InterCall Company
Industry: Company
DescriptionInterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Parent organization: West Corporation Headquarters: Chicago, Illinois, United States Founded: 1991 Number of employees: 4,000 Key person: Scott Etzler (President) Subsidiaries: ECI Conference Call Services,
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InterCall Employees
InterCall July 2009 - Present
West Georgia Health System November 2007 - November 2009
West Point Home March 2005 - October 2007
U.S. Army Reserve February 1997 - February 2005
Skills
Telecommunications, Direct Sales, Salesforce.com, Account Management, Sales Process, Sales, Cold Calling, Sales Operations, Selling, Microsoft Office, Microsoft Excel, Military, Security, Physical Security, Customer Service, Time Management, Retail, Finance, Teamwork, Insurance, Microsoft Word, Leadership, PowerPoint, Financial Analysis, Research
Education
Columbus State University 2015 — 2016
Master of Business Administration (MBA), Accounting
Columbus State University 2012 — 2014
Bachelor of Business Administration (BBA), Finance, General
Southern Union State Community College 2009 — 2012
Associate of Science (AS), General
4f Tech LLC September 2014 - Present
Dev Bootcamp May 2014 - July 2014
Objective Paradigm February 2013 - April 2014
InterCall March 2012 - February 2013
Ideal Industries June 2011 - March 2012
Foresight Culture and Business Consulting Ltd. & Firefly Coffeehouse August 2010 - April 2011
DePaul University Ministry September 2009 - June 2010
Refugee Advice and Support Center January 2008 - April 2008
Skills
Elementary Mandarin, Persuasive Communication, Product Development, Marketing, Negotiation, Customer Service, Microsoft Office, Elementary Education, Social Media, Teamwork, Sales, Team Leadership, Public Speaking, Recruiting, Account Management, Leadership, Time Management, Ruby, Ruby on Rails, Conversational Marketing, AED, CPR Certified, HTML, CSS, JavaScript, Project Planning, Training, Cpr Certified, Technical Recruiting, Mobile Phone Apps, Coding Languages
Education
Dev Bootcamp 2014 — 2014
Full-Stack Web Development
Code School 2013 — 2013
(No Degree), Ruby on Rails
DePaul University 2006 — 2010
BA, History and Chinese-Mandarin
Sycamore High School 2002 — 2006
Arthritis Foundation May 2011 - Present
Vail Valley Foundation July 2010 - April 2011
Purdue University July 2008 - July 2010
InterCall 2004 - 2007
Skills
Sales, B2B, Direct Sales, Educational Fundraising, Fundraising, Direct Mail Campaigns, Direct Mail Fundraising, Event Management, Customer Service, Salesforce.com, Lead Generation, Annual Giving, Stewardship, Public Speaking, Training
Education
DePauw University 2000 — 2004
Bachelor of Arts (BA), Communication, General
InterCall September 2015 - Present
InterCall February 2014 - September 2015
InterCall January 2013 - February 2014
Questcor/PKGING.com April 2012 - January 2013
Questcor/PKGING.com June 2011 - April 2012
Drake University August 2009 - May 2011
Skills
Microsoft Office, Photoshop, Customer Service, Access, PowerPoint, Microsoft Excel, Marketing, Facebook, Microsoft Word, Social Media, Event Planning, Advertising, Blogging, Management, Leadership, Email Marketing, SaaS, Collaboration Solutions
Education
Drake University 2007 — 2011
Bachelor of Science (B.S.), Marketing and Insurance
Acano October 2015 - Present
Haivision November 2014 - October 2015
KBZ Communications Inc. November 2012 - November 2014
Cisco Systems August 2011 - November 2012
Cisco Systems (Cisco bought TANDBERG in 2009) June 2009 - August 2011
TANDBERG June 2006 - August 2009
CIMCO Communications January 2003 - June 2006
Video Guidance October 2002 - December 2003
TANDBERG June 2001 - October 2002
InterCall June 1996 - June 2001
Skills
Collaboration Solutions, Cisco Technologies, Telepresence, Tandberg, Strategy, Unified Communications, Strategic Partnerships, Channel, Video Conferencing
Education
Eastern Illinois University 1983 — 1985
Bachelor of Arts (B.A.), Psychology
Barrington High School
InterCall June 2012 - Present
ACC January 2009 - May 2013
Colorado State Parks January 2012 - July 2012
Colorado State Parks January 2011 - July 2011
Vine Laboratories July 2010 - January 2011
Colorado State Parks December 2009 - June 2010
Promise Keepers February 1996 - November 2009
Skills
Accounts Receivable, Inventory Management, General Accounting, Non-profits, Auditing, Shipping, Excel, Microsoft Office, Budgeting, Word, Outlook, Purchasing, Invoicing, Salesforce.com, Workflow, MetraCare
Education
Arapahoe Community College 2009 — 2013
Associates, Accounting, 3.57
Colorado Christian University 1985 — 1987
BA, Education
Southern Calif College Costa Mesa 1983 — 1985
NO Degree
Vanguard University of Southern California 1983 — 1985
None, General
Ecola Hall 1982 — 1983
None, Biblical studies
Rocky Mountain College 1979 — 1980
none, none
Rapid City Central 1977 — 1979
General, General, 3.2
Allstate Insurance 2006 - Present
Careerbuilder.com 2002 - 2006
InterCall 1998 - 2002
Columbian Advertising 1996 - 1998
National Safety Council 1993 - 1995
Skills
SEO, Social Networking, Program Management, Strategic Planning, Online Advertising, Integrated Marketing, Digital Marketing, Social Web, Strategic Agility, Email Marketing, Lead Generation, Strategy, Web Analytics, Marketing Strategy, SEM, Direct Marketing, Interactive Marketing, Multi-channel Marketing, Management, Product Management, Online Marketing, Marketing, B2B, Advertising, Leadership, Mobile Devices, Web Marketing
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1989 — 1991
MBA
University of Michigan 1982 — 1986
BA
MedApproved January 2014 - Present
Philips Lifeline June 2013 - December 2013
InterCall July 2012 - May 2013
CareFusion April 2011 - March 2012
Teleflex January 2010 - November 2010
Apple Medical April 2007 - January 2010
Sanofi-Aventis 2005 - 2007
Forest Laboratories 2002 - 2004
Tom James 2000 - 2002
Skills
Sales, Marketing, Medical Devices, Product Launch, Account Management, Selling Skills, Sales Management, Sales Operations, Salesforce.com, New Business Development, Sales Process, Sales Presentations, Territory Management, Product Marketing, Direct Sales, Cold Calling, Sales Force Development, Key Account Management, Business Development, Surgeons, Training, Urology, Neurology, Selling, Capital Equipment, Market Development, Competitive Analysis, Lead Generation, Solution Selling, Cross-functional Team..., OB/GYN, Negotiation, Strategic Partnerships, Hospitals, B2B
Education
Michigan State University 1997 — 2000
BA, Advertising, Advertisiting & Marketing
Delta College 1996 — 1997
AA, English
Birch Run High School 1992 — 1996
High School degree, General Studies
InterCall September 2015 - Present
Arkadin Collaboration Services September 2014 - September 2015
Premiere Global Services July 2000 - September 2014
Skills
Solution Selling, Unified Communications, SaaS, Salesforce.com, Managed Services, Direct Sales, Sales Process, Account Management, Cloud Computing, B2B, Enterprise Software, Lead Generation, Selling, Telecommunications, CRM, Cold Calling, Business Development, Software Industry, Sales Operations, Management, Product Management, Sales, Customer Service, Negotiation, Webinars, Strategic Partnerships, New Business Development, Email Marketing, Wireless, Video Conferencing, Contract Negotiation, Go-to-market Strategy, Sales Presentations, Data Center, Marketing, Professional Services
Education
DePaul University 1994 — 1998
Bachelor of Liberal Arts & Sciences, Political Science & International Studies
Wazood March 2014 - Present
Herbalife March 2013 - Present
Morgan Stanley July 2015 - August 2015
InterCall July 2014 - August 2014
Morgan Stanley June 2012 - August 2012
Skills
Communication Skills, Creative Writing, Team Leadership, Baseball, Cold Calling, Project Planning, Customer Satisfaction, Business Development, Team Building, Communication, Advertising, Management, Marketing Strategy, Social Media Marketing, Strategic Planning, Sales, Public Speaking, Microsoft Office, Customer Service, Facebook
Education
Cornell University 2015 — 2017
Bachelor’s Degree, Labor and Industrial Relations
Orange Coast College 2012 — 2015
Associate’s Degree, Business, 3.96 GPA
Chaminade High School 2009 — 2012
High School, 4.07
Global Relay May 2015 - Present
GCI Conferencing, Inc. November 2013 - July 2015
PGi August 2013 - November 2013
InterCall August 2012 - August 2013
ASPE, Inc. August 2011 - May 2012
OptimalResume.com July 2008 - September 2010
BrightDoor Systems, Inc. 2006 - 2007
FeatureTel 2004 - 2006
Quintiles, Inc 2002 - 2004
Skills
National Account..., Client Relationship..., Project Coordination, Leadership, Troubleshooting, Account Management, SharePoint, Project Management, Business Development, Team Leadership, Process Improvement, Business Analysis, New Business Development, Sales, Business Intelligence, Cold Calling Experience, Training, CRM, Customer Service, Sales Operations, Social Networking, Management, Enterprise Software, Telecommunications, Marketing, Start-ups
Education
University of North Carolina at Chapel Hill 2006 — 2008
B.A, Communications
DePaul University 1993 — 1997
Communications
InterCall April 2013 - Present
Level 3 Communications October 1999 - April 2013
Global Crossing Communications May 1997 - October 1999
ConferTech, Intl December 1993 - March 1997
Continental Airlines May 1989 - June 1993
Skills
Telecommunications, Software Development..., Product Management, Product Development, Business Requirements, Video Conferencing, Waterfall, Unified Communications, Management, Technology Management, Carriers, Networking, Account Management, Vendor Management, Sales, MPLS, Project Management, T1, Analysis, Managed Services, VoIP, Wireless, Co-location, Solution Selling, SIP Trunking, Salesforce.com
Education
University of Missouri-Columbia 2005 — 2007
M.S., Nuclear Engineering
Metropolitan State University of Denver 1993 — 1997
B.S., Physics
Colorado Mesa University 1985 — 1988
none, General Educate
Des Moines Area Community College 1984 — 1985
none, General Studies
InterCall January 2014 - Present
InterCall January 2012 - January 2014
InterCall August 2009 - December 2011
InterCall September 2007 - August 2009
Intercall January 2007 - September 2007
British Telecom March 2005 - June 2006
BT Conferencing March 2001 - March 2005
Vialog March 2000 - March 2001
Net2000 Communications 1999 - 2000
Net 2000 December 1998 - July 1999
Skills
Solution Selling, Pricing, Thought Leadership, Segmentation, Sales Enablement, Customer Retention, Product Management, Business Planning, Telecommunications, Strategy, Sales Process, Leadership, Management, Negotiation, Sales, Business Strategy, New Business Development, Start-ups, Strategic Partnerships, Executive Management, B2B, Cross-functional Team..., Selling, Lead Generation, Product Marketing, Go-to-market Strategy, Salesforce.com, Enterprise Software, Direct Sales, Cloud Computing, SaaS, Channel Partners, Account Management, Sales Management, Contract Negotiation, Professional Services, Competitive Analysis, CRM, Sales Operations, Marketing Strategy, Business Development, Unified Communications, Wireless, Mobile Devices, Vendor Management, Coaching, VoIP, Sales Presentations, Managed Services, Partner Management
Education
Cornell University 1991 — 1995
BS, Agricultural Business and Management
Sprout Social, Inc. March 2015 - July 2015
InterCall June 2011 - March 2015
Performics February 2009 - May 2011
Parallel Media Services July 2001 - April 2009
PrairieWeb Internet Marketing July 2004 - February 2009
Automated Business Solutions July 1996 - July 2001
Skills
SEO, SEM, Web Analytics, Conversion Optimization, PPC, Online Marketing, E-commerce, Performance Analysis, Performance Attribution, Performance Measurement, PPC Bid Management, Digital Marketing, Agency Relationship..., B2B Marketing, B2C marketing, Online Marketing..., Retargeting, Copywriting, Agency Coordination, Online Communications, Online Reputation..., Social Media, Social Media Marketing, Social Media Advertising, Online Advertising, Digital Media, Social Marketing, Contract Negotiation, Contract Management, Employee Management, Employee Training, Hiring Employees, Marketing Communications, Marketing Strategy, Integrated Marketing, Marketing, Creative Problem Solving, SEO copywriting, Google Adwords, Email Marketing, Google Analytics, Analytics, Salesforce.com, Lead Generation, Advertising
Education
Columbia College 1997 — 2000
Master of Business Administration (M.B.A.), Business Administration and Management
William Woods University 1991 — 1995
Bachelor of Science (B.S.), English Communications
InterCall June 2015 - Present
Columbia University Football August 2011 - November 2014
Printed Canvas LLC June 2014 - July 2014
Columbia Business School June 2013 - July 2013
Dodge Fitness Center, Columbia University July 2012 - August 2012
Converting Technology Inc. May 2012 - June 2012
LaGrange Country Club May 2007 - June 2012
Skills
PowerPoint, Teamwork, Facebook, Microsoft Excel, Microsoft Word, Social Media, Fundraising, Editing, Improvisational Comedy
Education
Columbia University in the City of New York 2011 — 2015
Bachelor of Arts (B.A.), Sociology
Lyons Township High School 2007 — 2011
Honor Roll
InterCall September 2011 - Present
Genesys Conferencing July 2006 - July 2008
ConferencePlus March 1999 - July 2006
Skills
Audio Conferencing, Unified Communications, Direct Sales, Webinars, Salesforce.com, B2B, Account Management, WebEx, Webcasting, Adobe Connect, Customer Service, Live Video Streaming, Video Conferencing, Selling, SaaS, Consultative Selling, VoIP, Telecommunications, Customer Relations, Negotiation, Virtual Events, Blue Jeans Video..., Learning Management..., Solution Selling, Managed Services, Sales, Sales Process, Customer Retention, Sales Operations, Strategic Partnerships, Sales Presentations
Education
College of DuPage 1996 — 1998
General Business Classes
General Motors April 2014 - Present
Cox Communications November 2012 - March 2014
Clarity Custom Reporting December 2008 - March 2013
A&I Solutions September 2006 - November 2008
InterCall February 2005 - May 2006
UPS Supply Chain Solutions March 2004 - February 2005
Knology February 2003 - March 2004
EDS June 1997 - April 2003
Skills
Clarity, ERP, PL/SQL, Oracle, SQL, Business Intelligence, Unix, Crystal Reports, SDLC, Microsoft SQL Server, Toad, Software Project..., Data Warehousing, Integration, ETL, Requirements Analysis, Software Development, XML, Business Analysis, Databases, Performance Tuning, Software Documentation, Data Migration, Systems Analysis, Telecommunications, Shell Scripting, Business Requirements, Stored Procedures, Requirements Gathering, Visual Basic, Database Design, T-SQL, Business Objects, Weblogic, MS Project, Solution Architecture, Visio, Enterprise Architecture, Agile Methodologies, Unix Shell Scripting, CRM, SOA, Agile Project Management, Erwin, Business Process, Quality Assurance, SharePoint
Education
University of Florida 1995 — 1997
MS, Computer Science
Drexel University 1992 — 1995
BS, Computer Science
InterCall February 2012 - Present
MeetingOne 2007 - February 2012
Porter House Realty April 2007 - January 2011
Beverage Distributors 2002 - 2007
Skills
Account Management, Sales Management, Salesforce.com, SaaS, Solutions Consultant, Cloud Computing, Web, Audio, Video..., Unified Communications, Global Channel..., Direct Sales, Sales Process, Solution Selling, Selling, Sales, Marketing, Channel Partners, CRM, Management
Education
Colorado State University 1995 — 1999
BS, Business Administration
Cisco May 2014 - Present
InterCall January 2011 - Present
West IP Communications/InterCall January 2007 - April 2014
InterCall June 2008 - January 2011
Chase Home Finance 2003 - 2008
Refinery29, Inc. January 2001 - January 2003
Education
Drexel University 1996 — 2000
Mendham Hight School 1992 — 1996
Avaya October 2014 - May 2015
Avaya July 2013 - September 2014
InterCall November 2007 - July 2013
InterCall November 2006 - November 2007
InterCall October 2004 - November 2006
InterCall January 2004 - October 2004
Chicago Fire Soccer May 2003 - October 2003
Skills
Polycom Video..., Cisco Telepresence, LifeSize Video..., Telepresence, Unified Communications, Global Deployment, H.323, AV Integration, Desktop Video, TPX, RMX, Sales, Audio Conferencing, Solution Selling, Salesforce.com, Account Management, Selling, Tandberg, Leadership, SaaS, Webinars, Video Conferencing, Direct Sales, WebEx, Sales Process, Managed Services, Cold Calling, Management, Strategy, Product Management, Lead Generation, Sales Management, Channel Partners, Professional Services, Strategic Partnerships, Sales Presentations, Business Development, Government Procurement, Medical Technology, Educational Technology, Distance Learning, Virtual Teams, Partner Management, Customer Retention, Building Relationships, VoIP, Training, Sales Operations, Enterprise Software, CRM
Education
Eastern Illinois University 1999 — 2003
Bachelor of Science (B.S.), Consumer Economics
Bishop McNamara 1996 — 1999
InterCall March 2006 - Present
Raindance Communications December 2003 - March 2006
Raindance Communications October 2001 - December 2003
Inflow June 1999 - July 2001
Link-VTC June 1996 - November 1998
Skills
Webinars, Video Conferencing, Audio Conferencing, Salesforce.com, Unified Communications, Lead Generation, SaaS, Solution Selling, Strategic Partnerships, Telecommunications, Product Marketing, Account Management, Product Management, Managed Services, Copywriting, Direct Sales, WebEx, Demand Generation, B2B Marketing, B2B
Education
DePauw University 1992 — 1996
BA, Communications
InterCall September 2013 - Present
InterCall October 2009 - September 2013
InterCall October 2008 - October 2009
InterCall October 2006 - October 2008
InterCall 2005 - 2006
Skills
Video Conferencing, Audio Conferencing, Telecommunications, Live Meeting, Tandberg, Salesforce.com, Account Management, Customer Relations, Teleconferencing, Audio, SIP, Video, IP, Managed Services, Cisco, Telepresence, Polycom Video..., Troubleshooting, Sound, Event Management, Fixed Asset Depreciation, Inventory Analysis, Inventory Accuracy, Live Video Streaming, VoIP, H.323, H.320, Telephony, Microsoft Office, WebEx, Avaya, AV, Webinars, Call Centers, Avaya Technologies
Education
DeVry University-Georgia 2005 — 2012
Bachelor's degree - Technical Management, Networking and Communications Management, Senior
Southern Union State Community College 1994 — 1995
Computer Science
OMEGA Responders 2013 - 2014
Verizon Wireless 2012 - 2013
Akaula Technical Services January 2003 - 2013
Lowes Home Improvement January 2011 - January 2012
InterCall 2012 - 2012
Coors Distributing Company January 2010 - January 2011
Denny Transportation January 2009 - January 2010
Papa John’s Pizza /Delivery Driver January 2005 - January 2009
The Legal Service Center January 2000 - January 2005
Skills
Troubleshooting, Technical Support, Software Installation, Networking, Management, Customer Service, Outlook, Customer Satisfaction, Microsoft Office, Team Building, Team Leadership, Microsoft Excel, Process Improvement, Leadership, Account Management, Microsoft Word, PowerPoint
Education
Colorado State University 2012 — 2015
Bachelors of Science, Information Technology and Business Management
Lincoln College of Technology 2007 — 2009
Associates of Occupational Studies Degree, Automotive Technology; Business Management
Silicon Valley Bank (SIVB) September 2011 - Present
Moran Manor Winery 2003 - Present
Fifth Third Bank November 2007 - April 2008
InterCall July 2006 - August 2007
D.A. Davidson & Co. January 2005 - March 2005
First Republic Bank May 2004 - August 2004
Skills
Credit, Financial Analysis, Customer Relations, Underwriting, Private Equity, Marketing
Education
Denison University 2002 — 2006
Bachelor of Arts, Economics
Macquarie University 2005 — 2005
NA, Economics
InterCall March 2015 - Present
Guerrero Howe Custom Media September 2013 - October 2014
Starcom MediaVest Group June 2013 - August 2013
Imagination Publishing January 2013 - April 2013
Distant Village Packaging February 2012 - January 2013
Singer Safety Company September 2010 - December 2011
Avenir Publishing December 2008 - August 2010
Echo Global Logistics May 2007 - November 2007
Schofield Media October 2004 - May 2007
CareerBuilder.com February 2004 - October 2004
Skills
Email Marketing, Account Management, SEM, Marketing, Lead Generation, Microsoft Office, B2B, Cold Calling, PPC, Marketing Communications, Epicor Software, CRM software, Customer Service, Print Marketing, Sales Presentations, Website Development, Shipping/receiving, Advertising Sales, Sales Management, Adobe Dreamweaver CS6, Google Adwords, Salesforce.com
Education
DePaul University 2012 — 2012
Website Design for Marketers Certificate, Web Page, Digital/Multimedia and Information Resources Design
Saint Louis University 1996 — 2001
B.A. in Communications with Minor in Marketing, Marketing / Communications / Advertising
Kirwood High School 1992 — 1996
Diploma, General
Sanofi January 2014 - Present
sanofi-aventis July 2012 - Present
InterCall January 2011 - June 2012
US Bank June 2008 - January 2011
PrimePay 2007 - 2008
Allen Tire Company 2000 - 2005
Skills
WebEx, Account Management, Sales Management, Cold Calling, Sales, Salesforce.com, SaaS, Solution Selling, Sales Process, Direct Sales, B2B, CRM, Business Development, Team Building, Selling Skills, Cloud Computing, Team Leadership, Unified Communications, Sales Presentations, Customer Retention, Key Account Management, New Business Development
Education
Concordia University Irvine 2006 — 2007
B.A., Business Management
Westmont College 2003 — 2003
Canyon High School
InterCall July 2007 - Present
Career Education Corporation September 2006 - July 2007
Triton College January 2005 - September 2006
Aquarius Institute October 2003 - December 2004
Elgin Community College October 2002 - December 2002
Reuter’s Professional Services December 2001 - March 2002
Skills
Captivate, Dreamweaver, Web Design, Web Development, Software Training, Editing, Adobe Connect, Adobe Acrobat, Microsoft Office, Cisco WebEx products, Live Meeting, WebCT, Blackboard, HTML + CSS, SnagIt, ADDIE, Information Mapping
Education
Northern Illinois University 2000 — 2001
Master of Science (M.S.), Instructional Technology
Eastern Illinois University 1996 — 2000
Bachelor of Science, Consumer Affairs, Business Administration
InterCall July 2008 - Present
Surewest Communications2004 to 2008 October 2004 - April 2008
Warwick Valley Telephone Company January 2001 - January 2004
Ameritech/SBC January 1984 - January 2000
Continental Bank January 1980 - January 1984
Murphy Hauser O'Connor and Quinn January 1976 - January 1980
Skills
Financial Reporting, Team Building, Accounting, Budgeting, Forecasting, Mergers, Financial Analysis, Acquisition Integration, Due Diligence, Internal Controls, SOX, Strategic Planning, Investor Relations, Compliance, Business Strategy, Change Management, International Business, Corporate Governance, Auditing, Sarbanes-Oxley Act, Strategic Financial..., Management, Mergers & Acquisitions, Budgets, Business Planning, Strategy, Internal Audit, Revenue Recognition, Cash Management, SEC filings, Executive Management, Sarbanes-Oxley, Managerial Finance, Telecommunications, Financial Planning, Leadership, Finance, Analysis, Process Improvement, SEC Filings
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1974 — 1976
MBA, Accounting/Finance
Creighton University 1969 — 1971
MAIR, International Relations
University of St. Thomas 1965 — 1969
B.A., Political Science
InterCall July 2009 - Present
Dealership April 1993 - April 2009
Skills
Accounting, Account Reconciliation, Financial Reporting, Accounts Payable, Accounts Receivable, Invoicing, General Ledger, Variance Analysis, Accruals, Financial Analysis, Sarbanes-Oxley Act, Payroll, Telecommunications, Forecasting, Financial Accounting, Microsoft Excel, Bank Reconciliation, Salesforce.com, Customer Service, Billing Systems, Fixed Assets, Depreciation, Fixed Asset Management, Fixed Asset Depreciation, Financial Projection, Financial Forecasting, Project Accounting
Education
Colorado Technical University-Online 2010 — 2013
Bachelor of Applied Science (BASc), Accounting
University of Phoenix 2006 — 2008
Accounting
Whip Mix Corporation November 2014 - Present
InterCall April 2013 - November 2014
CDW April 2012 - April 2013
Elmhurst Dental Laboratories December 2010 - April 2012
Elmhurst Dental Lab January 1998 - April 2012
Iltis & Associates January 2002 - June 2002
Skills
Advertising, Online Marketing, Sales Management, Research, Cold Calling, Account Management, Sales, Direct Sales, Customer Service, IT Solutions, Customer Satisfaction, Sales Operations, Sales Process, Dental Restoration, Dental Sales, Dental Marketing, Dental Technology, Marketing, Solution Selling, Management, Salesforce.com, Market Research
Education
Columbia College 2001 — 2003
Bachelor of Arts and Sciences Degree, Marketing/Communications
Columbia College Chicago 1999 — 2003
Bachelor of Arts (BA), Marketing Communications
DePaul University September 2015 - Present
Lincoln Park Chamber of Commerce January 2006 - Present
DePaul University May 2008 - September 2015
DePaul University August 2001 - May 2008
InterCall August 2000 - February 2001
Global Employment Solutions (formerly Excell Personell) July 1997 - August 2000
Skills
Community Outreach, Program Management, Career Development, Resume Writing, Event Planning, Public Speaking, Non-profits, Program Development, Higher Education, Strategic Planning, Connecting People, Leadership, Nonprofits, Volunteer Management, Student Affairs, Management, Leadership Development, Grant Writing, Fundraising, Recruiting, Community Development, Interviews, Training, Research, Government, Workshop Facilitation, Qualitative Research, Public Relations, Political Campaigns, Social Media, Sales, Career Counseling, Event Management, Mentoring, Social Networking, Time Management
Education
DePaul University 2002 — 2007
Master of Science, Public Service Management
University of Dayton 1993 — 1997
Bachelors of Arts, Public Relations and Marketing
ProKarma August 2015 - Present
CenturyLink August 2013 - August 2015
InterCall July 2012 - August 2013
CenturyLink, Inc. (formerly Qwest Communications) 2007 - August 2012
CenturyLink 1999 - 2007
Lockheed Martin 1985 - 1999
Skills
Software Development, Project Management, Program Management, Agile Methodologies, Agile Project Management, PMI, Scrum, Vendor Management, Process Improvement, SDLC, Software Project..., Testing, PMP, PMO, Telecommunications, Java Enterprise Edition, Unix, Product Management, Management, Requirements Analysis, Integration, Business Analysis, Cloud Computing
Education
Scrum Alliance
Certified Scrummaster
Project Management Institute - PMI ACP
Project Management Institute - PMI
Colorado School of Mines 1981 — 1985
BS, Mechanical Engineering
Intercall July 2009 - Present
InterCall March 2008 - July 2009
Idearc Media January 2006 - March 2008
Detroit Tigers April 2004 - October 2004
Skills
Advertising, Promotions, B2B, Cold Calling, Account Management, Online Marketing, Event Management, Customer Service, New Business Development, Consultative Selling, Outlook, Fundraising, Salesforce.com, Public Relations, PowerPoint, Word, Microsoft Office, Excel, Advertising Sales, Marketing Communications, Solution Selling, Telecommunications, Problem Solving, Sales Presentations, Unified Communications, Conferences, Sales, Contract Negotiation, Video Conferencing, Selling, Program Management, Sales Process, Enterprise Software, SaaS, Sales Operations, Coaching, CRM, Time Management, Leadership, Direct Sales, Management, Sales Management, Microsoft Excel, Webinars, Lead Generation, Managed Services, Audio Conferencing, Professional Services, WebEx, Strategic Partnerships
Education
Eastern Michigan University 2001 — 2005
Bachelors, Public Relations and Business
InterCall July 2006 - Present
InterCall July 2006 - Present
Relay for Life 2009 - 2010
T-Mobile November 2004 - April 2005
Rogers Bar-B-Que March 1999 - October 2004
Skills
Data Entry, Microsoft Office, Coordination, Training &..., Webinars, Planning, Supervisory Skills, Spreadsheets, Online Communications, Classroom Training, Problem Solving, Project Implementation, Time Management, Online Training, Classroom, Team Building, Training, Team Leadership, Issue Resolution, Strategic Thinking, Team-oriented, Administrative Work, Call Centers, Leadership, Project Planning, Employee Training, Customer Retention, Customer Satisfaction, Unified Communications, Customer Experience, Salesforce.com, Telecommunications, E-Learning, Direct Sales, Sales Process, Sales Presentations, Cold Calling, Account Management, Networking, Managed Services, CRM, VoIP, Strategic Partnerships, Vendor Management
Education
Western Governors University 2014 — 2015
Masters Business Administration, Management and Strategy
Colorado Technical University 2010 — 2012
Bachelors, Business Administration, 3.8
Colorado Technical University 2009 — 2010
Associate of Science, General Studies, 3.89
Yelp April 2015 - Present
Deliv August 2014 - January 2015
Groupon August 2013 - August 2014
Chicago Urban League August 2013 - December 2013
7th Ward Regular Democratic Organization-Transition Team March 2013 - August 2013
InterCall September 2011 - August 2013
Intercall September 2011 - April 2012
R.Midwest Corporation April 2010 - September 2011
Forever 21 2008 - 2009
Energy Marketing Services September 2007 - November 2008
Skills
Building Relationships, Marketing Strategy, Leadership, Sales Operations, Time Management, Direct Sales, Salesforce.com, Sales Management, New Business Development, Cold Calling, Training, B2B, Account Management, Contract Negotiation, Unified Communications, Sales Presentations, SaaS, Customer Retention, Solution Selling, Managed Services, Strategic Partnerships, Competitive Analysis, Lead Generation, Inventory Management, Cloud Computing, Enterprise Software, Enthusiastic..., Negotiation, Process Improvement
Education
Columbia College Chicago 2006 — 2007
Marketing
Hyde Park Career Academy 2002 — 2006
Diploma, General
Burnside Academy
InterCall January 2014 - Present
InterCall March 2011 - Present
InterCall April 2009 - March 2011
Interface FLOR 1998 - 2009
InterfaceFlor 1996 - 2009
Hughes Aircraft Company 1986 - 1996
Skills
Telecommunications, Troubleshooting, Integration, VoIP, Project Management, Agile Methodologies, Unified Communications, Business Analysis, SQL, Team Leadership, SDLC, Vendor Management
Education
Columbus State University 1980 — 1986
B,A., Computer Information Management
Strategic Mobility Group December 2012 - Present
HiFikids.com August 2012 - April 2013
International Institute of Marketing Professionals / Marketing Events April 2012 - April 2013
Follett International March 2010 - March 2012
Follett International June 2007 - March 2010
Renaissance Mark, Providence Catholic School November 2005 - June 2007
InterCall February 2006 - September 2006
InterCall April 2003 - February 2006
Tetra Pak Inc. November 1997 - October 2002
Tetra Pak Inc. November 1995 - November 1997
Skills
Online Marketing, International Event..., Interactive Advertising, Trade Promotions, Brand Developement, Global Product Launch, New Business Development, Digital Marketing, Marketing Strategy, Market Research, Email Marketing, Public Relations, Online Training..., Product Management, Creative Strategy, Consulting, Sales Presentations, Direct Mail, Team Management, Cross-functional Team..., Copywriting, Copy Editing, People-oriented, International Marketing, International Project..., Adobe Creative Suite, Microsoft Office 2007, Strategic Planning, Relationship Marketing, Non-profit Volunteer, Project Management, Friendly Personality, Articulate Communicator, Team-oriented, Cause Marketing, Channel Partners, Strategic Partnerships, Marketing Communications, Social Media Marketing, Integrated Marketing
Education
Columbia College Chicago 1989 — 1994
BA, Marketing Communications
Cofactor (Shoplocal + PointRoll) June 2014 - Present
DiD November 2013 - June 2014
The Berndt Group May 2012 - November 2013
InterCall September 2011 - May 2012
Insight Global January 2009 - July 2011
Philadelphia Eagles 2006 - 2006
Skills
Account Management, CRM, Direct Sales, Salesforce.com, Cold Calling, Project Management, Google Analytics, CMS, Agile & Waterfall..., Full Life Cycle..., Email Marketing, Marketing, SEO, Social Media Marketing, Social Media, Sales, Lead Generation, B2B, Marketing Strategy, Vendor Management, Sales Process, Digital Marketing, Online Advertising, Customer Service, Customer Retention, Client Liaison, Resource Management, resource planning, Client Interfacing..., Telecommunications, Telecommunication..., Web Conferences, Audio Conferencing, Video Conferencing, Interviews, SaaS, SEM
Education
Duquesne University 2004 — 2008
Integrated Marketing and Communications, Minor in PR and Advertising
Unionville High School 2000 — 2004
BT Conferencing November 2013 - Present
Level3 Communications October 2011 - October 2013
InterCall August 2008 - October 2011
Premiere Global Services December 2007 - October 2008
Premiere Global Services August 2002 - October 2008
WorldCom August 1997 - August 2002
Skills
Unified Communications, Strategy, Solution Selling, CRM, Selling, Cloud Computing, Management, Cross-functional Team..., Salesforce.com, WebEx, Managed Services, Sales Operations, Video Conferencing, Telecommunications, Web Services, Collaboration, Collaboration Solutions, New Business Development, collaboration technology, web conferencing, virtual sales strategies, Sales enablement, SaaS
Education
Dominican College of Blauvelt 1986 — 1990
BA, Business Administration
Fox (Film, TV and Sports) April 2015 - Present
Fox (Film, TV & Sports) June 2014 - April 2015
InterCall August 2013 - May 2014
InterCall September 2011 - August 2013
InterCall June 2009 - September 2011
Skills
Direct Sales, Selling, Salesforce.com, Business Development, Sales, Cold Calling, Account Management, New Business Development, B2B, SaaS, Sales Presentations, Sales Process, Social Media Marketing, Lead Generation, Social Media, Marketing, Solution Selling, Email Marketing, Product Marketing, Webinars, Customer Service, WebEx, Building Relationships, VoIP, Sales Operations, Customer Retention, Cloud Computing, Call Centers, Direct Marketing, Management, Soccer, Advertising Sales, Contract Negotiation, Customer Satisfaction, Marketing Strategy, Networking, Strategic Partnerships, Pricing and Planning, Pace Software, Customer Support, Commerical Transactions, Traffic Management, Television Programming, Broadcast Television, CRM, Telecommunications, Sales Management, Leadership, Microsoft Office, Unified Communications
Education
DePaul University 2011 — 2013
Bachelor's degree, Communications and Media
Saint Xavier University 2009 — 2011
Business Administration, Business, Management, Marketing, and Related Support Services
Lyons Township High School 2005 — 2009
DocuSign September 2015 - Present
CDK Global March 2015 - September 2015
CDK Global January 2014 - March 2015
CareerBuilder.com November 2011 - December 2013
CareerBuilder.com August 2003 - October 2011
Northern Lights Holiday Decorating October 2007 - January 2011
CareerBuilder.com August 2002 - August 2003
InterCall February 2001 - August 2002
InterCall June 2000 - February 2001
Dabrico, Inc August 1999 - June 2000
Skills
Product Management, Cross-functional Team..., Product Development, Agile Methodologies, Leadership, Management, SaaS, CRM, Scrum, Mentoring, Project Management, Analysis, Program Management, Team Leadership, Product Launch, Product Marketing, Salesforce.com, Product Lifecycle..., Sales, Enterprise Software, User Experience, Integration, Agile Project Management, Product Strategy, Product Life Cycle..., Web Analytics, Start-ups, E-commerce, Mobile Devices, Strategic Partnerships, Marketing, Analytics
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2008 — 2010
MBA, Managerial Finance
Illinois State University 1996 — 1999
Bachelors of Science, International Business, Marketing & Spanish
Aflac May 2015 - Present
InterCall May 2014 - May 2015
InterCall November 2011 - May 2014
InterCall May 2010 - November 2011
InterCall August 2009 - May 2010
InterCall September 2004 - August 2009
InterCall January 2002 - September 2004
InterCall January 2001 - December 2001
InterCall November 1999 - December 2000
InterCall June 1997 - January 2000
Skills
Video Conferencing, VoIP, Unified Communications, Audio Conferencing, WebEx, Telecommunications, Account Management, Live Meeting, Management, Networking, Salesforce.com, Testing, Webinars, Business Development, Call Centers, Cisco Technologies, Cloud Computing, Integration, Leadership, Managed Services, Microsoft Exchange, Product Management, Professional Services, Project Management, Quality Assurance, SaaS, Servers, Solution Selling, System Deployment, Technical Support, Telephony, Troubleshooting, Vendor Management
Education
DeVry University 2013 — 2015
Bachelor of Science, Business Information Systems\Technical Management
Valley 1989 — 1992
InterCall June 2015 - Present
Barrington Research Associates, Inc. April 2014 - August 2014
Gingrich Productions June 2013 - September 2013
Uloop May 2012 - August 2012
Steptoe & Johnson LLP August 2010 - August 2010
Skills
Blogging, Social Networking, Spanish, Social Media, Microsoft Office, Press Releases, Public Relations, Editing, Salesforce.com, Sales, Customer Service
Education
DePaul University
Bachelor’s Degree, Advertising/Public Relations, GPA: 3.1
Cisco Systems July 2013 - Present
SKC November 2011 - July 2013
InterCall March 2006 - November 2011
InterCall March 2006 - January 2007
University of Iowa Community Credit Union 2003 - 2005
GMAC-RFC 2000 - 2003
Skills
Product Launch, Unified Communications, Video Conferencing, Strategic Planning, Webinars, Telepresence, Audio Conferencing, Solution Selling, Tandberg, Streaming Media, Managed Services, Direct Sales, VoIP, WebEx, Telephony, Channel, Salesforce.com, Telecommunications, Cloud Computing, Strategic Partnerships, SaaS, Call Center, Sales Process, Strategy, Sales, Integration, Channel Partners, Account Management, Selling, Enterprise Software, Product Management, B2B, Management, Professional Services, Sales Operations, Lead Generation, Go-to-market Strategy, Mobile Devices, Wireless, CRM, Cisco Technologies, Cold Calling, Collaboration Solutions, SIP Trunking, SIP, MPLS, IP, Data Center, Partner Management, Avaya
Education
St. John's University 1999 — 2002
Bachelor of Arts, Management
College of St. Benedict 1998 — 2002
Bachelor of Arts, Management
Prior Lake High School
St. Joseph Health August 2013 - Present
St. Joseph Health April 2010 - August 2013
St. Joseph Health System 2010 - April 2010
Dell Perot Systems June 2007 - 2010
InterCall October 2005 - May 2007
Columbus Cottonmouths Hockey 2004 - 2006
TSYS July 1999 - October 2005
Skills
Salesforce Service Cloud, Salesforce.com, Healthcare Information..., Process Improvement, Project Management, Leadership, IT Service Management, HIPAA, Management, Visio, Business Analysis, CRM, EHR, Healthcare, Project Planning, Software Documentation, EMR, Data Center, Information Technology, Strategic Planning, Enterprise Software, Program Management, Vendor Management, Salesforce.com...
Education
Texas A&M University-Commerce 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Columbus State University 1998 — 2002
BA, Communication
West IP Communications August 2015 - Present
Cisco December 2013 - March 2015
Arkadin August 2011 - December 2013
ChicagoMicro February 2011 - August 2011
InterCall January 2009 - February 2011
InterCall January 2009 - December 2009
Skills
Webinars, Salesforce.com, Cold Calling, Video Conferencing, Telecommunications, Solution Selling, Direct Sales, Account Management, SaaS, Unified Communications, Sales Process, Lead Generation, Selling, Managed Services, B2B, Sales, Sales Management, Cloud Computing, New Business Development, WebEx, Sales Operations, VoIP, Customer Retention, Customer Service, Strategic Partnerships, Professional Services, Product Management, Competitive Analysis, Enterprise Software, CRM, Channel Partners, Management, Product Marketing, Contract Negotiation, International Sales, Business Development, Key Account Management, Call Centers, Sales Presentations, Qualifying Prospects, Networking, Software Industry, Building Relationships, Customer Satisfaction, Audio Conferencing, Hosted Services, Customer Acquisition, Partner Management, Leadership, Mobile Devices
Education
The Ohio State University 2006 — 2008
BS, Psychology
DePaul University 2004 — 2006
Psychology
Intercall/West Corp October 2009 - Present
InterCall September 2008 - Present
Intercall/West Corp September 2008 - October 2009
Intercall/West Corp September 2008 - September 2008
Auburn University Medical Clinic August 2006 - April 2007
Auburn University Medical Clinic 2005-2006 May 2005 - August 2006
InterCall June 2004 - May 2005
Skills
Account Management, Customer Service, Video Conferencing, Sales, Invoicing, Event Planning, Direct Sales, Microsoft Excel, Microsoft Office, Marketing, Outlook, Project Management, Salesforce.com, Social Networking, Team Building, Team Leadership, Telecommunications, Unified Communications, VoIP
Education
DeVry University
Everest University
Greater Columbus Learning Center
Mississippi University for Women
Computer Science
Thornwood High school
InterCall June 2014 - Present
Colorado ICE Socer January 2013 - Present
Colorado ICE Soccer March 2008 - Present
Golden Goal Sports Complex April 2013 - May 2014
National Valuation Consultants, Inc. February 2010 - March 2012
Regal Entertainment Group March 2007 - March 2012
Skills
Management, Analysis, Research, Event Planning, Sports Management, Social Media, Sports, Public Speaking, Event Management, Economics, Sports Marketing, Editing, PowerPoint, Customer Service, Microsoft Office, Leadership, Marketing, Team Building, Strategic Planning
Education
Colorado State University 2014 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
Metropolitan State College of Denver 2011 — 2014
Golden Senior High School 2006 — 2010
High School Diploma
FishDuck.com LLC January 2015 - Present
DocuSign June 2013 - Present
InterCall October 2012 - June 2013
New York Life Insurance Company July 2011 - November 2012
New York Life Insurance Company January 2008 - June 2011
Roosevelt Senior High School 2003 - 2009
Young Life July 2003 - December 2007
Young Life July 2000 - July 2003
Greater Tacoma Young Life January 1998 - January 2000
Skills
Recruiting, Sales, Sales Management, CRM, Salesforce.com, Series 6, New Business Development, Fundraising, Coaching, Life Insurance, IRAs, Annuity Sales, Youth Ministry, Writing, Athletics, Program Management, Social Media, Sales Operations
Education
Seattle University 2010 — 2014
Master of Business Administration (MBA)
DePauw University 1994 — 1998
BA, English
South Salem High 1990 — 1994
InterCall November 2014 - Present
Homemaker/Stay-At-Home Mother June 1999 - Present
University of Mississippi Medical Center September 2014 - October 2014
St. Peter`s Pre-school July 2007 - April 2008
Curves February 2004 - January 2007
West Georgia Health System March 1996 - September 1999
Skills
Research, Computers, Microsoft Office, Microsoft Word, Microsoft Excel, Telephone Reception, Filing, Medical Records, PowerPoint, Data Entry, Qualitative Research, Public Speaking, Social Media
Education
LaGrange College 2012 — 2015
Bachelor's Degree, Human Development, Family Studies, and Related Services, 3.5
Columbus State University 2002 — 2003
General Studies, 3.4
Southern Union State Junior College 1993 — 1995
General Studies, 3.7
Freelance Photographer: Self Employed 2015 - Present
U.S. Army July 2008 - November 2012
Loco's Deli and Pub February 2008 - April 2008
Quality Inn & Suites September 2007 - February 2008
Loco's Deli and Pub February 2007 - September 2007
InterCall October 2005 - September 2006
Kay Jewelers June 2005 - August 2005
Applebee's March 2005 - June 2005
InterCall October 2002 - February 2005
Skills
World Class Customer..., Training, Supervising, Sales, First Aid, Adaptability, Superior Work Ethic, Dependable Team Player, Team Leadership, Microsoft Office, Typing, Inventory Control, Security, Security Clearance, Safety, Communication Skills, Writing, Eagle Scout, Conference Coordination, Voice Over, Bartending, Waiting, Food & Beverage, Computer Hardware, Computer Proficiency, Computer Maintenance, Windows 7, Windows Vista, Public Speaking, Spreadsheets, Accountability, Coordination, Standards Compliance, Discipline, Motivated self-starter, Maintainance, Highly Reliable, Troubleshooting, Phone Etiquette, Phone Skills, Customer Service, Communication
Education
LaGrange High School 1995 — 1999
Columbus State University
Bachelor of Arts (B.A.), English, Creative Writing
InterCall November 2010 - Present
Studio Six January 2010 - Present
Inform3D January 2008 - December 2009
Ascent Group, Inc. October 2002 - October 2008
Main Street Homes LLC January 1999 - January 2002
Elscint LTD/ General Electric January 1998 - November 1998
Skills
Web Design, Illustrator, Email Marketing, Corporate Branding, Marketing, Dreamweaver, Web Development, Photoshop, CSS, HTML, Online Marketing, CAD, Layout, SEO, Google Analytics, Flash, Newsletters, Brand Development, Corporate Identity, Adobe Acrobat, Collateral, Product Design, 3D, SketchUp, Kerkythea, Wordpress, CMS, Product Naming, Name Development, Concept Development, Multimedia, Packaging, Creative Direction, Adobe Creative Suite, Project Management
Education
Colorado State University 1993 — 1998
BS, Manufacturing Technology Management
Front Range Community College 2009 — 2009
Web design
National Renewable Energy Laboratory July 2015 - Present
InterCall July 2013 - July 2015
InterCall July 2004 - June 2013
Jackson National Life January 2004 - July 2004
The Creative Alliance August 1997 - December 2003
Skills
Web Design, User Experience Design, Graphics, Visual Design, Illustrator, Flash, CSS, Adobe Creative Suite, Logo Design, Art Direction, Corporate Branding, Creative Direction, Brand Identity, UX Design, Email Marketing, Branding, Corporate Identity, Creative Strategy, Concept Development, Typography, Branding & Identity, Layout, User Interface Design, Interaction Design, Dreamweaver, JavaScript, jQuery, PHP, CMS, Graphic Design, Photoshop, InDesign, Web Development, Advertising, Brand Development, Motion Graphics, Brochures, Management, Interactive Advertising, Illustration, Marketing
Education
Colorado State University 1993 — 1997
BFA, Graphic Design, Marketing Minor
Fairview High School 1989 — 1992
LEARN Charter School Network July 2014 - June 2015
InterCall June 2012 - May 2014
InterCall August 2009 - May 2012
InterCall December 2008 - July 2009
InterCall July 2007 - November 2008
Skills
Selling, Sales, Strategy, Salesforce.com, Solution Selling, Unified Communications, Strategic Consulting, Audio Conferencing, Webinars, Account Management, Sales Process, Process Consulting, Direct Sales, Telecommunications, Web Conferencing, International Sales, Customer Experience, Cold Calling, Professional Services, VoIP, Event Management, Customer Service, Management, Strategic Partnerships
Education
Dominican University 2014 — 2015
Professional Educator License, Elementary Education and Teaching, First Grade
Indiana University Bloomington 2003 — 2007
Bachelor of Science in Kinesiology, Sports Marketing and Management
InterCall January 2014 - Present
Healthcom Inc. June 2009 - May 2014
eStyle Caps and Closures, Inc. February 2012 - April 2013
KP Law, LLC Bentz Law Firm, LLC April 2011 - June 2011
DSW June 2006 - July 2008
Skills
Inventory Management, Account Management, Sales, Microsoft Office, Time Management, Microsoft Word, Negotiation, Retail, Sales Management, Team Leadership, Teamwork, Product Development, PowerPoint, Microsoft Excel, Customer Service
Education
DePaul University 2008 — 2011
Bachelor of Arts (B.A.), Communication and Media Studies
Elgin Community College 2006 — 2008
Dundee-Crown High School
Salesforce August 2015 - Present
Salesforce May 2014 - Present
InterCall March 2013 - March 2014
NCSA Athletic Recruiting April 2011 - February 2012
Skills
Cold Calling, Sales, B2B, Solution Selling, Salesforce.com, CRM, Customer Service, Customer Retention, Customer Acquisition, Establish & Maintain..., Account Management, SaaS, Unified Communications, Product Demonstration, Audio Conferencing, Video Conferencing, Cloud Applications, Sales Process, International..., Business Coaching
Education
Columbia College Chicago 2007 — 2010
Media Arts and Communications, Communication and Media Studies
View The Space, Inc. September 2015 - Present
Realty Mogul May 2014 - August 2015
Seek Retreat November 2013 - May 2014
Exhale Spa May 2012 - November 2013
InterCall November 2010 - January 2012
Commonwealth of Massachusetts November 2009 - October 2010
Skills
Lead Generation, Email Marketing, Marketing Automation, Event Planning, Social Media, Editing, Real Estate Marketing, Marketing, Strategic Partnerships, Social Networking, Web Content Management, Facebook, Public Speaking, Guest Service Management, Yoga, Research, Content Strategy, Teaching, Sales, Social Media Marketing, Wellness, Program Management, Writing, Creative Writing, Customer Acquisition, Marketing Research, Trade Show Strategy
Education
Cornell University 2004 — 2008
Bachelor of Arts, English
Arkadin September 2014 - Present
InterCall September 2013 - September 2014
Cisco WebEx January 2007 - September 2011
Genesys Conferencing October 2002 - August 2006
SPSS August 1998 - August 2001
Skills
CRM, Account Management, Sales Operations, Management, Sales, Sales Presentations, Cold Calling, Strategy, Customer Satisfaction, Customer Retention, Leadership, Training, WebEx, Solution Selling, SaaS, Salesforce.com, Enterprise Software, Selling, Direct Sales, Customer Relations, Customer Service, Lead Generation, Sales Process, B2B, Strategic Partnerships, Cloud-based
Education
Columbia College Chicago 1989 — 1992
BA, Marketing Communications
Whitlock May 2013 - Present
Solutionz Conferencing, Inc August 2011 - April 2013
Polycom August 2010 - August 2011
InterCall May 2007 - September 2010
Premiere Global Services 1999 - 2007
Cable & Wireless 1999 - 2003
Darby Group June 1995 - December 1998
Darby Group December 1992 - June 1995
Skills
Project Management, Solution Selling, Unified Communications, Video Conferencing, Managed Services, VoIP, New Business Development, Sales Management, Cisco Technologies, CRM, Audio Conferencing, Sales Operations, Telecommunications, Channel, Selling, Channel Partners, Telepresence, Cloud Computing, Account Management, Direct Sales, Strategy, Salesforce.com, SaaS, Outsourcing, B2B, Customer Retention, Strategic Partnerships, Lead Generation, International Sales, Enterprise Software, Leadership, Go-to-market Strategy, Sales Process, Mobile Devices, Professional Services, Key Account Management, Contract Negotiation, Product Management, Business Development, Wireless, Start-ups, Hosted Services, Product Marketing, Webinars, Sales Presentations, Business Alliances, Networking, Partner Management, Sales, Channel Sales
Education
Drexel University - LeBow College of Business 1987 — 1992
BS, Marketing and Economics
Storm Casulty Consulting Inc. January 2014 - Present
Independent Broker of Merchant Credit Card Services September 2013 - December 2013
InterCall May 2013 - September 2013
American Leaders September 2012 - May 2013
CDW September 2011 - September 2012
DePaul University January 2011 - August 2011
82nd Airborne Division, United States Army September 2006 - November 2010
Skills
Information Technology, Solution Selling, Business Intelligence, Business Development, Customer Service, Marketing Research, Contract Negotiation, International Project..., Client Development, Event Management, Military Experience, Strategy, Strategic Partnerships, Sales, Marketing, Management, Leadership, Business Strategy, Merchant Card Processing
Education
DePaul University 2011 — 2011
MS, Business Information Technology, Information Technology
Lewis University 2001 — 2005
B. A. Computer Graphic Design, Design
Sycamore High School
General Education
Swift Communications August 2010 - Present
ACI, Inc. 2009 - 2009
Telwares January 2007 - August 2008
Telwares/Vercuity November 2005 - January 2007
ConferZone LLC August 2003 - August 2005
InterCall March 2002 - August 2003
Global Crossing September 1999 - December 2002
Nova Communications- Osaka, Japan 1992 - 1998
Skills
Salesforce.com, Telecommunications, Account Management, Business Development, RFP, New Business Development, Start-ups, Marketing Strategy, Strategic Partnerships, Product Marketing, Product Development, B2B, Sales, Direct Sales, Marketing Communications, Marketing, Management
Education
Colorado State University 2000 — 2002
MBA, Marketing
University of Colorado Boulder 1985 — 1989
English, Dance, Fine arts
BI WORLDWIDE October 2012 - Present
DePaul University September 2013 - Present
BDO USA, LLP September 2009 - September 2012
InterCall January 2008 - September 2009
Howard Hanna Real EstateServices June 2004 - May 2008
InterCall January 1996 - July 2004
Oscar Mayer May 1995 - September 1995
Skills
Business Development, Training, Leadership, Business Strategy, Sales Process, Business Acumen, Project Management, Teaching, Management, Integrated Marketing, Sales Operations, Entrepreneurship, Program Management, Marketing
Education
University of Notre Dame 1991 — 1994
Bachelor of Business Administration (BBA), Marketing
DePaul University 2009 — 2013
Master of Arts (MA), Interdisciplinary Studies
InterCall September 2015 - Present
Mobile Genereation May 2009 - June 2014
The Wireless network September 2007 - September 2009
American Health Service February 2003 - September 2007
Education
College of Lake County 2001 — 2004
Business
Hewlett-Packard January 2012 - Present
Neuro Message Marketing March 2011 - November 2012
VacationRoost, Inc September 2010 - November 2011
InterCall May 2003 - September 2010
Attention Homes February 2002 - December 2002
ARRIS Services (fka nCube) 1997 - 2000
Skills
Computer Skills, Event Planning, Account Management, Sales, Management, Training, Leadership, Budgets, Project Management, Social Media, Customer Service, Social Media Marketing, Microsoft Office, Business Development, Online Advertising, Email Marketing, Customer Satisfaction, Sales Management, Strategic Partnerships, Product Marketing, B2B, Salesforce.com, Negotiation, CRM, Solution Selling, Sales Process, Lead Generation, SaaS, VMware
Education
East Carolina University 1990 — 1995
BA, Psychology / Sociology
Bluewolf September 2015 - Present
Rightpoint April 2014 - September 2015
Cars.com February 2013 - April 2014
Vibes Media January 2010 - February 2013
Celsis June 2008 - January 2010
Parson Consulting January 2007 - January 2008
Hillshire Brands May 2006 - January 2007
InterCall October 2004 - May 2006
Skills
Operations Management, Incentive Programs, Telecommunications, Multi-channel Marketing, Sponsorship, Salesforce.com, Mobile Marketing, Sales, Solution Selling, Sales Operations, Email Marketing, Contract Negotiation, Lead Generation, Product Management, CRM, Sales Process, Strategic Partnerships, Selling, Enterprise Software, Digital Media, Direct Sales, Strategy, B2B, Business Development, Marketing Strategy, Account Management, Analytics, Mobile Devices, Competitive Analysis, Product Marketing, Digital Marketing, Online Marketing
Education
The Chicago School of Professional Psychology 2009 — 2011
Master's Degree, Clinical Psychology
DePaul University 2000 — 2004
Bachelor of Science, Marketing
Terra Public Relations May 2013 - Present
Rendezvous Event Management 2015 - 2015
Tram Bar LLC dba Kate's March 2011 - December 2011
Fast Lane October 2009 - June 2010
InterCall January 2009 - September 2009
Fleishman-Hillard June 2008 - December 2008
Skills
Social Media, Social Media Marketing, Event Planning
Education
College of Charleston 2004 — 2008
Bachelor of Arts in Communication, Corporate Communication
ProVelocity November 2014 - Present
Vodastra Technologies January 2014 - November 2014
Peak Colo February 2013 - September 2013
CH2M HILL September 2010 - February 2013
InterCall November 2007 - August 2010
Choice Hotels International May 2005 - July 2007
Skills
Project Management, Troubleshooting, SharePoint, Software Documentation, Project Planning, Microsoft Office, System Administration, Network Administration, Java, SQL, Citrix, Data Center, Network Security, Active Directory..., Exchange 2010/2007/2003, CRM, Device Drivers, Hardware Support, iOS, Droid, Sophos, Group Policy, Browsers, Linux, Streaming Media, Telephony, Malwarebytes, Help Desk Support, Ticketing Software, Data Recovery, Programming, Event Planning, Smartphones, Windows, People Skills, Quality Assurance, Call Centers, Windows 7, VMware, Active Directory, Technical Support, Management, Networking
Education
Colorado State University 2010 — 2012
Bachelor's degree, Information Technology
Mesa State College 2003 — 2007
Associate of Science (A.S.), Network Technology
Autobytel May 2015 - Present
PureCars November 2014 - May 2015
GS Marketing June 2013 - October 2014
Extremetix, Inc. October 2012 - June 2013
Edmunds.com 2011 - 2012
CARFAX, Inc June 2007 - November 2011
ConferencePlus January 2006 - June 2007
InterCall January 2004 - January 2006
CCIT/PCMALL January 2002 - January 2004
Alternative Technology 1999 - 2001
Skills
Sales Process, New Business Development, Business Strategy, Business Analysis, Sales Management, Salesforce.com, Sales Presentations, Sales Operations, Selling, Business Development, Direct Sales, Management, Marketing Strategy, Market Research, Training, Account Management, Cold Calling, CRM, Customer Retention, B2B, Sales, Customer Satisfaction, Competitive Analysis, Online Marketing, Marketing, Online Advertising, Social Media Marketing, Strategic Partnerships, Direct Marketing, Email Marketing, Digital Marketing, Strategy, Advertising, E-commerce, SEM, Product Marketing, Lead Generation, Strategic Planning, Team Building, Leadership
Education
Colorado State University 1989 — 1994
Broadcast Journalism
Colorado State University
Broadcast Journalism
Black Box Network Services August 2015 - Present
Black Box Network Services April 2014 - Present
Black Box Network Services October 2011 - Present
CenturyLink February 2009 - August 2011
InterCall 2007 - 2009
Black Box Network Services June 2007 - January 2008
PGi 2004 - 2007
MCI Corporation 2002 - 2004
Black Box Network Services 1996 - 2002
Skills
Sales Artist Training, Solution Selling, Strength Finder Training, Managed Services, Direct Sales, MPLS, Sales Management, Sales Process, New Business Development, Telephony, Call Center, SaaS, Wireless, Cold Calling, Cloud Computing, Avaya, Video Conferencing, Cisco Technologies, Vendor Management, Selling, Call Centers, Customer Retention, Sales, SIP Trunking, Network Design, Enterprise Software, Networking, Sales Operations, Telecommunications, VoIP, Unified Communications, Account Management, Avaya Technologies
Education
Concord University
InterCall March 2012 - Present
InterCall July 2006 - March 2012
InterCall May 2003 - June 2006
Skills
Unified Communications, Managed Services, Video Conferencing, Audio Conferencing, Solution Selling, Channel, Salesforce.com, Webinars, Channel Sales, SaaS, Product Management, Selling, Professional Services, MPLS, Demand Generation, B2B, Lead Generation, Mobile Devices, Strategic Partnerships, Partner Management, Sales Operations, Wireless, Product Marketing, IP, Sales Process, Sales Enablement, Sales, Customer Retention, Account Management, Lync, SIP, Call Centers, Avaya, Telephony, Webcasting, Sales Management, WebEx, International Sales, Enterprise Software, Cisco Technologies, Software Industry, Data Center, Collaboration Solutions, Go-to-market Strategy, Channel Partners, Live Meeting, Cold Calling, Management, Co-location, Key Account Management
Education
DePaul University 2001 — 2003
BS - Commerce, Management & Marketing - HR emphasis
Shaw Industries December 2006 - Present
Technisource July 2006 - December 2006
Intercall October 2004 - June 2006
National Snow and Ice Data Center July 2002 - July 2004
USA.net May 2000 - May 2002
MCI March 1998 - May 2000
Skills
Agile Methodologies, Perl, JavaScript, HTML, Java Enterprise Edition, Databases, JSP, Struts, CGI, Unix, SQL, Informix, XML, Java, Shell Scripting
Education
Colorado Technical University 1998 — 2001
MS, Computer Science
University of Denver 1990 — 1994
BA, Biology, Spanish
InterCall March 2015 - Present
United Airlines December 2007 - March 2015
Saba Software June 2006 - December 2007
Hewitt Associates June 2003 - June 2006
Thinq Learning Solutions May 2000 - June 2003
Cyborg Systems April 1997 - March 2000
Skills
SDLC, Integration, Requirements Analysis, Management, Weblogic, Oracle, Microsoft SQL Server, Software Project..., Project Management, SQL, Web Services, IT Strategy, Business Analysis, Vendor Management, Enterprise Architecture, Process Improvement, Databases, Strategy, Leadership, Testing, Program Management, PMP, Java Enterprise Edition, Outsourcing, Business Process, IT Management, Analysis, Security, Business Intelligence, Business Valuation, Financial Statement..., Securities, Venture Financing, Global Finance, Derivatives, New Product & Service..., Business Process..., Strategic Multi-year..., Business Development, Analysis & Decision..., Industry Trend Analysis, Management of Globally..., Budgeting & Expense..., Staff Development &..., Effective Presentations, Enterprise Software, Consulting, Cross-functional Team..., Web Applications, Change Management
Education
University of Notre Dame - Mendoza College of Business 2013 — 2014
Master of Business Administration (M.B.A.), Magna Cum Laude, 3.86 GPA
DePaul University 1990 — 1993
BS, Finance
Purdue University 1988 — 1989
InterCall August 2013 - Present
Urban Lending Solutions Appraisals April 2012 - August 2013
Plum Group January 2009 - January 2012
Copper Conferencing July 2007 - January 2009
Raindance/InterCall 2003 - 2007
Huge Hosting 2003 - 2004
RMI.NET 1999 - 2003
Skills
Vendor Management, Process Improvement, Salesforce.com, Account Management, Management, Event Management, Managed Services, Telecommunications, Troubleshooting, Call Center, SaaS, Strategic Planning, Contract Negotiation, Sales Management, Call Centers, Unified Communications, CRM, Customer Satisfaction, VoIP, Sales, Analysis, Start-ups, Business Analysis, Cross-functional Team..., Marketing, Training, Selling, Budgets, Team Leadership, Outlook, New Business Development, Cold Calling, Strategic Partnerships, Customer Service, Project Management, Business Development, B2B, Cloud Computing, Leadership, Solution Selling, Team Building, Sales Process, Customer Retention, Strategy, Operations Management, Direct Sales, Microsoft Office, Lead Generation, Sales Operations, Channel
Education
Colorado State University 1993 — 1997
Bachelor of Science (BS), Consumer Sciences
InterCall August 2013 - Present
Intercall July 2007 - August 2013
Hauser Chemical Research, Inc. 1990 - 2001
Hauser Laboratories 1997 - 2000
Skills
Live Meeting, Webinars, Video Conferencing, WebEx, Salesforce.com, Microsoft Office, Event Management, Event Planning, SharePoint, Audio Conferencing, Project Management, CRM, Management, Unified Communications, Telepresence, Webcasting, Streaming Media, Marketing
Education
Colorado State University 1987 — 1990
Bachelor of Arts (BA), Public Relations/Technical Journalism
VacationRoost September 2010 - Present
InterCall May 2003 - September 2010
XOR / Seurat / Fair Issac 1998 - 2001
Education
East Carolina University
InterCall January 2007 - Present
Colorado Computer Guy, LLC 2001 - Present
BoxerDog Software, LLC January 2011 - Present
AT&T 2001 - 2006
RedSky Interactive 2000 - 2001
UPS 1996 - 2000
Skills
PHP, HTML, CSS, JavaScript, jQuery, MySQL, Bootstrap, Responsive Layouts, SOAP, XML, LAMP, WAMP, JSON, AJAX, WordPress, PhpStorm, Drupal, SoapUI, Web Development, Front-end Development, Adobe Creative Suite, Web Design, Sublime Text, Notepad++, Xcode, iOS development, Objective-C, Eclipse, Android Studio, Java, Windows Server, Dreamweaver, Audio Editing, Video Editing, Android Development, Digital Forensics, Computer Hardware, Ubuntu, Red Hat Linux, Debian, Raspberry Pi, Flash, Salesforce.com, Telecommunications, Photoshop, SEO, AngularJS
Education
DeVry University 2007 — 2009
Bachelor's Degree, Information Technology Management, 3.89
North Carolina State University
Three Years, Mechanical Engineering
InterCall August 2006 - Present
Shell March 2002 - August 2005
eCollege April 1998 - September 2001
Skills
Certified..., Salesforce.com..., Salesforce.com..., Salesforce.com, Access Database, SQL, Database Design, Business Analysis, Databases, Unix, SDLC, Sybase, SharePoint, Oracle, Visio, Software Documentation, Requirements Analysis, Reporting & Analysis, Microsoft SQL Server, Project Management, Visual Basic 5.0/6.0, Business Process..., Business Process..., Organizational..., Non-profit Leadership, Non-profit..., Paralegals, Microsoft Office, Software Project..., Software Development, Troubleshooting, Database Applications, Linux, Management, Java, Data Modeling, Vendor Management, User Acceptance Testing, XML, SalesForce Development, Force.com Pages, APEX Coding, Microsoft Office..., VBA Coding, SQL Programming, VuGen Scripting, Centivia, BAC, Pervasive ETL, Database Application...
Education
Denver Paralegal Institute 1998 — 1998
Paralegal Studies, Civil and Administrative Law; Business and Contract Law, A (Graduated with Honors)
Community College of Aurora 1989 — 1992
Associate of Science, Business Management, 3.9
InterCall February 2014 - Present
InterCall November 2012 - Present
Imagen Marketing Consultants January 2011 - November 2012
Teatro Luna October 2000 - June 2012
Instituto del Progreso Latino 2010 - 2011
LeadDog Marketing Group March 2006 - June 2010
Diversey, First Capital Mortgage October 2000 - March 2006
Skills
Spanish, Public Relations, Public Speaking, Research, Microsoft Office, Round Table Facilitation, Strategic Implementation, Social Media Marketing, Marketing Strategy, Marketing Communications, Social Networking, Strategic Planning, Project Management, Management Consulting, Telecommunications, Cloud Computing, Unified Communications, Video Conferencing, Audio Conferencing, Webcasting, Digital Marketing, Advertising, Leadership, Diversity & Inclusion, Diversity & Inclusion..., Business Development, Account Management, Sales, Lead Generation, Market Research, Management, B2B, Marketing, New Business Development
Education
DePaul University 1998 — 2009
Bachelor of Commerce (B.Com.), Marketing/Marketing Management, General
Colorado Department of Health Care Policy & Financing - HCPF April 2012 - Present
City and County of Denver September 2010 - April 2012
InterCall April 2006 - September 2010
Intrawest Colorado August 2003 - April 2006
Skills
Statistics, Data Mining, Research, Budgets, Strategic Planning, Customer Service, Data Analysis, Microsoft Office, Government, Project Management, Microsoft Excel, Management, Business Analysis, Access, Technical Writing, Policy, PowerPoint, System Administration, Analysis, Software Documentation, Leadership
Education
University of Colorado Denver 2009 — 2011
Master's degree, Public Administration
Colorado State University 1998 — 2002
Dual - Bachelor of Arts (B.A.), Economics and Sociology
Genesys Conferencing 2007 - Present
InterCall April 2007 - May 2009
Skills
Unified Communications, Telecommunications
Education
Community College of Denver 2006 — 2011
Razorfish December 2014 - Present
Razorfish February 2012 - December 2014
Razorfish February 2010 - February 2012
Azavar Technologies September 2007 - September 2009
Purple Monkey Studios December 2003 - September 2007
InterCall May 2000 - December 2003
Skills
User Experience, Digital Strategy, Interactive Marketing, Digital Marketing, Web Project Management, Project Management, User Interface Design
Education
Eastern Illinois University 1995 — 1999
Keiser University, Lakeland May 2011 - Present
ITT Technical Institute October 2007 - May 2011
Tripp Growth Marketing February 2006 - June 2007
Augusoft, Inc March 2004 - December 2005
Customguide, Inc November 2002 - March 2004
Welcome Wagon September 2001 - November 2002
InterCall January 2000 - August 2001
JOHNSON CONTROLS, INC November 1996 - September 1999
HONEYWELL HBC, INC January 1993 - November 1996
Skills
Analytical Skills, Admissions, Staff Development, Higher Education, Recruiting, Training, Campus, Resume Writing, CampusVue, Interviews, Student Financial Aid, Enrollment Management, Retaining Customers, Career Counseling, College Recruiting, Marketing Strategy, E-Learning, Leadership, Student Recruiting, Accreditation, Classroom, Higher Education..., Student Engagement, Academic Administration, Academia, Adult Education, Student Affairs, Career Development, Distance Learning, Academic Advising, Job Search Strategies, Faculty Development, College Teaching, Educational Leadership, Curriculum Development, Instructional Design, Job Coaching, Student Development, Leadership Development
Education
Concordia University 2006 — 2008
Master of Arts, Organizational Management
Concordia University 1994 — 1998
Bachelor of Arts, Marketing Management
US Army Academy of Health Sciences 1982 — 1982
Combat Medic
St. Agnes 1976 — 1980
High School
InterCall May 2008 - Present
Genesys October 2007 - August 2012
Genesys Conferencing 2007 - 2008
Octagon June 2007 - September 2007
Skills
Bilingual-Spanish, Salesforce.com, Account Management, Cold Calling, Sales Process, Direct Sales, Solution Selling, Qualifying Prospects, Sales, New Business Development, Lead Generation, SaaS, Strategic Partnerships, Team Building, Competitive Analysis, Professional Services, Contract Negotiation, Management, Customer Retention, Product Marketing, Sales Operations, Telecommunications, Sales Presentations, Channel Partners, Selling, Strategy, Go-to-market Strategy, Sales Management, Unified Communications, Enterprise Software, Building Relationships, Business Development, Product Management, Partner Management, Key Account Management
Education
DePaul University 2009 — 2012
Master degree, Secondary Education and Teaching
DePauw University 2003 — 2007
BA, Spanish, Education Studies, Latin American Studies
Wells Fargo November 2013 - Present
Globant February 2013 - July 2013
Janus Capital Group November 2011 - February 2013
Salmon Cove May 2011 - March 2012
TruMarx Data Partners October 2010 - May 2011
Beaumaris Yacht Club August 2010 - October 2010
Vail Associates November 2009 - March 2010
InterCall June 2009 - August 2009
TruMarx Data Partners May 2008 - August 2008
Skills
Account Management, Customer Relations, Business Strategy, New Business Development, Customer Service, Contract Management, Contract Negotiations, Oil/Gas, Business Communications, Contract Negotiation, Engineering Management, Technical Recruiting, Financial Analysis, Salesforce.com, Leadership, Market Research, Business Development, Entrepreneurship
Education
Colorado College 2006 — 2011
2006, Economics
Colorado College 2006 — 2010
Bachelor of Arts (B.A.), Economics
New Trier High School 2002 — 2006
WOW! Internet, Cable & Phone April 2015 - Present
WOW! Internet, Cable & Phone August 2013 - April 2015
InterCall August 2009 - July 2013
Knology November 2001 - August 2009
Knology November 2003 - August 2007
Intercall (Inview) March 2001 - November 2003
Skills
VoIP, Computer Network..., Broadband, Telephony, Wireless, Switches, Call Center, Network Design, Cisco Technologies, Microsoft Exchange, Ethernet, Troubleshooting, Technical Support, Unix, T1, Call Centers, Cloud Computing, Networking, Servers
Education
Southern Union State Community College 1997 — 2005
A.S., Academics
Colorado Technical University-Online
Qliktech Account ExecutiveExperian2005 - 2008
InterCall August 2003 - September 2004
Near North National Group December 1998 - March 2003
Gallagher Bassett December 1996 - December 1998
CIGNA August 1995 - December 1996
Education
Lake Forest Graduate School of Management 2006 — 2010
MBA
Eastern Illinois University 1990 — 1994
Yes, Pyschology, Economics
InterCall August 1999 - Present
InterCall October 2004 - May 2006
Skills
Video Conferencing, Webinars, Unified Communications, Salesforce.com, Solution Selling, Direct Sales, SaaS, Managed Services, Co-location, Channel Partners, Sales Process, VoIP
Education
College of DuPage
ACH Food Companies November 2013 - June 2014
Newell Rubbermaid March 2013 - November 2013
Newell Rubbermaid November 2011 - March 2013
Newell Rubbermaid December 2010 - October 2011
InterCall September 2009 - December 2010
Titan Worldwide April 2009 - May 2009
Newell Rubbermaid January 2009 - March 2009
Grant Thornton September 2008 - March 2009
Discover Financial Services September 2008 - November 2008
Relational Technology Solutions June 2006 - September 2008
Skills
Market Research, Sales, Competitive Analysis, Marketing Research, Marketing Strategy, Integrated Marketing, Marketing, Social Media Marketing, Salesforce.com, Marketing Management, Product Marketing, Customer Insight, Brand Management, Leadership, Strategy
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2015 — 2017
MBA Candidate, Marketing Strategy & Planning, Leadership & Change Management
DePaul University 2006 — 2009
Bachelor's Degree in June '09, Integrated Marketing Education (Honors Marketing Program)
Fenwick High School 2001 — 2005
Office Depot September 2006 - Present
Telcom Innovations Group July 2004 - September 2006
InterCall January 2003 - July 2004
Skills
Sales Operations, Lead Generation, Account Management, Team Building, Cold Calling, Key Account Management, Marketing Strategy, Customer Retention, Management, Customer Service, Retail, Strategy, Sales Process, Negotiation, Training, Contract Negotiation, B2B, Leadership, Sales, Product Marketing, Sales Management, CRM, Managed Print Services, Marketing, Budgets, Social Media Marketing, Selling, Solution Selling, Purchasing, Trade Shows, Email Marketing, Strategic Partnerships, Strategic Planning, Direct Marketing, Salesforce.com, Recruiting, Forecasting, Team Leadership, Direct Sales, Sales Presentations, Customer Satisfaction, Business Planning, Social Networking, Business Strategy, Coaching, 3, 9, 1, 2, 8
Education
Columbia College Chicago 1989 — 1992
Associate's Degree, Marketing and general classes
New Trier High School 1984 — 1988
High School, General studies
Cabela's March 2010 - Present
InterCall March 2007 - March 2010
Skills
Red Hat Linux, LInux, Linux System..., Gentoo Linux, AIX Administration, RHCE, Systems Engineering, System Administration, RHEL, RedHat, AIX, Linux, Shell Scripting, Unix, Security, Servers
Education
Colorado Technical University 2008 — 2008
N/A, Information Technology
St. Charles Community College 2003 — 2003
N/A, General
Case Medical, Inc. March 2015 - Present
Sterilmed March 2014 - Present
Quintiles April 2011 - August 2013
Ingenuity Systems November 2010 - March 2011
Pfizer April 2003 - March 2009
Pharmacia April 2002 - April 2003
InterCall September 2001 - April 2002
Skills
Pharmaceutical Sales, Pharmaceutical Industry, Cardiology, Neurology, Gastroenterology, Urology, Sales Effectiveness, Rheumatology, Product Launch, Endocrinology, Diabetes, Oncology, Hospital Sales, Managed Care, Sales, OB/GYN, Pulmonology
Education
College of the Holy Cross 1996 — 2000
BA, English
Rodan and Fields Dermatologists June 2015 - Present
Middlesex Truck & Coach May 2009 - Present
Marty Walsh May 2013 - November 2013
Braintree Parcel Express & Parcel Express 2004 - 2007
KNF&T Staffing Resources / PSG 2005 - 2006
Beacon Hill Staffing Group 2005 - 2005
CareGroup Provider Service Network ( PSN ) November 2000 - 2005
InterCall 1999 - 2000
Psion INC 1998 - 1999
Weather Services Inc 1997 - 1998
Skills
Customer Service, Public Speaking, Team Leadership, Organizational..., Interpersonal..., Travel Management, Tourism, Logistics, Team Building, Events, Call Center..., Corporate Communications, Holistic Health, Direct Sales, Event Planning, Time Management, Coaching, Leadership, Microsoft Office, Networking, Social Networking, Training, System Administration, Public Relations, Outlook, Recruiting, Human Resources, Management, Event Management, Marketing, Social Media, Salesforce.com, PowerPoint, Social Media Marketing
Education
Daniel Webster College 1990 — 1992
Associate's degree, Tourism and Travel Services Management
Concord Carlisle High School
Diplomia Academics
InterCall September 2008 - Present
InterCall April 2006 - September 2008
InterCall July 2001 - April 2006
ECI August 2000 - July 2001
ECI Telecom September 1998 - August 2000
Skills
Video Conferencing, Unified Communications, Telecommunications, Managed Services, Audio Conferencing, Salesforce.com, Solution Selling, WebEx, Call Center, Direct Sales, Webinars, VoIP, Account Management, Hosted Services, Customer Retention, Cisco Technologies, Telephony, CRM, Sales Operations, Broadband, Call Centers, Channel Partners, Telepresence, Partner Management, Sales Process, Mobile Devices, Networking, Wireless, Professional Services, Contact Centers, Cloud Computing, Co-location, SaaS
Education
County College of Morris 1993 — 1995
Associate of Arts and Sciences (AAS), Social Sciences
InterCall June 1999 - Present
Jackson Hewitt Tax Service September 2001 - April 2007
Sitel Corp July 1996 - June 1999
Education
DeVry University 2008 — 2010
Associate of Applied Science, Health Information Management
Southern Union Community College 1991 — 1993
Associate of Applied Science, Office Administration
InterCall August 2014 - Present
InterCall July 2011 - August 2014
InterCall March 2011 - July 2011
Mitsubishi Corporation May 2010 - February 2011
Claim Jumper Restaurants January 2007 - November 2010
Skills
Unified Communications, Solution Selling, Telecommunications, Video Conferencing, Managed Services, Direct Sales, Salesforce.com, VoIP, Audio Conferencing, Account Management, SaaS, Telepresence, Webinars, Channel, Sales Management, Sales Process, Cold Calling, Hosted Services, WebEx, New Business Development, Training, Networking, Personal Values, Professional Ethics
Education
Eastern Illinois University 2006 — 2008
Bachelor of Arts (BA), Marketing
Roosevelt University 2006 — 2008
Bachelor of Arts (BA), Marketing
Liberty Utilities February 2015 - Present
Afni August 2013 - January 2015
Hisense USA April 2013 - August 2013
Convergent Outsourcing May 2010 - April 2013
InterCall 1998 - 2009
Uniway Corp 2004 - 2006
ImageWare Technologies 1997 - 1998
Young America 1995 - 1996
NordicTrack 1992 - 1994
Skills
Workforce Management, Customer Service, Customer Satisfaction, Process Improvement, Quality Assurance, Process Scheduler, P&L Responsibility, Training, Telemarketing, Teleconferencing, Hiring Practices, Operations Management, Public Speaking, Customer Retention, Sales, Leadership, Management, Outsourcing, Budgets, Telecommunications, Marketing, Customer Experience, Team Building, Account Management
Education
Crown College
Bachelor's Degree, Ministry
Turkey Run High School
Turkey Run High School
Turkey Run High School
Turkey Run High School
InterCall XLC ServicesDuracellJuly 2013 - Present
Jackson Hewitt Tax Service Inc. January 2001 - April 2007
Skills
Billing Systems, Accounts Receivable, Call Centers, Data Entry, Telecommunications, Access, Accounts Payable, Spreadsheets, Outlook, WebEx, 10 Key, Customer Service, Microsoft Excel
Education
DeVry University 2008 — 2010
Associate, Health Information Technology
Southern Union State Community College 1993 — 1996
Associate's degree, Office Administration
AVI-SPL August 2012 - Present
BT Video Conferencing May 2010 - August 2012
InterCall 2000 - 2010
Vialog Group Communications April 1995 - July 1999
Skills
Telepresence, Video Conferencing, Unified Communications, Managed Services, Tandberg, Audio Conferencing, Channel
Education
East Carolina University 1988 — 1994
BS, Communications
Wasteco September 2012 - Present
BFI Canada Inc. September 2011 - September 2012
InterCall January 2011 - May 2011
Worldlynx Wireless July 2009 - July 2010
TELUS April 2007 - June 2009
Combined Insurance April 2005 - March 2007
Skills
Account Management, Telecommunications, Salesforce.com, Business Development, CRM, Selling, B2B, Forecasting, Negotiation, New Business Development, Solution Selling, Sales Process, Cold Calling, Sales Presentations, Customer Retention, Contract Negotiation, Marketing, Social Networking, Microsoft Office, Sales Operations, Sales, Building Relationships, Management, Networking, Sales Management, Lead Generation, Trade Shows, Team Building, Wireless, Team Leadership, Key Account Management, Customer Satisfaction, Marketing Strategy, Leadership, Program Management, Strategic Partnerships, Direct Sales, Marketing Communications
Education
Durham College 2000 — 2005
Business Administration - Marketing
InterCall November 2004 - Present
General Motors November 2002 - May 2005
Skills
Telecommunications, Unified Communications, VoIP, Managed Services, Cisco Technologies, Video Conferencing, SaaS, IP, Direct Sales, Wireless, Troubleshooting, Telephony
Education
DeVry University
Computer Programming/Programmer, General
Tinley Park H.S
Diploma, Required
Penny Lane October 2012 - Present
Metropolis Performing Arts Center May 2007 - Present
Freelance Makeup Artist/Hair Stylist May 2001 - Present
InterCall December 2012 - December 2012
Anthropologie July 2011 - November 2012
Metropolis Performing Arts Center June 2012 - June 2012
Metropolis Performing Arts Center February 2010 - March 2010
Lake Zurich CUSD 95 September 2006 - November 2006
Skills
Composition, Time Management, Organization, Budget, Project Planning, Mentoring, Highly resourceful, Project Management, Set Construction, Custom Furniture, Inspiration, Antiques, Thrift shopping, Power Tools, Textiles, Sewing, Color Theory, Design, Idea Development, Prop Making, Public Speaking, Set Design, Photo Shoots, Musical Theatre, Acting
Education
College of Lake County 1999 — 2001
Cosmetology
Columbia College Chicago
Bachelor of Arts (B.A.), Design and Applied Arts
American Home Shield May 2013 - Present
InterCall 2010 - 2012
Aflac August 2001 - October 2009
Skills
Telecommunications, VoIP, Call Centers, Unified Communications, Telephony, Managed Services, IP, Wireless, Avaya, Customer Experience, Video Conferencing, Cisco Technologies, Troubleshooting
Education
Columbus State University