Au Bon Pain
Industry: Restaurant company
DescriptionAu Bon Pain is a fast casual restaurant, bakery and café chain headquartered in Boston, Massachusetts, with over 300 locations in the United States, India, and Thailand. The company is owned by Panera Bread, which is owned by JAB Holding Company. JAB is owned by the Reimann family of Germany. Number of locations: Over 300 Founded: 1978, Boston, Massachusetts, United States CEO: Sue Morelli (Jan 2006–) Headquarters: Boston, Massachusetts, United States Parent organization: Panera Bread Founders: Louis I. Kane, Louis Rapuano
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Au Bon Pain Employees
Banana Republic / Gap Inc. October 2013 - Present
Paul U.S.A. January 2012 - August 2013
CB1212 August 2011 - January 2012
Au Bon Pain June 2009 - August 2010
Skills
Employee Recruitment, Mac and Windows..., Team Building, PowerPoint, Customer Liason, Customer Retention, Private Events, Hospitality Management, Bartending, Sales, Employee Training, Management, Budget Management, Food Safety, Serv Safe, TAM
Education
Morgan State University 2014 — 2018
Bachelor's degree, Public Relations/Image Management
Bozii Restaurant December 2013 - Present
Cosi June 2002 - December 2013
Au Bon Pain January 2001 - February 2002
Skills
Restaurant Management, Multi-unit, Restaurants, New Restaurant Openings, Food Service, Labor Control, Menu Development, Food & Beverage, Hiring, Catering, Income Statement, Labor Management, Hospitality, Employee Relations, Succession Planning, Food, Culinary Skills, Employee Training, Recruiting, Serve Safe Certified
Education
Michigan State University 1993 — 1998
Bachelor of Arts (B.A.), Psychology
Up With People Cast B 1990 — 1991
Holt High School 1986 — 1990
Au Bon Pain 2012 - 2013
Golden Corral July 2005 - April 2012
Education
Otterbein College 1971 — 1975
Au Bon Pain December 2013 - Present
Sea Dog Brew & Pub July 2013 - November 2013
Cuban Revolution Restaurants February 2013 - June 2013
Johnson & Wales University September 2011 - November 2011
Kimball Farms February 2008 - August 2011
Frederick's Pastries March 2010 - February 2011
Skills
Customer Service, Food & Beverage, Telephone Skills, Solid computer skills, Planning Budgeting &..., Accounting, Management, Supervisory Skills, Customer Satisfaction, Restaurant Management, Business Planning, Finance, Cash Handling Experience, Business Strategy, Food Service Operations, Culinary Skills, Hospitality Management, Product Demonstration, Presenter, Time Management
Education
Johnson and Wales University 2009 — 2013
Bachelor's degree, Food Service, Hospitality, and Dining Room Management Manager
New England Bartending School 2011 — 2011
Bartending License
Johnson and Wales University 2009 — 2011
Associate of Science (AS), Baking and Pastry Arts/Baker/Pastry Chef
EY August 2015 - Present
Liberty Mutual Insurance June 2014 - August 2014
Au Bon Pain September 2013 - November 2013
Liberty Mutual Insurance June 2013 - August 2013
Au Bon Pain May 2010 - May 2011
Skills
Risk Management, Leadership, Business Analysis, Teamwork, Analytical Skills, Close Attention to..., Customer Service, PowerPoint, Creative Problem Solving, Relationship Management, Highly resourceful, Risk Analysis, Communication, Team Leadership, Communication Skills, Accountability, Risk Assessment, Problem Solving, Hazard Analysis, Quantitative Analytics, Technological..., Information Systems, Financial Analysis, Finance
Education
Penn State University 2011 — 2015
Bachelor of Science (BS), Risk Management, Enterprise Risk Management Option
Swenson Arts and Technology High School 2007 — 2011
Diploma, Culinary Arts, Hotel and Lodging Management, Graduate
Sanford Brown Institute September 2012 - Present
Harlem Hospital Center September 2011 - Present
Harlem Hospital September 2011 - April 2012
Au Bon Pain July 2010 - July 2011
Au Bon Pain July 2010 - July 2011
Skills
Bilingual English and..., 45 Wpm, Medical Terminology, Cpr Certified, Telephone Skills
Education
Sanford-Brown Institute-New York 2012 — 2013
Mercy College
Starbucks August 2010 - May 2013
Au Bon Pain February 2008 - December 2009
Dunkin Donuts June 2006 - January 2008
Skills
Retail Sales, Maintenance Management, Customer Service
Education
Kingsborough Community College 2011 — 2013
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Urban Assembly School For Law and Justice 2004 — 2008
High School diploma
Miami Dade College Office helper
Au Bon Pain 2010 - 2011
Miami International Bookfair November 2009 - November 2009
Skills
Outstanding..., Cultural Sensitivity, Cooperative, Self-confidence, Close Attention to..., Organizational..., Listening to customers, Goal Setting, Eco Friendly, Bilingual, Multi Tasking, Cultural Diversity, Hospitality
Education
Coral Gables Sr. High 2006 — 2010
High School Diploma
Miami Dade College
Specialty's Cafe & Bakery October 2014 - Present
Au Bon Pain October 2007 - November 2013
Caribou Coffee November 2004 - August 2007
Convito Italiano/Betise September 2002 - November 2004
Dick's Last Resort September 1999 - June 2004
John G. Shedd Aquarium June 1998 - November 1999
Sherwin Williams January 1989 - January 1998
Skills
Training, Restaurants, Management, Process Scheduler, Restaurant Management, Interviews, Food, Hiring, Hospitality, Retail, Wine, Sales, Employee Training, Fine Dining, Food Service, Income Statement, Food & Beverage, Multi-unit, Menu Development, Culinary Skills, Profit, Catering, Serve Safe Certified, Hospitality Management, Banquets, Franchising, Labor Control, New Restaurant Openings, POS, Food Safety, Inventory Management, Sanitation, Hospitality Industry, Food Quality, Cuisine, Labor Management, Customer Satisfaction, P&L Management, Pre-opening, Food Preparation, Food Cost Analysis, Bakery, Time Management, Purchasing, Food Industry, Chef, Team Building, Food Service Sanitation, Pastry, Hotel Management
Education
Cooking and Hospitality Institute 1998 — 2000
Culinary Arts; Associates Degree, and Restaurant Management; Culinary Arts
Lakeland College
Textron Corporate August 2015 - Present
Textron - Kautex July 2014 - July 2015
Bank of America December 2011 - March 2014
Bell Helicopter June 2013 - August 2013
Citi March 2009 - December 2011
J.P. Morgan October 2007 - March 2009
Au Bon Pain April 2006 - October 2007
Starbucks March 2007 - June 2007
Members February 2006 - April 2006
Productos Exclusivos March 2004 - December 2005
Education
Texas Christian University 2011 — 2014
Bachelor's degree, Economics/Finance
North Lake College
Associate, Science; Business
Healthcare Services Group, Inc July 2014 - Present
Sysco Foods September 2013 - January 2014
Saladelia Cafe & Catering October 2012 - June 2013
Au Bon Pain June 2012 - October 2012
Murray State University-Dining January 2010 - May 2012
Harrahs Metropolis Casino August 2011 - December 2011
Skills
Cpr Certified, Serv Safe Certified, Microsoft Office, Stratten and Warren, Micros, Adobe, Sales, Inventory Management, Food Safety, Food Service, Customer Service, Management, Hospitality, Catering, Event Planning, Food, Microsoft Word, PowerPoint, Public Speaking, Social Media, Social Networking, Training
Education
Murray State University 2008 — 2012
Bachelors of Science, Nutrition; Food Management
Courtyard by Marriott June 2015 - Present
Au Bon Pain August 2013 - May 2014
Dining Room at The Nittany Lion Inn January 2013 - December 2013
Sheraton Times Square Hotel March 2013 - March 2013
Nittany Lion Inn August 2012 - December 2012
Drury Hotels June 2012 - August 2012
Say Sushi June 2010 - May 2011
Skills
Hospitality, Technical Writing, Microsoft Office, Micros, Opera, Teamwork, Human Resources, Leadership, Food & Beverage, Food Safety, Process Simulation, Hotels, PowerPoint, Microsoft Excel, Customer Service, Time Management, Hospitality Management, Microsoft Word, Restaurants, Training, Hospitality Industry, Hotel Management, Customer Satisfaction
Education
Penn State University 2010 — 2014
Bachelor of Science (B.S.), Hotel Restaurant Institutional Management / Casino Management
University of Minnesota CateringFood service workerUniversity of MinnesotaAugust 2008 - Present
ICHIBAN RESTAURANTES August 2007 - Present
Au Bon pain July 2003 - August 2007
U.S. Bank April 2000 - July 2002
Skills
Great communications...
Education
Jefferson high 1992 — 2010
High school diploma, High School/Secondary Diplomas and Certificates
Minneapolis Community and Technical College 1994 — 1995
General, General Studies
BR Guest Hospitality September 2014 - November 2014
Au Bon Pain August 2013 - May 2014
Capital Wine & Spirits November 2012 - May 2014
The Malvern School June 2009 - August 2011
Texas Roadhouse December 2007 - January 2008
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Public Speaking, Social Media, Sales, Social Networking, Event Planning, Facebook
Education
Penn State University 2009 — 2014
Bachelor's degree, Hospitality Administration/Management
Spring Ford 2006 — 2009
PR Restaurants LLC 1997 - Present
New England El Pollo Loco LLC 2006 - 2011
Au Bon Pain 1994 - 1996
Taco Bell 1990 - 1993
Skills
Budgets, HTML, Strategic Planning, Teamwork, Inventory Management, Editing, Restaurants, Event Planning, Time Management, Hospitality, Social Media, Data Entry
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1980 — 1982
Master of Business Administration (MBA)
University of California, Los Angeles 1970 — 1975
Bachelor of Arts (BA), History
Self Employed; March 2008 - Present
Au Bon Pain June 2010 - February 2013
Skills
Drawing, Songwriting, Singing, Modeling, Fashion, Social Networking, Customer Service, Cashiering, Writing, Gaming, Makeup Artistry
Education
Manchester Community College 2011 — 2014
Still Attending, Music
Toast, Inc. September 2015 - Present
Fireplace Restaurant December 2014 - Present
North Hill Needham Inc. April 2014 - September 2015
Au Bon Pain June 2013 - May 2014
Au Bon Pain September 2012 - August 2013
Wrights Dairy Farm September 2011 - September 2012
The Yankee Candle Company, Inc. February 2007 - September 2011
Providence Bruins October 2008 - January 2009
Skills
Food Service, Food & Beverage, Hospitality, Microsoft Office, Microsoft Excel, Micros, Event Planning, Event Management, Customer Service, Customer Satisfaction, Budgets, Training, Restaurants, Catering, Banquets, PowerPoint, Sales, Hiring, Teamwork, Time Management, Retail, Management, Microsoft Word, Menu Development, Leadership, POS, Food Safety, Marketing, Food, Recipes, Sanitation, Inventory Management, Pastry, Restaurant Management, Hospitality Management, Hotels, New Restaurant Openings, Hospitality Industry, Multi-unit, Labor Control, Culinary Skills, Profit, Cuisine, Income Statement, Menu Costing, Cooking, Fine Dining, Food Preparation, Cakes, Food Quality
Education
Johnson & Wales University 2008 — 2012
Bachelor of Arts (B.A.), Food Service Management
Johnson & Wales University 2008 — 2012
Beverage Management
Spermalie Hotel and Tourism School 2011 — 2011
Certificate in International Hospitality, International Hospitality
Johnson and Wales University 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Baking and Pastry Arts/Baker/Pastry Chef
Frontier Regional School 2003 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
Hershey Entertianment and Resorts May 2015 - Present
Mad Mex Happy Valley August 2013 - May 2015
Au Bon Pain August 2013 - May 2015
Hershey Entertainment & Resorts May 2014 - August 2014
Hershey Entertainment & Resorts May 2013 - August 2013
The Penn Stater Hotel and Conference Center January 2013 - April 2013
Lehigh Valley Restaurant Group November 2010 - March 2013
Nittany Notes September 2012 - December 2012
Salem Park Homeowner's Association June 2010 - August 2012
Skills
ServSafe, TIPS Certified, Scheduling, Personnel Management, Employee Training, Revenue Management, Forecasting, Data Analysis, Customer Service, Social Media, Time Management, Teamwork, Communication, Microsoft Office, Food & Beverage, Microsoft Word, Microsoft Excel, Restaurants, PowerPoint, Hospitality
Education
Penn State University 2011 — 2015
BS Hotel, Restaurant, and Institutional Management, Hospitality Administration/Management, GPA- 3.52
Penn State University - Eberly College of Science August 2015 - Present
Tillotson Design Associates May 2015 - August 2015
Au Bon Pain February 2014 - October 2014
Crayola June 2014 - August 2014
GE Lighting Solutions May 2013 - August 2013
Crayola May 2012 - June 2012
Skills
AGI 32, Revit, AutoCAD, Lighting, Team Building, Solid State Lighting, Engineering, Product Development, Design for Manufacturing, Electrical Engineering, Product Design, Solidworks, Mechanical Engineering, CAD, SolidWorks
Education
Penn State University 2014 — 2016
Masters of Architectural Engineering (M.A.E.), Architectural Engineering (Lighting/Electrical Option)
Penn State University 2011 — 2016
Bachelor of Architectural Engineering (B.A.E.), Architectural Engineering (Lighting/Electrical Option)
Pantheon Institute- Rome, Italy 2014 — 2014
Architectural Studies Minor, Architectural Engineering
Au Bon Pain April 2012 - Present
Marshalls July 2011 - April 2012
Liberty Square Community Center December 2010 - June 2011
Skills
Customer Service, Bilingual-English/Spanis..., Leadership, Microsoft Office, Positive Team Player
Education
Miami Dade College 2013 — 2015
Associate of Science (A.S.), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
miami jackson senior high school 2006 — 2010
high school
Carolina Coastal Properties, LLC January 2014 - Present
Carolina Coastal Properties, LLC 2014 - Present
Human Resource and Training Professional September 2013 - Present
Compass Group May 2013 - September 2013
Uno Restaurants, LLC April 2012 - April 2013
Au Bon Pain August 2002 - February 2010
Au Bon Pain 2002 - 2010
Au Bon Pain September 2000 - August 2002
Metromedia Restaurant Group July 1994 - July 2000
Metromedia Restaurant Group January 1997 - January 2000
Skills
Succession Planning, Leadership Development, Restaurants, Talent Acquisition, Human Resources, Employee Training, Organizational..., Performance Management, Talent Management, Management, Training, Hospitality, Employee Relations, Coaching, Hiring, Recruiting, Leadership, Deferred Compensation, Employee Benefits, Benefits Administration, Interviews, Budgets, Change Management, Strategy, Onboarding, Organizational..., Strategic Planning, Employee Engagement, Workforce Planning, Management Development
Education
Marymount University
State University College of New York at Buffalo
Bachelor of Arts, Special Education
Dollar Thrifty Automotive Group August 2013 - August 2013
Avis Budet Group May 2008 - March 2012
Penn State University September 2005 - June 2008
CVS Pharmacy February 2001 - August 2005
The Wendy's Company February 2001 - October 2001
Au Bon Pain May 1997 - September 2000
Education
Penn State Harrisburg 2007 — 2009
Accounting
Pennsylvania State University-Penn State Mont Alto 2005 — 2006
Accounting
Our Saviour Lutheran High School 1996 — 1999
High School Diploma
Fresh Tilled Soil June 2013 - Present
Fresh Tilled Soil May 2012 - Present
IBM 2015 - 2015
IBM 2015 - 2015
Envision Marketing & Design August 2009 - May 2012
Panraven, Inc. April 2008 - August 2009
Au Bon Pain September 2007 - April 2008
Skills
User Interface Design, Photoshop, Graphic Design, CSS, Flash, Illustrator, User Experience, User Experience Design, User Interface, Dreamweaver, Illustration, QuarkXPress, WordPress, Interaction Design, Graphics, InDesign, User-centered Design, User Scenarios, User Stories, User Testing, Wireframes, Wireframing, UX Strategy, Visual Design, HTML, Agile Methodologies, Web Design, Usability, Usability Testing, Design Thinking
Education
Northeastern University 2000 — 2005
Bachelor of Science (B.S.), Graphic Design
SACI (Studio Art Centers International, Florence, IT) 2004 — 2004
Fine/Studio Arts, General
H&H Hotel Group 2014 - Present
Leaders in New Product Development 2014 - Present
Au Bon Pain 2011 - 2013
Trader Joe's 2008 - 2011
Starbucks Coffee Company 2000 - 2008
Brookdale Senior Living 1994 - 2000
Northeastern University 1992 - 1994
Skills
Leadership, Customer Satisfaction, Training, Cross-functional Team..., Food, Sales, Merchandising, Retail, Team Building, Profit, Customer Service, Food & Beverage, Product Development, Program Management, Time Management, Hiring, Employee Training, Coaching, Product Innovation, Program Development
Education
Northeastern University 1978 — 1983
Bachelor of Science in Business Administration, Business Administration and Management, General
Boston Scholar Athletes 2014 - 2014
Career Collaborative July 2013 - December 2013
NU.in August 2012 - December 2012
Triveni School of Dance April 2010 - July 2012
Au Bon Pain September 2011 - May 2012
Skills
Microsoft Word, Microsoft Office, PowerPoint, Research, Microsoft Excel, Community Outreach, Nonprofits, Teaching, Facebook, Social Media, Customer Service, Event Planning, Leadership, Public Speaking, Social Networking
Education
Northeastern University 2010 — 2015
Bachelor of Arts (B.A.), International Relations and Affairs
University of Maryland School of Medicine May 2014 - Present
Beth Israel Deaconess Medical Center November 2013 - May 2014
Northeastern University August 2011 - May 2013
Au Bon Pain January 2010 - February 2012
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Teamwork, HTML, Customer Service, Gel Electrophoresis, Social Media, Windows, Photoshop, Public Speaking, Access, SDS-PAGE, Column Chromatography, Cell Culture
Education
Northeastern University 2011 — 2013
Bachelor of Science (BS), Biotechnology, 3.8
Quincy College 2008 — 2010
Associate's degree, Natural Sciences, 3.8
Truman State University 2007 — 2008
Bachelor of Science (BS), Biology, General
Brigham and Women's Hospital June 2013 - Present
zara April 2013 - June 2013
Au Bon Pain June 2011 - January 2013
J.Crew September 2010 - July 2011
ACEDONE September 2010 - June 2011
ABCD Summerworks July 2006 - August 2010
Skills
PowerPoint, Microsoft Excel, Advertising, Customer Service, Social Media Marketing, Event Planning, Public Relations, Marketing, Event Management, Social Media, Social Networking, Facebook, Time Management, Microsoft Word, Editing, Teamwork, Leadership, Marketing Strategy, Community Outreach, Sales, Data Entry, Account Management, Retail, Healthcare, Email Marketing, English, Outlook
Education
Northeastern University 2010 — 2016
Bachelor of Business Administration (B.B.A.), Marketing
Souper Salad 2015 - Present
Souper Salad 2012 - May 2014
Au Bon Pain September 2007 - February 2013
Chipotle Mexican Grill April 2004 - July 2006
Skills
Sales, Food Safety, Food & Beverage, Restaurants, Customer Satisfaction, POS, Recipes, Restaurant Management, Team Building, Banquets, Hospitality, Supply Chain, Menu Development, Inventory Management, Profit, Customer Service, Food Service, Multi-unit, Hiring, P&L, Catering, New Restaurant Openings, Culinary Skills, Food, Income Statement
Education
Kapiolani Community College 1998 — 1998
Bachelor's degree, Cooking and Related Culinary Arts, General
Strategic Design & Construction December 2009 - Present
Sordoni Construction June 2009 - December 2009
General Growth Properties, Inc February 2006 - December 2008
Strategic Design & Construction January 2002 - February 2006
W/S Development August 1997 - January 2001
Homart Development 1994 - 1995
Au Bon Pain 1990 - 1994
Skills
Certified Owner's..., Infrasture design &..., design & construction..., residential design &..., feasibility studies, forenforensic analysis..., Real Estate Development, Change Orders, Shopping Centers, Construction, Feasibility Studies, Construction Management, Project Estimation, Submittals, Renovation, Project Planning, Residential Design, Facilities Management, Mixed-use, Architectural Design, Land Development, AutoCAD, Contract Negotiation, LEED AP, Contractors, Commercial Real Estate, Residential Homes, LEED, Sustainable Design, Contract Management, Entitlements, Project Management
Education
Northeastern University 1973 — 1978
B.S., Civil Engineering
Columbia University in the City of New York December 2014 - Present
Whistons Culinary Group October 2014 - Present
Dickey's Barbecue Restaurants, Inc. June 2014 - October 2014
Macy's August 2011 - September 2012
Aeropostale October 2010 - April 2011
Au Bon Pain June 2008 - September 2008
Skills
Knowledge of Microsoft..., Can type up to 75 words..., Visual Merchandising, Retail, Merchandising, Cashiering, Apparel, Inventory Management, Retail Sales, Fashion, Inventory Control, Store Management, POS, Customer Service
Education
Kingsborough Community College 2013 — 2014
Roti Mediterranean Grill December 2014 - Present
Au Bon Pain June 2014 - June 2015
Pf changs June 2013 - June 2014
Chipotle Mexican Grill September 2006 - June 2013
Cosi September 2009 - May 2010
Skills
Restaurants, Restaurant Management, Food, Hospitality, Food, Fine Dining, Catering, Banquets, Hospitality Management, Culinary Skills, Hospitality Industry, New Restaurant Openings, Hotels, Food Safety, MICROS, Labor Control, Customer Satisfaction, Hotel Management, Hiring, P, Pre-opening
Education
Monroe College 2007 — 2008
Associate's degree, Hospitality Administration/Management
NYC Dept. of Housing Preservation and Development August 2015 - Present
Verg Veterinarian Emergency and Referral Group September 2014 - November 2014
Macy's October 2013 - December 2013
Biscuits & Bath Doggy Gyms September 2011 - June 2013
Starbucks May 2008 - April 2013
Partners in Care June 2011 - September 2011
Au Bon Pain June 2007 - December 2008
Target May 2005 - October 2005
Skills
Customer Service, Sales, Front Office, Customer Satisfaction, Food, Cashiering, Hiring, Time Management, POS, Retail Sales, Revenue Analysis, Telephone Skills, Data Entry, Employee Training, Schedules, Store Operations, Cash Handling Experience, Food Service, Inventory, Phone Etiquette, Store Management, Restaurants, Catering, Inventory Management, Coaching, Microsoft Office, Inventory Control, Supervisory Skills, Merchandising, Loss Prevention, Hospitality, Payroll, Microsoft Excel, Food, P, Profit, Visual Merchandising, Outlook, Recruiting, Food Safety, Training, Leadership, Management, Teamwork, Microsoft Word, Receptionist Duties, Scheduling, Filing, Event Planning, Retail
Education
Monroe College 2015 — 2016
Associate's degree, Medical Office Management/Administration
Long Island Business Institute 2013 — 2015
Associate's degree, Business Administration, Management and Operations
New England Affordable Housing Management Association 2002 - Present
Au Bon Pain 1989 - 2002
Skills
Management, Nonprofits, Volunteer Management, Program Development, Public Speaking, Budgets, Microsoft Office, PowerPoint, Fundraising, Training, Real Estate, Event Management, Policy, Real Estate Development, Public Relations, Leadership, Strategic Planning, Property Management, Microsoft Excel, Affordable Housing, Marketing, Contract Negotiation, Event Planning, Microsoft Word, Organizational..., Team Leadership, Sales, Team Building, Leadership Development, Negotiation, Customer Service, Fair Housing, Apartments, Social Media, Business Development, Community Development, Project Management, Grant Writing, Association Management, New Business Development, Marketing Strategy, HUD, Non-profits, Leases, Community Outreach, Resource Development, Non-profit..., Social Media Marketing, Tax Credits, Social Housing
Education
Johnson and Wales University
Marketing
Penn National Gaming May 2015 - Present
Compass Group North America August 2013 - Present
Eurest November 2013 - May 2015
GTECH, a subsidiary of International Game Technology PLC August 2009 - August 2013
Au Bon Pain August 2008 - February 2011
Skills
Team Leadership, Quality Assurance, Customer Service, Management, Leadership, Inventory Management, Operations Management, Team Building, Microsoft Office, Process Improvement, Training, Project Planning, Microsoft Excel, Food Service, Food, Hospitality, Food Safety, Food, Cooking, Leadership Development, Customer Satisfaction, Catering
Education
Johnson and Wales University 2003 — 2007
Bachelor of Science (BS), Baking and Pastry Arts/Baker/Pastry Chef
Sodus Central High School 1999 — 2003
Diploma, General Studies
Grand Traverse Pie Company January 2015 - Present
Great Harvest Bread Co. March 2014 - January 2015
Caribou Coffee July 2003 - January 2006
Northeast Foods November 1999 - June 2003
Bruegger's Bagels February 1996 - November 1999
Au Bon Pain May 1995 - November 1995
Skills
Management, Customer Service, Inventory Management, Time Management, Food Service, Food & Beverage, Microsoft Office, Customer Satisfaction, Food, Microsoft Excel
Education
North Carolina Wesleyan College 1991 — 1995
Bachelor of Science (BS), Food Service and Hotel Management
Touro College June 2015 - Present
newrow_ June 2014 - June 2015
Esprit Events Catering June 2010 - June 2014
Au Bon Pain September 2009 - June 2010
Stephen Starr Events June 2009 - September 2009
Providence Marriott Downtown September 2007 - June 2008
Courtyard by Marriott May 2007 - August 2007
Skills
Hospitality, Event Management, Catering, Food & Beverage, Event Planning, Social Media, Menu Development, Management, Customer Service, Corporate Events, Hotels, Fine Dining, Food Service, Sales, Budgets, Recruiting, Training, Customer Satisfaction, Entertainment, Office Management, Hotel Management, Office Administration, Travel Management, Travel Arrangements, Food
Education
Johnson & Wales University 2005 — 2009
Hospitality Management, Food & Beverage Management, International Hospitality
Johnson & Wales University 2005 — 2009
Hospitality + Event Management
Au Bon Pain March 2014 - Present
Philadelphia Eagles October 2011 - Present
Walmart 2011 - 2012
Skills
Cashiering, Loss Prevention, Merchandising, Retail, Inventory Control, Inventory Management, Visual Merchandising, Customer Service, Store Operations, Retail Sales, Shrinkage, Planograms, Cash Register, Data Entry, Customer Satisfaction, Associate Development, Time Management
Education
Upper Merion Area High School 2004 — 2008
High School Diploma
Montgomery County Community College
Au Bon Pain August 2009 - May 2015
King Open School Cambridge Public School June 2012 - September 2014
Community Action Agency of Somerville May 2010 - August 2012
Pranawa Law Firm November 2007 - July 2009
Pranawa Law Firm August 2001 - July 2009
Education
Northeastern University 2015 — 2016
Master of Laws (LL.M.), Law
Tribhuvan Vishwavidalaya 1994 — 2001
Bachelor's degree, Law
Kanti Bhairab Ma. Vi. 1984 — 1994
High School, English, Math, Science
The Cosmopolitan of Las Vegas August 2014 - Present
One Source Talent June 2014 - Present
Au Bon Pain September 2013 - Present
Penn State University August 2010 - August 2014
PAWs Animal Shelter January 2013 - May 2014
The Cosmopolitan of Las Vegas June 2013 - August 2013
Otto's Pub and Brewery January 2013 - June 2013
White Deer Golf Course June 2012 - August 2012
Campus Edge October 2009 - May 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Hospitality, Teamwork, Event Planning, Social Media, Event Management, Hospitality Management, English, Restaurants, Time Management, Hotels, Food & Beverage, Management, Food, Hospitality Industry, Hotel Management, Resorts, Marketing, Customer Satisfaction, Social Networking, Leadership, MICROS, Training, Sales, Tourism, Menu Development, Restaurant Management
Education
Penn State University 2011 — 2014
Bachelor's Degree, HRIM, Hospitality, Casino Management Focus of Study
Sal's Pizza January 2011 - Present
Au Bon Pain October 2013 - December 2013
Pace University April 2012 - September 2012
Michael's Tavern January 2010 - January 2011
Skills
Event Management, Management, Restaurant Management, Food & Beverage, Event Planning, Microsoft Excel, Microsoft Word, PowerPoint, Glo-bus, R&D, iMovie
Education
Pace University - Lubin School of Business 2009 — 2013
Bachelor, Business Administration; Management
Xaverian High School 2005 — 2009
High School Diploma
Au Bon Pain May 2015 - Present
ANTUSA July 2014 - May 2015
Partners HealthCare April 2013 - January 2014
Tufts Medical Center August 2008 - April 2013
Black Duck Software August 2007 - August 2008
Neyshtadt & Pediatric Health Care September 2006 - August 2007
Bakers Best June 2004 - January 2005
Skills
Human Resources, Interviews, Customer Service, Sales, Microsoft Office, Marketing, Talent Acquisition, Management, Access, Public Speaking, PowerPoint, Fundraising, Administration, Healthcare
Education
Northeastern University 2012 — 2014
Associate's degree, Human Resources Management
ACN May 2013 - Present
Au Bon Pain June 2011 - January 2012
Sbarro January 2011 - June 2011
Qdoba Mexican Grill October 2007 - November 2008
Hale and Hearty Soups April 2004 - August 2007
Burger King Corporation October 2001 - February 2004
Kentucky Fried Chicken September 1997 - May 2001
Skills
Thinking Outside The Box, People Management, Multitasker, Organizational..., Training & Development, Employee Training, Food Service, Time Management, Management, Restaurants, Recruiting, Sales
Education
Mercer County Community College 1999 — 2001
Pemberton Township High School 1994 — 1998
Papa Gino"s 2009 - Present
Back Bay Restaurant Group October 2006 - May 2009
Applebees International 2003 - 2006
Arctic Engineering 2000 - 2003
Au Bon Pain 1989 - 2000
US Navy 1965 - 1971
Skills
Team Building, Budgets, Process Scheduler, Management, Leadership, Team Leadership, Facilities Management, Inventory Management, Contract Negotiation, Hospitality
Education
Northeastern University 1983 — 1986
Building Technology
Northeast Institute
HVAC
Pfizer November 2012 - Present
Harvard Medical School January 2012 - September 2012
Northeastern University January 2011 - December 2011
Northeastern University January 2011 - December 2011
Au Bon Pain January 2010 - May 2011
Northeastern University, Residential Security Office February 2010 - March 2011
Northeastern University January 2010 - April 2010
Indica laboratories Ltd May 2009 - July 2009
Relish Pharmaceuticals Ltd March 2009 - May 2009
Skills
SDS-PAGE, ELISA, Western Blotting, PCR, Cell Culture
Education
NORTHEASTERN UNIVERSITY 2009 — 2011
Master of Science, Biotechnology (Molecular Biology Track)
Northeastern University 2009 — 2011
Masters, Biotechnology
RAJIV GANDHI UNIVERSITY 2004 — 2008
Bachelor, Pharmacy
Panera Bread January 2014 - Present
Panera Bread January 2001 - January 2014
Au Bon Pain April 1994 - April 2001
Continental Baking Company February 1987 - April 1994
Skills
Bakery, Manufacturing, Food Safety, Food, Food Industry, P&L, Food Service, Inventory Management, Leadership, HACCP, Team Building, Ingredients
Education
Kansas State University 1983 — 1986
BA
Caffe Nero Americas June 2014 - Present
Uno Restaurants Holdings Corp. February 1999 - November 2013
APA (Automatic Products of America) September 1997 - February 1999
CJ's Distributors September 1994 - September 1997
Au Bon Pain 1990 - 1994
Mitre 1988 - 1989
Skills
Microsoft Excel, Management, Purchasing, Accounts Receivable, Accounting, Forecasting, Budgets, Accounts Payable, Multi-unit, Inventory Management, Income Statement, Leadership, P, Account Reconciliation, Analysis, Financial Analysis, Process Scheduler, Payroll, P&L, QuickBooks
Education
Northeastern University 1985 — 1990
BS, Accounting
ZF TRW February 2015 - Present
Northeastern University February 2013 - December 2014
Au Bon Pain January 2013 - December 2014
Massachusetts Department of Environmental Protection May 2013 - August 2013
Tata Consulting Engineers limited October 2012 - December 2012
SSD Holdings August 2012 - September 2012
Samarth Development corporation December 2010 - January 2011
Skills
Microsoft Office, AutoCAD, Project Management, Construction Management, Six Sigma, Matlab, Analysis, Minitab, Quality Control, Operations Research, Sustainability, Lean Thinking, Microsoft Project, Construction, Lean Construction, Data Analysis, Photoshop, Lingo, Strategic Planning, Taguchi, SigmaStat, Windows, Outlook, Primevera, Gemba Kaizen, Kanban, PDSA, Energy Management, SQL, Supply Chain, Robust Design, Robust Optimization, Acceptance Sampling, Inventory Management, Process Simulation, Arena Simulation..., FMEA, Design for Manufacturing, Microsoft Word
Education
Northeastern University 2013 — 2014
Master of Science (MS), Industrial Engineering, 3.4
Walchand College of Engineering 2008 — 2012
Bachelor of Technology (B.Tech.), Civil Engineering, 3.6
Online CourseWork
Glenn O Hawbaker, Inc January 2015 - Present
Gap Inc./Old Navy July 2013 - September 2015
Gap Inc./Old Navy November 2010 - September 2015
Smeal College of Business August 2014 - December 2014
Au Bon Pain August 2013 - December 2014
Catherines Stores Corporation June 2014 - August 2014
PHEAA January 2012 - August 2012
Skills
Time Management, Customer Service, Microsoft Office, Teamwork, Leadership, Event Planning, Microsoft Word, PowerPoint, Conflict Resolution, Interpersonal Skill, Eye for Details, Organization, Interviewing Skills, Onboarding, SQL, ER Modeling, Coaching, Analytical Skills, Recruiting, Viewpoint, Employee Benefits, Training & Development, E-Verify, Applicant Tracking...
Education
Penn State University 2011 — 2014
Bachelor of Science (B.S.), Management, Human Resources Management Concentration
North Penn High School 2008 — 2011
High School Diploma
Au Bon Pain December 2011 - Present
Wahoo's Eatery 2007 - 2012
Shaws Supermarket 2009 - 2011
Skills
Cashiering, Customer Service, Food Service, Restaurant Management, Restaurants, Public Speaking, Microsoft Office, Communication
Education
Johnson and Wales University 2011 — 2015
Bachelor of Science (BS), Entrepreneurship and Management
Windham Regional Career Center 2009 — 2011
"Style Boston" December 2014 - Present
The Connecticut School of Broadcasting 2013 - Present
All Noise Radio November 2012 - Present
Greater Media Boston - Live and Local March 2012 - Present
Rawhead Arts Production September 2009 - Present
Gordon's Liquor and Fine Wine November 2009 - January 2015
Radio 92.9 September 2012 - June 2014
Boston Celtics June 2013 - August 2013
Au Bon Pain February 2011 - December 2011
TSL Production August 2008 - June 2009
Skills
Event Planning, Social Media, Social Media Marketing, Social Networking, Public Speaking, Event Management, Facebook, Video Production, Blogging, Advertising, Editing, Film Production, Final Cut Pro, Radio, Sales, Marketing, Film, Public Relations, Entertainment, Microsoft Office
Education
Connecticut School of Broadcasting 2012 — 2012
Broadcasting, Radio and Television
Johnson & Wales University 2003 — 2007
Bachelor of Science, Hospitality Management
Au Bon Pain August 2012 - May 2014
Skills
Bilingual-English/Spanis..., Customer Service, Food Service
Education
Virginia Tech 2012 — 2014
Bachelor's Degree, Human Nutrition, Foods and Exercise
Northern Virginia Community College 2009 — 2012
Associate of Science (AS), Science
Au Bon Pain February 2011 - Present
RICKY'S NYC September 2009 - February 2011
V.I.M August 2007 - July 2009
Skills
Catering, Hospitality, Hospitality Management, Customer Satisfaction, Customer Service, Driving Results, Food, Food Service, Menu Development, Restaurant Management, Restaurants
Education
LaGuardia Community College 2001 — 2004
Computer Programming, Specific Applications
University of Phoenix
Hospitality Management
Au Bon Pain 2013 - Present
Potbelly Sandwich Works March 2012 - January 2014
Panera Bread January 2004 - February 2012
Izzy's Deli and Catering September 2002 - January 2004
The Photo Output January 1995 - January 2002
Colorfax January 1990 - January 1995
Domino's Pizza April 1988 - December 1989
Skills
Inventory Control, Restaurant Management, Training & Development, sales building, P&L Analysis, Catering, Snowboarding, Food Safety, Multi-unit, Process Scheduler, New Restaurant Openings, Team Building, Serve Safe Certified, Food Cost Management, Hiring, Multi-Unit Management, New Hire Orientations, Succession Planning, Customer Service, Bartending, Baking, Loss Prevention
Education
Montgomery College 1987 — 1990
Henri Bendel December 2013 - January 2014
Shake Shack October 2013 - November 2013
Au Bon Pain August 2013 - October 2013
ARAMARK September 2012 - May 2013
Skills
Westlaw
Education
Kingsborough Community College 2013 — 2016
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences, General Studies and Humanities
University of Hartford 2012 — 2016
Enterprise Holdings September 2014 - Present
Enterprise Holdings May 2014 - Present
Crumbs Bake Shop June 2013 - May 2014
Au Bon Pain June 2012 - June 2013
Shake Shack April 2010 - May 2012
Skills
Food Safety, Hospitality Management, Employee Training, Food & Beverage, Restaurant Management, Restaurants, Hospitality, Menu Development, Food Service, Customer Satisfaction, Culinary Skills, Catering, Micros, Time Management, Banquets, POS, Training, Hospitality Industry, Food
Education
Monroe College 2011 — 2013
Associate's degree, Hospitality Administration/Management
Carle Foundation Hospital April 2013 - Present
Aunt Martha's Youth Service Center December 2012 - March 2013
Physician's Cooperative February 2012 - October 2012
Au Bon Pain June 2010 - February 2011
Southwest Physicians Group 2011 - 2011
Robert Morris University, Chicago, IL May 2010 - December 2010
Skills
Phlebotomy, EKG, Cpr Certified, Office Management, Customer Service, PowerPoint, Microsoft Word, Teamwork, Microsoft Office, Injectable, Medical Terminology, Telephone Skills, Access, BLS, Healthcare, Hospitals, Public Speaking
Education
Robert Morris University 2009 — 2010
Associates in Applied Sciences, Medical Assisting
Northwestern College 2007 — 2008
Certificate, Phlebotomy and EKG
Au Bon Pain May 2015 - Present
TracPoint November 2012 - May 2015
Steez Magazine July 2012 - April 2015
Trattoria Bellamia January 2012 - December 2013
eProcess Development June 2012 - February 2013
McDonald's Corporation June 2008 - July 2012
North Shore Music Theatre's Backstage Bistro July 2011 - December 2011
Skills
Graphic Design, Adobe Creative Suite, Typography, Logo Design, InDesign, Photoshop, Illustrator, Branding, Advertising, Web Design, CSS 3, HTML 5, Bookbinding, Dreamweaver, Mac, Layout, Posters, Bare Bones Editor, Creative Direction, Microsoft Word, PowerPoint, Art, Social Media, Vector Illustration, Fine Art Photography, Windows 8, Darkroom, Prezi, Photography, Fine Art, Customer Service, CSS, Graphics, Social Media Marketing, Art Direction, Brochures, Labels, Packaging
Education
Montserrat College of Art 2009 — 2013
Bachelor's Degree
South Windsor High School 2005 — 2009
Diploma
East Coast Worldwide Limousine March 2013 - Present
Advantage Reserve July 2012 - March 2013
Au Bon Pain September 2011 - July 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Professional Phone..., Problem Solving, Multi Tasking, Written & Verbal..., Listening to customers, Data Entry
Education
LaGuardia Community College 2014 — 2016
Secondary Education and Teaching
LaGuardia Community College 2013 — 2015
Associate's degree, Secondary Education and Teaching
Training Thru Placement July 2010 - Present
YMCA of Greater Providence June 2015 - August 2015
YMCA of Greater Providence September 2014 - June 2015
YMCA of Greater Providence June 2014 - August 2014
Au Bon Pain March 2012 - June 2014
Newbury College Library September 2009 - September 2012
YMCA of Greater Providence June 2011 - August 2011
Skills
Childcare, Positive Behavior..., Behavior Management, Curriculum Development, Research, Healthcare, Psychology, Organizational..., Ethics, Critical Thinking, Customer Service, Cognitive Psychology, Cultural Awareness, Information Literacy, Literacy, Social Services, Community Outreach, Program Development, Microsoft Office, Leadership, Public Speaking, PowerPoint
Education
Newbury College 2009 — 2013
BA, Psychology
Panera Bread September 2015 - Present
Jersey Mike's Subs June 2014 - September 2015
Au Bon Pain June 2012 - May 2014
M.A. Enterprises Inc. February 2010 - May 2014
Brinker International March 2002 - September 2010
Skills
Restaurants, Restaurant Management, Food Service, Menu Development, Catering, Culinary Skills, Franchising, Food, Food, Multi-unit, Hospitality, P, Cooking, Food Safety, Hospitality Management, Profit, Hospitality Industry, Hiring, Food Quality, Micros, New Restaurant Openings, Pre-opening, Food Industry, Inventory Management, POS, Team Building, Customer Service, Training, Employee Training, Bartending, HACCP
Education
Pace University-Pleasantville/Briarcliff Campus 2002 — 2005
Business Management
Au Bon Pain November 2012 - Present
Panera Bread January 2009 - Present
Skills
Restaurant Management, Restaurants, Food Service, Cashiering, ServSafe, Multi-unit, Labor Control, Customer Service, Food & Beverage, Time Management, Cash Register, Catering, Inventory Management, Menu Development, Food Preparation, Training, Inventory Control, New Restaurant Openings, POS, Labor Management, Serve Safe Certified, Food, Sanitation, Bartending, Baking, Cash Handling Experience, Profit, Phone Etiquette, Hiring, Hospitality, Local Marketing, P, Coaching, Human Resources, Barista Training, Food Cost Management, Telephone Skills, Inventory, Loss Prevention
Education
Penn State University 1998 — 2003
Bachelor of Science (BS), Music Teacher Education
Mystic Dunes Golf Club July 2014 - Present
Caddie Master April 2010 - Present
La Madeleine October 2013 - July 2014
Boloco June 2012 - September 2013
Au Bon Pain March 2011 - June 2012
Panera Bread November 2008 - May 2011
Skills
Restaurant Management, Restaurants, Food Service, Food & Beverage, P&L, Food, Profit, Hiring, Food Cost, Inventory Management, New Restaurant Openings, Hospitality, Hospitality Management, Employee Training, Budgets, Team Building, Local Marketing, ServSafe, Labor Control, Serve Safe Certified, Inventory Control, Customer Service, Leadership, Customer Satisfaction, Management, Training, Time Management, Microsoft Office, Sales, Social Media, Event Planning, Multi-Unit, Event Management, Strategic Planning, Coaching, Microsoft Excel, Social Networking, P, Hospitality Industry, Operations Management, Culinary Skills, Catering
Education
Golf academy of america 2014 — 2015
Associate's degree, Golf Course Operation and management
Nyack College 2000 — 2003
B.S., Secondary Education and Teaching
R.A. Smith National July 2015 - Present
Marquette University Bands August 2014 - May 2015
We Energies December 2012 - May 2015
Recycling Working Group, Marquette University August 2013 - January 2015
Au Bon Pain June 2012 - August 2012
St. Patrick's Parish June 2009 - August 2012
Education
Marquette University 2011 — 2015
Bachelor of Science (BS) in Civil Engineering, Environmental Engineering
Port Freeze January 2009 - Present
Au Bon Pain January 2007 - January 2009
Panera Bread 2005 - 2007
Skills
Restaurants, Social Networking, Catering, Event Planning, Restaurant Management, Training, Budgets, Customer Service, Microsoft Office, Event Management, Leadership, Public Speaking, Sales
Education
Kutztown University of Pennsylvania 2001 — 2005
Public Administration & Spanish
Middlesex Federal Savings Bank, F.A. June 2014 - Present
Middlesex Federal Savings, F.A February 2012 - June 2014
Middlesex Federal Savings, F.A December 2010 - February 2012
Old Navy March 2005 - September 2005
Patriot News August 2003 - November 2003
Southworth's Market January 2002 - August 2003
Store 24 September 2000 - December 2002
Au Bon Pain 1996 - 1997
Skills
Computer Literate, Customer Service, Inventory Management, Retail, Microsoft Excel, Microsoft Word, Data Entry, Organization, Close Attention to..., Switchboard, Retail Management, Inventory Control, Store Management, Internet, Cash Register, Customer Satisfaction, Phone Etiquette, Telephone Reception, Inventory, Merchandising, Loss Prevention, Receptionist Duties, Fax, Clerical Skills, Multi-line Phone, Retail Sales, Spreadsheets, Cashiering, Time Management, Filing, Cash Handling Experience, Administrative..., Outlook, Switchboard Operator, Office Administration, Deposits, General Office Skills, Internet Explorer, Accurate Data Entry, Dependable Team Player, Organization, Organized Multi-tasker, Microsoft Works, Detailed Organization, Mortgage Servicing, Great communications..., Positive Team Player, Easily Adaptable
Education
New England College of Business and Finance 2014 — 2016
Associate's degree, Banking and Finance
Bryman Institute 2004 — 2004
Certificate, Medical Assisting
Madison Park High School 1996 — 2000
High School Diploma, Culinary Arts
Frank V. Thompson
ThinkingPhones June 2015 - Present
Mass PIRG February 2015 - Present
The Work Place June 2014 - August 2014
Au Bon Pain June 2011 - August 2014
Skills
Leadership, Marketing, Customer Service, Recruiting, Interpersonal Skill, Communication Skills, Organization, Highly Reliable, Customer Acquisition, Research, Microsoft Word, Microsoft Office, Microsoft Excel
Education
University of Massachusetts, Amherst 2013 — 2015
Bachelor of Science (B.S.), Political Science and Government
Merrimack College 2011 — 2013
Bachelor of Science (B.S.), Political Science and Government, 3.60
Buca di Beppo December 2014 - Present
Champions July 2014 - Present
Au Bon Pain April 2014 - June 2014
McDonald's Corporation July 2006 - July 2012
Skills
Microsoft Office, Customer Service, Research, Microsoft Excel, Microsoft Word, Event Planning, English, Teamwork, Community Outreach, Teaching, Training, Catering, Restaurants, Hospitality, Food, Food & Beverage, Social Networking, Customer Satisfaction, PowerPoint, Cashiering, Cooking, Restaurant Management, Facebook, Food Safety, Hospitality Management, Inventory Management
Education
Keiser University 2015 — 2017
Associate of Science (AS), Occupational Therapy/Therapist
Keiser University 2010 — 2012
Associate of Science (A.S.), Crime Scene Technology
Lehigh Senior High School 2004 — 2008
Center for the Arts
Au Bon Pain July 2009 - August 2009
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Sports Marketing, Marketing Research
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Sales and Marketing, 3.92 GPA
DeVry College of New York
Bachelor of Professional Studies, Business Administration; Sales and Marketing
Boston Market May 2015 - Present
T-Mobile 2014 - May 2015
Au Bon Pain 2010 - 2014
Starbucks Coffee Company 2003 - 2010
Panera Bread 1997 - 2003
Boston Market 1992 - 1997
Skills
Multi-unit, Coaching, Team Leadership, Hiring, Team Building, Customer Satisfaction, Food Service, Restaurant Management, Hospitality, P&L Management, Profit, P&L, Restaurants, Inventory Management, Food, Retail, Customer Service, Merchandising, Public Speaking, Menu Development, Food & Beverage, Inventory Control, Strategic Planning, Employee Relations, Event Planning, Event Management, Financial Analysis, Purchasing, Customer Relations, Process Improvement, Business Strategy, Forecasting, New Business Development, Problem Solving, Business Planning, Market Planning, Local Store Marketing, Staff Training, Hospitality Management, Cost Control, Retail Management, Profit & Loss Management, Competitive Analysis, Succession Planning, Budgeting, Site Selection, Vendor Relations, Scheduling, Profitability, Guest Service
Education
Marshall University
Beacon Hill Staffing Group February 2015 - Present
Beacon Hill Staffing Group June 2014 - January 2015
Au Bon Pain January 2014 - May 2014
Denihan Hospitality Group May 2013 - August 2013
RAMADA, HOTEL & CONFERENCE CENTER May 2012 - August 2012
Penn State University August 2011 - December 2011
JD’S DELI & GRILLE June 2011 - August 2011
Skills
Recruiting, Human Resources, Interviews, Resume Writing, Microsoft Office, Social Networking, Social Media, Hospitality, Customer Service, Management, Hotels, ServSafe, Hospitality Industry, Organization, Cvent, Access, Spanish, Opera
Education
Penn State University 2010 — 2014
Bachelor of Science (B.S.), Hotel, Restaurant & Institutional Management, Senior
Wayne Hills High School 2006 — 2010
High School Degree
YMCA January 2015 - May 2015
Au Bon Pain August 2013 - December 2014
Miller's Ale House Restaurants May 2014 - August 2014
Diamond Ridge Camps June 2013 - August 2013
Skills
Experience Working with..., Enjoy Working with..., Passion for Helping..., Child Development, Family Studies, Human Development, Psychology, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Word, PowerPoint
Education
Penn State University 2011 — 2014
Human Development and Family Studies & Psychology, Junior
Salus University
Occupational Therapy
Health Republic Insurance of New York June 2014 - Present
Au Bon Pain November 2012 - June 2014
Grand Circle Travel March 2010 - September 2011
TJX September 2007 - October 2009
Raytheon March 2006 - April 2007
Skills
P&L, Forecasting, Financial Analysis, Financial Reporting, Finance, Corporate Finance, Budgets, Accounting, Strategic Financial..., Account Reconciliation, Accounts Receivable, Cash Flow, Auditing, Cash Management, Financial Accounting, Financial Modeling, General Ledger, Internal Audit, Hyperion Enterprise, Sarbanes-Oxley Act, Managerial Finance, Variance Analysis, Fixed Assets, Accounts Payable, SAP, Financial Statements, Cost Accounting, Revenue Recognition, Financial Forecasting, Journal Entries, Internal Controls
Education
Northeastern University 2001 — 2006
Bachelor’s Degree, Finace & Insurance and International Business
American University of Paris
Finance
University of Cambridge
Finance
Seabury Group August 2012 - Present
Family Health Center of Montclair July 2011 - July 2012
neighborhood families January 2003 - March 2012
Rider University August 2008 - May 2011
Rider University September 2007 - May 2011
Au Bon Pain May 2008 - February 2009
Skills
Customer Service, Research, Leadership, Public Speaking, Data Analysis, Training, Team Building, Editing, Community Outreach
Education
Rider University 2007 — 2011
Bachelor of Science, Business Administration
Montclair State University
Master of Arts (M.A.), Child Advocacy and Policy
University of Massachusetts Amherst February 2015 - Present
Keene State College September 2014 - December 2014
Au Bon Pain May 2014 - August 2014
Gymboree August 2012 - August 2013
Cambridge Innovation Center July 2012 - August 2012
Skills
Archives, Adobe Photodeluxe, Transcription, Digitization, File Management, Secondary Education, French, Customer Service, Merchandising, Visual Merchandising, Store Management, Fashion, Window Displays, Retail Sales, Retail, Apparel, Cashiering, Inventory Control, Catering Sales
Education
University of Massachusetts, Amherst 2015 — 2017
History, Secondary Education Certification
Keene State College 2013 — 2014
Transferred after fall 2014, Secondary Education and Teaching, History
Acton-Boxborough Regional High School 2009 — 2013
High School Diploma
Purdue University September 2014 - Present
Ivory Ink LLC September 2010 - Present
Purdue University July 2012 - September 2014
Cleveland Browns April 2011 - July 2012
Au Bon Pain June 2007 - June 2011
American Greetings January 2011 - April 2011
American Greetings May 2010 - August 2010
Countryside Conservancy April 2010 - August 2010
American Greetings January 2010 - May 2010
Cooper-Smith Advertising June 2009 - August 2009
Skills
Adobe Creative Suite, InDesign, Graphic Design, Illustrator, Mac, Photoshop, Advertising, Layout, Logo Design, Social Media, QuarkXPress, Facebook, Adobe Acrobat, Social Media Marketing, Photography, Graphics, Illustration, Posters
Education
Ohio University 2005 — 2009
Bachelor of Science in Visual Communication, Informational Graphics, Publication Design, Advertising
Au Bon Pain September 2014 - Present
Yotality Frozen Yogurt November 2013 - August 2014
Education
Penn State University 2014 — 2018
Labor and Employment Relations
Victor Senior High School 2010 — 2014
Starbucks April 2015 - Present
Elmhurst Memorial Healthcare September 2014 - Present
Children's Specialized Hospital September 2013 - May 2014
Au Bon Pain July 2012 - May 2014
Rutgers University Student Life December 2011 - May 2014
Skills
Public Speaking, Mental Health, Leadership, Writing, English Grammar, English, Creative Writing, Community Outreach, Working With Children, Teamwork, Mentoring, Communication, Elder Care, Team Building, Team Leadership, Case Management, Social Services, Mental Health Counseling, Family Therapy, Adolescent Therapy, Medical Records, Progress Notes, Programming
Education
New York University 2014 — 2015
Master of Social Work (MSW), Social Work
Rutgers University-New Brunswick 2010 — 2014
Bachelor of Arts (B.A.), Clinical/Medical Social Work
Petrocare Marine Consultants, Inc. May 2014 - Present
ABM Industries December 2011 - May 2014
Au Bon Pain October 2010 - December 2011
Skills
Microsoft Excel, Microsoft Word, Teamwork, Logistics, PowerPoint, Photoshop, Social Skills, Chemical Engineering, Operations Management, Time Management, Social Media, Supply Chain Management, Petrochemical, Microsoft Office, Engineering, Team Leadership, Leadership, Maritime Operations, Social Networking, Inspection, Public Speaking, Chemistry, Data Analysis, Event Planning, Final Cut Pro
Education
Manhattan College 2015 — 2016
Master of Science (MS), Chemical Engineering, 3.66/4
Manhattan College 2011 — 2015
BS, Chemical Engineering
Universidad La Salle, A.C. 2014 — 2014
Chemical Engineering Study Abroad, Chemical Engineering
Archbishop Molloy High School 2007 — 2011
UNO Restaurants, LLC September 2013 - Present
Dominos January 2013 - Present
Massachusetts Convention Center Authority January 2014 - September 2014
Flocabulary January 2013 - September 2013
Au Bon Pain May 2011 - August 2013
Skills
Maya, Animation, Final Cut Pro, After Effects, Photoshop, Art, Flash, Video, Video Editing, Illustration, Storyboarding, Drawing, Character Animation, Illustrator
Education
Northeastern University 2010 — 2015
Bachelor of Arts (BA), Animation, Interactive Technology, Video Graphics and Special Effects
Classical High School 2009 — 2010
Panera Bread/Take Home The Bread April 2015 - Present
Le Pain Quotidien October 2008 - March 2015
Cosi 1998 - 2008
Au Bon Pain January 1992 - January 1998
Skills
Multi-Unit, Restaurants, Food, Restaurant Management, Customer Service, P&L Management, Catering, Inventory Management, Food & Beverage, Menu Development, Team Building, Hospitality, Hospitality Management, P&L
Education
Merrimack College 1989 — 1992
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
CIC Group, Inc. October 2014 - Present
SET Environmental, Inc. July 2013 - October 2014
Evans and Dixon, LLC November 2012 - June 2013
Hofmann Properties, Inc/ Watch Us Grow, LLC May 2006 - November 2012
Au Bon Pain August 2003 - April 2006
Skills
Accounts Payable, Accounts Receivable, Accounting, Payroll, Quickbooks, Microsoft Office, Account Reconciliation, Great Plains Software, Invoicing, Bank Reconciliation, ADP Payroll
Education
Western Governors University 2015 — 2017
Bachelor's Degree, Accounting
Kaplan University 2010 — 2012
Associates, Accounting
CulinArt Managed Dining Services August 2014 - Present
CulinArt Managed Dining Services October 2013 - August 2014
Panera Bread September 2011 - October 2013
Au Bon Pain March 2010 - September 2011
Compass Group June 2008 - March 2010
Skills
Restaurant Management, Menu Development, Restaurants, Food Service, Culinary Skills, Food & Beverage, Catering, Food, Serve Safe Certified, Labor Control, ServSafe, Sanitation, Food Quality, Micros, Hospitality Management, Food Cost Management, Baking, Hospitality, Coffee, MICROS
Education
Johnson and Wales University 2004 — 2008
Bachelor of Science (B.S.) concentration Food and Beverage, Food Service Management
Au Bon Pain September 2011 - Present
Parsi Group, Inc. November 2008 - September 2011
PCs For Everyone December 2002 - May 2005
Education
Northeastern University 1997 — 1999
Coursework toward a BS, Computer Engineering
Behavioral Health of the Palm Beaches July 2014 - Present
Wellington Christian School October 2013 - May 2014
Au Bon Pain February 2012 - April 2013
Evaluation Solutions May 2012 - August 2012
BioStar EQ May 2011 - August 2011
Skills
PowerPoint, Microsoft Office, Research, Public Speaking, English, Microsoft Excel, Microsoft Word, Customer Service, Social Media, Teamwork, Organization, Communication
Education
Palm Beach Atlantic University-West Palm Beach 2014 — 2017
Master's Degree, Counseling Psychology
Virginia Tech 2010 — 2013
Bachelor of Science (B.S.), Psychology
The Home Depot October 2013 - Present
AT&T July 2013 - Present
Au Bon Pain April 2011 - September 2011
Skills
Computer Hardware, Microsoft Word, PowerPoint, Troubleshooting, Customer Service, Project Management, Critical Thinking, Computer Repair, Computer Maintenance, Laptops, Networking, Windows, Microsoft Office, Windows 7, Teamwork, Microsoft Excel, Access, Data Entry, Outlook, Time Management, Customer Satisfaction, Social Networking, Leadership, HTML, Public Speaking, Managing, Microsoft Office 2007, Inventory Management, Management
Education
Year up 2013 — 2014
Computer Engineering Technology/Technician
Roger C Sullivan 2007 — 2010
Diploma, General Education
Roger C. Sullivan high school 2007 — 2010
Kendall College
United States Army Reserve March 2013 - Present
Kranich's Jewelers Incorporated January 2015 - June 2015
Au Bon Pain September 2014 - December 2014
Millbrook Marsh Nature Center May 2014 - August 2014
State College Spikes Baseball July 2011 - September 2011
US Army June 2007 - January 2011
Skills
Microsoft Office, PowerPoint, Public Speaking, Microsoft Word, Microsoft Excel, Time Management, Event Planning, Social Media, Social Networking, Facebook, Leadership
Education
Penn State University 2011 — 2014
Bachelor’s Degree, Recreation, Park, and Tourism Management
Vanguard Funding December 2012 - Present
Au Bon Pain April 2011 - November 2011
Education
Nassau Community College 2011 — 2014
Associate's degree, Electrical and Electronics Engineering
FRANK CAREY HIGH SCHOOL 2007 — 2011
Liberal Arts and Sciences/Liberal Studies
Ecolab September 2012 - Present
Au Bon Pain January 2002 - November 2010
Staples January 2009 - April 2010
Skills
Inventory Management, Cashiering, Customer Service, Data Entry, Fax, Outlook, Customer Satisfaction, POS, Merchandising, Time Management, Leadership, Food, Hiring, Hospitality, Inventory Control, Management, P, Sales, Training
Education
Monroe College 2011 — 2013
Bachelor's degree, Science in Criminal Justice
Year Up A studentYear UpSeptember 2010 - Present
Au Bon Pain February 2008 - June 2008
Education
Nassau Community College 2008 — 2009
Liberal Arts
Year Up
Au Bon Pain July 2015 - Present
Papa Gino's and D'Angelo Grilled Sandwiches November 2013 - Present
Coco Key water Resort at Double Tree by Hilton Boston North Shore February 2013 - October 2013
Johnson & Wales University 2010 - 2012
Johnson & Wales University 2010 - 2012
Skills
Food & Beverage, Restaurants, Casual Dining, Bartending, R&D, Customer Service, Hospitality, Food, Time Management, Culinary Skills, Microsoft Office, Catering, Menu Development, Event Planning, Food Safety, Restaurant Management, Hospitality Management, Event Management
Education
Johnson & Wales University 2010 — 2012
Bachelor of Arts (BA), Culinary Food Service Management
Johnson & Wales University 2008 — 2010
Associate of Science (A.S.), Culinary Arts/Chef Training
Saladworks, LLC October 2006 - Present
Au Bon Pain 1992 - 2002
Skills
Food Service, Franchising, Entrepreneurship, Recruiting, Coaching, Restaurants, Restaurant Management, Food, Franchise Consulting, Customer Service, Income Statement, P&L, Team Building, Profit, Retail, Marketing, Leadership, Advertising, Event Planning, Training
Education
Lawrence University 1980 — 1984
BA, Economics/Business
Au Bon Pain August 2013 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Penn State University 2012 — 2016
Bachelor of Arts (B.A.), Economics B.A. Political Science B.A., 3.41
Au Bon Pain 2014 - 2014
Skills
Serve Safe Certified, Restaurants
Education
Johnson & Wales University 2014 — 2018
Great Performances August 2014 - Present
Great Performances August 2014 - Present
Au Bon Pain June 2012 - December 2012
SYEP/NYCHA July 2011 - August 2011
Burger King Brooklyn June 2008 - November 2008
Skills
Customer Service, Microsoft Office, Food, Management, Microsoft Word, PowerPoint, Merchandising, Retail
Education
Kingsborough Community College 2013 — 2013
Food and Beverage Program, Front of House (FOH)
William H. Maxwell High
High School Diploma; GED, High School Equivalence Certificate Program
The Silver Residence April 2006 - Present
Au Bon Pain July 2000 - July 2006
Skills
Employee Relations, Recruiting, Training
Education
Marist College 1994 — 1998
CenturyLink April 2011 - Present
Qwest Communications June 1999 - April 2011
Au Bon Pain October 1995 - December 1998
Skills
SQL, Web Development, Software Design, Microsoft SQL Server, Microsoft Office, Oracle, XML, Troubleshooting, Windows Server, Business Analysis, Integration, Project Management, Team Leadership, Project Planning
Education
Otterbein University 1985 — 1989
BS, Psychology and Visual Arts
Jerry Duties December 2014 - Present
Riverbank Operations September 2012 - September 2014
Au Bon Pain September 2002 - May 2010
Skills
Food Service, Restaurants, Menu Development, Food & Beverage, Hiring
Education
Norwich University 1984 — 1989
BS, Physical Education
Culinary Concepts Group June 2015 - Present
Panera Bread January 1987 - January 2015
Au Bon Pain 1986 - 2001
Carrols Corporation August 1980 - December 1986
Skills
Customer Service, Food, Food & Beverage, Food Service, Franchising, Income Statement, Inventory Management, Leadership, Leadership Development, Menu Development, Multi-unit, P&L, Profit, P&L Management, Restaurant Management, Restaurants, Retail, Sales, Strategic Planning, Strategy, Team Building, Franchise Consulting, Hospitality, Hiring, Catering, Culinary Skills, Customer Satisfaction, Multi-Unit
Education
Mohawk Valley Community College 1981 — 1983
Au Bon Pain March 2008 - Present
Education
Temple University - Fox School of Business and Management 2007 — 2009
EMBA
The Pennsylvania State University 1987 — 1992
Au Bon Pain September 2014 - Present
&pizza January 2014 - August 2014
Le Pain Quotidien November 2009 - December 2013
Crowne Plaza Times Square October 2008 - July 2009
New York Hilton Midtown July 2008 - October 2008
New York Hilton Midtown February 2006 - October 2008
Doubletree Surfcomber June 2005 - February 2006
Skills
Food & Beverage, Restaurants, Hotels, Catering, Food, Micros, Restaurant Management, Training, Menu Development, Leadership, Hospitality, Hiring, Wine, Training Facilitation, Hospitality Management, Banquets, Menu Engineering, Marketing, Hospitality Industry, Staff Development, Management, Hotel Management, Budgets, Grand Openings, Hiring Personnel, Union, Cuisine, P&L Management, P&L, Wine Lists, ADP Payroll, Hands-on Training, Opening New Markets, P&L Accountability, Union Environment, P&L Responsibility, Collective Bargaining, New Store Set Up, New Restaurant Openings, Aloha, Specialty Coffee, Alcoholic Beverages, MICROS
Education
Penn State University 2001 — 2005
B.S., Hotel Restaurant Management
Springside 1990 — 2001
Au Bon Pain May 2009 - Present
Concord Chamber of Commerce (Massachusetts) September 2008 - January 2010
MIT Sloan School of Management June 1991 - June 2008
Education
Middlesex Community College
Au Bon Pain October 2013 - Present
Autopart International December 2010 - October 2013
Health Dialog April 2008 - December 2010
Acushnet Company October 2007 - April 2008
Kraft Sports Group December 2005 - October 2007
Skills
Benefits, Compensation, Employee Relations, Payroll Software, Project Implementation, Payroll Processing, ADP Payroll, Multi-state Payroll, Leadership, Kronos, Deferred Compensation, Payroll, Onboarding, Invoicing, Employee Benefits, HRIS, FMLA, Talent Acquisition, Interviews
Education
Massasoit Community College 1990 — 1993
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Advance Auto Parts November 2008 - Present
Starbucks Coffee Company October 2006 - February 2008
Starbucks Coffee Company October 2003 - October 2006
Starbucks Coffee Company October 1999 - October 2003
Bruegger's Bagels February 1996 - September 1997
Bertucci's May 1995 - February 1996
Au Bon Pain November 1990 - May 1995
Houlihan's Restaurants, Inc. July 1982 - November 1990
Skills
Team Building, Profit Improvement, Achieving Results, Multi-unit, Stores
Education
Michigan State University 1977 — 1982
B.A., Hotel, Restaurant, Institutional Management
Kristine Broe HR Consulting LLC August 2012 - Present
Au Bon Pain October 2001 - August 2012
Hard Rock Cafe August 1997 - September 2001
Skills
Employee Relations, Performance Management, Human Resources, HR Policies, Program Management, Succession Planning, Restaurants, Personnel Management, Interviews, Talent Acquisition, New Hire Orientations
Education
Lake Erie College 1969 — 1972
Sociology
Au Bon Pain March 1992 - February 2013
Au Bon Pain March 1992 - February 2013
Skills
Hospitality Management, Restaurants, Food & Beverage, Food Safety, Food Service, Food Industry, Training
Education
Northeastern Illinois University 1988 — 1992
CC Holdings, Inc. August 2013 - Present
Au Bon Pain September 2007 - July 2013
Au Bon Pain January 1998 - February 2002
Skills
Program Management, Training, Product Development, Multi-unit, Leadership, Franchising, Multi-Unit Management, Food Service, Sales, Profit, Food Safety, Team Building, Team Leadership, Time Management, Restaurant Management, Menu Development, Operations Management, Executive Management, Management, Restaurants, Customer Satisfaction, Food, Benefits Administration, Culinary Skills, Recruiting, Teamwork, Income Statement, Inventory Management, New Restaurant Openings, Hiring, Franchise Consulting, Hospitality, P&L Management, Food & Beverage, Local Marketing, POS, Employee Training, Catering, Fine Dining, Process Scheduler, Retail, Hospitality Management, Labor Control, Inventory Control, Profit Maximization, P&L, Serve Safe Certified, Labor Management, People Development, Wine
Education
Northeastern Illinois University 1979 — 1983
Coverall Health-Based Cleaning System January 2015 - Present
Coverall Health-Based Cleaning System March 2012 - December 2014
Sysco May 2011 - March 2012
Coverall Health Based Cleaning System May 2009 - May 2011
Anita Dee Yacht Charters June 2007 - June 2009
Au Bon Pain August 2004 - June 2007
bd's mongolian barbeque 2000 - 2004
Skills
Account Management, Customer Service, Sales, New Business Development, Team Building, Sales Management, Cold Calling, Microsoft Office, Salesforce.com, Customer Satisfaction, Marketing, Inventory Management, Selling, Sales Presentations, Direct Sales, B2B, Sales Process, Customer Retention, Sales Operations, Lead Generation, Trade Shows, Contract Negotiation, Forecasting, Outside Sales, Training
Education
Michigan State University 2000 — 2004
Bachelor of Arts (B.A.), Hospitality Business
Compass Group August 2013 - February 2015
Lancome November 2012 - August 2013
au bon pain January 2012 - September 2012
au bon pain 2011 - 2012
Sodexo May 1995 - August 2011
Skills
Menu Development, Food & Beverage, Hospitality Management, Food Service, Hospitality, Banquets, Culinary Skills, Restaurant Management, Restaurants, Fine Dining, Hospitality Industry, Hotel Management, Hotels, Food, Facilities Management, Cuisine, Food Safety, Income Statement, Pre-opening, P
Education
Montgomery College
Au Bon Pain
Education
Northeastern University 2008 — 2010
master, Mechanical Engineer(CAD/CAM)
Self Employed July 2012 - Present
Self-Employed 2001 - April 2012
Au Bon Pain 2008 - 2010
Au Bon Pain 2008 - 2008
Starbucks 2007 - 2008
Starbucks 2006 - 2007
Borders 2005 - 2006
Kafein Cafe 2004 - 2005
Kafein Cafe 2003 - 2003
Roxy Cafe 2001 - 2003
Skills
Accounts Payable, Accounts Receivable, Staff Development, Staff Training, Public Relations, Sales, MS Office Suite, Staff Productivity, Quickbooks, Strategic Planning, Office Administration, Event Planning, Team Leadership, Quality Assurance, Internal Audit, Inventory Management, Payroll Processing, Employee Benefits, Social Media, CRM software, Budget Management, Presentation Development, POS, Google Docs, OSHA Regulations, Food Safety, Food Service, Business Correspondence, Phone Etiquette, Report Generation, Customer Service, Microsoft Office, Stage Management, QuickBooks, Payroll, CRM
Education
Loyola University of Chicago
Bachelor of Arts (B.A.), Theatre
ADA Solutions, Inc December 2010 - Present
Au Bon Pain October 2004 - August 2010
Alden Merrell Fine Desserts a division of HJ Heinz November 1997 - January 2004
Interstate Brands Corporation April 1989 - July 1997
Skills
Income Statement, Leadership, Team Building, Business Development, P&L Management, Operations Management, Franchising, Strategic Planning, Inventory Management, Food, Product Development, Profit, Management, Retail, Forecasting, Budgets, P&L, Human Resources, Sales Management, Recruiting, Cross-functional Team..., Sales, Business Planning, Contract Negotiation
Education
Northeastern University 2006 — 2007
Graduate School of Business Administration
Westfield State College 1984 — 1988
Bachelor of Science
Caffѐ Nero November 2012 - Present
Au Bon Pain October 2007 - November 2012
Fresh City restaurants 2003 - 2007
Weathervane Seafood Inc.. 2000 - 2002
Legal Seafoods 1994 - 1998
Mortons of Chicago 1988 - 1991
Skills
Restaurant Management, Food Service, Restaurants, Menu Development, Multi-unit, Food & Beverage, Culinary Skills, Income Statement, Food, Budgets, Hospitality, Catering, Inventory Management, Training, Franchising, Hiring, New Restaurant Openings, P&L Management, Retail, Operations Management, Hospitality Management, Profit, Fine Dining, POS, P&L, Wine, Franchise Consulting, Hospitality Industry, Multi-Unit
Education
Johnson & Wales University
AS, Culinary Arts
Northeastern University
BS, Business Management
Au Bon Pain January 2007 - Present
E Coburn Consulting October 2002 - January 2007
Au Bon Pain October 1999 - May 2002
Lee Kennedy Co., Inc. June 1996 - October 1999
E Coburn Construction January 1993 - June 1996
Shawnut Design & Construction September 1985 - October 1992
Skills
Construction Management, Operations Management, Training Skills, Retail, Restaurants, Restaurant Management, Franchising, Menu Development, Multi-unit, Microsoft Office, P&L, Food Service, Income Statement, Training, Team Building, Hospitality, Food, Food & Beverage
Education
Northeastern University 1983 — 1985
MBA, Operations Management
State University of New York at Albany 1978 — 1981
BA, Psychology/Sociology
Dunkin' Brands February 2002 - Present
Dunkin' Brands 2001 - October 2010
Au Bon Pain 1995 - 2001
Burger King Corporation 1991 - 1995
McDonalds 1981 - 1991
Skills
Budgets, Coaching, Employee Training, Food, Culinary Skills, Food & Beverage, Food Safety, Food Service, Franchise Consulting, Franchising, Great Motivator, Hiring, Hospitality, Income Statement, Inventory Management, Leadership, Leadership Development, Management, Menu Development, Multi-unit, Operations Management, P&L, P&L Management, Performance Management, Profit, Recruiting, Restaurant Management, Restaurants, Retail, Team Building, Training
Education
Ocean County College 1985 — 1995
Associate, Business Administration
Toms River High School South 1980 — 1984
Potbelly Sandwich Works May 2015 - Present
Au Bon Pain January 2013 - May 2015
Starbucks Coffee Company November 1999 - December 2012
Thunder Road Cartage, Inc January 1991 - January 1999
Skills
Retail, Management, Sales, Customer Service, Budgets, Leadership, Store Management, Loss Prevention, Time Management, Store Operations, Visual Merchandising, Profit, Merchandising, Inventory Management, Income Statement, Coffee, Driving Results, Interviews
Education
Montclair State University 1989 — 1992
Batchelor of Arts, Business Administration
Au Bon Pain October 2014 - Present
Au Bon Pain June 2013 - October 2014
Penn State University November 2012 - June 2013
Skills
PowerPoint, Theatre, Performing Arts, Photoshop, Teaching, Event Planning, Social Media, Event Management, Set Design
Education
Penn State University 2005 — 2009
Bachelor of Fine Arts (BFA), Technical Theatre/Theatre Design and Technology
Penn State University 2005 — 2009
Penn State University 2005 — 2009
Starbucks October 2012 - Present
Au Bon Pain January 2012 - September 2012
Au Bon Pain October 2010 - December 2011
Bertucci’s Italian Restaurant August 2007 - September 2010
Lower Falls Food Co. ; Mark's Sandwich Shop. May 2000 - December 2004
Skills
Restaurant Management, Restaurants, Multi-unit, Inventory Management, Customer Satisfaction, Food, Training, P&L Management, Leadership, Food Service, Employee Training, Retail, Sales, Hospitality and..., P&L responsibility, Guest Satisfaction, Training & Development, Labor Management, Master Scheduling, Order Management, Liquor, Beer, and Wine..., Food Cost, Bar Management, Management, Team Building, Culinary Skills, Franchising, New Restaurant Openings, Profit, Hospitality, Time Management, Menu Development, POS, Budgets, Food & Beverage, Income Statement, Hiring, Food Safety, Catering, Hospitality Management, Inventory Control, Public Relations, Multi-Unit Management, ServSafe, Fine Dining, Local Marketing, Hospitality Industry, Process Scheduler, Serve Safe Certified, Banquets
Education
Northeastern University 2002 — 2004
Bachelors of Science, Business Administration
Quincy College 2000 — 2002
Associates Degree, Business
Sovolve June 2012 - Present
Au Bon Pain May 2004 - Present
Couchsurfing January 2004 - July 2008
Skills
Accounts Payable, Accounts Receivable, Income Statement, Inventory Management, Microsoft Excel, Budgets, Microsoft Office, Microsoft Word, Customer Service, QuickBooks, Payroll, Outlook, Access, Account Management, Account Reconciliation, Accounting, Auditing, Business Objects, Data Analysis, Employee Relations, Employee Training, Financial Analysis, Financial Reporting, Food, Food Service, Forecasting, Franchising, General Ledger, Highly detail oriented, Hiring, Invoicing, Leadership, Management, Multi-unit, New Hire Orientations, PowerPoint, Process Improvement, Process Scheduler, Project Management, Purchasing, Research, Restaurant Management, Restaurants, Retail, SAP, Sales, Software Documentation, Strategic Planning, Team Building, Teamwork
Education
Northeastern University
Bachelor of Science (BS), Accounting and Finance
Auberle April 1995 - Present
Au Bon Pain March 1993 - March 1995
Skills
Human Resources
Education
Mercyhurst University 1988 — 1992
BA
Uno Chicago Grill April 2011 - Present
Au Bon Pain September 1993 - December 2010
Skills
Training, Sales Growth, Brand Performance, New Store Launches, Quality Assurance..., Mentoring, Teaching Classes, Team-oriented, Problem Solving, Profit Maximization, Inventory Management, P&L, Income Statement, Restaurant Management, Hiring, Restaurants, Customer Satisfaction, Hospitality, Catering, Profit, Food & Beverage
Education
Michigan State University 1974 — 1978
BS Business, Hotel & Restaurant Management
Korn Ferry January 2014 - April 2014
Inmagic October 1999 - May 2004
Pearson plc 1996 - April 1999
Pearson plc October 1992 - 1996
Au Bon Pain August 1988 - October 1992
KPMG US June 1985 - August 1988
Skills
Accounting, Management, Microsoft Office, Analysis, Finance
Education
Northeastern University 1979 — 1985
Bachelor of Science (BS), Accounting and Business/Management
Sodexo January 2014 - Present
Sodexo July 2012 - December 2013
Cosi August 2011 - July 2012
Friendly's Restaurants March 2011 - August 2011
Au Bon Pain February 1995 - December 2010
Skills
Employee Training, ServSafe, Restaurant Management, Menu Development, Event Planning, Customer Satisfaction, Restaurants, Purchasing, Profit, Inventory Management, Culinary Skills, Catering, Customer Service, Management, Food Service, Food & Beverage, Training, Budgets, Food Safety, Food, Quality Assurance, Team Building, Franchising, P&L Management, Strategic Planning, Leadership, Event Management, Employee Relations, P&L, Process Scheduler, Hospitality Industry, Multi-unit, Hiring, Fine Dining, Auditing, Recruiting, Human Resources, Income Statement, Cooking, Microsoft Office, Team Leadership, Sales, Hospitality, Forecasting, Coaching, Time Management, Retail, Hospitality Management, Hotels, Performance Management
Education
Nassau Community College
Associate of Applied Science/Business Administration, Business
White Castle Univerisity
White Castle Univerisity
White Castle Univerisity
Mitchell's Fish Market April 2015 - Present
Oakwood Common November 2014 - February 2015
Au Bon Pain December 2013 - November 2014
Champion Foods LLC April 2013 - December 2013
Small Plates Detroit April 2012 - March 2013
Edwards Cafe and Caterer May 2005 - September 2010
Matt Prentice Restaurant Group, No.VI Chophouse April 2005 - August 2009
Edwards Cafe and Caterer August 1998 - July 2004
Vic's World Class Market May 1995 - August 1998
Skills
Pastry, Bakery, Cakes, Baking, Wedding Cakes, Banquets, Catering, Ingredients, Restaurants, Food Service, Food Safety, Food, Chef
Education
Madonna University 2010 — 2010
Certificate, Pharmacy Technician
Madonna University 1991 — 1995
BS, Dietetics and Food Science, 3.393
Monroe County Community College 1983 — 1985
ASSOC, Commerce/Culinary Arts
Au Bon Pain February 2011 - June 2014
Homer's Restaurant 2008 - 2010
Skills
Food Service, Restaurants, Cooking, Restaurant Management, Food, Food, Culinary Skills, Inventory Management, Hospitality, Time Management, Food Safety, Hospitality Management, Fine Dining
Education
Newbury College 2009 — 2013
Bachelor's degree, Culinary management
Au Bon Pain December 2012 - Present
Sodexo November 2009 - May 2011
New Orleans L November 2009 - May 2011
Spirit Cruises April 2008 - May 2009
Sodexo August 2007 - April 2008
Education
Morgan State University 2006 — 2009
BA, Hospitality Management
State University
Bachelors, Hospitality and Tourism Management
Roundhill Construction, LLC August 2015 - Present
Unispace Global January 2015 - July 2015
Au Bon Pain May 2013 - January 2015
WaterfrontCM Inc August 2010 - 2013
A & M Construction 2007 - 2009
Timberline Construction Corporation 2004 - 2007
Walls Unlimited Inc 2002 - 2004
ADS Computer Rooms, Cleanrooms, Inc 1998 - 2004
Skills
Cost Estimating, Project Management, Preconstruction Services, Project Estimation, Construction Management, Contractors, Pre-construction, Residential Homes, Project Planning, Sales, Contract Management, Construction, Contract Negotiation, Estimates, Subcontracting, Negotiation, Process Scheduler
Education
Northeastern University 1989 — 1994
Bachelor of Science, Criminal Justice
Admiral Farragut Military Academy 1988 — 1989
Toms River HS South 1984 — 1988
High School, 9-12
Au Bon Pain March 2013 - Present
Loyola University Chicago August 2011 - Present
Ace Hardware August 2010 - August 2011
Bordine Nursery May 2009 - August 2009
Skills
Microsoft Office, Cash Handling, Automotive...
Education
Loyola University of Chicago 2011 — 2015
Business, Management, Marketing, and Related Support Services
Au Bon Pain January 2007 - Present
UPS January 2009 - January 2011
UPS 2009 - 2011
Skills
Shipping, Logistics, Hazardous Materials, Inventory Management, Microsoft Office, Customer Service, Small Package, Microsoft Excel, Microsoft Word, LTL, Inventory Control, DOT regulations, FTL, Access, PowerPoint, Truckload, Troubleshooting, Data Entry, Windows, Time Management
Education
Mount Ida College 2010 — 2013
Bachelor’s Degree, Criminal Justice
Massasoit Community College 2006 — 2010
Criminal Justice
Cathedral High School 2002 — 2006
high school diploma
healthcare facility Sales AssociateGap Inc./Old Navy2008 - 2011
Borders August 2007 - November 2009
Gristedes November 2004 - July 2007
Au Bon Pain January 2007 - June 2007
Skills
Spanish-English, Microsoft Excel, Microsoft Word, Cashiering, Cash Flow, Typing, Internet, Telephone Skills, Cash Register, Customer Experience, Time Management, Customer Service, Microsoft Office, Data Entry, Customer Satisfaction, Retail
Education
Kaplan University 2013 — 2014
katharine gibbs school 2004 — 2008
Marketing
Murry Bergtraum High School 2000 — 2004
high school diploma, information systems
TeleHealth Services 2011 - 2012
au bon pain February 2010 - July 2011
Skills
Microsoft Excel, Internet, Microsoft Office, Outlook, Hotmail, Online Research, Customer Service, Customer Satisfaction, Spanish, English, Portuguese, Creative Problem Solving, Management, Money Management
Education
Passaic County Community College 2010 — 2015
South Campus Dining August 2013 - Present
Au Bon Pain August 2011 - March 2012
Skills
Food Service, Restaurants, Food, Customer Service, Food & Beverage, Cashiering, PowerPoint, Microsoft Word, Hospitality, Time Management, Microsoft Office, Microsoft Excel, Teamwork, Inventory Management, Restaurant Management
Education
Montgomery College 2011 — 2013
Associate of Science (A.S.), Life Science
Northwood Highschool 2009 — 2011
Highschool Dioploma
Au Bon Pain June 2002 - June 2010
Education
South University 2011 — 2013
Associate of Health and Applied Science, Health Services/Allied Health/Health Sciences, General
South University-Savannah Online 2011 — 2013
Northwestern College
Northwestern College
Northwestern College
Northwestern College
Northwestern College
TSA December 2010 - Present
Dunkin Donuts June 2005 - October 2010
au bon pain August 2001 - May 2005
Skills
Management, Leadership, Customer Service, Security, P&L Management, Retail, Budgets, Government, Employee Training, Restaurants, Coaching
Education
Middlesex Community College 2011 — 2012
technical certification, Homeland Security
university of science Morocco 2000 — 2001
Associate's degree, Mathematics
AHRC New York City April 2012 - Present
Le Pain Quotidien November 2008 - April 2012
Au Bon Pain May 2004 - November 2008
Skills
Quality Management, Employee Engagement, Motivation, Employee Benefits, Food & Beverage, Hospitality Management, Microsoft Word, Office Management, Office Administration, Restaurants
Education
Metropolitan College of New York 2006 — 2008
Masters in Business Administration "MBA", Business Administration and Management, General
University of Lome- Togo 1994 — 2002
Masters in Sociology
Au Bon Pain July 2011 - Present
Au Bon Pain July 2011 - Present
Academy House July 2008 - August 2010
Walt Disney World December 2008 - February 2009
Education
Johnson and Wales University 2008 — 2011
Bachelor in Science, Food Service Management
Au Bon Pain 2013 - 2013
Hamline University October 2008 - May 2009
Skills
Communication
Education
Minnesota State University, Mankato 2012 — 2014
Bachelor of Science (B.S.), Political Science and Government
Minneapolis Community and Technical College 2009 — 2012
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Aviator Sports and Events Center October 2014 - Present
Au Bon Pain July 2013 - August 2013
Burger King Corporation June 2013 - August 2013
YMCA July 2011 - August 2011
Education
Kingsborough Community College 2014 — 2016