Experience
KSoft Systems   February 2015 - Present
IBM United Kingdom Ltd  September 2012 - January 2015
IBM Global Process Services   July 2010 - August 2012
Capgemini  September 2006 - June 2010
Avienties IT Solutions   September 2005 - August 2006
Saisri Rice Corporation   July 2002 - August 2005

Skills
SAP CRM, SAP R/3, SAP Implementation, ABAP, SAP ERP, SAP SOLMAN, SAP CRM ISU, SAP CS, SAP SD, SAP CRM Technical, IDOC, Certified SAP Consultant, SAP WEBSERVICES, SAP Netweaver, SAP Functional..., Team Management, SD, Integration, Requirements Analysis, Business Process, SAP, CRM Integration, Project Management

Education
Osmania University   2000 — 2002
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services, 1st

Bangalore University   1996 — 1999
Bachelor's Degree, Bachelor of Pharmacy, 1st

Experience
Bridgebuilders Inc.   August 2010 - Present
Groome Transportation  March 2012 - October 2013
James Pullin and Remnant   2010 - 2013
James Pullin and Remnant   2010 - 2013
Douglas County School District  October 2008 - March 2012
IBM Global Process Services   1999 - 2007
IBM  1999 - 2006

Skills
Lotus Notes, Incident Management, Windows, Service Delivery, Call Center, Coaching, Change Management, Operating Systems, Team Management, PowerPoint, Training, Help Desk Support, Songwriting, Team Leadership, Software Documentation, Supervisory Skills, Event Planning, Call Centers, Project Management, Singing, Team Building, Quality Assurance, Data Entry, Customer Service, Process Improvement, Social Networking, Account Management, Microsoft Office, Process Scheduler, Microsoft Word, Outlook, Public Speaking, Microsoft Excel, Active Directory, Contract Negotiation, Analysis, Budgets, Business Analysis, Contract Management, Customer Satisfaction, Data Analysis, Database Administration, Event Management, Hardware, Inventory Management, Leadership, Leadership Development, Management, Negotiation, Nonprofits

Education
Center for Progressive Training   2010 — 2010
Certificate of Completion and training, Practical Nursing, Vocational Nursing and Nursing Assistants

Atlanta Metropolitan College   1986 — 1988
Associate's degree, Business Administration and Management, General

Experience
IBM Global Process Services   April 2009 - Present

Skills
Microsoft SQL Server, Requirements Gathering, Requirements Analysis, Oracle, SQL, Business Intelligence, PL/SQL, Team Management, SDLC, Unix, Solution Architecture, Software Project..., Business Analysis, CRM, Management, Agile Methodologies, Data Warehousing, Vendor Management

Education
The ICFAI University, Dehradun   2006 — 2008
Master of Business Administration (M.B.A.), Finance and Financial Management Services

BCET   2001 — 2005
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engine

Experience
Accenture  August 2009 - Present
Defense Supply Center Columbus  July 2005 - September 2006
Dun & Bradstreet  December 2002 - August 2004
AIMUS, Resource Management Consulting Group   June 1993 - December 2001
GE-Information Technology Services   December 2000 - August 2001
IBM Global Process Services   July 1984 - June 1993

Skills
Management, Contract Management, Contract Negotiation, Management Consulting, Government Contracting, Procurement, Government Procurement, Negotiation, Supply Chain Management, Start-ups, International..., Organizational..., Team Building, Leadership Development, P&L Responsibility, IT Outsourcing, IT Service Management, Application Lifecycle..., Program Management, Program Development, Business Process..., CRM, ERP, Outsourcing, Life Cycle Cost Analysis, Consultative Sales..., Business Intelligence, Data Intelligence, Strategic Sourcing, Resource Management

Education
Capella University   2011 — 2014
Master of Arts (M.A.), Information Technology Project Management

Park University   1987 — 1991
Bachelor of Arts (B.A.), Business Administration and Management, General

Experience
Power Train Sports and Fitness  December 2014 - Present
Self Employed  January 2009 - Present
Self Employed  January 2009 - Present
YMCA of York and York County  August 2008 - Present
YMCA of York and York County  June 2008 - Present
IBM Global Process Services   January 2005 - March 2008
Tumble Town   October 2001 - October 2006
Productivity Point International  October 1996 - March 2001

Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, Research, PowerPoint, Leadership, Training, Process Improvement, Windows, Outlook, English

Education
Bloomsburg University of Pennsylvania
Bachelor's degree, Computer and Information Sciences and Support Services

Experience
Arcata Associates  August 2002 - Present
IBM Global Process Services   November 2000 - June 2002
Lockheed Martin Aeronautics  October 1978 - October 2000

Skills
Oracle, Oracle Forms, SQL, Microsoft SQL Server, Systems Analysis, Database Design, Visual Basic, Unix Shell Scripting, Requirements Analysis, Visio, Requirements Gathering, Software Documentation, XML, Unix, Database Administration, Windows Server, SharePoint, Business Objects, ERP, Solaris, Integration, Crystal Reports

Education
Prince Institute of Professional Studies Inc   2011 — 2014
Associate of Arts (A.A.), Business/Office Automation/Technology/Data Entry

Antelope Valley College   1980 — 1984
Associate of Science (AS), Computer and Information Sciences and Support Services

Experience
Lubrication Technologies, Inc.   September 2015 - Present
Robert Half Finance & Accounting  2012 - August 2015
IBM Global Process Services   2010 - 2011
Gulf Catering Company Services   May 2008 - December 2009
APL Logistics  September 2006 - April 2008
Korea Electric Power Corporation (KEPCO)   February 2004 - August 2006
Merchants Bank  February 2001 - January 2004

Skills
SAP BPC, Cognos, Oracle BI, Essbase, Hyperion HFM, Lawson HRIS, General Ledger, Accounts Payable, Forecasting, Budgets, Variance Analysis, Invoicing, Journal Entries, Fixed Assets, GAAP, Account Reconciliation, Cost Accounting, Monthly Close Process, Cost Planning, Project Estimation

Education
Araullo University   1996 — 2000
Bachelor's degree, Accounting and Finance

Araullo University, Philippines   1996 — 2000
Bachelor of Science, Accounting

Experience
Allstate  November 2012 - Present
IBM Global Process Services   August 2010 - August 2011
IBM Global Process Services   June 2009 - July 2010
IBM Global Process Services   June 2008 - May 2009

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Data Analysis, Training Facilitation, Telecommunication..., Youth Mentoring, Coaching, Key Performance..., Mobile Applications, Mobile Technology, Administrative..., Clerical Work, Call Centers, Leadership, Performance Management

Education
Ateneo de Naga University   1999 — 2003
AB Development Communication

Experience
CenterPoint Energy  April 2014 - Present
CenterPoint Energy  March 2006 - March 2014
Centerpoint Energy  December 2003 - March 2006
IBM Global Process Services   June 2000 - January 2003

Skills
Business Analysis, Visio, Business Process, SharePoint

Education
Bharathiar University   1988 — 1989
Post Graduate Diplamo in Computer Applications, Computer Applications

University of Madras   1979 — 1984
Master's degree, Physics/Elecctronics

Experience
EY  August 2013 - Present
IBM Global Process Services   January 2007 - July 2013

Skills
Maximo, Maximo Workflow, Maximo Database..., Maximo Conditional..., Maximo MIF (Maximo..., Maximo Version 6,..., Maximo Migration Manager, Maximo Data Conversion, Maximo Technical Lead, Maximo Implementations, Enterprise Asset..., Indus Passport Data..., EAM System Integration..., EAM System...

Education
Penn State University   1984 — 1986
Masters in Business Adminstration, Operations Management and Supervision

Clarkson University   1980 — 1982
Bachelor's degree, Industrial Distribution

Broome Community College   1978 — 1980
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services

Experience
IBM  January 2014 - Present
IBM Global Process Services   July 2012 - January 2014
Marriott International  June 2011 - July 2012
IBM Global Process Services   March 2010 - June 2011
IBM Global Process Services   December 2009 - March 2010
IBM Global Process Services   September 2009 - December 2009
IBM Global Process Services   February 2009 - June 2009

Skills
Talent Acquisition, Outsourcing, Applicant Tracking..., Hiring, Onboarding, Recruiting, Consulting, CRM, Change Management, Management, Account Management, RPO, Service Delivery, Vendor Management, Leadership, Analysis

Education
Bates College
Political Science and French, International Relations

Laurel School

Experience
Newton Media Solutions   January 2012 - Present
IBM Global Process Services   July 2003 - February 2014
John Hancock Life Insurance Company (U.S.A.)   May 1981 - July 2003

Skills
Microsoft SQL Server, IMS DB/DC, Progress 4GL, WebSphere MQ, HTML, COBOL, Java, Dreamweaver, YouTube, Web Video, Digital Media, DVD Duplication

Education
New Hampshire Community college   1998 — 2001
Computer Programming, Specific Applications

Assabet Valley Regional Technical School   1976 — 1980
Computer Programming

Experience
Concentrix  May 2014 - Present
Concentrix  February 2014 - May 2014
IBM  September 2012 - February 2014
IBM Global Process Services   December 2008 - August 2012
IBM Global Business Services  January 2007 - December 2008
IBM Global Business Services  January 2005 - December 2006
IBM  October 2002 - December 2004
PriceWaterhouseCoopers Consulting  July 1998 - October 2002
Greater Fort Bend Economic Development Council   1994 - 1996

Skills
CRM, Strategy, Business Transformation, Business Process..., Management, Outsourcing, Business Strategy, Management Consulting, Business Process, Analyst Relations

Education
Baylor University
BA, Business

The University of Texas at Austin - The Red McCombs School of Business
MBA

Experience
North By Northwest Consulting LLC   March 2006 - Present
Apptimize Group   January 2013 - Present
Nike  December 2014 - March 2015
Atainium   January 2014 - December 2014
Nike  November 2011 - August 2013
IBM Global Process Services   September 2011 - October 2011
Hewlett-Packard  January 2010 - September 2011
Hewlett-Packard  September 2009 - December 2009
Accela  August 2008 - July 2009
Microsoft  March 2008 - July 2008

Skills
Business Process..., Requirements Gathering, Business Intelligence, CRM, Change Management, Management Consulting, Project Management, Database Marketing, Staff Augmentation, Aprimo, Epiphany, Process Improvement, Outsourcing, Business Process, SDLC, Unica, Unica Affinium Campaign, Transition Management, Social Media Marketing, Outbound Marketing, Analytics, Social Media Measurement, Digital Journalism, Mobile Applications, Business Development, Offshoring, Strategic Planning, Resource Management, Program Management, Consulting, Enterprise Software, Agile Project Management, Marketing, Training, Vendor Management, Databases, Account Management, Business Process..., Risk Management, Integrated Marketing, Software Documentation, Project Portfolio..., Cross-functional Team..., Unica Campaign, Technical Training, Multi-channel Marketing, Integration, Business Analysis, Oracle, PMP

Education
Bowling Green State University   1980 — 1984
Bachelor of Science

Bowling Green State University   1980 — 1984
Bachelor of Arts

Kettering Archbishop Alter

Experience
IBM Global Process Services   November 2011 - Present
Scott Hadley Photograpy   January 1999 - Present
Standard Insurance Company  August 1998 - January 2012

Skills
SDLC, Disaster Recovery, Production Schedules, IT Operations, Production Support, IBM Mainframe, Digital Photography, Photoshop, Portrait Photography, Software Deployment, Change Control, Crystal Reports, Software Documentation, Requirements Gathering, Citrix, Visio, Systems Analysis

Education
Boise State University   1981 — 1984
Business

Experience
IBM Global Process Services   February 2010 - Present
Retired IBM Global Services   February 2009 - July 2013

Education
Apex School of Theology   2011 — 2014
Doctor of Ministry, Christian Counseling

Experience
Halliburton  February 2014 - Present
Halliburton  September 2012 - February 2014
Halliburton  June 2011 - August 2012
Halliburton  December 2008 - June 2011
Halliburton  January 2007 - December 2008
Texas Children's Hospital  July 2006 - December 2006
KPMG Advisory  November 2001 - June 2006
PwC  January 2000 - October 2001
IBM Global Process Services   1999 - 1999

Skills
Six Sigma, Certified Fraud Examiner, SOX, Internal Audit, Compliance, Internal Controls, Policy, Risk Management, Process Improvement, Auditing, Change Management, Strategic Planning, Planning, Performance Management, Mentoring, Management Consulting, Business Process..., Negotiation, Business Strategy, Operations Management, Energy, Business Process, Program Management, SharePoint, Sarbanes-Oxley Act, IT Audit, Risk Assessment, Enterprise Risk..., Leadership, Leadership Development, Recruiting

Education
Abilene Christian University
Master of Science (MS)

Louisiana State University and Agricultural and Mechanical College
Bachelor of Science (BS)

University of Mississippi

Experience
IBM  December 2011 - Present
IBM  September 2010 - Present
IBM Global Process Services   December 2007 - October 2010
IBM  June 2006 - December 2007
IBM Global Business Services  July 2002 - June 2006
PricewaterhouseCoopers  July 2002 - October 2002
N/A  January 1998 - April 2000
Young & Rubicam  December 1996 - January 1998
Faith Popcorn's BrainReserve / The Newlin Company   April 1993 - December 1996

Skills
Account Management, Management Consulting, Strategy, CRM, Business Transformation, Management, Business Strategy, Marketing Strategy, Public Relations, Outsourcing, IT Strategy, Cloud Computing, SaaS, Strategic Partnerships, Consulting, Leadership

Education
New York University - Leonard N. Stern School of Business   1999 — 2001
Master of Business Administration (MBA), Finance

Binghamton University
Bachelor's Degree, Political Science

Experience
Vertical Ways   June 2013 - June 2014
IBM Global Process Services   April 2011 - July 2011

Skills
C, C++, SQL, Microsoft SQL Server, Java, MySQL, .NET, Software Development, ASP.NET, PHP, CSS, HTML, Web Services, Web Development

Education
California State University-Chico   2014 — 2016
Master of Science (MS), Computer Science

GGSIPU university
Bachelor's degree, Computer Science

Experience
IBM Global Process Services   May 2013 - Present
IBM Global Process Services   July 2013 - August 2014
United States Air Force, Air Force Special Operations Air Warfare Center   September 2008 - May 2013
United States Air Force, 48th Fighter Wing   July 2004 - August 2008
United States Air Force, 86th Contingency Response Group   July 2001 - July 2004
United States Air Force, Multiple Duty Locations   July 1985 - July 2001

Skills
Leadership, Training, Security, Military, Management, Process Improvement, Human Resources, Employee Relations, Technical Recruiting, Performance Management, Program Management, Talent Management, Recruiting, Onboarding, Applicant Tracking...

Education
Squadron Officer School (Right of Line Award), Maxwell AFB, AL
Air Force Civilian Leadership Development Program

Ira C. Eaker College, Maxwell AFB, AL
Air Force Civilian Personnel Management Program

American Public University System
Master's Degree, Strategic Intelligence

Center for Creative Leadership, San Diego, CA
Executive Leadership Development Program

Park University
Bachelor's Degree (Magna Cum Laude), Business Management

Community College of the Air Force
Associate's Degree, Criminal Justice

Experience
Miracle Software Systems  June 2011 - Present
IBM Global Process Services   July 2008 - February 2011

Skills
Recruiting, C++ Language

Education
Andhra University
MCom, Accounting and Finance, A

Experience
IBM Global Process Services   October 2014 - Present
IBM Global Services  February 2014 - Present
IBM  April 2013 - February 2014
IBM  August 2011 - April 2013
Accenture  March 2011 - August 2011
Saudi Aramco  December 1984 - November 2010

Skills
SAP R/3, Project Implementation, Supply Chain Management, Business Process, Materials Management, Requirements Analysis, Procurement, Supplier Management, Procure to Pay, Purchasing, Strategic Sourcing, Vendor Management, SAP ERP, Supply Management, Procure-to-Pay, SAP Implementation, ERP, SAP MM, Integration, Systems Analysis, Data Migration, Business Analysis, SAP, ECC, Business Process..., Business Transformation, Change Management, IT Strategy, Business Intelligence, Outsourcing, Management, Business Process Design, Solution Architecture, SAP Portal

Education
California State University, Fresno   1984 — 1988
BS, Computer Information Systems

Experience
Abacus360 Solutions LLC   June 2007 - Present
Payless Shoe Source International   June 2014 - August 2014
IBM Global Process Services   July 2012 - March 2014
Geeks Now Corporation   June 2007 - July 2012
AT&T  October 2009 - October 2010
AT&T  September 2007 - March 2008
BusinessEdge Solutions  April 2006 - May 2007
Transguard Insurance Company of America, Inc.   April 2005 - April 2006
Harmonicus International   December 2003 - March 2005
Blue River Technology, Inc   September 2000 - September 2003

Skills
Business Analysis, Architecture, Disaster Recovery, Data Center, IT Management, VoIP, IT Strategy, Security, Cisco Technologies, Virtualization, Cloud Computing, ITIL, System Administration, Servers, Integration, Telecommunications, Vendor Management, Enterprise Architecture, Unix, Business Process, Enterprise Software, Requirements Analysis, Oracle, SQL, Architectures, SDLC, Project Management, Business Intelligence

Education
Baker University   1995 — 1997
Bachelor's Degree, Business and Information Systems Management

Experience
IBM  July 2004 - Present
IBM, RTP, USA   August 2004 - June 2006
IBM  January 2001 - July 2004
IBM Tivoli Software  July 2000 - 2001
IBM Global Process Services   January 1999 - July 2000
IBM  January 1998 - January 1999
IBM  January 1997 - December 1998
IBM  1996 - 1998
IBM  1987 - 1996
Piedmont Airlines  July 1986 - July 1987

Skills
Solutions Development, Solution Architecture, Business Solutions, Life Sciences, Analytics, Compliance, IT Management, Cross-functional Team..., Cloud Computing, Healthcare, Business Intelligence, Integration, Business Strategy, SaaS, Strategic Partnerships, Program Management, EAI, Mergers, Healthcare IT, Business Transformation, Product Development, Competitive Analysis, Consultative Selling, New Business Development, IT Strategy, Telecommunications, Business Management, Alliances, Software Development, Healthcare Information..., Enterprise Architecture, Governance, Customer Relations, Business Development, Management, Start-ups, Solution Development, Business Alliances, Selling, Strategy, Vendor Management, CRM, Leadership, Business Analysis, Mergers & Acquisitions, Solution Selling, Enterprise Software, Lifesciences, Customer Service, Business Process

Education
Appalachian State University   1980 — 1985
Bachleor of Science, Information Systems / Computer Science

Appalachian State University

Experience
IBM Global Process Services   September 2007 - April 2014
IBM Global Services  January 2011 - March 2014
IBM Global Services  January 2007 - January 2011
IBM  January 1995 - January 2008

Skills
Software Project..., Requirements Analysis, SAP R/3, Business Process, IT Strategy, Business Analysis, SAP, ERP, ITIL, Service Delivery, Business Process..., Outsourcing, IT Service Management, Change Management, IT Outsourcing, Project Portfolio..., Business Intelligence, Servers, SAP ERP

Education
Binghamton University
Engineering Statistics

Broome Community College
Computer Science

Broome Community College
Chemistry and Mathematics

Experience
Elizabethtown Independent Schools  August 2012 - Present
BNP Paribas Cardif  January 2007 - January 2012
Groupama  January 2005 - December 2006
GAN  January 1998 - December 2004
IBM Global Process Services   November 1995 - July 1997
AXA Seguros Generales   February 1994 - November 1994

Skills
IT Transformation, Systems Analysis, IT Solutions, Data Architects, Data Analysis, Databases, Data Warehousing, Integration, Oracle, SQL, Business Intelligence, Microsoft SQL Server, Information Technology, Architecture, XML, Business Analysis, IT Management, Base de données, Management IT

Education
Elizabethtown Community and Technical College   2013 — 2014
COM 252 Interpersonal Communication - - ENG 105 Accelerated Writing - ENG 281 Intro To Film, Langue anglaise et littérature / lettres, 3 Credits - 3 Credits - 3 Credits

Ecole internationale des Sciences du Traitement de l'Information   1991 — 1993
IT engineer, Mathematics and Computer Science

Lycée Louis Thuillier   1988 — 1990
Bachelor's degree "Mathématiques Supérieures et Spéciales" to enter colleges of engineering, Mathematics

Lycée Chawki   1986 — 1987
Baccalauréat: French high-school diploma, Mathematics

Experience
IBM  August 2014 - Present
IBM Global Process Services   May 2011 - Present
IBM  March 2008 - May 2011
IBM  2006 - June 2008
Viacore  2000 - 2005
Printrak  June 1998 - December 2000
BioDot  June 1996 - June 1998

Skills
Project Management, Risk Management, Disaster Recovery, People Development, Management, Organizational..., Contract Negotiation, PMI Trained, Six Sigma, Analytical Skills, Technical Writing, Cross-functional Team..., Team Leadership, ibm websphere, Business Analysis, Data Analysis, E-commerce, Integrity, Knowledge Management, Negotiation, Operations Management, People Skills, Quality Assurance, Quality Control, International Project..., International Relations, Employee Training, Technical Product..., Customer Support, Customer Oriented, Executive Reporting, Process Engineering, LEAN Six Sigma, Certified Green Belt, Leadership, Security, Program Management, Testing, Change Management, Team Management, Analysis, Troubleshooting, Databases, Vendor Management, Websphere

Education
California State University-Fullerton   1994 — 1998
B.S., Biological Science

El Toro High School   1989 — 1992

Experience
Arin Sarkar   April 2008 - Present
HSBC Global Banking and Markets  November 2006 - April 2008
IBM Global Process Services   October 2005 - November 2006

Skills
Facebook, Brochures, Flyers, Magazine Ads, CD covers, Photoshop, Graphics, Layout, Graphic Design, Business Cards, Posters, Banners, Catalogs, Online Advertising, Flash, Newsletters, Pre-press, Retouching, Corporate Branding, Web Design, Advertising, Social Media, Branding & Identity, Adobe Creative Suite, Marketing, Exhibition Stands, Sales, Image Manipulation

Education
American Public University System
Bachelor's in Accounting, Accounting, A

Arena
Diploma, Multi Media

Calcutta University
Bachelor in accounting

Experience
Federal Government  2011 - Present
IBM Global Process Services   August 2008 - August 2011

Skills
Financial Analysis, Accounting, Analysis, Financial Accounting, Internal Controls, Process Improvement, Financial Statements, Auditing, Business Analysis, Microsoft Excel, Business Process...

Education
American University   1998 — 2001
Bachelor of Business Administration (B.B.A.), Accounting

Experience
Renovo homes Inc.   July 2012 - Present
AAIPharma Services Corp.  September 2008 - 2013
Compass Group North America  February 2008 - September 2008
Appalachian Regional Healthcare  April 2006 - May 2008
BSN medical  July 2002 - April 2006
IBM Global Process Services   August 1995 - July 2002

Skills
Troubleshooting, Disaster Recovery, Windows, VMware, SQL, Active Directory, Virtualization, Servers, Windows Server, System Administration, VMware ESX, Management, Pharmaceutical Industry, Networking

Education
Appalachian State University   1995 — 1999
BSBA, Information systems, Operations Management

Appalachian State University
Master's degree, Computer and Information Sciences and Support Services

Experience
Asurion  September 2012 - Present
Asurion  March 2009 - August 2012
Asurion  October 2005 - March 2009
Asurion  October 2007 - April 2008
Asurion  March 2006 - October 2007
Asurion  October 2005 - February 2006
iGATE Global Solutions  December 2003 - April 2004
IBM Global Process Services   December 2002 - November 2003
Haldiram Snacks Pvt.Ltd.   May 2001 - December 2002

Skills
Highly effective..., Knowledge of Call..., Self starter,developed..., Process Improvement, Customer Satisfaction, Vendor Management, Customer Experience, Customer Support, Operations Management, Technical Support, Team Management, CRM, Customer Service, Training, Business Analysis, Team Leadership, Coaching, Business Development, Business Process..., Program Management, Call Centers, Team Building, Inventory Management, Performance Management, Management, Recruiting, Leadership, Analysis, Sales, Project Planning, Troubleshooting, Customer Retention, Time Management, Cross-functional Team..., Workforce Management, Marketing, Teamwork, Call Center Development, Account Management, Telecommunications, Strategy, Change Management, Employee Training, Project Management, Mentoring, Integration, Microsoft Excel, Employee Relations, Microsoft Office, Outlook

Education
Doctor B.R. Ambedkar Open University   1999 — 2001
Master of Business Administration (M.B.A.), Marketing

Mumbai University   1995 — 1998
Bachelor's Degree, Chemistry, Zoology, Botany

Hansraj Model School   1992 — 1995
High School, Biology-PCM

Experience
Motorola Solutions  July 2014 - Present
RR Donnelley  January 2014 - June 2014
Career Education Corporation  March 2009 - January 2014
Career Education Corporation  October 2006 - March 2009
Career Education Corporation  January 2006 - October 2006
Career Education Corporation  February 2004 - January 2006
IBM Global Process Services   December 2002 - February 2004

Skills
ITIL v3 Foundations..., BigFix, Altiris Deployment..., Group Policy, Sophos, McAfee, Tivoli Provisioning..., Microsoft Licensing, PGP, Troubleshooting, Team Leadership, Microsoft Operating..., Microsoft Server Support, Workstation..., Security Patch..., KMS, Server Administration, Software Packaging, Active Directory, Microsoft Office, Software Deployment, ILO, Site Operations, WSUS, Patch Management, Change Management, Incident Management, Problem Analysis, Server Configuration, SaaS, Service Now, Microsoft Technologies, Servers, Operating Systems, IBM Tivoli, Technical Support, Business Services, Antivirus, System Deployment, ITIL, Security, Disaster Recovery, Help Desk Support, Windows Server

Education
Albion College   1998 — 2002
Bachelor of Arts (B.A.), Computer Science and Psychology (double major)

Experience
Net2Source Inc.  September 2014 - Present
HCL Technologies  August 2013 - August 2014
Mercer  May 2012 - August 2013
IBM Global Process Services   June 2010 - April 2012
iEnergizer  September 2008 - May 2010

Skills
BPO, MIS, Management, Team Management, Business Analysis, Transition Management, Vendor Management, Service Delivery, Talent Acquisition, Performance Management, Technical Recruiting, Analysis, Outsourcing, CRM

Education
Sikkim Manipal university   2012 — 2014
Master of Business Administration (M.B.A.)

Eastern Institute For Integrated Learning In Management   2009 — 2011
Bachelor's Degree

Experience
IBM Global Process Services   January 2013 - Present
IBM Global Business Services  June 1998 - Present
IBM  January 2009 - December 2012
Teleserv Corporation   1993 - 1998
Phone Based Systems,Inc   1993 - 1996

Skills
Program Management, Outsourcing, Business Transformation, Vendor Management, PMP, IT Strategy, Business Analysis, Service Delivery, Business Process..., Management Consulting, PMO, Business Process, Business Alliances, Executive Management, Government, Contract Management, IT Operations, Business Intelligence, Integration, Project Management, Management, Project Portfolio..., CRM, Leadership, Requirements Analysis, Change Management, Strategy, IT Service Management, Process Improvement, Telecommunications, IT Management, Solution Architecture, Professional Services, Consulting, Cloud Computing, Governance, Enterprise Architecture, Customer Experience, Project Delivery, SaaS

Education
American University   1974 — 1978
BA / BS, Political Science, Economics

Experience
USDA  March 2011 - January 2012
CU Foundation  June 2008 - June 2009
Motorola Inc  January 2003 - April 2008
CyberShop   January 2000 - January 2003
IBM Global Process Services   January 1997 - April 1999
AXA Equitable  January 1985 - February 1992

Skills
Perl Script, Oracle SQL, Development, Toad, Business Intelligence, Data Modeling, Solaris, Java, PL SQL, Unix Shell Scripting, Oracle, Enterprise Architecture, SDLC, Visual Basic, COBOL

Education
Oracle   2009 — 2011
OCA and OCP certifications, Oracle DBA

Regis University   2000 — 2002
MS, Information Technology

Baruch College
Bachelor's degree, Management, 3.7

Experience
Linda Rogers and Associates   July 2014 - Present
State and Local Government   2006 - Present
Delegata  January 2014 - July 2014
Deloitte Consulting  August 2010 - December 2013
Kiefer Consulting  April 2005 - April 2010
Kiefer Consulting  2007 - 2010
County of Sacramento  2003 - 2005
IBM Global Process Services   1995 - 1999

Skills
ILOG, BizTalk, SOA Software, Business Intelligence, Content Management, SharePoint, Technical Writing, Enterprise Content..., Web Development, Microsoft Technologies, Microsoft SQL Server, Team Leadership, SSIS, Proposal Writing, SharePoint Designer, Software Documentation, Messaging, SDLC, Training, Systems Analysis, Business Analysis, Enterprise Architecture, Integration, Microsoft Office..., Requirements Analysis, Software Project..., Requirements Gathering, TFS, Visio, Agile Methodologies, PMP, Solution Architecture, XML

Education
California State University-Sacramento   1986 — 1992
BA, MA, English

American River College   1984 — 1986
AS, Biology, Zoology, Chemistry, Botany

Minot State University   1980 — 1981
BA, English

University of Maryland College Park   1978 — 1980
History, Mathematics

Highlands High School   1976 — 1978
HS diploma, survival tactics, soccer, art

Experience
Azur Global  September 2014 - Present
UST Global  December 2013 - September 2014
Krios Technology Group, formerly known as Supreme Tech Solutions LLC   March 2012 - November 2013
New Visions, New Ventures  December 2009 - February 2012
California Lutheran University  March 2008 - February 2009
IBM Global Process Services   August 2006 - January 2008
A R Rao & Co., Chartered Accountants   August 2000 - July 2006

Skills
SAP R/3, MS Office Suite, Financial Modeling, Budgeting, Strategic Planning, Budgets, QuickBooks, Financial Reporting, Forecasting, Financial Analysis, Accounting, Internal Controls, Managerial Finance, General Ledger, Auditing, Sarbanes-Oxley Act, Accounts Payable, Strategic Financial..., GAAP, Accounts Receivable, Internal Audit, Process Improvement, Variance Analysis, Account Reconciliation, Cash Flow, Non-profits, Financial Accounting, Microsoft Excel, Payroll, US GAAP, Financial Statements, PowerPoint, Outlook, Lotus Notes, Exostar, Management, SAP, Analysis, Access, Tax, Business Planning, Corporate Finance, Microsoft Office

Education
California Lutheran University   2008 — 2009
MBA, Finance, 3.86

The Institute of Chartered Accountants of India   2002 — 2004
Accounting Technician, Accounting

Mangalore University   1999 — 2002
Bachelor of Commerce, Commerce

Experience
UC Berkeley  November 2014 - Present
Raman Research Institute  August 2008 - July 2014
IBM Global Process Services   September 2007 - March 2008

Skills
Matlab, LaTeX, C, Science, Physics, Research, Mathematical Modeling, C++, Algorithms, Statistics, Python

Education
Bengal Engineering and Science University, Shibpur   2003 — 2007
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering

Kolkata   2003 — 2007
Bachelor of Engineering (B.E.), Electronics and Telecommunication

Experience
IBM Global Process Services   January 2008 - Present
IBM  November 2005 - November 2008
KPMG / Bearing Point Consulting   1987 - 2005
Nolan, Norton & Co. (KPMG Consulting)   1987 - 1996

Skills
Business Transformation, Change Management, IT Strategy, Management Consulting, Business Process..., Outsourcing, Entrepreneurship, Organizational Design, Cloud Computing, Consulting, Leadership, Stakeholder Management

Education
Babson College - Franklin W. Olin Graduate School of Business   1985 — 1987
Master of Business Administration (MBA), Finance, Information Technology

University of Maryland College Park

Experience
National Government Services  March 2014 - Present
Sallie Mae  September 2012 - February 2014
IBM Global Process Services   August 2011 - August 2012
Nelnet  October 2009 - August 2011
Nelnet, inc  May 2004 - March 2011
Target Financial Services  January 2002 - May 2004
USA Group  1996 - 2001

Skills
Contact Centers, Process Improvement, Leadership, Strategic Planning, Leadership Development, Team Building, Vendor Management, Change Management, Performance Management, Project Management, Customer Service, Call Centers, Management, Program Management, Team Leadership

Education
Bellevue University   2006 — 2009
MA, Organizational Leadership

University of Dayton   1991 — 1995
Bachelor of Science (B.S.), Psychology

Penfield High School   1988 — 1991

Experience
Collabera  September 2015 - Present
IBM  May 2013 - May 2015
IBM Global Services  2011 - 2013
IBM Global Process Services   2008 - 2011
IBM Global Process Services   2003 - 2008
Ford Motor Company  1991 - 2003

Skills
Security, PMP, Project Management, Continuous Improvement, Program Management, ITIL, Automotive, Six Sigma, Vendor Management, Process Improvement, ISO, Manufacturing..., MS Project, Process Engineering, SPC, Cross-functional Team..., Requirements Analysis, FMEA, Windows Server, PMO, IT Service Management, Manufacturing, Management

Education
Bowling Green State University   1986 — 1991
Bachelor of Science (BS), Computer Science

Bowling Green State University
Bachelor of Science (B.S.), Computer Science

Experience
IBM Global Process Services   June 2012 - Present
Ameriprise Financial  January 1979 - October 2011
American Express Financial Advisors  1979 - 2011
Ameriprise Financial Services, Inc.   January 1979 - 1991

Skills
JCL, IBM Mainframe, TSO, VSAM, Xpediter, COBOL, Testing, WebSphere MQ, CICS, z/OS, Mainframe, MVS, Batch Processing, Software Documentation, IMS DB/DC, Fileaid, Requirements Analysis, SDLC, IBM Utilities

Education
Bemidji State University   1974 — 1978
bs, Accounting and Business/Management

Experience
VSP  October 2012 - Present
Health Net  October 2004 - September 2012
Dreyer's Grand Ice Cream  October 2001 - September 2004
Pandesic  May 1999 - February 2001
The Amber Group  September 1997 - April 1999
IBM Global Process Services   May 1996 - August 1997

Skills
SDLC, SOA, Software Project..., Unix, Business Intelligence, Requirements Analysis, Business Analysis, ERP, Data Warehousing, Requirements Gathering

Education
California State University-Chico   1991 — 1996
BS, Business/MIS/Software

Experience
YASH Technologies  October 2012 - Present
ibm  2006 - October 2012
IBM Global Process Services   March 2005 - October 2012

Skills
Solution Architecture, SOA, Enterprise Architecture, Requirements Analysis, Business Analysis, IT Strategy, Business Intelligence, Pre-sales, Business Transformation, Integration, Websphere, SDLC

Education
Andhra University   1995 — 1997
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, A

kanigiri   1980 — 1986
Master of Business Administration (M.B.A.), Marketing and IT management

Experience
IBM  January 2014 - Present
IBM Global Process Services   January 2013 - January 2014
IBM Global Process Services   February 2011 - January 2013
IBM Global Process Services   July 2010 - February 2011
IBM Global Business Process Services  April 2008 - June 2010
Fidelity Investments  August 2007 - March 2008
Yankee Candle Company  August 2005 - June 2006

Skills
Customer Service, Call Center, Business Analysis, Process Improvement, Performance Management, Business Process..., CRM, Service Delivery, Leadership, Business, Change Management, Human Resources, Public Speaking, Temporary Placement, Lotus Notes, Training, Project Management, Management, Customer Satisfaction, Call Centers

Education
University of Massachusetts, Amherst   1997 — 2001
BA, Political Science

Bay Path University
Paralegal Certificate

Experience
Weichert Realtors  June 2002 - Present
Nam Property Management   1996 - 2000
Thelen, Marrin, Johnson and Bridges   1992 - 1996
San Diego News Room and Eatery   1990 - 1992
IBM Global Process Services   1987 - 1990
Diamond Paper Co., Ltd.   1986 - 1987
N V Homes   1984 - 1986
Guardian Federal S&L   1979 - 1983
First Commercial Bank of Northern Virginia   1975 - 1978

Skills
Negotiation, Contract Negotiation, Marketing Strategy, Social Media Marketing, Marketing Communications, Public Speaking, Online Marketing, Event Planning, Event Management, Marketing, Budgets, Real Estate, Investments, Sales, Customer Service, Management, Strategic Planning, Microsoft Office, Leadership, Social Media, Team Building

Education
University of Phoenix   1996 — 1999
Master of Business Administration (MBA), Global Management

American University   1980 — 1984
Bachelor of Science (BS), Accounting and Finance

Shenandoah University   1974 — 1978
Bachelor of Arts (B.A.), Music Teacher Education

Experience
NetSuite Professional Services   May 2012 - Present
IBM Global Business Services  January 2010 - April 2012
IBM Global Process Services   February 2010 - January 2012
Stonyfield Farm  July 2008 - May 2009
Getronics  February 2003 - July 2008
Raytheon Technical Services Company  March 2000 - October 2002
Plaut Consulting  January 1998 - January 2000

Skills
SAP, Materials Management, ERP, Management, SAP MM, Supply Chain, SAP Implementation, SAP R/3, Strategic Planning, SAP PS, SAP Project Management, SAP ERP, Process Improvement, Change Management, Six Sigma, SAP SRM, Business Process, Business Analysis, Procurement, Warehouse Management, NetSuite Project Manager, OpenAir PSA Project..., Program Management, Project Management, Business Process..., Team Leadership, Supply Chain Management

Education
Babson College   1984 — 1987
MBA, Business Administration

University of Massachusetts, Amherst
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
Aon Hewitt  May 2014 - November 2014
George Brown College  September 2013 - April 2014
IBM Global Process Services   April 2010 - August 2013
All India Radio News   September 2008 - July 2013
Helen O'Grady   April 2009 - April 2010

Skills
Curriculum Development, Classroom, Educational Leadership, Classroom Management, Teaching, Tutoring, Differentiated..., Literacy, Leadership, Time Management, Teamwork, Public Speaking, PowerPoint, Recruiting, Leadership Development, Training, Coaching, Performance Management, Human Resources, Organizational..., Microsoft Office, Workshop Facilitation, Customer Service, Employee Training, Communication, Interviews, Organizational...

Education
George Brown College   2013 — 2014
Post Graduate Certificate in Human Resources Management, Human Resources Management, 3.56

Indira Gandhi National Open University   2008 — 2011
Master's degree, English Literature (British and Commonwealth)

Alliance Francaise de Delhi   2005 — 2010
French Language - B1 level, French Language and Literature, B1

Jesus and Mary College   2005 — 2008
Bachelor's degree, English Literature (British and Commonwealth)

Convent of Jesus and Mary, New Delhi, India   1992 — 2005
High School Education, Sciences

Experience
Accenture services Pvt. Ltd.   July 2010 - Present
IBM Global Process Services   April 2010 - July 2010
Tejas Networks  May 2009 - April 2010

Skills
Certified SAP Consultant, SAP MM Module, SAP SD Module, SAP SRM, Vim, Warehouse Management, Enterprise Portals, Management Consulting, SAP ERP, SAP R/3, IDOC, SAP MM, SAP

Education
Birla Institute of Technology and Science   2012 — 2014
Master's Degree, Consulting Managment, B

Govt Engg Collage REWA   2001 — 2005
Bachelor of Engineering (B.E.), Mechanical Engineering, Ist division(70.91%)

Experience
Right Click Systems, LLC   June 2013 - Present
Deutsche Bank  2013 - 2015
Deutsche Bank  2013 - 2015
Right Click Systems, LLC   February 2013 - June 2013
Computer Sciences corporation  November 2006 - February 2013
IBM Global Process Services   March 2005 - October 2006

Skills
SOA, Microsoft SQL Server, Unix, Red Hat Linux, Solaris Zones, Solaris Volume Manager, VMware ESX, VMware, Cognos, Java, ITIL, SQL, XML, AIX, Shell Scripting, Solaris, Web Services, Linux

Education
Bharathidasan University   2001 — 2003
MS, Information Systems and Application

Hindu Higher Secondary   1982 — 1994

Experience
IBM Global Process Services   April 2013 - Present
United Way of the Greater Triangle  2002 - Present
IBM  January 2011 - April 2013
IBM Business Continuity and Resiliency Services  2005 - January 2011
IBM Global Business Services  2002 - 2004
IBM Global Services  1998 - 2002
IBM Global Financing  1995 - 1998
IBM Global Financing  1994 - 1996
General Electric  1980 - 1988

Skills
Financial Management..., Service Delivery, Management, Executive Financial..., Support Services..., IT Financial Management, Business Analysis, Disaster Recovery, Outsourcing, Program Management, IT Service Management, IT Strategy, Cloud Computing, Business Continuity, Vendor Management, Project Management, Change Management

Education
Duke University - The Fuqua School of Business   1988 — 1990
MBA

Bucknell University
Batchelor of Science

Experience
IBM  September 2010 - Present
IBM Global Process Services   2010 - Present
IBM - Lender Business Process Services, Inc  2006 - 2010
IBM Business Process Services   2006 - 2010
IBM LBPS (Lender Business Process Services)   2006 - 2010
IBM - Lender Business Process Systems, Inc.   2006 - 2010
Florida Power & Light  March 1972 - December 2002

Education
Auburn University
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering

Experience
IBM  September 2012 - Present
IBM  June 2008 - September 2012
Nihilent Technologies  September 2006 - June 2008
SAIC  July 2005 - September 2006
IBM Global Process Services   August 2003 - July 2005

Skills
DB2, SDLC, Requirements Analysis, COBOL, JCL, Mainframe, Requirements Gathering, Software Project..., Agile Methodologies, CICS, VSAM, Testing, SOA, Solution Architecture, Fileaid, SQL, Business Analysis, IBM Mainframe, SPUFI, QMF, Performance Tuning, Xpediter, Unix, PL/SQL, Web Services, Endeavor, Stored Procedures, MVS, Enterprise Architecture, Easytrieve, Production Support, Regression Testing, IBM Utilities, SDSF, SQL DB2, SQL Tuning, Teradata, ClearQuest, FTP, Software Development, Integration, Data Warehousing, Databases, XML, Scrum, Big Data, Apache Pig, Hadoop, Hive

Education
Bharathidasan University   1999 — 2002
Master of Computer Applications (MCA), Information Technology

A I C T E   1996 — 1997
P G D C A, Information Technology

Bharathiar University   1993 — 1996
Bachelor of Science (BSc), Mathematics

Experience
Fujitsu Consulting India  May 2005 - Present
IBM Global Process Services   May 2004 - April 2005

Education
Andhra University   1999 — 2002
Master of Computer Applications (MCA), Computer Science, First

Experience
Jackson Lewis LLP  June 2000 - Present
IBM Global Process Services   January 1997 - June 2000

Skills
Citrix, Active Directory, SharePoint, Project Management, Microsoft Exchange, Cisco VPN, VMware ESX, Cisco VoIP, Security Management, Computer Security, Websense, Blackberry Enterprise..., Evault, Tumbleweed, PGP, Lync, Virtualization, 3PAR, HP Server Hardware

Education
BYU

Experience
IBM Global Process Services   April 2014 - Present
IBM  2011 - April 2014
IBM  March 2010 - March 2011
IBM ISSC HRC   April 2008 - March 2010
IBM ISSC HRC   October 2006 - April 2008
GL EVENTS – HUNGEXPO C. Co. Ltd. for Fairs and Publicity   March 2006 - October 2006

Skills
Outsourcing, Process Improvement, Human Resources, Project Management, Management, Analysis, Business Analysis, Team Leadership, SAP, Team Management, Management Consulting, Program Management, Leadership, Supply Chain, CRM, Risk Management, Operations Management, Account Management, Project Planning, Vendor Management, Business Strategy, Project Delivery, Strategy, Business Development, Business Process..., Negotiation

Education
Six Sigma Belt MoreSteam   2013 — 2014
Green Belt Certification, Six Sigma, Project Management and Continuous Improvement, Six Sigma Green Belt

IBM Internal Business Control training   2013 — 2013
Certified, Process Documentation - training and exam

Project Management Institute within IBM   2011 — 2013
Certification, Project Management

IBM ISSC   2011 — 2011
Certificate of Excellence, Implementation and Continuous improvement, Certified

Università degli Studi del Molise   1999 — 2004
Bachelor in Business Management, Business and Management, Bachelor

Experience
Shinetech Software Inc.   July 2015 - Present
Shinetech Software Inc.   November 2013 - June 2015
Emerio Sdn Bhd   June 2012 - October 2013
IBM Global Process Services   July 2010 - March 2012

Skills
DB2, User Acceptance Testing, SQL, IBM iSeries, Analysis, Business Requirements, COBOL, RPG, Oracle, RPG III, OS/400, Embedded SQL, Program Management, CLP, DB2/SQL, CL & CLLE, AS400, SDA, Programming, Application Development, Aldon, Turnover, EDI, SAP ABAP, Infinium, Requirements Analysis, SDLC, Business Analysis, Databases, ERP, PL/SQL, Software Development, Technical Recruiting

Education
Andhra University   1998 — 2001
Bachelor's Degree, Computer Applications

Experience
JOBSON MEDICAL INFORMATION LLC  May 2010 - Present
IBM Global Process Services   June 2009 - March 2010

Skills
Email Marketing, HTML, Dreamweaver, Adobe Acrobat, WordPress

Education
Adamson University   1992 — 1997
Bachelor of Science (BS), Computer Science

Experience
IBM Global Process Services   May 2009 - Present
Kaiser Permanente IT  2007 - 2009
Intel Corporation  2000 - 2007

Education
CSU Sacramento
Business Administration, MIS

Experience
IBM Global Process Services   January 2008 - Present
IBM  May 2006 - December 2007

Skills
AIX, Java, ITIL, Unix, IT Management, IBM AIX, Enterprise Architecture, Disaster Recovery, Data Center, IT Service Management, IT Strategy, Microsoft SQL Server, Operating Systems, Requirements Analysis, Solaris, WebSphere Application..., Websphere

Education
Bharathidasan University   2000 — 2002
M.SC(C.S)

Experience
IBM  September 2015 - Present
Web Developer  January 2014 - May 2014
Mphasis  May 2011 - August 2012
IBM Global Process Services   October 2007 - May 2011

Skills
Team Management, Microsoft Office, Microsoft Excel, Management, Business Analysis, HTML, Java, Microsoft SQL Server, Service Delivery, Customer Service, Microsoft Word, Process Improvement, Project Management, PowerPoint, JavaScript, Performance Management, Operations Management, C, SQL, Workforce Planning, Process Scheduler, Forecasting, Reporting, MIS, Team Leadership, Requirements Analysis, Workforce Management, Outsourcing, Analysis, CRM, Data Analysis, Windows, Research, C#, Oracle, SDLC, Software Development, ASP.NET, ASP.NET AJAX, VB.NET, VBScript, Core Java, Android SDK, CUDA, CSS

Education
University of Wisconsin-Parkside   2014 — 2015
Master of Science (M.S.), Computer and Information Systems, 3.678 / 4.0

Indian Institute Of Cost Management and Research   2012 — 2014
Master of Business Administration (MBA), Information Technology, A+

University of Pune   2008 — 2011
Bachelor of Commerce (B.Com.), Computer Application

Experience
Castle Rock Coal Co   June 2005 - Present
Idaho State Dept of Labor   1997 - 2005
IBM Global Process Services   January 1970 - June 1995

Skills
Program Management, Strategic Planning, Microsoft Office, Project Management, Customer Service, Social Media, Marketing, Team Leadership, Product Development, Sales, Team Building, Management, Market Research, PowerPoint, Training, Project Planning, Marketing Strategy, Analysis, Product Management, Business Development, Marketing Communications, Team Management, Account Management, Photoshop, Leadership

Education
Utah State University   1961 — 1965
Bachelor of Science (BS), Statistics

Brigham Young University   1959 — 1961
Physics

Experience
Family Worship Church   June 2007 - Present
IBM Global Process Services   July 1974 - July 2002
Calcomp Graphic Solutions   July 1968 - July 1974

Skills
Visual Studio, Object Oriented Design

Education
Arizona State University   1964 — 1965
MS, Applied Mathematics

University of Wisconsin-La Crosse   1955 — 1959
BS, Mathematics and Physical Sciences

Experience
IBM Global Process Services   January 2006 - August 2012
Sitel (GM TEAM CARS)   September 2000 - December 2005

Skills
Digital Photography, Photoshop, Premiere, Videography, NICE Call Recording, Oracle, Siebel, CRM, Call Centers, Team Management, Team Leadership, Quality Assurance, Project Management, Management, Technical Writing, Leadership, Training, Outsourcing, Analysis

Education
The University of Texas at Austin   2011 — 2014
Bachelor of Journalism, Communication, Journalism, and Related Programs

Austin Community College   2007 — 2011
Associate of Arts (A.A.), Journalism

Experience
Creative Property Solutions, Inc.   2012 - Present
ACMS Properties LLC   2009 - 2012
IBM Global Process Services   2004 - 2007

Education
Cal Poly Pomona
Bachelor of Science (BS), Language Arts

Experience
Aflac  Human Resource GeneralistIBM Global Process ServicesDecember 2008 - February 2012
IBM Global Process Services   December 2008 - February 2012

Skills
Human Resources, Customer Service, Management, Marketing, Microsoft Office, Team Leadership, Marketing Strategy, Analysis, Research, Employee Benefits, Personnel Management

Education
University of Santo Tomas   2004 — 2008
Bachelor's degree, Social Sciences

Ateneo de Manila University
Master's degree, Accounting and Business/Management

Experience
UMKC  January 2014 - Present
IBM Global Process Services   March 2011 - February 2013
GENPACT  March 2008 - March 2011

Skills
Accounts Payable, Procure-to-Pay, Procurement, Outsourcing, Account Reconciliation, Accounting, Business Analysis, Data Analysis, Finance, Process Improvement, Financial Reporting

Education
University of Missouri-Kansas City Henry W. Bloch School of Management   2014 — 2016
Master's degree, Accounting

Liaoning Normal University   2003 — 2007
BA, English International Trade