Highmark Company
Industry: Healthcare company
DescriptionHighmark is a non-profit healthcare company based in Pittsburgh, Pennsylvania, United States. It is a large individual not-for-profit health insurer in the United States, which operates several for-profit subsidiaries. Headquarters: Pittsburgh, Pennsylvania, United States CEO: David Holmberg (21 May 2014–) Number of employees: 19,500 (2012) Founded: 22 June 1977 Subsidiaries: United Concordia, Visionworks of America, Parent organization: Highmark Health
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2,079 Highmark employees in database. Find out everything there's to know about Highmark employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Highmark Employees
Highmark March 2014 - Present
rue21 June 2013 - March 2014
Rita's Italian Ice June 2011 - June 2013
Hollister Co. December 2009 - March 2013
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Time Management, Access, Leadership, Social Media, Teamwork
Education
Robert Morris University 2009 — 2013
Bachelor of Science, Finance
Highmark June 2014 - Present
United States Steel May 2013 - May 2014
Robert Morris University January 2012 - April 2013
Devonshire of Mt. Lebanon June 2010 - January 2012
American Expediting Company July 2011 - December 2011
Hometowne Sports September 2007 - January 2010
Kennywood Entertainment August 2006 - August 2009
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, COBOL, Google Sites, HTML, Visual Basic, Calculus, Mathematics, XML, Windows 7, Teamwork, C, SQL
Education
Robert Morris University 2009 — 2013
Bachelor of Science (BS), Applied Mathematics - Financial Math
Robert Morris University 2009 — 2013
Master of Science (MS), Internet Information Systems
Mylan January 2014 - Present
Highmark May 2011 - January 2014
STARR Life Sciences Corp. 2009 - April 2011
STARR Life Sciences Corp. 2006 - 2010
Respironics 2002 - 2006
Skills
Medical Devices, Product Development, Start-ups, R&D, Strategic Partnerships, Commercialization, Lifesciences, Management, Strategy, Leadership, FDA, Strategic Planning, Cross-functional Team..., Mergers & Acquisitions, Executive Management, Market Analysis, Marketing, Analysis, Product Management, Competitive Analysis, Sales, Product Launch, Product Marketing, Entrepreneurship, Business Planning, Venture Capital, Business Development, Business Strategy, New Business Development, Due Diligence, Financial Modeling, Management Consulting
Education
Point Park University
B.S., Electrical Engineering
Point Park University
B.S., Mechanical Engineering
DermOne - Dermatology, Cosmetic & Scarless Vein Center March 2015 - Present
Highmark 2011 - 2014
United Concordia Companies, Inc. 2009 - 2011
United Concordia Companies, Inc. 2002 - 2009
United Concordia Companies, Inc. 2000 - 2002
Laguna Reyes Maloney, LLP 1997 - 2000
Various private general and specialty dental offices and public schools 1982 - 2000
Skills
Insurance, HIPAA, Healthcare, Health Care Reform, Compliance, Privacy, Regulatory Affairs, Legislative Affairs, Legal Research, Legal Writing, Workers Compensation, Privacy Law, Health Insurance, Access, Family Law, Wills, Negotiation, Process Improvement, Community Outreach, Public Speaking, Dental Health, Dental Care, Oral Health Instruction, Managed Care, Employee Benefits, Health Policy, Healthcare Industry, Provider Relations, Business Process...
Education
Widener University School of Law (PA)
Juris Doctor (J.D.), Law
Pennylvania State Universty
Bachelor's Degree, Social Sciences - Public Polcy
Pennsylvania College of Technology
Associate's Degree, Appliled Science - Dental Hygiene/Hygienist
Highmark, Inc. July 2014 - Present
Highmark June 2013 - July 2014
Highmark August 2011 - June 2013
UPMC Children's Hospital of Pittsburgh September 2010 - August 2011
UPMC May 2005 - September 2010
Skills
Adobe Design Programs, Customer Service, Social Media Marketing, Community Outreach, Communication Skills, Customer Engagement, Health Insurance, Healthcare, Cpr Certified, Marketing Communications, Website Development, Online Marketing, Social Media, Nonprofits, Team Leadership, Leadership, Management, Marketing, Public Speaking, Sales, Team Building, Microsoft Office
Education
Robert Morris University 2014 — 2015
Master's Degree, Organizational Leadership
Point Park University 2011 — 2013
Bachelor's Degree, Integrated Marketing Communications
Community College of Allegheny County
Associate of Science (A.S.), General Studies
Westinghouse Electric Company May 2015 - August 2015
Macy's October 2012 - April 2014
Highmark May 2013 - August 2013
Skills
PowerPoint, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Access, SQL, People Skills, Time Management
Education
Pennsylvania State University-Erie Campus 2011 — 2015
Majoring In, Accounting and Finance
Highmark Inc. July 2012 - Present
Highmark Inc. April 2007 - June 2012
Highmark Inc. April 2004 - April 2007
Highmark April 2003 - April 2004
Skills
Health Insurance, Insurance, Employee Benefits, Managed Care, Medicare, Disability Insurance, Strategic Planning, Change Management, Healthcare, Sales, Process Improvement, Account Management, Marketing, Team Building, Strategy, Marketing Strategy, Salesforce.com, Customer Service, Sales Management, New Business Development, Business Planning, Sales Presentations, Project Management, Marketing Communications, Outlook, Market Research, Health Policy, Product Management, HIPAA, Claim, CRM, Customer Retention, Business Analysis, Data Analysis
Education
Point Park University
Business, Management, Marketing, and Related Support Services
Highmark September 2012 - Present
Highmark September 2011 - September 2012
Bank of New York Mellon June 2009 - September 2011
Skills
Account Reconciliation, Analysis, PeopleSoft, Accounting, Invoicing, Accounts Receivable, Financial Reporting, Insurance, Finance
Education
Point Park University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Robert Morris University 2005 — 2009
BS/BA, Finance
Highmark February 2001 - Present
Skills
Media Relations, Crisis Communications, Press Releases, Corporate Communications, Strategic Communications, Editing, Public Relations, Magazines, Message Development, Strategy, Newsletters, Communications Planning, News Writing
Education
Accredited in Public Relations (APR) from PRSA
Penn State University
Highmark Blue Cross Blue Shield May 2013 - Present
Highmark Blue Cross Blue Shield July 2001 - May 2013
Highmark Blue Cross Blue Shield June 2007 - November 2010
Highmark July 2001 - June 2007
Skills
RFP Generation, RFP Design, Health Insurance, RFI, Writing, Proposal Writing, Proposa, Proposal Generation, Creative Writing, Creative Briefs, Creative Services, Licensed Life & Health..., Licensed to Sell..., Sales, Claims Resolution, Brokers, Insurance, Health Savings Accounts, Self-funded, Sales Presentations
Education
Point Park University 2009 — 2011
Bachelor, Integrated Marketing Communications
Highmark October 2010 - Present
Highmark October 2010 - Present
Target November 2007 - September 2008
2T Jewelers April 2005 - August 2007
Bernard C. Harris Publishing Co October 2002 - May 2003
Mellon Bank April 2000 - August 2000
Skills
Access, Customer Service, Data Entry, HIPAA, Health Insurance, Healthcare, Medicare, Microsoft Excel, Logistics, Microsoft Office, Outlook, Process Improvement, Sales, Strategy, Team Leadership, Teamwork
Education
Point Park University 2003 — 2007
Medical Assistant Diploma Sanford Brown Institute
Bachelor of Science, Biology
ServiceLink May 2013 - Present
PNC September 2008 - May 2013
ServiceLink (formerly ATM Corporation of America) July 2000 - September 2008
Highmark November 1999 - July 2000
H. B. Maynard and Company, Inc. September 1997 - November 1999
US Steel September 1995 - October 1997
Skills
Software Development, Oracle, XML, Project Management, SDLC, Software Project..., Java, HTML, Visio, Agile Methodologies, Business Requirements, Leadership, Management, E-commerce, SharePoint, Requirements Analysis, SQL, Enterprise Architecture, Business Intelligence, Testing, Databases, Integration, Requirements Gathering, PL/SQL, Quality Assurance, Business Analysis, JSP, Software Documentation, Systems Analysis, SOA, Web Services, Vendor Management, Scrum, Database Design, Agile Project Management, IT Strategy, PMP, IT Management, Analysis, Training, JavaScript, Project Planning, Web Applications, Business Process
Education
Robert Morris University 1993 — 1997
BSBA, Computer Info Systems
Penn State Milton S. Hershey Medical Center 2014 - Present
Highmark 2012 - 2014
SCHOTT North America, Inc. 2008 - 2011
Kerry Group 2007 - 2008
Videojet 2005 - 2007
Saint-Gobain 2003 - 2005
Saint-Gobain 2002 - 2003
Saint-Gobain 2001 - 2002
Skills
Talent Management, Organizational..., Succession Planning, Workforce Planning, Employee Relations, Employee Engagement, Change Management, Performance Management, Program Management, Onboarding, HRIS, Coaching, Leadership, Strategy, Talent Acquisition, Strategic HR
Education
Rider University 1997 — 2001
BSBA, Human Resource Management and Organizational & Behavior Management
UPMC December 2012 - Present
University of Phoenix October 2001 - Present
BNY Mellon February 2012 - August 2012
PNC Bank November 2010 - August 2011
Highmark March 2007 - October 2010
McKesson Corporation December 2003 - March 2007
CVS Caremark Specialty Pharmacy August 1999 - January 2002
Platinum Technology, Inc July 1998 - May 1999
Skills
Visio, SharePoint, MS Project, Business Analysis, Project Management, Management, Training, Business Requirements, Program Management, Requirements Analysis, Testing
Education
Robert Morris University 1993 — 1996
MBA and MS, Business and Finance
Point Park University
Bachelor of Science Degree, Computer Science
DICK'S Sporting Goods September 2014 - Present
lululemon athletica July 2013 - September 2014
Highmark June 2012 - August 2012
Pittsburgh Penguins January 2012 - April 2012
Skills
Corporate Communications, Sales, Marketing, Community Relations, Social Media, Employee Relations, Product Management, Strategic Selling, Fundraising, Public Speaking, Event Planning, Leadership, Volunteering, Non-profit Volunteer, Writing
Education
Robert Morris University 2009 — 2013
Bachelor of Arts (B.A.), Business/Corporate Communications
Excela Health January 2015 - Present
Highmark August 2013 - January 2015
Highmark October 2011 - August 2013
HM Insurance Group September 2009 - October 2011
PricewaterhouseCoopers LLP August 2005 - September 2009
Skills
Financial Reporting, Internal Controls, Auditing, GAAP, Financial Audits, Account Reconciliation, Finance, PeopleSoft, Financial Statements, Sarbanes-Oxley Act, SEC filings, Insurance, CPA, Accounting, Sarbanes-Oxley, Financial Analysis, External Audit
Education
Penn State University 2001 — 2005
B.S., Accounting
The Pennsylvania State University 2001 — 2005
B.S, Accounting
Highmark Inc. February 2014 - Present
Highmark August 2012 - February 2014
Sanofi Pasteur March 2010 - August 2012
Sanofi Pasteur June 2006 - March 2010
Times-Shamrock Communications August 2004 - September 2005
Times-Shamrock Communications May 2004 - August 2004
Skills
Java, HTML, EDC, Clinical Data Management, Inform, SAS, SAS/SQL, SQL, Clinical Trials, CDISC, Programming, Biostatistics, Macro, Validation, Databases, Data Analysis, Data Management, Technical Writing, Business Intelligence, Oracle PL/SQL..., SAS programming, Software Documentation, Requirements Gathering
Education
Penn State University 2000 — 2005
BS, Informaton Sciences and Technology
Highmark May 2012 - Present
Highmark October 2006 - August 2012
Highmark April 2003 - October 2006
Highmark February 2000 - April 2003
Skills
Project Planning, Project Implementation, Process Improvement, Document Management, Technical Writing, Mentoring, Strategic Planning, Business Strategy, Analysis, Business Analysis, Business Process..., Business Requirements, CRM, Data Analysis, Customer Satisfaction, Employee Benefits, Insurance, Healthcare, Management, Program Management, Leadership, Project Management, Requirements Analysis, Requirements Gathering, SDLC, SharePoint, Software Documentation, Team Leadership, Training, Vendor Management, Visio, Business Process, Cross-functional Team..., Forecasting
Education
Waynesburg College 2004 — 2006
Master's degree, Human Resources and Professional Leadership
Penn State University 1990 — 1995
Bachelor's degree, Health Policy & Administration
HLCRE January 2010 - Present
Highmark May 2004 - May 2009
Skills
Administrative..., Spreadsheets, Data Entry, Office Management, Outlook, Office Administration, Lotus Notes, Access, Invoicing, Confidentiality, Microsoft Office 2007, Expenses, Telephone Skills, PeopleSoft, Internet Explorer, Microsoft Word, Microsoft Excel
Education
Midland High School
Diploma, General Office Occupations and Clerical Services
Princeton University
none, English Language and Literature/Letters
UPMC Health Plan January 2014 - Present
Pennsylvania Association of Notaries August 2011 - December 2013
Highmark July 2007 - June 2011
Champs Sports January 2005 - June 2007
Skills
Health Insurance, Insurance, Commercial Insurance, Individual Health..., Medicare, Data Analysis, Microsoft Excel, Analysis, Coordination of Benefits, Project Management, Database Queries, HRA, FSA, Access, Microsoft Office, Notary Public, Affidavits, Acknowledgements, Powers of Attorney, Customer Service, Call Centers, Sales, Multi Tasking, Exceed Sales Goals, Retail Sales, Cash Management, Budget Monitoring, Operational Cost..., Inventory Control, Sales Management, Shrink Reduction, Flexible Spending..., SharePoint, Outlook, CPT, ICD-9, HIPAA, Healthcare, COBRA, Leadership, Employee Benefits
Education
Robert Morris University 2000 — 2005
Bachelor of Arts (B.A.), Social Sciences
New Castle High School
Beacon Hill @ PNC May 2015 - Present
ANSYS, Inc. September 2014 - December 2014
ZeroChaos @ BNYMellon October 2012 - July 2013
Modis @ BNYMellon November 2010 - May 2011
Stantec, formerly Burt Hill December 1998 - May 2010
SynergIT January 1997 - December 1998
Westinghouse Electric Corporation October 1995 - December 1996
Highmark October 1994 - October 1995
Westinghouse - DCBU June 1992 - April 1994
Skills
Blackberry Enterprise..., Windows Server, Troubleshooting, Lotus Domino, Servers, Help Desk Support, Technical Support, Lotus Notes, Active Directory, System Administration, IT Management, Project Management, Blackberry, XP, Storage, Infrastructure, Information Technology, Disaster Recovery, Windows 7, ERP, Software Documentation, Operating Systems, Data Center, IT Operations, Sametime, Backup Exec, DNS, Vendor Management, Windows, Networking, Lotus, Server Architecture, Cross-functional Team..., Cisco Technologies, Switches, Management, Hardware, Architecture, Integration, Windows XP, Girl Scout Leader, Business Analysis
Education
Pennsylvania State University-Erie Campus 1989 — 1991
BS, MIS
Passage Professional Services January 2012 - Present
Highmark June 1986 - February 2011
Highmark, Inc April 1998 - April 2008
Highmark, Inc December 1994 - March 1998
Skills
Painting, Custom Remodeling, Home Repairs, Project Management, Needs Analysis, Instructional Design, Training Delivery, Adult Education, Leadership, Cross-functional Team..., Training, ADDIE, Analysis, Instructor-led Training, Program Management, Captivate, Blended Learning, Learning Management, Hands-on Training
Education
Steel Center Area Vocational Technical School 2012 — 2012
Building Trades Maintenance, Construction Trades
Robert Morris University
Bachelor's Degree, Marketing
Highmark June 2013 - March 2014
Direct Energy Business April 2009 - June 2013
United States Army February 1996 - May 2007
Skills
Training, Leadership, Management, Leadership skills, Project Planning..., Management of Change, Operation research, Programme and Project..., Managing the..., Project Planning and..., Sales and Marketing..., Budgetary skills, Systems Management, Customer services skills, Excellent communication..., Stakeholder engagement, Flexible and adaptable, Presentation skills, Social networks, Administration, Self-starter,..., Analytical skills, Strategic thinking, Excellent attention to..., Computer Application, Macintosh, MS Office, German Language, Healthcare, Safety, Cross-functional Team..., Strategic Leadership, Germany, Intercultural..., Interpersonal..., Communications Planning, Communication Training, EDI, Information Technology, Customer Relations, Medical Technology, Cross-cultural Teams, Cross-cultural..., Cross-cultural...
Education
Point Park University 2008 — 2009
MBA, Management Track
University of Pittsburgh 1997 — 2001
BA, Economics
Highmark March 2014 - Present
Skills
Enterprise Architecture, Agile Project Management, IT Strategy, SDLC, Software Project..., Business Analysis, Business Intelligence, Data Warehousing, Business Process, Entrepreneurship, Integration, Java Enterprise Edition, Leadership, PMP, Product Management, Program Management, Project Management, Requirements Analysis, Requirements Gathering, SOA
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2006 — 2009
MBA
Rani Durgavati Vishwavidyalaya 1992 — 1996
B.S.
Thermo Fisher Scientific July 2010 - Present
Thermo Fisher Scientific January 2009 - June 2010
Thermo Fisher Scientific 1997 - 2008
Highmark August 1985 - April 1997
Skills
Instructional Design, Training, Learning Management..., Change Management, Project Management, Organizational..., Employee Training, Rapid Prototyping, Workplace Ethics..., Diversity & Inclusion, Corporate Communications, Group Dynamics, Business Decision Making, Organizational..., Pricing Operations, Educational Technology, Cultural Awareness, Axure, Adobe Presenter, Captivate, Talent Management, Management
Education
Robert Morris University 2011 — 2013
Master of Science (M.S.), Organizational Leadership, 3.98
UMass Boston 2008 — 2009
Continuing Education, Adult as Learner and Systematic Design of Instructional, 4.0
Robert Morris University
BSBA, Business Management and International Studies
HSBC August 2014 - Present
Think Through Learning Inc. September 2013 - May 2014
TMG Health July 2012 - September 2013
Bossa Nova Robotics August 2011 - January 2012
Highmark 2012 - 2012
EDMC October 2010 - August 2011
Education Management Corporation (EDMC) November 2009 - May 2011
Guru.com May 2007 - November 2009
Robert Morris University August 2008 - January 2009
FedEx Kinko's June 2004 - May 2007
Skills
Quality Assurance, Agile Methodologies, User Acceptance Testing, Management, SDLC, Testing, Requirements Analysis, Project Management, Team Leadership, Leadership, SQL, Process Improvement, Research, Change Management, HTML 5, Web Development, Ruby on Rails, CSS, Usability, Strategic Planning, Team Building, Vendor Management, Product Management, Windows, CSS3, Cloud Computing, Github, Heroku, Microsoft Excel, Strategy, Risk Management, Problem Solving, Mentoring, Agile, Process Development, Photoshop, PowerPoint, Excel, Access, HTML, Customer Service, Analysis, Business Process Design, Business Process...
Education
Robert Morris University 2008 — 2011
D.Sc., Information Systems and Communication
Robert Morris University 2003 — 2004
M.S., Info Sys Mgmt
Robert Morris University 1999 — 2003
B.A., Communications
Highmark Health October 2014 - Present
Highmark Health October 2013 - October 2014
Highmark November 2010 - October 2013
Highmark February 2008 - October 2010
Skills
Business Requirements, Project Management, Human Resources, Executive Support, Program Management, E-Verify, Employment Law..., Organizational..., Diversity & Inclusion, Communications Planning, Diversity & Inclusion..., Oral & Written..., Adaptability, Teamwork, Cross-functional Team..., Recruiting, Strategy, Leadership, Change Management, Leadership Development, Training, Management, Employee Engagement, Public Speaking, Organizational..., Communication, Team Building, Strategic Planning, Process Improvement, Talent Acquisition
Education
Duquesne University MS Student
Master of Science (MS), Organizational Leadership
Point Park University
Bachelor's Degree, Organizational Leadership, Summa Cum Laude
University of Pittsburgh
Liberal Arts and Sciences, General Studies and Humanities
Highmark July 2012 - Present
Trib Total Media March 2005 - July 2012
State Representative Jeff Coleman April 2003 - August 2003
Skills
Advertising, Team Leadership, Interactive Marketing, Lead Generation, Microsoft Word, Pinterest, Copywriting, Corporate Communications, Digital Marketing, Online Marketing, Public Relations
Education
Point Park University 2006 — 2008
M.A., Mass Communication & Journalism
University of Pittsburgh 2001 — 2005
Communications
Magee-Womens Research Institute & Foundation October 2014 - Present
freelance proofreader/editor July 2013 - Present
Highmark 2003 - July 2013
freelance proofreader/editor June 1999 - May 2003
Duff's Business Institute January 1997 - October 1997
Dorrance Publishing Co., Inc. January 1995 - February 1997
Blattner-Brunner Advertising February 1996 - September 1996
Electronic Images (former div. of MARC Advertising) September 1993 - September 1995
Ketchum Advertising November 1979 - November 1992
Skills
writing, proofreading..., Proofreading, Email Marketing, Public Relations, Internal Communications, Advertising, Brochures, Creative Writing, Editing, Marketing, Copy Editing, Press Releases, Copywriting, Books, Newsletters, Corporate Communications, Editorial Consulting, Project Management, Publication Development, Technical Writing, Marketing Communications
Education
Point Park University 1970 — 1978
Bachelor of Arts (BA), Journalism & Communications
Duff's Business Institute
two-year diploma program, Sales & Marketing
Senior Life July 2013 - Present
Conemaugh Health System April 2011 - July 2013
Highmark 2007 - 2011
MetLife 2006 - 2007
Skills
Highly responsible, Superior Work Ethic, Highly motivated..., Highly personable, Highly Reliable, Highly Dedicated, Highly self-motivated, Highly resourceful, Superior Computer Skills, Superior Client Service, Superior Organization
Education
Pennsylvania Highlands Community College 2012 — 2015
Associate's Degree, Business Administration and Management, General, 4.0
University of Pittsburgh-Johnstown 2005 — 2007
Business Administration and Management, General
Fidelity National Information Services September 2012 - Present
UPMC July 2011 - August 2012
UPMC Health Plan March 2010 - July 2011
Highmark November 1997 - February 2010
Skills
Internal Audit, Internal Controls, SOX, Risk Assessment, Auditing, Process Auditing, Insurance, Healthcare, Data Analysis, Process Improvement, Claims Administration, Customer Service, Insurance Claims, ACL, Health Insurance, Sarbanes-Oxley Act, Finance, Access Lists, Leadership
Education
Robert Morris University 2000 — 2003
Certificate, Accounting
University of Pittsburgh-Johnstown 1992 — 1997
BA, Management & Marketing
Thermo Fisher Scientific September 2013 - Present
Mylan April 2012 - August 2013
Highmark April 2009 - April 2012
Highmark December 2007 - April 2009
Highmark August 2003 - December 2007
Highmark February 2001 - August 2003
Skills
Requirements Gathering, SharePoint, Test Management, Vendor Management, Program Management, Integration, MS Project, Testing, User Acceptance Testing, Process Improvement, Analysis, Test Planning, Software Documentation, Recruiting, Databases, Research, Pharmaceutical Industry, Test Cases, SDLC, Business Requirements, Requirements Analysis, Systems Analysis, Business Process, Employee Benefits, Leadership, Performance Testing, Document Management, Test Execution, Software Quality..., Visio, Project Management, Functional Testing, Software Implementation, Health Insurance, System Testing, Healthcare, Employee Training, Waterfall, Access, HRIS, Benefits Administration, Functional Requirements, Taleo, Rational Quality Manager, RUP, Test Scripts, Defect Tracking, Agile Methodologies, Insurance
Education
Waynesburg College 2002 — 2004
Master of Business Administration, Applied Business
Robert Morris University 1998 — 2001
Bachelor of Science, Business Administration; Health Service Management; Human Resource Management
South Fayette
Diplomacy
Banking Financial Institution June 2014 - Present
Banking Financial Institution January 2013 - May 2014
Confluence 2010 - 2013
Highmark October 2007 - October 2009
SEI Investments 1998 - 2000
Skills
Accounting, Strategic Planning, Analysis, Sarbanes-Oxley Act, Process Improvement, Management Consulting
Education
Point Park University 2010 — 2011
MBA, International Business
University of Pittsburgh 1996 — 2000
BA, Economics
Highmark Blue Cross Blue Shield November 2012 - Present
Highmark March 2011 - November 2012
Highmark Blue Cross Blue Shield May 2008 - March 2011
Highmark Blue Cross Blue Shield March 1997 - May 2008
HealthAmerica Pennsylvania (Coventry Healthcare Company) 1991 - 1997
Skills
Employee Benefits, Health Insurance, Insurance, Medical Underwriting, Sales Support, Salesforce.com, Outlook, Strategic Planning, Sales Operations, Managed Care, Health Savings Accounts, Disability Insurance, Brokers, Medicare, Underwriting, Benefits Administration, Leadership, Healthcare, Claim
Education
Robert Morris University
BSBA, Management
Robert Morris University
Z-Band December 2013 - Present
StorageTek Inc October 2011 - October 2013
Lyon Workspace Products February 2011 - October 2011
Highmark August 2005 - February 2010
Keystone Healthplans Central 2000 - 2003
USMC 1976 - 2000
Skills
New Business Development, Team Building, Account Management, Leadership, Sales, Strategic Planning, Recruiting, Selling, Sales Operations, Salesforce.com, Direct Sales, Sales Process, Cold Calling, B2B, Sales Management
Education
Regis University 1997 — 1998
Master of Business Administration (MBA), Marketing/Marketing Management, General
SADP January 2014 - Present
ServiceLink April 2012 - January 2014
Highmark October 2009 - March 2012
Confluence January 2007 - November 2008
PPG Industries 1994 - 2006
Skills
IT Strategy, ERP, Virtualization, Process Engineering, Outsourcing, ITIL, Enterprise Architecture, Disaster Recovery, Integration, Process Improvement, IT Service Management, Data Warehousing, Strategic Planning, CRM, Program Management, Information Technology, Business Analysis, Project Portfolio..., Troubleshooting, Telecommunications, Storage, IT Management, Strategy, Cross-functional Team..., Data Center, Budgets, Architecture, Business Process..., Software Development, Team Leadership, Project Management, Operations Management, Management, Security, Infrastructure, Software Documentation, SDLC, IT Operations, Business Process..., Change Management, Business Continuity, Disaster recovery
Education
Robert Morris University
BS/BA, Information Systems
St. Thomas DHS, Braddock PA
General Studies
BHM Healthcare Solutions 2014 - Present
Health First 2010 - 2014
Highmark 2007 - 2010
Highmark 2002 - 2007
Highmark 1997 - 2002
Highmark 1995 - 1997
Skills
Process Improvement, Leadership, Insurance, Management, Healthcare, Training, Health Insurance, HIPAA, Employee Benefits, Budgets, Critical Thinking, Team Building, Risk Management, Managed Care, Medicare, Customer Service, Human Resources, Visio, Claim, Software Documentation, Cost Management, Call Centers, Health Plan Operations, Integration, Healthcare Management, Client Relations Skills, Contact Center..., Contact Center..., Strategic Planning, Program Management, Project Management, Consulting, Business Process..., Performance Management, Change Management, CRM, Data Analysis, Healthcare Consulting, PeopleSoft, Healthcare Industry
Education
University of Phoenix 2000 — 2003
MAOM, Organizational Management
Robert Morris University 1982 — 1986
BS, Business Admin/Management
Highmark Inc. May 2015 - Present
Highmark March 2014 - May 2015
Highmark November 2012 - March 2014
Broadridge Financial Solutions August 2010 - November 2012
BNY Mellon June 2008 - November 2010
Skills
Reporting & Analysis, Documentations, Document Review, Process Improvement, Microsoft Office, SQL, Access Database, Project Planning, Analysis, Business Process..., Access, Program Management, Strategic Planning, Business Analysis, Vendor Management, Data Analysis, SharePoint, Microsoft Excel
Education
Duquesne University 2014 — 2017
Master of Business Administration (MBA)
Robert Morris University 2004 — 2008
Bachelor's degree, Finance and Marketing
Buck Consultants at Xerox June 2015 - Present
Highmark May 2014 - August 2014
Cigna March 2013 - April 2014
Robert Morris University August 2011 - August 2013
Skills
Databases, Statistics
Education
Robert Morris University 2011 — 2015
Bachelor of Science (BS), Actuarial Science
InterMetro Industries Corporation (an Emerson Storage Solutions company) October 2014 - Present
Highmark May 2013 - June 2014
Highmark January 2012 - May 2013
Blue Cross of Northeastern PA May 2004 - December 2011
Skills
Troubleshooting, Visio, Active Directory, Process Improvement, SQL, Information Technology, Software Documentation, SDLC, Windows Server, Call Centers, Integration, Disaster Recovery, Networking, Technical Support, System Administration, Hardware, Help Desk Support, Access, HIPAA, IT Service Management, Operating Systems, Training, Requirements Analysis, SharePoint, Telecommunications
Education
Pennsylvania State University-Penn State Wilkes-Barre 2003 — 2010
Bachelor of Sciences, Information Sciences and Technology
Hanover Area Jr./Sr. High School 1997 — 2003
College prep
Highmark February 2011 - Present
Highmark March 2008 - February 2011
Highmark September 1998 - March 2008
Skills
Resume Writing, Marketing Communications, Interviews, Organizational Design, Project Coordination, FMLA, Networking, Onboarding, Recruiting, Employee Relations, Leadership Development, Workforce Planning, Organizational..., HRIS, Performance Management, New Hire Orientations, PeopleSoft, Applicant Tracking..., College Recruiting, Talent Management, Human Resources, Benefits Administration, Training, Employee Benefits, Talent Acquisition, Coaching, Mentoring, Employment Law, Personnel Management, Leadership, Management, Policy, Social Networking, Hiring, Strategy, Analysis
Education
Leadership Pittsburgh 2005 — 2006
Alumni - Leadership Development Initiative XV
Point Park University 2003 — 2005
Master of Business Administration (M.B.A.), Business Administration, Magna Cum Laude
Point Park University 2001 — 2003
Bachelor's Degree, Business Administration, Cum Laude
Highmark June 2001 - Present
US Navy January 1973 - July 1976
Skills
Health Insurance, Health Savings Accounts, Insurance, Managed Care, Salesforce.com, Medicare, Account Management, Disability Insurance, Cold Calling, Underwriting, Employee Benefits, Brokers, Medicare Part D, Property & Casualty..., General Insurance, Sales, Casualty, Direct Sales, Marketing, Corporate Communications, Benefits Administration, Business Process..., HMO, Business Analysis, Vendor Management, Pharmacy Benefit..., Life Insurance, Management
Education
Point Park University 2003 — 2005
Bachelor of Arts (BA), Business/Corporate Communications
Penn State - New Kensington Campus 1981 — 1983
Uniform Advantage January 2014 - Present
Uniform Advantage June 2013 - January 2014
TUUCI October 2012 - June 2013
Highmark October 2011 - August 2012
Highmark June 2009 - October 2011
Highmark August 2007 - June 2009
Highmark June 2005 - August 2007
Highmark December 2003 - June 2005
Sheridan Broadcasting Corporation April 2004 - December 2004
Skills
401k, Sales, Employee Benefits, Health Insurance, Customer Service, Voluntary Employee..., Employee Wellness, Management, CRM, Microsoft Office, Salesforce.com, Sales Operations, HIPAA, New Business Development, Customer Satisfaction, Training, Microsoft Excel, Analysis, Product Development, Time Management, Lotus Notes, PowerPoint, Account Management, Insurance, Social Media Marketing, Outlook, Medical Terminology, Benefits Administration, Negotiation, Flexibility, Multi Tasking, Multi-channel Marketing, Sales Process, Client Development, Accountability, Customer Retention, Renewals, Producer Licensing, Client Relations Skills, Lead Generation, Trade Shows, Sales Management, Microsoft Word, B2B, Workers Compensation, FMLA, Kronos Timekeeping, ADP HRB, ADP Payroll, SHRM
Education
Point Park University 2001 — 2005
Journalism, Broadcast Journalism, 3.52
Carmichaels Area Jr./Sr. High School 1996 — 2001
Academic, General Studies, 3.82
UPMC Health Plan April 2015 - Present
Highmark April 2014 - April 2015
Toastmasters District 13 November 2013 - July 2014
Bayer Business Services May 2011 - May 2014
Toastmasters District 13 July 2011 - July 2012
BNY Mellon December 2010 - April 2011
Bayer January 2007 - December 2010
Fisher Scientific July 2006 - January 2007
Bayer February 2002 - November 2005
Black Box Network Services April 1999 - November 2000
Skills
Leadership, Training, Management, Public Speaking, SharePoint, Visio, Software Documentation, Quality Assurance, Networking, Microsoft Excel, Social Media, Data Center, Analysis, Customer Service, Social Networking, Business Analysis, Team Leadership, Cross-functional Team..., PowerPoint, Social Media Marketing, Project Management, Process Improvement, Data Analysis, Team Building, Business Process, Program Management, SDLC, Integration, Marketing, Strategic Planning, Troubleshooting, Time Management, Asset Management, Wordpress, Business Intelligence, Microsoft Office, Business Process..., Change Management, Vendor Management, Customer Relations, Sales, Entrepreneurship, Windows, Strategy, Excel, Budgets, IT Management, CRM
Education
Pennsylvania State University-Erie Campus 1992 — 1998
Management Information Systems
CapTech Ventures, Inc October 2014 - Present
Highmark October 2012 - October 2014
Robert Morris University March 2012 - October 2012
Robert Morris University May 2012 - August 2012
Burke Software and Consulting LLC May 2011 - August 2012
Geek Squad August 2010 - May 2011
Kopp Glass, Inc April 2010 - August 2010
Skills
Java Web Services, Java, Oracle, Troubleshooting, MySQL, Python, OS X, Windows, Technical Support, Network Security, Databases, Microsoft Office, Android, CompTIA Network+..., Leadership, XML, Oracle 10g, Linux, Mac OS X, C++, Django, Git, Github, Subversion, Google Docs, Google Code, Google Apps, Microsoft BI Suite, ArcGIS, Request Tracker, Sentry, Eclipse, Komodo, Access, TSYS, Cassandra, Hadoop, Agile Methodologies, Agile & Waterfall...
Education
Robert Morris University 2011 — 2013
Master's degree, Information Security and Assurance
Robert Morris University 2008 — 2012
Bachelor of Science, Competitive Intelligence Systems & Computer Information Systems (Secondary)
CVS Health March 2015 - Present
CVS Health April 2014 - Present
CVS Health October 2012 - April 2014
Highmark September 2003 - July 2011
Highmark March 2002 - September 2003
PNC Bank January 2001 - January 2002
Skills
Research, Microsoft Word, Presentations, Health Insurance, Customer Service, Accounts Receivable, Accounting, Healthcare, Leadership, Customer Satisfaction, Claims Handling, Claims Resolution, Medical Terminology, ICD-9, CPT, Training, Provider Networks, Competitive Analysis, Outlook, Auditing, Microsoft Excel, PowerPoint, Lotus Notes, Public Speaking
Education
Point Park University 2011 — 2012
Master of Business Administration (MBA), Health System Management
Point Park University 2009 — 2011
Bachelors, Business
Duff's Business Institute 2000 — 2002
Specialized Associate Degree, Paralegal
Shaw High School 1993 — 1996
Point Park University August 2015 - Present
Lobos Management. July 2014 - Present
Redbeards on Sixth September 2013 - July 2014
Highmark January 2013 - September 2013
Six Penn Kitchen April 2011 - May 2013
Point Park University May 2011 - September 2011
Point Park University May 2008 - December 2010
WPPJ Radio August 2007 - October 2010
Steel City Media May 2010 - August 2010
CBS Radio May 2009 - August 2009
Skills
Radio, Adobe Audition, Dreamweaver, Microsoft Office, Sales, Social Media, Photoshop, Event Planning, Facebook, Social Networking, Public Speaking, Customer Service, PowerPoint, Editing, Microsoft Excel, Press Releases, Microsoft Word, Fundraising, Time Management, Copywriting, InDesign, Video Production, Higher Education, Team Leadership, Broadcast, Voice Over, Blogging, Event Management, Final Cut Pro, Public Relations, Social Media Marketing
Education
Point Park University 2007 — 2011
Bachelor of Arts (B.A.), Broadcast Journalism
Point Park University 2007 — 2010
Bachlor's of Arts, Broadcasting, Journalism, Public Relations
Nationwide Insurance January 2015 - Present
Delta Tau Delta Fraternity January 2014 - December 2014
Independent April 2012 - October 2014
Nationwide Insurance May 2014 - August 2014
NCCI May 2013 - August 2013
Highmark September 2012 - November 2012
Highmark May 2012 - August 2012
Sears, Roebuck and Co. June 2011 - April 2012
Washington Wild Things June 2007 - August 2009
Skills
Microsoft Excel, PowerPoint, Access, Time Management, Microsoft Office, Microsoft Word, Customer Service, Actuarial Science, Health Insurance, Property & Casualty..., Ratemaking, Loss Reserving, SAS, SQL, HTML, Photoshop, Teamwork, Research, Outlook, Public Speaking, Organizational..., Ticket Sales, Fundraising, Statistical Modeling, Financial Risk, Pricing, Corporate Finance, Insurance, Economics, Life Insurance, Public Relations, Creative Writing, Professional Writing, Programming, Event Planning, Communication Skills, Investments, Leadership, VBA, Data Analysis, Sales, Statistics
Education
Robert Morris University 2010 — 2014
Integrated Bachelor/Master of Science, Actuarial Science (BS) and Organizational Leadership (MS)
The Johns Hopkins University 2015 — 2016
Noncredit Certificate, Data Science
Trinity High School 2006 — 2010
Valedictorian
TriVascular, Inc December 2012 - Present
Highmark May 2012 - December 2012
Medtronic Vascular November 2009 - April 2012
Pathway Medical August 2008 - November 2009
Abbott Vascular--formerly Guidant Corporation May 2006 - November 2007
Guidant Corporation January 1999 - April 2006
Cook Medical January 1994 - January 1999
Skills
Interventional..., Medical Devices, Market Development, Cath Lab, Surgeons, Interventional Radiology, Vascular, Vascular Surgery, Surgical Instruments, Capital Equipment, Neurology, Operating Room, Neurosurgery, Stents, Clinical Research, Disposables, Surgery, Radiology, Sales Operations, Healthcare, Cardiology, Product Launch, Sales
Education
Waynesburg University 2003 — 2005
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Robert Morris University 1979 — 1983
Bachelor's Degree, Marketing
Baldwin High School 1977 — 1979
Evolent Health July 2015 - Present
Gateway Health Plan - A Highmark subsidiary January 2014 - July 2015
Highmark August 2006 - December 2013
Aetna September 2005 - August 2006
Skills
Auditing, Management, Policy, Quality Management, Insurance, Microsoft Excel, Benchmarking, Legal Research, Project Management, Process Improvement, Risk Management, Health Insurance, Medicare, Program Management, Managed Care, Training
Education
Point Park University 2008 — 2011
Master of Business Administration (MBA), Management
University of Pittsburgh School of Law 1996 — 1999
JD, Law
Saint Vincent College 1992 — 1996
BA, Business Mgmt, Math, Economics
Highmark May 2013 - Present
Highmark February 2011 - May 2013
Mindteck October 2009 - May 2013
Dana Corporation April 2010 - January 2011
UST Global April 2010 - January 2011
Delaware Department of Health and Social Services October 2009 - April 2010
WOW Global Corporation March 2008 - September 2009
Highmark May 2008 - May 2009
Ferreteria Bellon, C. por A. November 2004 - March 2008
Ferreteria Bellon, C. por A. September 2001 - November 2004
Skills
PowerBuilder, Oracle, PL/SQL, Microsoft SQL Server, SQL, Sybase, Databases, Systems Analysis, Requirements Analysis, SDLC, T-SQL, XML, VB.NET, Crystal Reports, Java, Visual Basic, DB2, Software Development, .NET, Database Design, Testing
Education
Pontificia Universidad Católica Madre y Maestra 1989 — 1996
Engineer in Computer Systems and Programming
Pontificia Universidad Católica Madre y Maestra 1989 — 1996
Engineer in Computer Systems and Programming
Coventry Health Care November 2006 - Present
Highmark 2013 - 2014
PNC November 2003 - November 2006
PNC June 2000 - November 2003
Consolidated Natural Gas Company May 1991 - April 2000
Skills
EDI ANSI X12, SDLC Project..., Pinacle for Windows..., Website building HTML, basic Java programming, IDX System Application, •Microsoft Office Suite, EDI, Process Improvement, SDLC
Education
Point Park University 1992 — 1999
Bachelor's degree, Business Administration and Management, General
Bradford Business School 1990 — 1991
Business Diploma, Business/Commerce, General
Kopp Glass September 2013 - February 2015
Aquion Energy August 2010 - June 2013
Pittsburgh Human Resources Association 2010 - December 2012
Alpern Rosenthal September 2007 - August 2010
Highmark October 2004 - September 2007
Highmark July 2002 - October 2004
Allegiance Health Services May 2001 - September 2001
Seaman's Furniture April 1998 - May 2001
Progressive Insurance May 1995 - September 1998
Skills
Employee Relations, Employee Benefits, HR Policies, HRIS, Onboarding, Job Descriptions, Compensation & Benefit, Interviews, Leadership, Human Resources, Recruiting, Payroll, Program Management, Career Counseling, Hiring, Management, New Hire Orientations, Succession Planning, Technical Recruiting, Process Improvement, Organizational Design, Talent Acquisition, Policy, Temporary Placement, Applicant Tracking..., Leadership Development, Talent Management, Personnel Management, Sourcing, Employee Training, Performance Management, College Recruiting, Time Management, Exit Interviews, Employment Law, Workforce Planning, Executive Search, Labor Relations, Benefits Administration, Deferred Compensation, HR Consulting, FMLA, Career Development, Internet Recruiting, Employee Engagement, Legal Compliance, Benefits Negotiation, PeopleSoft, Sales, Organizational...
Education
Robert Morris University 1990 — 1994
Mercer January 2013 - Present
Mercer June 2012 - August 2012
The Hartford June 2011 - August 2011
Highmark May 2010 - July 2010
Skills
Microsoft Excel, Visual Basic, SAS programming, Data Analysis, Actuarial Science, SAS, Analysis, Statistics, VBA, Access, Databases, Variable Annuities, Statistical Modeling, Economics, Data Mining, Fixed Annuities, Financial Modeling
Education
Penn State University 2008 — 2012
Bachelor of Science (BS), Statistics, Graduated with Distinction
Highmark August 2013 - Present
Theracom October 2012 - August 2013
Holiday Inn Monroeville November 2007 - August 2013
East Allegheny High School January 2011 - June 2012
Johnny Carino's Italian Grill May 2010 - August 2010
Edgewood Country Club May 2007 - August 2007
Skills
Creative Writing, Organizing, Customer Service, Communication Skills, Time Management, Banquets, Data Entry, Teamwork, Administration, Public Relations, Outlook, Software Documentation, Customer Satisfaction, Training, Microsoft Excel, Communication, Event Management, Event Planning
Education
Point Park University 2006 — 2010
Bachelor of Arts (B.A.), Secondary English Education, 3.87
Serra Catholic High School 2002 — 2006
HS Diploma, 3.85
Elite Bartending School
Bartender Certification
Connections Education November 2013 - Present
BeneCard PBF June 2012 - September 2013
Highmark January 2008 - May 2012
Waggoner, Frutiger & Daub September 2004 - December 2007
Susquehanna Bank April 2000 - August 2003
Skills
Financial Analysis, Accounting, Financial Reporting, Auditing, Microsoft Excel, Microsoft Word, Hyperion Enterprise, PeopleSoft, Financial Statements, Government Contracting, Medicare Part D, Federal Employee Program, Banking
Education
Penn State University 2000 — 2004
Accounting
Telecommunications Construction Design Services, LLC July 2015 - Present
Daisy Velour November 2010 - Present
Thermo Fisher Scientific February 2014 - April 2015
Highmark March 2013 - September 2013
Atria's March 2010 - October 2010
Rivertowne North Shore June 2010 - August 2010
PRC, LLC October 2000 - February 2010
Echostar Satellite Services L.L.C. March 1999 - May 2000
Skills
Call Centers, Customer Service, Customer Satisfaction, Quality Assurance, Software Quality..., Team Leadership, Coaching, Employee Training, Mixed Media, Collage, Visual Arts, Craft, Painting, Contemporary Art, Art, Figurative Art, Drawing, Photography
Education
East Allegheny High School
Point Park College
Journalism
LifeStar Response of Maryland August 2014 - March 2015
LifeStar Response of Maryland November 2011 - August 2014
WIN Family Services March 2008 - March 2010
LaBarge, Inc. February 2007 - November 2007
UPMC Shadyside Hospital April 2005 - September 2006
Three Rivers Youth March 2004 - August 2004
Strayer University September 2003 - March 2004
Pennsylvania Economy League September 2003 - October 2003
Hampton City Schools August 2001 - June 2002
Highmark December 1999 - July 2001
Skills
Employee Relations, Human Resources, Employee Benefits, HR Policies, Benefits Administration, New Hire Orientations, Payroll, Non-profits, Report Writing, Microsoft Office, Leave Administration, Problem Solving, Analytics, PeopleSoft, Fast Learner, HRIS, FMLA, ADP Payroll, Nonprofits, Onboarding, Training, Recruiting, Organizational..., Management, Talent Acquisition, Performance Appraisal
Education
Strayer University (DC) 2011 — 2012
MS, Human Resource Management
Strayer University 2003 — 2004
MBA, Human Resource Management
Point Park University 1999 — 2000
Bachelor's, Business
Health Fidelity May 2015 - Present
UPMC Enterprises June 2013 - May 2015
UPMC Technology Development Center August 2012 - June 2013
EDMC January 2011 - August 2012
Highmark August 2010 - January 2011
Zimmer July 2008 - August 2010
CTG January 2008 - July 2008
Highmark May 2006 - January 2008
Ariba October 2005 - May 2006
BearingPoint October 2000 - October 2005
Skills
Project Management, MS Project, Project Implementation, Vendor Management, Contract Negotiation, SOW, Client Relations Skills, Strategic Planning, Business Analysis, Business Requirements, Business Process Design, Marketing strategy, Test Management, Test Planning, User Acceptance Testing, Quality Assurance, Solution Implementation, Learning Management, Risk Management, Kronos, SumTotal, SharePoint, Excel, Oracle User..., Cross-functional Team..., Project Planning, PMO, Strategy, Leadership, Management, Management Consulting, Program Management
Education
Robert Morris University 1997 — 1999
BA, Management Information Systems
Sigma Resources/PLCB October 2008 - Present
Mellon Bank April 2008 - August 2008
Veridyne May 2007 - October 2007
Prematics, Inc. December 2006 - May 2007
Highmark July 2006 - May 2007
Novovision, Inc. August 2005 - April 2006
SAP America April 2005 - August 2005
Administrative Offices of the Pennsylvania Courts May 2003 - December 2003
Highmark December 2002 - May 2003
EDS December 2000 - December 2002
Education
Penn State University 1989 — 1993
Highmark 2007 - Present
Highmark 1998 - 2007
Highmark 1994 - 1998
Capital Blue Cross 1987 - 1994
General Defense 1986 - 1987
Comsen 1985 - 1986
Skills
COBOL, SOA, JCL, Mainframe, Application Architecture, DB2, IMS DB/DC, TSO, Large Systems..., SDLC, Architecture, Websphere, Enterprise Architecture, Data Warehousing, Software Development, Requirements Gathering, CICS, Requirements Analysis, Systems Analysis, Java Enterprise Edition, Business Requirements, Software Project..., RUP, WebSphere Application..., Solution Architecture, Visio, SQL, Database Design, Integration, Agile Methodologies, UML, WebSphere
Education
Pennsylvania State University-Penn State York 1983 — 1985
Associate of Arts (AA), Computer Science
Highmark Blue Cross Blue Shield February 2015 - Present
Highmark August 2003 - Present
Highmark Blue Cross Blue Shield 2003 - Present
GNC 1996 - 2003
Skills
SQL, Process Improvement, ITIL, SDLC, Technical Support, Disaster Recovery, Visio, Requirements Gathering, SharePoint, Vendor Management, Microsoft SQL Server, IT Management, Requirements Analysis, Enterprise Architecture, Data Warehousing, Business Analysis
Education
Robert Morris University 1994 — 1996
hard knocks
PNC October 2012 - Present
Pittsburgh Passion September 2008 - Present
FamilyLinks, Inc. 2007 - June 2013
Highmark February 2012 - October 2012
Highmark January 1994 - February 2012
Pittsburgh Youth Council 2009 - June 2011
National Black MBA Association, Pittsburgh 2010 - January 2011
Macedonia FACE 2007 - August 2010
Northside Urban Pathways - Wise Program August 2008 - June 2010
Randall Industries April 2008 - February 2009
Skills
Process Improvement, Strategic Planning, Insurance, Leadership, Visio, Business Requirements, Data Analysis, Software Documentation, SDLC, Microsoft Office, Employee Benefits, PeopleSoft, SharePoint, Coaching, Requirements Gathering, Customer Service, Healthcare, Change Management, Management, Microsoft Word, Research, Nonprofits, Accounting, Business Process..., CRM, Administration, Access, Employee Relations, Consulting, Community Outreach, Event Planning, Finance, Networking, Marketing, Fundraising, Financial Analysis, Outlook, Organizational..., Policy, PowerPoint, Project Planning, Public Relations, Quality Assurance, Recruiting, Risk Management, Sales, Testing, Team Leadership, Teaching, Staff Development
Education
Point Park University 2003 — 2004
Masters of Business Administration, Business
Point Park University 2001 — 2003
Bachelor of Science in Business, Human Resources Management/Personnel Administration, General
Highmark March 2014 - Present
Giant Eagle Specialty Pharmacy 2012 - March 2014
Personal Touch Home Care 2010 - 2012
Walgreens Specialty Pharmacy 2007 - 2009
Gateway Hospice 2006 - 2007
Value Behavioral Health Of PA 1998 - 2006
Highmark 1995 - 1998
Stadtlanders' Pharmacy 1994 - 1995
Skills
Managed Care, Pharmacy, Pharmacy Benefit..., Medicaid Managed Care, Provider Education, Health Plan Operations, Salesforce.com, Specialty Pharmacy..., Sales, Medicaid, Sales Presentations, Public Administration, Healthcare
Education
Point Park University 2000 — 2008
Bachelor of Science (BS), Public Administration
Triangle Tech Inc-Pittsburgh
McFarland Technology 2011 - Present
ChemADVISOR January 2011 - May 2011
Highmark September 2008 - February 2011
Ketchum Directory Advertising 1999 - August 2008
Koppers Industries 1981 - 1998
Koppers Inc. 1981 - 1998
Skills
VB.NET, .NET, Visual Studio, Application Development, Problem Solving, Architecture, Databases, Software Project..., Team Building, SQL, JavaScript, PL/SQL, ASP.NET, Web Development, MS Project, Software Development, Requirements Gathering, Crystal Reports, Web Applications, Microsoft SQL Server, SharePoint, Data Modeling, SDLC, Oracle, Requirements Analysis, XML, SOA, Database Design, T-SQL, Data Warehousing
Education
Point Park University 1980 — 1985
BS in Computer Science
Crown Castle April 2014 - August 2015
CVS Caremark Corporation October 2013 - March 2014
Quest Diagnostic December 2012 - October 2013
Thermo Fisher Scientific April 2012 - December 2012
Highmark November 2005 - February 2011
Skills
Employee Relations, Onboarding, Talent Acquisition, Applicant Tracking..., Human Resources, Employee Engagement, Recruiting, Interviews, Sourcing, New Hire Orientations, Screening Resumes, Screening, Hiring, Benefits Administration, Internet Recruiting, Management, Extending Offers, Contract to Perm, Training, Leadership
Education
Point Park University 1999 — 2000
Master of Business Administration (MBA), Business Administration
Point Park University
Bachelors, Business Management
Wilkinsburg High School
Highmark August 2015 - Present
Confluence July 2012 - August 2015
Confluence July 2007 - July 2012
McKesson 2005 - 2007
Skills
SDLC, Agile Methodologies, Testing, Quality Assurance, CMMI, SQL, Software Project..., Test Automation, TFS
Education
Robert Morris University 2001 — 2005
BS, Information Systems Management
Highmark, Inc. July 2012 - Present
Highmark, Inc. February 2011 - July 2012
Highmark April 2009 - July 2011
Highmark May 2007 - April 2009
Highmark Blue Cross Blue Shield April 2002 - May 2007
Thermo Fisher Scientific 1999 - 2002
Skills
Employee Benefits, Succession Planning, HRIS, Deferred Compensation, Benefits Administration, Talent Management, Executive Pay, Compensation Issues, Consultation, Recruiting, PeopleSoft, Organizational..., Employee Engagement, Executive Coaching, Personnel Management, Performance Management, Interviews, Taleo, Change Management, Compensation & Benefit, Talent Acquisition, New Hire Orientations, Employee Training, Incentive Programs, Employment Law, Employee Relations, Labor Relations, Applicant Tracking..., Sales Compensation, Organizational Design, Human Resources, Organizational..., Compensation Structures, College Recruiting, Process Improvement, SPHR, Training, Onboarding, HR Policies, Health Insurance, Workforce Planning, FMLA, Technical Recruiting, Sourcing, Resume Writing, Leadership Development, Job Descriptions, Internet Recruiting, Executive Search
Education
Pennsylvania State University-Erie Campus 1985 — 1990
Bachelor of Science, Human Resource Management
Mountaineer Casino Racetrack & Resort June 2005 - Present
Alcoa November 2004 - June 2005
Highmark August 2003 - October 2004
Skills
Active Directory, VMware, Servers, Network Security, Citrix, Windows Server, Outlook, Network Administration, Computer Hardware, Leadership, Process Improvement, Sales, Budgets, Project Management, Strategic Planning, Windows 7, Customer Service, Microsoft Office, System Administration, Team Building, Management
Education
Robert Morris University 1998 — 2002
Giant Eagle April 1997 - Present
Highmark April 1994 - April 1997
BNY Mellon January 1989 - August 1991
Skills
Data Warehousing, Visio, SDLC, Business Analysis, Requirements Gathering, Business Intelligence, Vendor Management, Requirements Analysis, SharePoint, Software Project..., Business Process, Process Improvement, PMP, Systems Analysis, Enterprise Architecture, IT Strategy, Project Portfolio..., Integration, Project Management, Oracle, PMO, Team Leadership, Agile Methodologies, Program Management, Databases, Management, Software Development, Project Planning, Business Process..., Change Management, Software Documentation, MS Project, Cross-functional Team..., Data Modeling, Data Analysis, Access, Process Engineering, SQL, Analysis, ERP, Analytics, CRM, Database Design, Quality Assurance, Business Requirements, ITIL, Disaster Recovery, PL/SQL, Information Technology, Microsoft SQL Server
Education
Robert Morris University 1986 — 1989
MIS
Highmark April 2007 - Present
Del Monte Foods April 2002 - April 2007
Cavanaugh Marketing Network August 2001 - April 2002
Eyetique January 1999 - August 2001
Education
Point Park University 2002 — 2003
Master of Business Administration (M.B.A.), 3.0
University of Pittsburgh 1997 — 2001
Bachelor of Arts (B.A.), Marketing, 3.0
Self Employed March 2005 - Present
Highmark August 2003 - March 2005
Children's Hospital of Pittsburgh July 2001 - August 2003
Association for Iron and Steel Technology (formerly Iron & Steel Society) July 1995 - March 2001
Westminster College August 1992 - July 1995
The Herald June 1990 - August 1992
Skills
Internal Communications, Media Relations, Corporate Communications, Press Releases, Public Relations, Copywriting, Editing, Marketing Communications, Advertising, Digital Marketing, Event Management, Email Marketing, Marketing Strategy, Web Content, Creative Writing, Copy Editing, Social Media, Social Media Marketing, Blogging, Event Planning, Nonprofits
Education
Point Park University 1986 — 1990
Bachelor's, Journalism and Communication
Highmark August 1998 - Present
Northrup Grumman Corporation December 1997 - August 1998
Westinghouse Electric Company August 1990 - December 1997
Point Park University June 1981 - August 1994
Skills
Health Insurance, Insurance, Auditing, Process Improvement, Accounting, Business Analysis, Financial Reporting, RUP, Data Warehousing, Requirements Analysis, SharePoint, Change Management, Cross-functional Team..., Strategic Planning, General Ledger, Requirements Gathering, User Acceptance Testing, Financial Analysis, Analysis, Financial Forecasting, Access, Management, Sarbanes-Oxley Act, Business Process..., Visio, Finance
Education
University of Phoenix 2004 — 2006
MS Accounting, Accounting
Point Park University 1976 — 1981
BS Accounting, Accounting
Highmark March 2014 - Present
UnitedHealthcare August 2012 - March 2014
UnitedHealthcare March 2009 - August 2012
Unison Health Plan July 2006 - March 2009
Unison Health Plan March 2004 - July 2006
Unison Health Plan July 2001 - March 2004
Skills
Process Improvement, Managed Care, Healthcare, EDI, HIPAA, Business Analysis, Healthcare Management, Healthcare Information..., Medicaid, Business Process...
Education
Robert Morris University 2002 — 2003
Master, MIS
Slippery Rock University of Pennsylvania 1996 — 2001
Bachelor, Health Services Administration
Highmark June 2012 - Present
Direct Energy June 2005 - March 2012
Fiserv March 2000 - February 2003
Skills
Team Building, Customer Satisfaction, Data Analysis, Balance, Financial Accounting, GL, Spreadsheets
Education
Pennsylvania State University-Erie Campus 1991 — 1995
B.S., Accounting
Highmark March 1992 - Present
Skills
Data Warehousing, Business Analysis, Business Intelligence, SDLC, Enterprise Architecture, User Acceptance Testing, ETL, Project Management, Business Requirements, Business Process, Requirements Analysis, Strategy, Requirements Gathering, Data Modeling
Education
Robert Morris University
B.S. - Business Administration, Mgmt Information Systems and Accounting
Highmark Blue Cross Blue Shield May 2012 - Present
Highmark February 2011 - May 2012
Highmark Blue Cross Blue Shield April 2009 - February 2011
Highmark Blue Cross Blue Shield September 2005 - April 2009
NDCHealth August 2004 - September 2005
Highmark May 2001 - August 2004
Danet GmbH 1999 - 2001
Westinghouse Plant Apparatus Division June 1997 - May 1999
Skills
RUP, SDLC, Requirements Gathering, Business Analysis, Requirements Analysis, Business Requirements, Enterprise Architecture, SOA, Visio, Software Project..., Integration, Process Improvement, Vendor Management, PMP, SharePoint, Data Warehousing, Agile Methodologies, DB2, Business Intelligence, User Acceptance Testing, Program Management, Quality Assurance, Testing, Systems Analysis, Project Management, System Testing, Waterfall, PMO, Business Process, Resource Management
Education
Pennsylvania State University-Erie Campus 1994 — 1997
BS, Management Information Systems (MIS)
University of Oklahoma 1993 — 1994
UPMC Mercy April 2006 - Present
Managed Care of America, Inc. 1995 - 2006
Highmark 1985 - 1995
Highmark Blue Cross Blue Shield 1981 - 1985
Auditor General Commonwealth of Pennsylvania, Special Audit Division 1979 - 1981
Program to Aid Citizen Enterprise 1975 - 1979
Skills
Financial Reporting, Internal Controls, Accounting, Auditing, Process Improvement, Financial Analysis, Insurance, Finance, General Ledger, Financial Accounting, Internal Audit
Education
Robert Morris University 1967 — 1972
B.S., Accounting
HighMark 2009 - Present
Pittsburgh Tech Council 2009 - 2009
PNC Financial Services Group 2007 - 2009
EQT 2006 - 2007
Dominion 1996 - 2006
Skills
SDLC, Requirements Analysis, Requirements Gathering, SQL, Agile Methodologies, Integration, Java, JavaScript, Java Enterprise Edition, Web Services, SOA, Enterprise Architecture, Enterprise Software, Software Project..., SharePoint, Project Planning, Microsoft SQL Server, Project Management, IT Strategy, Software Development
Education
Point Park University 1991 — 1995
B.S.C.M.P.S, Computer Science
Point Park University 1983 — 1987
B.S.E.E, Engineering
Highmark August 2012 - Present
Highmark October 2006 - August 2012
Skills
VMware, Active Directory, VMware Infrastructure, Firewalls, Disaster Recovery, Cisco Technologies, Windows Server, Network Security, ITIL, VMware ESX, Servers, Network Administration, Virtualization, Troubleshooting, Routing, Wireless Networking, Group Policy, DNS, SharePoint
Education
Pittsburgh Technical Institute 1999 — 2002
Network Administration
CCAC 1990 — 1994
PNC (Consult USA) May 2015 - Present
Highmark August 2013 - February 2015
Crown Castle May 2011 - August 2013
WOW Global Corporation February 2011 - May 2011
UPMC December 2008 - September 2010
CEI (ceiamerica.com) June 2007 - December 2008
National City Mortgage January 2002 - June 2007
Skills
Healthcare, Customer Relations, Access, Business Analysis, Documentation, Account Management, SQL, SDLC, PHP, HTML, VB.NET, JavaScript, Customer Service, Software Documentation, Microsoft Office, Windows, Troubleshooting, Project Management, Call Centers, Training, Leadership, SharePoint, Networking, Team Building, Strategic Planning, Analysis, Recruiting, Management, Negotiation, Vendor Management, Visio, User Acceptance Testing, Functional Testing, Solution Implementation, Program Management, Requirements Gathering, Data Analysis
Education
Point Park University 2011 — 2013
Bachelors, Information Technology, Cum Laude
Waynesburg University 1999 — 2001
Bachelor's of Science, Business Administration, Management and Operations
UPMC LifeSolutions February 2015 - Present
Independent Contractor July 2013 - February 2015
PNC October 2012 - July 2013
UPMC Health Plan July 2009 - October 2012
Highmark September 1997 - May 2009
Skills
Microsoft Excel, Microsoft Word, Visio, PowerPoint, Outlook, Access, Microsoft Office, Project Management, Management, Operations Management, Customer Service, Software Documentation, Time Management, Process Improvement, Training, Healthcare, Data Analysis, Insurance, Leadership, Team Building, Employee Relations, Human Resources
Education
Robert Morris University 1999 — 2005
Bachelor of Science, Health Services Management
Franklin Regional High School
Highmark Inc. April 2015 - Present
Highmark Inc. November 2012 - March 2015
Highmark August 2011 - November 2012
Skills
Leadership, Strategic Planning, Training, SDLC, Requirements Gathering, Business Requirements, Business Analysis, Visio, Process Improvement, Requirements Analysis, SharePoint, Health Insurance, Data Analysis, Insurance, Change Management, Vendor Management, Software Documentation, Business Process..., Program Management, CRM, Access
Education
University of Pittsburgh 1993 — 1996
Bachelor's Degree, Political Science and Government
Robert Morris University 2008 — 2012
Master of Science (MS), Organizational Leadership, 4.00
Highmark Inc. April 2015 - Present
Highmark July 2013 - April 2015
Direct Energy February 2011 - January 2013
The Candlelight Room March 2007 - March 2011
Ameriprise Financial Services, Inc. June 2006 - January 2011
Skills
Marketing Communications, Marketing, Event Planning, Project Management, Marketing Strategy, Account Management, Vendor Management, Microsoft Office, Adobe Creative Suite, Budgets, Event Management, Sales Management, Management, Strategy, Sales, Advertising
Education
Point Park University 2006 — 2007
MBA, Management
University of Pittsburgh 2002 — 2006
Bachelors, Marketing & Finance
Highmark Inc. February 2012 - Present
Highmark February 2012 - May 2015
PNC Bank June 2011 - January 2012
FED EX October 2010 - June 2011
Merck & Co., Inc. August 2008 - September 2009
Baptist Health South Florida June 2007 - June 2008
Vasundara Technologies June 2004 - January 2005
Skills
Vendor Management, Business Analysis, Core Java, Oracle, SDLC, Data Warehousing, Requirements Analysis, PL/SQL, Agile Methodologies
Education
Point Park University 2005 — 2006
Master of Business Administration (MBA), International Business
Dr Ambedkar Institute of Technology
Masters, Computer Science
Point Park University
Masters in Business Administration
Highmark June 2012 - Present
Rite Aid February 2010 - May 2012
RadioShack December 2007 - January 2010
Skills
Customer Service, Troubleshooting, Networking, Pega PRPC, Java, JavaScript, SOAP, XML, Full SDLC, Windows 7, Computer Hardware, Technical Support, Windows XP, Microsoft Office, OS X, Windows, Active Directory, Help Desk Support, Windows Server, Databases, IIS, Microsoft SQL Server, Visual Basic, Servers, Microsoft Exchange, Network Administration, SQL, VPN, Security, Windows XP Pro, Unix, Hardware, System Deployment, TCP/IP, Information Technology, Network Security, Firewalls, HTML, Android, Cisco Technologies, IT Management, Computer Security, System Administration, Linux, Database Administration, Wireless Networking, SharePoint, Visio, Eclipse
Education
Pennsylvania College of Technology 2004 — 2009
Bachelor's Degree, Computer Information Science: Web & Application Development
Highmark January 2011 - Present
Highmark May 1998 - December 2010
Development Dimensions International June 1982 - May 1998
Skills
IT Governance, Business Analysis
Education
Robert Morris University 1982 — 1985
BS, Information Systems
Highmark December 1996 - Present
Skills
Actuarial Science, Health Insurance, Underwriting, Employee Benefits, Health Care Reform, Actuarial Consulting, Actuaries, General Insurance
Education
Penn State University 1992 — 1996
BS, Actuarial Science
Amtrak January 2013 - Present
Best Buy October 2012 - January 2013
Tollos, Inc. July 2012 - January 2013
University of Pittsburgh January 2012 - February 2012
Adonai Center for Black Males June 2010 - July 2011
Pittsburgh Cares September 2010 - June 2011
Highmark September 2009 - November 2009
Highmark May 2009 - September 2009
Skills
Leadership, Strategic Planning, Event Management, Inventory Management, Project Planning, Research, Team Leadership, Microsoft Excel, Public Relations, Program Management, Retail, Leadership Development, Event Planning, Customer Service, Public Speaking
Education
Point Park University 2004 — 2009
B.S., Business Managament
Wilkinsburg High School 2000 — 2004
Covestro September 2015 - Present
Bayer MaterialScience August 2014 - August 2015
Highmark February 2012 - August 2014
Media Star Promotions March 2009 - June 2010
GameStop November 2008 - August 2009
Skills
SQL, Java, Databases, Windows, Unix, Oracle, Management, Linux, Visual Studio, Microsoft Office, SDLC, SharePoint, Business Analysis, Data Analysis, Microsoft SQL Server, HTML, Software Development, Project Management, Visio, Team Leadership, Requirements Analysis, Requirements Gathering, Microsoft Excel, Testing, Visual Basic, MS Project, PowerPoint, Microsoft Word, Six Sigma, Quality Assurance, System Administration
Education
Robert Morris University 2010 — 2012
Masters of Science, Information Security and Assurance
Robert Morris University 2005 — 2010
Bachelor of Science, Business Management
Highmark Blue Cross Blue Shield May 2012 - Present
HM Insurance Group February 2006 - May 2012
Highmark June 2000 - February 2006
Skills
Management, Insurance, Health Insurance, Invoicing, Claim, Employee Benefits, COBRA, Process Improvement, Business Analysis, Customer Service, Training, Brokers, Access
Education
Point Park University 2005 — 2007
Bachelors, Business Management
Mylan August 2013 - Present
Highmark May 2013 - August 2013
Aetna July 2010 - October 2012
Aetna June 2001 - June 2010
Aetna April 1994 - June 2001
Associated Communications Corporation April 1984 - April 1994
Skills
Distributed Systems, Insurance, Health Insurance, Process Improvement, Outlook, Vendor Management, Business Analysis, Strategic Planning, Customer Service, Access, Microsoft Office, HIPAA, Visio, Project Management, Healthcare, Call Center, SharePoint, SDLC, Risk Management, Software Documentation, Cross-functional Team..., Strategic Leadership, Technical Leadership, Technical Presentations, Technical Support, Organizational..., Organizational Structure, Organizational Culture, Desktop Deployment, Process Automation, Help Desk Support, Virtualization, Virtual PC, Application..., Knowledge Management, Asset Managment, Microsoft Excel, General Ledger, Hardware, Innovation, Leadership, Outsourcing, IT Operations, IT Operations Management, IT Infrastructure..., Social Networking, Problem Solving, Call Centers, Management, Program Management
Education
Robert Morris University 2005 — 2007
2007, BS, Organizational Leadership
Robert Morris University 1989 — 1992
Bachelor of Science in Organizational Leadership, Bachelor of Science in Organizational Leadership
ICM School of Business 1982 — 1984
Associate, Accounting and Computer Science
Highmark May 2013 - Present
Future Stars Athletics March 2005 - Present
Skills
Strategic Planning, Account Management, Customer Service, Event Management, Event Planning, Hospitals, Fundraising, Leadership, Marketing, Marketing Strategy, Microsoft Office, New Business Development, Nonprofits, Process Improvement, Project Management, Public Relations
Education
Point Park University 1997 — 2001
Master of Arts Degree, Journalism and Mass Communications
Robert Morris University 1989 — 1994
Bachelors of Science, Business Administration
Acosta Sales & Marketing April 2015 - Present
St. John Holdings, Inc. April 2014 - Present
Johnson O'Hare February 2011 - November 2013
Highmark July 2007 - January 2011
Skills
Training, Microsoft Excel, Access, Process Improvement, Retail, Sales, Budgets, Time Management, Project Management, Merchandising, Purchasing, Negotiation, Human Resources, Analysis, Procurement, Team Building, Data Analysis, Leadership, Forecasting, Inventory Management, Leadership Development, Microsoft Office, Business Analysis, Management, Customer Service, Performance Management, Strategic Planning
Education
Central Pennsylvania College 2008 — 2015
BUSINESS ADMINISTRATION - BACHELOR OF APPLIED SCIENCE DEGREE, Business Managment, Marketing and Human Resources, GPA - 3.8
Central Pennsylvania College 2008 — 2010
HUMAN RESOURCES CERTIFICATE, HUMAN RESOURCES, GPA - 3.8
Pennsylvania College of Technology 2002 — 2005
BUSINESS ADMINISTRATION - ASSOCIATE OF APPLIED SCIENCE DEGREE, Business and Managment
Highmark September 2011 - Present
Coventry Health Care May 2010 - September 2011
Skills
Health Insurance, Actuarial Science
Education
Robert Morris University 2006 — 2011
Highmark July 2013 - Present
CIGNA Healthcare September 2010 - July 2013
UPMC Presbyterian September 2008 - September 2010
Wellspring Weightloss Camp June 2008 - August 2008
Skills
Certification in Adult..., Weight Management, Nutrition, Nutrition Education, Health Education, Nutritional Counseling, Lifestyle, Motivational..., Weight, Employee Wellness..., Employee Wellness, Behavior Change, Health Insurance, Health Promotion
Education
Point Park University 2013 — 2016
Master of Business Administration (M.B.A.)
The Ohio State University 2004 — 2008
Bachelor of Science, Medical Dietetics
Sisterson & Co. LLP September 2014 - Present
Seton Hill University February 2012 - May 2014
Highmark May 2013 - August 2013
Skills
Accounting, Finance, Microsoft Office, Microsoft Excel, Microsoft Word, Financial Analysis, Team Leadership, Time Management, Problem Solving, Communication, Academic Tutoring, Tax Preparation, Income Tax, Economics, Teamwork, Financial Accounting, Sports
Education
Robert Morris University 2015 — 2017
Master of Business Administration (M.B.A.)
Seton Hill University 2010 — 2014
Bachelor's Degree, Accounting
Peters Township High School 2006 — 2010
Highmark May 2012 - Present
HM Insurance Group February 2006 - May 2012
Highmark June 2000 - February 2006
BC of Westen PA June 1995 - June 2000
Skills
Process Improvement, Healthcare, Customer Relations, Insurance, Microsoft Office, Team Building, Organizational..., Coaching, Talent Management, Customer Service, Management, Analysis
Education
Point Park University 2005 — 2007
Bachelors, Business
Highmark June 2013 - Present
Education
Pennsylvania State University-Erie Campus 2009 — 2013
Highmark April 1998 - Present
Highmark Blue Cross Blue Shield March 1992 - April 1998
Skills
Health Insurance, PeopleSoft, Security, Testing, Business Analysis, Process Improvement, Visio, Analysis, Insurance, Data Analysis, Requirements Gathering, Access, Risk Management
Education
Penn State University 1989 — 1991
Bachelor of Business Administration (B.B.A.), Marketing
Highmark Inc. September 2014 - Present
Highmark December 2013 - September 2014
Highmark April 2013 - December 2013
Highmark November 2010 - May 2013
Highmark June 2008 - November 2010
Highmark February 2004 - June 2008
Highmark May 1999 - February 2004
Skills
Program Management, Strategy, Product Management, Management, Strategic Planning, Product Development, Medicare, Project Planning, Medicare Part D, Testing, Health Insurance, Insurance
Education
Robert Morris University
Highmark October 2011 - Present
Education
Robert Morris University 2011 — 2015
Master of Business Administration (MBA)
Robert Morris University 2005 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Navigant 2002 - Present
BearingPoint 2001 - 2002
Arthur Andersen Business Consulting 1998 - 2001
Highmark 1997 - 1998
Skills
Public Speaking, Strategic Planning, Customer Service, Revenue Cycle, Revenue Analysis, Revenue Recognition, Financial Analysis, ICD-10, Business Process..., Lean Transformation, Hospitals, Workshop Facilitation, PMO, Project Management, healthcare reform, ACOs, Population Health, Revenue Cycle Management, Medical Coding, Management Consulting, Healthcare Consulting, Strategic Consulting, Healthcare, Healthcare Management, Healthcare Industry, Healthcare Analytics, business office, Denial Management, Patient Access, Patient Financial..., Healthcare Information..., Healthcare Workflow..., Net Revenue Improvement
Education
Penn State University 1994 — 1998
Bachelor's degree, Health Policy Administration and Business
Permiti LLC February 2014 - Present
Sabika February 2011 - Present
Highmark May 2006 - February 2014
Skills
Account Management, Luxury Goods, Customer Service, Insurance, Employee Benefits, Selling, Time Management, Sales, Negotiation, Customer Retention, Management, Leadership, Call Centers, Training, Finance, Sales Management, Health Insurance, Process Improvement, Managed Care, Disability Insurance
Education
Point Park University 2015 — 2016
Master of Business Administration (MBA), Management and Health Systems
Geneva College 2013 — 2015
Master of Science Organizational Leadership
Duquesne University 2005 — 2007
Master of Science, Business Ethics
Duquesne University 1996 — 2000
Bachelor's degree, Accounting
PNC March 2015 - Present
PNC March 2013 - March 2015
PNC March 2011 - March 2013
Highmark October 2005 - March 2011
Ariba March 2004 - October 2005
Skills
Scrum Master, Agile Project Management, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C, Java, Experienced Business..., Process Modeling, Web Applications, ETL, Business Process..., Analysis of business...
Education
Robert Morris University 2004 — 2006
Master's degree, Management Information Systems, General
Highmark Inc. June 2014 - Present
Highmark October 2005 - June 2014
Skills
Business Analysis, Claim, Insurance, Analysis, Process Improvement
Education
Life Christian University 2008 — 2010
Master of Arts (M.A.), Theology/Theological Studies
Point Park University 1983 — 1987
Bachelor's degree, Accounting