Experience
MedImpact  2013 - Present
OptumRx   2008 - 2013
Prescription Solutions  July 2007 - July 2008

Skills
Outcomes Research, Managed Care, PBM, Pharmacy Benefit..., Healthcare, Medical Writing, Pharmacists, Research, Pharmacoeconomics, Clinical Pharmacy, Health Economics, Utilization Management, Pharmacology, Medicaid, Healthcare Management, Healthcare Information..., Medicare, Pharmacovigilance, Medicare Part D, Pharmacy, Epidemiology, Program Evaluation, Clinical Research, Proposal Writing

Education
University of California, San Diego   2003 — 2007
Pharm.D.

Brigham Young University   1996 — 2001
B.S., Biochemistry

Experience
OptumRx   August 2012 - Present
United Health Care Inc.   September 2005 - August 2012
Blumberg Ribner, Inc.   June 2001 - August 2005

Skills
Managed Care, Financial Analysis, Forecasting, Marketing Strategy, Selling, Strategic Financial..., Statistical Software..., Risk/Quantitative..., reporting processes, executive presentations, Analysis, Budgets, Management, Access, Finance, Financial Modeling, Leadership, Marketing, Mergers & Acquisitions, Microsoft Excel, Process Improvement, Executive Presentations, Negotiation, Project Management

Education
California State University-Long Beach   1996 — 2000
Bachelor of Arts Science – Health Care Administration –MN Information Systems, Health/Health Care Administration/Management

Experience
OptumRx   May 2013 - Present
OptumRx   July 2011 - May 2013

Skills
Team Building, Training, Microsoft Excel

Education
Azusa Pacific University   2008 — 2009
Multiple subject credential, Elementary Education and Teaching

California State University San Marcos   2002 — 2006
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies

Experience
California State University, Long Beach  June 2015 - Present
OptumRx   January 2011 - June 2015
Starbucks  June 2004 - January 2011

Skills
Higher Education, Admissions, Security, Document Management, Document Review, Documentation, Process Improvement, Microsoft Office, Microsoft Word, Microsoft Excel

Education
California State University-Long Beach   2003 — 2007
Bachelor of Arts (B.A.), Rhetoric and Composition/Writing Studies

Experience
OptumRx   2009 - 2013
Los Angeles Times  2006 - 2009
Peak Technical Services Inc.  2005 - 2006
Hunsaker and Associates, LA, Inc.   2004 - 2004
Dean Ryan Consultants & Designers, Inc   2002 - 2003
UltraSystems Environmental Inc.   2000 - 2002

Skills
Leadership, Database Admin, Technical Writing, Customer Service, Sales, Sales Presentations, Training, Public Relations, Integrated Marketing, Management, Salesforce.com, Sales Management, Customer Retention, Market Research, Analytics, Analysis, Project Management

Education
Northern Arizona University
BS, Justice Studies

California State University-Fullerton
MS, Environmental Planning

Experience
OptumRx   October 2006 - Present
UnitedHealth Group  September 2006 - Present
UltraCare   January 2004 - October 2006

Skills
Medicare, Healthcare, sharepoint, Microsoft Office, Outlook, Symon, Tightrope, Customer Service, Leadership, Program Management, Public Relations, Team Building, Coaching, Cross-functional Team..., Microsoft Excel, Process Improvement, Project Management, Strategic Planning, Training, Microsoft Word, Change Management, Call Centers, Customer Satisfaction, Strategy, Software Documentation, Management, Public Speaking

Education
Park University   2009 — 2011
Master of Business Administration (M.B.A.), International Business

Baker University   2005 — 2009
Bachelor's Degree, Business Administration and Management, General

Experience
OptumRx   February 2006 - Present
Ingram Micro  April 2004 - September 2005
Duerr Financial Corporation (BNP Parabas)   January 2001 - January 2004

Skills
Essbase/Hyperion, Microsoft Excel, Benefit Cost Analysis, Project Management, Project Coordination, Financial Analysis, Financial Reporting, Financial Modeling, Pharmacy Benefit..., Forecasting, Budgets, Analysis, Cross-functional Team..., Variance Analysis, Hyperion Enterprise, Medicare Part D, Account Reconciliation, Process Improvement, Business Analysis, Corporate Finance, Finance, Business Process..., Vendor Management

Education
University of Phoenix   2000 — 2002
MBA, General Business Administration

California State University-Fullerton, Mihaylo College of Business and Economics   1990 — 1993
BA, Finance

Fullerton College   1987 — 1990
AA, Business Administration

Experience
Towers Watson  July 2015 - Present
OptumRx   November 2014 - July 2015
Park Nicollet Health Services  May 2012 - October 2014
Univita Health Inc  March 2010 - February 2012
UnitedHealth Group  October 2007 - March 2010

Skills
Healthcare, Leadership, Training, Medical Billing, Research, HIPAA, Insurance, Diabetes, Accounts Receivable, Sales, Customer Service, Teamwork, Microsoft Office, Access, Project Coordination, Meeting Facilitation, Process Improvement, Claims, Epic Systems, Microsoft Excel, Microsoft Word, PowerPoint, Research Ethics, Time Management, Organization, Microsoft Project, Visio, MS Project, SharePoint, Project Management, Interpersonal Skills

Education
Bethel University
BA-Healthcare Leadership, Health/Health Care Administration/Management

Experience
OptumRx   September 2013 - Present
OptumRx   September 2012 - June 2013
Prescription Solutions  July 2007 - September 2012

Skills
Customer Service, Call Centers, Healthcare, Data Entry, Customer Satisfaction, Managed Care, Medicare, Outlook, HIPAA, Process Improvement, Customer Retention, Health Insurance, Customer Experience, Microsoft Office, Training, Telephone Skills, Software Documentation, Access, Leadership, Insurance, Team Building

Education
Associated Technical College-Los Angeles   1993 — 1995
Medical Assistant / Cardiology Technician, Medical Office Management/Administration

Crenshaw High School   1988 — 1991
High School Diploma, General Studies

Experience
OptumRx   July 2015 - Present

Education
Group Health Cooperative   2012 — 2013
PGY-1 Residency, Clinical, Hospital, and Managed Care Pharmacy

University of Illinois at Chicago   2008 — 2012
Pharm D., Pharmaceutical Sciences

Benedictine University   2005 — 2008
B.S. in Biology

Experience
OptumRx   January 2012 - Present
OptumRx   August 2010 - January 2012
Scantron Corporation  February 2006 - August 2010
PacifiCare Behavior Health   June 2005 - February 2006
SafeGuard Health Plan, Inc.   July 2001 - June 2005

Skills
Operations Management, Management, Program Management, Process Improvement, Project Management, Vendor Management, Cross-functional Team..., Budgets, Customer Service, Leadership, Marketing, Forecasting, Agile Methodologies, SDLC

Education
Concordia University Irvine
MBA

California State University-Fullerton
BA, Communications - Advertising

Experience
OptumRX   February 2012 - Present
SOULAR   January 2012 - Present
Guitar Center - Overland Park, KS   November 2010 - February 2012
Tile and Stone Warehouse   2007 - 2010
AVAD LLC  October 2004 - May 2007
Webb Electronics  March 1996 - October 2004

Skills
Customer Service, Account Management, Sales, Management, B2B, Sales Operations, Direct Sales, Selling, Strategic Planning, Customer Satisfaction, Coaching, Public Speaking, Event Planning, Marketing Strategy, Marketing Communications, Team Leadership, Budgets, Marketing, Training, Sales Process, Retail, Leadership, Cold Calling, Team Building, Sales Management, Email Marketing, Inventory Management, Small Business

Education
Arizona State University   1970 — 1970
English, Communications

Experience
OptumRx   September 2013 - Present
UnitedHealth Group  January 2006 - Present

Skills
Medical Billing, Pharmacy Technicians, Claims Review, Claims Handling, Pharmacy Benefit..., Medical Coding, Medical Terminology, HIPAA, CMS, Microsoft Excel, AS400 system, Prescription Drugs, Health Insurance, Healthcare, Managed Care, Medicaid, Medicare, Insurance, Claim, ICD-9, Data Entry, CPT, Outlook, Medical Records, HMO, Microsoft Office, Claims Management, Microsoft Word, Healthcare Management

Education
OptumRx Learning Services   2013 — 2013
Pharmacy Technician/Assistant

American Career College   2005 — 2006
Health/Medical Claims Examiner

Experience
OptumRx   April 2015 - Present
Catamaran  July 2013 - March 2015
OptumRx, formerly Prescription Solutions   March 2009 - June 2013
Prescription Solutions  September 2007 - March 2009
Prescription Solutions  October 2006 - September 2007
Walgreens Pharmacy  February 2000 - October 2006

Skills
Pharmacy Benefit..., Pharmacy, Healthcare, Prescription, Health Policy, Health Insurance, Patient Counseling, Pharmacy Practice, Managed Care, Healthcare Management, Utilization Management, Formulary, Customer Service, Disease Management, Diabetes, Healthcare Information..., Management, Hospitals, Community Pharmacy, Healthcare Industry, Medicaid, Medicare Part D, Medicare, Clinical Research, Pharmacists

Education
The University of New Mexico   2001 — 2005
PharmD, Pharmacy

California State University-Long Beach   1997 — 1999
BS, Biology

Westminster High School   1989 — 1994
High School Diploma

Experience
OptumRx   January 2014 - Present
OptumRx   February 2012 - Present

Education
Brigham Young University   2005 — 2007
BGS, Management

Western Governors University   2009 — 2011
MBA, Healthcare Management

Experience
OptumRx   May 2008 - Present
OptumRx   May 2008 - July 2012
Prescription Solutions  May 2008 - January 2010
WellPoint NextRx  2004 - 2008
GE Aviation  2002 - 2004
Northwestern Mutual Financial Network  1998 - 2001
Japanese Exchange & Teaching (JET) Program   1996 - 1997

Skills
PowerPoint, Business Intelligence, Direct Marketing, Managed Care, Strategic Planning, Leadership, Marketing Strategy, Cross-functional Team..., Marketing Communications, Process Improvement, Project Management

Education
Indiana University School of Law—Bloomington   1993 — 1996
JD

Aquinas College   1991 — 1992
BS, Social Sciences - Communications

Marquette University   1988 — 1991
Advertising/Communications

Experience
UCare  June 2014 - Present
Prime Therapeutics  August 2013 - March 2014
OptumRx   January 2012 - August 2013
Blue Cross Blue Shield of Minnesota  May 2010 - January 2012
MN Chapter HFMA   June 2009 - May 2010
Medica  2007 - 2010
LarsonAllen, LLP  2006 - 2007
Eide Bailly, LLP  2005 - 2006
Medica  2002 - 2005
Allina Hospitals & Clinics  2001 - 2002

Skills
Medicare, Analysis, Health Insurance, Strategy, Healthcare Consulting, Insurance, Budgets, Auditing, Financial Analysis, Management, Hospitals, Contract Management, Claim, Internal Controls, Customer Service, Outlook

Education
Augsburg College   1991 — 1992
Bachelor of Arts; CPA, Business Administration, Accounting Specialization

University of Minnesota-Twin Cities
BS, Medical Technology

Experience
OptumRx   October 2013 - Present
Prudential Financial  February 2013 - October 2013
Liberty Medical Supply  January 2012 - November 2012
Liberty Medical (an Express Scripts Company)   October 2010 - April 2012
Accredo (a Medco Company)   April 2008 - October 2010
Accredo (a Medco Company)   June 2007 - April 2008
Medco  January 2003 - June 2007
Medco  January 1999 - January 2003
Medco  June 1996 - January 1999
Sony Electronics Professional Solutions of America  January 1990 - June 1996

Skills
Business Solutions, Customer Interactions, User Scenarios, Functional Architecture, Business Strategy, Business Intelligence, SDLC, Business Analysis, Visio, Requirements Analysis, Healthcare Information..., IT Strategy, Project Management, Scrum, Agile Methodologies, Business Process..., Program Management, Requirements Gathering, PMO, Integration, Persona, Management, Process Improvement, Strategic Planning, Enterprise Software, Quality Assurance, Software Development, Software Project..., Cross-functional Team..., Customer Interaction, Leadership, Vendor Management, Telecommunications, Software Documentation, Project Portfolio..., E-commerce, Agile Project Management, CRM, IT Management, Strategy, Risk Management, Change Management, Training, Analysis, PMP, Business Process, Business Requirements, SharePoint, Data Warehousing, Disaster Recovery

Education
Rockland College   1991 — 1993
Mathematics & Science

Chubb Institute of Technology   1989 — 1990
Software Development, Computer Programming

Dover Business College   1986 — 1987
Computer operations, Technology

Bergen Community College   1984 — 1986
Mathematics

BHS

Experience
OptumRx   October 2009 - June 2013
OptumRx   December 2002 - November 2009
Ajilon Finance Solutions  November 2001 - November 2002
PacifiCare of California (UHC)   September 1993 - January 2000

Skills
Pharmacy Benefit..., Pharmacy, Health Policy, Pharmacists, Disease Management, Accounting, Pricing, Account Management, Leadership, Negotiation, Coaching, Contract Management, Data Analysis, Financial Analysis, Utilization Management, Healthcare Consulting, Healthcare Industry, Program Management, Healthcare, Managed Care, Management, Process Improvement

Education
California State University-Dominguez Hills   1986 — 1992
B.S., Business Administration

Experience
OptumRx   November 2014 - Present
Wolseley  June 2013 - November 2014
Staples Advantage Canada  April 2009 - June 2013
Pitney Bowes  October 2004 - April 2009

Skills
Salesforce.com, Account Management, B2B, Solution Selling, Sales Presentations, Direct Sales, Forecasting, Selling, Pricing, Negotiation, Key Account Management, Sales, Customer Service

Education
Brock University   1992 — 1995
BA, Accounting

Experience
OptumRx   March 2012 - Present
Prescription Solutions  January 2008 - February 2012
Kaiser Permanenete  January 2005 - January 2007
California Department of Health Services  April 1989 - December 2004

Skills
Pharmacy, Medication Therapy..., Medicaid, Pharmacy Benefit..., Healthcare, Pharmacy Automation, Health Policy, Healthcare Information..., Pharmacists, Pharmaceutical Industry, Hospitals, Managed Care, Pharmaceutical Sales, Compounding, Clinical Trials, Medicare Part D, Diabetes, Pharmaceutics, Clinical Pharmacology, Clinical Pharmacy, Disease Management, Community Pharmacy, Immunization, Patient Counseling, Pharmacy Practice, Certified Immunizer, Pharmacoeconomics, Prescription, Utilization Management, Ambulatory Care, Outcomes Research, Home Infusion, Anticoagulation, Informatics, Pharmacueticals, Pharmacology, Health Economics, Medical Writing, Infectious Diseases, Hospital Pharmacy, Oncology, Medicare, Pharmacy Education, Pharmacy Technicians, Patient Education, Clinical Research, Formulary

Education
University of the Pacific   1973 — 1978
PharmD., Pharmacy

California State University, Fresno   1971 — 1972
biology

Experience
Dallas Independent School District  December 2014 - Present
Suspension Bridge Insurance and Consulting   September 2008 - Present
OPTUMRX   August 2012 - April 2014
Combined Worksite Solutions/The ACE Group of Companies   October 2010 - August 2012
UnitedHealth Group  December 2007 - July 2008
Wellpoint Anthem  April 1997 - December 2007
Fortis Financial Group/Currently Assurant Health   April 1991 - November 1996
Al Boenker Insurance Agency Inc.   June 1984 - April 1991

Skills
Business Development, Call Center Training, Client, Public,..., Conducting Seminars, Competitive Product..., Consultative Sales, Consumer Directed Life..., Education Administration, Individual Major..., Large and Small Group..., Life Insurance Sales, Health Insurance Sales, Planning and Marketing, Regional Sales Manager, Sales Director, Sales Management, Sales Motivation, Sales Team Building, Sales Training, Selling in Short and..., Client, Account Management, Analysis, B2B, Brokers, Building Relationships, Call Center, Call Centers, Competitive Analysis, Customer Retention, Employee Benefits, Leadership, Managed Care, Medicare, New Business Development, Process Improvement, Sales, Sales Operations, Sales Presentations, Sales Process, Selling, Selling Skills, Small Group, Strategic Planning, Team Building, Time Management, Training, Health Insurance, CRM, Management

Education
Baylor University
B.M.ED., Instrumental Music Education-Elementary and Secondary Music

Stephen F. Austin State University
M.Ed., Administration-Principal Certification

Experience
OptumRx   July 2014 - Present
OptumHealth  March 2011 - June 2014
OptumHealth  November 2007 - May 2011
PSR, Inc  November 2005 - September 2006
ECO-Block, LLC   December 2003 - October 2005
Intellimark-IT   May 2003 - July 2003
JPMorgan Chase  January 2001 - October 2002
Wells Fargo Bank  May 2000 - January 2001
Wells Fargo Bank  September 1998 - May 2000
Wells Fargo Bank  May 1998 - September 1998

Skills
Scheduling, Call Center, Supervisory Skills, Metrics, Administration, Process Improvement, Six Sigma, Documentation, Operations Management, Customer Satisfaction, Problem Solving, Data Analysis, Mentoring, Team Building, Project Planning, Visio, Team Leadership, Customer Service, Analysis, Quality Assurance, Outlook, Business Process, Healthcare, Business Process..., Change Management, Statistics, Access, Coaching, Excel, Spreadsheets, Inventory Management, Compliance, PowerPoint, Creative Problem Solving, Hiring, Word, Operational Excellence, Microsoft Office, Recruiting, Software Documentation, Call Centers, Leadership, Management, Banking, Business Analysis, Business Development, Business Requirements, Employee Training, Human Resources, Microsoft Excel

Education
Abilene Christian University   1993 — 1998
Bachelor of Arts, Music

Experience
OptumRx   September 2014 - Present
Osco Drug  August 2014 - Present
Osco Drug  November 2006 - July 2014
Catamaran  January 2010 - May 2014
Midwestern University  July 2013 - April 2014

Skills
Pharmacists, Community Pharmacy, Pharmacy, Medicaid, Medicine, Prescription, Medication Therapy..., Utilization Management, Prior Authorization, Clinical Pharmacology, Clinical Pharmacy, Cpr Certified, Pharmacy Benefit..., Patient Counseling, Formulary, Pharmacy Automation, Immunization, Certified Immunizer, Compounding, Pharmacueticals, Pharmaceutical Industry, CPR Certified

Education
Midwestern University   2010 — 2014
Doctor of Pharmacy (Pharm.D.), Pharmacy

Benedictine University   2005 — 2009
Bachelor of Science (B.S.), Health Science

Experience
Xstream Travel  2015 - Present
OptumRx   March 2012 - Present
AHR Professionals   July 2011 - March 2012
The Remedy Pharm   July 2010 - July 2011
Walgreens  March 2010 - April 2010
Nopoopstains.com   May 2006 - December 2009
Jagged Edge, Inc   September 2000 - October 2005

Skills
Healthcare, Pharmacy, Customer Service, Training, Compounding, Pharmacology, Healthcare Management, HIPAA, Medical Terminology, Prescription, Pharmacy Technicians, Pharmaceutical Industry, Hospitals, Team Building, Data Entry, Pharmacy Benefit..., Inpatient, Unit Dosing, Pharmacueticals, Pharmacists, Medication Therapy..., Pharmaceutics, Drug Classification, Typing 55+ wpm, Phone Techniques, Dosage Calculation, Stocking, Trade / Generics, IV Preparation for..., Aseptic Technique, Prescription Filling, Cash Register, PPC, Intercom Plus, QS1..., Customer Satisfaction, Insurance, Call Centers, Dosage Calculations, Health Policy, Customer Support, Patient Advocacy, Patient Satisfaction, Problem Solving, State & Federal Laws, Escalation Resolution, Special Projects, Teamwork, Employee Training, Team Motivation, CPR and BLS Certified, CPR Certified

Education
Colorado State University-Global Campus   2014 — 2016
Bachelor's Degree, Health/Health Care Administration/Management with a specialization in Criminology

San Diego Miramar College   2014 — 2014
Certificate, BLS Certification (CPR and AED) for Healthcare Providers

American Career College-Anaheim   2009 — 2010
Certificate, Pharmacology

Southwestern College   2000 — 2001
P.O.S.T. Certificate #4680.31410.00003, Forensic Science and Technology

Experience
Lyft  June 2015 - Present
Resurrection Beach Metropolitan Community Church   January 2014 - Present
OptumRx   June 2014 - June 2015
Ralphs Grocery Company  April 2014 - August 2014
Self-employed  September 2013 - April 2014
Westbound Communications  January 2013 - June 2013
California Baptist University  May 2012 - December 2012
California Baptist University  May 2012 - November 2012
California Baptist University  February 2012 - August 2012
California Baptist University  August 2011 - April 2012

Skills
Copy Editing, Editing, AP Style, Facebook, Creative Writing, Social Media Marketing, Social Media, Public Relations, Research, Press Releases, Freelance Writing, Team Leadership, Newspapers, Meet Deadlines, Customer Service, Microsoft Office, Newspaper Design, Manuscript formatting, Proposal development, Meeting Deadlines, Managing newspaper..., Organizational..., Staff Mentoring, Pitching Media, IRIS, RxHD, Pharmacy Benefits..., Problem Solving

Education
Orange Coast College   2015 — 2017
Associate of Science (A.S.), Biology, General

California Baptist University   2009 — 2012
Bachelor of Arts, Journalism & Media (Public Relations concentration), Psychology minor, cum laude, 3.51

Arrowhead Christian Academy   2002 — 2008
High School, General Education, 3.5

Experience
OptumRx   October 2014 - Present

Skills
Pharmacy Benefit..., Pharmacy, Managed Care, Medicare Part D, CRM, Employee Benefits, Medicare, Pharmacists, Clinical Research, Health Insurance, Pharmaceutical Industry, Healthcare Information..., Pharmacy Automation, Disease Management, HIPAA, Healthcare, Healthcare Management, Utilization Management, Medicaid, Process Improvement, Healthcare Industry, Diabetes, Insurance, Health Policy, Pharmaceutical Sales, Medication Therapy..., Healthcare Consulting, Account Management, Data Analysis, Provider Relations, Long-term Care, Management, Informatics, Hospitals, Cross-functional Team..., EHR, Selling, Health Care Reform, RFP, HMO, Claim, Call Centers, PPO, Product Launch, Benefits Administration, Software Documentation, Salesforce.com, Customer Satisfaction, Strategy, Strategic Planning

Education
California State Polytechnic University-Pomona   1994 — 2000
Bachelor of Arts, History

Experience
OptumRx   March 2015 - Present
OptumRx   December 2011 - March 2015
OptumRx   March 2009 - December 2011
OptumRx   January 2007 - March 2009
Orange County's Credit Union  July 2006 - October 2006
UnitedHealth Care/PacifiCare Health Systems   October 2005 - May 2006
Pacific Life  November 2001 - October 2005

Skills
Training & Development, Training Delivery, Virtual Teams, Customer Service, Mentoring, Leadership Development, Team Leadership, Team Building, PowerPoint, WebEx, Presentation Coaching, Excel, SharePoint, Management, Training, Leadership, Employee Training, Time Management, Onboarding, Employee Benefits, Cross-functional Team..., Call Centers, Healthcare, Organizational..., Performance Management, Needs Analysis, Workshop Facilitation, Instructional Design, Microsoft Excel, Coaching, Program Management, Employee Engagement, Project Management

Education
California Lutheran University   1990 — 1994
BA, Communication Arts

Experience
CoreSource  June 2011 - Present
OptumRx   February 2008 - June 2011
Pilot Flying J  January 2005 - August 2007

Skills
Customer Service, Marketing, Sales, Account Management, Advertising, Sales Operations, Marketing Strategy, Retail, Social Media Marketing, Marketing Communications, Customer Retention, Social Networking, Social Media, Sales Management, PowerPoint, Recruiting, Training, Microsoft Excel, Microsoft Office, Microsoft Word, Leadership Development, Adobe Creative Suite, Merchandising, Photoshop, Hiring, Teamwork, Sales Presentations, Insurance, Hospitality, Team Building, Time Management, Employee Training, Visio, Inventory Management, SharePoint, Data Entry, Direct Marketing, HTML, Food, Inventory Control

Education
Arkansas Northeastern College   2002 — 2003

Three Rivers Community College   2000 — 2001

Experience
UnitedHealth Group  October 2013 - Present
Apex Systems  May 2013 - October 2013
OptumRx   August 2011 - May 2013
OptumRx   August 2010 - August 2011
OptumRx   June 2009 - August 2010
The Home Depot  November 2008 - June 2009
Indymac Bank  2005 - 2007

Skills
Team Leadership, Team Building, Process Improvement, Account Management, Microsoft Office, Management, Leadership, Customer Service, Microsoft Excel, Coaching, Macro Express, SharePoint, SharePoint Designer, Project Management, Project Coordination, Conflict Resolution, Customer Satisfaction, New Business Development, Healthcare, Business Analysis, Call Centers, Program Management, Marketing Strategy, Analysis, Access, Time Management, Employee Training, Data Analysis, Vendor Management, Sales Operations, Training, Budgets, Software Documentation, Visio, Negotiation, Customer Retention, Cross-functional Team..., Business Process, CRM, Business Process..., Change Management

Education
Baker University   2009 — 2012
Bachelors, Business Administration

Kansas City Aviation Center   2007 — 2008
Private Pilot License - SEL, Aviation

Shawnee Mission East   1995 — 1999

St. Ann   1987 — 1995

Experience
Georg Fischer Piping Systems   October 2012 - Present
OptumRX   May 2012 - July 2012
Coast Composites  March 2012 - May 2012
BOEING DEFENSE  2005 - 2010
KELLEY BLUE BOOK  2000 - 2005
ConAgra Foods  1991 - 2000

Education
California State University-Long Beach
BS, FINANCE

West Coast University
MBA, INTERNATIONAL FINANCE

Experience
OptumRx   November 2014 - Present
OptumRx   March 2012 - November 2014
Prescription Solutions  October 2010 - March 2012
Prescription Solutions  February 2009 - October 2010
Prescription Solutions  April 2008 - February 2009
Logomark  2008 - 2008

Skills
Managed Care, Healthcare, Pharmacy Benefit..., Medicare, HIPAA, Pharmacy, Health Insurance, Healthcare Information..., Medicaid, Healthcare Management, Process Improvement, Medicare Part D, Utilization Management, Healthcare Industry, Disease Management, Strategic Planning

Education
Cal Poly Pomona   1999 — 2004
Bachelor's degree, Human Resources Management/Personnel Administration, General

Experience
Genesis HealthCare  2014 - 2015
Kaiser Permanente  2014 - 2014
Business Technology Services Consulting   2013 - 2014
RevCycle+ (T-System)   2012 - 2013
OptumRx   2012 - 2012
Allergan  2010 - 2012
Orange County Superior Court  2001 - 2010

Skills
Program Management, Project Management, Vendor Management, Business Process..., Business Analysis, Strategy, Leadership, Management, Cross-functional Team..., Team Building, Change Management, Hospice and Home Care, Litigation Support, Cloud Computing, SDLC, Quality Assurance, Process Improvement, Visio, Omniplan, Basecamp, Harvest, Mac OS, iOS, Adobe Creative Suite, HEDIS

Education
Pepperdine University, The George L. Graziadio School of Business and Management
Masters of Business Administration (MBA)

California State University-Fullerton
Bachelor of Arts (B.A.)

Experience
Optum  February 2015 - Present
MemorialCare Health System  September 2013 - February 2015
OptumRx   February 2012 - August 2013
OptumRX   March 2010 - February 2012
WaMu Investments, Inc.   October 2005 - January 2009
WaMu Investments, Inc.   August 2004 - October 2005
Wamu Investments, Inc.   August 2001 - August 2004

Skills
SDLC, Process Improvement, Business Analysis, Vendor Management, Visio, Project Management, PMO, Program Management, MS Project, Business Process..., PMP, Cross-functional Team..., Requirements Analysis, Strategic Planning, Team Building, SharePoint, Team Leadership, Requirements Gathering, Management, Leadership

Education
California State University-Fullerton - College of Business and Economics
B.A., Business Administration

PMP Exam Prep Workshop

Experience
OptumRx   November 2010 - August 2012
UnitedHealthcare  May 2008 - November 2010
UnitedHealthcare  March 2005 - May 2008
Clark Consulting  October 2002 - March 2005

Skills
Process Improvement, Vendor Management, Insurance, Health Insurance, Employee Benefits, Business Analysis, Analysis, Strategy, Leadership, Healthcare, Risk Management

Education
Augsburg College   2006 — 2008
M.B.A.

Creighton University   1998 — 2002
B.S.B.A., Finance & Marketing

Experience
OptumRx   March 2015 - Present
UnitedHealth Group  March 2012 - Present

Skills
User Acceptance Testing, Quality Assurance, Analysis, Microsoft Excel, IBM AS/400, SharePoint, CMS, Manual Testing, Quality Center, Regression Testing, Process Improvement, IBM iSeries, Insurance, Healthcare, Pharmacy Benefit..., Visual Basic, Microsoft SQL Server

Education
Irvine Valley College
Business Administration and Management, General

R. D. National College
Science

RIT College of Engineering
B.E (Electronics & Communication), Shivaji University

Experience
Neudesic  October 2014 - Present
Golden Gate University  November 2013 - June 2014
IMS Health  September 2013 - November 2013
OptumRx   December 2012 - May 2013
Blue Shield of California  April 2012 - October 2012
RelayHealth  November 2011 - April 2012
University of California, San Francisco  October 2010 - November 2011
University of California, San Francisco  November 2008 - November 2009
AAA Northern California, Nevada & Utah Insurance Exchange   February 2008 - July 2008
Gap Inc.  April 2007 - January 2008

Skills
SDLC, Project Management, Business Process, Agile Methodologies, Process Improvement, MS Project, Visio, SharePoint, Scrum, Strategy, Management, Consulting, Project Planning, PMP, Change Management, Tableau, MS Excel Pivot Tables, Team Foundation Server

Education
American University - Kogod School of Business   2000 — 2001
MBA, Information Technology

Scrum Alliance/Danube Technologies   2009 — 2009
Certified Scrum Master

Project Management Institute   2006 — 2006
PMP, Project Management

American University - Kogod School of Business   1988 — 1992
BSBA, MIS and Intl Business

New Hampton School   1984 — 1988
Business

University of California, Irvine   2014 — 2015
Certificate, Business Process Optimizations

University of California, Irvine   2014 — 2015
Certificate, Data Science

Experience
Pacific Life  July 2015 - Present
Optum  October 2014 - July 2015
OptumRx   October 2010 - October 2014
Anchen Pharmaceuticals, Inc.   September 2008 - October 2010
Experian  December 2007 - September 2008
Bally Total Fitness  February 2006 - November 2007

Skills
Active Directory, Business Requirements, Databases, Citrix, Help Desk Support, Hardware, Management, Information Technology, Project Management, Networking, Software Installation, Software Documentation, Testing, Technical Support, Troubleshooting

Education
California State University-Long Beach   1998 — 2005
Bachelor of Science (B.S.), Management Information Systems

Experience
United Healthcare  May 2015 - Present
OptumRx   January 2013 - April 2015
Fresh Market Pharmacy   January 2009 - July 2012
Forest Research Institute  April 2009 - May 2010
Healthtrans  September 2007 - December 2008
RxAmerica  2003 - 2007
Solvay Pharmaceuticals  1996 - 2002

Skills
Managed Care, Pharmaceutical Industry, Healthcare, Pharmacy Benefit..., Medicare, Clinical Research, Medicaid, Diabetes, Strategic Planning, Medicare Part D, Pharmacy

Education
Auburn University, College of Business   1998 — 2002
MBA, Business

Auburn University   1979 — 1988
B.S. Pharm., Pharmacy

Experience
Avanir Pharmaceuticals  May 2015 - Present
OptumRx   October 2011 - May 2015
Novartis Pharmaceuticals Corporation  July 2008 - September 2011
NitroMed  January 2007 - January 2008

Skills
Leadership, Hypertension, Managed Care, Pharmacy Benefit..., Cross-functional Team..., Strategy, CRM, Account Management, Contract Negotiation, Business Development, Strategic Partnerships, Management, Sales, Team Building, Pharmaceutics, Clinical Research, Analytics, Sales Management, Health Policy, Pharmaceutical Sales, Diabetes, Therapeutic Areas, Negotiation, Pharmaceutical Industry

Education
University of La Verne   1994 — 1996
MBA, Marketing

California State University-Fullerton   1985 — 1990
BA, Business/Marketing

Experience
Vice President  February 2015 - Present
OptumRx   September 2014 - February 2015
Baxter International Inc.  March 2014 - September 2014
Ports America  October 2012 - September 2013
Florida Sterling Council  February 2008 - October 2012
The Depository Trust and Clearing Corporation (DTCC)   February 2007 - October 2012
GE  2005 - 2007
Microchip Technology  1999 - 2004
IPEC  1998 - 1999

Skills
Six Sigma, Process Improvement, Process Engineering, Cross-functional Team..., Program Management, Project Management, Business Process..., Change Management, Lean Manufacturing, Operational Excellence, Continuous Improvement, Semiconductors, Strategic Planning, Operations Management, Product Development, Manufacturing, Management Consulting, Strategy, Risk Management, Leadership, Management, Vendor Management, Supply Chain Management, Business Analysis, Business Strategy, Mergers & Acquisitions

Education
Arizona State University - W. P. Carey School of Business   2002 — 2004
MBA, Business

Arizona State University
Bachelor's of Science, Chemistry

Experience
Optum Technology at UnitedHealth Group   February 2015 - Present
OptumRx   February 2013 - January 2015
Walgreens  November 2010 - December 2012
Walgreens Health Initiatives  September 2007 - October 2010
Walgreens  2007 - October 2010
Walgreens Health Initiatives  December 2003 - August 2007
SXC Health Solutions  March 2000 - December 2003
Systems Xcellence Inc   2000 - 2003
PCS Health Systems  October 1996 - March 2000

Skills
PBM, Medicare Part D, Health Care Reform, Managed Medicaid, Healthcare, HIPAA, Managed Care, Medicare, Medicaid, Health Plans, Compliance, Healthcare Management, Healthcare IT, Process Improvement, Contract Negotiations, Business Analysis, Product Management, New Business Development, Product Development, HEDIS, Medicare Star Ratings, Specialty Phamacy, Home Infusion, Convenient Care Clinics, Pharmacy Benefit..., Program Management, Contract Negotiation, Enterprise Software, Pharmacy, Strategy, Leadership, SDLC, Healthcare Industry, Management, Healthcare Information..., Health Policy

Education
Arizona State University
B.S., Sociology

Experience
OptumRx   November 2007 - Present
Northwest State Community College  January 2004 - May 2007
MedHost, Inc.   January 2000 - May 2001
The Advantage Group (now known as Red Booth Media)   January 1999 - December 2000
Self-employed  December 1985 - December 1995
City of Fort Worth, Texas  October 1985 - December 1995

Skills
Medicare Part D, Grant Writing, Political Research, Governmental Liaison, Staff Training, Press Releases, Advertorials, Promotional Writing, Coaching, Newsletters, Program Management, Leadership, Budgets, Event Planning, Politics, Non-profits, Nonprofits, Customer Service, Public Speaking, Strategic Planning

Education
The University of Texas at Arlington
MA, Urban Affairs

University of Toledo
Graduate Study Course in Federal Health Care Policy

Texas Christian University
BA, Political Science/History

Black Hills State University
AA, Liberal Arts

Experience
OptumRx   March 2015 - Present
OptumRx   July 2014 - March 2015
OptumRx   March 2012 - July 2014
UnitedHealthcare  July 2010 - March 2012
Corbett  May 2004 - July 2010
FUEL TV  June 2009 - August 2009
NuVision Properties   July 2006 - September 2006
Law Office of Thomas   January 2006 - May 2006
The Lusk Company  November 2003 - May 2004
Indigita, Inc   December 2001 - August 2003

Skills
SAS, Excel, Access, PowerPoint, Word, Analysis, Budgets, Data Entry, Invoicing, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Payroll, QuickBooks, Time Management, Public Speaking, Event Planning, Marketing

Education
California State University-Fullerton   2008 — 2010
Master of Business Administration, Finance Concentration

Saddleback College   2008 — 2008
None, Real Estate

California State University-Fullerton   2005 — 2008
B.A, Business Administration - Finance Concentration

University of California, Irvine   2004 — 2005
N/A, Biology, General

Experience
OptumRx   January 2011 - Present
Elite Motors  September 2002 - December 2010

Skills
Microsoft Office, Microsoft Excel, Finance, Loans, Customer Service, Sales, Access, Healthcare, QuickBooks, Insurance, Training, Leadership

Education
California Coast University   2014 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General

Coastline College   2009 — 2010
Certificate, Business- Concentration in Business Admin.

Coastline College   2009 — 2010
Certificate, Business- Concentration in General Business

Experience
OptumRx   November 2009 - Present
U.S. Central   January 1992 - June 2009
U.S. Central   1992 - 2009

Skills
Process Improvement, Budgets, Account Reconciliation, Accounts Receivable, Accounting, Management, Invoicing, Strategic Planning, Financial Analysis, Leadership, Customer Service, Public Speaking, Accounts Payable, Microsoft Excel

Education
Bob Jones University   1976 — 1981
BA, MA, Sacred Music, Bible

Experience
UnitedHealth Group  May 2013 - Present
OptumRx   July 2012 - April 2013
SURADO CRM  March 2012 - July 2012
TREO International   February 2011 - February 2012
20:20 MEDIA  June 2007 - August 2007

Skills
Testing, Online Advertising, Marketing, HTML, Visio, SQL, Project Management, Business Intelligence, Requirements Gathering, CRM, MS Project, Software Development, Microsoft SQL Server, Business Analysis, Data Analysis, Management, Microsoft Project, Program Management, Requirements Analysis

Education
California State University-Fullerton   2008 — 2011
M.S., Computer Science

Manipal Institute of Communications
M.S., Communications

NMAM Institute of Technology, Nitte
B.S., Information Sciences

Experience
OptumRx   June 2013 - Present
Prescription Solutions  January 2012 - June 2013
Target  November 2009 - February 2012
HealthPartners  December 2001 - November 2009

Skills
Contract Negotiations, Pricing Negotiation, Business Analytics, Client Engagement, CRM, Analysis, Analytics, Pharmacy Benefit..., Negotiation, Pharmacy, Cross-functional Team..., Strategy, Team Management, Forecasting, Product Management, Business Process..., medical reimbursement, Relationship Management, Key Account..., Financial Analysis, Competitive Analysis, Retail Buying, pharmacy network..., medical network..., Pricing Strategy, Strategic Negotiations, Vendor Management, Contract Negotiation, Healthcare, Leadership

Education
Augsburg College   2000 — 2006
BA, Economics

Experience
OptumRx   June 2012 - Present
MedImpact  September 2005 - July 2011
Coventry Health Care (formerly First Health)   1991 - 2005
Coventry Health Care (formerly First Health)   1991 - 2005

Skills
PMP, Product Management, Management, Project Management, Cross-functional Team..., Process Improvement, Business Process..., Healthcare, Medicare Part D, Account Management, Pharmacy Benefit, Managed Care, Customer Service, Training, Budgets

Education
San Diego State University-California State University
Bachelor of Business Administration (B.B.A.)

California State University San Marcos
Certification

Project Management Institute
Certification

Experience
OptumRx   February 2015 - Present
Catamaran  November 2012 - February 2015
Catamaran  October 2011 - November 2012
HealthTrans  February 2011 - October 2011
HealthTrans  April 2010 - February 2011
Mesa Airlines  November 2007 - March 2010
Calstar Interiors   August 2005 - September 2007

Skills
Training, Customer Service, Team Building, Healthcare, Process Improvement, Leadership, Software Documentation, Quality Assurance, Cross-functional Team..., Management, Project Management, Call Centers, Managed Care, Microsoft Excel, Healthcare Information..., HIPAA

Education
Ashford University   2013 — 2014
Master of Business Administration (MBA), Marketing

Ashford University   2009 — 2012
Bachelor in Business Administration, Public Relations and Marketing

California State University-Fresno   2006 — 2008
Bachelor of Business Administration (BBA), Business Administration, Management and Operations

Experience
OptumRx   September 2012 - Present
Self-employed  2006 - Present
JC Lincoln Physicians Network   February 2012 - July 2012
Nationwide Insurance  April 2005 - June 2010

Education
Glendale Community College   2005 — 2015
Associate of Science (A.S.), Nursing Science

Arizona College of Allied Health   2012 — 2012
Diploma, Medical Office Assistant/Specialist

Experience
UnitedHealth Group  March 2015 - Present
OptumRx   March 2006 - Present
PacifiCare Health Systems  July 2002 - March 2006
K&R Law Group  June 1997 - July 2002
PacifiCare Health Systems  June 1992 - June 1997
Security Pacific Bank  July 1986 - June 1992

Skills
Health Law, Pharmacy Benefit..., Mergers & Acquisitions, Securities Regulation, Securities Offerings, Corporate Governance, Corporate Law, Accounting, Finance, Healthcare, Managed Care, Healthcare Industry, Litigation, Intellectual Property

Education
California State University-Fullerton
Bachelor of Arts (B.A.), Accounting

Western State University College of Law
Doctor of Law (J.D.), Law

Experience
OptumRx  

Skills
Managed Care, Medicare Part D, Pharmacy Benefit..., Pharmacy Automation, Pharmacy, Medicare, HIPAA, Healthcare, Microsoft Office

Education
Baker University   2010 — 2016
Bachelor's degree, Business Administration and Management, General, 3.0

Experience
OptumRx   November 2013 - Present
OptumRx   June 2012 - August 2013
VelaTel Global Communications   October 2005 - July 2012
National Retirement Partners  January 2008 - October 2008
Tilly's  2004 - 2005
Wet Seal, Inc  2004 - 2004

Skills
Legal Research, Microsoft Office, Regulatory Requirements, Bilingual-English/Spanis..., Typing, Dictaphone, California Notary, ABA Paralegal..., compliance, Pharmacy Benefit..., Policy, Filing, Legal Writing, Document Review, Westlaw, Litigation Support, Legal Assistance, Lexis, Administrative..., Corporate Law, Legal Documents, Office Administration, Legal Compliance, File Management, HIPAA, Document Drafting, Medicare, Medicare Part D, Securities Regulation, Healthcare, Regulation analysis, Notary Public

Education
Griffith University   2006 — 2007
Master of Arts (M.A.), Laws

California State University-Long Beach   1999 — 2003
Bachelor of Science (B.S.), Criminal Justice

St. Monica Catholic High School

Experience
OptumRx   2009 - Present
Target  2006 - 2009
CVS Pharmacy  2006 - 2006

Skills
Pharmacy, Pharmacists, Pharmacy Benefit..., Clinical Pharmacy

Education
The University of Kansas   2002 — 2006
Doctor of Pharmacy (Pharm.D.)

Bethany College   2000 — 2002
Pre-Pharmacy Studies

Experience
OptumRx   April 2015 - Present
OptumRx   February 2014 - April 2015

Education
California State Polytechnic University-Pomona