CSG Government Solutions
Industry: Company
DescriptionFounded: 1997 Subsidiary: Wujiang Csg Glass Co., Ltd
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CSG Government Solutions Employees
Pieper Afkhami Consulting, LLC August 2015 - Present
CSG Government Solutions November 2014 - August 2015
State of Ohio - Department of Medicaid 2009 - 2014
State of Ohio - Department of Medicaid 2005 - 2009
SRC 2002 - 2005
Ramin USA 1999 - 2002
Peer Review Systems 1997 - 1999
OhioHealth 1996 - 1997
Ernst & Young LLC 1995 - 1996
Skills
Healthcare Consulting, Healthcare Management, Healthcare Information..., Operations Management, Program Management, Project Portfolio..., Business Process..., Business Process..., Contract Management, Government Contract..., Organizational Change..., Process Improvement, Project Management, Enterprise Architecture, Vendor Management, Business Analysis, Integration, Change Management, Management, SDLC
Education
Franklin University
Master of Business Administration (M.B.A.)
The Ohio State University
Master's Degree, Health/Health Care Administration/Management
University of Colorado Boulder
Bachelor's Degree, Psychology
Accenture 2014 - Present
CSG Government Solutions 2013 - 2014
HHSC 2009 - 2013
ACS 2005 - 2009
ASC Information Technology 2004 - 2005
EDS/NHIC 1997 - 2000
EDS/NHIC 1984 - 2000
Skills
Medicaid, Policy, Access, Quality Assurance, Medicare, Analysis, HIPAA, Healthcare, Requirements Gathering, Healthcare Information..., Microsoft Excel, Software Documentation, Business Analysis, Process Improvement, Business Requirements, Requirements Analysis, EHR, Access Database, Managed Care, Provider Relations, Medical Education, Quality Improvement, Quality Auditing, EMR, SharePoint, Proposal Support, Provider Education, Excel, Compliance, Medicaid Policy..., Medicare-Inception of...
Education
Texas Woman's University 1971 — 1975
B.S., Nursing; General Science
El Centro College 1975 — 1975
Extra studies, Hospice.
National Advocacy Center Columbia, S.C. 2010 — 2010
Medicaid Integrity Institute Training - ICD-10 Boot Camp
NewWave Telecom & Technologies, Inc. August 2014 - Present
Edaptive Systems, LLC March 2014 - August 2014
CSG Government Solutions June 2013 - March 2014
Relis LLC. June 2011 - May 2013
Molina Healthcare October 2001 - June 2011
First Health Corporation 1991 - 2004
CSC July 2000 - October 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Medicaid, Project Management, Systems Analysis, Systems Engineering, Project Delivery, Pharmacy Automation, Product Design, Medical Coding, Medicaid Managed Care, Healthcare Information..., Healthcare Consulting, Medicare, HIPAA, Healthcare, Program Management, Visio, Business Analysis, Software Documentation, Databases, EDI, Software Development, Testing, Managed Care, DB2, SDLC, SharePoint, Requirements Gathering, Requirements Analysis, Integration, Business Requirements, Data Warehousing, Software Project..., PMP, Enterprise Architecture, COBOL, Health Information..., Information Technology, SOA, IT Strategy, Solution Architecture, Business Intelligence
Education
Mississippi College 1985 — 1989
Bachelor of Technology (B.Tech.), Computer Science
University of Alabama at Birmingham
Wells Fargo April 2015 - Present
CSG Government Solutions 2013 - 2015
Wells Fargo 2011 - 2013
Farm Bureau Financial Services 2010 - 2011
Northwestern Mutual 2009 - 2010
Millennium Consulting 2005 - 2009
Integrity Works, Inc 2003 - 2005
Modis 1994 - 2003
EDS 1984 - 1994
Skills
Leadership, Management, Process Improvement, Business Analysis, Project Management, Insurance, Program Management, Software Project..., Software Documentation, Vendor Management, Data Analysis, Business Process..., SDLC, Analysis, Visio, Information Technology, Customer Service, Financial Services, PMP, Team Leadership, IT Strategy, SQL DB2, Risk Management, Strategic Planning, Consulting, Accounting, Business Intelligence, Databases, Sales, Requirements Analysis, Integration, SharePoint, CRM
Education
Cedarville University 1980 — 1984
B.A., Accounting, Business Administration
CSG Government Solutions July 2013 - Present
State of Florida, Department of Children and Families August 2012 - July 2013
State of Florida, Department of Children and Families January 2011 - August 2012
State of Florida, Department of Children and Families June 2009 - January 2011
State of Florida, Department of Children and Families May 2008 - July 2009
State of Florida, Department of Children and Families December 2006 - May 2008
Skills
Data Analysis, Project Management, Customer Service, Business Analysis, Public Speaking, Higher Education, Teaching, Leadership, Research, Microsoft Office, Leadership Development, Staff Development, Requirements Analysis, Business Process, Risk Management, Affordable Care Act, Requirements Gathering, Gap Analysis, Medicaid, Health & Welfare..., User Acceptance Testing
Education
University of Maryland University College 2011 — 2013
Master's Degree, Technology Management: Project Management, 3.7
University of Central Florida 2004 — 2006
Master's Degree, Criminal Justice, 3.67
University of Florida 2000 — 2004
Bachelor's Degree, Criminology, 3.52
Sangamon County/Regional Office of Education June 2015 - Present
CSG Government Solutions March 2014 - May 2015
State of Illinois September 1978 - February 2014
Skills
Politics, Government, Public Policy, Policy Analysis, Legislative Relations, Public Administration, Editing, Copy Editing, State Government, Policy, Program Evaluation, Speech Writing, Legislation, Public Affairs, Political Communication, Legal Writing, Internal Communications, Proposal Writing, Public Sector, Strategic Communications, Media Relations, Economic Development, Crisis Communications, Community Development
Education
St. Ambrose University 1972 — 1976
Bachelor of Arts (BA), English and Business Administration
North Highland September 2014 - Present
CSG Government Solutions May 2013 - August 2014
Deloitte Consulting October 2010 - May 2013
Northrop Grumman January 2008 - October 2010
Northrop Grumman October 2007 - January 2008
Education
Boston University
BA, International Relations
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - August 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - September 2014
Mercy Hospital and Medical Center Chicago November 2013 - April 2014
CSG Government Solutions February 2013 - November 2013
City of Lauderdale Lakes Community Redevelopment Agency December 2011 - May 2012
Florida Atlantic University February 2011 - May 2012
Skills
Research, Economic Development, Urban Planning, Community Development, Sustainability, GIS, Public Policy, Policy Analysis, Strategic Planning, SketchUp, Data Analysis, Databases, Healthcare Consulting, Microsoft Office..., Analysis, ArcGIS, Project Planning, Policy, Project Management, Program Management, Visio, Community Outreach
Education
Florida Atlantic University 2010 — 2012
Masters, Urban and Regional Planning
Florida Atlantic University 2005 — 2009
Bachelor of Arts, Political Science
Miami Norland Senior High School 2001 — 2005
Diploma, Interdisciplinary
CSG Government Solutions September 2011 - Present
GA Dept of Community Health May 2008 - May 2010
GA Dept. of Community Health May 2006 - April 2008
GA Dept. of Community Health 2000 - 2006
GA Dept. of Community Health November 1986 - May 2000
GA Dept. of Human Resources 1979 - 1986
Skills
Project Management..., Medicaid Information..., Healthcare Information..., RFP Development, Project Management, Health Information..., Medicaid Management..., Project Management..., IT Management, Requirements Management, Government Procurement, Process Improvement, Management, PMO, Strategic Planning, Program Management, Analysis, RFP, Consulting, PMP, Business Analysis, Strategy, Leadership
Education
Georgia State University 1974 — 1976
Masters of Science (M.S.), Public Administration
Tennessee State University
Bachelor of Science (B.S.), Sociology
CSG Government Solutions October 2013 - Present
Bax Evolutions, LLC January 2007 - Present
Independent Contractor December 2012 - October 2013
Rose International April 2009 - November 2012
Vaughan Hughes Company January 1997 - September 2012
State of Missouri July 1985 - January 2009
Skills
Program Management, Business Analysis, Project Management, IT Management, Government, Project Planning, Security, Management, CRM, Budgets, SDLC, Strategic Planning, Information Technology, PMP, Business Process, Risk Management, Software Project..., Team Leadership, Process Improvement, Vendor Management, Requirements Analysis, Quality Assurance, Business Intelligence, Testing, Software Documentation, Integration, Visio, Business Process..., PMO, MS Project, Project Portfolio..., Resource Management, SharePoint, Full SDLC
Education
Columbia College
History Government, Government and Information Technology
Eldon High School
New York City Department of Environmental Protection April 2015 - Present
Sprint January 2014 - April 2015
CSG Government Solutions June 2013 - September 2013
Chaddick Institute for Metropolitan Development June 2012 - June 2013
Starbucks September 2012 - December 2012
Sunlight African Community Center March 2012 - June 2012
Best Buy September 2011 - March 2012
The Otis Wilson Foundation March 2011 - June 2011
RadioShack June 2010 - December 2010
GameStop November 2009 - January 2010
Education
DePaul University 2011 — 2013
Master of Public Administration
University of New Orleans 2009 — 2010
BA
Temple University 2007 — 2009
University of Illinois at Chicago 2005 — 2007
CSG Government Solutions December 2012 - Present
State of Michigan, Department of Licensing and Regulatory Affairs September 2009 - October 2012
Washtenaw County Administrator's Office August 2009 - September 2009
Executive Office of Governor Jennifer M. Granholm - Economic Recovery Office September 2008 - August 2009
Bodman LLP, Attorneys and Counselors January 2005 - August 2008
Michigan Department of the Attorney General July 2004 - January 2005
Skills
Government, Policy Analysis, Public Policy, Management, Community Outreach, Program Management, Policy, Research, Public Speaking, Nonprofits, Management Consulting, Social Media, Program Development, Public Relations, Non-profits, Event Planning, Microsoft Office, Customer Service, Fundraising, Editing, Organizational Change...
Education
University of Detroit Mercy 2011 — 2013
MBA, Masters of Business Administration
Wayne State University 2007 — 2009
MPA, Masters of Public Administration & Policy
University of Michigan 2001 — 2005
B.A., Bachelor of Arts, Political Science & Sociology
Excelto Solutions October 2014 - Present
Hewlett-Packard October 2013 - June 2014
CSG Government Solutions May 2013 - October 2013
Skills
Visio, Microsoft Excel, MS Project, SQL, PowerPoint, Microsoft Word, Traceability Matrix, SharePoint, UML, Quality Center, Microsoft Office, Business Development, Human Resources, Recruiting, Full-life Cycle..., Talent Acquisition, Technical Recruiting, Account Management, Customer Service, Leadership, MySQL, Microsoft SQL Server, Management, CRM, Strategy
Education
North Dakota State University 2010 — 2013
Bachelor of Science (BS), Biotechnology
CSG Government Solutions July 2012 - Present
ACO Hardware, Farmington Hills, MI March 2012 - July 2012
Izusu Motors of America May 1998 - May 2011
Skills
COBOL, DB2, JCL, CICS, SQL, VSAM, MVS, TSO, EDI ANSI X12, Software Documentation, Access, Systems Analysis, Integration, Business Analysis, Software Development, Requirements Gathering, SDLC, Visio
Education
Lawrence Technological University 1982 — 1986
BSBA
Franklin HS, Livonia, MI
CSG Government Solutions April 2013 - Present
CSG Government Solutions March 2012 - March 2013
Cision 2011 - March 2012
Nova Singers August 2009 - October 2010
Skills
Proposal Writing, Strategy, Management Consulting, SDLC, Business Analysis, MS Project, Visio, Coordination, Leadership, Business Process..., Management, IT Strategy, Business Process, Consulting, Project Management
Education
Knox College 2006 — 2010
Bachelor of Arts, Psychology
HCA July 2011 - Present
CSG Government Solutions August 2007 - June 2011
Infosys Technologies Ltd July 2004 - July 2005
Skills
SQL, Oracle, Requirements Analysis, PL/SQL, SDLC, XML, DB2, .NET, Requirements Gathering, VB.NET, Microsoft SQL Server, ASP.NET, Data Warehousing, Enterprise Architecture, Agile Methodologies, JavaScript, Integration, Web Services, Business Intelligence, SharePoint, AJAX, WCF, Database Design, C#, LINQ
Education
Northern Illinois University 2006 — 2007
MS, Computer Science
Jawaharlal Nehru Technological University 2000 — 2004
B.Tech, Computers and Information Technology
CSG Government Solutions September 2013 - Present
North Terra Realty September 2004 - Present
Hewlett-Packard November 2008 - September 2013
Wisconsin Fertility Institute January 2007 - December 2007
Group Health Cooperative of South Central Wisconsin April 2001 - December 2007
John Deere Health Care 1992 - 1996
Skills
Strategic Planning, Contract Negotiation, Valuation, Team Building, Data Analysis, Healthcare, Leadership, New Business Development, Budgets, Customer Service, Public Speaking, Account Management, Business Coaching, Change Management, Sales, Process Improvement, Insurance, Training, Strategy
Education
Rockford University 1985 — 1990
BS, Psychology
Illinois State University
Master's course of study, Special Education and Teaching
CSG Government Solutions 1999 - 2004
Alltel (FIS) 1998 - 1999
Harris Bank / Bank of Montreal (BMO) 1993 - 1998
Skills
Requirements Gathering, SDLC, Business Analysis, Requirements Analysis, Visio, MS Project, SQL, Change Management, Software Development, Project Planning, Business Requirements, Testing, Software Documentation, User Acceptance Testing, Process Improvement, Proposal Writing, Grant Writing, Business Process, Business Process..., Management, IT Strategy
Education
The University of Chicago - Booth School of Business
Master of Business Administration (MBA), Strategy and Economics
DePaul University
Certificate in Grant Writing
Miami University
Bachelor of Science (BS), Business - Finance
GPN
DePaul University
CCP, 9-month Computer Career Program
CSG Government Solutions October 2014 - Present
CSG Government Solutions August 2013 - September 2014
Burrow Barge Cleaning March 2009 - August 2013
Skills
Proposal Writing, Government Procurement, Government Proposals, Process Improvement, Time Management, Strategic Planning, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Visio, Business Analysis, Office Management, Human Resources, Payroll, Administrative..., Employee Relations, Office Administration, Customer Service, Management
Education
Northern Illinois University
Bachelor of Arts (B.A.), Political Science and Government
CSG Government Solutions October 2014 - June 2015
Paul Mitchell for Congress June 2014 - August 2014
Michigan House of Representatives September 2013 - June 2014
State of Michigan May 2013 - August 2013
Associated Students of Michigan State University May 2012 - April 2013
Michigan State University September 2011 - December 2011
Alpha Omicron Pi May 2011 - July 2011
Michigan State Police May 2010 - June 2011
Education
North Farmington High School 2004 — 2008
Michigan State University
James Madison College, Bachelor of Arts in Social Relations & Policy
Murchison-Hume October 2014 - Present
Nasty Gal March 2013 - August 2014
Acquity Group February 2006 - March 2013
CSG Government Solutions January 2004 - February 2006
SHPS April 2003 - December 2003
Premier International June 2002 - March 2003
Accenture June 2001 - February 2002
Skills
E-commerce, PMO, Strategy, Digital Strategy, User Experience, Project Management, Digital Marketing, Program Management, Mobile Devices, Cross-functional Team..., Content Management, Enterprise Software, Management, Software Development, Change Management, Requirements Analysis, Business Process, Leadership, Interactive Marketing, SDLC, Web Content Management, Product Management, Project Portfolio..., Agile Project Management, Marketing Strategy, Customer Experience, Brand Development, Start-ups
Education
Ohio University 1997 — 2001
Bachelor of Business Administration (B.B.A.), Management Information Systems & Marketing
CSG Government Solutions July 2012 - Present
General Dynamics Information Technology January 2011 - June 2012
Telligen December 2005 - January 2011
Skills
Microsoft Office, SharePoint, Quality Assurance, Project Management, PMP
Education
University of Northern Iowa 1996 — 2000
Bachelor's degree, Theatre/Theater
Clinton High School, Clinton, Iowa 1992 — 1996
DataPath, Inc. April 2015 - Present
Protech Solutions, Inc September 2014 - April 2015
CSG Government Solutions April 2012 - September 2014
Skills
ICD-10, Microsoft Office, Quality Assurance, Business Analysis, Healthcare, Visio, SharePoint, Program Management, Process Improvement, MS Project, Testing, Business Process, SDLC, Requirements Gathering, Requirements Analysis, User Acceptance Testing, Business Requirements, Gap Analysis, Analysis, Consulting, Software Project..., Software Documentation, Management Consulting, Software Quality..., Healthcare Information..., SQL, IT Strategy
Education
University of Arkansas at Little Rock
CSG Government Solutions June 2013 - Present
Womens Workout & Wellness 2012 - 2013
Skills
Creative Writing, News Writing, Editing, Swimming, Swim Instruction, Sales, Sales Management
Education
Benedictine University 2009 — 2013
Bachelor of Arts (B.A.), English Language and Literature, General
Arc Worldwide December 2014 - Present
CSG Government Solutions May 2012 - September 2013
Greater Bangkok, Thailand May 2011 - October 2011
New Generation Research May 2010 - May 2011
Boston University Development and Alumni Communications May 2009 - May 2010
Skills
Editing, InDesign, Photoshop, Photography, Illustrator, Publications, Editorial, Multimedia, Social Networking, Advertising, Copywriting
Education
Chicago Portfolio School 2013 — 2014
Design and Visual Communications
Boston University 2006 — 2010
B.S., Journalism; double minor in Studio Art and Art History
Illinois Department on Aging 2014 - 2014
Human Services Management Consultant 2002 - 2014
CSG Government Solutions 2013 - 2013
Walter R. McDonald & Associates January 2010 - October 2011
Chicago Commons April 2007 - February 2010
University of Chicago, Social Service Association (SSA) 2001 - 2003
Chicago Commons 1995 - 2001
Skills
Program Development, Strategic Planning, Performance Management, Program Evaluation, Grant Writing, Community Outreach, Social Services, Non-profits, Volunteer Management, Capacity Building, Child Welfare, Research, Adolescents, Mental Health, Nonprofits, Fundraising, Teaching, Grants, Policy, Community Development
Education
University of Illinois at Chicago 1978 — 1980
Masters Degree, Social Work Administration
Northwestern University 1972 — 1976
B.S., Psychology
CSG Government Solutions February 2013 - Present
National Commission on Correctional Health Care February 2011 - February 2013
Alachua County Sheriff's Office June 2008 - May 2010
Eighth Judicial Circuit June 2007 - June 2008
St. Petersburg Police Department July 2000 - June 2007
Skills
Nonprofits, Non-profits, Community Outreach, Public Relations, Program Development, Program Management, Leadership, Strategic Planning, Government, Editing, Healthcare, Event Planning, Leadership Development, Public Speaking, Grant Writing, Social Media, Policy, Volunteer Management, Training, Event Management, Grants, Staff Development, Workshop Facilitation, Project Management, Research, Fundraising, Public Policy, Teaching, Community Development, Policy Analysis, Data Analysis, Higher Education, Conflict Resolution, Newsletters, Non-profit..., Marketing
Education
University of Central Florida
Master of Nonprofit Management, Nonprofit Management
University of South Florida
Master of Arts, Library and Information Science
University of South Florida
Bachelor of Arts, Social Sciences
CSG Government Solutions October 2014 - Present
ISPE - International Society for Pharmaceutical Engineering October 2012 - October 2014
USF Physician's Group October 2010 - October 2012
HP Enterprise Services March 2010 - October 2010
HP Enterprise Services February 2007 - October 2010
Skills
PowerPoint, Research, Microsoft Office, Outlook, Public Speaking, Data Analysis, Leadership, HTML, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Photoshop, Project Management, Professional..., Public Administration, Healthcare, Content Management, Process Improvement, Analysis, Team Leadership, Proposal Writing, Association Management, Teamwork, Web Content, Volunteer Management, Budget Monitoring, Event Planning
Education
Florida Agricultural and Mechanical University 2009 — 2010
Master's degree, Public Administration
Florida Agricultural and Mechanical University 2006 — 2009
Bachelor of Science (BS), Political Science
CSG Government Solutions June 2014 - Present
Skills
Requirements Analysis, SDLC, User Acceptance Testing, Requirements Gathering, Software Project..., Management, SharePoint, Business Analysis, Visio, Project Management, PMP, Program Management, Business Process, Vendor Management, PMO, Business Requirements, Systems Analysis, Process Improvement, Data Conversion, Integration, Software Documentation, MS Project, Enterprise Architecture, Data Warehousing
Education
Creighton University 1992 — 1996
B.S. Biology; B.A. Psychology
CSG Government Solutions August 2012 - Present
SCESC/DEW August 1974 - June 2012
Skills
Management Consulting, Requirements Gathering, Business Analysis, Requirements Analysis, Business Process..., Business Process, Program Management, Strategic Planning, Project Management, Analysis, Process Improvement, Management, Government, Change Management, SDLC, Leadership, Consulting, Business Process..., IT Strategy, Quality Assurance, Quality Control, Team Leadership
Education
Newberry College 1970 — 1974
Bachelors Degree History and Political Science, History
CSG Government Solutions December 2011 - Present
Disney Cruise Line January 2011 - June 2011
Walt Disney World Company June 2010 - January 2011
QNorth Golf Management March 2009 - January 2010
Wally's Bar & Grill June 2006 - September 2009
Skills
Marketing, Press Releases, Public Relations, Event Planning, Integrated Marketing, Advertising, Management, Project Management, Microsoft Office, Sales, Recruiting, Social Media, Strategic Planning, Leadership, Project Planning
Education
Central Michigan University 2006 — 2010
Bachelor of Science, Business Administration; Marketing; Communications
CSG Government Solutions March 2015 - Present
CSG Government Solutions March 2014 - January 2015
CSG Government Solutions June 2013 - February 2014
CSG Government Solutions January 2012 - June 2013
State of Illinois December 2008 - December 2011
State of Illinois September 1998 - December 2008
Skills
Medicaid, Business Analysis, PMP, ICD-10, SDLC, Healthcare, Healthcare Information..., Requirements Analysis, HIPAA, Process Improvement, Requirements Gathering, Project Management, Government, Strategic Planning, IT Strategy, Health Insurance..., Child Support
Education
University of Illinois Springfield 1992 — 1996
Bachelor's degree, Management
CSG Government Solutions January 2014 - Present
State of Michigan March 2010 - January 2014
State of Michigan December 2008 - March 2010
State of Michigan October 2005 - December 2008
Skills
Microsoft Office, Business Analysis, Requirements Gathering, Business Requirements, Testing, User Acceptance Testing, SharePoint, Problem Analysis, Program Management, Training, Solution Implementation, Team Leadership, Diversity Training, Data Collection, Data Analysis, Accurate Data Entry
Education
Davenport University-Eastern Region
Graduate Certificate, Strategic Management
Central Michigan University
Master of Science (MS), Business Administration and Management, General
Wayne State University
Bachelor of Science (B.S.), Information Technology
Randstad Technologies US January 2014 - Present
CSG Government Solutions June 2013 - December 2013
AIM Consulting Group January 2012 - May 2013
Siemens Medical Solutions May 2007 - October 2011
Perot Systems October 2004 - October 2006
Ernst & Young / Capgemini 1998 - 2004
Skills
Software Project..., MS Project, Cross-functional Team..., Cerner, PMP, Hospitals, Primavera, PMP certification, Program Management, CA Clarity, Requirements Analysis, SDLC, Microsoft Project, Vendor Management, Business Process...
Education
The University of Chicago - Booth School of Business 1995 — 2000
MBA, Strategic Management
University of Illinois at Urbana-Champaign 1970 — 1974
B.S., Biochemistry
CSG Government Solutions May 1999 - Present
Strategic Information Associates December 1997 - April 1999
CSC Consulting July 1993 - December 1997
Skills
Strategic Planning, SDLC, Business Strategy, Integration, Process Improvement, SQL, Database Design, Requirements Analysis, Analysis, Business Analysis, Requirements Gathering, Security, .NET, Application Development, IT Strategy, Business Process..., SharePoint, Quality Assurance, Software Development, Process Engineering, Enterprise Architecture, Management Consulting, Business Process, Software Project..., Systems Analysis, Visio, Problem Solving, MS Project, HTML, JavaScript, Agile, XML, Agile Methodologies, Project Management, Technical Architecture, Vendor Management
Education
Northwestern University 1989 — 1993
Bachelor of Science, Industrial Engineering
CSG Government Solutions October 2004 - Present
City of Chicago - Department of Children and Youth Services April 2004 - October 2004
City of Chicago May 2002 - April 2004
Skills
Workforce Development, Unemployment Insurance, Program Management, Requirements Analysis, Government, Management Consulting, Business Process..., SDLC, Business Analysis, Analysis, IT Strategy, Business Development, Process Improvement, PMO, Requirements Gathering, Project Portfolio..., Project Planning, Business Process, PMP, Software Project..., Business Transformation, Vendor Management, Integration, Business Process..., Business Intelligence, Change Management, Professional Services
Education
University of Notre Dame 1988 — 1992
BA, Government
CSG Government Solutions September 2009 - Present
State of Illinois March 2009 - August 2009
Cimarron Systems, Inc June 1992 - March 2009
American Association of Motor Vehicle Administrators June 1990 - May 1992
Cutler / Williams, Inc April 1988 - May 1990
USAF April 1979 - April 1988
Skills
SDLC, Business Analysis, Project Management, Business Strategy, Organizational..., Public Policy, Healthcare Industry, State Government, Natural Resource..., Requirements Management, Data Analysis, Database Design, System Design, Software Development, Strategic Planning, Leadership, PMP, Analysis, Databases, Government, Project Planning, Data Warehousing, Management, Requirements Analysis
Education
Community College of the Air Force 1979 — 1988
AS, Computer Science
Rollins College 1985 — 1987
Computer Science
John Ribka & Associates January 2015 - Present
CSG Government Solutions July 2011 - February 2014
S2Tech September 2010 - April 2011
University of Phoenix 2007 - April 2011
Government Works, LLC September 2009 - March 2010
First Consulting Group June 2006 - January 2007
Kaiser Permanente IT 2004 - 2006
Kaiser Permanente 2004 - 2006
ACS Healthcare Solutions 2003 - 2006
Superior Consultant Co. 1994 - 2002
Skills
IV & V for government..., Healthcare IT, Program Management, Process Engineering, Business Analysis, Requirements Analysis, SDLC, Healthcare Information..., IT Management, Healthcare, Project Management, IT Strategy, PMP, Management Consulting, Business Process..., Integration, Business Intelligence, Change Management, Information Technology, Management, Process Improvement, Software Project...
Education
The George Washington University
MS, Systems Management
University of Notre Dame
BS, Engineering
Capgemini February 2015 - Present
CSG Government Solutions October 2014 - January 2015
The Boston Consulting Group August 2014 - September 2014
SThree PLC June 2014 - July 2014
DePaul University June 2013 - June 2014
Loyola University Chicago June 2010 - June 2011
Skills
Clinical Research, Time Management, Public Health, Microsoft Office, Western Blotting, Laboratory, Microsoft Excel, Molecular Biology, Research, Science, PCR, Neuroscience, Genetics, Social Media, Lifesciences, Microbiology, Clinical Trials, Epidemiology, Biotechnology, Sales, Management, PowerPoint, Customer Service, Public Speaking, Test Planning, Oracle HR, Test Cases, Oracle E-Business Suite
Education
DePaul University 2011 — 2014
Bachelor's degree, Health and Science
Opower January 2015 - Present
AKQA December 2012 - December 2014
Designkitchen November 2011 - December 2012
CSG Government Solutions May 2006 - November 2011
CGI Federal January 2004 - May 2006
Tier Technologies 2003 - 2003
Quickhire 2001 - 2001
Quickhire 2001 - 2001
Skills
Requirements Analysis, Requirements Gathering, Agile Methodologies, JavaScript, SQL, Integration, SDLC, XML, SOA, .NET, Microsoft SQL Server, Software Development, Enterprise Architecture, Web Services, Business Analysis, AJAX, SharePoint, Subversion, Visio, Java, Database Design, Scrum, HTML, Project Management, CSS
Education
James Madison University 1999 — 2003
Bachelor of Science, Computer Science
Northwestern University 2008 — 2011
Certificate Program, Math Fundamentals for Business
CSG Government Solutions April 2014 - Present
Accenture - Texas Medicaid Healthcare Partnership (TMHP) 2014 - 2014
Sandata Technologies 2012 - 2014
Harden Healthcare, LLC 2010 - 2012
AMG-SIU 2008 - 2010
State of Texas - HHSC - Office of Inspector General 2004 - 2008
HHSC-OIG 2004 - 2008
PC Foods, Inc. 1995 - 2004
Skills
SDLC, Program Management, Cross-functional Team..., Change Management, Analysis, Revenue Cycle, Healthcare, Project Management, Healthcare Information..., HIPAA, Software Documentation, Process Improvement, Medicaid, Management, Research, Business Process..., Business Intelligence, Strategic Planning, Business Analysis, Leadership, Healthcare Industry, Managed Care, Team Building, Quality Assurance, Policy, Healthcare Consulting, EHR, Medicare, Software Implementation, Vendor Management, Requirements Analysis, Testing, Team Leadership, Software Project..., Auditing, Government Auditing, ICD-10, Government, Public Health, Medical Coding, Medical Billing, Budgets, Account Management, Healthcare Management, Compliance, Documentation, Problem Solving, Medicaid Managed Care, Electronic Visit..., Independent Validation...
Education
Benedictine University 2013 — 2014
Master of Business Administration (M.B.A.), Project Management, 4.0
Benedictine University 2010 — 2013
Master of Public Health (MPH), Health/Health Care Administration/Management, currently 4.0
Park University
Bachelor of Science, Business Administration
Park University
Bachelor of Science, Management, Human Resources
CSG Government Solutions September 2013 - Present
Indiana Department of Workforce Development September 2007 - September 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, ClearCase, Adobe Acrobat, Adobe Creative Suite, Microsoft Visio, Business Analysis, Consulting, Research, Data Analysis, Unemployment, Human Resources, Project Planning, Project Management, Process Improvement, Visio
Education
WGU Indiana
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Ivy Tech Community College
Associate's Degree
CSG Government Solutions February 2014 - Present
HP Enterprise Services - Georgia Medicaid Title XIX March 2008 - April 2013
Electronic Data Systems - General Motors Corp - Saab Cars USA, Inc. December 1997 - March 2008
Electronic Data Systems - Georgia Medicaid Title XIX March 1987 - December 1997
Electronic Data Systems, Inc - Alabama Medicaid Title XIX February 1986 - October 1986
Electronic Data Systems, Inc. - Alabama Medicaid Title XIX September 1981 - February 1986
Skills
IT Service Management, Disaster Recovery, Requirements Analysis, Service Delivery, ITIL, Enterprise Architecture, SDLC, IT Management, Active Directory, PMO, Solution Architecture, Process Improvement, Software Documentation, PMP, Visio, SharePoint, Data Center, Integration, IT Strategy, Program Management, Project Portfolio..., Windows Server, Requirements Gathering, Software Project..., IT Outsourcing, Project Delivery, Business Process, Vendor Management, Business Analysis
Education
Auburn University at Montgomery 1976 — 1977
Incomplete Bachlors of Engineering, Engineering
Jefferson Davis High School 1972 — 1976
CSG Government Solutions September 2013 - Present
Department of Health and Welfare January 2009 - September 2013
Department of Health and Welfare January 2006 - December 2008
Department Health and Welfare October 2004 - December 2005
Business Psychology Associates January 2000 - June 2004
Business Psychology Associates January 1998 - December 1999
DMS/MCS, Inc. March 1980 - June 1997
Skills
Program Management, Strategic Planning, Public Speaking, Change Management, Project Management, Government, Research, Process Improvement, Team Building, Analysis, Business Analysis, Technical Writing, Budgets, Instructional Design, Evaluation, Healthcare Information..., Organizational Behavior, RFP Generation, Proposal Writing, Access, Integration, Management, Quality Assurance, SDLC
Education
Boise State University 2003 — 2009
M.S. Instructional & Performance Technology
Boise State University 1997 — 2003
B.A. Philosophy
CSG Government Solutions June 2013 - Present
CSG Government Solutions June 2012 - June 2013
Fairmont Hotels and Resorts June 2011 - June 2012
All American Dining Room May 2009 - May 2011
Skills
Customer Service, Leadership Development, Consulting, Employee Training, Leadership, Team Building, Management Consulting, Business Process..., SharePoint, Project Management, Visio
Education
Purdue University 2007 — 2011
Bachelor of Science, Hospitality and Tourism Management with a Minor in Communications
Dobrish Michaels Gross LLP June 2015 - Present
Silva Thomas PC March 2013 - June 2015
Caruso, Caruso & Branda, P.C. October 2011 - March 2013
CSG Government Solutions June 2011 - October 2011
Katz & Stefani, LLC March 2010 - May 2011
Schiller DuCanto & Fleck LLP May 2008 - March 2010
Skills
Family Law, Litigation, Paternity, Prenuptial Agreements, Appeals, Tax, Civil Litigation, Legal Research, Domestic Relations, Trials, Legal Writing, Courts
Education
The John Marshall Law School 2007 — 2010
J.D., Law
University of Wisconsin-Madison 2002 — 2006
B.A., Political Science
CSG Government Solutions January 2015 - Present
K & R Consulting April 2011 - Present
South Dakota Department of Social Services November 2012 - December 2014
Adams County Human Services October 2009 - April 2011
Boulder County Housing & Human Services April 2006 - October 2009
Colorado Department of Health Care Policy & Financing May 2004 - April 2006
Broomfield Health and Human Services June 2001 - May 2004
Skills
Policy research and..., Regulatory compliance., Strategic planning., Program development and..., Build internal and..., Create unitifed working..., Written and verbal..., Informational and..., Project coordination..., Business process..., Culture change..., Proactive vs. reactive., Policy Analysis, Public Policy, Program Management, Policy, Staff Development, Analysis, Program Development, Budgets, Project Management, Strategic Planning, Management, Healthcare, Leadership, Human Resources, Project Planning, Government, Process Improvement
Education
Colorado State University
PhD, Education and Human Resource Studies
University of Northern Colorado
MA, Gerontology - Administration of Aging Programs
Western State College
BA, Business Administration and Management
CSG Government Solutions October 2009 - Present
FourThought Group February 2006 - November 2009
State of Montana/DPHHS February 2002 - March 2006
Radisys June 1998 - June 2001
Lockheed Martin Space Systems Company October 1991 - June 1998
Lockheed Martin Space Systems Company October 1987 - October 1991
General Dynamics July 1985 - October 1987
Skills
ICD-10 Gap Assessment, ICD-10 Impact Assessment, MITA State..., Medicaid, Business Process, Proposal Writing, HIPAA, Healthcare, Government, Requirements Analysis, Business Analysis, Requirements Gathering, Project Management, Requirements Management, Process Improvement, MITA, Leadership, SharePoint, Analysis, Management Consulting, Project Planning, Program Management, Management, Strategy
Education
Montana State University-Bozeman 1981 — 1985
BS, Electrical Engineering
CSG Government Solutions January 2011 - Present
State of Illinois - Department of Employment June 2009 - December 2010
IBM January 1992 - December 2008
Bank of America (formerly Continental Bank) January 1980 - December 1991
Skills
IMS DB/DC, CICS, DB2, COBOL, Mainframe, SDLC, Software Development, Data Warehousing, PL/1, Requirements Analysis, Testing, Production Support, Data Modeling, Disaster Recovery, Solution Architecture, Consulting, Analysis, Systems Analysis, Business Analysis, Software Project..., Requirements Gathering, Business Process, Enterprise Architecture, IT Strategy, PMO, SQL, PMP, Business Intelligence, Integration, Visio
Education
University of Illinois at Urbana-Champaign 1971 — 1975
BA, Mathematics & Finance
Dell June 2013 - Present
Leadership Madison County 1995 - Present
David M. Buchanan, Attorney-at-Law 1988 - Present
Leadership Mississippi 2012 - 2013
CSG Government Solutions 2012 - 2013
Centene Corporation 2010 - 2012
McKesson Health Solutions 2005 - 2010
G. A. Carmichael Family Health Center 2008 - 2009
Holmes Community College 2005 - 2007
Mississippi Health Care Association 2003 - 2005
Skills
Account Management, Government Relations, Medicaid, Medicare, Public Health, Healthcare, Health Insurance, Cross-functional Team..., Organizational..., Strategic Leadership, Compliance, Regulatory Affairs, Healthcare Management, Managed Care, Executive Management, Strategic Planning, Public Policy, Policy Analysis, Lobbying, Government, Government Contracting, Governance, Writing, Public Speaking, Public Administration, Contract Negotiation, Contract Management, Health Insurance..., Affordable Care Act, Health Care Regulation, Health Law, Vendor Management, Governmental Affairs, International..., Full P&L Responsibility, State Government, State Policy, Disease Management, Healthcare Consulting, Program Management, Consulting, Healthcare Industry, Health Policy, Policy, Non-profits, Community Outreach, Strategy, Coalitions, Business Development, Health Care Reform
Education
Mississippi College School of Law 1985 — 1988
JD, Corporate Law; Wills, Trusts, & Estate Law
Louisiana State University and Agricultural and Mechanical College 1981 — 1984
B.S., Finance; Commercial Banking
Michigan Public Health Institute May 2013 - Present
CSG Government Solutions January 2013 - March 2013
Employers Insurance Group February 2006 - December 2009
Auto-Owners Insurance Company December 2000 - June 2005
Education
Saginaw Valley State University
Bachelor of Science
Delta College
Associate of Science
Stress Free Solutions, LLC January 2015 - Present
Campaign for Louisiana September 2014 - November 2014
Jennifer Garrison for Congress March 2014 - August 2014
CSG Government Solutions April 2013 - March 2014
South Carolina Democratic Party January 2012 - February 2013
South Carolina Democratic Party May 2011 - December 2011
Skills
Political Campaigns, Politics, Public Speaking, Political Consulting, Public Policy, Policy Analysis, Community Outreach, Research, Nonprofits, Volunteer Management, Legislative Relations, Fundraising, Government, Grassroots Organizing, Leadership, Access, Public Relations, Grassroots
Education
University of Warwick 2009 — 2010
History and Sociology
University of South Carolina-Columbia 2007 — 2010
Bachelor of Arts, History; Political Science cognate
CSG Government Solutions July 2013 - Present
North American Systems July 2009 - May 2013
DELTA DENTAL OF ILLINOIS January 2001 - January 2009
NDEDIC 1998 - 2009
DELTA DENTAL OF CALIFORNIA/DELTANET, INC January 1997 - January 2001
SELFIX, INC January 1978 - January 1997
Skills
Management, Leadership, Business Intelligence, Strategic Planning, Start-ups, Strategy, Account Management, Project Management, E-commerce, Budgets, Analysis, Outsourcing, Process Improvement, Business Analysis, Management Consulting, SDLC, Consulting, Program Management, Executive Management
Education
Benedictine University
MBA, Financial Management
Roosevelt University 1971 — 1975
BSBA, Accounting
Wells Fargo Home Mortgage April 2014 - Present
CSG Government Solutions August 2012 - March 2014
Grinnell Mutual Reinsurance April 2011 - August 2012
IFMC May 2008 - April 2011
Wells Fargo Financial September 2006 - May 2008
EDS April 2005 - July 2006
Citi (Sears Legacy) November 2002 - April 2005
Skills
Test Automation, Telerik, Agile, SQL, Waterfall, HTML/XML, HTTP, .NET, JUnit, JavaScript, Selenium, Firebug, Compatibility Testing, Test Planning, User Acceptance Testing, Manual Testing, System Testing, Test Management, Visual Studio, Bug Fixing, Bug Tracking, Team Management, Management Consulting, Change Management, Agile Methodologies, Analysis, Leadership, Training, Management, Software Quality..., Quality Center, QTP, Testing, Software Documentation, XML, Test Cases, Integration, Microsoft SQL Server, Oracle, Quality Assurance, HP Quality Center, SDLC, Debugging
Education
Grandview College 1996 — 1998
B.A, Business Administration
Webster City High School 1988 — 1991
H.S. Degree, General Studies
Drake University
CSG Government Solutions January 2012 - Present
NESCSO May 2001 - December 2011
UMass Medical School June 2010 - January 2011
HEALTH ADVANCES, INC January 1994 - January 2000
Health Advances 1993 - 2000
Harris Miller Miller January 1990 - January 1994
HARRIS MILLER MILLER & HANSON January 1990 - January 1994
CAMBRIDGE ANALYTICAL SERVICES January 1988 - January 1989
GENETICS INSTITUTE January 1984 - January 1988
Skills
Project Planning, Project Coordination, Training & Development, Employee Training, Training, Business Analysis, Team Leadership, Management Consulting, Project Management, Requirements Analysis, Library, Research, Analysis, Policy, Strategic Planning, Healthcare, Vendor Management, SDLC, Government, Consulting, Leadership, Business Intelligence, IT Strategy, Business Process, Business Process..., Executive Management
Education
Simmons College 1978 — 1980
Master of Science, Information Science
Stonehill College 1973 — 1977
Bachelor of Arts, English Studies
CSG Government Solutions 2008 - Present
Hewitt Associates 2005 - 2008
CSC Consulting 1996 - 2005
BearingPoint (KPMG Peat Marwick Consulting) 1994 - 1996
ABN AMRO Bank N.V. 1991 - 1994
Skills
Enterprise Architecture, SDLC, Requirements Analysis, IT Strategy, Integration, PMP, Solution Architecture, Business Analysis, Data Warehousing, SOA, Program Management, Business Intelligence, Requirements Gathering, SQL, Software Development
Education
DePaul University 1990 — 1993
Master of Science, Telecommunications
DeVry University 1984 — 1987
Bachelor of Science, Electronic Engineering
CSG Government Solutions June 2009 - Present
Lagan Technologies March 2008 - June 2009
Lagan Technologies June 2006 - March 2008
PeterMartin Associates and ACS 2003 - 2006
Peter Martin Associates 1995 - 2003
Skills
Requirements Analysis, Business Analysis, Cross-functional Team..., CRM, SaaS, Software Development, Leadership, Management, Web Services, Testing, Enterprise Software, Agile Methodologies, Analysis, Cloud Computing, Requirements Gathering, Integration, Business Intelligence, Project Management, Consulting, Customer Experience, Project Planning
Education
University of Illinois at Urbana-Champaign
Professional Certification, Software Engineering
William & Mary
GE Capital February 2012 - Present
CSG Government Solutions November 2011 - February 2012
CSG Government Solutions March 2009 - November 2011
Washington Mutual May 2002 - January 2009
Compaq Computers January 2000 - May 2002
Getronics (formerly ISC Systems) July 1994 - December 1999
Wagstaff Engineering July 1989 - June 1994
ISC Systems August 1984 - July 1989
Pharmaceutical Card Systems (PCS) April 1981 - July 1984
Skills
Service-oriented design..., Agile Methodologies, Architecture, Banking, Business Analysis, Business Development, Business Intelligence, Business Process, Business Requirements, CRM, Customer Service, Designs, Integration, Leadership, Management, Management Consulting, Marketing Strategy, Oracle, Process Improvement, Program Management, Project Management, Requirements Analysis, SDLC, SOA, SQL, Service Orientation, Siebel, Software Development, Software Project..., Strategy, Vendor Management, Web Services
Education
Brigham Young University
Eastern Washington University
Marketing
Shadle Park High School
Griffin Enterprise Solutions, Inc. October 2014 - Present
EngagePoint, Inc. January 2014 - Present
KPMG (via subcontract through Alexan International) June 2013 - December 2013
CSG Government Solutions February 2010 - May 2012
Cognosante October 2010 - February 2011
CNSI May 2008 - October 2010
Xerox Affiliated Computer Systems March 2005 - May 2008
Renown Health January 2006 - November 2006
State of Montana May 2002 - January 2006
The University of Arizona, College of Medicine 1987 - 1992
Skills
Medicaid System..., Leadership, Cross-functional Team..., Enterprise Architecture, SDLC, Project Management, Requirements Analysis, Program Management, Medicaid, MITA, Business Analysis, Software Documentation, Databases, Agile Methodologies, Testing, Process Improvement, Requirements Gathering, Healthcare Information..., HIPAA, Data Warehousing, Iterative, Software Development, Management, Healthcare, Business Process, Visio, Analysis, Vendor Management, Quality Assurance, SOA, Integration, Software Project..., Business Process..., User Acceptance Testing, Enterprise Software, Health Information..., PMP, Business Intelligence, Consulting, IT Strategy, SharePoint, Information Technology, PMO, Change Management, SQL, Business Requirements, Strategic Planning
Education
Montana State University-Bozeman 2000 — 2002
Master's Degree, Health/Health Care Administration/Management
University of Arizona 1979 — 1981
BSPA, Health Service Administration, Accounting
Obindo February 2015 - Present
Case Commons, Inc. July 2013 - January 2015
Adobe October 2010 - June 2013
CSG Government Solutions December 2008 - September 2010
Lagan Technologies October 2005 - November 2008
ACS, Inc. 2001 - 2005
Peter Martin Associates, Inc. 1996 - 2001
Skills
Enterprise Software, SaaS, Program Management, Professional Services, Government, Business Analysis, Solution Selling, Public Sector, Business Intelligence, Business Alliances, Business Process..., Management Consulting, Business Development, IT Strategy, Cloud Computing, Strategic Planning, Integration, Strategic Partnerships, Enterprise Architecture, Requirements Analysis, Management, Consulting, Start-ups, Strategy, Proposal Writing, Cross-functional Team..., CRM, New Business Development
Education
Northwestern University 1992 — 1996
Bachelor's degree, Political Science & Business Institutions
Loyola Academy 1988 — 1992
CSG Government Solutions April 2012 - Present
SunGard 2009 - March 2012
SunGard Data Systems 2007 - 2008
SunGard Transaction Network 2006 - 2008
Northern Trust 2002 - 2006
Skills
Product Management, Business Analysis, Project Management, Process Improvement, Management, Strategy, Business Process..., Software Development, Financial Services, IT Strategy, Vendor Management, Strategic Partnerships, Enterprise Software, Professional Services, Business Intelligence, SDLC, SaaS, Business Development, Program Management, Cloud Computing, Integration
Education
Northwestern University - Kellogg School of Management 1986 — 1988
MBA, Finance, Marketing
Northwestern University 1978 — 1982
BA, History, English
BMO Harris Bank November 2014 - Present
CSG Government Solutions October 2013 - November 2014
DACO Incorporated May 2012 - September 2013
Kellogg School of Management March 2012 - May 2012
Energizer July 2010 - December 2011
Energizer Holdings, INC August 2008 - December 2011
Energizer November 2009 - June 2010
Tri-Mom Events 2008 - 2009
Skills
Certified TWI-JI Master..., Curriculum Development, Large Group Facilitation, Leadership Mentoring, Youth Mentoring, Development of Training..., Coordination of Health..., Performance Appraisal, Kaizen (Leader, Member,..., Supervisory Skills, Employee Handbooks, Employee Recognition, Employee Relations, Workshop Facilitation, Training, Personnel Management, Human Resources, Leadership Development, Employee Training, Team Leadership, Succession Planning, Instructional Design, Project Management, Talent Management, Onboarding, Employee Engagement, Workforce Planning, Organizational..., Organizational..., Culture Change, Time Management, Temporary Placement, Leadership, New Hire Orientations, Talent Acquisition, Labor Relations, Interviews, Coaching, Employee Benefits, Team Building, Change Management, Development & delivery..., Management Development, Process Improvement, Performance Improvement
Education
Illinois State University 2004 — 2008
BS, Public Relations, Sociology, Communication Studies
Wheaton North High School
CSG Government Solutions March 2011 - Present
Mamlin Consulting Services November 2009 - December 2011
Systems & Methods December 2003 - November 2009
Northwoods Consulting Partners January 2007 - September 2007
Covansys 2001 - 2003
State of Indiana 1997 - 2001
State of Indiana 1996 - 1997
State of Indiana 1995 - 1996
State of Indiana 1994 - 1995
State of Indiana 1992 - 1994
Skills
Analysis, Software Project..., SDLC, Strategic Planning, Software Documentation, Business Process, Leadership, Project Planning, Management, Program Management, Business Process..., Business Development, Training, Visio, Business Analysis, Process Improvement, Proposal Writing, Policy, Project Management, Access
Education
Indiana University Bloomington 1984 — 1988
BS in Education, Speech Communications and English
CSG Government Solutions November 2011 - Present
Education
University of Illinois Springfield 1997 — 2002
Master of Arts, Communication
University of Illinois at Urbana-Champaign 1994 — 1997
Bachelor of Science, Advertising
CSG Government Solutions July 2013 - Present
CDLE, Unemployment Insurance November 2011 - June 2013
CDLE Unemployment Insurance April 2010 - October 2011
CDLE, Unemployment Insurance January 2011 - June 2011
CDLE, Unemployment Insurance June 2006 - March 2010
CDLE, Unemployment Insurance May 2005 - May 2006
Colorado Department of Labor and Employmemt September 1996 - April 2005
Skills
Program Management, Change Management, Project Management, Strategic Planning, Stakeholder Management, Public Speaking, Business Analysis, Project Planning, Team Leadership, Business Process..., Team Building, Management, Process Improvement, Business Strategy, Certified Fraud Examiner, Cross-functional Team..., Forecasting, Outsourcing, Telecommunications, Contract Negotiation, Governance, Software Development, Business Process, Customer Service, Vendor Management, Leadership, Call Centers, MS Project, Employee Benefits, Negotiation, Coaching, Software Project..., Requirements Gathering, Testing, SDLC, Organizational..., Government, Visio, ITIL, IT Strategy, Risk Management, Project Portfolio..., Leadership Development, Requirements Analysis, Management Consulting, Operations Management, Data Analysis, Disaster Recovery, Budgets, Analysis
Education
University of Idaho 1982 — 1987
BS, Psychology and Organizational Communication
University of Idaho 1982 — 1987
Bachelor of Science (B.S.), Organizational Communitation & Psychology
CSG Government Solutions June 2013 - Present
Molina Medicaid Solutions January 2011 - June 2013
Unisys and Molina Medicaid Solutions October 2009 - January 2011
Self-Employed June 2006 - October 2009
The Children's Center, Inc. December 2001 - June 2006
University of Maine at Augusta September 1997 - May 2004
Youth and Family Services January 1999 - December 2001
Kennebec Valley Mental Health Center June 1997 - January 1999
Skills
Management, Microsoft Word, Microsoft Office, Microsoft Excel, Research, Program Management, Process Improvement, Business Analysis, Project Management, Policy, Strategic Planning, Public Speaking, Customer Service, Healthcare, HIPAA, Leadership
Education
University of Maine at Augusta
BS in Mental Health and Human Services, Mental and Social Health Services and Allied Professions, 3.52
CSG Government Solutions August 2015 - Present
Wipro Technologies May 2011 - July 2015
Infocrossing April 2010 - May 2011
Salem Technology Solutions April 2009 - April 2010
EDS, an HP Company August 2005 - April 2009
EDS August 2001 - August 2005
EDS October 1998 - August 2001
EDS April 1997 - October 1998
EDS August 1994 - March 1997
EDS February 1989 - July 1994
Skills
Team Management, Proposal Writing, HIPAA, Requirements Analysis, Enterprise Architecture, Web Applications, Systems Analysis, SDLC, Business Analysis, IT Strategy, PMP, SOA, IT Outsourcing, Software Implementation, Application Development, Mainframe, IT Management, Project Portfolio..., Business Process, Visio, Agile, Resource Management, PMO, Portals, Pre-sales, Business Management, EDI, Integration, Requirements Gathering, Agile Methodologies, Software Development, Project Management, Management, Software Project..., Data Center, Disaster Recovery, Vendor Management, Consulting, IT Service Management, Program Management, Solution Architecture, ITIL, Business Intelligence, Enterprise Software, Outsourcing, SharePoint, SaaS, Cloud Computing, Professional Services, E-commerce
Education
California State University-Sacramento 1994 — 2001
MBA, Management Information Sciences
University of Puget Sound 1981 — 1985
BS, Computer Information Systems/Business
CSG Government Solutions 2007 - Present
State of Illinois March 2001 - August 2005
Illinois Department of Healthcare and Family Services 2001 - 2005
Illinois Department of Human Services June 1997 - March 2001
Illinois Department of Mental Health and Developmental Disabilities December 1976 - July 1997
Skills
Healthcare, Government, PMP, Medicaid, Business Analysis, CIO, Leadership, Requirements Analysis, Social Services, Information Technology, Management, Project Planning, IT Management, SDLC, Strategic Planning, Project Management, Program Management, Process Improvement, Hospitals, IT Strategy, Business Process..., Mental Health, Vendor Management, Change Management, PMO
Education
University of Illinois Springfield 1977 — 1986
MA, Math Systems / Computer Science
University of Illinois Springfield 1975 — 1986
Master's degree, Computer Science
CSG Government Solutions June 2012 - Present
Alltech Consulting April 2012 - June 2012
Intuition Systems, Inc. April 2007 - April 2012
Xerox EDI Solutions June 2005 - April 2007
Xerox EDI Solutions January 2003 - June 2005
Xerox EDI Solutions March 2001 - January 2003
Xerox EDI Solutions July 1999 - March 2001
Skills
Requirements Analysis, Change Management, Technical Writing, Statistical Reporting, Business Analysis, CRM, Management, Information Technology, SDLC, Visio, Requirements Gathering, Software Project..., Software Documentation, Process Improvement, MS Project, Software Development, Systems Analysis, Project Management, Business Process, Program Management, PMO, Databases, Consulting, SharePoint, PMP, Business Process..., IT Strategy, Project Portfolio..., Enterprise Architecture, EDI, Leadership, Strategy, Project Planning, Microsoft Project
Education
Florida State University
Bachelor of Arts (B.A.), Music
CSG Government Solutions November 2011 - Present
CSG Government Solutions June 2010 - November 2011
Northern AZ Regional Behavioral Health Authority 2009 - 2010
IL Department of Healthcare and Family Services 2006 - 2008
IL Department of Children and Family Services 2001 - 2006
Illinois Department of Children and Family Services 2000 - 2001
Skills
Medicaid, Healthcare, Government, PMP, Program Management, Strategic Planning, Quality Assurance, Management Consulting, Healthcare Information..., IV&V, Policy, HIPAA, Project Management, Healthcare Consulting, Social Services, Business Process, Management, ICD-10, Process Improvement, Leadership, Project Planning, Business Process..., Business Analysis, SDLC, IT Strategy, Requirements Gathering, Requirements Analysis, Change Management, Integration, Team Building, SharePoint, Business Intelligence, PMO, Analysis, MS Project, Vendor Management, Systems Analysis, Resource Management, Business Requirements, Health Information..., Visio, Strategy, Consulting, Enterprise Architecture, Project Portfolio..., Healthcare Industry, Software Documentation
Education
University of Illinois at Urbana-Champaign 1985 — 1988
MA, Psychology
University of Wisconsin-Madison 1983 — 1985
Bachelor of Science (B.S.), Psychology and Anthropology
Independent IT Project Consultant February 2014 - Present
CSG Government Solutions February 2012 - February 2014
State of Oregon Employment Department (IT) August 2011 - March 2012
Bonneville Power Administration October 2009 - July 2011
State of Oregon Employment Department June 2009 - October 2009
Project Management Institute - Portland, OR Chapter December 2008 - August 2009
Systems Integration Solutions 1999 - 2002
Charles Schwab 1997 - 1999
M Squared, Inc. 1994 - 1997
ATC 1994 - 1995
Skills
Program Management, Business Process, SDLC, Data Warehousing, MS Project, Business Analysis, Software Documentation, Quality Assurance, Requirements Gathering, Integration, Unix, Customer Service, Management, Project Management, IT Management, Telecommunications, Disaster Recovery, Project Portfolio..., Software Development, Change Management, Training, Vendor Management, Analysis, ITIL, Consulting, Business Intelligence, Agile Methodologies, Process Improvement, Requirements Analysis, Software Deployment, Team Building, Systems Analysis, Testing, Data Center, SharePoint, Strategic Planning, Leadership, Business Process..., Project Planning, Visio, Software Project..., Networking, PMP, Cross-functional Team..., IT Strategy, User Acceptance Testing, Databases, Budgets, Infrastructure
Education
State University of New York Empire State College
Bachelor of Science, Applied Mathematics
University of San Francisco 1987 — 1989
Information Systems Management
Heald College-San Francisco
Electronics Engineering Technology
Iowa Lean Consortium March 2010 - March 2014
CSG Government Solutions July 2013 - February 2014
Independent Contractor August 2011 - July 2013
Iowa Department of Economic Development February 2010 - July 2011
Iowa Department of Management January 2007 - January 2010
Iowa Department of Natural Resources April 1999 - January 2007
Iowa Department of Natual Resources 1987 - 1997
Skills
Change Management, Strategic Planning, Continuous Improvement, Performance Management, Organizational..., Policy, Leadership, Government, Public Speaking, Strategy, Project Management, Team Building, Program Management, Management, Budgets, Leadership Development, Fundraising, Lean Manufacturing, Business Process..., Training, Community Development, Process Improvement, Economic Development, Analysis, Data Analysis, Management Consulting, Project Planning, Workshop Facilitation, Public Policy, Coaching, Nonprofits, Community Outreach, Program Development, State Government
Education
The Catholic University of America, Columbus School of Law
Juris Doctorate
Creighton University's Heider College of Business
B.S., Business Administration
Lean Enterprise Systems Design Institute - University of Tennessee Center for Executive Education 2006 — 2006
CSG Government Solutions November 2012 - Present
Global VetLINK 2012 - November 2012
Berkley Technologies 2008 - 2012
Rose International April 2008 - October 2008
Sogeti 2004 - 2008
Wells Fargo 2006 - 2007
Net-Integrated Consulting May 2003 - October 2004
Engineeering Animation (Siemens PLM) April 1999 - May 2003
Wells Fargo Financial August 1997 - April 1999
Skills
Technical Recruiting, Resource Management, Vendor Management, SDLC, Visio, Recruiting, Talent Acquisition, Applicant Tracking..., Quality Assurance, Project Management, Team Leadership, Change Management, Requirements Gathering, Business Process..., Management, Policy
Education
Iowa State University 1990 — 1995
Bachelor of Arts (BA), English
University of Phoenix 2001 — 2003
MA, Organizational Management
Floyd Valley
CSG Government Solutions September 2011 - Present
Florida Agency for Healthcare Administration, Medicaid Contract Management March 2004 - June 2010
Florida Agency for Healthcare Administration, Medicaid Contract Management August 1997 - March 2004
Florida Agency for Healthcare Administration, Medicaid Contract Management November 1992 - August 1997
Florida Department of Health and Rehabilitative Services (currently Dept.of Children & Families) April 1989 - November 1992
Florida Dept. of Health and Rehabilitative Services (currently Dept. of Children & Families) December 1984 - April 1989
Florida Dept. of Health and Rehabilitative Services (currently Dept. of Children and Families) September 1978 - November 1984
Florida Depts of HRS, Administration, Transportation, State, and Pollution Control September 1973 - September 1978
Skills
Requirements Analysis, SharePoint, Requirements Gathering, Healthcare, Microsoft Office, Healthcare IT, Medicaid, Windows, Change Management, Analysis, Problem Solving, Business Analysis, Healthcare Information..., Process Improvement, Software Documentation, Program Management, Business Process, IT Strategy, PMO, Visio, Business Process..., Enterprise Architecture, Integration
Education
Stetson University 1970 — 1973
Bachelor of Arts, Speech Communication and Rhetoric
SSP Innovations, LLC January 2013 - Present
CSG Government Solutions May 2012 - January 2013
MAXIMUS July 2001 - May 2012
KPMG August 1994 - July 2001
Skills
Project Management, Training, Software Quality..., Independent..., Technical Writing, Project Delivery, Vendor Management, Change Management, Requirements Analysis, PMP, Testing, Business Process..., Software Project..., Requirements Gathering, Program Management
Education
Michigan State University 1990 — 1994
Bachelor of Arts (B.A.), Accounting and Finance
CSG Government Solutions December 2011 - Present
ACS Healthcare Solutions February 2008 - December 2011
HOV Services / LASON 2004 - 2007
SilverBlue, Inc 2002 - 2004
AMI Imaging Systems 1999 - 2002
Skills
Analytics, BPO, FileNet, Business Analysis, Cognos, Business Process..., Systems Analysis, Healthcare Information..., Project Planning, Medicaid, SDLC, Outsourcing, Software Documentation, Program Management, Business Intelligence, Project Management, Consulting, SharePoint, Document Management, Management Consulting, Data Warehousing, Healthcare
Education
University of Minnesota-Twin Cities 1983 — 1988
BIS, Speech Communications, American Studies and Graphic Design
Hill-Murray 1979 — 1983
LifeWatch June 2015 - Present
Wisdom Werks November 2014 - February 2015
TEKsystems October 2012 - November 2014
Sonreg June 2010 - September 2013
CSG Government Solutions December 2012 - March 2013
SimaVita Ltd October 2012 - February 2013
MIOD, LLC May 2010 - September 2012
HumanaVitality September 2011 - August 2012
Chicago State University August 2011 - October 2011
Governors State University January 2011 - August 2011
Skills
Policy, Healthcare Information..., EHR, HIPAA, Healthcare, Health Information..., Informatics, Healthcare Management, Program Management, Medicare, Health Policy, Hospitals, Project Management, Healthcare Consulting, Leadership, Medicaid, Health Information..., Public Speaking, Revenue Cycle, Government, Process Improvement, Healthcare Industry, Security, ICD-9, Physicians, IT Strategy, Strategic Planning, Access, Medicine, Public Policy, CPOE, Management, Governance, Data Analysis, Program Development, Public Health, Fundraising, Meditech, Medical Coding, Quality Assurance, Software Documentation, Team Building, Practice Management, Consulting, Cerner, Management Consulting, HL7, Training, Epic Systems, EMR
Education
Microtrain 2015 — 2015
Certificate of Completion, PMP and Lean Six Sigma Green Belt
University of Chicago PMP course study
Project Management studies
Lewis University
MBA, Information Systems
Chicago State University
BS, Health Information Management
Chicago Public Media August 2015 - Present
Freelance June 2015 - Present
Transom Story Workshop March 2015 - May 2015
CSG Government Solutions March 2012 - March 2015
M&M Financial November 2010 - March 2012
SumGreater LLC June 2009 - September 2010
The DePauw Newspaper August 2007 - January 2008
Palo Alto Weekly Newspaper January 2007 - January 2007
Mountain View Voice Newspaper May 2006 - August 2006
Skills
Editing, Leadership, Social Media, Copywriting, Microsoft Office, Management, Creative Writing, Proposal Writing, Project Management, Research, Analysis, Business Strategy, Writing, Program Management, Corporate Communications, Business Analysis, Report Writing, Customer Relations, Radio Broadcasting, Sound Mixing
Education
Transom Story Workshop 2015 — 2015
Certificate, Radio Journalism and Storytelling
DePauw University 2005 — 2009
Bachelor of Arts, English Writing
CSG Government Solutions July 2013 - Present
CSG Government Solutions July 2012 - June 2013
NORC 2003 - July 2012
Visibillity, Inc. 2001 - 2003
Hewitt Associates 2000 - 2001
United States Marine Corps 1989 - 1995
Skills
Program Management, PMO, SDLC, PMP, Project Management, Business Analysis, Business Process..., Management Consulting, Solution Architecture, Software Project..., Project Portfolio..., Analysis, Strategy, Data Analysis, Government, SaaS, Requirements Gathering, Professional Services, Vendor Management, Change Management, Integration, Quality Assurance, Manage Client..., User Acceptance Testing, CIO Advisory Services, Healthcare Information..., Technology Integration, Integration Architecture, Emotional Intelligence, Process Integration, System Integration..., SOA, Project Recovery, Health Information..., Strategic Planning, Requirements Management, Software Implementation, Affordable Care Act, Healthcare Information..., Public Sector, Software Design, Public Policy, Relationship Management, Custom Software..., Applications Software..., Certified Scrum Master...
Education
6sigmastudy 2014 — 2014
Certified Six Sigma Yellow Belt
CPrime 2014 — 2014
Certified ScrumMaster® (CSM)
Aveta Business Institute 2013 — 2013
Certified Six Sigma White Belt
Progress Software 2012 — 2012
Introduction and Advanced Decision Modeling with Corticon Studio,
ITSM Academy, Inc. 2008 — 2008
Certified in ITIL v3 Foundation Service Management, ITIL v3 Foundation Course
Carnegie Mellon University 2007 — 2007
Certificate, Introduction To CMMI v1.2
Project Management Institute PMI 2007 — 2007
PMP, Project Management
Software Development Technologies 2001 — 2001
Certificate of Completion, Establishing a Third Generation Test Design and Automation System
Stetson University 1998 — 2000
BBA, Finance, 3.86
The Sergeants Course 1994 — 1994
Certificate, Leadership and Management
CSG Government Solutions October 2011 - Present
Skills
Program Management, Management, Process Improvement, Government, Business Analysis, Strategic Planning, Business Development, Cross-functional Team..., Integration, Financial Analysis, Customer Service, Project Management, Management Consulting, Leadership, Business Strategy, Analysis, Business Process..., Strategy, Training
Education
Indiana University - Kelley School of Business 2000 — 2003
MBA
Manchester University 1989 — 1992
BS
CSG Government Solutions March 2010 - Present
CSG Government Solutions March 2010 - April 2014
eHIT Advisors LLC January 2010 - 2014
Georgia Department of Community Health April 2008 - March 2010
Courtyard-group April 2007 - April 2008
North Broward Hospital District 1999 - 2007
New York City Health and Hospital Corporation January 1996 - April 1999
South Florida HIMSS Chapter 1995 - 1997
Skills
HIPAA, ICD-10 Transition, Remediation Planning, EHR, Healthcare, Healthcare Information..., Business Strategy, Strategic Planning, Health Information..., Vendor Management, Health Policy, PMP, Medicaid Information..., IV&V, SDLC, Project Management, Plannning, Management, Leadership, Information Technology, Medicaid, IT Strategy, Process Improvement, Quality Assurance, Requirements Analysis, Business Analysis, Healthcare Management, Healthcare Industry, Executive Management, Project Portfolio..., Medicare, Change Management, Informatics, Strategy, HIT, Healthcare Consulting, Consulting, Government, Program Management, Hospitals, HL7, Physicians, EMR, Practice Management, Policy, ICD-10, Revenue Cycle, Software Implementation, Software Documentation, eHealth
Education
City University of New York-Hunter College 1989 — 1991
MHSA, Health Services Administration
City University of New York-College of Staten Island 1976 — 1980
Bachelor of Science (B.S.), Medical Technology
CSG Government Solutions May 2014 - Present
Hewlett-Packard November 2013 - May 2014
CSC - Computer Sciences Corporation August 2010 - November 2013
NYISO July 2006 - July 2010
Computer Sciences Corporation 2002 - 2006
FairPoint Communications 1998 - 2002
Skills
PMP, SDLC, Program Management, Requirements Analysis, Business Analysis, Vendor Management, Project Management, Process Improvement, Visio, MS Project, Business Process, Change Management, Business Process..., PMO, ITIL, Resource Management, Project Portfolio..., Management, IT Service Management, IT Strategy, Integration, Software Project..., IT Management, Project Delivery, Requirements Gathering, Software Documentation, Agile Project Management, Governance, Microsoft Project
Education
University of Phoenix 2005 — 2007
BSB, Information System
The Sage Colleges-Sage College of Albany 1994 — 1996
AAS, Psychology
CSG Government Solutions September 2014 - Present
Xerox July 2012 - September 2014
Computer Sciences Corporation August 2010 - July 2012
Computer Sciences Corporation May 2009 - September 2010
ACS Healthcare Solutions September 2005 - May 2009
Unisys 1995 - 2005
Skills
Requirements Analysis, SDLC, Database Design, Enterprise Architecture, Program Management, COBOL, Software Documentation, SharePoint, Project Management, Testing, Business Process, Disaster Recovery, Solution Architecture, Vendor Management
Education
Michigan State University 1978 — 1985
BA, Arts & Letters
CSG Government Solutions April 2010 - Present
CSG Government Solutions April 2010 - November 2014
CSG Government Solutions April 2010 - August 2012
CNSI January 2009 - April 2010
CNSI January 2009 - July 2009
The Experts July 2008 - December 2008
FourThought Group, Inc February 2008 - July 2008
State of Idaho April 2006 - February 2008
Comsys October 2004 - April 2006
TSYS March 2004 - October 2004
Skills
PMP, MMIS, MITA, Health Insurance..., IV&V, Healthcare, Human Services, Healthcare Information..., Six Sigma, ISO 9000, ISO 14001, ISO 12207, Organizational..., ISO, Social Services, Cross-functional Team..., Medicaid, Process Improvement, Vendor Management, Business Process, Project Management, Iso 9000, SDLC, Business Analysis, Management, Requirements Analysis, Consulting, HIPAA, Management Consulting, Strategy, Business Intelligence, Quality Assurance, Program Management, Strategic Planning, Leadership, Analysis, Leadership Development, Team Building, Business Process..., PMO, Visio, Professional Services, Software Project..., Requirements Gathering, IT Strategy
Education
American InterContinental University 2002 — 2003
Bachelors of Information Technology, Information Technology
Bishop Gallagher 1974 — 1978
St Matthews
CSG Government Solutions June 2014 - Present
State of Colorado January 2012 - June 2014
State of Colorado Benefits Management System June 2010 - January 2012
State Of Colorado June 2010 - January 2012
Colorado Unemployment Insurance Program June 2009 - June 2010
Focus Technologies Group February 2009 - June 2009
Wood Mackenzie/Vetnosis June 2007 - January 2009
VetCentric 2006 - 2007
Skills
Strategic Planning, Marketing Strategy, Marketing Communications, Team Building, Program Management, Customer Service, Business Analysis, Market Research, Budgets, Management Consulting, Cloud Computing, Change Management, Business Strategy, Team Leadership, Analysis, Public Speaking, Project Management, Management, Leadership, Enterprise Architecture, Strategy, Government, Marketing, IT Management, Vendor Management, Policy, Process Improvement, Governance, Business Process..., Cross-functional Team..., Business Intelligence, Project Planning, IT Strategy, Organizational..., Databases, Consulting, Risk Management, Start-ups
Education
Southern Illinois University, Edwardsville
MBA, Finance & Marketing
University of Missouri-Columbia
B.S. Accounting, Accounting
CSG Government Solutions July 2010 - Present
Comsys IT Services January 2008 - March 2010
COMSYS 2006 - 2010
Education
George Fox University
Bachelors of Management and Organiztional Leadership, Business
Cognosante October 2013 - Present
CSG Government Solutions March 2013 - September 2013
Cognosante January 2012 - February 2013
Fox Systems March 2008 - December 2011
State of Idaho, Health and Welfare 2004 - 2008
Micron Electronics 1997 - 2003
Skills
Healthcare Information..., Program Management, Software Project..., PMP, Requirements Analysis, Vendor Management, Health Information..., SDLC, SOA, IT Strategy, Requirements Gathering, Enterprise Architecture, Project Management, Integration, PMO, Project Portfolio..., Medicaid
Education
American InterContinental University 2003 — 2004
Bachelor of Information Technology, Computer Science
CSG Government Solutions May 2007 - Present
Infosys 2004 - 2005
Education
Northern Illinois University 2005 — 2007
Master of Science, Computer Science
Jawaharlal Nehru Technological University 2000 — 2004
B.Tech, Computer Science and Information Technology
CSG Government Solutions May 2012 - Present
Imani Consulting 2002 - Present
Detroit Wayne County Health Authority January 2008 - October 2010
Warren Conner Development Coalition 1998 - 2007
Education
University of Phoenix
Master's Degree, Health Administration
University of Phoenix
Graduate Certificate, Gerontology Health Care
Wayne State University
American Dental Association June 2014 - Present
CSG Government Solutions September 2008 - June 2014
JPMorgan Chase June 2002 - September 2008
Chicago Systems Group August 1999 - June 2002
IBM Global Services January 1992 - August 1999
Skills
Program Management, Project Management, SDLC, PMP, Business Analysis, Requirements Analysis, Requirements Gathering, IT Strategy, Process Improvement, Enterprise Architecture, Software Project..., Integration, Vendor Management, Visio, PMO, Data Warehousing, Business Process..., Business Intelligence, Business Process, Agile Methodologies
Education
Northwestern University - Kellogg School of Management 1979 — 1981
Masters of Management, Information Systems and Marketing
Saint Xavier University 1971 — 1975
BA, Mathematics, Education
CSG Government Solutions January 2011 - Present
Iowa Foundation for Medical Care July 2007 - January 2011
Iowa Foundation for Medical Care March 2005 - July 2007
Hewitt Associates March 2001 - March 2005
Hewitt Associates June 1998 - March 2001
Skills
SDLC, Waterfall, Quality Assurance, Requirements Analysis, Software Quality..., Requirements Gathering, Business Analysis, Process Improvement, User Acceptance Testing, Quality Center, SharePoint, Test Planning, SQL, System Testing, Business Requirements, Project Management, Manual Testing, PL/SQL, Leadership, PMP, Testing
Education
University of Northern Iowa 1994 — 1998
BA, Accounting
U.S. Department of the Treasury, Office of Financial Research December 2013 - Present
US Government Accountability Office 2006 - December 2013
CSG Government Solutions 2005 - 2006
Illinois Department of Employment Security 1997 - 2005
City of Chicago, Department of Housing 1996 - 1997
Chicago Housing Authority June 1992 - September 1996
Drexel University 1989 - 1991
Skills
Policy Analysis, Government, Program Development, Public Policy, Policy, Strategy, Program Evaluation, Qualitative Research, Politics, Public Administration, Economic Development, Report Writing, Performance Management, Performance Improvement, Stata, Negotiation, Leadership, Regulatory Affairs, Legislative Affairs, Research, Program Management
Education
Harris School of Public Policy at the University of Chicago 1991 — 1993
Master of Public Policy, Public Policy Analysis and Labor Economics
Bryn Mawr College 1984 — 1988
Bachelor's Degree, Philosophy and Religious Studies
CSG Government Solutions September 2012 - Present
Coventry Health Care May 2011 - August 2012
Keystone Mercy Health Plan October 2007 - May 2011
Health Partners September 1997 - October 2007
Prudential Insurance Company November 1989 - August 1997
Skills
Healthcare, Process Improvement, HIPAA, Project Management, Change Management, Software Documentation, Requirements Analysis, Medicare, Team Leadership, Strategic Planning, Access, Medicaid Managed Care, Health Insurance..., Analysis, Healthcare Information..., Medicaid, Management, Visio, Leadership, Healthcare Management, SDLC, Business Analysis, Managed Care, Healthcare Consulting, Data Analysis, Requirements Gathering, Quality Assurance
Education
University of Phoenix 2012 — 2014
Masters degree (pursuing), Health/Health Care Administration/Management
Peirce College 2005 — 2007
BS, Management
CSG Government Solutions November 2009 - Present
BFG Technologies, Inc. December 2005 - November 2009
Beckett Associates February 2004 - December 2005
Percipient, Inc. June 1997 - September 2003
Keebler Foods May 1995 - June 1997
Kraft Foods March 1990 - May 1995
Arthur Andersen & Co. August 1987 - March 1990
Skills
Forecasting, Accounting, Analysis, Auditing, Business Analysis, Business Process..., Finance, Strategic Financial..., Financial Analysis, Financial Modeling, Financial Reporting, Internal Controls, Leadership, Management, Process Improvement, Strategic Planning
Education
The University of Chicago Booth School of Business 1991 — 1993
MBA, Finance
University of Northern Iowa 1983 — 1987
BA, Accounting
CSG Government Solutions October 2012 - Present
Creative Candids Photography & Videography, LLC January 2002 - April 2013
State of Illinois, Healthcare and Family Services January 2009 - October 2012
State of Illinois, Healthcare and Family Services August 2001 - December 2008
Skills
SAS, Medicaid, Data Warehousing, Project Management, SAS/SQL, Data Management, RequisitePro, Predictive Modeling, Data Governance, Data Mining, DB2, DB2/SQL, Teradata, SQL Server, HCPCS, Visual Basic, COBOL, Java, Crystal Reports, Business Objects, Business Intelligence, OLAP, Photoshop, Videography, Video Editing, Photography, MS Office Suite, Unix, Dreamweaver, Medical Coding, HIPAA, ICD-9, ESRI, ArcGIS, Geocoding, HD Video, Data Analysis, Requirements Analysis, SharePoint, Systems Analysis, Gap Analysis, Program Management, Fraud, Enterprise Software, Requirements Gathering, Business Analysis, PMO, IT Management, Analytics, Analysis
Education
Eastern Illinois University 1994 — 2000
B.S, Computer Management
CSG Government Solutions May 2009 - Present
Oregon Department of Revenue May 2014 - June 2015
Illinois MCLE Board December 2009 - December 2014
Illinois Department of Employment Security November 2011 - December 2013
Wentworth Solutions July 2008 - April 2009
Vista Data Systems August 2006 - June 2008
Skills
.NET, Microsoft SQL Server, ASP.NET, C#, SDLC, VB.NET, SharePoint, Web Development, Web Services, Business Analysis, JavaScript, SOA, Software Development, Android Development, AJAX, Troubleshooting, Integration, Data Analysis, Database Design, Visual Studio, Visio, Software Project..., Project Management, Java, Project Server, ASP.NET MVC, Enterprise Architecture, ASP.NET AJAX, PHP, Microsoft Dynamics, Object Oriented Design, WPF, MVVM, Telerik Controls, Replication, Distributed Applications, Large Scale Deployments, Windows Azure, Build Automation, LINQ, Subversion, Systems Analysis, Requirements Analysis, Requirements Gathering, Databases, SQL, Web Applications, T-SQL, Business Process...
Education
Bowling Green State University 1999 — 2005
Bacherlor's of Science, Computer Science
USDOL June 2013 - Present
CSG Government Solutions 2010 - 2013
IBM Global Process Services 2010 - 2010
Tier Technologies 2007 - 2010
USDOL 1985 - 2007
USDOL April 2002 - April 2004
GDOL 1974 - 1985
usDOL 1974 - 1985
Skills
JavaScript, Information Architecture, Microsoft Office, User Interface, CSS, HTML, Web Development, User Experience, WordPress, PHP, User Interface Design, Web Design, Dreamweaver, CMS, Website Development, SEO, XML, HTML 5, XHTML, Interaction Design, Unemployment Claims, Government, Program Management, Strategic Planning, Public Speaking, Customer Service, Management, Leadership, Policy, Project Management, Team Building
Education
University of Georgia - Terry College of Business 1974 — 1976
CSG Government Solutions July 2013 - Present
Xerox State & Local Services Inc June 2010 - June 2013
Scandent Group Inc February 2000 - May 2010
Sumedha Technology and Systems May 1998 - January 2000
Skills
SDLC, Business Analysis, Business Planning, Requirements Gathering, Requirements Analysis, Change Management, Elicitation, Core Java, C++, Rational Rose..., Visio, Microsoft Office, Agile Methodologies, Software Development, Database Design, Analysis, Business Process, Data Modeling, Software Project..., Test Cases, Systems Analysis, SOA, Business Requirements, Oracle, PL/SQL
Education
University of Madras 1995 — 1998
Master's Degree, Computer Applications, B
Anna University 1994 — 1995
Diploma, RDBMS
University of Madras 1990 — 1993
Bachelor's Degree, Physics, B
CSG Government Solutions March 2014 - Present
Cognizant Technology Solutions August 2013 - March 2014
Xerox October 2003 - August 2013
Skills
Requirements Analysis, Project Portfolio..., Program Management, SDLC, Software Project..., Business Analysis, PMO, IT Service Management, Resource Management, Requirements Gathering, Agile Project Management, Product Design, Proposal Support, Project Management, Visio, SharePoint, Process Improvement, Business Process..., Vendor Management, Business Intelligence, PMP, Business Process
Education
Kansas State University 1998 — 2002
Bachelors of Science, Sociology with emphasis in Criminology
CSG Government Solutions October 2013 - Present
State of South Carolina November 2010 - October 2013
CNSI October 2008 - October 2010
State of South Dakota 2008 - 2010
State of Indiana 2007 - 2008
EDS 2005 - 2007
Skills
Medicaid, Policy, Healthcare, Microsoft Office, Program Management, Visio, HIPAA, Analysis, Project Management, Process Improvement, Instructional Design, Healthcare Information..., Government, Business Analysis, Data Analysis, Training, Change Management, Software Documentation
Education
Indiana University Bloomington
CSG Government Solutions May 2009 - Present
Lagan Technologies April 2007 - February 2009
Tier Technologies January 2006 - April 2007
ALBION 1999 - 2003
ACS Government Solutions Group 2000 - 2002
SSI Technologies 1999 - 2002
BDM Technologies 1996 - 2000
Skills
Requirements Analysis, Enterprise Software, Program Management, Project Management, Business Analysis, Requirements Gathering, Professional Services, Management, Management Consulting, Integration
Education
University of New Haven
MS and BS, Computer Sciences & Operations Management
CSG Government Solutions November 2014 - Present
State of Arizona January 2014 - October 2014
State of Colorado February 2011 - October 2013
State of Colorado 2012 - March 2013
State of Colorado June 2009 - April 2011
State of Colorado October 2008 - June 2009
State of Colorado May 2007 - October 2008
Skills
Government, Policy, Community Outreach, Training, State Government, Data Analysis, Policy Analysis, Analysis, Program Development, Program Management, Workshop Facilitation, Organizational..., Public Policy, Leadership Development, Workforce Development, Leadership, Management
Education
Colorado State University 2009 — 2011
Master of Science (MS), Management
University of Colorado Boulder 1998 — 2000
BA, Sociology
CSG Government Solutions March 2010 - Present
EDS 2005 - 2009
EDS May 1996 - February 2005
Skills
SDLC, Integration, Requirements Gathering, Testing, Software Development, Requirements Analysis, Business Analysis, PMO, Management, Software Project..., IT Strategy, Visio, Business Process, Web Applications, SharePoint
Education
University of Michigan 1994 — 1996
BS, Computer Information Systems
University of Michigan
Computer and Information Systems
Cognosante April 2014 - Present
Walden University February 2013 - Present
CSG Government Solutions October 2012 - March 2014
HP Enterprise Services December 2005 - November 2012
Texas State University January 2012 - May 2012
Xerox December 2003 - December 2005
Texas NeuroRehab Center October 1990 - October 2002
Skills
SDLC, Healthcare Information..., Healthcare, Medicaid, Program Management, Informatics, Enterprise Architecture, Policy, Change Management, Integration, Nursing, SharePoint, Data Analysis, Analysis, Strategy, Business Analysis, Software Documentation, Clinical Research, Process Improvement, EHR, HIPAA, Business Requirements, IT Service Management, Service Delivery, PMP, Managed Care, Healthcare Management, Requirements Gathering, Requirements Analysis, Management Consulting, Project Planning, Project Management, Access, Business Process..., Visio, Medicare, Leadership, Management, Medicine, Data Warehousing, EMR, Business Intelligence, Vendor Management, Business Process, Project Portfolio..., Systems Analysis, Software Project..., PMO, IT Strategy, Quality Assurance
Education
University of Texas at Tyler 2008 — 2011
PhD
Trinity University 1995 — 1998
Master's Degree
The University of Texas at Austin 1987 — 1990
BS
Southwestern University 1976 — 1980
BA
CSG Government Solutions 1998 - Present
Skills
Requirements Analysis, Requirements Gathering, SDLC
Education
Purdue University 1979 — 1983
BS, Atmospheric Sciences
CSG Government Solutions January 2015 - Present
Community Transportation Association of Idaho August 2009 - December 2014
State of Idaho Dept Health & Welfare May 2007 - November 2009
State of Idaho Dept Health & Welfare October 2006 - May 2007
Anchorage Department Health & Human Services June 2003 - September 2006
Anchorage Dept Health & Human Services October 1999 - June 2003
Skills
Public Speaking, Community Outreach, Program Management, Community Development, Non-profits, Strategic Planning, Teaching, Nonprofits, Event Planning, Training, Analysis, Budgets, Grants, Leadership, Policy, Research, Team Leadership, Management, Government, Grant Writing, Public Relations, Fundraising, Project Planning, Program Development, Strategy, Team Building, Public Policy, Organizational..., Leadership Development, Social Media, Teamwork
Education
University of Alaska Anchorage 2003 — 2005
Master of Public Administration, Public Policy
Colorado State University 1988 — 1992
Bachelor of Science, Human Nutrition and Dietetics
Leadership Boise
Leadership Boise
Agency for Health Care Administration April 2014 - Present
CSG Government Solutions July 2013 - April 2014
Agency for Health Care Administration August 1985 - May 2013
Agency for Health Care Administration May 2004 - June 2008
Skills
HIPAA, Business Analysis, Healthcare, Government, Program Management, Contract Management, Technical Writing, Strategic Planning, Medicaid, Healthcare IT, PMP, Requirements Gathering, PMO, Visio, MS Project, Project Planning, Project Management, Process Improvement, Vendor Management, Software Documentation, Healthcare Information..., Business Process, Requirements Analysis, SDLC, IT Strategy, Leadership, Business Process...
Education
Georgia Southern University 1972 — 1976
BS, Home Economics
CSG Government Solutions December 2013 - Present
Skills
Vendor Management, Process Improvement, Program Management, Business Analysis, Quality Assurance, Cross-functional Team..., Contract Management, RFP, Change Management, Contract Negotiation, Project Management, Team Building, Strategic Planning, Call Center, Team Leadership, Analysis, Customer Service, PMP, Software Documentation, Leadership, Project Planning, Business Process, Policy, Procurement
Education
Georgia State University
BA, Business
Net-Integrated Consulting October 2014 - Present
Wells Fargo June 2014 - September 2014
CSG Government Solutions February 2012 - June 2014
Wells Fargo February 2010 - February 2012
Nationwide Insurance November 2009 - February 2010
Aviva plc July 2009 - November 2009
IFMC September 2008 - June 2009
GeoLearning October 1999 - June 2008
Skills
SDLC, Requirements Analysis, User Acceptance Testing, Quality Assurance, Requirements Gathering, Quality Center, Agile Methodologies, Visio, Business Analysis, System Testing, SharePoint, Business Requirements, Test Planning, Software Quality..., Testing, SQL, Data Warehousing, Business Process
Education
Buena Vista University 1992 — 1995
Mass Communications/Public Relations
CSG Government Solutions 2012 - Present
APS Healthcare, Inc 2009 - 2012
WellPoint, Inc 2006 - 2009
RelayHealth (formerly HTP, Inc) 2003 - 2006
Affiliated Computer Services, Inc. (formerly Benova) 1998 - 2002
R. G. Barry Corporation January 1995 - January 1998
Skills
Healthcare, Managed Care, Medicaid, Leadership, Process Improvement, Project Management, Program Management, Visio, Business Analysis, Strategic Planning, Data Analysis, Government, Marketing, MS Project, Customer Service, Microsoft Office, Microsoft Excel, Disease Management, Healthcare Information...
Education
The University of Akron
BA, Communications
The University of Akron
Minor, Business Management
The University of Akron
A.A.B, Marketing and Sales Technology
CSG Government Solutions June 2012 - Present
IAG Consulting March 2012 - June 2012
Wells Fargo Home Mortgage July 2011 - March 2012
US Deparment of Labor - The Information Architecture Group June 2010 - June 2011
Amgen June 2009 - May 2010
Bank of New York Mellon June 2008 - May 2009
Skills
Requirements Gathering, Requirements Analysis, Systems Analysis, Business Requirements, SDLC, Databases, Software Documentation, Business Analysis, Business Process, Use Case Analysis, Visio, Business Process Design, SharePoint, Analysis, Functional..., Project Planning, Requirements Management, User Acceptance Testing, CRM, Gap Analysis, Software Project..., Documentation, RequisitePro, Agile Methodologies
Education
Jawaharlal Nehru Technological University
Bachelor, Engineering
Cognosante May 2013 - Present
CSG Government Solutions February 2012 - Present
FoxholeTechnology September 2010 - February 2012
Molina Healthcare 2008 - 2010
Skills
MMIS, SharePoint, Project Management, SDLC, Medicaid, Healthcare Information..., Visio, EDI, Data Warehousing, Requirements Analysis, Microsoft SQL Server, Business Analysis, HIPAA, Management, Program Management, Databases, Business Process, Requirements Gathering, Enterprise Architecture, Integration, PMO, Systems Analysis, Software Project..., IT Strategy, Business Requirements, Business Intelligence, Business Process..., Project Portfolio..., Solution Architecture, Software Documentation, MS Project, Analysis, Process Improvement, HL7, Vendor Management, Testing, PMP
Education
Albertson College of Idaho
CSG Government Solutions October 2012 - Present
Elder Care Services of DeKalb County June 2010 - October 2012
Wisconsin Department of Health Services (Medicaid) 2001 - 2005
Skills
IT Strategy, Business Process, Business Process..., Business Analysis, Program Management, Management Consulting, SDLC, Enterprise Architecture, Requirements Analysis, Business Transformation, Consulting, PMO
Education
Northern Illinois University
Master of Science (MS), Educational Psychology
Southern Illinois University, Carbondale
Bachelor of Applied Science (B.A.Sc.), Social Work/Psychology
Wellmark Blue Cross and Blue Shield November 2014 - Present
CSG Government Solutions March 2012 - November 2014
IFMC November 2010 - March 2012
IFMC August 2000 - November 2010
Skills
SDLC, Program Management, Analysis, Human Resources, Requirements Analysis, Leadership, HIPAA, Process Improvement, SQL, Change Management, Visio, Training, Business Analysis, Healthcare Information..., Proposal Writing
Education
Westmar University 1983 — 1985
BA -Natural Science:Chemistry
University of Phoenix
MAED, Adult Education and Online Learning
CSG Government Solutions June 2012 - Present
State of Florida August 2008 - July 2012
State of Florida August 2004 - August 2008
State of Florida August 2002 - August 2004
State of Florida October 1999 - August 2002
State of Florida June 1996 - October 1999
Skills
Business Process..., Government, Business Process..., Business Process Mapping, Community Outreach, Program Evaluation, Policy Analysis, Process Analysis, Policy, Public Administration, Public Speaking, Program Development, Workforce Development, Public Policy, Teaching, Written & Verbal..., Organizational..., Governance, Program Management, Economic Development, Leadership Development, Workshop Facilitation, Management Consulting, Public Sector
Education
Florida State University 1985 — 1989
BS, Education
American Society of Anesthesiologists® August 2014 - Present
Discovery USA December 2013 - July 2014
The Nerdery July 2013 - November 2013
JWT January 2013 - June 2013
Discovery Chicago September 2012 - January 2013
CSG Government Solutions March 2012 - August 2012
JWT January 2012 - March 2012
Vision Integrated Graphics Group April 2010 - January 2012
Applied Systems June 2008 - April 2010
Applied Systems May 2005 - June 2008
Skills
VB.NET, Microsoft SQL Server, ASP.NET MVC, .NET, ASP.NET, SQL, C#, XML, WPF Development, T-SQL
Education
Lake Forest College 2001 — 2005
Computer Science and Mathematics
Grainger July 2012 - Present
CSG Government Solutions 2011 - 2011
Skills
Management Consulting, Change Management, Business Strategy, Business Transformation, Business Process..., Strategic Planning, Program Management, Business Analysis, Organizational Design, Project Management, Organizational..., Executive Coaching, Process Improvement, Business Planning, Leadership Development, Strategy, Business Process..., Performance Improvement, IT Strategy, PMO
Education
University of Illinois at Urbana-Champaign 2009 — 2012
Bachelor's degree, Communication, General, 3.0
University of Illinois at Urbana-Champaign 2008 — 2012
Bachelor's degree
CSG Government Solutions April 2015 - Present
Hewlett-Packard April 2012 - April 2015
Externships and Research Work in USA January 2005 - April 2012
Liaquet National Post Graduate Medical Center January 2001 - March 2002
National Medical Center February 2000 - January 2001
Skills
Healthcare, Medicaid, Medicare, IV&V, HIPAA, Healthcare Information..., Medical Terminology, Research, Healthcare Management, Public Speaking, Clinical Decision..., Data Analysis, EHR, Microsoft Word, PowerPoint, Teamwork, Medical Coding, Microsoft Office, Photoshop, Social Media, English, Medical Billing, Clinical Research, Clinical Data Management, Clinical Pharmacology, Clinical Data, EMR, Health Information..., Commercial Insurance, Claims Investigations, Hospitals, Interchange, Access, Customer Service
Education
Hamdard University
Bachelor of Medicine, Bachelor of Surgery (MBBS)