Experience
Oakley  May 2007 - Present
Disney Parks & Resorts  October 2006 - May 2007
Disney Cruise Line/Disney's Magical Express   October 2004 - October 2006
Disney Cruise Line   July 1999 - October 2004

Skills
SAP, Microsoft Office, Cisco, Crystal Reports, Visio, Intranet, Internet, Customer Service..., Recruiting, Development Of Employees, Training Facilitation, Interwieving, Mentoring, Team Building, Policy & Procedure..., Project Management, Problem Resolution, Sales, Event Planning, Customer Service, Coaching, Project Planning, Retail, Team Management, Interviews, Merchandising, Training, Leadership, Marketing, Management

Education
Colorado State University-Pueblo   1996 — 1999
Bachelor’s Degree, Psychology & Sociology

Pueblo South High School   1992 — 1996
High School

Experience
Disney Cruise Line   September 2013 - September 2014
Regal Palms Resort & Spa Management, LLC   October 2012 - June 2013
Cellynne Corporation   June 2009 - December 2011
ICI Paints  January 1981 - July 2008
AkzoNobel  1981 - 2008
ici paints  1981 - 2008
glidden  1981 - 2008
glidden  1981 - 2008
SCM Corp   1981 - 2008

Skills
Invoicing, Six Sigma, Customer Service, Budgeting, Word, Excel, Supply Chain, Performance Management, Coaching, Customer Experience, Process Improvement, Purchasing, Customer Relations, Employee Relations, Inventory Management, Problem Solving, Team Building, Team Leadership, Change Management, People Management, Logistics, Pricing, Microsoft Excel, Management, Budgets, Microsoft Word, Customer Satisfaction, Strategic Planning, Continuous Improvement, Sales, New Business Development, Outlook, Leadership

Education
Cuyahoga Community College   1981 — 1990

Parma Senior High   1976 — 1980

Experience
The Mark Travel Corporation  July 2015 - Present
The Mark Travel Corporation  June 2014 - July 2015
Disney Cruise Line   October 2013 - June 2014
Walt Disney World  September 2012 - October 2013
TotallyTrips.com   April 2005 - June 2012

Skills
Resorts, Sales, Airports, Vacation, Flights, Sales Management, Account Management, New Business Development, Marketing Strategy, Direct Sales, Sales Process, B2B, Marketing, Salesforce.com, Sales Operations, Business Development, Negotiation, Online Advertising, Customer Service, Hotels

Education
Central Bible College   1992 — 1995
Vocal Performance

Experience
Soho House West Hollywood LLC   July 2015 - Present
Just Ask Jess   2011 - Present
Mass Gatherings Production   January 2011 - Present
Posmetrics   April 2013 - September 2013
Disney Cruise Line   April 2012 - September 2012
Mr C Hotels   May 2011 - September 2011
L'Ermitage, Viceroy Hotel Group   May 2010 - January 2011
Morgans Hotel Group  August 2005 - January 2010
Walt Disney World  2004 - 2004

Skills
Hospitality, Rooms Division, Front Office, Hotels, Hospitality Industry, Micros, Revenue Analysis, Customer Satisfaction, Hospitality Management, Hotel Management, Restaurants, Resorts, Management, Recruiting, Pre-opening, Fine Dining, Hiring, Yield Management, Event Management, Sales, Food & Beverage, Tourism, Property Management..., Process Scheduler, Hotel Booking, Opening Hotels, Forecasting, Meeting Planning, Convention Services, Catering, Lodging, Culinary Skills, Pre-opening experience, Opera, Revenue Forecasting, Restaurant Management, Guest Service Management, Corporate Events, Marketing Strategy, Concierge Services, OnQ, Banquets, Menu Development, Customer Service

Education
Florida International University   2003 — 2007
Bachelors, Hospitality

Experience
Hilton Grand Vacations  October 2014 - Present
SeaWorld  January 2014 - April 2014
Pier 1 Imports  August 2013 - January 2014
Disney Cruise Line   April 2012 - May 2013
Disney Cruise Line   June 2011 - May 2013
Elon University  September 2010 - May 2011
The Walt Disney Company  June 2007 - April 2011
FranRadio - Franchise Show   July 2010 - August 2010
ESPN  November 2009 - November 2009
Bruno White Entertainment, Inc.   May 2009 - August 2009

Skills
Entertainment, Guest Service, Hospitality, Hosting, Theatre, Final Cut Pro, Facebook, Film, Video Editing, Video, Acting, Event Planning, Social Networking, iMovie, Event Management, Social Media, Microsoft Office, Designing, Corporate Events, HDV, Tumblr, Improvisation, Singing, Music

Education
Elon University   2007 — 2011
Bachelor of Arts, Theatre Studies; Bachelor of Arts, Media Arts & Entertainment with a concentration in Cinema

Experience
Merrithew Health & Fitness  January 2013 - Present
City Center Dance   September 2006 - December 2012
Disney Cruise Line   June 2009 - August 2012

Skills
Dance Teacher, Bikram Yoga, Microsoft Office, Microsoft Word, Microsoft Excel, First Aid, Customer Service, Leadership Development, Musical Theatre

Education
Hunter College   2009 — 2014
Bachelor of Arts (B.A.), Media Arts

IES Study Abroad Program
Ancient Studies/Civilization

Westchester Community College   2006 — 2008
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences, General Studies and Humanities, 3.94

Experience
Disney Cruise Line   January 2014 - Present
Disney Cruise Line   January 2014 - April 2015
Walt Disney World  February 2013 - November 2013
Walt Disney World  June 2012 - February 2013
Walt Disney World  January 2012 - June 2012
Caribbean Resort & Villas  April 2010 - February 2012
The Fudgery  June 2007 - May 2008

Skills
Customer Service, Time Management, Resorts, Hospitality, Front Office, Tourism, Hospitality Management, Organizing, Visitor Attractions, Training, Hospitality Industry, Mircrosoft Programs, Data Entry, PowerPoint, Word, Microsoft Word, Maximo Automated..., LILO, TAG, Front to Back Office, Diversity, Employee Training, Concierge Services, Hotel Booking, Fidelio Cruise Manager

Education
Coastal Carolina University   2010 — 2014
BA, Resort Tourism Management

Carolina Forest High School   2006 — 2010
High School Diploma

Experience
Disneyland Resort  February 2013 - Present
Musical Theatre Orange County   March 2015 - July 2015
CEC Entertainment  March 2014 - December 2014
Ford's Theatre  December 2012 - February 2013
Signature Theatre  October 2011 - January 2013
The John F. Kennedy Center for the Performing Arts  April 2012 - July 2012
Disney Cruise Line   December 2011 - March 2012
Ford's Theatre  August 2011 - October 2011
Interlochen Center for the Arts  June 2010 - August 2011

Skills
Musical Theatre, Choreography, Entertainment, Performing Arts, Theatre, Acting, Singing, Dance, Ballet, Tap Dance, Jazz, Gymnastics, Film, Theatrical Production, Shakespeare, Event Planning

Education
East Carolina University   2007 — 2011
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication

Experience
American Airlines  May 2013 - Present
The Walt Disney Company  December 2012 - May 2013
Disney Cruise Line   2009 - 2012
Walt Disney World  May 2007 - June 2008
Walt Disney World  May 2005 - May 2007
Walt Disney World  May 2004 - September 2004

Skills
Guest Recovery, Team Building, Hands-on Training, Instructor-led Training, Leading Meetings, Microsoft Word, Microsoft Office, Telephone Reception, Receptionist Duties, Outlook, Childcare, Customer Service, Tourism, Time Management

Education
Eckerd College   2005 — 2009
Bachelor's degree, Communication, General

Bridgton Academy   2004 — 2004

Experience
EY  January 2015 - Present
EY  May 2014 - January 2015
Disney Cruise Line   November 2012 - May 2014
Society for Human Resource Management at UCF   March 2012 - December 2012
Disney Cruise Line   March 2010 - November 2012
The Walt Disney Company  December 2007 - March 2010
The Walt Disney Company  June 2007 - December 2007

Skills
Recruiting, Human Resources, Onboarding, HRIS, Personnel Management, Leadership, New Hire Orientations, Succession Planning, Temporary Placement, Management, Process Improvement, Time Management, Interviews, Microsoft Office, Social Media, Talent Management, Training, Talent Acquisition, College Recruiting, Employee Engagement, Performance Management

Education
University of Central Florida   2008 — 2012
Bachelors of Science in Business Administration, Human Resources

Delta College   2004 — 2006
Associates in Liberal Arts

Experience
Disney Cruise Line   2011 - 2012
Canaveral Port Authority  2009 - 2011
City of Palm Bay  1993 - 2008

Skills
Strong working..., Ability to mediate., Understanding..., Organized and..., Thorough..., Accident..., Management and..., Scheduling shifts and..., Drug and Alcohol..., Culturally diverse,..., Discipline..., Court room presense and...

Education
Everest University - Melbourne   2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.87 GPA

Florida Metropolitan University   2004 — 2007
Bachelor's degree, Criminal Justice/Law Enforcement Administration, 3.87 GPA

Brevard Community College   1992 — 1992
Certification, Law Enforcement Academy

Experience
Disney's Fairy Tale Weddings  August 2012 - Present
Just Marry!, Inc   December 2011 - Present
Disney Cruise Line   July 2011 - August 2012
Walt Disney World  January 2006 - July 2011

Skills
Event Planning, Time Management, Managing Events, Problem Solving, Customer Service, Leadership, Hospitality, Social Networking, Microsoft Office, Corporate Events, Event Management, Social Media, Meeting Planning, Parties, Wedding Planning, Weddings, Social Media Marketing, Marketing, Sales, Facebook, Public Speaking, Hospitality Industry

Education
Capital College, Pennsylvania State University   2002 — 2005
Bachelor of Education (BEd), Elementary Education and Teaching

Ramapo College of NJ   2001 — 2001

Experience
The Disney Store  July 2015 - Present
Disney Cruise Line   May 2014 - December 2014
Chicago Title Agency   March 2014 - May 2014
Desert Foothills Preschool   January 2014 - February 2014
On Track Academy   July 2013 - January 2014
AmeriCorps  September 2012 - July 2013
AmeriCorps  September 2011 - July 2012
Golden Spoon Franchising  January 2008 - July 2009
Scottsdale Ranch Animal Hospital   November 2006 - March 2007

Skills
Tutoring, Fundraising, Community Service, Classroom, Training, Youth Mentoring, Service Learning..., Cpr Certified, Public Schools, Event Planning, Project Managment, Animals, Baby Sitting, Shift Managing, Civic Engagement, College, Food Service, Social Services, Serving Homeless, Proposal Writing, Learning Disabilities, Preschool, Elementary Education, Middle School, High School Students, Disney Vacations, Cruise Lines, Recreation, Interactive..., Guest Service Management, Fire Safety, Safety Management..., Disney, Social Media, Customer Service, Community Outreach, Program Development, Public Speaking, Event Management, Microsoft Office, Social Networking, Teaching, Project Management

Education
Grand Canyon University   2015 — 2018
Elementary and Special Education, 3.85 GPA

Disney University   2014 — 2017
Certificate, Traditions

Concordia University-Portland   2009 — 2011
N/A, Social Work

Desert Mountain High School   2005 — 2009
High School, Diploma

Experience
Foxx Friends Pet Care   August 2014 - Present
PetSmart  2012 - June 2014
The Walt Disney Company  2002 - 2005
Disney Cruise Line   2001 - 2002
South Shore Mental Health  1996 - 1999

Skills
Cashiering, Store Management, Pets, Sales, Digital Photography, Driver, Collateral, Loss Prevention, Planograms, Retail Sales, Store Operations, Visual Merchandising, Inventory Control, POS, Cash Register, Merchandising, Driving Results, Profit, Retail, Time Management, Inventory Management, Data Entry, Shrinkage, Inventory, Customer Satisfaction, Telephone Skills, Customer Experience, Microsoft Word, Animal Work, Schedules, Graphic Design, Employee Training, Microsoft Office, Phone Etiquette, Customer Retention, Hiring, Animal Welfare, Outlook, Customer Service, Team-oriented, Creative Problem Solving, Teamwork, Leadership, Merchandise, Process Scheduler, Animal Husbandry, Supply Ordering, Cash Handling Experience, Hiring Personnel, Merchandise Planning

Education
Elgin Community College   2010 — 2012
Associate's degree, Graphic Design

Experience
Westfield Group/Westfield Insurance  April 2014 - Present
Xerox  April 2012 - April 2014
Marriott Vacation Club International  May 2009 - April 2012
Marriott Vacation Club International  May 2008 - May 2009
Disney Cruise Line   May 2007 - December 2007
Disney Cruise Line   August 2004 - May 2007
Disney Cruise Line   October 2003 - August 2004
Disney Cruise Line   August 2002 - October 2003

Skills
Management, Training, Event Planning, Event Management, Leadership, Hotels, Food & Beverage, Customer Service, Tourism, Budgets, Resorts

Education
DePauw University   1998 — 2002
Bachelor of Arts, Communications and Sociology

The University of Queensland   2001 — 2001
Sociology and Communiations

Experience
LMG, Inc.   December 2014 - Present
Universal Orlando  November 2012 - Present
Disney Cruise Line   September 2013 - December 2014
Universal Orlando  July 2009 - November 2012

Skills
Special Events, Microsoft Office, Attractions, Guest Service, Theme Parks, Event Management, Event Planning, Hospitality, Customer Service, Facebook, Tourism, Social Media Marketing

Education
University of Central Florida   2009 — 2012
Bachelor of Science (B.S.), Meeting and Event Planning

Brevard Community College   2006 — 2009
Associate of Arts (AA), General Studies

Experience
Disney Cruise Line   January 2013 - Present
Contracted  March 2008 - Present
Bayport Condominiums Association of Brevard Inc   November 2007 - December 2011
L. George Leonard, CPA, PA   May 2002 - December 2007

Skills
Public Accounting, Federal/State/Local Tax..., Account Reconciliation, Accuracy & Efficiency, Team Contribution, Financial Accounting, QuickBooks, Payroll, Journal Entries, Financial Statements, Accounting, Accountants, Invoicing, Accounts Receivable, Peachtree, Bookkeeping

Education
University of Central Florida   2004 — 2012
B.S.B.A, Accounting, 3.3

Eastern Florida State College   2002 — 2004
Associate of Arts (A.A.), Business Administration

Experience
Universal Studios  July 2015 - Present
Disney Cruise Line   November 2013 - Present

Skills
Guest Service, Communication, Public Speaking, Customer Service, Social Networking

Education
Eastern Florida State College   2013 — 2016
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services

Experience
Disney Cruise Line   August 1998 - Present
Global Travel International  October 1997 - August 1998

Skills
Tourism, Hotels, Hospitality, Cruises, Hospitality Industry, Hospitality Management, Leisure Travel, Event Management, Travel Management, Resorts, Customer Service, Hotel Management, Revenue Analysis, Event Planning, Food & Beverage, Social Media, Leisure, Sales Management, Customer Satisfaction, Social Media Marketing

Education
Elmira Business Institute   1995 — 1996
Travel and Tourism, Tourism and Travel Services Management

Corning University   1980 — 1982
Liberal Arts in Science, Business, Management, Marketing, and Related Support Services

Experience
The Years Project  July 2015 - Present
WNET New York Public Media  July 2013 - July 2015
Dan Rather Reports  January 2012 - July 2013
Dan Rather Reports  August 2011 - January 2012
The Columbus Dispatch  August 2007 - January 2012
Scholastic  July 2010 - November 2011
Men's Fitness  May 2009 - October 2009
Mamma Mia  2007 - 2008
Disney Cruise Line   2004 - 2005

Skills
Member of Actor's Equity, Blogging, Editing, Creative Writing, Journalism, Digital Media, Social Media, Copywriting, Storytelling, Television, Copy Editing, Video Editing, Editorial, Wordpress, Social Media Marketing, Acting, Photography, Event Management, Public Speaking, Theatre, Video Production, Video, Facebook, Voice Over, Press Releases, Final Cut Pro 7, Musical Theatre, Entertainment, Directing, Singing, Documentaries, Producing, Magazines, Film, Broadcast, Multimedia, Radio, News Writing, New Media, Final Cut Pro

Education
Columbia University - Graduate School of Journalism   2008 — 2010
MS, Journalism

Northwestern University   1999 — 2003
BS, Communications

The Wellington School

Experience
Sportball  January 2012 - Present
Sportball  August 2008 - Present
Carleton University  September 2010 - December 2010
Disney Cruise Line   2005 - 2006

Skills
Data Entry, Excel, Administrative Support, Word, Inventory Management, Customer Service, Spreadsheets, PowerPoint, Microsoft Office, Outlook, Merchandising, Supervisory Skills, Administration, Troubleshooting, French

Education
Carleton University   2007 — 2010
Bachelor of Science, Biology, Minor in Chemistry

Experience
Shoreline Sightseeing  July 2012 - Present
Disney Cruise Line   November 2010 - May 2012
The Chicago International Film Festival   August 2010 - November 2010
Lincoln Park Zoo  April 2008 - August 2010
The Chicago International Film Festival   August 2007 - November 2007
Club Med  November 2006 - August 2007

Skills
Choreography, Event Planning, Event Management, Theatre, Film, Fundraising, Entertainment, Marketing, Public Speaking, Training, Festivals, Sales, Tourism

Education
DePaul University   2002 — 2006
Bachelor of Arts (B.A.), Communication, General, 3.78

Experience
The Walt Disney Company  February 2015 - Present
The Walt Disney Company  August 2013 - February 2015
Disney Cruise Line   October 2012 - August 2013
The Walt Disney Company  June 2012 - October 2012
Woodmere Capital Group   March 2012 - May 2012
Adult Literacy League  October 2010 - April 2012
Covendium   September 2011 - February 2012
Citigroup  May 2011 - August 2011
PCE  May 2011 - May 2011
Concordia College  April 2009 - May 2010

Skills
Valuation, Finance, Financial Modeling, Financial Analysis, Loans, Credit, Portfolio Management, Investments, Economics, Corporate Finance, Banking, Due Diligence, Alternative Investments, Real Estate, Risk Management, Market Research, Analysis, Equities, Data Analysis, Strategic Financial..., Management, Business Strategy, Leadership, Budgets, Strategy

Education
Rollins College - Crummer Graduate School of Business   2010 — 2012
MBA, Finance, Entrepreneurship

Concordia College   2006 — 2010
Bachelor of Arts, Economics - Finance, Spanish

West Fargo High School

Experience
South Pike 24 Hour Fitness   2013 - Present
Disney Cruise Line   December 2010 - Present

Skills
Yoga, Personal Training, Travel, Running, Dance, Sports Coaching, Youth Programs, Childcare, Fitness Instruction

Education
Elon University   2006 — 2010
Bachelor of Arts (BA), Elementary Education and Teaching

Freeport Area Senior High School   2002 — 2006

Experience
Starboard Cruise Services  September 2015 - Present
Brookstone  November 2013 - September 2015
Disney cruise line   March 2010 - October 2012
Restoration Hardware  November 2007 - November 2010
Bath & Body Works  January 2002 - August 2007

Skills
Hospitality, Teamwork, Management, Customer Satisfaction, Training, Project Planning, Strategic Planning, Crowd Control, Logistics, Employee Relations, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Team Leadership, Team Management, Inventory Management, Inventory Control, Furniture, Live Performer, New Hire Orientations, New Hire Training, Process Scheduler, Payroll, Accounts Payable, AutoCAD, Photoshop, Interior Design, Renovation, Retail Sales, Multi-unit Retail..., Retail, Time Management, Merchandising, Customer Service, Sales, Visual Merchandising, Store Management, Hiring, Event Planning, Forecasting, Store Operations, P, Leadership, Event Management, Coaching, Public Speaking, Social Media, Loss Prevention

Education
Fashion Institute of Design & Merchandising   2006 — 2008
Associate of Arts (A.A.), Interior Design

Lansing Community College   1991 — 1992
Theatre/Theater

Experience
The Old Globe  July 2015 - Present
San Diego Opera  November 2012 - Present
The Old Globe  April 2015 - June 2015
The Old Globe  September 2014 - November 2014
The Old Globe  June 2014 - August 2014
The Old Globe  July 2013 - November 2013
Lamb's Players Theatre  September 2012 - December 2012
North Coast Repertory Theatre  March 2012 - June 2012
J*Company   March 2012 - May 2012
Disney Cruise Line   May 2010 - February 2012

Skills
Costumes, Fashion, Illustrator, Film, Sewing, Visual Merchandising, Photoshop, Styling, Theatre, Photography, Retail, Fashion Design, Draping, Entertainment, Apparel, Social Media Marketing, Textiles, Photo Shoots, Costume Design, Wardrobe, Merchandising, Editing, Advertising

Education
Fashion Careers College   2012 — 2013
Certificate, Fashion/Apparel Design

Columbia College Chicago   2005 — 2009
BA, Arts, Entertainment, and Media Management

Experience
Modern Myth Productions   March 2009 - Present
Actor  January 2008 - Present
Disney Cruise Line   2011 - 2012
Shane Salk   January 2008 - 2012

Skills
Final Draft, Screenwriting, Post Production, Film, Film Production, Video Production, Final Cut Pro, Acting, Improvisational Comedy, Producing, Voice Over, Writing, Comedy, Physical Comedy, Entertainment, Video, Stage, Drama, Theatre, Voice Acting, Dialects, Independent Film, Television

Education
Chapman University   2004 — 2008
BFA, Theater Performance

Experience
Interplay Entertainment Corp.  January 2011 - March 2012
Rocket Gaming Systems  December 2009 - February 2012
IGT  September 2008 - December 2009
Global Gaming Group   January 2007 - September 2008
Disney Cruise Line   July 2006 - October 2006
Morning Star Publishing Company  December 2003 - July 2006
Southern Methodist University  September 2001 - April 2003

Skills
Cubase, Pro Tools, Logic Pro, Peak, Sound Forge, Reason, Photoshop, Final Cut Studio, Premiere, InDesign, QuarkXPress, Anime Studio, Flash, iMovie, iWeb, RapidWeaver, Entourage, Word, Excel, Alienbrain, Outlook, Tortoise SVN, Sound Design, Audio Engineering, Composition, Editing, Theatre, Recording, Audio Mixing, Voice Over, Music Production, Audio Post Production, Studio Recording, Live Sound, MIDI, Sound Editing, Audio, Microsoft Excel, Microsoft Word, Music, Sound, Video Production, After Effects, Multimedia, Video Games

Education
Central Michigan University
BFA, Broadcast & Cinematic Arts (Audio/Video)

Mott Community College
AAS, Marketing Management

Various Colleges
Multimedia / Web / Visual Design

Experience
Disney Cruise Line   2014 - 2014
Princess Cruises  2010 - 2012
Disney, RCCL, Seabourn, Carnival, Premier, Regency various Production Agencies   January 1994 - June 2004
Royal Caribbean Cruises, Ltd.   1989 - 1997

Skills
Entertainment, Musical Theatre, Singing, Acting, Theatre, Cruises, Tourism, Music, Hotels, Hospitality Industry, Hospitality, Resorts, Film, Performing Arts, Pre-opening, Customer Satisfaction, Cruise Lines, Stage Management, Leisure, Live Events, Emcee, Teaching, Event Management, Event Planning, Educational Leadership, Theatrical Production, Classroom Management, Lesson Planning, Curriculum Design, Curriculum Development, Elementary Education, Instructional Design, Staff Development, Stage, Educational Technology, Literacy, Tutoring, Special Education, Instructional Technology, Differentiated..., Classroom, Teacher Training, Smartboard, K-12, Higher Education, Excellence in..., Music Performance,..., Singer, Actress,..., leasing consultant, Hospitality Management

Education
Burt Reynolds Institute for Theater Training-(BRITT)
Theater, Performance, Voice, Musical Theatre

Eastern Connecticut State University
Bachelor's Degree, Major-Communications Minor- Music and Theater

New York University Tisch School of the Arts- CAP21-(Collaborative Arts Project)
Music Performance and Music Theory

Wesleyan University-CCY (Center for the Creative Youth)-Scholarship
Music performance, Theater and Art

Experience
Amplify Education  May 2013 - Present
Scholastic  December 2011 - May 2013
Math Solutions  October 2010 - April 2012
Math Solutions  February 2010 - October 2010
Disney Cruise Line   September 2008 - July 2009
Corporate Cleaning Services LLC   2007 - September 2008
Music Lesson Center   2004 - 2005
Chiropractic Care Center  1998 - 2000

Skills
Event Planning, Project Management, Instructional Design, Budgets, Social Media, Editing, Educational Technology, Publishing, Market Research, Vendor Management, Entertainment, Video, Conflict Resolution, Digital Asset Management, Event Management, Social Media Marketing, Music Education, Media Production..., Acting, Video Production, Voice Over, Creative Direction, Curriculum Design, Film, Copy Editing, Digital Media, Teaching, Management, Public Speaking, Customer Service

Education
DePaul University   2005 — 2007
M.M., Applied Voice

University of Wisconsin-Eau Claire   2001 — 2005
B.M., Applied Voice

Experience
Royal Caribbean International  June 2011 - Present
Coyotes Street Bar and Restaurant   July 2009 - November 2010
Hotel De Brett   November 2008 - May 2009
Hilton Auckland   October 2007 - October 2008
Mexican Kitchen   May 2007 - September 2007
Disney Cruise Line   2004 - 2007
Newscafe Green Point   September 2003 - May 2004
The Merrion Hotel  October 2001 - August 2003

Skills
Training, Hospitality Industry, Banquets, Micros, Pre-opening, Hospitality Management, Food & Beverage, Hotel Management, Hospitality, Restaurants, Hotels, Catering, Front Office, Revenue Analysis, Tourism, Fine Dining, Wine

Education
Cape Peninsula University of Technology / Cape Technikon   1998 — 2001
ND Hospitality Management, Hospitality

Northcliff High School   1993 — 1997
Matric with University Exemption, High School/Secondary Diplomas and Certificates

Experience
Datalink  June 2015 - Present
The Walt Disney Company  October 2014 - June 2015
Convergys  March 2014 - September 2014
Disney Cruise Line   June 2013 - February 2014
Exelis  February 2012 - February 2013
Saddle Creek Corporation  May 2010 - February 2012
Saddle Creek Corporation  May 2009 - April 2010

Skills
Cisco Technologies, VPN, Switches, Troubleshooting, WAN, Network Administration, TCP/IP, Networking, BGP, EIGRP, OSPF, DHCP, Data Center, Security, Wireless Networking, Routing, Routers, DNS, MPLS, Cisco IOS, Troubleshooting Hardware, Cisco Catalyst Switches, VLAN, HSRP, Cisco WAAS, Cisco Smartnet, Wireshark, Subnetting, SSL VPN, IP VPN, Cisco ASA, QoS, Layer 2, Cisco, Ethernet, CCNP, Firewalls, Network Security, IP Networking, Network Engineering, Python, Perl

Education
Clearwater Christian College   2005 — 2009
BS, Information Systems Management

Experience
Thinkery  November 2014 - Present
Thinkery  June 2014 - November 2014
Disney Cruise Line   October 2013 - April 2014
Walt Disney World  August 2012 - August 2013
People Making Good   January 2012 - May 2012
Champlain College  September 2011 - May 2012
Greater Burlington YMCA  September 2008 - May 2012

Skills
Adobe Creative Suite, Microsoft Word, Microsoft Excel, Social Media, Graphic Design, InDesign, Time Management, Photoshop, Illustrator, Corporate Branding, Photography, Mac, Facebook, Web Design, Advertising, OS X, Typography, Early Childhood..., Children's Books, Art Education, Copywriting, Branding & Identity, Logo Design

Education
Champlain College   2008 — 2012
Bachelor of Science (BS), Graphic Design and Digital Media, 3.3

John Cabot University   2011 — 2012
Graphic Design, Junior Year, Spring Semester

Experience
Disney Cruise Line   May 2014 - Present
Disneyland Resort  March 2008 - Present
This Bar Saves Lives  October 2013 - February 2014
Chic Little Devil  July 2012 - September 2012
Brower, Miller & Cole   January 2012 - April 2012
Anderson Group PR  January 2009 - April 2009
Disneyland Resort  July 2006 - March 2008

Skills
Microsoft Office, Cision, Filemaker Pro, Tumblr, Twitter, Facebook, Outlook, Social Media, Entertainment, Social Networking, Training, Blogging, Press Kits, YouTube, WordPress, AP Style, Google Docs, PowerPoint, Microsoft Word, Pinterest

Education
Chapman University   2008 — 2012
Bachelor of Arts (B.A.), Communications, Public Relations

Oxford Academy   2002 — 2008

Experience
Museum of Science and History Fort Worth Tx.   April 2005 - Present
Designingdazzle   April 2005 - August 2015
Disneyland resort  August 2003 - March 2004
Disney Cruise Line   September 2001 - July 2002
ABC Television  January 1999 - August 1999

Skills
Creative Direction, Concept Design, Photoshop, Graphic Design, Marketing, Management, Photography, Adobe Creative Suite, Design, Sculpture, Fine Art, Exhibit Design, Event Management, Social Media, Art

Education
Otis College of Art and Design   1997 — 1999
Fine and Studio Arts

Chapman University   1995 — 1997
Fine/Studio Arts, General

Grossmont College   1993 — 1994
Early Childhood Education and Teaching

Orange Coast College   1992 — 1993
Visual Display and Design

Experience
Disney Parks & Resorts  2015 - Present
Disney Parks & Resorts  2006 - 2015
Disney Parks & Resorts  2006 - 2006
Disney Parks & Resorts  2005 - 2006
Disney Parks & Resorts  2005 - 2005
Disney Parks & Resorts  2004 - 2005
Disney Parks & Resorts  1999 - 2004
Disney Cruise Line   1997 - 1999
Norwegian Cruise Line  1994 - 1997
Norwegian Cruise Line  1992 - 1994

Skills
Marketing Strategy, New Business Development, Strategic Planning, Marketing, Brand Management, Budgets, Sales Management, Account Management, Tourism, Sales, Marketing Communications, Forecasting, Product Development, Team Building

Education
Florida International University - College of Business Administration
Master of Business Administration (M.B.A.), Marketing & Management

University of Miami
Bachelor’s Degree, History

University of Miami
Bachelor’s Degree, Chemistry

Experience
YMCA of Greater Toronto  December 2014 - Present
Boys & Girls Club of East Scarborough   April 2013 - April 2014
The Corporation of the Town of Ajax  December 2012 - January 2013
The Corporation of the Town of Ajax  October 2011 - December 2012
Carnival Cruise Lines  April 2011 - October 2011
City of Markham  August 2010 - November 2010
Disney Cruise Line   August 2008 - June 2010
The Corporation of the Town of Ajax  May 2005 - August 2008
The Corporation of the Town of Ajax  September 2006 - June 2008

Skills
Customer Service, Event Planning, Volunteer Management, Community Outreach, Event Management, Public Speaking, Nonprofits, Community Development

Education
Centennial College   2006 — 2008
Recreation & Leisure Services, Parks, Recreation and Leisure Studies

Durham College   2003 — 2006
Business, Human Resources

Experience
The Walt Disney Company  January 2014 - Present
Suzanne Pezzino   August 1999 - Present
Disney Parks & Resorts  June 2010 - December 2012
Disney Parks & Resorts  July 2009 - June 2010
Liberty Travel  July 2007 - September 2008
World Travel Holdings  November 2006 - June 2007
BCD Travel  October 2005 - October 2006
Disney Cruise Line   October 2004 - October 2005
Universal Orlando  August 2004 - September 2004
Liberty Travel  August 1999 - August 2004

Skills
Microsoft Office, Microsoft Excel, Answering Phones, Typing, Computer Proficiency, Customer Service, Customer Satisfaction, Order Fulfillment, Internet, Administrative..., Sales Support, Bulletin Boards, Team Spirit, Data Entry, Events Coordination, E-Learning, Microsoft Word, Expense Reports, Social Networking, SAP Netweaver, Newsletters, Organization, PowerPoint, Tracking, Tourism, Travel Planning, Disney Vacations, Leisure Travel, Business Travel, Android, Multi Tasking, Digital Photography, Early Childhood..., Childcare, Stage Management, Acting, Theatre, Corporate travel, Event Management, Resorts, Travel Management, Telephone Skills, Leisure, Event Planning, Hospitality

Education
Delgado Community College   1996 — 1997
Early Childhood Education

State University of New York College at Old Westbury   1991 — 1994
Theatre

John Jay Senior High School   1988 — 1991
Diploma, General Studies

Experience
Florida Attractions International, Inc.   July 2015 - Present
Carnival Cruise Line  March 2011 - June 2015
Princess Cruises  May 2012 - December 2014
Disney Cruise Line   May 2012 - September 2014
JPMorgan Chase & Co.   March 2008 - January 2011

Skills
Entertainment, Customer Service, Music, Recruiting, Social Networking, Vocals, Piano Playing, Marketing, Music Production, Singing, Music Industry, Stage, Songwriting, HTML5, CSS, JavaScript, ASP.NET, MySQL, jQuery

Education
The Ohio State University   2007 — 2010
Bachelor of Arts (BA), Computer Science

Cedarville University   2005 — 2006
Bachelor of Arts (BA), Computer Science

Experience
Disney Parks & Resorts Digital  January 2015 - Present
Walt Disney Parks and Resorts Online  January 2014 - January 2015
Disney Cruise Line, Disney Vacation Club & Adventures by Disney   January 2012 - January 2014
Disney Cruise Line   March 2010 - January 2012
Disney Vacation Club  October 2008 - March 2010
Adventures by Disney  February 2007 - March 2010
Disney Vacation Club  February 2006 - March 2010
Walt Disney World  June 2005 - January 2006

Skills
Editing, Public Relations, Journalism, Program Facilitation, Writing, Internal Communications, Event Planning, Fundraising, Leadership, Public Speaking, Corporate Communications, Management, Blogging, Strategic Communications, Integrated Marketing, Marketing, Speech Writing, Video Production, Event Management, Facebook, Storytelling, Social Media, Social Media Marketing, Entertainment, Copywriting, Social Networking, Email Marketing, Advertising

Education
University of Southern California
Master of Communication Management

Eckerd College
B.A.

Winchester Thurston School

Experience
Madison District Public Schools  August 2014 - Present
Disney Cruise Line   November 2013 - July 2014
Temporary School Staff  February 2012 - June 2014
L'Anse Creuse Public Schools  August 2012 - June 2013
Anchor Bay Schools  October 2012 - May 2013

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Editing, Finale, Garageband

Education
Central Michigan University   2007 — 2012
Bachelor of Music Education, Music Education

L'Anse Creuse High School North   2003 — 2007
High School Diploma

Experience
Detroit Athletic Club  November 2013 - Present
Disney Cruise Line   April 2011 - September 2013
Emerald City Designs  January 2001 - December 2010
Rosie's Theater Kids  May 2008 - August 2009

Skills
Customer Service, Consulting, Building Relationships, Public Speaking, Project Management, Visual Styling, Teaching Acting, Quick Thinker, Theatre, Negotiation, Networking, Food & Beverage, Organization, Improvisation

Education
Columbia College Chicago   2006 — 2010
Bachelor of Arts (B.A.), Theater

Experience
Convergys  May 2015 - Present
Disney Cruise Line   June 2014 - May 2015
Evolution Auto  August 2012 - July 2014
UnitedHealth Group  March 2014 - June 2014
U.S. Department of Veterans Affairs   October 2013 - March 2014
Axiom Bank  June 2012 - October 2013
Meramec Valley Bank  August 2008 - October 2011
CKE Restaurants, Inc.   November 2006 - May 2008
Unisys  November 2005 - November 2006
School City of Mishawaka  January 2005 - October 2005

Skills
Enterprise IT..., IT Service Delivery, Information Security, Virtualization, Cloud Security, Change Management, Patch Management, Windows Server, Linux System..., Active Directory, DevOps, OpenStack, Enterprise Storage, Microsoft Exchange, IT Project Leadership, Cisco Routers, IT Management, Banking, P2V, Windows 7, IT Transformation, Backup Exec, Strategic Planning, Strategy, Business Development, Virtual Desktop..., IT Leadership, Technology Planning, Information Technology..., iSCSI, VDI, Management Consulting, Symantec Endpoint..., IT Enabled Business..., ITIL, FISMA, Private Clouds, Troubleshooting, TrueCrypt, EMC SANs, Unisphere, Strategic Technology..., Password Manager, Disk Encryption, EMC SAN Administration

Education
Concordia University-Ann Arbor
Liberal Arts and Sciences

Lake Michigan College
Computer Science

Experience
Walt Disney World Resort  September 2010 - Present
Walt Disney World  June 2009 - September 2010
Walt Disney World  January 2005 - May 2009
Walt Disney World  June 2002 - December 2004
Walt Disney World  June 2000 - June 2002
Disney Cruise Line   June 1998 - June 2000
Walt Disney World  October 1996 - May 1998
Walt Disney World  October 1995 - October 1996
Walt Disney World  October 1994 - October 1995
Walt Disney World  June 1992 - October 1994

Skills
Resorts, Entertainment, Acting, Music

Education
Colorado State University   1989 — 1994
Bachelor's Degree, Music Performance, General

Experience
Tinder, Inc.   September 2015 - Present
Cenote Surf and Swimwear   August 2015 - Present
Amusement Park  April 2015 - Present
Commercial Realty Specialists   2015 - August 2015
ACTIVE OC Magazine   January 2015 - July 2015
Suja Juice  July 2013 - July 2015
International Summer Camp Montana - Switzerland   June 2014 - September 2014
Bender/Helper Impact  March 2014 - April 2014
Level Entertainment Group  May 2013 - December 2013
Disney Cruise Line   January 2012 - September 2012

Skills
Social Networking, Facebook, Social Media, Customer Service, Event Planning, Social Media Marketing, Public Speaking, Influencer Marketing, Microsoft Office, Online Marketing, Leadership, Public Relations, Microsoft Excel, Yoga, Mac, Theatre, Organization, PowerPoint, Microsoft Word, Event Management, Time Management, Travel Blogging, Media Relations, Networking

Education
Chapman University   2012 — 2016
Bachelor of Arts (B.A.), Public Relations & Advertising

Radiant Hot Yoga (Yoga Alliance Registered)   2014 — 2014
200 hour RYS, Radiant Hot Sequence, Radiant Hot Sculpt, Yin Yoga, Completed

Experience
Disney Cruise Line   January 2014 - Present
The Walt Disney Company  July 1999 - Present

Skills
Customer Insight, Marketing Research, Market Research, Segmentation, Marketing Strategy, Marketing Communications, Consumer Behaviour, Brand Management, Brand Development, Integrated Marketing, Consumer Insight, Digital Media, Competitive Analysis, Consumer Products, Trade Marketing, Revenue Forecasting, Pricing Analysis, Revenue

Education
Florida International University   1990 — 1992
Master of Business Administration (MBA), International Business

University of Florida   1983 — 1987
Bachelor of Business Administration (BBA), Marketing

Experience
Compass Arts Production, LLC   2007 - Present
The Imagination House  2006 - 2007
Disney Event Productions   2005 - 2006
Walt Disney World  2004 - 2006
Walt Disney World  2000 - 2004
Disney Cruise Line   1996 - 2000
Walt Disney Entertainment  1986 - 1996

Skills
Production, Corporate Events, Event Planning, Production Management, Special Events, Theatre, Live Events, Trade Shows, Festivals, Acting, Conferences, Event Management, Entertainment, Events, Production Managment, Stage, Creative Direction, Creative Problem Solving, Film, Directing, Film Production, Producing, Stage Management, Music, Set Design, Comedy, Fun, Stage Lighting, Performing Arts, Voice Over, Singing, Video, Improvisation, Video Production, Commercials, Theatrical Production, Television, Dance, Sound, Voice Acting, Feature Films, Screenwriting, Lighting, Drama, Short Films, Emcee, Sound Design, Concerts, Theme Parks, Post Production

Education
Eastern Kentucky University   1976 — 1981
Bachelor of Fine Arts (BFA), Musical Theatre

Eastern Kentucky University   1976 — 1981
Bachelor of Fine Arts, Musical Theatre

Experience
Ballroom Dance Events   August 2012 - Present
Bazaarvoice  September 2013 - December 2014
Go Dance Studio   August 2010 - August 2012
The Advisors Source   January 2008 - August 2008
Marriott International  January 2005 - September 2007
Hooters of America  January 2003 - July 2005
Disney Cruise Line   August 2000 - November 2003

Skills
Event Planning, Event Management, Dance, Hospitality, Training, Social Networking, Theatre, Hotels, Sales, Leadership, Marketing

Education
Eastern Michigan University
Bachelor of Science Degree, Arts Management

Michigan State University
Mathematics; Theatre

Experience
UCI Medical Center  March 2008 - February 2010
Hyatt Regency Resort & Spa   March 2006 - October 2006
Big 5 Sporting Goods  October 2004 - March 2005
Walt Disney Travel   January 2004 - September 2004
Kaiser Permanente  January 2003 - July 2003
Disneyland  June 1996 - January 2003
Disney Cruise Line   December 1999 - June 2000

Skills
Customer Service, Event Planning, Sales, Social Networking, Public Speaking, Leadership, Social Media, Marketing, Outlook, Time Management, Team Building, Training, Management, Event Management, Customer Satisfaction, Merchandising, Call Centers

Education
US Colleges   2007 — 2007
Certificate, Medical Office Administration & Medical Biller

Magnolia High School
High School Diploma

Cypress College
Business Management

Experience
Citrix  November 2014 - June 2015
Elkis MDI   January 2013 - December 2014
Arise Virtual Solutions Inc.  January 2012 - November 2012
American Cancer Society  June 2010 - June 2011
Disney Cruise Line   December 2008 - July 2009
South Florida Workforce  April 2008 - November 2008
Fidelity Information Services  July 2007 - April 2008
Norwegian Cruise Line (NCL)   January 1996 - July 2007

Skills
Leadership, Management, Analysis, Business Analysis, Customer Service, Program Management, Strategy, Training, Software Documentation, Team Building, SDLC, Process Improvement, Fundraising, Event Planning, Event Management, Coaching, Project Planning, Product Management, Testing, CRM, Troubleshooting, Change Advocate, Human Resources, Time Management

Education
Florida International University   2013 — 2013
Bachelor of Science (BS), Hospitality Administration/Management, 3.85, Magna Cum Laude

University of Central Florida   2009 — 2011
Bachelor's degree initiated, Event Management

Miami Dade College   2007 — 2008
Associate of Arts (AA), Hospitality Management, 3.74

South Florida Travel Academy   1995 — 1995
Diploma, Travel & Tourism Certification, Graduated valedictorian

Experience
Self-Employed  December 2017 — Present
Disney English  September 2013 — April 2014
Camp Robindel  July 2008 — August 2016
Disney Cruise Line   October 2011 — November 2012
Staples  April 2011 — October 2011
Charles Schwab  October 2009 — June 2010
Business Development Group International   January 2009 — April 2009
Griffin York & Krause  June 2008 — July 2008

Skills
E-commerce, Investment analysis, Spanish, Market Research, International Business, Sales, Account Management, Translation, Public Relations, Customer Relations, Guest Service, Social Media Marketing, Business Strategy, Data Analysis, Team Leadership, Youth Work, Press Releases, Human Resources, Marketing, Hospitality, Teaching

Education
Universidad de Alcalá   2014 — 2015
Master's Degree, Teaching

Rollins College   2006 — 2009
Bachelor of Arts, International Business; Spanish

Eckerd College   2005 — 2006
International Business

Experience
Walt Disney Parks and Resorts  April 2012 - Present
The Walt Disney Company  1999 - Present
Disneyland Paris  October 2008 - April 2012
Starwood Hotels and Resorts  September 2007 - September 2008
Pixar Animation Studios  October 2005 - August 2007
Disneyland Resort  July 2004 - October 2005
Disney Cruise Line   May 1999 - July 2004
Darden Restaurants  1998 - 1998

Education
Denison University
Bachelor of Arts (B.A.), English Language and Literature/Letters

Experience
MASN  2004 - Present
Mid Atlantic Sports Network/Baltimore Orioles   2003 - Present
Baltimore Orioles  2002 - Present
National Football League  2000 - Present
National Football League  2000 - Present
Disney Cruise Line   1995 - Present
Discovery Communications  1990 - Present
Walt Disney Company  1989 - Present
Stiver, Inc.   1986 - Present
Stiver Communications, Inc.   1986 - 2000

Skills
Television, Broadcast, Video Production, Broadcast Television, Video, Digital Video, Streaming Media, Sound, Digital Asset Management, Multimedia, Broadcast Engineering, Post Production, Satellite, HD Video, Digital TV, VOD, Production Managment, Digital Media, New Media, Avid, Video Editing, Radio, Satellite Communications, Entertainment, Camera, Videography, Producing, Final Cut Pro, IPTV, Film, Film Production, Media Production, Web Video, Live Events, Audio Engineering, Non-linear Editing, Radio Broadcasting, Avid Media Composer, Audio Editing, Sports, AV, Commercials, Documentaries, Lighting, Strategic Partnerships, Premiere, Interactive TV, Mobile Devices, Final Cut Studio, Directing

Education
Erie Community College   1977 — 1979
Associate of Arts and Sciences (AAS), Electrical, Electronics and Communications Engineering

Experience
The Walt Disney Company  February 2009 - Present
Educational Theatre Association  August 2009 - Present
Orange County High School of the Arts  August 2006 - Present
Ladera Ranch Little League   2007 - 2010
Disneyland Resort  April 2005 - February 2009
Walt Disney World Entertainment  1999 - 2005
Disney Cruise Line   1994 - 1999
Walt Disney World  1992 - 1994
Camp Sankaty Head   1982 - 1987

Skills
Entertainment, Production Managment, Theatre, Television, Theme Parks, Stage Management, Video, Film, Corporate Events, Event Management, Creative Direction, Live Events

Education
State University of New York College at Purchase   1985 — 1988
Bachelor of Fine Arts (B.F.A.), Technical Theatre/Theatre Design and Technology

University of Maryland College Park   1984 — 1985

Denison University   1983 — 1984

Experience
Disneyland Resort  March 2013 - Present
Walt Disney Parks and Resorts  January 2011 - March 2013
Disney Interactive Media Group  July 2010 - February 2011
Walt Disney World Resort  January 2008 - July 2010
The Walt Disney Company  March 2007 - December 2007
Hong Kong Disneyland Resort   December 2006 - March 2007
Disneyland Resort  October 2004 - December 2006
Disney Cruise Line   2001 - 2004
Summa Health System  1996 - 1996

Skills
Internal Communications, Executive Communications, Corporate Communications, Media Relations, Crisis Communications, Speech Writing, Public Relations, Strategic Communications, Press Releases, Event Planning, Social Media, Marketing Communications, Editing, Event Management, Brand Development, Communication Training, Community Development, Messaging, Newsletters, Integrated Marketing, Communications Planning, Blogging, Content Strategy, Copy Editing, Copywriting, Web Content, Content Development

Education
Chapman University, The George L. Argyros School of Business and Economics   2011 — 2013
Master of Business Administration (M.B.A.), Business

Kent State University   1991 — 1996
BS, Journalism (PR)

Steubenville High School   1988 — 1991

Experience
Simbiosys Corp.   February 2014 - June 2015
Apple  June 2014 - June 2014
L.A. Care   July 2013 - December 2013
Crothall Healthcare  July 2010 - July 2012
Crothall Services Group  August 2007 - August 2010
Fairfax Nursing Center  June 2006 - August 2007
P&O Cruises  November 1998 - June 2005
Disney Cruise Line   September 1999 - September 2000

Skills
Business Analysis, CRM, Training, Revenue Analysis, Customer Service, Management, Strategic Planning, Leadership, Databases, Enterprise Software, Yield Management, MICROS, Hospitality Management, Pre-opening, Hospitality, •Office Tools - MS..., •Processes - Good..., •Operating Systems -..., Waterfall and Agile..., •Other skills -..., Organizational and..., Integration

Education
NIIT - National Institue of Information Technology   1989 — 1990
Certificate, Information Technology - Systems Management

Shreemati Nathibai Damodar Thackersey Women's University   1985 — 1988

Cornell University

Experience
Victory Martial Arts  June 2014 - Present
A.Allbright Painting INC   August 2012 - January 2014
Sunrise Senior Living  June 2010 - September 2012
Sandals Resorts  December 2009 - February 2010
Anaelle & Hugo Creative Production   January 2004 - August 2004
Disney Cruise Line   June 2001 - September 2003
European Drinks   June 1999 - June 2001

Skills
Fluent in Romanian, Fluent in English, Budgets, Outlook, System Administration, Invoicing, Microsoft Word, Team Building, Customer Service, Microsoft Office, Process Scheduler, Supervisory Skills, Data Entry, Microsoft Excel, Software Documentation, Purchasing, Hiring, Office Management, Hospitality, Administrative..., Event Planning, Teamwork, Training, Food, Payroll, Management, Access, Accounts Payable, Coordination, Resorts, Food & Beverage, Administration, Leadership, Telephone Skills, Sales, Insurance, Accounts Receivable, Operations Management, Time Management, Human Resources, Inventory Management, Confidentiality, QuickBooks, Customer Satisfaction, Recruiting, Restaurants, Spreadsheets, Event Management, PowerPoint, Travel Planning

Education
College of the Canyons   2011 — 2012
Accounting Technician, Accounting, 4.0GPA

University of Oradea, Romania   1996 — 2000
BS, Business Administration In Finance

Avram Iancu Highschool   1991 — 1995
HS Diploma, Mathematics & Physics

Experience
Island Hospitality Management  July 2014 - Present
Island Hospitality Management  July 2013 - July 2014
Disney Cruise Line   May 2012 - July 2013
The Disney Store  October 2010 - May 2012
Concord Hospitality Enterprises  September 2004 - August 2010
RESIDENCE INN BY MARRIOTT  June 2000 - September 2004
PITTSBURGH MARRIOTT CITY CENTER  January 1998 - June 2000
PITTSBURGH MARRIOTT CITY CENTER  January 1998 - December 1998
WALT DISNEY TRAVEL COMPANY  November 1996 - December 1997
Orlando Marriott Downtown  1995 - 1997

Skills
Hospitality, Hotels, Hotel Management, Resorts, Training, Front Office, Payroll, Management, Budgets, Sales, Hospitality Industry, Retail, Food, Tourism, Revenue Analysis, Micros, Hospitality Management, Hiring, Pre-opening, Property Management..., Yield Management, Rooms Division, Hotel Booking, Team Building, Inventory Management, Cruises, Employee Training, Recruiting, Guest Service Management, Employee Relations, Customer Service, Banquets, Employee Benefits, Revenue Forecasting, Operations Management, Accounts Payable, Teamwork, ServSafe, Coaching, Opening Hotels, Lodging, Team Leadership, Store Management, Microsoft Word, Microsoft Office, Catering, Customer Satisfaction, Event Management, Food, Income Statement

Education
Community College of Allegheny County   1993 — 1995
Associates Degree, Hotel and Restaurant Management

Shaler Area High School   1989 — 1993

Experience
Disney Cruise Line   September 1998 - Present

Skills
Purchasing, Hospitality, Negotiation, Resorts, Luxury, Customer Service, Strategic Sourcing, Budgets, Inventory Management, SAP, Logistics, Event Management, Restaurants, Microsoft Office, Event Planning, Management, Microsoft Excel

Education
East Tennessee State University

Framingham State College

Experience
Disney Cruise Line   December 2010 - Present

Education
Eastern Florida State College

Experience
The Colonnade Hotel  June 2011 - July 2011
Wyndham Hotel University Place   November 2008 - August 2010
McDonald's Corporation  June 2006 - July 2008
Disney Cruise Line   July 2001 - February 2006
The Taj mahal Hotel   June 1997 - June 2001

Education
Community College of Allegheny County   2007 — 2008
Assoc.Degree, Hotel & Restaurant MGMT

Aptech Computer Education   1996 — 1997
Diploma, Information Systems Management

University of Mumbai
Degree, Sociology

Experience
Disney Cruise Line   March 1999 - October 1999

Skills
Customer Service, Leadership, Management, Microsoft Office, Social Media

Education
Vanier College   1995 — 1997
Attestation, Early Childhood Education and Teaching

Concordia University   1992 — 1994

Dawson College   1990 — 1992
D.E.C., Creative Arts

Experience
Disney Cruise Line   Tax Specialist Sales & Income, Field RepresentativeKentucky Revenue Cabinet1972 - 2002

Education
Eastern Kentucky University   1971 — 1972
Bachelor of Science (BS), Marketing

University of Kentucky   1968 — 1971

Experience
Disney Cruise Line  

Skills
Operations Management

Education
Florida Institute of Technology
Master's degree, Logistics Management

University of Central Florida
B.S.C.A., Business Administration and Management, General