Support.com Company
Description
Support.com, Inc. is a US-based multinational computer technology corporation that provides online tech support. It is headquartered in Sunnyvale, California, California, USA. Support.com provides online computer support to consumers and home-based business across the United States and Canada via remote access. Headquarters: Redwood City, California, United States CEO: Elizabeth Cholawsky (May 2014–) Founder: Mark Pincus Founded: December 1997 Subsidiaries: SDC Software, Inc., SupportSoft India Pvt Ltd,
Support.com List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Support.com. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Support.com Salaries. You can even request information on how much does Support.com pay if you want to. Learn about salaries, pros and cons of working for Support.com directly from the past employees.
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Support.com Employees
Employee
Years
Job
Industry
Rich Matta Rich Matta's Support.com Experience October 2012 - April 2014
Job Senior Vice President and General Manager of the Consumer Division at Reputation.com
Industry Computer Software
Experience
Reputation.com April 2014 - Present
Support.com October 2012 - April 2014
Support.com June 2009 - September 2012
SupportSoft (now part of Aptean) November 2005 - June 2009
SupportSoft (now part of Aptean) November 2004 - October 2005
SupportSoft (now part of Aptean) December 2001 - October 2004
SupportSoft (now part of Aptean) November 2000 - November 2001
Deloitte Consulting August 1994 - November 2000
Skills
SaaS, Product Management, Enterprise Software, Cloud Computing, Agile Methodologies, CRM, Integration, IT Strategy, Engineering Management, Scrum, Business Intelligence, Management Consulting, SQL, Software Development, Competitive Analysis, M&A experience, Business Development, Data Warehousing, Data Modeling, General Management, P&L Management, Start-ups, Management, Cross-functional Team..., Leadership, Strategy, Analytics, Software Project...
Education
Pomona College 1990 — 1994
B.A., Economics
Reputation.com April 2014 - Present
Support.com October 2012 - April 2014
Support.com June 2009 - September 2012
SupportSoft (now part of Aptean) November 2005 - June 2009
SupportSoft (now part of Aptean) November 2004 - October 2005
SupportSoft (now part of Aptean) December 2001 - October 2004
SupportSoft (now part of Aptean) November 2000 - November 2001
Deloitte Consulting August 1994 - November 2000
Skills
SaaS, Product Management, Enterprise Software, Cloud Computing, Agile Methodologies, CRM, Integration, IT Strategy, Engineering Management, Scrum, Business Intelligence, Management Consulting, SQL, Software Development, Competitive Analysis, M&A experience, Business Development, Data Warehousing, Data Modeling, General Management, P&L Management, Start-ups, Management, Cross-functional Team..., Leadership, Strategy, Analytics, Software Project...
Education
Pomona College 1990 — 1994
B.A., Economics
Bryan Henry Bryan Henry's Support.com Experience September 2014 - June 2015
Job Owner of Henry Family Computers
Industry Information Technology and Services
Experience
Henry Family Computers January 2013 - Present
Support.com September 2014 - June 2015
LesBois Park June 2014 - March 2015
GCA Services Group September 2013 - March 2014
ProPeople February 2013 - March 2013
ProPeople September 2011 - September 2012
Vesta Corporation February 2011 - August 2011
Securitas February 2009 - August 2010
Pipeline Computers July 2008 - December 2008
Geek Squad September 2005 - June 2008
Skills
Wireless Networking, IP Networking, Windows, Firewalls, Active Directory, VPN, Network Administration, Network Security, VMware, Troubleshooting, TCP/IP, System Administration, Routers, Microsoft Certified..., Windows Server, Networking, Security, Software Installation, Technical Support, Hardware, Laptops, Operating Systems, Computer Repair
Education
University of Phoenix 2010 — 2012
Associates, Information Technologies
Centennial Job Corps 2002 — 2003
A+ Certification, Computer and Information Sciences and Support Services, Completed
Lane Community College 2000 — 2001
GED - Some College Classes, Graphic Design, Obtained GED
Wellsprings Friends School
G.E.D., High School
Henry Family Computers January 2013 - Present
Support.com September 2014 - June 2015
LesBois Park June 2014 - March 2015
GCA Services Group September 2013 - March 2014
ProPeople February 2013 - March 2013
ProPeople September 2011 - September 2012
Vesta Corporation February 2011 - August 2011
Securitas February 2009 - August 2010
Pipeline Computers July 2008 - December 2008
Geek Squad September 2005 - June 2008
Skills
Wireless Networking, IP Networking, Windows, Firewalls, Active Directory, VPN, Network Administration, Network Security, VMware, Troubleshooting, TCP/IP, System Administration, Routers, Microsoft Certified..., Windows Server, Networking, Security, Software Installation, Technical Support, Hardware, Laptops, Operating Systems, Computer Repair
Education
University of Phoenix 2010 — 2012
Associates, Information Technologies
Centennial Job Corps 2002 — 2003
A+ Certification, Computer and Information Sciences and Support Services, Completed
Lane Community College 2000 — 2001
GED - Some College Classes, Graphic Design, Obtained GED
Wellsprings Friends School
G.E.D., High School
Andrew Lenkoski Andrew Lenkoski's Support.com Experience October 2013 - Present
Job Home network support at support.com and IT field technician.
Industry Consumer Goods
Experience
support.com October 2013 - Present
Self Employeed November 2012 - Present
Puronics, Incorporated 2012 - 2013
Cellular Central Verizon July 2011 - September 2012
Deluxe March 2006 - July 2011
Sleep Inn August 2002 - June 2004
Skills
Graphic Design, Management, Sales, Photography, Digital Photography, Plumbing, Customer Service, IT Solutions, Network Administration, Computer Repair, Photoshop, InDesign, Project Management, Microsoft Office, Web Design
Education
Westwood College-Denver South 2007 — 2010
Associate's degree, Graphic Design, 4.0
Kent State University 2005 — 2006
Exploratory, 3.8
support.com October 2013 - Present
Self Employeed November 2012 - Present
Puronics, Incorporated 2012 - 2013
Cellular Central Verizon July 2011 - September 2012
Deluxe March 2006 - July 2011
Sleep Inn August 2002 - June 2004
Skills
Graphic Design, Management, Sales, Photography, Digital Photography, Plumbing, Customer Service, IT Solutions, Network Administration, Computer Repair, Photoshop, InDesign, Project Management, Microsoft Office, Web Design
Education
Westwood College-Denver South 2007 — 2010
Associate's degree, Graphic Design, 4.0
Kent State University 2005 — 2006
Exploratory, 3.8
Blayne Dodds Blayne Dodds's Support.com Experience August 2014 - September 2015
Job Making systems work right.
Industry Information Technology and Services
Experience
Support.com August 2014 - September 2015
Sykes September 2013 - November 2013
Design Strategies May 2013 - August 2013
Ciber May 2012 - November 2012
Stream Global Services March 2010 - July 2011
Internet Cafe June 2003 - August 2007
Skills
Windows, Technical Support, Help Desk Support, Active Directory, Microsoft Office, Networking, Customer Satisfaction, Desktop Administration, VPN, RAID, NAS, BMC Remedy, Microsoft Exchange, SCCM, Track-It, Kaseya, Blackberry Enterprise..., Operating Systems, Servers, Hardware, PeopleSoft, Software Installation, ITIL, Windows 7, XP, Laptops, Group Policy, DHCP, Printers, DNS, Citrix, Windows XP
Education
Penn State University 2008 — 2009
Bachelor of Science (B.Sc.), Management Information Systems, General
Hillsborough Community College
Associate of Science (A.S.), Computer Engineering Technology/Technician
Support.com August 2014 - September 2015
Sykes September 2013 - November 2013
Design Strategies May 2013 - August 2013
Ciber May 2012 - November 2012
Stream Global Services March 2010 - July 2011
Internet Cafe June 2003 - August 2007
Skills
Windows, Technical Support, Help Desk Support, Active Directory, Microsoft Office, Networking, Customer Satisfaction, Desktop Administration, VPN, RAID, NAS, BMC Remedy, Microsoft Exchange, SCCM, Track-It, Kaseya, Blackberry Enterprise..., Operating Systems, Servers, Hardware, PeopleSoft, Software Installation, ITIL, Windows 7, XP, Laptops, Group Policy, DHCP, Printers, DNS, Citrix, Windows XP
Education
Penn State University 2008 — 2009
Bachelor of Science (B.Sc.), Management Information Systems, General
Hillsborough Community College
Associate of Science (A.S.), Computer Engineering Technology/Technician
Tom Notter Tom Notter's Support.com Experience July 2014 - December 2014
Job Overnight Stocker at Walmart
Industry Wireless
Experience
Walmart February 2015 - Present
Support.com July 2014 - December 2014
Alpine Access June 2014 - July 2014
MyChoice Internet July 2010 - June 2014
Walmart September 2009 - July 2010
Sykes June 2002 - September 2009
ComputerZone February 2000 - June 2002
Ecolab November 1998 - January 2000
Knaack Mfg. 1997 - November 1998
Knaack Mfg. June 1991 - 1997
Skills
Mobile Applications, Mobile Devices, Customer Service, Wireless Networking, Wireless Broadband, Technical Support, Help Desk Support, Mikrotik, Motorola Canopy, Product Management, Microsoft Office, Open Office, Sales, Ubuntu, Linux, Mobile Technology, Social Media, Strategic Partnerships, Product Marketing, Team Leadership, Customer Satisfaction, Android, Pesticide Application, Integrated Pest..., Software Installation, Network Design, Call Centers, Networking
Education
McHenry County College 1998 — 1998
Front Line Management training course
Southeastern Illinois College 1990 — 1991
Computer/Information Technology Administration and Management
Round Lake Senior Highschool 1985 — 1989
Diploma
Walmart February 2015 - Present
Support.com July 2014 - December 2014
Alpine Access June 2014 - July 2014
MyChoice Internet July 2010 - June 2014
Walmart September 2009 - July 2010
Sykes June 2002 - September 2009
ComputerZone February 2000 - June 2002
Ecolab November 1998 - January 2000
Knaack Mfg. 1997 - November 1998
Knaack Mfg. June 1991 - 1997
Skills
Mobile Applications, Mobile Devices, Customer Service, Wireless Networking, Wireless Broadband, Technical Support, Help Desk Support, Mikrotik, Motorola Canopy, Product Management, Microsoft Office, Open Office, Sales, Ubuntu, Linux, Mobile Technology, Social Media, Strategic Partnerships, Product Marketing, Team Leadership, Customer Satisfaction, Android, Pesticide Application, Integrated Pest..., Software Installation, Network Design, Call Centers, Networking
Education
McHenry County College 1998 — 1998
Front Line Management training course
Southeastern Illinois College 1990 — 1991
Computer/Information Technology Administration and Management
Round Lake Senior Highschool 1985 — 1989
Diploma
nicole Sheppard nicole Sheppard's Support.com Experience April 2014 - Present
Job Student at Herzing UniversityMadison
Industry Computer & Network Security
Experience
Support.com April 2014 - Present
Toledo area -avail upon request 2003 - 2014
Liberty Tax Service 2012 - 2013
Wound Technology Network October 2010 - May 2012
Toledo area- multiple positions 1995 - 2003
Skills
Access, Critical Thinking, Customer Service, Data Entry, HIPAA, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Research, Teamwork, Windows, Outlook, Medical Terminology, Time Management, Healthcare, Software Documentation, Medical Records, Telephone Skills, Healthcare Information..., EMR, Team Leadership, HTML, Hospitals, Administration, First Aid, Training, Nursing, Supervisory Skills, Clinical Research
Education
Herzing University-Madison 2012 — 2014
Associate of Arts and Sciences (AAS), Information Technology
Lourdes College 2008 — 2012
Registered Nursing/Registered Nurse
Support.com April 2014 - Present
Toledo area -avail upon request 2003 - 2014
Liberty Tax Service 2012 - 2013
Wound Technology Network October 2010 - May 2012
Toledo area- multiple positions 1995 - 2003
Skills
Access, Critical Thinking, Customer Service, Data Entry, HIPAA, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Research, Teamwork, Windows, Outlook, Medical Terminology, Time Management, Healthcare, Software Documentation, Medical Records, Telephone Skills, Healthcare Information..., EMR, Team Leadership, HTML, Hospitals, Administration, First Aid, Training, Nursing, Supervisory Skills, Clinical Research
Education
Herzing University-Madison 2012 — 2014
Associate of Arts and Sciences (AAS), Information Technology
Lourdes College 2008 — 2012
Registered Nursing/Registered Nurse
Sheila Willis's Support.com Experience April 2011 - May 2012
Job Scheduling Coordinator at Smith Media Group Inc.
Industry Public Relations and Communications
Experience
Smith Media Group Inc. May 2012 - Present
SupportCom April 2011 - May 2012
High Class Managemen March 2009 - April 2011
Skills
Customer Service, Admissions Counseling, Sales, Trainer, Management, Quality Assurance, Computer-savvy, Techinical Support, Social Networking, Public Speaking, Conflict Resolution, Microsoft Word, Mircosoft Publisher, Microsoft Excel, Microsoft Office, Lead Generation, Customer Retention, Registartion, Team Leadership, Creative Writing, Social Media, SEO Content Writing, Student Recruiting, Event Planning, Event Management, Team Building, Pastoral Care, Pastoral Counseling, Board of Directors, Call Centers, Training
Education
Langston University
Bachelor's degree, Communication and Media Studies, 3.0
Smith Media Group Inc. May 2012 - Present
SupportCom April 2011 - May 2012
High Class Managemen March 2009 - April 2011
Skills
Customer Service, Admissions Counseling, Sales, Trainer, Management, Quality Assurance, Computer-savvy, Techinical Support, Social Networking, Public Speaking, Conflict Resolution, Microsoft Word, Mircosoft Publisher, Microsoft Excel, Microsoft Office, Lead Generation, Customer Retention, Registartion, Team Leadership, Creative Writing, Social Media, SEO Content Writing, Student Recruiting, Event Planning, Event Management, Team Building, Pastoral Care, Pastoral Counseling, Board of Directors, Call Centers, Training
Education
Langston University
Bachelor's degree, Communication and Media Studies, 3.0
Matthew Matuszak Matthew Matuszak's Support.com Experience September 2014 - Present
Job Help Desk Engineer
Industry Computer Networking
Experience
Support.com September 2014 - Present
Office Depot March 2012 - June 2014
Radio Shack March 2010 - May 2011
Skills
CompTIA A+, Store Management, Merchandising, Retail Sales, Store Operations, Loss Prevention, Visual Merchandising, Cashiering, Planograms
Education
Moraine Valley Community College 2012 — 2018
Computer and Information Systems Security/Information Assurance
Oak Lawn community 2006 — 2008
Diploma
Support.com September 2014 - Present
Office Depot March 2012 - June 2014
Radio Shack March 2010 - May 2011
Skills
CompTIA A+, Store Management, Merchandising, Retail Sales, Store Operations, Loss Prevention, Visual Merchandising, Cashiering, Planograms
Education
Moraine Valley Community College 2012 — 2018
Computer and Information Systems Security/Information Assurance
Oak Lawn community 2006 — 2008
Diploma
Katrina Todorcevic's Support.com Experience November 2012 - January 2013
Job Benefit Analyst at Airbnb
Industry Human Resources
Experience
UC Berkeley March 2014 - August 2014
Sutter Health February 2013 - February 2014
Support.com November 2012 - January 2013
St. Mary Medical Center March 2010 - October 2012
St. Mary Medical Center March 2010 - May 2010
Kids First Academy June 2005 - December 2009
Skills
Employee Benefits, Employee Relations, Human Resources, Recruiting, HR Policies, Onboarding, FMLA, Applicant Tracking..., New Hire Orientations, Microsoft Excel, Lawson HRIS, PeopleSoft, Talent Management, Performance Management, Interpersonal Skill, Software Documentation, Microsoft Word, Hiring, Organizational..., Fundraising, Events Coordination, Lawson, ADP Payroll, Exit Interviews, Kronos
Education
Purdue University Calumet 2006 — 2012
Bachelors, Business - Human Resources
UC Berkeley March 2014 - August 2014
Sutter Health February 2013 - February 2014
Support.com November 2012 - January 2013
St. Mary Medical Center March 2010 - October 2012
St. Mary Medical Center March 2010 - May 2010
Kids First Academy June 2005 - December 2009
Skills
Employee Benefits, Employee Relations, Human Resources, Recruiting, HR Policies, Onboarding, FMLA, Applicant Tracking..., New Hire Orientations, Microsoft Excel, Lawson HRIS, PeopleSoft, Talent Management, Performance Management, Interpersonal Skill, Software Documentation, Microsoft Word, Hiring, Organizational..., Fundraising, Events Coordination, Lawson, ADP Payroll, Exit Interviews, Kronos
Education
Purdue University Calumet 2006 — 2012
Bachelors, Business - Human Resources
Roderick Mitchell's Support.com Experience September 2008 - February 2010
Job A+,MCP,DCSE
Industry Information Technology and Services
Experience
Gold's Gym July 2015 - Present
Lincoln Property Company August 2014 - May 2015
Generational Equity, LLC May 2014 - August 2014
HCL Technologies April 2014 - May 2014
Field Nation October 2010 - May 2014
Tech Force, LLC. September 2013 - February 2014
Epoch Universal, Inc. September 2013 - October 2013
SupportSpace, Ltd. January 2012 - January 2013
Support.com September 2008 - February 2010
Dell September 2006 - September 2008
Skills
Information Technology, Field Service..., Computer Repair, Computer Network..., Computer Hardware..., Computer Hardware..., POS, IP PBX, Telecommunications..., Laptops, Wireless Networking, Technical Support, Troubleshooting, Software Installation, Networking, Hardware, Help Desk Support, Active Directory, Routers, Windows 7, Servers, Microsoft Exchange, System Deployment, Printers, Leadership, Customer Service, Firewalls, VoIP, HP, Microsoft Office, VPN, Switches
Education
National Education Center 1991 — 1993
Associate of Arts and Sciences (AAS), Electrical, Electronic and Communications Engineering Technology/Technician
Kilgore College 1990 — 1991
Associate of Arts and Sciences (A.A.S.), Computer Engineering
Gold's Gym July 2015 - Present
Lincoln Property Company August 2014 - May 2015
Generational Equity, LLC May 2014 - August 2014
HCL Technologies April 2014 - May 2014
Field Nation October 2010 - May 2014
Tech Force, LLC. September 2013 - February 2014
Epoch Universal, Inc. September 2013 - October 2013
SupportSpace, Ltd. January 2012 - January 2013
Support.com September 2008 - February 2010
Dell September 2006 - September 2008
Skills
Information Technology, Field Service..., Computer Repair, Computer Network..., Computer Hardware..., Computer Hardware..., POS, IP PBX, Telecommunications..., Laptops, Wireless Networking, Technical Support, Troubleshooting, Software Installation, Networking, Hardware, Help Desk Support, Active Directory, Routers, Windows 7, Servers, Microsoft Exchange, System Deployment, Printers, Leadership, Customer Service, Firewalls, VoIP, HP, Microsoft Office, VPN, Switches
Education
National Education Center 1991 — 1993
Associate of Arts and Sciences (AAS), Electrical, Electronic and Communications Engineering Technology/Technician
Kilgore College 1990 — 1991
Associate of Arts and Sciences (A.A.S.), Computer Engineering
Anthony Montoya's Support.com Experience March 2013 - Present
Job Tier 1 Technical Support Technician at Service Response Partners, LLC
Industry Computer Networking
Experience
Service Response Partners, LLC/ Opentable Online Reservations June 2014 - Present
Support.com March 2013 - Present
Petz Enterprises/Crosslink Tax Software November 2012 - February 2013
Telesource Nationwide Communications September 2008 - July 2011
Telecontact Resource Services May 2002 - March 2007
Skills
Windows 7, Computer Repair, Network Administration, TCP/IP, Software Installation, Blackberry, Windows XP, Help Desk Support, iOS, Troubleshooting, Network Security, XP, Technical Support, Wireless Networking, Remote Troubleshooting, Mac OS, Wireless Routers, Networking, Printers, Operating Systems, Windows Vista, Windows, Computer Hardware, Blackberry Enterprise..., Customer Support, Tablet PC, Web Design, Routers, A+ Certified, Windows Server, MAC OS X Lion, Microsoft Server 2008 R2, Linux, Adobe Dreamweaver, Active Directory, Hardware, Laptops, CSS, HTML
Education
Modesto Junior College 2013 — 2014
Computer Science
Institute of Technology 2012 — 2013
Associate's Degree, Web and Graphic Design
Northwestern Technical College 1999 — 2000
Microsoft Professional, Computer Network Administration
Service Response Partners, LLC/ Opentable Online Reservations June 2014 - Present
Support.com March 2013 - Present
Petz Enterprises/Crosslink Tax Software November 2012 - February 2013
Telesource Nationwide Communications September 2008 - July 2011
Telecontact Resource Services May 2002 - March 2007
Skills
Windows 7, Computer Repair, Network Administration, TCP/IP, Software Installation, Blackberry, Windows XP, Help Desk Support, iOS, Troubleshooting, Network Security, XP, Technical Support, Wireless Networking, Remote Troubleshooting, Mac OS, Wireless Routers, Networking, Printers, Operating Systems, Windows Vista, Windows, Computer Hardware, Blackberry Enterprise..., Customer Support, Tablet PC, Web Design, Routers, A+ Certified, Windows Server, MAC OS X Lion, Microsoft Server 2008 R2, Linux, Adobe Dreamweaver, Active Directory, Hardware, Laptops, CSS, HTML
Education
Modesto Junior College 2013 — 2014
Computer Science
Institute of Technology 2012 — 2013
Associate's Degree, Web and Graphic Design
Northwestern Technical College 1999 — 2000
Microsoft Professional, Computer Network Administration
Darroll Decker Darroll Decker's Support.com Experience November 2014 - May 2015
Job Contract Repair Technician
Industry Information Technology and Services
Experience
Darroll Decker January 2002 - Present
Support.com November 2014 - May 2015
MobileNet Services August 2014 - October 2014
Willamette Swiss 2009 - 2013
Suntron Corporation 2008 - 2008
Brady Manufacturing, Inc. 2004 - 2005
Skills
Microsoft Excel, English, Research, Microsoft Word, Customer Service, HTML, Negotiation, C, Windows, PowerPoint, C++, Team Building, Public Speaking, Photoshop, Strategic Planning, Teaching, Editing, Outlook, Budgets, Microsoft Office, Java, Teamwork, Team Leadership, Access, System Administration, Analysis, Troubleshooting, Computer Repair, Problem Solving, Creative Problem Solving, Wireless Networking, Windows Server, Linux
Education
Pioneer Pacific College 2012 — 2014
Bachelor's Degree, Computer Science, 3.60
Pioneer Pacific College 2009 — 2012
Associate of Applied Science IT, Computer Systems Networking and Telecommunications, 3.55
Darroll Decker January 2002 - Present
Support.com November 2014 - May 2015
MobileNet Services August 2014 - October 2014
Willamette Swiss 2009 - 2013
Suntron Corporation 2008 - 2008
Brady Manufacturing, Inc. 2004 - 2005
Skills
Microsoft Excel, English, Research, Microsoft Word, Customer Service, HTML, Negotiation, C, Windows, PowerPoint, C++, Team Building, Public Speaking, Photoshop, Strategic Planning, Teaching, Editing, Outlook, Budgets, Microsoft Office, Java, Teamwork, Team Leadership, Access, System Administration, Analysis, Troubleshooting, Computer Repair, Problem Solving, Creative Problem Solving, Wireless Networking, Windows Server, Linux
Education
Pioneer Pacific College 2012 — 2014
Bachelor's Degree, Computer Science, 3.60
Pioneer Pacific College 2009 — 2012
Associate of Applied Science IT, Computer Systems Networking and Telecommunications, 3.55
Clayton Phillips Clayton Phillips's Support.com Experience June 2014 - Present
Job Human Resources Supervisor
Industry Human Resources
Experience
Support.com June 2014 - Present
First Baptist Church Valley Springs March 2010 - Present
L.A. DARLING COMPANY November 2012 - July 2013
United Natural Foods September 2010 - November 2012
United Natural Foods September 2010 - December 2011
CJ TECHNOLOGIES January 2004 - January 2009
VALLEY SPRINGS SCHOOL August 2005 - August 2006
Skills
Blackberry, iPod, Interface Builder, ADP Payroll, Food Safety, Microsoft Office, iPhone, Human Resources, Risk Management, Employee Relations, HRIS, Recruiting, New Hire Orientations, Deferred Compensation, Payroll, Employee Benefits, Employee Engagement, Hiring, HR Policies, Personnel Management, Leadership, Training, Team Building, Management, Software Documentation, Policy, Program Management, Interviews
Education
University of Arkansas 2006 — 2010
Bach. Business Admin, Business
North Arkansas College 2004 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
North Arkansas College 2004 — 2009
Bachelors, Business Administration & Management \ Computer Science
Valley Springs
High School Diploma
Support.com June 2014 - Present
First Baptist Church Valley Springs March 2010 - Present
L.A. DARLING COMPANY November 2012 - July 2013
United Natural Foods September 2010 - November 2012
United Natural Foods September 2010 - December 2011
CJ TECHNOLOGIES January 2004 - January 2009
VALLEY SPRINGS SCHOOL August 2005 - August 2006
Skills
Blackberry, iPod, Interface Builder, ADP Payroll, Food Safety, Microsoft Office, iPhone, Human Resources, Risk Management, Employee Relations, HRIS, Recruiting, New Hire Orientations, Deferred Compensation, Payroll, Employee Benefits, Employee Engagement, Hiring, HR Policies, Personnel Management, Leadership, Training, Team Building, Management, Software Documentation, Policy, Program Management, Interviews
Education
University of Arkansas 2006 — 2010
Bach. Business Admin, Business
North Arkansas College 2004 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
North Arkansas College 2004 — 2009
Bachelors, Business Administration & Management \ Computer Science
Valley Springs
High School Diploma
Maricela Barron Maricela Barron's Support.com Experience September 2008 - June 2012
Job Executive Assistant at AppliedMicro
Industry Consumer Services
Experience
AppliedMicro June 2012 - Present
Support.Com September 2008 - June 2012
Bristlecone Inc September 2007 - February 2010
Intuit, Inc. 1994 - 1998
Skills
Onboarding, Sales Operations, Business Analysis, Administrative..., Human Resources, Travel Arrangements, Management, Account Management, Customer Service, Salesforce.com, Software Documentation, Sales, Sales Management, SaaS, Vendor Management, Calendars, Program Management
Education
St. Mary's College of California 2006 — 2008
Masters, Business Administration
AppliedMicro June 2012 - Present
Support.Com September 2008 - June 2012
Bristlecone Inc September 2007 - February 2010
Intuit, Inc. 1994 - 1998
Skills
Onboarding, Sales Operations, Business Analysis, Administrative..., Human Resources, Travel Arrangements, Management, Account Management, Customer Service, Salesforce.com, Software Documentation, Sales, Sales Management, SaaS, Vendor Management, Calendars, Program Management
Education
St. Mary's College of California 2006 — 2008
Masters, Business Administration
Jessica Gineris's Support.com Experience October 2014 - Present
Job Software Engineer at Support.com
Industry Defense & Space
Experience
Support.com October 2014 - Present
Northrop Grumman Information Systems September 2011 - June 2014
Northrop Grumman Information Systems February 2011 - September 2011
Northrop Grumman Information Systems June 2010 - February 2011
Education
University of California, San Diego 2011 — 2014
Bachelor of Science (B.S.), Computer Science
Palomar College 2010 — 2011
Bachelor of Science (B.S.), Computer Science
University of Arizona 2008 — 2009
Bachelor of Science (B.S.), Computer Science
Support.com October 2014 - Present
Northrop Grumman Information Systems September 2011 - June 2014
Northrop Grumman Information Systems February 2011 - September 2011
Northrop Grumman Information Systems June 2010 - February 2011
Education
University of California, San Diego 2011 — 2014
Bachelor of Science (B.S.), Computer Science
Palomar College 2010 — 2011
Bachelor of Science (B.S.), Computer Science
University of Arizona 2008 — 2009
Bachelor of Science (B.S.), Computer Science
Sherry Franklin's Support.com Experience April 2015 - Present
Job Payroll Supervisor at Support.com
Industry Computer Software
Experience
Support.com April 2015 - Present
Natus Medical Incorporated April 2013 - October 2014
Gilead Sciences May 2011 - February 2013
Equinix July 2010 - May 2011
Symantec Corp January 2009 - April 2009
Adobe Systems May 2008 - September 2008
Skills
Kronos, 401k, ADP Payroll, PeopleSoft, Payroll, Benefits Administration, Human Resources, QuickBooks, Accounts Payable, Accounts Receivable, Microsoft Excel, Account Reconciliation, Customer Service, Invoicing, Budgets, Microsoft Word, Microsoft Office, Balance, Sage, Call Center, Business Intelligence, Oracle, Journal Entries, ADP ReportSmith, SAP, Accounting, Employee Relations, Onboarding, Auditing, Employee Benefits, Training, Time Management, HRIS, Process Improvement, Outlook, Garnishments, Leadership, General Ledger, Deferred Compensation, Finance, HR Policies, Employee Engagement, Vendor Management, Tax, Financial Reporting
Education
San Jose City College 1987 — 1989
Accounting Associates
Support.com April 2015 - Present
Natus Medical Incorporated April 2013 - October 2014
Gilead Sciences May 2011 - February 2013
Equinix July 2010 - May 2011
Symantec Corp January 2009 - April 2009
Adobe Systems May 2008 - September 2008
Skills
Kronos, 401k, ADP Payroll, PeopleSoft, Payroll, Benefits Administration, Human Resources, QuickBooks, Accounts Payable, Accounts Receivable, Microsoft Excel, Account Reconciliation, Customer Service, Invoicing, Budgets, Microsoft Word, Microsoft Office, Balance, Sage, Call Center, Business Intelligence, Oracle, Journal Entries, ADP ReportSmith, SAP, Accounting, Employee Relations, Onboarding, Auditing, Employee Benefits, Training, Time Management, HRIS, Process Improvement, Outlook, Garnishments, Leadership, General Ledger, Deferred Compensation, Finance, HR Policies, Employee Engagement, Vendor Management, Tax, Financial Reporting
Education
San Jose City College 1987 — 1989
Accounting Associates
William Richman William Richman's Support.com Experience August 2011 - Present
Job Manufacturing Technician at Teledyne/ISCO
Industry Computer Software
Experience
support.com August 2011 - Present
Martinstill January 2011 - June 2011
Assurity Life 1987 - 2004
Skills
Troubleshooting, Microsoft Windows, Linux, TCP/IP, E-Mail, Network Administration, Network Design, Network Security, Wireless Networking, Sensors, PLC Programming, Visual Basic, Video, Woodworking, Metal Fabrication, CNC operation, Soldering, Electronics, Automation, CAD, Ethernet, Cabling, Servers, Video Camera, Greenhouse, Laptops, Drill Press, Lathe, Milling, Solar Energy, Customer Service, Wireless Routers, Security System Design, Framing, Herding Cats, Custom Furniture, Home Automation, Microsoft Office, Microcontrollers, Powder Coating, Power Tools, Hand Tools, Remote User Support, APC UPS, Robotics, Satellite TV, Android, Gardening, Technical Support, Microsoft SQL Server
Education
University of Nebraska-Lincoln 1983 — 1986
Mid-Plains Community College 1982 — 1984
Associate's degree, Pre-Engineering
support.com August 2011 - Present
Martinstill January 2011 - June 2011
Assurity Life 1987 - 2004
Skills
Troubleshooting, Microsoft Windows, Linux, TCP/IP, E-Mail, Network Administration, Network Design, Network Security, Wireless Networking, Sensors, PLC Programming, Visual Basic, Video, Woodworking, Metal Fabrication, CNC operation, Soldering, Electronics, Automation, CAD, Ethernet, Cabling, Servers, Video Camera, Greenhouse, Laptops, Drill Press, Lathe, Milling, Solar Energy, Customer Service, Wireless Routers, Security System Design, Framing, Herding Cats, Custom Furniture, Home Automation, Microsoft Office, Microcontrollers, Powder Coating, Power Tools, Hand Tools, Remote User Support, APC UPS, Robotics, Satellite TV, Android, Gardening, Technical Support, Microsoft SQL Server
Education
University of Nebraska-Lincoln 1983 — 1986
Mid-Plains Community College 1982 — 1984
Associate's degree, Pre-Engineering
Jeremy Metcalf's Support.com Experience September 2013 - April 2014
Job Information Technology Specialist at Lautner Irrigation, Inc.
Industry Information Technology and Services
Experience
MetTech August 2012 - Present
Lautner Irrigation, Inc. March 2005 - April 2015
support.com September 2013 - April 2014
Grand Traverse Metro Emergency Services Authority August 2003 - January 2012
American Red Cross August 2009 - January 2011
AmericInn of Traverse City September 2007 - September 2008
Lautner Irrigation, Inc. March 2005 - September 2007
Northwestern Michigan College October 2000 - April 2003
Skills
Computer Hardware..., Computer Repair, Computer Maintenance, Firefighting, Medical Terminology, Emergency Medicine, Inventory Management, Inventory Control, Graphic Design, Hazardous Materials, Outstanding Customer..., Phone Skills, Staff Scheduling, Budget Management, Payroll, Web Design, Computer Upgrades, Database Design, Computer Hardware, Customer Service, Troubleshooting, Computer Forensics, Policy, EMS, Public Safety, Homeland Security, Emergency Management, Public Speaking, Software Installation, Windows XP
Education
Northwestern Michigan College 2012 — 2014
Associate of Science (A.S.), Computer and Information Sciences, General
Northwest Regional Fire Training Center 2003 — 2011
Continuing Education, Fire / EMS
Northwestern Michigan College 2000 — 2003
None, Law Enforcement
Richland High School 1993 — 1997
General, Diploma
MetTech August 2012 - Present
Lautner Irrigation, Inc. March 2005 - April 2015
support.com September 2013 - April 2014
Grand Traverse Metro Emergency Services Authority August 2003 - January 2012
American Red Cross August 2009 - January 2011
AmericInn of Traverse City September 2007 - September 2008
Lautner Irrigation, Inc. March 2005 - September 2007
Northwestern Michigan College October 2000 - April 2003
Skills
Computer Hardware..., Computer Repair, Computer Maintenance, Firefighting, Medical Terminology, Emergency Medicine, Inventory Management, Inventory Control, Graphic Design, Hazardous Materials, Outstanding Customer..., Phone Skills, Staff Scheduling, Budget Management, Payroll, Web Design, Computer Upgrades, Database Design, Computer Hardware, Customer Service, Troubleshooting, Computer Forensics, Policy, EMS, Public Safety, Homeland Security, Emergency Management, Public Speaking, Software Installation, Windows XP
Education
Northwestern Michigan College 2012 — 2014
Associate of Science (A.S.), Computer and Information Sciences, General
Northwest Regional Fire Training Center 2003 — 2011
Continuing Education, Fire / EMS
Northwestern Michigan College 2000 — 2003
None, Law Enforcement
Richland High School 1993 — 1997
General, Diploma
Carl Hick Carl Hick's Support.com Experience August 2013 - Present
Job Remote Service Technician at Support.com
Industry Chemicals
Experience
Support.com August 2013 - Present
Mad Science February 2013 - August 2013
Badger Disposal August 2009 - January 2011
SF Analytical Laboratories June 2007 - January 2009
Cargill December 2006 - May 2007
Milwaukee School of Engineering February 1999 - November 2003
Solvox Manufacturing Company June 1997 - February 1999
Skills
Physics, Chemistry, Science, Laboratory, Organic Chemistry, Gas Chromatography, Quality Control, Titration, Materials Science, Analytical Chemistry, R&D, UV/Vis, Nutritional Chemistry, HPLC, Polymer Chemistry, Chromatography, GC-MS, Mass Spectrometry, NMR, FTIR
Education
UW-Milwaukee 2000 — 2005
Bachelor of Science (BS), Chemistry, 3.8 GPA
Milwaukee Area Technical College 1996 — 2001
Associate of Arts and Sciences (A.A.S.), Chemical Technology, 3.8 GPA
Support.com August 2013 - Present
Mad Science February 2013 - August 2013
Badger Disposal August 2009 - January 2011
SF Analytical Laboratories June 2007 - January 2009
Cargill December 2006 - May 2007
Milwaukee School of Engineering February 1999 - November 2003
Solvox Manufacturing Company June 1997 - February 1999
Skills
Physics, Chemistry, Science, Laboratory, Organic Chemistry, Gas Chromatography, Quality Control, Titration, Materials Science, Analytical Chemistry, R&D, UV/Vis, Nutritional Chemistry, HPLC, Polymer Chemistry, Chromatography, GC-MS, Mass Spectrometry, NMR, FTIR
Education
UW-Milwaukee 2000 — 2005
Bachelor of Science (BS), Chemistry, 3.8 GPA
Milwaukee Area Technical College 1996 — 2001
Associate of Arts and Sciences (A.A.S.), Chemical Technology, 3.8 GPA
Aaron Baca Aaron Baca's Support.com Experience August 2013 - Present
Job Remote Service Technician at Support.com (SPRT)
Industry Wireless
Experience
support.com August 2013 - Present
Volt Workforce Solutions November 2010 - Present
Skills
Technical Support, Call Centers, Troubleshooting, Windows 7, Networking, Help Desk Support, Windows XP, Computer Hardware, Software Documentation, Customer Service, Customer Satisfaction, Recruiting, SharePoint, Vendor Management, Software Installation, Training, Onboarding, Hardware
Education
New Mexico State University 2006 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
support.com August 2013 - Present
Volt Workforce Solutions November 2010 - Present
Skills
Technical Support, Call Centers, Troubleshooting, Windows 7, Networking, Help Desk Support, Windows XP, Computer Hardware, Software Documentation, Customer Service, Customer Satisfaction, Recruiting, SharePoint, Vendor Management, Software Installation, Training, Onboarding, Hardware
Education
New Mexico State University 2006 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Wenlai Zhang's Support.com Experience February 2015 - Present
Job Software Engineer at Support.com
Industry Computer Software
Experience
Support.com February 2015 - Present
AdviseHub November 2014 - February 2015
Skills
JavaScript, AngularJS, Java, SQL, Unix, Node.js, C, HTML, CSS, jQuery, HTML5, AJAX, JSON, KnockoutJS, PHP, Verilog, Cadence, ModelSim, Matlab, SystemVerilog, Layout Tools, Pspice, FPGA, Backbone.js, Simulink, Circuit Design
Education
University of Southern California 2011 — 2013
Master of Science (M.S.), Electrical and Electronics Engineering
The Hong Kong University of Science and Technology 2010 — 2011
Master of Science (M.Sc.), Mechanical Engineering
Northwestern Polytechnical University 2006 — 2010
Bachelor of Engineering (B.E.), Aircraft Design Engineering
Support.com February 2015 - Present
AdviseHub November 2014 - February 2015
Skills
JavaScript, AngularJS, Java, SQL, Unix, Node.js, C, HTML, CSS, jQuery, HTML5, AJAX, JSON, KnockoutJS, PHP, Verilog, Cadence, ModelSim, Matlab, SystemVerilog, Layout Tools, Pspice, FPGA, Backbone.js, Simulink, Circuit Design
Education
University of Southern California 2011 — 2013
Master of Science (M.S.), Electrical and Electronics Engineering
The Hong Kong University of Science and Technology 2010 — 2011
Master of Science (M.Sc.), Mechanical Engineering
Northwestern Polytechnical University 2006 — 2010
Bachelor of Engineering (B.E.), Aircraft Design Engineering
Lee Anne McLemore Lee Anne McLemore's Support.com Experience July 2008 - June 2011
Job Systems Administrator II at Frontier Communications
Industry Information Technology and Services
Experience
Frontier Communications June 2014 - Present
Frontier Communications November 2011 - June 2014
support.com July 2008 - June 2011
Securus Technologies October 2005 - January 2008
Telvista Inc. March 2002 - March 2005
Skills
Solaris, Cisco Technologies, Unix, Switches, Red Hat Linux, Linux, Bash, Vim, MySQL, PostgreSQL, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Microsoft Office, Active Directory, Research, Outlook, Teaching, Public Speaking, HTML, Apache, Cisco, Juniper, Alcatel, PHP, CakePHP, Visio, Sun
Education
University of North Texas 1997 — 1999
Bachelor of Music Composition, Music Theory and Composition
North Lake College 2002 — 2003
Unix System Administration
Frontier Communications June 2014 - Present
Frontier Communications November 2011 - June 2014
support.com July 2008 - June 2011
Securus Technologies October 2005 - January 2008
Telvista Inc. March 2002 - March 2005
Skills
Solaris, Cisco Technologies, Unix, Switches, Red Hat Linux, Linux, Bash, Vim, MySQL, PostgreSQL, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Microsoft Office, Active Directory, Research, Outlook, Teaching, Public Speaking, HTML, Apache, Cisco, Juniper, Alcatel, PHP, CakePHP, Visio, Sun
Education
University of North Texas 1997 — 1999
Bachelor of Music Composition, Music Theory and Composition
North Lake College 2002 — 2003
Unix System Administration
Kenneth Lott Kenneth Lott's Support.com Experience September 2013 - Present
Job Founder at AltruiWorks
Industry Information Technology and Services
Experience
support.com September 2013 - Present
Milwaukee Electric Tool April 2011 - April 2013
IT consultant Self Employed February 2002 - April 2013
Self employed Security Technician February 1994 - March 2002
Skills
Active Directory, Lotus Notes, Troubleshooting, Windows Server, Blackberry Enterprise..., AS400 system, IBM iSeries, Technical Support, Remote User Support, Computer Repair, Microsoft Office, Windows 7, Windows XP Pro, Disaster Recovery, OSHA, IP PBX, Servers, Microsoft Exchange, Testing, Security, Hardware, Process Improvement, Laptops, Visio, Norton Ghost, Antivirus, Integration, VoIP, System Administration, Data Center, Powershell, SharePoint, Windows, Manufacturing, Computer Hardware, Team Leadership, VMware, Networking, Telecommunications, iOS, Vendor Management, Software Documentation, Mobile Device Management, Business Intelligence, Help Desk Support, Citrix, IIS, RPG, Cross-functional Team..., DNS
Education
Mississippi Delta Community College 2003 — 2005
Associate's degree, Computer Networking Technology, 3.2 GPA
Indianola Academy
support.com September 2013 - Present
Milwaukee Electric Tool April 2011 - April 2013
IT consultant Self Employed February 2002 - April 2013
Self employed Security Technician February 1994 - March 2002
Skills
Active Directory, Lotus Notes, Troubleshooting, Windows Server, Blackberry Enterprise..., AS400 system, IBM iSeries, Technical Support, Remote User Support, Computer Repair, Microsoft Office, Windows 7, Windows XP Pro, Disaster Recovery, OSHA, IP PBX, Servers, Microsoft Exchange, Testing, Security, Hardware, Process Improvement, Laptops, Visio, Norton Ghost, Antivirus, Integration, VoIP, System Administration, Data Center, Powershell, SharePoint, Windows, Manufacturing, Computer Hardware, Team Leadership, VMware, Networking, Telecommunications, iOS, Vendor Management, Software Documentation, Mobile Device Management, Business Intelligence, Help Desk Support, Citrix, IIS, RPG, Cross-functional Team..., DNS
Education
Mississippi Delta Community College 2003 — 2005
Associate's degree, Computer Networking Technology, 3.2 GPA
Indianola Academy
Matt VanCleve's Support.com Experience October 2011 - April 2013
Job Systems Adminstrator at MyMediabox
Industry Computer Software
Experience
MyMediabox April 2013 - Present
Support.com October 2011 - April 2013
Domin-8 Enterprise Solutions June 2006 - November 2008
Meyer Tool May 2001 - September 2005
Skills
Windows Server, Active Directory, Microsoft Exchange, DNS, VPN, Hardware, Customer Service, TCP/IP, System Administration, Network Security, DHCP, SMTP, SSH, FTP, IPSec, Wireshark, IDS, iSCSI, VoIP, Cisco Switches, Cisco ios, Cisco Unified..., Dell PowerEdge Servers, IBM Bladecenter, Microsoft Exchange..., Windows Server 2003, Novell Netware, System Configuration, Batch File Programming, VBScript, Windows Boot Process, Windows Registry, Windows Filesystem, Malware Analysis, Virus Removal, DOS, Routers, Switches, Backup Exec, Network Administration, Desktop Support, Storage Area Networks, DataCore, HP Proliant, VMware, Command Line, Servers, Networking, Troubleshooting
Education
Northern Kentucky University 2002 — 2003
Computer Science
Thomas More College 2000 — 2002
Mathematics, Philosophy
MyMediabox April 2013 - Present
Support.com October 2011 - April 2013
Domin-8 Enterprise Solutions June 2006 - November 2008
Meyer Tool May 2001 - September 2005
Skills
Windows Server, Active Directory, Microsoft Exchange, DNS, VPN, Hardware, Customer Service, TCP/IP, System Administration, Network Security, DHCP, SMTP, SSH, FTP, IPSec, Wireshark, IDS, iSCSI, VoIP, Cisco Switches, Cisco ios, Cisco Unified..., Dell PowerEdge Servers, IBM Bladecenter, Microsoft Exchange..., Windows Server 2003, Novell Netware, System Configuration, Batch File Programming, VBScript, Windows Boot Process, Windows Registry, Windows Filesystem, Malware Analysis, Virus Removal, DOS, Routers, Switches, Backup Exec, Network Administration, Desktop Support, Storage Area Networks, DataCore, HP Proliant, VMware, Command Line, Servers, Networking, Troubleshooting
Education
Northern Kentucky University 2002 — 2003
Computer Science
Thomas More College 2000 — 2002
Mathematics, Philosophy
De'Juan Johnson's Support.com Experience September 2014 - February 2015
Job at
Industry Education Management
Experience
PartsTrader LLC February 2015 - Present
Support.com September 2014 - February 2015
Chicago Public Schools January 2014 - February 2015
Aldi Inc. May 2012 - October 2013
Skills
Customer Service, Microsoft Excel, Microsoft Word, Project Management
Education
North Central College 2011 — 2014
Bachelor of Arts (B.A.), Broadcast Communications
PartsTrader LLC February 2015 - Present
Support.com September 2014 - February 2015
Chicago Public Schools January 2014 - February 2015
Aldi Inc. May 2012 - October 2013
Skills
Customer Service, Microsoft Excel, Microsoft Word, Project Management
Education
North Central College 2011 — 2014
Bachelor of Arts (B.A.), Broadcast Communications
Dan Kerencev Dan Kerencev's Support.com Experience April 2014 - Present
Job Solutions Manager at Support.com
Industry Information Technology and Services
Experience
Support.com April 2014 - Present
Atlantic InfraTrac LLC May 2012 - April 2014
Skills
Operations Management, Process Improvement, Team Leadership, Management, Logistics, Account Management, Strategic Planning, Microsoft Word
Education
Ocean County College 2010 — 2012
Computer/Information Technology Administration and Management
Support.com April 2014 - Present
Atlantic InfraTrac LLC May 2012 - April 2014
Skills
Operations Management, Process Improvement, Team Leadership, Management, Logistics, Account Management, Strategic Planning, Microsoft Word
Education
Ocean County College 2010 — 2012
Computer/Information Technology Administration and Management
Keith Scheldt Keith Scheldt's Support.com Experience June 2013 - December 2013
Job Computer Support Specialist
Industry Computer & Network Security
Experience
PlumChoice Online PC Services April 2014 - October 2014
Support.com June 2013 - December 2013
Kelly IT Resources October 2009 - October 2012
Knight Enterprises March 2007 - January 2009
Bright House Networks August 2003 - February 2007
Skills
CompTIA, Help Desk Support, Technical Support, Computer Hardware, Network Security, Workstations, Networking, Laptops
Education
Rasmussen College-Florida 2013 — 2016
Bachelor's degree, Cyber/Computer Forensics and Counterterrorism, 3.94
PlumChoice Online PC Services April 2014 - October 2014
Support.com June 2013 - December 2013
Kelly IT Resources October 2009 - October 2012
Knight Enterprises March 2007 - January 2009
Bright House Networks August 2003 - February 2007
Skills
CompTIA, Help Desk Support, Technical Support, Computer Hardware, Network Security, Workstations, Networking, Laptops
Education
Rasmussen College-Florida 2013 — 2016
Bachelor's degree, Cyber/Computer Forensics and Counterterrorism, 3.94
Alexandra Geller Alexandra Geller's Support.com Experience May 2011 - November 2011
Job Women's Stylist, Ralph Lauren Ecommerce
Industry Apparel & Fashion
Experience
Ralph Lauren January 2014 - Present
Ralph Lauren March 2012 - January 2014
Neiman Marcus November 2011 - March 2012
Support.com May 2011 - November 2011
PlayAlexander June 2010 - August 2010
Skills
Social Media, Event Planning, Facebook, Styling, Merchandising, Public Relations, Social Media Marketing, Fashion, Retail, Sales, Customer Service, PowerPoint, Blogging, Marketing, Visual Merchandising, Time Management, Microsoft Office
Education
Menlo College 2009 — 2011
Bachelor of Arts, Mass Communication; Media Studies
Burlingame High School 2001 — 2005
Ralph Lauren January 2014 - Present
Ralph Lauren March 2012 - January 2014
Neiman Marcus November 2011 - March 2012
Support.com May 2011 - November 2011
PlayAlexander June 2010 - August 2010
Skills
Social Media, Event Planning, Facebook, Styling, Merchandising, Public Relations, Social Media Marketing, Fashion, Retail, Sales, Customer Service, PowerPoint, Blogging, Marketing, Visual Merchandising, Time Management, Microsoft Office
Education
Menlo College 2009 — 2011
Bachelor of Arts, Mass Communication; Media Studies
Burlingame High School 2001 — 2005
Tashwana Holloway Tashwana Holloway's Support.com Experience August 2011 - June 2012
Job Senior Customer Service Representative at Rainbow Appeal
Industry Computer Software
Experience
Rainbow Apparel Co January 2015 - Present
Indepent Contractor May 2013 - January 2015
Asurion October 2013 - April 2014
ASI System Integration October 2012 - May 2013
support.com August 2011 - June 2012
King TeleServices, February 2011 - July 2011
Skills
Routers, Troubleshooting, Sales, Call Center, Management, Databases, Customer Service, Invoicing, Cloud Computing, Customer Retention
Education
Acorn High School for Social Justice
High School Diploma
Kingsborough Community College
Computer Information Major
Rainbow Apparel Co January 2015 - Present
Indepent Contractor May 2013 - January 2015
Asurion October 2013 - April 2014
ASI System Integration October 2012 - May 2013
support.com August 2011 - June 2012
King TeleServices, February 2011 - July 2011
Skills
Routers, Troubleshooting, Sales, Call Center, Management, Databases, Customer Service, Invoicing, Cloud Computing, Customer Retention
Education
Acorn High School for Social Justice
High School Diploma
Kingsborough Community College
Computer Information Major
Victor Diaz's Support.com Experience November 2013 - Present
Job
Industry Computer Networking
Experience
Support.com November 2013 - Present
Skills
HTML, HTML5, CSS, JavaScript, Python, Pascal, Java, C++, Industrial Design, Microsoft Office, Customer Service, Windows, Linux, Adobe Photoshop, Corel Draw, Photoshop, 3D Studio Max, Blender, TCP/IP
Education
National University 2012 — 2016
Bachelor's Degree, Computer Science
ISDI 2000 — 2006
Bachelor's Degree, Industrial and Product Design
Support.com November 2013 - Present
Skills
HTML, HTML5, CSS, JavaScript, Python, Pascal, Java, C++, Industrial Design, Microsoft Office, Customer Service, Windows, Linux, Adobe Photoshop, Corel Draw, Photoshop, 3D Studio Max, Blender, TCP/IP
Education
National University 2012 — 2016
Bachelor's Degree, Computer Science
ISDI 2000 — 2006
Bachelor's Degree, Industrial and Product Design
Yokerly Diaz Yokerly Diaz's Support.com Experience October 2014 - December 2014
Job Remote Service Technician at Support.com
Industry Information Technology and Services
Experience
Support.com October 2014 - December 2014
Merck July 2011 - December 2012
Center for Asthma and Allergy, Sudhir M. Parikh, M.D. September 2006 - December 2009
Nandan Puvvada, MD and Lakshmi Puvvada, MD June 2002 - August 2006
Skills
Medical Records, Data backup, Network..., Hardware installations..., Configured and managed..., New Operating Systems..., Able to work..., Project Management, Training, Troubleshooting
Education
Lincoln Technical Institute-Edison 2010 — 2011
Certificate, Network Communications and Information Systems / w Microsoft
New Jersey City University 1996 — 1997
Support.com October 2014 - December 2014
Merck July 2011 - December 2012
Center for Asthma and Allergy, Sudhir M. Parikh, M.D. September 2006 - December 2009
Nandan Puvvada, MD and Lakshmi Puvvada, MD June 2002 - August 2006
Skills
Medical Records, Data backup, Network..., Hardware installations..., Configured and managed..., New Operating Systems..., Able to work..., Project Management, Training, Troubleshooting
Education
Lincoln Technical Institute-Edison 2010 — 2011
Certificate, Network Communications and Information Systems / w Microsoft
New Jersey City University 1996 — 1997
Anthony Rodio Anthony Rodio's Support.com Experience 2006 - October 2011
Job Executive Chairman at Storefront
Industry Internet
Experience
Storefront July 2015 - Present
Tripping.com February 2013 - March 2015
The Home Depot 2012 - March 2015
Redbeacon (Acquired by the Home Depot) 2011 - March 2015
support.com 2006 - October 2011
SideStep (acquired by Kayak) 2005 - 2006
StubHub.com (acquired by eBay) April 2004 - March 2005
Microsoft/MSN January 2001 - April 2004
Amazon.com October 1999 - January 2001
Procter and Gamble January 1993 - October 1999
Skills
Product Management, E-commerce, Marketing Research, User Experience, Product Strategy, Start-ups, Product Marketing, Strategic Partnerships, Leadership, Management, Strategy, SaaS, Marketing, Business Development, Analytics, Mobile Devices, Digital Marketing, Online Advertising, Competitive Analysis, Professional Mentoring, CRM, Lead Generation, Entrepreneurship, Marketing Strategy, Public Relations, Online Marketing, SEM, Creative Direction, Web Analytics, Business Strategy, Digital Media, SEO
Education
Washington University 1991 — 1992
MBA, Finance, Marketing
Portland State University 1988 — 1991
MS, Economics
University of Oregon 1983 — 1987
BSBA, Finance
Storefront July 2015 - Present
Tripping.com February 2013 - March 2015
The Home Depot 2012 - March 2015
Redbeacon (Acquired by the Home Depot) 2011 - March 2015
support.com 2006 - October 2011
SideStep (acquired by Kayak) 2005 - 2006
StubHub.com (acquired by eBay) April 2004 - March 2005
Microsoft/MSN January 2001 - April 2004
Amazon.com October 1999 - January 2001
Procter and Gamble January 1993 - October 1999
Skills
Product Management, E-commerce, Marketing Research, User Experience, Product Strategy, Start-ups, Product Marketing, Strategic Partnerships, Leadership, Management, Strategy, SaaS, Marketing, Business Development, Analytics, Mobile Devices, Digital Marketing, Online Advertising, Competitive Analysis, Professional Mentoring, CRM, Lead Generation, Entrepreneurship, Marketing Strategy, Public Relations, Online Marketing, SEM, Creative Direction, Web Analytics, Business Strategy, Digital Media, SEO
Education
Washington University 1991 — 1992
MBA, Finance, Marketing
Portland State University 1988 — 1991
MS, Economics
University of Oregon 1983 — 1987
BSBA, Finance
Scott Gaydos Scott Gaydos's Support.com Experience December 2014 - Present
Job Remote Technician for Support.com
Industry Computer Networking
Experience
Support.com December 2014 - Present
DISYS May 2014 - December 2014
FedEx September 2013 - January 2014
EDMC November 2012 - February 2013
Pheonix Business Technology April 2012 - July 2012
Skills
Active Directory, Windows Server, Network Administration, Computer Hardware, TCP/IP, Cisco Technologies, Windows 7, Troubleshooting, DHCP, Network Security, DNS, VPN, Backup Exec, Microsoft Exchange, Microsoft SQL Server, Microsoft IIS, Microsoft Office, WinPE, Terminal Services, VMware, Wireshark, Cain&Abel, 2008 R2, Windows Vista, Linux, Group Policy, Networking, XP, VMware ESX, Windows XP
Education
Pittsburgh Technical Institute 2008 — 2012
Associate's degree, Information Technology Network Administration
Greater johnstown high school 2005 — 2008
Diploma, Information Technology
Support.com December 2014 - Present
DISYS May 2014 - December 2014
FedEx September 2013 - January 2014
EDMC November 2012 - February 2013
Pheonix Business Technology April 2012 - July 2012
Skills
Active Directory, Windows Server, Network Administration, Computer Hardware, TCP/IP, Cisco Technologies, Windows 7, Troubleshooting, DHCP, Network Security, DNS, VPN, Backup Exec, Microsoft Exchange, Microsoft SQL Server, Microsoft IIS, Microsoft Office, WinPE, Terminal Services, VMware, Wireshark, Cain&Abel, 2008 R2, Windows Vista, Linux, Group Policy, Networking, XP, VMware ESX, Windows XP
Education
Pittsburgh Technical Institute 2008 — 2012
Associate's degree, Information Technology Network Administration
Greater johnstown high school 2005 — 2008
Diploma, Information Technology
Stephen Broida Stephen Broida's Support.com Experience December 2013 - Present
Job Remote Service Technician at Support.com
Industry Information Technology and Services
Experience
support.com December 2013 - Present
IGDA January 2013 - Present
Geek Squad August 2013 - January 2014
Zojoi, Inc. July 2012 - December 2012
Channel Awesome April 2012 - July 2012
MCPc February 2012 - March 2012
Micro Center March 2011 - January 2012
Geeks onsite USA August 2009 - March 2011
CGI November 2006 - August 2007
Eastman Kodak May 2005 - November 2005
Skills
A+ Certified, Game Design, Game Development, Video Games, Computer Hardware, Mac OS X, Computer Repair, Windows 7, Hardware, Troubleshooting, Active Directory, Printers, Technical Support, Windows, XP, Network Administration, OS X, Networking, Help Desk Support, Computer Games, Desktop Computers, Laptops, Servers, SharePoint
Education
Rochester Institute of Technology 2001 — 2006
Bachelors of Science, Information Technology
Cleveland Heights High School 1997 — 2001
Diploma with Honors
support.com December 2013 - Present
IGDA January 2013 - Present
Geek Squad August 2013 - January 2014
Zojoi, Inc. July 2012 - December 2012
Channel Awesome April 2012 - July 2012
MCPc February 2012 - March 2012
Micro Center March 2011 - January 2012
Geeks onsite USA August 2009 - March 2011
CGI November 2006 - August 2007
Eastman Kodak May 2005 - November 2005
Skills
A+ Certified, Game Design, Game Development, Video Games, Computer Hardware, Mac OS X, Computer Repair, Windows 7, Hardware, Troubleshooting, Active Directory, Printers, Technical Support, Windows, XP, Network Administration, OS X, Networking, Help Desk Support, Computer Games, Desktop Computers, Laptops, Servers, SharePoint
Education
Rochester Institute of Technology 2001 — 2006
Bachelors of Science, Information Technology
Cleveland Heights High School 1997 — 2001
Diploma with Honors
Bradley Spain Bradley Spain's Support.com Experience September 2013 - June 2014
Job Computer Technician at Freelance Computer Technician
Industry Information Technology and Services
Experience
Freelance Computer Technician June 2014 - Present
Support.com September 2013 - June 2014
Keller Williams Realty, Inc. October 2012 - August 2013
Skills
Microsoft Certified..., C++ Language, Microsoft Visual Studio..., C#, Debugging Code, Unity3D, Windows 7, Microsoft Word, Windows Vista, WinForms, Computer Repair, Computer Science, Computer Hardware, Computer Maintenance, Software Quality..., Software Development, Microsoft Office 2007, Customer Service, Microsoft Office, Microsoft Excel, C++, CSS, Networking, Windows
Education
Rasmussen College-Florida 2009 — 2012
Bachelor of Computer Sciences, Computer Games and Programming Skills
Freelance Computer Technician June 2014 - Present
Support.com September 2013 - June 2014
Keller Williams Realty, Inc. October 2012 - August 2013
Skills
Microsoft Certified..., C++ Language, Microsoft Visual Studio..., C#, Debugging Code, Unity3D, Windows 7, Microsoft Word, Windows Vista, WinForms, Computer Repair, Computer Science, Computer Hardware, Computer Maintenance, Software Quality..., Software Development, Microsoft Office 2007, Customer Service, Microsoft Office, Microsoft Excel, C++, CSS, Networking, Windows
Education
Rasmussen College-Florida 2009 — 2012
Bachelor of Computer Sciences, Computer Games and Programming Skills
Allen Nieman Allen Nieman's Support.com Experience December 2009 - January 2014
Job Marketer NonProfit Board Director Operating Executive
Industry Marketing and Advertising
Experience
Laplink Software September 2014 - Present
Falls Little League September 2013 - Present
Sabbatical January 2014 - August 2014
Support.com December 2009 - January 2014
Xeriton Corporation (acquired by Support.com, Inc.) April 2006 - December 2009
Microsoft Corporation June 1993 - April 2006
Societal Contributor June 1985 - May 1993
Education
Pacific Lutheran University
Bachelor of Business Administration (BBA), Accounting, with Honors
Laplink Software September 2014 - Present
Falls Little League September 2013 - Present
Sabbatical January 2014 - August 2014
Support.com December 2009 - January 2014
Xeriton Corporation (acquired by Support.com, Inc.) April 2006 - December 2009
Microsoft Corporation June 1993 - April 2006
Societal Contributor June 1985 - May 1993
Education
Pacific Lutheran University
Bachelor of Business Administration (BBA), Accounting, with Honors
Christopher Winczewski's Support.com Experience 2013 - June 2014
Job Engineer at MicroData
Industry Information Technology and Services
Experience
Wayfair.com August 2015 - Present
MicroData April 2014 - May 2015
Support.com 2013 - June 2014
H&R Block December 2009 - May 2010
Apple Retail August 2008 - December 2009
Skills
Customer Service, Conflict Resolution, Computer Hardware, Inventory Management, Microsoft Office
Education
North Shore Community College 2009 — 2012
Business Administration, English, Economics, Marketing
Wayfair.com August 2015 - Present
MicroData April 2014 - May 2015
Support.com 2013 - June 2014
H&R Block December 2009 - May 2010
Apple Retail August 2008 - December 2009
Skills
Customer Service, Conflict Resolution, Computer Hardware, Inventory Management, Microsoft Office
Education
North Shore Community College 2009 — 2012
Business Administration, English, Economics, Marketing
Jorge Corbo Jorge Corbo's Support.com Experience September 2013 - Present
Job Technical Support Specialist at Ralph Lauren
Industry Information Technology and Services
Experience
Ralph Lauren September 2015 - Present
Support.com September 2013 - Present
BootUp & Byte Computer & Network Services September 2012 - Present
AARP May 2013 - Present
Allscripts August 1995 - August 2012
Skills
Healthcare Information..., Cisco Call Manager, EHR, EMR, HL7, Unified Communications, HIPAA, Health Information..., Software Implementation, SDLC, Software Documentation, Visio, Troubleshooting, Active Directory, Windows Server, Practice Management, Informatics, Process Improvement, Integration, Healthcare, Ambulatory, EDI, Requirements Analysis, Microsoft SQL Server, Crystal Reports, Disaster Recovery, SharePoint
Education
Keiser College 1991 — 1994
AS, Information Technology
Miami Dade College
Associate's degree, Business Administration and Management, General
Ralph Lauren September 2015 - Present
Support.com September 2013 - Present
BootUp & Byte Computer & Network Services September 2012 - Present
AARP May 2013 - Present
Allscripts August 1995 - August 2012
Skills
Healthcare Information..., Cisco Call Manager, EHR, EMR, HL7, Unified Communications, HIPAA, Health Information..., Software Implementation, SDLC, Software Documentation, Visio, Troubleshooting, Active Directory, Windows Server, Practice Management, Informatics, Process Improvement, Integration, Healthcare, Ambulatory, EDI, Requirements Analysis, Microsoft SQL Server, Crystal Reports, Disaster Recovery, SharePoint
Education
Keiser College 1991 — 1994
AS, Information Technology
Miami Dade College
Associate's degree, Business Administration and Management, General
Phillip Mcelraft Phillip Mcelraft's Support.com Experience June 2014 - Present
Job Remote network tech at Support.com
Industry Consumer Goods
Experience
Support.com June 2014 - Present
The factory formally known as CMI December 2007 - February 2014
Skills
Web Design, PC Repair, Windows, Linux, Photoshop, 3D Studio Max, Blender, Visual Basic, C++, Java, A+, Security+, Dreamweaver, Adobe Certified, Help Desk Support, HTML5, CSS, Customer Service
Education
New River Community College 2014 — 2016
Associate’s Degree, Information Technology, 3.4
Support.com June 2014 - Present
The factory formally known as CMI December 2007 - February 2014
Skills
Web Design, PC Repair, Windows, Linux, Photoshop, 3D Studio Max, Blender, Visual Basic, C++, Java, A+, Security+, Dreamweaver, Adobe Certified, Help Desk Support, HTML5, CSS, Customer Service
Education
New River Community College 2014 — 2016
Associate’s Degree, Information Technology, 3.4
Jevon Grigg Jevon Grigg's Support.com Experience July 2011 - December 2013
Job Microsoft Consumer Services Advisor
Industry Information Technology and Services
Experience
Microsoft August 2015 - Present
Staples July 2014 - July 2015
support.com July 2011 - December 2013
MarketStar February 2009 - July 2011
Geek Squad October 2005 - December 2008
Skills
Troubleshooting, Technical Support, Software Installation, Windows XP, Windows 7, Help Desk Support, Networking, Hardware, Operating Systems, Wireless Networking, Windows, Mac OS X, Blackberry, Security, Computer Hardware, Virus Removal, Routers, Windows Server, OS X, Call Center, Linux, DHCP, Call Centers, Computer Repair, Printers, Microsoft Office, Customer Service
Education
Mercy College 2005 — 2007
Associate's degree, Information and Communications Technology
Microsoft August 2015 - Present
Staples July 2014 - July 2015
support.com July 2011 - December 2013
MarketStar February 2009 - July 2011
Geek Squad October 2005 - December 2008
Skills
Troubleshooting, Technical Support, Software Installation, Windows XP, Windows 7, Help Desk Support, Networking, Hardware, Operating Systems, Wireless Networking, Windows, Mac OS X, Blackberry, Security, Computer Hardware, Virus Removal, Routers, Windows Server, OS X, Call Center, Linux, DHCP, Call Centers, Computer Repair, Printers, Microsoft Office, Customer Service
Education
Mercy College 2005 — 2007
Associate's degree, Information and Communications Technology
Lucy Hanouille's Support.com Experience February 2010 - December 2013
Job Technical Support Representative at AT&T
Industry Wireless
Experience
AT&T August 2014 - Present
Striiv Inc. April 2012 - Present
Support.com February 2010 - December 2013
Continental Cutstone May 2008 - April 2009
Steger and Bizzell August 2007 - March 2008
Dell Computer Corporation January 1999 - January 2007
Dell Computer Corporation January 2001 - January 2002
Dell Computer Corporation January 1999 - January 2001
Computer Learning Centers, Inc. January 1994 - January 1999
Storytellers In Concert 1990 - 1992
Skills
Troubleshooting, Computer Hardware, Operating Systems, Cabling, Microsoft Office, Customer Relations, Servers, Laptops, Routers, RAID, SCSI, Tape, SAS, IDE, AutoCAD, CAD, PC Networking, Device Drivers, Network Cards, Microsoft Windows 98, Windows Server 2003, XP, Windows, Desktop Support, TCP/IP, Windows 7, Hardware, Printers, Antivirus, Technical Support, Software Installation, Networking, Customer Service, Unix
Education
Lesley University 1989 — 1991
MaED, Arts in Education
Hartford Art School, Universty of Hartford 1979 — 1983
BFA, Sculpture, Liberal Arts
AT&T August 2014 - Present
Striiv Inc. April 2012 - Present
Support.com February 2010 - December 2013
Continental Cutstone May 2008 - April 2009
Steger and Bizzell August 2007 - March 2008
Dell Computer Corporation January 1999 - January 2007
Dell Computer Corporation January 2001 - January 2002
Dell Computer Corporation January 1999 - January 2001
Computer Learning Centers, Inc. January 1994 - January 1999
Storytellers In Concert 1990 - 1992
Skills
Troubleshooting, Computer Hardware, Operating Systems, Cabling, Microsoft Office, Customer Relations, Servers, Laptops, Routers, RAID, SCSI, Tape, SAS, IDE, AutoCAD, CAD, PC Networking, Device Drivers, Network Cards, Microsoft Windows 98, Windows Server 2003, XP, Windows, Desktop Support, TCP/IP, Windows 7, Hardware, Printers, Antivirus, Technical Support, Software Installation, Networking, Customer Service, Unix
Education
Lesley University 1989 — 1991
MaED, Arts in Education
Hartford Art School, Universty of Hartford 1979 — 1983
BFA, Sculpture, Liberal Arts
Bogdan Odulinski Bogdan Odulinski's Support.com Experience July 2008 - June 2009
Job Vice President, Business Strategy and Development
Industry Information Technology and Services
Experience
DriverSupport.com September 2010 - Present
My CIO Live July 2009 - December 2011
Austin Management Partners July 2009 - August 2010
support.com July 2008 - June 2009
Dell January 2005 - July 2008
Dell, Inc. January 2003 - December 2004
Netlan February 1994 - December 2002
Independent Consultant 1992 - 2002
Skills
Product Strategy, New Business Development, Product Marketing, Customer Relations, Contract Negotiation, Adsense, Enterprise Software, Product Management, Customer Service, Strategy, Cross-functional Team..., SaaS, Strategic Partnerships, Go-to-market Strategy, Process Improvement, Program Management, Business Development, Start-ups, Solution Selling, Cloud Computing, Integration, Lead Generation, Mobile Applications, User Experience, Salesforce.com, Leadership, Management, Managed Services, Selling, Consulting, Management Consulting, Business Alliances, Partner Management, Professional Services, Sales, Outsourcing, Strategic Planning, Mergers & Acquisitions, Marketing, Training, Mobile Devices, E-commerce, Executive Management
Education
McGill University 1985 — 1989
Bachelor of Commerce, Management of Information Systems
Lower Canada College 1974 — 1983
High School, High School Diploma
MyITStudy
DriverSupport.com September 2010 - Present
My CIO Live July 2009 - December 2011
Austin Management Partners July 2009 - August 2010
support.com July 2008 - June 2009
Dell January 2005 - July 2008
Dell, Inc. January 2003 - December 2004
Netlan February 1994 - December 2002
Independent Consultant 1992 - 2002
Skills
Product Strategy, New Business Development, Product Marketing, Customer Relations, Contract Negotiation, Adsense, Enterprise Software, Product Management, Customer Service, Strategy, Cross-functional Team..., SaaS, Strategic Partnerships, Go-to-market Strategy, Process Improvement, Program Management, Business Development, Start-ups, Solution Selling, Cloud Computing, Integration, Lead Generation, Mobile Applications, User Experience, Salesforce.com, Leadership, Management, Managed Services, Selling, Consulting, Management Consulting, Business Alliances, Partner Management, Professional Services, Sales, Outsourcing, Strategic Planning, Mergers & Acquisitions, Marketing, Training, Mobile Devices, E-commerce, Executive Management
Education
McGill University 1985 — 1989
Bachelor of Commerce, Management of Information Systems
Lower Canada College 1974 — 1983
High School, High School Diploma
MyITStudy
Gary Chubeck Gary Chubeck's Support.com Experience February 2012 - Present
Job Business Technology Expert
Industry Computer Networking
Experience
Support.Com February 2012 - Present
Cendyn April 2008 - January 2012
Geek Squad January 2006 - April 2008
Computer Configuration Services February 1999 - January 2006
Skills
Storage, Virtualization, SAN, Replication, Troubleshooting, Computer Hardware, Virtual, NAS, Servers, Disaster Recovery, Data Center, Storage Area Networks, iSCSI, Xen, VMware Infrastructure, System Administration, Network Administration, Citrix, Security, Windows Server, Firewalls, Operating Systems, Windows 7, Networking, Active Directory, Hardware
Education
Milwaukee School of Engineering 1973 — 1974
BA, Communications, Information Technology
Support.Com February 2012 - Present
Cendyn April 2008 - January 2012
Geek Squad January 2006 - April 2008
Computer Configuration Services February 1999 - January 2006
Skills
Storage, Virtualization, SAN, Replication, Troubleshooting, Computer Hardware, Virtual, NAS, Servers, Disaster Recovery, Data Center, Storage Area Networks, iSCSI, Xen, VMware Infrastructure, System Administration, Network Administration, Citrix, Security, Windows Server, Firewalls, Operating Systems, Windows 7, Networking, Active Directory, Hardware
Education
Milwaukee School of Engineering 1973 — 1974
BA, Communications, Information Technology
Hugh Silin Hugh Silin's Support.com Experience February 1999 - April 2004
Job Senior Software Engineer/Architect
Industry Computer Software
Experience
Ariba May 2014 - Present
Yahoo! March 2010 - May 2014
Adobe Systems April 2004 - March 2010
Support.com February 1999 - April 2004
Lumina Decision Systems January 1998 - February 1999
Lotus Development July 1996 - January 1998
Rogue Wave Software January 1993 - July 1996
Horstmann Software May 1992 - January 1993
Skills
Project Management, Software Development, ASP, Scrum, ActionScript, Ant, MySQL, MFC, Android, Perl, JDBC, Tomcat, Distributed Systems, C++, Software Engineering, SOA, Databases, Perforce, JSP, Subversion, Unix, Web Services, C#, Object Oriented Design, Enterprise Software, Linux, JSON, Eclipse, Agile Methodologies, HTML 5, SaaS, JavaScript, Java, Visual Studio, Flash, Flex, Scalability, Visual Basic, Web Applications, Program Management, Apache, CVS, Operating Systems, Mobile Devices, Software Design, AJAX, SOAP, IIS, Windows, User Interface
Education
San Jose State University 1990 — 1992
MS, Computer Science
San Jose State University 1984 — 1989
BS, Computer Science
Ariba May 2014 - Present
Yahoo! March 2010 - May 2014
Adobe Systems April 2004 - March 2010
Support.com February 1999 - April 2004
Lumina Decision Systems January 1998 - February 1999
Lotus Development July 1996 - January 1998
Rogue Wave Software January 1993 - July 1996
Horstmann Software May 1992 - January 1993
Skills
Project Management, Software Development, ASP, Scrum, ActionScript, Ant, MySQL, MFC, Android, Perl, JDBC, Tomcat, Distributed Systems, C++, Software Engineering, SOA, Databases, Perforce, JSP, Subversion, Unix, Web Services, C#, Object Oriented Design, Enterprise Software, Linux, JSON, Eclipse, Agile Methodologies, HTML 5, SaaS, JavaScript, Java, Visual Studio, Flash, Flex, Scalability, Visual Basic, Web Applications, Program Management, Apache, CVS, Operating Systems, Mobile Devices, Software Design, AJAX, SOAP, IIS, Windows, User Interface
Education
San Jose State University 1990 — 1992
MS, Computer Science
San Jose State University 1984 — 1989
BS, Computer Science
christopher almy christopher almy's Support.com Experience October 2014 - Present
Job RST at Support.com
Industry Outsourcing/Offshoring
Experience
Support.com October 2014 - Present
TeleTech September 2009 - February 2013
TeleTech 2009 - 2013
Skills
Customer Service, HP, Call Centers, Outsourcing, Service Delivery, BPO, Vendor Management, Team Management, Management, Technical Support
Education
Ozarks Technical Community College 2013 — 2014
AACIS, Computer Systems Networking and Telecommunications
Fair Grove 1994 — 1997
GED
Support.com October 2014 - Present
TeleTech September 2009 - February 2013
TeleTech 2009 - 2013
Skills
Customer Service, HP, Call Centers, Outsourcing, Service Delivery, BPO, Vendor Management, Team Management, Management, Technical Support
Education
Ozarks Technical Community College 2013 — 2014
AACIS, Computer Systems Networking and Telecommunications
Fair Grove 1994 — 1997
GED
Shandra Haliburton Shandra Haliburton's Support.com Experience March 2015 - Present
Job Remote Service Tchnician at Support.com
Industry Information Technology and Services
Experience
Support.com March 2015 - Present
Acanac Inc 2011 - Present
teleNetwork October 2010 - February 2012
Skills
Technical Support, Troubleshooting, Computer Hardware, Windows 7, Active Directory, Networking, XP, Help Desk Support, Software Documentation, Operating Systems, System Administration
Education
University of Phoenix 2009 — 2010
Associate's degree, Information Technology
Prairie View A&M University 2005 — 2007
Electrical Engineering
Support.com March 2015 - Present
Acanac Inc 2011 - Present
teleNetwork October 2010 - February 2012
Skills
Technical Support, Troubleshooting, Computer Hardware, Windows 7, Active Directory, Networking, XP, Help Desk Support, Software Documentation, Operating Systems, System Administration
Education
University of Phoenix 2009 — 2010
Associate's degree, Information Technology
Prairie View A&M University 2005 — 2007
Electrical Engineering
Thomas Miner Thomas Miner's Support.com Experience 2013 - 2013
Job Technology Specialist II – Help Desk at Bankers' Bank Northeast
Industry Information Technology and Services
Experience
Bankers' Bank Northeast October 2013 - Present
support.com 2013 - 2013
Panera Bread 2011 - 2013
Skills
Troubleshooting, Computer Repair, Microsoft Office, Wireless Networking, Remote User Support, End User Training, Firewalls, Hardware Diagnostics, Computer Hardware, Desktop Application..., IT Hardware Support, Active Directory, Networking, DHCP, Network Administration, Servers
Education
Lincoln Technical Institute-Lincoln 2011 — 2012
Computer Networking and Securities, Information Technology
Blackstone Millville Regional High School 2006 — 2010
High School Diploma
Bankers' Bank Northeast October 2013 - Present
support.com 2013 - 2013
Panera Bread 2011 - 2013
Skills
Troubleshooting, Computer Repair, Microsoft Office, Wireless Networking, Remote User Support, End User Training, Firewalls, Hardware Diagnostics, Computer Hardware, Desktop Application..., IT Hardware Support, Active Directory, Networking, DHCP, Network Administration, Servers
Education
Lincoln Technical Institute-Lincoln 2011 — 2012
Computer Networking and Securities, Information Technology
Blackstone Millville Regional High School 2006 — 2010
High School Diploma
Andre Finch Andre Finch's Support.com Experience August 2013 - Present
Job Remote Support Technician at support.com
Industry Computer Software
Experience
support.com August 2013 - Present
Style Q May 2006 - Present
SupportSpace, Ltd. March 2011 - July 2013
Skills
Computer Hardware, Computer Science, Computers, Computer Repair, Antivirus, Virus Removal, Computer Software..., Wireless Networking, Business Networking, Printers, Laptops, Help Desk Support, Remote Desktop, Networking, Software Installation, Desktop Computers, Network Administration, Technical Support, Microsoft Office, Windows XP, Windows 7, Troubleshooting
Education
Morehouse College
Computer Science
support.com August 2013 - Present
Style Q May 2006 - Present
SupportSpace, Ltd. March 2011 - July 2013
Skills
Computer Hardware, Computer Science, Computers, Computer Repair, Antivirus, Virus Removal, Computer Software..., Wireless Networking, Business Networking, Printers, Laptops, Help Desk Support, Remote Desktop, Networking, Software Installation, Desktop Computers, Network Administration, Technical Support, Microsoft Office, Windows XP, Windows 7, Troubleshooting
Education
Morehouse College
Computer Science
David Aaron Haddox David Aaron Haddox's Support.com Experience May 2013 - June 2014
Job Customer Service Project Manager at Hiring Solutions
Industry Computer Software
Experience
Hiring Solutions June 2014 - Present
support.com May 2013 - June 2014
US Navy October 2003 - October 2009
Blockbuster June 2002 - October 2003
PetSmart July 2000 - August 2001
Skills
Preventive Maintenance, Troubleshooting, Radar, Electronics, Supervisory Skills, Schematic, Display Technology, Schematic Reading, Customer Service, Working at Height, Cooling System, Training, Web Design
Education
San Diego Mesa College 2010 — 2013
Associate of Art (AA), Math and Pre-Engineering, 3.78
Hiring Solutions June 2014 - Present
support.com May 2013 - June 2014
US Navy October 2003 - October 2009
Blockbuster June 2002 - October 2003
PetSmart July 2000 - August 2001
Skills
Preventive Maintenance, Troubleshooting, Radar, Electronics, Supervisory Skills, Schematic, Display Technology, Schematic Reading, Customer Service, Working at Height, Cooling System, Training, Web Design
Education
San Diego Mesa College 2010 — 2013
Associate of Art (AA), Math and Pre-Engineering, 3.78
Robert Maheu Robert Maheu's Support.com Experience June 2000 - July 2001
Job IT Manager at Glumac
Industry Information Technology and Services
Experience
Glumac January 2011 - Present
Trend Micro December 2003 - January 2011
XO Communications December 2001 - July 2003
support.com June 2000 - July 2001
PSP Direct August 1999 - April 2000
Printronix January 1997 - August 1999
Printronix September 1995 - January 1997
Printronix March 1994 - September 1995
Printronix January 1993 - March 1994
Skills
VMware, TCP/IP, Security, Microsoft Office, Windows Server, Troubleshooting, Network Security, DHCP, Virtualization, VPN, Servers, Data Center, Cloud Computing, Software Installation, Network Administration, System Administration, Disaster Recovery, DNS, Active Directory, Antivirus, Windows, IIS, Storage, LAN/WAN, Novell, Linux, Solaris, Apache, SQL Server, RedHat, Customer Relations, Team Leadership, Problem Solving, Anti-spam, Change Management, Cisco, Windows Server 2003, Computer Hardware, Firewalls, VoIP, Switches, WAN, SMTP, Operating Systems, SAN, Windows Server 2008, Hardware, Barracuda Backup, Cisco Technologies, Technical Support
Education
University of Phoenix
Computer Information Science
Orange Coast College
Computer Science
New Horizons Computer Learning Center
Glumac January 2011 - Present
Trend Micro December 2003 - January 2011
XO Communications December 2001 - July 2003
support.com June 2000 - July 2001
PSP Direct August 1999 - April 2000
Printronix January 1997 - August 1999
Printronix September 1995 - January 1997
Printronix March 1994 - September 1995
Printronix January 1993 - March 1994
Skills
VMware, TCP/IP, Security, Microsoft Office, Windows Server, Troubleshooting, Network Security, DHCP, Virtualization, VPN, Servers, Data Center, Cloud Computing, Software Installation, Network Administration, System Administration, Disaster Recovery, DNS, Active Directory, Antivirus, Windows, IIS, Storage, LAN/WAN, Novell, Linux, Solaris, Apache, SQL Server, RedHat, Customer Relations, Team Leadership, Problem Solving, Anti-spam, Change Management, Cisco, Windows Server 2003, Computer Hardware, Firewalls, VoIP, Switches, WAN, SMTP, Operating Systems, SAN, Windows Server 2008, Hardware, Barracuda Backup, Cisco Technologies, Technical Support
Education
University of Phoenix
Computer Information Science
Orange Coast College
Computer Science
New Horizons Computer Learning Center
John Raven Loser Jr. John Raven Loser Jr.'s Support.com Experience May 2014 - Present
Job Owner, Ravco Design LLC
Industry Graphic Design
Experience
Support.com May 2014 - Present
Ravco Design LLC October 2009 - Present
Ravco Design LLC October 2009 - Present
OfficeMax August 2008 - January 2010
Insight Broadband March 2004 - July 2005
Skills
Graphic Design, Web Design, Video Production, Commercial Photography, InDesign, Illustrator, Creative Direction, Photography, Logo Design, Photoshop, Typography, Layout, Graphics, Illustration, Posters, Business Cards
Education
Comstock High School 2000 — 2000
G.E.D., General Studies, NA
Kellogg Community College 1998 — 1998
None, General Studies
Battle Creek Central High School 1995 — 1998
None, General Studies
Support.com May 2014 - Present
Ravco Design LLC October 2009 - Present
Ravco Design LLC October 2009 - Present
OfficeMax August 2008 - January 2010
Insight Broadband March 2004 - July 2005
Skills
Graphic Design, Web Design, Video Production, Commercial Photography, InDesign, Illustrator, Creative Direction, Photography, Logo Design, Photoshop, Typography, Layout, Graphics, Illustration, Posters, Business Cards
Education
Comstock High School 2000 — 2000
G.E.D., General Studies, NA
Kellogg Community College 1998 — 1998
None, General Studies
Battle Creek Central High School 1995 — 1998
None, General Studies
Alexander Yatrousis's Support.com Experience September 2013 - October 2014
Job Business Systems Analyst at Empyrean Benefit Solutions, Inc.
Industry Information Technology and Services
Experience
Empyrean Benefit Solutions, Inc. October 2014 - Present
Support.com September 2013 - October 2014
Support.com January 2012 - September 2013
US Army January 2005 - January 2009
US Marine Corps January 1998 - January 2003
Skills
Visio, Troubleshooting, Networking, Access, Windows Server, VoIP, Network Administration, Help Desk Support, Microsoft Office, Satellite Communications, Computer Security, Visual Basic, Cisco Technologies, Information Technology, Windows 7, Technical Support, Cisco Call Manager, MS Office Suite, HTML, CSS, DoD, Information Assurance, SQL, Requirements Analysis, System Deployment, Program Management, Cisco, Desktop Support, SDLC, ERP, MS Project, MySQL, Relational Databases, Data Warehousing, Business Intelligence, Business Analysis, IT Management, Microsoft Excel, Analysis, Oracle SQL, SAP R/3, SAP Netweaver, SAP BW, Excel, Tableau, Project Management, Data Analysis, PowerPoint, SAP, Microsoft Project
Education
Lamar University 2009 — 2011
BBA, MIS
Empyrean Benefit Solutions, Inc. October 2014 - Present
Support.com September 2013 - October 2014
Support.com January 2012 - September 2013
US Army January 2005 - January 2009
US Marine Corps January 1998 - January 2003
Skills
Visio, Troubleshooting, Networking, Access, Windows Server, VoIP, Network Administration, Help Desk Support, Microsoft Office, Satellite Communications, Computer Security, Visual Basic, Cisco Technologies, Information Technology, Windows 7, Technical Support, Cisco Call Manager, MS Office Suite, HTML, CSS, DoD, Information Assurance, SQL, Requirements Analysis, System Deployment, Program Management, Cisco, Desktop Support, SDLC, ERP, MS Project, MySQL, Relational Databases, Data Warehousing, Business Intelligence, Business Analysis, IT Management, Microsoft Excel, Analysis, Oracle SQL, SAP R/3, SAP Netweaver, SAP BW, Excel, Tableau, Project Management, Data Analysis, PowerPoint, SAP, Microsoft Project
Education
Lamar University 2009 — 2011
BBA, MIS
Kate Lynch's Support.com Experience April 2015 - Present
Job Director of Communications and Content at Support.com
Industry Marketing and Advertising
Experience
Support.com April 2015 - Present
OpenText Analytics (formerly Actuate) October 2014 - April 2015
Actuate January 2012 - October 2014
TradeDoubler January 2007 - 2010
Juniper Networks joint venture with Ericsson --EJN Mobile IP, Inc. January 2001 - January 2003
Strategix International 1996 - December 2000
Dell / Wyse Technology June 1996 - July 1997
Adobe Systems 1994 - 1996
Autodesk 1990 - 1994
Skills
Online Marketing, Strategy, Marketing Communications, Direct Marketing, Advertising, CRM, Integrated Marketing, Corporate Communications, Marketing Strategy, Business Development, B2B, Marketing, Marketing Management, Management, Social Media Marketing, Public Relations, Cloud Computing, Digital Strategy, Strategic Partnerships, Writing and Editing..., Digital Marketing, Big Data Analytics, Influencer Marketing, Industry Analyst..., Content Strategy
Education
Michigan State University
Bachelor of Arts w/Honors
Support.com April 2015 - Present
OpenText Analytics (formerly Actuate) October 2014 - April 2015
Actuate January 2012 - October 2014
TradeDoubler January 2007 - 2010
Juniper Networks joint venture with Ericsson --EJN Mobile IP, Inc. January 2001 - January 2003
Strategix International 1996 - December 2000
Dell / Wyse Technology June 1996 - July 1997
Adobe Systems 1994 - 1996
Autodesk 1990 - 1994
Skills
Online Marketing, Strategy, Marketing Communications, Direct Marketing, Advertising, CRM, Integrated Marketing, Corporate Communications, Marketing Strategy, Business Development, B2B, Marketing, Marketing Management, Management, Social Media Marketing, Public Relations, Cloud Computing, Digital Strategy, Strategic Partnerships, Writing and Editing..., Digital Marketing, Big Data Analytics, Influencer Marketing, Industry Analyst..., Content Strategy
Education
Michigan State University
Bachelor of Arts w/Honors
Vincent Mendez Vincent Mendez's Support.com Experience January 2015 - April 2015
Job Consumer Product Advisor at Microsoft Store
Industry Information Technology and Services
Experience
Microsoft September 2015 - Present
AT&T May 2015 - August 2015
Support.com January 2015 - April 2015
Papa John's International May 2014 - February 2015
Microsoft November 2014 - December 2014
Pizza Hut March 2013 - May 2014
B Wireless January 2012 - April 2013
Allgen Computer Warehouse May 2007 - October 2010
Skills
Troubleshooting, Software Installation, Hardware, Computer Hardware, Networking, Wireless, Computers, Windows, Customer Service, Sales, Personal Training, Fitness, Nutrition, Mathematics, Problem Solving, Critical Thinking, Microsoft Office, Windows 7, Windows XP, System Administration, Technical Support, Computer Repair, VoIP, Customer Support
Education
The University of Texas at San Antonio 2011 — 2012
Computer Science
San Antonio College 2009 — 2011
Associate of Arts (A.A.), Computer Science
Microsoft September 2015 - Present
AT&T May 2015 - August 2015
Support.com January 2015 - April 2015
Papa John's International May 2014 - February 2015
Microsoft November 2014 - December 2014
Pizza Hut March 2013 - May 2014
B Wireless January 2012 - April 2013
Allgen Computer Warehouse May 2007 - October 2010
Skills
Troubleshooting, Software Installation, Hardware, Computer Hardware, Networking, Wireless, Computers, Windows, Customer Service, Sales, Personal Training, Fitness, Nutrition, Mathematics, Problem Solving, Critical Thinking, Microsoft Office, Windows 7, Windows XP, System Administration, Technical Support, Computer Repair, VoIP, Customer Support
Education
The University of Texas at San Antonio 2011 — 2012
Computer Science
San Antonio College 2009 — 2011
Associate of Arts (A.A.), Computer Science
Nathan Loosevelt Nathan Loosevelt's Support.com Experience January 2012 - June 2013
Job Applications Specialist at PREZIO Health
Industry Information Technology and Services
Experience
PREZIO Health May 2015 - Present
RE FormsNet, LLC July 2013 - May 2015
Support.com January 2012 - June 2013
Skills
Active Directory, Ticketing Software, Virus Removal, Malwarebytes, Process Explorer, Autoruns, TDSS Killer, Gmer, Hijack This, Windows XP, Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008 R2, Microsoft Office, Microsoft Office..., Microsoft Exchange, Internet Explorer, Mozilla Firefox, Google Chrome, Troubleshooting, Computer Repair, Computer Security, Computer Maintenance, Computer Hardware, Technical Support, Networking, System Deployment, VMware, TCP/IP, Remote Desktop, Cisco Technologies, Firewalls, HTML, DNS, Remote Access, Hardware Support, Norton Ghost, XP, Windows Server, SharePoint, Wireless Networking, 2008 R2, Firefox, Training & Development, Employee Training
Education
Macomb Community College 2010 — 2014
Computer and Information Sciences and Support Services
PREZIO Health May 2015 - Present
RE FormsNet, LLC July 2013 - May 2015
Support.com January 2012 - June 2013
Skills
Active Directory, Ticketing Software, Virus Removal, Malwarebytes, Process Explorer, Autoruns, TDSS Killer, Gmer, Hijack This, Windows XP, Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008 R2, Microsoft Office, Microsoft Office..., Microsoft Exchange, Internet Explorer, Mozilla Firefox, Google Chrome, Troubleshooting, Computer Repair, Computer Security, Computer Maintenance, Computer Hardware, Technical Support, Networking, System Deployment, VMware, TCP/IP, Remote Desktop, Cisco Technologies, Firewalls, HTML, DNS, Remote Access, Hardware Support, Norton Ghost, XP, Windows Server, SharePoint, Wireless Networking, 2008 R2, Firefox, Training & Development, Employee Training
Education
Macomb Community College 2010 — 2014
Computer and Information Sciences and Support Services
Ramananda Ramachandra, PMP Ramananda Ramachandra, PMP's Support.com Experience November 2006 - February 2015
Job Manager, Software Development at Apttus
Industry Computer Software
Experience
Apttus February 2015 - Present
support.com November 2006 - February 2015
McAfee Inc. October 2004 - November 2006
Ubinetics September 2003 - October 2004
Robosoft Technologies July 2001 - September 2003
Skills
Agile Methodologies, C++, ASP.NET, C#, Mobile Devices, XML, ASP.NET MVC, Testing, Product Management, JavaScript, Requirements Analysis, Microsoft SQL Server, Cloud Computing, Scrum, .NET, WCF, Software Development, Agile Project Management, Cross-functional Team..., Web Applications, Angularjs, Software Project..., SaaS, jQuery, Strategy, Software Design
Education
T.A Pai Management Institute 2006 — 2008
MBA, Management
Mangalore University
Bachelor of Engineering, Computer Science
JNV Galibeedu Kodagu
Apttus February 2015 - Present
support.com November 2006 - February 2015
McAfee Inc. October 2004 - November 2006
Ubinetics September 2003 - October 2004
Robosoft Technologies July 2001 - September 2003
Skills
Agile Methodologies, C++, ASP.NET, C#, Mobile Devices, XML, ASP.NET MVC, Testing, Product Management, JavaScript, Requirements Analysis, Microsoft SQL Server, Cloud Computing, Scrum, .NET, WCF, Software Development, Agile Project Management, Cross-functional Team..., Web Applications, Angularjs, Software Project..., SaaS, jQuery, Strategy, Software Design
Education
T.A Pai Management Institute 2006 — 2008
MBA, Management
Mangalore University
Bachelor of Engineering, Computer Science
JNV Galibeedu Kodagu
Jeremy Rawls Jeremy Rawls's Support.com Experience August 2013 - Present
Job Remote Service Technician at Support.com
Industry Computer Networking
Experience
Support.com August 2013 - Present
Skills
Windows, SQL, Project Management, HTML, Java, Linux, JavaScript, Troubleshooting, Computer Hardware, Computer Networking, Help Desk Support, Oracle, Windows Server, Network Security, Microsoft Word, Microsoft Excel, Management, Routers, Switches, VLAN, Mac OS, OSI Model, Printers, Teamwork, Teaching, PowerPoint, Mobile Devices, Internet Troubleshooting
Education
Stevens-Henager College 2014 — 2016
Bachelor's degree, Computer Software Development specializing in mobile software development, Graduate
Ogeechee Technical College 2010 — 2013
Associate's degree, Computer Support Specialist/Network Specialist, 3.8
Support.com August 2013 - Present
Skills
Windows, SQL, Project Management, HTML, Java, Linux, JavaScript, Troubleshooting, Computer Hardware, Computer Networking, Help Desk Support, Oracle, Windows Server, Network Security, Microsoft Word, Microsoft Excel, Management, Routers, Switches, VLAN, Mac OS, OSI Model, Printers, Teamwork, Teaching, PowerPoint, Mobile Devices, Internet Troubleshooting
Education
Stevens-Henager College 2014 — 2016
Bachelor's degree, Computer Software Development specializing in mobile software development, Graduate
Ogeechee Technical College 2010 — 2013
Associate's degree, Computer Support Specialist/Network Specialist, 3.8
Dustin McLaughlin's Support.com Experience January 2015 - April 2015
Job Information Technology Professional
Industry Information Technology and Services
Experience
Intermedia April 2015 - Present
Golden Retriever Rescue of Atlanta December 2014 - Present
Support.com January 2015 - April 2015
A Moment In Time Photography, LLC. March 2014 - March 2015
Alorica October 2014 - December 2014
Pocket Rocket Guide October 2013 - March 2014
ANT Online September 2013 - March 2014
Miller Zell September 2009 - June 2013
Integrated Broadband Systems, Inc. August 2008 - May 2009
First Pharmacy December 2007 - July 2008
Skills
Servers, Networking, Technical Support, XP, Troubleshooting, Software Installation, Microsoft Exchange, Help Desk Support, Active Directory, Windows XP, Operating Systems, Routers, Laptops, OS X, Windows, Windows Vista, Workstations, Desktop Computers, Computer Hardware, Wireless Networking, Customer Service, Hardware, Hardware Support, Dell Computers, VMware, Windows XP Pro, Computer Repair, Wireless, Printers, Windows 7, Information Technology, Remote Desktop, Photography, Event Photography, Photo, DNS, iOS, TCP/IP, Cabling, VMware Workstation, Adobe Acrobat, Remote Access, Antivirus, VPN, DHCP, LAN-WAN, HP, Switches, Microsoft Office, Management
Education
Kennesaw State University 2015 — 2017
Bachelor of Technology (B.Tech.), Computer Software Engineering
University of Phoenix 2014 — 2015
Bachelor of Science in Information Technology, Advanced Software Developer Certificate
Georgia Highlands 2005 — 2007
Associate's degree, Computer Science
Woodland High School 2001 — 2005
High School Diploma
Intermedia April 2015 - Present
Golden Retriever Rescue of Atlanta December 2014 - Present
Support.com January 2015 - April 2015
A Moment In Time Photography, LLC. March 2014 - March 2015
Alorica October 2014 - December 2014
Pocket Rocket Guide October 2013 - March 2014
ANT Online September 2013 - March 2014
Miller Zell September 2009 - June 2013
Integrated Broadband Systems, Inc. August 2008 - May 2009
First Pharmacy December 2007 - July 2008
Skills
Servers, Networking, Technical Support, XP, Troubleshooting, Software Installation, Microsoft Exchange, Help Desk Support, Active Directory, Windows XP, Operating Systems, Routers, Laptops, OS X, Windows, Windows Vista, Workstations, Desktop Computers, Computer Hardware, Wireless Networking, Customer Service, Hardware, Hardware Support, Dell Computers, VMware, Windows XP Pro, Computer Repair, Wireless, Printers, Windows 7, Information Technology, Remote Desktop, Photography, Event Photography, Photo, DNS, iOS, TCP/IP, Cabling, VMware Workstation, Adobe Acrobat, Remote Access, Antivirus, VPN, DHCP, LAN-WAN, HP, Switches, Microsoft Office, Management
Education
Kennesaw State University 2015 — 2017
Bachelor of Technology (B.Tech.), Computer Software Engineering
University of Phoenix 2014 — 2015
Bachelor of Science in Information Technology, Advanced Software Developer Certificate
Georgia Highlands 2005 — 2007
Associate's degree, Computer Science
Woodland High School 2001 — 2005
High School Diploma
Ryan O'Donnell's Support.com Experience June 2014 - Present
Job Corporate Talent Acquisition Manager at Support.com
Industry Computer Software
Experience
Support.com June 2014 - Present
Sears Holdings Corporation October 2012 - June 2014
Sears Holdings Corporation August 2010 - September 2012
APAC Customer Services April 2007 - August 2010
Skills
Training, Customer Satisfaction, Management, Customer Service, Leadership, Recruiting, Performance Management, Team Leadership, Call Centers, Coaching, Interviews, Operations Management, CRM, Sales, Human Resources, Social Media, Program Management, Customer Experience, Customer Retention, Account Management, Vendor Management, Analysis, Leadership Development, Strategy, Customer Support, Quality Assurance, Marketing, Budgets, Project Planning, Employee Training, Process Improvement, Social Media Marketing, Employee Relations, Google Analytics, Business Analysis, Public Relations, Retail, Time Management, Cross-functional Team..., Community Engagement, Community Management, Content Management, Customer Service..., Team Building, Advertising, Team Management, Onboarding, Employee Recognition
Education
Mount Mercy College
Support.com June 2014 - Present
Sears Holdings Corporation October 2012 - June 2014
Sears Holdings Corporation August 2010 - September 2012
APAC Customer Services April 2007 - August 2010
Skills
Training, Customer Satisfaction, Management, Customer Service, Leadership, Recruiting, Performance Management, Team Leadership, Call Centers, Coaching, Interviews, Operations Management, CRM, Sales, Human Resources, Social Media, Program Management, Customer Experience, Customer Retention, Account Management, Vendor Management, Analysis, Leadership Development, Strategy, Customer Support, Quality Assurance, Marketing, Budgets, Project Planning, Employee Training, Process Improvement, Social Media Marketing, Employee Relations, Google Analytics, Business Analysis, Public Relations, Retail, Time Management, Cross-functional Team..., Community Engagement, Community Management, Content Management, Customer Service..., Team Building, Advertising, Team Management, Onboarding, Employee Recognition
Education
Mount Mercy College
David DiPasquale - Chief Revenue Officer David DiPasquale - Chief Revenue Officer's Support.com Experience July 2000 - May 2003
Job Driving revenue through transformational leadership | Datadriven Marketing | SaaS | Enterprise Software
Industry Information Technology and Services
Experience
ReviewTrackers June 2015 - Present
Fishbowl Marketing September 2012 - November 2014
Restaurant.com April 2011 - May 2012
Restaurant.com June 2006 - April 2011
Restaurant.com June 2006 - June 2007
Delivery.com May 2004 - June 2006
GE Healthcare June 2003 - March 2004
support.com July 2000 - May 2003
BMC Software November 1996 - July 2000
Mobius Management Systems September 1994 - October 1996
Skills
Leadership, Strategy, Strategic Partnerships, Business Development, New Business Development, Sales Management, CRM, Start-ups, Digital Marketing, Sales Operations, Enterprise Software, B2B, Entrepreneurship, Sales, Marketing Strategy, Salesforce.com, Online Advertising, Team Building, Account Management, Lead Generation, Customer Retention, SaaS
Education
Radford University 1988 — 1992
Bachelor of Science, College of Business and Economics
ReviewTrackers June 2015 - Present
Fishbowl Marketing September 2012 - November 2014
Restaurant.com April 2011 - May 2012
Restaurant.com June 2006 - April 2011
Restaurant.com June 2006 - June 2007
Delivery.com May 2004 - June 2006
GE Healthcare June 2003 - March 2004
support.com July 2000 - May 2003
BMC Software November 1996 - July 2000
Mobius Management Systems September 1994 - October 1996
Skills
Leadership, Strategy, Strategic Partnerships, Business Development, New Business Development, Sales Management, CRM, Start-ups, Digital Marketing, Sales Operations, Enterprise Software, B2B, Entrepreneurship, Sales, Marketing Strategy, Salesforce.com, Online Advertising, Team Building, Account Management, Lead Generation, Customer Retention, SaaS
Education
Radford University 1988 — 1992
Bachelor of Science, College of Business and Economics
Cassie Almeida's Support.com Experience August 2011 - January 2012
Job Manager, People Services
Industry Information Technology and Services
Experience
Collaborative Solutions, LLC January 2014 - Present
Collaborative Solutions, LLC January 2012 - December 2013
Support.com August 2011 - January 2012
Support.com February 2010 - August 2011
InQuira October 2007 - February 2010
Skills
Human Resources, Recruiting, Employee Benefits, HRIS, Talent Acquisition, Onboarding, Applicant Tracking..., Leadership, Benefits Administration, Personnel Management, Deferred Compensation, CRM, Hiring, Training, Talent Management, Sourcing, Technical Recruiting, Employee Relations, Benefits Negotiation, Process Improvement, Consulting, Screening, Workday, Vendor Management, Performance Management, College Recruiting, Employee Engagement, Organizational..., New Hire Orientations, Screening Resumes, HR Transformation, Resume Writing, Job Descriptions, Career Development, HR Consulting, Interviews, Executive Search, Contract Recruitment
Education
San Francisco State University 2005 — 2007
Bachelor’s Degree, Criminal Justice
Collaborative Solutions, LLC January 2014 - Present
Collaborative Solutions, LLC January 2012 - December 2013
Support.com August 2011 - January 2012
Support.com February 2010 - August 2011
InQuira October 2007 - February 2010
Skills
Human Resources, Recruiting, Employee Benefits, HRIS, Talent Acquisition, Onboarding, Applicant Tracking..., Leadership, Benefits Administration, Personnel Management, Deferred Compensation, CRM, Hiring, Training, Talent Management, Sourcing, Technical Recruiting, Employee Relations, Benefits Negotiation, Process Improvement, Consulting, Screening, Workday, Vendor Management, Performance Management, College Recruiting, Employee Engagement, Organizational..., New Hire Orientations, Screening Resumes, HR Transformation, Resume Writing, Job Descriptions, Career Development, HR Consulting, Interviews, Executive Search, Contract Recruitment
Education
San Francisco State University 2005 — 2007
Bachelor’s Degree, Criminal Justice
Tyler Scafidi's Support.com Experience November 2014 - July 2015
Job Seeking Employment | MBA (Computer Information Systems) Student at WTAMU (online)
Industry Information Technology and Services
Experience
Support.com November 2014 - July 2015
Scafidi's Tech Solutions February 2013 - June 2013
Barrister Global Services Network January 2013 - June 2013
Sandestin Golf and Beach Resort November 2010 - June 2012
Skills
Sales, Hospitality, Management, Leadership, Training, Customer Service, Fundraising, Social Media, Team Leadership, Social Networking, Team Building, Computer Hardware, Computer Repair, Computers, Customer Satisfaction, Project Management, Microsoft Office, Event Management, Public Speaking, Public Relations, Teamwork, Virtual Teams, Human Resources, Business Strategy, Hospitality Industry, Resorts, Budgets, Data Analysis, Negotiation, Inventory Management, Marketing Strategy, Research, Restaurants, Microsoft Excel, Strategic Planning, Social Media Marketing, Front Office, Property Management..., Work Autonomously, Desktop Administration, Software, Wireless Networking, Local Area Network, Mobile Devices, Due Diligence, Internet
Education
West Texas A&M University 2015 — 2016
Master of Business Administration (M.B.A.), Computer Information Systems
Troy University 2012 — 2013
Master of Business Administration (M.B.A.), Management Information Systems, General, N/A
Northwest Florida State College 2010 — 2012
Bachelor of Applied Science, Project Management and Government Acquisitions
Northwest Florida State College 2008 — 2010
Associate of Arts, Liberal Arts and Sciences/Liberal Studies
Northwest Mississippi Community College 2007 — 2007
n/a, Associate of Arts
Harrison Central High School
Support.com November 2014 - July 2015
Scafidi's Tech Solutions February 2013 - June 2013
Barrister Global Services Network January 2013 - June 2013
Sandestin Golf and Beach Resort November 2010 - June 2012
Skills
Sales, Hospitality, Management, Leadership, Training, Customer Service, Fundraising, Social Media, Team Leadership, Social Networking, Team Building, Computer Hardware, Computer Repair, Computers, Customer Satisfaction, Project Management, Microsoft Office, Event Management, Public Speaking, Public Relations, Teamwork, Virtual Teams, Human Resources, Business Strategy, Hospitality Industry, Resorts, Budgets, Data Analysis, Negotiation, Inventory Management, Marketing Strategy, Research, Restaurants, Microsoft Excel, Strategic Planning, Social Media Marketing, Front Office, Property Management..., Work Autonomously, Desktop Administration, Software, Wireless Networking, Local Area Network, Mobile Devices, Due Diligence, Internet
Education
West Texas A&M University 2015 — 2016
Master of Business Administration (M.B.A.), Computer Information Systems
Troy University 2012 — 2013
Master of Business Administration (M.B.A.), Management Information Systems, General, N/A
Northwest Florida State College 2010 — 2012
Bachelor of Applied Science, Project Management and Government Acquisitions
Northwest Florida State College 2008 — 2010
Associate of Arts, Liberal Arts and Sciences/Liberal Studies
Northwest Mississippi Community College 2007 — 2007
n/a, Associate of Arts
Harrison Central High School
Kelsey Bull Kelsey Bull's Support.com Experience August 2013 - September 2014
Job Remote Support Technician at Support.com
Industry Computer Networking
Experience
Support.com August 2013 - September 2014
Skills
Java, Android SDK, HTML, Windows, TCP/IP, Networking, Troubleshooting, Operating Systems
Education
Vermont Technical College 2014 — 2017
Rochester Institute of Technology 2007 — 2008
Support.com August 2013 - September 2014
Skills
Java, Android SDK, HTML, Windows, TCP/IP, Networking, Troubleshooting, Operating Systems
Education
Vermont Technical College 2014 — 2017
Rochester Institute of Technology 2007 — 2008
Alex Fill Alex Fill's Support.com Experience April 2014 - June 2014
Job Jr. System Engineer at ELogic, Inc.
Industry Information Technology and Services
Experience
E-Logic, Inc. May 2014 - Present
Support.com April 2014 - June 2014
Old Dominion Animal Health Center May 2013 - April 2014
Ayers' Variety and Hardware October 2010 - May 2013
Skills
Computer Repair, Computer Hardware, Troubleshooting, Microsoft Office 2007, Wireless Networking, Windows & Mac operating..., Technical Support, Networking, Hardware, VMware, Microsoft Office, System Administration, Routers, Servers, Windows Server, Software Installation, Network Security, Help Desk Support, Laptops, Printers, Visio, Wireless, Ethernet, Desktop Computers, SonicWALL, Active Directory, Windows 7, Operating Systems, Cabling, System Deployment, OS X, Microsoft Exchange
Education
Northern Virginia Community College
Associate of Science (A.S.), Information Technology
E-Logic, Inc. May 2014 - Present
Support.com April 2014 - June 2014
Old Dominion Animal Health Center May 2013 - April 2014
Ayers' Variety and Hardware October 2010 - May 2013
Skills
Computer Repair, Computer Hardware, Troubleshooting, Microsoft Office 2007, Wireless Networking, Windows & Mac operating..., Technical Support, Networking, Hardware, VMware, Microsoft Office, System Administration, Routers, Servers, Windows Server, Software Installation, Network Security, Help Desk Support, Laptops, Printers, Visio, Wireless, Ethernet, Desktop Computers, SonicWALL, Active Directory, Windows 7, Operating Systems, Cabling, System Deployment, OS X, Microsoft Exchange
Education
Northern Virginia Community College
Associate of Science (A.S.), Information Technology
Jeff Dykema's Support.com Experience January 2015 - May 2015
Job Sales Consultant at GoDaddy, Pastor at IJNI Church
Industry Information Technology and Services
Experience
In Jesus' Name International Church (IJNI Church) July 2007 - Present
GoDaddy May 2015 - Present
Support.com January 2015 - May 2015
Skills
Public Speaking, Spanish, Portuguese, Analysis, Teaching, English, Management, Business Planning, Social Media Marketing, Team Building
Education
Michigan State University
Bachelor's Degree, Spanish with some Business Coursework Completed, 3.5
Tec. de Monterrey (ITESM-CCM)
Exchange Program "Doing Business in Mexico", 100%
Universidad de Extremadura
Study Abroad Program: "Spanish Language, Literature and Culture", 4.0 GPA
Seifa Theological Seminary 2010 — 2010
Christian Theology
In Jesus' Name International Church (IJNI Church) July 2007 - Present
GoDaddy May 2015 - Present
Support.com January 2015 - May 2015
Skills
Public Speaking, Spanish, Portuguese, Analysis, Teaching, English, Management, Business Planning, Social Media Marketing, Team Building
Education
Michigan State University
Bachelor's Degree, Spanish with some Business Coursework Completed, 3.5
Tec. de Monterrey (ITESM-CCM)
Exchange Program "Doing Business in Mexico", 100%
Universidad de Extremadura
Study Abroad Program: "Spanish Language, Literature and Culture", 4.0 GPA
Seifa Theological Seminary 2010 — 2010
Christian Theology
Eric Hagen's Support.com Experience May 2014 - Present
Job Vice President, Contact Center Operations at Support.com
Industry Information Technology and Services
Experience
Support.com May 2014 - Present
support.com July 2013 - May 2014
American Express Business Travel March 2013 - July 2013
Alorica March 2009 - March 2013
Sitel September 2007 - March 2009
Sitel January 2007 - September 2007
Sitel September 2005 - January 2007
Upstream June 1999 - September 2005
Rosenbluth International January 1995 - June 1999
Skills
Workforce Management, Call Center, Capacity Planning, Six Sigma, Command Center, Project Management, Business Process..., Change Management, Pricing Models, Budget Process, Staff Development, Coaching, Demand Forecasting, Financial Forecasting, Strategic Planning, Financial Modeling, Performance Reporting, KPI Reports, Data Analysis, Process Automation, Balanced Scorecard, Problem Solving, Avaya, BPO, Call Centers, Contact Centers, Customer Satisfaction, Forecasting, IEX, Leadership, Management, Operations Management, Outsourcing, Pricing Strategy, Strategy, Analysis, Call Center Development, Process Improvement, Vendor Management, Metrics, Contact Center..., Customer Experience, Avaya Technologies, Team Leadership, Performance Management
Education
North Dakota State University 2000 — 2003
MBA, Business Administration
North Dakota 1995 — 1999
Bachelor's degree, Sociology
Support.com May 2014 - Present
support.com July 2013 - May 2014
American Express Business Travel March 2013 - July 2013
Alorica March 2009 - March 2013
Sitel September 2007 - March 2009
Sitel January 2007 - September 2007
Sitel September 2005 - January 2007
Upstream June 1999 - September 2005
Rosenbluth International January 1995 - June 1999
Skills
Workforce Management, Call Center, Capacity Planning, Six Sigma, Command Center, Project Management, Business Process..., Change Management, Pricing Models, Budget Process, Staff Development, Coaching, Demand Forecasting, Financial Forecasting, Strategic Planning, Financial Modeling, Performance Reporting, KPI Reports, Data Analysis, Process Automation, Balanced Scorecard, Problem Solving, Avaya, BPO, Call Centers, Contact Centers, Customer Satisfaction, Forecasting, IEX, Leadership, Management, Operations Management, Outsourcing, Pricing Strategy, Strategy, Analysis, Call Center Development, Process Improvement, Vendor Management, Metrics, Contact Center..., Customer Experience, Avaya Technologies, Team Leadership, Performance Management
Education
North Dakota State University 2000 — 2003
MBA, Business Administration
North Dakota 1995 — 1999
Bachelor's degree, Sociology
James Morehead James Morehead's Support.com Experience October 2006 - April 2014
Job
Industry Computer Software
Experience
Google April 2014 - Present
Support.com October 2006 - April 2014
SupportSoft (now part of Aptean) October 2003 - October 2006
Portal Software (now part of Oracle) January 2000 - October 2003
Nortel Networks September 1992 - December 1999
Teleride-Sage 1990 - 1992
Gold Disk Inc. 1987 - 1990
Skills
Product Management, Product Strategy, Product Marketing, Product Requirements, SaaS, Agile, iPhone Application..., Agile Methodologies, Public Speaking, Marketing, Telecommunications, Wireless, Competitive Analysis, Integration, Marketing Strategy, Go-to-market Strategy, Cloud Computing, Strategic Partnerships, Start-ups, Strategy, Mobile Devices, User Experience, Management, Leadership, CRM, Cross-functional Team..., Product Development, Salesforce.com, Mobile Applications, Team Leadership
Education
University of Waterloo 1985 — 1990
BASc, Computer Engineering
University of Toronto - Rotman School of Management 1994 — 1997
MBA, Marketing and Finance
Northwestern University - Kellogg School of Management 1998 — 1998
Consumer Marketing Strategy (Executive Seminar)
Upper Canada College 1979 — 1985
High School
Google April 2014 - Present
Support.com October 2006 - April 2014
SupportSoft (now part of Aptean) October 2003 - October 2006
Portal Software (now part of Oracle) January 2000 - October 2003
Nortel Networks September 1992 - December 1999
Teleride-Sage 1990 - 1992
Gold Disk Inc. 1987 - 1990
Skills
Product Management, Product Strategy, Product Marketing, Product Requirements, SaaS, Agile, iPhone Application..., Agile Methodologies, Public Speaking, Marketing, Telecommunications, Wireless, Competitive Analysis, Integration, Marketing Strategy, Go-to-market Strategy, Cloud Computing, Strategic Partnerships, Start-ups, Strategy, Mobile Devices, User Experience, Management, Leadership, CRM, Cross-functional Team..., Product Development, Salesforce.com, Mobile Applications, Team Leadership
Education
University of Waterloo 1985 — 1990
BASc, Computer Engineering
University of Toronto - Rotman School of Management 1994 — 1997
MBA, Marketing and Finance
Northwestern University - Kellogg School of Management 1998 — 1998
Consumer Marketing Strategy (Executive Seminar)
Upper Canada College 1979 — 1985
High School
Anna Vaughn Anna Vaughn's Support.com Experience January 2014 - June 2014
Job Network Technician
Industry Information Technology and Services
Experience
SmartSource Technical Staffing August 2015 - Present
PCM August 2015 - August 2015
Support.com January 2014 - June 2014
Sowela Technical Community College August 2013 - December 2013
TDS Deployment August 2013 - August 2013
Apogee Corporation May 2010 - November 2012
Skills
Network Security, IT Hardware Support, Computer Hardware, Networking, Hardware Installation, Computer Network..., IT Operations, Windows, Technical Support, Microsoft Office, Analysis, Research, Microsoft Excel, Data Analysis, System Administration, Windows Server, Active Directory, Linux, OS X, Troubleshooting, Operating Systems, Software Engineering, Network Administration, Windows 7, Servers, Help Desk Support, TCP/IP, Hardware, Software Installation, Security, Wireless Networking, Computer Repair, Databases, VMware
Education
Sowela Technical Community College 2013 — 2014
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Louisiana State University 2005 — 2009
Computer Science
SmartSource Technical Staffing August 2015 - Present
PCM August 2015 - August 2015
Support.com January 2014 - June 2014
Sowela Technical Community College August 2013 - December 2013
TDS Deployment August 2013 - August 2013
Apogee Corporation May 2010 - November 2012
Skills
Network Security, IT Hardware Support, Computer Hardware, Networking, Hardware Installation, Computer Network..., IT Operations, Windows, Technical Support, Microsoft Office, Analysis, Research, Microsoft Excel, Data Analysis, System Administration, Windows Server, Active Directory, Linux, OS X, Troubleshooting, Operating Systems, Software Engineering, Network Administration, Windows 7, Servers, Help Desk Support, TCP/IP, Hardware, Software Installation, Security, Wireless Networking, Computer Repair, Databases, VMware
Education
Sowela Technical Community College 2013 — 2014
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Louisiana State University 2005 — 2009
Computer Science
Lorraine May's Support.com Experience February 2010 - November 2013
Job User Support Analyst, Information Technology Services at Fort Bend Independent School District
Industry Information Technology and Services
Experience
Fort Bend Independent School District December 2013 - Present
Support.com February 2010 - November 2013
NPD Group, Inc September 2007 - September 2008
Sava Senior Care July 2005 - September 2007
Aramco Services Company September 2004 - July 2005
RIVER OAKS IMAGING AND DIAGNOSTIC August 2003 - June 2004
Amegy Bank October 2001 - February 2003
GETRONICS, INC June 2001 - October 2001
FIDUCIARY TRUST COMPANY INTERNATIONAL September 2000 - April 2001
C3I, INC. August 1999 - September 2000
Skills
Windows 7, Android, Computer Hardware, Active Directory, Laptops, VPN, Windows Server, Mac OS X, Microsoft Office, Wireless Networking, XP, Technical Support, Troubleshooting, Operating Systems, DNS, DHCP, Hardware, Windows, Networking, Routers, Antivirus, Printers, Remote Desktop, A+ Certified, Windows XP Pro, Lotus Notes, Software Installation, Windows Vista, OS X, TCP/IP, System Administration, Windows XP, Help Desk Support, Blackberry, Disaster Recovery, CompTIA A+
Education
Prairie View A&M University 1993 — 1996
Bachelor of Science, Biology
University of Houston 1990 — 1992
Willowridge High School 1986 — 1990
Fort Bend Independent School District December 2013 - Present
Support.com February 2010 - November 2013
NPD Group, Inc September 2007 - September 2008
Sava Senior Care July 2005 - September 2007
Aramco Services Company September 2004 - July 2005
RIVER OAKS IMAGING AND DIAGNOSTIC August 2003 - June 2004
Amegy Bank October 2001 - February 2003
GETRONICS, INC June 2001 - October 2001
FIDUCIARY TRUST COMPANY INTERNATIONAL September 2000 - April 2001
C3I, INC. August 1999 - September 2000
Skills
Windows 7, Android, Computer Hardware, Active Directory, Laptops, VPN, Windows Server, Mac OS X, Microsoft Office, Wireless Networking, XP, Technical Support, Troubleshooting, Operating Systems, DNS, DHCP, Hardware, Windows, Networking, Routers, Antivirus, Printers, Remote Desktop, A+ Certified, Windows XP Pro, Lotus Notes, Software Installation, Windows Vista, OS X, TCP/IP, System Administration, Windows XP, Help Desk Support, Blackberry, Disaster Recovery, CompTIA A+
Education
Prairie View A&M University 1993 — 1996
Bachelor of Science, Biology
University of Houston 1990 — 1992
Willowridge High School 1986 — 1990
Andre Stubbs Andre Stubbs's Support.com Experience November 2014 - December 2014
Job Enterprise Help Desk Analyst
Industry Information Technology and Services
Experience
Dell December 2014 - Present
Support.com November 2014 - December 2014
Atlink Wi-Fi January 2014 - November 2014
Farmers Insurance April 2013 - September 2013
AT&T Mobility September 2005 - October 2011
Dobson Communications June 2005 - October 2009
Dobson Communications 2005 - 2009
Skills
Cellular Communications, Wireless, CDMA, Telecommunications, Call Center, Customer Retention, Computer Network..., VoIP, Customer Service, Wireless Networking, Account Management, UMTS, Networking, Call Centers, Switches, Help Desk Support, Mobile Devices, Technical Support, Routers, Troubleshooting, Training, Remote Desktop, Microsoft Office
Education
Oklahoma City Community College 2009 — 2010
NA, CIS Support
Rose State College 1997 — 1999
NA, CIS
southeast high school 1995 — 1996
Diploma, General
St. Gregory's University 1996 — 1997
NA, Business Management
Dell December 2014 - Present
Support.com November 2014 - December 2014
Atlink Wi-Fi January 2014 - November 2014
Farmers Insurance April 2013 - September 2013
AT&T Mobility September 2005 - October 2011
Dobson Communications June 2005 - October 2009
Dobson Communications 2005 - 2009
Skills
Cellular Communications, Wireless, CDMA, Telecommunications, Call Center, Customer Retention, Computer Network..., VoIP, Customer Service, Wireless Networking, Account Management, UMTS, Networking, Call Centers, Switches, Help Desk Support, Mobile Devices, Technical Support, Routers, Troubleshooting, Training, Remote Desktop, Microsoft Office
Education
Oklahoma City Community College 2009 — 2010
NA, CIS Support
Rose State College 1997 — 1999
NA, CIS
southeast high school 1995 — 1996
Diploma, General
St. Gregory's University 1996 — 1997
NA, Business Management
Cyndi Lester's Support.com Experience October 2013 - February 2014
Job Currently seeking career opportunities.
Industry Telecommunications
Experience
Self Employed January 2014 - Present
AZUMA Leasing July 2014 - February 2015
support.com October 2013 - February 2014
Makeoverly October 2013 - January 2014
Convergent Resources, Inc. January 2012 - October 2013
Amazon August 2009 - August 2010
Skills
Customer Service, Social Media Marketing, Email Marketing, Supervisory Skills, Account Management, Operations Management, Cosmetics, Cosmetology, Marketing, Marketing Communications, Customer Satisfaction, Management, Strategy, Marketing Strategy, Public Relations, Project Planning, Data Analysis
Education
Strayer University 2014 — 2018
Criminal Justice, Financial Forensics and Fraud Investigation
QC Makeup Academy 2014 — 2014
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
Marshall University 2004 — 2009
Bachelor of Science (BS), Chemistry
Mount View High School 2000 — 2004
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Self Employed January 2014 - Present
AZUMA Leasing July 2014 - February 2015
support.com October 2013 - February 2014
Makeoverly October 2013 - January 2014
Convergent Resources, Inc. January 2012 - October 2013
Amazon August 2009 - August 2010
Skills
Customer Service, Social Media Marketing, Email Marketing, Supervisory Skills, Account Management, Operations Management, Cosmetics, Cosmetology, Marketing, Marketing Communications, Customer Satisfaction, Management, Strategy, Marketing Strategy, Public Relations, Project Planning, Data Analysis
Education
Strayer University 2014 — 2018
Criminal Justice, Financial Forensics and Fraud Investigation
QC Makeup Academy 2014 — 2014
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
Marshall University 2004 — 2009
Bachelor of Science (BS), Chemistry
Mount View High School 2000 — 2004
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Gideon Finkelstein Gideon Finkelstein's Support.com Experience July 2011 - June 2012
Job Technical Support Representative at Circuits & Systems, Inc
Industry Computer Software
Experience
Circuits & Systems, Inc November 2013 - Present
3dCart.com July 2012 - August 2013
Support.com July 2011 - June 2012
Skills
Technical Support, HTML, SQL, Online Marketing, CSS, Web Analytics, Web Development, E-commerce, Databases, Web Design, Customer Service, Information Technology, Troubleshooting
Education
Nassau Community College 2007 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Science
Circuits & Systems, Inc November 2013 - Present
3dCart.com July 2012 - August 2013
Support.com July 2011 - June 2012
Skills
Technical Support, HTML, SQL, Online Marketing, CSS, Web Analytics, Web Development, E-commerce, Databases, Web Design, Customer Service, Information Technology, Troubleshooting
Education
Nassau Community College 2007 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Science
Shaykh Muyeeb's Support.com Experience August 2012 - March 2014
Job TECHNICAL SUPPORT ANALYST
Industry Computer & Network Security
Experience
Salem, Massachusetts July 2015 - Present
unified school district # 480 March 2014 - June 2015
support.com August 2012 - March 2014
NPC International May 2011 - June 2012
Pittsburg State University February 2009 - May 2012
Mountain West Research February 2007 - June 2009
Skills
Operating Systems, Windows 7, OS X, Linux, Windows XP, JavaScript, Windows Server, SQL, Windows, Active Directory, Photoshop, Mac OS, Android, VirtualBox, windows 8.1, Troubleshooting, Remote Troubleshooting, Help Desk Support, Printers, Call Centers, Computer Hardware, Technical Support
Education
Pittsburg State University 2009 — 2012
Bachelor of Science (BS), Sociology And Justice studies
Salem, Massachusetts July 2015 - Present
unified school district # 480 March 2014 - June 2015
support.com August 2012 - March 2014
NPC International May 2011 - June 2012
Pittsburg State University February 2009 - May 2012
Mountain West Research February 2007 - June 2009
Skills
Operating Systems, Windows 7, OS X, Linux, Windows XP, JavaScript, Windows Server, SQL, Windows, Active Directory, Photoshop, Mac OS, Android, VirtualBox, windows 8.1, Troubleshooting, Remote Troubleshooting, Help Desk Support, Printers, Call Centers, Computer Hardware, Technical Support
Education
Pittsburg State University 2009 — 2012
Bachelor of Science (BS), Sociology And Justice studies
Matthew Staton Matthew Staton's Support.com Experience July 2013 - November 2013
Job Remote Service Technician at support.com
Industry Staffing and Recruiting
Experience
support.com July 2013 - November 2013
Kelly Services 2013 - 2013
Education
North Central Michigan College 2010 — 2014
Assosciate of General Studies, Computer and Information Sciences and Support Services
support.com July 2013 - November 2013
Kelly Services 2013 - 2013
Education
North Central Michigan College 2010 — 2014
Assosciate of General Studies, Computer and Information Sciences and Support Services
kenneth dzidzonu kenneth dzidzonu's Support.com Experience March 2015 - August 2015
Job Customer Support Engineer at NCR Retail
Industry Computer & Network Security
Experience
NCR Retail August 2015 - Present
Support.com March 2015 - August 2015
Vekiel, LLC September 2014 - January 2015
Magmatel August 2008 - December 2010
Skills
System Administration, Servers, Networking, Network Security, Windows Server, Active Directory, Security, Network Administration, Troubleshooting, VMware, Computer Hardware, Business Strategy, Web Development, Web Services, Firewalls, Windows, Operating Systems, Computer Security, Windows 7, ATMs
Education
Montgomery College 2013 — 2014
associate, Computer and Information Systems Security/Information Assurance
Union County College 2011 — 2013
Associate’s Degree, Computer and Information Sciences and Support Services
NCR Retail August 2015 - Present
Support.com March 2015 - August 2015
Vekiel, LLC September 2014 - January 2015
Magmatel August 2008 - December 2010
Skills
System Administration, Servers, Networking, Network Security, Windows Server, Active Directory, Security, Network Administration, Troubleshooting, VMware, Computer Hardware, Business Strategy, Web Development, Web Services, Firewalls, Windows, Operating Systems, Computer Security, Windows 7, ATMs
Education
Montgomery College 2013 — 2014
associate, Computer and Information Systems Security/Information Assurance
Union County College 2011 — 2013
Associate’s Degree, Computer and Information Sciences and Support Services
James Boykin's Support.com Experience December 2014 - Present
Job Remote Support Technician at Support.com
Industry Consumer Services
Experience
The PC MD October 2010 - Present
Support.com December 2014 - Present
On-Site Computer March 2014 - January 2015
NW Indiana Casinos February 2002 - November 2010
Skills
Casino, Computer Hardware, Maintenance & Repair, Electronics, Electronics Repair, Computer Repair, Computer Network..., Programming Languages, Network Security..., Visual C#, C#, PHP, Java, JavaScript, ASP.NET, Python, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Server Administration, Domain Management, Cisco Firewall Security
Education
Purdue University Calumet 2009 — 2014
Bachelor of Science, Computer Information Technology
The PC MD October 2010 - Present
Support.com December 2014 - Present
On-Site Computer March 2014 - January 2015
NW Indiana Casinos February 2002 - November 2010
Skills
Casino, Computer Hardware, Maintenance & Repair, Electronics, Electronics Repair, Computer Repair, Computer Network..., Programming Languages, Network Security..., Visual C#, C#, PHP, Java, JavaScript, ASP.NET, Python, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Server Administration, Domain Management, Cisco Firewall Security
Education
Purdue University Calumet 2009 — 2014
Bachelor of Science, Computer Information Technology
Jonathan Farr Jonathan Farr's Support.com Experience September 2013 - May 2015
Job Content Strategist at The Finance Marketing Group
Industry Writing and Editing
Experience
The Finance Marketing Group October 2014 - Present
VFXG June 2012 - Present
Self-Employed June 2011 - Present
Dementropy Consulting May 2009 - Present
Downeffect Films 2003 - Present
Dementropy January 2000 - Present
Independent Contractor June 1998 - Present
Support.com September 2013 - May 2015
Apple November 2012 - 2013
Pier Media, Inc. January 2010 - January 2012
Skills
SEO, Content Development, Content Creation, SEO copywriting, Freelance Writing, Copy Editing, Research, Legal Research, Online Research, Social Media Marketing, Market Research, Editing, Social Networking, Blogging, Content Management, IT Hardware Support, Technical Support, Office Administration, Database Administration, Network Administration, Website Promotion, Brand Development, Branding & Identity, Website Development, Content Strategy
Education
Moravian College 1992 — 1994
Taconic Hills High School 1989 — 1992
The Finance Marketing Group October 2014 - Present
VFXG June 2012 - Present
Self-Employed June 2011 - Present
Dementropy Consulting May 2009 - Present
Downeffect Films 2003 - Present
Dementropy January 2000 - Present
Independent Contractor June 1998 - Present
Support.com September 2013 - May 2015
Apple November 2012 - 2013
Pier Media, Inc. January 2010 - January 2012
Skills
SEO, Content Development, Content Creation, SEO copywriting, Freelance Writing, Copy Editing, Research, Legal Research, Online Research, Social Media Marketing, Market Research, Editing, Social Networking, Blogging, Content Management, IT Hardware Support, Technical Support, Office Administration, Database Administration, Network Administration, Website Promotion, Brand Development, Branding & Identity, Website Development, Content Strategy
Education
Moravian College 1992 — 1994
Taconic Hills High School 1989 — 1992
Marc Itzkowitz's Support.com Experience January 2014 - January 2015
Job Director of Product Marketing at Splunk
Industry Computer Software
Experience
Splunk January 2015 - Present
Support.com January 2014 - January 2015
Support.com September 2011 - December 2013
Support.com August 2006 - September 2011
SupportSoft (now Consona) November 2002 - August 2006
SeniorNetConnect 1999 - 2002
Informix 1996 - 1999
Illustra Information Technology 1994 - 1996
General Motors 1989 - 1994
United Telcomp June 1987 - May 1988
Skills
Product Marketing, Product Management, Program Management, Public Speaking, New Business Development, Mergers, Start-ups, Venture Financing, Account Management, Enterprise Software, SaaS, E-commerce, Relational Databases, Spatial Databases, Agile Project Management, Agile Methodologies, Scrum, Sprint Planning, Telecommunications, Strategic Partnerships, Mergers & Acquisitions, Management, Strategy, Leadership, Pre-sales, Solution Selling, Cloud Computing, Product Development, Go-to-market Strategy, Mobile Devices
Education
Stanford University Graduate School of Business 1992 — 1994
MBA
Massachusetts Institute of Technology 1985 — 1989
Bachelor of Science, Information Systems
Irvine High School
Splunk January 2015 - Present
Support.com January 2014 - January 2015
Support.com September 2011 - December 2013
Support.com August 2006 - September 2011
SupportSoft (now Consona) November 2002 - August 2006
SeniorNetConnect 1999 - 2002
Informix 1996 - 1999
Illustra Information Technology 1994 - 1996
General Motors 1989 - 1994
United Telcomp June 1987 - May 1988
Skills
Product Marketing, Product Management, Program Management, Public Speaking, New Business Development, Mergers, Start-ups, Venture Financing, Account Management, Enterprise Software, SaaS, E-commerce, Relational Databases, Spatial Databases, Agile Project Management, Agile Methodologies, Scrum, Sprint Planning, Telecommunications, Strategic Partnerships, Mergers & Acquisitions, Management, Strategy, Leadership, Pre-sales, Solution Selling, Cloud Computing, Product Development, Go-to-market Strategy, Mobile Devices
Education
Stanford University Graduate School of Business 1992 — 1994
MBA
Massachusetts Institute of Technology 1985 — 1989
Bachelor of Science, Information Systems
Irvine High School
Sean Norman's Support.com Experience July 2011 - September 2011
Job Worldwide Data Platform Lead @ Microsoft
Industry Computer Software
Experience
Microsoft May 2015 - Present
Society Consulting January 2014 - March 2015
Society Consulting July 2013 - December 2013
Society Consulting September 2011 - July 2013
support.com July 2011 - September 2011
support.com December 2009 - July 2011
Xeriton Corporation (now XRT Holdings, Inc. - assets acquired by Support.com NASDAQ: SPRT) March 2009 - December 2009
Xeriton Corporation January 2008 - March 2009
Xeriton Corporation July 2007 - January 2008
KCCR Student Radio at Pacific Lutheran University August 2006 - June 2007
Skills
Web Analytics, SEM, E-commerce, Social Media, Online Marketing, Online Advertising, PPC, Digital Media, Mobile, Mobile Devices, Social Networking, Analytics, Market Research, Start-ups, Strategy, Google Analytics, User Experience, Business Development, Advertising, Entrepreneurship, Marketing, Marketing Strategy, Lead Generation, New Business Development, Mobile Applications, Awesomeness, General Awesomeness, Web Design, Digital Marketing, SEO, CRM, Email Marketing, Product Management
Education
Pacific Lutheran University
BBA (Bachelors in Business Administration), Business
Purdue University
Microsoft May 2015 - Present
Society Consulting January 2014 - March 2015
Society Consulting July 2013 - December 2013
Society Consulting September 2011 - July 2013
support.com July 2011 - September 2011
support.com December 2009 - July 2011
Xeriton Corporation (now XRT Holdings, Inc. - assets acquired by Support.com NASDAQ: SPRT) March 2009 - December 2009
Xeriton Corporation January 2008 - March 2009
Xeriton Corporation July 2007 - January 2008
KCCR Student Radio at Pacific Lutheran University August 2006 - June 2007
Skills
Web Analytics, SEM, E-commerce, Social Media, Online Marketing, Online Advertising, PPC, Digital Media, Mobile, Mobile Devices, Social Networking, Analytics, Market Research, Start-ups, Strategy, Google Analytics, User Experience, Business Development, Advertising, Entrepreneurship, Marketing, Marketing Strategy, Lead Generation, New Business Development, Mobile Applications, Awesomeness, General Awesomeness, Web Design, Digital Marketing, SEO, CRM, Email Marketing, Product Management
Education
Pacific Lutheran University
BBA (Bachelors in Business Administration), Business
Purdue University
Mario Raun's Support.com Experience January 2015 - Present
Job Information Technology and Services Consultant and Contractor
Industry Information Technology and Services
Experience
Support.com January 2015 - Present
Hewlett-Packard 2006 - March 2009
Pomeroy August 2000 - June 2006
Skills
Data Center, ITIL, IT Service Management, Service Delivery, HP, IT Management, Virtualization, Disaster Recovery, IT Outsourcing, Servers, Process Improvement, Vendor Management, Outsourcing, System Deployment, IT Strategy
Education
Midlands Technical College 1997 — 1998
Associateâs Degree, Marketing
University of South Carolina-Columbia 1991 — 1998
Accounting
Support.com January 2015 - Present
Hewlett-Packard 2006 - March 2009
Pomeroy August 2000 - June 2006
Skills
Data Center, ITIL, IT Service Management, Service Delivery, HP, IT Management, Virtualization, Disaster Recovery, IT Outsourcing, Servers, Process Improvement, Vendor Management, Outsourcing, System Deployment, IT Strategy
Education
Midlands Technical College 1997 — 1998
Associateâs Degree, Marketing
University of South Carolina-Columbia 1991 — 1998
Accounting
Zechariah White's Support.com Experience March 2010 - Present
Job Senior Paralegal & Stock Administrator
Industry Computer Software
Experience
Support.com March 2010 - Present
Borland Software Corp (a Micro Focus Group Company) July 2005 - March 2010
Davis Polk & Wardwell LLP January 2005 - June 2005
Skills
PCI Standards, Intellectual Property, Patents, Trademark Prosecution, Internet Law, Corporate Governance, Corporate Law, Board Relations, Stocks, SEC filings, Software Licensing, Mergers, Due Diligence, Trademark Infringement, Divestitures, SaaS, Enterprise Software, Cyberlaw, Trademarks, Mergers & Acquisitions, Legal Writing, Management, Litigation Support
Education
San Francisco State University 2004 — 2005
Paralegal Studies
University of California, Santa Cruz 1997 — 2001
Bachelor of Arts (B.A.), Psychology & Philosophy
Support.com March 2010 - Present
Borland Software Corp (a Micro Focus Group Company) July 2005 - March 2010
Davis Polk & Wardwell LLP January 2005 - June 2005
Skills
PCI Standards, Intellectual Property, Patents, Trademark Prosecution, Internet Law, Corporate Governance, Corporate Law, Board Relations, Stocks, SEC filings, Software Licensing, Mergers, Due Diligence, Trademark Infringement, Divestitures, SaaS, Enterprise Software, Cyberlaw, Trademarks, Mergers & Acquisitions, Legal Writing, Management, Litigation Support
Education
San Francisco State University 2004 — 2005
Paralegal Studies
University of California, Santa Cruz 1997 — 2001
Bachelor of Arts (B.A.), Psychology & Philosophy
Clifden Kennedy's Support.com Experience January 2015 - March 2015
Job Director, Content Marketing at Support.com
Industry Broadcast Media
Experience
Support.com January 2015 - March 2015
RentPath December 2012 - August 2014
CBS Interactive December 2011 - September 2012
CBS Interactive May 2009 - November 2011
CBS News December 2007 - May 2009
CBS News December 2006 - December 2007
CBS News January 2006 - December 2006
Skills
Television Production, Video Production, Web Production, Web Site Production, Content Strategy, Multimedia, Producing, Video, Editorial, Politics, Blogging, Broadcast Journalism, Content Development, Copy Editing, Newspapers, Broadcast Television, News Writing, Web Content, Copywriting, Media Production, Press Releases, Documentaries, Media Relations, Digital Strategy, Online Journalism, AP Style, Content Management, Feature Articles, Headline Writing, Videography, Publicity, Television, Broadcast, Storytelling, Editing, New Media, Social Media, Digital Media, Breaking News, Journalism, Social Media Marketing
Education
Marist College 1993 — 1997
B.A
Support.com January 2015 - March 2015
RentPath December 2012 - August 2014
CBS Interactive December 2011 - September 2012
CBS Interactive May 2009 - November 2011
CBS News December 2007 - May 2009
CBS News December 2006 - December 2007
CBS News January 2006 - December 2006
Skills
Television Production, Video Production, Web Production, Web Site Production, Content Strategy, Multimedia, Producing, Video, Editorial, Politics, Blogging, Broadcast Journalism, Content Development, Copy Editing, Newspapers, Broadcast Television, News Writing, Web Content, Copywriting, Media Production, Press Releases, Documentaries, Media Relations, Digital Strategy, Online Journalism, AP Style, Content Management, Feature Articles, Headline Writing, Videography, Publicity, Television, Broadcast, Storytelling, Editing, New Media, Social Media, Digital Media, Breaking News, Journalism, Social Media Marketing
Education
Marist College 1993 — 1997
B.A
Dane Risley's Support.com Experience 1999 - 2001
Job VP Sales
Industry Computer Software
Experience
Cvent February 2014 - Present
ENVS May 2011 - February 2014
Active Network December 2009 - December 2011
Channel:1 Corporation 2001 - 2009
Support.com 1999 - 2001
IBM/Tivoli 1996 - 1999
Skills
SaaS, Enterprise Software, Salesforce.com, Cloud Computing, Solution Selling, Professional Services, Start-ups, Product Management, Lead Generation, Mobile Applications, Direct Sales, Product Marketing, Sales, Strategy, B2B, Business Development, Sales Operations, Go-to-market Strategy, CRM, Sales Process, Account Management
Education
Sacred Heart University
Business
Wilton High School
Cvent February 2014 - Present
ENVS May 2011 - February 2014
Active Network December 2009 - December 2011
Channel:1 Corporation 2001 - 2009
Support.com 1999 - 2001
IBM/Tivoli 1996 - 1999
Skills
SaaS, Enterprise Software, Salesforce.com, Cloud Computing, Solution Selling, Professional Services, Start-ups, Product Management, Lead Generation, Mobile Applications, Direct Sales, Product Marketing, Sales, Strategy, B2B, Business Development, Sales Operations, Go-to-market Strategy, CRM, Sales Process, Account Management
Education
Sacred Heart University
Business
Wilton High School
Ana Karina Corona's Support.com Experience June 2011 - December 2011
Job Payroll Manager at Milestone Technologies, Inc.
Industry Telecommunications
Experience
Milestone Technologies, Inc. September 2014 - Present
Milestone Technologies, Inc. October 2012 - September 2014
Center for Employment Training February 2012 - October 2012
Support.com June 2011 - December 2011
ShoreTel Inc July 2010 - February 2011
Yahoo! Inc September 2006 - January 2009
Education
University of Phoenix 2001 — 2009
Master of Business Administration
New School of Architecture and Design 1995 — 2001
Bachelor of Arts in Architecture and an Associates of Arts in Architecture
University of Phoenix
Doctorate, Business Administration
Milestone Technologies, Inc. September 2014 - Present
Milestone Technologies, Inc. October 2012 - September 2014
Center for Employment Training February 2012 - October 2012
Support.com June 2011 - December 2011
ShoreTel Inc July 2010 - February 2011
Yahoo! Inc September 2006 - January 2009
Education
University of Phoenix 2001 — 2009
Master of Business Administration
New School of Architecture and Design 1995 — 2001
Bachelor of Arts in Architecture and an Associates of Arts in Architecture
University of Phoenix
Doctorate, Business Administration
Tara Laroux's Support.com Experience February 2012 - Present
Job Quality Auditor at support.com
Industry Information Technology and Services
Experience
support.com February 2012 - Present
support.com March 2010 - February 2012
IT Direct November 2007 - February 2010
PortONE Internet August 2006 - October 2007
CSC July 2000 - August 2006
Skills
Troubleshooting, Operating Systems, Technical Support, Windows 7, Computer Hardware, XP, SQL, Windows, Active Directory, Hardware, Windows Server, TCP/IP, Windows XP, Help Desk Support, Servers, DNS, Software Installation, VMware, Routers, Software Documentation, Network Security, Network Administration, Networking, Computer Repair
Education
University of Massachusetts Lowell
Bachelors, Infomation Techology
Borough School
Marywood University
Morris Catholic
support.com February 2012 - Present
support.com March 2010 - February 2012
IT Direct November 2007 - February 2010
PortONE Internet August 2006 - October 2007
CSC July 2000 - August 2006
Skills
Troubleshooting, Operating Systems, Technical Support, Windows 7, Computer Hardware, XP, SQL, Windows, Active Directory, Hardware, Windows Server, TCP/IP, Windows XP, Help Desk Support, Servers, DNS, Software Installation, VMware, Routers, Software Documentation, Network Security, Network Administration, Networking, Computer Repair
Education
University of Massachusetts Lowell
Bachelors, Infomation Techology
Borough School
Marywood University
Morris Catholic
Kevin C. Casey Eichler's Support.com Experience 2003 - July 2010
Job President and Chief Financial Officer
Industry Semiconductors
Experience
Saint Mary's College of California May 2015 - Present
Ultra Clean Technology July 2009 - Present
Jasper Design Automation June 2012 - June 2014
Crossing Automation January 2010 - November 2012
Magma Design Automation December 2003 - February 2012
support.com 2003 - July 2010
Ultra Clean Technology March 2004 - July 2009
Credence Systems January 2008 - March 2009
Markettools March 2006 - December 2007
MIPS Technologies May 1998 - February 2006
Skills
Revenue Recognition, SEC filings, Sarbanes-Oxley Act, Mergers, Venture Capital, Start-ups, Financial Modeling, Financial Analysis, IPO, Due Diligence, Auditing, Mergers & Acquisitions, Finance, Strategy, Strategic Partnerships, Investor Relations, Strategic Planning, Financial Reporting, Executive Management, Acquisition Integration, Corporate Finance, Entrepreneurship, Competitive Analysis, Corporate Development, Valuation, US GAAP, Private Equity, Forecasting, GAAP, Internal Controls, Accounting, Managerial Finance, Strategic Financial..., Cross-functional Team..., Consolidation, Cost Accounting, Public Companies, Leadership, Divestitures, Restructuring, Sarbanes-Oxley, Internal Audit, Variance Analysis, M&A experience, Business Process..., Financial Audits, CPA, Financial Planning
Education
Saint John's University 1978 — 1982
BS, Accounting
Mount Michael Benedictine High School 1974 — 1978
Saint Mary's College of California May 2015 - Present
Ultra Clean Technology July 2009 - Present
Jasper Design Automation June 2012 - June 2014
Crossing Automation January 2010 - November 2012
Magma Design Automation December 2003 - February 2012
support.com 2003 - July 2010
Ultra Clean Technology March 2004 - July 2009
Credence Systems January 2008 - March 2009
Markettools March 2006 - December 2007
MIPS Technologies May 1998 - February 2006
Skills
Revenue Recognition, SEC filings, Sarbanes-Oxley Act, Mergers, Venture Capital, Start-ups, Financial Modeling, Financial Analysis, IPO, Due Diligence, Auditing, Mergers & Acquisitions, Finance, Strategy, Strategic Partnerships, Investor Relations, Strategic Planning, Financial Reporting, Executive Management, Acquisition Integration, Corporate Finance, Entrepreneurship, Competitive Analysis, Corporate Development, Valuation, US GAAP, Private Equity, Forecasting, GAAP, Internal Controls, Accounting, Managerial Finance, Strategic Financial..., Cross-functional Team..., Consolidation, Cost Accounting, Public Companies, Leadership, Divestitures, Restructuring, Sarbanes-Oxley, Internal Audit, Variance Analysis, M&A experience, Business Process..., Financial Audits, CPA, Financial Planning
Education
Saint John's University 1978 — 1982
BS, Accounting
Mount Michael Benedictine High School 1974 — 1978
Sean Grimes's Support.com Experience October 2009 - July 2013
Job SharePoint Administrator
Industry Information Technology and Services
Experience
ADMI January 2015 - Present
Apple May 2014 - January 2015
Mobile Technologies Inc. (MTI) May 2014 - October 2014
TEKsystems May 2014 - May 2014
support.com October 2009 - July 2013
SupportSoft May 2008 - October 2009
Sutherland Global Services December 2006 - May 2008
Todd Hobin Studios May 2006 - August 2007
RadioShack April 2004 - April 2006
Hoyts Cinemas Corp January 1998 - August 2001
Skills
Technical Support, SharePoint, Troubleshooting, Quality Assurance, Call Center, Training, Help Desk Support, Computer Hardware, Call Centers, System Administration, Software Documentation, Operating Systems, Windows 7, Active Directory, Windows XP, Learning Management..., Hardware, Software Installation, Networking, Team Building, TCP/IP, Program Development, Vendor Management, Coaching, Workforce Management, Team Leadership, Testing, Windows Server, Servers, Windows, VPN, XP, Project Management, Management
Education
Onondaga Community College 1997 — 1999
humanities, Business Management
ADMI January 2015 - Present
Apple May 2014 - January 2015
Mobile Technologies Inc. (MTI) May 2014 - October 2014
TEKsystems May 2014 - May 2014
support.com October 2009 - July 2013
SupportSoft May 2008 - October 2009
Sutherland Global Services December 2006 - May 2008
Todd Hobin Studios May 2006 - August 2007
RadioShack April 2004 - April 2006
Hoyts Cinemas Corp January 1998 - August 2001
Skills
Technical Support, SharePoint, Troubleshooting, Quality Assurance, Call Center, Training, Help Desk Support, Computer Hardware, Call Centers, System Administration, Software Documentation, Operating Systems, Windows 7, Active Directory, Windows XP, Learning Management..., Hardware, Software Installation, Networking, Team Building, TCP/IP, Program Development, Vendor Management, Coaching, Workforce Management, Team Leadership, Testing, Windows Server, Servers, Windows, VPN, XP, Project Management, Management
Education
Onondaga Community College 1997 — 1999
humanities, Business Management
Vicky Lam's Support.com Experience November 2005 - September 2012
Job Senior SEC Manager at Alpha and Omega Semiconductor
Industry Computer Software
Experience
Alpha and Omega Semiconductor April 2014 - Present
NeoPhotonics September 2012 - April 2014
Support.com November 2005 - September 2012
Shaklee Corporation August 2004 - November 2005
Calpine April 1999 - July 2004
Ceres LLC March 1998 - March 1999
Walker Interactive Systems May 1996 - February 1998
Education
San Francisco State University
Bachelor's degree, Accounting
Alpha and Omega Semiconductor April 2014 - Present
NeoPhotonics September 2012 - April 2014
Support.com November 2005 - September 2012
Shaklee Corporation August 2004 - November 2005
Calpine April 1999 - July 2004
Ceres LLC March 1998 - March 1999
Walker Interactive Systems May 1996 - February 1998
Education
San Francisco State University
Bachelor's degree, Accounting
Peifeng Ni's Support.com Experience December 2009 - April 2013
Job Senior Software Engineer at zulily
Industry Computer Software
Experience
zulily April 2013 - Present
support.com December 2009 - April 2013
Xeriton Corporation January 2004 - December 2009
Skills
C#, ASP.NET, AJAX, Software Development, Web Services, jQuery, CSS, MySQL, IIS, HTML, C++, VB.NET, Visual Basic, ADO.NET, User Experience
Education
Purdue University 2001 — 2003
Master, Computer Science
Tsinghua University 1994 — 1999
Bachelor, Computer Science
zulily April 2013 - Present
support.com December 2009 - April 2013
Xeriton Corporation January 2004 - December 2009
Skills
C#, ASP.NET, AJAX, Software Development, Web Services, jQuery, CSS, MySQL, IIS, HTML, C++, VB.NET, Visual Basic, ADO.NET, User Experience
Education
Purdue University 2001 — 2003
Master, Computer Science
Tsinghua University 1994 — 1999
Bachelor, Computer Science
James Lyda's Support.com Experience March 2014 - Present
Job Remote Service Technician at Support.com
Industry Telecommunications
Experience
Support.com March 2014 - Present
Compare, LLC 2009 - 2010
Stratosphere Content Solutions 2009 - 2010
ERA Colonial Real Estate August 2006 - October 2007
Skills
Negotiation, Customer Service, Marketing, Customer Satisfaction, PowerPoint, Property Management, Social Media, Buyer Representation, Relocation, Marketing Communications, Sales, Microsoft Excel, Short Sales, Sellers, First Time Home Buyers, Web Design, Web Development, Drupal, WordPress, Server Management, Linux System..., Linux Server, Advanced CSS, Technical Support, Android Development, Violin, Teamwork, Stock Trading, Church Group Management
Education
Oklahoma Christian University 2004 — 2006
Bible/Ministry
Marble Falls High School 1998 — 2002
Diploma, General
Support.com March 2014 - Present
Compare, LLC 2009 - 2010
Stratosphere Content Solutions 2009 - 2010
ERA Colonial Real Estate August 2006 - October 2007
Skills
Negotiation, Customer Service, Marketing, Customer Satisfaction, PowerPoint, Property Management, Social Media, Buyer Representation, Relocation, Marketing Communications, Sales, Microsoft Excel, Short Sales, Sellers, First Time Home Buyers, Web Design, Web Development, Drupal, WordPress, Server Management, Linux System..., Linux Server, Advanced CSS, Technical Support, Android Development, Violin, Teamwork, Stock Trading, Church Group Management
Education
Oklahoma Christian University 2004 — 2006
Bible/Ministry
Marble Falls High School 1998 — 2002
Diploma, General
Amy Strickland's Support.com Experience August 2011 - May 2012
Job at
Industry Information Technology and Services
Experience
Bluehost March 2015 - Present
Unisys February 2014 - February 2015
Nuttall's Bernina May 2013 - February 2014
Utah State University January 2010 - 2013
support.com August 2011 - May 2012
Heber Valley Railroad 2000 - 2012
Philadelphia University August 2009 - May 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Screen Printing, Surface Pattern Design, Quilting, Sewing, Trend Forecasting, Photoshop, Trend & Color Research, Weaving, HTML, Apparel, Teaching, Editing, Creative Direction, Adobe Creative Suite, Public Speaking, Illustrator, Textiles, Research, Draping, Drawing, Event Planning, Technical Writing, Ned Graphics, Sales, Graphic Design, Sketching, InDesign, Crochet, Pattern, Social Media, Fashion Design, Fashion, Windows, Textile Design, Photography, Product Development, Dreamweaver, Painting
Education
Philadelphia University 2006 — 2010
Bachelor of Science (B.S.), Textile Design
Utah State University 2003 — 2006
Interior Design
Bluehost March 2015 - Present
Unisys February 2014 - February 2015
Nuttall's Bernina May 2013 - February 2014
Utah State University January 2010 - 2013
support.com August 2011 - May 2012
Heber Valley Railroad 2000 - 2012
Philadelphia University August 2009 - May 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Screen Printing, Surface Pattern Design, Quilting, Sewing, Trend Forecasting, Photoshop, Trend & Color Research, Weaving, HTML, Apparel, Teaching, Editing, Creative Direction, Adobe Creative Suite, Public Speaking, Illustrator, Textiles, Research, Draping, Drawing, Event Planning, Technical Writing, Ned Graphics, Sales, Graphic Design, Sketching, InDesign, Crochet, Pattern, Social Media, Fashion Design, Fashion, Windows, Textile Design, Photography, Product Development, Dreamweaver, Painting
Education
Philadelphia University 2006 — 2010
Bachelor of Science (B.S.), Textile Design
Utah State University 2003 — 2006
Interior Design
Joshua Pickus's Support.com Experience April 2006 - April 2014
Job CEO in Residence at Alpine Partners
Industry Information Technology and Services
Experience
Alpine Partners November 2014 - Present
Conversica July 2014 - Present
Bugcrowd July 2014 - Present
Support.com April 2006 - April 2014
DemandTec August 2007 - February 2012
Niku Corporation November 1999 - April 2006
Bowman Capital Management January 1999 - November 1999
Venture Law Group and Morrison & Foerster October 1987 - January 1999
Meta-Software October 1994 - October 1996
Justice Anthony M. Kennedy September 1986 - September 1987
Skills
Executive Management, Sales, Strategic Planning, Mergers, Marketing, Software, SaaS, Cloud Computing, Strategy, Finance, Start-ups, Leadership, Mergers & Acquisitions, Management, Product Management, Telecommunications, Corporate Governance, Business Analysis, Entrepreneurship, Private Equity, Sales Management, Networking, Product Marketing, CRM, Intellectual Property, Licensing, Program Management, Salesforce.com, Change Management, Team Leadership, Solution Selling, Professional Services, New Business Development, E-commerce, Go-to-market Strategy, Competitive Analysis, Team Building, Sales Process, Marketing Strategy, Lead Generation, Channel, Governance, Integration, Vendor Management, Cross-functional Team..., Management Consulting, Negotiation, Contract Negotiation, Product Development, Consulting
Education
Princeton University 1979 — 1983
AB, Woodrow Wilson School of Public and International Affairs
University of Chicago Law School 1983 — 1986
Juris Doctor (J.D.)
Alpine Partners November 2014 - Present
Conversica July 2014 - Present
Bugcrowd July 2014 - Present
Support.com April 2006 - April 2014
DemandTec August 2007 - February 2012
Niku Corporation November 1999 - April 2006
Bowman Capital Management January 1999 - November 1999
Venture Law Group and Morrison & Foerster October 1987 - January 1999
Meta-Software October 1994 - October 1996
Justice Anthony M. Kennedy September 1986 - September 1987
Skills
Executive Management, Sales, Strategic Planning, Mergers, Marketing, Software, SaaS, Cloud Computing, Strategy, Finance, Start-ups, Leadership, Mergers & Acquisitions, Management, Product Management, Telecommunications, Corporate Governance, Business Analysis, Entrepreneurship, Private Equity, Sales Management, Networking, Product Marketing, CRM, Intellectual Property, Licensing, Program Management, Salesforce.com, Change Management, Team Leadership, Solution Selling, Professional Services, New Business Development, E-commerce, Go-to-market Strategy, Competitive Analysis, Team Building, Sales Process, Marketing Strategy, Lead Generation, Channel, Governance, Integration, Vendor Management, Cross-functional Team..., Management Consulting, Negotiation, Contract Negotiation, Product Development, Consulting
Education
Princeton University 1979 — 1983
AB, Woodrow Wilson School of Public and International Affairs
University of Chicago Law School 1983 — 1986
Juris Doctor (J.D.)
Ganka Bobeva-Rosevear, MBA's Support.com Experience February 2008 - August 2008
Job Sales Operations Manager at PhishMe
Industry Computer & Network Security
Experience
PhishMe, Inc. October 2012 - Present
Power-One October 2011 - August 2012
eSilicon February 2011 - October 2011
Photo USA Corp 2009 - 2010
Grace Semiconductor Manufacturing Corporation 2008 - 2009
Support.com February 2008 - August 2008
Skills
Sourcing, Sales, Leadership, Customer Service, Forecasting, Data Analysis, Process Improvement, Sales Management, Business Strategy, Account Management, Management, Cross-functional Team..., Salesforce.com, Teamwork, Negotiation, Project Management, Strategic Planning, CRM, Program Management, Start-ups, Strategic Partnerships, Vendor Management, SaaS, Team Leadership, Strategy, Sales Operations, Contract Negotiation, Team Building, International Sales, Solution Selling, Enterprise Software, Telecommunications
Education
San Jose State University 2009 — 2011
Master's, Business Administration
Plovdiv University 2006 — 2012
Master's degree, Tourism
University of National and World Economy 2002 — 2006
Bachelor of Science degree, Business Logistics
Math High School 1998 — 2002
High School Diploma
PhishMe, Inc. October 2012 - Present
Power-One October 2011 - August 2012
eSilicon February 2011 - October 2011
Photo USA Corp 2009 - 2010
Grace Semiconductor Manufacturing Corporation 2008 - 2009
Support.com February 2008 - August 2008
Skills
Sourcing, Sales, Leadership, Customer Service, Forecasting, Data Analysis, Process Improvement, Sales Management, Business Strategy, Account Management, Management, Cross-functional Team..., Salesforce.com, Teamwork, Negotiation, Project Management, Strategic Planning, CRM, Program Management, Start-ups, Strategic Partnerships, Vendor Management, SaaS, Team Leadership, Strategy, Sales Operations, Contract Negotiation, Team Building, International Sales, Solution Selling, Enterprise Software, Telecommunications
Education
San Jose State University 2009 — 2011
Master's, Business Administration
Plovdiv University 2006 — 2012
Master's degree, Tourism
University of National and World Economy 2002 — 2006
Bachelor of Science degree, Business Logistics
Math High School 1998 — 2002
High School Diploma
Scott Guyton's Support.com Experience April 2012 - May 2013
Job Technical officer at Arvixe.com
Industry Telecommunications
Experience
Arvixe.com May 2013 - Present
support.com April 2012 - May 2013
Inter networking experts 2010 - 2011
JDL Digital Systems June 2010 - August 2010
Vonage Holdings Inc June 2009 - January 2010
Seanet Corporation October 2007 - January 2009
WDS Global January 2007 - June 2007
Skills
System Administration, Technical Support, Networking, DNS, Troubleshooting, Help Desk Support, Servers, Management, Software Documentation, Linux, Customer Service, Firewalls, PHP, MySQL, Windows Server, VoIP, Linux System..., Apache, Virtualization, CentOS, Ubuntu, Red Hat Linux
Education
Renton Technical College 2015 — 2019
Computer Science
Free Code Camp 2015 — 2016
Full Stack Web Developer, Programing
Heald Collage 2006 — 2007
Certificate of Completion, Comp Sci/Comp networking
Arvixe.com May 2013 - Present
support.com April 2012 - May 2013
Inter networking experts 2010 - 2011
JDL Digital Systems June 2010 - August 2010
Vonage Holdings Inc June 2009 - January 2010
Seanet Corporation October 2007 - January 2009
WDS Global January 2007 - June 2007
Skills
System Administration, Technical Support, Networking, DNS, Troubleshooting, Help Desk Support, Servers, Management, Software Documentation, Linux, Customer Service, Firewalls, PHP, MySQL, Windows Server, VoIP, Linux System..., Apache, Virtualization, CentOS, Ubuntu, Red Hat Linux
Education
Renton Technical College 2015 — 2019
Computer Science
Free Code Camp 2015 — 2016
Full Stack Web Developer, Programing
Heald Collage 2006 — 2007
Certificate of Completion, Comp Sci/Comp networking
Tom Krewson's Support.com Experience March 2015 - June 2015
Job Creative Services Engineer
Industry Computer Networking
Experience
VMware February 2006 - Present
Support.com March 2015 - June 2015
HGTV October 2012 - December 2013
Self February 2006 - July 2012
Roane State Community College August 1990 - February 2006
Skills
Operating Systems, System Administration, Windows, Networking, Troubleshooting, Active Directory, Linux, VMware, DHCP, DNS, Network Administration, Photographer and...
Education
Roane State Community College
Associate of Science, Mini/Micro Computer Technology
VMware February 2006 - Present
Support.com March 2015 - June 2015
HGTV October 2012 - December 2013
Self February 2006 - July 2012
Roane State Community College August 1990 - February 2006
Skills
Operating Systems, System Administration, Windows, Networking, Troubleshooting, Active Directory, Linux, VMware, DHCP, DNS, Network Administration, Photographer and...
Education
Roane State Community College
Associate of Science, Mini/Micro Computer Technology
Shawn Rice's Support.com Experience April 2010 - December 2013
Job Information Systems Specialist
Industry Computer Networking
Experience
support.com April 2010 - December 2013
JSD LLC. 2009 - 2010
Kaiser Permanente 2008 - 2008
Carson Oil Co., Inc; March 2005 - November 2006
Pacific Solutions February 2004 - March 2005
Metrolpolitain Communications January 2002 - May 2003
Crossroads Espresso 2000 - 2001
Symantec Corp. 1999 - 2000
Broadcast Software International 1996 - 1998
Sound Engineering 1995 - 1997
Skills
Databases, Linux, Wireless Networking, Hardware, Network Administration, Operating Systems, Windows Server, TCP/IP, Unix, Networking, VMware, Cloud Computing, Technical Support, Firewalls, Integration, Software Development, Network Security, VPN, Android, Computer Hardware, Network Infrastructure, Business Networking, Apple Operating Systems, Cisco IOS, Active Directory, Microsoft Exchange, Troubleshooting, Citrix, Servers, Cisco Technologies, Software Installation, Windows, Help Desk Support, WAN, Laptops, Network Engineering, Virtualization, IP, Wireless, Antivirus, Windows 7
Education
Portland State University 2014 — 2017
Bachelor's Degree, Electrical and Electronics Engineering
Cisco hosted by New Horizons Computer Learning Center 2001 — 2001
CCNA, Cisco Certified Networking Associate
Cisco hosted by New Horizons Computer Learning Center 2001 — 2001
CCNP, Cisco Certified Networking Professional
Lane Community College 1997 — 1999
Electronics Engineering
Lane Community College 1995 — 1997
Electronics Technician
support.com April 2010 - December 2013
JSD LLC. 2009 - 2010
Kaiser Permanente 2008 - 2008
Carson Oil Co., Inc; March 2005 - November 2006
Pacific Solutions February 2004 - March 2005
Metrolpolitain Communications January 2002 - May 2003
Crossroads Espresso 2000 - 2001
Symantec Corp. 1999 - 2000
Broadcast Software International 1996 - 1998
Sound Engineering 1995 - 1997
Skills
Databases, Linux, Wireless Networking, Hardware, Network Administration, Operating Systems, Windows Server, TCP/IP, Unix, Networking, VMware, Cloud Computing, Technical Support, Firewalls, Integration, Software Development, Network Security, VPN, Android, Computer Hardware, Network Infrastructure, Business Networking, Apple Operating Systems, Cisco IOS, Active Directory, Microsoft Exchange, Troubleshooting, Citrix, Servers, Cisco Technologies, Software Installation, Windows, Help Desk Support, WAN, Laptops, Network Engineering, Virtualization, IP, Wireless, Antivirus, Windows 7
Education
Portland State University 2014 — 2017
Bachelor's Degree, Electrical and Electronics Engineering
Cisco hosted by New Horizons Computer Learning Center 2001 — 2001
CCNA, Cisco Certified Networking Associate
Cisco hosted by New Horizons Computer Learning Center 2001 — 2001
CCNP, Cisco Certified Networking Professional
Lane Community College 1997 — 1999
Electronics Engineering
Lane Community College 1995 — 1997
Electronics Technician
Ryan Fehderau's Support.com Experience March 2010 - November 2011
Job Network Engineer at Goodwill Omaha
Industry Information Technology and Services
Experience
Goodwill Omaha July 2014 - Present
Kidwell December 2013 - July 2014
Midwest Neurosurgery April 2012 - December 2013
IPG April 2011 - April 2012
Support.Com March 2010 - November 2011
Hy Vee May 2004 - November 2009
Skills
Active Directory, DNS, Operating Systems, Microsoft Exchange, VPN, VMware, Windows Server, Servers, Troubleshooting, XP, Hardware, Network Administration, Computer Hardware, Networking, Security, TCP/IP, Technical Support, Virtualization, Firewalls, Cisco IOS, Dell PowerEdge Servers, Windows 7, Windows, Enterprise Software, Software, Microsoft SQL Server, Citrix, Cisco Routers, SAN, OSPF, BGP, VMware View, VMware Infrastructure, Solarwinds, Databases, VoIP, Microsoft Office, NAS, Metro Ethernet, Compellent, HP Procurve Networking, Cisco UCS, VMware ESX, Network Security, Adtran, Network Engineering, Network Architecture, Cisco Nexus, Network Design, Cisco Certified
Education
University of Nebraska at Omaha 2010 — 2014
Bachelor of Science (BS), Computer Science
Metropolitan Community College 2008 — 2010
Associate's degree
Goodwill Omaha July 2014 - Present
Kidwell December 2013 - July 2014
Midwest Neurosurgery April 2012 - December 2013
IPG April 2011 - April 2012
Support.Com March 2010 - November 2011
Hy Vee May 2004 - November 2009
Skills
Active Directory, DNS, Operating Systems, Microsoft Exchange, VPN, VMware, Windows Server, Servers, Troubleshooting, XP, Hardware, Network Administration, Computer Hardware, Networking, Security, TCP/IP, Technical Support, Virtualization, Firewalls, Cisco IOS, Dell PowerEdge Servers, Windows 7, Windows, Enterprise Software, Software, Microsoft SQL Server, Citrix, Cisco Routers, SAN, OSPF, BGP, VMware View, VMware Infrastructure, Solarwinds, Databases, VoIP, Microsoft Office, NAS, Metro Ethernet, Compellent, HP Procurve Networking, Cisco UCS, VMware ESX, Network Security, Adtran, Network Engineering, Network Architecture, Cisco Nexus, Network Design, Cisco Certified
Education
University of Nebraska at Omaha 2010 — 2014
Bachelor of Science (BS), Computer Science
Metropolitan Community College 2008 — 2010
Associate's degree
Joshua Harden's Support.com Experience October 2011 - February 2012
Job Tech Consultant
Industry Internet
Experience
support.com October 2011 - February 2012
Farva Computer Service November 2009 - May 2010
Bonanza High School September 2007 - September 2008
Skills
Graphic Design, Photography, Programming, Painting, C, Microsoft Office, Windows, Microsoft Excel, Computer Hardware, Customer Service, Microsoft Word, PowerPoint, HTML, Linux, Python, Perl, Music, Music Theory, Music Education, Percussion, Singing, Songwriting, Guitar, Network Design, Wireless Networking, Storytelling, Shell Scripting, Operating Systems, Electronics, Iptables, POTS, Technical Training, Remote User Support, RDP, VNC, SSH, VLAN, Bash, Fixed Wireless, Computer Repair, Soldering, Windows Registry, APIs, Software Documentation, Software Development, Embedded Software, Software Quality..., Debugging, X11
Education
Klamath Community College 2010 — 2011
General Studies
Oregon Institute of Technology 2008 — 2009
Embedded Systems
support.com October 2011 - February 2012
Farva Computer Service November 2009 - May 2010
Bonanza High School September 2007 - September 2008
Skills
Graphic Design, Photography, Programming, Painting, C, Microsoft Office, Windows, Microsoft Excel, Computer Hardware, Customer Service, Microsoft Word, PowerPoint, HTML, Linux, Python, Perl, Music, Music Theory, Music Education, Percussion, Singing, Songwriting, Guitar, Network Design, Wireless Networking, Storytelling, Shell Scripting, Operating Systems, Electronics, Iptables, POTS, Technical Training, Remote User Support, RDP, VNC, SSH, VLAN, Bash, Fixed Wireless, Computer Repair, Soldering, Windows Registry, APIs, Software Documentation, Software Development, Embedded Software, Software Quality..., Debugging, X11
Education
Klamath Community College 2010 — 2011
General Studies
Oregon Institute of Technology 2008 — 2009
Embedded Systems
Thomas Hoskot's Support.com Experience May 2010 - Present
Job Personal Technology Expert at support.com
Industry Computer Hardware
Experience
support.com May 2010 - Present
Harris Rebar November 2009 - Present
TBH Consulting June 2009 - Present
Clearwater Group, LLC November 2002 - June 2008
Education
MyComputerCareer.com 2009 — 2009
Windows Admin
Randolph-Macon College 1988 — 1990
MyComputerCareer
support.com May 2010 - Present
Harris Rebar November 2009 - Present
TBH Consulting June 2009 - Present
Clearwater Group, LLC November 2002 - June 2008
Education
MyComputerCareer.com 2009 — 2009
Windows Admin
Randolph-Macon College 1988 — 1990
MyComputerCareer
Tracy Ratcliff's Support.com Experience December 2008 - Present
Job Support.com
Industry Information Technology and Services
Experience
Support.com December 2008 - Present
Horizon Telecom 1999 - 2005
Skills
Troubleshooting, Cisco Technologies, Wireless, TCP/IP, Telecommunications, Technical Support, Operating Systems, Hardware, Software Installation, OS X, Windows, Routers, XP, VMware, Windows XP, Windows 7, Computer Hardware
Education
Ohio University
BS, Physics and Applied Math
Support.com December 2008 - Present
Horizon Telecom 1999 - 2005
Skills
Troubleshooting, Cisco Technologies, Wireless, TCP/IP, Telecommunications, Technical Support, Operating Systems, Hardware, Software Installation, OS X, Windows, Routers, XP, VMware, Windows XP, Windows 7, Computer Hardware
Education
Ohio University
BS, Physics and Applied Math
Gregory A. O'Neil's Support.com Experience June 1999 - December 2000
Job Doing more with less password angst
Industry Information Technology and Services
Experience
Okta, Inc. June 2015 - Present
Oracle Corporation February 2010 - June 2015
Waveset / Sun Microsystems February 2002 - February 2010
Matrix.net December 2000 - November 2001
support.com June 1999 - December 2000
Belenos, Inc November 1998 - June 1999
Tivoli June 1995 - November 1998
Sequioa Systems March 1991 - June 1995
Masscomp / Concurrent Computer Corporation June 1989 - March 1991
Skills
Solaris, Weblogic, Solution Architecture, Middleware, Professional Services, Enterprise Software, Identity Management, Unix, Cloud Computing, Security, Enterprise Architecture, Siteminder, Pre-sales, Oracle Identity Manager, Databases
Education
Harvard Extension School 1993 — 1995
Quinsigamond Community College 1987 — 1989
Central New England College 1986 — 1987
Westborough High 1983 — 1986
Okta, Inc. June 2015 - Present
Oracle Corporation February 2010 - June 2015
Waveset / Sun Microsystems February 2002 - February 2010
Matrix.net December 2000 - November 2001
support.com June 1999 - December 2000
Belenos, Inc November 1998 - June 1999
Tivoli June 1995 - November 1998
Sequioa Systems March 1991 - June 1995
Masscomp / Concurrent Computer Corporation June 1989 - March 1991
Skills
Solaris, Weblogic, Solution Architecture, Middleware, Professional Services, Enterprise Software, Identity Management, Unix, Cloud Computing, Security, Enterprise Architecture, Siteminder, Pre-sales, Oracle Identity Manager, Databases
Education
Harvard Extension School 1993 — 1995
Quinsigamond Community College 1987 — 1989
Central New England College 1986 — 1987
Westborough High 1983 — 1986
Endicott Lovell's Support.com Experience October 2014 - Present
Job Home Networking Support Tech at Support.com
Industry Computer Networking
Experience
Support.com October 2014 - Present
Reflected Networks November 2012 - October 2014
WiredTree August 2011 - November 2012
CROSSMARK January 2010 - July 2011
Telesight Systems Inc June 2009 - August 2009
Pavlov Media July 2008 - October 2008
Staples May 2008 - July 2008
Skills
Customer Service, Field Marketing, Marketing, Management, Microsoft Office, cPanel, MySQL Cluster, linux, redhat, debian, FreeBSD, Cisco, Windows 2000, windows 2003, Active Directory, SCCM, Windows 7 Migration, windows 8, Windows Vista, Windows XP Pro, pfSense, Asterisk, Linux System..., Linux, Computer Hardware, DNS, Windows Server, Troubleshooting, OS X, Cisco Technologies, RedHat
Education
Lyons Township High School
Parkland College
Yavapai College
Support.com October 2014 - Present
Reflected Networks November 2012 - October 2014
WiredTree August 2011 - November 2012
CROSSMARK January 2010 - July 2011
Telesight Systems Inc June 2009 - August 2009
Pavlov Media July 2008 - October 2008
Staples May 2008 - July 2008
Skills
Customer Service, Field Marketing, Marketing, Management, Microsoft Office, cPanel, MySQL Cluster, linux, redhat, debian, FreeBSD, Cisco, Windows 2000, windows 2003, Active Directory, SCCM, Windows 7 Migration, windows 8, Windows Vista, Windows XP Pro, pfSense, Asterisk, Linux System..., Linux, Computer Hardware, DNS, Windows Server, Troubleshooting, OS X, Cisco Technologies, RedHat
Education
Lyons Township High School
Parkland College
Yavapai College
Brian Orange's Support.com Experience March 2013 - July 2014
Job Network Administrator with ASSET STEM Education
Industry Information Technology and Services
Experience
ASSET STEM Education July 2014 - Present
Support.com March 2013 - July 2014
Self Employeed July 2011 - July 2014
Triangle Fastener Corp February 2011 - July 2011
ServiceLink September 2010 - January 2011
Burns and White LLC December 2009 - May 2010
WESCO Distribution April 2008 - May 2009
Matthews International June 2007 - February 2008
EDMC February 2007 - April 2007
FedEx Ground October 2005 - February 2007
Skills
XP, Windows Server, Windows Vista, Norton Ghost, Lotus Notes, Microsoft Office, WDS, Active Directory, Citrix, Windows 7, Laptops, Printers, Troubleshooting, VMware, Windows, Computer Hardware, System Administration, Blackberry, Powershell, Cisco VPN, Network Administration, pfSense, Ubuntu, Group Policy, Backtrack, Apache, Help Desk Support, Windows XP, Hardware
Education
Pittsburgh Technical Institute 2003 — 2005
Associate in, Computer Science
Jefferson County Dubois AVTS 1999 — 2003
CAD/CADD Drafting and/or Design Technology/Technician
ASSET STEM Education July 2014 - Present
Support.com March 2013 - July 2014
Self Employeed July 2011 - July 2014
Triangle Fastener Corp February 2011 - July 2011
ServiceLink September 2010 - January 2011
Burns and White LLC December 2009 - May 2010
WESCO Distribution April 2008 - May 2009
Matthews International June 2007 - February 2008
EDMC February 2007 - April 2007
FedEx Ground October 2005 - February 2007
Skills
XP, Windows Server, Windows Vista, Norton Ghost, Lotus Notes, Microsoft Office, WDS, Active Directory, Citrix, Windows 7, Laptops, Printers, Troubleshooting, VMware, Windows, Computer Hardware, System Administration, Blackberry, Powershell, Cisco VPN, Network Administration, pfSense, Ubuntu, Group Policy, Backtrack, Apache, Help Desk Support, Windows XP, Hardware
Education
Pittsburgh Technical Institute 2003 — 2005
Associate in, Computer Science
Jefferson County Dubois AVTS 1999 — 2003
CAD/CADD Drafting and/or Design Technology/Technician
Samuel Haye's Support.com Experience October 2011 - Present
Job Personal Technology Expert at support.com
Industry Internet
Lalita Dean's Support.com Experience September 2013 - July 2015
Job Help desk
Industry Information Technology and Services
Experience
Apple October 2015 - Present
support.com September 2013 - July 2015
N.E.W. Customer Service Companies, Inc August 2012 - April 2013
Northwestern University September 2006 - November 2010
Skills
Microsoft Office, Microsoft Excel, Customer Service, Access, Public Speaking, Microsoft Word, Coaching, Insurance, Finance, OS X, Operating Systems, Windows XP, Android, Networking, Printers
Education
Post University 2010 — 2011
Associates, Legal Studies
Apple October 2015 - Present
support.com September 2013 - July 2015
N.E.W. Customer Service Companies, Inc August 2012 - April 2013
Northwestern University September 2006 - November 2010
Skills
Microsoft Office, Microsoft Excel, Customer Service, Access, Public Speaking, Microsoft Word, Coaching, Insurance, Finance, OS X, Operating Systems, Windows XP, Android, Networking, Printers
Education
Post University 2010 — 2011
Associates, Legal Studies
Seth Radzieski's Support.com Experience October 2013 - July 2015
Job IT Support Specialist at Applied Predictive Technologies
Industry Hospital & Health Care
Experience
Applied Predictive Technologies August 2015 - Present
Silver Knights Chess August 2014 - Present
Support.com October 2013 - July 2015
Support.com August 2013 - October 2013
MRO Corporation October 2011 - April 2013
MRO January 2011 - October 2011
MRO June 2010 - January 2011
Universal Health Services May 2008 - August 2008
Skills
Team Building, Healthcare, Hospitals, Customer Service, Strategic Planning, Management, Process Improvement, Project Management, Clinical Research, Public Speaking, Microsoft Office, Microsoft Excel, Insurance, Research, Program Management, Leadership, Budgets, EMR
Education
Penn State University 2005 — 2010
Bachelor of Science, Health Policy and Administration
Applied Predictive Technologies August 2015 - Present
Silver Knights Chess August 2014 - Present
Support.com October 2013 - July 2015
Support.com August 2013 - October 2013
MRO Corporation October 2011 - April 2013
MRO January 2011 - October 2011
MRO June 2010 - January 2011
Universal Health Services May 2008 - August 2008
Skills
Team Building, Healthcare, Hospitals, Customer Service, Strategic Planning, Management, Process Improvement, Project Management, Clinical Research, Public Speaking, Microsoft Office, Microsoft Excel, Insurance, Research, Program Management, Leadership, Budgets, EMR
Education
Penn State University 2005 — 2010
Bachelor of Science, Health Policy and Administration
Vincent Wells's Support.com Experience October 2013 - Present
Job IT Cusotmer Service Technician at Support.com
Industry Computer Hardware
Experience
Support.com October 2013 - Present
Verizon Wireless January 2008 - August 2010
IKANO Communications, Inc. June 2005 - April 2008
Wyndham Worldwide July 1996 - April 2004
Skills
Sales, Marketing, Entrepreneurship, Sales Management, Networking, Windows, Cloud Computing, Management, Customer Service, New Business Development, Account Management, Public Speaking, Business Development, Customer Support
Education
Salt Lake Community College 2012 — 2015
Associate of Science (AS), COMPUTER SCIENCES AND INFORMATION SYSTEMS
West High School Columbus, Ohio 1984 — 1986
Copperas cove high school Texas 1981-1983 1981 — 1983
Football, Drafting, Art and Small engine repair
Support.com October 2013 - Present
Verizon Wireless January 2008 - August 2010
IKANO Communications, Inc. June 2005 - April 2008
Wyndham Worldwide July 1996 - April 2004
Skills
Sales, Marketing, Entrepreneurship, Sales Management, Networking, Windows, Cloud Computing, Management, Customer Service, New Business Development, Account Management, Public Speaking, Business Development, Customer Support
Education
Salt Lake Community College 2012 — 2015
Associate of Science (AS), COMPUTER SCIENCES AND INFORMATION SYSTEMS
West High School Columbus, Ohio 1984 — 1986
Copperas cove high school Texas 1981-1983 1981 — 1983
Football, Drafting, Art and Small engine repair
Joseph Beganis's Support.com Experience August 2008 - Present
Job Small Business Technology Expert
Industry Computer & Network Security
Experience
support.com August 2008 - Present
Information Age Inc. February 2004 - July 2008
A+ to Z Computer Services July 2001 - September 2003
Micro-Precision / Textron March 1999 - March 2001
Whirlpool Global Headquarters January 1997 - February 1999
Skills
Computer Hardware..., Information Security..., Vulnerability Management, Security Policy..., Windows XP Professional, Windows 7, Windows 95, MS-DOS, Microsoft Windows 98, Motherboards, Hard Drives, Video Cards, Sound Cards, Network Cards, Cable Modems, Cat5, IP Phones, Ping, NTFS, Disk, Storage Devices, Wireless Routers, IP Addressing, Computer Repair, Computer Sales, Computer Setup, Data Transfer, Networking Software, System Tuning, Email Solutions, On-site Support, Spam Filtering, Online Backup, High Speed Internet, Windows Server, Ubuntu, Kubuntu, Gnome, Server Architecture, Network Architecture, Network Administration, Server Administration, Server Monitoring, Web Design, Domain Name Registration, Dreamweaver, Laptops, Troubleshooting, XP, Help Desk Support
Education
Roosevelt University 1991 — 1993
Computer Science
support.com August 2008 - Present
Information Age Inc. February 2004 - July 2008
A+ to Z Computer Services July 2001 - September 2003
Micro-Precision / Textron March 1999 - March 2001
Whirlpool Global Headquarters January 1997 - February 1999
Skills
Computer Hardware..., Information Security..., Vulnerability Management, Security Policy..., Windows XP Professional, Windows 7, Windows 95, MS-DOS, Microsoft Windows 98, Motherboards, Hard Drives, Video Cards, Sound Cards, Network Cards, Cable Modems, Cat5, IP Phones, Ping, NTFS, Disk, Storage Devices, Wireless Routers, IP Addressing, Computer Repair, Computer Sales, Computer Setup, Data Transfer, Networking Software, System Tuning, Email Solutions, On-site Support, Spam Filtering, Online Backup, High Speed Internet, Windows Server, Ubuntu, Kubuntu, Gnome, Server Architecture, Network Architecture, Network Administration, Server Administration, Server Monitoring, Web Design, Domain Name Registration, Dreamweaver, Laptops, Troubleshooting, XP, Help Desk Support
Education
Roosevelt University 1991 — 1993
Computer Science
William Buford's Support.com Experience October 2012 - February 2013
Job Information Technology Consultant Professional and Personal
Industry Information Technology and Services
Experience
support.com October 2012 - February 2013
Cisco Systems April 2012 - July 2012
Mercury Z August 2010 - June 2011
Skills
Frame Relay, Switches, CCNA, LAN-WAN, Troubleshooting, TCP/IP, Firewalls, WAN, Routers, Cisco Technologies, Cisco IOS, Routing Protocols, Network Engineering, Network Administration, Data Center, VPN, Wireless Networking, Technical Support, Networking, Servers, Linux
Education
North Carolina State University 2006 — 2010
Electrical and Computer Engineering
support.com October 2012 - February 2013
Cisco Systems April 2012 - July 2012
Mercury Z August 2010 - June 2011
Skills
Frame Relay, Switches, CCNA, LAN-WAN, Troubleshooting, TCP/IP, Firewalls, WAN, Routers, Cisco Technologies, Cisco IOS, Routing Protocols, Network Engineering, Network Administration, Data Center, VPN, Wireless Networking, Technical Support, Networking, Servers, Linux
Education
North Carolina State University 2006 — 2010
Electrical and Computer Engineering
Jesse Auner's Support.com Experience April 2014 - Present
Job Senior Command Center Analyst at support.com
Industry Information Technology and Services
Experience
Support.com April 2014 - Present
Support.com September 2013 - April 2014
AE Business Solutions August 2011 - May 2012
AMAX Consulting September 2010 - October 2010
Gordon Aluminum Industries November 2008 - August 2010
Skills
Servers, Requirements Analysis, Security, Crystal Reports, SSIS, Switches, Hardware, Routers, VB.NET, Project Management, Networking, Printers, VMware ESX, Laptops, Infrastructure, Windows Server, Microsoft Exchange, Microsoft SQL Server, Databases, Remote Troubleshooting, Active Directory, Disaster Recovery, WAN, VMware
Education
Northcentral Technical College 1990 — 1993
Associate's degree, Computer Information Systems Programmer/Analyst
UW Stout 1998 — 2000
Bachelor of Arts (B.A.), Service Management
Support.com April 2014 - Present
Support.com September 2013 - April 2014
AE Business Solutions August 2011 - May 2012
AMAX Consulting September 2010 - October 2010
Gordon Aluminum Industries November 2008 - August 2010
Skills
Servers, Requirements Analysis, Security, Crystal Reports, SSIS, Switches, Hardware, Routers, VB.NET, Project Management, Networking, Printers, VMware ESX, Laptops, Infrastructure, Windows Server, Microsoft Exchange, Microsoft SQL Server, Databases, Remote Troubleshooting, Active Directory, Disaster Recovery, WAN, VMware
Education
Northcentral Technical College 1990 — 1993
Associate's degree, Computer Information Systems Programmer/Analyst
UW Stout 1998 — 2000
Bachelor of Arts (B.A.), Service Management
Robert Sturdy's Support.com Experience December 2008 - Present
Job QA at Support.com
Industry Information Technology and Services
Experience
Support.com December 2008 - Present
Hi-Tech Renovations October 2002 - December 2008
e4eNet Inc January 2001 - September 2002
interMute December 2000 - December 2000
Seavey Engineering Associates December 1997 - November 2000
Hancock Electronics October 1985 - December 1997
Skills
Technical Support, Computer Hardware, Agile Methodologies, Quality Assurance, Linux, Scrum, Test Management, SQL, Test Planning, Troubleshooting, Testing, Windows, Test Automation, Enterprise Software, Operating Systems, Software Quality..., Regression Testing, Manual Testing, SharePoint
Education
Northeastern University
BA, English, Computer Science
Philips Exeter Academy
Support.com December 2008 - Present
Hi-Tech Renovations October 2002 - December 2008
e4eNet Inc January 2001 - September 2002
interMute December 2000 - December 2000
Seavey Engineering Associates December 1997 - November 2000
Hancock Electronics October 1985 - December 1997
Skills
Technical Support, Computer Hardware, Agile Methodologies, Quality Assurance, Linux, Scrum, Test Management, SQL, Test Planning, Troubleshooting, Testing, Windows, Test Automation, Enterprise Software, Operating Systems, Software Quality..., Regression Testing, Manual Testing, SharePoint
Education
Northeastern University
BA, English, Computer Science
Philips Exeter Academy
Troy Watters's Support.com Experience February 2012 - December 2012
Job Programmer at V1 Document Management
Industry Information Technology and Services
Experience
V1 Ltd January 2013 - Present
Support.com February 2012 - December 2012
Allegheny Industries December 2010 - February 2012
Entertainment Benefits Group 2008 - 2010
Skills
Network Administration, Integration, Security, MySQL, Troubleshooting, Windows, Windows Server, Microsoft SQL Server, Databases, Networking, SQL
Education
Polk State College 2000 — 2002
Computer tech
V1 Ltd January 2013 - Present
Support.com February 2012 - December 2012
Allegheny Industries December 2010 - February 2012
Entertainment Benefits Group 2008 - 2010
Skills
Network Administration, Integration, Security, MySQL, Troubleshooting, Windows, Windows Server, Microsoft SQL Server, Databases, Networking, SQL
Education
Polk State College 2000 — 2002
Computer tech
Luetta Robinson's Support.com Experience October 2014 - Present
Job Remote Service Technician
Industry Computer Networking
Experience
Support.com October 2014 - Present
Alaska May 2013 - November 2013
University of Alaska Anchorage 2009 - May 2013
Skills
Public Speaking, Microsoft Office, Technical Writing, Leadership, Customer Service, Higher Education, Research, Data Analysis, Databases, Teaching, Community Outreach, Distance Learning, Staff Development, Troubleshooting, Editing, Office Management, Acting, Singing, Jazz, Opera, Musical Theatre, Music, Musical Instruments
Education
University of Alaska Anchorage 2009 — 2016
Bachelor of Arts (B.A.) Music Performance, Music Education, Music Performance, General, Junior
Pasadena City College 1981 — 1987
Associate of Arts and Sciences (A.A.S.), Laser and Optical Technology/Technician
University High School 1973 — 1976
High School Diploma, General
Support.com October 2014 - Present
Alaska May 2013 - November 2013
University of Alaska Anchorage 2009 - May 2013
Skills
Public Speaking, Microsoft Office, Technical Writing, Leadership, Customer Service, Higher Education, Research, Data Analysis, Databases, Teaching, Community Outreach, Distance Learning, Staff Development, Troubleshooting, Editing, Office Management, Acting, Singing, Jazz, Opera, Musical Theatre, Music, Musical Instruments
Education
University of Alaska Anchorage 2009 — 2016
Bachelor of Arts (B.A.) Music Performance, Music Education, Music Performance, General, Junior
Pasadena City College 1981 — 1987
Associate of Arts and Sciences (A.A.S.), Laser and Optical Technology/Technician
University High School 1973 — 1976
High School Diploma, General
Jeremy Bell's Support.com Experience June 2014 - Present
Job Remote Services Technician at Support.com
Industry Information Technology and Services
Experience
Support.com June 2014 - Present
Samsung Telecommunications America August 2013 - April 2014
Freelance August 2010 - August 2013
Pacesetter Personnel Services June 2011 - December 2011
Pacesetter Personnel Services August 2010 - June 2011
Skills
Active Directory, Windows Server, Server Administration, Desktop Administration, Computer Diagnostics, Customer Service, Microsoft Office, Data Entry, Transcription, Microsoft Word, Windows 7, Windows Security, Network Security, Network Administration, Network Design, Software Installation, Technical Support, Help Desk Support, Hardware, Windows, Android, Operating Systems, Troubleshooting
Education
Remington College-Dallas Campus 2012 — 2013
Associate of Science (A.S.), Computer/Information Technology Administration and Management, 4.0
Support.com June 2014 - Present
Samsung Telecommunications America August 2013 - April 2014
Freelance August 2010 - August 2013
Pacesetter Personnel Services June 2011 - December 2011
Pacesetter Personnel Services August 2010 - June 2011
Skills
Active Directory, Windows Server, Server Administration, Desktop Administration, Computer Diagnostics, Customer Service, Microsoft Office, Data Entry, Transcription, Microsoft Word, Windows 7, Windows Security, Network Security, Network Administration, Network Design, Software Installation, Technical Support, Help Desk Support, Hardware, Windows, Android, Operating Systems, Troubleshooting
Education
Remington College-Dallas Campus 2012 — 2013
Associate of Science (A.S.), Computer/Information Technology Administration and Management, 4.0
Gabe Burch's Support.com Experience July 2013 - Present
Job Primary Malware Researcher at support.com
Industry Computer Games
Experience
support.com July 2013 - Present
FabTrol Systems Inc. April 2013 - June 2013
MaritimeWorks Inc. October 2011 - November 2012
MaritimeWorks LLC September 2011 - October 2012
Squishy Pixels June 2011 - October 2011
Breast Cancer Warrior Foundation April 2011 - June 2011
Marathon Coach Inc. July 1999 - June 2009
Skills
C++, C#, JavaScript, Perforce, XML, PS3, Software Development, Game Development, Gameplay, Xbox 360, Software Engineering, Web Development, SQL, CSS, HTML, ASP.NET, ASP.NET MVC, jQuery, Razor, PL/SQL, Design Patterns
Education
Lane Community College 2012 — 2013
Two-Year Associate of Applied Science Degree, Computer Programming and Web Design, Computer Programming and Web Development, 3.7 GPA
Lane Community College 2009 — 2011
Two-Year Associate of Applied Science Degree, Computer Simulation and Game Development
support.com July 2013 - Present
FabTrol Systems Inc. April 2013 - June 2013
MaritimeWorks Inc. October 2011 - November 2012
MaritimeWorks LLC September 2011 - October 2012
Squishy Pixels June 2011 - October 2011
Breast Cancer Warrior Foundation April 2011 - June 2011
Marathon Coach Inc. July 1999 - June 2009
Skills
C++, C#, JavaScript, Perforce, XML, PS3, Software Development, Game Development, Gameplay, Xbox 360, Software Engineering, Web Development, SQL, CSS, HTML, ASP.NET, ASP.NET MVC, jQuery, Razor, PL/SQL, Design Patterns
Education
Lane Community College 2012 — 2013
Two-Year Associate of Applied Science Degree, Computer Programming and Web Design, Computer Programming and Web Development, 3.7 GPA
Lane Community College 2009 — 2011
Two-Year Associate of Applied Science Degree, Computer Simulation and Game Development
Matt Pooyanfar's Support.com Experience September 2011 - February 2013
Job Desktop Support Technician at Atlas Copco USA
Industry Higher Education
Experience
Atlas Copco USA May 2014 - Present
URS Corporation February 2013 - February 2014
support.com September 2011 - February 2013
Metropolitan State College of Denver April 2008 - September 2011
Circuit City February 2006 - March 2007
Skills
Windows 7, Technical Support, Windows XP, Active Directory, Troubleshooting, Computer Hardware, OS X, Windows XP Pro, VPN, Remote Troubleshooting, Printers, Customer Service, Customer Satisfaction, Remote Desktop, Help Desk Support, Windows 8, Windows 8.1, Lotus Notes, Service Desk, Microsoft Office, Software Documentation
Education
Metropolitan State College of Denver 2005 — 2012
Bachelors (in-progress), Computer Information Systems
Atlas Copco USA May 2014 - Present
URS Corporation February 2013 - February 2014
support.com September 2011 - February 2013
Metropolitan State College of Denver April 2008 - September 2011
Circuit City February 2006 - March 2007
Skills
Windows 7, Technical Support, Windows XP, Active Directory, Troubleshooting, Computer Hardware, OS X, Windows XP Pro, VPN, Remote Troubleshooting, Printers, Customer Service, Customer Satisfaction, Remote Desktop, Help Desk Support, Windows 8, Windows 8.1, Lotus Notes, Service Desk, Microsoft Office, Software Documentation
Education
Metropolitan State College of Denver 2005 — 2012
Bachelors (in-progress), Computer Information Systems
Maurice Leibenstern's Support.com Experience July 2012 - Present
Job VP, Associate General Counsel at support.com
Industry Law Practice
Experience
support.com July 2012 - Present
BlueSnap, Inc. (f/k/a PLIMUS) October 2011 - July 2012
SGI August 2007 - June 2011
CA Technologies January 1998 - August 2007
IBM September 1992 - December 1997
Patterson Belknap Webb & Tyler LLP June 1988 - August 1992
Skills
Computer Law, Intellectual Property, Intellectual Property..., Corporate Governance, Legal Compliance, M&A experience, Litigation Management, Corporate Law, Licensing, Contract Negotiation, IT law, Internet Law, E-commerce, Data Privacy, Enterprise Software, Mergers, Software Licensing, Cyberlaw, Privacy Law
Education
New York University School of Law 1986 — 1989
J.D., Law
Brooklyn College 1980 — 1985
B.A., History
support.com July 2012 - Present
BlueSnap, Inc. (f/k/a PLIMUS) October 2011 - July 2012
SGI August 2007 - June 2011
CA Technologies January 1998 - August 2007
IBM September 1992 - December 1997
Patterson Belknap Webb & Tyler LLP June 1988 - August 1992
Skills
Computer Law, Intellectual Property, Intellectual Property..., Corporate Governance, Legal Compliance, M&A experience, Litigation Management, Corporate Law, Licensing, Contract Negotiation, IT law, Internet Law, E-commerce, Data Privacy, Enterprise Software, Mergers, Software Licensing, Cyberlaw, Privacy Law
Education
New York University School of Law 1986 — 1989
J.D., Law
Brooklyn College 1980 — 1985
B.A., History
Michelle Wild's Support.com Experience August 2011 - June 2013
Job Director of Continuing Education at Florida Technical College
Industry Education Management
Experience
Florida Technical College June 2013 - Present
support.com August 2011 - June 2013
support.com June 2010 - August 2012
Skills
Management, Windows, Training, Leadership, Microsoft Office, Mac, Human Resources, Analytics, Business Strategy, Business Analysis, Business Development, Computer Software..., Educational Leadership
Education
Nova Southeastern University
Master of Arts (MA), Organizational Leadership
Nova Southeastern University
Bachelor of Science (B.S.), Business Administration and Management, General
Florida Technical College June 2013 - Present
support.com August 2011 - June 2013
support.com June 2010 - August 2012
Skills
Management, Windows, Training, Leadership, Microsoft Office, Mac, Human Resources, Analytics, Business Strategy, Business Analysis, Business Development, Computer Software..., Educational Leadership
Education
Nova Southeastern University
Master of Arts (MA), Organizational Leadership
Nova Southeastern University
Bachelor of Science (B.S.), Business Administration and Management, General
Bob Mendonca's Support.com Experience October 2011 - Present
Job Solutions Engineer at support.com
Industry Computer Software
Experience
support.com October 2011 - Present
Rhode Island School of Design January 2000 - March 2005
Education
New England Institute of Technology 1989 — 1990
Associate of Science (A.S.)
support.com October 2011 - Present
Rhode Island School of Design January 2000 - March 2005
Education
New England Institute of Technology 1989 — 1990
Associate of Science (A.S.)
Corey Switzer's Support.com Experience February 2012 - October 2012
Job Truck Driver at SOIL SYSTEMS LIMITED
Industry Transportation/Trucking/Railroad
Experience
SOIL SYSTEMS LIMITED August 2014 - Present
STS Transportation December 2013 - August 2014
Heartland Express, Inc. October 2013 - December 2013
US Xpress Enterprises Inc June 2013 - October 2013
CRST International October 2012 - June 2013
Support.com February 2012 - October 2012
Goodwill of the Heartland November 2009 - February 2012
Labor Ready October 1998 - October 2009
Self-employed January 2000 - October 2008
Skills
Class A, Hazardous Materials, Tanker, Double Triples, Transportation, Transportation..., Logistics, Microsoft Office, Customer Service, Operations Management, Microsoft Word, Management, Strategic Planning, Project Management, MSCE
Education
Kirkwood Community College 2012 — 2012
Cromwell/ Wright K-12 1983 — 1995
SOIL SYSTEMS LIMITED August 2014 - Present
STS Transportation December 2013 - August 2014
Heartland Express, Inc. October 2013 - December 2013
US Xpress Enterprises Inc June 2013 - October 2013
CRST International October 2012 - June 2013
Support.com February 2012 - October 2012
Goodwill of the Heartland November 2009 - February 2012
Labor Ready October 1998 - October 2009
Self-employed January 2000 - October 2008
Skills
Class A, Hazardous Materials, Tanker, Double Triples, Transportation, Transportation..., Logistics, Microsoft Office, Customer Service, Operations Management, Microsoft Word, Management, Strategic Planning, Project Management, MSCE
Education
Kirkwood Community College 2012 — 2012
Cromwell/ Wright K-12 1983 — 1995
Eric Caney-Peterson's Support.com Experience February 2010 - June 2012
Job Technical Support Agent at support.com
Industry Computer Software
Experience
Fixed Fee I.T. June 2012 - March 2014
support.com February 2010 - June 2012
Comcast May 2008 - January 2010
Stream Global Services February 2007 - May 2008
Skills
Remote Desktop, Help Desk Support, Active Directory, Group Policy, WDS, Microsoft Exchange, Dell OpenManage, Kaseya, ConnectWise, Microsoft Office, Remedy Ticketing System, Virus Removal, Wireless Networking, Windows, Sonicwall, OS X, Mac OS X, Printers, Adobe Acrobat, Troubleshooting, Hardware Support, Technical Support, Networking, Tablets, Smartphones, Modems, Switches, Hubs, Error Correction, Errors, Error Analysis, Process Explorer, Computer Hardware, Computer Software..., Computer Repair, Computers, Computer Maintenance, Blue Screen, Software Installation, Home Networking, Remote Troubleshooting, Windows Server, Routers, Malwarebytes, CSG
Education
Le Cordon Bleu College of Culinary Arts-Portland 2004 — 2005
Associate's degree, Culinary Arts/Chef Training
Fixed Fee I.T. June 2012 - March 2014
support.com February 2010 - June 2012
Comcast May 2008 - January 2010
Stream Global Services February 2007 - May 2008
Skills
Remote Desktop, Help Desk Support, Active Directory, Group Policy, WDS, Microsoft Exchange, Dell OpenManage, Kaseya, ConnectWise, Microsoft Office, Remedy Ticketing System, Virus Removal, Wireless Networking, Windows, Sonicwall, OS X, Mac OS X, Printers, Adobe Acrobat, Troubleshooting, Hardware Support, Technical Support, Networking, Tablets, Smartphones, Modems, Switches, Hubs, Error Correction, Errors, Error Analysis, Process Explorer, Computer Hardware, Computer Software..., Computer Repair, Computers, Computer Maintenance, Blue Screen, Software Installation, Home Networking, Remote Troubleshooting, Windows Server, Routers, Malwarebytes, CSG
Education
Le Cordon Bleu College of Culinary Arts-Portland 2004 — 2005
Associate's degree, Culinary Arts/Chef Training
Ronald Cochran II's Support.com Experience March 2013 - Present
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
support.com March 2013 - Present
Self-employed 2003 - Present
Skylink LTD April 2010 - December 2011
International Fuel Systems October 2003 - March 2007
Skills
Computer Assembly, Computer Hardware, Computer Repair, Computers, Computer Security, Computer Maintenance, Networking, Wireless Networking, Telecommunications, Forklift Operator
Education
Owens Community College 2012 — 2014
Information Technology
support.com March 2013 - Present
Self-employed 2003 - Present
Skylink LTD April 2010 - December 2011
International Fuel Systems October 2003 - March 2007
Skills
Computer Assembly, Computer Hardware, Computer Repair, Computers, Computer Security, Computer Maintenance, Networking, Wireless Networking, Telecommunications, Forklift Operator
Education
Owens Community College 2012 — 2014
Information Technology
William Kittler's Support.com Experience July 2012 - August 2012
Job Paid Intern at QBotix
Industry
Experience
QBotix June 2013 - August 2013
support.com July 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windographer
Education
Princeton University
Menlo School 2007 — 2014
QBotix June 2013 - August 2013
support.com July 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windographer
Education
Princeton University
Menlo School 2007 — 2014
Branko Miljesic's Support.com Experience 2012 - 2013
Job Professional
Industry Real Estate
Experience
Self -Employed 2006 - Present
Support.com 2012 - 2013
Skills
Information Technology, Graphic Design, Internet Entrepreneur, Customer Relations, Sales
Education
Pima Community College 2014 — 2015
Management Information Systems, General
Self -Employed 2006 - Present
Support.com 2012 - 2013
Skills
Information Technology, Graphic Design, Internet Entrepreneur, Customer Relations, Sales
Education
Pima Community College 2014 — 2015
Management Information Systems, General
Chris Mastrogiuseppe's Support.com Experience April 2010 - February 2015
Job Production Support Analyst at MedHOK, Inc.
Industry Information Technology and Services
Experience
MedHOK, Inc. February 2015 - Present
support.com April 2010 - February 2015
Southwest Florida Water Management District December 2008 - November 2009
Skills
Malware Analysis, Reverse Engineering, Linux System..., Malware Removal, Wireless Networking, Norton Ghost, Windows, TCP/IP, Windows XP, Oracle, Technical Support, Windows 7, Computer Security, Networking, Troubleshooting, Computer Hardware, Operating Systems
Education
Southern New Hampshire University 2014 — 2018
Software Engineering, Computer Science, Junior
Pasco-Hernando Community College 2004 — 2010
Network Services, Computer Systems Networking and Telecommunications, Sophmore
MedHOK, Inc. February 2015 - Present
support.com April 2010 - February 2015
Southwest Florida Water Management District December 2008 - November 2009
Skills
Malware Analysis, Reverse Engineering, Linux System..., Malware Removal, Wireless Networking, Norton Ghost, Windows, TCP/IP, Windows XP, Oracle, Technical Support, Windows 7, Computer Security, Networking, Troubleshooting, Computer Hardware, Operating Systems
Education
Southern New Hampshire University 2014 — 2018
Software Engineering, Computer Science, Junior
Pasco-Hernando Community College 2004 — 2010
Network Services, Computer Systems Networking and Telecommunications, Sophmore
Collin Blake's Support.com Experience March 2013 - August 2015
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Support.com March 2013 - August 2015
Staples September 2010 - February 2012
Realty Northwest Thompson Falls May 2010 - August 2010
Shear's Inc June 2005 - August 2010
Skills
Troubleshooting, Computer Hardware, Windows XP, Windows 7, Technical Support, Windows Server, HTML, AutoCAD, Food Preparation, Food Service Sanitation, Janitorial, Networking, Linux, Mac OS, Retail Sales Experience, Residential Roofing, Sales, Technical Writing, Typing, Unix, Windows 2000, Windows NT, Microsoft Office, Python, High Organizational..., Java, Cash Handling Experience, Customer Service, Customer Satisfaction, Windows 8, Windows 8.1, Adobe Creative Suite, Multitasking
Education
Montana State University-Bozeman 2010 — 2012
Computer Engineering/Computer Science
Thompson Falls High School 2006 — 2010
High School Diploma
Support.com March 2013 - August 2015
Staples September 2010 - February 2012
Realty Northwest Thompson Falls May 2010 - August 2010
Shear's Inc June 2005 - August 2010
Skills
Troubleshooting, Computer Hardware, Windows XP, Windows 7, Technical Support, Windows Server, HTML, AutoCAD, Food Preparation, Food Service Sanitation, Janitorial, Networking, Linux, Mac OS, Retail Sales Experience, Residential Roofing, Sales, Technical Writing, Typing, Unix, Windows 2000, Windows NT, Microsoft Office, Python, High Organizational..., Java, Cash Handling Experience, Customer Service, Customer Satisfaction, Windows 8, Windows 8.1, Adobe Creative Suite, Multitasking
Education
Montana State University-Bozeman 2010 — 2012
Computer Engineering/Computer Science
Thompson Falls High School 2006 — 2010
High School Diploma
Matthew Krehl's Support.com Experience August 2013 - Present
Job Help desk Technician at support.com
Industry Computer Software
Experience
support.com August 2013 - Present
Education
Pensacola State College 2011 — 2013
Associate of Science (AS), Computer Programming
Marion Military Institute 1992 — 1993
support.com August 2013 - Present
Education
Pensacola State College 2011 — 2013
Associate of Science (AS), Computer Programming
Marion Military Institute 1992 — 1993
William VanLeeuwen's Support.com Experience June 2010 - October 2011
Job Network Engineer at Arrowpoint
Industry Information Technology and Services
Experience
Techlogic July 2012 - February 2013
Arrowpoint Solutions October 2011 - July 2012
support.com June 2010 - October 2011
Skills
Computer Repair, Computer Hardware, Computer Maintenance, Networking, Wireless, CCNA, Cabling, Virus Removal, Active Directory, Software Installation, Routers, Servers
Education
Salt Lake Community College 2009 — 2011
CCNA
University of Utah 2000 — 2006
Bachelor of Science (B.S.), Sociology
Techlogic July 2012 - February 2013
Arrowpoint Solutions October 2011 - July 2012
support.com June 2010 - October 2011
Skills
Computer Repair, Computer Hardware, Computer Maintenance, Networking, Wireless, CCNA, Cabling, Virus Removal, Active Directory, Software Installation, Routers, Servers
Education
Salt Lake Community College 2009 — 2011
CCNA
University of Utah 2000 — 2006
Bachelor of Science (B.S.), Sociology
Bill Noddin's Support.com Experience November 2011 - November 2012
Job Sailor at US Navy
Industry Military
Experience
US Navy April 2013 - Present
Apple November 2012 - April 2013
support.com November 2011 - November 2012
T-Cellular, Inc. September 2009 - November 2011
AT&T 2008 - 2009
Columbus Blue Jackets 2007 - 2009
Sprint 2004 - 2008
Education
Ohio University 2001 — 2004
Solon High School 1999 — 2001
US Navy April 2013 - Present
Apple November 2012 - April 2013
support.com November 2011 - November 2012
T-Cellular, Inc. September 2009 - November 2011
AT&T 2008 - 2009
Columbus Blue Jackets 2007 - 2009
Sprint 2004 - 2008
Education
Ohio University 2001 — 2004
Solon High School 1999 — 2001
Sam Rains's Support.com Experience 2010 - 2013
Job Computer Software Professional
Industry Computer Software
Experience
support.com 2010 - 2013
CompUSA May 2000 - April 2002
Skills
Operating Systems, Technical Support, Computer Repair, Software Installation, Hardware, TCP/IP, Computer Hardware, Troubleshooting, Windows XP, Help Desk Support, Computer Maintenance, Computer Network..., Customer Support, Windows 7, Windows Vista, Computer Systems..., Wireless Networking
Education
Southern New Hampshire University 2012 — 2016
English Language and Literature, General
Pickens Technical College 1990 — 1991
Industrial Electronics Technology/Technician
support.com 2010 - 2013
CompUSA May 2000 - April 2002
Skills
Operating Systems, Technical Support, Computer Repair, Software Installation, Hardware, TCP/IP, Computer Hardware, Troubleshooting, Windows XP, Help Desk Support, Computer Maintenance, Computer Network..., Customer Support, Windows 7, Windows Vista, Computer Systems..., Wireless Networking
Education
Southern New Hampshire University 2012 — 2016
English Language and Literature, General
Pickens Technical College 1990 — 1991
Industrial Electronics Technology/Technician
Michael Vantsevich's Support.com Experience September 2013 - September 2015
Job Technical Support Specialist I at Eastern Florida State College
Industry Computer Networking
Experience
Eastern Florida State College March 2015 - Present
support.com September 2013 - September 2015
support.com February 2013 - September 2013
Staples February 2012 - November 2012
Papa Romano's January 2010 - February 2012
Snyder's-Lance, Inc. June 2008 - December 2009
Hostess Brands June 2007 - June 2008
Skills
Windows XP, Software Installation, Technical Support, Computer Hardware, Operating Systems, Antivirus, Laptops, Customer Satisfaction, XP, Hardware, Windows 7, Printers, OS X, Troubleshooting, Help Desk Support, A+ Certified, Windows Vista, Customer Service, Routers, Computer Repair, Windows Server, Networking, Wireless Networking, Blackberry, VoIP, Windows, Active Directory, ESXi, Amazon Web Services, Python, VMware, Spiceworks, SonicWall, Microsoft Exchange, VLAN, VPN, Linux, Windows XP Pro, Cisco IOS, SharePoint, MS Excel Pivot Tables, Supervisory Skills, Management
Education
Lawrence Technological University 2005 — 2007
Bachelor's degree, Automotive Engineering Technology/Technician
Eastern Florida State College March 2015 - Present
support.com September 2013 - September 2015
support.com February 2013 - September 2013
Staples February 2012 - November 2012
Papa Romano's January 2010 - February 2012
Snyder's-Lance, Inc. June 2008 - December 2009
Hostess Brands June 2007 - June 2008
Skills
Windows XP, Software Installation, Technical Support, Computer Hardware, Operating Systems, Antivirus, Laptops, Customer Satisfaction, XP, Hardware, Windows 7, Printers, OS X, Troubleshooting, Help Desk Support, A+ Certified, Windows Vista, Customer Service, Routers, Computer Repair, Windows Server, Networking, Wireless Networking, Blackberry, VoIP, Windows, Active Directory, ESXi, Amazon Web Services, Python, VMware, Spiceworks, SonicWall, Microsoft Exchange, VLAN, VPN, Linux, Windows XP Pro, Cisco IOS, SharePoint, MS Excel Pivot Tables, Supervisory Skills, Management
Education
Lawrence Technological University 2005 — 2007
Bachelor's degree, Automotive Engineering Technology/Technician
Joshua Champion's Support.com Experience August 2014 - Present
Job Internet Service Technician at Support.com
Industry Mechanical or Industrial Engineering
Experience
Support.com August 2014 - Present
PMC Machining and Manufacturing May 2006 - September 2010
Education
Northern Arizona University 2011 — 2013
Bachelor's Degree, Chemistry
Paradise Valley Community College 2008 — 2011
Associate's Degree, General Science
Support.com August 2014 - Present
PMC Machining and Manufacturing May 2006 - September 2010
Education
Northern Arizona University 2011 — 2013
Bachelor's Degree, Chemistry
Paradise Valley Community College 2008 — 2011
Associate's Degree, General Science
Paul McSpadden's Support.com Experience September 2014 - May 2015
Job Remote Linux Technician at Altispeed
Industry Information Technology and Services
Experience
Altispeed March 2015 - Present
Support.com September 2014 - May 2015
Skills
Linux, Programming, Ubuntu, MySQL, C, Java, Bash, Eclipse, HTML, Git, Operating Systems, CSS, Windows, Android, Shell Scripting, NetBeans, SQL, Linux Server, Arch Linux
Education
North Hennepin Community College 2011 — 2014
Associates of Science, Computer Science
Altispeed March 2015 - Present
Support.com September 2014 - May 2015
Skills
Linux, Programming, Ubuntu, MySQL, C, Java, Bash, Eclipse, HTML, Git, Operating Systems, CSS, Windows, Android, Shell Scripting, NetBeans, SQL, Linux Server, Arch Linux
Education
North Hennepin Community College 2011 — 2014
Associates of Science, Computer Science
Kevan Bennett's Support.com Experience September 2013 - Present
Job Remote Services Technician at support.com
Industry Computer Software
Experience
support.com September 2013 - Present
Skills
Computer Hardware, Computer Repair, Computer Network..., Computer Maintenance, Information Technology, Wireless Networking, Wireless Security, Wireless Broadband, Website Building, Website Updating, Website Creation, SAP, Ticketing Systems, Customer Service..., Customer Service
Education
Reading Area Community College 2009 — 2011
Associate of Arts (AA), Computer and Information Sciences, General
support.com September 2013 - Present
Skills
Computer Hardware, Computer Repair, Computer Network..., Computer Maintenance, Information Technology, Wireless Networking, Wireless Security, Wireless Broadband, Website Building, Website Updating, Website Creation, SAP, Ticketing Systems, Customer Service..., Customer Service
Education
Reading Area Community College 2009 — 2011
Associate of Arts (AA), Computer and Information Sciences, General
Vernon McDonald's Support.com Experience 2013 - 2014
Job Computer Software Professional
Industry Computer Software
Experience
support.com 2013 - 2014
Education
Miller-Motte College-Wilmington 2011 — 2013
Associate of Science (AS), Network Administration and Security
support.com 2013 - 2014
Education
Miller-Motte College-Wilmington 2011 — 2013
Associate of Science (AS), Network Administration and Security
Luke Newton's Support.com Experience 2010 - 2014
Job Technical Support Agent at Websense
Industry Computer Software
Experience
Websense May 2014 - Present
support.com 2010 - 2014
Unisys November 2007 - March 2010
Skills
Adobe Design Programs, Microsoft Office, Xerox Printers, Windows, Remedy Ticketing System, Help Desk Support, Writing, Critique, Operating Systems, Troubleshooting, Windows XP, Remote Desktop, Technical Support, Active Directory, Hardware, Computer Hardware
Education
University of Bridgeport 2001 — 2002
MS, Elementary Education and Teaching
Post University
Bachelor's degree, English Language and Literature, General
Websense May 2014 - Present
support.com 2010 - 2014
Unisys November 2007 - March 2010
Skills
Adobe Design Programs, Microsoft Office, Xerox Printers, Windows, Remedy Ticketing System, Help Desk Support, Writing, Critique, Operating Systems, Troubleshooting, Windows XP, Remote Desktop, Technical Support, Active Directory, Hardware, Computer Hardware
Education
University of Bridgeport 2001 — 2002
MS, Elementary Education and Teaching
Post University
Bachelor's degree, English Language and Literature, General
Ryan Bartley's Support.com Experience 2011 - 2013
Job Computer Software Professional
Industry Computer Software
Experience
Support.com 2011 - 2013
Best Buy 2008 - 2011
U-Haul International, Inc. 2006 - 2008
UC Merced 2005 - 2006
Merced Community College District 2003 - 2005
Skills
JavaScript, Linux, HTML, XML, C, Java, Windows, CSS
Education
University of California, Merced 2005 — 2006
No, Computer Science and Engineering
Merced College 2003 — 2005
No, Chemical Engineering
Support.com 2011 - 2013
Best Buy 2008 - 2011
U-Haul International, Inc. 2006 - 2008
UC Merced 2005 - 2006
Merced Community College District 2003 - 2005
Skills
JavaScript, Linux, HTML, XML, C, Java, Windows, CSS
Education
University of California, Merced 2005 — 2006
No, Computer Science and Engineering
Merced College 2003 — 2005
No, Chemical Engineering
Stephen Pollina's Support.com Experience 2013 - 2014
Job Computer Software Professional
Industry Computer Software
Experience
Skokie Park District January 2012 - Present
Support.com 2013 - 2014
Kelly Temporary Services @ Allstate Insurance July 2011 - November 2011
Education
Oakton Community College 2013 — 2015
Computer Science, 3.6
Skokie Park District January 2012 - Present
Support.com 2013 - 2014
Kelly Temporary Services @ Allstate Insurance July 2011 - November 2011
Education
Oakton Community College 2013 — 2015
Computer Science, 3.6