GMAC Insurance
Industry: Insurance company
DescriptionNational General Insurance, formerly the GMAC Insurance Group is a Winston-Salem, North Carolina-based property and casualty insurance company. The company was founded in 1920. The company is the only insurance company in the United States to origionate from within the automotive industry. Headquarters: Winston-Salem, North Carolina, United States Parent organization: National General Holdings CEO: Barry Karfunkel (27 Apr 2016–) Number of employees: 8,000 Founded: 1920 Subsidiaries: Affinity Group Plans, Inc, Navco Corp
GMAC Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at GMAC Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
GMAC Insurance Salaries. You can even request information on how much does GMAC Insurance pay if you want to. Learn about salaries, pros and cons of working for GMAC Insurance directly from the past employees.
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1,096 GMAC Insurance employees in database. Find out everything there's to know about GMAC Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
GMAC Insurance Employees
Krieg DeVault LLP September 2015 - Present
Krieg DeVault LLP November 2011 - Present
Big Life Foundation August 2011 - March 2015
Krieg DeVault LLP April 2008 - November 2011
Krieg DeVault LLP January 2007 - April 2008
Krieg DeVault LLP November 2003 - January 2007
GMAC Insurance 1998 - November 2003
Skills
Social Networking, Newsletters, Fundraising, Event Planning, Nonprofits, Office Management, Public Relations, Volunteer Management, Microsoft Excel, Event Management, Press Releases, Microsoft Word, Research, Editing, Social Media, Community Outreach, Web Design, Business Development, Microsoft Office, InDesign, Digital Marketing, ExactTarget, Analysis, Financial Accounting, QuickBooks, Bookkeeping, Account Reconciliation, Document Management, Legal Documents, Constant Contact, MailChimp
Education
Lindenwood University
Bachelor’s Degree, Business/Corporate Communications
Triton Central
Stinson Leonard Street LLP June 2011 - Present
The Willows at Brooking Park (Senior Luxury Independent Living Facility) August 2005 - June 2011
Prudential Alliance, Realtors January 2006 - November 2008
GMAC Insurance May 1998 - August 2002
GMAC INSURANCE St Louis MO May 1993 - May 1998
NGIC INSURANCE CO May 1991 - May 1993
Education
Maryville University of Saint Louis
St Charles West High School
St Louis Community College
Weight Watchers November 2014 - Present
Dearborn National (Dental Network of America) October 2011 - Present
Dental Network of America October 2010 - October 2011
Dental Network of America April 2009 - October 2010
Laird Technologies March 2007 - July 2008
Anheuser Busch July 2006 - March 2007
GMAC Insurance January 2005 - July 2006
CitiGroup March 2001 - June 2004
Enterprise Rent-A-Car January 1998 - January 2001
Skills
Training & Development, Curriculum Development, Captivate, Employee Training, Customer Service, Human Resources, Employee Benefits, Training, Leadership Development, Analysis, Coaching, Insurance, Marketing, Management, Call Centers, Process Improvement, Leadership, Team Building, Strategic Planning, Health Insurance, Business Analysis
Education
Lindenwood University 2011 — 2013
MBA, Business
USI Insurance Services (formerly WFL) November 2013 - Present
Edward Jones December 2008 - November 2013
Chubb March 2004 - September 2008
Primerica Financial Services December 2003 - January 2008
GMAC Insurance July 2003 - March 2004
Kemper Insurance April 2001 - July 2003
Firemans Fund Insurance Company June 2000 - April 2001
Firemans Fund Insurance Company June 1999 - June 2000
Safeco August 1998 - June 1999
Safeco March 1997 - August 1998
Skills
Casualty, Securities, Series 7, CPCU, Insurance, Property & Casualty..., Underwriting, Life Insurance, Customer Service, Workers Compensation, Commercial Insurance, Process Improvement, Term Life Insurance, Leadership, Employee Benefits, Call Centers, CRM, Management
Education
Maryville University of Saint Louis 1999 — 2001
MBA, Business Administration/Information Technology
Truman State University 1983 — 1987
Bachelor of Science, Business Administration
West Forsyth High School August 2013 - May 2014
GMAC Insurance May 2004 - June 2011
Skills
Individual Counselling, Small Group Counseling, College Applications, 504 Plans, NCAA Compliance, Career Development, Crisis Intervention
Education
Lenoir-Rhyne University 2012 — 2014
Master's Degree, School Counseling
Lenoir-Rhyne University 2000 — 2004
Bachelor's Degree, B.A. Psychology
Milliman April 2013 - Present
GMAC Insurance December 2011 - March 2013
National Life Group December 2010 - August 2011
University of Vermont January 2010 - May 2010
University of Vermont January 2010 - May 2010
VNA Family Room January 2009 - May 2009
Skills
excel, Visual Basic, SQL Server, Actuarial, Actuarial Science, Statistics, Access, SPSS, SAS programming, Pricing Analysis, Actuarial Exams, Microsoft Excel, Healthcare, Health Insurance, Insurance, Pricing, Data Analysis, Analysis, VBA, Economics, SAS, Leadership, SQL, VBScript, HTML scripting, HTML 5, HTML, Bayesian statistics, Statistical Modeling, Predictive Modeling
Education
University of Vermont 2005 — 2011
B.A., Economics; Sociology; Mathematics (Minor)
Qingdao University 2010 — 2010
Business
McGill University 2006 — 2007
General
Syngenta March 2014 - Present
Syngenta Crop Protection October 2011 - March 2014
GMAC Insurance September 2007 - September 2011
AT&T Wireless June 1999 - September 2001
Vanguard Cellular Systems, Inc January 1993 - June 1999
Konica Manufacturing U.S January 1989 - January 1993
Florida National Bank, Orlando January 1987 - January 1989
FDIC January 1986 - January 1987
Skills
Program Management, Strategic Sourcing, Management, Process Improvement, Contract Negotiation, Cross-functional Team..., Troubleshooting, Procurement, Analysis, Purchasing, Change Management, Negotiation, Project Management
Education
Marshall University 1981 — 1985
Bachelor of Science, Business Administration; Finance
AAA Auto Club of Missouri January 2003 - Present
GMAC Insurance February 1992 - August 1999
Skills
Insurance, Customer Service, Strategic Planning, Risk Management, Underwriting, Leadership, Casualty Insurance, Liability, Account Management, Process Improvement, Casualty, Property & Casualty..., Analysis, Insurance Law, Umbrella Insurance
Education
Maryville University of Saint Louis
Business Management, Business, Information Systems
Ally Financial Inc. September 2014 - Present
Health Alliance Plan March 2013 - August 2014
Comerica Bank August 2007 - March 2013
Campbell-Ewald July 2006 - August 2007
GMAC Insurance January 2005 - July 2006
Campbell-Ewald Advertising December 2002 - January 2005
Doner Advertising January 2001 - December 2002
Skills
Social Media Marketing, Online Branding, Social Marketing, Social Media, Catalog Marketing, Strategic Planning, Strategy Development, Sports Marketing, Email Marketing, SEM, SEO, Digital Strategy, Collateral Material..., Direct Mail, Event Management, Radio, Financial Institutions, Print Ads, Direct Response..., Publishing, Automotive, Event Planning, Creative Strategy, Integrated Marketing, Marketing Strategy, Marketing, Direct Marketing, B2B, CRM, Brand Management, Digital Marketing, Online Advertising, Advertising, Interactive Marketing, Digital Media, Account Management, Mobile Marketing, Brand Development, Creative Direction
Education
University of Phoenix 2003 — 2005
MBA, Global Communication
Michigan State University 1995 — 2000
B.A., Advertising
System Maintenance Services April 2015 - Present
Peak 10 April 2014 - February 2015
Furniture Brands International April 2013 - February 2014
Polycom 2008 - February 2013
Elmer's Products, Inc. January 2008 - September 2008
GMAC Insurance January 2000 - January 2008
Wilkes Connections January 1997 - January 2000
MECI January 1995 - January 1997
Skills
Troubleshooting, Servers, Disaster Recovery, Telecommunications, Technical Support, Networking, Active Directory, Wireless, TCP/IP, SIP, Security, WAN, VPN, Unified Communications, Managed Services, VoIP, Windows Server, Hardware, System Deployment, Network Administration, Software Installation, Project Management, Video Conferencing, Help Desk Support, Management, LAN-WAN, Telephony, XP, DNS, Cisco Technologies, Avaya, Wireless Networking, Operating Systems, DHCP, Windows 7, Windows, Citrix, iPad, Mac OS, Switches, Routers, Information Technology, Windows XP, Data Center, Vendor Management, Infrastructure, ITIL, Personnel Management, Customer Relations, VMware
Education
West Wilkes High School 1987 — 1991
High School, General Studies
Florida Community College
Associate's Degree, Computer Science
Liberty University
Associate's Degree, Bible/Biblical Studies
INFO-X Systems Consultants, LLC September 2008 - Present
Kyra InfoTech, Inc. August 2012 - June 2015
Florida Department of Education August 2012 - June 2015
Tufts Health Plan December 2010 - November 2011
ProSoft Technology Group, Inc for Whitney National Bank May 2010 - November 2010
GMAC Financial Services September 2009 - March 2010
GMAC Insurance September 2009 - March 2010
Citizens Financial Group June 2004 - October 2008
Ameritech 1990 - 1999
Skills
Data Warehousing, Data Warehouse..., Knowledge Management, Business Intelligence, ETL, SDLC, Data Integration, Data Modeling, Business Analysis, Enterprise Architecture, Requirements Analysis, Database Design, Business Objects, Visio, Cognos, Systems Analysis, Vendor Management, Databases, SharePoint, Microsoft SQL Server, IT Strategy, Integration, Solution Architecture, Management, Software Project..., Database Administration, Program Management, Oracle, SQL
Education
Walden University 2008 — 2016
PhD AMDS, Knowledge Management
Kent State University - Graduate School of Management 1996 — 1998
MBA, Information Systems
GMAC Insurance 2004 - 2012
Skills
Customer Service, Insurance, Microsoft Office, Computer Proficiency, Automobile Liability, Claim Investigation, Accident Investigation, Automobile Accidents, Claims Handling, Auto Claims, Team Leadership, Property Damage, Liability, Property & Casualty...
Education
Michigan State University 1999 — 2003
Bachelor of Arts (B.A.), Economics
Innovative Learning Group June 2014 - Present
Illumination Communication LLC September 2009 - June 2014
GMAC Insurance September 2007 - September 2009
Collaboration, WebElite, ZevXchange, Pathway Research March 2002 - October 2006
Campbell-Ewald Advertising October 1999 - November 2001
Ross Roy Communication May 1998 - October 1999
Sandy Corporation a division of General Physics Corporation January 1995 - March 1998
Maritz April 1990 - December 1994
Skills
Project Management, Editorial, Marketing Communications, Team Building, Event Planning, Instructional Design..., New Business Development, Communication, Program Management, Marketing, Management, Customer Retention, Training, Sales, Strategic Planning, CRM, Recruiting, Change Management, Instructional Design, Budgets, Human Resources, Event Management, Sales Process, Strategy, Proposal Writing, Coaching, Customer Satisfaction, Business Development, Team Leadership, Leadership Development, Selling, Cross-functional Team..., Account Management, Curriculum Design
Education
Michigan State University 1982 — 1987
Bachelor of Arts, Telecommunication
SoftFinity September 1999 - Present
LG Electronics March 2014 - May 2015
JSTOR December 2012 - April 2014
R L Polk April 2012 - October 2012
R L Polk December 2008 - March 2012
Comerica October 2007 - December 2008
Hewlett Packard January 2006 - October 2007
GMAC January 2006 - October 2007
GMAC Insurance January 2006 - October 2007
Ford Corporation January 2006 - January 2007
Skills
Scala, Akka, Spray Framework, Data Science, Big Data, Apache Spark, Hadoop, OpenStack, Amazon Web Services..., Cloud Computing, KnockoutJS, jQuery UI, jQuery Mobile, RESTful WebServices, Java, Java Enterprise Edition, SOA, Amazon EC2, Oracle, .NET, C#, J2EE Application..., JavaScript, jQuery, EJB, Mobile Applications, MVC, C++, ASP.NET, PHP, JIRA, Visual C++, GPU, Parallel Computing, Algorithms, Spring, J2EE, Facebook API, MVC Architecture, ASP.NET AJAX, Algorithm Design, Enterprise Architecture, GPGPU, Design Patterns, Eclipse, XML, Spring Framework, Web Services
Education
University of Michigan-Dearborn 1996 — 1998
M.S., Computer Science
Polytechnic University 1986 — 1991
M.Sc., Computer Design and Engineering
OdysseyRe 2010 - Present
OdysseyRe 2009 - 2011
Inovative Aftermarket Systems 2008 - 2008
Zurich 2007 - 2008
GMAC March 2005 - December 2006
GMAC Insurance 2001 - 2005
GMAC Insurance 1996 - 2001
Skills
Corporate Treasury, Treasury Management, Insurance Finance, Reinsurance, Financial Planning and..., Financial Analysis, Project Finance, Investment Reporting, Corporate Finance, Insurance Planning, Microsoft Office, Executive Management, Director Financial..., Treasurer, Director, Finance, Vice President..., Vice President, Global..., Foreign Exchange Hedging, Investments, Accounting, Finance, Insurance, Strategic Financial..., Portfolio Management, Financial Services, Banking, Mergers & Acquisitions, Auditing, Cash Management, Analysis, Forecasting, IFRS, Treasury, GAAP, Cash Flow, Strategy, Due Diligence, Financial Planning
Education
University of Detroit Mercy 1985 — 1988
MBA, Finance
Michigan State University 1978 — 1982
BA, Accounting
The Murdock Group, LLC 2008 - Present
INSTEC 2012 - 2013
DSM Technology 2011 - 2012
StoneRiver 2009 - 2011
MajescoMastek (STG Intl) 2006 - 2008
GMAC Insurance 2000 - 2006
Wells Fargo (First Union / Wachovia) 1994 - 2000
Huntington National Bank 1986 - 1994
Skills
Leadership, Partner Management, Business Development, Sales Process, P&C Insurance, Cloud Computing, Cloud Applications, Staff Management, Organizational..., Retail Banking, Commercial Banking, Mortgage Banking, Program Management, IT Strategy, Business Intelligence, Business Analysis, Vendor Management, Outsourcing, SDLC, CRM, Offshore Outsourcing, Job Coaching, Corporate Recruiting, Information Technology, Enterprise Architecture, Consulting, Enterprise Software, Management Consulting, Management, Business Process..., Insurance, Executive Management, Mergers & Acquisitions, Process Improvement, Data Center, Project Management, Strategy, Financial Services, Software Development, IT Service Management, SaaS, Business Planning, Project Portfolio..., Selling, Professional Services, Business Process, PMO, IT Outsourcing, Disaster Recovery, Strategic IT Management
Education
Michigan State University
B.S. Engineering, Computer Science, Accounting
Direct General Auto Insurance January 2014 - Present
Windhaven Insurance May 2012 - December 2013
Acceptance Insurance August 2009 - July 2012
AIG Personal Lines Claims October 2005 - July 2009
GMAC Insurance August 1997 - September 2004
Skills
Claims Management, Property & Casualty..., Casualty, General Insurance, Insurance, Liability, Commercial Insurance, Claim, Legal Liability, Workers Compensation, Risk Management, Employee Relations, Customer Service, Sales Management, Talent Acquisition, Executive Management, Team Building, Account Management, Team Leadership, New Business Development, Property Damage, Litigation, Fixed Annuities, Subrogation, Liability Analysis, Commercial Lines, Litigation Management, Claim Investigation, Claims Handling, Professional Liability, Claims Resolution, Umbrella Insurance, Adjustments, Reinsurance, Inland Marine, Accident, Underwriting, Workers' Compensation..., Health Insurance, Excess, Homeowners, Employment Practices..., Insurance Law
Education
University of Florida 1987 — 1991
Bachelor of Science (BS), Dual Major - Psychology & English
Keller Graduate School of Management of DeVry University 2004 — 2011
MBA, HR Concentration
U.S. Army TACOM LCMC February 2013 - Present
Jacobs Engineering 2011 - Present
Jacobs Technology June 2011 - January 2013
GMAC Insurance January 2009 - July 2011
Ally Financial - Ally Insurance 2009 - 2011
General Motors Corporation 1999 - 2008
Skills
MS Project, PMP, Lotus Notes, Project Planning, Scheduling, PMO, Change Management, Process Improvement, Earned Value Management, Visio, Microsoft Office, Program Management, Planning, Supply Chain Management, Continuous Improvement, Analysis, Software Documentation, Cross-functional Team..., Project Management, Vendor Management, Process Scheduler, Microsoft Project
Education
Michigan State University 1991 — 1995
BA, Supply Chain Management
Michigan State University - The Eli Broad College of Business 1991 — 1995
BA, Materials & Logistics Management
Dish Network 2012 - Present
Novant Health 2010 - 2012
Aon Consulting 2009 - 2011
GMAC Insurance June 2007 - June 2009
GMAC Insurance 2006 - 2007
Skills
Strategy, CRM, Leadership, Operations Management, Management, Process Improvement, Management Consulting, Analytics, Training, Six Sigma, Business Strategy, Sales, Analysis, Customer Satisfaction, Call Center, Marketing Strategy, Customer Service, Strategic Planning, Call Centers, Online Marketing, Start-ups, Vendor Management, Business Intelligence, Entrepreneurship, Team Management, Outsourcing, Outsourcing Management, Lean Sigma, Third Party Vendor..., Supplier Performance, Account Management, Marketing, Online Advertising, Supply Chain Management, Supply Chain, Recruiting, Employee Training, Creative Problem Solving, Staff Management, PMP, Strategy Development, general managent, Project Implementation, Training & Development, Entrepreneurial Skills, Retention Management, Entrepreneur, LinkedIn, MBA, Voice of the Customer...
Education
Liberty University 2011 — 2013
MBA
Wake Forest University
Bachelor of Arts
T-Mobile March 2014 - Present
Recreational Equipment Inc August 2009 - Present
Microsoft November 2011 - March 2012
B-Line, LLC May 2011 - November 2011
Russell Investments November 2010 - May 2011
Chinese Information and Services Center May 2009 - November 2010
GMAC Insurance November 2006 - September 2008
DaimlerChrysler Financial Services May 2003 - October 2006
Skills
Variance Analysis, Account Reconciliation, Financial Reporting, Credit, Accounting, Cash, Loans, Hedging, Cash Flow, Cash Management, FX, Revenue Recognition, Reporting & Analysis, General Ledger, Accounts Receivable, Balance, Reconciliation, Journal Entries, GAAP, Financial Analysis, Accruals, SOX, Financial Planning, Financial Accounting, Corporate Finance, Budgets, Process Improvement, Management, Pricing, Strategic Financial..., Financial Modeling, SAP, Forecasting, Finance
Education
Cranbrook Kingswood
Michigan State University
B.A., Finance
Prolango boot camp
Emdeon May 2013 - Present
LifeWay Christian Resources November 2011 - April 2013
Healthways May 2004 - December 2010
Deutsche Bank Securities (State Street) January 2000 - May 2004
GMAC Insurance September 1996 - December 1999
Gaylord Entertainment 1991 - 1996
US Army 1989 - 1990
Skills
Security, Business Continuity, Disaster Recovery, Sarbanes-Oxley, Financial Risk, Access, Leadership, Auditing, HIPAA, Vendor Management, Risk Management, Process Improvement, Physical Security, Security Policy..., Physical Access Control, Risk Assessment, Information Security..., Project Management, Program Management, Strategic Planning, Logistics Management, Business Objects, Crystal Reports, SDLC, Business Intelligence, ISO 27001, Information Security, Business Continuity..., SharePoint, Training, Networking, Management
Education
Middle Tennessee State University 1993 — 1995
BBA
Volunteer State Community College 1991 — 1993
AS
Liberty Mutual Insurance September 2015 - Present
Liberty Mutual Insurance May 2012 - September 2015
GMAC Insurance 2011 - May 2012
Liberty Mutual 2007 - 2011
Nationwide Insurance 2005 - 2007
Nationwide Insurance 2002 - 2005
Skills
Leadership, Strategy, Communication, Execution, Business Strategy, Collaborative Leadership, Coaching, Pricing, Product Management, Product Development, Innovation, Insurance, Commercial Insurance, Competitive Analysis, Underwriting, Segmentation, Networking, Property & Casualty..., Actuarial Science, General Insurance, Risk Management, Casualty, Casualty Insurance, Management
Education
Minnesota State University, Mankato
Bachelor of Science, Mathematics, Economics
ACE Private Risk Services April 2015 - Present
Fireman's Fund Insurance Company July 2014 - April 2015
Fireman's Fund Insurance Company July 2006 - July 2014
GMAC Insurance December 2001 - July 2006
Fireman's Fund Direct Insurance Company September 1998 - September 2001
Skills
Property & Casualty..., Process Improvement, Underwriting, Insurance, Casualty, Operations Management, Start-ups, Training, Strategy, Business Process, Business Analysis, Commercial Lines, Customer Service, New Business Development, Vendor Management, General Insurance, Claim, Leadership, Risk Management, Change Management, Inland Marine, Business Process..., Sales, Liability, Commercial Insurance, Casualty Insurance, Life Insurance, Sales Management, Professional Liability, Reinsurance, Strategic Planning, Health Insurance, Excess, Property Damage, Analysis, Legal Liability, Team Building, Umbrella Insurance, Brokers, Call Center, Employee Benefits, Management, Negotiation, Account Management, Claims Management, Call Centers, Workers Compensation
Education
Lindenwood University 2004 — 2005
Masters of Science, Management
Lindenwood University 2002 — 2004
Bachelor of Arts, Business Administration
State of Missouri 1998 — 1998
P&C License, Property & Casualty
University of Missouri-Saint Louis 1995 — 1998
Biology, Pre-Medicine
MagnaCare September 2009 - August 2014
Allied Group Holdings, Inc. 2006 - 2009
Sterling & Sterling - ES&P, LLC 2000 - 2004
GMAC Insurance 1998 - 2000
Nationwide Insurance 1993 - 1998
State Farm Insurance 1986 - 1993
Skills
Workers Compensation, Customer Service, Insurance, Property & Casualty..., Claims Management, Professional Liability, Legal Liability, Claim, Commercial Insurance, Risk Management, Healthcare Information..., Corporate Fraud, SharePoint, Operations Management, Insurance Fraud, Fraud Claims, Change Management, D&O, Sales, Restructuring, Business Development, HIPAA, Innovation, Key Account Management, Leadership, Contract Negotiation, Strategic Planning, Quality Management, Management, Healthcare, Claim Investigation, Liability, Employee Benefits, Marketing, Claims Resolution, Managed Care, Medicare, Litigation Management, Workers' Compensation..., Excess, Negotiation, Reinsurance, Microsoft Excel, Brokers, Disability Insurance, Process Improvement, Health Insurance, Underwriting, Casualty, Program Management
Education
LIU Post
BS, School of Public Admin & Professional Accountancy
Nassau Community College
AS, Business Administration/Marketing
Other
Layton Properties, LLC July 2013 - Present
H&R Block October 2010 - Present
Mersoft December 2007 - October 2010
H&R Block November 2002 - December 2007
Birch Telecom May 2000 - July 2002
N.A.I.C. October 1997 - May 2000
GMAC Insurance October 1996 - October 1997
Skills
Insurance, Business Development, Tax, Software Development, Process Improvement, Project Management, Strategic Planning, Financial Analysis, Leadership, Vendor Management, Change Management, Business Process..., Management, CRM, Team Leadership, Finance, Enterprise Software, Program Management, Business Planning, Management Consulting, Contract Negotiation, SDLC, Team Building
Education
MidAmerica Nazarene University 2005 — 2009
Master of Arts (M.A.), Organizational Administration
MidAmerica Nazarene University 2002 — 2005
MBA, Business
University of Jamestown 1984 — 1989
BA, Computer Science, Business, and Psychology
Michigan Department of Insurance and Financial Services September 2014 - Present
Michigan State University College of Law June 2014 - August 2014
Michigan Millers Mutual Insurance Company June 2014 - August 2014
Ford Motor Company September 2012 - July 2013
Ford Motor Company July 2011 - September 2012
University of Michigan Residential Dining Services September 2009 - December 2010
Stryker Medical June 2010 - August 2010
GMAC Insurance June 2009 - August 2009
Jigsaw Advertising June 2009 - August 2009
Skills
Facebook, Social Media, Social Media Marketing, Marketing, Blogging, Advertising, Training, New Business Development, Insurance, Process Improvement, Microsoft Office, Data Analysis, Analysis, Project Management, Microsoft Excel, Business Analysis, Leadership
Education
Michigan State University College of Law 2013 — 2016
Juris Doctor
University of Michigan - Stephen M. Ross School of Business 2008 — 2011
Bachelor of Business Administration, Marketing
University of Michigan 2007 — 2011
Minor, International Studies
The Institutes
Insurance
American Founders Bank December 2009 - Present
American Founders Bank March 2013 - Present
American Founders Bank December 2012 - March 2013
American Founders Bank December 2009 - December 2012
Bullock & Coffman, LLP May 2009 - December 2009
Winston Salem Forsyth County Schools August 2006 - October 2008
GMAC Insurance May 2005 - December 2005
Classic Auto Marketing, Inc. January 2003 - January 2004
Third Party Marketers of America, Inc. January 1996 - January 2000
Davis & Harwell, PA 1992 - 1996
Skills
Information Security, Physical Security, Vendor Management, Customer Service, Risk Management, Banking, Team Building, Budgets, Business Development, Microsoft Excel, Access, Sales, PowerPoint, Training
Education
Marshall University 2007 — 2009
BA, Regents / Paralegal
Forsyth Technical Community College
AAS, Paralegal Technology
State Farm Insurance January 2012 - Present
JPMorgan Chase & Co. August 2009 - December 2011
Lowe's Companies, Inc. September 2005 - July 2009
GMAC Insurance May 2004 - August 2005
Liberty Mutual Insurance January 2003 - May 2004
Education
New York Institute of Technology-Old Westbury 1999 — 2002
MS, Computer Science
Sears Holdings Corporation February 2014 - Present
CSAA Insurance Group June 2011 - February 2014
CSAA Insurance Group May 2010 - May 2011
AAA Missouri November 2006 - April 2010
GMAC Insurance May 2003 - November 2006
Protective Life May 2001 - May 2003
Skills
Property and Casualty..., Financial Planning, Insurance Pricing, Loss Reserving, Project Management, Sales Market Initiatives, Data Mining, Data Warehouses, Insurance Systems, Competitive Intelligence, Excel, Access, SAS, SQL, Visual Basic, InsurQuote, Quadrant, PHP, ASP.NET, VB.NET, Russian, German, Linux
Education
Maryville University of Saint Louis 1999 — 2003
Bachelors of Science
Affirmative Insurance November 2012 - Present
Nationwide Insurance November 2006 - June 2009
Titan Insurance 2004 - 2006
GMAC Insurance January 2001 - January 2003
Skills
Staff Management, Negotiation, Claims Operation..., High Impact..., Personal Injury, Property & Casualty..., Case Management, Investigation, Evidence Evaluation, Strategic Partnerships, Financial Duties, Compliance, Operations Management, Operations..., Claim, Training, Workers Compensation, Management, Property Damage, Coaching, Recruiting, Human Resources, Subrogation, Troubleshooting, Claims Management, Leadership, Insurance, Employee Benefits, Liability, Customer Service, General Insurance, Team Building, Casualty Insurance, Commercial Insurance
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management and Services
Kentucky State University 1989 — 1993
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Cass Technical High
National Interstate Insurance Company January 2015 - Present
GMAC Insurance June 2012 - January 2015
Belfor USA December 2010 - June 2012
The Auto Club Group November 2006 - November 2010
AIG Agency Auto 2004 - 2006
GMAC Insurance 1996 - 2004
Skills
Commercial Insurance, Property & Casualty..., Umbrella Insurance, Liability, Underwriting, Commercial Lines, General Insurance, Workers Compensation, Account Management, Insurance, Casualty, Claims Management, Legal Liability, Claim, Sales
Education
Kent State University 1985 — 1989
Bachelor of Science (BS), Marketing/Marketing Management
Allstate November 2012 - May 2013
GMAC Insurance May 2012 - November 2012
Farmers Insurance May 2011 - June 2012
Homesite Insurance April 2007 - April 2011
Skills
Insurance, Property & Casualty..., Underwriting, Customer Service, Team Building, Coaching, Customer Satisfaction, Sales Management, Public Speaking, New Business Development, Sales, Outlook, Fixed Annuities, Strategic Planning, Homeowners, Customer Retention, Term Life Insurance
Education
Mississippi State University 1995 — 1996
The University of Akron 1987 — 1990
Old Dominion Freight Line May 2014 - Present
The Clearing House September 2011 - May 2014
Wachovia, A Wells Fargo Company March 2010 - September 2011
Essent Guaranty, Inc. November 2009 - February 2010
Inmar February 2009 - November 2009
Republic Mortgage Insurance Corporation September 2007 - December 2008
GMAC Insurance July 2006 - September 2007
Aon Consulting April 2004 - July 2006
VF Corporation January 1997 - January 2004
Skills
Quality Assurance, Test Cases, Testing, Test Planning, Test Automation, Microsoft SQL Server, Quality Center, User Acceptance Testing, Software Documentation, WinRunner, System Testing, Databases, Software Quality..., Regression Testing, Manual Testing
Education
Livingstone College 1974 — 1978
Bachelor of Science (BS), Mathematics
US Airways September 2011 - Present
GMAC Insurance August 2007 - February 2010
Skills
Access
Education
Kaplan University-Davenport Campus 2013 — 2015
MA, Legal Studies, General
Salem College 2006 — 2010
Sociology
International Market Centers April 2013 - Present
GMAC Insurance July 2010 - January 2013
AIG United Guaranty April 2006 - February 2009
FNB Southeast April 2004 - November 2005
Drexel Heritage Furniture November 2002 - March 2004
R&R Insurance Strategies August 1986 - October 1989
Skills
Organization, Editing, Leadership, Travel Arrangements, Outlook, Office Management, Lotus Notes, Human Resources, Microsoft Excel, Microsoft Office 2007, PowerPoint, File Management, Microsoft Word, Expense Management, Team Building, Insurance, Time Management, Software Documentation, Access, Marketing, Microsoft Office
Education
University of North Carolina at Greensboro 1990 — 1994
BA, Classical Studies
Lee University 1972 — 1973
Education
Citi Mortgage November 2012 - Present
G4S Secure Solutions (USA) Inc. July 2011 - November 2012
Allied Barton Security March 2011 - July 2011
iBridge Solutions Consulting August 2007 - April 2008
Anheuser-Busch August 2007 - April 2008
Technology Partners Consulting October 2006 - June 2007
Edward Jones October 2006 - June 2007
TEK Systems Consulting May 2005 - October 2006
GMAC Insurance May 2005 - October 2006
Solution Consultants November 2004 - April 2005
Skills
SDLC, COBOL, JCL, DB2, Mainframe, Business Analysis, SQL, Databases, Testing, Access, Program Management, Programming, Management
Education
Lindenwood University 2010 — 2011
Bachelor, Computer Science
St. Marys College 1983 — 1989
Computer Science, computer science
•Hazelwood Central High School
Hallmark Insurance Company November 2014 - Present
GMAC Insurance June 2010 - January 2014
Consumers Insurance USA October 2007 - March 2010
Sentry Insurance October 2005 - November 2007
Insurance January 1999 - October 2005
Skills
Public Relations, Risk Management, Risk Mitigation, Insurance, Event Management, Corporate Communications, Marketing Communications, Marketing Strategy, Community Relations, Liability, Safety Management, Insurance Law, Medical, Emergency Management, Emergency Services, Emergency Communications, Underwriting, Claim, Employee Benefits, Umbrella Insurance, Marketing, Strategy, Property & Casualty..., Community Development, Safety Management..., General Insurance, Workers Compensation, Commercial Insurance, Casualty Insurance
Education
University of the Nations 1996 — 1999
Insurance Institute of America
Associate, Risk Management
Insurance Institute of America
Associate, Insurance Services
Middle Tennessee State University
Tennessee State University
The National Alliance
CIC/CRM, Risk Management / Insurance
Echo Health, Inc. 2011 - Present
Blue Iron Group, LLC 2002 - 2012
Aspen Specialty 2010 - 2011
Daugherty Business Solutions 2009 - 2010
ECHO Health Inc 2007 - 2010
GMAC Insurance 2002 - 2009
Answerthink 1997 - 2002
Ernst & Young 1996 - 1997
Federal Reserve Bank of Cleveland 1994 - 1996
Skills
PMP, Outsourcing, Insurance, PMO, Project Portfolio..., Program Management, Vendor Management, IT Strategy, Process Engineering, CIO, IT Management, IT Governance, Technology Development, Technical Management, Healthcare IT, IT Outsourcing, Healthcare Information..., Property & Casualty..., ANSI X12, Microsoft Technologies, Agile Project Management, ITIL, SDLC, Business Process, Process Improvement, Management, Governance, Strategy, Software Project..., Business Process..., Business Transformation, Enterprise Software, Management Consulting, Business Process...
Education
Miami University 1990 — 1994
B.S., Management Information Systems and Accounting
Mercy June 2012 - Present
Equifax Workforce Solutions April 2011 - June 2012
Equifax Workforce Solutions November 2009 - April 2011
Equifax Corporation May 2008 - November 2009
Equifax Corporation April 2007 - May 2008
American Family Insurance April 2006 - April 2007
GMAC Insurance April 2002 - April 2006
Skills
Microsoft Office, SalesLogix, ProClarity, Data Warehousing, Solomon, Siebel, Test Track Pro, Sage, Microsoft Dynamics SL, Visio, Access, Analysis, Market Research, New Business Development, Project Management, Human Resources, Process Improvement, Business Analysis, Audit Command Language, Dashboard, KPI Dashboards, Performance Dashboards, Dashboarding, Internal Audit, Auditing, CATT, Automation, Process Automation, Financial Reporting, Reporting & Analysis, Strategy, Business Development, Insurance, Risk Management, Analytics, Business Intelligence, Management, Sales
Education
Lindenwood University 2004 — 2008
Bachelor's Degree, Business Administration
American Tire Distributors December 2010 - Present
GMAC Insurance January 2008 - September 2008
National Tire and battery June 2006 - July 2007
Skills
Customer Service, Customer Satisfaction, Customer Retention, Profit, Sales, Inventory Management, Automotive, Vehicles, Pricing, Automobile, New Business Development, Retail, Automotive Aftermarket, Inventory Control, Cold Calling, Tires, Store Management, Account Management, Sales Management, Sales Operations, Team Building, Purchasing, Sales Process, B2B, Business Planning, Competitive Analysis, Forecasting, Key Account Management, Market Planning, Marketing Strategy, Negotiation, P&L, Operations Management, P&L Management, Sales Presentations, Parts, Selling, Team Leadership, Training, Wholesale, Strategic Planning, Product Development, Management, Leadership, Budgets, Marketing
Education
Lincoln College of Technology-Melrose Park 1999 — 2002
Certificate, Automobile/Automotive Mechanics Technology/Technician
Lincoln Technical Institute 1999 — 2001
Certificate, Automotive
National General Insurance January 2011 - Present
GMAC Insurance March 2006 - January 2011
Target July 2000 - March 2006
Skills
Sales, Team Building, Underwriting, Customer Service, Direct Sales, Vendor Management, Insurance, Sales Management, Process Improvement, Leadership, Sales Operations, Call Centers, Property, Customer Retention, Management
Education
Lindenwood University 2007 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Ansira March 2004 - Present
GMAC Insurance July 1991 - June 2000
St. Louis Music, Inc. January 1988 - July 1990
Skills
Direct Mail, Integrated Marketing, Advertising, Direct Marketing, Creative Direction, Pre-press, Brochures, Print Purchasing, Corporate Branding, Marketing Communications, Graphic Design, Email Marketing, Digital Marketing, Adobe Acrobat, Packaging, Online Advertising, Digital Printing, Marketing, Trade Shows, Variable Data Printing, Banners, Branding, Offset Printing, Print Management, Art Direction, Account Management, Corporate Identity, QuarkXPress, Collateral, Wide Format Printing, Print On Demand, Corporate Communications, Magazines, Logo Design, Newsletters, Print Production Process, Layout, Bindery, Photo Shoots + Styling, Promotional Items, Fulfillment Management, Press Checks, Brand Development, Creative Strategy, Interactive Marketing, Creative Services, Photography, Posters, Graphics, Direct Mail Campaigns
Education
Louisiana State University 1977 — 1981
BFA, Graphic Design
Champaign Central High 1974 — 1977
4.0
The National Archives May 2015 - Present
Barnes-Jewish Hospital June 2011 - March 2015
Barnes-Jewish St. Peters Hospital January 2004 - June 2011
GMAC Insurance January 1999 - July 2001
City Of St. Peters Police Department December 1995 - January 1999
United States Air Force June 1987 - June 1995
Skills
Data Entry, Inpatient, Microsoft Word, Revenue Cycle, Microsoft Excel, Lotus Notes, Social Networking, Access, Outlook, Social Media, Public Speaking, Medical Coding, Supervisory Skills, Administrative..., Management, Clinical Research, Strategic Planning, HIPAA, Event Planning, Project Management, Customer Service, Healthcare, Healthcare Management, Team Building, Hospitals, Process Improvement, Training
Education
Webster University 2012 — 2015
Master's of HealthCare Administration, Hospital and Health Care Facilities Administration/Management
Lindenwood University 2001 — 2004
Bachelors of Science in Information Technology, Information Technology
Francis Howell High School 1985 — 1986
Duschesne High School 1982 — 1985
ACE Private Risk Services April 2015 - Present
Firemans Fund Insurance Company April 2007 - April 2015
Brooke Capital Corporation 2005 - 2007
AMFAM April 2003 - March 2005
GMAC Insurance May 2001 - April 2003
Fireman's Fund Direct May 1996 - May 2001
National Alliance Insurance CO 1994 - 1997
Worldwide Underwriters Ins Co 1989 - 1994
Skills
Leadership, Insurance, Property & Casualty..., Customer Service, Sales, Process Improvement, Employee Training, Start-ups, Claim, Risk Management, Casualty, General Insurance, Commercial Insurance, Underwriting, Commercial Lines, Umbrella Insurance, Casualty Insurance
Education
Maryville University of Saint Louis
Management & Leadership
Corsicana FUMC Preschool September 2014 - Present
Greyhound Lines, Inc. August 2006 - August 2011
GMAC Insurance April 2005 - August 2006
Education
Amberton University 2001 — 2002
Not Acquired, Counseling Psychology
The University of Texas at Austin 1994 — 1998
Bachelor of Arts (B.A.), Psychology
Navarro College 1992 — 1994
Associate of Science (A.S.), Psychology
Amazon February 2015 - Present
Amazon September 2012 - February 2015
Morgan Stanley September 2011 - September 2012
Gartner October 2008 - August 2011
GMAC Insurance October 2007 - October 2008
SUPERVALU October 2004 - October 2007
Skills
Informatica, Oracle, PL/SQL, Teradata, DB2, OBIEE, Informatica..., Performance Tuning, Database Design, Data Modeling, Unix Shell Scripting, Datastage, Crystal Reports, DAC, Autosys, PowerCenter, Change Data Capture, Materialized Views, Cursors, Data Warehousing, Business Intelligence..., Business Intelligence, ETL, Unix, Databases, Requirements Gathering, Data Warehouse..., Data Integration, Dimensional Modeling, OLAP, Enterprise Architecture, Requirements Analysis, SQL, Testing, SDLC
Education
Nagpur University 2000 — 2004
Bachelor Of Engineering (BE), Electronics Engineering
The Plug June 2014 - Present
Moss Corporation September 2013 - Present
GMAC Insurance May 2012 - September 2013
Skills
Insurance, Call Centers, Health Insurance, Customer Service, Customer Retention, Customer Satisfaction, Casualty, Term Life Insurance, Training, Property & Casualty..., Disability Insurance, General Insurance, Employee Benefits, Liability, Process Improvement, Licensed in 47 States..., Employee Training, Copywriting, Online Articles, Radio Host, Radio Broadcasting
Education
University of Phoenix Independence, OH Campus 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
Kent State University 1996 — 2001
Bachelor of Arts (B.A.), Pan African Studies
Gateway Health August 2013 - Present
GMAC Insurance June 1999 - August 2013
Skills
Life Insurance, Claims Management, Customer Service, Healthcare, Management, Employee Benefits, Insurance, Customer Retention, Fixed Annuities, Workers Compensation, Account Management, Health Insurance, Team Building, Strategic Planning
Education
Longwood College 1993 — 1995
George Washington High School
George Washington High School
George Washington High School
George Washington High School
George Washington High School
Virginia Commonwealth University
Bachelor's degree, Health Education/Kinesiotherapy
Trico Products February 2015 - Present
Weight Watchers May 2010 - Present
GMAC Insurance November 2006 - July 2009
Development Dimensions International May 2005 - March 2007
GMAC Financial Services May 1999 - April 2005
Skills
Human Resources, Recruiting, Training Delivery, Public Speaking, Customer Service, Talent Management, Employee Engagement, Organizational..., Leadership Development, Microsoft Office, Performance Management
Education
Walsh College of Business 1998 — 2001
Masters of Management, Human Resources Management/Personnel Administration, General
Michigan State University 1994 — 1997
Bachelor of Arts (B.A.), Communication Arts & Sciences
PDK Immigration Consulting February 2013 - Present
World Class Domestix June 2011 - Present
GE Capital August 2008 - March 2011
GMAC Insurance February 2007 - April 2008
Skills
Sales, Marketing Strategy, Operations Management, Public Speaking, Strategic Negotiations, Customer Service, Strategy, Market Research, Online Marketing, Business Development
Education
New York University
International Business and Global Management
Liberty University
Psychology
CareerBuilder July 2015 - Present
CareerBuilder.com October 2013 - June 2015
CareerBuilder.com January 2013 - September 2013
CareerBuilder.com September 2012 - January 2013
CareerBuilder.com June 2011 - August 2012
CareerBuilder.com October 2008 - May 2011
CareerBuilder.com September 2007 - September 2008
GMAC Insurance March 2007 - August 2007
KGB_ (formerly InfoNXX) 2001 - 2006
Skills
Talent Acquisition, Recruiting, Call Center, Building Relationships, Salesforce.com, Relationship Management, Training, Performance Management, College Recruiting, HRIS, Human Resources, Account Management, Employee Relations, Vendor Management, Employee Engagement, Recruitment Advertising, Certified Scrum Master..., Agile Project Management, CRM, Cold Calling, Applicant Tracking..., Lead Generation, Sales Process, Customer Retention, Sales, Strategy, Technical Recruiting, Leadership, Sourcing, Business Development, Direct Sales
Education
Walden University 2007 — 2009
MBA, Project Mgmt / Technology
North Carolina Agricultural and Technical State University 1999 — 2003
B.S., Business Education
Agile Requirements Leading Agile
Vantiv April 2015 - Present
Prosoft Associates Inc. November 2007 - Present
Comcast November 2014 - April 2015
Capital One March 2014 - October 2014
Comcast February 2013 - February 2014
DIRECTV November 2012 - February 2013
Lowe's Home Improvement March 2012 - October 2012
Nike March 2011 - January 2012
FedEx April 2010 - March 2011
GMAC Insurance January 2008 - December 2008
Skills
Project Management, Agile Project Management, Scrum, Version One, Kanban, Release Management, Resource Management, Agile Methodologies, E-commerce, Requirements Gathering, Requirements Analysis, Software Project..., Test Management, SDLC, Quality Center, Quality Assurance, Test Planning, Waterfall, User Acceptance Testing, Software Quality..., Manual Testing, Software Documentation, Cross-functional Team..., Enterprise Software, Test Automation, Testing, PMP, Certified Scrum Master..., Management, JIRA, Business Requirements, PMO, Business Analysis, Business Process, HP Quality Center
Education
Manipal Institute of Technology 2001 — 2005
Bachelor of Engineering (B.E.)
Modern Public School 1986 — 2000
High School
CareCentrix April 2013 - Present
CareCentrix August 2011 - March 2013
CareCentrix June 2010 - July 2011
Boilermakers National Funds January 2008 - May 2010
GMAC Insurance July 2001 - January 2008
Fireman's Fund Direct July 1999 - January 2001
Southeast Missouri State University August 1996 - December 1998
Education
Southeast Missouri State University 1996 — 1998
Bachelor of Arts, Business Administration
Lindenwood University
Bachelor of Arts, Human Resource Management
Ally Financial Inc. May 2015 - Present
Ally Financial Inc. July 2011 - May 2015
Ally Financial Inc. November 2007 - June 2011
GMAC Insurance January 2006 - November 2007
Aerotek October 2005 - January 2006
GMAC Mortgage December 2004 - September 2005
MIKA Systems, Inc January 2001 - December 2004
General Motors June 2000 - August 2000
Metro-West Appraisal Co., LLC September 1998 - August 1999
Skills
Training Management, Curriculum Management, Instructor-led Training, Web Based Training, Virtual Training, Web Design, Retail Sales, Digital Media, Audio/Video editing, Graphic Design, Training Delivery, Technical Training, Lectora, Dreamweaver, Articulate Suite, Adobe Captivate, Learning Management..., Adobe Creative Suite, Surveys and Assessments..., Written & Oral..., Virtual Learning, WebEx, Performance Reporting, Training, Workshop Facilitation, Program Management, E-Learning, Designs, Curriculum Design, Captivate, Management, Project Management, Human Resources, Learning Management..., Employee Training, Project Planning
Education
Michigan State University 1999 — 2000
Master of Arts, Educational Technology and Instructional Design
Oakland University 1993 — 1998
Bachelors of Science, Human Resources Development and Training
De La Salle Collegiate
Detroit Diesel June 2014 - Present
Blue Cross Blue Shield of Michigan June 2013 - May 2014
Magnify Analytic Services, a division of Marketing Associates September 2007 - January 2013
Pinnacle IT Solutions July 2007 - September 2007
R L Polk August 2006 - July 2007
OnStar February 2006 - August 2006
GMAC Insurance 2004 - 2006
GMAC Insurance 2004 - 2006
Logica 2001 - 2004
Computer Horizons Corp. 1992 - 1998
Skills
SAS, Data Mining, Analytics, SQL, Data Analysis, Business Intelligence, Omniture, Database Marketing, SAS Macros, Advanced SAS Programming, SAS programming, Marketing Analytics, Data Modeling, Data Management, Predictive Modeling, Databases, Predictive Analytics, Analysis, Data Warehousing, Statistical Modeling, CRM, Logistic Regression, Market Research, Segmentation, Teradata
Education
Oakland University 1986 — 1988
MBA, Business, Finance
Michigan State University 1980 — 1983
BA, Humanities, English, Philosophy
Berkley High School 1976 — 1980
SunCoke Energy September 2013 - Present
SunCoke Energy September 2011 - September 2013
Ally Financial Inc. May 2011 - September 2011
Ally Financial Inc. July 2010 - May 2011
Ally Financial Inc. July 2009 - June 2010
GMAC Financial Services April 2008 - July 2009
GMAC Insurance January 2007 - April 2008
Kellogg Company August 2003 - December 2006
Coldwater Community Schools October 2002 - March 2004
Skills
Accounting, Project Management, SAP R/3, Financial Modeling, Process Improvement, Financial Reporting, BI COGNOS 10.2, Corporate FP&A, Data Governance, IBM COGNOS TM1 10.1, Visual Basic, Business Intelligence, Financial Analysis, Variance Analysis
Education
Michigan State University - The Eli Broad College of Business 2009 — 2011
MBA, Business
Western Michigan University - Haworth College of Business 2005 — 2006
BBA, Finance
TE Connectivity October 2012 - Present
Quality Oil Company 2012 - October 2012
Quality Oil Company, LLC March 2009 - 2012
Quality Oil Company, LLC September 2006 - March 2009
GMAC Insurance March 2005 - September 2006
Pepsi Bottling Group 2002 - 2005
CCAi Consulting 1998 - 2002
Skills
Accounting, Financial Modeling, Retail, Forecasting, Financial Analysis, Excel, Budgeting, Analysis, Word, Process Improvement, PowerPoint, Planning, Microsoft Office, Outlook, SQL, Microsoft Excel, Budgets, Project Planning, Management, Leadership, Business Analysis, Microsoft Word, Marketing
Education
Malone College 1990 — 1995
Bachelor of Arts, Accounting and Business Administration
Willo Hill Christian High School 1988 — 1990
MasterCard November 2011 - Present
Communication Alliance Partners October 2007 - Present
Save-A-Lot January 2008 - November 2011
Firemans Fund Insurance Company October 2006 - October 2007
GMAC Insurance May 2003 - October 2006
Harrah's Joliet Casino & Hotel August 1999 - May 2003
Skills
Business Analysis, Management, Process Improvement, Quality Assurance, SharePoint, Visio
Education
Lindenwood University 2011 — 2013
MBA, Masters in Business - General Business
Lindenwood University 2009 — 2011
Bachelor of Science, IT - Programming and Database
Lindenwood University 2008 — 2011
Saint Charles Community College 2008 — 2009
N/A, General Studies
Federal Reserve Bank of San Francisco January 2013 - Present
Federal Deposit Insurance Corporation July 2011 - January 2013
Federal Deposit Insurance Corporation August 2010 - December 2010
Dell June 2010 - August 2010
Michigan State University August 2007 - May 2010
GMAC Insurance May 2009 - August 2009
Skills
Accounting, Banking, Access, Sales, Analysis, Financial Modeling, Internal Controls, PowerPoint, Derivatives, Financial Risk, Leadership, Training, Risk Management, Financial Reporting, Microsoft Excel, Auditing, Finance, Valuation, Financial Analysis, Sarbanes-Oxley Act, Corporate Finance
Education
Michigan State University 2006 — 2011
Bachelors of Arts, Finance
Safeco Insurance - Member of Liberty Mutual Group 2010 - Present
America First Insurance - Member of Liberty Mutual Group March 2009 - June 2010
GMAC Insurance October 2005 - August 2008
Safeco February 2004 - October 2005
Safeco Insurance November 1992 - February 2004
Skills
Process Improvement, Project Management, Budgets, Property & Casualty..., Underwriting, Claims Management, Claim, Liability, Commercial Insurance, Call Center, Customer Service, Insurance, Legal Liability, MS Project, Team Management, Training, Business Analysis, Customer Satisfaction, Vendor Management, Commercial Lines, Management, Performance Management, Analysis, Customer Experience, Leadership, Business Process..., Risk Management, Access, Brokers, Call Centers, Claim Investigation, Claims Handling, Coaching, Employee Benefits, Employee Engagement, Leadership Development, Litigation Management, New Business Development, Professional Liability, Property Damage, Quality Assurance, Sales, Strategic Planning, Strategy, Team Building, Team Leadership, Umbrella Insurance, Visio, Business Process
Education
Webster University 2007 — 2009
Master of Business Administration (MBA)
Webster University 2003 — 2006
Master of Arts, Business
Missouri State University 1980 — 1985
Bachelor of Science, Management
Nutanix April 2015 - Present
EMC April 2013 - April 2015
IBM Global Services September 2010 - April 2013
GMAC Insurance June 2008 - September 2010
MedCast Productions January 2008 - April 2008
Weatherbee Media January 2007 - January 2008
Belmont Univeristy 2003 - 2004
Titan Technology Partners 1999 - 2003
Prima Consulting July 1995 - September 1999
Milliken & Company May 1989 - July 1995
Skills
Server Architecture, Data Center, VMware, Disaster Recovery, SDLC, IT Strategy, Enterprise Architecture, Oracle, Linux, Unix, Servers, Data Integration, Active Directory, Microsoft SQL Server, Databases, Enterprise Software, System Administration, Operating Systems, Architecture, Information Technology, Networking, VMware ESX, Storage Area Networks, Windows Server, Infrastructure, Software Development, System Deployment, Business Process, Virtualization, Firewalls, Storage, Cloud Computing, Microsoft Exchange, IT Management, IT Service Management, ITIL, Integration, SharePoint, Solution Architecture, Strategy
Education
The University of Memphis 2004 — 2011
PhD, Information Systems, (ABD)
Missouri State University 2000 — 2002
MS, Computer Information Systems
Tennessee Technological University 1984 — 1989
BS, Chemical Engineering
Utica National Insurance Group June 2015 - Present
MetLife January 2014 - August 2014
Allianz Global Corporate & Specialty January 2010 - May 2013
Fireman's Fund Insurance Company January 2003 - January 2010
GMAC Insurance November 2001 - January 2003
Fireman's Fund Insurance Company February 1996 - November 2001
Worldwide Insurance/Providian March 1989 - February 1996
The Signature Group 1982 - 1989
Skills
Insurance, Vendor Management, Customer Satisfaction, Property & Casualty..., Business Process..., Risk Management, Business Analysis, Brokers, Commercial Insurance, Process Improvement, Change Management, Casualty, Sales, Leadership, Underwriting, Reinsurance, Strategic Planning, Claim, General Insurance, Legal Liability, Call Center, Claims Management, Call Centers, Operations Management, Customer Service, Commercial Lines, Innovation, Operational Excellence, Excess, Coaching, Professional Liability, D&O, Team Leadership, Workers Compensation, Umbrella Insurance, Property Damage, Liability, Claim Investigation, Health Insurance, Management, Team Building, Casualty Insurance
Education
Lindenwood University
BA, Business Administration
WellMed Medical Management May 2011 - Present
WellMed Medical Management July 2010 - June 2011
Express Scripts July 2009 - July 2010
GMAC Insurance March 2007 - July 2009
Express-Scripts Inc. January 2005 - August 2006
MetLife Insurance Company 2003 - 2005
MetLife Insurance Company 2001 - 2003
MetLife Insurance Company 1998 - 2001
MetLife Insurance Company 1995 - 1998
General American Life 1992 - 1995
Skills
MS Project, COBOL, JCL, Analysis, BMC Remedy, Business Analysis, CICS, Change Management, DB2, Data Center, Data Warehousing, Databases, Disaster Recovery, Enterprise Software, ITIL, Integration, Leadership, Process Improvement, Microsoft SQL Server, SDLC, Software Development, Mainframe, Management, Microsoft Project, PMP, Project Delivery, Quality Center, Project Management, Release Management, Requirements Analysis, Requirements Gathering, Software Documentation, Software Project..., Strategy, System Administration, Systems Analysis, TSO, Testing, VSAM, Vendor Management, Troubleshooting, Visio, Unix
Education
McKendree University
Capgemini managertek systems2004 - 2007
gm 2001 - 2007
Tek Systems July 2005 - July 2006
ciber 2004 - 2006
compuware 2000 - 2006
gmac 2000 - 2005
gmac insurance 2000 - 2005
botsford hospital 1981 - 2005
detroit medical center 1995 - 2001
compuware 1995 - 2001
Education
Michigan State University 1975 — 2005
veterinary medicine
Madonna University 1980 — 1994
Madonna University - Graduate Studies 1981 — 1993
Madonna University 1980 — 1993
BSN
Michigan State University 1974 — 1977
biology
Ford Motor Company March 2013 - Present
Ford Motor Company 2003 - March 2013
Ford Motor Credit Company 1995 - 2003
GMAC Insurance 1990 - 1995
Skills
Forecasting, Financial Modeling, Budgets, Financial Accounting, Pricing Strategy, Valuation, Strategic Planning, Cash Flow, Executive Presentations, Variance Analysis, Capital Budgeting, Treasury Management, Budget, Financial Analysis, Strategic Financial..., Finance, Management, Financial Reporting, SEC filings, Risk Management, Business Planning, Cross-functional Team..., Process Improvement, Analysis, Pricing, Internal Controls, Leadership, Budgeting, Business Strategy
Education
University of Detroit Mercy 1995 — 1997
MBA, Finance
Michigan State University 1987 — 1990
BA, Finance
American Water Resources 2013 - Present
GMAC Insurance 2007 - November 2012
GMAC Insurance 2003 - 2007
GMAC Insurance 1998 - 2003
GMAC Insurance 1991 - 1998
Worldwide Insurance Company 1985 - 1991
Skills
Direct Marketing, Leadership, Marketing, Call Centers, Sales, Budgets, Property & Casualty..., Insurance, Underwriting, Casualty, General Insurance, Liability, Process Improvement, Call Center, Enterprise Software, Partnership Marketing, Business Services, Vendor Management, Management
Education
Lindenwood University
Bachelor of Science (BS), Business Administration, Management and Operations, 3.8
GMAC Insurance September 1993 - Present
Ally Financial Services 1993 - Present
GMAC Insurance May 1997 - June 2007
Skills
Customer Satisfaction, Customer Service, Vendor Management, Microsoft Excel, Microsoft Word, Process Improvement, Business Analysis, Team Building, Strategic Planning, Outlook, Performance Management, Operations Management, Risk Management, Budgets, Training, Change Management, Coaching, Financial Analysis, Project Management, Insurance, Microsoft Office, Pricing, PowerPoint, Public Speaking, Employee Relations, Forecasting, Policy, Profit
Education
Medaille College 2002 — 2004
MBA, Business Administration
Medaille College 2000 — 2002
BBA, Business Administration
Middlesex County College 1985 — 1991
AS, Business Administration
Bristol West Insurance Group January 2013 - Present
GMAC Insurance September 2000 - December 2012
MetLife Auto & Home April 1997 - September 2000
Skills
Liability, Property & Casualty..., Casualty, General Insurance, Insurance, Mediation, Subrogation, Commercial Insurance, Claims Management, Underwriting, Claim, Litigation, Workers Compensation, Commercial Lines, Arbitration, Legal Liability, Civil Litigation, Negotiation, Litigation Management, Professional Liability, Medicare, Risk Management, Fixed Annuities, Property Damage, Reinsurance, Brokers, Product Liability, Insurance Law, Life Insurance, Health Insurance, Disability Insurance, Motorcycle, Employee Benefits, Fraud, Claims Handling, Team-oriented, Actuarial Science, Solvency II, Long-term Care, Liability Analysis, Investigation, Agents, Analysis, Microsoft Office 2007, Term Life Insurance, Employment Law, Financial Risk, Administrative..., Training, Settlement
Education
American Educational Institute
CDI – Career Development Institute
Certificate in computer Operations, Management Information Systems, General
Lewis and Clark Community College
degree, Computer Science
Savvis June 2011 - Present
Savvis 2011 - 2012
USPS May 2008 - June 2011
GMAC Insurance 2004 - 2008
Skills
Agile Methodologies, Maven, SOA, Linux, RESTful architecture, Web Services, Spring, Java Enterprise Edition, Java, Unix, Requirements Analysis, Hibernate, JSON, Websphere, Weblogic, DB2, JBoss Application Server, SDLC, Enterprise Architecture, XML, Struts, Oracle, Ant, Tomcat, JBoss
Education
Nagpur University 1991 — 1994
GMAC Insurance September 2012 - June 2013
The Coca-Cola Bottlers' Association April 2012 - September 2012
Self-employed September 2008 - December 2011
The Union Labor Life Insurance Company January 2005 - December 2007
AIG American General June 2003 - January 2005
Prudential Financial 1997 - 2002
Skills
Disability Insurance, Insurance, Health Insurance, Management, Risk Management, Life Insurance, Process Improvement, Strategy, Claims Management, Employee Benefits, Business Development, Group Insurance, CRM, Long-term Care, Claim, Program Management, P&L Management, Financial Services, Marketing, Vendor Management
Education
Massachusetts Institute of Technology
B.S., Mathematics
New York University - Leonard N. Stern School of Business
MBA
Bank of America December 2008 - Present
GMAC Insurance August 2007 - November 2008
Bank of America February 2002 - August 2007
Nortel Networks 1999 - 2001
Avenue A Razorfish 1997 - 1999
Skills
Leadership, Project Portfolio..., Vendor Management, Risk Management, Management, IT Strategy, SDLC, Executive Management, Program Management, Business Analysis, Change Management, Business Process, PMO, Business Process..., Process Improvement, Visio, Six Sigma
Education
New York University 1980 — 1983
Bachelor of Fine Arts (BFA)
Citi Mortgage January 2008 - Present
Firemans Fund Insurance Company January 2007 - December 2007
GMAC Insurance 2002 - 2006
Education
Maryville University of Saint Louis 1999 — 2001
MBA, Management
Missouri State University 1988 — 1994
Monsanto April 2011 - Present
FNI Incorporated 2008 - 2011
Anheuser-Busch 2007 - 2008
AGE 2007 - 2007
Purkinje 2006 - 2007
Insituform Technologies March 2005 - August 2006
Insituform Technologies July 2001 - March 2005
Insituform Technologies April 2000 - July 2001
GMAC Insurance June 1999 - April 2000
Datamax St. Louis 1992 - 1999
Skills
Cisco Technologies, VPN, ASA, Network Architecture, Troubleshooting, Network Administration, Cisco IOS, Routing, Virtualization, Network Design, Network Engineering, Data Center, Networking, WAN, Juniper, CISSP, VMware, Cisco Call Manager, Disaster Recovery, Firewalls, Routers, Switches, Cisco ASA, Infrastructure, TCP/IP, CCNA, VMware ESX, DHCP, Checkpoint, Information Security, DNS, BGP, Security, Network Security
Education
New Mexico Institute of Mining and Technology 1988 — 1992
Ally Financial May 2010 - Present
GMAC Financial Services June 2004 - May 2010
GMAC Insurance 2004 - September 2007
Florida Department of Transportation September 2002 - May 2004
Schlumberger Oilfield Services August 1997 - April 2002
US Army September 1993 - June 1996
US Army September 1991 - September 1993
US Army April 1986 - September 1991
Skills
Information Security..., CISSP, Computer Forensics, Computer Security, Fraud, Private Investigations, Corporate Security, Security, Information Security, Disaster Recovery, Risk Management, Risk Assessment, IT Audit, Business Continuity, Network Security, CISA, Security Audits, PCI DSS, Governance
Education
SANS 2001 — 2001
Information Security
Mount Saint Mary College 1992 — 1992
MIS
US Army Signal School 1992 — 1992
MIS
Central Texas College 1987 — 1990
University of Maryland University College 1986 — 1990
MIS
US Army Computer Science Institute 1986 — 1986
MIS
North Carolina State University 1978 — 1980
Criminal Justice
ASIS
TTX Company Compliance AnalystMasco CabinetryJanuary 2009 - May 2011
Piper-McCredie Agency Inc January 2007 - December 2008
GMAC Insurance January 2005 - October 2006
PwC September 2002 - December 2004
Education
Michigan State University 1997 — 2002
Bachelor of Arts (BA), Accounting
Lincoln Financial Group November 2007 - Present
GMAC Insurance January 2006 - November 2007
AON Consulting October 2000 - January 2006
CIBER Consulting February 1998 - September 2000
Hindustan Petroleum Corporation Limited October 1989 - December 1993
Skills
SDLC, Microsoft SQL Server, Agile Methodologies, Web Services, Requirements Analysis, Software Project..., SOA, Business Analysis, Enterprise Architecture, Websphere, Java Enterprise Edition, Data Warehousing, Oracle, Requirements Gathering, ASP.NET
Education
National Institute of Technology Rourkela 1986 — 1989
Master, Computer Application
Wells Fargo October 2012 - Present
Informative Graphics January 2012 - September 2012
Wells Fargo February 2008 - December 2010
Volvo IT April 2006 - October 2008
GMAC Insurance 2005 - 2006
Skills
WebSphere Integration..., DB2, Oracle, Microsoft SQL Server, JMS, WebSphere Application..., Websphere, WebSphere MQ, Ant, EJB, SOA, Hibernate, J2EE Application..., Java Enterprise Edition, PL/SQL, WebSphere, Spring
Education
Texas A&M University 2004 — 2005
MS, Computer Science
Texas A&M University-Commerce 2004 — 2005
Masters, Computer Science
Nagpur University 1998 — 2002
Bachelor of Engineering (BE), Computer Science
American Health Tech April 2013 - Present
Teksystems at American Health Tech January 2013 - Present
Vaco Consulting at International Paper July 2012 - December 2012
Mississippi Consulting Resources 2011 - August 2012
GMAC Insurance 2007 - June 2010
GMAC Insurance July 2007 - April 2008
NC IT Professionals at Lowe's Home Improvement July 2005 - July 2007
Anheuser-Busch Companies, Inc. August 1996 - July 2005
CB Business Systems July 1993 - July 1996
Cortex Computer Systems 1991 - 1993
Skills
Visio, PMO, SAP, Test Director, PMBOK, CMM, RUP, SharePoint, PowerPoint, Excel, Remedy, SDP, Clarity, MS Project, Waterfall, Business Analysis, Project Planning, Program Management, Process Improvement, Project Portfolio..., Integration, Requirements Analysis, Vendor Management, Software Project..., PMP, Business Process..., IT Strategy, Team Leadership, IT Management, Change Management, Systems Analysis, Requirements Gathering, Process Development, Risk Management, Project Management, Quality Assurance, Governance, Agile Methodologies
Education
Mississippi State University 2010 — 2011
MBA, Business, 4.0
The University of Glasgow 1988 — 1991
Bachelor of Science (BSc), Computer Science
gallagher Bassett July 2012 - Present
GMAC Insurance November 1996 - July 2012
National Alliance 1998 - 2001
Education
Lindenwood University 1997 — 1999
Bachelor Science, Business Administration - Emphasis in Finance
Missouri State University 1988 — 1992
School of Agriculture / Agronomy
GMAC Insurance May 2011 - Present
Wells Fargo Advisors, LLC December 2009 - May 2011
GMAC Insurance October 2003 - December 2009
National General Insurance August 1997 - October 2003
Blue Cross Blue Shield Alliance September 1996 - August 1997
Edward Jones December 1992 - September 1996
Education
Missouri State University 1988 — 1992
B.S., Computer Information Systems
National General Insurance April 2010 - Present
GMAC Insurance April 2000 - Present
Pepsi-Cola January 1998 - April 2000
Skills
Telecommunications, Networking, Process Improvement, Visio, Vendor Management, Disaster Recovery, Microsoft Excel
Education
Mount Saint Mary College 1980 — 1984
BA, Maj: Psychology Min: Special Ed
GMAC Insurance July 1997 - Present
Education
North Carolina Agricultural and Technical State University 1992 — 1996
Flagstar Bank June 2010 - Present
GMAC Commercial Finance June 2007 - June 2010
GMAC December 2004 - June 2007
GMAC 2001 - 2004
GMAC 1998 - 2001
GMAC Insurance 1996 - 1997
Ameritech 1993 - 1995
Ameritech 1991 - 1993
Michigan Bell / Ameritech 1987 - 1991
Skills
Finance, Financial Analysis, Capital Markets, Bonds, Banking, Derivatives, Budgets, FX Options, Strategic Financial..., Cash Management, Treasury, Structured Finance, Analysis, Funding, Investments, Hedging, Asset Based Lending, Cash Flow Forecasting, Management, Investor Relations, Treasury Management
Education
Michigan State University - The Eli Broad College of Business 1985 — 1986
MBA, Finance
Michigan State University 1980 — 1984
BS, Packaging
Three Rivers Systems August 2015 - Present
Allianz Global Corporate & Specialty (AGCS) October 2014 - August 2015
Allianz Global Corporate & Specialty (AGCS) March 2014 - October 2014
Three Rivers Systems June 2008 - March 2014
GMAC Insurance June 2001 - June 2008
Skills
Customer Service, Call Center, Customer Experience, Leadership, Insurance, Team Building, Process Improvement, Staff Management, Account Management, Business Intelligence, Strategic Planning, Sales Management, Vendor Management, Business Analysis, Strategy, Management, Analysis, Quality Assurance, Team Leadership, Business Process..., Call Centers, Project Management, Salesforce.com, CRM, Training, Operations Management, Software Development, Requirements Analysis, Coaching, Enterprise Software, Sales, SharePoint, Customer Satisfaction, Solution Selling, Professional Services, Cold Calling, Business Development, SaaS, Customer Retention, Sales Operations, ERP, Sales Process, Cross-functional Team..., Direct Sales, Integration, Sales Presentations, Business Strategy, Software Project..., Outsourcing, New Business Development
Education
Lindenwood University 2003 — 2006
Bachelor's degree, Business Administration and Management, General
National General Insurance.Company October 2012 - Present
GMAC Insurance April 2006 - October 2012
GMAC Insurance November 2002 - May 2006
GMAC Insurance November 2000 - November 2002
GMAC Insurance November 1998 - November 2000
GMAC Insurance October 1996 - November 1998
MasterCard June 1993 - October 1996
Skills
Call Center, Customer Service, Mentoring, Vendor Relations, Coaching, Workforce Planning, Team Building, Process Improvement, Staff Management, Staff Development, Quality Assurance
Education
Maryville University of Saint Louis 2003 — 2014
Bachelor's degree, Business Management
St. Louis Community College at Florissant Valley 1991 — 1993
General Studies, General Studies
Hazelwood West High School
Monsanto December 2012 - Present
USDA June 2011 - December 2012
Express Scripts October 2009 - June 2011
Safety National June 2009 - October 2009
MASTERCARD May 2008 - February 2009
GMAC Insurance 1997 - 2007
Skills
Visio, SQL, Quality Assurance, DB2, MS Project, Testing, JCL, COBOL, Project Management, Analysis, HTML, Systems Analysis, Management, Training, UML, TSO, VSAM, JavaScript, PMO, Eclipse
Education
Maryville University of Saint Louis 1988 — 1990
Southwestern Illinois College August 2013 - Present
Pierpont Community and Technical College July 2012 - June 2013
St. Louis Community College - Wildwood August 2011 - December 2011
GMAC Insurance May 2002 - November 2007
National Alliance Insurance Company (NAIC) 1995 - 2002
Skills
MyMathLab, Banner, Blackboard, JCL, SDLC, Mainframe, DB2, Visio, Clarity, TSO, ETL, Data Warehousing, Requirements Analysis, Requirements Gathering, Systems Analysis, Programming, Analysis, Business Analysis
Education
University of Missouri-Saint Louis 2010 — 2011
Master of Arts (M.A.), Math
Lindenwood University 1990 — 1995
Bachelor of Science (B.S.), Mathematics and Computer Science
Edward Jones September 2011 - August 2014
Edward Jones October 2008 - September 2011
GMAC Insurance June 1997 - October 2008
Skills
Needs Analysis, Coaching, Captivate, Instructional Design, Training, Change Management, Training Delivery, Performance Management, Leadership Development, Leadership, Staff Development, Interviews, Adobe Acrobat, Succession Planning, Organizational..., Talent Management, Employee Engagement, Vendor Management, Human Resources, Onboarding
Education
Lindenwood University 1997 — 1999
MSA HRM, Adult Education and Change Management
Ambassador University 1982 — 1987
Master of Science (MS), Human Resources Management/Personnel Administration, General
Self-Employed 2009 - Present
Missouri Mercantile 2008 - Present
GMAC Insurance 1992 - 2008
McDonnell Douglas July 1987 - December 1991
Skills
COBOL, Mainframe, JCL
Education
Lindenwood University 1990 — 1994
MBA, MIS Emphasis
University of Missouri-Rolla 1983 — 1987
BS, Computer Science
GMAC Insurance November 2003 - November 2012
GMAC Insurance February 2001 - November 2003
GMAC Insurance October 1995 - February 2001
Skills
Call Center, Customer Service, Property & Casualty..., Insurance, Process Improvement, Management, Leadership, Performance Management, Customer Retention, Training, Business Analysis, Account Management, Team Building, Risk Management, Analysis, Vendor Management, Workforce Management, Operations Management, Budgets, Call Centers, Change Management, Customer Satisfaction, Customer Experience, Recruiting, Team Leadership, Sales, Forecasting, CRM, Strategic Planning, Program Management, Inventory Management, Sales Management, New Business Development, Outsourcing, Project Management, Employee Relations, Cross-functional Team..., Outlook, Project Planning, Business Process..., Telecommunications, Quality Assurance, Time Management, Coaching, Strategy, Leadership Development
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
MBA, Management, 3.8
Winston-Salem State University
Sport Management, Marketing
TDK Technologies November 2007 - Present
GMAC Insurance 1994 - 2007
GMAC Insurance 1994 - 2007
GMAC Insurance 2001 - 2003
Lindenberg & Associates 1996 - 1998
Brown Shoe Company June 1990 - January 1994
McDonnell Douglas January 1980 - June 1990
Education
Lindenwood University
MBA
Lindenwood University
BS, Business
Southeast Missouri State University 1976 — 1979
AA, Computer Science/Business
Gulf States Toyota July 2015 - Present
The Thankful Palate, Inc. January 2014 - Present
Jim Moran & Associates, Inc. January 2013 - April 2013
Jim Moran & Associates, Inc. October 2010 - January 2013
Southeast Toyota Distributors, LLC July 2006 - October 2010
GMAC Insurance 2004 - 2005
Illinois Attorney General's Office 2002 - 2003
General Motors 2000 - 2001
Skills
Corporate Law, Corporate Governance, Litigation, Privacy Law, Commercial Litigation, Employment Law, Mediation, Legal Research, Arbitration, Mergers & Acquisitions, Litigation Management, Legal Writing, Civil Litigation, Intellectual Property, Product Liability, Team Building
Education
Michigan State University
BA, International Relations
The John Marshall Law School
JD
University of Detroit Mercy School of Law
JP Morgan Chase March 2009 - Present
JP Morgan Chase May 2007 - March 2009
State Street Bank February 2004 - May 2007
GMAC Insurance February 2003 - January 2004
Education
Missouri State University 1998 — 2002
BS, Finance and General Business
ACE Group April 2015 - Present
GMAC Insurance 2001 - 2012
Skills
Property, Insurance, Liability, Casualty, Claims Management, Commercial Insurance, Process Improvement, Customer Service, Team Building, Property & Casualty..., General Insurance, Claim, Negotiation, Account Management, Analysis, Brokers, Business Analysis, Casualty Insurance, Commercial Lines, Customer Retention, Coaching, Customer Satisfaction, Disability Insurance, Leadership, Legal Liability, Management, Marketing, New Business Development, Property, Strategic Planning, Training, Vendor Management
Education
Missouri State University 1990 — 1994
BS, Business
Citi December 2011 - May 2014
Citi February 2009 - December 2011
GMAC Insurance February 2002 - August 2008
Great American Insurance August 2000 - February 2002
Farm Bureau Financial Services February 1998 - August 2000
Skills
Insurance, Banking, Sales, Inside Sales, Time Management, Call Centers, Microsoft Word, Microsoft Excel, Outlook, FileNet, Cognos, Internet Troubleshooting, IP Phones, Underwriting, Mortgage Lending, Short Sales, Loans
Education
University of Missouri-Saint Louis 1993 — 1996
Bachelor's degree, Business Administration and Management, General
Missouri State University 1992 — 1993
Bachelor's degree, Business Administration and Management, General
St. Charles Community College 2013 — 2013
Degree in progress, System, Networking, and LAN/WAN Management/Manager, 4.0
Ally Financial Inc. January 2012 - Present
Ally Financial Inc. September 2007 - January 2012
GMAC Insurance 2007 - 2008
Collaboration LLC / Beach Communications 2004 - 2007
Event Edge 1999 - 2004
GolinHarris 1999 - 2000
A&M Specialists 1996 - 1999
Mallworks (M-3 Marketing / Aspen Marketing) 1994 - 1996
Ross Roy Group 1991 - 1993
Skills
Digital Marketing, Integrated Marketing, B2B, E-commerce, Direct Marketing, Strategy, Marketing, Business Development, Project Management, Direct Mail, CRM, Cross-functional Team..., Management, Negotiation, Event Planning, Account Management, Advertising, Program Management, Online Advertising, Lead Generation, Leadership, Branding & Identity, Marketing Strategy, Marketing Communications, Experiential Marketing
Education
Michigan State University 1986 — 1991
BA, Advertising, Telecommunications
Apex Systems / Express Scripts September 2014 - November 2014
7 Delta, Inc./ Veterans Affairs February 2012 - August 2014
Wells Fargo July 2008 - March 2010
A G Edwards January 2006 - July 2008
A.G. Edwards & Sons, Inc. 2004 - 2006
GMAC Insurance 1994 - 1996
AT&T 1991 - 1996
Skills
Customer Service, Business Analysis, Project Planning, Event Planning, Microsoft Office, Team Building, Web Design, Visio, Leadership, Management, Program Management, Training, Process Improvement, Sales
Education
Lindenwood University
B A, Information Technology
Rosati-Kain
BB&T April 2012 - Present
GMAC Insurance April 2011 - April 2012
SouthData, Inc. January 2008 - April 2011
Inmar, Inc. September 2005 - January 2008
Inmar June 2004 - August 2005
Chatham Borgstena Automotive Textiles June 2001 - June 2004
Skills
Employee Relations, Employment Law, Performance Management, Talent Management, HR Policies, HRIS, Conflict Resolution, Management Coaching, Workday, ADP Payroll, ADP ReportSmith, Great Plains Software, Human Resources, Management, Employee Benefits, Leadership
Education
Meredith College 1997 — 2001
B. S., Business Administration Concentration: Management
Mount Airy High School
J.D. Power and Associates 2000 - Present
GMAC Insurance April 1995 - September 2000
Skills
Data Analysis, Market Research, Survey Design, Focus Groups, Management, Analysis, Online Research, Segmentation, Data Collection, Analytics, Quantitative Research, Statistics, Marketing Research, Program Management, Research, Proposal Writing, Competitive Analysis, Report Writing, Process Improvement, SPSS, Customer Insight, Qualitative Research, Marketing, Market Analysis, Competitive Intelligence
Education
Macomb Community College 1996 — 1998
Accounting
First Citizens Bank December 2012 - Present
BCBSNC February 2012 - December 2012
BCBSNC March 2011 - February 2012
BCBSNC January 2008 - March 2011
BCBSNC July 2006 - February 2008
GMAC Insurance March 2004 - July 2006
BCE Emergis 2000 - 2002
Vanguard Cellular 1998 - 2000
Skills
Data Center, Disaster Recovery, Service Delivery, Vendor Management, Servers, Leadership, Outsourcing, Management, Integration, Project Planning, Thought Leadership, ITIL, Strategy, ERP, PMP
Education
North Carolina Agricultural and Technical State University 1984 — 1989
BS, Management
Ameristar Casino July 2002 - Present
GMAC Insurance January 2002 - August 2002
Great American Insurance August 1998 - January 2002
Education
Liberty University 1989 — 1990
Direct General Insurance April 2012 - Present
GMAC Insurance April 2000 - April 2012
Integon/GMAC September 1996 - April 2000
Harleysville Insurance September 1994 - April 1996
Skills
Property, Arbitration, Casualty, Claim, Claims Management, Commercial Insurance, General Insurance, Insurance, Legal Liability, Liability, Negotiation, Pricing, Commercial Lines, Customer Service, Litigation Management, Property, Property Damage, Subrogation, Workers Compensation, Casualty Insurance
Education
Ripple Effect Management Skill School 2002 — 2008
Caeriticate of completion, Management tactics
Six Sigma 2005 — 2005
Bluebelt Designation, Process Improvement methodology
Insurance Institute of America 1996 — 1998
Associate’s Degree, Claims Law
Kean University 1986 — 1998
Bachelor’s Degree, Management Science
Insurance Institute of America 1994 — 1996
Associate’s Degree, Associate in Claims
Somerset County College 1984 — 1986
Associate’s Degree, Management Science
Nationwide Insurance February 2014 - Present
Nationwide Insurance October 2010 - Present
Nationwide Insurance December 2007 - October 2010
Nationwide Insurance January 2005 - 2007
Nationwide Insurance December 1998 - January 2005
GMAC Insurance October 1993 - December 1998
Skills
Adjusting, Claims, Automobile, Property & Casualty..., Claims Management, Liability, Casualty, Subrogation, Insurance, Legal Liability, Commercial Insurance, General Insurance, Professional Liability, Commercial Lines, Claim Investigation, Property Damage, Claim, Negotiation, Claims Resolution, Casualty Insurance, Liability Analysis, Claims Handling, Adjustments, Customer Satisfaction
Education
Long Island University
National Science Foundation August 2007 - Present
Sprint Nextel April 2006 - March 2007
Lafarge November 2005 - March 2006
Goldman Sachs July 2005 - November 2005
GMAC Insurance July 2004 - June 2005
Skills
SOA, Enterprise Architecture, SDLC, Java Enterprise Edition, Requirements Analysis, Weblogic, Integration, Software Project..., SQL, Oracle, Agile Methodologies, Spring Framework, Spring MVC, RESTful WebServices, Struts, XML, WebLogic
Education
Modern School 1986 — 1994
AAA Insurance 2005 - Present
GMAC Insurance 2001 - 2005
Firemans Fund Insurance Company 1999 - 2001
Education
Missouri State University 1990 — 1994
BS, Mathematics
BARNES JEWISH HOSPITA April 2010 - Present
gmac insurance June 1994 - November 2010
Education
Mott Community College 1978 — 1979
Administrative Assistant and Secretarial Science, General
Lowe's Companies, Inc. October 2014 - Present
Grace Chapel Lutheran School July 2013 - August 2014
Parkway School District September 2010 - January 2012
C.L. Smith Company April 2006 - August 2009
Zep Manufacturing October 2005 - April 2006
GMAC Insurance September 2004 - October 2005
Allied Medical College November 2002 - September 2004
Skills
Teaching, Classroom, Elementary Education, Classroom Management, Microsoft Office, Staff Development, Recruiting, Admissions Counseling, Interviewing Skills, Sales, Business Development, B2B, Sales Operations
Education
Missouri Baptist University 2010 — 2012
Teaching Certificate, Elementary Education and Teaching
Lindenwood University 2000 — 2002
Bachelors of Arts, Business Administration
Bank of America January 2013 - Present
Mary Kay Inc. 2009 - Present
U.S. Bank August 2011 - January 2013
Enterprise Holdings May 2010 - August 2011
Verizon May 2008 - March 2009
GMAC Insurance November 1996 - April 2008
United Black Community Fund January 1994 - November 1996
Credit Systems Inc June 1988 - May 1993
Skills
Accounts Receivable, Invoicing, Outlook, Leadership, Management, Customer Service, Microsoft Excel, Accounting, Credit, Call Centers, Sales, SAP, Spreadsheets, Payments, PowerPoint
Education
Maryville University of Saint Louis
Bachelor of Arts, Media Communications
GMAC January 2009 - April 2014
GMAC Insurance January 1995 - January 2009
Skills
Training, Analysis, Management
Education
Mars Hill University
Centers for Disease Control and Prevention April 2015 - Present
The Carter Center August 2014 - April 2015
Jerusalem House April 2008 - July 2014
MEDICC April 2007 - April 2008
Jerusalem House February 2006 - April 2007
GMAC Insurance July 2005 - December 2005
Grizzard Communications Group September 2000 - July 2005
Response Media June 1999 - September 2000
Agora Publishing March 1998 - January 1999
DONER (formerly W. B. Doner & Co) June 1997 - February 1998
Skills
Direct Marketing, Superior Client Service, Media Planning, Email Marketing, Response Analysis, Merge/purge, Copy Editing, Creative Writing, Proposal Writing, Grant Writing, Project Management, Web Project Management, Subscription Sales, Federal Grants..., Community Outreach, Budget Reconciliation, Production Budgeting, Market Analysis, Online Advertising, Outdoor Advertising, Radio Advertising, Vendor Management, Advertising, Grants, Nonprofits, Public Speaking, Research, Management, Leadership, Marketing, Client Services
Education
University of Denver 2008 — 2010
Master of Science (M.S.), Environmental Policy & Management
Morgan State University 1991 — 1997
Bachelor of Science (B.S.), Mass Communications
GMAC Insurance July 1997 - Present
Lindenberg Technologies June 1996 - July 1997
May Department Stores July 1995 - June 1996
Skills
E-commerce, Web Analytics, XML, Business Intelligence, Content Management, Enterprise Architecture, SOA, Web Applications, User Interface Design, Leadership, Usability, Agile Methodologies, Analysis, SDLC, Information Architecture
Education
Missouri State University 1992 — 1995
BS, Information Systems
MorganStanley SmithBarney 2000 - Present
GMAC Insurance August 1968 - January 2000
Education
Mount St. Mary's University 1964 — 1968
BS, Economics/Accounting
American Recreation Products April 2008 - June 2010
GMAC Insurance May 2006 - April 2008
Emerson May 2004 - May 2006
Western Union August 1997 - May 2003
Education
Lindenwood University 1998 — 2009
MBA, Business
Lindenwood University
BS, Business
Hazelwood School District March 2010 - Present
GMAC Insurance Company January 1995 - December 2009
GMAC Insurance August 1990 - August 1995
Skills
Employee Relations, Business Analysis, Change Management, Customer Service, Leadership Development, Project Management, Microsoft Word, Training, Process Scheduler, Management, Return on Investment, Data Entry, Outlook, Vendor Management, Team Building, Analysis, Data Analysis, PowerPoint, Access, Sales Management, Underwriting, Fundraising, Team Leadership, Windows, Negotiation, Community Outreach, Property & Casualty..., Employee Benefits, Microsoft Office, Teamwork, Strategic Planning, Staff Development, Process Improvement, Sales, Account Management, Budgets, PeopleSoft, Microsoft Excel, Program Management, Coaching, Organizational..., Insurance, Call Centers, Project Planning, Research, SharePoint, Marketing, Volunteer Management, Time Management, Leadership
Education
McKendree University 1983 — 1988
B.A, Business Administration
Atlas Insurance Brokers, LLC 1996 - Present
MN Independent Insurance Agents & Brokers Association 2009 - Present
Integrity Insurance 2013 - Present
MN Independent Insurance Agents & Brokers Association April 2014 - April 2015
Travelers 2011 - 2015
AAA Insurance 2013 - 2014
American Strategic Insurance 2013 - 2014
Selective Insurance 2011 - 2013
GMAC Insurance 2011 - 2012
Safeco Insurance 2009 - 2012
Skills
Insurance, Recruitment/Retention, Training & Development, Sales Management, Property & Casualty..., Commercial Insurance, Underwriting, Workers Compensation, Home
Education
Luther College 1989 — 1993
Bachelors Degree, Business
Lewiston-Altura High School 1985 — 1989
State Farm April 2002 - Present
GMAC Insurance August 1997 - December 2001
Skills
Property & Casualty..., Umbrella Insurance, Insurance, Health Insurance, Life Insurance, Professional Liability, Sales, Workers Compensation, Account Management, Commercial Insurance, Liability, Casualty
Education
Lindenwood University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
K&G Fashion Superstore April 2014 - Present
K&G Fashion Superstore June 2010 - Present
GMAC Insurance March 2004 - June 2012
Enterprise Rent-A-Car November 2001 - February 2004
Enterprise Rent-A-Car October 1999 - November 2001
Enterprise Rent-A-Car April 1999 - October 1999
Enterprise Rent-A-Car August 1997 - April 1999
Enterprise Rent-A-Car December 1996 - August 1997
Skills
Property & Casualty..., Casualty, Claim, Insurance, Liability, Subrogation, Claims Management, General Insurance, Commercial Insurance, Legal Liability, Claims Resolution, Commercial Lines, Claims Handling, Claim Investigation, Statutory Interpretation, Collections, Rental Branch Management, Corporate Marketing, Underwriting, Liability Analysis, Property Damage, Customer Service, Customer Retention, Customer Oriented, Customer Engagement, Employee Relations, Employee Training, Loss Prevention, Legal Compliance, Special Investigations, Creative Merchandising, Payroll, Inventory Control, Retail Management, Store Management, Risk Management, Property, Marketing, Investigation, Health Insurance, Employee Benefits
Education
Livingstone College 1979 — 1983
BSW, SOCIAL WORK
Travelers Insurance January 2000 - November 2010
GMAC Insurance March 1998 - January 2000
ADP INTEGRATED MEDICAL SOLUTIONS October 1996 - October 1997
Education
Molloy College 1995 — 1996
Medical Business Management
EquiTrust Life Insurance Company April 2014 - Present
Asset Consulting Group December 2003 - April 2014
Guggenheim Partners 2003 - 2014
GMAC Insurance March 1989 - March 2003
Skills
Finance, Investments, Financial Analysis, Financial Reporting
Education
Walsh College of Accountancy and Business Administration 1997 — 2000
Master of Science (MS), Finance
Madonna University
Bachelor of Science (BS), Accounting
Heritage Home Group LLC March 2015 - August 2015
Heritage Home Group LLC February 2014 - March 2015
Furniture Brands International August 2011 - February 2014
GMAC Insurance 2002 - 2011
Skills
Persuasion, Motivation..., Tactical and Strategic..., Change Management, Productivity,..., Process Improvement, Team Coaching,..., Strategic Planning, Coaching, Vendor Management, Business Analysis, Leadership, Customer Service, Performance Management, Management, Customer Experience, Cross-functional Team..., Insurance, Customer Satisfaction, Call Centers, Analysis, Account Management, Training, Sales Management
Education
Missouri Baptist University
BS, Business Administration
Gallagher Bassett Services, Inc. July 2012 - Present
GMAC Insurance September 2005 - July 2012
GMAC Insurance April 2003 - September 2005
Infinity Insurance April 2001 - April 2003
Skills
Insurance Claims, Claims Management, Casualty, Property & Casualty..., Claims, Liability, Claim, Claims Handling, Commercial Insurance, Property Damage, Litigation Management, General Insurance, Personal Injury, Underwriting, Insurance, Subrogation, Liability Analysis, Legal Liability, Claim Investigation
Education
Maryville University of Saint Louis 1997 — 1999
Bachelor of Science in Business Administration
GMAC Insurance February 2005 - Present
GMAC Insurance February 2005 - Present
GMAC Insurance July 2007 - January 2011
GMAC Insurance February 2005 - July 2006
Target August 2001 - February 2005
Education
Lindenwood University 2006 — 2012
BS, Business Administration
Lindenwood University 2006 — 2012
BS, Business Administration
Ft. Zumwalt South High School 1997 — 2001
The Charlotte Museum of History May 2010 - March 2012
The National Trust for Historic Preservation (Drayton Hall) April 2008 - May 2010
GMAC Insurance February 2007 - April 2008
Skills
Excellent Customer..., Proficient in Microsoft...
Education
Maryville University of Saint Louis 2003 — 2005
Bachelor of Arts, History
St. Louis Community College 2002 — 2003
GMAC Insurance 1994 - Present
Skills
Property & Casualty..., Customer Service, Casualty Claims, Organization, Time Management, Mentoring
Education
Lenoir-Rhyne College
Bachelor of Arts (BA), Business Administration
Northside High School
CHCTDC October 2011 - November 2014
GMAC Insurance August 2008 - October 2011
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Nonprofits, PowerPoint
Education
North Carolina A&T State University
NYC Teaching Fellows June 2013 - Present
Republic of Georgia August 2012 - Present
Aaron Brothers August 2011 - July 2012
Transformational Development Agency September 2011 - May 2012
GMAC Insurance March 2006 - July 2009
Life Application Ministries March 2005 - March 2006
Skills
Non-profits, Education, Administrative..., Customer Service, Humanitarian Assistance, Sales, Writing, Research, Claims Handling, Social Media, Social Networking, Nonprofits, Microsoft Word, Microsoft Excel, PowerPoint, Teaching, Editing, Facebook, Time Management, Public Speaking, Community Outreach, Training, Event Planning, Fundraising, Tutoring, Volunteer Management, English, Creative Writing, Leadership Development, Curriculum Development, Public Relations
Education
St. John's University 2013 — 2015
Master of Education (M.Ed.), Special Education and Teaching
Bethel School of Ministry 2009 — 2012
International Transformation
Michigan State University 2000 — 2004
Psychology with a concentration in Human Resources
GMAC Insurance
Skills
Customer Service, Sales, Leadership, Risk Management, Process Improvement, Marketing, Property & Casualty..., Team Building, Training, Underwriting
Education
Miami Dade College 1978 — 1979
Christopher Columbus High School
High School
AIG Insurance 2005 - 2007
GMAC Insurance 2002 - 2004
Progressive Insurance 2000 - 2002
Skills
Subrogation, Arbitration, Claims Handling, Claims Resolution, Claims Investigations, Property and Casualty..., Property & Casualty..., Casualty
Education
La Salle University 1995 — 2000
Bachelor of Arts (B.A.), Criminal Justice and Sociology