Experience
Sleep Number by Select Comfort  December 2014 - Present
SOS  2003 - Present
Best Buy   March 2012 - December 2014
SapientNitro  September 2009 - March 2012
Target  September 2009 - March 2012
Rosetta Inc.   November 2006 - September 2009
Davids Bridal  March 2008 - July 2009
Borders  2006 - 2008
IGate  July 2005 - October 2006
IBM  2004 - 2005

Skills
PIM, WCS, Oracle, DB2, J2EE Architecture, Core Java, Sun Certified Java..., Endeca, WebSphere Message Broker, XML, IBM HTTP Server, Linux, Akamai, Process Engineering, Business Process Design, Information Architecture, Solution Architecture, Application Architecture, WebSphere Application..., WebSphere ESB, SOA, Software Project..., Analytics, Business Analysis, Data Integration, Business Intelligence, Data Modeling, Java Enterprise Edition, Websphere, Business Process, Agile Methodologies, Agile Project Management, E-commerce, Requirements Gathering, SDLC, Architectures, Program Management, Enterprise Software, WebSphere, Architecture, Spring

Education
New York Institute of Technology-Old Westbury   2005 — 2007
MBA

Devi Ahilya Vishwavidyalaya   1986 — 1991
B.E.

Vikram University   1986 — 1989
BE

Bal Vinay Mandir   1981 — 1986
HSSC

Experience
Danaher Corporation  January 2014 - Present
Siemens Healthcare  2013 - January 2014
Siemens Healthcare  2011 - 2013
Siemens Healthcare  2010 - 2011
Siemens Healthcare  2006 - 2010
Siemens Healthcare  2004 - 2006
Siemens Healthcare  2002 - 2004
Siemens Healthcare  2000 - 2002
Best Buy   1999 - 2000
Senior Lifestyle Corporation  1996 - 2000

Skills
Medical Devices, Electronics, Management, DICOM, Medical Imaging, Radiology, Capital Equipment, Field Service, Product Marketing, Cross-functional Team..., Project Management, Troubleshooting, Program Management, Digital Imaging, Product Management, Biomedical Engineering, CRM, Cardiology, Competitive Analysis, Hardware Diagnostics, Healthcare, Healthcare Industry, Healthcare Information..., Market Development, Process Improvement, Product Launch, Technical Support, Global Marketing, Strategy, Business Development, Business Strategy, Business Planning, Strategic Planning, Market Research, Hospitals, Marketing Communications, FDA, Sales Operations, Market Analysis, Product Lifecycle..., Commercialization, Marketing Management, Forecasting, P, Change Management, Account Management, Go-to-market Strategy, CAPA, Product Development, Leadership

Education
Northern Illinois University   2004 — 2006
MBA, General Business

DeVry University   1997 — 2000
BSEET, Electronics

Experience
The Gray Law Group   August 2014 - Present
USPTO  June 2014 - August 2014
Robinson Nevada Mining Company  April 2012 - July 2012
Palms Casino Resort  April 2011 - April 2012
Best Buy   September 2007 - June 2011

Skills
Information Technology, Microsoft Office, Civil Engineering, AutoCAD, Technical Support, Sales, Project Management, Microsoft Word, Microsoft Excel, Troubleshooting, Outlook, Teamwork, Leadership, Networking, Customer Service, Team Leadership, Critical Thinking, CAD

Education
DePaul University College of Law   2012 — 2015
Doctor of Law (J.D.), Intellectual Property Law

University of Nevada-Reno   2006 — 2010
Bachelor of Science (B.S.), Civil Engineering

Experience
Krompecher Law Firm   August 2014 - Present
Ritsema Associates  March 2014 - August 2014
Best Buy   September 2013 - January 2014
Peterson Paletta   September 2013 - December 2013
Gerber Life Insurance  September 2010 - September 2013
RTI International  February 2010 - July 2010
DeVry University  2008 - 2009

Skills
Juvenile Law, Juvenile Justice, Criminal Law, Customer Service, Construction, Business Strategy, Execution of Business..., Business Planning, Non-profit Program..., Life Insurance, Health Insurance, Leadership, Management, Nonprofits, Project Management, Sales, Legal Research, Legal Writing, Microsoft Excel

Education
Keller Graduate School of Management of DeVry University   2014 — 2015
Master of Business Administration (M.B.A.), General Studies

Thomas M. Cooley Law School   2010 — 2013
Doctor of Law (JD), Litigation

DeVry University   2006 — 2009
Bachelor of Business Administration (BBA), Small Business Administration/Management

Experience
Best Buy   April 2015 - Present
Best Buy   March 2014 - Present
Best Buy   November 2014 - January 2015
Best Buy   September 2007 - March 2014
Best Buy   September 2006 - September 2007

Skills
Retail, Sales, Profit, Talent Management, Microsoft Excel, Sales Management, Operations Management, Management, Customer Experience, Employee Training, Employee Engagement, Human Resources, Employee Relations, Visual Merchandising, Performance Management, Performance Improvement, Customer Satisfaction, Loss Prevention, Customer Service, Retail Sales, Big Box, Microsoft Office, Talent Acquisition, Store Management, Merchandising, P&L, Inventory Control, Business Strategy, Planograms, Multi-Unit Management, Time Management, Driving Results

Education
DeVry University   2014 — 2017
Bachelor's Degree, Human Resources Management and Services, Sophomore

Experience
McGladrey  June 2014 - Present
Iowa State University  June 2013 - June 2014
Best Buy   August 2011 - June 2013

Skills
Customer Service, Microsoft Office, Active Directory, Networking, Computer Repair, Computer Hardware, Group Policy, IT Solutions, Windows, Printers, Sales, Management, iOS, Apple OS, Microsoft Dynamics CRM, Business Analysis, Requirements Analysis, Business Process, Technology Consulting, Microsoft SQL Server, SSRS, System Testing, Linux, Unix, Print Servers, Java, SQL, C++, Visual Basic, Microsoft Server 2012, Virtualization, Sales Operations

Education
Iowa State University - College of Business   2011 — 2014
Bachelor of Science (B.S.), Management Information Systems

Des Moines Area Community College   2008 — 2010
Associate's degree, Liberal Arts and Sciences/Liberal Studies

Valley High School

Experience
Principal Financial Group  November 2014 - Present
CVS Caremark Corporation  September 2013 - August 2014
Wells Fargo Home Mortgage  July 2012 - September 2013
Stone Ridge Properties  August 2010 - October 2012
People's Court   August 2011 - August 2012
Camp Canadensis  June 2010 - August 2010
Best Buy   May 2009 - May 2010

Skills
Leadership, Sales, Customer Service, Oral & Written..., Technology, Forward Thinking, Organization, Innovation, Ingenuity, Analytics, Microsoft Office, Communication, Quality Control, HTML, Investments, Statistics, Retirement Savings, Process Improvement, Operational Efficiency

Education
Des Moines Area Community College   2011 — 2014
Associate of Arts (A.A.)

Des Moines Area Community College   2011 — 2013
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.5 Cumulative GPA

Experience
Concentra  April 2015 - Present
R.STAHL   September 2014 - March 2015
MISUMI  May 2013 - August 2014
PC Mall  July 2011 - March 2013
Best Buy   November 2008 - July 2011
CarMax  March 2007 - August 2008

Skills
Solution Selling, Account Management, New Business Development, Lead Generation, B2B, Salesforce.com, Sales Operations, Sales Management, Selling, Customer Retention, CRM, Sales Presentations, Sales, Strategic Partnerships, Business Development, Leadership, Team Leadership, Management, Marketing Communications, Business Intelligence, Time Management, Project Management, Key Account Management, Forecasting, E-commerce, Competitive Analysis, Market Research, Cross-functional Team..., Teamwork, Email Marketing, Marketing Strategy, Microsoft Office, Building Relationships, Inside Sales, Product Development, B2B Marketing, Qualifying Prospects, Multi-channel Marketing, Team Management, Business Planning, Business Relationship..., Sales Prospecting, Process Improvement, Microsoft CRM, Google Adwords, Operations Management, Goal Oriented, Client Services, Cold Calling, Customer Service

Education
DeVry University-Illinois   2011 — 2014
Bachelor's Degree, Network and Communications Management

Experience
Code42  May 2012 - Present
Atomic Learning  October 2008 - May 2012
Apple Retail  July 2004 - October 2009
Apple Retail  July 2003 - February 2007
Best Buy   October 2000 - February 2002
August Home Publishing Company  October 1995 - October 2000

Skills
Social Media, Consumer Media Relations, Social Networking, Public Relations, Editing, Community Management, Public Speaking, Blogging, Marketing, Training, Community Engagement, Political Campaigns, Staff Development, Press Relations, Leadership, Mac OS X, Microsoft Office, Adobe Creative Suite, Political Risk Analysis, Multimedia, WordPress, Legal Compliance, Video Production, Political Communication, Apple Certified, Mac, OS X, iPhone, iWork, iOS, Keynote, Medical Terminology, Photography, Final Cut Pro, Computer Hardware, Aperture, Video Editing, Apple Aperture, iPad, iPod, Photoshop, iTunes, Mac OS, Motion, Film

Education
Des Moines Area Community College   1995 — 1999

New Mexico Military Institute   1989 — 1990

Experience
Best Buy   August 2015 - Present
Nite Hawk Bar & Grill   November 2013 - Present
Baker & Taylor  July 2015 - Present
Iowa State Daily Media Group   March 2015 - August 2015
Iowa State Daily Media Group   January 2015 - March 2015
Iowa State Daily Media Group   November 2014 - January 2015
Iowa State Capitol   January 2012 - February 2012

Skills
Management of multiple..., Experience in a..., Photoshop, PowerPoint, Social Media, Editing, Microsoft Office, InDesign, Microsoft Ofice, Leadership, Adobe Creative Cloud, Training, Planograms

Education
Iowa State University   2013 — 2017
Bachelor of Arts (estimated 2017), Advertising, 3.52 cumulative GPA

Glidden Ralston Junior-Senior High School   2009 — 2013
Diploma, General Education, 3.89 cumulative GPA

Des Moines Area Community College   2011 — 2012
Concurrent high school enrollment, General education, 3.49 cumulative GPA

Experience
Wells Fargo Home Mortgage  June 2014 - Present
Best Buy   November 2013 - June 2014
Stew Hansen Hyundai   August 2013 - November 2013
Mediacom  April 2013 - August 2013
Adventureland Park  June 2008 - July 2013
The Members Group  June 2012 - March 2013
Nelson Auto Finance   October 2011 - March 2012
Cavalry Portfolio Services  March 2011 - October 2011
The Wittern Group  December 2002 - March 2011
Des Moines Radio Group  December 1988 - January 2010

Skills
Adobe Audition, CART, InfoLease, BPCS, ENCO, Banking, Customer Service, Microsoft Excel, Process Improvement, Strategic Planning, PowerPoint, Microsoft Office, Microsoft Word, Budgets, Credit, Customer Retention, Account Management

Education
Des Moines Area Community College   1989 — 1990

Ankeny High School   1988 — 1989
Diploma, General Studies

Experience
TOSHIBA Global Commerce Solutions, Inc  April 2015 - Present
TEKsystems  September 2014 - March 2015
Best Buy   March 2013 - July 2014
Best Buy   October 2012 - March 2013
NCR Corporation  July 2012 - September 2012
IBM Global Services  January 2005 - March 2012
IBM Corporation  January 1996 - January 2005
IBM Corporation  January 1990 - January 1996

Skills
Hardware, Servers, Technical Support, Software Installation, Troubleshooting, Operating Systems, Networking, Data Center, Storage, TCP/IP, System Administration, Windows 7, Testing, Laptops

Education
IBM Corporation   1990 — 2012
Certification, Computer Hardware and Software Technology

DeVry Institute of Technology   1988 — 1990
Associate of Arts (AA), Electrical, Electronic and Communications Engineering Technology/Technician

Experience
Best Buy   September 2002 - April 2014
The Wiz  July 2000 - September 2002

Skills
Employee Training, Sales, Training, Store Management, Retail, Coaching, Performance Management, Sales Management, Big Box, Retail Sales, Merchandising, Loss Prevention, Driving Results, Windows, Store Operations, Budgets, Android, Visual Merchandising, OS X, Public Speaking

Education
Eastern New Mexico University   2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General

DeVry University   2008 — 2011
Bachelor of Science, Technical Management, GPA: 3.96

Rutgers, The State University of New Jersey-New Brunswick   2004 — 2006
Organizational Leadership

Middlesex County College   2001 — 2004
Associate of Arts, Communication, GPA: 3.68

Experience
Mayer Networks Inc   April 2015 - Present
FRANKLIN - WILLIAMSON BI-COUNTY HEALTH DEPARTMENT   September 2012 - April 2015
Southern Illinois Healthcare  October 2010 - August 2012
Best Buy   August 2008 - October 2010
Boys & Girls Club  August 2004 - May 2007
First Cellular  May 2003 - May 2004
US Senate  December 2002 - March 2003
United States Postal Service  July 2002 - September 2002
Dell/Techlink   February 2002 - March 2002
DCFL-Veridian   November 2001 - January 2002

Skills
A+ Certified, Microsoft Office 2003, Microsoft Office 2007, Windows Server 2003, Computer Hardware, Hardware Support, Network Operations, Microsoft Windows 98, Windows 7, Windows XP Professional, Outlook, Lotus Notes, Meditech, Basic Programming, Scripting, Computer Repair, Active Directory, Servers, DNS, Troubleshooting, Microsoft Exchange, System Administration, Software Installation, Technical Support, Security, Windows, Operating Systems, Hardware, Help Desk Support, Networking, Firewalls, Microsoft Certified..., Remote Desktop, Microsoft Technologies, Windows 2000, Workstations, Dell Computers, Laptops, Windows XP Pro, Printers, Group Policy, Customer Service, Network Administration, Server Administration, DHCP, Hardware Installation, Wireless Networking, Windows Server 2008 R2, Windows SBS, Mobile Device(s)...

Education
John A Logan   2008 — 2012
CIS, Networking and Computer Support

Network Business Systems

Bartlett High School   1990 — 1995
High School Diploma

DeVry Institute of Technology
Electronics Engineering Technician

Experience
Leonardminus.com   January 2001 - Present
conicelli honda  February 2004 - August 2007
conicelli honda  September 2004 - July 2007
Conicelli Autoplex  2004 - 2007
UPS  September 1994 - December 2004
UPS  1993 - 2004
Best Buy   May 1993 - June 1994

Skills
Dreamweaver, Logo Design, Photoshop, Illustrator, Web Design, Graphic Design, Flash

Education
DeVry University   2010 — 2012
Bachelor of Arts, Graphic Design & Multimedia Development

Katharine Gibbs School   2007 — 2009
associate degree, Graphic Design & Internet Multimedia

Katherine Gibbs School   2007 — 2009
Associates of Arts, Graphic Design & Internet Multimedia

Experience
STAPLES Canada  January 2013 - October 2014
STAPLES Canada  November 2011 - January 2013
STAPLES Canada  January 2010 - November 2011
Best Buy   September 2008 - January 2010
Rogers Communications  July 2004 - September 2008
Bell Canada  2000 - 2004

Skills
Sales Management, Team Leadership, Account Management, Direct Sales, Customer Satisfaction, Retail, Sales, Inventory Management, Team Building, Solution Selling, Customer Service, Coaching, New Business Development, Sales Process, Leadership, Sales Operations, Management, CRM, Business Development, B2B, Forecasting, Team Management, Telecommunications, Training, Merchandising, Microsoft Office, Salesforce.com, Channel, Key Account Management, Call Center, Project Planning, Customer Retention, Customer Experience, Business Analysis, Process Improvement, Cold Calling, Profit, Microsoft Excel, Lead Generation, Competitive Analysis, Product Management, Time Management, Store Management, Managed Services, Selling, Vendor Management, P&L Management, Marketing, Sales Presentations, Cross-functional Team...

Education
DeVry Institute of Technology   1998 — 2000
Diploma, Electronics Engineering Technology

Cawthra Park S.S.   1993 — 1998

Experience
Microsoft  June 2013 - Present
Iowa State University  December 2010 - February 2013
Telligen  May 2012 - August 2012
Best Buy   August 2009 - December 2010
Hy Vee  December 2007 - August 2009

Skills
Java, C++, Python, SQL, Servlets, Portlets, Spring Webflow, Hibernate, JAXB, J2EE Application..., RESTful WebServices, JSON, JSP development, CSS3, HTML, Agile Methodologies, Quickbuild, Tortoise SVN, Atlassian JIRA, Mockito, JUnit, Functional Test, Unit Testing, Manual Testing, Mac OS X, Windows 7, Linux, Assembler, Tomcat, Eclipse, jQuery, JavaScript, XSD, AJAX, MVC Architecture, OS X

Education
Iowa State University   2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Computer Science, 3.23

Des Moines Area Community College   2008 — 2010
Associate of Science (A.S.)

Experience
Nitel  March 2013 - Present
Nitel  November 2012 - Present
Mediacom Communications  November 2010 - January 2012
Mediacom Communications  July 2009 - November 2010
Mediacom Communications  September 2007 - July 2009
Stand Alone Fine Art and Photography   April 1996 - July 2009
Mediacom Communications  January 2007 - September 2007
D.I.T. Computers   September 1998 - July 1999
Best Buy   May 1998 - November 1998
Associated Press  August 1990 - August 1998

Skills
Digital Photography, Adobe Photoshop, Adobe Illustrator, Final Cut Pro, Microsoft Word, Excel,..., Windows..., Mac OS 7, 8, 9, and X, Dell, Compaq, Hewlett..., Scanners, Printers,..., PC hardware design and..., System Installation and..., Arranging workstations..., Software Diagnostics...., DVD/CD optical drives...., OSI Levels, PC Construction and..., Workstation..., Tape Backup drive..., Repairs, services,..., Desktop maintenance and..., Norton Ghost desktop..., HTTP and FTP, Netscape Navigator, Internet Explorer..., Mozilla Firefox and..., Google Chrome and GMail, BMC Remedy Helpdesk, Netcool OMNIbus, Inequest Video Service..., Metaswitch Voice over..., Modem (DSL, Cable, &..., Blue Tooth, Wi-Fi,..., OSPF. PPP. EIGRP/ IGRP, Cisco Firewalls..., Cisco 2600, 3000..., Cisco 2900, 3500, 5000..., WAN & LAN topology...., Mid level understanding..., Ciena/Nortel 3000,..., Huawei 1600/6800 series..., NEC 101, 301 and 3000..., MRV and Ipitek fiber..., Network Fault..., Microsoft Excel, Cables, Computer Hardware, Netcool, VoIP, Cisco IOS, Fiber Optics

Education
Holy Trinity Elementary/Middle School   1985 — 1992
General Education

Des Moines Area Community College
Computer Science

Dowling High School
Computer Science, Liberal Arts, Social Sciences

Experience
Verizon  May 2015 - Present
107 Market Street   February 2015 - May 2015
Jones Optical   June 2014 - March 2015
francesca’s®   January 2013 - June 2014
Best Buy   August 2010 - January 2013
Pier One Imports  August 2007 - August 2010

Skills
Retail, Retail Sales, Merchandising, Sales, Visual Merchandising, Inventory Management, Store Management, Loss Prevention, Customer Service, Customer Satisfaction, Inventory Control, Cashiering, Time Management, Microsoft Office, PowerPoint, Microsoft Word, Store Operations, Microsoft Excel, Data Entry, Leadership, CPFR, Teamwork, Management, Fashion, Social Media, Training, Driving Results, Merchandise Planning, Team Building, Sales Management, Facebook, Communication, Social Networking, Coaching

Education
DeVry University-Illinois   2012 — 2015
Bachelor of Science, Multimedia Design and Development, Senior GPA 3.72

Parkland College   2006 — 2008
Associate's, Liberal Arts and Sciences

Experience
Eagle Brook Church  November 2013 - Present
Showcore  September 2012 - November 2013
Swank Audio Visuals  January 2012 - September 2012
University of Northwestern - St. Paul  January 2010 - December 2011
ESPN  June 2011 - August 2011
Best Buy   October 2006 - June 2011
Light This Productions   January 2005 - May 2011
First Federated Church  January 2007 - August 2009

Skills
Final Cut Pro, Final Cut Color, Video Production, Church Media, Final Cut Motion, Video Directing, Live Audio, Stage Lighting, Lighting Design, Digital SLR Cameras, Digital Video Cameras, Mac OS X, Windows, Adobe Photoshop, Technical Directing, Managing Volunteers, Volunteer Scheduling, Video Editing, Directing, OS X, Photoshop, Volunteer Management, Final Cut Studio, Digital Cameras, Lighting, Media Production, Camera Operating, HD Video, Camera Operation, Broadcast, Editing, Video

Education
University of Northwestern - St. Paul   2009 — 2011
B.S, Electronic Media Communication/Video Production

Des Moines Area Community College   2006 — 2008
General Studies

Experience
Memorial Sloan Kettering Cancer Center  July 2014 - Present
Solaris Health System  April 2005 - July 2014
Solaris Health System  October 2005 - December 2010
Solaris Health System  April 2005 - October 2005
Best Buy   January 2003 - January 2004

Skills
Disaster Recovery, Citrix, Servers, Windows Server, Active Directory, System Administration, NetApp, Storage Area Networks, VMware ESX, Operating Systems, Infrastructure, DNS, vSphere, TCP/IP, Cisco Technologies, EMC Storage, Server Architecture, Windows 7, Troubleshooting, Hardware, Data Center, Brocade, Clariion, VMware Infrastructure, SAN, Powershell, Virtualization, Citrix Metaframe, Security, Switches, Windows, Windows XP, Computer Hardware, Windows Security, Windows Scripting, Windows Registry, Domain Architecture, Storage Management, Network Concepts, Storage Architecture, Isilon, RecoverPoint, Netscaler, VMware vSphere

Education
DeVry University   2000 — 2002
Associates, Computer Information Systems

EMC VPLEX OPS Mgt Class

New Horizons Technical Trainers

Experience
NBCUniversal, Inc.   October 2011 - Present
Sony  November 2009 - October 2011
Sony  May 2007 - November 2009
Cablevision  June 2003 - June 2007
Best Buy   August 2001 - June 2003
Comp USA  January 1998 - January 2000

Skills
Technical Support, Software Installation, Operating Systems, Windows XP, XP, DHCP, VMware, Help Desk Support, A+ Certified, Windows, Troubleshooting, Antivirus, IP, Active Directory, CCNA, Citrix, Microsoft Exchange, Virtualization, Management, DNS, Cisco IOS, MS Project, Mac OS, Employee Training, MySQL, SQL, Oracle Database, Networking, Windows 7, Hardware, Microsoft Office

Education
Keller Graduate School of Management of DeVry University   2013 — 2015
Master’s Degree, Management Information Systems, General, 3.55

DeVry University   2010 — 2013
Bachelor’s Degree, Network Management, 3.5

Nassau Community College   2000 — 2003
Associate Degree, Computer Science and Graphic Design

Experience
Target  February 2015 - Present
Best Buy   July 2012 - January 2015
Walmart  February 2010 - July 2012
Walmart  May 2009 - January 2010
Infosys  May 2006 - April 2009
CSC  September 1999 - May 2006

Skills
SDLC, Software Project..., PMP, Global Delivery, Program Management, PMO, IT Strategy, Project Management, IT Operations

Education
Devi Ahilya Vishwavidyalaya   1997 — 1999
MBA, Systems

SATI Vidisha   1993 — 1997
BE

Experience
JPMorgan Chase & Co.   October 2014 - Present
Wells Fargo  November 2012 - October 2014
AT&T Mobility  April 2012 - November 2012
AT&T Mobility  April 2010 - April 2012
CVS Caremark Corporation  May 2008 - April 2010
CVS Caremark Corporation  August 2006 - April 2008
Best Buy   October 2006 - March 2007
CVS Caremark Corporation  March 2005 - August 2006

Education
DeVry University   2006 — 2009
Bachelor of Business Administration (BBA)

Experience
Universal Services of America  September 2013 - Present
Fedelos Pizzeria   March 2010 - October 2013
Best Buy   May 2010 - September 2013
Papa John's International  February 2009 - September 2010
TGI Fridays  February 2008 - January 2009

Skills
Computer Repair, Networking Diagnostics, Software Implementation, Computer Maintenance, Computer Hardware, Customer Service, Mac OS X, Windows 7, Troubleshooting, Remote Desktop, Microsoft Office, Networking, Network Administration, Technical Support, Inventory Management, Software Installation, Wireless Networking, Help Desk Support, Customer Satisfaction, XP, Printers, Windows, Time Management

Education
Mercer County Community College   2010 — 2011
Electrical and Electronics Engineering

DeVry Institute of Technology   2009 — 2010
Network Management

Lawrence High School   2005 — 2009

Experience
TEKsystems  June 2015 - Present
Best Buy   April 2014 - June 2015
Best Buy   July 2013 - April 2014
Geek Squad  August 2012 - March 2013

Skills
Customer Relations, Team Management, Sales, Microsoft Word, Microsoft Excel, PowerPoint, P&L Analysis, Customer Service, Computer Repair, Computer Hardware, Leadership, Retail, Customer Satisfaction, Microsoft Office

Education
University of Iowa - Henry B. Tippie College of Business   2013 — 2015
Bachelor's degree, Marketing, 3.3

Des Moines Area Community College   2011 — 2013
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities, 3.6

Experience
Marriott Hotels & Resorts  June 2014 - Present
Marriott Hotels & Resorts  February 2013 - June 2014
Marriott Hotels & Resorts  June 2012 - February 2013
SpringHill Suites by Marriott  June 2011 - May 2012
AvalonBay Communities  November 2010 - June 2011
Courtyard by Marriott  March 2008 - October 2010
SpringHill Suites by Marriott  September 2005 - March 2008
QVC  June 2007 - November 2007
BellSouth  June 2005 - September 2005
Best Buy   May 2005 - July 2005

Skills
Customer Service, Hotel Management, Call Center, Retail Sales, Microsoft Excel, Public Speaking, Social Networking, PowerPoint, Microsoft Office, Social Media Marketing, Social Media, Marketing Strategy, Research, Hospitality, Strategic Planning, Hotels, Event Planning, Event Management, Outlook, Revenue Analysis, Property Management..., Sales, Front Office, Hospitality Management, Time Management, Hospitality Industry, Yield Management, Hotel Booking

Education
DeVry University   2009 — 2016
Bachelor's, Business Administration/Hospitality Management

Experience
The Coca-Cola Company  September 2014 - July 2015
The Coca-Cola Company  May 2012 - September 2014
Best Buy   August 2006 - March 2012
Best Buy   July 1999 - August 2006
Best Buy   October 1996 - July 1999
Best Buy   September 1994 - October 1996

Skills
Loss Prevention, Inventory Management, Merchandising, Physical Inventory, Retail Management, Inventory Control, Team Leadership, Partnerships, Communication, Problem Solving, Process Efficiency, Employee Training, Job Coaching

Education
University of Iowa   1993 — 1995
Bachelor Of Arts, Communication Studies

Des Moines Area Community College   1991 — 1993
Associates Arts Degree, Associates Arts Degree

Experience
United States Department of Defense  March 2012 - Present
XL.NET   November 2011 - March 2012
Best Buy   September 2011 - March 2012
Rand McNally  June 2011 - August 2011
Walgreens  2005 - 2011

Skills
Active Directory, Windows 7, Troubleshooting, Windows Server, Technical Support, Computer Hardware, Servers, DHCP, Networking, DNS, Hardware, VMware, Software Installation, Help Desk Support, Citrix, Customer Satisfaction, Databases, Switches, Team Leadership, Mentoring, Organization Skills, Detail-Oriented, Security, Operating Systems, Microsoft Office, Computer Security, Customer Service, System Deployment

Education
DeVry University   2014 — 2015
Technical management, IT Management, 4.0

College of Lake County   2007 — 2011
A.A.S., Network Administration and Security

Experience
Briggs Healthcare  September 2010 - Present
Best Buy   April 2013 - Present
St Mary's Catholic Church  September 2013 - Present
ING Nederland  2005 - 2007
QWEST COMMUNICATIONS CORP  January 2003 - April 2005

Skills
Healthcare, Weddings, Sales, Digital Photography, Photography, Time Management, Training, Direct Sales, Sales Operations, Customer Service, Account Management, Team Building, New Business Development, Sales Management, Customer Satisfaction, Microsoft Office, Management, Sales Process, Strategic Planning

Education
Des Moines Area Community College   2008 — 2013
Registered Nursing/Registered Nurse

Des Moines Area Community College   2009 — 2012
Associate of Arts (AA), Human Services

Indianola High Scool   1997 — 1998
General Education

Knoxville High School   1995 — 1997
General Education

Christian Photo

Experience
Uniguest  January 2014 - Present
Uniguest  August 2013 - January 2014
Uniguest  February 2012 - August 2013
Uniguest  July 2011 - February 2012
Best Buy   June 2008 - July 2011

Skills
Troubleshooting, Active Directory, Windows 7, XP, Network Administration, Technical Support, Computer Hardware, Windows, Process Improvement, System Administration, Telecommunications, Help Desk Support, Networking, Ubuntu, Team Leadership, Project Management, Management, Customer Service, Data Analysis, Printers, Access, Software Documentation, Windows XP Pro, Windows Vista, Salesforce.com, Windows XP, Call Centers, Routers, Wireless Networking

Education
DePauw University   2006 — 2008

DoDDS Europe   2002 — 2006
High School Diploma + significant college credit, General Studies

Experience
Tie National Accounts   July 2013 - Present
Sharp Electronics  July 2008 - July 2013
Best Buy   June 2004 - March 2007
Sprint  March 2002 - August 2004

Skills
• Project Management..., CRM, Training, Management, Customer Service, Troubleshooting, Technical Support, Employee Training, Time Management, Networking, Project Management, Account Management, Team Leadership, Process Improvement, Leadership, Software Documentation, Customer Satisfaction, Product Management, Microsoft Office

Education
DeVry University-Illinois   1998 — 2001
Bachelor of Science (B.S.), Telecommunications Management

Experience
U.S. Department of Homeland Security   May 2014 - Present
Department of State  November 2007 - April 2014
US Army  September 2004 - October 2007
Best Buy   September 2002 - August 2004

Skills
Security Clearance, Cyber Warfare, Cyber-security, Cyber Security Analysis, Cyber, Cyber Operations, National Security, Intelligence Analysis, Intel, Policy, Analysis, Project Management, Information Assurance, Information Systems..., Security, Program Management

Education
DeVry Institute of Technology   2014 — 2016
Bachelor's Degree, Computer and Information Systems Security/Information Assurance, 3.6

Osbourn High School   1998 — 2002
High School

Experience
Verizon Wireless  May 2015 - Present
Jewel Food Stores  October 2014 - April 2015
Jewel Food Stores  December 2013 - October 2014
Best Buy   November 2011 - November 2013
Jewel Osco  January 2006 - October 2011

Skills
Leadership, Sales, Job Coaching, Customer Service, Windows, Visual Basic, C#, Training, C++, Android, Visual Studio, .NET, Computer Hardware, Operating Systems, OS X, Programming, JavaScript, Time Management, Management

Education
Keller Graduate School of Management of DeVry University   2011 — 2013
Master's, Information Systems Management

DeVry University   2006 — 2010
Bachelor of Science, Game and Simulation Programming

Experience
Lyft  April 2014 - Present
Best Buy   August 2014 - November 2014
Mitchell1  December 2012 - February 2013
United States Marine Corps  June 2010 - December 2012
United States Marine Corps  December 2008 - December 2012

Skills
Team Building, Security Clearance, Leadership, Customer Service, Training, Team Leadership, Technology Coaching, Technology Software, Microsoft Office, Digital Photography, Travel Photography, Photoshop, Illustrator, Organization, Process Improvement, Message Processing..., Technical Writing, Documenting & Record..., Electronic Device &..., Electronic Equipment..., Electronic Data Security, Military Operations, Military Experience, DoD, Defense, Military, Troubleshooting, Weapons

Education
DeVry University-California   2013 — 2015
Bachelor's Degree, Graphic and Multimedia Design, Freshman

Experience
Hy-Vee  January 2015 - Present
Hy-Vee  January 2014 - December 2014
Farmer’s Mutual Hail Insurance Company of Iowa  May 2013 - August 2013
Farmers Mutual Hail Insurance  May 2012 - August 2012
Best Buy   September 2009 - January 2010

Skills
Leadership, Microsoft Excel, Microsoft Word, Access, Actuarial Science, PowerPoint, Teamwork, Critical Thinking, Customer Service, Facebook, Microsoft Office, Time Management, Public Speaking, Social Networking, Event Planning, Social Media

Education
Drake University   2011 — 2015
Bachelor's degree, Actuarial Science

Waukee High School

Des Moines Area Community College

University of Iowa

Experience
Polk County  January 2013 - Present
Best Buy   March 2006 - Present

Skills
Web Design, Web Development, HTML, .NET, MVC, C#, REST, VB.NET, CSS, API Development, JavaScript, jQuery, Customer Service, Sales, Sales Operations

Education
Des Moines Area Community College   2008 — 2011
Associate of Science (AS), Management Information Systems, General

Experience
Cisco  July 2015 - Present
Walgreens  July 2014 - June 2015
TEKsystems  March 2014 - June 2015
Sentinel Technologies  December 2013 - March 2014
Rolling Frito   May 2005 - December 2013
Best Buy   January 2004 - January 2005

Skills
Microsoft Office, Matlab, C, Java, Programming, C++, VHDL, Networking, Operating Systems, PHP, Visual Basic, HTML, AutoCAD, Embedded Systems, Linux, MySQL, Algorithms, Testing, Eclipse, PowerPoint, OS X, Microcontrollers, SQL, JavaScript, LaTeX, C#, Databases, Troubleshooting, Visio, Windows, Computer Hardware, Android, Windows 7, Leadership, TCP/IP, CCNA, Access, Multisim, Visual Studio

Education
DeVry University   2010 — 2013
Bachelors of Science, Electrical and Electronics Engineering

Experience
Redbox  August 2013 - Present
Best Buy   November 2012 - August 2013
PC Repair King   March 2009 - November 2012
Maxwell Medical  February 2008 - January 2009
Qualitech Computers   March 2007 - September 2007
Track Entertainment  April 2006 - January 2007
Protek Computers & Electronics Inc   September 2003 - November 2003

Skills
IT Management, Computer Repair, Computer Maintenance, Computer Hardware, Wireless Networking, Business Networking, Network Administration, Home Theater, Consulting, Graphic Design, Remote Desktop, Security, Technical Support, Customer Service, Laptops, Help Desk Support, Leadership, Management, Networking, Operating Systems, Sales, Telecommunications, Troubleshooting, Windows, Windows 7, Windows Server

Education
DeVry University   2003 — 2004

Devry University, North Brunswick NJ   2003 — 2004
No Degree, Telecommunications Technology/Technician

Tottenville High School   1999 — 2003
High School Diploma, General Studies, 3.0

Experience
CityServiceValcon  August 2015 - Present
Montana Technical Solutions   March 2011 - August 2015
Support Space  August 2010 - February 2011
Geek Squad  October 2007 - June 2010
CenturyTel  July 2007 - October 2007
Floor Guard   April 2007 - October 2007
Solid PC Solutions   April 2006 - October 2007
Semitool Inc  May 2006 - June 2007
Best Buy   May 2003 - April 2006
Stream International  August 2001 - June 2003

Skills
Technical Support, Troubleshooting, Network Administration, Networking, Security, Hardware, Training, WAN, Management, Computer Repair, HP, Routing, Customer Service, Remote Desktop, VPN, Antivirus, Windows XP, Windows 7

Education
DeVry University   2003 — 2005
perusing a degree, Network Communications Management

Flathead High School   2000 — 2003
Graduated, telecommunications and network management

Experience
Fischer Software   April 2007 - Present
Goodwill Industries  October 2003 - October 2006
Staff Management - Federal Mogul   January 2003 - May 2003
Cedar Realty Company, Inc.   February 2000 - February 2001
JVS  July 1999 - February 2000
Kinko's Copies  March 1995 - August 1995
Best Buy   October 1993 - June 1994
Michigan City Sporting Goods Distributors, Inc.   May 1987 - November 1992

Education
Harold Washington College   1980 — 1991
A.A.S., Data Processing

JEWISH VOCATIONAL SERVICE
Certificate, Data Processing

DeVry Institute of Technology
Electronics Technicians Program

Experience
Microsoft  July 2014 - Present
Final Shift   2008 - Present
Sno-Isle Libraries  April 2007 - July 2014
Amazon  February 2014 - March 2014
Console Link   2010 - 2012
AREVA NP  April 2006 - April 2007
Electronic Body Management   2004 - 2006
Best Buy   2003 - February 2004
Western Equipment Sales   2004 - 2004

Skills
System Deployment, Mentoring, Web Development, Troubleshooting, A+ Certified, Windows 7, VLAN, Network Hardware, Laptops, Routers, Printers, Switches, Routing, VPN, Desktop Support, Project Management, DHCP, LAN/WAN, WAN, Network Engineering, Cisco, Cisco Switches, Cisco IOS, Budget Process, Firewalls, XP, Cabling, Workstations, Network Design, LAN-WAN, Data Center, Servers, Information Technology, Active Directory, IIS, Marketing Strategy, Consulting, Lead Generation, Conversion Optimization, SEO, PIX, MPLS, ASA, Blackberry, QoS, Load Balancing, E-commerce, Network Security, Technical Support, Cisco Technologies

Education
DeVry University   2004 — 2005

Richland High School   1999 — 2003

Experience
MJHS  May 2015 - Present
MJHS  July 2013 - May 2015
The New York Racing Association  May 2012 - July 2013
Staples  December 2012 - June 2013
Best Buy   October 2007 - May 2012
Parbudin Group Inc   September 2006 - October 2007
Cablevision  July 2007 - September 2007

Skills
Computer Hardware, Computer Repair, Computer Software, Technical Support, Troubleshooting, Hardware, Software Installation, Networking, Access, Databases, Customer Satisfaction, Electronics, Management, Analysis, Time Management, Help Desk Support, Laptops, Printers, Software Documentation, Active Directory, Wireless Networking, Remote Desktop, Windows 7, Windows XP

Education
Queens College   2010 — 2013
Computer Science, B.A; Associate, Computer Science

DeVry Institute of Technology   2005 — 2007
Associate in Applied Science, Electronics & Computer Technology

Experience
Comcast Business Services  October 2010 - Present
Comcast Business Services  October 2010 - Present
Fast-teks On-Site Computer Services  February 2009 - July 2010
Best Buy   2009 - 2010
We R Wireless  December 2008 - February 2009
Circuit City  April 2008 - December 2008
Qualcomm  April 2006 - March 2008
Flarion Technologies  2004 - 2005
Enikia, LLC   1999 - 2002
Music Semiconductors  1997 - 1999

Skills
Operating Systems, Networking, System Administration, Hardware, Security, Servers, Unix, Integration, Active Directory, Data Center, Network Administration

Education
PC Age Certified Career Institute   2003 — 2003
Diploma, Network Engineering

DeSales University   1989 — 1995
BA, Management

DeSales University   1989 — 1995
BS, Computer Science

Experience
NuBiz Consulting   2005 - Present
Best Buy   2002 - 2005
Wedgewood Golf   1998 - 2002

Skills
Negotiation, New Business Development, Sales Management, Strategic Planning, Team Building, Social Media Marketing, Marketing Strategy, Business Strategy, Account Management, Retail, Marketing, Business Planning, Management, Online Marketing, Social Networking, Business Development

Education
University of Minnesota - Carlson School of Management   1996 — 1998
Master of Business Administration (M.B.A.), Marketing and Business Management

DePauw University   1988 — 1992
Bachelor of Arts (B.A.), Political Science and Communications

Experience
Schneider Electric  May 2013 - Present
Community Consolidated High School District 230  April 2010 - May 2013
Advanced Intelligence Engineering   June 2011 - August 2011
BT  September 2007 - April 2009
Avatar Corporation  2007 - 2007
Best Buy   2006 - 2007
PENNMEDIA, LLC   July 1999 - July 2000

Skills
Active Directory, Windows, Microsoft Exchange, SharePoint, Microsoft Certified..., Microsoft Office, Office Communications..., Help Desk Support, Troubleshooting, VMware, Networking, Microsoft Technologies, Microsoft Office..., Windows Server, Security, Virtualization, System Deployment, Disaster Recovery, Cloud Computing, Windows 7, Technical Support, Citrix, Computer Hardware, Network Security, Servers, DHCP, DNS, Data Center, VMware ESX, Windows XP, Cisco Technologies, VPN

Education
DeVry University   2002 — 2006
B.S, Network Communications Management

Tinley Park High School   1996 — 2000
Diploma, Gen Ed

Trinity Lutheran   1986 — 1996

Experience
W.W. Grainger   October 2005 - Present
US Foods  January 2005 - April 2005
Best Buy   October 2004 - January 2005

Skills
Business Intelligence, E-commerce, Sales Management, Process Improvement, Management, Account Management, Strategic Planning, Business Analysis, Project Management, Customer Service, Microsoft Office, Requirements Analysis, SDLC, Business Process, Business Strategy, Team Leadership, SaaS, Sales, Leadership, Team Building, Cross-functional Team..., B2B

Education
DePauw University   1999 — 2003
BA, Computer Science

Notre Dame High School for Boys   1996 — 1999

Renegades Baseball   1995 — 1996

Experience
DICK'S Sporting Goods  December 2014 - Present
New Life Assembly   February 2013 - July 2014
Best Buy   September 2011 - March 2013
Best Buy   June 2009 - August 2011
Best Buy   March 2008 - June 2009
Best Buy   April 2006 - March 2008

Skills
District Management, Sales Management, Sales Operations, Expense Management, P&L Management, Training, Business Development, Leadership Development, Leadership, Market Analysis, Process Improvement, Labor Relations, Employee Engagement, Operations Management, Performance Management, Financial Analysis, Inventory Management, Visual Merchandising, Multi-Store Operations, Multi-channel Retail, Strategic Planning, Mentoring, Problem Solving, Loss Prevention, Program Development, Change Management, Policy, Management, Profit, Retail, Customer Experience, Sales, Team Building, Customer Service, Inventory Control, Team Leadership, People Development, Business Strategy, Income Statement, Store Management, Employee Training, Merchandising, Marketing Strategy, Driving Results, Multi-unit, Hiring, Coaching, New Store Openings, Shrinkage, P&L

Education
University of Northern Iowa   1988 — 1991
Business Administration and Management, General

Des Moines Area Community College
Business Administration and Management, General

Experience
freelance  January 2006 - Present
Best Buy   July 2005 - June 2006
New Pioneer Gun Club   July 2004 - February 2006

Education
The Art Institute International Minnesota   2006 — 2009
BS, Graphic Design

Des Moines Area Community College   2005 — 2006
Liberal Arts, Graphic Engineering, Psycology, Philosophy

Experience
L Brands  June 2012 - Present
L Brands  February 2014 - March 2015
Best Buy   August 2008 - June 2012
Best Buy   September 2007 - August 2008
Best Buy   February 2007 - September 2007
Best Buy   September 2006 - February 2007
Best Buy   January 2005 - September 2006

Skills
Store Management, Retail, Store Operations, Customer Service, Big Box, Customer Experience, Customer Satisfaction, Management, Retail Sales, Profit, Multi-channel Retail, Hiring, Team Building, Time Management, Training, Employee Training, Driving Results, Sales, Sales Management, Recruiting, Interviews, Interviewing Skills, P & L Ownership, P, Distribution Center..., People Development, Performance Management, Forecasting, Warehouse Management, Coaching, Employee Relations, Supply Chain, POS, Outlook, Computer Hardware, Supply Chain Management, Process Improvement, Troubleshooting, Computer Repair, Teamwork, Vendor Management, Sales Process, Technical Support, Leadership Development, Cross-functional Team..., Information Technology, Information Security, Wireless Networking, Network Administration, Computer Networking

Education
DeVry University-Ohio   2013 — 2015
Network and Communications Management, System, Networking, and LAN/WAN Management/Manager, 3.75

DeVry University   2012 — 2013
Network Systems Administration, Network and System Administration/Administrator, 4.0

Experience
Aon Hewitt  September 2013 - Present
Troutman Sanders eMerge LLC  April 2013 - August 2013
DTI  August 2012 - April 2013
METRO Atlanta Ambulance Service  February 2012 - August 2012
Best Buy   November 2010 - February 2012

Skills
SQL, Microsoft SQL Server, Oracle SQL, Java, Oracle, Visio, SSRS, T-SQL, MS Office Suite, Database Design, Access, HTML, ASP.NET, Microsoft Office, Outlook, Databases, Database Administration, C++, SDLC, Microsoft Excel, Windows 7, Object Oriented..., Flowcharting, Microsoft Technologies, Microsoft Applications, Windows Vista, Windows XP Pro, Windows 8, XP, Windows, Hardware, Troubleshooting, Technical Support, Operating Systems, System Administration, Computer Hardware, Windows Server, Software Installation, Quality Assurance, VBScript, Help Desk Support, Flow Charts, Analysis, IIS, MySQL, Software Documentation, Software Development, Active Directory, Networking, Training

Education
DeVry University   2009 — 2012
Bachelors Degree, Computer Information Systems, Graduated

Experience
Best Buy   July 2014 - July 2015
Publix  September 2013 - March 2014
None  October 2012 - May 2013
University of South Alabama  June 2012 - July 2012
University of South Alabama  May 2012 - July 2012
ExxonMobil Bernard Harris Summer Science Camp   June 2012 - June 2012
Intel Corporation  June 2011 - January 2012
Airbus  December 2010 - May 2011
University of South Alabama  August 2009 - December 2010
ExxonMobil Bernard Harris Summer Science Camp   June 2010 - June 2010

Skills
Microsoft Excel, Testing, Microsoft Word, Microsoft Office, C++, Java, Access, Databases, C, PowerPoint, Visual Basic, Matlab, Customer Service, Outlook, Visual Studio, Python, Google Docs, CSS, HTML, HTML5, Leadership, Programming

Education
Free Code Camp   2015 — 2016
Full Stack Web Development, Computer Software Engineering

DeVry University-Illinois   2013 — 2014
Computer and Information Systems Security

University of South Alabama   2009 — 2012
Computer Science

Gadsden State Community College   2008 — 2009
Pre-Engineering

Experience
iTek Solutions, Inc.   December 2011 - Present
Envisionit Media, Inc.   2011 - Present
JL Gonzalez Produce, Inc.   April 2010 - Present
Chicago Technical Services   April 2010 - Present
Best Buy   October 2002 - January 2006

Skills
Computer Repair, Computer Hardware, Network Security, Active Directory, Network Administration, VPN, Servers, Software Installation, Troubleshooting, Deployment, Desktop Support, Firewalls, Windows Server, Mac OS X, Hardware, XP, System Administration, Security, Windows, Windows Server 2003, Windows 7, Antivirus, Laptops, Networking, Printers, System Deployment, Windows XP, Routers

Education
DeVry Institute of Technology   2001 — 2002
Graduate, Computer Engineering

Loyola University of Chicago   2001 — 2002
Undergrad, Computer Engineering & Asian Studies

Experience
Wells Fargo  May 2014 - Present
Wells Fargo  July 2012 - May 2014
Wells Fargo  2006 - May 2012
Wells Fargo  2004 - 2006
Best Buy   2003 - 2004

Skills
Microsoft Office, PAC2000, Customer Service, Communication Skills, Problem Solving, Customer Relations, Data Analysis, Self-driven, Teamwork, Confidentiality, Technical Liaison, Troubleshooting, Reporting & Analysis, Retail Banking, Customer Experience, Banking, Work Ethic, Process Improvement, Coaching, Retail, Credit, Technical Support, Call Centers, Risk Management, Vendor Management

Education
DeVry University-California   2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance

Experience
Extended Stay Hotels  August 2012 - Present
Best Buy   May 2011 - August 2011
Dollar Tree Stores  October 2006 - January 2007

Skills
Microsoft Office, Microsoft Excel, POS, Customer Service, Hospitality, Learning Quickly, Hotels, Time Management

Education
Iowa State University   2011 — 2012
Bachelor of Science, Chemical Engineering

Des Moines Area Community College
Liberal Arts

Johnston High School

Experience
Branded to Film LLC   June 2012 - December 2014
Best Buy   January 2008 - September 2011
Best Buy   August 2007 - December 2007
Geek Squad  December 2006 - August 2007
Geek Squad  May 2006 - December 2006
Geek Squad  August 2005 - May 2006
Best Buy   October 2002 - August 2005
Credit Suisse  June 2000 - June 2001
AT&T  September 1998 - September 1999

Skills
Sales, Leadership, Inventory Management, Video, Sales Management, Videography, Television, Strategic Planning, Creative Direction, Relationship Marketing, Computer Hardware, Profit & Loss Management, Video Production, Premiere, Photoshop, Advertising, Public Relations, Digital Media, Business Coaching, Broadcast, Public Speaking, New Business Development, Entertainment, Editing, Media Relations, Digital Photography, Java, JavaScript, Computer Repair

Education
DeVry University   2005 — 2006
Bachelor's Degree, Technical Management

Rutgers University-New Brunswick   1996 — 2000
Bachelor's Degree, Computer Science