, Bash, Firewalls, Troubleshooting, System Deployment, Hardware, Routers, Networking, Load Balancing, Cloud Computing, RedHat, Testing, Data Center, CentOS
Education
University of Illinois at Urbana-Champaign 1995 — 1998
Bachelor of Engineering (B.Eng.), Computer Science
University of Illinois at Urbana-Champaign 1995 — 1998
Bachelor, Engineering
ZBTHS 1984 — 1988
Troy Powers's Convergys Experience October 2012 - January 2014
Job Secure Network Solutions Architect at Presidio
Industry Information Technology and Services
Experience
Presidio January 2014 - Present
Convergys October 2012 - January 2014
HP Enterprise Services December 2010 - October 2012
ACCENT Marketing February 2008 - December 2010
Skills
IP Networking, F5 BigIP, Firewalls, IP, Active Directory, Disaster Recovery, Cisco IOS, Networking, Computer Hardware, Cisco Technologies, Troubleshooting, Network Security, Network Administration, VMware, Cisco Nexus, Data Center, Cisco Routers, Network Design, Virtualization, CCNA, WAN, Routers
Education
University of Louisville 1992 — 1999
Bachelor of Science in Business Administration, Computer Information Systems
Presidio January 2014 - Present
Convergys October 2012 - January 2014
HP Enterprise Services December 2010 - October 2012
ACCENT Marketing February 2008 - December 2010
Skills
IP Networking, F5 BigIP, Firewalls, IP, Active Directory, Disaster Recovery, Cisco IOS, Networking, Computer Hardware, Cisco Technologies, Troubleshooting, Network Security, Network Administration, VMware, Cisco Nexus, Data Center, Cisco Routers, Network Design, Virtualization, CCNA, WAN, Routers
Education
University of Louisville 1992 — 1999
Bachelor of Science in Business Administration, Computer Information Systems
Gloria Kovathana's Convergys Experience January 1998 - August 1999
Job ITQA at Confidential
Industry Information Technology and Services
Experience
Payroll and Insurance February 2013 - Present
TEK Systems May 2009 - February 2013
Brightstar October 2007 - February 2009
IBM Global Business Services August 1999 - October 2007
Convergys January 1998 - August 1999
Cincinnati Bell February 1989 - January 1998
Skills
SDLC, Requirements Analysis, Quality Assurance, Testing, Agile Methodologies, Unix, User Acceptance Testing, Test Planning, Integration, System Testing, Test Automation, Oracle, DB2, Visio, Software Development, XML, Software Quality...
Education
University of Illinois at Chicago
Payroll and Insurance February 2013 - Present
TEK Systems May 2009 - February 2013
Brightstar October 2007 - February 2009
IBM Global Business Services August 1999 - October 2007
Convergys January 1998 - August 1999
Cincinnati Bell February 1989 - January 1998
Skills
SDLC, Requirements Analysis, Quality Assurance, Testing, Agile Methodologies, Unix, User Acceptance Testing, Test Planning, Integration, System Testing, Test Automation, Oracle, DB2, Visio, Software Development, XML, Software Quality...
Education
University of Illinois at Chicago
Ryan Putch's Convergys Experience 1995 - 1996
Job Senior Project Manager, Real Estate Office Change IT Projects at Shell Oil
Industry Oil & Energy
Experience
WorldPMO May 2014 - Present
WorldPMO April 2007 - September 2014
Computer Sciences Corporation 2002 - 2008
Computer Sciences Corporation 2000 - 2002
UPS April 1997 - March 2000
Balmoral Group Int January 1996 - March 1997
Convergys 1995 - 1996
Skills
PMO, Infrastructure, Project Delivery, IT Management, Business Process..., Project Portfolio..., Business Transformation, Business Analysis, Project Management, Stakeholder Management, Program Management, Information Technology, Service Management, Process Improvement, IT Strategy, IT Service Management, Risk Management, Project Planning, Business Process, Enterprise Architecture, Business Intelligence, Project Execution, MS Project, Integration, ITIL, Project Implementation, Operations Management, SharePoint, Petroleum, Infrastructure Projects, Requirements Analysis, Strategic Planning, Information Security..., Data Center, Change Management, Disaster Recovery, Governance, Resource Management, IT Operations, SAP, ERP, Vendor Management, IT Outsourcing, Oil, Planning, IT Security Policies, IT Security Operations, IT Security Assessments, Information Risk, Management
Education
ABSE 2010 — 2010
Business Analysis Studies
University of Houston 1996 — 1998
WorldPMO May 2014 - Present
WorldPMO April 2007 - September 2014
Computer Sciences Corporation 2002 - 2008
Computer Sciences Corporation 2000 - 2002
UPS April 1997 - March 2000
Balmoral Group Int January 1996 - March 1997
Convergys 1995 - 1996
Skills
PMO, Infrastructure, Project Delivery, IT Management, Business Process..., Project Portfolio..., Business Transformation, Business Analysis, Project Management, Stakeholder Management, Program Management, Information Technology, Service Management, Process Improvement, IT Strategy, IT Service Management, Risk Management, Project Planning, Business Process, Enterprise Architecture, Business Intelligence, Project Execution, MS Project, Integration, ITIL, Project Implementation, Operations Management, SharePoint, Petroleum, Infrastructure Projects, Requirements Analysis, Strategic Planning, Information Security..., Data Center, Change Management, Disaster Recovery, Governance, Resource Management, IT Operations, SAP, ERP, Vendor Management, IT Outsourcing, Oil, Planning, IT Security Policies, IT Security Operations, IT Security Assessments, Information Risk, Management
Education
ABSE 2010 — 2010
Business Analysis Studies
University of Houston 1996 — 1998
Todd Scully's Convergys Experience 2004 - 2006
Job Program Manager at Pearl Interactive Network
Industry Outsourcing/Offshoring
Experience
Pearl Interactive Network September 2014 - Present
S and P Group May 2013 - August 2014
First Coast Service Options, Inc. February 2012 - April 2013
Orange Lake Resort 2010 - November 2011
TRG Customer Solutions 2007 - 2009
Convergys 2004 - 2006
Convergys 1989 - 2003
Skills
Cross-functional Team..., Workforce Management, CRM, Outsourcing, Performance Management, Project Management, Change Management, Operations Management, Call Centers, Strategic Planning, Management, Call Center, Visio, Customer Experience, Human Resources, MS Project, Integration, Vendor Management, Business Development, Project Planning, Business Analysis, Process Improvement, Account Management, Analysis
Education
University of Kentucky 1982 — 1987
MBA, Management
Pearl Interactive Network September 2014 - Present
S and P Group May 2013 - August 2014
First Coast Service Options, Inc. February 2012 - April 2013
Orange Lake Resort 2010 - November 2011
TRG Customer Solutions 2007 - 2009
Convergys 2004 - 2006
Convergys 1989 - 2003
Skills
Cross-functional Team..., Workforce Management, CRM, Outsourcing, Performance Management, Project Management, Change Management, Operations Management, Call Centers, Strategic Planning, Management, Call Center, Visio, Customer Experience, Human Resources, MS Project, Integration, Vendor Management, Business Development, Project Planning, Business Analysis, Process Improvement, Account Management, Analysis
Education
University of Kentucky 1982 — 1987
MBA, Management
Kelli Simpson's Convergys Experience November 2008 - Present
Job Financial Analyst at Convergys
Industry Banking
Experience
Convergys November 2008 - Present
Education
University of Kentucky
Convergys November 2008 - Present
Education
University of Kentucky
Kay Tucker's Convergys Experience July 2006 - August 2008
Job Senior Staff Analyst/Finance at Houston Airport System
Industry Human Resources
Experience
Houston Airport System July 2010 - Present
VIP Global, LLC August 2008 - July 2010
VIP Global, LLC August 2008 - July 2010
Convergys July 2006 - August 2008
Skills
Change Management, SAP, SAP ERP, Project Management, ERP, SAP HR, SAP R/3, Business Process, SAP Implementation, Payroll, Human Resources, Accounts Payable, Financial Analysis, Accounting, Budgets, Business Analysis, Business Process..., PeopleSoft, Software Documentation, Process Improvement, Sarbanes-Oxley Act, PMP
Education
University of Houston, C.T. Bauer College of Business
BBA, Accounting
Houston Airport System July 2010 - Present
VIP Global, LLC August 2008 - July 2010
VIP Global, LLC August 2008 - July 2010
Convergys July 2006 - August 2008
Skills
Change Management, SAP, SAP ERP, Project Management, ERP, SAP HR, SAP R/3, Business Process, SAP Implementation, Payroll, Human Resources, Accounts Payable, Financial Analysis, Accounting, Budgets, Business Analysis, Business Process..., PeopleSoft, Software Documentation, Process Improvement, Sarbanes-Oxley Act, PMP
Education
University of Houston, C.T. Bauer College of Business
BBA, Accounting
Dan Brouillette's Convergys Experience 1999 - 2006
Job Hardware and Software Developer at MicroPilot Inc
Industry Electrical/Electronic Manufacturing
Experience
MicroPilot Inc October 2011 - Present
Dan S Brouillette Consulting May 2008 - November 2011
Linear Systems May 2006 - April 2008
Convergys 1999 - 2006
Skills
Electronics, Testing, Embedded Systems, Windows, Hardware, Process Improvement, PCB design, Programming, Software Engineering, System Design, Software Development, Systems Engineering, RTCA/DO-178C
Education
University of Manitoba
BSc. EE, Electrical Engineering
MNP
MicroPilot Inc October 2011 - Present
Dan S Brouillette Consulting May 2008 - November 2011
Linear Systems May 2006 - April 2008
Convergys 1999 - 2006
Skills
Electronics, Testing, Embedded Systems, Windows, Hardware, Process Improvement, PCB design, Programming, Software Engineering, System Design, Software Development, Systems Engineering, RTCA/DO-178C
Education
University of Manitoba
BSc. EE, Electrical Engineering
MNP
Neelam Saboo's Convergys Experience September 2008 - September 2010
Job If you believe in yourself, nothing can destroy you!
Industry Financial Services
Experience
Kantar November 2013 - Present
Beautiful Ideas January 2010 - Present
CHASE Professionals 2013 - 2013
Convergys September 2008 - September 2010
Renaissance Investment Management January 2007 - August 2007
Fifth Third Bank May 2005 - July 2006
Lerner Sampson & Rothfuss LLP May 2004 - May 2005
HMI 2003 - 2004
Hyundai Motor India Limited 1998 - 2001
Skills
Account Reconciliation, Customer Service, Leadership, Banking, Business Intelligence, Cash Flow, Vendor Management, 1099 Preparation, Accounts Payable, Invoicing, Team Management
Education
Madras University 1994 — 1997
B.Com, Accounting and Commerce
University of Madras 1994 — 1997
Bachelor's degree, Bachelor in Commerce
Kantar November 2013 - Present
Beautiful Ideas January 2010 - Present
CHASE Professionals 2013 - 2013
Convergys September 2008 - September 2010
Renaissance Investment Management January 2007 - August 2007
Fifth Third Bank May 2005 - July 2006
Lerner Sampson & Rothfuss LLP May 2004 - May 2005
HMI 2003 - 2004
Hyundai Motor India Limited 1998 - 2001
Skills
Account Reconciliation, Customer Service, Leadership, Banking, Business Intelligence, Cash Flow, Vendor Management, 1099 Preparation, Accounts Payable, Invoicing, Team Management
Education
Madras University 1994 — 1997
B.Com, Accounting and Commerce
University of Madras 1994 — 1997
Bachelor's degree, Bachelor in Commerce
Nithya Anand's Convergys Experience 2009 - 2010
Job SAP HR functional Analyst
Industry Computer Software
Experience
BD 2010 - 2012
Convergys 2009 - 2010
Johns Hopkins University 2003 - 2009
AVIT Deemed University 2000 - 2003
Skills
Business Process, Business Intelligence, Training, SAP ERP, SAP R/3, Change Management, SDLC, Operations Management, Management, Outsourcing, SAP HR, Leadership, Personnel Management, Human Resources, Recruiting, ERP, Employee Benefits, SAP
Education
University of Madras 1996 — 2000
Bachelor's degree, BACHELORS IN ENGINEERING
Anita
Anita
BD 2010 - 2012
Convergys 2009 - 2010
Johns Hopkins University 2003 - 2009
AVIT Deemed University 2000 - 2003
Skills
Business Process, Business Intelligence, Training, SAP ERP, SAP R/3, Change Management, SDLC, Operations Management, Management, Outsourcing, SAP HR, Leadership, Personnel Management, Human Resources, Recruiting, ERP, Employee Benefits, SAP
Education
University of Madras 1996 — 2000
Bachelor's degree, BACHELORS IN ENGINEERING
Anita
Anita
Nayeem Syed's Convergys Experience April 2006 - October 2007
Job Program Manager at Wipro Technologies
Industry Information Technology and Services
Experience
Wipro July 2009 - Present
Wipro Technologies October 2007 - July 2009
Convergys April 2006 - October 2007
Tata Interactive Systems August 2005 - April 2006
Genessee Tech October 2003 - July 2005
India Domain Web Services Pvt Ltd May 2001 - October 2003
Skills
PMP, SDLC, Vendor Management, Software Project..., Management, Process Consulting, CRM, Business Analysis, PMO, Team Management, Service Delivery, Project Portfolio..., Program Management, Enterprise Software, Consulting, Pre-sales, Business Intelligence, Requirements Analysis
Education
Vellore Institute of Technology 1996 — 1998
MBA, Marketing, Finance
University of Madras 1993 — 1996
DAV BHEL School Ranipet 1988 — 1990
Wipro July 2009 - Present
Wipro Technologies October 2007 - July 2009
Convergys April 2006 - October 2007
Tata Interactive Systems August 2005 - April 2006
Genessee Tech October 2003 - July 2005
India Domain Web Services Pvt Ltd May 2001 - October 2003
Skills
PMP, SDLC, Vendor Management, Software Project..., Management, Process Consulting, CRM, Business Analysis, PMO, Team Management, Service Delivery, Project Portfolio..., Program Management, Enterprise Software, Consulting, Pre-sales, Business Intelligence, Requirements Analysis
Education
Vellore Institute of Technology 1996 — 1998
MBA, Marketing, Finance
University of Madras 1993 — 1996
DAV BHEL School Ranipet 1988 — 1990
Bob Heister's Convergys Experience July 1984 - April 1995
Job Release Manager at hewlettpackard
Industry Computer Hardware
Experience
hewlett-packard April 1995 - Present
Convergys July 1984 - April 1995
Sentinel Computer Corp., Cincinnati, OH January 1982 - July 1984
MicroSystems Engineering, Lexington, KY March 1981 - February 1982
Skills
ITIL, Release Management, IT Service Management, HP, Incident Management, HP-UX, Service Delivery, Service Management, Configuration Management, Unix, SDLC, Software Project..., PMP, Virtualization, Solaris, Data Center, Cloud Computing, System Deployment, Agile Methodologies, Disaster Recovery
Education
Lexington Technical Institute Lexington, KY 1980 — 1981
AS, Data Processing
University of Kentucky 1974 — 1977
BA, Political Science, History, English, Music
hewlett-packard April 1995 - Present
Convergys July 1984 - April 1995
Sentinel Computer Corp., Cincinnati, OH January 1982 - July 1984
MicroSystems Engineering, Lexington, KY March 1981 - February 1982
Skills
ITIL, Release Management, IT Service Management, HP, Incident Management, HP-UX, Service Delivery, Service Management, Configuration Management, Unix, SDLC, Software Project..., PMP, Virtualization, Solaris, Data Center, Cloud Computing, System Deployment, Agile Methodologies, Disaster Recovery
Education
Lexington Technical Institute Lexington, KY 1980 — 1981
AS, Data Processing
University of Kentucky 1974 — 1977
BA, Political Science, History, English, Music
Tosif Chaudhry's Convergys Experience September 2001 - August 2008
Job BBA Supply Chain Management
Industry Oil & Energy
Experience
Toshiba International Corporation August 2013 - Present
HON HAI PRECISION INDUSTRY CO., LTD October 2011 - August 2013
TAQWAH BUILDERS January 2009 - September 2011
Convergys September 2001 - August 2008
Skills
SAP, SAP BW, PeopleSoft, Negotiation, Contract Negotiation, Business Analysis, Financial Analysis, Financial Reporting, Data Analysis, Microsoft Excel, Lotus Notes, Process Improvement, Procurement, Supply Chain Management, Analysis, Purchasing, Strategic Sourcing, Supply Chain, Management, Manufacturing, Leadership, Product Development, Supply Management, Vendor Management, Materials Management, Team Leadership, Materials, Training, MRP, Electronics, CRM, ERP, Contract Management, Sourcing, Program Management, Outsourcing, Forecasting
Education
University of Houston-Downtown 2001 — 2006
BBA, Purchasing and Supply Chain Management / Minor: Finance
Toshiba International Corporation August 2013 - Present
HON HAI PRECISION INDUSTRY CO., LTD October 2011 - August 2013
TAQWAH BUILDERS January 2009 - September 2011
Convergys September 2001 - August 2008
Skills
SAP, SAP BW, PeopleSoft, Negotiation, Contract Negotiation, Business Analysis, Financial Analysis, Financial Reporting, Data Analysis, Microsoft Excel, Lotus Notes, Process Improvement, Procurement, Supply Chain Management, Analysis, Purchasing, Strategic Sourcing, Supply Chain, Management, Manufacturing, Leadership, Product Development, Supply Management, Vendor Management, Materials Management, Team Leadership, Materials, Training, MRP, Electronics, CRM, ERP, Contract Management, Sourcing, Program Management, Outsourcing, Forecasting
Education
University of Houston-Downtown 2001 — 2006
BBA, Purchasing and Supply Chain Management / Minor: Finance
Ramesh Patchipulusu's Convergys Experience December 2003 - May 2004
Job Enterprise Java Developer at HewlettPackard
Industry Information Technology and Services
Experience
Hewlett-Packard August 2012 - Present
State Farm September 2008 - August 2012
Gap Inc. January 2005 - September 2008
Yash Technologies June 2004 - December 2004
Convergys December 2003 - May 2004
Convergys December 2003 - May 2004
UBS Investment Bank June 2002 - November 2003
Sabre Airline Solutions February 1999 - December 2001
Education
University of Illinois at Chicago 1997 — 1998
MS, Computer Science
Utkal University 1992 — 1996
BE, Electrical Engineering
Hewlett-Packard August 2012 - Present
State Farm September 2008 - August 2012
Gap Inc. January 2005 - September 2008
Yash Technologies June 2004 - December 2004
Convergys December 2003 - May 2004
Convergys December 2003 - May 2004
UBS Investment Bank June 2002 - November 2003
Sabre Airline Solutions February 1999 - December 2001
Education
University of Illinois at Chicago 1997 — 1998
MS, Computer Science
Utkal University 1992 — 1996
BE, Electrical Engineering
Alan Sauve's Convergys Experience 1995 - 2008
Job Director of Retail Sales at CanadaDrugs.com (Canada Drugs)
Industry Outsourcing/Offshoring
Experience
CanadaDrugs.com (Canada Drugs) June 2011 - Present
ReachCanada February 2009 - January 2011
Convergys 1995 - 2008
Skills
Performance Management, Customer Service, Account Management, Business Development, Operations Management, Management, Team Building, New Business Development, Call Center, Leadership Development, Microsoft Excel, Vendor Management, Sales, Team Leadership, Process Improvement, Customer Experience, Workforce Management, Recruiting, Forecasting, Organizational..., Employee Relations, Training, Team Management, Leadership, Business Analysis, CRM, Call Centers, Human Resources, Change Management, Sales Management, Strategic Planning, Customer Satisfaction, Coaching, Project Management, Outsourcing, Talent Acquisition, Employee Engagement, Talent Management, Customer Retention
Education
University of Manitoba 1984 — 1988
B. Comm, Marketing
CanadaDrugs.com (Canada Drugs) June 2011 - Present
ReachCanada February 2009 - January 2011
Convergys 1995 - 2008
Skills
Performance Management, Customer Service, Account Management, Business Development, Operations Management, Management, Team Building, New Business Development, Call Center, Leadership Development, Microsoft Excel, Vendor Management, Sales, Team Leadership, Process Improvement, Customer Experience, Workforce Management, Recruiting, Forecasting, Organizational..., Employee Relations, Training, Team Management, Leadership, Business Analysis, CRM, Call Centers, Human Resources, Change Management, Sales Management, Strategic Planning, Customer Satisfaction, Coaching, Project Management, Outsourcing, Talent Acquisition, Employee Engagement, Talent Management, Customer Retention
Education
University of Manitoba 1984 — 1988
B. Comm, Marketing
Chaitanya Teegavarapu's Convergys Experience DirectorConvergys1990 - 2009
Job Senior Systems Analyst at Convergys
Industry Computer Software
Experience
Convergys DirectorConvergys1990 - 2009
Education
University of Houston-Clear Lake 2002 — 2004
Masters, Computer Science
Convergys DirectorConvergys1990 - 2009
Education
University of Houston-Clear Lake 2002 — 2004
Masters, Computer Science
Gigi Memije's Convergys Experience June 1996 - January 2009
Job Accenture Associate Manager, BPO Finance Mergers & Acquisitions
Industry Financial Services
Experience
Accenture November 2013 - Present
Accenture December 2011 - November 2013
Accenture June 2010 - December 2011
Fifth Third Bank May 2009 - June 2010
Convergys June 1996 - January 2009
Household Bank (Household International) July 1989 - June 1996
Skills
Forecasting, Program Management, Vendor Management, Business Analysis, Process Improvement, SDLC, Team Leadership, Budgets, Financial Analysis, Project Management, Business Process..., Strategic Planning
Education
University of Illinois at Chicago 1986 — 1990
Bachelor of Science, Finance
Accenture November 2013 - Present
Accenture December 2011 - November 2013
Accenture June 2010 - December 2011
Fifth Third Bank May 2009 - June 2010
Convergys June 1996 - January 2009
Household Bank (Household International) July 1989 - June 1996
Skills
Forecasting, Program Management, Vendor Management, Business Analysis, Process Improvement, SDLC, Team Leadership, Budgets, Financial Analysis, Project Management, Business Process..., Strategic Planning
Education
University of Illinois at Chicago 1986 — 1990
Bachelor of Science, Finance
Robert Drozd's Convergys Experience September 1994 - July 2003
Job Sr. SAS Programmer at College of American Pathologists (CAP)
Industry Information Technology and Services
Experience
College of American Pathologists (CAP) June 2014 - Present
USTech Solutions April 2013 - May 2014
Citi September 2011 - April 2013
Independent Contractor January 2011 - September 2011
Orbitz Worldwide November 2009 - January 2011
Catalina Marketing July 2006 - March 2009
COMSYS July 2003 - July 2006
Convergys September 1994 - July 2003
Northern Illinois Technlogies July 1994 - September 1994
Convergys July 1990 - July 1994
Skills
SAS, ETL, Troubleshooting, Cognos, Analytics
Education
University of Illinois at Chicago 1982 — 1987
B.A., Geography
College of American Pathologists (CAP) June 2014 - Present
USTech Solutions April 2013 - May 2014
Citi September 2011 - April 2013
Independent Contractor January 2011 - September 2011
Orbitz Worldwide November 2009 - January 2011
Catalina Marketing July 2006 - March 2009
COMSYS July 2003 - July 2006
Convergys September 1994 - July 2003
Northern Illinois Technlogies July 1994 - September 1994
Convergys July 1990 - July 1994
Skills
SAS, ETL, Troubleshooting, Cognos, Analytics
Education
University of Illinois at Chicago 1982 — 1987
B.A., Geography
Michael Pleiman's Convergys Experience September 2013 - Present
Job Specialist Compensation at Convergys
Industry Human Resources
Experience
Convergys September 2013 - Present
Convergys April 2012 - September 2013
Mercer April 2005 - March 2012
Skills
Excel, Project Management, Access Databases
Education
University of Louisville 2003 — 2005
MBA, Traditional
University of Louisville 1999 — 2003
BA, Economics
Convergys September 2013 - Present
Convergys April 2012 - September 2013
Mercer April 2005 - March 2012
Skills
Excel, Project Management, Access Databases
Education
University of Louisville 2003 — 2005
MBA, Traditional
University of Louisville 1999 — 2003
BA, Economics
Rebecka Moore-Robinson's Convergys Experience December 2004 - March 2007
Job Incident Manager at Computer Sciences Corporation
Industry Information Technology and Services
Experience
CSC January 2012 - Present
Computer Sciences Corporation June 2008 - December 2011
Convergys December 2004 - March 2007
Convergys August 2001 - December 2004
Skills
Incident Management, BMC Remedy, Active Directory, Lotus Notes, Outlook, Microsoft Office, ITIL, Windows Server, Cisco VPN, Servers, Citrix, Microsoft Exchange, Windows 7, Disaster Recovery, Virtualization, XP, Microsoft SQL Server, DNS, Telecommunications, VMware, Mainframe, GUI, Service Desk, IT Service Management, VPN, Technical Support, Help Desk Support, Operating Systems, Remote Desktop
Education
Northwestern University
Information Technology
University of Illinois at Chicago
College of Business
CSC January 2012 - Present
Computer Sciences Corporation June 2008 - December 2011
Convergys December 2004 - March 2007
Convergys August 2001 - December 2004
Skills
Incident Management, BMC Remedy, Active Directory, Lotus Notes, Outlook, Microsoft Office, ITIL, Windows Server, Cisco VPN, Servers, Citrix, Microsoft Exchange, Windows 7, Disaster Recovery, Virtualization, XP, Microsoft SQL Server, DNS, Telecommunications, VMware, Mainframe, GUI, Service Desk, IT Service Management, VPN, Technical Support, Help Desk Support, Operating Systems, Remote Desktop
Education
Northwestern University
Information Technology
University of Illinois at Chicago
College of Business
Robert McGarva's Convergys Experience August 1999 - July 2010
Job Financial Security Advisor, London Life / GreatWest Lifeco / Quadrus Investment Services Ltd.
Industry Financial Services
Experience
London life / Great-West Life / Quadrus Investment Services Ltd August 2010 - Present
St. Boniface Hospital 2010 - 2013
Convergys August 1999 - July 2010
Manitoba Public Insurance 1996 - August 1999
Manitoba Public Insurance May 1991 - June 1996
Coopers & Lybrand November 1988 - May 1991
Great-West Life June 1987 - November 1988
Skills
Insurance, Employee Benefits, Business Analysis, Financial Analysis, Strategic Planning, Business Planning, Outsourcing, Strategic Financial..., Call Centers, Process Improvement, Program Management, Change Management, Business Process..., Management, Vendor Management, Risk Management, Leadership, Financial Planning, Financial Advisory
Education
University of Manitoba 1983 — 1987
B.Comm (Hons), Finance & Accounting
London life / Great-West Life / Quadrus Investment Services Ltd August 2010 - Present
St. Boniface Hospital 2010 - 2013
Convergys August 1999 - July 2010
Manitoba Public Insurance 1996 - August 1999
Manitoba Public Insurance May 1991 - June 1996
Coopers & Lybrand November 1988 - May 1991
Great-West Life June 1987 - November 1988
Skills
Insurance, Employee Benefits, Business Analysis, Financial Analysis, Strategic Planning, Business Planning, Outsourcing, Strategic Financial..., Call Centers, Process Improvement, Program Management, Change Management, Business Process..., Management, Vendor Management, Risk Management, Leadership, Financial Planning, Financial Advisory
Education
University of Manitoba 1983 — 1987
B.Comm (Hons), Finance & Accounting
Trezlen Jones's Convergys Experience March 2009 - July 2009
Job Currently seeking Human Resources/ Recruiting Career Opportunity
Industry Human Resources
Experience
Paychex August 2009 - August 2010
Convergys March 2009 - July 2009
Aon Hewitt May 2007 - February 2009
Skills
Organizational..., HRIS, Customer Service, Office Administration, Data Entry, Microsoft Office, Benefits Administration, Telephone Skills, Microsoft Excel, Outlook, PowerPoint, Employee Training, Human Resources, Payroll, Team Building, Management, Talent Acquisition, Teaching, Administrative..., Employee Relations, Personnel Management, Time Management
Education
University of Phoenix 2011 — 2015
BSM, Business in Science Management
University of Houston
Paychex August 2009 - August 2010
Convergys March 2009 - July 2009
Aon Hewitt May 2007 - February 2009
Skills
Organizational..., HRIS, Customer Service, Office Administration, Data Entry, Microsoft Office, Benefits Administration, Telephone Skills, Microsoft Excel, Outlook, PowerPoint, Employee Training, Human Resources, Payroll, Team Building, Management, Talent Acquisition, Teaching, Administrative..., Employee Relations, Personnel Management, Time Management
Education
University of Phoenix 2011 — 2015
BSM, Business in Science Management
University of Houston
Arti Kaul's Convergys Experience June 2004 - June 2005
Job An MBA with an experience of around 10 yrs in Operations
Industry Insurance
Experience
Max Life Insurance Company Limited August 2007 - April 2014
ICICI Prudential Life Insurance Company Limited June 2005 - July 2007
Convergys June 2004 - June 2005
Education
Adarsha Shikshan Mandal's Institute of Management Education, Pune 2002 — 2004
Master of Business Administration (M.B.A.), Human Resource
University of Jammu 1998 — 2001
Bachelor's Degree, Business/Commerce, General
Max Life Insurance Company Limited August 2007 - April 2014
ICICI Prudential Life Insurance Company Limited June 2005 - July 2007
Convergys June 2004 - June 2005
Education
Adarsha Shikshan Mandal's Institute of Management Education, Pune 2002 — 2004
Master of Business Administration (M.B.A.), Human Resource
University of Jammu 1998 — 2001
Bachelor's Degree, Business/Commerce, General
Nirmal Anumolu's Convergys Experience October 2005 - October 2007
Job Sr. ETL Developer
Industry Information Technology and Services
Experience
Guy Carpenter November 2009 - Present
SERVICE MASTER February 2009 - October 2009
The Clorox Company November 2008 - January 2009
APPLICA INC. February 2008 - October 2008
Service Master November 2007 - February 2008
Convergys October 2005 - October 2007
Los Angeles Unified School District April 2005 - September 2005
Illinois Department of Human Services August 2003 - December 2004
Skills
SQL, Oracle
Education
University of Illinois Springfield
Masters, Computer Science
Guy Carpenter November 2009 - Present
SERVICE MASTER February 2009 - October 2009
The Clorox Company November 2008 - January 2009
APPLICA INC. February 2008 - October 2008
Service Master November 2007 - February 2008
Convergys October 2005 - October 2007
Los Angeles Unified School District April 2005 - September 2005
Illinois Department of Human Services August 2003 - December 2004
Skills
SQL, Oracle
Education
University of Illinois Springfield
Masters, Computer Science
Mablene Banks-Joiner's Convergys Experience 1992 - 2003
Job Program Analyst at Lockheed Martin
Industry Defense & Space
Experience
Lockheed Martin July 2004 - Present
Convergys 1992 - 2003
Education
University of Illinois at Chicago
Lockheed Martin July 2004 - Present
Convergys 1992 - 2003
Education
University of Illinois at Chicago
Ramachandran Jayapal's Convergys Experience July 2008 - August 2009
Job Senior Consultant at Capgemini
Industry Information Technology and Services
Experience
Capgemini February 2015 - Present
Mytech US August 2012 - February 2015
Delek US Holdings June 2013 - December 2014
Bridgestone November 2010 - March 2013
Smartsoft International Inc November 2006 - July 2012
IBM/UBS March 2010 - October 2010
Convergys July 2008 - August 2009
Newyork times company 2007 - 2008
Kaavian Systems September 2005 - October 2006
Skills
SAP BI, SAP BW, ABAP, Business Intelligence, SAP, Business Objects, SAP Netweaver, ERP, SAP Implementation, ECC, Data Warehousing, Dashboard, Integration, Crystal Reports, SAP HR, SAP Portal, Data Migration, SAP HANA, SAP BW Security, SAP ERP
Education
University of Madras 2001 — 2004
MCA, Computer Application
Capgemini February 2015 - Present
Mytech US August 2012 - February 2015
Delek US Holdings June 2013 - December 2014
Bridgestone November 2010 - March 2013
Smartsoft International Inc November 2006 - July 2012
IBM/UBS March 2010 - October 2010
Convergys July 2008 - August 2009
Newyork times company 2007 - 2008
Kaavian Systems September 2005 - October 2006
Skills
SAP BI, SAP BW, ABAP, Business Intelligence, SAP, Business Objects, SAP Netweaver, ERP, SAP Implementation, ECC, Data Warehousing, Dashboard, Integration, Crystal Reports, SAP HR, SAP Portal, Data Migration, SAP HANA, SAP BW Security, SAP ERP
Education
University of Madras 2001 — 2004
MCA, Computer Application
Aparnanjani Damineni's Convergys Experience April 2004 - April 2006
Job Senior Manager at Cognizant Technology Solutions
Industry Banking
Experience
Cognizant Technology Solutions November 2014 - Present
SunTrust Bank October 2012 - Present
Infosys April 2012 - October 2012
IBM November 2008 - March 2012
IBM April 2008 - July 2008
IBM May 2006 - March 2008
Convergys April 2004 - April 2006
Virtusa March 2003 - March 2004
Skills
Business Intelligence, Software Project..., Data Warehousing, SQL, SDLC, Testing, Requirements Analysis, MS Project, ETL
Education
University of Madras 1997 — 2001
BE, Electronics & Communication
Cognizant Technology Solutions November 2014 - Present
SunTrust Bank October 2012 - Present
Infosys April 2012 - October 2012
IBM November 2008 - March 2012
IBM April 2008 - July 2008
IBM May 2006 - March 2008
Convergys April 2004 - April 2006
Virtusa March 2003 - March 2004
Skills
Business Intelligence, Software Project..., Data Warehousing, SQL, SDLC, Testing, Requirements Analysis, MS Project, ETL
Education
University of Madras 1997 — 2001
BE, Electronics & Communication
Kevin Hodgkins's Convergys Experience January 1995 - January 2009
Job High School Mathematics Teacher
Industry Higher Education
Experience
Cedar Key School August 2011 - Present
Convergys January 1995 - January 2009
AT&T American Transtech April 1989 - August 1995
Skills
Mathematics
Education
University of Kentucky 1983 — 1987
Bachelor of Science, Mathematics
Cedar Key School August 2011 - Present
Convergys January 1995 - January 2009
AT&T American Transtech April 1989 - August 1995
Skills
Mathematics
Education
University of Kentucky 1983 — 1987
Bachelor of Science, Mathematics
Camilla Langenderfer's Convergys Experience June 2014 - Present
Job Regional Talent Acquisition Manager
Industry Outsourcing/Offshoring
Experience
Convergys June 2014 - Present
Stream Global Services February 2013 - June 2014
Stream Global Services September 2009 - February 2013
Advantage RN 2006 - 2008
Skills
Screening, Applicant Tracking..., Talent Acquisition, Recruiting, Sourcing, Onboarding, Taleo, Recruitment Advertising, Call Centers, Employee Referral..., Technical Recruiting, Employee Engagement, Interviews, Employee Relations, Contract Recruitment, Management, Performance Management
Education
University of Illinois at Urbana-Champaign 2002 — 2006
Bachelor of Science (B.S.), Cell/Cellular and Molecular Biology
Convergys June 2014 - Present
Stream Global Services February 2013 - June 2014
Stream Global Services September 2009 - February 2013
Advantage RN 2006 - 2008
Skills
Screening, Applicant Tracking..., Talent Acquisition, Recruiting, Sourcing, Onboarding, Taleo, Recruitment Advertising, Call Centers, Employee Referral..., Technical Recruiting, Employee Engagement, Interviews, Employee Relations, Contract Recruitment, Management, Performance Management
Education
University of Illinois at Urbana-Champaign 2002 — 2006
Bachelor of Science (B.S.), Cell/Cellular and Molecular Biology
Cyrus Weber's Convergys Experience May 2007 - Present
Job Senior Manager, Process Improvement at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys May 2007 - Present
Convergys April 2002 - May 2007
Convergys November 1998 - April 2002
Dimark Communications Group Inc. May 1997 - November 1998
Dimark Communications Group Inc. March 1993 - July 1996
Skills
Call Center, Outsourcing, Process Improvement, Workforce Management, BPO, Performance Management, Customer Experience, Customer Satisfaction, Offshoring, Contact Center..., Contact Centers, Operations Management, Team Management, Business Process..., Metrics, Training Delivery, Transition Management, Business Transformation, Process Management, Business Analysis, Employee Engagement, Call Centers, Cross-functional Team...
Education
University of Manitoba 1997 — 2000
Bachelor of Arts, Philosophy and Religion
University of Manitoba 1991 — 1997
Bachelor of Commerce, Marketing, Entrepreneurship
Convergys May 2007 - Present
Convergys April 2002 - May 2007
Convergys November 1998 - April 2002
Dimark Communications Group Inc. May 1997 - November 1998
Dimark Communications Group Inc. March 1993 - July 1996
Skills
Call Center, Outsourcing, Process Improvement, Workforce Management, BPO, Performance Management, Customer Experience, Customer Satisfaction, Offshoring, Contact Center..., Contact Centers, Operations Management, Team Management, Business Process..., Metrics, Training Delivery, Transition Management, Business Transformation, Process Management, Business Analysis, Employee Engagement, Call Centers, Cross-functional Team...
Education
University of Manitoba 1997 — 2000
Bachelor of Arts, Philosophy and Religion
University of Manitoba 1991 — 1997
Bachelor of Commerce, Marketing, Entrepreneurship
Gary Lee, CFA's Convergys Experience April 2001 - February 2002
Job Real Estate Broker at Baird & Warner
Industry Financial Services
Experience
Baird & Warner April 2014 - Present
Self Employed June 2013 - Present
HTG Capital Partners, LLC April 2004 - June 2013
Kemper Mortgage September 2003 - March 2004
Flagship Mortgage March 2003 - August 2003
Superior Equity Hedge February 2002 - March 2003
Convergys April 2001 - February 2002
Motorola Solutions November 1999 - March 2001
Skills
Fixed Income, Derivatives, Proprietary Trading, Electronic Trading, Trading Systems, Trading, Real Estate, Real Estate Economics, Investment Properties, Risk Management, Technical Analysis, Trading Strategies, Financial Risk, Options, Financial Markets, Investments
Education
University of Illinois at Urbana-Champaign 1995 — 1999
Economics
Hinsdale Central High School 1991 — 1995
Baird & Warner April 2014 - Present
Self Employed June 2013 - Present
HTG Capital Partners, LLC April 2004 - June 2013
Kemper Mortgage September 2003 - March 2004
Flagship Mortgage March 2003 - August 2003
Superior Equity Hedge February 2002 - March 2003
Convergys April 2001 - February 2002
Motorola Solutions November 1999 - March 2001
Skills
Fixed Income, Derivatives, Proprietary Trading, Electronic Trading, Trading Systems, Trading, Real Estate, Real Estate Economics, Investment Properties, Risk Management, Technical Analysis, Trading Strategies, Financial Risk, Options, Financial Markets, Investments
Education
University of Illinois at Urbana-Champaign 1995 — 1999
Economics
Hinsdale Central High School 1991 — 1995
Janice Lyon's Convergys Experience October 2008 - January 2013
Job Events Coordinator at D'Arcy Ranch Golf Club
Industry Recreational Facilities and Services
Experience
D'Arcy Ranch Golf Club May 2014 - Present
Convergys October 2008 - January 2013
Convergys 2006 - 2008
Convergys 1997 - 2006
Convergys 1994 - 1997
Comdevco March 1985 - March 1994
Skills
Call Center, Global Operations, Continuous Improvement, Operational Delivery, Process Improvement, Multi-Site Operations, Customer Service, BPO, Performance Management, Outsourcing, Workforce Management, Operations Management, Change Management, Business Process..., Vendor Management, Contact Centers, Customer Satisfaction, Customer Experience, Team Management, Call Centers, Leadership, Call Center Development, Management, Business Analysis, Program Management, Service Delivery, Team Leadership, Telecommunications, Transition Management, CRM, Offshoring, Sla, Analysis
Education
University of Manitoba 1981 — 1984
Bachelor of Commerce, Marketing;General Management & Accounting/Finance
D'Arcy Ranch Golf Club May 2014 - Present
Convergys October 2008 - January 2013
Convergys 2006 - 2008
Convergys 1997 - 2006
Convergys 1994 - 1997
Comdevco March 1985 - March 1994
Skills
Call Center, Global Operations, Continuous Improvement, Operational Delivery, Process Improvement, Multi-Site Operations, Customer Service, BPO, Performance Management, Outsourcing, Workforce Management, Operations Management, Change Management, Business Process..., Vendor Management, Contact Centers, Customer Satisfaction, Customer Experience, Team Management, Call Centers, Leadership, Call Center Development, Management, Business Analysis, Program Management, Service Delivery, Team Leadership, Telecommunications, Transition Management, CRM, Offshoring, Sla, Analysis
Education
University of Manitoba 1981 — 1984
Bachelor of Commerce, Marketing;General Management & Accounting/Finance
Anthony Wethington's Convergys Experience May 2011 - Present
Job Quality Assurance Evaluator
Industry Outsourcing/Offshoring
Experience
Convergys May 2011 - Present
Skills
Technical Support, Call Centers, Training, Troubleshooting, Customer Support, Quality Assurance, Process Improvement
Education
University of Louisville 1977 — 1979
B.A., Fine Art
Convergys May 2011 - Present
Skills
Technical Support, Call Centers, Training, Troubleshooting, Customer Support, Quality Assurance, Process Improvement
Education
University of Louisville 1977 — 1979
B.A., Fine Art
Earl Shanks's Convergys Experience November 2003 - August 2012
Job Board member, former CFO
Industry Information Technology and Services
Experience
Verint July 2012 - Present
Convergys November 2003 - August 2012
NCR Corporation 1996 - 2003
Farley Industries March 1983 - June 1996
Skills
Financial Analysis, Sarbanes-Oxley Act, Mergers, Process Improvement, Managerial Finance, Outsourcing, Acquisition Integration, Financial Modeling, Internal Controls, Start-ups, Business Process..., Business Strategy, Forecasting, Business Development, Financial Reporting, Mergers & Acquisitions, Finance, Executive Management, Risk Management, Strategic Financial..., Leadership, Strategic Planning, Restructuring, Cross-functional Team..., Change Management, PeopleSoft, CFOs, Budgets, Business Analysis, Management Consulting, Strategy, Financial Planning
Education
University of Illinois at Urbana-Champaign 1977 — 1978
MS, Accounting
University of Illinois at Urbana-Champaign - College of Business 1974 — 1977
BS, Organizational Behavior
Verint July 2012 - Present
Convergys November 2003 - August 2012
NCR Corporation 1996 - 2003
Farley Industries March 1983 - June 1996
Skills
Financial Analysis, Sarbanes-Oxley Act, Mergers, Process Improvement, Managerial Finance, Outsourcing, Acquisition Integration, Financial Modeling, Internal Controls, Start-ups, Business Process..., Business Strategy, Forecasting, Business Development, Financial Reporting, Mergers & Acquisitions, Finance, Executive Management, Risk Management, Strategic Financial..., Leadership, Strategic Planning, Restructuring, Cross-functional Team..., Change Management, PeopleSoft, CFOs, Budgets, Business Analysis, Management Consulting, Strategy, Financial Planning
Education
University of Illinois at Urbana-Champaign 1977 — 1978
MS, Accounting
University of Illinois at Urbana-Champaign - College of Business 1974 — 1977
BS, Organizational Behavior
Rodney Zanders's Convergys Experience October 2003 - October 2011
Job IT Consultant > MCSE, MCDBA, A+
Industry Information Technology and Services
Experience
Convergys October 2003 - October 2011
Convergys 2003 - October 2011
Education
Caterpillar Tractor Apprenticeship 1978 — 1982
Tool & Die Maker Certification
University of Illinois at Urbana-Champaign 1971 — 1973
Convergys October 2003 - October 2011
Convergys 2003 - October 2011
Education
Caterpillar Tractor Apprenticeship 1978 — 1982
Tool & Die Maker Certification
University of Illinois at Urbana-Champaign 1971 — 1973
Kenny Gaboton's Convergys Experience March 2007 - June 2012
Job Contractor
Industry Telecommunications
Experience
AT&T Mobility September 2012 - September 2014
Convergys March 2007 - June 2012
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Competitive Analysis, French to English, Goal Oriented, Advertising, Management, Customer Insight, Selling Skills, Sales, Typing, English to French, Superior Sales Skills, People Skills
Education
University of Liverpool
Master of Business Administration (MBA), Business Administration and Management, General
Strayer University 2009 — 2011
BS, International Business
AT&T Mobility September 2012 - September 2014
Convergys March 2007 - June 2012
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Competitive Analysis, French to English, Goal Oriented, Advertising, Management, Customer Insight, Selling Skills, Sales, Typing, English to French, Superior Sales Skills, People Skills
Education
University of Liverpool
Master of Business Administration (MBA), Business Administration and Management, General
Strayer University 2009 — 2011
BS, International Business
Mike Pakdaman's Convergys Experience December 2009 - July 2010
Job Senior Manager Global Outsourcing Operations (TRMS)
Industry Internet
Experience
Amazon April 2015 - Present
Amazon October 2013 - April 2015
Amazon July 2010 - October 2013
Convergys December 2009 - July 2010
Nielsen Company July 2005 - December 2009
Skills
Operations Management, Customer Experience, Cross-functional Team..., Six Sigma, Analytics, Business Process..., Process Improvement, Project Management, Metrics, E-commerce, Business Process, Team Management, Strategy, CRM, Contract Negotiation, Call Centers, Product Management, Forecasting, Leadership, Start-ups, Operational Excellence, Data Analysis, Scalability, Financial Reporting, Financial Analysis, Media Research, Product Launch, Transportation..., Corporate Integration, Lean Management, People Development, Project Delivery, Project Coordination, Change Management, Performance Management, Market Research, Team Leadership, BPO, Business Analysis, Customer Satisfaction, Program Management, Analysis, Competitive Analysis, Business Strategy, P&L Management, Management Consulting, Executive Management, Team Building, Department..., Risk Management
Education
University of Houston 1998 — 2002
BS, Finance
Amazon April 2015 - Present
Amazon October 2013 - April 2015
Amazon July 2010 - October 2013
Convergys December 2009 - July 2010
Nielsen Company July 2005 - December 2009
Skills
Operations Management, Customer Experience, Cross-functional Team..., Six Sigma, Analytics, Business Process..., Process Improvement, Project Management, Metrics, E-commerce, Business Process, Team Management, Strategy, CRM, Contract Negotiation, Call Centers, Product Management, Forecasting, Leadership, Start-ups, Operational Excellence, Data Analysis, Scalability, Financial Reporting, Financial Analysis, Media Research, Product Launch, Transportation..., Corporate Integration, Lean Management, People Development, Project Delivery, Project Coordination, Change Management, Performance Management, Market Research, Team Leadership, BPO, Business Analysis, Customer Satisfaction, Program Management, Analysis, Competitive Analysis, Business Strategy, P&L Management, Management Consulting, Executive Management, Team Building, Department..., Risk Management
Education
University of Houston 1998 — 2002
BS, Finance
xiao xiong's Convergys Experience December 2008 - December 2009
Job Computer Software Professional
Industry Computer Software
Experience
Convergys December 2008 - December 2009
Education
University of Manitoba 2003 — 2008
Bechelor, Computer Science
Convergys December 2008 - December 2009
Education
University of Manitoba 2003 — 2008
Bechelor, Computer Science
Asif Bhayani's Convergys Experience December 2000 - December 2002
Job VPO
Industry Food & Beverages
Experience
Captain D's August 2008 - Present
Silver City December 2002 - December 2008
Gold n Silver Vault 2005 - 2008
Convergys December 2000 - December 2002
Skills
Computer Building, Wireless Networking, Technical Support, Technical Analysis, Management, Coping, Program Implementation, Contract Negotiation, Project Management, Food Service
Education
University of Houston-Downtown 2000 — 2005
CIS, Information Technology
Captain D's August 2008 - Present
Silver City December 2002 - December 2008
Gold n Silver Vault 2005 - 2008
Convergys December 2000 - December 2002
Skills
Computer Building, Wireless Networking, Technical Support, Technical Analysis, Management, Coping, Program Implementation, Contract Negotiation, Project Management, Food Service
Education
University of Houston-Downtown 2000 — 2005
CIS, Information Technology
Ellen Doughten's Convergys Experience June 2000 - April 2006
Job Software and Data Developer
Industry Computer Software
Experience
CourthouseDirect.com, Inc. January 2014 - Present
The Reynolds and Reynolds Company August 2011 - August 2013
Convergys June 2000 - April 2006
Skills
COBOL, Pick BASIC, IBM UniVerse, Basics of Unix, C++, Java, UML Tools, RDBMS, RightNow, Microsoft Office, Visual Studio, Software Development, HTML, CSS, T-SQL, SQL, Software Documentation, Programming
Education
University of Houston-Downtown 2008 — 2011
Bachelors, Computer Science
Lonestar College 2006 — 2008
Field of Study, Computer Science
CourthouseDirect.com, Inc. January 2014 - Present
The Reynolds and Reynolds Company August 2011 - August 2013
Convergys June 2000 - April 2006
Skills
COBOL, Pick BASIC, IBM UniVerse, Basics of Unix, C++, Java, UML Tools, RDBMS, RightNow, Microsoft Office, Visual Studio, Software Development, HTML, CSS, T-SQL, SQL, Software Documentation, Programming
Education
University of Houston-Downtown 2008 — 2011
Bachelors, Computer Science
Lonestar College 2006 — 2008
Field of Study, Computer Science
Naveen Chandupatla's Convergys Experience May 2010 - April 2011
Job Software Development Staff Engineer at DELL SecureWorks
Industry Computer & Network Security
Experience
SecureWorks December 2012 - Present
BCBSKS August 2012 - December 2012
Chubb Group of Insurance Companies April 2011 - July 2012
Convergys May 2010 - April 2011
ADP February 2010 - May 2010
Center for Business and Information Technologies January 2009 - December 2009
Skills
Java, JavaScript, XML, SQL, Eclipse, Microsoft SQL Server, Java Enterprise Edition, JSP, Web Services, Spring, Hibernate, AJAX, MySQL, Visual Studio, Software Development, C, Oracle
Education
University of Louisiana at Lafayette 2007 — 2009
Master's degree, Computer Science
JNT University 2003 — 2007
Bachelor's degree, Information Technology
SecureWorks December 2012 - Present
BCBSKS August 2012 - December 2012
Chubb Group of Insurance Companies April 2011 - July 2012
Convergys May 2010 - April 2011
ADP February 2010 - May 2010
Center for Business and Information Technologies January 2009 - December 2009
Skills
Java, JavaScript, XML, SQL, Eclipse, Microsoft SQL Server, Java Enterprise Edition, JSP, Web Services, Spring, Hibernate, AJAX, MySQL, Visual Studio, Software Development, C, Oracle
Education
University of Louisiana at Lafayette 2007 — 2009
Master's degree, Computer Science
JNT University 2003 — 2007
Bachelor's degree, Information Technology
Matt Palackdharry's Convergys Experience May 2011 - September 2011
Job Business Development at Vinimaya
Industry Utilities
Experience
Vinimaya July 2015 - Present
Nationwide Energy Partners May 2013 - June 2015
CDC News May 2012 - May 2013
Convergys May 2011 - September 2011
Skills
Sales Operations, Economics, Business Strategy, Selling, Strategic Planning, Social Media Marketing, Leadership, New Business Development, Strategy, Management, Marketing, Competitive Analysis, Market Analysis, Sales, CRM, Start-ups, Product Development, Lead Generation, Entrepreneurship, Negotiation, Sales Management, Business Development, Account Management, Training, Sales Process, Contract Negotiation, Direct Sales, Cold Calling, Marketing Strategy, Market Research, Salesforce.com, B2B, Time Management
Education
University of Illinois at Chicago 2008 — 2012
BS, Economics
University of Illinois at Chicago 2008 — 2012
Bachelor of Arts, Economics
Vinimaya July 2015 - Present
Nationwide Energy Partners May 2013 - June 2015
CDC News May 2012 - May 2013
Convergys May 2011 - September 2011
Skills
Sales Operations, Economics, Business Strategy, Selling, Strategic Planning, Social Media Marketing, Leadership, New Business Development, Strategy, Management, Marketing, Competitive Analysis, Market Analysis, Sales, CRM, Start-ups, Product Development, Lead Generation, Entrepreneurship, Negotiation, Sales Management, Business Development, Account Management, Training, Sales Process, Contract Negotiation, Direct Sales, Cold Calling, Marketing Strategy, Market Research, Salesforce.com, B2B, Time Management
Education
University of Illinois at Chicago 2008 — 2012
BS, Economics
University of Illinois at Chicago 2008 — 2012
Bachelor of Arts, Economics
Meril Slaughter's Convergys Experience June 1997 - January 2000
Job Database Administrator at FIDELITONE
Industry Information Technology and Services
Experience
FIDELITONE October 2014 - Present
Programmers Investment Corp January 2000 - October 2014
Convergys June 1997 - January 2000
Leaf Inc. May 1990 - June 1997
Management Data Communications July 1985 - May 1990
United States Marine Corps May 1981 - July 1985
Skills
Microsoft SQL Server, .NET, XML, Databases, VB.NET, C#, Systems Analysis, Data Warehousing, Visual Basic, Data Modeling, Visual Studio, Process Improvement, SQL, Visio, Requirements Gathering, Business Intelligence
Education
University of Illinois at Urbana-Champaign 1977 — 1981
Bachelor of Science (B.S.), Aeronautical and Astronautical Engineering
FIDELITONE October 2014 - Present
Programmers Investment Corp January 2000 - October 2014
Convergys June 1997 - January 2000
Leaf Inc. May 1990 - June 1997
Management Data Communications July 1985 - May 1990
United States Marine Corps May 1981 - July 1985
Skills
Microsoft SQL Server, .NET, XML, Databases, VB.NET, C#, Systems Analysis, Data Warehousing, Visual Basic, Data Modeling, Visual Studio, Process Improvement, SQL, Visio, Requirements Gathering, Business Intelligence
Education
University of Illinois at Urbana-Champaign 1977 — 1981
Bachelor of Science (B.S.), Aeronautical and Astronautical Engineering
Arun Shridas's Convergys Experience August 2014 - Present
Job Database Administrator at Convergys
Industry Information Technology and Services
Experience
Convergys August 2014 - Present
Skills
SQL, PL/SQL, T-SQL, Oracle, Microsoft SQL Server, Database Administration, Powershell, Query Optimization, SQL Tuning, Unix, Windows Server, Linux, Solaris, Disaster Recovery, MySQL, SDLC, XML, PHP, HTML, Shell Scripting, Python, Database Architecture, Microstrategy, Microsoft Excel, JavaScript, Technical Support
Education
University of Kentucky
Bachelor's degree, Mathematics
Convergys August 2014 - Present
Skills
SQL, PL/SQL, T-SQL, Oracle, Microsoft SQL Server, Database Administration, Powershell, Query Optimization, SQL Tuning, Unix, Windows Server, Linux, Solaris, Disaster Recovery, MySQL, SDLC, XML, PHP, HTML, Shell Scripting, Python, Database Architecture, Microstrategy, Microsoft Excel, JavaScript, Technical Support
Education
University of Kentucky
Bachelor's degree, Mathematics
Liju Mathen's Convergys Experience March 2004 - October 2004
Job Compliance Analyst at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase November 2013 - Present
JPMorgan Chase & Co. June 2013 - October 2013
ICICI Bank November 2010 - August 2012
ICICI Prudential Life Insurance Company Limited November 2004 - October 2010
Convergys March 2004 - October 2004
Skills
Fraud Detection, Branch Operation, Operations Management, AML, KYC, Analysis, MIS, Financial Analysis, Underwriting, Risk Reporting, Risk Management, Risk Assessment, Training, Vendor Management, Financial Risk, @Risk, Team Management
Education
KSRCAS 2002 — 2004
Master of Business Administration (M.B.A.), Finance
JPMorgan Chase November 2013 - Present
JPMorgan Chase & Co. June 2013 - October 2013
ICICI Bank November 2010 - August 2012
ICICI Prudential Life Insurance Company Limited November 2004 - October 2010
Convergys March 2004 - October 2004
Skills
Fraud Detection, Branch Operation, Operations Management, AML, KYC, Analysis, MIS, Financial Analysis, Underwriting, Risk Reporting, Risk Management, Risk Assessment, Training, Vendor Management, Financial Risk, @Risk, Team Management
Education
KSRCAS 2002 — 2004
Master of Business Administration (M.B.A.), Finance
America Medious's Convergys Experience October 2012 - July 2015
Job Technical Support Professional at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Convergys October 2012 - July 2015
Afni October 2011 - May 2012
Dollar General August 2011 - October 2011
Skills
Technical Support, Customer Service, Customer Experience, Call Centers, Customer Satisfaction, Troubleshooting
Education
University of Kentucky 2010 — 2011
Elementary Education and Teaching
Convergys October 2012 - July 2015
Afni October 2011 - May 2012
Dollar General August 2011 - October 2011
Skills
Technical Support, Customer Service, Customer Experience, Call Centers, Customer Satisfaction, Troubleshooting
Education
University of Kentucky 2010 — 2011
Elementary Education and Teaching
Adrian Cantu's Convergys Experience January 2001 - January 2003
Job Senior Software Engineer at Avanade
Industry Computer Software
Experience
Avanade June 2010 - Present
University of Houston-Downtown May 2007 - December 2009
Northrop Grumman Corporation June 2008 - August 2008
Circuit City January 2003 - January 2006
Convergys January 2001 - January 2003
Skills
Microsoft SQL Server, Software Development, SQL, C#, XML, .NET, ASP.NET, TFS, SDLC, Databases, ASP.NET WebForms, Visual Studio Team..., IIS, C++, MSBuild, Win32 API, ASP.NET MVC, T-SQL, Requirements Analysis, C, Software Deployment, MSI Packaging, NAnt, Git, HTML5, JavaScript, Windows Server, Windows Services, Web Services, CSS, jQuery, PHP, PhpMyAdmin, Apache, SQL Server Management..., Software Engineering, Web Development, Visual Studio, Web Applications
Education
University of Houston-Downtown 2006 — 2009
Bachelor of Science (B.Sc.), Computer Science
Avanade June 2010 - Present
University of Houston-Downtown May 2007 - December 2009
Northrop Grumman Corporation June 2008 - August 2008
Circuit City January 2003 - January 2006
Convergys January 2001 - January 2003
Skills
Microsoft SQL Server, Software Development, SQL, C#, XML, .NET, ASP.NET, TFS, SDLC, Databases, ASP.NET WebForms, Visual Studio Team..., IIS, C++, MSBuild, Win32 API, ASP.NET MVC, T-SQL, Requirements Analysis, C, Software Deployment, MSI Packaging, NAnt, Git, HTML5, JavaScript, Windows Server, Windows Services, Web Services, CSS, jQuery, PHP, PhpMyAdmin, Apache, SQL Server Management..., Software Engineering, Web Development, Visual Studio, Web Applications
Education
University of Houston-Downtown 2006 — 2009
Bachelor of Science (B.Sc.), Computer Science
CommVault
Convergys Corporation
CommVault Systems
Convergys Inc.
CommVault Systems Inc
Covergys
CVLT