Experience
International Academy of Design and Technology  March 2013 - Present
International Academy of Design and Technology  February 2012 - Present
International Academy of Design and Technology  March 2009 - February 2012
Everest University Online   November 2007 - January 2009
New York Life Insurance Company  January 2003 - January 2006

Skills
Instructional Design, ADDIE, Business Operations, E-Learning, Higher Education, Needs Analysis, Curriculum Development, Curriculum Design, Adult Education, Staff Development, Instructor-led Training, Captivate, Blended Learning, Camtasia, Teaching, Technical Writing, Training, Distance Learning, Educational Technology, Leadership Development, Coaching, Leadership, Management, Interviews

Education
American InterContinental University   2011 — 2012
Master of Education, Instructional Design and Technology, 3.8

Oral Roberts University   1996 — 2000
Bachelor of Science, Multimedia Production

Experience
JP Business Strategies   March 2014 - Present
Everest University Online   October 2012 - September 2014
LearningRx  July 2012 - September 2012
College Planning of Colorado   December 2009 - June 2012
AdvancePierre Foods  January 2008 - July 2009

Skills
Administrative..., Microsoft Office, Event Planning, PowerPoint, Microsoft Word, Outlook, Microsoft Excel, Research, Data Entry, Customer Service, Public Speaking, Office Management, Infusionsoft, DocuSign, Creating reports, Higher Education, Social Media, Time Management, Multi Tasking

Education
Oklahoma Christian University   2003 — 2007
Bachelor of Science (BS), Social Studies Education

Experience
Everest University Online   February 2013 - Present
Anthem Education Group  May 2011 - August 2012

Skills
Admissions, Adult Education

Education
Rockhurst University   1999 — 2003
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services

Experience
University of Phoenix  September 2011 - Present
Everest University Online   November 2010 - August 2011
Trader Joe's  April 2005 - March 2010

Skills
Project Management, Academic Advising, Sales, Microsoft Office, Team Leadership, Volunteering, Writing, Mentoring Of Staff, Job Coaching, Presentations, Public Speaking, Travel, Research, Customer Service, Marketing

Education
University of Phoenix   2012 — 2013
Certificate, Project Management, 3.6

Oakland University   2007 — 2009
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies, 3.2

Experience
Accelerated Hiring Solutions, SCL Health Systems   May 2015 - Present
Everest University Online   July 2012 - February 2014
PacifiCare Health Systems  January 2005 - December 2007
HealthSouth  January 2003 - December 2005
Memorial Hospital  January 1993 - November 2003

Skills
Business Development, Marketing, Direct Sales, Career Counseling, Social Networking, Admissions, Nonprofits, Fundraising, Student Affairs, Resume Writing, Academic Advising, Student Development, Enrollment Management, Staff Development, Human Resources, Management, Sales, Sales Operations, Account Management, Budgets, Customer Retention

Education
University of Phoenix   2003 — 2005
Master's degree, Counselor Education/School Counseling and Guidance Services

Regis University
Bachelor's degree, Business, Management, Marketing, and Related Support Services

Experience
Saint Leo University  November 2012 - Present
Saint Leo University  April 2011 - November 2012
FastTrain of Tampa   May 2009 - February 2011
Everest University Online   June 2007 - March 2009
MYLA Early Learning Academy   September 2003 - April 2007
Educational Arts Team  June 1996 - August 2003

Skills
Adult Education, Higher Education, Student Affairs, Teaching, Student Development, Admissions, Training, Distance Learning, Academia, Academic Advising, Community Outreach, Management, PowerPoint, Enrollment Management, Policy, Student Recruiting, Student Engagement, College Teaching, Campus, Curriculum Development, E-Learning, Coaching, Instructional Design, Retaining Customers, Academic Administration, Program Development, Career Counseling, Higher Education..., University Teaching, Resume Writing, Curriculum Design, Program Management, Leadership, Recruiting, Student Financial Aid, Staff Development, Student Counseling, Student Leadership, Faculty Development, FERPA, Higher Education..., Career Development, Datatel, Residence Life, CampusVue, eCollege, Higher Education..., Higher Education Policy

Education
Saint Leo University   2015 — 2017
Master's Degree, Instructional Design

New Jersey City University
Bachelor of Arts (B.A.), English and Theatre

Experience
K12  January 2012 - Present
CUSD  January 2001 - Present
Everest University Online   June 2008 - May 2015
Allergan  September 1998 - June 2000

Skills
Public Speaking, Teaching, Customer Service, Microsoft Office, Event Planning, Leadership, Social Media, Coaching, Team Building, Community Outreach, Staff Development

Education
Northern Arizona University   1993 — 1998
BS in Zoology, Zoology/Animal Biology

Experience
CACI International Inc  August 2014 - Present
Everest University Online   March 2014 - July 2014
KeyPoint Government Solutions  January 2011 - March 2014
USIS  August 2009 - January 2012
Colorado Technical University  September 2009 - December 2011
US Air Force  May 1989 - November 2009
Webster University  June 2004 - June 2007

Skills
Security Clearance, Investigations, Higher Education, Homeland Security, National Security, Physical Security, Law Enforcement, Emergency Management, Government, Military, Risk Assessment, Policy, Security Management, Security, Supervisory Skills, Strategic Planning, Program Management, Compliance, Security Operations, Emergency Response to..., Nuclear Safety, Contingency Planning, DoD, Contingency Management, Organizational..., Curriculum Development, Private Investigations, Enforcement

Education
Webster University   2001 — 2003
MA, Business and Organizational Security Management

US Air Force Academy   1985 — 1989
BS, American History

Experience
PrevCom International LLC   August 2012 - Present
Everest University Online   January 2011 - July 2012
University of Phoenix  2001 - 2010

Skills
Project Expediting, Management, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Sales, Research, Customer Service, Training, Process Improvement, English, Outlook, Windows, Team Building

Education
University of Phoenix   2001 — 2004
Master of Business Administration (MBA)

Point Loma Nazarene University   1988 — 1991
Bachelor of Arts, Business Administration, Management and Operations

Experience
Constant Contact  August 2014 - Present
Everest University Online   March 2010 - August 2014
Monster Worldwide  2007 - 2009
IAC - Travel division   2004 - 2007
IAC - Retail division   2000 - 2003
Fidelity Investments  1993 - 2000

Skills
Executive Management, Customer Satisfaction, Sales, Call Center, Cross-functional Team..., Operations Management, Outsourcing, Training, Leadership, Organizational..., B2B, Call Centers, Management, Vendor Management, Customer Service, Team Building, Leadership Development, Business Analysis, Coaching, Customer Retention

Education
Southern New Hampshire University
MBA, Global

The University of Texas at Arlington
B.A., Interdisciplinary Studies

Experience
Philadelphia University  September 2014 - Present
Southwestern College  August 2013 - Present
Post University  April 2013 - Present
Independent Life & Health Insurance Professional  April 2013 - Present
JSR Management & Consulting Services   January 2013 - Present
Western Governors University  October 2012 - Present
Ivy Bridge College of Tiffin University  April 2010 - Present
Everest University Online   January 2012 - January 2015
Salem County Vocational Technical Schools   July 2011 - December 2012
Phi Delta Kappa Southern New Jersey Chapter   May 2012 - November 2012

Education
Walden University   2013 — 2014
Doctor of Business Administration, Finance and Financial Management Services

Argosy University   2009 — 2014
Master of Arts in Education, Teaching and Learning

Philadelphia University   2004 — 2006
Master of Business Administration (M.B.A.), Finance, General

New Jersey Institute of Technology   1999 — 2003
Bachelor of Arts (B.A.), Information Systems

Camden High School   1995 — 1999

Experience
Pikes Peak Bulletin   June 2014 - Present
Star Career Placement Services   August 2013 - Present
Everest University Online   October 2011 - August 2013
KJ Advertising and Marketing Concepts   September 2009 - October 2011
Colorado Springs Gazette  2007 - 2009
Cincinnati Enquirer  2004 - 2007
Salt Lake Tribune  2002 - 2003
Dallas Morning News  2000 - 2003
Omaha World Herald  January 1997 - October 2000
Asbury Park Press  January 1987 - January 1997

Skills
Advertising, Public Relations, Media Relations, Blogging, Newspaper, Email Marketing, Marketing Communications, Public Speaking, Photography, Editing, Copywriting, Fundraising, Newsletters, Press Releases, Journalism, Publishing, Copy Editing, Training, Event Management, Market Research, Publicity, Social Media, Online Marketing, Creative Writing, Digital Marketing, Program Management, Interviews, Direct Marketing, Marketing Strategy, SEO, Temporary Placement, Career Counseling, Internal Communications, Resume Writing, Facebook, Social Media Marketing, Community Development, Employee Benefits, Sales, Social Networking, Hiring, Staffing Services, Strategic Communications, Nonprofits, Event Planning, New Media, Leadership, Online Advertising, Digital Media, Marketing

Education
University of Kentucky   1982 — 1987
BS, Social Science

Jonathan Dayton Regional High   1961 — 1965
High School, College

Experience
Everest University Online   August 2011 - February 2015
AT&T Mobility  October 2006 - June 2011
T-Mobile  2005 - 2006
FYE (For Your Entertainment)   April 2003 - July 2005

Skills
Sales, Sales Process, Customer Service, Microsoft Office, Interpersonal..., Call Centers, Customer Satisfaction, Time Management, Leadership, Teamwork, Cold Calling, Employee Training, Coaching, Recruiting, Training, Customer Retention, Data Entry, Networking, Customer Experience

Education
University of Colorado at Colorado Springs   2013 — 2015
Bachelor's degree, Business Administration and Management, General

Pikes Peak Community College   2008 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Experience
GreenwoodHall   April 2015 - Present
DSN,LLC   October 2014 - April 2015
Delta Career Education Corporation Miller- Motte College On Line   January 2014 - August 2014
Everest University Online   November 2012 - January 2014
PayPal  April 2012 - October 2012
The Conservatory of Recording Arts and sciences   March 2006 - February 2012
CRAS   September 2003 - October 2005
University of Phoenix on line   March 2002 - February 2003
XO Communications  2000 - July 2001
Nabisco Biscuit Company  November 1996 - April 1998

Skills
Pipeline Building, Internet Mining, Mobile Internet, Referral Generation, Candidate Assessment, Candidate Selection, Candidate Screening, Recruitment Operations, Lead Generation, Recruitment/Retention, Direct Sales, Inside Sales, B2B Marketing, Sales Management, Sales Process, Email Marketing, Canvassing, Cold Calling, Phone Sales, Mobile Applications, Performance Improvement, Music, Team Leadership, Voice Over, Telecommunications, Telephone Skills, Key Account Management, Mentoring, Customer Retention, Customer Service, Organizing, Problem Solving, Inventory Management, Retail, Negotiation, Coaching, Customer Satisfaction, Answering Phones, Forecasting, Highly Adaptable, Continuous Learning, Persuasion Skills, Customer Relations, Interviewing, Tenacious, Building Relationships, Public Speaking, Management

Education
University of Kansas   1985 — 1991
B.S.E., Recreation Management/Business

Experience
Diamondback America   December 2013 - Present
TRC Staffing Services  January 2013 - August 2013
Everest University Online   February 2011 - July 2012
Randstad  October 2008 - November 2010
Jobing.com  May 2007 - October 2008
Liberty Mutual  May 2006 - December 2007

Skills
Employee Benefits, Recruiting, Employee Relations, Cold Calling, Talent Acquisition, Applicant Tracking..., Human Resources, Onboarding, Account Management, Customer Service, Benefits Administration, Sales, Talent Management, Coaching, Technical Recruiting, Building Relationships, Insurance, Leadership Development, Salesforce.com, Training, Management, Leadership, Temporary Placement, Staffing Services, Interviews, CRM

Education
University of Phoenix   2009 — 2011
MBA, Management

International Rapport   2008 — 2008
Leadership Breakthrough I, Leadership Breakthrough I

Stetson University   2000 — 2002
Bachelor's of Business Administration, Management

Valencia Community College   1998 — 2000
Associate of Arts (AA), General Education

Experience
DeVry University  April 2014 - Present
Community College of Rhode Island  January 2014 - Present
Everest University Online   2011 - Present
Dean College  September 2007 - January 2010
Newbury College  January 2006 - May 2009

Skills
University Teaching, Writing, English Literature, Online Journalism, English Composition, Microsoft Office, eCollege, Blackboard, Science Fiction, Business Writing

Education
Simmons College   2004 — 2006
Masters degree, English literature: Victorian and 18th Century British specializations

Experience
The University of South Florida  May 2014 - Present
Everest University Online   June 2007 - May 2014
Eckerd Youth Alternatives  September 2006 - April 2007
Pinellas County Government  July 2005 - September 2006
JHT, Inc.   2003 - 2005

Skills
Student Affairs, Enrollment Management, Higher Education, Academic Administration, Educational Leadership, Journalism, Technical Writing, Career Counseling, Resume Writing, Management, Staff Development, Talisma CRM subject..., Retaining Customers, Leadership Development, Leadership, Team Building, Customer Service, Distance Learning, Policy, Coaching, Conflict Resolution, Adult Education, Academia, CRM, Academic Advising, Editing, Training, Recruiting, CampusVue, Instructional Design, Strategy, Job Coaching, Proposal Writing, Time Management, Career Development, Interviews, E-Learning, Call Centers, Event Planning, Curriculum Design, Teaching, Campus, Project Management, College Recruiting, Human Resources, Public Speaking, Curriculum Development, Employee Training, Research, Nonprofits

Education
University of Central Florida   2001 — 2003
Bachelors, Journalism

Broward Community College   1999 — 2001
Associate of Arts (AA), Mass Communications

Hollywood Hills Senior High

Experience
APUS/AMU,   2011 - Present
Everest University Online   October 2009 - July 2015
University of Phoenix  August 2008 - 2014

Skills
Curriculum Development, Distance Education, Writing, Teaching, Educational Research, Higher Education, Psychology, Distance Learning, Instructional Design, Time Management, Mentoring, Adult Education, Student Affairs, Staff Development, E-Learning, Leadership Development

Education
Troy University
Master's degree, International Relations and National Security Studies

Troy University
Master's degree, Counseling Psychology

Experience
Stevens Henager College Online   2011 - 2012
Everest University Online   November 2008 - April 2011
United States Postal Service  March 2007 - December 2008
Dietz Crane Home Builder   June 2002 - February 2004

Skills
Deatail Oriented, Professional Experience, Customer Oriented, Dependable Team Player, Highly Ambitious, Results Oriented, Motivated self-starter

Education
Scottsdale Community College   1989 — 1995
Criminal Justice, Criminal Justice and Corrections, 13

Experience
Tutor.com  January 2013 - Present
Everest University Online   March 2012 - Present
Nuzcom   September 2011 - Present
Scripted.com  September 2011 - May 2013
Dunn Memorial Hospital  October 2004 - December 2004
Hoover's Candy Store   September 2004 - October 2004

Skills
Photography, Cooking, Non-fiction, Fiction, Video, Video Editing, Photoshop, Blogging, Teaching, Teaching English, online teaching, Drawing, Microsoft Office, Creative Writing, Social Networking, Literature, Research, Public Relations, Web Design, Editing, Copy Editing, History, Proofreading, Book Reviews, Teaching English as a..., E-Learning

Education
National University   2009 — 2011
Master of Fine Arts (MFA), Creative Writing and fiction, 3.55

Oakland City University - Bedford   2005 — 2009
B.S. in Social Science, American and world History, 3.3

Experience
Ultimate Medical Academy  April 2014 - Present
Capital One  September 2013 - April 2014
Face 2 Face Sales Solutions   March 2013 - September 2013
Everest University Online   June 2007 - August 2012
Verizon Data Services  June 2006 - June 2007
Moffat Communications (Bright House Now)   August 2000 - January 2005

Skills
Windows XP Pro, Windows 7, Windows Vista, Microsoft Excel, Microsoft Office, Office Management, Office Administration, PowerPoint, Outlook, Recruiting, Customer Service, Sales, Presentations, Conducting Interviews, Outstanding..., Time Management, Organizational..., Customer Oriented, Close Attention to..., Respect, Highly responsible, Spreadsheets, Fax, Copying, Job Scanning, Email Clients, Internet Recruiting, Internet Explorer, Highly Ambitious, Goal-oriented..., Dedication to..., Dedication to work, Team-oriented, Friendly Personality, Persistence, Realist, Flexibility, Generosity, Loyal, Learn New Software..., Enjoy Challenges, Achieve Results, Multi-line Phone, Interviews, Teamwork, Mentoring, Human Resources, New Hire Orientations, Onboarding, Data Entry

Education
University of Phoenix   2015 — 2017
Bachelor of Science (BS), Human Resources Management and Services

Hillsborough Community College   2012 — 2014
Associate's degree, Office Administration Management and Supervision/Human resources

Remington College-Tampa Campus   2005 — 2005
Certificate, Massage Therapy/Therapeutic Massage

Experience
Everest University Online   November 2013 - February 2014
Xerox  July 2013 - November 2013
Hertz  April 2012 - May 2013
Western Foge   August 2011 - December 2011

Skills
Marketing, Customer Service, Sales, Account Management, Presentations, Market Research, Administrative Work, Customer Retention, Sales Operations, Analysis, Software Documentation, Training, Microsoft Office, Operations Management, Cold Calling, Social Media Marketing, Team Building, Microsoft Excel, CRM, Pricing, Leadership, Customer Relations, Management, Social Media

Education
University of Colorado Colorado Springs   2009 — 2011
Bachelors of Science, Marketing

Experience
Everest University Online   November 2013 - February 2015
University of Colorado at Colorado Springs  May 2010 - December 2013
Parsons Corporation  May 2010 - June 2012
U.S. Northern Command / NORAD   July 2006 - June 2010
MNFI   2007 - 2008
Joint Analysis Center / U.S. European Command   August 2003 - July 2006
Defense Intelligence Agency / U.S. Embassy Moscow, Russia   January 2002 - August 2003
USS John C. Stennis  September 1998 - July 2000
U.S. European Command / Joint Analysis Center   May 1996 - August 1998
Commander U.S. Naval Forces Europe / Fleet Ocean Surveillance Information Facility   July 1995 - May 1996

Skills
Foreign Area Officer..., Policy, Public Administration, Public Speaking, Budgets, Strategic Planning, Intelligence, Counterterrorism, National Security, Security Clearance, Defense, Leadership, Military, DoD, Government, Analysis, Homeland Security, Command, Navy, Force Protection, Security Operations, Training, Surveillance, Intelligence Analysis, Tactics, Risk Assessment, Exercises, Operational Planning, Military Operations, Military Experience, Information Assurance, Organizational..., Crisis Management, Academic Administration, Academic Advising

Education
U.S. Naval Postgraduate School   1990 — 1992
Master of Arts (M.A.), National Security Affairs

St. John's University   1979 — 1982
Bachelor of Arts (B.A.), Government

Immaculate High School

Experience
Everest University Online   September 2012 - Present
Argosy University  August 2011 - September 2012
ACS  March 2010 - August 2011
Lamson College  August 2009 - March 2010
Couche Tarde   February 2007 - August 2009
Benefit Providers   November 2005 - January 2006
Frankston Independent School District   August 2005 - December 2005
Stanley, Mandel & Iola   January 2005 - July 2005
Phillip 66   February 2004 - February 2005
Lowe's Home Improvement  August 2003 - August 2004

Education
The University of Texas at Dallas   2003 — 2006
Literary Studies

Sam Houston State University   2000 — 2003
Accounting

Southern Methodist University   1999 — 2000
Pre-Law and Art History

Experience
Ford Motor Credit Company  March 2015 - Present
Everest University Online   July 2010 - February 2015
Methodist University  August 2009 - June 2010
Gulf Coast Western  September 2007 - June 2009
McMurry University  August 2005 - July 2007
Frontier Texas!   March 2004 - August 2005
The Grace Museum  February 2003 - March 2004
KRBC-TV  August 2002 - January 2003
Grady McWhiney Research Foundation   August 2001 - July 2002
Brazos County Purchasing Department   October 1999 - June 2001

Skills
Student Affairs, Adult Education, Career Counseling, Distance Learning, Academic Advising, Coaching, International Education, Enrollment Management, Fundraising, Educational Technology, Higher Education, Curriculum Development, Student Engagement, Training, Student Development, Nonprofits, Donor Recognition, Donor Management, Event Planning, Local Government, Purchasing Agents, Bid Preparation, Bid Writing, Bid Specifications, Microsoft Office, Microsoft Excel, Microsoft Word, Raiser's Edge, CRM Databases, CampusVue, Leadership, Leadership Development, Public Speaking, Staff Development, Team Building, Research, Customer Service

Education
Texas A&M University
Bachelor of Arts (B.A.), English Language and Literature, General

Experience
Everest University Online   January 2012 - Present
Dune Sport   September 2010 - October 2011
Bath Fitter  July 2008 - July 2009
The Harker School  August 2007 - June 2008
History San Jose  May 2007 - November 2007
Enterprise Rent-A-Car  June 2005 - March 2007
Bonfante Gardens (Gilroy Gardens) Family Theme Park   April 2005 - October 2005
Los Gatos-Saratoga Recreation Department   January 2005 - April 2005
San Jose State University  August 2002 - February 2005
Paramount's Great America  May 2003 - November 2004

Education
Western Seminary   2009 — 2012
Masters, Divinity

San Jose State University   2000 — 2004
Bachelors of Science, Recreation and Leisure Studies

Experience
Everest University Online   May 2015 - Present
Everest College Phoenix  July 2012 - May 2015
Corinthian Colleges  December 2009 - June 2012
Various Firms  January 2009 - December 2009
DLC, LLC   December 2007 - December 2008
Freedom Orange County Information (The Orange County Register)   October 2006 - November 2007
Freedom Orange County Information (The Orange County Register)   December 2005 - October 2006
Freedom Orange County Information (The Orange County Register)   September 2002 - December 2005
Accenture  November 2000 - April 2002
Homebase  February 1999 - November 2000

Skills
Financial Reporting, Management, Finance, Business Process..., Accounting, Forecasting, General Ledger, Financial Analysis, Budgets, Mergers & Acquisitions, Financial Modeling, Strategic Financial..., Sarbanes-Oxley Act, Leadership, Analysis, Cross-functional Team..., Team Building, Business Planning, Business Strategy, Business Process, Project Planning, Project Management, Strategic Planning, Payroll, Accounts Receivable, Financial Planning, Strategy, Process Improvement, Cash Flow

Education
University of California, Irvine - The Paul Merage School of Business   1988 — 1990

Experience
PGA TOUR Superstore  November 2014 - Present
Nucleus Global  May 2014 - November 2014
Anthem Education  August 2013 - February 2014
Everest University Online   September 2011 - May 2013
Grand Canyon University  March 2010 - July 2011

Skills
Higher Education, Admissions, Teaching, Public Speaking, Student Affairs, Staff Development, Curriculum Development, Event Planning, Community Outreach, Curriculum Design, Student Development, Career Counseling, Recruiting, Leadership, Academic Advising, Coaching, Customer Service, Interviews, Team Building, Human Resources, Training

Education
University of Phoenix   2014 — 2016
Master of Business in Human Resources, Human Resources Management and Services

University of Phoenix   2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General

Spring Arbor University   2000 — 2002
Bachelor of Arts (BA), Business Administration and Management, General

Experience
FORTIS Colleges and Institutes  October 2014 - Present
Buckman Bridge Unitarian Universalist Church   2009 - Present
Everest University Online   January 2013 - May 2013
Everest University, Online Division  2011 - 2013
Everest University Online   2008 - June 2011
Corinthinan Colleges   2003 - 2008
HCA  1991 - 2005

Skills
Nursing Education, Nursing, Adult Education, Critical Care, BLS, ACLS, Teaching, Hospitals, Program Development, Healthcare, Healthcare Management, PALS, ICU, Public Speaking, Staff Development, Research, Curriculum Design, Program Management, Public Health, Curriculum Development, Training, Health Education, Leadership Development, Admissions, E-Learning

Education
Hartford Seminary
GCRS, Religious Studies

Baptist Hospital
Clinical Pastoral Education (CPE)

Troy State University
Master of Public Administration (MPA), Public Administration Management

University of Maryland University College
Bachelor of Science (B.S.), Business and Management

Jackson Memorial Hospital School of Nursing   1970 — 1973
Nursing, Nursing

Experience
Spelman College  Claims RepresentativeTaylor InsuranceMarch 2013 - May 2014
Saint Leo University  May 2012 - January 2013
Howard University  November 2010 - April 2012
Everest College  April 2010 - November 2010
Everest University Online   September 2009 - April 2010
Alltel Wireless  November 2008 - September 2009
Wachovia Bank  January 2007 - December 2007
Branch Banking and Trust  January 2006 - December 2006

Skills
Marketing, PowerPoint, Customer Service, Public Speaking, Microsoft Excel, Sales, Account Management, Financial Analysis, Data Analysis, Forecasting, Sales Management, Business Development, Microsoft Office, Research, Social Media, Coaching, Social Networking, Management, Data Entry, Leadership, Training

Education
University of Phoenix   2006 — 2008
MBA, Business Administration

Spelman College   2002 — 2005
Bachelors, Economics

Experience
Scriptfleet  2011 - Present
Miracle Hill Nursing Home   March 2013 - April 2014
Everest University Online   March 2006 - February 2008
Amscot Financial  January 2006 - April 2006

Skills
Accounting, QuickBooks, Management, Microsoft Excel, Microsoft Word, Team Building, Customer Service, Event Planning, Leadership, Strategic Planning, Fundraising, Marketing, Microsoft Office, PowerPoint, Outlook, Peachtree, Microsoft Publisher, Windows 7, Windows XP

Education
Remington College-Tampa Campus   2005 — 2007
BS, Business, Management, Marketing, and Related Support Services

Remington College-Tampa Campus   2003 — 2005
Associate’s Degree, Business Information System

Experience
Delta Career Education Corporation  June 2014 - Present
Everest University Online   April 2012 - July 2014
Corinthian Colleges, Inc.   October 2006 - May 2014
ACICS  January 2004 - October 2006

Skills
Higher Education..., Teaching Adults, WebEx, Microsoft Excel, Microsoft Word, Licensing, Retaining Customers, Accreditation, Adult Education, Staff Development, Student Engagement, Admissions, Educational Leadership, Career Counseling, E-Learning, Customer Retention, Public Speaking

Education
Strayer University   2005 — 2007
Master of Education (M.Ed.), Educational Management

University of Dubuque   1999 — 2003
Bachelor of Science, Elementary Education

Experience
Self Employed Contractor  March 2014 - Present
Everest University Online   September 2008 - September 2013
WellCare Health Plans  2007 - September 2008
New York Life  December 2005 - 2007
Int'l Ass'n of Food Industry Suppliers (IAFIS)   1999 - 2005
Chubb Insurance  December 1992 - April 1999
Progressive Insurance  1986 - 1991

Skills
Strategic Planning, Team Building, Call Center, Process Improvement, Insurance, Customer Service, Call Centers, Management, Operations Management, Project Management, Team Leadership, Marketing, Training, Budgets, Customer Satisfaction, Strategy, Program Management, Marketing Strategy, Sales Operations, Project Planning, Leadership Development, Customer Retention

Education
University of Tampa - John H. Sykes College of Business   1992 — 1997
MBA, Business

Buffalo State College
M.S., Education

Experience
Intellitec College  November 2014 - Present
Trailblazing Writing Services   January 2003 - Present
Everest University Online   November 2012 - November 2014
National American University  November 2011 - September 2012
Cricket Communications/Volt Technical Services   October 2010 - November 2011
Maryland Capital Chapter, American Business Women's Association   March 2008 - July 2010
ITS/America's Job Network   June 2007 - February 2008
Karman, Inc.   February 2005 - May 2007
Variety of Law Firms and Practices   August 1988 - February 2005

Skills
Policy Analysis, Research, Customer Satisfaction, Customer Relations, Customer Service, Supervisory Skills, Writing, Editing, Microsoft Office, Teaching, Problem Solving, Telephone Skills, Word, Resume Writing, Legal Assistance, Legal Documents, Proofreading, Higher Education..., Retention Management, Business Correspondence, Regulatory Filings, Procedure Manuals, Board of Director..., Board Relations, Microsoft Word, Board of Directors, Blogging, Recruiting, Social Media, Job Search Strategies, Interviews, Career Counseling, Public Speaking, Leadership, Staff Development, Coaching, Press Releases, Time Management, Retaining Customers, Creative Writing, Higher Education, Proposal Writing, Marketing, Oral

Education
The University of Montana   1976 — 1981
BS, History

Gwinn High School

Gwinn High School

Experience
Wonder Years Photography LLC   November 2013 - Present
Miller-Motte College Online  January 2014 - Present
Everest University Online   June 2012 - January 2014
Chase Bank  December 2009 - May 2012
Tempe Honda  October 2003 - November 2008
Mars Music  July 1999 - November 2001

Skills
Leadership, Management, Music Industry, Music, Recording, Sales Management, Marketing, Event Management, Training, Sales, Inventory Management, Public Relations, Retail, Budgets, Customer Service, Team Building, Coaching, Microsoft Office, Public Speaking, Staff Development

Education
University of Alabama at Birmingham
Psychology Major / Philosophy Minor

Experience
Zenith Education Group  February 2015 - Present
Everest University Online   July 2013 - February 2015
Target  October 2011 - June 2013
Cave of the Winds  August 2011 - September 2011
IHOP  March 2010 - February 2011

Skills
Customer Service, Data Entry, Teamwork, Student Financial Aid, CampusVue, Customer Satisfaction, Outlook, Training, Team Building, Time Management, Microsoft Excel, Microsoft Word, Finance, PowerPoint, Microsoft Office, Communication, Organization Skills, Higher Education

Education
Pikes Peak Community College   2011 — 2014
Associate of Arts (A.A.), Liberal Arts

Experience
TY Associates, LLC   June 2013 - Present
Self-Employed  March 1991 - Present
Everest University Online   August 2011 - February 2012
Colorado Springs School District 11  April 2002 - August 2011
Eurologic Systems   March 2000 - May 2001
Loral Command and Control   July 1990 - February 1995

Skills
Coaching & Management, Employee Relations, Policy Writing, Employee Reviews, Compensation..., Mediation, Personnel Development &..., Personnel Management, Interviews, Employee Training, Leadership Development, Customer Service, Career Development, Social Media

Education
San Jose State University   1985 — 1987
BA, Speech Communication & Organizational Mgmt

San Jose State University   1985 — 1987
B.A., Speech Communication/Organizational Management

Experience
Bisk Education  April 2014 - Present
Everest University Online   October 2013 - February 2014
Virginia College  July 2010 - November 2012
Aerotek Staffing  October 2009 - July 2010
Compliance Corporation  August 2005 - October 2009
T-Mobile  October 2008 - September 2009
Citi  August 2005 - October 2007

Skills
Management, Finance, Training, Customer Service, Interviews, Call Centers, Financial Services, Marketing, Credit, Financial Risk

Education
Michigan State University   2014 — 2015
Certificates, Leadership, B

Virginia College-Birmingham   2011 — 2012
Business Administration and Management, General

Experience
Everest University Online   June 2015 - Present
Everest College Phoenix Online  June 2014 - April 2015
Everest College  April 2012 - April 2014
University of Nizwa, Oman   September 2011 - April 2012
Imagine Schools  January 2010 - September 2011

Skills
Teaching, Staff Development, Public Speaking, Curriculum Development, Classroom, Adult Education, Customer Service, Tutoring, Leadership Development, Curriculum Design, Microsoft Office, Event Planning, Educational Leadership, Social Media, Microsoft Word, Strategic Planning, Marathon and Triathlon...

Education
University of Phoenix   2008 — 2009
Master of Arts (M.A.), Adult and Continuing Education and Teaching

Western Kentucky University   2000 — 2001
Bachelor of Arts (B.A.), Communication, General

Experience
University of Central Florida College of Medicine  March 2012 - Present
University of Central Florida  April 2009 - March 2012
University of Central Florida  February 2008 - April 2009
Everest University Online   July 2006 - January 2008

Skills
Higher Education, Academia, Organization, Student Development, Student Affairs, Academic Advising, Admissions, Enrollment Management, Student Recruiting, Student Counseling, Campus, Adult Education, Student Engagement, Higher Education..., Public Speaking, Program Development, Community Outreach, Microsoft Office, Research, Event Planning

Education
University of Central Florida   2009 — 2011
Masters of Arts, Educational Leadership, Higher Education

University of South Florida   2005 — 2006
Bachelors, English Literature

Experience
ArtystaLuLu   August 2011 - Present
Law of Attraction Radio   2014 - 2014
Lambda Theta Alpha, Latin Sorority Inc.   2006 - 2012
Keiser University  July 2010 - August 2011
Everest University Online   May 2009 - July 2010

Skills
Painting, Drawing, Photoshop, Microsoft Office, Adobe Creative Suite, Charcoal Art, Acrylic Painting, Mixed Media, Web Design, Resume Writing, Public Speaking, Motivational Speaking, Compassion, Community Outreach, Nonprofits, Art, Leadership, Fundraising, PowerPoint, Advertising, Training, Research, Customer Service, Event Planning, Microsoft Word, Student Affairs, Social Networking

Education
University of South Florida   2011 — 2012
Bachelor of Fine Arts, Studio Art/Painting

Middle Tennessee State University   2004 — 2008
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Experience
Argosy University  December 2014 - Present
Everest University Online   June 2014 - December 2014
Northcentral University  December 2012 - March 2014
Kaplan University  May 2007 - December 2012

Skills
Distance Learning, Adult Education, Admissions, Higher Education, E-Learning

Education
Smith College

Univ. of OK, Dartmouth

Experience
El Pasco County DHS   October 2012 - Present
Corinthian Colleges  February 2012 - October 2012
Everest University Online   June 2011 - February 2012
Corinthian Colleges  July 2010 - January 2012
Alternative High School  July 2010 - June 2011
Life Skills Alternative High School   February 2007 - December 2009
Whitehat Management  February 2007 - December 2009
Global Services  January 2006 - February 2007
Dr. Azmi Farag   January 2000 - January 2001

Skills
Career Services, Career Advising, career coaching, Resume Writing, Interview Coaching, Mock Interviews, Workshop Development, Workshop Delivery, Financial Planning, Admissions

Education
Pikes Peak Community College
Associate of Arts (A.A.), Psychology, 3.5

Pikes Peak Community CollegeColorado
Associates, ArtsPresent

Experience
Everest University Online   August 2013 - Present
Freelance/Self Employed  2007 - Present
Artistic License Studio   2005 - Present
Substitute Teacher  August 2011 - February 2013

Skills
Acting, Film, Voice Over, Drama, Singing, Film Production, Improvisation, Video Production, Short Films, Comedy, Entertainment, Commercials, Voice Acting, Feature Films, Television, Art, Theatre, Stage, Screenwriting, Plays, Producing, Creative Writing, Directing, Festivals, Music Videos, Video, Teaching, Performing Arts, Drawing, Storytelling, Editing, Musical Theatre, Independent Film, Music, Casting, Dance, Improvisational Comedy, Stage Management, Final Draft, Documentaries, Writing, Social Media, Dialects, Stage Combat, Film Editing, Shakespeare, Stand-up Comedy, Customer Service, Post Production, Social Networking

Education
St. Petersburg College   1989 — 1991
Associates, Liberal Arts and Sciences/Liberal Studies

Northeast High School   1985 — 1989
H.S. Diploma, General, 12th

Experience
State of Michigan  January 2014 - Present
Everest University Online   December 2012 - July 2014
General Motors  November 2012 - June 2013
University of Phoenix  January 2009 - June 2013
HP Enterprise Services  September 2011 - June 2012
Comerica Bank  January 2011 - June 2011
Ally Financial Inc.  March 2010 - December 2010
General Motors  November 2004 - November 2009
Davenport University  September 2006 - July 2008
Continental Design, Inc.   May 1995 - November 2004

Skills
Agile Project Management, IT Management, SDLC, Program Management, Vendor Management, ITIL, IT Service Management, PMO, Process Improvement, Unix, Academic Research, Business Process, University Teaching, PMP, Business Requirements, Disaster Recovery, IT Operations, Resource Management, Team Building, Software Development, MS Project, System Deployment, Project Planning, Deployment, Application Development, Blackboard

Education
University of Michigan
Bachelor of Science, Computer Science

University of Phoenix
Master of Science, Computer Information Systems, 3.85

University of Phoenix
Doctorate of Management, Information Systems, 3.61

Experience
Everest University Online   January 2014 - April 2015
Everest University  January 2010 - February 2014
Lincoln Technical Online College   April 2010 - February 2012
Edwards, Jacobs & Wilson LLC   February 2008 - October 2008
Nationwide Insurance  February 2006 - May 2008
Natonal Black MBAA   2007 - 2008
Watts Dawson & Associates Inc   May 2005 - February 2006

Skills
Insurance, Employee Training, Customer Service, Account Management, Interviews, Training, Leadership Development, Sales, Microsoft Word, Budgets, Internet Recruiting, Business Strategy, Public Speaking, Adult Education, New Hire Orientations, Coaching, PowerPoint, Performance Management, Employee Relations, Analysis, Personnel Management, Program Management, Team Building, Negotiation, College Recruiting, Sales Management, Recruiting, Organizational..., Project Management, Change Management, Process Improvement, Management, Business Planning, Microsoft Excel, Time Management, Resume Writing, Team Leadership, Policy, Benefits Administration, Strategic Planning, Employee Benefits, Instructional Design, Human Resources, Marketing, Staff Development, Access, Leadership, Microsoft Office, Outlook, New Business Development

Education
Saint Leo University   2007 — 2007
MBA.HRA, Human Resources Administration

University of Phoenix   2002 — 2006
BSBM, Business Management

Experience
JCA Chinese School   2015 - Present
Nuance Communications  2006 - Present
Everest University Online   October 2006 - September 2012
Record Management Services   April 2005 - October 2005
Shards Hospital Jacksonville   January 2001 - April 2005
Florida Health Information Management Association   2001 - 2004
Florida Health Information Management Association   2001 - 2004
Memorial Hospital Jacksonville  2001 - 2001
Memorial Hospital Jacksonville  2001 - 2001
Dynamic  1995 - 1997

Skills
Hospitals, Medical Coding, Health Information..., Management, Radiology, Risk Management, Budgets, Time Management, Insurance, Medicine, Healthcare Information..., EHR, HIPAA, Software Implementation, EMR, Business Analysis, Enterprise Software, Professional Services, Business Intelligence, Process Improvement, Informatics, Healthcare

Education
Orlando College   1991 — 1993
Master of Business Administration (MBA), Magna Cum Laude

University of Central Florida   1985 — 1989
Bachelor of Science (BS), Health Information/Medical Records Administration/Administrator

Experience
Abode Home Care and Hospice   May 2015 - Present
Parkmoor Village   February 2015 - May 2015
Evercare Hospice and Palliative Care  January 2014 - January 2015
Everest University Online   July 2012 - January 2014
Sterling Care Adult Day Services   February 2008 - July 2012
Institute of Integrated Customer Experience Management   September 2010 - November 2011
Colorado Homeland Defense Alliance   2008 - 2009
Colorado Springs Technology Incubator  2008 - 2009
USA.NET  1998 - 2002

Skills
New Business Development, Customer Service, Budgets, Training, RFP, Proposal Writing, Marketing, Sales, Advertising, Networking, Competitive Analysis, Human Resources, Microsoft Word, Finance, Benefits Administration

Education
University of Colorado Colorado Springs   2006 — 2008
M.B.A

UCCS   1992 — 1997
B.S

Doherty   1989 — 1992

Experience
Insignia LLC   November 2014 - Present
BJ's Restaurants, Inc.   August 2014 - November 2014
Uncle Bear's Brewhouse Grill   September 2013 - July 2014
Everest University Online   2010 - August 2013
Self Employed  2002 - 2010
Mill Creek Brewery - Kansas City, MO   1997 - 2001
Bayern Brewing Inc.   1994 - 1996

Skills
Real Estate, Investment Properties, First Time Home Buyers, Sales, Short Sales, Management, Sellers, Residential Homes, Investors, Real Estate Transactions, Negotiation, Marketing, Buyer Representation, Selling, REO, Customer Service, Foreclosures, Single Family Homes, Mortgage Lending, Referrals, Buyers, Resellers, Property, Brewing, Craft Beer Recipe..., Craft Beer Sales, Brewery Managment, Craft Brewery Equipment..., Sensory Evaluation, Craft Beer, Yeast Propagation

Education
The University of Montana   1990 — 1995
Bachelor's Degree, Biology

Arizona School of Real Estate and Business   2002 — 2002
Real Estate Sales Person Certification, Real Estate Law, Finance, Ethics, and Construction

Landmark Education   1998 — 2000
Communication/Personal Growth and Development

Experience
Carrington College  November 2012 - Present
Everest University Online   January 2010 - August 2012
Arizona College of Allied Health  June 2008 - January 2010

Skills
Loans, Financial Aid..., Student Financial Aid, Enrollment Management, Strategic Enrollment...

Education
University of Arizona   2001 — 2006

Experience
Chamberlain College of Nursing  November 2011 - Present
Everest University Online   November 2010 - November 2011
United States Air Force  June 1999 - March 2007

Skills
Microsoft Word, Marketing Strategy, Customer Service, Budget, Business Networking, Public Speaking, Military Experience, Recruiting, Building Relationships, Training, Security Clearance, Air Force, Top Secret, Military

Education
United States Air Force Academy   1995 — 1999
BS, Social Sciences

Guymon High School
Diploma

Experience
Everest University Online   March 2010 - August 2015

Skills
Interviews, Marketing, Customer Service, Sales Process, Event Planning, Problem Solving, Training, Recruiting, Leadership, Coaching, Management, Human Resources, Staff Development, Team Building, Resume Writing, Microsoft Office

Education
The Ohio State University   1998 — 2002
Bachelors, International Business and Economics

Experience
Send Out Cards  August 2012 - Present
Everest University Online   November 2007 - Present
Walt Disney World Parks and Resorts  November 2004 - November 2007
State Attorney Office for Pasco County   May 1998 - July 2004

Skills
Data Entry, Outlook, Customer Service, Research, Microsoft Word, Microsoft Office, Editing, Microsoft Excel, PowerPoint, Teaching, Administrative..., Higher Education

Education
Saint Leo University   2007 — 2009
masters, mba

University of South Florida   2004 — 2006
BA, Psychology/Sociology

Experience
Everest University Online   November 2012 - February 2014
Macy's  July 2011 - November 2012
Hewlett Packard  2005 - 2008
PEARSON NCS  November 2004 - April 2006
HEWLETT-PACKARD COMPANY  May 2001 - November 2004

Skills
Channel Partners, Software Sales, Solution Selling, Fortune 1000, Key Account Management, Business & Channel..., Territory Startup &..., Complex Negotiations &..., Strategic Partnership...

Education
Pikes Peak Community College   2009 — 2010
Certified Emergency Medical Technician, Emergency Medical Services

University of Colorado at Boulder

Experience
Everest University Online   September 2012 - Present
Everest University Online   December 2008 - September 2012

Skills
Student Financial Aid, Customer Service, Coaching, Curriculum Design, Retaining Customers, Team Building, E-Learning, CampusVue, Enrollment Management, Leadership Development, Admissions, Training, Adult Education, Student Affairs, Organizational..., Student Recruiting, Staff Development, Public Speaking, Management, Academic Administration, Campus, Leadership, Higher Education, Career Counseling, Student Engagement, Resume Writing, Academic Advising

Education
University of Central Florida   2000 — 2005
Bachelor's degree, Political Science

Experience
Everest University Online   September 2010 - Present
Computer Generated Solutions  August 2007 - July 2009

Skills
Service Delivery, Call Centers, Technical Support, IT Service Management, ITIL, Outsourcing, Sla, Service Management, Vendor Management, Troubleshooting, Active Directory, Service Desk

Education
Hillsborough Community College   2014 — 2015
Associates of Science, Business Administration and Management, General

University of Florida   1994 — 1999
Biology

Experience
Everest University Online   2011 - 2011
Northwestern Mutual  September 2007 - March 2009

Education
Saint Louis University   1973 — 1977
Bachelor of Arts, Psychology

Experience
Montreat College Online   January 2013 - Present
Ottawa University Online   June 2012 - Present
Everest University Online   April 2012 - July 2013
University of Alabama  August 1993 - August 2007
Remington College  June 1992 - August 1993
Delta College  February 1992 - May 1992
University of Louisiana at Lafayette  August 1990 - May 1991
University of Louisiana at Lafayette  August 1988 - May 1990

Skills
Public Speaking, Research, Courses, Leadership, Microsoft Word, Higher Education, E-Learning, Curriculum Development, Instructional Design, Adult Education, Teaching, Distance Learning, Curriculum Design, Tutoring, Instructional Technology, Educational Technology, Staff Development, Technical Writing, Editing, Editorial Consulting, Student Development, University Teaching, Resume Writing

Education
Trinity Theological Seminary   2013 — 2015
Doctor of Philosophy (Ph.D.), Conflict Management (Online)

University of Louisiana at Lafayette   1987 — 1990
Master of Science Degree, Interpersonal, Public, and Organizational Communication

University of Evansville   1979 — 1984
Bachelor of Science Degree, Business Administration; Office Administration

University of Evansville   1979 — 1984
Bachelor of Arts Degree, Spanish

Experience
Manatee Glens  October 2013 - Present
Manatee Glens  August 2012 - September 2013
EVEREST UNIVERSITY ONLINE   March 2010 - August 2012
Bank of America  February 2009 - June 2009
Tech Data  April 2007 - January 2009
American Nationwide Mortgage  August 2003 - October 2006
MANATEE COUNTY GOVERNMENT  June 1999 - August 2000

Skills
Adolescents, Mental Health Counseling

Education
Nova Southeastern University   2010 — 2014
Master of Science (M.S.), Mental Health Counseling/Counselor

University of Phoenix   2005 — 2007
Bachelor of Science (B.S.), Business Management, 3.23

University of South Florida   2000 — 2005

Experience
Tampa Bay Partnership  2010 - 2013
Tampa Bay WorkForce Alliance  January 2009 - August 2010
Club Z! In-Home Tutoring  September 2008 - January 2009
Everest University Online   June 2007 - September 2008
Tampa Bay Times Forum  September 2007 - December 2007
Adventure Parks Group, LLC   June 2006 - August 2006

Skills
Event Planning, Media Relations, Event Management, Public Relations, Marketing Communications, Social Media, WordPress, Microsoft Office, Advertising, Marketing, Strategy, Leadership, Strategic Planning, Press Releases, Sales, Management, Public Speaking, Sponsorship, Leadership Development, Social Media Marketing

Education
University of Georgia - Terry College of Business   2003 — 2007
BBA, Marketing

Experience
BSB Design  May 2013 - Present
Everest University Online   November 2010 - May 2013
Global Entertainment Corporation  February 2007 - October 2010

Skills
Office Management, Event Management, Microsoft Publisher, Supervisory Skills, Invoicing, MS Excel, MS Word, MS Powerpoint, MS Outlook, MS Publisher, InDesign, Customer Service, Joomla, 10 Key, Adobe Photoshop, Microsoft SQL Server, Adobe Professional, Travel Management, Contract Management, Data Entry, Project Management, Project Planning, Administration

Education
University of Phoenix   2012 — 2014
Master's degree, Information Systems

University of Phoenix   2002 — 2004
Bachelor's degree, Business Administration

Chino Valley High School

Experience
Everest University Online   October 2012 - Present
Everest University Online   September 2010 - October 2012
Everest University Online   September 2007 - September 2010
Hillsborough County Aviation Authority  July 2006 - September 2007
General Motors  January 2005 - July 2006

Skills
Software Documentation, Time Management, Customer Service, Research, Policy, Data Entry, Student Affairs, Auditing, Databases, SAP, Higher Education, Training, Leadership, Enrollment Management

Education
Everest University Online   2009 — 2011
Master of Business Administration Degree, Human Resources concentration, CGPA of 3.63

Argosy University   2005 — 2008
Master of Business Administration Degree, Public Administration, CGPA of 3.74

Milligan College   2000 — 2004
Bachelor of Arts Degree, Computer Information Systems and Youth Ministry, CGPA of 3.04

Experience
Church of Emmanuel (USA)   April 2013 - Present
Everest University Online   July 2013 - August 2013
Grand Canyon University College of Theology   May 2012 - June 2013
New Freedom Christian Church   May 2011 - April 2012
University Christian Church  April 2009 - May 2011
Austin Travis County Integral Care  June 2008 - August 2008
Phoenix Academy  January 2008 - April 2008
Job Corps  March 2006 - March 2007
US Army  June 1999 - December 2005

Skills
Preaching, Theology, Youth Ministry, Volunteer Management, Public Speaking, Nonprofits, Teaching, Event Planning, Fundraising, Religion, Microsoft Office, Research, Community Outreach, PowerPoint, Microsoft Excel, Discipleship, Pastoral Care, Pastoral Counseling, Spiritual Direction, Church Growth, Biblical Studies, Church Events, Pastoral, Liturgy, Expository Preaching, Leadership, Singing, Gospel, Religious Studies, Evangelism, Pastoring, Student Ministry, Bible, Editing, Training, Customer Service, Youth Development, Community Development, Grant Writing, Leadership Development, Program Development, Higher Education, Conflict Resolution, Social Justice, Psychotherapy, Adult Education, Staff Development, Missions, Crisis Intervention, Motivational Speaking

Education
Northcentral University   2013 — 2016
Doctor of Philosophy (PhD), E-Learning

Grand Canyon University   2010 — 2012
Master of Arts (M.A.), Christian Studies

Park University   2008 — 2010
Bachelor of Science (B.S.), Social Psychology

Austin Community College   2006 — 2008
Associate of Arts and Sciences (A.A.S.), Human Services, General

Experience
College of San Mateo  May 2012 - Present
Florida Philanthropic Network  January 2011 - May 2012
Everest University Online   2008 - 2010
Rural Social Services Partnership   2006 - 2008
Academy of Art University  1995 - 2004
UC Berkeley  1989 - 1993

Skills
Student Affairs, Higher Education, Community Outreach, Non-profits, Teaching, Workshop Facilitation, Microsoft Excel, Microsoft Office, Outlook, Nonprofits, Program Management, Student Loans, Student Financial Aid, Analysis, Grants

Education
UC Berkeley   1988 — 1995
BA, Ethnic Studies

University of California, Berkeley
Bachelor's degree

Experience
State of Arizona  October 2014 - Present
Everest University Online   November 2009 - October 2014
Everest University-South Orlando Campus  2008 - 2009
University of Alaska Southeast  1999 - 2009
Everest College Phoenix  2007 - 2008
PACIFIC NORTHWEST TITLE OF OREGON  2003 - 2004
SOFIA ESL LLC   1996 - 1999
Sofia College   1995 - 1999
American English Academy  1995 - 1999

Skills
Student Financial Aid, CampusVue, Campus, Student Loans, Enrollment Management, Curriculum Design, Process Improvement, Adult Education, Leadership Development, Retaining Customers, E-Learning, Admissions, Curriculum Development, College Recruiting, Training, Coaching, Career Counseling, Staff Development, Resume Writing, Student Affairs, Academia, Employee Training, Customer Retention

Education
Northern Arizona University
Bachelor of Science (B.S.), Public Administration and Management

University of Alaska Southeast

Experience
University of Phoenix  July 2015 - Present
Everest University Online   November 2014 - April 2015
Everest University Online   October 2013 - November 2014
Wells Fargo Home Mortgage  December 2012 - September 2013
Wells Fargo Home Mortgage  April 2009 - December 2012
Bank of America  July 2008 - April 2009

Skills
Student Financial Aid, Data Entry, AutoCAD, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Publisher, SnagIt, Snipit, Magic Info, Outlook, Instructional Design, Training, PowerPoint, Prezi, Google Docs

Education
University of Phoenix   2013 — 2015
Master's Degree, Adult Education/Corporate Training, 3.6

University of Phoenix   2010 — 2012
Bachelor's Degree, Psychology, 3.8

University of Phoenix   2009 — 2010
Associate's Degree, Psychology, 3.6

Experience
Everest University Online   April 2013 - Present
Everest University Online   December 2012 - April 2013
Everest University Online   January 2011 - December 2012
City of Zephyrhills  August 2009 - January 2011

Skills
Financial Analysis, Financial Advisory, Customer Service, Customer Retention, Billing Systems, Account Management, Long-term Customer..., Management

Education
Saint Leo University   2010 — 2011
Master of Business Administration (MBA), Concentration in Marketing, 3.715

Saint Leo University   2004 — 2008
Bachelor of Arts (BA), Business Administration, specialty in Marketing

Experience
Everest University Online   2010 - 2011
University of Phoenix  June 2008 - June 2010

Skills
Physical Security, Security Management

Education
University of Phoenix   2009 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.56

Kaplan College- School for Professional Studies   2003 — 2006
Bachelor of Science (B.S.), Criminal Justice, 3.53

Experience
Everest university online   2007 - 2010
Brandon Family Medical Care  November 2005 - March 2007

Skills
Student Financial Aid, CampusVue, Enrollment Management, Higher Education, Admissions, Staff Development, Finance, Customer Service, Microsoft Excel, Microsoft Office, Training, Student Affairs

Education
Ultimate Medical Academy-Tampa   2012 — 2014
Associate's in Health Science/Medical Clinical Assistant, Health Services/Allied Health/Health Sciences, General, 3.86

Experience
Everest University Online   January 2011 - Present
Siemens Industry US  2012 - 2012

Education
The University of Georgia   2000 — 2003
Core Requirements Completed

Camden County High School   1996 — 2000
High School Diploma - CPE/Honors