Diamond Resorts International
Industry: Company
DescriptionDiamond Resorts is a timeshare company headquartered in Las Vegas, Nevada, with regional offices in Orlando, Florida, Lancaster, United Kingdom. The company has a network of more than 379 vacation destinations in 35 countries around the world and sells vacation ownership points. CEO: Michael Flaskey Headquarters: Las Vegas, Nevada, United States Founder: Stephen Cloobeck Founded: 1992 Parent organizations: Apollo Global Management, Diamond Resorts International, Inc. Subsidiaries: Diamond Resorts Corporation,
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Diamond Resorts International Employees
Diamond Resorts International® August 2015 - Present
Above Time February 2015 - Present
Christian Stanley Finance Realty June 2012 - Present
Diamond Resorts International® June 2015 - August 2015
Martin Home Furnishings July 2014 - 2015
Fast Track Us Marketing August 2013 - July 2014
Wyndham Vacation Ownership May 2005 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Marketing, Social Media, Sales, Training
Education
San Diego State University-California State University 2005 — 2008
Bachelor of Arts (B.A.), Psychology
Lincoln College 2003 — 2005
Associate of Arts (A.A.)
Diamond Resorts International April 2011 - Present
Cord Blood America October 2009 - April 2011
Marcolin USA October 2008 - October 2009
Enterprise Rent-A-Car July 2006 - October 2008
US Navy April 1998 - April 2002
Skills
Financial Forecasting, Financial Modeling, SEC reporting, Accounting, General Ledger, SEC filings, Financial Reporting, Forecasting, GAAP, Sarbanes-Oxley Act, Financial Statements, Strategic Financial..., Account Reconciliation, Budgets, Finance, Management, Financial Analysis, Analysis, Business Planning, Microsoft Excel
Education
The University of New Mexico 2002 — 2006
Bachelors of Business Administration, Accounting
Masters of Business Administration 2007 — 2008
Universal Technical Institute March 2015 - Present
Diamond Resorts International July 2012 - January 2014
Always Best Care- Peninsula November 2011 - May 2012
CareMinders May 2011 - September 2011
Wyndham Vacation Ownership July 2010 - May 2011
Right At Home March 2009 - June 2010
Wyndham Vacation Ownership August 2005 - October 2008
Wyndham 2005 - 2008
Wyndham 2005 - 2008
Visa 2000 - 2002
Skills
Customer Service, Team Building, Strategic Planning, Budgets, Sales Management, Sales, Account Management, New Business Development, Event Planning, Public Speaking, Marketing, Direct Sales, Leadership, Management, Coaching, Human Resources, Team Leadership, Recruiting, Event Management, Training, Salesforce.com, Customer Satisfaction, Sales Process, Sales Operations, Hospitality, Leadership Development, Employee Relations, Hiring, Business Development, Employee Training, Negotiation, Lead Generation, Customer Retention, Marketing Strategy, Hotels, Contract Negotiation, Cold Calling, Social Networking, Social Media Marketing, Time Management, Trade Shows, Selling, Marketing Communications, Healthcare, Online Advertising, Operations Management, Email Marketing, Online Marketing, Market Planning, Direct Marketing
Education
California State Channel Islands 2003 — 2004
Psychology
Skyline College 1999 — 2002
Associate Arts Degree, Liberal Studies
Mercy High School 1981 — 1985
General
Diamond Resorts International December 2007 - Present
CityCenter January 2007 - December 2007
New York-New York Hotel & Casino December 2006 - February 2007
Caesars Entertainment, Inc. 2003 - 2006
MGM GRAND 2004 - 2005
HealthSouth 2001 - 2003
UNLV 2000 - 2001
Xerox Corporation 1997 - 1998
Motorola University 1993 - 1998
Skills
Hospitality, Organizational..., Performance Management, Team Building, Succession Planning, Training, Employee Engagement, Leadership Development, Talent Management, Strategic Planning, Hotels, Recruiting, Human Resources, Budgets, Onboarding, Coaching, Resorts, HRIS, Talent Acquisition, Employee Training, Management
Education
Syracuse University 1994 — 1995
M.S.
San Diego State University-California State University 1990 — 1994
B.A.
Diamond Resorts International November 2013 - Present
Diamond Resorts International February 2013 - November 2013
Diamond Resorts International January 2013 - February 2013
Diamond Resorts International March 2011 - January 2013
US Navy August 2005 - August 2009
Skills
Security, Security Management, Customer Service, Computer Proficiency, Martial Arts, Written & Oral..., Public Speaking, Policy Writing, Counterterrorism, Firearms, Leadership, Policy, Private Investigations, Surveillance, Training, Government, Investigation, Emergency Management, Security Operations, Security Training
Education
Thomas Nelson Community College 2009 — 2014
Associate of Arts and Sciences (AAS), Administration of Justice
Diamond Resorts International September 2011 - Present
New York New York Hotel and Casino February 2011 - September 2011
Admiral Medical Supplies, LLC October 2010 - February 2011
Wyndham Worldwide - Consumer Finance August 2005 - October 2010
ManPower Professional - Las Vegas October 2003 - August 2005
WebMattOne February 2001 - August 2005
Admiral Medical Supplies, LLC January 2002 - August 2003
FusionOne September 2000 - January 2001
Sierra Atlantic May 2000 - September 2000
NetManage February 1998 - April 2000
Skills
Project Management, Research & Analysis, Design & Development, Operational Execution, ETL - Extract,..., Financial Analysis, Revenue Analysis, Forecasting, Budgets, Financial Reporting, Problem Solver, Management & People..., OnBase Certified..., OnBase Certified..., OnBase Certified API..., SQL Programming, Visual Basic and C#..., Application Development, Hyperion (BRIO), Accountability, MS Visio, MS Project, SharePoint Development..., Piano
Education
San Diego State University-California State University 1992 — 1994
Master of Business Administration (MBA), International Business Management, Top 10%
U.S. Naval Nuclear Power Propulsion Program 1984 — 1985
Nuclear Power Qualified Officer, Nuclear Engineering, Top 15%
US Merchant Marine Academy 1980 — 1984
Bachelor of Science (BS), Business & Transportation Management, Top 3%
Diamond Resorts International® October 2015 - Present
Gold Key Resorts April 2015 - October 2015
PNC Bank September 2010 - July 2014
Bank of America July 2007 - August 2010
Bank of America March 2005 - July 2007
Skills
Credit, Customer Service, Credit Analysis, Retail Banking, Banking, Commercial Banking, Consumer Lending, Microsoft Office, Finance, Hotels
Education
Strayer University (VA) 2009 — 2013
Bachelor of Business Administration (BBA), Hospitality Administration/Management
UNIPEC, Natal/RN Brazil 1989 — 1992
Bachelor of Business Administration (BBA), Tourism and Travel Services Management
andreafoglia.com August 2008 - Present
Ever After January 2013 - June 2014
The Cosmopolitan of Las Vegas October 2011 - March 2012
eBizAutos April 2009 - August 2011
Pie Design + Marketing September 2007 - August 2008
Diamond Resorts International January 2006 - June 2007
CGI Communications July 2005 - December 2005
World Gym February 2003 - December 2005
Rochester Institute of Technology September 2004 - June 2005
Skills
Graphic Design, Web Design, Logo Design, Typography, Multimedia, Logos, Graphics, Brochures, Photoshop, Dreamweaver, Flash, HTML, Illustrator, Photography, InDesign, Adobe Creative Suite, Corporate Identity, Art Direction, Mac, User Interface Design, Web Development, Retouching, Posters, QuarkXPress, CSS, Adobe Acrobat, Print Production, Layout, SEO, Social Media, Marketing, WordPress, User Experience, Banners
Education
Rochester Institute of Technology 2003 — 2005
MFA, Computer Graphics Design
Rochester Institute of Technology 1999 — 2001
Certificate, Graphic Design
Niagara University 1994 — 1998
BA, Communication
Greece Arcadia High School
Greece Arcadia High School
Diamond Resorts International® May 2013 - Present
Wyndham Vacation Ownership December 2012 - Present
Wyndham Vacation Ownership October 2012 - December 2012
Diamond Resorts International 2009 - 2011
Frogman Charters 2006 - 2008
Enterprise Rent-A-Car 2006 - 2008
Skills
Marketing Management, Sales Management, Direct Sales
Education
University of Hawaii Maui College 2003 — 2004
B.A., Business Administration
San Jose State University 2002 — 2003
General Education, Same
Bank of America May 2010 - February 2013
Diamond Resorts International 2013 - 2013
Skills
Finance, Contract Management, Retail, Banking, Fashion, Management, Bilingual, Organization, Team Leadership
Education
Pasadena City College 2009 — 2010
Holiday Travel of America March 2012 - Present
Superior Message Center April 2011 - March 2012
Diamond Resorts International January 2005 - December 2008
Skills
Customer Service, Phone Etiquette, Problem Solving, Listening to customers, Time Management, Computer Proficiency, Promotional Travel, Communication Skills, Issue Resolution, Multi Tasking, Complaint Management, Incentive Travel, Incentive Programs, Hospitality Industry, Timeshare, Call Centers, Hospitality, Human Resources, Telephone Skills, Customer Experience, Travel Planning, Hotels, Tourism, Customer Satisfaction, Telemarketing, Hotel Booking, Office Administration, Call Center Development, Vacation, Travel Management, Office Management
Education
Ernest Righetti
San Diego Mesa College
Santa Barbara Business College-Santa Maria
Maui Vacation Adventures July 2013 - Present
Every Brand Apparel, Inc. August 2011 - Present
World Class September 2011 - July 2013
Diamond Resorts International August 2010 - September 2011
Warner Music Group May 2006 - May 2009
Skills
Networking, Product Marketing, Sales, Sales Management, Multi-channel Marketing, Advertising, Logo Design, Customer Retention, Building Relationships, Problem Solving, Leadership, Promotions, Consulting, Social Networking, Social Media Marketing, Marketing Strategy, Marketing Management, New Business Development, Event Planning, Event Management, Customer Service, Team Building, Strategic Planning, Copywriting, Hospitality, Marketing Communications, Marketing
Education
Temple University - Fox School of Business and Management 2004 — 2010
Bachelor of Science (BS), Marketing
Temple University - Fox School of Business and Management 2004 — 2010
Bachelor of Arts (BA), Advertising
Diamond Resorts International® June 2015 - Present
Experis January 2015 - June 2015
Frank, Rimerman + Co. LLP September 2012 - October 2014
Frank, Rimerman + Co. LLP June 2011 - August 2011
Santa Clara University Center of Performing Arts May 2010 - April 2011
APR Communications June 2010 - August 2010
W's Salon June 2009 - February 2010
Peery Piano Academy June 2008 - September 2008
Skills
PowerPoint, Event Planning, Microsoft Excel, Customer Service, QuickBooks, Budgets, Microsoft Word, Management, Social Media, Team Building, Payroll, Accounting, Microsoft Office, Advertising, Outlook, Public Relations, Access, Data Analysis, Photoshop, Leadership, Time Management, Nonprofits, Tax
Education
Santa Clara University 2008 — 2012
Bachelor of Science in Commerce, Accounting
Pinewood School 2004 — 2008
High School Diploma
Destination Hotels & Resorts June 2012 - Present
Diamond Resorts International November 2011 - June 2012
Siena Hotel Spa Casino March 2011 - May 2011
Tahoe Mountain Resorts Lodging June 2004 - November 2010
RCI Management September 2001 - September 2003
Mammoth Mountain Ski Area 1999 - 2001
Hyatt Hotels 1994 - 1997
Skills
Opening experience, Renovation Project..., Employee Development, Budget Preparation, Budgets, Team Building, Team Leadership, Resorts, Hospitality, Project Management, Customer Service, Pre-opening, Leadership, Hotels, Forecasting, Management, Restaurants, Training, Time Management, Hospitality Management, Hotel Management, Yield Management, Food & Beverage, Revenue Analysis, Hospitality Industry, Front Office, Guest Service Management, Tourism, Rooms Division, Concierge Services, Property Management..., OnQ, Convention Services, Luxury, Opening Hotels
Education
University of Nevada-Reno 2011 — 2015
MBA, Business
The Ohio State University 1989 — 1994
B.A., Journalism
Tippecanoe High School 1985 — 1989
Ahern Rentals January 2015 - Present
Primerica July 2014 - Present
The Greenspun Corporation February 2013 - November 2014
Diamond Resorts International September 2012 - February 2013
Vegas.com January 2012 - August 2012
Delaware North Companies August 2008 - November 2011
The Roberts Companies March 2011 - October 2011
Miller's First Insurance Company November 2010 - February 2011
LarsonAllen LLP January 2010 - May 2010
St. Louis Community College Florissant Valley August 2006 - May 2008
Education
Southern Illinois University, Edwardsville 2007 — 2010
bachelor, accounting
St. Louis Community College Florissant Valley 2005 — 2007
Associate, Business
H&R Block December 2013 - Present
Bluegreen Vacations 2012 - 2013
Diamond Resorts International September 2010 - May 2012
Wyndham Worldwide March 2008 - June 2009
Toll Brothers 2006 - 2008
Ryland Homes September 2004 - January 2006
Beazer Homes April 2002 - July 2004
Crossmann Communities June 1997 - April 2002
Skills
Hotels, Tourism, Vacation, Hospitality, Resorts, Investment Properties, Business Travel, Single Family Homes, Real Estate, Hospitality Management, Sales, Hospitality Industry, Food & Beverage, Travel Planning, Revenue Analysis
Education
The Ohio State University 1964 — 1968
Bachelor"s degree in Administrative Sciences, Finance and Accounting
Diamond Resorts International® December 2014 - Present
TuttiMelon November 2009 - August 2014
Bed Bath & Beyond July 2013 - February 2014
Education
Solano Community College 2010 — 2014
Associate of Arts (A.A.), Communication and Media Studies
Irvine Doctors of Kids and Teens September 2011 - Present
Irvine Doctors of Kids and Teens March 2014 - January 2015
poetica February 2011 - July 2011
Diamond Resorts International July 2010 - October 2010
Sharp HealthCare January 2010 - April 2010
Tan 4 Less January 2007 - August 2009
PNBD January 2009 - May 2009
Best Buddies International September 2007 - May 2008
Special Camp for Special Kids June 2004 - August 2004
Skills
Home Care, Medication..., Microsoft Office, Cpr Certified, Pediatrics, Oncology, Fundraising, Nursing, PowerPoint, BLS, Nonprofits, Healthcare, Treatment, Hospitals, Healthcare Management, IV, Wound Care, Nursing Care, Direct Patient Care, Patient Education, Acute Care, Customer Service, Microsoft Word, Vital Signs, Quality Patient Care, Microsoft Excel, Venipuncture, Elder Care, Phlebotomy, Public Speaking, Leadership Development, CPR Certified
Education
Saddleback College 2015 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Concorde 2009 — 2010
LVN, Nursing
University of San Diego 2004 — 2008
BA, Humanities, Leadership, Non-profit management
Olympus Insurance January 2014 - Present
Various Vacation Ownership Companies July 2005 - May 2013
Diamond Resorts International 2013 - 2013
Lunch Advertising, November 2001 - December 2002
DDB Worldwide Communications Group March 2001 - June 2001
Deutsch July 1998 - February 2001
Deutsch July 1999 - July 2000
Deutsch July 1998 - July 1999
Anheuser-Busch April 1988 - July 1998
Skills
Analytics, Strategic Partnerships, Media Buying, Integrated Marketing, Marketing, Advertising, Marketing Strategy, Sales, Market Planning, Marketing Research, Selling, Strategic Planning, Sales Management, Program Management, Negotiation, Television, Direct Marketing
Education
St. Lawrence University
Bachelor of Arts, Economics
Image Arts Online September 2012 - Present
C&G Alliance Group, LLC July 2010 - October 2012
Diamond Resorts International® 2010 - 2011
Diamond Resorts International® 2010 - 2011
Transworld Systems March 2009 - June 2009
Global Aggregation Corporation 2007 - 2009
Barbara Allen Realty 2003 - 2005
Skills
Team Building, Small Business, New Business Development, Sales, Entrepreneurship, Sales Management, Marketing, Account Management, Public Speaking, Strategic Planning, Coaching, Marketing Strategy, Cold Calling, Business Development, Advertising, Online Advertising, Social Media, Social Media Marketing, Business Strategy, Lead Generation, Copywriting, Start-ups, Marketing Communications, Social Networking, Digital Marketing, Direct Marketing, Email Marketing, SEO, Strategic Partnerships, Negotiation, Direct Sales, Online Marketing, Leadership, Business Planning, SEM, Strategy, Team Leadership, Fundraising, Public Relations, Product Marketing, Event Management, Web Marketing, Salesforce.com, Sales Process, Brand Development, Selling, E-commerce, B2B, Web Design, Management
Education
Choice Center 2009 — 2012
Certificate of completion, Organizational Leadership
Peak Potentials
Pratt Institute
Fine/Studio Arts, General
Self-employed October 2012 - Present
Diamond Resorts International July 2008 - April 2009
rynelds exteriors November 2006 - July 2008
Skills
Beat Making, Direct Sales, Sales Management, Direct Marketing, Presidency
Education
Thomas Nelson Community College 2010 — 2012
present, Business, Management, Marketing, and Related Support Services
warwick high school 2003 — 2007
ged, ged
Aristrocrat Technologies, Inc. 2011 - Present
Aristocrat Technologies, Inc. 2006 - 2011
Aristocrat Technologies, Inc. 2005 - 2006
Diamond Resorts International May 2002 - April 2005
Skills
Financial Analysis, Financial Accounting, Strategic Financial..., Corporate Finance, Project Management, Project Coordination, Quality Assurance, Business Analysis, Leadership, Management, Accounting, Analysis, Strategy, Accounts Receivable, Financial Statements, Casino, Gaming Industry, Finance, Team Building, Payments, Cash Flow, Financial Planning
Education
Regis University 2007 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.88, Cum Laude
University of Hawaii 1994 — 1999
Bachelor of Science (BS), Economics
Getaway Reno/Tahoe February 2012 - Present
Getaway Reno/Tahoe March 2009 - February 2012
Pacific Monarch Resorts May 2008 - March 2009
Diamond Resorts International® March 2006 - May 2008
Pink Jeep Tours February 2002 - March 2004
Galbraiths Ale houe April 1998 - July 2001
Skills
Marketing Strategy, Event Management, Social Media Marketing, Social Media, Social Networking, Public Relations, Online Advertising, Marketing Communications, Marketing, Email Marketing, Advertising, Online Marketing, Event Planning, Tourism, Strategic Planning, Sales Management, Digital Marketing, Account Management, SEO, Customer Service, New Business Development, Sales, Trade Shows, Hospitality, Management, Team Leadership, Leadership, Business Development, Business Strategy
Education
The Ohio State University 1988 — 1995
B Sc., Chemistry, German
Universität Hamburg 1990 — 1991
German Studies
Diamond Resorts International® August 2014 - Present
Brandtech411.com May 2014 - Present
Army National Guard August 2009 - Present
Nevada Chemical, Biological, Radiological, Nuclear or Explosive Enhanced Response Force Package July 2015 - October 2015
Diamond Resorts International® April 2014 - August 2014
Skills
Social Media Marketing, Marketing, Online Marketing, Marketing Strategy, Leadership, SEO, Online Advertising, Sales, Sales Management, Web Design, WordPress, Social Networking, Market Research, Social Media, Copywriting, Direct Marketing, Digital Marketing, Lead Generation, Data Analysis, SPSS, HTML 5, Access, Operational Planning, CSS, Brand Management, Services Marketing, Leadership Development, CMS, JavaScript, CSS3, Consulting, Information Systems, Internet Entrepreneur, Military Logistics, Drupal, HTML5
Education
University of Nevada-Las Vegas 2014 — 2016
MBA, Business Administration and Management, General
Southern Illinois University, Carbondale 2010 — 2013
Bachelor of Science (BS), Marketing, Graduated
Sundance Mountain Resort February 2014 - February 2015
Diamond Resorts International June 2013 - December 2013
Safe Swim May 2011 - September 2011
Toastmasters International 2007 - 2009
Skills
Customer Service, Hotel Administration, Guest Service Management, Public Speaking, Writing, B2B, Toastmasters, Social Media, Guest Recovery
Education
University of Utah 2015 — 2016
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Southern Utah University 2011 — 2013
Diamond Resorts International August 2008 - Present
Skills
Customer Service, Team Building, Budgets
Education
Santa Barbara Business College-Santa Maria 2006 — 2008
Diamond Resorts International September 2013 - Present
Misura at MGM Grand June 2013 - September 2013
BOND GYRL Mobile Mixology 2012 - 2013
Pepperdine University 2008 - 2012
Rhodes College March 2007 - August 2008
Skills
Event Planning, Nonprofits, Student Affairs, Social Media, Higher Education, Event Management, Research, Microsoft Office, Leadership, Fundraising, Marketing, PowerPoint, Facebook, Leadership Development, Microsoft Excel, Community Outreach, Customer Service, Catering, Staff Development, Teaching, Social Networking, Sales, Hospitality, Management
Education
Keller Graduate School of Management 2013 — 2015
Master of Business Administration (MBA), Hospitality Management
The University of Tennessee at Chattanooga 2000 — 2005
Bachelor of Science (B.S.), Marketing
Central 1997 — 2000
Diamond Resorts International® January 2015 - Present
Koam Engineering Systems, Inc. September 2008 - June 2010
Skills
Visual Basic, Microsoft Office, Visio, Customer Service, SQL*Plus, Project Planning, Leadership, Oracle, Make to Order, Interpersonal Skill, Data Flow Diagrams, DFD, Microsoft SQL Server, SAP, Material Manager Plus, Material Productivity..., Material Productivity..., TOAD for Oracle, HP Quality Center, Footprints Ticket..., Functional Testing, Integration Testing, Regression Testing, Performance Testing, User Acceptance Testing, Test Planning, Defect Reporting, SDLC, Smoke Testing
Education
San Diego State University-California State University 2012 — 2014
Bachelor’s Degree, Business Administration, Management Information Systems, 3.66
Starpoint Resort Group Inc May 2015 - Present
Shinbone Ventures LLC January 2010 - Present
PriceProtectShield USA Corporation May 2014 - May 2015
International Cruise exchange (I.C.E.) June 2010 - October 2011
Shell Vacations LLC February 2009 - August 2010
Diamond Resorts International January 2008 - February 2009
Accor Premeire Vacation Club September 2002 - January 2008
Accumen Sales and Marketing Group September 1992 - September 2002
Skills
Strategy, Leadership, Budgets, Management, Sales, Business Planning, Hospitality, Market Research, Mergers & Acquisitions, Customer Service, Marketing Strategy, Public Relations, Real Estate, Leadership Development, Online Marketing, Recruiting, Sales Management, Coaching, Public Speaking, Customer Satisfaction, Mergers, Program Management, Lead Generation, Hotels, Management Consulting, Product Development, Analysis, Marketing Management, Market Analysis, Performance Management, Project Management, Entrepreneurship, Account Management, Direct Marketing, Strategic Partnerships, Advertising, E-commerce, Event Management, Due Diligence, Marketing Communications, Team Leadership, Forecasting, Hospitality Management, Project Planning, Property Management, Resorts, Call Centers, New Business Development, Strategic Planning, Marketing
Education
Rutgers University-New Brunswick 1976 — 1979
BA, Political Science
University of Baltimore School of Law 1976 — 1979
JD, Law
Graham Chiropractic October 2014 - Present
AppCard August 2014 - October 2014
A Better Orlando January 2012 - January 2014
Graham Chiropractic March 2012 - 2014
Diamond Resorts International® August 2011 - April 2012
Cariera’s Cucina Italiana December 2010 - July 2011
Cariera’s Cucina Italiana November 2008 - December 2010
Skills
Marketing, Advertising,..., Social Media Marketing, Referral Campaigns, Promotions, Website Development, Mobile Web Design, Event Planning, Newsletters, Advertising, Budgets, Marketing, Facebook, Sales, Strategy, Event Management, Customer Service
Education
Rollins College 2007 — 2011
Bachelor of Arts, International Affairs and International Business
University of South Florida 2004 — 2007
Business Management
Dr. Phillips High School 2000 — 2004
Diamond Resorts International October 2012 - Present
Diamond Resorts International September 2010 - October 2012
Central Christian Church July 2009 - April 2010
BRAINtrust Marketing + Communications March 2009 - July 2009
Skills
Social Media, Public Relations, Advertising, Online Advertising, Hospitality, Press Releases, Email Marketing, Marketing, Social Networking, Facebook, Tourism, Copywriting, Customer Service, Internal Communications
Education
The University of New Mexico 2004 — 2008
Bachelor of Arts (B.A.), Mass Communications & Journalism
Cirrus Asset Management July 2012 - Present
AT&T April 2014 - January 2015
Diamond Resorts International® October 2013 - March 2014
LA City Hyundai and Vermont Chevrolet 2007 - 2010
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Dreamweaver, Reynolds & Reynolds, QuickBooks, POS, Microsoft Office, Internet, Google Apps, Google Maps, Mail Server, HTML, Yardi Voyager, Sales, Marketing, Real Estate License, Real Estate Marketing, Leases, Real Estate, Customer Service, Property Management
Education
California International University 2007 — 2009
Master of Business Administration (MBA), International Business, 3.4
Sacramento City College 2004 — 2007
Associate's degree, Accounting and Computer Science, 3.5
California State University of Sacramento 2002 — 2004
ESL, ESL
Mongolian State University of Agriculture 1998 — 2002
Bachelor's degree, Business/Managerial Economics, 3.2
Down to Earth Golf February 2014 - Present
Diamond Resorts International® July 2008 - January 2014
Skills
Golf, Resorts, Hospitality, Hospitality Management, Tourism, Hotels, Food & Beverage, Hospitality Industry, Revenue Analysis, Event Management, Event Planning, Yield Management, Customer Service, Budgets, Hotel Management
Education
Rollins College 2004 — 2008
Bachelor's degree, Environmental Science
Diamond Resorts International May 2013 - Present
Wyndham Worldwide May 2014 - October 2014
Skills
B2B, Microsoft Office, Microsoft Excel, XP, Microsoft Word, Hospitality
Education
Lamson College 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Rio Salado College 2012 — 2013
Legal Assistant/Paralegal
Dimension Data Sydney November 2014 - Present
Diamond Resorts International® 2015 - 2015
Diamond Resorts International® 2015 - 2015
AT&T Mobility May 2011 - November 2014
Newmont Mining August 2010 - May 2011
All You Need Business Services May 1995 - May 2011
REI, Inc October 2009 - March 2010
Washington Mutual/Chase Bank June 2009 - October 2009
Weyerhaeuser December 2006 - August 2008
Volt Resources September 2006 - December 2006
Skills
MS Project, Project Management, SharePoint, Software Development, Quality Assurance, Vendor Management, Visio, Business Analysis, Process Improvement, PMO, Requirements Analysis, Program Management, SDLC, Software Project..., Integration, Business Process, Change Management, Business Process..., Software Documentation, IT Management, Research, Management, Leadership, Agile Methodologies, PMP, Teamwork, Requirements Gathering, Business Intelligence, Project Portfolio..., Information Technology, IT Strategy, Microsoft Project
Education
University of Colorado Denver 2011 — 2013
Bachlors of Science, Business Management
Tacoma Community College 2000 — 2002
Associates, Automated Accounting
Tacoma Community College 1999 — 2000
Certificate, Network Administration
Diamond Resorts International® November 2014 - Present
Diamond Resorts International® January 2012 - October 2014
Diamond Resorts International® December 2010 - December 2011
Hilton Grand Vacations March 2009 - December 2010
Hilton Grand Vacations September 2008 - December 2008
The Sagamore May 2002 - August 2008
Skills
Cpr Certified, American Hotel and..., National Registry for..., Mandated Child Abuse..., Customer Service, Event Planning, Hospitality, Event Management, Hospitality Management, Training, Hotels, Resorts, Hospitality Industry, Tourism, Hotel Management, Leadership, Time Management, Management, Budgets
Education
State University of New York College at Brockport 2004 — 2008
Bachelor's degree of Science, Parks, Recreation and Leisure Studies
Diamond Resorts International® May 2015 - Present
Starwood Vacation Ownership August 2014 - December 2014
Greystar August 2013 - December 2013
Rotech Healthcare March 2012 - May 2013
Skills
Microsoft Office, Microsoft Word, PowerPoint, Sales, System Administration, Microsoft Excel, Skin Care, Customer Relations, Chemical Peels, Time Management, Customer Service, Customer Satisfaction, Hospitality, Hospitality Industry, Hospitality Management, Teamwork, Social Media, Leadership, Hotels
Education
University of Central Florida – Rosen College of Hospitality Management 2013 — 2015
Bachelor of Science (B.S.), Hospitality Administration/Management
The Hong Kong Polytechnic University 2014 — 2014
Hospitality Administration/Management
Valencia College 2010 — 2012
Associate of Arts (AA), Business Administration and Management
PHEAA November 2014 - August 2015
Hanover Area Family Ymca September 2014 - November 2014
Diamond Resorts International January 2014 - May 2014
York Capitals LLC May 2013 - June 2013
Student Support Services August 2012 - May 2013
Outdoor School October 2012 - October 2012
The Bon Ton Stores Inc. March 2011 - January 2012
YMCA of York and York County June 2010 - August 2010
Skills
Event Planning, Leadership, Event Management, Recreation Planning, Recreation, Customer Service, Microsoft Word, PowerPoint, Teamwork, Social Networking, Microsoft Office, Sports
Education
Penn State University 2010 — 2014
Bachelor of Science (BS), Recreation, Park, and Tourism Management
West Chester University of Pennsylvania 2009 — 2010
ResMed September 2015 - Present
Forerunner Development March 2014 - Present
Diamond Resorts International® May 2015 - September 2015
North County Business Journal February 2013 - March 2015
I DRIVE SAFELY April 2013 - November 2014
North County Times December 2007 - January 2013
New Jersey Herald July 2005 - November 2007
Bozeman Daily Chronicle July 2004 - July 2005
Skills
Ap Style, Newspaper, Headline Writing, Pagination, News Writing, Breaking News, Online Journalism, Newspaper Design, Journalism, Storytelling, Copy Editing, Feature Articles, Editorial, Investigative Reporting, Web Content, Xyleme, Eclipse, Articulate Storyline, Adobe Captivate, eLearning, E-Learning, Copywriting, Blogging, Content Development, Digital Media, Editing, Newspapers, Video, Magazines, WordPress, Captivate, InDesign, Proofreading, Newsletters, Creative Writing, Multimedia, Speech Writing, Facebook, Press Releases, Media Relations, Publications, QuarkXPress, Adobe Creative Suite, Social Networking, Photoshop, Video Production, Premiere, Photography, SEO, Content Management
Education
Linn-Benton 2001 — 2004
Associate of Arts (A.A.), General Studies
Tacoma Community College 2000 — 2001
Kassie Smith Consulting January 2001 - Present
Kassie Smith Consulting January 2009 - Present
Kassie Smith Lifestyle Collections April 2003 - Present
Diamond Resorts International® January 2015 - June 2015
Kassie Smith Consulting March 2004 - February 2013
Lake Las Vegas Resort February 2000 - November 2009
La Quinta Resort & Club September 2008 - May 2009
Centex Destination Properties May 2007 - June 2008
Design Center West Inc. December 1993 - September 2007
Retail - Kassie Smith July 2000 - June 2007
Skills
Luxury, Design Development, Magazines, FF&E, Television, Construction Management, Strategic Planning, Negotiation, Construction Documents, Scheduling, Contract Management, Contract Negotiation, Construction, Budgeting, Broadcast, Product Development, Feature Writing, Brand Development, Project Coordination, Design Research, Submittals, Budgets, Feature Articles, Process Scheduler, Interior Design, Furniture, Renovation, Space planning, Retail, Finish, Furnishings, Leadership, Marketing, Real Estate, Interior Architecture, Commercial Real Estate, Resorts, Event Planning, Purchasing, Project Planning, Hospitality, Property Management, Residential Homes, Custom Furniture, Investors, Real Estate Development, Retail Design, Residential Design, Floor Plans, Concept Design
Education
University of Nevada-Las Vegas 1989 — 1991
Interior Architecture
The Art Institute of Las Vegas 1983 — 1989
Interior Design
Diamond Resorts International August 2007 - Present
Wyndham Vacation Ownership September 2002 - August 2007
Marriott Vacation Club International November 1996 - October 2001
Skills
Timeslips, Resorts, Call Center, Electronic Filing, Paralegals, Customer Service, Wordperfect, PowerPoint, Contract Negotiation, Team Building, Microsoft Excel, Public Speaking, Leadership, Hospitality, Legal Writing, Training, Call Centers
Education
Rollins College 1994 — 1996
Certificate, Paralegal Studies
Diamond Resorts International November 2011 - Present
Bally Technologies September 2007 - November 2011
Skills
Accounting, Variance Analysis, Financial Analysis, Account Reconciliation, General Ledger, Cash Flow, Internal Controls, Accounts Payable, Forecasting, Fixed Assets, Financial Statements, Auditing, Journal Entries, Payroll, Budgets, Bank Reconciliation, Invoicing, Consolidation, Sarbanes-Oxley Act, Microsoft Excel, Financial Accounting, Financial Reporting, Accounts Receivable, Cash Management, GAAP, SEC filings, Finance, Financial Modeling, Process Improvement, Analysis, US GAAP, Sarbanes-Oxley, Internal Audit, Managerial Finance, Cost Accounting, PeopleSoft, QuickBooks, Tax, Consolidated Financial..., Strategic Financial..., CPA, Accruals, SOX Compliancy, Cognos, SAP, Tax Accounting, Corporate Finance, Intercompany Accounts, Intercompany..., SEC Filings
Education
Regis University 2001 — 2002
Bachelor of Business Administration (B.B.A.), Finance, 3.5
Jet.com May 2015 - Present
Shmitt Technologies November 2014 - May 2015
ZipMobl LLC August 2012 - August 2014
Diamond Resorts International July 2012 - May 2014
Diamond Resorts International July 2011 - July 2012
Diamond Resorts International October 2008 - July 2011
Skills
Software Documentation, Business Analysis, Process Improvement, Microsoft Office, SDLC, SQL, Android Development, Java, IIS, Windows Server, Security, Microsoft SQL Server, Databases
Education
Penn State University 2004 — 2008
Information Sciences and Technology
Welk Resort Group October 2012 - Present
Wyndham Vacation Ownership April 2012 - September 2012
Diamond Resorts International June 2010 - March 2012
On Point Freight Group February 2009 - August 2010
Worldwide Express June 2007 - February 2009
Pro Style Painting February 2006 - May 2007
Skills
Sales Presentations, Team Building, Sales Management, Coaching, Negotiation, Microsoft Excel, PowerPoint
Education
Robert Morris University 2004 — 2007
Bachelors, Sales & Marketing
Blue Grace Logistics October 2010 - August 2012
Diamond Resorts International November 2009 - August 2010
Skills
Sales Management, Logistics, Direct Sales, New Business Development, Sales Process, Account Management, Sales, Transportation...
Education
Southeastern University
IBM January 2012 - Present
Diamond Resorts International May 2007 - August 2010
Diamond Resorts International February 2006 - May 2007
Quick Solutions May 2005 - September 2005
Quick Solutions May 2005 - September 2005
Sterling Commerce August 2002 - July 2004
Cardinal Health Inc January 1997 - May 1999
Skills
Project Management
Education
Arizona School of Real Estate & Business
Real Estate License, New Home Sales
Mt. Vernon Nazarene University
Area of study, Sports & Fitness Management
Otterbein University
Area of study, Business Psychology
The Ohio State University
Area of Study Broadcast Communications
Diamond Resorts International® March 2015 - Present
Diamond Resorts International® February 2014 - October 2014
Diamond Resorts International July 2013 - February 2014
Wyndham Vacation Ownership April 2002 - November 2012
Avon October 2003 - January 2011
Clark County Parks and Recreation March 2001 - April 2002
Community Medical Center Pharmacy 1997 - 2000
Skills
Event Planning, Event Management, Social Media Marketing, Hospitality, Marketing, Budgets, Strategic Planning, Customer Service, Public Relations, Social Media, Social Networking, Microsoft Office, Microsoft Excel, PowerPoint, Sales, Microsoft Word, Team Building, Advertising, Events Coordination, Tourism, Facebook, Trade Shows, Marketing Strategy, Food & Beverage
Education
Southwestern Community College District 1993 — 1998
Arts, Journalism
Optimum Physician Management Services/Boston Medical Group February 2013 - February 2014
Diamond Resorts International® 2014 - 2014
Worldmark by Wyndham 2010 - 2013
Bartar Developments Inc December 2008 - December 2009
Marriott Vacation Club International November 2003 - October 2008
Bartar Productions Investments Inc January 1982 - January 2004
Fairmont Resort Properties April 1990 - October 2003
AZ/Grant/Drillex January 1983 - January 1990
ICG ResourcesCalgary, Alberta January 1980 - January 1983
Union Oil Company of Canada January 1978 - January 1980
Skills
Tourism, Start-ups, Resorts, Team Building, Hotels, Customer Relations, Promotions, Leadership Development, Advertising Sales, Fundraising, Business Strategy, Excel, Problem Solving, Event Planning, Word, PowerPoint, Sales Process, New Business Development, Selling, Negotiation, Account Management, P&L, Strategic Partnerships, Forecasting, Salesforce.com, Call Center, Sales Management, Customer Satisfaction, Budgeting, Customer Service, Timeshare, Call Centers, Marketing Strategy, Direct Sales, Sales Operations, Real Estate, Management, Lead Generation, Microsoft Excel, Microsoft Word, Hospitality, Market Planning, Budgets, Income Statement, Online Marketing, Recruiting, Social Media Marketing, Online Advertising, Trade Shows, Sales Presentations
Education
ARDA 1996 — 2006
RRP, Registered Resort Professional
SAITCalgary 1976 — 1978
Diploma, Petroleum Reservoir Engineering Technology
Southern Alberta Institute of Technology 1976 — 1978
Engineering, Petroleum/Reservoir Engineering
Starpoint Resort Group July 2015 - Present
Westgate Resorts February 2014 - July 2015
Benson Marketing Group LLC March 2009 - February 2014
Diamond Resorts International June 2008 - March 2009
Marriott Vacation Club International April 2006 - June 2008
Wyndham Vacation Ownership May 1999 - April 2006
Royal Vacation Suites February 1998 - May 1999
Sunterra Resorts June 1997 - February 1998
Shell Vacations Club July 1996 - April 1997
The PAHIO Companies (purchased by Wyndham Vacation Ownership) August 1995 - July 1996
Skills
Timeshare, Resorts, Tourism, Hotels, Management, Marketing Management, Marketing Strategy, Online Marketing, Marketing Communications, Direct Marketing, Email Marketing, Marketing Research, Sales Management, Sales Operations, International Sales, Direct Sales, Sales Process, Training & Development, Staff Training, University Teaching, New Business Development, Market Planning, Advertising, Marketing, E-commerce, Event Management, Sales, Lead Generation, Strategic Planning, Employee Training, Start-ups, Team Building, B2B, Public Relations, Online Advertising, Telemarketing, Negotiation, Hospitality, Multi-channel Marketing, Hotel Management, Budgets, Account Management, Event Planning, Social Media, Business Strategy, Social Media Marketing, Customer Service, Vacation, Business Development, Market Research
Education
Southern Illinois University, Carbondale 1975 — 1977
Bachelor of Science Degree, Communications
Wilbur Wright Junior College 1972 — 1975
Associate of Arts Degree, Mass Communication/Media Studies
Lane Tech High School 1968 — 1972
High School Diploma, Architecture
John Palmer Grammer School 1963 — 1968
Westgate Las Vegas Resort & Casino July 2015 - Present
The Riviera Casino & Hotel October 2014 - May 2015
SLS Hotel & Casino Las Vegas November 2013 - October 2014
Diamond Resorts International August 2010 - November 2013
Hard Rock Hotel June 2003 - July 2010
Leisure Industries Corporation June 2002 - June 2003
Station Casinos November 1998 - June 2002
Texas, Santa Fe and Fiesta Station November 1998 - June 2001
Silverton Casino July 1996 - November 1998
Skills
Negotiation, FF&E, Purchasing, Contract Negotiation, Hotels, OS&E, Strategic Sourcing, Gaming Industry, Contract Management, Pricing Negotiation, Supplier Management, Supply Chain, Print Purchasing, Software Procurement, Equipment Procurement, Sourcing & Procurement, Procurement, Hospitality, Hospitality Industry, Budgets, Pricing Strategy, Supply Management, Hiring, Casino, Forecasting, Hotel Management, Management, Hospitality Management, Resorts, Stratton Warren, Marketing, Food, Inventory Management, Opening Hotels, Food & Beverage, Restaurants, Revenue Analysis, Pre-opening, Micros, P&L, Cost Control, MICROS
Education
Hoban High School
Diploma
The University of Akron
SPAWAR June 2015 - Present
County of San Diego April 2015 - Present
San Diego State University September 2014 - April 2015
Diamond Resorts International® April 2014 - August 2014
Bureau of Land Management May 2012 - October 2013
University of Nevada Reno September 2009 - February 2013
The Great Basin Institute February 2011 - February 2012
University of Nevada Reno October 2008 - September 2009
Skills
GIS, Data Management, Laboratory Equipment, Direct Sales, Firefighting, Literature Reviews, Scientific Writing, Microscopy, Field Work, Wet Chemistry, Microsoft Excel, MS Excel Pivot Tables, Photoshop, Dreamweaver, Program Development, Data Entry, Data Analysis, Boxing, Hiking, Quality Assurance, Data Quality Control, Chainsaw, Research Design
Education
San Diego State University-California State University 2014 — 2016
Master's of Science, Environmental Health
University of Nevada-Reno 2005 — 2010
Bachelor's of Science, Environmental Science
Virgin Valley
Millenium Staffing Solutions September 2015 - Present
Northwest Administrators, Inc. March 2014 - June 2015
Diamond Resorts International July 2012 - February 2014
Convergys December 1989 - July 2011
Skills
Project Management, Call Centers, Talent Management, Team Leadership, BPO, Team Building, Customer Service, Employee Engagement, Call Center, Marketing, Process Improvement, Microsoft Excel, Performance Management, Sales, Fundraising, Leadership, Troubleshooting, Workforce Management, Recruiting, Management, Coaching, Business Process..., Training, Event Planning
Education
Southern Utah University
Bachelor of Science (BS)
Diamond Resorts International® 2015 - Present
Diamond Resorts International® 2014 - 2015
Seattle University 2012 - 2014
Abercrombie & Fitch 2011 - 2014
Tropical Smoothie Café November 2010 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Training, Photoshop, PowerPoint, Leadership, Research, Management
Education
Seattle University 2012 — 2016
Université Stendhal (Grenoble III) 2014 — 2014
French Language and Literature
Diamond Resorts International October 2012 - Present
Retail Anywhere, Inc. November 2010 - September 2012
University of Washington, Tacoma September 2007 - September 2009
Skills
T-SQL, HTML, Troubleshooting, Windows, ERP, Web Design, Relational Databases, Software Quality..., SSRS, Microsoft Office, Java, C, C++, C#, CSS, Microsoft SQL Server, NetSuite, NetBeans, Eclipse, Business Intelligence, Software Documentation, Databases, SSIS
Education
University of Washington 2007 — 2010
Bachelor of Science
Tacoma Community College 2005 — 2007
Associate's Degree
Diamond Resorts International® June 2015 - Present
Bluegreen Vacations January 2014 - June 2015
Bluegreen Vacations January 2013 - January 2014
Hatch Impact Training October 2011 - February 2013
Field Turf Solutions March 2005 - January 2011
United States Marine Corps February 1988 - October 2006
Skills
Lead Generation, Management, Customer Service, Microsoft Office, Sales, Hospitality, Marketing, Leadership, Budgets, Event Management, Hotels, Resorts, Online Marketing, Social Media Marketing, Team Building, Training, Event Planning, Hospitality Management, Customer Satisfaction, Marketing Strategy, Sales Management, Hospitality Industry, New Business Development, Strategic Planning, Contract Negotiation, Marketing Management, Negotiation, Direct Marketing, Trade Shows, Marketing Communications, Account Management, Social Networking, Direct Sales, Market Planning, Revenue Analysis, Email Marketing, Online Advertising, Business Development, Strategic Partnerships, Business Strategy
Education
The University of Tennessee at Chattanooga
The University of Tennessee at Chattanooga
Hilton Garden Inn May 2014 - Present
Hampton September 2012 - May 2014
Hilton Garden Inn June 2011 - September 2012
Diamond Resorts International May 2010 - May 2011
Skills
Customer Service, Supervision, Organization, Business Planning, Unified Communications, Spanish-English, Mac os, Clarity, Mac OS, Hospitality Industry, Long-term Customer..., Tourism, Front Office, Property Management..., Pre-opening, Rooms Division, Hotels, Hospitality Management, Hotel Management, Hospitality, Revenue Analysis, Resorts, Food & Beverage, Customer Satisfaction, Customer Relations
Education
American Hospitality Academy 2009 — 2009
Certification, Hospitality Administration/Management
Pontificia Universidad Católica Madre y Maestra 2006 — 2009
Bachelor's degree Hotel Management, Sales, Distribution, and Marketing Operations, General
eHealth Inc October 2015 - Present
InSync Consulting Services LLC November 2014 - April 2015
Nationwide Credit Inc. October 2012 - August 2013
US Department of Homeland Security February 2010 - September 2012
Diamond Resorts International March 2008 - November 2009
Shelley Juranovich Photography January 2006 - June 2009
Holo Holo Charters March 2006 - March 2008
Air Kauai Helicopter Tours December 2004 - March 2006
Classic Vacations October 1999 - May 2001
Southwest Airlines June 1994 - October 1999
Skills
Customer Service, People Skills, Telephone Skills, Reservation, Airlines, Call Centers, Travel, Customer Engagement, Microsoft Word, Internet, Time Management, Social Media, Administrative..., Administration, Tourism, Microsoft Excel, Outlook, Teamwork, Data Entry, Customer Experience, Customer Satisfaction, Sales, Leadership, PowerPoint, Administrative...
Education
Sierra College 2015 — 2016
Pharmacy Technician Student , Pharmacy Technician/Assistant
Los Alamitos High School 1988 — 1989
Diploma, General Studies
Texas Health MedSynergies July 2015 - Present
US Medical IT January 2015 - June 2015
University of Texas at Dallas August 2013 - December 2014
Dallas Texas Consultants April 2014 - August 2014
i9 Sports March 2013 - April 2014
Irving Municpal Teen Court Program August 2008 - May 2013
Diamond Resorts International June 2009 - July 2012
Skills
Leadership, Marketing, Social Networking, Public Speaking, Time Management, PowerPoint, Data Analysis, CRM, Software Project..., Fundraising, Customer Satisfaction, Training, Community Outreach, Microsoft Office, Microsoft Excel, Microsoft Word, Non-profit Volunteer, Experience Working with..., Social Media Marketing, Penmanship, Marketing Strategy, Outlook, Logistics, French, Constant Contact, Digital Marketing, PPC, E-commerce, Prezi, Customer Service, Teamwork, Management, Social Media, Event Planning, Research, Project Management, Analysis
Education
The University of Texas at Dallas 2013 — 2015
Bachelor of Science (BS), Management Information Sciences (MIS), International Business
North Hills Preparatory 2006 — 2013
IB Diploma, High School Diploma, General Curriculum
Diamond Resorts International® March 2007 - Present
Golden Nugget Las Vegas August 2004 - March 2007
InterContinental Hotels Group (IHG) April 1998 - August 2004
Skills
revenue management, Hotels, Hospitality Management, Resorts
Education
San Diego State University-California State University 1986 — 1992
BS, Business Administration and Management, General
Riva Grill May 2014 - Present
Diamond Resorts International May 2013 - Present
Stateline Brewery July 2012 - January 2014
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Public Speaking, Social Media, Customer Service, Research, Event Planning, Editing, Social Networking, Social Media Marketing, NEPA, CEQA, Scientific Writing, Geology, Hydrology, Sustainability, Minitab, Global Climate Change, Biostatistics, Statistics, Environmental Awareness, EIS, Restoration, Ecological Restoration
Education
Sierra Nevada College 2012 — 2015
Bachelor’s Degree, Sustainability Studies, 3.5
Bluegreen Vacations March 2015 - Present
Bluegreen Vacations May 2014 - March 2015
Diamond Resorts International July 2011 - March 2014
Diamond Resorts International July 2010 - July 2011
Union University August 2008 - May 2010
Skills
Recruiting, Training, Customer Service, Hospitality, Sales, Employee Relations, Human Resources, Event Planning, Employee Training, Interviews, Leadership, Marketing, Team Building, Social Networking, Event Management, Management, Hiring, Time Management, Coaching, Social Media
Education
Union University 2006 — 2010
Bachelor of Arts (B.A.), English Language and Literature, General
Holladay Properties March 2015 - Present
Diamond Resorts International® July 2014 - December 2014
University of Notre Dame July 2013 - July 2014
Nouvel Catholic Central High School 2008 - 2013
Habitat for Humanity ReStore June 2012 - August 2012
Saint Mary's College - Notre Dame, IN August 2007 - October 2007
Skills
Customer Service, Hotels, Office Administration, Performing Arts, Education, Creative Writing, Sales, Secretarial Skills, Data Entry, Cashiering, Food Service, Volunteering, Music Ministry, Organization &..., Communication Skills, Microsoft Office 2007, Outlook, Windows 7, Proficient Typing Skills, Hotel Booking, Multi-line Phone, Phone Etiquette, Atlas, Clarity, Microsoft Office, Microsoft Excel, Workspeed Software, Shoretell, Property Management
Education
Saint Mary's College 2006 — 2010
Bachelor of Arts (B.A.), English Writing
Nouvel Catholic Central High School 2004 — 2006
High School Diploma, English Writing
Diamond Resorts International® June 2014 - Present
Party With A Hero June 2012 - Present
Modis November 2013 - June 2014
Farmers Mutual Hail Insurance September 2012 - October 2013
ITA Group September 2011 - September 2012
Marsh & McLennan Companies, Inc. May 2011 - September 2011
Wells Fargo Home Mortgage February 2010 - August 2010
AmeriCorps January 2009 - August 2009
Skills
Information Management, Web Development, Business Management, CSS, Management, JavaScript, SQL, HTML, Databases, Program Management, PHP, Computer Hardware, C#, Access, Agile Methodologies, Testing, SDLC
Education
Simpson College 2007 — 2011
BA, Computer Information Systems, Business Management: Finance and Insurance
Simpson College 2006 — 2011
Bachelor's degree, Computer Information Systems and Business Management: Finance and Insurance
Exploria Resorts July 2013 - Present
Royal Holiday October 2008 - June 2013
Royal Holiday October 2008 - June 2013
Diamond Resorts International April 2003 - October 2008
Skills
Team Motivator, Executive Coaching, Training & Development, Coaching, Negotiation, Tourism, Team Building, Hospitality, Management Consulting, Leadership Development, Hotels, Resorts, Marketing, New Business Development, Organizational..., Management, Sales Operations, Leadership, Budgets, Revenue Analysis, Business Planning, Recruiting, Strategic Planning, Sales Management, Performance Management, Employee Training, Customer Satisfaction, Marketing Strategy, Process Improvement, Training, Vacation, Hospitality Management, Sales, Team Leadership, Employee Relations, Event Management, Contract Negotiation, Yield Management, Change Management, Corporate Training, Talent Management, Business Strategy, Public Relations, Hospitality Industry, Fractional Ownership, Marketing Management, Leisure, Corp-Corp, Food & Beverage, Timeshare
Education
Universidad Interamericana de Cupey 1990 — 1991
Southeastern University
Science
University of Phoenix
Communication/Sales and Marketing
Diamond Resorts International® 2012 - Present
Sam's Club October 2011 - November 2012
Krispy Kreme July 2003 - July 2005
Silver Diner August 2001 - March 2003
Skills
Customer Service, Hospitality Industry, Microsoft Office, Project Management, Performance Management, Human Resources, Employee Relations, Payroll, Recruiting, Data Entry, ADP Payroll, Sales
Education
Penn State University
Bachelor of Science, Hotel, Restaurant, and Institutional Management
Diamond Resorts International® February 2012 - Present
Wyndham Vacation Ownership June 2009 - February 2012
Bluegreen Resorts Marketing February 2007 - February 2008
Skills
Customer Service, Budgets, Management, Hospitality, Event Planning, Event Management, Marketing Strategy, Team Building, Hospitality Industry, Leadership, Training, Customer Satisfaction, Sales Management, Hospitality Management, Microsoft Excel, Hotels
Education
Thomas Nelson Community College 2013 — 2015
Bachelor of Business Administration (B.B.A.), Finance
Woodside High School 1996 — 2000
Diploma, Regular/General High School/Secondary Diploma Program
The Vested Group August 2011 - Present
AT&T March 2009 - July 2011
Diamond Resorts International March 2007 - August 2009
Skills
Cold Calling, Online Marketing, Business Strategy, Lead Generation, Account Management, SaaS, Social Media Marketing, Email Marketing, Sales Management, Sales Operations, Executive Reporting, Marketing, Direct Sales, Information Technology, NetSuite, Technical Support, Cloud Computing, Cloud Applications, CRM, Salesforce.com, Sales, Business Development, Warehouse Management, Project Planning, Project Management, Shipping, UPS Shipping, FedEx, Order to Cash, Integration, Data Analysis, Sales Presentations, Return on Investment, Business Intelligence, Consulting, Pre-sales, Management, New Business Development, Customer Service, Training, Leadership, Program Management
Education
Paradise Valley 2006 — 2009
Fire Science Technology
Phoenix College 2007 — 2008
General
Cord Media Company April 2013 - Present
The Tribune October 2011 - January 2013
Diamond Resorts International December 2009 - September 2011
Red Bull May 2006 - December 2009
Skills
Customer Service, Communication Skills, Sales, Customer Retention, Flexibility, Organization, Superior Work Ethic, Motivated self-starter, Long-term Customer..., Microsoft Excel, PowerPoint, Marketing Event Planning, Product Promotion, Outstanding time..., Strategic Planning, Guerrilla Marketing, Time Management, Facebook, Marketing Communications
Education
San Diego State University-California State University 2005 — 2009
Bachelor's Degree, Marketing and Business Administration, Graduated Magna Cum Laude, Deans List
Yelp February 2013 - Present
Diamond Resorts International June 2007 - January 2009
Skills
Event Planning, Negotiation, Marketing, Account Management, Microsoft Office, Social Media, Public Relations, Public Speaking, Customer Service, Sales, Microsoft Excel, Event Management, Hospitality, Microsoft Word, PowerPoint, Inventory Management, Social Networking, Social Media Marketing
Education
Penn State University 2003 — 2007
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Arizona School of Real Estate and Business
Bachelor's degree, Real Estate
Diamond Resorts International® July 2015 - Present
Wyndham Vacation Ownership March 2015 - Present
The Judge Group November 2013 - July 2014
Anchor Staffing July 2013 - November 2013
Skills
Applicant Tracking..., Internet Recruiting, Technical Recruiting, Staffing Services, Contract Recruitment, Recruiting, Conducting Interviews, Interviewing Skills, Benefits Negotiation, College Recruiting, Temporary Placement, Permanent Placement, Screening Resumes, Screening, Interviews, Talent Acquisition, Sourcing
Education
Piedmont College
Bachelor of Science (BS), Business Administration and Management, General
The University of Georgia
Diamond Resorts International® January 2014 - Present
Kirk Enterprises September 2009 - Present
ACN October 2008 - January 2013
Coldwell Banker C&C Properties May 2007 - September 2009
Real Estate Professionals GMAC May 2004 - May 2007
ENSANE Wakeboard School June 1998 - June 2005
Skills
Negotiation, Presenter, Selling, Persistance, Visionary, Optimist, Public Speaking, Team Motivator, Team Leadership, Leading Large Teams, Leading Meetings, Team Building, Coachable, Team Player, Team Coordination, International Relations, Business Travel, Business Networking, Professional Networking, Social Networking, Social Media, Can Do Attitude, Sales Recruitment, Partner Recruitment, International Business, International Marketing, Teamwork, Recruiting, Coaching, Leadership, Sales, Real Estate, Marketing, Persistence
Education
St. Mary's College of California 1995 — 1999
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
Diamond Resorts International January 2013 - Present
OLLAN.net, INC August 2011 - Present
Saadeh Corp. March 2003 - December 2012
Chevron 2001 - 2003
Sandhill Systems April 1999 - January 2001
Chevron March 1998 - April 1999
Hitachi America Ltd. June 1993 - June 1995
Skills
Reputation Management, Online Reputation..., Outsourcing, Affiliate Marketing, Content Development, Technical Support, Social Media, Social Media Marketing, PPC, Keyword Research, Consulting, Blogging, Lead Generation, Online Marketing, Web Marketing, Website Promotion, Marketing Strategy, Network Administration, Online Advertising, Google Analytics, SEO, Marketing, Copywriting, Email Marketing, WordPress, E-commerce, Web Development, Link Building, Mobile Marketing, Web Analytics, Web Design, HTML, Google Adwords, B2B, Digital Marketing, Digital Strategy, Organic Search, Landing Page..., SEM, Website Development
Education
Skyline College 1980 — 1982
Computer Science
Sprint August 2012 - Present
Affordable Stylez by Brittany February 2004 - Present
Diamond Resorts International June 2010 - February 2012
Affordable Stylez by Brittany February 2004 - February 2012
Wyndham International May 2009 - June 2010
Portfolio Recovery Associates, Inc. October 2008 - April 2010
Skills
Customer Service, Small Business, Public Speaking, Microsoft Office, Coaching, Strategic Planning, Water Damage, Team Building
Education
Tidewater Tech-Trades 2005 — 2006
Certificate, Medical/Clinical Assistant
Diamond Resorts International® January 2012 - Present
Diamond Resorts International March 2012 - February 2014
Club Intrawest December 2007 - April 2012
Property Shop International Inc. November 2005 - December 2007
Fairfield Resorts / Florida (Now Wyndham Resorts) January 1992 - November 2005
Fairfield Resorts / Sedona / Arizona (Now Wyndham Resorts) January 1992 - June 2001
Fairfield Resorts / Ft. Lauderdale Florida (Now Wyndham Resorts) January 1992 - February 1998
Vacation Break USA January 1992 - April 1995
Skills
Resorts, Sellers, Tourism, Real Estate Development, Negotiation, Real Estate, Contract Negotiation, Selling, Online Marketing, Property Management, Listings, Due Diligence, Strategic Planning, Marketing Strategy, Sales, Leadership, Management, Business Planning, Real Estate Transactions, Team Building, Property, Business Strategy, Start-ups, Commercial Real Estate, Entrepreneurship, New Business Development, Marketing, Business Development, Advertising, Strategy, Recruiting, Investment Properties, Training, Residential Homes, Investors, Market Analysis, Time Management, Budgets, Investments, Purchasing, Sales Management, Luxury, Brokerage, Leases, Finance, Asset Management, Market Research, Mergers & Acquisitions, Small Business, Hospitality
Education
Saint Peters College, Wexford
General Studies
Trinity College Dublin
Business Administration and Management, General
Allegiant Air March 2014 - Present
Diamond Resorts International October 2004 - April 2013
Skills
Requirements Analysis, SDLC, Software Documentation, Business Analysis, Analysis, Process Improvement, Analytics, Business Requirements, Scrum, Databases, HTML, Business Intelligence, Website Development, Microsoft Office, Joomla, WordPress, Drupal, Agile Methodologies
Education
Regis University
Diamond Resorts International April 2012 - Present
Best Western Governor Region 4-29 January 1992 - June 2011
Tecton Hospitality Inc January 1986 - January 1991
Grenelefe Resort and Conference Center January 1984 - January 1986
Skills
Hotels, Resorts, Restaurants, Catering, Marketing, Customer Service, Menu Development, Human Resources, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management
Education
Polk State College 1984 — 1986
Business Major
Diamond Resorts International® May 2015 - Present
Love, Jewels September 2014 - Present
Towbin Fiat of Las Vegas March 2014 - Present
Nordstrom May 2012 - April 2013
ExpressJet Airlines March 2010 - August 2011
JET Nightclub-Light Group November 2008 - December 2009
Skills
Event Planning, Marketing, Visual Merchandising, Sales, Merchandising, Customer Service, Public Speaking, Marketing Strategy, Social Media Marketing, B2B, Cold Calling, Sales Presentations, Product Launch, Brand Management, Communication
Education
Texas Southern University 2001 — 2006
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
Cheyenne High School 1998 — 2001
Diamond Resorts International 2007 - 2012
QAD Inc. 1995 - 2006
Nordstrom 1990 - 1994
Skills
Sales, Sponsorship Generation, Sponsorship Relations, Fundraising, Event Designing, Coordinate Events, Marketing, Revenue Goal/Growth..., Self-driven, Strongly self-motivated, Self-starter, Sees the Big Picture, Creativity, Reliable, Passion for Helping..., Focused Execution, Persuasiveness, Manage Multiple, Teamwork, Customer-focused, Customer Satisfaction, Well Travelled, Lincensed Real Estate..., Selling, Budgets, Customer Service, Trade Shows, Lead Generation, Salesforce.com, Sales Process, Event Planning, Customer Experience, Non-profit Leadership, ERP
Education
San Diego State University-California State University
Psychology
Diamond Resorts International July 2013 - Present
Switch Communications February 2013 - June 2013
Marriott Vacation Club International May 2005 - February 2013
Marriott International August 1997 - May 2005
Marriott's Mountain Shadows March 1996 - August 1997
Marriott San Diego Marina March 1995 - March 1996
San Diego Marriott Hotel & Marina December 1987 - March 1995
US Merchant Marine Fleet November 1981 - December 1987
Skills
Resorts, Hospitality Industry, Program Management, Engineering, Hotel Management, Hospitality, Facilities Management, Revenue Analysis, Pre-opening, Maritime, High Rise, Property Management..., Renovation, Budgets, Contract Negotiation, Cost Control, Customer Service, Data Center, Food, Front Office, Hospitality Management, Hotels, Management, Process Scheduler, Team Building
Education
AEE 2011 — 2011
BEST, Energy Management and Systems Technology/Technician, BEST Certification
Dale Caregie 2009 — 2009
BOMI 1998 — 2001
RPA, FMA, SMA, Real Estate Property Administration
San Diego Mesa College 1994 — 1996
AB, Business and Economics
San Diego City College 1989 — 1992
AE, Electrical Engineering
McClintock Accountancy Corporation December 2013 - Present
IT Convergence April 2013 - November 2013
Sierra Nevada College August 2012 - April 2013
Diamond Resorts International June 2011 - August 2012
Sublime with Rome June 2010 - June 2011
Universal Printing & Graphics, Inc. 2006 - 2010
Skills
Accounts Payable, Analysis, Financial Reporting, Spreadsheets, Accounting, PowerPoint, Outlook, Payroll, Microsoft Word, Account Reconciliation, Finance, Financial Accounting, Sales, Data Analysis, Auditing, General Ledger, Budgets, Management
Education
Sierra Nevada College 2011 — 2013
BSBA May 2013, Accounting
University of Phoenix
Associate of Arts (A.A.), Accounting
Diamond Resorts International December 2012 - November 2013
Cook Restaurant September 2008 - February 2010
Real Catering/Events June 2007 - August 2008
Pyramid Alehouse, Berkeley April 2006 - June 2007
Hurleys Restaurant August 2005 - November 2005
The Carneros Inn 2003 - 2005
Skills
Menu Development, Restaurants, Cuisine, Restaurant Management, Food & Beverage, Fine Dining, Management, Recipe Development, Team Building, Employee Learning &...
Education
The Culinary Institute of America 1999 — 2001
AOS
University of Iowa 1984 — 1988
The Prairie School 1976 — 1984
Diamond Resorts International® June 2015 - Present
Diamond Resorts International January 2014 - June 2015
Pinnacle Entertainment August 2013 - January 2014
Ameristar Casinos, Inc. July 2012 - August 2013
Ameristar Casinos, Inc. September 2010 - July 2012
Ameristar January 2006 - September 2010
Education
Paul Smith's College 1990 — 1993
Associate's degree, Hotel, Motel, and Restaurant Management
Diamond Resorts International June 2004 - Present
Education
University of Utah 1990 — 1994
Salt Lake Community College 1991 — 1993
Highland High School 1986 — 1990
TWC Aviation October 2013 - April 2014
Diamond Resorts International November 2008 - November 2012
Clay Lacy Aviation April 2009 - December 2011
ExpressJet Airlines September 2004 - November 2008
Ameriflight November 2003 - September 2004
Executive Flyers, Inc July 2001 - October 2003
ASUCD Unitrans February 1997 - March 2000
Skills
CFI, Charter, Flights, Flight Safety, Aviation, Aircraft, Piloting, Airlines, Type Rating, Aerospace, Airports, Flight Training, Ground Instructor, Crew Resource Management, Flight Planning, Commercial Aviation, Aviation Security, General Aviation
Education
University of California, Davis 1996 — 1999
Bachelor of Science, Environmental Toxicology
Santa Monica College 1994 — 1996
Diamond Resorts International August 2010 - Present
Hilton Grand Vacations January 2006 - November 2010
Fairfield Resorts August 2000 - December 2005
Society Against Child Exploitation July 1999 - March 2002
Skills
Online Advertising, SEO, Marketing Strategy, Direct Marketing, Resorts, Email Marketing, Lead Generation, Budgets, Hospitality, Revenue Analysis, Marketing Management, Hospitality Industry, E-commerce, Team Leadership, New Business Development, Strategic Planning, Leadership, Social Media, Social Media Marketing, Salesforce.com, I3, Noble Systems, Vanilla Soft, Database Administration, Database Marketing, Database Design, Online Marketing, Management, Sales
Education
Southeast Missouri State University 1997 — 1998
Marriott Vacations Worldwide July 2012 - Present
Diamond Resorts International July 2009 - July 2012
Skills
Sales, Sales Management, Resorts, Event Management, Contract Negotiation, Hotels, Marketing, Hospitality Management, Hospitality Industry, Hospitality
Education
Texas Tech University 1984 — 1988
BA, Marketing
Diamond Resorts International® September 2015 - Present
Diamond Resorts International June 2011 - Present
Tempus Resorts International January 1998 - June 2011
Tempus Resorts International January 1998 - June 2011
Orlando Designs 1998 - 2008
Hospitality Software Developers January 1998 - January 1999
Skills
ICCE, IDCE, VOIP, Certified Engineer, Network Architecture, VoIP, SQL, Troubleshooting, Call Center, Active Directory, DNS, Network Administration, Servers, Disaster Recovery, Windows Server, Microsoft Exchange, VPN, System Administration, XP, Windows XP, Call Centers
Education
Valencia College 1995 — 1998
Computer Engineering
Seminole State College of Florida 1994 — 1996
Computer Engineering
Diamond Resorts International June 2012 - Present
Vacation Interval Realty May 2000 - June 2012
Skills
Negotiation, Sales, Strategic Planning, Timeshare, Marketing Strategy, New Business Development, Marketing, Sales Management, Real Estate, Finance, Account Management, Direct Sales, Contract Negotiation, Selling, Management, Business Development, Start-ups, Lead Generation, Business Planning, Team Building, Customer Satisfaction, Hospitality, Sales Process
Education
San Jose State University 1979 — 1983
Diamond Resorts International February 2011 - June 2014
Prodigy Resources August 2008 - March 2011
Land Resource 2006 - 2008
Sunterra April 1997 - July 2006
Skills
Budgets, Timeshare, Hospitality Industry, Leadership, Hotels, Forecasting, Sales, Real Estate, Coaching, Social Media Marketing, Tourism, Sales Process, Training, Business Strategy, Direct Sales, Contract Negotiation, Marketing Strategy, Food & Beverage, Trade Shows, Resorts, Negotiation, Customer Service, Strategic Planning, Team Leadership, Recruiting, Sales Management, Hospitality, Revenue Analysis, Public Speaking, Strategic Financial..., Team Building, Hospitality Management, Event Management, Lead Generation, Online Advertising, Marketing, Selling, Direct Marketing, Leisure, Hotel Management, Advertising, New Business Development, Account Management, Online Marketing, Luxury, Email Marketing, Profit Maximization, Customer Satisfaction, Marketing Management, Sales & Marketing...
Education
Radford University 1989 — 1993
Powell Valley High Scool
Catholic Health Initiatives October 2012 - Present
Elekta July 2010 - October 2012
Diamond Resorts International February 2010 - June 2010
Guardian Ad Litem Program November 2007 - June 2008
The Grove 2006 - 2007
Skills
Microsoft Office, Healthcare, Process Improvement, Customer Service, Data Analysis, Software Documentation, Hospitals, Policy, EMR, Training, Healthcare Information..., HL7, EHR, HIPAA, Medical Devices, Troubleshooting
Education
The Catholic University of America 2003 — 2005
MA, psychology
Wake Forest University 1999 — 2003
BA, psychology; women's studies
waterford high school
Diamond Resorts International December 2010 - Present
Skills
Tax, Financial Statements, Bank Reconciliation, VAT, Bookkeeping, Tax Accounting, Financial Accounting, Accountants, Payroll Taxes, QuickBooks, Peachtree, Partnership Taxation, Accounts Payable, Accounting, Financial Reporting, Auditing
Education
Penn State University 1973 — 1977
Accounting
Diamond Resorts International® 2010 - Present
The Ritz-Carlton Club and Residences January 2008 - March 2009
Marriott Vacation Club International November 2005 - January 2008
Marriott Vacation Club International and The Ritz-Carlton Club July 2002 - November 2005
Marriott Vacation Club International and The Ritz-Carlton Club November 1999 - July 2002
Marriott Vacation Club International and The Ritz-Carlton Club March 1999 - November 1999
Marriott Vacation Club International and The Ritz-Carlton Club 1998 - March 1999
RCI Consulting (a.k.a. Ragatz Associates) 1996 - December 1997
Varsity Clubs of America 1994 - December 1995
Rancho Mirage Country Club (a GGS Co., Ltd. owned asset) July 1992 - December 1993
Skills
Contract Negotiation, Strategic Planning, Due Diligence, Recruiting, Product Development, Resorts, New Business Development, Income Statement, Hospitality, Hotels, Hospitality Management, Tourism, Accounting, Key Account...
Education
University of Houston 1981 — 1985
BS, Hotel and Restaurant Management
Rutgers, The State University of New Jersey-Newark 1980 — 1981
Livingston High School 1977 — 1980
Walt Disney World October 2014 - Present
Diamond Resorts International September 2013 - October 2014
Caesars Entertainment Corporation July 2012 - August 2013
Walt Disney World January 2007 - September 2012
Walt Disney World October 2005 - December 2006
Skills
Customer Service, Operations Management, Contract Negotiation, Microsoft Office, Inventory Management, Project Planning, Hotels, Engineering, Contract Management, Account Management, Procurement, Project Management, New Business Development, Sales Management, Plumbing, Electrical..., Mechanical Aptitude, Strategic Sourcing, Chillers, HVAC, Boilers, Elevators, Preventive Maintenance, Budgets, Capital Budgeting, Public Speaking, Forecasting, Generators, Sales, Hospitality Management, PowerPoint, Microsoft Excel, Supervisory Skills, Process Improvement, Facilities Management
Education
Stetson University 2010 — 2012
MBA
Ursinus College 1998 — 2002
BA, Accounting and Finance
Diamond Resorts International® May 2014 - Present
Education
The University of Southern Mississippi
Business Administration/Marketing Management
Cal State San Marcos March 2013 - Present
Diamond Resorts International July 2012 - April 2013
Walt Disney World/ Disneyland Resort May 2010 - July 2012
Lavish Productions December 2008 - April 2010
Walt Disney World - Disney Event Group July 2008 - April 2010
Land Resource March 2007 - July 2008
Keller Williams Classic Realty August 2006 - March 2007
Orlando/ Orange County Convention & Visitors Bureau September 2005 - August 2006
Omni Championsgate September 2004 - October 2005
SeaWorld Orlando August 2003 - September 2004
Skills
Event Planning, Corporate Events, Event Management, Meeting Planning, Entertainment, Trade Shows, Social Media Marketing, Hospitality, Customer Service, Social Media, Marketing, Social Networking, Catering, Public Relations, Marketing Communications, Food & Beverage, Marketing Strategy, Direct Marketing, Training, Time Management, Budgets, Hospitality Management, CRM, Contract Negotiation, Management
Education
Saint Mary's College of California 1999 — 2003
BA, Communication
Johansen High School 1995 — 1999
Diamond Resorts International August 2011 - Present
Pulte Homes March 2011 - June 2011
Bally Technologies August 2010 - January 2011
CM Capital Services August 2009 - May 2010
Centex Homes April 2003 - April 2009
Centex Homes April 2000 - March 2003
Centex Homes August 1998 - March 2000
Philippine News January 1994 - August 1998
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, 10 Key, Kronos, Oracle Applications, QuickBooks, AS400 system, Cash Flow Forecasting, Projects, Contract Negotiation, Numeric, Process Scheduler, Budgets, Accounting, Outlook
Education
San Francisco State University 1992 — 1996
B.S, Accounting
Diamond Resorts International January 2010 - Present
Education
American University of Paris
Master's degree
University of Nevada-Reno
Bachelor's degree
Brennan Law Firm, LLC January 2012 - Present
Diamond Resorts International 2007 - 2011
Snell & Wilmer 2006 - 2007
Lionel Sawyer & Collins 2000 - 2006
Skills
Product Liability, Alternative Dispute..., Securities Regulation, Intellectual Property, Employment Law, Legal Writing, Litigation, Legal Assistance, Legal Research, Civil Litigation, Commercial Litigation, Arbitration, Licensing, Appeals, Trials, Mediation, Personal Injury, Courts, Class Actions, Bankruptcy, Property Law, Dispute Resolution, Breach Of Contract, Construction Law, Litigation Support, Business Transactions, Corporate Governance, Joint Ventures, Westlaw, Estate Planning, Real Estate Transactions, Legal Advice, Business Litigation, Family Law, Criminal Law, Copyright Law, Trial Practice, Administrative Law, Securities Litigation, Creditors' Rights
Education
Tulane University Law School 1985 — 1988
Doctor of Law (J.D.)
SMU 1981 — 1985
Bachelor of Arts (B.A.), Psychology
Diamond Resorts International February 2013 - Present
First Med Inc February 2012 - February 2013
First Med Inc December 2005 - February 2012
Skills
General Ledger, Account Reconciliation, Accounts Receivable, Accounts Payable, Accounting, Budgets, Financial Audits, Payroll, Forecasting, Finance, Cash Flow, Auditing, Financial Statements, Financial Reporting, Analysis, Bank Reconciliation, Microsoft Excel, Financial Analysis
Education
Salisbury University - Perdue School of Business 2000 — 2002
Bachelor of Science, Accounting
Diamond Resorts International® March 2003 - Present
Interstate Hotels & Resorts December 2001 - March 2003
Extended Stay Hotels April 1999 - June 2001
Sands Hotel & Conference Centre August 1995 - May 1998
Skills
Quality Control, Food Service, Hotel Management, Customer Satisfaction, Hospitality Management, Revenue Analysis, Micros, Front Office, Hotels, Hospitality Industry, Resorts, Hospitality, Customer Service, Restaurants, Budgets, Food & Beverage, Time Management, Leadership, Event Management, Management, Sales Management, Banquets, Employee Relations, Catering, Forecasting, Pre-opening, Process Scheduler, Training, Yield Management, Pre-opening experience, Event Planning, Employee Training, Team Building, Marketing, Account Management, Marketing Strategy, Teamwork, Spa, Cost Control, Opening Hotels, Tourism, Property Management..., Purchasing, New Business Development, Strategic Planning, Negotiation, Business Planning, Coaching, Operations Management, Sales
Education
Rider University
International Business Managment
The Plantation at Leesburg Golf Course February 2014 - Present
Diamond Resorts International July 2008 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking
Education
Rollins College 2004 — 2008
Diamond Resorts International May 2006 - Present
Education
San Diego State University-California State University
BA
Lakeview Network Solutions March 2012 - Present
Davis + Henderson Ltd November 2014 - May 2015
TD Bank February 2014 - October 2014
Diamond Resorts International February 2013 - April 2013
Just Energy August 2012 - November 2012
AGF Management Limited January 2011 - June 2012
Eclipse Technology Solutions June 2010 - December 2010
MTS Allstream January 2007 - February 2010
NL Consulting October 2003 - December 2006
Colliers International November 1999 - September 2003
Skills
Cisco Technologies, Data Center, Cisco Nexus Switching, Firewalls - Cisco,..., Cisco ACE, WAAS and ACS, Cisco IP Telephony and..., Cisco WLC, NCS, WCS,..., Cisco Nexus, Juniper, Network Architecture, VPN, Firewalls, VoIP, QoS, Cisco Call Manager, Network Security, Network Administration, CCNP, Checkpoint, WAN, Routers, Routing, Switches, MPLS, Servers
Education
Saint Louis University (PH) 1983 — 1988
Bachelor, Electronics and Communication Engineering
Spoken Communications January 2015 - Present
Spoken Communications August 2014 - February 2015
Randstad Sourceright - Microsoft February 2014 - July 2014
Diamond Resorts International® October 2012 - January 2014
Bedrock L.A February 2012 - June 2012
Spoken Communications June 2011 - January 2012
Internal Revenue Service December 2010 - June 2011
Skills
Music, Human Resources, Management, Process Improvement, Program Management, Customer Service
Education
University of Massachusetts, Amherst 2012 — 2015
Master of Business Administration (MBA), Business Administration
University of Washington 2010 — 2011
Audio Production Certificate, Audio Production
Pitzer College 2006 — 2010
Bachelor of Arts (B.A.), Sociology of Music
Diamond Resorts International March 2000 - November 2010
Western Phase Change Corp February 1997 - February 2000
Education
Scottsdale Community College
AA Degree, Accounting
University of
BA, English Literature
Diamond Resorts International April 2011 - Present
Polo Towers / Diamond Resorts Intl. November 2008 - April 2011
Apple Retail October 2007 - June 2008
Skills
Hotels, Hospitality, Customer Service, Tourism, Guest Service
Education
ITT Technical Institute 2009 — 2011
Associates in Computer-Aided Drafting and Design, Design, Computer, AutoCAD
San Diego State University-California State University 2002 — 2005
Aerospace Engineering, Physics, Engineering, Aeronautics
Caesars Entertainment Corporation January 2015 - Present
Diamond Resorts International® September 2014 - December 2014
NetJets Inc. January 2005 - August 2014
NetJets Inc. April 2003 - January 2005
NetJets Inc. May 2002 - April 2003
The Parker Company July 2000 - August 2001
The Parker Company November 1997 - June 2000
BW3, Inc. August 1995 - August 1997
Skills
Communication, Analitical, Logical Thinker, Employee Training, Technical Support, Finance, Technical Analysis, Outlook, Accounting, Restaurant Management, Supervisory Skills, Spreadsheets, Accounts Payable, General Ledger, Purchasing
Education
The Ohio State University 1992 — 1997
Bachelor of Science, Atmospheric Sciences/Geography
Diamond Resorts International® February 2014 - Present
Monument Security, Inc. January 2013 - January 2014
Monument Security, Inc. April 2012 - January 2013
Advantage Sales and Marketing November 2011 - March 2012
Extra Action Productions October 2009 - November 2011
Gap Clothing store February 2007 - October 2009
Versailles on the Lakes September 2004 - January 2008
Walmart March 2002 - August 2004
Skills
Final Cut Pro, Sales, Photoshop, Video, Editing, After Effects, Film, Entertainment, Premiere, Sound, Security, Lighting, Testing, Avid, Camera, Retail Sales, Recording, Manufacturing, Pricing, Software Installation, Video Editing, Photography, Digital Photography, Mac
Education
Asher College 2013 — 2014
Bachelor's degree, Computer Engineering, 3.0
The Art Institute of Las Vegas 2008 — 2010
Bachelors of Fine Arts, Digital Media Production
Green Valley High School 2000 — 2003
Attained High School Diploma, Diploma
Diamond Resorts International May 2013 - Present
Orange County Public Schools 2005 - Present
Marriott Vacation Club International December 1998 - May 2013
The Ritz-Carlton Hotel Company LLC December 1998 - March 2011
The Riviera Gaming Corporation LLC February 1991 - November 1998
Riviera Hotel & Casino February 1991 - November 1998
Sheraton August 1988 - December 1990
Sheraton February 1986 - August 1987
Skills
High School Coach, Varsity Football, Hospitality Management, Hotels, Sports, Golf, Hospitality Industry
Education
San Diego State University-California State University 1981 — 1986
Marketing
Torrey Pines High School 1976 — 1979
General Ed
Hilton Worldwide October 2013 - Present
Hilton Grand Vacations January 2012 - October 2013
Hilton Grand Vacations December 2007 - December 2011
Wyndham Worldwide November 2005 - December 2007
Diamond Resorts International August 1991 - November 2005
Skills
Security Operations, Executive Protection, Security Management, Private Investigations, Resorts, Security Training, Physical Security, CCTV, Corporate Security, Surveillance, Security, Crisis Management, Supervisory Skills, Front Office, First Aid, Opening Hotels, Guest Service Management, Rooms Division, Property Management..., Pre-opening experience, Team Management, Hotel Administration, Hospitality Management, Pre-opening, Hotel Management, Hospitality
Education
Scottsdale Community College
Diamond Resorts International October 2012 - October 2013
Marriott Vacation Club International July 1997 - November 2011
Marriott Vacation Club International 1997 - 2011
Skills
Financial Analysis, Financial Reporting, Variance Analysis, Start-ups, Financial Modeling, Sarbanes-Oxley Act, Managerial Finance, Internal Controls, PeopleSoft, Strategic Planning, Resorts, Hospitality, Financial Accounting, Microsoft Excel, Auditing, Hotels, GAAP
Education
Rollins College - Crummer Graduate School of Business 1979 — 1981
Master of Business Administration (MBA), Accounting and Finance
Penn State University 1973 — 1975
Bachelor of Science (BS), Clothing Studies
Diamond Resorts International® August 2013 - Present
Celo Shoes September 2012 - Present
Maggie Shoes June 2012 - Present
Education
Seton Hall University 2002 — 2004
Connecticut School of Broadcasting
Radio and Television Broadcasting Technology/Technician
Diamond Resorts International® September 2014 - March 2015
Diamond Resorts International® January 2014 - September 2014
Maquet Cardiovascular (Formally Boston Scientific) October 2011 - September 2012
Maquet Cardiovascular (Formally Boston Scientific) June 2011 - October 2011
Maquet Cardiovascular (Formally Boston Scientific) October 2008 - June 2011
Boston Scientific January 2003 - October 2008
IPS Corporate Security September 2005 - April 2006
Boston Scientific November 1996 - January 2003
Teva Pharmaceuticals September 1995 - October 1996
PSB Professional Security Bureau November 1990 - July 1995
Skills
FDA, Quality System, V&V, GMP, Quality Assurance, SPC, Medical Devices, Six Sigma, Minitab, ISO 13485, Manufacturing, ISO, Root Cause Analysis, R&D, Continuous Improvement, Testing, Sop, Lean Manufacturing, Design Control, ISO 14971, FMEA, FDA GMP, QA Document Reviewer, Technician II, Process..., Team Coordinator, Manufacturing Technician, Operator A,..., Process Improvement, Validation, Design of Experiments, CAPA, Quality Auditing, Biomedical Engineering, Manufacturing..., Hospitality Management, Night auditor, Front Desk Agent, Front Desk Manager, SOP
Education
Passaic County Community College 2006 — 2008
Web page Design Certification
Passaic County Community College 2004 — 2005
Certified in Network Administration
Passaic County Community College 1999 — 2002
Associate's degree in Computer Science
Computer Learning Center, Paramus, New Jersey 1992 — 1992
Certified in Computer Operations (Mainframes)
CEDECOMPUTO, Barranquilla, Colombia 1984 — 1986
Certified in Computer Analysis and Programming
Diamond Resorts International June 2012 - Present
Ruby Tuesday January 2004 - Present
Education
Thomas Nelson Community College 2007 — 2010
Associate of Science (A.S.), Political Science and Government
Jamestown High School 2004 — 2006
Advanced Studies Diploma
Diamond Resorts International July 2007 - Present
Diamond Resorts International September 2003 - June 2007
Diamond Resorts International August 2000 - August 2003
Diamond Resorts International September 1997 - July 2000
Diamond Resorts International September 1996 - August 1997
Diamond Resorts International February 1993 - August 1996
Periodical Publisher's Service Bureau October 1989 - June 1992
Rench Diversified/Firelands AP. Company March 1988 - October 1988
Magic Chef Air Conditioning Company September 1986 - February 1988
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Outlook, Accounts Payable, Payroll, Data Entry, Timeshare, Accounts Receivable, Invoicing, Accounting, Budgets, Hospitality, Hotels, Sales, Resorts, Hospitality Management, Negotiation
Education
The University of Akron 1983 — 1985
Associate's degree, Office Administration, Executive Secretarial Science, Graduated with honors
Diamond Resorts International® February 2015 - Present
Diamond Resorts International® May 2010 - February 2015
Macy's, Inc. October 2009 - June 2010
Skills
Recruiting, Employee Training, Employee Relations, Human Resources, Hospitality Management, Hospitality, Hotels, Team Building, Resorts, Tourism, Hospitality Industry, Customer Service, Food & Beverage, Hotel Management, Training, Front Office, Pre-opening, Hiring, Payroll, Event Planning, Time Management, Customer Satisfaction
Education
Trinity Western University
Bachelor of Arts (BA), Organizational Communication, General
Diamond Resorts International® March 2014 - Present
A.C.E.S. February 2013 - September 2013
Maui Memorial Medical Center August 2010 - February 2013
IBM August 1973 - March 2006
Skills
Contract Management, Business Analysis, Project Management, Program Management, Process Improvement, Business Process..., Change Management, Vendor Management, Analysis, Project Planning, Management, MS Project, Team Leadership, Business Strategy, Team Building
Education
Saint Mary's College of California 1988 — 1990
Bachelor of Arts (B.A.), Business Administration and Management, General, Honors Graduate
IBM Management School
Diamond Resorts International® May 2015 - Present
Diamond Resorts International® April 2015 - Present
Diamond Resorts International® January 2015 - April 2015
Family Video June 2014 - January 2015
FACTS Autism Respite Program September 2013 - December 2014
Unity Health System-Unity Living Center St. Mary's Campus June 2014 - August 2014
Lakeside Health System January 2013 - May 2013
Walt Disney World August 2011 - June 2012
YMCA August 2007 - December 2010
Education
State University of New York College at Brockport 2013 — 2015
Bachelor of Science, Recreation and Leisure Studies
Wake Technical Community College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Diamond Resorts International® December 2014 - Present
Skills
PL/SQL, jQuery, JavaScript, Java, C++, C#, SQL, Management, Sales
Education
Rollins College
Bachelor's degree, Computer Science
Diamond Resorts International August 2004 - Present
Diamond Resorts International® August 2004 - Present
Hilton Garden Inn 2002 - August 2004
Video Update 2000 - 2004
Education
Thomas Nelson Community College 2000 — 2002
Social Sciences
Grafton High School 1996 — 2000