Navy Federal Credit Union
Navy Federal Credit Union is a US credit union headquartered in Vienna, Virginia, chartered and regulated under the authority of the National Credit Union Administration. Navy Federal is the largest natural member credit union in the United States, both in asset size and in membership. Designated CEO: Mary McDuffie (18 Jan 2019–) CEO: Cutler Dawson (5 Dec 2004–18 Jan 2019) Customer service: 00 800 0842 6328 Headquarters: Vienna, Virginia, United States Members: 8,121,667 (Q3, 2018) Number of locations: 300
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Navy Federal Credit Union Employees
Navy Federal Credit Union July 2014 - Present
Navy Federal Credit Union August 2011 - July 2014
University of West Florida July 1996 - August 2011
US Navy March 1985 - March 1994
Skills
Java, Microsoft SQL Server, SQL, Software Development, XML, Databases, Microsoft Office
Education
University of West Florida 2009 — 2013
MS, Software Engineering
University of West Florida 1995 — 1996
BS, Computer Science
Chapman University 1993 — 1994
Computer Science
Montana State University-Bozeman 1978 — 1984
BS, Social & Criminal Justice
Hotel and Lodging Association of Greater Kansas City August 2013 - Present
Pioneer Performance Group January 2002 - Present
Pioneer Performance Group January 2002 - Present
University of Phoenix 2002 - 2009
Navy Federal Credit Union January 1993 - April 2000
U. S. Marine Corps 1978 - 1999
Skills
Coaching, Leadership Development, Business Process..., Personal Development, Public Speaking, Leadership, Workshops, Executive Coaching, Organizational..., Motivational Speaking, Small Business, Team Building, Training, Staff Development, Management, Higher Education, Program Management, Analysis, Resume Writing, Performance Management, Management Consulting, Team Leadership, Workshop Facilitation, Budgets, Time Management, Career Development, Employee Training, Conflict Resolution, Organizational..., Instructional Design, Career Counseling, Training Delivery, Management Development, MBTI, Executive Development, Adult Education, Emotional Intelligence, Business Coaching, Consulting, Performance Improvement, Interviews, Change Management, Group Dynamics, Situational Leadership, Strategic Partnerships, Strategic Planning, Mentoring
Education
Marymount University 1993 — 1995
MS, Management for Organizational Effectiveness
United States Naval Academy 1974 — 1978
BS, Operations Analysis
Porter-Gaud School 1972 — 1974
University of Phoenix
Instructor
Pepco Holdings, Inc. June 2014 - Present
QuTech (CMS Contractor) December 2013 - Present
UMUC (Randstad Technologies) December 2012 - Present
Navy Federal Credit Union 2011 - 2012
Skills
IT Operations, Banking, Customer Service, Troubleshooting, Credit, Software Documentation, Process Improvement, CRM, Access, Time Management, Outlook, Microsoft Excel, Analysis, Microsoft Word, Consumer Lending, Microsoft Office, PowerPoint, Teamwork, Customer Experience, Loans, Sales, Retail, Administration, Help Desk Support, Call Centers, Retail Banking, Technical Support, Data Entry, Windows 7, Active Directory, Financial Analysis, Vendor Management
Education
Northern Virginia Community College 2010 — 2011
Morgan State University 2007 — 2008
American Rim Supply June 2014 - Present
Navy Federal Credit Union February 2012 - March 2014
Sears Holdings Corporation October 2008 - December 2011
Bush Construction May 2006 - June 2008
Education
MiraCosta College 2010 — 2014
English Language and Literature, General
Carlsbad Village Academy 2002 — 2006
High School Diploma
Nissan Motor Corporation October 2014 - Present
Nissan Motor Corporation March 2014 - October 2014
Navy Federal Credit Union January 2013 - June 2013
Exelis August 2012 - January 2013
Mopec, Inc May 2011 - November 2011
SMV Law Offices May 2010 - August 2010
Skills
Research, Logistics, Purchasing, Supply Chain Management, Litigation, Manufacturing, Economics, Process Improvement, Government, Analysis
Education
Michigan State University 2007 — 2011
Bachelor of Arts (B.A.), Political Theory and Constitutional Democracy
James Madison College of Public Affairs Class of 2011 2007 — 2011
Bachelor of Arts, Political
Middle East Technical University - AnkaraKoc University - Istanbul
Middle East Technical University - AnkaraKoc University - Istanbul
Navy Federal Credit Union March 2014 - Present
Kelly Services 2009 - 2012
BK Contracting, LLC 1998 - 2009
Skills
•Provide..., •Operate desktop..., •Schedule and..., Data Entry, Human Resources, Payroll, QuickBooks, Invoicing, Time Management, Management, Microsoft Office, Interviews, Administration
Education
Mountain State University 2002 — 2004
Associate of Science (AS), Business Administration and Management, General
Multicultural Community Service November 2014 - Present
Barnes & Noble August 2013 - September 2014
American Heritage Society June 2013 - August 2013
Navy Federal Credit Union January 2007 - August 2009
Quality Inn June 2006 - December 2006
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Research, Microsoft Excel, Public Speaking, Leadership, Social Media, Photoshop, Facebook, Social Networking
Education
University of Maryland College Park 2011 — 2013
Bachelor of Arts (B.A.), American History (United States)
Montgomery College
Associate of Arts (A.A.), General Studies
Navy Federal Credit Union September 2011 - Present
SunTrust Mortgage August 2010 - September 2011
BB&T Mortgage 2007 - 2010
MEFC 2003 - 2007
Skills
Mortgage Banking, Loans, Mortgage Lending, Credit, Residential Mortgages, Loan Origination, Credit Analysis, VA loans, First Time Home Buyers, Investment Properties, Real Estate Financing, Foreclosures, Residential Homes, Real Estate, Team Building, Sales, Refinance, FHA, FHA financing, Government Loans, Microsoft Office
Education
Northern Virginia Community College 1996 — 1998
Messiah College 1995 — 1996
Accounting
Fayez & Ramos, PLLC January 2014 - Present
Red Hot & Blue Restaurants, Inc. October 2012 - January 2014
Law Offices of Nader Hasan 2010 - 2012
Navy Federal Credit Union July 1998 - July 2008
Skills
Legal Research, Pleadings, Legal Writing, Legal Assistance, Family Law, Catering, Food Service, Vending, Marketing, Business Development, Events, Event Planning, Networking, Courts, Microsoft Office, Public Speaking, Building Relationships, Employee Relations, EEO, Human Resources, Professional..., Professional Mentoring, Social Networking, Corporate Social..., Social Entrepreneurship, Sales, Direct Sales, Professional Network, Investment Banking, Consumer Lending, Community Outreach, Corporate Communications, Communication Skills, Interpersonal..., Business Analysis, Event Management, Business Networking, Fundraising, Social Media Marketing, Nonprofits, Small Business, Email Marketing, Entrepreneurship
Education
Marymount University
Business, Management, Marketing, and Related Support Services
Navy Federal Credit Union April 2013 - Present
Fred’s Ice Cream March 1997 - Present
Residence Inn by Marriott International July 1999 - May 2003
Skills
Credit, Banking, Loans, Microsoft Office, Mortgage Lending, Consumer Lending, Credit Analysis, Customer Service, Loan Origination, Microsoft Excel, Retail Banking, Management, Microsoft Word, PowerPoint, Outlook, Marketing, Team Building, Sales, Underwriting, Fraud Detection, Fraud Prevention, Residential Mortgages, Financial Planning, Credit Management, Credit Unions, NCUA, Asset Management, Asset Allocation, Logistics, Loss Prevention, Coaching, Training & Development, Small Business, Mobile Banking, Research, Strategic Planning, Problem Solving
Education
Towson University
Bachelors of Science; B.S, Sport Management
Montgomery College
Associate of Arts (A.A); A.A, General Studies; General Studies
Navy Federal Credit Union August 2015 - Present
Proximal Systems Corporation February 2015 - Present
Zions Bancorporation August 2008 - July 2015
Zions Bancorporation June 2006 - August 2008
Wells Fargo Bank 2004 - 2006
California Federal Bank (formerly First Nationwide Bank) 1994 - 2003
First Nationwide Bank 1993 - 1994
First Nationwide Bank 1985 - 1993
Skills
Mainframe, Data Center, ITIL, Disaster Recovery, Vendor Management, Program Management, Change Management, Problem Solving, Operating Systems, Customer Relations, Strategic Planning, IT Management, Team Building, Process Engineering, Operations Management, Banking, Team Leadership, Virtualization, Cloud Computing, Coaching, Computer Hardware, IT Strategy, Software Documentation, MS Project, Customer Service, SDLC, IT Audit, Cross-functional Team..., Requirements Analysis, Project Management, MVS, Sarbanes-Oxley Act, Enterprise Architecture, Integration, Business Analysis, PMO, Leadership, Servers, IT Service Management, Security, Business Continuity, Visio, Information Technology, Governance, Storage Area Networks, Management, IT Operations, Quality Assurance, Technical Support, HP
Education
San Francisco State University 1984 — 1988
Computer Science, Psychology
Monterey Peninsula College 1978 — 1980
Computer Science
Harness, Dickey and Pierce P.L.C. April 2015 - Present
Berry, Appleman & Leiden January 2015 - April 2015
Giesecke & Devrient June 2014 - December 2014
Goel & Anderson, LLC February 2014 - April 2014
Navy Federal Credit Union June 2012 - August 2012
Legal Services of Northern Virginia August 2011 - September 2011
BB&T December 2006 - April 2011
BB&T September 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Legal Assistance, Legal Research, Corporate Law
Education
Marymount University 2009 — 2011
Bachelor of Arts in Business Administration, Specialized in Paralegal Studies
Northern Virginia Community College 2006 — 2009
Associates in Business Administration, Business Administration, Management and Operations
Robert E Lee High School 2002 — 2006
High School Diploma
Navy Federal Credit Union December 2013 - Present
Navy Federal Credit Union May 2008 - December 2013
Navy Federal Credit Union January 2006 - August 2008
E*TRADE Financial April 2000 - July 2002
Skills
Mobile Banking, Banking, Internet Banking, Consumer Lending, Customer Service, Loans, New Business Development, Loss Mitigation, Call Center, Enterprise Risk..., Leadership, Strategy, Analytics, Branch Banking, Management, Retail Banking, Call Centers, Risk Management, Process Improvement, Product Management, Credit, Payments, Business Analysis, User Experience, Credit Unions, Mobile Devices, Mobile Payments, Executive Management, Credit Cards, Financial Services
Education
Marymount University
Navy Federal Credit Union January 2011 - Present
Skills
Banking, Mortgage Lending, Loan Origination, Refinance
Education
Marymount University
Bachelor of Business Administration (BBA)
Common Securitization Solutions May 2015 - Present
Navy Federal Credit Union August 2009 - May 2015
CherryRoad Technologies March 2008 - August 2009
Freddie Mac August 2000 - October 2007
Booz Allen Hamilton April 1989 - August 2000
Skills
PMP, SDLC, Program Management, PMO, Process Improvement, Integration, Change Management, Quality Assurance, Project Management, Software Development, Testing, Project Planning, User Acceptance Testing, Management Consulting, Software Quality..., Vendor Management, Requirements Analysis, Business Intelligence, Analysis, Six Sigma, CRM
Education
Marymount University 1996 — 2000
BA, Liberal Studies
The George Washington University - School of Business
Master's Certificate, Information Technology Project Managment
Villanova University
Certificate, Six Sigma Green Belt
Navy Federal Credit Union July 2010 - Present
Capital One December 2000 - July 2010
Education
Nassau Community College
Associate's degree, Accounting & Elecrtrical Engineering Technology
State University of New York College at Old Westbury
BS/MS Program, Accounting
Booz Allen Hamilton April 2015 - Present
Emagine IT September 2013 - April 2015
Navy Federal Credit Union November 2010 - August 2013
Navy Federal Credit Union June 2008 - October 2010
Skills
Microsoft Office, Customer Service, Project Management, PeopleSoft, Microsoft Excel, SDLC, Access, PowerPoint, Microsoft Word, Requirements Analysis, Human Resources, Process Improvement, SharePoint, Training, Data Analysis, Technical Writing, Analysis, Software Documentation, Leadership, Research, Visio, Business Analysis, Risk Management, Requirements Gathering, Program Management, Vendor Management, Information Technology, Enterprise Architecture, Testing, Quality Assurance, SQL
Education
Marymount University 2009 — 2013
Master of Science (M.S.), Information Technology
Marymount University 2009 — 2013
Master of Business Administration (M.B.A.)
Virginia Tech 2004 — 2008
Bachelor of Arts (B.A.), International Relations and Affairs and French with a Minor in Business Leadership, Cum Laude
Ahni & Zoe by Creative Memories November 2013 - Present
Home-based Creative Memories Business March 2008 - Present
Accenture 1998 - 2008
Navy Federal Credit Union 1997 - 1997
Education
Miami University 1994 — 1998
B.S. in Business, Marketing & Organizational Behavior
IBM Watson Research Center March 2010 - Present
Navy Federal Credit Union July 2009 - March 2010
FedEx Ground January 2008 - June 2009
Robert Bosch May 2005 - July 2006
Skills
Java, Cognos, TM1, Hadoop, Struts, Hibernate, Spring, XML, Web Applications, EJB, Microsoft SQL Server, Requirements Gathering, Java Enterprise Edition, C++, Solr, SQL PL, OOP
Education
National Institute of Technology Warangal 2001 — 2005
Bachelor of Technology (B.Tech.)
Navy Federal Credit Union October 2014 - Present
Navy Federal Credit Union March 2014 - October 2014
Navy Federal Credit Union November 2012 - March 2014
PNC July 2010 - July 2012
Skills
Research, Financial Analysis, Information Security, Event Management, Operations Management, Leadership, Time Management
Education
Northern Virginia Community College 2007 — 2009
Business Administration and Management, General
Montgomery College
Criminal Justice/Law Enforcement Administration
ASM Research July 2014 - Present
Navy Federal Credit Union October 2013 - May 2014
Intelligent Decisions June 2011 - June 2013
QinetiQ North America November 2006 - June 2011
Northrop Grumman Corporation June 2006 - November 2006
US Navy FITCPAC San Diego October 2003 - June 2006
US Navy NSGA Naples October 2000 - October 2003
US Navy USS Vincennes CG-49 May 1997 - June 2000
Skills
Information Security, CISSP, Information Assurance, CEH, Network Security, Microsoft Office, Computer Security, ITIL v3 Foundations..., Customer Service, Integration, Microsoft Excel, PowerPoint, Cyber Defense, CHFI, Microsoft Word, Vulnerability Management, NIST, Disaster Recovery, Security, Firewalls, Penetration Testing, Vulnerability Assessment, Nessus, Visio, ISSM, Servers
Education
Strayer University 2009 — 2011
MBA, Information Systems Management
National University 2004 — 2006
BS Computer Information Systems, Networking, Web development, Database
Keewenaw Brewing Company November 2014 - Present
Down Wind Sports Hougton MI March 2011 - Present
Favorites Silk Screening April 2010 - January 2012
Michigan Technological University and Talon Technologies August 2010 - June 2011
Navy Federal Credit Union April 2008 - January 2009
Fairfax County Park Authority August 2007 - October 2008
REI April 2007 - August 2007
Skills
Mechanical Engineering, Lean Six Sigma, CAD, Solidworks, AutoCAD, Microsoft Excel, Sales, Engineering, Microsoft Office, Manufacturing, Bicycle, Product Design, Mountain Biking, Sports, Screen Printing, Apparel
Education
Michigan Technological University 2014 — 2014
Control logic and, Electrical and Electronics Engineering, 3.0
Michigan Technological University 2007 — 2012
Bachelor of Science (BS), Mechanical Engineering
Norwegian American Hospital 2014 - Present
Self-employed April 1994 - December 2013
U.S. Bank 1991 - 1994
West Bend Savings Bank 1989 - 1991
Navy Federal Credit Union August 1988 - June 1989
Northwestern Mutual August 1985 - August 1986
Skills
Type 65 WPM, Microsoft Office, Microsoft Word, Editing, Legal Documents, Case Management, Proofreading, Organizational..., Outstanding..., Fundraising, Community Outreach, Microsoft Excel, Time Management, Superior Organization, Outstanding people..., Outstanding leadership, Training, Social Media, LexisNexis, Legal Research, Legal Analysis, Legal Writing, Legal Terminology, Legal Correspondence, Superior Work Ethic, Outstanding time..., Multi Tasking, Various Computer..., Legal Translation, Leadership
Education
National Paralegal College 2012 — 2013
Associate's degree, Paralegal Studies
Self May 2010 - Present
ServiceLink June 2011 - December 2012
Reliance First Capital February 2011 - May 2011
The GEO Group, Inc. June 2010 - February 2011
AutoNation, Inc. October 2009 - May 2010
Navy Federal Credit Union April 2005 - October 2008
United States Navy August 2000 - August 2004
Skills
Analysis, CRM, Team Building, Market Research, Management, Training, Project Planning, Finance, Program Management, Integration, Business Analysis, New Business Development, Quality Assurance, Security, Sales
Education
National University 2013 — 2014
Master of Accountancy, Accounting and Business/Management
American Military University- School of Security and Global Studies 2007 — 2010
Intelligence Studies, Intelligence Studies (Operations and Collection)
Navy Federal Credit Union July 2015 - Present
United States Air Force March 2014 - Present
PNC February 2013 - March 2014
Xerox June 2012 - August 2012
Capital One January 2011 - June 2012
Paysolve Financial Services March 2010 - December 2010
Skills
Analytical Abilities, Team Leadership, Punctual, Analytical Skills, Microsoft Office, Analysis, Customer Service, Financial Analysis, Budgets, Banking, Finance, Outlook, Payroll, Six Sigma, Software Documentation, Windows, Microsoft Excel, Research, Leadership, PowerPoint, Process Improvement, Event Planning, Project Management, Management, Sales, Team Building
Education
University of Maryland University College 2013 — 2016
Information system, Management Information Systems, General
Montgomery College 2010 — 2013
None yet, Accounting
Wesley College 2009 — 2010
Navy Federal Credit Union May 2013 - Present
Premier Home Loans January 2007 - January 2014
PREMIER HOME LOANS January 2007 - January 2014
Premier Home Loans January 1999 - January 2014
Koala Financial January 2011 - April 2012
Koala Financial January 2011 - April 2012
KOALA FINANCIAL January 2011 - April 2012
Liberty Tax Service January 2009 - April 2011
PACIFIC FIDELITY FUNDING, CORP January 2008 - September 2009
Pacific Fidelity Funding, Corp January 2008 - August 2009
Skills
Quickbooks, Excel, Accounting, Tax, Tax Preparation, Mortgage, Mortgage Lending, Loans, Small Business, Banking, Management, Finance, Marketing Strategy, QuickBooks, REO, Financial Analysis, Financial Reporting, Short Sales, Budgets, Microsoft Excel, Real Estate, FHA
Education
Point Loma Nazarene University 1988 — 1990
BA, Business Administration
National University 2009 — 2011
Masters, Accountancy
National University 2009 — 2011
M.A, Accountancy
State of California Department of Real Estate 1998 — 1999
Bachelor of Arts, Business Administration and Management, General
Point Loma Nazarene University 1987 — 1990
B.A, Business Administration
Navy Federal Credit Union April 2007 - May 2009
Capitol City Bank & Trust Company December 2000 - April 2007
US Small Business Administration September 1999 - September 2000
Wachovia Bank March 1996 - September 1999
Wachovia Bank December 1991 - March 1996
GMAC 1985 - 1991
Skills
Loans, Credit
Education
Morris Brown College 1978 — 1982
BS, Business Administration
Nadeus Consulting Group, LLC May 2007 - Present
LS3 Technologies, Inc. December 2007 - September 2011
LS3 Technologies, Inc. December 2007 - September 2011
Navy Federal Credit Union December 2005 - July 2007
Countrywide Home Loans March 2002 - May 2007
PNC Bank 2006 - 2007
PNC Bank 2006 - 2007
Skills
Change Management, Human Resources, Program Management, Organizational..., Training, Visio, Leadership Development, Management, Analysis, Performance Management, Security, Software Documentation, Strategy, Integration
Education
Morgan State University 2009 — 2012
Masters
Strayer University 2007 — 2008
MBA
University of California, Irvine 1994 — 1998
BA
McKinley Avenue Elem
WEB
Navy Federal Credit Union July 2013 - Present
BLFeigel.com August 2004 - Present
XO Communications October 2007 - July 2013
Julia Reich Design September 2007 - December 2007
Carrier Corporation June 2004 - October 2007
SUNY Fredonia March 2007 - May 2007
Chautauqua Institution February 2007 - May 2007
The Leader August 2005 - May 2007
Skills
Graphic Design, Front-end Development, Microsoft Office, Adobe Creative Suite, Web Standards, Web Design, SharePoint, Web Development, Art Direction, Responsive Web Design, User Experience, User Interface Design, Typography, Corporate Branding, Corporate Identity, Project Coordination, Creative Strategy, Information Architecture, Visual Design, WordPress, Eloqua, Ektron, Project Management, HTML/CSS, Digital Illustration, Design logos, Icons, Dreamweaver, Email Marketing, Marketing, Layout, Online Marketing, Illustrator, Front-end, InDesign, Graphics, Brochures, Logo Design, CSS, Advertising, CMS, Online Advertising, Photoshop, Posters, User Interface, Branding & Identity, Illustration, Newsletters
Education
State University of New York College at Fredonia 2004 — 2007
BFA, Graphic Design
Mohawk Valley Community College 2002 — 2004
AAS, Graphic Communications
Gymboree March 2015 - Present
Fresh Produce Holdings LLC August 2013 - April 2014
Navy Federal Credit Union March 2012 - August 2012
Gap Inc./Gap January 1985 - January 2005
Skills
Onboarding, Recruiting, Leadership Development, Sourcing, Talent Acquisition, Applicant Tracking..., Succession Planning, Talent Management, Employee Relations, Training, Leadership, Hiring, Team Building, Human Resources, Employee Training, New Hire Orientations, Performance Management, Interviews, Loss Prevention, Store Management, Driving Results, Profit, Visual Merchandising, Retail, New Store Openings, Merchandising, Store Operations, District Management, Associate Development, Big Box, College Recruiting, Inventory Control, Merchandise Planning, Multi-unit, New Store Development, Retail Sales, Shrinkage, Multi-Unit, Trend Analysis
Education
Mississippi University for Women 1981 — 1984
BS, Clothing, Textiles and Fashion Merchandising
Pensacola Catholic High
Logistics Support, Inc July 2012 - Present
Orbis, Inc. May 2010 - June 2012
DRS Technologies, Inc. November 2005 - March 2010
Navy Federal Credit Union 2001 - March 2007
US Navy August 1977 - September 2005
Skills
Systems Engineering, Security Clearance, Military, Program Management, Government, Proposal Writing, Requirements Analysis, Integration, Process Improvement, Process Engineering, Corporate Governance, Strategic Planning, Navy
Education
Massachusetts Institute of Technology 2001 — 2001
Submarine Design Course
Marymount University 1988 — 1989
Master of Business Administration (MBA), Accounting and Finance, 3.9
Vanderbilt University 1973 — 1977
Bachelor of Science (BS), Engineering Science
Stratford University January 2013 - Present
Potomac College June 2012 - Present
Navy Federal Credit Union August 2007 - Present
Industrial and General Insurance PLC August 2000 - December 2006
Skills
Analysis, Leadership, Business Analysis, Financial Analysis, Management, Coaching, Project Management, Human Resources, Budgets, Program Management, Risk Management, Operations Management, Accounting, Microsoft Excel, Policy, Performance Management, Strategic Planning, Team Building, PowerPoint, Customer Service, Project Planning, Microsoft Office, PeopleSoft, Research, Negotiation, Auditing, Organizational..., Access, Business Process, Business Process..., Insurance, Employee Relations, Training, Process Improvement, Data Analysis, Public Speaking, Leadership Development, Microsoft Word, Nonprofits, Business Process..., University Teaching
Education
Marymount University 2013 — 2015
Master of Science (M.S.), Information Technology
The George Washington University 2013 — 2013
Certificate in Business Analysis-How to Gather & Document User/ Data Requirements, Business Analysis
Marymount University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration, 3.93/4.00
Marymount University 2008 — 2010
Graduate Certificate, Business Management, 4.00/4.00
Navy Federal Credit Union November 2014 - Present
Colombo Bank February 2013 - January 2014
Chevy Chase Bank October 2007 - September 2010
Chevy Chase Bank July 2004 - October 2007
Chevy Chase Bank July 1997 - October 2007
Chevy Chase Bank July 1998 - September 2007
Chevy Chase Bank July 1994 - July 1997
Skills
Loans, Mortgage Lending, Credit, Underwriting, Financial Services, Banking, Real Estate, Mortgage Underwriting, Lines Of Credit, Analysis, Commercial Lending, Credit Analysis, Mortgage Banking
Education
University of the District of Columbia 1992 — 1998
mba, master degree business administration
Marquette University 1978 — 1982
Bachelor of Arts Degree, Economics
Gonzaga High School 1974 — 1978
AECOM December 2010 - Present
Navy Federal Credit Union June 2001 - January 2011
Mastech April 1998 - March 2001
Pulse Electronics Corporation April 1997 - April 1998
Fujitsu Philippines Global Delivery Center April 1995 - April 1997
Skills
Active Directory, Cisco Technologies, Linux, Windows Server, Data Center, Project Management, Network Security, Program Management, Disaster Recovery, Virtualization, Business Analysis, Servers, Switches, Network Administration, SDLC
Education
The George Washington University 2012 — 2013
Accelerated Master of Science, Engineering and Technology Managment
Mapua Institute of Technology 1990 — 1994
Bachelor of Science (BS), Electronics and Communications Engineering
st. joseph academy
Navy Federal Credit Union August 2010 - Present
Freddie Mac January 2009 - August 2010
Management Sciences for Health October 2008 - July 2009
Trans African Management Institue July 2007 - August 2008
Skills
Data Entry, Time Management, Microsoft Excel, Microsoft Word, Teamwork, Non-profits, Strategic Planning, Outlook, Event Management, Access, Management, Accounting, Human Resources, Nonprofits, Customer Service, Finance, Microsoft Office, Research
Education
Makerere University 2004 — 2007
Bachelor in Social Science
Navy Federal Credit Union March 2012 - Present
Navy Federal Credit Union February 2010 - March 2012
Nortel Government Solutions 2006 - 2007
Skills
Microsoft Office, Customer Service, PowerPoint, Banking, Microsoft Word, Leadership, Analysis, Finance, Management, Business Analysis
Education
Marymount University 2003 — 2007
Business Administration, Economics
Marymount University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Economics
First Command Financial Services January 2015 - Present
University of Florida January 2014 - August 2015
Stratford University October 2011 - March 2013
Computer Sciences Corporation (CSC) March 2008 - August 2011
Defense Information Systems Agency (DISA) September 2004 - December 2007
US Navy October 1997 - December 2007
Navy Federal Credit Union 2002 - 2007
US Navy June 1983 - September 1997
Woodlake Realty January 1979 - December 1982
Skills
Project Management, Defense, Security Clearance, Information Systems, SOA, Leadership, Top Secret, Business Development, Social Media, Customer Service, Bed & Breakfast..., Bed & Breakfast Inn Chef, Government Contracting, IT Strategy, Leadership Development, Human Resources, Enterprise Software, Process Improvement, Cloud Computing, Business Process..., Management, Training, Integration, Project Planning, CRM, Operational Planning, Computer Security, PMP, Policy, Information Security
Education
University of Florida 2014 — 2015
Graduate Certificate, Personal & Family Financial Planning
Stratford University 2011 — 2013
B.A. & A.A.S., Hospitality Management & Advanced Culinary Arts
Naval Postgraduate School 1986 — 1988
MS, Computer Science
Navy Officer Candidate & Surface Warfare Officer School 1983 — 1983
Commission, U.S. Navy
University of Florida - Warrington College Of Business 1974 — 1978
BSBA, Banking & Finance
Marine Corps Community Services September 2008 - Present
Navy Federal Credit Union 2006 - 2008
United States Marine Corps 1999 - 2003
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Research, Outlook, Teaching, Public Speaking, Budgets, Training, Leadership, Finance, Government, Program Management, Security Clearance, Military Experience, Military Operations, Operational Planning, Leadership Development, Team Building
Education
National University 2013 — 2015
Master of Business Administration, Organizational Leadership and Development
National University 2010 — 2013
Bachelor of Business Administration, Finance
International Monetary Fund November 2011 - Present
International Monetary Fund October 2005 - November 2011
Navy Federal Credit Union December 2003 - September 2005
Navy Federal Credit Union March 2000 - December 2003
Navy Federal Credit Union January 1998 - November 1999
Navy Federal Credit Union January 1996 - January 1998
Navy Federal Credit Union May 1993 - January 1996
Education
Michigan State University
Master of Arts, Facilities Design & Management
University of Wisconsin-Madison
Bachelors of Science, Interior Design
Marine Federal Credit Union November 2012 - Present
Marine Corps Community Services May 2010 - May 2011
Navy Federal Credit Union January 2009 - May 2010
Pacific Marine Credit Union February 2006 - July 2008
Key Mortgage Group, Inc. October 2001 - February 2006
Skills
Real Estate, Public Speaking, Word, Audit, Microsoft Word, Auditing, Management, Strategic Planning, Access, Budgets, Consumer Lending, Coaching, Credit, Finance, Financial Analysis, Risk Management, Team Building, Team Leadership, Training
Education
National University 2006 — 2010
BBA, Business, Finance, Economics
Combined Maritime Forces October 2012 - October 2013
USS Harry S. Truman (CVN75) March 2011 - September 2012
USS Doyle (FFG 39) August 2008 - February 2011
Navy Federal Credit Union July 2007 - January 2008
Skills
Navy, Military Operations, Intelligence Analysis, Military Training, Security Clearance, Military Experience, Operational Planning, Maritime, Defense, Force Protection, Counterinsurgency, C4ISR, Military Logistics, Special Operations, Leadership, Emergency Management, Information Assurance, Program Management, Physical Security, Active DoD Secret..., Military Affairs, Tactics, Homeland Security, Organizational..., Instructor-led Training, Systems Engineering, Intelligence, Supervisory Skills, Counterterrorism, Interagency Coordination, Maintenance Management, Contingency Planning, DoD, Top Secret
Education
Marquette University 2003 — 2007
Broadcast and Electronic Communication, Broadcast Journalism
Seoul American High School, Seoul Korea 2000 — 2003
Roosevelt Roads High School, Puerto Rico 1998 — 2000
Navy Federal Credit Union October 2011 - Present
Marymount University November 2007 - October 2011
MAD Publications September 2004 - June 2006
Skills
Project Management, Microsoft Excel, Financial Analysis, Financial Modeling, DCF Valuation, Valuation Modeling, LBO, Accretion/dilution, Leveraged Finance, Statistical Modeling, Data Analysis, Accounts Receivable, Corporate Finance, Strategic Planning, Business Analysis, Valuation
Education
Marymount University 2009 — 2011
MBA
Marymount University 2007 — 2008
Master Certificate, Project Management
Catholic University of Central Africa, Yaounde, Cameroon 2002 — 2005
BA, Marketing
Navy Federal Credit Union October 2015 - Present
Wells Fargo June 2011 - October 2015
Capital One April 2006 - June 2011
Skills
Credit, Customer Service, Loans, Social Media, Banking
Education
University of Maryland Baltimore County 2015 — 2017
Bachelor of Arts (B.A.), Political Science and Government
Montgomery College 2011 — 2014
Associate of Arts (A.A.), General Studies
Navy Federal Credit Union February 2008 - Present
First Horizon Home Loans Mid-Atlantic Region June 2004 - June 2007
First Horizon Home Loans Mid-Atlantic Region June 2000 - June 2004
First Guaranty Mortgage Corp May 1997 - May 2000
Network1/UNMC/Kislak Mtg Fairfax, Va July 1995 - May 1997
First Franklin Financial Corp. McLean, Va May 1991 - June 1995
Washington Mtg. Financial Group Vienna, Va May 1989 - May 1991
Skills
Loans, Mortgage Lending, Customer Service, Analysis, Loan Servicing, Underwriting, Loan Origination, Mortgage Banking, Training, Residential Mortgages, Credit
Education
Marymount University
Business Management
Cartus November 2014 - Present
Fairfield County Bank August 2014 - November 2014
Adelaide Environmental October 2013 - May 2014
Cartus May 2013 - June 2013
Cartus April 2013 - May 2013
Paris and Company March 2012 - March 2013
Eastern Account System, Inc. July 2011 - February 2012
Paris & Company May 2011 - July 2011
Navy Federal Credit Union July 2010 - December 2010
Pnc Bank Corp January 2010 - July 2010
Skills
Microsoft Office, Telephone Skills, Multitasker, Telecommunications, Avaya, Lotus Notes, Fast Learner, Cash Handling, Organizing, Microsoft Works, Phone Etiquette, Answering Phones, Phone Skills, Management
Education
Naugatuck Valley Community College 2012 — 2012
Associate of Science (A.S.), Animation, Interactive Technology, Video Graphics and Special Effects
Danbury High School 2004 — 2008
Tercon Consulting December 2014 - Present
Navy Federal Credit Union May 2014 - November 2014
CACI International Inc December 2012 - February 2014
TMNcorp July 2012 - December 2012
Global Adaptation Institute January 2011 - June 2012
Direct Impact April 2010 - September 2010
Public Strategies, Inc. November 2009 - April 2010
Gabriella New York May 2008 - August 2008
Manhattan College June 2006 - March 2007
ABC Radio May 2006 - September 2006
Skills
Media Relations, Email Marketing, Public Relations, Salesforce.com, Social Media, Newsletters, Social Media Marketing, Web Analytics, Event Planning, Constant Contact, Advertising, SEO, Final Cut Pro, Social Media Outreach, PowerPoint, Google Analytics, Community Outreach, Copywriting, Adobe Creative Suite, Social Media Measurement, SharePoint, Nonprofits, Content Strategy, New Media, Mobile Marketing, Vertical Response, Photoshop, Political Campaigns, Microsoft Excel, Microsoft Word, Copy Editing, Print Publication Design, New Media Marketing, Website Updating, Hootsuite, Vocus, MailChimp, MS Publisher, Wordpress, Web Content, Web Development
Education
Georgetown University 2010 — 2011
PMI Certification Complete
Manhattan College 2004 — 2008
B.A.
Cardinal Spellman High School 2000 — 2004
NVR, Inc. December 2012 - Present
Navy Federal Credit Union July 2012 - December 2012
Wells Fargo December 2010 - December 2011
BB&T July 2006 - June 2010
Skills
Mortgage Lending, Loan Origination, Loans, Refinance, Mortgage Banking, Loan Closings, Escrow, Post Closing, Credit, Underwriting, Finance, Loan Servicing, Consumer Lending, Residential Mortgages, Commercial Lending, Deposits, FHA, FHA financing, Mortgage Underwriting, Financial Analysis, Banking, Credit Analysis, Small Business Lending, Lines Of Credit, Retail Banking, Cash Management, Cross Selling, Mortgage Servicing, Funding, Commercial Banking, Credit Risk, USDA, VA loans, Branch Banking, Branch Management, Construction Loans, Credit Unions, Financial Services, Home Equity Lines of..., Home Equity Loans, Internet Banking, Notary Public, Real Estate Financing, Relationship Management, Portfolio Management
Education
Marymount University 2010 — 2012
Bachelor of Science (BS), Graphic Design
Northern Virginia Community College 2005 — 2010
Associate of Science (A.S.), General Studies/Psychology
Oakwood Worldwide December 2009 - Present
The Body Shop May 2008 - April 2010
Apple Federal Credit Union August 2006 - October 2008
Navy Federal Credit Union October 2004 - May 2006
Skills
Administrative Work, Leasing, Customer Retention, Customer Support, Customer Service, Retirement Savings, Property Management, Office Administration, Retail Sales, Hospitality, Psychology, Animal Behavior, Reports, Coordinating Events, Coordinating Special..., Consulting, Customer Satisfaction, Sales, Time Management, Budgets
Education
Marymount University 2011 — 2016
Bachelor of Arts (B.A.), Psychology
Northern Virginia Community College 2008 — 2010
Associate of Science (A.S.), General Studies
Navy Federal Credit Union June 2015 - Present
Navy Federal Credit Union February 2013 - June 2015
Modis September 2012 - February 2013
IBM Singapore Pte Ltd June 2000 - May 2012
Bridge Information Systems (Asia-Pacific) / Dow Jones Telerate Asia Pacific June 1993 - May 2000
Skills
Unix, ITIL, Solaris, AIX, Windows Server, Data Center, Service Delivery, Servers, Disaster Recovery, IT Service Management, Integration, Solution Architecture
Education
Mapua Institute of Technology 1982 — 1987
Bachelor's, Electronics & Communications Engineering
Freedom Mortgage Corporation June 2015 - Present
Navy Federal Credit Union February 2015 - June 2015
Live Well Financial September 2014 - February 2015
Lost Coin Productions January 2009 - December 2014
United Family Mortgage August 2008 - October 2014
Town Mortgage June 2006 - August 2008
Peoples Bank of Commerce November 2005 - June 2006
Waterstreet Mortgage March 2002 - November 2005
Highland Bank October 1999 - April 2002
Bremer Bank January 1993 - October 1999
Skills
Mortgage Lending, FHA, Refinance, Mortgage Banking, Reverse Mortgages, Loans, First Time Home Buyers, Real Estate, Residential Homes, Banking, Finance, Property, Sales, Loan Origination, VA Loans, Credit
Education
Minnesota State University, Mankato 1979 — 1984
BS, Finance, Real Estate, Computer Science
Sartell High School
General
Sam's Club July 2012 - Present
Academic Enrichment Program- Morgan State University October 2010 - May 2012
Connections Education June 2010 - January 2011
Cap Juluca Hotel December 2009 - January 2010
Navy Federal Credit Union June 2009 - August 2009
Anguilla Electricity Company Limited (ANGLEC) August 2005 - April 2006
Skills
Organization Skills, Leadership, Sales, Customer Satisfaction, Customer Service, Strategy, Relationship Building, Time Management, Coaching & Mentoring, Staff Development, Negotiation, Intercultural..., Presentation Skills, Inventory Management, Program Development, Staff Supervision, Public Speaking, Store Management, Social Networking, Team Leadership, Event Management, Event Planning, Microsoft Office, Visual Merchandising, Social Media Marketing, Marketing Communications, Retail, Merchandising, Budgets
Education
Morgan State University 2010 — 2012
MBA, Business Administration and Management, General, 3.9
Morgan State University 2006 — 2010
Bachelor's degree, Human Resource Management, 3.9
Navy Federal Credit Union May 2014 - Present
Navy Federal Credit Union October 2012 - Present
Navy Federal Credit Union 2007 - October 2012
Web Development Company November 2003 - May 2004
Skills
TOGAF, Business Intelligence, SDLC, Business Analysis, Vendor Management, Program Management, Requirements Gathering, Visio, Requirements Analysis, Project Management, Process Improvement, Human Resources, Risk Management, Resource Management, Data Analysis, Project Portfolio..., Business Requirements, SharePoint, Business Process..., PeopleSoft, PMO, Analysis, Software Project..., Business Process, Software Documentation, Management, Cognos, SQL, IT Strategy, Talent Acquisition, Banking, Enterprise Architecture, Data Warehousing, ITIL, Integration, HRIS, Information Technology, Applicant Tracking..., Systems Analysis, User Acceptance Testing, Performance Management, ITIL Certified, Data Modeling, Database Administration, Data Mining, CRM, Getting The Job Done, Leadership, Strategy, PMP
Education
The George Washington University - School of Business
Business Analysis
Marymount University
Business
Punjab Agricultural University 1999 — 2002
MS
Navy Federal Credit Union April 2015 - Present
Kitsap Bank November 2014 - Present
Marriott International May 2013 - September 2014
Metropolitan State University of Denver June 2014 - August 2014
The Ritz-Carlton Hotel Company LLC December 2011 - May 2013
Borders July 2010 - September 2011
RAK Representatives July 2008 - July 2010
Skills
Customer Service, Hospitality, Management, Administrative..., Sales, Hotels, Hospitality Management, Hospitality Industry, Customer Satisfaction, Microsoft Office, Microsoft Word, Front Office, Resorts, Time Management, Hotel Management, Catering
Education
Wayland Baptist University 2013 — 2016
Bachelor's Degree, Business Administration and Management, General
Monterey High School 2000 — 2002
Haynes Elementary
Haynes Elementary
Metropolitan State University of Denver
Metropolitan State University of Denver
Navy Federal Credit Union March 2015 - Present
Navy Federal Credit Union July 2013 - March 2015
The Andrews Institute May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Loans, Banking, Finance, Customer Service, Event Planning, Financial Analysis, Research
Education
Mississippi College 2009 — 2013
Navy Federal Credit Union January 2014 - Present
Rota Animal Welfare League October 2012 - June 2013
University of Cadiz 2010 - 2011
JSC RPA RusBITech September 2010 - November 2010
English First May 2010 - September 2010
Russian Aircraft Corporation MiG May 2009 - June 2009
Pacha Moscow April 2008 - October 2008
Bosco Di Ciliegi May 2006 - September 2006
Jetcom June 2005 - September 2005
Skills
Intercultural..., Public Speaking, Translation, Research, Language Teaching, English, Spanish, Russian, Microsoft Office, Interpreting, Scrapbooking, Foreign Languages, Linguistics, Multilingual, International Relations, Economics, Teaching English as a...
Education
University of Cadiz 2010 — 2012
Master of Business Administration (MBA)
Moscow Photo Academy 2010 — 2010
Photography
Moscow State Linguistic University 2005 — 2010
Economist with the knowledge of Spanish and English, International Economics
Navy Federal Credit Union February 2014 - Present
True Religion Brand Jeans December 2008 - June 2013
Skills
Store Management, Customer Service, Hiring, Sales, Shrinkage, Associate Development, POS, New Store Development, Profit, Merchandise Planning, Inventory Control, Inventory Management, New Store Openings, Driving Results, Loss Prevention, Visual Merchandising, Store Operations
Education
Miami Dade College 2007 — 2010
Associates, Nursing
Keller Williams Realty, Inc. 2014 - Present
Navy Federal Credit Union 2007 - 2011
PFF Bank & Trust 2007 - 2007
WAUSAU Financial Systems 2006 - 2006
WPS Health Insurance 2004 - 2006
Peoples State Bank 2002 - 2004
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Photoshop, Social Media, Teamwork, English, Team Leadership, Time Management, Facebook, Social Networking, Research, HTML, Windows, Leadership, Photography, CSS, Marketing, Sales, Social Media Marketing, Strategic Planning, Budgets, Event Planning, Public Relations, Event Management, Team Building, Teaching
Education
MiraCosta College
Real Estate
National University
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
University of California, San Diego
Structural Engineering
Navy Federal Credit Union March 2015 - Present
Navy Federal Credit Union August 2013 - March 2015
Navy Federal Credit Union November 2011 - August 2013
Skills
Problem Solving, Communication, Highly personable, Strategic Leadership, Team Leadership, Mortgage Lending, Determination, Financial Services, Multi Tasking, Highly Organized &..., Promotes Change, Easily Adaptable, Building Relationships, Integrity, Positivity
Education
Middle Tennessee State University 2008 — 2011
Bachelor of Science (B.S.), Organizational Communication, Cum Laude
Navy Federal Credit Union October 2013 - Present
Navy Federal Credit Union September 2010 - October 2013
Department of Veterans Affairs April 2008 - September 2010
Skills
User Acceptance Testing, Quality Center, Regression Testing, SDLC, Requirements Analysis, Test Planning, System Testing, Software Quality..., Business Analysis, SQL, Quality Assurance, Software Project..., Testing, Agile Methodologies, Scrum, Test Management, Adobe Creative Suite, Graphic Design, HP Quality Center, SharePoint
Education
Middlesex University 1999 — 2003
Visual Communication Design- Graphic Design, Major
Mayo College Girls School 1991 — 1999
Navy Federal Credit Union November 2012 - Present
Miller Paving and Construction Corporation February 2012 - February 2013
KCM Group May 2009 - November 2011
B&G Consultants June 2005 - July 2009
Alcatel January 2001 - September 2005
Golden Eagle Insurance Corporation - Liberty Mutual November 1998 - February 2001
ComStream Corporation 1986 - 1998
Skills
Facilities Management, Building Relationships, Staff Planning, Budgeting, New Construction, Tenant Improvements, Vender Qualifying, Estimating & Bid..., Cost Reduction..., Security, Safety Management, Strategic Development, Problem Resolution, Contract Negotiations, Property Management, Team Building, Program Management, Team Leadership, Deployment, Customer Relations, Vendor Management, Space Planning, Project Management, Contract Management, Procurement, Process Improvement, Strategic Planning, Negotiation, MS Project, Construction Management, Risk Management, Facilities Operations, Leadership, RFP, Cross-functional Team..., Business Development, Project Portfolio..., Project Bidding, Professional Services, Corporate Real Estate, Integration, Business Analysis, Proposal Writing, Microsoft Office, Infrastructure, Customer Service, Contractors, Disaster Recovery, Innovation, Outsourcing
Education
National University 1990 — 2009
Ongoing studies, Business and Accounting
University of California, San Diego 2002 — 2008
Ongoing studies, Facility Management
Porter and Chester College 1983 — 1985
Yes, Information Technology Project Management
Navy Federal Credit Union August 2011 - Present
LMI 2010 - 2011
US Navy 2009 - 2010
U.S. European Command 2007 - 2009
Joint Staff 2004 - 2007
Skills
Leadership, Logistics, Supply Chain Management, Strategy, Program Management, Management, Project Management, Process Improvement, Security, International Logistics, Operational Planning, Military Experience, DoD, Security Clearance, Government Contracting, National Security, Military Operations, Defense, Organizational..., Government, Logistics Management, Operations Management, Military, Navy
Education
Joint Forces Staff College 2004 — 2004
Joint Professional Military Education Phase II
Air War College
Dartmouth College - The Tuck School of Business at Dartmouth
Executive Education
National University
Masters of Science, Logistics, Materials, and Supply Chain Management
The College of William and Mary
Bachelor of Arts (B.A.)
Navy Federal Credit Union February 2012 - July 2013
Hilton Worldwide May 2010 - October 2011
AARP June 1999 - June 2009
Eastern Airlines Pilots Variable Plan December 1992 - July 1999
NKA Aurora National Life January 1991 - January 1992
Western Air Lines January 1988 - January 1991
Western Air Lines Inc January 1976 - January 1988
Western Air Lines, Inc 1982 - 1986
Skills
Compliance, 401k, Benefits Administration, Vendor Management, ERISA, Financial Reporting, Defined Benefit, Retirement, Pensions, Insurance, Negotiation, Project Management, Employee Benefits, Team Building, Process Improvement, Mergers & Acquisitions, Leadership, Nonprofits, Analysis, PeopleSoft, HRIS, Strategy, Pension Administration, Policy, Administration
Education
Minnesota State University, Mankato 1968 — 1971
BS, Mathematics
Straight Spouse Network January 2006 - Present
McAssist Virtual Services January 2005 - Present
Main Street Properties December 2014 - June 2015
Thrivent Financial April 2014 - December 2014
Navy Federal Credit Union August 2012 - October 2013
Weichert Realtors June 2003 - December 2006
Academy of Music September 1999 - June 2003
Skills
Mortgage Closing, Real Estate, Editing, Newsletters, Social Networking, Research, Wordpress, writing, SEO, SEO copywriting, Blogging, Marketing, Community Outreach, Management, Email Marketing
Education
Northwestern University
Bachelors, Music Performance, General
Queens College
Master of Science, Education
Manhattan School of Music
Master, Music
Kearney & Company January 2015 - Present
Belleville News-Democrat April 2013 - January 2015
Elantas PDG August 2011 - April 2013
Navy Federal Credit Union October 2010 - August 2011
Regions Financial Corporation June 2007 - October 2010
Skills
Credit, Financial Analysis, Banking, Microsoft Excel, Credit Analysis, Customer Service, Process Improvement, Loans, Accounting, Finance
Education
McKendree University
Master of Business Administration (M.B.A.)
McKendree College 2005 — 2007
Bachelor of Business Administration (BBA), Accounting
Southwestern Illinois College 2003 — 2005
Associate of Arts (A.A.), General Studies
T. Rowe Price April 2014 - Present
T. Rowe Price January 2013 - April 2014
Navy Federal Credit Union 2012 - January 2013
Skills
Data Entry, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Customer Service, English, Python, Facebook, Data Analysis, Social Networking, Teamwork, Sports
Education
Mount Saint Mary's University 2008 — 2012
Bachelor of Science (B.S.), Mathematics
Mount St. Mary's University 2008 — 2012
Bachelor of Science (B.S.), Mathematics
Navy Federal Credit Union February 2014 - Present
Navy Federal Credit Union March 2012 - February 2014
NFCU June 2009 - March 2012
NFCU August 2007 - May 2009
NFCU July 2003 - July 2007
NFCU July 1997 - July 2003
NFCU February 1996 - July 1997
NFCU 1994 - 1996
Response Dynamics, Direct Response Data Management 1987 - 1993
Skills
Vendor Management, Quality Assurance, Business Analysis, Project Management, Team Building, Business Process..., Personnel Management, Conflict Management, Public Speaking, Release Management, Logistics, Dispute Resolution, Business Process, Process Improvement, Software Documentation, SDLC, Banking, SharePoint, Requirements Gathering, Requirements Analysis, Analysis, Problem Analysis, Problem Management, Resource Management, Development Of Employees, Human Resources, System Testing, Systems Analysis, User Acceptance Testing, Cross-functional Team..., Credit Card Transaction..., Debit Cards, Process Modeling, Project Portfolio..., Business Requirements, Risk Management, Testing
Education
ESI International 2012 — 2012
Associate's Certificate in Business Analysis
Strayer University (VA) 2007 — 2012
Bachelor of Business Administration, Business Administration, Management and Operations
Marymount University 2005 — 2008
Business Certificate, Business
University of Virginia - Darden Graduate School of Business Administration 2007 — 2007
Business Certificate, Power and Leadership
ESI International 2004 — 2006
Business Analysis Certificate, Project Management Program
Northern Virginia Community College 2002 — 2002
A.S., Business Administration
Navy Federal Credit Union October 2010 - December 2011
Navy Federal Credit Union June 2009 - October 2010
Jenny Craig July 2007 - August 2008
ServiceMaster Clean August 2004 - December 2004
United States Marine Corps June 1999 - August 2004
Skills
Microsoft Office, Westlaw, Microsoft Excel, Microsoft Word, PowerPoint, Typing, Close Attention to..., Great Organizer, AS400 system, Training, Time Management, Data Entry, Outlook, Management, Access, Attention to Detail, Customer Service, Research, Public Speaking, Team Building, Leadership
Education
Herzing University-Madison 2012 — 2014
Associate's Degree, Legal Studies, With Honors
National University 2006 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General, Cum Laude
GMMB May 2014 - Present
Navy Federal Credit Union November 2012 - November 2013
Crowell & Moring LLP May 2010 - May 2012
Ketchum May 2005 - May 2010
Ogilvy Public Relations Worldwide May 2000 - May 2005
Ogilvy Public Relations 2000 - 2005
TJX July 1997 - May 2000
Macy's East 1986 - 1996
Skills
Full-life Cycle..., Employee Relations, Employee Engagement, Management, Learning and Development, Leadership Development, Staff Development, Operating Budgets, Staffing Plans, Personnel Management, Succession Planning, Performance Management, Recruiting, Human Resources, Employee Benefits, Onboarding, Talent Management, Training, HR Policies, Leadership, Sourcing, Strategy
Education
Marymount University 2009 — 2013
Master of Business Administration (M.B.A.)
Marymount University 2009 — 2013
Master of Arts (M.A.), Human Resources
University of Michigan 1982 — 1986
B.A., Double Major, Communications and Psychology
Parkside High School
Navy Federal Credit Union December 2010 - Present
Datatel 2006 - December 2010
Freddie Mac 1996 - 2006
Skills
PMP, SDLC
Education
Marquette University 1980 — 1984
Navy Federal Credit Union March 1997 - Present
Navy Federal Credit Union 2003 - 2005
Navy Federal Credit Union November 2003 - July 2004
Navy Federal Credit Union August 2000 - October 2003
Gucci America 1993 - 1997
Education
Marymount University 2001 — 2005
Masters of Science
The George Washington University 1989 — 1994
BBA
The George Washington University - School of Business 1989 — 1992
American School of Milan 1985 — 1986
Romeos Mexican Food and Pizza March 2004 - Present
PayPal August 2014 - March 2015
PayPal August 2013 - August 2014
PayPal September 2012 - August 2013
PayPal August 2011 - September 2012
Navy Federal Credit Union September 2008 - September 2010
Bed Bath & Beyond April 2007 - September 2008
The Home Depot August 2000 - April 2007
Skills
Call Centers, Management, Customer Experience, Vendor Management, Outsourcing, Business Analysis, Customer Service, Banking, Process Improvement, SDLC, Analytics, Project Management, Risk Management, Customer Satisfaction, Business Process..., Credit Cards, Operations Management, Inventory Management, Team Building, Team Leadership, Team Management, Business Strategy, Strategic Planning, Leadership, Microsoft Excel, Microsoft Word
Education
Millard North High School 1994 — 1998
High School
Metropolitan Community College
DRT Strategies 2011 - Present
Northrop Grumman Corporation 2009 - 2011
Northrop Grumman 2007 - 2009
Navy Federal Credit Union January 2006 - August 2007
Great American Restaurants May 2003 - March 2006
US Mission of Geneva December 1999 - December 2002
Skills
Recruiting, Applicant Tracking..., Training, Management, College Recruiting, Talent Acquisition, Technical Recruiting, Taleo, Internet Recruiting, Onboarding, Sourcing, Human Resources, Employee Relations, Talent Management, Temporary Placement, Benefits Negotiation, Security Clearance, New Hire Orientations, Contract Recruitment, Employee Benefits
Education
Marist College 1999 — 2003
BS, Psychology
Navy Federal Credit Union May 2009 - Present
SouthernLINC Wireless June 2001 - October 2008
SouthernLINC Wireless October 2000 - June 2001
SouthernLINC Wireless January 1999 - October 2000
SouthernLINC Wireless January 1998 - January 1999
Education
Mississippi State University - College of Business and Industry 1984 — 1988
Navy Federal Credit Union February 2010 - Present
Navy Federal Credit Union June 2013 - September 2013
Navy Federal Credit Union February 2005 - January 2011
Skills
Employee Relations, PeopleSoft, Coaching, Excel, Performance Management, Microsoft Office, Problem Solving, Compliance, Word, Leadership Development, Negotiation, Mentoring, PowerPoint, Employment Law, Access, Research, Mergers, Analysis, FMLA, ADA compliance, Microsoft Word, Microsoft Excel, Management, Onboarding, Human Resources, Leadership, Interviews, HRIS, Policy, Process Improvement, Customer Service
Education
Villanova University 2012 — 2014
Master of Science (MS), Human Resources Development
West Virginia University College of Law 2001 — 2004
Doctor of Law (J.D.), Law
Marshall University 1997 — 2001
Bachelor of Arts (B.A.), Psychology
High School
Sacred Heart Autism Center January 2014 - Present
Navy Federal Credit Union February 2010 - Present
Self Employed December 2013 - December 2014
Family Priority, LLC March 2012 - September 2013
Thomson Reuters April 2009 - December 2009
Capital Search Group November 2007 - April 2009
Skills
Applicant Tracking..., Technical Recruiting, College Recruiting, Talent Acquisition, Recruiting, Accounting, Internet Recruiting, Corporate Recruiting, Behavioral Interviewing, Human Resources, Talent Management, Resume Writing, Contract Recruitment, Onboarding, Employee Relations, PeopleSoft, Sourcing, Temporary Placement, Project Management, Executive Search, Screening, Employee Training, Interviews, Personnel Management
Education
University of West Florida 2012 — 2013
Graduate Certificate Program, Applied Behavioral Analysis
Western Maryland College 1997 — 1999
MS, Human Service MGMT/Behavioral Sciences
Marymount University 1994 — 1997
BA, Psychology
annandale high
annandale high
Ropella January 2008 - Present
Navy Federal Credit Union September 2007 - January 2008
American Chemistry Council 2004 - 2007
Education
Marymount University 2005 — 2007
Liberal Arts, Business & Psychology
Northern Virginia Community College 2003 — 2005
A.S., Biology
Navy Federal Credit Union June 2012 - Present
Navy Federal Credit Union November 2009 - July 2012
Navy Federal Credit Union October 1996 - November 2009
Cable & Wireless August 1995 - October 1996
Galusha, Higgins & Galusha 1982 - 1984
Skills
Mainframe, JCL, TSO, Remedy, Lotus Notes, z/OS, BMC Remedy, DB2, ITIL, Unix, Software Documentation, Visio, Business Analysis, User Acceptance Testing, Data Center, Systems Analysis, CICS, SQL, SharePoint, Requirements Analysis, Active Directory, Disaster Recovery, Troubleshooting, ITIL v3 Foundations..., ISPF, Testing, SDLC, COBOL, AIX, REXX, IBM Mainframe, Servers, Data Warehousing, Fileaid, ETL, Enterprise Architecture
Education
Helena Vo-Tech 1980 — 1982
Certificate in Computer Programming, Computer Programming
Montana State University-Bozeman 1978 — 1980
Navy Federal Brokerage Services July 2015 - Present
Navy Federal Credit Union July 2011 - July 2015
Navy Federal Financial Group 2004 - 2006
Skills
Able To Multi-task, Statistics, Financial Analysis, Access, Accounting, Microsoft Excel, Outlook, Account Reconciliation, Accounts Receivable, Accounts Payable, 10 Key, Visio, PowerPoint, QuickBooks, Financial Reporting, Customer Service, Data Analysis, Business Analysis, Public Speaking, Management, Banking, Leadership, Microsoft Word, Microsoft Office, Process Improvement
Education
Middlebury College 1999 — 2006
BA, Economics
Freddie Mac 2002 - Present
Navy Federal Credit Union July 2001 - July 2002
Skills
Risk Management, Capital Markets, Financial Analysis, Portfolio Management, Process Improvement
Education
Marymount University 1997 — 2001
NFM Lending (formerly NFM, Inc.) June 2014 - Present
Wells Fargo Home Mortgage February 2013 - February 2014
Capital One October 2011 - February 2013
Bank of America September 2010 - March 2011
Home Savings of America April 2009 - April 2010
Physical therapy June 2008 - February 2009
Navy Federal Credit Union March 2008 - May 2008
J.E. Wingfield & Associates March 2007 - July 2007
Embassy Mortgage, Inc January 2005 - March 2005
Embassy Mortgage, Inc April 2003 - July 2004
Education
Springbrook High School 1998 — 2002
General, Finance
Montgomery College
Weichert Realtor School
Navy Federal Credit Union January 2014 - Present
Navy Federal Credit Union May 2011 - December 2013
US Securities and Exchange Commission October 2007 - April 2011
Fannie Mae 2006 - 2007
Freddie Mac 2005 - 2005
Freddie Mac 2005 - 2005
Skills
Data Analysis, SDLC, Business Analysis, SQL, Visio, Requirements Analysis, Business Process..., Business Process, XML, Process Improvement, Project Management, MS Project, Project Portfolio..., HTML, Data Warehousing, Microsoft Excel
Education
Monmouth University 2002 — 2005
Masters, Computer Science
Navy Federal Credit Union 2009 - Present
. July 2008 - October 2009
Jones Lang LaSalle October 2007 - July 2008
Jones Lang LaSalle October 2007 - July 2008
Intuit November 2003 - August 2007
INTUIT INC November 2003 - August 2007
Wind River Systems Inc. January 1991 - June 2003
WIND RIVER SYSTEMS INC January 1991 - January 2003
BENHAM CAPITAL MANAGEMENT GROUP January 1990 - January 1991
TEKNOWLEGE INC January 1988 - January 1990
Skills
Leadership, Facilities Management, Budgets, Project Planning, Construction Management, Construction, Purchasing, Customer Service, Performance Management, Space planning, Project Management, Process Improvement
Education
Mission College 1980 — 1982
Associate of Science (A.S.), Fire Science/Fire-fighting
West Valley College
A.S, Fire Science
Navy Federal Credit Union June 2013 - Present
Navy Federal Credit Union May 2012 - January 2013
Incorporated Research Institutions for Seismology (IRIS) January 2010 - May 2012
Cordia Partners (Formerly Beers + Cutler PLLC Outsourcing) December 2008 - December 2009
Beers + Cutler September 2002 - December 2008
Arthur Andersen LLP June 2001 - August 2001
Skills
GAAP, Internal Controls, Accounting, Auditing, Account Reconciliation, Tax, Cash Flow, QuickBooks, Financial Statements, Internal Audit, Payroll, Forecasting
Education
Marymount University 1998 — 2002
Bachelor of Science, Accounting
Marymount University 1998 — 2002
Bachelor's degree, Accounting and Business/Management
Navy Federal Credit Union August 2009 - Present
Sprint/Nextel Communication 2006 - 2008
Verizon 2002 - 2006
Verizon Global Network 2001 - 2002
Bell Atlantic Video Entertainment 2000 - 2001
Bell Atlantic Video Entertainment August 2000 - December 2000
First Virginia Bank (now BB&T Bank) 1996 - 2000
Skills
Accounting
Education
Manuel L. Quezon University 1968 — 1970
Accounting
Navy Federal Credit Union May 2014 - Present
Navy federal Credit Union April 2010 - May 2014
United States Navy 1989 - May 1997
Skills
Banking, Disaster Recovery, SDLC, Vendor Management, Security, Strategic Planning, Business Analysis, Enterprise Architecture, IT Strategy, Information Security, Process Improvement, Program Management, Risk Management, Integration, Requirements Analysis, Management
Education
Naval Postgraduate School 1985 — 1987
MSCS, Computer Science Software Engineering
Navy Federal Credit Union December 2007 - Present
Skills
Statistical Modeling, SAS, Predictive Modeling, Analytics, Segmentation, Predictive Analytics, Data Mining, Credit Cards, Business Analytics, Data Analysis, SPSS, Quantitative Analytics, Database Marketing, Market Research, Marketing Analytics
Education
Marymount University 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
CareerSource Escarosa June 2012 - Present
CareerSource Escarosa August 2010 - June 2012
Pensacola State College August 2009 - June 2010
Navy Federal Credit Union February 1997 - July 2009
Skills
Public Speaking, Customer Service, Interviewing, Instructional Design, Microsoft Office, Team Building, Event Planning, Resume Writing, Career Development, Interviews, Team Leadership, Career Counseling, Coaching, Human Resources, Staff Development, Program Management, Leadership Development, Career Assessment, Job Search, Community Outreach, Leadership, Training, Nonprofits, Case Managment, Organizational..., Workforce Development, Recruiting, Workshop Facilitation, Employee Training, Job Coaching, Supervisory Skills, Interview Preparation, Job Fairs, Training Delivery
Education
Marymount University 1986 — 1989
BBA, Business
Northern Virginia Community College 1984 — 1986
AS, Hotel/Motel Management
Northern Virginia Community College 1984 — 1986
AS, Restaurant/Institutional Management
Pepco Holdings, Inc. June 2014 - Present
Navy Federal Credit Union October 2007 - June 2014
Reznick Group November 2005 - October 2007
American Diabetes Association May 2003 - November 2005
United Way of America February 2001 - May 2003
MCI November 1999 - February 2001
Skills
Employee Benefits, Benefits Administration, Employee Relations, Vendor Management, 401k, Customer Service, Benefits, HRIS, Compliance, Non-profits, Human Resources, HR Policies, Deferred Compensation
Education
National Louis University 1998 — 2001
BS, Business Management
Navy Federal Credit Union September 2006 - August 2013
BellSouth August 1974 - August 2004
Education
Mississippi University for Women 1970 — 1974
Bachelor of Science (B.S.), Business Administration and Management, General
Navy Federal Credit Union June 2009 - August 2009
Education
Morgan State University 2005 — 2009
Bachelor of Science, Accounting
SunTrust May 2006 - Present
Navy Federal Credit Union March 2003 - May 2006
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Loans, Credit Analysis, Leadership, Banking, Commercial Banking, Credit, Customer Service, Underwriting, Financial Analysis, Public Speaking, Management
Education
Marymount University
Bachelor of Arts (B.A.), History & Politics, GPA 3.739
Spirit Open Equestrian October 2014 - Present
Catholic Charities of Washington D.C January 2013 - December 2013
Catholic Charities, Washington D.C January 2013 - November 2013
Harris Technical Services February 2007 - May 2011
Navy Federal Credit Union February 2000 - February 2007
United States Bankruptcy Court April 1998 - January 2000
United States District Court November 1996 - April 1998
Skills
System Administration, Time Management, Research, Windows, Visio, Microsoft Office, Team Leadership, Troubleshooting, Data Analysis, Management, Software, Technical Support, Customer Service, Project Management
Education
Marymount University 2011 — 2013
Master of Arts (M.A.), Paralegal Certificate, Legal Administration, 3.97
Marymount University 2011 — 2013
Master of Arts, Legal Administration
University of Denver - Sturm College of Law 1981 — 1982
Master of Science, Judicial Administration
Salem State University 1976 — 1981
Bachelor of Science, Political Science
Navy Federal Credit Union October 2011 - Present
Freddie Mac 2010 - 2010
Residenial Relief Foundation 2009 - 2010
Wells Fargo Home Mortgage 2008 - 2009
Skills
First Time Home Buyers, Short Sales, Investment Properties, Foreclosures, Real Estate, REO, FHA, Sellers, Residential Homes, Investors, Refinance, Title Insurance, Condos, Single Family Homes, Listings, New Home Sales, Closings, Escrow, HUD, Relocation, Loss Mitigation, Underwriting, Credit, Residential Mortgages
Education
Montgomery College
Navy Federal Credit Union New Accounts SpecialistFirst National Bank of C.CSeptember 2005 - April 2009
Best Buy April 2008 - December 2008
Education
Monterey Peninsula College 2001 — 2006
General Studies, Art
Kohl's Department Stores January 2013 - Present
Exelon November 2012 - Present
Windsail Technologies LLC November 2001 - Present
Subaru of America October 2012 - December 2012
Erie Insurance Group February 2011 - September 2012
Philips April 2010 - January 2011
National Australia Group January 2010 - March 2010
Citrix March 2009 - December 2009
KeyBank February 2004 - February 2009
Navy Federal Credit Union July 2002 - August 2008
Skills
Enterprise Software, Business Intelligence, Data Integration, Master Data Management, Enterprise Architecture, CRM, Data Warehousing, Integration, Analytics, Professional Services, Business Analysis, Solution Architecture, Requirements Analysis, Software Project..., SDLC
Education
Marymount University 1987 — 1989
Master of Business Administration (MBA), Finance, General
US Naval Academy 1978 — 1982
Bachelor of Science (B.S.), Naval Architecture and Marine Engineering
LMI May 2008 - Present
Creators Syndicate June 2009 - November 2014
BRTRC January 2003 - May 2008
Virginia Army National Guard September 1999 - February 2007
CALIBRE Systems June 2001 - January 2003
Navy Federal Credit Union March 2000 - June 2001
Navy Federal Credit Union January 1998 - March 2000
Navy Federal Credit Union January 1997 - January 1998
Navy Federal Credit Union January 1996 - January 1997
Navy Federal Credit Union February 1995 - January 1996
Skills
Program Management, Strategic Planning, Leadership Development, Organizational..., Team Building, Project Management, Process Improvement, Nonprofits, Event Planning, Leadership, Government, Fundraising, Policy, Public Speaking, Management Consulting, Analysis, Strategy, Management, Project Planning, Team Leadership, Editing, DoD
Education
Marymount University 2005 — 2008
MSM, Business Management
University of Maryland College Park 2000 — 2004
B.A., Psychology
Navy Federal Credit Union February 2011 - Present
Monterey Credit Union November 2009 - February 2011
Cardinale Nissan May 2009 - November 2009
Shop.Com June 2004 - April 2009
DoD Inspector General September 2004 - May 2005
Skills
Microsoft Office, Customer Service, Salesforce.com
Education
Monterey Peninsula College 2001 — 2004
Business
Seaside High School 1997 — 2001
Diploma, General Education
Navy Federal Credit Union November 2014 - Present
Navy fed October 2014 - Present
PC Recycler, Inc. July 2011 - Present
Network Designs, Inc. April 2010 - July 2010
KMA Copywriting April 2010 - July 2010
Mobil Oil June 1990 - August 1996
Skills
Administrative..., Benefits Administration, Analysis, Budgets, Customer Service, Editing, Government, Human Resources, Leadership, Management, Microsoft Excel, Microsoft Office, Office Management, Process Improvement, Program Management, Project Management, Proposal Writing, Research, Salesforce.com, Security, Team Building
Education
Marymount University
Business Management
Sparks Temp Agency June 2011 - Present
Cybertary August 2010 - Present
Navy Federal Credit Union August 2007 - June 2009
Education
Marymount University 2001 — 2003
Bachelor of Arts, Human Resource Management/Humanities
Deloitte March 2015 - Present
Navy Federal Credit Union May 2014 - February 2015
Navy Federal Credit Union January 2012 - May 2014
Simplexity May 2010 - August 2010
Bikes at Vienna August 2003 - September 2009
Skills
Strategic Planning, Public Speaking, Accounting, Financial Accounting, Financial Analysis, Financial Reporting, Microsoft Excel, Access, Financial Modeling, Microsoft Word, Analysis, Budgets
Education
Marymount University 2012 — 2014
Master of Business Administration (M.B.A.)
Old Dominion University - College of Business and Public Administration 2007 — 2011
Bachelor of Science (BS), Accounting
Old Dominion University - College of Business and Public Administration 2007 — 2011
Bachelor of Science (BS), Economics
Foster Parent September 2014 - Present
First US Community Credit Union July 2013 - September 2014
Salal Credit Union October 2011 - June 2013
Navy Federal Credit Union March 2009 - October 2011
California Coast Credit Union June 2003 - March 2009
USE Credit Union January 2001 - January 2002
Pacific Marine Credit Union January 1999 - January 2001
Skills
Detailed Analysis, Debt Collection, Bankruptcy, Credit, Banking, Customer Service, Excel, Loan Servicing, Collection Development, Special Collections, Foreclosures, Loan Modifications, Real Estate, REO, Remarketing, Credit Analysis, Credit Cards, Credit Unions, Insurance Claims, Training & Development, Staff Training, Data Analysis, Systems Analysis, Mortgage Servicing, Mortgage Modification, Analytics, Administrative..., Asset Managment, Business, Cash Management, Problem Solving, Project Management, Project Planning, Symitar, XP, Delinquency Management, Microsoft Excel, Marketing, Skip Tracing, Loss Mitigation, Analysis, Consumer Lending, Mortgage Lending, Commercial Lending, Leadership, Credit Risk, Finance, Portfolio Management, Risk Management, Call Centers
Education
National University 2009 — 2012
Bachelor's Degree of Business Administration, Finance
Mira Mar College 2000 — 2002
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Navy Federal Credit Union December 2011 - Present
Skills
Credit, Risk Management, Consumer Lending, Loan Origination, Banking, Credit Risk, Retail Banking, Financial Analysis, Credit Analysis, Mortgage Lending, Commercial Banking, Strategic Planning, Management, Leadership, Loans, Commercial Lending, Program Management, Business Analysis
Education
William & Mary 1978 — 1982
BA, Economics, German
Marymount University 1988 — 1990
Master of Business Administration (MBA)
Westfälische Wilhelms-Universität Münster
Economics - Post Graduate Studies
American International School - Vienna, Austria
Navy Federal Credit Union October 2011 - Present
Capital One N June 2005 - Present
Education
University of Maryland University College 2007 — 2010
Bachelor of Science, Accounting
Montgomery College
Business Administration of Associate Degree
National Park Community College September 2014 - Present
Office Depot November 2013 - May 2014
Navy Federal Credit Union April 2012 - August 2012
U.S. Army Military Police Corps. February 2007 - February 2012
Skills
Enforcement, Physical Security, Military, Police, Security
Education
National Park Community College 2013 — 2015
Associate's Degree, Business, 3.43
Lake Hamilton High School 2003 — 2006
Diploma
Accountemps July 2011 - April 2014
Swissport March 2007 - July 2011
Spherion & KForce, McLean VA May 2003 - March 2007
Toll Brothers, INC August 2001 - January 2003
Freddie Mac February 2000 - August 2001
Navy Federal Credit Union August 1995 - February 2000
Skills
Account Reconciliation, General Ledger, Cash Management, Accounting, Invoicing, Accounts Payable
Education
Marymount University 1986 — 1992
BBA, Accounting
The Hilb Group, LLC September 2015 - Present
Ames & Gough April 2014 - September 2015
Navy Federal Credit Union October 2012 - April 2014
Sahouri Insurance & Financial Group May 2011 - October 2012
Save the Children January 2011 - May 2011
World Bank Group; Global Environmental Facility August 2009 - December 2009
Skills
Research, Economics, Microsoft Office, Government, Management, Microsoft Excel, Policy Analysis, Insurance, Analysis, Program Management, PowerPoint, Commercial Insurance, Stata, Microfinance, Property, Property & Casualty..., Professional Liability, Arabic, International..., Food Security, Agribusiness, International Trade, Construction Risk, Errors & Omissions, Directors & Officers..., Customer Service
Education
Marymount University 2009 — 2011
Bachelor of Arts (B.A.), Economics
Navy Federal Credit Union February 2012 - Present
Cox Communications February 2000 - June 2011
Skills
Human Resources
Education
Mississippi State University 1988 — 1990
Bachelors, Business Administration
Self-employed June 2002 - Present
Navy Federal Credit Union September 2005 - August 2012
Skills
Hands on Healing, Therapeutic Massage, Reiki, Pranic Healing, Theta Healing, Cranial
Education
Barbara Brennan School of Healing Sciences 1998 — 2002
Healing Sciences
Mount Mercy College
Public Relations/Image Management
Freddie Mac February 2015 - Present
SunTrust January 2014 - September 2014
Worldwide Assurance for Emloyees of Public Agencies (WAEPA) November 2012 - January 2014
Truthbird Studio December 2010 - October 2012
Navy Federal Credit Union February 2008 - September 2008
Skills
Microsoft Applications, Collaborative Problem..., WebEx, Business Process, Marketing, Problem Management, Cultural Awareness, Organization &..., Financial Analysis, Risk Management, Microsoft Office, Languages, Internal Process..., Leadership
Education
Marymount University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northern Virginia Community College 2008 — 2010
Associate of Science (A.S.), Accounting and Business/Management
JEB Stuart High School
Advanced Studies Diploma
Navy Federal Credit Union June 2010 - Present
Navy Federal Credit Union September 1999 - Present
Skills
CICS, HostBridge, TSO, DB2, COBOL, Mainframe, JCL, IBM Mainframe, Disaster Recovery, VSAM, Unix, z/OS, Enterprise Architecture
Education
Montgomery College
Navy Federal Credit Union May 2013 - Present
Lenscrafters March 2010 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HP Service Manager, SharePoint, Java, PeopleSoft, Lotus Notes, SCCM, Windows 7, Windows XP Pro, Windows Vista, OS X, Mac OS, iPhone, Computer Hardware, Active Directory, Troubleshooting, Google Docs, VPN, s, Sales, Sales Management, Branch Operation, Data Analysis, Software Documentation, Document Review, VoIP, Data Entry, Windows XP, Operating Systems
Education
Marymount University 2013 — 2015
Information Technology, 3.7
Hayfield Secondary 2004 — 2007
High School/Secondary Diplomas and Certificates
Northern Virginia Community College
Associate's degree, Information Technology
Navy Federal Credit Union 2012 - 2013
Skills
Banking, Loans, Credit
Education
Mississippi State University 1993 — 1997
Ornamental Horticulture, Botany/Plant Biology, Chemistry, Horticulture, 3.4 GPA
Navy Federal Credit Union July 2013 - Present
Freight Capital 2010 - 2012
Chartway Federal Credit Union October 2007 - March 2009
Pacific Marine Credit Union August 2005 - August 2007
Skills
Customer Service, Cash Management, Risk Management, Ten Key, Microsoft Office, Filing, Phone Etiquette, Appointment Scheduling, Accounts Receivable, Data Entry, Deposits, Telephone Skills, Credit, Teller Operations, Credit Cards, Loan Origination, Cash Handling Experience, Consumer Lending
Education
MiraCosta College
Navy Federal Credit Union April 2011 - Present
Skills
Loan Servicing, Cash Handeling, Customer Service, Leadership, VA loans, Community Outreach, Presentations, PowerPoint
Education
Missouri Southern State University