Experience
Zenith Education Group/Everest University Online/Socle Education   May 2013 - May 2015
Everest University Online   October 2011 - May 2013
Everest University Online   March 2010 - October 2011
Colorado State University-Global Campus  September 2008 - July 2009
Colorado Technical University Online  April 2006 - September 2008
Sears Holdings Corporation  November 2000 - May 2006

Skills
Customer Service, Financial Aid, Higher Education, Staff Development, Military, Counseling, Coaching, Telephone Skills, Call Centers, Critical Thinking, Student Financial Aid, CampusVue, Campus, Enrollment Management

Education
Colorado Technical University   2004 — 2008
Bachelor's Degree, Information Technology Management, Cum Laude

Experience
The Healing Lodge of the Seven Nations   July 2014 - Present
Shanghai Chenrui Business Consulting Company   October 2011 - Present
The Classical Academy  July 2013 - June 2014
Everest University Online   November 2012 - July 2013
Wells Fargo  October 2007 - February 2010
Fairchild Airforce Base Youth Center   May 2006 - June 2007

Skills
Customer Service, Microsoft Office, Team Building, Microsoft Excel, Troubleshooting, Strategic Planning, Creative Problem Solving, New Business Development, Product Development, C++, Programming, Sales, C, Employee Training, Team Leadership, Leadership, Java, Training, Management, Customer Satisfaction, Resume Writing, Resume Revisions/Editing, Team Collaboration, Interviews, Coaching, Career Counseling, Recruiting, Staff Development, Employee Relations, Temporary Placement, Human Resources, Marketing, Interview Preparation, Leadership Development, College Recruiting, Time Management, Talent Acquisition, Public Speaking, Outlook, Conflict Resolution, Career Development, Performance Management, Applicant Tracking..., Job Coaching, Job Fairs, Onboarding, Hiring, Internet Recruiting, Employee Benefits, New Hire Orientations

Education
Boise State University   2007 — 2010
Bachelor of Business Administration (B.B.A.), Human Resource Management

Airs Recruiter Academy
Certifications (3), Professional Recruiting

North Central High School

Experience
Clover School District  July 2014 - Present
Everest University Online   August 2011 - Present

Skills
Teaching, Curriculum Development, Higher Education, Curriculum Design, Public Speaking, Research, Instructional Design, Tutoring, Educational Technology, Editing, Community Outreach, Educational Leadership, Staff Development, Program Development, Teacher Training, Nonprofits, PowerPoint, Classroom, Grant Writing, Event Planning

Education
Nova Southeastern University
Ed. D. (Dissertation Phase), Instructional Leadership (Technology)

Nova Southeastern University
Ed.S., Technology Mananagement and Administration

American InterContinental University
M.Ed., Instructional Technology

Alabama A & M University
B.S., Chemistry (Cum Laude) and Math minor

Waccamaw High School
High School Diploma (Valedictorian)

St. Cyprian Catholic School

Experience
Everest University Online   October 2013 - Present
Purple Cross   January 2012 - Present
S.C.I.International (Houston,Texas)   2007 - 2011
High School Science Teacher   December 2006 - June 2007
Eastern States Eyewear   July 1999 - December 2005
Dasso T@S   March 1990 - March 1999

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Sales, Team Building, Sales Management, Social Media, Public Speaking, Outlook, Negotiation, Marketing, New Business Development, Leadership, Revenue, Prospect Qualification, Sales Prospecting, Lead Qualification, Lead Generation, Lead Management, Quotas, Quota Management, Entrepreneurship, Entrepreneurship..., Entrepreneurial Finance, Customer Satisfaction, Revenue Protection, Key Account Management, Business Planning, Forecasting, Sales Operations, New Territory..., Territory Expansion, Account Expansion, Managing Key Accounts, Management, Business Development, B2B, Selling, Contract Negotiation, En, New, Account Management, Pu, Lead, Bu, Retail

Education
Central Washington University
B.A., Pre-Medicine/Pre-Medical Studies

Brigham Young University

Palmer College of Chiropractic
Biology/Biological Sciences, General

Experience
Zenefits  June 2015 - Present
Delta Career Education Corporation  March 2014 - May 2015
Everest University Online   May 2012 - March 2014
University of Phoenix  October 2009 - January 2012
Chicago Sea Ray Marina   February 1999 - August 2004

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Interviews, Program Management, Sales

Education
Arizona State University   2000 — 2005
Bachelor of Arts (B.A.), Business and Communications

University of Phoenix   2009 — 2010
MBA

Experience
AVI-SPL  April 2013 - Present
Everest University Online   April 2009 - April 2013
Gabrielle's Glen Pre-School   July 2003 - April 2009

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Teamwork, Time Management, Administration, Staff Development, Coaching

Education
Ashford University   2012 — 2014
Bachelor's Degree, Educational Studies

Hillsborough Community College   2001 — 2003
Associate's degree, Early Childhood Management

Experience
University of Phoenix  April 2007 - Present
Everest University Online   April 2006 - Present

Skills
Nonprofits, Higher Education, College Teaching, Adult Education, Microsoft Office, Negotiation, Proofreading, Research, University Teaching, Customer Service, Civil Litigation, Corporate Law, Small Business, Contract Negotiation, Tutoring, Consulting, Interviews, Lecturing, Project Management, Office Management, Technical Writing, Creative Writing, Youth Development, IP, Classroom Instruction, Classroom Management, Educational Leadership, Editing, Online Communications, Online Research

Education
Western State University College of Law   1974 — 1978
Juris Doctor (J.D.), Law

California State University-Long Beach   1972 — 1974
Bachelor's Degree, Political Science and Government

Experience
Ten Mile Creek Farm   August 2003 - Present
Stevens-Henager College  October 2008 - Present
Everest University Online   March 2014 - March 2015
B.O.B Trailers (www.bobgear.com)   March 2008 - June 2009
Rockitecture Stoneworks   June 2006 - December 2007
Action Couriers, Inc   2003 - 2006

Skills
Outlook, Microsoft Excel, Accounting, QuickBooks, Payroll, Analysis, Training, Management, Recruiting, Auditing, Project Management, Bookkeeping, Business Planning, Tax, Employee Training, Finance, Human Resources, Financial Reporting, Budgets, Start-ups, Tax Preparation, Financial Analysis, Leadership, Marketing, PowerPoint, Microsoft Office

Education
Colorado State University-Global Campus   2015 — 2016
Masters of Professional Accounting, Accounting

George Fox University   2005 — 2007
Masters of Business Administration, Business Administration and Management, General

George Fox University   2004 — 2005
Bachelor of Science, Management and Business Information Systems

Boise State University   1999 — 2003
General education, General Studies

Experience
Insurance Producer   January 2015 - Present
Progressive Insurance  January 2015 - April 2015
Atterro Human Capital Group  October 2014 - January 2015
Everest University Online   May 2010 - September 2011
DSi Professional Restoration   July 2008 - November 2008
Adelphia/ Time Warner Cable/Comcast   May 2005 - February 2008
US Army  November 1996 - July 2002

Skills
Customer Service, Call Centers, Troubleshooting, Microsoft Office, Microsoft Word, Higher Education, Admissions, Sales, Administrative Work, Fine Art, Army, People-oriented, Accounts Receivable, Restoration, Online Social Networking, Mac OS, Windows & Mac operating..., Technical Support, Help Desk Support, Billing Process, Telecommunications, Diesel Engine, Cross-functional Team..., Employee Training, Hands-on Approach, Team Leadership, Collections, Cold Calling, Inventory Management, Inventory Control, General Insurance, Account, Accounts Payable, Property & Casualty..., Insurance

Education
Institute of American Indian and Alaska Native Culture   2013 — 2016
Bachelor of Arts (BA), Fine and Studio Arts

Experience
doTERRA  August 2014 - Present
Myanmar Hope Christian Mission, Inc.   2013 - Present
West Side Christian Church  October 2006 - Present
Altegra Health  November 2010 - March 2015
Everest University Online   April 2010 - July 2014
MCMC  July 2010 - January 2013
Edelberg Compliance Associates   February 2010 - October 2011
Health Language, Inc.   August 2010 - January 2011
Lincoln College of New England  2011 - 2011
MES Group   October 2009 - March 2010

Skills
ICD-9 Coding, Pro-fee CPT Coding, Auditing Medical Charts, Medical Coding, CPT, Medicine, Medical Records, Auditing, ICD-9, HCPCS, Medicaid, Healthcare Information..., Medical Terminology, ICD-10, EMR, Invoicing, Informatics, HIPAA, Managed Care, Revenue Cycle Management, Healthcare Management, Healthcare, Hospitals, Clinical Research, Revenue Cycle, Medical Billing, Nursing, Software Documentation, Medicare, Health Insurance, Practice Management, Inpatient, Epic Systems, Health Information..., Physicians, EHR, ICD-9-CM, Healthcare Consulting, Healthcare Reimbursement, Medical Compliance, Healthcare Industry, Physician Coding, Physician Relations, Credentialing, JCAHO, Documentations, Cerner, Health Policy, Ambulatory, IDX

Education
Amberton University   2012 — 2015
Master of Science (M.S.), Human Relations & Business

Medical College of Georgia at Georgia Regents University   2007 — 2008
Post-Baccalaureate Certificate, Health Informatics

University of Illinois Springfield   2001 — 2003
B.A., Management

MacMurray College   2004 — 2005
Registered Nursing/Registered Nurse

Spoon River College   1999 — 2001
Associate's Degree, Criminal Justice

Experience
Bard Peripheral Vascular  March 2015 - Present
Pancreatic Cancer Action Network  April 2012 - March 2015
Everest University Online   August 2011 - November 2011
Everest University Online   January 2011 - August 2011
Everest College Phoenix Online  July 2008 - January 2011
GeoEngineers, Inc  June 2004 - January 2008
Heidi's Events and Catering  October 2005 - February 2007

Skills
PowerPoint, Outlook, Microsoft Excel, Marketing Communications, CRM, Social Networking, Microsoft Word, Nonprofits, Public Relations, Excel, Word, CampusVue, CRM software, Microsoft Publisher, Kintera, Raiser's Edge, Basecamp, Volunteer Management, Non-profit Volunteering, Facebook Marketing, Blackbaud Net Community, Email Marketing, Google Analytics, Fundraising, Social Media, Public Speaking, Event Planning, Microsoft Office, Marketing, Event Management

Education
Arizona State University   2004 — 2008
BA, Human Communication

Experience
Faith-Eileen-Bryan.com   February 2015 - Present
State Farm Agent  2013 - 2015
State Farm Agent  2013 - 2015
State Farm Agent  2013 - 2015
Everest University Online   December 2012 - October 2014
Taft College  January 2009 - May 2014
Cal-State University, Bakersfield   September 2012 - April 2014
The Gazette  January 1997 - October 1998
The Daily Journal of Fergus Falls, MN   October 1992 - October 1995
The Esterhville Daily News   November 1990 - October 1992

Skills
Journalists, Public Speaking, Public Relations, Management, Organizational..., SEO, SEO Copywriting, E-commerce SEO, Marketing, Marketing Communications, Management Education, Creative Writing, Technical Writing, Speech Writing, News Writing, Resume Writing, Blogging, Writing, Editing, Journalism, Newspapers, Sports

Education
Capella University   2009 — 2014
ABD, Organization & Management, Management Education

Jones International University   2007 — 2009
Master's degree, Business Communication

California State University-Bakersfield   2004 — 2006
Bachelor's degree, Communication/Public Relations (minor:Sports Management)

Experience
Falcon School District 49  July 2014 - Present
Griffith Center For Children   August 2013 - June 2014
Everest University Online   October 2012 - August 2013
All Clear Inc   December 2008 - July 2012
LimoLink  2010 - 2012
MCI Worldcom  July 1998 - January 2005

Skills
Time Management, Training, Software Documentation, Cross-functional Team..., Policy, Onboarding, Logistics, E-Learning, Process Scheduler, Databases, Tutoring, Operations Management, Team Building, Customer Service, Leadership, Supervisory Skills, Event Planning, Management, Customer Satisfaction, Team Leadership, Event Management, Interviews

Education
Concordia University-Portland   2013 — 2014
Master's degree, Education - Educational Leadership

Ashford University   2008 — 2010
Bachelors, Organizational Management

Kirkwood Community College   2004 — 2006
Associate's degree, American Sign Language Interpretation

Experience
Everest University Online   March 2010 - 2015
Corinthian Colleges, Inc.   2009 - 2010
Bank of America  June 2005 - March 2009

Skills
Customer Service, Higher Education, Student Financial Aid, Microsoft Office, Microsoft Excel, Data Analysis, Finance, Student Affairs, PowerPoint, Microsoft Word, Data Entry, Financial Reporting, Outlook, CampusVue, Leadership, Team Building, Leadership Development, Training, Coaching

Education
Baker University   2013 — 2015
Master's degree, Liberal Arts and Sciences, 4.0

The University of Kansas   2006 — 2011
Bachelor of Arts (BA), Art History

Pittsburg State University   2005 — 2006
International Studies/Arts

Experience
Marketplace Foods Inc  October 2014 - Present
Everest University Online   June 2013 - October 2014
Everest University Online   November 2013 - September 2014
Rev89   August 2012 - May 2013
Rev89   August 2012 - May 2013
FedEx Ground  September 2010 - May 2013

Skills
Social Media, Radio Broadcasting, Sports, Microsoft Technologies, Scott Studios, Adobe Audition, Student Financial Aid, Packaging, Financial Aid...

Education
Colorado State University-Pueblo   2008 — 2013
Bachelor of Science (BS), Mass Communication/Media Studies

Experience
Boys and Girls Clubs of America  January 2014 - Present
Boys & Girls Clubs of America  January 2013 - Present
Easter Seals Inc.  October 2013 - January 2014
Everest University Online   May 2010 - September 2013

Skills
Nonprofits, Public Speaking, Community Outreach, Fundraising, Program Development, Leadership, Volunteer Management, Research, Social Media, Microsoft Office

Education
Bethune-Cookman University   2005 — 2010
Bachelor of Science (BSc), Educational Studies

Walden University
Master of Architecture (M.Arch.), Early Childhood Education and Teaching

Experience
Saint Leo University  July 2013 - Present
University of Financial Aid Solutions   April 2012 - May 2013
Ultimate Medical Academy - Tampa  2013 - 2013
Schiller International University  2011 - 2012
Everest University Online   May 2007 - October 2010
Suncoast Federal Credit Union   June 2004 - October 2005
K-Mart  March 2005 - June 2005

Skills
Typing, Microsoft Office, CampusVue, Saint Director, FAME, NSLDS, COD, VA ONCE, ElmNet, Student Financial Aid, FAFSA, Title IV, Financial Aid..., FERPA, Accurate Record Keeping, Federal & State..., Campus, Student Loans, Training, Higher Education, Customer Service, Student Counseling, Telephone Skills, 10 Key, Highly detail oriented, Spreadsheets, Filing, Datatel, Webview, Outlook, PowerPoint, Student Affairs, Retaining Customers, Admissions

Education
Ashford University   2010 — 2015
in progress, Psychology

Experience
Everest University Online   AdjunctFORTIS Colleges and Institutes2007 - 2015

Skills
Higher Education, Curriculum Development, Teaching, Curriculum Design, Staff Development, Adult Education, E-Learning, Instructional Design, Educational Technology, Educational Leadership, Public Speaking, Distance Learning

Education
Auburn University at Montgomery
Master of Science (MS), Psychology

University of Montevallo
BS in Psychology, Psychology

Experience
Everest University Online   January 2013 - Present
WyzAnt  May 2011 - Present
Kanes Furniture  February 2012 - January 2013
UnitedHealth Group  June 2011 - January 2012
Norlake Manufacturing  May 2007 - January 2009
DPC, Home improvements   May 2003 - May 2007
Senior Counseling Group  March 2000 - April 2003
Department of Commerce, Bureau of the Census  November 1998 - February 2000
Oakland Home, Inc.   June 1995 - October 1998
Case Management Services of Ramsey County   May 1993 - June 1995

Skills
Mental Health, Healthcare Management, Business to Business..., Customer Service, Healthcare, Leadership, Training, Human Resources, Coaching, Cold Calling, Recruiting, Marketing, Sales, Interviews, Public Speaking, Leadership Development, Employee Relations, Employee Benefits, Treatment, Call Centers, Call Center, Clinical Research, Team Building, New Business Development, B2B, Claim, Policy, Claims, Clinical

Education
Capella University   2013 — 2015
Working on PhD, Psychology

Capella University   2010 — 2012
Master's Degree, Educational Psychology, 4.0

Cardinal Stritch University   1993 — 1995
MS, Health Care Administration

Metro State University   1990 — 1991
Graduate Economics

University of Minnesota-Twin Cities   1989 — 1990
Accounting/Social Work Practice

St. John's University   1981 — 1985
BS, Psychology

Experience
Community College of Denver  August 2009 - Present
Colorado Community Colleges Online  August 2009 - Present
Business and Education Consulting   January 2015 - Present
Everest University Online   January 2014 - July 2015
Business Service Corps, LLC   November 2009 - February 2015
Everest College  August 2009 - January 2014
Denver Metro SBDC   2012 - 2012
One World Denver   January 2009 - January 2011
Sustainability Advisor   August 2008 - September 2008
Regis University  May 2004 - August 2008

Skills
Social Innovation, Non-profits, Public Speaking, Leadership Development, Research, Fundraising, Sustainability, Strategic Planning, Program Development, Community Outreach, Grant Writing, Higher Education, Event Planning, Social Media, Organizational..., Program Management, Nonprofits, Project Planning, Entrepreneurship, Management, Adult Education, Staff Development, Teaching, Workshop Facilitation, Government, Proposal Writing, Leadership, Training

Education
Walden University   2013 — 2015
DBA, Social Impact Management

Regis University   2005 — 2007
MBA, International Business and Sustainability

Metropolitan State University of Denver   2001 — 2004
BS, Applied Technology and International Enterprise

Colorado Mountain College   1981 — 1983
Associate of Arts and Sciences (AAS), Natural Resource Management

Experience
Oasis Systems  October 2015 - Present
Midwestern State University  January 2014 - Present
American InterContinental University  March 2014 - Present
Guest Speaker/Public speaking   May 2013 - Present
United States Air Force  May 2015 - September 2015
Oasis Systems  August 2014 - May 2015
Everest University Online   March 2014 - April 2015
Aspen University  May 2014 - September 2014
K2 Technical, LLC   May 2014 - August 2014
University of New Hampshire  June 2011 - August 2014

Skills
E-Learning, Higher Education, Adult Education, College Teaching, Critical Thinking, Leadership, Team Leadership, Leadership Development, Organizational..., Program Management, Leadership Mentoring, Government, Employee Training, Public Speaking, Operational Planning, Training, Process Improvement, Six Sigma, Criminal Justice, Homeland Security, Counterterrorism, Force Protection, Security Operations, Emergency Management, Information Assurance, Enforcement, Physical Security, Security, Weapons, Operations Management, Intelligence, Air Force, DoD, Command & Control, Instructor-led Training, Personal Development, Military Operations, Military Training, Special Operations, Command, Military Experience, Career Counseling, Military, Defense, Tactics, Electronic Warfare, Top Secret, Security Clearance, Career Development, National Security

Education
Capella University   2008 — 2013
PhD, Public Safety/Leadership

University of Massachusetts at Lowell   2001 — 2002
MA, Criminal Justice

Western New England College   1998 — 2000
BS, Law Enforcement

Community College of the Air Force   1996 — 2000
Associates Degree, Industrial Security, 4.0

Villanova University   2005 — 2006
Lean Six Sigma Black Belt, Lean Six Sigma

Academic Instructor School, Air University   2011 — 2011
Certification, Air Force Instructor

Principles of Instruction, Air University   1997 — 1997
Certificate, Air Force Instructor Training

Headquarter National Security Space Institute   2009 — 2009
Space 200

Air Force   2008 — 2008
Certification, Satellite Operator

Squadron Officer School (correspondence), Air University   2007 — 2007
Certificate, Advanced Leadership Training

Experience
Bryan University  June 2012 - Present
Everest University Online   July 2009 - February 2012

Skills
Admissions, Student Affairs, Student Recruiting, Higher Education, Student Financial Aid, Adult Education, CampusVue, Enrollment Management, Staff Development, Resume Writing, Coaching, Campus, Career Counseling, Career Development, Academic Administration, Curriculum Development, Student Development, Student Counseling, College Recruiting, Student Engagement, Curriculum Design, Educational Leadership, E-Learning, Instructional Design, Retaining Customers, Leadership Development, Academic Advising, Job Search Strategies, Distance Learning, Training, Employee Training, Interviews, Admissions Counseling, Accreditation, Community Outreach, Conflict Resolution, Hiring, Higher Education..., Job Search, Diversity Training, Organizational..., Program Development, Faculty Development, Teaching, Leadership, Academia, Job Fairs, Higher Education..., Public Speaking, Recruiting

Education
Arizona State University, W. P. Carey School of Business   1993 — 1995
Bachelor of Science (B.S.), Management

Experience
Paul Mitchell Schools  June 2015 - Present
Zenith Education Group  February 2015 - May 2015
Socle Education  January 2014 - February 2015
Everest University Online   October 2012 - January 2014
Progressive Insurance  April 2008 - October 2012
Farmers Insurance Group of Companies  October 2007 - April 2008
T-Mobile  May 2001 - October 2007
Labor Ready  April 2000 - May 2001

Skills
Team Building, Training, Coaching, Customer Service, Teaching, Management, Leadership Development, Customer Retention, Call Centers, Research, General Insurance, Property & Casualty..., Life Insurance, Insurance, Sales, Microsoft Excel, Data Entry, Interviews, Outlook, Staff Development, Microsoft Word, Customer Satisfaction, Student Financial Aid, Microsoft Office, Public Speaking, Mentoring, Higher Education, Leadership

Education
Colorado State University-Global Campus   2014 — 2016
Applied Social Science

Murray State University   1991 — 1996
Economics

Webster County High School

Southern New Hampshire University

Experience
Gambrell Consulting   August 2013 - Present
Argosy University  January 2011 - Present
Everest University Online   March 2014 - October 2014
Mortgage Contracting Services  January 2011 - August 2013
Schiller International University  September 2008 - January 2011
Webster University  February 2007 - 2011
Amerilife  March 2009 - December 2010
Gambrell Consulting   November 2007 - 2009
CGI  June 2005 - November 2007
Cott Beverages USA  1999 - 2005

Skills
Business Analysis, Leadership, Recruiting, Strategy, Business Intelligence, Finance, Microsoft Office, Corporate Finance, Coaching, Project Management, Managerial Finance, Strategic Planning, Team Building, Software Documentation, Management, Process Improvement, Training, Analysis, Program Management, SharePoint, SDLC, Operations Management, Data Analysis, Teaching, Negotiation, Social Media, Business Strategy, Budgets, Leadership Development, Project Planning, Team Leadership

Education
Capella University   2003 — 2005
PhD, Organization & Management

Florida Metropolitan University   1996 — 1998
MBA, Business

George Mason University   1990 — 1990
Statistics

University of the State of New York   1980 — 1981
BS, Sociology

Florida State University   1975 — 1976
Criminology

St. Petersburg College   1973 — 1975
AA, Police Administration

Experience
Waste Management  June 2014 - Present
Everest University Online   December 2013 - May 2014
Starwood Hotels & Resorts Worldwide, Inc.   February 2013 - December 2013
Levi Strauss & Co.   November 2012 - February 2013
Sheraton  December 2012 - January 2013
Nike  December 2012 - December 2012
Boys & Girls Club  December 2010 - August 2011
Coldstone Creamery  March 2008 - February 2009

Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Hospitality, Teamwork, Event Planning, Social Media, Event Management, English, Photoshop, Time Management, Facebook, Hotels, Public Relations, Social Networking, Public Speaking

Education
Arizona State University   2009 — 2013
Bachelor of Arts (B.A.), Business Tourism Development and Management

La Joya Community High School   2005 — 2009
High School Diploma

Experience
Everest Online University   March 2012 - Present
Everest University Online   January 2012 - Present
Manna Counseling Services, LLC   September 2011 - Present
New Jersey Child Welfare Training Partnership   March 2011 - Present
NCADD, Inc. of Middlesex County   February 2010 - Present
New Jersey Prevention Network  October 2006 - Present
Organization for Recovery   September 2003 - Present
Cape Assist  2010 - 2011
Camden Community College   September 2004 - January 2008
Atlantic Cape Community College  September 2005 - April 2007

Skills
Counseling, Public Speaking, Teaching, Writing, Research, Treatment, Staff Development, Non-profits, Team Building, Management Consulting, Higher Education, Anger Management, Chemical Dependency, Career Counseling

Education
Capella University   2004 — 2011
Doctorate, Human Services

Grand Canyon University   2008 — 2010
M.S., Professional Counseling

Grand Canyon University   2008 — 2010
M. S., Addictions Counseling

Springfield College   2002 — 2004
M. S., Human Services (Management & Leadership)

Thomas Edison State College   2000 — 2002
B.A., Liberal Studies

Experience
Lowe's Companies, Inc.   February 2015 - Present
TEKsystems  November 2011 - 2014
Everest University Online   October 2009 - October 2010
U.S. Bank   January 2008 - March 2009

Skills
Management, Customer Service, Recruiting, Training, Microsoft Office, Leadership, Retail, Employee Relations, Team Building, Performance Management, Strategic Planning, Human Resources

Education
Benedictine College   2002 — 2007
Bachelor’s Degree, Psychology, B

Experience
Vectrus  November 2014 - July 2015
The Classical Academy  September 2014 - November 2014
OfficeTeam  May 2014 - September 2014
Everest University Online   December 2013 - May 2014
Pawnee Mental Health  January 2013 - October 2013
Meritrust Credit Union  June 2012 - December 2012
Kansas Humane Society  May 2010 - July 2012
KWCH-TV  August 2006 - August 2011
The Buckle  January 2009 - December 2009
The Salvation Army  December 2008 - December 2009

Skills
Management, Customer Service, Microsoft Office, Nonprofits, PowerPoint, Public Speaking, Microsoft Excel, Social Media Marketing, Media Relations, Weather Forecasting, Research, Quickbooks, Non-profits, Retail, Community Outreach, Marketing Communications, Mentoring, Broadcast, Recruiting, Writing, Excel, Administrative..., Banking, Real Estate, Shipping, Online Marketing, Communication Skills, Office Administration, Mental Health, Tutoring, TV News Production, Administrative..., Communication, Digital Media, College Recruiting, Leadership, Interviews, Time Management, Social Networking, Training, Team Building, Sales, Talent Acquisition

Education
Mississippi State University   2007 — 2011
Bachelor of Science, BMP Certificate-Meteorology

Wichita State University   2005 — 2007
Bachelor of Communication, Minors in broadcast journalism, electronic media and sociology

Butler Community College   2003 — 2005
Associate, Arts

Experience
Bisk Education  December 2014 - Present
Everest University Online   July 2007 - March 2014

Skills
Enrollment Management, Student Affairs, Higher Education, Admissions, Adult Education, Student Recruiting, CampusVue, Academic Advising, Student Financial Aid, Retaining Customers, Campus, Interviews, Career Counseling, Academic Administration, Training, Customer Retention, Coaching, Team Building, Microsoft Office, E-Learning, Resume Writing, Staff Development, Public Speaking, Leadership Development, Leadership, Customer Service, Employee Training, Recruiting, Mentoring, Curriculum Development, Distance Learning, Event Planning, Career Development, Research, Management, Sales, Social Networking, Community Outreach, Student Development, Microsoft Word, Teaching, PowerPoint, Conflict Resolution, Educational Leadership, Microsoft Excel, Student Counseling, College Recruiting, Outlook, Curriculum Design, Instructional Design

Education
Florida Institute of Technology   2015 — 2017
Bachelor of Arts (B.A.), Business Administration/Computer Information Systems

Ashford University   2010 — 2012
Master's Degree, Higher Education/Higher Education Administration

Ashford University   2007 — 2009
Bachelor's Degree, Psychology

Valencia College   2004 — 2006
Associate's Degree, General Studies

Experience
Ashford University  April 2009 - Present
Strayer University  March 2008 - Present
University of Phoenix  March 2007 - September 2014
Virginia College  January 2008 - July 2013
Baker College  May 2008 - June 2013
Everest University Online   February 2009 - June 2012
Abilene Christian University  January 2004 - May 2012

Skills
Higher Education, Nonprofits, Community Outreach, Grant Writing, Public Speaking, Program Development, Research, Adult Education, Editing, Teaching, Distance Learning, Strategic Policy..., Public Policy, Executive Coaching, Leadership Development, Political Science, Public Relations, Online Training, Ethics, Fundraising, Curriculum Design, SPSS, Microsoft Office, System Administration, Social Media, University Teaching, E-learning, Customer Service, Microsoft Word, Training, Organizational..., Microsoft Excel, Curriculum Development, PowerPoint, E-Learning

Education
Liberty University   2010 — 2015
Higher Educational Leadership and Administration, General, 4.0

Capella University   2004 — 2010
Human Services, General, 4.0

Abilene Christian University   2002 — 2004
Master of Science (M.S.), Gerontology/Sociology, 4.0

Abilene Christian University   1997 — 2002
Bachelor of Applied Science (BASc), Political Science and Government, 3.7

Experience
Everest University Online   June 2015 - Present
Arizona Association of Chicanos for Higher Education   January 2013 - Present
Everest College Phoenix  October 2013 - May 2015
Everest College Phoenix  January 2010 - October 2013
University of Phoenix  March 2001 - January 2011
Ashford University  May 2006 - December 2010
Grand Canyon University (Significant Federation, LLC)   July 2008 - July 2009
University of Phoenix  February 1999 - October 2003
University of Phoenix  March 1998 - February 1999
University of Phoenix  October 1995 - March 1998

Skills
Student Services, Student Retention, Student Development, Student Counseling, Classroom Instruction, Classroom Management, Higher Education..., Higher Education Policy, Faculty Development, Adult Education, E-learning, Leadership Development, Campus, Teaching, Courses, Scheduling, Distance Learning, Higher Education, Education Management, Online Training, Staff Development, Educational Technology, Organizational..., Educational Leadership, Mentoring, Academic Administration, Organizational..., Coaching, Student Affairs, Training, Academia, Career Counseling, Academic Advising, College Teaching, CampusVue, Curriculum Development, University Teaching, eCollege, Teaching Adults, E-Learning, Leadership, Instructional Design, Enrollment Management, Public Speaking, Classroom, Retaining Customers, Curriculum Design, Admissions, Management, Program Development

Education
Capella University   2006 — 2010

University of Phoenix   1998 — 2000
Master of Arts, Organizational Management

University of Phoenix   1992 — 1995
Bachelor of Science, Business Administration and Management

Experience
Universal Life Church  August 2015 - Present
The J.R. Watkins Co.   April 2015 - Present
Everest University Online   March 2011 - February 2015
Aloha Paradise   September 2002 - January 2003
Butte Home Health Plus   July 1999 - September 2000
Personal Caregiver  1998 - 1999

Skills
Homeland Security, Physical Security, First Aid, First Responder, Crisis Management, Criminal Investigations, Security Operations, Criminal Justice, Tactics, Intelligence Analysis, National Security, Emergency Services, Security Management, Investigation, Firearms, Security, Public Safety, Security Clearance, Counterterrorism, Emergency Management, Force Protection, Policy, Healthcare, Loss Prevention, Nursing, Supervisory Skills, Vital Signs, Surveillance, Risk Assessment, Operational Planning, Hazardous Materials, Home Care, Team Building, Customer Service, Microsoft Office, Microsoft Excel, Public Speaking

Education
Butte College   2015 — 2019
Nursing, Nursing Education

Buttte College   2015 — 2019
Nursing

Everest University   2011 — 2015
Associate's degree, Homeland Security

Butte County Office of Education Regional Occupational Program   1999 — 1999
Certified Nurse Assistant

Butte County Office of Education Regional Occupational Program   1999 — 1999
Home Health Aide/Home Attendant

Experience
Women's Mountain Biking Association of Colorado Springs (WMBA of COS)   January 2015 - Present
SRAM LLC  March 2013 - Present
Everest University Online   October 2012 - March 2013
ITT Technical Institute  October 2010 - May 2012
Joe's Cycles   May 2010 - October 2010
Plasticomm Industries, Inc.   October 2009 - April 2010
Miramont Lifestyle Fitness  July 2008 - December 2008
Fort Collins Area Chamber of Commerce  January 2008 - May 2008

Skills
Events Coordination, Excellent writing and..., Exceptional..., Experienced with..., Strong team player as..., Experienced with press..., Microsoft Office, Teamwork, Interpersonal..., Productivity, Editing, Public Relations, Press Releases, Career Counseling, Leadership, Newsletters, Coaching, Dreamweaver, InDesign, Event Planning, Career Development, Staff Development, Resume Writing, Leadership Development, Interview Preparation, Training, Program Management, Higher Education, Team Leadership, Networking, Software Documentation, Analysis, Strategy, Social Networking, Interpersonal...

Education
Colorado State University   2004 — 2008
BA in Journalism and Technical Communication, Public Relations, Minor in Business

Pomona High School

Experience
Ultimate Medical Academy  September 2012 - Present
Ultimate Medical Academy  January 2012 - September 2012
Ultimate Medical Academy  December 2010 - December 2011
Ultimate Medical Academy  March 2010 - December 2010
USDA FSA Performance Management, Benefits, & Awards Branch   August 2009 - December 2009
Everest University Online   January 2007 - August 2009

Skills
Higher Education, Public Speaking, Microsoft Office, Event Planning, Leadership Development, PowerPoint, Customer Service, Social Media, Microsoft Excel, Event Management, Team Building, Spanish, Leadership, Editing, Fundraising, Social Networking, Outlook, Team Leadership, Creative Writing, Public Relations, Data Entry, Conflict Resolution, Student Affairs, Marketing, Career Counseling, Academic Advising, CampusVue, Staff Development, Teaching, Student Development

Education
Capella University   2015 — 2018
Doctor of Philosophy (PhD), Industrial and Organizational Psychology

Capella University   2007 — 2010
Master of Science (M.S.), Industrial and Organizational Psychology

University of South Florida   2002 — 2006
Bachelor of Arts (B.A.), Interpersonal and Organizational Communication

Experience
Miami Dade College  June 2012 - Present
Broward County Public Schools  June 2007 - Present
Everest University Online   June 2011 - October 2014
Keiser University  March 2009 - June 2012

Skills
Highly effective..., Curriculum Development, Higher Education, Curriculum Design, Instructional Design, E-Learning, Adult Education, Tutoring, Educational Technology, Staff Development, Distance Learning, Community Outreach, Libraries, Nonprofits, Editing, Program Development, Grant Writing, Classroom, Instructional Technology, Educational Leadership, Teacher Training, Literacy, K-12, Differentiated..., Lesson Planning, Student Development, Fundraising, Classroom Management, Student Affairs, Customer Service, Management, Microsoft Excel, Microsoft Word, Microsoft Office

Education
Barry University   2008 — 2010
Ed.S, Reading Teacher Education

University of South Florida College of Arts and Sciences   2006 — 2008
Master's Degree, Library and Information Science

University of West Florida   1993 — 1998
Master's Degree, Communication Arts

Florida Agricultural and Mechanical University   1990 — 1993
Associate of Arts (A.A.), General Studies

Experience
Independence University  September 2013 - Present
Independence University  April 2011 - August 2013
Everest University Online   July 2008 - November 2010
Everest University Online   July 2007 - June 2008
Dandel, Inc.   April 2002 - June 2007
Bluewave USA Inc.   January 1999 - April 2002

Skills
Project Management, Leadership Development, Leadership, Strategic Planning, Staff Development, Operations Management, Recruiting, Relationship Management, Higher Education, Team Building, College Recruiting, Sales, Sales Operations, Customer Service, Call Center Development, Website Development, Admissions, Enrollment Management, Public Speaking, Training & Development, Marketing Strategy, Budget Forecasts, Strategic Hiring, New Hire Training, Customer Relations, Team Leadership, Conflict Resolution, Student Financial Aid, Conflict Management, Adult Education, International Sales, Coaching, Sales Management, High Performance Sales..., Human Resources, SOP Development, Team Management, Sales Force Development, Salesforce Training, Employee Training, Career Development..., Career Path Planning, Program Development, Customer Acquisition, Data Analysis, Performance Management, Performance Appraisal, Performance Improvement, Performance Measurement, High Performance Teams

Education
Binghamton University - School of Management
B.S. in Management, Management

Experience
Everest University Online   October 2010 - January 2013

Skills
Microsoft Office, Customer Service, Public Speaking, Leadership, Team Building, Management, Sales, Strategic Planning, Training, Event Planning, Time Management, Budgets, Team Leadership, Outlook, Social Networking, Project Management, Microsoft Excel, Leadership Development, PowerPoint, Coaching, Staff Development, Higher Education, Microsoft Word, Adult Education, Resume Writing, Customer Retention

Education
Colorado State University Global   2013 — 2014
BS in Organizational Leadership, Organizational Leadership

Colorado Technical University   2010 — 2012
Associate of Science (AS), Health and Medical Administrative Services

Experience
Texas A&M University  February 2015 - Present
Colorado State University-Global Campus  June 2013 - January 2015
Stevens Henegar College   September 2012 - February 2013
Everest University Online   May 2011 - September 2012

Skills
Public Speaking, Higher Education, Customer Service, Staff Development, PowerPoint, Microsoft Office, Teaching, Microsoft Excel, Microsoft Word, Event Planning, Coaching, Leadership Development, Student Financial Aid, Financial Aid..., CampusVue, Organizational..., Universities, Loans, Federal Funding, Compliance, Leadership, Management, Enrollment Management, Student Affairs, Campus, Student Loans, Training, Adult Education, Academic Administration, Team Building, Critical Thinking, Cross-functional Team..., Educational Leadership, Outlook, Marketing, Research, Call Centers, Team Leadership, Access, Student Development, Employee Training, College Recruiting, Conflict Resolution, Distance Learning

Education
Colorado State University-Global Campus   2012 — 2013
B.S. Organizational Leadership, Management

Pikes Peak Community College   2009 — 2012
Associate's degree, Business

Experience
AspenPointe  February 2015 - Present
Everest University Online   May 2013 - February 2015
Randstad Inhouse Services  August 2009 - October 2011
Randstad Inhouse Services  August 2009 - December 2010
Alltel Communications Corp   March 2007 - May 2008
Alltel Communications Corp   January 2006 - March 2007
Alltel Communications Corp   November 2004 - January 2006
First Command Financial Planning Inc Darmstadt   August 2002 - August 2004

Skills
Team Building, Human Resources, Employee Relations, Employee Benefits, Payroll, Management, Resume Writing, Interviews, Recruiting, Organization, Communication, Onboarding, Time Management, Administrative..., Coaching, Employee Engagement, Customer Satisfaction, Analysis, Training, Talent Management, Sales, Call Centers, Hiring, Temporary Placement, Employee Training, New Hire Orientations, Benefits Administration, Customer Retention, Performance Management, PowerPoint, College Recruiting, Workforce Planning, Microsoft Excel, Talent Acquisition, Personnel Management, Job Descriptions, HR Policies, FMLA, Technical Recruiting, Succession Planning, Temporary Staffing, Job Fairs, Performance Appraisal, Internet Recruiting, Background Checks, Screening, Recruitment Advertising, Applicant Tracking..., PeopleSoft, Employment Law

Education
Coastline Community College   2010 — 2012
Associate of Arts (AA), Business Administration

Greeley West High School   1990 — 1994
High School Diploma

Experience
RROSES LLC   January 2012 - Present
Central Texas College  January 2003 - Present
American Public University System  January 2006 - December 2012
American Higher Education Inc.   January 2010 - January 2012
Strayer University  January 2011 - 2012
Educational Testing Service (ETS)   June 2007 - June 2011
Everest University Online   January 2005 - January 2011
South University  January 2009 - December 2009
Palm Beach County School District  January 2007 - June 2009
US Army  January 2002 - January 2006

Skills
Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Windows, PowerPoint, English, Comparative Politics, International Relations, Middle Eastern Studies, Arab-Israeli Conflict, Criminal Justice, Homeland Security, Terrorism, Emergency Management, Criminal Law, International Political..., National Security, Intelligence, Criminology, Blackboard, Angel online System, SAKAI online teaching..., Program Director

Education
University of Miami   2010 — 2017
Doctor of Philosophy (PhD), International/Global Studies

American Military University   2010 — 2010
Master of Arts (M.A.), Criminal Justice/Police Science

United States Peace Institute   2010 — 2010
Certificate, Certificate in Interfaith Conflict Resolution

United States Peace Institute   2009 — 2009
Certificate, Certificate in Conflict and Peace Resolution

Florida Atlantic University   2005 — 2005
Certificate, Ethnic Studies

Florida Atlantic University   2005 — 2005
Master of Arts (M.A.), Political Science and International Terrrorism

Florida Atlantic University   2002 — 2002
Certificate, Peace Studies and Conflict Resolution

Florida Atlantic University   1997 — 2002
Bachelor's degree, Political Science and Middle Eastern Studies

Profession

Experience
Everest University Online   February 2012 - February 2015
Goodwill Staffing   August 2007 - December 2011
Quantum  1997 - 2002

Skills
Interview Preparation &..., Job Search Strategies, Resume Critiquing &..., Career Counseling, Certified Staffing..., Mock Interviews, Career Development, Recruiting, Interviews, Coaching, Job Search, Networking, Resume Writing, Hiring, Training, Resume, Management, Leadership Development, Temporary Placement, Job Coaching, Interview Preparation, Social Media, Staff Development, Enrollment Management, Applicant Tracking..., Job Fairs, College Recruiting, Business Networking, Retaining Customers

Education
Colorado Technical University   1992 — 1998
Bachelor's in Science, Business Management, 4.0

Experience
Pyramid Network Services  June 2014 - Present
Goodman Networks  September 2013 - June 2014
Everest University Online   October 2012 - September 2013
Everest College Phoenix  2012 - 2013
Jokake Construction  August 2011 - March 2012
Everest University  2012 - 2012
Jokake Construction  May 2011 - August 2011
REA Land Consulting   February 2006 - May 2011
BDR Land Consulting   July 2006 - February 2011
Jokake Construction  2011 - 2011

Skills
Construction, Permitting, Contractors, Wireless, Construction Management, Contract Management, Problem Solving, Scheduling, Excel, Word, Microsoft Office, Budgeting, Team Building, Customer Relations, Contract Negotiation, Supervisory Skills, Customer Service, Planning, Coordination, Strategic Planning, Negotiation, Process Scheduler, Team Leadership, Microsoft Word, Purchasing, Time Management, Management, Project Planning, Microsoft Excel, Procurement, Leadership, Program Management, New Business Development, Facilities Management, Budgets

Education
Arizona State University   2008 — 2012
B.S, Exercise

Mesa High School   1999 — 2002
High School Diploma

Experience
Progressive Insurance  November 2014 - Present
Everest University Online   October 2010 - November 2014
GameStop  May 2005 - September 2010
Auntie Anne's, Inc.   August 2002 - July 2004

Skills
Art, Fine Art, Contemporary Art, Visual Arts, Art History, Graphic Design, Graphic Arts, Comic Books, Comic Art, Comic Book Illustration, Comic Strips, Photoshop, Corel Painter, InDesign, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Manga Studio, Painting, Drawing, Figure Drawing, Retail Sales, Customer Service, Customer Retention, Customer Satisfaction, Food Service, Food Safety, Food Preparation, Information Security, Gaming, Gaming Industry

Education
Rocky Mountain College of Art + Design (RMCAD)   2014 — 2016
Bachelor's degree, Game Art

Pikes Peak Community College   2008 — 2009
Associate of Arts (AA), Visual Art and Graphic Design

Colorado State University-Pueblo   2007 — 2008

Experience
Southeastern Community College  2014 - Present
Central Texas College  August 2010 - Present
Faulkner State Community College  May 2010 - Present
Rasmussen College  August 2010 - 2013
Everest University Online   2010 - 2013
Virginia College  August 2010 - December 2011
ITT Technical Institute  August 2009 - August 2010
University of South Alabama  January 2008 - May 2010

Skills
Management, Budgets, Team Building, Teamwork, Higher Education, Student Affairs, University Teaching, Human Resources, Public Speaking, Research, Training, Staff Development, E-Learning, Instructional Design, Curriculum Design, Teaching, Classroom

Education
Auburn University
Doctor of Philosophy (Ph.D.), Adult Education, Education Foundations, Leadership & Technology, 4.0

University of South Alabama   2008 — 2010
MA, Business/Corporate Communications

University of South Alabama   2001 — 2007
Bachelor of Arts (BA), Communication and Media Studies

Experience
Everest University Online   September 2014 - Present
Everest University Online   June 2008 - September 2014

Skills
Customer Service, PowerPoint, English, Windows, Research, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java

Education
Ashford University
Organizational Businss Management

Experience
Instructional Connections, LLC  December 2014 - Present
Baker College  2008 - Present
Southern New Hampshire University  2005 - Present
Union Institute and University  2000 - Present
Allied American University  June 2012 - Present
Everest University Online   June 2012 - Present
Excelsior College  2008 - Present
National University  1994 - Present
AirCommand and Staff DL   June 2006 - December 2007
A.T.Still University   June 2003 - December 2005

Skills
Educational Technology, E-learning, Courses, Teaching, Instructional Technology, Distance Learning, Curriculum Development, Adult Education, Higher Education, Instructional Design, Curriculum Design, Classroom Instruction, Online Training, Course Development, Research, Writing, E-Learning, eCollege, Public Speaking, Admissions, College Teaching, Career Counseling, Educational Leadership, Staff Development, Psychology, Blended Learning, ESL, Science, Resume Writing, Psychotherapy, Training, Grant Writing, Program Development, Program Evaluation, Career Development, Faculty Development, Leadership Development, Academic Advising, Academic Administration, Academia, Community Outreach, Student Development, Student Engagement, University Teaching, Moodle, Enrollment Management, Retaining Customers, Pedagogy, Nonprofits, Teaching Adults

Education
City University of Seattle   2014 — 2020
Ed.D., Education Leadership: Concentration in Higher Education

Colorado State University   1972 — 1975
Ph.D., Zoology

Illinois Institute of Technology   1962 — 1962
One course: Chromatography

Southern Colorado University   1973 — 1973
One course: Current Social Issues

Mozilla Badges program

National University   2013 — 2016
Bachelor's degree, History

National University   2012 — 2014
Master's degree, Applied Gerontology, In progress

Trident University International   2002 — 2008
Ph.D., Education (E-learning Administration)

National University   2008 — 2009
MA, English

National University   2005 — 2008
MA, Instructional Technology

Experience
Asurion  March 2015 - Present
Grand Canyon University  2013 - 2014
Everest University Online   August 2012 - November 2013
Ebay: Bill Me Later   August 2011 - June 2012
PETCO Animal Supplies, Inc.   September 2009 - August 2011
Blue Buffalo Pet Food   February 2008 - July 2009
PetSmart  May 2005 - October 2007

Skills
Student Affairs, Public Speaking, Teaching, Research, Microsoft Office, Higher Education, Leadership, Customer Service, Training, Event Planning

Education
Arizona State University   2009 — 2011
Bachelor of Science (B.S.), Communication

Paradise Valley Community College   2007 — 2009
Associate of Arts (A.A.)

Experience
New Horizons Computer Learnig Centers   July 2015 - Present
Colorado Technical University  October 2010 - Present
Everest University Online   January 2014 - February 2015
El Paso County Sheriff’s Office  August 2013 - 2013
OptumInsight  November 2011 - March 2012
Recent Projects   January 2002 - March 2012
Comcast  2009 - 2010
EchoStar Corporation  December 2006 - August 2008
LockHeed Martin  March 2001 - December 2006
Front Range IT Solutions, Inc   March 2004 - March 2005

Skills
Program Management, Unix, Databases, Software Development, Troubleshooting, Testing, Project Management, System Administration, Training, Analysis, Visio, Networking, SDLC, Human Resources, Leadership, Vendor Management, Enterprise Software, Management, Security, Network Administration, Integration, CRM, Business Analysis, Access, Software Documentation, Technical Support, Information Technology

Education
Colorado Technical University   2008 — 2010
Masters, Computer Science, Graduated with Honors (3.8 GPA)

University of Phoenix   2003 — 2005
Master’s Degree, Business Administration, Graduated with Honors (3.75 GPA)

University of Phoenix   2002 — 2003
Masters, Computer and Information Sciences and Support Services

Devry University   1997 — 2000
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services

Wayne County Community College District   1981 — 1984
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician

New Horizons Computer Learning Centers Training/CompTIA A+
Computer and Information Sciences and Support Services

New Horizons Computer Learning Centers Training/CompTIA Linux+
Computer and Information Sciences and Support Services

New Horizons Computer Learning Centers Training/CompTIA Network+
Computer and Information Sciences and Support Services

New Horizons Computer Learning Centers Training/CompTIA Security+
Computer and Information Sciences and Support Services

Other Certifications

Experience
Wells Fargo  August 2014 - Present
Everest University Online   April 2013 - February 2014
JPMorgan Chase  March 2008 - January 2013
AZ Realty ONE Group   March 2006 - February 2008
Chase Bank  October 2004 - November 2005
Chase Bank  October 2002 - October 2004
Chase Bank  September 2000 - October 2002
Chase Bank  September 1998 - September 2000
Chase Bank  August 1997 - August 1998

Skills
Process Improvement, Visio, Call Center, Vendor Management, Project Management, Team Building, Leadership, Financial Analysis, Customer Service, Product Development, Strategic Planning, Leadership Development, Contract Negotiation, Business Planning, Quality Assurance, Risk Management, Training, Call Centers, Analysis, Business Process...

Education
Arizona State University   1996 — 2006
Bachelor of Arts/Communication, Organizational Communication, 3.8 GPA

Cheonggang Academy
Bachelor of Arts; High School Diploma, Communication-Intercultural & Organizational Emphasis/ASU

Experience
Everest College Thornton   February 2015 - Present
Everest College Aurora   January 2015 - February 2015
Everest University Online   November 2013 - January 2015
Everest College Aurora   September 2011 - November 2013
Everest College  January 2010 - September 2011
Everest College  October 1999 - January 2010
Safeway  April 1996 - January 2010
Target  July 1995 - October 1996
Lockheed Martin  March 1992 - March 1995
C & D Bonded Security   November 1991 - March 1992

Skills
Adult Education, Career Development, Staff Development, Resume Writing, Leadership Development, Career Counseling, Instructional Design, Interviews, Organizational..., Coaching, Employee Training, Team Building, Curriculum Development, Conflict Resolution, E-Learning, Higher Education, Human Resources, Training, Workshop Facilitation, College Recruiting, Leadership, Onboarding, Organizational..., Employee Relations, New Hire Orientations, Hiring, Job Coaching, Recruiting, Student Recruiting, Succession Planning, Talent Management, Personnel Management, Training Delivery, Job Fairs, Performance Management, Admissions, CampusVue, Enrollment Management, Campus, Retaining Customers, Student Affairs, Interview Preparation, Job Search Strategies, Applicant Tracking..., Temporary Placement, Diversity Training, Distance Learning, Talent Acquisition, Job Search, Student Financial Aid

Education
United Graduate College & Seminary   2007 — 2008
Doctorate, Divinity

Chapman University   1993 — 1994
Masters, Human Resources Management

National American University   1991 — 1993
Bachelors, Business Administration

Experience
Everest University Online   May 2015 - Present
Association of Universities of Asia and the Pacific   2014 - Present
Sias International University Foundation   2014 - Present
Second Nature  2009 - Present
Everest College Phoenix  January 2011 - May 2015
Independent Colleges and Universities of Arizona   2012 - 2015
University Realty Advisors, LLC   November 2003 - January 2011
Sterling College  June 1997 - October 2003
Arizona Commission for Postsecondary Education  January 1992 - June 1997

Skills
Business Planning, Program Management, Public Speaking, Leadership Development, Strategic Partnerships, Strategic Planning, Higher Education, Nonprofits, Board Development, Leadership, Teaching, Staff Development, Grants, Program Development, Fundraising

Education
Arizona State University
Higher Education Administration, Ph.D.

Creighton University
Doctor of Law (J.D.)

Morningside College
Bachelor’s Degree

Experience
Everest University Online   September 2013 - Present
Family Dentistry  April 1993 - May 2008
United Health Group  October 2007 - January 2008

Skills
Accomplished medical..., Medical Billing &..., Executive Level..., Accounts Payable, Account Reconciliation, Medical Records, Accounts Receivable, Insurance Verification, Front to Back Office, Customer Service, Time Management

Education
Ultimate Medical Academy   2013 — 2013
Diploma, Medical Billing Coding

Bennett College for Women   1994 — 1996
Communication and Media Studies

Experience
The Virtual Student LLC   October 2013 - Present
Anthem Education Group  July 2013 - February 2014
Benedictine University  2014 - 2014
Anthem College Online  May 2011 - July 2013
Everest University Online   2009 - 2011

Skills
Higher Education, Sales, Instructional Design, E-Learning, Needs Analysis, Customer Service, PowerPoint, CampusVue, Strategic Planning, Coaching, Staff Development, Campus, Enrollment Management, Distance Learning, Adult Education

Education
Arizona State University   2009 — 2011
Masters, Educational Technology

Arizona State University   2003 — 2007
Bachelor of Science (B.S.), Management

Arizona State University   2003 — 2007
Bachelor of Science (B.S.), Finance

Experience
Everest University Online   April 2012 - Present
Wyoming Technical Institute  November 2008 - April 2012
Wyoming Technical Institute  April 2007 - November 2008

Skills
Customer Service, Coaching, Student Recruiting, Recruiting, Training, Higher Education, Student Financial Aid, Staff Development, Campus, Human Resources, Leadership Development, Team Building, Leadership, Management, Public Speaking, Admissions, Microsoft Office, Microsoft Excel, PowerPoint, Sales, Teaching, Resume Writing, Microsoft Word, Enrollment Management, Outlook, Student Affairs, Adult Education

Education
Arizona State University   1993 — 1994
Bachelor of Arts (BA), Political Science and Government

Arizona State University   1993 — 1994
Bachelor of Arts (B.A.), Political Science and Government

Experience
Everest University Online   August 2009 - Present
Broach   August 2006 - July 2009
AOL  2003 - 2006

Skills
Social Networking, Adult Education, Public Speaking, Leadership Development, Staff Development, Teaching, Training, Coaching, Microsoft Office, Program Management, Call Centers, Customer Service, Management, Process Improvement, Team Building, Research, Higher Education, Leadership, PowerPoint, Curriculum Development, Educational Leadership, E-Learning

Education
American InterContinental University
Bachelor's degree, Business Administration and Management, General, 3.0

Remington College-Tampa Campus
Computer Information Scince, Computer Programming, 3.65

Experience
Manchester Community College  July 2014 - Present
Quinebaug Valley Community College  September 2008 - Present
Kaplan University  April 2009 - Present
Herzing University Online  May 2009 - Present
Charter Oak State College  March 2012 - Present
Goodwin College  May 2012 - Present
Bryant & Stratton College – Online Division   March 2014 - Present
Everest University Online   September 2014 - Present
Everest University Online   March 2012 - October 2013
Everest University Online   April 2010 - March 2012

Skills
Proficient in the..., ANGEL, Blackboard, D2L, eCollege, Moodle, WebCT, HCPCS, CPT-4, ICD-10-CM and PCS, ICD-9-CM, Office 2013, MOSS 1.0 and 2.0..., Claim Gear, Degree..., MedTrak, EHR, SpringCharts Electronic..., Connect Practice..., KINN’s Virtual Medical..., Customer Service

Education
Walden University   2008 — 2016
Doctor of Philosophy (Ph.D.), Business Administration and Management, General, GPA 4.0

Salve Regina University   2003 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General, GPA, 3.7

Kaplan University   2014 — 2016
Master’s Degree, Health Information Management

Charter Oak State College   2001 — 2003
Bachelor’s Degree, Business Administration and Management, General, GPA 3.5

Experience
Memorial Sloan Kettering Cancer Center  September 2013 - Present
University of the Rockies  May 2012 - Present
The New York City Ballet   1997 - Present
Memorial Sloan-Kettering Cancer Center  October 1992 - September 2013
Everest University Online   October 2010 - August 2013

Skills
Mentoring Graduate..., Higher Education, Distance Learning, Health Psychology, College Teaching, Adult Education, Health Education, Clinical Research, Wellness, Public Health, Curriculum Development, Grant Writing, Program Development, Teaching, Community Outreach, Psychology, Program Evaluation, Healthcare, University Teaching, Curriculum Design, E-Learning

Education
Capella University   2003 — 2009
PhD, Health Psychology

City University of New York-Queens College
BA, Anthropology

New York University
MA, Community Health Education

Sarah Lawrence College
Health Advocacy

Experience
American Royal College   February 2011 - Present
Kaplan University  November 2011 - August 2013
Everest University Online   December 2008 - September 2010
Juice Zone Orlando Florida   September 2006 - December 2008
St Vincent Hospital  November 1994 - February 2005

Skills
Adult Education, CampusVue, Higher Education, Classroom, Student Recruiting, Campus, Instructional Technology, Staff Development, Career Counseling, Conflict Resolution, Educational Leadership, Instructional Design, Teaching, Admissions, Curriculum Development, Retaining Customers, Coaching, Leadership, Enrollment Management, Student Affairs, Academia, Student Financial Aid, Event Planning, Recruiting, Time Management, Training, Employee Training, Distance Learning, Interviews, Customer Service, Team Building, Research, Management, Leadership Development, Student Development, Faculty Development, Resume Writing, Job Coaching, College Recruiting, Accreditation, Healthcare, Public Speaking, Courses, Program Management, eCollege, E-Learning, Academic Administration, Academic Advising, Curriculum Design, Career Development

Education
Ashford University   2010 — 2011
MAED, Education

City University of New York-Brooklyn College   1998 — 2000
BA, History

Experience
Social Security Administration  April 2015 - Present
Colorado Technical University  January 2010 - Present
University Colorado, Colorado Springs   January 2007 - Present
Battelle Memorial Institute/NORAD & USNORTHCOM   November 2008 - October 2014
Everest University Online   2014 - 2014
Myriad HS/HD projects   2007 - 2008
NORAD & USNORTHCOM  May 2005 - December 2007
U.S. Army   April 1986 - December 2007
USPACOM  June 2001 - June 2005
US Military Academy  1996 - 1999

Skills
Homeland Security

Education
Colorado Technical University   2009 — 2014
Doctorate, Management (Homeland Security), Graduated

University of Colorado, Colorado Springs   2005 — 2007
Master's Cert, Homeland Defense

Syracuse University - Maxwell School   1994 — 1996
MA, Poli Sci

Experience
Everest University Online   January 2011 - Present
Dusko Insurance Agency   February 2009 - Present
State Farm  November 2007 - February 2009
American General Finance - now Springleaf Financial   2002 - 2006

Skills
Microsoft Excel, PowerPoint, Microsoft Word, AMS360, Account Reconciliation, Bank Reconciliation, Accounts Payable, Accounts Receivable, Customer Service, Management, Contract Negotiation, Human Resources, Coaching, Leadership Development, General Ledger, Insurance, Invoicing, Monthly Closing, Expense Management, Financial Analysis, Data Analysis, Accounting, Fixed Assets, Leadership, Social Media, Financial Accounting

Education
Indiana Wesleyan University   2008 — 2010
Master of Business Administration (MBA), Accounting

Ball State University   1996 — 2000
Bachelor of Science (BS), Economics - Business Option

Blackford   1992 — 1996

Experience
Central Texas College  October 2014 - Present
Santiago Canyon College  August 2014 - Present
Design Institute of San Diego  May 2013 - Present
Riverside City College  February 2013 - Present
Allied American University  February 2013 - Present
Southwestern Community College District  October 2011 - Present
Toastmasters International  2010 - Present
Arizona State University  March 2014 - July 2014
Chapman University  January 2012 - June 2014
Everest University Online   July 2011 - June 2014

Skills
Administrative Functions, Blackboard, Camtasia, Communication Skills, Customer Service, Distance Learning, Diversity, Easily Adaptable, eCollege, Higher Education, Intercultural..., Interpersonal..., Leadership, Mac, Microsoft Excel, Microsoft Word, Moodle, Outlook, Organizational..., Persuasion, PowerPoint, Photography, Public Speaking, Social Media Blogging, Teamwork, Training, Wordpress, Coaching, Event Planning, WordPress, Student Affairs, Fundraising, Community Outreach, Staff Development, Management, Nonprofits, Public Relations, Leadership Development, Instructional Design, E-Learning, Adult Education, Social Media, Organizational..., Student Development, Academic Advising, Career Counseling, Curriculum Development, Program Development, Admissions, Workshop Facilitation

Education
California State University-Fullerton
M.A., SPEECH COMMUNICATION (DBA HUMAN COMMUNICATION STUDIES/COMMUNICATION STUDIES)

California State University-Fullerton
B.A., COMMUNICATIONS (Mass Media)

California State University-Fullerton
B.A., SPEECH COMMUNICATION

Long Beach City College
A.A, SPEECH COMMUNICATION

Experience
ECPI University  April 2013 - Present
CCI  December 2010 - April 2013
Corinthian Colleges, Inc  December 2010 - April 2013
Everest University Online   March 2010 - December 2010
Financial Aid  November 2006 - March 2010
Student Services  August 2006 - November 2006
E. Medical Supply, Inc   November 2005 - August 2006
Everest University Online   April 2005 - June 2005

Skills
Enrollment Management, Student Recruiting, Training, Program Management, Adult Education, Performance Management, Quality Assurance, Process Improvement, Management, Coaching, Finance, Student Financial Aid, Student Affairs, Leadership, Leadership Development, Higher Education, Organizational..., Policy, Strategic Planning, Budgets

Education
Grand Canyon University   2012 — 2015
Doctor of Education (Ed.D.), Organizational Leadership

Colorado State University - Global   2009 — 2011
Master's degree, Organizational Leadership

Colorado State University-Pueblo   2001 — 2006
Bachelor's degree, Business Administration and Management, General

Colorado State University
Bachelor of Science, Business Administration - Management

Colorado State University - Global
Master of Science, Organization Leadership, Human Resource Performance

Higher EducationGrand Canyon University
Doctor of Education, Organization Leadership

Experience
Friends and Family   April 2007 - Present
GCE Services   April 2015 - July 2015
Douglas Colony   November 2014 - March 2015
SCS/Woodmen Nissan   October 2013 - November 2014
US Air Force Reserve  June 2008 - June 2014
Everest University Online   January 2012 - June 2013
PRC, LLC  February 2007 - January 2008
United States Air Force  March 2000 - March 2006

Skills
DoD, Security Clearance, Security, Military, Information Assurance, Analysis, Sales, Customer Service, Student Financial Aid, Telemarketing, Training, Leadership, Leadership Development, Microsoft Office, Program Management, Team Building, Research, Interviews, Talent Acquisition, Active DoD Secret..., Forklift Operation, Troubleshooting

Education
Independence University   2013 — 2014
Informations System Masters of Science, Information Technology

CollegeAmerica-Stevens Henager College   2007 — 2010
BACHELORS, COMPUTER SCIENCE

Experience
Robert Half Technology  April 2015 - Present
Everest University Online   August 2013 - February 2015
Apple Retail  September 2008 - July 2013
University of Colorado Colorado Springs  2011 - 2011
CopyIt!   September 2004 - October 2006
Kinko's  June 2001 - September 2004
Concrete Wave Magazine   2002 - 2003

Skills
Recruiting, Technical Recruiting, Corporate Recruiting, Strategic Planning, Leadership, Training, Public Speaking, Teamwork, Customer Service, Curriculum Development, Communication, Windows, Mac, Apple Certified, Computer Hardware, Troubleshooting, Microsoft Office, Mac OS X Server, Staff Mentor, Teaching, Employee Training, Mentoring, Mac OS, iLife, iWork, Graphic Design, OS X, Photoshop, Final Cut Pro, Photography, PowerPoint, Macintosh hardware, Sales, Apple Aperture, Microsoft Excel, Editing, Microsoft Word, Outlook, iOS, iPad, Research, CampusVue, Talisma CRM, Film Production, iTunes, iPhone, Web Design, Computer Repair, Technical Support, Public Relations

Education
University of Colorado at Colorado Springs   2010 — 2011
Graduate Coursework for Masters (One year complete), Communication

University of Colorado at Colorado Springs   2008 — 2010
Bachelor of Arts (B.A.), Communications

Prince William Sound Community College   2006 — 2008
General Education

Experience
Everest University - Online  2011 - Present
El Paso Pipelines   August 2009 - September 2011

Skills
IT Project Management..., •Professional Project..., SDLC, Software Documentation, Requirements Gathering, PMO, Quality Assurance, Analysis, Business Requirements, Strategy, Management, Training, Telecommunications, Business Process Design, Requirements Management, Information Technology, Test Planning, Business Process, Business Process..., Business Analysis

Education
Colorado College
Bachelor of Arts (BA)

Doherty High School
Diploma

Experience
Everest University Online   October 2012 - Present
Everest University Online   April 2010 - October 2012
Atlantic Financial Federal Credit Union   October 2001 - July 2007

Skills
Research, Process Auditing, Customer Service, Communication, Problem Solving, Easily Adaptable, Time Management, Banking, Student Financial Aid, Quality Assurance, Internal Audit, Process Improvement, SOP Development, Data Entry, High Level Of..., Training, Account Reconciliation, Reporting & Analysis

Education
Canisius College

Canisius College

Canisius College

Canisius College

Canisius College

Experience
Everest University Online   October 2011 - February 2015
USAA  2007 - October 2011
Virginia Employment Commission  February 2006 - 2007

Skills
Microsoft Office, Problem Solving, Customer Service, Series 7, Series 63, PowerPoint, Handle Confidential..., Advising People, Educational Leadership, Higher Education, Academic Advising, Helping Clients, Computer Proficiency, Technical Support, Business Understanding, Professional Phone..., Internet Savvy, Office Equipment, Substance Abuse..., Financial Services, Claims Management, Insurance, Interviews, 401k, Databases, Loan Servicing, Social Skills, Church Services, Spiritual Gifts, Financial Regulation, Philosophy of Religion, Peer Mentoring, People Development, Troubleshooting, Animal Welfare, Youth Work, Compassion, Sympathy, Positive Work..., Team Motivation, Automobile Liability, Customer Support, Outlook Express, Organizational..., Supervisory Skills, Beauty Industry, Reading Comprehension, Call Centers, Traditional IRA, Public Speaking

Education
Colorado Christian University   2008 — 2016
Master of Business Administration (MBA)

James Madison University
Bachelor of Arts Degree