Infosys BPO
Infosys BPM the business process management subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing solutions. CEO: Anantha Radhakrishnan CFO: Nishit Shah Number of employees: 36,926 as of September, 2018 Headquarters: Bengaluru, India Parent organization: Infosys Subsidiaries: Infosys McCamish Systems LLC,
Infosys BPO List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Infosys BPO. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Infosys BPO Employees
Gaudí July 2015 - Present
Infosys BPO September 2014 - June 2015
Infosys BPO January 2014 - June 2015
Join2buy July 2013 - December 2013
GameStop April 2012 - December 2012
Accessorize Nord Italia November 2011 - March 2012
Io Bimbo September 2011 - November 2011
GameStop March 2007 - August 2011
Golden Lady Company September 2005 - October 2006
Franco Gioielli April 2003 - November 2004
Skills
Sales Management, Merchandising, Visual Merchandising, Retail, Store Management, Recruiting, Sales, Customer Service, Teamwork, Social Networking, Team Building, Human Resources, Performance Management, Team Management, Employee Relations, Assistenza clienti, Gestione punti vendita, Commercio al dettaglio, Visual merchandising, Team building, Lavoro di squadra, Relazioni con i..., Vendite, Gestione vendite, Gestione delle..., Social networking
Education
Università degli Studi di Padova 1996 — 2003
Laurea, Scienze dell'Educazione
Liceo Scientifico Statale "T.L.Caro" Camposampiero 1990 — 1996
Diploma, Scientific
Infosys BPO May 2013 - August 2013
Hackensack University Medical Center June 2012 - August 2012
Skills
Microsoft Office, Proofreading, Creative Writing, Editing, Windows, Technical Writing, Legal Research, English, Team Leadership
Education
University of Pennsylvania Law School 2015 — 2018
Juris Doctor (J.D.)
Vanderbilt University 2011 — 2015
Bachelor's Degree, English
Montgomery High School 2007 — 2011
High School Diploma
Indian Health Service at Trenton Community Clinic February 2010 - Present
Infosys BPO April 2005 - August 2009
Philips General Purchasing ( European Shared Service Center ) 2005 - 2009
Philips 2005 - 2007
Skills
Customer Service, Training, Microsoft Excel, Process Improvement, Microsoft Office
Education
University of Lodz 1999 — 2004
masters, International Relations and Political Studies
Infosys BPO June 2013 - January 2014
Skills
Web Design, advance excel, Interpersonal Leadership
Education
University of Illinois Springfield 2015 — 2017
Master of Science (M.S.), Management Information Systems, General
University of Pune 2011 — 2013
Master's degree, Human Resources Management/Personnel Administration, General
Disha institute of management & technology 2006 — 2010
Bachelor of Engineering (B.E.), Computer Engineering, 6.4 CPI
Chhattisghar swami vivkeanada technical university
B.E, English
Disha Institute Of Mgmt & Technology (DIMAT)
MGM Higher Seconday school Raipur
SINHGAD INSTITUTE OF MANAGEMENT AND COMPUTER APPLICATION (SIMCA)
MBA, Human Resource
Impiger Technologies April 2013 - August 2013
HCL Technologies November 2010 - April 2013
Infosys BPO May 2010 - November 2010
KPIT Cummins Infosystems Limited April 2009 - May 2010
Wipro Technologies September 2009 - November 2009
Skills
Market Research, Marketing, Strategy, Knowledge Management, Brand Management, Content Management, Vendor Management, Online Marketing, Competitive Analysis, CRM, Analytics, Social Media Marketing, Business Analysis, Written & Oral..., Reliable, Product Marketing, Management, Team Management, Marketing Strategy, Telecommunications, SEO, SEM, Product Management, Business Intelligence, Sales, Business Development, Solution Architecture
Education
S.P. Jain Institute of Management & Research 2007 — 2009
Post Graduate Diploma in Management, Systems
Virginia Polytechnic Institute and State University - Pamplin College of Business 2007 — 2008
Masters, Information Technology
BCIDS 2006 — 2007
P.P.M, Management and IT
Bhavans College 2004 — 2007
BSc.I.T, Information Technology
Bhavans Junior College 2004 — 2006
Higher, HSC
Infosys BPO August 2013 - January 2015
Infosys April 2011 - August 2013
Soliciting Solutions LLC October 2009 - April 2011
Penguin Windows March 2009 - October 2009
US Xpress April 2008 - August 2008
City of Chattanooga June 2006 - October 2007
U-Haul International, Inc. May 2002 - August 2005
Skills
Interviews, Training, Human Resources, Employee Relations, Performance Management, HRIS, Leadership, Microsoft Office, Talent Acquisition, Organizational...
Education
The University of Tennessee at Chattanooga 2005 — 2007
Master of Science, Industrial Organizational Psychology
University of Arizona 2001 — 2005
Bachelor of Arts, Psychology
Infosys BPO May 2009 - Present
BT India Pvt Ltd. August 2007 - May 2009
Agilent Technologies May 2004 - July 2007
Education
Sikkim Manipal University - Distance Education 2002 — 2004
Master of Business Administration (M.B.A.), Finance, General
ExxonMobil March 2015 - August 2015
ExxonMobil May 2014 - March 2015
Infosys BPO July 2013 - January 2014
Polska Akcja Humanitarna December 2012 - June 2013
Hope and Homes for Children June 2011 - August 2011
Hope and Homes for Children August 2010 - October 2010
Hollanddak BV June 2010 - August 2010
Tailormade Grafisch Maatwerk May 2007 - September 2008
Aannemingsbedrijf Driessen BV September 2003 - April 2007
Groen en Partners BV September 2005 - January 2006
Skills
International..., Sustainable Development, SAP, Qualitative Research, Report Writing, Procurement, Supply Chain Management, Adobe Creative Suite, Program Evaluation, Tableau, Microsoft Office
Education
The University of Birmingham 2011 — 2015
Master of Philosophy (MPhil), African Studies
The University of Birmingham 2008 — 2011
Bachelor of Arts (BA), African Studies with Development, First Class
Grafisch Lyceum Utrecht 2002 — 2006
MBO (BOL Level 4) Graphic Intermediary
US Tech Solutions August 2012 - Present
ERP and ERP Corp August 2011 - July 2012
Infosys BPO May 2008 - June 2009
Skills
Technical Recruiting, Benefits Negotiation, Screening, Sourcing, Contract Recruitment, Recruiting, IT Recruitment, Internet Recruiting, Vendor Management, SDLC, Screening Resumes, Applicant Tracking..., Temporary Placement, Staffing Services, Talent Management, Consulting, Interviews, Recruitments, Permanent Placement, Resource Management, Networking, Hiring, Onboarding, College Recruiting, Training, Information Technology
Education
Kendriya Vidyalaya 1993 — 2000
Vanitha Mahavidyalaya, Political Economy
UnitedHealth Group March 2014 - Present
Syntel February 2010 - March 2014
Infosys BPO November 2008 - January 2010
SEED Infotech September 2006 - August 2008
Skills
QTP, VBScript, C#, Coded UI, Microsoft SQL Server, Rally, ALM, Manual Testing, Test Automation, Quality Center, SoapUI, SOA, SDLC, Requirements Analysis, Test Management, Test Planning, Regression Testing, Software Quality..., Performance Testing, Agile Testing, Functional Testing, Agile Methodologies, SQL, Test Strategy, STLC, Waterfall, HP QTP
Education
Nagpur University 2004 — 2008
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
Siemens PLM Software February 2015 - Present
University of Cincinnati September 2010 - December 2014
Dassault Systemes SolidWorks Corp October 2012 - October 2013
Siemens PLM Software August 2011 - February 2012
Tata Technologies October 2009 - November 2010
3DPLM Software Solutions Ltd. December 2007 - May 2009
Geometric Ltd. 2007 - 2009
Infosys BPO September 2007 - December 2007
RMCET, Mumbai University, Mumbai, India 2006 - 2007
Skills
Product Lifecycle..., NX Unigraphics, Teamcenter, C++, CAD, C, Solidworks, Visual Basic, Programming, Testing, Requirements Analysis, Development Tools, DevOps Unified GUI, CAD/CAM, XML, Matlab, Tortoise SVN, CAA, Catia
Education
University of Cincinnati 2010 — 2012
Masters, Mechanical
R.M.C.E.T., Mumbai University 2001 — 2006
Bachelors, Mechanical
Shivaji University 1999 — 2001
Higher Secondary, Science
Infosys BPO March 2014 - Present
DFWSportssource.com 2011 - 2014
Blue lynx 2012 - 2013
Lennox International April 2011 - August 2012
KDFW/FOX 4 February 2006 - February 2011
COMP USA January 2005 - April 2007
Skills
Sap,Oracle, Great..., Invoicing, PeopleSoft, Customer Service, Accounts Payable, Budgets, Payroll, Human Resources, Training, Sales, Microsoft Excel, Billing Systems, Accounting, Salesforce.com, Pocits, Siebel, ASAP, Tax-exempt
Education
University of North Texas 1995 — 1996
Criminal Justice and Corrections
Texas Tech University 1992 — 1994
Accounting and Finance
Infosys BPO January 2014 - Present
McCamish Systems, an Infosys Company May 2013 - January 2014
McCamish Systems, an Infosys Company April 2011 - April 2013
Skills
User Acceptance Testing, SDLC, Customer Service, Microsoft Excel, Insurance, Business Requirements, Microsoft Office, PowerPoint, Quality Center, Requirements Gathering, Microsoft Word, Requirements Analysis, Business Analysis, Waterfall, Quality Assurance, SharePoint, Software Project..., Process Improvement, Project Management
Education
Sarasota Academy of Christian Counseling 2015 — 2017
Bachelor's Degree, NCCA - National Christian Counselors Association
Baldwin High School, Pittsburgh, PA
Business
Kennesaw State University
Infosys BPO December 2014 - Present
University of Puerto Rico, Mayaguez Campus August 2010 - December 2014
Oriental Bank, Puerto Rico June 2013 - August 2013
U.S. Census Bureau June 2012 - August 2012
Rodríguez, Rivera & Toro P.S.C. January 2010 - April 2010
Rodríguez, Rivera & Toro P.S.C. January 2009 - April 2009
H&R Block Business Services January 2008 - April 2008
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Research, PowerPoint, Customer Service, Accounting, Leadership, Team Leadership, Higher Education, Photoshop, Public Relations, Data Analysis, Access, Spanish
Education
University of Puerto Rico-Mayaguez 2010 — 2014
Master's degree, Operations Management, 4.00/4.00
University of Puerto Rico-Mayaguez 2004 — 2009
BSBA, Accounting and Information Systems
Colegio Presbiteriano Pablo Casasus 1990 — 2004
High School Diploma
Infosys BPO October 2014 - Present
Target April 2013 - August 2014
Target August 2011 - April 2013
Skills
Customer Service, Physical Security, Marksmanship, Work Ethic, Team Leadership, Teamwork, Information Security, Conducting Interviews, External Investigations, Theft Prevention, Internal Theft..., Consumer Electronics, CCTV, Camera Operating, Graphic Design
Education
Minnesota State Community and Technical College 2006 — 2008
Associate of Arts and Sciences (AAS), Graphic Design Technology
Infosys BPO June 2014 - June 2015
Bharat Heavy Electricals Limited Corporate R&D May 2013 - June 2013
Vijai Electricals Limited - Acquired by Toshiba India May 2012 - May 2012
ROBOSAPIENS TECHNOLOGIES Pvt. Ltd. May 2011 - May 2011
Skills
Robotics, C, Embedded Systems, Matlab, ASP.NET, ADO.NET, C#, Microsoft SQL Server, Core Java, c++ coding, HTML5, Sharepoint 2010
Education
Ira A. Fulton Schools of Engineering at Arizona State University 2015 — 2017
Master’s Degree, Electrical Engineering
GITAM UNIVERSITY 2010 — 2014
Engineer's Degree, Electrical and Electronics Engineering, 8.32/10, First Class with Distinction
DAV Public School 1995 — 2007
AISSE, CBSE, 87%
Infosys BPO May 2014 - Present
The Arc of Dallas March 2011 - Present
Regions Financial Corporation September 2013 - May 2014
Merrill Lynch January 2002 - September 2013
San Deigo Padres June 1999 - March 2002
Skills
Special Needs Planning, Retirement Income..., Trust Services, Business Analysis, Investments, Wealth Management, Asset Management, Retirement, Public Speaking, Asset Managment, Strategic Planning, Small Business, Special Education, Retirement Planning, Portfolio Management, Securities, Insurance, Finance, Strategy, Mergers & Acquisitions, Credit, Banking, Financial Services, Leadership, Customer Service, Team Building
Education
University of North Alabama
Master of Business Administration (MBA), New Venture Management
University of North Alabama
Bachelor of Business Administration (BBA), Banking, Corporate, Finance, and Securities Law
Axiom May 2014 - Present
Infosys BPO January 2014 - May 2014
Bayne Law Group LLC May 2013 - January 2014
US Tech Solutions September 2012 - May 2013
Agennix September 2011 - September 2012
Catalent August 2009 - September 2011
Various October 2007 - August 2009
Arbinet May 2006 - October 2007
Skills
Legal Writing, Legal Research, Contract Negotiation, Negotiation, Contract Management, Licensing, Research, Telecommunications, PowerPoint, Leadership, Management, Customer Service, Analysis, Document Review, Healthcare Information..., Information Technology
Education
Seton Hall University School of Law 1999 — 2001
Juris Doctor, Law
SHEPHERD COLLEGE 1991 — 1996
BA, Cum Laude English Literature
President's Choice Financial September 2014 - Present
Royal Bank of Canada August 2010 - September 2014
Royal Bank of Canada August 2008 - August 2010
HSBC December 2006 - February 2008
Infosys BPO June 2006 - November 2006
@Futures LLC September 2005 - January 2006
Hood College August 2004 - July 2005
Skills
Analytics, SAS, Banking, Analysis, Credit Cards, Predictive Modeling, Statistics, Business Analysis, Risk Management
Education
University of Delaware
Doctor of Philosophy (PhD), Economics
Goldman Sachs January 2014 - Present
Goldman Sachs January 2012 - December 2013
Goldman Sachs June 2010 - December 2011
Tata Consultancy Services March 2008 - May 2010
Infosys BPO September 2007 - February 2008
Skills
Unix, Perl, C++, SQL, PL/SQL, Java, Visual Studio, Databases, SDLC, Equities, SSAS 2008, SSIS 2008, Autosys, R
Education
University of Pune 2003 — 2007
B.E, Computer Science, Distinction
Kendriya Vidyalaya 2002 — 2003
12th, Information Practices, School Topper
Kendriya Vidyalaya 2000 — 2001
10th, Science, School Topper
Infosys BPO November 2013 - Present
Honeywell Aerospace July 2008 - November 2013
ZEAM Consulting Services September 2005 - November 2007
Skills
Human Resources, Employee Relations, Workforce Planning, Talent Acquisition, Management, Talent Management, Project Management, Performance Management, Leadership, Staffing, Training and Development, Compensation & Benefit, Employee Engagement, Employee Referral..., Employee Surveys, Employee Training, Project Coordination, Project Planning, Coaching, Executive Coaching, Team Building, Conflict Resolution
Education
University of Puerto Rico-Mayaguez 1998 — 2003
Bachelor's Degree, Human Resources Management and Services
Nike February 2014 - May 2015
RecordKeeper Systems LLC. October 2011 - March 2014
Infosys BPO January 2011 - March 2014
ODI Technologies, Inc. May 2013 - January 2014
Intel Corporation (through CDI) February 2009 - January 2011
Intel Corporation (through CDI) June 2006 - January 2011
Tully's Coffee September 2002 - June 2004
Wine.Com September 2000 - August 2001
Wineshopper.com September 2000 - January 2001
website pros March 2000 - August 2000
Skills
Web Development, CSS, HTML + CSS, Photoshop, Requirements Gathering, User Interface Design, Agile Methodologies, User Experience, CMS, Project Implementation, Web Design, HTML, Enterprise Content..., Project Planning, Web Project Management, JavaScript, WordPress, Social Media, Web Analytics, Transition Management, Usability, CRM, Software Development, Project Management, Information Architecture, HTML/XML, XHTML, Semantic Web, Template Design, Dreamweaver, Business Analysis, Business Intelligence, SEO, B2B eCommerce, Graphic Design, Database Marketing, Staff Management, Team Leadership, SharePoint, Training & Development, Training Delivery, Team Management, Time Management, FileMaker, Cross-functional Team..., Adobe Design Programs, Product Development, Requirements Analysis, JIRA, Process Improvement
Education
University of Minnesota-Twin Cities 2001 — 2001
Bachelor of Arts
University of Virginia
Sony Music Entertainment April 2015 - Present
Infosys BPO February 2011 - April 2015
Schindler Elevator Corporation September 2008 - February 2011
Ernst & Young July 2006 - September 2008
Maplewood Building Specialties May 2000 - June 2006
Cintas Corporation #62 May 2005 - August 2005
Skills
Procurement, Strategic Sourcing, Vendor Management, Contract Negotiation, Sourcing, Contract Management, Project Management, Supply Chain Management, Negotiation, Program Management, Supplier Negotiation, Supply Chain, Management, Process Improvement, SAP, Ariba, Strategy, CRM, Strategic Planning, Data Analysis, Program Development, Supplier Diversity, Inventory Management, Forecasting, eSourcing, Purchasing, Analysis, Supply Management, Business Process, Outsourcing, Supplier Management, Microsoft, Contract Negotiations, Supplier Negotiations, Spend Analysis, Account Management, Business Process..., E-procurement, Operations Management, Materials Management, Procure-to-Pay, Change Management, Supplier Evaluation, Logistics, Finance, RFP, Supply Chain..., Team Management, Project Planning, Coaching
Education
Rutgers University-New Brunswick 2009 — 2009
Purchasing Academy Certification of Completion, Supply Chain Management
University of Hartford 2002 — 2006
Bachelor's of Science, Business Administration
Infosys BPO June 2014 - Present
All Saints Anglican Church January 2012 - Present
InSource Technical Group January 2014 - June 2014
Wisconsin State Department of Transportation (DOT-DBM-BITS - Modal Devt. Unit) June 2013 - August 2013
Victory Resources, Inc. December 2005 - November 2008
Stanqeen Investment Ltd August 2003 - August 2006
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Research, Microsoft Excel, Windows, HTML, Photoshop, Public Speaking, CSS, Training, Access, Troubleshooting, Databases, Visio, SQL, Analysis, Management, Leadership
Education
University of Wisconsin-Milwaukee 2010 — 2013
BSC, Information Science and Technology
Nashville State Community College 2000 — 2002
Associate of Applied Science (AAS), Computer Technology
Infosys BPO 2013 - Present
Integreon 2010 - 2013
Integreon 2008 - 2010
University of St. Thomas - School of Law 2006 - 2010
Zimmerman Reed 2006 - 2008
William Mitchell College of Law 2005 - 2007
Dakota County 2002 - 2006
State of Minnesota 1999 - 2001
Skills
Legal Research, Contract Review, Litigation Support, Negotiation, Document Review, Program Management, Project Management, Management, Account Management, Operations Management, Business Transformation, Solution Implementation, Service Implementation, Service Delivery, Service Management, Managed Services, Full P&L Responsibility, Due Diligence, International Law, International Project..., International, Outsourcing, Offshore Outsourcing, Legal Process..., General Corporate..., Trial Practice, Jury Trials, Litigation, Civil Litigation, Commercial Litigation, Business Development, New Business Development, Global Business..., International Business..., Asia Business..., Executive Management, Thought Leadership, Contract Management
Education
University of Saint Thomas - School of Business
MBA, Business - Management
William Mitchell College of Law
JD, Law
St. Olaf College 1993 — 1997
BA, Political Science
Infosys BPO March 2014 - Present
European Commission March 2014 - March 2014
CSM (Chantiers Sociaux Marocains) Fida October 2013 - October 2013
UNIDO April 2013 - August 2013
UNDP May 2012 - September 2012
Skills
International Trade, International..., Russian, French, Multicultural..., German, Swedish, Business English, Foreign Economic..., International Commerce, EU Law, principles of Islamic..., Legal Translation, Teaching, Website Administration, Website Updating, Firebug, Flexibility, International Relations, SAP
Education
Université Robert Schuman (Strasbourg III) 2012 — 2013
Master 2 droit bancaire et financier
Universiteit van Tilburg / Tilburg University 2012 — 2012
Erasmus Mundus Master
Universidad de Deusto 2011 — 2013
Erasmus Mundus Master
Åsa folkhögskola 2009 — 2009
BSU, International Relations Faculty 2003 — 2008
Bachelor's degree
411 DTLA June 2015 - Present
Gameloft July 2014 - June 2015
Image Metrics July 2014 - July 2014
Keck Medical School of USC May 2012 - December 2012
Infosys BPO January 2010 - December 2011
Skills
JavaScript, Microsoft SQL Server, HTML, CSS, Objective-C, Android, Servlets, Unity3D, OGRE, Visual C#, Visual C++, Cocos2d, SQL, C#, C++, Game Programming, Java, Visual Studio, C, JSON, Android Development, Subversion, XML, Programming, Software Development, iOS Development
Education
University of Southern California 2012 — 2013
Master's degree, Computer Science - Game Development
PES Institute of Technology 2005 — 2009
Bachelor of Engineering (B.E.), Computer Science
IBM May 2006 - Present
Wipro BPO Solutions Limited 2004 - 2005
Infosys BPO October 2003 - June 2004
Dell May 2002 - October 2003
Skills
Service Delivery, Transition Management, Sla, BPO, Vendor Management, Outsourcing, ITIL, IT Service Management, Service Management, Incident Management, Offshoring, Team Management, Pre-sales, Global Delivery, PMP, Process Management, IT Operations, Business Analysis, Project Delivery, IT Outsourcing, Resource Management, Solution Architecture, Management, Project Management, IT Strategy, Project Portfolio..., Program Management, PMO, SLA, Data Center
Education
Symbiosis institute of Management Studies 2005 — 2006
Certificate Course for Entrepreneurship Development & Management, Entrepreneurship Management
Mahatma Gandhi University 1997 — 2000
Bachelor's degree
HP Enterprise Services July 2011 - Present
Infosys BPO April 2008 - January 2011
Skills
ITIL, IT Service Management, Service Delivery, Process Improvement, Incident Management, Business Process, Vendor Management, Sla, IT Management, Project Management, Program Management, Change Management, Business Process..., Service Management, Outsourcing, IT Operations, Business Analysis, Team Management, Transition Management, Management, IT Strategy, Team Leadership, Analysis, Integration, Project Delivery, Project Portfolio...
Education
Sofia University St. Kliment Ohridski 1999 — 2005
Master, Education
Infosys February 2008 - Present
Kraft Foods Group September 2014 - December 2014
Mondelēz International November 2012 - September 2014
Kraft Foods November 2009 - November 2012
Baker Hughes May 2009 - September 2009
Adidas January 2009 - April 2009
Infosys BPO July 2008 - December 2008
Sysco April 2008 - June 2008
GMR Group July 2007 - January 2008
SAP April 2006 - January 2008
Skills
Java, JavaScript, Core Java, SAP Netweaver, SAP Portal, SAP MDM, SAP R/3, Enterprise Architecture, Enterprise Portals, ECC, BAPI, WebDynpro, SAP ERP, Solution Architecture, SAP Implementation, SDLC, Portals, Business Process, Requirements Analysis
Education
Jyothi Bala Mandir High School, Hyderabad 1991 — 1992
Maharshi Dayanand University
Master of Computer Science, Computers
Enterprise Holdings June 2015 - Present
The THUMBZZ Corporation November 2012 - Present
Almost Bullet Inspirations October 2008 - Present
Infosys BPO May 2013 - June 2014
Seedvo Communications February 2010 - May 2013
National Electronics Warranty (NEW) November 2008 - February 2010
EasyPay80 Incorporated, Atlanta, GA. October 2003 - August 2006
Interactive Media Corporation June 1997 - October 2003
CBS Outdoor August 1989 - March 1997
Skills
Advertising Sales, Social Media Marketing, Certified EKG Technician, Phlebotomists, Nursing, Licensed Professional..., New Business..., General Management, Employee Training, Call Center Development, Customer Service, Technical Support, CEOs, Marketing Strategy, Medical Terminology, Project Management, Microsoft Word, Advertising
Education
Southern Polytechnic State University 2011 — 2014
Biology Pre-Health Professional, 3.7
Infosys BPO January 2013 - Present
Infosys BPO October 2008 - December 2012
Infosys BPO December 2006 - September 2008
Infosys BPO June 2005 - August 2006
Skills
Transitions, People Management, Six Sigma, SAP, PeopleSoft, business analytics, Procurement, BPO, Analytics, Business Analytics, Business Process, CRM, Management, Operations Management, Process Improvement, Requirements Analysis, Team Management, Vendor Management, Outsourcing, Process Excellence, Training, Recruiting
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2008 — 2010
Master of Business Administration (MBA), HR, A
Jyotinivas College 2002 — 2005
Bachelor of Business Management (B.B.M.), Marketing/Marketing Management, General
Kendriya Vidyalaya, Mumbai
Infosys BPO 2010 - 2011
Genuine Parts Company March 1999 - December 2006
Lehman Brothers February 1992 - May 1997
Skills
Purchasing Agents, Buyer
Education
University of Phoenix 2012 — 2017
Accounting, Accounting and Finance
University of New Orleans 1983 — 1983
Louisiana State University 1981 — 1983
Infosys BPO July 2014 - Present
Infosys BPO April 2011 - Present
Infosys BPO October 2011 - June 2014
Infosys BPO April 2010 - March 2011
Infosys BPO October 2007 - March 2010
Infosys BPO June 2006 - September 2007
Skills
Operations Management, CRM, Procurement, Vendor Management, Six Sigma, Management, Team Management, Transition Management, Microsoft Office, Outsourcing, Telecommunications, Project Management, Training, Process Improvement, Shared Services, Training & Development, Client Relationship..., Staff Mentoring, Staff Supervision, Team Leadership, Service Delivery, BPO, Business Process, SLA, Process Assessment, Project Governance
Education
Aptech Computer Education 2003 — 2005
Higher Diploma in Software Engineering, Frontpage, XML, ASP.net, MS Excel, MS Access, B-
University of Pune 2002 — 2005
Bachelor’s Degree, Business/Commerce, General
Infosys BPO April 2015 - Present
CPA Global March 2009 - January 2015
Spriggs & Hollingsworth April 2001 - January 2009
Arter & Hadden, LLP September 1999 - April 2001
SAIC August 1994 - May 1996
Skills
Document Review, Litigation, Legal Research, Legal Assistance, Due Diligence, Legal Process..., Litigation Support, Intellectual Property, Commercial Litigation, Legal Writing, Civil Litigation, Product Liability, Arbitration, Corporate Law, Employment Law, Trademarks, Patents, International Law
Education
The George Washington University Law School 1996 — 1999
J.D., Law
The George Washington University 1993 — 1995
M.A., International Relations - National Security Policy
The College of William and Mary 1989 — 1993
B.A., Government and Economics, High Honors in Government, May 1993
London School of Economics and Political Science 1991 — 1992
General Certificate, Economics & Politics
Hanger, Inc. December 2014 - Present
ALK Abello July 2013 - November 2014
Capgemini March 2009 - March 2010
Infosys BPO October 2007 - February 2009
Philips November 2004 - October 2007
Coimbatore Capital April 2000 - October 2004
Skills
Accounts Payable, Process Improvement, SAP, Sarbanes-Oxley Act, ERP, Business Process..., Business Process, Business Analysis, Accounts Receivable, Accounting
Education
Manipal Academy of Higher Education 2000 — 2002
Post Graduate Diploma in Information Technology, Information Technology
University of Kerala 1995 — 1998
Bachelor of Commerce (B.Com.), Accounting and Finance
Apidel Technologies August 2012 - Present
Collabera (Formerly GCI) May 2007 - October 2012
Infosys BPO June 2006 - May 2007
Skills
Human Resources, Microsoft Office, Relationship Building &..., Resource Management, Organizational..., Business Planning, Strategic Planning, Staff Augmentation, Inter-personal, Technical Recruiting, Management, Employee Relations, Training, Vendor Management, Recruiting, Sourcing, Process Improvement, SDLC, Talent Acquisition, Employee Engagement, Team Management, Performance Appraisal, Leadership, Business Development, Applicant Tracking..., HRIS, Benefits Negotiation, Negotiation, Strategy, Screening, Talent Management, Personnel Management, Networking, Screening Resumes, IT Recruitment, Contract Recruitment, Internet Recruiting, Staffing Services
Education
Symbiosis institute of Management Studies 2008 — 2011
MBA, Human Resource Management
Maharaja Sayajirao University of Baroda 2007 — 2009
Master of Commerce, Human Resource Management
Maharaja Sayajirao University of Baroda 2003 — 2006
Bachelor of Commerce, Finance and Accounts
Basil School 1988 — 2003
High School, Commerce
Xchanging June 2014 - Present
FXI October 2012 - June 2014
Infosys BPO August 2011 - September 2012
USM July 2010 - August 2011
Procurian March 2009 - July 2010
The Vanguard Group September 2008 - February 2009
Skills
Procurement, Inventory Management, Purchasing, Process Improvement, Contract Management, Consulting, Buying, Strategic Sourcing, Spot Buying, Supplier Negotiations, Data Manipulation, Articulation and..., Project Management, Deliverables, Training, Client Co-ordination, Supplier Negotiation, Analysis, Negotiation, CRM, Vendor Management, Sourcing, Management
Education
Penn State University 2003 — 2008
Bachelors of Science, Neuropsychology
Infosys BPO July 2015 - Present
Infosys BPO September 2012 - June 2015
Quatrro February 2007 - September 2012
Infosys BPO October 2005 - February 2007
Wipro November 2002 - October 2005
Perot Systems September 2000 - November 2002
Dusk Valley Technologies Ltd. 1999 - 2000
Essel Shyam June 1997 - October 1998
HCL Comnet Limited April 1996 - July 1996
Skills
P&L Accountability, Sales Management, Business Development, Direct Sales, Go-to-market Strategy, Channel Partners, Consulting, Program Management, BPO, Pre-sales, Solution Architecture, IT Solutions, Service Delivery, Operations Management, Change Management, Start-up Ventures, Outsourcing, Telecommunications, MIS, P&L Management, Leadership, Sales Operations, Executive Management, Management, Start-ups, CRM, Project Management
Education
Apeejay School of Marketing 1995 — 1997
PGDBM, Marketing & Finance
Nagpur University 1990 — 1994
BE, Electronics & Communication
Infosys BPO March 2013 - Present
GENPACT LLC January 2010 - February 2013
Genpact Insurance Administration Services Inc January 2010 - February 2013
PCCW International March 2008 - January 2010
Zenta February 2007 - March 2008
Outsourcing Solutions, Inc. 2006 - 2007
Sitel 1999 - 2006
Euler Hermes 1993 - 1999
JCPenney 1983 - 1993
Society Bancorp 1980 - 1983
Skills
Process Improvement, BPO, Outsourcing, Call Center, Vendor Management, Offshoring, Operations Management, Insurance, Financial Services, Sales Management, Call Centers, Business Process..., Team Management, Customer Retention, Customer Experience, Account Management, CRM, Leadership, Sales, Banking, Business Development, Executive Management, Management, Finance, Enterprise Software, New Business Development, Strategy, Performance Management, Marketing, Change Management, Business Transformation, Risk Management, Relationship Management, Management Consulting, Analytics, Program Management
Education
Marist College 1970 — 1976
B.S., Business Administration
Information Services Group (ISG) (formerly TPI) November 2011 - Present
Infosys BPO October 2009 - November 2011
Everest Group September 2006 - October 2009
Metromedia Restaurant Group April 2001 - August 2006
MindFlow Technologies April 2000 - April 2001
Yum! Brands (formerly Tricon Global Restaurants) October 1997 - April 2000
PepsiCo (formerly Pepsico Food Systems) March 1996 - October 1997
Price Waterhouse December 1992 - February 1996
Shell Mining Company October 1988 - November 1992
Tennessee Valley Authority June 1987 - September 1988
Skills
Management Consulting, Business Transformation, Business Transformation..., Strategic Business..., Senior Stakeholder..., Outsourcing, Transition Management, Process Consulting, Functional Consulting, Change Management, Finance Transformation, Global Finance, CFOs, Strategic Financial..., Contract Negotiation, Contract Management, Executive Management, Financial Statement..., Shared Services, Shared Service Center, Financial Reporting, Business Process..., Managerial Finance, Accounting, Management, Leadership, Business Process..., Strategy, Process Improvement, Analysis, Finance, Recruiting
Education
Jackson State University 1983 — 1987
BS, Accounting (cum laude)
Infosys BPO November 2013 - Present
Honeywell Aerospace March 2012 - October 2013
Honeywell International April 1989 - October 2013
Honeywell Aerospace 2006 - 2010
Skills
Six Sigma, Process Improvement, Cross-functional Team..., Continuous Improvement, Aerospace, Software Documentation, Quality Management, Supply Chain Management, Program Management, SAP, Quality Assurance, Operations Management, Procurement, Business Process..., Manufacturing, Project Planning, Analysis, Logistics, Vendor Management, Team Leadership
Education
University of Phoenix 2001 — 2007
BSBM/MBA, Business
Phoenix Institute of Technology 1987 — 1989
Associate of Science (AS), Industrial Electronics Technology/Technician
Syntel Inc August 2012 - Present
Tata Consultancy Services March 2011 - July 2012
Syntel LTD March 2010 - March 2011
HCL Technologies August 2007 - March 2010
Infosys BPO June 2006 - August 2007
Skills
Unix, Oracle SQL, Requirements Analysis, Business Analysis, Requirements Gathering, User Acceptance Testing, PL/SQL, Business Objects, Investment Banking, SDLC, Vendor Management, Informatica, Gap Analysis, Testing, Back Office, Derivatives, Capital Markets, Software Project..., Oracle 10g, OTC derivatives, Data Warehousing, Business Requirements, Data Migration
Education
Mangalore University 2003 — 2006
B.Sc., Mathematics, Chemistry and Physics, Destinction
Symbiosis Center for Distance Learning
PGDBA, Finance, First Class
Infosys BPO April 2015 - Present
McDonald's Corporation March 2012 - April 2015
Skills
Customer Service, Microsoft Word, Teamwork, Time Management, Management, Cashiering, Restaurants, Food Service
Education
North Dakota State University 2012 — 2017
University of Minnesota-Morris
Theatre Arts
Liberty Tax Service January 2013 - Present
Infosys BPO July 2013 - January 2014
Stonefield Apt. November 2012 - August 2013
Burns Ave Public School September 2008 - June 2012
Skills
Customer Service, Front Office Support, Call Centers, Data Entry, Microsoft Word, Windows, Microsoft Excel, Proficient Typing Skills
Education
Monroe College 2000 — 2002
Computer Science
Cartus May 2014 - January 2015
Brown Brothers Harriman June 2011 - September 2012
Infosys BPO June 2011 - September 2012
GENPACT April 2007 - May 2011
Skills
Process Improvement, Bank Reconciliation, Business Analysis, Oracle Applications, Advantage, Bids, TLM, DTC, Atlas, Microsoft Office, Bloomberg
Education
Kurukshetra University 2002 — 2005
Bachelor's degree, Commerce, 58%
Infosys BPO April 2013 - Present
Infosys BPO March 2010 - April 2013
Infosys BPO February 2009 - March 2010
Infosys BPO June 2006 - February 2009
Sify June 2005 - May 2006
TVS Motor Company May 2001 - June 2005
Skills
Business Development, Supply Chain Management, Procurement, Change Management, Service Delivery, Customer Service, CRM, BPO, Program Management, Account Management, Sales Management, Supply Chain, Outsourcing, Business Process, Management, Six Sigma, Team Management, Business Analysis, Business Intelligence, Consulting, Sourcing, Transition Management, Vendor Management
Education
T A Pai Management Institute 1999 — 2001
MBA, Marketing
Sri Krishnadevaraya University 1995 — 1998
Bachelor of Commerce (B.Com.), Accounting and Finance
Government Junior College, Kurnool 1993 — 1995
+2, Mathematics, Commerce & Economics
Fresenius Kabi USA June 2014 - Present
Infosys BPO September 2011 - June 2014
Amundi Alternative Investments August 2007 - September 2011
Unitrin, Inc 2005 - 2007
Skills
Financial Analysis, Budget Monitoring, Financial Forecasting, Financial Accounting, Data Analysis, Budgets, Variance Analysis, Bloomberg, Financial Reporting, Investments, Business Analysis, Financial Modeling, Accounting, Valuation, Analysis, Portfolio Management, Corporate Finance, Forecasting, Finance, Mutual Funds, Internal Audit, Due Diligence
Education
Northern Illinois University 2012 — 2013
Master of Business Administration (MBA), Finance
Northern Illinois University 2002 — 2005
Bachelors, Accounting
Harshwal & Company LLP - Certified Public Accountants June 2010 - Present
Infosys BPO October 2007 - May 2009
Sa-Dhan (Association of community finance institutions) March 2006 - October 2007
Skills
Auditing, Accounting, Internal Controls, Account Reconciliation, QuickBooks, Accounts Payable, Accounts Receivable, Finance, Analysis, Payroll, Financial Statements, Fixed Assets, Financial Accounting, Journal Entries, Income Tax, Assurance, Tax Returns, Bank Reconciliation, Financial Reporting, GAAP, General Ledger
Education
San Diego Community College
Obtained Accounting Credits to appear for the CPA examination
University Of North Bengal 2003 — 2005
Master of Arts (MA)
St. Josephs College, Darjeeling 2000 — 2003
Bachelor of Arts (BA)
Infosys BPO August 2014 - Present
First Student February 2013 - February 2014
First Student October 2012 - February 2014
Dairyland Buses Inc. August 2010 - May 2012
Skills
Public Relations, PowerPoint, Microsoft Excel, Microsoft Office, Leadership, Public Speaking, Customer Service, Microsoft Word, Strategic Planning, Recruiting, Community Outreach, Analysis, Human Resources, Interviews, Training, Applicant Tracking..., Social Media, Data Entry, Cold Calling, Transportation
Education
Ottawa University
Bachelor of Arts (BA), Human Resources Management, 3.92
Infosys Consulting, Inc. July 2012 - Present
Infosys Consulting, Inc. July 2010 - June 2012
Infosys July 2009 - June 2010
Infosys BPO June 2008 - June 2009
Infosys BPO October 2007 - May 2008
Progeon March 2006 - September 2007
FICCI December 2004 - March 2006
Jamia Milia Islamia University September 2004 - December 2004
Skills
SAS, Economics, Data Analysis, Analysis, Business Analysis, Time Series Analysis, Statistics, Business Strategy, Econometrics, Team Management, Market Research, Banking, Financial Modeling, Secondary Data Analysis, Econometric Modeling, Economic Research, Forecasting, Investment Banking, Macroeconomics, Research, Analytics, SPSS, Data Mining, Management, Quantitative Research, Qualitative Research, Statistical Modeling, EViews, Quantitative Analytics, Strategy, Management Consulting, Fixed Income, Business Intelligence, Business Analytics, Policy, Bloomberg, Policy Analysis, Process Improvement, Microsoft Excel, Microsoft Office, Business Process..., Market Analysis, Project Management, Predictive Analytics, Emerging Markets, Databases, Predictive Modeling, Strategic Planning, Segmentation, Competitive Analysis
Education
Presidency College 2002 — 2004
Masters (University of Calcutta), Applied Economics from Presidency College, Topped the batch with 72.3%
University of Calcutta 1999 — 2002
Bachelors, Economics Honours
Loreto Day School
H.S.
HP INC. September 2014 - Present
Infosys BPO November 2013 - September 2014
Honeywell Puerto Rico December 2012 - October 2013
Honeywell Puerto Rico March 2011 - November 2012
Tyco - Sensormatic Electronics PR April 1987 - July 2010
Skills
Process Improvement, ERP, Software Documentation, Microsoft Excel, Customer Service, SAP, Microsoft Office, Inventory Management, Budgets, Strategic Planning, Business Process..., Access, Microsoft Word, Quality Assurance, Change Management, Forecasting, Troubleshooting, Accounting, Problem Solving, Training
Education
Inter-American University of Puerto Rico-San Germán Campus 1997 — 2004
Master of Business Administration (MBA), Industrial Management
University of Puerto Rico-Mayaguez 1982 — 1986
Bachelor of Business Administration (BBA), Accounting
Infosys BPO May 2012 - Present
Tata Consultancy Services November 2010 - May 2012
eClerx services LTD. January 2009 - November 2010
Skills
MIS, Business Analysis, Data Analysis, Team Management, Data Mining, Transition Management, VBA, Analytics, Service Delivery, Vendor Management, Requirements Analysis, SQL, Business Intelligence, Analysis, Dashboard, SDLC, Outsourcing, Project Management, Solution Implementation, Business Process..., Operations Management, Requirements Gathering, Management
Education
University of Mumbai 2004 — 2007
B.Sc. Information Technology, Information Technology, First Class
V.K High School
SSC
Bonalex Strategic Solutions September 2002 - Present
Bonalex Strategic Solutions September 2002 - Present
Infosys BPO October 2012 - February 2014
Livia Legal April 2010 - August 2012
Array Technology Group LLC / LEGAL IMAGES January 2009 - January 2010
DTI Global 2006 - 2008
Onsite EDiscovery 2004 - 2006
Thomson/Elite Inc. 2004 - 2005
CaseCentral 2003 - 2004
Lexis Nexis 1986 - 2003
Skills
Consulting, Hands-on Training, Data Acquisition, Document Review, Litigation Support, SaaS, Enterprise Software, Document Management, Computer Forensics, Business Development, Salesforce.com, Contract Negotiation, Legal Assistance, Litigation, EDRMS, Cloud Computing, Intellectual Property, Project Management, Strategy, Professional Services, Outsourcing, Account Management, Corporate Law, Marketing, Leadership, Recruiting, Sales Process, Trials, Mergers & Acquisitions, Legal Research, New Business Development, Start-ups, CRM, Training, Sales Operations, SEO, Management, Business Intelligence, Entrepreneurship, Integration
Education
DeVry Kellar School Of Management 2010 — 2011
MBA, MBA - Marketing and Project Management
Rutgers, The State University of New Jersey-Newark 1988 — 1992
Bachelor Of Arts, Political Science / Business Administration
DeVry Technical Institute 1983 — 1985
Associate, Computer Science
Union Hill High School 1978 — 1982
High School Diploma
Infosys BPO May 2011 - Present
Rosenbluth International June 1997 - May 2011
Radisson Inn May 1995 - June 1997
Moorhead Public Schools September 1994 - May 1995
Skills
BPO, Sla, Call Centers, Customer Experience, Process Improvement, Team Management, Contact Centers, Business Analysis, Customer Satisfaction, Leadership, Training, Account Management
Education
Minnesota State University, Moorhead 1989 — 1995
Bachelor of Arts (BA), English Language and Literature, General
AIG August 2014 - Present
AIG March 2012 - August 2014
Infosys BPO June 2011 - March 2012
AutoNation, Inc. December 2009 - June 2011
QZINA SPECIALTY FOODS December 2008 - December 2009
Trend Distributors December 2007 - December 2008
McKinsey & Company December 2005 - December 2007
JKG Group April 2002 - December 2005
Skills
Procurement, Purchasing, Sourcing, Negotiation, PeopleSoft, RFP, Microsoft Excel, Sla, PowerPoint, Strategy, Microsoft Word, SOW, E-auctions, Strategic Sourcing, RFx, Supply Chain Management, Supply Management, Process Improvement, Ariba, Analysis, Spend Analysis, Change Management, Global Sourcing, SAP, Management, Vendor Management, Contract Negotiation
Education
Mercer University - Stetson School of Business and Economics 1994 — 1999
BBA
Infosys BPO August 2015 - Present
Education
Stevens-Henager College 2013 — 2014
General Studies
St Annes Jamaica 1985 — 1989
Diploma, General Studies
Sodexo April 2014 - Present
Infosys BPO September 2011 - April 2012
Infosys BPO September 2011 - April 2012
Skills
Computer Maintenance, Computer Repair, Communication Skills, Social Skills, Human Resources, Typing, Microsoft Office, Microsoft Word, Social Media, Business Strategy, Public Relations, Team Management
Education
Northeastern State University 2013 — 2015
Master of Business Administration (MBA), Supply chain management
St.Joseph's college of Arts and Science (Autonomous) 2007 — 2010
Bachelor of Arts (BA), Labor and Industrial Relations, Economics and Sociology
St.Paul's HSS 2001 — 2002
eight standard
Turner Broadcasting System December 2014 - Present
Table & Main November 2013 - Present
Infosys BPO April 2013 - November 2013
Avaya November 2008 - September 2009
Avaya August 2006 - August 2008
Avaya May 2004 - August 2006
Avaya 2003 - 2004
Skills
Telecommunications, Training, Customer Service, Quality Assurance, Six Sigma, Entrepreneurship, Baking, Vintage Clothing, Business Process, Catering, Restaurants, Project Management, Hospitality, Management, Strategy, Cross-functional Team..., Leadership, Marketing, Process Improvement, Sales, Strategic Planning
Education
University of Phoenix 2006 — 2007
Business Administration and Management, General
Infosys McCamish Systems LLC. June 2013 - Present
Infosys BPO March 2006 - Present
Skills
Corporate Finance, MIS, Budgets, BPO, Outsourcing, Offshoring, Business Analysis, Financial Modeling, Team Management, Cash Flow, Financial Reporting, Management, Analysis, Business Process..., Internal Audit
Education
The Institute of Chartered Accountants of India 2001 — 2005
CA
Cognizant Technology Solutions January 2011 - Present
Capgemini March 2008 - January 2011
Infosys BPO October 2007 - March 2008
Wipro BPO March 2006 - October 2007
Skills
Oracle R12 Financials, Oracle Applications, Accounting, Test Design, Test Effort Estimation, Test Planning, Oracle SQL Developer
Education
University of Madras 2003 — 2005
Master's degree, Commerce
University of Madras 1998 — 2001
Bachelor's degree, Corporate secretaryship
BWG Services 2014 - Present
Infosys BPO June 2013 - 2014
Ambassador College Bookstore 2010 - 2012
Wheaton Franciscan Healthcare Business Office 2008 - 2010
The Next Door Foundation 2005 - 2007
Medford Outlet Store 1989 - 2004
Skills
Management, Customer Service, Process Scheduler, Coaching, Accounts Payable, Financial Analysis, Employee Training, Team Building, Accounting, Retail, Microsoft Excel, Classroom Management, Adult Education, Computers, Organizational..., Organizational..., Computer Software..., Policy Writing, Staff Development, Training
Education
University of Houston
Psychology, 4.0
Pikes Peak Community College
Psychology, 4.0
Northcentral Technical College
Business Management/Computer Support, 4.0
Information Services Group July 2013 - Present
Avanade July 2012 - June 2013
Infosys BPO July 2009 - July 2012
Wipro Technologies March 2008 - July 2009
The Hackett Group July 2006 - March 2008
Compuware July 2002 - July 2006
K2 Integration December 2000 - June 2002
Multiactive Software December 1998 - December 2000
Capital Cleaning November 1991 - November 1997
Skills
New Business Development, Strategy, Business Development, Outsourcing, CRM, Business Analysis, Business Planning, Business Process..., Human Resources, Performance Management, Solution Selling, Enterprise Software, Strategic Planning, Direct Sales, Shared Services, Team Management, Leadership, Lead Generation, Management, Management Consulting, Consulting, Training, Professional Services, Integration, Business Transformation
Education
Purdue University Calumet 1991 — 1997
BS, Human Resources
Westbrook 1982 — 1986
Business Management and Human Resources
Infosys BPO 2011 - Present
Nortel
Skills
VoIP
Education
The University of Texas at Arlington 1989 — 1994
Cisco - CCENT
Infosys BPO May 2012 - Present
Chubb Insurance August 2008 - May 2012
New York Life May 2008 - August 2008
Honeywell Aerospace February 2008 - May 2008
MetLife 2007 - 2008
Mount Sinai Hospital 2004 - 2007
Skills
Strategic Sourcing, Strategy, Negotiation, Global Sourcing, Purchasing, Analysis, Management, Procurement, Sourcing, Risk Management, Vendor Management, Outsourcing, Pricing, Team Leadership, Supply Management, Process Improvement
Education
Queens College 1994 — 1998
ISM
Infosys BPO August 2011 - Present
Infosys BPO April 2009 - July 2011
The World Bank April 2008 - March 2009
Skills
Sarbanes-Oxley Act, Auditing, Internal Controls, MIS, Financial Reporting, Analysis, Business Process..., Internal Audit, Management, Finance, Financial Analysis, Accounting, Team Management, Managerial Finance, Business Analysis, Management Consulting, Process Improvement, Financial Accounting
Education
AICPA
CPA, Finance
ICAI
Chartered Accountant, Finance
Jiwaji University
Bachelor of Commerce, Finance
KYYBA Inc October 2014 - Present
VDart Inc November 2013 - October 2014
Infosys BPO February 2010 - November 2013
Firstsource Solutions Limited February 2009 - January 2010
Firstsource Solutions Limited July 2008 - January 2009
Firstsource Solutions Limited September 2005 - June 2007
Skills
Telecommunications, BPO, Vendor Management, Screening, Team Management, Talent Acquisition, Sourcing, Service Delivery, Technical Recruiting, Outsourcing, Recruitments, MIS, Resource Management, CRM, Recruiting, Sales, Employee Engagement, Business Analysis, Human Resources, SDLC, Benefits Negotiation, IT Recruitment, Internet Recruiting, Screening Resumes, Contract Recruitment, Staffing Services, Staff Augmentation
Education
Periyar University 2000 — 2005
M.Sc, Computer Technology/Computer Systems Technology
St. Joseph's Trichy 1998 — 2000
HSC, Maths and Commerce
St. Joseph's Trichy 1993 — 1998
SSLC, Science and Matchs
Infosys BPO May 2010 - Present
Infosys BPO May 2010 - Present
First Advantage March 2005 - March 2010
First Source (Formerly ICICI Once Source) November 2003 - February 2005
Skills
BPO, MIS, Team Management, Offshoring, Service Delivery, Sla, Vendor Management, Talent Acquisition, Process Improvement, Operations Management, Performance Management, Business Analysis, Transition Management, Process Management, Outsourcing, Employee Engagement, Customer Satisfaction, Call Centers, CRM, Business Process, Business Intelligence, IT Operations, Management, Pre-sales, Recruiting, Workforce Management, Operational Excellence, Change Management
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2009 — 2011
MBA, Operations Management
Fresenius Medical Care June 2015 - Present
AHL Interior LLC September 2014 - June 2015
Subway January 2013 - September 2014
Comfort Suites Airport February 2013 - January 2014
Fiserv April 2009 - October 2010
kpit cummins December 2007 - February 2009
Infosys BPO October 2005 - December 2007
Skills
Business Analysis, Equities, BPO, Management, Requirements Analysis, Team Management, Process Improvement, Outsourcing, Requirements Gathering, SDLC, Training, Customer Service, Performance Management
Education
University of Pune 2004 — 2006
Masters In Personnel Management, Human Resourse
Mindshare Médiaügynökség Kft. May 2015 - Present
Webnode AG June 2014 - May 2015
IT Services Hungary Kft. January 2014 - May 2014
Antall József Knowledge Centre November 2012 - May 2013
Infosys BPO October 2011 - August 2012
Ministry of Foreign Affairs Hungary July 2010 - August 2010
Skills
Google Adwords, Search Advertising, PPC, Intercultural..., Teamwork, International Relations, Independent Thinking, Positive Can-do Attitude, Cooperative, Public Speaking, ILOG, Microsoft Office, Social Media, Customer Service, Research, Driving License, SAP, Smarttrack, English, German, Team Leadership, Online Marketing, Translation, Social Networking, Project Management, Digital Marketing
Education
Université Rennes II - Haute-Bretagne 2013 — 2014
Pázmány Péter Katolikus Egyetem 2012 — 2014
International Studies MA, Faculty of Cultural Diplomacy
Pázmány Péter Katolikus Egyetem 2008 — 2011
Bachelor's degree, International Studies
Wipro BPS September 2014 - Present
Amdocs May 2010 - February 2014
Wipro BPO July 2009 - May 2010
Infosys BPO July 2007 - July 2009
Sogeti March 2006 - July 2007
Unisys March 2003 - May 2005
KPMG Consulting (Now BearingPoint) January 1998 - April 2001
Skills
Transition Management, Solution Architecture, Program Management, Business Analysis, Management Consulting, Management, BPO, Outsourcing, Offshoring, Vendor Management, Service Delivery, Business Process, ERP, Strategy, Pre-sales, Telecommunications, Integration, Solution Selling, Managed Services, IT Outsourcing, Leadership, IT Strategy, Project Management, Business Process..., CRM, Business Transformation, Professional Services, Information Technology, Executive Management, Cloud Computing, Sales Operations, Business Intelligence, Consulting
Education
Northern Illinois University 1994 — 1997
Operations Management, Information Systems
Lane Technical 1987 — 1991
High School, Engineering
WNS Global Services January 2011 - Present
Infosys BPO April 2009 - January 2011
Infosys BPO May 2007 - April 2009
Maersk Line May 2005 - August 2006
P&O Nedlloyd 2000 - 2005
Skills
Outsourcing, BPO, Program Management, Logistics, Operations Management, Pre-sales, Solution Architecture, Consulting, Service Delivery, Change Management, Strategy, Transportation, Project Planning, ITIL, Shipping, Strategic Sourcing, Business Strategy, Shipping & Logistics, Solution Design, BPO Sales
Education
Miller Heiman 2014 — 2014
Strategic Selling
I.M.D.R 1998 — 2000
Master of Business Administration (M.B.A.)
Shivaji University
Bachelor of Engineering
Wipro BPS February 2014 - Present
Wipro BPO August 2009 - Present
Infosys BPO July 2008 - July 2009
Vertex Data Science July 2003 - June 2008
Vertex Data Science April 2005 - February 2006
American Express January 2001 - June 2003
TATA STEEL June 1998 - February 2001
Skills
Business Strategy, Supply Chain, Manufacturing, BPO, Business Transformation, Transition Management, Outsourcing, Change Management, Global Delivery, Global Management, Program Management, Business Planning, Business Process, Vendor Management, Management, Project Management, Business Development, Performance Management, Offshoring, CRM, Strategy, P&L Responsibility, Idea to Execution, Team Management, Process Consulting, Leadership, Business Alliances, P&L Management, Service Delivery, Business Intelligence, Six Sigma, Project Delivery, Shared Services, Analytics, Governance, Operations Management, Business Process..., Cross-functional Team..., Business Process..., PMO, Employee Engagement, Management Consulting, Process Improvement, Pre-sales, Process Management, Operational Excellence, Process Excellence
Education
International Management Institute 1996 — 1998
M.B.A, Marketing
Manipal University 1991 — 1996
B.E, Mechanical
Infosys BPO April 2013 - Present
Infosys BPO May 2007 - Present
Infosys BPO Ltd January 2013 - April 2013
Hewlett Packard 2002 - 2004
Skills
Business Analysis, Mergers, CRM, Team Management, Management, BPO, MIS, Human Resources, Strategy, Performance Management, Mergers & Acquisitions, Deferred Compensation, Employee Benefits, Employee Engagement
Education
Symbiosis Institute of Management Studies 2005 — 2007
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Calpine August 2012 - Present
Swift Worldwide Resources June 2012 - August 2012
Infosys BPO September 2010 - June 2012
The Response Group April 2010 - September 2010
BHP Billiton June 2009 - April 2010
Swift Worldwide Resources January 2008 - June 2009
CenterPoint Energy April 2007 - January 2008
Chevron June 2004 - April 2007
Petrolera Ameriven September 2005 - December 2005
Koch Industries February 1997 - June 2004
Skills
Requirements Analysis, Records Management, Microsoft Office, Training & Development, Training Delivery, Retention Schedules, SharePoint, Documentum, Oil/Gas, Upstream, Downstream Oil & Gas, Pipelines, Business Process..., Employee Training, Information Management, Project Management, Policy, Project Planning, Document Management, Integration, Data Retention, Databases, Software Documentation, Process Improvement, Management
Education
Northwood University 1994 — 1996
Bachelor, Business Administration
National Education Center 1986 — 1987
Associate of Applied Science, Electronic Engineering
Central Aroostook 1975 — 1976
Infosys BPO January 2011 - Present
centennial capital April 2008 - April 2011
Skills
Credit, Loans, Banking, Investments, Financial Analysis, Mortgage Lending, Portfolio Management, Finance, Strategic Financial..., Credit Analysis, Corporate Finance, Credit Risk
Education
The University of British Columbia 1990 — 1994
Bachelor of Commerce (B.Com.), Business/Commerce, General
Moravian College - The Moravian MBA
Master of Business Administration (MBA), BUSSINESS
Charter Solutions June 2013 - Present
Javen Technologies,Inc April 2011 - May 2013
PES School Of Engineering February 2009 - August 2009
ICICI Prudential May 2006 - August 2008
Infosys BPO May 2003 - May 2006
Skills
Employee Engagement, Recruiting, Performance Management, Management, Human Resources, Employee Relations, Screening, Training, SDLC, Talent Acquisition, Team Management, Onboarding, BPO, Hiring, Leadership, Interviews, Temporary Placement, Salesforce.com, Technical Recruiting
Education
Manipal Academy of Higher Education 2001 — 2003
Master of Business Administration (M.B.A.), Human Resources Management and Services
Infosys BPO July 2014 - Present
Infosys BPO April 2012 - June 2014
Kotak Life Insurance April 2011 - March 2012
IDBI FORTIS Life Insurance Co Ltd, January 2009 - April 2011
TATA-AIG LIFE September 2005 - January 2009
Virinchi Technologies July 2004 - July 2005
Skills
Software Project..., J2EE, Project Planning, Life Insurance, Business Analysis, Java Enterprise Edition, Management, Project Management, Business Process, Requirements Analysis, SDLC, Insurance, Requirements Gathering, Business Process..., Databases, Agile Methodologies, Business Requirements, Leadership
Education
Welingkar Institute of Mgmt Sciences 2008 — 2010
PG Program in Management Sciences, Management
Jawaharlal Nehru Technological University 1998 — 2002
B.Tech, Elelctronics & Instrumnetation
Optimal Computer Aided Engineering, Inc. April 2012 - Present
Artech Information Systems August 2011 - December 2011
Allegis Group December 2009 - July 2011
Human Capital Consulting Pvt Ltd November 2007 - November 2009
Human Capital Consulting Pvt Ltd November 2007 - November 2009
TSOURCE March 2006 - November 2007
Infosys BPO 2005 - 2006
Skills
Temporary Staffing, Employee Engagement, Talent Acquisition, Compensation & Benefit, Team Management, Technical Recruiting, HR Policies, Salary Packaging, Benefits Negotiation, Staff Augmentation, Finance, Customer Retention, Market Research
Education
Manipal Academy of Higher Education 2000 — 2004
BE
Manipal Institute of Technology
Deloitte Consulting LLP October 2010 - Present
Infosys BPO November 2009 - May 2010
Business Behavior Management Group 2004 - 2007
Bangalore, India May 2004 - July 2004
Skills
Talent Management, Performance Management, Organizational..., Leadership Development, Succession Planning, Strategy
Education
Teachers College of Columbia University 2007 — 2009
MA, Organizational Psychology
Bangalore University 1999 — 2002
MS in Counseling Psychology
Bharatiya Vidya Bhavan
PG Diploma in Industrial Relations and Personnel Management
GENPACT June 2014 - Present
Infosys BPO 2009 - June 2012
Infosys BPO May 2006 - June 2012
Infosys BPO April 2007 - May 2009
Infosys BPO May 2006 - April 2007
Skills
CRM, Solution Architecture, Cross-functional Team..., Business Process, Analytics, Business Transformation, Business Development, Management, Business Strategy, BPO, Human Resources, New Business Development, Business Process..., Pre-sales, Requirements Analysis, Business Analysis, Outsourcing, Vendor Management, Market Analysis, Business Intelligence, Team Management, SDLC, Software Project..., Project Management, Entrepreneurship, Business Process..., Consulting, IT Strategy, PMP, Program Management, Management Consulting, Strategy, Process Improvement, Operations Management, Change Management, Service Delivery
Education
SCMHRD 2004 — 2006
Master of Business Administration (MBA), IT & Marketing
Rajasthan University 2000 — 2004
Bachelor of Engineering Degree, Computer Science
University of Rajasthan 2000 — 2004
B.E. (Hons), Computer Science
2004
Master's Degree, Management and Human Resource Development; Business Administration; Marketing and IT
Infosys BPO October 2014 - Present
Infosys BPO December 2011 - Present
MindTree Ltd. February 2011 - November 2011
MindTree Ltd. November 2009 - July 2010
Infosys Technologies Ltd March 2008 - July 2008
Infosys Technologies Ltd May 2007 - March 2008
Infosys Technologies Ltd May 2002 - May 2007
Skills
Business Analysis, Solution Design, Pre-sales, Global Delivery, IT Strategy, Business Relationship..., Solution Architecture, Business Process, Business Development, Risk Management, Project Management, Thought Leadership, Project Planning, Requirements Analysis, Enterprise Software, Software Project...
Education
Hult International Business School 2008 — 2009
MBA, International Business
National Institute of Technology Surat 1997 — 2001
Bachelor of Engineering, Computer Science
Mobiliya technologies 2014 - Present
Mobiliya Technologies February 2012 - March 2014
AgreeYa Mobility March 2011 - January 2012
Infosys BPO May 2010 - March 2011
Fortune Cookie Marketing Solutions November 2008 - April 2010
SBI Life Insurance Co. Ltd. April 2009 - May 2009
Fortune Cookie Marketing Solutions May 2008 - July 2008
Skills
Business Development, Marketing, Mobile Applications, Sales, Mobile Technology, Market Research, Strategy, Lead Generation, Business Strategy, Mobile Devices, Management, Competitive Analysis, Management Consulting, Product Marketing, Team Management, Solution Selling, New Business Development, Team Leadership, Outsourcing
Education
Symbiosis institute of Management Studies 2008 — 2010
MBA, marketing/finance
Government College of Engineering, Aurangabad 2004 — 2008
B.E., Information Technology
X Army Public School (Pune) 2001 — 2002
C.B.S.E
XII Army Public School (Pune)
C.B.S.E 2004
Noven Pharmaceuticals August 2013 - Present
Infosys BPO June 2011 - August 2013
Winn-Dixie Stores, Inc. March 2009 - June 2011
Satyam Computer Services Ltd April 2005 - March 2009
The Coca-Cola Company April 2005 - March 2009
Louisiana Pacific September 2004 - April 2005
Sonoco May 2003 - August 2004
Skills
eSourcing, Business Process..., Strategic Sourcing, Vendor Management, Strategy, Cross-functional Team..., Sourcing, Supply Chain Management, Analysis, Spend Analysis, Negotiation, Team Building, SDLC, Process Improvement, Procurement, Management, Six Sigma, Contract Negotiation, Pricing, Supply Chain, Ariba, Performance Management, Analytics, Leadership, Contract Management, RFP, Forecasting, Supply Chain..., Global Sourcing, Outsourcing
Education
North Carolina State University 2002 — 2004
Masters, Operations Research
University of Calicut 1996 — 2000
Engineering, Production
Kendriya Vidyalaya
GENPACT India Ltd January 2010 - November 2011
GENPACT India Ltd January 2010 - November 2011
Infosys BPO September 2007 - January 2010
Infosys 2007 - January 2010
ICICI Bank June 2006 - September 2007
Karvy April 2005 - June 2005
AIESEC August 2002 - July 2003
Skills
People Management, Program Management, Requirements Analysis, Transitions, Solution Design, Solution Architecture, Pre-sales, Management, CRM, Consulting, Change Management, Team Management, Outsourcing, ERP, Recruiting
Education
Symbiosis institute of Management Studies 2004 — 2006
MBA, International Business and Finance
Infosys BPO July 2004 - March 2006
Education
Symbiosis institute of Management Studies 2005 — 2009
PG, Customer relationship Management
University of Jammu 1999 — 2002
Masters, Geography
Symbiosis institute of Management Studies
PG, Business Administration
EY July 2015 - Present
Amicorp Group June 2014 - August 2014
Volcano Corporation March 2014 - May 2014
The Ohio State University July 2013 - May 2014
JP Morgan Chase June 2010 - July 2013
JPMorgan Chase May 2009 - May 2010
JPMorgan Chase, UK July 2007 - May 2009
JPMorgan Chase, Bangalore June 2005 - July 2007
Infosys BPO May 2004 - June 2005
Skills
Stakeholder Management, Project Management, Investment Banking, Restructuring, Problem Solving, People Management, Mentoring, Process Improvement, Change Management, Management, Business Process, Financial Services, Derivatives, Banking, Finance, Leadership, Cash Management, Communication Skills, Team Management, Training, Investments, Business Analysis
Education
The Ohio State University - The Max M. Fisher College of Business 2013 — 2015
Master of Business Administration (MBA)
University of Rajasthan 2001 — 2004
B.Com (HONS), Accountacy & Business Statistics
Emmanuel
ICFAI
Post Graduate Diploma, Investment Banking
Infosys BPO June 2012 - Present
Infosys BPO June 2010 - May 2012
Infosys BPO June 2009 - May 2010
Cognizant Technology Solutions May 2008 - July 2008
Infosys Technologies Ltd September 2005 - July 2007
Skills
Functional Requirements, Functional..., Requirements Gathering, Solution Architecture, Requirements Analysis, Gap Analysis, Process Consulting, Business Analysis, SDLC, Software Project..., Business Requirements, Pre-sales, User Acceptance Testing, Business Process..., Business Process Design, Data Warehousing, Business Process, Business Process..., Test Planning, Requirements Management, Global Delivery, Quality Center, Business Analytics, Agile Methodologies, Business Transformation, Business Intelligence, IT Strategy, Team Management, Management, Analysis, Project Management, Consulting, Analytics, Business Development, Strategy, Business Strategy, Vendor Management, Resource Management, Management Consulting, Process Improvement, Outsourcing, BPO, SQL, Leadership, Service Delivery, Program Management, MIS, Product Management, Change Management, Competitive Analysis
Education
Jamnalal Bajaj Institute of Management Studies 2007 — 2009
M.M.S., marketing
Bangalore Institute of Technology 2001 — 2005
B.E., Mechanical
Infosys BPO April 2015 - Present
Infosys BPO January 2014 - Present
Infosys BPO January 2013 - December 2013
Infosys BPO October 2010 - December 2012
Infosys BPO April 2009 - September 2010
Infosys BPO April 2008 - March 2009
Hughes Escorts Communications Limited January 2004 - May 2006
Skills
Outsourcing, BPO, Management, Project Management, Pre-sales, Process Consulting
Education
International Management Institute - IMI 2006 — 2008
PGDM, Finance
University of Pune 1997 — 2002
B.E., Electronics
Nagbani
University of Pune
B.E (Electronics
Infosys BPO Ltd. April 2010 - Present
Satyam Computers Limited August 2008 - March 2010
Infosys BPO November 2007 - August 2008
ADP Inc 2003 - 2007
Ivy Comptech 2002 - 2003
GE Capital 2000 - 2002
Skills
Vendor Management, BPO, Outsourcing, Team Management, Transition Management, CRM, Service Delivery, Pre-sales
Education
Osmania University 1991 — 1994
BA, Economics
Hyderabad Public School
Mercer August 2012 - February 2014
Mphasis, an HP Company May 2007 - January 2010
Mphasis May 2007 - January 2010
Xerox Business Services December 2005 - March 2007
Xerox Business Services December 2005 - March 2007
Infosys BPO June 2004 - December 2005
Progeon Ltd June 2004 - December 2005
Skills
ITIL Certified, MCSA, Transition Management, Service Delivery, BPO, Team Management, Sla, Business Analysis, IT Service Management, ITIL, Offshoring, Outsourcing, Incident Management, Requirements Analysis, Operations Management, SDLC, Process Improvement, Process Management, Technical Recruiting, Talent Acquisition, Call Centers, SLA
Education
University of Pune 1998 — 2001
Bachelor of Commerce (B.Com), Banking & Finance, Cost and Work Analysis, Accountancy, Business management
University of Pune 1998 — 2001
Bachelor of Commerce, Accounting and Finance
Kendriya Vidyalaya 1986 — 1996
Bachelor of Commerce (B.Com.), Banking, Corporate, Finance, and Securities Law
Infosys BPO February 2011 - Present
IBM October 2006 - September 2009
A.T. Kearney 2003 - 2006
Education
University of Plymouth 1980 — 1983
Bsc (Hons), Psychology
Chartered Institute of Purchasing & Supply (UK)
Qualified Member
Infosys BPO March 2013 - Present
Infosys BPO June 2012 - March 2013
Infosys BPO June 2008 - June 2012
V Customers Pvt limited July 2005 - May 2006
Skills
BPO, Outsourcing, Transition Management, Management, Program Management, Customer Service, CRM, Transition Planning, Process Improvement, Strategy, Six Sigma, Customer Relations, Digital Strategy, Digital Supply Chain, Metadata Management, Business Transformation, Workflow Management, SAP, Service Delivery..., Strategic Leadership, Business Analysis, Team Management, Service Delivery, Vendor Management, Requirements Analysis, Project Management, Procurement, Consulting, Offshoring
Education
Symbiosis institute of Management Studies 2006 — 2008
Master of Business Administration (MBA), Marketing
University of Pune 2000 — 2004
Bachelors, Electronics Engineering
Infosys Technologies Ltd March 2009 - October 2010
Infosys BPO April 2008 - March 2009
Software Spectrum(Insight) September 2006 - March 2008
Ingram Micro June 2005 - September 2006
Skills
Technical Writing, Single Sourcing, Adobe Technical..., FrameMaker, Online Help Development, Help Authoring, Quick Start Guides, Web Help, ADDIE, SCORM, Custom Content..., Captivate, Leadership, SnagIt, Content Management, Instructor-led Training, Instructional Design, Hands-on Training, E-Learning
Education
University of Mysore 2002 — 2005
BBM, Marketing Mangament
TCS January 2007 - Present
TCS April 2006 - July 2006
Infosys BPO July 2002 - January 2006
Skills
Business Analysis, Project Management, Process Improvement, Requirements Analysis, Governance, Analysis, Business Requirements, PRINCE2, Team Leadership, Requirements Gathering, SDLC, Software Project..., Service Delivery, Business Process..., Visio, Banking
Education
University Of North Bengal 1997 — 2000
BCom(Hons), Accounting, Economics, Maths
Caterpillar Inc. January 2013 - Present
Hewlett-Packard July 2011 - April 2012
GE January 2008 - June 2011
GENPACT LLC 2008 - 2011
Infosys BPO 2005 - 2008
Education
Nagpur University
Masters in Computer Management, Information Technology, First Class
Nagpur University
Post B.Sc. Diploma in Computer Applications & Sciences, Information Technology, First Class
Nagpur University
Bachelor's degree, Mathematics and Computer Science
Paranjape High School
Sabra Dipping Company, LLC November 2012 - Present
O'Connor Davies, LLP June 2011 - November 2012
EZKR, LLP January 2011 - June 2011
S. Grover & CO. LLC October 2009 - December 2010
Infosys BPO April 2005 - April 2006
Skills
Accounting, Auditing, Account Reconciliation, General Ledger, Financial Reporting, Accounts Payable, GAAP, US GAAP, CPA, Journal Entries
Education
University of Calicut 2000 — 2002
M.com, Accounting & Taxation
University of Calicut
Master's degree, Accounting & Taxation
Infosys BPO October 2009 - Present
Mahindra Satyam BPO February 2005 - September 2009
GMMCO Ltd (Dealer for Caterpillar in India) December 2001 - January 2005
Skills
Six Sigma, Lean Manufacturing
Education
University of Madras 1995 — 1999
B.E, Mechanical Engineering
Voxware September 2014 - Present
Infosys BPO April 2014 - September 2014
Apex Systems January 2013 - April 2014
Sysco September 2010 - January 2013
Guest Supply June 2006 - September 2012
Princeton Radiology August 2003 - May 2006
Skills
Troubleshooting, Help Desk Support, Technical Support, Active Directory, BMC Remedy, Printers, Microsoft Office, Software Documentation, Windows 7, Microsoft Exchange, Customer Service, Blackberry Enterprise..., PeopleSoft, System Administration, Powerscribe, HL7, Remote Troubleshooting, Netbackup, VMware ESX, Office 365, PowerShell scripting
Education
Middlesex County College 2008 — 2008
Small Business Adminstration
The Chubb Institute 2002 — 2002
Network Administration, Network Administration & Engineering
Cognizant Technology Solutions May 2014 - Present
Infosys June 2013 - April 2014
Infosys October 2011 - May 2013
Infosys October 2008 - September 2011
Infosys March 2008 - September 2008
Infosys BPO June 2006 - February 2008
Skills
Test Planning, Requirements Analysis, Testing, Functional Testing, Test Strategy, Test Execution, UAT coordination, Test Data, Test Estimation, Design Analysis, SDLC, Performance Testing, Performance Analysis, Test Management, SQL, Quality Center, Regression Testing, User Acceptance Testing, Defect Tracking, Manual Testing
Education
University of Mysore 2003 — 2006
Bachelor of Science, Biotechnology, Chemistry, Zoology
Sadvidya College 2001 — 2003
Pre University College, Physics, Chemistry, Mathematics, Biology
Infosys BPO Sr. Project ManagerMcCamish Systems2003 - 2010
S1 Corporation 2000 - 2002
Skills
Business Process, SDLC, Project Management, Business Analysis, Process Improvement, Software Project..., Visio, Vendor Management, Program Management, Business Intelligence, SharePoint, Requirements Gathering, Software Documentation, CRM, Quality Assurance, Business Process...
Education
Muhlenberg College 1974 — 1977
BA, Psychology, Elementary Education
Infosys BPO April 2011 - Present
Infosys BPO October 2008 - March 2011
Standard Chartered Finance Limited May 2005 - November 2005
Standard Charted Finance Limited May 2005 - November 2005
Skills
Team Management, Human Resources, Performance Management, Employee Engagement, MIS, BPO, Management, Process Management, Leadership, Service Delivery, Talent Management, Risk Management, Vendor Management, Telecommunications, Outsourcing, Project Management, Transition Management, Training
Education
Symbiosis institute of Management Studies 2006 — 2008
Master of Business Administration (MBA), Accounting and Finance, A+
Infosys July 2009 - Present
Infosys July 2009 - Present
Infosys July 2009 - Present
Openreach February 2005 - June 2009
Arrow electronics March 2006 - February 2008
Infosys BPO February 2005 - March 2006
Ebix India March 2004 - February 2005
iEnable Exim Services Pvt Ltd June 2003 - February 2004
iEnable Exim Service Pvt. Ltd. November 2002 - June 2003
Skills
Team Management, Vendor Management, Business Intelligence, Outsourcing, Service Delivery, Transition Management, Program Management, Analysis, Project Management, Project Portfolio..., PMO, Experienced Business..., Accounts Receivable, Procure-to-Pay, Application Lifecycle...
Education
University of Pune 1999 — 2002
Bachelor's Degree, Banking and Financial Support Services
Infosys BPO October 2013 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Sales, Leadership, Training, Photoshop, English, Process Improvement
Education
Kendriya vidyalaya AFS sambra
Infosys BPO March 2010 - November 2012
Skills
Procurement, SAP, Customer Service, Microsoft Office, Salesforce.com, Oracle, Training, Supply Chain, Maximo, WebEx, Impromptu, Process Improvement, Management, Citrix
Education
University of Arizona 2005 — 2009
Bachelor of Arts (B.A.), French Language and Literature
University of Arizona 2005 — 2009
Bachelor of Arts (B.A.), Political Science and Government
Institut d'Etudes politiques de Paris / IEP Paris 2007 — 2008
Exchange Program, International Relations and Affairs
Infosys BPO July 2013 - Present
Eric's Computers November 2012 - Present
Barnes & Noble 1999 - 2012
Skills
Technical Support, Windows XP Pro, Windows Server, Cisco Routers, Catalyst Switches, Ghost Imaging, Computer Hardware, Troubleshooting, Remote Troubleshooting, Customer Service
Education
Katherine Gibbs School
Certificate in Computer Technical Support
Honeywell Aerospace May 2015 - Present
Honeywell Aerospace November 2014 - May 2015
Infosys BPO November 2013 - November 2014
Honeywell Aerospace June 2012 - November 2013
Honeywell Aerospace May 2010 - June 2012
Honeywell Aerospace November 2006 - May 2010
UPS April 2004 - May 2005
Skills
Aerospace, Avionics, Aircraft, Aviation, Six Sigma, Process Improvement, Troubleshooting, Aeronautics, Customer Support, Supply Chain Management, Value Stream Mapping, Root Cause Analysis, Cross-functional Team..., Continuous Improvement, Lean Manufacturing, Program Management, Supply Chain, Operations Management
Education
Purdue University Calumet 2004 — 2005
Infosys BPO October 2014 - Present
Minnesota State University Moorhead September 2012 - September 2014
Midwest Inspection April 2011 - June 2012
Skills
Creative Writing, Technical Writing, Technical Support, Marketing, Presentation Development, Leadership
Education
Minnesota State University, Moorhead 2010 — 2014
B.S. & B.A., Business Administration/Philosophy with a Marketing emphasis
Detroit Lakes Senior High School
Cloverdale Walk-in Clinic June 2015 - Present
Infosys BPO December 2014 - May 2015
Multiple Sclerosis Society of Poland December 2011 - October 2013
St. Albert Aid Society June 2013 - September 2013
Multiple education and medical institutions October 2012 - June 2013
St. Albert Aid Society June 2012 - May 2013
Specialised Rehabilitation & Education Center “Chance” September 2011 - May 2012
L’Arche L’ARTE September 2010 - August 2011
Youth Psychological Aid Center March 2010 - June 2010
St.Albert Aid Society March 2009 - December 2009
Skills
Counseling Psychology, Psychology, Individual Counselling, Speech Therapy, French Cuisine, Special Education, Pedagogy, First Aid, Developmental..., Learning Disabilities, International Human..., Solution Focused Brief..., Solution Focused, Wellness, Therapists
Education
Technical University of Lodz 2012 — 2013
Post Graduate Studies, Human Resources Management and Services
University of Lodz 2011 — 2013
Post Graduate Studies, Speech and Language Therapy
University of Lodz 2004 — 2009
Master's Degree, Family Psychology
Infosys BPO October 2014 - Present
Barnes & Noble June 2013 - October 2014
Fargo Youth Comission 2010 - 2013
Education
Minnesota State Community and Technical College 2013 — 2014
Associate of Science (A.S.), Information Technology
The University of North Dakota 2009 — 2012
Master's degree, Counselor Education/School Counseling and Guidance Services
North Dakota State University 2007 — 2008
Bachelor of Science (B.S.), Psychology
University of Minnesota Duluth 2004 — 2007
Bachelor of Applied Science (BASc), Political Science and Government
Infosys BPO August 2013 - Present
Skills
Microsoft Office, Customer Service, Call Centers, Bilingual Communications
Education
Milwaukee Area Technical College
Independant Contractor March 2015 - Present
Infosys BPO 2012 - 2015
Aon Hewitt 2009 - 2012
UBS Financial Services Inc 2006 - 2009
Skills
Capital Markets, Information Technology, Microsoft Excel, Investments, Equities, Mutual Funds, Financial Analysis, Fixed Income, Management, Asset Management, Portfolio Management, Customer Service, Business Analysis, Leadership, Sales, Project Management, Banking, Finance, Marketing, Strategic Planning
Education
Piedmont College 2005 — 2006
Master of Business Administration (MBA), Finance and Financial Management Services
Piedmont College
Master of Business Administration (MBA)
Epicor Software July 2012 - Present
Infosys BPO September 2009 - July 2012
Skills
ERP, Troubleshooting, Business Analysis, Purchasing, French, Spanish, Problem Solving, Negotiation, Organization Skills, Quality System, ISO 9001, Skilled Multi-tasker
Education
Universidad Tecnológica de México 2004 — 2005
Postgraduate in Finance, Finances
Universidad Tecnológica de México 1998 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General