InterCall Company
Industry: Company
DescriptionInterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Parent organization: West Corporation Headquarters: Chicago, Illinois, United States Founded: 1991 Number of employees: 4,000 Key person: Scott Etzler (President) Subsidiaries: ECI Conference Call Services,
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InterCall Employees
Citi December 2014 - Present
InterCall October 2000 - December 2014
Valley Lite Fitness January 2011 - March 2013
Skills
Salesforce.com, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Fitness Training, Zumba, WebEx, Live Meeting, Telecommunication..., Teleconferencing, Customer Service, Fraud Detection, Account Management, Sales, Customer Satisfaction, Call Centers, B2B, Selling, Webinars, Solution Selling, Audio Conferencing, Unified Communications, Video Conferencing, Telecommunications, Direct Sales, Customer Retention, Managed Services, Sales Management, Sales Process, SaaS, VoIP, Sales Operations
Education
Troy University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.8
InterCall September 2014 - Present
InterCall January 2014 - Present
InterCall October 2010 - December 2013
Cytrade Financial September 2009 - September 2010
Mobil June 2002 - August 2007
Skills
Finance, P&L Modeling, Capital Budgeting, Corporate Budgeting, Reports, Capital Accounting, Spreadsheets, Graphs, Modeling, Financial Accounting, Expense Reports, Cost Reporting, Accounting, Data, P&L Forecasting, Economic Forecasting, Forecasting, Financial Statements, Project Management, Sales, Sales Analysis, CRM, WebEx, Video Conferencing, Webinars, Negotiation, Channel Partners, SaaS, Solution Selling, Managed Services, Account Management, Direct Sales, Sales Process, Salesforce.com, Strategic Partnerships, Tenacious Work Ethic, Unified Communications, Value Propositions, Telecommunications
Education
University of Illinois at Chicago 2008 — 2010
Bachelor of Science (B.S.), Finance
Triton College 2005 — 2008
Associate of Science (AS), Business Administration
InterCall November 2013 - Present
Kampai Restaurant and Lounge June 2012 - May 2013
N.H. Scheppers Distributing Co. January 2012 - December 2012
Skills
Unified Communications, Telecommunications, Solution Selling, SaaS, Salesforce.com, WebEx, Video Conferencing, Account Management, VoIP, B2B, Microsoft Office, Cold Calling, PowerPoint, CRM, Vietnamese, French, Customer Service, Microsoft Excel, Microsoft Powerpoint
Education
University of Missouri-Columbia 2008 — 2013
International Studies, Business Administration
Università degli Studi di Bergamo
Study Abroad, International Business
CR Realty Partners December 2012 - Present
Carology July 2010 - Present
Qulity Auto Sales 2007 - 2010
InterCall 2005 - 2007
Skills
Start-ups, Account Management, Sales Management, Sales, New Business Development, Negotiation, Cold Calling, Marketing, Salesforce.com, Sales Process
Education
The University of Kansas 1999 — 2001
InterCall November 2014 - Present
InterCall January 2012 - November 2014
Verz Media, LLC March 2008 - February 2012
Unisfair October 2010 - January 2012
Ineffable Records, LLC (now dba Ineffable Music Group) March 2006 - March 2008
Education
University of California, Berkeley, Haas School of Business 2003 — 2006
B.S., Business Administration
InterCall August 2014 - Present
LinkedIn January 2014 - August 2014
NASDAQ OMX- Formerly Thomson Reuters Corporate Services June 2013 - January 2014
Thomson Reuters January 2012 - June 2013
ON24 February 2011 - December 2011
Stream57/Intercall May 2007 - February 2011
Kaplow Communications August 2004 - May 2007
Capuchino High School August 2002 - June 2004
Skills
Webcasting, Salesforce.com, Client Relationship..., Client Acquisition, Video Production, Virtual Events
Education
University of California, Santa Barbara
B.A, History
InterCall July 2015 - Present
Bright House Networks December 2013 - July 2015
Level 3 Communications April 2013 - January 2014
CenturyLink Business February 2011 - April 2013
Sprint November 2006 - February 2011
Skills
Cloud Computing, Managed Services, Salesforce.com, Contract Negotiations, Hosting, Security, Direct Sales, Solution Selling, Account Management, Co-location, Telecommunications, Wireless, Strategic Partnerships, Customer Retention, Hosted Services, Professional Services, MPLS, Data Center, Unified Communications, Ethernet, SIP Trunking, Selling, SaaS, IP, Channel Partners, Sales Process, Telephony, Call Centers, Networking, Business Intelligence, Enterprise Software, Private Line, Cold Calling, Sales Operations, T1, Long Distance, Metro Ethernet, PRI, SIP, CPE, Mobile Devices, WAN, LAN-WAN, Contract Negotiation, Network Design, VoIP, Sales
Education
University of Central Florida 1998 — 2003
Martin County HS 1995 — 1998
Matrix IBS August 2015 - Present
Windstream Communications April 2014 - June 2015
Mitel August 2013 - April 2014
CCH, a Wolters Kluwer business May 2011 - August 2013
Clarity Technical Solutions March 2010 - April 2011
InterCall December 2008 - March 2010
School Specialty February 2002 - March 2005
InterCall March 1999 - September 2001
AirTouch 1998 - 2000
Skills
New Business Development, Salesforce.com, Sales Management, Customer Relations, Solution Selling, Account Management, Customer Service, Direct Sales, B2B, Sales, Sales Process, SaaS, Sales Operations, Lead Generation, Sales Presentations, Cold Calling, Marketing, Strategic Partnerships, Selling, Customer Retention, CRM, Mobile Devices, Customer Experience, Territory Development, Business Intelligence, Pipeline Management, Product Marketing, Enterprise Software, Competitive Analysis, Business Development, Strategy, Product Management, Professional Services, Unified Communications, Cloud Computing, VoIP, Wireless, Managed Services
Education
University of California, Irvine 1992 — 1996
Bachelors, Political Science
Canyon High School 1988 — 1992
Lanvera December 2014 - Present
AppFolio Inc. September 2013 - September 2014
SmartBrief November 2012 - September 2013
Multiview October 2007 - October 2012
Verizon SuperMedia September 2006 - April 2007
Intercall September 2002 - September 2006
Primedia Workplace Learning July 1998 - September 2002
Skills
Salesforce.com, Marketing Strategy, Lead Generation, Advertising, Digital Marketing, Team Building, Business Development, Solution Selling, Sales Management, Online Advertising, Trade Shows, Sales Operations, SEM, Sales, Customer Service, Sales Process, Advertising Sales, Cold Calling, Account Management, Email Marketing, Marketing, Social Media Marketing, Selling, Social Media, Social Networking, B2B Marketing, Direct Marketing, B2B, SEO, New Business Development, SaaS, Direct Sales, Digital Media, Marketing Communications, Online Marketing, Sales Presentations, Leadership, Product Marketing, CRM, Integrated Marketing, Customer Retention, Strategic Partnerships, Competitive Analysis, Marketing Management, PPC, Brand Development, Market Research, Budgets, Web Analytics, Start-ups
Education
The University of Texas at Dallas 1993 — 1997
Bachelor of Arts (B.A.), Literary Studies
Berkner High School
YourCause.com August 2014 - Present
Pursuant July 2012 - July 2014
Pursuant March 2012 - July 2012
Pursuant August 2011 - March 2012
Epsilon September 2010 - July 2011
InterCall July 2005 - August 2010
ConferenceCall.com August 2002 - July 2005
First Class American Credit Union December 1999 - August 2002
Skills
Salesforce.com, Budget Management, Trade Show Management, Email Marketing, Direct Marketing, Budgets, Lead Generation, CRM, Marketing, Trade Shows, Business Development, Marketing Management, Leadership, Project Management, New Business Development, Program Management, Competitive Analysis, B2B Marketing, B2B, Analytics, Advertising, Marketing Strategy, Management, Account Management, Direct Mail, Product Marketing, Digital Marketing, Integrated Marketing, Multi-channel Marketing, Segmentation, Strategy, PPC, Brand Development, Social Media, Event Management, Social Media Marketing, Strategic Partnerships, Strategic Planning, Online Marketing, Creative Direction, Press Releases, Customer Retention, SEM, Market Research, Team Building, Product Management, Campaign Management, Public Relations, Demand Generation, Marketing Communications
Education
Texas Wesleyan University 1997 — 2001
BBA, Marketing
Texas Wesleyan University
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
InterCall July 2014 - Present
InterCall August 2013 - July 2014
OSU: Marketplace West February 2013 - May 2013
Subway March 2009 - June 2011
Subway March 2006 - September 2008
Skills
Spanish, Collaboration Solutions, Customer Service, Webcasting, Technical Support, Web Conferences, Process Efficiency, Microsoft Office, Problem Solving, WebEx, Adobe Connect, International Travel, Social Justice, Latin America, Organization, Customer Support, Customer Experience, Audio Conferencing, HTML, CSS, SharePoint, Leadership
Education
University of Oregon 2008 — 2013
Bachelor of Arts (B.A.), History, Latin American Studies, Spanish
Universidad Nacional de Rosario 2011 — 2011
Study Abroad, Spanish Language
AdRoll August 2015 - Present
AdRoll January 2013 - August 2015
InterCall December 2011 - January 2013
DooF: Food Backwards September 2010 - December 2011
The Creators Project - Coachella Valley Music Festival April 2011 - April 2011
KCBS LA August 2009 - December 2009
Broadway/San Diego May 2006 - August 2006
Skills
Account Management, Onboarding, Technical Support, WebEx, Webinars, Collaboration Solutions, Salesforce.com, Social Media, Social Networking, Social Media Marketing, Event Management, Event Planning, Blogging, Digital Media, Email Marketing, Online Advertising, Facebook, Video Conferencing, Online Marketing, Digital Marketing, Advertising, Sales, Strategic Partnerships, Competitive Analysis, Lead Generation, Direct Sales, SEM, Mobile Marketing, Digital Strategy, B2B, Marketing, Cold Calling, Media Planning, Analytics, Integrated Marketing, Web Analytics, Fox
Education
University of Southern California 2005 — 2009
Bachelor of Arts (B.A.), Communication, Cum Laude
Universidad de Deusto 2008 — 2008
Study Abroad Program, Spanish
Aflac August 2012 - Present
Knology July 2009 - August 2012
Smith Barney/Morgan Stanley August 2008 - July 2009
InterCall August 2005 - August 2008
ITC DeltaCom, Inc June 2001 - July 2005
Powertel, Inc. February 1998 - May 2001
Skills
Financial Reporting, Accounting, Forecasting, Budgets, Accounts Receivable, Financial Analysis, Sarbanes-Oxley, Telecommunications, Fixed Assets, General Ledger, Process Improvement, Team Building, Cost Accounting, Internal Audit, Account Reconciliation, Management, Auditing, Analysis, Data Analysis, Internal Controls, Financial Advisory, Risk Management, Strategic Financial..., Invoicing, Leadership, Insurance, Variance Analysis, Bookkeeping, Tax Preparation, Compliance, Finance, Billing, Budgeting, Sarbanes-Oxley Act
Education
Troy University 1992 — 1995
BS, Finance - Magna Cum Laude
TSYS July 2015 - Present
The Hype Magazine February 2015 - Present
BlogTalkRadio October 2011 - Present
81HipHop May 2015 - July 2015
Hyundai Glovis June 2013 - July 2015
Best Buy October 2012 - May 2013
InterCall January 2008 - February 2012
Lafayette High School September 2007 - January 2008
Chambers County AL Board Of Education June 2006 - January 2008
Advanced Optical Systems October 2002 - January 2006
Skills
Application Support, Help Desk Support, Technical Support, Linux, On-call Support, Windows, SQL, Oracle, Databases, Software Documentation, Network Administration, Unix, Networking, IIS, Microsoft Exchange, Servers, Hardware, Software Installation, Access, Network Security, Cisco Technologies, Active Directory, SharePoint, Computer Hardware, Information Technology, Windows Server, System Administration, Windows XP, Windows 7, Visio, Training, Printers, Integration
Education
University of Alabama in Huntsville 2001 — 2005
Bachelor of Science (BS), Management Information Systems, General
InterCall January 2013 - Present
InterCall January 2009 - December 2012
Law Offices of Stuart Fishman February 2006 - January 2009
College Works Painting (National Services Group, Inc.), September 2003 - March 2004
College Works Painting (National Services Group, Inc.) December 2002 - September 2003
Skills
Direct Sales, Solution Selling, Sales Process, SaaS, Salesforce.com, Cold Calling, Lead Generation, Sales, Sales Operations, Account Management, Management, Selling, Marketing, CRM, Sales Presentations, Email Marketing, Training, Strategic Partnerships, Sales Management, B2B, Contract Negotiation, Strategy, Unified Communications, New Business Development, Customer Service, Video Conferencing, Telecommunications, Product Management, Professional Services, Channel Partners, Competitive Analysis, Partner Management, Cross-functional Team..., Cloud Computing, Customer Retention, International Sales, Product Marketing, Managed Services, Audio Conferencing, Key Account Management, Go-to-market Strategy, Enterprise Software, Business Development, VoIP, Mobile Devices, Call Centers, Hosted Services, Telepresence, Webinars
Education
University of California, Davis 2001 — 2005
B.A., Economics
paysafecard.com October 2013 - Present
Danone April 2012 - July 2013
Food Friends Company November 2010 - April 2012
InterCall December 2007 - June 2010
Arcelor Mittal January 2006 - August 2006
Skills
Business Strategy, Strategy, CRM, Marketing Strategy, Salesforce.com, Solution Selling, Marketing, Product Management, Product Marketing, Project Management
Education
Université Paris X Nanterre 2001 — 2006
Master 2, International & Strategical Management
Intermedia 2012 - Present
Avaya 2006 - 2012
Premiere Global Services 2004 - 2005
InterCall 2002 - 2004
MessageClick 1999 - 2001
Skills
Product Marketing, Product Launch, Sales Enablement, Customer Acquisition, Solutions Marketing, Product Management, SaaS, Cloud Computing, Demand Generation, Global Vision, B2B Marketing, Go-to-market Strategy, Messaging, Channel Partners, Competitive Analysis, Management, Marketing Strategy, Solution Selling, Strategic Partnerships, Strategy
Education
Thunderbird, Garvin School of Intl. Mgmt.
MBA, Marketing
University of California, Santa Barbara
B.A., Communication Studies
BT Conferencing September 2012 - Present
InterCall September 2007 - September 2012
Global Crossing November 1998 - April 2005
MCI/Verizon Business 2003 - 2004
Cincinnati Bell Long Distance 1990 - 1998
Skills
Solution Selling, Consultative Selling, Salesforce.com, Webinars, SaaS, VoIP, Sales Management, New Business Development, Direct Sales, Cold Calling, Telecommunications, Contract Negotiations, Call Center, Unified Communications, Contract Negotiation, Sales Process, B2B, Account Management, Team Leadership, Strategic Planning, Key Account Management, RFP, Cisco, Cisco Technologies, Selling, Customer Retention, Professional Services, Product Marketing, Lead Generation, Cloud Computing, Enterprise Software, Strategic Partnerships, Product Management, Sales, Channel Partners, Business Development, Sales Operations, Wireless, Telepresence, Mobile Devices, CRM, Managed Services, International Sales, Call Centers, Go-to-market Strategy, Audio Conferencing, Hosted Services, MPLS, Co-location, Sales Presentations
Education
The Ohio State University
Insight April 2015 - Present
Service Delivery Solutions/ServiceNow - The Enterprise IT Cloud Company August 2014 - April 2015
Blue Jeans Network May 2013 - April 2015
InterCall May 2013 - April 2015
AspenACT April 2013 - April 2015
Yelp August 2012 - April 2013
DineHowardCounty.com January 2008 - January 2012
Skills
Sales, Marketing Strategy, Salesforce.com, PowerPoint, Social Media Marketing, Market Research, Social Media, Marketing, Event Planning, Facebook, Web Analytics, Analysis, Management, Account Management, Telecommunications, Audio Conferencing, Video Conferencing, Zoho, Cloud Computing, Solution Selling, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Public Speaking
Education
University of Arizona, Eller College of Management 2008 — 2012
Bachelor of Arts (BA), Marketing
InterCall January 2014 - Present
InterCall January 2013 - January 2014
InterCall March 2008 - January 2013
Paycor August 2007 - February 2008
Brinks Home Security June 2005 - August 2007
Skills
Telecommunications, Collaboration Solutions, Online Training Tools, Corporate Communications, Unified Communications, Video, Account Management, Customer Relations, Salesforce.com, Video Conferencing, Investor Relations, New Business Development, Solution Selling, Enterprise Software, Sales Process, Sales, SaaS, Sales Management, Marketing, Business Development, Selling, Strategic Partnerships, B2B, Cold Calling, Sales Operations
Education
The Ohio State University 2000 — 2004
BA Communications, Marketing, PR and Communications
InterCall August 2014 - Present
Cbeyond January 2014 - August 2014
L'Oréal September 2012 - March 2014
Warner Chilcott May 2010 - May 2012
Xerox May 2009 - May 2010
Skills
Fluent Russian, Account Management, Cardiology, Sales Operations, Sales Management, Marketing, Direct Sales, Managed Care, Sales, Cold Calling, Marketing Strategy, Salesforce.com, New Business Development, Team Building, Pharmaceutical Sales, Customer Service, Sales Effectiveness, Business Development, Leadership, Contract Negotiation, Management, Solution Selling
Education
State University of New York at Albany
Psychology
State University of New York at Buffalo
Aerospace Engineering
West Genesee
Dole Packaged Foods, LLC January 2015 - Present
Dole Packaged Foods, LLC February 2013 - January 2015
Dole Packaged Foods, LLC December 2011 - February 2013
Dole Packaged Foods, LLC March 2011 - December 2011
Campbell Soup Company December 2009 - February 2011
Campbell Soup Company September 2008 - November 2009
Campbell Soup Company September 2006 - August 2008
Los Angeles Times October 2005 - August 2006
InterCall February 2005 - October 2005
InterCall September 2004 - February 2005
Skills
Trade Marketing, IRI, Retail Link, Category Development, SKU Rationalization, Forecasting, Strategic Planning, Market Analysis, Competitive Analysis, Business Planning, TPM, SAP, I2, Spectra, Cognos, Microsoft Office, Consumer Insights, Category Management, Panel Data, Annual Planning, Consumer Products, Account Management, Mintel, P&L Responsibility, New Item Launches, Retail, Categorization, Management, Strategy, Customer Insight, Leadership, Advertising, AC Nielsen, Cross-functional Team..., Grocery, Merchandising, Marketing Strategy, Sales, Sales Management, P&L, Category Insights, Pricing, Nielsen, Shopper Marketing, P&L Management
Education
University of Alabama 2000 — 2004
Bachelor's
USC Marshall School of Business
Food Industry Executive Management Program
Fairburn Healthcare Center January 2014 - February 2014
E.G.O. North America April 2013 - February 2014
Clover Electronics April 2012 - June 2012
InterCall March 2009 - July 2010
ABC Daycare September 2008 - December 2008
Skills
Computer Proficiency, Telephone Skills, Customer Experience, Customer Service, Microsoft Office, Medical Terminology, Medical Billing, Medical Coding, HIPAA, Anatomy, Physiology
Education
Herzing University-Madison 2014 — 2016
Bachelor's Degree, Healthcare Business Administration
Ultimate Medical Academy 2013 — 2014
Associate's Degree, Health Science with, 3.04
Ultimate Medical Academy 2013 — 2014
Diploma, Medical Administrative Assistant, 3.48
Griffin High School 1998 — 2001
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Xactly Corp July 2014 - Present
Convercent August 2013 - June 2014
LocationInsight August 2012 - May 2013
Eloqua February 2011 - May 2012
Vocus September 2009 - January 2011
PAETEC May 2008 - September 2009
Fleur De Lis Fashions June 2006 - April 2008
Intercall April 2007 - March 2008
Skills
B2B, Sales Process, Salesforce.com, SaaS, Sales, Enterprise Software, Lead Generation, Strategy, Selling, SEO, Solution Selling, Sales Management, CRM, Marketing Automation, Sales Operations, Account Management, New Business Development, Strategic Partnerships, Leadership, Management, Cloud Computing, Contract Negotiation, Marketing, Social Media Marketing, Marketing Strategy, Competitive Analysis, Entrepreneurship, Strategic Planning, Email Marketing, Direct Sales, Sales Presentations, Analytics, Social Networking, Product Marketing, Software Industry, Lead Management, Cold Calling, Program Management, Product Management, Start-ups, Professional Services, Go-to-market Strategy, Business Development
Education
Tulane University - A.B. Freeman School of Business 2000 — 2004
BA, Finance and Accounting
T-Mobile July 2014 - Present
InterCall April 2009 - January 2015
InterCall July 2012 - May 2014
InterCall July 2011 - May 2014
Skills
Salesforce.com, Telecommunications, Account Management, Team Building, Training, Customer Service, Leadership, Solution Selling, Team Leadership, Coaching, Sales Operations, Sales, Sales Management, Product Management, New Business Development
Education
Trevecca Nazarene University 1981 — 1985
Bachelor of Science (BS), Behavioral Sciences
Digital Reasoning Systems, Inc. February 2015 - April 2015
Dollar General March 2014 - February 2015
Dollar General September 2010 - March 2014
Vanderbilt University July 2005 - September 2010
Emdeon 2003 - 2005
InterCall 2000 - 2003
US Army June 1989 - April 2000
Skills
System Administration, Linux, VMware ESX, Unix, Disaster Recovery, Servers, Troubleshooting, Shell Scripting, Virtualization, VMware, Solaris, DNS, Apache, Storage Area Networks, AIX, Operating Systems, ITIL, Windows Server, Windows, Databases, Security, Data Center, Active Directory, TCP/IP, Network Security, Network Administration, SAN, NAS, HP-UX, Project Management, Technical Support, Netbackup, Linux System..., Unix Shell Scripting, Red Hat Linux, Storage, DHCP, High Availability, Firewalls, Perl, Hardware, RedHat, System Deployment, Software Documentation, Enterprise Architecture, vSphere, Performance Tuning, Networking, IBM AIX
Education
University of Arizona 1991 — 1993
Political Science
General Motors August 2014 - Present
Cox Communications March 2006 - August 2014
InterCall February 2005 - March 2006
Delta Technology 1999 - 2005
Newera communications 1997 - 1999
Skills
Java, Web Services, Java Enterprise Edition, XML, Objective-C, JDBC, Software Development, Agile Methodologies, SQL, SOAP, JBoss Application Server, JavaScript, C++, Software Engineering, C, PHP, iOS development, HTML 5, CSS, jQuery, jQuery UI, RESTful WebServices, Rest, Sun Certified Java..., Apache, ios, Android Development
Education
University of Arkansas at Fayetteville
Master of Science (MS), Electrical Engineering
Irvine Company January 2012 - June 2012
Walsworth Publishing October 2010 - August 2011
InterCall August 2009 - June 2010
Cbeyond March 2009 - June 2009
OC Weekly February 2006 - November 2008
Education
University of Arizona 2000 — 2004
Bachelor of Science (BS), Retail Management & Consumer Sciences, 3.6
InterCall March 2012 - Present
Covidien November 2010 - October 2011
Covidien August 2007 - November 2010
Covidien August 2002 - August 2007
Graphic Controls 1980 - 1998
Skills
Capital Equipment, Account Management, Medical Devices, Sales Management, Cold Calling, Cross-functional Team..., Direct Sales, Product Launch, Selling, New Business Development, Sales Process, Sales Presentations, Salesforce.com, Sales Operations, Sales, Product Marketing, Market Development, Competitive Analysis, Key Account Management, B2B, Channel Partners, Strategic Partnerships, SaaS, Sales Force Development, Lead Generation, Customer Retention
Education
State University of New York at Buffalo
Bachelor's of Science, Psychology
Sierra-Cedar January 2014 - Present
CorFire May 2012 - January 2014
InterCall October 2007 - May 2012
Science Application International Corporation (SAIC) July 2005 - October 2007
Logical Solutions, Inc. 2003 - 2005
Skills
Hardware, Troubleshooting, Integration, Computer Hardware, Software Installation, VMware ESX, Red Hat Linux, Windows Server 2008, System Administration, Active Directory, Servers, DNS, Data Center, VMware, Virtualization, DHCP, Unix, Linux, Operating Systems, vSphere, RedHat, RHEL, Windows Server, TCP/IP, Solaris, Storage, Networking, Windows, SAN, AIX, Cisco Technologies, Computer Security, Disaster Recovery, Firewalls, System Deployment, Oracle, Technical Support, Switches, VoIP, VPN, Shell Scripting, Routers, Network Security
Education
Troy University 2005 — 2008
Bachelors, Computer Science minor Business Administration
Kapow June 2015 - Present
Global Cloud Xchange August 2014 - June 2015
Global Cloud Xchange August 2014 - June 2015
Specops Software November 2011 - March 2014
Specops Software November 2011 - March 2014
InterCall November 2007 - April 2011
Yellow Book January 2007 - November 2007
The Cordish Company January 2006 - January 2007
Skills
Solution Selling, Salesforce.com, Sales Process, Account Management, Direct Sales, Enterprise Software, Sales Presentations, Strategic Partnerships, Sales Operations, Managed Services, Sales Management, Sales, Unified Communications, New Business Development, B2B, Webinars, CRM, Key Account Management, International Sales, Cloud Computing, Business Development, Lead Generation, Competitive Analysis, Product Management, Channel Partners, Software Industry, Product Marketing, Professional Services, Go-to-market Strategy, Market Penetration, Negotiation, Start-ups, Customer Retention, IT Solutions, Channel, Strategic Account..., Cloud Security, Cloud Applications, Network Security, Data Center, LAN-WAN, SaaS, Enterprise Mobility, Hosted Microsoft..., Remote Infrastructure..., Global Communications, Global Delivery, Layer 2, Cloud Computing IaaS, PaaS
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.8
Towson University 2000 — 2003
Bachelor of Applied Science (B.A.Sc.), Kinesiology and Exercise Science
InterCall Digital Media Account ExecutiveInterCallMay 2015 - Present
InterCall November 2011 - Present
Bar Method January 2011 - January 2012
Campi Properties 2007 - 2007
Genentech 2004 - 2005
Nordstrom 2003 - 2004
Skills
Customer Service, Marketing, Account Management, Salesforce.com, Sales, Sales Operations, CRM, Training, Health, Social Media Marketing, Marketing Strategy, Direct Sales, Nutrition, Negotiation, Selling, Sales Process, Market Research, Product Marketing, Lead Generation, Cold Calling, B2B, Solution Selling, Start-ups, Business Development, Customer Retention, Portrait Photography, Contemporary Dance, Prosthetics
Education
University of California, San Diego 2000 — 2002
B.S., Biology
Monta Vista
West Corporation: InterCall & West IP Communications August 2012 - Present
InterCall August 2012 - March 2013
Altria March 2012 - August 2012
Altria July 2010 - February 2012
Arizona Daily Wildcat December 2008 - December 2009
Altria May 2009 - August 2009
Raytheon June 2008 - August 2008
Skills
Sales, Sales Operations, Account Management, Telecommunications, Enterprise Software, Sales Management, Unified Communications, Salesforce.com, SaaS, Sales Presentations, CRM, Marketing, Sales Process, Direct Sales, VoIP, Leadership, Microsoft Excel, Integrated Marketing, Marketing Strategy, Collaboration, Retail, Competitive Analysis, Market Research, Strategic Planning, Entrepreneurship, Advertising, Market Analysis, Merchandising
Education
University of Arizona, Eller College of Management
Bachelor of Science (B.S.), Economics, Entrepreneurship, Magna Cum Laude
Lexmark International, Inc. August 2015 - Present
Lexmark International, Inc. July 2013 - Present
West Interactive January 2010 - June 2013
InterCall March 2006 - December 2009
InterCall June 2005 - March 2006
Sprint May 2001 - June 2005
Sprint December 1998 - May 2001
Sprint December 1996 - December 1998
Sprint October 1994 - December 1996
Sprint August 1991 - October 1994
Skills
Product Marketing, Program Management, Strategic Planning, Vendor Management, Financial Analysis, Cash Management, Product Development, Process Improvement, Marketing Strategy, Business Strategy, Competitive Analysis, Budgeting, Cross-functional Team..., Change Management, Product Strategy, Market Analysis, Forecasting, Market Research, Operations Management, Business Planning, Contract Negotiation, Team Building, Product Management, Marketing Management, Financial Modeling, P&L Management, Business Analysis, Team Management, Financial Management, Product Launch, New Business Development, People Management, Financial Reporting, Budget Management, Product Life Cycle..., Planning, Outsourcing, Channel Management, Product Lifecycle..., Management, Telecommunications, Strategy, Budgets, Project Planning, Strategic Partnerships, Channel Partners, Business Development, Enterprise Software, Leadership, Strategic Leadership
Education
The University of Manchester 1989 — 1989
Study Abroad, International Economics
University of Kansas - Graduate School of Business 1988 — 1989
MBA, Finance, Strategic Planning
The University of Kansas 1986 — 1988
BSBA, General Business
Washington University in St. Louis 1984 — 1986
Sumner Academy 1980 — 1984
InterCall January 2015 - Present
InterCall October 2013 - December 2014
InterCall May 2011 - October 2013
KKI, Inc August 2009 - May 2011
CBIZ Network Solutions, LLC July 2008 - August 2009
EarthLink Business (formerly New Edge Networks) December 2005 - 2008
MegaPath Networks January 2001 - December 2005
Phoenix Networks March 2000 - December 2000
Skills
Telecommunications, Solution Selling, Managed Services, New Business Development, Account Management, Strategic Planning, Contract Negotiation, Direct Sales, Product Development, Business Strategy, Fortune 500 Account..., Enterprise Account..., Unified Communications, SaaS, UCaaS, MPLS Networking, MPLS, MPLS VPN, Cisco Technologies, Lync, WebEx, Video Conferencing, Audio Conferencing, Web Conferences, Global Account..., Forecasting, Sales Funnels, Negotiation, B2B, Product Management, Channel Partners, VoIP, Strategic Partnerships, Sales, Salesforce.com, Product Marketing, Enterprise Software, IP, Security
Education
University of Arizona 1991 — 1995
Bachelor of Fine Arts
Mary Institute and St Louis Country Day School (MICDS) 1984 — 1991
MeetingSense Software Corporation September 2012 - Present
Galvanize Digital Media June 2012 - Present
BT July 2009 - August 2012
MeetingSense Software Corporation January 2009 - August 2012
InterCall July 2007 - July 2009
InterCall Europe August 2006 - May 2007
InterCall Europe November 2005 - August 2006
InterCall Europe December 2004 - November 2005
Intellex - Intelligent Electronic Solutions June 1999 - March 2004
Intellex - Intelligent Electronic Solutions February 1996 - May 1999
Skills
Direct Sales, Business Development, Unified Communications, Managed Services, Video Conferencing, VoIP, Channel, Telecommunications, Solution Selling, Telepresence, Cloud Computing, SIP, SaaS, IP, Strategic Partnerships, SIP Trunking, Mobile Devices, Telephony, Professional Services, Wireless, Account Management, Product Marketing, Sales Process, Sales, Product Management, CRM, Team Management, Go-to-market Strategy, Sales Operations, Channel Partners, New Business Development, Salesforce.com, B2B, Selling, Enterprise Software, International Sales, Key Account Management, Strategy, Lead Generation, Start-ups, Leadership, Product Development, Management, Networking, Partner Management, Security, Hosted Services, Pre-sales, Data Center, Software Industry
Education
University of Bridgeport 2007 — 2007
BA Equiv, Sales & Marketing
The University of Queensland 1994 — 1995
BA, English, Philosophy
Gruppo Marcucci January 2014 - Present
Delta Dental Plans Association February 2010 - November 2013
Delta Dental Plans Association November 2006 - February 2010
InterCall November 2002 - November 2006
InterCall January 2002 - November 2002
InterCall October 1998 - January 2002
AT&T September 1997 - October 1998
AT&T July 1995 - August 1997
Strategy&, a member of the PwC network of firms (formerly Booz & Company) April 1993 - July 1995
Accenture June 1986 - April 1993
Skills
Strategy, Strategic Partnerships, Product Management, Leadership, Strategic Planning, Management, Start-ups, IT Strategy, Business Development, Product Development, Telecommunications, Integration, New Business Development, Project Planning, SaaS, Teleconferencing, Product Marketing, Sales, Management Consulting, Business Planning, Process Improvement, CRM, Business Process..., Healthcare, Program Management, Business Strategy, Vendor Management, Sales Process, Telecommunications..., Team Building, Team Leadership, Direct Sales, Sales Management, Salesforce.com, Cloud Computing, Business Alliances, Cross-functional Team..., Business Analysis, Account Management, Business Intelligence, Contract Negotiation, Sales Operations, Executive Management, Enterprise Software, Professional Services, Solution Selling, Analytics, Change Management, Consulting, Mergers & Acquisitions
Education
The University of Chicago Booth School of Business 1988 — 1991
MBA, Policy Studies
University of Michigan 1982 — 1986
BS, Computer Science
Niles High School 1979 — 1982
Salesforce.com July 2014 - Present
InterCall June 2009 - July 2014
Solutionz Conferencing April 2008 - May 2009
InterCall December 2002 - April 2008
Softchoice 1995 - 1998
Skills
Unified Communications, Webinars, Salesforce.com, Solution Selling, Video Conferencing, Audio Conferencing, Sales Process, SaaS, Tandberg, CRM, Managed Services, Collaboration Solutions, Hosted Services, WebEx, Channel, Direct Sales, Telecommunications, Cloud Computing, Contract Negotiation, Sales, Strategic Partnerships, Professional Services, B2B, Management, New Business Development, Leadership, Lead Generation, Selling, Sales Operations, Customer Retention, Channel Partners, Cold Calling, Product Marketing, Call Centers, Telephony, Software Industry, Go-to-market Strategy, Enterprise Software, Partner Management, Networking, IP
Education
University of California, Santa Cruz 1991 — 1993
Sociology, Sociology
Temple City High School 1984 — 1988
Impact Productivity January 2003 - Present
Impact Organizing LLC January 2003 - Present
InterCall January 1992 - December 1995
Async March 1990 - December 1991
Skills
Professional Organizing, Efficiency Improvement, Email Etiquette, Performance Improvement, Time Management, New Business Development, Management, Training, Small Business, Project Management, Home Staging, Sales, Paper Management, Downsizing, Chronic Illness, Organization, Executive Coaching, Marketing, ADHD Coaching, Strategic Thinking, Strategic Planning, Productivity Coaching, Group Presentations, Productivity, Employee Training, Group Training, Email Management, Sales Process
Education
The George Washington University - School of Business
Bachelors of Business Administration, Marketing
Valeant Pharmaceuticals July 2014 - Present
Onset Dermatologics May 2011 - July 2014
InterCall July 2009 - May 2010
Johnson & Johnson: McNeil Pediatrics January 2008 - June 2009
GlaxoSmithKline 2006 - 2007
Enterprise Rent-A-Car 1998 - 2006
Skills
Sales, Cold Calling, Pharmaceutical Sales, Account Management, Sales Operations, Sales Management, Pharmaceutical Industry, Sales Presentations, Sales Force Development, New Business Development, Selling, Product Launch, Contract Negotiation, Management, Medical Devices, Selling Skills, Strategic Planning
Education
University of California, Los Angeles 1994 — 1998
BA, Sociology
Hart High
Norfolk Southern Railroad January 2015 - Present
NCR August 2013 - December 2014
Engauge (US) April 2013 - July 2013
InterCall October 2011 - December 2012
Meggitt Training Systems November 2008 - April 2010
Meggitt Training Systems (formerly Firearms Training Systems) November 2008 - April 2010
Orasi Software 2010 - 2010
Meggitt Training Systems October 2006 - October 2008
Brickstream October 2004 - October 2006
Firearms Training Systems 2000 - 2004
Skills
Quality Assurance, Test Planning, SDLC, Testing, Integration, Process Improvement, Program Management, Requirements Analysis, Six Sigma, Test Automation, Systems Engineering, Software Quality..., Agile Methodologies, Software Project..., Test Cases, Visio, Quality Center, User Acceptance Testing, System Testing, Test Management, Performance Testing, Regression Testing, Manual Testing, Scrum, Waterfall, Agile Project Management, Software Documentation, Black Box Testing, PMP, Requirements Management, JIRA, Defect Tracking, HP Quality Center
Education
The Johns Hopkins University 1991 — 1996
MS, Environmental Engineering
University of Pittsburgh 1982 — 1986
BS, Electrical Engineerng
InterCall April 2009 - Present
West Corporation 1999 - Present
InterCall May 2002 - November 2006
Shaw Industries 1996 - 1999
Skills
Product Management, Sales, Project Management, Product Development, Channel, Unified Communications, SaaS, Sales Presentations, Hosted Services, VoIP, Telephony, Direct Sales, Solution Selling, Account Management, Webinars, Telecommunications, Strategic Partnerships, Wireless, Cloud Computing, WebEx, Video Conferencing, Vendor Management, Telepresence, Customer Retention, Salesforce.com, Call Center, Streaming Media, Sales Process, Mobile Devices, Audio Conferencing, Managed Services, Sales Operations, Professional Services, CRM, B2B, Lead Generation, MPLS, Selling, Live Meeting, Cold Calling, SIP Trunking, Channel Partners, Product Marketing, Enterprise Software, IP, Co-location, Partner Management, Call Centers, Collaboration Solutions, Data Center
Education
The University of Georgia 1994 — 1996
International Business / Spanish
Reinhardt College 1992 — 1994
Liberal Arts
Hewlett-Packard 2013 - Present
InterCall November 2006 - November 2013
Softtek May 2003 - November 2006
Softtek Information Services 2003 - 2006
Skills
Visual Basic, UML, Testing, SQL, SDLC, Requirements Analysis, SQL Server, Windows, Linux, Quality Assurance, HTML, JavaScript, Agile, Databases, Six Sigma, Web Development, Test Planning, Integration, PL/SQL, Web Applications, Unix, Informix, Requirements..., Test Cases, Test Estimation, Test Analysis, Agile Testing, Web Testing, Agile Methodologies, Microsoft SQL Server, Tomcat, Scrum, Quality Center, Analysis, MS Project, Visio, Software Development, Software Project..., Software Documentation, Software Quality..., IIS, XML, Test Automation, Oracle, Web Services, HP Quality Center, Microsoft Project
Education
CINVESTAV-IPN 1995 — 1997
Master's degree, Electrical Engineering
Universidad La Salle, A.C. 1990 — 1995
Bachelor, Bachelor in Systems Engineering
InterCall October 2010 - Present
Alex Butkus Design November 2008 - Present
Penton Media 2000 - November 2008
Yoshi's 1998 - 2007
Primedia 1998 - 2000
Cardinal Business Media January 1997 - January 1998
Education
University of California, Los Angeles 1990 — 1994
BA
UC Santa Cruz Extension, Silicon Valley 2009 — 2012
Certificate
Bishop O'Dowd High School 1987 — 1990
InterCall June 2002 - Present
ConferenceCall.com 2002 - 2010
Skills
Advertising, B2B Marketing, Budgets, CMS, Analytics, Digital Marketing, Digital Media, Digital Strategy, Direct Marketing, E-commerce, E-commerce SEO, Google Adwords, Google Analytics, Interactive Advertising, Interactive Marketing, Lead Generation, Management, Marketing, Marketing Strategy, Mobile Marketing, Online Advertising, Online Marketing, Organic Search, PPC, Project Management, SEM, SEO, Social Media Marketing, Salesforce.com, Web Analytics
Education
The University of Texas at Dallas 1997 — 2000
Lancope October 2014 - Present
Tripwire April 2013 - October 2014
nCircle (Acquired by Tripwire) August 2012 - April 2013
Akibia June 2010 - August 2012
SevOne Inc May 2008 - June 2010
Eirteic Consulting Ltd June 2007 - April 2008
SilverBack Technologies 2000 - 2007
Candle Corporation 1999 - 2000
Norrell 1997 - 1999
InterCall 1993 - 1997
Skills
Internet Security, Cloud Computing, Security, SaaS, Enterprise Software, Network Security, Managed Services, Compliance, Cisco Technologies, VMware, Data Center, Integration, Networking, Management, VoIP, Software Industry, Salesforce.com, Virtualization, Unix, Solution Architecture, Leadership, Information Security..., Storage, Solution Selling, Channel Partners, Product Management, ITIL, IT Service Management, Sales Enablement, Information Security, Unified Communications, Pre-sales, Go-to-market Strategy, Business Alliances, Disaster Recovery, Professional Services, Enterprise Architecture, IT Strategy, Servers, Computer Security, Storage Area Networks, TCP/IP, IT Management, Firewalls, Identity Management, Business Continuity, Solaris, System Deployment, IT Operations, Sniper
Education
Troy University 1990 — 1994
BS, Computer Science & Business Administration
FranklinCovey January 2012 - Present
Health, Life & HMO 2004 - January 2012
DeSoto ISD - HPPDS 2005 - 2008
FranklinCovey December 2002 - September 2005
InterCall January 2001 - January 2003
Skills
Sales Process, Strategic Consulting, Productivity Improvement, Leadership Development, Time Management, Management Development, Strategy Execution, Business Writing, Organizational..., Coaching, Salesforce.com, Executive Coaching, Organizational..., Management Consulting, Team Building, Strategic Planning, Performance Management, Sales Management, Management, Program Management, Change Management, Sales, Leadership, Training, Performance Improvement, Personnel Management, Strategy
Education
Texas Tech University
BBA, Marketing
InterCall June 2015 - Present
InterCall December 2012 - Present
InterCall January 2011 - December 2012
Skills
Consultative Selling, Account Management, Direct Sales, Sales Support, Lead Generation, Sales Presentations, Sales Management, New Business Development, Customer Relations, Key Account Management, Salesforce.com, Marketing Strategy, Advertising, Customer Service, Marketing Communications, Online Marketing, Business Planning, Product Management, Microsoft Office, Excel, Business Strategy, Social Media Marketing, PowerPoint, Selling, Online Advertising, Strategic Partnerships, Product Marketing, Digital Marketing, Contract Negotiation, Sales Operations, Cloud Computing, Unified Communications, Video Conferencing, VoIP, Enterprise Software, Solution Selling
Education
University of Nevada-Las Vegas 2003 — 2005
BA, Communications
The University of South Dakota 2001 — 2002
BA, Advertising
InterCall July 2013 - Present
UnitedHealthcare January 2013 - July 2013
UnitedHealthcare May 2012 - January 2013
College Pro Painting May 2010 - August 2010
College Pro Painting May 2009 - August 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Retail, Event Planning, Microsoft Word, Social Media, Public Speaking, Social Networking, Leadership, Marketing, Coaching, Sales, Time Management, New Business Development, Outlook, Salesforce.com, Social Media Marketing, Facebook, Team Leadership
Education
University of Arizona 2007 — 2011
Bachelor of Letters, Arts, and Science, Interdisciplinary Studies
InterCall September 2015 - Present
Blue Jeans Network April 2014 - September 2015
Blue Jeans Network December 2012 - April 2014
Streamline Circuits January 2011 - November 2012
Streamline Circuits November 2009 - January 2011
The Camino Medical Group June 2007 - August 2007
Palo Alto Medical Foundation May 2007 - August 2007
Netwoven June 2006 - August 2006
Netwoven May 2006 - August 2006
Skills
Sales Management, Sales Support, Project Coordination, Entrepreneurship, Cold Calling, Lead Generation, Client Acquisition, Client Development, Team Leadership, Customer Service, Pricing Negotiation, Customer Satisfaction, Customer Loyalty, Marketing Strategy, Online Marketing, Joomla, Web Content Management, Snowboarding, Project Execution, Sales Presentations, Customer Value..., Prospect Research, Pricing Strategy, Sales, Sales Operations, SaaS, Cloud Computing, Video Conferencing, Salesforce.com, Direct Sales, New Business Development, Selling, CRM, Solution Selling, Analytics, Strategic Partnerships, B2B, Unified Communications, Business Development, Management, Strategy, Account Management, Leadership, Networking, Sales Process, Key Account Management, Start-ups, Product Marketing, Business Planning, Strategic Planning
Education
University of Arizona, Eller College of Management 2005 — 2009
B.S., Marketing
Homestead High School 2001 — 2005
Oracle February 2014 - Present
Byrnes Communications November 2011 - January 2014
Moretti Consulting 2003 - 2014
OpenIssue, LLC 2011 - 2012
InterCall 2006 - 2011
Big Sky Communications 2003 - 2006
Pinto-Moretti Consulting 2001 - 2003
Sun Microsystems, Services 1998 - 2001
Artisoft 1996 - 1998
Skills
Customer Reference..., Customer Reference, Program Management, International Marketing, Customer Relations, Unified Communications, Marketing, CRM, Product Marketing, International Markets, Strategic Communications, Marketing Communications, Webinars, Content Development, Account Management, Leadership, Vendor Management, Public Relations, B2B, Sales Operations, Start-ups, Corporate Communications, Demand Generation, B2B Marketing, Salesforce.com, Training, Marketing Strategy, Social Media Marketing
Education
University of Arizona
Bachelor of Fine Arts, Media Arts
InterCall October 2010 - Present
JCDecauxNA April 2005 - October 2010
Fort Worth Weekly Newspaper March 2004 - April 2005
Physicians Weight Loss Centers August 2002 - December 2003
Skills
Conversant in Spanish..., Business Networking, Public Relations, Building Relationships, Relational Databases, Marketing, Sales, Sales Presentations, Public Speaking, Organization, Cross-functional Team..., Strategic Leadership, Thought Leadership, Situation Analysis, Multi Tasking, Multinational, International Sales, International Project..., International..., Positive Can-do Attitude, Positive Team Player, Positive Energy, Self-driven, Self Management, Self-starter, Outside Sales, Lead Generation, Opportunity Mapping, New Business..., Proficient Communicator, High Proficiency, Computer Proficiency, Professional..., Following Through, Close Attention to..., Diligent, Relationship Marketing, Agile Project Management, Mind Mapping, Organizational Structure, Customer Engagement, Strategic Planning, Strategic Communications, Strategic Partnerships, Strategic Alliances, Strategic Thinking, Alliance Marketing, Global Alliance..., Business Alliance..., New Business Development
Education
Texas Tech University 2000 — 2004
Bachelor of Arts & Science, Public Relations & Marketing
Lorena
Daimler January 2010 - Present
InterCall April 2009 - January 2010
Microsoft January 2008 - April 2009
Grupo Bocar November 2005 - January 2008
Pfizer 2003 - 2005
Skills
SharePoint, Windows Server, Process Improvement, Active Directory, C#, ITIL, Microsoft SQL Server, Powershell, VMware, SQL Server, IIS, Negotiation, Problem Solving, ASP.NET, Web Applications, Scripting, Linux, Servers, PHP, Virtualization, .NET, SQL
Education
Universidad del Valle de Atemajac 1999 — 2003
Bachelor, Electronics
Universidad del Valle de Atemajac 1999 — 2003
Bachelor of Electronics, Electrical, Electronics and Communications Engineering
intersoftware
InterCall November 2000 - Present
Skills
Webinars, Live Meeting, WebEx, Video, Audio Conferencing, Video Conferencing, Unified Communications, Customer Service, PowerPoint, Public Speaking, Adobe Connect, Training, Telecommunications, Account Management, E-Learning, Lync, SaaS, Customer Retention, Sales, Strategic Partnerships, Sales Process, Customer Satisfaction, Professional Services, Solution Selling, Selling, Direct Sales, Managed Services, Tandberg, Salesforce.com, Collaboration Solutions, CRM, Telepresence, Cold Calling
Education
Troy University 1997 — 2001
The Home Depot August 2013 - Present
InterCall April 2013 - August 2013
GEICO February 2007 - May 2011
NCO Financial Systems July 2006 - February 2007
Skills
Administrative Work, Communication, General Insurance, Human Resources, Staffing Services, Multi Tasking, Microsoft Technologies
Education
Strayer University-Georgia 2011 — 2015
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Tidewater Community College
InterCall 2012 - Present
Skills
Test Planning, Software Quality..., Software Development, SQL, Business Analysis, Test Automation, Quality Center, Test Cases, Testing, Manual Testing, HP Quality Center, Quality Assurance, Regression Testing, Production Support, Requirements Gathering, JIRA
Education
Troy University
Master of Business Administration (MBA)
Pathways Center January 2013 - Present
Pathways Center April 2011 - December 2012
InterCall September 2009 - April 2011
State of Alabama Oil and Gas Board January 2008 - August 2009
Skills
Quality Assurance, Documentation, Microsoft Office, Auditing, Research, Public Speaking, Process Improvement, Budgets
Education
University of Alabama 2003 — 2006
Bachelor's Degree, Accounting
CTS, Inc. January 2011 - Present
MultiPoint Communications July 2008 - January 2011
InterCall May 2002 - August 2007
Skills
Lync Server 2010, Hardware, Windows Server, SharePoint, Active Directory, Microsoft Exchange, Video Conferencing, Telecommunications, IIS, Microsoft SQL Server, Networking, CRM, SDLC, Servers, Visio, Virtualization, System Deployment, WAN, Operating Systems, Network Security, Hyper-V, Unified Communications, Windows 8, Lync Server 2013, Skype for Business, Server Administration
Education
University of Alabama at Birmingham 2008 — 2010
Bachelor of Science, Information Systems
EarthLink December 2012 - Present
Birds on a Wire Photography March 2009 - Present
InterCall June 2009 - December 2012
InterCall January 2007 - January 2009
Skills
Salesforce.com, WebEx, Account Management, Audio Conferencing, Telecommunications, Solution Selling, Webinars, Live Meeting, Direct Sales, Call Center, Sales, Video Conferencing, Call Centers, Project Management, Leadership, Customer Satisfaction, Team Leadership, Microsoft Excel, Customer Service, Team Building, Data Entry, Management, Software Documentation, Customer Retention, Training, Customer Experience, Cold Calling, CRM
Education
Troy University 2002 — 2004
Bachelors in Business Administration, Human Resources Management and Services, 3.5
Veritas Health February 2013 - Present
Mom.com September 2011 - December 2011
American Girl 1999 - 2003
InterCall 1998 - 1999
Kraft Foods Group 1996 - 1997
American Color Labs January 1995 - December 1996
Skills
Marketing, Sales, Market Planning, Start-ups, Advertising, Account Management, Retail, Management, Social Media Marketing, New Business Development, Strategy, Client Relations, Client Services, Key Account Management, Sales Management, Sales Operations, Marketing Strategy, Business Operations, Business Strategy, Negotiation, Project Management, Marketing Opportunities, Process Improvement, Business Process..., Administrative Suppport, Identifying Sales..., Sales Quotas, Telecommunications, Healthcare, Healthcare Management, Renewal payments, Business Growth..., Customer Satisfaction, Startup Development, New Product Ideas, Sales Promotion, Promotional Strategies, Audio Conferencing, Project Direction, At Multitasking, Account Planning, Point of sale, Display Advertising, Sale Revenue, Local Merchants, Customer Service, Operations Management, Strategic Customer..., Market Analysis, Marketing Management
Education
University of Kansas 1989 — 1993
B.S. Journalism, Advertising
InterCall September 2015 - Present
Abbott December 2014 - September 2015
Express Employment Professionals October 2014 - November 2014
lululemon athletica November 2013 - January 2014
Aspen Ski and Board October 2010 - November 2013
Skills
Sales, Organization, Customer Satisfaction, Child Development, Microsoft Word, Microsoft Excel, PowerPoint, Time Management, Leadership, Merchandising, Visual Merchandising, Microsoft Office, Customer Service
Education
The Ohio State University 2010 — 2014
Bachelor of Applied Science (BASc), Human Development and Family Studies
University of Toledo 2009 — 2010
General Studies
KiteDesk December 2014 - July 2015
CallTower 2010 - 2011
InterCall 2006 - 2010
MacArthur Associates 2005 - 2006
Club Med 2003 - 2005
Skills
Sales Enablement, Sales Effectiveness, Sales Enablement Tools, Lead Generation, Sales Prospecting, Prospecting Skills, B2B, Social Networking, Enterprise Solution..., Social Media Measurement, Cold Calling, Social Media, Sales Process, Strategic Sales Plans, Salesforce.com, CRM, SaaS, Sales Operations, Solution Selling, Enterprise Software, Cloud Computing, Training, Prospect Research, Personal Values, Business Ethics, Business Development, Strategic Partnerships, Unified Communications, Direct Sales, Leadership, Selling, Partner Management, Video Conferencing, Channel Sales, New Business Development, Sales Presentations, Sales Management, Marketing, Sales, Recruiting, Technical Recruiting, Corporate Communications, Managed Services, VoIP, Telecommunications, Channel, Client Relations, Client Education
Education
University of California, Santa Barbara 1999 — 2003
Global Studies and Spanish, International Politics and Economics (Latin American Emphasis)
Universidad Carlos III de Madrid 2001 — 2001
Global Studies and Spanish, Spanish literature, language, journalism, & art
SRVHS 1994 — 1999
InterCall June 2010 - Present
Hockey's Future April 2009 - January 2012
Stream57 June 2009 - June 2010
VH1 2006 - 2008
Eminence Front Productions October 2003 - May 2006
Seineger Advertising June 2002 - October 2003
Skills
After Effects, Video, Broadcast, Final Cut Pro, Avid, Editing, Motion Graphics, Video Production, Film, Commercials, Photoshop, Premiere, Web Video, Sound, Post Production, Digital Media
Education
University at Buffalo 1998 — 2001
Ducks Unlimited July 2013 - Present
InterCall September 2008 - August 2013
Clear Channel Communications October 2007 - September 2008
MKD International, Inc. June 2006 - October 2007
Jamison, Money, Farmer & Co. June 2005 - May 2006
Skills
Business Development
Education
University of Alabama 2001 — 2005
BA, Public Relations
Centennial high school
OpDecision LLC July 2013 - Present
Tactical Digital October 2010 - Present
Conference America, Inc. July 2005 - April 2010
InterCall November 2002 - July 2005
AT&T Mobility November 2001 - November 2002
Career Consultants July 1994 - October 2001
Skills
Audio & Web Conferencing, Video Conferencing, Online Data Backup, IP Phones, Fax2Mail, Enterprise Social..., POTS Lines Invoice..., New Business Development, Online Backup, Sales Operations, Sales, Cloud Computing, Telecommunications, Unified Communications, Managed Services, Solution Selling, Salesforce.com, VoIP, Call Centers, IP, SaaS, Hosted Services, Direct Sales, Management, Telephony, Sales Process, Selling, B2B
Education
Towson University
Bachelor of Science (BS)
InterCall / West Corporation May 2014 - August 2015
Dr. Bee's Remedees June 2012 - 2014
InterCall August 2010 - June 2012
ADP August 2008 - July 2010
Skills
New Business Development, Salesforce.com, Solution Selling, Unified Communications, Direct Sales, Cold Calling, Sales Process, Webinars, Account Management, WebEx, Sales Presentations, B2B, Sales Management, Video Conferencing, Lead Generation, Strategic Partnerships, Sales, Sales Operations, Channel, Telecommunications, SaaS, Selling, Management, Managed Services, Professional Services, Networking, Channel Partners, CRM, Customer Retention, Marketing, Leadership, Business Development, Customer Service, Contract Negotiation, Strategy, Cloud Computing, Enterprise Software, VoIP, Team Building, Marketing Strategy, Cross-functional Team..., Training, Negotiation, Vendor Management, Strategic Planning, Budgets, Team Leadership, Start-ups, Customer Satisfaction
Education
University of Arkansas at Fayetteville 2005 — 2008
Bachelor of Science in Business Administration, Marketing/Marketing Management, General
Pleasant Grove High School
InterCall September 2011 - Present
Earthlink Business November 2009 - September 2011
Covad Communications 2009 - 2010
One Communications December 2008 - November 2009
LinkSource Communications August 2007 - November 2008
Capital Telecommunications Inc 2000 - 2007
Skills
Collaboration Solutions, Solution Selling, Contract Negotiation, VoIP, Managed Services, Sales Management, Telephony, Unified Communications, Salesforce.com, Sales, Account Management, Sales Process, SaaS, Selling, Direct Sales, Channel Partners, Cloud Computing, Business Development, Hosted Services, Co-location, Telecommunications, SIP Trunking, Video Conferencing
Education
Towson University 1990 — 1995
Bachelor of Science, Interdisciplinary Studies
Loyola Blakefield High School 1984 — 1988
IZZI Telecom January 2015 - Present
IZZI Telecom October 2014 - January 2015
Cablevision March 2012 - October 2014
Accival October 2010 - November 2011
InterCall February 2009 - September 2010
Accival June 2006 - January 2009
Skills
Software Development, Desarrollo de software, Java, Java Enterprise Edition, JavaScript, Linux, SQL, Unix, Spring, HTML, AngularJS, Oracle ASAP 7.2, Team Leadership, Oracle ASAP 5.2, Software Project..., Telecommunications, IT Management, Business Analysis, Integration, JMS, IT Service Management, Unix Shell Scripting, Spring Framework, Integración, Guiones shell, Liderazgo de equipos, Android Development, Android SDK, iOS Development, Análisis de negocio, Gestión de proyectos de..., Gestión de servicios TI, Java EE, Telecomunicaciones, Shell Scripting, Administración de las..., Oracle, Microsoft SQL Server, Bases de datos, WebLogic, Tomcat
Education
Universidad La Salle, A.C. 2004 — 2008
Licenciatura en Ingeniería, Ingeniería Cibernética y en Sistemas Computacionales
Universidad La Salle, A.C. 2004 — 2008
Ingeniería, Cibernética y en Sistemas Computacionales
English Pro Soccer November 2014 - Present
InterCall September 2012 - Present
NYCFCBlues.com October 2014 - July 2015
Kick4Life August 2014 - May 2015
Men's Running UK September 2012 - July 2014
InterCall EMEA February 2011 - September 2012
InterCall EMEA January 2010 - June 2011
InterCall EMEA September 2007 - January 2010
@UK PLC March 2007 - August 2007
@UK PLC August 2006 - February 2007
Skills
Webinars, Unified Communications, Telepresence, UC, Audio Conferencing, OCS, Lync Server 2010, Video Conferencing, Account Management, Hosted Services, Telecommunications, WebEx, Solution Selling, Managed Services, Streaming Media, VoIP, Co-location, Salesforce.com, Strategic Partnerships, Business Development, SIP Trunking, SaaS, Selling, Channel, Direct Sales, Collaboration Solutions, Management, Cloud Computing, Strategy, Professional Services, Sales, Webcasting, Channel Partners, B2B, Sales Process, MPLS, Leadership, Networking, Sales Management, Go-to-market Strategy, Sales Operations, Enterprise Software, CRM, Tandberg, Lead Generation, International Sales, Cold Calling
Education
University of Central Lancashire 2002 — 2006
2nd, BA(Hons) Journalism
Tomlinscote Secondary School 1995 — 2002
Herman Miller 2015 - Present
Olive and Boone August 2012 - July 2015
Uptic Studios January 2011 - January 2015
InterCall September 2008 - October 2009
Arizona Foothills June 2006 - October 2008
Skills
Interior Architecture, Furniture, Space Planning, Furnishings, Rendering, Sketching, Design Research, Interior Design, Floor Plans, Business Development, Branding & Identity, Industrial Design, Graphic Design, Visual Arts, Strategic Planning, Marketing Strategy
Education
Washington State University 2010 — 2013
Master's degree, Interior Design
University of Arizona 2002 — 2006
Bachelor of Arts (BA), Broadcast Journalism
Tides Enterprises September 2015 - Present
Labinal Power Systems January 2012 - August 2015
Aerotek Commercial Staffing July 2010 - January 2012
InterCall July 2002 - April 2010
Skills
Employee Relations, HR Policies, Risk Management, Team Building, Benefits Administration, Onboarding, Personnel Management, Process Improvement, Training, Succession Planning, College Recruiting, Talent Acquisition, Organizational..., Vendor Management, Recruiting, Deferred Compensation, Employee Benefits, Management, Applicant Tracking..., Performance Management, Human Resources, New Hire Orientations, HRIS, Leadership, Coaching, Technical Recruiting, Employee Engagement, FMLA, Interviews, Team Management, Sourcing, Talent Management, Strategic Planning, Team Leadership
Education
Troy University
Bachelor of Business Administration (BBA), Human Resources Management and Services
Baxter/Gambro Renal May 2007 - Present
InterCall 1993 - 2006
Skills
Benefits, Employee Relations, Performance Management, Hiring, Payroll, Benefits Administration, HRIS, Employee Benefits, Onboarding, Budgets, Human Resources, Leadership Development, Training, Deferred Compensation, Outlook, Leadership, HR Policies, Succession Planning, Recruiting, Employee Engagement, College Recruiting, FMLA, New Hire Orientations, Personnel Management, Talent Management
Education
Troy University 2004 — 2006
Bachelor of Science, Business Administration
Intercall October 2012 - Present
Networkfleet, Inc. February 2012 - October 2012
Integra Telecom January 2009 - February 2012
Integra Telecom August 2006 - December 2008
24 Hour Fitness August 2005 - August 2006
Skills
Account Management, Direct Sales, Solution Selling, Sales Management, Salesforce.com, New Business Development, Sales Process, Sales Operations, Sales, B2B, Cold Calling, Contract Negotiation, Strategic Planning, VoIP, Managed Services, Unified Communications, Telecommunications, Management, Selling, Training, Strategic Partnerships, Lead Generation, Sales Presentations, Channel Partners, Key Account Management, Cloud Computing, Customer Retention, Call Centers, SaaS, Wireless, Business Development, Leadership
Education
The University of New Mexico 1996 — 2001
Bachelor of Arts, Marketing/ Business
Simon Frazer University 1999 — 2000
InterCall March 2011 - Present
InterCall January 2011 - March 2012
InterCall January 2009 - February 2011
Ryan Homes June 2004 - December 2008
Skills
Salesforce.com, Solution Selling, New Business Development, Sales, SaaS, Direct Sales, Sales Process, Account Management, Cold Calling, Selling, Unified Communications, Lead Generation, Sales Operations, Sales Presentations, B2B, Sales Management, Telecommunications, Management, Channel Partners, Managed Services, Strategic Partnerships, International Sales, Product Marketing, Competitive Analysis, Customer Retention, Contract Negotiation, Professional Services, Strategy, Product Management, Cloud Computing, Enterprise Software, CRM, Key Account Management, Partner Management, Business Development, Go-to-market Strategy, Cross-functional Team..., Software Industry, Start-ups, Mobile Devices, VoIP, Webinars, Call Centers
Education
The College of New Jersey 2000 — 2004
Bachelor of Science (BS), International Business Management
The College of New Jersey 2000 — 2004
Bachelors of Science, International Business Management
Moore Medical December 2012 - Present
InterCall November 2010 - December 2012
GFI Digital 2007 - 2010
Education
The University of Kansas 2003 — 2007
Accellion March 2014 - Present
PGi September 2009 - March 2014
Global Crossing November 2007 - November 2008
InterCall September 2004 - October 2007
CMP Media March 2001 - July 2004
Honk! Infantwear, Inc. March 1996 - March 2001
Concorde Pictures/New Horizons Home Video, Inc. September 1991 - October 1994
Skills
Web Collaboration, Video Collaboration, Audio Conferencing, Mobile Technology, Cloud Computing, Cloud-based, Cloud Applications, Mobile Communications, Mobile Applications, SaaS, Unified Communications, Lync, Adobe Connect, WebEx, MS Live Meeting, iMeet, Salesforce.com, RainKing, Hoovers, Creative Solutions, Communication Skills, Entrepreneurship, New Business Development, Direct Sales, Sales Presentations, Web Services, Web Applications, Webinars, Customer Liason, Solution Selling, Customer Centric..., StoryLeaders Selling, SOAR, Business Networking, Vendor Relationships, Account Management, Acquisition Sales, Creative Strategy, Strategic Thinking, Leadership, Strategic Partnerships, Channel, Video Conferencing, Live Meeting, Selling, Mobile Devices, Software Industry, Enterprise Software, Telepresence, Complex Sales
Education
University of California, Los Angeles
Bachelor of Arts, English
InterCall May 2013 - Present
InterCall January 2009 - May 2013
InterCall June 2005 - January 2009
Skills
SQL, Business Objects, Management, Forecasting, Capacity Planning, Project Management, Capacity Management, Financial Modeling, Data Analysis, Data Warehousing, Wireless, Team Leadership, Data Migration, Vendor Management, Salesforce.com, Troubleshooting, VoIP
Education
Troy University 1998 — 2005
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
Plan b Solutions, Inc March 2007 - Present
Resources on Demand (sister company to ITC) August 2005 - October 2006
Irvine Technology Corporation (ITC) October 2003 - August 2005
InterCall March 2002 - October 2003
Skills
Cold Calling, Technical Recruiting, New Business Development, Applicant Tracking..., Business Development, Internet Recruiting, Lead Generation, Professional Services, Staffing Services, Key Account Management, Software Documentation, Solution Selling, Information Technology, Management, Outsourcing, Leadership, Business Intelligence, Enterprise Software, Selling, Sales, Team Management, CRM, Interviews, Sales Management, Marketing, Sourcing
Education
University of Arizona 1993 — 1997
BA, Communications & Sociology
San Marino High School 1989 — 1993
Freightquote August 2014 - Present
Freightquote.com July 2009 - August 2014
InterCall February 2006 - July 2009
Skills
Customer Service, Microsoft Excel, Accounts Payable, Accounts Receivable, Customer Satisfaction, Data Entry, Team Leadership, Microsoft Word, Microsoft Office, Invoicing
Education
University of Kansas 1994 — 2001
Bachelor of Arts (BA), Music Teacher Education
Novartis September 2014 - Present
Autodesk February 2013 - September 2014
SkilaMederi May 2012 - February 2013
Novartis November 2009 - May 2012
Novartis Pharmaceuticals Corp. January 2007 - November 2009
Novartis October 1999 - January 2007
Medline Industries August 1998 - September 1999
AT&T TCG Cerfnet June 1997 - August 1998
InterCall June 1996 - June 1997
Skills
Hypertension, Alzheimer's disease, Osteoporosis, Strategic Planning, Budget Management, Rheumatology, Endocrinology, Gastroenterology, Nephrology, Dermatology, Neurology, Cardiology, Sales Force..., Diabetes, Family Practice, Psychiatry, Managed Care, Internal Medicine, Product Launches, Hospitals, Sales Management, Key Account Management, Long Term Care, Infusion, Product Launch, Sales Effectiveness, Pharmaceutical Sales, Urology, Sales Force Development, Sales Operations, Selling Skills, Pharmaceutical Industry, Hospital Sales, Sales
Education
University of Redlands 2001 — 2003
MBA, Business Adminstration
University of California, Riverside 1989 — 1993
Bachelor of Science, Business Administration
Fisher & Paykel Healthcare October 2013 - Present
CBIZ October 2012 - October 2013
InterCall October 2011 - October 2012
ADP May 2010 - October 2011
The University of Arizona April 2008 - May 2010
Skills
Account Management, Salesforce.com, Direct Sales, Cold Calling, Lead Generation, Solution Selling, Sales Process, Sales, Recruiting, Sales Operations, Sales Presentations, B2B, CRM, Selling
Education
University of Arizona 2006 — 2010
Bachelors, Communications/Marketing
Cisco April 2014 - Present
InterCall May 2012 - March 2014
InterCall October 2011 - May 2012
Cisco WebEx LLC October 2008 - November 2011
WebEx August 2005 - October 2008
AT&T Wireless/Cingular November 2000 - August 2005
Skills
SaaS, WebEx, Account Management, Unified Communications, Salesforce.com, Training, Lead Generation, CRM, Management, Project Management, Strategy, Email Marketing, Sales, Customer Retention, Call Centers
Education
Casa Roble Fundamental High School
General Education
University of California, Davis
InterCall October 2006 - Present
InterCall September 2004 - October 2006
InterCall October 2000 - September 2004
InterCall February 1999 - October 2000
InterCall August 1997 - February 1999
InterCall July 1994 - August 1997
Skills
Sarbanes-Oxley, Microsoft Office, Asset Managment, Service Desk, Symantec Antivirus, Symantec Endpoint..., SCCM, Iso 9000, Project Management, Critical Thinking, Performance Reporting, Employee Management, Highly detail oriented, Crystal Reports, Information Security, Citrix, People Skills, Video Conferencing, VoIP, Telecommunications, Unified Communications, Leadership, Customer Satisfaction, Audio Conferencing, Technical Support, Access, SaaS, Hardware, Management, Polycom Video..., Asset Management, Troubleshooting, Servers, Hosted Services, Security, Tandberg, Cisco Call Manager, Active Directory, Lync, WebEx, Telepresence, Managed Services, Cisco Technologies, Unified Messaging
Education
Troy University 2001 — 2003
Business Information Systems, BA in Business Information Systems
Qlik May 2014 - Present
Azul Systems February 2009 - May 2014
Information Builders October 2008 - January 2009
DataSynapse July 2007 - September 2008
DataSynapse October 2006 - July 2007
InterCall February 2006 - October 2006
Flambeau Inc. August 2004 - August 2005
Harrison Rental Properties March 2003 - June 2005
Skills
Enterprise Software, CRM, Lead Generation, Salesforce.com, Business Development, Project Management, Competitive Analysis, Management, Sales Operations, Marketing Strategy, Cloud Computing, Business Intelligence, Consulting, Professional Services, Entrepreneurship, New Business Development, SaaS, Business Strategy, Strategic Partnerships, Sales, Microsoft Excel, Solution Selling, PHP, Marketing Automation, JavaScript, Java, Product Management, MySQL, Microsoft SQL Server, HTML/XML, SQL Server, CSS, C#, International Sales, Stored Procedures, Salesforce.com..., Visual Studio, Product Marketing, Product Development, Excel, Normalization, ASP.NET AJAX, Intrapreneurship, C++, VBA, Marketo, WCF Services, Amazon Web Services..., Big Data, Analytics
Education
University of Wisconsin-Madison 2002 — 2005
Bachelor of Science (BS), Business Administration
The School of the Art Institute of Chicago 1998 — 2002
Design and Architecture
Intercall March 2005 - December 2008
Safelite Auto Glass 2003 - 2004
Access Communications 2002 - 2003
Genesys Conferencing 1996 - 2002
Tru Turn Inc. 1990 - 1993
Skills
Unified Communications, Webinars, Microsoft Office, Training, Direct Sales, Strategy, B2B, Business Development, Sales, Program Management, Management, Salesforce.com, SaaS, Sales Management, Selling, Video Conferencing, Solution Selling, Strategic Partnerships, Customer Service, Managed Services, Marketing Strategy, Marketing, Audio Conferencing, Retail, Customer Satisfaction
Education
Troy University in Montgomery
InterCall June 2005 - Present
Lakeside Irrigation, LLC January 2000 - Present
ITC^Deltacom/Interstate FiberNet June 1999 - June 2005
ITC^Deltacom September 1998 - June 1999
Interstate FiberNet September 1997 - September 1998
Skills
T1, Telecommunications, IP, Management, VoIP, Project Management, SIP, Networking, Data Center, Routing, Network Design, Computer Network..., Optical Fiber, Technical Support, Call Centers
Education
Villanova University 2003 — 2005
Master Certificate Applied, Project Management
Troy University 2000 — 2003
Business, Information Systems
Southern Union State Community College 1997 — 2000
US Government December 2010 - Present
SAIC March 2010 - December 2010
Intercall July 2006 - March 2010
TSYS April 2003 - June 2006
TSYS April 2003 - January 2005
A 2/14 Infantry 1990 - 1993
Skills
Requirements Analysis, Integration, SharePoint, SDLC, Visio, PMP, Business Analysis, User Acceptance Testing, Test Planning, Testing, SQL, Agile Methodologies, Software Project..., Requirements Gathering, Management, Security Clearance, Vendor Management, Quality Assurance, Software Documentation, Software Development, Program Management, Team Building, Process Improvement, Databases, Analysis, IT Management, Business Process, Security, Enterprise Architecture, ITIL, Leadership
Education
Troy University 2007 — 2009
MS, Management/Information Systems
Troy University 1999 — 2003
BS, Resource Management
American Heart Association December 2011 - Present
MTV Staying Alive Foundation June 2011 - December 2011
American Heart Association September 2010 - June 2011
American Heart Association 2007 - 2010
American Heart Association 2005 - 2007
American Heart Association 2003 - 2005
InterCall 2000 - 2003
Motiva Enterprises LLC 1997 - 2000
Skills
Fundraising
Education
The University of Dallas 1998 — 2000
MBA
The University of Texas at Austin 1992 — 1996
BBA, Finance
United High School 1989 — 1992
Kelly Services July 2014 - Present
Kelly Services June 2006 - July 2014
Kelly Services Inc January 1996 - October 2011
InterCall May 1994 - November 1995
Skills
Problem Solving, Customer Relations, Team Building, Troubleshooting, Customer Service, Excel, Administration, Customer Satisfaction, PowerPoint, Access, Microsoft Office, Compliance, Call Center, Vendor Relations, Visio, Microsoft Excel, System Administration, Vendor Management, Software Documentation, Recruiting, Invoicing, Training, Hiring, Program Management, Process Improvement, Call Centers, CRM, Management, Employee Relations, Leadership, Quality Assurance, Team Leadership, Business Analysis, Change Management, SharePoint, Performance Management, SDLC, Technical Recruiting, Talent Acquisition, Contract Recruitment, Sourcing, Staffing Services, Temporary Staffing, Consulting, Networking, Temporary Placement, Applicant Tracking..., Interviews, Industrial Sector, Screening Resumes
Education
Kaplan University 2008 — 2011
Masters, Information Technology, 4.0
Kaplan University 2006 — 2008
BS, Business
Oracle University 2001 — 2001
Certification, Oracle Discoverer Database Administrator
Troy University in Montgomery 1993 — 1994
Nursing
Troy University 1980 — 1984
English/Foreign Language
West IP Communications July 2015 - Present
West IP Communications July 2011 - Present
West UC Solultions July 2009 - July 2011
InterCall September 2008 - July 2009
Skills
Unified Communications, Solution Selling, Salesforce.com, SaaS, Cloud Computing, Telecommunications, Video Conferencing, Managed Services, Enterprise Software, Strategic Partnerships, Account Management, Direct Sales, Professional Services
Education
University of Central Arkansas 1995 — 2000
InterCall February 1999 - Present
Solid Rock Children's Home August 1996 - February 1999
State of Alabama February 1985 - August 1996
Roanoke, Lagrange, Wadley Police Dept November 1979 - February 1985
US Army November 1975 - December 1978
Education
Andersonville Theological Seminary 2000 — 2007
Bachelor, Theology
Troy University 2004 — 2006
Master, Business
Troy University 2002 — 2004
Bachelor, Business
Temple Christain College 1995 — 1998
Associate, Theology
Southern Union St. Jr. College 1979 — 1982
Associate, Business
InterCall May 2014 - Present
InterCall February 2012 - May 2014
Genesys Conferencing Ltd October 2007 - February 2012
Genesys Conferencing Ltd January 2006 - September 2007
Dell Computers GmbH December 2004 - December 2005
United Parcel Service October 2001 - March 2003
Skills
Telecommunications, Unified Communications, Video Conferencing, Call Centers, Salesforce.com, Call Center, Troubleshooting, Telephony, TCP/IP, Cisco Technologies, CRM, WebEx, HTML scripting, T-SQL Stored Procedures, Oracle PL/SQL..., Team Building, Team Leadership, Mentoring New Hires, Databases, ERP Implementations
Education
The Open University 2007 — 2009
Certificate, IT & German language
Univerzita Komenského v Bratislave 2002 — 2005
3 years, German Language and Literature & Psychology
InterCall January 2008 - Present
Mediaedge:cia July 2005 - January 2008
OMD January 2004 - July 2005
Education
University of Alabama 1998 — 2002
Bachelor of Arts, Communications
Kia Motors Manufacturing Georgia January 2011 - Present
Koch Industries/ GA Pacific/Encadria Staffing August 2009 - March 2010
Knology March 2008 - April 2009
Knology March 2008 - April 2009
InterCall November 2006 - March 2008
ITC DeltaCom May 2004 - January 2006
Delta Staffing June 2000 - June 2003
Skills
ADP, Benefits Administration, Billing, Word, PowerPoint, Excel, Spreadsheets, Employee Relations, Outlook, Microsoft Office, SAP, Telephone Skills, Team Building, Hiring, Customer Service, Problem Solving, Payroll, Benefits, HRIS, Data Entry, Employee Benefits, Compensation, Employee Engagement, Onboarding
Education
Troy University
Bachelor of Science, Human Resource Management
Troy University
Master's degree, Human Resource Management
InterCall August 2014 - Present
InterCall January 2012 - Present
Clayton Booksore March 2009 - May 2010
Drama Mama, Inc. January 2008 - March 2009
Skills
Sales, Salesforce.com, Direct Sales, Account Management, Sales Process, Cold Calling, Solution Selling, Sales Management, B2B, Customer Retention, Sales Operations, Customer Service, New Business Development, Unified Communications, SaaS
Education
University of California, Davis 1984 — 1988
BA, Psychology, Education
InterCall 2014 - Present
Randstad 2012 - 2014
Robert Half International 2011 - 2012
ADP April 2009 - March 2010
Enterprise Rent-a-Car 2005 - 2009
Skills
Talent Acquisition, Cold Calling, Recruiting, Coaching, Employee Relations, Sales Management, Sourcing, Talent Management, Team Building, New Business Development, Management, Salesforce.com, Executive Search, Negotiation, College Recruiting, Sales Process, Sales, Call Center, Strategic Planning, Temporary Staffing, Temporary Placement
Education
University of California, Los Angeles
BA, Psycholgy
Buzzer Real Estate Inc May 2014 - Present
Women Owned Networking National October 2013 - December 2013
InTheLoop Marketing, Inc. May 2013 - October 2013
InterCall March 2012 - May 2013
InterCall December 2011 - March 2012
InterCall July 2009 - December 2011
Skills
Account Management, Unified Communications, Oracle Applications, Call Management, Solution Selling, Event Management, Service Coordination, Salesforce.com, Cloud-based, Chatter, Cisco Technologies, WebEx, Microsoft Office, Microsoft Technologies, Microsoft CRM, Workflow Software, Lync Server 2010, Adobe, Final Cut Pro, QuickBooks
Education
University of Iowa 2005 — 2009
Communication Studies, Psychology, Spanish
Universidad de Alicante 2008 — 2008
Spanish
Schlumberger July 2013 - Present
Schlumberger February 2013 - July 2013
Schlumberger July 2010 - February 2013
InterCall June 2009 - September 2009
Travail Employment Group HQ June 2008 - September 2008
Skills
Financial Analysis, Cost Accounting, Finance, Analysis, Budgets, Variance Analysis, Manufacturing, Financial Accounting, Auditing, Business Strategy, Managerial Finance, Account Reconciliation, Accounting, Forecasting, Operational Efficiency, Financial Audits, Internal Audit, Business Process...
Education
The University of Manchester 2007 — 2010
Bachelor's degree, Business Studies
Rush University Medical Center June 2013 - Present
Northwestern University, Feinberg School of Medicine January 2013 - May 2013
Mercer June 2011 - June 2012
Groupon November 2010 - June 2011
InterCall September 2009 - November 2010
Mercer 2008 - 2008
Skills
Writing, Technical Writing, Copy Editing, Vendor Relations, Healthcare
Education
The University of Texas at Austin 2005 — 2009
BA, French, Anthropology
Anthropologie January 2015 - Present
The Party Girl Events August 2014 - Present
eaHELP May 2014 - January 2015
Urban Outfitters August 2012 - August 2013
InterCall March 1996 - September 2012
InterCall 1994 - 2011
Anacomp Corporation 1990 - 1995
Skills
Salesforce.com, Audio Conferencing, New Business Development, Account Management, Solution Selling, Marketing Strategy, Sales Operations, Cold Calling, Sales Process, Contract Negotiation
Education
University of Arizona 1981 — 1985
BA, Business
Quest Diagnostics May 2013 - Present
Office Team October 2012 - May 2013
Home schooling August 2011 - May 2013
Avon May 2010 - September 2012
Office Team November 2010 - June 2011
Openet 2011 - 2011
Armed Forces Insurance February 2009 - July 2009
Wal Mart February 2008 - February 2009
InterCall October 2007 - January 2008
West Virginia February 2005 - November 2006
Skills
Customer Service, Microsoft Word, Microsoft Excel, Data Entry, Microsoft Office, Outlook, PowerPoint, Administrative..., Access, File Management, Time Management, Spreadsheets, Teamwork, Event Planning, Office Management, Process Scheduler, Inventory Management, Sales, Research, Social Media, Human Resources
Education
Thomas Edison State College 2014 — 2016
Bachelor's Degree, Accounting
West Virginia Wesleyan College 1997 — 2001
Bachelors, Political Study
Buckhannon Upshur High School 1993 — 1997
Diploma
Sharp's Audio Visual August 2014 - June 2015
Audability Inc. February 2013 - January 2014
InterCall September 2008 - February 2013
Distributel April 2005 - September 2008
Maisonneuve-Rosement Hospital Foundation September 2004 - April 2005
Bell September 2000 - February 2002
Bell 1989 - 2000
Skills
Unified Communications, Audio Conferencing, Video Conferencing, Solution Selling, web meeting, Telecommunications, Marketing Communications, Customer Satisfaction, Customer Follow-up, Customer Service, Customer Retention, Partenariats..., Rétention de la..., Gestion de compte, Ventes directes
Education
Laval University 1986 — 1989
BACHELOR OF ARTS, Major in Communications
Laval University
Walsworth Publishing October 2010 - Present
InterCall August 2009 - June 2010
OC Weekly March 2006 - November 2009
Education
University of Arizona 2000 — 2004
BACHELOR OF SCIENCE, RETAIL MANAGEMENT AND CONSUMER SCIENCES
InterCall January 2013 - Present
InterCall November 2011 - December 2012
Official Payments April 2011 - November 2011
InterCall October 2009 - April 2011
InterCall April 2009 - October 2009
InterCall September 2007 - April 2009
InterCall June 2005 - September 2007
InterCall June 2004 - June 2005
InterCall September 2000 - June 2004
Skills
Video Conferencing, SDLC, Telecommunications, WebEx, Test Planning, Quality Assurance, Testing, Software Documentation, Change Management, Salesforce.com, Integration, Software Development, Process Improvement, Software Quality..., Unix, Software Project..., Software Testing Life..., Project Management, Project Planning, Release Management, Release Notes, Technical Documentation, Disaster Recovery, Business Process, Troubleshooting, Technical Support, Test Cases, Visio, System Deployment, Security, Quality Center
Education
Troy University 2003 — 2006
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
InterCall July 1996 - Present
Skills
Telecommunications, Customer Service, Sales, Account Management, Leadership, Team Leadership, Sales Management, Business Development, New Business Development, Strategy
Education
Opelika High School
Bachelor's degree, HR and Business Management
Troy University
HR and Business Management
InterCall January 1997 - Present
Education
Troy University