The Sutherland Group
Industry: Company
DescriptionHeadquarters: Pittsford, NY CEO: Dilip R. Vellodi (1986–) Founder: Dilip R. Vellodi Founded: 1986 CFO: James L. Lusk Subsidiaries: Adventity Global Services Pvt. Ltd., Nuevora Inc.,
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The Sutherland Group Employees
VR Food Equipment October 2012 - Present
EdgeWave March 2011 - September 2012
EdgeWave March 2010 - September 2012
SmartShare Systems July 2010 - October 2010
Cymphonix March 2008 - May 2010
Cymphonix February 2008 - May 2010
Unisell Marketing Group February 2005 - February 2008
Unisell Marketing Group February 2003 - January 2008
The Sutherland Group 2000 - 2003
The Sutherland Group Ltd July 2000 - October 2002
Skills
Channel, Sales Process, New Business Development, Channel Management, Salesforce.com, Strategic Partnerships, Account Management, Customer Relations, Network Security, Security, Storage, Start-ups, Cold Calling, Lead Generation, Disaster Recovery, Computer Hardware, SaaS, Channel Partners, Customer Service, Management, Sales Operations, Sales, Sales Management, Business Development, Direct Sales, International Sales, Leadership, Team Leadership, CRM, Selling, Solution Selling, B2B, Product Marketing, Business Planning, Sales Presentations, Channel Sales, Enterprise Software, Key Account Management, Telecommunications, Networking, Marketing, Marketing Strategy, Business Strategy, Strategy, Key Account Development, Forecasting, Deal Closure, Partner Management, Vendor Management, Demand Generation
Education
Finger Lakes Community College 1992 — 1993
N/A, Criminal Justice
Canandaigua Academy 1984 — 1992
Canandaigua 1980 — 1992
Diploma
BOSH Global Services November 2012 - Present
ProTemps 2010 - 2012
BNY Mellon 2008 - 2010
The Sutherland Group 1999 - 2004
Skills
Employee Relations, Talent Acquisition, Recruiting, Systems Engineering, Human Resources, Program Management, Technical Recruiting, Proposal Writing, Requirements Analysis, DoD, Customer Service, Team Building, Security Clearance, Onboarding, Interviews, Microsoft Office, Training, Temporary Placement, Temporary Staffing, Job Fairs, Staffing Services, Resume Writing, Applicant Tracking..., Benefits Administration, College Recruiting, Intelligence, Job Coaching, Interview Preparation, Government Contracting, Workforce Planning, HRIS, Hiring, Air Force, Defense, Military, Information Assurance, Deferred Compensation, Navy, National Security, Military Experience, Personnel Management, Intelligence Analysis, Military Operations, Command, Screening Resumes, Contract Recruitment, Sourcing, Permanent Placement, Internet Recruiting
Education
Columbia College 2008 — 2010
BA, Business Administration/HRM
Universidad Adventista de Las Antillas 1984 — 1987
11th Hour Staffing, Inc December 2008 - Present
Miami Valley Human Resource Association February 2012 - Present
Miami Valley Human Resource Association February 2010 - February 2012
Linked Dayton Metro January 2010 - December 2010
HR-Xchange 2010 - 2010
Linked Dayton December 2007 - December 2009
The Mergis Group April 2007 - March 2009
Robert Half International July 2003 - April 2007
The Sutherland Group May 2001 - July 2003
George R. Stefanos, MD PC July 1997 - May 2001
Skills
Full-cycle Recruiting, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Temporary Staffing, Staffing Services, Staffing Industry, Professional Staffing, HR Consulting, Employee Relations, Direct Recruiting, Recruitment/Retention, Account Management, Entrepreneurship, Talent Management, Employee Management, Team Leadership, Event Planning, Event Management, Special Events, Executive Search, Operations, Sales Management, PHR, Community Relations, Community Service, Community Involvement, Charitable Giving, Staff Mentoring, Staff Development, Organizational..., Organizational..., Interview Coaching, Resume Writing, Customer Service, Conducting Interviews, Mock Interviews, Job Fairs, Job Descriptions, Recruiting, Charities, Fundraising, Industrial Sector, Contract Recruitment, Human Resources, Leadership, Temporary Placement, Sourcing, Mentoring, Interviews
Education
State University of New York College at Brockport 1997 — 2001
Bachelors, Business Administration, Human Resources, Marketing
Private Company December 2013 - Present
Jack in the Box July 2006 - March 2013
Electronic data systems June 2003 - July 2006
The Sutherland Group August 2002 - July 2003
Skills
Team Building, Leadership, SAN, Training, SEO, Social Networking, Marketing, Blogging, Social Media Marketing, Customer Service, Public Speaking, Online Advertising, Facebook, Advertising, Testing, Networking, Technical Support, Management, Troubleshooting, Team Leadership, Customer Satisfaction, Operating Systems, Access, Strategic Planning, XP, Analysis, Windows XP
Education
Coleman College 2010 — 2011
Associate's degree, Computer applications and Networks
Imperial Valley Recreational Ocupational Program 1998 — 1998
Computer and Electronics Repair Certificate. , Computer/Information Technology Administration and Management
Comptia Certifications
Certification, computer and network
Falmat Custom Cables July 2014 - Present
The Blue Heart Foundation October 2013 - Present
Cobham Defense Systems October 2009 - June 2014
Phi Beta Sigma Fraternity Inc 2012 - 2014
Manpower January 2009 - September 2009
Manpower November 2007 - January 2009
Manpower December 2006 - October 2007
Collins Development Company October 2002 - November 2006
The Sutherland Group May 1997 - September 2002
Skills
Customer Service, Outlook, Microsoft Excel, Accounts Payable, Accounts Receivable, QuickBooks, Software Documentation, Spreadsheets, Invoicing, SAP, Sales, Payroll, General Ledger, File Management, Bank Reconciliation, Project Planning, Distribution Center..., Technical Support, Accounting Applications, Workshop Facilitation, Event Planning, Nonprofits, Accounting, Training, PowerPoint, Supervisory Skills, Microsoft Office, Time Management, Management, Data Entry, Leadership, Process Scheduler, Project Management, Program Management, Budgets, Analysis, Access, Purchasing, Policy, Account Reconciliation, Manufacturing, Inventory Management, Process Improvement, Team Building, Inventory Control, Procurement, Forecasting
Education
San Diego State University-California State University 1992 — 1997
Bachelor of Arts, Liberal Studies
San Diego City College 1992 — 1996
AA, Liberal Arts
San Diego City College
A.A, Liberal Arts
University of Virginia January 2014 - Present
Sunquest Information Systems April 2012 - January 2014
Hertz January 2011 - April 2012
On Target Computer Consulting November 2006 - July 2010
Goodrich May 2000 - November 2006
The Sutherland Group 1998 - 2000
Skills
Windows Server, Security, Video Conferencing, Active Directory, Virtualization, Integration, Troubleshooting, Microsoft Exchange, Technical Support, Windows 7, Cisco Technologies, VPN, Hardware, Network Administration, Software Installation, TCP/IP, Firewalls, Computer Hardware, Customer Service, Healthcare Information..., Leadership, Process Improvement, Program Management, Project Management, Software Documentation, Testing, Visio, Software Implementation, Healthcare, Public Speaking, Microsoft Office, HL7, Business Analysis
Education
Grand Canyon University 2007 — 2007
Pastoral Studies
Grossmont College 1984 — 1986
Law Enforcement
800 24Support.com July 2015 - Present
Advantage Technical Resourcing August 2010 - Present
J AND C TECHNOLOGIES/J AND C January 2002 - Present
Placement Strategies, Inc. February 2015 - June 2015
ZeroChaos January 2006 - July 2007
LINSPIRE, INC January 2004 - December 2005
Sutherland Global Services January 1998 - January 2002
The Sutherland Group 1998 - 2002
EDS / Toshiba 1996 - 1998
Computer Time Sharing Corporation 1988 - 1990
Skills
Computer Hardware, Troubleshooting, Technical Support, Linux, Networking, Windows, Security, Active Directory, VPN, Windows Server, Customer Service, Microsoft Exchange, Help Desk Support, Databases, Disaster Recovery, Software Documentation, Call Center, Microsoft Certified..., VMware, Virtualization, Servers, Wireless Networking, TCP/IP, Network Security, Data Center, System Administration, Routers, Information Technology, Network Engineering, Operating Systems, Cisco Technologies
Education
Palomar College 2011 — 2012
n/a, Cisco acadmy
San Diego City College 2007 — 2011
N/A, General proficinal development IT Classes
University of the Ozarks 1992 — 2005
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
University of the Ozarks 1992 — 1996
Bachlors, Liberal Arts and Sciences/Liberal Studies
MiraCosta College 1987 — 1992
Horizon School of Evangelism
High Performance Engineering Group LLC 2014 - Present
Search Control August 2012 - December 2014
Dalton Enterprises September 2011 - August 2012
University Compounding Pharmacy February 2010 - October 2011
Voice Vision 2008 - 2010
20/20 2006 - 2007
Wells Fargo 2003 - 2006
Cox Communications 1999 - 2002
The Sutherland Group 1997 - 1999
WorldCom 1993 - 1997
Skills
Social Networking, Sales, New Business Development, Leadership, Account Management, Facebook, Training, Strategic Planning, Management, Public Speaking, Marketing Strategy, Customer Service, Business Development, Business Strategy, Team Building, Marketing, Start-ups, Strategy, Coaching, Microsoft Office, Product Development, Sales Management, Entrepreneurship, Contract Negotiation, Salesforce.com, Social Media, Direct Sales, Project Management, Lead Generation, Online Marketing, Team Leadership, Marketing Communications, Social Media Marketing, Cloud Computing, Sales Operations, B2B, Program Management, Market Research, Solution Selling, Enterprise Software, Sales Process, Professional Services, SaaS, Strategic Partnerships, Advertising, Product Management
Education
Brigham Young University 2013 — 2014
International Relations, South America - Portuguese, Spanish, German
Saratoga High
UCCS
Verizon Networkfleet June 2014 - Present
Solekai Systems October 2013 - June 2014
BlueHornet, a Digital River Company June 2010 - October 2013
MaintenanceNet November 2009 - June 2010
Nelson Staffing Solutions May 2009 - November 2009
Self Employed August 2005 - 2009
Qualcomm January 2007 - October 2008
TD Ameritrade January 2006 - January 2007
CSC October 2004 - November 2005
The Sutherland Group October 2003 - October 2004
Skills
Quality Assurance, Test Planning, Configuration Management, Black Box Testing, Management, Risk Management, Hardware Diagnostics, Spreadsheets, Marketing Research, Order Processing, SQL, Agile Methodologies, HTML, XML, SDLC, Scrum, JavaScript, Databases, Regression Testing, Requirements Analysis, Testing, User Acceptance Testing, Test Cases, Test Management, Test Automation, Unix
Education
San Diego State University-California State University 1998 — 2003
BS, Information Systems
Marriott International (Residence Inn Costa Mesa) February 2014 - Present
The Mission Inn Hotel & Spa March 2013 - December 2013
Part Time Hospitality Experience January 2009 - December 2013
JC Resorts (Rancho Bernardo Inn) November 2012 - March 2013
Caesars Entertainment Corporation (Harrah's Rincon Hotel And Casino) November 2010 - November 2012
Morongo Casino Resort & Spa May 2009 - November 2010
Hampton Inn And Suites (Ocean Park Hotels) August 2008 - May 2009
GEICO September 2001 - January 2009
HEI Hotels & Resorts (Hilton Hotels Mission Valley) April 2008 - August 2008
The Sutherland Group October 2000 - September 2001
Skills
Hospitality, Hotels, Customer Service, Front Office, Resorts, Hospitality Management, Management, Hospitality Industry, Customer Satisfaction, Casino, Customer Engagement, Team Leadership, Hotel Management, Budgets, Food & Beverage, Revenue Analysis, Micros, VIP, Catering, Banquets, Property Management..., Process Scheduler, Loyalty Programs, Event Management, Trade Shows, Gaming Industry, Pre-opening, Guest Service Management, Casino Gaming, Concierge Services, Gaming, Hiring, Meeting Planning, Training, Customer Relations, Rooms Division, Loyalty Marketing, Employee Relations, Team Building, Time Management, Shift Management, Opera, LMS, Recruiting, OnQ, Lodging, Reservation, Open Table, Outlook, Opening Hotels
Education
Palomar College 1998 — 2005
AA. Degree, Liberal Arts
Torrey Pines High School 1994 — 1998
Diploma, General Ed
Time Warner Cable June 2012 - Present
Time Warner Cable January 2008 - June 2012
Time Warner Cable February 2005 - January 2008
Frontier Communications March 2001 - February 2005
The Sutherland Group August 2000 - March 2001
Skills
Troubleshooting, Telecommunication..., Operating Systems, Software Installation, VoIP, Testing, Telecommunications, Technical Support, Networking, Routing, Security, Active Directory, Call Centers, Management, Customer Service, Leadership, Wireless, TCP/IP, Cisco Technologies, Training, IP, Broadband, Data Analysis, Customer Satisfaction, Process Improvement, Help Desk Support, Routers, Team Leadership, Vendor Management, Ethernet, Switches, Team Building, MPLS, Optical Fiber, Data Center, LAN-WAN, Account Management, Computer Hardware, Cross-functional Team..., DSL, Managed Services, Customer Retention, Telephony
Education
Roberts Wesleyan College 1991 — 1993
Bachelor of Arts, Religion & Philosophy
Genesee Community College 1988 — 1990
Associates, Communication and Media Arts
C3H -- Central Coast Collaborative on the Homeless April 2015 - Present
JVS - Jewish Vocational Service March 2014 - Present
JVS - Jewish Vocational Service December 2013 - March 2014
WestEd July 2013 - October 2013
Resource Development Associates September 2012 - June 2013
San Diego Workforce Partnership June 2007 - September 2012
California State University San Marcos May 2006 - May 2007
California State University San Marcos April 2001 - May 2006
The Sutherland Group January 2000 - April 2001
Analytique January 1998 - January 2000
Skills
Cross-functional Team..., Market Analysis, Strategic Communications, Grant Writing, Proposal Writing, Policy Analysis, Economics, Data Collection, Hiring, Strategic Planning, Market Research, Financial Analysis, Performance Management, SPSS, Speech Writing, Data Processing, Bookkeeping, Research, Grants, Economic Development, Non-profits, Community Outreach, Public Relations, Fundraising, Writing, Team Building, Program Management, Analysis, Data Analysis, Public Speaking, Budgeting, Program Development, Policy, Problem Solving, Excel, Event Planning, Social Media, Negotiation, Organizational..., Coaching, Customer Service, Marketing Strategy, PowerPoint, Government, Business Strategy, Supervisory Skills, Budgets, Microsoft Excel, Nonprofits, Workforce Development
Education
Harvard University, John F. Kennedy School of Government 1990 — 1992
MPP, Public Policy (Housing and Economic Development)
San Diego State University-California State University 2000 — 2005
MS, Counseling Psychology
University of California, Santa Cruz 1983 — 1987
BA, Sociology, Political Science
San Marcos High School, Santa Barbara 1981 — 1984
US Business Development Services, LLC October 2012 - Present
The Fund Group, LLC 2012 - Present
Georgetown University MBA Program September 2012 - September 2012
Xerox Global Services August 1995 - December 2011
The Sutherland Group 1993 - 1995
Lenel Systems International 1991 - 1993
Skills
Solution Selling, New Business Development, Cross-functional Team..., Sales Management, Account Management, Business Strategy, Strategic Planning, Strategic Partnerships, Outsourcing, Marketing Strategy, Business Alliances, Go-to-market Strategy, Business Development, B2B, Multi-channel Marketing, Strategy, Direct Marketing, Lead Generation, Competitive Analysis, Management, E-commerce, Selling, Leadership, Marketing Management, Market Research, Marketing, Sales, Online Advertising, Consulting, Sales Process, Market Analysis, Enterprise Software, SaaS, Start-ups, SEO, Product Marketing, Product Management, CRM, Direct Sales, P&L Management, Business Planning, Channel Partners, Cloud Computing, Segmentation, Professional Services, Entrepreneurship, Executive Management, Management Consulting
Education
Northeastern University - Graduate School of Business Administration 1984 — 1985
MBA, Marketing and Finance
IBM January 2014 - Present
IBM October 2012 - January 2014
CIM Strategies 2010 - 2010
IBM 2008 - 2010
Cornerstone Systems, Inc. 2002 - 2007
IBM December 1995 - January 2002
The Sutherland Group 1987 - 1995
Skills
Cloud Computing, New Business Development, Solution Selling, Strategic Planning, Account Management, Forecasting, Enterprise Software, Selling, Salesforce.com, Lead Generation, Storage, Direct Sales, Sales Enablement, Management, Sales Operations, Sales, Pre-sales, SaaS, CRM, Professional Services, Software Industry, Channel Partners, Sales Process
Education
Saint John Fisher College 1985 — 1987
BA, Communication/Journalism
Iberdrola USA July 2015 - Present
Iberdrola Energy Projects April 2012 - Present
Iberdrola Energy Projects March 2011 - March 2012
The Sutherland Group July 2005 - March 2009
Skills
Foreign Languages, Administration, Teamwork, Project Coordination, Organizational..., Spanish, Proofreading, Time Management, Public Relations, French, English, Research, Microsoft Office, Office Administration, Human Resources, Customer Service, Interviews, Leadership, Management, Marketing, Microsoft Excel, Onboarding, PowerPoint, Project Management, Strategic Planning, Training
Education
HR CERTIFICATION INSTITUTE 2015 — 2015
Global Professional in Human Resources (GPHR®) Certificate
Dale Carnegie 2014 — 2014
Dale Carnegie Leadership Training
Monroe Community College 2001 — 2003
Associate of Science (A.S.), Psychology
St Charles College 1994 — 1996
Associate's degree, Executive Assistant/Executive Secretary
Faneuil Inc. May 2010 - Present
Wyndham Vacation Ownership 2009 - July 2010
Olympus September 2005 - June 2008
Olympus December 2004 - September 2005
Olympus America September 2002 - December 2004
Olympus January 2001 - September 2002
The Sutherland Group March 2000 - January 2001
Skills
SQL Server 2005/2000, MySQL, Crystal Reports, Access, Analysis, Microsoft SQL Server, SharePoint, Visio, Program Management
Education
Dowling College 1997 — 1998
Computer Information Systems
Farmingdale State College 1996 — 1997
Aerospace
TeleTech March 2011 - Present
TeleTech Holdings March 2011 - Present
TeleTech February 2007 - March 2011
QualStaff Resources May 2005 - February 2007
Arey Jones Educational Solutions June 2002 - November 2003
The Sutherland Group November 2000 - June 2002
Skills
Performance Management, Employee Engagement, Talent Acquisition, Talent Management, Taleo, Employee Relations, BPO, Workforce Planning, Workforce Management, Outsourcing, Deferred Compensation, Human Resources, Negotiation, Team Building, Program Management, Budgets, Employee Training, Management, Process Improvement, Leadership Development, Training, Interviews, Recruiting, HRIS, Hiring, Team Management, Team Leadership, Contract Recruitment, Personnel Management, Call Centers, Leadership, Onboarding
Education
University of Phoenix 2005 — 2007
Bachelor of Science (B.S.), Business
University of Phoenix 2005 — 2007
Bachelor of Science, Business Management
Modesto Junior College 1989 — 1996
Frontier Communications November 2014 - Present
Frontier Communications June 2010 - November 2014
Frontier Communications February 2008 - June 2010
Frontier Communications August 2004 - February 2008
The Sutherland Group May 2004 - August 2004
Hobart and William Smith Colleges August 2000 - May 2004
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2013 — 2015
Master of Business Administration (M.B.A.), Operations Management and Competitive and Organizational Strategy
Hobart and William Smith Colleges 2000 — 2004
Bachelor of Arts (B.A.), Latin/Law and Society
Dansville Senior High School 1996 — 2000
Regents High School Diploma
Confidential October 2013 - Present
Classified February 2013 - October 2013
Krisnavarro.com January 2011 - February 2013
Dell November 2012 - January 2013
Academy of Art University January 2010 - December 2010
U.S.C.G. November 2005 - October 2009
Verari Systems 2002 - November 2005
The Sutherland Group 2002 - 2002
Junior Achievement Mexico DESEM (IMPULSA) 1999 - 1999
Skills
High Performance..., High Availability..., Linux Clustering, Red Hat Linux, Spanish, Information Technology, Software Installation, Cloud Computing, Project Management, Personel Security Clerk, Physical Security, HTML, Servers, Administration, Problem Solving, Technical Translation, Operational Planning, storage, Anti Terrorism Force..., Military Training, Photography, Photoshop, Final Cut Pro, Digital Photography, Microsoft Office, Adobe Creative Suite, Wordpress, Video Editing, Social Media, Sketchup, Architectural..., HDR Photography, Vimeo, 3D Printing, Marketing, RAID, Landscape Photography, Microsoft Excel, PowerPoint, Force Protection, System Administration, SketchUp, Hardware, Project Planning, Leadership, Storage, Program Management, Management, Software Documentation, Process Improvement
Education
Academy of Art University 2009 — 2012
MFA in Photography, Photography
United States Coast Guard Training Center Petaluma 2008 — 2008
Leadership and Manegment School, Pass
Training Center Petaluma 2006 — 2006
Operational Specialist "A" school, Operational Specialist Third Class Rating
Training Center Cape May 2005 — 2006
Basic Military Training, Seamen Aprentece, E-1
Microskills 2001 — 2002
Comptia A+, N+, MCP, IT
Universidad Autónoma de Baja California 1996 — 2001
BSCS, IT, Buisness
CETYS Universidad 1998 — 1999
Postgraduate Certificate, Sales & Marketing
CDJ Stamping, Inc. October 2014 - Present
Stryker Sustainability Solutions August 2010 - February 2014
Skyline Displays November 2006 - August 2009
MedChannel December 2004 - September 2006
The Sutherland Group November 2002 - December 2004
Element K December 1998 - November 2002
The Sutherland Group October 1996 - December 1998
Skills
Customer Relations, Account Management, Customer Service, Sales Management, New Business Development, Team Building, Event Management, Strategic Planning, Microsoft Office, Consultative Selling, Selling, Marketing, Sales Operations, Sales, Training, Sales Process, Direct Sales, Medical Devices, Operating Room, Trade Shows, Salesforce.com, Project Management, Hospitals, Healthcare, Surgical Instruments, Product Launch, Surgeons, Management, Lead Generation, Leadership, Process Improvement, Business Development, Marketing Strategy
Education
Niagara University 1992 — 1996
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Aquinas Institute 1989 — 1992
General Studies, General Studies
Vetco Veterinary Clinic September 2015 - Present
Bosch Security Systems, Inc. April 2004 - July 2015
RES Exhibit Services July 2003 - February 2004
The Sutherland Group January 2001 - July 2003
Element K April 1996 - January 2001
Element K (Tad Staffing Services) October 1995 - April 1996
Association Management Service January 1994 - January 1995
Skills
Customer Service, Team Building, Project Management, Microsoft Office, Training, Sales, Security, Microsoft Excel, Troubleshooting, Strategic Planning, Process Improvement, Software Documentation, Team Leadership, SAP, Testing, Integration, Marketing, Management, CRM, Solution Selling
Education
Rochester Institute of Technology 2005 — 2005
Certificate, Criterion Referenced Instruction
State University of New York College at Brockport 1988 — 1992
Bachelor of Science, Journalism/Public Relations, Sociology
Workplace Benefits January 2014 - Present
OgilvyAction-American Express June 2013 - January 2014
Integra LifeSciences April 2010 - February 2012
Keller Williams Real Estate July 2008 - April 2010
Covidien September 1996 - July 2008
Sarstedt Incorporated March 1993 - September 1996
Rochester Water Bureau September 1991 - March 1993
The Sutherland Group May 1991 - September 1991
Skills
Operating Room, Capital Equipment, Sales Operations, Surgeons, Disposables, Surgery, Sales, Negotiation, Selling, Neurology, Hospitals, Leadership, Health Insurance
Education
Auburn University 1988 — 1990
Master's degree, Environmental Biology, 3.4
Allegheny College 1984 — 1988
Bachelor of Science (B.S.), Biology, General, 3.4
AMF Bowling August 2011 - Present
The Sutherland Group January 2010 - July 2011
Eagle Vale Golf Club August 2004 - September 2008
Skills
Outlook, Scheduling, Word, Customer Service, PowerPoint
Education
State University of New York at Delhi 1990 — 1992
AAS, Executive Secretary
D4 LLC February 2012 - Present
D4 LLC July 2009 - February 2012
D4 LLC November 2006 - July 2009
Xerox Corporation June 1999 - October 2006
The Sutherland Group 1994 - 1997
Skills
Litigation Support, Cost Accounting, ERP, Project Management, Computer Forensics, Document Management, Litigation, IPRO, Six Sigma, Training, Information Technology, Databases, ESI, Data Analysis, Change Management, EDRMS, Management, Consulting, Program Management
Education
Saint John Fisher College
BA, Communications/Journalism
IBM August 2013 - Present
IBM May 2011 - July 2013
IBM January 2007 - April 2011
IBM January 1995 - December 2006
The Sutherland Group August 1993 - November 1995
Skills
Sales Process, Leadership, Sales, Solution Selling, Cloud Computing, Channel Partners, Government, Enterprise Software, SaaS, Business Development, Pre-sales, Sales Management, Business Alliances, Account Management, New Business Development, Data Center, Telecommunications, Go-to-market Strategy, Direct Sales, Sales Enablement, CRM, Negotiation, Professional Services, Business Intelligence, Managed Services, Strategic Partnerships, Channel, Security, Selling, Strategy, Business Analysis, Sales Operations, Product Management, Outsourcing, Salesforce.com, Demand Generation, Partner Management, Lead Generation, Storage, International Sales, Multi-channel Marketing, Product Marketing, Unified Communications, Software Industry, Cross-functional Team..., IT Strategy, Key Account Management, Business Strategy, Competitive Analysis, Consulting
Education
Rochester Institute of Technology 1989 — 1993
Bachelors, Marketing
Brighton High School 1985 — 1989
Avaria Networks, Inc. January 2011 - Present
Alliance Hospitality Management, LLC December 2007 - July 2009
Geek Choice July 2006 - December 2007
Stool Pigeons March 2005 - July 2006
JEF Computing September 2002 - October 2004
The Sutherland Group March 2000 - September 2002
Skills
Active Directory, VMware, Servers, Network Administration, VPN, Troubleshooting, Linux, Microsoft Exchange, Operating Systems, IIS, Security, HTML, Microsoft SQL Server, OS X, Windows, VMware ESX, Hardware, WAN, Blackberry Enterprise..., SAN, Wireless Networking, Software Installation, Technical Support, CSS, Cloud Computing, Computer Hardware, DHCP, DNS, Networking, System Administration
Education
Bryant & Stratton College 2007 — 2010
Bachelors, Business Management
Bryant & Stratton College 2005 — 2007
Associate, Computer Science
Jackson & Coker September 2014 - Present
Jackson & Coker October 2013 - September 2014
CareLogistics (A Jackson Healthcare Company) August 2013 - October 2013
Saint James United Methodist Church April 2012 - April 2013
The Aspen Brands April 2011 - March 2012
GENEX Services, Inc November 2006 - December 2008
Carrier Corporation November 2002 - October 2005
Niagara Mohawk Power Corp/National Grid Company February 2000 - May 2002
The Sutherland Group October 1999 - February 2000
AT&T/Lucent Technologies June 1996 - October 1999
Skills
Customer Service, Spreadsheets, Human Resources, Outlook, Microsoft Office, Administrative..., Training, Microsoft Word, PowerPoint, Team Building, Management, Time Management, Leadership, Inventory Management, Payroll, Analysis, Event Planning, Account Management, Sales, Budgets, Employee Training, Process Scheduler, Customer Satisfaction, Sales Operations, Salesforce.com, Sales Support Tools, Executive Calendar..., Microsoft Excel, Employee Benefits, Invoicing, Administration, Benefits Administration, Lotus Notes, New Hire Orientations, Employee Relations
Education
Onondaga Community College
Business Administration
Kaplan University
B.S, Paralegal Studies
MCED College
IDI Billing Solutions September 2014 - Present
IDI Billing Solutions February 2004 - September 2014
Global Crossing 2002 - 2004
Global Crossing 2002 - 2004
The Sutherland Group 1997 - 2002
Skills
Billing, Telecommunications, Customer Relations, Call Center, Business Analysis, Customer Service, Process Improvement, Invoicing, Software Documentation, Account Management, Team Leadership, Call Centers, Troubleshooting, SharePoint, System Administration, Integration, Databases, SQL, Database Administration, Vendor Management, Requirements Analysis, Microsoft SQL Server, Access, Windows, Quality Assurance, Visio, Testing, SDLC, Data Center, Salesforce.com
Education
State University of New York College at Brockport 1988 — 1995
MA, Secondary Social Studies
SUNY College at Brockport 1988 — 1990
Bachelor of Arts (BA), History
Fidelity Home Buyers, USA 1995 - Present
The Sutherland Group 2001 - 2004
Education
Finger Lakes Community College 1997 — 1999
A.A.S, Computer Information Systems
GLOBALINX August 2014 - March 2015
Time Warner Cable Business Class November 2012 - August 2014
Global Crossing is now Level 3 October 2008 - October 2012
Verizon Business June 2007 - October 2008
XO Communications October 2004 - May 2007
Data Processing Sciences May 2003 - October 2004
The Sutherland Group January 2001 - June 2003
Skills
Unified Communications, MPLS, Telecommunications, Co-location, Managed Services, VoIP, Management, Optical Fiber, Video Conferencing, Telephony, Security, IP, Cisco Technologies, Solution Selling, SDH, SIP, Professional Services, Switches, Networking, VPN, TDM, Wireless, Enterprise Software, Metro Ethernet, Account Management, Firewalls, WAN, Ethernet, Cold Calling, T1
Education
State University of New York Empire State College 2012 — 2016
BS, Telecommunications, MIS
State University of New York College at Oswego 1997 — 2000
Human Resource Management
Onondaga Community College 1991 — 1994
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.8
large in the Redmond, OR region February 2014 - Present
TechFlow, Inc. September 2010 - January 2014
Legend Films December 2009 - October 2010
Sony Electronics November 2008 - March 2009
Cubic April 1998 - October 2006
The Sutherland Group 1998 - 2000
Skills
Servers, Active Directory, DNS, Cisco Technologies, System Deployment, Troubleshooting, VPN, Technical Support, WSUS, SharePoint, IT Management, System Administration, Microsoft Exchange, Project Management, DHCP, Windows, Disaster Recovery, SQL, Hardware, SAN, TCP/IP, IIS, Help Desk Support, Printers, Laptops, VMware, Software Installation, Microsoft SQL Server, Testing
Education
Coleman College 1998 — 2008
BS, Computer Networks
RARES Marketing DirectorDeWolff Partnership Architects1998 - 2000
The Sutherland Group 1995 - 1998
Education
Michigan State University - The Eli Broad College of Business 1987 — 1989
MBA
University of Illinois at Urbana-Champaign 1983 — 1985
MA, Public Administration
Tele Data Com November 2010 - Present
MAC Source Communications December 2009 - November 2010
ASM Publishing June 2009 - December 2009
Mapping Analytics December 2008 - March 2009
BlueTie, Inc. February 2008 - December 2008
The Sutherland Group May 2004 - February 2008
Skills
Salesforce.com, Sales Management, Account Management, SaaS, New Business Development, Solution Selling, Avaya, Managed Services, Direct Sales, Sales, Professional Services, Sales Process, Unified Communications, Cold Calling, Channel Partners, Avaya Technologies
Education
State University of New York at Buffalo - School of Management 2000 — 2006
BS, Business Administration
State University of New York College at Cortland 2009 — 2010
Sport Management
Protective Life December 2014 - Present
Protective Life December 2014 - Present
BNY Mellon August 2005 - April 2014
Deluxe Corporation August 2004 - February 2005
The Sutherland Group May 2002 - August 2004
Skills
Customer Service, Customer Satisfaction, Proficient Typing Skills, Microsoft Office, Fundraising, Organization, Securities, Process Improvement, Process Management, Risk Analysis, Financial Reporting, Corporate Tax, Escheatment, Dividends, Written Correspondence, Outlook Express, Critical Thinking, Time Management
Education
Onondaga Community College 2000 — 2003
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
Purdy Realty LLC January 2010 - Present
MVP Health Care January 2001 - March 2005
Eastman Kodak Company via Ajilon Corp. 1999 - 2001
IKON Office Solutions 1998 - 2000
The Sutherland Group September 1995 - March 1998
Skills
Process Improvement, Team Building, Project Management, Strategic Planning, Change Management, Cross-functional Team..., Managed Care, Healthcare, Program Management, Health Insurance, Recruiting, Real Estate Transactions, Real Property, Real Estate, Competitive Analysis, Computer Maintenance, Technical Writing, Technical Training, First Time Home Buyers, Buyers, Sellers, Marketing, Residential Homes, Selling, New Home Sales, Negotiation, Training, Relocation, Sales
Education
State University of New York at Oswego 1993 — 1995
Bachelor of Science, Marketing
Alfred State College - SUNY College of Technology 1991 — 1993
Associate of Science (A.S.), Business Administration and Management, General
Teleperformance July 2006 - Present
Concentrix September 2002 - June 2006
The Sutherland Group 1999 - 2002
Verizon Wireless 1993 - 1999
Skills
Global Strategy &..., Business Development..., On-Demand Technology..., CRM, Business Development, Leadership, Analytics, Business Process..., Sales, Call Centers, Outsourcing, BPO, Contact Centers, Workforce Management, Customer Experience, Customer Retention, Account Management, Call Center, Lead Generation, Salesforce.com, Sourcing, Strategic Partnerships, Strategy, Technology, Telecommunications, Vendor Management
Education
Syracuse University 1992 — 1993
Bachelor of Arts
Hobart and William Smith Colleges 1983 — 1987
Proven Methods LLC 2003 - 2007
The Sutherland Group 1998 - 2003
Idea Connections, Inc. 1995 - 1997
Xerox Corporation 1980 - 1988
Education
State University of New York College at Brockport
B.S., Communications Studies
salesforce.com June 2014 - Present
Adobe Systems September 2002 - May 2014
WebGain August 2000 - August 2002
The Sutherland Group 1997 - 2000
Skills
SaaS, Solution Selling, Enterprise Software, Sales Enablement, Demand Generation, Cloud Computing, Salesforce.com, Go-to-market Strategy, Channel, Lead Generation, Strategic Partnerships, Direct Sales, Partner Management, Business Alliances, Account Management, Web Analytics, Big Data, Omniture, Web Marketing, Enterprise Solution..., Adobe Marketing Cloud, Channel Partners, Professional Services, Sales, Product Management, Business Development, Complex Sales, Analytics, Multi-channel Marketing, Marketing Automation, CRM, Product Marketing, Sales Process, Mobile Devices, Selling, PaaS, E-commerce, B2B
Education
State University of New York College at Brockport 1992 — 1995
BS, Psychology
Concentrix June 2014 - Present
The Sutherland Group January 2010 - Present
Sutherland Global Services January 2010 - June 2014
Dorschel Automotive Group February 2006 - September 2009
DORSCHEL AUTOMOTIVE GROUP February 2006 - September 2009
Hillside Family of Agencies December 2000 - February 2005
Hillside Family of Agencies January 2000 - January 2005
ECM Transportation dba H&H Fast Delivery November 1997 - December 2000
ECM Transportation January 1997 - January 2000
NYLOMOLD CORPORATION January 1988 - January 1997
Skills
Operations Management, Team Building, Project Management, Start-ups, Negotiation, Customer Satisfaction, Leadership, Management, Marketing, Training, Budgets, Procurement, Human Resources, Automotive, Manufacturing, Sales
Education
St. John Fisher College 1999 — 2002
MBA, Business Operations
Bucknell University 1971 — 1975
Bachelor of Science (BS), Secondary Education and Teaching
University Liggett School
First Solution Financial services April 2009 - Present
Greek Corner Cafe January 2008 - Present
Robert Half International November 2003 - November 2007
Duvera Financial July 2002 - February 2004
The Sutherland Group January 2002 - April 2002
24 Hour Fitness corporate February 2000 - September 2001
Education
MiraCosta College
GateHouse Media December 2013 - Present
GateHouse Media May 2012 - December 2013
Messenger Post Media (GateHouse Media) April 2002 - May 2012
The Sutherland Group May 1995 - October 2001
Skills
Customer Service, Microsoft Excel, Social Media, Digital Media, Blogging, Marketing Strategy, Advertising, Public Relations, Graphic Design, Facebook, Social Media Marketing, Sales, Online Advertising, Online Marketing, Digital Marketing, Social Networking, Marketing Communications, Newspapers
Education
Finger Lakes Community College 1993 — 1995
Associate of Arts and Sciences (AAS), Information Technology and Business
Finger Lakes Community College 1993 — 1995
A.A.S. Information Technology and Business Administration, Information Technology
Geneva High School 1974 — 1977
High School
Brew & Brats at Arbor Hill May 2013 - Present
First Choice Glass July 2012 - May 2013
Apex Window Films January 2006 - June 2012
The Tint Shop January 2006 - March 2008
The French Group March 2001 - March 2006
Burns Personnel May 1998 - March 2001
The Sutherland Group September 1996 - May 1998
Manpower December 1994 - September 1996
Altier Shoes 1987 - 1995
T-Shirts Plus 1986 - 1987
Skills
Social Media Marketing, Temporary Placement, Operations Management, Sales Management, Selling Skills, Strategic Planning, Leadership, Recruiting, Retail, Marketing, Process Improvement, Small Business, Management, Business Networking, New Business Development
Education
Rochester Institute of Technology 1997 — 2000
Monroe Community College 1993 — 1996
AS
St. Lawrence University 1983 — 1986
Avon High School 1979 — 1983
Health and Human Services Commission - State of Texas June 2007 - Present
Stanford University School of Medicine January 2005 - May 2007
Stanford University June 2001 - January 2005
The Sutherland Group May 1998 - June 2002
Skills
Vendor Management, Program Management, Project Management, Team Leadership, Telephony, Event Planning, Telecommunication..., Event Management, Technical Support, Call Centers, Outsourcing, Management, System Administration, Cloud Computing, Telecommunications, Business Analysis, Disaster Recovery, Visio, Troubleshooting, Security, Team Building, Leadership, Customer Service, Process Improvement, Analysis, Budgets, Software Documentation
Education
Stanford University 2004 — 2006
CERT, Program Management
ISO 9001-2000 2005 — 2005
CERT, ISO
California State University, Fresno 1978 — 1980
BA, Computer Sciences
Vitals November 2014 - Present
Stokes Farm March 2012 - Present
bMobilized Inc May 2013 - August 2014
Freelancers Union August 2010 - May 2011
Lane Valente Industries April 2008 - October 2010
Jack Tindale, Inc. July 1999 - August 2007
Monroe Community College January 2004 - January 2005
The Sutherland Group January 2000 - October 2000
Skills
Creative Writing, Technical Writing, Computer Proficiency, Microsoft Excel, Microsoft Word, Problem Solving, Collaborative Problem..., Efficiency, Production Efficiency, Copywriting, Copy Editing, Microsoft Office, Android OS, iOS, Customer Service, Ubuntu OS, Editing, Android, Windows 7, Technical Support, Troubleshooting, CSS, OS X, Computer Repair, Computer Hardware, Software Installation, Information Technology, Networking, Ubuntu, Call Centers, TCP/IP, Training, Printers, Laptops, Windows Vista, Windows, Project Management, Computer Maintenance, Remote Desktop, Operating Systems, Wireless Networking, Access, XP, A+ Certified, CompTIA A+ Certification, Hardware Installation, Project Planning, Salesforce.com, System Administration, Leadership
Education
Per Scholas
CompTIA A+ Certification, Information Technology
State University of New York at Stony Brook
Bachelor of Arts (B.A.), Cultural Studies/Critical Theory and Analysis
Monroe Community College
Adecco Group January 2010 - Present
Solvay Bank January 2008 - January 2010
J.A. Roger January 2001 - January 2008
The Sutherland Group January 2003 - January 2004
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Filing, Visas, Passport, SharePoint, Purchase Orders, Communication Skills, domestic travel, International Travel, PeopleSoft, People Skills
Education
Nottingham High School
Bryant & Stratton College
Partial College
Business Administration
University at Albany July 2012 - Present
SUNY Cortland August 2008 - August 2011
Tompkins Cortland Community College January 2007 - August 2011
Making Music and International Musician magazines 2007 - 2008
Cornell University, College of Human Ecology 2003 - 2006
The Sutherland Group 1999 - 2001
Skills
Public Relations, Magazines, Public Speaking, Editing, Press Releases, Feature Articles, Blogging, Copy Editing, Journalism, Newsletters, Publications, Proofreading, Newspaper, Social Media, Research, Teaching, Corporate Communications
Education
Ithaca College 2001 — 2002
MS, Communications
Le Moyne College 1998 — 2000
BA, English
Onondaga Community College 1993 — 1995
AAS, Radio/TV
State University of New York at Albany
Xerox 2014 - Present
McQuaid Jesuit High School 2009 - Present
Whitenack Consulting February 2014 - May 2014
Skillsoft January 2012 - February 2013
Element K 2007 - January 2013
First Niagara Bank 2005 - 2007
The Sutherland Group 1999 - 2001
Xerox Corporation 1987 - 1999
Skills
Project Management, Account Management, Coaching, New Business Development, Business Strategy, Product Marketing, Leadership, Business Development, Customer Retention, Training, Marketing Strategy, Cross-functional Team..., Change Management, Customer Service, Marketing Communications, Team Building, Management, Salesforce.com, Leadership Development, Online Marketing, Social Media Marketing, Business Transformation, Social Media, Event Management, SaaS, Proposal Writing, Fundraising, Finance, BPO, Start-up Ventures, Proposal Leadership, Business Analysis, BABOK
Education
Syracuse University - Martin J. Whitman School of Management 2000 — 2003
MBA, Finance and Entrepreneurship
University at Buffalo 1985 — 1986
B.S., Computer Science
SUNY Fredonia 1982 — 1984
Computer Science
Newfane High School 1978 — 1982
Moody Bible Institute January 2013 - Present
Frost & Sullivan April 2011 - August 2012
Ashok Leyland November 2010 - March 2011
Novatium Solutions Pvt Ltd November 2009 - November 2010
The Sutherland Group March 2009 - October 2009
Skills
Customer Relations, Customer Service, Client Services, Client Relationship..., Market Research, Marketing Strategy, Market Analysis, Market Planning, Analysis, Team Building, Business Analysis, Business Strategy, Business Planning, Data Analysis, Excel, Event Management, English, Key Account Management, Leadership Development, Mentoring, Newsletters, Social Networking, Operations, Online Marketing, PowerPoint, Public Relations, Strategic Planning, Quality Management, Word, CRM, Marketing, Product Development
Education
Moody Bible Institute 2013 — 2015
Master of Arts (MA), Intercultural/Multicultural and Diversity Studies, Sexual Exploitation, Abuse and Trafficking
Sathyabama Institute of Science and Technology 2004 — 2008
Bachelor of Engineering, Electronica and Control Engineering
Hospice of Poughkeepsie, NY March 2010 - Present
Cruises Inc. March 2001 - Present
Best Hudson Valley Wedding Ever September 2009 - June 2012
Poughkeepsie Journal June 2004 - January 2006
The Sutherland Group September 2001 - September 2003
St. Peter’s Child Care Center June 1990 - May 2003
The Sutherland Group January 1996 - September 2001
Global Crossings-Frontier Communications August 1990 - January 1996
Frontier Corp. / Rochester Tel April 1987 - August 1990
Children's Art Carnival March 1979 - August 1984
Skills
Sales, Management, Customer Service, Team Building, Program Management, Customer Satisfaction, Training, Sales Management, Time Management, Coaching, Cruises, Recruiting, Call Centers, Contract Negotiation, Budgets, Special Needs at Sea..., Responses to Proposals
Education
NYU 1973 — 1975
City University of New York City College
B.A., English Literature
Liberty Mutual Insurance August 2007 - Present
Democrat and Chronicle 2006 - 2007
Frontiercorp May 2003 - June 2006
Frontiercorp March 2001 - May 2003
The Sutherland Group 1997 - 2001
Skills
Social Media, New Business Development, Management, Small Business, Customer Service, Sales, Insurance, Customer Retention, Customer Satisfaction, Life Insurance, Coaching, Training, Account Management, Health Insurance, Team Building, Public Relations, Social Networking, Fundraising, Wireless, Marketing, Financial Services, Public Speaking, Telecommunications, Salesforce.com, Leadership, Team Leadership, Process Improvement, Nonprofits, Microsoft Excel, Advertising, B2B, Cold Calling, Direct Sales, Employee Benefits, Event Planning, Leadership Development, Marketing Communications, Marketing Strategy, Call Centers
Education
Monroe Community College 1984 — 1987
Liberal Arts
EAST HIGH SCHOOL
EMC February 2012 - Present
HP August 1995 - June 2011
The Sutherland Group 1997 - 2001
Western NY Computing Systems 1988 - 1995
Skills
Unix, Troubleshooting, Solaris, Windows, Problem Solving, Hardware, Network Administration, Disaster Recovery, Servers, Networking, HP, Technical Support, Virtualization, ITIL
Education
Rochester Institute of Technology 1984 — 1988
BT, Electrical Engineering Technology
Monroe Community College 1981 — 1983
AAS, Instrumentation
Impact4Results January 2002 - Present
Fierce, Inc. 2003 - Present
60 Minute Strategic Plan December 2003 - Present
Vistage International 2002 - 2009
Northcoast Partners 2005 - January 2008
Caslon & Company 2000 - 2002
IMPCO/Webcraft 1998 - 1999
The Sutherland Group 1993 - 1999
Gordon S Black Corporation (Harris Interactive) 1990 - 1993
Xerox Corporation 1984 - 1990
Skills
Contract Executive, Strategic Planning..., Retreat Facilitation, Speaker, Advisor, Workshop Leader, Management Consulting, Executive Development, Large Group Facilitation, Change Management, Public Speaking, Workshop Facilitation, Leadership, Strategic Planning, Retreats, Team Building, Small Business, Entrepreneurship, Sales Operations, Organizational..., Leadership Development, Training, Coaching, Strategy, Staff Development, Start-ups, Succession Planning, Project Planning, Executive Coaching, Business Development, Team Management, Management, Instructional Design, Business Planning, Analysis, Team Leadership, Performance Management, Personal Development, Organizational..., Emotional Intelligence, Mergers & Acquisitions, MBTI, 360 Feedback, Talent Management, Executive Management, Business Coaching, Culture Change, Career Development, Consulting, Employee Training
Education
Nazareth College 1981 — 1985
BS
County of San Diego February 2013 - Present
San Diego Unified School District 2010 - Present
Stivers Staffing Services 2001 - Present
Office Team 2000 - Present
Curie Elementary School January 2011 - January 2012
The Sutherland Group May 2003 - August 2003
Skills
Computer Technology and..., PC Installation,..., Embassy Suites Hotel,..., (SAIC), File Clerk and..., Scripps, Office..., Clark Security,..., Phone Technical Support..., Data Entry,..., Customer Service, Data Entry, Supply Management, Multi-line Phone, File Systems, Report Writing, Microsoft Office, Windows, Windows Server, Macintosh Applications, Office Administration
Education
Coleman College 2002 — 2005
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
Infoblox September 2015 - Present
AvePoint December 2011 - September 2015
Microsoft July 2005 - September 2011
Sybari Software 2002 - 2005
Trend Micro February 2001 - April 2004
WebGain 1999 - 2000
Symantec 1998 - 2000
The Sutherland Group 1996 - 1998
Skills
Identity Management, Virtualization, Data Center, Security, Cloud Computing, Hyper-V, Solution Selling, Microsoft Technologies, Systems Management, SharePoint, Active Directory, Antivirus, Pre-sales, Enterprise Software, Network Security, Windows Server, SaaS, Storage, ITIL, Windows Server 2008, VMware, SCOM, VDI, Microsoft Infrastructure, Unified Communications, Software Sales, MOSS 2007, Windows, IT Strategy, SCCM, Channel, Microsoft Office..., Software Industry, Professional Services, Sales Process, Selling, Partner Management, Channel Partners, Sales Enablement, Business Alliances, Solution Architecture, Go-to-market Strategy, Demand Generation, Salesforce.com, Disaster Recovery, PaaS, Managed Services, Enterprise Architecture, Enterprise Content..., Strategic Partnerships
Education
State University of New York College at Brockport 1990 — 1996
Economics, Finance, Math, Science
Language Intelligence July 2015 - Present
Skillsoft April 2014 - June 2015
Element K 2003 - April 2014
Element K 2003 - March 2014
Sutherland Global Services 1997 - 2003
The Sutherland Group 1997 - 2003
Skills
Performance Management, Program Management, Captivate, Negotiation, International Sales, PowerPoint, Sales, Solution Selling, Salesforce.com, Vendor Management, SaaS, Lead Generation, E-Learning, Business Development, CRM, Training, Strategic Partnerships, Account Management, Sales Process, Blended Learning, Needs Analysis, Instructor-led Training, Learning Management..., Instructional Design, WebEx, SCORM, Content Development, Leadership
Education
Bryant and Stratton College
Urban League of Rochester November 2012 - Present
Metalico of Rochester July 2011 - May 2012
Home Care of August 2008 - January 2009
Kelly Services September 2003 - May 2008
Remedy Intelligent Staffing June 2007 - January 2008
Ablest Staffing June 2003 - June 2007
Kiddie Kollege May 2004 - May 2005
Manpower December 2002 - June 2003
The Sutherland Group July 2002 - December 2002
Dial America March 2002 - July 2002
Skills
Nonprofits, Recruiting, Public Speaking, Employee Relations, Leadership, Training, Event Planning, Community Outreach, Microsoft Office, Strategic Planning, Leadership Development, Team Building, Fundraising, Biller
Education
Everest Institute 2009 — 2011
Associate, Applied Science - Business Management
Monroe Community College 2000 — 2001
AT&T May 2013 - Present
AT&T July 2008 - May 2013
AT&T December 2004 - August 2008
AT&T April 2004 - November 2004
AT&T November 2002 - April 2004
The Sutherland Group May 2001 - December 2002
The Sutherland Group August 1999 - April 2001
Best Buy 1997 - 2000
Skills
Outlook, Microsoft Office, PowerPoint, Excel, Writing, Grammar, Coaching, Team Leadership, Managerial, Project Implementation, Complex Analysis, Management, Customer Service, Call Centers, Operations Management, Sales, Sales Management, Team Building, Training, Time Management, Telecommunications, Budgets, Performance Management, Customer Satisfaction, Project Management, Six Sigma, Troubleshooting, Negotiation, Contract Negotiation, Strategic Planning, Analysis, Change Management, Leadership, Cross-functional Team..., Program Management, Training Delivery, Outsourcing, Vendor Management, Account Management, Invoicing, Contract Management, Office Management, Testing, Business Analysis, Sales Operations, Managed Services, Data Entry, Teamwork, Spreadsheets, Human Resources
Education
Northeastern University 1998 — 1999
Human Resources Management and Services
PJSA North 1997 — 1997
Graduated
Columbia College
Management Information Systems, General
SUNY Oswego April 2011 - Present
PC Networking and Consulting May 2002 - Present
YP Voice of Oswego April 2006 - December 2011
SUNY Oswego July 2007 - March 2011
Leadership Oswego County 2008 - 2009
Medical Management Resources, Inc May 2002 - July 2007
The Sutherland Group August 2000 - April 2002
Skills
Non-profits, Public Speaking, Social Media, Microsoft Office, Higher Education, Media Development, Print & Electronic..., Marketing, Digital Media..., Lecture Capture, Wordpress, Photoshop, Illustrator, InDesign, Video Editing, Technology Coaching, Print Media Development, Book Publishing, Publishing, Nonprofits, OS X, Program Management, WordPress, Event Planning, Management, Leadership, Social Networking, Fundraising, Research, Time Management, Lecturing, Facebook, Graphic Design
Education
State University of New York College at Oswego 1996 — 2000
BS, Business Administration
HCCO, Inc. January 2015 - Present
EarthLink Business May 2013 - January 2015
The Advantage Group, Inc May 2007 - April 2013
PAETEC January 2006 - May 2007
The Sutherland Group March 2000 - December 2005
Skills
Co-location, Sales Management, Managed Services, Solution Selling, Call Center, Call Centers, New Business Development, Customer Satisfaction, Cloud Computing, Virtualization, Customer Retention, Sales Process, Salesforce.com, Management, Selling, Cold Calling, Sales, Direct Sales, VoIP, Sales Operations, Telecommunications, SaaS, Account Management, Strategic Partnerships, Unified Communications, Lead Generation, B2B, CRM
Education
Rochester Institute of Technology 1993 — 1997
Bachelor's degree, Business, Management, Marketing, and Related Support Services
State University of New York College of Agriculture and Technology at Morrisville 1984 — 1986
Associate's degree, Business Administration and Management, General
Lyons National Bank September 2015 - Present
Heartland/Ovation Payroll August 2013 - September 2015
Ovation Payroll August 2003 - August 2013
The Sutherland Group September 2003 - August 2004
Heron Hill Winery June 2001 - October 2001
Rochester Red Wings 2000 - 2000
Skills
Payroll, New Business Development, Customer Relations
Education
Saint Bonaventure University 1997 — 2001
BBA, Management and Marketing
Canandaigua Academy 1994 — 1997
Skanex Pipe Services, Inc. May 2011 - Present
Unisource Worldwide, Inc. February 2005 - March 2011
Unisource Worldwide, Inc. August 1998 - February 2005
The Sutherland Group October 1994 - August 1998
Metromedia Paging Company January 1992 - May 1993
Skills
English, Editing, Research, Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, PowerPoint, Public Speaking, Outlook, Budgets, Purchasing
Education
State University of New York College at Fredonia 1987 — 1992
BA, English
Victor Senior High
Victor Senior High
Edelman Berland August 2013 - Present
Sarah Adkins Photography October 2009 - Present
Harris Interactive May 2005 - August 2013
Harris Interactive January 2004 - May 2005
The Sutherland Group October 2003 - December 2003
PERT Survey Research January 2002 - June 2002
PERT Survey Research September 2000 - June 2002
Skills
Quantitative Research, Consumer Insights, Marketing Research, Qualitative Research, SPSS, Copy Editing, Report Writing, Blogging, Customer Relations, Customer Insight, Online Research, Consumer Behaviour, Focus Groups, Survey Design, Market Research, Primary Research, Advertising Research, Competitive Intelligence, Customer Service, International Research, Questionnaire Design, Segmentation, Survey Research, Brand Equity, Ethnography, Data Collection, Analytics, Project Management, Proposal Writing, Research Design, Questionnaires, Research
Education
State University of New York College at Fredonia 1995 — 2000
Bachelors, Marketing
University of Rochester February 2006 - Present
University of Rochester May 2005 - August 2005
Xerox March 2002 - January 2005
The Sutherland Group September 2001 - March 2002
Skills
Laboratory, Animal Work, Cell Culture, Drug Discovery, Western Blotting, In Vivo, ELISA, In Vitro, Fluorescence Microscopy, Data Analysis, Infectious Diseases, Assay Development, Ex Vivo, Chemistry, Research, Tissue Culture, Microscopy, Microsoft Office, Customer Service, qRT-PCR, PCR
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2012 — 2013
Master of Science (MS), Medical Management
State University of New York College at Brockport 2004 — 2005
BS, Biological Sciences, Dean's List
State University of New York at Buffalo 1995 — 2001
BS, Computer Science
Frontier Communications January 2014 - Present
Bausch + Lomb December 2010 - August 2013
Bausch + Lomb April 2010 - December 2010
Iberdrola USA Management Corporation October 2009 - April 2010
Iberdrola USA Management Corporation April 2006 - February 2010
Iberdrola USA Management Corporation May 2004 - April 2006
The Sutherland Group 1997 - 2002
Skills
Cross-functional Team..., Global Sourcing, Purchasing, Strategic Planning, Supply Chain, Contract Management, Procurement, Supply Chain Management, Strategic Sourcing, Process Improvement, Supply Management, Leadership, Supplier Quality, Management, Sourcing, Contract Negotiation, Project Management, Product Development, Analysis, Negotiation, MRP, Software Documentation, Six Sigma, Manufacturing, Team Building, Pricing, Forecasting, Continuous Improvement, Materials Management, Supplier Diversity, Supplier Development, Lean Manufacturing, Ariba, Spend Analysis, Vendor Management, Supplier Negotiation
Education
State University of New York College at Brockport 1995 — 1996
BS, Criminal Justice
State University of New York College at Brockport
Bachelor's degree, Criminal Justice and Corrections
West Irondequoit
West Irondequoit
SPAWAR June 2015 - Present
InnovaSystems International November 2006 - June 2015
EDS June 2003 - November 2006
CSC November 2002 - June 2003
The Sutherland Group March 2002 - December 2002
Skills
VMware, IIS, Networking, Microsoft SQL Server, Troubleshooting, Windows Server, Information Security, Scripting, System Administration, Integration, Cognos, WebSphere Application..., Web Servers, Active Directory, McAfee Antivirus, eEye Retina, Network Security, Security, Windows, Cloud Computing, Data Center, Enterprise Architecture, .NET, Servers, SQL, Network Administration, Virtualization, SAN, Disaster Recovery, ITIL, Windows 7, Ninja Skills
Education
National University 2006 — 2007
IT Management, Information Technology
San Diego Mesa College 2004 — 2007
N/A, General Education
Computer Education Institute 2002 — 2002
Computer Networking
Accenture January 2006 - Present
Veramark Technologies 2003 - 2005
Sutherland Global Services 2000 - 2002
Element K (Ziff-Davis) 1997 - 1999
Ziff-Davis Publishing December 1997 - July 1998
The Sutherland Group June 1995 - December 1997
Skills
Supply Chain, Account Management, Salesforce.com, New Business Development, Solution Selling, Business Development, Sales Management, Sales Process, Sales, Sales Operations, Operations Management, CRM, Outsourcing, Training, Management, Leadership, Cross-functional Team..., Strategy, Consulting, Salesforce.com..., Strategic Partnerships, Vendor Management, Selling
Education
Rochester Institute of Technology 1992 — 1995
BS, Marketing
State University of New York College of Agriculture and Technology at Morrisville 1990 — 1992
AS, Business Administration
Child Development Associates, Inc August 2010 - April 2011
Malhas Consulting Engineers April 2007 - August 2007
Chase Home Finance March 2005 - February 2007
The Sutherland Group 2003 - 2004
Skills
Customer Service, Compliance, Administration, Quality Assurance, Documentation, Outlook, Excel, Microsoft Office, Problem Solving, Word, Teamwork, Cross-functional Team..., Strategic Planning, Health, Internal Audit, 10 Key, Office Administration, Leadership, Community Outreach, Software Documentation, PowerPoint, Research, Nonprofits, Leadership Development, Microsoft Excel, Microsoft Word, Healthcare
Education
National University 2012 — 2014
Master’s Degree, Health/Health Care Administration/Management
San Diego State University-California State University 2007 — 2009
B.A., Psychology
Southwestern College 2000 — 2004
AA Architecture Technology, Architectural and Building Sciences/Technology
The Sutherland Group 2000 - 2003
Skills
Consumer Electronics, Product Marketing, E-commerce, SEO, Online Marketing, Digital Marketing, Online Advertising, Marketing Strategy, Management, Copywriting, Troubleshooting, Computer Hardware, Software, Networking, Customer Oriented, Technical Support, Mobile Devices, Hardware, Product Management, B2B, Operating Systems, Databases, Project Management, Keyword Research, Technical Documentation, Call Centers, Highly detail oriented, Organization
Education
Coleman College
Bachelor of Science (BS), Computer Information Science
Eastern Michigan University
Bachelor of Science (BS), Public Administration, Minor in Psychology
SEFCU October 2012 - Present
Citizens Bank April 2010 - February 2012
The Sutherland Group August 2003 - October 2004
Skills
Sales, Customer Service, Management, Communication Skills, Time Management, Organization, Writing, Proofreading, Editing
Education
Binghamton University 2007 — 2009
BA, English, Literature, Creative Writing
University of Rochester 1999 — 2002
Verizon Wireless (Worldwide Wireless) January 2014 - Present
Verizon Wireless March 2003 - Present
Paychex October 2000 - February 2003
The Sutherland Group April 1999 - October 2000
Skills
CompTIA A+ Certification, Troubleshooting, Technical Support, Computer Hardware, Training, Wireless, Customer Service, Team Building, A+ Certified, Windows XP Pro, Help Desk Support, Microsoft Certified..., Sales, Team Leadership, Leadership, Customer Retention, Customer Experience, Mobile Devices, Process Improvement, Blackberry, Networking, Customer Satisfaction, Telecommunications, Wireless Networking
Education
Pima Community College 2009 — 2010
Information Technology, Information Technology
Bellevue University 2008 — 2009
PRSM
Grotefeld, Hoffmann, Schleiter, Gordon, Ochoa & Evinger, LLP December 2009 - Present
Grotefeld & Hoffmann, LLP June 2007 - December 2009
Grotefeld & Denenberg, LLC February 2004 - June 2007
Grotefeld & Denenberg, LLC March 2002 - February 2004
The Sutherland Group July 1999 - June 2000
Skills
Product Liability, Commercial Litigation, Subrogation, Civil Litigation, Litigation, Legal Research, Legal Writing, Trial Practice, Courts, Depositions
Education
The John Marshall Law School 2000 — 2003
J.D., Law
Università degli Studi di Parma 2001 — 2001
Comparative Law
State University of New York College at Geneseo 1995 — 1999
B.A., Psychology w/ Biology Concentration
Fairport High School 1991 — 1995
Regents
Randstad Technologies June 2012 - Present
InfoPreserve January 2011 - June 2012
SEAP May 2009 - November 2009
CNC Microtech July 2008 - March 2009
The Sharrow Group July 2007 - July 2008
Ajettix 2002 - 2006
Ajilon 2000 - 2002
Mindex Technologies 1999 - 2000
The Sutherland Group 1995 - 1999
Cedar Creek Developers, Inc. 1989 - 1994
Education
Rochester Institute of Technology 1986 — 1989
Business/Marketing
Career Navigator
HFL
MCC
Geodetics, Inc. January 2014 - Present
PEAK Technical Staffing USA January 2013 - December 2013
Geodetics, Inc. February 2010 - July 2012
Verari Systems, Inc. April 2008 - December 2009
Hi-Tech Electronic Manufacturing Inc. (HiTEM) October 2004 - April 2008
The Sutherland Group July 2003 - September 2004
Southwestern Community College District August 2002 - May 2003
PLEXUS Corporation (formally Qtron) May 1996 - June 2002
STAEFA CONTROL SYSTEM, Inc. (now Siemens) 1985 - 1994
US Navy 1979 - 1985
Skills
Electronics, Design for Manufacturing, Engineering Management, Systems Engineering, Test Equipment, Wireless, Networking, Semiconductors, Materials Management, MS Project, Root Cause Analysis, Data Analysis, Soldering, Microsoft Office, Linux Desktop, IT Management, Storage, Software Development, Hardware, Management, Security, Active Directory, Linux, Program Management, Process Improvement, Testing, Troubleshooting
Education
National University 2010 — 2012
Bachelor of Science in Information Technology Management
Southwestern College 1986 — 2007
Associate in Arts, General Studies
Renaissance Catering July 2010 - Present
SellCellandMore October 2009 - Present
Time Warner Cable Media Sales April 2006 - September 2007
The Sutherland Group April 2004 - February 2006
Skills
Sales Management, Direct Sales, Inside Sales, Advertising, Accounting, Sales Support, Customer Relations, Advertising Sales, Radio Broadcasting, Radio Production, Radio Host, Sales, Sales Operations, Marketing, Customer Service, Account Management
Education
University of California, San Diego 2013 — 2015
Bachelor’s Degree, Communication and Media Studies, A
Penn State University 2002 — 2004
Financial Mathematics, C
universal wholesale inc. March 1999 - Present
VA Hospital May 2013 - August 2013
VA Hospital August 2009 - January 2010
VA Hospital August 2009 - January 2010
The Goodwill Industry April 2007 - September 2007
The Goodwill Industry April 2007 - September 2007
The Sutherland Group October 2003 - May 2005
The Sutherland Group October 2003 - May 2005
Universal Wholesale March 2002 - January 2005
Universal Wholesale March 2002 - January 2005
Skills
Apparel, Marketing, Retail, Customer Service, Sales
Education
Apple Seed Trust Small Business Center 2001 — 2002
small business adm.
State University of New York College of Environmental Sciences and Forestry 1999 — 2001
Landscape Architecture, 3.0
Onondaga Community College 1997 — 1999
aas, architecture
Velocitii October 2014 - Present
Brockport Central School District November 2012 - October 2014
Concentrix November 2006 - November 2012
Concentrix November 2006 - December 2010
Vertis March 2003 - November 2006
Dale Carnegie Training February 2002 - March 2003
The Sutherland Group 1998 - 2002
Skills
Sales Training, Professional Coaching, Leadership Development, Call Center, Account Management, BPO, Performance Management, Lead Generation, Team Building, Sales Management, Training, Customer Satisfaction, New Business Development, Sales, Customer Service, Outsourcing, Employee Engagement, Team Leadership, Coaching, Direct Sales, Leadership, Selling Skills, Recruiting, Salesforce.com, Call Centers, Business Development, Talent Acquisition, Customer Experience, Sales Operations, Management, Team Management, Vendor Management, Solution Selling, Customer Retention, Sales Process, CRM, Process Improvement, Workforce Management, Operations Management, Call Center Development, Employee Relations, Employee Training, Human Resources, Telemarketing, Training Delivery, Soft Skills, Contact Centers, Cold Calling, Inbound Marketing
Education
Castleton State College 1990 — 1994
Bachelors, Marketing and CIS
Dale Carnegie 1995 — 2003
Human Relations, leadership, sales, management
Pittsford Mendon High School 1986 — 1990
Volt Consulting Group February 2013 - Present
MSPCA August 2012 - April 2013
Kelly Services August 2012 - February 2013
Red Sox Foundation May 2008 - October 2012
John Leonard Employment Services August 2009 - May 2012
EF Education January 2007 - November 2008
Countrywide Full Spectrum Lending November 2005 - January 2007
Ameriquest Mortgage May 2005 - October 2005
JPMorgan Chase February 2003 - April 2005
The Sutherland Group October 2001 - February 2003
Skills
Recruiting, Temporary Staffing, Customer Satisfaction, Talent Acquisition, Human Resources, Technical Recruiting, Employee Relations, Account Management, Customer Service, Social Networking, Outlook, Employee Benefits, Sales, Sourcing, Team Building, New Business Development, Building Relationships, Negotiation, Contract Recruitment, Event Planning, Management, Resume Writing, Interviews, Training, Teamwork, Hiring, Access
Education
Nazareth College 2000 — 2001
Nazareth College of Rochester
HARBEC May 2012 - Present
Moulding and Millwork October 2002 - February 2012
Systems Management Planning July 2001 - October 2002
The Sutherland Group April 2000 - July 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Process Improvement, Continuous Improvement, Account Management, Inside Sales, Inventory Management, Team Building, Logistics, Warehousing, Shipping, Forklift Operation, Warehouse Management, Logistics Management, Distribution Center..., Lead Generation, Cold Calling, Sales Process, Supply Chain Management, Customer Satisfaction, Leadership, Customer Service, Social Media Marketing, Event Planning, Energetic Leader, Customer Acquisition, Customer Retention, Passionate about work, Forklift Training, Lean Warehousing, Facebook Marketing, Sales, At Multitasking, Tenacious Work Ethic
Education
Monroe Community College
Associate's degree, Business Administration and Management, General
Transcat May 2004 - September 2009
The Sutherland Group May 1995 - May 2004
Skills
Account Management, Customer Relations, New Business Development, Microsoft Office, Customer Service, Sales Process, Sales, Management, Sales Management, Salesforce.com, Customer Satisfaction, Business Development
Education
Bryant & Stratton College 1992 — 1993
B.A.
Paychex, Inc. February 2004 - April 2009
Paychex, Inc. April 2002 - February 2004
The Sutherland Group May 2000 - August 2002
The Sutherland Group 1997 - 2000
Rochester Riverside Convention Center May 1996 - September 1997
Sheraton Hotels June 1988 - April 1995
Skills
Account Management, Team Building, Customer Service, New Business Development, Process Improvement, Salesforce.com, Management, Negotiation, Business Development, Project Management, Team Leadership, Sales, Solution Selling, Training, Leadership, CRM, Customer Satisfaction, Call Centers, Business Analysis, SaaS, Vendor Management, Enterprise Software, Performance Management, Recruiting, Employee Benefits, Coaching, Strategy, Outsourcing, Sales Process, Cross-functional Team..., Customer Retention, Strategic Planning, Business Process..., Sales Operations, Forecasting, Start-ups, Change Management
Education
Rochester Institute of Technology 1997 — 1998
MS, Quality Management
Florida International University 1986 — 1988
B.S., Hospitality Management
Paul Smith's College 1984 — 1986
A.A.S., Hotel Management
Panasonic USA January 2015 - Present
Polycom 2006 - October 2014
Extreme Networks 2004 - 2006
Expedite Video Conferencing Services, Inc. 2001 - 2004
Frontrunner Network Systems 1996 - 2001
The Sutherland Group 1993 - 1996
Skills
Telepresence, Solution Selling, Unified Communications, Video Conferencing, SaaS, VoIP, Product Management, Polycom, Telecommunications, Channel, Sales Operations, SIP, Salesforce.com, Direct Sales, Telephony, New Business Development, Professional Services, Go-to-market Strategy, Selling, Sales Process, Strategic Partnerships, MPLS, Wireless, Enterprise Software, Sales
Education
State University of New York Institute of Technology at Utica/Rome 1991 — 1993
Bachelor of Science (BS), Computer Engineering
Genesee Community College 1989 — 1991
Associate of Applied Science, Computer Technology
AccuStaff January 2011 - Present
Adecco Employment Services May 2009 - October 2010
Sears, Roebuck and Co. July 2008 - February 2009
Snelling Staffing Services January 2008 - April 2008
Advanced Employment Services October 2007 - November 2007
Chase Home Finance January 2004 - March 2007
Manpower August 2003 - December 2003
The Sutherland Group November 2002 - July 2003
LEGOLAND November 2001 - November 2002
Skills
Sales, Customer Service, Retail, Shipping, Tax, Access, Training, Microsoft Office, Warehousing, Data Entry, Payroll, Time Management, Management
Education
ITT Technical Institute 2010 — 2012
AA, Information Systems Administration
Coleman College 2003 — 2004
Ceritificate, Computer Applications and Networking
IBM February 2012 - Present
IBM Software Group June 2006 - February 2012
IBM March 2004 - June 2006
IBM April 2002 - March 2004
IBM September 2001 - April 2002
IBM May 1996 - September 2001
The Sutherland Group May 1993 - May 1996
Skills
Business Development, Management, Project Management, Leadership, Marketing Communications, Lead Generation, Marketing, Sales Enablement, Integrated Marketing, Marketing Strategy, Program Management, Sales, Solution Selling, Spanish, Process Management, Team Leadership, SaaS, Enterprise Software, Process Simulation, CRM, Inside Sales, Process Development, Mobile Marketing, Web Marketing, Demand Response, Cloud Computing, Software as a Service..., Mobile Computing, IBM BPM
Education
Le Moyne College 2002 — 2003
Masters, Business Administration
State University of New York College at Cortland 1988 — 1992
BA, Economics, Spanish
Cazenovia High School 1984 — 1988
Regents
Austin Community College (Student) August 2012 - December 2013
Citizens Communications (Frontier) March 2000 - September 2001
Global Crossing (Frontier) March 2000 - September 2001
The Sutherland Group April 1997 - March 2000
Skills
Echocardiography, Echo, Diagnostic Ultrasound, Sonography, Medical Imaging, Cardiology, Recruiting, Staffing Services, College Recruiting, Sourcing, Interviews, Human Resources
Education
Austin Community College 2010 — 2013
Associates of Applied Science, Echocardiography
State University of New York College at Geneseo 1989 — 1993
BA, Communications
Buffalo Bills April 2014 - Present
Buffalo Bills April 2009 - March 2014
Buffalo Bills April 2006 - April 2009
Buffalo Bills May 2001 - March 2006
Buffalo Sabres September 1998 - April 2004
Rochester Rhinos January 2000 - October 2000
The Sutherland Group September 1997 - June 1998
Skills
Ticket Sales, Archtics, Sports Management, Sales, Leadership, Time Management, Sports Marketing, Archtics Ticketing..., Sports, Professional Sports, Event Management, Sports Industry, Ticketing, Event Planning, Sponsorship, Advertising, Sponsorship Sales, Marketing, Social Media Marketing
Education
Canisius College 1998 — 2000
Master's, Sports Administration
Niagara University 1993 — 1997
Bachelor, Commerce - Marketing
Greece Athena 1989 — 1993
Pacific Dental Services November 2011 - Present
Bloomingdales August 2011 - November 2011
Skova Soul Jewelry September 2010 - February 2011
Contract January 2010 - August 2010
Contract March 2009 - December 2009
Jitterbug by Great Call May 2008 - January 2009
T-Mobile USA Corporate March 2002 - September 2007
The Sutherland Group August 2001 - February 2002
SKF January 1992 - December 2000
Skills
P&L, Sales Operations, Sales Support, Cross-functional Team..., Merchandising, Inventory Management, Customer Relations, Customer Service, Retail Site Selection, Sales Management, Talent Acquisition, Team Building
Education
San Diego Mesa College 2000 — 2003
Business Administration
Current Group, LLC April 2007 - February 2011
IBM September 2001 - March 2007
The Sutherland Group January 2001 - September 2001
Skills
VoIP, Cisco Technologies, TCP/IP, IP, Switches, WAN, Troubleshooting, Data Center
Education
State University of New York College at Brockport
Sutherland Global Services January 2001 - Present
Sutherland Global Services December 2007 - May 2009
The Sutherland Group October 1996 - January 2001
Sutherland Global Services September 1994 - October 1996
Skills
Data Analysis, Program Management, Forecasting, Management, CRM, SQL, Training, Leadership, Project Planning, BPO, Access, Workforce Management
Education
Nazareth College of Rochester 1989 — 1993
Bachelor of Science, Business Administration
CNS Y12 July 2014 - Present
B&W Y-12 LLC August 2013 - July 2014
Spectra Tech, Inc. February 2013 - August 2013
Spectra Tech, Inc. October 2012 - November 2012
Spectra Tech, Inc. April 2011 - August 2012
Personal Consulting Gerula April 2009 - April 2011
Bowe Bell and Howell April 2007 - April 2009
Xerox Corporation May 2005 - April 2007
TRS Staffing Solutions February 2005 - April 2005
The Sutherland Group November 2004 - January 2005
Skills
Six Sigma, Lean Manufacturing, Root Cause Analysis, 5S, SPC, Kaizen, Continuous Improvement, Reliability Centered..., Predictive Maintenance, Preventive Maintenance, Risk Based Inspection, Mechanical Inspection, Kanban, 5 Why, JIT, Manufacturing..., Manufacturing, Maintenance Engineering, Chemical Plants, Nuclear, Design of Experiments, FMEA, Engineering, Process Improvement, Reliability Engineering, Reliability, RCM, Electronics, Testing, Electricians, Process Engineering, FMECA, Green Belt, Factory, Value Stream Mapping, Maintenance Management, Black Belt, DMAIC, Failure Analysis, TPM, ISO, PLC, Machining, Engineering Management, Minitab, Process Control, Design for Manufacturing, Plant Maintenance, Maintenance & Repair, Instrumentation
Education
Rochester Institute of Technology 1999 — 2003
BS, ReliabilityMaintenance
Rochester Institute of Technology 1999 — 2001
AAS, Reliability/Quality Management
Monroe Community College 1983 — 1988
none, Engineering
St. John Fisher College 1977 — 1979
none, pre-med
GREECE OLYMPIA
Bankers Advisory April 2010 - April 2011
Contract at April 2009 - December 2009
Fidelity National Title September 2007 - June 2008
Primo, Primo & Kirwan LLP June 2005 - December 2006
Syracuse University College of Law 2005 - 2005
The Sutherland Group 1999 - 2000
Skills
Commercial Real Estate, Legal Writing, Corporate Law, Mortgage Lending, Litigation, Civil Litigation, Legal Research, Negotiation, Management, Property Law, Westlaw, Insurance, Finance, Bankruptcy, Commercial Litigation
Education
California Western School of Law 2000 — 2002
Saint Bonaventure University 1995 — 1999
BA, Philosophy
Sutherland Global Services November 2008 - Present
The Sutherland Group November 2008 - January 2010
Stone Construction Equipment 2002 - 2008
Frontier Cellular 1995 - 2001
Global Crossing/Frontier Cellular 1989 - 2000
RCI LONG DISTANCE 1989 - 1995
Skills
Team Building, Microsoft Office
Education
Bryant and Stratton 1986 — 1987
Associates Degree
Paychex February 2014 - Present
Egypt Fire Department December 1987 - Present
Frontier Communications June 2013 - February 2014
Frontier Communications July 2012 - June 2013
SkillSoft August 2008 - July 2012
Concentrix November 2007 - August 2008
Energy East/USS-IT 2005 - 2007
Heidelberg Digital 2002 - 2005
The Sutherland Group June 1993 - October 2002
Skills
Call Center, Process Improvement, Disaster Recovery, Vendor Management, Troubleshooting, Call Centers, Software Documentation, Visio, Security, Team Leadership, Servers, CRM, Data Center, System Administration, Active Directory, Team Management, Integration, Training, Management, Outsourcing, Cloud Computing, ITIL, Program Management, Service Delivery, Technical Support, Telecommunications, Networking, IT Service Management, IT Management, VPN, VMware, Virtualization, Cisco Technologies, Network Security, Windows Server, Firewalls, VoIP, DNS, Microsoft Exchange, IT Operations, Windows XP, Switches, Help Desk Support
Education
Rochester Institute of Technology 1994 — 1996
Websense November 2005 - Present
EDS (NMCI) November 2002 - November 2005
The Sutherland Group June 2000 - November 2002
Skills
Windows Server, Network Security, TCP/IP, Active Directory, VMware, VPN, Cisco Technologies, DNS, Troubleshooting, Virtualization, Servers, XP, Technical Support, Cloud Computing, DHCP, Firewalls, Disaster Recovery, Microsoft Exchange, Security, Mentoring, Windows XP, Team Leadership, Account Management
Education
Coleman College
Qualcomm April 2013 - Present
Qualcomm June 2009 - April 2013
Unemployed October 2008 - June 2009
EDS September 2003 - October 2008
The Sutherland Group February 2003 - September 2003
US Army December 1999 - February 2003
US Army June 1995 - December 1999
Skills
Troubleshooting, Computer Hardware, Windows 7, XP, VMware, Active Directory, Operating Systems, System Administration, ITIL, Windows Server, TCP/IP, Servers, Windows, Routers, Switches, IT Operations, Software Installation, Security, BMC Remedy, Linux, Hardware, Storage, Help Desk Support, Networking, Windows XP, Unix, Information Technology, System Deployment, IT Service Management, Information Security, Software Documentation, Microsoft Exchange, Visio, Network Security, VPN, Virtualization, IT Management, VMware ESX, Citrix, Incident Management, Technical Support
Education
Coleman College 2009 — 2012
Dual Bachelors in Computer Networks and Network Security, Network Security
Remington College 2003 — 2005
A.S., Computer Networks
Morse High School 1991 — 1995
General Education
UST Global August 2015 - Present
Swipe Solutions June 2010 - Present
First Capital Payments February 2008 - June 2010
The Sutherland Group September 2008 - January 2009
Skills
B2B Marketing, Social Media Marketing, Direct Marketing, Marketing, Email Marketing, Salesforce.com, Website Development, Website Promotion, Sales, Public Speaking, Entrepreneurship, Management, Sales Operations, Strategic Planning
Education
Rochester Institute of Technology 2002 — 2007
MBA, Marketing, Finance
Mahadevi Birla Girls (high) School 1973 — 1986
HS Diploma, Political Science and Government
EMA Design Automation September 2013 - Present
Vermont Information Processing July 1999 - June 2013
The Sutherland Group 1995 - 1999
Skills
Business Analysis, Software Documentation, Customer Service, SQL, Data Analysis, Microsoft Office, Process Improvement, Project Management, Microsoft Excel, Sales Management
Education
State University of New York College at Brockport 1990 — 1994
BS, Business Administration
Hewlett-Packard January 2008 - Present
Electronic Data Systems 2003 - 2008
Electronic Data Systems 2003 - 2008
Electronic Data Systems 2003 - 2006
The Sutherland Group 2001 - 2003
Skills
SCOM, Active Directory, DNS, VMware, Servers, System Administration, Windows Server, HP, DHCP, TCP/IP, Storage Area Networks, Microsoft Exchange, Virtualization, IT Operations, Routers, Troubleshooting, Software Documentation, NetApp, VPN, XP, Citrix, Hardware, System Deployment, Help Desk Support, Switches, Technical Support, Firewalls, Windows XP, Sidewinder
Education
SouthWestern College 2001 — 2003
AA, Computer Networking
United Education College 2001 — 2002
Vocational Degree, System, Networking, and LAN/WAN Management/Manager
Oswego City School District January 2002 - Present
SUNY Oswego September 2003 - May 2006
The Sutherland Group March 2002 - October 2002
AT&T 1998 - 2001
Skills
Editing, Curriculum Design, Creative Writing, Tutoring, Curriculum Development, Teaching, Instructional Design, Higher Education, E-Learning, Public Speaking, Classroom, ESL, Proofreading, Staff Development, Educational Technology, Blogging, Teaching English as a..., Poetry, Copy Editing, Teacher Training, Educational Leadership
Education
Syracuse University 2006 — 2006
Writing
University of Denver 1995 — 1997
Master of Arts, Mass Communication and Journalism Studies
State University of New York College at Geneseo 1991 — 1995
MA, English Literature, Secondary Education
TSL Marketing 2014 - Present
One Research, LLC 2013 - 2014
Harris Interactive Inc. 2012 - 2013
Valient Solutions 2007 - 2011
Century 21 Premier Properties 1999 - 2010
AT&T 2004 - 2006
The Sutherland Group 2001 - 2002
Veramark Technologies 1999 - 2001
Unisys Corporation 1997 - 1998
A.B. Dick Company 1992 - 1997
Skills
Market Research, Marketing Strategy, Marketing Research, Account Management, Quantitative Research, Customer Satisfaction, Product Development, Data Analysis, Customer Insight, Strategic Planning, B2B, Segmentation, Business Development, Sales, Marketing Communications, Salesforce.com, Strategy, Competitive Intelligence, Focus Groups, Marketing, Cross-functional Team..., Competitive Analysis, Analytics, Advertising Research, Online Research, Market Analysis
Education
Saint Bonaventure University
BBA, Management Science & Marketing
Cardinal Mooney HS
Pearson plc December 2014 - Present
Microsoft March 2012 - November 2014
Microsoft November 2010 - March 2012
Yahoo! November 2008 - October 2010
Yahoo! Search Marketing April 2006 - October 2008
The Sutherland Group 2002 - 2005
The Sutherland Group 1998 - 2002
Skills
Forecasting, Process Improvement, Cross-functional Team..., Management, Analysis, Outsourcing, Business Process..., Call Centers, Strategic Planning, Sales, Accounting, Marketing, PPC, Finance, Analytics, Product Management, Business Analysis, Strategy, Strategic Partnerships
Education
Syracuse University 1999 — 2001
MS, InformationManagement
State University of New York at Binghamton 1995 — 1997
MBA, Business Administration
Leidos September 2013 - Present
SAIC November 2009 - September 2013
SAIC January 2009 - November 2009
SAIC January 2006 - January 2009
Skytech Consulting Inc. September 2003 - December 2005
Skytech Consulting Inc. January 2003 - December 2005
Skytech Consulting Inc. September 2001 - December 2002
Brio Technology April 2001 - June 2001
StoreRunner.com November 1999 - February 2001
The Sutherland Group April 1998 - November 1999
Skills
Requirements Analysis, Hyperion Enterprise, Data Warehousing, Business Intelligence, Oracle, SQL, Microsoft SQL Server
Education
Coleman College 1996 — 2005
Bachelor of Science in Computer Information Science
San Diego Mesa College 1992 — 1994
Simon Property Group August 2012 - Present
Macerich April 2005 - October 2012
Wilmorite 2004 - 2005
ADP November 2001 - August 2003
Paychex February 1999 - November 2001
The Sutherland Group 1997 - 1999
Skills
Merchandising, Selling, Lease Negotiations, Negotiation, Property Management, Budgets, New Business Development, Leases, Business Development, Leadership, Real Estate Development, Social Networking, Real Estate, Real Estate Transactions, Commercial Real Estate, Shopping Centers, Sales, Management, Contract Negotiation
Education
Saint Bonaventure University 1991 — 1996
BS, Social Sciences
Brighton High School 1987 — 1991
Bachelor of Arts (B.A.)
Annese and Associates July 2006 - Present
Standard Register March 2003 - July 2006
The Sutherland Group June 2000 - March 2003
Skills
Networking, Network Security, Switches, New Business Development, Unified Communications, Load Balancing, Routing, Managed Services, Sales, Salesforce.com, Security, Strategic Planning, Disaster Recovery, Cisco Technologies, Cloud Computing, Solution Selling, VoIP, SaaS, Network Design, NetApp, Direct Sales, Citrix, Selling, Data Center, Account Management, VMware, Integration, Troubleshooting, Telecommunications, Storage
Education
State University of New York College at Geneseo 1996 — 2000
BA, Economics
Maines Paper & Food Service, Inc. November 2014 - Present
Maines Paper and Food Service June 2003 - Present
Eskow Trucking June 2002 - June 2003
The Sutherland Group April 2000 - May 2002
Skills
Human Resources, Customer Service, Employee Relations, Outlook, Logistics, Microsoft Office, Microsoft Word, Microsoft Excel, Inventory Control, Purchasing, Budgets, Recruiting, Operations Management, SAP, Supply Chain Management, Inventory Management, Management, Team Building
Education
State University of New York College at Brockport 1999 — 2002
Bachelor's, Business
State University of New York College at Brockport 1999 — 2002
Business, Management, Marketing, and Related Support Services
Indiana University February 2002 - Present
Barnes & Noble August 2001 - February 2002
The Sutherland Group May 2000 - August 2001
Finish Line January 1997 - May 2000
Skills
SharePoint, InfoPath, Project Management, Higher Education, Data Analysis, Customer Service, Training, Public Speaking, Social Media, Business Analysis, Event Planning, Microsoft Excel, Research, HTML, Program Management, Leadership, Management, Operations Management, Microsoft Office, Web Development, Web Content Management, Web Maintenance, Web Services, Web Analytics, Supervising, CSS
Education
Indiana University Bloomington 1997 — 2014
Economics
Central Michigan University 1996 — 1998
Austin Energy September 2014 - Present
COA September 2007 - September 2014
Interline Vacations 2007 - 2007
AMAT 2003 - 2007
Temple-Inland October 2002 - October 2002
Riata Technologies August 2002 - October 2002
Driscoll Children's Hospital June 2002 - August 2002
CSC July 2001 - February 2002
The Sutherland Group June 2001 - July 2001
Salerno Livingston Architects November 2000 - May 2001
Skills
Windows, Microsoft Exchange, Help Desk Support, Windows Server, Troubleshooting, Business Analysis, Microsoft Excel, Business Process, Business Process...
Education
St. Edward's University 2008 — 2010
Bachelor of Arts, Computer Systems Management
Maric College 2000 — 2001
Associate Degree, Microsoft Network and Database Administration
Ivy Tech Community College 1997 — 2000
AAS, Architectural Design
Madison Grant
Canon Solutions America April 2012 - Present
Catalyst August 2006 - March 2012
Catalyst January 1999 - August 2006
IMPCO Webcraft March 1998 - January 1999
The Sutherland Group April 1991 - October 1997
Tele-Mark January 1987 - May 1989
Skills
CRM, Customer Retention, Marketing Communications, Marketing Strategy, Strategic Planning, Marketing, Customer Service, Vendor Management, Online Advertising, Team Management, Process Improvement, Sales Management, Sales, Project Management, Sales Operations, Market Research, Salesforce.com, Business Development, Leadership, Management, Customer Satisfaction, Program Management
Education
St. John Fisher College 1984 — 1986
BA, Political Science
Finger Lakes Community College 1982 — 1984
Associates, Liberal Arts
Future Home Realty August 2014 - Present
Verizon Wireless June 2008 - August 2013
Verizon Wireless June 2008 - June 2011
JPMorgan Chase February 2006 - June 2008
JPMorgan Chase March 2004 - February 2006
JPMorgan Chase March 2003 - March 2004
The Sutherland Group June 2002 - March 2003
Cable Express / Time Warner Subcontractor September 2001 - June 2002
EarthLink March 2000 - August 2001
Skills
A+ Certified, Notary Public, Sales, Management, Customer Service, Customer Satisfaction, Loans, Credit, Call Centers, Team Building, Troubleshooting, Coaching, Training, Leadership, Analysis
Education
Monroe Community College 2005 — 2005
El Camino College 1996 — 1997
Office of the New York State Attorney General June 2015 - Present
Morgan Management LLC November 2013 - December 2014
Girl Scouts of Western New York November 2007 - October 2013
Veterinarian 2002 - 2007
The Sutherland Group 1999 - 2001
Skills
NYS Notary Public, Account Reconciliation, Cash Management, Spreadsheets, Project Bidding, Vendor Contracts, Sage Timberline Office, Construction Accounting, Project Planning, Budgets, Customer Service, Volunteer Management, Event Planning, Leadership, Nonprofits, Fundraising, Training, Public Relations, Community Outreach, Public Speaking, Social Media, Team Building, Microsoft Office, Strategic Planning, Social Media Marketing, Management, Program Development, PowerPoint
Education
Finger Lakes Community College 1996 — 1998
A.S., Business Administration
Transcat 2005 - Present
Element K 2003 - 2004
The Sutherland Group 2001 - 2003
U.S. Coast Guard 1997 - 2001
Skills
Account Management, New Business Development, Sales, Customer Service
Education
U.S. Coast Guard 1997 — 2001
Machinery Technician School, Law Enforcement Academy
Monroe Community College 1994 — 1996
Marketing, Visual Communication
Greece Arcadia 1990 — 1994
HCR Home Care November 2013 - Present
Time Warner Cable 2008 - November 2013
Time Warner Cable 2001 - 2008
The Sutherland Group 2001 - 2001
Mpower Communications 2000 - 2001
ACC Long Distance / ACC National Telecom 1997 - 2000
Frontier Communications/Rochester Tel 1989 - 1997
Frontier Communications 1989 - 1997
Frontier 1989 - 1994
Skills
Accounting, Budgeting, Financial Reporting, Process Improvement, SOX, Forecasting, Strategic Planning, Financial Analysis, Cash Flow, Excel, Compliance, Cross-functional Team..., Telecommunications, Word, Auditing, PowerPoint, Microsoft Office, PeopleSoft, P&L, P&L Management, Outlook, Income Statement, Budgets, Internal Controls, Vendor Management, Change Management, General Ledger, Variance Analysis, Sarbanes-Oxley Act, Microsoft Excel, Management, Leadership, Finance, Strategy, Team Leadership, Analysis, Customer Service
Education
University of Rochester - Simon Business School 1990 — 1994
MBA, Finance & Marketing
State University of New York at Buffalo - School of Management 1980 — 1984
BS, Accounting
University at Buffalo 1980 — 1984
BS, Accounting
McKernan & Affiliates 1998 - Present
Regional Computer Recycling & Recovery January 1999 - May 2014
CompuCom Systems January 1997 - January 1999
RGdata, Inc January 1996 - January 1997
The Sutherland Group January 1992 - January 1996
Leon's Computer Super Stores January 1979 - January 1991
Skills
Management, Leadership, Sales, Business Development, Strategic Planning, Program Management, Contact Relationship..., Process Improvement, Business Intelligence, Business Strategy, Business Analysis, Vendor Management, IT Strategy, Product Management, Change Management, New Business Development, Start-ups, Outsourcing, Training, Market Research, Contract Negotiation, Customer Service, Business Process..., Strategy, Telecommunications, Cross Functional Team..., Event Planning, Purchasing, Negotiation, Operations Management, Recruiting, Consulting, Advertising, Team Leadership, Team Building, Project Management, Sales Management, Marketing, Account Management, Social Media Marketing, Marketing Strategy, Marketing Communications, CRM Integration, CRM Databases, Product Marketing, Digital Marketing, CRM, Customer Satisfaction, Strategic Partnerships, Cross-functional Team...
Education
Le Moyne College
Bachelor of Arts (BA), Political Science & Business Administration
William E. Simon School of Business University of Rochester
MBA Program
Jack Henry & Associates October 2014 - Present
Jack Henry & Associates August 2014 - October 2014
Jack Henry & Associates March 2010 - August 2014
Jack Henry & Associates September 2004 - March 2010
Jack Henry & Associates December 2003 - September 2004
Jack Henry & Associates February 2002 - December 2003
The Sutherland Group August 2001 - December 2001
Memec June 2000 - May 2001
Insight Electronics October 1999 - June 2000
Skills
SharePoint, Software Project..., Agile Project Management, Process Improvement, Software Implementation, Program Management, Technical Documentation, Visio, Software Documentation, Project Management, SnagIt, MS Project, SDLC, Integration, Databases, Software Quality..., Requirements Analysis, Business Process..., Microsoft Project, Business Analysis
Education
University of Minnesota-Twin Cities 1994 — 1997
Sociology
Normandale Community College 1992 — 1994
Associate of Arts (A.A.), Sociology
Websense September 2007 - October 2014
St. Bernard Software December 2003 - September 2007
Ecast February 2001 - June 2003
The Sutherland Group May 1999 - January 2001
Education
Coleman College
Networking and Computer Applications
Hexaware Technologies November 2012 - Present
Hexaware Technologies August 2010 - November 2012
QAD May 2007 - July 2010
The Sutherland Group August 2006 - April 2007
Education
Genba Sopanrao Moze College Of Engineering 2003 — 2006
Bachelor's degree, Computer Engineering
CalAmp Corp. March 2014 - April 2015
TriStar Security April 2011 - March 2013
LandAirSea Systems January 2003 - April 2011
The Sutherland Group 1997 - 2002
Skills
Sales Management, CCTV, Access Control, Aviation, Airports, Airlines, International Sales, Direct Sales, Commercial Aviation, Operations Management, Sales Process, Sales Operations, P&L Management, New Business Development, Surveillance
Education
Southern Illinois University, Carbondale 1984 — 1987
B.S., Aviation Management
Intel March 1999 - Present
Cylink February 1994 - February 1999
The Sutherland Group February 1989 - September 1993
Skills
Solution Selling, Enterprise Software, Cloud Computing, Intel, Business Alliances, Channel Partners, Go-to-market Strategy, SaaS, Data Center, Management, Direct Sales, Cross-functional Team..., Strategic Partnerships
Education
Cornell University 1987 — 1989
B.S., Appled Economics
Frontier Communications May 2013 - Present
EarthLink Business April 2011 - May 2013
One Communications January 2008 - April 2011
One Communications February 2006 - January 2008
One Communications September 2004 - February 2006
Rochester Gas & Electric January 2004 - August 2004
The Sutherland Group November 2000 - March 2002
Strong Memorial Hospital December 1999 - August 2000
IBM Global Process Services June 1997 - October 1999
Skills
BMC Remedy, Cisco IOS, Cisco Routers, Nortel, NEC, DMX, Linux, Citrix, Microsoft Office, Mac OS, Cisco Technologies, Redback, Adtran, Zhone Paradyne, Nokia DSLAM, Stinger DSLAM, Lucent CBX, 5ESS, Networking, Telecommunications, Troubleshooting, Switches, MPLS, T1, DNS, Optical Fiber, VoIP, WAN, DSL, Ethernet, Telephony, Frame Relay, ATM networks, LAN-WAN, Metro Ethernet, SIP Trunking, MPLS VPN, Computer Network..., Routing, Active Directory, Routers, Technical Support, BGP, SIP, DWDM
Education
Nazareth College of Rochester 1998 — 2002
Bachelor's degree, Business, Management, Marketing, and Related Support Services
SUNY Potsdam 1995 — 1998
Associate's degree, Economics
Telecomp Training ConsultantSunGard Higher Education2004 - 2007
The Sutherland Group 2004 - 2007
Education
Fashion Institute of Technology 1961 — 1962
BS, Merchandising/Marketing
Complemar December 2014 - Present
Collabera May 2014 - October 2014
The Sutherland Group February 2014 - May 2014
Level 3 Communications December 2011 - March 2013
Global Crossing July 1997 - December 2011
Unistel a Division of CDS 1993 - July 1997
Skills
Contract Negotiations, Management, Telecommunications, Vendor Management, Process Improvement, Cross-functional Team..., Team Leadership, Account Management, Negotiation, Forecasting, Project Management, Procurement, VoIP, Contract Negotiation, Real Estate, SAP, Call Centers, Analysis, Business Process..., Program Management, Outsourcing, Networking, Managed Services
Education
Keuka College 1978 — 1982
Bachelor of Science (B.S.), Business Administration and Management, General
Rexam PLC January 2015 - Present
Rexam Beverage Can March 2010 - Present
Rexam Beverage Can October 2009 - May 2011
Rexam Beverage Can August 2008 - September 2009
Rexam Beverage Can July 2003 - July 2008
The Sutherland Group 2001 - 2003
Tamilnadu Petroproducts Limited 1996 - 1998
Skills
ITIL, IT Strategy, Business Intelligence, Integration, Project Management, SAP R/3, Business Analysis, ERP, SAP, Program Management, IT Operations, Microsoft SQL Server, Process Improvement, Oracle, Infrastructure, Vendor Management, Manufacturing
Education
National Institute of Technology Tiruchirappalli 1994 — 1996
MBA
Acharya Nagarjuna University 1989 — 1993
Atomic Energy Central School 1980 — 1989
Qualcomm April 2014 - Present
Qualcomm May 2012 - April 2014
Qualcomm April 2008 - May 2012
TDV Services (sdmods) July 2003 - April 2012
Qualcomm December 2001 - April 2008
The Sutherland Group October 1999 - September 2001
The Sutherland Group March 1998 - October 1999
Skills
Technical Leadership, Operating Systems, VMware, Malware Analysis, Information Technology, Hardware, Troubleshooting, Mobile Applications, Technical Support, IT Management, Computer Hardware, Microsoft Exchange, Software Installation, TCP/IP, Messaging, Testing, Security, Active Directory, Windows 7, Unix, Help Desk Support, IT Service Management, XP, Wireless Networking
Education
Coleman College
Computer Engineering Technology
Valhalla High School
Wynit, Inc. March 2005 - May 2012
The Sutherland Group May 2004 - February 2005
Invisible Fence January 1995 - May 2002
Skills
Consumer Electronics, Account Management, Key Account Management, Sales Management, Channel, B2B, Product Marketing, New Business Development, Forecasting, Trade Shows, Marketing Strategy, Market Planning, Sales Presentations, Cross-functional Team..., Marketing, International Sales, Pricing Strategy, Competitive Analysis, E-commerce, Sales Process, Cold Calling, Lead Generation, Business Strategy, Marketing Communications, Resellers
Education
Columbia College (NY) 2002 — 2007
BS, Business Management and MIS
Meggitt Control Systems January 2015 - Present
United Technologies Aerospace Systems December 2010 - December 2014
Precision Engine Controls September 2009 - February 2011
Fluidmaster October 2005 - January 2009
Appliances Direct, America Corp. January 2005 - June 2005
Cassidy West, Inc. April 2002 - August 2004
The Sutherland Group January 1999 - November 2001
Newgen Results Corp. April 1997 - December 1998
Newgen Results, Corp. April 1996 - April 1997
Storage Technology Corporation January 1994 - February 1996
Skills
Supply Chain Management, Production Planning, Visio, Microsoft Excel, JD Edwards, PowerPoint, Access, Microsoft Word, Outlook, MS Project, Manufacturing, Process Improvement, Demand Planning, Inventory Management, MRP, Lean Manufacturing, Quality Assurance, Software Documentation, Program Management, Project Planning, Continuous Improvement, Supply Chain, Six Sigma, Cross-functional Team...
Education
BSI Management Systems 2007 — 2007
Certificate, ISO 9001:2000 Internal Auditor
Kepner-Tregoe 2006 — 2006
Certificate, Project Management Workshop
The Sutherland Group 1999 — 1999
Certificate, ISO 9000 Series Internal Auditing
San Diego State University-California State University 1997 — 1998
Certificate, Total Quality Management
University of Maryland College Park 1977 — 1979
Business Administration
Prince George's Community College 1975 — 1977
Associates, Electronic Engineering
Fidelity Home Buyers, USA 1995 - Present
The Sutherland Group 2001 - 2004
Education
Finger Lakes Community College 1997 — 1999
A.A.S., Computer Information Systems
Viejas Enterprises January 2015 - Present
Viejas Enterprises March 2013 - December 2014
HSBC July 2011 - November 2012
HSBC January 2006 - July 2012
Client Logic September 2003 - March 2005
Adelphia Cable November 2002 - July 2003
The Sutherland Group April 2002 - May 2002
SAIC October 1996 - May 2001
SAIC May 1994 - October 1996
SAIC September 1992 - May 1994
Skills
Incident Management, ITIL, Help Desk Support, IT Service Management, IT Operations, Disaster Recovery, Active Directory, Troubleshooting, Business Continuity, Software Documentation, Information Security..., Lotus Notes, Service Desk, Call Center, Citrix, Information Technology, Computer Hardware, System Administration, Call Centers, Business Analysis, Servers, Technical Support, Hardware, Laptops, Service Delivery, XP, Windows, VPN, Windows XP, Microsoft Exchange, BMC Remedy, Windows 7
Education
San Diego State University-California State University 1983 — 1984
St Augustine High School 1979 — 1984
The Salvation Army November 2007 - Present
The Sutherland Group March 1998 - November 2002
Education
Syracuse University 2009 — 2012
MSW, Social Work
Le Moyne College 2005 — 2007
BA, Psychology
The Sutherland Group technical directorwroc tvAugust 2001 - August 2009
Education
Finger Lakes Community College 1997 — 1999
aas, theater
The Sutherland Group December 2009 - Present
ADT Security Services May 2005 - October 2009
XEROX CORP April 2004 - April 2005
PAYCHEX, INC January 1999 - January 2003
Standard Register January 1998 - January 1999
Education
Rochester Institute of Technology 2006 — 2011
Information Technology
Realty USA May 2005 - Present
The Sutherland Group 1999 - 2005
Education
Onondaga Community College 1994 — 1997
AAS, Business Administration, Science
Broome Community College 1988 — 1991
Hotel / Restaurant Management
ICON Design & Display May 2006 - Present
Instrument Technology Corp December 2003 - May 2006
AT&T August 2000 - December 2003
The Sutherland Group January 1996 - August 2000
Skills
Microsoft Excel, Logistics, Import Logistics, Logistic Support, International Logistics, Transportation, Customs Regulations, Freight, Customer Service, LTL, Air Freight, Transportation..., Freight Forwarding, Freight Analysis, FTL, Strategic Planning, Account Management, Management, Salesforce.com, Shipping, International Shipping, Data Import/export, Import/Export Operations, Customer Retention, Customer Insight, Logistics Management, Distribution, Managing Workflow, FedEx, Freight Transportation, Job Costing
Education
Santa Rosa Junior College 2006 — 2009
Psychology
Monroe Community College 1994 — 1996
ePlus inc. November 2013 - Present
AdviStor, Inc May 2003 - November 2013
The Sutherland Group May 2000 - April 2003
Skills
VMware VSP5, VMware Academic..., VMware Business..., Desktop Virtualization..., NetApp NASP, iSCSI, SAN, Backup Solutions, Disaster Recovery, Storage Area Networks, Storage Solutions, Storage Virtualization, Storage Architecture, Storage Consolidation, Tape Libraries, Tape, VMware, Dell PowerEdge Servers, NetApp, Symantec Endpoint..., Symantec, Enterprise Vault, Disk Arrays, QuickBooks, Salesforce.com, Dell KACE, Enterprise Storage, Lead Generation, Storage, Cloud Computing, Virtualization, Data Center, Solution Selling, Channel Partners, SaaS, Networking, NAS, Storage Management, VDI, Enterprise Software, Selling, High Availability, Business Continuity, Server Architecture, VMware Infrastructure, vSphere, SMB, Sales Enablement, Servers, VMware ESX
Education
State University of New York College at Fredonia 1996 — 2000
Bachelors, Business Administration, Economics
GEICO June 2012 - Present
Henry Schein, Inc January 2007 - May 2012
Verizon Wireless January 2001 - January 2006
Zoetek Medical January 2001 - January 2001
The Sutherland Group January 1999 - January 1999
Education
Nassau Community College
Associate's degree, Business Administration and Management, General
Rochester Business InstituteMonroe Community CollegeWilson Magnet High School
Chase September 2005 - July 2011
concentrix 1999 - 2002
the sutherland group 1998 - 1999
Education
State University of New York College at Buffalo 1991 — 1995
BS, Economics
The Home Depot May 2014 - Present
Staples April 2012 - May 2014
ITT Space Systems Division October 2008 - March 2010
Ultralife Batteries Inc September 2007 - October 2008
ITT Space Systems Division February 2005 - September 2007
ALSTOM Transportation Inc June 2004 - February 2005
The Sutherland Group March 2004 - June 2004
Gorbel, Inc June 2002 - May 2003
Rotork Gears, Inc August 1999 - June 2002
Xerox July 1996 - July 1999
Skills
Supply Chain Management, Purchasing, Supply Chain, Manufacturing, Procurement, Management, Materials Management, Strategic Sourcing, Process Improvement, Sourcing, Supply Management, Lean Manufacturing
Education
Rochester Institute of Technology 1991 — 1993
Master of Science, Computer Integrated Manufacturing
Rochester Tooling and Machining Institute 1982 — 1983
Certificate
St. John Fisher College 1974 — 1977
Bachelor of Science, Business Management
Rochester Institute of Technology March 2011 - Present
Rochester Institute of Technology March 2011 - January 2014
Jewish Senior Life of Rochester 2013 - 2013
Clarkstown Central School District August 2007 - March 2011
Greece Central School District July 2003 - August 2007
Greece Central School District February 2001 - July 2003
Harris Interactive March 1999 - February 2001
The Sutherland Group May 1997 - March 1999
Skills
Data Analysis, Statistics, Project Management, SPSS, Research, Quantitative Research, Survey Design, Analysis, Program Evaluation, SAS, Higher Education, Data Collection, Report Writing, Qualitative Research, Quantitative Analytics, Staff Development, Survey Research, Analytics, Marketing Research, Proposal Writing, Focus Groups, Competitive Intelligence, Segmentation, Market Research, Research Design, Customer Insight, Data Management, Access, Dashboard Metrics, Online Research
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2002 — 2007
MBA, Competitive and Organizational Strategy
St. John Fisher College 1993 — 1997
BA, Economics, Political Science
U.S. Department of State October 2011 - Present
ActiveHealth Management(AETNA) September 2010 - October 2011
Price Waterhouse Coopers June 2010 - September 2010
The Sutherland Group 1998 - 2003
The Sutherland Group 1998 - 2003
The Sutherland Group 1998 - 2003
Skills
.NET, Software Development, ASP.NET MVC, C# 4.0, HTML 5, CSS3, WCF, Web Services API, Entity Framework, SignalR, ADO.NET, Mobile Applications, SQL, Agile Methodologies, SDLC, Microsoft SQL Server, Requirements Analysis, JavaScript, XML, HTML, ASP.NET, Software Project...
Education
Monroe Community College 1998 — 2000
Associate of Science (AS), Computer Science
Complexe Scolaire Les Gazelles (Mboloko) 1988 — 1992
High School Diploma, Psychology and Education
Complexe scolaire Cardinal Malula 1983 — 1988
Primary school
Superior Plus Energy Services August 2014 - Present
The Sutherland Group April 2009 - August 2014
Education
Finger Lakes Community College
Business Administration and Management, General
Rockaway Township Library January 2003 - Present
Element K 2000 - 2001
The Sutherland Group Visio and ADP 1996 - 2000
The Sutherland Group 1996 - 2000
Education
Odessa National 'I.I. Mecnikov' University 1979 — 1984
MS, Applied Linguistics