Arby's Restaurant Group, Inc.
Industry: Fast food company
DescriptionArby's is an American quick-service fast-food sandwich restaurant chain with more than 3,300 restaurants system wide and third in terms of revenue. In October 2017, Food & Wine called Arby's "America's second largest sandwich chain". Arby's is owned by Inspire Brands, the renamed Arby's Restaurant Group, Inc. Parent organization: Inspire Brands Headquarters: Atlanta, Georgia, United States Founded: 23 July 1964, Youngstown, Ohio, United States CEO: Paul Brown (13 May 2013–) Subsidiaries: Buffalo Wild Wings, Arbys IP Holder Trust, Founders: Forrest Raffel , Leroy Raffel
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Arby's Restaurant Group, Inc. Employees
Hanover College August 2015 - Present
Papa John's International January 2014 - Present
Hanover College August 2013 - Present
Sodexo March 2013 - Present
Arby's Restaurant Group, Inc. July 2014 - August 2015
Hanover College June 2014 - June 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Windows, Community Outreach, Event Management, Leadership, Time Management, Social Media
Education
Hanover College 2012 — 2016
Bachelor of Arts (BA), English Language and Literature, General, Senior
Christian Academy of Louisville 2010 — 2012
High School Diploma, 3.4
Lewiston Independent School District December 2011 - January 2012
Arby's Restaurant Group, Inc. March 2008 - June 2008
U.S. Geological Survey (USGS) April 2007 - August 2007
Idaho Fish and Game May 2000 - May 2006
McDonald's Corporation 1995 - 1999
Skills
Highly motivated..., Highly detail oriented, Reliable, Superior Work Ethic, High Organizational..., Friendly Personality, Passion for Success, Environmental Awareness, Personnel Management, Technical Writing, Report Writing, Data Management, Fitness, Shooting Sports, Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Hunting, Fishing, Fly Fishing, CrossFit, Customer Service, Leadership, Management, Military
Education
Grand Canyon University 2010 — 2011
Master of Education (MEd), Elementary Education and Teaching
University of Idaho 1999 — 2004
Bachelor of Science (BS), Fishing and Fisheries Sciences and Management
University of Idaho 1999 — 2004
Bachelor of Science (BS), Wildlife and Wildlands Science and Management
Kelly Services October 2014 - Present
Revue May 2014 - August 2014
Grand Valley State University September 2012 - April 2014
Molokai Pizza Cafe May 2013 - July 2013
Arby's Restaurant Group, Inc. February 2010 - May 2012
Skills
Technical Writing, Editing, Copywriting, Content Management, Reviews, Web Content, Concise Copy, Web Design, Web Development, Blogging
Education
Grand Valley State University 2012 — 2014
Bachelor's degree, Professional, Technical, Business, and Scientific Writing
Oakland Community College 2010 — 2012
General Studies
Indiana State University August 2011 - Present
Panera Bread May 2013 - July 2013
Arby's Restaurant Group, Inc. March 2009 - June 2009
Skills
Student Counseling, Organization, Mathematics, Motivation, Team Leadership, Team Building, Music, Singing, Writing, PowerPoint, Time Management, Microsoft Word
Education
Indiana State University 2011 — 2016
Bachelor's Degree, Music Business- Concentration in Business Administration
Ceiling Pro International August 2013 - Present
Matthew Hels Photography March 2013 - Present
Arby's Restaurant Group, Inc. April 2010 - August 2013
Valleyfair Family Amusement Park May 2008 - October 2011
Skills
Sales, Management, Restaurants, Interviews, Supply Ordering, Schedules, Communication, Straight Talking, Organization, Employee Relations, Mac, Digital Photography, Training, Photoshop, Team Building, Coaching, Time Management, Inventory, Customer Satisfaction, Hiring Employees, Customer Service, Store Management, New Hire Training, Landscape Photography, Weddings, Photos, Image Editing
Education
Hennepin Technical College
General Studies
Hope Academy of West Michigan August 2013 - Present
Battle Creek Public Schools August 2011 - June 2013
Arby's Restaurant Group, Inc. 2005 - 2010
Skills
E-Learning, Project Planning, Mathematics Education, Tutoring, Curriculum Design, Curriculum Development, Lesson Planning, Educational Technology, Classroom, Classroom Management, Educational Leadership, Teaching
Education
Grand Valley State University 2005 — 2010
Bachelor of Arts (BA), Mathematics Teacher Education
Centro de Lenguas Modernas, Granana, Spain 2008 — 2008
Shoe Dept Encore May 2013 - Present
Arby's Restaurant Group, Inc. May 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Indiana State University 2012 — 2016
Bachelor's of science, Psychology
Tin Drum AsiaCafe June 2013 - Present
Arby's Restaurant Group, Inc. March 2010 - June 2013
Arby's Foundation August 2008 - March 2010
Skills
Event Planning, Customer Service, Employee Training, Public Speaking, Leadership, Microsoft Office, Teamwork, Budgets, Team Building, Team Leadership, Microsoft Word, Microsoft Excel, Fast-paced, Management, Non-profits, Training, InDesign, Time Management, Social Networking, Employee Relations, Recruiting, Marketing Strategy
Education
Georgia State University
Bachelor of Arts, Journalism
University of Tennessee-Knoxville
PSB (Princeville State Bank) October 2014 - Present
Fast Stop August 2014 - May 2015
Panda Restaurant Group 2012 - 2014
Arby's Restaurant Group, Inc. 2007 - 2012
Skills
Customer Service, Cashiering, Customer Satisfaction, Teamwork, Microsoft Word, Time Management, Telephone Skills, Retail, Leadership, Medical Terminology, Volunteering, Data Entry, Microsoft Office, Outlook, Microsoft Excel, Teller Operations, Inventory Management, Employee Training, Cash Handling, Communication
Education
Illinois Central College 2013 — 2015
Human Services
Illinois Central College 2010 — 2013
Radiologic Technology/Science - Radiographer (Changed Major To Human Services)
Princeville High School 2006 — 2010
High School
Gonzaga University March 2015 - May 2015
Big 5 Sporting Goods June 2014 - August 2014
CXOWare November 2013 - April 2014
Big 5 Sporting Goods June 2013 - August 2013
Arby's Restaurant Group, Inc. June 2012 - August 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Public Speaking, English, Logic Synthesis, Entrepreneurship
Education
Gonzaga University 2012 — 2016
Arby's Restaurant Group, Inc. May 2013 - June 2014
Penn Station East Coast Subs October 2012 - November 2012
Vector Marketing May 2011 - August 2011
Skills
Basketball, Volleyball, Creative Writing, Adobe Photoshop, Adobe Premiere, Adobe Audition, Adobe InDesign, Microsoft Word, Microsoft Excel, Microsoft Powerpoint
Education
High Point University 2014 — 2016
High Point University 2014 — 2016
Southwest Guilford High School 2006 — 2010
Cintas June 2015 - Present
Harding University August 2013 - Present
College Church of Christ August 2014 - Present
Vector Marketing June 2012 - July 2012
Arby's Restaurant Group, Inc. June 2010 - February 2012
Skills
Marketing, Research, Social Media, Social Media Marketing, Market Analysis, Microsoft Excel, PowerPoint, Access, Microsoft Office, Public Speaking, Customer Service, Communication, Document Management, Records Management, Conflict Resolution, Public Relations, Social Networking, Microsoft Word, Blogging, Editing, Team Building, Teamwork, Online Marketing, Customer Satisfaction
Education
Harding University 2013 — 2016
Bachelor of Business Administration (BBA), International Business
The King's College 2012 — 2013
Checkers Drive In Restaurants July 2012 - September 2012
Teleservices Direct 2012 - 2012
Arby's Restaurant Group, Inc. July 2008 - November 2010
Sykes 2007 - 2007
Skills
Account Maintenance, Cash Handeling, Communication, Data Entry, Leadership, Microsoft Office, Microsoft Word, Phone Etiquette, PowerPoint, Problem Solving, Research, Customer Service, Sales, Critical Thinking, Teamwork, Social Networking, Facebook, Telephone Skills, Outlook, Access, Cashiering, Call Centers, Microsoft Excel, Social Media, People Skills, Time Management, Hospitality, Customer Experience
Education
Henderson County High School 2006 — 2007
High School Diploma, English Major
Union County High School 2003 — 2006
High School Diploma
Henderson Community College
Business Administration and Management, General, Freshman
Arby's Restaurant Group, Inc. August 2015 - Present
Darden January 2013 - Present
Darden April 2012 - December 2013
Hillshire Brands (formerly Sara Lee Corporation) September 2010 - February 2012
Hillshire Brands (formerly Sara Lee Corporation) June 2009 - September 2009
The Coca-Cola Company February 2006 - August 2008
The Coca-Cola Company August 2002 - February 2006
Skills
Brand Management, Marketing, Strategy, Marketing Strategy, Food & Beverage, Marketing Research, Marketing Communications, Customer Insight, Advertising, Social Media Marketing, Competitive Analysis, Cross-functional Team..., Market Planning, P
Education
The University of Chicago Booth School of Business 2008 — 2010
Master of Business Administration (M.B.A.), Marketing, Strategy, Finance and Entrepreneurship
Georgia State University 1997 — 2001
Bachelor of Arts (B.A.), Journalism
Marination Studios January 2012 - Present
Chipotle Mexican Grill November 2013 - November 2014
Arby's Restaurant Group, Inc. April 2012 - May 2013
Skills
Drawing, Video Games, Architectural Drawings, Music, Poetry, Microsoft Word, Customer Service, Consulting, Cashiering, Food Preparation, Graphic Design, Cooking, Cash Handling Experience, Time Management, Fast-paced, Multi-unit, Cashiers, Cash-handling, Creative Writing, Food Safety, Critical Thinking, Photoshop, Illustrator, Inventory, Art, Leadership
Education
Housatonic Community College 2012 — 2014
Graphic Design
Arby's Restaurant Group, Inc. January 2012 - Present
Reddy Ice July 2010 - January 2012
Legal & General America March 2008 - December 2009
Skills
General Ledger, Accounts Payable, Accounting, Account Reconciliation, Accounts Receivable, Access, Financial Reporting, Sarbanes-Oxley Act, Auditing, QuickBooks, Invoicing, Payroll, Microsoft Excel, Financial Analysis, Process Improvement, PeopleSoft, Analysis, Budgets, Outlook, Financial Statements
Education
Georgia State University
Bachelor of Business Administration (B.B.A.), Accounting
Farmers Insurance December 2013 - Present
Steelcase August 2013 - December 2013
Arby's Restaurant Group, Inc. June 2005 - August 2013
Homes and Lifestyles of Colorado November 2011 - May 2012
Spectrum Health May 2008 - September 2008
East Hills Athletic Club September 2005 - May 2006
Orchard Hills Swim and Sports Club May 2005 - May 2006
Skills
Restaurant Management, Customer Satisfaction, Food Service, Cash Handling Experience, Time Management, Inventory Management, Food Safety, Serve Safe Certified, Facebook, Labor Management, Social Networking, Restaurants, Food & Beverage, Microsoft Office, Microsoft Word, Microsoft Excel, Communication Skills, Psychology, Criminal Justice, Computers, Data Entry, Telephone Skills, Cashiering, Critical Thinking, Phone Etiquette
Education
Grand Valley State University 2010 — 2013
Bachelors of Science, Psychology
Grand Rapids Community College 2007 — 2010
Associates of Arts Degree, MACRAO
Wilson N. Jones Regional Medical Center September 2015 - Present
GCEC Telecom November 1998 - September 2015
Arby's Restaurant Group September 1997 - November 1998
Arby's Restaurant Group, Inc. September 1997 - November 1998
Skills
CCENT, Telecommunications, Customer Service, Management, Recording, Project Management, Microsoft Office, Team Leadership, Wireless, Sales Management, VoIP, Product Management, Strategic Planning, Account Management, New Business Development, Business Strategy
Education
Grayson County College 2010 — 2010
GED
Sherman High School 1995 — 1998
ARAMARK October 2013 - Present
Vonachen Services Inc. February 2006 - October 2013
Harper's April 2006 - February 2007
Arby's Restaurant Group, Inc. March 2005 - February 2006
Skills
Operations Management, Restaurant Management, Janitorial, Employee Training, Employee Management, Hiring, Inventory Management, Income Statement, Facilities Management, Inventory Control, Customer Satisfaction, P&L Management, Food & Beverage, Process Scheduler, Food Service, Multi-unit, Restaurants, P&L, Profit, Food, Franchising, Food Safety, Cost Control, Hospitality Management, Team Building, Team Management
Education
Illinois Central College 2015 — 2020
Business Administration, Management and Operations
Pekin Community High School 2000 — 2004
Henry County Public Schools March 2014 - Present
Ringer Employment Solutions October 2013 - Present
Home Care January 2010 - Present
Allied Barton May 2012 - January 2013
Outchamind April 2012 - December 2012
Arby's Restaurant Group, Inc. February 2008 - October 2009
Frys Electronics November 2007 - January 2008
Skills
Customer Service, Computers, Microsoft Office, Microsoft Excel, Video Editing, Business, Negotiation, Multimedia, Entertainment, PowerPoint, Strategic Planning, Leadership
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2013
Bachelor of Business Administration (B.B.A.), Managerial Sciences
Gordon College (GA) 2008 — 2010
Arby's Restaurant Group, Inc. June 2011 - July 2012
Indy Parks and Recreation June 2008 - August 2010
Skills
Athletic Training, AED, Cpr Certified, Athletics, CPR Certified, First Aid, Fitness, Exercise Physiology, Fitness Training, Lifeguarding, Strength Training, Weight Training, Sports Nutrition, Sports, Personal Training, Nutrition
Education
Indiana State University 2010 — 2014
Bachelor of Science (BS), Athletic Training/Trainer
Arby's Restaurant Group, Inc. November 2013 - Present
Arby's Restaurant Group, Inc. February 2011 - November 2013
Denny Burgers and Grill January 2010 - December 2010
Steak 'N Shake March 1994 - January 2010
Skills
Multi-unit, Restaurant Management, Food Service, Restaurants, Food, Menu Development, New Restaurant Openings, ServSafe, Hiring, Team Building, Labor Management, Local Marketing, Cooking, Labor Control, Recruiting, Food Safety, Training, Serve Safe Certified, Food, Food Cost Management, Time Management, Hiring Practices, Food Quality, Food Preparation, Bartending, Fast Food, Food Cost Analysis, HACCP, Franchising, Franchise Consulting, Inventory Management, Profit, Customer Satisfaction, Hospitality, Leadership, Employee Training, Budgets, P, Customer Service
Education
Illinois Valley Community College 1994 — 1996
Gaiser Addiction Center May 2014 - July 2014
Arby's Restaurant Group, Inc. May 2012 - July 2014
Pittsburgh Technical Institute January 2010 - July 2010
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Teamwork, Time Management, Customer Service, Research, QuickBooks, Social Media, Public Speaking, Outlook, Psychology
Education
Slippery Rock University of Pennsylvania 2013 — 2014
Bachelor of Science (B.S.), Psychology
Indiana University of Pennsylvania 2011 — 2013
Psychology
Pittsburgh Technical Institute 2009 — 2010
Associate's degree, Marketing
Chestnut Health Systems December 2008 - Present
Sears Holdings Corporation October 2003 - May 2009
Parts Depot June 2008 - December 2008
Arby's Restaurant Group, Inc. March 2000 - October 2003
Skills
Contract Management, Customer Service, Data Entry, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft CRM, Invoicing, Filing, Meeting Scheduling, Inventory Control, UPS Shipping, FedEx Shipping, Adobe Acrobat, Training Coordination, Time Management, Access, Software Documentation
Education
Normal Community West High School 1996 — 2000
Heartland Community College
Associate's degree
Illinois State University
Bachelor of Science (BS), Political Science and Government
Jimmy John's August 2014 - Present
Swanson Pools May 2011 - August 2013
Arby's Restaurant Group, Inc. January 2012 - May 2012
Skills
Quantitative Analysis, Social Influence, Enterprise Control, Communication, Access
Education
Indiana University Bloomington 2012 — 2016
Accounting and Finance
ALDI Stores 2007 - Present
Pekin Insurance January 2002 - Present
Pekin Insurance 2002 - Present
Arby's Restaurant Group, Inc. January 1978 - October 2002
Skills
Visio, Windows, Team Building, Computer Hardware, Training, Customer Service, Microsoft Office, Microsoft Word, Public Speaking, Microsoft Excel, PowerPoint, Marketing, Sales, Insurance, Social Networking, Outlook, Leadership, Social Media, Event Planning, Recruiting
Education
Illinois Central College 1981 — 1982
Bachelor's degree, Barbering/Barber
Pekin high 1978 — 1981
high school
Fine Tune August 2014 - Present
Arby's Restaurant Group, Inc. March 2013 - Present
Yellow Retirement Communities May 2014 - August 2014
Heller Homes May 2011 - August 2014
IU Intramural Sports August 2011 - March 2012
Skills
Landscaping, Microsoft Excel, Microsoft Word, Food Service Operations, Snow Removal, Data Mining, PowerPoint, Microsoft Office, Teamwork, Customer Service, Time Management
Education
Indiana University Bloomington 2011 — 2015
Bachelor's degree, Finance, General, Senior
Fort Wayne Snider High School 2007 — 2011
All
Arby's Restaurant Group, Inc. December 2014 - Present
YP June 2013 - December 2014
Wendy's/Arby's Group, Inc. April 2005 - October 2012
RTM Restaurant Group March 1996 - April 2005
Skills
Customer Service, Leadership, Team Building, Advertising, Account Management, Sales, Management, Marketing, Microsoft Office, Customer Satisfaction, Negotiation, PowerPoint, Microsoft Excel, Restaurants, Training
Education
Dunwoody High School
Georgia Southern University
Bachelor of Science (BS), Communications, General
Self-employed January 2013 - April 2014
Arby's Restaurant Group, Inc. February 2002 - July 2011
McDonald's Corporation March 1997 - November 2001
Skills
Sellers, Real Estate, Investment Properties, Buyer Representation, Relocation, Listings, Real Estate Transactions, Leases, Disposition, Location Intelligence, Lease Negotiations, Corporate Real Estate, Lease Administration, Real Estate Development, Land Acquisition, Contract Negotiation, Dispositions, Sales
Education
Golden Gate University
Master of Business Administration (MBA), Management
Western Washington University
Bachelor's degree, Economics
US Army March 2011 - July 2014
US Army May 2013 - March 2014
Arby's Restaurant Group, Inc. June 2008 - May 2010
Skills
Management, Security Clearance, Highly responsible, Highly Reliable, Goal Oriented, Field Work, Interpersonal..., Highly motivated..., hard worker, Delivering projects on..., Human Resources, Logistics, Military Experience, Arc Welding, MIG welding, Blueprint Reading
Education
Hobart Institute of Welding Technology 2014 — 2015
Currently Enrolled, Welding Technology/Welder
US Army 2010 — 2014
US Army Certificate, Field Sanitation Specialist
Folke Bernadotte Memorial Lib September 2012 - Present
Arby's Restaurant Group, Inc. June 2014 - January 2015
Education
Gustavus Adolphus College 2011 — 2015
Bachelor's Degree, Psychological Science, 3.85
CBIZ MHM, LLC September 2015 - Present
CBIZ MHM, LLC January 2015 - April 2015
Arby's Restaurant Group, Inc. June 2014 - November 2014
Waconia Farm Supply July 2012 - March 2013
Skills
Accounting, Microsoft Excel, Microsoft Word, Microsoft Office, Teamwork
Education
Gustavus Adolphus College 2011 — 2015
Bachelor of Arts (BA), Public Accounting, GPA: 3.49
Arby's Restaurant Group, Inc. September 2013 - Present
The Springs Luxury Apartments February 2011 - September 2013
Avalon at Northbrook Apartments March 2010 - October 2010
IPFW December 2009 - March 2010
Instant Tax Service January 2009 - March 2010
Total Cellular Solutions April 2009 - November 2009
JP Morgan Chase December 2007 - December 2008
Skills
Customer Service, Administrative Support, Scheduling, Data Entry, OSHA, Leasing, Organizational..., Delegate, Conflict Resolution, Interpersonal..., Competence Management, AMSI, Human Resources, Human Capital, Leadership, Advertising, Teamwork, Employee Training, Administrative..., Accounts Receivable, Interpersonal..., Employee Relations, Customer Retention, Professional..., Process Scheduler, Training, Customer Satisfaction, Recruiting, Oracle HR, Conference Coordination, File Management, Microsoft Office, Competency Management
Education
Indiana University-Purdue University at Indianapolis 2011 — 2013
Organizational Leadership & Supervision, Human Resources & Lean Six Sigma
Indiana University—Purdue University Fort Wayne 2006 — 2011
B.A, Hospitality Management and Organizational Leadership Supervision
Jimtown
Core 40
Razacla, Inc. November 1997 - Present
Arby's Restaurant Group, Inc. 1988 - 1997
Education
Georgia State University 1991 — 1993
BA, Business Administration, Management and Operations
University of Florida 1988 — 1989
APAC Customer Services August 2013 - Present
Jason's Deli November 2012 - August 2013
Arby's Restaurant Group, Inc. February 2008 - August 2012
Wendy's/Arby's Group, Inc. January 2006 - January 2008
Skills
Customer-focused Service, Management, Organization Skills, Time Management, Problem Solving, Loss Prevention, Shrink Management, Sign Language, PowerPoint, Microsoft Word
Education
Glendale Community College 2011 — 2017
Entrepreneurial and Small Business Operations
Sunrise Mountain High School 2003 — 2007
Target November 2013 - Present
Arby's Restaurant Group, Inc. June 2010 - September 2011
Gamer Doc February 2010 - September 2010
Skills
Computer Information..., C++, C#, Java, HTML, Windows 7, Visual Basic, SQL, Microsoft SQL Server, Ubuntu, Adobe Photoshop, Adobe Dreamweaver, Microsoft Office, CSS, Sony Vegas Video, Blender, Windows XP, Windows Vista, Apache, Eclipse
Education
Grand Rapids Community College 2011 — 2016
Associate of Arts and Sciences (A.A.S.), Computer and Information Systems Security/Information Assurance
Northview High school 2008 — 2012
Sweetwater Sound March 2014 - Present
Arby's Restaurant Group, Inc. August 2010 - March 2014
Skills
Music Technology, Classical Guitar, Audio Engineering, Live Recording, Studio Recording, Music Production, Guitar, Microsoft Office, Final Cut Pro, Recording, Apple Silver Level..., Apple Gold Level Sales..., Customer Service, Data Entry, Sales, Audio System Design, ProTools
Education
IPFW 2010 — 2013
Bachelor's degree, General Studies
Indiana University Bloomington 2008 — 2010
AT&T August 2013 - Present
Convergys October 2010 - August 2013
Arby's Restaurant Group, Inc. April 2009 - September 2010
Skills
Call Centers, BPO, Workforce Management, Mobile Devices, Apple, Microsoft Word, Microsoft Office, Sales, Customer Service, Android, Windows, Windows Phone, Tablets, AT&T Connect, Food Service, Food Management, Food Safety, Electronics, Television, Telecommunications, Satellite TV, Cash Management, Cashiering, Customer Satisfaction, Customer Experience
Education
Valencia College 2013 — 2015
Associate's Degree, General Studies, 3.5 GPA
Idaho State University 2010 — 2012
3.2 GPA
Highland High School 2007 — 2009
High School
Creative Synergy, Inc. May 2015 - July 2015
Arby's Restaurant Group, Inc. April 2014 - March 2015
WaterMark Systems, Inc May 2011 - August 2011
Williamsburg Christian Academy May 2010 - August 2010
Skills
Graphic Design, HTML scripting, Web Development, Web Design, Drawing, Music Production
Education
Georgia Southern University 2010 — 2016
Information Technology
Red Lobster April 2013 - Present
Arby's Restaurant Group, Inc. February 2011 - May 2013
United States Postal Service December 2004 - April 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Guilford Technical Community College 2009 — 2013
Culinary Arts/Hotel Restaurant Management
Page High School 1998 — 2002
AT&T mobilelife June 2015 - Present
Aldi's April 2014 - Present
Arby's Restaurant Group, Inc. February 2011 - April 2014
KFC/Taco bell March 2008 - February 2011
Skills
Management, Customer Service, Inventory Management, Labor Control, Hospitality, Food, Restaurants, bilingual (spanish), Cashiering
Education
Grayson County College 1990 — 1991
C.N.A, 3.5
Grayson County College 1990 — 1990
E.M.T., 3.75
Lamar high school (Colorado) 1977 — 1979
G.E.D
Arby's Restaurant Group, Inc. March 2015 - Present
Turkey Hill Minit Markets September 2014 - October 2014
G4S November 2013 - December 2013
Arby's Restaurant Group, Inc. May 2013 - October 2013
Bath & Body Works March 2013 - October 2013
Price Rite July 2012 - September 2012
Chocolate World May 2012 - July 2012
Hershey Entertainment & Resorts April 2011 - September 2011
McDonald's June 2010 - September 2010
Hershey Entertainment & Resorts May 2009 - September 2009
Skills
Food Service, Restaurant Management, Cash Register, Cashiering, Training, Food Preparation, Sales, Time Management, Retail, Food, Data Entry, Inventory Management, Cash Handling Experience, Restaurants, Teamwork, Customer Service, Inventory, Retail Sales, POS, Cooking, Security, Food Safety, PowerPoint, Friendly Personality, Microsoft Word, Critical Thinking, Baking, Microsoft Excel, Microsoft Office, Childcare, Inventory Control, Phone Etiquette, Telephone Skills, Loss Prevention, People Skills, Visual Merchandising, Food, Profit, Customer Satisfaction
Education
Harrisburg University of Science and Technology 2012 — 2016
Bachelor of Science (B.S.), Business Administration and Management, General
SciTech High School 2009 — 2012
Diploma, High School, 9-12
Collins Living Learning Center January 2014 - Present
WIUX Student Radio 2014 - 2014
Arby's Restaurant Group, Inc. November 2011 - August 2013
Triton Central Debate Club October 2012 - May 2013
Skills
Prezi, Work Ethic, Communication, Presentations, Social Media
Education
Indiana University Bloomington 2013 — 2017
Bachelor of Science in Business—Legal Studies
Triton Central HIgh School 2009 — 2013
Ross Stores, Inc. July 2015 - Present
Penske Truck Leasing February 2015 - April 2015
Penske Truck Leasing November 2013 - February 2015
Bankers Life March 2013 - June 2013
Howard Consulting & Investments January 2012 - November 2012
Arby's Restaurant Group, Inc. August 2011 - April 2012
Campus Recreation and Intramurals (CRI) August 2009 - January 2010
Arby's Restaurant Group, Inc. June 2006 - July 2008
Skills
Food Service, Cashiering, Restaurants, Cash Register, Food & Beverage, Cooking, Food Preparation, Food Safety, Food, Time Management, Customer Service, Cash Handling Experience, Data Entry, Telephone Skills, Customer Satisfaction, Microsoft Word, Social Media, Sales, Spanish, Marketing, Event Planning, Social Networking, Critical Thinking, Facebook, PowerPoint, Microsoft Excel, Microsoft Office, Event Management, Access, Public Speaking, Community Outreach, Spanish-speaking, Cpr Certified, Data Analysis, Fundraising, Conflict Resolution, Team Building, Social Media Marketing, Student Leadership, Student Engagement, Creative Writing, Research, Volunteer Management, Leadership, Teamwork, Supervisory Skills, Outlook, Nonprofits, Advertising, Management
Education
Georgia Southern University 2008 — 2012
Bachelor of Arts (BA), Spanish Language and Literature
Georgia Southern University 2008 — 2012
Bachelor of Business Administration, Management
Zale November 2009 - Present
Luxottica Retail February 2008 - November 2009
Zale April 2000 - December 2008
Arby's Restaurant Group, Inc. September 1993 - April 2000
Skills
Store Management, Retail, Merchandising, Visual Merchandising, Loss Prevention, Inventory Management, Inventory Control, Customer Service, Profit, Retail Sales, Store Operations, Sales, Customer Satisfaction, Sales Management, Income Statement, Team Building, Driving Results, Management, Microsoft Office, New Store Openings, Training, Planograms, District Management, POS, Selling, Multi-unit Retail..., Business Operations, People Development, Associate Development, Multi-Unit, Recruiting, Time Management, Shrinkage, Employee Training
Education
Holyoke Community College 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
All In One March 2010 - Present
Arby's Restaurant Group, Inc. March 2008 - Present
Skills
Customer Service, Leadership, Employee Training, Microsoft Office, Microsoft Excel, Microsoft Word, Management, Team Management, Supervisory Skills, Supervisory Experience, Cash Management, Team Leadership, Strategic Leadership, Organizational..., Organizational..., Customer Oriented, Customer Support, Contract Negotiation, Negotiation, Macroeconomics, Microeconomics, Business Analysis, Business Strategy, Computer Proficiency
Education
University of Washington 2012 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.0
Highline Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Business Administration and Management, General, 3.1
Soccer Academy Club Toluca Atlanta August 2015 - Present
Target June 2015 - Present
Arby's Restaurant Group, Inc. May 2010 - February 2015
Skills
Customer Service, Microsoft Excel, Social Networking, Leadership, Microsoft Word, PowerPoint, Management, Customer Satisfaction, Teamwork, Marketing, Microsoft Office, Spanish, Tutoring, Public Speaking, Outlook, Training, Analysis, Food Safety, Process Improvement, Six Sigma
Education
Point University 2013 — 2015
Bachelor's Degree, Business Administration, Management and Operations, 3.5
Georgia Perimeter College 2010 — 2013
Associate's Degree, Business Administration and Management, General, 3.0
Centennial High School 2005 — 2009
MCIC Vermont, Inc. October 2013 - Present
Benchmark Brands January 2012 - August 2013
Wendys International July 2011 - January 2012
Wendy's/Arby's Group, Inc. September 2008 - June 2011
Arby's Restaurant Group, Inc. January 2006 - September 2008
Accenture 2004 - 2006
BellSouth Telecommunications 1999 - 2003
CGI (formerly American Management Systems) July 1998 - May 1999
Skills
Project Management, Program Management, Team Leadership, Project Planning, Budgets, Risk Management, Project Estimation, Change Control, Process Improvement, Vendor Management, Business Analysis, Change Management, Management, PMO, Strategic Planning, SDLC, Leadership, Business Process, Software Documentation, Analysis, Agile Methodologies, Business Process..., Integration, MS Project, IT Strategy, PMP, Software Project..., Requirements Analysis, SharePoint, Team Building, Strategy, Resource Management, Time Management, Disaster Recovery, Telecommunications, ERP, Training, Cross-functional Team..., Business Intelligence, Visio, CRM, Project Portfolio..., Quality Assurance, Requirements Gathering, IT Management, Enterprise Architecture, Product Management, Data Center, Testing, Information Technology
Education
Georgia State University - J. Mack Robinson College of Business 1993 — 1998
BBA, Decision Science
Arby's Restaurant Group, Inc. March 2012 - Present
Education
Georgia Perimeter College
ArcelorMittal June 2014 - Present
Indiana University Health Bedford Hospital June 2013 - May 2014
Arby's Restaurant Group, Inc. November 2007 - July 2013
Indiana University Health Bedford Hospital May 2012 - June 2013
Skills
FMLA, HRIS, Human Resources, Deferred Compensation
Education
Indiana University Bloomington 2010 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Giles Chemical March 2014 - Present
Arby's Restaurant Group, Inc. November 2013 - April 2014
Western Carolina University August 2012 - December 2013
Skills
Microsoft Excel, Microsoft Word, Customer Service, Public Speaking, Higher Education, Facebook, Critical Thinking, Teamwork, Accounting, Windows, Outlook, Microsoft Office, QuickBooks, Data Entry
Education
Western Carolina University 2012 — 2013
Bachelor's of Science of Business Administration, Accounting
Haywood Community College 2009 — 2012
Associate of Science (AS), Accounting
UPS Supply Chain Solutions May 2015 - August 2015
Life Time - The Healthy Way of Life Company June 2014 - August 2014
Arby's Restaurant Group, Inc. July 2013 - January 2014
Skills
HTML, JavaScript, Perl, CGI, jQuery, jQuery Mobile, Microsoft SQL Server, Vi, Putty, Visual Studio, C#, Unity, Java, Core Java, Linux, Unix, Unix Shell Scripting, Audacity, Eclipse, SPARC, C, Microsoft Word, Microsoft Excel, PowerPoint, Notepad++, Windows 7, Wireless Routers, SQL
Education
Georgia State University 2012 — 2016
Bachelor’s Degree, Computer Science
Georgia Perimeter College 2011 — 2012
Ameriprise Financial Services, Inc. May 2015 - Present
Liberty Tax Service January 2015 - May 2015
Arby's Restaurant Group, Inc. September 2013 - December 2014
Heidelberg University June 2014 - August 2014
Midpark Village Apartments April 2011 - August 2014
Heidelberg Phoneathon September 2012 - April 2013
Pump It Up April 2010 - April 2012
Skills
Microsoft Word, PowerPoint, Time Management, Microsoft Office, Microsoft Excel, Customer Service, Teamwork, Leadership, Event Planning, Public Speaking, Social Media, Facebook, Social Networking, Team Leadership
Education
Heidelberg University 2012 — 2016
Bachelor of Business Administration (BBA), Accounting and Business/Management
ING August 2013 - Present
Wells Fargo September 2011 - August 2013
The Mergis Group January 2011 - June 2011
Allianz Life June 2008 - February 2010
Arby's Restaurant Group, Inc. 2001 - 2007
Skills
World Class Finance..., Workflow Management and..., Process, Service, and..., Office Production..., Evaluation and..., Negotiation and..., Coaching and training, Public Speaking, Microsoft Excel, Service Management, Coaching, Troubleshooting
Education
Hamline University 2001 — 2007
Bachelor of Arts (B.A.), Political Science
Freddy's Frozen Custard and Steakburgers 2011 - Present
Salt City Splash Aquatic Center June 2012 - July 2012
Arby's Restaurant Group, Inc. May 2012 - June 2012
Skills
Interpersonal..., Organization, Determination, Problem Solving, Learning Quickly, Desire2Learn, Desire to Succeed, Friendly Personality, Critical Thinking, Work Well Independently, Works Well in Groups, Asking Questions, Writing
Education
Pittsburg State University 2011 — 2013
Bachelor of Science (B.S.), Justice Studies with an emphasis in Criminal Justice
Hutchinson Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Psychology
Alorica September 2012 - March 2013
Arby's Restaurant Group, Inc. June 2010 - February 2012
Skills
Customer Service, Customer Satisfaction, Call Center..., Call Centers, Babysitting
Education
Greenville Technical College 2012 — 2014
Arby's Restaurant Group, Inc. August 2014 - Present
Cardinal Web Solutions, LLC February 2014 - August 2014
Cardinal Web Solutions, LLC November 2013 - February 2014
Cardinal Web Solutions, LLC May 2013 - October 2013
Frozen Pints March 2013 - October 2013
The Signal September 2012 - December 2012
Georgia State American Marketing Association Collegiate Chapter October 2010 - December 2012
State Farm Insurance May 2012 - July 2012
Allstate Insurance Agency August 2011 - December 2011
Entaire Global Companies May 2011 - July 2011
Skills
Customer Service, Microsoft Office, Sales, Social Networking, SharePoint, Customer Retention, Social Media, Event Planning, Microsoft Excel, Marketing, Social Media Marketing, PowerPoint, Insurance, Microsoft Word, Time Management, Access, Marketing Strategy, Outlook, Leadership, Marketing Communications, SEO, Integrated Marketing, CRM, Strategic Planning, WordPress, Public Relations, Teamwork, Digital Marketing, SEM, Management, Marketing Management, Lead Generation, Google Analytics, Blogging, Online Marketing, Email Marketing, Advertising
Education
Georgia State University - J. Mack Robinson College of Business 2015 — 2015
Masters of Science, Marketing
Georgia State University - J. Mack Robinson College of Business 2009 — 2013
BBA Marketing, Business
Arby's Restaurant Group, Inc. April 2013 - Present
Wendys\'s Arby's Restuarant Group January 2008 - June 2011
Georgia State University December 2007 - January 2008
Compris Technologies (NCR Corporation) July 1999 - August 2007
Computer Generated Solutions August 1998 - July 1999
Computer Generated Solutions October 1997 - August 1998
BuyPass Corporation June 1996 - October 1997
Skills
Agile Methodologies, Computer Hardware, Databases, Hardware, Microsoft Office, Microsoft SQL Server, Networking, Operating Systems, SDLC, SQL, Servers, TCP/IP, Technical Support, Testing, Troubleshooting, Visio
Education
Georgia State University 1985 — 1991
BS, Business, Management, Marketing, and Related Support Services
Georgia State University
Bachelors Business
The Greene Turtle July 2015 - Present
Office Depot August 2014 - June 2015
Arby's Restaurant Group, Inc. April 2014 - August 2014
McDonald's Corporation June 2013 - October 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Acoustic Guitar, Electric Guitar, Graphic Design, Logo Design, Product Design
Education
Hagerstown Community College 2014 — 2016
Associate's degree, Clinical Psychology
Training and Development Manager seeking new opportunity April 2015 - Present
Ultimate Medical Academy 2014 - Present
Valpak 2002 - 2013
Cox Target Media/Valpak 2002 - 2013
HSN 2000 - 2002
Arby's Restaurant Group, Inc. 1999 - 2000
Transitions Optical 1995 - 1999
Checkers Drive In Restaurants 1992 - 1996
Skills
Strategy, Leadership, Lead Generation, Email Marketing, Marketing Strategy, Market Planning, Negotiation, Direct Marketing, Account Management, Social Media Marketing, Database Marketing, Training, Digital Media, Sales Management, Direct Mail, Customer Service, CRM, Online Marketing, Strategic Planning, Online Advertising, Team Building, Salesforce.com, Sales Presentations, Management, Strategic Partnerships, Selling, Customer Acquisition, Direct Sales, Coaching, Customer Retention, Competitive Analysis, Sales
Education
Georgia Southern University
Bachelor of Science (B.S.), Marketing with minor in Business
London School of Economics and Political Science
Credit toward undergraduate minor/Business, International Business
Multiband July 2014 - Present
TJ Maxx September 2013 - Present
Energizing Indiana July 2013 - September 2013
Arby's Restaurant Group, Inc. June 2008 - May 2013
Handicapable Camp September 2001 - September 2009
Mooresville Movies September 2006 - June 2008
Skills
Works well in a team, Quantitative Research, Customer Service, Team Leadership, Hardwork, Strategic Planning, Highly Organized &..., Interviews, Data Entry, Microsoft Word, Microsoft Office, Time Management, Criminology, Critical Thinking, Cashiering, Cash Register, Teamwork, Employee Training, Highly detail oriented, Leadership, Training, Employee Relations, Inventory Management, Team Building, Coaching, Public Speaking, Sales, Social Media, Supervisory Skills, Loss Prevention, Salesforce.com, Leadership Development, Dependable Team Player, Hospitality, Phone Etiquette, Surveillance, Always Punctual
Education
Indiana State University 2007 — 2013
Master's degree, Criminology, 3.69
Mooresville High School 2003 — 2007
college prep/AP
Liberty Mutual Insurance March 2014 - Present
Liberty Mutual Insurance July 2013 - March 2014
Liberty Mutual Insurance February 2008 - July 2013
Liberty Mutual Insurance October 2006 - February 2008
Arby's Restaurant Group, Inc. May 2003 - September 2006
Skills
Customer Service, Insurance, Microsoft Office, Access, Business Analysis, Underwriting, Commercial Lines, Process Improvement, Software Documentation, Microsoft Word, Microsoft Excel, Project Management, Requirements Gathering, Outlook, Analysis, Data Analysis, Risk Management, Visio, Commercial Insurance
Education
Indiana Institute of Technology 2015 — 2016
Master’s Degree, Organizational Leadership
Indiana Institute of Technology 2010 — 2014
Bachelor of Arts (B.A.), Information Systems
Ivy Tech Community College
Huddle House May 2013 - Present
Captain D's October 2012 - May 2013
Arby's Restaurant Group, Inc. October 2002 - October 2012
Miller Group USA LLC (dba McAlister's Deli & Arby's) August 2008 - December 2010
NPC International (dba Pizza Hut) August 1998 - October 2002
Skills
People Development, Brand Management, Market Development, Asset Managment, Franchising, Profit, Recruiting, Cross-functional Team..., Customer Retention, Accountability, Multi-unit, Restaurant Management, Income Statement, Restaurants, Food Service, Operations Directors, Strategic Leadership, New Store Development, Marketing Strategy, Marketing Management, Operations Management, Operational Excellence, Peer Mentoring, Project Management, Project Planning, Franchise Consulting, Franchise Sales, Account Management, Business Strategy, Business Analysis, New Business Development, POS, New Restaurant Openings, Management, Leadership Development, Retail, Training, P&L Management, Labor Control, Sales, Sales Operations, Hiring, Multi-Unit Management, P&L, Local Marketing, Menu Development, Food, Food & Beverage, Marketing, Team Leadership
Education
Illinois State University 1996 — 1998
Bachelors, Business
Lincoln College 1995 — 1997
Associate's degree, General Studies
Arby's Restaurant Group, Inc. January 2015 - Present
UPS December 2014 - Present
Kroger October 2014 - February 2015
Cedar Fair Entertainment Company May 2011 - August 2011
Westerville Inn Bed and breakfast May 2006 - August 2009
Education
Indiana Institute of Technology 2010 — 2014
B.S, Criminal Justcie
Paradies (Airport Concessions) 2015 - Present
Arby's Restaurant Group, Inc. 2013 - February 2015
Carter's OshKosh B'gosh 2013 - 2013
Dollar General 2011 - 2012
Starbucks Coffee Company 2006 - 2010
The Home Depot 2002 - 2006
Rapidigm 2001 - 2002
GlobalSource IT 2001 - 2001
Avaya 1999 - 2001
Lucent Technologies 1997 - 1999
Skills
Facilities Management, Construction Management, Lease Administration, Project Management, Capital Budgeting, Commercial Facilities, Multi-unit Retail..., Lease Documentation, Corporate Real Estate, SAP, Project Bidding, Scopes Of Work, Store Operations, P&L Analysis, Vendor Management, Team Building, Cross-functional Team..., Business Process..., System Testing, System Deployment, Renovation, Restaurants, Retail, Budgets, Process Scheduler, Leadership, Contract Management, Construction
Education
Georgia Southern University
Business Administration
Mercer University
Political Science
University of Southern California
Infor (US), Inc. November 2013 - Present
Arby's Restaurant Group, Inc. February 2013 - October 2013
Scottrade, Inc October 2011 - December 2012
Fry's Electronics December 2008 - October 2011
Skills
Fluent in English,..., Proficient in SharePoint, Proficient in Microsoft..., Financial Analysis, Accounting, Auditing, Finance, Financial Statements, Financial Reporting, Strategic Financial..., Microsoft Excel, Pivot Tables, Cash, Forecasting, Access, Internal Audit, Microsoft Office
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2012
Bachelor of Business Administration; MBA, Finance; International Business; Finance
State of WA- Department of Developmental Disabilities March 2014 - May 2015
South Seattle Community College September 2012 - March 2013
jcpenney August 2010 - December 2010
Jack in the Box January 2010 - June 2010
Arby's Restaurant Group, Inc. June 2008 - March 2009
Skills
Time Management, Teamwork, Data Entry, Editing, Customer Service, Cashiering, English, Tutoring, Close Attention to..., Home Care, Developmental..., Scheduling, Organization Skills, Problem Solving, Process Efficiency, Filing, PowerPoint, Microsoft Excel, Microsoft Word, Paperwork, Phone Etiquette, Personal Care, Facebook
Education
Green River Community College 2015 — 2017
Bachelor of Applied Science (BASc), Marketing and Entrepreneurship
South Seattle Community College 2011 — 2013
Associate of Arts (A.A.), 3.7
Galls 2015 - Present
Worldclaim 2014 - 2014
Bath & Body Works 2014 - 2014
Sun City Tanning, Inc. 2011 - 2014
Arby's Restaurant Group, Inc. 2006 - 2011
CVS Pharmacy 2006 - 2006
Sun City Tanning, Inc. 2004 - 2006
Career Connections, Inc. 2003 - 2004
Easy Spirit Shoes 2001 - 2003
Outback Steakhouse 1999 - 2002
Skills
Customer Service, Customer Retention, Social Media Marketing, Business Writing, Social Media Blogging, Retail Category..., Sales Management, Advertising Sales, Marketing, Microsoft Office, Event Planning, Fundraising, Freelance Writing, Management, Retail, Customer Satisfaction, Team Building, Training, Sales, Leadership, Inventory Management, Time Management, Hiring, Employee Training, Team Leadership, Operations Management, Budgets
Education
Georgia State University
Urban Policy Studies
Kennesaw State University - Michael J. Coles College of Business
Business Administration and Management, General
Starbucks December 2013 - Present
Bojangles' Restaurants, Inc. October 2012 - November 2013
Arby's Restaurant Group, Inc. March 2011 - October 2012
Education
Guilford Technical Community College 2009 — 2012
Associate's degree, Early Childhood Education and Teaching
Dover Chemical Corp May 2015 - Present
St. Anthony Hospitals May 2014 - July 2014
Arby's Restaurant Group, Inc. April 2010 - July 2014
Sports Authority June 2012 - August 2013
Skills
Typing, Microsoft Office, Team Leadership, Teamwork, Independent Thinking, Adapter, Compassion, Social Innovation, Healthcare Consulting, Healthcare Management, Tenacious Work Ethic, Challenge Driven, People Skills, Data Entry, Sales
Education
Indiana University Bloomington 2011 — 2015
Bachelor’s Degree, Healthcare Management and Policy
Hebron High School 2007 — 2011
High School, 3.49/4.0
Arby's Restaurant Group, Inc. May 2015 - Present
Harbor Light Hospice August 2014 - Present
Arby's Restaurant Group, Inc. May 2011 - Present
Panera Bread 2007 - 2011
Skills
Communication, Computers, People Skills, Organizational..., Organization, Paperwork, Network Administration, Database Administration, Office Administration, Risk Management, Strategic Thinking, Technology, Microsoft Office, Economics, Leadership, Committed to..., Microsoft Word, Team Building, Teamwork, Event Planning, Time Management, Microsoft Excel, Customer Service, PowerPoint, Public Speaking, Social Media, Social Networking, Data Entry, Management, Sales, Customer Satisfaction, Facebook, Training
Education
University of Phoenix 2011 — 2016
Healthcare administration, Long Term Care Administration/Management
Indiana University South Bend 2008 — 2010
Dental Hygiene/Hygienist, Sociology
Mishawaka High School 2004 — 2008
Core 40, General Studies
Arby's Restaurant Group, Inc. March 2013 - Present
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Access, Microsoft Office, Spanish, Communication, Writing, Interpersonal Skills, Leadership, Teamwork, Training, Customer Service
Education
Indiana University-Southeast 2011 — 2015
Bachelor of Science (B.S.), Psychology, Spanish, 3.87
Indiana University August 2015 - Present
City of Fishers May 2015 - August 2015
Grace College & Seminary January 2015 - May 2015
Panera Bread August 2013 - January 2015
Pastime Tournaments, LLC May 2013 - August 2014
Arby's Restaurant Group, Inc. August 2012 - May 2013
Skills
Leadership, Microsoft Excel, Public Speaking
Education
Indiana University Bloomington 2015 — 2018
Accounting
Grace College & Seminary 2014 — 2015
Accounting
Arby's Restaurant Group, Inc. February 2009 - Present
Arby's Restaurant Group, Inc. February 2009 - Present
Education
Harford Community College 2011 — 2016
Associate's Degree, Business Administration and Management, General
Arby's Restaurant Group, Inc. September 2012 - Present
McDonald´s July 2014 - September 2014
Skills
Customer Service, Time Management, Food Preparation, Restaurant, Leadership, Teamwork, Food Industry
Education
Grand Valley State University 2015 — 2017
Bachelor of Science-Hospitality & Tourism Management
Lee High School 2009 — 2012
High School Diploma
Blue Magnet Interactive March 2015 - Present
Blue Magnet Interactive August 2014 - Present
Illinois State University College of Business September 2013 - May 2014
Business Week 2014, College of Business, Illinois State University August 2013 - May 2014
The Alamo II August 2012 - September 2013
Heartland Blood Centers June 2013 - August 2013
Up Late @ State (Illinois State University's Dean of Students) October 2011 - August 2013
Carson's May 2012 - January 2013
Arby's Restaurant Group, Inc. June 2009 - August 2011
Skills
Marketing, Social Media, Social Media Marketing, Event Planning, Time Management, Teamwork, Microsoft Office, PowerPoint, Microsoft Excel, Team Leadership, Public Speaking, Presentations, Integrated Marketing, Microsoft Word, Outlook, Customer Service, Digital Marketing
Education
Illinois State University 2010 — 2014
Bachelor of Science (B.S.), Marketing, 3.56/4
CVS.COM January 2015 - Present
Pangeaa Productions - Non Profit Organization January 2014 - Present
Johnson & Wales University February 2013 - February 2014
FedEx Ground November 2011 - February 2012
Macy's November 2011 - February 2012
See's Candies October 2011 - January 2012
Highline Community College June 2011 - July 2011
Arby's Restaurant Group, Inc. June 2009 - August 2010
Skills
Account Management, Office Management, Microsoft Office, PowerPoint, Microsoft Word, Data Entry, Microsoft Excel, Time Management, Outlook, Teamwork, Event Planning, Social Media Marketing, Blogging, Public Speaking, Creative Writing, Research, Event Management, Leadership, Fundraising, Customer Service, Social Media, Social Networking, Sales, Marketing, Communication
Education
Johnson and Wales University 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Risk Management
Highline Community College 2010 — 2011
Transfer Credits
Kentwood High School 2005 — 2009
High School Diploma, 3.0
permanent tsb June 2015 - July 2015
Arby's Restaurant Group, Inc. March 2012 - August 2013
Skills
Microsoft Excel, Bookkeeping, Leadership, Persistence, Self-confidence
Education
Indiana University Bloomington 2013 — 2017
AmeriCorps June 2015 - Present
Arby's Restaurant Group, Inc. June 2014 - July 2014
City of Detroit June 2011 - August 2011
Skills
Microsoft Office, Customer Service, Public Speaking, Leadership, Microsoft Word, Event Planning, Social Media, PowerPoint, Social Networking, Microsoft Excel, Nonprofits, Mac OS
Education
Michigan State University 2015 — 2017
Bachelor’s Degree, Psychology
Howard University 2013 — 2015
Psychology
BAE Industries May 2014 - Present
Chase & Bylenga, PLLC September 2014 - December 2014
Impel Industries, Inc. May 2010 - May 2014
Arby's Restaurant Group, Inc. March 2011 - October 2011
Skills
Computers, Microsoft Excel, PowerPoint, Microsoft Word, Research, Customer Service, Public Speaking, Event Planning, Public Relations, English, Outlook
Education
Grand Valley State University 2011 — 2015
Bachelor of Science (BS), Criminal Justice
Bank of America August 2014 - Present
Bank of America November 2013 - August 2014
Bank of America May 2012 - November 2013
Bank of America April 2011 - May 2012
Bank of America February 2010 - May 2012
Bank of America January 2007 - February 2010
Lucia's Distributors June 2004 - January 2007
Arby's Restaurant Group, Inc. June 2003 - May 2004
Skills
SAS Programming, SQL Server Management..., Process Improvement, Microsoft Office, SharePoint, Individual Instruction, Customer Education, Training, Classroom Instruction, Call Centers, Customer Service, Sales, Customer Experience, Banking, Risk Management, MS Office Suite, Call Control, Classroom Training, Staff Mentoring, Leading without..., Customer Focus, Customer Satisfaction, Coaching, Credit Cards, Access, Software Documentation, Management
Education
Hillsdale College 1999 — 2003
B.A., Chriistian Studies
Heritage Food Service Group, Inc. December 2014 - Present
Heritage Food Service Equipment November 2007 - December 2014
Arby's Restaurant Group, Inc. September 2001 - November 2007
Skills
Sales, Customer Service, Inventory Management, Cold Calling, Team Building, Sales Management, Negotiation, Account Management, Inventory Control, Operations Management, Time Management, Customer Satisfaction, Management, Leadership, Purchasing, Logistics, Customer Retention, Employee Training, Hiring Personnel, Interviewing Skills, Training, Outlook, Food Service, Microsoft Word, Microsoft Office, P, Hiring
Education
Indiana Institute of Technology 2011 — 2015
CRIMINAL JUSTICE/LAW, Criminology
The Chelsea Group, LLC April 2015 - Present
The Buckle, Inc. October 2014 - April 2015
Home January 2012 - October 2014
Basic Communications 2010 - 2011
Bath & Body Works November 2008 - March 2010
Arby's Restaurant Group, Inc. November 2005 - October 2008
Skills
Public Speaking, Team Leadership, PowerPoint, Telecommunications, Troubleshooting, Product Management, Testing, Store Management, Hiring Employees, Deposits, New Hire Paperwork, Retail Sales, Floor Plans, Customer Service, Customer Experience, Leadership, Management, Time Management, Customer Satisfaction, Microsoft Word, Inventory Management, Teamwork, Microsoft Excel, Employee Training, Microsoft Office
Education
Kirtland Community College 2005 — 2007
Grand Valley State University 2003 — 2005
Communication, General
Freelance / Graphic Design Services September 2014 - Present
Kroger July 2012 - December 2012
Arby's Restaurant Group, Inc. August 2011 - May 2012
Skills
Logo Design, Business Cards, Graphic Design, Photography, Stylists
Education
Independence University 2014 — 2016
Graphic Design
newnan high school 2008 — 2011
Fresno Community Market November 2014 - Present
Forever 21 August 2012 - October 2012
Arby's Restaurant Group, Inc. January 2012 - June 2012
Skills
Medical Terminology, Medical Billing, CPT, Friendly Personality, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Outlook
Education
Heald College-Fresno 2013 — 2015
Associate of Arts and Sciences (AAS), Medical Insurance Specialist/Medical Biller
Walgreens 2010 - 2015
Walgreens 2004 - 2010
Walgreens 2001 - 2004
Arby's Restaurant Group, Inc. 1997 - 2001
Skills
Customer Service, Leadership, Sales, Store Management, Merchandising, Retail, Management, Community Outreach, Corporate Communications, Strategic Communications, Customer Relations, Customer Satisfaction, Employee Relations, Employee Training, Employee Management, Business Strategy, Business Development, Training, Retail Sales, Inventory Management, Time Management, Recruiting, Hiring, Profit, Human Resources, Change Management, Quality Management, Financial Analysis, Training & Development, Strategic Planning, Non-profit..., Collaborative Problem..., Job Evaluation, Performance Reviews, Profit/Loss..., Multi-Unit Management, Scheduling Management, Ethical Decision Making, Innovation Management, Organizational Culture, Administration, Driving Results, Exceeding Targets, Behavioral Interviewing, P&L Management, Inventory Control, Budgets, Team Leadership
Education
Western Governors University 2015 — 2017
Master of Business Administration (M.B.A.), In Progress
Western Governors University 2012 — 2013
Bachelor’s Degree, B.S., Business Administration, Management and Operations
Green River Community College
Associate’s Degree, A.A., College Prep
Kentlake
Towers Watson July 2015 - Present
Noodle Network Usa January 2015 - July 2015
Arby's Restaurant Group, Inc. May 2014 - December 2014
U-Haul International, Inc. October 2013 - April 2014
Starbucks October 2012 - April 2014
Pioneers Memorial Healthcare District October 2011 - November 2013
Spa Gregories July 2012 - September 2012
Skills
Microsoft Office, Excel, Customer Service, Customer Relations, Customer Satisfaction, Multi Tasking, Phone Etiquette, Receptionist Duties, Clerical Skills, Quality Patient Care, Cpr Certified, Healthcare, Secretarial Skills, Operations Management, Cash Management, Social Media, International Students, Sales, Marketing Communications
Education
Imperial Valley College 2011 — 2013
National Emergency Medical Technician Certification, NREMT
Walmart.com eCommerce August 2014 - Present
K4 Solutions, Inc. April 2014 - August 2014
Sonic Drive-In October 2008 - June 2010
Kum & Go September 2007 - September 2008
Arby's Restaurant Group, Inc. May 2004 - June 2007
Skills
Project Management, Microsoft Office, Microsoft Excel, Social Media, Customer Service, Customer Support, 10 Key, Leadership Development, Outlook, PowerPoint, Retail, Time Management, Data Analysis, Business Communications, Sales, Training, Coaching, Healthcare
Education
Grand Canyon University 2009 — 2014
Bachelor of Science (B.S.), Criminal Justice and Corrections, 3.2 GPA
Arby's Restaurant Group, Inc. October 2014 - Present
Memorable Moments by K July 2010 - Present
Kerker & Fleisher October 2011 - October 2014
Assurant Specialty Property May 2008 - January 2011
Trauner Cohen & Thomas May 2006 - April 2008
Collecto Inc November 2003 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, Event Management, Wedding Management, Fax, Outlook, Lotus Notes, Organized Multi-tasker, Highly Organized &..., Leadership, Customer Service, Client Service Oriented, Critical Thinking, Written & Verbal..., Outstanding time..., Pay Close Attention to..., Meet Deadlines, Toastmasters, Team-oriented, Keen Listener, Clerical Skills, Typing, Data Entry, Access, Weddings, Account Management, Marketing Strategy, Marketing, Public Speaking, Bridal Showers, Corporate Events, Process Scheduler, Time Management
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master of Business Administration (MBA), MBA
Westwood College-Atlanta Midtown 2009 — 2011
Bacehlors of Science, Marketing Management
Georgia Perimeter College 2008 — 2009
Bachelors of Science
North East Carolina Prep School July 2015 - Present
Lenoir County Public Schools August 2014 - 2015
Arby's Restaurant Group, Inc. 2007 - 2014
Skills
Teaching, Restaurants, Cashiering, Customer Service, Leadership, Microsoft Excel, Microsoft Office, PowerPoint, Teamwork, Time Management
Education
Indiana University of Pennsylvania 2009 — 2014
Bachelor of Education (B.Ed.), Social Studies Teacher Education, 3.48
Seneca Valley High School 1996 — 2009
Buffalo Wild Wings November 2014 - Present
High Point University August 2013 - Present
Arby's Restaurant Group, Inc. September 2011 - December 2014
Skills
Leadership, Team Leadership, Microsoft Excel, Microsoft Office, Perseverance, Determination to Succeed, Creative Writing, Fast-paced, Work Ethic, Learning Quickly, Success Driven, Challenge Driven
Education
High Point University 2012 — 2016
Solution Tree September 2014 - Present
Arby's Restaurant Group, Inc. February 2013 - October 2014
Indiana University Bloomington January 2014 - May 2014
Long John Silver's May 2012 - February 2013
Skills
Leadership, Microsoft Office, Time Management, Public Speaking, Organization, Communication, Oracle SQL Developer, Customer Service, Team Building, Fundraising, Documentation, Employee Training, Collaborative Problem..., Driven By Results
Education
Indiana University - Kelley School of Business 2015 — 2016
Master’s Degree, Accounting
Indiana University Bloomington 2011 — 2015
Bachelor's degree, Accounting, 3.49
The Jones Group Inc. August 2013 - Present
J. Jill Group July 2007 - August 2013
New York & Company May 2006 - June 2007
Arby's Restaurant Group, Inc. October 2005 - May 2006
Cracker Barrel October 1997 - October 2005
Skills
Store Management, Visual Merchandising, Merchandising, Loss Prevention, Retail, Store Operations, Inventory Management, Retail Sales, Driving Results, Inventory Control, Apparel, Fashion, Employee Training, Sales, New Store Openings, Hiring
Education
Guilford Technical Community College 2008 — 2010
Associate of Arts (A.A.)
Coffee Beans and Brew September 2009 - Present
Kathryn Rottenberger LLC September 2007 - August 2009
Holiday Inn Hotel & Suites March 1996 - September 1998
Country Fresh Deli and Yougurt May 1992 - March 1994
Arby's Restaurant Group, Inc. January 1992 - January 1993
Skills
Cashiering, Customer Service, Microsoft Word, Microsoft Office, Food Service, Event Planning, PowerPoint, Food & Beverage, Microsoft Excel, Time Management
Education
Hondros College 2001 — 2002
Real Estate and Appraisal, Real Estate
Arby's Restaurant Group, Inc. March 2014 - Present
Arby's Restaurant Group, Inc. April 2013 - March 2014
Arby's Restaurant Group August 2012 - April 2013
STONE Resource Group September 2011 - September 2012
Boehringer Ingelheim Vetmedica June 2011 - September 2011
American Eagle Outfitters June 2010 - June 2011
EdVenture Partners January 2011 - May 2011
Atlanta Spirit, LLC September 2010 - December 2010
Abercrombie & Fitch May 2007 - December 2009
City of Duluth June 2008 - August 2009
Skills
Technical Recruiting, Customer Service, Customer Retention, Customer Acquisition, Direct Sales, Product Marketing, Marketing Communications, Retail Industry, Corporate Communications, Internal Communications, Public Relations, Promotion Planning, Promotions, Retail
Education
Georgia State University 2007 — 2011
BBA, Marketing
Peachtree Ridge High School 2003 — 2007
GPS Hospitality April 2015 - Present
Arby's Restaurant Group, Inc. January 2013 - April 2015
Arby's Restaurant Group January 2009 - January 2013
Arby's Restaurant Group October 1997 - January 2009
S1 Corporation January 2000 - October 2001
Skills
Variance Analysis, Accounting, Accounts Payable, P&L, GAAP, Sarbanes-Oxley Act, Forecasting, Account Reconciliation, General Ledger, Financial Reporting, Financial Analysis, Internal Controls, Cash Management
Education
Georgia Southwestern State University 1991 — 1995
Bachelor of Business Administration (BBA), Accounting and Finance
Country Inn & Suites, Eagan Minnesota January 2015 - Present
Country Inn & Suites, Eagan MN December 2013 - January 2015
Clarion Hotel & Conference Center March 2013 - November 2013
Country Inn & Suites, St Paul South MN May 2012 - February 2013
Arby's Restaurant Group, Inc. December 2006 - June 2012
Skills
Guest Service Management, Guest Booking, Food Service, Food Industry, Schedules, Hiring, Time Management, Front Office, Hospitality, Event Management
Education
Globe University 2014 — 2016
Generals, Hospitality Administration/Management
Osakis Public School 1998 — 2003
General
Arby's Restaurant Group, Inc. June 2015 - Present
Hoosier Molded Products November 2013 - Present
Rural King Supply July 2010 - August 2012
Michiana Paralegal Association 2007 - 2011
CVS Caremark May 2005 - July 2010
Northern District of Indiana Federal Community Defenders, Inc March 2010 - June 2010
Indiana Legal Services March 2006 - January 2010
Wal-Mart April 2002 - May 2005
Skills
Microsoft Office, Customer Service, Leadership, Microsoft Word, Interviews, Outlook, Public Speaking, Time Management, Research, PowerPoint, Access, Critical Thinking, Microsoft Excel, Data Entry, Editing, Legal Research, Management, Team Building
Education
Indiana University South Bend 2004 — 2011
BA, General Studies with minor in Criminal Justice, Paralegal Certificate
Three Rivers High School 1988 — 1990
Mishawaka High School 1986 — 1988
Association Innovation Management April 2013 - Present
South Moon Under March 2013 - March 2013
Kmart Corporation October 2012 - January 2013
Romeo's August 2009 - August 2012
Arby's Restaurant Group, Inc. March 2007 - August 2008
Skills
Organizational..., Public Relations, Event Planning, Social Media, Public Speaking, Customer Service, Microsoft Office, Social Networking, Time Management, Teamwork, PowerPoint, Microsoft Word, Employee Relations, Non-profits, Marketing Communications, Facebook, Sales, Editing, Community Outreach, Email Marketing, Newsletters, Telephone Skills, Copy Editing, Data Entry, Managing Database, Application Processing
Education
Indiana University of PA 2008 — 2012
Bachelor's degree, Journalism, Communications
Arby's Restaurant Group, Inc. June 2008 - Present
Bradley Company December 2012 - August 2013
Skills
Customer Service, Food Service, Cashiering, Time Management, Restaurant Management, Restaurants, Food & Beverage, Inventory Management, Food Safety, Food, Cash Register, Cash Handling Experience, CPR Certified
Education
Indiana University South Bend
Arby's Restaurant Group, Inc. May 2009 - Present
Skills
Customer Service, Computer Proficiency, Keyboardist
Education
Indiana University Bloomington 2008 — 2014
Bachelor of General Studies, Liberal Arts and Sciences, General Studies and Humanities
Walmart September 2015 - Present
New Horizons April 2015 - September 2015
Ultra Clean October 2012 - July 2015
Arby's Restaurant Group, Inc. August 2011 - October 2012
Lil Charlie's August 2009 - April 2010
Defender Direct July 2007 - August 2009
Skills
Microsoft Office, Accounting, Microsoft Excel, Team Building, Customer Service, Event Management, Microsoft Word, Operations Management, Restaurant Management, Financial Reporting, Financial Analysis, Social Studies, Kiosk, Problem Solving, Catering, Team Management, Business Planning, Marketing Strategy, Cash Management, Inventory Management, PowerPoint, Sales
Education
Indiana University East 2013 — 2014
Bachelor's Degree, Business Administration and Management, General, Cumulative GPA: 3.471
Ivy Tech Community College-Southeast 2010 — 2013
Associate of Science (A.S.), Business Administration and Management, General, 3.25 GPA
ASHRAE September 2015 - Present
High Museum of Art January 2015 - September 2015
MSLGROUP June 2014 - August 2014
Boys & Girls Clubs of America February 2014 - May 2014
World of Coca-Cola September 2012 - May 2014
Georgia State University September 2012 - May 2014
Arby's Restaurant Group, Inc. July 2013 - November 2013
Georgia State University March 2011 - July 2012
Skills
Student Affairs, Student Development, Community Outreach, Event Planning, Research, Nonprofits, Editing, Media Writing, Public Speaking, Student Leadership, Fundraising, Team-oriented, Leadership, Journalism, Teamwork
Education
Georgia State University 2010 — 2014
Bachelor's Degree, Journalism & Public Relations; Certificate of Advertising; Minor in Marketing
Arby's Restaurant Group, Inc. August 2014 - Present
Skills
Leadership, Communication, Teamwork, Training
Education
Indiana University Bloomington 2011 — 2015
African-American and African Diaspora Studies and Religious Studies
Accenture February 2014 - Present
Grand Valley State University ERP Initiative April 2011 - December 2013
Arby's Restaurant Group, Inc. August 2009 - August 2013
Grand Valley State University Campus Dining September 2009 - March 2011
rue21 June 2009 - August 2009
Skills
Microsoft Word, Customer Service, Inventory Management, Teamwork, Leadership, SAP, Microsoft Access, Microsoft Power Point, Time Management, Organization, Accountable Care, Microsoft Excel, Visual Basic, ABAP, Business Process, Troubleshooting, Training, PowerPoint, Access, Public Speaking
Education
Grand Valley State University 2008 — 2013
Accounting and Management, Management Information Systems, General
Dryden High School 2004 — 2008
High School Diploma, General Studies
Arby's Restaurant Group, Inc. January 2014 - Present
22squared February 2005 - September 2013
Skills
Integrated Marketing, Interactive Marketing, Advertising
Education
University of Georgia - Terry College of Business 1997 — 2001
BBA, Marketing
Georgia State University - J. Mack Robinson College of Business 2002 — 2004
MBA, Marketing
University of Pittsburgh 2001 — 2001
Summer 2001 Semester At Sea
Arby's Restaurant Group, Inc. January 2013 - Present
HGI- Mellow Mushroom HQ July 2010 - December 2012
Domino's Pizza July 2008 - June 2010
JWT March 2007 - June 2008
JWT June 2006 - March 2007
Arby's Restaurant Group July 2005 - January 2006
Skills
Advertising, Marketing Communications, Marketing, Social Media Marketing, Facebook, Digital Marketing, Mobile Marketing, Social Media, Integrated Marketing, Email Marketing, Marketing Strategy, Management, Market Research, Strategy
Education
Georgia State University - J. Mack Robinson College of Business 2001 — 2005
Bachelor of Business Administration, Marketing & Managment
Papa John's International October 2013 - Present
Arby's Restaurant Group, Inc. December 2009 - October 2013
Pizza Hut December 2006 - December 2009
General Motors April 2003 - December 2006
General Motors January 2000 - April 2003
Pontiac-GMC Division August 1995 - January 2000
Tatham Euro RSCG October 1992 - August 1995
FCB Global June 1981 - October 1992
Skills
Advertising, Marketing Strategy, Product Management, Digital Marketing, Social Media Marketing, Brand Management, Turnaround Experience, Corporate Branding, Automotive, Restaurants, Consumer Products, Integrated Marketing, Marketing Communications, Product Launch, Marketing, Market Planning, Marketing Management, Public Relations, Customer Insight, Product Development, Direct Mail, Strategic Planning, P&L Management, Strategic Partnerships, Product Marketing, Strategy, Leadership, Competitive Analysis, Brand Development, E-commerce, Digital Media, Management, Social Media, Sales, Sponsorship, Interactive Marketing, Direct Marketing, Brand Architecture, Media Planning, Multi-channel Marketing, Mobile Marketing, Relationship Marketing, Segmentation, Digital Strategy, Lead Generation, Analytics, Email Marketing
Education
Harvard Business School 1999 — 1999
AMP, Advanced Management
SUNY at Buffalo 1980 — 1981
Master's Degree, Marketing
Benchmark Brands 2012 - Present
The Wendy's company January 2009 - March 2012
Arby's Restaurant Group, Inc. February 2006 - December 2008
Siemens July 2004 - September 2005
CIGNA February 1987 - June 2004
Skills
Leadership, Management, Team Building, Vendor Management, Data Center, Enterprise Software, Strategic Planning, Networking, Customer Service, Integration, Information Technology, Process Improvement, Security, Troubleshooting, ERP, Telecommunications, Budgets, Windows, Business Process, Infrastructure, Project Management, Training, Disaster Recovery, Strategy
Education
Georgia Perimeter College
Bachelor of Science (BS), Computer Science
Georgia State University
Bachelor of Science (BS), Computer Science
Underhill Yaross LLC January 2015 - Present
The Wendy's Company July 2011 - December 2014
Wendy's/Arby's Group, Inc. September 2008 - July 2011
Arby's Restaurant Group, Inc. August 2005 - September 2008
Burr & Forman LLP May 2005 - August 2005
Hartman, Simons, Spielman & Wood 2000 - May 2005
Burr & Forman LLP September 1998 - January 2000
Altman, Kritzer & Levick 1996 - 1998
Skills
Real Estate, Real Estate Development, Real Estate Economics, Loans, Due Diligence, Contract Negotiation, Leases, Real Estate Transactions, Corporate Law, Mergers, Franchising, Mergers, Negotiation, Portfolio Management, Disposition, Mergers & Acquisitions, Dispositions
Education
Georgia State University College of Law 1993 — 1996
J.D.
Georgia State University - J. Mack Robinson College of Business 1987 — 1990
M.B.A., Real Estate
University at Albany, SUNY
Bachelor of Arts (B.A.), Psychology
Arby's Restaurant Group, Inc. October 2014 - Present
Lawn Loppers March 2011 - Present
Arby's Restaurant Group, Inc. September 2013 - October 2014
Robins, Kaplan, Miller & Ciresi L.L.P. January 2012 - September 2013
Robins, Kaplan, Miller & Ciresi L.L.P. January 2004 - January 2012
RE/MAX Northeast 2008 - 2009
Pine State Mortgage 2001 - 2003
Skills
Microsoft Office, Excel, Outlook, Word, PowerPoint, Real Estate, Customer Service, Customer Relations, Adobe Acrobat, Budgeting, Accounting, Budgets, Legal Research, Training, Data Entry, Social Media, Administrative..., Microsoft Excel, Microsoft Word, Administrative..., Payroll
Education
Georgia State University 2002 — 2006
BA, Political Science
Parkview High School 1998 — 2002
Ise Batek November 2007 - Present
Self June 1993 - July 2013
Chicago Board of Election Commissioners March 2000 - November 2012
James Batek June 2006 - November 2006
Intramark January 1999 - January 2000
Details, Details November 1998 - December 1998
Edgewater Community Council June 1998 - July 1998
Arby's Restaurant Group, Inc. August 1997 - August 1997
glass recycling company March 1997 - March 1997
Intramark January 1995 - October 1996
Skills
English proofreading, Microsoft Office, English, Windows, Art, Writing, Public Speaking, Word, Editing, French, Problem Solving, Photography, Marketing, Microsoft Word, Management
Education
Yale University 1969 — 1973
B.A., economics
University of California, Santa Cruz 1979 — 1980
B.A., physics
Yale University 1980 — 1980
Candidate for the Ph.D. but did not complete the initial semester.., astronomy
Illinois Institute of Technology 1988 — 1991
3 years of study towards master's degree, architecture, GPA 3.349
University of South Florida 1977 — 1978
Cambridge MA Adult Education Center studio art 1973 — 1975
Glenbard West High School 1965 — 1969
high school diploma, near 4.0
Steritech October 2013 - Present
Arby's Restaurant Group, Inc. June 2011 - Present
Selvey's Busy Corner February 1993 - December 2010
US Army August 1997 - August 2005
Skills
Graphic Design, Menu Development, Hiring, Restaurants, Restaurant Management, Customer Service, Inventory Management, Food & Beverage, Hospitality, Food Service, Microsoft Office, Food, Catering
Education
Illinois State University 2008 — 2010
Bachelor of Arts (BA), English Language and Literature, General, 3.4
Illinois State University 2001 — 2003
Bachelor's of Science, Art, 3.2
Arby's Restaurant Group, Inc. 2014 - Present
Burger King Corporation 2012 - 2013
Burger King Corporation 2012 - 2012
Burger King Corporation 2011 - 2012
Burger King Corporation 2011 - 2011
NAI Brannen Goddard 2010 - 2010
Indiana University Bloomington 2009 - 2009
Strongwater and Associates 2006 - 2006
Skills
Management, Leadership, Marketing, Marketing Strategy, Customer Service, Negotiation, Analysis, Microsoft Office, Market Research, Business Strategy, Strategic Planning, Financial Analysis, Microsoft Excel, Cross-functional Team..., Tableau, Team Building, Project Management, SQL Server Management..., Enterprise Data..., SQL, Tableau Server, Financial & Operational..., Franchising, Predictive Analytics, Predictive Modeling
Education
Thunderbird School of Global Management 2009 — 2010
Master of Science, Global Management
Indiana University Bloomington 2007 — 2009
Bachelor of Science, Public Affairs
Pie Five Pizza Co June 2014 - Present
Braums March 2011 - April 2014
Pizza Hut September 2009 - March 2011
Hat World July 2005 - August 2009
Baja Fresh July 2003 - July 2005
Rubio's Baja Grill January 1999 - July 2003
Arby's Restaurant Group, Inc. January 1993 - July 1999
Skills
Training, Management, Recruiting, Retail, Sales, Process Scheduler, Hiring, Inventory Management, Team Building, Customer Satisfaction, Customer Service, Leadership, Profit, P, Multi-unit, P&L, Employee Training, Store Management, Inventory Control, Merchandising, Food, Food Service, Restaurants, Operations Management
Education
Grossmont College 1988 — 1990
Chris Crampton Productions August 2009 - Present
United States Postal Service November 2013 - January 2014
Arby's Restaurant Group, Inc. October 2013 - November 2013
KPVI Newschannel 6 April 2012 - May 2013
Idaho State University August 2009 - January 2012
Skills
Film Production, Final Cut Pro, Photoshop, Video Editing, Video Production, Video, Photography, Videography, Broadcast, Adobe Creative Suite, Producing, Non-linear Editing, Broadcast Television, Journalism, Broadcast Journalism, Avid Media Composer
Education
Idaho State University 2006 — 2011
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Pizza X April 2000 - June 2015
Pizza X September 1998 - April 2000
Cedar Fair Entertainment Company April 1997 - September 1997
Arby's Restaurant Group, Inc. June 1993 - October 1996
Skills
Restaurant Management, Restaurants, Food & Beverage, Microsoft Excel, Menu Development, Hospitality, Food Service, Marketing Strategy, Social Media, Employee Training, Hiring Employees, Leadership, Management, Team Building, Customer Service, Process Scheduler, Time Management, Sales, PowerPoint, Food Cost Management, Labor Control, Social Networking, Microsoft Word, Microsoft Office, Budgets, Marketing, Social Media Marketing, Strategic Planning, Training
Education
Indiana University Bloomington 1995 — 1996
William Henry Harrison High School 1992 — 1995
High School
KBP Foods August 2014 - Present
Dunkin Donuts October 2013 - August 2014
Burger King Corporation July 2013 - October 2013
Arby's Restaurant Group, Inc. October 2012 - January 2013
Fazoli's Restaurant Management, LLC January 2007 - August 2012
Caribou Coffee November 2003 - October 2006
Papa Johns April 2000 - October 2003
PJ Food Service August 1997 - April 1999
PJ Food Service August 1997 - April 1999
Skills
Food Safety, SWOT analysis, Brand Awareness, Store Design, Restaurant Management, P&L, Training, Retail, Management, Profit, Budgets, Marketing, Electronics Repair, Help Desk Support, Microsoft Office, Microsoft Word, Lotus Notes, AS400 system, Radiant, POS, Serve Safe Certified, Coffee Shops, Making Coffee, Brand Development, Employee Training, Training Management, Increase Productivity, Computer Proficiency, Computer Network..., Sales, Restaurants, P&L Management, Multi-unit, Local Marketing, Food Service, New Restaurant Openings, Labor Control, Hospitality, Inventory Management, Food & Beverage, Customer Satisfaction, Hiring, Franchise Consulting, Catering, Time Management, Hospitality Management, Cost Control, Purchasing, Team Building, Forecasting
Education
Hamilton Technical College 1999 — 2000
Microsoft, Systems Engineering, 3.4
Phillips Jr College 1989 — 1990
Associates (Not Completed), Electronic Engineering
Gulfport High School 1982 — 1985
diploma, Accounting
Arby's Restaurant Group, Inc. May 2014 - Present
Arby's Restaurant Group February 2012 - May 2014
Arby's Restaurant Group April 2010 - February 2012
Arby's Restaurant Group January 2009 - April 2010
Arby's Restaurant Group April 2008 - January 2009
Arby's Restaurant Group May 2006 - April 2008
MeadWestvaco May 2005 - August 2005
Georgia Tech Enterprise Innovation Institute May 2002 - December 2003
Education
UC Berkeley 2013 — 2015
Professional Certificate in Financial Planning & Analysis
Georgia State University - J. Mack Robinson College of Business 2008 — 2012
MS
Georgia Institute of Technology - Georgia Tech College of Management 2000 — 2006
BS
Pizza Hut April 2012 - Present
Papa Johns June 2008 - March 2012
Arby's Restaurant Group, Inc. October 2006 - November 2007
Education
Hibbing Community College-A Technical and Community College 1996 — 1998
2 year, Restaurant, Culinary, and Catering Management/Manager
Arby's Restaurant Group, Inc. January 2014 - Present
Education
Georgia State University 2009 — 2013
Bachelor of Business Administration, Risk Management & Insurance
WCTC May 2015 - Present
Arby's Restaurant Group, Inc. August 2013 - Present
Skills
Beading, Designs, Order Fulfillment, Managed Hosting, Time Management, Networking, Reviews, Handmade Jewelry, Human Anatomy, Information Systems, Vital Signs, Cashiering, Blood Pressure, Human Physiology, Employee Loyalty, Critical Thinking, Anatomy, Phone Etiquette, Teamwork, Data Entry, Inventory, Medical Terminology, Crafts, Quality Patient Care, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Healthcare, Research
Education
Waukesha County Technical College 2012 — 2016
Associate of Science (AS), Surgical Technology/Technologist
Grand Canyon University 2011 — 2012
Arby's Restaurant Group, Inc. 2010 - Present
Education
Indiana University South Bend 2012 — 2016
Arby's Restaurant Group, Inc. April 2013 - Present
Skills
Research, Leadership, Management, Team Building, Training, Microsoft Excel, Microsoft Word, Sales, Customer Service, Microsoft Office, PowerPoint
Education
Grand Valley State University
Bachelor's degree, Criminal Justice, Psychology
Rehabilitation & Physical Medicine Specialists September 2013 - Present
Lowell Family Medical Center May 2012 - Present
Rehabilitation & Physical Medicine Specialists January 2011 - March 2012
Arby's Restaurant Group, Inc. March 2007 - March 2011
Grand Rapids Community College January 2010 - April 2010
Skills
Vital Signs
Education
Grand Valley State University 2012 — 2014
Bachelor's Degree, Allied Health Science
Arby's Restaurant Group, Inc. May 2008 - Present
Skills
Forecasting, Labor Management, Management, ServSafe, Microsoft Office, Microsoft Excel, Microsoft Word, Schedules, PowerPoint, Access, Accounting, Restaurant Management, Outlook, QuickBooks, Standards Compliance, Inventory Management, Food, Budget Monitoring, P&L Management, P&L Responsibility, Employee Relations, GAAP Standards, Cash Management, Reports
Education
Institute of Business and Medical Careers 2012 — 2013
Associate's degree, Business Administration and Accounting
University of Iowa Hospital October 2013 - Present
Mercy Hospital Iowa City, Iowa 2013 - Present
Arby's Restaurant Group, Inc. April 2000 - March 2013
Mercy Medical Center April 2012 - September 2012
Skills
Medical Laboratory..., Management
Education
Hawkeye Community College 2011 — 2013
Associate of Science (A.S.), Medical Laboratory Technologist
Tiny Treasures Preschool November 2012 - Present
Mac's Gas April 2012 - November 2012
Arby's Restaurant Group, Inc. April 2011 - April 2012
Skills
Cpr Certified, Phlebotomy, Interpersonal..., Customer Service, Multi Tasking, Calculations, Sales
Education
Hinds Community College 2011 — 2013
Currently studying, Registered Nursing/Registered Nurse
Richland High School 2010 — 2011
High School Diploma, Regular/General High School/Secondary Diploma Program
Arby's Restaurant Group, Inc. October 2012 - Present
Target March 2011 - September 2012
Insurance Answers August 2009 - January 2010
Education
Guilford Technical Community College 2013 — 2016
Associate's degree, Business Administration and Management, General
Kittrell Job Corps
EDUStaff, LLC January 2015 - Present
Arby's Restaurant Group, Inc. January 2011 - April 2015
Grand Rapids Public Schools January 2014 - April 2014
Skills
Customer Service, Mathematics Education, Microsoft Word, Secondary Education, Microsoft Office, PowerPoint, Experience Working with..., Microsoft Excel, Inventory Management, Cashiering, Lesson Planning, Team Building, Fundraising
Education
Grand Valley State University 2010 — 2015
Bachelor's Degree, Mathematics Teacher Education
Holland High School 2006 — 2010
High School
The Wendy's Company June 2013 - Present
Arby's Restaurant Group, Inc. June 2012 - October 2013
Education
Indiana University-Purdue University Fort Wayne (IPFW) 2013 — 2017
Admiral Petrolem 2011 - 2012
McDonald's Corporation September 2010 - November 2010
Arby's Restaurant Group, Inc. March 2009 - May 2010
Threshold Academy September 2007 - June 2008
Skills
Customer Service, Food Industry, Childcare, Charter Schools
Education
Belding High School 1990 — 1995
Grand Valley State University 1996 — 1997
Montcalm Community College 1995 — 1996
Arby's Restaurant Group, Inc. May 2014 - Present
Palatine Park District August 2008 - August 2014
Palatine Park District March 2010 - February 2012
Skills
Enthusiasm to learn, Enjoy Working with..., Experience Working with..., Non-profit Volunteer, Microsoft Office, Experience working with..., Comfortable working..., SAS programming, Highly responsible, Social Skills, Oral & Written..., Leadership, Customer Service, Microsoft Word, PowerPoint, Communication, Microsoft Excel, Public Speaking, Facebook, Social Media, Data Entry, Time Management, Event Planning, Social Networking, Teamwork
Education
Northern Illinois University 2013 — 2015
Actuarial Science
Harper College 2010 — 2012
Associate of Arts (A.A.)
Palatine High School
Self-Employed November 2009 - Present
Arby's Restaurant Group, Inc. April 2013 - February 2014
Lowe's Home Improvement March 2012 - July 2012
Wandering Windows October 2011 - March 2012
Save-A-Lot October 2009 - February 2011
ER Solutions February 2009 - October 2009
UPS November 2008 - January 2009
The Home Depot February 2008 - October 2008
Dynamic Security March 2007 - June 2007
Knott County Board of Education January 2007 - June 2007
Skills
Computer Repair, Computer Proficiency, Computer Maintenance, Computer Network..., Computer Software..., Writing, Creative Writing, Microsoft Office, Open Office, Sales, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Customer Oriented, Customer Support, Software Installation, Hardware Installation
Education
Hazard Community and Technical College 2012 — 2013
Associate of Science (A.S.), Physical Sciences
Hazard Community and Technical College 2004 — 2006
Associate of Arts (A.A.), English Language and Literature, General
Hazard Community and Technical College 2001 — 2004
N/A, Computer Systems Networking and Telecommunications
Knott County Central High School 2000 — 2004
High School Diploma
Wawa, Inc. August 2013 - Present
Arby's Restaurant Group, Inc. October 2002 - August 2013
Education
Goldey-Beacom College 2006 — 2010
Bachelor of Business Administration (B.B.A.), Finance, General
Campus Dining September 2013 - Present
Arby's Restaurant Group, Inc. November 2012 - Present
Education
Grand Valley State University 2013 — 2017
Bachelor of Science (B.S.), Integrated Sciences and Education
CVS Caremark Corporation June 2008 - Present
Circuit City October 2007 - May 2008
Arby's Restaurant Group, Inc. February 2006 - July 2007
Skills
Aircraft Systems, Aircraft Maintenance, Avionics, Microsoft Office, Troubleshooting, Electronics, Wiring Diagrams, Teamwork, Team Leadership, Computer Maintenance, Programming Languages
Education
Michigan Institute of Aviation and Technology 2012 — 2014
Aviation and Powerplant Certification
Henry Ford Community College 2010 — 2012
Information Technology
Arby's Restaurant Group, Inc. July 2009 - Present
From the Well House, Indiana University Literary Journal August 2013 - May 2015
The Correspondent, Indiana University Student Newspaper August 2013 - May 2015
Kokomo Center School Corporation October 2013 - July 2014
The Wendy Williams Show May 2007 - July 2009
Education
Indiana University Kokomo 2011 — 2015
Bachelor of Arts, English
Kokomo High School 2007 — 2011
Academic Honors Degree, General
Parkland College Shipping CoordinatorTechical Metals IncNovember 2009 - June 2012
Securitas Security Services USA, Inc. February 2008 - October 2009
Arby's Restaurant Group, Inc. August 2006 - February 2008
Prairie Central High School August 2004 - January 2007
Skills
Customer Service, Employee Training, Spreadsheets, Secretarial Skills, Organization, Community Outreach, Customer Satisfaction, Client Billing, Listening to customers, Business Process...
Education
Parkland College 2014 — 2015
Accounting and Business/Management, 4.0
Heartland Community College 2008 — 2010
Kimberly Clark C&C July 2015 - Present
Checkers Drive In Restaurants, Inc. October 2014 - September 2015
Sonic Drive-In 2012 - 2014
Burger King Corporation May 2007 - March 2012
Advanced Products and Systems September 2005 - August 2007
Arby's Restaurant Group, Inc. August 2003 - August 2005
Fibrebond Corporation October 1999 - May 2002
Education
Grambling State University 1997 — 1999
Biology, General
First Data Merchant Services Merchant Activations SpecialistFirst Data - Hagerstown, M DOctober 2014 - November 2014
Zerin Business Consulting Inc June 2014 - August 2014
Citi April 2014 - June 2014
Citi October 2013 - April 2014
First Data Merchant Services 2014 - 2014
Citimortgage April 2013 - October 2013
Best Buy August 2011 - April 2013
Dairy Queen November 2009 - August 2011
Arby's Restaurant Group, Inc. August 2008 - November 2008
Skills
Communication, Sales, Problem Solving, Conflict Resolution
Education
Member of Science Club, National Organization of Women Club
High School Diploma, Sociology, Psychology and Developmental Psychology; General Studies; General
Hagerstown Community College
Arts & Science
South Hagerstown High School
military August 2012 - Present
Arby's Restaurant Group, Inc. August 2011 - August 2012
Skills
Microsoft Office, Management...., Mass casualty..., Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Making hand receipts..., Chemical testing....
Education
Georgia Military College-Milledgeville Campus 2015 — 2016
Biology, General
Georgia Military College-Milledgeville Campus 2015 — 2016
Associate's degree, Biology, General