Highmark Company
Industry: Healthcare company
DescriptionHighmark is a non-profit healthcare company based in Pittsburgh, Pennsylvania, United States. It is a large individual not-for-profit health insurer in the United States, which operates several for-profit subsidiaries. Headquarters: Pittsburgh, Pennsylvania, United States CEO: David Holmberg (21 May 2014–) Number of employees: 19,500 (2012) Founded: 22 June 1977 Subsidiaries: United Concordia, Visionworks of America, Parent organization: Highmark Health
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Highmark Employees
infowerks data services inc February 2013 - Present
AlixaRx January 2013 - February 2013
Accredo - An Express Scripts Company May 2012 - December 2012
Highmark February 2012 - March 2012
McKesson October 2009 - February 2012
Medmark Inc, Walgreen's Specialty Pharmacy December 2008 - October 2009
McKesson Specialty Pharmacy October 2007 - March 2009
Kindred Hospital Healthcare August 2007 - October 2007
College Hill Pharmacy May 2007 - October 2007
CVS Pharmacy June 2003 - May 2007
Skills
Healthcare IT, Healthcare Technology, Healthcare Compliance, Pharmacy Operations, Pharmacy Practice, Pharmacy Systems..., Health Insurance, Business Strategy, Business Analysis, Business Operations..., Healthcare Information..., Healthcare, Pharmacy, Project Management, Vendor Management, Visio, Operations Management, Medicare, Managed Care, Pharmacy Automation, HIPAA, Software Documentation, Medical Compliance, Customer Service, Process Improvement
Education
Chatham University 2011 — 2015
Masters of Business Administration, Healthcare Management
Robert Morris University 2008 — 2011
Bachelors of Science, Health Services Administration
Community College of Beaver County 2006 — 2007
Certification, Pharmacy Technology
Pharmacy Technician Certification Board
Certification, Certified Pharmacy Technician
Highmark September 2013 - Present
Music Manager January 2013 - May 2014
Ricoh Americas Corporation February 2013 - September 2013
River's Casino February 2011 - May 2013
N2 Publishing February 2012 - December 2012
The Pittsburgh Social Exchange November 2011 - July 2012
Allegheny General Hospital December 2008 - January 2011
Skills
Publishing, Advertising, Social Networking, Social Media Marketing, Serving, Social Marketing, Online Marketing, Market Research, Event Planning, Professional Development, Social Networking Clubs, Networking Groups, Outstanding Customer..., Project Management, Writing, Business Networking, Customer Service, Nonprofits, Public Relations, Fundraising, Management, Music, Project Coordination, Sales, Time Management, Hospitality, Staff Development
Education
Community College of Allegheny County 2006 — 2012
Associate's Degree, Business Management/Administration, Marketing
Chartiers Valley High School 1994 — 2006
Academic
WGI Sport of the Arts August 2011 - Present
WGI Sport of the Arts December 2005 - August 2011
Curves for Women September 2004 - December 2005
Fred J Miller INC September 2001 - June 2003
Lazarus / Macy's September 2000 - January 2001
Gustins Hallmark September 1998 - September 2000
Centervilel School District September 1996 - June 1997
Highmark May 1985 - May 1996
Equibank July 1975 - May 1985
Skills
Accounts Payable, Data Entry, Accounts Receivable, Software Documentation
Education
Community College of Allegheny County
obtian 30 credits, Computer Science
Stemnion, Inc. October 2014 - Present
Premier Comp Solutions November 2013 - October 2014
Range Resources February 2012 - August 2013
Guardian Protection Services November 2010 - February 2012
Rivers Casino May 2010 - November 2010
Highmark January 2008 - May 2010
Highmark February 2005 - January 2008
Farmers Mutual Insurance Group May 2004 - February 2005
Sears, Roebuck and Co. April 2004 - July 2004
Skills
Employee Relations, Peronnel File Compliance, Leave of Absence..., Human Resources, Onboarding, Employee Benefits, Payroll, New Hire Orientations, Interviews, Policy, FMLA, System Administration, Management, Budgets, HRIS, Benefits Administration, Talent Acquisition, Recruiting, Administration, College Recruiting
Education
La Roche College 2006 — 2009
Masters, Human Resource Management
Clarion University of Pennsylvania 1999 — 2003
Bachelor of Science, Communication
Highmark August 2007 - September 2011
Highmark April 2002 - August 2007
Highmark April 2001 - April 2002
Education
Community College of Allegheny County 2010 — 2014
Associate of Science (A.S.), Registered Nursing/Registered Nurse
RETIRED October 2012 - Present
Novitas Solutions, Inc. January 2006 - October 2012
Highmark January 1998 - January 2006
Highmark June 1990 - January 1998
Mack Trucks, Inc. September 1988 - June 1990
Bowers, Schumann & Welch June 1980 - September 1988
Skills
Auto Detailing, Home Theater, Security, Security Audits, Computer Hardware, Troubleshooting, HIPAA, Intrusion Detection, Help Desk Support, Network Security, Access Control, Information Technology
Education
Centenary College 1984 — 1988
BS, Management Information Systems, General
The College of New Jersey 1975 — 1978
BA, Music Teacher Education
Warren HIlls Regional HS
Avnet October 2014 - Present
Splash Water Sports Inc 1999 - Present
Moon Run VFC February 2014 - Present
Avnet September 2013 - October 2014
Highmark January 2013 - September 2013
Millennium Pharmacy Systems February 2011 - January 2013
West Penn Allegheny Health System August 2009 - February 2011
Splash Water Sports January 1997 - January 2011
UPMC June 2001 - March 2009
Carslon Wagonlit Travel August 1997 - December 2005
Skills
SDLC, Project Management, PMO, Team Leadership, Management, Architecture, Systems Engineering, ALM, Project Engineering, Software Project..., Vendor Management, MS Project, IT Management, IT Strategy, Program Management, Software Development, Business Intelligence, Product Development, Business Analysis, Cross-functional Team..., Integration, Quality Assurance, Software Documentation, Agile Methodologies, Enterprise Software, Architectures, Project Portfolio..., Process Improvement, Project Planning, Strategy, Change Management, PMP, Leadership, Team Building, Governance, Information Technology, Consulting, SharePoint, Visio, Disaster Recovery, Requirements Analysis
Education
Duquesne University 2005 — 2005
Master's Certificate
Robert Morris University 1996 — 1998
B.S.B.A
Community College of Allegheny County 1994 — 1996
A.S.
Gannon University 1989 — 1991
Pennsylvania Liquor Control Board June 2010 - Present
American Trauma Society, PA Division March 2003 - November 2009
AAA Central Penn 1999 - 2003
Highmark 1992 - 1996
Skills
Non-profits, Public Speaking, Microsoft Office, Management, Program Management, Event Planning, Research, Team Building, Public/private..., Customer Service, Intelligence, Nonprofits, Program Development, Policy, Grants, Community Outreach, Fundraising, Government, Training, Volunteer Management
Education
Clarion University of Pennsylvania 1970 — 1974
BA, Sociology/Psychology
Lower Dauphin High School
Highmark November 2013 - Present
SDLC Partners, L.P. February 2013 - November 2013
Emerald Art Glass 2011 - 2011
Skills
Java, JavaScript, HTML, Eclipse, Python, C++, Linux, Visual Studio, MySQL, LaTeX, OpenMP, MIPS assembly, jQuery, Perl, AJAX, Windows, SVG, C, XML, CSS, Maple, Jasper Reports, Dojo, WebSphere Application..., SQL, Programming, Software Development, HTML5
Education
Slippery Rock University of Pennsylvania 2008 — 2012
Bachelor's degree, Computer Science
Community College of Allegheny County 2004 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Target September 2013 - Present
Highmark June 2008 - March 2013
County Office Building June 2002 - December 2007
Skills
Call Centers, Customer Service, Health Insurance, Insurance, Claim, Process Improvement, General Insurance, Software Documentation, Outlook, Access, Lotus Notes, Employee Benefits, Medicare
Education
University of Pittsburgh 1997 — 2000
Clarion University of Pennsylvania 1996 — 1997
Highmark August 2013 - Present
Seven Springs Mountain Resort December 2013 - Present
Ciber August 2011 - July 2013
Armada Supply Chain Solutions May 2008 - August 2010
Skills
Microsoft Excel, Business Analysis, Crystal Reports, Financial Modeling, Adobe InDesign, JD Edwards, Team Leadership, Equities, Investment Banking, Corporate Finance, Valuation, Leading Meetings, IBM Rational Tools, Six Sigma
Education
University of Pittsburgh 2008 — 2011
Bachelor of Science, Business Administration, Finance and Economics
Community College of Allegheny County 2007 — 2007
Bachelor of Science, Business/Commerce, General
Highmark Health January 2014 - Present
Freelance June 2010 - Present
Highmark June 2012 - January 2014
Skyline Screenprinting and Embroidery June 2010 - June 2012
Signature Media (StyleLine Magazine) January 2010 - April 2010
Campbell-Ewald July 2009 - September 2009
Campbell-Ewald May 2008 - August 2008
Campbell-Ewald May 2007 - August 2007
Skills
Typography, Adobe Creative Suite, Graphics, Graphic Design, Concept Development, Brand Development, Creative Problem Solving, Creative Development, Creative Direction, Print Production, Logo Design, Illustration, Logos, Layout, Posters, Bookbinding, Pre-press, Illustrator, InDesign, Photoshop, Flash, Dreamweaver, Pagemaker, Keynote, PowerPoint, After Effects, Mac, Adobe Acrobat, Brochures
Education
College for Creative Studies 2006 — 2010
BFA, Graphic Design
Billy Blue College of Design 2009 — 2009
BFA, Communication Design
Macomb Community College 2005 — 2006
General Studies
Center to Advance Palliative Care June 2015 - Present
Veteran Administration February 2015 - Present
Columbia University Medical Center August 2014 - Present
Highmark August 2013 - July 2014
Highmark June 2012 - August 2013
Miami University April 2012 - May 2013
Miami University February 2010 - May 2013
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Public Speaking, Public Health, Veterans Affairs, Health Policy, Medical Terminology, American History, Outlook, Customer Service, SPSS, Vensim, Visio, SnagIt, Teradata, Theatre, UltraEdit, Piano, Golf, Microsoft Access, SQL
Education
Columbia University in the City of New York 2014 — 2016
Masters of Public Health, Sociomedical Science and Health Policy
Miami University 2009 — 2013
Bachelor of Arts (B.A.), History, European Area Studies
Danish Institute for Study Abroad 2011 — 2011
Medicine
Highmark, Inc. September 2012 - Present
Highmark February 2012 - September 2012
Highmark January 2010 - February 2012
Highmark September 2002 - January 2010
Carnegie Science Center July 2000 - September 2002
Manchester Craftsmen's Guild August 1998 - July 2000
Skills
Data Analysis, Microsoft Office, Management, Graphic Design, Insurance, Social Networking, Social Media, Social Media Marketing, Social Media...
Education
Clarion University of Pennsylvania 1996 — 1998
Master of Arts (M.A.), English Language and Literature, General
Mercyhurst College 1992 — 1996
Bachelor of Arts (B.A.), English Language and Literature, General
Highmark May 2014 - Present
Erie County Department of Health December 2012 - Present
Gap Inc. August 2012 - Present
Dairy Queen September 2008 - August 2012
Skills
Marketing, New Media, Blogging, PowerPoint, basic photoshop skills, Constant Contact, Customer Service, Sales
Education
Mercyhurst University 2011 — 2014
Bachelor of Arts (B.A.), Communication and Media Studies
Clarion University of Pennsylvania 2010 — 2011
Gateway Health February 2015 - Present
Highmark August 2014 - January 2015
DialAmerica October 2012 - January 2015
EDMC February 2012 - August 2013
Strayer University April 2009 - February 2012
CCAC January 2008 - May 2009
Western Area Career Center September 2008 - January 2009
Medical Supply Company August 2006 - May 2008
UPMC November 1997 - November 2007
Everest Institute June 2005 - October 2006
Skills
Career Counseling, Staff Development, Higher Education, Customer Service, Mock Interviews, Job Search, Training, Teaching, Research, Adult Education, Resume Writing, Microsoft Office, Leadership Development, PowerPoint, Student Affairs, Career Development, Administration, Admissions, CampusVue, Student Recruiting, Enrollment Management, Community Outreach, Program Development, Job Search Strategies, Retaining Customers, Interviews, Healthcare, Outlook, Microsoft Excel, Microsoft Word, Customer Retention, Word, Excel, Pharmacy
Education
Strayer University 2009 — 2010
Graduate Certificate, Human Resource Management
Strayer University-Pennsylvania 2006 — 2008
M.Ed., Education and Technology
Point Park University 2003 — 2005
Bachelor of Science Degree, Business Management
Community College of Allegheny County 2000 — 2002
Liberal Arts Associate, Science Degree
North Hills School of Health Occupations 1996 — 1996
Diploma, Pharmacy Technician
Highmark Blue Cross Blue Shield March 2014 - Present
Highmark Blue Cross Blue Shield May 2012 - February 2014
HM Insurance Group July 2007 - May 2012
HM Insurance Group August 2005 - June 2007
Highmark January 2001 - August 2005
Parkvale Bank/Mellon Bank August 1998 - December 2000
Education
Waynesburg University 2011 — 2013
MBA, Business and Marketing
University of Pittsburgh 2005 — 2009
Bachelor's degree, Media and Professional Communication
University of Pittsburgh 2005 — 2009
Certificate in Digital Media, Digital Communication and Media/Multimedia
Community College of Allegheny County 2002 — 2005
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Highmark October 2006 - Present
Halcyon Solutions January 2004 - November 2006
Express Scripts January 2006 - October 2006
Cardinal Health April 2005 - January 2006
Skills
Data Warehousing, ETL, Informatica, Oracle, Teradata, SQL, Databases, Data Integration, Microsoft SQL Server, Business Intelligence, Unix, Requirements Analysis, SDLC, Business Analysis, Testing, Terradata, Informatica 9.1.0 /8.x, Informatica MDM, Linux/Unix, PL/SQL, DB2, Mainframe, Delivering Results, Team-oriented, Problem Solving, BigData - Hadoop, Change Management, Data Analysis, Hbase,Hive,PIG, IBM Rational Tools, Informatica B2B..., SQL Server, MapReduce, Requirements Gathering, XML, SAS programming, Performance Tuning, Data Migration, Shell Scripting, SAS, Data Quality, Data Modeling, Systems Analysis, Agile Methodologies
Education
Madras University 1994 — 1997
MCA, Computer Science
Clark University
Parsi High School
Way2Sassy4u July 2009 - Present
Way2Sassy4U July 2009 - Present
Cabrillo Hoist September 2004 - May 2009
Highmark September 1991 - September 1994
FHP Health Care September 1986 - October 1991
Santa Aan Hospital September 1984 - September 1986
Coast Plaza Hospital September 1981 - September 1984
Skills
Bracelets, Jewelry Design, Gifts, Fashion, Jewelry, Jewelry Making, Web Design, Necklaces, Earrings, Customer Service, Quickbooks, Handmade Jewelry, Luxury, Gems, Craft, Sewing
Education
Cerritos College 1975 — 1975
Excelsior High 1970 — 1974
grad, General
Highmark December 2013 - Present
Highmark March 2013 - December 2013
Highmark December 2007 - March 2013
Highmark September 2005 - December 2007
Highmark October 2003 - September 2005
Skills
CRM, Direct Marketing, Marketing, Product Development, Sales, Segmentation, Retail, Leadership, Insurance, Strategy, Pricing, Employee Benefits, Customer Retention, Competitive Analysis, Business Analysis, Process Improvement
Education
Carnegie Mellon University - Tepper School of Business 2000 — 2003
Master of Business Administration (M.B.A.)
Penn State University 1992 — 1996
Bachelor of Science (B.S.), Health Policy & Administration
MedStar Health 2012 - Present
Highmark March 1998 - October 2011
Susquehanna Pfaltzgraff Co. 1991 - 1998
Skills
PeopleSoft, SQL*Plus, ClearQuest, Security, Business Process..., Project Management, System Administration, Business Process, Process Improvement
Education
Clarion University of Pennsylvania 1986 — 1989
BS, Accounting
CPR Recruiting April 2015 - May 2015
Highmark January 2014 - April 2015
Tek Systems July 2011 - January 2014
McKesson Pharmacy Systems July 2008 - February 2010
Bidwell Training Center January 2006 - January 2008
Brother's Brother Foundation January 2003 - January 2006
Skills
Quality Assurance, Program Management, Information Technology, Project Management, Quality Center, System Testing, Rational Quality Manager, Software Documentation, Testing, SharePoint, Test Planning, Management, Nonprofits, JIRA, SDLC, HP Quality Center
Education
University of Pittsburgh 2006 — 2006
Sociology
Bidwell Training Center 2002 — 2003
Certificate, Pharmacy Technician
Community College of Allegheny County
Liberal Arts
Automated Health Systems January 2012 - Present
Point Brugge June 2011 - January 2012
The Map Room December 2007 - August 2011
Highmark December 2004 - September 2009
NCS Pearson September 2002 - July 2004
NCS Pearson February 2002 - September 2002
UPMC November 2000 - February 2002
AmeriCorps May 2000 - August 2000
Skills
Leadership, Project Management, Agile Project Management, Agile Methodologies, Data Analysis, SQL, Process Improvement, SDLC, Management, Call Centers, Analysis, Microsoft SQL Server, Training, Quality Assurance, Team Building, Recruiting
Education
Clarion University of Pennsylvania 1995 — 2000
B.S., Communication
SDLC Partners, L.P. September 2013 - Present
RE/MAX Premier Group July 2002 - January 2015
Michael J. Laffey & Associates, P.C. Other Party Liability, Inc. March 2011 - July 2013
Prudential Preferred Realty July 2002 - June 2006
Hamilton Household April 1994 - July 2002
Highmark April 1974 - April 1994
Skills
Business Analysis, Technical Documentation, Technical Writing, Business Process..., Budgets, Real Estate, Short Sales, Sellers, Investment Properties, Foreclosures, Condos, First Time Home Buyers, Construction, FHA
Education
Community College of Allegheny County 1999 — 2001
Associate in Science, Business
Temple University August 2014 - Present
NABA Philadelphia August 2012 - August 2014
Vanguard August 2010 - August 2014
Vanguard August 2010 - August 2011
Highmark May 2009 - August 2009
Skills
Auditing, Accounting, Finance, Analysis, Forecasting, Internal Audit, Management, Account Reconciliation, Financial Analysis, PowerPoint, Internal Controls, SharePoint, Marketing, Access, Physical Training, Cash Flow, IT Audit, Enterprise Risk..., Program Development, Microsoft Excel, Microsoft Office, Financial Reporting, Public Speaking, Leadership
Education
Temple University 2014 — 2015
Master of Education (M.Ed.), Educational Leadership and Administration, General
Cheyney University of Pennsylvania 2006 — 2010
BA, Accounting
Highmark, Inc. June 2014 - Present
Coventry Health Care May 2013 - Present
Highmark October 2011 - June 2012
Highmark November 2008 - October 2011
Unison 2008 - 2008
United Health Plan 2008 - 2008
United Health Plan 2008 - 2008
Gateway Health Plan 2004 - 2008
Premier Medical Associates 1997 - 2002
Skills
Case Management, Managed Care, Medicare, Nursing, Utilization Management, Disease Management, Medicaid, Home Care, Healthcare Management, Patient Safety, Healthcare, Health Insurance, Healthcare Consulting, Hospitals, HIPAA, Healthcare Information..., EMR, EHR, Motivational...
Education
Duquesne University 1999 — 2002
BSN, Nursing
Community College of Allegheny County 1992 — 1995
ASN, Nursing
University of Pittsburgh 1978 — 1983
Business, Information Science
Gateway Health Plan September 2014 - Present
Highmark September 2007 - March 2011
Highmark Blue Shield September 2007 - August 2010
Highmark April 2002 - September 2007
Skills
Project Management, Business Analysis, PMP, Vendor Management, PMO, Process Improvement, SDLC, Project Portfolio..., Visio, Insurance, Health Insurance, Change Management, Project Coordination, Business Requirements, Requirements Gathering, MS Project, RFP, Program Management, Requirements Analysis, Analysis, Business Process, Management, SharePoint
Education
Central Pennsylvania College 1981 — 1983
Associate's degree, Tourism and Travel Services Management, 3.7
naviHealth, Inc. August 2015 - Present
Highmark December 2012 - August 2015
Highmark Blue Shield November 2001 - December 2012
Highmark Inc. September 1997 - November 2001
Pennsylvania Blue Shield March 1992 - September 1997
Pennsylvania Blue Shield September 1988 - March 1992
Skills
Health Insurance, Customer Relations, Claims, Business Analysis, Insurance, Claim, Customer Service, Healthcare, Managed Care, Medicare, Employee Benefits, HIPAA, Leadership
Education
Champlain College
Bachelor’s Degree, Health/Health Care Administration/Management
Capital BlueCross September 2014 - Present
Highmark March 2012 - March 2014
Highmark April 2005 - July 2011
Highmark January 2003 - April 2005
Highmark January 1999 - January 2003
Highmark January 1996 - January 1998
Highmark January 1995 - January 1996
Electronic Data Systems January 1994 - January 1995
Rite Aid January 1990 - January 1994
Skills
Excel, Microsoft Office, Word, Documentation, PowerPoint, Outlook, Visio, SharePoint, Business Analysis, Lotus Notes, Problem Solving, Windows, Software Documentation, Microsoft Excel, Microsoft Word, Management, Requirements Gathering, SDLC, Software Development
Education
Central Penn College 2013 — 2015
Bachelor's degree, Business Administration
McCann School of Business and Technology 2012 — 2013
Associate's degree, Business Administration
Cumberland Perry Vocational Technical School 1988 — 1990
Certificate, Data Processing
West Perry High School 1987 — 1990
Diploma, Business
First Niagara Bank August 2014 - Present
First Niagara Bank May 2012 - August 2014
Highmark August 2008 - May 2012
ConsultUSA 2008 - 2009
Consult USA, LLC 2008 - 2009
Fiserv March 2000 - August 2008
Mellon Bank August 1995 - February 2000
Skills
Process Improvement, SDLC, Software Project..., Data Warehousing, Security, Project Management, SharePoint, E-commerce, Visio, Software Documentation, Business Analysis, Business Requirements, Business Intelligence, Requirements Analysis, Requirements Gathering, Integration, Risk Management, COBOL, Disaster Recovery, Systems Analysis, Business Process, User Acceptance Testing, Enterprise Architecture, IT Strategy, SQL, Information Technology, MS Project, Databases, Testing, Software Development, Quality Assurance, Oracle, Resource Management, ETL, Change Management, Database Design, IT Operations, Data Analysis, Software Implementation, Web Services, Waterfall, XML, Cross-functional Team..., Solution Architecture
Education
University Of Phoenix 2001 — 2004
MBA/TM, Business/Information Systems Management
Robert Morris University 1993 — 1995
BS, Business/Information Systems
Community College of Allegheny County 1989 — 1992
A.S, Infomation Technology
Pennsylvania Coalition Against Rape April 2015 - Present
Shoe Dept October 2014 - Present
Shoe Dept October 2014 - Present
Highmark September 2012 - October 2014
Allied Barton Security Services January 2012 - July 2012
Federal Work Study June 2011 - June 2012
Target March 2009 - February 2012
AT&T January 2008 - November 2008
Tom's January 2007 - December 2007
Skills
Employee Training, Data Entry, Phone Skills, Loss Prevention, Customer Service, Customer Satisfaction, Inventory Management, Dependable Team Player, Cpr Certified, Call Center, Outlook, Time Management, AED, Critical Thinking, Distribution Center..., First Aid, Interviews, Troubleshooting
Education
Central Pennsylvania College 2012 — 2016
Bachelor's degree, Cyber Security
ITT Technical Institute 2010 — 2012
Associates in Specialized Technology Degree, Criminal Justice
Susquenita High School 1989 — 1996
GED Diploma, Academics Mathematics and business
Crump Life Insurance Services May 2014 - Present
Highmark 2005 - December 2013
AXA 2004 - 2005
Skills
Health and Welfare..., COBRA, 401k, Presenting Proposals, Supervision, Performance Development, Policy, Compliance, Vendor Management, Corporate Communications, Project Management, Program Management, Performance Improvement, Onboarding, Leadership, Human Resources, Employee Benefits, Benefits Administration, Health Insurance, Insurance, Customer Service, Process Improvement, Life Insurance
Education
Central Pennsylvania College 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration
Highmark November 1981 - January 2014
US Army 1976 - 1980
Skills
Organizational..., Coaching, Leadership Development, Instructional Design, Performance Management, Team Building, Mentoring, Career Development, Talent Management, Onboarding, Employee Benefits, Employee Engagement, Performance Improvement, Succession Planning, Employee Relations, Leadership, Process Improvement, Training, Training Delivery, Public Speaking, Organizational Design, Organizational..., Employee Training, Executive Coaching, Workshop Facilitation, Needs Analysis, Personnel Management, Interviews, Talent Acquisition, Resume Writing, Conflict Resolution, Human Resources, Benefits Administration, College Recruiting
Education
Central Michigan University
Master's Degree, Management
Gannon University
Bachelor's Degree, Psychology
Synergy Staffing March 2015 - July 2015
CONSOL Energy (contractor) December 2014 - December 2014
Highmark May 2005 - February 2014
Highmark, Inc July 2009 - January 2011
GSK March 2005 - May 2005
Crown Castle January 2005 - March 2005
Airport Safe & Lock August 2003 - January 2005
Fisher Scientific July 1998 - June 2003
Fiserv June 1996 - July 1998
CNG Development Company January 1989 - September 1990
Skills
Visio, Requirements Analysis, COBOL, Business Analysis, EZtrieve, IMS DB/DC, ADSO, FTP, Secure FTP, IBM Mainframe, Mainframe Testing, Data Analysis, Data Management, Access Database, Reporting & Analysis, Regression Testing, User Acceptance Testing, Unit Testing, Testing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Endeavor, JCL, Job Scheduling, Management, SDLC, Information Technology, SharePoint, Databases, Integration, Process Improvement, Leadership, Software Development, DB2, Analysis, Business Requirements, Software Documentation, Customer Service, Change Management, Training, Requirements Gathering, SQL
Education
Robert Morris University
Bachelors of Science, Business Administration; Computer Information Systems
Community College of Allegheny County
Associates of Science, Retail Merchandising
Bradford School of Business 1985 — 1986
Course concentration in Business Administration
PNC Bank December 2013 - Present
Highmark November 2011 - December 2013
Wells Fargo Bank December 2006 - January 2011
Wells Fargo Bank October 2005 - December 2006
Skills
Customer Service, Process Improvement, Six Sigma, Human Resources, Green Belt, Visio, Recruiting, Relationship Management, Lean Tools, Microsoft Excel, Marketing, Account Management, Team Leadership, Inventory Management, Employee Benefits, Onboarding, Customer Retention, Outlook, Leadership, Training, Coaching, Risk Management, Banking, Data Analysis, Team Building, SharePoint, Benefits Administration, Employee Relations, College Recruiting, Business Analysis, Customer Satisfaction, New Business Development, Public Speaking, Business Requirements, Financial Services, Project Management, Microsoft Office, Sales, Hiring, Performance Management, Conflict Resolution, Employee Training, Loans, Business Process..., Workforce Planning, Talent Acquisition, Organizational..., Interviews, PowerPoint, Management
Education
Clarion University of Pennsylvania 1999 — 2003
Bachelor of Science Degree, Business Administration; Business Management and Industrial Relations
Cigna November 2013 - Present
Highmark September 2011 - November 2013
Health Dialog August 2011 - December 2011
Health Dialog February 2008 - May 2011
Health Dialog November 2006 - February 2008
UPMC, Rx Partners, LTC January 2003 - November 2006
UPMC, Rx Partners, LTC August 2001 - January 2003
UPMC, Living at Home Program January 1999 - July 2001
AMPN Pharmacy Services, Oakland April 1995 - December 1998
various retail stores May 1991 - March 1995
Skills
Pharmacy, Medication Therapy..., Managed Care, Pharmacists, Pharmacy Benefit..., Healthcare Management, Healthcare, Utilization Management, Healthcare Information..., Clinical Research, Medicare, Ambulatory Care, Medicare Part D, Clinical Pharmacy, Clinical Trials, Health Policy, Medicaid
Education
Champlain College 2012 — 2013
Master's degree, Health/Health Care Administration/Management, 4.0
Champlain College 2012 — 2013
Graduate Certificate in Health Care Quality Improvement, Health/Health Care Administration/Management, 4.0
Champlain College 2012 — 2013
Graduate Certificate in Health Care Information Systems, Health/Health Care Administration/Management, 4.0
University of Pittsburgh, School Of Pharmacy 1986 — 1991
Bachelor of Science Degree, Pharmacy
First Baptist Church Of Donora April 2015 - Present
PNC September 2014 - Present
PNC March 2014 - Present
PNC April 2013 - February 2014
Brink’s August 2012 - February 2013
Highmark December 2008 - May 2012
Dish Network May 2004 - September 2008
Skills
Customer Service, Microsoft Office, Insurance, Medicare, HIPAA, Employee Benefits, Claim, PeopleSoft, Cpr Certified, SharePoint, Access, Software Documentation, Management, Training, Time Management, Microsoft Excel, Outlook, PowerPoint, Social Media
Education
Community College of Allegheny County 2012 — 2014
Business, Business Management
Indiana University of Pennsylvania 2002 — 2003
None, Computer Engineering
George Westinghouse High School 1998 — 2002
Highmark December 2013 - Present
TEKsystems July 2010 - December 2013
Fiserv Lending Solutions November 2004 - March 2010
Fiserv Customer Contact Systems March 2000 - June 2003
Fiserv Source One June 1998 - March 2000
Fiserv Source One December 1993 - June 1998
DePaul and Associates March 1990 - December 1993
Ciscorp Inc August 1988 - March 1990
Skills
Microsoft SQL Server, Oracle, COBOL, SQL, PowerBuilder, DB2, Mainframe, SQL Server, Software Project..., Troubleshooting, Requirements Analysis, VSAM, JCL, PL/SQL, Software Development
Education
Clarion University of Pennsylvania 1984 — 1988
BS, Computer Applications and Info Systems
BNY Mellon June 2014 - June 2015
Kwelia August 2013 - June 2014
Embrace Hearing, LLC May 2012 - August 2012
The Children's Hospital of Philadelphia June 2011 - January 2012
Highmark June 2010 - August 2010
Skills
Data Analysis, R, Java, Economics, OCaml, HTML, Business Analysis, CSS3, Microsoft Office, Python, Research, SEO, Web Development, Statistics, Analysis, Start-ups, CSS, Business Development, JavaScript
Education
Columbia University in the City of New York 2015 — 2017
Master’s Degree, Data Science
University of Pennsylvania 2009 — 2013
Bachelor of Arts (B.A.), Economics
American Water August 2014 - Present
Highmark August 2013 - July 2014
Select Medical June 2011 - August 2013
Flagger Force Traffic Control Services December 2010 - June 2011
Member's 1st Federal Credit Union May 2009 - December 2010
Skills
Accounting, Payroll, Account Reconciliation, Invoicing, Fixed Assets, QuickBooks, Customer Service, Spreadsheets, PowerPoint, Microsoft Office, Financial Analysis, Public Speaking, Accounts Payable, Accounts Receivable, Auditing, Financial Reporting, Bookkeeping, Accruals, GAAP, Journal Entries, Banking, Financial Statements, Microsoft Excel, Management, Budgets, Office Management, Forecasting, Process Improvement, Microsoft Word, Outlook
Education
York College of Pennsylvania 2012 — 2015
Master of Business Administration (MBA), Management
Central Pennsylvania College 2007 — 2011
Bachelor of Science (B.S.), Accounting
National Council of Jewish Women, Pittsburgh Section April 2013 - Present
Highmark November 2012 - March 2013
Jewish Family & Children's Service of Pittsburgh April 2006 - November 2012
Pittsburgh Symphony Orchestra September 2005 - April 2006
Greater Pittsburgh Community Food Bank March 2003 - August 2005
Animal Friends 2001 - 2003
Skills
Program Development, Grant Writing, Volunteer Management, Non-profits, Fundraising, Grants, Community Outreach, Non-profit..., Nonprofits, Program Management, Strategic Planning, Social Media, Social Services, Teaching, Leadership, Philanthropy, Community Development, Public Policy, Public Speaking, Event Planning, Community Organizing, Program Evaluation, Case Managment, Public Relations, Policy Analysis, Editing, Event Management, Newsletters, Research, Strategic Communications, Board Development, Case Management, Annual Giving, Media Relations, Workshop Facilitation, Leadership Development, Management, Writing, Social Networking
Education
University of Pittsburgh 1994 — 1996
MSW, Social Work Administration
Chatham University 1990 — 1994
BA, Communication and Psychology
The Regis Group January 2013 - Present
Highmark December 1999 - January 2014
Misys Healthcare Systems 1986 - 1999
Business Automation Services May 1986 - May 1987
Education
Community College of Allegheny County 1982 — 1984
Associate's degree, Business data Processing, 3.8
Penn State University 1974 — 1976
Bachelor's degree, Early Childhood Education and Teaching, 3.7
Community College of Allegheny County 1972 — 1974
Associate's degree, Child Development, 3.8
PNC 2014 - Present
Highmark 2012 - 2014
Highmark 2010 - 2012
Highmark 2008 - 2010
Highmark 2006 - 2008
Fiserv 1998 - 2006
BNY Mellon 1993 - 1998
Skills
PMP, SDLC, PMO, Requirements Gathering, Business Analysis, Requirements Analysis, Software Project..., Project Portfolio..., Process Improvement, Project Management, Business Requirements, MS Project, Program Management, Integration, Business Process
Education
Robert Morris University
Master's Degree, Management Information Systems, General
Robert Morris University
Master of Business Administration (M.B.A.)
Clarion University of Pennsylvania
Bachelor's Degree, Accounting
Bank of America August 2012 - January 2014
West Penn Allegheny Health System September 2011 - August 2012
EBDS/Highmark March 2009 - April 2010
Highmark March 2002 - July 2004
Skills
Employee Benefits, Insurance, Mortgage Lending, Admissions, Foreclosures, Customer Service, Microsoft Excel, Access, Microsoft Word, Data Entry
Education
Community College of Allegheny County 2008 — 2011
Business Administration and Management, General
Everest Institute 2006 — 2007
Certificate/Diploma, Medical Billing and Coding
Jacobson Associates June 2014 - Present
Highmark June 2012 - June 2014
Highmark January 2011 - June 2012
The Leukemia & Lymphoma Society October 2010 - December 2010
LGC Associates May 2008 - 2010
Community Appraisal Services, Inc. 2004 - 2007
Skills
Training, Management, Leadership, Event Planning, Sales, Customer Service, Time Management, Coaching, PowerPoint
Education
Indiana University of Pennsylvania 2005 — 2010
Journalism, Public Relations, Art Studio, French, Advertising Writing
Community College of Allegheny County 2013 — 2013
Real Estate
Kelly Haller LLC January 2012 - Present
A to Z Communications September 2011 - December 2011
Highmark October 2010 - September 2011
Fireman Creative June 2010 - July 2010
Highmark April 2008 - August 2008
Skills
Packaging, Graphic Design, Illustration, Publishing, Logo Design, Concept Development, Web Design, Typography, Layout, Art Direction, Corporate Identity, Invitations, Flash, Adobe Creative Suite, Graphics, Mac, Brochures, Image Manipulation, Sketching, Branding & Identity, Posters, Photoshop, Flash Animation, Advertising, Illustrator, User Interface Design, InDesign, Dreamweaver, Interaction Design, Creative Direction, Adobe Acrobat
Education
College for Creative Studies 2006 — 2010
BFA, Graphic Design
Edinburgh College of Art 2009 — 2009
Study Abroad, Graphic Design
Pittsburgh Parks Conservancy October 2014 - Present
University of Pittsburgh Swanson School of Engineering June 2012 - April 2014
University of Pittsburgh August 2009 - January 2012
Howard Hanna Real Estate Services 2007 - 2010
Highmark June 1998 - June 2006
Crohn's & Colitis Foundation of America 2006 - 2006
Skills
Community Outreach, Fundraising, Sustainability, Proposal Writing, Event Planning, Green Building, LEED, Environmental Design, Environmental Research, SimaPro, AutoCAD, SketchUp, ArcGIS, Grant Writing, Project Management
Education
University of Pittsburgh 2010 — 2013
Master's Degree, Sustainability & Green Design, Civil and Environmental Engineering
Chatham College 2012 — 2012
ITT Technical Institute-Pittsburgh 2010 — 2010
University of Pittsburgh 1993 — 1997
Bachelor of Science (BS), Applied Mathematics and Computer Science
Federated Investors January 2015 - Present
Highmark Health March 2014 - January 2015
Highmark Health February 2012 - February 2014
Highmark March 2006 - February 2012
UPMC February 2005 - February 2006
BNY Mellon January 2003 - February 2005
BNY Mellon April 2001 - January 2003
BNY Mellon April 1999 - April 2001
PNC March 1998 - April 1999
PNC July 1996 - March 1998
Skills
Certified Information..., Security, Risk Management, SharePoint, Sarbanes-Oxley Act, Internal Audit, Auditing, Business Process..., CISA
Education
Clarion University of Pennsylvania 1989 — 1991
Master of Business Administration (MBA), Marketing Reseach
Clarion University of Pennsylvania 1985 — 1989
Bachelor of Business Administration (BBA), Marketing
Harford Community College 1992 — 1993
Certificate, Computer Programming/Programmer, General
Accenture May 2012 - Present
Highmark January 2012 - May 2012
Pegasystems November 2010 - November 2011
Experts May 2010 - June 2010
Comcast/ Arcus consultant July 2010 - 2010
Comcast August 2007 - December 2009
MEDecision May 2006 - March 2008
Immaculata University/Collegis 1998 - 2000
Skills
Perl, Pega PRPC, J2EE Architecture, Linux server..., Business Objects, WebSphere Application..., Weblogic, iPlanet, SunOne, IBM HTTP Server, Siteminder, Software Project..., C++, C, Micro Focus COBOL, CICS, Access Control, Oracle SQL, Aqualogic, Wily Introscope, Sun Directory Server, Tivoli Access Manager, SoapUI, SOAP, WSDL, Netcool, Tivoli Impact Service, Pega AES 3.4, Computer Associates..., Sun Identity Manager, Sun Application Server, WebSphere Message Broker, Database Administration, Web Services, Unix Administration, Integration, Enterprise Software, SDLC, Websphere, Tomcat, Unix, SOA, DB2, JBoss Application Server, Linux, Java Enterprise Edition, Operating Systems, Software Documentation, COBOL, Data Center
Education
Eastern University 1999 — 2001
BA, Management of Information Systems
Computer Learning Center 1993 — 1995
AS, Advanced Programming
Colorado Technical University
Master's degree, Master Of Management of Information Technology
PNC August 2015 - Present
Highmark Health July 2014 - July 2015
Highmark June 2013 - June 2014
Highmark February 2011 - June 2013
HJ Heinz April 2007 - October 2009
Louis Plung & Company January 2006 - March 2007
Orix Auto Finance June 2002 - September 2003
Skills
Model Audit Rule, SOX 404, Internal Controls, Internal Audit, External Audit, Microsoft Excel, Access, PowerPoint, Data Analysis, Lotus Notes, Engagement, ProSystem fx Tax, Income Tax, Accounting, Cost Accounting, Microsoft Word, Avaya, Financial Analysis, Financial Risk, Financial Audits, Blackline, Quickplace, Ratios, Audit Software, Risk Assessment, Financial Accounting, Financial Reporting, Process Improvement, US GAAP, Forecasting, Analysis, Sarbanes-Oxley Act, Auditing, Variance Analysis, Budgets
Education
Colorado State University 2004 — 2005
CPA (Certified Public Accountant), Auditing, Accounting, Regulation, Finance, Tax, Business Environment
The Institute Of Chartered Accountants Of India 2000 — 2003
CA (Chartered Accountant), Accounts, Finance, Tax, Audit, Regulation
KJ Somaiya College of Commerce 1995 — 1998
BCOM (Bachelor of Commerce), Accounts, Finance, Tax, Audit, Regulation, Economics
University of Mumbai 1993 — 1998
Bachelor of Commerce, Accounts/Finance
UPMC Health Plan October 2004 - Present
Highmark January 1995 - October 2005
Skills
Public Relations, Strategic Planning, Healthcare, Marketing...
Education
Clarion University of Pennsylvania 1980 — 1984
BS, Communication
Highmark October 2008 - Present
Skills
Business Analysis, SharePoint, Access, Microsoft Office, Project Management, Analysis, Process Improvement, Microsoft Excel
Education
Community College of Allegheny County 2012 — 2014
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
Clarion University of Pennsylvania 2003 — 2007
B.S., Communications/Mass Media Arts & Journalism
Freddie Mac September 2015 - Present
Northrop Grumman Corporation June 2014 - September 2014
SAIC October 2011 - May 2013
Lockheed Martin August 2010 - December 2010
Kaiser Permanente December 2009 - May 2010
Highmark October 2008 - March 2009
CareFirst BlueCross BlueShield March 2008 - July 2008
BlueCross BlueShield of SC February 1998 - July 2006
Skills
Visio, SharePoint, SDLC, Software Documentation, Requirements Analysis, Integration, Systems Analysis, Testing, Software Development, SQL, Project Management, Analysis, Program Management, Business Analysis, MS Project, Project Planning, DB2, Microsoft Office, Database Admin, Access, Business Intelligence, Business Requirements, Microsoft Project, CICS, Data Analysis, COBOL, Software Project..., Business Process, Database Design, Process Improvement, IBM Mainframe, Requirements Gathering, IT Management, Information Technology, Technical Writing, Enterprise Architecture, Functional Requirements, Computer Science, IT systems development, Enterprise Systems..., Systems Improvement, Business Process..., Information Systems, Quantitative Research, Quantitative Analytics, Quantitative Data, Database Administration
Education
The Community College of Baltimore County 2015 — 2015
Project Management Professional (PMP) Certification Training (In Progress), Project Management
Colorado Technical University 2009 — 2015
Doctorate, Computer Science - Enterprise Information Systems, 3.74
Colorado Technical University 2006 — 2007
Master of Science, Information Technology Management
Webster University 1993 — 1996
Master of Arts, Information Technology Management (Computer Resources & Information Management), 3.25
University of South Carolina-Columbia 1987 — 1992
Bachelor of Science, Integrated Information Technology (Office Information Systems)
St. Stephen High School 1983 — 1987
High School Diploma, Business Education
Pax Health October 2014 - Present
Highmark November 2010 - Present
Skills
Provider Network..., Affordable Care Act, Business Analysis, Product Management, Customer Engagement, Management Consulting, SDLC, Strategy, Program Management, Management, Requirements Analysis, Process Improvement, IT Strategy, Enterprise Architecture, Java, Data Warehousing, Business Intelligence, Analytics, Project Management, Requirements Gathering, Business Process..., Cross-functional Team..., Data Modeling, Vendor Management, PMP, Business Requirements, Software Project..., Business Modeling, IT Service Delivery
Education
Carnegie Mellon University - Tepper School of Business 2007 — 2010
MBA
HIghmark 2013 - Present
MedHead October 2007 - Present
Duquesne University August 2001 - Present
Highmark September 1996 - Present
Skills
Healthcare, Public Speaking, Nonprofits, Project Management, Team Building, Teaching, Management, Microsoft Office, Healthcare Information..., Strategic Planning, Event Planning, New Business Development, Social Media, Medicine, Healthcare Management, Hospitals, Program Development, Leadership, Managed Care, Coaching, Clinical Research, Budgets, Pediatrics, Community Outreach
Education
University of Iowa 1978 — 1996
Coe College 1970 — 1973
B.A., Chemistry/General Science
Highmark April 2012 - Present
Highmark Blue Cross Blue Shield May 2011 - December 2011
Bank of New York Mellon February 2010 - April 2010
Federated Investors April 2008 - December 2009
Highmark Blue Cross Blue Shield March 2007 - February 2008
UPMC Health Plan January 2007 - March 2007
Highmark Blue Cross Blue Shield August 2006 - January 2007
PNC Bank September 1998 - August 2006
JH Data Technical May 1998 - September 1998
General Nutrition Corporation May 1990 - May 1998
Skills
Business Requirements, Requirements Analysis, Quality Assurance
Education
Community College of Allegheny County 1995 — 2005
Quaker Valley High School 1986 — 1988
Academic
PNC January 2014 - Present
Highmark April 2012 - January 2014
SDLC Partners August 2008 - March 2012
Bayer Corporate Services March 2007 - July 2008
Vocollect December 2006 - March 2007
KPIT Inc August 2004 - December 2006
NCR Corp India Pvt Ltd 2004 - 2004
Jog Software Ltd April 2001 - September 2003
Skills
JSF, JPA, IceFaces, Spring, Hibernate, JSP, Servlets, EJB-3, AJAX, MyEclipse, PL/SQL, Tomcat, Ant, Struts, Java Enterprise Edition, SDLC, JMS, XML, Java
Education
College of Engineering Pune 1995 — 2000
BE
Dr J W Airan Academy, Satara 1983 — 1993
School
Highmark April 2012 - Present
Geisinger Health Plan March 2011 - July 2012
Express Scripts June 2009 - February 2011
Catamaran February 2005 - May 2009
Medco Health Solutions May 2005 - January 2006
Manulife Financial January 2004 - April 2005
Cambridge Technology Partners February 1999 - November 2003
Skills
SQL, Informatica, Data Warehousing, Microsoft Office, Visio, Teradata, ETL, Business Analysis, Business Management, Business Planning, New Business Development, Metadata, Project Planning, Agile Project Management, Scrum, Team Building, Effective Delegations, Mainframe, System Testing, User Acceptance Testing, Manual Testing, Test Planning, Test Cases, Compliance Testing, TOAD, PMO, CMS, CMMI, Medicare Part D, Medicaid, Medication Therapy..., Pharmacy Operations, PBM, Healthcare Management, Healthcare IT, Medical Terminology, Data Analysis, Data Integration, Delegation, Healthcare Information..., Management, SDLC, Requirements Analysis, Project Management, Change Management, Integration, Quality Assurance, Requirements Gathering, Business Requirements, Analysis
Education
Clark University 2002 — 2003
MBA, Management & Finance
University of Madras 1994 — 1997
Masters, Computer Science
University of Calicut 1991 — 1994
Bachelors, Science
Highmark October 2011 - Present
Oncology Nursing Society August 2000 - October 2006
Skills
Microsoft Word, Microsoft Excel, Microsoft Outlook, Face-to-face, Project Management, Photoshop, Photoshop Elements, Web Design, Web Services, Content Management, Dreamweaver, HTML, JavaScript, Outlook, Editing, Web Content, Web Development
Education
Chatham University 2009 — 2011
Masters, Professional Writing
Robert Morris University 2002 — 2009
Bachelor, Professional Communication/Information Technology
Team Manager Application Services November 2014 - Present
Highmark August 2003 - November 2014
Skills
Business Analysis, Process Improvement, SDLC, Project Management, Requirements Analysis, Analysis, Visio, Requirements Gathering, SharePoint
Education
Clarion University of Pennsylvania 1982 — 1984
Highmark Blue Cross Blue Shield October 1991 - Present
Highmark Blue Cross Blue Shield February 1999 - June 2002
Highmark October 1991 - February 1999
Skills
Medicare, HIPAA, Fraud, Claims Management, Customer Service, Commercial Insurance, SharePoint, Healthcare Industry, NCQA, Privacy Policies, Privacy Compliance, Health Insurance, Employee Benefits, Managed Care, Business Analysis, Process Improvement, Analysis, Healthcare, Business Process..., Claim, Leadership, Vendor Management
Education
Charleston Southern University 1986 — 1990
in process, Education
Faith
Outreach Teen and Family Services June 2014 - Present
Highmark July 2013 - Present
Mercy Behavioral Health January 2008 - Present
UPMC August 2011 - September 2013
Gateway Rehabilitation Center June 2008 - July 2011
Paula Teacher and Associates July 2005 - July 2008
Skills
Group Therapy, Mental Health, Adolescents, Adults, Mental Health Counseling, Treatment, Crisis Intervention, Family Therapy, Psychotherapy, Clinical Supervision, Behavioral Health, Case Managment, Social Services, CBT, Psychology, Motivational..., Play Therapy, Interventions, Behavior Modification, Anger Management, Clinical Research, Case Management
Education
University of Pittsburgh 2004 — 2006
MSW, Social Work
Clarion University of Pennsylvania 1999 — 2003
BS, Communication Sciences and Disorders
Highmark October 2013 - Present
Highmark January 2011 - October 2013
Highmark October 2007 - January 2011
Latino Leadership Alliance of the Lehigh Valley 2008 - 2010
Mothers & More April 2002 - April 2008
Nazareth Area School District September 2003 - October 2007
HCR/Manor Care January 1998 - October 2000
Manor Health Care Services January 1995 - January 1998
Valley Counseling Services, Inc. January 1994 - January 1995
Valley Counseling Services January 1993 - January 1995
Skills
Healthcare, Public Speaking, Event Planning, Insurance, Marketing, Social Media, Strategic Planning, Non-profits, Team Building, Health Insurance, Leadership Development, Public Relations, Nonprofits, Program Management, Community Outreach, Training
Education
DeSales University 2010 — 2014
Master of Business Administration (MBA), Health Care Systems Management, 3.92
Cleveland State University 1995 — 1996
None, Social Work - study towards MSW
Kent State University 1987 — 1991
Bachelor of Arts, Psychology, Social Work
Highmark April 2013 - Present
Magee Women's Hospital/Univ. of Pittsburgh September 2008 - March 2013
Dartmouth-Hitchcock July 2006 - June 2008
Dartmouth-Hitchcock Medical Center July 2002 - June 2006
Skills
Research, Public Health, Teaching, Clinical Research, Epidemiology, Qualitative Research, Medical Education, Board Certified, Higher Education, Medicine, Healthcare, Public Speaking, Health Promotion, Obstetrics, Menopause, Gynecology, Preventive Medicine
Education
Dartmouth Medical School 2006 — 2008
MPH
The University of New Mexico School of Medicine 1998 — 2002
MD
Columbia University in the City of New York 1989 — 1993
AB, anthropology
Moses Brown School 1986 — 1989
High School/Secondary Diplomas and Certificates
The PEAL Center August 2015 - Present
F&WM August 2015 - Present
Lydia's Place April 2011 - July 2015
Allegheny Center Alliance Church March 2011 - June 2014
Diversified Care Management January 2007 - April 2011
Life'swork of Western Pennsylvania January 2003 - January 2007
Highmark December 2001 - January 2003
Highmark Blue Cross Blue Shield August 2000 - December 2001
Three Rivers Youth February 1997 - August 2000
Western Pennsylvania School for Blind Children June 1992 - January 1997
Skills
Nonprofits, Public Speaking, Training, Workshop Facilitation, Community Outreach, Blogging, Conflict Resolution, Psychology, Mental Health, Research, Volunteer Management, Leadership, Policy, Program Development, Coaching, Social Networking, Program Management
Education
Geneva College
Associate of Arts (AA), Human Services
Community College of Allegheny County
non degree
Rite Aid January 2014 - Present
Highmark October 2011 - April 2013
Embarq / CenturyLink April 2007 - September 2010
CenturyLink / Embarq June 2005 - September 2010
Skills
Software Documentation, MVS, Troubleshooting, Unix, SDLC, CICS, Call Centers, COBOL, Visio, Linux, Call Center, Technical Support, TCP/IP, TSO, ITIL, DB2, Employee Benefits, Telecommunications, SharePoint, SQL, JCL, Mainframe, Requirements Analysis, Oracle, Vendor Management, Operating Systems, Integration, Disaster Recovery, Systems Analysis, Networking, System Administration
Education
Central Penn College 2013 — 2017
Bachelor of Science (B.S.), Information Technology
Dauphin County Technical School 1994 — 1998
H.S Diploma, Data Processing
Highmark Blue Cross Blue Shield December 2011 - Present
Highmark April 1999 - December 2011
WESCO Distribution 1995 - February 1999
Firm Security Electronics 1976 - 1991
Skills
ClearQuest, Test Management, Rational, RequisitePro, Testing, Functional Requirements, RUP, Waterfall, Agile Methodologies, Mainframe, Test Automation
Education
Community College of Allegheny County 2010 — 2011
Certificate
Point Park University 2002 — 2005
MBA
Duquesne University 1979 — 1987
BS
Highmark June 2008 - September 2008
Taishin International Bank May 2003 - March 2006
Education
Carnegie Mellon University - Tepper School of Business 2007 — 2009
Master, MBA-Finance
Highmark December 2005 - Present
highmark 1992 - 2008
Highmark April 2005 - December 2005
Highmark December 1994 - April 2005
Highmark July 1992 - November 1994
ComputerPeople June 1991 - July 1992
Equibank September 1989 - June 1991
Mellon Financial March 1989 - September 1989
Blue Cross of Western PA September 1987 - March 1989
Hammermill Paper Company May 1985 - September 1987
Education
Clarion University of Pennsylvania 1979 — 1983
BSBA, Information Systems
University of Pittsburgh October 2014 - May 2015
University of Pittsburgh August 2013 - May 2015
University of Pittsburgh August 2014 - January 2015
University of Pittsburgh January 2014 - October 2014
Hutchens Law Firm May 2014 - August 2014
Highmark June 2013 - August 2013
Premier Healthcare Alliance September 2008 - August 2012
The Vanguard Group June 2007 - September 2008
Skills
CRM, Data Analysis, Business Planning, Financial Analysis, Process Improvement, Training, Coaching, Customer Service, Legal Writing, Leadership, Project Management, Public Speaking, Research, Policy, Analysis, PowerPoint, Microsoft Office
Education
University of Pittsburgh School of Law 2012 — 2015
Doctor of Law (JD)
Pfeiffer University 2008 — 2010
MBA, Masters of Business Administration
Clemson University 2003 — 2007
BS, Management, Human Resources Concentration
Highmark August 2013 - Present
Ciber January 2013 - July 2013
Ebix Health October 2003 - January 2013
ACAC September 2002 - October 2003
Klett Rooney Lieber & Schorling August 1999 - August 2000
Skills
Business Analysis, Client Liaison, Organization, Communication, Software Quality..., Team Leadership, Management, Document Management, Document Review, Helping Clients Succeed, Medical Records, Customer Service, Front-end, Government, Keyword Research, Litigation, Civil Litigation, Commercial Litigation, Microsoft Office, Non-profits, Problem Solving, Photoshop, Web Development, CT Summation, Lexus, Account Management, Westlaw, Cognos, PhotoImpact, LuminX, Automated Church Systems, Databases, SQL, SharePoint, Requirements Analysis, Automation, Insurance, Quality Assurance
Education
Community College of Allegheny County 2001 — 2002
Web Design Certificate, Information Technology
Duquesne University 1995 — 1996
Paralegal Certificate, Paralegal
University of Pittsburgh 1976 — 1979
BA, Political Science and Government
PNC December 2014 - Present
Highmark May 2011 - March 2014
Highmark June 2009 - May 2011
Highmark, Inc. January 2000 - May 2009
Skills
Enterprise Architecture, SDLC, Health Insurance, Application Architecture, Leadership, Technical Architecture, IT Service Management, Governance, Program Management, IT Strategy, Strategy, Information Technology, SOA, Business Intelligence, Data Warehousing, Architectures, Testing, Integration, Management, Requirements Gathering, Business Process Design, Business Requirements, Websphere, Architecture
Education
University of Pittsburgh 2002 — 2003
MBA
Clarion University of Pennsylvania 1979 — 1983
BSBA, Business Computer Information Systems
TMG Health August 2012 - Present
Highmark January 2012 - August 2012
Genilogix July 2011 - January 2012
Penthera Technologies April 2010 - June 2011
GiftCards.com September 2008 - April 2010
Eaton December 2007 - September 2008
BNY Mellon October 2004 - November 2007
BNY Mellon June 1999 - September 2004
Skills
Quality Assurance, SDLC, Testing, Process Improvement, Business Analysis, User Acceptance Testing, Agile Methodologies, Quality Center, Requirements Analysis, SQL, Risk Management, Test Planning, HP Quality Center, Selenium Automation, JIRA, Scrum/Agile, Strategic Planning, Microsoft Word, Investments, Business Strategy, Financial Modeling, Accounting, Financial Analysis, Customer Service, Management, PowerPoint, Project Management, Analysis, Change Management, Banking, Microsoft Office
Education
Pointpark University 2004 — 2006
Bachelor's degree, Information Technology
Community College of Allegheny County 2002 — 2004
Associate's degree, Information Technology
Mt.Lebanon High School 1996 — 1999
High School, Highschool Education
Highmark January 1998 - Present
Skills
Requirements Gathering
Education
Clarion University of Pennsylvania
B.S.B.A., Business, Management, Marketing, and Related Support Services, 3.80 in Major
Highmark June 2013 - Present
Skills
IT Audit, Enterprise Risk..., Sarbanes-Oxley, Risk Management, Information Security, Bankruptcy, Auditing, Internal Controls, Change Management, Internal Audit, Sarbanes-Oxley Act, Information Technology, Management, Financial Analysis
Education
Carnegie Mellon University - Tepper School of Business 2005 — 2009
Bachelor of Science
CMU
Bachelor of Business Administration (B.B.A.)
Highmark March 2010 - Present
Highmark Blue Shield January 2001 - March 2010
Nationwide Insurance March 1990 - January 2000
Skills
Telecommunications, Networking, SDLC, Customer Service, Training, Avaya, ITIL, Disaster Recovery, Visio, SharePoint, Vendor Management, VMware, Cisco Technologies, PeopleSoft, IT Operations, Call Centers, VPN, Cisco Call Manager, Software Documentation, Systems Analysis, Active Directory
Education
Central Penn College
Harrisburg Area Community College
Associate of Arts (A.A.), Information Technology
Highmark April 2012 - Present
Private Practice March 2006 - Present
Children's Hospital of Pittsburgh October 2007 - November 2008
UPMC 2006 - 2007
VA Hospital 2004 - 2006
Skills
Nutritional Counseling, Nutrition Consulting, Medical Nutrition...
Education
Chatham College
MA, Psychology
State University of New York College at Oneonta
BS Nutritional Science, Dietetics
Highmark ConsultantAjilon Consulting1996 - 2007
Skills
PMO, PMP, Software Project..., SDLC, Requirements Analysis, Visio, SharePoint, Waterfall, Resource Management, MS Project, COBOL, IMS DB/DC, RUP Methodologies, CICS, SQL DB2, Scope Management, SQL, Systems Analysis, Software Development, Integration, Process Improvement, Software Implementation, Risk Management, DB2, Certified Project..., Databases, Enterprise Architecture, Program Management, Requirements Gathering, PMI, Agile Methodologies
Education
Penn State University 1978 — 1980
Engineering, Computer Science
Clarkson University 1977 — 1977
GNC, Inc. July 2015 - Present
Highmark Blue Cross Blue Shield May 2011 - April 2014
Highmark October 2006 - May 2011
YMCA of McKeesport June 2006 - September 2006
YouthWorks, Inc. March 2002 - May 2006
BNY Mellon December 2000 - March 2002
Pittsburgh Courier 1996 - 1998
Skills
Contract Management, Contract Negotiation, Analysis, Program Management, Project Management, Process Improvement, Management, Talent Acquisition, Change Management, Talent Management, Onboarding, Coaching, Healthcare, Business Development, Teaching, Budgets, Vendor Management, Team Building, Leadership, Finance
Education
Villanova University 2012 — 2013
Master Certificate, Contract Management, A
Point Park University 1999 — 2000
Master of Business Administration (MBA), International Business, 3.6
Christopher Newport University 1987 — 1991
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.0
Highmark May 2014 - Present
Nabisco July 2013 - July 2013
Clarion University's Marketing and Communications Deptartment August 2012 - December 2012
University Directories May 2011 - August 2011
Giant Food August 2006 - November 2010
Skills
Social Media, Facebook, Social Media Marketing, Event Planning, Social Networking, Marketing Communications, Public Speaking, Advertising, Event Management, Customer Service, Public Relations, Microsoft Office, Communication Skills, Management, Editing
Education
Point Park University 2013 — 2015
Master of Business Administration (MBA) and masters in public relations
Clarion University of Pennsylvania 2009 — 2013
Public Relations, Advertising, and Applied Communication
Highmark September 2013 - Present
Highmark August 2011 - September 2013
Wal-Mart May 2010 - August 2010
Le Cordon Bleu May 2010 - July 2010
Service Systems Associates Inc. Pittsburgh Zoo & PPG Aquarium June 2004 - August 2008
Skills
Marketing, Microsoft Office, Access, PowerPoint, Advertising, Social Networking, Call Center, Health Insurance, Windows 7, Brochures, Marketing Research, Microsoft Excel, Customer Satisfaction, Telephone Skills, Facebook, Outlook, Insurance, Data Analysis, Analysis
Education
Clarion University of Pennsylvania 2007 — 2011
B.S.B.A., Marketing
Beachbody June 2014 - Present
BAE Systems December 2013 - Present
BAE Systems May 2007 - December 2013
Highmark September 2006 - April 2007
Skills
Government Contracting, FAR, Cross-functional Team..., Contract Negotiation, Contract Management, Microsoft Office, Proposal Writing, Microsoft Excel, Microsoft Word, ITAR, Risk Management, Earned Value Management, DoD, Government Procurement, Government, Procurement, Project Planning, Military, Defense Contracting, MS Project, Defense, Program Management, Aerospace, Air Force, Cost Benefit, Defence, Export Controls, Federal Government, Government Proposals, Navy, Process Improvement, Proposal Support, Leadership, Security Clearance, Analysis, Project Management
Education
Clarion University of Pennsylvania 2002 — 2006
Bachelor's degree, Business Administration and Management, General
Highmark December 2013 - Present
Excellus BCBS March 2011 - December 2013
Colonial Paul Revere June 2010 - June 2011
Skills
Sales, Health Insurance, Insurance, Life Insurance, Accident Insurance, Retention Strategies, Creativity Skills, Collaboration Solutions, Employee Benefits, Disability Insurance, Brokers, Customer Service, Health Savings Accounts, Medicare
Education
Cazenovia College 1998 — 2002
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Columbia College
Currently attending for MBA
Burns White LLC July 2012 - Present
Highmark July 2007 - September 2011
Highmark May 2005 - July 2007
Highmark November 2004 - May 2005
Highmark February 2004 - November 2004
Highmark November 2000 - February 2004
Outlook Pointe August 1999 - October 2000
Natural Wonders October 1996 - August 1999
Skills
PRC AIRS, Strategic Recruitment..., RPO Implementation, Microsoft Office, Cross-functional Team..., Team Building, Project Management, Presentation Development, Sourcing, Social Networking, AIRS, Talent Acquisition, RPO, Employee Engagement, College Recruiting, Executive Search, Compensation & Benefit, Succession Planning, Taleo, HRIS, Internet Recruiting, Benefits Negotiation, Human Resources, Interviews, Employment Law, Recruiting, SDLC, PeopleSoft, Applicant Tracking..., Vendor Management, Benefits Administration, Employee Relations, SPHR, Talent Management, Workforce Planning, Resume Writing, Onboarding, Labor Relations, Employee Benefits, Screening Resumes, Deferred Compensation, New Hire Orientations
Education
University of Phoenix
MBA, Human Resources Management
La Roche College
Bachelor of Science, Leadership and Administration Development
Community College of Allegheny County 1996 — 1999
Associate of Science, Health and Fitness Management
Slippery Rock University of Pennsylvania 1995 — 1996
Perry Traditional Academy 1991 — 1995
Shady Lane November 2008 - Present
Highmark March 1969 - December 1996
Skills
Busisness Management..., QuickBooks Proficiency, Budgets, Nonprofits, QuickBooks, PowerPoint, Research, Strategic Planning, Microsoft Office, Public Speaking, Policy, Leadership, Project Management, Microsoft Word, Staff Development, Team Building, Customer Service
Education
Geneva College 1997 — 1999
Master of Science (M.S.), Organizational Leadership
Robert Morris University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Community College of Allegheny County
Associate of Science (A.S.), Computer and Information Sciences, General
Highmark October 2000 - Present
Skills
Business Analysis, Health Insurance, Insurance, Process Improvement, CPA, Visio, User Acceptance Testing, Change Management, Data Warehousing, Requirements Gathering, Project Management, Project Coordination, Financial Analysis, Requirements Analysis, Risk Management, Business Process..., Vendor Management, Software Project..., SharePoint, SDLC
Education
Clarion University of Pennsylvania 1988 — 1991
BSBA, Accounting
Leeds School of Business May 2013 - April 2015
WÜF 2015 - 2015
GrapeCity 2015 - 2015
GrapeCity 2015 - 2015
Philips April 2011 - August 2013
Highmark October 2010 - April 2011
Best Buy November 2008 - December 2010
UPMC February 2007 - May 2007
Skills
New Product Ideas, Sales, Digital Marketing, Marketing Strategy, Business Strategy, Pricing Strategy, Marketing, Product Development, Customer Service, Photoshop, Final Cut Pro, Digital Media, Customer Satisfaction, Retail, Retail Sales, Merchandising, Loss Prevention, Visual Merchandising, Store Management, Cashiering, Inventory Management, Big Box, Planograms, Time Management, Store Operations, Inventory Control, Microsoft Office, Profit, Customer Experience, Film Production, Music Production, Strategic Planning, Microsoft Excel, PowerPoint, Biology, Human Anatomy, Logistics, Start-ups, Leadership, Management, Project Management
Education
University of Colorado Boulder - Leeds School of Business
Master of Business Administration (MBA), Marketing
Chatham University 2006 — 2008
Masters of Sciences, Biology
Ohio University 2002 — 2006
Bachelors of Science, Biology
Franklin Regional High School
LW Consulting, Inc. November 2014 - Present
Penn National Insurance December 2010 - November 2014
Highmark May 2002 - December 2010
Skills
SAS, Insurance, Actuarial Science, Data Analysis, SAS programming, Predictive Modeling, Underwriting, Health Insurance, Analysis, Property & Casualty..., Data Mining, Statistical Modeling, Analytics, Financial Risk, General Insurance, Predictive Analytics, Statistics, Risk Management, Access, SQL, Microsoft Excel, SAS Programming
Education
West Virginia University 1995 — 1997
MS, Statistics
Clarion University of Pennsylvania 1990 — 1994
BS, Mathematics
Cedar Crest High School 1987 — 1990
Highmark January 2006 - Present
Sunnyview Nursing Home April 2008 - June 2009
St. Clair Hospital July 2004 - January 2006
Childrens Hospital of Pittsburgh January 2002 - July 2004
Childrens Hospital of Pittsburgh February 1998 - January 2002
Lakeview Ambulance, Medic One May 1996 - March 1998
Clarion Hospital May 1994 - February 1998
University of Pittsburgh Medical Center, Montefiore Hospital January 1993 - May 1994
Buter Memorial Hospital May 1992 - January 1993
Academy of Medical Arts and Business 1984 - 1985
Skills
Healthcare, Managed Care, Health Insurance, Utilization Management, Nursing, communications, Public Speaking, Supervisory Management, health care education
Education
Shadyside hospital School of Nursing 1990 — 1992
Diploma, Registered Nurse
Clarion University of Pennsylvania 1978 — 1982
B.S. Speech communication and Theater, Speech Communication and Rhetoric
Universal Health Care Account ManagerGeisinger Health PlanAugust 2001 - August 2003
Keystone Health Plan August 1995 - June 2001
Highmark November 1990 - June 2001
Education
Charter Oak State College 1998 — 2002
BS, Human Resources
The Fresh Market May 2015 - Present
Pittsburgh Steelers February 2008 - Present
Pittsburgh Pirates February 2001 - Present
Sonic Drive-In August 2014 - May 2015
Jimmy John's April 2014 - July 2014
CVS Pharmacy October 2012 - April 2014
Giant Eagle Market District January 2012 - October 2012
Arby's Restaurant Group November 2009 - January 2012
Ritz Camera & Image March 2007 - November 2009
Highmark August 2005 - March 2007
Skills
Computer Literate, Customer Relations, Sales Management, Customer Service, Sales, Retail, Time Management, Inventory Management, Event Planning
Education
North Catholic High School 1976 — 1980
Diploma, General Studies
Community College of Allegheny County
Group Health Cooperative February 2014 - Present
Highmark February 2012 - February 2014
Workforce Logic, Inc. / Google, Inc. October 2011 - October 2012
MSA, Inc. January 2011 - February 2012
invivodata, Inc. November 2010 - January 2011
WorkforceLogic / Google, Inc. September 2009 - September 2010
Skills
Data Analysis, QTP, JSON, Microsoft SQL Server, Unix, Programming, Python, PL/SQL, German, Java, Linux, C, C++, XML, SQL Server, Oracle SQL, HTML5, CSS, JavaScript
Education
Washington and Jefferson College 2002 — 2006
Bachelor of Arts, German Language and Literature / Philosophy
Community College of Allegheny County 2010 — 2011
Bachelor of Science, Computer Information Technology
Middlebury College 2006 — 2007
Master of Arts, German Language and Literature
Tobii Dynavox August 2014 - Present
CorVel Corporation January 2008 - August 2014
Highmark January 2003 - January 2008
West Penn Allegheny General October 2001 - January 2003
Skills
CPT, ICD-9, Revenue Cycle, HCPCS, Medicare, HIPAA, Health Information..., Credentialing, Medicare/Medicaid..., Medical Terminology, Managed Care, EHR, Utilization Management, Acute Care, Medical Records, Provider Relations, EMR, Healthcare Consulting, Medical Compliance
Education
Community College of Allegheny County 2005 — 2007
Median School of HealthCare Careers 1998 — 1999
Medical Biller/Claims Examiner
lia sophia April 2012 - Present
Highmark February 2002 - Present
Skills
10-key, Microsoft Office, Turbo Tax
Education
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Accounting
Central Pennsylvania College 1997 — 1999
Associate of Science (A.S.), Accounting
Highmark June 1993 - Present
Skills
Business Analysis, Requirements Gathering, Process Improvement, Project Management, Program Management
Education
Colorado Technical University
Associates in Business Administration, Marketing
Highmark March 1981 - May 2004
Skills
Creative Writing, Oral Communications, Painting, Customer Service, Project Planning, Mentoring, Staff Management, Staff Development
Education
Duquesne University 2002 — 2004
Business Administration and Management, General
Community College of Allegheny County 1986 — 1991
Business Administration and Management, General
Highmark September 2000 - Present
Management Science Associates August 1999 - September 2000
Skills
Oracle Database..., SQL Server Management..., Oracle SQL, Oracle RAC, Microsoft SQL Server, Oracle 11g
Education
University of Pittsburgh 1998 — 1999
Master of Science (M.S.), Information Science
Columbia College 1997 — 1998
Computer Science
Apria Healthcare August 2012 - Present
Highmark January 2012 - June 2012
Dish Network November 2003 - December 2009
Skills
Customer Service, Call Centers, Troubleshooting, Software Documentation, Process Improvement, Technical Support, Access, Customer Satisfaction, Microsoft Office, Visio, Outlook, Microsoft Excel
Education
University of Phoenix 2013 — 2015
Associate Of Technology, Information Technology Support, B
Community College of Allegheny County 2009 — 2010
Highmark February 2014 - Present
Highmark June 2013 - Present
UPMC Health Plan May 2003 - April 2004
UPMC Health Plan November 2002 - May 2003
St. Francis Medical Center 1992 - 2002
St. Francis Medical Center 1990 - 2002
St. Francis Medical Center 1987 - 1990
Skills
Nursing, Clinical Research, Healthcare, ICU, Quality Improvement, Medicine, Medical-Surgical, Medicare, Vital Signs, Registered Nurses, Physicians
Education
Clarion University of Pennsylvania 1994 — 1998
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse, Summa Cum Laude, Dean's List
St. Francis School of Nursing 1985 — 1987
Diploma, Registered Nursing/Registered Nurse
Highmark September 2001 - Present
EBDS September 2001 - December 2009
HMG Healthcare Auditing Inc 1994 - September 2001
Skills
HP Basic, Pegasystems PRPC, SQL, OpenVMS Basic, Pega PRPC
Education
School of Computer Technology 1980 — 1980
Diploma, Computer Science
Community College of Allegheny County 1991 — 1996
Associate's degree, Computer Science
Highmark Inc. January 2015 - Present
Highmark December 2006 - January 2015
Highmark May 2005 - December 2006
Highmark May 2002 - May 2005
Skills
Management, Leadership, Customer Service, Call Centers, Coaching, Insurance, Medicare Advantage, Recruiting, Employee Benefits, Process Improvement, Training, Employee Training, Team Building, Performance Management, Leadership Development
Education
Colorado State University-Global Campus 2013 — 2014
Bachelor's Degree, Organizational Leadership
Mountain State University 2012 — 2012
Organizational Leadership
Highmark July 2014 - Present
West Penn Allegheny Health System June 2010 - 2014
West Penn Allegheny Health System November 2001 - May 2010
Allegheny Health Education Research Foundation January 1994 - November 2001
Mellon Bank July 1988 - January 1994
Skills
System /Data Conversions, Project Management, Information Technology, Technical Project..., Revenue Cycle Management, Practice Management, Information Technology..., Programming Languages, Health Care Systems, Healthcare Management, Hospitals, Healthcare, Healthcare Information..., Revenue Cycle, Analysis, Integration, Leadership, EHR, Management, Visio
Education
Clarion University of Pennsylvania 1984 — 1988
Bachelor of Science (BS), Computer Application and Information Systems
Highmark Blue Cross Blue Shield August 2013 - Present
Highmark June 2012 - August 2013
Highmark January 2007 - June 2012
Education
Clarion University of Pennsylvania 1977 — 1981
Bachelor of Business Administration (BBA), Computer and Information Sciences and Support Services
Highmark August 2002 - Present
Gaus Consulting May 2010 - October 2012
Sapphire Technology October 2000 - August 2002
USS - UEC-IT August 1988 - November 2000
J.A. Reynolds Industrial Controls July 1985 - August 1989
Skills
PowerBuilder, Oracle PL/SQL..., Teradata, SAS programming, Sage CRM, COBOL, Cognos, Linux, Business Intelligence, Data Warehousing, Visio, Crystal Reports, ETL, DB2, Informatica, Data Modeling, PL/SQL
Education
La Roche College 1988 — 1989
Bachelor's degree, Computer Information Systems
Community College of Allegheny County 1986 — 1987
Associate's degree, Computer Science
Highmark April 2013 - Present
Highmark September 2011 - April 2013
Highmark May 2008 - September 2011
Education
University of Pittsburgh 2002 — 2006
Bachelor of Science (BS), Computer Science and Political Science
Community College of Allegheny County 2001 — 2002
Associate of Science (AS), General Education
Highmark July 2013 - Present
PNC November 2012 - July 2013
PNC April 2008 - November 2012
Skills
Customer Service, Typing, Listening to customers, Creative Problem Solving, Multi Tasking, Phone Etiquette, Close Attention to..., Calculations, balancing skills, Exceptional People..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Proofreading, Social Media, Documentations, Organization, Filing, Loan Servicing, Car Loans, People-oriented
Education
Community College of Allegheny County 2006 — 2009
Associate of Liberal Arts
Seton La Salle High School 2002 — 2006
High school diploma
VARIOUS TEMPORARY AND POSITIONS October 2011 - September 2013
Highmark May 2007 - September 2011
UPMC Temp. Service @ Hillman Cancer Center August 2006 - September 2006
McCauley Endocrinology February 2006 - April 2006
Skills
Customer Service
Education
ICM School of Business & Medical Careers 2004 — 2006
Associate; Specialized Business Degree, Medical Office Administration
Community College of Allegheny County 2002 — 2004
Thomas Jefferson High School 1999 — 2002