Sterling Insurance, A Windsor Health Group Company
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Sterling Insurance, A Windsor Health Group Company Employees
Muljat Group North January 2009 - Present
Sterling Insurance, A Windsor Health Group Company November 2006 - June 2008
Skills
Buyer's Agent, Short Sales, Land & Construction, First Time Home Buyers, Sellers, Residential Homes, Commercial Real Estate, REO, Relocation, Foreclosures, Condos, Single Family Homes, Buyer Representation, Real Estate, Buyers, New Home Sales, Referrals
Education
Western Washington University 2003 — 2006
BA, Sociology, Philosophy, Economics
Olympic College 2001 — 2003
Arts andAssociates
Peak-Ryzex March 2014 - Present
Sterling Insurance, A Windsor Health Group Company May 2013 - August 2013
Sterling Insurance, A Windsor Health Group Company October 2011 - May 2013
Sterling Insurance, A Windsor Health Group Company March 2007 - October 2011
Sterling Insurance, A Windsor Health Group Company September 2004 - March 2007
Sterling Insurance, A Windsor Health Group Company October 2001 - September 2004
Skills
Insurance, Medicare, Health Insurance, Employee Benefits, Training, HMO, Vendor Management, HIPAA, Customer Service, Claim, Medicare Part D, Health Policy, Medicaid, Healthcare, Management, Microsoft Office, Project Management, Process Improvement, Microsoft Excel, Microsoft Word, Risk Management, Program Management, SharePoint, Healthcare Management, Employee Management, PPO, Healthcare Industry, Provider Relations, Policy, Team Leadership, Leadership, Managed Care, Access, Call Centers, Analysis, Hiring, Interviews, Network Development, Change Management, Credentialing, Team Building, Employee Relations, Recruiting, Coaching, Inventory Management, Event Planning, Event Management, Time Management
Education
Skagit Valley College 2003 — 2003
Registered Nursing/Registered Nurse
Whatcom Community College 1999 — 2001
Lummi Indian Business Council March 2008 - June 2013
Sterling Insurance, A Windsor Health Group Company September 2007 - March 2008
T-Mobile July 2006 - September 2007
The Home Depot January 2006 - July 2006
T-Mobile August 2001 - December 2005
Skills
Database Administration, Business Analysis, Process Management, Information Technology, Technical Writing, Microsoft Technologies, Microsoft SQL Server, Dreamweaver, Adobe Fireworks, Photoshop
Education
Bellevue Community College 2004 — 2004
Certification, Business Administration and Management, General
Lynden Christian High 1996 — 1999
Diploma, General
The Assurance Group August 2015 - Present
Sterling Insurance, A Windsor Health Group Company January 2011 - Present
Sterling Insurance, A Windsor Health Group Company November 2009 - December 2010
Sterling Insurance, A Windsor Health Group Company June 2008 - November 2009
Skills
Insurance, Sales, Life Insurance, Medicare, Health Insurance, Sales Management, Team Building, Term Life Insurance, Disability Insurance, Management, Marketing, Account Management, Critical Illness, Whole Life, Customer Service, New Business Development, Strategic Planning, Employee Benefits, Training, Microsoft Office, Team Leadership, Commercial Insurance, Property & Casualty..., Underwriting, General Insurance, Process Improvement, Project Management, Recruiting, Leadership
Education
University of Louisiana at Lafayette 1999 — 2006
Bachelor of Science (BS), Marketing
Acadiana High School 1995 — 1999
High School diploma
Whatcom Educational Credit Union-WECU® February 2015 - Present
Sterling Insurance, A Windsor Health Group Company June 2007 - January 2015
Skills
Strategic Financial..., Expense Budget..., P&L Budget Management, Managing Project Budgets, Mergers & Acquisitions, Financial Controlling, Capital Budgeting, Operating Budgets, Marketing Budget..., IT Financial Management, Forecasting, Vendor Management, Contract Negotiation, RFP, Strategic Leadership, Team Leadership, Project Management, Executive Management, Budgets, Business Analysis, Health Insurance, Leadership, Management, Strategic Planning, Microsoft Excel, Process Improvement, Insurance, P&L Management, Financial Planning, Analysis, Finance, Customer Service
Education
Western Washington University 1997 — 1999
Bachelor of Arts (BA), Business Administration and Management, General
Everett Community College 1994 — 1996
Associate of Arts and Sciences (A.A.S.), General Studies
UPS March 2015 - Present
Concentrix July 2014 - March 2015
Concentrix August 2013 - June 2014
Eastwood Middle School August 2012 - June 2013
DICK'S Sporting Goods May 2012 - August 2012
City of Mauldin July 2008 - May 2012
Sterling Insurance, A Windsor Health Group Company October 2007 - July 2008
Skills
Customer Service, Sales, Team Management, Time Management, Public Relations, Program Management, Customer Satisfaction, Budgets, Human Resources, Sales Management, Purchasing, Strategic Planning, Healthcare, Microsoft Office, Training, Leadership, Team Leadership, Team Building, Coaching
Education
North Greenville University 2003 — 2007
Bachelor's degree, Business Management
North Greenville University 2005 — 2007
Associate's degree, Business Administration
Sterling Insurance, A Windsor Health Group Company December 2014 - Present
WesTower Communications May 2014 - November 2014
Parametric May 2013 - April 2014
Sterling Insurance, A Windsor Health Group Company December 2006 - February 2013
Skills
Finance, Analysis, Insurance, Financial Reporting, Financial Analysis, Data Analysis, Business Analysis, Access, Forecasting, Process Improvement, Risk Management, Pricing, Account Reconciliation, Accounts Receivable, Revenue Recognition, Team Leadership, Financial Risk, Underwriting, Financial Services, Mortgage Lending, Management, Revenue Forecasting, New Business Development, Valuation, SQL, Accounting
Education
Kuban Institute of International Business and Management 1996 — 2001
Master Degree, Finance
Aspect Business School in Dublin 2001 — 2001
Certificate, Business English for Banking and Marketing
London Stanton School 1996 — 1996
Certificate, Business English and Business Ethics
State Farm July 2014 - Present
State Farm November 2013 - July 2014
Sterling Insurance, A Windsor Health Group Company September 2010 - November 2013
Sterling Insurance, A Windsor Health Group Company July 2008 - September 2010
Sterling Insurance, A Windsor Health Group Company February 2008 - July 2008
Sterling Insurance, A Windsor Health Group Company August 2007 - February 2008
Skills
Insurance, Health Insurance, Sales Management, Sales, Medicare, Life Insurance, New Business Development, Strategic Planning, Team Building, Marketing, Sales Presentations
Education
Mercyhurst College 2001 — 2005
Criminal Justice and Corrections
Self-employed October 2012 - Present
Sterling Insurance, A Windsor Health Group Company May 2010 - October 2012
Colonial Life January 2009 - 2010
Physicians Mutual 2008 - 2010
Skills
Life Insurance
Education
University of Kentucky 1972 — 1977
Bachelor of Science (BS), Soil Science and Agronomy, General
CMAC Judo April 2012 - Present
Colibrium March 2015 - Present
ColibriumDirect September 2014 - March 2015
ColibriumDirect September 2013 - August 2014
Aflac May 2013 - September 2013
Sterling Insurance, A Windsor Health Group Company September 2012 - May 2013
Target June 2005 - May 2011
Skills
Customer Service, Microsoft Office, Strategic Planning, PowerPoint, Life Insurance, Small Business, Insurance, Microsoft Excel, Microsoft Word, Employee Benefits, Windows, Teaching, Budgets, Outlook, Team Building, Leadership, Research, Photoshop, Negotiation, sales, Direct Sales, HIPAA, Interviews, Lead Generation, Vendor Management, Training, Coaching, Management, Call Centers, Project Management, Business Process, Project Planning, Telecommunications..., Microsoft CRM, Reporting & Analysis
Education
Everest University-Brandon 2013 — 2015
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services
Roswell High School 1994 — 1997
DST Health Solutions September 2014 - Present
Cigna-HealthSpring April 2014 - May 2014
Sterling Insurance, A Windsor Health Group Company September 2012 - April 2014
Community Health Systems April 2008 - September 2012
TEKsystems July 1999 - March 2008
Skills
RFP, Data Center, PMP, Vendor Management, Mergers, Healthcare Information..., Project Portfolio..., SDLC, Process Improvement, Project Management, Program Management, PMO, Business Analysis, Resource Management, Team Leadership, Disaster Recovery, SharePoint, Software Project..., Business Process..., Risk Management, Visio, Cross-functional Team..., MS Project, Outsourcing, EHR, HIPAA, Leadership, Management, Information Technology, Requirements Analysis, IT Strategy, Software Implementation, Software Documentation, Business Process, IT Management, ITIL, Integration, Mergers, Project Planning, Change Management, Agile Methodologies, Healthcare, Business Intelligence
Education
Capella University 2008 — 2012
BS, IT - Project Management, 3.995
Signature Home Health and Hospice July 2014 - Present
Avamere Health Services January 2013 - July 2014
Sterling Insurance, A Windsor Health Group Company June 2012 - December 2012
OSU Catering September 2009 - June 2012
MaPS Credit Union June 2007 - September 2008
Skills
Human Resources, Customer Service, PowerPoint, Microsoft Excel, Leadership Development, Public Speaking, Team Leadership, Budgets, Strategic Planning, Networking, Community Outreach
Education
Oregon State University 2008 — 2012
Bachelor of Science (B.S.), Business Managment
North Salem High School 2004 — 2008
Diploma, Business Endorsement
Advanced Tissue July 2015 - Present
Sterling Insurance, A Windsor Health Group Company December 2012 - June 2015
Trinity Roofing Solution October 2010 - December 2012
Skills
Office Management, Process Scheduler, Administrative..., Microsoft Office, Outlook, Microsoft Excel, Customer Service, Microsoft Word, Office Administration, Accounts Payable, Contract Management, Invoicing, Budgets, PowerPoint, Accounts Receivable
Education
The University of Texas at Arlington 1989 — 1991
General Studies
Sterling Insurance, A Windsor Health Group Company April 2014 - Present
Your Way Cuisines October 2012 - Present
1st Option Infusion & Home Health 2006 - Present
PDI-Inc., Lafayette, LA October 2007 - September 2008
Skills
Account Management, Sales Management, Sales Operations, Customer Service, New Business Development, Cold Calling, Direct Sales, Medical Devices, Healthcare, Team Building, Strategic Planning, Marketing
Education
University of Louisiana at Lafayette 1993 — 1998
Bachelor of Arts (B.A.), Speech, Language and Hearing Specialist
Bankers Life and Casualty Company November 2011 - Present
Bankers Life and Casualty Company November 2012 - September 2014
Sterling Insurance, A Windsor Health Group Company September 2010 - November 2012
McDowell Funeral Homes, Inc. February 2003 - March 2009
Skills
Insurance, Health Insurance, General Insurance, Life Insurance, Term Life Insurance, Disability Insurance, Liability, Long-term Care, Fixed Annuities, Customer Service, Team Building, Medicare, Training, Event Planning, Leadership, Whole Life, Employee Benefits, Small Business, Nonprofits
Education
Texas State Technical College Waco
Associate's degree, Computer Science
University of Southern California
Accounting
Macy's March 2013 - December 2014
Bellingham International Airport May 2013 - September 2013
Target October 2012 - December 2012
United States Postal Service February 2012 - May 2012
Sterling Insurance, A Windsor Health Group Company June 2008 - January 2011
Sterling Insurance, A Windsor Health Group Company October 2006 - June 2008
Department of Veterans Affairs November 2002 - June 2006
Department of Veterans Affairs February 2000 - November 2002
Department of Veterans Affairs June 1998 - February 2000
Department of Veterans Affairs June 1997 - June 1998
Skills
Histopathology, Navy, Mental Health, Aerospace Medicine, Air Force, Healthcare, Amateur Radio Operator, Eagle Scout, Data Entry, Microsoft Office, Employee Training, Medicare, Insurance, Program Management, Process Improvement, HIPAA, Quality Assurance, Policy, Leadership, Analysis, Hospitals, Time Management
Education
West Texas A&M University 1999 — 2001
Computer and Information Sciences and Support Services
Amarillo College 1993 — 1995
Registered Nursing/Registered Nurse
University of New Mexico-Gallup Campus 1991 — 1992
Registered Nursing/Registered Nurse
Austin Peay State University 1981 — 1991
Pre-Medicine/Pre-Medical Studies
Calliber July 2013 - Present
Progressive Insurance June 2000 - July 2013
Progressive Insurance June 2000 - July 2013
Sterling Insurance, A Windsor Health Group Company 1993 - 1999
Skills
Insurance Adjusting, Property & Casualty..., Commercial Insurance, Information Technology, Customer Service, Estimates
Education
University of Central Oklahoma 1992 — 1993
Business Administration and Management, General
Wright Career College 1992 — 1993
Associate's Degree, Accounting and Business/Management
McMaster-Carr May 2014 - Present
Homrich Berg May 2012 - March 2014
Modern Real Estate Inc November 2010 - May 2013
J.P. Morgan September 2012 - January 2013
Morgan Stanley Smith Barney September 2011 - December 2011
State Financial Services March 2011 - September 2011
Ross & Company June 2011 - August 2011
Sterling Insurance, A Windsor Health Group Company May 2010 - August 2010
Skills
Financial Analysis, Investments, Financial Modeling, Bloomberg Terminal, Strategic Financial..., Valuation, Asset Allocation, Microsoft Excel, Wealth Management, Portfolio Management, Investment Management, Retirement Planning, PowerPoint, DCF, Asset Managment, Bloomberg, Microsoft Office, Equity Research
Education
Boston University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Finance, General
The Harvey School 2007 — 2009
HS Diploma
Indepdendent Insurance Agent March 2015 - Present
Sterling Insurance, A Windsor Health Group Company January 2015 - February 2015
Henry Schein May 2012 - July 2013
Henry Schein December 2011 - May 2012
Henry Schein April 2010 - December 2011
Target August 2009 - April 2010
Furman University May 2006 - September 2006
Greenville Country Club August 2005 - March 2006
Skills
Medical Devices, Leadership, Microsoft Word, Microsoft Office, Medical Terminology, Data Analysis, Creating New Procedures, Computer Maintenance, Microsoft Excel, Database Development, Sales, Sales Management, Life Insurance, Medicare Supplements, Long Term Care Insurance
Education
University of South Carolina-Columbia 2013 — 2014
Biomedical Sciences, General
University of South Carolina School of Law 2007 — 2008
Furman University 2004 — 2007
Bachelor of Arts (B.A.), Political Science
Sterling Insurance, A Windsor Health Group Company January 2015 - Present
Sterling Insurance, A WellCare company January 2012 - January 2015
Sterling Insurance, A Windsor Health Group Company 2009 - 2012
Sterling Insurance, A Windsor Health Group Company 2007 - 2009
Sterling Insurance, A Windsor Health Group Company 2007 - 2007
Gap Inc. October 2003 - November 2006
Skills
Employee Relations, Employee Benefits, Human Resources, Succession Planning, Benefits Administration, Recruiting, Onboarding, Outlook, Health Insurance, Process Improvement, Insurance, Organizational..., Performance Management, HRIS, Deferred Compensation, Leadership, Organizational..., Strategic Planning, Training, Employee Engagement, Employee Training, Coaching, New Hire Orientations, Talent Acquisition, Time Management, Vendor Management, Workforce Planning, Event Planning
Education
Bellevue College 2001 — 2005
Associate's degree
Standard Life & Casualty Company July 2014 - Present
Sterling Insurance, A Windsor Health Group Company June 2010 - June 2014
Ovations Insurance Solutions - UnitedHealth Group June 2007 - June 2010
Ovations Insurance Solutions - UnitedHealth Group October 2004 - June 2007
CIGNA Tel-Drug June 2003 - September 2004
CIGNA HealthCare August 2002 - June 2003
CIGNA HealthCare November 1999 - August 2002
CIGNA International March 1997 - November 1999
CIGNA HealthCare July 1995 - March 1997
The Moses H. Cone Memorial Hospital May 1994 - October 1994
Skills
Healthcare, Medicare, Insurance, Health Insurance, International Business, Marketing Strategy, Sales Management, Brokers, Training, Life Insurance, Leadership, Product Management, Analysis, Cross-functional Team..., HIPAA, Marketing, Management, New Business Development, Business Strategy, Medicare Part D, Strategy, Managed Care, Advertising, Business Process..., Long-term Care, Strategic Planning, Team Leadership, Mergers & Acquisitions, Business Development, Selling, Sales, Health Policy, Process Improvement, Business Process, Team Building, Executive Management, Direct Sales, Competitive Analysis, Healthcare Industry, Product Launch, Segmentation, Budgets, Entrepreneurship, Direct Marketing, Pricing, CRM, Product Marketing
Education
Duke University - The Fuqua School of Business 1993 — 1995
MBA, Health Services Management
Brigham Young University 1987 — 1993
BS, Microbiology
Viewmont High School 1984 — 1987
Diploma
Sterling Insurance, A Windsor Health Group Company 2012 - Present
Windsor Health Plan 2011 - 2012
Windsor Health Plan 2009 - 2011
Sterling Insurance, A Windsor Health Group Company 2007 - 2009
Echo Mae Piano 2003 - 2007
Western Washington University 2000 - 2002
Olympic Park Institute 1997 - 2000
Skills
Data Analysis, Access, Training, Leadership, Analysis, Human Resources, Software Documentation, Process Improvement, Insurance, Recruiting, Microsoft Office, Management, Strategic Planning, Project Management, Teaching, Health Insurance, Public Speaking, Time Management, Microsoft Excel, Outlook, PowerPoint, Research, Interviews, Microsoft Word, Event Planning, Healthcare, Sales, HIPAA, Fundraising, Databases, Windows, Social Networking, SharePoint, Editing, Reporting & Analysis, Proposal Writing, SQL, Staff Development, Non-profits, Event Management, Troubleshooting, Executive Support, Report Writing, Team Management, Corporate Recruiting, Problem Analysis, Analytic Problem Solving, TESOL, Employee Training, Oracle SQL Developer
Education
Western Washington University
Wonkwang University
Certificate in Korean Language & Cultural Studies
Southern Wine & Spirits May 2015 - Present
Southern Wine & Spirits May 2013 - April 2015
Southern Wine & Spirits August 2012 - May 2013
Sterling Insurance, A Windsor Health Group Company June 2012 - July 2012
Skills
Microsoft Office, HTML, CSS, SDLC, Telecommunications, Virtual Collaboration, SharePoint, Lean Manufacturing, Visual Basic, SQL, Business Objects, Microsoft Excel, Supply Chain Management, Visio, Data Analysis, Analysis, Team Leadership, Forecasting, Inventory Management, Customer Service, Purchasing, Outlook, Databases, Process Improvement, Access, Business Analysis, Business Intelligence
Education
Western Washington University 2008 — 2012
Bachelor's degree, Management Information Systems
Central Washington University 2008 — 2008
Black & Associates Insurance September 2013 - Present
Black & Associates Insurance April 2013 - Present
Sterling Insurance, A Windsor Health Group Company January 2013 - April 2013
Irwin Dental Center 2005 - 2011
Olympic Peninsula Dental Society September 2006 - November 2010
Seams to be April 2004 - May 2005
Skills
Internal Communications, Marketing Communications, Microsoft Office, Confidentiality, Organization, Problem Analysis, Multi Tasking, Agenda Development, Meeting Planning, Social Media Marketing, Inventory Management, Multi-line Phone, Data Processing, Customer Service, Business Networking, Event Planning, Fundraisers, Life & Health Insurance..., Licensed Property &..., Insurance, Public Speaking, PowerPoint, Microsoft Excel, Health Insurance, Medicare Supplements, Life Insurance, Strategic Selling, Underwriting
Education
Peninsula College 2011 — 2012
NW Education
Insurance
Spokane Falls Community College
Sterling Insurance, A Windsor Health Group Company July 2008 - Present
Intellicheck Mobilisa 2004 - 2008
Lockheed Martin Information Technology 1996 - 2004
Washington State Department of Revenue 1994 - 1995
United States Navy 1987 - 1990
Skills
Process Improvement, Software Documentation, Vendor Management, Project Management, Requirements Gathering, SharePoint, Access, Requirements Analysis, SDLC, Databases, Visio, Business Analysis, Software Project..., Insurance, SQL, Agile Methodologies, Microsoft SQL Server, HIPAA, C#, Analysis, Web Application Design, Client-server..., Oracle Database, Visual Studio, ASP.NET, Web Development, Web Applications, Responsive Web Design, XML, PowerBuilder, Enterprise Software, Telerik
Education
Eastern Washington University 1992 — 1994
BA, MIS
Columbia Basin College 1990 — 1992
Associate of Arts and Sciences (A.A.S.)
Premier Medical Group March 2013 - Present
Sterling Insurance, A Windsor Health Group Company July 2011 - March 2013
Windsor Health Plan August 2006 - July 2011
Skills
Medical Billing, Medicare, Medicare Part D, Customer Service, Medicare/Medicaid..., Medicare Advantage, Call Centers, Claims Resolution, Claims Management, Claims Handling, Denials, Prior Authorization, Authorization, Multi-line Phone, NextGen, xcelys, Athena, CMS-1500, CMS, cahaba gba, Medicare Part C, Medicare Prescription..., Medicare Supplements, Medical Devices, DME, Medical Coding, Medical Compliance, Tenncare, Medicaid, Health Insurance, HIPAA, Insurance, Healthcare, Managed Care
Education
Austin Peay State University 2007 — 2010
Springfield High School 2000 — 2004
Fortress Brokerage Solutions September 2013 - Present
Legacy Partners of Georgia February 2011 - September 2013
Sterling Insurance, A Windsor Health Group Company March 2012 - May 2013
Bankers Life and Casualty March 2011 - March 2012
The Guardian Life Insurance Company September 2010 - February 2011
Penn Mutual October 2008 - September 2010
MetLife Financial Services May 2004 - October 2008
New York Life Insurance Company 2002 - 2004
Woodstock Financial Group, Inc. 1993 - 1995
Skills
Branch Management, Sales Recruitment, Sales Coach, Sales Management, Sales Improvement, Training/Mentoring, Wealth Management, Sales Team Training, Team Building, Call Center Development, Investment Strategies, Equity Trading, Insurance Planning, Financial Services, Medicare Supplements, Performance Improvement, Securities, Retirement Planning, Medicare, Financial Planning, Investments, Recruiting, Training, Strategic Financial..., Financial Planners, Sales, Insurance, Life Insurance, Long Term Care Insurance, Management Consulting, General Insurance, Term Life Insurance, Fixed Annuities, Executive Management, Business Development, Management, Selling, Risk Management, Sales Process, Coaching, Leadership, Cross-functional Team..., Employee Benefits, Disability Insurance, Long-term Care, Whole Life, Retirement, Finance
Education
The American College 2004 — 2010
CLU, ChFc & CFP
State University of New York at Oswego 1979 — 1984
BA, Political Science
Coastal Administrative Services May 2014 - Present
Camping World and Good Sam 2011 - 2012
Sterling Insurance, A Windsor Health Group Company May 2006 - November 2010
Regence BlueShield of Washington October 1997 - February 2006
Skills
Health Insurance, Medicare, Insurance, Customer Service, Medical Billing, HIPAA, Medicare Part D, Subrogation, Time Management, Claim, Medical Coding, Provider Relations, Process Improvement, Data Entry, Microsoft Office, Ten Key, Phone Etiquette, Multi-line Phone, Customer Satisfaction, Customer Retention, Medical Terminology, Reporting & Analysis, Close Attention to..., Accurate Data Entry, Accurate Record Keeping, HMO, Medicaid, Healthcare, Leadership, Typing, Multi Tasking, Dental Insurance, Medicare Advantage, Coordination of Benefits, Appeals, Self Insured Benefits, Appointment Scheduling, Cashiering, Cash Handling, Customer Engagement, Front Office, Office Equipment
Education
Skagit Valley College 1995 — 1997
Associate's degree, Business, Management, Marketing, and Related Support Services
Liberty National Life Insurance Company October 2010 - Present
Sterling Insurance, A Windsor Health Group Company July 2008 - October 2010
Skills
Strategic Planning, Sales Management, Top Producer, Strategic Leadership, Recruiting, Effective Sales Trainer, Conduct Effective Sales..., Management, Training, Sales Process, Insurance, Employee Benefits, Team Building, Direct Sales, Account Management, Customer Retention, Customer Service, Sales, Term Life Insurance
Education
Tarrant County College 2004 — 2006
Sterling Insurance, A Windsor Health Group Company April 2015 - Present
Sterling Insurance September 2008 - Present
Anheuser-Busch September 1996 - August 2008
Skills
Insurance, Employee Benefits, Health Insurance, Disability Insurance, Medicare, Life Insurance, Term Life Insurance, Whole Life, Fixed Annuities, Managed Care, Long-term Care, HMO, Medicare Part D, HIPAA, Team Building, Sales, Leadership, Customer Service, Management, Sales Management, Dentistry
Education
University of Missouri-Columbia 1991 — 1996
Bachelor of Applied Science (BASc), Criminology
Haggen, Inc. October 2012 - June 2015
Sterling Insurance, A Windsor Health Group Company November 2006 - December 2011
Barron Smith Daugert, PLLC September 2003 - October 2006
Midland Steel Company April 1994 - May 2003
Skills
Invoicing, Accounts Payable, Payroll, Accounts Receivable, Journal Entries, Account Reconciliation, SAP, Great Plains, JD Edwards, QuickBooks, Oracle, Microsoft Excel, Microsoft Word, Secretarial Skills, Administrative..., Receptionist Duties, Concur, Outlook, Databases, Microsoft Dynamics GP, Accounting, Access
Education
Missouri Western State University 1987 — 1992
Bachelor of Science (B.S.), Accounting
Missouri Western State University 1987 — 1992
Bachelor of Science (B.S.), Accounting and Business/Management
CRISTA Media March 2015 - Present
Sterling Insurance, A Windsor Health Group Company May 2009 - March 2015
Logos Research Systems, Inc. March 2009 - April 2009
PacifiCare Health Systems October 2004 - February 2007
Skills
Insurance, Microsoft Excel, Customer Service, Microsoft Word, Project Management, Strategic Planning, PowerPoint, Process Improvement, Health Insurance, Copywriting, Marketing Copy, Copy Editing, Account Management, Vendor Relationships, Direct Mail, Web Content, Sales, Editing, Marketing Strategy, Marketing, Social Media Marketing, Online Marketing, Marketing Communications, Online Advertising, Advertising
Education
Oklahoma State University 1993 — 1997
Bachelor of Science (BS), Marketing/Management
Comcast Cable Insurance AgentBankers Life and Casualty CompanySeptember 2014 - May 2015
Sterling Insurance, A Windsor Health Group Company May 2014 - September 2014
PepsiCo - Frito Lay August 2002 - February 2014
Mountain West Moving and Storage January 1995 - September 2002
Skills
Direct Store Delivery, Consumer Products, Cross-functional Team..., Customer Insight, IRI, FMCG, Key Account Development, Sales, Merchandising, Management, Competitive Analysis, Sales Process, Forecasting, Marketing Management, Analysis, Market Research, Customer Satisfaction, Marketing Strategy, Business Strategy, Strategic Planning, Marketing, Grocery, Inventory Management, Shopper Marketing, Training, Pricing Strategy, Distributors, Customer Marketing, Brand Equity, Market Analysis, New Business Development, Market Planning, Demand Planning, Sales Presentations, Beverage Industry, AC Nielsen, National Accounts, Retail, Sales Management, Customer Service, Microsoft Office, Team Building, Leadership, Leadership Development, Insurance
Education
Corban University 2011 — 2013
Master of Business Administration (MBA), Human Resources Management and Services, 4.0
Eastern Oregon University 1996 — 2000
Bachelor of Science (BS), History
BenefitMall August 2014 - Present
BenefitMall (Formerly known as CompuPay) July 2013 - August 2014
Just Right HD Installations January 2008 - July 2014
Dell May 2011 - 2013
grace church nashville 2010 - 2012
Charter Communications October 2007 - March 2011
Sterling Insurance, A Windsor Health Group Company March 2007 - July 2007
Network Telephone Company 2006 - 2007
Independent Life and Health Insurance Agent 2005 - 2007
HFC (Household Finance Corp) 2004 - 2005
Skills
Networking, Troubleshooting, Training, Technical Support, Help Desk Support, Windows 7, Call Centers, Microsoft Office, Customer Service, Computer Hardware, Citrix, Management, Interviews, Wireless Networking, Analysis, XP, Windows XP, Software Documentation, Mortgage Lending, Cabling, Leadership, System Deployment, Public Speaking, Customer Satisfaction, Rapidly Changing..., Implementer, Teaching Adults, Concur, HP Service Manager, Life Insurance, Individual Health..., Electronics, C-level support, Team Mentoring, Travel Management, Expense Reports, JUNOS, Event Videography, Telecommunications, Conflict Management, Problem Solving, Military Experience, Mobile Devices, Premise Wiring, Social Media, Medicare Advantage, Dameware
Education
University of Phoenix 2006 — 2009
BS, Business Management
Marion Military Institute 1987 — 1989
HS Diploma
Sterling Insurance, A Windsor Health Group Company November 2014 - Present
SHI May 2007 - April 2011
SHI International Corp. March 2005 - June 2007
SHI International Corp. March 2003 - March 2005
SHI International Corp. May 2001 - March 2003
SHI International Corp. May 2000 - May 2001
Skills
Medicare Supplements, Life Insurance, Critical Care, Dental Insurance, Business Development, Solution Selling, Microsoft Licensing, Software Industry, International Sales, Cloud Computing, CRM, Partner Management, Direct Sales, Channel, Professional Services, Sales, Channel Partners, Enterprise Software, Managed Services, SaaS, Account Management, Negotiation, Salesforce.com, Sales Process, Virtualization, Software Licensing, Leadership, Vendor Management
Education
The College of New Jersey 1996 — 1998
The College of New Jersey
None; studied nursing
Sterling Insurance, A Windsor Health Group Company November 2014 - Present
Poh's Insitute March 1993 - Present
The Guardian Life Insurance Company of America June 1999 - February 2012
Skills
Training, Project Management, Time Management, Program Management, Employee Training, Strategic Planning, Telecommunications, Insurance, Relationship-building..., Insurance Training, Business Strategy, Presentations, Sales&Marketing, Communication Skills, Entrepreneurship
Education
St. John's University 1983 — 1987
Bachelor of Science (B.S.), Communications & Business, 3,5
T-Mobile USA September 2010 - Present
Sterling Insurance, A Windsor Health Group Company January 2008 - September 2010
Sycor Productions April 2007 - February 2009
Advance America July 2006 - December 2007
Safelite Auto Glass May 2004 - July 2006
CAI Teleservices/Nextel/Chase July 2001 - July 2002
TCIM Teleservices September 1999 - September 2001
Skills
Call Center, Customer Service, Software Documentation, Troubleshooting, Customer Satisfaction, Team Leadership, Microsoft Office, Business Analysis, Training, Windows 7, Team Building, Outlook, Project Management, Access, Vendor Management, SharePoint, Leadership, Customer Retention, Employee Training, Avaya, Citrix, Forecasting, Databases, HTML, Performance Management, Teamwork, Team Management, Project Planning, Workforce Management, Data Entry, Windows, Data Analysis, Customer Experience, Process Improvement, Microsoft Word, PowerPoint, Microsoft Excel, Time Management, Program Management, Call Centers, System Administration, Networking
Education
University of Phoenix 2006 — 2010
Bachelors of Science, Business Information Systems
University of Phoenix
Associates of Science, Information Technologies
Independent Insurance Agent July 2015 - Present
Silver Legacy Resort Casino March 2006 - Present
Sterling Insurance, A Windsor Health Group Company October 2014 - June 2015
Eldorado Hotel Casino March 1987 - July 2005
Skills
Customer Satisfaction, Teamwork, Customer Retention, Health Insurance, Direct Sales, Customer Service, Sales Presentations, Casino Gaming, General Insurance, Dealers, Cash Handling Experience, Life Insurance, Microsoft Publisher, Customer Oriented, Microsoft Excel, Microsoft Office, Disability Insurance, Microsoft Word, Time Management
Education
Truckee Meadows Community College
Business
University of Nevada-Reno
Business/Computers
WNCC
Bookkeeping
EYE & EAR Clinic of Wenatchee December 2014 - Present
Sterling Insurance, A Windsor Health Group Company February 2012 - June 2014
Church of the Brethren December 1994 - September 2011
COB - OR/WA District October 1993 - December 1995
Burger King Corporation April 1980 - September 1992
Skills
Fundraising, Stewardship, Preaching, Planned Giving, Teaching, Volunteer Management, Community Outreach, Non-profits, Leadership, Public Speaking, Event Planning, Leadership Development, Creative Writing, Poetry, Tennis, Health Insurance, Life Insurance, Medicare, Program Management, Environmental Science, Team Management, Food Service, Restaurant Management, New Restaurant Openings, Direct Mail Campaigns, Camp Management
Education
University of La Verne 1974 — 1979
BS, Outdoor Education/Enviromental Biology
Manchester College 1974 — 1976
Physics, Astronomy, Humanities
Eagle Hospital Physicians April 2013 - Present
Sterling Insurance, A Windsor Health Group Company 2010 - 2012
St. Charles Health System 2003 - 2010
Les Schwab Tire Centers 2000 - 2003
Progressive Insurance 1996 - 1999
Skills
HIPAA, Medicare, Managed Care, Healthcare Management, Healthcare, Medicaid, Health Insurance, Healthcare Information..., Hospitals, Provider Relations, Health Policy, Medical Staff..., Credentialing, Insurance, Physician Relations, Revenue Cycle, Process Improvement
Education
Oregon State University 1992 — 1996
Bachelor of Science (BS), Behavioral Sciences
Intown Suites February 2015 - Present
Strategic Link Consulting May 2014 - January 2015
Sterling Insurance, A Windsor Health Group Company November 2011 - May 2014
Solid Source Realty July 2006 - November 2011
Bank of America April 2004 - July 2006
Capmark/CapMark Services September 1996 - December 2003
Skills
Treasury Management, Cash Management, Cash Flow Forecasting, Investment Banking, Analytical Reasoning, Relationship Management, Management, Banking, Bank Reconciliation, Journal Entries, Wire Transfers, Accounts Payable, Accounts Receivable, Microsoft Excel, Microsoft Word, Access, PowerPoint, SAP, JD Edwards
Education
University of Cincinnati College of Business
Bachelor of Business Administration (BBA), Finance and Management
Sterling Insurance, A Windsor Health Group Company April 2013 - Present
Sterling Insurance, A Windsor Health Group Company July 2007 - April 2013
Skills
Medical Underwriting, Claim Investigation, Customer Interaction, Microsoft Word, PowerPoint, Healthcare Industry, Healthcare, Customer Service, Customer Satisfaction, Medical Case Management, Case Management
Education
Bellingham Technical College
LPN
Combined Insurance January 2014 - Present
Sterling Insurance, A Windsor Health Group Company August 2009 - January 2014
IPA/ABBA April 2009 - August 2009
The Lionheart Group/Prepaid legal August 2008 - April 2009
Champion Lending March 2008 - July 2008
Hillcrest Bank July 2007 - March 2008
Premier Bank June 2005 - June 2007
Southwest Dealer Services, Inc May 2003 - May 2005
Ford Motor Credit September 1999 - May 2003
Bob Allen Ford February 1996 - July 1999
Skills
Medicare, Insurance, Sales, Health Insurance, Sales Management, Account Management, Financial Analysis, Customer Service, Credit, New Business Development, Fixed Annuities, Life Insurance, Team Building, Banking, Negotiation, Strategic Planning, Recruiting, Marketing, Critical Illness, Small Business, Finance, Team Leadership, Disability Insurance, Training, Medicare Part D, Cold Calling
Education
University of Houston 1977 — 1981
BS, Business
University of Houston 1977 — 1981
Bachelor of Science, Business
Sterling Insurance, A Windsor Health Group Company December 2014 - May 2015
Catalyst 360 July 2014 - December 2014
Pronet May 2013 - July 2014
Alere, Inc. July 2012 - May 2013
NV Notary January 1993 - December 2012
Pronet Reno May 2010 - November 2012
Paul Financial July 2007 - August 2008
MLSG Home Loans July 1999 - September 2006
Skills
Customer Relations, New Business Development, Customer Service, Microsoft Office, Word, Excel, Problem Solving, Accounts Receivable, Team Building, Account Management, Outlook, Billing, Teamwork, Administration, Sales Management, Time Management, Payroll, Sales Operations, National Accounts, Major Accounts, Customer Events, Microsoft Word, System Administration, Microsoft Excel, Training, Leadership, Management, Sales, Social Networking, Strategic Planning, Marketing
Education
University of Nevada-Reno 1990 — 1994
BS, Finance
Bishop Manogue High School 1981 — 1985
Catamaran June 2015 - Present
Catamaran July 2013 - June 2015
Sterling Insurance, A Windsor Health Group Company October 2012 - May 2013
Windsor Health Plan October 2010 - October 2012
Windsor Health Plan September 2006 - November 2010
HealthSpring June 2005 - September 2006
HealthSpring April 2003 - June 2005
HealthSpring February 2003 - April 2003
Skills
Managed Care, Medicare, Health Insurance, Healthcare, HIPAA, Medicare Part D, Insurance, Healthcare Management, Team Building, Microsoft Office, Pharmacy Benefit..., Account Management, Microsoft Excel, Outlook, Process Improvement, Pharmacy Automation, Employee Benefits, Pharmacy, HMO, Provider Relations, Healthcare Industry, Medicare Advantage, Utilization Management
Education
University of Mississippi 1999 — 2002
BA, Psychology
AARP/UHC/Optum May 2014 - Present
Farmers Insurance October 2013 - Present
National Career Skills Institute May 2012 - Present
Sterling Insurance, A Windsor Health Group Company June 2009 - March 2012
Premier Claims Administrators April 2008 - May 2009
Skills
Health Insurance, Term Life Insurance, Life Insurance, Disability Insurance, General Insurance, Whole Life, Fixed Annuities
Education
Georgetown College 1964 — 1966
Sterling Insurance, A Windsor Health Group Company April 2014 - Present
Hometown Health and Senior Care Plus May 2013 - April 2014
WMS Gaming December 2005 - March 2012
Skills
Customer Service, Microsoft Office, Office Management, Outlook, Office Administration, Calendaring, Event Planning, Accounts Payable, Payroll, Inventory, Purchasing, Minute Taking, Vendor Relationships, Vendor Contracts, Licensing, Human Resources, Executive Support, Compliance, Planning..., Employee Training, Training
Education
Contra Costa College 1994 — 2001
Journalism, Business Management, Accounting, Business, Advertising, Journalism
Contra Costa College 1996 — 2000
Associate's Degree, Business, Management, Marketing, and Related Support Services
Physicians Mutual June 2010 - Present
Bankers Life and Casualty January 2008 - June 2010
Sterling Insurance, A Windsor Health Group Company December 2006 - December 2007
Saks Fifth Avenue June 2000 - November 2006
Skills
Medicare, Health Insurance, Long-term Care, Process Improvement, Employee Benefits, Life Insurance, Fixed Annuities, Term Life Insurance, Disability Insurance, Long Term Care Insurance, Whole Life, Underwriting, Retirement Planning, Commercial Insurance, Critical Illness, Customer Service
Education
Dowling College 1994 — 1997
B.B.A., Marketing
Licensed Insurance agent December 2014 - Present
Sterling Insurance, A Windsor Health Group Company August 2010 - December 2014
PMA/Conseco February 2009 - July 2010
Branson, MO area February 2005 - November 2008
NYC area 1990 - 2005
KOFO, WMGU, WIGL, October 1978 - September 1990
Skills
Customer Service, Medicare, Sales Management, Sales, Insurance, Team Building, Account Management, Health Insurance, Sales training, Medicare Part D, Marketing, Leadership, Recruiting, Whole Life, Management, Life Insurance, Long-term Care, Employee Benefits, Cold Calling, Term Life Insurance, Selling Skills, Small Business, HMO, Direct Sales, Training, Healthcare, Sales Presentations, Health Policy
Education
Ottawa University 1978 — 1982
BA, Communications
Junior League September 2014 - Present
Metro Medical Supply, Inc. March 2014 - Present
Walgreens September 2013 - Present
Dispensary of Hope May 2013 - Present
Sterling Insurance, A Windsor Health Group Company August 2013 - February 2014
Donelson Drug Mart July 2012 - August 2013
Walgreens January 2011 - December 2012
University of Mississippi Medical Center July 2011 - June 2012
Donelson Hermitage Chamber of Commerce August 2012 - 2012
CVS Caremark Corporation December 2008 - January 2011
Skills
Pharmacy, Pharmacists, Clinical Pharmacy, Healthcare, Immunization, Hospitals, Pharmaceutical Industry, Patient Counseling, Clinical Pharmacology, Medicare Part D, Clinical Research, Patient Safety, Prescription, Medication Therapy..., Pharmacy Automation, Pharmaceutical Care, Community Pharmacy, Hospital Pharmacy, Pharmacy Practice, Formulary Review
Education
University of Mississippi 2007 — 2011
PharmD., Pharmaceutical Sciences
University of Mississippi 2005 — 2009
B.S., Pharmaceutical Sciences
Clinicient July 2014 - Present
Take Shape For Life September 2012 - Present
Columbia Roofing and Sheet Metal March 2014 - July 2014
Infependent January 2013 - March 2014
Sterling Insurance, A Windsor Health Group Company June 2011 - June 2013
Teufel Nursery, Inc. July 1994 - July 2010
Skills
Medicare Supplements, Insurance, Health Insurance, Annuities, Life Insurance, Medicare, Quickbooks, Budgeting, Forecasting, Excel, Strategic Planning, Employee Benefits, Inventory Management, Microsoft Office, Financial Reporting, Financial Accounting, Budgets, Habits of Health, Weight Loss Coaching, Healthy Eating, Healthy Lifestyles, Microsoft Excel, Leadership, Management, Fixed Annuities, Leadership Development, Accounting, Customer Service
Education
University of Georgia - Terry College of Business 1975 — 1977
MACC, Accounting
HealthMarkets July 2014 - Present
Arise Virtual Solutions Inc. August 2012 - October 2014
Sterling Insurance, A Windsor Health Group Company September 2011 - September 2012
Skills
Legal Research, Corporate Law, Legal Writing, Customer Service, Intellectual Property, Civil Litigation, Microsoft Office, Litigation, Real Estate, Insurance
Education
Kaplan University 2013 — 2014
Licentiate degree, Insurance
Clayton State University 2009 — 2010
Paralegal Certificate, Paralegal Studies
Knoxville College 1987 — 1991
Bachelor's Degree, Political Science
Methods Machine Tools, Inc. April 2014 - Present
Sterling Insurance, A Windsor Health Group Company October 2011 - January 2013
H & S Positioning, Nevada September 2008 - May 2010
Haselbach Surveying instruments, Inc. - Leica Geosystems - Americas November 1998 - September 2008
Point-of-Sale Inventory Management Computer Systems June 1992 - August 1998
Perkin-Elmer (ETEC Systems, Inc.) June 1988 - March 1992
Lawrence Livermore National Laboratory November 1979 - June 1988
US Navy September 1973 - September 1979
Skills
Team Leadership, Management, Training, Sales, Account Management, Marketing Strategy, Product Marketing
Education
Cal Poly San Luis Obispo 1983 — 1986
B.S., Mechanical Engineering
Staff Zone. June 2013 - Present
Sterling Insurance, A Windsor Health Group Company March 2012 - August 2012
Spherion September 2011 - January 2012
Eye Care Center October 2005 - May 2011
Skills
Team Building, Reports, Medical Billing, Records Management, Inventory Control, Expense Budget..., Customer Service, Administrative..., Data Entry, Microsoft Excel, Employee Benefits, Customer Satisfaction, Office Administration, Insurance, Training, Management, Sales
Education
Wake Technical Community College 2013 — 2013
Certificate, Human Resource Assistant
Wake Technical Community College 2013 — 2013
Certificate, Human(Social) Services Assistant
Shaw University 1987 — 1995
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies, 3.5
Humana April 2015 - Present
Humana September 2013 - April 2015
Sterling Insurance, A Windsor Health Group Company March 2010 - September 2013
NW Shippers, Inc. February 2006 - March 2010
Tailwind Management Systems Inc. 2009 - 2010
PACCAR June 1998 - January 2006
Argonne National Laboratory 1997 - 1997
Skills
Six Sigma, Process Improvement, Project Management, Program Management, Strategic Planning, Business Analysis, Business Process..., Project Portfolio..., Requirements Analysis, PMO, Management, Strategy, Enterprise Software, Leadership, Vendor Management, Quality Assurance, Cross-functional Team..., SDLC, Integration, IT Strategy, MS Project, SharePoint, Risk Management, Software Documentation, Change Management, Insurance, PMP, Analysis, Team Building, Operations Management, CRM, Project Planning, Business Process, IT Management, Team Leadership, Software Project..., Business Intelligence, Team Management, Outsourcing, Visio, Process Engineering, Budgets, Negotiation, Requirements Gathering, Management Consulting, Microsoft Project
Education
City University 2000 — 2002
Masters Certificate
Western Washington University 1994 — 1998
Bachelor of Science (B.S.)
University of Hawaii at Manoa 1994 — 1994
Whatcom Community College 1990 — 1994
Associate of Arts (AA)
Bellingham Technical College 1989 — 1991
Best Insurance Design July 2013 - Present
Sterling Insurance, A Windsor Health Group Company June 2013 - July 2013
Atlanta Oxygen & Medical Equipment 2010 - 2012
The Veranda May 2007 - October 2008
Federal Reserve Bank of Atlanta July 2000 - August 2006
Skills
Medicare, Health Insurance, Human Resources, Customer Service, Operations Management, Healthcare Industry, Alzheimer's Care, Purchase Management, Contract Negotiation, Contractual Agreements, Staff Supervision, Microsoft Word, Team Management, Mac OS X, Company Presentations
Education
Maryville University of Saint Louis 1986 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Sterling Insurance, A Windsor Health Group Company July 2001 - Present
Skills
Medicare, Provider Relations, Insurance, Network Development, Health Insurance, Long-term Care, Strategic Planning, Health Policy, Medicaid, Life Insurance, Brokers, PPO, Healthcare, Disability Insurance, Managed Care
Education
Carroll College
Bachelor of Science (BS), Psychology
None June 2014 - Present
Shilo Inns Suites Hotels April 2013 - September 2013
Sterling Insurance, A Windsor Health Group Company January 2012 - May 2012
Worldmark 2012 - 2012
National Financial Group for Bank of America December 2008 - March 2011
Skills
Financial Sales, Marketing, Sales Process, Sales Presentations, Mortgage Lending, New Home Construction..., Bank Recovery Specialist, Collections, Third Party Collections, Property & Casualty..., Life Insurance, Health Insurance, Credit Scoring, Credit Analysis, Credit Risk, Customer Service, Customer Satisfaction, Customer Experience, Customer Oriented, Computer Proficiency, Keyboardist, Ten Key, Front Desk, c, Cashiering, Schedule Appointments, Medical Terminology, Medical Coding, Multi-line Phone, Microsoft Office 2007, Filing, Data Entry, News Writing, Multi Tasking, Sales Commissions
Education
Lower Columbia College 2009 — 2014
Medical Billing, Health and Wellness Advocate, Over 3.53 Overall
Bellevue University 1976 — 1994
Bachelors of Professional Studies, Business Administration of Technical Services, A Average
Wayne State College 1969 — 1971
Two Years, English, Speech and Drama
Aflac March 2014 - Present
Northwest Savings Bank February 2010 - Present
Sterling Insurance, A Windsor Health Group Company June 2009 - December 2009
Palm City Shuttle Service March 1990 - March 2001
Skills
Microsoft Office, Sales, Data Analysis, Financial Accounting, Personal Budgeting
Education
DeVry University On-line 2011 — 2013
Finance and Financial Management Services
American InterContinental University 2007 — 2009
Associate of Arts (A.A.), Medical Coding and Billing
Windsor Health Group March 2009 - February 2013
Sterling Insurance, A Windsor Health Group Company April 2007 - March 2009
Sterling Insurance, A Windsor Health Group Company February 2006 - April 2007
Education
Whatcom Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Biological and Biomedical Sciences, GPA 3.95
Bellingham Technical College 2003 — 2005
Certificate of Nursing, Licensed Practical Nurse, GPA 3.95
PeaceHealth October 2011 - Present
University of Colorado Denver April 2009 - Present
Sterling Insurance, A Windsor Health Group Company 2004 - 2006
Skills
Palliative Care, Transitional Care, Care Coordination, Case Management, Public Health, Healthcare Management, Healthcare, Community Outreach, Medicare
Education
St. Louis University School of Nursing 1984 — 1986
Bachelor's Degree, Registered Nursing/Registered Nurse
Southern Adventist University 1978 — 1982
Bachelor's Degree, Behavioral Sciences, Social Work Emphasis
Sterling Insurance, A Windsor Health Group Company April 2000 - Present
Education
Texas Tech University
Colacurcio Brothers Construction August 2012 - Present
Sterling Insurance, A Windsor Health Group Company December 2008 - August 2012
Christ the King Community Church August 2006 - September 2008
Brown and Cole LLC January 1991 - April 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Budgets, Process Scheduler, Access, Human Resources
Education
Bellingham Technical College 1991 — 1991
Checker Training Course
Whatcom Community College 1988 — 1991
Farm/Farm and Ranch Management
Nooksack Valley High School