Nationwide Recovery Systems
Address: 501 Shelley Dr # 300, Tyler, TX 75701 Phone: (903) 593-0063: : : Hours: : Website: Place name: : Category: : Website: http://www.nationwiderecoverysystems.com/ Category: Professional Services Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo.
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Nationwide Recovery Systems Employees
Private Equity Firm November 2013 - March 2015
PNC May 2004 - October 2013
Wells Fargo September 2003 - May 2004
AT&T January 2001 - September 2003
Ocwen Federal Bank September 2000 - January 2001
Nationwide Recovery Systems September 1999 - September 2000
ECC Management Services September 1998 - September 1999
Skills
Mergers & Acquisitions, Commercial Real Estate, Construction Loans, Asset Management, Debt Restructuring, Distressed Debt, Portfolio Management, Alternative Investments, Investment Properties, Investment Management, Due Diligence, Loan Origination, Loan Servicing, Loan Sales, Loan Portfolio Analysis, CMBS, Underwriting, Business Development, Business Analysis, Executive Leadership, Rainmaker, Deal Sourcing, Turn Around Management, Turnaround Strategy, Loan Work-outs, Loan Documents, Financial Analysis, Valuation, SPIN Selling, Capital Raising, Private Equity, Equity Research, Credit Analysis, Financial Risk, Commercial Real Estate..., Land Development, Real Estate Development, Project Finance, Real Estate Economics, Real Estate Investment..., Business Development..., Commercial Business..., Advisory Boards, Commercial Mortgages, Commercial Banking, Debt Collection, Consumer Debt, Professional Mentoring, Management, Sales
Education
Keller Graduate School of Management of DeVry University 2007 — 2010
Master of Business Administration (M.B.A.), Finance, General
University of Central Florida 2001 — 2003
Bachelor of Business Administration (B.B.A.), Finance, General
Valencia College 1998 — 2001
Associate of Arts (A.A.), General Studies
Southwest Credit Systems, L.P. February 2013 - Present
Southwest Credit Systems, L.P. June 2012 - February 2013
Southwest Credit Systems, L.P. January 2011 - June 2012
Southwest Credit Systems, L.P. August 2010 - January 2011
Southwest Credit Systems, L.P. August 2009 - August 2010
Nationwide Recovery Systems October 2008 - June 2009
Skills
Call Centers, Financial Services, Credit, Account Management, Customer Service, Portfolio Management, Customer Satisfaction, Process Improvement, Team Building, Sales, Leadership
Education
Collin County Community College 2006 — 2009
Business Administration and Management, General
Remington College-Dallas Campus 2005 — 2006
Pharmacy Technician/Assistant
Texas Health and Human Services Commission March 2014 - Present
Hewlett-Packard 2013 - 2014
Wellness Pointe 2013 - 2013
Nationwide Recovery Systems 2009 - 2012
Good Shepherd Medical Center 2006 - 2009
Sitel 1999 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Customer Satisfaction, Medical Terminology, Medical Billing, Health Insurance, Fax, Copying, Multi-line Phone, Windows 7, Windows Vista, Windows XP Pro, Attendance Management, Time & Attendance, Cisco Call Manager, Call Center..., Quality Assurance, Team Building, Experience Working with...
Education
American InterContinental University 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
Kilgore Independent School District 1979 — 1990
Maxim Healthcare Services December 2013 - Present
Law office of Michael Scott November 2011 - October 2013
Nationwide Recovery Systems November 2009 - September 2010
Skills
Healthcare Management, Healthcare, Client Development, Client Counseling, Client Representation, Maintaining Strong..., Sales Management, Customer Service, Sales Operations, Sales Process, Sales, Salesforce.com, Corporate Law, Arts, Microsoft Excel, Microsoft Word, Microsoft Office, Negotiation, Contract Negotiation
Education
Collin County Community College 2004 — 2006
Bachelor's degree, Buisness Management, sophmore
Mckinney North High School 2001 — 2004
Basic Diploma, Basic Skills and Developmental/Remedial Education
Maxim Physician Resources May 2012 - Present
Architecting Innovation January 2013 - Present
Regional Adjustment Bureau July 2011 - March 2012
Regional Adjustment Bureau June 2011 - March 2012
Nationwide Recovery Systems March 2010 - July 2011
Nationwide Recovery Service March 2010 - June 2011
New Business Developement Manager March 2008 - September 2010
Summit Merchant Group June 2009 - December 2009
TruGreen LandCare March 2008 - June 2009
Cottman Transmissions April 2007 - March 2008
Skills
Sales Operations, Business Development, Management, Customer Service, Sales Management, Consulting, Strategy, Direct Sales, Solution Selling, Process Improvement, Cold Calling, Healthcare, E-commerce, Sales Presentations, Customer Relations, Sales Support, Sales Process..., Sales Process..., Executive Management, Sales Letters, Sales&Marketing, Information Architecture, Call Centers, SharePoint, Locums Genius, Leadership, Team Building, Sales
Education
Stephen F. Austin State University 1997 — 2004
Bachelor's Degree Communications, Radio and Television
Stephen F. Austin State University 1997 — 2004
Bachelor of Science Degree, Communications/ Radio/Television; Crisis and Issues Management
allen highschool 1994 — 1997
High school deploma
RMCN Credit Services July 2013 - Present
IHOP July 1992 - January 2015
CROSSMARK August 2008 - February 2012
Nationwide Recovery Systems January 1997 - October 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Sales, Management, Team Leadership, Team Building, Sales Management, Budgets
Education
University of Oklahoma 1991 — 1996
Bachelor's degree, Finance and Financial Management Services
McKinney High school 1986 — 1991
Diploma
Regional Adjustment Bureau Client ServicesCommercial Collection Agency - Commercial Debt Recovery - Tucker, Albin and AssociatesJanuary 2014 - Present
Regional Adjustment Bureau August 2011 - January 2014
Nationwide Recovery Systems November 2009 - August 2011
Santander Consumer USA April 2006 - November 2009
The Processing Company April 2004 - April 2006
Horizon/ProHealth January 2001 - January 2003
CompUSA October 1997 - January 2001
US Navy October 1991 - October 1997
Skills
Computer, Typing, People Management, Customer Service, Team Building, Negotiation, Sales Management, Account Management, Operations Management, Leadership, Financial Analysis, Banking, Loss Mitigation, Vendor Management, Process Improvement, Management, Forecasting, Business Development, Recruiting, Computers, Strategic Planning, CRM, Training, Sales Process, Contract Negotiation, Business Strategy, Financial Services, Microsoft Excel, Microsoft Office, Skip Tracing, Credit Analysis, Sales, Customer Retention, Customer Satisfaction, Team Leadership, Portfolio Management, Microsoft Word, New Business Development, Sales Operations
Education
Dallas Baptist University 2002 — 2003
BA, Business Management
University of North Texas 1999 — 2002
Business Management
Northern Virginia Community College 1997 — 1999
English, History
LUSH FRESH HANDMADE COSMETICS October 2013 - Present
Commercial Recovery Systems, Inc. 2012 - 2013
L'Occitane en Provence 2011 - 2012
Nationwide Recovery Systems 2007 - 2009
Origins 2004 - 2007
Skills
Sales, Customer Service, Collections, Payroll, Retail, Data Entry, Time Management, Leadership, Customer Satisfaction, Outlook, Team Building, Finance, Training, Microsoft Word, PowerPoint, Cold Calling, Telephone Skills, Microsoft Excel, Accounts Receivable
Education
University of Phoenix 2011 — 2014
Current student, Psychology
Wilmer Hutchins high school 1990 — 1994
hIgh school diploma, General Studies
MSI Credit Solutions November 2014 - Present
RGS Financial, Inc. December 2010 - October 2014
First Revenue Assurance February 2007 - December 2010
Nationwide Recovery Systems February 2002 - March 2007
Skills
Skip Tracing, Credit, Call Center, Accounts Receivable, Customer Service, Negotiation, Management, Microsoft Office, Loans, Credit Analysis, Recoveries, Third Party Collections, collections, Debt Settlement, Portfolio Management, Microsoft Excel, Debt Management, Team Leadership, Coaching, Leadership, Strategic Planning, Customer Satisfaction, Predictive Dialers, Microsoft Word, Account Management, Financial Analysis, Process Improvement, Call Centers, Risk Management, Financial Services, Executive Management, Recruiting, Payments, Credit Cards, Time Management, Relationship Management, Insurance, Credit Scoring, Loss Mitigation, FDCPA, Loan Servicing, Vendor Management, Invoicing, Analysis, FCRA, Collection Strategy, Finance, Assets Recovery, Consumer Debt, Consumer Lending
Education
Texas Tech University 1993 — 1995
Sociology
Howard College 1991 — 1993
Associate's degree, Computer Science
CONCORD HIGH
State Farm October 2014 - Present
Secure Asset Management, LLC July 2013 - October 2014
Nationwide Debt Direct May 2011 - July 2013
Nationwide Recovery Systems June 2010 - May 2011
Credit Solutions August 2009 - June 2010
BG Capital January 2007 - August 2009
Trees Night Club and The Gypsy Tea Room June 2003 - January 2007
Skills
Sales Management, Communication, Negotiation, Contract Negotiation, Recruiting, Call Centers, Job Coaching, Staffing Services, Employee Relations, Innovation, Customer Service, Time Management, B2B, Risk Management, Risk Assessment, Portfolio Management, Outsourcing, Marketing, Customer Retention, Credit, Leadership, Management, Finance, Loans, Executive Management, Team Building, Loss Mitigation, Business Development, Operations Management, Banking, Sales Process, Financial Services, New Business Development, Forecasting, Vendor Management, Relationship Management, Process Improvement, CRM, Customer Satisfaction, Team Leadership, Coaching, Strategic Planning, Cold Calling, Financial Analysis, Mortgage Lending, Skip Tracing, Sarbanes-Oxley Act, Account Management, Sales
Education
Richland College 2013 — 2014
Associate's Degree, Business Administration, Management and Operations
Dell September 2013 - Present
Dell January 2011 - September 2013
Nationwide Recovery Systems January 2003 - January 2005
Skills
Account Management, Solution Selling, Sales Process, Direct Sales, Salesforce.com, Cloud Computing, Enterprise Software, Storage, VMware, Integration, Virtualization, Business Intelligence, Lead Generation, Hardware, SaaS, Management
Education
Benchmark Career Institute 2008 — 2008
A+, Network+, CCNA
Dallas County Community College 1999 — 2000
Glow Networks August 2012 - Present
Nationwide Recovery Systems March 2012 - August 2012
The Rowland Group August 2011 - March 2012
Labinal May 2011 - August 2011
Seccion Amarilla USA 2010 - 2010
Goodman Networks August 2008 - April 2009
Goodman Networks February 2008 - April 2009
Ryder Transportation May 2006 - March 2008
Ryder Transportation August 2006 - February 2008
NRS May 2005 - August 2006
Skills
Employee Relations, Human Resources, Information Technology, Applicant Tracking..., Benefits Negotiation, Hiring, Screening, Customer Retention, Account Management, Strategy, Telecommunications, Interviews, Sourcing, Leadership, Management, Recruiting, Benefits Administration, Process Improvement, IT Recruitment, Talent Management, Temporary Placement, Building Relationships, Networking, CRM, Customer Service, Cold Calling, New Hire Orientations, New Business Development, SDLC, Talent Acquisition, Technical Recruiting, College Recruiting, Outlook, Job Descriptions, Sales, Marketing, Cloud Computing, Negotiation, Sales Operations, Training, Employment Law, Microsoft Office, Senior Executive..., Business Strategy, Internet Recruiting
Education
Shawnee Mission East High School- Shawnee
Collin County Community College
Johnson County Community College
AA, Business Administration
LOCKHART, MORRIS, & MONTGOMERY March 2011 - May 2012
NATIONWIDE RECOVERY SYSTEMS April 2010 - March 2011
DYNAMIC RECOVERY SOLUTIONS March 2009 - April 2010
FIRST REVENUE ASSURANCE April 2008 - March 2009
NATIONWIDE RECOVERY SYSTEMS August 2005 - April 2008
REVENUE ASSURANCE PARTNERS January 2003 - August 2005
EXTENDED STAY AMERICA, May 2000 - January 2003
Skills
Negotiation, Customer Service, Microsoft Office, Microsoft Excel, Windows, Credit, Accounts Receivable, Call Center, Loans, Risk Management, Credit Analysis, Vendor Management, Payroll, Financial Analysis, Virtualization, Accounts Payable, Banking, Analysis, Budgets, Call Centers, Contract Negotiation, Coaching, Finance, Insurance, Leadership, Management, Portfolio Management, Recruiting, Sales, Team Building, Team Leadership, Time Management, Training
Education
University of Phoenix 2009 — 2012
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 3.56
University of Phoenix 2002 — 2007
Bachlors, Business
T. L. Weston High School
U.S. Army
Commercial Collection Agency - Commercial Debt Recovery - Tucker, Albin and Associates September 2014 - Present
Nationwide Recovery Systems March 2006 - September 2014
Southwest Credit Systems, L.P. 2003 - 2006
Regional Adjustment Bureau 2003 - 2004
Skills
Loss Mitigation, Consumer Lending, Operations Management, FDCPA, Call Center, Microsoft Office, Team Building, Negotiation, Microsoft Word, Management, Team Leadership, Account Management, Credit Analysis, Customer Satisfaction, Process Improvement, Accounts Receivable, Credit, Credit Cards, Relationship Management, Leadership, Portfolio Management, Outlook, Financial Analysis, Vendor Management, Training, Customer Service, Skip Tracing, Risk Management, Sales, Loans, Debt Settlement, Sales Management, Contract Negotiation, Banking, Payments, Credit Risk, Microsoft Excel, Debt Management, Financial Risk, Financial Services, Forecasting, Executive Management, Finance, Call Centers, Third Party Collections, Predictive Dialers, Customer Retention, Recoveries
Education
Brookhaven Community College 2000 — 2002
Newman Smith HS 1997 — 2000
General Studies
Nationwide Recovery Systems February 2010 - Present
Lighthouse Credit Foundation November 1999 - April 2001
Bomar Credit May 1993 - July 1998
Skills
Collections, FDCPA, HIPAA, Debt Consolidation, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Skip Tracing, Insurance, Credit Analysis, Financial Services, Payments, Program Management
Education
University of Phoenix 2012 — 2014
Bachelor of Arts (B.A.), Human Services Management
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Human Services Management
Glow Networks August 2012 - Present
Nationwide Recovery Systems March 2012 - August 2012
The Rowland Group August 2011 - March 2012
Labinal May 2011 - August 2011
Workforce Solutions Greater Dallas May 2011 - May 2011
Seccion Amarilla USA September 2010 - May 2011
Goodman Networks February 2008 - April 2010
Ryder Transportation August 2006 - February 2008
Nationwide Recovery Systems May 2005 - August 2006
Bally Total Fitness July 2002 - May 2005
Skills
Government, Recruiting, Human Resources, Hiring, Talent Management, Sales, Cold Calling, Interviews, Talent Acquisition, Temporary Placement, Sourcing, Management, Retail, Screening, Leadership, Telecommunications, Strategy, Banking, Personnel Management, Finance, Account Management, Team Building, Wireless, Quality Assurance, Customer Service, Networking, SDLC, Cloud Computing, Sales Management, Staff Retention, Executive Search, Sales Presentations, Applicant Tracking..., Employee Benefits, Project Planning
Education
The University of Kansas 1993 — 1995
Tucker, Albin and Associates Inc April 2010 - July 2015
Anderson, Crenshaw & Assoc. August 2008 - April 2010
RMCN Credit Services October 2007 - March 2008
Nationwide Recovery Systems May 2003 - October 2007
AAA Collections, Inc. July 1996 - April 2003
Skills
Outlook, Account Management, Accounts Receivable, Arbitration, Banking, Bankruptcy, Budgets, Business Strategy, Call Center, Call Centers, Cash Flow, Civil Litigation, Commercial Litigation, Contract Negotiation, Corporate Law, Courts, Credit, Credit Analysis, Credit Cards, Credit Risk, Creditors' Rights, Customer Retention, Customer Service, Debt Management, Debt Settlement, Due Diligence, Executive Management, FDCPA, Finance, Financial Analysis, Financial Risk, Financial Services, Forecasting, Insurance, Leadership, Legal Assistance, Legal Issues, Legal Compliance, Legal Research, Legal Writing, Litigation, Loans, Loss Mitigation, Management, Mediation, Microsoft Excel, Microsoft Office, Microsoft Word, Mortgage Lending, Negotiation
Education
National American University-Sioux Falls 1995 — 1999
AAS, Paralegal Studies, 3.6
ResponsiveEd October 2014 - Present
PointBank April 2012 - September 2014
Nationwide Recovery Systems February 2010 - March 2012
TradeSource, Inc March 2009 - February 2010
US Army June 2000 - June 2008
Skills
Recruiting, Human Resources, Leadership, Management, Interviews, Employee Benefits, Risk Management, Training, Hiring, Banking, Payroll, Talent Acquisition, Time Management, Team Building, Microsoft Office, Outlook, Temporary Placement, Executive Management, Employee Training, Negotiation, Government, Social Networking, Staffing Services, Cold Calling, Call Centers, Sales Management, Finance, Loans, Customer Retention, Internet Recruiting, Program Management, Coaching, Process Improvement, Talent Management, Executive Search, Staffing Analysis, Staffing Models, Applicant Tracking..., Relationship Management, Vendor Management, New Hire Orientations, Account Management, Employee Relations, Team Leadership, Contract Negotiation, Performance Management, College Recruiting, Screening, Onboarding, Sourcing
Education
University of North Texas 2007 — 2008
Bachelor of Arts International Studies, International Politics and Diplomacy
Lake Dallas 1995 — 1999
Self Employed March 2013 - Present
CTB/MCGRAW-HILL, LLC (KELLY SERVICES) March 2014 - June 2014
Hope Community Development Agency December 2009 - March 2013
MTC October 2008 - September 2009
NATIONWIDE RECOVERY SYSTEMS November 2007 - May 2008
C.L. Castillo Builders, Inc. March 2007 - May 2008
Curves for Women October 2004 - May 2008
Servpro Industries January 2006 - February 2007
Skills
Graphic Design, Excel, Web Development, Social Media, Microsoft Excel, Community Organizing, PowerPoint, Social Networking, Event Management, Event Planning, Fundraising, Social Services, Public Relations, Program Management, Marketing, Training, Customer Service, Public Speaking
Education
Texas A&M Commerce 2004 — 2008
BS of Science, Sociology
NRS 2002 - 2007
Nationwide Recovery Systems 2002 - 2007
AAA Collections 1995 - 2002
AAA Collections Inc 1995 - 2002
Education
National American University 1995 — 1999
Lincoln High School 1990 — 1993
Trinity Mother Frances Business Offices November 2014 - Present
Nationwide Recovery Systems September 2014 - October 2014
RoomStore June 2006 - March 2012
Skills
Customer Service, Microsoft Excel, Microsoft Word, Medical Terminology, Medical Coding, Time Management, ICD-9, Sales Management, Marketing, Microsoft Office, Retail, Team Building, Access, Medical Billing, Inventory Management, HIPAA, Telephone Skills, Organization Skills, 10 Key, CPT
Education
Tyler Junior College 2012 — 2014
Associate's Degree, Medical Office Management/Administration, GPA 3.63
Kysor Panel Systems May 2014 - February 2015
VSL October 2012 - May 2013
Nationwide Recovery Systems July 2009 - September 2010
PRC, LLC September 2007 - June 2008
Skills
Microsoft Office, Microsoft Excel, AutoCAD, Microsoft Word, Team Leadership, PowerPoint, Outlook, CAD, Photoshop, Teamwork, Time Management, Toyota Production System, 5S, Kaizen, MRP, Surveying, SAS, Time Study, SolidWorks, TORA, Pareto Analysis, SAP ERP, Six Sigma, Lean Manufacturing, Engineering, Industrial Engineering, Manufacturing
Education
The University of Texas at Arlington 2012 — 2015
Bachelor of Science (BS), Industrial Engineering
North Lake College 2004 — 2010
Associate of Science (A.S.), Associate degree in Science
Capital One September 2012 - Present
CreditWatch Services Ltd June 2011 - September 2012
Nationwide Recovery Systems August 2010 - June 2011
Enterprise Rent-A-Car August 2009 - June 2010
Convergys April 2007 - October 2009
May Credit Service Center September 1999 - January 2005
Skills
Management, Team Leadership, Banking, Customer Service, Risk Management, Financial Analysis, Project Management, Business Analysis, Finance, Leadership, Change Management, Criminal Justice, Business Strategy, Analysis, Credit, Human Resources, Claims Processing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
University of Phoenix
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration - Degree in Process - Expected Graduation 2015
Tarrant County College 2014 - 2015
Exeter Finance Corp June 2012 - December 2013
Santander Consumer USA Inc. January 2007 - July 2011
Nationwide Recovery Systems 2005 - 2007
Santander Consumer USA Inc. 2004 - 2005
GM Financial 2000 - 2004
Merck 1995 - 2000
Skills
Thought, Leadership, Time Management, Financial Services, Call Centers, Consumer Collections, Loss Recovery, Strategy, Lean Six Sigma, Charge Offs, Negotiation, FDCPA, Human Resources, Strategic HR, Organizational Behavior, Business Management, SWOT analysis, Business Ethics, Consulting, Customer Service, Customer Satisfaction, Microsoft Office, Access, Skip Tracing, Teamwork, Escalation Resolution, Soft Skills, Hard skills, People Skills, Employee Benefits, Research, Donations, Prescription Claim..., Credit, Outlook, Strategic Planning, Retail, Loan Servicing, Training, Management, Leadership Development, Public Speaking, Performance Management, Recruiting, Microsoft Excel, Coaching, Employee Relations, Finance, Loans, Business Law
Education
Green B.Trimble Technical Highschool
Business Administration and Management, General
Management and Strategy Institute
Lean Six Sigma
Tarrant County College
Business Administration-Management/Business
Consumer Asset Management Inc February 2015 - Present
Commercial Recovery Systems January 2012 - Present
Southwest Credit Systems, L.P. February 2008 - September 2012
Nationwide Recovery Systems May 2005 - January 2008
Skills
AML, KYC, Health Insurance, Corporate Governance, Financial Regulation, FSA, FINRA, Leadership, Employment Law, Fraud, Operational Risk, Customer Service, Financial Services, Call Centers, Credit, Credit Cards, Credit Risk, Executive Management, Finance, Financial Analysis, Management, Process Improvement, Risk Management, Team Building, Accounts Receivable
Education
Sherman High School 1985 — 1988
Grayson County College
Legacy Exploration, LLC September 2014 - July 2015
Nationwide Recovery Systems June 2014 - September 2014
ACTIVE Network (formerly Fellowship Technologies, LLC) September 2010 - June 2014
Fellowship Technologies, LLC April 2010 - September 2010
Skills
SaaS, Salesforce.com, Sales Process, Communication Skills, Product Demonstration, Technical Demonstrations, Oracle Applications, Marketing Communications, Sales, SugarCRM, Cold Calling Experience, Customer Retention, Cold Calling, Sales Operations, Sales Presentations, CRM, Communication, Customer Service, Enterprise Software, Management, Team Building
Education
University of Mary Hardin-Baylor 2005 — 2009
UPS Freight February 2014 - Present
Nationwide Recovery Systems November 2013 - Present
R&L Global Logistics February 2010 - June 2010
YRC October 2008 - February 2010
NRS April 2006 - October 2008
Saia 2003 - 2005
Skills
LTL, Transportation..., Transportation, Freight, Truckload, 3PL, Account Management, Trucking, Logistics, Sales Management, New Business Development, Operations Management, Air Freight, Logistics Management, Call Centers, Shipping, Process Improvement, Accounts Receivable, Sales, Strategic Planning, Business Development
Education
Missouri Valley College 1986 — 1990
BS, Marketing / Finance
Dell July 2014 - Present
Dell October 2012 - July 2014
Tmobile December 2006 - June 2012
Adecco Group February 2006 - October 2006
Southwest Credit Systems September 2004 - August 2005
Capital One Auto Finance June 2004 - August 2004
Nationwide Recovery Systems October 2003 - June 2004
Countrywide Home Loans/Landsafe Appraisals March 2002 - March 2003
Skills
SharePoint, Windows, Cerner, OPAS, Clinical Support, PowerChart, PowerPoint, Microsoft Excel, Avaya, Blackberry, Blackberry Enterprise..., Blackberry applications, Android, Windows Mobile Devices, Microsoft Exchange, Windows Server, Troubleshooting, Linux, BMC Remedy, Windows 7, Quality Assurance, Microsoft Office, Outlook, System Administration, Microsoft Word, Technical Support, Training, Service Desk, Networking, Project Management, Management, Team Leadership, Call Centers, Windows XP, Software Installation, Software Implementation, Windows Mobile, Healthcare Information..., HIPAA, Citrix, Help Desk Support, VoIP, Active Directory, Time Management, XP
Education
Collin County Community College 1999 — 2004
Liberal Arts and Sciences/Liberal Studies
Plano East Senior High School 1995 — 1999
Diploma
Nationwide Recovery Systems June 2006 - Present
IntelliRisk September 2002 - May 2006
Healthsource Consultants, Inc. June 2001 - August 2002
Medaphis Hospital Services November 1995 - May 2001
MedQuist / Transcriptions, LTD February 1992 - November 1995
RME Collections July 1988 - February 1992
Skills
Revenue Cycle, Medicare, Revenue Cycle Management, Healthcare Management, Healthcare Information..., Negotiation, Process Improvement, Healthcare Industry, Strategic Planning, Healthcare Consulting, HIPAA, Team Building, Healthcare, Practice Management, Medicaid, Managed Care, Physicians, Executive Management, Performance Improvement, Leadership
Education
Oklahoma Baptist University 1985 — 1988
Southwest Biomedical LLC December 2014 - Present
Nationwide Recovery Systems August 2002 - December 2014
Southern Medical Services 1999 - 2002
West Corporation 1998 - 1999
Aegis Communications Group 1992 - 1998
US Navy 1984 - 1990
Skills
Leadership, Management, Call Centers, Finance, Team Building, Sales Operations, Sales, Customer Retention, Executive Management, Business Development, Sales Management, Sales Process, Outsourcing, Account Management, Call Center, Credit, Negotiation, Contract Negotiation, Process Improvement, Business Strategy, Performance Management, Team Leadership
Education
The University of Texas at Arlington 1991 — 1995
BA, Communications
Ennis High School 1980 — 1983
Sandler Sales Training
Presidents Club
HMI July 2015 - Present
Nationwide Recovery Systems June 2006 - June 2015
Intellirisk Mgmt June 2003 - July 2006
Healthsource Consultants, Inc. May 2001 - June 2003
Skills
Strategy, CRM, Management, Outsourcing, Networking, Marketing, Contract Negotiation, Business Development, Leadership, Strategic Planning
Education
Oklahoma Baptist University 1985 — 1988
Communication, General
Nationwide Recovery Systems June 2006 - Present
Southwest Credit January 1990 - June 2006
Skills
Commercial collections, Debt Settlement, Communication, File Management, Qualified Mediator, Telephone, Collections, Outlook, Management, Risk Management, Accounts Receivable, Microsoft Excel, Microsoft Office, Call Center, Microsoft Word, Arbitration, Skip Tracing, Financial Analysis, Accounting, Corporate Recovery, Negotiation, Team Leadership, Sales, Credit Analysis, Loss Mitigation, Loans, Contract Negotiation, Customer Service, Relationship Management, Call Centers, Credit Risk, Credit, Portfolio Management, Investments, Payments, Banking, Financial Services, Due Diligence, Time Management, Forecasting, Financial Risk, Process Improvement, Analysis, Debt Management, Insurance, Business Analysis, Mortgage Servicing, Customer Satisfaction, Loan Servicing, Strategic Financial...
Education
Tyler Junior College 1983 — 1984
Some College, Accounting
Lindale High School 1967 — 1974
Diploma, High School
CSC June 2014 - Present
The Law Office of Michael J. Scott May 2012 - June 2014
Nationwide Recovery Systems March 2003 - April 2012
Skills
Predictive Dialers, Dialer Management, jBase, Collection Strategy, Skip Tracing, FDCPA, Third Party Collections, IVR, Employee Training, Call Centers, Payments, Team Leadership, Call Center, Risk Management, Disaster Recovery, Management, Loss Mitigation, Credit, Loans, Credit Risk, Vendor Management, Portfolio Management, Relationship Management, Executive Management, Credit Analysis, Business Analysis, Process Improvement, Mortgage Lending, Finance, Credit Cards, Banking, Accounts Receivable
Education
Texas Tech University 1995 — 2000
Bachelor, Advertising
CSC - Computer Sciences Corporation February 2009 - March 2014
CSC - Computer Sciences Corporation July 2007 - February 2009
Fujitsu November 2006 - July 2007
Telvista Inc. December 2005 - November 2006
Nationwide Recovery Systems March 2005 - December 2005
CompUSA March 2004 - March 2005
Skills
Quality Assurance, Testing, Quality Management, Software Quality..., Software Documentation, SDLC, PMP, Requirements Analysis, Project Management, ITIL, Quality Auditing, Software Project..., Business Process, ISO, Transition Management, Employee Training, Six Sigma, CSSGB, Team Leadership, Telecomunications, Relationship Management, Sales & Marketing, Product Development, Service Development, Auditing, Service Improvement..., Service Implementation, Post Implementation..., PowerPoint, Microsoft Excel, Service Performance..., Brand Awareness, Coordinate Events, Presentations, Process Flow..., Data Management, SSAE 16 (SAS70), Company Branding, Telecommunications, IT Service Management, Troubleshooting, Integration, Process Improvement, Service Delivery, Vendor Management, Customer Service
Education
Brookhaven Community College
NRS 1987 - Present
Nationwide Recovery Systems 1987 - Present
Skills
Mutual Funds, Outlook, Microsoft Excel, Investment Advisory, Microsoft Office, Microsoft Word, Investments, Hedge Funds, Portfolio Management, Banking, Budgets, Equities, Fixed Income, Relationship Management, Credit, Call Centers, Risk Management, Financial Analysis, Executive Management, Management, Accounting, Investment Management, Options, Analysis, Strategic Planning, Financial Markets, Team Building, Accounts Receivable, Payments, Asset Allocation, Financial Reporting, Cash Flow, Financial Risk, Credit Risk, Credit Analysis, Real Estate, Business Analysis, Training, Forecasting, Leadership, 401k, Loans, Sales Management, Finance, Trading, Asset Management, Retirement Planning, System Administration, Mortgage Lending, Customer Satisfaction
Education
Seton Hall University 1961 — 1965
Bachelor of Science (BS), Education
Bloomfield High School 1957 — 1961
College Prep
Sandler Training by TrustPoint Management Group August 2015 - Present
Repair My Credit Now September 2013 - Present
Repair My Credit Now September 2006 - Present
Repair My Credit Now October 2005 - September 2006
Nationwide Recovery Systems July 2003 - October 2005
Nationwide Recovery Systems January 2002 - July 2003
Skills
Sales manager, Developing sales people, Negotiation, Retail collections, Sales Management, New Business Development, Selling, Coaching, Sales, Solution Selling, Cold Calling, Account Management, Sales Process, Credit, Customer Service, Salesforce.com, Team Building, Project Management, B2B, Business Development, Recruiting, Strategic Planning, Sales Operations, Management, Business Planning, Marketing, Leadership, Team Leadership, Customer Retention
Education
ITT Technical Institute-Richardson
Information Technology - Computer Network Systems
Sandler Sales Training - President's Club Member
Sandler Sales Training
Sandler Strategic Sales Management Solutions Member
Sandler Management Training
Nationwide Recovery Systems (Collections) 2005 - 2012
Nationwide Recovery Systems 2005 - 2012
Sprint Nextel September 1994 - August 2004
Skills
Call Centers, Coaching, Customer Satisfaction, Customer Service, Loans, Training, Credit, Strategic Planning, Risk Management, Process Improvement, Team Leadership, Negotiation, Telecommunications, Microsoft Office, Call Center
Education
Mountain View College 2010 — 2010
N/A, Business Administration
East Texas 1982 — 1982
N/A, Business Management
Chief Executive Transportation October 2007 - Present
Heights Preparatory Academy, Uplift Education January 2012 - May 2012
Texans CAN! Academy August 2009 - October 2011
United States Army Reserve September 2002 - September 2010
Richardson Independent School District January 2009 - August 2009
Lifetouch Portrait Studios December 2007 - December 2008
Nationwide Recovery Systems September 2007 - December 2007
Epic Learning Systems June 2007 - September 2007
SCORE! Educational Centers May 2007 - August 2007
Aflac January 2007 - June 2007
Education
University of North Texas 2001 — 2007
Bachelor's degree, History, Political Science, German
Bishop Lynch High School 1996 — 2000
Wells Fargo Dealer Services December 2012 - Present
Winning Strategies Marketing January 2012 - October 2012
Nationwide Recovery Systems November 2010 - December 2011
Wol+Med Medical July 2010 - October 2010
ThinkCash Financial May 2009 - April 2010
Countrywide Financial Corporation July 2007 - April 2009
Washington Mutual Card Services September 2005 - July 2007
Uniden America Corporation June 2004 - September 2005
Citigroup February 2004 - May 2004
Stream International, Incorporated September 1999 - November 2003
Skills
Windows Server, Servers, Computer Hardware, Hardware, Software Development, Help Desk Support, Telecommunications, Wireless, VoIP, GSM, IP, Call Center, Telephony, 3G, T1, CDMA, SDH, Computer Network..., Ethernet, Broadband, Data Center, Disaster Recovery, Network Administration, Security, Troubleshooting, SQL, Linux, Technical Support, Call Centers, System Administration, TCP/IP, Vendor Management, Apache, Program Management, Management, Network Security, Integration, Firewalls, Software Documentation, DNS
Education
Univsity of Texas at Arlington 2005 — 2007
Tarrant County College 2003 — 2005
Associate of Arts (A.A.), English Language and Literature/Letters
Tarrant County College 2003 — 2005
Associates Degree, Liberal Arts and Sciences, General Studies and Humanities
University of Texas
English