Disney Cruise Line
Industry: Company
DescriptionDisney Cruise Line is a cruise line operation that is a subsidiary of The Walt Disney Company. The company was incorporated in 1996 as Magical Cruise Company Limited and is domiciled in London, England, with their operational headquarters located in Celebration, Florida. Customer service: 00 1 800-951-3532 Headquarters: Celebration, Florida, United States Number of locations: 3 Founded: 3 May 1995 Parent organizations: The Walt Disney Company,
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Disney Cruise Line Employees
Disney Cruise Line December 2014 - Present
Disney Cruise Line October 2014 - December 2014
Disney Cruise Line August 2013 - October 2014
Ryan Family September 2012 - July 2013
Sheahan Family July 2012 - September 2012
Gardner-Webb University May 2011 - July 2012
Gardner-Webb University September 2008 - May 2012
Gardner-Webb University September 2008 - May 2012
Gardner-Webb University September 2008 - May 2012
Gardner-Webb University September 2008 - May 2012
Skills
Singing, Jazz, Dance, Acting, Baton Twirling, Cheerleading, Swimming
Education
Gardner-Webb University 2008 — 2012
Royal Caribbean Cruises, Ltd. January 2015 - Present
Victory Casino Cruises July 2014 - September 2014
Disney Cruise Line November 2013 - June 2014
Alive Credit Union October 2012 - November 2013
Miami Marlins, L.P. October 2010 - September 2012
Skills
Customer Service, Entertainment, Administrative..., Receptionist Duties, Retail Banking, Public Speaking, Promotional, Dance, Emcee, Microsoft Office, Microsoft Word
Education
Florida State College at Jacksonville 2010 — 2014
Associate's degree, Arts, Entertainment, and Media Management
Edward H White 2005 — 2009
Diploma
Disney Cruise Line February 2011 - Present
Phat Planet Studios October 2009 - February 2011
Big Shot Music Studios December 2008 - April 2009
Skills
Logo Design, Recording, Music Production, Graphic Design, Audio Engineering, Social Media Marketing, Sound Design, Concerts, Theatre, Live Sound, Video
Education
Full Sail University 2007 — 2008
Bachelor of Science, Recording Arts/ Music Business
Disney Cruise Line June 2015 - Present
Milwaukee Brewers Baseball Club February 2013 - Present
Jewish Community Center April 2013 - June 2015
Arizona Diamondbacks July 2014 - 2014
Skills
Social Media, Sports, Public Speaking, Facebook, Microsoft Office, PowerPoint, Short Films, Film, Team Leadership, Sports Management, Teamwork, Microsoft Word, Event Management, Microsoft Excel, Event Planning, Customer Service, Research
Education
Grand Canyon University 2011 — 2015
Bachelor of Science (B.S.), Sports Management
Saint Peters University 2011 — 2012
Disney Cruise Line December 2014 - Present
Myrtle Beach Audio February 2009 - December 2014
The Alabama Theatre August 2008 - December 2014
Sea Note Recording November 2009 - December 2012
Hard Rock Park March 2008 - August 2008
Skills
Live Sound, Entertainment, Audio Engineering, Stage, Lighting, Music Production, Theatre, Video Production, Sound, Live Events, Sound Reinforcement, Production Managment, Pro Tools, Recording, Lighting Design
Education
Full Sail University 2006 — 2007
Associate's degree, Show Production and Touring
Southwest Adventure Tours December 2014 - Present
Southwest Adventure Tours October 2013 - December 2014
Kensington Tours May 2012 - August 2013
Temple and Temple Tours March 2007 - May 2012
Disney Cruise Line November 2010 - December 2011
SummerDaze Day Camp January 2007 - January 2010
Ryerson University September 2009 - December 2009
Holiday Inn Toronto Yorkdale December 2007 - August 2008
Skills
Organizational Behavior, Training & Development, Team Building, French, Tourism, Customer Service, Hiring, Scheduling, Recruiting, PowerPoint, Hospitality, Employee Training, Training, Process Scheduler, Event Management, Teamwork, Team Leadership, Customer Satisfaction, Microsoft Office, Time Management, Coaching, Hospitality Industry, Hotels, Sales Management, New Business Development, Marketing Strategy, Event Planning, Negotiation, Budgets, Social Networking, Sales, Leadership, Social Media Marketing, Account Management, Marketing Communications, Marketing, Cruises, Human Resources, Social Media, Public Relations, Administration, Interviews, Management, Tour Operators, Adventure Travel, Travel Planning, Leisure Travel, Travel Management
Education
George Brown College 2013 — 2014
Instructing Adults Certificate, Training & Development
Ryerson University 2006 — 2010
BComm, Hospitality & Tourism Management, Human Resources
SKEMA Business School 2009 — 2009
Sales, Purchasing, Marketing
East Harlem School August 2012 - Present
Disney Cruise Line 2011 - 2012
S. S. Sampliner & Co. March 2009 - June 2011
Mount Vernon Today August 2010 - May 2011
Patch.com January 2010 - March 2010
Institutional Investor September 2008 - January 2009
Skills
Social Media, Editing, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Meeting Planning, Nonprofits, Newsletters, Blogging, Outlook, Media Relations, Research, Press Releases, Creative Writing, Journalism, Web Content, Training, News Writing
Education
Hofstra University 2005 — 2008
Bachelor's degree, Journalism
Marymount College of Fordham University 2003 — 2005
English Language and Literature, General
One Workplace May 2014 - Present
One Workplace June 2012 - May 2014
Pottery Barn August 2005 - October 2010
Disneyland Resort September 2007 - May 2010
Disney Cruise Line August 2008 - June 2009
Castro Valley Performing Arts 2004 - 2007
Skills
Event Management, Furniture, Sketching, Illustrator, Sales, Interior Design, Rendering, Dance, Space planning, Hand Drafting, Interior Architecture, InDesign, Photoshop, SketchUp, Space Planning, AutoCAD, Microsoft Office, Furnishings
Education
The Art Institute of California-Sunnyvale 2010 — 2013
Bachelor of Science (BS), Interior Design
Las Positas College 2004 — 2007
General Education
Castro Valley High School 2000 — 2004
General Education
Trifecta Entertainment June 2014 - Present
CBS Corporation March 2014 - June 2014
Tokyo Disney Resort(Orientalland Co. ltd,) March 2012 - April 2013
Disney Cruise Line February 2011 - October 2011
DOMA Theatre Company September 2010 - November 2010
Holland America Line June 2005 - December 2009
Skills
Entertainment, Acting, Theatre, Comedy, Stage, Drama, Singing, Musical Theatre, Performing Arts, Vocalist, Music, Plays, Dance, Choreography, Jazz, Dialects, Stage Management, Stage Combat, Theatrical Production, Shakespeare, Cabaret, Television, Film Production, Event Planning, Social Media, Social Networking, Event Management
Education
Fullerton College
Musical Theatre
Howard Perry and Walston Commercial & Hotel Group July 2013 - Present
East Carolina University January 2011 - December 2011
Park West Gallery September 2006 - January 2009
Holland America Line December 2004 - August 2006
Disney Cruise Line August 2001 - August 2003
Taj Hotels Resorts and Palaces July 1999 - August 2001
Skills
Leadership, Management, Strategic Planning, Sales, Operations Management, Team Building, Marketing, Business Development, Customer Service, Sales Management, Public Speaking, Recruiting, Marketing Strategy, Hospitality, Volunteer Management, Training, Business Strategy, Event Management, Contract Negotiation, Food & Beverage, Collaborative Problem..., Career Development, Leadership Development, Entrepreneurship, New Business Development, Budgets, Networking, Hotels, Negotiation, Customer Satisfaction, Project Planning, Product Costing, Team Leadership, Program Management, Hospitality Management, Business Planning, CRM, Time Management, Account Management, Marketing Communications, Event Planning, Hotel Management, Hotel Asset Management
Education
Keele University 2003 — 2004
MBA, Business Adminstration and Marketing
Institute of Hotel Management, Catering Technology and Applied Nutrition, Mumbai 1996 — 1999
Bachelor of Hotel Management
City of San Ramon Parks and Community Services January 2015 - Present
Tiffany's Dance Academy January 2014 - December 2014
Dancers' Group March 2013 - July 2013
Disney Cruise Line September 2012 - February 2013
City of Pleasanton Community Servies Department June 2012 - August 2012
AXIS Dance Company May 2012 - August 2012
Childcare - Private Employer September 2011 - August 2012
B'nai B'rith Camp June 2011 - August 2011
Humboldt State University August 2010 - May 2011
YMCA Camp Loma mar June 2010 - August 2010
Skills
Community Outreach, Communication Skills, Youth Development, Guest Service Management, Customer Experience, Customer Service, Childcare, Child Development, Arts Administration, Nonprofits, Non-profit..., Office Administration, Administrative Work, Sales, Dance, Dance Education, Grants, Recreation Planning, Program Development, Event Management, Performing Arts, Performance Management, Choreography, Teaching
Education
Humboldt State University 2008 — 2012
Bachelor of Arts (BA), Parks, Recreation and Leisure Facilities Management, Interdisciplinary Dance Studies, Business
Disney Cruise Line November 2014 - Present
Troika Entertainment June 2014 - September 2014
Disney Cruise Line June 2013 - March 2014
Southern Indiana Physicians for Women, P.C. April 2012 - August 2012
Indiana Festival Theatre May 2012 - July 2012
Singing Hoosiers - Jacobs School of Music August 2009 - June 2011
Skills
Dance, Vocalist, Acting, Drum Corps - Colorguard, Athletics, Basic Prevention & Care..., Film Acting, Meisner Technique, Leadership, Stage, Singing, Musical Theatre, Customer Service, Ballet, Music, Teaching, Communication, Tap Dance, Team Leadership, Entertainment, Theatre, Choreography
Education
Indiana University Bloomington 2009 — 2013
Bachelor of Fine Arts (BFA), Musical Theatre
Disney Cruise Line March 2013 - Present
The Walt Disney Company June 2011 - March 2013
Disney Cruise Line January 2010 - June 2011
The Walt Disney Company July 2006 - January 2010
Sprint May 2005 - July 2006
Education
Iowa State University 2000 — 2005
Bachelor of Science (BS), Industrial Engineering
Walt Disney World March 2012 - Present
Disney Cruise Line July 2011 - March 2012
Walt Disney World November 2008 - July 2011
Magic Kingdom® Park, Walt Disney World June 2006 - November 2008
Epcot®, Walt Disney World April 2005 - June 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Negotiation, Editing, Event Planning, Time Management
Education
Illinois State University 1996 — 1999
Bachelor of Arts (B.A.), Social Work
Parkland College 1995 — 1996
Holland America Line 2007 - 2012
Holland America Line 2006 - 2007
Holland America Line 2005 - 2005
Disney Cruise Line 2003 - 2004
Skills
PowerPoint, Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, Hospitality, Theatre, Hosting, Sales, Cruises, Management, Leadership, Sales Management, Time Management, Negotiation, Event Planning, Marketing, Project Planning, Vacation, Event Management, Entertainment, Food & Beverage, Customer Satisfaction, Hospitality Management, Hotels, Restaurants, Leisure, Hospitality Industry, Resorts, Travel Management, Front Office, Hotel Management, Leisure Travel, Tourism, Catering, Micros, Pre-opening, Business Travel, Hotel Booking, Meeting Planning
Education
The International School of Hospitality 2012 — 2012
Conference Management & Event Planning, Hospitality Administration/Management, Certificate
Fundação Armando Álvares Penteado 1996 — 2001
Communication, Radio and Television, Bachelor
Court Theater Training Company (London, UK) 1997 — 1998
Theatre Performing, Drama and Dramatics/Theatre Arts, General
Disney Vacation Club/The Walt Disney Co. March 2012 - Present
Disney Cruise Line 2012 - Present
Disney Vacation Club December 2008 - Present
Disney Vacation Club December 2008 - March 2012
The Walt Disney Company December 2006 - December 2008
Disney Vacation Club December 2006 - December 2008
Disney Vacation Club May 2005 - December 2006
Disney Vacation Club May 2005 - December 2006
Disney Vacation Club August 2003 - May 2005
Disney Vacation Club August 2003 - May 2005
Education
Ithaca College 1991 — 1995
Ithaca College
Bachelor of Science Degree, Broadcast Journalism; Writing and Theatre
Lifetime Fitness March 2014 - Present
Acro Service Corp / BP June 2013 - December 2013
KinderCare Learning Center April 2013 - December 2013
Disney Cruise Line April 2012 - January 2013
Disney Cruise Line May 2011 - April 2012
Oswego Park District December 2010 - May 2011
Navy Hawaii MWR June 2010 - November 2010
Boy Scouts of America: Terre Haute August 2009 - May 2010
Indiana State University September 2008 - May 2010
Camp Na-sho-pa June 2008 - August 2008
Skills
Mediation, Teaching, Non-profits, Event Planning, Programming, Creative Problem Solving, Customer Service, Crowd Control, Plannning, Budgets, Job Scheduling, Keen Listener, Close Attention to..., Goal-driven leader, Interpersonal..., Event Management, Nonprofits, Microsoft Office, Employee Training, Staff Development, Training
Education
Indiana State University 2006 — 2011
Bachelors of Science, Recreation and Sport Management; Recreation Management and Youth Leadership
Indiana State University 2006 — 2010
Recreation and Sports Management, Non-Profit/Public/Organizational Management
TGO Realty February 2013 - Present
Disney Cruise Line 2010 - 2013
Walt Disney World 2007 - 2010
Midway Airlines 1980 - 1991
Skills
Sales, Real Estate, Selling, Customer Service, Sellers, First Time Home Buyers, Retail, Marketing, Investment Properties, Relocation, New Home Sales, Buyer Representation, Single Family Homes, Microsoft Office, Residential Homes, Microsoft Excel, Sales Management, Negotiation
Education
Georgia State University
Bachelor of Business Administration (BBA), Business Management
Dallas City Performance Hall October 2013 - Present
Freelance January 2013 - September 2013
New World School of the Arts May 2013 - May 2013
Zoetic Stage March 2013 - April 2013
New World Symphony December 2011 - January 2013
Celebration Music Theatre January 2011 - July 2011
Disney Cruise Line October 2010 - January 2011
The Lost Colony May 2005 - August 2010
The Leonard Brothers Band August 2009 - December 2009
Midwestern State University August 2006 - May 2008
Skills
Sound, Sound Design, Live Sound, Theatre, Sound Reinforcement, Sound Systems, Audio Engineering, Music, Audio Editing, Troubleshooting, Read Music, Drums, Mac, Soldering, Stage, Festivals, Theatrical Production, Performing Arts, Audio, Technical Leadership, Prioritization, Trumpet, Audio Mixing, Computer Literate, Windows, Adobe Audition, Sound Editing, Automotive Repair, SMAART, Hand Tools, Stage Carpentry, Stage Lighting
Education
Midwestern State University 2001 — 2006
BFA, Theatre, Minor Business Administration, 3.4
Full Sail University 2009 — 2010
AS, Show Production and Touring, 4.0
Darden Restaurants August 2012 - Present
Disney Cruise Line September 2011 - August 2012
Carroll University May 2011 - September 2011
Skills
Youth Development, Tourism, Hospitality, Customer Service, Disney Vacations, Youth Mentoring, Theatrical Production, Public Speaking, Multi-cultural team...
Education
Knox College 2007 — 2011
Bachelor of Arts (B.A.), Theatre/Theater, 3.7
Gaiety School of Acting
Lion King Musical Australia October 2013 - Present
Kinespirit Studios January 2009 - Present
The Aluminum Show November 2012 - April 2013
Boden Center for the Performing Arts January 2009 - December 2012
Disney Cruise Line October 2011 - July 2012
Le Reve at Wynn Las Vegas August 2007 - February 2008
Skills
Disney, Musical Theatre, Theatre, Stage, Dance, Improvisation, Acting, Performing Arts, Choreography, Stage Combat, Ballet, Entertainment, Singing, Contemporary Dance, Modern Dance, Jazz Dance, Teaching, Dance Education, Arts Administration, Fitness, Stage Management, Drama, Physical Theatre, Theatrical Production, Performing, Event Planning, Salsa, Television, Ballroom Dance, Plays, Classical Ballet, Gyrotonic, Event Management, Jazz
Education
Fordham University 2001 — 2005
Bachelor of Fine Arts (B.F.A.), Dance
Newton Country Day School 1996 — 2001
Life Time Fitness April 2013 - Present
Elmhurst Park District October 2012 - March 2013
Life Time Fitness March 2012 - February 2013
Auckland Council October 2011 - March 2012
North Shore Leisure August 2011 - March 2012
Efficient Tuition August 2011 - March 2012
Lattof YMCA June 2006 - August 2011
Disney Cruise Line June 2009 - August 2010
Skills
Cpr Certified, First Aid, Bloodborne Pathogens, Dance Instruction, Rock Climbing, Event Management, Event Hosting, Violin, International Education, Leisure Travel, Adventure Travel, Event Planning, Data Entry, Dance, Customer Service, Entertainment, Volunteer Management, Teaching
Education
Hope College 2005 — 2009
Bachelor of Science, History Education, Poli Sci
Hope College 2005 — 2008
Bachelor of Science (B.S.), History Teacher Education
The Walt Disney Company 2013 - Present
Disney Cruise Line July 2013 - December 2013
The Walt Disney Company June 2010 - January 2013
Skills
Acting, Singing, Customer Service, Safety, Courtesy, Efficiency, Organization, Entertainment, Teamwork, Research, Reading
Education
Fullerton College 2010 — 2014
Disney Cruise Line May 2012 - Present
Darien Lake Theme Park May 2011 - September 2011
Skills
Acting, Networking, Hospitality, Communication
Education
James Madison University 2009 — 2012
Bachelor of Arts (BA), Musical Theatre
Wheaton College 2008 — 2009
For a family out of the Myrtle Beach Area February 2013 - September 2013
Loews Hotels August 2011 - September 2012
ARAMARK April 2007 - December 2008
Pechanga Resort & Casino May 2006 - September 2006
Hilton August 2005 - March 2006
Sorrento Hotel October 2005 - February 2006
Disney Cruise Line October 2004 - April 2005
Walt Disney World January 2004 - August 2004
Disney Port Orleans 2004 - 2004
La Quinta March 2002 - December 2003
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Micros, Front Office, Food & Beverage, Resorts, Rooms Division, Revenue Analysis, Pre-opening, Banquets, Property Management..., Restaurants, Training, Process Scheduler, Catering
Education
Starkey International 2012 — 2012
Systems Certification for Household & Estate Management
Johnson & Wales University 2005 — 2008
B.A., Hotel Management
Intricut Designs June 2014 - Present
Voicecaster January 2014 - May 2014
JBI Studios February 2011 - January 2013
Universal Studios 2006 - 2011
Franklin Templeton Investments 2004 - 2005
Royal Caribbean International 1999 - 2003
Disneyland Paris 1998 - 1999
Disney Cruise Line 1998 - 1998
Walt Disney World 1996 - 1997
The Disney Store 1996 - 1996
Skills
Analysis, Customer Service, Leadership, Entertainment, Team Building, Management, Interviews, Editing, English, Social Networking, Social Media, Event Management, French, Event Planning, Film, Television
Education
Johnson and Wales University 1999 — 1999
Management Training Courses
Universite Pierre Mendes France 1994 — 1996
Associate's degree, Social Psychology
The International Centre July 2015 - Present
The International Centre November 2011 - Present
Disney Cruise Line December 2009 - October 2011
Disney Cruise Line October 2005 - December 2009
Disney Cruise Line May 2004 - October 2005
Hyphen - Innovative Hospitality Solutions June 2003 - January 2004
Princess Cruise Line September 2001 - October 2002
Princess Cruise Line January 2001 - July 2001
Princess Cruise Line May 2000 - November 2000
Princess Cruise Line September 1999 - March 2000
Skills
Troubleshooting, Computer Hardware, Software Documentation, Customer Service, Micros, Customer Satisfaction, Telecommunications, Networking, Microsoft Office, Microsoft Exchange, Disaster Recovery, Leadership, Cisco Technologies, Hotels, System Administration, Inventory Management, Team Leadership, Training, Management, Project Management, Windows, Integration, Vendor Management, Scope Management, Business Case, Strategic Vision, Fiber Optic Networks, Computer Network..., Desktop Deployment, IP Cameras, Workshop Facilitation, Negotiation, MICROS, Event Management, Hospitality
Education
Sheridan College 2012 — 2014
Certificate, Business Analysis, High Honours 4.0
Nexient Learning 2007 — 2008
MCSA, Computer Hardware and Networking
Wilfrid Laurier University 1997 — 2002
Bachelor of Arts Degree, French; Economics
Université de Pierre Mendès France 1998 — 1999
Economics and French
Disney University 1994 — 1995
Management-Disney Style
TL Kennedy 1989 — 1993
OSSD
Johnson & Wales University
Goal Management, Participative Leadership
Disney Cruise Line April 2012 - Present
Disney Cruise Line January 2007 - April 2012
Disney Cruise Line August 2002 - January 2007
Disney Cruise Line July 2000 - July 2002
Skills
Purchasing, Inventory Control, AMOS, Entertainment, Merchandising, Disney, Travel, Travel Management, Databases, Self-starter, Organized Multi-tasker, Motivated self-starter, Communication Skills, Entertainment Technology, Theatre, Customer Service, Project Management, Event Management, Social Networking, Theater, Hospitality, Event Planning
Education
Northeastern University 2014 — 2016
Master's degree, Project Management
Full Sail University 2008 — 2009
Bachelor, Entertainment Business, 4.0
Full Sail University 2007 — 2008
Associates, Show Production & Touring, 4.0
Service High School 1993 — 1997
Disney Cruise Line July 2015 - Present
Disney Cruise Line May 2015 - July 2015
Byers Family February 2011 - May 2015
Walt Disney World June 2014 - January 2015
Lamphier Family February 2014 - May 2014
Walt Disney World January 2011 - July 2013
Walt Disney World September 2010 - January 2011
Bass Pro Shops November 2007 - December 2009
Skills
Microsoft Office, Customer Service, Social Media, Microsoft Excel, PowerPoint, Leadership, Management, Microsoft Word, Social Networking, Team Leadership, Training, Event Planning, Facebook, Time Management, Windows, Social Media Marketing
Education
Georgia College and State University 2013 — 2014
Bachelor's Degree, Business Administration and Management, General
Georgia State University - J. Mack Robinson College of Business 2009 — 2013
Managerial Science
Georgia College and State University 2007 — 2009
Music Therapy/Therapist
Disney Cruise Line March 2015 - Present
Walt Disney World March 2005 - Present
Southwest Airlines March 2001 - March 2005
Skills
Customer Service, Event Management, Outlook, Microsoft Office, Microsoft Excel, PowerPoint, Budgets, Microsoft Word, English, Research, Windows, Teaching, Public Speaking, Strategic Planning, Negotiation, Editing, Logistics, Immigration Policy, Ship Security Officer
Education
University of Kansas 2000 — 2001
Kansas State University 1995 — 1999
Marysville High School
Disney Parks and Resorts Digital July 2014 - Present
Disney Cruise Line August 2007 - July 2014
The Walt Disney Company February 2005 - August 2007
The Walt Disney Company October 2004 - September 2005
Skills
Visio, SQL, Quality Center, Rational Rose, SharePoint, SAP, PowerPoint, ITIL, Agile Project Management, Project Management, MS Project, Software Documentation, Software Development, Project Planning, Testing, Training, HTML, Vendor Management, IT Management, Process Improvement, Requirements Analysis, Software Project..., Business Process..., PMP, Scrum, Windows, Business Objects, IT Operations, Project Portfolio..., Technical Support, .NET, Web Services, PMO, Program Management, Business Process, Access, CRM, Requirements Gathering, Agile Methodologies, Business Analysis, Troubleshooting, Project Coordination, Team Management, Resource Management, Budgets, Project Delivery, JIRA, Analysis, Integration, Change Management
Education
Indiana University Bloomington 1998 — 2002
Business, Business Management
Daniels Manufacturing Corporation May 2012 - Present
Serendipity Resources December 2011 - Present
Tews Company Recruiting Solutions December 2011 - May 2012
CTI Group Worldwide Services, Inc. September 2010 - December 2011
Disney Cruise Line May 1997 - August 2010
Skills
International &..., Excellent Relationship..., Excels in..., Proven Recruitment..., Effective team player
Education
Indiana State University
Master's degree, Personnel
Stephens College
Bachelor's degree, Communications/Minor: Psych
GoodLife Fitness June 2012 - Present
Head2Head May 2012 - Present
Delta Hotels May 2011 - April 2012
Fairmont Chateau Lake Louise January 2010 - May 2011
Carnival Australia October 2008 - December 2009
Georgian College April 2008 - August 2008
The Walt Disney Company- Disney Cruise LIne August 2006 - December 2006
Disney Cruise Line December 2003 - July 2004
Education
Georgian College 2000 — 2002
Hotel and Resort Operations, Hospitality Administration/Management
Georgian College
Human Resources Management
University of Ottawa / Université d'Ottawa
Communications
Interstate Hotels & Resorts August 2014 - January 2015
Marriott International November 2013 - July 2014
Disney Cruise Line January 2013 - October 2013
Disney Cruise Line January 2012 - January 2013
The GAP and Banana Republic October 2006 - December 2011
Skills
Sales, Customer Service, Microsoft Excel, Event Planning, Customer Satisfaction, Sales Operations, Visual Merchandising, Cash Handling Experience, OPERA, Fidelio, VingVision, Micros, Property Management..., Microsoft Word, PowerPoint, Outlook, CCOW, OARS, OnVoy, AIMS, POS, HotSOS, MARSHA, MICROS
Education
Kennesaw State University 2009 — 2010
Attended, General Studies
Jacksonville State University 2005 — 2006
Attended, Education
AG Audiovisual May 2014 - Present
Consultant 2005 - Present
Nomad Productions, Inc. April 2005 - October 2014
Crystal Cruises June 2013 - September 2013
The Juilliard School February 2012 - May 2013
Dallas Theater Center March 2010 - February 2012
Disney Cruise Line March 2008 - March 2009
Royal Caribbean Cruises, Ltd. January 2007 - March 2008
Skills
Lighting Design, Stage Lighting, Audio Engineering, Theatre, Production Managment, Lighting Control, Video Production, Studio Lighting, Video Editing, Professional Audio, Creative Writing, Electrical..., LED lighting systems, Film Production, Studio Recording, Live Recording, Camera Operating, Projectors, Stage Rigging, Audio Visual Support, Audio Visual Rental, Digital Recording, Windows 7, Windows XP Pro, Windows Vista, Microsoft Office, Electrical Equipment, Electric Power
Education
Middle Tennessee State University 2001 — 2005
Bachelor of Science (B.S.), Communication and Media Studies
University of Texas in Dallas 2011 — 2011
Lighting Design
John C Calhoun State Community College 1999 — 2001
Disney Cruise Line May 2015 - Present
Sodexo July 2014 - May 2015
Thomas Caterers of Distinction February 2014 - July 2014
The Children's Museum of Indianapolis September 2011 - February 2014
Omni Hotels November 2010 - September 2011
Walt Disney World January 2008 - January 2009
Skills
Meeting Planning, Hospitality, Event Management, Event Planning, Hotels, Hospitality Management, Food & Beverage, Tourism, Corporate Events, Hospitality Industry, Customer Service, Trade Shows, Sponsorship, Banquets, Weddings, Catering, Hotel Management, Budgets, Production Schedules, Marketing, Social Media, Project Planning, Contract Management, Sales, Presentations, Sales Presentation..., Convention Services, Non-profits..., On-site Execution, On-site Services, Wedding Planning, Guest Service Management, Site Inspections, Operations Management, Social Networking, Coordinating Events, Fundraising, Parties, Private Events, Resorts, Coordinating Special..., Banquet Operations, Micros, Galas, Restaurants, Guest Recovery, Wedding Management, Restaurant Management, Delphi, Museum Education
Education
Indiana University Bloomington 2002 — 2007
Bachelor of Science (B.S.), Tourism and Travel Services Management
Indiana University-Purdue University at Indianapolis 2007 — 2007
Tourism and Travel Services Management
Disney Parks & Resorts September 2015 - Present
Walt Disney World April 2010 - September 2015
Walt Disney World June 2000 - April 2010
Walt Disney World January 1999 - June 2000
Disney Cruise Line January 1998 - September 1998
Oscar Mayer June 1996 - September 1997
Skills
Social Media, Event Planning, Event Management, Marketing Communications, Social Networking, Facebook, Public Relations, Microsoft Office, Customer Service, Marketing Strategy, PowerPoint, Public Speaking, Digital Media, Microsoft Excel, Leadership, Social Media Marketing, Training, Hospitality, Microsoft Word, Entertainment, Time Management
Education
Florida State University 1992 — 1996
Bachelor of Arts (B.A.), Interpersonal Communication
Disney Cruise Line October 2011 - Present
Disney Cruise Line January 2007 - October 2011
Walt Disney World Business Planning and Development January 1995 - March 1997
Chubb 1986 - 1991
Skills
Strategic Planning, Team Building, Forecasting, New Business Development, Financial Analysis, Financial Modeling, Marketing Strategy
Education
The College of William and Mary - The Mason School of Business 1991 — 1993
MBA
Georgetown University - The McDonough School of Business 1983 — 1986
Bachelor of Science (BS)
New Canaan High School 1978 — 1982
Disney Cruise Line January 2012 - Present
Homewood Suites by Hilton Lancaster July 2010 - September 2011
universal athletic club February 2007 - July 2010
Education
HACC, Central Pennsylvania's Community College
Corporate Communications
Blue Man Group April 2015 - Present
Universal Orlando Resort March 2015 - Present
Disney Cruise Line 2012 - 2014
Busch Gardens Williamsburg May 2010 - January 2012
FAO Schwarz October 2008 - May 2010
Ballet Tech September 2008 - September 2009
Sesame Place May 2004 - October 2008
Skills
Management, Auditions, Event Planning, Entertainment, Event Management, Theatre, Stage, Customer Service, Stage Management, Music, Musical Theatre, Social Media
Education
Indiana University of Pennsylvania 2004 — 2008
Bachelor's Degree, Theatre/Theater
Saint Hubert Catholic High School for Girls 2000 — 2004
High School
Disney Cruise Line 2010 - Present
Hilton Worldwide 2007 - 2010
Walt Disney World 2004 - 2007
Orlando Utilities Commission 1999 - 2004
American City Business Journals 1993 - 1999
Skills
Internal Communications, Copywriting, Media Relations, Corporate Communications, Social Media, Speechwriting, Executive Communications, Strategic Leadership, Public Affairs, External Communications, News Writing, Journalism, Editorial, Creative Writing, Public Relations, Marketing Communications, Speech Writing, Executive Writing
Education
Guilford College
Bachelor's Degree
Disney Cruise Line January 2011 - Present
The Walt Disney Company July 2014 - May 2015
The Walt Disney Company June 2007 - January 2011
Indiana University of Pennsylvania September 2004 - May 2007
Indiana University of Pennsylvania January 2004 - May 2007
Education
Indiana University of Pennsylvania 2002 — 2007
Bachelor of Science (BS)
Take One Productions June 2013 - Present
All Stage and Sound September 2012 - Present
Disney Cruise Line February 2012 - June 2012
PSAV October 2011 - February 2012
Live Labs – Full Sail University November 2010 - August 2011
Rude City Riot - Full Sail University July 2011 - July 2011
House of Blues November 2010 - July 2011
18th Gala February 2011 - February 2011
Skills
Live Events, Lighting, Sound, Audio Post Production, Video, Entertainment, Logic Pro, Video Production, Video Editing, Camera, AV, Stage
Education
Full Sail University 2009 — 2011
Bachelor of Science (BS), Show Production and Touring
Disney Vacation Club May 2015 - Present
The Walt Disney Traval Company- Anaheim May 2014 - May 2015
Disney Cruise Line May 2012 - December 2013
The Walt Disney Company- Disney Store- Florida Mall July 2011 - June 2012
The Walt Disney Company- Disney's Typhoon Lagoon April 2011 - May 2012
The Walt Disney Company- Disney Store- Florida Mall July 2011 - October 2011
The Walt Disney Company- Disney Store- Times Square October 2010 - March 2011
Skills
Theatre, Stage, Event Management, Training, Management, Acting, Team Building, Voice Over, Television, Video, Time Management, Parties, Stage Management, Musical Theatre, Tourism, Performing Arts, Theatrical Production, Event Planning
Education
Fullerton College 2014 — 2015
Business Administration, Hospitality Administration/Management
Utah State University 2011 — 2013
Economics
Mississippi School of the Arts 2007 — 2010
High School Diploma, Theatre
Fairmont Hotels & Resorts March 2014 - Present
Fairmont Hotels and Resorts July 2012 - March 2014
Lake Lanier Islands Resort, NE Georgia September 2010 - July 2012
Westin Atlanta North February 2008 - September 2010
Proof of the Pudding July 2007 - December 2007
Disney Cruise Line September 2003 - May 2005
Skills
Delphi, Meeting Matrix, Special Events, Resorts, Hotels, Restaurants, Food & Beverage, Event Management, Hospitality, Corporate Events, Hospitality Industry, Food, Catering, Event Planning, Banquets, Convention Services, Culinary Skills, Hospitality Management, Leadership, Meeting Planning, Revenue Analysis, Sales, Weddings
Education
Johnson & Wales University 2005 — 2007
MBA, Hospitality and Tourism
The University of Georgia 2000 — 2003
BA, History
Disney Cruise Line June 2013 - Present
Education
Hofstra University 2007 — 2011
BFA, Peformance
Holland America Line and Seabourn May 2003 - Present
Louisville Zoo 2002 - 2002
Disney Cruise Line 1999 - 2002
Holland America Line 1991 - 1999
Phillip Morris March 1998 - July 1998
Skills
Sales, Sales Management, Direct Sales, Sales Process, Customer Service, Customer Satisfaction, Customer Acquisition, Hospitality, Hospitality Management, Hospitality Industry, Hospitality Consulting, Sales & Marketing..., Account Management, Sales Growth, New Business Development, Customer Retention, Revenue Enhancement, Relationship Marketing, Building Relationships, Guset Service Management, Tourism, Business Development, Cruises, Event Management, Hotels, Leadership, Leisure, Leisure Travel, Travel Management
Education
James Madison University 1982 — 1987
BS, History and Political Science
The Joshua Seth Company, LLC January 2001 - Present
The Joshua Seth Company, LLC January 2000 - Present
Disney Cruise Line 2012 - 2013
PlayhouseSquare January 2011 - 2012
National Speakers Association 2009 - 2011
Princess Cruises 2005 - 2009
Skills
Entertainment, Theatre, Public Speaking, Improvisation, Comedy, Television, Magicians, Social Media Marketing, Corporate Events, Video, Stage, Marketing Strategy, Motivational Speaking, Stage Management, Emcee, Parties
Education
New York University 1989 — 1991
BFA, Film, TV, Radio, and Philosophy
Hampshire College
Keller Williams NYC September 2014 - Present
Disney Cruise Line October 2013 - May 2014
Healthline Networks, Inc. July 2013 - September 2013
Impact Demonstrations September 2012 - September 2013
IAB May 2013 - June 2013
Lazard Asset Management August 2011 - May 2013
Atrium Staffing November 2010 - May 2013
Prospect Theatre Company 2012 - 2012
Focus Pointe Global September 2009 - May 2010
The Stella Adler Studio of Acting 2010 - 2010
Skills
Theatre, Acting, Entertainment, Performing Arts, Communication Skills, Singing, OS X, Social Networking, Administrative Work, Real Estate Transactions, Real Estate Sales..., Real Estate Advisory..., Real Estate Marketing, Blogging, Communication, Public Speaking, Event Planning, Public Relations, Teaching, Event Management, Organizational..., Voice Over, Press Releases, Microsoft Office, Mac OS X, Social Media, Facebook, Writing, Organization, Childcare, Product Demonstration, Teaching Acting, Marketing, Real Estate License
Education
Kent State University 2006 — 2009
Master of Fine Arts (MFA), Acting, 4.0
Pepperdine University 2002 — 2006
Bachelor's Degree, Public Relations, Musical Theatre, 3.89
CVCA
CVCA
BraunAbility March 2014 - Present
Spark Marketing Co January 2011 - Present
Diversified Marketing Strategies June 2010 - March 2014
Purdue University Calumet August 2011 - December 2011
Horseshoe Casino June 2008 - January 2010
The Times Media Company June 2004 - June 2008
Disney Cruise Line January 2004 - June 2004
Manistee News Advocate January 2001 - January 2004
Skills
InDesign, Logo Design, Email Marketing, Layout, Advertising, Newsletters, Publications, Creative Direction, Graphic Design, Web Design, Brochures, Social Media, Dreamweaver, Copywriting, Adobe Creative Suite, Graphics, Magazines, Marketing, Photoshop, Press Releases, Facebook, Web Content Management, Direct Mail, Social Media Marketing, B2B, SEO, Print, Illustrator, Posters, Pre-press, QuarkXPress, CSS, Google Analytics, Art Direction, Mac, Corporate Identity, Event Management, Corporate Branding, HTML + CSS, Outdoor Advertising, Trade Shows, Logos, Mailings, CMS, Web Analytics, HTML, Wordpress, Presentations, Prezi, PowerPoint development
Education
Indiana University-Northwest 2010 — 2010
Purdue University Calumet 1996 — 2001
Bachelor of Arts, English, professional writing minor in Journalism
MiFX (Freelance) July 2014 - Present
Advanced Presentation Products May 2012 - July 2014
MiFX (Freelance) 2010 - 2012
Carnival Corporation 2008 - 2010
Westbury National Show Systems Ltd 2006 - 2008
Disney Cruise Line 2005 - 2006
Royal Caribbean Cruises, Ltd. 2003 - 2005
AVW-TELAV 2001 - 2003
Korcom Studios 1999 - 2001
Canadian Armed Forces 1997 - 1999
Skills
Audio Engineering, A/V Installation, A/V System Design, A/V systems, Video Conferencing, Sound, AV, Crestron, Customer Service, Lighting, Digital Signage, Live Events, Professional Audio, Video, Event Management, Project Management, Management, Corporate Events, Integration, Live Sound, Entertainment
Education
Humber College 2003 — 2003
Theatre/Theater
Humber College 2001 — 2001
Hospitality Administration/Management
Disney Cruise Line January 2015 - Present
Orlando Attractions Magazine December 2013 - Present
SeaWorld Orlando July 2014 - January 2015
Clarke Allen Group May 2013 - June 2013
Skills
Organization Of Events, Destination Management..., Hospitality Management, Hospitality Consulting, Travel Planning, Leisure Travel, Travel Arrangements, Online Travel, Apollo GDS, Contemporary Dance, Jazz Dance, Hip-Hop Dance, Modern Dance, Ballet, Singing, Acting, Event Planning, Events Coordination, Disney Vacations, Disney, Puppetry
Education
King's College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Tourism and Travel Services Management
Self August 2009 - Present
KJK Productions January 2009 - Present
The Walt Disney Company September 2007 - February 2009
Paper Mill Playhouse October 2008 - December 2008
Beef and Boards Dinner Theatre January 2008 - March 2008
Disney Cruise Line 2005 - 2007
McCarter Theatre November 2006 - December 2006
Mt. Washington Valley Theatre Company June 2001 - August 2006
Hangar Theatre July 2004 - August 2004
Skills
Voice Over, Musical Theatre, Character Voices, Customer Service, Working With Children, Theatre, Voice Acting, Acting, Singing, Drama, Commercials
Education
Voice One 2010 — 2010
Voice Over
Ithaca College 1999 — 2003
BFA, Musical Theatre
Alexander W. Dreyfoos Jr. School of Arts 1995 — 1999
HS, Theatre
MEDITECH May 2010 - Present
Johnson & Johnson July 2009 - April 2010
Preston Marketing Concepts June 2006 - June 2009
Disney Cruise Line January 2003 - May 2006
Skills
Event Planning, Social Media Marketing, Social Networking, Marketing, Event Management, Social Media, Facebook, Microsoft Excel, Microsoft Office, Public Relations, Access, Blogging, Customer Service, Editing, Customer Product..., Sales, Training
Education
Johnson & Wales University 2007 — 2009
BA, Business Management
Johnson & Wales University 2006 — 2007
AS, Business Administration
The New York Palace August 2015 - Present
Disney Cruise Line May 2012 - August 2015
Walt Disney World College Program January 2009 - May 2012
Micato Safaris June 2010 - August 2010
Skills
Customer Service, Hospitality, Event Management, Hotels, Event Planning, Hospitality Industry, Hospitality Management, Training, Resorts, Front Office, Revenue Analysis, Food & Beverage, Tourism, Hotel Management, Restaurants, Guest Service Management, Management, Microsoft Excel, Microsoft Word
Education
Penn State University 2007 — 2011
Hotel, Restaurant, and Institutional Management, Hospitality Administration/Management
University of Virginia 2010 — 2010
Semester At Sea, Study Abroad - General Education Courses
Florida State University 2008 — 2008
Hospitality and Tourism, Study Abroad - Leysin, Switzerland
The Bar Method Dallas May 2015 - Present
Nerium International March 2014 - Present
Republic National Distributing Company August 2013 - July 2015
Dallas Cowboys April 2012 - May 2015
Disney Cruise Line January 2011 - November 2011
Red Bull February 2008 - June 2009
The Maury Show 2008 - 2009
Skills
Entertainment, Acting, Theatre, Voice Acting, Stage, Television, Musical Theatre, Singing, Video Production, Final Cut Pro, Video Editing, Film, Video, Dance, Music, Event Planning, Customer Service, Marketing, Social Networking
Education
Kean University 2005 — 2009
Bachelor of Fine Arts (BFA), Radio and Television Broadcasting Technology/Technician
Kean University
Bachelor of Arts (B.A.)
Freelance September 2015 - Present
Local IATSE 97 July 2009 - Present
Disney Cruise Line March 2011 - April 2014
Berks Jazz Fest 2010 March 2010 - April 2013
Reading Royals Hockey Team October 2009 - March 2011
Deswert Productions June 2010 - August 2010
Reading Royals Hockey Team January 2009 - May 2009
Sheetz, Inc. January 2007 - May 2009
Berks Jazz Fest 2009 April 2009 - April 2009
Skills
Final Cut Pro, Video Production, Videography, Post Production, Technical..., Microsoft Office, Management Skills, Lighting for Video and..., GameOps Commander, AMX, Adobe Photoshop, Hog3 Lighting Board, Pyrotechnics
Education
Kutztown University of Pennsylvania 2002 — 2009
Bachelor of Science, Electronic Media/Computer Science
Disney Cruise Line June 2015 - Present
Disney Cruise Line June 2014 - May 2015
DoubleTree by Hilton September 2012 - May 2014
Alpha Phi Sorority August 2013 - April 2014
Alpha Phi Sorority, Florida State University January 2012 - December 2012
Convention and Visitors Bureau April 2012 - June 2012
Kids Incorporated January 2011 - January 2012
Alpha Phi Sorority September 2011 - October 2011
Skills
Cash Register, Front Office, Phone Skills, Phone Etiquette, Blogging, Marketing, Sewing, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Publisher, Time Management, Organizational..., Facebook, Social Media Marketing, Event Planning, Photoshop, Public Speaking, Social Media, Customer Service, Fundraising, Hospitality, Management, Social Networking, Event Management, Teamwork, Microsoft Office, Leadership, Telephone Skills
Education
Florida State University - College of Business 2013 — 2014
Master of Science in Marketing, Graduate School
Florida State University 2009 — 2013
Bachelor of Science in Marketing, Minor in Hospitality
Gulf Coast High School 2005 — 2009
Sports and Entertainment Marketing Academy
Nashville Teaching Fellows May 2015 - Present
KinderCare March 2015 - May 2015
Disney Cruise Line July 2013 - December 2014
Liberty Science Center February 2013 - June 2013
Wolf Hollow Wildlife Rehabilitation Center July 2012 - September 2012
Lawrence University January 2012 - June 2012
Lawrence University January 2012 - June 2012
YMCA September 2008 - June 2012
Perch Home November 2009 - December 2011
Let's Get Ready June 2009 - August 2011
Skills
Tutoring, Research, Teaching, Grant Writing, Community Outreach, Public Speaking, Statistics, Non-profits, Data Analysis, PowerPoint, Microsoft Office, Customer Service, Social Media, Volunteer Management
Education
Lawrence University 2008 — 2012
Bachelor of Arts (B.A.), Biology
Disney Cruise Line May 2015 - Present
Kent State University August 2010 - May 2015
Rubber City Shakespeare Company November 2014 - March 2015
Aurora Community Theatre December 2014 - February 2015
Weathervane Community Playhouse May 2008 - August 2014
Teaching English as a Foreign Language January 2014 - May 2014
Weathervane Community Playhouse July 2010 - December 2013
Walt Disney World January 2013 - August 2013
Cedar Fair Entertainment Company May 2012 - August 2012
Walt Disney World June 2011 - August 2011
Skills
Stage Lighting, Theatre, Stage Management, Event Planning, Facebook, Photoshop, Sewing, Public Speaking, Social Media, Microsoft Office, PowerPoint, Adobe Creative Suite, Stage, Scenic Painting, Theatrical Production, Lighting, Set Design, Costume Design, Entertainment, Performing Arts
Education
Kent State University 2010 — 2015
Bachelor of Fine Arts (BFA), Technical Theatre/Theatre Design and Technology
Disney Cruise Line January 2015 - Present
Universal Orlando Resort November 2013 - Present
Universal Orlando Resort August 2014 - November 2014
Busch Gardens: Europe February 2013 - August 2013
Skills
Event Planning, Public Relations, PowerPoint, Social Media Marketing, Microsoft Office, Advertising, Sports Marketing, Microsoft Excel, Social Media, Research, Facebook, Event Management, Public Speaking, Social Networking, Editing, Marketing, Customer Service, Marketing Communications, HTML
Education
George Mason University 2008 — 2012
Communications-Public Relations, Minors: Business, Events Management
United Airlines May 2015 - Present
Salt Table July 2014 - December 2014
Georgia Southern University August 2009 - December 2014
Mannys Grille November 2012 - May 2013
Disney Cruise Line July 2012 - October 2012
Skills
Foreign Languages, Philosophy, Writing, Childcare, Spanish-speaking, French, Teaching English as a..., Tutoring, Literature, Spanish, Time Management, Critical Thinking
Education
Georgia Southern University 2009 — 2014
Bachelor of Arts (B.A.), Philosophy and French, 3.1
Disney Cruise Line July 2015 - Present
Disney Cruise Line July 2015 - Present
CORE STUDIOS January 2015 - May 2015
Broadway Academy Of Performing Arts April 2013 - April 2014
Boys & Girls Clubs of the Tennessee Valley November 2011 - April 2013
UCLA 2011 Summer humanities Research Institute 2011 - 2011
Anything is Possible (Hallerin Hill Morning Show) May 2010 - May 2010
KCS Family and Community Engagement 2010 - 2010
Emerald Youth Foundation (JustLead) May 2008 - July 2008
Tennessee's Childrens's Dance Ensemble October 2006 - July 2007
Skills
Microsoft Word, Peer Mentor, Microsoft Office, PowerPoint, Outlook, Research, Windows, Public Speaking, Youth Mentoring, Performing Arts, Microsoft Publisher, Volunteer Management, Leadership, Program Management, Grants, Grant Writing, Event Management, Community Outreach, Youth Development, Social Services, Event Planning
Education
UCLA 2011 — 2011
Summer Research Institute, African-American/Black Studies
Lane College 2007 — 2011
Bachelor of Arts (B.A.), Sociology
Grant Thornton LLP (Canada) August 2015 - Present
Chartered Professional Accountants of Ontario (CPA Ontario) May 2013 - Present
Certified Management Accountants of Ontario October 2011 - May 2013
Disney Cruise Line April 2011 - August 2011
Skills
Event Planning, Conference Coordination, Adult Education, Coordinate Events, Marketing Communications, Social Media Marketing, Event Management, Corporate Events, Public Relations, Program Management, Entrepreneurship, Management, Time Management, Public Speaking, Training, Customer Service, Strategic Planning, Social Media, Team Leadership, Teamwork, Microsoft Excel, Budgets
Education
George Brown College 2009 — 2011
Hospitality, Special Event Planning
Law Offices of Douglas L. Collins July 2014 - Present
The Boobé Sisters January 2013 - Present
The Movie Guys Showcast November 2009 - Present
Law Offices of Bruce T. Armstrong, Chtd. September 2004 - August 2013
Disney Cruise Line 1999 - 2000
Skills
Entertainment, Improvisation, Television, Acting, Event Planning, Film Production, Final Cut Pro, Film, Event Management, Stage, Radio, Video, Theatre, Commercials, Comedy, Screenwriting, Voice Over, Music, Social Media, Video Production, Public Speaking, Editing, Feature Films, Producing, Drama, Voice Acting, Performing Arts, Singing
Education
Chautauqua Theatre Conservatory
Certificate, Drama and Dramatics/Theatre Arts, Musical Theatre
Jamestown Community College
Associate's Degree, Theatre and Communications, Cum Laude
State University of New York College at Fredonia
BFA Musical Theatre, Musical Theatre, Cum Laude
CH Robinson November 2013 - Present
C.H. Robinson November 2013 - Present
PepsiCo June 2011 - June 2013
Disney Cruise Line December 2010 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Marketing, Inventory Management, Time Management, Leadership, Team Building, Customer Satisfaction, Sales
Education
Minnesota State University, Mankato 2008 — 2011
Bachelor of Science (BS), Parks, Recreation and Leisure Facilities Management
North Dakota State University 2007 — 2008
Foods, Nutrition, and Wellness Studies, General
Fond du Lac Tribal and Community College 2005 — 2008
Bachelor of Arts (B.A.), General Studies
The Wharton School - Wharton Entrepreneurship November 2012 - Present
The Wharton School - Wharton Entrepreneurship August 2010 - November 2012
University of Pennsylvania November 2009 - August 2010
Disney Cruise Line February 2005 - September 2005
Disney Cruise Line May 2004 - February 2005
Disney Cruise Line February 2004 - May 2004
Disney Cruise Line January 2003 - February 2004
AmeriCorps VISTA 2001 - 2002
Special People In Northeast (SPIN) Inc 2000 - 2001
Skills
Social Media, Research, Event Management, Non-profits, Social Media Marketing, Strategic Planning, Editing, Microsoft Office, Social Networking, Nonprofits, Marketing Communications, Fundraising, Staff Development, Management, Program Development, Training, Entrepreneurship, Recruiting, Community Outreach, Higher Education, Business Strategy, Start-ups
Education
University of Melbourne 2008 — 2009
MEd, Education (Research)
University of Melbourne 2007 — 2007
Masters degree, Youth Health and Education Management
La Salle University 1997 — 2001
BA, Psychology, magna cum laude
Switch March 2008 - Present
Showman Fabricators September 2003 - February 2008
NY Neo-Futurists April 2004 - June 2007
Switch June 1999 - August 2003
Shakespeare Festival of St. Louis 2001 - 2003
Orlando Shakespeare Festival January 1999 - May 1999
Disney Cruise Line September 1998 - December 1998
Six Flags St. Louis May 1998 - August 1998
Arrow Rock's Lyceum Theatre May 1997 - August 1997
SIUE Summer Showbiz May 1996 - August 1996
Skills
Event Management, Theatre, Sound, Live Events, Event Planning, Production Managment, Stage Management, Corporate Events, Creative Direction, Management, Trade Shows, Stage, Video, Relationship Marketing, Video Editing, Brand Awareness, Public Relations, Digital Media, Audio Engineering, Social Networking, Facebook, Creative Writing, Sound Design, Theatrical Production, Music, Stage Lighting, Film, Project Management
Education
Southern Illinois University, Edwardsville 1994 — 1998
Bachelors, Technical Theatre & Design
Joliet Junior College 1992 — 1994
General Education
Joliet West High School 1988 — 1992
The EntreprenewHer April 2015 - Present
The Entreprenewer August 2012 - Present
Lifebook 2011 - Present
Virtuoso 2014 - 2014
The Allen Groupe July 2010 - August 2012
The Allen Groupe September 2007 - 2010
The Strategic Coach 2004 - 2007
Disney Cruise Line 2001 - 2001
Skills
Speaking Engagements, Facilitation, Workshop Facilitation, Public Speaking, Leadership Development, Team Building, Organizational..., Executive Coaching, Coaching, Strategic Planning, Management Development, Marketing, Entrepreneurship, Succession Planning, Fundraising, Program Management, Proposal Writing, Leadership, Management Consulting, Training, Change Management, Customer Service, Business Development, Employee Engagement, Organizational..., Human Resources, Strategy, Culture Change, Personal Development, Staff Development, Performance Management, Small Business, Team Leadership, Emotional Intelligence, Project Management, Social Media, Event Planning, Employee Relations, Recruiting, B2B, Event Management, Operations Management, Business Planning, Business Coaching, Consulting, Time Management, Organizational Design, Management, Talent Management
Education
Illinois State University 1997 — 2001
BS, Commercial Recreation
Lake Zurich High School 1993 — 1997
Norwegian Cruise Line Holdings Oceania Cruises Regent Seven Seas Cruises April 2015 - Present
The Institute of Financial Operations September 2013 - April 2015
Disney Cruise Line November 2003 - May 2013
Landry & Kling, Inc. March 2002 - May 2003
Orient Lines, Inc. February 1993 - February 2002
Ocean Cruise Lines / Pearl Cruises January 1990 - January 1993
Skills
Site Inspections, Cruises, Corporate Meetings, Incentives, Sales Management, Business Travel, Disney, Leisure Travel, Hotels, Incentive Travel, Meeting Planning, Hospitality, Pre-opening, Corporate Events, Training, Trade Shows, Hospitality Industry, Hospitality Management, Budgets, Event Management, Management, Resorts, Tourism, Contract Negotiation, Revenue Analysis, Tour Operators, Travel Management, Yield Management, Food & Beverage, Cruise Lines, Account Management, New Business Development, Incentive Programs, Hotel Booking, Online Travel, Destination Marketing, Strategic Partnerships, Strategic Leadership, Leadership, Strategic Planning, Qualitative Research, Luxury Cruise, Hotel Management, Catering, Sales Prospecting, Building Relationships, Business Networking, Sales, Strategy, Sales Operations
Education
Illinois State University 1985 — 1989
Bachelor of Science, Public Relations / Communications
Nerium International March 2015 - Present
Private June 2008 - Present
McFarlane Promotions October 2013 - Present
Push April 2011 - Present
Central Casting August 2009 - Present
World crawl May 2014 - January 2015
Disney Cruise Line February 2014 - April 2014
Disney Cruise Line November 2011 - April 2014
Radio Disney September 2012 - January 2014
Encore Nationwide February 2011 - January 2014
Skills
Entertainment, Acting, Film, Theatre, Performing Arts, Improvisation, Television, Social Media, Customer Service, Entertainment Industry, Disney, Modeling, Teaching, Tutoring, Bartending, CPR Certified
Education
Glendale Community College 2014 — 2016
Choice center leadership university 2012 — 2012
Emotional intelligence
Fullerton College 2010 — 2012
In progress, Communications
Don Bloomfield 2011 — 2011
Acting
Donovan Scott 2011 — 2011
Improv
Walt Disney World 2005 - Present
McAuliffe Investments 2003 - Present
Walt Disney World 2012 - 2014
Disney Cruise Line 2010 - 2012
Walt Disney World 2007 - 2009
Walt Disney World 2003 - 2005
Walt Disney World 2004 - 2004
Franklin Pierce University 2000 - 2003
KGO-TV 2001 - 2001
Skills
Entertainment, Event Management, Leadership, Hospitality, Stage, Training, Customer Service, Theme Parks, Event Planning, Corporate Events, Live Events, Parties, Production Managment, Marketing Communications, Publicity, Comedy, Resorts, Theatre, Public Relations, Television, Theatrical Production, Disney, Outlook, Brand Awareness, Facebook, Social Networking, Stage Management, Festivals, Casting, Trade Shows, Entertainment Industry, Acting, Talent Booking, Video Production
Education
Franklin Pierce University 1999 — 2003
Bachelor's, Mass Communication & Event Production
Richmond, The American International University in London 2001 — 2001
Associates, Theater
Disney Cruise Line February 2015 - Present
Disney Cruise Line June 2014 - January 2015
Canyon Ranch June 2013 - June 2014
The Biltmore Hotel July 2012 - May 2013
The Biltmore Hotel March 2011 - July 2012
The Biltmore Hotel August 2009 - March 2011
Mandarin Oriental Hotel Group January 2008 - July 2009
Mandarin Oriental Hotel Group September 2006 - January 2008
Mandarin Oriental Hotel Group April 2006 - September 2006
Skills
Hospitality Industry, Hospitality Management, Hotels, Hospitality, Tourism, Hotel Management, Hotel Reservations, Outlook, Customer Service, Employee Relations, Microsoft Office, Staff Training, SMS, SpaSoft, HotSOS, Front Office, Customer Satisfaction, Restaurants, Spa, Hotel Booking, Micros, Pre-opening, Yield Management, Rooms Division, Food & Beverage, Revenue Analysis, Property Management..., Training, Banquets, Resorts, Concierge Services, Opening Hotels
Education
Johnson & Wales University
Bachelor of Science, Hospitality Management
Johnson & Wales University
Associates of Science, Travel and Tourism Management
Time Warner Cable, NY1 March 2014 - Present
Disney Cruise Line April 2012 - February 2014
Pennsylvania Cable Network January 2009 - April 2012
Pennsylvania Cable Network 2008 - January 2009
Freedom Valley YMCA October 2002 - September 2008
First Generation January 2008 - June 2008
Kutztown University 2007 - 2008
Skills
Premiere, Photoshop, HTML, Video Production, Camera, Photography, HD Video, Final Cut Pro, Videography, Video Editing, Video, Final Cut Studio, Editing, Broadcast, Broadcast Television, Camera Operating, Entertainment, Mac, Film, Sound, Multimedia, Adobe Creative Suite, Audio Post Production, Camera Operation
Education
Kutztown University of Pennsylvania 2004 — 2008
BS Science, Electronic Media
Walt Disney World June 2015 - Present
Walt Disney World July 2011 - June 2015
Disney Cruise Line October 2008 - July 2011
Walt Disney World February 2004 - October 2008
Skills
Digital Marketing, Digital Strategy, Marketing Strategy, Brand Management, Advertising, Project Management, Communication, Teamwork, Operations Integration, Social Networking, Event Management, Marketing Communications, Email Marketing, Strategy, Social Media Marketing, Marketing, Marketing Management, Social Media
Education
Florida State University 1993 — 1997
Bachelor of Science (BS), Marketing
Florida State University 1993 — 1997
BS, Management
Disney Cruise Line March 2013 - Present
Carnival Cruise Lines May 2012 - November 2012
The Morrison Bruce Center January 2012 - May 2012
Stretch-n-Grow August 2011 - May 2012
James Madison University Recreation Center January 2011 - May 2012
Nanny June 2010 - August 2011
Tsunami Swim Team June 2010 - July 2011
Churchland Swim Club May 2009 - August 2009
Churchland Swim Club May 2007 - August 2009
Churchland Swim Club May 2006 - August 2009
Skills
American Red Cross..., American Red Cross CPR..., American Red Cross..., Proficient in Microsoft..., American Sport..., American Red Cross...
Education
James Madison University 2008 — 2012
Bachelor of Science, Kinesiology; Exercise Science
BonsaiDigital.com January 2011 - Present
Fox Networks Group December 2007 - Present
Turner Broadcasting August 2011 - August 2011
CBS Corporation June 2011 - June 2011
Western Union May 2011 - June 2011
Disney Cruise Line January 2011 - February 2011
NASA January 2010 - January 2011
Aspen Marketing Group 1997 - 2002
Jeff Arthur Productions / Florida Sound Recording Studios 1991 - 2001
Skills
Video, Television, Pro Tools, Recording, Post Production, Final Cut Pro, Audio Editing, Entertainment, Music Videos, Photoshop, Editing, Producing, Video Production, Mastering, Sound Design, Broadcast, Film Production, Music, Video Editing, Adobe Creative Suite, Photography, Digital Media, Documentaries, Avid, Audio Engineering, HD Video, Production Managment, Film, Mac, Sound
Education
Full Sail University 1986 — 1988
AS, Recording Arts
Georgia State University 1981 — 1982
none, Comm. Music / Recording
Disney Cruise Line February 2014 - Present
Disney Cruise Line August 2013 - February 2014
Walt Disney World October 2012 - August 2013
Universal Orlando June 2011 - August 2013
Walt Disney World June 2010 - June 2012
University of Massachusetts Amherst February 2009 - May 2011
UMass Theatre Guild May 2009 - May 2010
Disney University January 2008 - May 2010
Ocean Properties Ltd June 2000 - August 2009
Walt Disney World August 2007 - January 2008
Skills
Social Media, Leadership, Customer Service, Event Planning, Time Management, Microsoft Office, Facebook, Hospitality, Public Speaking, Theatre, Microsoft Word, PowerPoint, Press Releases, Event Management, Social Networking, Microsoft Excel, Research, Outlook, Project Management, Process Improvement, Accounting, Financial Accounting, Continuous Improvement, Logistics, Problem Solving, Training, Troubleshooting, Windows
Education
Isenberg School of Management, UMass Amherst 2006 — 2011
BBA, Accounting
University of Massachusetts at Amherst - Isenberg School of Management 2006 — 2011
BS, Hospitality and Tourism Management
My Office and More April 2014 - Present
734 Citrus Holdings, LLC d/b/a Silver Nip Citrus December 2012 - April 2014
National Employer Services, Inc. August 2002 - October 2012
Florida Southern College December 2006 - December 2008
Tampa-Hillsborough County Expressway Authority March 2001 - August 2002
Tampa-Hillsborough County Expressway Authority July 1998 - August 2002
Disney Cruise Line June 1994 - July 1998
Walt Disney World January 1992 - June 1994
X A Systems December 1989 - May 1991
Computer Task Group January 1980 - December 1989
Skills
Leadership, Start-ups, Financial Reporting, QuickBooks, Microsoft Excel, Accounting, Payroll, Financial Analysis, Managerial Finance, Financial Accounting, Microsoft Word, PowerPoint, Budgets, Insurance, Cash Flow, Negotiation, Customer Service, Analysis, Outlook, Small Business, General Ledger, Business Planning, Sales, Human Resources, Employee Benefits, Administration, Writing, Problem Solving, Public Speaking, Organization
Education
Florida Southern College 2003 — 2006
MBA, Accounting
Robert Morris University 1976 — 1979
BS/BA, Accounting, Information Systems
Disney Cruise Line March 2013 - Present
The Walt Disney Company December 2007 - March 2013
Houghton Mifflin Harcourt April 2005 - December 2007
Houghton Mifflin Harcourt December 2000 - April 2005
Skills
SharePoint, Business Objects, SDLC, Visio, SQL, ITIL, Business Intelligence, Citrix, Microsoft SQL Server, Disaster Recovery, Oracle, Project Management, Business Analysis, HTML, Windows Server, Data Warehousing, JavaScript, Windows, Analytics, Collaborative Problem..., Problem Analysis, CTFL Certification, Requirements Analysis, Requirements Gathering, Teamwork, Team Management, SOX Compliancy, PCI Standards, Quality Assurance, Software Quality..., Quality Center, SoapUI, Siebel CRM, HP Service Manager, Visual Basic, SSH Client, Mac, CRM
Education
University of Phoenix 2006 — 2008
Bachelor of Science (BS), Information Technology/Information Systems
Florida State University 1994 — 1997
Associate's degree
Orlando International Fringe Theatre Festival 2010 - Present
Disney Cruise Line January 2008 - Present
Disney Cruise Line July 2004 - January 2008
Walt Disney World January 2002 - July 2004
Walt Disney World July 1999 - January 2002
Disney Event Productions July 1998 - July 1999
Walt Disney World April 1997 - July 1998
Walt Disney World August 1996 - April 1997
Carolina Productions Group, Inc. August 1995 - August 1996
Fiesta Texas Theme Park June 1993 - August 1995
Skills
Theme Parks, Entertainment, Creative Direction, Event Management, Disney, Corporate Events, Event Planning, Theatre, Performing Arts, Production Managment, Musical Theatre, Stage Management, Stage
Education
Full Sail University 2010 — 2011
MS, Entertainment Business
Mars Hill University 1984 — 1988
BA, Musical Theatre
The Governor's School of North Carolina
Choral Music, Theatre
Disney Cruise Line May 2013 - Present
Publix July 2008 - Present
Spherion Professional Services September 2010 - September 2011
Lockheed Missiles and Space April 1982 - January 1993
Skills
Data Entry, Customer Service, Outlook, Administrative..., File Management, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Time Management, Call Center, Spreadsheets, Customer Satisfaction, Office Equipment, Access, Inventory Management, Lotus Notes, Process Scheduler, Phone Skills, PeopleSoft, Recruiting, Telephone Skills, Team Building
Education
Heald College 1978 — 1979
Secretarial, Administrative Assistant
Camden High School
DeAnza College
General Education
Celebrity Crusie Lines March 2012 - Present
The Bus of Fun August 2011 - April 2012
Solutions in Marketing June 2004 - July 2011
Disney Cruise Line 2010 - 2011
Community High School District 218 August 2008 - September 2010
Alan. B Shepard Community Swim Lessons August 2008 - May 2009
Pro-Sports Experience April 2008 - August 2008
Skills
Promotions, Inventory Management, Scheduling, Non-profits, Working With Children, Field Marketing, Safety Management, Team Leadership, Tourism, Hospitality, Staff Training, Public Speaking, Group Presentations, Marketing Research, Customer Service, Small Business..., Event Management, Adobe Photodeluxe, Fundraising, Social Media, Budgeting, Entertainment, Event Planning, Microsoft Office, Marketing, Budgets, Management, Nonprofits
Education
International Academy of Design and Technology-Chicago 2004 — 2009
Bachleor of Fine Arts, Advertising Communications
KMP Travel - A Cruise Planners, American Express Travel Franchise May 2012 - Present
.Com Marketing May 2010 - December 2011
KMP Marketing, Inc. January 2000 - May 2010
Seminole State College of Florida January 2001 - December 2002
Disney Cruise Line February 1997 - September 1999
The Walt Disney Company 1995 - 1997
Skills
Event Management, Marketing Communications, B2B, Entrepreneurship, Customer Insight, Cruises, Tourism, Travel Planning, River Cruises, Corporate Events, Direct Sales, Luxury Expeditions, Meeting Planning, Group Travel, Incentive Travel, Leisure Travel, International Travel, Accredited Cruise..., Adventure Travel, Group Cruises
Education
Georgetown University - The McDonough School of Business 1991 — 1993
MBA, Business, Marketing
University of San Francisco 2009 — 2009
Masters Certificate in Internet Marketing, Business, Management, Marketing, and Related Support Services
University of California, Irvine 1977 — 1997
BFA, Performing Arts
Carbonite October 2014 - Present
Carbonite January 2012 - December 2014
Carbonite March 2010 - January 2012
Carbonite August 2008 - April 2010
Carbonite March 2008 - August 2008
Disney Cruise Line January 2006 - December 2007
The Walt Disney Company June 2005 - January 2006
Skills
Email Marketing, Social Media Marketing, Marketing Communications, Webmaster Services, Product Marketing, Digital Marketing, Social Media, Lead Generation, Marketing, Integrated Marketing, Direct Marketing, Press Releases, Multi-channel Marketing, Web Analytics, Public Relations, Online Advertising, Marketing Strategy, E-commerce, Media Relations
Education
Isenberg School of Management, UMass Amherst 2001 — 2005
TRAVELPORT June 2012 - Present
HIGH TOUCH TECHNOLOGIES / ATTAIN TECHNOLOGIES May 2006 - June 2012
WALGREENS August 2005 - May 2006
CHAOS DESIGNS, INC. October 2002 - August 2005
ICC Systems, Inc. November 2001 - October 2002
Marriott's Barony Beach Club January 2000 - November 2001
Disney Cruise Line May 1999 - November 1999
Skills
Citrix, Windows Server, VMware, Troubleshooting, Networking, System Administration, Microsoft Exchange, Active Directory, Computer Hardware, LAN-WAN, Systems Engineering, ShoreTel, Sonicwall, Watchguard, Kaspersky, Scripting, VMware vSphere, Red Hat Linux, Application Support, End User Support, Apple, Macintosh, Android, Mobile Devices, Network Support, Thin Client, VDI, HP Server Hardware, Cisco UCS, Office 365, VMware vCenter, VMware ESX, VMware ESXi, Devon IT
Education
Kansas State University 1993 — 1997
Bachelor’s Degree, Hotel and Restaurant Management with a Minor in Business
Technical College of the Lowcountry 2001 — 2004
Associate’s Degree, Industrial Technology with a Concentration in Electronics
Disney Cruise Line April 2013 - Present
Walt Disney World May 2010 - April 2013
Walt Disney World June 2007 - May 2010
Skills
Live Events, Video Production
Education
Full Sail University 2010 — 2011
Masters of Science, Entertainment Business
State University of New York College at Fredonia 2003 — 2007
Bachelor of Arts, Music Business
LEGOLAND Florida April 2013 - Present
Disney Cruise Line January 2012 - December 2012
Walt Disney World Resort August 2007 - December 2011
Penn-Florida Realty Corporation November 2005 - December 2011
Tews Company June 2005 - October 2005
Walt Disney World Parks & Resorts January 2005 - June 2005
Walt Disney World Parks & Resorts August 2003 - December 2004
First Advantage (formerly CIC Enterprises) August 2000 - December 2004
Walt Disney World January 2003 - August 2003
Skills
Tourism, Microsoft Office, PowerPoint, Customer Service, Word, Excel, Event Planning, Event Management, Research, Budgeting, Retail, Coordination, Special Events, Tenant, Databases, Real Estate, Microsoft Excel, Budgets, Team Building, Marketing Strategy, Sales
Education
University of Central Florida - Rosen College of Hospitality Management 1945 — 2012
Master of Science in Hospitality & Tourism Management
Ashworth College - The School of Bridal Consulting 2006 — 2007
Career Diploma – Professional Bridal Consulting
Purdue University 2003 — 2005
Certificate, Organizational Leadership & Supervision
Indiana University - Kelley School of Business 2001 — 2004
Bachelor of Science in Business Administration, Marketing, Marketing Distribution Management, Economics
Pike High School 1997 — 2001
Academic Honors Diploma
Mary Kay Inc. March 2012 - Present
Disney Cruise Line March 1999 - September 2010
Skills
Hospitality, Hospitality Management, Resorts, Hospitality Industry, Hotels, Social Networking, Microsoft Office, Leadership, Social Media, Training
Education
Johnson and Wales University 1990 — 1994
BS, Hospitality Management
Envysion, Inc. 2015 - Present
Bain & Company 2013 - 2015
Disney Cruise Line 2009 - 2011
Disney Cruise Line 2008 - 2009
Progressive Insurance 2006 - 2008
Skills
Financial Analysis, Data Analysis, Financial Modeling, Competitive Analysis, Business Strategy, Analytics, Market Research, Strategic Planning, Strategy, Pricing, Microsoft Excel, Management Consulting, Corporate Finance, Analysis
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2011 — 2013
MBA
Kenyon College 2002 — 2006
BS
McCallie
Walt Disney World 2002 - 2007
Disney Cruise Line 1997 - 2001
Education
Fordham University 1990 — 1994
Virgin Holidays January 2009 - Present
Virgin Atlantic June 2002 - January 2009
Disney Cruise Line 1998 - 1999
Education
HACC, Central Pennsylvania's Community College 1994 — 1997
Disney Cruise Line October 2013 - Present
YMCA of the Palm Beaches October 2012 - March 2013
Chester Family YMCA September 2009 - August 2012
Sarasota Family YMCA 2004 - 2009
Skills
Training, Newsletters, Program Management, Time Management, Recruiting, Grants, Child Development, Management
Education
James Madison University 1996 — 2001
Bachelor of Science (B.S.), Pscyhology
Walt Disney World April 2011 - Present
Disney Cruise Line July 2007 - April 2011
Walt Disney World January 2003 - July 2007
Trilogy Audiometrics September 1985 - August 1997
Skills
Visio, Budgeting, Excel, Customer Relations, SharePoint, Customer Service, Start-ups, Leadership, Microsoft Excel, Business Analysis, Sales, Budgets, Data Center, IT Infrastructure..., IT Operations Management, Cruise Lines, Project Management, Networking
Education
Georgia Southern University - College of Business Administration 1998 — 2002
Bachelor of Business Administration (BBA), Management Information Systems, General
The DeVry University Atlanta Perimeter Center 1983 — 1985
Applied Science Electronics and Computer Technology, Micro-Electronics
Lowe's Companies, Inc. October 2014 - Present
Planned Parenthood of Indiana and Kentucky, Inc. November 2013 - October 2014
Ascension Health May 2011 - November 2013
Hoosier Burn Camp May 2010 - March 2011
Shelby Motors, Inc. May 1995 - October 2008
CNO Financial Group August 2003 - September 2008
Disney Cruise Line May 2002 - March 2003
Camp Tecumseh YMCA 1996 - 2002
Walt Disney World August 1998 - January 1999
Skills
PeopleSoft, Customer Service, Mentoring, Access, Excel, Fundraising, Microsoft Office, PowerPoint, Process Improvement, Research, Insurance, SharePoint, Customer Relations, Six Sigma, Social Media, Employee Relations, ITIL Certified, Human Resources, New Hire Orientations, Recruiting, Deferred Compensation, ADP Payroll, Coaching, Kronos, Temporary Placement, Microsoft Excel, Sourcing, Hiring, Talent Acquisition, College Recruiting, Technical Recruiting, Organizational..., Performance Management, Employee Engagement, Onboarding, Training, Internet Recruiting, Vendor Management, Applicant Tracking..., HR Policies, Job Analysis, FMLA, Succession Planning, Benefits Administration, Team Building, Workforce Planning, Leadership Development, Employee Benefits, Talent Management, Healthcare
Education
Illinois State University 1997 — 2002
Bachelor of Science (B.S.), Speech Communication and Rhetoric
Shooting Comet Productions 2010 - Present
People's Improv Theatre 2011 - Present
Off-Broadway 2009 - 2013
VH1 2011 - 2012
American Music Theatre 2009 - 2009
Nickelodeon 2008 - 2009
Disney Cruise Line 2006 - 2007
Henrico County Public Schools August 2002 - June 2005
School of the Performing Arts in the Richmond Community (SPARC) June 2003 - October 2004
Henrico County Public Schools September 2002 - June 2003
Skills
Acting, Improvisational Comedy, Sketch Comedy, Singing, Film Production, K-12 Education, Video Editing, Social Media Marketing, Social Networking, Marketing Strategy, Branding & Identity, Website Development, Website Building, Sales, Directing Talent, Musical Directing, Musical Theatre, Event Planning, Voice Over, Entertainment, Theatre, Performing Arts, Music, Social Media, Improvisation, Television, Playwriting
Education
Ithaca College 1998 — 2002
Bachelor of Arts (B.A.), Drama and Dramatics/Theatre Arts, General
Disney Cruise Line September 2005 - Present
Skills
Marketing, Social Media, Customer Service, Public Relations, Tourism, Event Management, Cruises, Training, Event Planning, Marketing Communications, Strategic Planning, Leadership, Hospitality
Education
Jacksonville University 1992 — 1995
Disney Cruise Line June 2014 - Present
Walt Disney World May 2012 - June 2014
Walt Disney World June 2011 - May 2012
AppleOne October 2010 - June 2011
Island One Resorts March 2006 - July 2010
Century Marketing International September 2005 - March 2006
Tempus Resorts International January 2004 - November 2004
JOSAM March 2000 - December 2003
Church Street Station January 1999 - March 2000
Skills
Employee Relations, Human Resources, Budgets, Customer Service, Software Documentation, Management, Microsoft Excel, Accounting, Training, Outlook, Accounts Receivable, Event Planning, Marketing, Employee Benefits, Accounts Payable, Customer Satisfaction, Time Management, Data Entry, Administrative..., Team Building, Strategic Planning, Hospitality, Operations Management, Leadership, Analysis, Online Social Networking, Veterans, Disney
Education
Florida Metropolitan University 2002 — 2004
MBA, Human Resources Management
Florida State University 1989 — 1993
BS, Sociology & English Literature
Osceola High School 1985 — 1989
Vail Resorts December 2014 - Present
Disney Parks & Resorts June 2010 - December 2014
The Walt Disney Company July 2008 - June 2010
The Walt Disney Company June 2007 - July 2008
The Walt Disney Company February 2005 - June 2007
The Walt Disney Company February 2002 - February 2005
The Walt Disney Company December 2000 - February 2002
Disney Cruise Line August 1996 - December 2000
The Walt Disney Company January 1994 - August 1996
Skills
New Business Development, Daily Operations, Process Improvement, Disney, Leadership, Collective Ba, International..., Entertainment, Operations Management, P&L Management, Strategic Planning, Business Development, Contract Negotiation, Event Planning, Project Management, Social Media, Strategy
Education
Rollins College - Crummer Graduate School of Business 2014 — 2016
Master of Business Administration (M.B.A.), Candidate - In process
Georgia State University 1988 — 1991
Bachelor of Science, Music Business
Crunch Fitness January 2015 - Present
Crunch Fitness April 2013 - November 2014
Disney Cruise Line August 2011 - March 2013
Rod Rodgers Dance Company September 2010 - August 2011
New York Theatre Ballet / Ballet School NY June 2010 - August 2011
Yogi Beans January 2010 - August 2011
ARTS CONNECTION September 2009 - August 2010
Skills
Theatre, Performing Arts, Dance, Public Speaking, Personal Training, Kettlebells
Education
National Academy of Sports Medicine 2011 — 2011
Certified Personal Trainer
James Madison University 2005 — 2009
Bachelor of Arts (B.A.), Dance
Doherty Memorial High School 2001 — 2005
Disney Cruise Line May 2013 - Present
Disney Cruise Line December 2012 - April 2013
Disney Cruise Line March 2010 - December 2012
Disney Cruise Line December 2009 - March 2010
Disney Cruise Line January 2008 - December 2009
Disney Cruise Line 2003 - 2008
Skills
Management, Resorts, Leadership, Marketing, Hospitality Industry, Hospitality, Human Resources, Cruises, Public Speaking, Project Planning, Revenue Analysis, Hospitality Management, Event Management, Tourism, Training, Customer Service, Event Planning, Hotels
Education
Kutztown University of Pennsylvania 1998 — 2001
BA, Communications and Public Relations
Children's Home Society of Florida 2012 - 2013
Freelance 2009 - 2013
Aquent 2010 - 2011
Disney Cruise Line 2006 - 2009
Disney Cruise Line 2003 - 2006
Disney Cruise Line 1998 - 2006
Walt Disney World 1997 - 1998
Walt Disney World 1995 - 1997
Walt Disney World 1993 - 1995
Walt Disney World 1991 - 1993
Skills
Advertising, Integrated Marketing, Social Media Marketing, Marketing, Marketing Strategy, Event Management, Email Marketing, Social Media, Marketing Communications, Digital Marketing, Event Planning, Creative Direction, Newsletters, Media Relations, Sponsorship
Education
Illinois State University 1986 — 1990
BS - Double Major, Public Relations, Recreation & Park Administration
Disney Cruise Line, Disney Vacation Club & Adventures by Disney August 2011 - Present
Disney Cruise Line January 2008 - August 2011
Skills
Public Relations, Graphic Design, Presentation..., Corporate Communications, Internal & External..., Public Affairs, Media Relations, Strategic Communications, Newsletters, Press Releases, Leadership, Marketing Communications
Education
University of Florida - Hough Graduate School of Business 2012 — 2014
Master of Business Administration (MBA)
Furman University 2003 — 2007
B.A., Business Administration
Disney Cruise Line January 2012 - Present
Disney Cruise Line August 2010 - January 2012
The Walt Disney Company December 2002 - August 2010
Walt Disney World Corporation December 2002 - August 2010
Skills
Visio, SharePoint, SQL, Microsoft SQL Server, Business Analysis, XML, Software Development, Oracle, C#, Requirements Analysis, .NET, Project Management, Databases
Education
International Academy of Design and Technology-Online
Associate of Arts (AA), Graphic Design
Nova Southeastern University
Bachelor of Science, Business Administration and Management, General
DSW Canada February 2015 - Present
Disney Cruise Line January 2012 - January 2015
Bath and Body Works Canada (Toronto) March 2009 - December 2011
Eddie Bauer (Toronto) June 2010 - October 2011
Starbucks Coffee Canada (Thornhill) February 2007 - March 2009
Blockbuster Video (Toronto) November 2002 - January 2007
Skills
Recruiting, Retail, Training, Sales, Management, Store Management, Visual Merchandising, Loss Prevention, Store Operations, Merchandising, Driving Results, New Store Openings, Customer Satisfaction, Leadership
Education
Seneca College 2008 — 2010
Certificate, Travel and Tourism
George Brown College 1998 — 2000
Food and Beverage Management
Universal Orlando July 2010 - January 2013
Disney Cruise Line October 2012 - December 2012
Disney Cruise Line June 2012 - October 2012
Richmond Shakespeare January 2012 - March 2012
SeaWorld Parks & Entertainment June 2011 - January 2012
SeaWorld Parks & Entertainment October 2010 - January 2011
SeaWorld Parks & Entertainment April 2009 - October 2010
Universal Orlando September 2009 - December 2009
Orlando Repertory Theatre February 2009 - April 2009
SeaWorld Parks & Entertainment September 2007 - November 2008
Skills
Theatre, Event Planning, Stage Management, Event Management, Directing, Microsoft Excel, Acting, Microsoft Office, PowerPoint, Customer Service, Performing Arts, Photoshop, Time Management, Entertainment, Teaching, Outlook, Theatrical Production, Microsoft Word, Video, Stage, Lighting
Education
University of Central Florida 2004 — 2008
BFA, Stage Management
Florida State University 2003 — 2004
BA, Theatre
St. Petersburg Catholic High 1999 — 2003
Wahoo's Riverhouse 2014 - 2015
Wahoo's Riverhouse 2014 - 2015
Holland America Line November 2010 - January 2014
Disney Cruise Line July 2011 - October 2011
Skills
Recording, Band, Music, Pro Tools, Piano, Guitar, Musicians, Bass, Percussion, Songs, Entertainment, Voice Over, Music Production, Guitarist, Singing, Event Management, Bands, Guitar Playing, Event Planning
Education
Indian River Community College 2002 — 2005
Associate's degree, Journalism
Various Major Entertainment Companies January 2011 - Present
Walt Disney World 2001 - 2010
Orlando Repertory Theatre 2009 - 2009
Disney Cruise Line 1999 - 2001
The Walt Disney Company 1998 - 2001
The Walt Disney Company 1998 - 2001
Six Flags Great Adventure 1991 - 1991
Skills
Entertainment, Theme Parks, Production Managment, Theatre, Stage Management, Directing, Event Management, Set Design, Creative Writing, Live Events, Stage, Acting, Theatrical Production, Festivals, Stage Lighting, Comedy, Musical Theatre, Performing Arts, Corporate Events, Improvisation, Voice Over, Disney, Casting, Film, Technical Direction, Dance, Voice Acting, Drama, Choreography, Lighting Design, Show Production, Puppetry, Stage Direction
Education
Florida State University 1978 — 1984
Bachelor of Music - Musical Theatre
Nutmeg Event Styling January 2014 - Present
Bella Bridesmaids August 2013 - Present
Mimosa Floral January 2012 - Present
The Ultimate Elf October 2005 - Present
Big Apple Florist May 2012 - April 2013
Disney Cruise Line October 2010 - September 2011
Walt Disney World August 2009 - June 2010
Skills
Customer Service, Teaching, Event Planning, Wedding Coordinating, Social Media, Microsoft Excel, Cold Calling, Holiday Decor, Email Marketing, Facebook, Social Networking, Marketing Strategy, Management, Event Management, Marketing
Education
Illinois State University
Royal Palm Yacht & Country Club October 2013 - Present
Disney Cruise Line October 2011 - February 2012
Disney Cruise Line October 2011 - February 2012
Carnival Cruise Lines December 1988 - July 2011
Skills
Menu Development, Culinary Skills, Catering, Food, Leadership, Fine Dining, Pre-opening, Banquets, Cuisine, Hotels, Hospitality Management, Food & Beverage, Resorts, Hospitality Industry, Hotel Management, Hospitality, Recipes, Cruises, Micros, Restaurants, Restaurant Management, Cost Control, Cooking, Customer Satisfaction, Tourism, Front Office, Revenue Analysis, Pastry, Chef, Sanitation, Menu Costing, Food Preparation, Italian cuisine, Menu Engineering, Guest Service Management, Mediterranean, Food Quality, Seafood, Wine, Food Safety, Food Service, Rooms Division, Food Cost Management, HACCP, Hygiene, Italian Cuisine, MICROS, Mediterranean Cuisine
Education
Hocking College 1987 — 1987
Master's degree, Cooking and Related Culinary Arts, General, 4.69
Ferncourt High School 1979 — 1984
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Disney Cruise Line October 2013 - Present
Disney Cruise Line May 2013 - August 2013
CompUSA August 2009 - February 2010
Skills
Computer Hardware, Laptops, Computer Repair, Hardware, Printers, Servers, Hard Drives, A+ Certified, Motherboards, Virus Removal, Windows 7, HP, Firewalls, Troubleshooting, Cisco Technologies, Cisco Routers, Computer Security, Wireless Networking, Windows Vista, XP, Networking, Network Security, Switches, TCP/IP, Help Desk Support, Windows Server, CCNA, Remote Desktop, VMware, Cisco IOS, Antivirus, Ubuntu, Network Engineering, Virtualization, VoIP, VMware ESX, Security, VPN, Hyper-V, Information Technology
Education
Seminole State College 2012 — 2014
Bachelor's of Science, Information Systems Technology (Network Security Track), Senior
Valencia College 2008 — 2012
Associate, Computer Engineering, Softmore
Valencia Community College 2008 — 2011
Associate's degree, Computer Engineering, Softmore
Florida Metropolitan University 2004 — 2007
Associate, Science; Criminal Justice
Disney Cruise Line March 2013 - January 2014
Greenwood Trails May 2012 - August 2012
Camp Ondessonk August 2011 - May 2012
Cedarkirk May 2011 - August 2011
Cedarkirk May 2008 - August 2010
Education
Hofstra University 2010 — 2011
Hillsborough Community College 2007 — 2009
Liberal Arts
Gula Productions LLC February 2013 - Present
Disney Cruise Line July 2012 - February 2013
Hall Associates Flying Effects June 2011 - July 2012
Northern Stage September 2010 - May 2011
Skills
Stage Lighting, Stage Management, Set Design, Theatre, Scenic Painting, Entertainment, Microsoft Office, Stage Rigging, Rigging
Education
Indiana University Bloomington 2005 — 2010
Bachelor of Arts (BA), Technical Theatre/Theatre Design and Technology
Disney Cruise Line
Skills
Cruises, Leisure Travel, Tourism, Tour Operators, Hospitality, Hotels, Hospitality Management, Food & Beverage, Hospitality Industry
Education
Florida State University 1985 — 1989
Bachelor of Science (B.S.), Communications/Public Relations/Journalism
Polk County School Board October 2006 - Present
Disney Cruise Line February 1997 - December 1999
Walt Disney World 1990 - 1997
Skills
Lesson Planning, Classroom Management, Research, Curriculum Design, Educational Technology, Curriculum Development
Education
Nova Southeastern University 2012 — 2013
Florida Southern College 1988 — 1991
Bachelor of Science (B.S.), Biology, General
Disney Cruise Line May 2013 - Present
Ameristar Casino May 2012 - May 2013
Ameristar Casinos, Inc. June 2011 - May 2012
Education
Iowa State University 2006 — 2008
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management