Dealer-FX Group, Inc
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Dealer-FX Group, Inc Employees
Dealer-FX Group, Inc September 2015 - Present
Scotiabank February 2015 - May 2015
Scotiabank May 2014 - August 2014
Research In Motion April 2009 - October 2013
Research In Motion 2009 - 2010
Skills
Software Project..., Agile Project Management, Scrum, Mobile Devices, PMO, Agile Methodologies, PMP, Requirements Analysis, Project Management, Leadership, Project Portfolio..., Relationship Management, MS Project, Software Development, Process Improvement, Team Building, Change Management, SDLC, Requirements Gathering, Risk Management, Negotiation, Program Management, Integration, Project Delivery, Microsoft Project, Agile & Waterfall..., Management, Telecommunications
Education
York University - Schulich School of Business 2013 — 2014
Master of Business Administration (MBA)
McMaster University
BENG MGMT, Electrical Engineering and Management
Dealer-FX Group, Inc September 2013 - Present
Dealer-FX Group, Inc May 2013 - September 2013
The Reynolds and Reynolds Company January 2012 - April 2013
Employee Assistance Center: Member of Proaction Behavioral Health Alliance February 2011 - May 2011
Obvious Innovations, Inc May 2009 - December 2010
AAA Lawn Care March 2010 - June 2010
Wolverine World Wide September 2009 - December 2009
Infiniti Car Group January 2009 - August 2009
Ten Sixteen Recovery Network February 2009 - May 2009
Rainstar Marketing January 2009 - March 2009
Skills
Microsoft Office, Joomla, Graphic Design, Sales, Account Management, Customer Retention, CenterSite, Team Building, Marketing Strategy, Sales Management, Social Media Marketing, Negotiation, Online Marketing, Customer Service, Marketing, Social Media, Strategic Planning, New Business Development, Advertising, Strategy, Sales Operations, Leadership, Lead Generation, Event Planning
Education
Calvin College 2006 — 2011
Bachelor of Arts, Business Communications
Conant 2002 — 2006
Toastmasters International July 2015 - Present
Dealer-FX Group, Inc December 2014 - Present
Toastmasters International January 2013 - Present
AR Automotive Inc. June 2014 - November 2014
Toastmasters International May 2013 - June 2014
Toyota Canada Inc. November 2011 - May 2014
Toastmasters International June 2011 - June 2012
Ethnic Marketing 2009 - October 2011
Indus Motor Company Ltd February 2008 - December 2008
ALJ March 2003 - February 2008
Skills
Leadership, Training, Strategy, Management, Six Sigma, Strategic Planning, Continuous Improvement, CRM, Business Development, Inventory Management, Marketing Communications, Automotive, Employee Training, Event Planning, Public Speaking, Quality Assurance, Operations Management, Organizational..., Performance Management, Team Leadership, Team Building, Business Strategy, Kaizen, Negotiation, Team Management, Sales, Program Management, Coaching, Organizational..., Change Management, Cross-functional Team..., Process Improvement, Budgets, Event Organizer, Sales Management, Business Planning, Customer Satisfaction, Teamwork, Leadership Development, Project Planning, Business Process..., Project Management, Retail, Toyota Production System, Business Analysis, Supply Chain Management, Database Technologies, Software Development, Web-base application..., Microsoft Officer...
Education
Automotive Power Training 2012 — 2013
Automation Engineer Technology/Technician
Toyota University 2011 — 2013
Automotive
Xtime University 2011 — 2012
Automotive Service CRM
Toyota Global Knowledge Center
Electronic Multipoint Inspection Tool, Automotive Engineering Technology
Toyota University 2011 — 2011
Express Service Instructor, Automotive
Toastmasters International 2010 — 2011
High Performance Leadership, Project Management
Douglas College
Leadership & Communication, Train the Trainer
Justice Institute of British Columbia
Leadership & Coaching Program, Educational Leadership and Administration, General
Toastmasters International 2008 — 2010
Advance Communication Gold, Communication & Leadership
Rogers Telecommunication Institute
Diploma in After Sales Communication, Communication, General
Dealer-FX Group, Inc November 2014 - Present
PwC June 2010 - May 2014
Dealer-FX Group, Inc. June 2006 - June 2010
MJCCA March 2004 - June 2006
PwC January 1998 - January 2002
Sales & Merchandising Group April 1994 - November 1994
Education
Schulich School of Business 1995 — 1997
International MBA, Marketing & Finance
ESADE Business & Law School 1996 — 1996
IMBA, International Business
Western University 1990 — 1994
Bachelor of Arts Degree (BA), Psychology
Dealer-FX Group, Inc October 2012 - Present
INCISENT Technologies November 2010 - October 2012
CarMax March 2009 - December 2010
CarMax November 2001 - March 2009
Skills
Inventory Management, Strategic Planning, Customer Satisfaction, Customer Retention, Automotive, Retail, Sales Process, Sales, Sales Management, Forecasting, Selling, Salesforce.com, Customer Service, Account Management, Leadership, Management, Profit, Training
Education
East Stroudsburg University of Pennsylvania 1999 — 2001
BS, Management
Slippery Rock University of Pennsylvania 1997 — 1999
Sports Management
Dealer-FX Group, Inc December 2014 - Present
Freelance / Graphic Design Services April 2010 - Present
Canadian Management Centre January 2012 - March 2013
Unikron Inc. October 2010 - May 2011
RPCGroup May 2010 - September 2010
George Brown College September 2009 - April 2010
Skills
Web Development, Graphics, Graphic Design, Illustrator, Typography, Adobe Creative Suite, Flash, Photoshop, Logo Design, Editorial Design
Education
George Brown College 2007 — 2010
Advanced Diploma, Graphic Design
George Brown College 2006 — 2007
Art & Design Foundation
Lester B Pearson Collegiate Institute 2001 — 2006
Ontario Secondary School Diploma (OSSD)
Dealer-FX Group, Inc August 2014 - Present
Unify July 2013 - August 2014
Siemens Enterprise Communications January 2012 - June 2013
Siemens Enterprise Communications October 2009 - January 2012
Siemens Enterprise Communications February 2007 - September 2009
Siemens Enterprise Communications July 2004 - February 2007
Trango Software - Division of Siemens 2002 - June 2004
Trango Software - Division of Siemens 2000 - 2002
Trango Software Corporation 1996 - 2000
IBM Canada 1992 - 1996
Skills
Unified Communications, Managed Services, Cloud Computing, Telecommunications, VoIP, SaaS, Technical Marketing, Business Development, Enterprise Architecture, Applications, Professional Services, SOA, Strategy, Integration, Enterprise Software, IP, System Architecture, Product Management, Go-to-market Strategy, Solution Selling, Data Center, SIP, Mobile Devices, Solution Architecture, Channel Partners, Security, Outsourcing, Business Alliances, IT Strategy, Consulting, Strategic Partnerships, Wireless, Virtualization, Telephony, Vendor Management, Service Delivery, Network Architecture, Pre-sales, Ethernet, Management, Strategic Alliances, Partner Management
Education
Queen's University 1980 — 1985
BSc Hons
Robert College
High School
Dealer-FX Group, Inc 2014 - Present
Cryptologic (Amaya Gaming since 2012) 2005 - 2013
MARKETREND Inc. December 2004 - May 2005
American Express Canadian Solutions Centre August 2004 - December 2004
TRAVELEX Inc October 2003 - August 2004
Incubed 2003 - 2003
CGI GROUP INC July 1998 - December 2002
Skills
PL/SQL, Data Modeling, ETL, T-SQL, Informatica, DTS, Data Warehousing, Architecture, Database Design, Crystal Reports, Visual Basic, SSIS, Requirements Analysis, Visio, Microsoft SQL Server, SOA, SSRS, Software Development, Oracle, Data Mining, Software Project..., Enterprise Architecture, SQL Tuning, Java Enterprise Edition, Data Marts, XML, SDLC, Testing, Data Migration, Web Services, Databases, Business Intelligence, Data Integration, database refactoring, Saas, Scalability, Operational Logs, Financial Data..., Agile Methodologies, Agile Project Management, Sybase, Performance Tuning, Object Oriented Design, Cognos, Data Warehouse..., Erwin, XSLT, Unix, Solution Architecture, Analysis Services
Education
Санкт-Петербургский Государственный Политехнический Университет
Master of Science (MSc)
Dealer-FX Group, Inc December 2014 - Present
Cheetah Conservation Fund Canada January 2015 - Present
Mayhew May 2010 - August 2014
Seneca College January 2014 - May 2014
Mayhew March 2008 - May 2010
Microsoft May 2006 - October 2007
Lexmark January 2005 - March 2006
Lexmark January 2002 - December 2004
Lexmark October 2000 - January 2002
Lexmark February 1997 - September 2000
Skills
B2B, New Business Development, Marketing Strategy, Strategic Planning, Customer Relations, Budgeting, Marketing Communications, Marketing Management, Competitive Analysis, Promotions, Event Management, Planning, Online Marketing, Business Strategy, Lead Generation, Consultative Selling, Public Relations, Strategy Development, Social Media, Public Speaking, Brand Development, Strategy, Budgets, Product Marketing, Sales Management, Account Management, Strategic Partnerships, Business Development, Leadership, Customer Service, Key Account Management, Market Research, Start-ups, Program Management
Education
Ryerson University 1999 — 2003
Certificate, Public Relations
University of Cape Town 1990 — 1993
Masters, Politics
McGill University 1987 — 1990
B.A (Honours), Political Science
Dealer-FX Group, Inc March 2015 - Present
Oracle June 2014 - March 2015
Team Velocity Marketing January 2012 - February 2014
Reynolds & Reynolds October 2010 - October 2011
Reynolds and Reynolds May 2005 - October 2010
Reynolds and Reynolds September 2001 - May 2005
Education
Michigan State University
Bachelor's Degree, Business, Management and Marketing
The University of South Dakota
Master of Business Administration (M.B.A.)
Win Kelly Chevrolet Buick GMC November 2013 - Present
Dealer-FX Group, Inc August 2012 - November 2013
Win Kelly Chevrolet Buick GMC October 2006 - April 2012
Criswell Automotive (Honda) April 2006 - October 2006
Apple Ford March 2005 - April 2006
Antwerpen Automotive April 2004 - March 2005
Fountainhead Title Group May 2002 - April 2004
Bank of America NA February 1998 - May 2002
Skills
Sales Process, Sales Management, Automotive, Marketing Strategy, Customer Retention, Account Management, Strategic Planning, Selling, Salesforce.com, Sales Operations, Team Building, Sales, Retail, Vehicles, Customer Satisfaction, Competitive Analysis, Finance, B2B, Lead Generation, CRM, Business Strategy, Business Planning, New Business Development, SEM, SEO
Education
Columbia Union College
Business Management
Highland View Academy
DealerBuilt - LightYear Dealer Technologies June 2015 - Present
Dealer-FX Group, Inc April 2014 - May 2015
AutoPoint August 2011 - April 2014
Foreign Auto Service August 2010 - August 2011
General Motors 2009 - 2010
General Motors April 2008 - November 2008
General Motors 2006 - 2008
GM 2004 - 2006
GM 2000 - 2004
General Motors Corporation October 1990 - January 2000
Skills
Customer Retention, Automotive, Sales Process, Automobile, Automotive Aftermarket, Sales Management, Forecasting, Vehicles, Customer Satisfaction, Sales Operations, Sales, New Business Development, Marketing, Profit, Marketing Strategy, Account Management, Brand Management, Team Building, Dealer Management, Operations Management, Competitive Analysis, Management, Dealers, Public Relations, Business Modeling, Sales Growth, Business Planning, B2B, Selling, Parts, Advertising, Training, Warranty, Digital Marketing, Market Planning, Dealer Operations, Contract Negotiation, Business Strategy, Problem Solving, Market Analysis, Team Management, Budgets, Dealer Network..., CRM, SaaS, Sales Prospecting
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1999 — 2002
MBA, Marketing/Finance
University at Buffalo
B.A, management concentrating; marketing
Dealer-FX Group, Inc May 2015 - Present
FirstLook Systems 2012 - 2015
The Mergis Group 2011 - 2012
Kinetico, Inc 2009 - 2011
TESA, Inc 2008 - 2009
TCP 2006 - 2008
Technical Consumer Products 2006 - 2008
TCP 2006 - 2008
Ford Motor Company 2003 - 2005
Skills
Account Management, Sales Operations, Management, Sales, Sales Process, Project Management, Retail, Manufacturing, Sales Management, New Business Development, Cold Calling, Negotiation, Selling, Forecasting, Inventory Management, Salesforce.com, Microsoft Office, Marketing Strategy, Customer Service, Marketing, Advertising, Recruiting, Product Launch, Trade Shows, Key Account Management, Analysis, B2B, Competitive Analysis, Direct Sales, Business Development, CRM, Lead Generation, Customer Retention, Product Marketing, Sales Presentations
Education
Indiana University 1999 — 2003
Bachelor of Arts, Communication and Culture
American InterContinental University
Dealer-FX Group, Inc March 2012 - Present
Flex & Drive (PTY) Inc. March 2004 - March 2012
Cooper & Cooper t/a Engineering Supplies April 2001 - February 2004
Die Kneipe, Queen's Landing 2001 - 2001
SAE Elektronik October 1999 - October 2000
Alacatel Communications 1998 - 1999
Skills
Management, Budgets, Leadership, Business Strategy, Procurement, Strategic Planning, Negotiation, Finance, New Business Development, Management Consulting, Financial Analysis, Financial Reporting, Operations Management, IT Operations Management, Financial Accounting, Managerial Finance, Process Improvement, Accounting, Automotive, Business Planning, Business Development, Change Management, CRM, Information Technology, Manufacturing..., Planning, Strategy, Communication, Financial Planning, Human Resources, Mobile Technology
Education
The Chartered Institute of Management Accountants 2010 — 2010
CIMA (Chartered Institute of Management Accountants) Management Accounting F1, Financial Operations
University of South Africa/Universiteit van Suid-Afrika 2005 — 2009
Bcom, Management Accounting
Damelin
Financial Management Diploma
University of the Witwatersrand
Electrical Engineering, Light Current Diploma
Wesley Chapel Honda September 2014 - Present
Dealer-FX Group, Inc November 2013 - September 2014
Germain Motor Company April 2010 - October 2013
Palm Toyota January 2010 - April 2010
Treadwell Honda December 2007 - December 2009
Gettel Automotive Group August 1992 - August 2007
United States Army Reserve January 1990 - April 1998
Skills
Customer Satisfaction, Team Building, Inventory Management, Automotive, Management, Profit, Negotiation, Customer Retention, Warranty, Parts, Automotive Aftermarket, Vehicles, Automobile, Sales Process, Automotive Repair, Fleet Management, Dealer Management, Dealers, Purchasing, Automotive Parts, Reynolds, Microsoft Excel, Electricians, Zumba, Project Management, Yachting, Organization, Sales, Continuous Improvement, Sales Management, Pricing, Mobile Phone Apps, Team Leadership, Teamwork, Internet, Computers, Listening to customers, Computer Hardware, Operations Management, Inventory Control, B2B, Retail, Selling, P&L, Hiring, Account Management, Selling Skills, Forecasting, ADP Payroll, Sales Operations
Education
University of South Florida 1993 — 1995
BA, Psychology, 3.7
Manatee HIgh 1986 — 1990
General, High School/Secondary Diplomas and Certificates
Dealer-FX Group, Inc August 2015 - Present
MAX Digital May 2011 - Present
CarMax November 2005 - May 2011
Siva November 2004 - November 2005
Hospitality Solutions International May 1999 - November 2004
Skills
Account Management, Sales Process, Team Building, Customer Service, Negotiation, Microsoft Office, Inventory Management, Contract Negotiation, New Business Development, Sales, Customer Satisfaction, Solution Selling, Vendor Management, Listening to customers, Retail, Online Marketing, Selling, Sales Operations, Customer Retention, Forecasting
Education
North Central College 1996 — 1998
Bachelor of Arts, Business Management
Elgin Community College 1994 — 1996
Associate, General
Dealer-FX Group, Inc 2014 - Present
Skills
Marketing, Account Management, New Business Development, Customer Service, Team Building, Strategic Planning, Leadership, Coaching, Microsoft Office, Social Media, Social Networking, Customer Satisfaction, Training, Recruiting, Sales, Sales Management, Customer Retention, Automotive, Process Improvement, Program Management, Public Speaking, Team Leadership
Education
Oakland University 1995 — 1999
Bachelor of Arts (B.A.), Sociology
Boylan
Dealer-FX Group, Inc October 2014 - Present
Preston Automotive Group November 2006 - July 2014
Sam Swope Auto Group 2001 - 2005
Skills
Automobile, Automotive Aftermarket, Reynolds & Reynolds, Customer Satisfaction, Automotive, Vehicles, Parts, Customer Retention, Dealer Management, Inventory Management, Retail, Dealers, ASE Certified, Warranty, Profit, Automotive Repair, Suspension, Negotiation, Brake, Automotive Parts, Reynolds, Tires, Spare Parts, Sales Management, Sales, Aftersales, Automotive Electronics, Forecasting, Automotive Sales..., Fleet Management, Powertrain, Steering, Gross Profit, Motorsports, Automotive Engineering, Vehicle Maintenance, Dealer Operations, Service Parts
Education
University of Pittsburgh
UPS Supply Chain Solutions June 2015 - Present
Dealer-FX Group, Inc October 2014 - May 2015
IBM September 2013 - June 2014
Rogers Communications September 2012 - September 2013
Discount Car and Truck Rental June 2010 - July 2012
Danier Leather September 2008 - June 2010
Skills
Customer Satisfaction, Analysis, Customer Experience, Customer Service, Training, Customer Retention, Event Management, Leadership, Networking, Sales, Social Media, Team Building, Strategic Planning, Team Leadership, Time Management
Education
Seneca College of Applied Arts and Technology 2008 — 2010
Certificate, Corporate Media Productions
Moxie's Classic Grill May 2015 - Present
Willowdale Conservatory of Music and Arts March 2012 - Present
Moxie's Classic Grill June 2010 - Present
FUSE Marketing Group March 2014 - May 2014
Dealer-FX Group, Inc April 2012 - October 2012
Skills
Microsoft Word, Restaurants, Microsoft Office, Bartending, Customer Service, Microsoft Excel, PowerPoint, Public Relations, Creative Writing, Communication, Event Planning, Facebook, Time Management, Event Management, Social Media, Social Networking, Corporate Communications, Marketing Communications, Social Media Marketing
Education
Centennial College 2013 — 2014
Postgraduate Studies, Corporate Communications & Public Relations
York University - Glendon College 2009 — 2013
Bachelor of Arts (BA), Political Science
Dealer-FX Group, Inc May 2015 - Present
IBM Canada Ltd. June 1984 - May 2004
Skills
Teamwork, Customer Service, Time Management, Business Analysis, Retail, Microsoft Office, Team Leadership, PMP, Inventory Management, Microso, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Project, SDLC, Project Management, Business Process, Requirements Analysis, Software Project..., IT Strategy, IT Service Management, Software Development
Education
George Brown College 2013 — 2014
Certificate in Technical Communication, Technical Communications Certificate, A
Queen's University 1980 — 1984
Bachelor of Science (Eng.), Electrical Engineering
Dealer-FX Group, Inc April 2012 - Present
Vertex Financial Services - Marlborough Stirling Canada December 2010 - February 2012
Munich Reinsurance Canada February 2008 - September 2010
Masterfile Corporation October 1998 - February 2008
Alpha Bytes Corporation May 1997 - October 1998
Skills
SDLC, JavaScript, Business Analysis, Microsoft SQL Server, SQL, .NET, Agile Methodologies, PL/SQL, C#, XML, WCF, Positive Team Player, Web Services, Integration, ASP.NET, Software Development, Databases, Oracle, ADO.NET, TFS, ASP.NET MVC, LINQ, T-SQL, UML, IIS, SOA, AJAX, Database Design, WinForms, SSRS, Visual Studio, SSIS, VB.NET, Web Applications, WPF
Education
Universitatea „Politehnica” din Timișoara
Jerry Ulm Dodge Chrysler Jeep April 2013 - Present
Dealer-FX Group, Inc March 2012 - April 2013
DME Automotive January 2012 - March 2012
Continental Promotion Group December 2007 - December 2008
Reynolds & Reynolds September 1979 - March 2007
Skills
Sales Process, Account Management, Solution Selling, Product Management, B2B, Business Planning, Marketing, Management, Salesforce.com, Customer Retention, Sales Management, Selling, Sales, Lead Generation, Email Marketing, Marketing Strategy, Training, Retail, CRM
Education
Mercer University 1974 — 1979
Bachelor of Arts, Sociology
Dealer-FX Group, Inc May 2015 - Present
The Warranty Group October 2014 - May 2015
Jim M'Lady Nissan March 2006 - October 2014
Skills
Customer Service, Team Building, Automotive, Customer Satisfaction, Parts, Sales Management, Operations Management, Sales, Vehicles, Continuous Improvement, Inventory Management, Automobile, Automotive Aftermarket, Marketing Strategy, Product Management, Cross-functional Team..., Negotiation, Leadership, Business Strategy, Management, Pricing, Inventory Control, Automotive Repair, Racing, Process Improvement, Hiring, Sales Process, Retail, Profit, Purchasing, Product Development, Strategic Planning, Account Management, Business Planning, Customer Retention, New Business Development, Training, Program Management, Warranty
Education
Embry-Riddle Aeronautical University 2000 — 2001
Aeronautical Science
Robert Morris College 1998 — 2000
Business Management
Dealer-FX Group, Inc February 2014 - Present
KainAutomotive August 2013 - February 2014
FirstLook and MAX Systems November 2011 - August 2013
FirstLook and MAX Systems February 2010 - December 2011
Northwestern University September 2008 - February 2010
CarMax June 2005 - August 2008
Wells Fargo August 2004 - June 2005
Skills
Inventory Management, Management, Product Development, Training, Negotiation, Retail, Customer Retention, Account Management, Sales, Sales Process, Sales Management, Marketing, Marketing Strategy, Team Building, Sales Operations
Education
University of Iowa - Henry B. Tippie College of Business 2000 — 2004
B.B.A, Marketing, Entrepreneurship
Eastern Illinois University 2005 — 2006
Master of Science, Sports Management
Title Technologies Inc. August 2012 - Present
Dealer-FX Group, Inc January 2012 - December 2012
FirstLook Systems January 2011 - December 2011
South Florida AutoGuide May 2007 - January 2011
Positive Impressions April 2002 - October 2006
Skills
Salesforce.com, Sales Process, Account Management, Advertising, Sales Management, Online Advertising, Lead Generation, Cold Calling, B2B, Sales, New Business Development, Selling, Marketing Strategy, Digital Marketing, Social Media Marketing, Sales Presentations, Customer Retention, Sales Operations, CRM, Advertising Sales, Leadership, Direct Sales, Online Marketing, SaaS, Customer Satisfaction, Email Marketing, Strategic Partnerships, Competitive Analysis
Education
University of Phoenix 2002 — 2005
Dual- Degree Bachelor of Science, Business & Management / Business & Marketing
Broward College
Associate's degree
Chrysler Group LLC July 2013 - Present
Dealer-FX Group, Inc May 2012 - July 2013
CarMax February 2010 - May 2012
CarMax November 2007 - May 2012
Wells Fargo Bank October 2003 - October 2007
Skills
Microsoft Office, Automation, Inventory Management, Event Planning, Creative Problem Solving, Teamwork, Motivated Self Starter..., Automotive, Management, Retail, Sales, Advertising, Recruiting, Marketing, Negotiation, Selling, CRM, Account Management, Purchasing, Business Development, Training, Sales Operations, Merchandising, Business Planning, Customer Satisfaction, Customer Service, Sales Process
Education
San Diego State University-California State University 2002 — 2007
Bachelor of Science (B.S.), Marketing
Dealer-FX Group, Inc June 2014 - Present
Rotman School of Management - University of Toronto August 2012 - June 2014
BRVANT / BRV UAV & Flight Systems July 2013 - September 2013
Bombardier Aerospace July 2010 - August 2012
Bombardier Aerospace May 2008 - July 2010
General Motors July 2006 - April 2008
Embraer February 2005 - July 2006
Embraer May 2002 - February 2005
DaimlerChrysler February 2001 - December 2001
ArvinMeritor March 2000 - December 2000
Skills
Engineering, Aircraft, Automotive, Aerospace, Product Development, Program Management, MBA, Project Management, Composites, Six Sigma, Business Strategy, Product Design, Manufacturing, Team Leadership, Strategy, Continuous Improvement, Cross-functional Team..., Testing, Process Engineering, CAE, Systems Engineering, CAD, Mechanical Engineering, Manufacturing..., Analysis, Leadership, R&D, Lean Manufacturing
Education
Rotman School of Management 2012 — 2014
Master of Business Administration (MBA)
Instituto Tecnológico Aeroespacial 2004 — 2006
Materials Engineering
Universidade de São Paulo 1997 — 2001
B.S., Mechanical Engineering
Dealer-FX Group, Inc May 2012 - Present
Victory Automotive Group February 2011 - May 2012
Fletcher Jones Toyota March 2008 - January 2011
Bill Heard Chevrolet 2000 - 2008
Bill Heard Chevrolet Enterprises 2000 - 2008
Skills
Automotive, Parts, Automobile, Operations Management, ASE Certified, Business Planning, Powertrain, Warranty, Wholesale, Profit, Dealers, Sales Process, Vehicles, Negotiation, Automotive Repair, Automotive Aftermarket, Gross Profit, Dealer Management, Team Building, Tires, Sales Management, Automotive Electronics, Customer Retention, Suspension, Automotive Engineering, Pricing, Process Improvement, Account Management, Automotive Parts, Inventory Management, Service Parts, Aftersales, Fleet Management, Continuous Improvement, Racing, Manufacturing, Customer Satisfaction, Forecasting, Customer Service, Truck, Retail, Steering, Inventory Control, Motorsports, Spare Parts, B2B, New Business Development, Purchasing
Education
Universal Technical Institute of Arizona Inc 1983 — 1984
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
Dealer-FX Group, Inc April 2015 - Present
continental electric motors February 2012 - March 2015
prestige motors February 2009 - September 2010
Skills
Operations Management, Automotive, Vehicles, Customer Retention, Profit, Parts, Customer Service, Process Improvement, Automobile, Team Building, Warranty, Negotiation, Management, Team Leadership, Forecasting, Leadership, Automotive Aftermarket, Microsoft Office
Education
Montclair State University
Montclair State University
Bachelor's degree, History
Dealer-FX Group, Inc December 2013 - Present
We Care Home Services March 2012 - November 2013
Prostate Cancer Canada January 2010 - March 2012
Abbott Medical Optics May 2006 - January 2010
Skills
Recruiting, HR Policies, Performance Management, Employee Relations, Benefits Administration, Deferred Compensation, Human Resources, HRIS, General Awesomeness, Onboarding, Administration, Applicant Tracking..., Succession Planning, Workforce Planning, Employee Engagement, Employee Benefits
Education
University of Toronto 1998 — 2002
Bachelor, Criminology major. Double minor Psychology & English.
Humber College
Accounting
Humber College
Human Resource Management Program
Dealer-FX Group, Inc March 2014 - Present
Capstone Accounting & Consulting Inc. August 2011 - Present
IQT, Inc. September 2010 - July 2011
MFX Fairfax October 2004 - September 2010
NavLynx Technologies Inc. June 2002 - October 2004
Skills
Financial Accounting, Account Reconciliation, Hyperion Enterprise, Sarbanes-Oxley Act, General Ledger, Accounting, Process Improvement, Business Process..., Cost Accounting, IFRS, Canadian GAAP, Financial Reporting, Analysis, Financial Analysis, Tax, Forecasting, Reynolds, QuickBooks, Microsoft Dynamics, Variance Analysis, Budgets, Microsoft Excel, Staff Supervision, Consolidated Financial..., Foreign Currency..., Multi-million Dollar..., Internal Controls, Financial Audits, TM1, Hyperion Financial..., Financial Planning
Education
CGA Program of Professional Studies
Currently enrolled PACE (5th Level) Student
Carleton University
BA, Economics