Navy Federal Credit Union
Navy Federal Credit Union is a US credit union headquartered in Vienna, Virginia, chartered and regulated under the authority of the National Credit Union Administration. Navy Federal is the largest natural member credit union in the United States, both in asset size and in membership. Designated CEO: Mary McDuffie (18 Jan 2019–) CEO: Cutler Dawson (5 Dec 2004–18 Jan 2019) Customer service: 00 800 0842 6328 Headquarters: Vienna, Virginia, United States Members: 8,121,667 (Q3, 2018) Number of locations: 300
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Navy Federal Credit Union Employees
Graham Concrete Construction June 2010 - Present
Trane March 2009 - February 2010
Ryan Companies US, Inc. December 2006 - May 2008
The Corky McMillin Companies May 2006 - November 2006
Navy Federal Credit Union July 1999 - March 2001
Skills
Contract Management, Microsoft Office, Construction, Contractors, Microsoft Excel, Customer Service, Accounts Payable, Budgets, Cost Management, Procurement, Change Orders
Education
Fresno City College
Associate of Arts (A.A.)
Zillow Group August 2015 - Present
Zillow May 2014 - Present
Navy Federal Credit Union March 2013 - January 2014
Southeast Asia January 2008 - January 2012
Skills
Marketing Strategy, Online Advertising, Social Media Marketing, Product Marketing, Marketing, Online Marketing, Sales, Lead Generation, Advertising, Email Marketing, Social Media, Account Management, Salesforce.com, Marketing Communications, Management, Leadership, Public Speaking, Customer Service, Time Management, Microsoft Office, Social Networking, Team Leadership, Coaching, Business Development, Strategy, Real Estate, Training, Strategic Planning, Sales Management, Contract Negotiation, Sellers, Microsoft Word, Team Building, Negotiation, Management Consulting
Education
Florida State University 2008 — 2009
Master of Business Administration (M.B.A.), Business/Managerial Economics
Florida State University 2003 — 2007
Bachelor of Science (B.S.), Economics, 3.7
Navy Federal Credit Union April 2012 - July 2014
Taylor Consultants, Inc. January 2010 - March 2012
Alias the Bug Man May 2006 - August 2009
Pololu Robotics and Electronics January 2007 - January 2008
Skills
Business Analysis, Strategic Planning, Research, Forecasting, Team Leadership, Technology Business..., Information Technology, Cost/Benefit Analysis, Cost Control and..., Microsoft Office Suite, Data Mining, Japanese Language..., Human Resources, Microsoft Office, Japanese, Business Technology..., Analysis, Data Analysis, Cost Benefit, Process Improvement, Customer Service, Microsoft Excel, Leadership
Education
George Mason University 2009 — 2010
Master's Degree, Economics
University of Nevada-Las Vegas 2006 — 2009
Bachelor's Degree, Business Administration and Economics
www.hhawkins.com 2011 - Present
Ameriplan July 2012 - February 2014
Neurosurgical Associates 2009 - 2011
Navy Federal Credit Union 2007 - 2007
Skills
Multi Tasking, Phone Skills, Appointment Scheduling, Surgery Scheduling, Wound Care, Office Equipment, Medical Records, Medical Assisting, Cash Handling Experience, Patience, Highly self-motivated, Eager Learner, Always Punctual, Close Attention to..., Blogging, Medical Terminology, Wellness, Nutrition, Web Marketing, Self-driven, Social Networking, Blogger, Online Marketing, Lead Generation, Web Content, Social Media, Ghostwriting, Online Research, Networking, Administrative..., Network Marketing, Accounts Receivable, Telephone Skills, Data Entry, Home Based Business, Small Business, Personal Development, Healthcare, Customer Service, Marketing, People Skills, Coaching, Training, Outlook, Team Building, Entrepreneurship, Business Networking
Education
Ashworth College 2014 — 2018
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
National Tax Training School 2013 — 2013
Certificate, Federal Income Tax
ECPI College of Technology 2008 — 2009
Associate of Science (AS), Medical/Clinical Assistant
Silliman Institute 1992 — 2006
Navy Federal Credit Union June 2015 - Present
Dade County Federal Credit Union November 2012 - June 2015
Envision Credit Union April 2011 - November 2012
Skills
Loans, Credit, Consumer Lending, Banking, Loan Origination, Cross Selling, Finance, Cash Management, Credit Unions, Financial Services, Bank Secrecy Act, Customer Service, Microsoft Excel, Notary Public, Outlook, Sales, Retail Banking, Lines Of Credit, Fraud, Microsoft Word, Microsoft Office, PowerPoint
Education
Florida Agricultural and Mechanical University 2007 — 2011
Bachelor of Science (B.S.), Business Administration
Florida Agricultural and Mechanical University 2007 — 2011
Bachelor of Science (B.S.), Business Administration
Mission Federal CU May 2014 - Present
Navy Federal Credit Union October 2011 - April 2014
Pacific Marine Credit Union December 2006 - July 2011
Skills
Credit, Finance, Leadership, Loans, Mortgage Lending
Education
Florida Institute of Technology
i, Industrial and Organizational Psychology
Coldwell Banker United December 2011 - Present
Navy Federal Credit Union June 2007 - October 2011
Challenge Financial Investment Corporation February 2006 - July 2007
Great Day Lending.Com Inc. November 2005 - February 2006
Skills
New Home Construction, Second Home, Vacation Homes, Residential Lots, First Time Home Buyers, Investment Properties, Real Estate, Residential Homes, FHA, Underwriting, Short Sales, Mortgage Lending, Foreclosures, REO, Refinance, Loans, Condos, Single Family Homes, Sellers
Education
Franklin University
Associate's degree, Business Management
Navy Federal Credit Union October 2013 - Present
Navy Federal Credit Union July 2013 - August 2013
Digital Documents, LLC October 2011 - November 2012
Doctor's Office March 2009 - October 2009
Skills
Microsoft Office, Microsoft Word, HTML, Java, SharePoint, Customer Service, SQL, Public Speaking, Visio, Scanners, Oracle, Leadership, Project Management, Photoshop, JGrasp, Dreamweaver, Eclipse, JavaScript, Database Administration, MySQL, PL/SQL, Data Entry, PHP, CSS, MS Project, Account Management, Records Management, Ruby on Rails, Heroku, Github, Oracle SQL Developer, Human Computer..., Mac OS, InfoPath, Adobe Fireworks, InfoPath Forms, MS Visio, Website Development, SQL*Plus, Xcode, JSON, Swift
Education
George Mason University 2011 — 2015
Bachelors of Science, Applied Information Technology & Psychology
Northern Virginia Community College 2010 — 2011
Associates of Science, Psychology
Woodbridge High School 2007 — 2009
Cosmetology License
Gar-Field High School 2005 — 2009
Advanced High School Diploma
Navy Federal Credit Union July 2005 - Present
Coastal Bank and Trust (Synovus Financial) May 2004 - June 2005
Barnes & Noble June 2000 - May 2004
Skills
Process Improvement, Banking, Business Analysis, Leadership, Customer Service, Call Centers, Microsoft Excel, Team Building, Management, Team Leadership, Consumer Lending, Customer Satisfaction, Workforce Management, Customer Experience, Training
Education
Florida State University - College of Business 2000 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Cooper City High School 1996 — 2000
High School Diploma, General
DHI Mortgage May 2013 - Present
Guaranteed Rate December 2012 - May 2013
Lennar/UAMC June 2010 - December 2012
Primary Residential Mortgage August 2009 - June 2010
Navy Federal Credit Union February 2007 - July 2009
Hart Mortgage Services 2004 - 2006
Skills
USDA, FHA, Mortgage Lending, Mortgage Banking, Loans, Reverse Mortgages, New Homes, New Home Sales, Short Sales, Credit, First Time Home Buyers, Investments, Refinance, Residential Mortgages, Construction Loans, Banking, Certified Mortgage..., Real Estate Transactions, Mortgage Marketing, Finance, Real Estate, VA loans, Loan Origination, Debt Consolidation, Financial Services, VA Loans
Education
Edison Community College 2001 — 2010
Business Management
International College 2004 — 2005
Business Management
Riverside Health System May 2015 - Present
LifeNet May 2013 - August 2013
Navy Federal Credit Union July 2011 - March 2012
Chartway Federal Credit Union October 2008 - July 2011
Cellairis May 2006 - October 2008
Skills
Customer Service, Outlook, Cash Flow, Sales, Customer Satisfaction, Financial Services, Microsoft Excel, Microsoft Office, Public Speaking, Microsoft Word, Process Improvement, Sales Management, Analysis, Time Management, Teamwork, PowerPoint, Inventory Management, Leadership, Budgets, Research
Education
Eastern Virginia Medical School 2013 — 2015
Master of Surgical Assisting, Surgical Assisting
Old Dominion University 2010 — 2012
Bachelor of Science (B.S.), Human Biology
Tidewater Community College 2006 — 2009
Associate of Science (A.S.), Human Biology
Callahan Residence September 2013 - Present
Navy Federal Credit Union August 2012 - September 2013
Daly Property Services May 2009 - February 2012
Val Verde Regional Medical Center April 2010 - December 2010
Garfield County Govt., CO January 2010 - April 2010
Skills
Loans, Banking, Financial Analysis, Finance, Microsoft Excel, Financial Modeling, Microsoft Office, Access, Investments, Process Improvement, PowerPoint, Customer Service, Business Analysis, Strategic Planning, Data Analysis, Analysis, Outlook, Risk Management, Forecasting
Education
University of Denver - Daniels College of Business 2007 — 2009
MS, Finance
Elon University 2003 — 2007
BA, Corporate Communications
Sirius XM Radio Inc. August 2014 - Present
Navy Federal Credit Union November 2012 - August 2014
Schmickle Consulting May 2008 - November 2012
UK Halsey Sailmakers Annapolis August 2010 - July 2012
The Home Depot June 2006 - May 2008
Verizon Wireless June 2005 - December 2005
United States Navy 1996 - 2004
Skills
Competitive Analysis, Analytics, Marketing Strategy, Cross-functional Team..., Marketing Management, Market Analysis, Marketing Mix, Marketing Programs, Social Media, Pricing, Cross Channel Marketing, Campaign Strategy, Financial Analysis, Executive Level..., Business Analysis, Competitive Intelligence, Executive Reporting, Marketing Research, Strategic Planning, Metrics, Customer Relations, Consumer Insights, Budgeting, Product Management, Testing, Segmentation, Profit Margins, Purchase Behavior, Web-Site Redesign, Surveys, Scorecards, Newsletters, Performance Trends, Digital Marketing, Reporting, Internet Strategy, Brand Management, Brand Messaging, Multi-Channel Marketing, Marketing Effectiveness, JMP, Teradata, SQL, Marketing
Education
Emory University - Goizueta Business School 2004 — 2006
MBA, Marketing, Decision and Information Analysis
United States Naval Academy 1995 — 1999
BS, Political Science
RDL Logistics formerly Louis Scott Trucking May 2015 - Present
Now September 2014 - April 2015
Self-employed May 2012 - May 2014
Lane Bryant September 2011 - November 2012
Navy Federal Credit Union February 2006 - June 2007
Skills
Parties, Product Development, Marketing Strategy, Direct Marketing and..., Logistics, Cross-functional Team..., Strategic Planning, Management, Process Improvement, Forecasting, Business Strategy, Project Management, Strategy, Consumer Products, Change Management, Competitive Analysis, Supply Chain Management
Education
Florida State College at Jacksonville 2014 — 2017
Associate's Degree, Business/Finance
PJC 2003 — 2003
GED
Pine Forest High 1998 — 2000
High School Diploma
MidWest ATCS 2014 - Present
Navy Federal Credit Union 2014 - 2014
First Citizens Bank 2013 - 2014
Army National Guard December 2007 - December 2013
Army National Guard 2013 - 2013
Army National Guard 2012 - 2013
Army National Guard 2011 - 2012
First Citizens Bank 2008 - 2012
Army National Guard 2009 - 2010
BB&T 2006 - 2008
Skills
Time Management, Financial Analysis, Employee Training, Customer Service, Operations Management, Timely Decision Making, Organizational..., Team Management, Peer Mentoring, Supervisory Skills, Organizational..., Cash Handling Experience, Creative Problem Solving, Product Knowledge, Staff Development, Data Entry, Data Management, IFR/VFR/SVFR Air..., Leadership, Strategic Planning, Microsoft Excel, Military Aviation, Military, DoD, Government, Aviation, Aircraft, Command, Security Clearance, Management, Flights
Education
Fayetteville State University 2010 — 2012
Bachelor of Business Administration (BBA), Management and Finance
Middle Tennessee State University 2004 — 2006
Bachelor of Business Administration (BBA), Management and Finance
Navy Federal Credit Union July 2014 - Present
Hamilton Group Funding, Inc. September 2013 - February 2014
James F. Hayden, C.P.A. January 2012 - September 2013
Benjamin A. Bell, C.P.A. February 2011 - January 2012
Skills
Accounting, Microsoft Office, Sarbanes-Oxley Act, Tax Preparation, Account Management, Microsoft Excel, Financial Analysis, Budgets, Investments, Financial Reporting, Outlook, Insurance, Risk Management
Education
Florida State University - College of Business 2006 — 2010
Bachelor of Science (BS), Accounting and Finance
Attronica January 2014 - September 2014
Navy Federal Credit Union April 2012 - January 2014
Best Buy October 2010 - April 2012
Skills
•Installing &..., •Upgrading computer..., •Configuring many..., •Working with multiple..., •Working with..., • Working with IBM..., • Working with AVAYA..., • Working with Remedy..., • Working with Symantec..., •Working with..., •Working with Adobe..., •Working with various..., •Working with U.S...., VPN
Education
University of Maryland College Park 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Computer Science
Frederick Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Computer Science
Navy Federal Credit Union April 2013 - Present
John Durkin Construction September 2012 - April 2013
Gulf Coast Senior Benefits July 2011 - September 2012
Holiday Harbor Marina June 2004 - July 2011
Skills
Sales Process, Sales Presentation..., Face to Face Sales, Face to Face..., Credit Unions, Deposits, Money, Employee Management, Phone Etiquette, Building Relationships, Outstanding..., Debit Cards, Financial Services, Bank Secrecy Act, Oral
Education
University of West Florida 2002 — 2004
Bachelor of Arts, Psychology
Florida Keys Community College
Associate of Arts, General
Navy Federal Credit Union May 2008 - Present
Navy Federal Credit Union October 2007 - May 2008
World Gym July 2007 - October 2007
Education
National University 2011 — 2015
Fullerton College 2000 — 2004
Associates, Business Administration
TX-DPS IT Finance September 2014 - Present
CSC June 2012 - August 2014
Applied Materials Inc. December 2010 - November 2011
Dell February 2006 - April 2010
Dell February 2006 - March 2008
Navy Federal Credit Union May 2005 - August 2005
AngloGold Ashanti Mining Company June 1996 - October 2001
Skills
Financial Accounting, Financial Analysis, Internal Audit, Accounting, Budgeting, Data Analysis, Data Mining, Financial Planning, Financial Reporting, Auditing, Cost Analysis, Invoicing, SOX, Financial Modeling, Forecasting, Financial Management, Analysis, Internal Controls, Hyperion, Business Process..., Excel, SAP, Process Improvement, Variance Analysis, Compliance, Corporate Finance, Audit, Business Analysis, Business Objects, Consolidation, Cost Accounting, PowerPoint, Inventory Management, Outlook, Word, Visio, Teamwork, Strategic Planning, Essbase, Microsoft Excel, Vendor Management, Program Management, ERP, Management, Leadership, Strategy, Hyperion Enterprise, Six Sigma, Financial Audits, Mergers & Acquisitions
Education
Florida A&M University. School of Business & Industry 2002 — 2005
Bachelors of Science, Business Administration
Florida Agricultural and Mechanical University 2002 — 2005
Bachelor of Science Business Administration, Finance & Accounting
Kumasi Polytechnic - Ghana 1992 — 1995
Diploma in Business Studies, Accounting
FORTIS Colleges and Institutes April 2012 - Present
Virginia College August 2011 - March 2012
United States Sports Academy October 2009 - July 2011
Navy Federal Credit Union May 2009 - September 2009
Sallie Mae January 2002 - May 2009
Skills
Customer Service, Training Skills, Interviewing, management skills, computer skills, Accounting, CampusVue, Financial Planning, Leadership Development, Interviews, Management, Microsoft Office, Student Financial Aid, Team Building, Training
Education
Troy University 2010 — 2011
M.S, Human Resource Management
Florida State University 2006 — 2009
B.S, Business Administration
Women's Center Shands Jacksonville April 2008 - Present
Navy Federal Credit Union September 2010 - November 2011
Southern Choice GMAC Real Estate November 2003 - June 2007
Skills
Customer Service, First Time Home Buyers, Microsoft Office, Real Estate, FHA, Financial Analysis, Microsoft Excel, Investment Properties, Sales, Budgets, Team Building, Microsoft Word, Insurance, PowerPoint, Strategic Planning, Foreclosures, Marketing, Management, Short Sales, Leadership, Account Management, Public Speaking, Leadership Development, Negotiation
Education
Graduate Real Estate Institute 1999 — 2000
GRI Designation
Barney Fletcher School of Real Estate 1997 — 1997
Emory University School of Medicine 1976 — 1978
Radiologic Technology, Breast Imaging
Anytime K9 October 2013 - Present
BodySmith Training Gym April 2012 - March 2013
PetSmart April 2010 - June 2011
CompUSA, Miami November 2008 - January 2009
Navy Federal Credit Union January 2007 - July 2007
Skills
Customer Service, Small Business, Management, Data Entry, Outlook, PowerPoint, Microsoft Office, Inventory Management, Process Scheduler, Microsoft Word, Credit, Sales
Education
Full Sail University 2012 — 2014
Bachelor's degree, digital cinematography
west springfield high school 2001 — 2005
Diploma, general, 3.0
Technical Expert Consulting March 2015 - Present
Navy Federal Credit Union November 2014 - March 2015
MainStreet Bank June 2014 - November 2014
Arlington Center for Dentistry January 2012 - February 2013
Skills
Banking, Credit, Financial Analysis, Loans, Project Management, Customer Service, Leadership, Management, Social Media, Event Planning
Education
George Mason University 2012 — 2015
Bachelor of Science (B.S.), Information Systems and Operations Management
Yorktown High School 2006 — 2010
Navy Federal Credit Union March 2015 - Present
Global Foundation for Democracy and Development April 2006 - Present
RapidWebCare Solutions May 2006 - Present
US Senate Federal Credit Union December 2007 - June 2014
American Psychological Association April 2007 - December 2009
OAS Organization of American States December 2001 - November 2004
BuenaSalud. com May 2000 - February 2001
Skills
CSS, Dreamweaver, JavaScript, E-commerce, HTML, Spanish, Web Design, Photoshop, Web Analytics, CMS, PHP, Web Applications, Investments, ASP, Graphic Design, MySQL, User Experience, Drupal, Web Development, DRIPs, Stock Market, Soccer indoor and..., Business Analysis, HTML5, Email Marketing, Google Analytics, Sublime Text, Google Webmaster Tools, SEO
Education
General Assembly 2014 — 2015
Other, Front End Web Development
Requirements Inc 2014 — 2014
Business Analyst, Business Analyst, Life Cycle Software Development, Business Analyst
Northern Virginia Community College 2002 — 2006
Associate of Science in Information Systems Technology -Software Development specialization, Information System Technology
UNSA - Universidad Nacional de San Agustin 1989 — 1993
Chemical Engineer, Chemical Engineering and Industrial Process
IST Pedro P. Diaz 1988 — 1992
Associate of Science in Computer Information Systems, Computer Information Systems
Nstra. Sra del Rosario 1977 — 1987
High School
Navy Federal Credit Union August 2011 - Present
Florida State College at Jacksonville August 2009 - August 2011
Merrill Lynch April 2007 - August 2009
US Navy August 1999 - May 2007
Skills
Business Planning, Business Operations, Planning Budgeting &..., Business Process..., Bilingual-English/Spanis..., Project Management, Team Leadership, Sales Management, Banking, Financial Management..., Financial Management..., Customer Service..., Office Management, Office Administration, Microsoft Applications, Customer Service, Analysis, Management, Public Speaking, Leadership, Team Building, Finance, Access, Microsoft Office, Sales
Education
Florida Institute of Technology 2014 — 2015
Master of Business Administration (M.B.A) - Accounting and Finance, Accounting and Finance
Florida State College at Jacksonville 2009 — 2014
Bachelor of Applied Science (B.A.S.), Supervision and Management
Florida State College at Jacksonville 2009 — 2013
Bachelor of Science (B.S.), Business Administration
Full Sail University October 2013 - Present
Navy Federal Credit Union October 2011 - Present
Seagull Schools September 2004 - May 2011
Tiki's Grill & Bar September 2006 - October 2008
Skills
Communication, Education, Graphic Design, Photography, Handmade Jewelry, Problem Solving, Teaching, Customer Service, Time Management
Education
Kapiolani Community College 2004 — 2010
Full Sail University
Navy Federal Credit Union September 2014 - Present
Self-employed May 2013 - October 2014
Skills
Financial Planning, Retirement Planning, Portfolio Management, Investments, Equities, Mutual Funds, Options, Fixed Income, Insurance, Annuity Sales, Series 7, Series 24, series 53, Series 63, Series 66
Education
Florida International University 1983 — 1985
Master of Science, Hospitality
University of Florida 1975 — 1979
Bachelor of Science in Accounting
Aquilent March 2015 - Present
WOOD Consulting Services, Inc. December 2013 - March 2015
Richmond Publishing / Español Santillana May 2012 - June 2013
ActionAid February 2011 - December 2011
ZERO TO THREE November 2010 - January 2011
Peace Corps October 2008 - February 2010
Navy Federal Credit Union October 2004 - September 2008
Education
University of Sydney
Master of Cultural Studies
Old Dominion University
Bachelor of Science in Interdisciplinary Studies
General Assembly
Navy Federal Credit Union November 2014 - Present
Falcon Air December 2012 - Present
Notary Public Service August 2008 - Present
Vital Signing Inc. June 2009 - December 2012
Victoria's Secret June 2008 - June 2009
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Data Entry, Telephone Skills, Spanish, Microsoft Office, Notary Public, Accounting, Outlook, Recruiting, Teamwork, Event Planning, English, Public Speaking, Leadership, Filing, Administration, Research, Social Media, Process Scheduler, Administrative..., Time Management, Editing, QuickBooks, Administrative...
Education
Florida International University - College of Business Administration 2008 — 2012
Bachelor of Business Administration (B.B.A.), International Business
Florida International University 2008 — 2012
Minor in International Relations, International Relations and Affairs
Florida International University 2008 — 2012
National Security Studies Certificate, National Security Policy Studies
ABP Imaging December 2012 - Present
Navy Federal Credit Union January 2012 - Present
Uncle Julio's Corporation February 2010 - February 2011
Skills
B.A. English and..., Teller Operations, Public Relations, Marketing Strategy, Strategic Communications, Strategic Financial...
Education
Full Sail University 2012 — 2013
Master of Public Relations, Public Relations/Image Management
Navy Federal Credit Union February 2015 - Present
Education
George Mason University 2007 — 2009
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Navy Federal Credit Union May 2009 - Present
Dynalectric February 2000 - May 2009
Education
OWCC 1989 — 1993
Cert, Electrical APP
Fachhochschule Frankfurt am Main 1980 — 1983
General, Highschool
JP Morgan Chase November 2010 - Present
JPMorgan Chase May 2007 - November 2010
JP Morgan Chase July 2006 - April 2007
Philip Morris USA May 2005 - August 2005
Navy Federal Credit Union May 2004 - August 2004
Skills
Mental Health Counseling, Family Therapy, Project Management, Leadership, Management, Financial Analysis, Operations Management, People Management, Credit, Process Improvement, Process Engineering, Team Building, Banking
Education
Texas Wesleyan University 2011 — 2014
Master's Degree, Marriage and Family Therapy/Counseling
Florida Agricultural and Mechanical University 2004 — 2006
Bachelor of Science, Psychology
Florida Agricultural and Mechanical University 2000 — 2006
Masters of Business Administration
Time Warner Cable 2014 - Present
Time Warner Cable March 2013 - May 2014
Navy Federal Credit Union May 2012 - February 2013
Kaplan University October 2009 - December 2010
Skills
Microsoft Office, Social Media, Social Networking, PowerPoint, Customer Service, Microsoft Excel, Public Speaking, Marketing, Microsoft Word, Training, Marketing Communications, Data Analysis, Strategic Planning, Sales, Salesforce.com, Higher Education, Editing, Time Management, Teamwork
Education
Florida Atlantic University 2002 — 2008
Bachelors, English
G.B. Green Construction Management & Consulting, Inc. September 2012 - Present
Navy Federal Credit Union August 2011 - October 2011
Wells Fargo Home Mortgage May 2009 - June 2010
Skills
Florida Notary
Education
Florida State University 2003 — 2008
Bachelor of Science, Finance, General
PAE June 2015 - Present
Management Recruiters of Reston Technology Center November 2014 - May 2015
Center for Teaching and Learning in China August 2013 - June 2014
Navy Federal Credit Union July 2012 - August 2012
Eckerd College September 2011 - May 2012
Skills
Academic Writing, Intercultural..., Tutoring, Critical Thinking, Teaching English as a..., Chinese, Political Science, PowerPoint, ESL, Public Speaking, Qualitative Research, Microsoft Office
Education
Penn State World Campus 2014 — 2015
Post-baccalaureate Certificate, Geospatial Intelligence
Eckerd College 2009 — 2013
Bachelor of Arts (BA), International Relations and Affairs and East Asian Studies
Xiamen University 2010 — 2010
Chinese Studies
George Marshall High School 2005 — 2009
DoD Vietnam War Commemorations 2015 - Present
Vietnam Veterans Memorial Fund May 2013 - November 2014
Vietnam Veterans Memorial Fund August 2011 - June 2013
SMDesigns June 2006 - August 2011
Smithsonian Institution National Postal Museum January 2009 - July 2010
The Charlotte Museum of History June 2008 - August 2008
AECOM/DMJM H+N August 2004 - May 2006
Navy Federal Credit Union May 2002 - August 2004
Brevard Museum of Art & Science June 2001 - August 2001
International Monetary Fund 1997 - 2000
Skills
History, Museum Education, American History, Research, Teaching, Fundraising, Grant Writing, Project Management, Space planning, Nonprofits, Interior Design, Program Management, Facilities Management, Curriculum Design, New Media, Furniture, Submittals, Architecture, Move Management, Finish Selections, Space-planning, Construction Documents, Furniture Specification, Color Consultation, Organization Skills, Collaborative Problem..., Interpersonal Skills, Team Leadership, Mentoring, Exhibit Design, Community Outreach, Editing, Museums, Proposal Writing, Leadership, Program Development, Grants, Architectures, Public Speaking, Art History
Education
George Mason University 2007 — 2010
MA, History, Magna Cum Laude
Jerusalem University College 2001 — 2001
History & Geography, Honors
Florida State University 1984 — 1986
BS, Interior Design
Independent Consultant May 2015 - Present
FL Office of the Attorney General December 2014 - April 2015
Lockheed Martin September 2014 - October 2014
TEKsystems January 2014 - July 2014
TEKsystems July 2012 - September 2013
Navy Federal Credit Union 2012 - 2013
Copper River IT May 2010 - July 2012
MCS 2011 - 2011
URS Corporation 2006 - 2009
Contractor - PWC 2004 - 2005
Education
American Military University 2010 — 2012
Master of Business Administration (MBA)
Frostburg State University 1983 — 1987
BA, Political Science
University of Florida
Education
Grainger July 2013 - Present
Ricoh Business Solutions 2013 - 2013
Modern Woodmen of America 2012 - 2013
Grainger 2009 - 2012
Navy Federal Credit Union 2009 - 2010
Sprint 2007 - 2009
Skills
Sales, Account Management, B2B, Management, Business Analysis, Customer Service, Cold Calling, Solution Selling, Sales Process, Retirement Planning, Direct Sales, Sales Management, Strategy, Budgets, Strategic Financial..., Operations Management, Document Management, Proposal Writing, Data Analysis, Team Leadership, Sales Operations, Strategic Planning
Education
University of West Florida
Bachelor of Science in Business Administration, Business Management
Florida State University
Financial Planning and Services
vanguard ideation October 2013 - Present
FredXchange September 2013 - December 2013
Deedod July 2013 - September 2013
Lanyap Creative January 2013 - September 2013
Navy Federal Credit Union January 2013 - March 2013
ASCD October 2012 - February 2013
XO Communications June 2012 - January 2013
Art & Design Senior Show Spring 2012 March 2012 - May 2012
School of Art Print Studio August 2011 - May 2012
George Mason University May 2010 - May 2012
Skills
Project Coordination, Art Direction, Layout, Graphic Design, Photography, Advertising, Typography, Adobe Creative Suite, InDesign, Logo Design, Corporate Identity, Web Design, Dreamweaver, Photoshop, Illustrator, Digital Photography, User Interface Design, CSS, Wordpress, Image Editing, Brochures, Motion Graphics, Corporate Branding, Responsive Web Design, Lightroom, HTML, Mac, Graphics, Data Visualization, Adobe Acrobat, Illustration, Posters, Blogging, Branding & Identity, Interaction Design, WordPress
Education
George Mason University 2008 — 2012
Bachelor of Fine Arts (BFA), Art and Visual Technology, Graphic Design
Germanna Community College 2007 — 2008
Dual Enrollment, College Algebra/Pre Calculus
Riverbend High School 2004 — 2008
Advanced Studies
Wells Fargo Home Mortgage September 2015 - Present
Navy Federal Credit Union July 2014 - Present
Wells Fargo Home Mortgage August 2013 - July 2014
Bank of America October 2009 - June 2013
Skills
Mortgage Lending, Mortgage Banking, Banking, Credit, Loan Origination, Loans, Portfolio Management, Credit Cards, Retail Banking, Credit Risk, Credit Analysis, Residential Mortgages, Consumer Lending, Commercial Lending, Refinance, First Time Home Buyers, Foreclosures, Investment Properties, FHA, Referrals, Investors, Real Estate, Real Estate Financing, Residential Homes, Condos, Single Family Homes, Real Estate Transactions, VA Loans, Sales, Finance, Underwriting, Investments, FHA Financing, Customer Service, Mortgage Underwriting
Education
FIDM/Fashion Institute of Design & Merchandising-San Diego
MiraCosta College
Associate of Arts (AA), Real Estate
HSBC April 2015 - Present
M&T Bank October 2013 - April 2015
HSBC April 2013 - October 2013
HSBC September 2012 - April 2013
Chase January 2011 - September 2012
Chase January 2010 - January 2011
Navy Federal Credit Union May 2009 - December 2009
Navy Federal Credit Union March 2006 - November 2009
Skills
Financial Risk, AML, OFAC, KYC, BSA, Credit Card Fraud, Financial Crimes..., Bank Secrecy Act
Education
Franklin University 2011 — 2013
Business Forensics
Old Dominion University 1998 — 2002
Bachelor's of Science, Occupational Technical Studies/ Marketing
Navy Federal Credit Union July 2013 - Present
DriveTime February 2012 - December 2012
Bank of America May 2010 - February 2012
Walmart May 2003 - July 2010
Skills
Customer Service, Outlook, Time Management, Data Entry, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Customer Satisfaction, Access, Sales, Leadership, Teamwork, Call Centers, Training
Education
University of Central Florida - College of Business Administration 2010 — 2011
Business Administration
Florida State University 2007 — 2008
BA, Social Work
Tallahassee Community College 2005 — 2006
ASSOCIATES, ARTS
Navy Federal Credit Union May 2013 - Present
Beggs & Lane January 2003 - May 2013
Skills
Real Estate Transactions, Business Transactions, Community Association..., Contract Negotiation, Financial Transactions, Contracts, Creditors' Rights, Mortgage Foreclosures, Commercial Litigation, Loan Workouts, Leases, Real Estate Conveyances, Banking Law, Landlord/Tenant Law, Commercial Real Estate..., Residential Real Estate..., Title Insurance, Condominium and..., Real Estate, Commercial Loan Closings, Bankruptcy, General Business and...
Education
Florida State University College of Law
Juris Doctor
University of West Florida - College of Business
Bachelor of Science (BS), Business Administration, Finance
Navy Federal Credit Union March 2015 - Present
Northwestern Mutual June 2014 - February 2015
Curry Law Group March 2014 - June 2014
The Pro Bono Project February 2013 - April 2013
Levin, Papantonio, Thomas, Mitchell, Rafferty, & Proctor, P.A. June 2012 - August 2012
Curry Law Group January 2009 - July 2009
Skills
Financial Planning, Investment Strategies, Disability Insurance, Life Insurance, Westlaw, Legal Research, Legal Writing, Lexis, Legal Assistance, Document Drafting, Torts, Pleadings, Legal Documents, Leadership, Legal Ethics, Policy Analysis, Family Law
Education
Tulane Law School 2011 — 2013
Doctor of Law (J.D.), Sports Law
Thomas M. Cooley Law School 2010 — 2011
Doctor of Law (JD), General Studies
Florida State University 2004 — 2008
Bachelor of Arts (B.A.), Business/Commerce, History
Navy Federal Credit Union September 2011 - Present
Mayra Ruiz May 2011 - June 2012
Urban Lending Solutions February 2010 - May 2011
Brown International School June 2008 - February 2010
Skills
Team Leadership, Competitive Analysis, Technical Writing, Mortgage Lending, Loans, Credit, Banking, Underwriting, Customer Service, Financial Analysis, Executive Management, Software Documentation, Financial Services, Sales, Process Improvement, Training, Finance, VA loans, Loan Origination, Mortgage Banking, Team Building, Refinance, Residential Mortgages, FHA, Investment Properties, Business Planning, Financial Risk, Real Estate, Strategic Planning, Microsoft Excel, Outlook, Business Process..., Real Estate Financing, First Time Home Buyers, Analysis, CRM, Management
Education
Villanova University 2014 — 2014
Masters certificate in business analysis, Information Technology Project Management
Metropolitan State College of Denver 2004 — 2008
B.S, Management
Front Range Community College 2002 — 2004
Navy Federal Credit Union June 2015 - Present
Saltwater Fish ID, Inc. January 2005 - Present
Sacred Heart Health System July 2007 - June 2015
JHT, Inc. October 1999 - July 2007
University of West Florida October 1994 - October 1999
Skills
Access, Microsoft Office, HTML, Photoshop, Customer Service, Illustrator, Flash, Dreamweaver, InDesign, Web Design, Editing, Social Media, Photography, Writing, Adobe Creative Suite, CSS, PowerPoint, After Effects, Adobe Acrobat, Illustration, Layout, Logo Design, ActionScript, PHP, Graphics, Animation, Mac, Customer Relations, User Interface Design, Multimedia, Strategic Planning, Web Development, Motion Graphics, Modeling, Video, Corporate Identity, Windows, Retouching, 3D Studio Max, Graphic Design, Professional Audio, Polycom Video..., Video Editing, LAN-WAN, Audio Visual Support, Webinar Management, Physician Relations, Needs Analysis, Email Marketing, Facebook
Education
Florida State University 1985 — 1987
BFA, Studio Art/ Art History
Pensacola State College 1976 — 1985
AA, Liberal Arts and Sciences, General Studies and Humanities
Navy Federal Credit Union May 2014 - June 2015
Navy Federal Credit Union April 2012 - February 2014
Navy Federal Credit Union June 2011 - April 2012
Navy Federal Credit Union December 2010 - June 2011
Navy Federal Credit Union September 2010 - December 2010
TRC Interactive April 2009 - December 2009
TRC Interactive September 2006 - April 2009
Bank of Lancaster County, NA September 2002 - October 2003
Armstrong World Industries October 1997 - March 2001
Bank of Lancaster County, NA April 1994 - October 1997
Skills
Customer Service, Word, Banking, Access, Excel, Lotus Notes, Supervisory Skills, Staff Training, Written Skills, Organizing, Team Leadership, Learning, Cross Selling, PowerPoint, Process Improvement, Employee Training, Sales, Finance, Management, Credit, Mortgage Lending, Microsoft Excel, Microsoft Word, Loans
Education
Elizabethtown College 2009 — 2011
Bachelors, Business Administration
HACC, Central Pennsylvania's Community College 1994 — 2002
Associates, Business Administration
Lancaster Catholic High School 1984 — 1989
High School Diploma, General Studies
PLS Logistics Services June 2015 - Present
GoWaiter May 2011 - February 2014
Livelifemusic.com August 2010 - December 2010
Lender Processing Services, Inc. (LPS) May 2007 - September 2010
Navy Federal Credit Union September 2005 - May 2007
United States Air Force July 2001 - July 2005
Skills
Training, Marketing, Marketing Strategy, Advertising, Management, Time Management, Real Estate, Direct Mail, Leadership, Social Networking, Online Advertising, Sales
Education
Florida State College at Jacksonville 2005 — 2007
Associate, Business
University of Maryland University College 2003 — 2005
Acosta Mosaic Group April 2014 - May 2015
Wilkins ShoeCenter February 2013 - October 2013
Navy Federal Credit Union August 2011 - December 2012
Lantzs' Pharmacy and Gifts September 2007 - January 2011
Skills
Microsoft Office, Customer Service, Photoshop, Microsoft Excel, Microsoft Word, Public Speaking, Management, Research, Marketing, Unity3D, GIMP, Phone Etiquette, PowerPoint, Google Docs, Google Analytics, Skype
Education
Full Sail University 2014 — 2017
Bachelor’s Degree, Game and Interactive Media Design
Lord Fairfax Community College 2006 — 2008
Associate’s Degree, Applied Sciences, 3.5
Navy Federal Credit Union October 2015 - Present
Navy Federal Credit Union July 2014 - Present
Navy Federal Credit Union June 2013 - June 2014
Remedy Intelligent Staffing September 2008 - June 2013
Navy Recruiting Orientation Unit June 2004 - August 2008
Navy Recruiting August 1982 - August 2008
Navy Recruiting District October 1997 - January 2004
Navy Recruiting District January 1994 - January 1997
Skills
Recruiting, Employee Relations, Human Resources, Temporary Staffing, Team Building, Sales, Talent Acquisition, Training, Performance Management, New Business Development, Applicant Tracking..., Hiring, Access, Customer Service, Contract Management, Leadership, RPO, Cold Calling, Microsoft Office, Interviews, Risk Management, Process Improvement, Sales Management, Budgets, Microsoft Word, Technical Recruiting, Leadership Development, Team Leadership, Coaching, Account Management
Education
Embry Riddle Aeronautical University-Worldwide 2011 — 2013
Bachelor of Science (BS), Technical Management, 3.8
Graduate of the Navy's Career Recruiting Force Academy 1997 — 1997
AA Degree; High School Diploma, Business Administration
Heritage Trust Federal Credit Union January 2000 - Present
Navy Federal Credit Union 1998 - 1998
Skills
Credit, Loans, Real Estate, Credit Unions, Customer Service, Branch Banking, New Business Development, Cross Selling, Lines Of Credit, Training, Investments, Management, Deposits, Retail Banking, Credit Analysis, Banking, First Time Home Buyers, Investment Properties
Education
Valdosta State College
Franklin Pierce College
Navy Federal Credit Union October 2011 - Present
Coldwell Banker United, Realtors April 2007 - May 2009
Education
Florida State University 2005 — 2009
Bachelor of Science (BS), Business Administration
TML, A Xerox Company March 2015 - Present
Carefree Office Technology September 2012 - March 2015
Alliance Micro Inc. (SDVOSB) February 2008 - August 2012
Xerox Corporation October 2004 - October 2007
Navy Federal Credit Union February 2003 - October 2004
Skills
Sales, Solution Selling, Account Management, Management, Strategic Planning, New Business Development, Sales Process, Sales Management, Sales Operations, Business Development
Education
Florida Agricultural and Mechanical University 1998 — 2002
Bachelors, Business Management
West Springfield High School 1994 — 1998
High School
Lockton Companies June 2015 - Present
Navy Federal Credit Union August 2014 - May 2015
Navy Federal Credit Union June 2012 - July 2014
Altegrity January 2012 - June 2012
SRA International October 2010 - January 2012
MHM Services, Inc. September 2009 - October 2010
The Atrium at Meadowlark Botanical Gardens (NVRPA) April 2005 - September 2009
The Atrium at Meadowlark Botanical Gardens (NVRPA) April 2001 - April 2005
Wolf Trap Foundation for the Performing Arts May 2000 - January 2005
Alternative House - The Abused and Homeless Children's Refuge 2002 - 2005
Skills
Employee Benefits, Leadership, Event Management, HRIS, Benefits Administration, Analysis, Human Resources, Project Planning, Time Management, Onboarding, Performance Management, Employee Relations, Recruiting
Education
George Mason University 2005 — 2009
BA, Sociology
Northern Virginia Community College 2002 — 2005
AA, General Education
George Mason University
Certificate, SHRM Essentials of HR Management
International Foundation for Employee Benefits
Certified Employee Benefits Specialist (CEBS), Group Benefits Associate (GBA)
Navy Federal Credit Union June 2015 - Present
Madeira Riding School June 2014 - August 2014
Wolftrap Foundation May 2011 - August 2013
Kumon October 2008 - December 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Data Analysis, Access, SPSS
Education
Marymount University 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
Eastern Michigan University 2014 — 2015
Master of Business Administration (M.B.A.), Management, 3.16
University of Mary Washington 2010 — 2014
Bachelor of Science (BS), Economics, 3.2 in major, 3.14 overall
Clear Title of Northwest Florida June 2013 - Present
KarLou Properties March 2005 - Present
Navy Federal Credit Union September 2010 - May 2013
Keller Williams Realty September 2008 - May 2010
Karlou Collision October 2006 - September 2008
EXIT Realty N.F.I March 2005 - October 2006
Prudential Carruthers Real Estate October 2004 - March 2005
Long and Foster Real Estate August 2003 - October 2004
American Red Cross March 2000 - August 2003
Motor Power Industries May 1998 - March 2000
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Residential Homes, Investment Properties, First Time Home Buyers, Foreclosures, Real Estate, Single Family Homes, Marketing, Customer Service, Sellers, Listings, Condos, New Home Sales, Real Estate Transactions, Relocation, Investors, Referrals, Townhomes, Contract Negotiation, Real Property, Property Management, Negotiation, Buyers, Commercial Real Estate, Vacation Homes, Banking, REO, Short Sales, Buyer Representation, Team Building
Education
Excelsior College
Business Administration, Business Administration and Management, General, Minor Legal Studies, Dean's List Honors
Pensacola State College
Esthetician, Aesthetician/Esthetician and Skin Care Specialist
Regents University
Associate of Arts (AA), Business Administration
Regions College
Associate's degree, Business Administration and Management, General, Deans List
Hearst Digital Marketing Services March 2011 - September 2012
Navy Federal Credit Union March 2009 - September 2010
Members' Agent Referral, LLC July 2000 - March 2009
Colonial Bank September 1998 - July 2000
Mutual of America October 1995 - September 1998
CUNA -- Credit Union National Association January 1992 - September 1995
Skills
Advertising, Sales, Online Advertising, Marketing Communications, Social Media Marketing, Email Marketing, Online Marketing, Marketing Strategy, Lead Generation, Integrated Marketing, Public Relations, Social Media, Digital Marketing, Mobile Marketing, Advertising Sales, Marketing, Market Research, Google Analytics, Digital Media, Facebook
Education
Florida State University 1980 — 1982
Bachelor of Science (B.S.), International Relations and Affairs
Florida State University 1980 — 1982
B.S, International Affairs
Jay High School 1970 — 1975
High School Diploma, General
Navy Federal Credit Union September 2014 - Present
J.P. Morgan April 2006 - November 2013
LA Weightloss 2002 - 2004
Skills
Financial Services, Financial Analysis, Strategic Financial..., Financial Modeling, Cash Management, Corporate Finance, Finance, Investments, Valuation, Private Equity, Equities, Retirement Planning, Credit Risk, Credit Analysis, Investment Banking, Due Diligence, Banking, Wealth Management, Mortgage Lending, Capital Markets, Relationship Management, Financial Risk, Credit, Mutual Funds, Financial Planning
Education
CAL COAST UNIVERSITY 2010 — 2013
Florida State University 2002 — 2004
Bachelor's degree, Science
Navy Federal Credit Union April 2013 - Present
Greenhut Construction October 2003 - April 2013
Metrocall 1996 - 2002
Skills
Construction, Project Management, Project Estimation, LEED AP, Submittals, Pre-construction, Green Building, LEED, Construction Management, Contract Management, Contractors, BIM, Revit, MS Project, Facilities Management, Process Scheduler, Value Engineering, Contract Negotiation
Education
Pensacola Junior College 2007 — 2009
AAS - Building Construction
Pensacola Junior College 2007 — 2009
AAS - Drafting and Design Technology
Fashion Institute of Technology 1988 — 1992
BFA - Package Design, AAS - Advertising Design
Navy Federal Credit Union August 2015 - Present
Navy Federal Credit Union March 2013 - August 2015
Navy Federal Credit Union November 2011 - March 2013
Help Desk Institute July 2008 - June 2012
Serco - North America September 2010 - November 2011
TechTeam Government Solutions September 2006 - June 2010
S.R. Clarke, Inc. March 2006 - July 2006
Portal Dynamics October 2004 - February 2006
American Association of Family and Consumer Science March 2003 - August 2004
InfoComm International March 2001 - July 2002
Skills
ITIL, IT Strategy, Process Improvement, Business Process, Change Management, IT Service Management, Strategy, Leadership, Photography, PMP, Program Management, Project Management, Integration, Management, ISO 20000, IT Operations, Service Management, Information Technology, IT Management, Service Delivery, Quality Assurance, Business Analysis, SDLC, Vendor Management, Business Process..., Requirements Analysis, Team Leadership
Education
Embry-Riddle Aeronautical University 1994 — 1996
MAS, Operations & Safety
University of Florida 1983 — 1988
BSNES, Nuclear Physics
Navy Federal Credit Union September 2013 - Present
Navy Federal Credit Union April 2005 - September 2013
Skills
Windows 7, Troubleshooting, Software Documentation, XP, Lotus Notes, Computer Hardware, Integration, Laptops, Information Technology, Software Installation, Windows, Microsoft Office, Virtualization, VMware, Technical Support, Help Desk Support, BMC Remedy, Citrix, Networking, Network Administration, Blackberry Enterprise..., Remote Desktop, Active Directory, SharePoint, Windows Server, Windows XP, Cisco Technologies, Disaster Recovery, SDLC, Servers, System Deployment, Visio
Education
ECPI University 2001 — 2003
AS, IT/Security
Cambridge Systematics September 2015 - Present
Cambridge Systematics, Inc. June 2015 - September 2015
DoDEA August 2014 - February 2015
USS Shiloh CG-67 FRG December 2013 - February 2015
DoDEA August 2013 - February 2015
Fashion Institute of Technology 2010 - 2015
Navy Federal Credit Union November 2013 - November 2014
RED PR August 2010 - December 2010
YRB Magazine September 2008 - 2009
Skills
Relationship Building, Market Research, Events Coordination, Integrated Marketing, Creative Strategy, Program Development, Community Engagement, Analytical Skills, Document Creation, Organizational..., Event Planning, Presentation Skills, Brand Development
Education
Fashion Institute of Technology 2009 — 2015
Advertising and Marketing Communication, Public Relations, Advertising, and Applied Communication
Huston-Tillotson University 2003 — 2004
General Studies
Navy Federal Credit Union June 2015 - Present
VyStar Credit Union 2003 - Present
Skills
Banking, Loans, Credit, Consumer Lending, Underwriting, Commercial Banking, Retail Banking, Financial Analysis, Customer Service, Mortgage Lending, Microsoft Office, Microsoft Excel, Credit Analysis
Education
Florida State College at Jacksonville 2014 — 2016
Bradford High School 1990 — 1993
Blue Cross Blue Shield Association March 2015 - Present
Navy Federal Credit Union February 2014 - February 2015
CareFirst Blue Cross Blue Shield January 2013 - January 2014
State of Maine May 2012 - December 2012
Pragmatics, Inc February 2011 - May 2012
Freddie Mac June 2006 - February 2011
Fannie Mae July 2004 - June 2006
Freddie Mac December 2003 - July 2004
State of Florida May 2003 - December 2003
State of Wisconsin May 2001 - May 2003
Skills
Vendor Management, Change Management, Risk Management, Agile Methodologies, PMO, SDLC, Project Management, Data Warehousing, Program Management, IT Strategy, Team Leadership, Enterprise Architecture, Business Analysis, Software Development, Strategy, Management, CRM, SaaS, Oracle, PMP, Integration, Software Project..., IT Management
Education
University of Virginia 2009 — 2010
MS MIT, Management of Information Technology
George Brown College 1998 — 2000
Computer Programmer Analyst, Computer Science
University of Karachi 1990 — 1992
Bachelor of Commerce, Business Adminstration & Commerce
Self-employed September 2014 - Present
University of Missouri September 2012 - May 2014
Univeristy of Missouri Healthcare September 2008 - May 2012
Carrollton Specialty Products March 2003 - September 2008
Plexus Scientific August 2001 - February 2003
Riggs Bank NA September 1996 - July 2001
Navy Federal Credit Union December 1988 - August 1996
Free Congress Foundation May 1981 - August 1988
Education
ECHO-Catalyst Learning Company 2010 — 2011
No degree available, Life Management Skills, Mastering Communication in the Workplace, Principles on Patient Satisfaction
Frederick Community College 2003 — 2007
No degree available, Crisis/Emergency/Disaster Management
Lacaze-Gardner 1975 — 1978
Clerical, General Office Occupations and Clerical Services
Keystone Job Crop for Women 1973 — 1974
GED, General Office Occupations and Clerical Services
Dupont Park Seventh-day Adventist School 1970 — 1972
No available, General Studies
IPT Associates, LLC July 2013 - May 2014
Army National Guard January 2011 - May 2014
Cambridge Savings Bank July 2010 - December 2011
Navy Federal Credit Union May 2008 - July 2010
Skills
Analysis, Leadership, Program Management, Government, Risk Management, Budgets, Military, Supervisory Skills, Team Building, Management, Accounting, Strategic Planning, Military Experience, Customer Service, Military Operations, Research, Training, Security Clearance, Microsoft Office, Team Leadership, PowerPoint, Project Planning, Inventory Management, Negotiation, Loans, Leadership Development, Data Analysis, Microsoft Excel, Microsoft Word, CPR Ceritified, Firs Aid, SPSS, AS-400, Lotus Notes, MS PowerPoint, Microsoft Visio, QuickBooks, Microsoft Access, GFEBS, Salesforce CRM, Access
Education
Fitchburg State University 2011 — 2013
Master of Business Administration (MBA), Accounting, 3.48
University of the Potomac 2007 — 2010
Bachelor of Science (BSc), Accounting, 3.57
U.S Army Quartermaster Schhol, Fort Lee, Virginia 2011 — 2011
Diploma, Logistics, Materials, and Supply Chain Management
University of Massachusetts Lowell
MS/ScD Policy, Health Policy Analysis
Navy Federal Credit Union August 2011 - July 2012
Navy Federal Credit Union February 2011 - August 2011
Navy Federal Credit Union December 2010 - February 2011
Navy Federal Credit Union January 2009 - December 2010
Portofino Island Resort & Spa March 2008 - January 2009
LeSan Salon & Day Spa May 2006 - February 2008
Darden Restaurants January 2005 - February 2006
University Center Club/ Doak Campbell Stadium , Florida State University January 2004 - April 2004
Comfort Inn May 2003 - December 2003
Darden Restaurants January 2003 - April 2003
Skills
Banking, CRM, Forecasting, Training, Leadership, Customer Satisfaction, Management, Finance, Analysis, Sales, Financial Analysis, Time Management, Customer Service, Loans, Retail, Financial Services, Software Documentation, Credit Risk, Credit Cards
Education
Georgia Perimeter College 2014 — 2015
Prerequisites nursing, Pre-Nursing Studies
Florida State University 2001 — 2004
Bachelor's of Science, Business Administration and Management, Hospitality
Pensacola Junior College 1998 — 2001
Associate of Arts (A.A.), Business Administration and Management, General
Gulf Coast Institute 2006 — 2006
Facial Specialist (Esthetician), Aesthetician/Esthetician and Skin Care Specialist
Georgia Perimeter College 2014 — 2015
Prerequisites Nursing, Pre-Nursing Studies
Navy Federal Credit Union October 2014 - Present
Florida Office of the State Courts Administrator June 2011 - October 2014
Florida Department of Financial Services June 2010 - June 2011
Florida Center for Fiscal and Economic Policy March 2010 - June 2010
The Center for Real Estate Education & Research February 2010 - March 2010
University of West Florida June 2006 - June 2009
District Department of the Environment May 2008 - July 2008
Skills
Value Investing, Risk Management, Microsoft Office, Strategic Planning, SPSS, C#, SASS, VBA, SQL, Microsoft SQL Server, Java, HTML, CSS, Modern Portfolio Theory, Time Series Analysis, Public Budgeting, Capital Markets, Capital Budgeting, Options Strategies, Monte Carlo Simulation, Financial Statement..., Labor Economics, PL/SQL, Analytics, Business Analysis, Management, Research, System Administration, Public Policy, Policy Analysis, Statistics, Qualitative Research, Data Analysis, Leadership, Analysis, Economics, Policy, Public Administration, Financial Analysis, Mathematical Analysis, Quantitative Analytics, Auditing, Legislative Relations, Access, Government, Finance, Grants, Nonprofits, Accounting, SAS
Education
Florida State University 2009 — 2010
Master of Public Administration (M.P.A.), Finance Concentration
University of West Florida 2005 — 2008
Bachelor of Arts (B.A.), Legal Studies, Economics Concentration
Navy Federal Credit Union September 2015 - Present
Navy Federal Credit Union May 2015 - Present
Navy Federal Credit Union May 2012 - Present
Navy Federal Credit Union February 2010 - May 2012
Navy Federal Credit Union December 2007 - February 2010
Navy Federal Credit Union January 2007 - December 2007
Navy Federal Credit Union July 2002 - January 2007
American Association For Clinical Chemistry May 2001 - July 2002
CAIS Internet November 1998 - March 2001
Skills
Career Development, Talent Management, Career Counseling, MBTI, Human Resources, Leadership, Workshop Facilitation, Instructional Design, Teamwork, E-Learning, Resume Writing, Organizational..., Onboarding, Interviews, Program Management, Career Management, Training, Employee Relations, Performance Management, Leadership Development, 360 Feedback, Conflict Resolution, Emotional Intelligence, Employee Engagement, Employee Training, Executive Coaching, Management, Organizational..., Personnel Management, Succession Planning, Team Building
Education
George Mason University 1991 — 1995
BA, Sociology
George Mason University
Bachelor of Arts, Sociology, Sociology
Navy Federal Credit Union November 2013 - Present
The Walt Disney Company November 2009 - March 2014
Cloud Sherpas August 2012 - December 2012
Maximum Results Trainings October 2008 - January 2010
Skills
Social Media, Editing, Proofreading, Social Networking, Microsoft Office, PowerPoint, Microsoft Word, Training, Copywriting, Copy Editing, Critical Thinking, Google Docs, Team Building, Customer Service, Writing, Leadership, Microsoft Excel
Education
Fullerton College 2015 — 2016
Associate of Arts (A.A.), Business Administration and Management, General
California State University-Long Beach 2008 — 2013
Bachelor of Arts (B.A.), English Rhetoric and Composition/Philosophy
ABBTECH February 2014 - Present
ABBTECH February 2014 - July 2015
Navy Federal Credit Union June 2012 - February 2014
Skills
Applicant Tracking..., Customer Service, Information Technology, Staffing Services, Internet Recruiting, Security, Screening Resumes, Sourcing, Hiring, Recruiting, Training, Leadership, Management, Microsoft Office, Technical Recruiting, Banking, Loans, Accounting, Credit Cards, Databases, Lotus Notes, PeopleSoft, Payments, Branch Banking, Fraud, Financial Analysis, Contact Recruitment, DoD, Government Contracting, Applicant Tracking, Expense reporting, Travel Planning, Travel Management, Troubleshooting
Education
Everest College-Phoenix 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections, 3.8
Lord Fairfax Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Biology, General, 2.7
Maximus Federal Services, Inc. June 2015 - Present
Booz Allen Hamilton April 2012 - May 2015
Booz Allen Hamilton May 2010 - April 2012
BAE Systems Information Technology January 2009 - May 2010
Qivliq October 2007 - January 2009
TKC Communications July 2007 - October 2007
TKC Communications November 2005 - July 2007
TKC Communications April 2004 - October 2005
Navy Federal Credit Union September 2002 - April 2004
Children's World Learning Centers May 2000 - May 2002
Skills
Security Clearance, Proposal Writing, DoD, Contract Negotiation, Government Contracting, Risk Mitigation, Organizational Conflict..., FAR, DFAR, Strategic Consulting, Relationship Management, Contract Management, Contractual Agreements, Federal Proposals, Acquisitions, International Security, Customer Service, Trusted Advisor, Public Policy, Management, Government, Analysis, Government Procurement, Risk Management, Defense, Policy, Negotiation, Program Management, Deltek, Proposal Support, Costpoint
Education
George Mason University 2001 — 2011
BA - Government & International Politics, Public Policy & Administration
American Society of Clinical Oncology (ASCO) June 2014 - Present
Business Express Solutions January 2013 - May 2014
Navy Federal Credit Union 2009 - 2012
Apple Tree II July 2008 - May 2009
Skills
Performance Management, Recruiting, Employee Relations, Human Resources, Onboarding, Leadership Development, Cultural Diversity, Industrial Organization, Psychology, Talent Management, Career Development, New Hire Orientations, HRIS, Program Management
Education
Georgetown University 2014 — 2017
Master's Degree, Human Resources Management
George Mason University 2008 — 2012
Bachelor of Science (BS), Psychology
CareFirst BlueCross BlueShield February 2015 - Present
Translational Technologies International August 2013 - February 2015
American Society of Clinical Oncology 2012 - August 2013
Navy Federal Credit Union 2008 - 2012
Virginia Beach Department of Health September 2010 - August 2011
Global Medical Brigade March 2011 - March 2011
Consortium for Infant and Child Health (CINCH) August 2010 - January 2011
Home Instead Senior Care October 2007 - April 2008
Old Dominion University October 2006 - May 2007
Skills
Statistical Analysis..., Microsoft Office, Qualitative Research, Quantitative Research, Program Evaluation, Health Education, Health Promotion, Data Analysis, Epidemiology, Environmental Health, Biostatistics, HIPAA Trained, Medical Terminology, GIS software, Institutional Review..., Grant Writing, Healthcare, Public Health Policy, HIPAA, SAS, Public Health, Leadership, Report Writing, Policy, Health Policy, Training, GIS, SPSS, Proposal Writing, Statistics, Analysis, Clinical Research, Data Entry, Time Management
Education
Eastern Virginia Medical School 2009 — 2011
Masters of Public Health, Epidemiology
Old Dominion University
Bachelor of Science, Biology
Navy Federal Credit Union March 2014 - Present
Navy Federal Credit Union December 1993 - Present
Navy Federal Credit Union October 2009 - March 2014
IBM 1984 - 1993
Skills
IBM Mainframe, Organizational..., Training, Operating Systems, Enterprise Architecture, ITIL, Mainframe, Database Administration, Program Management, DB2, Enterprise Software, IT Strategy, SDLC, Storage, Disaster Recovery, Requirements Analysis, Management, Performance Tuning, Integration, Visio, Vendor Management
Education
University of Maryland Baltimore County 2007 — 2013
Master's Degree, Management Information Systems, General
Fairmont State University 1978 — 1983
Bachelor of Science, Mathematics
Navy Federal Credit Union May 2014 - Present
Northwestern Mutual December 2011 - March 2013
Starbucks April 2008 - December 2011
Skills
Six Sigma Green Belt
Education
Florida State University 2013 — 2014
Master's Degree, Finance
University of West Florida - College of Business 2009 — 2012
B.S.B.A., Accounting and Finance
Pensacola State College 2007 — 2009
A.A., General Studies
Pace High School
JPMorgan Chase & Co. March 2014 - Present
JPMorgan Chase & Co. February 2012 - February 2014
JPMorgan Chase & Co. August 2010 - February 2012
JPMorgan Chase & Co. June 2009 - August 2009
Jyonan Electric Industrial March 2009 - April 2009
Navy Federal Credit Union November 2006 - June 2008
Callahan & Associates June 2004 - November 2006
The Brookings Institution June 2003 - August 2003
Skills
Cross-functional Team..., Competitive Analysis, Financial Analysis, Portfolio Management, Financial Modeling, Leadership, Strategy, Analytics, Investments, Management, Finance, Investment Banking, Emerging Markets, Economics, Asset Management, Equities, Derivatives
Education
University of Michigan - Stephen M. Ross School of Business 2008 — 2010
MBA, Corporate Strategy and Finance
Emory University - Goizueta Business School 2000 — 2004
BBA, Finance, Political Science
Navy Federal Credit Union Education Aid TechnicianChild and Youth Programs
Navy Exchange Service Command September 2007 - April 2011
Navy Exchange Service Command October 2006 - July 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Accounting, PowerPoint, Financial Analysis, Financial Accounting, Teamwork, Customer Service, Financial Reporting, Auditing, Human Resources
Education
UMUC 2011 — 2014
Bachelor's degree, Accounting
Florida State College at Jacksonville 2008 — 2009
Associate of Science (A.S.), Business Administration
Careersource of Northeast Florida November 2011 - Present
WorkSource July 2005 - Present
Sprint Telecommunications 1995 - 2001
Navy Federal Credit Union 1993 - 2000
Skills
Mentoring, Customer Service, Coaching, Problem Solving, Team Building, Team Leadership, Employee Relations, Training, Supervisory Skills, Community Outreach, Career Development, Resume Writing, Interviews, Teamwork, Employee Training, Career Counseling, Workshop Facilitation, Teaching, Sales, Networking, Social Media, Marketing, Public Speaking, Nonprofits, Policy, Leadership, Recruiting, Organizational..., Conflict Resolution, Editing, Budgets, Marketing Communications, Creativity Skills
Education
Florida Community College at Jacksonville 2002 — 2004
Associate Degree, Legal Studies
Mandiant March 2014 - Present
VERISIGN December 2010 - November 2012
Neustar Ultra Services December 2008 - June 2010
Neustar January 2006 - December 2008
Neustar Ultra Services January 2006 - December 2008
Neustar January 2006 - November 2007
Metrocall February 1998 - October 2005
Metrocall Wireless October 1998 - September 2005
Metrocall Wireless January 1997 - January 2005
Navy Federal Credit Union March 1989 - January 1997
Skills
DNS, TCP/IP, Cisco Technologies, Troubleshooting, Security, Unix, DHCP, Networking, BGP, Linux, Disaster Recovery, CCNA, Hardware, Computer Security, Routing, VPN, Telecommunications, Data Center, Network Security, Help Desk Support, Servers, LAN-WAN, Network Administration, Technical Support, IP, BMC Remedy, Network Engineering, System Administration, Network Design, Network Architecture, Cloud Computing, Firewalls, Ethernet, Databases, Routers, Operating Systems, WAN, Integration, Virtualization, Nuclear Weapons, Weapons Handling, Range Safety Officer, Weapons Training
Education
Excelsior College 1989 — 1989
Associate of Science (A.S.), Nuclear/Nuclear Power Technology/Technician
University of the State of New York 1989 — 1989
Associates, Science
Navy Nuclear Power School 1986 — 1987
Nuclear Propulsion
Reliant Property Solutions Group December 2014 - Present
Renatus, LLC July 2014 - Present
Navy Federal Credit Union May 2005 - April 2012
Four Seasons Hotels and Resorts May 2004 - May 2005
24 Hour Fitness April 2002 - May 2004
Skills
Creative Real Estate..., Investment Properties, Mentoring, Business Coaching, Creative Solutions, Situation Analysis, Collaborative Problem..., Rental Management, Customer Service, Training, Project Management, Leadership, Public Speaking, Marketing, Sales, Microsoft Excel, Event Planning, Event Management, Time Management, Social Media, Access
Education
Renatus 2014 — 2021
Real estate investing strategies
Ellis University 2007 — 2012
MBA, Leadership
San Diego State University-California State University 2002 — 2007
Bachelor's Degree, Business Administration and Management, General
Navy Federal Credit Union August 2010 - Present
Navy Federal Credit Union April 2001 - June 2010
Ernst & Young 1996 - 1999
Education
Emory University - Goizueta Business School 1992 — 1993
MBA
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1978 — 1982
Navy Federal Credit Union August 2012 - Present
Macy's January 2009 - August 2012
Macy's August 2004 - January 2009
Skills
Banking, Wire Transfers, Fraud Detection, IRAs, Certificates of Deposit, Consumer Lending, Sales, Retail, Retail Banking, Leadership, Cross Selling, Team Building, Management, Customer Service, Microsoft Word, Microsoft Office, PowerPoint
Education
Florida State University - College of Business 2002 — 2004
Bachelor of Science (B.S.), Business Management
NRUCFC April 2010 - Present
NRUCFC June 2008 - May 2010
Navy Federal Credit Union September 2001 - August 2007
Nextel March 1998 - June 2001
Skills
Mortgage Lending, Management, Financial Reporting, Financial Modeling, Financial Analysis, Finance, Capital Markets, Loans
Education
Fairleigh Dickinson University-Florham Campus 1997 — 2001
Bachelor of Business Administration (B.B.A.)
Fairleigh Dickinson University 1993 — 1997
BS, Management
Navy Federal Credit Union July 2013 - Present
Navy Federal Credit Union June 2011 - July 2013
Navy Federal Credit Union October 2009 - June 2011
HSBC November 2008 - May 2009
HSBC January 2008 - November 2008
HSBC May 2006 - December 2007
HSBC February 2005 - May 2006
HSBC March 2004 - February 2005
American Express Financial Advisors June 2002 - February 2004
Skills
Financial Analysis, Portfolio Management, Human Resources, Marketing, Finance, New Business Development, Management, Forecasting, Financial Risk, Financial Services, Leadership, Strategic Financial..., Banking, Sales, Loans
Education
Florida State University - College of Business 1999 — 2002
Bachelor of Science, Finance and Marketing
E-vent Software 2008 - Present
Navy Federal Credit Union 1997 - 2006
Education
Florida State College at Jacksonville
McKesson March 2013 - Present
AppRiver November 2012 - February 2013
PTS Aviation February 2011 - June 2012
Navy Federal Credit Union January 2009 - March 2010
ISO April 2007 - May 2008
New York County Dental Society June 2006 - March 2007
ISO September 2001 - June 2006
Skills
Customer Service, Sales, Training, Process Improvement, Call Centers, Customer Satisfaction, Outlook, Employee Training, Data Entry, Recruiting, Access, Employee Relations, Human Resources, Coaching, Strategic Planning, Analysis, Microsoft Excel, Performance Management, Healthcare, Microsoft Word, PowerPoint
Education
University of West Florida 2010 — 2011
Masters of Science, Human Performance Technology
Florida Southern College 1997 — 2001
Bachelor of Science, Business Administration
Navy Federal Credit Union September 2014 - Present
Sandhills Property Solutions July 2006 - Present
Wells Fargo October 2010 - August 2013
Mortgage South Financial Services, Inc September 2007 - October 2010
Sprint 1999 - 2006
Skills
Real Estate, Selling, Customer Service, Referrals, Relocation, New Home Sales, First Time Home Buyers, Sellers, Buyer Representation, Investment Properties, Property Management, Condos, Real Estate Transactions, Single Family Homes, Residential Homes, Property, FHA, Contract Negotiation, Negotiation, Leases, Sales, Mortgage Lending, Refinance, Listings, Rentals, Loan Origination, Team Building, Agents, Customer Retention, Coaching, Mortgage Banking, HUD, Buyers, Residential Mortgages, VA loans, Real Property, Credit, Real Estate Financing, Loss Mitigation, Loans, Finance, Townhomes, Construction Loans, Notary Public, Leadership, Foreclosures, Investors, REO, Small Business, USDA
Education
Fayetteville State University 2014 — 2016
Psychology
Daniel Farr School of Real Estate
Fayetteville Technical Community College
Associate of Arts and Sciences (AAS), Business Administration and Management
Haines City Senior High
Navy Federal Credit Union September 2013 - Present
ATPCO March 1995 - September 2013
United Airlines 1994 - 1995
State Street Bank 1993 - 1994
Skills
E-Learning, Captivate, Articulate Suite, Learning Management..., Instructional Technology, Instructional Design, Instructional Manuals, Team Leadership, SDLC, SCORM, Lectora, Business Analysis
Education
Frostburg State University 1990 — 1993
Elementary Education and Teaching
Northern Virginia Community College 1989 — 1990
Retired July 2015 - Present
Navy Federal Credit Union June 2010 - July 2015
SRA Associates January 2009 - June 2010
Sunrise Senior Living August 2005 - January 2008
Sunrise Senior Living April 2002 - August 2005
Avaya June 2001 - February 2002
Columbia Energy 1997 - 2000
General Electric June 1979 - January 1997
General Electric 1979 - 1997
Education
Fordham University 1994 — 1997
MS, Human Resources Education
University of Massachusetts, Amherst 1972 — 1975
BBA, Accounting
Navy Federal Credit Union August 2013 - Present
Bank of America 2009 - 2011
Bank of America 2005 - 2009
Bank of America 2002 - 2005
Conclusive Analytics (Synapse Database Marketing) 1999 - 2001
Keane, Inc 1998 - 1999
Guilford County Schools 1997 - 1998
Skills
Process improvement, Analytics, E-commerce, Six Sigma, Banking, Business Analysis, SAS, SDLC, Visio, VBA, Data Warehousing, Business Intelligence
Education
North Carolina Agricultural and Technical State University 1996 — 1998
MS, Mathematics
Fayetteville State University 1991 — 1995
BS, Mathematics & Education
Navy Federal Credit Union March 2015 - Present
Navy Federal Credit Union April 2013 - March 2015
TEKsystems January 2013 - March 2013
The Advisory Board Company July 2012 - January 2013
Cardno Emerging Markets June 2009 - August 2009
Skills
Lotus Notes, Microsoft Office, Windows 9x/XP/Vista/7, CompTIA Security+, Technical Support, Information Security, Troubleshooting, Microsoft Word
Education
University of Maryland University College 2011 — 2012
Master of Science, Cybersecurity
Frostburg State University 2005 — 2010
Bachelor of Science, Computer Science
Wells Fargo May 2014 - Present
H/B Security Consultants January 2004 - Present
PNC October 2011 - April 2014
PNC May 2013 - November 2013
SunTrust Bank April 2011 - October 2011
Chaney Enterprises June 2008 - August 2008
Navy Federal Credit Union 2006 - 2008
Skills
Real Estate, Investment Properties, Property Management, Residential Homes, Real Estate Transactions, Real Estate Development, Selling, Property, Customer Service, Leases, Investments, Negotiation, Marketing, Commercial Real Estate, Microsoft Office, Microsoft Excel, Valuation, Sales, Real Estate Economics, Microsoft Word, Mortgage Lending, Consumer Lending, Real Estate Lending, Home Equity, Home Equity Lines of..., Home Equity Loans, Banking, Retail Banking, Management, 401k Rollovers, Credit, Credit Analysis, Cross Selling, Finance, Personal Banking, Loan Origination, Refinance, Leadership, Loans, Time Management, Team Building, Social Networking, Commercial Banking, Financial Services, Lines Of Credit, Public Speaking, Social Media, Risk Management
Education
Frostburg State University 2015 — 2019
Master of Business Administration (M.B.A.)
Frostburg State University 2006 — 2010
Bachelor of Science
Virginia Wesleyan College 2005 — 2005
Fidelity Investments June 2010 - Present
Navy Federal Credit Union August 2009 - June 2010
Merrill Lynch March 2007 - August 2009
Education
Georgetown University 2010 — 2011
Financial Planning and Services
University of North Florida 2006 — 2008
Master of Business Administration (M.B.A.), Management
Florida State University 2002 — 2006
BS, Marketing
Navy Federal Credit Union 2007 - Present
Navy Federal Credit Union 2000 - 2007
Education
Eastern Michigan University 1974 — 1976
MS
The Ohio State University 1967 — 1967
BS
Navy Federal Credit Union July 2013 - Present
FEMA November 2012 - February 2013
Courtyard by Marriott/Residence Inn July 2011 - December 2011
Emory & Henry College 2010 - 2011
Zambia Daily Mail, Radio Phoenix, Muvi TV May 2010 - May 2010
Northern Virginia Daily May 2006 - August 2006
Skills
Microsoft Office, PowerPoint, Research, Microsoft Word, Public Speaking, Microsoft Excel, English, Customer Service, Social Media, Teamwork, Photoshop, Event Planning, HTML, Editing, Tutoring, Windows, Higher Education
Education
Emory and Henry College 2011 — 2013
Master of Education (M.Ed.), American History (United States)
Emory and Henry College 2007 — 2011
Bachelor's degree, Mass Communication/Media Studies and History
Navy Federal Credit Union October 2012 - Present
Communication Horizon May 2012 - October 2012
Wells Fargo December 2009 - May 2012
SOTRESA February 2008 - April 2009
Skills
Microsoft Office, Spotfire, Business Intelligence..., Microstrategy, Macromedia, Firefox, Foreign Languages, French, Spanish, Haitian Creole, Financial Analysis, Financial Reporting, Financial Forecasting, Commercial Banking, Retail Banking, Data Analysis, Analytical Skills, Market Planning, Communication Skills, Microsoft Excel, Access, Financial Modeling, Strategic Financial..., Loans, QuickBooks, Visio, Microsoft Publisher, Business Intelligence, Budgets, Finance, Training
Education
University of Maryland - Robert H. Smith School of Business 2009 — 2011
MBA, International Business & Finance
Florida International University 2004 — 2006
Bachelor's Degree, Finance and Management Of Information System
L-3 Communications July 2013 - Present
ICI Services September 2011 - July 2013
Navy Federal Credit Union December 2010 - September 2011
The Ventura Group USASED May 2010 - December 2010
DeVry University May 2009 - May 2010
US Navy May 1989 - May 2009
Department of Defense 1989 - 2009
Skills
Recruiting, Training, Interviews, Human Resources, Leadership, Employee Training, Applicant Tracking..., Sourcing, Management, Program Management, Policy, Software Documentation, Employee Benefits, Time Management, Screening, Administration, Project Planning, PeopleSoft, Government, Hiring
Education
Excelsior College 2005 — 2009
BS
Navy Federal Credit Union September 2010 - Present
Skills
Loans, Credit Analysis, Mortgage Lending, Retail Banking, Credit Risk, Consumer Lending, Credit Cards, Financial Analysis, Underwriting, Commercial Banking
Education
Fayetteville State University 2000 — 2004
Bachelor's degree, Economics
Navy Federal Credit Union 1969 - 2008
Education
Frostburg State University 1961 — 1965
Bachelor of Science (BS), History
Accelera Solutions December 2014 - Present
URS Corporation February 2012 - December 2014
SAIC February 2009 - September 2012
Highlight Technologies February 2010 - February 2012
Navy Federal Credit Union 1999 - 2001
Skills
Windows Server, VMware, Servers, Security, Software Documentation, OSPF, Cisco Technologies, Active Directory, Group Policy, Hardware, IIS, Information Technology, Microsoft SQL Server, Operating Systems, SharePoint, Software Installation, System Deployment, Troubleshooting
Education
Strayer University 2013 — 2017
Bachelor's Degree, Information Technology
ECPI College of Technology 2002 — 2004
AA, Computer Science, 3.4
Park View High 1994 — 1997
Navy Federal Credit Union January 2014 - Present
Blue Cross Blue Shield Michigan October 2013 - January 2014
NeuStar, Inc. March 2013 - September 2013
Freddie Mac November 2012 - February 2013
Andrews Federal Credit Union January 2010 - October 2012
McKesson January 2006 - December 2009
ISSA Inc October 2005 - February 2006
American Red Cross October 2004 - September 2005
QuadraMed February 2004 - September 2004
TRAYSYS Inc September 2003 - January 2004
Skills
Application Support, Project Management, Businesss Engineering, Process Improvement, SDLC, Databases, Business Analysis, Vendor Management, Engineering, Requirements Analysis, Software Documentation, Agile Methodologies, Cross-functional Team..., Software Development, PMP, Management, Risk Management, Project Planning, Leadership
Education
Eastern Michigan University 1992 — 1996
Master, Computer Science
Helm Bank USA April 2013 - Present
Navy Federal Credit Union February 2012 - February 2013
Helm Bank USA December 2010 - February 2012
First Bank of Florida February 2008 - December 2010
Terrabank N.A. January 2007 - January 2008
Skills
Cash Flow, Credit Analysis, Loans, Risk Management, Credit Risk, Commercial Banking, Mortgage Underwriting
Education
Florida State University
Bachelor of Science, Finance and Real Estate
Wells Fargo Advisors, LLC December 2014 - Present
JPMorgan Chase July 2010 - February 2014
Navy Federal Credit Union January 2008 - June 2010
Skills
Mortgage Lending, Insurance, Loans, Refinance, Customer Service, Banking, Mutual Funds, Financial Risk, Life Insurance, Investments, Credit, Retail Banking, Cross Selling, Financial Services, Credit Cards, Consumer Lending, Finance, Sales, Securities, Branch Banking, Deposits, Home Equity Loans
Education
Florida International University - College of Business Administration 2004 — 2010
Bachelor of Business Administration, Finance
Navy Federal Credit Union 2011 - Present
Verizon Wireless 2010 - 2011
IBM 2004 - 2007
Skills
WebSphere Application..., Enterprise Architecture, Linux, Tomcat, JDBC, Hibernate, Spring, Perl, Java, AIX, SOA, Middleware, ESB, Solution Architecture, DataPower, WebSphere Process Server, Disaster Recovery, Ant, ITIL, Performance Tuning, Unix Shell Scripting, Solaris, Shell Scripting, Unix, Web Services, Apache, High Availability, Application Servers, XML, Integration, Portals, Architectures, LDAP, SDLC, WebSphere MQ, Weblogic, Databases, Virtualization, Web Applications, IT Strategy, JMS, IT Management, IT Service Management, DB2, Requirements Analysis, Java Enterprise Edition, WebSphere, WebLogic
Education
Edith Cowan University
MIT, Information Technology
New York Institute of Technology
MBA
University of Missouri-Columbia
Master of Information Technology
Navy Federal Credit Union October 2011 - Present
Leukemia & Lymphoma Society January 2008 - June 2010
Master-print Inc April 2007 - December 2007
Wachovia Bank May 2002 - April 2007
Skills
Customer Service, Cash Handling Experience, Accounts Payable, Account Reconciliation, Payroll, Accounts Receivable, Microsoft Excel, Microsoft Word, Access, Time Management, Lotus Notes, Microsoft Office, Credit, Office Administration, QuickBooks, Coaching, Social Networking, Bookkeeping, Hiring, Administrative..., Fax, Spreadsheets, Accounting, Banking, Telephone Skills, Office Management, Human Resources, Training, Data Entry, Management, Customer Satisfaction, Invoicing, Inventory Management, Leadership
Education
ECPI University 2010 — 2012
Business Management, Business
ECPI College of Technology, Virginia
AS Degree; Bachelors degree, Accounting Administration; Business Administration
Navy Federal Credit Union October 2012 - Present
National Security Staff December 1999 - October 2011
Skills
Microsoft Office
Education
Florida State University 1987 — 1989
BM, Music Performance, General
Luther Burbank Savings August 2012 - Present
Farmers & Merchants Bank of Long Beach November 2007 - August 2012
Citigroup, Inc January 2004 - June 2007
California Federal Bank - 1st Nationwide Mortgage Corporation August 1998 - December 2003
California Federal Bank - 1st Nationwide Mortgage Corporation April 1994 - August 1998
Navy Federal Credit Union December 1988 - April 1994
Navy Federal Credit Union August 1986 - December 1988
Skills
Risk Management, Loan Origination, Mortgage Lending, Banking, Loans, Credit, Compliance, Business Process..., Business Workflows, Embedded Operating..., Procedure Manuals, Procedure Design, Business Analysis, Business Process..., Business Process..., New Product..., Residential Mortgages, Commercial Lending, Commercial Mortgages, Home Equity Lines of..., Compliance Testing, Technical Compliance, Business Writing, Training Delivery, Training Management, Operations Management, Compliance Program..., Risk Assessment, Risk Based Pricing, Risk Based Audits, Compliance Monitoring, Regulatory Policy, Regulatory Analysis, Financial Regulation, Regulatory Requirements, Wholesale Lending, Real Estate Financing, Oral & Written..., OFAC, AML, Commercial Banking, Consumer Lending, Financial Risk, Credit Analysis, Underwriting, Mortgage Banking, Management, Credit Risk, Anti Money Laundering
Education
American Bankers Association 2008 — 2013
CRCM - Certified Regulatory Compliance Manager
Langevin Learning Services (US) Inc 1998 — 2001
Certifications
Florida State University 1979 — 1982
Bachelor of Science
Navy Federal Credit Union July 2012 - Present
Blackboard October 2011 - July 2012
Navy Federal Credit Union June 2008 - October 2011
WMATA November 2005 - June 2008
State of NY Metropolitan Transportation Authority June 1999 - October 2005
Macy's Herald Square (New York, NY) August 2002 - January 2003
Skills
PeopleSoft, Teamwork, HRIS, SDLC, Employee Relations, Requirements Analysis, Business Analysis, Human Resources, Visio, Lotus Notes, Applicant Tracking..., Project Planning
Education
Fordham University 1997 — 2001
Bachelor of Science (BS), Business/Corporate Communications
GoWireless, Inc. August 2006 - Present
Navy Federal Credit Union June 2005 - August 2006
Skills
Direct Sales, Sales Management, Sales Support, Customer Service, Customer Engagement, Inventory Management, Cash Handling, 10 Key, Microsoft Office, Data Entry
Education
Full Sail University 2003 — 2004
BS, Recording arts
Navy Federal Credit Union May 2012 - Present
BrightStar Credit Union 2009 - 2011
Skills
Internal Controls..., Banking, Retail Banking, Credit, Loans, Risk Management, Underwriting, Financial Institutions, Cash Management, Banking Relationships, Portfolio Management, Consumer Lending, Financial Analysis, Bank Secrecy Act, Credit Analysis, Credit Unions, Financial Risk, Auditing, Commercial Banking, Internal Audit, Financial Statement..., Small Business Lending
Education
Florida International University 2011 — 2012
Certification, Anti MoneyLaudering Certified Associate
Nova Southeastern University 2002 — 2006
Accounting
Troy University Dothan 2001 — 2002
Navy Federal Credit Union May 2015 - Present
inSpa November 2005 - September 2013
American Eagle Outfitters 2003 - 2005
Skills
Hospitality Management, Sales, Merchandising, Spa, Team Leadership, Management, Budgets, Marketing, Coaching, Public Speaking, Public Relations, System Administration, Marketing Strategy, Administrative..., Appointment Scheduling, Microsoft Office
Education
University of Washington 2006 — 2008
Bachelor's degree, Interdisciplinary of Arts and Science- American Studies
Edmonds Community College 2003 — 2006
Associate of Arts (AA)
Navy Federal Credit Union September 2011 - Present
Education
Faulkner University 1998 — 1999
Bachelor of Applied Science (BASc), Management of Human Resources
E-vent Software, Inc. 2008 - 2010
Navy Federal Credit Union June 2004 - March 2006
Skills
Customer Service, Banking, Call Centers, Administrative..., Management, Loans, Call Center..., Master Scheduling, Event Planning, Event Management, Events Coordination, Organized Multi-tasker
Education
Florida Community College at Jacksonville 2004 — 2006
Associate of Arts (A.A.), General Studies, 3.89
Navy Federal Credit Union June 2012 - Present
LaserNation June 2002 - June 2012
Skills
Sales Operations, Sales Process, Microsoft Office, Web Design, Web Development, Web Services, Web Analytics, Process Improvement, Process Optimization, Process Management, Data Analysis, Social Media Marketing, Project Management, Project Planning, Communication, Interpersonal Skill, Market Research, Strategic Planning, Management, Banking, Small Business, Credit
Education
ECPI University
Associate of Arts and Sciences (A.A.S.), Web/Multimedia Management and Webmaster
John Tyler Community College
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
CBC Federal Credit Union October 2012 - Present
Navy Federal Credit Union November 2011 - September 2012
Chase October 2007 - June 2010
Skills
Loans, Banking, Credit, Consumer Lending, Credit Unions, Credit Analysis, Retail Banking, Cross Selling, Credit Cards, Branch Banking, Loan Origination, Customer Service, Sales
Education
Ventura College 2013 — 2016
Associate of Arts (AA), Business Administration and Management, General
Edmonds Community College 2010 — 2011
Business/Office Automation/Technology/Data Entry
Ventura College 2006 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Navy Federal Credit Union July 1995 - Present
Skills
Construction Management, Project Management, Financial Analysis, Construction Drawings, Pre-construction, Facility Relocation, Renovation, Blue, Project Finance, Carpentry, ADA Compliance, Project Estimation, CAD/CAM Software, Microsoft Office, Microsoft Excel
Education
Eckerd College 2008 — 2008
Leadership Development Program
Northern Virginia Community College 1984 — 1986
Associate's degree, Business Administration and Management, General