Navy Federal Credit Union
Navy Federal Credit Union is a US credit union headquartered in Vienna, Virginia, chartered and regulated under the authority of the National Credit Union Administration. Navy Federal is the largest natural member credit union in the United States, both in asset size and in membership. Designated CEO: Mary McDuffie (18 Jan 2019–) CEO: Cutler Dawson (5 Dec 2004–18 Jan 2019) Customer service: 00 800 0842 6328 Headquarters: Vienna, Virginia, United States Members: 8,121,667 (Q3, 2018) Number of locations: 300
Navy Federal Credit Union List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Navy Federal Credit Union. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Navy Federal Credit Union Salaries. You can even request information on how much does Navy Federal Credit Union pay if you want to. Learn about salaries, pros and cons of working for Navy Federal Credit Union directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
2,884 Navy Federal Credit Union employees in database. Find out everything there's to know about Navy Federal Credit Union employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Navy Federal Credit Union Employees
Overlake Hospital May 2009 - Present
Amgen February 2007 - February 2008
Navy Federal Credit Union July 2005 - February 2007
Skills
English, Data Entry, Call Centers, Computers, Customer Satisfaction, Microsoft Office, Writing, Employee Training, Teaching, Multitasking, Fast-paced, Energetic team player
Education
University of Maryland University College 2011 — 2016
Bachelor of Arts (B.A.), English and Journalism, Sophmore
Penn Foster 1999 — 2001
General Studies
Navy Federal Credit Union November 2013 - Present
American Chemical Society September 2011 - November 2013
AAMC - Association of American Medical Colleges August 2008 - September 2011
Care Systems November 2005 - August 2008
Education
Penn State University 2001 — 2005
B.S, Industrial Engineering
Sisli Terakki Lisesi 1995 — 1998
BA Training
Navy Federal Credit Union December 2013 - Present
Navy Federal Credit Union May 2013 - November 2013
Cox Communications August 2005 - May 2013
Skills
Essbase, Variance Analysis, Hyperion Enterprise, Financial Analysis, Forecasting, Financial Modeling, Financial Reporting, Financial Forecasting, Hyperion Planning, Capital Budgeting, PeopleSoft, Sarbanes-Oxley Act, Strategic Financial..., General Ledger, Cost Accounting
Education
Pensacola Christian College 1992 — 1996
Bachelor of Science (B.S.), Accounting, 3.6
Navy Federal Credit Union September 2009 - Present
Checkmate payday loans December 2008 - September 2009
World Savings 2004 - February 2006
Skills
Mortgage Lending, Customer Service, Credit Unions, Loan Origination, Consumer Lending, Home Equity Loans, Loan Servicing, VA loans, Membership Relations, IRAs, Notary Public, Signature guarantee
Education
Eton Tech 1996 — 1997
Pharmacy A Tech, Pharmacy Technician/Assistant
Olympic College 1980 — 1981
Accounting and Business/Management
Bremerton HS 1976 — 1980
Navy Federal Credit Union December 2014 - Present
Emagination Unlimited November 2013 - September 2014
The Creative Group May 2013 - August 2013
Greater Pensacola Chamber May 2012 - April 2013
RxStat Respiratory Pharmacy March 2007 - February 2009
The Palms of Largo September 2004 - January 2006
Skills
PowerPoint, Social Media, Advertising, Research, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Adobe Creative Suite, Social Media Marketing, Public Relations, InDesign, Copywriting, Photoshop, Graphic Design, Illustrator, Web Design, Event Planning, Marketing Research, Editing, Public Speaking, Press Releases, Marketing
Education
University of West Florida
Bachelor's Degree, Advertising & Graphic Design
Pensacola Christian College
Public Relations
St. Petersburg College
Associate's Degree, Mass Communication
Indian Rocks Christian School
High School
Jerry Pate Turf & Irrigation April 2015 - Present
Navy Federal Credit Union February 2015 - April 2015
Jerry Pate Turf & Irrigation August 2006 - January 2015
Getronics July 2005 - August 2006
Skills
Active Directory, Windows Server 2008, Unix Administration, Exchange 2010, Linux server..., Windows Server 2003, CentOS, Debian, Red Hat Linux, Blackberry Enterprise..., AIX Administration, Windows 7, Windows 8, Ubuntu, VMware, DHCP, Windows Server, VMware ESX, Microsoft Exchange, Linux System..., Storage, Unix, Backup Exec, System Administration, Help Desk Support, Team Building
Education
Western Governors University 2015 — 2018
Bachelor of Science (B.S.), Information Technology - Security
Pensacola Christian College 2003 — 2005
Computer and Information Systems
Inova Fair Oaks Hospital November 2014 - Present
Inova Fair Oaks Hospital September 2014 - October 2014
Inova Fair Oaks Hospital April 2014 - September 2014
Inova Fair Oaks Hospital January 2012 - March 2014
Navy Federal Credit Union July 2009 - February 2012
JK Worldwide Relocation Services January 2008 - May 2009
Relocation Systems October 2000 - December 2007
HJ Ford December 1996 - September 1997
Walcoff & Associates February 1990 - December 1996
Skills
Employee Benefits, Deferred Compensation, Employee Relations, Recruiting, Human Resources, Team Building, Onboarding, New Hire Orientations, Benefits Administration, Employment Law, Policy, Strategic Partnerships, Temporary Placement, Management, HRIS, Performance Appraisal, Talent Management, Workforce Planning, Program Management, FMLA, Performance Management, Personnel Management, Applicant Tracking..., Talent Acquisition, Employee Engagement, College Recruiting, Succession Planning, Organizational..., Internet Recruiting, PeopleSoft, Career Development, HR Policies
Education
Strayer University (VA) 1985 — 1987
Bachelor's degree, Business Administration, Minor in Personnel Management, With Honors
Northern Virginia Community College 1982 — 1984
Associate of Arts and Sciences (A.A.S.), With Honors, Business Management
Randolph-Macon College 1981 — 1982
Political Science and Government
Villanova University
pursuing Master of Science in Human Resource Development
Navy Federal Credit Union July 2014 - Present
Navy Federal Credit Union May 2011 - June 2014
Nonprofit HR Solutions LLC July 2008 - June 2011
Nonprofit HR Solutions September 2007 - July 2008
S3 Communications Anobleworld LLC August 2007 - September 2007
Child and Family Services of Eastern Virginia February 2006 - December 2006
Department of Biological Sciences February 2004 - December 2005
SSA June 2003 - August 2003
SSA June 2001 - August 2001
Skills
Recruitment/Retention, Contract Recruitment, Student Recruitment, Talent Management, Talent Acquisition, Full-cycle Recruiting, Interviewing, Hiring, Recruiting, Interviews, Student Recruiting, HRIS, Human Resources, Employee Benefits, Resume Writing, PeopleSoft, Temporary Placement, Screening, Onboarding, Time Management, SDLC, Staffing Services, New Hire Orientations, Deferred Compensation, Temporary Staffing, Training, Applicant Tracking..., Leadership, Internet Recruiting, Personnel Management, Management, Policy, Employment Law, Employee Relations, College Recruiting, Executive Search, Workforce Planning
Education
Old Dominion University 2002 — 2007
B.S.B.A
Old Dominion University 2002 — 2007
Bachelor of Applied Science (B.A.Sc.)
Old Dominion University - College of Business and Public Administration 2002 — 2007
Bachelor of Science in Business Administration
Word of Life Academy
GEA Engineering, PC December 2014 - Present
Tectonic Engineering & Surveying Consultants, P.C. March 2014 - December 2014
Iyan Flowers September 2011 - February 2014
Navy Federal Credit Union April 2010 - September 2011
Nyack College alumni network 2005 - 2009
Nyack COllege alumni network 2005 - 2009
Skills
Leadership Development, Project Planning, PowerPoint, Human Resources, Microsoft Office, Nonprofits, Teaching, Event Planning, Training, Customer Service, Time Management, Office Administration, Administrative..., Office Management, Recruiting, Onboarding, New Hire Orientations, New Hire Training, Code Enforcement, Marketing, Lotus Notes, Clerical Skills, Public Speaking, Management, Microsoft Excel, Microsoft Word, Project Management, Leadership
Education
Nyack College 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management Concentration
Benedictine Sisters of Virginia May 2014 - Present
Navy Federal Credit Union November 2013 - May 2014
Karen Radley Acura September 2011 - November 2013
Brown's Arlingon Honda June 2010 - September 2011
Brown's Arlington Honda October 2005 - August 2009
Merchant's Tire and Auto July 2001 - September 2005
Skills
Process Improvement, Customer Retention, Automobile, Sales, Warranty, Automotive, Customer Service, Automotive Repair, Vehicles, Parts, Continuous Improvement, Automotive Aftermarket, Microsoft Office, Vehicle Maintenance, Leadership, Microsoft Excel, Training, Desktop Administration, Desktop Application..., Hardware Installation, Hardware Support, IT Hardware Support, Mac, Network Administration, Network Security, Remote Desktop, Software Installation, Technical Support, Virtual PC, Windows Remote Desktop, Wireless Networking, Hardware, Networking, Servers
Education
Northern Virginia Community College 2012 — 2013
IT Technical Support Career Studies Certificate, Information Technology
Gar-Field High School 1998 — 2001
High School Diploma, General Studies
WRB Communications, Inc. April 2014 - Present
WRB Communications, Inc. December 2010 - Present
Navy Federal Credit Union March 2008 - March 2010
National Park Service May 2003 - February 2008
Skills
Customer Service, Client Development, Client Education, SAP, Salesforce.com, USGBC, Crystal Reports, Cyzap, Microsoft Office, Microsoft Excel, Customer Satisfaction, Client Relations Skills, Troubleshooting, Software Documentation, Call Centers, Account Management, Process Improvement, Community Outreach, Project Management, Public Speaking, Nonprofits, Program Management, Sustainability
Education
Northern Virginia Community College
Samson Dental Partners, LLC September 2015 - Present
Examinetics September 2014 - August 2015
Alexandria General District Court July 2011 - June 2014
Navy Federal Credit Union March 2011 - May 2011
Mount Vernon Country Club December 2010 - March 2011
Mount Vernon Country Club May 2007 - August 2010
Skills
Management, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, Accounts Payable, Time Management, Spreadsheets, Telephone Skills, Data Entry, Human Resources, Training, Event Planning, Leadership, Administrative..., Public Speaking, Recruiting
Education
Radford University 2008 — 2010
BS, Business Management
Northern Virginia Community College 2012 — 2013
Human Resource Certificate, Human Resources Management/Personnel Administration, General
Navy Federal Credit Union January 2014 - Present
Navy Federal Credit Union June 2013 - January 2014
Bank of America April 2012 - June 2013
SunTrust Mortgage October 2011 - April 2012
WELLS FARGO ADVISORS, LLC (FORMERLY WACHOVIA SECURITIES, LLC) November 2006 - June 2009
WELLS FARGO ADVISORS, LLC (FORMERLY WACHOVIA SECURITIES, LLC) November 2006 - June 2009
Skills
Banking, Loans, Credit, Mortgage Lending, Mortgage Banking, Consumer Lending, Credit Analysis, Risk Management, Mortgage Servicing, Financial Analysis, Retail Banking, Securities, Loan Origination, Accounting, Analysis, Bonds, Cash Management, Short Sales, Portfolio Management, Mutual Funds, Investments, Internal Audit, Human Resources, Foreclosures
Education
Old Dominion University 2013 — 2016
Bachelor of Science (BS), Criminal Justice and Corrections
John Tyler Community College 2007 — 2010
A.A.S, Human Services-Criminology Specialization
Compass Display February 2015 - August 2015
Collaborative Learning Center SCAD January 2014 - April 2014
Navy Federal Credit Union September 2012 - June 2013
Systems Planning and Analysis May 2010 - August 2011
United States Marine Corps April 2006 - April 2006
Skills
design thinking, communication, common sense, Industrial Design, teamwork (makes the..., ideating, rapid prototyping, solid works, spelling, rendering, Illustrator, Sketching, Photoshop, Concept Development, InDesign, Product Design, Adobe Creative Suite, Common Sense, Modeling, Rapid Prototyping, SolidWorks, Solidworks, Spelling
Education
Program Management Institute 2014 — 2015
Program Management Training
Savannah College of Art and Design 2012 — 2014
Bachelor of Fine Arts (BFA), Industrial and Product Design
Penn State University 2010 — 2011
Industrial Engineering
Senior Helpers North Houston 2012 - Present
Lofton House 2007 - 2012
Navy Federal Credit Union September 2009 - October 2010
Skills
Microsoft Excel, Microsoft Office, Call Centers, Customer Service, Consumer Lending, Coaching, Job Scheduling, Client Management, Home Care, Employee Training, Alzheimer's Care
Education
PCI Health Training Center 2012 — 2012
CNA
Wells Fargo August 2015 - Present
Old Navy May 2004 - Present
Wells Fargo June 2012 - August 2015
Navy Federal Credit Union February 2008 - June 2012
Old Dominon University August 2004 - December 2007
Skills
Leadership, Management, Customer Service, Microsoft Excel, Microsoft Office, Sales, Microsoft Word, Budgets, Marketing, Software Documentation, Employee Relations, Team Building, Strategic Planning, Customer Service..., Financial Accounting, Program Management, Training, Public Speaking, Process Improvement, Collections, financial counseling, Communication Skills, Organization, Sourcing
Education
Old Dominion University
B.S, Business Management
Navy Federal Credit Union January 2014 - Present
Navy Federal Credit Union May 2013 - January 2014
Navy Federal Credit Union March 2008 - May 2013
The Crepe Escape April 2006 - March 2008
Harris Connect July 1993 - April 2006
United States Marine Corps July 1987 - July 1993
Skills
Recruiting, Financial Analysis, Microsoft Excel, Leadership, PeopleSoft, Analytic Thinking, Data Analysis, Banking, Branch Management, Analysis, Finance, Business Analysis, Access
Education
Old Dominion University 2009 — 2012
Bachelor of Business Administration (BBA), Accounting and Finance, Cum Laude
NYLIFE Securities LLC January 2013 - Present
New York Life Insurance Company January 2013 - Present
Independent Insurance Agent May 2012 - January 2013
Navy Federal Credit Union April 2011 - March 2012
Wells Fargo September 2010 - April 2011
PNC September 2009 - September 2010
Telerx March 2009 - August 2009
The Edcomm Group Banker's Academy May 2008 - September 2008
TD January 2006 - May 2008
T-Mobile August 2004 - January 2006
Skills
Retirement, Fixed Annuities, Retirement Planning, Customer Service, Investments, Sales, Estate Planning, 401k Rollovers, Licensed Life Insurance..., Small Business, Asset Protection, Time Management, Life Insurance, Annuity Sales, Succession Planning, Wealth Preservation..., Microsoft Office, Key Person Protection, Multi-generational..., Protection..., Thought Leadership, Gifting Strategies, Legacies, Multi-generational..., Multi-tasking Skills, Licensed in Long Term..., Variable Annuities, Whole Life Insurance, Term Life Insurance, Universal Life, Personal Finance, Risk Management, Lifetime Income..., Education Funding..., Employee Benefits, Public Speaking, New Business Development, Communication, Customer Retention, Training
Education
Pennsylvania State University-Penn State Abington 2002 — 2006
Bachelor of Arts (B.A.), Corporate Communication
Council Rock High School 1999 — 2002
Diploma, General Studies
Northwest Vista College 2011 - Present
The University of Texas at San Antonio August 2010 - September 2011
Frito Lay Grant, Northwest Vista College 2009 - 2010
Stellar Grant, Northwest Vista College 2008 - 2010
Navy Federal Credit Union 2007 - 2008
Gap Inc./Old Navy 2005 - 2007
Albert Distributing Co., Inc. 2004 - 2005
Church Service Mission 2002 - 2004
Target 2001 - 2002
Dairy Queen 2000 - 2001
Skills
Microsoft Office, AutoCAD, Matlab, NI LabVIEW, Arduino, Microsoft Excel, Robotics, Written & Oral..., Time Management, Detail Oriented, Solidworks, Mechanical Engineering, Engineering, MS Project, Simulink, myDAQ, ASTM Standards, ASME Standards, CNC Operation, Microcontrollers, Soldering, Milling, Lathe, Interpret Blueprints..., Interpret Data, Proposal Writing, Prepared Professional..., Cross-functional Team..., Labview, Thermodynamics, Technical Writing
Education
The University of Texas at San Antonio 2010 — 2013
Bachelor of Science (B.S.), Mechanical Engineering, 3.26/4.00 Cumulative
Northwest Vista College 2008 — 2010
Associate of Science (A.S.), Associate of Art (A.A.), General Studies, 3.64/4.00
Navy Federal Credit Union July 2014 - Present
United International Business Schools May 2011 - February 2013
Bank of Hampton Roads March 2008 - July 2010
Northwestern Mutual June 2007 - August 2007
Skills
Management, Administrative Work, Project Management, Spanish, English, Multilingual, International Business, Social Media, Event Planning, Teamwork, Marketing Strategy, International Marketing, Marketing, Advertising, E-commerce, Research, Public Relations, Marketing Management, Event Organizer, Administrative Duties, Time Management, Public Speaking, Market Research, SEO, Online Marketing, Finance, Executive Administrative, Teller Operations, Problem Solving, Reduced Costs, Banking, Event Management
Education
United International Business Schools 2011 — 2013
Master of Business Administration, MBA
Old Dominion University 2003 — 2007
BSBA, International Business and Financial Management
Coursera
Navy Federal Credit Union December 2014 - Present
Oakland Community College July 2003 - November 2014
McDonald's Corporation April 2008 - March 2010
Volunteer Positions Held September 1996 - November 2007
H&K Norwood October 1997 - August 2000
McDonald's Corporation May 1985 - August 1997
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Customer Service, Event Planning, Data Entry, Outlook, Time Management, Management, Human Resources, Notary Public, Training, Leadership
Education
Oakland Community College 2003 — 2014
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Oakland Community College 2003 — 2014
Associate's Degree, Business Administration and Management, General
Oakland Community College 2003 — 2014
Associate's Degree, ABA Accounting
Oakland Community College 2003 — 2011
Associate's Degree, General Studies
Navy Federal Credit Union January 2011 - Present
Dominion Law Associates, PLLC January 2007 - January 2011
Skills
Loans, Banking, Credit, Consumer Lending, Loan Origination, Credit Analysis, Retail Banking, Customer Service, Credit Cards, Credit Unions, Cross Selling, Commercial Banking, Financial Services
Education
Old Dominion University 2013 — 2016
Bachelor of Science, Registered Nursing/Registered Nurse, 3.8
Tidewater Community College 2011 — 2013
Associate of Arts and Sciences (AAS)
landstown high school
Navy Federal Credit Union October 2013 - Present
NFCU October 2013 - 2014
Marriott International August 2005 - December 2006
Skills
Loans, Mortgage Lending, Banking, Microsoft Excel, Access, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Financial Reporting, Outlook, Auditing, Data Analysis, Hospitality Management, Hospitality Industry, Hotel Management, Customer Satisfaction, Customer Retention, Training, Team Building, Process Improvement, Leadership, Business Analysis
Education
Northern Virginia Community College 2013 — 2016
International Business
Navy Federal Credit Union May 2013 - Present
Timberland Contractors LLC. October 2012 - May 2013
Chavers Machine Shop, Inc. July 2012 - September 2012
North Florida Financial Corporation January 2011 - June 2012
Santa Rosa County Tax Collectors Office June 2008 - January 2009
Skills
Finance, Employee Benefits, Banking, Marketing, Financial Analysis, Fixed Annuities, PowerPoint, Team Building, Mutual Funds, Leadership, Insurance, Strategic Financial..., Microsoft Excel, Microsoft Word, Small Business, Risk Management, Securities, Public Speaking, Tax, Investments, Strategic Planning, Life Insurance, Microsoft Office, Retirement Planning, Retirement, Sales Management, Disability Insurance, 401k, Estate Planning, Financial Advisory, Long-term Care, Wealth Management, Financial Services, Term Life Insurance, Financial Risk, Asset Allocation, Health Insurance, IRAs, Portfolio Management, Series 7, Credit, Loans, Underwriting, Asset Management
Education
University of West Florida 2008 — 2010
University of West Florida - College of Business 2008 — 2010
B.S.B.A., Major: Finance, Minor: Management
Pensacola Junior College 2006 — 2008
A.A., Business
Navy Federal Credit Union June 2013 - Present
AppRiver April 2013 - June 2013
Raytheon July 2007 - August 2012
Hobby Lobby July 1999 - July 2007
Skills
Illustrator, Graphics, Flash, Illustration, Dreamweaver, Photoshop, Layout, Web Design, ActionScript, Advertising, Logo Design, Adobe Creative Suite, E-Learning, HTML, JavaScript, Technical Writing, Flash Animation, Graphic Design, XML, ADDIE, Newsletters, Adobe Acrobat, Flash Design, Power Point, Instructor-led Training, Security Clearance, SharePoint, Animation, Adobe Audition, Premiere, Catapult, Word, Visual CADD, Strata 3d, 3d Studio Max, Management/supervisor, Ordering, Shipping/Packing, Customer Relations, Troubleshooting, Hand Drawing, Ceramic sculpture, Painting, Scheduling, Captivate, InDesign, Job Aids, Editing, Training
Education
University of West Florida 2001 — 2003
Master of Arts (M.A.), Interdisciplinary Humanities, 3.4
University of West Florida 1998 — 2000
Bachelor of Arts (B.A.), Fine and Studio Arts, 3.4
Pensacola Junior College 1993 — 1997
Associate of Arts (AA), Art/Art Studies, General, 3.4
Choice Hotels International June 2012 - August 2012
Navy Federal Credit Union 2008 - 2011
Navy Federal Credit Union 2007 - 2008
Navy Federal Credit Union 2006 - 2007
Japan Exchange and Teaching Program(me) (JET) 2005 - 2006
Skills
Data Analysis, Business Analysis, Analysis, Project Management, Financial Analysis, Business Strategy, Market Research, Marketing, Competitive Analysis, Marketing Strategy, Cross-functional Team..., Financial Modeling, Customer Service, Hospitality Industry, Analytics, Strategy
Education
University of Maryland - Robert H. Smith School of Business 2011 — 2013
Northwestern University
Walter Johnson High School
Navy Federal Credit Union February 2015 - Present
Freddie Mac October 2012 - June 2013
Amtrak December 2008 - September 2012
Freddie Mac November 2007 - December 2008
Freddie Mac May 2006 - November 2007
Deloitte & Touche March 2005 - May 2006
T Rowe Price 2001 - 2005
Skills
Financial Reporting, Internal Controls, Analysis, Business Process, Management, Policy, Financial Analysis, Accounting, Financial Modeling, General Ledger, PeopleSoft, Account Reconciliation, Finance, Budgets, Risk Management, Strategic Planning
Education
Penn State University 1996 — 2001
BA, Accounting
Central High School 1992 — 1996
Navy Federal Credit Union October 2013 - Present
Sodexo, USA August 2011 - October 2013
Fairfax Choral Society May 2010 - January 2012
Society for Human Resource Management October 2009 - August 2011
Society for Human Resource Management April 2003 - October 2009
US Department of Transportation, Office of the Inspector General January 2002 - April 2003
Winstar Communications July 1999 - September 2001
Booz Allen & Hamilton, Inc. April 1994 - June 1999
Maryland Mass Transit Administration 1993 - 1994
University of Tulsa September 1992 - December 1993
Skills
Customer Satisfaction..., Loyalty / Advocacy..., Brand Equity and..., Concept Testing, Price Testing and..., Innovation and Ideation, Qualitative Research..., Data Modeling and..., Copy Testing, Segmentation, Data Mining, Qualitative Research, Survey Design, Analysis, Research, Interviewing, Market Research, SPSS, Marketing Research, Focus Groups, Marketing Strategy, Statistics, Customer Satisfaction, Customer Insight, Strategy, Interviews, Leadership, Management, Marketing, Analytics, Survey Research, Quantitative Research, CRM, Competitive Intelligence, Integrated Marketing, Online Research, Program Management, B2B, Research Design, Product Development, Quantitative Analytics, Data Analysis, Market Analysis, Competitive Analysis, Consumer Behaviour, Market Intelligence, Data Collection, Brand Equity, Consumer Insight, Thought Leadership
Education
Strategyn Institute 2007 — 2007
Certificate in Outcome Driven Innovation, Outcome driven innovation
University of Tulsa 1992 — 1993
MA, Industrial/Organizational Psychology
Old Dominion University 1990 — 1992
BS, Psychology
Temple University 1988 — 1990
BS, Psychology
Cumberland Valley High School 1984 — 1988
Market Research Insights & Action Conference
Navy Federal Credit Union December 1999 - Present
World Savings July 1996 - January 1999
Crestar Bank July 1995 - July 1996
Tabb Texaco June 1994 - June 1995
Skills
Consumer Lending, Mortgage Lending, Loans, Loan Origination, Credit, Refinance, Credit Analysis, Credit Cards, Residential Mortgages, Credit Risk, Financial Services, VA loans, Branch Management, Cross Selling, Risk Management, Credit Unions, Lotus Notes, PeopleSoft, Relationship Management, Cash Management
Education
Park University
Navy Federal Credit Union August 2012 - November 2013
Executive Properties August 2011 - August 2012
A Beka Book February 2008 - April 2011
Skills
Editing, Writing, Customer Service, Property Management, Real Estate, Highly Detailed, Organized Multi-tasker, Academic Publishing, Commercial Leasing, Team-oriented, Employee Training, Technical Writing, Creativity
Education
Pensacola Christian College 2006 — 2008
Master of Science (MS), Elementary Education and Teaching
Pensacola Christian College 2002 — 2006
Bachelor of Science (B.S.), Communication, General
Laureate Education, Inc. August 2010 - November 2014
Navy Federal Credit Union January 2007 - August 2010
COLA August 2001 - September 2007
PHICO 1986 - 2001
Skills
Training, Learning Management, E-Learning, ADDIE, Instructor-led Training, Needs Analysis, Camtasia, Blended Learning, Captivate, Instructional Technology, Technical Writing, Learning Management..., Adult Education, Instructional Design, SharePoint, Distance Learning
Education
Oakland University
Bachelor of Arts (B.A.), Education
Penn State University
Instructional Design
American Eagle Outfitters March 2015 - Present
Navy Federal Credit Union March 2014 - March 2015
Urban Outfitters, Inc. (BHLDN Anthropologie Weddings) January 2012 - March 2014
The Navy League of the United States June 2011 - January 2012
Skills
Marketing, Marketing Communications, Digital Marketing, Digital Strategy, Web Content Management, Email Marketing, Strategic Communications, Advertising, Brand Management, Adobe Creative Suite, Public Relations, Social Media, Social Media Marketing, Social Networking, Facebook, Public Speaking, Photoshop, Microsoft Office, PowerPoint, Corporate Communications, Press Releases, Branding, Creative Direction, Digital Media
Education
Penn State University 2006 — 2010
Bachelor of Arts (BA), Advertising/PR, Spanish, International Studies
Virginia Hospital Center October 2014 - Present
The Leukemia & Lymphoma Society June 2013 - October 2014
Navy Federal Credit Union February 2010 - June 2013
Skills
Community Outreach, Fundraising, Event Planning, Event Management, Nonprofits, Healthcare
Education
Northern Virginia Community College 2006 — 2014
Associate's degree, General Studies
Northern Virginia Community College
Headquarters Marine Corps Community Services June 2014 - Present
Marine Corps Community Services August 2010 - June 2014
Alutiiq, Llc January 2012 - April 2012
Coldwell Banker January 2009 - December 2011
Alutiiq May 2006 - March 2007
Anteon Corp September 2005 - May 2006
Navy Federal Credit Union August 1999 - September 2005
North Carolina Concerned Bikers Association October 2003 - October 2004
Key Volunteer for USMC October 1996 - September 1998
Kalapawai Market June 1995 - September 1996
Skills
Training, Leadership, Management, Technical Writing, Payroll, Customer Service, Real Estate, Member of Society for..., Marine Corps Government..., Position Description..., Proficient in Microsoft..., Key Volunteer for..., North Carolina Realtor..., Professional..., DoD, Microsoft Excel, Team Building, Human Resources, Sales
Education
Real Estate Agent 2007 — 2014
License, Realtor
Park University 2011 — 2013
Bachelor's degree, Business Management and Human Resources, 3.8
Navy Federal Credit Union February 2014 - Present
SRA International November 2009 - February 2014
Capital Area Pediatrics December 2007 - November 2009
Scitor Corporation April 2007 - December 2007
Capital Area Pediatrics September 2004 - April 2007
MBO Partners March 2002 - September 2004
ClearCross Inc January 2001 - March 2002
Creative Technology Incorporated May 1996 - June 2001
Education
Strayer University (VA)
BS, Business Administration
Northern Virginia Community College
Associates Degree, General Studies
Navy Federal Credit Union May 2014 - Present
Navy Federal Credit Union June 2012 - Present
Central Credit Union of Florida May 2011 - June 2012
Golden Corral March 2007 - November 2011
University of West Florida November 2010 - April 2011
Key Title Settlement Services October 2007 - January 2008
Key Title Settlement Services October 2007 - January 2008
Key Title Settlement Services October 2007 - December 2007
University Pines Retirement Facility May 2006 - May 2007
Skills
Public Relations, Marketing, Event Planning, Social Media, Facebook, Press Releases, Social Media Marketing, Social Networking, Blogging, Event Management, Customer Service, Advertising, Public Speaking, Marketing Communications, Microsoft Office, Fundraising, Online Advertising, Marketing Research, Outlook, Microsoft Excel, Leadership, PowerPoint
Education
University of West Florida 2009 — 2011
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
University of West Florida 2009 — 2011
Bachelor of Arts, Communication Arts; Public Relations
Pensacola Junior College 2006 — 2009
A.A., Business
Pensacola Junior College 2006 — 2009
Associates of Arts, Business; Enrollment; Business Administration
West Florida High School 2004 — 2008
Legal Services
Navy Federal Credit Union October 2010 - Present
Right Management 2009 - 2010
National City Corporation March 2006 - July 2009
National City Bank March 1999 - March 2006
National City Bank April 1998 - March 1999
The Registry July 1996 - April 1998
Alternative Resources January 1996 - July 1996
Ohio Savings Bank October 1993 - April 1995
Bank One March 1987 - February 1993
Education
The Ohio State University 1978 — 1984
B.A, International Relations
FBI Citizens Academy
Notre Dame College
The University of Akron
Phillips Edison & Company September 2015 - Present
Helping America, Inc. June 2011 - Present
Phillips Edison & Company January 2015 - August 2015
Macy's August 2014 - December 2014
Macy's July 2013 - August 2014
Comfort & Process Solutions, Inc. September 2011 - July 2013
Navy Federal Credit Union May 2011 - September 2011
Navy Federal Credit Union May 2010 - May 2011
Phoenix Coatings, Inc. February 2010 - May 2010
Price, Stagner, & Co. May 2009 - January 2010
Skills
QuickBooks, Salesforce.com, Conflict Resolution, Strategic Planning, Account Management, Accounting, Accounts Payable, Accounts Receivable, Social Media Marketing, Payroll, Payroll Reporting, PeopleSoft, Analysis, Banking, System Administration, Microsoft Office, Customer Service, Team Leadership, PowerPoint, Budgets, Financial Analysis, General Ledger, Access, Cognos, Account Reconciliation, Finance, Inventory Management, Microsoft Excel, Vendor Management, Business Analysis, Teamwork, Outlook, Financial Reporting, Microsoft Word, Training, Sales, Project Management, Leadership, Financial Accounting, Management, Bookkeeping, Team Building, Public Speaking, Risk Management, SAP, Cash Flow, Auditing, Process Improvement, Forecasting, Cost Accounting
Education
Pensacola Christian College 2007 — 2011
Bachelor of Science, Accounting
Fannie Mae July 2014 - Present
Navy Federal Credit Union January 2014 - July 2014
Hewlett-Packard February 2012 - December 2013
CARE FIRST(BLUE CROSS BLUE SHIELD April 2011 - February 2012
FannieMae May 2006 - March 2011
Merrill Lynch March 2004 - December 2005
Skills
Quality Assurance, Quality Center, User Acceptance Testing, Test Planning, Software Quality..., System Testing, QTP, Test Automation, SDLC, Test Management, Test Strategy, Regression Testing, Testing, Test Cases, Risk Management, CMMI, ClearQuest, System Integration..., Defect Tracking, Requirements Analysis, Manual Testing, Unix, Scrum, Software Project..., Agile Testing, VBScript, Requirements Gathering, ETL, Agile Methodologies, HP QTP
Education
Osmania University 1999 — 2002
Master of Computer Applications (MCA), Computer Science
Dixon Hughes Goodman LLP December 2011 - January 2015
Navy Federal Credit Union July 2007 - December 2011
Skills
Retirement Plan Services, Employee Benefit Plan..., Teamwork, Client Service Oriented, Leadership Development, Microsoft Excel, MS Excel Pivot Tables, Project Management, Data Analysis, Business Communications, Document Management, Writing, Defined Contribution, Defined Benefit
Education
Old Dominion University 2006 — 2010
Bachelor's Degree, International/Global Studies
Navy Federal Credit Union August 2010 - Present
Navy Federal Credit Union February 2010 - August 2010
Navy Federal Credit Union February 2007 - February 2010
Skills
Leadership, Training, Banking, Employee Training, Team Building, Customer Service, Process Improvement, Cash Management, Team Management, Supervisory Skills, Operations Management, Teamwork, Marketing, Team-oriented, Multitasking Skills, Writing, Auditing, Compliance, Cash Flow Forecasting, Coaching, Analysis, Software Documentation, Management, Call Centers, Time Management, Financial Analysis, Microsoft Excel, Microsoft Office, Program Management
Education
Old Dominion University 2002 — 2005
Bachelor's degree, Marketing and Management
Tidewater Community College 2000 — 2002
Associate of Science (A.S.), Business Administration
Wells Fargo dealer services January 2015 - Present
Wells fargo dealer services January 2013 - Present
Navy Federal Credit Union July 2011 - January 2013
Education
Old Dominion University 2010 — 2014
Bachelor's degree, Finance, General
Old Dominion University 2010 — 2014
Bachelor's degree, Finance, General
Capital One July 2007 - Present
Navy Federal Credit Union February 2013 - August 2013
Skills
Banking, Credit, Loans, Retail Banking, Consumer Lending, Commercial Banking, Financial Analysis, Cash Management, Finance
Education
Nunez Community College 2007 — 2012
Associate of Science (A.S.)
Southeastern Louisiana University 2006 — 2007
Southern University at New Orleans
RE/MAX Town Center-Commercial Division July 2015 - Present
Transworld Business Advisors July 2015 - Present
Berkshire Hathaway HomeServices PenFed Realty March 2007 - Present
Olney Boys and Girls Club December 2010 - Present
ELJ Properties, LLC September 2001 - September 2011
HDR September 1998 - January 2001
Navy Federal Credit Union January 1991 - September 1998
Skills
Construction Management, Construction, Investment Properties, Selling, Projects, Contract Negotiation, Negotiation, Budget, Contract Management, Real Estate Development, Real Estate, Team Building, Program Management, Customer Service, Owners Representative, Project Management, LEED, Real Estate Transactions, Pre-construction, Green Building, Renovation, Commercial Real Estate, Feasibility Studies, Sales
Education
Penn State University
BAE, Architectural Engineering
Penn State University
Bachelor's of Architectural Engineering
DISA April 2014 - Present
US Government July 2010 - Present
Navy Federal Credit Union September 2008 - April 2009
Skills
Windows, Microsoft Excel, Microsoft Word, SharePoint Designer, Retina, Public Speaking, Merchandising, Business Relationship..., Fashion Buying, Supply Chain Management, Information Assurance, Visual Merchandising, Budget Process, Information Technology, Java, C++, Federal Government, Project Management, Sales
Education
Towson University 2011 — 2014
Masters of Applied Information Tech, Internet Application Development
University of Maryland University College 2009 — 2010
Bachelor of Science (B.S.), Marketing
Oklahoma State University 2004 — 2008
Bachelor of Science (B.S.), Apparel Merchandising
SETCO SERVICES LLC November 2014 - Present
PrimeLending August 2013 - November 2014
Navy Federal Credit Union November 2011 - August 2013
Wachovia Bank/Wells Fargo Bank, NA October 2008 - October 2010
Aegis Lending Corporation October 2005 - March 2008
Skills
Title Services, Real Estate Transactions, Marketing, Marketing Strategy, Mortgage Lending, Loan Origination, Refinance, VA loans, Loans, Mortgage Banking, FHA, Residential Mortgages, USDA, Credit, Reverse Mortgages, Banking, Consumer Lending, Credit Analysis, FHA Financing, VA Loans
Education
University of West Florida 1999 — 2000
Bachelor of Arts (BA), Communications/Advertising & Graphic Design
Pensacola Junior College 1996 — 1998
Associate of Arts (AA), General Studies
Dollar General February 2015 - Present
Speedee Cash September 2014 - November 2014
Navy Federal Credit Union April 2012 - July 2012
Woodforest National Bank November 2009 - February 2011
Cobb Theatres May 2004 - September 2009
Skills
Inventory Management, Customer Relations, Team Building, Staff Development, Cash Handling, Spreadsheets, Accounts Payable, Accounts Receivable, Payroll, Records Management, Facilities Management, Operations Management, General Administration, Expense Reduction, Hiring, Budgeting, Customer Service, Customer Satisfaction, Administration, Scheduling, Problem Solving, Cash Management, P&L Management, Team Leadership, Strategic Planning, Financial Analysis, Banking, Coaching, Business Management, Teamwork
Education
Nova Southeastern University 1992 — 1996
MBA, Business Administration
University of Central Florida - College of Business Administration 1986 — 1992
BSBA, Business Administration
Danaher January 2011 - Present
Navy Federal Credit Union February 2010 - January 2011
FairPoint Communications February 2008 - November 2009
LLBEAN September 2007 - February 2008
Harrah's Entertainment November 2000 - May 2007
Dartmouth Hitchcock Medical Center October 1978 - October 2000
Skills
System Administration, HRIS, Performance Management, Employee Benefits, Management, Human Resources
Education
Norwich University 1996 — 2000
Bachelor's Degree, Liberal Arts - Psychology
United States Marine Corps March 2013 - Present
Navy Federal Credit Union December 2012 - Present
National Check Cashing December 2011 - December 2012
University of West Florida October 2010 - December 2011
Pensacola Junior College Computer Lab January 2008 - May 2008
Skills
Cash Handling Experience, Multi Tasking, Customer Service, Time Management, Cash Balance, Typing, Computers, Programming Languages, Access, Customer Support, Leadership, Management, Microsoft Office, Research, Troubleshooting
Education
University of West Florida 2009 — 2012
Bachelor of Science (B.S.), Computer Science
Pensacola Junior College 2007 — 2009
Associate of Arts (A.A.), Computer Science
Pensacola Junior College
A.A; B.S, Computer Science; Computer Science
NVR, Inc. August 2015 - Present
Ballard Spahr LLP May 2013 - May 2015
Old Dominion University August 2010 - May 2013
TowneBank October 2012 - March 2013
Navy Federal Credit Union June 2012 - January 2013
Mad Events, LLC May 2012 - August 2012
Skills
Residence Life, Student Development, Higher Education, Student Leadership, Student Engagement, Student Activities, Event Planning, Payroll, Accounts Payable, QuickBooks, HyperSnap, Lotus Notes, Problem Solving, TAM, Vision, Time Management, Student Affairs, PowerPoint, Microsoft Excel, Resume Writing, Research, Leadership, Community Outreach, Critical Thinking, Access, Microsoft Word, Non-profits, Outlook, Microsoft Office, Data Analysis, Office Management, Leadership Development, Facebook, Fundraising, Nonprofits, Management, Teamwork, Training, Social Networking, Administrative..., Social Media, Customer Service, Editing, Event Management, Staff Development, Project Management, Data Entry, Human Resources, Highly personable, Budgets
Education
Old Dominion University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, Senior
Gar-Field High School
Pensacola State College August 2014 - Present
Navy Federal Credit Union April 2006 - August 2014
Pensacola Aviation Center November 2000 - December 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Access, Retail, Data Entry, Time Management, Leadership, Social Media
Education
Pensacola Junior College 2003 — 2005
Associate of Arts (A.A.), Music Teacher Education
Woodham High School 1994 — 1998
Diploma, Music Performance, General
Romans Gift Project June 2014 - Present
Family Guidance of Virginia July 2014 - July 2015
Abrial Adult Services December 2011 - March 2014
Daily Grace LLC August 2012 - February 2014
Independent Capacity System, Inc. January 2013 - April 2013
Navy Federal Credit Union June 2007 - March 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Strategic Planning, Case Management, Behavioral Health, Community Outreach, Healthcare
Education
Old Dominion University 2005 — 2010
Bachelor of Science (B.S.), Psychology, Criminal Justice and Corrections
Liberty University
Masters of Arts, Professional Counseling
Navy Federal Credit Union August 2015 - Present
Navy Federal Credit Union April 2013 - Present
University of Mississippi Medical Center August 2011 - April 2013
Young Williams PC May 2010 - August 2011
Samarion January 2009 - November 2009
United States Marine Corps December 2002 - December 2007
Education
Norwich University 2015 — 2017
Master’s Degree, Computer and Information Systems Security/Information Assurance
Virginia College 2008 — 2011
BS, Network Management
Navy Federal Credit Union October 2014 - Present
Kerrigan, Estess, Rankin, McLeod, & Thompson LLP 2013 - Present
Allen Turner Hyundai June 2008 - June 2013
University of West Florida August 2010 - December 2012
Skills
Microsoft Excel, Accounting, PowerPoint, Teamwork, Microsoft Word, Outlook, Research, Data Analysis, Analysis, Microsoft Office, Customer Service, English, Windows, Budgets, Public Speaking, Advertising, Strategic Planning, Financial Reporting, HTML, C++, C, Editing, Troubleshooting, Financial Analysis, Critical Thinking, Financial Accounting, Accounts Payable, Accounts Receivable, Journal Entries, Sales & Use Tax, Trust Management
Education
University of West Florida 2010 — 2012
Bachelor's degree, Accounting
Pensacola Christian College 2008 — 2010
Finance, General
Navy Federal Credit Union May 2015 - Present
Navy Federal Credit Union November 2014 - May 2015
Navy Federal Credit Union July 2014 - October 2014
Health Management Associates, Inc. June 2009 - May 2012
NovaCare Rehabilitation October 2003 - December 2006
Skills
Budgets, HIPAA, Healthcare, Healthcare Management, Insurance, Medical Billing, Medical Coding, Revenue Cycle, Accounts Receivable, Invoicing, ICD-9, Accounts Payable, Medicaid, Healthcare Industry, Customer Service
Education
University of West Florida 2009 — 2012
Master of Accountancy, Professional Accountancy
University of West Florida 2007 — 2008
Bachelor of Science in Business Administration, Accounting/Professional Accountancy
Pensacola Christian College 1998 — 2002
Bachelor of Arts in Humanities
Virginia art metal & plastics November 2012 - April 2015
Staley Credit Union March 2011 - April 2012
Navy Lodge Program July 2009 - May 2010
Navy Federal Credit Union April 2009 - May 2010
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) July 2008 - March 2010
Northwestern Michigan College February 2006 - May 2008
Skills
Customer Service, Teamwork, Telephone Skills, Photography, Cashiering, Branch Banking, Adobe Creative Suite, Photoshop, Graphic Design, Illustrator, InDesign, Mac, Microsoft Word, Logo Design, Data Entry, Layout, Accounting, Auditing, Loans, Microsoft Excel, Microsoft Office, PowerPoint, Social Media, Security, Drawing, Art, Time Management, Fine Art, Digital Photography, Painting, Illustration, Creative Writing, Teaching, Visual Arts, Blogging, Team Building, Project Management, Sales, Marketing, Graphics, English, Creative Direction, Marketing Communications
Education
Northwestern Michigan College 2005 — 2008
Associate's degree, Design and Visual Communications, General, 2.7
Northwestern Michigan College 2005 — 2008
Associate's degree, Design and Visual Communications, General
Navy Federal Credit Union March 2015 - Present
Navy Federal Credit Union July 2014 - March 2015
BECU July 2013 - June 2014
Starbucks August 2012 - June 2013
Jack Henry & Associates May 2012 - August 2012
Navy Federal Credit Union October 2010 - April 2012
Navy Federal Credit Union April 2010 - October 2010
Navy Federal Credit Union April 2008 - April 2010
Navy Federal Credit Union April 2006 - April 2008
Skills
Credit, Loans, Credit Analysis, Banking, Mortgage Lending, Loan Origination, Mortgage Banking, Consumer Lending, Refinance, Residential Mortgages, Credit Risk, Lines Of Credit, Underwriting, Cross Selling, Credit Cards, Loan Servicing, Home Equity Loans, Credit Unions, Financial Risk, Finance, Relationship Management, Funding, Home Equity Lines of..., Risk Management, Payments, Asset Based Lending, Debt Consolidation, FHA, Mortgage Servicing, Financial Services, Financial Analysis, Customer Service, Management, Process Improvement, Leadership, VA Loans, Business Analysis, Team Building, Team Leadership, Call Centers, Analysis, Sales, Time Management, Performance Management, Program Management, Training, Project Management
Education
Pensacola Junior College
Cascade Financial Management, Inc. April 2015 - Present
JW Marriott May 2014 - Present
White Crown Federal Credit Union 2013 - 2014
Whole Foods Market - Highlands Ranch 2013 - 2013
Whole Foods Market - Franklin 2012 - 2013
Navy Federal Credit Union 2009 - 2012
BBVA Compass 2008 - 2009
Albertsons 2006 - 2008
Education
University of West Florida 2009 — 2011
B.A., Psychology: Human Development Focus
Pensacola Junior College 2006 — 2008
Associates, General, Focus in Art
OVM Financial May 2014 - Present
Navy Federal Credit Union February 2011 - May 2014
Quiznos January 2010 - January 2011
Skills
Loans, Loan Origination, Credit, Consumer Lending, Refinance, Credit Analysis, Banking, Credit Unions, Credit Risk, Retail Banking, Lines Of Credit, Deposits, Cross Selling, Branch Banking, Loan Servicing, Credit Cards, Economics, Internet Banking, Finance, Mortgage Lending, Residential Mortgages, Mortgage Banking, Jumbo Mortgage, Mortgage Underwriting, Microsoft Excel, Portfolio Management, Underwriting, FHA, Investment Properties, First Time Home Buyers, FHA Financing, Customer Service, VA Loans
Education
Old Dominion University 2010 — 2013
(2)Bachelor of Science (B.S.), Economics & Business Analytics/Intelligence
Partners 1st Federal Credit Union January 2015 - Present
SunTrust Bank September 2012 - January 2015
Wells fargo bank, n a December 2010 - August 2012
SunTrust Bank June 2009 - December 2010
Advantage Care of Shenandoah April 2005 - December 2006
Navy Federal Credit Union 2001 - 2004
Skills
Financial Services, Management, Banking, Loans, Credit, Commercial Banking
Education
Northern Virginia Community College 2002 — 2003
Navy Federal Credit Union May 2015 - Present
Bank of America October 2013 - May 2015
Massage Envy & Spa 2009 - 2013
Jesus Transport Inc. June 2007 - August 2009
Chevy Chase Bank September 2005 - June 2007
Skills
Wellness, Fitness, Customer Service, Interpersonal..., Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Team Building, Team Leadership, Employee Training, Problem Solving, Bilingual Communications
Education
Southeastern School of Neuromuscular Massage Therapy
Neuromuscular Massage Therapist, Massage Therapy/Therapeutic Massage
Northern Virginia Community College 2005 — 2007
Business Administration and Management, General
Navy Federal Credit Union April 2015 - Present
Bank of America November 2012 - April 2015
Hampton Roads Transit May 2011 - May 2013
Skills
Windows, Microsoft Office Suite, Microsoft Office, Customer Service, Public Speaking, PowerPoint, Research, Social Media, Outlook, Microsoft Word, Microsoft Excel, Editing, Social Networking, Facebook, Sales, Banking, Data Entry, Leadership
Education
Peace College
Psychology
Peace College
Psychology
MVB Mortgage April 2015 - Present
MVB Mortgage April 2015 - Present
Navy Federal Credit Union April 2014 - April 2015
Navy Federal Credit Union August 2011 - April 2014
Navy Federal Credit Union February 2008 - August 2011
Navy Federal Credit Union January 2006 - February 2008
Skills
Foreclosures, Microsoft Excel, Budgets, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, HTML, Default, REO, Banking, Credit Unions, Financial Analysis, Access, Credit, Process Improvement, Team Leadership, Risk Management, Team Building, Coaching, Data Entry, Call Centers, Teamwork, Real Estate, Troubleshooting, Mortgage Lending, Accounting, Negotiation, LPS REO Workspace, LPS Process Management, HSSN, Workout Prospector II, Freddie Mac, Fannie Mae, VA, Real Estate Appraisals, Loss Mitigation, Deed in Lieu, Short Sales, Safeguard Properties, CFPB, Member Service, Mentoring Of Staff, Employee Training
Education
Northern Virginia Community College
Gar-Field Senior High School 1994 — 1998
Advanced
Security Service Federal Credit Union October 2014 - Present
Accenture Federal Services September 2013 - Present
USAA 2012 - 2013
Navy Federal Credit Union October 2010 - June 2011
San Antonio Federal Credit Union June 2001 - August 2010
Skills
Banking, Loans, Mortgage Lending, Retail Banking, Credit, Credit Analysis, Mortgage Banking, Risk Management, Finance, SQL, Testing, Test Planning
Education
Texas A&M University at San Antonio 2012 — 2013
Bachelor of Science (BS), Interdisciplinary Studies
Palo Alto College 2004 — 2011
Associate of Arts (AA), Elementary Education and Teaching
Allen Turner Hyundai April 2012 - Present
Allen Turner Hyundai 2012 - Present
Bob Tyler Toyota-SCION-Suzuki February 2010 - December 2011
Navy Federal Credit Union 2007 - 2010
Skills
Sales Cycle Management, Customer Retention, Automotive, Marketing, Sales Process, Automotive Aftermarket, OEMs, Pricing, Sales Presentations, Sales, Sales Operations, E-commerce, Automobile, Customer Satisfaction, Customer Service, Vehicles, Dealers, Marketing Strategy, Profit, Team Building
Education
Pensacola Junior College 1997 — 1998
Real Estate
Pensacola High 1989 — 1993
Invent Now August 2014 - Present
Invent Now October 2010 - August 2014
Junior Achievement of North Central Ohio August 1996 - October 2010
Association of Fundraising Professionals 2005 - 2010
Junior Achievement August 1996 - March 2001
Navy Federal Credit Union March 1994 - June 1996
InfoCision Management Corporation August 1992 - October 1993
Skills
Grant Research, Non-profits, Grant Writing, Strategic Planning, Community Relations, Administration, Budgeting, Team Building, Customer Service, Event Planning, Fundraising, Microsoft Office, New Business Development, Nonprofits, Community Development, Grants, Marketing Communications, Leadership, Program Management, Event Management, Program Development, Community Outreach, Leadership Development, Management, Public Relations, Public Speaking, Volunteer Management, Budgets
Education
Ohio University 1988 — 1992
BSJ, Public Relations, Business
PNC Mortgage (Unofficial) October 2014 - Present
Atlanta Board of REALTORS June 2014 - October 2014
Ameris Bank February 2014 - May 2014
Wells Fargo Bank June 2011 - January 2014
Whitney Bank November 2010 - June 2011
Navy Federal Credit Union August 2006 - June 2010
Skills
Mortgage Banking, Mortgage Lending, FHA, Loan Origination, Refinance, Loans, USDA, FHA financing, VA loans, Residential Mortgages, Credit, Consumer Lending, Banking, Credit Analysis, Mortgage Underwriting, Mortgage Servicing, Commercial Lending, Underwriting, Government Loans, Mortgage Marketing, Finance, VA Loans, First Time Home Buyers, FHA Financing, Investment Properties
Education
University of West Florida 2010 — 2012
Bachelor of Science in Business Administration, Management Information Systems
Pensacola Junior College 2006 — 2008
Associate of Arts, Business Administration
Northrop Grumman Corporation March 2014 - Present
Starry Associates October 2013 - March 2014
Northrop Grumman Corporation September 2011 - February 2013
Northrup Grumman March 2003 - February 2012
Navigant International October 1998 - October 2001
Navigant International September 1997 - October 1998
Navy Federal Credit Union May 1994 - September 1997
World Travel Partners June 1986 - November 1993
Group Travel Unlimited February 1983 - June 1986
Skills
DoD, Unix, Software Development, Software Documentation, Integration, Databases, Enterprise Architecture, Systems Engineering, Requirements Analysis, Troubleshooting, Visio, Management, Testing, Security
Education
Northern Virginia Community College
American Transportation Institute
Oakton High School
Navy Federal Credit Union March 2014 - Present
Navy Federal Credit Union July 2010 - February 2014
Federal Election Commission May 2004 - July 2010
Export Import Bank of United States January 2003 - May 2004
Skills
SDLC, CMMI, Requirements Analysis, SOA, Software Project..., PMP, Enterprise Architecture, Agile Methodologies, Requirements Gathering, EAI, Integration, Solution Architecture, Business Intelligence, Web Services, Cloud Computing, Databases, Program Management, SQL, Software Development, Data Warehousing, IT Strategy, ITIL, Unix, Systems Analysis, Oracle, Java Enterprise Edition, Data Modeling, Agile Project Management, DB2, ETL, Scrum, Business Analysis, Visio, UML, Microsoft SQL Server, Business Requirements, Business Process, PL/SQL, SharePoint, Websphere, Disaster Recovery, XML
Education
Osmania University 1997 — 2000
Master of Computer Applications, Computers
Navy Federal Credit Union April 2013 - Present
Skills
Mortgage Banking, Reverse Mortgages, FHA, Mortgage Lending, Refinance, First Time Home Buyers
Education
Old Dominion University 1976 — 1981
Media Space Marketing January 2013 - Present
MT2 Technologies November 2011 - December 2013
Navy Federal Credit Union 2011 - 2012
Social Security Administration 2009 - 2011
University of South Alabama, Ticket Office 2008 - 2011
Middle Bay Title Services, LLC 2007 - 2011
Skills
Email Marketing, Marketing, Photoshop, HTML, Marketing Strategy, Advertising, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Budgets, Editing, SEO, Website Development, Affiliate Marketing, Affiliate Networks, Microsoft Word, English, Outlook, Public Speaking, Strategic Planning, Negotiation, Web Design, Social Media Marketing, Online Marketing, Online Advertising, Research, Windows, Internet Services, Loan Origination, Integrated Marketing, Web Services, CSS, CSS3, HTML 5, HTML emails, Java, PHP, Affiliate Relations, Social Networking, Social Media, Facebook, Marketing Communications, Direct Marketing, SEM, Public Relations, Market Research, Google Adwords, Web Analytics, Lead Generation
Education
Northwestern University 2013 — 2014
Master of Science (MS), Management Information Systems, Database and Internet Technologies
University of South Alabama 2008 — 2011
BSBA, Business Administration - Economics/ Finance
Inova Health System October 2011 - Present
Military Officers Association of America (MOAA) July 2010 - October 2011
Navy Federal Credit Union September 2006 - July 2010
AmSouth Bank 2002 - 2004
Hibernia National Bank 1999 - 2001
Center for the Support of Families August 1988 - June 1999
West Telemarketing 1996 - 1998
United States Air Force September 1986 - July 1996
Skills
Employee Relations, Onboarding, Leadership Development, Recruiting, Organizational..., Human Resources, Applicant Tracking..., Talent Acquisition, College Recruiting, Workforce Planning, Performance Management, Deferred Compensation, Personnel Management, New Hire Orientations
Education
Penn State University 1981 — 1985
BA, Speech Communications
Webster Univerisity 1995 — 1996
Master's degree, Human Resources Development
Douglas Capital Strategies and Healthcare Compliance Advisors 2010 - Present
Steven Wendroff, CPA 2008 - 2009
Navy Federal Credit Union 2006 - 2008
San Diego County Credit Union 2003 - 2006
Skills
Financial Reporting, Accounting, Account Reconciliation, Financial Analysis, Financial Accounting, Customer Service, Enrollment Management, Loan Servicing, Cash Handling Experience, Sales, Employee Training, Accounts Payable, Accounts Receivable, Payroll, Invoicing, Data Entry, Loans
Education
El Capitan High School 1997 — 2000
Palomar College
Transamerica Financial Advisors, Inc. May 2015 - Present
World Financial Group (WFG) March 2014 - Present
Newton & Associates, Inc. December 2007 - April 2010
Navy Federal Credit Union May 2005 - October 2007
H&R Block January 2007 - April 2007
Bank of China November 2002 - July 2004
Bank of China (Hong Kong) November 1999 - November 2002
Bank of China July 1995 - November 1999
Skills
Taxations, Bookkeeping, Linguistics, Research, Customer Service, Bank Reconciliation, Accounting, Financial Accounting, Training, 10 Key, English, Financial Analysis, PowerPoint, Microsoft Office, Teamwork, Life Insurance, Retirement Income..., Investments, Financial Services, Wealth Accumulation, Estate Planning, Wealth Preservation...
Education
Park University 2005 — 2009
Bachelor's degree, Accounting and Business/Management
Shanghai International Studies University 1991 — 1995
Bachelor of Arts (B.A.), English Language and Literature, General
First Middle School Attached to Huadong Normal University 1985 — 1989
Navy Federal Credit Union July 2012 - Present
Bamboo Solutions January 2008 - 2010
AOL May 2005 - December 2007
eGain Communications May 2000 - May 2005
CACI October 1999 - May 2000
Fairfax County Public Schools January 1997 - September 1999
Skills
Program Management, Account Management, Pre-sales, Product Management, Professional Services, CRM, SharePoint, Leadership, Enterprise Software, Business Development, Cross-functional Team..., Software Development, E-commerce, Requirements Analysis, Sales Process, Business Intelligence, Cloud Computing, Business Process, Enterprise Architecture, Training, Strategy, Consulting, Business Analysis, Management, Analysis, Team Management, Business Strategy, Software Documentation
Education
The George Washington University - School of Business 1991 — 1995
MBA, Finance
Panjab University 1977 — 1981
BA, English
Carmel Convent School - Chandigarh 1968 — 1983
ISC
Navy Federal Credit Union September 2007 - Present
Education
Old Dominion University 1998 — 2003
Navy Federal Credit Union January 2015 - Present
Navy Federal Credit Union November 2013 - Present
Navy Federal Credit Union May 2012 - October 2013
CACI International Inc October 2008 - October 2012
US Federal Government November 2010 - May 2012
AdvantageTech 2009 - 2009
CGI April 2007 - October 2008
Dante Consulting 2004 - 2007
Skills
ITIL v3 Foundations..., Kepner-Tregoe
Education
Northern Virginia Community College 1998 — 2007
Navy Federal Credit Union July 2015 - Present
Navy Federal Credit Union August 2012 - July 2015
Aerotek February 2012 - August 2012
Law Offices of Shapiro & Burson May 2001 - February 2012
Skills
Microsoft Excel, Legal Research, Customer Service, Notary Public, Default, Leadership, Foreclosures, Microsoft Word, Legal Writing, Mortgage Lending, PowerPoint, Microsoft Office, Lexis, Legal Documents
Education
University of Virginia 2010 — 2013
BACHELORS, INTERDISCIPLINARY STUDIES
Northern Virginia Community College
Associates in Science, Business Administration
Deloitte May 2011 - Present
Navy Federal Credit Union June 2008 - May 2011
Callahan & Associates June 2006 - July 2008
Skills
Business Analysis, Data Analysis, Financial Analysis, Project Management, Financial Modeling, Requirements Gathering, Business Process Design, Program Management, Process Improvement, Microsoft Excel, Management Consulting, Analytics, PMP
Education
The Johns Hopkins University 2010 — 2012
Masters in Applied Economics, Economics
Penn State University 2002 — 2006
Bachelor of Science (BS), Economics
Center for Counseling Families July 2013 - Present
Southland Industries June 2008 - July 2011
Calusa Investments January 2007 - June 2007
Navy Federal Credit Union 2004 - 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Strategic Planning, Contract Negotiation, Process Improvement, Team Leadership, Training, Process Scheduler
Education
Northern Virginia Community College 2007 — 2010
Navy Federal Credit Union August 2013 - Present
Hyatt January 2007 - Present
Skills
Hotels, Front Office, Hotel Management, Hospitality Industry, Hospitality Management, Micros, Rooms Division, Hospitality, Resorts, Property Management..., Revenue Analysis, Opera, Food & Beverage, Banquets
Education
Old Dominion University 2010 — 2013
Bachelor of Applied Science (BASc), Criminal Justice
Navy Federal Credit Union July 2014 - Present
George Washington University, School of Business May 2011 - July 2014
George Mason University October 2008 - April 2011
OMD March 2003 - June 2008
Skills
Event Planning, Event Management, Employer Relations, Employment Statistics..., Media Buying, Program Management, Recruiting, Employment, Career Counseling, Higher Education, Management, Program Development, Project Planning, Analysis, Staff Development, Leadership Development
Education
Penn State University 1998 — 2002
B.A., Journalism, Spanish
Fannie Mae November 2012 - Present
Fannie Mae February 2010 - November 2012
Navy Federal Credit Union May 2009 - February 2010
Old Dominion University January 2008 - December 2008
Tidewater Sports & Collectables May 2008 - November 2008
ETRADE January 2007 - December 2007
Countrywide 2003 - 2006
Bank of America 2002 - 2003
Foot Locker 1995 - 2003
Skills
Loans
Education
Old Dominion University 1996 — 2009
Business Management, Business
CEVA Logistics November 2011 - Present
PNM Resources September 2009 - November 2011
CDI Corporation October 2003 - September 2009
CDG & Associates October 1997 - October 2003
Navy Federal Credit Union September 1995 - October 1997
Skills
Employee Benefits, Benefits Administration, HRIS, Performance Management, Deferred Compensation, PeopleSoft, Human Resources, Payroll, Change Management, Process Improvement, Executive Pay, Vendor Management, ADP Payroll, HR Policies, Incentive Programs, Personnel Management, FMLA, Project Management, Leadership, Strategic Planning, HR Consulting, Compensation & Benefit, Outsourcing, Business Process..., Business Analysis, Job Evaluation, Job Descriptions, Coaching, Employee Relations, Employee Engagement, Onboarding, Mergers & Acquisitions, Operations Management, Recruiting, Training, Organizational..., Talent Acquisition, Management, Program Management, Workforce Planning, Policy, Succession Planning, Team Building, Talent Management, Analysis, Hiring, Cross-functional Team..., Business Process, Labor Relations, Organizational Design
Education
Park University 1982 — 1992
BA, Management
HomeAmerican Mortgage Corporation June 2014 - Present
Comstock Mortgage November 2013 - May 2014
Navy Federal Credit Union March 2012 - November 2013
Landover Mortgage April 2006 - March 2012
Eagle Home Mortgage July 2005 - April 2006
US Bank Home Mortgage April 2004 - July 2005
CH Mortgage ( D March 2003 - April 2004
Quadrant Home Loans February 2001 - March 2003
Bank of America Mortgage August 1994 - January 2001
Skills
Residential Homes, Marketing, Sales, Mortgage Lending, Credit, Refinance, Territory Development, Credit Analysis, Recruiting, USDA, Banking, Loans, Finance, Mortgage Banking, FHA, Training, FHA financing, VA loans, Residential Mortgages, Loan Origination
Education
Pacific Lutheran University 1981 — 1986
BA, Economics
InContext May 2013 - February 2014
State Department Federal Credit Union September 2009 - March 2012
SDFCU January 2005 - September 2009
Navy Federal Credit Union 2003 - 2005
Unisys 1995 - 1998
Skills
Vendor Management, Banking, Strategic Planning, Market Research, Credit, Forecasting, Product Development, Business Analysis, Sales, CRM, Marketing, Business Strategy, Technical Recruiting, New Business Development, Business Development, Analysis, Team Building, Project Management
Education
Penn State University 1988 — 1990
MBA, Marketing and International Business
The George Washington University 1980 — 1984
BBA, Business, Economics and Public Policy
ASP
Navy Federal Credit Union August 2010 - Present
Office Depot January 2008 - Present
Office Depot August 2000 - August 2010
A Beka Book May 1996 - August 2000
Pensacola Christian College 1996 - 2000
Skills
Customer Service, Sales, PowerPoint, Graphic Design, Public Speaking, Manufacturing, Higher Education, Retail, Retail Sales, Adobe Creative Suite
Education
Pensacola Christian College 1991 — 1996
Navy Federal Credit Union June 2010 - Present
Skills
Loans, Credit, Consumer Lending, Mortgage Lending, Banking
Education
Northern Virginia Community College
Navy Federal Credit Union September 2012 - Present
Harvesters Federal Credit Union September 2007 - September 2012
Bank of Pensacola December 2004 - September 2007
Skills
Banking, Credit, Loans, Retail Banking, Commercial Banking, Consumer Lending, Small Business Lending, Loan Origination, Customer Service, Team Building, Management, Underwriting, Cross Selling, Refinance, Branch Management
Education
Pensacola Christian College 1996 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Pensacola Christian College 1996 — 2000
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Navy Federal Credit Union January 2012 - Present
K12 INC June 2006 - October 2011
Genesys Conferencing August 2000 - May 2006
Education
Northern Virginia Community College 1979 — 1983
AS, Hotel and Restaurant Management
Navy Federal Credit Union July 2012 - Present
NAVFAC Washington DC July 2010 - July 2012
Navy July 2008 - July 2010
US Navy 2008 - July 2010
Naval Facilities Engineering Command Northwest, Silverdale, WA 2006 - 2008
Skills
Government Contracting, Project Planning, Program Management, Contract Management, Security Clearance, Construction Management, DoD, Government, Military Operations, Operational Planning
Education
Penn State University 1999 — 2000
MS, Construction Management
Virginia Polytechnic Institute and State University 1985 — 1989
BS, Civil Engineering
Navy Federal Credit Union February 2012 - Present
Columbia Southern University September 2010 - Present
Navy Federal Credit Union September 2010 - March 2011
Sonitrol of Northwest Florida January 2010 - June 2010
Sonitrol of Northwest Florida June 2000 - January 2010
Gulf Power February 1978 - March 2000
Skills
Strategic Planning
Education
Oklahoma State University 1972 — 1976
B,S,, Accounting
Navy Federal Credit Union March 2009 - Present
PNC June 1995 - February 2008
PNC Bank June 1995 - February 2008
PNC Bank 1995 - 2008
AM International, Inc June 1973 - February 1989
Skills
Credit, Mortgage Lending, Loan Servicing, Loss Mitigation, Portfolio Management, Analysis, Management, Consumer Lending, Real Estate, Loan Origination, Due Diligence, Loans, Mergers & Acquisitions, Banking, Risk Management, Residential Mortgages, Mortgage Banking, Default, Foreclosures, Bankruptcy, VA loans, USDA, Executive Management, REO, Process Improvement, VA Loans
Education
Penn State University 1970 — 1972
Liberal Arts and Sciences/Liberal Studies
Navy Federal Credit Union August 2011 - Present
Education
Old Dominion University
Navy Federal Credit Union December 2010 - Present
Education
Osmania University 1999 — 2002
MCA, Computers
Navy Federal Credit Union January 2014 - Present
Navy Federal Credit Union November 2011 - January 2014
Synovus July 2011 - November 2011
Coastal Bank and Trust (Synovus Financial) February 2001 - July 2011
Gulf Power Company May 1987 - February 2001
Skills
Employee Relations, Onboarding, Workforce Planning, Performance Management, Labor Relations, Research, Data Analysis, Internet Recruiting, Talent Acquisition, Human Resources, HRIS, Interviews, Recruiting, Management, Employee Benefits, Team Building, Organizational..., Leadership, Sourcing
Education
Troy University 2004 — 2008
Masters of Science, Human Resources Management
Troy University 1997 — 2000
Bachelor of Science, Computer and Information Science
Pensacola Junior College 1988 — 1993
Associate of Arts, Business
Pine Forest High School
Camber Corporation December 2013 - Present
Navy Federal Credit Union September 2012 - December 2013
Navy Federal Credit Union August 2011 - September 2012
Capital One 2008 - 2011
Skills
Software Project..., Vendor Management, Visio, Release Management, Requirements Analysis, ITIL, User Acceptance Testing, Configuration Management, Business Analysis, PMO, PMP, Waterfall, SDLC, Agile Methodologies, Requirements Gathering, Management, Integration, Program Management, Enterprise Architecture, Process Improvement, IT Strategy, SharePoint, Software Documentation
Education
Norwich University 1999 — 2003
Business Management and Computer Information Systems
Amphora Bakery July 2013 - September 2014
Occasions Caterers December 2008 - June 2013
Apple Pie Bakery Café September 2006 - March 2007
The Swiss Bakery and Pastry Shop March 2006 - July 2006
Chef Geoff’s Restaurant March 2004 - September 2004
Navy Federal Credit Union January 2001 - January 2004
Raytheon January 1997 - January 2001
Denny's January 1994 - January 1995
Dominos January 1993 - January 1994
Skills
Recipes, Recipe Testing, Catering, Cooking, Food Service, Baking, Pastry, Photoshop, Cuisine, Recruiting, Bakery, Cakes, Menu Development, Chocolate, Distribution Center..., Event Planning, Parties, Pies, Desserts, Cookies, Bread
Education
Culinary Institute of America 2005 — 2008
Bachelor’s Professional Degree, Baking and Pastry Arts Management
Northern Virginia Community College 1986 — 1988
Associates Degree, Baking and Pastry Arts Management; Liberal Arts; Restaurant/Hotel Management
Welburn Management & Consulting Company December 2013 - Present
Navy Federal Credit Union September 1990 - September 2012
Skills
Management, User Acceptance Testing, Leadership, SDLC, Customer Service
Education
Northern Virginia Community College
Business Management Finance Specialization, Business Management Finance Specialization
I C Norcom High School
Navy Federal Credit Union March 2014 - Present
Navy Federal Credit Union November 2012 - July 2013
Regions Financial Corporation May 2012 - November 2012
Traff Transit March 2012 - May 2012
AmeriCorps September 2010 - March 2011
Escambia County Tax Collector August 2009 - August 2010
Skills
Customer Relations, Accounting, Tax, Financial Reporting, Compliance, Transportation, Supply Chain Management, Loans, Mortgage Lending, Microsoft Office, Spanish, SAP, Customer Service, Credit, Banking, Management, Finance, Financial Analysis, Microsoft Word, Microsoft Excel
Education
Kühne Logistics University 2013 — 2014
Master of Science (M.Sc.), Global Logistics
University of West Florida 2009 — 2012
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Pensacola Christian College
Navy Federal Credit Union September 2015 - Present
Navy Federal Credit Union June 2008 - Present
xScion Solutions, LLC December 2007 - June 2008
Skills
SDLC, Requirements Analysis, Oracle, Web Services, Java, SQL, Weblogic, Java Enterprise Edition, Agile Methodologies, Struts, PL/SQL, SOA, XML, UML, JavaScript, Web Applications, HTML, Eclipse, Websphere, IBM Datapower, jQuery, WebSphere Application..., RAD, Hibernate, JPA, ITIL v3 Foundations..., XSLT
Education
Osmania University 2004 — 2006
Master's degree, Physics
Annie Besant women's college 2001 — 2004
Bachelor's degree, Computer Science
Fanniemae (Hexaware Technologies) February 2015 - Present
Navy Federal Credit Union August 2010 - February 2015
U.S. Census Bureau -- Census Coverage Management September 2008 - July 2010
USDA October 2006 - July 2008
Skills
CTFL, User Acceptance Testing, QTP, Regression Testing, Quality Center, Test Planning, Testing, SDLC, Quality Assurance, Manual Testing, System Testing, Test Management, Waterfall, ClearQuest, Software Quality..., Rational, Test Strategy, Test Automation, Performance Testing, HP Quality Center, HP QTP
Education
Osmania University 2002 — 2004
MBA, HR, Marketing
Cadient Group November 2006 - Present
Navy Federal Credit Union August 1999 - July 2006
Penn State University January 1998 - July 1999
Skills
Digital Strategy, Email Marketing, Interactive Marketing, Digital Marketing, Integrated Marketing, Digital Media, Website Development, Advertising, Marketing Communications, Online Marketing, Social Media Marketing, Mobile Marketing, Web Project Management, Web Analytics, SEO, E-commerce, Marketing Strategy, Online Advertising, Brand Management, Content Strategy, Direct Marketing, Brand Development, Content Development, Content Management, Copywriting, Creative Direction, Creative Strategy, Direct Mail, Editorial, Media Planning, Multi-channel Marketing, Relationship Marketing, User Experience, Web Content, Web Marketing
Education
Penn State University 1992 — 1996
BA, English
New America Financial May 2015 - Present
Pentagon Federal Credit Union October 2014 - April 2015
Navy Federal Credit Union June 2014 - August 2014
Bank of America September 2011 - October 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Strategic Planning, Budgets, Negotiation, Editing, Banking
Education
Northern Virginia Community College 2003 — 2005
Associate's Degree, Marketing/Marketing Management, General, 2.8
Navy Federal Credit Union September 2012 - Present
Chartway Federal Credit Union November 2008 - August 2012
Judeo-Christian Outreach Center December 2010 - June 2011
Funky Beat April 2008 - November 2008
Skills
Microsoft Excel, Microsoft Word, QuickBooks, Access, PowerPoint, Microsoft Office, Customer Service, Team Building, Management, Leadership
Education
Old Dominion University 2014 — 2017
Bachelor's Degree, Dance Education
Virginia Wesleyan College 2007 — 2011
Bachelor's Degree, Business Administration and Management, General
Navy Federal Credit Union 2011 - Present
Woodforest National Bank 2007 - 2011
Shoe Show August 2003 - December 2006
Skills
Banking
Education
Old Dominion University 2005 — 2009
B.S., Management
Bethel
LPL Financial November 2007 - May 2009
Wells Fargo Home Mortgage July 2003 - August 2007
Navy Federal Credit Union May 1995 - July 2003
Skills
Mortgage Lending, Loans, Mortgage Banking, Credit, Loan Origination, Underwriting, Refinance, Finance, Loss Mitigation
Education
Old Dominion University 1989 — 1993
BS, Finance
Green Run High School 1985 — 1989
High School
Navy Federal Credit Union October 2015 - Present
Alorica, Inc. September 2010 - September 2015
Skills
Call Center, Workforce Management, Call Centers, Call Center Development, Contact Centers, BPO, IEX, Avaya
Education
Pensacola Christian College 2003 — 2009
Bachelor of Arts (B.A.), Pastoral Ministries
Virginia Commonwealth University October 2014 - Present
Navy Federal Credit Union August 2012 - June 2013
Levin, Papantonio, Thomas, Mitchell, Rafferty, & Proctor, P.A. October 2011 - August 2012
Law Offices of Jeremiah J. Talbott September 2010 - October 2011
Skills
Product Liability, Class Actions, Litigation, Liability, Legal Research, Civil Litigation, Legal Writing, Westlaw, Personal Injury, Trials, Litigation Support, Courts
Education
Pensacola Christian College 2006 — 2011
Bachelor of Arts (B.A.), Pre-Law Studies
Navy Federal Credit Union April 2013 - Present
US Treasury Project@Freddiemac June 2012 - April 2013
Sprint Nextel March 2006 - June 2012
IBM September 2004 - March 2006
Sprint PCS February 2000 - September 2004
APSRTC July 1997 - January 2000
Skills
CISSP, Information Assurance, SDLC, Unix, Requirements Analysis, BMC Remedy, NIST, Network Security, TCP/IP, Network Engineering, Disaster Recovery, Systems Analysis, PMP, System Administration, System Deployment, Visio, Enterprise Architecture, ITIL, Information Security, Solaris
Education
University of Maryland University College 2009 — 2011
MS, Information Assurance
Osmania University 1993 — 1994
Masters, MIS
Navy Federal Credit Union 1989 - 2007
Skills
Banking, Retail Banking, Loans, Vendor Management, Sales, Credit, Team Building, Management, Leadership, Program Management, Business Analysis, Account Management, Risk Management, Marketing, Customer Service, Mortgage Lending
Education
Old Dominion University 2008 — 2011
Bachelor's degree, Psychology
Navy Federal Credit Union March 2013 - Present
Navy Federal Credit Union August 2010 - Present
Ruth's Chris Steak House April 2005 - Present
Skills
Credit, Loans, Mortgage Lending, Customer Service, Microsoft Excel, Financial Analysis, PowerPoint, Data Entry, Finance, Sales, Outlook, Microsoft Word, Microsoft Office, Banking, Team Building, Leadership, Time Management, Teamwork, Team Leadership, Customer Satisfaction
Education
Old Dominion University 2005 — 2011
BSBA, Finance
Navy Federal Credit Union July 2011 - Present
Career Management Center January 2008 - December 2011
Education
Old Dominion University 2007 — 2011
Bachelor of Science (B.S.), Accounting and Finance
Navy Federal Credit Union July 2010 - Present
Skills
Mortgage Lending, Mortgage Banking, Customer Service, Retail Banking, Financial Analysis, Process Improvement, Microsoft Word, Banking, Financial Risk, Change Management, Commercial Banking, Microsoft Excel, Branch Banking, Loans, Refinance, Credit, Commercial Lending, Risk Management, Loan Servicing, Vendor Management, Microsoft Office, Consumer Lending, Credit Cards, Credit Risk, Credit Analysis, Branch Management, Bank Secrecy Act, Small Business Lending, Loan Origination, PowerPoint, Underwriting, Budgets, Team Building, Outlook
Education
Forgan High School 1955 — 1966
Oklahoma Panhandle State University
Wright Patt Credit Union May 2012 - Present
Navy Federal Credit Union August 2011 - April 2012
Skills
Mortgage Lending, Loans, Loan Origination, Credit, Mortgage Banking, Banking, Refinance, Credit Analysis, Consumer Lending, FHA, Residential Mortgages
Education
Pensacola Christian College 2004 — 2008
Bachelor of Arts (BA), Broadcast Journalism
Navy Federal Credit Union November 2014 - Present
Georgio's Pizza June 2007 - November 2014
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Public Speaking, Leadership, Teamwork, Research, Social Media, Data Entry
Education
University of West Florida - College of Business 2011 — 2014
Bachelor's degree, Finance, General
Pensacola Junior College 2007 — 2010
Associate of Arts (A.A.), General Studies
University of West Florida
Busines
Navy Federal Credit Union January 2005 - Present
Education
Old Dominion University 1986 — 2001
Marketing and Psychology
Navy Federal Credit Union August 2008 - Present
Carahsoft Technology Corp. 2008 - 2008
SunTrust Bank 2005 - 2007
Skills
Sales, Management, Bank Secrecy Act, Consumer Lending, Lotus Notes, Marketing Research, Finance, Online Research, Government Contracting, Adobe Acrobat, Microsoft Office, Microsoft Excel, Outlook, Acess, USA PATRIOT Act, Quality Control, Quality Assurance, Business Analysis, Requirements Analysis, Requirements Gathering, Business Requirements, User Acceptance Testing
Education
George Mason University - School of Business 2005 — 2008
Bachelor of Science (BS), Marketing
George Mason University - School of Business 2005 — 2008
Bachelor’s Degree, Management
Northern Virginia Community College 2003 — 2005
Associate of Science (AS), Business Administration, Management and Operations
Navy Federal Credit Union October 2013 - Present
Human Resources Consulting, Inc. (HRCI) June 2010 - June 2011
DP Technology Services, Inc. October 2008 - December 2009
Healthcare Resolution Services, Inc. (HRCS) June 2006 - October 2008
Skills
Government Contracting, DoD, Microsoft Office, Analysis, Process Improvement, Requirements Analysis
Education
Park University
Master of Business Administration (MBA), Finance, General
Park University
Bachelor of Science (BS), Management/Human Resources
Park University
Associate of Science (AS), Management/Accounting
Navy Federal Credit Union March 2006 - Present
Skills
Customer Service, Microsoft Office, Banking, Leadership, Microsoft Word, PowerPoint, Project Management, Process Improvement, Financial Analysis, Team Leadership
Education
Booker T Washington High School
Pensacola Junior College