Bright House Networks
Industry: Telecom company
DescriptionBright House Networks, LLC was an American telecom company. Prior to its purchase by Charter Communications, it was the tenth-largest multichannel video service provider and the 6th largest cable internet provider in the United States. The company served more than 2.2 million customers. Headquarters: Syracuse, New York, United States CEO: Steve Miron (2011–) Founded: 2003 Ceased operations: 18 May 2016 Parent organizations: Charter Communications, Advance Publications, Charter Communications Operating LLC Subsidiaries: Bright House Networks Information Services (California), LLC,
Bright House Networks List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bright House Networks. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bright House Networks Salaries. You can even request information on how much does Bright House Networks pay if you want to. Learn about salaries, pros and cons of working for Bright House Networks directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
1,845 Bright House Networks employees in database. Find out everything there's to know about Bright House Networks employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bright House Networks Employees
Bright House Networks April 2010 - Present
Cablevision October 2006 - December 2009
Skills
Telecommunications, VoIP, Call Centers, Managed Services, Account Management, Direct Sales, Solution Selling, Sales, Customer Service, IP PBX, TDX, Video, High Speed Data, IT Solutions, Escalation Resolution, Customer Retention, Networking, Management, Cold Calling, Training, Team Building
Education
Briarcliffe College
Criminal Justice
Auburn University at Montgomery Athletics January 2015 - Present
Auburn University Montgomery April 2011 - Present
Auburn University Montgomery January 2013 - August 2013
Montgomery County Public Schools January 2010 - May 2010
Bright House Networks July 2009 - January 2010
Janice Capilouto Center for the Deaf March 2006 - April 2008
Montgomery Therapeutic Recreation Center August 2005 - December 2005
Skills
Customer Service, Teamwork, Time Management, Outlook, Microsoft Word, Event Planning, Microsoft Office, Call Center, PowerPoint, Microsoft Excel, Customer Satisfaction, Sitefinity, Higher Education, active data exchange, Microsoft Publisher, Banner Finance, Cpr Certified, Athletic Administration, Event Management, Sports Management, Sports Marketing, Leadership, Therapeutic Recreation, Physical Education, Lesson Planning, Recreation Planning, Creativity Skills, Social Networking
Education
Auburn University at Montgomery 2011 — 2013
Masters in Sport Management, Sport Management
Alabama State University 2007 — 2010
Master of Education (M.Ed.), Physical Education Teaching and Coaching
Alabama State University 2000 — 2005
Bachelor of Science (B.S.), Therapeutic Recreation/Recreational Therapy
Bright House Networks May 2015 - Present
Contract HR/Recruiting Consultant 2012 - 2015
Spot Removers Cleaning 2009 - 2012
NM Consulting 2008 - 2012
Inter-Press Staffing Solutions 2005 - 2008
Skills
Recruiting, Operations Management, Superior Client Service, Organizational..., Account Management, Interviewing Skills, Resume Writing, Manage Client..., Business Strategy, Coaching, Consulting, Entrepreneurship, Event Management, Event Planning, Human Resources, Leadership, Management, Marketing Strategy, Organizational Structure, Sales, Strategic Planning, Team Building
Education
Bauder College
Interior Design
American Intercontinential University
Business Administration, Management and Operations
Consulting Group Partners October 2012 - April 2013
Bright House Networks April 2011 - September 2012
Comcast January 2007 - April 2011
ATT 2004 - January 2007
Alcatel February 2004 - October 2004
Nortel Networks February 2000 - February 2004
Nortel Networks May 1996 - February 2000
Skills
Telecommunications, BSS, IP, Network Management..., Business Strategy, Business Analysis, Business Intelligence, Information Technology, Technology Research, Management, VoIP, Vendor Management, Software Development, Solution Architecture, Technology Management, Enterprise Architecture, Leadership, Cross-functional Team..., Strategic Planning, Integration, Service Delivery, Enterprise Software, Product Management, Networking, Solution Selling, Security, Wireless, IT Strategy, Data Center, Cloud Computing, Mobile Devices, SaaS, Consulting, SDLC, Architecture, Pre-sales, Professional Services, Software Project..., IT Management, Managed Services, Outsourcing, CRM, IT Service Management, PMP, Disaster Recovery, Analysis, Architectures, Product Innovation, Emerging Markets, Product Development
Education
Acadia University
Bachelor's degree, Computer Science
Carleton University
Master's degree, Electrical and Electronics Engineering
Bright House Networks July 2015 - Present
Bright House Networks October 2014 - Present
Bright House Networks July 2012 - Present
Skills
Fiber Optics, Splicing, Cat6, Cat5, FTTx, IP Cameras, Coax, Electronic Security..., Fire Alarm, Alarms, Intrusion, Low Voltage, CCTV, Project Management, Six Sigma, Green Belt, Certified Project..., Microsoft Office, Budgeting, Inventory Management, Retail, Customer Service, Fusion Splicing, Security, Budgets, Optical Fiber, Telecommunications, Training, Management, Testing, Alarm Systems, Networking, Time Management, Customer Satisfaction, Wireless, Customer Retention, Troubleshooting, IP, VoIP, Cabling, Broadband, Leadership, Team Leadership, Team Building, Sales, Account Management, Employee Relations, Process Improvement
Education
Arapahoe Community College 2012 — 2015
Associate's Degree, Broadband Technology and Communication (Associates of Applied Science)
University of South Florida 2003 — 2007
Bachelors of Arts, Sociology
Port St. Joe High 1999 — 2003
Diploma, College Prep
PanTerra Networks April 2014 - Present
Managed Care Systems, LP January 2013 - April 2014
Bright House Networks February 2009 - January 2013
Scientific Atlanta July 2008 - February 2009
Time Warner Cable January 1999 - July 2008
Skills
Cisco Certified, Microsoft Certified..., Novell Certified, DCM - Digital Content..., USRM - Universal..., QAM (QAM, MQAM, GQAM) -..., QPSK (MOD & DeMOD) -..., Checkpoint Security, Juniper Security, SSL &..., SDV - Switched Digital..., VOD - Video OnDemand, ITaaS, Cisco Technologies, Cisco IOS, Cisco Routers, Cisco Security, Cisco Switches, Cisco Wireless, Cisco VoIP, CORBA, Mystro, MDN & ODN, MAS - Mystro..., Juniper, Microsoft Office, Microsoft Certified..., Receivers, Terayon CherryPickers..., Tandberg, Ericsson, Satellite Communications, Encoders, Multicast, IP Multicast, IPTV, IPSec, Access Lists, Conditional Access, Ethernet, 10G Ethernet, Etherchannel, Broadband, Broadcast Television, Cable Television, VoIP, Telepresence, Telephony, VPN, Cisco Nexus, IP
Education
San Joaquin Valley College-Bakersfield 1998 — 1999
Associate of Science (A.S.), Information Systems Engineering
Bakersfield College 1996 — 1998
General Studies
Bright House Networks April 2013 - Present
Vitera Healthcare Solutions (formerly Sage Healthcare) October 2010 - September 2012
Kforce Professional Solutions September 2001 - October 2010
SynergyUS August 2000 - May 2001
LexisNexis Risk Solutions (formerly Adrem Profiles) February 1998 - August 2000
Time Customer Service April 1996 - February 1998
PowerPak Communications September 1995 - March 1996
Naylor Publications August 1994 - August 1995
Skills
Sales Performance..., Pragmatic Marketing..., Dale Carnegie..., Email Marketing, Brand Management, Marketing Strategy, Lead Generation, SEM, Social Media Marketing, Web Marketing, Advertising, Competitive Analysis, Digital Marketing, Online Advertising, Public Relations, Sales, Social Media, Strategy, Direct Mail, Management, Marketing, Marketing Communications, Marketing Management, Multi-channel Marketing, Online Marketing, Positioning, Product Management
Education
Bowling Green State University 1990 — 1994
BSBA, Marketing, Advertising
New World Systems June 2013 - Present
Eureka Welding Alloys January 2013 - Present
Fuse Technology Group May 2012 - May 2013
Symantec August 2008 - March 2012
911 PC Repairs November 2007 - July 2008
Xtreme Quality Engineering June 2004 - October 2007
Bright House Networks June 2003 - April 2004
Skills
Microsoft Operating..., Microsoft SQL Server, Active Directory, Data Recovery, Altiris, ACSR, Apropos, Titan, Remedy Ticketing System, Salesforce.com, Computer Aided Dispatch, Microsoft Office, VMware, Technical Support, Troubleshooting, Networking, Databases, Operating Systems, Computer Hardware, Program Management, Windows Server, Software Documentation, Leadership
Education
Baker College of Clinton Township 2011 — 2015
Bachelor of Science, Information Technology - Cyber Defense
Bright House Networks 2004 - Present
Freelance Video Producer, Director and Editor August 2003 - December 2004
Group Delphi September 2000 - August 2003
Skills
Video Editing, Video Production, Final Cut Pro, Video, Post Production, Television, Broadcast, Digital Media, Film Production, Media Production, Film, Broadcast Television, Avid, Commercials, Project Management, Event Management
Education
Academy of Art University
Bachelor of Fine Arts (BFA), Film
Goodman Networks August 2014 - Present
Bright House Networks August 2010 - June 2014
Verizon February 2007 - March 2010
MCI Corporation October 1995 - February 2007
MCI Corporation May 1991 - October 1995
Skills
Telecommunications, Wireless, VoIP, Telephony, IP, Ethernet, Switches, Routers, MPLS, Team Leadership, Project Planning, Call Centers, Supervisory Experience, Satellite Communications, Field Operations, Fiber Optic Networks, WiFi, Cell Backhaul, Hospitality WIFI, Hosted Voice, Remedy Ticketing System, SIP Trunking, IAD, GePON, EPON, Edge Routers, Hubs, Headend, Terminal Operations, Long Distance Junctions, DC Powerplant, Generators, Fire Suppression Systems, Customer Site Surveys, Field Dispatch, CSU/DSUs, Analog Voice, OC48, T1, DDS, Contract Negotiation, Outside Plant..., Field Technician..., Team Building, Fiber..., Pseudowire, Reports Analysis, Microsoft Word,...
Education
Fort Gordon Military College 1978 — 1979
Diploma, Satellite Communications Repairman
Southern College
Associate of Science (A.S.), Business Management
Bright House Networks December 2011 - Present
AGI Media October 2004 - July 2011
Housatonic Curtians 2000 - 2003
Skills
SAP, Customer Service, Process Improvement, Forecasting, Supply Chain Management, Purchasing, Supply Chain, ADP Payroll, Peachtree, Shopworx, PeopleSoft, Lotus Notes, ACT, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Accruals, Payroll, Multi-state Payroll..., Purchasing Processes, Purchase Orders, Purchase Requisitions, Group Purchasing
Education
Mildred Elley
Clincial Medical Assistant, Nursing Education
New Horizon Leadership Institute
Advance Office Computer
Mildred Elley
Word Processing Specialist
Lash Group April 2006 - Present
Peninsula Dermatology Medical Group July 2008 - January 2009
Lash Group April 2007 - July 2008
Lash Group April 2006 - April 2007
Bright House Networks May 2001 - April 2006
Skills
Customer Support, Healthcare Reimbursement, Medical Billing, Medical Records, Medical Case Management, Access, Clinical Research, Health Insurance, Healthcare, Medicaid, Medicare, Patient Advocacy, Insurance, HIPAA, Pharmaceutical Industry, Outlook, Patient Support, Training, Provider Relations, Microsoft Word, HCPCS, Medicare/Medicaid..., Customer Service, Data Entry, Healthcare Consulting, Medical Terminology, SharePoint, Health Policy, Medicare Part D
Education
Shafter High School 1995 — 1997
Bakersfield College
Clearview International, LLC May 2015 - Present
ADT October 2013 - July 2014
Time Warner Cable November 2009 - July 2012
US Army September 2008 - July 2010
US Navy September 2000 - September 2008
Bright House Networks November 2006 - July 2007
Skills
Multi Tasking, Leadership, Military Training, Military Operations, Sonar, Cable Television, Force Protection, Military Experience, Security Clearance, Military, Electronics Repair, Cabling, Electrical..., Weapons, Soldering, Navy, Customer Service, Troubleshooting, Tactics, Critical Thinking, Test Equipment, Information Assurance, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Supervisory Skills, Top Secret, Telecommunications, Multimeter, Operational Planning, Team Building, Physical Security, RF troubleshooting, Hardware Installation, Wiring, Equipment Installation, Maintenance, Cat5, Alarm Systems, Low Voltage, Supervisory Experience, Maintenance & Repair, Computer Hardware, Software Installation, Testing, Security, Employee Training, RF Troubleshooting, Training
Education
Brookhaven Community College 2011 — 2015
Bright House Networks September 2013 - Present
CenturyLink April 2011 - September 2013
Qwest Communications 2002 - April 2011
American Management Systems (AMS) January 2001 - March 2002
ThinkLink 1998 - 2001
Skills
Project Management, CMMI, Vendor Management, Software Development, IT Portfolio, Program Management, IT Management, IT Leadership, Global Application..., IT Financial Management, Application Portfolio..., IT Cost Optimization, IT Compliance, Outsourcing, Business Strategy, ERP, Governance, IT Strategy, Leadership, Management, PMO, PMP, Project Portfolio..., Requirements Analysis, SDLC, Software Project..., Solution Architecture, Start-ups, Strategy, Telecommunications, VoIP
Education
University of Colorado Boulder - Leeds School of Business 2003 — 2006
MBA
Brown University
BA
Georgetown Day School
Marriott Vacations Worldwide Corporation July 2015 - Present
Bright House Networks February 2013 - July 2015
Bright House Networks February 2006 - February 2013
Bright House Networks May 2000 - February 2006
Skills
Networking, Information Security, Security, Active Directory, Payment Industry, Hardware, Wireless, CISSP Certified, PCI Professional..., PCI ISA Certified, ITIL v3 Foundations..., Security+ Certified, Infragard Member, ISSA Member, Certified Ethical..., Security Information..., Active Directory..., Web Content Filter..., Exchange Administrator..., PCI Compliance, CISSP, PCI DSS, VPN, Firewalls, Network Security, Computer Security, VoIP, Cisco Technologies, DNS, Troubleshooting, Telecommunications
Education
University of Central Florida 1994 — 1995
Business, Management, Marketing, and Related Support Services
ITT Technical Institute-Orlando 1996 — 1998
Associate of Science (A.S.), Electrical and Electronics Engineering
Daytona Beach Community College 1992 — 1994
Associate of Arts (A.A.), General Studies
Valencia Community College 2007 — 2008
Cisco Certified Network Administrator (CCNA)
eBay Inc December 2012 - Present
Core Security Technologies, Inc. February 2012 - December 2012
Bright House Networks August 2010 - January 2012
Bright House Networks July 2008 - August 2010
Bright House Networks February 2008 - July 2008
Bright House Networks May 2007 - February 2008
Skills
Network Management, Computer Programming, Computer Security, Sales Support, System Administration, System Design, System Architecture, Systems Engineering, Network Administration, Information Security..., Network Security, Sales, Database Administration, Metasploit, Vulnerability Assessment, Security, Penetration Testing, Routers, Cisco Technologies, Information Security, TCP/IP, Linux, Troubleshooting, Operating Systems, Integration, Routing, Data Center, Networking, Telecommunications, Vulnerability Management, Network Architecture, VPN, Firewalls, Information Technology, Network Engineering, Programming
Education
Bakersfield College 2005 — 2007
Computer Information Systems
Bakersfield High School 2001 — 2004
High School Diploma
Indiana Attorney General October 2014 - Present
Gannett November 2013 - October 2014
Woods and Williams 2012 - January 2014
Bright House Networks 2010 - November 2013
Bright House Networks 2003 - 2010
Kelly Scientific Resources 2000 - 2002
Skills
Access, Computer Hardware, SharePoint, Troubleshooting, Data Analysis, CMS Avaya, Telecommunications, Visio, Call Centers, Relational Databases, Call Center, Pivot Tables, Databases, Excel, Networking, Office 365, Excel Dashboards, Problem Solving, Report Writing, Quality Assurance, Avaya, Process Improvement, Workforce Management, DOCSIS, Microsoft Excel, Crystal Reports, System Administration, VoIP, Salesforce.com, Word, PowerPoint, Aspect, Microsoft Office, Cognos, Assessment Skills, Technical Writing, Training, Microsoft Word, Avaya Technologies
Education
Ball State University
Telecommunications
Global TeleCom Services Inc. August 2012 - Present
Bright House Networks September 2010 - August 2012
Global TeleCom Services Inc. September 2004 - August 2010
Skills
Program Management, PMP, Troubleshooting, Telecommunications, VoIP, Wireless, Cabling, Telephony, Broadband, RF, Team Leadership, Management, Strategic Planning, Data Center, Leadership, Cisco Technologies, Wireless Networking, IP, Fiber Optics, Microsoft Office, CAD, Technical Training, RFI, RF design, QAM, DOCSIS, Customer Service, Headend, CMTS, Spectrum Analyzer, Project Management, Ethernet, Technical Support, Process Improvement, Account Management, Customer Satisfaction
Education
Alfred State College - SUNY College of Technology
Architectural Engineering
Monroe Community College
Jaco Oil December 2010 - Present
Kern Surgical Supply February 2006 - April 2009
Bright House Networks September 2000 - August 2003
Bright House Networks November 1997 - September 2000
Skills
Telecommunications..., Microsoft Office, Cisco Call Manager, Merlin, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Event Planning, Outlook
Education
Bakersfield College
Bright House Networks June 2015 - Present
Bay of Plenty Polytechnic January 2010 - October 2013
Spark Digital NZ (Gen-i) April 2009 - October 2010
Southern Hospitality Ltd 2007 - 2008
Allied Press Limited 2003 - 2007
Skills
Customer Service, Project Management, Sales, Coaching, Public Speaking, Strength Training, Event Management, Microsoft Office, Time Management, Risk Management, Sports, Sports Management, Change Management, Athletics, Windows, Linux, System Administration, Networking
Education
ITIL
ITIL v3 Foundation Skills Certified
Otago Polytechnic
Bachelor Of Information Technology
Cisco Networking Academy
CCNA Study
Alorica/Hidden Gems Boutique January 2012 - Present
Bright House Networks February 2009 - January 2012
Boost Mobile March 2005 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, SEO, Blogger
Education
Ashford University 2014 — 2018
Bachelor of Arts (B.A.), Human Resources Management and Services
Winter Haven Senior High 2001 — 2005
ADT March 2013 - Present
Bright House Networks January 2009 - Present
HiaTech de Venezuela August 2005 - March 2008
Victoria Hotels & Resorts August 1999 - April 2003
Education
Universidad Tecnológica del Cibao 1988 — 1995
Bachelor, Technology and computer
C-SPAN January 2011 - Present
NCTA January 2011 - Present
CableLabs January 2011 - Present
Discovery Communications September 2008 - Present
Bright House Networks May 2008 - Present
Bright House Networks March 2002 - May 2008
Education
American University 1984 — 1988
Crown Castle USA November 2012 - Present
Bright House Networks July 2005 - March 2012
AT&T January 1984 - January 2001
Skills
Department Budgeting, Microsoft Project, Microsoft Visio, Word, Excel, PowerPoint, Organized with..., Webinars - production..., Run efficient meetings, Selling, Survey design, Technical writing, Trainer, Quality assurance and..., Technical Writing, Microsoft Word, Visio, Webinars, Testing, Microsoft Excel, Quality Assurance, Presentations, MS Project, Product Innovation, Program Management, Cross-functional Team..., Process Improvement, Survey Design, VoIP, Requirements Analysis, Project Management, Telecommunications, Contract Negotiation, Leadership, Call Centers, Vendor Management, Management, New Business Development, Team Leadership, Project Planning, Customer Experience, Strategic Planning, Business Process, Product Management, Sales, Integration, Cloud Computing, CRM, Salesforce.com, Operations Management
Education
Stevens Institute of Technology 2000 — 2001
Project Management Graduate Certificate, Project Management
Barry University 1976 — 1978
MBA, BUSINESS
Iona College 1967 — 1971
Bachelor of Arts (B.A.), English
State Street June 2015 - Present
Bright House Networks May 2014 - August 2014
Just 4 Real May 2012 - August 2012
H2Go January 2012 - April 2012
Skills
Strategic Planning, Microsoft Office, PowerPoint, Social Media, Microsoft Excel, Microsoft Word, Market Research, Public Speaking, Business Strategy, Financial Analysis, Entrepreneurship, Marketing, Leadership, Team Building, Business Intelligence, Enterprise Mobility, German
Education
Babson College 2011 — 2015
Bachelor's degree, Finance, General
Babson College 2011 — 2015
Bachelor's Degree, Finance, 3.2
Albert-Ludwigs-Universität Freiburg im Breisgau 2013 — 2013
Economics, 3.6
Bright House Networks June 2009 - August 2009
Skills
Computer Repair, EMR Training, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Experience
Education
alliedhealthinstitute 2012 — 2013
Associate of Science (A.S.), Medical/Clinical Assistant
MCed Career College 2008 — 2009
diploma, Medical Insurance Coding Specialist/Coder
Bright House Networks October 2013 - Present
Mountaintop Community Church May 2013 - October 2013
Personnel Board of Jefferson County April 2012 - April 2013
Qualxserv July 2009 - December 2012
Jefferson County Commission September 2010 - March 2012
IBM Global Services December 2009 - September 2010
AT&T November 2009 - September 2010
KPS Group, Inc. July 2008 - April 2009
Vulcan Materials Company June 2007 - March 2009
Northwest Airlines May 2006 - January 2007
Skills
VMware, VMware Server, Networking, Network Administration, Windows 7, Windows Vista, Windows 2000, Microsoft Office, Active Directory, Microsoft Exchange, VPN, XP, DNS, TCP/IP, Windows Server, DHCP, Troubleshooting, Windows, Technical Support, System Administration, Access, SharePoint, Routers, Switches, Windows XP, Hardware, Microsoft SQL Server, Blackberry Enterprise..., Data Center, Testing, Printers, Servers, Information Technology, Operating Systems, Computer Hardware
Education
Ashford University 2010 — 2011
MBA, Information Systems
Troy University 2008 — 2009
BSC, Computer Science
University of Alabama at Birmingham 2002 — 2006
BSEE, Electrical & Computer Engineering
Institute of Management and Technology, Enugu. 1997 — 1998
Associates, Electrical/Electronics Enginnering
St. Charles Special Science School, Onitsha, Anambra 1994 — 1996
Bright House Networks July 2014 - Present
Cox Communications May 2013 - June 2014
Dish Network October 2011 - April 2012
Bright House Networks March 2004 - October 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Process Improvement, System Administration, Strategic Planning, Technical Support, Team Leadership, Troubleshooting, Telecommunications, Leadership
Education
New Horizons Technical 2012 — 2013
Computer Systems Networking and Telecommunications
Bright House Networks August 2014 - Present
CFLgeek.com September 2013 - August 2014
Publix Super Markets June 2013 - August 2014
Walt Disney World October 2012 - August 2014
Pinch A Penny March 2012 - November 2012
Petroleum Marketing June 2006 - November 2010
Party City June 2006 - June 2008
Skills
Quick learner, Attention to detail, Energetic and organized, Excellent problem..., Excellent communication..., Strong verbal..., Collaborative team..., Programming and design..., Proficient in Microsoft..., Web content management, Knowledge of C++, Troubleshooting..., Able to diagnose..., Understand LAN/WAN..., Knowledge of..., Ability to assemble..., Use Logical..., Networking, Time Management, Sales, Goal Oriented, Inventory, Analytical Skills, Information Systems
Education
Lake-Sumter Community College 2012 — 2014
Associate of Science (A.S.), Computer Information Technology, 3.89
Alfred State College - SUNY College of Technology 2008 — 2012
No Degree, Architecture
Bright House Networks February 2015 - Present
Law Office of Robert A Craven May 2010 - Present
Bright House Networks December 2013 - February 2015
Stevens & Stevens Business Records Management, Inc. September 2012 - October 2013
Event Operations Group September 2008 - February 2009
Canterbury School of Florida, Dollinger Center for the Arts August 2005 - June 2007
Skills
Teamwork, Microsoft Office, Customer Service, PowerPoint, Windows, Management, People Skills, Troubleshooting, HTML, Linux, OS X, Android, iOS, AutoCAD, Packaging, Records Management, Home Improvement
Education
Florida State University 2010 — 2013
Bachelor of Science (BS), Applied Economics, Business
Auburn University 2007 — 2010
Architectural and Building Sciences/Technology
Bright House Networks May 2014 - Present
Tech Solutions March 2012 - February 2014
Stream Global Services April 2011 - January 2012
Skills
Windows 7, Windows Vista, Windows XP Pro, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Networking, Remote Access, Active Directory, Software Configuration..., Laptops, Software Installation, Routers, Technical Support, Office 2010, Desktop Computers, Windows XP, Firewalls
Education
Barry University 2001 — 2002
Miami Dade College 1997 — 2001
Associate of Science (A.S.), Information Technology, 3.71
Ingray Productions January 2010 - Present
Bright House Networks 1981 - 2010
Skills
Video Production, Video, Social Networking, Magazines, Editing, Public Relations, Social Media
Education
International University of Germany
Bright House Networks September 1994 - Present
Birmingham Urban League February 1990 - September 1994
Skills
Business, Media Relations, Public Relations, Crisis Communications, Social Media, Corporate Communications, Strategic Communications, Public Speaking, Marketing Communications, Internal Communications, Strategic Planning, Press Releases, Event Planning, Fundraising, Social Media Marketing, Marketing, Marketing Strategy, Strategic Partnerships, Crisis Management, Radio, Editing
Education
Alabama Agricultural and Mechanical University 1970 — 1975
BS, Economics
Ullman High 1966 — 1970
College Prep Diploma
Bright House Networks October 2005 - Present
Lockheed Martin November 2004 - October 2005
Bright House Networks March 2004 - November 2004
amaZulu Inc. 2003 - March 2004
PowerTV February 2001 - May 2003
RENAISSANCE WORLDWIDE, INC. May 1998 - April 2001
CSX TECHNOLOGIES May 1996 - April 1998
Coors Brewing Company March 1988 - April 1996
Skills
Telecommunications, Cross-functional Team..., Program Management, Strategic Planning, Integration, Budgets, Product Management, Team Building, Team Leadership, Project Planning, Account Management, Strategy, Marketing Strategy, Business Strategy, RFP, Forecasting, Process Improvement, Management, Leadership
Education
James Madison University 1985 — 1988
MBA, Master of Business Administration
Bridgewater College 1980 — 1984
BS, Double Major: Accounting and Economics
Bright House Networks January 2011 - Present
VCI Solutions 2009 - 2010
NBC Universal 2008 - 2009
Belo 1998 - 2008
WKAG-TV43 1994 - 1998
Charter Communications 1991 - 1994
Skills
Eclipse, OSI, MediaOcean,, WideOrbit, Sundance, Harris Automation, Orion, SIMS, Advision, CMR, TIM, Strata, Dealmaker, Business Objects, Visio, Microsoft Office, Microsoft Excel, Microsoft Project, Customer Service, Project Management, MS Project, Access, Strategic Planning, Deal Execution, Operations Management, Project Planning, Sales, Human Resources, Troubleshooting, Inventory Management, Time Management, Product Development, Sales Process, Interviews, Sales Management, Leadership, Management, Training, Strategy, Account Management, Integration
Education
Austin Peay State University 1985 — 1990
Bachelor of Business Administration (B.B.A.), Marketing
Austin Peay State University
BBA in Marketing, College of Business
CenturyLink Business November 2014 - Present
Bright House Networks November 2013 - November 2014
Sprint August 2000 - November 2013
Skills
Call Centers, Wireless, Operations Management, M2M, Management, Sales, Customer Service, Account Management, Telecommunications, Solution Selling, Sales Operations, Mobile Devices, Microsoft Office 365, IaaS, Cloud Computing, Customer Experience, Customer Retention, Sales Process, Direct Sales, Salesforce.com, Managed Services, Unified Communications, B2B, Cold Calling, Selling, Co-location, Personal Chef Services, Office 365
Education
American InterContinental University
Bright House Networks November 2014 - Present
Bright House Networks August 2013 - October 2014
Bright House Networks March 2013 - August 2013
IES August 2012 - November 2012
Comcast Cable April 2011 - July 2012
Bright House Networks April 2009 - March 2011
Bright House Networks September 2008 - April 2009
Dish Network September 2007 - August 2008
Skills
Telecommunications..., Cable Broadband, Broadband..., Satellite TV, Cabling, Cat5, Cable Television, Home Networking, Structured Cabling, Satellite Communications, DOCSIS, Routers, Cable Modems, RF, Computer Repair, Wireless Networking, Switches, Coax, Fiber Optic Cable, Computer Hardware, Optical Fiber, VOD, WiFi, Broadband, Fiber Optics, Telecommunication..., Cables, Telecommunications, HFC, Set Top Box, Field Installation, Telephony, VoIP, Wireless, Ethernet, Computer Network..., Troubleshooting
Education
Jones/NCTI 2009 — 2014
Master Technician Certification Series, Broadband Technology, 3.61 GPA
Arapahoe Community College 2010 — 2018
Associate of Applied Science, Broadband Technology
Arapahoe Community College 2010 — 2012
Certificate in Broadband Technology, Broadband Technology, 3.55 GPA
Tri-West Jr./Sr. High School 1998 — 2004
High School (Core-40) Diploma, High School/Secondary Diplomas and Certificates, 2.68 GPA
Bright House Networks March 2003 - Present
Skills
Software Development, Visual C#, PHP, phpMyAdmin, Visual Basic, Visual Studio, VBA, Assembly Language, .NET, Ubuntu, Linux, Java, JavaScript, Android SDK, MySQL, Microsoft Access, Microsoft Word
Education
American InterContinental University 2011 — 2013
Bachelor's Degree, Information Technology - Concentration in Software Development/Analysis, 3.99 GPA - Summa Cum Laude
Brevard Community College 2002 — 2003
Associate of Science (AS), Electronic Engineering Technology
Bright House Networks September 2013 - Present
Digital Concepts March 2012 - March 2013
eBay Inc October 2009 - May 2012
KC Wholesale Florist September 2006 - October 2009
Skills
IT specialist whose..., VPN, Troubleshooting, Security, Firewalls, Networking, Microsoft Exchange, Network Administration, TCP/IP, SharePoint, Routers, Citrix, Cloud Computing, Software Installation, Help Desk Support, WAN, Management, SQL, Access, Training, Project Management
Education
Barry University 2009 — 2013
BS Information Technology
Brevard Community College 1989 — 1990
Chevron Learning and Development Trainer / CoordinatorChevronMarch 2011 - Present
Bright House Networks January 2005 - February 2011
Time Warner Cable January 1996 - January 2005
Warner Cable January 1993 - January 1996
Pacific Seismic Company January 1991 - January 1993
Skills
Cross-functional Team..., Marketing, Project Management, Marketing Strategy, Team Building, Leadership, New Business Development, Team Leadership, Program Management, Budgets, Negotiation, Account Management, Sales Management, Business Strategy, Marketing Management, Product Marketing, Event Management, Human Resources, Public Relations, Advertising
Education
California State University 2009 — 2012
Bachelor of Science, Business Administration
Bakersfield College
AA, Business Administration
JTS Modular September 2014 - Present
Colombo Construction September 2012 - July 2014
Smothers And Associates November 2007 - August 2011
Bright House Networks October 2002 - July 2004
Cardservice International August 2000 - October 2002
Skills
Access, Management, Human Resources, Payroll, Customer Service, Budgets, Accounts Payable, Call Centers, Accounts Receivable, PowerPoint, Sales, Microsoft Word
Education
Bakersfield College
Business Administration – Marketing
Bright House Networks December 2012 - Present
Bright House Networks June 2004 - Present
Knight Enterprises April 2001 - May 2003
US Navy July 1994 - July 2000
Skills
Telecommunications, WAN, Cisco IOS, VMware, Avaya, IP, Technical Support, XP, DNS, Wireless Networking, LAN-WAN, Fiber Optics, Fiber Optic Networks, Cisco Technologies, VoIP, MPLS, System Administration, Computer Network..., Microsoft Exchange, Telephony, Network Design, Integration, Ethernet, Visio, Hardware, Wireless, Network Engineering, Troubleshooting
Education
Arapahoe Community College 2004 — 2013
associates of science in broadband technology, Broadband Technology and Communication AAS
Gulf High School 1991 — 1994
McGraw-Hill Education January 2007 - Present
Nationwide Insurance 2005 - 2006
Eckerd Youth Alternatives June 2004 - June 2005
Bright House Networks 2005 - 2005
Kforce 2003 - 2004
Skills
Employee Relations, Performance Management, Affirmative Action, HRIS, Report Writing, Succession Planning, Data Integrity, Recruiting, Employee Training, Onboarding, Coaching, Communication, HR Policies, Talent Management
Education
Ashland University 1999 — 2003
BSBA, Business Management and Communications
American Fabrication May 2005 - Present
Den Beste Manufacturing January 2014 - March 2015
Klassen Corporation July 2010 - September 2011
Bright House Networks November 2007 - August 2008
Arbor of Kern County April 1993 - April 2002
Skills
Talent Acquisition, Contract Negotiation, Innovation, Hospitality, EHS, Hazardous Waste..., Hazard Analysis, Hazardous Materials, Construction Safety, Fire Safety, Ergonomics, CHST, Process Safety..., HAZWOPER, Confined Space Rescue, Occupational Health, Training, Inspection, Behavior Based Safety, Supervisory Skills, Safety Management..., Management, Team Building, Industrial Safety, Customer Service, HSE auditing, TapRoot
Education
Columbia Southern University 2012 — 2016
Bachelor's Degree, Occupational Safety and Health Technology, 3.0
Georgia Tech 2012 — 2016
503 General Industry-OutreachTrainer-(10-30 hour), Environmental/Environmental Health Engineering, Certificate
OSHA -University of San Diego- (Exention Program) 2008 — 2012
501 General Industry-Train the Trainer, Health/Health Care Administration/Management, Certification
Cal State University Bakersfield 2010 — 2011
Risk Management, Occupational Safety and Health Technology/Technician, B
Bakersfield College 1999 — 2002
Vocational Instructor-(Pending), Certificated
International Academy of Design and Technology April 2013 - Present
Medicaid Filing Services, LLC October 2010 - Present
ITT Technical Institute March 2008 - Present
Bright House Networks February 2008 - Present
Medialab Ventures May 2006 - October 2007
Skills
Post Production, 3D, After Effects, Illustration, Premiere, Motion Graphics, Multimedia, Layout, Photoshop, Video Editing, Information Technology, Computer Animation, Mac, Graphic Design, Digital Photography, Web Design, Adobe Creative Suite, Storyboarding, Non-linear Editing, Image Editing, Film, Video Production, Video, Commercials, Final Cut Pro, Television, Visual Effects, Graphics, Dreamweaver, Digital Media, Media Production, Art Direction, Logo Design, Photography, Broadcast, Social Networking, Creative Direction, Videography, Illustrator, 3D Studio Max, Computer Repair, Animation, Teacher Training
Education
Art Institute of Fort Lauderdale 2003 — 2005
Bachelor of Science (BS), Visual Effects and Motion Graphics
Art Institute of Pittsburgh 1999 — 2002
Associate's degree, Computer Animation
Northville High School
Bright House Networks March 2008 - Present
Target December 2005 - May 2007
Bealls April 2005 - November 2005
WIS International February 2003 - February 2005
US Army September 1995 - January 2003
Skills
Logistics, Operations Management, Supply Chain, Warehousing, Management, Transportation, CRM, Training, Warehouse Management, Inventory Control, Retail, Negotiation, Military, Time Management, MRP, Customer Service
Education
American InterContinental University 2004 — 2006
Ball State University August 2015 - Present
Bright House Networks May 2015 - August 2015
University Bookstore August 2012 - April 2015
Skills
Microsoft Office, Public Speaking, Microsoft Word, Leadership, PowerPoint, Customer Service, Teamwork, Facebook, Social Networking, Event Planning, Data Analysis, Research, Social Media, Time Management, Microsoft Excel, WSI Graphics System, ArcGIS, ERDAS Imagine, ENVI
Education
Ball State University 2015 — 2017
Master of Science (M.S.), Geography
Virginia Polytechnic Institute and State University 2011 — 2015
Bachelor of Science, Meteorology
Virginia Polytechnic Institute and State University 2011 — 2015
Bachelor of Arts (B.A.), Geography
TC Delivers February 2015 - Present
Caring Hands Preschool Academy, Inc January 2008 - February 2015
Bright House Networks November 2006 - September 2007
Jewish Community Center January 2006 - November 2006
CDI, Inc June 2004 - August 2005
CFI, Inc November 1998 - June 2003
CFI, Inc June 1997 - November 1998
Skills
Customer Service, Administration, Human Resources, Microsoft Office, Event Management, Recruiting, Management, Supervisory Skills, Marketing, Spanish, Accounting, Database Administration, HRIS, Coaching, Benefits Administration, Employee Relations, Employment Law, Employee Training, Employee Engagement, Employment Practices..., HR Policies, Financial Analysis, ADP Payroll, Job Descriptions, Accounts Payable, Accounts Receivable, Account Management, Account Reconciliation, Employee Orientations, FMLA, Team Management, Team Building, E-Recruitment, SAP, Bilingual Communications, Time Management, Government, Events Coordination, USPS, Policy Analysis, Data Analysis, Analytics, Research, Financial Reporting, Human Resource..., Corporate Finance, Workforce Planning, Employment Contracts, Risk Management, Legal Writing
Education
Ashworth College 2015 — 2017
Master’s Degree, Human Resources Management and Services
Ashworth College 2015 — 2017
certification, Paralegal
American InterContinental University 2005 — 2006
Bachelor of Science, Criminal Justice, 4.0
Ashworth College 2003 — 2005
Associate of Science, Criminal Justice
Oak Ridge High School 1993 — 1997
High School Diploma, diploma
Bright House Networks December 2009 - Present
Bradenton Herald September 2005 - March 2009
Skills
Accounting, Tax Accounting, Bookkeeping, Fund Accounting, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Linux
Education
University of South Florida Sarasota-Manatee 2007 — 2009
Bachelor’s Degree, Accounting
Manatee Community College 2005 — 2007
Associate’s Degree, Accounting
Churchill High School 2000 — 2004
High School
New Horizons Computer Learning Centers February 2015 - Present
Lockheed Martin February 2014 - 2015
US Navy Reserve October 2011 - October 2014
Bright House Networks January 2010 - November 2013
US Navy September 2001 - October 2009
Skills
Research, PowerPoint, Customer Service, Microsoft Word, Microsoft Office, Social Networking, Leadership, Public Speaking, Training, Event Planning, Social Media, Microsoft Excel, Team Building, Team Leadership, Sales, Troubleshooting, Security, Military, Inventory Management, Military Experience, Management
Education
New Horizon Computer Learning Center of Orlando 2015 — 2015
DoD 8570.1, Cybersecurity Residential Certification
Anthem College-Orlando 2013 — 2014
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Full Sail University 2009 — 2011
Bachelor of Science (BS), music business
Convergys/Netapp August 2015 - Present
CenturyLink May 2010 - June 2015
Bright House Networks May 2009 - January 2010
Orange County Supervisor of Elections August 2008 - November 2008
Skills
Consumer Electronics, DSL, Cable Modems, Router Configuration, Ethernet, Low Voltage, Printers, Android, Windows XP Pro, Windows 7, Windows Vista, Mac OS, iOS, Windows 8, Help Desk Support, Troubleshooting, Wireless Networking, TCP/IP
Education
New Horizons Computer Learning Center 2008 — 2008
Comptia A+ / Net+ / Security + Cetification, Information Technology
Valencia College 2004 — 2007
Certificate in Digital Media, Music Production Technology
Capital One April 2013 - Present
Bright House Networks January 2008 - April 2013
FIS May 2007 - December 2007
Skills
Leadership, Sales, Coaching, Customer Service, B2B, Customer Satisfaction, Customer Retention, Customer Support, Credit Cards, Security, Team Leadership, CRM, Outlook, Process Improvement, Time Management
Education
Everest University-Largo 2007 — 2008
Massage Therapy/Therapeutic Massage
Community Foundation of the Eastern Shore November 2010 - Present
Kern Council of Governments May 2009 - September 2010
Bright House Networks July 2007 - May 2009
Bakersfield Association for Retarded Citizens November 2004 - July 2007
Skills
Public Relations, Layout Design, Media Relations, Community Outreach, Marketing, Press Releases, Nonprofits, Newsletters, Annual Reports
Education
Arizona State University 1981 — 1986
Bachelor’s Degree, Journalism with an emphasis in Public Relations
Only You Can Fitness & Coaching November 2013 - Present
Self Employed Project Management and Consulting July 2013 - Present
Bright House Networks October 2004 - June 2013
Time Warner Cable 2000 - 2003
Time Warner Cable June 1996 - January 2001
Baker and Sons Dairy, Inc. October 1990 - June 1996
Education
Auburn University 1986 — 1990
BS, Finance
Shades Valley High School 1983 — 1986
Bright House Networks February 2015 - Present
Bright House Networks June 2012 - February 2015
News 13 Orlando July 2007 - June 2012
Skills
Training, Personnel Management, Human Resources, Customer Service, Management
Education
Belhaven University 2007 — 2009
Bachelor's Degree, Business Administration and Management, General
Albany Fire Department April 2013 - Present
PAPA JOHN'S PIZZA 2012 - March 2014
Mediacom Communications May 2008 - June 2012
Bright House Networks October 2005 - February 2008
Skills
Customer Service, Computers, Firefighting, Microsoft Word, Retail, Training
Education
Kaplan University 2014 — 2018
Bachelor of Applied Science (BASc), Fire Science/Fire-fighting
Full Sail University 2012 — 2013
Bachelor of Arts (B.A.), Music production
Albany Technical College 2010 — 2010
Certificate, First class firefighting
College of Central Florida 2004 — 2004
Emergency Medical Technology/Technician (EMT Paramedic)
Vanguard high school 1999 — 2003
High school diploma, High School/Secondary Diplomas and Certificates
FAMILY FINANICAL April 2013 - Present
Bright House Networks May 2006 - May 2013
USAIRWAYS January 1980 - May 2006
Skills
Hands-on Problem Solver, Work Orders, Customer Acquisition, Direct Sales, Customer Service, Close Attention to..., Customer Retention, Customer Satisfaction, Problem Analysis, Problem Solving, Customer Support, Customer Experience, Telemarketing, Telecommunications, Teamwork, Account Management, Management
Education
Baruch College 1974 — 1976
Associate's degree, Business Administration and Management, General
Long Island City H S 1970 — 1973
Diploma
Long Island City H S
Long Island City H S
Interviewed for Technician Support position 2015 - 2015
Interviewed for Technician Support position 2015 - 2015
AT&T Mobility January 2014 - October 2014
WesTower Communications September 2013 - December 2013
Mastec April 2010 - May 2013
T-Mobile March 2009 - October 2009
BCI Communications April 2008 - September 2008
Sprint Nextel July 2007 - December 2007
Bright House Networks August 2006 - July 2007
Sprint August 1999 - December 2005
Skills
Project Management, Project Planning, PMP, Wireless, Management, Vendor Management, Quality Assurance, Business Analysis, Cross-functional Team..., Procurement, Critical Thinking, Problem Solving, Telecommunications, Cellular Communications, Software Development..., Software Documentation, Technical Writing, Troubleshooting, Integration Testing, Application Architecture, Integration, MS Project, SharePoint, Visio, LTE, UMTS, CDMA, Microsoft Project, Siterra, NORAD SwiftTrack, Oracle 11i, R12, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, PeopleSoft, Primavera P6, SharePoint..., Oracle E-Business Suite, eProcurement, CASPR, FileNet, Business Objects, Sage Timberline Office, PACE Proliance, Nsite, Compliant Pro 7.0, Marketplace (EBP), Visual Basic, ICOMS
Education
Kaplan University 2013 — 2015
Certification, IT-Project Managment Professional Program
Bryant University 1992 — 1996
BA, Computer Information Systems / Applied Mathematics
Community College of Rhode Island 1990 — 1992
AA, Computer Science / Psychology
Central Falls High School 1984 — 1988
diploma, College Prep
Bright House Networks December 2014 - Present
MarketStar January 2014 - August 2014
Alienware / Dell December 2008 - October 2009
Alienware / Dell January 2008 - December 2008
Alienware October 2005 - December 2007
Interval International September 2000 - May 2005
Skills
Java, Microsoft Office, HTML, C++, C, JavaScript, Windows, Hardware, Technical Support, Computer Hardware, Troubleshooting, Windows 7, TCP/IP, Networking, Windows XP, Laptops, Operating Systems, Management, Network Administration
Education
Seminole State College of Florida 2014 — 2015
Associate of Arts (A.A.), Information Systems Technology
Miami Dade College 2010 — 2013
Associate of Science (A.S.), Computer Information Technology
FastTrain of Kendall 2009 — 2010
Management Information Systems, Management Information Systems, General
Liberty Mutual Insurance July 2014 - Present
Total Quality Logistics March 2013 - December 2013
Bright House Networks June 2008 - November 2012
Bright House Networks June 2008 - 2009
AT&T November 2006 - March 2008
Skills
Sales, Sales Process, Customer Service, Customer Satisfaction, Customer Retention, Long-term Customer..., Team Leadership, Positive Team Player, Sales Presentations, Outside Sales, Customer Support, Telecommunications, Microsoft Office, Phone Skills, Competitive Analysis, Telephone Skills, Cold Calling
Education
Broome Community College 2002 — 2004
Union Endicott High School
High School Diploma
Self-employed April 2000 - Present
Bright House Networks 2003 - 2006
EarthLink Business 1997 - 2003
Skills
Training, Marketing, Management, Sales, Leadership, Human Resources, Sales Management, Project Management, Process Improvement, Time Management, Team Leadership, Budgets, Account Management, Team Building, Customer Service, Strategic Planning, New Business Development, Sales Operations, Social Media Marketing, CRM, Start-ups, Business Development, Sales Presentations, B2B, Coaching, Microsoft Office, Strategy, Sales Process, Mentoring, Negotiation, Direct Sales, Customer Satisfaction, Social Media, Interviews, Cross-functional Team...
Education
American Academy of Dramatic Arts-Los Angeles 1996 — 2000
Bachelor of Arts (B.A.)
MCHS
Mt Sierra College
A.O.S.
Ascension Information Services (AIS) February 2011 - Present
Network/Telecom Consulting February 2011 - Present
AirMed International May 2010 - February 2011
Information Transport Solutions February 2010 - May 2010
Surgical Care Affiliates July 2008 - February 2010
NaphCare, Inc. September 2004 - July 2008
Bright House Networks May 2003 - July 2004
Skills
Cisco Call Manager, Cisco Wireless, Cisco Routers, VoIP, Networking, Servers, MPLS, Healthcare Information..., Virtualization, Firewalls, Data Center, Switches, Unified Communications, Windows Server, Disaster Recovery, Routers, Network Engineering, Troubleshooting, LAN-WAN, VPN, Cisco IOS, Cisco Technologies, Visio, DHCP, Integration, DNS, Active Directory, Network Administration, WAN, VMware, Network Security, Microsoft Exchange, Network Architecture, VMware ESX, Citrix, VMware Infrastructure, Network Design, SAN, Storage Area Networks, Wireless Networking, System Administration, IT Management, Routing, Security, CCNA, IIS, Windows 7, XP, Software Installation, Operating Systems
Education
Western Governors University 2015 — 2016
Bachelor’s Degree, BS - Information Technology Security
Alabama Agricultural and Mechanical University 2000 — 2003
Tractor Supply Company September 2015 - Present
Coldwell Banker February 2015 - Present
Lowe's Home Improvement June 2007 - July 2014
Bright House Networks August 2006 - June 2007
Lowe's Home Improvement August 2003 - June 2006
Lowe's Home Improvement June 2001 - August 2003
Pacific Bell Telecommunications June 2000 - June 2001
Skills
Employee Training, Customer Service, Leadership, Sales, Merchandising, Retail, Profit, Inventory Management, Store Management, Telecommunications, Visual Merchandising, Recruiting, Interviews, Leadership Development, Hiring, Operations Management, Inventory Control, Loss Prevention, Performance Management, Big Box, Problem Solving, Mentoring, Store Operations, Management, Retail Sales, Analysis, Training, Team Building, Customer Satisfaction, Marketing, Time Management, Sales Management, Customer Experience, Coaching, Strategic Planning, Teamwork, Driving Results, Team Leadership, Customer Retention, Troubleshooting, Human Resources, Employee Relations, New Store Openings, Merchandise Planning, Event Planning
Education
Bob Hogue School of Real Estate 2015 — 2015
Florida Real Estate Sales Associate Training, Real Estate
Belmont Abbey College 1994 — 1998
Bachelor of Arts (B.A.), Sociology
Agua Fria Union High School 1992 — 1994
Saint Mary's High School 1991 — 1992
Westview High School 1990 — 1991
Eagle Asset Management February 2013 - Present
Examiner.com February 2010 - Present
Bright House Networks June 2011 - January 2013
Federated Investors January 2009 - January 2011
Federated Investors February 2008 - January 2009
Federated Investors March 2006 - January 2008
Cole Haan 2005 - 2006
Skills
Program Management, Event Management, Fundraising, Online Advertising, Marketing, Marketing Strategy, Integrated Marketing, Writing, Investments, Email Marketing, Financial Analysis, Data Analysis, Asset Management, Customer Retention, Brand Development
Education
Art Institute of Pittsburgh 2002 — 2004
Associates, Graphic Design
Boston College 1997 — 2001
BA, Communications
Shady Side Academy 1993 — 1997
Diploma, Arts and Science
Winchester Thurston 1989 — 1993
Safety Council February 2013 - Present
Bright House Networks January 2000 - March 2005
Skills
Work Very Well with..., FileMaker, Steadicam, Hand-drawing
Education
The University of Georgia 2000 — 2005
Bachelor of Science (BS), Social Sciences
St Johns College 1997 — 1999
Bachelor of Science (BS), General Studies
Tri-County Technical College February 2015 - Present
Tri-County Technical College November 2014 - February 2015
Insight Global July 2014 - July 2014
Itron June 2011 - January 2014
Howard Community College March 2006 - September 2010
Comcast September 2005 - March 2006
AscendOne Corporation September 2003 - September 2005
Bright House Networks June 2003 - September 2003
Hostcentric July 2000 - May 2002
Skills
Testing, Software Installation, Databases, Computer Hardware, HTML, Test Automation, Customer Service, A Certified, Test Cases, Microsoft Excel, Software, Process Improvement, Training, Hardware, Wireless Networking, Technical Support, Troubleshooting, Microsoft Office, Public Speaking, Networking, Operating Systems, SharePoint
Education
Florida Hospital College of Health Sciences 2002 — 2003
DeVry University 1997 — 2000
BACHELOR OF SCIENCE, COMPUTER INFORMATION SYSTEM
Bright House Networks July 2010 - Present
Bright House Networks October 2007 - July 2010
Bright House Networks March 2005 - October 2007
Bright House Networks August 2004 - March 2005
Skills
Telecommunications, Networking, VoIP, Management, Local Number Portability, Customer Service, Troubleshooting, IP, Computer Hardware, IT Operations, Cable Networks, Computer Hardware..., Network Installation, Computer Architecture, Research, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Windows 7, Windows XP, Windows 8, Windows Vista, Fedora, E-911, Project Management, Operating Systems, BMC Remedy Ticketing..., Problem Solving, Telephony, Telecommunications..., Toll Free, Hosted Voice, SOA, NPAC, Directory Listing, Escalation Resolution, Technical Support, Router Configuration, WiFi, Leadership, Team Leadership, Wireless, Salesforce.com, ACSR, DOCSIS, SharePoint, Ethernet, Technical Writing, CLEC
Education
Remington College-Tampa Campus 2001 — 2003
Associate’s Degree, Computer Systems Networking and Telecommunications, 3.5
Arapahoe Community College
Associate’s Degree, Broadband Technology and Communication, 3.8
Bright House Networks August 2015 - Present
Quality Inn July 2014 - August 2015
Tech craft/owner June 2012 - August 2015
Cloud wireless inc June 2013 - February 2014
US Navy February 2008 - February 2012
Skills
Computer Repair, Computer Hardware, Networking, Cisco Routers, Microsoft Office, Digital Electronics, Network Security, Cisco IOS, Cisco MDS SAN switches, CCNA, A+ Trained, Soldering, Multimeter, Electronics Repair, NI LabVIEW, Multisim, Consumer Electronics, Electronic Payments, Network Administration, Wireless Networking, Mechanical Assembly, Mechanics, Electronic Circuit..., PowerPoint, Power Tools, Hand Tools, TCP/IP protocols, Router Configuration, Wireless Routers, Backtrack, Network Design, Network Architecture, Hardware, Troubleshooting, Windows 7, Windows XP, Software Installation, Technical Support, Basic HTML, Dreamweaver, Notepad++, Leadership, Customer Service, Team Building, Training, Microsoft powershell
Education
American InterContinental University 2015 — 2017
Bachelor’s Degree, Information Technology concentration in information security, in progress so far 3.5
udemy.com 2015 — 2015
scripting, programming and scripting, NA
w3schools 2015 — 2015
Web Page, Digital/Multimedia and Information Resources Design
National institute of training and education 2014 — 2015
Information Technology, Certifications
DeVry University 2012 — 2014
electronic computer technology ECT
Clutch Group, LLC March 2011 - Present
Bright House Networks July 2008 - February 2011
Era Select Realty October 2005 - May 2008
AT&T June 2004 - October 2005
Circuit City January 2002 - May 2004
United States Marine Corps January 1996 - January 2000
Education
American Military University
Information Technology Management
Bright House Networks May 2014 - Present
Bright House Networks August 2013 - May 2014
Comcast Cable February 2002 - July 2013
Skills
CompTIA Network+..., CompTIA A+ Certification, TCP/IP protocols, RF Engineering, Cisco Technologies, DAC, Addressability, IT Infrastructure..., Customer Satisfaction, Customer Service, Customer Oriented, Motorola Hardware, RF Distribution, Network Engineering, Linux System..., Cisco Routers, Juniper, RF Planning, Plant Maintenance, Conditional Access, PC, MAC, Network Design, linksys, SONET, Customer Support, Network Administration, Networking, Wireless Networking, Computer Network..., Safety, Dbase, Microsoft Office, Telecommunications, Microsoft Technologies, Broadband, Microsoft Exchange, Television, Broadcast Engineering, Wireless Broadband, Broadband Networks, Cable Broadband, Harmonic Encoders, Harmonic Transcoders, Arris Transcoders, Telephony, RF, ATM networks, DOCSIS, Integration
Education
Kerr Business College 2003 — 2004
MCSE Certificate, Microsoft Systems Engineer
Aiken Technical College 1999 — 2001
Associate Science degree, Electrical Engineering
HealthAxis Group July 2012 - Present
Doctor Dial July 2012 - Present
axialpoint January 2012 - October 2012
Bright House Networks October 2006 - December 2011
Arte 2005 2004 - 2005
Tucker/Hall 2003 - 2004
Skills
Marketing Communications, Corporate Communications, Brand Management, Public Relations, Multicultural Marketing, Latin American markets..., Strategic Thinking, Business Development, Native Spanish speaker, Conversational French, Culture, Spanish, Integrated Marketing, Media Relations, Strategic Planning, Management, Corporate Social..., Marketing, Strategy, Strategic Communications, Social Media Marketing, French, Event Planning, Leadership, Advertising, Digital Marketing, Strategic Partnerships, Marketing Strategy, Social Networking, Social Media, Entrepreneurship
Education
University of South Florida
MS in Entrepreneurship, Entrepreneurship
Boston University School of Law 1999 — 2002
Doctor of Law (J.D.), focus on International Commerce
Boston University School of Public Health 1997 — 1999
Master of Public Health (MPH), Health Law concentration
Boston College 1992 — 1996
Bachelor of Science (BS), Psychology, Theology
Jesuit High School
St. John's Episcopal
Verizon May 2013 - Present
Bright House Networks January 2013 - Present
Cablevision (Optimum West) January 2012 - February 2013
Time Warner Cable May 2009 - April 2011
Comcast Cable August 2006 - March 2009
Skills
Telecommunications, Cabling, VoIP, Telephony, IP, Computer Network..., BMC Remedy, VOD, Wireless, Fiber Optics, Routers, Network Engineering, Ethernet, Switches, Digital Video, Servers, System Administration, RF, Broadband
Education
ITT Tech 2004 — 2006
Associate of Occupational Studies, Information Technology - Computer Network Systems
Bryant & Stratton College 1989 — 1991
Associate of Occupational Studies, Electronic Technology
Bright House Networks April 2004 - Present
WLOQ 2004 - 2004
Education
Auburn University 1971 — 1974
Bright House Networks May 2014 - Present
Bright House Networks June 2009 - Present
Carley Corporation October 2007 - June 2009
Convergys December 1999 - May 2007
Software Resources 1999 - 2001
Wilson Learning May 1997 - November 1999
Skills
Editing, Word, Web-based Training, E-learning, SnagIt, Technical Writing, Documentation, Outlook, SharePoint, Technical Training, PowerPoint, Microsoft Office, Process Improvement, Adobe Acrobat, Visio, Manuals, Research, E-Learning, Software Documentation, ADDIE
Education
Aquinas College 1977 — 1982
BA, English
University of Notre Dame
Bright House Networks March 2012 - Present
The Home Depot April 2008 - 2011
The Home Depot January 2005 - June 2009
Skills
Customer Service, Customer Satisfaction, Call Center, Customer Relations, Fundraising
Education
Auburn University 1985 — 1988
Henry B. Plant High 1982 — 1985
Bright House Networks February 2009 - September 2012
Bright House Networks July 2004 - February 2009
Bright House Networks July 2003 - July 2004
Cingular Wireless/BellSouth September 1998 - November 2002
BellSouth Mobility March 1995 - September 1998
BellSouth Mobility April 1991 - March 1995
BellSouth Mobility May 1987 - April 1991
Skills
Telecommunications, Customer Service, Leadership Development, VoIP, Team Management, Sales, Call Center, Wireless, Sales Management, Customer Retention, Process Improvement, Vendor Management, Marketing Strategy, New Business Development, Team Building, Negotiation, Troubleshooting, Account Management, Customer Satisfaction, IP, Sales Operations, Customer Experience, Managed Services, Strategic Partnerships, Direct Sales, Broadband, Solution Selling, Telephony
Education
Bryant & Stratton College 1983 — 1984
Business
University at Buffalo 1979 — 1983
The Bakersfield Californian August 2014 - Present
RealNetworks October 2012 - January 2014
RealNetworks July 2009 - October 2012
WASSER Studios January 2004 - July 2009
Bright House Networks June 2001 - December 2003
Skills
Content Management, Quality Assurance, Technical Writing, SharePoint, Technical Documentation, Software Documentation, Visio, HTML, Access, Project Management, Agile Methodologies, FrameMaker, Adobe Acrobat, Content Strategy, Mobile Devices, Mobile Applications, Digital Media, User Experience, Mobile Content, Web Video, Streaming Media, CMS, Leadership, Web Content Management, E-commerce, VOD
Education
California State University-Bakersfield 2001 — 2003
BS, Business Administration with a concentration in MIS and Marketing
California Polytechnic State University-San Luis Obispo 2000 — 2001
Management Information Systems
Bakersfield College 1997 — 1999
AA, Business Administration
Bright House Networks February 2015 - Present
Bright House Networks January 2014 - Present
Bright House Networks December 2010 - Present
Netcom Systems Inc July 2007 - December 2010
Rolta International Inc 2007 - 2007
Rolta India Limited 2005 - 2007
Skills
CA Spectrum, Wily Introscope, eHealth, SiteScope, Systems Management, ITIL, IT Service Management, CMDB, Pre-sales, Solution Architecture, Solaris, Service Management, VMware, Unix, Service Delivery, Requirements Analysis, Enterprise Architecture, Virtualization, Cloud Computing, Integration
Education
Anna University 2001 — 2005
Bachelor of Engineering (B.E.), Computer Science
Bright House Networks February 2007 - Present
Honeywell May 2005 - October 2006
Impact Promotional Publishing December 2003 - May 2005
Vertical Health February 2002 - October 2002
C4 Carbides Plc 1998 - 2001
Lebhar-Friedman September 1994 - September 1998
Skills
Sales Management, Account Management, New Business Development, Lead Generation, Team Building, Competitive Analysis, B2B, Marketing Strategy, Advertising, Sales Operations, Sales, Strategic Partnerships, Product Marketing, Email Marketing, Marketing Management, Leadership, Marketing, Market Planning, Strategic Planning, Direct Marketing, Customer Retention, Online Marketing, Marketing Communications, Brand Development, Online Advertising, Project Management
Education
Digital Marketing Institute 2015 — 2015
Professional Diploma in Digital Marketing, Digital Marketing
University of South Florida
Bachelor's degree, Major Marketing/Minor Psychology
Winter Haven High
Winter Haven High
Winter Haven High
Winter Haven High
Bright House Networks March 2005 - Present
Education
Ashford University 2012 — 2014
Bachelor of Arts (B.A.), Psychology
Marian University 2003 — 2005
Associate's degree, Business Administration, Management and Operations
Ross Stores, Inc. January 2014 - Present
Bright House Networks March 2011 - January 2014
Bright House Networks January 2007 - February 2011
Skills
Telecommunications, Call Center, Telecommunications..., Network Engineering, DOCSIS, HFC, Network Architecture, Project Management, Broadband, Process Improvement, Computer Network..., CMS, Leadership, Account Management, VOD, VoIP, Product Development, DWDM, IPTV, Provisioning, Networking, Wireless, Ethernet, Customer Experience, Telephony, Call Centers, Integration, MPLS, Network Design, Managed Services, LAN-WAN, Troubleshooting, Fiber Optics, Metro Ethernet
Education
Ashford University 2012 — 2015
Bachelor of Business Information Systems
California State University-Bakersfield 2010 — 2010
Project Management Certificate
Valencia College 2005 — 2006
Bright House Networks October 2011 - Present
Bright House Networks September 2009 - October 2011
Bright House Networks September 2006 - September 2009
Tandem Health Care 2005 - 2006
Four Seasons Tours 2001 - 2005
Skills
Telecommunications, Product Marketing, Marketing Strategy, Call Center, Competitive Analysis, Wireless, Customer Experience, Cross-functional Team...
Education
Appalachian State University 1994 — 1997
BS, Mathematics
Bright House Networks January 2013 - Present
Bright House Networks May 2001 - January 2013
Skills
Telecommunications, Call Centers, Wireless, IP, Managed Services, Direct Sales, Customer Satisfaction, Customer Retention, Team Leadership, Customer Experience, Vendor Management, Sales Management, Customer Service, Ethernet, Sales, Marketing, Leadership, Management
Education
CSUB 1997 — 2000
Bachelor of Arts (B.A.), Liberal Studies
Bakersfield College 1994 — 1997
Associate of Arts (A.A.), Liberal Studies
General Dynamics Information Technology March 2015 - Present
Wyndham Vacation Ownership January 2014 - February 2015
AT&T December 2011 - January 2014
Valencia Community College January 2010 - August 2012
International Academy of Design and Technology January 2008 - April 2011
Bright House Networks May 2005 - October 2009
Skills
Final Cut Pro, E-learning Modules, Training Delivery, Instructional Design, Project Management, Articulate Storyline, Captivate, Adobe Creative Suite, Microsoft Excel, Microsoft Project, SharePoint, SharePoint Designer, Learning Management..., Blended Learning
Education
American InterContinental University 2011 — 2011
Master's Degree, Education-Instructional Technology, 4.0
University of South Florida 1984 — 1989
BA, Mass Communications
Good Shepherd August 2007 - Present
Bright House Networks April 2002 - August 2006
Skills
Teaching, Curriculum Development, Lesson Planning, Classroom Management, Classroom, Tutoring, Educational Technology, Literacy, Differentiated..., K-12
Education
Ball State University - College of Business 1997 — 2001
Bachelor of Science (B.S.), Management Information Systems, General
Merrillville Hight School 1993 — 1997
looking for job opportunities May 2015 - Present
A Cheveron Associate November 2013 - April 2014
ken small Industries June 2011 - September 2011
bright house networks January 2001 - August 2009
Skills
B2B, Direct Sales, Account Management, Customer Service, Sales, Solution Selling, New Business Development, Sales Process, Managed Services, Telecommunications, VoIP, Sales Management, Salesforce.com, Selling, Cold Calling, IP, SaaS, Strategic Partnerships, Lead Generation, Contract Negotiation, Cloud Computing, Marketing Strategy, Negotiation, Hospitality Industry, Restaurants, Forklift Operation, Employee Training
Education
Arizona State University
Some College, Kinesiology and Exercise Science
Bright House Networks October 2005 - Present
Pacific Bell/SBC January 1999 - December 2004
Metro Media Paging 1989 - 1996
Skills
Wireless, Co-location, Solution Selling, MPLS, Telecommunications, Managed Services, Account Management, Direct Sales, VoIP, Metro Ethernet, Virtualization, Management, Unified Communications, Ethernet, Broadband, SIP Trunking, Call Centers, Telephony, WAN, IP, Data Center
Education
Bakersfield College 1975 — 1977
AA, General
Virgin Media September 2008 - June 2013
Bright House Networks 2003 - 2007
Time Warner Cable 1995 - 2003
Paragon Cable 1988 - 1995
Paragon Cable 1986 - 1988
American Television & Communcations 1982 - 1986
Skills
Broadband, Telecommunications, Call Center, VOD, IP, Product Management, VoIP, Wireless, Strategic Planning, Call Centers, Program Management, Team Leadership, Team Building, IPTV, Telephony, Direct Sales, Optical Fiber, Strategic Partnerships, Mobile Devices, Customer Experience, Fiber Optics, Customer Retention, Ethernet, Product Marketing, Start-ups
Education
Harvard Business School 1974 — 1976
MBA, General Management
Brown University 1964 — 1968
BA, Political Science
Chickasaw Nation Industries, Inc. April 2011 - Present
Crazy Computing January 2001 - Present
Bright House Networks August 2005 - March 2011
Equant Corporation March 2001 - December 2001
Special Data Processing March 2001 - September 2001
Service Zone September 2000 - December 2000
Bellini's and Tommy's July 1997 - August 2000
Floyd Hill Grill February 1996 - June 1997
Skills
Call Centers, VoIP, Wireless, Ethernet, Troubleshooting, TCP/IP, Customer Satisfaction, Network Security, Information Technology, Hardware, Networking
Education
Mid-Del Technology Center 2000 — 2001
Certificate of Completion, Computer Technology/Computer Systems Technology
Warren Occupational Technical Center 1990 — 1992
Certificate of Completion, Restaurant Arts
Bright House Networks 2007 - Present
Central Florida News 13 November 2006 - Present
Skills
Non-linear Editing, Broadcast Television, Broadcast Journalism, Video Editing, ENPS, Video Production, Television, Video, Videography
Education
Boston University 1996 — 2000
BS Communications
Lakeside Behavioral Healthcare 2010 - Present
Bright House Networks May 2001 - March 2009
Inside Central Florida.com April 2000 - May 2001
Florida Audubon Society April 1998 - September 1999
WKCF TV-18 WTKS 104.1 April 1994 - February 1997
CCA-Eagle Creek/Errol Estates Country Club November 1991 - April 1994
Beasley Broadcast Group August 1990 - September 1991
Nationwide Communications 1985 - 1990
Skills
Budgeting ● Forecasting...
Education
Belhaven University 2000 — 2002
Masters, Business Administration
Franklin University 1980 — 1985
BS, Accounting
Bright House Networks January 2015 - Present
Scout (formerly North American Media Group) March 2014 - November 2014
Warner Connect July 2012 - March 2014
North Star Resource Group April 2010 - July 2012
Skills
Citrix, Microsoft Exchange, Xen, Cisco Technologies, Microsoft Servers, Microsoft Office, Microsoft Operating..., VMware, Network Administration, CompTIA A+ Certification, Servers, Active Directory, Access, Virtualization, Technical Support, Linux, Windows, Hardware, Networking, Computer Security, Windows Server, DNS, XP, Windows 7, DHCP, Help Desk Support, Troubleshooting, Security, Disaster Recovery, System Administration, OS X, Cisco Routers, Laptops, Wizard, Computer Hardware, Apache, Operating Systems, Powershell, Microsoft SQL Server, Network Security, Cisco IOS, Citrix Metaframe, Software Documentation, SQL, Group Policy, Software Installation, Databases
Education
MCTC 2007 — 2009
Network Administration and Computer Support, IT
Bethel University
Bright House Networks September 2013 - Present
Comcast Spotlight April 2011 - September 2013
Comcast Spotlight August 2008 - April 2011
Comcast Spotlight July 2005 - August 2008
Kannapolis City Schools January 2003 - June 2004
Skills
Advertising, Digital Media, Media Buying, Online Advertising, Media Planning, Digital Marketing, Email Marketing, Advertising Sales, Account Management, Radio, Social Media Marketing, Integrated Marketing, Leadership, Management, Marketing, Marketing Strategy, Sales
Education
Appalachian State University 1998 — 2002
BS History, Secondary Education, History, English
Ericsson April 2014 - Present
Mystery Shopping Solutions 1996 - Present
Ericsson April 2013 - March 2014
Bright House Networks March 2011 - April 2013
Bright House Networks July 2009 - March 2011
D&D Services 2005 - 2010
Groupware International August 2005 - July 2009
Various January 1982 - January 2006
The Coca-Cola Company January 2003 - July 2005
The Coca-Cola Company June 2000 - January 2003
Skills
Continuing Process..., Research & Development, Logic/Scientific..., Technical Training, Employee Empowerment, Computer Interface, Organizational..., Policies & Procedures, OSHA/Safety Compliance, Quality Assurance, Innovative Thinking, Creative Problem Solving, Project Management, Wireless Network Design, Process Development, Compliance, Computers, Process Simulation, Wireless Networking, Recruiting, Performance Management, Process Improvement, Troubleshooting, Leadership, Telecommunications, Customer Service, Restructuring, Continuous Improvement, Philosophy, Policy, VoIP, IEEE 802.11, Perl Script, 802.1q, Linux System..., CPAN, IPv6, Strategic Planning, Vendor Management, Labor Relations, WiFi, LAN-WAN, SIP, Testing, VPN, Telephony, Broadband, System Deployment
Education
State University of New York at Buffalo 1989 — 1994
BS, Environmental Sciene
State University of New York at Buffalo 1989 — 1994
BA, Chemistry
Bucknell University 1986 — 1988
Chemistry
Horseheads Senior High School 1982 — 1986
Bright House Networks June 2012 - Present
Quest, Inc. May 2011 - June 2012
Rollins College August 2010 - April 2012
Orlando Health July 2010 - August 2010
Auburn University August 2006 - May 2010
Sam Oswald CPA January 2006 - May 2006
Junior achievement January 2005 - April 2005
Skills
Financial Analysis, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Budget, Strategic Planning, Accounting, Customer Service, Analysis, Negotiation, Financial Reporting
Education
Rollins College - Crummer Graduate School of Business 2010 — 2012
MBA, Finance, Entrepreneurship, 3.81
Auburn University, College of Business 2006 — 2010
Bachelor of science, Finance, 3.24
Bright House Networks July 2010 - July 2015
Bright House Networks January 2005 - August 2010
Skills
Human Resources, Employee Relations, Recruiting, Call Centers, Talent Acquisition, Performance Management, Onboarding, Deferred Compensation, Talent Management, Training, Team Building, Employee Engagement, Applicant Tracking..., Coaching, Telecommunications, Vendor Management, Employee Benefits, Customer Retention
Education
Everest University-Largo 2008 — 2011
MBA, HR
University of Phoenix 2005 — 2008
Business Administration, Management and Operations
Florida Metropolitan University 2003 — 2005
Associate of Science (AS), Business Administration and Management, General
Nielsen January 2012 - Present
Bright House Networks September 2002 - November 2011
The Grandview May 1997 - July 2002
Skills
Customer Service, Microsoft Office, Word, Call Center, Data Entry, Inbound/Outbound Sales..., Property Management, Leasing, Recruiting
Education
Everest University-Largo 2010 — 2013
Associates Degree, Criminal Justice, 3.84
Bright House Networks May 2014 - Present
Collabera July 2011 - September 2013
Ericsson Services August 2009 - July 2010
Sprint 2005 - 2009
NEXTEL 1999 - 2005
Skills
Customer Service, Troubleshooting, Telecommunications, Windows, Visio, Access, Computer Hardware, XP, VPN, TCP/IP, Firewalls, Wireless, VMware, Outlook, Word, Documentation, Business Analysis, Microsoft Word, Software Documentation, System Administration, Management, Active Directory, Technical Support, IP, Networking, Process Improvement, Call Centers, Windows XP
Education
American InterContinental University 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Capella University 2010 — 2013
Master, Science Information Technology, 3.9
University of Phoenix 2002 — 2005
Bachelor, Science Information Technology, 3.2
Eastmoor HS 1974 — 1977
General High School
Bright House Networks February 2008 - Present
Bright House Networks March 2007 - February 2008
Bright House Networks December 2005 - March 2007
Bright House Networks December 2004 - December 2005
Time Warner Cable/Bright House Networks January 2001 - December 2004
Time Warner Cable March 1999 - August 2000
Time Warner Cable May 1998 - March 1999
Skills
Customer Service, Performance Management, Sales, Quality Assurance, Direct Sales, Employee Training, Call Centers, Management, Coaching
Education
Broome Community College
Associates Degree, Liberal Arts
University of Phoenix
Bachelor of Science, Business Management
Comcast Cable April 2011 - Present
Bright House Networks September 2008 - Present
Skills
Genealogy
Education
Arapahoe Community College 2009 — 2013
AAS Broadband Technology and Communication, Telecommunications
Currently Unemployed October 2011 - Present
KeyMedical Software November 2010 - September 2011
Bright House Networks May 2008 - December 2010
Education
TechSkills-Indianapolis 2007 — 2008
MCSA, Information Technology
Frankton Jr/Sr High School
General diploma
Bright House Networks March 2014 - Present
MphasiS an HP Company March 2009 - October 2012
Spanco Telesystems June 2008 - February 2009
Spanco Telesystems August 2008 - October 2008
Syntel July 2002 - June 2008
Syntel December 2007 - March 2008
Skills
Vendor Management, Project Management, Team Management, Management, Software Documentation, Business Process, Visio, Service Delivery, Telecommunications, Resource Management, PMP, Risk Management, Process Improvement, Requirements Analysis, Risk Assessment, Internal Audit, Project Planning, Consulting, Knowledge Management, Quality Assurance, Cisco Technologies, Switches, Security, Routers, Firewalls, WAN, Troubleshooting, Testing, MPLS, LAN-WAN, QoS, Customer Service, Hardware, Networking, Outsourcing, Disaster Recovery, Unified Communications, VoIP
Education
SIES College of Management Studies 2011 — 2013
MBA, Business, Management, Marketing, and Related Support Services, First Class
Birla Institute of Technology and Science 2005 — 2010
B.S, Information Systems
Atomic Energy Central School 1994 — 1995
S.S.C) (C.B.S.E Board), Mathematics, Science
Bright House Networks April 2008 - October 2010
Adelphia Communications January 2004 - September 2006
Tele-Media Company November 1994 - January 2004
Skills
Telecommunications, Optical Fiber, Broadband, Wireless, DWDM, Computer Network..., Fiber Optics, Cellular Communications, Project Management, Cables, Call Center, Troubleshooting
Education
University of Alabama 2011 — 2014
B.S., Business Administration
Broward Community College 1999 — 2002
A.A., Business Administration / Management
Bright House Networks August 2009 - December 2014
Bright House Networks 2009 - 2014
Domino's Pizza December 2007 - August 2009
Skills
Customer Service, Microsoft Excel, Public Speaking, Microsoft Office, Team Building, Teaching, Leadership, Sales, Microsoft Word, Troubleshooting, Community Outreach, Research
Education
Alabama State University 1994 — 1999
Music Technology
Lithonia High School 1990 — 1994
General Diploma
Bright House Networks September 2013 - Present
Regions Financial Corporation March 2010 - September 2013
Regions Financial Corporation 2005 - 2010
Skills
Banking, Risk Management, Call Center, Lotus Notes, Auditing, Loans, Credit, Bank Secrecy Act, Credit Analysis, Consumer Lending, Vendor Management, Team Leadership, Commercial Lending, Financial Services, Credit Risk, Mortgage Lending, Commercial Banking, Call Centers
Education
University of Montevallo 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Auburn University at Montgomery
Bachelor of Business Administration (BBA), Marketing
Bright House Networks March 2010 - Present
Bright House Networks August 2007 - March 2010
Calvary Bible Church August 2005 - July 2006
Skills
Computers, Computer Science, Sequel, SQL, Sequel Viewpoint, Software, Microsoft Excel, Microsoft Office, Access, Report Writing
Education
UCLA 2006 — 2007
Philosophy
Bakersfield College 2003 — 2005
Liberal Arts and Sciences, General Studies and Humanities
Bright House Networks May 2014 - Present
4th Joint Communication Support Element March 2011 - May 2014
Verizon Small Business February 2004 - June 2006
MCI Corporation April 2001 - March 2004
Skills
Telecommunications..., Information Technology, Software Installation, Hardware Installation, Equipment Installation, Field Installation, Provisioning, Circuit Design, Project Management, Project Coordination, Routers, Troubleshooting
Education
Nova Southeastern University 2002 — 2006
Bachelor of Science in Business and Professional Management, Business Administration, Management and Operations
Baruch College 1982 — 1986
Bachelor of Applied Science (BASc), Marketing
Bright House Networks May 2011 - Present
Bright House Networks January 2006 - May 2011
Skills
Telecommunications, Call Centers, Employee Relations, Performance Management, Recruiting, VoIP, Onboarding, Wireless, Networking, Training, Customer Retention, Employee Engagement, Human Resources, Computers, Team Leadership, Customer Satisfaction, Leadership, Sales, Customer Service, Management, Troubleshooting, Customer Experience
Education
Bakersfield College
Bright House Networks January 2012 - Present
Telovations October 2010 - January 2012
Skills
Telecommunications, VoIP, IP, Troubleshooting, Wireless, Networking, Cisco Technologies, Call Centers, TCP/IP, Switches
Education
Auburn University