GMAC Insurance
Industry: Insurance company
DescriptionNational General Insurance, formerly the GMAC Insurance Group is a Winston-Salem, North Carolina-based property and casualty insurance company. The company was founded in 1920. The company is the only insurance company in the United States to origionate from within the automotive industry. Headquarters: Winston-Salem, North Carolina, United States Parent organization: National General Holdings CEO: Barry Karfunkel (27 Apr 2016–) Number of employees: 8,000 Founded: 1920 Subsidiaries: Affinity Group Plans, Inc, Navco Corp
GMAC Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at GMAC Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
GMAC Insurance Salaries. You can even request information on how much does GMAC Insurance pay if you want to. Learn about salaries, pros and cons of working for GMAC Insurance directly from the past employees.
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1,096 GMAC Insurance employees in database. Find out everything there's to know about GMAC Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
GMAC Insurance Employees
Inmar, Inc. March 2012 - Present
Inmar, Inc. June 2001 - March 2012
GMAC Insurance January 1993 - May 2001
Integon Life Insurance 1991 - 1993
Skills
ASP, VBScript, C#, JavaScript, Crystal Reports, Visual Studio, Silverlight, SSIS, T-SQL, Visio, SSRS, SQL, Microsoft SQL Server, VB.NET, SharePoint, MVC3, MVC4, LINQ, Json, Agile Methodologies, ASP.NET, Programming, Databases, Scrum, MySQL, Agile Project Management, IIS, WCF, AJAX, Stored Procedures, Access, MVC, XML, jQuery, Visual Basic, Oracle, HTML 5, TFS, .NET, Web Applications, Web Services, XSLT, Software Development, Entity Framework, SDLC, Web Development, CSS, Systems Analysis, HTML, Unit Testing
Education
High Point University 1993 — 1994
BS, Management Information Systems
Forsyth Technical College 1990 — 1991
AS, Business Computer Programming
Triad Insurance Partners Inusrance ConsultantAAA CarolinasFebruary 2008 - July 2011
GMAC Insurance January 2005 - February 2008
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Strategic Planning, Risk Management, Project Management, Business Analysis, Microsoft Word, Health Insurance, Process Improvement
Education
Guilford Technical Community College 2012 — 2014
Information Technology
University of North Carolina at Greensboro
Self Employed Author/Speaker September 2011 - Present
GMAC Insurance August 1995 - November 2012
Mary Kay Cosmetics October 1988 - March 1996
BB&T February 1989 - April 1990
Skills
Insurance, Property & Casualty..., General Insurance, Underwriting, Liability, Commercial Insurance, Process Improvement, Reinsurance, Commercial Lines, Risk Management, Legal Liability, Customer Service, Vendor Management
Education
Forsyth Technical Community College 2008 — 2008
Medical Terminology 121, 4.0
Forsyth County Career Center 1979 — 1980
Certificate
Parkland Senior High School 1978 — 1980
Diploma
State Farm October 2014 - Present
The Hanover Insurance Group October 2000 - October 2014
GMAC Insurance 1997 - 2000
Miller, Rapp, Herbers, Bruebaker and Terry Inc. 1994 - 1997
Skills
Underwriting, General Insurance, Insurance, Property & Casualty..., Enterprise Risk..., Commercial Insurance, Reinsurance, Risk Management, SAS, Actuarial Science, Commercial Lines, Casualty, Financial Risk, Liability, Data Analysis, Casualty Insurance, Access
Education
Illinois Wesleyan University 1990 — 1994
Mathematics
High Point Clinical Trials Center (HPCTC) and PharmaCore January 2015 - Present
TransTech Pharma, High Point Clinical Trials Center (HPCTC) and PharmaCore June 2013 - January 2015
International Market Centers July 2012 - June 2013
EMS Management & Consultants August 2008 - July 2012
GMAC Insurance 1997 - 2007
Skills
Benefits Administration, FMLA, Employee Relations, New Hire Orientations, I-9 Compliance, Talent Acquisition, Onboarding, New Hire Paperwork, Performance Management, Employee Benefits, Team Building, Human Resources, Succession Planning, Applicant Tracking..., Recruiting, Employee Engagement, Talent Management, Personnel Management, Workers Compensation, Organizational..., Technical Recruiting, Interviews, College Recruiting, Deferred Compensation, Employee Handbooks, Temporary Placement, Training, HR Policies
Education
High Point University
Allianz Global Corporate & Specialty (AGCS) July 2015 - Present
Firemans Fund Insuranace Company (Part of Allianz Global Corporate & Speciality / AGCS) May 2014 - July 2015
Fireman's Fund Insurance Company (Now Allianz Global Corporate & Specialty / AGCS) April 2013 - May 2014
GMAC Insurance May 2003 - January 2013
Edward Jones June 2002 - May 2003
Great American Insurance October 1988 - June 2002
Skills
Strategic Planning, Sales Management, Business Strategy, Marketing Strategy, Customer Service, Problem Solving, Research and..., Building Client..., Confidentiality, Communicate Effectively, Project Coordination, Procedural Development, Training, Database Development, Exceptional..., Proactivity, Exceptional Analytical..., Excel, PeopleSoft, Data Presentations, Communication, Microsoft Excel, CRM, Analytical Skills, Data, Research, Property & Casualty..., Databases, Casualty, Underwriting, Process Improvement, Call Centers, Claim, Vendor Management, Customer Satisfaction, Sales, Commercial Insurance, Management, Business Analysis, Claims Management, Liability, Leadership, Employee Benefits, Outlook, General Insurance, Umbrella Insurance, Visio, Forecasting, Health Insurance, Policy
Education
Hickey College 1980 — 1980
Graduate, Six Month Secretarial Program
St. Charles West High School 1976 — 1980
Graduate, General Studies W/Emphasis on Secretarial
Caleres, Inc. August 2010 - Present
Meridian Enterprises October 2007 - June 2010
GMAC Insurance July 2006 - October 2007
DSCI -Capgemini January 2006 - July 2006
Magellan Health Services October 2005 - January 2006
MaterialSoft January 2004 - October 2005
Skills
JSP, Spring, Tomcat
Education
Jawaharlal Nehru Technological University 1996 — 2000
B.Tech
St.Paul's Convent High School 1983 — 1993
Lee Hecht Harrison February 2015 - Present
Diamond Peak Advisors June 2012 - Present
InsuraMatch January 2014 - November 2014
Encharter Insurance October 2013 - November 2014
Board Experience 1996 - 2014
GMAC Insurance March 2010 - May 2012
Commerce Insurance January 2007 - December 2008
California State Automobile Association (AAA) September 1989 - January 2007
Golden Gate University 1989 - 1996
Skills
Insurance, Property & Casualty..., Underwriting, Casualty, Claim, General Insurance, Reinsurance, Liability, Risk Management, Commercial Insurance, Claims Management, Life Insurance, Mergers & Acquisitions, Executive Management, Legal Liability, Process Improvement, Financial Services, Marketing Strategy, Subrogation, Claims Handling, Liability Analysis, Employment Practices..., Call Centers, Commercial Lines, Property Damage, Finance, Customer Retention, Professional Liability, Umbrella Insurance, Employee Benefits, Business, Brokers, Workers Compensation, Actuarial Science, Inland Marine, D&O, Claim Investigation, Enterprise Risk..., Financial Risk, Investments, P&C Insurance, Health Insurance, Homeowners, Term Life Insurance, Fixed Annuities, Litigation Management, Excess, Expert Witness, Arbitration, Executive Coaching
Education
Harvard Business School 1999 — 1999
Advanced Management, Leadership
USC Gould School of Law
JD, Law
University of California, Santa Barbara
BA, Business Economics
University of Southern California - Marshall School of Business
MBT, Taxation
Leadership Strategies 2013 - Present
Central Georgia Technical College July 2010 - June 2013
Atlanta Roofing Company April 2009 - July 2010
GMAC Insurance November 2006 - April 2009
Skills
Problem Solving, Customer Centric..., Identifying Client Needs, Goal-oriented..., Solution Focused, Manage Client..., Leadership, Business Development, Strategic Planning, Team Building, Management Consulting, Leadership Development, Training, Strategy, Executive Coaching, Workshop Facilitation, Management, CRM, Process Improvement, Project Management, Program Management
Education
Georgia Institute of Technology 2002 — 2006
Bachelor of Science (B.S.), Business Management
IBM Global Process Services May 2014 - Present
IBM November 2013 - April 2014
PepsiCo March 2013 - November 2013
GMAC Insurance November 2004 - February 2013
GMAC Insurance August 2003 - November 2004
GMAC Insurance November 1999 - August 2003
Skills
Call Center, Leadership, Training, Call Centers, Coaching, Management, Employee Engagement, Customer Satisfaction, Customer Service, Customer Retention, Project Management, Insurance, Marketing
Education
Forsyth Technical Community College
GMAC Corporate Training
South Stokes High School
Central Refrigerated Service, Inc. January 2015 - Present
STARCON International, Inc. October 2014 - Present
Central Refrigerated Service, Inc. March 2008 - June 2014
United States Marine Corps November 2008 - November 2012
United States Marine Corps September 2007 - December 2007
United States Marine Corps December 2006 - September 2007
BancTec February 2006 - December 2006
GMAC Insurance August 2005 - August 2006
Midwest Technical Inspections, Inc. August 2004 - August 2005
Sears November 2003 - July 2004
Skills
Weapons, Military Experience, Security, Enforcement, Command, Navy, National Security, Team Building, Military Logistics, Military, Top Secret Security..., Class A CDL licensed..., •Working Knowledge of:..., Information Assurance, Analysis, Military Operations, Heavy Equipment...
Education
Associated Training Services 2014 — 2014
Certification, Heavy Equipment Operator/ Crane Operator, n/a
Kaplan University 2010 — 2012
Bachelor of Science (B.S.), Fire Science, 3.5
Harper College 2004 — 2006
Associate of Arts (A.A.), General Studies, 2.5
The Hanover Insurance Group July 2014 - Present
The Hanover Insurance Group July 2007 - July 2014
GMAC Insurance December 2004 - July 2007
GMAC Insurance October 1996 - December 2004
Skills
Insurance, Property & Casualty..., Claim, Sales, General Insurance, Account Management, Casualty, Underwriting, Sales Management, Sales Operations, Selling, Liability, Legal Liability, Commercial Insurance, Consultative Selling, Inland Marine
Education
Gettysburg College 1992 — 1996
BS, Management
Educational Travel Adventures / Vagabond Tours July 2013 - Present
Links Choice July 2012 - July 2013
Virginia School Boards Association February 2011 - February 2012
Verizon January 2007 - November 2010
State Farm Insurance January 2005 - December 2007
GMAC Insurance 2001 - 2003
Skills
Telecommunications, Customer Relations, Microsoft Office, Phone Skills, Database Administration, Insurance Claims, Data Entry, Estimating, Customer Service, Telephone Skills, Insurance, Training, Software Documentation, Time Management
Education
George Mason University 1997 — 2001
Bachelor of Science (B.S.), Public Administration
National Express LLC February 2015 - Present
National Express, LLC. May 2010 - Present
National Express May 2010 - July 2011
NATIONAL EXPRESS CORPORATION July 2008 - January 2010
GMAC FINANCIAL SERVICES April 2008 - July 2008
GMAC Insurance February 2006 - April 2008
Enterprise Rent a Car May 2003 - February 2006
Skills
Facebook, Sales, Marketing, Leadership, Process Improvement, Performance Management, Call Center, Marketing Strategy, Customer Service, Change Management, DDI Certified..., Strategy, Management, Team Leadership, Quality Assurance, Account Management, Interviews, Call Centers, CRM, Budgets, Strategic Planning, Training, Start-ups, Customer Satisfaction, Microsoft Excel, Coaching, Leadership Development, Team Building, Employee Training, Project Management
Education
Roosevelt University 2013 — 2015
Master of Training and Development, Educational/Instructional Technology
Roosevelt University 2013 — 2015
Masters of Training and Development
Fontbonne University 2001 — 2005
BA, Business Management & Administration
Francis Howell North
Tyson Foods February 2015 - Present
Meijer October 2012 - February 2015
Meijer February 2011 - October 2012
RMIC Corp 2008 - 2011
GMAC Insurance 2007 - 2008
Skills
Business Analytics, Data Analysis, SQL, Data Mining, Statistics, SAS, Predictive Modeling, Microsoft Excel, Business Intelligence, Predictive Analytics, Microstrategy, Retail, Department Start-up
Education
Grand Valley State University 2003 — 2007
B.S. in Statistics, Statistics, Mathematics
John Pursley & Associates November 2012 - Present
Advent-tageous January 1999 - Present
So-Well Insurance Agency August 2012 - November 2012
Colonial Life April 2012 - August 2012
Salem Auto Sales Inc January 2010 - April 2012
Combined Insurance July 2009 - January 2010
Long Insurance Services September 2006 - October 2008
GMAC Insurance March 2004 - August 2006
GMAC The Realty Team 2005 - 2006
GEICO January 2001 - April 2003
Skills
Employee Benefits, Insurance, Real Estate, Notary Public, Sales, Management, Health Insurance, Disability Insurance, Life Insurance, Long-term Care, Commercial Insurance, Direct Sales, Art, System Administration, Public Speaking, Term Life Insurance, Inside Sales, Fixed Annuities, Small Business, Administration, Auto Safety Inspector, Buyer Representation, First Time Home Buyers, Real Estate Transactions, Seller Representation, First Time Home Sellers, Move Up Buyers, Property, Curb Appeal, Home Staging, Referrals, Relocation Buyers, Buyers, Negotiation, Contract Negotiation, Rental Real Estate, Rentals, Military Relocations
Education
Dan Mohr Real Estate School 2006 — 2007
Real Estate Broker, Real Estate
The Rendleman Company 2000 — 2001
Insurance, Insurance
Forsyth Technical Community College 1995 — 1998
GMAC Insurance 2008 - 2010
GMAC Insurance 2006 - 2008
GMAC Insurance 2002 - 2006
Infinity Insurance 1994 - 2002
Bramalea Centers, Inc. 1987 - 1992
Education
Fuqua School of Business, Duke University 1992 — 1994
M.B.A., Strategic Marketing concentration
Furman University 1980 — 1986
Bachelor of Arts, Accounting
Renfro Corporation November 2012 - Present
GMAC Insurance May 1996 - October 2012
Lowes Companies May 1989 - May 1996
Skills
Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Underwriting, Typing, Outlook, Customer Service, Customer Experience, Customer Satisfaction, Organizational..., Supervisory Skills, Supervisory Experience, Call Centers, Management, Sales, Sales Management, Coaching, Process Improvement, Leadership, Training
Education
High Point University 2002 — 2003
Surry Community College 1991 — 1993
GMAC Insurance 2004 - 2012
US Airways October 1997 - December 2004
Skills
Customer Service, Teamwork, Customer Satisfaction, Public Relations, Call Centers, Process Improvement, Management, Outlook, Software Documentation, Team Building, Training, Microsoft Excel, Time Management, Insurance, Data Entry, Access, Human Resources, Team Leadership, Employee Relations, Customer Experience, Customer Retention, Leadership, Telephone Skills
Education
Carlson Travel Academy
Certificate, Tourism and Travel Services Management, 4.0
Forsyth Technical Community College
Grace Hill Settlement House Customer ServiceGMAC InsuranceJuly 2006 - November 2009
GMAC Insurance August 2006 - July 2008
Education
Fontbonne University 2006 — 2009
Masters of Management, Management
Normandy High School 1978 — 1981
Diploma, General Studies
Magellan Health Services September 2013 - Present
Mallinckrodt Pharmaceuticals September 2012 - September 2013
SyllogisTeks June 2012 - September 2012
eCapital Advisors October 2010 - June 2012
GMAC Insurance May 2007 - October 2010
Madison County Transit December 2004 - May 2007
Skills
Cognos, TM1, Training, Business Process..., Dashboard, Data Warehousing, Business Intelligence, Management, OLAP, Business Analysis, Data Modeling, Crystal Reports, Business Objects, SDLC, Requirements Analysis
Education
Illinois State University 2000 — 2004
Bachelor of Science (B.S.), Telecommunications Management
Southern Illinois University, Edwardsville 1999 — 2000
Arthur J. Gallagher & Co. June 2011 - Present
Affirmative Insurance November 2009 - March 2011
Esurance 2003 - 2009
Old American County Mutual 1999 - 2003
GMAC Insurance 1996 - 1999
Progressive Insurance 1986 - 1996
Jacobs & Goodman, Attorneys at Law 1985 - 1986
Skills
Property & Casualty..., Claims Management, Claim, Casualty, General Insurance, Liability, Legal Liability, Property Damage, Insurance, Claim Investigation, Subrogation, Risk Management, Litigation Management, Commercial Insurance, Liability Analysis, Claims Handling, Casualty Insurance, Commercial Lines, Claims Resolution, Personal Injury, Workers Compensation, Investigation, Professional Liability, Reinsurance, Underwriting, Inland Marine, Brokers, Public Liability, CPCU, Insurance Law, Adjustments, Excess, Employment Practices..., Homeowners, Health Insurance, Adjusters, Umbrella Insurance, Property Claims, D&O
Education
Indiana State University 1980 — 1984
Bachelor’s Degree
Lenders One April 2008 - Present
GMAC Insurance June 2004 - February 2008
Education
Indiana University Bloomington 1978 — 1982
Education, Education
PartsSource Inc. June 2015 - Present
Fleetmatics July 2014 - January 2015
Step 2 Company May 2013 - March 2014
GMAC Insurance December 2011 - May 2013
Victoria's Secret September 2011 - July 2012
AT&T November 2000 - February 2010
Skills
Customer Satisfaction, Customer Retention, Management, Training, Call Centers, Customer Service, Sales, Customer Experience, Leadership, Negotiation, Time Management, Team-oriented, Close Attention to..., Work Well Independently, Account Management, Microsoft Office, Team Building, Teamwork
Education
Hiram College 2008 — 2010
Business, Management, Marketing, and Related Support Services
Shaw High School 1993 — 1994
High School Diploma
Hanesbrands Inc. July 2013 - Present
City of Winston-Salem March 2008 - July 2013
GMAC Insurance June 1993 - June 2007
Skills
Employee Management, Talent Acquisition, Microsoft Office, Supervisory Skills, Microsoft Word, Payroll, Customer Service, Leadership Development, Human Resources, Training, Employee Relations, Public Speaking, Conflict Resolution, Microsoft Excel, Administrative Support, Payroll Processing, Six Sigma Training, Trainer, ICIMS Applicant Tracking, Corporate Recruiter..., Administrative..., Lean Process Improvement, Member of Toastmasters, Organizational..., Corporate Recruiting
Education
Winston-Salem State University 2010 — 2012
Bachelor's degree, Psychology, 4.0 GPA
Forsyth Technical Community College 1990 — 1993
Associate of Arts and Sciences (A.A.S.), Banking & Finance
Palace Sports & Entertainment May 2013 - Present
Palace Sports & Entertainment October 2011 - Present
Promotional Impact/ Green Giftz October 2008 - October 2011
GMAC Insurance May 2007 - August 2007
Skills
Accounting, Sales, Project Management, Invoicing, Microsoft Excel, Outlook, Budgets, PowerPoint, Microsoft Word, General Ledger, Microsoft Office, Inventory Management, Customer Service, Teamwork, Analysis
Education
Grand Valley State University 2003 — 2008
BSA, Finance, Economics, Accounting
Notre Dame Preparatory 1999 — 2003
FM Global July 2012 - Present
GMAC Insurance February 2000 - July 2012
DecsionOne January 1995 - February 1999
Family Partnership/Frederick County, MD January 1989 - December 1994
Skills
Experienced..., Microsoft Office 2007, Microsoft Publisher
Education
Frederick Community College
Arts & Sciences
Middletown High School
Time Warner Cable Business Class 2012 - Present
GLOBALFOUNDRIES 2010 - 2012
Wellesley College 2000 - 2009
GMAC Insurance 1997 - 1999
GE 1993 - 1997
Skills
Cisco Technologies, Disaster Recovery, VoIP, Avaya, Networking, Video Conferencing, Telecommunications, Call Center, System Administration, Project Management, Microsoft Office, Customer Service, Sla, Cisco Call Manager, Relational Databases, Wiring, Voice Mail, Invoicing, Policy Analysis, Structured Cabling, Cloud Computing, Salesforce.com, Call Centers, Start-ups, Contract Negotiation
Education
Siena College 1989 — 1991
B.S, Finance
Hudson Valley Community College 1987 — 1989
A.S, Business Administration
Epes Logistics Services, Inc. March 2013 - Present
GMAC Insurance August 2002 - December 2012
State Farm March 1999 - June 2002
Travelers March 1996 - March 1999
A Agency 1994 - 1996
Skills
Customer Service, Call Center, Insurance, Software Documentation, Claim, Process Improvement, Outlook, Property & Casualty..., Teamwork, Training, Purchasing, Inventory Management, Customer Satisfaction, Team Building, Leadership, Customer Retention, Time Management, Human Resources, Data Entry, Team Leadership, Sales, Coaching, Management, Budgets, Account Management, Microsoft Excel, Forecasting, Negotiation, Vendor Management, Operations Management, Sales Operations, Performance Management, Strategic Planning, Project Planning, Sales Management, Call Centers
Education
Forsyth Technical Community College 2013 — 2013
Human Resources Development Employability Lab
The Rendleman Company 2013 — 2013
Fulton Montgomery Community College
Computer Graphics Courses
Gloversville High School
National General Insurance December 2013 - Present
UIG. The Agent Agency. August 2013 - December 2013
Acrey Insurance Agency August 2011 - October 2013
GMAC Insurance July 2007 - August 2012
Insurers Unlimited Inc May 2002 - July 2007
Volvo Financial Services January 1999 - May 2002
Skills
Commercial Insurance, Underwriting, Property & Casualty..., Insurance, Workers Compensation, Liability, Commercial Lines, Casualty, General Insurance, Risk Management, Umbrella Insurance, Brokers, Homeowners, Personal Auto, Transportation, Successful Business..., BOP, Sales Operations, Training, Professional Liability, Life Insurance, Term Life Insurance, Inland Marine, Claims Management
Education
Guilford College 1991 — 1995
Bachelor of Science, Management
Durham Academy 1987 — 1991
Wipro Technologies October 2005 - Present
GMAC Insurance 2007 - 2008
Rebaca Technologies April 2003 - October 2005
Skills
Requirements Analysis, SOA, Java Enterprise Edition, Software Project..., SDLC, Struts, Solution Architecture, Global Delivery
Education
Gujarat University 1999 — 2003
Bachelor of Engineering in Information Technology
Mastercard WorldWide September 2006 - Present
GMAC Insurance May 2003 - August 2006
Kaiser Permanente October 2000 - October 2002
Tata Consultancy Services August 1995 - February 1998
Skills
Agile Methodologies, SOA, SDLC, Unix, Requirements Analysis, XML, Oracle, SQL, Business Analysis, Test Management, ASP.NET, Microfocus, Web Applications, Project Management, COBOLII, DB2, Xpediter, Endeavor, Pega PRPC, CAMS, Quality Center, QTP, VSAM, JCL, CICS, Fileaid, Workbench, Visual Studio, Toad, WinSCP, PL/SQL, Software Engineering
Education
Webster University
Now studying, Business Administration and Management, General
Jadavpur University 1993 — 1995
M.S, Computer Science
Madurai Kamaraj University 1988 — 1992
B.E, Computer Science
Girl Scouts of Ohio's Heartland November 2014 - Present
American Red Cross November 2013 - August 2014
The American Red Cross July 2011 - November 2013
American Red Cross of Greater Columbus March 2006 - July 2011
Project Control Systems January 2005 - March 2006
Century Insurance Group May 2003 - January 2005
American Red Cross of Greater Buffalo October 2001 - September 2002
ClientLogic 2000 - 2001
Southern General / Insurance House 1999 - 2000
GMAC Insurance 1997 - 1999
Education
Houghton College
BS, Management
Goodwill Industries of Central North Carolina, Inc May 2010 - Present
GMAC Insurance January 2000 - February 2010
Office Depot January 1998 - January 1999
Skills
Recruiting, Training, Development & delivery..., Workshop Facilitation, Public Speaking, Human Resources, Non-profits, Coaching, Leadership Development, Social Networking, New Hire Orientations, Benefits Administration, Sales, Interviews, Leadership, Employee Training, Nonprofits, Instructional Design, Management, Team Building, Executive Coaching, Succession Planning, Payroll, Performance Management, Career Counseling, E-Learning, Event Planning, Talent Management, Onboarding, Curriculum Design, HR Policies, Organizational..., Employee Relations, HRIS, Software Documentation, Resume Writing, Community Outreach, Conflict Resolution, Career Development, Fundraising, Teaching, Staff Development, Job Fairs
Education
High Point University 2007 — 2010
B.A, Human Relations-Business Sector
Fit In Your Pants, LLC 2013 - Present
GMAC Insurance March 2008 - March 2012
LandAmerica Financial Group October 2004 - October 2007
Skills
Personal Training, Fitness Instruction, Weight Loss Coaching, Corporate Wellness, ACE Certified Personal..., Weight Loss, Health Coach, Great Motivator, Exercise, Engaging Speaker, Sales Management, Sales, Account Management, Marketing, Direct Sales, Customer Retention, Team Building, Small Business, New Business Development, Marketing Strategy, Sales Process, Selling, Insurance, Coaching, Customer Satisfaction, Management, Customer Service, Cold Calling, Strategic Planning, Sales Presentations, Negotiation, B2B, Product Marketing, Event Management, Management Consulting, Market Planning, Lead Generation, Product Development, Social Media Marketing, Wellness Coaching
Education
American College of Exercise (ACE) 2012 — 2013
Personal Trainer Certificate, Health Coach Certificate, Personal Training/Health Coaching
Hodges University 2006 — 2008
MSM, Management/Marketing
International College 2001 — 2003
BS, Management
National Academy of Sports Medicine
Weight Loss Specialist certificate, Health and Physical Education/Fitness
Macy's Systems and Technology March 2011 - Present
Georgia Public Broadcasting October 2008 - October 2010
Imagine This Creative October 2003 - October 2008
GMAC Insurance February 2007 - June 2008
Matlock Advertising & PR December 2002 - December 2006
KPMG Peat Marwick 2001 - 2002
Towers Perrin 1995 - 1999
Skills
Art, Web Development, Interactive Advertising, Leadership, Creative Direction, Advertising, Graphic Design, Social Media, User Experience, Graphics, Brand Development, SEO, Information Architecture, Digital Strategy, Digital Media, Social Media Marketing
Education
Georgia State University
Bachelors, Art & Design
AmTrust North America June 2015 - Present
Office Depot October 2014 - Present
Sedgwick CMS January 2010 - October 2014
Arthur J. Gallagher and Co. January 2007 - November 2009
Zurich North America April 2001 - February 2007
GMAC Insurance September 1999 - April 2001
Liberty Mutual Insurance January 1993 - September 1999
Skills
Claims Management, Claim, Subrogation, Claim Investigation, Litigation Management, Legal Liability, Casualty, Claims Handling, Property & Casualty..., Liability, Commercial Lines, Workers Compensation, Insurance, Commercial Insurance, Professional Liability, General Insurance, Risk Management, Claims Resolution, Mediation, Process Improvement
Education
Grand Canyon University 2011 — 2013
Bachelors Degree, Business Administration in Entreprenurial Studies
St. Thomas University
Associates Degree, Elementary Education and Teaching
The Skolnick Weiser Law Firm, LLC May 2014 - Present
Self February 2014 - April 2014
TAXI Talent Management December 2012 - August 2013
Fiction Writer April 2010 - July 2013
WellCare of Ohio, Inc. March 2013 - June 2013
GMAC Insurance August 2012 - February 2013
Inexpensive Medical Record Reviews, Inc. January 2011 - December 2012
Moscarino & Treu, LLP January 2005 - December 2009
Squire, Sanders & Dempsey, LLP June 2003 - December 2004
Garson and Associates, LLC November 1999 - January 2003
Skills
Product Liability, Medical Malpractice, Litigation, Workers Compensation, Research, Writing, Personal Injury, Nursing, Detailed Analysis, Published Author, Hyperlinking supporting..., Organize Medical..., Medical Records Summary, Chronology - Word/Open..., Locate Experts and..., Missing items list from..., Nurse Paralegal, Legal Nurse Consultant, Assist with all phases..., Deposition summary..., Microsoft Word, Microsoft Excel, Adobe, Outlook Express, Quark Xpress, Quicken, Needles, Open Office, Concordance and I-Pro..., Internet Research, Prep for complex..., Hyperlink narrative..., Nursing Home Case..., In-house Training of 12..., Create Pleading Index, Maintain Docket Calendar, Timelines, Chronology, Medical record requests..., Medical Analyst, Medical record reviews, Indexed Arbitration and..., Exhibits for deposition..., Expert submission..., Specials packet to..., Medical billing review..., Medical Records, Medicine, Bookkeeping, Medical record...
Education
Wellcare University of Ohio 2013 — 2013
Certificates of completion, HEDIS Training
Mercy School of Nursing: Hospital 1973 — 1975
RN, Nursing
John Carroll University 1971 — 1973
Pre-Med, Pre-med
State Auto Insurance May 2013 - Present
GMAC Insurance January 2007 - May 2013
Johnson Insurance and Asscociates July 2006 - January 2007
CBIZ Benefits and Insurance December 2004 - May 2006
Kinghorn Insurance May 2003 - December 2004
CBIZ January 1999 - May 2003
Skills
Goal-oriented..., Self-motivated Team..., Strong organizational..., Strong lead development..., Excellent communication..., Customer Service, Management collaboration, Business negotiation, Sales force training, Territory Account..., Telecommunication skills, Computer proficient, Electronic Data..., Client assessment and..., Contract..., Sales analysis, Strategic Account..., Sales Force Development, Negotiation, Sales Analysis, Telecommunications, Selling, CRM, Sales, Leadership, Sales Process, Marketing
Education
University of Phoenix 2006 — 2008
MBA, Business Adminstration
University of Phoenix 2003 — 2005
B.S., Business Administration
Frostburg State University 2000 — 2002
B.S., Business Administration
Mosaic Consulting Group, LLC May 2015 - Present
Ultimate Software April 2013 - September 2014
CareerBuilder.com June 2012 - May 2013
Hyundai Capital America April 2010 - March 2011
GMAC Insurance November 2006 - March 2009
The Hartford October 2002 - November 2006
Safeco November 1998 - July 2001
National City Bank December 1996 - November 1998
Skills
Process Improvement, Management, CRM, Account Management, Leadership, Customer Service, Training, Marketing, Strategy, Team Building, Analysis, Customer Satisfaction, Performance Management, Coaching, Call Centers, Sales, Vendor Management, Problem Solving, Operations Management, Product Management, Sales Operations, Strategic Planning, Insurance, Business Development, Leadership Development, Change Management, Recruiting, P&L Management, Customer Retention, Cross-functional Team..., Project Management, Human Resources, Talent Management, Customer Relations, Call Center, Mentoring, Competitive Analysis, Talent Development, Team Leadership, Program Management, Business Strategy, Employee Engagement
Education
Kennesaw State University - Michael J. Coles College of Business 2010 — 2012
Master of Business Administration (MBA), Business
Indiana University - Kelley School of Business 1996 — 2002
Bachelor of Science, Marketing/Distribution Management
Laurel University May 2015 - August 2015
Laurel University April 2014 - May 2015
North State Communications 2007 - 2012
Freddie B's Sports Bar & Grill 2005 - 2006
Ham's Restaurant 2004 - 2005
GMAC Insurance 1999 - 2004
Skills
Teamwork, Leadership, Microsoft Office, Media Relations, Quantitative Research, iMovie, Social Media, Final Cut Pro, SPSS, Internal & External..., InDesign, Communication &..., Event Planning &..., Audacity, Customer Service, Project Management, Multitasking, Public Relations, Strategic Communications, Marketing, Event Planning, Marketing Communications, Social Media Marketing, Press Releases, PowerPoint, Sales, Research, Time Management, Training
Education
High Point University 2011 — 2013
Master of Arts (M.A.), Strategic Communication, 3.81
Wake Forest University 1995 — 1999
Bachelor of Arts (B.A.), Communication, General
ResMed January 2015 - Present
Intuit May 2014 - December 2014
PETCO Animal Supplies, Inc. July 2011 - May 2014
GreatCall November 2009 - July 2011
24 Hour Fitness August 2007 - November 2009
BB&T August 2006 - May 2007
GMAC Insurance March 2005 - August 2006
Skills
Competitive Analysis, Analytics, Forecasting, Direct Marketing, Marketing Strategy, Strategic Planning, Market Research, Pricing, Microsoft Excel, Cross-functional Team..., Marketing, Business Analysis, Customer Service, Advertising, Negotiation, Merchandising, Access
Education
High Point University 2005 — 2007
MBA, Business Administration and Management, General
The University of Georgia 1999 — 2002
BA, Political Science
Precision Fabrics Group January 1998 - Present
GMAC Insurance 1995 - 1997
Southern National Bank 1993 - 1995
Skills
Business Intelligence, ERP, Software Project..., Project Management, Business Analysis, Microsoft SQL Server, Business Intelligence..., RPG, Software Development, Team Leadership, IT Management, IT Project & Program..., SQL Developer, VB.NET, ETL Tools, Dreamweaver, Web Design, HTML, CSS, Barcode Technology, TL Ashford, Robot Scheduler, SharePoint
Education
University of Phoenix 2003 — 2005
MBA, Technology Management
Danville Community College
AAS, Technology
Gardner-Webb University
BS, Business
EPIC March 2013 - Present
MDT Consulting, Inc. October 2012 - March 2013
LeaseTerm Solutions (LTS) September 2010 - September 2012
Aon Risk Solutions 2005 - 2010
GMAC Insurance 2003 - 2005
The McCart Group 2001 - 2003
DealerCentric 2000 - 2001
Enfotrust Networks 1999 - 2000
Chubb 1995 - 1999
Rutgers University 1993 - 1994
Skills
Underwriting, Strategic Planning, Sales Management, Marketing Management, Business Strategy, Executive Management, Insurance, New Business Development, Team Building, Business Planning, Start-ups, Change Management, CRM, Cross-functional Team..., Management, Marketing, Negotiation, Business Development, Team Management, Strategy, Leadership Development, Risk Management, Strategic Partnerships, Leadership, Business Intelligence, Training, Marketing Strategy, Real Estate, Mergers & Acquisitions, Salesforce.com, Program Management, Sales, E-commerce, Sales Operations, Organizational..., Project Management, Recruiting, Property & Casualty..., Consulting, Commercial Insurance, Due Diligence, Business Process..., Brokers
Education
Harvard Business School Executive Education 2015 — 2015
Certificate Program, Finance for Senior Executives
University of Pennsylvania - The Wharton School 1998 — 1998
Certificate Program, Insurance Executive Development Program
The University of Chicago - Booth School of Business 1997 — 1997
Certificate Program, Strategic Marketing Program
Chubb School of Insurance 1995 — 1995
Insurance Education & Training Program, Commercial Property & Casualty Insurance
Rutgers University-New Brunswick 1993 — 1995
MSW, Administration, Policy Development & Planning
Rutgers University-New Brunswick 1985 — 1989
BA, Political Science & History
Corvisiero Literary Agency June 2013 - Present
Corvisiero Literary Agency March 2013 - June 2013
Self Employed January 2012 - September 2012
St. Jude Children's Research Hospital June 2009 - December 2011
ALSAC St. Jude September 2007 - June 2009
GMAC Insurance September 2003 - May 2007
Skills
Public Speaking, Fundraising, Non-profits, Marketing, Direct Marketing, Social Media, Customer Service, Public Relations, Research, Facebook, Leadership, Strategic Planning, Marketing Communications, Publishing, Press Releases, Social Networking, Blogging, Nonprofits
Education
Salem College 2004 — 2005
Bachelor of Arts, Communication
Hanover College 1998 — 2002
Spanish
Reynolds American, Inc. April 2015 - Present
SilkRoad technology April 2007 - April 2015
TheClevelandFan January 2006 - July 2011
Republic Mortgage Insurance Company June 2002 - April 2007
GMAC Insurance February 1997 - June 2002
AMP Incorporated 1990 - February 1997
Skills
Security Management, Infrastructure Security, Web Project Management, Disaster Recovery, Cloud Computing, Compliance, SaaS, Security, Business Continuity, Risk Management, CISSP, Information Technology, Vendor Management, Enterprise Software, IT Strategy, ITIL, Salesforce.com, Leadership, Integration, Strategic Planning, Solution Selling, Program Management, Business Analysis, Management, Process Improvement, Account Management, Software Documentation, Strategic Partnerships, CRM, Start-ups, Professional Services, Team Building, Outsourcing, Business Process..., Product Management, Training, Strategy, Data Center, Executive Management, Enterprise Architecture, Business Intelligence, Project Management
Education
High Point University
Bachelors, Business Administration and Economics
Shelby Senior High
Wells Fargo June 1996 - Present
GMAC Insurance 2001 - 2004
Ryan's Restaurant 1984 - 1994
Skills
Business Analysis, SDLC, Process Improvement, Banking, Loans, Management, Risk Management, Vendor Management, Financial Services, Leadership, Series 7, Portfolio Management, Visio, Mortgage Lending, Requirements Analysis, MS Project, Commercial Lending, Requirements Gathering
Education
Wake Forest University 1991 — 1993
Bachelor of Arts (BA), Psychology
Forsyth Technical Community College
Meemic Insurance Company October 2013 - Present
GMAC Insurance 2007 - 2013
AssuranceAmerica 2004 - 2007
Infinity Insurance 1995 - 2004
Skills
Insurance, Property & Casualty..., Underwriting, Competitive Analysis, Pricing, Process Improvement, Account Management
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2000
MBA
University of Michigan
Major Financial Services Firm July 2008 - Present
CVS Caremark March 2008 - July 2008
Resolvit Resources May 2007 - March 2008
Wachovia 2006 - 2007
Salem Health Solutions 2000 - 2006
GMAC Insurance 1997 - 2000
Skills
Datastage, Oracle Identity Manager, Sailpoint, Oracle Exadata, Informatica, Teradata, Netezza, Master Data Management
Education
James Madison University 1984 — 1988
B.M., Music
Measurement Incorporated 2012 - Present
CSC 2011 - 2012
LabCorp 2009 - 2010
GMAC Insurance June 2000 - November 2008
Trecom\DMR 1988 - 2000
Computer Horizons 1986 - 1988
Informatics 1984 - 1986
Allstate 1982 - 1984
Skills
MS Project, PMP, Vendor Management, Business Analysis, CICS, Requirements Analysis, IT Management, Coaching, DB2, Team Building, Problem Solving, Customer Relations, Budgeting, Team Leadership, PMO, Microsoft Office, SQL, Business Management, Insurance, Excel
Education
Warrensville High School 1975 — 1977
Howard University
Travelers Insurance December 2005 - Present
GMAC Insurance 2004 - 2005
Windsor Insurance January 1999 - January 2001
Travelers Insurance January 1998 - January 2001
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2000
MBA, Finance
University of South Florida 1991 — 1996
BS, Finance
GMAC Insurance Contract ManagementNovant HealthMay 2009 - Present
GMAC Insurance 1989 - 2007
GMAC Insurance 1989 - 2007
Education
High Point University 2000 — 2007
Psychology
Guilford Technical Community College 1986 — 1990
Associates Degree in Commercial Art & Advertising Design, Art
South Stokes High School 1983 — 1986
Stillwater Insurance Group March 2014 - Present
GMAC Insurance September 2010 - March 2014
GMAC Insurance July 2007 - September 2010
Allstate Insurance 2006 - 2007
Allstate Insurance 2005 - 2006
Allstate Insurance 2001 - 2004
Skills
Insurance, Property & Casualty..., Underwriting, General Insurance, Casualty, Claim, Pricing, Risk Management, Process Improvement, Liability, Business Analysis, Product Management, Analysis, Leadership, Competitive Analysis, Negotiation, Casualty Insurance
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2000
BBA, Risk Management and Insurance
Gordon College 1996 — 1998
Associate of Arts, General Studies
National General Insurance December 2009 - Present
GMAC Insurance November 2006 - December 2009
Progressive Insurance January 2004 - October 2006
Coca-Cola Enterprises June 2002 - December 2003
Progressive Insurance May 2001 - June 2002
Education
Weatherhead School of Management at Case Western Reserve University 2005 — 2009
MBA, Marketing
Georgia State University - J. Mack Robinson College of Business 2008 — 2008
Marketing
Kent State University 1997 — 2001
Bachelor of Business Administration, Accounting
National General Insurance October 2013 - Present
East Forsyth High School Friends of the Theatre 2013 - 2014
East Forsyth High School Friends of the Theatre 2013 - 2014
Essent Guaranty, Inc. September 2009 - September 2013
Effectur September 2008 - August 2010
Volvo IT North America April 2007 - September 2008
GMAC Insurance 1992 - 2007
GMAC Insurance ( Integon ) 1992 - 2007
Skills
.NET, Networking, Software Development, Visual Basic, Troubleshooting, Servers, Databases, Oracle, SDLC, Microsoft SQL Server, Unix, SQL, Data Modeling, Performance Tuning, Requirements Analysis, SSIS, Java, SSRS, Solaris, High Availability, Data Warehousing, Visio, ETL, Disaster Recovery, Business Intelligence, Data Warehouse..., T-SQL, Infrastructure, AIX, PL/SQL, Requirements Gathering, IT Strategy, Information Technology, XML, Erwin, Database Design, SQL Tuning, Enterprise Architecture, DB2, SharePoint
Education
Guilford College 2006 — 2010
Bachelor of Science (BS), Computer Information Systems
Guilford Technical Community College 1980 — 1983
Associate's degree, Electronics Engineering Technology
DIRECTV February 2010 - Present
CSC November 2007 - February 2010
GMAC Insurance February 1997 - November 2007
USMC 1993 - 1997
Skills
Business Analysis, Clarity, Leadership, Management, PMO, Process Improvement, SDLC, Software Development, Web Development, Visio, HTML, JavaScript
Education
High Point University 1998 — 2002
BS, CIS - Development
US Marine Corps 1993 — 1997
USMC, IT Marine
Greater Triad Postal Customer Council April 2007 - Present
GMAC Insurance January 2009 - June 2013
GMAC Insurance January 2001 - December 2008
Burlington Industries October 1995 - December 2000
Triad Prefinish and Lumber Sales 1991 - 1993
Lowe's Companies, Inc. 1983 - 1991
Skills
Vendor Management, Process Improvement, Program Management, Management, Training, Project Management, Analysis, Business Process..., Budgets, Business Analysis, Team Building, Sales
Education
Guilford Technical Community College 1993 — 1995
AAS, Business Computer Programming
University of North Carolina at Greensboro 1982 — 1983
MA, Theatre
University of North Carolina at Chapel Hill 1977 — 1981
BA, Dramatic Art
AstraZeneca Pharmaceuticals US 2008 - Present
Santarus, Inc. September 2004 - July 2008
AstraZeneca Pharmaceuticals August 2000 - September 2004
Reliance Insurance October 1998 - August 2000
GMAC Insurance June 1990 - October 1998
Skills
Pharmaceutical Sales, Gastroenterology, Cardiology, Pulmonology, Endocrinology, Hypertension, Pharmaceutical Industry, Diabetes, Urology, Managed Care, Allergy, Hospital Sales, Internal Medicine, Market Access, Nephrology, Rheumatology, Sales Effectiveness, Sales Force Development, Sales Operations, Therapeutic Areas
Education
Hartwick College 1984 — 1988
Enterprise Holdings March 2014 - Present
Enterprise Holdings May 2008 - February 2012
Enterprise Holdings May 2007 - May 2008
Enterprise Holdings April 2006 - May 2007
TALX Corporation October 2004 - April 2006
GMAC Insurance July 2002 - October 2004
Skills
Analytic Thinking, Management, Software Quality..., Training, Account Management, Customer Retention, Customer Satisfaction, Critical Thinking, Sales, Time Management
Education
Illinois State University 1998 — 2002
Bachelor's degree, Public Relations/Image Management
Dinners On The Porch March 2011 - Present
GMAC Insurance December 2005 - February 2011
Skills
Insurance, Property & Casualty..., Marketing
Education
Hollins University 1991 — 1995
Episcopal High School
Volvo Trucks October 2013 - Present
Volvo Trucks June 2012 - October 2013
Volvo Trucks December 2010 - June 2012
Slowbird Design October 2008 - December 2010
Mark Henry Enterprises February 2007 - October 2008
GMAC Insurance January 2003 - February 2007
GMAC Insurance January 1997 - January 2003
GMAC Insurance (formerly Integon Insurance) January 1994 - January 1997
Skills
SnagIt, Blended Learning, Adult Education, Organizational..., Performance Improvement, Performance Management, Flash, Project Management, Coaching, Dreamweaver, Process Improvement, Budgets, Instructional Design, Strategy, Management, Employee Training, Training, Change Management, Consulting, Training Delivery, Graphic Design, Program Management, Needs Analysis, Leadership, Team Building, Strategic Planning
Education
Hamilton College 1988 — 1993
B.A, Womens Studies
B/E Aerospace August 2011 - Present
GMAC Insurance August 2008 - November 2011
GMAC Insurance October 2006 - August 2008
GMAC Insurance September 2005 - October 2006
Wells Fargo Financial June 2002 - May 2005
Skills
Essbase, Business Intelligence, Financial Analysis, Forecasting, Process Improvement, Finance, Financial Modeling, Budgets, Variance Analysis, Management, Business Analysis, Visio, Strategic Financial..., Capital Budgeting, Purchasing, Project Finance, SAP, JDE One World, Oracle E-Business Suite, Hyperion HFM
Education
High Point University 2007 — 2010
MBA
Trinity University 1997 — 2001
Bachelor of Science in Business Administration, Major: Finance, Minor: Economics
Mercy Health Systems 2008 - Present
GMAC Insurance August 1989 - February 2008
Skills
ETL, Business Objects, Visio, Business Intelligence, Software Project..., Agile Development and..., Resource Management, Excel, Version One
Education
Illinois State University
Bachelor of Science (BS), Computer Science
GMAC Insurance
Skills
Disaster Recovery, Data Center, Cisco Technologies, Cisco VPN, System Administration, Cisco Nexus, VPN, Vendor Management, Wireless Networking, CCNA, Business Analysis, Telecommunications, Servers, Visio
Education
Gardner-Webb University 1996 — 1998
H&R Block December 2014 - Present
NGIC September 2014 - December 2014
GMAC Insurance October 2007 - September 2014
GMAC Financial Services 2000 - October 2007
Skills
Disaster Recovery, Visio, System Administration, Citrix, SDLC
Education
High Point University 1998 — 2000
Bachelor of Science (BS), Computer/Information Technology Administration and Management, Summa Cum Laude
MasterCard April 2011 - Present
Wells Fargo Advisors, LLC September 2009 - March 2011
GMAC Insurance July 1997 - November 2008
Edward Jones January 1985 - July 1997
Education
Fontbonne University 1980 — 1985
B.S., Mathematics / Computer Science
Scottrade Project ManagerGMAC Insurance1999 - 2007
GMAC 1999 - 2007
GMAC Insurance January 2004 - October 2006
GMAC Insurance November 2002 - December 2004
Skills
Agile Methodologies, Analysis, Business Analysis, Business Intelligence, Business Process, Business Process..., CRM, Change Management, Cross-functional Team..., Data Center, Data Modeling, Data Quality, Data Warehousing, Financial Services, IT Management, IT Strategy, Insurance, Leadership, MS Project, Management, PMO, Process Improvement, Program Management, Project Management, Project Planning, Project Portfolio..., SDLC, Software Project..., Team Leadership, Vendor Management, Visio, Waterfall
Education
Fontbonne University 1997 — 1999
University of Missouri-Saint Louis 1985 — 1990
BSBA, Marketing & Finance
Toyota Financial Services September 2012 - Present
Toyota Financial Services February 2008 - September 2012
GMAC Insurance 2004 - 2008
The Auto Club Group 2000 - 2004
Consumer Pulse 1998 - 2001
Education
Fontbonne University 2005 — 2007
Master of Business Administration
Oakland University 1999 — 2003
Bachelor of Science, Biology
Fidelity Investments April 2007 - Present
GMAC Insurance May 2006 - December 2006
Wachovia June 2005 - January 2006
Gilbarco Veeder-Root November 2004 - June 2005
Qualcomm May 2004 - November 2004
Manage Data Group April 2003 - May 2004
Manage Data Group April 2003 - May 2004
VF Services January 2001 - July 2001
Education
University of North Carolina at Greensboro 2005 — 2007
MS, Information Technology and Management
Guilford Technical Community College 2001 — 2003
AAS, Computer Progamming
University of North Carolina at Greensboro 1999 — 2001
BS, Information Systems and Operations Management
Guilford Technical Community College 1996 — 1999
AAS, Information Systems
National General Insurance January 2013 - Present
GMAC Insurance March 1988 - December 2012
GMAC Insurance Management Corporation March 1988 - December 2012
GMAC Insurance Management Corporation March 1988 - December 2012
GMAC Insurance March 1988 - December 2012
US Army Reserves September 1984 - December 2006
US Army December 1983 - November 2006
US Army Reserves September 1984 - October 2006
Skills
Insurance, Process Improvement, Underwriting, Property & Casualty..., Call Center, Leadership, Training, Team Building, General Insurance, Customer Service, Casualty, Coaching, Liability, Workers Compensation, Visio, Outlook, Risk Management, Health Insurance, Employee Benefits, Account Management, Call Centers, Management, Human Resources, Marketing, Claim Investigation, Customer Retention, Microsoft Excel, Time Management, Life Insurance, Umbrella Insurance, Brokers, Professional Liability, Legal Liability, Claims Resolution, Homeowners, Liability Analysis, Casualty Insurance
Education
Forsyth Tech 1989 — 1990
Forysth Technical Community College 1989 — 1990
business degree, Accounting; Business math, Excel, Business Administration and basic Business Law
Forsyth Technical Community College
Corporate College Services, Inc. February 2014 - Present
Columbia College 2012 - Present
Cabrillo Coastal General Insurance Agency, LLC March 2015 - Present
Cypress Property & Casualty Insurance Company August 2014 - January 2015
Cypress Property & Casualty Insurance Company September 2012 - August 2014
Citizens Property Insurance October 2008 - September 2012
Arbitration Forums February 2003 - October 2009
Citizens Property Insurance October 2003 - October 2008
GMAC Insurance June 2001 - October 2003
Skills
Insurance, Property & Casualty..., Casualty, Claims, Auditing, Analysis, Liability, Leadership, Claim, Management, Underwriting, Risk Management, Workers Compensation, Policy
Education
Jacksonville University 2006 — 2008
Master of Business Administration (MBA), Organizational Leadership
Miami Springs Senior High
University of Florida
Bachelor of Science, Business Administration - Finance
Heather Hills Homeowners Association March 2009 - Present
Sungard Public Sector June 2008 - Present
NC Triad PMI January 2009 - December 2010
PMI Global Congress 2008 - 2010
GMAC Insurance 2002 - 2007
GMAC Insurance 1997 - July 2002
Skills
Project Management, PMO, PMP, Project Planning, Project Portfolio..., Program Management, Software Project..., Leadership, SDLC, Requirements Analysis, Project Delivery, Resource Management, Vendor Management, RFP Generation, Salesforce.com, Price Quotes, Contract Negotiation, Change Management, SharePoint, Visio, Management, IT Strategy
Education
PMI Global Congress 2010 — 2010
PMO: Next Generation
High Point Police Citizens Academy 2008 — 2008
Day to Day Operations of Police Responsibilities
High Point University
Bachelor of Arts in Industrial Organizational Psychology
Sols Systems April 2015 - Present
A Global Financial Firm (representing Thoughtworks) June 2014 - April 2015
Thoughtworks Inc February 2008 - April 2015
Education Platform Company (representing Thoughtworks) February 2013 - April 2014
Automotive Marketplace Company (representing Thoughtworks) April 2012 - February 2013
Leading Business and Financial News Firm (representing Thoughtworks) June 2011 - March 2012
Leading Securities Firm (representing Thoughtworks) December 2010 - May 2011
Rail Repair and Leasing Service Company (representing Thoughtworks) December 2008 - November 2010
Print Management Company (representing Thoughtworks) February 2008 - December 2008
GMAC Insurance January 2006 - January 2008
Skills
Agile Methodologies, Ruby on Rails, Test Driven Development, JavaScript, Scrum, Java, Software Development, REST, Continuous Integration, Spring, Java Enterprise Edition, Web Applications, Agile Project Management, Hibernate, Ruby, Amazon Web Services..., Test Automation, Software Consulting, Git, Ant, XML, MongoDB, Android, SQL, Shell Scripting, Spring Framework, AJAX, .NET, J2EE, Android Development, Web Services, Object Oriented Design, Microsoft SQL Server, jQuery, Subversion, C#, Consulting, MySQL, AngularJS, Backbone.js, SASS, Jenkins, SOAP, Scala, RSpec, Cucumber, Selenium, Test Strategy, Technical Architecture, Continuous Delivery
Education
Illinois Institute of Technology 2003 — 2006
Masters, Electrical Engineering
Osmania University 1999 — 2003
Bachelor's degree, Electrical and Electronics Engineering
TE Connectivity May 2014 - Present
TE Connectivity July 2012 - May 2014
Hirschfeld Industries August 2011 - June 2012
GMAC Insurance November 2008 - July 2011
GMAC Insurance May 2006 - November 2008
Foremost Insurance February 2003 - September 2005
Skills
Insurance, Forecasting, Pricing, Excel, Access, Analysis, Competitive Analysis, PowerPoint, Word, Microsoft Office, Cognos, Property & Casualty..., Product Management, Data Analysis, Outlook, Statistics, Financial Reporting, Financial Analysis, Customer Service, General Insurance, Analytics, Business Analysis, Process Improvement
Education
Grand Valley State University 1998 — 2002
Bachelors, Statistics
MonoSol, LLC April 2007 - Present
GMAC Insurance 2001 - 2004
Express Scripts 2000 - 2001
SmithKline Beecham 1995 - 1997
Express Scripts 1995 - 1996
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Strategic Planning, Soft Skills, Outlook, Cultural Diversity, Employee Training, Communication, Team Building, Event Planning, Inventory Management, Product Development
Education
Indiana Wesleyan University 2014 — 2015
Master's degree, Human Resource Management, 4.0
Indiana Wesleyan University
Bachelor of Applied Science (B.A.Sc.), Business Administration, 3.8
Robert Bosch Healthcare May 2010 - Present
Robert Bosch June 2008 - May 2010
GMAC Insurance May 2005 - February 2008
NeoMagic December 1999 - May 2005
Skills
Facilities Management, Calendaring, Travel Management, Event Management, Human Resources, Customer Service, Marketing, Visio, Time Management, Management, Invoicing, Budgets, Process Improvement
Education
Heald College 2011 — 2013
Business Administration
Aiken High School 1985 — 1988
Diploma and Certification, Office Management Technology
National General Insurance May 2013 - Present
GMAC Insurance April 2005 - May 2013
GMAC Insurance September 2002 - April 2005
GMAC Insurance November 2000 - September 2002
GMAC Insurance February 1998 - November 2000
Education
Gardner-Webb University 1991 — 1994
BS Accounting, Accounting
Genworth Mortgage Insurance May 2010 - Present
Hallmark Insurance Company November 2007 - April 2010
GMAC Insurance 2005 - 2007
GMAC Insurance 2004 - 2006
MC Sports October 2000 - August 2004
Skills
Data Analysis, Excel, Product Management, Competitive Intelligence, Competitive Analysis, Insurance, Pricing, Underwriting, Analysis, Business Analysis, Process Improvement, Property, Segmentation, Analytics
Education
Grand Valley State University 2002 — 2004
MBA, Business Administration
Olivet Nazarene University 1997 — 2000
Bachelors, Business Administration
ALFA Alliance June 2012 - Present
GMAC Insurance January 2008 - June 2012
Rockingham Group December 2006 - January 2008
BB&T May 2005 - November 2006
Skills
Underwriting, Liability, Umbrella Insurance, Property & Casualty..., General Insurance, Sales, Commercial Insurance, Legal Liability, Program Management, Casualty, Leadership, Insurance, Sales Operations, Marketing, Customer Service, Sales Management, Commercial Lines, Professional Liability
Education
James Madison University 2003 — 2005
B.S., Interdisciplinary Social Sciences, Human Resource Development
Wipro Technologies (MasterCard Worldwide) July 2012 - Present
Wipro Technologies June 2011 - June 2012
Wipro Technologies February 2008 - May 2011
GMAC Insurance February 2007 - February 2008
Covansys September 2004 - February 2007
NIIT Technologies Limited June 2002 - September 2004
Annet Infotech Limited May 2000 - June 2002
Skills
SDLC, SOA, PMP, Software Project..., Requirements Analysis, Agile Methodologies, Java Enterprise Edition, Clarity, Enterprise Architecture, Solution Architecture, ETL, IT Strategy, Websphere, Program management, Web Services, MS Project, Data Warehousing, Program Management, Software Development, Architectures, UML, Architecture
Education
Birla Institute Of Management Technology
Post Graduate Diploma in Business Management, Business Management
Jamia Millia Islamia
Engineering
Autotrader.com June 2006 - Present
AutoTrader.com June 2006 - November 2008
GMAC Insurance June 2003 - June 2006
GMAC 2003 - 2006
Education
The University of Georgia 2006 — 2007
Psychology
Hawaii Pacific University 1995 — 1996
Nursing
The University of Georgia 1989 — 1991
Marketing, Psychology
University of Mississippi 1987 — 1989
Microbiology
ACCC Insurance August 2014 - Present
GEICO March 2009 - August 2014
GMAC Insurance August 1999 - March 2009
Skills
Liability, Claim, Background Checks, Enforcement, Insurance, Police, Risk Assessment, Policy, Litigation, Property & Casualty..., Casualty, Fraud, Claims Investigations, Investigation, Subrogation, Casualty Insurance, Claims Management
Education
Georgia State University 1993 — 1996
BS, Criminal Justice
Georgia Southern University 1989 — 1990
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
University of Maine 1984 — 1985
N/A, Criminal Justice
National General Insurance June 2008 - 2014
GMAC Insurance July 2002 - June 2008
GMAC Insurance October 1997 - July 2002
GMAC Insurance July 1992 - October 1997
Education
Forsyth Technical Community College
Education Corporation of America May 2015 - Present
Ashley Furniture Industries October 2013 - Present
Volvo IT June 2012 - April 2013
GMAC Insurance September 1995 - January 2010
Skills
Comptia A+ Certified, MCP - Microsoft..., Novell Netware CNA, Proficient in all MS..., Extensive knowledge of..., User Training and..., Troubleshooting..., Vast technical knowledge, IT Solutions..., Network Connectivity..., User Account..., Print Server..., Project Management, Dell Hardware experience, HP hardware experience, Lenovo hardware..., Office 365 experience, Disaster Recovery, Process Improvement, Vendor Management, Visio, System Administration, Insurance, Leadership, Active Directory, Windows Server, Troubleshooting
Education
Forsyth Technical Community College 2010 — 2012
College Transfer Program, 3.8 GPA
ECPI College of Technology 1992 — 1994
Certificate : Eighteen month Computer Technology Program, Computer Technology, Graduated with honors
GMAC Insurance 1989 - 2008
Education
High Point University 1995 — 1999
BS, Business, Marketing
Retired Executive AssistantCalvary Church of GSOSeptember 2012 - October 2014
GMAC Insurance November 2010 - October 2012
Center for Creative Leadership February 1990 - March 2009
Skills
Employee Benefits, Employee Relations, Organizational..., Talent Management, Leadership Development, Organizational..., Succession Planning, Performance Management, Employee Engagement, Coaching, HRIS, Organizational Design, Onboarding, Human Resources, Conflict Resolution, Change Management, Deferred Compensation, Executive Coaching, Team Building, MBTI, Workshop Facilitation, Personnel Management, Employee Training, Training, Interviews, Benefits Administration, Career Development, Workforce Planning, Management, Training Delivery, Performance Improvement, Career Counseling, Talent Acquisition, Management Development, Culture Change, Leadership
Education
Guilford College
BS, Business Admnistration - HR/Comm
Rockingham Community College
GMAC Insurance January 2000 - Present
GMACI 2000 - 2010
Office Depot January 1999 - December 1999
Office Depot January 1998 - December 1999
Office Depot February 1998 - January 1999
Service Merchandise January 1995 - January 1998
Education
High Point University 2007 — 2009
Human Resources
United Guaranty Corporation May 2010 - Present
United Guaranty Corporation December 2005 - May 2010
Key Risk Management Services October 1999 - August 2005
GMAC Insurance January 1983 - September 1999
Education
Gardner-Webb University
Bachelor of Science, Accounting
ChoicePoint July 2005 - Present
GMAC Insurance May 2000 - July 2005
Atlanta Casualty Companies September 1997 - May 2000
First North American National Bank September 1996 - September 1997
Skills
SDLC, Business Analysis, Property & Casualty..., Risk Management, Software Project..., Product Management, CRM, Process Improvement, Analytics, Program Management, Business Intelligence, Insurance
Education
Georgia State University - J. Mack Robinson College of Business 2001 — 2003
MS, Decision Sciences
Presbyterian College 1992 — 1996
BS, Economics, Business Administration
Brookstone Meadows Rehabilitation Center December 2014 - February 2015
GAL's Closet & Boutique May 2010 - September 2013
GMAC Insurance 1991 - 2008
Skills
Customer Service
Education
Kaplan University 2012 — 2015
Health Information Management, Billing and Coding
Edward Jones June 2013 - Present
Dell November 2009 - Present
GMAC Insurance 2003 - 2009
Skills
Java, SOA, Spring, Java Enterprise Edition, Analysis, XML, Oracle, Enterprise Architecture, Microsoft SQL Server, SQL, Agile Methodologies, EJB, Software Project..., Tomcat, Unix, SDLC, PL/SQL, Hibernate, Weblogic, JDBC, DB2, Requirements Analysis, Ant, JavaScript, Scrum
Education
Gulbarga University 1991 — 1996
B.E, CSE (Computer Science & Engineering)
GMAC Insurance December 2002 - Present
TEKsystems November 2006 - June 2008
Covansys December 1996 - October 2006
TCS February 1990 - August 1996
Education
Indian Institute of Technology, Madras 1988 — 1990
M. Tech., Computer Sciences
Andhra University College of Engineering, Visakhapatnam 1984 — 1988
B. Tech., Chemical Engineering
Global Indemnity PLC September 2011 - Present
GMAC Insurance September 2011 - September 2011
New York Life International 1998 - 2005
Aetna Life & Casualty 1977 - 1997
Education
Juniata College 1972 — 1976
BS, Math and Business
GMAC Insurance 1975 - 1990
USN Solutions August 1945 - August 1946
Skills
Account Management, Entrepreneurship, Budgets, Sales Management, Strategic Planning, Process Improvement, Accounting, Sales, Microsoft Office, Leadership, Customer Service, Small Business, Marketing Strategy, Management, Negotiation, Business Development, Team Building, Strategy, Business Analysis, Contract Negotiation, New Business Development, Cross-functional Team..., CRM, Selling, Team Leadership, Vendor Management, Coaching, Sales Operations, Training, Sales Process, Forecasting, Business Strategy, Change Management, Product Management, Program Management, Direct Sales, Marketing
Education
Michigan State University 1948 — 1950
BBA, business
Grand Rapids Community College 1946 — 1948
Business
National General Insurance Corporation December 2014 - Present
Debbie's Staffing Services, Inc June 2013 - December 2014
GMAC Insurance June 2007 - September 2011
Fain Enterprises Inc July 2002 - May 2007
Fain Enterprises July 2002 - May 2007
Fain Enterprises, Inc July 2002 - May 2007
Fain Enterprises, Inc July 2002 - May 2007
BBF Printing Solutions November 1997 - June 2002
Skills
Customer Service, Purchasing, Sales, Contract Management, Inventory Management, Marketing, Microsoft Office, Management, Process Scheduler, Retail, Accounts Payable, Trade Shows, Payroll, Market Planning, Credit, Managerial Finance, Billing Systems, General Ledger, Scanners, Mac
Education
High Point University 2005 — 2007
Masters, Management
HIGH POINT UNIVERSITY, High 1996 — 2001
B.S, Computer Information Systems
Anthem, Inc. August 2013 - Present
Centene Corporation May 2011 - August 2013
GMAC Insurance July 2004 - April 2011
Express Scripts March 2003 - April 2004
Adams Mark Hotels January 2000 - January 2003
Ameritech Cellular January 1995 - January 1999
Skills
Adult Learning..., Curriculum and content..., Analytical and Problem..., Employee Development &..., Performance Enhancement, Motivational and..., Classroom Facilitation, Project implementation, Process Improvement, Coaching, Customer Service, PowerPoint, Training, Program Management, Recruiting, Employee Training, Microsoft Excel, Classroom, Call Centers, Change Management, Management, Customer Satisfaction, Employee Relations, Policy, Employee Benefits, Strategic Planning, Onboarding, Organizational..., Human Resources, Sales, Leadership, Interviews, Performance Management, Instructional Design, Insurance, Team Building, New Hire Orientations, Leadership Development, Time Management, Talent Acquisition, Project Planning, Business Process
Education
Jones International University 2011 — 2013
Master Adult Education
Kaplan University 2009 — 2011
Coursework
Fontbonne University 2002 — 2008
Bachelor of Arts
Langevin Learning Services 2000 — 2001
Certificate
Aon Hewitt December 2010 - Present
Aon Hewitt January 2010 - Present
GMAC Insurance December 1996 - February 2009
GMAC Insurance Company January 1996 - January 2009
Aetna September 1992 - October 1994
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Leadership, Process Improvement, Insurance, Team Building, PowerPoint, Management, Vendor Management
Education
ITT Technical Institute 2010 — 2012
Associates of Applied Science Degree, Computer Network Systems
ITT Technical Institute-Charlotte North 2010 — 2012
CNS, IT
Winston-Salem State University 1987 — 1991
Bachelor Of Arts, Accounting
Winston-Salem State University
Bachelors of Arts Degree
GMAC Insurance 2007 - 2010
Universal Underwriters Group 1979 - 2006
Skills
Account Management, Brokers, Casualty, Claim, Commercial Insurance, Property & Casualty..., Insurance, Negotiation, General Insurance, Underwriting, Sales Management, Workers Compensation, Claims Management, Sales, Team Building, Strategic Planning, New Business Development, Employee Benefits, Legal Liability, Professional Liability, Reinsurance, Customer Service, Customer Satisfaction, Process Improvement, Liability, Risk Management, Customer Retention, Automobile, Leadership, Commercial Lines, Sales Process, Sales Operations, Management
Education
IMD (International Institute for Management Development) - Business Programs 1998 — 1998
Executive Management
Northwestern University - Kellogg School of Management 1992 — 1993
Executive Leadership
University of New Hampshire 1969 — 1973
B.A., History, Political Science
Wells Fargo Home Mortgage May 2014 - Present
Wells Fargo Home Mortgage February 2013 - May 2014
Wells Fargo Home Mortgage January 2009 - February 2013
TES Engraving & Signs Co. October 2006 - December 2008
GMAC Insurance June 1998 - June 2006
Skills
Loan Servicing, Cash Management, Refinance, Credit Analysis, Loan Origination, Loans, Mortgage Lending, Residential Mortgages, Insurance, Consumer Lending, Risk Management, Payments, Loss Mitigation, Debt Management, FHA, Series 63, Credit Cards, Default, Commercial Banking, Outlook, Mortgage Banking, Banking, Finance, Credit Risk, Credit, Financial Analysis, Microsoft Excel
Education
North Carolina A&T State University 1995 — 1997
Business Administration/Finance
Forsyth Technical Community College
Accounting
Forsyth Technical Community College December 2014 - Present
Mikan Printing Corp. March 2014 - July 2014
RoadRUNNER Publishing May 2013 - November 2013
First United Methodist Church February 2007 - April 2013
Hanesbrands Inc. June 2006 - February 2007
The Encore Group January 2000 - June 2006
GMAC Insurance January 1996 - January 2000
Skills
Editing, Outlook, Microsoft Word, PowerPoint, Administrative..., Microsoft Excel, Data Entry, Spreadsheets, Public Speaking, Office Administration, Event Planning, Newsletters, Payroll
Education
High Point University 1990 — 1993
Bachelor of Science (BS), Business Administration, Marketing, Economics, Summa Cum Laude
University of Virginia 1986 — 1988
Business Administration, Economics, Marketing
Inmar March 2012 - February 2014
GMAC Insurance February 2001 - November 2006
GMAC Insurance August 1996 - February 2001
GMAC Insurance November 1994 - August 1996
GMAC Insurance August 1991 - November 1994
GMAC Insurance May 1990 - August 1991
GMAC Insurance February 1990 - May 1990
GMAC Insurance February 1989 - February 1990
Skills
Training, Sales Operations, Marketing Strategy, Marketing, Product Development, Sales Management, Management, Cross-functional Team..., Product Management, Analysis, Competitive Analysis, Pricing, Process Improvement, Business Analysis, Customer Service
Education
High Point University
Master of Business Administration (MBA), Business Administration
University of North Carolina at Greensboro
B.S, Management
Volvo Business Services March 2009 - Present
INMAR Enterprises June 2008 - March 2009
GMAC Insurance January 2000 - June 2008
A. Watts, Inc January 1998 - January 2000
Island Expressions Cafe January 1998 - January 1999
Federated Investors, Inc. January 1996 - January 1998
Skills
General Ledger, Financial Reporting, Account Reconciliation, Accounting, Variance Analysis, Process Improvement, Payroll, Finance, Analysis, Accounts Receivable, Accounts Payable
Education
Gardner-Webb University
Master of Business Administration, Emphasis in MIS
Seton Hill University
Bachelor of Science, Accounting
B/E Aerospace November 2012 - Present
Wake Forest July 2010 - November 2012
GMAC Insurance June 1988 - May 2010
Skills
MS Office Suite, Customer Oriented, Self-driven, Friendly Demeanor, Friendly Personality, Optimistic, Minimal supervision..., Experience with..., Totall organized, Always On Time, Always Willing to Learn, Always Positive, Work Very Well with..., Always Punctual, Minimal Supervision, PowerPoint, Visio, Microsoft Office, Management, Administrative..., Program Management, Microsoft Excel, Marketing, Project Management, Access, Human Resources, Customer Service, Security, System Administration, Administrative..., Software Documentation, People-oriented, Lotus Notes
Education
Forsyth Technical Community College 1986 — 1987
Clerical & Administrative - 1986 to 1988
Classes Taken Within Positions Held
Clerical
Market America, Inc. January 2010 - Present
Dell Inc. February 2006 - August 2009
GMAC Insurance June 1996 - October 2002
Skills
Accounts Payable, Customer Service, Marketing Strategy, Small Business, Social Networking, Entrepreneurship, Marketing, Access, Sales, PowerPoint, Microsoft Word, Training, Process Improvement, Team Building, Leadership, Outlook, Microsoft Office, Inventory Management, Software Documentation, Data Entry, Team Leadership, Microsoft Excel, Purchasing, Time Management, Customer Satisfaction, Management
Education
High Point University 1999 — 2003
Bachelor of Science (BS), Management Information Systems, General
NC Farm Bureau April 2013 - Present
GMAC Insurance February 2001 - March 2013
The Salem Collection 1997 - 1999
Skills
Property Damage, Liability Analysis, Property Claims, Claims Handling, Claims Resolution, Claim Investigation, Claims Investigations, Liability, Auto Claims, Adjusters
Education
High Point University 1991 — 1996
Bachelor of Science, Business Administration
The Auto Club Group January 2012 - October 2012
GC Insurance & Financial January 2010 - August 2011
GMAC Insurance January 2007 - January 2010
Skills
Insurance, Sales Management, Marketing Strategy, Umbrella Insurance, Property & Casualty..., Commercial Insurance, Legal Liability, General Insurance, Casualty, Life Insurance, Commercial Lines, Fixed Annuities, Term Life Insurance, Liability, Sales
Education
Saint Leo University 2012 — 2014
Grand View College 2002 — 2005
Bachelor of Arts, Biology
GMAC Insurance September 1996 - Present
Education
Guilford College
GMAC Insurance November 2007 - Present
Education
Golf Academy of America-Myrtle Beach 2002 — 2004
Associate's degree, Business, Management, Marketing, and Related Support Services
BJC HealthCare November 2009 - Present
Hilton 2008 - 2013
GMAC Insurance April 2004 - September 2009
Union Pacific Railroad 1991 - 2004
Boeing January 1988 - January 1991
Skills
Process Improvement, Business Analysis, Healthcare Management, Software Documentation, Requirements Analysis
Education
Fontbonne University 1994 — 1998
Master's Degree, Business Management
The Law Office of Jay Lichtman P.C. September 2012 - Present
GMAC Insurance June 2012 - September 2012
Skills
Legal Research, Legal Writing, Microsoft Word, Microsoft Excel, Customer Service, Research, Lexis, Insurance Law, Public Speaking
Education
Fordham Law School
GMAC Insurance August 2010 - Present
Education
Forsyth Technical Community College 1993 — 1994
Associate's degree, Paralegal Technology
Lincoln Financial Group June 2013 - Present
GMAC Insurance January 2012 - May 2013
Nationwide Insurance May 2011 - January 2012
Skills
Insurance, Property & Casualty..., General Insurance, Underwriting, Liability, Call Centers, Process Improvement, Customer Service, Financial Services
Education
Indiana Wesleyan University
Oral History of Guilford College’s Integration, Guilford College September 2012 - January 2013
Mental Health Assoc. of the Triad September 2011 - December 2011
GMAC Insurance March 2007 - June 2011
City of Philadelphia March 1994 - August 2006
Skills
Customer Service, Interviews
Education
Guilford College
Bachelor of Arts, Psychology
Demand Solutions September 2013 - Present
savvisdirect May 2013 - August 2013
Trend Micro September 2010 - February 2013
Mobile Armor September 2010 - February 2011
US Federal Government March 2010 - July 2010
Cass Information Systems August 2009 - November 2009
Iron Mountain February 2009 - April 2009
GMAC Insurance February 2007 - April 2008
Express Scripts December 2002 - March 2006
American Automobile Association (AAA) January 2001 - July 2002
Skills
DNS, Microsoft SQL Server, Troubleshooting, Windows 7, Windows, Software Documentation, Cloud Computing, Servers, Technical Support, Microsoft Office, Networking, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Outlook, Photoshop, HTML, Strategic Planning, VMware Workstation, Metasploit, vSphere, Nessus, Wireshark, Internet Explorer, Windows XP, DHCP, IIS, TCP/IP, Microsoft Exchange, VMware ESX, Norton Ghost, PolicyServer, DriveArmor, FileArmor, KeyArmor, Network Administration, MySQL, Programming, Network Security, Databases, Program Management, Microsoft CRM
Education
Jefferson College 1998 — 2000
Pre-Medicine/Pre-Medical Studies
Lake County Area Vocational Center, Chicago Il 1991 — 1993
Medical Assistant Certification, Medicine
Texas Windstorm Insurance Association April 2013 - Present
GMAC Insurance July 2007 - March 2013
Dutchman Realty Inc October 2003 - May 2004
Dell October 2001 - September 2003
Skills
Texas Adjuster and..., Claim, Claims Management, Property & Casualty..., Insurance, Commercial Insurance, Liability, Investigation, Casualty, Lotus Notes, Customer Service, Property Damage, Legal Liability
Education
Hardin-Simmons University 1997 — 1998
Crockett High School 1993 — 1997
High School Dipolma, basics
Wells Fargo August 2013 - Present
Bank of America September 2007 - July 2013
GMAC Insurance March 2005 - August 2007
TCS May 2004 - March 2005
GMAC Insurance October 2003 - April 2004
Skills
Microsoft Office..., Windows Server, C#, Java, VMware, IIS, Application Architecture, Infrastructure Solutions, Infrastructure..., JavaScript, CSS, Red Hat Linux, Active Directory, Group Policy, Information Security, Analytic Problem Solving, System Administration, Microsoft Exchange, Process Improvement, SharePoint, Systems Engineering, Application Security, Web Applications, Application Lifecycle..., Mobile Applications, Infrastructure Security, IT Infrastructure..., Network Infrastructure, Enterprise Software, Enterprise Architecture, Disaster Recovery, VMware Infrastructure
Education
High Point University
Bachelor's degree, Computer Science
Forsyth Technical Community College
Associate of Arts and Sciences (AAS), Management Information Systems and Services
Inmar January 2015 - Present
Verizon November 2009 - January 2015
GMAC Insurance November 2004 - November 2009
Qualcomm April 2004 - October 2004
BCE Emergis April 2000 - April 2004
Eaton December 1996 - April 2000
Aon April 1995 - December 1996
Wake Forest School of Medicine May 1994 - April 1995
Direct Marketing Research Associates July 1987 - July 1992
Skills
Architectures, Agile Methodologies, Unix, Solution Architecture, SOA, Enterprise Architecture, Requirements Analysis, Software Development, Web Services, XML, Java Enterprise Edition, Java, SQL, Microsoft SQL Server, Scrum, Scala, Clojure, MongoDB, C++, Oracle, Architecture
Education
University of Iowa 1992 — 1994
Master of Science (MS), Computer Science
Grinnell College
Bachelor of Arts (BA), Psychology
unemployed- Lead Membership SpecialistYMCA of NWNCAugust 2006 - July 2010
GMAC Insurance January 2000 - January 2001
Skills
Office Administration, Clerical Skills, Team Leadership, Employee Training, Call Centers, Customer Service, Customer Support
Education
Forsyth Technical Community College
Ally Financial Inc. August 2006 - Present
GMAC Insurance July 2001 - July 2006
GMAC RE July 2000 - July 2001
Skills
Customer Satisfaction, Liability, Negotiation, Training, Insurance, Customer Service, Claim, Automotive, Pricing, Fraud, Financial Risk
Education
Southern Illinois University, Carbondale 1998 — 2000
Bachelor of Applied Science (B.A.Sc.), Automotive Technology
John A Logan College 1997 — 1999
Associate's degree, Automotive Technology/Auto Mechanics
Distinctive Personnel October 2011 - Present
Debbie's Staffing Services, Inc May 2010 - October 2011
GMAC Insurance September 1996 - March 2010
Skills
Management, Customer Satisfaction, Team Building, Training, Operations Management, Interviews, Inventory Management
Education
High Point University 1991 — 1995
Bachelor of Science (BS), Business/Managerial Economics, 3.49