Bell Mobility
Industry: Telecommunications company
DescriptionBell Canada is a Canadian telecommunications company headquartered in Montreal, Quebec, Canada. It is the incumbent local exchange carrier for telephone and DSL Internet services in most of Canada east ... Founder: Charles Fleetford Sise Founded: 29 April 1880 Headquarters: Montreal, Canada CEO: George A. Cope (11 Jul 2008–) Subsidiaries: The Source, Bell Mobility, Bell Fibe TV, Bell Aliant, Parent organization: BCE Inc.
Bell Mobility List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bell Mobility. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,439 Bell Mobility employees in database. Find out everything there's to know about Bell Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bell Mobility Employees
Desjardins March 2013 - Present
Desjardins October 2011 - March 2013
Bell Canada December 2007 - June 2011
Bell Canada April 2005 - December 2007
Bell Mobility April 2003 - April 2005
Education
UQAM 2011 — 2013
MBA pour cadres (EMBA)
Université de Montréal - HEC Montréal
B. Gest
Bell Mobility April 2013 - Present
Bell Mobility June 2012 - April 2013
Bell Mobility April 2008 - October 2011
Roger Wireless November 2005 - April 2008
Skills
Telecommunications, Customer Experience, Wireless, Direct Sales, Mobile Devices, Team Leadership, Solution Selling, Call Center, Unified Communications, Account Management, Sales Management, Customer Satisfaction, Managed Services, Sales Presentations, Coaching, Customer Retention, Sales Process, Sales Operations, Selling, B2B, VoIP, CRM, Sales, Employee Training
Education
Humber College
Business Administration
Bell September 2011 - Present
Bell Mobility March 2007 - November 2011
Bell Mobility February 2006 - March 2007
Bell Mobility May 2002 - February 2006
Skills
Telecommunications, Mobile Devices, VoIP, UMTS, Wireless, IP, Product Management, CDMA, LTE, Network Design, MPLS, HSPA, Integration, Testing, GSM
Education
Heriot-Watt University 2003 — 2006
MBA
University of Belgrade 1987 — 1994
BSc, Electrical engineering
Ivey School of Business
Strategic Foundations Program
Bell July 2013 - Present
Bell Mobility January 2008 - July 2013
Memocube April 2006 - February 2008
Skills
Telecommunications, Call Center, Managed Services, VoIP, Unified Communications, Telephony, Service Delivery, Wireless, Aptitudes en ventes, Gérance d'employés, Saleforce.com, Ms Project, Multitâche, Priorisation des..., Vente de solutions, Ventes directes, Appareils mobiles, Leadership d'équipe, Expérience client, Processus de vente, Gestion de compte, Salesforce.com, Rétention de la..., Gestion de projet
Education
HEC Montréal 2010 — 2012
Certificat Administration, Project Management
Institut Demers 1999 — 2000
Graphisme, Arts Graphiques
ADT Canada Inc. May 2012 - Present
ATELKA September 2011 - April 2012
Bell Mobility April 2007 - September 2011
Bell Mobility 2004 - 2007
Bell Mobility 2000 - 2004
Skills
Customer Relations, Call Center, Team Management, Telecommunications, Customer Experience, Team Building, Customer Service, Change Management, Call Centers, Management, Outsourcing, Project Management, Leadership, Strategic Planning, Sales, Customer Satisfaction, Team Leadership
Education
HEC Montréal
Bell Mobility May 2013 - Present
Bell Mobility August 2011 - May 2013
Bell Mobility October 2010 - August 2011
Bharti December 2008 - May 2009
Skills
Wireless, 3G, HSPA, CDMA, WCDMA, SS7, RIP, Mobile Technology, Telecommunications, LTE, Testing, MPLS, Cellular Communications, GSM, GPRS, OSPF, Wireless Networking, BGP, 2G, TCP/IP, ATM networks, Frame Relay, VPN, WAN, EIGRP, OSI Model
Education
Guru Nanak Dev Engg. College, Ludhiana Punjab Technical University 2005 — 2009
Bachelors Degree, Electronics & Communication
Humber College 2009 — 2010
Post graduate, Wireless Telecommunications
Vidéotron August 2013 - Present
Vidéotron Service Affaires June 2012 - August 2013
Vidéotron Service Affaires April 2007 - June 2012
Bell Canada April 2006 - April 2007
Bell Canada April 2005 - April 2006
Bell Canada November 2004 - May 2005
Bell Mobility November 2002 - November 2004
Bell Mobility October 2002 - August 2003
Skills
Team Management, Leadership, Project Management, Telecommunications, Call Center, Customer Experience, Team Leadership, Wireless, VoIP, Business Analysis, IP, Integration, Product Management, MPLS, Call Centers, Vendor Management, Mobile Devices, Ethernet, Unified Communications, Business Development, Technical Support, 3G, TCP/IP, Telephony, Contact Centers, VAS, GSM, SIP, Avaya, Network Design, Pre-sales, Managed Services, Quality Assurance, WAN, QoS, Workforce Management, Cisco Technologies, Network Architecture, Routing
Education
Université de Montréal - HEC Montréal
Management, Information Systems & Business Analysis, International Business
UQAM 2011 — 2011
Computer Programming
McGill University
Human Resources Management, Project Management
Rogers Communications February 2015 - Present
TELUS August 2007 - October 2014
Espace Bell June 2006 - February 2007
Bell Mobility April 2002 - May 2006
Bell January 2001 - January 2002
Skills
Telecommunications, Sales, Direct Sales, B2B, Solution Selling, Strategic Planning, Sales Process, Account Management, Sales Operations, Cold Calling, Sales Management, Wireless, New Business Development, Selling, Leadership, Salesforce.com, Management, Consultative Selling, People-oriented, Teaching, Training, Strategy, Team Leadership, Mobile Devices, Business Development, CRM, Managed Services, Negotiation, Business Strategy
Education
Université de Montréal - HEC Montréal 2007 — 2011
management
Université du Québec à Montréal 1999 — 2001
Business Administration and Management, General
PADI 2014 — 2014
Instructor, Scuba Diving
Association hispanophone de Laval 2009 — 2010
Spanish
Bell Mobility February 2007 - Present
Bell Mobility October 2004 - Present
Bell Mobility October 2004 - February 2007
Telus Mobility 2000 - 2004
Education
Sheridan College 2003 — 2007
Diploma, Marketing
Humber College
Business Marketing
Valeurs mobilières Desjardins/Desjardins Securities November 2013 - Present
Valeurs Mobilières Desjardins/Desjardins Securities September 2012 - September 2013
Noveko International Inc. November 2008 - May 2012
Consultant September 2003 - October 2008
Stylus Strategic Communications 2000 - 2002
Bell Mobility 1997 - 2000
Bell Canada International 1993 - 1997
Montreal Exchange 1989 - 1991
Spiegel Sohmer, lawyers 1987 - 1989
Skills
Investor Relations, Capital Markets, Securities, Corporate Finance, Corporate Communications, Mergers, Financial Reporting, Financial Planning, Strategic Communications, Internal Communications, Media Relations, Forecasting, Financial Analysis, Budgeting, Press Releases, Conferences, Marketing Communications, Mergers & Acquisitions, Restructuring, Investments, Management Consulting, Management, Team Management, Project Management, Conformity Assessment
Education
HEC Montréal 1993 — 1994
M.B.A., Finance
The Bar School 1989 — 1989
The Bar, Law
Université de Montréal 1985 — 1988
Bachelor, Law
CEGEP - Bois-de-Boulogne 1983 — 1985
D.E.C., Pure and Applied Sciences
Canadian Securities Institute
Conduct and Practices Handbook Course, Branch Managers Course
Canadian Securities institute
Canadian Securities Trade Course, Graduated with Honors
École secondaire Paul Gérin Lajoie, Outremont
Bell Mobility November 2011 - Present
Bell Mobility January 2008 - November 2011
Bell Mobility April 2005 - January 2008
Averna Technologies May 2003 - April 2005
Nortel Networks 1999 - 2001
Skills
Telecommunications, Project Management, RFP, Modems, Wireless Networking, Network Architecture, IP, Customer Engagement, Gestion de projet, Intégration, Vente de solutions, Sans fil, Services de gestion, VoIP, Responsable produit, Télécommunications, Appareils mobiles, Réseau sans fil
Education
2006 — 2010
DESS, Gestion
2007 — 2008
Masters Certificate in Project Management, Gestion de projet
Ecole de Technologie Supérieure 1998 — 2003
BAC, Génie Électrique
Institut Teccart 1995 — 1998
DEC, Électronique
Bell Mobility 2008 - 2011
Bell Mobility 2006 - 2008
Bell Mobility 2006 - 2006
Bell Mobility 2003 - 2005
Bell Mobility 2000 - 2003
Bell Mobility 1999 - 2000
Bell Mobility 1997 - 1999
Nortel Networks 1995 - 1997
Nortel Networks 1994 - 1995
Skills
Telecommunications, Wireless, Product Management, Technology Development
Education
Heriot-Watt University 2000 — 2005
Master of Business Administration (MBA) with Distinction
University of Toronto 1990 — 1994
Bachelor of Applied Science (BASc), Electrical Engineering
Bell September 2014 - Present
Bell September 2012 - Present
Bell May 2012 - September 2012
Bell Mobility November 2010 - April 2012
Bell Mobility July 2010 - October 2011
Bell Mobility February 2009 - April 2010
Skills
Microsoft Office, Customer Service, Customer Relations, Research, Problem Solving, Administration, Negotiation, Public Speaking, Windows, Inventory Management, Social Media, Coaching, Team Building, Troubleshooting, Documentation, Teaching, English, Outlook, Management Consulting, Interim Management, Customer Satisfaction, Change Management, Telecommunications, Customer Experience..., Customer Experience, Sales, Call Centers, Software Documentation, Project Planning, System Administration, Time Management, Team Leadership, Training, Management, Account Management, Leadership, Process Improvement, Program Management, Sales Operations, Wireless
Education
Southern Alberta Institute of Technology / Trinidad & Tobago Institute of Technology 2001 — 2002
Diploma
Humber College
Courses Completed, Electro- Mechanical Engineering
Jonathan O Shaw January 2013 - Present
G98.7 FM November 2011 - Present
VOX TALENT INC 2004 - Present
Too Nubian Entertainment November 1991 - January 2013
Organic Resource Management Inc January 2009 - October 2011
Bell Mobility March 2008 - September 2008
Smooth Jazz Wave 94.7 October 2006 - March 2008
Long & McQuade September 2005 - December 2006
Milestone Radio Inc. (Flow 93.5 FM) January 2001 - August 2004
CHRY 105.5 FM September 1995 - December 2000
Skills
Voice Over, Radio, Creative Writing, Music, Radio Broadcasting, Commercials, Disc Jockey, Pro Tools, Advertising, Radio Host, Entertainment, Event Planning, Radio Advertising, Entrepreneurship, DJ, Audio Editing, Emcee, Editing, Voice Acting, Sound, Concerts, CRM, Recording, Acting, Voiceovers, Film, Television, Wedding DJ, Serato Scratch Live, Adobe Audition
Education
Humber College
Certified Radio Copywriter, Marketing, Radio Broadcasting
Lyles Lawn Care March 2008 - Present
Bell Mobility 1999 - 2001
Bell Mobility 1999 - 2001
Skills
Leadership, Account Management, Marketing Communications, Program Management, Public Relations, Customer Retention, Strategic Planning, Team Building, Microsoft Office, Customer Service, Network Administration, Negotiation, Budgets, Employee Relations, Telecommunications, Coaching, Microsoft Word, Marketing, Training, Inventory Management, Business Analysis, Advertising, PowerPoint, Marketing Strategy, New Business Development, Team Leadership, Vendor Management, Management, Business Development, Customer Satisfaction, Sales Management, Microsoft Excel, Call Centers, Outlook, Process Improvement, Social Media Marketing, Recruiting, Sales, Customer Experience, Online Advertising, Business Strategy, Event Planning, Social Media, Change Management, Small Business, Retail, Pressure Washing, Project Management, Performance Management, Operations Management
Education
Humber College 1990 — 1993
Martingrove Collegiate 1982 — 1987
HEC Montreal January 2013 - Present
HEC Montreal October 2011 - January 2013
HEC Montreal November 2010 - October 2011
Molson Coors Canada October 2007 - November 2010
Bell Mobility January 2002 - September 2007
Belairdirect November 1998 - January 2002
Centre Jeunesse Laval 1990 - 1997
Skills
Coaching, Marketing Strategy, Team Leadership, Team Management, Strategic Planning, Operations Management, Planification..., Service client, Gestion d'équipe, Gestion de projet, Leadership d'équipe, Stratégie marketing
Education
Université de Montréal - HEC Montréal 2003 — 2005
DESSG, Études supérieures Gestion 2ième cycle
1994 — 1997
Bachelière, Psychologie
College Regina Assumpta
Tobey & Associates January 1993 - Present
Parade! Multimedia Brand Experiences April 2012 - November 2012
Club Intrawest June 2009 - January 2012
Zoomer Show August 2008 - August 2010
Canadian Poker Expo October 2008 - October 2009
Bell Mobility 1985 - 1989
Skills
Event Management, Project Management, Marketing Communications, Social Media, Management, Negotiation, Budgets, Marketing, Marketing Strategy, Advertising, Public Relations, Customer Service, Entertainment, Hospitality, Integrated Marketing, Trade Shows, Sales, Strategy, Training, CRM
Education
Humber College
Institute of Law Clerks
Sheridan College
Private Investigations
Bell December 2002 - September 2011
Bell Mobility 1988 - 2002
Skills
Web Applications, Web Design, Online Marketing, Chat Application..., Multi-channel Online..., e-bill Application..., Project Delivery, Customer Satisfaction, Customer Service, E-commerce, Telecommunications, Problem Solving, Leadership, Product Management, Project Management, Budgets, Business Process, Process Improvement, Solution Selling, Management, Chat, Account Management, Cross-functional Team..., Business Analysis, Enterprise Software, Wireless, Vendor Management, Customer Experience, Team Management, Team Leadership, Direct Sales, Strategy, CRM, Integration, SEO, Program Management, Product Marketing, Strategic Partnerships
Education
Humber College
Arts and Science with Honors
York University - Schulich School of Business
Bell November 2008 - Present
Bell Mobility November 2008 - Present
Bell Mobility November 2008 - Present
RBC February 2006 - November 2008
RBC Canada February 2006 - November 2008
Royal Bank of CanadaFebruary January 2006 - November 2008
Skills
Invoicing
Education
Humber College 2005 — 2011
Diploma, Business Accounting
De Factoor
Humber College
Diploma, Business Accounting
National Bank of Canada August 2014 - Present
National Bank of Canada July 2010 - August 2014
National Bank of Canada November 2009 - July 2010
Bell Mobility March 2007 - November 2009
Bell Canada March 2005 - March 2007
Skills
Call Centers, Business Intelligence, Customer Experience, Banking, Telecommunications, Business Process..., ETL, Business Analysis, Team Leadership, Analytics, Analysis, Process Improvement, CRM, Data Analysis, SQL
Education
HEC Montréal 1995 — 1996
DESG, Management
Bell Mobility January 2009 - March 2009
Bell Mobility May 2005 - December 2008
Bell Mobility July 2000 - April 2005
Bell Mobility March 1996 - July 2000
Bell Mobility July 1995 - March 1996
Bell Mobility August 1991 - July 1995
Eatons May 1975 - August 1992
Bell Mobility August 1990 - August 1991
Odyssey International November 1988 - April 1990
Wardair Canada Inc March 1979 - October 1988
Skills
Call Center, Customer Service, Customer Satisfaction, Leadership, Recruiting, Team Building, Customer Retention, Management, Coaching, Program Management, Time Management, Call Centers, Analysis, Telecommunications, Vendor Management, Strategic Planning
Education
Humber College
Starting a small Business
Sheridan Community College
Travel and Tourism Certificate
Rogers Communications January 2006 - Present
Truck Watch Services Inc. October 2002 - December 2005
Bell Mobility 1989 - 2002
Litton Systems 1987 - 1987
Skills
Computer Network..., Telecommunications, UMTS, LTE, VoIP, Wireless, GSM, IP, Mobile Devices, CDMA, Microwave, Cellular Communications, Networking
Education
Humber College 1985 — 1988
Electronics Engineering Technologist, Electrical, Electronics and Communications Engineering
Thistletown Collegiate Institute 1980 — 1984
Bell November 2014 - Present
Bell Mobility August 2011 - Present
Dermalogica Canada May 2011 - August 2011
Bell Mobility January 2010 - May 2011
Bell Mobility April 2009 - May 2011
Jacky De Backer CFP 2007 - 2009
Bell Canada 2006 - 2007
MSDS Solutions January 2006 - October 2006
Skills
Telecommunications, Team Management, Business Analysis, Call Center, Retail, Customer Experience, Marketing, Customer Service, Change Management, Business Process..., Budget, Project Management, Process Improvement, Coaching, Business Development, Leadership d'équipe, Management, Appareils mobiles, Sans fil, Vente
Education
Information Mapping Canada 2011 — 2011
Business Information Mapping
Université de Montréal - HEC Montréal 2009 — 2011
Certificat/Certificate
Université de Montréal - HEC Montréal 2007 — 2009
Certificat/Certificate
Bell Mobility November 2011 - Present
Bell March 2008 - November 2011
Signet Jewellery LLP January 2007 - September 2007
AOL July 2001 - September 2005
G3P October 2000 - June 2001
Skills
Excel, Microsoft Excel, Coaching, Customer Service, Call Centers, Team Leadership, Process Improvement, Customer Satisfaction, Microsoft Office, Leadership, Time Management
Education
Université de Montréal - HEC Montréal 2011 — 2014
baccalauréat en gestion (B. Gest.), Management
École supérieure de Technologie - Salé 1998 — 2000
DUT, Techniques de Communication et de Commercialisation
nGUVU December 2014 - Present
GYORK&VEIL March 2012 - Present
Independant Professional December 2011 - Present
Groupe Sutton Expert January 2010 - January 2012
Atelka September 2010 - December 2011
Groupe Dynamite January 2009 - May 2009
Bell Mobility 2006 - 2008
Bell Mobility 2004 - 2006
Bell Mobility 2002 - 2004
Skills
Leadership, Customer Experience, Team Leadership, Management, Team Management, Telecommunications, Outsourcing, Call Centers, Project Management, Sales, Change Management, Call Center, Coaching, Business Analysis, Performance Management, Business Process..., Customer Satisfaction, Cross-functional Team..., Strategy, Management Consulting, Consulting, Strategic Planning, Process Improvement, Business Strategy, E-commerce, Start-ups, Operations Management, Vendor Management, Business Intelligence, Forecasting, Project Planning, Business Planning, Business Process, Integration, Marketing Strategy, Marketing, Customer Service, PCI Standards
Education
Université de Montréal - HEC Montréal 1999 — 2002
Business Administration
Bell March 2012 - Present
Bell Mobility December 2009 - March 2012
TELUS November 2007 - May 2009
Telus Mobility December 2005 - November 2007
Bank of Montreal 2007 - 2007
Molson Coors Canada 2003 - 2003
Skills
Field Marketing & Sales, Sales Skills Training &..., Marketing Communications, Promotions, Event Management, Sales Management, Marketing Management, Budgets, Retail, Management, Marketing, Project Planning, Sales Operations, Project Management, Training, Sales, Market Planning, Customer Experience, Marketing Strategy
Education
PMI 2008 — 2009
CAPM, Project Management
Humber College 2003 — 2005
Special Event Planning & Management, Event Management
Humber College 2002 — 2005
Public Relations, Public Relations
Bell January 2014 - Present
Bell August 2013 - December 2013
Bell Mobility January 2007 - July 2013
Bell Mobility April 2004 - December 2006
ACS Athletics January 2003 - May 2006
Bell Mobility February 2003 - April 2004
Bell Mobility April 2002 - February 2003
RAND Worldwide September 2000 - April 2002
TD Bank May 1999 - April 2000
EC Technologies Inc May 1996 - August 1998
Skills
IT Operations, ITIL, Incident Management, Service Desk, IT Service Management, Service Management, Team Leadership, Visio, Vendor Management, Problem Management, Call Centers, Telecommunications, Technical Support, Disaster Recovery, ITIL Process, Troubleshooting, IP, Servers, TCP/IP, Networking
Education
Humber College 1997 — 2000
Diploma with Honours (3 year CO-OP), Computer Information Systems (Telecom Speciality), Honours
Humber College
3 year Information Systems, IT, Telecom
Susanne K. Fletcher Nutrition Consulting November 2010 - Present
Susanne K. Fletcher Nutrition Consulting June 2010 - Present
Bell Mobility September 1996 - October 1997
Skills
Nutrition, Wellness, Nutritional Counseling, Stress
Education
Canadian School of Natural Nutrition 2008 — 2010
RHN, Nutrition
Humber College 1989 — 1990
Communications, Public Relation
Huron University College 1985 — 1988
BA, Economics
St. Clement's School 1977 — 1985
French Decoration Center, FDC Interiors July 2012 - Present
Bell Mobility July 2011 - March 2012
Bell Mobility June 2010 - March 2012
EEC Canada January 2009 - January 2010
Samcon inc. July 2008 - August 2008
Siemens January 2004 - December 2006
Skills
Project Management, Large Scale Deployments, Process Improvement, ITIL, GSM, Telecommunications, Integration, Wireless, PMP, Service Delivery, Software Project..., Business Analysis, Requirements Analysis, PMO, Project Delivery, Management, Project Planning, IT Management, Change Management, MS Project, Strategy
Education
HEC Montreal 2007 — 2008
MBA, IT Management
University of Aleppo 1997 — 2002
B.Eng, Computer Engineering
Wood Wyant August 2013 - Present
Queplex Ltd March 2012 - Present
Videotron February 2011 - March 2012
Pitney Bowes June 2010 - February 2011
Groupe Promo Staff August 2009 - July 2010
Bell Mobility October 2006 - June 2009
Bell Mobilité August 2004 - October 2006
Starchoice 2002 - 2004
Rogers wireless 1994 - 1998
Education
HEC Montréal
TELUS October 2011 - Present
Bell Canada December 2006 - 2011
Hellenic Community of Montreal June 2008 - July 2010
Bell Mobility March 2005 - December 2006
Bell Mobility January 2004 - March 2005
Bell Mobility January 2003 - January 2004
Bell Mobility May 2002 - January 2003
Provente.com March 2002 - April 2002
Skills
Sales, Telecommunications, Forecasting, Team Leadership, Customer Experience, Strategic Planning, Analytics, Department Budgeting, Strategy, Leadership, Coaching, Direct Marketing, Marketing Management, Call Centers, Selling, Marketing, Management
Education
HEC Montréal 1999 — 2002
Bachelor of Business Administration, Management, Marketing
Marianopolis College 1997 — 1999
Diplôme d’Études Collégiales (D.E.C.), Commerce
Collège Jean-de-Brébeuf 1992 — 1997
Diplôme d’Études Secondaires (D.E.S.)
www.KellyAlberto.com ~ Photography/Make-Up January 2009 - Present
M.A.C. November 2006 - Present
Bell Mobility June 2000 - June 2006
Skills
Management, Marketing, Photography, Microsoft Office, Weddings, Project Management, Blogging, Account Management, Telecommunications, Event Management, Training, Retail, Customer Service, Creative Direction, Fashion, Team Building, B2B, Coaching, Portrait Photography, Product Management, Marketing Communications, Social Media Marketing, Mobile Devices, Solution Selling, Sales, Team Leadership, Beauty Industry, Digital Photography, Customer Satisfaction, Social Media, Wireless, Photoshop, New Business Development, Call Centers, Marketing Strategy, Online Advertising, Direct Sales, Adobe Creative Suite, Online Marketing, Business Development, Strategic Planning, Email Marketing, Advertising, Leadership, Customer Experience, Cosmetics, Vendor Management, Graphic Design, Product Marketing, Film
Education
Humber College 2007 — 2009
Diploma, Creative Photography
Seneca College of Applied Arts and Technology 1998 — 1999
Certified, Special Effects Make-Up
Bell Mobility August 2013 - Present
Bell Mobility February 2013 - August 2013
Airjuice August 2011 - February 2013
Mobinil February 2010 - February 2011
Skills
LTE, Wireless, GSM, UMTS, RF, CDMA, Microwave, Cellular Communications, HSPA, Mobile Devices, Wireless Networking, WiFi, Testing, Mobile Communications, VoIP, WCDMA, 3G, 2G, GPRS, BSS, HSDPA, RF Engineering, Network Optimization, Spectrum Management, Interference..., PIM
Education
University of Toronto 2012 — 2013
Licensing International Engineers into the Profession (LIEP), Electrical, Electronics and Communications Engineering
Humber College 2011 — 2011
Principles of Project Management, PMP
The German University in Cairo 2004 — 2009
Bachelor of Information Engineering and Technology, Telecommunications
BJ Flemming
Bell Canada July 2014 - Present
Bell October 2010 - July 2014
Bell Mobility June 2007 - October 2010
CMA 2007 - 2009
Skills
Budget Management, Cost Analysis, Change Management, Budget, Accounting, Management, Business Analysis, Financial Analysis, Strategic Planning, Business Strategy, French, Budgets, Microsoft Office, Leadership, Microsoft Excel, Strategy, Cost Benefit, Call Centers, Customer Satisfaction, Operations Management, Outsourcing, Finance, Analysis, Financial Accounting, Financial Reporting, Forecasting, SAP, Process Improvement, acco
Education
Université de Montréal - HEC Montréal 1997 — 2006
BComm, Managerial Accounting
St-Louis-De-Gonzague 1989 — 1994
High school degree, Science
Kia Canada Inc. September 2012 - Present
Chrysler February 2010 - September 2012
Bell Mobility 2009 - 2010
Xerox 2008 - 2009
Skills
Sales Management, Sales Process, Account Management, B2B, Marketing Strategy, Sales, Customer Service, Customer Satisfaction, Sales Operations, Marketing Communications, Customer Retention, Management, Profit, Direct Sales, New Business Development, Automotive
Education
HEC Montréal 2005 — 2008
B.B.A., Marketing
MyWebGrocer May 2014 - Present
Ubisoft December 2013 - April 2014
Electronic Arts September 2011 - November 2013
Bell Mobility March 2009 - September 2011
Research In Motion November 2007 - March 2009
Blast Radius November 2006 - November 2007
Education
Ryerson University 2004 — 2007
Information Technology Management
Sheridan College 2001 — 2003
Computer Science
Humber College 1999 — 2001
Business Management
ADP December 2012 - Present
Videotron March 2010 - May 2012
Bell Mobility March 2001 - January 2009
ATELKA 2009 - 2009
Skills
Adaptation, Call Center, Workforce Management, Integration, Wireless, Project Coordination, Customer Experience, Project Planning, Ethernet, Process Improvement, Coaching, Genesys, Operations Management, Call Centers, Change Management, Team Leadership, Management, Performance Management, Team Management, Project Management, Telecommunications
Education
HEC Montréal 2015 — 2017
Certificat, Développement Organisationnel
College CDI 2012 — 2013
AEC, Gestion financière Informatisée, Diplome obtenu
Université du Québec - Télé-université
Université du Québec - Télé-université
Bell Mobility October 2008 - January 2015
Skills
Telecommunications, VoIP, Managed Services, Mobile Devices, Vendor Management, Product Management, Requirements Analysis, Unified Communications, Business Analysis, Call Centers, Customer Experience, Team Leadership, Microwave Systems, Cost Management, Content Management and...
Education
Ryerson University
Bachelor of Commerce (B.Com.), Business Technology Management
Humber College
Advanced Diploma, Wireless & Telecommunication Technology
Match Marketing Group April 2014 - Present
Bell Mobility April 2010 - April 2014
Mosaic Sales Solutions January 2009 - April 2010
Sony Ericsson Mobile Communications July 2008 - January 2009
Motorola June 2007 - March 2008
Skills
Sales Management, Sales, Sales Operations, Sales Presentations, Coaching, Job Coaching, Business Coaching, Marketing Communications, Marketing Strategy, Marketing, Facilitators, Training Facilitation
Education
Université du Québec à Montréal / UQAM
Communication Marketing
Marketing
Eloqua Oracle Marketing Cloud February 2014 - Present
Self Employed November 2010 - February 2014
D+H November 2008 - February 2014
Esprida Corporation 2007 - 2008
Sobeys February 2006 - November 2007
Sobeys January 2005 - January 2006
Sobeys January 2003 - December 2004
Bell Mobility July 2001 - December 2002
Skills
Quality Center, SDLC, Test Planning, Test Management, QTP, Software Quality..., Agile Methodologies, Quality Assurance, Test Strategy, Requirements Analysis, Test Automation, System Testing, Test Cases, Web Applications, HP Quality Center, HP QTP, MySQL, SQL
Education
Humber College 1997 — 2001
Computer Engineering Technology, Computer Science
Mytech Electronics February 2014 - August 2014
Bell Mobility April 2013 - November 2013
Caffenix Technologies January 2012 - December 2012
Huawei March 2011 - August 2011
Skills
C++, CCNA, SQL, C#, Multisim, optisystem, LTE, RF, ITIL
Education
Humber College 2014 — 2015
Wireless Telecommunications Post Graduate Certificate
Arab International University 2005 — 2011
Bachelor's degree, Telecommunications Engineering
New Horizons 2008 — 2008
CCNA, Networking
BSM Wireless March 2015 - Present
W.P.C.I. Bell April 2012 - Present
Hawley Collision Centre May 2010 - May 2012
UniFirst Corporation August 2008 - May 2010
Bell Mobility August 1994 - July 2008
Skills
Call Center, Customer Service, B2B, Team Building, Hiring, Operations Management, Sales Management, Customer Relations, Change Leadership, Account Management, Business Management, Decision Making, Organizational..., Business Development, Call Centers, Change Management, Cold Calling, Management, Sales Operations, Team Leadership, Sales, Marketing, Training, Direct Sales, Telecommunications
Education
Humber College 1990 — 1992
Marketing, Marketing
Rogers Communications November 2014 - Present
Rogers Communications May 2013 - Present
Rogers Communications January 2011 - May 2013
Bell Mobility 2003 - December 2011
Skills
Customer Experience, Telecommunications, Wireless, Program Management, Management, Cross-functional Team..., Customer Retention, Strategy, Call Center, Contact Centers, Call Centers, Team Leadership, Product Management, Customer Satisfaction, Vendor Management, Mobile Devices, Project Management, Mobile Technology, CRM, Direct Sales, Coaching, VoIP, Process Improvement, Marketing, Workforce Management, Six Sigma
Education
Humber College 2000 — 2003
Marketing, Business Management
City of Toronto November 2014 - Present
Paladin Security Group Ltd June 2013 - November 2014
York University September 2011 - December 2011
Toronto Zoo May 2011 - September 2011
Toronto International Film Festival Group January 2011 - March 2011
Indigo October 2010 - January 2011
AmbuTrans Inc. July 2010 - September 2010
Ontario Science Centre September 2006 - July 2010
Bell Mobility September 2003 - September 2006
Intelligarde International Inc. 2003 - 2003
Skills
Customer Service, Microsoft Office, Creative Writing, Blogging, Public Relations, Social Media, Public Speaking, Event Planning, Editing, Event Management, Fundraising, Copywriting, Research, Security, Bylaws, Community Outreach, Leadership
Education
Humber College 2013 — 2013
Municpal By-law
York University 2011 — 2013
Professional Writing, Liberal Arts and Sciences/Liberal Studies
Humber College 2002 — 2003
Police Foundations, Law Enforcement
Bell Mobility March 2012 - Present
Bell Mobility March 2008 - March 2012
Bell Mobility January 1996 - March 2008
Skills
HSPA, Wireless, CDMA, Telecommunications, LTE, UMTS, IP, 4G, GSM, 3G, Project Management, EVDO, Computer Network..., Customer Experience, Troubleshooting, Project Planning, Program Management, RF Engineering, Télécommunications, Sans fil
Education
HEC Montreal 2011 — 2011
Management
Insttitut Teccart 1994 — 1996
DEC, Télécommunication
Université de Montréal 1993 — 1994
Psychologie et criminologie
Hudson Energy August 2012 - Present
Rogers Communications November 2011 - August 2012
Bell Mobility April 2010 - November 2011
Bell Mobility August 2008 - April 2010
Bell January 2004 - August 2008
Skills
Communications Strategy, Operations Management, Customer Experience, Call Center, Customer Satisfaction, Performance Management, Vendor Management, Team Leadership, Telecommunications, Coaching, Change Management, Call Centers, Customer Retention, Leadership, Management, Process Improvement, Project Management, Quality Assurance, Strategic Communications, Strategy, Wireless, Strategic Planning
Education
Humber College
Travel & Tourism
St. Clair College
Early Childhood Education
FedEx Express Canada April 2014 - May 2014
FedEx Express February 2013 - May 2013
FedEx Express April 2012 - May 2012
York University May 2009 - July 2011
Bell October 1985 - September 2008
Bell Mobility 1998 - 1999
Bell Mobility 1997 - 1998
Bell Mobility 1988 - 1996
Education
Humber College 1986 — 1986
Certificate, Public Relations (Communications)
University of Guelph 1974 — 1978
B.A.Sc., Consumer Studies
CanACRE April 2012 - Present
PEO - Professional Engineers Ontario April 2011 - April 2012
City of Mississauga January 2012 - March 2012
Bell Mobility August 2010 - March 2011
Bhaskaracharya Institute For Space Applications and Geo-Informatics August 2009 - July 2010
Rural Payments Agency October 2008 - June 2009
Bhaskaracharya Institute for Space Application and Geo-Informatics August 2004 - July 2006
Indian Institute of Management, Ahmedabad January 2004 - July 2004
Skills
Geomatics, GIS applications, ArcGIS, ArcMap, ArcCatalog, MapInfo Professional, Geomedia, AutoCAD Architecture, SQL, MS Project, MS Office Suite, Database Management, ArcInfo, ArcView, Bentley Microstation, AutoCad Revit, GIS, Spatial, AutoCAD, GIS software, Microstation, Remote Sensing, Cartography, Geospatial, ESRI, GPS, Access, MapInfo, Geospatial Technologies, Environmental, Google Earth, SPSS, Spatial Analysis, Database Admin, Microsoft Office, Spatial Databases
Education
Ryerson University 2012 — 2014
Advanced Certificate in Applied Digital Geography and GIS, Geographical information Science
Humber College 2011 — 2011
Engineering Software Skills Enhancement, Engineering
Faculty of Geo-Information Science and Earth Observation (ITC) of the University of Twente 2006 — 2008
M.Sc. Geo-information Science and Earth Observation, Environmental modeling and management
Maharaja Sayajirao University (MSU) 1998 — 2002
Bachelor of Civil Engineering, Civil Engineering
Bell March 2013 - Present
Bell April 2011 - Present
Bell Mobility May 2010 - April 2011
Habitat for Humanity Toronto August 2009 - January 2010
Agent Wildfire January 2009 - July 2009
Skills
Media Relations, Marketing Communications, Strategic Communications, Corporate Communications, Public Relations
Education
Humber College
Public Relations
Bell Mobility March 2013 - Present
Bell Mobility October 2010 - March 2013
Bell Mobility May 2008 - October 2010
Bell Mobility September 2007 - May 2008
Bell Mobility May 2006 - September 2007
Skills
Solution Selling, Mobile Devices, Telecommunications, Customer Experience, Wireless, Management, Business Development, Sales, Coaching, Customer Retention, Direct Sales, Managed Services, Sales Process, Call Centers, Salesforce.com, Selling, Account Management, Sales Operations, B2B
Education
Humber College
InRoads Insurance Brokers Inc. April 2011 - Present
Aviva Canada July 2005 - March 2011
Hub International 2002 - 2005
Excel Telecommunications 2000 - 2003
Bell Mobility 1995 - 2000
Bell Mobility 1995 - 2000
Skills
Commercial Insurance, Brokers, Underwriting, Insurance, Property & Casualty...
Education
Humber College 1991 — 1993
Marketing
Morningstar 1983 — 1989
Bell Mobility January 2009 - Present
Bell Mobility February 2007 - January 2009
Bell Mobility May 2005 - February 2007
Solarcan Doors and Windows January 2002 - June 2004
Skills
Telecommunications, Sales, Customer Experience, Call Center, Wireless, Solution Selling, Solutions Marketing, Account Management, Customer Retention, Team Leadership, Direct Sales, Team Management, Sales Management, VoIP, Customer Satisfaction, Sales Operations, MPLS, Business Development, Customer Service, Contact Centers, Call Centers, Coaching, Mobile Devices, Sales Process, Salesforce.com
Education
HEC Montréal
Marketing
Cegep Andre-Laurendeau 2005 — 2006
A.E.C, Real Estate Agent
College Saint-louis 1996 — 2001
Rogers Communications July 2011 - Present
Bell Mobility September 2007 - June 2011
Bell Mobility August 2006 - September 2007
Bell Mobility June 2004 - August 2006
Bell Mobility June 2004 - August 2006
Bell Mobility October 2002 - June 2004
World of Vacations August 1999 - October 2002
Skills
Customer Service, Microsoft Excel, Quality Assurance, Employee Training, Payroll Cards, Administrative..., Microsoft Word, Microsoft Office
Education
Humber College 1998 — 2000
Travel and Tourism
Bell Mobility April 2010 - Present
Berger Corporation July 2007 - February 2010
Skills
PL/SQL, Oracle RAC, Oracle Application..., Oracle, System Administration, Operating Systems, Active Directory, Informatica, Databases, Data Warehousing, SAN, Crystal Reports, Database Administration, Troubleshooting, Linux, Disaster Recovery, Oracle HR, Oracle Applications, Microsoft Exchange, Performance Tuning, Database Design, RHEL, T-SQL, XML, MySQL, SQL, DB2, Software Development, High Availability, Servers, Solaris, Business Intelligence, Integration, Microsoft SQL Server, Unix, Exadata, Solution Architecture, ITIL, ETL, Unix Shell Scripting, Data Modeling, SQL Tuning, Apache, ASP.NET, Sybase, Oracle Enterprise..., VB.NET, SDLC, IT Management, Data Guard
Education
Humber College 2006 — 2007
Post Grad Certificate, Oracle - Enterprsie Software Development
Jordan University of Science and Technology 2003 — 2005
Post Grad Diploma, Computer Engineering
University of Technology - Baghdad 1996 — 2000
BSc, Computer Engineering
Thomson Carswell July 2008 - Present
Bell Mobility November 2006 - July 2008
The Daily Iowan-University of Iowa January 2005 - May 2005
Canadian Living 2005 - 2005
Iowa Journalist 2005 - 2005
University of Toronto 2001 - 2003
Skills
Copy Editing, Microsoft Office, InDesign, Adobe Acrobat, XHTML, News Writing, Web Content, Organization, Research, QuarkXPress, Content Management, Creative Writing, Publications, Online Publishing, Publishing, Web Content Management, WordPress, Event Planning, Online Research, Content Development, Dreamweaver, Nonprofits
Education
University of Iowa 2005 — 2005
Exchange student, Journalism
Humber College 2003 — 2005
Journalism Diploma, Print Journalism
University of Toronto - Victoria University 1999 — 2003
BA, Political Science and Art History
Ryerson University
Project Management, Project Management
Bell Canada February 2009 - Present
Bell Canada July 2006 - January 2009
Bell Mobility / Bell Canada 2002 - 2009
Bell Mobility October 2004 - July 2006
Education
Humber College 1999 — 2002
Marketing, Business Administration
Lee Hecht Harrison Knightsbridge March 2012 - Present
Loblaw Companies Limited March 2009 - January 2011
Loblaw Companies October 2008 - March 2009
Bell Canada August 2006 - 2007
Bell Canada February 2004 - August 2006
Bell Mobility March 2002 - January 2004
Skills
Coaching, Career Counseling, Change Management, Onboarding, Leadership Development, Mentoring, Talent Management, Employee Engagement, Performance Management, Talent Acquisition, Recruiting, Employee Relations, Process Improvement, Vendor Management, Customer Service, Training, Team Building, Recruitment Training, Shared Services, Human Resources, Team Leadership, Management, Time Management, Succession Planning, Team Management, Employee Benefits, Strategic Planning, Stakeholder Management, Forecasting, Organizational..., Call Centers, Hiring, Training Delivery, Customer Relations
Education
Sheridan College 2007 — 2010
Certification
Humber College
Diploma
Bell Mobility January 2011 - Present
Bell November 2009 - February 2011
Telus 2007 - 2009
Alcatel-Lucent Shanghai Bell 2002 - 2006
alcatel lucent shanghai bell July 1998 - May 2002
Skills
CDMA, UMTS, LTE, IP, SCTP, Wireless Networking, MPLS, SIGTRAN, SMS, SS7 protocol, Diameter, IMS, TCP, MAP, IS41, SIP
Education
Huazhong University of Science and Technology 1994 — 1998
Bachelor, Computer Science
Rogers Communications February 2010 - Present
CCFR 2015 - 2015
Rogers Wireless March 2006 - February 2010
Bell Mobility 1989 - 2002
Bell Mobilty 1989 - 2002
Education
Humber College 1985 — 1988
HEC Montréal January 2014 - Present
Bell Mobility July 2009 - Present
Bell Nordic February 2002 - June 2009
Spectra Premium Industries October 2001 - February 2002
Bragg Photonics 2000 - 2001
IPEX 1999 - 2000
Canlyte 1996 - 1999
Mecair 1994 - 1996
Skills
Manufacturing, Municipalities, Six Sigma, Continuous Improvement, Lean Manufacturing, Change Management, Process Improvement, Kaizen, Project Management, Quality Assurance, Quality Management, MS Project, Operations Management, Product Development, Program Management, Operational Excellence, Kanban, Project Planning, Leadership, Leadership Development, Executive Coaching, Driving Operational..., Business Process..., Organizational..., Team Management
Education
Université de Montréal - Ecole polytechnique de Montréal 1992 — 1993
Master - commercialisation de la technologie (incomplete)
McGill University 1989 — 1993
BAC, Mechanical Engineering
Compagnons de cartier 1981 — 1987
HEC Montréal
Bell August 2012 - Present
Bell Mobility July 2008 - August 2012
Sitel January 2008 - June 2008
Bharti Airtel Ltd October 2005 - January 2006
Skills
Telecommunications, Wireless, MPLS, IP, VoIP, Unified Communications, QoS, Team Leadership, Technical Support, Technical Writing, Technical Documentation, Technical Leadership, Technical Analysis, Computer Diagnostics, Team Building, Cross-functional Team..., Service Level Management, Network Administration, Troubleshooting, Computer Hardware..., Remote Troubleshooting, Internet Troubleshooting, Network Troubleshooting, Software Troubleshooting, Configuration Management, Data Migration, Windows Server, Technical Services, Technical Service...
Education
Humber College
Post Graduate, Wireless Telecommunications, Honours
Punjab Technical University
Bachelor of Technology (B.Tech.), Computer Science and Engineering
Bell Mobility July 2011 - Present
Bell Canada December 2009 - July 2011
Bell Canada September 2001 - December 2009
Nokia July 1998 - May 2001
NEC July 1996 - July 1998
Skills
RADIUS, Solaris, Wireless, DNS, Telecommunications, Cisco Technologies, Diameter, CDMA, Integration, Java, Perl, LTE, HSPA, Networking, Shell Scripting
Education
China Academy of Space Technology 1993 — 1996
Master, Computer Science
Huazhong University of Science and Technology 1989 — 1993
B.S.C, Electrical Eng
EMC May 2011 - Present
Clarity Systems August 2009 - April 2011
Merge Healthcare March 2006 - July 2009
BearingPoint August 2005 - March 2007
Bell Mobility July 1997 - July 2005
Skills
VMware, EMC Networker, ITIL, VMware ESX, Storage, Virtualization, Servers, Microsoft SQL Server, Disaster Recovery, Integration, Windows Server, Troubleshooting, TCP/IP, Technical Support, Networking, SQL, Security, Network Security, Software Documentation, Citrix, IT Management, Solution Architecture, XP, Databases, Enterprise Architecture, Hardware, DNS, IT Strategy, IT Service Management, SharePoint, SAN, System Deployment, Testing, Software Installation, Unix, Data Center, Storage Area Networks, IIS, Cloud Computing, Active Directory, Microsoft Exchange, Solaris, Cisco Technologies, System Administration, Operating Systems, NAS, Firewalls, VPN, Windows XP, Switches
Education
Humber College
Bell Mobility March 2008 - September 2009
Investors Group September 2005 - December 2007
Lufthansa Cargo September 2002 - July 2005
Bell Canada September 2001 - October 2002
DHL Aviation June 1996 - March 2001
Skills
Call Center, Workforce Management, Analysis, Call Centers, Contact Centers, Customer Experience, Customer Satisfaction, IVR, Team Leadership, Telecommunications, Vendor Management, Change Management, Business Analysis
Education
HEC Montréal 2002 — 2004
certicate, Electronic commerce
Ecole Francaise des Affaires 1992 — 1995
Diplome, Finance and Commerce
Bell Canada April 2007 - Present
Bell Mobility 2007 - Present
CGI 2004 - 2007
CGI 1999 - 2006
Skills
Requirements Analysis, Telecommunications, Requirements Gathering, Service Delivery, Waterfall, Release Management, Program Management, Process Improvement, PMO, Resource Management, Change Management, Visio, Testing, Product Management, Agile Methodologies, Management, Telecommunications..., Cross-functional Team...
Education
Humber College
Accounting and Finance
Canadian Wireless - Bell Mobility January 2012 - Present
Bell Mobility 2007 - January 2012
Skills
Telecommunications, Wireless, Call Centers, Vendor Management, Mobile Devices, Team Leadership, VoIP, Customer Experience, IP, Business Analysis, CDMA, LTE
Education
Humber College
Computer Marketing, Computer Marketing
Bell Mobility February 2010 - Present
Bell Mobility February 2004 - February 2010
Bell Mobility 2000 - 2005
Bell Mobility 1998 - 2002
Skills
Sales excellence, negociations skills, Sales Presentations, Salesforce.com, Excel, Crystal Reports, Access, B2B, GoToMeeting, WebEx, Blackberry Enterprise..., iPhone, Android, SAS/SQL, Microsoft Office, Fraud Investigations, Mobile Devices, Mobile Applications, Mobile Technology, Mobile Payments, Mobile Marketing, Windows Mobile, Cellular Communications, Apple, iPad, Web Project Management, Reports, TAZ, Sales Process, PowerPoint development, MS Excel Pivot Tables, Microsoft Excel, Mobile Telephony, Technical Support, Blackberry, Blackberry OS, Vente, Sales
Education
Université de Montréal - HEC Montréal 2004 — 2007
certificate
1987 — 1990
BAC
Shred-it International June 2010 - Present
Direct Energy October 2007 - May 2009
Corus Entertainment February 2000 - March 2006
AT&T Canada April 1996 - December 1999
Rogers Communications Inc. January 1989 - December 1995
Bell Mobility January 1983 - January 1989
Skills
Sales, Direct Sales, Selling, Start-ups, Strategic Partnerships, Strategy, Account Management
Education
Humber College 1979 — 1980
Business Administration
FESTO Inc December 2008 - Present
Bell October 1995 - September 2008
Mississauga October 2003 - November 2004
Bell Mobility May 2003 - October 2003
Finance, Mobility May 2000 - May 2003
Mobility, Mississauga January 2000 - April 2000
Bell Mobility May 1997 - April 2000
Bell Mobility October 1995 - May 1997
Skills
Personnel Management, Microsoft Office, Business Process, Confidentiality, Sales, Purchasing, Customer Service, Team Leadership, Employee Relations, Customer Experience, Project Management, Logistics
Education
Humber College
Executive Assistant/Executive Secretarial
BILSI September 2013 - Present
Herbal Magic February 2011 - September 2013
Bell Mobility March 2010 - February 2011
Simfit – A Division of Job Skills (3 months contract) January 2010 - March 2010
CGI September 1999 - July 2009
Infotech Business Systems 1998 - 1999
Office 1 Superstore / Panda Coop. 1997 - 1998
Megaworld Corporation 1995 - 1997
Aboitiz Transport System Corporation 1994 - 1995
Radio Communications of the Philippines 1992 - 1994
Skills
Mobile Applications, Oracle, .NET, ASP.NET, Novell Netware, Web Development, T-SQL, Databases, Visual Basic, Web Applications, Database Design, CSS, Scrum, ASP.NET MVC, XML, jQuery, Web Services, PHP, SSRS, MVC, HTML, AJAX, C#, Visual Studio, Agile Methodologies, SQL, Software Development, DB2, WCF, IIS, VB.NET, Microsoft SQL Server, OOP, Java, JavaScript, Unix, SDLC, ADO.NET, ASP, Software Design
Education
Central Colleges of the Philippines 1988 — 1992
BS Computer Science
Ryerson University
Continuing Education
Humber College
Continuing Education
Xincon Technologies
Continuing Education
Moneris September 2015 - Present
CIBC September 2008 - August 2015
Canadian Wireless - Bell Mobility February 2002 - August 2008
Bell Mobility 1997 - 2008
Skills
Call Center, Team Leadership, Customer Experience, Customer Retention, Telecommunications, Call Centers, Wireless, Change Management, Business Analysis, Project Management, Customer Satisfaction, Process Improvement, Coaching, Sales, Team Management, Training, CRM, Outsourcing, Leadership, Management, Vendor Management, Account Management, Program Management, Cross-functional Team..., Sales Management, Sales Operations, Strategy, Customer Service, Quality Assurance, Forecasting, Team Building, Banking, Product Management, Performance Management, Operations Management, Business Development
Education
André-Grasset
College Jean-de-Brébeuf
HEC Montreal
Certificate, HR & Administration
Bell Mobility July 2011 - April 2014
Staples Business Depot July 2010 - July 2011
Skills
CDMA, EVDO, HSPA, LTE, Paging, Radio, WiMAX, Routers, Wireless Networking, VoIP, UMTS, GSM, Switches
Education
Humber College 2010 — 2011
Post-graduate Diploma, Wireless Telecommunication
NED University of Engineering and Technology 2005 — 2009
Bachelor of Engineering (BE), Electrical and Electronics Engineering
Training
Université de Montréal June 2012 - Present
Commission scolaire de la Rivière du Nord August 2009 - June 2010
Commission scolaire de Laval October 2006 - June 2009
Bell Mobility 2000 - 2004
Skills
formation/enseignement, communications/rédaction, gestion de personnel, gestion de projets
Education
Université de
Baccalauréat, en sciences
collège regina assumpta 1986 — 1991
collège regina assumpta 1986 — 1991
des
HEC Montréal
DESS en gestion
Université de Montréal
Bac. psychologie
Bell Mobility Mortgage SpecialistRBCOctober 2004 - August 2006
RBC May 2003 - October 2004
RBC September 2000 - May 2003
RBC May 1998 - September 2000
Bentley Leathers Inc. August 1997 - May 1998
Bentley Leathers Inc. March 1997 - August 1997
Bentley Leathers Inc. August 1996 - February 1997
Education
Sheridan College 2004 — 2004
Certificate, Mortgage Agent Program
Humber College 1992 — 1993
Business Administration
Rogers Communications 2011 - Present
Bell Mobility November 2008 - January 2011
Bell Mobility November 2007 - November 2008
Bell Mobility November 2006 - November 2007
Skills
Mobile Devices, Telecommunications, MPLS, DSL, Unified Communications, CDMA, VoIP, IP, Avaya, Wireless, Broadband, Contact Centers, LTE, LAN-WAN, Managed Services, Computer Network..., Call Center, HSPA, STP, HLR, SS7, Roaming, Cellular Communications, Call Centers, Mobile Communications, GSM, Wireless Networking
Education
York University - Schulich School of Business 2010 — 2010
Communications
Humber College 2001 — 2004
Business Administration - Finance Profile
Bell Mobility November 2012 - Present
Bell Mobility June 2007 - November 2012
Bell Mobility September 2010 - February 2012
VANOC January 2010 - March 2010
Bell Mobility 2006 - 2007
Bell June 2003 - 2006
Skills
Telecommunications, Call Center, DSL, Customer Experience, Wireless, Training Delivery, Performance Management
Education
Humber College 2008 — 2011
Project Management
Humber College 2003 — 2005
Fashion Arts
Target 2012 - 2015
Bell Mobility 2007 - 2011
Bell Canada 2004 - 2007
Bell Mobility 2001 - 2004
Skills
Instructor-led Training, Training Delivery, Leadership d'équipe, Leadership, Gestion des performances, Expérience client, Management, Change Management, Télécommunications, Centres d'appel, Gestion d'équipe, Service client, Coaching, Gestion de projet, Amélioration des..., Satisfaction du client, Formation, Team Leadership, Customer Experience, Performance Management
Education
HEC Montréal
Certificat en Gestion de Projet / Project Management Certificate
Worldlynx Wireless Communications July 2013 - Present
Worldlynx Wireless March 2011 - July 2013
Bell May 2003 - March 2011
TD Bank Group November 2009 - November 2010
Bell Mobility June 2006 - August 2008
Skills
Sales, Customer Service, Analysis, Direct Sales, Solution Selling, Account Management, Customer Experience, Sales Process, Mobile Devices, Wireless, Telecommunications, CRM, Customer Retention, Enterprise Software, Budgets
Education
Humber College 2000 — 2003
Diploma, Business Administration
Ricoh Canada Inc. September 2012 - Present
Town of Halton Hills September 2006 - January 2012
Bell 2004 - 2006
Bell 2002 - 2004
Bell 1998 - 2001
Bell 1997 - 1998
Bell Mobility 1995 - 1997
Bell Mobility 1988 - 1995
Skills
Customer Relations, Vendor Relations, Product Marketing, Team Leadership, Customer Service, Customer Experience, Call Center, Call Centers, Marketing, Customer Retention, Leadership, Coaching, Customer Satisfaction, Telecommunications, Vendor Management, Budgets, Event Management, Solution Selling, Cross-functional Team..., Project Planning, Salesforce.com, Sales, Training, Direct Sales, Process Improvement, Account Management, Wireless, Project Management, Supply Chain, CRM, Team Management, Team Building, Managed Services, Management, Forecasting
Education
Humber College 1983 — 1985
Diploma, Travel & Tourism
Bell Mobility Customer Service CoordinatorRyder System, Inc.October 2014 - Present
Skills
Contact Centers, Wireless, Telecommunications
Education
York University 2004 — 2008
BA. Honors, Global Political Studies
Humber College
Bell Mobility 2013 - Present
Syniverse 2012 - 2013
Mobilicity 2010 - 2012
Rogers 2008 - 2010
Rogers 2004 - 2008
Claro 1998 - 2003
Skills
Roaming, Fraud, Billing Systems, Project Management, Wireless, Telecommunications
Education
University of Toronto 2015 — 2015
Project Management
Humber College 2010 — 2011
Project Management
Autonoma University - Colombia
Bachelor of Computer Science, Telecommunications Systems; Systems Engineer
Los Andes University - Colombia
"Specialist in Telematic", Telecommunication Systems