Highmark Company
Industry: Healthcare company
DescriptionHighmark is a non-profit healthcare company based in Pittsburgh, Pennsylvania, United States. It is a large individual not-for-profit health insurer in the United States, which operates several for-profit subsidiaries. Headquarters: Pittsburgh, Pennsylvania, United States CEO: David Holmberg (21 May 2014–) Number of employees: 19,500 (2012) Founded: 22 June 1977 Subsidiaries: United Concordia, Visionworks of America, Parent organization: Highmark Health
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Highmark Employees
Friends of Diane Joens Campaign Committee August 2015 - Present
Professional Women's Group of Arizona August 2015 - Present
Steps To Recovery Homes April 2015 - Present
Y.E.S. the Arc July 2015 - Present
Cottonwood Ranch Homeowners Association April 2013 - Present
Community Videography 2013 - Present
Highmark March 2003 - Present
Construction Solutions March 1990 - Present
Verde Valley Humane Society January 2015 - April 2015
Verde Valley Habitat for Humanity June 2011 - March 2013
Skills
Systems Analysis, Adobe Creative Suite, Web Development, Web Design, Microsoft Publisher, Photoshop, Illustrator, System Design, Project..., Access, HTML, PL/SQL, Visio, JCL, QMF, Mainframe, DB2, CICS, RUP, HTML + CSS, MS Access, DB2/SQL, COBOL, SDLC, Requirements Analysis, Business Analysis, Non-profit Board..., Management, Process Improvement, SQL
Education
DeVry University 2013 — 2014
BS, Technical Management
DeVry University 2013 — 2014
Technical Management, Web Page, Digital/Multimedia and Information Resources Design, 4.0
The Art Institutes of York-PA 1998 — 2000
Course Work, Multi Media and Graphic Design
Penn State University 1986 — 1987
Course Work only, Computer Science
Harrisburg Area Community College 1983 — 1985
Associate of Arts and Sciences (AAS), Computer Programming
Cecil Community Collete 1981 — 1982
General Studies
Essex Comm College 1976 — 1977
Intro Computer classes, Information Technology, 4.0
York Junior College 1972 — 1972
General Study
Highmark September 2002 - July 2011
Highmark September 2002 - July 2011
Temporary Agencies January 1996 - January 2002
Skills
Insurance, Claim, Training, Data Entry, HIPAA, Auditing, Policy, Health Insurance, Medicare
Education
Community College of Allegheny County 2011 — 2014
in Associate, for Business Management
perry traditional academy 1996 — 2000
High School Diploma
Highmark June 2006 - February 2014
Highmark September 2003 - June 2006
Highmark November 1999 - September 2003
Highmark May 1997 - November 1999
Highmark February 1996 - May 1997
Sprint February 1987 - February 1996
Skills
Data Analysis, System Deployment, Team Facilitation, Internal Controls, Payroll, Auditing, Internal Audit, CISA, Financial Analysis, Leadership, Program Management, Analysis, Accounting, Process Improvement, Sarbanes-Oxley Act
Education
Penn State University 1989 — 1992
MBA, Business Administration
Duquesne University 1981 — 1983
BS, Accounting
PNC January 2015 - Present
IFG - International Financial Group September 2014 - Present
Highmark May 2008 - May 2014
Career Education Corporation October 2003 - May 2008
General Nutrition Centers, Inc May 2001 - October 2003
H.J. Heinz Company January 2000 - May 2001
Skills
Insurance, Medicare, Process Improvement, Internal Controls, Sarbanes-Oxley Act, Strategic Financial..., Claim, Access, Budgets, General Ledger, Financial Risk, Medicaid, Benefits Administration, PeopleSoft, Forecasting, Employee Benefits, Health Insurance
Education
Duquesne University 1997 — 2002
Master of Business Administration (MBA), Business Administration and Management, General, Post Graduate
Point Park University 1986 — 1991
Bachelor of Science (BS), Business Administration, Management and Operations
PPG Industries September 2014 - Present
Highmark August 2012 - August 2014
Johnson & Johnson - Group of Consumer Companies July 2011 - August 2012
Ortho Clinical Diagnostics March 2010 - December 2010
McNeil Consumer Healthcare March 2009 - September 2009
Headwaters Technologies Innovation March 2008 - September 2008
Skills
AutoCAD, Microsoft Excel, PowerPoint, Microsoft Office, Aspen Plus, COMSOL, Minitab, Process Excellence, 5S, Procurement, Contract Manufacturing, Process Engineering, Process Improvement, MS Project, DMAIC, GMP, CAPA, Six Sigma, Manufacturing, SAP
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2013 — 2015
Master of Business Administration (M.B.A.), Operations Management and Marketing
Drexel University 2006 — 2011
Bachelor of Science, Chemical Engineering
Wilson Area High School 2002 — 2006
HS Diploma, Honors Academic
Highmark August 2015 - Present
Highmark August 2015 - Present
BNY Mellon September 2013 - July 2015
Duquesne University December 2012 - May 2015
BNY Mellon June 2012 - August 2013
Duquesne University May 2011 - August 2011
Skills
Mathematical Modeling, Data Analysis, Java, Statistical Data..., Mathematical Programming, Natural Language..., Digital Linguistics, SQL, SharePoint, Microsoft Office, Analysis, SDLC, Organization, Java Programming, Business Analysis, Microsoft SQL Server, Outlook, Microsoft Excel, Data Warehousing, Research, Data Mining, User Interface Design, SAS, Quantitative Analytics, Statistics, C++, Python, XML, HTML, XSLT, MySQL, CSS, Statistical Modeling, Programming, Unix Shell Scripting, Applied Mathematics, ASP
Education
Duquesne University 2012 — 2015
Master of Science (M.S.), Computational Mathematics
Duquesne University 2008 — 2012
Bachelor of Science (B.S.), Mathematics
Aetna October 2012 - Present
Highmark November 2010 - October 2012
Highmark April 2007 - December 2010
KeyBank October 2005 - April 2007
JPMorgan Chase January 2003 - October 2005
Vardhman Threads 1998 - 2001
Skills
SQL, Advanced Data Analytics, Advanced MS Office, Managing projects, SAS, Vendor Management, Staff Mentor, Incentive Programs, SAS programming, Project Management, Analytics, Statistics, Business Analysis, Access, Risk Management, Data Mining, Business Intelligence, Healthcare Analytics, Team Leadership, Leadership, Management, Business Process..., Forecasting, Data Analysis, Predictive Modeling, Business Analytics, Data Warehousing, Predictive Analytics, Program Management, Visio, SAS Programming
Education
University of Delaware 2001 — 2003
MS, Operations Research
Delhi University 1996 — 1998
MSc, Operational Research
Delhi University 1996 — 1998
BSc, Electronics
Kendriya Vidyalaya 1984 — 1993
Stevens & Lee August 2012 - Present
CBS Corporation June 2011 - August 2011
Highmark June 2010 - August 2010
Education
Pennsylvania State University, The Dickinson School of Law 2009 — 2012
Juris Doctor
Appointment-Plus October 2013 - Present
simpleview, inc. January 2012 - November 2012
GEICO May 2007 - September 2009
Lehman Brothers August 2005 - May 2007
Highmark August 2002 - December 2002
Skills
Management, CRM, Project Management, Agile Methodologies, Account Management, SQL, SharePoint, CMS, Customer Service, Microstrategy, Visual Studio, Six Sigma, Visio, PeopleSoft, Software Installation, Website Development, Quality System, Technical Writing, Database Admin, Database Design, Databases, Business Analysis, Leadership, Microsoft Office, Process Improvement, SaaS, Sales, Strategic Planning, Team Building, Microsoft Applications, Adobe, Hardware Installation, Insurance Software, Insurance Background, Financial Background, Desktop Application..., Zendesk, QuickBooks, MySQL, AJAX ASP CSS C++ C#..., Adobe Creative Suite, Adobe Acrobat, SAS, Enterprise Software
Education
DeVry University
Computer Information Systems Security
HM Health Solutions Inc. October 2014 - Present
Highmark May 2001 - October 2014
TenFold April 2000 - April 2001
UPMC Health Plan September 1997 - March 2000
Highmark Inc May 1996 - September 1997
Skills
PMO, PMP, SDLC, Access, Testing, Programming, Requirements Gathering, Visual Basic, MS Project, SharePoint, Systems Analysis, Business Requirements, Visio, Process Improvement, Project Management, Enterprise Architecture, Requirements Analysis, Integration, Program Management, Software Project..., Vendor Management, Microsoft Project, Project Portfolio...
Education
University of Pennsylvania 2012 — 2014
Masters of Enterprise Architecture, Enterprise Architecture
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2005 — 2005
Masters Certificate, Project Management
Duquesne University 1992 — 1996
Bachelor of Science (B.S.), Management Information Systems
LANtek August 2015 - August 2015
Highmark March 2013 - August 2015
Staples November 2010 - October 2011
sto-rox School District June 2006 - June 2009
Skills
Problem Solving, Passion for Technology, Passion for Helping..., Work Ethic, CompTIA A+ Certification, Microsoft Exchange, Active Directory, Windows 7, Windows XP Pro, Networking, Network Engineering, Business Networking, Network Administration, Printers, Laptops, Hardware, Software Installation, Antivirus, Troubleshooting, Remote Desktop, Windows Server, A+ Certified, CompTIA, Servers, XP, VPN, Help Desk Support, Cisco Routers, Computer Hardware, Norton Ghost, Technical Support, Windows Vista, DHCP, Windows XP, Hardware Installation, Wireless Networking, Routers, Hardware Support, Computer Repair, Cisco IOS, Group Policy, Workstations, CompTIA A+, Dell Computers, Blackberry, DNS, Server Administration
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master of Science (MS), Computer Systems Networking and Telecommunications
DeVry University-Pennsylvania 2011 — 2014
Bachelor of Science (B.S.), Technical Management with Concentration in Networking and Communications, 3.30
JPMorgan Chase & Co. September 2014 - Present
JPMorgan Chase & Co. July 2013 - September 2014
Highmark December 2012 - July 2013
Exelon Power Team April 2012 - September 2012
Drexel University January 2009 - September 2012
Exelon Power Team April 2011 - September 2011
SAP May 2010 - September 2010
Kumar International Co., Ltd Yangon April 2007 - September 2008
Skills
Financial Analysis, Financial Accounting, Accounting, Statistics, Calculus, Money, Capital Markets, Managerial Accounting, Business Statistics, Microsoft Office, Maple, Risk Assessment, Trade Compliance, Trade Finance, Swaps, Options, Risk Management, Financial Risk, Financial Reporting, Financial Audits, Cost Accounting, Hedge Funds, Mutual Funds, Emissions Trading, Trading Systems, Trading, Trading Strategies, Photoshop, PowerPoint, Event Management, Energy Audits, Risk Based Audits, Customer Service, Highly detail oriented, Account Reconciliation, Microsoft Excel, SAP, Training, Auditing, Bloomberg Terminal, Time Management, Data Analysis
Education
Drexel University 2008 — 2012
Bachelor of Science, Business Administration; Finance
Diplomatic School of Yangon 1995 — 2006
High School
Highmark November 2013 - Present
Delaware State University May 2012 - Present
Delaware State University Wellness and Recreation Center August 2010 - May 2012
Delaware State University August 2007 - May 2012
Skills
Data Entry, PowerPoint, Event Planning, Microsoft Word, Microsoft Office, Research, Microsoft Excel, Customer Service, Social Media, Event Management, Multi Tasking, Organization, Time Management, Ability to thrive under...
Education
Delaware State University 2007 — 2012
Bachelor of Arts (B.A.), Mass Communications, Political Science
Thermo Fisher Scientific September 2014 - Present
UPMC's Technology Development Center August 2012 - September 2014
Highmark January 2012 - August 2012
EBDS / Highmark August 2008 - August 2012
EBDS (A Highmark Company) August 2008 - December 2009
The Scoop on Pilates 2008 - 2009
Matrix Solutions February 2007 - August 2008
MARC USA August 2007 - December 2007
Pyramid Management Group June 2006 - August 2006
Unted States Council for International Business September 2004 - May 2005
Skills
Marketing Strategy, Projects, PowerPoint, Microsoft Excel, Process Improvement, Strategy, Leadership, Cross-functional Team..., Project Management
Education
Duquesne University 2010 — 2012
MS, Leadership and Business Ethics
Duquesne University 2005 — 2008
Bachelor of Arts, Public Relations, Advertising, Sociology
Pace University 2004 — 2005
Marketing
Rolta AdvizeX December 2014 - Present
Highmark August 2012 - August 2014
ServiceLink May 2009 - August 2012
Federated Investors March 2009 - April 2009
Self Employed April 2006 - December 2008
Marriott International, Inc. March 2004 - August 2005
Dimension Data / Proxicom November 1999 - November 2003
USWeb / CKS Inc. March 1996 - October 1999
Sladekutter October 1995 - January 1996
Industry.Net Pittsburgh December 1993 - May 1995
Skills
Project Portfolio..., Client Relationship..., User Interface Design, Project Management, Change Management, New Business Development, Process Redesign, SharePoint, Testing, SQL, Microsoft Office, SDLC, PMO, PMP, Vendor Management, CRM, Software Documentation, Networking, Requirements Analysis, E-commerce, Strategy, Databases, Management, Team Leadership, Project Planning, XML
Education
Duquesne University 1991 — 1993
MA, Museum Science
Duquesne University 1987 — 1991
BA, History/Art History
Dow Jones May 2015 - Present
The Wall Street Journal March 2014 - May 2015
Samsung Electronics December 2013 - February 2014
Showroom Seven August 2013 - October 2013
Elias/Savion Advertising January 2013 - April 2013
Highmark June 2012 - August 2012
National Kidney Foundation Serving the Alleghenies January 2012 - May 2012
East End Fashion Magazine June 2011 - November 2011
Skills
Facebook, Microsoft Office, PowerPoint, Microsoft Excel, Marketing Communications, Public Relations, Microsoft Word, Writing, Fashion GPS, Twitter, Hootsuite, Event Management, Editing, Fundraising
Education
Duquesne University 2009 — 2013
Bachelor of Arts (BA), Integrated Marketing Communication
Impact Consulting Solutions Inc. March 2015 - Present
Highmark March 1999 - March 2014
Independence Blue Cross December 1997 - March 1999
Prudential Healthcare June 1985 - December 1997
Skills
Business Process Mapping, Project Management, Documenting Business..., Developing test case..., Interpreting system..., upgrade and release..., Healthcare claims and..., Team Effectiveness, Problem Solving, managing multiple..., Microsoft Office, Business Requirements, Business Process..., Software Documentation, Business Analysis, Requirements Analysis, Requirements Gathering, Analysis
Education
Community College of Allegheny County 1982 — 1985
Associate of Science (AS), Accounting
Computer Tech 1981 — 1982
Diploma, Computer Programming
Highmark April 2012 - Present
PennDOT (Pennsylvania department of Transportation) May 2011 - October 2011
PennDOT (Pennsylvania department of Transportation) July 2008 - June 2009
Skills
Microsoft Office 2007, Troubleshooting, Windows
Education
University of Phoenix 2011 — 2012
Associates of the Arts, Information Technology Support
DeVry University 2009 — 2011
Information Systems
Family Dollar September 2013 - Present
Highmark March 2011 - September 2012
Weatherford February 2010 - March 2011
B Way Corporation March 2007 - October 2008
Bobby Rahal Automotive Group June 2002 - March 2007
Arvin Meritor November 1999 - August 2002
US Navy April 1992 - September 1994
Skills
Employee Relations, Organizational..., Labor Relations, Employment Law, Talent Management, Recruiting, Performance Management, Technical Recruiting, PeopleSoft, Talent Acquisition, Leadership, Personnel Management, Interviews, Strategic Planning, Job Descriptions, Training, Conflict Resolution, Succession Planning, Career Counseling, Onboarding, New Hire Orientations, HR Policies, Employee Benefits, HRIS, Human Resources, Hiring, Deferred Compensation, Management, Coaching, Benefits Negotiation, Workforce Planning, Temporary Placement, College Recruiting, Employee Training, Employee Engagement, Benefits Administration, Applicant Tracking..., FMLA, Taleo, Career Development, Internet Recruiting, Sourcing, HR Consulting, Organizational..., Executive Search, Resume Writing, Employer Branding, Compensation & Benefit, Screening, Organizational Design
Education
Duquesne University 2012 — 2014
MS Leadership, Business Ethics, 4.0
Wheeling Jesuit University 1999 — 2002
BA, Human Resource Management / Organizational Leadership & Development
UPMC November 2012 - Present
Highmark October 2008 - November 2010
highmark 2008 - November 2010
Metropolitan Preschool & nursery September 2006 - August 2008
4 Kids Early Learning Center October 2005 - February 2006
Family Behavoral Resorses July 2005 - October 2005
University of Pittsburgh August 2004 - August 2005
The Salvation Army August 2001 - December 2003
Skills
Event Planning, Social Media, Editing, PowerPoint, Microsoft Excel, Customer Service, Marketing, Microsoft Office, Community Outreach, Microsoft Word, Healthcare, Public Speaking, Social Networking, Non-profits, Event Management, Health Insurance, Claim, Early Childhood..., Childcare, Fundraising
Education
Duquesne University 2000 — 2004
BA, Psychology
APS Healthcare April 2010 - Present
USANA Health Sciences June 2009 - Present
Coventry Health Care September 2005 - April 2010
Highmark July 2002 - September 2005
OneBeacon Insurance January 1985 - March 2002
Skills
Strategic Planning, Team Building, Process Improvement, Healthcare, Coaching, Budgeting, Change Management, Customer Relations, Mentoring, Negotiation, Business Analysis, Problem Solving, Insurance, Operations Management, Customer Service, Business Planning, Start-ups, Vendor Management, Performance Management, Health, Organizational..., Contract Negotiation, Team Leadership, New Business Development
Education
Duquesne University
MBA, Finance & Marketing
Robert Morris University
BSBA, Management
Highmark January 2014 - Present
Management Science Associates, Inc. October 2007 - January 2014
US Navy October 1998 - October 2002
Skills
Business Analysis, Data Analysis, Databases, Data Warehousing, Access, Visio, SQL, Business Intelligence, Process Improvement, Requirements Analysis, Analytics, Project Management, Cross-functional Team...
Education
University of Pittsburgh 2004 — 2007
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services
Community College of Allegheny County
Information Technology
Volicon January 2015 - Present
The Boston Consulting Group April 2014 - December 2014
Michelle's Freelance Assistants January 2014 - April 2014
Keller Williams Realty, Inc. March 2013 - January 2014
Lewes Historical Society September 2012 - March 2013
Highmark June 2008 - September 2012
Patterson Schwartz Real Estate May 2005 - August 2007
Skyline Swim Club May 2002 - August 2006
Skills
Social Media Marketing, Marketing, Social Media, Management, Time Management, Operations Management, Microsoft Office, Microsoft Excel, Outlook, Office Management, Nonprofits, Access, CRM, Microsoft Word, Employee Benefits, Customer Service, Healthcare, Project Planning, Call Centers, Catering, Web Content Management, Database Marketing, Web Marketing, Health Insurance, Expense Reports, Real Estate, Real Estate Contracts, Event Planning, Calendar Management, Invoicing, Client Follow-up, Databases, Real Estate Marketing, Real Estate Project..., Real Estate Transactions, Leadership, HIPAA, Sales & Marketing..., Analysis, Non-profits, PeopleSoft, Past Perfect, Claims Management, Archival Research, Google Analytics, Google Docs, ADP E-Time, Online Research, Photoshop Elements, Budgeting
Education
Real Estate Institute of Delaware 2013 — 2013
99 Hours of Real Estate Class, Test & State & National Exams, Real Estate Sales & Law
National Personal Training Institute 2008 — 2008
Diploma, Foods, Nutrition, and Wellness Studies, General and Physical Fitness
Delaware Technical and Community College-Stanton-Wilmington 2006 — 2007
Allied Health
Thomas McKean High School 2001 — 2006
Biotechnology
Highmark October 2012 - Present
Consultant May 2011 - Present
Skills
Social Media, Social Media Marketing, Online Marketing, Marketing Communications, Editing, Writing, Management, Liasoning, Microsoft Office, Word, Outlook, Microsoft Excel, PowerPoint, InDesign, Photoshop, Blogging, Marketing, Leadership, Adobe Creative Suite, Digital Marketing, Testing, System Testing, Unit Testing, User Acceptance Testing, Coordination, Project Coordination, Quality Control, Google Analytics, Event Management, Press Releases, WordPress, Proofreading, Market Research
Education
Drexel University 2014 — 2018
Master of Science (M.S.), Information Systems
University of Pittsburgh 2007 — 2011
Bachelor of Arts, Political Science and Communication
Mechanicsburg Area Senior High 2003 — 2007
Highmark March 2014 - Present
Highmark August 2000 - March 2014
Highmark October 1996 - August 2000
Highmark December 1993 - October 1996
Highmark April 1992 - December 1993
Skills
Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, C++, Data Analysis, Access, Strategic Planning, Team Leadership, Insurance, Sales, Health Insurance, Leadership
Education
Duquesne University 1992 — 1996
Master of Business Administration (MBA)
Robert Morris University 1988 — 1991
Bachelor of Business Administration (BBA), Marketing
Highmark January 2013 - Present
Northeast & Lehigh Valley Association of Health Underwriters (NELVAHU) July 2011 - July 2013
Valley Preferred June 2009 - December 2012
The Hartford April 2003 - June 2009
American Express Financial Advisors April 2002 - April 2003
Skills
Disability Insurance, Insurance, Health Insurance, Brokers, Employee Benefits, Strategic Planning, Small Business, Customer Service, Sales, Account Management, Microsoft Excel, Process Improvement, Health Savings Accounts, Marketing, New Business Development, Retirement Planning, Team Building
Education
University of Scranton 2010 — 2012
MBA, Health Care Administration
DeSales University 2005 — 2009
Bachelors of Business Administration, Finance and Accounting
Oracle June 2012 - Present
Pyramid Consulting Group February 2012 - May 2012
Highmark Blue Cross Blue Shield February 2011 - February 2012
Highmark July 2002 - January 2011
NACHA Council Member for Electronic Presentment and Payment January 2008 - December 2010
TRW, Inc. / SteelPartner.com July 1999 - July 2002
Ernst & Young July 1997 - July 1999
Information Builders 1994 - 1997
UPMC 1988 - 1994
ADVentureWare, Inc May 1984 - July 1988
Skills
Process Improvement, Requirements Analysis, Program Management, SDLC, Visio, Healthcare Information..., B2B2C, EBPP, Payment Card Processing, ACH, People Development, Team Leadership, Situational Leadership, Marketing Strategy, Billing Systems, Bill Payment, Billing Solutions, Medical Billing, IT Management, Web Applications, Applications, Blues, Health Insurance, Health Care Reform, Project Management, Enterprise Architecture, Business Analysis, Management, Start-ups, E-commerce, Strategy, Vendor Management
Education
Duquesne University
Bachelor's degree, Biology
University of Pittsburgh
Master's degree, Information Science
Philips March 2008 - Present
Philips Respironics June 2005 - March 2008
Coventry Health Care 2004 - 2005
Highmark 2002 - 2004
Raeder Landree 1998 - 2002
PNC 1996 - 1998
PNC 1995 - 1996
Legent 1994 - 1995
Advanced Systems Engineering, Inc., 1988 - 1994
Skills
Management, Planning..., Enterprise Architecture, Information Architecture, Application Architecture, Technology Architecture, Business Architecture, Project Management, Program Management, Roadmap Management, Data Administration, Systems Inegration, Business Analysis, Advanced Technology, Software Development, Data Modeling, Data Warehousing, Business Intelligence, Agile Methodologies, Architecture, Architectures, Management, Strategy, SDLC, Requirements Analysis, Business Process, Process Improvement
Education
University of Pittsburgh
Masters of Science, Information Science
Duquesne University
Masters Certificate, Project Management
University of Pittsburgh
Bachelor of Science, Mechanical Engineering
University of Pittsburgh
Master's degree, Information Science/Studies
Penn State Milton S. Hershey Medical Center April 2014 - Present
Pinnacle Health Group 2011 - April 2014
Highmark August 2008 - December 2010
PA Department of Public Welfare June 2007 - August 2008
Education
Duquesne University 2005 — 2007
MS, Leadership and Business Ethics
West Chester University of Pennsylvania
BS, Finance
BNY Mellon August 2013 - Present
Quest Diagnostics August 2009 - August 2013
United Healthcare December 2008 - August 2009
Unison Health Plan (UnitedHealth Group company) August 2007 - August 2009
Highmark February 2007 - August 2007
Skills
Talent Acquisition, Applicant Tracking..., Talent Management, Employee Relations, Performance Management, Diversity Recruitment, Deferred Compensation, Recruiting, Workforce Planning, Internet Recruiting, Leadership, Personnel Management, Employment Law, HR Policies, Technical Recruiting, Employee Benefits, Interviews, Onboarding, New Hire Orientations, Employee Engagement, Succession Planning, HRIS, Benefits Negotiation, Training, Benefits Administration, Hiring, Performance Appraisal, Sourcing, Employer Branding, Temporary Placement, Organizational..., HR Consulting, College Recruiting, Screening Resumes, Taleo, FMLA, Screening, Coaching, Human Resources, PeopleSoft, Career Development, Labor Relations, Job Fairs, Employee Training, Job Descriptions, Executive Search, Resume Writing, Compensation & Benefit, Organizational Design, Staffing Services
Education
Delhi University
B.A.
IHMCN, Pusa
Associate
Affordable Memories Photos by Kevin October 2012 - Present
Highmark October 2011 - October 2012
Auto Zone February 2010 - June 2011
PRC Marketing October 2009 - October 2010
Sears & Roebuck September 2007 - July 2008
84 Lumber Company February 2004 - January 2007
Busy Beaver, Inc October 2003 - February 2004
Bob Evans Restaurants March 2001 - April 2002
Oakland City University July 1999 - August 2000
Sears & Roebuck November 1998 - May 2000
Skills
Team Building, Customer Service, Marketing, Coaching, Public Speaking, Account Management, Microsoft Office, New Business Development, Healthcare, Management, Human Resources, Leadership Development, Budgets, Training, Nonprofits, Sales, Strategic Planning, Operations Management, Retail, Leadership, Process Improvement, Direct Sales, Program Management, Selling, Marketing Strategy, Customer Satisfaction, Microsoft Excel, Software Documentation, Recruiting, Merchandising
Education
Oakland City University 1998 — 2000
Bachelors, Organizational Management
Daytona State College 1979 — 1983
Associate of Arts, Business Administration
Highmark Health November 2010 - Present
Highmark December 2009 - November 2010
Deloitte Consulting, LLP June 2009 - December 2009
Deloitte Consulting May 2009 - December 2009
BearingPoint, Inc September 2007 - June 2009
BearingPoint April 2005 - May 2009
ERP Implementation February 2005 - August 2007
ERP Implementation May 2005 - July 2005
Smart and Associates, LLP June 2004 - April 2005
Smart and Associates March 2004 - February 2005
Skills
Change Management, Process Improvement, Six Sigma, Benchmarking, Organizational Design, PMO, Business Process, Organizational Change, Change Leadership, Business Process..., Program Management, Management Consulting, PMP, Business Transformation, ERP, Strategic Planning, Process Mapping, Stakeholder Management, SAP, Strategy, Business Process Mapping, Project Management, Budgets, Leadership, Project Planning, Integration, Continuous Improvement, Business Process..., Management, Consulting, Analysis, Performance Improvement, Team Leadership, Training, Coaching, Executive Coaching
Education
University of Scranton 1993 — 1995
MBA, Business Administration
Yale University - Yale School of Management 2008 — 2008
Executive Education - Leadership Skills
Cornell University 2011 — 2012
Change Leadership
Villanova University 2009 — 2010
Six Sigma / Strategic Project Management
University of Scranton 1989 — 1993
BA, Marketing
Capital BlueCross October 2008 - Present
PA Chamber of Business and Industry September 2005 - October 2008
Highmark March 1995 - June 2005
Skills
Insurance, Brokers, Employee Benefits, Disability Insurance, Managed Care, Account Management, Life Insurance, Medicare, Medicare Part D, Business Analysis, Administrative..., Web Development, HMO, Insurance Brokerage, Sales, Health Savings Accounts, PPO, Social Networking, Volunteering, Relationship Building, Team Building, Management, Underwriting, Customer Service
Education
DeVry University 2010 — 2012
Business, Management, Marketing, and Related Support Services
Harrisburg Area Community College 2005 — 2007
Associate's degree, Business Administration and Management, General
UPMC January 2013 - Present
Community Health Clinic of Butler County August 2012 - January 2013
Highmark November 2011 - May 2012
Health Dialog- BUPA January 2005 - November 2011
First Choice Homecare 1995 - 2001
Highmark Blue Cross Blue Shield 1995 - 1996
Shadyside Hospital 1985 - 1995
Presbyterian University Hospital, (UPMC) June 1983 - February 1985
Skills
Disease Management, Chronic Care Management, Decision Support, Motivational..., Case Managment, Wellness Coaching, Microsoft Office, Telephone Triage, Mentoring, Shared Decision Making, Care Coordination, Nursing, Managed Care, Health Care Systems, Home Care, Health Education, Chronic Illness, Health Policy, Diabetes, Utilization Management, Health Promotion, Case Management, Healthcare Management, Healthcare
Education
Community College of Allegheny County 1980 — 1983
ADN, Nursing
State University of New York College at Cortland 1974 — 1978
BS, Biology
Iagnosis 2015 - Present
Highmark 2011 - 2015
Mt. Lebanon Extended Day Program 2007 - June 2013
Quest Diagnostics 2005 - 2011
Brunner (formerly Blattner Brunner) 2000 - 2005
MARC USA (formerly The St. George Group) 1997 - 2000
Skills
Integrated Marketing, Marketing Strategy, Direct Marketing, Marketing, Advertising, Strategic Planning, Cross-functional Team..., Market Planning, B2B, Leadership, Sales, Multi-channel Marketing, Product Development, Creative Direction, Public Relations, Product Launch, Management, Brand Management, Segmentation, Budgets, Entrepreneurship, Competitive Analysis, Media Planning, Budgeting, Personnel Supervision, Organizational..., Market Research, Channel Marketing, Consumer Insights, Market Insight, Employee Engagement, Non-profit..., Strategy, Marketing Communications
Education
Duquesne University
MBA, eBusiness, Honors Graduate
Duquesne University
BSBA, Marketing, Academic Scholarship
Whole Foods Market January 2012 - Present
Highmark January 2009 - January 2012
Standard Property Corporation January 2006 - January 2009
Oxford Development Company May 2004 - January 2006
Flowers BeCause September 2003 - March 2004
Skills
Marketing, Advertising, Event Planning, Public Relations, Marketing Strategy, Strategic Partnerships, Nonprofits, Leadership, Management, Strategy, Customer Service, Brand Management, Retail, Budgets, Marketing Communications, Microsoft Office, Social Media Marketing, Event Management, Social Media
Education
Duquesne University 2000 — 2005
BS; BA, Business; Communications
Duquesne University 2000 — 2005
Bachelor of Science, Leadership & Change Management and Bachelor of Arts, Communicators, Leadership and Change Management; Communications
PNC August 2015 - Present
Highmark March 2014 - August 2015
Highmark March 2013 - March 2014
Thermo Fisher Scientific October 2012 - March 2013
Management Science Associates May 2011 - October 2012
Skills
SAS, Statistics, Data Analysis, Data Mining, Predictive Modeling, Microsoft Excel, SAS programming, SQL, VBA, Visio, R, Java, Tableau, Access, Analytics, Time Series Analysis, Mathematical Modeling, Survival Analysis, Factor Analysis, Python, XML, C++, PowerPoint, Unix Shell Scripting, Excel, Mathematics, SOAP, Django, Agile Application...
Education
University of Pittsburgh 2008 — 2011
BS, Mathematics and Economics, 3.8
Duquesne University 2013 — 2016
Master of Science (MS), Computational Mathematics
HM Health Solutions 2015 - Present
Pax Health 2014 - 2015
Highmark, Inc. 2012 - 2014
Highmark 2009 - 2012
Highmark, Inc. 2007 - 2009
Highmark 2005 - 2007
Highmark 2001 - 2005
Skills
Process Improvement, Business Process, Integration, Leadership, Business Architecture, Consulting, Business Process Design, Change Management, Cross-functional Team..., Business Analysis, End to End Solutions, Management Consulting, Business Process..., Business Transformation, Strategic Consulting, Solution Architecture, Trusted Business Advisor, Visual Communication, Strategic Planning, Gap Analysis, Blueprint, Business Process Mapping, Visio, RUP, Agile Methodologies, Analysis, Insurance, CRM, Enterprise Architecture, Healthcare, SDLC, Requirements Analysis, Simplifying the Complex, Business Process..., Scrum, Health Insurance, Requirements Gathering, Management, Program Management, Vendor Management, Project Management, Strategy
Education
Drexel University 2014 — 2016
Master’s Degree, : Creativity & Innovation, Healthcare Informatics
University of Pittsburgh
Bachelor's Degree, Communications/Psychology
Level lnteractive December 2014 - Present
Highmark December 2012 - December 2014
Pavone October 2012 - November 2012
DDB October 2011 - October 2012
Brunner, Inc. July 2010 - October 2011
Smith Brothers Agency November 2009 - July 2010
Marcus Thomas LLC October 2007 - November 2009
Krome Communications May 2006 - October 2007
Skills
Mobile Marketing, Brand Architecture, Integrated Marketing, Digital Marketing, Interactive Marketing, Social Media Marketing, Digital Strategy, Digital Media, Marketing Strategy, Web Analytics, Media Planning, Account Management, Internal Communications, Analytics, CRM, Marketing, Social Media, Creative Direction, B2B
Education
Duquesne University
B.A., Journalism
Carnegie Mellon University May 2015 - Present
The Salvation Army September 2013 - February 2015
Highmark June 2011 - March 2012
Community Care Behavioral Health October 2007 - June 2011
Three Rivers Youth May 2005 - April 2007
Skills
Oral & Written...
Education
Point Park University 2013 — 2014
Bachelor's degree, Business
Community College of Allegheny County 2009 — 2013
Associate's degree, Business Administration and Management, General
Publicis Seattle March 2015 - Present
Amazon June 2014 - January 2015
Brunner October 2013 - February 2014
Apple Box Studios September 2010 - October 2013
Mind Over Media February 2010 - January 2011
Highmark May 2007 - July 2009
Arnold Worldwide January 2006 - April 2007
Think Communications Inc. January 2004 - December 2005
MARC USA July 2003 - November 2003
Skills
Video Production, Video, Photoshop, Production Managment, Broadcast, Photography, Negotiation, Logistics, Microsites, International Production, Business Affairs, Production Management, Production Design, Art Buying, Scheduling, Budget Management, Project Management, Budget Monitoring, Vendor Relationships, Digital Media, Procurement
Education
Duquesne University 2004 — 2005
Master of Science (M.S.), Media Arts & Technology, 3.95 GPA
Duquesne University 1999 — 2004
Bachelor of Arts (B.A.), Communication & Rhetorical Studies (Corporate Media Design) Multimedia Technology (Design)
PMP - Project Management Boot Camp 2013 — 2013
PMP certification
Pittsburgh Central Catholic High School 1995 — 1999
Highmark July 2012 - June 2015
Borton-Lawson August 2011 - July 2012
The Telum Group April 2004 - August 2011
dck worldwide, LLC November 2008 - February 2010
Duquesne University January 2002 - December 2007
Michael Baker Corporation September 2005 - November 2006
GAI Consultants, Inc. January 2001 - April 2004
CH2M HILL, Inc. June 1995 - January 2001
SE Technologies, Inc. (Schneider Engineers) August 1990 - June 1995
GAI Consultants, Inc. January 1989 - August 1990
Skills
Corporate Real Estate, Facilities Management, Facility Master Planning, Project Management, Project Delivery, Budgets, Capital Projects, Construction Management, Strategic Planning, Business Strategy, Business Planning, Strategic Advisor, Team Building, Organizational..., Sustainability, Energy Management, Emergency Planning, Vendor Management, Strategic Partnerships, Management Consulting, Negotiation, Leadership Development, Public Speaking, Due Diligence, New Business Development, Client Development, Customer Service, Environmental..., Program Financial..., Environmental Compliance, Cross-functional Team...
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2003 — 2003
Graduate Certificate, Business Management
Duke University 1976 — 1978
MS, Civil/Environmental Engineering
Union College 1972 — 1976
BS, Civil Engineering/Chemistry
The Advisory Board Company July 2015 - Present
The Advisory Board Company September 2014 - July 2015
Highmark May 2013 - August 2013
Triangle Urological Group May 2012 - August 2012
ChemImage Corporation May 2011 - August 2011
Skills
Chemistry, Microsoft Excel, Medical Billing, Biochemistry, Biology, Statistics, Research, Medical Records, Science, Healthcare Consulting, Healthcare, Data Analysis, Microsoft Word, Marketing, Sales, Public Relations, Event Planning, Public Speaking, Social Media
Education
Denison University 2010 — 2014
Bachelor of Science (BS), Biology
Danish Institute for Study Abroad - Copenhagen, Denmark 2012 — 2012
Public Health
HM Health Soutions June 2015 - Present
Southwestern Human Services November 2014 - Present
Highmark, Inc. January 2003 - Present
Highmark March 2014 - June 2015
Highmark Inc September 2007 - March 2014
Deer Lakes School District May 2011 - June 2013
Womans Small Business Association January 2011 - May 2011
Western Pennsylvania Cystic Fibrosis Foundation January 2007 - November 2010
Highmark Inc March 2005 - August 2007
St. Victor Church May 2006 - July 2006
Skills
Event Planning, Microsoft Excel, Microsoft Word, Accounts Payable, Leadership, Integrated Marketing, Payroll, Fundraising, PeopleSoft, Invoicing, Budgets, Human Resources, Employee Benefits, Accounting, Spreadsheets, Project Planning, Microsoft Office, Marketing, Data Analysis, Management, Strategic Planning, Sales, Social Networking, Marketing Communications, Project Management, Team Leadership, Training, Account Management
Education
DeVry University 2012 — 2015
Master of Business Administration (MBA), Project Management and Marketing
Point Park University 2007 — 2010
BS, Integrated Marketing Communications
Mt. Alvernia High School 1984 — 1998
North Highland May 2015 - Present
ACME Business Consulting January 2015 - May 2015
Huron Consulting Group January 2013 - November 2014
Huron Consulting Group March 2011 - December 2012
Highmark August 2010 - December 2010
Mine Safety and Appliances (MSA) 2010 - 2010
Sustainable Pittsburgh 2009 - 2010
- January 2005 - July 2009
indieMOVE January 2005 - December 2008
Several Dancers Core (SDC) 2007 - 2008
Skills
Fundraising, Research, Grant Writing, Management, Non-profits, Program Management, Leadership, Strategy, Public Speaking, Proposal Writing, Strategic Planning, ERP, ERP Software, Sustainability, Change Management, Organizational..., Budgets, Nonprofits, Project Management, Consulting, Training, Management Consulting, Analysis, Data Analysis, Process Improvement
Education
Duquesne University 2009 — 2010
Master of Business Administration, Sustainability
University of Michigan 2001 — 2005
Bachelors of Dance Arts, Dance & English
Highmark Health May 2015 - Present
Highmark May 2014 - May 2015
Hello Bistro July 2013 - March 2014
E.L.F. Entertainment April 2012 - August 2013
Skills
Microsoft Visio, SQL Server Management..., Teradata Data Warehouse, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Photoshop
Education
Duquesne University 2011 — 2015
Bachelor's Degree, Management Information Systems, General
Duquesne University 2011 — 2015
BS, Management Information Systems, General
Highmark October 2012 - Present
Highmark October 2007 - October 2012
Highmark 2006 - 2007
Highmark 2001 - 2006
Highmark 1998 - 2001
Highmark 1992 - 1998
Skills
Program Management, SDLC, Business Analysis, Vendor Management, Business Requirements, Project Management, Call Center Analytics, Call Center Operations, Business/Systems..., Web Portal & Self..., Process Improvement, Lean Six Sigma, Software Testing, Solution Architecture, Business Intelligence, Project Delivery, CRM, Business Transformation
Education
Duquesne University 1995 — 1999
Bachelor of Science, Communications & Information Technology
Juran Institute
Lean Six Sigma - Black Belt, 2007
Burns White LLC August 2013 - Present
Providence Connections, Inc. 2004 - Present
Cohen Seglias Pallas Greenhall & Furman PC January 2010 - July 2013
Duquesne University 2003 - 2011
Leech Tishman Fuscaldo & Lampl September 2005 - December 2009
UPMC Health System 1999 - 2004
Highmark 1997 - 1999
Aultman Hospital 1995 - 1996
Aultman Hospital 1995 - 1996
Cigna 1991 - 1995
Skills
Litigation, Commercial Litigation, Civil Litigation, Construction Law, Employment Law, Discrimination Law, Real Estate Law, Bankruptcy, Legal Advice, Arbitration, Trials, Real Estate, Legal Research, Property Law, Appeals, Mediation, Courts, Legal Writing
Education
Duquesne University 1999 — 2003
JD, Law
Duquesne University 1993 — 1995
MBA, Finance and Accounting
University of Pittsburgh 1987 — 1991
BA, Business and Economics
Keystone Oaks
Highmark September 2011 - Present
Skills
Health Insurance, Process Improvement, Business Process..., Business Analysis, Visio, Requirements Gathering, Business Requirements, Change Management, Requirements Analysis, Business Process, Business Process Mapping, Data Analysis, Healthcare, Insurance, SharePoint
Education
Duquesne University
Bachelor's degree, Information Technology
Highmark October 2011 - Present
Highmark September 2010 - October 2011
Duquesne University Small Business Development Center August 2009 - October 2010
Duquesne University Small Business Development Center May 2008 - July 2009
Pittsburgh Symphony Orchestra January 2008 - April 2008
Education
Duquesne University 2009 — 2011
Masters in Communication & Rhetorical Studies, Integrated Marketing Communication
Duquesne University 2005 — 2009
Bachelor of Science in Business Administration, Marketing & Management
Bender Consulting Services, Inc. May 1996 - Present
Highmark October 1988 - December 1995
Skills
Accessibility, Pdf, JavaScript, Section 508, Assistive Technology, Americans with..., Technical Writing, Software Development, JAWS, Web Standards, Usability, Usability Testing, XHTML, User Experience, Information Architecture, Usability Engineering, XML, User Interface, Drupal, User Interface Design, Human Computer..., User-centered Design, Web Development, Web Applications, HTML 5, CSS, PHP, SQL
Education
Duquesne University 1977 — 1981
Duquesne University 1977 — 1981
Bachelor of Science, Music Education, Music Education
Highmark Inc. August 2014 - Present
Highmark January 2010 - August 2014
EBDS February 2009 - January 2010
Dollar Bank June 2002 - February 2009
Skills
Banking, Process Improvement, Business Analysis, Software Documentation, Financial Analysis, Risk Management, Portfolio Management, Customer Service, Credit, SDLC, Analysis, Team Building, Data Analysis, Business Process...
Education
Duquesne University 1997 — 2001
Bachelor of Science (BS), Business Administration and Management, General
VLCC International December 2012 - June 2013
Weis Markets April 2009 - August 2012
Physiques April 2012 - July 2012
Central Pennsylvania Dietetic Association May 2010 - June 2012
Highmark March 2009 - April 2009
Neuropsychiatric Institute January 2008 - May 2008
Concordia College September 2005 - May 2008
International Studies Abroad May 2007 - July 2007
Skills
Nutrition, Employee Wellness, Nutritional Counseling, Social Media Marketing, Culinary, Blogging, Spanish-speaking, Supermarkets, Behavioral Health, Psychology, Culinary Skills, Nutrition Education, Disease Management, Dietetics, Medical Nutrition..., Fitness, Wellness Coaching, Wellness
Education
Pennsylvania State University 2008 — 2009
Dietetic Internship, Dietetics
Concordia College 2004 — 2008
BA, Nutrition, Psychology, Spanish, 3.89 - Magna Cum Laude
Highmark Health May 2015 - Present
Highmark August 2013 - Present
KPMG June 2008 - August 2013
Federated Investors March 2007 - April 2008
Skills
Financial Accounting, Auditing, Business Analysis, Financial Reporting, Management, Microsoft Office, Analysis, Data Analysis, Financial Analysis, Customer Service, Microsoft Excel, Leadership, Internal Audit, Internal Controls, Sarbanes-Oxley Act, Accounting, Financial Modeling, Risk Management, Process Improvement
Education
Duquesne University 2004 — 2008
Bachelor of Science in Business Administration
Coventry Health Care June 2013 - Present
EDMC OHE July 2010 - June 2013
Gentech January 2010 - April 2010
Highmark Blue Cross Blue Shield January 1990 - October 2009
Highmark May 1989 - October 2009
COUNCILWOMAN MICHELLE MADOFF January 1989 - January 1993
Skills
Business Process..., Business Process, Business Analysis, Requirements Analysis, Process Improvement, Project Management, Team Leadership, Requirements Gathering, Business Process Design, Vendor Management, Software Documentation, Staff Development, SharePoint, Visio, Software Project..., SDLC, User Acceptance Testing, Project Planning, Analysis, Business Intelligence, Leadership, Strategy, Management, Training
Education
Duquesne University 1984 — 1988
Bachelor's degree, Business Administration and Management, General
Duquesne University 1984 — 1988
BS, Business Administration
St. Joseph High School 1980 — 1984
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Highmark October 2011 - Present
Think Communications, Inc August 2010 - October 2011
Highmark September 2009 - April 2010
Skills
Layout, Brochures, Advertising, Marketing Communications, Editing, Adobe Creative Suite, Creative Direction, Graphic Design, Graphics, Newsletters, Photography, Posters, Social Media, Social Media Marketing
Education
Duquesne University 2006 — 2010
Bachelor of Arts, Major:Advertising and Public Relations Minor: Studio Art
University of Pittsburgh July 2002 - Present
Art Institute of Pittsburgh May 2001 - September 2003
Mullen November 2000 - June 2002
Highmark August 1995 - November 2000
Quest Diagnostics August 1994 - August 1995
Skills
Web Design, Web Development, Requirements Analysis, Integration, Human Centered Design, Portals, Portal Technologies, Project Management, Technical Writing, Dreamweaver, Photoshop, Enterprise Software, SharePoint, Human-centered Design, Oracle, Software Development, Social Media, Data Analysis, HTML, Process Improvement, Management
Education
Duquesne University 1999 — 2001
MS, Multimedia Technology
University of Pittsburgh 1990 — 1994
BS, Medical Technology
Chartiers-Houston
Highmark Inc. November 2014 - Present
Highmark December 2012 - November 2014
USG Insurance Services, Inc. June 2011 - November 2012
Innovations June 2011 - November 2012
Highmark October 2010 - June 2011
Lifestyle Innovations July 2010 - November 2010
USG Insurance Services, Inc. January 2010 - May 2010
Tailored Marketing, Inc. August 2009 - May 2010
Skills
Marketing, Press Releases, New Business Development, Event Planning, Proposal Writing, Insurance, Customer Service, Email Marketing, Advertising, Leadership, Market Research, Marketing Communications, Social Media, Social Media Marketing, Public Relations, Sales, Microsoft Office
Education
Duquesne University 2005 — 2010
Reed Smith LLP May 2014 - Present
Dickie, McCamey & Chilcote May 2013 - August 2013
Highmark July 2010 - August 2012
Skills
Legal Writing, Public Speaking, Research, PowerPoint, Civil Litigation
Education
Cornell Law School 2012 — 2015
Doctor of Law (J.D.)
Washington and Jefferson College 2008 — 2012
Bachelor of Arts (B.A.), Political Science, Cumlaude
Highmark February 2012 - Present
Highmark September 2008 - February 2012
TEKsystems May 2006 - September 2008
Alcoa May 2000 - May 2006
Skills
Information Architecture, User Experience, User Interface Design, Customer Experience, Digital Strategy, Digital Marketing, User-centered Design, Usability, Strategy, Process Improvement, Leadership, Interaction Design, Strategic Planning, E-commerce, Usability Testing, Project Management, User Experience Design
Education
University of Pittsburgh 2001 — 2004
MBA
Duquesne University 1996 — 2000
BS, Business Administration
Gateway Health March 2015 - Present
Highmark October 2012 - Present
Liberty Mutual Insurance July 2012 - October 2012
Liberty Mutual Insurance June 2010 - July 2012
Skills
Ratemaking, VBA, Predictive Modeling, Pricing, Data Analysis, Microsoft Excel, SQL, Health Insurance, Access, Insurance, SAS
Education
Duquesne University 2006 — 2010
BA/BSBA, Mathematics, Finance
Highmark May 2014 - Present
University of Pittsburgh School of Social Work - PA Child Welfare Resource Center May 2012 - May 2014
CIBER September 2007 - May 2012
CIBER August 2006 - September 2007
Pennsylvania State System of Higher Education October 2003 - August 2006
Deloitte Consulting April 1998 - October 2003
HOBY Hugh O'Brian Youth Leadership 1991 - 2002
Skills
Change Management, Needs Analysis, ERP, Process Improvement, Instructional Design, Program Management, CRM, Business Process, E-Learning, Training, Management, Training Delivery, Human Resources, SAP, Recruiting, Quality Assurance, Leadership, Software Documentation, Management Consulting
Education
Dickinson College 1992 — 1996
University of East Anglia 1994 — 1995
English and American Studies
Sysco Pittsburgh February 2015 - Present
Highmark February 2012 - February 2015
UPMC Passavant Hospital July 2010 - February 2012
University of Pittsburgh Medical Center July 2008 - June 2010
UPMC July 2006 - June 2008
Skills
Internal Controls, Financial Analysis, Financial Reporting, Auditing, Analysis, Internal Audit, Variance Analysis, Budgets, Microsoft Excel, Process Improvement, Accounting, Forecasting, Finance, Financial Modeling
Education
Duquesne University 2002 — 2006
BSBA, Accounting
Duquesne University 2002 — 2006
Bachelor of Science in Business Administration, Accounting
Highmark Inc. June 2014 - Present
Highmark Inc. October 2012 - June 2014
Highmark September 2009 - October 2012
Accenture February 2008 - September 2009
The EMMES Corporation July 2002 - February 2008
Skills
Clinical Data Management, Program Management, Clinical Trials, Data Analysis, Healthcare, Software Documentation, Leadership, Operations Management, Consulting, Pharmaceutical Industry, Quality Assurance, Data Management, Clinical Research, Cross-functional Team...
Education
Denison University 1998 — 2002
B.S., Biology
Mass Electric Construction Co. April 2014 - Present
Stantec June 2011 - April 2014
McGann and Chester January 2010 - April 2012
BNY Mellon April 2011 - June 2011
Transport Investments 2010 - 2011
US Steel 2007 - 2009
Highmark 2006 - 2007
Union Swith and Signal 1999 - 2006
Die Quip Corp. 1995 - 1999
McGann and Chester LLC 1986 - 1995
Skills
Process Improvement, Business Analysis, Cross-functional Team..., Budgets, Software Documentation, Management, Training, Quality Assurance, Customer Service, Forecasting, Program Management, Strategic Planning, Leadership, SharePoint, Project Management, Testing, Microsoft Office, Human Resources, Business Process
Education
Community College of Allegheny County
Business
Corporate Training
Plan View Administrator Training, Diversity Training, Advanced Microsoft Office, Leadership Training
Dale Carnegie
Effective Communications & Human Relations
John M. Roberts
Certification in Configuration Management
University of Pittsburgh – Joseph M. Katz School of Business
PMI Project Management
Highmark July 2013 - Present
Highmark July 2012 - July 2013
Highmark May 2011 - July 2012
PNC Financial Services Group 2009 - May 2011
PNC 2006 - 2009
PNC Financial Services 2005 - 2005
Transworld Entertainment Corporation 2003 - 2004
Skills
Talent Management, Employee Relations, Performance Management, Recruiting, Human Resources, Onboarding, Succession Planning, Executive Search, Organizational...
Education
Capella University 2014 — 2018
Doctor of Philosophy (Ph.D.), Psychology with specialization in Industrial and Organizational Psychology
Cornell University
Master of Industrial and Labor Relations, Concentration in Human Resources and Organizations
Rensselaer Polytechnic Institute
B.S. in Psychology, Concentration in Industrial/Organizational Psychology with Minor in Economics
Highmark October 2013 - Present
PricewaterhouseCoopers July 2007 - September 2013
Education
Duquesne University 2003 — 2007
Highmark IDS 2012 - Present
Highmark 2012 - Present
Pittsburgh Affiliate of Susan G. Komen for the Cure 2010 - 2012
Fisa Board Member 2008 - 2012
Linhart Management Group 2007 - 2012
Magee-Women Research Institute And Foundation 2004 - 2007
Magee-Womens Hopsital 1992 - 2004
Magee-Womens Hospital 1992 - 2004
Magee Womens Hospital of the UPMC Health System 1992 - 2004
AHA Maternal and Child Health Committee 1992 - 2004
Skills
Team Building, Women's Health, Strategic Planning, fund-raising, project management, coaching and leadership..., Marketing Strategy, Strategy
Education
Duke University - Fuqua School of Business 1976 — 1978
MHA, Health/Health Care Administration/Management
Duke University 1972 — 1976
BA, Economics
Highmark July 2006 - Present
Skills
Java, J2EE, Linux Tools, MyEclipse, WebSphere Application..., Rational Software..., Shell Scripting, x86 Assembly, DB2/SQL, Oracle SQL, Tomcat, JSF, Struts, Hibernate, JPA, Facelets, REST, SOAP, Objective-C, Object Oriented Design, UML, Ant, JUnit, EasyMock, EJB, JSP, Java Enterprise Edition, Linux, Business Analysis
Education
Nova Southeastern University 2011 — 2019
Doctor of Philosophy, Information Systems
Drexel University 2006 — 2010
M.S., Computer Science
Touro University 2002 — 2006
B.S., Computer Science
Highmark May 2009 - Present
Highmark Blue Cross Blue Shield 1994 - May 2009
Skills
Healthcare Information..., Health Insurance, Managed Care, Insurance, Leadership, Healthcare, HIPAA, Process Improvement, Health Policy, Disease Management, Employee Benefits, Healthcare Management, Healthcare Industry, Medicare, Business Analysis
Education
Duquesne University 1994 — 1998
Master of Business Administration (MBA)
Penn State 1986 — 1990
Bachelor of Science (BS), Accounting
Highmark Inc. May 2013 - Present
Highmark August 2011 - May 2013
PNC February 2011 - August 2011
Innovations August 2010 - November 2010
PNC May 2010 - August 2010
Highmark Inc. May 2008 - April 2010
Target Corporation May 2007 - January 2008
Costa's Restaurant February 2006 - August 2006
Skills
Business Analysis, Business Intelligence, Project Management, Analysis, Data Warehousing, Visio, Management, Program Management, SDLC, Process Improvement, Requirements Gathering, Requirements Analysis, Data Analysis, SQL, Leadership
Education
Duquesne University 2006 — 2010
Bachelor of Science
Duquesne University 2006 — 2010
Bachelor of Arts
Highmark November 2012 - Present
Highmark June 2011 - November 2012
Highmark Blue Cross Blue Shield May 2009 - June 2011
Highmark Blue Cross Blue Shield November 2005 - May 2009
Highmark Blue Cross Blue Shield January 2004 - October 2005
Highmark Blue Cross Blue Shield February 1999 - December 2003
Skills
SDLC, PMO, Application Development, Business Analysis, Business Process, Project Management, Healthcare, Requirements Analysis, Program Management, Team Leadership, Business Requirements, Requirements Gathering, Software Project..., Software Development, Leadership, Data Warehousing, Cross-functional Team..., Platform Architecture, IT Strategy, Business Intelligence, Project Planning, IT Management, CRM, Strategy, Analysis, Management, Risk Management, Project Portfolio...
Education
Duquesne University 2009 — 2010
Certification, Women's Executive Leadership Program
Robert Morris University 2002 — 2008
Master of Science, Communications and Information Systems, 4.0
Slippery Rock University of Pennsylvania 1983 — 1988
BA, German, Minor in Business, 3.92
Knoch High School
Knoch High School
PNC January 2011 - Present
Highmark May 2007 - December 2010
Access Data Corp May 1999 - May 2007
Education
Duquesne University 1994 — 1996
MBA, Finance
PPG Industries January 2015 - Present
PPG Industries May 2013 - December 2014
Highmark March 2012 - May 2013
PPG Industries February 2011 - March 2012
PPG Industries June 2008 - February 2011
PPG Industries, Inc. March 2005 - June 2008
PPG Industries, Inc. June 2003 - March 2005
LANtek August 2002 - June 2003
Skills
Troubleshooting, Problem Solving, Business Analysis, Business Intelligence, SQL PL, Cognos, Active Directory, Process Improvement, Visio, Data Analysis, Data Warehousing, Microsoft SQL Server, Management, SQL, Software Documentation, SharePoint, ERP, SDLC, Analysis, Project Management, IT Management, Databases, Technical Support, System Administration, Vendor Management, Windows Server, SQL Server, Pegasystems PRPC, Kana, Requirements Gathering, CRM, Systems Analysis, Requirements Analysis, Business Process..., Testing, Manufacturing, Disaster Recovery, MS Project
Education
Duquesne University 2003 — 2006
Masters, Business Administration
Duquesne University 1998 — 2002
BS, Information Technology
Highmark May 2014 - Present
IBM November 2012 - April 2014
Blue Cross Blue Shield of North Carolina September 2010 - April 2012
Accenture August 1997 - September 2010
Travelers/United HealthCare August 1990 - January 1997
Skills
Management Consulting, Process Consulting, Strategic Consulting, Practice Management, Operations Management, Claims Management, Customer Service, Shared Services, Enrollment and Billing, Quality Management, Problem Management, Outsourcing, Product Development, Testing, Large-scale Project..., Recruiting, Risk Management, Vendor Management, Facilities Management, Sales and Marketing, Sales Growth, Sales Presentations, Cross-functional Team..., Strategic Leadership, Operational Leadership, Business Planning, Health Insurance, Life Insurance, Disability Insurance, Project Management, Enrollment Management, Change Management, Team Building, Business Process Design, CRM, Insurance, Program Management, Leadership, Healthcare Information..., Strategic Planning, Budgets, Business Process..., Business Architecture, Executive Management, HIPAA, IT Strategy, Call Center, Business Transformation, Process Improvement, Business Analysis
Education
Duke University 1986 — 1990
BA, Liberal Arts
Highmark
Skills
PMP, PMO, Business Analysis, SDLC, Requirements Analysis, Requirements Gathering, Project Coordination, Software Project..., Project Management, User Acceptance Testing, Training Program Design...
Education
Duquesne University 2002 — 2008
Master's Degree, Leadership and Information Technology
BCBSNC January 2015 - Present
BCBSNC June 2011 - 2015
BCBSNC June 2009 - June 2011
Highmark May 2008 - May 2009
ProCare Rx October 2007 - May 2008
Heartland IV Care August 2006 - April 2007
Skills
Pharmacy, Clinical Research, Pharmacy Benefit..., Managed Care, Medicare Part D, Disease Management, Medicare, Utilization Management, Healthcare, Medicaid, Pharmaceutical Industry, Hospitals, Health Insurance, Health Policy, Informatics
Education
Duquesne University 2001 — 2006
PharmD, Pharmacy
Gateway Rehabilitation Center July 2005 - Present
Highmark July 1998 - January 2005
Skills
GAAP, Public Speaking, Team Building, Budgets, Accounting, Strategic Planning, Project Management, Accounts Payable, QuickBooks, Microsoft Word, Process Improvement, Nonprofits, Microsoft Excel, Microsoft Office, Accounts Receivable, Policy, Account Reconciliation, Healthcare
Education
Duquesne University 1989 — 1993
Bachelor of Science
SAS Institute February 2011 - Present
Highmark August 2009 - February 2011
Mack Trucks, Inc. July 1977 - April 2009
Mack Trucks / Volvo IT North America 1977 - 2009
Volvo IT 2003 - 2005
Mack Tucks, Inc. 1990 - 1994
Volvo 3P 1977 - 1989
Skills
SAS, Predictive Modeling, SAS programming, Analysis, Statistics, Business Intelligence, SQL, Business Analysis, Data Analysis, Forecasting, Predictive Analytics, JCL, COBOL, Data Mining, Mainframe, DB2, Teradata, Visual Basic, Databases, Business Analytics, OLAP, Manufacturing, Data Modeling, ETL, Requirements Analysis
Education
DeSales University 1992 — 1994
Computer Science, Statistics
Highmark Blue Cross Blue Shield 2008 - Present
Highmark BCBS April 1985 - Present
Highmark 1985 - Present
Crawford Rehabilitation Services June 1981 - March 1985
Education
Duquesne University 2005 — 2007
Masters, Leadership in Management
Penn State University
BS, Rehabilitation Counseling, Dean's List
WESCO Distribution November 2014 - Present
Highmark Inc. April 2012 - April 2014
Highmark August 2005 - April 2014
Toastmasters International 1998 - 2014
Union Switch & Signal March 1998 - October 2004
Union Switch & Signal International Co January 1998 - January 2004
Skills
Project Management, Analysis, Process Improvement, Strategic Planning, Requirements Analysis, Resource Management, Vendor Management, Cross-functional Team..., Requirements Gathering, Integration, Change Management, Contract Negotiation, Public Speaking, Decision Making, Product Development, Leadership, Software Documentation, Employee Training, Management Consulting, SDLC, Business Process..., Software Development, Software Project..., Management, Program Management, Business Intelligence, Strategy, Consulting, Project Planning, Business Requirements, Information Technology, SharePoint, Quality Assurance, Agile Methodologies, Team Leadership, Microsoft Project, CRM, PMP, IT Strategy
Education
Duquesne University 2004 — 2006
Leadership
Indiana University of Pennsylvania 1992 — 1995
Youngstown State University 1992 — 1992
Box of Light Studios November 2014 - Present
Knoebels Lake Glory March 2014 - Present
Self Employed January 2009 - Present
ISTE (International Society for Technology in Education) December 2012 - July 2014
Mt. Assisi Preschool August 2013 - March 2014
Picture People August 2007 - December 2012
Gymboree September 2008 - August 2009
Highmark April 2005 - August 2007
Skills
Teaching, Customer Service, Photography, Editing, E-Learning, Training, Photoshop, Art, Instructional Technology, Social Media, Strategic Planning, Art Education, Research, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Community Outreach, Staff Development, Office Management, Leadership, Coaching, Blogging, Project Management, HTML, Access, Flash, Lightroom
Education
Duquesne University 2010 — 2012
Master's degree, Instructional Technology
The Art Institute of Pittsburgh-Online Division 2005 — 2007
Digital Design, Digital Design Certificate
University of Pittsburgh 1999 — 2003
Bachelor of Science Degree, Psychology
Highmark Blue Shield June 2005 - Present
Highmark 1990 - Present
Education
Penn State University
Grad Certificate, Project Management
Duquesne University 2000 — 2004
B.S., Leadership & Communication
University of Iowa
Computer Science
Humana January 2013 - Present
Humana January 2012 - December 2012
United Health Group April 2009 - December 2011
Highmark 2007 - 2009
UPMC Health Plan 2004 - 2007
Unison 2000 - 2004
Three Rivers Health Plan 2000 - 2004
Skills
Hospitals, Provider Relations, Managed Care, PPO, Medicare, Health Insurance, Medicaid, Network Development, HIPAA, Health Policy, Healthcare, Healthcare Information...
Education
Duquesne University 2005 — 2007
Masters, Health Management Systems
Robert Morris University 1998 — 2000
Bachelor, Business Administration
BCBSNC April 2013 - Present
Highmark December 2011 - April 2013
Coventry Health Care June 2008 - December 2011
ECSM Utility Contractors July 2007 - June 2008
Skills
Economics, Actuarial, Access, Excel, Word, programming, Health Insurance, VBA, SQL, SAS, Predictive Modeling, Ratemaking, Visual Basic, Microsoft Office, Stochastic Modeling, Databases, SAS programming, Java, Mathematical Analysis, Actuarial Science
Education
Dickinson College 2003 — 2007
B.S., Mathematics, Computer Science
Friends School of Baltimore 2001 — 2003
APC
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - Present
Highmark September 2012 - May 2014
Client Solution Architects October 2009 - September 2012
Target Systems 2007 - 2008
Skills
Program Management, Data Analysis, Software Documentation, Project Planning, Requirements Analysis, SAP, Technical Writing, Leadership, Project Management, Analysis, Management Consulting, Change Management, Customer Service, Supply Chain Management, Process Improvement, Strategic Planning, SharePoint, Access, Business Analysis, Business Process..., Government, Proposal Writing, ERP, Team Leadership, Strategy, Microsoft Office, Business Process, Microsoft Excel, PowerPoint, SQL, Operations Management, Risk Management, Financial Analysis, SDLC, Visio, MS Project, Training, Management
Education
Drew University 2007 — 2008
MA, pending, English
Millersville University of Pennsylvania 2003 — 2007
BA, English, International Studies, Spanish
Children's Hospital of Pittsburgh August 2015 - Present
Ventilator Assisted Children's Home Program August 1999 - August 2015
Highmark January 1998 - May 1999
Ventilator Assisted Children's Home Program December 1991 - January 1998
Magee-Womens Hospital May 1989 - December 1991
Pediatric Nursing Specialists September 1988 - May 1989
PRN Health Services, Inc. January 1988 - September 1988
Magee-Womens Hospital March 1981 - December 1987
Mercy Hospital August 1974 - November 1980
Skills
Healthcare, Pediatrics, Nursing, Home Care, Hospitals, Utilization Management, Nurses, Case Management, Discharge Planning, Patient Advocacy, Coalitions, NICU, Service Coordination, Medication..., Team Leadership, Clinical Supervision, Policy/Procedure..., Mentoring, Healthcare IT, EHR, Epic, Clinical, Care Management, Healthcare Management, Nursing Administration, EMR, Case Managment, Managed Care, Healthcare Information..., Medicine, ICU, Critical Care, Patient Education, Clinical Research, Acute Care, Palliative Care, Inpatient, Quality Improvement
Education
La Roche College 1990 — 1994
MSN
La Roche College 1990 — 1994
MS
Duquesne University 1983 — 1986
BSN
Mercy Hospital School of Nursing 1972 — 1974
Nursing Diploma
Highmark August 2013 - Present
Highmark April 2013 - August 2013
Highmark March 2012 - April 2013
Highmark June 2011 - March 2012
Highmark June 2007 - June 2011
Highmark March 2007 - June 2008
Tata Consultancy Services May 2003 - February 2007
Systems Plus Solutions December 2002 - May 2003
Skills
SDLC, SOA, Requirements Analysis, Software Project..., Java Enterprise Edition, Business Analysis, Requirements Gathering, Integration, PL/SQL, Websphere, Data Warehousing, SQL, ETL, JSP, Unix, Scrum, Agile Methodologies, Java, Project Management
Education
Dharmsinh Desai Institute of Technology 2000 — 2003
MCA, Computer Science
St. Xavier's College 1997 — 2000
BSc, Physics
Kendriya Vidyalaya (Space Application Center), Ahmedabad, Gujarat, India 1996 — 1997
HSC (XII), Mathematics, Physics, Chemistry, Biology, English
Kendriya Vidyalaya (Space Application Center), Ahmedabad, Gujarat, India 1994 — 1995
SSC (X), Mathematics, Science, Social Studies, English, Hindi
PNC January 2012 - Present
Highmark September 2010 - February 2012
Highmark Inc. April 1998 - September 2010
Medical Asset Management, Inc. January 1997 - April 1998
Medaphis Physician Services Corporation November 1996 - March 1997
Medaphis Physician Services Corporation June 1994 - November 1996
Specialty Physician Services, Inc. January 1993 - June 1994
Stat-Data, Inc. January 1990 - January 1993
Skills
Business Analysis, Business Process..., Business Intelligence, Strategic Planning, Process Improvement, Healthcare, Project Management, Leadership, Data Analysis, Performance Management, Strategic Leadership, Management Consulting, Business Process, Cross-functional Team..., Team Building, Enterprise Software, Team Management, Consulting, Management, Program Management, Vendor Management, Strategy
Education
Duquesne University 1984 — 1990
M.B.A, International Business/ Finance
Duquesne University 1984 — 1988
B.S, Economics
Bentley Systems August 2015 - Present
Bentley Systems January 2014 - July 2015
Highmark April 2013 - December 2013
Highmark October 2012 - April 2013
BNY Mellon August 2011 - November 2012
Pennsylvania Office of Attorney General June 2010 - August 2010
Senator Richard G. Lugar May 2010 - June 2010
Federal Home Loan Bank of Pittsburgh May 2009 - August 2009
Positive Steps Therapy January 2007 - June 2007
Swann for Governor May 2006 - November 2006
Education
Denison University 2007 — 2011
Bachelor of Arts (BA), Economics, Political Science
Fox Chapel Area High School 2003 — 2007
Highmark July 2013 - Present
Avaya July 2006 - June 2013
SITA February 2000 - December 2006
Tokio Marine Management October 1997 - February 2000
Education
Drexel University 1992 — 1993
MS, Information Systems
National Chung Hsing University 1988 — 1991
BA, Business Administration in Cooperative Economics
UnitedHealthcare December 2011 - Present
Sapphire Technologies July 2008 - December 2011
Highmark July 2008 - July 2010
BNY Mellon January 2008 - July 2008
ServiceLink 2006 - 2007
Management Science Associates June 1996 - March 2006
Skills
Process Improvement, Requirements Analysis, SDLC, SAS, Requirements Gathering, Business Analysis, Quality Assurance, Business Requirements, Visio, User Acceptance Testing, Access, SQL, Data Analysis, Data Warehousing, Databases, Analytics, Quality Center, Agile Methodologies, Waterfall, Testing, HIPAA, Team Building, SharePoint, Software Documentation, Analysis, Integration, Business Process..., Change Management, Project Management, Resource Management, Business Intelligence, Vendor Management, Software Project..., MS Project, Enterprise Architecture, Oracle, Cross-functional Team..., Data Modeling, PMP, Business Process, Agile Project Management, PMO
Education
Community College of Allegheny County 1996 — 2004
AS, Math & Science
CECity.com, Inc. May 2015 - Present
BusinessForward October 2014 - April 2015
Giant Eagle March 2013 - October 2013
Giant Eagle January 2010 - March 2013
Highmark January 2009 - January 2010
EMK, Inc. January 2008 - January 2009
Skills
Visio, Requirements Gathering, SDLC, Business Analysis, SharePoint, Requirements Analysis, Data Warehousing, Systems Analysis, Business Intelligence, Process Improvement, Software Documentation, Business Process, Business Requirements, IT Strategy, Software Project..., Business Process...
Education
Duquesne University 2010 — 2013
Master of Business Administration (MBA), Management
Duquesne University 2003 — 2007
Bachelor, Information Systems Management
Highmark April 2013 - Present
Highmark September 2010 - March 2013
Highmark Blue Cross Blue Shield May 2008 - August 2010
KDKA-TV August 2008 - December 2008
Skills
Public Relations, Press Releases, Marketing Communications, Internal Communications, Media Relations, Editing, Social Media, Newsletters, Event Planning, Copywriting, Advertising, Radio, Public Speaking, Event Management, Microsoft Office, Project Management
Education
Duquesne University 2006 — 2010
Corporate Communications/Public Relations/Advertising, Communications
Highmark 2014 - Present
FedEx Services January 2010 - March 2014
Skills
Data Analysis, Customer Service, Management, Strategic Planning, Business Process
Education
Drexel University 2014 — 2016
Master of Business Administration (MBA), Healthcare Management
University of Pittsburgh 2005 — 2009
BS, Accounting
Highmark March 1996 - Present
Coventry Health Care May 1992 - March 1996
HealthAmerica September 1986 - May 1992
West Penn Allegheny Health System April 1986 - July 1986
Metropolitan ENT Associates April 1974 - April 1986
Skills
Health Insurance, Healthcare, Managed Care, Provider Relations, Medicare, HMO, Medicaid, PPO, HIPAA, Medicare Part D, Utilization Management, Credentialing, Healthcare Management, Healthcare Consulting, Health Policy, Network Development, Disease Management, Healthcare Information..., Revenue Cycle, Internal Medicine, Surgery, Pediatrics
Education
Community College of Allegheny County 1971 — 1972
Nursing License, Licensed Practical/Vocational Nurse Training
Highmark August 2005 - Present
Excela Health System January 1983 - August 2005
Excela Health System January 1982 - August 2005
Skills
Process Improvement, Business Strategy, Patient Safety, Quality Management, Change Management, Strategic Planning, Team Building, Coaching, Problem Solving, Leadership, Healthcare Management, Strategy, Healthcare, Performance Improvement, Healthcare Consulting, Quality Improvement, Health Policy, Healthcare Information..., HIPAA, Utilization Management
Education
Duquesne University 2002 — 2006
MLLS, Leadership and Liberal Studies
Duquesne University 2002 — 2006
Master of Arts (MA), Organizational Leadership
FREELANCING AT PUBLIC SERVICE June 2015 - Present
South Hills PA, Businesses December 2014 - Present
FRIENDS OF SOUTH PARK 2011 - 2015
FRIENDS OF SOUTH PARK 2011 - 2015
FRIENDS OF SOUTH PARK 2011 - 2015
DEMOCRATIC CONGRESSIONAL COMMITTEE 2014 - 2014
DEMOCRATIC CONGRESSIONAL COMMITTEE 2014 - 2014
Highmark January 1995 - July 2011
HIGHMARK January 1995 - July 2011
MEDICAL BUREAU OF PITTSBURGH April 1991 - November 1995
Skills
Microsoft Excel, Word,..., RealWorld Acct System, Traelers Acct System, Paper & Pencil, Cranial Logic System, Auditing, Problem Solving, Accounting, Excel, Analysis, Word, Customer Service, Coaching, SOX, Financial Reporting, Internal Controls, Financial Analysis, Compliance, Process Improvement, Forecasting, Audit, Microsoft Office, Mentoring, Billing, Healthcare, Mergers, Research, Data Analysis, Inventory Management, PeopleSoft, Lotus Notes, Internal Audit, Payroll, Claims, Accounts Payable, Microsoft Excel, Microsoft Word, Health Insurance, Accounts Receivable, Employee Benefits, Outlook, Budgets, Leadership, Training, Data Entry, Software Documentation, PowerPoint, Sales, Team Building, Business Analysis
Education
Community College of Allegheny County 1976 — 1984
ASSOCS., ACCOUNTING
Point Park College 1976 — 1976
none, only there one semester, Accounting
BNY Mellon March 2015 - Present
BNY Mellon September 2010 - Present
BNY Mellon August 2013 - March 2015
Highmark Blue Cross Blue Shield January 1991 - September 2010
Highmark 1991 - 1996
Self-employed 1986 - 1991
Mellon Financial 1984 - 1986
Mellon Financial 1983 - 1984
Mellon Financial 1982 - 1983
Mellon Financial 1981 - 1982
Skills
Strategic Planning, Training, Succession Planning, Organizational..., Financial Services, Management, Employee Engagement, Performance Management, Leadership Development, Needs Analysis, Instructional Design, Change Management, Employee Relations, Insurance, Onboarding, Leadership, Organizational..., Instructor-led Training, Talent Management, Coaching, Program Management, Employee Benefits
Education
Duquesne University
MS, Education
Geneva College
BS
Highmark March 2012 - Present
Highmark Inc February 2003 - April 2012
Pyramid Consulting Group June 2001 - February 2003
USX Engineers and Consultants, Inc May 1999 - June 2001
Bessemer and Lake Erie Railroad June 1998 - May 1999
Skills
Program Management, PMP, Cross-functional Team..., PMI, Project Plans, Certified Scrum Master..., Budgeting, Software Project..., Strategic Planning, Problem Solving, Applications Software..., SQL, Java Application..., Budgets, Project Planning, Business Analysis, Leadership, Team Leadership, Project Delivery, Risk Management, Software Development
Education
Duquesne UniversityJohn F. Donahue 2000 — 2002
School of BusinessMasters, Business Administration; Electronic Business
Duquesne University 1996 — 2000
A.J. Palumbo School of Business AdministrationB.S, Business Administration; Information Technology
Franklin Regional High School
Westinghouse Electric Company July 2014 - Present
Westinghouse Electric Company January 2014 - July 2014
Highmark May 2007 - June 2013
Dominion April 2000 - April 2007
Dominion April 1997 - March 2000
Skills
Media Relations, Press Releases, Internal Communications, Corporate Communications, Public Relations, Crisis Communications, Strategic Communications, Social Media, Public Speaking, Newsletters, Nonprofits, Strategy, Training, Copywriting, Program Management, Marketing Communications, Speech Writing, Communications Planning, Communication Training, Editing, Community Affairs, Natural Gas Trading, Natural Gas, Fundraising, Philanthropy, Medicare Advantage, Microsoft Office, Radian6, Management, Entrepreneurship, Event Management, Social Networking, Social Media Marketing, Facebook, Budgets, Community Development, Community Outreach, Creative writing, ghost..., Energy Industry, SharePoint, Event Planning, Leadership, Marketing, Strategic Planning, Leadership Development
Education
Duquesne University 2012 — 2015
MS of Leadership, Business Ethics
Carlow University 2003 — 2008
B.A., Communications
Highmark, Inc. May 2013 - Present
Highmark December 2002 - May 2013
Capital Blue Cross May 1993 - January 2002
Skills
Health Insurance, Insurance, Medicare, Process Improvement, Claim, Employee Benefits, Customer Service, Managed Care, Visio, HIPAA, Business Analysis, Call Centers
Education
Upper Iowa University, Fayette, Iowa 1970 — 1974
Bachelor's degree, English and Elementary Education
DeSales University
Master of Business Administration (MBA), Healthcare Systems Administration
Highmark November 2011 - Present
W PA OnSiteRx November 2009 - January 2012
University of Pittsburgh Medical Center 2007 - 2010
Skills
Pharmacy, Pharmacy Automation, Disease Management, Clinical Pharmacy, Medication Therapy..., Medicare Part D, Pharmacists, Pharmacy Benefit..., Healthcare, Managed Care, Patient Counseling, Immunization, Utilization Management, Community Pharmacy, Clinical Pharmacology
Education
Duquesne University 2001 — 2007
PharmD, Pharmacy
Highmark January 1987 - Present
Education
Duquesne University
Liberal Arts
University of Pittsburgh
Master of Science, Information Science
Highmark September 2013 - Present
University of Pittsburgh Center for Global Health January 2012 - September 2013
Skills
Public Health, Program Development, Grants, Grant Writing, Program Evaluation, Editing, Research, Community Outreach, Spanish, Nonprofits, Community Development, Qualitative Research, Policy Analysis, Global Health, Public Policy
Education
University of Pittsburgh 2009 — 2011
Masters, Public Health
Duquesne University 1998 — 2002
DataBay Resources, Amerinet, Inc. April 2014 - Present
Project Management Institute January 2014 - Present
Management Science Associates, Inc. February 2012 - April 2014
Coventry Health Care 2002 - 2012
UPMC 2001 - 2002
Whittman-Hart / marchFIRST 2000 - 2001
Xerox 1999 - 2000
West Penn Allegheny Health System 1997 - 1999
Siemens Healthcare 1994 - 1997
Highmark 1988 - 1994
Skills
Process Improvement, SDLC, PMP, Visio, Software Project..., Requirements Gathering, Business Analysis, Healthcare Information..., Requirements Analysis, SharePoint, Software Documentation, Program Management, Software Development, Quality Assurance, Non-profit Board..., Project Management, Vendor Management, Healthcare, Non-profit Leadership, HIPAA, Product Management, Product Development
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1998 — 2004
Master of Business Administration (MBA)
Duquesne University
Master’s Certificate in Project Management for Information Technology
Indiana University of Pennsylvania
Bachelor of Science in Nursing (BSN), Nursing
Highmark August 1994 - Present
Skills
Professional Engineer,..., Customer Service, Process Improvement, Strategic Planning, Project Management, Vendor Management, Construction Management, HVAC, Project Planning, Contract Management
Education
Drexel University 1979 — 1984
Bachelor of Science (B.S.), Mechanical Engineering
Highmark June 2011 - Present
Education
Duquesne University 2011 — 2016
Shaler Area High School
Highmark Health November 2014 - Present
Highmark Health July 2014 - Present
Highmark September 2012 - July 2014
Highmark November 1998 - September 2012
KPMG US September 1994 - November 1996
Skills
Process Improvement, Business Analysis, Insurance, Health Insurance, Risk Management, Visio, Business Process..., SDLC, Requirements Gathering, Project Management, PMO, Analysis
Education
Duquesne University 1998 — 2000
Masters, Business & Administration
Duquesne University 1990 — 1994
Bachelor's degree, Accounting
Claims Quality Coordinator January 2008 - Present
Highmark June 2001 - Present
Highmark Blue Cross Blue Shield January 2001 - Present
Medicare January 2001 - January 2003
Education
Community College of Allegheny County
Associates Degree, Paralegal Studies
Kittanning Senior High School
Diploma, General Studies
West Virginia University Research Corporation April 2015 - Present
Aramark May 2013 - Present
Wyland Painting September 2012 - July 2013
Pawlak's One Hour Heating and A/C September 2012 - May 2013
Highmark September 2012 - March 2013
Rite Aid October 2008 - August 2009
Davis and Elkins College August 2007 - May 2008
Davis and Elkins College August 2007 - May 2008
Giant Eagle June 2006 - August 2007
Skills
Leadership, Filing, Outlook, Data Entry, Research, Sales, Advanced written and..., Microsoft Office, Passionate about work, Establishing..., Collaborative Problem..., Data Analysis, Organizational..., Self-Motivation, Skilled Multi-tasker, Customer-focused Service, Employee Wellness..., Relationship-builder..., Information Management, Time-efficient, Financial Accounting, Business Process..., Planning & Scheduling, SAS Data Analysis, Cold Calling, Event Planning, Public Health Education..., Pharmacy Practice, Wellness Coaching, Success Oriented, Achieving Measurable..., Sports Coaching, Program Development, Goal Establishment, Secretarial Skills, Database Maintenance, Expense Reports, Health & Wellness, Community Outreach, Office Administration, Customer Service
Education
West Virginia University (Graduate School of Public Health) 2009 — 2012
Master of Public Health (MPH), Social and Behavioral Sciences Track: Concentration in Wellness
Davis and Elkins College 2004 — 2008
Bachelor of Science (BS), Chemistry; Minor in Mathematics
Upper St. Clair High School 1999 — 2004
High School Degree, General Studies
Highmark October 2011 - December 2013
Highmark October 2011 - December 2013
Skills
Microsoft Office, Disease Management, HIPAA, Hospitals, Management, Medicare, Cpr Certified, Microsoft Excel, Nursing
Education
Community College of Allegheny County 2010 — 2013
Bachelor's of Science, Registered Nursing/Registered Nurse, C
Self-employed January 2005 - Present
Highmark January 2000 - November 2005
Education
University of Pittsburgh 1990 — 1999
Master of Education (MEd), Rehabilitation Science
Community College of Allegheny County
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Highmark Blue Cross Blue Shield August 1988 - Present
Highmark August 1988 - Present
Highmark Health August 1988 - Present
Education
Duquesne University 1995 — 2001
Bachelor of Science in Professional Studies, Computer Technology and Organizational Behavior