Highmark Company
Industry: Healthcare company
DescriptionHighmark is a non-profit healthcare company based in Pittsburgh, Pennsylvania, United States. It is a large individual not-for-profit health insurer in the United States, which operates several for-profit subsidiaries. Headquarters: Pittsburgh, Pennsylvania, United States CEO: David Holmberg (21 May 2014–) Number of employees: 19,500 (2012) Founded: 22 June 1977 Subsidiaries: United Concordia, Visionworks of America, Parent organization: Highmark Health
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Highmark Employees
University of Pittsburgh July 2015 - Present
Highmark Inc. June 2014 - July 2015
Highmark August 2013 - May 2014
Westminster Presbyterian Church Pittsburgh June 2012 - June 2013
Loud Mountain June 2011 - June 2012
Lafayette College August 2008 - May 2011
Project Easton September 2007 - May 2011
Lafayette College August 2010 - December 2010
Rhode Island CRMC June 2010 - August 2010
Skills
Microsoft Office, Data Analysis, MySQL, SQL, Stata, Nonprofits, Research, Editing, Regression Analysis, Social Media, Teaching, Networking, Micosoft Visual Basic, CSS, HTML, Talend Open Studio, Water Resources, Conversational Creole, PHP, Public Speaking, Microsoft Excel
Education
University of Pittsburgh 2015 — 2019
Doctor of Philosophy (Ph.D.), Public Health/ Public Policy
Robert Morris University 2011 — 2013
MS, Internet Information Systems
Lafayette College 2007 — 2011
Bachelor of Arts (B.A.), Mathematics and Economics
University of Cape Town 2010 — 2010
African Studies, Economics
Upper St. Clair High School 2003 — 2007
International Baccalaureate Diploma graduate
Highmark July 2012 - Present
Highmark July 2010 - June 2012
Skills
Microsoft Excel, Microsoft Access, SQL, Visual Basic, Reserve Analysis, Rating
Education
Lebanon Valley College 2006 — 2010
Bachelor of Arts (BA), Economics
Keystone Technical Institute January 2011 - Present
Ajilon consulting at Highmark December 2008 - January 2010
DST Health Solutions February 2001 - April 2008
DST Health Solutions January 2001 - January 2008
DST Health Solutions January 1990 - January 2001
DST Health Solutions 1990 - 2001
Highmark January 1979 - January 1990
Education
Keystone Technical Institute 2011 — 2011
certification, Medical Billing and Coding
HJ Heinz October 2013 - August 2014
Highmark November 2012 - February 2013
RAPP October 2011 - June 2012
Innovyx March 2010 - October 2011
Innovyx August 2008 - March 2010
Innovyx August 2006 - August 2008
Y&R Brands May 2005 - August 2006
Young & Rubicam September 2004 - May 2005
Promowerks, Inc. June 2000 - August 2001
Skills
Corporate Communications, Advertising, Project Management, Analytics, HTML, Social Networking, Real Estate Transactions, Direct Mail, Mobile Devices, Creative Briefs, Microsoft Office, Guerrilla Marketing, Mobile Marketing, Email Marketing, Sales, Strategic Partnerships, Digital Marketing, CRM, Integrated Marketing, Copywriting, Customer Service, Social Media Marketing, Strategic Planning, Creative Direction, Leadership, Budgets, Social Media, Digital Strategy, Marketing, Marketing Strategy, Management, Project Planning, Interactive Marketing, Direct Marketing, Online Advertising, Creative Strategy, Web Analytics, Relationship Marketing, Database Marketing, Brand Development, Online Marketing, E-commerce, Multi-channel Marketing, Google Analytics, Account Management, Marketing Communications, Lead Generation, SEO, Digital Media, Retail
Education
Michigan State University 2001 — 2004
B.A., Advertising
Johnson and Wales University 1999 — 2001
A.S., Fashion Merchandising
cheboygan high school
Highmark January 2012 - Present
Blue Cross of Northeastern Pennsylvania September 2007 - May 2010
Blue Cross of Northeast Pennsylvania February 2006 - September 2007
Blue Cross of Northeast Pennsylvania June 2003 - January 2006
Blue Cross of Northeast Pennsylvania December 1999 - May 2003
Blue Cross of Northeast Pennsylvania April 1990 - December 1999
Skills
Endevor, Tivoli Workload..., Dispatch, Advanced Function..., Elixir, Visual Source Safe, Mercator, ANSI x12, HIPAA 834
Education
James Madison University 2009 — 2010
Certified Manager, Certified Manager
Luzerne County Community College 1992 — 2004
2004Associates Degree; Certificate, CIS; Data Processing
West Side Area Vocational-Technical High School 1982 — 1986
Certificate, Data Processing
Highmark April 2014 - Present
Equitable Gas July 2007 - December 2013
84 Lumber March 2005 - July 2007
84 Lumber March 2005 - July 2007
84 Lumber March 2005 - July 2007
Safeco Insurance May 1998 - January 2004
Federated Insurance April 1997 - May 1998
h.h. gregg September 1993 - April 1997
Skills
Process Improvement, Business Analysis, Change Management, Software Documentation, Leadership, Customer Service, Energy, Management, Data Analysis, Access
Education
Indiana University-Purdue University at Fort Wayne 1988 — 1992
Bachelor of Science (BS), Business/Commerce, General
Children's Hospital of Pittsburgh September 2014 - Present
Highmark August 2012 - February 2014
North Hills Community Outreach December 2007 - August 2012
iD Tech Camps June 2007 - September 2007
Skills
Public Speaking, Social Media, Microsoft Office, Event Planning, Research, Customer Service, Microsoft Excel, Social Services, Community Organizing, PowerPoint, Community Outreach, Microsoft Word, Volunteer Training, Nonprofits, Editing, Case Managment, Customer Satisfaction, Multi-line Phone, Utility Industry, Training Delivery, Fundraising
Education
La Roche College 1999 — 2003
Bachelor of Arts (B.A.), English Language and Literature, General
TE Connectivity May 2015 - Present
TE Connectivity October 2013 - Present
Highmark April 2009 - October 2013
Highmark 2007 - 2009
Highmark 2004 - 2007
Skills
Budget Process, Budget Monitoring, Financial Forecasting, Financial Analysis, Performance Benchmarking, Hyperion Planning, Health Insurance, Cost Accounting, Essbase, Budgets, PeopleSoft, Finance, Accounting, Analysis, Variance Analysis
Education
Juniata College 1987 — 1991
BS, Accounting
Highmark January 2012 - June 2015
Blue Cross of Northeastern Pennsylvania 2007 - January 2012
Blue Cross of Northeastern Pennsylvania July 2005 - December 2011
Blue Cross of Northeastern Pennsylvania February 2004 - July 2005
Skills
Technical Support, Process Improvement, Active Directory, Windows Server, Microsoft Operating..., Remote Desktop, Desktop Deployment, Microsoft Office, Mac OS, Software Documentation, Visio, Disaster Recovery, Troubleshooting, System Administration
Education
King's College 1998 — 2002
Bachelor of Arts (BA), Mass Communication/Media Studies
Pennsylvania State University-Penn State Wilkes-Barre 2011 — 2012
Computer Science
TMG Health February 2013 - Present
Highmark March 2012 - February 2013
BNY Mellon February 2011 - December 2011
PNC Financial Services Group January 2000 - June 2006
PNC 2000 - 2006
IRG August 1999 - January 2000
Skills
JSP, jQuery, JSF, Java, Java Enterprise Edition, XML, JDBC, Web Services, LDAP, Oracle, J2EE Application..., Siteminder, DB2
Education
Jawaharlal Nehru Technological University 1993 — 1997
B.Tech, Electronics and Communications Engineering
Highmark January 2012 - Present
Blue Cross of Northeastern Pennsylvania March 2008 - January 2012
Commonwealth Telephone Enterprises, Inc. May 1997 - February 2008
Skills
System Administration, Change Management, VMware, Disaster Recovery, Windows, Windows Scripting, Active Directory
Education
King's College
Highmark June 2013 - Present
UMPC Health plan February 2010 - May 2013
Mary Kay Inc. 2013 - 2013
UPMC February 2005 - February 2010
Skills
Customer Service, Insurance, Microsoft Office, Microsoft Excel, Process Improvement, Microsoft Word, Health Insurance, Team Building, Call Centers, PowerPoint, Management
Education
Slippery Rock University of Pennsylvania 2010 — 2012
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Indiana University of Pennsylvania 1983 — 1988
Bachelor of Science (B.S.), Foods, Nutrition, and Related Services
Highmark September 2012 - Present
Career Connections Charter High School June 2011 - November 2011
Abercrombie & Fitch October 2005 - June 2011
Skills
Recruiting, Retail, Marketing, Visual Merchandising, Merchandising, Press Releases, Store Management, Sales, Fashion, Customer Service, Marketing Communications, Event Planning, Microsoft Office, Event Management, Loss Prevention, Employee Training, Inventory Management, Social Networking, Social Media Marketing, Store Operations, Microsoft Excel, Human Resources, Management, Training, Customer Satisfaction, Social Media, Teamwork, Driving Results, Multi-channel Retail, Lead Generation
Education
Indiana University of Pennsylvania 2000 — 2004
Fashion Merchandising/Marketing
Ciber 2012 - Present
Excellus BCBS 2011 - December 2012
Precyse Solutions November 2010 - October 2011
Highmark April 2008 - October 2011
John Deere Financial October 2007 - April 2008
Highmark February 2007 - October 2007
Metropolitan Washington Airports Authority December 2006 - February 2007
Symantec July 2006 - December 2006
CITI GROUP April 2005 - June 2006
i-Vantage India Pvt. Ltd. 2005 - 2006
Skills
SDLC, Requirements Analysis, Software Project..., Business Analysis, Process Improvement, Vendor Management, Project Management, Waterfall, Resource Management, Software Documentation, Budgeting, Forecasting, Change Management, MS Project, Quality Management, Program Management, Business Process...
Education
Abhyudaya high school
Jawaharlal Nehru University
Bachelor’s, Computer and Information Technology
Vector Security, Inc. December 2011 - Present
Vector Security May 2011 - December 2011
EDMC Online Division February 2009 - April 2010
Amercian Eagle Outfitters 1999 - 2009
Highmark 1997 - 1999
Skills
Employee Relations, Performance Management, Talent Management, Recruiting, Leadership, Human Resources, Personnel Management, Change Management, Employee Training, College Recruiting, Process Improvement, Onboarding, Management, Succession Planning, Organizational..., Talent Acquisition, Employee Benefits, Benefits Administration, Strategic Planning, Applicant Tracking..., HRIS, Strategy, Deferred Compensation, Staff Development, Hiring, Interviews, Business Development, Customer Satisfaction
Education
Indiana University of Pennsylvania
M.A., Industrial and Labor Relations, Industrial and Labor Relations/ Human Resources
University of Pittsburgh
BA, Rhetoric and Communications
Pennsylvania Retina Specialist December 2014 - Present
Sheetz November 2013 - December 2014
Hess Corporation 2013 - 2013
AT&T 2009 - 2013
Highmark May 2007 - March 2009
Skills
Cpr Certified, first aid, Customer Service, Public Speaking, Troubleshooting, Communication Skills, Microsoft Office, Always Punctual, Sales, Telecommunications..., Business Analysis, Cash Management, Technical Support, Animal Welfare, Leadership, Vital Signs, Medical Terminology, HIPAA
Education
Kaplan Career Institute-Harrisburg 2014 — 2014
Medical Assistant
Saint Joseph's University 2003 — 2007
Bachelor's degree, Decision and System Sciences
Allegheny Health Network April 2014 - Present
Highmark April 2013 - April 2014
UPMC March 2011 - March 2013
The Washington Hospital January 2010 - March 2011
UPMC October 2007 - November 2009
UPMC April 2006 - October 2007
LA Weight Loss February 2005 - March 2006
Skills
Employee Relations, Onboarding, College Recruiting, Recruiting, New Hire Orientations, Employee Engagement, Performance Management, PeopleSoft, Interviews, FLSA
Education
La Roche College 2007 — 2009
Human Resource Management
Pennsylvania State University 2000 — 2004
Labor and Industrial Relations
Highmark April 2014 - February 2015
HJ Heinz February 2013 - April 2014
FedEx Ground January 2012 - December 2012
PNC Bank 2011 - 2011
Three Rivers Pharmaceuticals 2008 - 2011
US Navy 1995 - 2001
Skills
EDI, Project Coordination, Business Analysis, Systems Analysis, PL/SQL, Network Administration, Unix, Testing, Oracle, Integration, Troubleshooting, Quality Assurance, Data Analysis, SAP, Project Management
Education
University of Phoenix
Bachelor's degree, Business, Management, Marketing, and Related Support Services
ITT Technical Institute-Pittsburgh
Associate's degree, Specialized Technology - Network
Highmark Inc. May 2015 - Present
Highmark November 2012 - Present
UTPB April 2010 - December 2011
UTPB September 2007 - December 2011
Skills
Grant Writing, Document Design, Software Documentation, Public Speaking, SQL, Communication, Technical Writing, Use Case Analysis, Use Case Diagrams, User Stories, User-centered Design, User Scenarios, Requirements Gathering, Requirements Analysis, Cross-functional Team..., Wireframes, ETL, Data Warehousing, Business Requirements, Database Design, MySQL, Six Sigma, Databases, Visio, Creative Writing, Fiction Writing
Education
Indiana University of Pennsylvania 2013 — 2014
Master of Business Administration (M.B.A.)
Univeristy of Texas of the Permian Basin 2007 — 2011
BS, Information Systems, GPA: 3.54 (cum laude)
SolarCity September 2015 - Present
Veltek Associates, Inc. August 2013 - September 2015
Marshall's Pen June 2013 - June 2013
Michigan Campus Institute February 2012 - March 2013
Highmark October 2011 - February 2012
Sugar Loaf Plantation June 2011 - June 2011
Kutztown University Archaeology Lab October 2009 - May 2011
Aramark/AVI Catering Service October 2006 - May 2011
RiverPlace Development Corporation May 2009 - July 2009
Skills
Historic Preservation, Grant Writing, History, Databases, Adobe Acrobat, Adobe LiveCycle Designer, Data Entry, Project Planning, Technical Writing, Research, Data Analysis, Microsoft Office, Editing, Cataloging, Public Speaking, PowerPoint, Critical Thinking, Community Outreach, Report Writing, Software Documentation, Teaching, Microsoft Excel
Education
Kutztown University of Pennsylvania 2006 — 2011
BA, Anthropology
Highmark May 2012 - Present
UPMC June 2001 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, HTML, C++, Budgets, C, Java, Public Speaking, Editing, Strategic Planning, Negotiation
Education
Weill Medical College of Cornell University 2007 — 2008
Fellowship Foot and Ankle
University of Illinois College of Medicine 1997 — 2001
Doctor of Medicine (M.D.)
Koppers Inc. May 2011 - Present
PNC May 2010 - April 2011
Highmark April 2007 - July 2009
Highmark March 2005 - April 2007
Highmark May 2004 - March 2005
Outsourcing Solutions Inc April 2000 - May 2004
Pepsi Bottling Group May 1998 - April 2000
Weirton Steel Corporation June 1997 - May 1998
Weirton Steel Corporation August 1995 - June 1997
Weirton Steel Corporation October 1990 - August 1995
Skills
Compensation, Talent Management, Employee Relations, Leadership Development, Succession Planning, Employee Engagement, Onboarding, Performance Management, Employee Benefits, Workforce Planning, HRIS, Organizational..., Talent Acquisition, Labor Relations, Executive Pay, Organizational..., Organizational Design, Human Resources, Applicant Tracking...
Education
La Roche College 1993 — 1995
MS, Human Resources
West Virginia University 1984 — 1988
BS, Industrial Engineering
Highmark April 2012 - Present
PA Department of Environmental Protection May 2009 - August 2009
PA Department of Environmental Protection May 2008 - August 2008
PA Department of Environmental Protection May 2007 - August 2007
Skills
Software Documentation, Access, z/OS, DB2, CICS, IMS DB/DC, SMP/E
Education
Indiana University of Pennsylvania 2006 — 2010
Bachelor of Science, Computer Science
Highmark June 2012 - Present
Armstrong Group of Companies February 2010 - June 2012
Giant Eagle October 2008 - February 2010
UPMC Health Plan February 2006 - March 2008
HM Insurance Group September 1998 - March 2005
Ernst & Young 1997 - 1998
KPMG 1991 - 1994
Skills
Business Analysis, Project Management, Process Improvement, Visio, MS Project, SDLC, SQL, Requirements Gathering, SharePoint, Software Development
Education
Indiana University of PA 1986 — 1990
B.S., Business Administration - Accounting Major, Economics Minor
University of Pittsburgh - Joseph M. Katz Graduate School of Business
Master’s Certificate in Project Management, Project Management
First Niagara Financial Group September 2015 - Present
Highmark Health Solutions July 2014 - September 2015
Highmark June 2012 - June 2014
Sigma Chi Fraternity May 2011 - May 2012
Highmark May 2011 - August 2011
Skills
Microsoft Excel, Microsoft Office, Public Speaking, PowerPoint, Microsoft Word, Team Leadership, Process Improvement, Social Networking, Leadership, SharePoint, SQL, Databases, SDLC, Visual Basic, Oracle, Teradata, PL/SQL, IBM Rational Tools, Database Administration, Microsoft SQL Server
Education
Robert Morris University 2013 — 2015
Master of Business Administration (MBA)
Indiana University of Pennsylvania 2008 — 2012
Bachelor of Science, Management Information Systems
ALI Creative September 2013 - Present
Highmark January 2012 - September 2013
Highmark January 2007 - January 2012
Highmark December 2003 - January 2007
Highmark December 1996 - December 2003
I.C. Creative January 1994 - December 1996
Skills
Art Direction, Photography, Fine Art, Painting, Drawing, Trade Shows, Web Design, Graphic Design, Dreamweaver, User Interface Design, Flash
Education
La Roche College 1989 — 1993
BS, Graphic Design
Butler Senior High School 1987 — 1989
Highmark Inc. August 2014 - Present
Highmark August 2013 - August 2014
Trion January 2012 - August 2013
YMCA Camp Tockwogh May 2011 - August 2011
YMCA Camp Tockwogh May 2010 - August 2010
Skills
Insurance, Underwriting, Health Insurance, Access, Data Analysis, Employee Benefits, Life Insurance, Analysis, Microsoft Excel, Software Documentation, Staff Mgmt
Education
Kutztown University of Pennsylvania 2009 — 2011
Bachelor of Science (BS), Mathematics
University of Scranton 2007 — 2009
Highmark March 2014 - Present
Highmark August 2013 - March 2014
Highmark, Inc March 2009 - August 2013
Highmark November 2006 - March 2009
Skills
SQL, SDLC, Requirements Analysis, Business Analysis, Process Improvement, Leadership
Education
La Roche College 1992 — 1996
BS, Computer Information Systems
Actively Seeking Opportunities December 2012 - Present
Highmark February 2012 - May 2012
Reitnouer Trailers November 2011 - December 2011
Intuitive Company February 2010 - May 2011
Tyco Electronics February 2010 - May 2011
Merck November 2009 - February 2010
Artech Information Systems November 2009 - February 2010
City of New York August 2009 - September 2009
Ethicon June 2009 - August 2009
Relevante October 2006 - August 2009
Skills
Hyperion Enterprise, Microsoft Excel, Microsoft Word, Process Improvement, Team Building, System Testing, Accounting, Internal Controls, Budgets, Auditing, Visio
Education
University of Baltimore 1993 — 2001
MS, Finance
Lebanon Valley College 1984 — 1986
BS, Accounting
Palmyra Area School District 1970 — 1982
Highmark September 2013 - Present
Highmark July 2011 - September 2013
Avantia, Inc. June 2007 - June 2011
Skills
Spring, Hibernate, JSP, Java, AJAX, JSF, SQL, Struts, JavaScript, C#, Microsoft SQL Server, XML, Spring Framework, UML, Agile Methodologies, Weblogic, CSS, SDLC
Education
KTH Royal Institute of Technology 2005 — 2007
M.S., Degree, Information Technology
KTH Royal Institute of Technology 2002 — 2005
B.S., Degree, Computer Engineering and Electronics
Highmark June 2014 - Present
Technology Solutions Center - Juniata May 2013 - May 2014
Juniata College - Technology Department August 2012 - May 2014
Technology Solutions Center - Juniata College August 2011 - May 2013
Giant Eagle June 2010 - March 2013
Skills
Inventory Management, Customer Service, Time Management, Inventory Control, Microsoft Office, Data Entry, PowerPoint, Microsoft Word, Retail, Microsoft Excel, Leadership, Access, Teamwork, OS X, Critical Thinking
Education
Juniata College 2010 — 2014
Bachelor of Science (B.S.), Information Technology with an emphasis in Entrepreneurship
Highmark April 2013 - Present
Highmark Blue Cross Blue Shield November 2010 - April 2013
Highmark Blue Cross Blue Shield August 2008 - November 2010
Schindler Elevator Corporation (U.S.) July 2006 - August 2008
Skills
Analysis, Process Improvement, Cross-functional Team..., Microsoft Excel, Microsoft Office, SAS
Education
Kutztown University of Pennsylvania 2001 — 2006
Bachelor of Science (B.S.), Mathematics
UPMC Health Plan November 2014 - Present
Jones Lang LaSalle January 2014 - July 2014
Towers Watson September 2013 - October 2013
Highmark 2008 - 2012
Skills
Oracle Applications, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook
Education
Ultimate Medical Academy 2013 — 2014
Diploma, Medical Office and Billing Specialist, 3.0
Indiana University of Pennsylvania 2004 — 2007
Monster Worldwide July 2014 - Present
Method 3 Recruiting May 2014 - Present
Elizabethtown Area School district September 2013 - May 2014
Highmark June 2008 - December 2011
Highmark September 2002 - June 2008
Skills
Benefits Negotiation, Executive Search, Contract Recruitment, Human Resources, Performance Management, HRIS, Deferred Compensation, Training, SDLC, Employee Relations, Applicant Tracking..., Talent Acquisition, Sourcing, Technical Recruiting, Recruiting, Interviews, Cold Calling, RPO, Screening Resumes, Workforce Planning, Leadership, Employee Benefits, Customer Service, Team Building, Onboarding, Management, Process Improvement
Education
Indiana University of Pennsylvania 1991 — 1994
Bachelors Degree, Psychology
East Allegheny hs
East Allegheny hs
Indiana University of Pennsylvania
Bachelors, Psychology
Highmark May 2013 - Present
Highmark October 2011 - May 2013
Social Dynamics LLC November 2009 - October 2011
Multiple Companies July 2004 - October 2009
Skills
SAS, SQL,GIS, Econometric Modeling, Data Analysis, Public Policy, Risk Management, SPSS, Statistics, Qualitative Research, Research, Report Writing, Policy Analysis, GIS, ArcGIS, Stata, Data Collection, Statistical Modeling, Project Planning, Analytics, Program Evaluation, SAS, Program Management, Analysis, Quantitative Analytics, Project Management, Predictive Modeling
Education
Stanford University 2013 — 2013
Data Mining & Analysis
University of Missouri-Saint Louis 2006 — 2008
MPP, Public Policy, Econemetrics
Jawaharlal Nehru Technological University 2000 — 2004
B.Plan, Urban Planning, Economic Development, GIS
SAS Institute
SAS Certified Advanced Programmer for SAS 9
Peace Dental, PC April 2001 - Present
Highmark March 1998 - April 2001
Skills
Budgets, Strategic Planning, Microsoft Excel, Talent Acquisition, Applicant Tracking..., Recruiting, Process Improvement, Management, Process Scheduler, Project Management, Negotiation, Employee Relations
Education
La Roche College 1995 — 1997
Bachelor's degree, Business Administration
UPMC Corporate Services February 2015 - Present
UPMC May 2014 - Present
UPMC Health Plan November 2014 - December 2014
UPMC Health Plan May 2014 - November 2014
Highmark September 2013 - April 2014
Duquesne Club May 2010 - September 2013
Juniata College August 2010 - May 2013
HealthAmerica May 2012 - August 2012
Bahama Buck's May 2007 - August 2007
Skills
Marketing, Public Speaking, Writing, Organizing, Marketing Communications, Media Analysis, International Relations, Organizational..., Social Media, Microsoft Excel, Analysis, Event Planning, Proofreading, Research, Customer Service, Community Outreach
Education
Juniata College 2009 — 2013
BA, Communication
Lewisville High School 2005 — 2009
Highmark July 1988 - Present
Skills
Claim, Insurance, Health Insurance, Underwriting, Benefits Administration, Employee Benefits, Training, Liability, Coaching, Workers Compensation, Brokers, Risk Management, Property & Casualty..., Medicare, Disability Insurance, Managed Care
Education
Indiana University of Pennsylvania
HM Health Solutions February 2015 - Present
Highmark June 2012 - February 2015
Reclamere, Inc. January 2012 - May 2012
St. James Evangelical Lutheran Church May 2011 - May 2012
Teaching Learning Technology - Juniata College May 2011 - May 2012
Student Government Executive Board - Juniata College April 2011 - May 2012
Juniata College May 2010 - May 2012
Techno-Mango LLC December 2010 - April 2012
Juniata College August 2009 - December 2011
Teaching Learning Technology - Juniata College August 2010 - May 2011
Skills
CSS, Java, Microsoft Office, HTML, PHP, OS X, SQL, Programming, Web Development, Dreamweaver, JavaScript, jQuery, Quickbooks, Software Development, Databases, C++, PL/SQL, XML, JSP, Windows 7, Mac OS X, Photoshop, iMovie, SharePoint, MySQL, AJAX, Technical Writing, Eclipse, Analysis, J2EE Web Services, REST, Spring Framework, JPA, JDBC, Public Speaking, Leadership, Microsoft Excel, Research, Windows, PowerPoint
Education
Juniata College 2008 — 2012
BS, Liberal Arts; Information Technology; Computer Programming
Danville Area High School 2004 — 2008
High School Diploma, College Prep
Highmark June 2012 - Present
Direct Response Technologies September 2011 - June 2012
Amerinet June 2011 - September 2011
Highmark Blue Cross Blue Shield – Pittsburgh, PA 2000 - 2010
Highmark Blue Cross Blue Shield 1997 - 2000
Industry.Net 1993 - 1997
WKYE/WJAC Radio – Johnstown, PA 1991 - 1993
Skills
Usability Testing, User Research, End User Research, User Interface Design, User Interaction, User Interface..., User Documentation, User Experience Design, User Experience, Task Analysis, Visio, Usability Engineering, Usability, Dreamweaver, Information Architecture, Heuristic Evaluation, User Interface, Agile Methodologies
Education
Indiana University of Pennsylvania 1987 — 1991
BS, Communications/Media, Psychology
BCBSNC September 2011 - Present
BCBSNC September 2011 - December 2012
Sysware Consulting, LLC May 2011 - August 2011
Perficient January 2011 - May 2011
Highmark April 2006 - November 2010
Highmark January 1999 - April 2006
WESCO Distribution April 1994 - February 1999
Skills
SOA, Websphere, Enterprise Architecture, WebSphere Application..., SDLC, WebSphere MQ, DataPower, DB2, Application Architecture, SQL, JMS, ESB, Java, Ksh, XSLT, PL/SQL, Message Broker, WebSphere Message Broker, Web Services, Integration, Software Development, WebSphere
Education
Robert Morris University 2005 — 2007
M.S., IT Project Management
La Roche College 1988 — 1991
B.S., Computer Information Systems
Highmark October 2014 - Present
Highmark April 2012 - Present
Highmark June 2007 - April 2012
Central Tax Bureau of PA Inc January 2006 - June 2007
MarketSphere Marketing 2005 - January 2006
US Steel 2003 - 2005
Skills
SharePoint, Software Project..., SQL, PL/SQL, Oracle, Software Development, Project Management, Data Modeling, PMO, RUP, SDLC, Software Documentation, Vendor Management, Communicative Skills, CA Clarity, PMP, Agile Project Management, Process Improvement, Business Process..., Project Delivery, Database Design, Business Process, Business Requirements, Requirements Analysis, Systems Analysis, Agile Methodologies, Integration, Databases, Analysis
Education
John Carroll University
Youngstown State University
Bachelor of Science (B.S.), Computer Information Systems
Highmark August 2013 - Present
Highmark February 2011 - October 2013
Highmark June 2008 - February 2011
Clear Channel Communications January 2008 - May 2008
US Airways March 2006 - June 2007
US Airways May 1993 - June 2007
US Airways October 1998 - March 2006
Skills
Onboarding, Performance Management, Instructional Design, Talent Management, E-learning, Adult Education, Curriculum Design, Customer Service, Blended Learning, Learning Management..., Employee Training, Needs Analysis, Cross-functional Team..., E-Learning, Coaching, Learning Management, Training Delivery, ADDIE, Team Building, Leadership Development, Performance Improvement, Succession Planning, Organizational..., Instructor-led Training, Program Management, Staff Development, Training, Strategic Planning, Organizational..., Leadership, Performance Consulting, Employee Engagement, Workshop Facilitation, Career Development, Organizational Design, Interviews, Conflict Resolution, Executive Coaching, Workforce Planning, Process Improvement
Education
Point Park University 2003 — 2004
Masters, Curriculum and Instruction
Indiana University of Pennsylvania 1986 — 1990
BA, Theater
MModal October 2014 - Present
Self-Employed June 2009 - Present
SDLC Partners, L.P. July 2013 - October 2014
Highmark July 2013 - October 2014
Quintech Electronics & Communications May 2011 - July 2013
IUP Library January 2009 - December 2012
Doug Varner Sound Company June 2006 - June 2011
Skills
Networking, Telecommunications, Software Development, Computers, Construction, Information Systems, Graphic Design, Electricians, Automotive Repair, Customer Service, Audio Integration, Video Systems, Android, Electronics, Troubleshooting, Wireless Networking, Computer Hardware, IIS, Windows, Windows 7, Project Management
Education
Indiana University of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Computer Science - Information Assurance
Highmark March 2014 - Present
SDLC Partners, L.P. March 2010 - March 2014
JSMN January 2009 - February 2010
Motorola June 2008 - December 2008
State of Indiana January 2008 - March 2008
iProcess June 2006 - November 2006
Sree Visvesvaraya Institute of Technology & Science March 2006 - May 2006
Skills
Tomcat, Spring, Hibernate, Java Enterprise Edition, JSP, Java, XML, Servlets, JDBC, Struts, JavaScript, Oracle, Unix, Linux, PL/SQL, UML, Apache, HTML, Databases, C++, Testing, C, Swing, SDLC
Education
University of Northern Virginia 2007 — 2008
MS, Computer Science
New York Institute of Technology-Old Westbury 2007 — 2007
Master of Science (MS), Computer Science
Jawaharlal Nehru Technological University 2001 — 2005
computer science and information technology
Highmark December 2012 - Present
PM Solutions May 2010 - December 2012
Acclaim Systems December 2009 - May 2010
CAI July 2009 - October 2009
Integrated Staffing Solutions April 2009 - June 2009
Veridyne, Inc. March 2009 - April 2009
Ajilon Consulting November 1998 - January 2009
EDS, an HP company May 1989 - March 1998
RCA/GE June 1987 - April 1989
Skills
PMP, PMI, PMO, SDLC, Software Project..., MS Project, Project Portfolio..., Program Management, Project Management, Resource Management, ITIL, Integration, Certified Project..., Process Improvement, PMBOK, IT Service Management
Education
PMI Seminars World 2010 — 2010
King's College 1985 — 1987
BS, Computers and Information Systems
Penn State University 1981 — 1984
Engineering, Economics
lia sophia April 2008 - January 2013
Lucky Cats Marketing December 2011 - June 2012
lia sophia January 2011 - December 2011
Lainy Bug January 2009 - January 2010
NuCo July 2007 - December 2009
United Steel Workers Union of America April 2004 - October 2004
Highmark July 2003 - December 2003
Glovia International, Inc. January 2003 - June 2003
FedEx June 2002 - December 2002
Marconi Communications April 2001 - December 2001
Skills
Art, Brand Management, Marketing Communications, Event Planning, Marketing Strategy, Fashion, Merchandising, Jewelry, Public Relations, Recruiting, Social Networking, Sales, Marketing, Software Documentation, Leadership, Training, Sales Management, Technical Writing, Social Media, Retail, Microsoft Office
Education
Indiana University of Pennsylvania 1990 — 1995
Bachelor of Science, Applied Psychology (Research Psychology)
GENCO February 2012 - Present
Highmark April 2001 - November 2011
Mercy Hospital 1986 - 1993
Mercy Hospital 1986 - 1993
Education
La Roche College 2003 — 2005
Masters in Human Resource Management, Human Resources
CGI March 2012 - March 2013
Cognizant Technology Solutions April 2011 - March 2012
PNC Financial Services Group Through Sapphire Technologies September 2010 - March 2011
Highmark April 2008 - September 2010
Bally Technologies Through Software Research Group February 2008 - April 2008
Vanguard Through Software Research Group April 2007 - December 2007
TCS Through Six Sigma May 2006 - December 2006
Synfosys Business Solutions Ltd July 2005 - May 2006
Skills
Java, J2EE, Sun Certified Java..., Struts, Websphere, Servlets, XML, PL/SQL, JSP, JDBC, Agile, Tomcat, JavaScript, Eclipse, UML, RUP, Core Java, JUnit, Design Patterns, HTML, jQuery, CVS, JBoss, Weblogic, EJB, Spring, Hibernate, Ant, AJAX, Java Enterprise Edition, Agile Methodologies, Software Development, SDLC, Requirements Gathering, Software Project..., Requirements Analysis, Oracle, Solution Architecture, Enterprise Architecture, WebSphere Application..., J2EE Application..., VSS, Spring Framework, SQL
Education
Jawaharlal Nehru Technological University 2000 — 2004
B.Tech, Computer Science & Engineering
UPMC Health Plan April 2015 - Present
Kohl's Department Stores December 2014 - April 2015
Highmark 2011 - 2014
Highmark 2007 - 2011
Highmark 2003 - 2007
Highmark 2000 - 2003
Highmark 1997 - 2000
Allegheny Personnel Services 1996 - 1997
La Roche College 1995 - 1996
La Roche College 1993 - 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Project Management, Project Coordination, Budget Analysis, SharePoint, Relational Databases, Publication Development, Sports Information, Sports Coaching, Intramurals, College Teaching
Education
Slippery Rock University of Pennsylvania
Master's Degree
Keller Graduate School of Management of DeVry University 2010 — 2015
Master's Degree
Computer Tech
Certificate
Kent State University
Bachelor's Degree
Highmark September 2006 - Present
PennDOT (Pennsylvania department of Transportation) January 2006 - May 2006
Messiah College October 2002 - May 2006
Skills
Unix, SQL, Linux, Integration, Java, Troubleshooting, Management, Servers, WebSphere Application..., Access, Microsoft Office, Process Improvement, Project Management, SharePoint, SDLC, Visio, Software Development
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
MBA, Information Systems Management
Messiah College 2002 — 2006
BA, Computer Science and Business Information Systems
Highmark November 2011 - Present
Lamar Advertising Company February 2011 - November 2011
sanofi-aventis November 2001 - December 2010
TNS October 2000 - September 2001
Retail Management June 1990 - September 2000
Skills
Managed Care, Employee Wellness..., Contract Negotiating, Healthcare Reform..., Healthcare, Insurance, Business Planning, Sales Presentations, Benefits Administration, Account Management, Health Savings Accounts, COBRA, Brokers, Pharmacy Benefit..., Strategic Planning, Healthcare Industry, Analysis, Employee Benefits, Budgets, Customer Service, Disease Management, Health Policy, Underwriting, Claim, Sales, Pharmaceutical Sales, Medicare, Selling, Health Insurance
Education
Indiana University of Pennsylvania
B.S., Marketing
ARMS Insurance Group LLC April 2015 - Present
UPMC Health Plan September 2010 - Present
Highmark August 2003 - September 2010
Highmark August 2003 - February 2008
Inmedius Inc November 2002 - July 2003
Skills
Insurance, Health Insurance, Medicare Part D, Brokers, Life Insurance, Medicaid, HMO, Process Improvement, Healthcare, Term Life Insurance, Health Policy, Customer Service, Training, Health Savings Accounts, Leadership, Medicare Advantage, Strategic Planning, Sales, Program Management, Claim, HIPAA
Education
Robert Morris University 2001 — 2002
Masters of Science, Business Education
Indiana University of Pennsylvania 1991 — 1995
Bachelor of Arts, Political Science
Urban Pathways Charter School November 2014 - Present
Highmark March 2013 - Present
Nationwide Financial January 2011 - March 2013
Nationwide Insurance 2008 - 2010
Nationwide Insurance October 2005 - December 2008
Bayer - U.S. Pharmaceuticals Division June 2002 - October 2005
Siemens (Deloitte Consulting) January 2000 - January 2002
Mad Psi Consulting 1998 - 2002
Aetna January 1999 - January 2000
Omnicare Inc. - Clinical Research Division August 1997 - January 1999
Skills
Business Transformation, Process Improvement, Enterprise Architecture, Change Management, Management Consulting, Operations Management, Strategic Planning, Financial Analysis, Corporate Citizenship, Knowledge Management, Consulting, Business Planning, Continuous Improvement, Lean Management, Series 6, Project Management, Project Portfolio..., Series 65, Business Development, Leadership, Program Management, Business Analysis, SDLC, Vendor Management, Strategy, PMO, CRM
Education
University of Pennsylvania - The Wharton School 2009 — 2010
Executive Education, #1 Corporate Finance, #2 Building Relationships that Work
La Salle University 1998 — 2000
MBA, Business Administration
The College of New Jersey 1993 — 1997
BS, Biology/Biochemistry
DLA+ Architecture & Interior Design September 2013 - Present
Highmark November 2010 - August 2013
L.R. Kimball August 2008 - July 2010
New Era Building Systems May 2005 - August 2008
Farmers National Bank August 2004 - May 2005
Ethan Allen September 2003 - July 2004
Texas Roadhouse August 2002 - September 2003
American Eagle Outfitters November 1998 - August 2002
Skills
Marketing, Marketing Strategy, Marketing Communications, B2B Marketing Strategy, Marketing Management, InDesign, Photoshop, Illustrator, Visio, Deltek, Adobe Creative Suite, PowerPoint, Email Marketing, Direct Marketing, Project Planning, Copywriting, Strategic Planning, Project Management, Strategy, CRM, Public Relations, Lead Generation, Press Releases, Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2007 — 2010
MBA, Marketing/Marketing Management, General
Kent State University 1998 — 2002
BBA, Marketing
Pratt Institute 1997 — 1998
Architecture
Redbank Valley High School
Diploma
Western Pennsylvania Humane Society March 2015 - August 2015
Highmark January 2013 - August 2014
Animal Friends Inc September 2011 - January 2013
Outback Steakhouse October 2004 - October 2011
Pittsburgh Zoo and PPG Aquarium September 2010 - January 2011
Skills
Customer Service, Communication, Event Planning, Editing, Public Speaking, Team Leadership, Organization, Advertising, Recruiting, Microsoft Office, Social Networking, PowerPoint, Microsoft Excel, Training, Video Production, Video Editing, Videography, Live Action, Animal Behavior, Promotions, Social Media
Education
Indiana University of Pennsylvania
Bachelor of Arts (BA), Psychology
Upper Saint Clair High School 2001 — 2005
Highmark September 2012 - October 2014
MSA May 2012 - August 2012
PwC January 2012 - April 2012
La Roche College March 2009 - April 2012
Ameriprise Financial Services, Inc. May 2011 - December 2011
Skills
SQL, Microsoft Office, Linux, Java, Access, Microsoft Excel, PowerPoint, Databases, Microsoft Word, HTML, Programming, CSS, Accounting, Budget, Research, Social Media, Visual Basic, Analysis, Data Analysis, Team Leadership
Education
La Roche College 2009 — 2012
Bachelor of Science (BSc), Information Technology
Barbro
High school diploma, Physics, chemistry, and Mathematics
PNC February 2015 - Present
PNC September 2013 - February 2015
Highmark Blue Cross Blue Shield December 2011 - September 2013
Highmark July 2007 - December 2011
WellPoint May 2006 - July 2007
BellSouth 1998 - 2006
Assurant 1997 - 1998
Medaphis 1996 - 1997
Skills
Process Improvement, Vendor Management, Program Management, Business Analysis, Visio, Project Management, Requirements Analysis, Business Process..., SharePoint, Software Project..., PMP, SDLC, Project Portfolio..., Management, Business Requirements, Risk Management, Business Process, Integration, PMO, Requirements Gathering, MS Project, Change Management, Data Analysis, Software Documentation, Resource Management, IT Strategy, IT Management, Quality Assurance, Cross-functional Team..., ITIL, Leadership, Analysis, Business Intelligence, Enterprise Architecture, Six Sigma, People Skills, Process Engineering, Systems Analysis, CRM, Project Planning, Microsoft Project, Strategic Planning, Team Building, Information Technology, Insurance, Operations Management
Education
Robert Morris University 2010 — 2013
PhD, Instructional Management and Leadership
Kennesaw State University - Michael J. Coles College of Business 1998 — 2001
Master of Business Administration (MBA), Business Administration and Management, General
Saint Vincent College 1988 — 1992
BA, Business Administration
Highmark February 2014 - Present
Highmark August 2013 - February 2014
Highmark November 2007 - August 2013
US Army September 1998 - September 2005
Skills
Facilities Operations, Executive..., Administrative..., Microsoft Outlook, Microsoft Word, Microsoft Power Point, Microsoft Excel, Prism, Concur, Microsoft Visio, Data Entry, Customer Service, SharePoint, Process Improvement, Microsoft Access, Lotus Notes, Administrative..., Outlook, PowerPoint, Access, Marketing Communications, Strategic Planning, Team Building, Training, Management
Education
Point Park University 2011 — 2015
Bachelor's Degree, Integrated Marketing and Communications
Kaplan University 2006 — 2007
Pharmacy Technician, Pharmacy Technician/Assistant
American Eagle Outfitters October 2011 - Present
MCGOWAN INSTITUTE August 2010 - December 2010
Highmark June 2010 - August 2010
Echo Global Logistics August 2008 - June 2009
Skills
Sales Management, B2B, Market Research, Social Media, Email Marketing, Lead Generation, Sales, Retail, Forecasting, Strategic Planning, Marketing
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2009 — 2011
MBA, Marketing
Juniata College 2004 — 2008
BA, Business/Communication
York Wallcoverings January 2015 - Present
The Maple Press Company December 2013 - January 2015
Highmark September 2008 - February 2012
Self -Employed October 2003 - September 2008
Berks County Intermediate Unit #14 (BCIU) September 2001 - September 2003
Capital Blue Cross April 1994 - September 2001
Fidelity & Deposit Company of Maryland January 1993 - April 1994
Skills
IT Management, Software Development, Strategy, SDLC, Cross-functional Team..., Management, Project Management, Leadership, Testing, SaaS, ERP, Data Warehousing, Governance, Business Intelligence, Information Technology, Business Process, IT Strategy, Vendor Management, Project Portfolio...
Education
Loyola College in Maryland 1981 — 1984
Master of Business Administration (M.B.A.), Health Care Management / Management
King's College 1977 — 1981
Bachelor of Science (B.S.), Information Systems / Accounting
Highmark August 2010 - Present
Highmark December 2008 - August 2010
Highmark June 2006 - December 2008
Skills
Event Planning, Marketing Communications, Marketing, Social Media, Public Relations, Internal Communications, Event Management, Social Media Marketing, Corporate Communications, Microsoft Office, Media Relations, Public Speaking, Copywriting, Leadership, Newsletters
Education
John Carroll University 2002 — 2006
BA, Communications
Highmark July 2011 - Present
University of Pittsburgh - Katz School of Business June 2009 - April 2011
McGowan Institute for Regenerative Medicine June 2010 - September 2010
Belmont, Inc. May 2010 - June 2010
AIS Network May 2010 - June 2010
RedPeg Marketing August 2006 - June 2009
Macko Marketing Group January 2004 - January 2008
Various Companies October 2000 - August 2006
BFG Communications January 2004 - April 2004
Street Teams USA October 2000 - October 2001
Skills
Strategy, Cross-functional Team..., Competitive Analysis, Leadership, Project Management, Management, CRM, Marketing, Strategic Partnerships, Market Research, Innovation Consulting, Business Development, Marketing Strategy, Product Marketing, Entrepreneurship, Business Strategy, Strategic Planning, New Business Development, Program Management, Business Analysis, Product Management, Training, Human Resources, Strategic Initiatives, Relationship Marketing, B2B, Brand Management, Product Development, Event Planning, Consulting, Market Planning, Start-ups, Lead Generation, Enterprise Software, Executive Management, Customer Insight, Analytics, Budgets, Recruiting, Project Planning
Education
Joseph M. Katz Graduate School of Business 2009 — 2011
Master, Business Administration
Indiana University of Pennsylvania 1996 — 2000
Lewisburg High School 1993 — 1996
UPMC October 2014 - Present
Liberty Tax Service January 2014 - Present
IBEX Global October 2013 - January 2014
Highmark August 2012 - March 2013
EDMC June 2012 - August 2012
Skills
Customer Service, Sales, Mathematics, Microsoft Office, Adobe Creative Suite, Public Speaking, Spanish, SPSS, Data Entry, Spreadsheets, Human Resources, Leadership, Microsoft Excel, Time Management
Education
University of Pittsburgh 2014 — 2016
Master's Degree, administration and policy studies
Indiana University of Pennsylvania 2011 — 2011
Master's Degree, employment and labor relations
Indiana University of Pennsylvania 2009 — 2010
Master's Degree, business and workforce development, 3.62
UPMC Health Plan November 2010 - Present
Impact Consultion Solutions October 1999 - Present
Highmark 1991 - 2010
PNC January 2005 - December 2005
Skills
Software Development, Requirements Gathering, Business Analysis, Business Requirements, SDLC, Software Documentation, Enterprise Architecture, Systems Analysis, Program Management, SQL, Business Process..., Data Warehousing, Access, Healthcare Information..., Requirements Analysis, Business Process, Visio, Microsoft SQL Server, Business Intelligence, Vendor Management, Process Improvement, Software Project..., SharePoint
Education
Indiana University of Pennsylvania 1983 — 1988
Managment Information Systems
Northgate
Highmark Blue Cross Blue Shield July 2007 - Present
Highmark September 1992 - June 2007
Skills
Health Insurance, Leadership, Operations Management, Business Analysis, Client Services, Project Delivery, Management, Migration Projects, Vendor Management, Business Requirements
Education
Indiana University of Pennsylvania 1985 — 1988
Business Administration and Management, General
Highmark June 2012 - Present
mandyzerr.com September 2008 - Present
Sposto Interactive May 2006 - August 2008
Republican & Herald newspaper 2005 - 2006
Hamburg Area Item & Kutztown Area Patriot newspapers March 2003 - March 2004
Skills
Copywriting, Blogging, Web Content, Newsletters, Newspapers, Feature Articles, Copy Editing, Editing, Press Releases, InDesign, AP Style, News Writing, Creative Writing, Headline Writing, Research, QuarkXPress, Photoshop, Public Speaking, Journalism, Proofreading
Education
Kutztown University of Pennsylvania 1998 — 2002
BA, Professional Writing
Five Star Development November 2014 - Present
Highmark October 1992 - Present
Skills
ADDIE, Camtasia, WebEx, Instructional Design, Mobile Learning, Training, Lectora, E-Learning, Visio, Captivate, Program Management, Management, Instructor-led Training, SQL, HTML, Distance Learning, JavaScript, Integration, XML
Education
La Roche College 1999 — 2002
MS HRM, Human Resource Management
GNC July 2014 - Present
Highmark January 2013 - July 2014
American Eagle Outfitters 2008 - April 2013
Mullen June 2005 - April 2008
Ripple Effects Interactive April 2004 - June 2005
Brady Communications August 1999 - April 2004
Skills
Interaction Design, User Experience, Information Architecture, Art Direction, User Interface Design, Creative Direction, Web Design, Graphic Design, Adobe Creative Suite, Flash, Illustrator, ActionScript, Video, Multimedia, Typography, CSS, Logo Design
Education
La Roche College 1996 — 2000
Bachelor's of Graphic Design, Graphic Design
TMG Health October 2014 - Present
Highmark Health Solutions March 2014 - October 2014
Highmark January 2012 - February 2014
Blue Cross of Northeastern Pennsylvania June 2000 - December 2011
Blue Cross of Northeastern PA 2000 - 2005
UnitedHealthcare June 1995 - June 2000
Skills
Call Center, Vendor Management, Visio, Process Improvement, Windows Server, Project Management, Databases, Cisco Technologies, Security, Business Analysis, Troubleshooting, Team Leadership, Integration, Software Documentation, Team Building, ACD Management, NICE Call Recording, IVR, Genesys Framework, Good Mobile Messaging, Wireless, Nuance Notification Hub..., Open Speech Attendant..., Contact Centers, Business Objects, Crystal Reports 10.0, Call Centers, Aspect ACD, Nuance, Genesys, Telecommunications, Software Installation, ACD, Managed Services, Management, System Deployment, Information Technology, Servers, Analysis, Disaster Recovery, IT Management, Avaya, Data Center, System Administration, Networking, Telephony, SharePoint, Active Directory, VoIP
Education
King's College 1989 — 1992
Accounting
Pittston Area 1985 — 1989
College/University Preparatory and Advanced High School/Secondary Diploma Program
PNC August 2011 - Present
Robert J. DePaul & Associates January 2011 - August 2011
Empower Software Solutions (Empagio) April 2007 - December 2010
Computer Task Group March 2003 - March 2007
ECI / PNC Bank February 1999 - February 2003
Highmark April 1998 - January 1999
Ciber April 1998 - January 1999
PNC Bank March 1997 - March 1998
American Management Systems Inc. June 1990 - February 1997
CGI-AMS June 1990 - February 1997
Skills
COBOL, DB2, JCL, SQL
Education
Indiana University of Pennsylvania 1986 — 1990
Highmark May 2011 - Present
Coventry Health Care August 2006 - April 2011
Coventry Health Care 2005 - 2006
HealthAmerica 2002 - 2005
HealthAmerica January 1998 - January 2002
HealthAmerica 1998 - 2002
at HEALTHAMERICA January 1997 - January 1998
HealthAmerica 1997 - 1998
HealthAmerica 1996 - 1997
Skills
Sales, Marketing, Management, Leadership, Insurance, Health Insurance, Strategic Planning, Employee Benefits, Strategy, Managed Care, Negotiation, Healthcare, Account Management, Brokers, Underwriting
Education
Indiana University of Pennsylvania 1990 — 1993
Bachelor of Arts, Criminology
Wyman Gordon October 2014 - Present
Wyman Gordon Aerospace Group at PCC August 2012 - October 2014
inVentiv Clinical Solutions February 2011 - August 2012
Intercultural Project July 2009 - January 2011
University of Pittsburgh August 2008 - December 2010
CRANE Energy Flow Solutions May 2010 - August 2010
QoLT Foundry (Carnegie Mellon University) May 2009 - January 2010
Highmark January 2009 - April 2009
National Board of Medical Examiners May 2007 - May 2008
British Council, Ukraine 2005 - 2007
Skills
Financial Modeling, Financial Analysis, Strategic Planning, Accounting, Acquisition Integration, Analysis, Budgets, Management, Mergers, Mergers & Acquisitions, Microsoft Excel, PowerPoint, Private Equity, Process Improvement, Project Management, Strategic Financial..., Strategy, Teamwork, Valuation, Venture Capital, Forecasting, Finance
Education
University of Pittsburgh - Graduate School of Public and International Affairs 2008 — 2010
MID, Development Planning and Environmental Sustainability
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2008 — 2010
MBA, Finance
International Christian University 2001 — 2005
highmark 2006 - Present
Skills
COBOL, Oracle PL/SQL..., Java Enterprise Edition, Visio, Mainframe, SQL, JCL, Systems Analysis, Data Warehousing, Program Management
Education
Indiana University of Pennsylvania 1980 — 1984
Bachelor's degree, Information Technology
Forbes Road east and IUP
Forbes Road east and IUP
Highmark May 2013 - Present
Management Science Associates 2007 - Present
MSA 2002 - 2007
XLN Inc. February 2001 - June 2002
Corcomp Infosystems December 1998 - January 2001
Skills
PL/SQL, XML, SQL, Requirements Analysis, Microsoft SQL Server, Software Development, Oracle, Unix, ASP.NET, Software Project..., Data Warehousing, Business Intelligence, Business Analysis, Databases, Web Services, Integration, Database Design
Education
National Institute of Information Technology 1996 — 1998
Graduate, Computers
University of Mumbai 1995 — 1998
BA
Kendriya Vidyalaya 1991 — 1995
Axiom Systems March 2008 - Present
Highmark June 2006 - March 2008
SEDCO October 2004 - May 2006
Education
Kansas State University 2000 — 2003
Masters, Mathematics
First Data Corporation April 2015 - Present
JPMorgan Chase & Co. February 2014 - April 2015
JPMorgan Chase & Co. January 2011 - January 2014
JPMorgan Chase October 2008 - January 2011
Highmark May 2006 - October 2008
Nationwide Insurance January 2006 - April 2006
Skills
Analytics, Business Analytics, Credit Risk, Data Mining, Financial Risk, Forecasting, Predictive Modeling, Risk Management, SAS, SAS programming, Statistical Modeling, Credit Cards, Financial Modeling, Predictive Analytics, SAS Programming, Analysis
Education
The Ohio State University 2003 — 2006
Master of Science, Statistics
Korea University 1996 — 2003
Bachelor of Arts, Statistics
Highmark 2008 - Present
Freelance Graphic Designer September 2007 - Present
Brady Communications June 2006 - August 2007
Krome Communications April 1996 - May 2006
Skills
Advertising, Typography, Image Manipulation, Graphic Design, Corporate Identity, Project Management, Multimedia, Web Design, Adobe Acrobat, Photoshop, QuarkXPress, Illustrator, Logo Design, InDesign, Marketing Communications, Microsoft Office, Layout, Publications, Copywriting, Brochures, Illustration, Newsletters, Mac, Creative Direction, Adobe Creative Suite, Graphics, Packaging, Direct Mail, Pre-press, Collateral, Integrated Marketing
Education
Kent State University 1986 — 1990
Bachelor of Science, Graphic Design
HM Health Solutions December 2013 - Present
Highmark 2011 - December 2013
Progressive Insurance 1997 - 2011
Key Bank 1991 - 1997
Kent State University 1980 - 1991
Skills
Business Process..., Talent Development, Organizational..., PMP, Problem Solving, Budgeting, Insurance, Banking, Process Improvement, Project Portfolio..., Leadership Development, Strategic Planning, Enterprise Architecture, SDLC, Program Management, Talent Management, Strategy, Business Intelligence, Budgets, Project Management, IT Management, Leadership, Vendor Management, Management, Performance Management, Analysis, Team Building, Business Analysis, IT Strategy
Education
Weatherhead School of Management at Case Western Reserve University 2009 — 2010
LDD, Leadership Deep Dive - I
Kent State University 1978 — 1990
BBA, MBA, Business
Highmark 2011 - Present
VA Department of Health May 2009 - December 2011
Inova Health System May 2006 - January 2010
Arlington County May 2007 - May 2009
Education
University of Phoenix 2008 — 2010
MS, Nursing
Northern Virginia Community College 2001 — 2003
AAS, Nursing
Indiana University of Pennsylvania 1989 — 1993
BA, English
Highmark July 2012 - Present
Highmark April 2011 - July 2012
CVS Caremark April 2005 - April 2011
ARAMARK February 2002 - April 2005
Aramark July 2004 - October 2004
Aramark January 2001 - February 2002
Skills
Employee Relations, Onboarding, Human Resources, Succession Planning, Performance Management, Employee Benefits, Talent Management, Workforce Planning, Benefits Administration, Talent Acquisition, Process Improvement, Organizational..., Management, Leadership Development, Training, Leadership, Project Management, Trusted Business Partner, PHR, Targeted Selection..., Successfully Executing..., Certified Trainer for..., Certified Pathways to..., Change Management
Education
Johnson and Wales University 1997 — 2000
Bachelor's Degree, Bachelor of Science: Concentrations in Leadership & Psychology
Highmark January 2014 - Present
Silpada Designs February 2005 - Present
USAirways, Incorporated January 1990 - April 1997
Mellon Bank November 1986 - December 1989
Skills
Customer Service, Silver, Jewelry, Public Speaking, Home Based Business
Education
Indiana University of Pennsylvania 1982 — 1986
Highmark May 2011 - Present
Montana Medicaid June 2009 - May 2011
Summit Financial Advisors October 2008 - 2009
Montana Tech August 2006 - May 2008
Skills
Research, Statistics, Data Analysis, Public Speaking, Analysis, Strategic Planning, SAS, Program Evaluation, Teaching, Microsoft Office, Leadership, Team Building, Access, Coaching, Training, Nonprofits, Management, Organizational..., Leadership Development, Government, Healthcare, Policy, Microsoft Excel, Customer Service, Budgets, Business Analysis, Business Planning, Business Strategy, Data Mining, Marketing, Microsoft Word, Process Improvement, Program Management, Project Management, Event Planning, Higher Education, Hospitals, Predictive Modeling, Public Relations, Risk Management, SAS programming, Software Documentation, Staff Development, Team Leadership
Education
Kennedy Western University 2006 — 2009
PhD, Healthcare Administration
University of Pittsburgh 1992 — 1997
MS, Education; Exercise Physiology
Slippery Rock University of Pennsylvania 1986 — 1991
BS, Health and Physical Education
Highmark January 2014 - Present
Allegheny General Hospital September 1988 - Present
Highmark Blue Cross Blue Shield January 2004 - January 2009
Skills
Disease Management, Health Insurance, Managed Care, Case Managment, Healthcare, Motivational..., Certified Case Manager, Healthcare Management, Case Management, Health Promotion, Nursing, Clinical Research, Patient Safety, Health Education
Education
La Roche College 1990 — 1995
Master's degree, Human Resources Management/Personnel Administration, General
University of Pittsburgh 1980 — 1984
BSN, Registered Nursing/Registered Nurse
UPMC Mercy October 2012 - Present
Independent Consultant 1997 - Present
UPMC Health Plan October 2007 - October 2012
UPMC Healthplan June 2006 - October 2007
UPMC Healthplan September 2005 - June 2006
Deloitte Consulting January 2005 - October 2005
Highmark Blue Cross Blue Shield October 1997 - January 2005
Highmark 1996 - 2005
Highmark Blue Cross Blue Shield October 1997 - September 2000
UPMC Healthcare System June 1996 - October 1997
Skills
Business Development, Managed Care, Healthcare Consulting, Healthcare, Medicare, Medicaid, Healthcare Information..., Healthcare Management, HIPAA, Health Insurance, Process Improvement, EHR, Strategic Planning, Insurance, Hospitals, Program Management, Project Management, Leadership, Change Management, Team Building, Clinical Research, Home Care, Case Management, Training, Disease Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2003 — 2007
MBA, Business
La Roche College 1987 — 1991
MSN, Nursing Administration
La Roche College 1983 — 1986
BSN, Nursing
Highmark May 2005 - Present
Highmark June 1991 - Present
Skills
Insurance, General Insurance, Disability Insurance, Underwriting, Enterprise Risk..., Employee Benefits, Financial Risk, Health Policy, SDLC, SAS70, Business Requirements, Medical Compliance, Requirements Gathering, Gap Analysis
Education
University of Pittsburgh 1984 — 1988
Bachelor of Arts, Communications
La Roche College
Master's degree, Human Resources Management
Retired and enjoying time to pursue personal interests July 2014 - Present
Highmark August 2008 - July 2014
forbes regional hospital 2004 - 2008
Barberton Citizens Hospital October 2002 - December 2004
Jefferson Regional Medical Center September 1990 - October 2002
Canonsburg General Hospital March 1983 - September 1990
Skills
Cardiology, Vascular, Cardiac Surgery, Medical Imaging, Managed Care, Healthcare Management, Healthcare, Healthcare Consulting, Healthcare Information..., Hospitals, EMR, Process Improvement, Medicine, Clinical Research, Oracle Applications, Sleep Medicine, Pulmonology, Cardiovascular Disease, Respiratory Therapy, Cardiac Rehabilitation, Pulmonary Rehabilitation, Echocardiography, Program Development, tobacco cessation, Interdisciplinary..., Project Management, Interventional..., Patient Education, Community Outreach, Diabetes Management, Occupational Health, Weight Management, Lifestyle Coaching, Budgets, Capital Equipment, Revenue Analysis, Expense Management, Employee Management, Contract Negotiation, Contract Management, Team Leadership, Grants, Polysomnography, Exercise Physiology, nuclear cardiology, Durable Medical..., Public Speaking, Medical Equipment..., Neurology, Physicians
Education
University of St. Francis 1987 — 1990
Master Healthcare Administration, Healthcare Administration
Indiana University of Pennsylvania 1970 — 1975
BS, Respiratory Therapy
Highmark April 2003 - Present
Accenture 1999 - 2003
Federated Investors 1995 - 1998
Skills
Healthcare, Strategic Planning, Business Strategy, Leadership, Operations Management, Program Management, Project Management, Business Analysis
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1997 — 1999
Masters, MBA and Master of Information Systems
John Carroll University 1991 — 1995
Bachelor of Science, Business Administration
Abercrombie & Fitch June 2014 - Present
Highmark April 2014 - June 2014
SDLC Partners, L.P. September 2012 - April 2014
EDMC July 2012 - September 2012
Equinox Fitness January 2011 - July 2012
Broadridge October 2009 - January 2011
World Economic Forum January 2009 - April 2009
Verizon May 2007 - August 2007
Skills
Business Analysis, Project Management, Business Intelligence, IT Strategy, SDLC, RUP Methodologies, Requirements Analysis, Business Strategy, Business Objects, Hyperion, SharePoint Designer, SQL, Data Modeling, Data Analysis, Healthcare Information..., Healthcare Consulting, Healthcare Analytics, Visual Basic, Access, Analysis, Requirements Gathering, Management, SharePoint, Business Process, Leadership
Education
Northwestern University 2010 — 2012
Master of Science (MS), Predictive Analytics
Juniata College 2003 — 2008
BS, Accounting
Highmark July 2006 - Present
EDS, an HP Company August 2000 - July 2006
Highmark January 1988 - August 2000
Skills
Requirements Gathering, SDLC, Business Analysis, Systems Analysis, Visio, Requirements Analysis, Business Process, Business Process..., Process Improvement, SQL, Software Project..., Analysis, Business Requirements, Testing, Gap Analysis, Healthcare
Education
Villanova University 2010 — 2011
Master Certificate-Six Sigma, Lean and Six Sigma
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1976 — 1977
MBA, Finance/accounting
Kutztown University of Pennsylvania 1971 — 1975
Bachelor of Arts (BA), Mathematics
Highmark January 1985 - Present
Skills
SDLC, Process Improvement, Requirements Analysis, Business Analysis, Requirements Gathering, Visio, Vendor Management, Software Project..., Business Requirements, SharePoint, Business Process..., Integration, Business Intelligence, Project Portfolio..., PMP
Education
Indiana University of Pennsylvania 1974 — 1978
Bachelor of Science, Mathematics & Info Systems
Indiana University of Pennsylvania 1974 — 1978
Bachelor of Science (BS), Mathematics and Computer Science
Highmark September 2012 - Present
Bombardier Transportation June 2011 - September 2012
BNY Mellon January 2011 - April 2011
Bombardier Transportation June 2010 - April 2011
Westinghouse Electric Company May 2010 - July 2010
UPMC May 2010 - June 2010
Mahindra Satyam August 2006 - August 2009
Skills
Process Improvement, Business Analysis, ERP, Change Management, CMMI, Application Development, Business Process Mapping, Requirements Management, Business Process, Cross-functional Team..., Six Sigma
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2009 — 2011
MBA
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor of Technology
Highmark Blue Cross Blue Shield April 2011 - Present
Highmark Blue Cross Blue Shield March 2008 - October 2010
Highmark October 1998 - March 2008
Big Burrito Restaurant Group January 1997 - January 1998
UPMC Health System January 1995 - January 1997
Skills
Health Insurance, Insurance, Managed Care, Healthcare, Marketing Research
Education
Kenyon College
BA, Psychology
University of Pittsburgh
MBA/MHA, Marketing and Health Administration
Highmark Health March 2014 - Present
Highmark Health August 2012 - March 2014
Highmark June 2011 - August 2012
PwC July 2008 - July 2011
Indiana University of Pennsylvania 2004 - 2008
Skills
Financial Risk, Internal Audit, Internal Controls, Auditing, Process Improvement, Business Process...
Education
Indiana University of Pennsylvania 2004 — 2008
Bachelor of Science, Accounting, Finance
Highmark Health August 2013 - Present
Highmark Inc. June 2010 - August 2013
Highmark January 2006 - June 2010
Highmark Inc. August 2005 - January 2006
CIBER April 2001 - August 2005
CEI May 2000 - April 2001
Skills
SDLC, Requirements Analysis, Integration, Business Analysis, Software Project..., Agile Methodologies, Business Intelligence, Enterprise Architecture, Software Development, SOA, Requirements Gathering, Web Development, Data Warehousing, SharePoint, Visio, Java Enterprise Edition, IT Strategy, Oracle, PL/SQL, Vendor Management
Education
Isenberg School of Management, UMass Amherst 2006 — 2009
MBA, Management
National Institute of Technology Tiruchirappalli 1996 — 1998
ME, Transportation Engineering and Management
GITAM(Gandhi Institute of Technology And Management) 1992 — 1996
BE, Civil Engineering
B.H.P.V Higher Secondary School
Highmark March 2014 - Present
Highmark January 2013 - March 2014
HM Insurance Group April 2007 - January 2013
TrueCommerce January 2003 - March 2007
Skills
Web Design, HTML, Marketing Communications, Microsoft Office, Project Management, Graphic Design, Dreamweaver, Digital Photography, Art Direction, Illustration
Education
Penn State University 2008 — 2009
Project Management
La Roche College 1999 — 2003
Bachelor's, Graphic and Communication Design
Highmark May 2013 - Present
FormScope, Ltd 2009 - Present
Software Professionals September 2001 - April 2008
Blue Cross Blue Shield of Delaware August 1996 - June 2001
Skills
Microsoft Excel, Microsoft Office, Project Management, Analysis, Visio, Healthcare, Health Insurance, Full SDLC, Business Analysis, HIPAA, Databases, Data Analysis, Testing, SharePoint, Requirements Analysis
Education
Indiana University of Pennsylvania 1978 — 1981
B.S., Computer Science
Highmark October 2012 - Present
CareFirst BlueCross BlueShield June 2011 - October 2012
JLG Industries December 2008 - June 2011
Skills
Access, Accounting, Analysis, Auditing, Cost Accounting, Financial Accounting, Financial Analysis, Financial Reporting, Forecasting, Internal Controls, Microsoft Excel, PeopleSoft, Process Improvement, Sarbanes-Oxley Act, Training
Education
Lebanon Valley College 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
Messiah College 1981 — 1985
Bachelor of Science (B.S.), Accounting
Highmark Inc. Director, Application DevelopmentHighmarkJanuary 2008 - January 2014
Highmark January 2008 - January 2014
Skills
Requirements Analysis, Business Analysis, Data Warehousing, Software Development, SDLC, Enterprise Architecture, SharePoint, SQL, Analysis, Project Management, Disaster Recovery, Databases, IT Management, Security, Oracle, Management
Education
Indiana University of Pennsylvania
Bachelor of Science in Business Administration, Management Information Systems, General
Robert Morris University
Master of Science in Business Administration, Business Administration and Management, General
Highmark June 2012 - Present
Blue Cross Blue Shield of Massachusetts May 2010 - June 2012
BCBSMA June 2007 - May 2010
BCBSMA December 2006 - June 2007
Skills
Insurance, Health Insurance, Microsoft Office, Healthcare, Project Management, Marketing Strategy, Marketing, Presentation Development, Innovation, Leadership, Data Analysis, Process Improvement, Sales, Product Marketing, Creative Direction
Education
Kutztown University of Pennsylvania 2000 — 2004
BA, Political Science
United Concordia September 2009 - Present
United Concordia January 2008 - September 2009
United Concordia September 2006 - January 2008
Highmark November 2000 - September 2006
Highmark February 1994 - November 2000
Education
Lebanon Valley College 1994 — 1998
Master of Business Administration (M.B.A.), Business Administration and Management, General
Penn State University 1987 — 1991
Bachelor of Science (BS), Accounting
Highmark July 1996 - Present
Skills
Insurance, Requirements Gathering, Visio, Business Analysis, Requirements Analysis, Process Improvement, Business Process..., Access, Vendor Management, Analysis, Business Process, Data Analysis, Change Management, SharePoint, Business Requirements, Health Insurance
Education
Indiana University of Pennsylvania 1985 — 1988
Highmark July 2012 - Present
Ohio Valley General Hospital December 2010 - July 2012
St. Clair Hospital May 1999 - December 2010
Allegheny General Hospital June 1989 - January 1999
Scott & White Healthcare June 1987 - June 1989
Skills
Nursing, Cpr Certified, ICU, ACLS, PALS, Patient Safety, Healthcare, Hospitals, Healthcare Information..., Clinical Research, Healthcare Management, EMR, Public Speaking, Team Building, Process Improvement, Leadership, Cardiology, Nursing Education, Critical Care, Treatment, Home Care, Inpatient, Acute Care, Quality Improvement, Disease Management, HIPAA, BLS, EHR, Patient Education, Patient Advocacy, Health Education, Medicare, CPR Certified
Education
University of Pittsburgh 2004 — 2007
MSN, Education
University of Mary Hardin-Baylor 1986 — 1987
Bachelor's of Science, Nursing
Kent State University 1983 — 1986
Bachelor's degree, Registered Nursing/Registered Nurse
Spirit 2 Spirit Message Music Ministry Communications Inc November 2010 - Present
JWEP, Jenkins Wedding & Event Planners, LLC March 2009 - Present
Highmark 2004 - 2006
Skills
Entrepreneurship, Marketing, Management, Event Planning, Event Management, Leadership, Start-ups, Coaching, Strategic Planning, Social Networking, Team Building, Marketing Strategy, Social Media Marketing, New Business Development, Business Development, Employee Relations, Recruiting
Education
Kaplan University 2012 — 2015
Bachelor of Science, Psychology/Business Management, 3.1
Kaplan 2005 — 2008
AAS, Business Administration and Management, General, 3.18
CVS Caremark Corporation August 2014 - Present
Highmark Inc. May 2013 - August 2014
Evolent Health March 2012 - May 2013
PNC Financial Services August 2011 - June 2012
Highmark July 1998 - August 2011
Mastech 1997 - 1998
Cincinnati Bell Information Systems March 1996 - July 1997
Skills
PMO, Rational Unified Process, MS Office Suite, Lotus Notes, Lotus Domino, Clarity, SharePoint, Scrum, Microsoft Office, RUP, Leadership, Business Analysis, Visio, SDLC, Project Portfolio..., MS Project, PMP, Business Requirements, Testing, Requirements Analysis, IT Management, IT Strategy, Process Improvement, Agile Project Management, Integration, Software Documentation, Vendor Management, Software Project..., Healthcare Information..., User Acceptance Testing, Waterfall, SOA, Agile Methodologies, Business Process, Microsoft SQL Server, Resource Management, SQL, Business Process..., Project Management, Mergers, Analysis, IT Operations, Management, Data Warehousing, Systems Analysis, Requirements Gathering
Education
Robert Morris University 2004 — 2006
MBA, MBA
Indiana University of PA 1991 — 1995
BS, MIS
PNC November 2012 - Present
Highmark December 2008 - October 2012
Highmark June 2005 - November 2008
Highmark October 2004 - June 2005
Rapidigm October 1999 - October 2004
TCG Software Services July 1997 - October 1999
Wipro Technologies July 1996 - June 1997
Skills
Java Enterprise Edition, SOA, IT Strategy, Program Management, SDLC, Agile Methodologies, Strategic Planning, Oracle, XML, Agile Project Management, Business Analysis, Scrum, Software Development, Integration, Java, Budgets, Software Project..., Project Portfolio..., C++, Strategic Leadership, Requirements Analysis, Visio, Requirements Gathering, RUP, .NET, Six Sigma, J2EE, Web Applications, Enterprise Architecture, Budget Management, IT Financial Management, Capex and Opex
Education
University of Massachusetts, Amherst
Master of Business Administration (M.B.A.)
Jadavpur University
Bachelor's degree, Computer Science and Engineering
Highmark August 2012 - Present
Kutztown University September 2011 - May 2012
Hershey Entertainment & Resorts 2000 - 2010
Williams Valley School District 2006 - 2008
Skills
Pegasystems PRPC, Java, Python, Unix, Training & Development, Software Development, C++, JavaScript, Shell Scripting, HTML, CSS, Visual Basic, C#, PHP, SQL, Windows, Mac OS, Linux
Education
Kutztown University of Pennsylvania 2009 — 2012
Master of Science (M.S.), Computer Science
Lebanon Valley College 2000 — 2004
Bachelor of Science (B.S.), Physics
National Public Radio 2011 - Present
Public Broadcasting Service 2008 - 2011
Comcast Cable 2002 - 2006
Highmark 2000 - 2002
Skills
Financial Reporting, Accounting, General Ledger, Managerial Finance, Fixed Asset Management, Accounts..., Auditing, Internal Controls, Budgets, Financial Analysis, Variance Analysis, Forecasting, Payroll, Payroll Taxes, Multi-State Sales Tax, Bank Reconciliation, Oracle Financial, Epicor, QuickBooks, OneSite
Education
Lebanon Valley College
Bachelor of Science (BS), Accounting and Business Management
Highmark October 2012 - Present
Skills
Process Improvement, Business Analysis, Project Management, Change Management, Vendor Management, Insurance, Analysis, Business Process..., Visio, Data Analysis, SDLC, Strategic Planning, Access, Program Management, Microsoft Excel
Education
Indiana University of Pennsylvania 1985 — 1989
Bachelor's degree, Finance & Economics
Indiana University of Pennsylvania 1985 — 1989
Finance & Economics
Highmark March 2005 - Present
Pennsylvania General Assembly March 1995 - February 2005
Skills
SDLC, Business Analysis, Visio, Process Improvement, Insurance, Requirements Analysis, SharePoint, Project Management, Requirements Gathering, Analysis, Leadership, Access, Databases, Software Documentation, Data Analysis, Health Insurance, Integration, Program Management, Vendor Management, Training, SQL
Education
Penn State University 1992 — 1994
Public Law
Indiana University of Pennsylvania 1988 — 1992
Bachelor's degree, Pre-Law Studies/Poltical Science
BNY Mellon September 2010 - December 2012
Highmark 2005 - 2010
Highmark 2000 - 2004
Mellon Bank (Retail Operations) 1994 - 1997
Skills
Project Management, Full SDLC, Database Design, Data Warehousing, Business Analysis, Data Analysis, Project Planning
Education
Indiana University of Pennsylvania
BS, Management Information Systems, General
Harrisburg Foot and Ankle October 2012 - Present
Harrisburg Foot and Ankle October 2012 - Present
Highmark January 2008 - October 2012
Skills
EMRs, Pharmacology, Medical Billing, Appointment Scheduling, Medical Terminology, EKG, Injection Techniques, Typing, Filing, Customer Service, Medical Records, Process Scheduler, Healthcare, EMR
Education
Keystone Technical Institute 2011 — 2013
Medical Assistant Specialist, Medical Office Assistant/Specialist
Keystone Technical Institute 2011 — 2013
Associate's degree, Medical/Clinical Assistant
Highmark June 2013 - Present
MetLife October 2012 - Present
Skills
Insurance, Claim, Health Insurance, Life Insurance, Property & Casualty..., Liability, Risk Management, Employee Benefits, Underwriting, Disability Insurance, General Insurance, Fixed Annuities, Claims Management, Reinsurance, Estate Planning
Education
Indiana University of Pennsylvania