Aegis Communications Group, Inc
Industry: IT service management company
DescriptionFounded: 1985 Parent organization: Aegis Limited Subsidiaries: InterServ Services Corporation, IQI, Inc., FeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos See outsideMoved, closed, or was never hereReportAegis Communications Group IncDirections Saved (0) Saved Save 1 Google review Business management consultant in New York City, New York Address: 80 Broad St # 11, New York, NY 10004 Phone: (212) 709-2360: : : : Category: Hours: Place name: : Website: : Category: Business management consultant Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Add website Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Aegis Communications Group Inc Posting publicly on the Web Write a review Reviews 1 Google review
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Aegis Communications Group, Inc Employees
UnitedHealth Group September 2013 - December 2013
Aegis Communications Group, Inc. June 2012 - November 2012
Georgeson March 2008 - July 2010
Oppenheimer & Co. January 2007 - November 2007
Flatiron Database Marketing April 2005 - December 2006
Oliver Financial Services, Inc. December 2005 - September 2006
Yahoo September 2001 - March 2005
Superpages.com September 2001 - March 2005
Skills
Business Development, Advertising, Lead Generation, Integrated Marketing, Marketing, Sales, Financial Services, Health Insurance, Customer Service, Investor Relations, New Business Development, Entrepreneurship
Education
Xaverian High School 1987 — 1991
Borough of Manhattan Community College
Southwest Systems Engineering Corporation April 2012 - May 2013
NCI Inc November 2010 - November 2011
STG INC October 2008 - November 2010
Southwest Systems Engineering Corporation April 2004 - April 2006
Aegis Communications Group, Inc November 2003 - February 2004
Greenbacks June 2003 - November 2003
Skills
■Excellent ability..., ■Excellent ability..., ■Familiar with UNIX,..., ■Familiar with..., ■Able to install and..., ■Intensive study into..., XP, Wireless Networking, Windows Server, Windows 7, Windows, Vulnerability Management, Vulnerability Assessment, Visio, VMware, Troubleshooting, System Deployment, System Administration, Switches, Software Installation, Software Documentation, SharePoint, Servers, Security, Security Clearance, Security, SQL, Routing Protocols, Routing, Requirements Analysis, Project Management, Process Scheduler, Networking, Network, Network Security, Network Administration, Military, Microsoft Word, Microsoft SQL Server, Microsoft Exchange, Logistics, Juniper, Invoicing, Inventory Control, Intrusion Detection, Integration, Information Assurance, ITIL, IT Management, IPS
Education
Cochise College 2006 — 2008
Associate of Science, Information Security
Cochise College 2006 — 2008
Associate of Arts, General Studies
Cherokee Nation Technologies February 2011 - October 2013
Upper Mohawk Inc October 2010 - February 2011
Clifton Gunderson LLP September 2009 - October 2010
Chrysler Financial March 2003 - August 2009
Aegis Communications Group, Inc June 2000 - March 2003
Skills
Customer Service, Management, Negotiation, Process Improvement, Auditing, Troubleshooting, Sales, Time Management, Loans, Databases, Software Documentation, Vendor Management, Interviews, Teamwork, Financial Analysis, Risk Management, Credit, Finance, Leadership, Relationship Management, Loss Prevention, Credit Analysis
Education
Missouri Western State University 1996 — 2000
Bachelor of Science in Business Administration, Business Management
Techsano, LLC May 2014 - Present
NMC 2012 - April 2014
Deloitte Consulting 2008 - 2012
ISL, Inc., and Manufacturas Del Caribe, S.A. 2005 - 2008
Rio Tinto Alcan 2004 - 2005
Citigroup April 2001 - December 2002
Aegis Communications Group, Inc. 2000 - 2001
Thomson Reuters RIA 1998 - 2000
Skills
Financial Management, Financial Modeling, Financial Analysis, Financial Planning, Financial Reporting, Financial Accounting, Financial Control, Corporate Finance, Project Accounting, Change Management, Key Performance..., Dashboards, Business Strategy, Strategy Development, Corporate Management, Strategic Planning, Competitive Analysis, Market Analysis, Requirements Analysis, Data Analysis, Data Center, Business Case..., Business Valuation, Equity Valuation, Enterprise Valuation, Firm Valuation, Private Equity, Venture Capital, Venture Finance, Financial Forecasting, Cash Flow Forecasting, Revenue Forecasting, Forecasting Models, Performance Metrics, Budgeting, Capital Budgeting, Production Budgeting, Continuous Improvement, M&A experience, Training & Development, Managerial Finance, Budgets, Management, Forecasting, Finance, Strategy, Analysis, Team Leadership, Leadership
Education
The University of Chicago - Booth School of Business 2003 — 2006
MBA - Finance and Accounting, Corporate Strategy
The University of Texas at San Antonio 1996 — 1997
BBA - Finance and Accounting
Cathedral High School
Internal Revenue Service November 2011 - Present
FEMA November 2012 - November 2012
FirstCare December 2011 - June 2012
Aegis Communications Group, Inc July 2011 - November 2011
Cracker Barrel Old Country Store February 2011 - June 2011
McDonald's Corporation May 2008 - August 2008
Red Robin Gourmet Burgers December 2006 - July 2007
Captain D's February 2005 - May 2006
Skills
Customer Service, Cash Handling, Call Center, Tax Law, Telephone Skills, Administrative Support, PowerPoint, Customer Satisfaction, Data Entry, Teamwork, Typing, Microsoft Office, Problem Solving, Spreadsheets, Retail, Critical Thinking, Research, Human Resources, Accounting, Analysis, Administrative..., Microsoft Excel, Administrative..., Microsoft Word
Education
Champlain College 2015 — 2016
Bachelor’s Degree, Accounting
Georgia Southern University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Finance
Kabbage, Inc April 2013 - Present
Aegis Communications Group, Inc. October 2010 - February 2012
CompuCredit May 2002 - June 2010
Wachovia Bank Card Services May 1999 - April 2002
US Bank October 1997 - May 1999
US Bank April 1996 - October 1997
US Bank December 1991 - March 1996
Skills
Budgeting and..., Financial Modeling, Performance Measurement..., Due Diligence..., Conversion Planning &..., Operational Process..., Operational Project..., Forecasting, Due Diligence, Project Management, Budgets, Analysis, Risk Management, Operations Management, Program Management, Strategic Financial..., Business Strategy, Finance, Managerial Finance, Financial Risk, CRM, Business Analysis, Strategy, MIS, Analytics, Leadership, Competitive Analysis, Outsourcing, Banking, Financial Reporting, Team Leadership, Credit, Business Planning, Mergers & Acquisitions, Call Centers, Change Management, Mergers, Relationship Management, Start-ups, Portfolio Management, Negotiation, Management, Executive Management, Cross-functional Team..., New Business Development, Team Building, Strategic Planning, Performance Management, Business Intelligence, Vendor Management
Education
University of Minnesota-Twin Cities
MBA, General Business
University of Minnesota-Twin Cities
Bachelor of Applied Studies, Business, Legal Assistant Certification
VFW Post 6115 August 2014 - Present
Aegis Communications Group Inc October 2013 - October 2013
Corrections Corporation of America February 2012 - November 2012
Executive Security Systems Inc September 2006 - December 2006
Broken Spoke Saloon March 2006 - May 2006
Arby's Restaurant Group May 2005 - February 2006
Jamba Juice March 2005 - May 2005
National Electronics Warranty Corp November 2004 - March 2005
Skills
Customer Service, Inventory Management, Time Management, Microsoft Office, Microsoft Word, Microsoft Excel, Team Building, Leadership, Team Leadership, Food, PowerPoint, Security, Outlook, Cashiering, Physical Security
Education
Austin Community College 2014 — 2017
Freshman
Job Corps 2004 — 2004
Certificate, Automotive
Del Valle High School 2000 — 2004
Diploma, High School/Secondary Diplomas and Certificates
Aegis Communications Group, Inc. October 2012 - March 2013
TGIF Services May 2011 - April 2012
ManTech Telcom & Info Sys Corp September 2010 - February 2011
Sierra Vista Unified School District March 2010 - May 2010
Aegis Communications Group, Inc. February 2010 - March 2010
MTPCS, LLC DBA Cellular One March 2008 - November 2008
Acosta, Inc. September 2007 - March 2008
Advanced IT Services January 2007 - May 2007
US Army August 2003 - October 2004
US Army May 2000 - July 2003
Skills
Networking, Telecommunications, Training, Windows Server, Management, Software Installation, Databases, Outlook, Customer Service, WAN, Windows, Data Entry, Employee Training, Microsoft Excel, PowerPoint
Education
Central Texas College 2010 — 2013
Associate's degree, General Studies
University of Phoenix 2009 — 2010
The Home Depot April 2013 - Present
Aegis Communications Group, Inc October 2012 - December 2012
Universal Survey Center June 2012 - October 2012
Ashley Furniture July 2009 - January 2012
SB Capital Group LLC March 2008 - July 2009
Skills
Exceptional..., Excellent Communication..., Microsoft Office..., Recruiting, Human Resources, Training, Management, Time Management, Data Entry, Analytical Skills, Sales, Teamwork, Leadership, Result Oriented, Customer Satisfaction, Customer Service, Interviews, Hiring, Retail, Team Building, Inventory Management, Communication
Education
Iona College 1992 — 1995
Pace University-New York 1986 — 1988
Aegis Communications Group, Inc. January 2001 - Present
USDA-Soil Conservation Service-Resource Conservation and Development January 1990 - September 1995
AMFAC 1986 - 1988
Davis/Weaver Broadcasting - KLOK-FM 103.7 Radio January 1981 - August 1984
King/Colman Insurance Agency June 1978 - January 1981
Education
West Virginia University 1984 — 1985
Biology
California State University-East Bay 1979 — 1980
Biology
Herbst & Associates December 2012 - Present
First Roebling Properties July 2011 - Present
TangleLabs.com February 2011 - Present
Aegis Communications Group, Inc. September 2011 - March 2012
Pryor & Mandelup, L.L.P. July 2004 - October 2008
Old Greenwich Riverside Community Center 2004 - 2004
MasterCard International 2002 - 2004
S & S Refrigeration 2001 - 2002
Answerthink 1996 - 2001
THINK new ideas 1996 - 2001
Skills
Dictaphone, Word, Excel, PowerPoint, Visio, Outlook, Access, MS Project, VBA, WordPerfect, Quickbooks, Proofreading, Web Development, Timeslips, ECF/Pacer, BestCase, Typing, 80 wpm, Erlang, Perl, SQL, RSS, CSS, JavaScript, XML, REST, LAMP, OOP, LPC, phpMyAdmin, PostScript, Assembly, little language design, Content Management, Open Source, Git, CVS, VSS, AWS, Unix, Windows, Scripting, Programming
Education
New School University 2009 — 2011
Baruch College 2000 — 2000
New York University 1992 — 1996
B.A.
HealthHelp 2011 - Present
HealthHelp 2008 - 2011
ChaseCom 2006 - 2007
ChaseCom 2006 - 2007
Sears Holdings Corporation 2004 - 2005
Aegis Communications Group, INC 2001 - 2003
Skills
Training, Leadership, Call Centers, Customer Service, Recruiting, Management, Team Building, Human Resources, Coaching, Healthcare, Sales Management, Quality Assurance, Customer Satisfaction, Mentoring, Conflict Resolution, Performance Management, Staff Retention, Labor Relations
Education
Kaplan University 2007 — 2009
Bachelors of Management, Human Resource Management
Terminix May 2011 - Present
Terminix 2011 - 2012
RE/MAX November 2010 - April 2011
Winstar World Casinos January 2006 - January 2011
Winstar Casino September 2006 - November 2010
Dallas Mavericks December 2001 - September 2006
Dallas Mavericks January 2001 - January 2006
Aegis Communications Group, Inc January 1996 - January 2005
Aegis Communications Group, Inc. 1996 - 2005
Skills
Commercial Sales, Real Estate, Inside Sales, Contract Negotiation, Sales, Residential Homes, Sales Management, Short Sales, Marketing, Negotiation, Property Management, Customer Service, Retail, Team Building, Sales Process, New Business Development, Selling, Account Management, Leadership, Event Planning, Advertising, Entrepreneurship, Customer Retention, Social Media, Business Development, Project Management, Marketing Strategy, Management, B2B, Customer Satisfaction, Public Speaking, Strategic Planning, Direct Sales, Cold Calling, Training, Salesforce.com, Sales Operations, Small Business, Online Marketing, Sales Presentations
Education
Southern Methodist University 2003 — 2004
University of the Philippines 1976 — 1980
Cheonggang Academy
Univ of the Phil
Bachelor of Science, Architecture
Los Angeles County Metropolitan Transportation Authority January 2015 - Present
BCI Consulting April 2008 - December 2014
ACS State and Local Solutions, Inc. (now Xerox) September 2006 - March 2008
Jacobs Engineering March 2002 - June 2006
BizRate.com May 2000 - November 2001
Aegis Communications Group, Inc. December 1997 - November 1999
Metropolitan Water District July 1994 - August 1997
Gumbiner Savett August 1991 - June 1994
Bottom Line Industries February 1990 - July 1991
Tandon March 1985 - February 1990
Skills
Business Process, SDLC, Integration, Project Management, IT Management, Management, Business Analysis, Vendor Management, ERP, Software Documentation, Strategy, Disaster Recovery, Business Intelligence, Requirements Gathering, Software Development, IT Strategy, Enterprise Software, Application Development, Process Improvement, Data Migration, SQL, Oracle, Database Design, Analysis, Business Requirements, Siebel, E-commerce, Software Implementation, Business Process..., Software Project..., Requirements Analysis, Oracle E-Business Suite, Visio, Systems Analysis, Analytics, User Acceptance Testing, MS Project, Quality Assurance, Crystal Reports, SQL Server, Change Management, Project Implementation, Process Engineering, Solution Design, IT Service Management, SharePoint, M3, Toad, Public Transportation, Fleet Management
Education
California State University-Northridge 1981 — 1988
Bachelor of Science, Double Major: Finance & Real Estate Minor: Computer Science
Teleperformance, USA February 2015 - Present
Aegis Communications Group Inc. July 2012 - January 2015
Aegis Communications Group Inc. July 2009 - July 2012
Essar Oil Ltd. January 2005 - March 2007
Skills
Sales, Business Development, Market Research, Team Management, New Business Development, Marketing Strategy, Marketing, Competitive Analysis, Business Strategy, BPO, Lead Generation, Vendor Management, Strategic Planning, Operations Management, Account Management, Management, Analytics, Strategy
Education
George Mason University 2007 — 2009
Master of Business Administration (M.B.A.), Marketing
The University of Glasgow 2003 — 2004
Master's degree, Enterprise and Business Growth
University of Mumbai 2000 — 2003
Bachelors, Commerce
Gulfstream Goodwill Industries, Inc. March 2015 - Present
Manatee Observation and Education Center June 2005 - March 2015
Aegis Communications Group Inc. January 2007 - January 2008
Florida Atlantic University March 1994 - June 1994
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Outlook, Public Speaking
Education
Florida Atlantic University 1994 — 1994
psychology and communication gender studies
Texas State University 1990 — 1993
Speech Communication and Rhetoric
Toshiba Medical Research Institute USA, Inc. 2015 - Present
TTI Floor Care North America 2013 - 2015
Scimedix Inc. 2012 - 2013
GE Healthcare Coils 2008 - 2011
Hitachi Medical Systems America, INC. 2003 - 2008
GE Healthcare Coils 2000 - 2003
Aegis communications Group Inc. 1999 - 2000
Skills
MRI, Product Development, RF Coil, Oncology Coil, RF Circuits, Medical Device, Design Control, Six Sigma, FDA, PCB Design, Cross-functional Team, Leadership, Electromechanical Design, GMP, Medical Imaging, Electronic Hardware, R&D, Purchasing, Project Managment, Computer Software..., Software Programming, Problem Solving, Computer Simulation, Superconductor, Teaching, Vacuum Physics &..., Surface Science &..., Electronic Sensors, Thin and Thick Film..., Vacuum Science &..., Carpenter & Fitter, Electrical Engineering, RF Engineering, RF, Electronics, PCB design, Medical Devices, Project Management, Cross-functional Team..., Software Engineering, Signal Processing, Image Processing
Education
Temple University
PhD Candidate in Physics
Temple University
Master of Art, Physics
Southeast University
Master, EE
Jilin University
Bachelor, Physics
Firmament Solutions Inc. August 2015 - Present
Computer Hardware and software Installation and Maintenance November 2013 - Present
NPower (nonprofit) 2014 - 2014
Aegis Communications Group, Inc. July 2013 - October 2013
Comcast Cable October 2008 - January 2009
US Army September 2002 - May 2006
US Army September 1998 - September 2002
Skills
Cisco Routing &..., Windows Server, Windows XP Pro, Customer Service, Logistics, Windows 7, Windows Vista, Troubleshooting, Wireless Networking, Network Administration, Computer Repair, Computer Hardware, System Administration, Software Documentation, LAN-WAN, Active Directory, Military Experience, Windows, Cisco IOS, Software Installation, Printers, Army, Supervisory Skills, Microsoft Windows 98, VPN, TCP/IP, Windows XP, Routers, Hardware, Military
Education
El Centro College 2014 — 2014
A+ certification 801&802
Columbus Technical College 2009 — 2012
Associate of Applied Science, System, Networking, and LAN/WAN Management/Manager
Lawson State Community College-Birmingham Campus 2006 — 2007
NONE, General Studies
ESPN November 2009 - Present
University of Georgia May 2005 - July 2010
Turner Broadcasting System, Inc. October 2004 - November 2009
Aegis Communications Group, Inc. January 1998 - October 2004
Skills
Talent Management, Leadership Development, Organizational..., Coaching, Change Management, Business Strategy, Organizational..., Career Development, Human Resources, Leadership, Succession Planning, HRIS, Strategy, Program Management, Employee Engagement, Team Building, Personnel Management, Training, Performance Management, Management, Management Consulting, Organizational Design, Team Management, Onboarding, Mergers & Acquisitions, Diversity & Inclusion, Executive Coaching, Workforce Planning, Workshop Facilitation, Consulting, Instructional Design, HR Consulting, Employee Training, Talent Acquisition, Employee Relations, Executive Development, Executive Management, Interviews, Recruiting
Education
The University of Georgia 2005 — 2009
PhD, Adult Education (emphasis in HR-OD)
University of Florida 1980 — 1985
B.S., Broadcast Operations (Telecommunications)
MSCI Inc. June 2015 - Present
Per Scholas March 2015 - May 2015
Global Contact Services (GCS) May 2014 - August 2014
LogistiCare November 2012 - August 2013
Aegis Communications Group Inc October 2010 - October 2012
McDonald's Corporation March 2010 - April 2010
Time Inc. September 2007 - December 2007
Staples July 2006 - January 2007
Skills
Windows 8.1, Windows 7, Windows XP, Windows Vista, Customer Service, Customer Satisfaction, Computer Building, Desktop Computers, Call Centers, Microsoft Office, VMware Workstation, Laptops, Adobe Creative Suite 2, QuarkXPress, OS X, Sales, Microsoft Word, Time Management, Troubleshooting, Training, Networking, Documentation, Typing, Technical Support
Education
Per Scholas 2014 — 2015
CompTIA A+ and Network+ certifications, Information Technology
CUNY New York City College of Technology 2005 — 2008
Falcon Steel Company April 2013 - April 2015
BeautiControl October 2012 - January 2013
Aegis Communications Group, Inc. February 2008 - April 2011
Hilton Reservations Call Center (Contract Position) December 2007 - February 2008
Intechra (Contract Position) February 2007 - October 2007
Duplium Corporation July 2006 - October 2006
ACS Benefit Services July 2004 - April 2006
Skills
Talent Acquisition, Employee Relations, Talent Management, Human Resources, New Hire Orientations, HRIS, Interviews, Recruiting, Training, Personnel Management, Deferred Compensation, Conflict Resolution, Payroll, Succession Planning, Management, Employee Benefits, FMLA, Applicant Tracking..., Performance Management, Labor Relations, Organizational..., Onboarding
Education
High Point University 1993 — 1997
BS, Business Management
High Point University 1993 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Halo Group July 2014 - May 2015
Carlisle & Gallagher Consulting Group September 2012 - July 2014
Accenture March 2010 - September 2012
Imagine Solutions April 2009 - November 2009
USA Consulting, Inc March 2008 - April 2009
Imagine Solutions January 2008 - March 2008
Aegis Communications Group, Inc April 2007 - January 2008
ACT*1 February 2005 - April 2007
IBM January 1998 - January 2005
IBM January 1997 - January 1998
Skills
Certified SAFe Agilist, Consultative Selling, PMP, Software Project..., FileNet, IBM Certified..., FileNet CM Designer 4.5, Business Process Design, Software Documentation, Proposal Writing, Customer Relations, FileNet CM..., Documentation
Education
Southern Methodist University - Cox School of Business 2000 — 2002
Master, Business Administration; General Management
University of Missouri-Columbia 1985 — 1991
B.S., Computer Science
Michael’s Procurement Company March 2002 - Present
Aegis Communications Group Inc June 1998 - March 2001
Franz Janitorial January 1996 - July 2000
US Navy June 1993 - May 1995
Skills
Inventory Control, Warehouse Management, Warehousing, Distribution Center..., Management, Shipping, Inventory Management, Supply Chain, Operations Management, Supply Chain Management, Supply Chain..., Logistics, Logistics Management, Process Improvement, Cross-functional Team..., Transportation...
Education
Lackawanna Junior College 1998 — 1999
Penn State University 1995 — 1997
Associates, Computer Science
MMI Preparatory School 1987 — 1993
Russell Rhodes Gifts LLC 2010 - Present
BenefitMall 2011 - 2012
BenefitMall 2009 - 2009
Cubic Energy, Inc. 2007 - 2009
BenefitMall 2000 - 2006
Aegis Communications Group, Inc. 1998 - 2000
Principal Financial Securities 1995 - 1998
Electronic Data Systems (EDS) 1988 - 1995
Skills
Budgeting, Forecasting, Analysis, Negotiation, Planning, Venture Capital, Mergers, Private Equity, Investor Relations, Strategic Planning, Financial Reporting, Contract Negotiation, Financial Analysis, Due Diligence, Corporate Finance, Business Planning, Financial Modeling, Problem Solving, IPO, Restructuring, P&L, Start-ups, Cash Flow, Pricing, Internal Controls, SOX, Valuation, SEC reporting, Investment Banking, Financial Planning, Financial Management, Business Strategy, Business Valuation, Strategy Development, Competitive Analysis, Management Consulting, P&L Management, Contract Negotiations, Corporate Development, Business Analysis, Variance Analysis, Business Modeling, Excel, Acquisition Integration, Finance, Cash Management, Asset Managment, Executive Management, Capital Budgeting, Acquisitions
Education
Southern Methodist University - Cox School of Business
Graduate Finance Certificate Program, Mergers & Acquisitions
Southern Methodist University - Cox School of Business 1986 — 1987
M.B.A., Finance
University of Virginia 1982 — 1986
B.A., Economics
St. Mark's School of Texas 1972 — 1982
GE Aviation August 2013 - Present
HGS Inc. October 2007 - July 2013
Aegis Communications Group, Inc. September 2005 - October 2007
Essar Group (Telecom Division) April 2003 - September 2005
Tata Autocomp Systems Limited (TACO) September 2001 - June 2002
Essar Telecom June 1997 - March 2000
Maruti Suzuki India May 1989 - September 1993
Tata Steel 1986 - 1987
Skills
Business Planning, Strategy, Mergers & Acquisitions, Management, Outsourcing, CRM, Strategic Planning, Start-ups, Due Diligence, Analysis, Turn-around management, M&A, Strategy Formulation, Corporate Finance, FInancial Analysis, Corporate Development, Global Experience, Customer Relationship..., Long Term Business..., Automotive Parts..., Corporate Venture..., Growth Strategies, New Markets Development, Vertical Market..., building and motivating..., Cross Functional Team..., Financial Analysis, Turn Around Management
Education
Indian Institute of Management, Ahmedabad 1987 — 1989
Master of Business Administration (MBA), Finance & Strategy
Indian Institute of Technology, Delhi 1982 — 1986
B. Tech., Mechanical Engineering
AGC Networks Inc July 2012 - September 2014
Aegis Communications Group Inc November 2007 - August 2013
Orange Business Services September 2007 - November 2007
iGTL Solutions (USA) Inc July 2001 - August 2006
HCL Comnet July 2000 - July 2001
GTL Limited July 1996 - July 2000
Skills
CISA, BPO, Business Analysis, CISSP, Call Centers, Data Center, Disaster Recovery, IT Service Management, ITIL, Managed Services, Management, Management Consulting, Networking, Outsourcing, PMP, Pre-sales, Project Management, Service Delivery, Solution Architecture, Team Management, Telecommunications, Vendor Management, IT Management, IT Strategy, IT Operations
Education
Mangalore University 1992 — 1996
BTech, Computer science
Sambalpur University
Southern Methodist University
Graduate Finance Certificate Program
RGP February 2014 - Present
64K Asset Management, Inc. August 2013 - February 2014
1st Global July 2008 - August 2013
Aegis Communications Group Inc. July 2006 - May 2008
DynCorp International August 2005 - July 2006
Northrop Grumman December 2003 - August 2005
Signet Armorlite, Inc. June 1994 - February 1999
General Dynamics Corporation August 1988 - June 1994
Skills
Accounting, General Ledger, GAAP, Fixed Assets, Securities, Great Plains Software, SAP, Variance Analysis, Financial Reporting, Property Tax, Process Improvement, Financial Analysis, Treasury Management, Cost Accounting, Accounts Payable, Accounts Receivable, Risk Management, Sales & Use Tax, Lawson General Ledger, 1099 Preparation, Invoice Discounting, Invoice Factoring, Account Reconciliation, Factoring, Strategic Financial..., Sarbanes-Oxley Act, Finance, Management, Leadership
Education
Illinois State University
B.S., Accounting and Business Administration
Clarke College
Audible, Inc. June 2015 - Present
Cognizant Technology Solutions August 2014 - May 2015
Aegis Communications May 2006 - July 2014
Aegis Communications Group, Inc. 2006 - May 2009
GE Capital February 2001 - June 2004
Skills
Workforce Management, BPO, Transition Management, Process Excellence, Contact Centers, Call Centers, Call Center, Outsourcing, Offshoring, Service Delivery, Customer Experience
Education
Salem International University 2004 — 2005
MBA, International Business
Fit Supply LLC August 2014 - Present
Staffing Now July 2014 - August 2014
Lantana Communications June 2014 - June 2014
Aegis Communications Group Inc February 1996 - May 2014
Knowles Publishing April 2010 - May 2010
Wolturs Kluwer Law and Business October 2009 - March 2010
Universal Ad Com May 2009 - September 2009
Drive America Holdings March 2007 - April 2009
Telequest Holdings LLC June 2006 - January 2007
Blumberg Excelsior October 2002 - May 2006
Skills
Customer Relations, Customer Service, Excel, PowerPoint, Marketing Strategy, Microsoft Excel, Team Building, Contract Negotiation, Account Management, New Business Development, Sales, Negotiation, Event Planning, Social Media, Event Management, Customer Retention, Salesforce.com, Marketing Communications, Call Centers, Operations Management, Marketing, Sales Management, B2B, Analysis, Budgets, Call Center, Microsoft Office, Inventory Management, Public Relations, Project Management, Team Leadership, Management, Time Management, Training, Business Development, Advertising, CRM, Leadership, Sales Operations, Direct Sales, Selling, Customer Satisfaction, Strategic Planning, Sales Process, Strategic Partnerships, Cold Calling, Lead Generation, Social Media Marketing, Solution Selling, Public Speaking
Education
AtI 1988 — 1990
Diploma, Graphic Arts
The University of North Texas 1986 — 1986
Radio TV and Film
Brigham Young University - Idaho 1982 — 1986
Communications
Lawrence D Bell High School 1979 — 1982
High School, Journalism, B+ average
TRG Customer Solutions August 2010 - Present
TRG Customer Solutions October 2010 - October 2011
Western Union May 2008 - March 2010
Aegis Communications January 2004 - March 2010
Aegis Communications Group, Inc January 2004 - March 2010
Eat'n'Park Hospitality Group, Inc July 2003 - May 2004
Parks and Recreation January 2000 - January 2001
City of Gaithersburg January 1996 - January 2000
Education
Davis and Elkins College 1999 — 2003
English, Psychology
Quince Orchard High School 1995 — 1999
High School Diploma
Davis and Elkins College
Psychology & English major
Aegis Communications Group, Inc September 2011 - Present
Human Service Associates September 2009 - March 2010
Wal-Mart May 2007 - August 2007
Wal-Mart August 2004 - July 2005
Raulerson Hospital January 2000 - January 2001
Skills
55 WPM, Proficient using..., website design, Windows XP/7 experience, PC software..., PC hardware..., Bi-lingual, Data Entry, Computer Proficiency, Customer Service, Administrative..., Highly detail oriented, Motivation, Tablets, knowledge of Android OS, Inter-personal skills, High Analytical Skills, Skyward MIS system
Education
Barry University 2006 — 2009
Bachelor of Science, Information Technology; Information Systems Administration
Indian River Community College 2001 — 2004
Associate of Arts, Computer Science
Capital Senior Living, Corp. April 2015 - Present
Meadow Lakes Retirement Community /Part of Capital Senior Living, Corp December 2013 - April 2015
Primerica May 2013 - April 2015
Briggs Equipment December 2011 - May 2013
Pavestone Company June 2011 - April 2012
Concentra, Inc May 2005 - May 2011
Financial Additions 2005 - 2009
Aegis Communications Group, Inc January 2002 - May 2005
Aegis January 1994 - January 2002
Columbia/HCA Medical Center January 1992 - January 1994
Skills
Benefits Administration, Employee Relations, Payroll, Ceridian, ADP Payroll, Ultipro Software, Customer Service, FMLA, Hiring, Human Resources, Leadership, New Hire Orientations, Process Improvement
Education
Colorado Tech University 2010 — 2012
Business Administration
The University of Texas at Arlington 1999 — 2005
Continued Ed Classes
North Lake College 1989 — 2005
Continued Ed Classes
Weatherford Jr. College 1977 — 1978
Accounting
Cisco Jr College 1975 — 1976
Accounting/Programming
Oncor Electric Delivery October 2001 - Present
Aegis Communications Group, Inc February 1995 - June 1999
National Medical Services March 1989 - September 1994
Skills
Energy, Electrical Engineering, NERC, Engineering, Public Safety, Workplace Safety, Laboratory Techniques, Laboratory Safety, Laboratory Skills
Education
Lebanon Valley College 1982 — 1986
Bachelor of Science in Biology
Central Bucks East High School 1979 — 1982
J.D. Mellberg Financial March 2013 - Present
ANG February 2009 - April 2013
United States Air National Guard February 2009 - March 2013
Metro Care Services December 2007 - December 2011
FedEx February 2007 - June 2010
Aegis Communications Group, Inc May 2005 - January 2008
Cochise College Math Lab February 2005 - May 2007
Food City May 2001 - February 2005
Skills
Security Clearance, Military Experience, Military, Aviation, Aircraft Maintenance
Education
Cochise College
Associate of Science, Computer Science/Engineering
University of Arizona
Bachelor of Science, Electrical Engineering