CareFirst BlueCross BlueShield
Industry: Company
DescriptionCEO: Brian D. Pieninck (1 Jul 2018–) Headquarters: Maryland, United States Executive vice president: Daniel Winn Chief medical officer: Daniel Winn Subsidiaries: CareFirst of Maryland, Inc., VPs: Meryl Burgin (EVP, General Counsel and Corporate Secretary),
CareFirst BlueCross BlueShield List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CareFirst BlueCross BlueShield. You can filter them based on skills, years of employment, job, education, department, and prior employment.
CareFirst BlueCross BlueShield Salaries. You can even request information on how much does CareFirst BlueCross BlueShield pay if you want to. Learn about salaries, pros and cons of working for CareFirst BlueCross BlueShield directly from the past employees.
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2,124 CareFirst BlueCross BlueShield employees in database. Find out everything there's to know about CareFirst BlueCross BlueShield employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CareFirst BlueCross BlueShield Employees
Mercy Family Care October 2011 - Present
Maryland Department of Mental Health and Hygiene February 2009 - May 2010
CareFirst BlueCross BlueShield January 2007 - March 2009
Skills
Computers, Customer Service, Compliance, Bookkeeping, Cleaning, Clerical Skills, Hospitality Industry
Education
University of Phoenix 2013 — 2015
Associate of Arts (A.A.), Health/Health Care Administration/Management
Fortis Institute- Maryland 2010 — 2011
Certificate, Medical/Clinical Assistant
CareFirst BlueCross BlueShield May 2015 - Present
CareFirst BlueCross BlueShield May 2012 - May 2015
CareFirst BlueCross BlueShield May 2010 - May 2012
CareFirst BlueCross BlueShield September 2007 - May 2010
CareFirst BlueCross BlueShield August 2005 - September 2007
Legg Mason Wood Walker, Inc June 2003 - August 2005
Guardian Ad Litem May 2002 - September 2002
Migliara/Kaplan Associates, Inc. May 1999 - January 2000
Skills
Talent Selection, Medical/RN Recruiting, Recruitment Advertising, Applicant Tracking..., Talent Acquisition, Onboarding, Employee Benefits, Employee Relations, Talent Management, HRIS, College Recruiting, Human Resources, Deferred Compensation, Performance Management, Technical Recruiting, PeopleSoft, Benefits Administration, Sourcing, Healthcare, Resume Writing, Temporary Placement, Training, Strategic Planning, Recruiting, Process Improvement, SDLC, Program Management, Vendor Management, Management, Leadership, Policy, Internet Recruiting, Workforce Planning, New Hire Orientations, Personnel Management, Employee Engagement, Hiring
Education
University of Maryland University College 2009 — 2011
Pursing a M.S, HR Management
University of North Carolina at Greensboro 1998 — 2003
B.S, Human Development Studies
University of North Carolina at Greensboro 1998 — 2003
B.A, Communication Studies
Precyse February 2015 - Present
CareFirst BlueCross BlueShield August 2011 - March 2014
Novii Design March 2011 - August 2011
Radio One June 2008 - April 2010
APS Healthcare January 2007 - May 2008
Sanford-Brown Institute February 2005 - January 2007
P-B Health Home Care Agency September 2001 - October 2003
Skills
Recruiting, Applicant Tracking..., Training, Employee Relations, Human Resources, Policy, Payroll, HRIS, Leadership, Employee Benefits, Employee Training, Management, Benefits Administration, Onboarding, Technical Recruiting, Social Networking, Talent Management, Interviews, Deferred Compensation, Talent Acquisition, New Hire Orientations, Workforce Planning, College Recruiting, Internet Recruiting
Education
University of Maryland University College
Human Resources Management
Insight Consulting Solutions, LLC August 2014 - Present
Fidelis Care February 2013 - July 2014
CareFirst BlueCross BlueShield November 2011 - February 2013
The TriZetto Group July 2007 - October 2011
TekPartners March 2007 - July 2007
Premera Blue Cross August 2002 - January 2007
Skills
Business Development, Customer Service, Curriculum Design, Microsoft Excel, Financial Risk, General Ledger, Governance, Hospitals, Innovation, Inspection, Invoicing, Key Account Management, Kaizen, Knowledge Management, Key Performance..., Key Account Development, Leadership, Microsoft Office, Microsoft Word, Mathematics, Marketing Research, Negotiation, Non-profits, Contract Negotiation, Social Networking, Network Security, Nursing, Office Management, IT Operations, PowerPoint, Problem Solving, Strategic Planning, Quality Assurance, Quality Management, Qualitative Research, Quality Center, Quality Auditing, R&D, User Acceptance Testing, Visio, Writing, Creative Writing, SDLC, Process Improvement, Requirements Gathering, Business Analysis, Software Documentation, Healthcare Industry, Healthcare Information..., PMO
Education
University of Phoenix
MBA
University of Phoenix 2003 — 2004
BA, Business Management
Adam Berger Design October 2014 - Present
The Creative Complex June 2014 - November 2014
The Butler Center for Service and Leadership January 2011 - June 2014
University of Miami Athletics August 2013 - May 2014
CareFirst BlueCross BlueShield May 2013 - August 2013
Skills
Graphic Design, Photoshop, InDesign, Illustrator, Nightlife, Nightclub, Advertising, Online Advertising, Online Marketing, Art Direction, Creative Direction, Creative Strategy, Event Management, Logo Design, Branding & Identity, Brand Development, Social Media Marketing, Social Networking, Visual Arts, Graphic Arts, Posters, Flyers, Brochures, Live Events, Typography
Education
University of Miami 2010 — 2014
Bachelor of Fine Arts (BFA), Graphic Design
University of Miami 2010 — 2014
Bachelor of Fine Arts (B.F.A.), Graphic Design
CareFirst BlueCross BlueShield September 2014 - Present
Maximus/DC Government September 2013 - September 2014
Comcast Cable Communications September 2008 - September 2013
Comcast Cable June 2000 - September 2008
Comcast Cable October 1999 - June 2000
Skills
Customer Service..., Complaint Handling &..., Retail Operations..., Customer Satisfaction..., Front-End Supervision, Sales & Margin..., Teambuilding &..., Cost-Reduction..., Order Fulfillment, Account Management, Analysis, Coaching, Data Analysis, Employee Engagement, Human Resources, Leadership, Management, Networking, Performance Management, Policy, Quality Assurance, Recruiting, Sales, Training, Strategic Planning, Workforce Management
Education
University of Maryland University College
Bachelor of Science (BS), Major: Business Administration Minor: Human Resource Management
Guitar Center July 2015 - Present
Guitar Center July 2015 - Present
Guitar Center November 2014 - July 2015
Ascellon Corporation March 2014 - July 2014
Ascellon Corporation April 2013 - March 2014
Education Market Association (EDmarket) November 2012 - April 2013
Education Market Association (EDmarket) February 2011 - November 2012
Education Market Association (EDmarket) March 2009 - February 2011
CareFirst BlueCross BlueShield June 2006 - June 2008
Education
University of Maryland College Park 2003 — 2006
Bachelor of Arts, Economics
University of Maryland Eastern Shore 2001 — 2003
N/A - Transferred to UMCP, Computer Science
Magellan Health Services January 2013 - Present
University of Maryland University College January 2011 - Present
Magellan Health Services February 2000 - November 2000
CareFirst BlueCross BlueShield September 1989 - February 2000
Skills
Healthcare, Health Insurance, Customer Service, Managed Care, Data Analysis, Healthcare Management, Hospitals, Research, Analysis, Government, Leadership, Management, Policy, Process Improvement, Program Development, Proposal Writing, Public Health, Strategic Planning
Education
University of Maryland University College 2007 — 2010
Masters of Science, Health/Health Care Administration/Management
University of Maryland University College 2007 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Anne Arundel Community College November 2013 - Present
CareFirst BlueCross BlueShield October 2013 - Present
University of Maryland Medical Center June 2013 - September 2013
Robert Wood Johnson University Hospital January 2005 - May 2013
Skills
Healthcare Management, Hospitals, Critical Care, ACLS, BLS, Nursing, Nursing Education, Acute Care, Case Managment, Registered Nurses, Cardiology, Clinical Research, Medical/Surgical, Inpatient, ICU, Patient Safety, Telemetry, EMR, Patient Education, Patient Advocacy, IV, Quality Improvement, Wound Care, Utilization Management, Nursing Management, Medication..., Healthcare Information..., Emergency Medicine, Palliative Care, Meditech, Direct Patient Care, Medical Terminology, Cerner, Medicine, Healthcare, EHR, Physician Relations, Emergency Room, CPOE, Health Education, Public Health, HIPAA, Managed Care, Epic Systems, Cpr Certified, Emergency Nursing, Medicaid, Surgery, Nursing Process, Nursing Care
Education
University of South Carolina-Aiken 2009 — 2013
Bachelor's degree, Registered Nursing/Registered Nurse
University of Phoenix 2009 — 2012
Master's degree, Health/Health Care Administration/Management, MSN In Nursing Education
Kaiser Foundation Health Plan November 2004 - Present
CareFirst BlueCross BlueShield 1989 - 1991
Crown Life Insurance 1984 - 1989
Crown Life Insurance 1984 - 1989
Crown Life Insurance 1984 - 1989
Skills
Managed Care, Health Insurance, Strategic Planning, Healthcare, Healthcare Information..., Employee Benefits, Healthcare Management, Salesforce.com, Account Management, Sales, Insurance, Program Management, Change Management, Leadership, Sales Management, Process Improvement, Project Management, Vendor Management, Team Building, Training, Cross-functional Team..., Coaching, Management, Recruiting, Medicare, Contract Negotiation, Forecasting, Business Development, Data Analysis, New Business Development, Strategy, Business Strategy, Business Process...
Education
University of Oklahoma
Harvard Pilgrim Health Care November 2007 - Present
Blue Cross Blue Shield of Massachusetts August 2006 - October 2007
Harvard Pilgrim Health Care 2004 - 2006
CareFirst BlueCross BlueShield 2002 - 2004
Education
University of Massachusetts Boston
Localist.com 2014 - Present
All-Pro Placement Svc, Inc. November 2010 - November 2013
CareFirst BlueCross BlueShield 2009 - 2010
Skills
Sourcing, Recruiting, Temporary Placement, Applicant Tracking..., Talent Acquisition, Internet Recruiting, Employee Relations, Resume Writing, Interviews, Executive Search, Human Resources, Talent Management, Employee Training, Performance Management, Career Counseling, Account Management, Staffing Services, College Recruiting, Temporary Staffing
Education
University of Maryland College Park 2005 — 2009
B.A., Communication, Public Relations
CareFirst BlueCross BlueShield July 1997 - Present
CareFirst BlueCross BlueShield March 2009 - March 2015
CareFirst BlueCross BlueShield 1999 - 2009
CareFirst BlueCross BlueShield 2006 - 2008
Skills
Medicaid, Health Insurance, Medicare, Data Integrity, Data Analysis, Process Improvement, HEDIS, Software Documentation, Credentialing, NCQA, Healthcare, Case Managment, Quality Assurance, HIPAA, Access, Employee Benefits, Leadership, Policy, Visio, Program Management, Requirements Gathering, Requirements Analysis, Business Analysis, Insurance, Project Management, Customer Service, Change Management, Managed Care, Training, Case Management, Business Requirements, Leadership Development, Outlook, Business Process, Healthcare Consulting, Analysis, Management, Healthcare Industry, Health Policy, Healthcare Management, Vendor Management, Business Process..., Healthcare Information..., Quality Improvement, Provider Relations
Education
University of Maryland University College 2012 — 2014
Bachelor's Degree
DHS
Villa Julie College
1995
CareFirst BlueCross BlueShield February 2009 - Present
InHealth / MBR April 2007 - January 2009
Internal Medicine of Sandy Springs, P.C. July 2006 - April 2007
Omni Eye Specialists September 2005 - July 2006
Genesis Fertility c/o Maimonides Medical Center January 2001 - January 2005
Orthopaedic Associates of New York March 2001 - June 2001
Susan L. Fish, P.T. March 2000 - September 2000
Soft-Aid Medical Management Systems February 1999 - February 2000
MedNet Consultants May 1998 - February 2000
AmeriCare Medical Center April 1998 - February 1999
Skills
Revenue Cycle Management, Revenue Cycle, Healthcare, Strategic Planning, Customer Service, Medical Billing, Credentialing, Grants Management, Nonprofits, Software Documentation, Budgets, Policy, Training, HIPAA, Cross-functional Team..., Grants
Education
University of Maryland University College 2010 — 2013
Master of Science, Nonprofit and Association Management
University of MD University College 2003 — 2007
Bachelor of Science, Business Administration
Woodlawn Middle, Milford Mill
Mercer April 2015 - Present
Mercer February 2013 - Present
CareFirst BlueCross BlueShield February 2011 - March 2013
CareFirst BlueCross BlueShield July 2009 - February 2011
CareFirst BlueCross BlueShield May 2008 - August 2008
Skills
Employee Benefits, Editing, Health Insurance, Insurance, Management, New Business Development, Proposal Writing, Public Relations, Sales, Salesforce.com, Customer Service, Analysis, Data Analysis, Training
Education
Virginia Polytechnic Institute and State University 2005 — 2009
Bachlors, Business and Communications
University of Maryland University College
Master's degree, Project Management
Westminster High School 2001 — 2005
High School dipolma
Johns Hopkins University Applied Physics Laboratory November 2012 - Present
Centers for Medicare & Medicaid Services October 2007 - Present
Constellation Energy August 2003 - September 2007
Centers for Medicare & Medicaid Services May 2003 - July 2003
Riggs Bank January 2003 - April 2003
Baltimore City Public Schools January 2002 - December 2002
Middle River Aircraft Systems January 2001 - December 2001
CareFirst BlueCross BlueShield June 1998 - December 2000
Virginia Department of Education April 1998 - June 1998
Consolidated Natural Gas April 1997 - March 1998
Skills
Oracle Applications, ERP, Business Analysis, Project Management, Program Management, Integration, CRM, Strategic Planning, Information Technology, Team Building, Operations Management, Visio, Project Portfolio..., Requirements Analysis, SharePoint, Software Documentation, Process Improvement, Analysis, Financial Analysis, Change Management
Education
Villanova University 1986 — 1989
Master of Science, Mechanical Engineering
University of Maryland College Park 1982 — 1986
Bachelor of Science, Mechanical Engineering
CareFirst BlueCross BlueShield February 2015 - Present
Kellen Company February 2010 - February 2015
John Adams Associates July 2009 - February 2010
National Alliance on Mental Illness February 2009 - May 2009
City of Rockville June 2008 - August 2008
Skills
Non-profits, Social Media Marketing, Facebook, Fundraising, Volunteer Management, Social Networking, Trade Associations, Budgets, Team Building, Web Content, Politics, Nonprofits, Internal Communications, Email Marketing, Leadership, Recruiting, Trade Shows, Account Management
Education
University of Maryland College Park 2005 — 2009
B.A., Communication, Art History
CareFirst BlueCross BlueShield July 2015 - Present
PotomacWave April 2013 - June 2015
ICF International October 2012 - April 2013
ICF International July 2011 - October 2012
ICF International June 2010 - July 2011
Skills
Security Clearance, Research, Editing, Public Speaking, Strategic Planning, Emergency Management, PowerPoint, Microsoft Office, Qualitative Research, Project Management, Social Media, Organizational..., Public Policy, Market Research, Government, Event Planning, Public Relations, Training, Strategy, Management, Proposal Writing, Policy, Management Consulting, Program Management, Policy Analysis
Education
University of Maryland - Robert H. Smith School of Business 2013 — 2015
Master of Business Administration (MBA), Strategy, Decisions, and Management
University of Maryland College Park 2007 — 2011
B.A., Government and Politics
Howard University February 2015 - Present
CareFirst BlueCross BlueShield July 2014 - February 2015
K Force Staffing 2013 - 2015
Terminix February 2013 - July 2014
Kaiser Permanente January 2012 - May 2012
Comcast Cable July 2008 - August 2011
Washington Gas Light February 2007 - November 2007
Washington Homes Inc. May 2000 - August 2003
Skills
Customer Service, HRIS, Leadership, Epic Systems, Healthcare, Hospitals, HIPAA, Microsoft Office, Team Leadership, Program Management, Healthcare Management, Policy, Team Building, Training, Management, Recruiting, Public Speaking, Data Analysis, Coaching, PowerPoint, Sales Process, Customer Support, Administrative..., Microsoft Word, Lotus, Outlook, Fiserv, Citrix, Facets, Health Insurance, Sales, Call Centers, Customer Satisfaction, Research, Data Entry, Troubleshooting, Time Management, Account Management, Teamwork, Invoicing
Education
University of Phoenix 2009 — 2015
Bachelor of Applied Science (B.A.Sc.), Human Resources Management and Services, 3.21
Largo High 1996 — 2000
HS Diploma, General Studies
ICF International (formerly Macro International and ICF Macro) January 2008 - Present
Macro International January 2004 - December 2007
Macro International September 1998 - December 2003
CareFirst BlueCross BlueShield February 1997 - September 1998
American Institutes for Research November 1994 - February 1997
Skills
Management Consulting, Customer Experience, Survey Research, Employee Engagement, Human Capital, Organizational..., Statistical Data..., Survey Design, Customer Satisfaction, Market Research, Key Driver Analysis, Business Process..., P&L Responsibility, Performance Improvement, Data Collection, Staff Supervision, Strategic Leadership
Education
University of Michigan 1990 — 1994
B.S., Statistics
InforMed, LLC May 2012 - Present
basys January 2012 - May 2012
basys, inc. 2005 - December 2011
basys 2001 - 2005
basys 1995 - 2001
basys February 1992 - 1995
Willse & Assoc. September 1989 - January 1992
CareFirst BlueCross BlueShield February 1986 - September 1989
Skills
Employee Benefits, Strategic Planning, Training, Project Management, Benefits Administration, Account Management, Vendor Management, Leadership, Quality Assurance, Sales, Software Documentation, Human Resources, Program Management, System Administration, Customer Satisfaction, Employee Training, Team Building, Healthcare, Customer Service, Business Analysis, Marketing, Analysis, Insurance, Strategy, Employee Relations
Education
University of Richmond 1981 — 1985
Bachelor of Arts, History, Women's Studies
Roland Park Country School 1977 — 1981
University of Pennsylvania - The Wharton School
CEBS (Certified Employee Benefits Specialist), Benefits Administration
CareFirst BlueCross BlueShield September 2013 - Present
NACCHO December 2012 - September 2013
Wellness at Maryland August 2011 - June 2013
Children's National Medical Center August 2010 - August 2011
Project Hospitality March 2009 - March 2010
Cultural Systems Analysis Group January 2008 - December 2008
A Wider Circle January 2007 - June 2007
Skills
Community Outreach, Public Health, Program Evaluation, Research, Qualitative Research, Program Development, Healthcare, Health Education, Clinical Research, Health Promotion, SPSS, Editing, Policy Analysis, Grant Writing, Community Health, Quantitative Research, Stata, Teaching, Literature Reviews, Healthcare Consulting, Quality Improvement, Data Analysis
Education
University of Maryland College Park 2005 — 2008
Bachelor of Arts (B.A.), Cultural Anthropology
University of Maryland College Park 2004 — 2008
Master of Public Health (MPH)
QuinStreet February 2012 - Present
Hitachi Data Systems September 2011 - February 2012
Adobe Systems May 2011 - August 2011
CareFirst BlueCross BlueShield July 2008 - May 2011
Logan Britton May 2007 - May 2011
American Family Insurance May 2007 - June 2008
John Hancock Life Insurance Company (U.S.A.) August 2004 - January 2006
CareFirst BlueCross BlueShield April 2003 - July 2004
Skills
Informatica, Data Warehousing, ETL, Data Integration, SQL, Business Intelligence, Data Marts, Erwin, Agile Methodologies, Oracle, Relational Databases, Data Modeling, Databases, PL/SQL, SDLC
Education
University of Massachusetts Dartmouth 1999 — 2001
MS, Electrical and Computer Engineering
Vellore Institute of Technology 1994 — 1998
BE, ECE
Sri Sankara Sr Sec School
Navy Exchange Service Command March 2010 - Present
CareFirst BlueCross BlueShield March 2009 - March 2010
SAIC January 2007 - November 2008
Lockheed Martin November 2004 - November 2006
Concurrent Technologies Corporation January 2004 - August 2004
Identix Public Sector, Inc. October 2002 - January 2004
Carolina Hurricanes September 1997 - October 2002
MITRE Corporation June 2000 - June 2002
Skills
CompTIA, Program Management, Member of the Business..., Certified Business..., CompTIA Security+..., Security, Analysis, Disaster Recovery, Leadership, Risk Management, Project Planning, Management, Emergency Management, Business Continuity
Education
University of North Carolina at Greensboro 1997 — 2001
BS, Business Administration
CareFirst BlueCross BlueShield February 2015 - Present
CareFirst BlueCross BlueShield May 2011 - Present
Annapolis Outreach Clinic February 2011 - May 2011
Johns Hopkins University May 2009 - February 2011
Pfizer, Inc January 1992 - April 2009
United States Marine Corps May 1982 - September 1992
Skills
Business Development, Healthcare, Strategic Planning, Financial Analysis, Statistics, Analysis, Access, Cross-functional Team...
Education
Johns Hopkins University, Washington D.C 2009 — 2010
MA, Applied Economics
University of Michigan 1978 — 1982
BA, Economics
Mane Extensions of U LLC October 2012 - Present
Mane Extensions of U September 2011 - Present
CareFirst BlueCross BlueShield April 2008 - December 2010
MAGELLAN Health Services 2003 - 2005
ATSG, Inc 2001 - 2003
Adaptable Systems Corp 2000 - 2001
Dept of ED 1999 - 2000
PNC Bank 1995 - 1999
Skills
Hair Care, Beauty, salon management, Hair Cutting, Hair Extensions, Payroll, Customer Service, Data Entry, Recruiting, Salons, Beauty Industry, Access, QuickBooks, Invoicing, Microsoft Office, Budgets, Management, Jewelry, Fashion Jewelry, Retail, Merchandising, Cosmetics, Skin Care, Fashion, Microsoft Excel, Administrative..., Customer Satisfaction, Social Networking, Training, Leadership, Event Planning, Sales, Time Management, Outlook, Small Business, Inventory Management, Team Building, Marketing, Employee Relations, Coaching, Human Resources, Leadership Development, Call Centers, Customer Retention, Employee Training, Team Leadership, PowerPoint, Analysis, Public Speaking, Microsoft Word
Education
Kaplan Univ 2008 — 2010
BSIT, Information Technology
Univ of Phoenix 2005 — 2006
CareFirst BlueCross BlueShield August 2014 - Present
Verizon Wireless October 2006 - March 2010
The Home Depot January 2002 - January 2009
Skills
•Proficient in..., •Extremely organized..., •Ability to achieve..., •Proficient in time..., •Team building and..., •Retail Operations..., •Customer Service..., Leadership, Management, Process Improvement, Customer Service, Customer Satisfaction, Call Centers, Customer Retention, Training, Call Center
Education
University of Maryland University College 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General, 3.1
University of Maryland University College 2007 — 2009
Certificate, Project Management
Catholic Health Initiatives September 2013 - Present
J P Stocker & Assoc. September 2007 - Present
DST Health Solutions February 2013 - August 2013
Kaiser Permanente December 2010 - December 2012
Avesis January 2003 - July 2007
CareFirst BlueCross BlueShield December 1999 - October 2001
Pioneer EyeCare 1999 - 2000
Skills
Healthcare IT, Healthcare, Managed Care, Program Management, Strategic Planning, Team Building, Management Consulting, Healthcare Information..., PMP, Project Management, Consulting, Integration, Strategy, Business Analysis, Revenue Cycle, Process Improvement, Business Process..., PMO, Health Policy, Vendor Management, SDLC, Project Portfolio..., Business Intelligence, IT Strategy
Education
University of Maryland University College
BS, Business Admin
Kaiser Permanente December 2014 - Present
VoMaSmart - Premier Online Volunteer Management September 2014 - Present
CareFirst BlueCross BlueShield May 2008 - March 2014
CareFirst BlueCross BlueShield 2002 - 2008
Skills
Corporate Communications, Nonprofits, Public Relations, Non-profits, Marketing Communications, Strategy, Strategic Planning, Program Management, Leadership, Business Development, Management, Advertising, Healthcare, Strategic Communications, Community Development, Marketing Strategy
Education
University of Phoenix
Bachelor's Degree, Marketing
Myriddian, LLC September 2013 - Present
CNSI September 2011 - September 2013
Paragon Technology Group August 2010 - September 2011
CareFirst BlueCross BlueShield May 2010 - August 2010
Iowa Foundation for Medical Care January 2008 - May 2010
Bally Total Fitness August 2005 - November 2007
Freddie Mac September 2004 - August 2005
Modis March 2003 - September 2004
Siebel Systems, Inc. November 1999 - March 2003
Fannie Mae January 1993 - November 1999
Skills
SDLC, PMP, Cost Management, Resource Management, Contract Management, Financial Analysis, Healthcare Information..., Technology Integration, Project Planning, Project Management, Project Finance, Staff Development, Business Development, Technical Writing, Business Process..., PMO, Business Intelligence, Process Improvement, Program Management, Business Process, Quality Assurance, Business Analysis, Requirements Analysis, Cross-functional Team..., Integration, Strategy, Change Management, Risk Management, Leadership, Management, Analysis
Education
University of Maryland University College 2009 — 2011
MBA, Business Administration & Project Management
University of Maryland University College 2008 — 2009
Certificate, Business Project Management
University of Maryland University College 1997 — 2009
BS, Business Administration
Laureate Education June 2009 - October 2011
Harley-Davidson, Inc. November 2006 - August 2008
Horizon Blue Cross Blue Shield of NJ February 2004 - October 2006
CareFirst BlueCross BlueShield May 2001 - February 2004
Computer Sciences Corporation September 1981 - May 2001
Skills
Security, Information Technology, Information Security, Leadership, Service Delivery, Software Documentation, Risk Management, Cross-functional Team..., Data Center, Change Management, Troubleshooting, Management, Governance, IT Strategy, Computer Security, Cloud Computing, Information Security..., Risk Assessment, Team Building, Integration, IT Audit, Network Security, IT Management, Business Analysis, Disaster Recovery, Privacy Law, Government, Infrastructure, Vendor Management, Software Development, Integrated Marketing, ISO 27001, ITIL, Budgets, SDLC, Strategic Planning, HIPAA, Visio, Project Management, Policy, Team Leadership, CISSP, Sarbanes-Oxley Act, Enterprise Architecture, Program Management, Process Improvement, Manufacturing
Education
University of Maryland University College 1996 — 2008
BS - Cum Laude, Computer and Information Science
Cape Elizabeth High School 1972 — 1976
State of Maryland June 2015 - Present
Group Benefit Services May 2014 - August 2014
CareFirst BlueCross BlueShield 2011 - May 2014
Citi April 2009 - December 2010
Wells Fargo August 2006 - August 2008
Bank of America June 2000 - August 2006
Bank of America 2000 - 2006
Skills
•Proficient in MS..., •Experienced financial..., •Self-motivated,..., Analysis, Customer Service, Underwriting, Finance, Team Building, Financial Risk, Insurance, Process Improvement
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
University of Maryland Eastern Shore 1996 — 2000
Bachelor of Science (BS), Business Administration and Management, General
CareFirst BlueCross BlueShield December 2002 - Present
Aetna February 2000 - December 2002
Aetna June 1999 - February 2000
Aetna July 1998 - June 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Health Insurance, Insurance, Employee Benefits, Underwriting, Training, Leadership, Financial Risk, Team Building, Data Entry, PPO, HMO, Strategic Planning, Management, Coaching, Time Management, Team Leadership, Healthcare, Recruiting, Employee Relations, Human Resources, Organizational..., Performance Management, Financial Analysis, Leadership Development, Teamwork, Workers Compensation, Health Savings Accounts, Administrative..., PeopleSoft, Lotus Notes, Change Management
Education
University of Maryland University College 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
University of Maryland University College 2010 — 2011
Master of Science (MS), Human Resources Management and Services
University of Maryland University College 2012 — 2013
Graduate Certificate, Health/Health Care Administration/Management
University of Maryland University College 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CareFirst BlueCross BlueShield June 2012 - August 2015
CareFirst BlueCross BlueShield June 2011 - June 2012
Jorge Scientific Corporation July 2008 - April 2011
NW Systems Inc June 2007 - May 2008
NW Systems Inc September 2006 - May 2007
SkillStorm July 2005 - July 2006
NGA November 2003 - July 2005
Skills
Certified Scrum Master..., Project Management, Master Scheduling, MS Project, Office Administration, Customer Service, DoD, Microsoft Office, PMO, SharePoint, Professional Services, Vendor Management, Technical Recruiting, Change Management, Program Management, Microsoft Project
Education
University of Maryland University College 2004 — 2015
Bachelor's degree, Social Sciences
Westminster High School 1990 — 1994
High School Diploma, General Studies
District of Columbia Office on Aging February 2013 - January 2015
CareFirst BlueCross BlueShield February 2011 - January 2013
DC Office of Contracting and Procurement December 2008 - December 2010
ManTech for Federal Bureau of Investigation November 2005 - November 2008
USDA March 2004 - December 2005
Skills
Editing, Outlook, Microsoft Excel, Contract Negotiation, Change Management, Social Networking, Customer Service, PowerPoint, Software Documentation, Event Planning, Government, Newsletters, Contract Management, Blogging, Program Management, Social Media Marketing, Project Management, Policy, Non-profits, Research, Microsoft Office, Human Resources, Government Contracting, Marketing, SharePoint, Microsoft Word, Public Speaking, Team Building, Problem Solving, Administrative..., Employee Relations, PeopleSoft
Education
University of Maryland University College
Communication and Media Studies
NOAA: National Oceanic & Atmospheric Administration/EXCEED February 2015 - Present
Terri O & Associates September 2011 - February 2015
CareFirst BlueCross BlueShield June 2009 - September 2011
Prince Georges Financial Services Corporation July 2008 - November 2008
DC Public Schools 2007 - 2008
Washington Nationals 2005 - 2006
Executive Office of the Mayor/Government of the District of Columbia, Executive Office of the Mayor 2000 - 2005
American Immigration Lawyers Association 1998 - 2000
Corporation for National and Community Service 1994 - 1998
Skills
Strategic Planning, Public Relations, Government Contracting, Event Planning, Project Management, Event Management, Community Outreach, Research, Microsoft Excel, Leadership, Policy Analysis, Customer Service, Program Management, Budgets, Fundraising, Social Media, Public Policy, Management, Government, Editing, Microsoft Office, Nonprofits, Public Speaking, Outlook, Policy, Microsoft Word, HRIS, System Administration, Analysis, Social Networking, Leadership Development
Education
University of Maryland University College 1999 — 2010
BA, Business Management/Law
University of the District of Columbia 1988 — 1991
CareFirst BlueCross BlueShield July 2015 - Present
Unique Dreams Entertainment February 2008 - Present
Montgomery County Public Schools February 2012 - June 2015
Education
University of Maryland University College 2015 — 2017
Communications, Communications
University of Maryland Baltimore County 2009 — 2012
Psychology
CareFirst BlueCross BlueShield June 2015 - Present
CareFirst BlueCross BlueShield January 2009 - May 2015
Verizon January 2008 - September 2008
Integrity Title & Escrow Co. May 2004 - August 2007
Skills
Health Insurance, Employee Benefits, Call Centers, Analysis, Leadership, Graphic Design, Text Editing, Data Analysis, Management, Insurance, Customer Service, Social Media, HIPAA, Software Documentation, Microsoft Office, Public Speaking, Social Networking, Training, Microsoft Excel, Project Management, Process Improvement, Program Management, Vendor Management, Microsoft Word, Medicare, Team Building, Claim, Marketing Strategy
Education
University of Maryland University College 2015 — 2017
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of Maryland University College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Morgan State University 2005 — 2007
Bachelor's degree, TV/Video Production Concentration
Maxim Healthcare Services April 2013 - Present
SunTrust Bank January 2012 - April 2013
CareFirst BlueCross BlueShield October 2010 - December 2011
Verizon Wireless September 2005 - February 2010
Skills
Access, Finance, Banking, Call Centers, Financial Analysis, Accounts Receivable, Analysis, Customer Service, Insurance, Microsoft Excel, Outlook, Process Improvement, Risk Management, Accounting, Financial Reporting, Invoicing
Education
University of Maryland University College 2007 — 2011
DeVry University-Illinois
Bachelor of Science (B.S.), Accounting
Dane Street September 2014 - Present
Southern Anesthesia & Surgical, Inc. April 2012 - May 2013
CareFirst BlueCross BlueShield March 2003 - August 2011
Clay County Emergency Ambulance Authority February 2000 - October 2000
Skills
Customer Service, Medical Terminology, Health Insurance, Early Childhood..., Childcare, Healthcare, Training, Management, Quality Assurance, Outlook, Account Management, HIPAA
Education
University of Phoenix 2015 — 2018
Bachelor's degree, Health/Health Care Administration/Management
University of Phoenix 2011 — 2013
Associate's Degree, Elementary Education and Teaching, 3.8 GPA
Herbert Hoover High School 1992 — 1993
Diploma, General Studies, 3.9 GPA
Northrop Grumman Corporation June 2015 - Present
United Healthcare November 2011 - Present
CareFirst BlueCross BlueShield January 2014 - June 2015
UnitedHealth Group January 2013 - January 2014
United Specialty Benefits March 2011 - December 2012
Citi August 2007 - September 2009
Europ Assistance USA April 2005 - August 2007
Europ Assistance USA July 2004 - April 2005
Skills
Process Improvement, Strategic Planning, Marketing Strategy, Project Management, Customer Service, Six Sigma, Training & Development, Technical Writing, Technical Training, Technical Analysis, Technical Documentation, Document Management, Personal Training, Staff Training, Training Skills, Team Building, Teaching, Test Management, Testing, Training, Requirements Analysis, Analysis, Leadership, Employee Training, Business Analysis, Cross-functional Team..., Healthcare, Insurance
Education
University of Phoenix-Maryland Campus 2001 — 2003
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
CareFirst BlueCross BlueShield August 2015 - Present
CareFirst BCBS 2011 - July 2015
CareFirst BlueCross BlueShield 2006 - 2011
CareFirst BlueCross BlueShield 2003 - 2006
CareFirst BlueCross BlueShield 2000 - 2003
CareFirst BlueCross BlueShield 1998 - 2000
Zurich Insurance 1985 - 1998
Skills
Full SDLC, Cross-functional Team..., Agile & Waterfall..., Release Management, Client & Offshore..., Process Architecture &..., End‐User Support, Project Management, Resource Management, Web Applications, SDLC, Solution Architecture, Testing, SOA, Requirements Gathering, Business Process, Requirements Analysis, Program Management, Integration, Enterprise Architecture, Vendor Management, Software Development, Agile Methodologies, Oracle, Change Management, PMO, Business Analysis, Project Portfolio..., PMP, Software Project..., Visio, Agile Project Management, Systems Analysis, IT Strategy, Business Requirements, Management, Strategy, SharePoint, PMLC, ITIL, Business Process..., Data Warehousing, Leadership, Requirements Management, Business Intelligence, Information Technology, Software Documentation
Education
University of Phoenix 2009 — 2011
MBA, Management
UnitedHealth Group March 2014 - Present
CareFirst BlueCross BlueShield April 2006 - March 2014
Skills
Medicare Part D, Medicare Advantage, Grievances, Appeals, Regulatory Compliance, Pharmacy Benefit..., Business Analysis, CMS, Complaint Management, Root Cause Analysis, Microsoft Office, Business Process, Management
Education
University of Maryland University College 2014 — 2017
Master of Business Administration (M.B.A.), Dual Degree: Healthcare Management/MBA
University of Maryland University College 2011 — 2014
Bachelor’s Degree, Health/Health Care Administration/Management
CareFirst BlueCross BlueShield October 2015 - Present
Remedi SeniorCare Pharmacy December 2014 - Present
Media Alerts Project on Federal Courts of Appeal (Fourth Circuit) January 2013 - December 2013
Venable LLP May 2013 - July 2013
Baltimore County Circuit Court June 2012 - August 2012
Skills
Litigation, Public Speaking, Customer Service, Civil Litigation, Social Media, Legal Research, Legal Writing, Microsoft Office, Westlaw, Trials, Lexis, Administrative Law, Intellectual Property, Legal Issues, LexisNexis, Courts
Education
University of Maryland Francis King Carey School of Law 2011 — 2014
Doctor of Law (JD)
University of Maryland College Park 2007 — 2011
BA, Political Science and Government
AL-TEK May 2015 - Present
CareFirst BlueCross BlueShield April 2011 - April 2015
NCI Information Systems, Inc. May 2009 - April 2011
Williams Lea June 2006 - May 2009
Unisys March 2006 - June 2007
Case Design and Remodeling, Inc February 2005 - September 2005
Intersoft, Inc October 2004 - January 2005
CareFirst BlueCross BlueShield November 1999 - August 2004
Skills
Troubleshooting, System Administration, Help Desk Support, Configuration Management, Networking, Management, Business Process, Information Technology, SharePoint, Software Installation, ITIL, Visio, Training, IT Management, Microsoft Office, Team Management, IT Strategy, Technical Support, Process Improvement, Service Delivery, Administration, Disaster Recovery, Integration, Blackberry Enterprise..., HTML, Active Directory, Project Management, Unix, VPN, Windows, Windows Server, Windows XP, XP, SDLC, Business Process..., Change Management, Analysis, Leadership, Team Leadership, Requirements Analysis
Education
University of Maryland University College 2012 — 2016
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General, 3.7
Computer Learning Center 1998 — 1999
Computer Network Engineer, Novell
Norfolk State University 1993 — 1997
Applied Mathematics
Inovalon August 2014 - Present
BlueNovo February 2014 - Present
FDA October 2012 - Present
Inovalon 2015 - 2015
CareFirst BlueCross BlueShield October 2011 - August 2012
HCRS December 2005 - July 2011
HealthCare Resolution Services, Inc. 2006 - 2011
Health Research and Analysis 2004 - 2005
Northrop Grumman Corporation February 2002 - October 2004
ACS February 2002 - October 2003
Skills
Leadership, Research, Healthcare Information..., Program Management, HIPAA, Government, Proposal Writing, Process Improvement, PMP, Software Documentation, RFP, MS Project, Business Process..., Analysis, Strategic Planning, Project Management, CRM, SDLC, Management Consulting, Business Analysis, Healthcare, Quality Management, Project Planning, Operations Management, Recruiting, Management
Education
University of Maryland College Park 2000 — 2003
MHA, Health Care Administration
Virginia State University 1983 — 1988
BS, Business Administration
CareFirst BlueCross BlueShield November 2011 - March 2015
CareFirst BlueCross BlueShield March 2009 - November 2011
Kaiser Permanente September 2007 - March 2009
Kaiser Permanente January 1998 - September 2007
NACCAS - National Accrediting Commission of Cosmetology Arts and Sciences December 1988 - July 1991
Skills
Healthcare Information..., Problem Solving, Technical Solution..., Solution Architecture, Visio, Data Modeling, Erwin, ER/Studio, Logical Data Modeling, Physical Data Modeling, Relational Data Modeling, Dimensional Modeling, Business Requirements, Requirements Gathering, Requirements Analysis, Regulatory Requirements, Data Warehousing, Data Warehouse..., Requirement..., Informatica, Relational Databases, SQL, SQL Tuning, Oracle, Sybase, Data Analysis, Report Writing, Business Objects, Spreadsheets, Microsoft Excel, Microsoft Word, LibreOffice, Documentation, Technical Writing, PowerPoint, Presentations, Presentation Development, Employee Training, Training Delivery, Unix, IBM AIX, Shell Scripting, System Testing, Functional Testing, WordPress, Enterprise Architecture, Intersystems Cache, ETL, Business Intelligence, Integration
Education
University of Oklahoma 1982 — 1986
Bachelor of Science (B.S.), Mathematics
Federal Trade Commission September 2015 - Present
University of Maryland Francis King Carey School of Law May 2013 - May 2015
CareFirst BlueCross BlueShield January 2015 - April 2015
US Department of Health and Human Services September 2014 - November 2014
Court of Federal Claims July 2014 - August 2014
Federal Trade Commission May 2014 - July 2014
Health Care Delivery & HIV/AIDS Clinic August 2013 - May 2014
Sullivan & Worcester LLP May 2013 - July 2013
Avendra LLC September 2011 - August 2012
rAVe [Publications] August 2010 - June 2011
Skills
Legal Documentation, Legal Support, Office Management, Political Science, Public Policy, Political Campaigns, Human Rights, Public Relations, Social Media Marketing, Human Relations, Corporate Social..., Campaign Planning, Campaign Execution, Campaign Creation, Campaign Strategy, Public Speaking, Technical Writing, Legal Research, Marketing Research, Volunteer Leadership, Documentations, Editing, Media Relations, Leadership
Education
University of Maryland School of Law 2012 — 2015
Doctor of Law (J.D.)
University of North Carolina at Chapel Hill 2008 — 2011
BA, Journalism and Mass Communication - Public Relations
Suburban Properties of Charlotte, LLC March 2010 - Present
Manchester Auto and Tire of Mint Hill, LLC 1999 - Present
Arthur J. Gallagher 2000 - 2006
CareFirst BlueCross BlueShield 1998 - 2000
Skills
Sellers, Real Estate, Foreclosures, Home Staging, REO, First Time Home Buyers, Real Property, Selling, Real Estate Transactions, Investments, Buyers, Relocation, Short Sales, New Home Sales, Luxury, Condos, Buyer Representation, Renovation, Residential Homes, Marketing, Referrals, Seniors, Property, Listings, FHA, Commercial Real Estate, Sales, Investment Properties, Negotiation, Single Family Homes, Brokerage, Investors, Contract Negotiation
Education
University of North Carolina at Charlotte 1996 — 1999
BSBA, Finance
Realtor University
Nexient April 2015 - Present
Cognizant Technology Solutions January 2013 - April 2015
The TriZetto Group January 2012 - December 2012
Infosys Technologies Ltd September 2010 - December 2011
Cognizant Technology Solutions January 2010 - September 2010
CareFirst BlueCross BlueShield March 2005 - August 2010
IBM Global Business Services August 2004 - March 2005
UPMC October 2003 - July 2004
Northrop Grumman Information Systems May 2000 - September 2003
ENTERGY Corporation June 1999 - April 2000
Skills
HIPAA 5010, Trizetto Facets, Project Portfolio..., Facets..., Product & Benefits..., Networx Pricing, HIPAA, Configurations, Trizetto, Enterprise Architecture, Integration, Business Analysis, Data Modeling, Enterprise Software, PL/SQL, Database Design, Data Migration, Microsoft SQL Server, Oracle, Databases, SDLC, Requirements Gathering, Informatica, Architectures, Requirements Analysis, Software Project..., Software Development, Project Management, Consulting, Agile Methodologies, Management, Vendor Management, Business Intelligence, Testing, Program Management, IT Strategy, Process Improvement
Education
University of Maryland University College 2003 — 2005
Master's, Computers Information systems
Prince Matriculation School
Mathematica Policy Research January 2015 - Present
Independent Contractor March 2014 - Present
Johns Hopkins Bloomberg School of Public Health June 2010 - September 2014
The Reinvestment Fund February 2013 - July 2013
CareFirst BlueCross BlueShield May 2011 - December 2012
UNC Institute on Aging - Center for Aging and Diversity August 2008 - May 2010
Skills
Stata, Public Health, Data Analysis, Global Health, Program Evaluation, Research, Qualitative Research, Policy Analysis, Statistics, Research Design, Grant Writing, Quantitative Research, Community Outreach
Education
The Johns Hopkins University 2010 — 2014
PhD, Health Policy and Management, Health Services Research
University of North Carolina at Chapel Hill 2008 — 2010
MSPH, Health Policy and Management
University of Virginia 2005 — 2008
BA, Economics, African and African American Studies, Global Public Health
CareFirst BlueCross BlueShield March 2012 - Present
CareFirst BlueCross BlueShield October 2008 - March 2012
CareFirst FEP Operations Center 2007 - 2009
CareFirst BlueCross BlueShield 2004 - 2007
CareFirst BlueCross BlueShield June 2002 - June 2004
BlueCross & BlueShield of North Carolina 1998 - 2002
Skills
Business Analysis, SDLC, Software Documentation, Program Management, Training, Vendor Management, Cross-functional Team..., Health Insurance, PMO, Enterprise Software, Marketing, Project Delivery, Management, Integration, Strategy, Leadership, Requirements Gathering, Visio, Contract Negotiation, Project Management, Business Intelligence, Process Improvement, Business Process..., Performance Management, Medicare, HIPAA, Consulting, Budgets, Insurance, Product Development, Requirements Analysis, Healthcare, Project Portfolio...
Education
University of North Carolina at Chapel Hill
Margaret Square PrincipalHealthcare Know-HowMay 2005 - December 2012
CareFirst BlueCross BlueShield September 2008 - October 2010
JH Home Care Group August 2002 - April 2005
AdvancePCS 1998 - 2001
Skills
Patient Advocacy, Quality Management, Utilization Management, Technical Writing, Text Editing, Child Advocacy, Business Networking, Hospitals, Program Management, Sales, Marketing, Analysis, Home Care, Clinical Research, Disease Management, Medicare, Medicaid, Healthcare Management
Education
University of Maryland College Park
B.S., Registered Nursing/Registered Nurse
Mercer August 2013 - Present
CareFirst BlueCross BlueShield December 2012 - August 2013
CareFirst BlueCross BlueShield June 2011 - November 2012
Maryland Wishes 2010 - 2011
Skills
Commercial Insurance, Life Insurance, Lotus Notes, Microsoft Office, Salesforce.com, SharePoint, Outlook, Health Insurance, Employee Benefits, Insurance, Analysis, Benefits Administration, Microsoft Excel, Strategic Planning
Education
University of Maryland College Park 2007 — 2011
Bachelor of Science (B.S.), Marketing
Optimity Advisors, LLC. June 2009 - Present
CareFirst BlueCross BlueShield May 2002 - May 2009
Sapient 2000 - 2002
Keane, Inc. 1998 - 2000
Skills
Business Strategy, Outsourcing, Strategy, Informatics, Healthcare, Healthcare Information..., HIPAA, Managed Care, Health Insurance, Medicaid, Healthcare Consulting, Management Consulting, Medicare, Healthcare Industry, Process Improvement, SDLC, Change Management, IT Strategy, Business Process..., Health Policy, Vendor Management, Quality Improvement, Project Portfolio..., Insurance, EHR, Requirements Analysis, Performance Improvement, Healthcare Management, PMO, Team Building, Business Process, Business Analysis, Enterprise Architecture, Process Engineering, Medicare Part D, Leadership, Pharmacy Benefit..., PMP, Program Management, Strategic Planning, Cross-functional Team..., Data Analysis, Business Intelligence, Governance, Visio, Integration, Analytics, Practice Management, Consulting, Business Transformation
Education
University of Maryland College Park
Bachelor of Science, Business
Currently Retired 1980 - Present
CareFirst BlueCross BlueShield 2001 - 2006
Skills
Senior Network..., News Reporter &...
Education
Levittown Memorial High School, Levittown, NY 1961 — 1964
University of Maryland University College
WellPoint July 2012 - May 2014
WellPoint January 2011 - July 2012
The TriZetto Group June 2008 - October 2010
CareFirst BlueCross BlueShield 1994 - 2008
Skills
Management, Visio, SDLC, HIPAA, Project Management, Test Cases, SharePoint, System Testing, Test Planning, Insurance, Requirements Gathering, Business Analysis, Information Technology, Functional..., Integration, Healthcare, Software Documentation
Education
University of Maryland University College 2002 — 2005
Master of Science, Healthcare Administration
Restoration Hardware September 2009 - Present
Cosi, Inc. April 2004 - Present
The Paslin Company February 2014 - Present
Cosi, Inc. August 2014 - Present
Cosi, Inc. August 2011 - January 2012
Magellan Health Services, Inc. July 1999 - October 2008
Youth Services International March 1997 - March 1999
Miles & Stockbridge 1989 - 1997
Piper & Marbury 1986 - 1989
CareFirst BlueCross BlueShield 1980 - 1983
Skills
Financial Accounting, CPA, Mergers & Acquisitions, Financial Analysis, Financial Reporting, Due Diligence, Accounting, Managerial Finance, Financial Modeling, Strategic Planning, Auditing, Forecasting, Budgets, Start-ups, Income Statement, Business Strategy, Management Consulting, Process Improvement, Change Management, Risk Management
Education
University of Maryland School of Law 1983 — 1986
Juris Doctorate, Law
Villanova University 1973 — 1977
BS-Accounting, Accounting
Edaptive Systems, Inc October 2009 - September 2015
Aircell 2008 - 2009
CareFirst BlueCross BlueShield January 2008 - July 2008
CitiFinancial October 2007 - January 2008
Legg Mason March 2006 - October 2007
Verizon June 1997 - February 2006
Skills
ITIL, Team Management, Unix, Linux, Process Development, Process Improvement, SDLC, Visio, Program Management, MS Project, Vendor Management, IT Service Management, SharePoint, IT Strategy, PMP, PMO, Data Center, Process Engineering, Documentation, Enterprise Architecture, IT Governance, Project Portfolio..., Project Planning, Software Project..., Change Management, Disaster Recovery, Security, Customer Relations, Windows, IT Management, Telecommunications, Team Building, IT Operations, Team Leadership, CMMI, Software Documentation, Information Technology, Management, Project Management, Cross-functional Team..., Requirements Analysis, Troubleshooting, Business Process, Business Analysis, Resource Management, Business Intelligence, Requirements Gathering, Agile Project Management, Business Process...
Education
University of Phoenix 2005 — 2007
MBA, Business
University of Phoenix 2000 — 2005
BS, IT
CareFirst BlueCross BlueShield March 2015 - Present
Kennedy Krieger Institute November 2013 - March 2015
Ascension Health April 2012 - October 2013
Kaiser Permanente January 2010 - March 2012
Johns Hopkins Hospital September 2008 - December 2009
Boston Medical Center September 2007 - September 2008
United States Army Reserve May 1998 - September 2008
Government of District of Columbia - Office of Risk Management August 2005 - August 2007
Skills
Non-profits, Process Improvement, Compliance, Budgeting, Operations Management, Team Building, Customer Service, Data Analysis, Program Management, Practice Management, Healthcare Information..., Environmental Compliance, Budgets, Cross-functional Team..., Hospitals, Healthcare Management, Healthcare, Strategic Planning, Nonprofits, Quality Assurance, Coaching, HIPAA, Software Documentation, Analysis, Public Speaking, Project Management, Clinical Research, Community Outreach, Public Health, Medicine, Patient Safety, Change Management, Medicare, Healthcare Consulting, EMR, Managed Care, Physician Relations, Policy, Physicians, EHR, Revenue Cycle, Quality Improvement, Informatics, Medicaid, Epic Systems, Healthcare Industry, Performance Improvement, Medical Terminology, Meditech, Medical Billing
Education
University of Maryland University College
Master of Business Administration (MBA)
University of Maryland University College
Master of Science (M.S.), Health Care Administration
Virginia Union University
Bachelor of Science (B.S.), Biology
CareFirst BlueCross BlueShield October 2002 - Present
Step 9 Software Corporation 2000 - 2002
American Management Systems, Inc. 1999 - 2000
Skills
SDLC, Requirements Gathering, Requirements Analysis, Business Requirements, Systems Analysis, Business Analysis, Vendor Management, Software Project..., ITIL v3 Foundations..., Agile Methodologies, Visio, User Acceptance Testing, Software Quality..., Enterprise Architecture, Data Warehousing, Project Portfolio..., PMO, IT Management, PMP, SharePoint, Quality Assurance
Education
UNC Chapel Hill
CareFirst BlueCross BlueShield March 2013 - Present
SAIC October 2010 - October 2012
Freddie Mac November 2009 - October 2010
MedStar Health 2005 - May 2009
MedStar Health 1994 - 2005
Washington Hospital 1986 - 1995
Skills
ITIL, CMMI, Change Management, Customer Relations, Data Center, IT Operations, Service Desk, Troubleshooting, Disaster Recovery, Help Desk Support, IT Service Management, Customer Service, Security, Process Improvement, Outsourcing, Virtualization, SharePoint, SDLC, Software Documentation, Testing, Program Management, Team Building, Cisco Technologies, Management, Servers, Leadership
Education
University of Phoenix 2006 — 2007
MBA, Business
University of Phoenix 2002 — 2005
BSB/M, Business Management
CareFirst BlueCross BlueShield June 2009 - Present
BDMetrics, Inc. 2007 - 2008
Thomson Reuters 2003 - 2007
T. Rowe Price 1999 - 2001
Washingtonpost.Newsweek Interactive 1998 - 1999
GE Information Services 1994 - 1998
Skills
Product Management, B2B, Market Analysis, Competitive Analysis, Online Advertising, Online Product Launches, Product Requirement..., Cross-functional Team..., Strategic Planning, Marketing Strategy, Vendor Management, B2C, Mobile Internet, Health Insurance, Online Publishing, Financial Services, Mobile Devices
Education
University of Minnesota - Carlson School of Management
BS, Business Administration (Marketing)
University of Minnesota-Twin Cities
MBA, MIS
CareFirst BlueCross BlueShield January 2010 - Present
M&D Consulting Group, LLC February 1996 - Present
Comsys April 2004 - December 2009
Blue Cross Blue Shield May 2005 - December 2007
Verizon April 2004 - May 2005
Aflac September 2003 - January 2004
GE Energy March 2001 - June 2003
LNR Property Corporation April 2000 - March 2001
KING & SPALDING June 1999 - April 2000
MCI June 1997 - June 1999
Skills
Program Management, Management Consulting, Change Management, Entrepreneurship, Enterprise Architecture, Strategic Planning, Business Strategy, IT Strategy, Innovation, Organizational..., Organizational..., Problem Solving, Solution Architecture, Leadership, Thought Leadership, Leadership Development, Cross-functional Team..., Quality Assurance, Metrics, Methodology, Process Improvement, Process Engineering, Business Process..., Test Management, Cloud Computing, IT Management, Software Development, IT Infrastructure..., CRM, Business Analysis, Analysis, Software Documentation
Education
University of Massachusetts at Lowell 1992 — 1994
umass lowell, Industrial Engineering and English
Johns Hopkins HealthCare August 2015 - Present
Kaiser Permanente August 2010 - May 2015
Kaiser Permanente August 2008 - August 2010
CareFirst BlueCross BlueShield 2003 - 2008
USAA 1985 - 1996
Skills
Business Process..., PMO, Leadership, Visio, MS Project, Process Improvement, Management, Project Management, SDLC, PMP, Vendor Management, Strategic Planning, Project Portfolio..., Requirements Analysis, Resource Management, Business Analysis, Healthcare Information..., Program Management, Risk Management, Team Building, Training, Healthcare, Microsoft Project
Education
University of Maryland University College 2007 — 2018
Barclays June 2011 - Present
WellPoint May 2010 - December 2010
CareFirst Blue Cross Blue Shield August 2007 - December 2009
ALTEK Information Technology, Inc. August 2006 - September 2007
Highmark Blue Shield February 2007 - August 2007
CareFirst BlueCross BlueShield September 2006 - August 2007
IconATG 2007 - 2007
County of Chester 1998 - 1999
Office of Naval Intelligence 1992 - 1995
Education
University of Maryland College Park 1991 — 1998
Computer Science
CareFirst BlueCross BlueShield December 2007 - Present
Aircraft Owners and Pilots Association October 1996 - September 2007
AOPA 1996 - 2007
Carefirst, Blue Cross\Blue Shield May 1993 - October 1996
ADP January 1990 - June 1993
Performance Bike Shops October 1988 - January 1990
No Nonsense Fashions February 1987 - October 1988
Kayser-Roth Corporation 1986 - 1988
VF Corporation 1983 - 1985
VF Corporation September 1981 - August 1983
Skills
Affirmative Action, Benefits Administration, Budgets, Business Analysis, Business Process..., Change Management, Deferred Compensation, Employee Benefits, Employee Relations, Employee Training, Finance, HRIS, Healthcare, Human Capital, Human Resources, Internal Audit, Internal Communications, Leadership, Management, Performance Management, Personnel Management, Program Management, Public Speaking, Recruiting, Training, Workshop Facilitation, Payroll, Temporary Placement, Wellness, Organizational Design, Public Relations
Education
University of North Carolina at Greensboro 1984 — 1988
MBA, Business
Virginia Wesleyan College 1977 — 1981
BA, Liberal Arts Management Program
Cognizant Technology Solutions June 2011 - Present
CHRISTUS Health 2014 - 2014
CareFirst BlueCross BlueShield 2013 - 2013
Cognizant Technology Solutions 2010 - 2011
CSC September 2003 - September 2010
Con Edison June 2008 - November 2008
JP Morgan Chase 1997 - 2003
Skills
IT Strategy, Enterprise Architecture, IT Transformation, IT Management, Cloud Computing, Solution Architecture, Business Alignment, IT Outsourcing, IT Service Management, Program Management, PMO, Business Transformation, Mobile Strategy, Project Portfolio..., Integration, Business Intelligence, Business Process, Requirements Analysis, Health Insurance..., Health Plan Operations, Management Consulting, Business Strategy, PMP, Healthcare Consumerism, Private Health..., Product Management, Disaster Recovery, ITIL Service Strategy, Business Case Modelling, IT Service Delivery, Business Process..., Business Process..., Practice Development, Architecture Management, Healthcare, SDLC, Business Analysis, Consulting
Education
University of Pennsylvania 2007 — 2010
MS, EMTM
University of Pennsylvania - The Wharton School 2007 — 2010
EMTM
SRES College Of Engineering Kopargaon 1988 — 1993
BE, Electronics
University of Pune 1988 — 1993
Bachelor of Engineering (B.E.), Industrial Electronics
Smiths Group plc February 2014 - Present
Maxim Healthcare Services November 2011 - November 2013
CareFirst BlueCross BlueShield August 2010 - November 2011
ING Bank, fsb (ING DIRECT) January 2006 - June 2010
Skills
Media Relations, Email Marketing, Community Outreach, Strategic Communications, Internal Communications, Employee Engagement, Strategic Public..., Brand Awareness, Technical Writing, Creative Writing, Corporate Social..., Strategic Planning, Strategy, Public Relations, Business Strategy, Marketing Communications
Education
Johns Hopkins University 2012 — 2014
Master of Arts in Communication
Wilmington College 2004 — 2006
Bachelor of Science (B.S.), Business Management
University of Maryland Eastern Shore 2002 — 2004
Business Administration and Management, General
AOL May 2011 - Present
CareFirst BlueCross BlueShield February 2003 - May 2011
Ober, Kaler, Grimes & Shriver 1996 - 2003
Daneker, McIntire, and Davis 1992 - 1995
Semmes, Bowen & Semmes 1992 - 1994
Education
University of Maryland University College 1996 — 2002
Bachelor of Science (BS), Business/Finance
IBM November 2007 - Present
Iskon Systems 2003 - Present
Jeskell Systems LLC 2008 - 2011
Mainline Information Systems 2005 - 2011
CareFirst BlueCross BlueShield 2002 - 2007
Startec Global Communications 1999 - 2003
Skills
High Performance..., Cloud Computing, Disaster Recovery, Virtualization, Integration, Unix, Data Center, VMware, Servers, Requirements Analysis, Linux, AIX, Storage, IT Management, Solution Architecture, System Architecture, System Administration, Solaris, Perl, Enterprise Architecture, Storage Area Networks, IT Operations, Architecture, TSM, SAN, Enterprise Software, IT Strategy, Storage Virtualization
Education
University of Maryland University College 2003 — 2008
MBA, Technology Management
University of Maryland University College 2004 — 2007
MS, in Technology Management
P.E.S.I.T 1990 — 1995
Bachelors, in Computer Science
Kennedy High School 1985 — 1990
CareFirst BlueCross BlueShield 2008 - Present
Skills
SDLC, Business Analysis, Business Requirements, Requirements Analysis
Education
Poly of NYU
MS
University of Mumbai
Batchelors Of Science, Instrumentation Engineering
NTT DATA Inc. March 2014 - Present
NTT DATA Americas September 2004 - Present
NTT DATA Americas January 2013 - February 2014
NTT DATA Americas June 2011 - February 2013
NTT DATA Americas April 2010 - June 2011
NTT DATA Americas January 2009 - June 2011
NTT DATA Americas April 2007 - December 2008
NTT DATA Americas September 2004 - March 2007
Web MD Envoy March 2004 - September 2004
CareFirst BlueCross BlueShield December 2001 - March 2004
Skills
Certified Project..., PMP, PMO, Project Portfolio..., Requirements Analysis, Program Management, Software Project..., Vendor Management, Resource Management, Requirements Gathering, Business Analysis, MS Project, Software Development, Business Requirements, Project Management, Management Consulting, Data Warehousing, Integration, Software Documentation, SharePoint, Management, CMMI, Testing, Business Process, Visio, Microsoft Project
Education
University of Maryland University College 1988 — 1994
Bachelor of Applied Science (B.A.Sc.), Human Resources Management and Services
Geneia October 2014 - Present
Health Choice March 2014 - September 2014
AmeriHealth Caritas July 2013 - March 2014
Cognizant Healthcare Solutions September 2012 - July 2013
CareFirst BlueCross BlueShield October 2007 - August 2012
CareFirst BlueCross BlueShield October 2007 - January 2010
United Health Group November 2006 - October 2007
Kaiser Permanente January 2006 - November 2006
Perot Systems 2004 - 2005
Northrop Grumman 2003 - 2004
Skills
SOA, Program Management, CRM, Data Warehousing, Project Portfolio..., SDLC, Budgets, Healthcare Information..., Risk Management, PMP, Vendor Management, Leadership, Integration, Business Intelligence, Solution Architecture, HRIS, Change Management, PMO, Project Planning, Software Project..., Requirements Gathering, Project Management, Agile Methodologies, Systems Analysis, SAP, PeopleSoft, Requirements Analysis, Enterprise Architecture, Software Development, IT Strategy, Business Process..., Management, SharePoint, Business Analysis, Product Development, Process Improvement, Talent Management, EDI, Insurance, Healthcare, Visio, MS Project, Business Requirements, Release Management, Health Insurance, Project Delivery, HIPAA, Governance, Human Resources, IT Management
Education
University of Phoenix 1993 — 1997
BA, Information Management
RETS Technical College 1986 — 1987
AS, Computer Science
MJM Consulting November 2013 - Present
Blackboard January 2011 - November 2013
iStrategy Solutions September 1999 - December 2010
Application Consulting Group 1997 - 1999
Oracle August 1996 - November 1997
CareFirst BlueCross BlueShield July 1992 - August 1996
Price Waterhouse 1983 - 1992
PricewaterhouseCoopers 1983 - 1992
Skills
PeopleSoft, Business Intelligence, Data Warehousing, Analytics, Datatel, ERP, Higher Education, Business Analysis, Management Consulting, Start-ups, Product Management
Education
University of Maryland College Park 1980 — 1981
MS Business, Information Systems
University of Maryland College Park 1977 — 1979
Bachelor of Science (BS), Accounting
Western Maryland College 1975 — 1977
Optimity Advisors 2014 - Present
Maryland Health Benefit Exchange December 2011 - 2014
CareFirst BlueCross BlueShield February 2007 - December 2011
BearingPoint 1994 - 2007
American Management Systems August 1991 - August 1994
Skills
Agile Methodologies, Agile Project Management, Business Analysis, Business Intelligence, Business Process, Business Process Design, Business Process...
Education
University of Pennsylvania 1987 — 1991
BA Political Science
University of Pennsylvania - The Wharton School 1987 — 1991
BS Economics, Strategic Management
CareFirst BlueCross BlueShield February 2014 - Present
Bank of America April 2013 - September 2013
DSA January 2011 - April 2013
Legg Mason April 2008 - January 2011
Constellation Energy May 2005 - April 2008
MBNA 2000 - 2005
Ensoport 2000 - 2001
Skills
Enterprise Architecture, Oracle, SOA, Management, Microsoft SQL Server, ASP.NET, Enterprise Software, Leadership, SDLC, C#, Software Solution..., Software Architectural..., Business Intelligence, SharePoint, Technical Writing, Software Development, Integration, .NET, Software Project..., Requirements Analysis, Requirements Gathering, Web Services, Database Design, Agile Methodologies, Data Warehousing, Databases, SQL, Unix, Visio, XML
Education
University of Phoenix 2000 — 2005
Computer Information Sciences, Computer and Information Sciences and Support Services
Laureate Education November 2011 - Present
CareFirst BlueCross BlueShield June 2008 - November 2011
Amerock- A Newell-Rubbermaid Company October 2005 - May 2008
OgilvyOne April 2004 - September 2005
BB&P Marketing Communications March 2002 - March 2004
Holland Mark Advertising November 1999 - January 2001
Skills
Competitive Analysis, Marketing, Product Management, Integrated Marketing, Product Marketing, Cross-functional Team..., Marketing Strategy, Product Development
Education
University of Notre Dame - Mendoza College of Business 1995 — 1999
Bachelors of Business Administration, Marketing, Spanish
Loyola University Maryland 2006 — 2009
MBA, Marketing
Kaiser Permanente November 2009 - Present
U.S. Department of Health and Human Service October 2009 - November 2009
Hanger Orthopedic Group September 2007 - September 2009
CareFirst BlueCross BlueShield December 2002 - September 2007
University of Phoenix March 2002 - December 2002
Syscom, Inc October 2001 - March 2002
First American CMSI January 1998 - October 2001
Wells Fargo/Wachovia/First Union/Signet Bank June 1995 - December 1997
University of Pennsylvania September 1993 - May 1995
Skills
Managed Care, Healthcare Information..., Program Management, Healthcare, Health Insurance, Healthcare Management, Process Improvement, Medicaid, Strategic Planning, Change Management, HIPAA, Management Consulting, Servant Leadership, Enterprise Architecture, Medicare
Education
University of Pennsylvania 1993 — 1995
Master of Science, Engineering and Business
Synergy HomeCare June 2007 - Present
National Association for Home Care & Hospice (NAHC) 2000 - 2007
CareFirst BlueCross BlueShield 1995 - 2001
Deloitte & Touche 1986 - 1994
Skills
Strategic Planning, Elder Care, Home Care, Start-ups, Franchising, Healthcare Management, Healthcare
Education
University of Notre Dame - Mendoza College of Business 1982 — 1986
BBA
Palmetto GBA August 2008 - Present
CareFirst BlueCross BlueShield March 2006 - July 2008
Skills
Hibernate, DB2, PL/SQL, Oracle, XML, Unix, Java, Solaris, SQL, Requirements Analysis, Microsoft SQL Server, Websphere, Java Enterprise Edition, Apache, Web Applications, Spring Framework, J2EE Application..., Spring, JMS, Servlets, JDBC
Education
University of New Orleans 2004 — 2006
Master's degree, Electrical, Electronics and Communications Engineering
CareFirst BlueCross BlueShield April 2005 - Present
CareFirst BlueCross BlueShield December 1994 - April 2005
CareFirst BlueCross BlueShield January 1988 - December 1994
CareFirst BlueCross BlueShield June 1984 - January 1988
Verizon January 1983 - April 1984
Skills
SharePoint, Agile Methodologies, Requirements Gathering, Requirements Analysis, SDLC, Business Requirements, SOA, Systems Analysis, Data Warehousing, Business Intelligence, Business Analysis
Education
University of Maryland University College 2001 — 2004
BS in Information Systems Management, Information Technology
CareFirst BlueCross BlueShield November 2001 - Present
CareFirst BlueCross BlueShield November 2001 - Present
BCBSNC June 1981 - August 1999
Blue Cross Blue Shield of North Carolina January 1981 - August 1999
Skills
Call Center, IVR, Avaya, Integration, Cisco Technologies, Data Center, Workforce Management, Cloud Computing, Enterprise Software
Education
University of North Carolina at Chapel Hill 1988 — 1990
Communication
CareFirst BlueCross BlueShield August 2013 - Present
CareFirst BlueCross BlueShield August 2005 - August 2013
Skills
CRM, Performance Management, Team Building, Call Centers, Vendor Management, SDLC, Process Improvement, Business Analysis, PMO, PMP, Business Process..., Visio, Program Management, Testing, Requirements Analysis, Project Portfolio..., Requirements Gathering, SharePoint, IT Strategy, Business Process
Education
PMI Certified PMP - Project Management Professional 2000 — 2012
University of Maryland University College 2007 — 2011
Bachelor of Science, Information Systems Management
Crossland 1985 — 1988
CareFirst BlueCross BlueShield May 2007 - Present
CareFirst BlueCross BlueShield October 2005 - May 2007
CareFirst BlueCross BlueShield 2000 - 2005
CareFirst BlueCross BlueShield 1998 - 2000
CareFirst BlueCross BlueShield 1995 - 1998
Intersearch Corporation 1991 - 1995
CIGNA Corporation, Property & Casualty Division 1981 - 1991
RCA Corporation 1979 - 1981
Education
University of Pennsylvania 1978 — 1979
MS, Operations Research
University of Pennsylvania 1975 — 1978
BA, Mathematics
CareFirst BlueCross BlueShield June 2013 - Present
Community Care of North Carolina January 2013 - May 2013
University of North Carolina at Chapel Hill May 2012 - May 2013
Maryland Department of Health and Mental Hygiene May 2012 - August 2012
PricewaterhouseCoopers July 2007 - September 2011
Skills
Business Process Mapping, Risk Management, Risk Assessment, Organizational Design, Training, Basic Financial Modeling, Program Evaluation, Project Management, Business Development, Government Contracting, Internal Controls, Statistical Data..., Crystal Ball, Healthcare, Health Policy, Econometrics
Education
University of North Carolina at Chapel Hill 2011 — 2013
MSPH, Health Policy and Management
University of Maryland College Park 2003 — 2007
BS, Finance, Economics
JHU Compliance AuditorLifeBridge HealthJanuary 2015 - Present
Community Colleges of Baltimore County March 2011 - Present
Johns Hopkins Coummunity Physicians August 2010 - May 2012
TEEST School of Techonology August 2009 - December 2009
CareFirst BlueCross BlueShield 1997 - 2004
Skills
Healthcare, Training, Microsoft Office, Public Health, Community Outreach, Change Management, Medical Billing, Policy, Software Documentation, Hospitals, Nonprofits, Healthcare Information..., Leadership, Revenue Cycle, Public Speaking, Healthcare Management, Medical Coding, Project Management, Microsoft Word, Microsoft Excel, Process Improvement, HIPAA, Program Management, Clinical Research, Leadership Development, Healthcare Consulting, Medicaid, Government, Outlook, EHR, Organizational..., Managed Care, Medicare, Medical Terminology, EMR, Teaching, Employee Benefits, Health Policy, Strategic Planning
Education
University of Maryland University College 2011 — 2015
Bachelor of Science (B.S.), Legal Studies, General
Community Colleges of Baltimore County 2002 — 2004
AA, Medical Administratoin
CareFirst BlueCross BlueShield Development LeadKaiser Permanente ITFebruary 2005 - December 2007
IBM Global Services September 2003 - January 2005
PwC Consulting February 2000 - September 2003
Skills
IT Strategy, SDLC, Data Warehousing, PMO, Requirements Gathering, Data Marts, Business Intelligence, ETL, Software Project..., Enterprise Architecture, Informatica, Program Management, Business Analysis, Ab Initio, SOA, Requirements Analysis, Integration, PMP, Business Process, Solution Architecture
Education
University of Maryland College Park 1994 — 1999
BS, Math, Economics
Suntech Computer Systems Inc. April 2005 - Present
CareFirst BlueCross BlueShield May 1986 - March 2005
National Association of Letter Carriers April 1985 - April 1986
Education
University of Maryland University College 1984 — 1988
IFSM, IFSM Business Computer Programing
CareFirst BlueCross BlueShield January 2008 - Present
CareFirst Blue Cross Blue Sheild 2008 - Present
IBM 2001 - 2006
Education
University of Phoenix-Maryland Campus 2009 — 2011
MBA, Health Care Management
Historic Hampton Museum Shop February 2008 - February 2015
CareFirst BlueCross BlueShield April 1982 - 2008
Skills
Microsoft Office, Medical Terminology, Medical Billing, Social Media
Education
University of Phoenix 2002 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Phoenix
Bachelor's degree, Business Administration and Management, General
CareFirst BlueCross BlueShield April 2014 - Present
CareFirst BlueCross BlueShield September 2009 - Present
CareFirst September 2009 - Present
CareFirst BlueCross BlueShield September 2009 - Present
CareFirst September 2009 - Present
T Rowe Price August 1987 - April 2009
T Rowe Price August 1987 - April 2009
T Rowe Price August 1987 - April 2009
T Rowe price 1987 - 2009
Skills
Training, Access, Time Management, Software Documentation, Data Entry, SDLC
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Health/Health Care Administration/Management
Chesapeake Senior High School 1981 — 1984
High School, Business Administration
Chesapeake Senior High School 1980 — 1984
Reg, Business
Chesapeake Senior High School
Business Administration
UnitedHealth Group December 2011 - Present
DC Chartered Health June 2009 - December 2011
XLHealth September 2008 - June 2009
CareFirst BlueCross BlueShield September 2005 - August 2008
CareFirst BlueCross BlueShield May 2003 - September 2005
Skills
Data Analysis, Business Analysis, Health Insurance, Medicare, Medicaid, Managed Care, Microsoft SQL Server, SharePoint, Microsoft Office, Leadership, Healthcare Information..., EHR, Software Documentation, HIPAA, Healthcare Management
Education
University of Maryland University College 2001 — 2009
Master of Business Administration (M.B.A.)
University of Maryland University College 2001 — 2009
Master of Science (MS), Health Services Administration
University of Maryland College Park 1996 — 1999
Bachelor of Arts (B.A.), Economics
The Midtown Group May 2015 - Present
Blue Mountain Data Systems Inc. July 2014 - Present
Rant, Inc. February 2015 - April 2015
CareFirst BlueCross BlueShield 2013 - 2014
Thermofisher Bioservices 2002 - 2013
Constella Group 2001 - 2002
Aon 1997 - 2001
Skills
Technical Writing, Web Services, Proposal Writing, Teamwork, HTML, SharePoint, ColdFusion, Microsoft SQL Server, Databases, Crystal Reports, Research, SQL, Visio, Web Applications, Project Manager, Software Documentation, SOP development, Team Leadership, Webmaster services, Website Development, Managing Database, Web Design, Web Metrics, Technical Publication, Systems Improvement, Test Scripts, User Acceptance Testing, End User Training, Website Building, Database Queries, Query Writing, Project Management, Content Management, Training, Process Improvement, Responsive Web Design, Section 508
Education
University of Maryland University College 2013 — 2016
Pre-Bachelor of Science (Ongoing), Information Systems Management, 4.0 GPA to date
W3 Schools 2009 — 2009
HTML Developer Certification
Villa Julie College
Associate's Degree, Computer Information Systems
Mergenthaler Vocational-Technical High School
High School, Business Education
Internal Revenue Service October 2014 - Present
Dynamics Research Corporation 2010 - Present
Booz Allen Hamilton July 2009 - April 2010
Lockheed Martin January 2005 - July 2008
Kaiser Permanente IT September 2003 - January 2005
CareFirst BlueCross BlueShield May 2001 - September 2003
Burson-Marsteller January 2000 - May 2001
U.S. Coast Guard September 1998 - January 2000
Social Security Administration September 1996 - September 1998
Skills
Portfolio Management, Earned Value Management, IT Governance, Product Development, Policy, Organizational Change, Process Engineering, Process Improvement, Business Analysis, Change Management, Governance, Management
Education
University of Maryland College Park 1995 — 2001
BA, Economics
Pulse8 Inc. May 2015 - Present
Highmark Blue Cross Blue Shield February 2010 - February 2015
CareFirst BlueCross BlueShield April 2009 - September 2009
Kaiser Permanente February 2008 - December 2008
Skills
Microsoft SQL Server, CRM, Vendor Management, Requirements Analysis, Java, SQL, Testing, Business Analysis, SDLC, Agile Methodologies, Oracle
Education
University of Northern Virginia 2006 — 2008
Master of Science (MS), Computer Science, A
CareFirst BlueCross BlueShield June 2010 - Present
Medco Health Solutions UK November 2007 - January 2010
Skills
Insurance, Health Insurance
Education
University of Phoenix 2013 — 2016
Doctor of Health Administration
University of Phoenix 2007 — 2008
Master of Business Administration (MBA)
CareFirst BlueCross BlueShield June 2012 - Present
Blue Cross and Blue Shield Association, FEP February 2006 - June 2012
DC Government February 2002 - February 2006
U.S. Dream Academy 2001 - 2002
SFX Sports Group 1999 - 2000
Ohio Commission on African American Males 1992 - 1994
Skills
Management, Contract Negotiation, Account Management, Health Insurance, Insurance, Strategic Planning, Employee Benefits, Leadership, Process Improvement, Healthcare
Education
University of Phoenix 2005 — 2008
Master of Management, Public Administration
Washington Adventist University
Bachelor of Science (BS), Organizational Management
CareFirst BlueCross BlueShield 2012 - Present
Education
University of Maryland University College 1998 — 2000
XMIT, Information Technology
CareFirst BlueCross BlueShield May 2003 - Present
Homeward Trails Animal Rescue 2009 - 2011
ADP - Integrated Medical Solutions April 1997 - February 2003
Skills
Medicaid, Healthcare, Hospitals, Medicare, Healthcare Information..., Utilization Management, Healthcare Management, Managed Care, Case Managment, Provider Relations, HIPAA, Health Insurance, Disease Management, Health Policy, HMO
Education
University of Pennsylvania
Bachelor of Arts (B.A.), History
University of Wisconsin-Madison
BSN, Registered Nursing/Registered Nurse
CareFirst BlueCross BlueShield
Skills
Business Management, Healthcare, Customer Service, Team Leadership, Sales Liaison, Sales Retention, Accurate Data Entry, Enrollment and Billing, Coordinator, Administrative..., Benefits Negotiation, Reconciling Bills, Analyzing Statistical..., Salesforce.com, Project Management
Education
Allied Schools 2012 — 2013
Project Management Certification
University of Phoenix 2007 — 2008
Bachelor's degree of Business Management
BGE July 2014 - June 2015
BGE July 2013 - July 2014
CareFirst Blue Cross/ Blue Shield January 2012 - May 2013
CareFirst Blue Cross/ Blue Shield January 2012 - May 2013
CareFirst BlueCross BlueShield 2011 - 2012
Senior Service America, Inc September 2010 - July 2011
Senior Service America 2006 - 2011
Senior Service America, Inc. August 2007 - December 2010
First Advantage Background Services Corporation October 2004 - May 2005
Multisoft Technologies Svc January 2002 - October 2004
Skills
Data Analysis, Microsoft Office, Project Management, Business Analysis
Education
University of Maryland University College
Bachelor’s of Science, Information Systems Management
ADP May 2013 - Present
Spirit Communications June 2012 - May 2013
ARINC August 2007 - June 2012
Catalyst IT Services October 2005 - August 2007
CareFirst BlueCross BlueShield March 2007 - July 2007
Comcast Cable July 2006 - February 2007
Vinciti AQ February 2005 - July 2005
Skills
SDLC, Software Quality..., Testing, Integration, Regression Testing, User Acceptance Testing
Education
Udemy 2014 — 2014
Selenium 2 Webdriver Basics with Java
University of Maryland University College (UMUC) 2011 — 2013
Certificate, Certificate in Internet Technologies
Academy of Computer Training (ACE) 2011 — 2011
Certificate, A+/Network+ Training
University of Maryland University College 2009 — 2011
Master's degree, Information Technology
University of Maryland Eastern Shore 2000 — 2004
Bachelor of Science (B.S.), Computer Science
Udemy
HP Quick Test Professional QTP - Automate Testing using QTP
Udemy
Selenium 2 WebDriver basics with Java
Udemy
WebServices/REST API Testing with SoapUI
Udemy
Learn JMETER from Scratch -(Performance + Load) Testing Tool
Learning Tree International
CareFirst BlueCross BlueShield October 2003 - Present
CareFirst BlueCross BlueShield July 2000 - October 2003
CareFirst BlueCross BlueShield July 1996 - July 2000
Education
University of Phoenix 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2007 — 2009
Bachelor of Arts, Information Technology/Visual Communications
CareFirst BlueCross BlueShield November 2014 - Present
UnitedHealth Group October 2011 - October 2014
LifeBridge Health July 2005 - October 2011
Skills
Healthcare, Managed Care, Medication Therapy..., Pharmacy Benefit..., Hospitals, Disease Management, Clinical Pharmacology, Pharmacists, Clinical Research, Healthcare Management, Pharmacy Automation
Education
University of Maryland School of Pharmacy 2000 — 2004
Doctor of Pharmacy (Pharm.D.), Pharmacy
University of Maryland College Park 1996 — 2000
Bachelor of Science (B.S.), Nutritional Science
CareFirst Blue Cross Blue Shield September 2011 - Present
CareFirst BlueCross BlueShield 2011 - Present
MCMC LLC June 2007 - August 2011
Worldwide Assistance Services August 2006 - May 2007
OVERLOAD April 2004 - July 2006
State Corporation Commission February 2003 - March 2004
Staffing Solutions August 1998 - September 2001
Skills
Medicare, HIPAA, Medical Billing, Insurance, Employee Benefits
Education
University of Phoenix
BS, Health Administration
University of Phoenix
2012 Bachelor of Science, Health Administration/Management
Johns Hopkins HealthCare May 2001 - Present
CareFirst BlueCross BlueShield October 1999 - May 2001
Skills
Healthcare Management, NCQA, Team Building, Quality Assurance, HIPAA, Epic Systems, Quality Improvement, Nursing, Healthcare, Data Entry, Process Improvement, EHR, Clinical Research, EMR, Disease Management, Utilization Management, Patient Safety, Data Analysis, Medicare, Case Managment, Hospitals, Access, Utilization Review, Medicaid, Customer Service, Medical Terminology, Program Management, Managed Care, Microsoft Office, Healthcare Information..., Visio, Healthcare Consulting, Meditech, ICD-9, Software Documentation, Medical Compliance, Prevention, Ambulatory, Home Care, Wound Care, Health Policy, Credentialing, Provider Relations, HEDIS, Medical Billing, SharePoint, Leadership
Education
University of Phoenix
Associate of Arts (AA), Psychology
CareFirst BlueCross BlueShield July 2011 - Present
CareFirst BlueCross BlueShield October 2001 - July 2011
CareFirst BlueCross BlueShield September 1996 - September 2001
Prudential Health Care Plan June 1989 - August 1996
Skills
Health Insurance, Insurance, Managed Care, Process Improvement, Business Analysis, Business Process..., Business Intelligence, Claim, Change Management, Strategic Planning, Strategy, Management Consulting, Team Building, Management, Team Leadership, Employee Benefits, Call Centers, HMO, Performance Management, Claims Management
Education
University of Phoenix 2003 — 2008
Master's degree, MBA
Washington College 1985 — 1989
Bachelor's, American Studies/Public Policy
CareFirst BlueCross BlueShield July 2012 - Present
BCBS 2012 - 2013
Skills
Case Management, Customer Service, Disease Management, Medicare, Utilization Management, Nursing
Education
University of Maryland School of Nursing
CareFirst BlueCross BlueShield February 2010 - Present
Education
University of Maryland University College 2012 — 2018
CareFirst BlueCross BlueShield September 2005 - Present
Education
University of Phoenix 2007 — 2008
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
CareFirst BlueCross BlueShield February 2003 - Present
Aetna August 2001 - 2002
Skills
Claim, Analysis, Health Insurance, Training, Insurance, Documentation, Credentialing, Medicare, Managed Care, Invoicing, Underwriting
Education
University of Phoenix 2012 — 2015
Healthcare Business Management, 2.78