Navy Federal Credit Union
Navy Federal Credit Union is a US credit union headquartered in Vienna, Virginia, chartered and regulated under the authority of the National Credit Union Administration. Navy Federal is the largest natural member credit union in the United States, both in asset size and in membership. Designated CEO: Mary McDuffie (18 Jan 2019–) CEO: Cutler Dawson (5 Dec 2004–18 Jan 2019) Customer service: 00 800 0842 6328 Headquarters: Vienna, Virginia, United States Members: 8,121,667 (Q3, 2018) Number of locations: 300
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Navy Federal Credit Union Employees
CSC - Computer Sciences Corporation January 2015 - Present
Air National Guard September 2005 - Present
IGATE July 2014 - January 2015
Allstaff Payroll, Inc. October 2013 - July 2014
Navy Federal Credit Union January 2006 - July 2013
United States Air Force September 1997 - August 2005
Skills
Process Improvement, Information Security, Leadership, Customer Service, Team Leadership, Troubleshooting, Team Building, Training, Legal Compliance, Microsoft Excel, Loan Origination, Banking, Analysis, Human Resources, Microsoft Office, Research, Web Design
Education
University of West Florida 2008 — 2015
Bachelor of Science in Business Administration (B.S.B.A.), Management
Pensacola State College 2005 — 2007
Associate in Arts (A.A.), Business Administration, Magna Cum Laude
Community College of the Air Force 2000 — 2005
Associate in Applied Science (A.A.S.), Electronic Systems Technology
Community College of the Air Force 2000 — 2005
Associate in Applied Science (A.A.S.), Information Systems Technology
Navy Federal Credit Union October 2014 - Present
Escambia County Sheriff's Office 2013 - October 2014
Escambia County Sheriff's Office 2010 - 2013
Escambia County Sheriff's Office 2009 - 2010
Escambia County Sheriff's Office 2006 - 2008
Small Business 2004 - 2007
Daws Manufacturing Company, Inc. 2002 - 2005
Daws Manufacturing Company, Inc. 1998 - 2002
Skills
Microsoft Office, SharePoint, Cognos, Sungard GMI, Data Analysis, Access, Crystal Reports, Customer Service, Business Analysis, Database Administration, Microsoft InfoPath, Microsoft Visio, Active Directory, Adobe Professional, QuickBooks, SSRS, SharePoint Designer, WordPress, GAAP Standards, Visio, Business Process, Analysis, Captivate, Articulate Studio, Budgets, Forecasting
Education
Columbia Southern University 2012 — 2013
Undergraduate Studies, Business Administration
Troy University 2010 — 2011
Undergraduate Studies, Business Administration
Faulkner University 1997 — 1998
Undergraduate Studies, General
Navy Federal Credit Union January 2015 - Present
Navy Federal Credit Union October 2012 - January 2015
Navy Federal Credit Union October 2011 - October 2012
Navy Federal Credit Union October 2007 - October 2011
United States Marine Corps February 2002 - February 2006
Education
Colorado Technical University 2014 — 2015
Master's Degree, Organizational Leadership and Change
Colorado Technical University 2007 — 2010
Bachelor's Degree, Human Resource Management
Dakota State University 2006 — 2007
Navy Federal Credit Union July 2014 - Present
Scentsy, Inc. August 2013 - July 2014
Dell May 2007 - May 2014
Paparazzi October 2012 - January 2014
Skills
Direct Sales, Solution Selling, Cloud Computing, Enterprise Software, Business Analysis, Program Management, SaaS, Vendor Management, Business Process..., Salesforce.com, Management, Process Improvement, Business Intelligence, Account Management, CRM, Cross-functional Team..., Pre-sales, Strategy, Project Management, Business Development
Education
Colorado Technical University 2009 — 2011
Associate's degree, Business Administration and Management, General
Farmers Insurance-Kirkwood Agency June 2010 - Present
PrideStaff January 2009 - June 2010
Amanda's Lawn Care October 2006 - December 2008
Navy Federal Credit Union 2001 - 2005
Skills
Customer Service, Customer Satisfaction, Conflict Resolution, Customer Retention, Property & Casualty..., Life Insurance, Commercial Insurance, Umbrella Insurance, Term Life Insurance, Office Administration, Phone Etiquette, Time Management, Organization, Multi Tasking, Product Marketing, Outlook, Team Building
Education
Craven Community College 2003 — 2005
Checotah High School 1993 — 1997
High School Diploma
Navy Federal Credit Union June 2015 - Present
Columbia Bank July 2012 - May 2015
Numerica Credit Union April 2004 - June 2012
American State Bank June 2003 - March 2004
Spokane WA August 1999 - August 2001
Inland Northwest Bank June 1994 - August 1999
Skills
Consumer Lending, Banking, Customer Service, Customer Relations, FHA, First Time Home Buyers, Conventional, Refinance, Mortgage Lending, Credit Analysis, Loans, Credit, Mortgage Banking, VA loans, Loan Origination, Residential Mortgages, Construction Loans, VA Loans
Education
Northwest Nazarene University 1976 — 1978
BA, Business, Economics
Columbia Basin College 1974 — 1976
AA, Business Studies
Navy Federal Credit Union April 2010 - Present
First Flight Federal Credit Union October 1999 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Public Speaking, Team Building, Public Relations, Team Leadership, Retail Banking, Sales
Education
East Carolina University
FireEye, Inc. February 2015 - May 2015
REAN Cloud 2015 - 2015
Amazon August 2014 - December 2014
Learning Objects February 2013 - June 2014
Salesforce.com February 2010 - February 2013
Rackspace Hosting September 2009 - February 2010
Navy Federal Credit Union April 2008 - August 2009
DeVry University 2007 - 2008
Skills
Linux, Agile Methodologies, Cloud Computing, SaaS, Microsoft Office, Customer Service, Enterprise Software, Program Management, SDLC, System Administration, Team Building, OS X, Windows 7, HTML, Gmail, Google Apps, Google Sites, Ubuntu, Gentoo, Debian, Computer Hardware, Inventory, Open Office, Photoshop, Art, Hard Drives, Error Analysis, Strategic Planning, Java, Hardware, Apache
Education
DeVry University 2007 — 2010
none
thomas a edison hs 2004 — 2007
advanced diploma
Silver Cloud Medical Consultants 2015 - Present
Navy Federal Credit Union May 2013 - August 2013
Eisenhower Golf Club October 2009 - July 2011
CRE Motor Sports May 2008 - September 2008
Rocky Mountain Health Care Services May 2005 - July 2007
Skills
Microsoft Excel, Microsoft Word, People Skills, Data Analysis, Team Leadership, PowerPoint, Financial Analysis, Public Speaking
Education
Colorado State University 2014 — 2015
Master of Science in Business Administration (MSBA-FRM), Financial Risk Management
Colorado State University
Bachelor's Degree, Corporate Finance, Investment Analysis, Economics
Navy Federal Credit Union April 2014 - Present
Performance Contractors March 2013 - October 2013
Wimbco Tanks January 2013 - February 2013
Wtech/Aerotech July 2012 - November 2012
Clearwire March 2009 - December 2010
Landrum Staffing Services, Inc March 2007 - March 2009
Dawes Manufacturing March 2003 - March 2007
JFrank Co June 2002 - March 2003
Skills
Strategic Planning, Product Development, MIG welding, TIG Welding, Arc Welding
Education
Pensacola State College 2011 — 2011
N/A, Computer Programming, n/a
DeVry University 2008 — 2010
not complete, Network and System Administration/Administrator, N/A
Navy Federal Credit Union November 2011 - Present
Skills
Branch Banking, Customer Experience, Customer Service, Customer Satisfaction, Creative Problem Solving, Organizational..., Interpersonal..., Written & Verbal..., Leadership, Employment Law, Human Resources
Education
University of West Florida 2013 — 2013
Human Resources Management/Personnel Administration, General
Columbia Southern University 2008 — 2010
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Navy Federal Credit Union May 2014 - Present
Independent Avon representative- Lisa Reason May 2009 - Present
Home Life Freedom Choice Realty, Inc September 2012 - May 2014
A+ Real Estate Professionals, Inc March 2010 - August 2012
Reason-Built Homes, Inc May 1988 - December 2009
Skills
Property Management, Buyer Representation, Relocation, Listings, Real Estate, Residential Homes, First Time Home Buyers, Investment Properties, Sellers, Direct Sales, Referrals, Single Family Homes, Office Management, Construction Budgets, Notary Public, Real Property, Commercial Real Estate, Sales&Marketing, ABR, Sales, Mortgage Lending, Residential Mortgages, ComputerEase, NC Notary Public, Microsoft Office, Social Media, 100% Financing, VA loans, Homeowners, Customer-focused Service
Education
University of Mount Olive 2013 — 2015
Bachelor's Degree, Business Administration, Management and Operations, 3.96
Craven Community College 1984 — 1988
Associate of Arts (A.A.), Early Childhood Education and Teaching
Havelock High School 1980 — 1984
Navy Federal Credit Union June 2014 - Present
PNC 2009 - Present
Redstar Sports Entertainment 2011 - January 2013
Skills
Time Management, Organizational..., Customer Service, Oral & Written..., Microsoft Office, Close Attention to..., Office Administration, Telephone Skills, Critical Thinking
Education
Colorado Technical University 2013 — 2016
Bachelor of Business Administration (B.B.A.)
Hampton High School
JPMorgan Chase & Co. April 2015 - Present
PNC February 2014 - April 2015
Public Financial Management (Asset Management) September 2013 - February 2014
Navy Federal Credit Union January 2013 - September 2013
Best Buy June 2011 - January 2013
Delaware State University August 2008 - May 2012
Clear Connections May 2011 - July 2011
United States Department of Agriculture-Animal Plant Health Inspection Service May 2008 - March 2010
Skills
Management, Process Improvement, Analysis, Leadership, Public Speaking, Data Analysis, PowerPoint, Microsoft Excel, Proposal Writing, Project Management, Marketing, Time Management, Sales, Financial Analysis, Customer Service, Budgets, Risk Management, Change Management, PeopleSoft, Google Analytics, Microsoft Project, Strategic Planning, SharePoint, Excel Models
Education
Delaware State University 2008 — 2012
Ag business, Business Administration, Management and Operations, 3.41 Overall GPA, 3.76 GPA business courses
Studer Group August 2014 - Present
Navy Federal Credit Union March 2013 - August 2014
Chain Reaction- Teen Volunteer Center July 2012 - January 2013
Chick-fil-A June 2006 - August 2010
Skills
Public Speaking, Community Outreach, Finance, Microsoft Excel, PowerPoint, Microsoft Office, Customer Service, Leadership, Healthcare Improvement, Event Planning, Fundraising, Budgets, Social Networking, Data Analysis, Research, Accounting
Education
DePauw University 2008 — 2012
BA, Economics
Philander Smith College 2008 — 2009
Transfer to DePauw University, Chemistry
Lawrence North High School 2006 — 2008
Honors Diploma
Active Health Management November 2008 - August 2013
Apria Healthcare March 2004 - November 2007
On-Staff Temporary Services May 2003 - September 2003
Reed Technology and Information Services January 2001 - March 2003
Online Resources January 2000 - August 2002
Navy Federal Credit Union November 1998 - December 2000
Education
DeVry University 2012 — 2016
Health Science
Northern Virginia Community College 1993 — 1993
Business Management Course
Garfield Senior High School 1990 — 1993
Navy Federal Credit Union December 2014 - Present
Cox Communications April 1991 - May 2014
Cox Communications January 2002 - January 2004
Skills
Process Improvement, Call Centers, Forecasting, Customer Retention, Financial Analysis, PeopleSoft, Customer Service, Telecommunications, Management, Budgets, Customer Experience, Account Management, Avaya Dialer..., Microsoft Excel, Leadership, Accounts Receivable, Customer Satisfaction, Analysis, Training, Team Building
Education
Columbia Southern University 2008 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.30
Columbia Southern University 2008 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Navy Federal Credit Union August 2012 - Present
It Works Global June 2012 - Present
Wells Fargo March 2010 - August 2012
Navy Federal Credit Union June 2008 - March 2010
Skills
Financial Analysis, Finance, Credit, Strategic Financial..., Banking, Customer Service, Accounting, Microsoft Excel, Loans, Credit Analysis, Financial Reporting, Sales, Budgets, Outlook, Microsoft Office, Cash Management, Risk Management, Microsoft Word, PowerPoint
Education
Columbia Southern University 2008 — 2012
Accounting and Finance
Navy Federal Credit Union June 2014 - Present
Navy Federal Credit Union September 2013 - June 2014
Capital One Bank June 2011 - August 2012
Intuit September 2009 - June 2011
Dell August 2007 - September 2009
USIS June 2003 - October 2007
Century Link(Formally Qwest Communications International) August 2000 - June 2003
Skills
Sales, Sales Management, Consumer Behaviour, Consultative Sales..., Consultative Sales..., RAID, Closing Deals, Network Provisioning, Project Management, Problem Solving, Pipeline Generation, Sales Process, Deal Closure, SharePoint, Selling, Networking, Process Improvement, Salesforce.com, Customer Service, Security, Leadership, Enterprise Software, Management
Education
East Tennessee State University 1995 — 2000
Bachelor of Science in Mass Communication, Concentration in Broadcasting Production and Performance/Minor in History, 3.5
Navy Federal Credit Union August 2014 - Present
Chase August 2013 - Present
Central Bank December 2012 - July 2013
Mi Pueblo II September 2010 - September 2012
Skills
Customer Satisfaction, Spanish, English, French, Microsoft Office, People Skills, Highly detail oriented
Education
Eastern Kentucky University 2007 — 2010
Communication and Media Studies
Navy Federal Credit Union September 2012 - Present
Nestle Toll House Cafe February 2006 - September 2006
Skills
Maya, Mudbox, Adobe Creative Suite, Photoshop, After Effects
Education
East Carolina University 2008 — 2012
Bachelor of Fine Arts (B.F.A.), Animation, Interactive Technology, Video Graphics and Special Effects
Navy Federal Credit Union September 2014 - Present
International Monetary Fund February 2014 - July 2014
Presidential Bank August 2012 - February 2014
Fannie Mae May 2012 - August 2012
Community & Southern Bank October 2010 - November 2011
Cole Taylor Bank September 2009 - March 2010
Merrill Lynch January 2004 - April 2007
Skills
Financial Reporting, Financial Analysis, Microsoft Excel, Data Analysis, Commercial Banking, Underwriting, US GAAP, Mortgage Lending, Account Reconciliation, Real Estate, Customer Service, Payroll, Mortgage Banking, Commercial Lending, PeopleSoft, Financial Statement..., Credit Analysis, Credit, General Ledger, Portfolio Management, Loans, Accounting, Cash Flow, Analysis, Finance
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2007 — 2012
MBA, CPA focused
DePaul University 1998 — 2002
Bachelor in Science, Finance, German
Patricio Enterprises, Inc. September 2014 - Present
Engility Corporation August 2009 - August 2014
L-3 Communications December 2008 - August 2009
Navy Federal Credit Union April 2005 - August 2008
Skills
DoD, Acquisitions, Program Management, Government Contracting, Analysis, Microsoft Office, Data Analysis, Knowledge Sharing, Office Administration, Strategic Initiatives, Matrices, Conference Coordination, Team-oriented, Employee Training, Customer Service, SharePoint, MS Project, Coordinate Meetings, Video Conferencing, Town Hall Meetings, Problem Solving, Minute Taking, Banking, Financial Services, Proactive self-starter, Loan Servicing, Teamwork, Microsoft Project
Education
Defense Acquisition University
Program Management Level I
Firstex Industries December 2014 - Present
BSI Financial Services, Inc November 2013 - January 2014
Navy Federal Credit Union October 2007 - March 2011
Pioneer Services January 2007 - October 2007
Lisbon Community Federal Credit Union July 2003 - July 2006
Lisbon Community FCU July 2000 - March 2003
Cumberland Farms November 1995 - July 2000
Different retail/restaurant April 1993 - October 1993
Fayva Shoes October 1988 - March 1993
Skills
Process Improvement, Budgets, Time Management, Team Building, Office Management, Credit Analysis, Outlook, Banking, Credit, Loans, Mortgage Lending, Finance, Training, Management, Investments, Customer Service, Financial Analysis, Sales, Accounting, Mortgage Banking, Real Estate, PowerPoint, Portfolio Management, Mortgage Servicing, Asset Management, Leadership, Microsoft Excel, Financial Services, Underwriting, Notary Public, Insurance, Loan Origination, Loan Servicing, Policy, Recruiting, Coaching, Business Development, Credit Cards, Vendor Management, Telephone Skills, Marketing, Teamwork, Account Management, Employee Relations, Account Reconciliation
Education
Dallas County Community College 2015 — 2015
Electives for Bachelors Degree at University of Phoenix
University of Phoenix Cedar Hill Campus 2012 — 2015
Earning a BS in, Human Resources Management and Services
Kaplan University 2010 — 2012
Business Administration, Business Administration
Lisbon High School 1984 — 1988
Business
Navy Federal Credit Union April 2014 - Present
Saundra Coston-Realtor September 2012 - Present
Hobsons October 2013 - February 2014
Sears March 2013 - October 2013
Sears November 2012 - March 2013
Delaware State University September 2011 - May 2012
Delaware State University August 2011 - May 2012
Delaware State University August 2009 - May 2012
Skills
Public Speaking, Microsoft Word, Leadership, Research, Social Networking, Creative Writing, Customer Service, Microsoft Excel, Chemistry, Analytical Chemistry, Microsoft Office, Laboratory, Administrative..., Real Estate, Time Management
Education
Delaware State University 2008 — 2012
Bachelor of Science (B.S.), Chemistry/ Pre-Professional
Surrattsville High School 2004 — 2008
3.88
Navy Federal Credit Union 1999 - Present
Skills
Strategic Planning, Team Building, Training, Customer Service, Photoshop, Public Speaking, Teaching, Leadership Development, Microsoft Office, Human Resources, Performance Management, Organizational..., Microsoft Excel, Employee Relations, Leadership
Education
Columbia College
Bachelor of Arts (B.A.), Interdisciplinary Studies/ Minor Business
Cengage Learning June 2015 - Present
ADP December 2014 - May 2015
Navy Federal Credit Union August 2013 - November 2014
ComputerWorks, Inc. April 2000 - August 2013
New York State Workers Compensation Board November 1995 - April 2000
Skills
AJAX, Microsoft SQL Server, XML, SQL, JavaScript, CSS, Software Development, XPages, Web Services, DB2, Web Applications, Lotus Notes, Database Design, Visual Basic, Software Documentation, Business Analysis
Education
Cornell University 1992 — 1995
Bachelor of Arts (B.A.), Classics and Classical Languages, Literatures, and Linguistics, 3.6
North Allegheny Senior High School 1988 — 1991
High School Diploma
Navy Federal Credit Union August 2013 - Present
Walmart September 2011 - August 2013
Payless ShoeSource July 2011 - September 2011
Moorehead Communications August 2010 - July 2011
Flextronics September 2007 - July 2010
Circuit City August 2005 - September 2007
Skills
Customer Satisfaction, Inventory Management, Customer Service, Retail, Sales, Customer Retention, Team Building, Inventory Control, Merchandising, Team Leadership, Sales Management, Time Management, Customer Experience, Store Management, Hiring, Recruiting, Employee Relations
Education
DeVry University 2012 — 2014
Network and System Administration/Administrator, 3.8
James Wood High School 2001 — 2004
Diploma, Business
Navy Federal Credit Union February 2015 - Present
Skills
SQL, Teradata SQL, Business Objects, Cognos, Monarch Pro, JMP, SNL, PowerPoint, Excel Dashboards, Excel Models, Data Analysis, Financial Analysis, Microsoft Office, Financial Modeling, Program Management, Research, Policy Analysis, Risk Management, Economics, Leadership, Management, Analysis, Policy, Banking, Econometrics, Budgets, Credit Unions, Finance, Public Policy, Analytics, Financial Services
Education
The George Washington University - School of Business 2007 — 2010
MBA
Connecticut College 2000 — 2004
Bachelor's degree, Economics
Navy Federal Credit Union June 2013 - Present
Navy Federal Credit Union August 2011 - June 2013
National City Bank April 2010 - August 2011
Skills
Microsoft Office, Microsoft Excel, SPSS, Cognos, Teradata, PowerPoint, Spreadsheets, Software Analysis, Vovici, WebSphere Application..., Lotus Notes, Analytical Skills, Qualtrics, Survey Research, Survey Design, Web Development, WebSphere Portal, Public Speaking, Customer Service, Microsoft Word, Research, Social Media
Education
Marymount University 2010 — 2012
Bachelor's degree, Criminal Justice and Corrections
Eastern Mennonite University 2008 — 2010
Parks, Recreation, Leisure, and Fitness Studies
The CSI Companies September 2012 - Present
Navy Federal Credit Union June 2012 - September 2012
Target January 2006 - June 2012
Skills
Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Accounts Payable, Data Entry, Payroll, Accounts Receivable, Invoicing, Great Plains Software, Invoice Processing, Financial Accounting, Cash Handling Experience, Office Administration, Spreadsheets, 10 Key, Access, QuickBooks, Team Building, Applicant Tracking..., Time Management, Management, Human Resources, Leadership, Training
Education
Daytona State College
Bachelor of Business Administration (BBA), Business Supervision and Managerment
Daytona State College
Associate of Arts (A.A.), Business Administration and Management, General
Appen May 2015 - Present
Navy Federal Credit Union July 2000 - Present
Navy Federal Credit Union June 2011 - June 2014
Whoa Social October 2012 - December 2013
MEDIARMY February 2010 - December 2012
Apple May 2012 - August 2012
Navy Federal Credit Union November 2010 - June 2011
Navy Federal Credit Union February 2006 - November 2010
Navy Federal Credit Union February 2004 - February 2005
Navy Federal Credit Union February 2002 - February 2004
Skills
Management, Leadership, Team Leadership, Social Media Marketing, Social Media, Marketing Strategy, Facebook, Digital Marketing, Marketing Communications, Strategy, Web Design, Marketing, User Experience, Graphic Design, Email Marketing, Strategic Communications, Digital Strategy, Online Advertising, Strategic Planning, Web Analytics, SEO, Advertising, Online Marketing, Digital Media, Multimedia, Project Management, Corporate Branding, Social Media Development, Integrated Marketing, B2B Marketing, Social Media Relations, Web 2.0, Social Business, Branding & Identity, YouTube, Social Networking, E-commerce, Content Management, Social CRM, Social Media Measurement, Multimedia Project..., Customer Experience, Copywriting, Adobe Creative Suite, Product Management, ITIL v3 Foundations...
Education
Cornell University 2015 — 2015
Executive Leadership Certificate, Leadership And Strategic Management
Georgetown University - The McDonough School of Business 2015 — 2015
Innovate for Efficiency, Executive Education
Harvard University 2012 — 2013
Strategic Planning Certificate, Digital Marketing
De La Salle University 1996 — 1999
BSC, Marketing and Advertising Management
Elizabeth Seton School 1992 — 1996
Navy Federal Credit Union August 2013 - Present
Juan Fairley October 2012 - August 2013
Fairley Real Estate & Investments January 1998 - October 2008
Genuity LTD January 1999 - January 2002
Skills
Public Speaking, Customer Service, Entrepreneurship, Marketing, Strategic Planning, Sales
Education
DeVry University-Georgia 1981 — 1983
Associate degree, Electronics Engineering
Navy Federal Credit Union January 2014 - Present
PCF May 2004 - October 2013
Education
Colorado State University-Pueblo 2000 — 2004
Johnson Wireless Site Acquisition Services May 2013 - Present
Navy Federal Credit Union January 2008 - May 2013
The Wooten Company June 2001 - March 2007
AB Johnson, Inc. January 1989 - June 2001
G.E. Mortgage January 1988 - January 1989
North Carolina Banking Commission June 1985 - August 1987
Skills
Contract Management, MS Project, Management, Real Estate, Training, Due Diligence, Negotiation, Facilities Management, Residential Homes, Customer Service, Project Management, Sales, Project Planning, Construction, Microsoft Excel, Contract Negotiation, Process Scheduler, Team Building, Risk Management, Budgets, Real Estate Development, Site Acquisition, Cell Tower Install, Vendor Management, Program Management, Telecommunications, Team Leadership, Wireless, Leadership, Strategic Planning, Networking, Microsoft Office, Process Improvement, Business Development, Construction Management, Analysis, Operations Management, Mobile Devices, Wireless Networking, Customer Relations, Finance
Education
East Carolina University - College of Business 1979 — 1983
B.S.B.A, Finance Major
Navy Federal Credit Union Manager, Corp. ProcurementNavy Federal Credit Union1987 - 2009
Navy Federal Credit Union January 2003 - December 2003
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 1977 — 1981
BS, Public Administration
Duke University - The Fuqua School of Business
Graduate Certificates, Professional Negotiations; Leadership & Ethics
American College of Cardiology August 2013 - Present
Navy Federal Credit Union September 2012 - August 2013
Guident Technologies October 2009 - April 2012
Dean Health Plan April 2009 - September 2009
Metavante Corporation January 2009 - March 2009
Fujitsu Consulting Inc. June 2004 - October 2008
WEA Trust 2006 - 2007
Harley Davidson Motor Company June 2004 - April 2006
iGATE Global Solutions May 2003 - May 2004
Sunlife Financial August 1999 - April 2003
Skills
SDLC, Project Management, Master Data Management, Management, PMP, Project Portfolio..., Resource Management, Vendor Management, Business Intelligence, Data Warehousing, IT Strategy, PMO, Analytics, Program Management, Business Objects, Agile Methodologies, CRM, Software Project..., Enterprise Software, Requirements Gathering, Testing, ERP, Leadership, Software Development, Integration, Business Analysis, Requirements Analysis, ETL, Business Process, Consulting, Solution Architecture, Business Process..., Enterprise Architecture, Information Technology, MS Project, Visio, SharePoint, IT Management, Agile Project Management, Project Delivery, Process Improvement, Governance, SOA, Business Requirements, ITIL, Data Modeling, Databases, Business Process Design, Software Documentation, Business Process...
Education
Delhi University 1987 — 1991
Bachelor of Engineering, Civil Engineering
Delhi College of Engineering
Comuter Science and Civil Engineering
Navy Federal Credit Union July 2014 - Present
Rosenthal NissanMazda March 2014 - June 2014
Karen Radley Acura April 2013 - March 2014
Jim Coleman Toyota November 2011 - March 2013
North Carolina Aquarium at Pine Knoll Shores July 2010 - December 2010
Skills
PowerPoint, Microsoft Office, Social Media Marketing, Social Networking, Public Relations, Facebook, Social Media, Press Releases, Sales, Event Planning, Customer Satisfaction, Management, Microsoft Excel, Project Planning, E-commerce
Education
East Carolina University 2008 — 2010
Bachelors, Communications
Booz Allen Hamilton September 2014 - Present
American Advertising Distributors of Northern Virginia January 2012 - Present
Discovery Communications March 2014 - September 2014
Navy Federal Credit Union December 2010 - February 2014
Skills
Graphic Design, Public Relations, InDesign, Advertising, Direct Mail, Adobe Creative Suite, Marketing, Photoshop, Email Marketing, Brand Development, Art Direction, Graphics, Logo Design, Copywriting, Customer Service, Illustrator, Marketing Communications, Social Media, Social Media Marketing
Education
Daemen College
Bachelor of Fine Arts (BFA), Graphic Design
Navy Federal Credit Union September 2014 - Present
Navy Federal Credit Union May 2014 - September 2014
Navy Federal Credit Union April 2013 - May 2014
Navy Federal Credit Union January 2011 - April 2013
Navy Federal Credit Union January 2010 - January 2011
Skills
Process Improvement, Management, Quality Assurance, Analytics, Team Leadership, Banking, Strategic Planning, Coaching, Project Management, Customer Satisfaction, Vendor Management, Customer Service, Customer Experience, Virtual Teams, Leadership Development, Call Centers, Customer Retention, Business Process..., Credit Cards, Voice of the Customer, Report Writing, Escalation Resolution, Employee Management, Small Business, Outsourcing, Segmentation, Cross Selling, Customer Experience..., Customer Engagement, Business Analysis, Business Analytics, Data Analysis
Education
Columbia Southern University 2007 — 2013
Bachelor of Science (B.S.), Business Administration / Finance, Magna Cum Laude
Stella & Dot January 2013 - Present
Navy Federal Credit Union August 2008 - Present
Education
Columbia Southern University
Bachelor, Finance
Navy Federal Credit Union September 2004 - Present
Skills
Employee Relations, Customer Service, Onboarding, Talent Management, Mortgage Lending, Recruiting, Credit, Employee Benefits, Loans, Vendor Management, Banking, Talent Acquisition, SDLC, HRIS, Performance Management, Microsoft Excel, Human Resources, PeopleSoft, Training, Management, Microsoft Office, Leadership
Education
Columbia Southern University
B.S. Business Administration, Minor in Marketing
Navy Federal Credit Union July 2015 - Present
Navy Federal Credit Union February 2009 - July 2015
Navy Federal Credit Union June 2004 - February 2009
Navy Federal Credit Union October 1996 - June 2004
Navy Federal Credit Union May 1991 - October 1996
Navy Federal Credit Union April 1988 - May 1991
Navy Federal Credit Union April 1984 - April 1988
Navy Federal Credit Union September 1983 - April 1984
Skills
Leadership, Loans, Strategic Planning, College Recruiting, Temporary Placement, Process Improvement, Banking, Project Management, Public Relations, Strategy, Credit, Business Analysis, Program Management, Corporate Communications, Retail Banking, Media Relations, Credit Cards, Commercial Banking, Deferred Compensation, Marketing Communications, Mortgage Lending, Integrated Marketing, Consumer Lending, Credit Analysis, Risk Management, Organizational..., Organizational..., Marketing, Management
Education
Darden Graduate School of Business Administration 2010 — 2011
Colorado State University 2007 — 2007
Change Mangement Certification
Penn State University 1997 — 1997
Leadership Development
University of Michigan 1991 — 1991
Management of Managers
University of Maryland College Park 1977 — 1979
Master of Arts, American Studies
University of Maryland College Park 1970 — 1974
BS, Home Economics
Navy Federal Credit Union July 2014 - Present
Virginia College March 2014 - July 2014
Grand Canyon University November 2010 - 2013
62nd Operations Group (US Air Force) July 2009 - July 2010
United States Air Force October 2007 - July 2009
United States Air Force September 2006 - October 2007
United States Air Force April 2005 - September 2006
United States Air Force February 1998 - April 2005
Skills
Human Resource..., Corporate Training, Recruiting, Marketing, Business Development, Project Management, Program Management, Personnel Management, Military Operations, Military Training, Military Aviation, Student Counseling, Student Recruiting, Sales Management, Sales Operations, Direct Sales, Teaching Adults, English grammar, Military, Logistics, Logistics Management, Process Improvement, Leadership, Leadership Development, Management, DoD, Team Building, Security Clearance, Team Leadership
Education
Hawaii Pacific University 2010 — 2012
Master of Business Administration (MBA), Organizational Change and Development, 3.85
University of Phoenix 2001 — 2007
Bachelor of Science (B.S.), Information Technology, 3.93
Community College of the Air Force 1989 — 2009
Electronics Technology; Instructor of Technology and Military Science; Aviation Operations
Novant Health September 2015 - Present
Novant Health August 2014 - September 2015
Cone Health - Triad HealthCare Network December 2013 - August 2014
Oral & Maxillofacial Surgery Associates of North Carolina May 2011 - November 2013
Duke University Medical Center March 2013 - August 2013
Wellness Solutions Center July 2010 - May 2011
Raleigh/Cary School of Gymnastics May 2009 - July 2010
Navy Federal Credit Union June 2008 - July 2008
Skills
Healthcare Information..., Project Management
Education
Duke University - Fuqua School of Business 2012 — 2013
Master's degree, Informatics
North Carolina State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
Navy Federal Credit Union August 2015 - Present
Radford University August 2014 - Present
Navy Federal Credit Union May 2012 - Present
1-800-GOT-JUNK? May 2014 - September 2014
Duquesne University August 2010 - 2013
Best Buy May 2009 - September 2009
Skills
Microsoft Excel, Spanish, Public Speaking, Exceptional People..., Team Leadership, Teamwork, Translation, Leadership, Customer Service, Problem Solving, Public Relations, Research
Education
Radford University 2013 — 2015
Bachelor of Arts (BA), Public Relations/Marketing
Duquesne University 2010 — 2014
Corporate Communications, Business/Corporate Communications
Navy Federal Credit Union July 2015 - Present
America's Credit Union September 2014 - April 2015
Skills
Strategic Communications, Team Management, Leadership, Team Involvement, Team Motivation, flexibility, Easily Adaptable
Education
Columbus State University 2010 — 2015
Bachelor’s Degree, Business/Corporate Communications
University of the Incarnate Word® October 2013 - Present
Navy Federal Credit Union December 2011 - October 2013
US Navy 2008 - 2011
Skills
Process Improvement, Program Management, Project Management, Business Process..., Risk Management, Cross-functional Team..., Leadership, Business Analysis, Strategic Planning, Vendor Management, Six Sigma, Strategy, Change Management, Analysis, Financial Analysis
Education
Southern New Hampshire University 2002 — 2007
Master of Business Administration (MBA)
Cornell University
Bachelor's degree, Mechanical Engineering
Navy Federal Credit Union July 2014 - Present
Navy FCU August 2013 - Present
United States Army July 1989 - May 2014
Ref-Chem September 2012 - May 2013
Harland Clarke January 2009 - September 2012
Harland Clarke May 2008 - January 2009
Clarke American March 2005 - May 2008
US STEEL, FAIRFIELD, ALABAMA 1990 - 1994
Skills
LotusScript, JavaScript, Lotus Notes, Troubleshooting, Programming, Integration, Application Development, Lotus Domino, HTML, CSS, SQL, Visual Basic, Lotus, Problem Solving, Requirements Analysis, Microsoft SQL Server, Java, Business Analysis, Software Development, Visio, SDLC, DB2, Software Documentation, Databases, Analysis, Software Project..., Access, Requirements Gathering, System Administration
Education
Colorado Technical University 2005 — 2006
BSBA, IT
Bridgeport H.S. 1986 — 1989
Diploma, General
Navy Federal Credit Union March 2014 - Present
CSC August 2013 - March 2014
CSC December 2011 - July 2013
Business Wire, A Berkshire Hathaway Company 2006 - January 2012
BB&T 2002 - 2006
Skills
Social Media Marketing, Social Media, Digital Marketing, Web Analytics, Marketing Communications, Corporate Communications, Marketing Strategy, Public Relations, Marketing, User Experience, Strategy, Sales, SEM, Facebook, Press Releases, CRM, Web Content Management, Web Content, Strategic Communications, B2B, Online Marketing, Digital Strategy, Digital Media, Strategic Partnerships, Web Marketing, Web Development
Education
Drexel University - College of Business and Administration 2014 — 2016
Master of Business Administration (MBA)
James Madison University 2002 — 2006
BA
Navy Federal Credit Union January 2013 - Present
West Corporation Revenue Generation October 2010 - January 2013
Law Office of Robert S. Toale February 2009 - June 2010
Jefferson Parish Sheriff's Office November 2006 - January 2008
Skills
Call Center, Customer Satisfaction, Customer Service, Telecommunications, Troubleshooting, Customer Retention, Avaya, Customer Experience, Technical Support, Data Entry, Telemarketing, Fax, Call Centers, Public Speaking, Microsoft Office
Education
University of West Florida 2013 — 2017
Communication, Journalism, and Related Programs
Dillard University 2003 — 2005
John Ehret High School 1999 — 2003
Diploma
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) September 2014 - Present
Walmart October 2012 - December 2012
Kangaroo Express, an operating trade name of The Pantry, Inc. June 2011 - December 2011
United Teletech Financial Credit Union October 2007 - April 2008
La Costa Resort and Spa July 2004 - May 2005
Navy Federal Credit Union June 1999 - October 2003
Navy Federal Credit Union June 1999 - November 2000
Skills
Sales, Customer Service, Business Management, Microsoft Office, Sales Management, Microsoft Excel, Account Management, Banking, Retail, Microsoft Word, Typing, Telephone, Administrative..., Assistant Work, Time Management, Customer Satisfaction, Outlook, Finance, Telephone Skills, Data Entry, Administration, Training, Teamwork, PowerPoint, Cashiering, Social Networking, Accounts Receivable, Accounts Payable, Software Documentation, Spreadsheets, 10 Key, Customer Experience, Inventory Control, Office Management, Office Administration, Employee Training, Office Equipment
Education
Colorado Technical University 2006 — 2009
Associates Degree, Business/General Studies
Navy Federal Credit Union January 2013 - Present
US Bank November 2011 - November 2012
U.S. Bank August 2007 - November 2011
The Florence Citizen February 2005 - December 2005
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Notary Public, Wizard, Banking, Customer Service, Leadership, Loans, Management, Sales, Payroll, Team Building, Training
Education
Colorado State University-Pueblo 1999 — 2004
Bachelor of Science (BS), Mass Communication/Media Studies
Community Manager Freelance June 2015 - Present
Modev June 2015 - Present
Navy Federal Credit Union June 2011 - Present
Whine is Fine April 2014 - Present
Navy Federal Credit Union April 2008 - June 2011
Navy Federal Credit Union June 2007 - April 2008
Macy's September 2005 - May 2007
Education
George Mason University 2006 — 2007
Financial Mathematics, Mathematics
Delhi University 2002 — 2005
BSc, Statistics
Caliber Home Loans October 2012 - Present
Navy Federal Credit Union February 2011 - October 2012
Skills
Mortgage Lending, FHA, Home Equity Loans, Loans, Manage Client..., Wholesale Lending, Loan Origination, Residential Mortgages, VA loans, FHA financing, Refinance, Consumer Lending, Loan Servicing, Mortgage Servicing, Mortgage Banking, Lines Of Credit, Relationship Management, Banking, VA Loans, FHA Financing
Education
East Carolina University 1997 — 2001
Bachelor of Science, Business Administration and Marketing
Navy Federal Credit Union March 2012 - Present
Weddington Middle School August 2000 - January 2012
Unique Southern Estates June 2008 - 2012
Bed and Breakfast January 2005 - August 2008
Coulwood Middle School August 1999 - June 2000
NFL Films December 1998 - January 1999
NFL Films May 1998 - August 1998
Skills
Yearbook Advisor, Microsoft Office, Garageband, Basic Photoshop, Staff Training, Editing, Outlook, Recruiting, Customer Service, Yearbook, Teaching, Training, Public Speaking, Social Networking, Digital Media, Instructional Design, Curriculum Design, Microsoft Excel, Facebook, Event Planning, Team Building, Social Media, Leadership, Staff Development, Human Resources, PowerPoint, Employee Relations, Graphic Design, Leadership Development, Blogging, Fundraising, Public Relations, Event Management, Marketing, Photoshop
Education
Colorado State University-Global Campus 2014 — 2016
Master of Science (M.S.), Organizational Leadership
St. Lawrence University 1995 — 1999
Bachelor of Arts, English Writing
Delta Air Lines April 2015 - Present
The Brown Center August 2014 - April 2015
International Tennis Hall of Fame and Museum December 2013 - September 2014
Navy Federal Credit Union 2013 - 2013
Linear Title and Closing 2012 - 2013
Montaup County Club June 2006 - March 2012
Portobello Jewelers 2012 - 2012
Skills
Writing, Microsoft Office, Organization, Sales, Weapons Handling, Customer Service, Social Media, Public Speaking
Education
Community College of Rhode Island 2009 — 2012
Associates Degree, Business
Newport County Real Estate School 2011 — 2011
Real Estate Pre-license, Real Estate
Community College of the Air Force 2008 — 2009
Military Criminal Justice
Portsmouth High School 2004 — 2008
Universite de Haute Bretagne 2006 — 2006
Foreign Exchange Program
Navy Federal Credit Union March 2015 - Present
Navy Federal Credit Union October 2013 - March 2015
Navy Federal Credit Union April 2013 - October 2013
Navy Federal Credit Union May 2012 - April 2013
Skills
Team Leadership, Management, Analysis, Team Building, Customer Service, Microsoft Office, Process Improvement, Time Management, Budgets, Customer Satisfaction, Project Management, Financial Analysis, Troubleshooting, Strategic Planning, Logistics, Accounting, Call Centers, Operations Management, Vendor Management, Financial Reporting, Training, Communication Skills, Leadership, Microsoft Excel
Education
Columbia Southern University 2011 — 2013
Master of Business Administration (M.B.A.), Finance, 4.0
Columbia Southern University
BSBA, Information Technology, 3.81
Trimont Real Estate Advisors July 2011 - Present
Shoe Carnival, Inc. March 2003 - August 2011
Navy Federal Credit Union May 2007 - July 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Loans, Customer Service, Financial Analysis, Time Management, Credit, Data Entry, Public Speaking, Team Building, Banking
Education
Georgia State University - J. Mack Robinson College of Business 2012 — 2016
Bachelor of Business Administration (B.B.A.), Managerial Sciences
Dekalb Technical College 2009 — 2011
Associate of Arts (AA), Banking and Finance
Georgia Perimeter College 2003 — 2005
Associate of Arts (AA), Foreign Languages and Literatures, General
Actively Looking For Employment December 2014 - June 2015
Johnson Service Group, Inc December 2013 - November 2014
AECOM October 2013 - December 2013
Texas Workforce Commission April 2013 - October 2013
AECOM January 2013 - April 2013
DynCorp April 2012 - August 2012
Navy Federal Credit Union February 2012 - March 2012
US Navy April 2008 - August 2011
US Navy March 2005 - March 2008
Skills
Security Clearance, Bilingual-English/Spanis..., High Organizational..., PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Problem Solving, Highly detail oriented, Team Building, Analytical Skills, Time Management, Access, Training, Leadership, Auditing, Management, Budgets, Financial Analysis, Security, Payroll
Education
Keller Graduate School of Management 2014 — 2015
Master of Business Administration (M.B.A.), Accounting and Business/Management
DeVry University 2011 — 2013
Bachelor of Science (BS), Accounting
Analytical Mechanics Associates, Inc June 2015 - Present
Navy Federal Credit Union May 2013 - May 2015
AMSEC LLC August 2009 - May 2013
Sears Holdings Corporation October 2005 - August 2009
Certified Appraisal Services, Inc. August 2004 - August 2005
Vedder, Price, Kaufman & Kammholz, P.C. February 2003 - August 2004
Shaker Recruitment Advertising & Communications November 2000 - February 2003
Skills
PowerPoint, Excel, Word, Access, Administration, Problem Solving, Team Building, Editing, Administrative Support, Budgets, Administrative..., Recruiting, Inventory Management, Microsoft Excel, System Administration, Microsoft Word, Troubleshooting, Computer Hardware, Data Entry, Microsoft Office, Management, Policy, Human Resources, Leadership, Sales, Team Leadership, Employee Benefits, Teamwork, Employee Relations, Training, Customer Service, Time Management, Outlook, Process Improvement, Advertising, Marketing, Public Speaking, Project Management, Administrative...
Education
ECPI University 2009 — 2011
Bachelor, Business Administration - Management
DePaul University 2003 — 2006
Bachelor Degree, Liberal Arts with an Emphasis in Chemistry
Navy Federal Credit Union 2007 - Present
U.S. Army 2001 - 2007
Navy Federal Credit Union 1989 - 2006
NASA - Goddard Space Flight Engineering 1988 - 1989
U.S. Army 1983 - 1989
Skills
Branching strategy, Technology, Sales & Service, Member Experience, Training, Branch Acquisition,..., Retail Design, Retail Banking, Branch Banking, Service Delivery, Project Management, Banking, Loans, Credit, Consumer Lending, Mortgage Lending, Credit Analysis, Leadership, Credit Cards, Risk Management, Strategy, Management, Business Analysis, Vendor Management, Program Management, Strategic Planning, Team Building, Process Improvement, Customer Service, Team Leadership, Analysis
Education
Columbia Union College
BS, Business Administration, Magna Cum Laude
Marymount University
TECHSOFT, Inc. September 2015 - Present
Navy Federal Credit Union February 2015 - August 2015
ARMA September 2014 - January 2015
CGI Federal October 2012 - September 2014
Quantum Research International December 2008 - October 2012
NCI, Inc April 2008 - November 2008
IDEAL Technical Services July 2008 - October 2008
CACI, Inc. June 2007 - April 2008
Turtle Rattle Learning, Inc. December 2006 - June 2007
Air Force Institute for Advanced Distributed Learning April 2003 - December 2006
Skills
Military, Training, Intelligence, Instructional Design, Intelligence Analysis, Employee Training, Instructor-led Training, Army, Air Force, ADDIE, E-Learning, Program Management, Technical Writing, National Security, Training Delivery, Top Secret, Project Management, Government Contracting, Command, Military Experience, Personnel Evaluation, SIGINT, Military Operations, Instructional Technology, Project Planning, Curriculum Development, SCORM, Personnel Supervision, Team Building, Personnel Management, Leadership Development, Requirements Analysis, Report Writing, Systems Approach, Resume Writing, Event Management, Section 508, Performance Improvement, Communication Training, Windows 7, Instructional Writing, Systems Approach to..., Writing, Organizational..., Training & Development, Web-based Training, Interagency Coordination, Crisis Management, Blended Learning, Analysis
Education
Loyola College in Maryland 1997 — 1999
Master of Education (M.Ed.), Curriculum and Instruction
University of Maryland University College 1982 — 1997
Bachelor of Arts (B.A.), English
Community College of the Air Force 1980 — 1992
Associate of Arts and Sciences (A.A.S.), Language Interpretation and Translation
Weed Man USA March 2014 - Present
Navy Federal Credit Union January 2008 - December 2013
Navy Federal Credit Union June 2007 - January 2008
Navy Federal Credit Union September 2006 - June 2007
PaRR Inspections October 2005 - June 2006
Skills
Loans, Banking, Retail Banking, Customer Experience, Customer Retention, Customer Service, Process Improvement, Team Building, Team Management, Supervising Others, Delinquency Management, Collections, Escalation Resolution, Organizational..., Organizational..., Bank Secrecy Act, OFAC, Call Centers, Analysis, Leadership, Management
Education
Eastern Mennonite University 2008 — 2010
Bachelors, Organizational Development and Management
Lord Fairfax Community College 2001 — 2004
Associates, General Studies
The Andrews Institute October 2014 - Present
Navy Federal Credit Union June 2014 - September 2014
Navy Federal Credit Union September 2013 - June 2014
Wells Fargo January 2012 - September 2013
Ormond Wine Company May 2010 - August 2011
Northwest Haiti Christian Mission August 2010 - May 2011
Skills
Banking, Credit, Commercial Banking, Retail Banking, Life Insurance, Annuity Sales, Fixed Annuities, Disability Insurance, Finance, Needs Analysis, Health Insurance, Consumer Lending, Loans, Sales, Small Business Lending
Education
University of West Florida 2011 — 2013
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION; Finance
University of West Florida - College of Business 2011 — 2013
Bachelor of Science (BS), Finance, General
ASSOCIATE OF ARTS: Daytona State College 2007 — 2011
Bachelor of Science (BS), Finance, General
Daytona State College 2007 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
University Federal Credit Union May 2013 - Present
University Federal Credit Union April 1996 - May 2013
Navy Federal Credit Union December 1994 - April 1996
Skills
Internal Audit, Internal Controls, Banking, Credit Unions, Auditing, Financial Institutions, Credit, Financial Reporting, Financial Analysis, Accounting, GAAP, Loans, Risk Management, Financial Risk, Fraud
Education
Concordia University-Austin 1997 — 1999
B.A. of Business, Business Administration and Management, General
Navy Federal Credit Union October 2013 - Present
Navy Federal Credit Union 2012 - 2012
Ithmaar Bank March 2009 - April 2010
Gulf Air April 2006 - March 2008
ABS-CBN April 2005 - March 2006
Skills
Banking, Customer Service, Public Relations, Negotiation, Team Leadership, Aviation, Team Building, Management, Marketing Strategy
Education
De La Salle University 2000 — 2004
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Navy Federal Credit Union February 2013 - Present
Stem Cells International September 2010 - December 2012
Interventional Rehabilitation Center August 2006 - September 2010
Nursefinders May 2006 - September 2010
Delphi October 2003 - June 2005
Skills
Patient Education, Patient Advocacy, Clinical Research, Healthcare Management, Medical Records, HIPAA, Elder Care
Education
University of West Florida 2008 — 2012
B.S. Information Technology, Networking and Telecommunication
Delta College 2003 — 2006
Associate of Arts and Sciences (A.A.S.), Applied Science
Michigan Lutheran Seminary 2001 — 2003
H.S.D.
Luther Prep 1999 — 2001
Navy Federal Credit Union January 2013 - Present
Skills
Disaster Recovery, DNS, Active Directory, VMware, Network Communications, Microsoft Exchange, Security, SharePoint, Network Administration, Virtualization, Windows Server, Servers, DHCP, Cisco Technologies, Infrastructure, WAN, SCCM, VMware ESX, Microsoft Technologies, Computer Hardware, Operating Systems, vSphere, System Deployment, VMware Infrastructure, System Administration, Business Continuity, Group Policy, SCOM, IIS, Windows 7, HP, Data Center, Windows, Software Installation, Network Security, ITIL, Technical Support, Enterprise Software, Blackberry Enterprise..., Citrix, Help Desk Support, Networking, Hyper-V, VPN, Firewalls, XP, Storage Area Networks, Hardware, Server Architecture, SAN
Education
Pensacola Junior College 1990 — 1993
Community College of the Air Force
Aquent March 2015 - Present
Access Group September 2014 - February 2015
Aquent August 2014 - September 2014
American Association of Anatomists October 2013 - September 2014
Pentagon Federal Credit Union April 2013 - October 2013
2U October 2012 - April 2013
Navy Federal Credit Union December 2010 - November 2012
Navy Federal Credit Union March 2008 - December 2010
Bulletin News Network March 2005 - March 2008
KVEG Hot 97.5 June 2005 - December 2005
Skills
Marketing Strategy, Public Relations, Social Media, Social Media Marketing, Crisis Communications, Strategic Communications, Project Management, Microsoft Office, iWork, Media Relations, Press Releases, Corporate Communications, Blogging, Newsletters, Social Networking, Marketing Communications, Internal Communications, Email Marketing, Management
Education
Cornell University 2003 — 2005
MPA, Public Affairs/Strategic Communications
Howard University 1998 — 2002
BA, Political Science/Broadcast Journalism
Cimarron Memorial High School 1997 — 1997
Diploma
Don Antonio Lugo High School 1995 — 1997
CoreSphere, LLC. May 2014 - Present
Navy Federal Credit Union July 2012 - August 2013
INgage Networks July 2010 - June 2012
Network Communications (NCI) July 2007 - May 2010
Skills
Project Management, Full SDLC, Business Analysis, XML, UML, Microsoft Office, SAS, Agile Project Management, Visio, Business Intelligence, Business Process Mapping, Manual Testing, Test Plan Cordination, Unit Testing, Preparation of Business..., Business Requirements, Software Documentation, Software Quality..., PMP Certified, Test Planning, .NET, PMP, Scrum, T-SQL, Process Improvement, Oracle, Data Warehousing, MS Project, TFS, Databases, Testing
Education
Convent of Jesus & Mary
RadiumSoft Inc.
Diploma Course, Business Warehouse/Business Intelligence
University of Delhi
Navy Federal Credit Union November 2013 - Present
US Air Force Reserve December 2011 - Present
Mediacom Communications September 2009 - November 2013
United States Marine Corps June 2000 - July 2009
Skills
Troubleshooting, Switches, Routers, Technical Support, Satellite Communications, Hardware, Cisco Technologies, Computer Hardware, Radio Frequency..., Promina, Networking, Wireless Communications..., Telecommunications, TCP/IP, Tandberg, Network Administration, Tandberg Certified..., Disaster Recovery, Microsoft Office, VoIP, VMware Infrastructure, Wireless, LAN-WAN, Network Engineering, Cisco IOS, Cisco Routers, Security Clearance
Education
University of West Florida 2014 — 2016
Bachelor of Science (B.S.), Information Technology/Networking & Telecommunications
Community College of the Air Force 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Electrical, Electronics and Communications Engineering
Pensacola State College 2010 — 2013
Associate in Applied Science (A.A.S.), Computer Systems Networking and Telecommunications
Association of Corporate Counsel January 2015 - Present
Association of Corporate Counsel March 2013 - December 2014
LEVICK June 2012 - March 2013
LEVICK January 2012 - May 2012
Newseum June 2011 - August 2011
Navy Federal Credit Union June 2010 - January 2011
Skills
Press Releases, Media Relations, Social Media, Public Relations, Crisis Communications, Research, Microsoft Office, Marketing Communications, Speech Writing, Bylined Articles, Editing, Cision, Meltwater, Vocus, CommonSpot, Blogging, Event Planning, Social Networking
Education
University of Dayton 2008 — 2011
Communications, Public Relations
DePaul University 2007 — 2008
Communications
DC Water 2014 - Present
Navy Federal Credit Union 2013 - 2013
SunTrust Bank 2010 - 2013
Thales USA, Inc. 2009 - 2009
Genworth Financial 2008 - 2008
Clayton Services Inc. 2007 - 2007
First American Default Technologies 2004 - 2007
Bank of America 1999 - 2004
Education
Eastern Kentucky University
Bachelor of Business Administration (BBA)
Navy Federal Credit Union January 2011 - Present
Aclara Software (formerly known as Nexus Energy Software) April 2007 - July 2009
Federal Aviation Administration(FAA) 2005 - 2007
Compusearch Software Systems 2003 - 2005
Fairfax County Government 2002 - 2003
Verizon Wireless 2000 - 2000
Royal Software, India 1999 - 2000
Savvy Information Management systems January 1999 - October 1999
Skills
Agile Methodologies, Software Quality..., Test Automation, SDLC, Requirements Analysis, Testing, Software Project..., Scrum, Software Development, SQL, Microsoft SQL Server, Web Services
Education
All India Management Association 1998 — 2000
MBA
NIIT 1995 — 1996
Diploma
Delhi University 1991 — 1994
Bachelors
Convent of Jesus and Mary 1987 — 1990
US Navy May 2014 - Present
USS ANZIO May 2011 - May 2014
US Navy January 2008 - December 2011
Navy Federal Credit Union April 2007 - January 2008
WVPT TV 2004 - 2005
Skills
Microsoft Office, Logistics, Leadership, Teaching, Leadership Development, Government, Community Outreach, Event Planning, Strategic Planning, Team Building
Education
Eastern Mennonite University 2000 — 2004
Bachelor of Arts (B.A.), MUSIC PERFORMANCE, COMMUNICATION
Navy Federal Credit Union November 2011 - Present
school district of palm beach county August 2007 - November 2011
Mitsubishi Motors North America 2005 - 2007
Skills
PeopleSoft, Crystal Reports, Project Management, SDLC, Management Consulting, Management, ERP, PeopleTools, Visio, Payroll, PeopleCode, SQL, Human Resources, Oracle, HRIS, Business Analysis, Business Process, Financials, Microsoft SQL Server, Process Improvement, Requirements Analysis, Vendor Management, SharePoint
Education
DePaul University 2006 — 2008
Gulbarga University 1994 — 1998
BE, E&CE
Gulbarga University 1994 — 1998
BE, electronics
High School 1988 — 1989
Navy Federal Credit Union May 2011 - Present
Freddie Mac October 2005 - April 2011
Bank of America July 2004 - October 2005
Bank of East Asia March 2002 - April 2004
Commerzbank AG May 2001 - September 2001
CIBC World Markets September 1994 - August 1998
Skills
Portfolio Management, Analysis, Capital Markets, Credit Analysis, Structured Finance, Investments, Fixed Income, Financial Modeling, Financial Structuring, Risk Management, Financial Analysis, Valuation
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1998 — 2000
Master of Business Administration (MBA), International Marketing, Finance
The University of Hong Kong 1991 — 1994
Bachelor of Science, Biotechnology
Wah Yan College 1983 — 1991
science
MetroStar Systems June 2015 - Present
Navy Federal Credit Union January 2013 - May 2015
AMERICAN SYSTEMS March 2003 - October 2012
Jack in the Box Corporation 1993 - 2002
Solar Turbines 1994 - 1999
Security Pacific 1992 - 1993
First Capital Insurance 1990 - 1991
Ricoh April 1986 - September 1989
AT&T May 1984 - March 1986
Skills
PMP, Program Management, CMMI, Agile/Scrum, Microsoft Office, SharePoint, Proposal Generation, EVM, Team Leadership, MS Project, Communication Skills, Cross-functional Team..., Project Management, SDLC, Leadership, DoD, Management, Project Planning, Earned Value Management, Security, Systems Engineering, Agile Methodologies, Scrum, Government Contracting, Telecommunications, Integration, Requirements Analysis, Process Improvement, PMO, Microsoft Project
Education
Farleigh Dickinson University - Madison 1984 — 1986
MBA, Business Management
East Carolina University 1979 — 1982
BSBA, Computer Science / Quantitative Analysis
Columbia Southern University January 2008 - Present
Greater Pensacola SHRM 2006 - 2010
Navy Federal Credit Union September 2006 - December 2007
American Water December 2004 - September 2006
AmSouth Bank February 2002 - November 2004
International Paper August 1984 - December 2001
Skills
Human Resources, Leadership, Leadership Development, Learning Management, Onboarding, Organizational..., Performance Management, Personnel Management, Policy, Public Speaking, Recruiting, Relationship Management, Staff Development, Succession Planning, Team Building, Training, Employee Relations, Higher Education, Employee Benefits, E-Learning, Administration
Education
Columbia Southern University
Business
Navy Federal Credit Union May 2012 - Present
OTSUKA America Pharmaceutical, Inc. May 2002 - May 2011
MANAGEMENT INFORMATION CONSULTING, INC July 1997 - April 2002
UNITED COMMUNICATIONS SYSTEMS, INC. October 1996 - July 1997
Skills
IT Management, Project Management, Quality Assurance, Cross-functional Team..., Software Development, Requirements Gathering, Web Development, ITIL Certified, IBM ODM, Requirements Analysis, Crystal Reports, Microsoft .Net (VB &..., Business Analysis, Business Intelligence, Enterprise Architecture, FDA, Integration, Management, PMO, PMP, Process Improvement, Program Management, Project Planning, SDLC, Software Project...
Education
Drexel University 1998 — 2000
Master of Science, Information Systems
LaSalle University 1982 — 1986
Bachelors of Arts, Computer Science
Navy Federal Credit Union November 2014 - Present
Navy Federal Credit Union November 2007 - October 2014
Hematology Oncology Associates August 2004 - October 2007
Outback Steakhouse June 1999 - August 2005
Skills
Microsoft Word, Customer Service, Outlook, PowerPoint, Microsoft Office, Analysis, Teamwork, Access
Education
George Mason University - School of Management 2008 — 2011
Bachelors degree, Information Systems and Operations Management
East Carolina University 1999 — 2000
General
Northern Virginia Community College
Associates of Business Administration
Navy Federal Credit Union August 2008 - Present
Wells Fargo Home Mortgage April 2007 - August 2008
Skills
Mortgage Lending, Mortgage Banking, Loan Origination, Loans, Refinance, FHA, VA loans, USDA, Credit, Consumer Lending, FHA financing, Government Loans, Banking, Retail Banking, Branch Management, Credit Risk, Cross Selling, Mortgage Marketing, Relationship Management, Branch Banking, Cash Management, Home Equity Lines of..., Credit Cards, Home Equity Loans, Credit Analysis, Commercial Lending, Construction Loans, Residential Mortgages, Real Estate Financing, Credit Unions, Lines Of Credit, First Time Home Buyers, Deposits, Debt Consolidation, Internet Banking, Bank Secrecy Act, Building Relationships, Financial Services, Core Banking, Finance
Education
Columbus State University 1992 — 1998
Bachelor of Science (B.S.)
Sabbatical April 2015 - Present
Navy Federal Credit Union November 2010 - Present
Fair Play Sports Zone February 2009 - August 2010
Bankers Life and Casualty May 2008 - January 2009
CHCS Services April 2002 - January 2008
Computer Sciences Corporation January 1999 - March 2002
GE Financial Assurance 1988 - 1998
Skills
Call Center, Process Improvement, Insurance, Health Insurance, Executive Management, SDLC, New Business Development, Employee Relations, Vendor Management, Benefits Administration, Requirements Analysis, Data Analysis, Business Intelligence, Medicare, Management, Leadership, Operations Management, Strategy, Team Building, Healthcare, Analysis, Employee Benefits, Requirements Gathering, Visio, Outlook, Business Process..., Strategic Planning, Microsoft Office, Project Portfolio..., Risk Management, Business Analysis, Microsoft Excel, Forecasting, Team Leadership, Healthcare Information..., HIPAA, PMP, Account Management, Training, CRM, Business Development, Customer Service, Life Insurance, Budgets, Access, Program Management, Strategic Financial..., Change Management, Financial Services, Financial Analysis
Education
East Tennessee State University 1974 — 1977
BS, Finance
Morgan Stanley February 2014 - Present
VariQ July 2013 - February 2014
Navy Federal Credit Union April 2012 - April 2013
Paragon Consulting Services March 2008 - April 2012
Elite Technical Services October 2007 - February 2008
Freddie Mac October 2006 - October 2007
Lockheed Martin July 2003 - October 2006
ASG Software Solutions / Landmark Systems May 2001 - November 2002
Sallie Mae August 1996 - May 2001
GRCI October 1995 - August 1996
Skills
DB2 systems programming, DB2 database..., z/OS systems programming, Capacity and..., SAS programming, IBM Assembler..., Web Services, SQL, Databases, Performance Tuning, z/OS, DB2, IT Strategy, XML, SMP/E, Assembler, MVS, WebSphere Application..., SQL Tuning, Mainframe
Education
Colorado Technical University
Doctor of Computer Science (have not yet completed), Computer Science, 3.8
The George Washington University 2001 — 2005
M.S.I.S.T., Information Systems Technology, 3.6
Webster University 1990 — 1993
M.A., Computer Resources and Information Management (Computer Science minor), 3.85
University of South Carolina-Columbia 1979 — 1981
B.S., Computer Science, 3.0
University of South Carolina-Columbia 1974 — 1978
B.S., Business -- Management and Management Science (Information Systems) double major, 3.3
Navy Federal Credit Union September 2012 - August 2013
USO June 2011 - April 2012
Specialized Loan Servicing, LLC October 2009 - October 2010
Kelly Financial Resources August 2005 - May 2009
Kelly Services August 2005 - October 2006
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Technical Recruiting, Recruiting, Employee Relations, College Recruiting, Sourcing, Talent Management, Human Resources, Temporary Placement, Internet Recruiting, Performance Management, Training, Staffing Services, Executive Search, Vendor Management, Coaching, Temporary Staffing, Contract Recruitment
Education
Colorado State University 2000 — 2004
BA, Speech Communication
Hinsdale South 1996 — 2000
Navy Federal Credit Union August 2011 - Present
Freddie Mac March 2011 - August 2011
MTAG Services, LLC/Mooring Financial Corp. April 2005 - February 2011
Law Offices of Quinn O'Connell, Jr., PLLC September 2003 - April 2005
Sidwell Friends School October 2001 - September 2003
Iconixx Corporation April 2000 - October 2001
Sidwell Friends School September 1994 - April 2000
Skills
Legal Research
Education
Dalhousie University 1980 — 1984
B.A., Spanish, Biology
Virginia Polytechnic Institute and State University
Advanced Paralegal Certificate, see below
George Mason University
Paralegal Certificate
Sidwell Friends School
Diploma
Trimont Real Estate Advisors August 2012 - May 2014
Navy Federal Credit Union March 2007 - August 2012
BeavEx/CD&L October 2001 - December 2006
Bank of America September 1990 - July 2001
Bank of America September 1990 - July 2001
Bank of America September 1990 - July 2001
Skills
EMR, Training, Time Management, Customer Service, Banking, Coaching, Loans, Problem Solving, Consumer Lending, Process Improvement, Credit, Lines Of Credit, Credit Unions, Credit Cards, Team Building, Team Leadership, Team-oriented, Cross Selling, Commercial Banking, Mortgage Lending, Financial Services, Finance, Management, Healthcare
Education
Keller Graduate School 2009 — 2011
Master of Information Science Degree, Information Systems Management
DeVry Institute of Technology 2007 — 2008
Bachelor of Science Degree, Technical Management/Business Administration
Javelin Technical Training Center 2005 — 2006
Diploma/Certificate, College/University Preparatory and Advanced High School/Secondary Diploma Program
Michigan State University 1985 — 1986
Navy Federal Credit Union March 2014 - Present
National Language Service Corps January 2009 - Present
Navy Federal Credit Union March 2013 - March 2014
Oakton Cougar Crew Booster Club January 2010 - June 2013
Navy Federal Credit Union April 2012 - March 2013
Marine Corps Community Services October 2010 - April 2012
Amie English School January 1996 - January 1997
Navy Exchange January 1994 - January 1996
Marine Corps Exchange January 1992 - January 1994
Navy Exchange May 1988 - June 1990
Skills
Budgeting, Inventory Management, Promotions, Strategic Planning, Planning, Project Planning, Leadership, Budgets, Analysis, Process Improvement, Military, Program Management, Management, Customer Service, Training, Logistics, Sales, Time Management, Retail, Microsoft Office, Team Building
Education
Pepperdine University
Master, Business Administration
University of Southern California
Bachelor Science, Business Administration
Defense Language Institute
ETAP
Pepperdine University, The George L. Graziadio School of Business and Management
MBA, Business
University of Southern California
Bachelor of Science, Business
Receiving January 2005 - June 2008
Navy Federal Credit Union January 2001 - June 2002
Skills
Microsoft Office, Microsoft Word, Account Reconciliation, Medical Transcription, Florist, Church Secretary, Customer Service, Retail Sales, Microsoft Excel, PowerPoint, Management, Operations Management, Supervisory Skills, Data Entry, Telephone Skills, Inventory Management, Process Scheduler, Administration, Administrative..., Leadership, Event Planning, Team Building, Leadership Development, Social Media, Nonprofits, Fundraising, Event Management
Education
Brevard Community College 1995 — 1996
Continuing adult education, Medical Informatics
Arlington Heights 1968 — 1970
High school diploma, Business classes
Best Buy August 2015 - Present
Best Buy January 2015 - Present
Best Buy October 2013 - Present
Navy Federal Credit Union February 2010 - August 2013
AE Data Integration, Inc. June 2009 - July 2009
Navy Federal Credit Union June 2006 - December 2008
GameStop May 2005 - December 2005
BALDINO'S LOCK & KEY May 2004 - September 2004
Skills
Mortgage Lending, Mortgage Servicing, Jumbo Mortgage, Mortgage Banking, Residential Mortgages, Training, Call Centers, Team Leadership, Access, Customer Service, Sales, Leadership
Education
DeVry University 2009 — 2011
Technical Management, Project Management
Navy Federal Credit Union April 2012 - Present
Fannie Mae February 2010 - March 2012
Freddie Mac March 2009 - December 2009
RealNetworks September 2007 - February 2009
SoundExchange January 2006 - August 2007
City of Milwaukee April 2005 - December 2005
Linear Technology April 2004 - December 2004
Skills
SDLC, Business Analysis, SQL, Requirements Gathering, Requirements Analysis, J2EE Application..., Web Services, Cognos, ITIL Certified
Education
Bombay University
Bachelor of Computer Engineering, Computer Engineering
Colorado Technical University
Master of Science (M.S.), Computer Engineering
San Diego County Credit Union February 2014 - Present
Navy Federal Credit Union August 2007 - May 2009
Pentagon Federal Credit Union January 2003 - January 2006
Skills
Accounts Payable, Training, Loans, Credit Cards, Cross Selling, Security, Branch Banking, Banking, Credit, Consumer Lending, Loan Origination, Cash Management, Customer Service, Deposits, Credit Unions, Sales, Retail Banking
Education
Delhi University 1993 — 1996
Bachelor of Arts (B.A, Political Science and Government
WestRock Company October 2008 - Present
WestRock Company October 2008 - Present
LandAmerica Financial Group 2004 - 2008
America Online (AOL) 1998 - 2003
Navy Federal Credit Union 1995 - 1998
Skills
Corporate Real Estate, Leases, Real Estate Transactions, Portfolio Management, Asset Managment, Property Management, Disposition, Due Diligence, Negotiation, Financial Analysis, Lease Administration, Lease Negotiations, Microsoft Office, Asset Management, Facilities Management
Education
Cornell University 1989 — 1993
Bachelor of Science, Facility Planning & Management
Shenendehowa High School
Self Employed January 2014 - Present
Navy Federal Credit Union August 2012 - February 2013
1st United Services Credit Union April 2011 - May 2012
1st United Services Credit Union February 2010 - April 2011
FAA Credit Union February 2009 - November 2009
Skills
Mortgage Banking, Consumer Lending, Marketing, Business Development, Customer Service, Microsoft Office, Loan Origination
Education
Columbia College 2010 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Oklahoma City Community College 2009 — 2009
Associate of Science (AS), Diversified Studies
John Wiley and Sons December 2013 - Present
AMTIS, Inc. August 2013 - February 2014
Eastman Credit Union June 2012 - July 2013
Eastman Credit Union July 2010 - June 2012
First Tennessee Bank June 2009 - August 2009
First Tennessee Bank April 2007 - June 2009
Navy Federal Credit Union September 2005 - March 2007
HAAS Center for Business Research and Economic Development January 2000 - May 2004
Skills
Financial Analysis, Business Strategy, Strategic Planning, Project Management, Team Building, Banking, Troubleshooting, Microsoft Office, Analysis, Finance, Software Quality..., Information Technology, Account Management, Budgets, Auditing, Team Leadership, Teamwork, Mentoring New Hires, Schedules, Credit, Loans, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Customer Retention, Dressage, Eventing, Riding Instruction, Horse Care, Stable Management, Equine Therapy, SDLC
Education
East Tennessee State University 2009 — 2010
Masters of Business Administration, 2010
University of West Florida 1998 — 2004
Bachelors of Science, Information Technology-Business
Capital Core Inc. May 2014 - December 2014
Lowe's Home Improvement September 2011 - May 2014
Limited Brands August 2011 - September 2011
Oasis Pizza January 2011 - July 2011
Belk October 2006 - January 2011
District 1 Medical Examiner January 2010 - May 2010
Navy Federal Credit Union April 2008 - August 2008
Mountaineer Technical Associates January 2005 - January 2007
Michaels Arts and Crafts April 2005 - October 2006
PartyLite Gifts Ltd. August 2004 - February 2005
Skills
Loss Prevention, Merchandising, Visual Merchandising, Retail, Store Management, Inventory Management, Customer Service, Inventory Control, Time Management, Data Entry, Sales, Cashiering, Customer Satisfaction, PowerPoint, Microsoft Word, Telephone Skills, Profit, Microsoft Office, Outlook, Microsoft Excel, Leadership, Sales Management, Coaching, Training, Marketing, Research, Program Management, Marketing Strategy, Management, Retail Sales, Account Management, Teamwork, Negotiation, Employee Relations, Employee Training
Education
Columbus State Community College 2012 — 2014
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician
University of West Florida 2007 — 2011
B.S., Criminal Justice
Okaloosa-Walton College 2004 — 2007
A.S., Business Administration
Washington Trust Bank February 2012 - Present
Navy Federal Credit Union June 2009 - April 2011
Citibank April 2006 - April 2009
Bob Evans Farms Restaurants January 2004 - April 2006
AMF East Carolina Lanes August 2001 - December 2003
Cardinal Lanes Bowling Center March 1998 - August 2001
Skills
Business Strategy, Business Analysis, New Business Development, New Program Development, Product Management, Business Development, Banking, Management, Marketing, Customer Service, Program Management, Financial Analysis
Education
University of Phoenix 2007 — 2009
MBA, Business Administration
East Carolina University 2001 — 2003
Bachelor of Science, Business Management
Navy Federal Credit Union February 2001 - Present
Education
Columbia Union College
Bachelors of Science, Business Admin
University of Pittsburgh
Navy Federal Credit Union July 2014 - Present
Freelance Writer and Editor; self employed September 2009 - Present
Walmart May 1995 - June 2014
Sam's Club 1995 - 2005
Skills
Facebook, Blogging, Writing, Time Management, Inventory Management, Retail Merchandising, Cost Accounting, Financial Accounting, Customer Service
Education
Duquesne University 1988 — 1991
BS, Business Administration
ProHealth Physicians, Pediatric Associates of New London July 2015 - Present
Cerner Corporation April 2015 - Present
Maxim Healthcare Services March 2015 - Present
Lawrence & Memorial Hospital December 2014 - March 2015
Maxim Healthcare Services August 2014 - November 2014
US Foodservice February 2011 - June 2012
Holiday Bowl August 2009 - February 2011
Yale University August 2009 - December 2009
Navy Federal Credit Union December 2006 - August 2008
Groton Chalet June 2005 - December 2006
Education
Duke University 2013 — 2014
Bachelor's Degree, Nursing Science, 3.6
Southern Connecticut State University 2008 — 2010
Bachelor's Degree, Physical and Biological Anthropology, 3.85
Three Rivers Community College 2005 — 2007
Associate's Degree, General Studies, 3.35
PNC July 2012 - Present
Navy Federal Credit Union May 2007 - September 2011
Education
DeVry University
Navy Federal Credit Union August 2012 - Present
Capital One 2011 - 2012
Edward Jones September 2010 - July 2011
STAR Credit Union July 2000 - September 2005
Skills
Office Equipment..., Microsoft Office, Banking, Office Administration, Internal Audit, Bookkeeping, Management, Leadership, Budgets, Accounting, Account Reconciliation, Accounts Receivable, Time Management, Access, Financial Analysis, Cash Management, Human Resources, Payroll, Training, Software Documentation, Accounts Payable, Branch Banking, Credit
Education
Del Mar College 2010 — 2013
Associate of Arts and Sciences (AAS), Accounting
PNC Mortgage September 2010 - Present
Lender Processing Services, Inc. (LPS) August 2009 - September 2010
Navy Federal Credit Union April 2007 - September 2010
Skills
Loan Origination, Loan Servicing, Mortgage Lending, Mortgage Banking, Loans, Financial Analysis, Banking, Mortgage Servicing, Credit, Customer Service, Sales, Strategic Planning, Sales Management, Loss Mitigation, Negotiation, Team Building, Foreclosures, Microsoft Excel
Education
Florida State College at Jacksonville 2006 — 2009
Associate of Arts (A.A.), Elementary Education and Teaching
Delgado Community College 2004 — 2005
Accounting
Navy Federal Credit Union July 2010 - Present
Skills
SDLC, Requirements Gathering, Business Analysis, Requirements Analysis, Programming, Systems Analysis, Technical Support, Problem Solving, Help Desk Support
Education
Drexel University 1992 — 1997
Bachelor's Degree, Management Information Systems, General
Self Employed August 2011 - Present
Self Employed July 2013 - Present
Juenesse Global 2013 - 2015
Juenesse Global 2013 - 2015
Virginia Tech June 2013 - December 2014
Self-employed August 2011 - June 2013
Navy Federal Credit Union October 2009 - August 2011
Skills
Customer Service, Real Estate, Investments, Building Relationships, Analytics, Risk Assessment, Computer Proficiency, Microsoft Office
Education
DeVry University
Bachelor's Degree, Business, 3.9 GPA
Navy Federal Credit Union September 2011 - Present
NGA Human Resources September 2010 - September 2011
Community First Credit Union December 2009 - September 2010
BB&T June 2006 - December 2009
Security Service Federal Credit Union September 2003 - June 2006
Seasongood Asset Management May 2001 - June 2003
BISYS Fund Services June 2000 - April 2001
Union Planters Bank March 1995 - May 2000
Skills
Banking, Compliance, Membership Growth, Job Coaching, Teller Operations, Operations Management, Auditing, PeopleSoft, Performance Management, Payroll, Time & Attendance, Cash Management, Master Scheduling, Business Planning, Event Planning, SAP, Cross Selling, TCR/TCD Operations
Education
Walden University 2011 — 2013
Master's Degree, Management
Columbia Southern University 2005 — 2007
Bachelor's of Science, Business Administration, Cum Laude
Northwood University 2002 — 2003
Associate's Degree, Business Management, Magna Cum Laude
Navy Federal Credit Union Mortgage UnderwriterCapital One2010 - 2012
Education
Delaware State University 1986 — 1991
Bachelor of Business Administration (B.B.A.), Marketing
Neptune Sr High 1981 — 1983
College Prep
Navy Federal Credit Union March 2011 - Present
Skills
critical thinking, Marketing, Criminal Justice, Customer Service, Forensic Accounting, Highly detail oriented, Team Leadership, Easily Adaptable
Education
New England College 2013 — 2015
Master of Science (M.S.), forensic accounting
Eastern Connecticut State University 2012 — 2013
Bachelor's degree, Business Administration and Management, General
Northrop Grumman Corporation November 2008 - Present
Navy Federal Credit Union September 2006 - September 2008
Skills
Cost Accounting, SAP, SAP BW, SAP ERP, MS Excel Pivot Tables, Vlookup, Microsoft Excel, Microsoft Office, Finance, Microsoft Word, Analysis, Accounting, Financial Analysis, PowerPoint, Outlook, Process Improvement
Education
East Carolina University 1999 — 2006
Bachelor's degree, Accounting