Navy Federal Credit Union
Navy Federal Credit Union is a US credit union headquartered in Vienna, Virginia, chartered and regulated under the authority of the National Credit Union Administration. Navy Federal is the largest natural member credit union in the United States, both in asset size and in membership. Designated CEO: Mary McDuffie (18 Jan 2019–) CEO: Cutler Dawson (5 Dec 2004–18 Jan 2019) Customer service: 00 800 0842 6328 Headquarters: Vienna, Virginia, United States Members: 8,121,667 (Q3, 2018) Number of locations: 300
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Navy Federal Credit Union Employees
Navy Federal Credit Union September 2011 - Present
United States Air Force September 2004 - September 2011
United States Air Force September 2004 - September 2011
BankTrust May 2002 - June 2004
Skills
Customer Service, Human Resources, Data Entry, Finance, Accounting, Call Centers, Negotiation, Aircraft, Financial Services, Inspection, Leadership, Flights
Education
University of South Alabama
Bachelor of Science, Business Administration; Finance; Banking
Navy Federal Credit Union March 2015 - Present
NFCU June 2000 - Present
Skills
ITIL, Credit, Process Improvement, Requirements Analysis, Risk Management, Security, Change Management, Analysis, Business Analysis, Project Management, Vendor Management
Education
University of Rio Grande and Rio Grande Community College
Kenton Ridge High School
American Speech-Language-Hearing Association February 1990 - Present
Inside Workplace Wellness January 2011 - Present
TAD Technical Services Corporation 1989 - 1990
Navy Federal Credit Union 1988 - 1988
Skills
Employee Relations, Employee Benefits, Human Resources, Performance Management, Writing, Public Speaking, Compensation Strategies, HRIS, Recruiting, Organizational..., New Hire Orientations, Strategic Planning, Leadership Development, Leadership, Organizational..., Nonprofits, Coaching, Benefits Administration, Internal Communications, Staff Development, Training, Onboarding, Workforce Planning, Non-profits, Employee Engagement, Talent Management, Employee Wellness, Budgets, Negotiation, Decision Making, Team Facilitation, Mind Mapping, Succession Planning, Temporary Placement, Management, Team Building
Education
University of South Carolina - The Moore School of Business 1984 — 1987
BS, Business Management
Banner Bank June 2013 - Present
Banner Bank June 2010 - June 2013
Navy Federal Credit Union September 2006 - June 2010
Skills
Residential Homes, Refinance, Branch Management, Mortgage Lending, Government Loans, Construction Loans, Home Equity Loans, Leadership, FHA financing
Education
University of Phoenix
Business Management
First Federal Mortgage August 2015 - Present
Citi January 2003 - Present
Navy Federal Credit Union August 2012 - August 2015
First Federal Mortgage 2015 - 2015
First Federal Mortgage 2015 - 2015
Integrity Media January 2004 - January 2007
Skills
Mortgage Banking, Loan Origination, Mortgage Lending, Loans, Credit, Refinance, FHA, USDA, Veterans Administration, FHA financing, Training Delivery, Development & delivery..., Microsoft Office, Insurance, Training, Management, Mortgage Underwriting, Risk Management, Financial Risk, VA Loans, Banking, Customer Service, Analysis, Negotiation, Process Improvement, Residential Mortgages, Financial Analysis, DesktopUnderwriter, Allregs, CoreLogic, Mentoring, MBTI, Kirkpatrick, Bob Pike, INSYNC, Writing, Editing, Lotus Notes, Unifi, SumTotal, DocShare, SnagIt, Outlook, Groupwise, SAP, FoxPro, Quicken, ACSS
Education
University of South Alabama 1996 — 1996
Psychology
Citronelle High 1992 — 1996
Diploma, Educational Leadership and Administration, General
Sunrise Senior Living September 2015 - Present
Navy Federal Credit Union June 2013 - September 2015
Navy Federal Credit Union February 2012 - June 2013
Sunrise Senior Living June 2010 - February 2012
Sunrise Senior Living August 2007 - June 2010
Sunrise Senior Living July 2006 - August 2007
Education
University of Richmond 2002 — 2006
Bachelor's Degree, Psychology, Minor in Leadership Studies
Navy Federal Credit Union August 2011 - Present
FAA March 2011 - August 2011
McCabe Weisberg & Conway November 2009 - November 2010
American Eagle Outfitters August 2008 - January 2009
American Eagle Outfitters May 2007 - August 2008
Skills
Technical Writing, Editing, Microsoft Office, Writing, Legal Writing, Proofreading, Web Content Management, Analysis, SharePoint, Adobe Connect, Adobe, Document Management
Education
University of Pittsburgh 2005 — 2009
Bachelor of Arts (BA), English Language and Literature, General
University of Pittsburgh 2005 — 2009
Bachelor of Arts (B.A.), English Writing
Navy Federal Credit Union June 2012 - Present
Service Champions HVAC June 2009 - April 2012
San Bernardino County Arrowhead Regional Medical Center March 2009 - June 2009
La Verne Police Department August 2008 - February 2009
JPMorgan Chase March 1997 - March 2008
Skills
Mortgage Banking, Mortgage Lending
Education
University of Southern California 1980 — 1985
Bachelor's degree, Mathematics
Marriott International February 2015 - Present
CapTech June 2013 - Present
Navy Federal Credit Union November 2014 - February 2015
Bank of America July 2013 - October 2014
CapTech January 2012 - June 2013
Ravebox Developers June 2011 - November 2012
University of Richmond August 2010 - August 2010
Children's Technology Workshop June 2010 - August 2010
Skills
Android, Mobile Devices, Access, Social Media, Java, Entrepreneurship, Microsoft Office, MySQL, Spanish, Appian, Mobile Technology, Agile Project Management, JBPM, Experienced Business..., JBoss EAP, RESTful WebServices, French, Portuguese, SoapUI, BPMN
Education
University of Richmond - Robins School of Business 2009 — 2013
Bachelor of Business Administration (B.B.A.), International Business
Wirtschaftsuniversität Wien / WU Wien 2012 — 2012
Navy Federal Credit Union January 2013 - Present
Skills
VA loans, Mortgage Lending, Mortgage Banking, Loan Origination, First Time Home Buyers, Microsoft Office, Refinance
Education
University of Rhode Island 1995 — 1999
Psychology, Psychology
Navy Federal Credit Union October 2011 - Present
Crowley Maritime February 2007 - May 2010
Al-Anon Family Group Headquarters, Inc. October 2000 - June 2006
Al-Anon Family Groups Inc. September 2000 - May 2003
Ponce Cash & Carry Supermarkets August 1994 - June 2000
Skills
Customer Service, Microsoft Office, Teamwork, Outlook, Credit Unions, Microsoft Excel, Spanish, Research, Microsoft Word, Banking, Teller Operations, Access, Deposits, PowerPoint, Loans, Credit, Lines Of Credit, Consumer Lending, Cross Selling, English, Excel, Word, Loan Origination, Customer Satisfaction, Branch Banking, Credit Cards, Bank Secrecy Act, Shipping, Internet Banking, Data Entry, Personal Banking, Budgets, Arts and crafts, Home Decor, Budgeting, Sewing, Loan Servicing, Flower Arrangements, Decoration, Cash Management, International Shipping, Cash-handling, Fraud Detection, Dispute Resolution, Recepcionist, Bilingual-English/Spanis..., Credit Card Fraud, Fully bilingual English, Spanish Translation
Education
University of Puerto Rico 1995 — 2000
BACHELOR, OFFICE SYSTEMS
University of Puerto Rico-Ponce 1995 — 2000
Bachelor’s Degree, Business Administration and Management, General, Cum Laude
The University of Maryland Medical System July 2013 - Present
Navy Federal Credit Union April 2013 - July 2013
Pricewaterhouse Coopers December 2011 - April 2013
The Henry M. Jackson Foundation for the Advancement of Military Medicine June 2006 - October 2011
The Henry M. Jackson Foundation for the Advancement of Military Medicine April 2003 - June 2006
Raytheon June 2002 - April 2003
Arthur Andersen LLP November 1997 - June 2002
Skills
Employee Relations, Employment Law, Performance Management, Compensation, HRIS, HR Policies, Organizational..., Benefits, Onboarding, Coaching, Orientation, Grievances, Legal Compliance, EEO, FMLA, Job Evaluation, Job Analysis, Discrimination, Administration, Benefits Administration, Human Resources, Workforce Planning, New Hire Orientations, Employee Benefits, Talent Management, Leadership, Process Improvement, Policy, Program Management, Performance Appraisal, Personnel Management, Talent Acquisition, Payroll, Interviews, Recruiting, Employee Engagement, HR Consulting, Conflict Resolution, Exit Interviews, Strategic HR, Team Building, Management
Education
University of Pittsburgh 1993 — 1997
B.A., Administration of Justice
University of Pittsburgh 1993 — 1997
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Robert Half Finance & Accounting September 2015 - Present
Middleburg Bank June 2015 - September 2015
Middleburg Bank September 2014 - June 2015
KPMG November 2013 - April 2014
Wells Fargo Home Mortgage February 2013 - November 2013
Navy Federal Credit Union October 2011 - February 2013
BNY Mellon March 2010 - January 2011
Citizens Bank July 2007 - February 2010
Skills
Banking, Retail Banking, Credit, Loans, Commercial Banking, Credit Analysis, Credit Risk, Mortgage Lending, Commercial Lending, Consumer Lending, Small Business Lending, Branch Banking, Portfolio Management, Cross Selling, Risk Management, Trade Finance, Financial Risk, Financial Analysis, Core Banking, Cash Management, Corporate Finance
Education
University of Pittsburgh
AnyPresence April 2015 - Present
Agensys Corporation February 2014 - April 2015
Navy Federal Credit Union 2011 - 2013
Skills
Permanent Placement, Risk Management, Staff Augmentation, Recruiting, Information Technology, Customer Service, Talent Acquisition, SharePoint, Software Development, Contract Recruitment, Underwriting, Management, Banking, Insurance, Credit, Switching, Cloud Computing, Financial Services, Temporary Placement, Opening Doors, New Business..., PowerPoint, Networking, Enterprise Software, Microsoft Office, Direct Sales, New Business Development, Microsoft Excel, Leadership
Education
University of South Carolina-Columbia 2009 — 2013
Bachelor of Business Administration (B.B.A.), Insurance
SPAWAR October 2013 - Present
United States Marine Corps-Reserves March 2011 - Present
H&R Block January 2014 - April 2014
University of San Diego Legal Clinic January 2013 - May 2013
University of San Diego School of Law June 2011 - May 2013
Internal Revenue Service June 2009 - July 2010
Navy Federal Credit Union May 2008 - May 2009
Department of Veterans Affairs October 2007 - March 2008
United States Marine Corps-Active Duty July 2003 - July 2007
Skills
Courts, Litigation, Criminal Law, Trials, Analysis, Training, Research, Interviews, Auditing, Military, Investments, Enforcement, Westlaw, Legal Writing, Legal Research, Legal Issues
Education
University of San Diego School of Law 2013 — 2014
Master of Laws (LLM)
University of San Diego School of Law 2010 — 2013
Juris Doctor
San Diego State University
Bachelor of Science
General Dynamics Information Technology January 2006 - November 2008
Anteon Corporation April 2001 - December 2005
AMAZING MEDIA INC June 1999 - January 2001
Navy Federal Credit Union April 1997 - September 1998
Alcatel Data Networks April 1995 - April 1997
Sprint February 1988 - April 1995
Skills
Java Enterprise Edition, XML, Java
Education
University of Pittsburgh 1983 — 1985
MS
University of Pittsburgh 1980 — 1983
BS
University of Pittsburgh 1972 — 1977
BA
Navy Federal Credit Union March 2013 - Present
Skills
Banking, Microsoft Office, Loans, Customer Service, PowerPoint, Retail Banking, Lotus Notes, Microsoft Excel, Training, Analysis, Leadership, Business Analysis, Access, Accounting, Call Centers, Coaching, Credit, Customer Satisfaction, Data Analysis, Finance, Financial Analysis, Insurance, Management, Outlook, Performance Management, Process Improvement, Risk Management, Sales, Software Documentation, Team Building, Team Leadership, Teamwork, Time Management, Visio, Consumer Lending, Operations Management, Vendor Management, Investments
Education
Webster University 2012 — 2013
masters, Business Administration and Management, General
University of South Carolina-Columbia 2007 — 2011
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Navy Federal Credit Union June 2014 - Present
Navy Federal Credit Union May 2013 - June 2014
Navy Federal Credit Union July 2011 - May 2013
Skills
Leadership, Training, Process Improvement, Management, Microsoft Office
Education
University of Phoenix 2011 — 2013
Associate's degree, Health/Health Care Administration/Management
Fannie Mae August 2015 - Present
Fannie Mae July 2010 - August 2015
Navy Federal Credit Union January 2008 - October 2009
Skills
SharePoint, Vendor Management, Databases, Project Management, Concur, Event Planning, Travel Management, Executive Calendar..., Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Visio, Notary Public, Risk Management, Business Analysis, Process Improvement, Program Management
Education
University of Phoenix 2009 — 2013
Associate of Arts (AA), Web/Multimedia Management and Webmaster, 3.54
Beaufort Regional Chamber of Commerce March 2015 - Present
Westin Hotels & Resorts March 2013 - March 2014
Semper Fi Investment Advisors November 2012 - March 2013
Navy Federal Credit Union April 2010 - February 2011
Booz Allen Hamilton May 2009 - November 2009
KONGSBERG May 2008 - December 2008
FLIR Systems October 2007 - April 2008
Nordstrom May 2004 - August 2005
Skills
Event Planning, Leadership, Marketing, Public Relations, Program Management, Project Planning, Customer Service, Management, Microsoft Excel, Sales, Advertising, Social Media, Human Resources, Social Media Marketing, Time Management, Marketing Strategy, Event Management, Press Releases, Account Management, Microsoft Office, PowerPoint, Strategic Planning, Public Speaking, Fundraising, Social Networking, Marketing Communications
Education
University of South Carolina-Columbia 2003 — 2007
BA, Advertising
Navy Federal Credit Union August 2011 - Present
University of San Diego December 2009 - May 2011
New Mexico Educators Federal Credit Union January 2006 - February 2010
State Employees Credit Union August 1999 - December 2005
Skills
Employee Relations, Organizational..., Program Management, Employee Management, Project Coordination, Project Implementation, Career Development, Career Management, Leadership Development, Training & Development, Human Relations, Human Performance, Course Development, Coaching, Management Consulting, Customer Relations, Instructional Design, Event Management, Performance Improvement, Process Improvement, Employee Training, Organizational..., Talent Management, Performance Management, Talent Development, Professional Development, Interviews, Change Management, Customer Service, Human Resources, Cross-functional Team..., Management, CRM, Strategy, Recruiting, Leadership, Marketing, Customer Satisfaction, Sales, Team Building, Operations Management, Teamwork, Workshop Facilitation, Personnel Management, Conflict Resolution, Employee Engagement, Onboarding, Hiring, Analysis, Team Leadership
Education
University of San Diego 2009 — 2011
Master's, Business and Leadership
University of San Diego
Project Management
Navy Federal Credit Union May 2010 - Present
L3 Communications February 2010 - May 2010
Fannie Mae October 2006 - January 2009
Fannie Mae Foundation 2006 - January 2009
Sprint March 2005 - October 2006
AOL August 2004 - March 2005
Best Buy December 1997 - July 2004
Steel Authority of India Limited February 1990 - August 1997
Skills
SDLC, Training, PMP, Vendor Management, Software Documentation, Requirements Gathering, Software Project..., Program Management, Leadership, Business Process, Requirements Analysis, PMO, Business Analysis, Testing, Business Intelligence, Management, Visio, Project Management, Integration, Information Technology, Enterprise Architecture, Process Improvement
Education
Six Sigma 2009 — 2009
White Belt, Lean Six Sigma
University of Phoenix 2002 — 2004
MBA, Technology Management
Birsa Institiute of Technology 1985 — 1989
B.E, Electronics and Telecommunication
ITIL
ITIL Foundation, Project Management/Process Improvement
PMP
PMP, Project Management
Lucy Mckoy, Inc. June 2014 - Present
Keller Williams Real Estate January 2014 - Present
Finnegan, Henderson, Farabow, Garrett & Dunner, LLP January 2004 - January 2015
Finnegan, Henderson February 2004 - January 2012
Navy Federal Credit Union June 1999 - May 2004
Skills
Account Reconciliation, Accounting, QuickBooks, Bank Reconciliation, Spreadsheets, Outlook, Microsoft Excel, Tax, Financial Reporting, Data Entry, Bookkeeping, Microsoft Office, Residential Homes, Real Estate Transactions, Management
Education
University of Phoenix
Navy Federal Credit Union April 2015 - Present
H3O, LLC May 2012 - Present
Payne Financial Services, Inc. March 2007 - June 2009
Fallon, Myers & Marshall, LLP July 2005 - March 2007
Wilmer Cutler Pickering Hale and Dorr LLP September 2003 - April 2005
Skills
Marketing, Project Management, Business Development, Budgets, New Business Development, Public Speaking, Program Management
Education
University of Phoenix 2005 — 2007
Associate of Arts, Criminal Justice
Raytheon September 2013 - Present
Navy Federal Credit Union January 2008 - September 2013
Skills
Space Planning, AutoCAD, SketchUp, Space-planning, Submittals, Space planning, Interior Design, Architectural Design, AutoCAD Architecture, LEED, Architectural Drawings, Furniture, Design Research, Project Coordination, Interior Architecture, Photoshop, Project Planning, Construction Drawings, FF, Concept Design, Budgets, Renovation, Green Building, Sketching, Architectures, Rendering, MS Project, Project Management, Furnishings, PowerPoint, LEED AP, Architecture, Sustainable Design, Revit, Construction Management, Comprehensive Planning, Mixed-use
Education
University of Scranton 2014 — 2017
Master of Business Administration (MBA), International Business, Operations Management
Virginia Polytechnic Institute and State University 2003 — 2007
BS, Interior Design
Navy Federal Credit Union June 2009 - Present
Skills
Financial Analysis, Financial Modeling, Bloomberg, Portfolio Management, Investments, Credit Analysis, Valuation, Corporate Finance, Loans, Finance, Series 7, Mutual Funds, Asset Management, Fixed Income, Capital Markets, Equities, Risk Management, Investment Banking
Education
University of Richmond 2005 — 2009
Business Administration, Finance, Marketing
University of Richmond - Robins School of Business 2005 — 2009
Business Administration, Finance, Marketing
Navy Federal Credit Union January 2014 - Present
USMC, Training Command December 2009 - January 2014
USMC July 2001 - November 2009
MCTSSA August 1998 - July 2001
Marine Corps January 1995 - August 1998
USMC July 1992 - January 1995
USMC January 1992 - July 1992
U.S. Navy October 1989 - December 1991
Skills
DoD, Security Clearance, Military, Information Assurance, Military Operations, Operational Planning, Military Experience, Government, Force Protection, Systems Engineering
Education
University of San Diego 1999 — 2003
MBA (With an emphasis in Finance)
University of Kentucky 1999 — 2002
B.S, Civil Engineering
Navy Federal Credit Union June 2015 - Present
Gulf Shores Title Company, Inc. June 2013 - Present
Norwood Real Estate and Development, Inc. July 1996 - May 2013
REMAX of Gulf Shores July 1996 - May 2013
Pleasure Island Junior Women's Club January 2011 - December 2011
RE/MAX of Gulf Shores January 1995 - July 1996
Skills
Real Estate, Customer Service, Advertising, Social Networking, Buyers, Contract Management, Negotiation, Selling, Contract Negotiation, Buyer Representation, Strategic Planning, Condos, PowerPoint, Marketing, Budgets, Residential Homes, Purchasing, Short Sales, Microsoft Excel, Microsoft Office 2003, Microsoft Office, New Business Development, Quickbooks, MLS (Navica), Top Producer, Contract Review, Title Insurance, Sales Leads, New Leads, Internet Leads
Education
University of South Alabama 2002 — 2005
BA, Adult Studies
College of Charleston November 2012 - Present
Navy Federal Credit Union April 2012 - November 2012
CPM Federal Credit Union November 2011 - March 2012
Community Bank, D.O.D Military Banking July 2007 - September 2011
Chili’s Bar and Grill, Ramstein August 2006 - May 2007
VICTORIA PLC Insurance Company December 2003 - May 2005
VERILA PLC Retail Center November 2000 - August 2003
Skills
Finance, Account Reconciliation, Analysis, Credit, Credit Analysis, Accounting, Microsoft Office, Credit Cards, Insurance, Research, Budget, Team Building, Financial Reporting, Accounts Receivable, Title IV refunds, Treasury Management, Student Billing, Banner Student
Education
University of Phoenix
Master of Business Administration
University of National and World Economy
Bachelor of Science, Insurance Studies
Greek's Catering and Events, Inc. March 2015 - Present
Florida SBDC Network June 2014 - May 2015
Navy Federal Credit Union January 2013 - October 2013
Skills
Microsoft Office, Public Speaking, Microsoft Word, PowerPoint, Customer Service
Education
University of West Florida - College of Business 2013 — 2015
Master of Business Administration (MBA), Stock and Commodity Exchange, 3.93
University of West Florida 2010 — 2012
Bachelor's degree, Sports Management
University of South Florida 2008 — 2010
Bachelor's degree
Navy Federal Credit Union May 2013 - Present
Navy Federal Credit Union March 2012 - May 2013
Escambia County Health Department March 2010 - March 2012
Florida Department of Health August 1998 - March 2010
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning
Education
University of West Florida 2009 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of South Florida
Master of Science (MS), Public Health
University of West Florida
Master of Science (MS), Biology/Biological Sciences, General
Navy Federal Credit Union April 2015 - Present
Circle K September 2014 - April 2015
Sacred Heart Health System August 2014 - December 2014
Mobile Renaissance Riverview Plaza hotel October 2013 - July 2014
University of South Alabama February 2012 - May 2014
Target September 2011 - October 2013
Skills
Customer Service, Money Management, Inventory Management, Treatment Planning, Human Anatomy, Problem Solving, Microsoft Office, Organizational &..., Cashiering, Time Management, Microsoft Excel, Microsoft Word, Data Entry, Critical Thinking, Retail, Volunteering, PowerPoint, Sales
Education
University of South Alabama 2010 — 2014
Bachelor's Degree, Kinesiology and Exercise Science