Spencer Technologies
Industry: IT service management company
DescriptionFounded: 1972 Subsidiaries: SOS Parts LLC, The Burnham Company Inc., Mustang MicroSystems, Inc.
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Spencer Technologies Employees
LFB 2014 - Present
Spencer Technologies June 2014 - August 2014
Express Travel Services January 2011 - December 2013
Planet Fitness June 2012 - March 2013
Upromise October 2010 - January 2011
Christmas Tree Shops June 2009 - May 2010
CompUSA July 2006 - April 2009
Skills
Customer Service, Access, Excel, Word, Team Leadership, Administration, Event Management, Conflict Resolution, Collaborative Problem..., Internet, Budgeting, Team Building, Staff Training, Merchandising, Language Skills, Portuguese, Budgets, Microsoft Excel, System Administration, Social Media, Microsoft Word, Marketing, Leadership, Entrepreneurship, Public Speaking, Strategic Planning, Leadership Development, Nonprofits, Community Outreach, Staff Development, Language Development, Process Scheduler, Payroll, Data Entry, Event Planning, Time Management, Social Networking, Finance, Management, Teamwork, Sales, Social Media Marketing, Project Planning, Retail, Administrative..., Inventory Management, PowerPoint, Market Research, Employee Relations, Financial Analysis
Education
Massachusetts Bay Community College 2009 — 2011
Associate in Science, Accounting, General Business
Massachusetts Bay Community College 2008 — 2011
Associate in Sciences (AS), Accounting and Business/Management
Spencer Technologies April 2014 - November 2014
Allied barton June 2010 - April 2014
US Army August 2005 - February 2010
Skills
Microsoft Office, Computer Hardware, Windows 8.1, Computer Repair, Windows 7, Military Training, Software Installation, Windows XP, Computer Maintenance, Leadership, Networking, Windows, Customer Service, Cabling, Linux, HP Service Manager, SharePoint, Remote Troubleshooting, Teamwork, Oral & Written..., Remote Desktop
Education
ITT Technical Institute-Concord 2012 — 2014
Associate of Arts (AA), Network and System Administration/Administrator
Charming Charlie August 2012 - Present
Spencer Technologies January 2011 - September 2012
Chico's 2000 - January 2011
Inter-Globe Distributions 1996 - 2000
Gulf Coast Computers 1992 - 1996
Skills
Resource Management, Vendor Management, IT Strategy, IT Management, Team Development, Technical Architecture, Organizational..., ERP, Project Management, Process Improvement, Store Systems, POS, Enterprise Architecture, Data Center, IT Operations, Strategy, Management, Team Leadership, Program Management, Project Planning, Integration, System Administration, Leadership, Retail, Analysis, Information Technology, Business Strategy, Budgets, Business Intelligence, Business Process, Business Analysis, Performance Management, SDLC, Disaster Recovery, Business Process..., CRM, Cross-functional Team..., Strategy Implementation, Organizational..., People Skills, Enterprise Software, Team Building
Education
State College of Florida-Manatee-Sarasota 1991 — 1993
Northwestern Mutual March 2015 - Present
Spencer Technologies November 2012 - August 2013
AT&T October 2011 - October 2012
Sprint October 2002 - March 2009
Skills
Product Management, M2M, Sales Management, Wireless, Direct Sales, POS, Retail Technology, Wireless Networking, Marketing, Sales, Sales Operations, Selling, Solution Selling, Strategy, B2B, Cloud Computing, Networking, New Business Development, Management, Leadership, Managed Services, Salesforce.com, Product Development, Telecommunications, SaaS, Strategic Partnerships, VoIP, Account Management
Education
Saint Leo University 2007 — 2010
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Robert Half Technology May 2015 - Present
Corporate [IT] Solutions August 2014 - April 2015
Spencer Technologies July 2012 - August 2014
Mustang Microsystems, Inc. August 2011 - August 2012
Mustang Microsystems January 2007 - August 2011
Skills
Business Development, Solution Selling, Direct Sales, Sales, Management, Selling, Account Management, Professional Services, Strategic Partnerships, Salesforce.com, New Business Development, CRM, Retail, Team Leadership, Customer Satisfaction, POS, Customer Service, Managed Services, Vendor Management, Channel Partners, P&L Management, Product Management, Cross-functional Team..., Customer Retention, B2B, Cold Calling, Sales Presentations, Lead Generation, Merchandising, Sales Operations, Product Marketing, Sales Process, E-commerce, Contract Negotiation, Strategy, Key Account Management, Customer Experience, Telecommunications, Forecasting, Team Building, DaaS, Private Cloud hosting, Disaster Recovery, Data Protection
Education
Northeastern University 1997 — 2000
Bachelor of Science (BS), Criminal Justice
Bridgton Academy 1994 — 1995
Springfield College
Golden Living March 2013 - Present
Spencer Technologies January 2013 - Present
Sql Saturday 191 2013 - 2013
Trust Bank Limited, The Gambia December 2006 - July 2010
Skills
Windows, Database Design, Databases, SQL, Microsoft SQL Server, PL/SQL, Oracle SQL, MySQL, Linux, SQL Tuning, Database Administration, Performance Tuning, Oracle, Powershell, Active Directory, AIX, Unix, .NET, Troubleshooting, System Administration, SharePoint, Access, Software Documentation, Security, Network Administration, Windows Server, Software Project..., Visio, Solaris, Software Development, Visual Basic, Shell Scripting, RMAN, Operating Systems, Apache, Networking, IBM AIX
Education
Carl Albert State College 2010 — 2012
Associate's degree, Computer Science
Spencer Technologies February 2014 - Present
Lehigh University May 2013 - January 2014
Deloitte China July 2010 - August 2010
BearingPoint June 2010 - July 2010
Gold East Paper (Jiangsu) CO., LTD January 2010 - February 2010
Skills
PowerPoint, Accounting, Microsoft Excel, Microsoft Word, Microsoft Office, Time Management, Human Resources, Outlook, Bookkeeping, Access, Data Entry, Auditing, Research, English, Access Lists, Invoice Processing, Data Analysis, Financial Analysis
Education
Lehigh University - College of Business and Economics 2011 — 2014
Master, Accounting and Information Analysis
Nanjing Normal University 2007 — 2011
Bachelor, Human resource management
Spencer Technologies April 2014 - Present
SmartSource Technical Staffing September 2012 - Present
DIRECTV October 2012 - December 2013
Howard University August 2011 - September 2012
Office Depot July 2010 - July 2011
T-Mobile March 2008 - November 2008
FEMA US Dept of Homeland Security October 2004 - July 2007
Skills
CompTIA A+ Certification, Troubleshooting, Technical Support, Active Directory, Windows 7, Windows XP, Computer Hardware, Networking, Hardware, Software Installation, Help Desk Support, Laptops, Printers, Disaster Recovery, Databases, Computer Repair
Education
MicroStaff IT 2013 — 2013
Cerification, Computer and Information Sciences and Support Services
DeVry University-Ohio 1992 — 1994
Bachelor of Applied Science (BASc) Coursework, Computer and Information Sciences and Support Services
Spencer Technologies 2012 - 2013
Skills
American Sign Language, Fine Art, Medical Education, Medical Terminology, Medical Records, Medical/Surgical, Customer Support, Customer Service, Employee Relations, Employee Training, Employment Contracts, Contractual Agreements, Contract Management, Process Control, Legal Research, Legal Assistance, Legal Compliance, Legal Documents, Hospital Medicine, Office Administration, Administrative Work, Data Analysis, Fire Safety, Fire Suppression Systems, Sales, Sales Presentations, Sales Operations, Accounting, Collections, Data Collection, Home Care, Long-term Care, Elder Care, Childcare, Child Development, Special Needs, Diamonds, Diamond Grading, Phlebotomy, Patient Education, Patient Advocacy, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Exchange, AS400 system, Automotive Repair, Microsoft Office..., Volunteer Training, Non-profit Volunteer
Education
Harper College 2003 — 2006
Associate of Arts (A.A.), Advanced Fine Art, Ethics, Philosophy, Anthropology, American Sign Language
Harper College 2003 — 2006
Associate of Science (A.S.), Biological and Biomedical Sciences, Pre-P.A. Accomplished
Spencer Technologies February 2015 - Present
Worcester Magazine September 2014 - Present
Price Chopper Supermarkets August 2005 - June 2015
Lowe's Home Improvement May 2013 - April 2014
Kitchen Collection/ Le Gourmet Chef October 2013 - January 2014
The Community Advocate June 2013 - December 2013
Five Guys Burgers and Fries March 2013 - May 2013
Worcester Mag January 2013 - May 2013
C.A. Courtesy Demos, Inc. May 2012 - April 2013
Conecza.com July 2012 - January 2013
Skills
Leadership Development, Agency Agreements, Social Media, Retail, Marketing, Merchandising, Event Planning, Public Relations, Event Management, Facebook, Leadership, Journalism, Microsoft Office, Advertising, Social Media Marketing, Sales, Research, Social Networking, PowerPoint
Education
Fitchburg State University 2010 — 2013
Bachelor of Science (B.S.), Communications Media with a Concentration in Professional Communications, Program GPA: 3.56
Quinsigamond Community College 2007 — 2009
Associate of Arts, Liberal Arts
Spencer Technologies April 2015 - Present
IZ-ON Media, Technicolor April 2014 - Present
Makios IT Services November 2012 - Present
IZ-ON Media, Technicolor May 2012 - April 2014
Premier Retail Networks (now IZ-ON Media) September 2010 - May 2012
Stanton Street Technology Group March 2002 - March 2011
Wardrobe for Opportunity June 2010 - September 2010
Comcast Spotlight June 2006 - January 2010
Comcast Spotlight June 2005 - June 2006
KOIN TV, CBS Affiliate September 2004 - June 2005
Skills
Project Management, Lean Six Sigma Certified, Presentation Preparation, Writing, Editing, Research, Event Planning, Social Media, Microsoft Office, Public Speaking, Photoshop, Word, Advertising, Budgeting, Graphic Design, Customer Relations, PowerPoint, Copywriting, Customer Service, Excel, Outlook, Social Media Marketing, Problem Solving, Promotions, Teaching, Event Management, Production, Photography, Fundraising, Video, Marketing Communications, Team Building, Creative Writing, Coaching, Broadcast, Web Design, Administration, Adobe Acrobat, Non-profits, Radio, Facebook, Scheduling, Press Releases, Marketing Materials, Newsletters, Social Networking, SEO, Email Marketing, Creative Problem Solving, Digital Media
Education
New Mexico State University 1998 — 2000
Master of Arts, Communication Studies
Eastern New Mexico University 1994 — 1997
Bachelor of Science, Communication, Public Relations
CCDHS 1990 — 1993
Diploma, Journalism
Spencer Technologies June 2015 - Present
Spencer Technologies April 2015 - June 2015
Kent State University August 2014 - December 2014
Lowe's Home Improvement February 2012 - July 2012
Kmart Corporation October 2009 - September 2011
Laurello Vineyards September 2008 - April 2010
Skills
Public Speaking, Social Media, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Creative Suite, Communication, Customer Service, Press Releases, Public Relations, Event Planning, Event Management, Telecommunications, Organization Skills, Fundraising, Windows, Critical Thinking, Nonprofits, Facebook, Strategic Planning, English, Research, Outlook, Editing, Teaching, Budgets, Time Management, Decoration
Education
Kent State University at Ashtabula 2008 — 2014
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication, 3.0
Kent State University at Ashtabula 2006 — 2010
Associate of Arts (A.A.), Communication and Media Studies
Vi-Tel Inc. April 2011 - Present
R&R Solutions Gravette April 2011 - Present
Vi-Tel Inc July 2010 - October 2011
Spencer Technologies April 2009 - September 2011
S&K Communications April 2004 - March 2009
Bell Telephone Technologies March 1998 - October 2006
Kender Communications February 1996 - March 1998
Executone Communications December 1995 - March 1996
Coffman Communications July 1993 - November 1995
Southwestern Bell Telecom May 1987 - July 1993
Skills
Software Installation, Security, Avaya, Cisco Routers, Optical Fiber
Education
U.S. Army Signal School
Ashford University
B.A, Project Management
Boston Retail Partners 2015 - Present
Spencer Technologies 2014 - 2014
Micros Retail Systems 2012 - 2014
EMC 2011 - 2012
Reveal Imaging Technologies 2010 - 2011
Infoscitex Corporation 2003 - 2010
Education
Babson College - Franklin W. Olin Graduate School of Business 2005 — 2011
Master of Business Administration (MBA)
Tufts University 2000 — 2004
Bachelor of Science (B.S.), Electrical Engineering & Biomedical Engineering
Millburn High School 1996 — 2000
Diploma, High School Diploma
Tri County Medical Associates 2010 - 2013
Hairlines Inc November 2006 - September 2009
Spencer Technologies September 2005 - September 2006
Education
Quinsigamond Community College 2013 — 2014
Associate's Degree, Healthcare
Porter and Chester Institute 2009 — 2010
Medical Assisting
Grafton High School 1993 — 1996
Diploma
Spencer Technologies March 2014 - Present
Everest University Online February 2012 - December 2013
Myst Night Club October 2008 - April 2012
J.J. Bakosh Construction, Inc June 2003 - January 2012
Maricopa Association of Governments (MAG) August 2011 - December 2011
Skills
Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Internet, CRM, Citrix, OneNote, QuickBooks, Adobe Creative Suite, Aloha, CampusVue, Mac, PC, Dropbox, Google Docs, Google Earth, Microsoft Office, Customer Service, Sales
Education
Arizona State University 2008 — 2012
Bachelor of Interdisciplinary Studies, with Concentrations in Economics & Urban Planning
Computer Innovations September 2011 - Present
Computer Innovations LLC August 2011 - Present
Spencer Technologies August 2014 - May 2015
Skills
Management, Project Management, Sales, Microsoft Excel, Leadership, New Business Development, Sales Management, Microsoft Word, Marketing, PowerPoint
Education
Kaplan University-Davenport Campus 2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Information Systems
Des Moines East High School 1994 — 1997
General Diploma, General Eduation
Gap Inc. April 2015 - Present
Gap Inc. July 2014 - April 2015
Spencer Technologies March 2012 - July 2014
MAXIMUS December 2005 - January 2008
Skills
Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Time Management, Team Leadership, Project Planning, Vendor Management, Project Management, Retail, Leadership, Software Documentation, Management, AutoCAD, Photoshop, Business Analysis, Training, Process Improvement, Strategic Planning, Troubleshooting, Cross-functional Team..., SharePoint, Requirements Analysis, Analysis, Customer Satisfaction
Education
University of California, Davis 2008 — 2011
Bachelor of Science (BS)
American River College 2005 — 2008
SJF Wiring Inc 2001 - Present
HSBC September 2013 - December 2014
Spencer Technologies August 2011 - August 2014
Telsource Inc. April 2003 - May 2010
Teligent August 1999 - November 2001
Skills
New Business Development, Team Leadership, Project Management, Sales Management, Customer Service, Microsoft Office, Telecommunications, Strategic Planning, Management, Computer Hardware, Business Strategy, Business Planning, Vendor Management, Marketing Strategy
Education
Governors State University 2003 — 2005
Bachelor of Arts, Computer networking and Hardware
Greatwave Communications, formerly Conneaut Telephone Company September 2014 - Present
Spencer Technologies July 2013 - September 2014
Ashtabula County Medical Center May 2013 - October 2013
Kent State University October 2011 - July 2013
AT&T Mobility June 2007 - August 2010
Bank of America September 2006 - June 2007
Skills
Troubleshooting, Windows 7, Technical Support, Windows, Help Desk Support, Computer Hardware, OS X, Microsoft Office, XP, Active Directory, Windows Server, Access, Network Administration, SharePoint, Cisco Technologies, VMware, Databases, Network Security, Linux, Microsoft SQL Server, Security, Windows XP, Computer Repair, Programming
Education
Kent State University at Ashtabula 2011 — 2013
AAB Applied Business, Computer Technology, With Distinction
Shire Pharmaceuticals July 2015 - August 2015
Constant Contact April 2015 - May 2015
Spencer Technologies March 2014 - November 2014
Lancome October 2012 - December 2013
Sephora inside JcPenney April 2012 - October 2012
Barrington Stage Company May 2008 - August 2008
Skills
Customer Service, Makeup Artistry, Styling, Visual Merchandising, Sales, Cosmetics, Beauty Industry, Vectorworks, Microsoft Excel, PowerPoint, Photoshop, Client Relations Skills, Visual Arts, Communication Skills, Inventory Management, Team-oriented, Microsoft Word, Sales Operations, Human Resources, Fashion, Retail Sales, Project Management, Full-life Cycle..., Technical Recruiting, Job Scheduling, Resourcing Strategy, Scheduling, Communication, Teamwork, Management, Training, Recruiting, Interviews, Project Planning, Operations Management
Education
West Virginia University 2005 — 2007
Bachelor of Fine Arts (BFA), Technical Theatre/Theatre Design and Technology
Cumberland College 2002 — 2005
Bachelor of Arts (B.A.), Theatre/Theater
Spencer Technologies June 2015 - Present
Five Colleges, Inc. December 2014 - June 2015
Hot Calls Inc. February 2010 - February 2015
Target September 2013 - January 2015
Kennedy's Pub November 2012 - May 2014
Skills
Graphic Design, Video Editing, Marketing, Business Development, Data Entry, Customer Service, HTML, Logo Design, New Business Development, Electronics, Sales, Adobe Creative Suite, Sony Vegas, Final Cut Pro, Audacity, Microsoft Office, CSS, Graphics, Video, Photoshop
Education
University of Massachusetts, Amherst 2014 — 2017
Bachelor's Degree, Business/Managerial Economics, 3.5
Marlborough High School 2009 — 2013
High School
Spencer Technologies May 2014 - Present
Goodwill Career Solutions November 2013 - May 2014
Telforce Group April 2013 - August 2013
C4 Communications, Inc. October 2007 - March 2013
QC Communications, Inc. February 2004 - August 2006
Skills
Recruiting, Telecommunications, Management, Troubleshooting, Interviews, Customer Service, Training, Networking, Software Documentation, Coaching, Employee Relations, Temporary Placement, Microsoft Word, Human Resources, Project Management, Time Management, Microsoft Office, Vendor Management, Team Building, Leadership, Temporary Staffing, Testing, Team Leadership, Customer Satisfaction, College Recruiting, Supervisory Skills, Resume Writing, Leadership Development, PowerPoint, Applicant Tracking..., Personnel Management, Account Management, Project Planning, Call Centers, Wireless, Process Improvement, Program Management, Outlook, Microsoft Excel, Payroll, Job Coaching, Screening, Budgets, Analysis, Operations Management, People Skills, Microsoft Office...
Education
Ball State University 1993 — 1993
Chemistry
Harrison College-Muncie
Criminal Justice and Corrections
Boomtown! June 2013 - Present
ScoutMode.com November 2012 - Present
CPT Network Solutions February 2012 - October 2012
LifeSecure June 2008 - March 2012
Spencer Technologies October 2003 - June 2008
CrossCom National 1999 - 2003
Skills
Sales, Sales Management, Sales Operations, Direct Sales, Operations Management, Operational Excellence, Operational Planning, Operations Research, Management Consulting, Process Consulting, Sustainability..., Customer Satisfaction, Inventory Management, Forecasting, Solution Selling, Customer Service, Troubleshooting, Leadership, Cross-functional Team..., Marketing, Process Improvement, Telecommunications, Account Management, Team Leadership, Team Building, Vendor Management, Program Management, Management, Retail, Project Management, VoIP, Call Center, Entrepreneurship, Social Entrepreneurship, Early-stage Startups, Strategic Partnerships, Start-ups, CRM, Strategy, SaaS, Business Development, Business Analysis, New Business Development, Cloud Computing, E-commerce, Analysis, Analytics, Competitive Analysis, Product Management, Mobile Devices
Education
DePaul University 1995 — 1999
BA, Philosophy
Conant High School
Spencer Technologies September 2014 - Present
DBP Systems May 2014 - May 2014
Canpar Transport L.P. June 2003 - December 2010
Skills
Integration, Distribution Center..., Cisco Technologies, Network Design, Troubleshooting, Computer Hardware, Customer Satisfaction, Cabling, Customer Service
Education
Pre-Apprentiship Institute 2013 — 2014
Network Cabling Specialist, Structured Cabling
Toronto School of Business 1996 — 1997
Computer Support Specialist, Information Technology
Howard Billings 1980 — 1985
eHealth Inc July 2013 - Present
4 The Cause Marketing & Consulting April 2007 - Present
WQPH Catholic Radio 2013 - 2013
Integral Resources March 2012 - December 2012
The Stone Cobblers May 2011 - September 2011
City of Fitchburg March 2009 - March 2010
Spencer Technologies January 2007 - November 2007
Hanover Insurance Group April 2006 - January 2007
Wachusett Mountain Ski Area November 2005 - April 2006
Roth Publications January 1992 - January 2004
Skills
Customer Service, Management, Non-profits
Education
University of Massachusetts, Amherst 1980 — 1984
B.S., Natural Resources
Fitchburg High School
University of MA; BS, Natural Resources with
Mount Wachusett Community College
State National Training
Law Enforcement
University of NH, Durham
UnitedHealth Group March 2014 - Present
Apex Systems January 2014 - March 2014
Fallon Community Health Plan December 2010 - December 2013
CVS Caremark Corporation June 2009 - November 2010
The Hanover Insurance Group July 2007 - April 2009
Spencer Technologies September 2006 - July 2007
3Com Corporation June 2005 - November 2005
3Com Corporation June 2000 - June 2005
3Com September 1999 - June 2000
Fidelity Investments June 1999 - September 1999
Skills
Project Management, CRM, Siebel, SAP, IVR, Portals, Process Simulation, Business Analysis, Process Improvement, Visio, Vendor Management, Software Documentation, Program Management, Call Center, Requirements Analysis, Call Centers, Business Process, Integration, SDLC, Cross-functional Team..., Analysis, Testing, Databases, Business Requirements, Requirements Gathering, Business Intelligence, PMP, Data Warehousing, Systems Analysis, IT Strategy, SQL, Disaster Recovery, Information Technology, User Acceptance Testing, Business Objects, Waterfall, SharePoint, Access, PMO, Crystal Reports, Enterprise Architecture, Project Planning, Management, Training, Software Project..., Business Process...
Education
University of Massachusetts, Amherst 1993 — 1996
B.A., Political Science
Bay Path University 1992 — 1993
Paralegal Studies
Novo Nordisk A/S September 2013 - Present
DynCorp International April 2011 - April 2013
North Carolina National Guard USPFO October 2008 - May 2011
North Carolina National Guard September 2008 - April 2011
Spencer Technologies August 2007 - October 2008
US Army June 2003 - June 2007
Skills
Troubleshooting, Active Directory, Computer Hardware, Servers, Cisco Technologies, Routers, Network Administration, Switches, TCP/IP, VPN, DNS, DHCP, System Administration, Software Installation, Wireless Networking, Firewalls, VoIP, Computer Security, Cisco Routers, Hardware, Networking, VMware, WAN, Operating Systems
Education
Grantham University 2009 — 2012
Assosiates, Computer Science
Lakeview High School 1999 — 2003
Grantham University
Bachelor's degree in Computer Science
United States Army Signal Center and
Spencer Technologies November 2007 - Present
Mastec January 2002 - March 2006
Inter-Tel Technologies January 1998 - January 2000
CCC Communications March 1995 - March 1998
Henkels & McCoy February 1993 - February 1995
Skills
Negotiation, Telecommunications, Project Management, New Business Development, Business Development, Project Planning, Technical Writing, System Design, Infrastructure Solutions, Corporate Sales..., Sales Engineering, Consultation, Wireless Networking, POS, Switches, VoIP, Software Installation, Telephony, Solution Selling, Managed Services, Wireless, Video Conferencing, IP, Channel Partners, Data Center, SaaS, Management, Direct Sales, Professional Services, Strategic Partnerships, Sales, Account Management
Education
CLC 1990 — 1994
Computer Programming, Computer Science
Community College of the US Air Force 1985 — 1987
none, Micro Biology
BJ's Wholesale Club May 2012 - Present
BJ's Wholesale Club January 2012 - May 2012
BJ's Wholesale Club January 2011 - October 2011
BJ's Wholesale Club September 2008 - January 2011
BJ's Wholesale Club August 2006 - September 2008
Spencer Technologies 2005 - 2006
Education
Becker College 2003 — 2005
BS, Business Administration/Management
Spencer Technologies July 2015 - Present
Independent Consultant June 2014 - Present
Spencer Technologies June 2014 - Present
ips June 2011 - May 2014
ips September 2007 - May 2014
ips September 2007 - June 2011
Xerox November 1999 - March 2006
FedEx Office August 1991 - November 1999
Education
SANS institute 2015 — 2015
GCFE
Edinboro University of Pennsylvania
Art Institute of Pittsburgh
OnMobile Live, Inc. August 2012 - Present
NHOS,Inc./Waveguide, Inc. July 2010 - February 2012
Sun Path Green Energy Solutions, LLC June 2009 - December 2010
Professional Electrical Contractors of CT, Inc. January 2007 - December 2008
Spencer Technologies September 2004 - June 2006
McBride Electric August 2002 - July 2004
Skills
Telecommunications, Project Management, Management, Team Building, Program Management, Budgets, Business Strategy, Leadership, CRM, Operations Management, Organizational..., Business Development, Team Management, VoIP, Business Process..., Customer Service, Electricians, Professional Services, Product Management, Account Management, Change Management, Pre-sales, Income Statement, Fiber Optics, Networking, Business Process, Security, Mobile Devices, Vendor Management, Strategic Planning, Integration, Electrical, Customer Relations, Budgeting, Profit & Loss Management, SQL, Wireless, Contract Negotiation, Cross-functional Team...
Education
Northeastern University 1986 — 1989
Verizon Wireless May 2015 - Present
Spencer Technologies April 2015 - May 2015
Delphi Technology June 2012 - September 2013
Staples May 2010 - August 2010
Staples June 2008 - May 2010
Skills
Game Design, Computer Hardware, C#, C++, Unity3D, Software Installation, Video Games, Maya, XNA, Visual C#, Troubleshooting, OS X, Software Deployments, Microsoft Office Suite, Prototyping, Microsoft Office, LANDesk, Game Development
Education
Becker College
Bachelors of Arts in Interactive Media, Game Development and Programming
Saint John's High School
Vision Center of Westboro 2013 - 2014
Spencer Technologies April 2013 - May 2013
Pearle Vision April 2001 - April 2013
Skills
Contact Lenses, Sunglasses, Eyewear, Retail, Customer Service, Inventory Management, Data Entry, Visual Merchandising, Retail Sales, Medical Billing, Microsoft Word, Microsoft Office, Outlook, Microsoft Excel, Officemate, Eyefinity
Education
Fitchburg State College 1988 — 1990
Teacher Cerrificate, Secondary Education andTeaching
UMASS, Amherst 1984 — 1988
Bachelor of Science (BSc), Journalism/Political Scuence
St. Bernard's CCHS
Thermo Fisher Scientific February 2015 - Present
Advanced Scientifics Inc (ASI) August 2010 - February 2015
Spencer Technologies 2008 - 2009
Spencer Technologies 2007 - 2008
The Go2IT Group 2007 - 2007
Penn State University 2003 - 2004
Richardson Telecommunications 2001 - 2001
Skills
Windows Server 2008, Windows Server 2003, Windows 7, Windows XP, Remote access..., Creating, maintaining..., Networking Essentials,..., Computer Security and..., Designing,..., Installing and..., Web Site Design,..., Programming languages..., Specialty languages..., SQL Server 2005 and 2008, Troubleshooting &..., Active Directory, Disaster Recovery, Hardware, Networking, Servers, Software Installation, Technical Support, Troubleshooting, Windows Server, Computer Hardware, Group Policy, Firewalls, Storage, DHCP, DNS, Help Desk Support, VPN, Microsoft Exchange, Microsoft Certified..., Server Administration, Hyper-V, Network Administration, TCP/IP, System Deployment, System Administration, Switches, Wireless Networking, Computer Security, Antivirus
Education
Penn State University 2002 — 2006
Bachelor of Science, Information Sciences and Technologies
CastNET May 2014 - Present
Spencer Technologies August 2013 - May 2014
United States Air Force January 2013 - June 2013
Cox Communications October 2009 - January 2013
Daktronics July 2007 - October 2009
Planet Hollywood Resort and Casino June 2005 - July 2007
The Imperial Palace December 2000 - June 2005
Skills
Telecommunications, Broadcast, Troubleshooting, Video, VOD, IPTV, Integration, VoIP, Broadband, Active Directory, Vendor Management, Cisco Technologies, Data Center, Servers, Networking, Routers
Education
Florida State University 2008 — 2010
Master's degree, Management Information Systems
DeVry University-Illinois 2005 — 2006
Bachelor's degree, Technical Management
Bed Bath & Beyond 2015 - Present
Wegmans Food Markets 2014 - 2015
OnProcess Technology 2012 - 2013
Spencer Technologies 2011 - 2011
BJ's Wholesale Club 2007 - 2009
Torex Retail Americas 2006 - 2007
Brooks/Eckerd Pharmacy 2005 - 2006
Skills
Process Improvement, Project Management, Team Leadership, Business Analysis, Software Documentation, IT Service Management, E-commerce, Customer Satisfaction, Retail, Vendor Management, Business Planning, Team Building, Customer Service, Management, Access, Cross-functional Team..., Account Management, Microsoft Office, Program Management, Requirements Analysis, IBM 4690, POS, POS solutions, Store Systems, Retail Software, Retail Technology, SDLC
Education
New Horizons 2005 — 2005
Certificate, Implementing Microsoft Windows 2000 Professional and Server
Clark University 2001 — 2002
Certificate, Client/Server Programming and Web Development Certificate Program
Massachusetts Bay Community College 1998 — 2000
Associates of Science in Computer Science, Computer Science
New Horizons
Kanzaki Specialty Papers March 2012 - Present
Spencer Technologies July 2010 - November 2011
Interface Systems Group, (Private IT Integration and Logistics Company) August 2005 - November 2010
Charles River Publishing August 1995 - August 2005
Quebecor Printing/World Color August 1989 - August 1995
Skills
Inventory Management, Purchasing, Logistics, Shipping, Financial Analysis, Process Engineering, Continuous Improvement, Materials Management, Strategic Planning, Supply Chain, Negotiation, Warehousing, Supply Chain Management, Process Improvement, Operations Management, Inventory Control
Education
University of Massachusetts Boston 1996 — 2001
MBA, Finance and Operations
Bentley University 1983 — 1987
Bachelors of Science, Business Management
University of Colorado, Internal Medicine Residency Program June 2012 - Present
UW Medicine August 2008 - June 2012
Verathon October 2007 - August 2008
Spencer Technologies June 2004 - July 2007
Education
University of Washington School of Medicine 2008 — 2012
MD, Medicine
Boston University 2000 — 2004
BS, Biomedical Engineering
Spencer Technologies March 2014 - Present
Novartis Institutes for Biomedical Research November 2012 - October 2013
Novartis Institutes for BioMedical Research October 2013 - 2013
Harvard Kennedy School of Government October 2012 - October 2012
Harvard Business School August 2012 - September 2012
Harvard Employees Credit Union Cambridge MA March 2012 - July 2012
Harvard University Office for Sponsored Programs February 2012 - February 2012
Harvard Faculty of Arts and Sciences January 2012 - January 2012
Toyota of Watertown January 2010 - January 2012
Skills
Data Entry, Customer Service, Management, Outlook, Microsoft Office, Microsoft Excel, Teamwork, Time Management, Lotus Notes, Training, Finance, Leadership, Microsoft Word, Databases, Administration, Inventory Management, Team Building, PowerPoint, Event Planning, Software Documentation, Customer Satisfaction, Troubleshooting, Employee Relations, Recruiting, Strong ability to work..., Able to relate well to..., Extremely knowledgeable..., , Harvard GMAS Portal,..., Microsoft Outlook, Topaz Technologies, Animal Bioware SII PC, Snagit, Palm Desktop Software, Process Scheduler, Real Estate, Real Estate Financing, Real Estate Transactions, Real Estate Development, Data Analysis, Financial Reporting, Financial Analysis, Financial Modeling, Financial Accounting, Invoice Processing, Invoicing, Tenant Improvement
Education
Cambridge College 2008 — 2012
N/A, Business Manegment
Bunker Hill Community College 2005 — 2007
business management
Spencer Technologies July 2015 - Present
R.H. White Construction 2010 - June 2015
R.H. White Construction 2002 - 2010
R.H. White Construction 1989 - 2002
KPMG US 1986 - 1989
Skills
Strategic Planning, Financial Accounting, Capital Budgeting, Business Process, Business Strategy, IT Strategy, IT Management, Leadership, Microsoft Office, Risk Assessment, Accounting, Finance, Financial Reporting, Auditing, Construction Management, Project Planning, Project Estimation, Financial Analysis, Construction, Payroll, Tax, Internal Controls, Project Management
Education
Nichols College 1983 — 1986
Bachelor's Degree, Accounting and Business/Management
CELT - Center for Education Leadership and Technology March 2015 - Present
Spencer Technologies February 2014 - March 2015
Christopher, Hays, Wojcik & Mavricos LLP February 2011 - February 2014
Skills
Document Drafting, Legal Research, Organization, Executive Calendar..., Communication Skills, Human Resources, Event Planning, Corporate Events, Outlook, Sales, Microsoft Excel, Microsoft Office, Customer Service, Process Improvement, Microsoft Word
Education
University of Connecticut 1989 — 1993
Bachelor of Arts (BA), Political Science and Government
University of Connecticut 1989 — 1993
Bachelor of Arts (B.A.), Political Science and Government
TD Bank February 2014 - July 2014
Spencer Technologies June 2011 - August 2011
Skills
Passion for Helping..., Volunteering, Research, Criminal Justice, Customer Service, Crime Prevention, Criminal Intelligence, Microsoft Office, Microsoft Excel, PowerPoint, Observation, People-oriented, Data Entry, Financial Analysis, Banking, Cash Management
Education
Quinsigamond Community College 2011 — 2013
Associate's Degree, Criminal Justice
Spencer Technologies March 2014 - Present
Rebecca Redstone Consulting October 2007 - January 2014
Ryder Systems Inc August 2004 - April 2006
NMCI Project, EDS May 2003 - August 2004
Royal Bank Capital Markets April 2002 - December 2002
Small Office Support Network (SOSNET) January 1999 - April 2002
Skills
Organizational systems..., Help Desk management..., Business Process..., IT Service Management, IT Outsourcing, Systems Analysis, Business Workflows, Process Optimization, Vision Development, Strategic Vision, Business Strategy, IT Strategy, IT Operations Management, IT Operations, Small Business, Service Desk, Goal Setting, Project Planning, Project Management, Entrepreneurship, Team Building, Consulting, IT Help Desk, IT Service Desk, Business Operations, Strategic Planning
Education
UCL 1992 — 1996
Jewish History, 1:1
Walmart March 2012 - Present
Spencer Technologies March 2011 - January 2012
Skills
Access, MIS, Numeric, SAP, cyma, Account Reconciliation, Inventory Management, Investment Banking
Education
Syracuse University 2012 — 2013
Bachelor of Business Administration (B.B.A.), Accounting
University of Maryland College Park 2009 — 2011
Capsa Solutions May 2015 - Present
Spencer Technologies November 2012 - Present
Printing Industries of Ohio/N. Kentucky February 2012 - September 2012
Commerical Vehicle Group July 2011 - January 2012
Nationwide Energy Partners April 2009 - April 2011
Ohio Soybean, LLC October 2007 - April 2009
American Municipal Power-Ohio, Inc December 2001 - July 2007
Skills
Spreadsheets, Event Planning, Microsoft Office, Adobe Acrobat, Administrative..., Software Documentation, Data Entry, Editing, Customer Service, Time Management, Administrative Support, Expense Reports, Troubleshooting, Administration, Administrative..., Website Updating, Customer Oriented, System Administration, Project Management, Team Building, Budgets, Customer Satisfaction, Customer Relations, Account Planning, Project Coordination, Project Planning
Education
The Ohio State University
Studies, Education
AVI-SPL July 2013 - Present
Spencer Technologies December 2012 - July 2013
Adtech Systems February 2011 - September 2012
Bose Corporation April 2008 - February 2011
Bose Corporation October 2001 - April 2008
Bose Corporation March 1995 - October 2001
Bose Corporation October 1993 - March 1995
Mercenary Audio 1988 - 1992
LaSalle Music 1984 - 1988
E.U. Wurlitzer 1981 - 1984
Skills
Crestron, Sound, AV, Digital Signage, Consumer Electronics, Video Conferencing, Telepresence, Video, Product Management, Professional Audio, Extron, Streaming Media, InfoComm CTS, AutoCAD, Acoustic Modeling
Education
InfoComm CTS 2012 — 2012
CTS - Certified Technology Specialist, Audio Visual Technology
Berklee College of Music 1981 — 1983
Emerson College 1980 — 1981
Communications
Barlow School, Amenia, NY
Southern Tier Digital August 2010 - Present
Spencer Technologies 2010 - 2013
Skills
VoIP, Vendor Management, Troubleshooting, Telecommunications, Account Management, Process Improvement, Networking, Team Building, Team Leadership, Program Management, Customer Service
Education
Jamestown Community College 2002 — 2004
Social Sciences
Randolph Central School 1987 — 2000
Digital Science April 2015 - Present
Melaleuca:The Wellness Company February 2004 - Present
Spencer Technologies January 2015 - April 2015
BlueMetal Architects June 2012 - 2013
Goodrich ISR Systems November 2011 - May 2012
Send Out Cards 2010 - 2011
iBelong February 1999 - November 2000
STI Recruiting March 1998 - January 1999
Media One January 1998 - February 1998
National Education Travel Council (NETC) January 1997 - January 1998
Skills
Team Leadership, Sourcing, Recruiting, Marketing, Sales, Employee Relations, Human Resources, Screening, Account Management, Lead Generation, Leadership, Business Development, CRM, Social Networking, Strategy, Cold Calling, Training, Management, Team Building, Coaching
Education
University of Massachusetts, Amherst
Bachelor of Business Administration (B.B.A.), Marketing
Harvard Law School March 2014 - Present
Gesmer Updegrove LLP June 2006 - 2013
Spencer Technologies 2004 - 2006
AC Tech / Lenze 2002 - 2004
Skills
Remote Desktop, Blackberry Enterprise..., Help Desk Support, XP, VMware ESX, Systems Management..., Ghost Imaging, Hardware Support, Backup Exec, Networking, Cable Management, Microsoft Office, Image Editing, Antivirus, Cisco Technologies, Citrix, Lotus Notes, Electronics, Windows Server, Troubleshooting
Education
Roxbury Community College 2013 — 2014
Cisco Networking Academy, Computer Systems Networking and Telecommunications
Massachusetts Bay Community College 2001 — 2002
associates degree, Science W/ a Foucs on electronic engineering
idea November 2011 - June 2015
Spencer Technologies 2015 - 2015
Atos 2015 - 2015
MAS EGYPT November 2007 - February 2010
Alexandria University April 2000 - October 2008
Skills
Computer Hardware, DHCP, Network Administration, DNS, Firewalls, Routers, Operating Systems, XP, Microsoft Office, Switches, Troubleshooting, Windows Server, Citrix, Active Directory, Linux, TCP/IP, Network Security, Customer Service, Cisco, Installation of Windows..., Hardware/Software..., Computer Repair, installation and..., configuration and..., Installation and..., Installation and..., • Installation of..., • Managing network..., services, users and groups., Voice Over, • Setting up soft..., • Installation and..., • Configuration and..., VoIP, Windows Server 2008, Windows, Arabic, WAN, Deployment, Security, Windows Server 2003, Problem Solving, HTML, Cabling, FTP, Cisco Certified, Networking
Education
Dawson College 2010 — 2011
AEC, Network Administration and Support
Alexandria University 2000 — 2004
bachelor degree, accounting
Verizon Wireless April 2012 - Present
Spencer Technologies April 2011 - April 2012
Verizon June 2005 - August 2010
Verizon March 2003 - June 2005
Verizon May 2001 - March 2003
Education
American InterContinental University 2007 — 2009
Bachelor's, Business
Moving Mom, Inc. February 2015 - Present
TriNet May 2012 - February 2015
Independent Contractor September 2009 - June 2012
Spencer Technologies May 2004 - September 2009
Great Expectations June 2002 - May 2004
Independent Consultant 1991 - 2002
IGA Supermarkets 1990 - 1991
Holiday Inn Regional Office 1986 - 1989
Skills
Cold Calling, Lead Generation, Account Management, Sales Management, New Business Development, Selling, Management, Recruiting, Creative Writer, Human Resources, Interviews, Social Networking, Retail, Employee Training, Public Speaking, Team Building, Marketing, Sales, Salesforce.com, Leadership, Negotiation, Time Management, Direct Sales, Singer/Songwriter, Salesforce CRM, Customer Service, CRM, Business Development, Training
Education
Wilbur Wright Jr. College 1987 — 1994
Associates, Psychology, Social Work
University of Iowa
Journalism
BigBelly Solar March 2014 - Present
OnForce November 2012 - August 2013
OnForce August 2011 - December 2012
OnForce August 2011 - May 2012
Spencer Technologies, Inc September 2008 - July 2010
Spencer Technologies, Inc September 1998 - September 2008
Spencer Technologies January 2002 - January 2004
Pinnacle Network Systems January 2000 - January 2002
Skills
Process Improvement, Project Management, Management, Operations Management, Leadership, Vendor Management, Project Planning, Change Management, Customer Service, Training, Troubleshooting, Budgets, Strategic Planning, SaaS, Program Management, Account Management, Recruiting, Human Resources, Contract Negotiation, Team Leadership, Team Building, Solution Selling, Sales Operations, Cross-functional Team..., New Business Development, Integration, Forecasting, Business Process, Business Strategy, Analysis, Sales, Coaching, Networking, Customer Satisfaction, Product Management, Business Analysis, Teamwork, Call Centers, Technical Support, Data Analysis, ERP, Start-ups, Telecommunications, Budget, CRM, Enterprise Software
Education
Isenberg School of Management, UMass Amherst 2014 — 2019
Management(BBA)
University of Rhode Island 1986 — 1990
Spencer Technologies September 2014 - Present
FusionTech Communications January 2012 - December 2013
united telecomp October 2004 - July 2011
Datatec Systems February 1992 - October 2005
R.A. Gallant Electrical Contractors April 1987 - December 1991
Skills
Structured Cabling, Telecommunications, Cabling, Fiber Optics, System Deployment, VoIP, Data Center
Education
County College of Morris
Diebold March 2012 - Present
Spencer Technologies April 2011 - March 2012
NCR Corporation 2008 - 2010
NCR Corporation 1999 - 2008
Education
University of Nebraska-Lincoln 1971 — 1974
BA, History
Rhode Island College 1970 — 1971
MTS Services April 2010 - Present
Ragged Mountain December 2000 - Present
Power Sum Technologies June 2009 - April 2010
Spencer Technologies January 2007 - November 2008
Rush Computer Rentals April 1995 - January 2007
Nashoba Valley November 1993 - January 2000
Corporate Chefs Inc June 1992 - April 1995
Pepper's Corporation May 1991 - May 1992
Skills
Project Management, New Business Development, Troubleshooting, Cisco Technologies, Business Development, Selling Skills, Customer Service, Wireless, Solution Selling, Unified Communications, Salesforce.com, Cabling, Direct Sales, Telecommunications, Data Center, Management, Account Management, Networking, Security, Sales, Telephony, Integration, Fiber Optics, Network Design, Optical Fiber
Education
Art Institute of Pittsburgh
New School for Social Research
Coors Field-Colorado Rockies Baseball Club April 2009 - Present
Spencer Technologies August 2008 - Present
Court Appointed Special Advocates July 2008 - Present
Whole Foods Marketplace November 2009 - March 2014
Foods Marketplace June 2008 - November 2009
Hanley Wood Market Intelligence January 2009 - June 2009
Wildberries Natural Marketplace January 2007 - March 2008
Appraisal Services, Inc February 2003 - November 2006
Love on a Leash December 1995 - November 2006
Residential Title Insurance November 2001 - February 2003
Skills
Time Management, Customer Service, Marketing, Sales, Access, Microsoft Word, Microsoft Excel, Cooking, Fundraising, Retail, Menu Development, Food, Forecasting, Catering, Telephone Skills
Education
Northern Illinois University 2001 — 2004
Bachelor, General Studies of Liberal Arts
Eaton Corporation September 2006 - Present
Spencer Technologies June 2005 - November 2005
Ameritech/SBC Communicaitons March 2004 - March 2005
Tellabs February 1999 - April 2003
Skills
Process Improvement, SAP, Power Distribution, UPS systems, Team Building, Inventory Management, Oracle, Microsoft Office
Education
DePaul University 2009 — 2013
Bachelor of Business Administration (BBA), Project Management
DePaul University
Master of Applied Technology, IT Project Management
Fleet Electrical Svc February 2015 - May 2015
Spencer Technologies July 2014 - February 2015
SMS Systems Maintenance Services, Inc. 2011 - 2014
Skills
Purchasing Processes, Administrative..., Customer Service, Microsoft Office, Project Management, Organizational..., Interpersonal..., MRP, QuickBooks
Education
Becker College 1992 — 1993
none, Accounting
Andree' Barra Photography January 2014 - Present
American Legion Auxiliary January 2011 - Present
Nonprofit Charity Work 2006 - Present
Aubrey E. Denton, LTD July 2013 - July 2014
Physical Therapy Clinic of Lafayette September 2010 - March 2011
KATC Communications August 2007 - September 2010
Louisiana Jeepers September 2006 - May 2009
Spencer Technologies July 2004 - July 2006
Skills
Editing, Online Marketing, Television, Advertising, Strategic Planning, Social Media Marketing, Facebook, Copywriting, Video Production, Microsoft Office, Broadcast, Music, Social Networking, Video Editing, Nonprofits, Blogging, Building Relationships, Maintaining..., Deadline Driven, Creative, Motivated self-starter, Close Attention to..., Creative Problem Solving, MS Office, Fundraising, Publicity
Education
South Louisiana Community College 2007 — 2011
Public Relations
Lafayette High School
Western Washington University / Washington Campus Compact November 2009 - Present
Western Washington University / University Planning and Budget Office April 2008 - July 2009
Spencer Technologies March 2005 - February 2006
Philips Medical Systems September 1989 - August 2003
Skills
Administrative..., Event Planning, Customer Service, Teamwork, Time Management, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Data Entry, Process Scheduler, Self-motivated Team..., Management, Budgets, Public Speaking, Office Management, Project Planning
Education
Ashmead College 2008 — 2008
Certificate, Personal Fitness Trainer
Orange Coast College 1988 — 1989
English and Secretarial Science
HCA April 2014 - Present
The North Highland Company March 2012 - March 2014
Informatics Corporation of America August 2011 - March 2012
HCA November 2008 - August 2011
HCA April 2008 - November 2008
HCA May 2005 - April 2008
Self-Employed September 2006 - June 2007
Spencer Technologies November 2004 - March 2005
Avega Health Systems October 2002 - November 2004
Cricket Communications December 2000 - September 2002
Skills
Nursing, Healthcare Technology, Cost Accounting, Healthcare, Clinical, Meaningful Use, Finance, Business Intelligence, Reporting, EHR, Clinical Research, Healthcare Information..., HIPAA, Informatics, Healthcare Management, EMR, Hospitals, Data Analysis, Revenue Cycle, Healthcare Consulting, CPOE, Managed Care, Healthcare Industry, Process Improvement, Decision Support, Quality Improvement, Software Documentation, Performance Improvement, Health Information..., Software Implementation, Practice Management, Health Information..., Physician Relations, Patient Safety, Strategic Planning, Leadership, Business Analysis, Information Technology, Consulting, Analysis, Ambulatory, Medicine, ICD-9, Medical Records, Business Process..., Training, Vendor Management, Business Process, Business Objects, HL7
Education
Temple University 2015 — 2017
MBA - candidate
Tennessee State University
BSN, Nursing, Cum Laude
Fred J. Page High School
Spencer Technologies December 2014 - Present
EPB February 2010 - October 2014
Comcast October 2003 - December 2009
George B. Sagatov Custom Mansions 1999 - 2003
United States Marine Corps 1995 - 1999
Skills
Fiber Optics, Project Management, Troubleshooting, Microsoft Office, Optical Fiber, Cabling, Software Installation, Telecommunications, Technical Support
Education
Montgomery College
Architecture/ Civil Engineering, 3.8
The Catholic University of America
Architecture/ Civil Engineering, 3.8
Spencer Technologies May 2014 - Present
Arcaro’s Saddlery – North Kingsville August 2013 - April 2015
Doctor Kendra Mahaffey’s April 2012 - April 2013
Skills
Sales, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Time Management, Research, Project Management, Receptionist Duties, Team Building, English, Data Entry, Public Speaking, Communication, Event Planning, Windows, Leadership, Outlook, Social Media, Customer Satisfaction
Education
Lake Erie College 2010 — 2015
Bachelor of Applied Science (BASc), Chemistry Major and Biology Minor
Lakeside High School 2008 — 2012
Lazy 8 Creations February 2015 - Present
Spencer Technologies February 2012 - January 2015
NCR Corporation October 1986 - February 2012
Skills
PMP, PMO, Project Portfolio..., Software Project..., Vendor Management, Program Management, Agile Project Management, SDLC, Project Delivery, Service Delivery, Integration, Resource Management, Requirements Analysis, IT Strategy, Business Analysis, Management, Process Improvement
Education
Bellarmine University 1990 — 1993
Business Administration and Management, General
O'Connell Electric Inc. April 2010 - June 2015
Spencer Technologies April 2006 - December 2009
Matrix Communications 1985 - 2007
Skills
Telecommunications, Telephony, VoIP, Data Center, IP, Managed Services, Fiber Optics, Wireless, Call Center, Solution Selling, Cisco Technologies, Switches, Ethernet, Servers, MS Project, Disaster Recovery, Structured Cabling, Software Installation, WAN, Call Centers, Project Management
Education
Onondaga Community College 1979 — 1980
PCC Technology Group, LLC June 2015 - Present
Spencer Technologies January 2015 - June 2015
CSI International April 2014 - January 2015
Spencer Technologies June 2013 - March 2014
Allied National Services March 2013 - March 2014
Support Services of America August 2011 - March 2013
Skills
Management, Training, Customer Service, Time Management, Leadership, Process Scheduler, Microsoft Excel, Microsoft Word, Customer Satisfaction, Outlook, Project Planning, Microsoft Office, Sales, Marketing, Social Networking, Access, Data Entry, Retail, Teamwork, Windows, PowerPoint, Social Media, Public Speaking, Operations Management, Account Management, Photoshop, Social Media Marketing, Merchandising, Telephone Skills, Facebook, Event Planning, Research, Advertising, Adobe Creative Suite, Public Relations, Project Management, Microsoft Project, Reporting
Education
Salem State University 2009 — 2011
Bachelor's degree, Business, Concentration in Managment
University of Hawaii at Manoa 2008 — 2009
Business Management Concentration
Nichols College 2007 — 2008
Business Management Concentration
Clinton High School 2005 — 2007
CPT Network Solutions February 2011 - Present
Spencer Technologies March 2008 - January 2009
Black Box Network Services 2002 - 2008
Skills
Telecommunications, Vendor Management, Project Management, IP, Telephony, Troubleshooting, Ethernet, Cabling
Education
Ball State University 1996 — 2002
Bachelor of Science (B.S.), Business Information Technology
Ball State University - College of Business
BS, Business Information Technology
PI Worldwide April 2015 - Present
Spencer Technologies February 2014 - April 2015
The Big Bunny Market August 2005 - April 2015
Aeropostale August 2010 - May 2013
Southbridge Credit Union October 2013 - 2013
Skills
Accounts Receivable, Accounts Payable, Account Reconciliation, Invoicing, Accounting, General Ledger, Journal Entries, Cost Accounting, Internal Controls, Filing, Customer Service, Process Improvement, Microsoft Word, Microsoft Excel, Telecommunications, Team Building, Microsoft Office
Education
Johnson & Wales University 2009 — 2013
Bachelors degree, Accounting
Optum Technology June 2015 - Present
Spencer Technologies April 2014 - June 2015
Newbury Court, a Deaconess Abundant Life Community October 2010 - March 2014
Acton Toyota of Littleton October 2006 - August 2010
Skills
Customer Service, Photoshop, Windows, Customer Satisfaction, Lean Software..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Social Media, Public Speaking, C++, English, Java, HTML, Team Building, Sales, Data Analysis, Management, Data Entry, Programming, Computer Hardware, Graphic Design, Social Networking, SQL, Windows 7, Deliveries, Accurate Data Entry, Help Desk Support, C#, Visual Basic, Troubleshooting, Hardware
Education
University of Massachusetts Lowell 2009 — 2011
Associate's degree, Computer Systems Networking and Telecommunications
Middlesex Community College 2007 — 2009
Associate's degree, Computer Science
Hologic June 2012 - Present
Spencer Technologies July 2008 - November 2009
Bose Corporation 2003 - 2008
Bose Corporation October 2003 - October 2004
Davox 2000 - 2001
Compaq March 1999 - February 2000
NEC/Packard Bell August 1992 - December 1998
Skills
Visio, Outlook, FrontPage, Access, Microsoft Excel, SAP, PowerPoint, Microsoft Word, Projects, Siebel, Photoshop, GoLive, Lean Management, Lean Fundamentals, Oracle Applications, Sales Operations, Training, Engineering..., Sales Contracts, Oracle Agile, Customer Service, Salesforce.com, Process Improvement, CRM, Cross-functional Team...
Education
Mount Wachusett Community College 2001 — 2002
Certification, Webmaster
Emmanuel College
Business Administration
Honeywell Aerospace July 2014 - Present
Vivint October 2013 - June 2014
Freeport-McMoRan Copper & Gold Inc. May 2013 - August 2013
Warmzone Premier Radiant Heat January 2013 - April 2013
Brigham Young University January 2012 - April 2013
Crexendo Business Solutions March 2011 - January 2012
Sears Holdings Corporation October 2010 - December 2010
Al's Cafe & Creamery October 2009 - October 2010
Elgin Country Club April 2009 - October 2010
Spencer Technologies June 2008 - October 2008
Skills
Microsoft Excel, Leadership, VBA, Procurement, SAP, Data Analysis, Customer Service, Team Leadership, PowerPoint, Project Management, Strategic Planning, Inventory Management, Social Media, Organic Search, Search Engine Ranking, Photoshop, Illustrator, Time Management, MS Excel Pivot Tables, Visual Basic, Java, Microsoft Word, Root Cause Analysis, Retail, Databases, SSRS
Education
Brigham Young University 2011 — 2014
Bachelor of Science (B.S.), Business Management: Global Supply Chain Emphasis
Elgin Community College 2009 — 2010
Certificate of Associates of Science, General Studies
PlayNetwork June 2015 - Present
Spencer Technologies August 2011 - June 2015
Apple Retail 2010 - 2011
Best Buy 2009 - 2010
New York Life Insurance Company 2006 - 2008
Skills
Dealing with Ambiguity, Customer Service, Critical Thinking, Organization, iOS, Troubleshooting, Project Management, Project Planning, Project Coordination, Innovation, Invoicing, Sales, Problem Solving, Resource Allocation, Training, Management, OS X, Computer Hardware, Networking, Team Leadership, Vendor Management, POS, Quality Assurance, Social Networking, Cross-functional Team..., Time Management, iPhone, Recruiting, Employee Training, Technical Writing, Wireless, Microsoft Word, Account Management, SharePoint, iPad, Leadership, Team Building, Telecommunications, Retail, Customer Experience, Technical Support, Windows, Software Installation, Windows 7, Hardware, Outlook, Windows XP, Mobile Devices, Coaching, Telephony
Education
The Ohio State University 2001 — 2006
Bachelor of Arts (B.A.), Criminology
Spencer Technologies July 2015 - Present
Justice August 2012 - July 2015
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Access, Microsoft Publisher, Research, Graphic Design, Sales, Team Management, Organization, Campaign Plans, Market Research, People Skills, Special Education, Public Speaking, Theatre, Dance, Cheerleading, Customer Service, Social Networking, Stage Management, Photoshop, Coordination, Business Strategy, Business Analysis, Event Management, Teamwork, Social Media Marketing, Microsoft Office, Social Media, Time Management
Education
Mercyhurst University 2009 — 2014
Bachelor of Arts (B.A.), Marketing
Conneaut High School 2005 — 2009
High School Diploma, General Studies
RSC Tech Solutions October 2008 - Present
Chaucer's 2004 - 2008
Spencer Technologies 2001 - 2004
Amerilink / Radio Shack Commercial Installation Services 1999 - 2001
Skills
Computer Network..., Telecommunications, Fiber Optics, VoIP, MPLS, IP, Optical Fiber, Wireless, Ethernet, GSM, Troubleshooting, SDH, Network Design, DWDM, Project Management, Project Planning, Logistics, Project Coordination, New Business Development, Resource Management, IT Operations, IT Recruitment, IT Solutions, Construction Safety, IT Infrastructure..., Infrastructure Planning, Networking, Management, Customer Service, Vendor Management, Team Leadership, Integration, Microsoft Office
Education
Texas Tech University 1994 — 1998
Electrical and Electronics Engineering
Burris Logistics September 2014 - Present
Burris Logistics May 2013 - September 2014
NITCO Floor Cleaning & Construction Products January 2013 - May 2013
Spencer Technologies June 2012 - January 2013
Kuehne Nagel February 2010 - June 2012
Northern Lights Electric February 2008 - February 2010
UPS January 2005 - February 2008
Skills
Green Belt, ISO, Customer Relations, Quality Management, Quality Assurance, AS400, SAP, Quickbooks, Payroll Processing, Account Management, Organizational..., Project Engineering, Project Management, Strategic Planning, Strategic Sourcing, Business Analysis, Customer Service, QuickBooks, Warehouse Management, Continuous Improvement, Payroll, Inventory Management, Logistics, Operations Management, Process Improvement, Supply Chain, Supply Chain Management, Team Building
Education
University of Central Florida 2001 — 2005
Bachelors of Science, Business Administration - Analytical Mathematics
Spencer Technologies November 2014 - Present
Acuative March 2014 - November 2014
Level 10, LLC January 2013 - February 2014
Level 10, LLC July 2011 - December 2012
Level 10, LLC April 2002 - July 2011
Putman Media August 2000 - April 2002
McKnight Long-term Care News May 2000 - August 2000
Cygnus Business Media January 2000 - May 2000
ADVO May 1999 - January 2000
Skills
Solution Selling, POS, Account Management, Lead Generation, Business Development, New Business Development, Customer Service, Salesforce.com, Sales Process, Sales Management, Strategic Planning, Hardware, Business Strategy, Thought Leadership, Key Account Management, CRM, Direct Sales, Forecasting, Microsoft Office, Negotiation, Sales Operations, Sales Presentations, Business Process..., Cold Calling, HP, Analysis, Windows, PowerPoint, Proposal Writing, Customer Engagement, Photoshop, Intermec, Encryption, Supervisory Skills, RFP, RFQ, Excel, Word, Enterprise Software, SaaS, Peer Mentoring, Software Solution Sales, Selling, Value Selling, Cross Selling, Leadership, Social Networking, Marketing Strategy, Strategic Partnerships, Team-oriented
Education
University of Wisconsin-Whitewater 1996 — 1999
BA, Journalism / Advertising
University of Minnesota-Twin Cities 1995 — 1996
N/A, Theater and General Studies
Marshfield Senior High 1992 — 1995
Spencer Technologies December 2014 - Present
SouthernSun Asset Management February 2008 - August 2014
Independent Bank 2003 - 2008
Aflac 2005 - 2007
Skills
Microsoft Excel, Asset Management, Portfolio Management, Banking, Business Development, Strategic Planning, Valuation, Vendor Management, Fixed Income, Bonds, Budgets, Equities, Project Management, Strategy
Education
Alcorn State University
Esse Health July 2015 - Present
AsapTechs.com February 2008 - Present
Signature Technology Group October 2013 - July 2015
Sungard Availability Services October 2013 - July 2015
Mega Service Solutions March 2013 - July 2015
Vital Network Services March 2013 - July 2015
Fieldnation September 2012 - July 2015
Mega Services, LLC August 2012 - July 2015
PCM June 2013 - May 2015
Spencer Technologies November 2012 - March 2015
Skills
Network Administration, Data Center, VPN, Dell DCSE Windows 7, Switches, Cisco Technologies, Windows XP, Network Security, Virtualization, Disaster Recovery, Windows Server, Security
Education
Training Camp 2014 — 2014
CCENT, CCNA, CCNA Security, CCNP, 920
training camp 2014 — 2014
na, ECCouncil Certified Hacker
Global knowledge 2013 — 2013
IT, Windows 7 Data migration, A
St. Petersburg College 2012 — 2012
Computer Science, B
Central Texas College 2002 — 2004
Computer science, B
Hasbro June 2015 - Present
Verizon Enterprise Solutions June 2014 - June 2015
Dell SecureWorks March 2014 - June 2014
Dell SecureWorks (previously SecureWorks) December 2007 - March 2014
SecureWorks (Acquired by Dell) June 2009 - February 2011
VeriSign (Acquired by SecureWorks) December 2007 - June 2009
Advanced Business Machines February 2005 - December 2007
Spencer Technologies 2001 - 2004
Skills
Project Planning, Project Implementation, Project Portfolio..., Program Management, Team Motivator, Project Execution, Virtual Teams, Risk Management, Project Finance, PMI, MS Project, Agile Project Management, Shared Services, Budget Management, Capital Budgeting, IT Operations, Operations Management, Issues Management, Data Center Relocation, User Acceptance Testing, Telecommunications, Computer Security, Management Consulting, Project Management, Data Center, Budgets, Information Security, PMP, PMO, Leadership, Security, Network Security, Information Security..., Integration, Resource Management, Requirements Analysis, ITIL Certified, Change Management, Public Relations, Strategy, Enterprise Software, Team Leadership, Cloud Computing, Consulting, Vendor Management, ITIL, System Deployment, Cross-functional Team..., Management
Education
Bryant University 2008 — 2009
PMP, Project Management Certification
Spencer Technologies May 2014 - Present
Bar Louie May 2013 - May 2014
New England Skating Club at Rodman Arena September 2005 - May 2014
Toby Keith's I Love This Bar & Grill Foxboro, MA December 2012 - May 2013
Uno's Chicago Grill August 2010 - December 2012
Fenelon Lycée Sainte-Marie September 2011 - January 2012
Citizens Bank December 2009 - December 2010
Webster Bank April 2007 - December 2009
Skills
French, Basic HTML, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Powerpoint, Adobe Photoshop, Mac Pages, Google Documents, Financial Accounting, Managerial Accounting, Microeconomics, Macroeconomics, Intro Statistics, Computing Concepts, Business Analysis and..., Political Science, European History
Education
Université Paris Sorbonne (Paris IV) 2011 — 2012
Certificate of French studies, French
University of Rhode Island 2006 — 2012
Bachelor's degree, Global Business, French
East Greenwich High School 2002 — 2006
Spencer Technologies October 2014 - Present
Bell Oldow June 2014 - October 2014
Integration Partners November 2009 - May 2014
Covidien March 2009 - November 2009
EDS, an HP Company 2004 - 2008
Bank of America 2004 - 2004
Fleet Bank 1999 - 2003
Bank of Boston 1989 - 1998
Bank of Boston 1985 - 1998
Bank of Boston 1991 - 1995
Skills
Outlook, Product Management, Excel, Teamwork, Word, Telecommunications, PowerPoint, Strategy, Project Management, Vendor Management, Management, Microsoft Excel, Managed Services, Project Planning, Leadership, Microsoft Word, Troubleshooting, Sales, Unified Communications, VoIP, Networking, Switches
Education
University of Massachusetts, Amherst 1976 — 1980
BA, Psychology
Framingham High School 1973 — 1976
Temple Beth Am
Spencer Technologies March 2014 - Present
T1 Electronic solutions October 2011 - March 2014
Skills
New Business Development, Management, Team Management, Telecommunications, Customer Service, Strategic Planning
Education
Indiana State University 1997 — 2003
Bachelor's degree, Biology/Chemistry, 3.5
Ancilla College 2001 — 2002
Associate's degree
Indiana State University 1997 — 2002
Bachelor's degree
Presence Saint Andrew Life Center December 2013 - Present
Otis-Oakley Iron & Supply December 2004 - March 2013
Spencer Technologies March 2004 - December 2004
Otis-Oakley Iron & Supply July 2002 - March 2004
CrossCom National September 1999 - June 2002
Skills
Microsoft Office, Customer Service, Customer Service..., Telecommunications, Project Management, Leadership, Sales, Training, Team Leadership, Troubleshooting, Process Improvement, Microsoft Excel, Project Planning, Networking, Software Documentation, Negotiation, Management, Vendor Management, Program Management, Social Networking, Contract Negotiation, Coaching, Operations Management, Budgets, CRM, Event Planning, Strategic Planning, Call Centers, Retail, Social Media, Account Management, Integration, Marketing, Microsoft Word, Business Analysis, Team Building, Windows, Public Speaking, Salesforce.com, Analysis, Cross-functional Team..., Sales Management, Customer Satisfaction, Process Scheduler, Business Development, Inventory Management, Strategy, New Business Development, Start-ups, Recruiting
Education
University of Kansas 1993 — 1997
Bachelor of Applied Science (B.A.Sc.), Journalism, 3.0
Oakton Community College 2013 — 2013
36-Hour Basic Orientation Course for Activity Directors
LifeWay Christian Resources April 2015 - Present
LifeWay Christian Resources March 2014 - Present
Spencer Technologies June 2012 - February 2014
Aerotek Commercial Staffing January 2011 - May 2012
Brentwood Benson Music Publishing July 2009 - November 2010
Genesco April 2008 - May 2009
Dell March 2007 - February 2008
Skills
Time Management, Multi Tasking, Microsoft Office, Expense Reports, Social Networking, Recruiting, Recruitment Training, Account Management, Talent Acquisition, Sales, Strategic Sourcing, Performance Management, Deposits, Behavioral Interviewing, Certificates Of..., Management, Cold Calling, Negotiation, CRM, Screening, Sourcing, Onboarding, Temporary Staffing, SDLC, Retail, Networking, Interviews, Applicant Tracking..., Technical Recruiting, Vendor Management, Contract Recruitment, Customer Service, Staffing Services, Human Resources, College Recruiting, Temporary Placement, Sales Operations, Employee Relations, Marketing, Internet Recruiting, Executive Search, Taleo, Job Fairs, Background Checks, Permanent Placement, Hiring, Building Relationships, Screening Resumes, Resume Writing, Benefits Negotiation
Education
University of Southern Indiana 2003 — 2006
BA, Public Relation/Advertising
Indiana University Bloomington 2001 — 2002
BA, Business Marketing
Boonville High School
DJ Entertainment January 2001 - Present
Merchants Fleet Management January 2013 - August 2014
Spencer Technologies September 2008 - May 2011
Education
NHTI, Concord's Community College 1994 — 1996
Associates
Spencer Technologies January 2015 - Present
Peak Systems, Inc. July 2014 - Present
RTDCIS January 2010 - Present
Datacomm Solutions Inc August 2014 - April 2015
West Shore Community College September 2012 - May 2013
Manistee Cottage Garden December 2007 - June 2010
Scheppelmann Electric Co January 2006 - November 2006
Skills
Network Communications, Network Security, Networking, Computer Hardware, Troubleshooting, Linux, Windows 7, Computer Security, Operating Systems, Windows, VPN, Firewalls, Wireless Networking, TCP/IP
Education
Ferris State University 2014 — 2017
Bachelor of Science, Computer Information Technology
Westshore Community College 2008 — 2012
Associate of Applied Arts and Science, Network Services, 3.5 GPA
Huron High School 1991 — 1994
Electronics
Spencer Technologies June 2013 - Present
Universal Services of America April 2012 - June 2013
E3 Systems April 2012 - August 2012
US Army August 2002 - August 2012
Skills
Software Installation, Linux, Technical Support, Network Administration, Wireless Networking, Computer Hardware, Customer Service, Team Leadership, Unix, DHCP, Help Desk Support, TCP/IP, VPN, Microsoft Office, Remote Troubleshooting, Switches, Organizational..., Cabling, Active Directory, Adobe, VMware, Technical Leadership, IT Service Management, LAN-WAN, Windows, Windows Server, IPv4, IPv6, Data Entry, Networking, POS, Microsoft SQL Server, Packet Tracer
Education
DeVry University 2013 — 2015
Bachelor's Degree, Computer Science
ITT Technical Institute-Oakland 2011 — 2013
Associate's Degree, Network and System Administration/Administrator
Fossil Group, Inc. September 2015 - Present
Parkland Hospital June 2015 - August 2015
Spencer Technologies December 2014 - February 2015
Baptist Memorial Health Care February 2013 - August 2014
Skills
Data Entry, Linux, Cyber-security, Binary Translation, Windows 7, Computer Hardware, OS X, Cashiering, Technical Support, Troubleshooting, Computer Security, Access, System Administration, Visio, Software Documentation, Wireless Networking, Web Design, Risk Management, Client Server...
Education
ITT Technical Institute-Arlington 2013 — 2015
Bachelor's Degree, Information System and Cyber Security
ITT Technical Institute Cordova Tn 2012 — 2013
Associate's degree, Network and System Administration/Administrator
Spencer Technologies July 2013 - Present
Comcast August 1988 - April 2012
Education
Nichols College
Bachelor of Business Administration (B.B.A.)
Genome Sciences Dept, University of Washington October 2009 - Present
Spencer Technologies April 2005 - October 2009
Radiation Oncology Dept, University of Washington April 1997 - April 2005
Skills
TCP/IP, Software Development, C++, C, Digital Signal..., Hardware Architecture, Embedded Software, Simulations, Signal Processing, Software Engineering, System Architecture, Algorithms, Embedded Systems, Data Analysis, Machine Learning, Python
Education
Massachusetts Institute of Technology 1978 — 1983
PhD candidate, Electrical Engineering and Computer Science
Massachusetts Institute of Technology 1975 — 1978
MSEE, Electrical Engineering and Computer Sciences
University of California, Berkeley 1969 — 1975
BSEE, Electrical Engineering and Computer Science
Staples May 2012 - Present
Spencer Technologies January 2012 - May 2012
National Grid November 2011 - January 2012
The Davis Companies February 2008 - June 2011
The Hanover Insurance Group May 2007 - February 2008
PAREXEL International January 2007 - April 2007
Skills
Talent Acquisition, Human Resources, Recruiting, Sourcing, Networking, Applicant Tracking..., Training, Talent Management, Cold Calling, Taleo, Staffing Services, Temporary Placement, Screening, Hiring, Internet Recruiting, Management, Interviews, Onboarding, Technical Recruiting
Education
Fitchburg State University 2005 — 2007
MBA, Concentration in Human Resource Management, 4.0
Fitchburg State University 1999 — 2004
BS, Interdisiplinary Studies, Minor Business Administration
Spencer Technologies December 2012 - Present
Skills
SDLC, Requirements Analysis, Business Analysis, Visio, Process Improvement, Business Intelligence, Project Management, Program Management, Software Documentation, Vendor Management, Integration, Software Project..., PCI Standards, POS, Disaster Recovery, Security, Team Leadership, Project Planning, Leadership, Requirements Gathering, Business Process..., PMP, IT Management, Data Center, IT Operations, Management, Cross-functional Team..., Quality Assurance, Software Development, Change Management, CRM, Business Process, Agile Methodologies, IT Strategy, Project Portfolio..., Retail, Enterprise Architecture, ITIL, Analysis, PMO, SharePoint, Information Technology, ERP, MS Project, Outsourcing, Databases, E-commerce, IT Service Management
Education
Framingham State College 1996 — 2000
Bachelor of Business Administration (BBA)
Mansfield High
Hologic, Inc. 2012 - 2013
SolidVision, Inc. 2008 - 2011
Ipswitch, Inc. 2007 - 2008
Spencer Technologies 2005 - 2007
Z Corporation 2004 - 2005
PAREXEL 2001 - November 2004
e-Dialog 2000 - 2001
Education
Northeastern University
Bachelor of Science (B.S.), Business Administration and Management, General
Telaid January 2014 - Present
Telaid February 2010 - December 2013
Spencer Technologies May 2008 - January 2010
Self-employed December 2007 - May 2008
Blue Sky Brands December 2006 - December 2007
Naval Undersea Warfare Center Newport, RI 2004 - 2005
Massachusetts Office of Coastal Zone Management 1998 - 2003
US Navy 1984 - 1997
Skills
Project Management, Project Planning, Leadership, Management, PMP, Team Building, Budgets, Strategic Planning, Analysis, Proposal Writing, Coaching, CRM, Training, Change Management, Telecommunications
Education
University of Rhode Island 1990 — 1992
Master, Marine Affairs
United States Naval Academy 1980 — 1984
BS Physical Science & Oceanography
LEGO Group January 2015 - Present
LEGO Systems, Inc March 2013 - Present
LEGO Systems Inc. February 2011 - Present
Spencer Technologies September 2007 - October 2009
Spencer Technologies February 2005 - September 2009
Spencer Technologies 2003 - 2009
Ames Department Stores, Inc. 2001 - 2003
Ames Dept. Stores 2000 - 2003
Ames Department Stores January 1998 - January 2002
Ames Department Store January 1990 - January 2002
Skills
Vendor Management, Troubleshooting, VoIP, Telecommunications, Network Design, Budgets, Management, Data Center, Cabling, Project Management, Customer Service, Integration, Wireless Networking, Cisco Technologies, Call Center, Software Installation, Solution Selling, CRM, Cloud Computing, Account Management, Technical Support, Networking
Education
University of Villanova 2013 — 2013
Master Certificate in Applied Project Management, Project Management
Manchester Community College 2011 — 2012
University of Management and Technology
Certificate, Computer Processing; Computer Programming
Spencer Technologies September 2008 - January 2009
Rite Aid Corporation January 2008 - August 2008
ATX Communications 2002 - 2007
PC Networks April 2001 - December 2001
Adelphia Business Solutions May 1997 - January 2001
Skills
Troubleshooting, Interpersonal..., Telecommunications, Management, Process Improvement, Account Management, Customer Service, Call Center, Call Centers, Managed Services, Start-ups, Selling, Strategy, VoIP, Team Leadership, Business Strategy, Sales, Contract Negotiation, Sales Operations, Solution Selling, MPLS, Cross-functional Team..., Salesforce.com, Direct Sales, Customer Satisfaction, Training, Leadership, Team Building, Forecasting, Analysis, Business Development, Unified Communications, Data Center, Strategic Planning, Business Analysis, New Business Development, Human Resources, Recruiting, Interviews, Telephony, Sales Process, Customer Retention, Vendor Management
Education
HACC, Central Pennsylvania's Community College 1970 — 1972
Associate, Liberal Arts
Philadelphia Sign Company January 2015 - Present
Spencer Technologies April 2014 - September 2014
QPS Institute January 2014 - February 2014
InterAct Public Safety May 2003 - May 2013
ADMIN A LA CARTE, Worcester, MA December 2001 - May 2003
Skills
Channel, Direct Sales, Integration, Management, Program Management, Project Management, Quality Assurance, SaaS, Sales, Salesforce.com, Software Development, Software Project..., Solution Selling, Virtualization, Customer Support, Customer Retention, Customer Service, Databases
Education
QPS Institute 2014 — 2014
CAPM Certification and Sig Sigma Green Belt Certification
Quinsigamond Community College 1997 — 1998
Associates, Business Office Management
TSI, Division of NewBold Corporation December 2012 - December 2014
DataMax System Solutions October 2010 - January 2012
cSHARE Solutions January 2010 - September 2010
Spencer Technologies January 2007 - September 2009
Torex Retail NA (RSS) 1999 - 2004
ATV 1995 - 1999
Skills
POS, Solution Selling, Sales Management, Direct Sales, Retail, Account Management, Sales Operations, Business Development, New Business Development, Vendor Management, CRM, Channel Sales, Key Account Management, Negotiation, Professional Services, Managed Services, B2B, Lead Generation, Telecommunications, Sales Process, Sales, Product Management, Channel Partners, Salesforce.com, SaaS, P&L Management, Selling, Customer Retention, Start-ups
Education
Lakeland Community College 1980 — 1981
Digital Logic / Integrated Circuits
Electronic Technical Institute 1977 — 1979
Assoiates, Electronic Engineering
Spencer Technologies 2007 - Present
Skills
Medical Devices, Cross-functional Team..., Product Management, Sales Operations, New Business Development, Strategy, Team Building, Strategic Planning, Capital Equipment, Business Strategy, Product Development, Healthcare, Direct Sales, Start-ups, FDA, Market Development, Product Launch, Cardiology, Start-up, Process Improvement
Education
University of California, Santa Barbara 1972 — 1977
Masters, Biomechanics
Worthington Industries December 2008 - Present
Worthington Steel 2008 - Present
Spencer Technologies May 2007 - December 2008
Unisys April 2005 - May 2007
Choice One Communications April 2004 - September 2004
WOW Internet and Cable 2003 - 2004
The Computer Group 2002 - 2003
Adelphia Business Solutions November 2000 - May 2002
Qwest Communications 1997 - 2000
Bank One 1995 - 1997
Education
Columbus State Community College 2001 — 2004
Oakland Community College 1987 — 1988
BounceTel November 2008 - Present
Harwood Consulting April 2007 - November 2008
Spencer Technologies May 2005 - April 2007
TriNET Systems 2006 - 2007
Corporate Communications Services April 1991 - May 2005
Skills
Telephony, Unified Communications, Selling, Avaya, VoIP, Leadership, Co-location, Telecommunications, Customer Satisfaction, Software Installation, IP, Account Management, Entrepreneurship, SIP, Managed Services, Management, Wireless Networking, Solution Selling, Advertising, IVR, Firewalls, Wireless, SIP Trunking, Sales, Ethernet, Network Design, Sales Engineering, Integration, Networking, MPLS, Avaya Technologies
Education
Johnson & Wales University 1991 — 1992
Advertising & Public Relations
NASA Ames Research Center August 2006 - Present
Spencer Technologies June 2005 - September 2006
AT&T / SBC Communications March 1999 - February 2001
Young's Kensington Market February 1996 - March 1999
Skills
Networking, Project Management, Microsoft Excel, Microsoft Office, Program Management, Team Leadership, Management, Leadership, Project Planning, Team Building, Customer Service, Analysis, Negotiation, Product Management, PowerPoint, Change Management, Data Analysis
Education
University of Oregon - Charles H. Lundquist College of Business 2002 — 2006
Business Administration, Minor in Economics, Concentration in Sports Marketing
Spencer Technologies February 2014 - Present
Embassy Suites October 2011 - February 2014
Accountemps June 2010 - October 2011
Fragomen, Del Rey, Bernsen & Loewy February 1994 - June 2000
Fragomen Worldwide April 1992 - February 1998
Skills
Accounts Payable, Accounts Receivable, Bank Reconciliation, Account Reconciliation, Payroll, Billing Process, General Ledger, Accounting, Journal Entries, Invoicing, Financial Statements
Education
City University of New York-College of Staten Island 1989 — 1996
Bachelor's degree, Accounting
Spencer Technologies June 2011 - Present
Spencer Technologies November 2006 - Present
Skills
Telecommunications, Process Improvement, Troubleshooting, Project Management, Team Building, Vendor Management, Operations Management
Education
Azusa Pacific University 1991 — 1991
Spencer Technologies August 2013 - October 2014
Sidera Networks August 2006 - November 2011
RCN Metro Optical Networks October 2007 - August 2010
NEON Communications August 2005 - September 2007
NEON Communications January 2001 - October 2005
MCI Telecommunications August 1989 - 2001
Skills
Processing Service..., Oversight/control of..., Team Lead, Attention To Detail, Budget Management, Priority Management, Innovative Problem..., Collaborative Problem..., Waste Reduction, Budgets, Project Management, Troubleshooting, Management, Telecommunications, Project Planning, Network Engineering, Vendor Management, Program Management, Process Improvement, Customer Service, Computer Network..., Ethernet, Leadership, Networking, MPLS, Operations Management, Fiber Optics, Switches, Cisco Technologies, DWDM, Wireless, Work Ethic, Training, Co-location, Network Design, Managed Services, Data Center
Education
Nichols College 1990 — 2005
Bachelor of Science, Business Administration
Vioguard, LLC October 2008 - Present
Nytec Inc 2010 - 2011
Orb Optronix, Inc. 2008 - 2010
Spencer Technologies September 2006 - September 2009
OrbOptronics 2007 - 2009
L-3 Communications 2001 - 2005
Bainbridge Networks 2003 - 2004
L3 Communications 1998 - 2003
Microvision 1997 - 2001
Avtech Corp 1988 - 1997
Skills
Product Development, Testing, Manufacturing, Assembly, Optics, Engineering Management, Electronics, MEMS, R&D, Systems Engineering, PCB design, Design for Manufacturing, Hardware Architecture, Firmware, Engineering, Power Supplies, Product Management, Design of Experiments, Electrical Engineering, Hardware, Embedded Systems, Analog, SPC, Sensors, Simulations, Signal Processing, RF, System Design, Digital Signal..., FPGA, Semiconductors, Schematic Capture, Circuit Design, Analog Circuit Design, Mixed Signal, Laser, PCB Design
Education
Reality, Working, solving problems 1965 — 2013
Everett Community College 1992 — 1995
Covnet Technologies July 2001 - Present
US Legal Support 2010 - 2012
Technisource 2008 - 2009
Spencer Technologies September 2001 - June 2004
Telecore January 1999 - May 2001
Skills
Active Directory, VoIP, Routers, Telecommunications, Troubleshooting, Computer Hardware, Firewalls, Project Management, Microsoft Office, Switches, Negotiation, Windows, C, Servers, SQL, Data Center
Education
University of Phoenix 1994 — 1996
Information Technology
RSA, The Security Division of EMC February 2014 - Present
TJX September 2012 - September 2013
Kronos January 2012 - June 2012
Boston Scientific December 2010 - January 2012
3Com March 2009 - November 2010
Bose Corporation March 2007 - January 2009
NORESCO July 2006 - February 2007
Spencer Technologies March 2005 - June 2006
Skills
Documentation, Microsoft Office, Outlook, Process Improvement, Program Management, Cross-functional Team..., Vendor Management, Visio, Project Management, Access, Team Leadership, Project Planning, Team Building, Process Scheduler, Six Sigma, Human Resources, Strategic Planning, PeopleSoft, Leadership, Management, Software Documentation, CRM, Integration, Business Process..., Analysis, Data Analysis, Change Management, Training, Business Analysis, Forecasting, Troubleshooting, Customer Satisfaction, Account Management, Testing, Performance Management, Operations Management, SharePoint, Inventory Management, Business Intelligence, Product Development, Product Management, Strategy, Sales, Networking, Recruiting, Salesforce.com, Sales Operations, SDLC, Continuous Improvement, Customer Service
Education
Nichols College 2011 — 2013
Bachelor's degree, Business Administration and Management, General
Mount Wachusett Community College 2000 — 2002
Associate's degree, Business Administration
Hologic, Inc. (diagnostic, surgical, and medical imaging systems) 2012 - 2013
Solidvision, Inc. (3D Rapid Prototype Printing) 2011 - 2012
Ipswitch, Inc. 2007 - 2008
Spencer Technologies 2005 - 2007
Z Corporation (3D Rapid Prototype Printing) 2004 - 2005
Parexel International (Biopharmaceutical/medical device consulting services) 2001 - 2004
E-Dialog (Marketing/Email solutions) 2000 - 2001
WiredEmpire (Marketing/Email solutions) 2000 - 2000
CVSI Inc. (Hardware/Software services support) 1994 - 1999
Skills
Channel Sales, Project Management, Sales, Program Management, Enterprise Software, International Customer..., International Sales..., International Sales..., Account Management, Cloud Computing
Education
Northeastern University
Bachelor's Degree, Business Administration and Management, General
Northeastern University
B. S. Business Administration, International Business
CPT Network Solutions February 2009 - Present
Spencer Technologies August 2007 - January 2009
CrossCom National October 2004 - August 2007
SBC September 2003 - May 2004
MCI November 2000 - May 2003
SBC November 1997 - November 2000
Ameritech October 1996 - November 1999
Skills
Technical Support, VPN, Call Center, Telecommunications, Project Management, Troubleshooting, Telephony, Integration, Frame Relay, Switches
Education
University of Illinois at Chicago 1993 — 1996
Northern Illinois University 1991 — 1992
Waubonsee Community College 1989 — 1991
Spencer Technologies July 2015 - Present
Gap Inc. March 2015 - May 2015
Celerity Consulting Group October 2014 - December 2014
Rhinestahl Corporation May 2012 - September 2014
MAG IAS, LLC July 2011 - February 2012
Makino August 2008 - July 2011
Skills
Engineering, Project Management, Manufacturing, Microsoft Office, Electronics, Product Development, Microsoft Excel, New Business Development, Customer Service, Lean Manufacturing, Procurement, Sales Management, Strategic Planning, Supply Chain Management, Reporting & Analysis, Supply Management, Supplier Management, Cost Reporting, SAP ERP, JobBOSS ERP, Continuous Improvement
Education
University of Cincinnati 2001 — 2006
Bachelor of Science (BS), Electrical Engineering
LNC Consultants March 2010 - Present
MikLin Technologies August 2012 - April 2014
Spencer Technologies April 2010 - June 2012
DMX Music February 2008 - April 2010
DMX Music August 2006 - February 2008
DMX Music March 2005 - August 2006
DMX Music October 2004 - March 2005
Bil-Ray Group September 1999 - October 2004
Ryder Transportation August 1997 - September 1999
Skills
Management, Leadership, Project Management, Budgets, Human Resources, Negotiation, Customer Satisfaction, Customer Service, Retail, Outlook, Accounting, Finance, Accounts Payable, Team Management, Invoicing, Time Management, Payroll, Account Management, Troubleshooting, Process Scheduler, Inventory Management
Education
University of Phoenix 2011 — 2014
BS, Finace/Project Management
University of Phoenix 2010 — 2011
Associates, Accounting
Quinsigamond Community College 1992 — 1994
Associates, Business
Spencer Technologies July 2013 - February 2014
STATS ChipPAC February 2007 - November 2012
C&M Corporation 2003 - 2007
Stratus Technologies May 1997 - August 2002
Skills
Semiconductor Industry, Leadership, IC, Semiconductors, Cross-functional Team..., Microsoft Excel
Education
Fitchburg State College 1984 — 1988
Bachelor of Science (BS), Business Management
Hudson High School
Spencer Technologies September 2013 - Present
Grafton School District February 2011 - November 2012
Valcom September 2001 - January 2011
Simplex Time Recorder 1978 - 2001
Skills
Telecommunications, Sales Management, Salesforce.com, Sales, Positioning, Account Management, IP, Direct Sales, VoIP, Program Management, Security, Strategy, Sales Operations, Contract Negotiation, Product Development, Vendor Management, Cloud Computing, Solution Selling, Budgets, Networking, Wireless, Management, Training, Project Planning, Integration, Product Management, Troubleshooting, Project Management, Cabling, Product Marketing, New Business Development, Unified Communications, SaaS, Cross-functional Team..., Start-ups, Enterprise Software, Go-to-market Strategy, Fiber Optics, Fire Alarm, Managed Services, Optical Fiber, Customer Service, Professional Services, Strategic Partnerships, Marketing, Competitive Analysis, Wireless Networking, Business Development, Data Center, Channel Partners
Education
City University of New York-Brooklyn College 1971 — 1974
Education Major, Arts and Theatre
Spencer Technologies February 2013 - Present
Quintron Systems, Inc July 2012 - January 2013
Siku Construction January 2012 - February 2012
Outsource Telecom / Building Technology Staffing January 2010 - June 2011
Irish Communication Company May 2008 - November 2009
TEKsystems June 2007 - May 2008
Skills
Structured Cabling, Telecommunications, Troubleshooting, Cabling, Hardware, Networking, Software Installation, Testing, WAN, Switches, Optical Fiber, LAN-WAN, Wireless Networking, VoIP, Fiber Optics, Wireless
Education
College of the Sequoias 2000 — 2003
Associate of Arts, Liberal Arts and Networking
PCC Technology Group, LLC April 2015 - August 2015
Aditi Staffing July 2014 - December 2014
Spencer Technologies February 2014 - May 2014
NTS December 2012 - November 2013
EDS, an HP company September 2009 - November 2012
EDS, an HP company November 2006 - September 2009
AT&T Government Solutions May 2006 - November 2006
United States Marine Corps August 2002 - May 2006
United States Marine Corps August 2002 - May 2006
Skills
Active Directory, Troubleshooting, ITIL, Windows Server, Windows, VMware, Servers, Security, Project Management, System Administration, Computer Hardware, Network Administration, Microsoft Office, Windows 7, DNS, Team Leadership, IT Service Management, SQL, Process Improvement, Program Management, Quality Management, Computer Hardware..., Software configuration, Database Administration, Microsoft Access, VTC, Dameware, Situational Leadership, Standards Of Practice, Remedy Ticketing System, Microsoft Exchange, Adobe, Help Desk Support, Service Desk, Client Development, Client Liaison, Consulting, Executive Support, Network Installation, Account Management, Finance, Microsoft Dynamics, Personnel Management, Customer Support, Software Installation, BMC Remedy, Incident Management, System Deployment, Scrum, Integration
Education
Mount Wachusett Community College 2011 — 2013
AS in progress, Business Administration and Management, General
Celebrity Series of Boston January 2012 - Present
Spencer Technologies January 2004 - March 2009
TWI Interactive (IMG) 2000 - 2003
Furniture.com 1999 - 2000
Office Depot, Inc. 1998 - 1999
Sunbeam Corporation 1994 - 1998
PepsiCo 1992 - 1994
Citibank 1986 - 1992
RCA 1983 - 1986
Price Waterhouse 1979 - 1982
Skills
Forecasting, Financial Modeling, Mergers, Accounting, Start-ups, Internal Controls, Strategic Planning, Auditing, Finance, Internal Audit, Accounts Receivable, GAAP, SAP, Treasury Management, Capital Markets, Cost Accounting, Managerial Finance, Budgets, Financial Analysis, Financial Reporting, Mergers & Acquisitions, Risk Management, Consolidation, Strategy
Education
Harvard Business School 1981 — 1983
MBA, Finance, General Management
Stanford University 1976 — 1979
BA, Economics and Communication
National Budget Planners July 2015 - Present
S&S Supplies & Solutions September 2014 - July 2015
Robert half Technology January 2014 - September 2014
Spencer Technologies July 2013 - November 2013
Independent Contractor March 2007 - July 2013
Apex Systems October 2008 - March 2009
Volt and 2Wire September 2007 - September 2008
United States Marine Corps August 1998 - August 2002
Skills
Active Directory, Windows Server, System Administration, Technical Support, Windows XP, Software Installation, HP, Troubleshooting, Network Security, Wireless Networking, Networking, Linux, Printers, Computer Repair, Windows Vista, VMware, Putty, Powershell, Visual C++, Visual C#, Remote Desktop, CentOS KVM, BC-XML, Vmware ESXI 5
Education
Texas A&M University-San Antonio 2011 — 2013
Bachelors of Applied Arts and Sciences, Information Technology Emphasis with Information Security, 3.08 GPA
San Antonio College 2009 — 2010
Commerce Bank & Trust Company May 2014 - Present
Commerce Bank & Trust Company February 2014 - May 2014
Edward M. Kennedy Community Health Centers October 2012 - June 2013
Central One Federal Credit Union April 2010 - October 2012
Spencer Technologies December 1996 - August 2009
Skills
Payroll Processing, Benefits Administration, Employee Relations, HRIS, PHR, Benefits, Payroll, Hiring, HR Policies, HR Strategy, Performance Management, FMLA, Employee Benefits, Management, New Hire Orientations, Team Leadership, Recruiting, HR Project Management, Workers Compensation, Employee Engagement, Temporary Placement, Interviews, Deferred Compensation, Human Resources, SPHR, Employee Management, Employee Training, Leadership, Personnel Management, Employment, Employee Handbooks, Job Descriptions, Onboarding, Screening, Labor Relations, Workforce Planning, Compensation, Applicant Tracking..., Talent Acquisition, Performance Appraisal, Salary, Employment Law, HR Consulting, Organizational..., Time Management, Succession Planning, Talent Management, ADP Payroll, Internet Recruiting, Leave of Absence
Education
Assumption College
Bachelors, Business Administration/Management
Burdett College
Legal Secretarial
Northbridge High School 1991 — 1994
Spencer Technologies August 2008 - September 2014
Skills
Customer Service, Troubleshooting, Process Improvement, Budgets, Telecommunications, Wireless Networking, Computer Hardware, Cabling, Vendor Management, Call Centers, Technical Support, Windows, Software Documentation, Personnel Management, Networking, Project Management, Program Management
Education
Worcester State College 2013 — 2015
Bachelor of Science, Psychology
Quinsigamond Community College 2010 — 2012
GS,, History/Education, sophomore
Automated Health Systems May 2011 - Present
Automated Health Systems March 2009 - Present
Corporate Resources Temporaries Inc May 2008 - December 2008
Spencer Technologies May 2007 - March 2008
Cingular Wireless August 2000 - August 2006
Cingular Wireless August 2000 - August 2006
Cingular Wireless August 2000 - May 2006
Skills
Microsoft Office, Customer Service, Windows, Customer Relations, Outlook, Word, Excel, Problem Solving, Troubleshooting, Mentoring, Team Building, PowerPoint, Customer Satisfaction, Call Center, Coaching, Organizational..., Telephone Skills, Public Speaking, Supervisory Skills, Time Management, Outstanding Customer..., Typing, Teamwork, Team Leadership, Staff Training, Call Centers, Human Resources
Education
Roosevelt University 2007 — 2009
Organizational Leadership
Roosevelt University, Evelyn T. Stone School of Professional Studies
B.A.degree, Organizational Leadership
Spencer Technologies April 2013 - April 2015
East West Bank November 2009 - April 2010
United Commercial Bank October 2008 - November 2009
United Commercial Bank July 2007 - October 2008
ScanAlert March 2006 - March 2007
Sega of America, Inc. December 2005 - December 2005
Atari January 2005 - May 2005
Skills
Access, Visio, Microsoft Excel, Banking, Risk Management, Accounting, Vendor Management, Administrative..., Process Improvement, Analysis, Financial Reporting, Finance, Project Management, Business Intelligence, PowerPoint, Software Documentation, Financial Analysis, Sarbanes-Oxley Act, Financial Risk, Credit Cards, Management, PeopleSoft, General Ledger, Accounts Payable, Budgets, System Administration, Business Analysis, Team Building, Internal Controls, Change Management, Security, Microsoft Office, Training, Cash Flow, Business Process, Leadership, Quality Assurance, Forecasting, SDLC, Proposal Writing, Auditing, Internet Banking, Risk Assessment, Cash Management, Outlook, Program Management, SharePoint, Salesforce.com, Business Process..., Account Reconciliation
Education
University of Phoenix 2009 — 2013
BA, Information Technology Networking and Telecommunications, 3.5
Hi-Tech/Anthem College 1996 — 1997
Associates, Computer Science & Technology
AKUITY Technologies December 2011 - March 2014
Spencer Technologies January 2011 - November 2011
Verizon Wireless October 2009 - October 2010
Verizon Wireless September 2007 - October 2009
Jeffco Fibres January 2006 - June 2006
Skills
Geotechnical Lab, Research, Data Analysis, Biotech Lab, Scientific Analysis, Customer Service, Troubleshooting, Customer Satisfaction, Sales, Leadership, Negotiation, Project Planning, Project Management, Time Management, Microsoft Office, Microsoft Excel, Outlook, Windows, Process Scheduler, Telecommunications, Sales Management, Microsoft Word, Operations Management, Inventory Management, Retail, Wireless, Inventory Control, Account Management, Data Entry
Education
Worcester State University 2012 — 2015
Bachelor of Science (B.S.), Natural Sciences
Cape Fear Community College
B.S, Business Administration
Kaplan UniversityOnline
B.S, Business Administration
Spencer Technologies June 2007 - Present
Spencer Technologies June 1997 - Present
Adelphia Communications March 2003 - September 2005
Executone February 2000 - February 2002
Norstan Communications June 1984 - December 1999
Skills
Telecommunications..., Telecommunications..., Telecommunications..., Telecommunications
Education
The Ohio State University
Elite Accounting Services September 2012 - Present
Disney ABC Television Group February 2013 - April 2013
Fox Searchlight Pictures May 2012 - August 2012
Spencer Technologies February 2011 - May 2012
Warner Bros. Entertainment Group of Companies August 2009 - December 2009
SimplexGrinnell April 2007 - July 2009
SimplexGrinnell August 2005 - April 2007
SimplexGrinnell July 2004 - August 2005
RINGPOWER - CATERPILLAR DEALERSHIP October 2003 - February 2004
ADVANCED CABLE TIES August 2002 - August 2003
Skills
Accounts Payable, Accounts Receivable, Accounting, Training, Invoicing, General Ledger, Account Reconciliation, PeopleSoft, QuickBooks Online / Pro, Finance, Microsoft Excel, Microsoft Office 2007, Cast and Crew PSL3, Entertainment Partners..., Income Tax Prep, Microsoft Office 365, Microsoft Office 2010, Microsoft Office
Education
Middlesex Community College
A.S, Business Administration / Accounting
Gardner High School
Spencer Technologies January 2013 - Present
Education
Nova Southeastern University 2010 — 2010
Spencer Technologies March 2010 - Present
spencer technologies 2010 - Present
Black Box Network Services January 2007 - December 2009
Black Box Network Services 2007 - 2009
Skills
Cabling, Troubleshooting, Telecommunications, Structured Cabling, Telephony, Wireless Networking, Computer Hardware, VoIP, Software Installation, Vendor Management, Networking, Project Management, Process Improvement, Project Planning, Customer Service, Team Building, Routers, LAN-WAN
Education
Ashland Community and Technical College 2000 — 2001
Associate's degree, Auto Technician
East Carter High School 1995 — 1999
Tolt Solutions April 2015 - Present
Harvey Design Remodeling March 2014 - March 2015
Spencer Technologies March 2010 - March 2014
Key Home Mortage Corporation June 1992 - March 2010
Skills
Vendor Management, Management, Budgets, Project Management, Negotiation, Agile Project Management, Customer Service, Program Management, Process Improvement, Troubleshooting, Cabling, Wireless Networking, Telecommunications, Analysis, Networking, VoIP, Account Management, Integration
Education
Babson College 1982 — 1986
BS, Management & Entrepreneurial Studies
Babson College 1982 — 1986
BS Managament/Entrepreneurial Studies, Business Administration and Management, General
Walgreens March 2013 - Present
McDonald's Corporation May 2011 - December 2011
Panasonic January 2009 - May 2011
Spencer Technologies 2005 - 2009
Skills
Project Coordination, Team Leadership, Customer Service, Project Planning, Project Management, Vendor Management, Microsoft Office, Team Building, Leadership, POS, Account Management, Business Analysis, Cross-functional Team..., Customer Satisfaction, Inventory Management, Management, Microsoft Excel, Operations Management, Process Improvement, Process Scheduler, Program Management, Retail, Sales Operations, Software Documentation, Telecommunications, Training, Troubleshooting, Budgets
Education
Illinois State University 1985 — 1987
General, Criminology
Spencer Technologies June 2013 - Present
DIRECTV September 2009 - July 2010
Nextel Communications August 2001 - August 2003
Skills
Windows 7, Computer Hardware, Java, Troubleshooting, Teamwork, Windows Server, Home Networking, Software Installation, Electricians, Customer Service, A+ Certified, Warehousing, Microsoft Office, Team Leadership, Help Desk Support, Sales, Technical Support, Windows, XP, Computer Repair, Hardware, Remote Desktop, Databases, Networking, Training, Linux, Operating Systems, Cabling, Wireless Networking, System Administration, Time Management, Laptops, Outlook, PowerPoint, Desktop Computers, VPN, Routers, Active Directory, Printers, Hardware Installation, Microsoft Exchange, Network Administration, TCP/IP, Cisco Technologies, Microsoft SQL Server, VMware, Windows XP
Education
ITT Technical Institute-oakland 2011 — 2013
Associate's degree, Information Technology / Network Systems Administration
ITT Technical Institute
Network Systems Administration
Oklahoma State University
Peoples Gas April 2012 - Present
Nicor Gas October 2011 - Present
Nicor Services October 2011 - Present
Ricoh Business Solutions September 2007 - June 2011
Ricoh Business Solutions September 2007 - June 2011
Spencer Technologies March 2007 - August 2007
Argent Mortgage July 2006 - March 2007
Avon August 2005 - December 2006
Education
DeVry University
Bachelor of Science, Business Administration/Management
Applied Industrial Technologies 1977 - Present
KJ Machining Systems May 2013 - September 2013
STAR PRESICION January 2010 - May 2013
Spencer Technologies January 2006 - February 2008
Skills
Cnc, New Business Development, Lathe, Sales, Sales Management, CNC manufacturing, Machine Tools, Pneumatics, Account Management, Sales Process, Inventory Management, Cold Calling, Sales Operations, Machining, Purchasing, Manufacturing, Lean Manufacturing, Sourcing, Continuous Improvement, Inventory Control, Process Improvement, Pricing, Outside Sales, Manufacturing..., Operations Management, Engineering
Education
Lakeland Community College 1975 — 1976
Associate's degree, Business, Management, Marketing, and Related Support Services
WICKLIFFE SR HIGH 1972 — 1974
YES, STANDARD
Omni Cable September 2012 - Present
Spencer Technologies August 2011 - September 2012
Hitachi Cable September 2009 - April 2011
Mohawk Cable, Inc. August 2006 - August 2009
Avaya September 2001 - September 2006
CommScope September 2001 - September 2006
Skills
Business Development, Sales, Solution Selling, Telecommunications, Direct Sales, Account Management, Wireless, Product Management, VoIP, Managed Services, Channel Partners, New Business Development, Sales Management, Data Center, Vendor Management
Education
Providence College 1985 — 1989
Bachelor's degree, Business Administration and Management, General
Naugatuck High School 1982 — 1985
Spencer Technologies May 2015 - Present
Manley Deas Kochalski, LLC January 2013 - May 2015
Spencer Technologies 2006 - 2012
Skills
Business Analysis, PMO, PMP, Integration, Program Management, Project Management, Requirements Analysis, SDLC, Software Project..., Telecommunications, Troubleshooting, Vendor Management
Education
The Ohio State University 2001 — 2005
Bachelor's degree
Wescor Parking Controls March 2010 - Present
Wescor Parking Controls October 2007 - March 2010
Spencer Technologies April 2005 - March 2006
DMX Music June 2003 - April 2005
DMX Music 2000 - 2002
Skills
Electricians, Engineering, Electrical Engineering, Contract Management, Microsoft Office, Commissioning, Process Scheduler, Project Planning, Construction, Project Engineering, Troubleshooting, Customer Service, Microsoft Excel, AutoCAD, PLC, MS Project, Instrumentation, Access Control, Technical Support, Procurement, Training, Management, Project Management, Team Leadership, Operations Management, Team Building
Education
ITT Technical Institute-Harrisburg 1998 — 2000
Associate of Science (A.S.), Electronics Engineering
Fairfield Area High School 1994 — 1998
Diploma, General
Atrion May 2014 - Present
Spencer Technologies February 2013 - May 2014
Stride Rite 2004 - 2007
Atty. Margaret Melican September 2001 - September 2002
Skills
Windows 7, Computer Hardware, A+ Certified, CCNA, CCENT, Operation Technology..., Microsoft Office, Windows XP Pro, Outlook, Windows Server, Appointment Scheduling, Dispatching, LAN-WAN, Networking
Education
Harrison College-Indianapolis 2010 — 2012
Associate of Applied Sciences, Network and System Administration/Administrator
Spencer Technologies 2014 - Present
Cirque du Soleil June 2004 - Present
MGM Grand Hotel & Casino Las Vegas June 1994 - Present
Stage Technologies March 2010 - May 2013
Ice Capades January 1991 - January 1993
Skills
Troubleshooting
Education
Cape Cod Community College 1990 — 1992
Liberal Arts and Sciences/Liberal Studies
Harwich High School, Harwich Massachusetts 1980 — 1988
Spencer Technologies September 2014 - Present
XMC - Xerox September 2013 - September 2014
CPR® Cell Phone Repair (Memphis) July 2013 - September 2013
Skills
Troubleshooting, Customer Service, Technical Support, Hardware, Electronics, Printers, Computer Hardware, Computer Repair, Software Installation, Windows 7, Microsoft Office, Digital Printing, Customer Satisfaction, Windows, Windows XP, Process Improvement
Education
Holmes Community College
Associate of Arts and Sciences (AAS), Electronic Technology