FTS USA
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FTS USA Employees
Northern Tool + Equipment December 2013 - Present
State2State Security April 2007 - Present
FTS USA August 2012 - August 2013
Pacific Sales Kitchen, Bath & Electronics 2012 - 2013
Time Warner Cable August 2008 - June 2010
Skills
Fiber Optic Cable, Telecommunications, Telephony, VoIP, Cable Splicing, Cable Modems, Digital Signal..., Field Installation, Network Installation, Cable Television, Cable Broadband, Digital Cable, Telecommunication..., Maintenance & Repair
Education
Mountain View College 2013 — 2014
Certifcate, Welding Engineering Technology/Technician
Cedar Valley College 2002 — 2004
Certificate, Telecommunications Engineering
Duncanville High School 1997 — 2000
High School Diploma
AT&T January 2014 - Present
ABB Totalflow July 2010 - December 2013
FTS USA March 2008 - July 2010
Skills
Electronics, Software Installation, PCB design, Manufacturing, Testing, Automation, Instrumentation, Troubleshooting, Electrical Engineering, PLC, Electricians, SCADA, Power Systems, MS Project, Customer Service, Microsoft Office
Education
Rogers State University 2011 — 2014
Associate of Science (A.S.), Computer Science
DeVry University 2010 — 2011
Associate of Science (A.S.), Industrial Electronics Technology/Technician
FTS USA August 2012 - Present
Skills
Project Management, Budgets, Microsoft Excel, Business Analysis, Project Planning, Process Improvement, Business Process..., PMO, Microsoft Office, MS Project, Change Management, Program Management, Financial Reporting, Accounting, SAP
Education
Southwest Georgia Technical College 2003 — 2004
Cairo High School
Lakeside Behavioral Health Center May 2013 - October 2013
Youth Villages November 2012 - May 2013
FTS USA June 2012 - August 2012
Sullivan and Cogliano May 2012 - June 2012
Solectron/Flextronics January 2001 - January 2009
Ingram Micro January 1999 - January 2000
BellSouth January 1998 - January 1999
North Mississippi Medical Center January 1993 - January 1995
Tripler Army Medical Center January 1990 - January 1993
Skills
Psychology, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Research, Public Speaking, Customer Service, SPSS
Education
Walden University 2012 — 2015
Master's Degree, Clinical Psychology with a specialization in counseling, 3.36
Southwest Tennessee Community College 2013 — 2014
Substance Abuse Counseling Technical Certification
The University of Memphis 2009 — 2012
Bachelor of Arts (B.A.), Psychology, Communications; emphasis in Behavioral Neuroscience, 3.44
Southeast College of Technology 1998 — 1999
Electrical Engineering technology
Southwest Tennessee Community College 1995 — 1995
Electrical and Electronics Engineering
FTS USA April 2008 - May 2012
FTS USA 2008 - 2012
Makotek, Inc. April 2002 - April 2008
Susquehanna Pfaltzgraff Co. May 1997 - February 2002
Time Warner Cable March 1991 - March 1997
Skills
Business Analysis, SQL, Microsoft SQL Server, Troubleshooting, Requirements Analysis, ITIL, Active Directory, Windows Server, Project Management, Vendor Management
Education
Argosy University-Phoenix Online Division 2013 — 2017
Bachelor's Degree, Business Administration and Management, General
Community College of the Air Force 1981 — 1987
Airframe Mechanics and Aircraft Maintenance Technology/Technician
Millington Central High School 1976 — 1980
High School, Mechanics
Bowlmor AMF October 2014 - Present
Shoe Carnival March 2012 - October 2014
The outlets at Castle Rock August 2011 - September 2011
Convergys May 2010 - March 2011
Fts Usa October 2009 - May 2010
Bright House Networks September 2006 - August 2009
Direct General Auto Insurance October 2005 - September 2006
Toys R Us March 2005 - November 2005
Skills
Customer Service, Computers, Cash Handling Experience, Cash Management, Retail Sales, Cashiering, File Management, New Hire Training, Management, Leadership, Daily Reports, Problem Solving, Microsoft Office, Loss Prevention, Retail, Visual Merchandising, Customer Satisfaction, Inventory Management, Sales, Merchandising, Inventory Control
Education
Seminole State College 2011 — 2011
Basic AA
Seminole Community College 2004 — 2004
440/CSR Insurance License, 440/CSR
Lake Brantley High School 1999 — 2003
Diploma, four year diploma
Elec Tech Electrical, LLC October 2014 - Present
Elec-Tech Electrical Services, Inc. May 2009 - October 2014
Elec-Tech Electrical Services, Inc. May 2008 - May 2009
FTS USA March 2007 - December 2007
The Sanctuary March 2006 - May 2007
CGI Electric, Inc. May 2005 - March 2007
Cable Television Installation & Service, Inc. April 2005 - May 2006
Volt Tech Electric May 2004 - October 2004
The Church of God of NC May 2004 - October 2004
The Church of God of NC October 2003 - May 2004
Skills
Construction, Construction Management, Electricians, Change Orders, OSHA Certified, Contractors, Electrical Safety, OSHA 10, Cabling, Subcontracting, Electricity, Construction Safety, Inspection, Electrical Controls, Troubleshooting, Pre-construction, NFPA, Generators, Project Estimation, Project Management, Contract Negotiation
Education
NEJATC 1994 — 2002
JW, Inside Wireman/PLC/Fire Alarm/Motor Controls/Instrumentation/Codeology
BTI 1998 — 2001
Biblical Studies
Nashville State Community College 1996 — 1997
Electrical and Electronics Engineering
Mt. Juliet High 1989 — 1993
High School Diploma, College Prep
Staples August 2015 - Present
FTS USA June 2013 - June 2015
Staffmark January 2012 - March 2012
Bank of America May 2011 - January 2012
Panache Salon for Beauty2008 - 2010 May 2008 - November 2010
Verizon Wireless June 2002 - August 2007
Skills
Call Center, Customer Service, Human Resources, Outlook, Coaching, Supervising, Training, Benefits Administration, Data Entry, Analysis, Interviews, Call Centers, Negotiation, Customer Retention, Hiring, Recruiting, Time Management, Employee Training, Management
Education
University of Phoenix 2012 — 2014
Bachelor of Arts (B.A.), Human Resources Management and Services
University of Phoenix Axia Online College 2010 — 2012
Associates of Arts, Business Management/ Human Resources
Dudley Beauty College Chicago 2007 — 2008
Diploma/ Cosmetology License, Cosmetology/Cosmetologist, General
Rezin Orr Community AcademyChicago 1986 — 1989
Diploma, General Business
AT&T April 2013 - Present
FTS USA September 2011 - April 2013
Telmar Network Technology May 2008 - December 2009
Telmar Network Technology March 2007 - May 2008
Nortel June 2004 - April 2007
Nortel January 2001 - June 2004
Nortel Networks March 2000 - March 2001
USAF May 1990 - May 2000
Education
Collin County Community College 2010 — 2011
Associate, Computer Science
Community College of the Air Force 1990 — 1997
Associate, Electronic Systems Technology
G4S July 2014 - Present
FTS USA March 2012 - Present
Cableview Communications February 2011 - March 2012
Skills
Cabling, Telecommunications, Telephony, Cable Television, VoIP, Wireless, Fiber Optics, IP, Ethernet, Troubleshooting, Optical Fiber, Computer Network..., Broadband, Wireless Networking, Cellular Communications, RF, Microwave, Transmission, LTE, DSL
Education
Florida Gateway College 2008 — 2009
Law Enforcement Certificate, Introduction to Law Enforcement
Gap Inc. October 2014 - Present
Bed Bath & Beyond May 2012 - October 2014
FTS USA May 2011 - May 2012
Foxwoods Resort Casino March 2008 - December 2010
Circuit City October 2007 - February 2008
Best Buy November 2001 - September 2007
Skills
Troubleshooting, Hiring, Scheduling, Supervisory Skills, Call Center, Problem Solving, Outlook, Vendor Relations, Customer Relations, Retail, Microsoft Office, Operating Systems, Computer Hardware, Windows, Access, Excel, Word, Customer Satisfaction, POS, Team Building, PowerPoint, Administration, Mentoring, Budgeting, Electronics, Quality Assurance, Telecommunications, Telephone Skills, Promotions, Photoshop, Scheduling Tools, Process Scheduler, Budgets, System Administration, Loss Prevention, Profit, P, Merchandising, Warehouse Management, Recruiting, Coaching, Analysis, Visual Merchandising, Supply Chain, Windows 7, Interviews, Distribution Center..., Leadership Development, People Development, Income Statement
Education
Georgia Southern University 1997 — 1999
Studied for, Management Information Systems
Ft Rucker Army Aviation School 2009 — 2009
Certification, Aviation Mechanic
Commerce High School 1991 — 1995
Diploma, College Prep Courses
Art Institute of Pittsburgh 2012 — 2016
Bachelor of Arts (B.A.), Game and Interactive Media Design
AIG April 2014 - Present
Ericsson June 2013 - March 2014
FTS USA December 2012 - June 2013
Verizon Communications September 1990 - December 2009
Verizon Communications September 1990 - December 2009
Verizon 1990 - 2009
Boeing Aircraft Manufacturers September 1987 - June 1989
US Navy June 1984 - June 1987
Skills
Software Installation, Servers, Routers, Hardware, Networking, Operating Systems, Project Management, Electricians, Optical Fiber, Management, Wiring, Microsoft Office, Antivirus, noc center, Help Desk Support, Troubleshooting, Computer Network..., VoIP, Telecommunications, IP, Wireless, Unified Communications, Cabling, Managed Services
Education
New York Institute of Technology 2006 — 2009
IDS, Management/labor relations, 3.81
New York Institute of Technology 2006 — 2009
Bachelors Degree, Business Management; Labor Relations and Behavioral Science
United States Navy 1983 — 1987
Certification, basic electrical and electronics and basic avionics
Briarcliff College
PC Upgrade and repair
Queens Community College
certificate, Pc upgrade and repair
Hillside Missions Organization June 2015 - Present
Jamberry November 2014 - Present
Starbucks August 2009 - Present
Allianz Global Assistance December 2014 - May 2015
Virginia Association of Secondary School Principals August 2014 - December 2014
OfficeTeam July 2014 - August 2014
FTS USA January 2014 - May 2014
The Mint Museum January 2008 - August 2008
Engineering and Environment Inc. January 2007 - January 2008
Smithsonian American Art Museum June 2006 - December 2006
Skills
Museum Education, Office Administration, Customer Service, Close Attention to..., Diligent, Microsoft Office, Organization, Art History, Spanish Art, History, Museums, Critical Thinking, Inventory Management, Cash Handling Experience, Research, PowerPoint, Community Outreach, Microsoft Excel, Microsoft Word, Training, Inventory Control, Raiser's Edge, Barista Training, Art Education, Data Entry
Education
Virginia Commonwealth University 2008 — 2012
Master of Arts (M.A.), Art History, Criticism and Conservation
Elon University 2002 — 2006
Bachelor of Arts (B.A.), History
First Colonial High School 1998 — 2002
Adanced Diploma
Bath & Body Works October 2012 - Present
Carrols Corporation April 2014 - July 2015
Taco Bell August 2012 - April 2014
FTS USA May 2011 - August 2012
Taco Bell March 2009 - May 2011
Things Remembered March 2004 - February 2009
Waldenbooks January 2003 - January 2005
Skills
Merchandising, Inventory Control, Phone Etiquette, Inventory Management, Retail, POS, Clerical Skills, Distribution Center..., Customer Service, Customer Satisfaction, Inventory, Data Entry, Sales, Invoicing, Store Management, Store Operations, Employee Training, Schedules, Cash Register, Hiring, Leadership, Time Management
Education
ITT Technical Institute-Richmond 2012 — 2013
BS EECT, Electronics Engineering and Communications Technology
ITT Technical Institue 2009 — 2011
AS CEET, Computer Electronics Engineering Technician
Tidewater Community College 2001 — 2003
N/A, Liberal and Fine Arts
Frontier Communications October 2014 - Present
AT&T June 2012 - Present
FTS USA February 2012 - June 2012
Charter Communications May 2002 - January 2012
Skills
Cabling, Computer Hardware, Customer Satisfaction, Broadband, Customer Service, DOCSIS, Ethernet, Fiber Optics, Management, Troubleshooting, Telecommunications, VoIP, IP, Telephony, Routers, Routing, Sales, Software Installation, Technical Support, Wireless
Education
E.O. Smith High School
vocational agriculture
Eastern Connecticut State University
computer science and criminology
Xfinity 2015 - Present
Local Telecommunications Professionals July 2014 - Present
FTS USA July 2013 - Present
Teletech Holdings October 2012 - Present
Teletech Holdings April 2013 - July 2013
AT&T July 2010 - September 2012
General Contractor April 2010 - December 2010
DirecPath, LLC April 1997 - April 2010
DirecPath, LLC August 2006 - October 2008
Apartment Media Works, LLC 1997 - 2007
Skills
Cabling, IPTV, Telecommunications, IP, Troubleshooting, Optical Fiber, Wireless, VoIP, Broadband, Network Design, Software Installation, Switches, Project Management, Routing, Networking, Ethernet, Operations Management
Education
SBCA 2009 — 2009
Direct TV Installation and Service Classes, Certificate Obtained
Acandemy of Careers and Technology 1996 — 1997
Electrical Technology, Obtained an Apprentive Electrican License
Liberty University 1991 — 1994
3 years, Psychology
HMS January 2013 - Present
FTS USA January 2012 - October 2012
Wal-Mart 2007 - 2010
Taco Bueno 2003 - 2007
Fashion Bug 2001 - 2003
Independent Tech Services 1997 - 2001
Skills
Customer Service, Leadership, Management, Microsoft Excel, Time Management, Program Management, Process Scheduler, Outlook, Call Centers, Networking, Policy, Software Documentation
Education
Texas Woman's University 2011 — 2011
GED
FTS, USA July 2013 - Present
Elite Kids Party Entertainment Plus October 2012 - January 2014
U.S. Postal Service 2011 - 2013
Skills
Microsoft Office, Customer Service, Social Media, Microsoft Excel, PowerPoint, Microsoft Word, Teamwork, Leadership, Team Leadership, Social Networking, Public Speaking, SQL, Windows, Facebook, Time Management, Social Media Marketing, Marketing
Education
University of Memphis 2008 — 2012
The University of Memphis 2008 — 2010
Bachelor of Business Administration (BBA), Management Information Systems, General
eFusion Systems 2014 - Present
TradeSTAR, Inc. March 2013 - Present
LASR Communications February 2012 - Present
FTS USA February 2009 - Present
Jaguar Technologies September 2003 - December 2008
Groupware International 2000 - 2003
Skills
Cabling, Troubleshooting, Maintenance & Repair, Cables, Telecommunications, Fiber Optics, Wiring, Quality Control, Project Management, Software Installation, Training, Customer Service, Management, Process Improvement, Microsoft Office, Inventory Management, Routers, Networking, Switches, Computer Hardware, Broadband, VoIP, Security, Call Centers, Wireless
Education
Valencia Community College 2012 — 2014
Computer Systems Networking and Telecommunications
City Colleges of Chicago-Richard J Daley College 1985 — 1986
Computer Programming
RFMS January 2014 - Present
Home Based March 2012 - Present
Coral Industries, Inc. January 2013 - January 2014
SmartSource Inc. July 2010 - November 2012
FTS USA November 2011 - April 2012
Skills
Optical Fiber, HTML, Windows 7, Team Leadership, Teamwork, Time Management, XP, Outlook, MS Office, XP, Mac, Windows XP, Technical Support
Education
American InterContinental University 2011 — 2012
Associate of Arts in Business Administration, Information Systems
Charter Communications February 2013 - Present
FTS USA February 2012 - February 2013
Triwire April 2010 - February 2012
RadioShack October 2008 - April 2010
Advanced Communications Systems August 2008 - October 2008
Skills
Telecommunications, Broadband, VoIP, IP, Telephony, Ethernet, Routers, Wireless, Fiber Optics, Computer Network..., Switches, Cable Modems, Cabling, DOCSIS, Troubleshooting
Education
Naugatuck Valley Community College 2006 — 2008
N/A, 3D graphic and design, Averaged a 3.0-3.5
John F. Kennedy High School 2002 — 2006
Highschool Diploma
qualified staffing October 2012 - Present
Spherion staffing February 2012 - July 2012
fts usa June 2011 - January 2012
Education
Middle Georgia Technical College 2013 — 2013
FTS USA August 2012 - Present
FTS USA July 2011 - August 2012
FTS USA August 2010 - August 2012
CTIS - Cable Television Installation Services 2007 - 2009
Art4Wind, Inc. June 1992 - April 2008
Skills
Wireless Networking, Technical Training, T1, Telecommunications, Troubleshooting, Networking, Employee Training, Cable Television, Cable Networks, Cable Broadband, Cable Modems, Digital Cable, Television, Telephone Skills, Field Installation, Network Installation, Wireless Routers, Customer Service, Wireless Sensor Networks, Alarm Systems, Sales Management, Team Management, Wireless Broadband, Forklift Operator, MIG welding, Arc Welding, Welding, Soldering, Machining, Customer Satisfaction, Optical Fiber, Fiber Optics, Excavater Operation, Team Building, VoIP, Management
Education
Rio Hondo College 1976 — 1976
Photography
Santa Fe High School 1974 — 1977
High School Diploma
FTS USA May 2013 - August 2013
CenturyLink January 2013 - May 2013
Comcast Cable June 2009 - January 2013
Comcast Cable November 2004 - June 2009
Time Warner Cable February 2004 - November 2004
Global Solutions Electronics Company July 2003 - February 2004
Time Warner Cable March 1999 - July 2003
Sprint August 1998 - March 1999
US Navy October 1995 - May 1998
US Navy July 1993 - October 1995
Skills
Telecommunications, Project Management, Wireless, Troubleshooting, VoIP, Java, TCP/IP, Requirements Analysis, IP, Testing, Mobile Devices
Education
NCTI Advanced Technician 2004 — 2005
Broadband Internet and Cable TV Coursework, 3.8 GPA
NCTI System Technician 2002 — 2003
Broadband Internet and Cable TV Coursework, 4.0 GPA
McHenry County College 1996 — 1997
Computer Science / Information Systems Coursework, 3.8 GPA
Naval Recruiter, Naval Leadership 1993 — 1995
Persuasive Communication Certification
Naval Fire Control (Class A & C)/ Navy Nuclear Power 1990 — 1992
Colorado State University 1987 — 1988
Mathematics and Computer Science