Au Bon Pain
Industry: Restaurant company
DescriptionAu Bon Pain is a fast casual restaurant, bakery and café chain headquartered in Boston, Massachusetts, with over 300 locations in the United States, India, and Thailand. The company is owned by Panera Bread, which is owned by JAB Holding Company. JAB is owned by the Reimann family of Germany. Number of locations: Over 300 Founded: 1978, Boston, Massachusetts, United States CEO: Sue Morelli (Jan 2006–) Headquarters: Boston, Massachusetts, United States Parent organization: Panera Bread Founders: Louis I. Kane, Louis Rapuano
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Au Bon Pain Employees
Chipotle Mexican Grill September 2013 - Present
Chipotle Mexican Grill August 2012 - Present
Au Bon Pain December 2012 - September 2013
La Boulangerie February 2012 - December 2012
Angela's Bakery January 2011 - August 2011
Skills
Problem Solving, Customer Insight, Customer Engagement, Highly detail oriented, Team-oriented, Bilingual, Social Skills, Works well with people, Grace Under Pressure, Cross-functional Team..., Fast-paced, Learning Quickly, Thinking Outside The Box, Strategic Thinking, Critical Thinking, Highly responsible, Teamwork
Education
Queensborough Community College 2012 — 2014
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.4
Bayside High School 2006 — 2009
High School, Music Studies
Mission Montessori Academy July 2014 - Present
iAcquire February 2013 - Present
Weis Markets 2011 - 2012
Mt. Airy Messenger 2010 - 2012
Angel Publishing 2010 - 2011
Baltimore City Public Schools 2007 - 2010
Good Shepherd Center May 2008 - September 2009
Au Bon Pain 2007 - 2008
Agora Publishing 2002 - 2006
Carroll County Public Schools 1998 - 2002
Skills
Social Media Marketing, Editing, Advertising, Research, Customer Service, Marketing Communications, Website Development, Teaching, Published Author, Higher Education, Online Advertising, SEO, Blogging, Journalism, Online Marketing, Special Education, Music Education, Secondary Education, Baking, Financial Reporting, Creative Writing, Copy Editing, Newsletters, Social Networking, Copywriting, Writing
Education
Northcentral University 2012 — 2014
Master of Education (M.Ed.), Special Education and Teaching
Towson University 1997 — 2002
B.S. English Literature
12th Street Catering June 2015 - Present
Sodexo -GSK Navy Yard June 2014 - Present
Sodexo June 2014 - Present
Au Bon Pain October 2013 - March 2014
Di Bruno Bros. August 2011 - August 2013
Temple College of Health Professions and Social Work May 2011 - August 2011
The Fresh Grocer February 2010 - July 2011
Temple University Press May 2008 - September 2009
Victoria's Secret January 2007 - February 2009
Skills
Customer Service, Retail, Product Ordering, Inventory Management, Specialty Coffee, Inventory Control, Advertising, Sales, Online Advertising, Team Management, Team Leadership, MS Office Suite, Adobe Creative Suite, Multitasker, Facebook, Social Media, Social Media Marketing, Social Networking, Food & Beverage, Event Planning, Editing, Marketing, Photography, Email Marketing, PowerPoint, Merchandising, Teamwork, Art Direction, Illustrator, InDesign, Brand Development, Microsoft Excel, Marketing Strategy, Hospitality, Management, Food Service, Time Management, Creative Direction, Creative Writing, Microsoft Office, Leadership, Marketing Communications, Blogging, Communication
Education
Temple University 2006 — 2011
Bachelor of Arts, Advertising/Art Direction
Bristol Junior/Senior High School 2002 — 2006
High School/Secondary Diplomas and Certificates
Business Solutions Advisor May 2009 - Present
Express Employment Professionals May 2003 - April 2009
Tandem Staffing April 2001 - April 2003
Staffing Network November 1999 - April 2001
Labor Ready August 1998 - November 1999
Labor Ready February 1998 - August 1998
Au Bon Pain August 1995 - August 1997
Cinnabon September 1991 - August 1995
Skills
Temporary Staffing, Staffing Services, Temporary Placement, Leadership, Talent Acquisition, Executive Search, Sales, Sales Management, Recruiting, Process Improvement, Vendor Management, Internet Recruiting, Contract Recruitment, Applicant Tracking..., Permanent Placement, Training, Cross-functional Team..., Team Leadership, Organizational..., Situational Leadership, Strategic Leadership, Sales Operations, Operations Management, Operational Planning, P&L Results, Delivering Results, Management, New Business Development, Strategic Planning, Multi-Unit Management
Education
St. Cloud State University
Accounting/Macro-Economics
Calloway Labs August 2014 - Present
Spencer Gifts September 2013 - August 2014
Taste of Mediterranean April 2013 - October 2013
Au Bon Pain May 2012 - March 2013
Southern New Hampshire University May 2011 - May 2012
Southern New Hampshire University May 2011 - May 2012
Southern New Hampshire University January 2010 - September 2011
Connecticut Sports Management Group, Inc. May 2010 - August 2010
Southern New Hampshire University September 2008 - May 2010
Skills
Microsoft Office, Critical Thinking, Problem Solving, Event Management, Scheduling, People Skills, Group Dynamics, Leadership, Training, Highly Dedicated, Motivation, PowerPoint, Microsoft Word, Microsoft Excel, Process Scheduler, Staff Development, Social Networking, Leadership Development
Education
Southern New Hampshire University 2008 — 2012
Business Administration
Forged Media October 2014 - Present
Au Bon Pain August 2012 - Present
Kompleks Creative, Inc. February 2013 - May 2013
Alpine Bagel & Brewery January 2012 - August 2012
CROSSMARK October 2011 - February 2012
Emerald Pond Retirement Home August 2011 - February 2012
The Art Institute of Raleigh-Durham October 2010 - July 2011
CookOut October 2010 - October 2010
Skills
Web Design, Databases, ASP.NET, Bootstrap, Creative Problem Solving, Logo Design, Adobe Creative Suite, InDesign, Photoshop, Illustrator, Graphic Design, Customer Service, Dreamweaver, Microsoft Office, Mac, Branding & Identity, Great People Skills, Windows, Mac OS, Quick Learner, Branding, jQuery, JavaScript
Education
The Art Institute of Raleigh-Durham 2010 — 2014
Bachelor of Arts (B.A.), Web Design & Interactive Media
Scotland High School 2006 — 2010
Diploma
Au Bon Pain May 2013 - Present
Real Mex Restaurants August 2012 - May 2013
Chevys Fresh Mex July 2011 - August 2012
Olympic Fields Associates October 2007 - July 2011
Einstein Bros Bagels April 2000 - September 2007
Skills
Food, Food, Food Service, Hospitality, Inventory Management, Leadership, Profit, Team Building, Customer Service, Catering, Multi-Unit, P, Restaurants, Franchising, Restaurant Management
Education
University of Alabama 1979 — 1984
Princeton Running Company August 2014 - Present
Rutgers Recreation Fitness July 2013 - Present
JCC MetroWest May 2014 - August 2014
Robert Wood Johnson Fitness & Wellness Center November 2012 - May 2014
Au Bon Pain July 2012 - March 2013
Au Bon Pain September 2011 - July 2012
Rutgers University January 2012 - May 2012
Rutgers University September 2008 - May 2012
The Sports Authority February 2011 - September 2011
Mamas Grace Cafe November 2007 - January 2011
Skills
Exercise Physiology, Kinesiology, Athletic Training, Cpr Certified, Sports Medicine, Football, Injury Prevention, AED, Athletics, Health Education, First Aid, Sports, Customer Service, Sales, Time Management, Fitness, CPR Certified
Education
Rutgers, The State University of New Jersey-New Brunswick 2008 — 2012
Bachelor of Science (BS), Exercise Studies & Sport Studies
Lock Haven University 2007 — 2008
Health and Physical Education/Fitness
West Morris Central High School 2003 — 2007
High School Diploma
Wyvern Lit March 2014 - Present
Brent Rydin April 2010 - Present
Au Bon Pain November 2013 - March 2015
Gartner July 2013 - October 2013
Relevant24 June 2012 - July 2013
Franciscan Hospital for Children November 2009 - April 2010
The McIntyre Group January 2009 - April 2009
Cashman & Katz Integrated Communications January 2008 - May 2008
Skills
Blogging, Social Media, Facebook, Copywriting, Social Media Marketing, Copy Editing, Press Releases, Marketing, Editing, Creative Writing, Digital Strategy, Journalism, Social Networking, Public Relations, New Media, Creative Direction, Content Strategy, Google Analytics, WordPress, LinkedIn, Content Development, Tumblr, Community Management, Writing, Twitter, Brand Development, Social Analytics, Project Management, Content Writing, Freelance Writing, TweetDeck, Music Journalism, Flash Fiction, Fiction Writing, Submittable, Fiction Editing, Publishing, Digital Media, Proofreading, Content Calendars, Storyboarding, Storytelling, Advertising, Photoshop, Squarespace, WYSIWYG Layout Tools, Vendor Relations, Business Development
Education
Trinity College-Hartford 2004 — 2008
BA, Political Science
Kingswood-Oxford School 2001 — 2004
Au Bon Pain August 2012 - Present
AIDS Action Committee September 2010 - June 2011
J.P. Licks Homemade Ice Cream May 2007 - September 2010
Skills
QuickBooks, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Non-profits, Data Entry, Customer Service, Budgets, Outlook, Research, Event Planning, Public Speaking, Management, Strategic Planning, Fundraising, Project Management, Managerial Finance, Financial Accounting, Bloomberg Certification
Education
University of Massachusetts Boston 2010 — 2013
Bachelor of Science (B.S.), Finance, General
Roxbury Community College 2007 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Howley Bread Group, Ltd., a franchise of Panera, LLC June 2015 - Present
Howley Bread Group, Ltd., a franchise of Panera, LLC March 2014 - Present
Au Bon Pain August 2001 - March 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Time Management, Teamwork, Inventory Management, Team Building, Leadership, Team Leadership, Hospitality, Customer Satisfaction, Food, Leadership Development, Employee Relations, Restaurants, P, Staff Development, Food, Catering
Education
Southern Connecticut State University 1997 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Union County College July 2014 - Present
Passaic County Community College August 2014 - June 2015
Rutgers University May 2014 - August 2014
Rutgers, The State University of New Jersey February 2011 - May 2014
Rutgers University March 2013 - August 2013
Au Bon Pain May 2012 - July 2012
Skills
Creativity, Management, Leadership, Team Leadership, Customer Service, Organization, Event Planning, Microsoft Office, Entrepreneurship, Community Outreach, Public Speaking, Marketing, Student Affairs, Time Management, Teamwork, Research, Critical Thinking, Fundraising, Training, Creative Writing, Volunteering, PowerPoint, Microsoft Word, Data Analysis, Social Media, Telephone Skills, Photoshop
Education
Rutgers, The State University of New Jersey-Newark 2010 — 2014
Bachelor of Arts (B.A.), Psychology with a minor in Cognitive Neuroscience, 3.116
Boloco June 2015 - Present
MiniLuxe February 2014 - June 2015
Aramark November 2013 - February 2014
Au Bon Pain February 2010 - May 2013
Au Bon Pain February 2006 - February 2010
Starbucks February 2003 - January 2006
Sparkles Kids July 2001 - January 2003
Au Bon Pain May 1997 - July 2001
Au Bon Pain August 1994 - April 1997
Au Bon Pain November 1992 - July 1994
Education
Purdue University
Master's degree, Hospitality and Tourism Management
The Dow Chemical Company June 2012 - August 2012
Rochester Institute of Technology February 2011 - April 2011
Au Bon Pain August 2009 - November 2009
Skills
Research, Clinical Research, Healthcare, Microsoft Office, Microbiology, Microsoft Excel, PowerPoint, Microsoft Word, Laboratory, PCR, Customer Service, Molecular Biology, Biotechnology, Chemistry, Public Speaking, Lifesciences, Teamwork, Volumetric/Gravimetric..., Biological/Microbiologic..., Laboratory Applications, Analytical...
Education
University of Louisiana at Lafayette 2013 — 2017
Bachelor's Degree, Chemistry
Rochester Institute of Technology 2010 — 2013
Associate of Science (A.S.), Laboratory Science Technology
Suffolk University July 2013 - Present
Market Basket June 2012 - June 2013
University of Massachusetts Amherst September 2009 - May 2012
University of Massachusetts Amherst 2008 - 2012
Au Bon Pain May 2010 - August 2011
Skills
Customer Service, Communication, Problem Solving, Microsoft Word, Microsoft Excel, PowerPoint, Access, Organization, Time Management, Data Entry, Leadership, Customer Satisfaction, Italian languages, Teamwork, Medical Terminology
Education
University of Massachusetts, Amherst 2008 — 2012
Bachelor of Arts (B.A.), English/Italian Studies, Cumulative GPA: 3.29
Università per Stranieri di Siena 2010 — 2010
Italian Studies
Walmart May 2013 - August 2013
Springhill Suites Marriott February 2011 - June 2011
Au Bon Pain March 2010 - April 2011
General Envelope & Litho Inc March 2008 - March 2009
General Envelope March 2008 - March 2009
Quality Inn Boardwalk February 2006 - February 2008
Harley-Davidson August 2003 - October 2005
Blockbuster Video May 2002 - August 2003
Education
The Community College of Baltimore County
Stephen Decatur High School 1994 — 1998
Diploma
Wor-Wic Community College
Jenney Software January 2015 - Present
Express Scripts October 2001 - January 2015
Accredo - An Express Scripts Company 2007 - 2015
Critical Care Systems 2001 - 2007
Au Bon Pain 2001 - 2001
Manulife 2000 - 2000
UMASS Medical School; Information Services 2000 - 2000
Rockbestos Surprenant 1999 - 2000
Parexel Information Services 1999 - 1999
Core Inc. 1999 - 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Outlook, Sales, Management, Teaching, Windows, Leadership, Training, CE2000, Kronos Workforce, RightFax, FoxPro, ASP.NET, JavaScript, Windows Scripting, TSR's, Clipper, x86 Assembly, Z80, Dbase, PL/SQL, SQL*Plus, Microsoft SQL Server, Crystal Reports, NetLib, Blinker, Remedy, Oracle, CICS, MVS, Citrix Metaframe, Norton Utilities, Novell Netware, Fortran, Visual Studio, Databases, Disaster Recovery, Process Improvement, Quality Assurance, Software Installation, Software Development, Testing, Troubleshooting, xHarbour
Education
Western Governors University
Bachelor’s Degree
Prince George's Community College 1983 — 1985
Programming Certificate
Orthodox Christian Archdiocese of Saint Titus January 2001 - Present
Saint Thomas Becket Seminary June 1994 - June 1995
Au Bon Pain September 1992 - April 1994
Skills
Church History, Religious Education, Liturgy, Preaching, Theology, Pastoral Care, Religion, Missions, Youth Ministry, Church Events, Community Outreach, Public Speaking, Spiritual Direction, Teaching, Volunteer Management
Education
Sanctus Theological Institute 2000 — 2001
Doctor of Ministry D.Min., Divinity/Ministry
Rivier College
Master of Arts (M.A.), Divinity/Ministry
Saint Gerard Seminary
Master of Divinity (M.Div.), Divinity/Ministry
Lifetouch August 2015 - Present
Powder Shots June 2015 - Present
Brynn Pezzuti Photography October 2012 - Present
Pocono Brewing Company January 2015 - June 2015
Au Bon Pain August 2014 - June 2015
Cantina Dos Segundos May 2014 - July 2014
Cantina Los Caballitos May 2014 - July 2014
Coach December 2013 - January 2014
Rav'n Productions May 2013 - September 2013
ChesterCounty-Pa.com September 2012 - December 2012
Skills
Video Editing, Film, Video Production, PowerPoint, Videography, Final Cut Pro, Mac, Video, Photoshop, Social Media, Adobe Creative Suite, Editing, Facebook, Microsoft Office, Microsoft Word, Digital Photography, Public Speaking, Microsoft Excel, Customer Service, Blogging, Multimedia, Creative Writing, Final Cut Studio, Premiere, Teamwork, English, Lightroom, Cinematography, Color Correction, Color Grading
Education
Temple University 2012 — 2014
Bachelor of Arts (BA), Film and Media Arts
West Chester University of Pennsylvania 2010 — 2012
Bachelor of Arts (B.A.), Film and Media Arts
Notre Dame High School 2006 — 2010
Pinnacle Foods February 2015 - Present
Kraft Foods Group June 2014 - December 2014
Estee Lauder Group of Companies May 2013 - August 2013
Sodexo August 2012 - May 2013
Au Bon Pain August 2011 - December 2011
State Senator Gerald Cardinale January 2010 - June 2010
Skills
Food & Beverage, Food Packaging, Packaging, Customer Service, Team Leadership, Teaching, English, Cross-functional Team..., Chemical Engineering, Project Management, Research, R&D, Strategic Planning, Engineering, C++, Budgets, Outlook, Negotiation, HTML, Photoshop, Solidworks, Aspen Plus, Specs, Cost Savings, Productivity Improvement, Corrugated, Shrink Sleeves, Quality Improvement, Packaging Engineering, Time Management
Education
Rutgers, The State University of New Jersey-New Brunswick 2010 — 2014
Bachelor of Science (B.S.), Chemical Engineering
River Dell High School 2006 — 2010
High School Diploma
Wanna Cupcake Enterprises,LLC March 2012 - Present
Blockbuster February 2010 - March 2012
Blockbuster 2002 - February 2010
Preferred Labor LLC 2001 - 2002
Preferred Labor LLC 2000 - 2001
Labor Ready 1996 - 1998
Au Bon Pain 1994 - 1996
Taco Bell 1992 - 1994
McDonald's 1988 - 1992
Romano's Country Fried Chicken 1986 - 1988
Skills
Recruiting, Leadership, Strategy, Multi-unit, Team Leadership, Retail, Store Operations, Management, Loss Prevention, Sales, Event Planning, Multi-Unit Management, Merchandising, Operations Management, Personnel Management, Income Statement, Team Management, Coaching, Time Management, Project Management, Profit, Store Management, P&L
Education
The University of Connecticut School of Business 1980 — 1984
Marketing
Au Bon Pain May 2013 - Present
Starbucks Coffee Company April 2005 - April 2011
J.P. Licks 2001 - 2004
Skills
Inventory Management, Social Networking, Customer Service, Event Planning, Microsoft Office, Leadership, Team Building, Employee Training, Retail, Sales
Education
Simmons College 1997 — 2005
Master of Arts (M.A.), Teaching English as a Second or Foreign Language/ESL Language Instructor
Simmons College 1993 — 1997
Bachelor of Arts (B.A.), Spanish and Education
Plott & French Financial Advisors May 2010 - Present
Au Bon Pain August 2014 - December 2014
Inn at Virginia Tech May 2013 - August 2014
Nesselrod Bed and Breakfast January 2012 - September 2013
Next Door Bake Shop July 2012 - October 2012
BB&T September 2010 - February 2012
Radford University Student Media Advertising August 2009 - May 2010
Radford University Office of Academic Engagement May 2009 - August 2009
Wachovia Securities LLC May 2008 - May 2009
Skills
Management, Event Planning, Public Speaking, Social Media, Microsoft Office, Time Management, Budgets, Customer Satisfaction, Word, Excel, Customer Service, PowerPoint, Outlook, Marketing, Strategic Planning, Teamwork, Forecasting, Marketing Strategy
Education
Virginia Western Community College 2012 — 2014
Culinary Arts, Baking and Pastry Arts
Radford University - College of Business and Economics 2009 — 2010
MBA
Radford University 2006 — 2009
B.B.A., Finance
Radford University - College of Business and Economics 2006 — 2009
B.B.A., Finance
Swissport March 2012 - Present
Au Bon Pain August 2011 - April 2012
Skills
Able To Multi-task, Self-driven, Time Management, Teamwork, Critical Thinking, Phone Etiquette, Friendly Personality, People Skills, Team-oriented, Telephone Skills, Dependable Team Player, Highly detail oriented, Close Attention to..., People-oriented, Analytical Skills, Oral & Written..., Motivated self-starter
Education
Robert Morris College 2009 — 2013
Bachelor of Arts (B.A.), Law Office Adm.
Robert Morris College 2009 — 2013
Bachelor's degree, LOA
Rutgers Online April 2015 - Present
Au Bon Pain September 2014 - February 2015
RITE AID September 2012 - February 2013
GameStop June 2008 - February 2012
Skills
Microsoft Office, Data Entry, Data Analysis, Journalism, Online Journalism, Customer Service, Social Media, Social Networking, Retail, Public Relations, Microsoft Word, Customer Satisfaction
Education
Rutgers University-New Brunswick 2011 — 2015
Journalism, Communication and Media Studies
ADP August 2014 - Present
ADP February 2014 - May 2014
Rutgers New Brunswick Computing Services March 2012 - May 2014
The Pool Company March 2007 - August 2013
Au Bon Pain November 2010 - December 2012
Skills
Customer Service, Troubleshooting, PowerPoint, Windows, OS X, Mac, Editing, Microsoft Office, Microsoft Word, Google Docs, Microsoft Excel, Social Media, HTML, Facebook, Mac OS X, Time Management, Social Networking, POSIM, Retail, Teamwork, VoIP, Prezi, Wikipedia, Leadership, SharePoint
Education
Rutgers, The State University of New Jersey-New Brunswick 2010 — 2014
Bachelor of Arts (BA), Human Resource Management and Psychology Double Major, Junior
John Cabot University 2013 — 2013
Match Marketing Group April 2012 - October 2015
Au Bon Pain December 2009 - May 2012
Au Bon Pain June 2009 - August 2009
Skills
Business Cards, Microsoft Office, Creative Management, Website Development, Mobile Design, Typesetting, Environmental Design, Color Theory, Logo Design, Visual Design, Brand Implementation, Typography, Direct Mail, Graphics, Adobe Acrobat, Interaction Design, Posters, Illustrator, WordPress, Corporate Identity, Branding & Identity, Visual Communication, Brochures, User Interface Design, Sketching, Mac, Flyers, Annual Reports, Layout, Creative Strategy, Stationery, Screen Printing, QuarkXPress, Web Design, Brand Development, Corporate Branding, Banners, Vector Illustration, Art Direction, Image Manipulation, POS, Creative Direction, Dreamweaver, Adobe Creative Suite, Graphic Design, Illustration, Flash
Education
The College of Saint Rose 2006 — 2010
BFA, Graphic Design
State of Vermont January 2011 - Present
State of Vermont January 2009 - January 2011
The Vermont Inn May 1995 - September 2008
Au Bon Pain 1987 - 1994
Hyatt Hotels Corporation 1978 - 1987
Skills
Public Speaking, Public Relations, Event Planning, Public Policy, Non-profits, Strategic Planning, Strategic Communications, Research, Fundraising, Community Outreach
Education
University of Evansville 1976 — 1978
Southern Illinois University, Carbondale 1973 — 1976
Bachelor of Science (BS)
Au Bon Pain August 2006 - Present
The Mall at the Rockingham Park August 2013 - Present
Salem State University September 2010 - May 2012
Salem State University September 2010 - May 2012
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Windows, Event Planning, Editing, Social Media, Social Networking, Data Entry, Time Management, Administrative..., Community Outreach
Education
Salem State University 2009 — 2013
Bachelor's degree, Business Administration, Management and Hospitality
Fresh City February 2014 - Present
Fresh City July 2011 - February 2014
NXTevent 2007 - 2008
Todd English Enterprises September 2002 - June 2005
Dining In 2003 - 2005
Au Bon Pain 2002 - 2002
John Harvard's Brew House 1995 - 2002
Skills
Catering, Restaurants, Food, Culinary Skills, Hospitality, Menu Development, Food & Beverage, Leadership, Restaurant Management, Team Building
Education
University of Massachusetts Boston 2000 — 2018
Bachelor of Science (BS), Management and Finance
The Culinary Institute of America 1991 — 1993
AOS, Culinary Arts
All Star Sandwich Bar July 2014 - Present
Mildred F. Sawyer Library September 2012 - Present
Suffolk University September 2011 - Present
Redbones Barbeque October 2013 - March 2014
Au Bon Pain January 2012 - June 2012
Skills
Research, PowerPoint, Microsoft Office, Higher Education, Microsoft Word, Microsoft Excel, Social Media, Teamwork, Data Analysis, Editing, Student Affairs, Statistics, Community Outreach, Time Management, Customer Service, Social Networking, Public Speaking, Leadership
Education
Suffolk University 2011 — 2015
BSJ, Advertising
The Fresh Market June 2015 - Present
Au Bon Pain February 2013 - June 2015
Steak n Shake December 2011 - February 2013
Title Max August 2010 - December 2011
Waffle House August 2006 - August 2010
Skills
Inventory Management, Customer Service, Multi-unit, Restaurant Management, Time Management, Sales, Interviews, Performance Management, Restaurants, Human Resources, Access, Profit, Marketing, Management, Payroll, Training, Hiring, Team Building, Recruiting, Retail, P, Loss Prevention, Inventory Control, New Restaurant Openings, Microsoft Excel, Succession Planning, Menu Development, New Hire Orientations, Customer Satisfaction, Multi-Unit, Leadership, Employee Training, Employee Relations, Hospitality Management, Budgets, Coaching, Hospitality
Education
South University 2010 — 2011
Master's, Business Adminsitration
Tuskegee University 2002 — 2006
Bachelor of Science, Business Administration
SERV Behavioral Health Systems, Inc. October 2013 - Present
Au Bon Pain January 2013 - September 2013
IFP Group Inc. December 2009 - February 2010
Skills
Food Service, Restaurant Management, Food & Beverage, Food Safety, Menu Development, Inventory Management, Cashiering, Customer Service
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2013
Bachelor of Arts (B.A.), Psychology
William Paterson University of New Jersey 2008 — 2009
Staples June 2014 - Present
Staples November 2012 - June 2014
Au Bon Pain May 2012 - November 2012
Au Bon Pain October 2010 - May 2012
Skills
Accounting, Financial Accounting, Tax, Corporate Finance, Financial Analysis, Highly detail oriented, Result Oriented, Corporate Financial..., Teamwork, Leadership, Self-driven, Self-starter, Multitasking Skills, Communication Skills, Interpersonal Skill, Problem Solving, Highly responsible, Microsoft Office, Highly self-motivated, SAP ERP, Vlookup, Pivot Tables, Business Objects, SAP BPC, Budgets, Variance Analysis, Competitive Analysis, Financial Statements, Analysis, Financial Reporting, Finance, Management
Education
Suffolk University 2008 — 2010
Master, Accounting
Zhejiang University 2004 — 2008
Bachelor, International Economics and Trade
-U.S. Equities- CBRE June 2014 - Present
Robert Morris University June 2009 - Present
Au Bon Pain August 2008 - June 2009
El Pollo Loco June 2007 - November 2007
Skills
Data Entry, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Administrative..., Management, Customer Service, Organization, Cashiering, Time Management, Event Planning, Outlook, Nonprofits
Education
Robert Morris College 2007 — 2010
BA, Accounting
Gordon Tech High School 2002 — 2006
High School Diploma
s4t 2012 - Present
Federal Express October 2004 - Present
Cinnabon 1996 - 2003
au bon pain January 1994 - August 1996
Skills
Customer Service, Operations Management, Process Improvement, Transportation, Leadership, Team Building, Logistics, Coaching, Microsoft Office, Project Management, Sales
Education
Temple University 1994 — 1996
Tuskegee University 1991 — 1994
entegra Procurement Services July 2012 - Present
National Purchasing Network, NPN September 2000 - July 2012
GF Management 2000 - 2007
Bertucci's 1996 - 2000
Au Bon Pain 1992 - 1996
Clyde's Restaurant Group October 1978 - June 1992
Skills
Food & Beverage, Hotels, Hospitality Industry, Purchasing, Culinary Skills, Procurement, Restaurants, Hospitality, Menu Development, Hotel Management, Resorts, Customer Satisfaction, Pre-opening, Catering, Food, Hospitality Management, Wine, Leadership, Budgets, Operations Management, Food Service, Team Building, Yield Management, Banquets, Negotiation, Revenue Analysis, Profit, P&L Management, Income Statement, Hiring, Facilities Management, P&L, Strategy, Casino, Business Development, Cooking, Cost Control, Forecasting, Micros, Restaurant Management, Contract Negotiation, Cuisine, Fine Dining, Guest Service Management, Inventory Management, Menu Costing, Opening Hotels, Pre-opening experience, Pricing, Rooms Division
Education
The Culinary Institute of America 1978 — 1980
AOS, Culinary, Graduate 1st in Class 1/72
Bristol-Plymouth Regional Tech 1972 — 1975
Diploma, Culinary
ServiceMaster Clean - Disaster Restoration Services June 2013 - Present
Subway April 2012 - March 2013
Au Bon Pain January 2011 - November 2011
Dunkin' Brands, Inc. January 2004 - September 2011
BJ's Wholesale Club January 2001 - August 2003
Compass Group SA 1995 - 2001
Sunnyside Cafe and Sunnyside Catering Company 1987 - 1995
Skills
Culinary Arts, Conversational in..., Restaurant Design, Food Service, Restaurants, Restaurant Management, Vendor Relations, Food & Beverage, Menu Development, Inventory Management, Team Building, Retail, Hospitality, Strategic Planning, P&L Management, New Business Development, Product Development, Event Planning, Operations Management, Marketing Strategy, Catering, Microsoft Office, Sales Management, Business Planning, Business Strategy, Vendor Management, Hiring, Merchandising, Event Management, Budgeting, Purchasing, Budgets, Profit, Management, Customer Satisfaction, Leadership, Culinary Skills, Forecasting, Sales, Cross-functional Team..., Multi-unit
Education
Syracuse University - Maxwell School of Citizenship and Public Affairs
BS, Policy Studies
Big Tex Trailers November 2012 - Present
Big Tex Trailers February 2012 - November 2012
The Right Step June 2011 - January 2012
Toys R Us August 2010 - January 2011
Au Bon Pain April 2010 - August 2010
Big Tex Trailers March 2009 - December 2009
Big Tex Trailers August 2005 - November 2008
Skills
Inventory Management, Scheduling, Customer Relations, Merchandising, Microsoft Office, Word, Cash Handling, Purchasing, Customer Service, Public Relations, Outlook, Time Management, Online Marketing, Team Building, Advertising, Social Media, Customer Satisfaction, Problem Solving, Retail, Sales Management, Negotiation, Social Media Marketing, Writing, Hiring, Facebook, Social Networking, Promotions, Administration, Data Entry
Education
Tarrant County College 2008 — 2009
Graphic Design
Northeast Texas Community College 2000 — 2003
History
Context Group June 2013 - Present
Au Bon Pain May 2012 - August 2012
Rocky Mountain Institute May 2011 - July 2011
Nicholas Institute for Environmental Policy Solutions, Duke University October 2010 - May 2011
Environmental Defense Fund July 2008 - July 2010
Princeton University January 2005 - May 2008
New Leaders for New Schools 2007 - 2007
Skills
Social Entrepreneurship, Corporate Sustainability, Sustainability, Environmental Policy, Climate Change, Sustainable Business, Energy Efficiency, Corporate Social..., Stakeholder Engagement, Strategic Communications, Sustainability..., Sustainability Reporting, Marketing Strategy, Sustainable Development, Environmental Issues, Energy Policy, Data Analysis, Strategy, Research
Education
Duke University - The Fuqua School of Business 2010 — 2013
MBA, Marketing, Social Entrepreneurship, Decision Sciences
Duke University- Nicholas School of the Environment 2010 — 2013
MEM, Economics and Environmental Policy
Princeton University 2004 — 2008
A.B., Politics, Environmental Studies
Bermuda Institute of Ocean Sciences 2006 — 2006
Marine Biology, Reef Ecology
Just Salad December 2014 - Present
Just Salad May 2014 - December 2014
Hale and Hearty December 2013 - May 2014
Hale and Hearty November 2009 - December 2013
Hale and Hearty February 2009 - November 2009
Au Bon Pain March 2008 - February 2009
The Culinary Institute of America April 2007 - February 2008
Skills
Food Service, Restaurants, Menu Development, Food & Beverage, Restaurant Management, Culinary Skills, Hiring, Customer Service, Cuisine, Fine Dining, Catering, Retail, Food, Employee Training, Recipes, Recipe Testing, Operations Management, Food Preparation, Training, Food Industry, Food Styling, Food Quality, Multi-unit, Coaching, Ingredients, New Restaurant Openings, Menu Costing, Food Cost Management
Education
Monroe College 2011 — 2013
Master of Business Administration (MBA)
The Culinary Institute of America 2005 — 2007
BPS, Culinary Arts Management
The Culinary Institute of America 2003 — 2005
Associate's degree, Culinary Arts
Invaluable April 2013 - Present
IMAGINE Publishing, Inc March 2013 - April 2014
Unidine Corporation October 2012 - March 2013
Au Bon Pain December 2007 - October 2011
LiteControl July 2007 - November 2007
New York State Department of Health, Tobacco Control Program September 2006 - July 2007
Eric Mower and Associates May 2006 - September 2006
Skills
Graphic Design, Adobe Creative Suite, QuarkXPress, Typography, Microsoft Office, Logo Design, Dreamweaver, Mac, Brochures
Education
The College of Saint Rose 2004 — 2007
BFA
Taco Bell/JEM Restaurant August 2015 - Present
Au Bon Pain May 2015 - August 2015
Au Bon Pain September 2014 - June 2015
Taco Bell March 2003 - September 2014
CVS Caremark Corporation October 2011 - February 2013
Education
Post University 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
Southern Connecticut State University
Business Administration
Au Bon Pain June 2015 - Present
Au Bon Pain April 2010 - Present
Indiana Market & Catering January 2010 - April 2010
Skills
Culinary Skills, Personal Chef Services, Sommelier, Wine, Craft Beer, Bartending, Catering, Hospitality, Hospitality Management, Franchising, Entrepreneurship, Restaurant Management, Restaurants, Healthy Eating, Food Safety, Food & Beverage, Food Service, Customer Service, Baking, Sales, Operations Management, Sales Management, Menu Development, Food, Training, Event Management
Education
The Art Institute of New York City 2006 — 2009
Associate's Degree, Restaurant/Food Services Management
The Art Institute of New York City
Culinary Arts Certification
Clean Harbors August 2014 - Present
Au Bon Pain November 2012 - May 2014
Welch's January 2010 - November 2012
Welch's February 2008 - January 2010
Welch's August 2006 - 2008
PTC August 2005 - August 2006
Linkage, Inc. 2002 - 2002
Skills
Benefits Administration, Oracle E-Business Suite, Retirement Benefits, 401k, COBRA, Oracle Reports, Oracle HR, Employee Benefits, Employee Relations, Compensation & Benefit, Pension Administration, Open Enrollment, Portal Development, Wellness, FMLA, HRIS, Deferred Compensation, Defined Benefit, Incentive Programs, Payroll, Recruiting, Organizational..., Training, Interviews, Onboarding, Workforce Planning, Succession Planning, HR Policies, Human Resources, Leadership Development, PeopleSoft, Applicant Tracking..., Labor Relations, College Recruiting, Customer-focused Service
Education
Salem State College 1999 — 2003
Bachelor of Science (B.S.), Human Resources Management and Services
Chestnut Hill Realty October 2013 - October 2013
Brown University Archives May 2012 - July 2012
LaSalle Bakery September 2009 - December 2009
Au Bon Pain May 2008 - August 2008
Skills
Archives, Online Research, Archival Research, History, American History, Cataloging, Museum Collections, Library Research, Filing, Telephone Skills, Report Writing, Database Admin, Google Docs
Education
Rhode Island College 2009 — 2012
Bachelor of Arts (B.A.), History, 3.9 GPA
Suffolk University 2007 — 2009
University of Michigan May 2015 - Present
University of Michigan Ross School of Business May 2015 - Present
Au Bon Pain January 2014 - September 2014
Michigan Unions September 2013 - December 2013
Sherwood Pool May 2011 - August 2013
Personal November 2010 - June 2013
Education
University of Michigan 2013 — 2017
Major: International Marketing - Stephen M. Ross School of Business Minor: Computer Science, Sophomore
Saginaw Valley State University 2011 — 2012
Spanish Language and Literature
Saginaw Arts and Sciences Academy 2006 — 2013
High School Diploma, Math/Science
Au Bon Pain 2012 - Present
Charley's Grilled Subs February 2009 - August 2013
Skills
Inventory Management, Food, Food Service, Food Safety, Restaurant Management, Restaurants, Cooking, Electronics, Hospitality, Cashiering, Food & Beverage, Microsoft Office, Customer Service, Catering, Circuit Analysis, Menu Development
Education
Virginia Polytechnic Institute and State University 2012 — 2014
Bachelor of Science in Electrical Engineering, Electrical and Electronics Engineering
Tidewater Community College 2009 — 2012
Associate of Science (AS), Electrical and Electronics Engineering
Time Machine entertainment, the silk band Lead Singer of the Silk BandTime machine entertainmentJanuary 2004 - Present
Au Bon pain May 2010 - October 2011
Longhorn Steakhouse August 2002 - October 2010
TGI Fridays August 1988 - June 2002
Skills
Bands
Education
Rutgers, The State University of New Jersey-New Brunswick
JPMorgan Chase June 2013 - Present
Whoo Productions March 2010 - June 2013
Pret A Manger February 2009 - May 2010
Oliver Financial Services March 2008 - January 2009
Au Bon Pain March 2007 - January 2008
CEC Entertainment June 2005 - February 2007
Education
Utica College 2013 — 2015
M.B.A., Economic Crime and Fraud Management
SUNY College of Technology at Canton
Business Administration (B.B.A.), Management
Landmark Education
George Washington University July 2014 - Present
George Washington University January 2013 - July 2014
OTO Development June 2012 - January 2013
OTO Development July 2011 - June 2012
Au Bon Pain August 2007 - June 2011
Skills
Hospitality Management, Hospitality Industry, Hotels, Hospitality, Food & Beverage, Event Management, Event Planning, Customer Service, Process Scheduler, Hotel Management, Human Resources, Budgets, Training
Education
The George Washington University 2014 — 2016
Master's degree, Human Resources Development
Virginia Tech 2007 — 2011
Bachelor of Science (B.S.), Hospitality and Tourism Management
Indian Valley High School 2003 — 2007
Chuy's Restaurants October 2014 - Present
Noodles & Company May 2013 - January 2014
Au Bon Pain August 2012 - April 2013
Entertainment Cruises Inc. January 2012 - August 2012
Bread Winners Cafe & Bakery August 1995 - January 2012
Skills
Food & Beverage, Restaurant Management, Restaurants, Catering, Food Service, Inventory Management, Operations Management, Wine, Hospitality, Hiring, Customer Service, Food Cost, Multi-unit, Food Safety, Inventory Control, New Restaurant Openings, Team Building, Serve Safe Certified, Labor Control, Food Cost Management, Food Cost Analysis, Hospitality Management, Interpersonal..., Leadership, Menu Development, Food, Culinary Skills, Banquets
Education
Texas Christian University 1988 — 1992
Bachelor of Science, Radio/TV/Film Major with Speech Communication Minor
GNC August 2014 - Present
GNC June 2013 - August 2014
Sears Holdings Corporation April 2008 - June 2013
Courtyard by Marriott September 2012 - January 2013
Au Bon Pain June 2012 - September 2012
CUTCO Cutlery January 2008 - March 2008
Linens N Things September 2006 - January 2008
Skills
Customer Service..., Retail Operations..., Sales and Margin..., Building High..., Complaint handling and..., Retail Displays,..., Sales, Loss Prevention, Cashiering, Store Management, Time Management, Training, Inventory Control, Visual Merchandising, Store Operations, POS, Window Displays
Education
Virginia Commonwealth University 2009 — 2013
Bachelor's degree, Criminal Justice/ Forensic Science
Radford University 2008 — 2009
Au Bon Pain October 2014 - Present
Visible Measures January 2013 - October 2014
Beacon Hospice April 2008 - October 2010
Manulife 2002 - 2006
Mentor 1995 - 2000
Skills
Employee Recognition, Payroll, ADP Payroll, Ceridian, Kronos, ADP ReportSmith, HRIS, Deferred Compensation, Employee Benefits, Salary, QuickBooks, MAS90, PeopleSoft, GreatPlains, Sales Commission, Sun Coast, Workforce Planning, Teaching
Education
Bridgewater State College 1988 — 1991
Business Administration and Management, General
St. Joseph's College (ME) 1986 — 1988
Atlantic License Brokers September 2011 - Present
The Atlantic Restaurant Group, Inc. June 2002 - December 2012
Au Bon Pain September 1999 - October 2002
Howard Johnsons January 1998 - June 2000
Mug 'n Muffin Restaurants June 1986 - September 1996
Skills
Restaurants, Sales, Hospitality, Management, Selling, Wine, Real Estate, Marketing Strategy, Food & Beverage, Restaurant Management, Food Service, New Restaurant Openings, Hotels, Recruiting, Retail, Negotiation, Licensing, Leases, Strategic Consulting, Liquor Licensing, Entrepreneurship, Budgets, Purchasing, Project Management, Brokerage, P&L Management, Commercial Real Estate, Time Management, Business Development, Mergers & Acquisitions, Investment Properties
Education
Southern New Hampshire University 1982 — 1986
BS, Management
SRI University 2013 — 2013
NeuroStrategist Certification
Anthony Robbins-Business Mastery 2012 — 2012
Business Mastery Graduate, Sales, Marketing, SEO, Social Technology
United Colors of Benetton November 2010 - Present
United Colors of Benetton 2010 - Present
SunTrust Banks Inc July 2010 - March 2012
SunTrust Bank March 2010 - March 2012
Zara March 2008 - March 2010
Zara March 2008 - March 2010
CVS Pharmacy September 2004 - October 2007
Au Bon Pain January 2007 - July 2007
Arlington Cemetery Bookstore October 2006 - July 2007
Skills
Tabulates daily profits..., Customer Service/..., Develops and..., Trains new employees, Makes schedules and..., ADP Time Management, Make sure that the..., MAC OSX & Windows, Microsoft Word &..., Customer Satisfaction, Customer Service, Time Management, Microsoft Excel, Banking
Education
The Art Institute of Washington 2004 — 2007
Associate's degree, Culinary Arts/Chef Training
The Art Institute of Washington
AA, Applied Science; Culinary Arts
Paris Independent School District November 2014 - Present
Tidewater Team for Improving Mathematics at The College of William and Mary May 2014 - Present
WJCC Public Schools September 2014 - November 2014
The College of William & Mary August 2013 - May 2014
United States Air Force May 2012 - August 2012
Virginia Bioinformatics Institute January 2011 - August 2011
Virginia Tech Math Emporium August 2010 - December 2010
Au Bon Pain May 2010 - August 2010
Dominion Virginia Power May 2009 - August 2009
Quiznos November 2006 - August 2008
Skills
Fundraising, Microsoft Office, Non-profits, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Social Media, Team Leadership, Team Building, Matlab, Photoshop, Staff Development, Teaching, Office Management, Public Speaking, Mac, Cpr Certified, Event Planning, Research, Outlook, Teamwork, Facebook, Higher Education, Nonprofits, Tutoring, Curriculum Design, C++, Leadership, Community Outreach, Mathematics, Statistics, Editing, Classroom, Management, Data Analysis, Curriculum Development, Critical Thinking
Education
Texas A&M University-Commerce 2015 — 2016
Master of Science (M.S.), Mathematics
The College of William and Mary - School of Education 2013 — 2014
Masters of Education (M.A. Ed.), Curriculum and Instruction; Secondary Mathematics
Virginia Polytechnic Institute and State University 2008 — 2013
2013, Bachelor's of Science in Mathematics, Bachelor's of Arts in English
Thomas Nelson Community College 2011 — 2012
Transfer Credits, English Language and Literature/Letters
The College of William and Mary 2009 — 2009
Transfer Credits, College of Science, Curriculum and Instruction; Secondary Education - Mathematics
Jamestown High School 2004 — 2008
Advanced High School Diploma, Ad
Darby O'Brien Advertising April 2015 - Present
Studio Two April 2012 - Present
Au Bon Pain 2008 - September 2012
Studio Two May 2008 - October 2008
Skills
Graphic Design, Logo Design, Brochures, Posters, Advertising
Education
The College of Saint Rose 2004 — 2008
BFA, Graphic Design
Roundy's Supermarkets, Inc. July 2011 - Present
William Rainey Harper College February 2010 - Present
The College of Lake County 2009 - Present
Au Bon Pain 2002 - 2008
ARAMARK Healthcare 1997 - 2001
Aramark 1997 - 2001
Purdue University 1995 - 1997
Jewel Food Stores 1986 - 1989
Skills
Culinary Skills, Sales, Food, Food Safety, Food Service, Recipes, Food & Beverage, Cooking, Restaurants, Cuisine, Fine Dining, Restaurant Management, Event Management, Baking, Public Relations, Food Industry, Hospitality Management, Chef, ServSafe, Food Preparation, Customer Satisfaction, Catering, Menu Development, Hospitality, Food Quality, Banquets, Sanitation, Training, Inventory Management, Customer Service, P&L, Gourmet, Team Building, Wine, Hiring, Hospitality Industry, Pastry, HACCP, Purchasing, Event Planning, Management, Hotels, Budgets, Menu Costing, Leadership, Marketing, Pre-opening, Culinary Management, Ingredients, New Restaurant Openings
Education
The Culinary Institute of America 1992 — 1994
BS AOS, Culinary Arts
Purdue University 1982 — 1986
BS, Health and Human Sciences
Purdue University 1982 — 1986
Bachelor’s Degree, Health and Human Sciences
Palatine High School 1978 — 1982
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Au Bon Pain March 2014 - Present
Cohasset Sports Complex August 2010 - Present
Galway Rovers FC January 2002 - Present
Linked Staffing Solutions December 2006 - March 2014
Unidine January 2005 - December 2006
Goodwin & Associates May 2000 - April 2005
Skills
Recruiting, Team Building, Employee Relations, Human Resources, New Business Development, Training, Talent Management, Customer Service, Sales, Sales Management, Event Management, Marketing, Management, Event Planning, Social Media, Leadership, Strategic Planning, CRM, Inventory Management, Budgets, Team Leadership, Marketing Strategy, Social Networking, Account Management, Talent Acquisition, Business Planning, Public Speaking, Customer Retention, Customer Satisfaction, Business Development, Leadership Development
Education
Thomas College 1987 — 1992
Bachelor's degree, Marketing
Thomas College 1987 — 1991
BS, marketing
windham high
windham high
Fransican Oaks Health Center August 2013 - Present
Au Bon Pain January 2010 - January 2013
Spring Hills Assist Living Home July 2008 - August 2009
Lafayette Learning Center September 2008 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, Java
Education
Seton Hall University 2009 — 2013
Bachelor of Arts, Social and Behavioral Sciences
Seton Hall University 2009 — 2013
Minor in Social Work, Social Sciences
Au Bon Pain August 2014 - Present
Beth & Bella's Creative Confections March 1999 - Present
Crumbs Bake Shop August 2013 - June 2014
The Fresh Market June 2011 - April 2013
Skills
Store Management, Inventory Management, Customer Service, Retail, Management, Inventory Control, Catering, Merchandising, Profit, Customer Satisfaction, Sales, Microsoft Excel, Microsoft Office, Leadership, Hospitality, Sales Management, Food, Team Building, Microsoft Word, Restaurants, Hiring, Time Management, POS, Restaurant Management, Employee Training, Teamwork, Food Safety, Marketing, Purchasing, P, Budgets, Food, Social Networking, Recruiting, Training, Hospitality Management, Team Leadership, Culinary Skills, Account Management, Strategic Planning, Social Media Marketing, Menu Development, Loss Prevention, New Business Development
Education
Queens University of Charlotte 1996 — 1997
Music Therapy/Therapist
Bristol Eastern High School 1992 — 1996
Bristol Eastern High School
Duplink
Queens Library September 2015 - Present
Au Bon Pain August 2014 - April 2015
Skills
Research, Leadership, Public Speaking, Project Management
Education
Queens College 2014 — 2018
Sophomore
USA Daxue LLC (美国大学网) Gutiantian Science & Technology Ltd. June 2015 - Present
Au Bon Pain August 2014 - April 2015
Hyacinth AIDS Foundation March 2015 - March 2015
Bobble February 2014 - December 2014
Rutgers University Dining Services May 2013 - June 2014
Skills
Student Affairs, Student Leadership, Marketing, Event Planning, Student Development, Academic Advising, Microsoft Office, Blogging, Social Networking, Research, Community Outreach, Resume Writing, Higher Education, Facebook Marketing, Social Media
Education
Rutgers University-New Brunswick 2015 — 2016
Master's degree, Human Resources Management and Services
Rutgers University-New Brunswick 2011 — 2015
Bachelor's degree, Human Resources Management and Services, Labor Studies, Psychology
Allentown High School 2009 — 2011
Dr. Ronald E. McNair Academic High School 2007 — 2009
teleSUR June 2015 - Present
CNN Latino NY October 2013 - March 2014
Au Bon Pain October 2010 - May 2013
Victoria's Secret June 2010 - January 2013
Skills
Social Media, Microsoft Office, Final Cut Pro, PowerPoint, Video Editing, Microsoft Word, Editing, Microsoft Excel, Research, Public Speaking, Facebook, Video Production, Customer Service, Social Networking, Public Relations, Event Planning, Journalism, iMovie, Creative Writing
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2013
Bachelor of Arts (BA), Journalism and Media Studies
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2013
Bachelor of Arts (BA), Spanish Language and Literature
Bergenfield High School 2005 — 2009
Au Bon Pain June 2012 - Present
ODASIS May 2010 - May 2011
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Leadership, Customer Service, Social Media, Research, Event Planning, Social Networking, Teamwork, Community Outreach, Time Management
Education
Rutgers University-New Brunswick 2010 — 2015
Bachelor of Science (BS), Public Health and Africana Studies
Outback Steakhouse October 2013 - Present
Carlson Restaurants / T.G.I. Friday's April 2010 - October 2013
Marathon Grill May 2008 - August 2010
Au Bon Pain August 2006 - November 2007
Panera Bread August 2004 - August 2006
Uno's Chicago Grill April 2004 - August 2004
Uno's Chicago Grill July 2000 - April 2004
Skills
Income Statement, Human Resources, Budgets, Profit, Training, Recruiting, Coaching, Microsoft Office, POS, Sales, Process Scheduler, Marketing, Restaurant Management, Customer Satisfaction, Customer Service, Fine Dining, Food, Food & Beverage, Food Safety, Food Service, Franchising, Hiring, Hospitality, Hospitality Management, Inventory Management, Labor Control, Leadership, Management, Menu Development, Multi-Unit Management, Multi-unit, New Restaurant Openings, P&L, Restaurants, Retail, Team Building, Franchise Consulting, Culinary Skills, Food Cost Management, ServSafe, Catering, Multi-Unit
Education
South University 2012 — 2016
Current Student, Accounting and Business/Management, A
Temple University 1998 — 2000
Finance, General
Freedom High School HS 1994 — 1998
Diploma, Honors
Portillo's July 2012 - May 2015
The Wendy's Company January 2004 - June 2012
The Wendy's Company January 2001 - November 2004
Au Bon Pain February 1996 - January 2001
New York Language School February 1996 - December 1999
Skills
Management, Customer Service, Time Management, Leadership, Training, Strong knowledge of..., Event Management, Strong Background in..., - Excellent..., Proficiently in English..., Budgets, Recruiting, Program Management, Team Building, Hospitality, Restaurants, Food, Catering, Strategic Planning, Public Speaking, Sales, Employee Training, Employee Relations, Interviews, Coaching, Leadership Development, New Business Development, Marketing Strategy, Social Networking, Restaurant Management, P, Hiring, Menu Development, Microsoft Office, Marketing, Social Media, Food Safety, Event Planning, Customer Satisfaction, Human Resources, Inventory Management, Hospitality Management, Sales Management, Microsoft Excel, Nonprofits, Profit, Food & Beverage, P&L, Culinary Skills, Multi-Unit
Education
University of Illinois at Chicago 2004 — 2008
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
New York Language School 2003 — 2004
Certificate, French Studies
Technical Career Institutes 2001 — 2003
Associate of Science (A.S.), Occupational Safety and Health Technology/Technician
Au Bon Pain June 2012 - July 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Team Building
Education
Savannah College of Art and Design 2011 — 2016
Bachelor of Fine Arts (B.F.A.), Fashion/Apparel Design
MacKinnon Media March 2012 - January 2015
AuPairCare April 2006 - May 2013
Silpada Designs September 2008 - September 2011
Walmart 1998 - 2000
Au Bon Pain 1991 - 1997
Skills
Event Planning, Fundraising, Social Networking, Public Speaking, Event Management, Public Relations, Customer Service, Management, Marketing, Training, Customer Satisfaction, Social Media, Photography, Coaching, Sales, Leadership, Retail, Interviews, Editing, Team Building, Secretarial Skills, Office Management, Project Management, Organizational...
Education
Regis College 1981 — 1982
Fordham University December 2014 - Present
Au Bon Pain February 2013 - January 2014
The Dive June 2010 - January 2013
Skills
Food & Beverage, Hospitality, Restaurant Management, Restaurants, Microsoft Office, PowerPoint, Hospitality Management, Catering, Customer Satisfaction, Inventory Management, Food Safety, Hotels, Hospitality Industry, Customer Service, Higher Education..., Higher Education..., Event Planning, Student Development, Student Affairs, Student Leadership, Leadership Development, Leadership, Student Activities, Student Engagement
Education
Stony Brook University 2014 — 2016
Master's Degree, Higher Education/Higher Education Administration
University of Central Florida 2005 — 2009
Legal Studies, Criminal Justice/Police Science
All Star Limousines Worldwide Transportation October 2014 - Present
Au Bon Pain February 2014 - October 2014
Fairmont Hotels & Resorts November 2013 - February 2014
Starbucks July 2004 - November 2013
Skills
Hospitality, Customer Service, Catering, Restaurants
Education
The University of Wolverhampton 1995 — 1996
Bachelor’s Degree, American/United States Studies/Civilization, 60 Credits towards BA Degree
Didcot Sixth Form College 1993 — 1995
Associate’s Degree, English Literature, Theatre Sudies, Fine Art, 3 Advanced-Levels
St. Birinus Boys' School 1989 — 1993
High School, General Certificate Secondary Education
Self-employed 2012 - Present
Au Bon Pain June 2014 - August 2015
Skills
Photoshop, Illustrator, InDesign, Customer Service, Website Promotion, Sales Promotion, Advertising Sales
Education
The Art Institute of Washington-Northern Virginia 2013 — 2015
Graphic Design
Anacostia Senior High School 2009 — 2012
High School
Brigham and Women's Hospital June 2015 - Present
SEPHORA June 2015 - Present
Consulate of Cabo Verde March 2013 - February 2015
Au Bon Pain September 2011 - September 2012
Skills
CPR Certified, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Cashiering, PowerPoint, Teamwork, Social Media, Social Networking, Critical Thinking, Research, Front Office, Office Administration, Outlook, Time Management, Leadership, Strategic Planning
Education
Quincy College 2013 — 2014
Associate's Degree, Natural Sciences
Boston University School of Medicine September 2015 - Present
Sunset Grill and Tap July 2015 - September 2015
ProEx Physical Therapy June 2015 - September 2015
Akai Ryu Shabu Sushi May 2015 - August 2015
Equinox June 2014 - December 2014
Operation P.E.A.C.E. Boston May 2014 - August 2014
Carousel Kids May 2014 - August 2014
Au Bon Pain May 2012 - July 2013
Skills
Customer Service, Tutoring, Cell Culture, Cell Biology, Animal Behavior, Human Anatomy, Research, Organic Chemistry, Physics, Microsoft Office, Microsoft Excel, PowerPoint, QuickBooks
Education
Suffolk University 2012 — 2015
Biology, General
Brookline High School 2008 — 2012
High School
Outback Steakhouse June 2015 - Present
Au Bon Pain September 2013 - April 2015
Skylands Orthopaedics April 2010 - May 2013
Panda World Chinese Restaurant February 2012 - August 2012
Livingston Dining Services October 2011 - May 2012
Flander's Bagels March 2011 - August 2011
Skills
Microsoft Word, Microsoft Office, Microsoft Publisher, PowerPoint, Matlab, Maple, Medisoft, Leadership, Time Management, Organization Skills, Customer Service, Patient Satisfaction, Communication, Mathematics, Teamwork, Cashiering, Microsoft Excel, Analysis, Catering, Customer Satisfaction, Food
Education
Rutgers University-New Brunswick 2011 — 2015
Bachelor's Degree, Mathematics
Rutgers University-New Brunswick 2011 — 2015
Bachelor of Arts (B.A.), Mathematics
Coda Urban Bistro May 2015 - Present
Norwex December 2014 - Present
International Studies Abroad (ISA) September 2013 - May 2015
Relay Foods August 2014 - November 2014
Au Bon Pain February 2013 - May 2013
Bubblecake March 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Publisher, Photoshop, Photography, Mathematics, Entrepreneurship, Blogging, Facebook, Public Speaking, Customer Service, PowerPoint, Social Media, Microsoft Word, Event Planning, Social Networking, Leadership, Teamwork, Time Management
Education
Virginia Commonwealth University - School of Business 2012 — 2015
Bachelor of Science (BS), Small Business Administration/Management
Vesalius College 2013 — 2013
Savannah College of Art and Design 2011 — 2012
Roche Bros. Supermarkets September 2015 - Present
Farmer in the Dell, LLC October 2013 - Present
Au Bon Pain May 2011 - October 2013
Farmer in the Dell 2013 - 2013
Tra Vigne Restaurant 1998 - 2001
Skills
Multi-unit, Food Service, Menu Development, Food & Beverage, P&L, Catering, Food, Hospitality, Culinary Skills, New Restaurant Openings, Franchising, Labor Control, Hospitality Management, Profit, Food Safety, Fine Dining, Inventory Management, Customer Service, Banquets, Serve Safe Certified, Restaurant Management, Hiring, Restaurants, Training, Customer Satisfaction, Retail
Education
Culinary Institute of America 1995 — 1998
Bachelor's degree
The Culinary Institute of America 1995 — 1998
Bachelor's Degree
AlleyNYC June 2014 - Present
Bank of America June 2014 - Present
Au Bon Pain June 2009 - Present
Sunglass Hut July 2012 - April 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Time Management, Analysis, Budgets
Education
Seton Hall University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Accounting, minor in Economics
Bridgeport Public Schools September 2013 - Present
Yonkers Department of Parks and Recreation June 2007 - August 2013
Camp Kulaqua May 2012 - June 2013
Au Bon Pain May 2010 - June 2011
Skills
PowerPoint, Microsoft Excel, Leadership, Social Media, Public Speaking, Research, Customer Service, Event Planning, Microsoft Word, Teaching, Microsoft Office, Community Outreach, Editing, Social Networking, Teamwork
Education
Southern Adventist University 2008 — 2013
Au Bon Pain September 2013 - Present
AMF February 2009 - March 2013
Buffalo Wild Wings September 2004 - December 2008
Delaware North Companies March 1986 - April 2004
Skills
Restaurants, Coaching, Sales, Leadership, Management, Customer Service, Inventory Management, Catering, P&L Management, Training, Contract Negotiation, Food, Menu Development, Hiring, Hospitality, P&L, Profit
Education
AMF University of Bowling
Center Management Certification
Dale Carnegie Training 2007 — 2008
Diploma, Dale Carnegie Training Effective Communications & Human Relations
Rockhurst College
Business Management
Schoolcraft College 1983 — 1985
associates, certificate in culinary arts
Plymouth Canton High School 1977 — 1981
NTS 2013 - 2013
Tootsie Roll Industries--Cambridge Brands, Inc. November 2005 - October 2012
Newly Weds Foods June 2002 - June 2004
Ken's Foods January 1995 - January 2002
Au Bon Pain January 1992 - January 1994
Trio’s Pasta January 1991 - January 1992
Newly Weds Foods June 1984 - August 1991
Skills
Food Industry, Manufacturing, HACCP, Food, Microsoft Office, Microsoft Excel, Confectionery, Supply Chain, Logistics, Inventory Management, Project Management, Warehousing, Distribution Center..., Continuous Improvement, Shipping, Materials Management, Lean Manufacturing, SAP, Quality Assurance, Quality Management, Leadership, Problem Solving, Quality System, Team Building, Food Manufacturing, Food Safety, Management
Education
Syracuse University 1980 — 1984
Bachelor of Arts (B.A.), Economics
Syracuse University 1980 — 1984
Bachelor of Arts, Economics
Focus Pointe Global January 2014 - Present
Dover Downs Hotel & Casino June 2012 - May 2013
Finish Line April 2011 - May 2013
Au Bon Pain July 2009 - January 2010
Skills
Microsoft Office, Microsoft Excel, Research, Customer Service, Matlab, SPSS, Teamwork, Public Speaking, PowerPoint, Microsoft Word, English
Education
Temple University 2015 — 2017
Bachelor of Engineering (B.E.), Civil Engineering
Delaware State University 2012 — 2013
Bachelor of Science (BS), Engineering
Delaware State University 2008 — 2012
Bachelor of Science (BS), Business Management
Unidine Corporation November 2010 - Present
TherEX, Inc July 2009 - October 2010
Au Bon Pain January 2008 - June 2009
Morrison Healthcare Food Services July 2003 - January 2008
All Seasons Services, Inc December 1998 - July 2003
Automatic Products of America April 1997 - December 1998
Pezrow Food and Non Food Brokers April 1994 - April 1997
Skills
Healthcare, Negotiation, Business Planning, Retail, New Business Development, Marketing Strategy, Salesforce.com, Customer Retention, Support Services, Team Building, Food Service, Strategic Planning, Budgets, Sales Management, Forecasting, Leadership, Sales, Business Development, Cross-functional Team..., Marketing, Coaching, Team Leadership, Training, Customer Service, Hospitality, Business Strategy, Customer Satisfaction, CRM, Change Management, Food, Recruiting, Inventory Management, Management, Income Statement, Time Management, Facilities Management, Process Improvement, Technical Support, Strategy, Selling, Sales Operations, Market Planning, P&L Management, Program Management, Operations Management, Hiring, Account Management, Purchasing, Profit, Market Analysis
Education
Strayer University
BBA, Business Administration, Marketing Concentration
ACH Child & Family Services February 2014 - Present
CSTI International LLC September 2011 - October 2012
CSTI August 2010 - September 2011
Murphy Oil June 2008 - March 2010
Au Bon Pain June 2005 - October 2006
Skills
Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Employee Relations, Inventory Management, Process Scheduler, Project Planning, PeopleSoft, Taleo, Sonic, Documentum, CRC-in-a-Box, Access, SAP, Outlook, Logistics, Team Leadership, Program Management, Human Resources, Leadership, Office Management, Software Documentation, Operations Management, Training, Military, Government, System Administration, Recruiting, Benefits Administration, Supervisory Skills, Security Clearance, Policy, Employee Training, Performance Management, Military Logistics, Payroll, Workforce Planning, Onboarding, Job Fairs, Interviews, HR Policies
Education
The University of Texas at Arlington 2010 — 2013
Bachelors, Business Administration and Management, General
Tarrant County College 2005 — 2010
Associates, General Studies
Sodexo March 2015 - Present
Compass Group 2008 - 2014
Compass Group North America 2007 - 2008
Compass Group 2001 - 2007
Panera Bread 2003 - 2003
Au Bon Pain 1995 - 2001
Au Bon Pain 1992 - 1995
Au Bon Pain 1991 - 1992
Skills
Food Service, Catering, Restaurants, Menu Development, Food & Beverage, Food, Customer Satisfaction, P&L, Restaurant Management, Hospitality, Menu Costing, Culinary Skills, Cooking, Cuisine, Fine Dining, Banquets, Hospitality Management, Team Building, Food Safety, Income Statement, Hiring, Sales, Management, Customer Service, Event Planning, Operations Management, Labor Control, P&L Management, Hospitality Industry, Sanitation, Food Industry, Food Quality, New Restaurant Openings, Leadership, Multi-site, Multi-unit, Gourmet, Food Cost Management, Food Preparation, Menu Engineering, HACCP, Culinary Management, Pre-opening, Distribution, Inventory Management, Marketing, Social Media Marketing, Senior Program..., Higher Education, Training
Education
Rochester Institute of Technology 1987 — 1991
Bachelors, Restaurant Management, Hospitality, and Tourism
SVHS 1985 — 1987
High School Diploma, Mathematics
InterContinental Hotels Group (IHG) February 2015 - Present
InterContinental Hotels Group April 2014 - February 2015
InterContinental Hotels Group June 2013 - April 2014
InterContinental Hotels Group September 2012 - June 2013
Springfield Academy January 2012 - August 2012
Au Bon Pain October 2011 - January 2012
Michaels Stores, Inc. October 2008 - January 2011
Skills
Hospitality, Hotels, Front Office, Hospitality Industry, Customer Satisfaction, Customer Service, Tourism, Micros, Pastry, Baking, Chocolate, Sales, Cakes, Menu Development, Pre-opening, Food Service, Microsoft Excel, PowerPoint, Event Management, Event Planning
Education
Stratford University 2012 — 2016
Hospitality Management, Hospitality Administration/Management
Virginia Polytechnic Institute and State University - Pamplin College of Business 2009 — 2012
Cosi July 2014 - Present
Au Bon Pain March 2011 - December 2013
Friendly Ice Cream Corporation March 2009 - March 2011
Cosi Inc November 2000 - November 2008
Ruby Tuesday 1995 - 2000
Skills
Multi-unit, Restaurant Management, Food Service, Franchising, Income Statement, Restaurants, Profit, Food & Beverage, Food, Food Safety, Multi-Unit Management, Menu Development, Hospitality, Inventory Management, Merchandising, Succession Planning, Culinary Skills, Hospitality Management, Catering, Cost Control, POS, Labor Control, Food Preparation, Sanitation, Hotels, Labor Management, Cooking, Hiring, Team Building, ServSafe, Cuisine, Fine Dining, Training, New Restaurant Openings, Food Industry, Serve Safe Certified, Banquets, P&L Management, Wine, Food Quality, Recipes, Hospitality Industry, Time Management, Franchise Consulting, Local Marketing, Customer Satisfaction, Inventory Control, Employee Training, Process Scheduler, P&L
Education
Syracuse University 1990 — 1995
Bachelor of Science (BS), Restaurant/Food Services Management
Magna International March 2011 - Present
Shape Corporation September 2010 - June 2011
Shape Corporation 2009 - November 2010
Johnson Controls Automotive 1996 - 2009
Au Bon Pain 1991 - 1993
Skills
Automotive, PPAP, Continuous Improvement, FMEA, Kaizen, Lean Manufacturing, 5S, Six Sigma, Program Management, Manufacturing, Leadership, Project Management, APQP, SPC, Injection Molding, Manufacturing..., Process Engineering, Manufacturing..., Value Stream Mapping, Industrial Engineering, New Business Development, Engineering, Supply Chain Management, Root Cause Analysis, Quality System, Cross-functional Team..., Engineering Management, DFMEA, GD&T, TS16949, Quality Assurance, Supplier Quality, Stamping, ISO, Testing, Product Development, DMAIC, Process Improvement, Poka Yoke, Management, JIT, Kanban, Minitab, Toyota Production System, Quality Management
Education
The Ohio State University 1984 — 1989
Boulangeries PAUL USA May 2015 - Present
Au Bon Pain September 2012 - May 2015
Le Pain Quotidien August 2006 - September 2012
Cosi, Inc. June 2001 - September 2006
Copeland's of New Orleans March 1996 - June 2001
Skills
Director of operations, multi-unit operations..., strategic sales planning, new store openings, operations training, employee development, team building, cash management, loss prevention, budgeting & forecasting, profit growth, market expansion, trade area feasibility, quality assurance, franchise operations, restaurant audits, financial analysis, executive presentations, leadership presence, labor management, COGS analysis, food & beverage, capital budgeting, process improvements, consensus building, competitive benchmarking, project management, operating expense..., menu concepts, brand marketing, COGS, Profit, Restaurants, Labor Management, Benchmarking, Capital Budgeting, Cash Management, Catering, Consensus Building, Financial Analysis, Food, Food, Forecasting, Franchising, Hiring, Hospitality, Leadership, Loss Prevention, Menu Development, Multi-unit
Education
Tulane University 1991 — 1995
BA's, History and Classics
Art of Care May 2009 - Present
Au Bon Pain October 2007 - April 2008
Pope John XXIII High School June 2004 - July 2007
Skills
Financial Statements, Fixed Assets, Financial Reporting, General Ledger, Variance Analysis, Account Reconciliation
Education
Suffolk University 2007 — 2009
Finance, General
Bowlmor AMF November 2013 - Present
AMF Bowling 2007 - 2013
Blu/Red Ardesia 2004 - 2007
Au Bon Pain 2002 - 2004
Aramark 1999 - 2002
Skills
Income Statement, Multi-unit, Food & Beverage, P&L Management, P&L, Customer Service, Profit, Restaurants, Inventory Management, Restaurant Management, POS, Retail, Management, Catering, Hospitality Management, Menu Development, Training, Microsoft Office, Budgets, Hiring, Labor Control, Inventory Control, People-oriented, Food Service, Fine Dining, F&B Operations, F&B Management, Certified TIPS Trainer, ServSafe, Micros, Customer Satisfaction, P&L Results, Revenue Enhancement, Hospitality, Sales, Coaching, Food, Culinary Skills, Franchising, Food Safety, Foodie, Digital Dining, Strategic Planning, Forecasting, Manage Client..., Negotiation, Revenue & Profit Growth, Business Development, Organizational..., Multi-Unit
Education
Southern Methodist University
Vocal Performance
ABM Healthcare Support Services March 2012 - Present
Starbucks March 2011 - October 2011
ZANE TRADING, LLC June 2009 - July 2010
Starbucks Coffee Company October 2006 - April 2009
Starbucks Coffee Company May 2001 - October 2006
Au Bon Pain January 1999 - January 2001
Skills
Purchasing, Income Statement, Process Scheduler, Business Operations, Time Management, Sales, Customer Experience, Forecasting, Team Building, Outlook, Team Leadership, Budget, Operations Management, PowerPoint, Cross-functional Team..., Access, Leadership, Vendor Management, P&L, Management, Customer Satisfaction, Performance Management, Retail, Customer Service, Start-ups, Budgets
Education
Suffolk University - Sawyer School of Management 1985 — 1988
Bachelor of Science in Business Administration, Computer Information Systems
Au Bon Pain May 2015 - Present
Staples June 2013 - May 2015
Advertising for Humanity January 2013 - March 2013
Boston Magazine March 2012 - January 2013
Mullen May 2010 - October 2011
Mullen March 2007 - November 2010
Mullen Advertising March 2007 - 2008
Beacon Hill Staffing Group 2007 - 2007
Willowdale Estate 2007 - 2007
Tradesource 2005 - 2006
Skills
Advertising, Social Media, Account Management, Social Media Marketing, Facebook, Digital Marketing, Marketing, Online Advertising, Email Marketing, Copywriting, Marketing Strategy, Project Management, Direct Marketing, Management, Traffic Managers, Digital Strategy, Digital Media, Mobile Marketing, Interactive Marketing, Integrated Marketing, SEM, Marketing Communications
Education
Providence College 2002 — 2006
BA, Political Science
Medfield High School 1998 — 2002
HS Diploma, General Education
Kahala Corp February 2009 - Present
Origins Coffee House February 2008 - January 2009
Au Bon Pain September 2001 - January 2008
Sbarro October 2000 - September 2001
Applebees International June 1999 - October 2000
Bruegger's Bagels July 1988 - January 1999
Skills
Restaurants, Restaurant Management, Food, Menu Development, Hiring, Inventory Management, Budgeting, Customer Service, Food & Beverage, Hospitality, Food Service, Catering, P&L, Budgets, New Restaurant Openings, Multi-unit, Food Safety, Culinary Skills, Franchising, Team Building, Profit, Customer Satisfaction, Management, Leadership, Cooking, Hospitality Management, Hospitality Industry, Fine Dining, Banquets
Education
Schenectady Community College 1983 — 1984
AAS
The Culinary Institute of America 1973 — 1974
AOS
The Health Consultants Group, LLC November 2013 - Present
Aflac February 2012 - November 2013
Hartford Baking Company January 2011 - July 2012
The Men's Wearhouse March 2007 - June 2010
Au Bon Pain 2010 - 2010
Williams-Sonoma 1990 - 1994
Williams-Sonoma 1990 - 1994
Williams-Sonoma 1990 - 1994
Williams-Sonoma 1990 - 1994
Williams-Sonoma 1990 - 1994
Skills
Benefits Administration, Customer Service, Fundraising, Employee Benefits, Nonprofits, Public Speaking, Recruiting, Employee Relations, Leadership, Training, Team Building, Payroll, Insurance
Education
San Francisco State University 1982 — 1987
BS, Business Administration and Management, General
Fitness Connection November 2013 - Present
Au Bon Pain 2009 - Present
Phillips Van Heusen 2006 - Present
Priceline.com 2005 - Present
The Yankee Candle Company, Inc. 2010 - November 2013
Yankee Candle Company April 2001 - 2010
Campbell Soup Company 1999 - 2001
Godiva Chocolatier 1995 - 1998
Pepperidge Farm 1978 - 1994
Skills
Advertising, Product Development, Strategic Planning, Forecasting, Brand Management, Social Media, Integrated Marketing, Leadership Development, Business Planning, Management, Sales, Marketing Strategy, Merchandising, Inventory Management, Consumer Products, Customer Service, Retail, Sales Management, Leadership, Budgets, Competitive Analysis, Strategy, E-commerce, Cross-functional Team..., Social Media Marketing, New Business Development, Marketing, P&L Management, Team Building, Digital Marketing, Brand Development, Business Strategy, Marketing Communications, Negotiation, Customer Insight, Start-ups, Marketing Management, Market Research
Education
University of New Hampshire 1969 — 1973
Sacred Heart University
Master of Business Administration (MBA), Marketing
Au Bon Pain October 1995 - Present
Skills
Multi-unit, Food Service, Restaurant Management, Restaurants, Menu Development, Customer Service, Food & Beverage, P&L, Franchising, Income Statement, New Restaurant Openings, Catering, Food, Hospitality, Culinary Skills, Labor Control
Education
Suffolk University 1993 — 1995
usa, ma, Accounting
Element Care July 2002 - Present
Konjolka Media March 2002 - June 2002
Business Services International February 1998 - February 2002
Staffing Now June 1997 - January 1998
Tara Ferncroft Conference Resort July 1994 - May 1997
Au Bon Pain November 1993 - April 1994
University of Massachusetts Amherst September 1990 - May 1993
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, EZCap, Crystal Reports 10.0, Financial Analysis, Customer Service, Communication, Interpersonal Skills, Nonprofits, Accounts Receivable, Accounts Payable, Management, Leadership, Research, Strategic Planning, Public Speaking, Social Media
Education
University of Massachusetts, Amherst 1990 — 1993
M.S., Hotel, Restaurant & Travel Administration (HRTA), 3.7 GPA
Rutgers University-New Brunswick 1986 — 1990
B.A., French Literature, Double Minor in Economics & English, 3.3 GPA
Starbucks Coffee Company June 2000 - Present
Au Bon Pain August 1989 - March 2000
McDonald's June 1986 - May 1989
Skills
Full P&L Responsibility, Leadership, Income Statement, Multi-unit, Merchandising, Profit, Food Service, Visual Merchandising, Retail, Inventory Management, Succession Planning, Store Management, Loss Prevention, Management, Process Scheduler, Budgets, Customer Satisfaction, District Management, Driving Results, Inventory Control, Multi-Unit, Multi-Unit Management, New Store Development, New Store Openings, Operations Management, P, Store Operations, Team Building
Education
Saint Joseph's University 1982 — 1986
BS, Food Marketing
Au Bon Pain June 2014 - Present
J. Jill June 2013 - October 2013
EMD Serono, Inc. January 2012 - October 2012
American Dental Partners June 2011 - November 2011
Samsonite, LLC March 2007 - March 2010
Fidelity Investments 2005 - 2007
Stop & Shop 2003 - 2005
Shaw's Supermarkets 2001 - 2002
CVS Caremark Corporation 1993 - 1999
Skills
Employee Benefits, Benefits Administration, Benefits Negotiation, Benefits Design, Pension Administration, 401k, Deferred Compensation, Compensation Structure..., Defined Benefit, 409A, HRIS Database Management, SAP HR, HR Consulting, Personnel Management, New Hire Orientations, Compensation Structures, Human Resources, HRIS, Leadership, Strategy, Compensation & Benefit, Employee Relations, Policy, Compensation & Benefits, Training, Onboarding
Education
Stonehill College 2000 — 2002
Certificate in HR Management, HR Management
Suffolk University - Sawyer Business School 1990 — 1992
MBA, Management
Stonehill College 1984 — 1988
BS, Finance/Economics
5 Horizons Digital November 2013 - February 2015
Specialty Commerce Corp. April 2011 - August 2013
Specialty Commerce Corp. December 2009 - April 2011
The Creative Group March 2009 - December 2009
Oakley Design Studios 2009 - 2009
Lifetime Brands 2007 - 2009
Au Bon Pain August 2007 - October 2007
Acom Healthcare November 2005 - January 2007
Oakley Design Studios 2003 - 2003
Skills
Logo Design, Graphic Design, Typography, InDesign, Layout, Web Design, Adobe Creative Suite, Brochures, Visual Communication, Catalogs, Packaging, Digital Illustration, Mac, User Experience, HTML/CSS, HTML, Graphics, Branding & Identity, Interaction Design, Email Marketing, Image Editing, Creative Direction, Adobe Acrobat, Direct Mail, Dreamweaver, Collateral, Pre-press, Corporate Identity, Illustrator, WordPress, Wireframes, Advertising, SEO, Web Development, E-commerce, Flash, Vector Illustration, Adobe Fireworks, Business Cards, Brand Development, MarketLive, Titanium Mobile, PHP, CSS Javascript, OmniGraffle, Prototype, Wire Framing, Responsive Design, Mobile Design, Art Direction
Education
Rhode Island School of Design 2011 — 2014
Web + Interactive Design Certificate, Web + Interactive Design, 3.94
The College of Saint Rose 2000 — 2004
Bachelor of Fine Arts Degree, Graphic Design
State Street AnalystInvestors Bank & Trust2004 - 2007
Au Bon Pain 1996 - 2000
Education
Suffolk University 1996 — 1998
MS, Accounting
University of Massachusetts Dartmouth 1988 — 1993
BS, Accounting
Au Bon Pain December 2000 - Present
Skills
Restaurants, Restaurant Management, Menu Development
Education
Southern New Hampshire University 1980 — 1984
BS, Management
University of Southern New Hampshire
BS Hotel Restaurant Management
Thermo Fisher Scientific July 2010 - Present
University of Pittsburgh September 2008 - July 2010
University of Pittsburgh September 2000 - May 2008
Au Bon Pain May 1996 - May 2001
Pittsburgh Tissue Engineering Initative May 1999 - August 1999
Education
Point Park University 2011 — 2014
M.S., Engineering Management
University of Pittsburgh 2000 — 2008
PhD, Infectious Diseases and Microbiology
Point Park University 2000 — 2001
M.S. (Incomplete), Journalism and Mass Communication
Point Park University 1995 — 2000
BS, Biology
Point Park University 1995 — 2000
BS, Environmental Protection Science
ABM Industries March 2012 - Present
Earth Origins Market December 2011 - March 2012
Starbucks May 2001 - October 2011
Au Bon Pain May 1999 - May 2001
Education
Suffolk University - Sawyer School of Management 1984 — 1988
B.S., Business Administration with a Major in Computer Information Systems
Steak n Shake January 2010 - Present
Au Bon Pain March 2002 - December 2009
Bennigan's Restaurants 1989 - 2002
Bennigans 1987 - 2002
Skills
Training, Recruiting, Sales, Strategic Planning, Customer Satisfaction, P&L Management, Profit, Income Statement, P&L, Management, Marketing, Hospitality, Restaurants, Team Leadership, Multi-unit, Restaurant Management, Food & Beverage, Team Building, Leadership, Food Service, Food
Education
Purdue University 1982 — 1986
BS, Restaurant, Hotel and Institutional Managent, Concentration in Business
Zoes Kitchen October 2014 - Present
Zoes Kitchen August 2012 - September 2014
Au Bon Pain August 2010 - August 2012
Baja Fresh Mexican Grill August 2003 - August 2010
Ruby Tuesday September 1989 - July 2003
Skills
Restaurant Management, Catering, Hospitality, Food & Beverage, Food, Restaurants, Team Building, P&L, Inventory Management, Customer Service
Education
University of New Orleans 1985 — 1987
BA, Political Science
The George Washington University 1983 — 1985
Bishop Ireton 1979 — 1983
US Foodservice October 2009 - Present
Border Foods Inc. April 2004 - December 2009
Au Bon Pain 2004 - 2009
b-50 2002 - 2004
Education
St. Cloud State University 1999 — 2002
Bachelor of Science, Buisiness Management
Au Bon Pain March 2007 - January 2011
Diaspora Community Services September 2010 - December 2010
Partners in Care November 2005 - November 2006
Michel Memorial PC July 2006 - September 2006
Bedford-Stuyvesant Volunteer Ambulance Corp September 2002 - June 2003
Skills
Customer Service, Nonprofits, Community Outreach, Social Services, Volunteer Management, Event Planning, PowerPoint, Fundraising, Public Speaking, Microsoft Excel, Social Media, Microsoft Word, Microsoft Office, Team Leadership, Data Entry, Outlook, Telephone Skills, Cpr Certified, Cashiering, Tutoring, Administrative..., Research
Education
City University of New York -York College 2009 — 2013
Bachelor of Science (B.S.), Social Work
State University of New York College at Buffalo 2003 — 2005
Social Work
Au Bon Pain November 2007 - Present
Skills
Microsoft Office, PowerPoint, CSS, Photoshop, Outlook, Accounts Receivable, Microsoft Excel, Data Entry, Financial Analysis, Adobe Creative Suite, Microsoft Word, Management, Forecasting, Inventory Management, Windows, Budgets, Data Analysis, Access, Customer Service, Income Statement, Market Research, Teamwork
Education
Université Claude Bernard Lyon 1 2002 — 2006
BSc, Mathematics
Au Bon Pain January 2011 - August 2014
Shaw's Supermarkets April 2008 - January 2011
Nexstore Market 2004 - 2008
The Last Mango 2002 - 2004
Eatzi's Market and Bakery 2000 - 2002
Seeger's 1997 - 2000
Skills
Food Service, Merchandising, Food, Retail, Management, Purchasing, Culinary Skills, Training
Education
The Culinary Institute of America 1995 — 1999
Ted's Montana Grill November 2010 - Present
Bugaboo Creek Steak House February 2000 - December 2010
BFRB Corporation February 1997 - January 2000
Au Bon Pain September 1986 - April 1996
Skills
Inventory Management, Customer Service, Team Building, Budgeting, Strategic Planning, Operations Management, Budgets, Hospitality Management, Catering, Food, Customer Satisfaction, Food & Beverage, Food Service, Hiring, Hospitality, Leadership, Management, P&L, Process Scheduler, Restaurants, Sales, Training, Multi-unit, New Restaurant Openings, Purchasing, Restaurant Management, Culinary Skills, Franchising, Menu Development, Profit, Fine Dining, Food Safety, Wine, Labor Control
Education
Thomas College
Business
Green Monster Juice Bar June 2014 - March 2015
Mad Kactus, LLC October 2012 - August 2014
Au Bon Pain January 2003 - July 2013
Marche Movenpick / Richtree Inc. May 1999 - December 2002
PB Architects August 1997 - May 1999
Skills
Customer Service, Restaurants, Hospitality, Event Management, Merchandising, Retail, Gift Baskets, Corporate Gifts, Inventory Management, Sourcing, Purchasing, Hands-on Training, Social Media, Translation, Outlook, Microsoft Office, PowerPoint, Facebook, Flowers, Decorations, Budgets, Process Scheduler, Event Planning, Project Planning, Microsoft Word, Training, Microsoft Excel, Customer Satisfaction, Time Management, Team Building, Multi-unit, Management, Party Favors, Culinary Skills, Profit, Food & Beverage, Franchising, Food Service, Photography, Restaurant Management, Food, New Restaurant Openings, Architectural Design, Sustainable Architecture, Interior Design, AutoCAD, SketchUp, Call Centers, Product Design, Catering
Education
Universidad Autónoma de Baja California 1992 — 1997
Architect, architecture
LEED GA (expected)
Global Partners LP July 2015 - Present
Kaspersky Lab February 2015 - June 2015
Dynatrace September 2013 - January 2015
Compuware Dynatrace November 2012 - September 2013
Verbatim Advisory Group February 2010 - October 2012
Au Bon Pain August 2008 - December 2009
Skills
Cold Calling, Market Research, Training, Management, Customer Service, Report Writing, Microsoft Office, Networking, Salesforce.com, Sales Prospecting, Lead Generation, Analysis, Direct Sales, New Business Development, Business Development, Application Performance..., Start-ups, Cloud Computing, Leadership, Consultative Selling...
Education
Roger Williams University 2004 — 2008
BS, Business Management and Psychology
Keurig Green Mountain, Inc. November 2014 - Present
Au Bon Pain November 2011 - November 2014
Fresenius Medical Care June 2010 - November 2011
Fresenius Medical Care May 2008 - July 2010
TJX June 2007 - January 2008
Skills
Microsoft Word, Event Planning, Microsoft Excel, PowerPoint, Outlook, Process Scheduler, Microsoft Office, Customer Service, Lotus Notes, Administrative..., Data Entry, Process Improvement, Office Management, SAP, Software Documentation, Visio, Office Administration, Salesforce.com, Invoicing, Administration, Management, Training, Leadership, Access, Research, Telephone Skills, Social Networking, Adobe Acrobat, Data Analysis, PeopleSoft, Project Management, Team Building, Time Management, Accounts Receivable, Event Management, QuickBooks, Windows, Project Coordination, Human Resources, System Administration, Project Planning, Spreadsheets, Employee Relations, Administrative..., Analysis, Inventory Management, Budgets, Team Leadership
Education
Towson University 2002 — 2003
Art History
Sacred Heart University 2000 — 2002
Liberal Arts
Au Bon Pain August 2012 - Present
Kappa Sigma Fraternity January 2012 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking
Education
The Art Institute of Washington 2013 — 2015
Associate of Arts (A.A.), Baking and Pastry Arts/Baker/Pastry Chef
Riverside Community Care March 2014 - Present
South Bay Mental Health Center October 2012 - February 2014
Riverside Community Care February 2012 - June 2012
Glenhaven Academy November 2010 - November 2011
The Center for Hope & Healing September 2010 - January 2011
Apna Ghar Inc. June 2010 - July 2010
The Chicago School of Professional Psychology February 2010 - May 2010
Apna Ghar, Inc June 2009 - May 2010
The Chicago School of Professional Psychology May 2009 - January 2010
Au Bon Pain June 2008 - May 2009
Skills
Case Managment, Psychotherapy, Motivational..., CBT, Counseling Psychology, Therapists, Self-esteem, Healthcare, Community Outreach, PowerPoint, Stress, Psychology, Event Planning, Microsoft Office, Nonprofits, Microsoft Word, Outlook, Case Management, Family Therapy
Education
The Chicago School of Professional Psychology 2008 — 2010
Master of Arts, Forensic Psychology
University of Massachusetts 2004 — 2008
Bachelor of Arts, Psychology
Au Bon Pain 2012 - Present
Skills
Training, Food & Beverage, Marketing, Operations Management, New Business Development, Process Improvement, Forecasting, Project Management, Food, Marketing Strategy, Food Industry, Strategic Planning, Business Planning, Food Service, Purchasing, Sales Management, Catering, Management, Food Safety, Retail, Analysis, Sales Operations, Logistics, Sales, Customer Service, Inventory Management, Income Statement, Merchandising, Program Management, Supply Chain, P&L Management, Supply Chain Management
Education
Suffolk University - Sawyer Business School 1994 — 1995
MPA
Suffolk University, College of Liberal Arts and Sciences
Bachelor of Science (B.S.)
Au Bon Pain December 2003 - Present
Au Bon Pain April 2008 - April 2011
Skills
Multi-unit, Restaurant Management, Food Service, Restaurants, Income Statement, Food & Beverage, Hospitality, Food, Menu Development, Profit, Catering, Inventory Management, Customer Service, Team Building
Education
Robert Morris University 1978 — 1982
Accounting
University of Notre Dame
Au Bon Pain April 2012 - Present
Education
Universidad Ricardo Palma 1986 — 2001
Beacon Hill Families. April 2006 - Present
Au Bon Pain June 2005 - November 2007
Skills
English, Foreign Languages, Linguistics, Microsoft Word, Legal Translation, Interpreting, PowerPoint
Education
Harvard Extension School 2007 — 2014
Universidad Distrital Francisco José de Caldas 2000 — 2005
Bachelor in Education,, TESOL and Linguistics
Au Bon Pain 2010 - 2011
Calvito's Pizza and Bakery June 2010 - September 2010
Education
Rhode Island College 1993 — 1995
English/Language Arts Teacher Education
AU BON PAIN December 2012 - Present
AU BON PAIN December 2012 - Present
Brookstone December 2012 - February 2013
Skechers January 2012 - February 2013
Aeropostale October 2011 - January 2012
Nike town January 2011 - January 2012
Skills
Customer Service, Customer Relations, Fast in my feet, Shipping, Store Management, Merchandising, Apparel, Retail Sales, Fashion, Inventory Control, Retail, Inventory Management, Visual Merchandising, Loss Prevention, Process Scheduler, Customer Satisfaction, Trend Analysis, Store Operations, Trend, Styling, Microsoft Excel, Microsoft Word, Social Media
Education
Queens College 2011 — 2014
Associate's degree, History
Robert f wagner 2007 — 2010
High school, Art n tech
McDonald's Corporation February 2013 - July 2013
Au Bon Pain May 2011 - September 2011
Skills
Entrepreneurship, Microsoft Office, Customer Service, Leadership, Management, Engineering, Team Building, Team Leadership, Public Speaking, Aerospace
Education
The University of Texas at Arlington 2013 — 2017
Aerospace, Aeronautical and Astronautical Engineering
Au Bon Pain 2011 - 2013
Education
Rutgers University 2010 — 2014
Biotechnology High School 2006 — 2010
High School Degree
The University of Virginia's College at Wise August 2010 - Present
Au Bon Pain July 2009 - January 2014
The Children's Place May 2013 - August 2013
Skills
Research, Higher Education, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Community Outreach, Teamwork, Editing
Education
The University of Virginia's College at Wise 2010 — 2014
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
HB woodlawn secondary program 2008 — 2010
Park South Hotel and The Strand Hotel November 2012 - February 2014
Au Bon Pain November 2004 - March 2012
Jumpshot Sportwear Inc June 2001 - September 2004
Skills
Computer Proficiency, Microsoft Word, Microsoft Excel, PowerPoint, Management
Education
The College of Westchester 2006 — 2008
Associate's degree, Computer Software Engineering, 3.8
Kings Bay Y January 2014 - May 2014
Howcast Media July 2013 - October 2013
Au Bon Pain August 2009 - December 2011
Corasuki Inc July 2007 - January 2008
Creavin Family July 2006 - July 2007
Sylvan Learning Center November 2004 - March 2006
Skills
Microsoft Office, Copy Editing, Creative Writing, Invoicing, Social Media..., Teaching, Management, HTML, Blogging Software, Photoshop, Editing, WordPress, Blogging, Facebook, Editorial
Education
Queens College 2008 — 2013
Bachelor of Arts (B.A.), English Language and Literature, Creative Writing, 3.84
Dracut High School 2000 — 2004
Au Bon Pain August 2011 - Present
Au Bon Pain November 2010 - August 2011
Au Bon Pain September 2008 - November 2010
Education
Rutgers, The State University of New Jersey-New Brunswick 2007 — 2011
Bachelor of Arts (B.A.), Psychology & Criminal Justice
Au Bon Pain March 2012 - October 2014
Panera Bread February 2005 - March 2012
Cosi November 2004 - February 2005
Glenn Arbor Country Club May 2004 - September 2004
Pinehurst Golf Resort May 2003 - September 2003
US Navy January 1998 - January 2002
Skills
Team Building, Training, Event Planning, Menu Development
Education
The Culinary Institute of America
Associate of Occupational Studies, Culinary Arts
Navy Corp
The Culinary Institute of America
Associate's degree, Restaurant, Culinary, and Catering Management/Manager
Au Bon Pain April 2012 - Present
Taco Bell June 2011 - March 2012
Education
The Ohio State University 2010 — 2012
Bachelor's Degree, Hospitality Administration/Management
TC Electric, LLC July 2015 - Present
Stony Brook University January 2012 - January 2014
Faintraid Mining May 2011 - July 2011
U.S. Census Bureau March 2010 - August 2010
Au Bon Pain May 2009 - November 2009
Skills
Solidworks, Teamwork, AutoCAD, Machining, Team Leadership, Microsoft Office, Hand Drafting, NX 6, Abaqus, Matlab, Customer Service, Composite Applications, Labview, Public Speaking, Office Administration, Public Relations, 3D Prototyping, 3D Printing, LabVIEW, Leadership, PowerPoint, Time Management
Education
Stony Brook University 2010 — 2015
Bachelor's Degree, Mechanical Engineering
Stony Brook University 2010 — 2015
Bachelor of Applied Science (BASc), Mechanical Engineering
The care garden 2010 - 2012
Doc Breslers Cavitybusters April 2006 - December 2007
Au Bon Pain August 2001 - September 2002
Skills
Dental Assisting, food service, Customer Service
Education
Thompson Institute 2004 — 2006
Dental Assisting, Dental Assisting/Assistant
University City High 1998 — 2002
Diploma, Academic studies and health sciences
GUESS?, Inc. April 2015 - Present
White House Black Market January 2015 - Present
Au Bon Pain February 2013 - December 2014
Missions Oaks Recreation and Park District February 2010 - August 2013
Fresh & Easy September 2012 - December 2012
Emigh Hardware June 2010 - July 2012
Education
Sacramento City College 2010 — 2012
El Camino Fundamental High School 2006 — 2010
Diploma