CIGNA Tel-Drug
Address: 206 Welsh Rd, Horsham, PA 19044 Phone: (215) 644-7163Website: Hours: : : : : : : Category: Place name: Website: http://www.cigna.com/ Category: Distribution service Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (1) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Cigna Posting publicly on the Web Write a review Reviews"Very poorly run Mom & Pop style mail order Rx company purchased by CIGNA." "If you have a choice, do NOT choose this group yahoo's." "I have always had excellent service through the mail system." View all Google reviews
CIGNA Tel-Drug List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CIGNA Tel-Drug. You can filter them based on skills, years of employment, job, education, department, and prior employment.
CIGNA Tel-Drug Salaries. You can even request information on how much does CIGNA Tel-Drug pay if you want to. Learn about salaries, pros and cons of working for CIGNA Tel-Drug directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
126 CIGNA Tel-Drug employees in database. Find out everything there's to know about CIGNA Tel-Drug employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CIGNA Tel-Drug Employees
ShelterLogic September 2014 - March 2015
LIDO Designs May 2014 - September 2014
The McIntyre Group May 2014 - September 2014
Cartus April 2012 - January 2014
Neopost November 2010 - April 2012
J. Morrissey & Company, Inc. November 2010 - April 2012
CooperSurgical July 2008 - September 2010
CIGNA Tel-Drug June 2007 - July 2008
Orthovita September 2006 - February 2007
SEI March 2006 - July 2006
Skills
Call Centers, Access, Customer Service, Microsoft Office, Outlook, Siebel, Microsoft Excel, CRM, Teamwork, Timely Decision Making, Employee Training, Oracle, Excel, CRM software, Citrix, Atlas, EDI, Written & Verbal..., Collaboration, Organization, Work Ethic, Loss Mitigation, Document Review, Foreclosures, Medical Devices, Customer Support, Inside Sales Support, Connected Business..., Zendesk
Education
Southern New Hampshire University 2014 — 2018
Bachelor of Business Administration (B.B.A.), Leadership Management, 3.75
Harcum College 1997 — 1997
Certificate, Pharmacy Technician/Assistant, N/A
Radnor High School 1990 — 1994
Diploma, College Prep
Department of Veterans Affairs July 2013 - Present
Department of Veterans Affairs June 2012 - June 2013
CIGNA Tel-Drug May 2010 - September 2010
United States Army Reserve May 2009 - September 2010
South Dakota State University 2008 - 2010
CVS Caremark Corporation February 2006 - May 2008
United States Army December 2001 - December 2006
Skills
Military, Army, Training, Logistics, Pharmaceutical Industry, Clinical Research, Team Leadership, Healthcare, Operational Planning, Strategic Planning, Research, Microsoft Office, Leadership Development, Program Management, Public Speaking, Pharmacists, Pharmacy, Medicine, Management, Pharmacy Automation
Education
South Dakota State University 2008 — 2012
Doctor of Pharmacy (Pharm.D.), Pharmacy
South Dakota State University 2008 — 2010
B.S., Pharmaceutical Sciences
East Tennessee State University 2007 — 2008
Pre-Pharmacy Studies, Pharmacy
South Dakota State University 1996 — 2001
B.S., Health Promotion, Nutrition minor
CIGNA Tel-Drug March 2009 - October 2012
Bank of America August 2007 - March 2009
Skills
Telemarketing, Finance Counselor, Fraud Analys, Analysis, Sales, Time Management, Telecommunications, Telephone Skills, Customer Service, Data Entry, Training, Call Center, Customer Satisfaction, Management, Marketing, Call Centers, Credit Cards
Education
University of Phoenix 2006 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2002 — 2005
BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT, Business Administration and Management, General
Town Sports International September 2011 - Present
FRIENDS OF IRELAND March 2009 - Present
Watergirl Productions - Social Media Management And Development January 2009 - Present
CHOCOLATE MOOSE FUDGE November 1981 - Present
MOBIUS TECHNOLOGIES April 2010 - September 2010
CIGNA Tel-Drug November 2006 - April 2010
CIGNA Tel-Drug November 2006 - April 2010
Raymour & Flanigan February 2006 - November 2006
Penn Mutual June 2005 - February 2006
American Tee Shirt LTD July 2002 - June 2005
Skills
Coaching, Connector, Social Networking, Social Networking..., Social Networking..., Social Media, Social Media Relations, Customer Insight, Conversational Marketing, Influencer Marketing, Online Branding, Communications..., Customer Interaction..., Cross-channel Marketing, Word Of Mouth Marketing, Online Research, Research, Customer Service, Call Center Development, Team Management, Supervisory Skills, Team Leadership, Administrative Support, Benefits Administration, Creative Vision, Creative Problem Solving, Problem Solving, Creative Writing, E-commerce, Direct Sales, Sales Support, Incentive Programs, International Sales, Training Skills, Training & Development, Trainers, Teaching, Phone Etiquette, Information Systems..., Customer Retention, Productivity Enhancement, Quality Assurance, Customer Loyalty, Credit Cards, System Testing, User Acceptance Testing, User Experience, Special Education, Start-ups, Marketing
Education
Alison - Distance Learning - Galway, Ireland 2013 — 2016
Social Media Marketing
Udemy - United Kingdom 2015 — 2015
Become a Freelance Social Media Manager
PharmCon, Inc. 2010 — 2010
License, Pharmacy Re-Certification
Jobson Medical Information LLC 2009 — 2010
Pharmacy Certification, Pharmacy Studies
Cigna University 2006 — 2010
Certifications, Health and Pharmaceutical Studies
South Dakota State University 2009 — 2009
Certificate, PHARMACY LAW - Impact On Practice 2009
Fleet University / Bank of America 1997 — 2001
Certifications, Trainer, Sales, Business Management, Human Resources Development
Sun Oil Co. 1980 — 1980
Certification, Business Management Program
Bucks County Community College
Liberal Arts / Business / Communications / Psychology
PharMerica May 2013 - Present
Cameron-Cole August 2012 - May 2013
Medix Staffing Solutions 2013 - 2013
Cigna Home Delivery Pharmacy April 2011 - March 2012
CIGNA Tel-Drug 2011 - 2012
The Center for Children and Families September 2007 - May 2009
The University of South Dakota Medical School June 2008 - June 2008
Skills
Environmental Science, Customer Service, Data Analysis, Outlook, Process Improvement, Microsoft Excel, PowerPoint, Team Leadership, Microsoft Word, Microsoft Office, Vendor Management, Research
Education
The University of South Dakota 2004 — 2009
Bachelor of Science, Biology/Biological Sciences, General
The University of South Dakota 2004 — 2009
Bachelor’s Degree, Biology; Biology; conservation and ecology; Chemistry
Carbon Career & Technical Institute June 2014 - Present
Telerx (subsidiary of Merck Pharmaceutical) February 2013 - December 2013
CBRE January 2008 - February 2013
Cigna January 2008 - February 2013
Cigna Healthcare January 2008 - February 2013
Cigna Group Insurance January 2008 - February 2013
Cigna Behavioral Health January 2008 - February 2013
Cigna Tel-Drug January 2008 - February 2013
Genpact May 2006 - January 2008
Cushman & Wakefield 2005 - 2006
Skills
Analytics, Business Development, Customer Service, Disaster Recovery, Energy, Financial Risk, Governance, HRIS, Innovation, Key Account Management, Leadership, Microsoft Office, Negotiation, Outsourcing, Problem Solving, Quality Assurance, Recruiting, Sustainability, Sourcing, Strategic Planning, Visio, Windows, IFMA, BOMA calculations, Contract Management, Operations Management, Team Building, Contract Negotiation, Supervisory Skills, Budgets, Management, CRM, Project Management, Facilities Management, Facilities Operations, Facilities Engineering, Real Estate Economics, Corporate Real Estate, Commercial Real Estate, Human Resources, Integration, Vendor Management, Procurement, Organizational..., Coaching, Process Scheduler, Process Improvement, Policy, Business Process..., Project Planning
Education
Cedar Crest College 2000 — 2006
Matriculated, Business Administration and Management, General, 4.0
US NAVY 1982 — 1986
Honorable, Engineering, 5
DocuTAP May 2013 - Present
CIGNA Tel-Drug March 2011 - March 2013
Wells Fargo August 2008 - March 2011
Skills
Customer Service, HIPAA, Team Building, Public Speaking, Project Management, Passion for Success, Passion for Quality, Team-oriented, Medical Billing, Close Attention to..., Outlook, Customer-focused, Integrity, Microsoft Excel, PowerPoint, Customer-focused Service, Active Listening, Building Effective..., Adobe Creative Suite, Motivation, Passion for Helping..., People Skills, Accounts Receivable, Social Networking, Customer Engagement, Technical Support, Creative Strategy, Revenue Cycle Management, Employee Training, Business Travel, Training & Development, User Documentation, Team Leadership, Software Documentation, Teamwork
Education
Augustana College (SD) 2004 — 2008
Bachelor's degree, Mass Communication/Media Studies
CIGNA Tel-Drug January 2013 - Present
Hildebrandt Learning Centers, LLC 2005 - 2012
Hildebrandt Learning Centers, LLC August 2003 - December 2005
Skills
Early Childhood..., Educational Leadership, Staff Development, Child Development, Curriculum Development, Lesson Planning, Tutoring, Program Development, Childcare, Program Evaluation, Community Outreach, Teaching, Student Affairs, Nonprofits, Leadership Development, Grants, Fundraising, Public Speaking, Leadership
Education
Penn State University 1993 — 1998
Bachelor of Science (BS), Human Development and Family Studies, General
Cigna-HealthSpring January 2014 - Present
CIGNA Tel-Drug July 2010 - January 2014
CIGNA Tel-Drug March 2008 - July 2010
Hertz December 2005 - December 2007
Skills
Business Analysis, Analysis, Healthcare, Access, Process Improvement, Project Management, Healthcare Information..., Research, Customer Service, Training Analysis, Problem Solving, Data Analysis, Financial Modeling, Program Management, Sales, Customer Satisfaction, Team Building, Software Documentation, Training, Leadership, Management
Education
Gwynedd-Mercy College 2002 — 2005
Bachelor, Business Management
Goldey Beacom College 1998 — 2000
Associate of Arts (A.A.), Computer Science
Family Solutions Services, Inc. August 2013 - Present
Plains Area Mental Health Center June 2012 - July 2013
Western Iowa Tech Community College January 2008 - January 2012
University of South Dakota August 2009 - May 2011
University of South Dakota 1997 - 1999
CIGNA Tel-Drug 1995 - 1997
Dickson - Ham Recovery Resources 1986 - 1995
Horizon Health 1991 - 1992
University of North Texas 1985 - 1988
Skills
Psychology, Public Relations, Mental Health, Higher Education, Career Counseling, Teaching, Community Outreach, Resume Writing, Program Development, Curriculum Development, Career Development, Public Speaking, Curriculum Design, Psychotherapy, Dual Diagnosis, Group Therapy, Counseling, Play Therapy, Clinical Supervision, Marketing, Consultation, Employee Training, Student Engagement, Employee Engagement, Training, Adolescents, Treatment, Child Development, Addiction Recovery
Education
The University of South Dakota 2009 — 2011
Ed.D., Adult and Higher Education
University of North Texas 1985 — 1991
none, Counselor Education
South Dakota State University 1981 — 1986
M.Ed., Counseling
The University of South Dakota 1971 — 1976
B.S., Mass Communication
Fox Rothschild LLP May 2012 - Present
Energy Plus Company November 2011 - May 2012
Cozen O'Connor July 2006 - November 2011
CIGNA Tel-Drug 2001 - 2006
Skills
Database Development, Database Administration, Database Design, SSRS, SSIS, C#, VB.NET, Data Integration, Data Analysis, SQL, Microsoft SQL Server, Databases, Active Directory, Business Analysis, T-SQL, Powershell, IntApp Relationship..., SQL Server, Hyper-V, High Availability..., Server Administration, Disaster Recovery, Windows Server, VBScript, IIS, Visual Basic, Crystal Reports, Visio, Microsoft Exchange, SharePoint, SharePoint Designer, Oracle, Windows 7, Windows XP, ASP.NET, VMware
Education
Penn State University 2001 — 2005
Bachelor of Science, Information Sciences and Technology
Vanguard May 2012 - Present
Vanguard May 2008 - May 2012
Bristol-Myers Squibb Company June 2005 - March 2008
CIGNA Tel-Drug March 2003 - June 2005
CIGNA June 1999 - March 2003
PNC Bank August 1997 - June 1999
AAA Mid-Atlantic 1990 - 1997
Skills
Talent Management, Training, Strategy, Leadership, Vendor Management, Management, Coaching, Process Improvement, Instructional Design, Team Building, Strategic Planning
Education
Penn State University
Bachelors of Science, QBA - Quantitative Business Analysis
Temple University
M.Ed., Adult and Organizational Development
Cenlar FSB May 2013 - Present
CIGNA Tel-Drug May 2010 - May 2013
CIGNA Tel-Drug November 2007 - May 2010
Skills
VBA, Access, Microsoft Excel, Analysis, Process Automation, SQL, Applications Software..., Programming, Peer Tutoring, SharePoint Designer, Customer Service, Microsoft Word, Process Improvement, Visio, Business Process..., Business Analysis, Managed Care, Project Management, Health Insurance, SharePoint, SSRS
Education
Colorado Technical University-Sioux Falls 2009 — 2010
Bachelor of Science (BS), Accounting
Texas Wesleyan University 1997 — 2000
Chemistry
CIGNA Tel-Drug December 2007 - August 2012
Bank of America June 2002 - September 2005
Skills
Outlook
Education
Montgomery County Community College 1999 — 2001
Cheltenham High School 1994 — 1998
Diploma
CIGNA Tel-Drug December 2004 - Present
sunshine foods August 1998 - Present
JC PENNEYS SALON October 2002 - January 2004
Skills
Customer Service, Data Entry, Customer Satisfaction, Outlook, Microsoft Office, Telephone Skills, Microsoft Word, Call Centers, Microsoft Excel, Phone Etiquette, PowerPoint, Sales, Software Documentation, Quality Assurance, Inventory Management
Education
Lake Area Technical Institute 2001 — 2002
Cosmetology/Cosmetologist, General
Brandon Valley High School 1998 — 2001
High School, General Studies
South Dakota November 2012 - Present
Esurance December 2008 - Present
Haggar Consulting November 2008 - November 2012
Alpha Omega Publications August 2006 - November 2008
Cigna Tel Drug 2001 - 2006
Gateway 1994 - 2000
Farm Credit Bank of Omaha 1987 - 1993
Haggar's Action Realty January 1977 - January 1987
Skills
Public Affairs, Public Relations, Media Relations, Leadership Development, Leadership, Social Media, Sales, Management, Project Management, REO, Team Building, Fundraising, Marketing, Process Improvement, Policy, Training, Coaching, Strategic Planning, Campaigns, Program Management, Customer Service, Public Speaking, Strategic Communications, Selling, Insurance, Cross-functional Team..., Project Planning, Public Policy, Change Management, Sales Management, Community Outreach, Organizational..., Entrepreneurship, Time Management, Call Centers
Education
The University of South Dakota 1976 — 1985
MBA, Political Science and Government
Riggs High School 1972 — 1975
Planned Parenthood Southeastern Pennsylvania 2014 - Present
CIGNA Tel-Drug July 2010 - July 2011
Skills
Hair Extensions, Talent Pool, Driving License, Drawing, Computer Hardware, Team-oriented, Video Editing, Phone Etiquette, Customer Service, Software Documentation, Receptionist Duties, Dance, Microsoft Excel, Acting, Telephone Skills, PowerPoint, Training, Microsoft Word, Call Centers, Customer Satisfaction, Data Entry, Outlook, Teamwork, Troubleshooting, Customer Experience, Process Improvement, Team Building
Education
University of Phoenix 2010 — 2014
Arcadia University
Standard Life & Casualty Company July 2014 - Present
Sterling Insurance, A Windsor Health Group Company June 2010 - June 2014
Ovations Insurance Solutions - UnitedHealth Group June 2007 - June 2010
Ovations Insurance Solutions - UnitedHealth Group October 2004 - June 2007
CIGNA Tel-Drug June 2003 - September 2004
CIGNA HealthCare August 2002 - June 2003
CIGNA HealthCare November 1999 - August 2002
CIGNA International March 1997 - November 1999
CIGNA HealthCare July 1995 - March 1997
The Moses H. Cone Memorial Hospital May 1994 - October 1994
Skills
Healthcare, Medicare, Insurance, Health Insurance, International Business, Marketing Strategy, Sales Management, Brokers, Training, Life Insurance, Leadership, Product Management, Analysis, Cross-functional Team..., HIPAA, Marketing, Management, New Business Development, Business Strategy, Medicare Part D, Strategy, Managed Care, Advertising, Business Process..., Long-term Care, Strategic Planning, Team Leadership, Mergers & Acquisitions, Business Development, Selling, Sales, Health Policy, Process Improvement, Business Process, Team Building, Executive Management, Direct Sales, Competitive Analysis, Healthcare Industry, Product Launch, Segmentation, Budgets, Entrepreneurship, Direct Marketing, Pricing, CRM, Product Marketing
Education
Duke University - The Fuqua School of Business 1993 — 1995
MBA, Health Services Management
Brigham Young University 1987 — 1993
BS, Microbiology
Viewmont High School 1984 — 1987
Diploma
MedVantx Pharmacy Services 2012 - Present
MedVantx Pharmacy Services 2002 - 2012
CIGNA Tel-Drug 1995 - 2001
Skills
Process Improvement, Cross-functional Team..., Healthcare, Healthcare Information..., Strategic Planning, Remodeling, Managed Care, Logistics Management, Operations Management, Inventory Management, Construction Management, Management, Sales, Vendor Management, Quality Assurance, Hospitals, Pharmaceutical Industry, HIPAA, Project Management, IT Management, Visio
Education
South Dakota School of Mines and Technology
Bachelor / Master of Science Degrees, Electrical Engineering - Computer Aided Design
Sears Holdings Corporation November 2012 - August 2013
Medicine Shoppe August 2010 - September 2011
Walgreens Home Infusion March 2010 - July 2010
MedVantx Pharmacy Services October 2008 - December 2009
CIGNA Tel-Drug July 2002 - October 2008
Boyd's Pharmacy January 2001 - February 2002
Rapid City Regional Hospital October 1998 - April 2000
McKay-Dee Hospital May 1992 - October 1998
Skills
Hospital Pharmacy, Retail Pharmacy, Mail Order Pharmacy, Community Pharmacy, Home Infusion, Staff Supervision, Sterile Compounding, Non-sterile Compounding, Pharmacy Operations, Clinical Pharmacology, Pharmacokinetics, Clinical Monitoring, Direct Patient Care, Patient Counseling, Customer Service, Quality Assurance, Parenteral Nutrition, Clinical Trials, Pharmacy Benefit..., Pharmacy Automation, Pharmacoeconomics, Medicare Part D, Medication Therapy..., Project Planning, Project Management, P & T Committe, Formulary Management, Safety & Security..., Disaster Response, Peer Reviews, Peer Education, Problem Solving, Computer Proficiency, PDX Pharmacy Software, McKesson Inventory..., Pharmacy, Clinical Research, Hospitals, Disease Management
Education
South Dakota State University 1987 — 1991
Bachelor of Science (BS) Degree, Pharmacy
Nettleton College, Sioux Falls, SD 1982 — 1984
2-Year Certificate, Accounting/Computer Science
Madison High School, Madison, SD 1979 — 1981
High School Diploma
CNA October 2007 - Present
CIGNA Tel-Drug 2003 - 2007
Gateway 1998 - 2002
Skills
Management, Strategic Planning, Process Improvement, Team Building, Call Centers, Business Analysis, Operations Management, Sales, Call Center, Customer Satisfaction, Performance Management, Team Leadership, Cross-functional Team..., Project Portfolio..., Customer Service, Coaching, Training, Change Management, Vendor Management, Program Management, Project Management, Account Management, Microsoft Office, Budgets, Negotiation, Analysis, Leadership
Education
University of Sioux Falls
Independence Blue Cross January 2008 - March 2011
Independence Blue Cross January 2008 - March 2011
USA3000 Airlines January 2007 - January 2008
USA3000 Airlines January 2007 - January 2008
Comcast Cable January 2006 - January 2007
COMCAST CABLE COMPANY January 2006 - January 2007
CIGNA Tel-Drug September 2001 - January 2006
CIGNA Teldrug January 2001 - January 2006
GMAC MORTGAGE CORPORATION January 1999 - January 2001
AETNA/US HEALTHCARE January 1998 - January 1999
Education
Community College of Philadelphia
Associate, Computer information systems
Community College of Philadelphia
of Associate Degree, Computer Information Systems
CIGNA Tel-Drug June 2002 - Present
The Credit Store 1998 - 2002
Norwest Bank 1993 - 1998
Tempest Magazine 1984 - 1990
John Morrell Data Center 1981 - 1990
Skills
Pharmacy, Pharmaceutical Industry, Microsoft Excel, Research, Pharmacists, Clinical Research, Access, Sop, Medicare, Microsoft Office, Project Management, Managed Care, Pharmacy Benefit..., Healthcare, Customer Service, Outlook, Quality Assurance, Dosage Calculations, Public Speaking, Medical Writing, Pharmacy Automation, Health Insurance, Microsoft Word, Public Relations, Software Documentation, Team Building, Customer Satisfaction, Medicaid, Strategic Planning, Data Entry, Medical Terminology, Diabetes, Windows, Training, Pharmacueticals, Phone Etiquette, PowerPoint, Medicare Part D, Pharmacology, Hospitals, Healthcare Management, HIPAA, Mail Order Pharmacy, CPOE, Pharmacy Practice, News Writing, Radio broadcasting, IBM Mainframe, Newsletter publishing, Healthcare Information...
Education
Seton Hall University 1970 — 1972
Graduate study in English
Fairleigh Dickinson University-College at Florham 1966 — 1970
B.A., English
Public Financial Management September 2004 - Present
Polysciences, Inc. April 2004 - September 2004
CIGNA Tel-Drug January 2003 - April 2004
Affiliated Distributors October 1998 - January 2003
Public Financial Management March 1995 - October 1998
Skills
Accounting, Database Administration, Financial Reporting, Crystal Reports, Cognos, Performance Management, Oracle, SQL Server, Staff Supervision, Financial Accounting, Budgets, Databases, Project Management, Integration, GAAP, Corporate Finance, Microsoft Excel, Microsoft SQL Server, Business Intelligence, Financial Statements, Forecasting, Cost Accounting, Managerial Finance, Access, Process Improvement, Financial Analysis, Business Analysis, General Ledger, ERP, Data Analysis, Cash Flow Forecasting, Management, Internal Controls, Microsoft Office, Analysis, IT Strategy
Education
Drexel University - LeBow College of Business 1997 — 2000
MBA, Financial and Information Technology
Temple University 1990 — 1994
BBA, Accounting
Citi August 2015 - Present
Iseman Homes December 2014 - August 2015
Citi January 2013 - January 2015
Citibank October 2010 - January 2013
CCC Information Services June 2009 - April 2010
CIGNA Tel-Drug June 2006 - June 2009
Harms Oil Company May 2005 - May 2006
Citibank 2001 - 2005
Skills
Insurance, Call Center, Customer Service, Customer Satisfaction, Microsoft Office, Outlook, Organizing Meetings, Sales Support, Administrative Support, Data Entry, Word, Excel, Filing, Telephone Skills, Lotus Notes, Customer Relations, PowerPoint, Presentation Skills, Reports, Spreadsheets, Event Planning, Organizational Skills, Scheduling, Writing, Organizational Structure, Microsoft Word, Microsoft Excel, Administrative..., Process Scheduler, Call Centers, Sales, Management
Education
The University of South Dakota 1999 — 2001
Canistota High School 1995 — 1999
General
Cigna Home Delivery Pharmacy February 2013 - Present
CIGNA Tel-Drug August 2009 - May 2011
Skills
Medicare Part D, Pharmacy Automation, Pharmacy Benefit..., Pharmacy, Pharmacists, Medication Therapy..., Management, Managed Care
Education
Mansfield University of Pennsylvania 2003 — 2006
Bachelor of Science (BS), Mass Communication/Media Studies
OptumRx October 2015 - Present
Prime Therapeutics December 2013 - October 2015
Express Scripts May 2013 - November 2013
Catamaran December 2012 - May 2013
CuraScript, Inc. An Express Scripts Co. July 2012 - December 2012
CVS Caremark Corporation September 2008 - July 2012
Express Scripts November 2004 - May 2008
CIGNA Tel-Drug September 2002 - October 2004
NeighborCare Pharmacy Services August 2001 - September 2002
Eckerd Drug Company August 1998 - August 2001
Skills
Pharmacy Benefit..., Pharmacy Automation, Pharmacy, Pharmacists, Patient Counseling, Community Pharmacy, Pharmacy Practice, Healthcare Industry, Managed Care, Healthcare, Patient Safety, Clinical Pharmacy, Ambulatory Care, Pharmaceutical Care, Prescription, Pharmacueticals, Mail Order Pharmacy, Patient Education, Medication..., Clinical Pharmacology, Pharmacy Consulting, Diabetes, Utilization Management, Pharmacoeconomics, Disease Management, Pharmacokinetics, Pharmaceutical Industry
Education
Temple University 1992 — 1998
BS, Pharmacy
CIGNA Tel-Drug January 2012 - Present
Commcare Pharmacy January 2010 - January 2011
Skills
Pharmacy Benefit..., Managed Care, Pharmacy Automation, Pharmacy, Pharmaceutical Industry, Medicare Part D, Healthcare, Diabetes, Clinical Research, Hospitals, Medicare, Healthcare Information..., Pharmaceutical Sales, Disease Management, HIPAA, Informatics, Clinical Pharmacology, Medicaid
Education
University of Sioux Falls 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
South Dakota State University 1987 — 1993
Bachelor of Pharmacy (BPharm), Pharmacy
CIGNA Tel-Drug May 2013 - Present
Connecticut Attorney General's Office May 2012 - December 2012
Skills
Westlaw
Education
Charlotte School of Law 2010 — 2012
Doctor of Law (JD)
Avera Health September 2014 - Present
Avera Queen of Peace Health Services January 2011 - October 2014
Avera Health December 2009 - January 2011
Avera Health February 2009 - December 2009
Avera Health February 2008 - February 2009
CIGNA Tel-Drug 2005 - 2008
CIGNA Tel-Drug November 2002 - March 2005
Skills
Team Building, Business Analysis, Databases, Software Documentation, Call Centers, Data Analysis, Training, Process Improvement, Healthcare, Change Management, Analysis, Healthcare Information..., Visio
Education
Colorado Technical University 2009 — 2011
MBA, Project Management
University of Sioux Falls 2004 — 2007
BA, Business Administration
Southeast Technical Institute 2001 — 2003
AS, Business Administration
The Charmer Sunbelt Group, Washington Wholesale April 2015 - Present
U.S. House of Representatives September 2014 - April 2015
Pennsylvania State Representative Warren Kampf April 2014 - October 2014
Cigna November 2013 - March 2014
CIGNA Tel-Drug November 2012 - November 2013
Pennsylvania State Representative David Millard January 2011 - May 2011
Skills
Proficient in various..., Training, Customer Service, Time Management, Community Outreach, Event Planning, Recruiting, Microsoft Office, PowerPoint, Microsoft Excel, Social Media, Microsoft Word, Outlook, Public Speaking, Data Entry, Team Leadership, Social Networking, Teamwork, Sales, Leadership, Public Relations, Sailing, Management
Education
Bloomsburg University of Pennsylvania 2006 — 2011
BA, History
The Winchendon School 2004 — 2006
High School Diploma, General Studies
Cigna Home Delivery Pharmacy March 2008 - August 2014
Cigna Tel-Drug April 2006 - February 2008
Gateway October 1993 - February 2006
Skills
Call Center, Account Management, Sales Management, Customer Satisfaction, Sales, Team Building, Coaching, Process Improvement, Cross-functional Team..., Operations Management, Mentoring, Contingency Planning, Team Leadership, Strategic Planning, Process Design, Vendor Management, Customer Service, Project Management, Training, Management, Call Centers, Direct Sales, Sales Operations, Sales Process, Selling, Leadership, Customer Retention, Customer Experience, Retail, Salesforce.com, Performance Management, Project Planning, Outsourcing, Program Management, Change Management, Leadership Development, CRM, New Business Development, Healthcare, Managed Care, Business Development, Business Analysis, Business Process..., Budgets, Strategy, Recruiting, Marketing
Education
South Dakota State University 1988 — 1992
Business Economics Major / Spanish Minor
Madison High School
BAYADA Home Health Care November 2013 - Present
Comcast August 2012 - November 2013
CIGNA Tel-Drug May 2011 - August 2012
Skills
Customer Service
Education
King's College 2010 — 2011
Masters, Healthcare Administration
King's College 2005 — 2009
Bachelors, Business Administration
CIGNA Tel-Drug July 1998 - Present
Skills
Access, Microsoft Word, Microsoft Excel, HIPAA, Training
Education
Penn State University 1995 — 1997
Digitas Health June 2012 - Present
Digitas Health March 2010 - Present
CIGNA Tel-Drug February 2008 - March 2010
CVS Caremark September 2006 - March 2008
Office Depot November 2005 - August 2006
Walgreens October 2003 - August 2005
Drug Emporium February 2000 - November 2003
Skills
Data Analysis, Forecasting, Digital Marketing, Analysis, Market Research, Retail, Operations Management, Management, Analytics, Strategy, Google Analytics, Sales, Pharmacy, Web Analytics, Business Process, Digital Strategy, Integrated Marketing
Education
Temple University - Fox School of Business and Management 2003 — 2007
MBA, General and Strategic Management
University of Maryland College Park 1998 — 1999
B.A., Economics
The Hebrew University 1997 — 1998
Economics
University of Rhode Island 1995 — 1996
Classical High School 1991 — 1995
Avera January 2009 - Present
Scentsy - Independent Consultant September 2009 - 2015
Avera Health April 2010 - June 2011
CIGNA Tel-Drug August 2004 - June 2008
CIGNA Tel-Drug June 2003 - August 2004
CIGNA Tel-Drug November 1999 - June 2003
Kelly Services 1997 - 1999
South Eastern Council Of Governments 1996 - 1997
United States Senator Tim Johnson 1993 - 1997
Skills
Management, Team Building, Leadership, Change Management, Healthcare, Program Management, Public Relations, Sales, Customer Service, Training, Process Improvement, Team Leadership, Strategy, Recruiting, Project Management, Strategic Planning, Call Centers, Operations Management, Human Resources, Six Sigma
Education
The University of South Dakota 1991 — 1995
BS, Political Science, Criminal Justice
Canton High School 1988 — 1991
Diploma
CIGNA Tel-Drug March 1989 - Present
Cigna Tel Drug March 1989 - Present
Prescription Delivery Systems March 1989 - February 1993
Harcum Jr. College October 1986 - April 1988
Skills
Vendor Management, Project Management, Quality Assurance, Negotiation, Inventory Control, Pharmaceutical Industry, Pharmacy Automation, Six Sigma, Purchasing Processes, Purchase Requisitions, Purchase Price..., Drupal, Microsoft Excel, Invoicing, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Access, Coaching, Software Documentation, Troubleshooting, Process Improvement, Training, Accounts Payable, Team Building
Education
DeVry University 2008 — 2010
B.S, Health Information Technology
Manor College 2008 — 2009
Certificate, Medical Insurance Specialist/Medical Biller
Manor College 2003 — 2005
Pierce College 2000 — 2001
Pharmacy Technician/Assistant
Harcum College 1986 — 1988
Associate's degree, Business Administration and Management, General
Harcum Jr. College Bryn 1986 — 1988
A.S, Business Administration
Martin Luther King High School 1982 — 1986
Regular/General High School/Secondary Diploma Program
Fringe Benefits Design of MN June 2015 - Present
Intervest International June 2015 - Present
Nordbye Masonry LLC March 2014 - Present
CIGNA Tel-Drug January 2012 - June 2015
Skills
Mutual Funds, Retirement Plan..., Retirement Benefits, IRAs, 401k, Sales, Sales Operations, Customer Service, Sales Management, Account Management, Wealth Management, Management, Cross-functional Team..., Sales Presentations, Sales Process, Key Account Management, Strategic Planning, Team Building, Microsoft Office
Education
Kaplan University, School of Professional and Continuing Education
Investments and Securities
South Dakota State University
Bachelor of Applied Science (B.A.Sc.)
Medical Guardian May 2015 - Present
PerformRx June 2013 - March 2015
CIGNA Tel-Drug January 2012 - June 2013
CIGNA Tel-Drug July 2010 - June 2013
CIGNA Tel-Drug April 2010 - January 2012
CIGNA Tel-Drug September 2008 - April 2010
McCafferty Auto Group April 2007 - June 2008
Value Kia April 2006 - April 2007
Wilmington Finance September 2005 - March 2006
Skills
Customer Service, Sales Process, Pharmaceutical Industry, Leadership, Radio Broadcasting, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Satisfaction, Pharmacy Technicians, Sales Presentations, Sales, Data Entry, Fast Learner, Residential Mortgages, Training, Healthcare
Education
Hobart and William Smith Colleges 1998 — 2002
Bachelor's degree, History
Episcopal Academy
UnitedHealthcare October 2012 - Present
CIGNA Tel-Drug September 2010 - October 2012
Comcast Interactive Media May 2008 - September 2010
Merck & Co. June 2005 - May 2008
I.G.C.N. October 2003 - June 2005
Bucks County Community College September 2002 - May 2005
Towers Perrin February 1997 - October 2003
Skills
Software Development, Multi-channel Marketing, SDLC, Visio, Project Management, Business Analysis, SQL, Cross-functional Team..., HTML, Vendor Management, Process Improvement, Software Project..., Program Management, SharePoint, Team Building, Agile Methodologies, Management, Integration, Strategy, PMO, IT Strategy, E-commerce, Quality Assurance, Information Technology, Mobile Applications, Project Portfolio..., Scrum, Web Development, Microsoft Project, Leadership, Requirements Gathering, Business Process..., XML, PMP, Agile Project Management, Enterprise Software, Business Process, IT Management
Education
La Salle University
MBA, Management Information Systems
La Salle University
BA, Computer Science
CIGNA Tel-Drug July 2010 - Present
Transcontinental Direct March 1994 - November 2008
Aetna USHC June 1998 - June 2005
Keystone Private Laboratory 2002 - 2004
Skills
Pharmacists, Pharmaceuticals, Healthcare, Data Entry, Customer Service, Pharmaceutical Industry, Medical Billing and..., Clinical Research, Hospitals, Managed Care, Diabetes, Pharmacy, Pharmacy Automation
Education
Prism Career Institute-Philadelphia 2009 — 2020
Medical Billing and Coding
Pharmacy Technicians University 2011 — 2012
Certificate, Certified Pharmacy Technician, 3.5
Prism Career Institute-Philadelphia 2009 — 2010
Diploma, Medical Billing and Coding, 4.0
P and A Nursing Assistant Training School 2004 — 2004
Certificate, Certified Nursing Assistant, 4.0
McCarrie School of Sciences and Technology 2000 — 2002
Associate's degree, Clinical Laboratory Science/Medical Technology/Technologist, 3.8
Community College of Philadelphia 1992 — 2000
Nursing Student
Cigna Home Delivery Pharmacy September 2013 - Present
Cigna Home Delivery Pharmacy 2011 - September 2013
CIGNA Tel-Drug August 2005 - November 2011
CIGNA Tel-Drug January 2004 - August 2005
Skills
Pharmacy Benefit..., Six Sigma, Analysis, Process Improvement, Healthcare, Call Centers, Pharmacy, Medicare Part D, Medicare, Pharmaceutical Industry, Pharmacy Automation, Pharmacists, Medicaid, Managed Care, Healthcare Information..., HIPAA, Quality Assurance
Education
The University of South Dakota 1997 — 2002
B.S., Health Care Administration
Park
CIGNA Tel-Drug July 2012 - Present
Skills
Team Leadership, Community Organizing, Public Speaking, Peer Mentoring, Strategic Planning, Customer Service, Office Administration
Education
Castleton State College 2007 — 2012
Bachelor's degree, Social Sciences
Volunteers of America - Dakotas August 2008 - Present
CIGNA Tel-Drug May 2006 - August 2008
Volunteers of America - Dakotas May 2005 - August 2006
Bishop Heelan Catholic Schools August 2001 - June 2005
Kuemper High School August 1998 - June 2001
Skills
Customer Service, Teaching, Training, Music Education, Nonprofits, Program Development
Education
Briar Cliff University 2002 — 2004
Masters Degree, Education
Morningside College 1994 — 1998
Bachelors Degree, Music Education
Terex Corporation October 2013 - Present
Adams Thermal Systems June 2012 - August 2013
Daktronics December 2010 - January 2012
Daktronics July 2009 - December 2010
Daktronics February 2008 - July 2009
Amesbury Balance Systems Inc. January 2007 - February 2008
Midwest Precision Tool and Die June 2006 - December 2006
CIGNA Tel-Drug August 2002 - June 2006
Midcom 1994 - 1998
Skills
Supplier Quality, FMEA, SPC, Lean Manufacturing, Six Sigma, Continuous Improvement, Manufacturing, Root Cause Analysis, 5S, Kaizen, Quality System, Value Stream Mapping, Project Management, Process Improvement, ISO, Leadership, PPAP, Training, Development Of Employees, Risk Management, Product Development, Interviews, Quality Management, Key Performance..., Quality Assurance, TS16949, DMAIC, Kanban, APQP, Manufacturing..., Iso 9000, Process Engineering, Engineering Management, GD&T, Manufacturing..., Engineering, Industrial Engineering, ISO 9000, Management, Cross-functional Team..., Operations Management, Problem Solving, Team Building, Design for Manufacturing
Education
Colorado Technical University-Sioux Falls 2007 — 2009
Master of Business Administration (MBA), Project Management
Colorado Technical University-Sioux Falls 2003 — 2004
Bachelor of Science (B.S.), Project Management
Huron University 1997 — 1999
Bachelor of Science (B.S.), Management Information Systems, General
Huron High School
Aqua Pharmaceuticals, an Almirall Company May 2015 - Present
Teva Pharmaceuticals December 2014 - May 2015
UnitedHealth Group September 2013 - December 2014
Joni and Friends October 2012 - October 2013
SpectiCast June 2012 - December 2012
CIGNA Tel-Drug January 2011 - December 2011
MayoSeitz Media January 2010 - May 2010
USO May 2009 - September 2009
Skills
Salesforce.com, SAS programming, Data Analysis, Social Media Marketing, HTML, Databases, SAS Base, Adobe Creative Suite, Google Analytics, Scarborough Research, Wordpress, Customer Service..., Data Mining, SQL, Excel Pivot, Microsoft Excel, Social Networking, Customer Service, Microsoft Office, Market Research, Microsoft Word, Social Media
Education
Arcadia University 2013 — 2013
Intermediate Pharmaceutical SAS Programming
Temple University 2006 — 2010
B.A., Advertising, Media Studies, 3.27
Ricoh Americas Corporation April 2015 - Present
Ricoh Americas Corporation April 2013 - Present
Cellular Sales June 2011 - March 2013
CIGNA Tel-Drug October 2010 - April 2011
SEABROOK SCHOOL DISTRICT December 2008 - June 2010
PHILADELPHIA WINGS September 2009 - December 2009
KISMET GLOBAL March 2009 - May 2009
ACME SUPER-MARKETS January 2003 - August 2008
SOAPS 'N' SUDS June 2002 - August 2006
Skills
Customer Service, Sales, New Business Development, Marketing, Sales Operations, Mobile Devices, Telecommunications, Sales Prospecting, Direct Sales, Customer Retention, Competitive Analysis
Education
TEMPLE UNIVERSITY, Fox School of Business 2006 — 2010
Bachelor, Business Administration
Temple University - Fox School of Business and Management 2006 — 2010
Marketing, Marketing and MIS
TEMPLE UNIVERSITY ROME CAMPUS 2009 — 2009
Canton Insurance Agency October 2014 - Present
Farm Bureau Financial Services October 2011 - September 2014
LodgeNet Interactive Corporation 2004 - 2011
CIGNA Tel-Drug September 2003 - May 2004
Gateway August 2001 - September 2003
Skills
Property & Casualty..., Commercial Insurance, Umbrella Insurance, Term Life Insurance, Life Insurance, Casualty, Whole Life, Fixed Annuities, Disability Insurance, Homeowners, General Insurance, Insurance, Health Insurance, Liability, Commercial Lines, Legal Liability, Customer Service
Education
Southeast Technical Institute 2000 — 2001
Associate's degree, PC Support Specialist
Cigna Home Delivery Pharmacy October 2014 - Present
Cigna Pharmacy August 2013 - October 2014
CIGNA Healthcare April 2012 - August 2013
CIGNA Healthcare May 2010 - March 2012
CIGNA Tel-Drug June 2007 - May 2010
CCC Information Services September 2004 - July 2006
First National Bank, SD September 2003 - June 2004
CIGNA Tel-Drug February 1999 - September 2003
Skills
Six Sigma, Leading Projects, Visio, Excel, Access, PowerPoint, Minitab, Web Sphere Business..., Blueworks IBM (modeling), Business Process..., Process Improvement, Call Center, Strategic Planning, Team Building, Project Management, Microsoft Excel, Projects, Management, Organization, Business Analysis, Vendor Management, Change Management, Business, Quality Assurance, Analysis, Business Process..., Operations Management, Call Centers, Business Process, Software Documentation, Healthcare, Business Strategy, Training, Insurance, Business Development, PMP, Human Resources, Program Management, Data Analysis, Leadership, Customer Service, Cross-functional Team..., Team Leadership, Coaching, Business Process..., Operational Excellence
Education
South Dakota State University 1999 — 2001
BS English,Communications, English, Speech & Computer Science
Cigna October 2014 - Present
CIGNA Healthcare April 2011 - October 2014
CIGNA Healthcare October 2009 - April 2011
CIGNA Tel-Drug March 2006 - October 2009
CIGNA Tel-Drug March 2005 - March 2006
CIGNA Tel-Drug April 2001 - March 2005
CIGNA Tel-Drug July 2000 - April 2001
CIGNA Tel-Drug October 1989 - July 2000
Skills
Process Improvement, Pharmacy, Visio, Healthcare, Call Centers, Vendor Management, Quality Assurance, Cross-functional Team..., Software Documentation, Business Process..., Leadership, Team Building, Management, Customer Service, Training
Education
University of Phoenix 2008 — 2009
Master's, Management
University of Phoenix 2004 — 2008
Bachelor of Science, Business Management
Upper Moreland High School 1988 — 1991
Diploma, General Studies
North Wales, PA May 2015 - Present
CIGNA Home Delivery Pharmacy December 2007 - May 2015
CIGNA Tel-Drug August 2004 - December 2007
Skills
Pharmacy, Pharmacy Automation, Pharmacists, Pharmacy Benefit..., Healthcare, Medicare Part D, Managed Care, Disease Management, Medication Therapy..., Utilization Management, Medicare, Medicaid, Clinical Pharmacy, Diabetes, Community Pharmacy, Process Improvement
Education
Rutgers University-New Brunswick
BS, Pharmacy
Temple University
MA, Liberal Arts
Cigna May 2014 - Present
Cigna September 2012 - July 2014
CIGNA November 2010 - August 2012
CIGNA August 2008 - November 2010
Yoh HR Solutions September 2007 - July 2008
CIGNA February 2006 - August 2007
CIGNA Tel-Drug May 2004 - February 2006
Skills
Project Management, PeopleSoft, Applicant Tracking..., Talent Acquisition, Behavioral Interviewing, Recruiting, Facebook Fan Page..., Sourcing, Process Improvement, Talent Management, Vendor Management, Employee Relations, Human Resources, Interviews, Performance Management, Management, College Recruiting, SDLC, Onboarding, Training, Leadership, Screening, Hiring, Succession Planning, Personnel Management, Executive Search, Time Management, Job Fairs, Career Counseling, Payroll, Employee Benefits, Internet Recruiting, Deferred Compensation, HR Consulting, Staffing Services, Temporary Placement, Technical Recruiting, Workforce Planning, New Hire Orientations, Strategy, Taleo
Education
Penn State University 1999 — 2003
BS, Psychology
Avera Health July 2009 - Present
CIGNA Tel-Drug April 2002 - June 2009
Fishback Financial Corporation April 1997 - April 2002
Humboldt Bank February 1996 - April 1997
Fishback Financial Corporation June 1994 - February 1996
Wells Fargo Financial Bank October 1988 - June 1994
Education
The University of South Dakota 1990 — 1994
MBA, Business Administration
South Dakota State University 1984 — 1988
Ashley Furniture August 2007 - Present
CIGNA Tel-Drug October 2004 - August 2007
Gateway January 1996 - October 2004
USDA September 1994 - August 1995
Skills
Process Improvement
Education
South Dakota State University 1990 — 1995
BS, Communication Studies
CIGNA Tel-Drug July 2003 - Present
Gateway 1996 - 2003
Education
Dakota State University 1991 — 1995
CIGNA Healthcare July 2012 - Present
CIGNA Healthcare September 2007 - Present
CIGNA Tel-Drug 1995 - Present
CIGNA 1995 - Present
CIGNA Tel-Drug September 2007 - July 2012
CIGNA Tel-Drug January 2006 - September 2007
Brown Drug Company / Alco Health Services 1977 - 1994
Skills
Health Insurance, Pharmacy, Medicare, Provider Relations, Visio, Engaging Public Speaker, Songwriting, Christian Ministry, Song Production, Christian Leadership, key note inspirational..., Project Management, Medicaid, Healthcare Management, Software Documentation, Motivational Speaking, Quality Assurance, HIPAA, Vendor Management, Healthcare Information..., Call Center, Strategic Planning, Privacy Compliance, Data Privacy, Call Centers, Training
Education
Augustana College (SD) 1975 — 1976
Music Education
CIGNA Tel-Drug Customer Service SpecialistCigna Home Delivery Pharmacy
Skills
Customer Service, Call Centers, Strategic Planning, Team Leadership
Education
South Dakota State University 1990 — 1993
Avera Health February 2010 - Present
Avera Health October 2007 - February 2010
CIGNA Tel-Drug 2003 - October 2007
Skills
Business Analysis, Business Process..., Clinical Research, Customer Service, EHR, EMR, HIPAA, HL7, Healthcare, Healthcare Information..., Healthcare Management, Hospitals, Informatics, Leadership, Managed Care, Medicaid, Medicare, Microsoft Office, PMP, Process Improvement, Program Management, Project Management, Quality Assurance, Six Sigma, Software Documentation, Strategic Planning, Team Building, Training, Visio, Change Management, CPOE, Healthcare Consulting, Healthcare Industry, Physician Relations, Revenue Cycle
Education
South Dakota State University 1992 — 1999
Doctor of Pharmacy
CIGNA Tel-Drug Customer Service SupervisorCIGNA Pharmacy Management - Home Delivery2006 - Present
Education
Lincoln University 1976 — 1979
Cigna April 2014 - Present
CIGNA Tel-Drug March 2003 - March 2014
Skills
Call Center, Vendor Management, Team Building, Customer Service, Account Management, Customer Satisfaction, Training, Process Improvement, Sales, Management, Call Centers, Sales Management, Team Leadership, Coaching, Cross-functional Team..., Inventory Management, Sales Process, Direct Sales, Operations Management
Education
The University of South Dakota 1995 — 1997
Sioux Falls School District August 2015 - Present
The University of South Dakota August 2014 - Present
CIGNA Tel-Drug May 2007 - May 2012
Skills
Clinical Research, Training, Data Entry, Team Building, Medicaid, Microsoft Office, Outlook, Medicare, Microsoft Excel, PowerPoint, Microsoft Word, Change Management, Coaching, Teaching
Education
The University of South Dakota 2011 — 2015
Bachelor of Science (BS), Elementary Education and Teaching, K-8
University of South Dakota 1998 — 2003
Bachelor's degree, Social Work
West Sioux
CIGNA Tel-Drug September 2006 - Present
Skills
Pharmacy Practice, Healthcare, Pharmacology, Medicare Part D, Pharmacy
Education
Purdue University 1998 — 2003
CIGNA Pharmacy Management July 2010 - Present
CIGNA Tel-Drug July 2008 - July 2010
CIGNA Tel-Drug March 2001 - July 2008
Skills
Visio, Process Improvement, Vendor Management, SDLC, Program Management, Project Management, Call Center, Business Process..., Healthcare, Project Portfolio..., Business Analysis, Change Management, Six Sigma, Team Building, Software Documentation
Education
The University of South Dakota 1991 — 1994
Bachelor of Science (BS), Health Services Administration
CIGNA Tel-Drug April 2010 - Present
Innoviant Pharmacy April 2006 - June 2010
CIGNA Tel-Drug 2002 - April 2006
Prudential November 1981 - June 2002
Skills
Project Portfolio..., Vendor Management, Process Improvement, Microsoft SQL Server, Business Intelligence, Visio, SDLC, Troubleshooting, IT Management, Project Management
Education
Montgomery County Community College
Temple University
Remedi SeniorCare Pharmacy April 2013 - Present
CIGNA Tel-Drug September 2007 - April 2013
CVS January 1996 - October 2007
Contract pharmacy 2001 - 2007
Skills
Pharmacy, Pharmacy Automation, Clinical Research, Pharmacists, Management, Pharmacueticals
Education
Temple University 1990 — 1995
Bachelor of Science (BS), Pharmacy
Temple University Pharmacy 1990 — 1995
BS, Pharmacy
CIGNA Tel-Drug PARALEGALCIGNA PROPERTY & CASUALTYJuly 1990 - October 1999
cigna 1990 - 1999
harris and silverman 1990 - 1994
Education
Holy Family University 1997 — 1999
Community College of Philadelphia 1993 — 1996
Associates Degree, Paralegal Studies
McCrossan Boys Ranch December 2007 - Present
CIGNA Tel-Drug March 1999 - August 2008
Falcon Plastics Inc. September 1993 - March 1999
Education
South Dakota State University 1992 — 1998
BA, Sociology
CIGNA Healthcare December 2011 - Present
General Physics April 2008 - December 2011
CIGNA Tel-Drug August 2002 - April 2008
Education
Colorado Technical University 2008 — 2010
Masters, Human Resources
Black Hills State University 1997 — 2000
Bachelor, Secondary Education
Cigna Tel-Drug
Education
Augustana University (SD) 1990 — 1995
Capital One January 2013 - Present
Amerigroup Corporation August 2012 - January 2013
Amerigroup Corporation April 2007 - August 2012
Amerigroup Corporation July 2005 - March 2007
CIGNA Tel-Drug September 2003 - June 2005
CIGNA August 2002 - September 2003
Cornell University Center for Advanced Human Resources Studies (CAHRS) January 2000 - May 2002
CIGNA June 2001 - August 2001
Skills
Compensation, Incentive Programs, Policy, Job Evaluation, Job Descriptions, SPHR, Executive Compensation, HR Policies, FLSA, Job Analysis, Executive Pay, Deferred Compensation, Succession Planning, PeopleSoft, Human Resources, Employee Engagement, Employee Relations, Compensation & Benefit, Interviews, Salary, Organizational..., Temporary Placement, Personnel Management, Onboarding, HRIS, Compensation Structures, Workforce Planning
Education
Cornell University
Master's in Health Administration
Cornell University
Bachelor’s of Science
Ascensus May 2014 - Present
Professional Fiber Artist August 2010 - Present
Ascensus February 2013 - May 2014
CIGNA Tel-Drug 2012 - 2012
OptumHealth Financial (United HealthCare) 2011 - 2012
Access Group June 2009 - February 2010
Access Group June 2004 - December 2005
Delaware Center for Contemporary Art May 2003 - August 2003
MBNA May 2002 - August 2002
Skills
Art, Fine Art, Fashion, Cosmetics, System Administration, Demonstration, Adobe Creative Suite, Mac, Graphic Design, Illustrator, Microsoft Office, Adobe Acrobat, Critique, Photoshop, Social Media, Customer Service, Microsoft Word, Microsoft Excel
Education
University of Hawaii at Manoa 2006 — 2010
Fiber, Textile and Weaving Arts
University of Delaware 2000 — 2003
none, Sculpture
Midcontinent Media February 2008 - May 2015
AmeriPharm 2002 - 2008
CIGNA Tel-Drug 1994 - 2002
Skills
Leadership, Customer Satisfaction, Account Management, Process Improvement, Public Relations, Operations Management, Contact Centers, Call Center, Call Centers, Customer Service, Change Management, Team Building, Strategic Planning, Management, Team Leadership, Sales Management, New Business Development, Contract Negotiation, Business Development, Sales, Customer Retention, Marketing Strategy, Analysis, Marketing
Education
University of Sioux Falls
BA in Business Administration, Management and Marketing
The Guardian Life Insurance Company of America March 2011 - Present
CIGNA Tel-Drug May 2009 - February 2011
Lincoln Financial Group December 2007 - February 2009
ETS August 2006 - December 2007
ETS November 2006 - August 2007
AT&T June 2003 - October 2006
AT&T June 2002 - December 2003
AT&T February 1998 - May 2002
AT&T June 1997 - June 1998
AT&T 1993 - 1997
Education
Middlesex County College 1988 — 1989
Computer Science
CIGNA Group Insurance January 2009 - Present
CIGNA Tel-Drug June 2007 - January 2009
Independence Blue Cross 1986 - 1989
Education
McDaniel College 1978 — 1982
Bachelor of Arts, English
Certified Pharmacy Technician (CPhT)
Certified Pharmacy Technician, Pharmacy
CIGNA Tel-Drug January 2004 - January 2015
Pathmark Stores, Inc. September 1972 - February 1999
Cherry Hill High School West 1972 - 1976
US Army 1957 - 1959
Skills
Pharmacy, Pharmacists, Community Pharmacy
Education
Temple University 1972 — 1974
M.Ed
Temple University 1952 — 1956
B.Sc.
Central High School Class 198 1948 — 1952
CIGNA Tel-Drug
Skills
Pharmacists, Pharmacy, Clinical Research, Pharmacy Automation, Medication Therapy...
Education
University of the Sciences in Philadelphia 1982 — 1985
BS, Pharmacy
Boston University 1979 — 1982
Warwolf Productions January 2008 - Present
Wells Fargo Retirement Technology October 2012 - September 2014
CIGNA Tel-Drug March 2006 - September 2012
Campanile Records August 2003 - May 2005
YWCA August 2001 - May 2004
Skills
Certified Pharmacy..., HTML, Visual Basic, Software Documentation, SQL, Troubleshooting, Linux, Unix, Visio, Access, SharePoint, SDLC, Microsoft Office, Software Project..., Social Networking, Database Design
Education
Colorado Technical University 2007 — 2012
Associates, Information Technology
South Dakota State University 2001 — 2005
Cigna Pharmacy Management September 2012 - Present
CIGNA Tel-Drug March 2004 - August 2012
Premier Research Labs 2000 - 2002
Premier Research Group 2000 - 2002
Premier Research 2000 - 2002
McNeil Consumer Healthcare 1999 - 2000
Skills
Excel, Pharmaceuticals, Microsoft Office, Healthcare, Problem Solving
Education
University of the Sciences in Philadelphia 1995 — 1999
BS, Pharmacy
Widener University School of Law 1989 — 1993
JD, Law
La Salle University 1985 — 1989
BA, Political Science
Midland National Life Insurance Company January 2015 - Present
Midland National Life October 2012 - January 2015
Cigna Home Delivery Pharmacy August 2008 - October 2012
CIGNA Tel-Drug September 2005 - August 2008
CIGNA Tel-Drug January 2005 - September 2005
CIGNA Tel-Drug December 2003 - January 2005
Skills
Quality Assurance, Process Improvement, Six Sigma, Software Documentation, Vendor Management, Call Center, Team Building, Visio, Healthcare, Cross-functional Team..., Project Management, Business Process..., Team Leadership, Data Analysis, Management, Coaching, Call Centers, Change Management, Leadership
Education
Colorado Technical University 2004 — 2006
Master of Business Administration (MBA)
Northwest Missouri State University 1996 — 2000
B.S., Chemistry
EmBe Women's Leadership program
EmBe Womens Leadership Program
EmBe Womens Leadership Program
CIGNA Tel-Drug Senior Customer Service ProfessionalPrudential FinancialMay 2005 - November 2007
Bank of America/Fleet Credit Card Services April 1998 - March 2005
Education
La Salle University 1992 — 1995
Bachelors, Criminal Justice and Sociology
SD Army National Guard January 2015 - Present
Fiserv January 2015 - Present
CIGNA Tel-Drug March 2013 - May 2015
SD National Guard 2012 - January 2015
SD Army National Guard July 2008 - March 2013
SD Army National Guard February 2008 - 2012
Wells Fargo August 2006 - July 2008
Skills
Military Leadership, Military Operations, Leadership, Military Experience, Business Process..., SDLC, Business Analysis, Visual Basic, Java, JavaScript, Web Services, .NET, Microsoft Office, SQL, VBA, Database Design, Relational Databases, Management, Military, Team Building, Process Improvement, Training, Team Leadership, Coaching, Security Clearance, Leadership Development, Analysis, Testing
Education
Trident University International 2010 — 2013
Bachelor of Science, Computer Science
Colorado Technical University-Sioux Falls 2009 — 2010
Associate of Science (A.S.), Information Technology
University of Phoenix 2006 — 2008
Associate of Arts, Business
Cigna Home Delivery Pharmacy August 2013 - Present
CIGNA Home Delivery Pharmacy September 2004 - August 2013
CIGNA Tel-Drug February 2002 - September 2004
Avera McKennan July 2001 - April 2002
CIGNA Tel-Drug February 2001 - February 2002
CIGNA Tel-Drug August 2000 - February 2001
CIGNA Tel-Drug May 1999 - August 2000
Skills
Healthcare, Strategic Planning, Team Building, Customer Service, Process Improvement, Coaching, Budgets, Program Management, Quality Assurance, Change Management, Operations Management, Team Leadership, Training, Vendor Management, Project Management, Cross-functional Team..., Call Center, Six Sigma, Call Centers, Customer Satisfaction, Pharmacy, Policy, Strategy, Leadership, Management, Troubleshooting, Business Process...
Education
Colorado Technical University 2005 — 2013
Bachelor's degree, Accounting
Augustana University (SD) 1992 — 1994
Biology and Chemistry
Avera McKennan School of EMS
Kantar Health April 2010 - Present
CIGNA Tel-Drug September 2006 - January 2010
Cigna July 2003 - September 2006
CIGNA February 2002 - July 2003
Advanta February 1999 - April 2001
Astea April 1996 - January 1999
Shared Medical Systems (SMS) January 1990 - April 1996
Shared Medical Systems 1988 - 1990
Shared Medical Systems 1986 - 1988
Shared Medical Systems 1984 - 1986
Skills
Leadership, Employee Engagement, Talent Management, Deferred Compensation, Onboarding, Employee Relations, Leadership Development, Human Resources, Personnel Management, Change Management, Succession Planning, HR Policies, Organizational..., Performance Management
Education
Saint Joseph's University
BS, Industrial Relations
CIGNA Tel-Drug May 2008 - Present
United Bank & Trust 1985 - 1986
United Bank & Trust 1985 - 1986
Education
Springfield College 1995 — 1997
Bachelor of Science, Human Services
VWR April 2014 - February 2015
VWR May 2012 - January 2015
Destination Maternity Corporation November 2008 - May 2012
CIGNA Tel-Drug October 2007 - November 2008
CIGNA March 2007 - November 2008
Advanta Bank September 2006 - March 2007
Advanta April 2006 - March 2007
Crossmark Sales July 2003 - September 2006
Skills
Customer Service, PowerPoint, Excel, Advertising, Promotions
Education
DeVry University 2009 — 2012
Bachelor of Science, Business Management
DeVry University 2009 — 2011
Bachelor of Science Degree, Business / Management
CIGNA Tel-Drug May 2010 - October 2010
CardioNet January 2010 - April 2010
NextGen Healthcare Information Systems January 2005 - January 2008
Education
Arcadia University 1989 — 1991
B.A., Communications
CIGNA Tel-Drug 2005 - Present
CIGNA 1995 - Present
Skills
SDLC, SQL, Oracle, Requirements Gathering, Business Intelligence, Visio, Software Documentation, Microsoft SQL Server, Business Analysis
Education
Andhra University
Masters MCA, Math and Computer Science
CIGNA Tel-Drug July 2006 - Present
John Morrell & Co. January 1996 - August 2002
Cargill June 1986 - April 1993
Skills
Pharmaceuticals, Inventory Management, Supervisory Skills, Documentation, Healthcare, Insurance, Customer Service, Budgeting, Team Leadership, Forecasting, Product Management, Problem Solving, Team Building, Excel, PowerPoint, Microsoft Office, Microbiology, Research, Retail, Strategic Planning, Market Research, Pricing, Word, Customer Relations, Product Development, Data Analysis, Negotiation, Teamwork, Business Strategy, Process Improvement, Coaching, Scheduling, Promotions, Pharmacists
Education
South Dakota State University 2002 — 2006
Pharmacist
Iowa State University 1982 — 1986
BS, An Sci
Syverson Tile & Stone, Inc. August 2012 - Present
CIGNA Tel-Drug June 2001 - August 2012
Skills
Pharmaceutical Industry, Pharmacy, Call Centers, Customer Service, Healthcare, Team Leadership, Cross-functional Team..., FDA, Team Building, Microsoft Office
Education
Colorado Technical University-Sioux Falls 2009 — 2013
Bachelor's degree, Accounting
Western Dakota Technical Institute 2005 — 2005
Diploma, Pharmacy Technician/Assistant
CIGNA Tel-Drug July 2012 - Present
Bank of New York Mellon August 2011 - May 2012
Philadelphia County Assistance 2009 - 2010
Nutrisystem 2008 - 2009
Recordtrak 2008 - 2008
Taylor, Bean & Whitaker May 2007 - July 2007
Advanta 2007 - 2007
Pearle Vision 2005 - 2007
Wachovia 2004 - 2005
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Team Building, Sales Management, Sales, Coaching, Negotiation, Social Media, New Business Development, Public Speaking, Outlook, Budget, Project Management, Marketing, Marketing Strategy, Account Management, Time Management, Management
Education
St. Joseph's University 2012 — 2012
Master's, Health/Health Care Administration/Management
Chestnut Hill College 1999 — 2003
Bachelor's degree, Business Administration and Management, General
CIGNA Tel-Drug November 2012 - Present
Skills
Pharmacy Benefit..., Pharmacy Automation, Medication Therapy..., Pharmacy, Medicare Part D, Patient Counseling, Managed Care, Utilization Management, Healthcare, Clinical Research, Certified Immunizer, Hospital Pharmacy, Clinical Pharmacy, Clinical Pharmacology, Home Infusion, Diabetes, Pharmacology, Oncology, Compounding, Pharmacy Practice, Pharmacoeconomics, Regulatory Affairs, Disease Management, Community Pharmacy, Medicaid, Medical Education, Patient Safety, Pharmacueticals, Pharmaceutical Industry, Medicine, Healthcare Management
Education
Massachusetts College of Pharmacy and Health Sciences 1991 — 1994
Bachelor of Science (BS), Pharmacy
New Hampshire College 1987 — 1989
mba, Finance, General
Mithibai College
Omnicare of South Dakota October 2008 - November 2011
Omnicare of South Dakota October 2008 - November 2011
CIGNA Tel-Drug October 2006 - October 2008
Osco Drug May 2002 - May 2003
Skills
Certified Psychiatric..., Intravenous Drug..., 6 years of consulting...
Education
South Dakota State University 1997 — 2002
PharmD, pharmacy
Northwern College 1996 — 1997
Wilkes Barre Miners August 2015 - Present
Philadelphia Jr Flyers June 2014 - Present
Waste Management May 2013 - July 2014
Thompson Toyota August 2012 - May 2013
Liberty Coating Company, LLC September 2010 - December 2012
BDP International 2008 - 2010
CIGNA Tel-Drug 2006 - 2008
Stone Harbor Beach Patrol May 2001 - September 2006
Skills
Coaching, Sports Coaching, Recruiting, Sales, Account Management, Team Leadership, Team Management, Sports, Business Strategy, New Business Development, CPR Certified, Logistics, Supply Chain, Leadership, Team Building, Sales Operations, Strategy, Logistics Management, Marketing, Ocean Freight, Supply Chain Management, Public Relations, Strategic Planning, Business Development, Public Speaking, NIMS, Marketing Strategy, Management, Operations Management, Customer Service, Sales Management, Event Planning, Training, Six Sigma, Process Improvement, Sales Presentations, Event Management, Fundraising, Pricing, Key Account Management, Product Development, Customer Satisfaction, Sales Process, Forecasting, chemical logistics, Sports Management, Sports Marketing, Athletics
Education
New Hampshire Jr Monarchs Hockey Club 1999 — 2001
Jr A Ice Hockey Player, Eastern Junior Hockey League, Jr A
Lebanon Valley College 2001 — 2005
Bachelor of Science (BS), Business Administration and Management
Vermont Academy 1996 — 1998
High School Diploma, High School/Secondary Diplomas and Certificates
The Hun School of Princeton 1995 — 1997
3.5 GPA as a high school freshman and sophomore prior to departing to attend Vermont Academy, High School/Secondary Diplomas and Certificates
Esurance April 2006 - Present
Esurance April 2006 - Present
Esurance April 2006 - Present
CIGNA Tel-Drug February 2000 - March 2006
Tel-Drug January 1999 - March 2002
Skills
Fast Learner, Adaptable to Changes, Positive Can-do Attitude, Enthusiastic..., Open-mindedness, take pride in quality..., Organization, Prioritize Workload, freindly yet..., dedicated employee, Superb Communicator
Education
National American University 2010 — 2012
Medical Insurance Coding Specialist/Coder
Southeast Technical Institute 2000 — 2001
Medical Coding - National American University
Computer Programming & Networking
Self-employed 2011 - Present
CIGNA Tel-Drug October 2010 - July 2011
United States Postal Service June 2007 - October 2010
Skills
Sales, Customer Service, Service Delivery, Computers
Education
Solano Community College 1999 — 2000
Associate's degree, Criminal Justice and Corrections
Ramstein American High School 1994 — 1998
High School Diploma, BUsiness
Caremark SilverScript Insurance April 2012 - Present
Cigna Home Delivery Pharmacy May 2008 - April 2011
CIGNA Tel-Drug 2008 - 2010
Skills
Sales, Sales Management, New Business Development, Marketing, Salesforce.com, Business Development, Strategic Planning, Negotiation, Sales Process, Social Media, Team Building, B2B, Solution Selling
Education
Colorado Technical University-Sioux Falls 2008 — 2010
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Sioux Falls 1991 — 1993
Bachelor of Arts (B.A.), Business Administration and Management, General
MedVantx April 2013 - Present
CIGNA Tel-Drug October 1999 - June 2008
Econofood (Nash Finch) November 1997 - September 1999
Snyder Clinic Pharmacy May 1993 - November 1997
Skills
Pharmacy Benefit..., Pharmacueticals, Pharmacists, Pharmacy, Patient Counseling, Clinical Research
Education
South Dakota State University 1989 — 1993
Bachelor of Pharmacy (B.Pharm.), Pharmacy
Essenza Day Spa August 2013 - Present
Hand & Stone Massage and Facial Spa - Winter Park Village July 2013 - Present
CIGNA Tel-Drug 2007 - 2012
Education
Lansdale School of Business 2012 — 2013
Massage Therapy, Massage Therapy/Therapeutic Massage, A
CIGNA Tel-Drug May 2006 - Present
CorTrust Bank December 2005 - April 2006
Sunshine Dairy Foods, LLC February 2003 - December 2005
Skills
Experience with working..., Certified Pharmacy..., Proficient with Word,..., 7 years of experience..., Excellent time...
Education
Colorado Technical University-Online 2010 — 2014
Bachelor's degree, Health/Health Care Administration/Management