Navy Federal Credit Union
Navy Federal Credit Union is a US credit union headquartered in Vienna, Virginia, chartered and regulated under the authority of the National Credit Union Administration. Navy Federal is the largest natural member credit union in the United States, both in asset size and in membership. Designated CEO: Mary McDuffie (18 Jan 2019–) CEO: Cutler Dawson (5 Dec 2004–18 Jan 2019) Customer service: 00 800 0842 6328 Headquarters: Vienna, Virginia, United States Members: 8,121,667 (Q3, 2018) Number of locations: 300
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Navy Federal Credit Union Employees
Navy Federal Credit Union November 2013 - Present
GEICO June 2011 - November 2013
GEICO September 2008 - June 2011
GEICO June 2007 - September 2008
GEICO January 2006 - June 2007
CDW March 2004 - January 2006
Skills
Project Management, Training, Negotiation, Claim, Insurance, Property & Casualty..., Claims Management, Call Center, General Insurance, Visio, Process Improvement, Commercial Insurance, Business Requirements, SDLC, Data Analysis, Outlook, Customer Service, Requirements Gathering, Business Analysis, Usability, User Experience, Leadership, Management, Software Documentation, Call Centers
Education
Rowan University 1999 — 2003
BS, Business Administratior
Navy Federal Credit Union January 2013 - Present
United States Navy Reserve March 2002 - Present
Aylstock, Witkin, Kreis & Overholtz, PLLC April 2009 - October 2011
Gregory and Swapp, PLLC March 2000 - October 2008
Skills
Litigation, Litigation Support, Notary Public, Civil Litigation, Legal Research, Medical Records, Courts, Legal Writing, Outlook, Arbitration, Westlaw, Estate Planning, Equal Opportunities, Top Secret, Administrative..., Process Scheduler, Critical Thinking, Wordperfect, Personal Injury, Legal Documents, Customer Service, Document Review, Leadership, Microsoft Excel, Microsoft Office, WordPerfect
Education
Colorado Technical University 2009 — 2016
Bachelor of Science in Psychology, Psychology
Columbia College of Missouri 2003 — 2008
Associate's degree, General Studies
Salt Lake Community College 1998 — 1998
Certification, Legal Secretary I and II
Navy Federal Credit Union March 2014 - Present
Valley Health January 2005 - March 2014
Skills
VMware, Virtualization, System Administration, Servers, Windows Server, Software Documentation, Unix, Troubleshooting, DNS, Operating Systems, DHCP
Education
Shepherd University
Bachelor of Science, Computer Information Systems (BSCIS)
Boeing June 2015 - Present
GE Transportation June 2012 - January 2015
Navy Federal Credit Union May 2011 - August 2011
Systematic Alpha Management, LLC October 2007 - February 2010
Donchart LLC June 2003 - August 2007
Skills
Financial Modeling, Competitive Analysis, Portfolio Management, Financial Analysis, Business Strategy, Econometric Modeling, Valuation, Leadership, Due Diligence, Project Management, B2B Marketing, Product Management, Finance, Risk Management, Cultural Awareness, Mergers & Acquisitions
Education
University of Virginia - Darden Graduate School of Business Administration 2010 — 2012
MBA, Business
Southern Federal University (former Rostov State University) 1999 — 2004
Masters, Math methods in Economics
Navy Federal Credit Union 2010 - 2012
Branch Manager Trainee June 2008 - September 2009
Target September 2005 - May 2008
Skills
Mortgage Processing,...
Education
Regent University 2004 — 2006
Bachelor of Science (BS), Organizational Leadership
Tidewater Community College 2003 — 2004
Associate of Science (AS), General Studies
Navy Federal Credit Union January 2014 - October 2014
Tinker Federal Credit Union September 2012 - January 2014
FNB Community Bank January 2011 - September 2012
TD May 2011 - December 2011
Skills
Public Speaking, Strategic Planning, Budgets, Negotiation, Project Management, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Research, Windows, Microsoft Word, Photoshop, English, Outlook, Banking, Credit
Education
Kaplan University 2011 — 2013
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
Gloucester County College 2009 — 2011
Strategic Investment Group March 2014 - Present
Avectra June 2008 - October 2013
Entrust June 2006 - November 2007
Cherokee Information Services, Inc. November 2004 - June 2006
Navy Federal Credit Union March 2004 - November 2004
Navy Federal Credit Union September 2002 - March 2004
Skills
Management, Human Resources, Benefits Administration, Employee Relations, Payroll, Employee Benefits, Recruiting, HRIS, Interviews, Performance Appraisal, Job Descriptions, ADP Payroll, Sourcing, Personnel Management, Onboarding, FMLA, Succession Planning, Open Enrollment, HR Policies, Performance Management, New Hire Orientations, Salary, Employee Training, Outlook, Employment Law, Policy
Education
Towson University
Master of Science (M.S.), Human Resources Development
Robert Morris University
Bachelor of Science (B.S.), Business Administration and Management, General
Navy Federal Credit Union July 2011 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Time Management, Training, Negotiation, Data Entry, Business Analysis
Education
University of Notre Dame 2013 — 2013
Certification of Executive Leadership
Saint Leo University
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Saint Leo University
Master of Business Administration (M.B.A.)
Tidewater Community College
Associate of Science (AS)
Navy Federal Credit Union June 2013 - Present
Monterey Credit Union November 2011 - March 2013
FedEx Office February 2011 - November 2011
World Travel Holdings November 2009 - December 2010
Nordstrom June 2008 - October 2008
Skills
Digital Printing, Print Management, Customer Satisfaction, Printers, Wide Format Printing, Offset Printing, Customer Service, Adobe Acrobat, Pre-press, Direct Mail, Account Management, Troubleshooting, Color Management, Scanners, Sales, Print On Demand, Microsoft Office, Training
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2004 — 2008
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Winchester Community Mental Health Center, Inc. September 2014 - Present
Winchester Community Mental Health Center, Inc. October 2013 - December 2014
Winchester Community Mental Health Center, Inc. July 2013 - October 2013
Shenandoah University August 2011 - May 2013
Navy Federal Credit Union September 2008 - May 2010
Skills
Microsoft Office, PowerPoint, Customer Service, Telephone Skills, Organizational..., Psychology, Cpr Certified, Time Management, Critical Thinking, Community Outreach, Fundraising, Data Entry, Event Planning, Public Speaking, Research, Microsoft Word, Teaching, Editing, Higher Education, Social Media, Nonprofits, Microsoft Excel, Leadership
Education
Shenandoah University 2011 — 2013
Bachelor of Science (B.S.), Psychology
Shenandoah University 2011 — 2013
Bachelor of Science (B.S.), Psychology
Navy Federal Credit Union January 2015 - Present
Regus August 2013 - December 2014
Centennial Bank May 2011 - June 2013
Regions Bank 2003 - 2010
Skills
Loans, Banking, Team Building, Consumer Lending, Small Business Lending, Commercial Banking, New Business Development, Business Development, Sales, Branch Management, Management, Marketing, Relationship Management, Commercial Lending, Credit, Credit Analysis, Leadership Development, Mortgage Lending, Retail Banking, Sales Management, Business Planning, Cash Management, Credit Risk, Financial Services, Team Leadership, Lines Of Credit, Business Strategy, Wealth Management, Selling, Refinance, Commercial Real Estate, Business
Education
Southern Illinois University, Carbondale 2000 — 2003
Bachelor of Science (B.S.), Management Information Systems
Penacola Junior College
Associate of Science (A.S.), Computer and Information Sciences, General
SAQ Holdings Corp July 2014 - Present
Minnieland Academy October 2013 - July 2014
Kearney & Company December 2010 - November 2013
Father Joe's Villages October 2008 - December 2010
Cotton & Company LLP January 2006 - September 2008
Navy Federal Credit Union January 2002 - January 2006
Skills
Internal Controls, Accounting, Financial Reporting, Management, Systems Improvement, Process Efficiency, General Ledger, Financial Analysis, Budgets, Credit Management, Credit Scoring, Budget Process, Account Reconciliation, Bank Reconciliation, Accounting System, Microsoft Dynamics, SAP, Oracle, Sage FAS, Sage Accounts Production, Deltek, Payroll, ADP Payroll, Inventory Control, Process Control, Financial Controlling, Financial Policies &..., Billing Systems, Efficiency, Electronic Payment..., Chart of Accounts, Ad Hoc Reporting, Microsoft Excel, Team Management, Financial Audits
Education
San Diego State University-California State University 2009 — 2010
Master of Science (M.S.), Accountancy
George Mason University - School of Management 2003 — 2006
Bachelor of Science (B.S.), Accounting
Navy Federal Credit Union March 2015 - Present
Navy Federal Credit Union March 2014 - Present
Hertz September 2013 - March 2014
Winchester Public Schools January 2012 - February 2014
Wiltshire Park LLC January 2005 - February 2014
Finish Line July 2012 - July 2013
Skills
Management, Human Resources, Recruiting, Sales Management, Store Operations, Development Of Employees, Revenue Analysis, Inspiring People, Conflict Management, Conflict Resolution, Mortgage Banking, Mortgage Servicing, Mortgage Industry, Mortgage Marketing, Administration, Customer Satisfaction, Team Building
Education
American Public University System 2013 — 2015
Master's degree
Shepherd University 2006 — 2011
Bachelor of Arts (BA), Business
Martinsburg Christian Academy 2002 — 2003
Navy Federal Credit Union February 2015 - Present
Navy Federal Credit Union October 2011 - Present
The Select Group October 2010 - October 2011
Paychex 2008 - 2010
Insight Global 2006 - 2008
Skills
Technical Recruiting, PeopleSoft, LinkedIn, Sales Process, Excel, Access, PowerPoint, Salary Negotiation, MS Office Suite, Full-cycle Recruiting, Internet Recruiting, Candidate Generation, Boolean Searching, Corporate Recruiting, Full-life Cycle..., High-volume Recruiting, Staffing Metrics, Hard to Fill Positions, Microsoft Excel, Recruiting, Talent Acquisition, Business Development, Account Management, Vendor Management, Cold Calling, Sales, Social Networking, Salesforce.com, Social Media, Lotus Notes, AIRS CIR, Benefits Negotiation, SDLC, Business Analysis, Applicant Tracking..., Communication, Human Resources, Microsoft Office, New Business Development, College Recruiting, Payroll, Management, Interviews, Temporary Placement, Hiring
Education
University of Maryland University College 2010 — 2012
Masters, Information Systems
Salisbury University 2005 — 2006
Bachelor's, Psychology
University of Maryland College Park 2000 — 2004
Physics
Gonzaga College High School 1996 — 2000
High School, General Studies
Navy Federal Credit Union August 2013 - Present
Valley Health November 2008 - Present
Skills
Cpr Certified, Strategic Planning, PowerPoint, Policy, Public Speaking, Customer Service, Non-profits, Volunteer Management, Fundraising, Community Outreach, Social Services, Microsoft Excel, Government, Program Development, Grants, Case Managment, Grant Writing, Case Management, Healthcare, Leadership Development, Crisis Intervention
Education
Shenandoah University 1988 — 1991
Business Administration and Management, General
Shenandoah Valley Academy
ChristyAl Plaques & Engraving May 2012 - Present
Navy Federal Credit Union April 2001 - December 2002
US NAVY EXCHANGE SUBASENLON November 1996 - March 2001
Skills
PowerPoint, Research, Teaching, HTML, Budgets, Strategic Planning, C++, Negotiation, Editing, C, Java, Leadership, Retail, Marketing, Team Leadership
Education
Reedley College 2010 — 2014
Business Administration, Management and Operations
The Philippine Women's University 1980 — 1984
Bachelor's degree, Fine Arts / Interior Design
PERCEPTIONS CONSULTANTS 2004 - Present
Experience Unlimited Contra Costa County 2013 - Present
Navy Federal Credit Union 2006 - 2007
Skills
Management, Leadership, Training, Program Management, Banking, Marketing, Public Speaking, Troubleshooting, Customer Service, Entrepreneurship, Finance, Problem Solving, Cross-functional Team..., Leadership Development, Management Consulting, Organizational..., Team Building, Group Dynamics, Consumer Lending, Investments, Retail Banking, Credit Analysis, Commercial Banking, Mortgage Lending, Credit Risk, Commercial Lending, Loan Origination, Small Business Lending, Branch Banking, Mortgage Banking, Cross Selling, Contract Negotiation..., Arbitration and..., Executive Facilitation, Executive Management, Executive Development, Adult Education, Facilities Management, Maintenance Management, Safety Management..., Cold Calling, Published Author, Curriculum Development, Financial Management..., Systems Development and..., Presentations and..., Test and Evaluation, Easily Adaptable, HAZWOPER, computer literate
Education
Southern Illinois University, Edwardsville
Master of Business Administration (MBA), Business Administration and Management
Texas A&M University
Bachelor of Science (BS), Nuclear Engineering
Navy Federal Credit Union April 2014 - Present
Skills
Community Outreach, Classroom Management, Lesson Planning, Early Childhood..., Educational Leadership, Higher Education, Public Speaking
Education
Shenandoah University
Newport News Shipbuilding, A Division of Huntington Ingalls Industries 2012 - Present
Robert Half International 2012 - 2012
BB&T 2010 - 2011
MetAmerica 2009 - 2010
Navy Federal Credit Union 2007 - 2009
HSBC 2001 - 2003
Education
Saint Leo University
Bachelors, Business Management
Strayer University (VA)
Masters, Human Resource Management
Prince William County Public Schools October 2014 - Present
W E International, llc October 2003 - October 2009
Potomac Bank Of Virginia March 2003 - September 2003
Navy Federal Credit Union November 1997 - March 2003
Navy Federal Credit Union June 1991 - November 1997
Education
Delaware Technical and Community College-Owens 1985 — 1987
None, Business Administration and Management, General
Santa Fe College 1982 — 1984
none, Fashion Merchandising
key west high school
key west high school
Navy Federal Credit Union April 2015 - Present
Tstreet Volleyball Club July 2010 - Present
California State University, Fullerton August 2012 - May 2013
Saint Leo University August 2007 - May 2009
Skills
Sales, Executive Coaching, Coaching, Leadership Development, Personal Development, Emotional Intelligence, Business Coaching, Organizational..., Executive Development, Management Development, Team Building, Training, Career Development, Public Speaking, Change Management, Leadership, Management Consulting, Life Coaching, Career Counseling, Sports, Fitness Training, Teamwork, Marketing Communications, Marketing Strategy, Social Media Marketing, Athletic Training, Admissions, Social Networking, Fitness, Management, Advertising, Customer Service, Staff Development, Employee Training, Social Media, Student Development, Public Relations, Recruiting, PowerPoint, Community Outreach, Online Marketing, Intercollegiate..., Data Analysis, Microsoft Office, Business Planning, Marketing Research, Creative Problem Solving, Microsoft Excel, Direct Sales, Volleyball
Education
Saint Leo University 2005 — 2007
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Saint Leo University 2005 — 2007
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Innovative Healthcare Delivery February 2015 - Present
Innovative Healthcare Delivery February 2013 - February 2015
CUNA Mutual Group June 2008 - February 2013
Navy Federal Credit Union July 2004 - June 2008
Skills
Customer Service, Insurance, Team Building, Leadership, Process Improvement, Microsoft Word, Banking, Business Strategy, Coaching, Management, Program Management, Risk Management, Sales, Training, Project Management, Strategic Planning
Education
Rochester Institute of Technology 2012 — 2013
Executive MBA
University of Virginia 2000 — 2004
BA, Psychology
The Humane Society for Greater Savannah March 2015 - September 2015
Private January 2014 - September 2014
Saint Augustine Bike Rentals September 2012 - January 2014
Savannah Sand Gnats April 2010 - August 2012
Savannah Pedicab June 2009 - August 2012
Aid+Abet Films June 2011 - September 2011
Savannah Bike Couriers August 2010 - August 2011
Guerilla Productions August 2010 - March 2011
Navy Federal Credit Union July 2007 - January 2009
Best Buy November 2005 - December 2007
Skills
Post Production, Production, Video Production, Pre-production, Editing, Film Production, Production Design, Writing, Film, Feature Films, Short Films, Video Shooting, Video, Screenwriting, Product Design, Directing, Camera, Final Cut Pro, Photoshop, Photography, Advertising, Social Media, Video Editing, Commercials, Entertainment, Documentaries, Television, Microsoft Office, Creative Direction, Music Videos, Graphic Design, Videography, Marketing, Media Production, HD Video, Digital Media, Voice Over, Cinematography, After Effects, Premiere, Avid Media Composer, Broadcast, Producing, Adobe Creative Suite
Education
Savannah College of Art and Design 2006 — 2010
B.F.A., Film & Television
James Madison High School 2002 — 2006
N/A, N/A
ARC July 2015 - Present
Navy Federal Credit Union November 2012 - October 2014
Actix September 2011 - July 2012
Openet July 2009 - July 2011
Sprint Nextel October 2007 - March 2009
Sprint Nextel September 2005 - September 2007
Nextel September 1999 - August 2005
MCI WorldCom February 1998 - August 1999
MCI Local Service/MCI Metro September 1994 - January 1998
MCI July 1990 - August 1994
Skills
Telecommunications, Wireless, Quality Assurance, Management, Enterprise Software, MBA, LTE, PMP, CDMA, VoIP, Project Management, Professional Services, GSM, IP, Switches, SDLC, Program Management, Networking, Integration, SS7, Data Center, WiMAX, Vendor Management, Software Project...
Education
Southern Methodist University - Cox School of Business 1994 — 1997
MBA, Business
University of Illinois at Urbana-Champaign 1985 — 1990
B.S., Electrical Engineering
Navy Federal Credit Union January 2014 - Present
EDC Consulting LLC November 2012 - December 2013
Mythics March 2012 - November 2012
U.S. Food and Drug Administration (FDA) June 2011 - March 2012
Guident Technologies September 2008 - May 2011
Headstrong January 2008 - August 2008
NAID, Inc July 2007 - October 2007
Booz Allen Hamilton December 1996 - July 2007
The MITRE Corporation October 1986 - November 1996
Skills
Program Management, SharePoint, Project Management, PMP, SDLC, Project Portfolio..., Requirements Gathering, Visio, Governance, Requirements Analysis, Risk Management, PMO, Analysis, Software Project..., Enterprise Architecture, Management, Business Process Design, Business Process, IT Strategy, Oracle, Earned Value Management, Integration, Business Analysis, Business Intelligence, Leadership, Information Technology, Data Modeling, ERP, Requirements Management, Agile Methodologies, MS Project, ITIL, CMMI, Process Improvement, Change Management, Management Consulting, Data Warehousing, Project Planning, Software Documentation, IT Management, Vendor Management, Business Process..., Resource Management, Agile Project Management, SOA, Business Requirements, Oracle Applications, Atlassian JIRA, ITIL Certified
Education
Shepherd University 1982 — 1986
B. S, Political Science
Burke & Herbert Bank August 2014 - Present
US Department of Homeland Security December 2011 - November 2013
Capital One July 2011 - December 2012
Navy Federal Credit Union May 2007 - August 2010
Navy Federal Credit Union November 2006 - May 2007
Navy Federal Credit Union July 2000 - November 2006
Skills
PowerPoint, Outlook, Lotus Notes, Budgets, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Bank Secrecy Act, Anti Money Laundering, Risk Assessment, English, Windows, Research, Risk Analysis, Public Speaking, USA PATRIOT Act, Actimize, OFAC, Suspicious Activity..., Fraud Detection, Mortgage Lending, Real Estate Transactions, LexisNexis, Mortgage Underwriting, Financial Crime, Analysis, Compliance, Due Diligence, FinCEN, Fraud, Software Documentation, Financial Risk, Risk Management
Education
Salem State College 1993 — 1998
Bachelor of Science (BS), Sport and Fitness Administration/Management
Navy Federal Credit Union January 2007 - Present
JT Ryan Realty January 2006 - January 2009
PHH Mortgage January 1999 - January 2007
Skills
Residential Mortgages, VA loans, Loan Origination, Real Estate Sales..., Mortgage Lending, FHA, Refinance
Education
Rutgers, The State University of New Jersey-Camden 1992 — 1996
Bachelor of Education (BEd), Education and Sociology
Burlington County College 1989 — 1991
Associate's degree, Psychology
Navy Federal Credit Union March 2015 - Present
Citizens Bank May 2014 - January 2015
Michigan First Credit Union February 2013 - May 2014
Sterling National Bank October 2005 - February 2013
Alliant Credit Union August 2004 - August 2005
Michigan First Credit Union January 2003 - January 2004
Research Federal Credit Union September 2001 - December 2003
TCF Bank April 1996 - March 2001
Skills
Banking, Commercial Banking, Underwriting, Consumer Lending, Small Business Lending, Credit, Management, Commercial Lending, Loans, Loan Origination, Internal Audit, Mortgage Banking, Business Development, Financial Services, Finance, Leadership
Education
Rochester College
Bachelor of Art degree, Business Administration (Management)
CoreLogic January 2009 - Present
Navy Federal Credit Union 2007 - 2008
University of Memphis 2004 - 2006
Skills
Accounts Receivable, Process Improvement, Access, PeopleSoft, Financial Analysis, Account Reconciliation, Payroll, Leadership, Management, Microsoft Excel, Accounts Payable, Microsoft Office, Customer Service, Budgets, Outlook, Sales, Training
Education
Southern University at New Orleans 1985 — 1992
Bachelor of Science (B.S.), Business Administration, Management and Operations
O. Perry Walker High School 1982 — 1985
Diploma, General Studies
The Federal Savings Bank June 2015 - Present
Independent Consultant March 2015 - Present
M2 Labs March 2012 - Present
Navy Federal Credit Union February 2014 - March 2015
Arlington County Dept of Technology Services September 2011 - February 2012
PricewaterhouseCoopers October 2010 - September 2011
IBM Global Services, GBS Public Sector March 2008 - October 2010
IBM Global Business Services January 2007 - March 2008
IBM Global Business Services December 2004 - December 2006
MAXIMUS October 2003 - December 2004
Skills
Enterprise Content..., ECM, Document Management, Document Imaging, Information Management, Business Process..., Records Management, Discovery, Document Capture, EDRMS, FileNet, Electronic Document, Kofax, OnBase, SharePoint, Document Scanning, Forms Processing, Document Automation, Workflow Solutions, Workflow, Workflow Analysis, Business Analysis, Requirements Analysis, Business Process, Knowledge Management, Vendor Relations, Content Management, Business Management, Process Engineering, Payments, Mobile Payments, Business Process..., Requirements Gathering, IT Strategy, Solution Architecture, Management Consulting, Professional Services, Strategy, Start-ups, Integration, Management
Education
The University of Texas at Austin - The Red McCombs School of Business 1997 — 1999
MBA, Information Management
Rutgers, The State University of New Jersey-New Brunswick 1991 — 1995
BS, Computer Engineering
Citizens Bank April 2015 - September 2015
Navy Federal Credit Union April 2013 - April 2015
Citizens Bank January 2005 - April 2013
Bank of America January 1996 - 2004
Worthington & Associates Advertising 1990 - 2000
Skills
Publishing, Creative Writing, Mortgage Lending, Underwriting, Small Business Lending, Home Equity, Commercial Mortgages, NMLS Licensed, VA Loans, Loans, Consumer Lending, Commercial Lending, Credit, Banking, Refinance, Lines Of Credit, Loan Origination, SBA, Home Equity Loans, Deposits, Construction Loans, Home Equity Lines of..., Business Loans, Commercial Banking, SBA 504, Asset Based Lending, USDA, Cash Flow Lending, Branch Management, FHA
Education
Rhode Island College
Bachelor of Arts (B.A.), Marketing Communications / Media Studies
Navy Federal Credit Union May 2007 - Present
Navy Federal Credit Union May 2007 - Present
Money Matters, Inc. September 1991 - Present
Skills
Strategic Financial..., Financial Services, Retirement Planning, Finance, Financial Modeling, Financial Advisory, Wealth Management, IRAs, Investment Advisory, Financial Analysis
Education
Skidmore College 1979 — 1983
BS, Business/Accounting
Navy Federal Credit Union Assistant Manager Global ITNavy Federal Credit UnionAugust 2011 - Present
Skills
Banking, Process Improvement, Business Analysis, Portfolio Management, Risk Management, Analysis, Vendor Management
Education
Southeastern University 1997 — 2000
BS, Finance
Valley Health July 2013 - Present
Valley Health May 2008 - July 2013
Winchester Medical Center April 2007 - May 2008
Winchester Medical Center April 2007 - May 2008
Martin's Food 2006 - 2007
Winchester Medical Center February 2004 - December 2006
NeighborCare February 2001 - February 2004
Rite Aid August 2000 - March 2001
Shenandoah University 1996 - 2000
Navy Federal Credit Union 1990 - 1995
Skills
Pharmacy Automation, Pharmacy, Pharmacists, Hospitals, Healthcare, Healthcare Information..., Informatics, CPOE, Acute Care, Patient Safety, Healthcare Management, EHR, EMR, Patient Education, Management, Software Documentation, Critical Care, HIPAA, Microsoft Office, Community Pharmacy, Epic Systems, Inpatient, Hospital Pharmacy, PowerPoint, Basic HTML, Horizon Meds Manager, Healthcare IT, Social Media, Social Networking, iPad, Home Networking, Computer Hardware, Computers, Closed Loop, Barcode Technology, Barcode Medication..., Organization &..., SharePoint, Long-term Care Pharmacy, iPhone, Software Implementation, Hardware Implementation, Horizon Expert Orders, Horizon AdminRx, Hospital Pharmacy..., Meaningful Use
Education
Shenandoah University 1995 — 2000
Doctorate, Pharmacy (PharmD)
Shepherd College 1982 — 1990
None, Sciences
Jefferson High School 1978 — 1981
High School Diploma
Navy Federal Credit Union April 2014 - Present
Mountain State Tax Service, Inc January 2014 - April 2014
Boy Scouts of America - Del-Mar-Va Council September 2011 - December 2013
Henson Scout Reservation May 2011 - September 2011
Harry F. Byrd School of Business August 2007 - May 2011
Our Health Inc. January 2010 - May 2010
Braddock Street United Methodist Church June 2009 - August 2009
Skills
Volunteer Management, Nonprofits, Leadership, Event Planning, Management, Community Development, Fundraising, Customer Service, Budgets, Public Speaking, Leadership Development
Education
Shenandoah University 2007 — 2011
iBBA, Accounting, Religion
Navy Federal Credit Union August 2011 - Present
Virginia Born and Breed September 2008 - December 2008
DSW Shoe Warehouse June 2007 - December 2007
Digital Press July 2006 - April 2007
Elden Street Dental Care February 2006 - April 2006
Access National Bank and Mortgage Corp June 2004 - February 2006
Skills
PowerPoint, Microsoft Excel, Data Entry, Microsoft Office, Customer Service, Loans, Event Planning, Telephone Skills, Leadership, Budgets, Microsoft Word, Time Management, Analysis, Outlook, Public Speaking, Training, Critical Thinking, Sales, Social Networking, Mortgage Lending, Team Building, Data Analysis
Education
Southern Virginia University 2007 — 2011
Bachelor's degree
South Lakes High School 2001 — 2004
BofI Federal Bank June 2015 - Present
BofI Federal Bank June 2014 - August 2015
BofI Federal Bank November 2012 - June 2014
Navy Federal Credit Union October 2012 - December 2012
Target January 2007 - November 2012
Just In Time for Foster Youth August 2011 - August 2012
Temecula Foster Youth Task Force March 2012 - March 2012
SEARS ESSENTIALS July 2005 - August 2006
Skills
Innovative Problem..., Appreciative, Team Oriented, Strategy, Maximizer, Time Management, Retail, Creative Writing, Public Relations, Public Speaking, Social Media, Community Outreach, PowerPoint, Proofreading, Editing, Critical Thinking
Education
San Diego State University-California State University 2005 — 2011
BA, English
Cuyamaca College 2006 — 2008
AA, University Transfer Studies
MONTE VISTA HIGH SCHOOL 2003 — 2005
High School Diploma
Navy Federal Credit Union March 2013 - Present
Navy Federal Credit Union October 2011 - March 2013
Ameika, DeVane & Mack March 2011 - June 2012
Ameika, DeVane & Mack October 2010 - March 2011
Anthem Institute January 2008 - August 2010
Anthem Institute January 2007 - January 2008
Anthem Institute (Formally Chubb Institute) October 2006 - January 2007
McDonalds March 2006 - October 2006
McDonalds March 2006 - October 2006
Fox and Hound Tavern June 2005 - November 2005
Education
Pensacola State College 2013 — 2018
Bachelor of Business Administration (B.B.A.)
Raritan Valley Community College
Liberal Arts-Human Services and Pre Social Work
Navy Federal Credit Union October 2011 - Present
Navy Federal Credit Union December 2010 - October 2011
Navy Federal Credit Union January 2010 - December 2010
Navy Federal Credit Union November 2007 - January 2010
Citizens Bank March 2006 - July 2007
Barnes and Noble Booksellers August 2005 - December 2005
Skills
Credit, Loans, Payments, Fraud, Customer Service, Auditing, Debit Cards, Deposits, Banking, Consumer Lending, Mortgage Lending, Credit Analysis, Retail Banking
Education
Southern Connecticut State University
History
Navy Federal Credit Union Teller IBath Savings InstitutionJuly 2006 - September 2007
Batchelder & Collins, Inc February 1999 - January 2006
Education
Southern New Hampshire University 2006 — 2007
AS, Business Administration
Navy Federal Credit Union June 2015 - Present
Navy Federal Credit Union September 2014 - May 2015
Navy Federal Credit Union July 2012 - September 2014
Skills
Microsoft Office, Photoshop, SPSS, Unifi, UAD, Lotus Notes, Analysis, Accounting, Sales, Outlook, Leadership, Data Analysis
Education
Roanoke College 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administraton/Spanish
Through The Iris July 2009 - Present
Books A Million March 2015 - August 2015
Navy Federal Credit Union July 2014 - September 2014
Purple Monkey Designs April 2009 - May 2014
Picture People September 2012 - June 2013
ThinkGeek October 2011 - December 2011
Skills
Adobe Creative Suite, Dreamweaver, Social Media, WordPress, Photography, Web Design, Online Marketing, Social Media Marketing, Graphic Design, Marketing, Photoshop, Advertising, Lightroom, Social Networking, Microsoft Office, SEO, Digital Marketing, Digital Photography, Studio Photography, Portrait Photography, Event Photography, Web Analytics, HTML, CSS, Computer Graphics, Graphics Software, Studio Lighting, Sales Management, Data Center, Data Entry, Business Planning, Small Business, Entrepreneurship, Internet Entrepreneur, Small Business Marketing, Small Business Online..., Online Advertising, Online Business..., Fine Art Photography, Marketing Photography, Bookkeeping, Event Planning, Image Manipulation, Web Development, Web Marketing, Marketing Strategy, E-commerce SEO, Market Planning, Customer Service
Education
Shenandoah University 2005 — 2007
BS, Business, Marketing
Lord Fairfax Community College 2002 — 2005
AAS, Business Management and Marketing
Navy Federal Credit Union October 2013 - Present
Hot Topic January 2002 - October 2013
Education
Chantilly High School 1989 — 1993
Advance Studies Diploma, Art history
Savannah College of Art and Design
Art History, Criticism and Conservation
Navy Federal Credit Union August 2005 - October 2014
Education
Saint Leo University
Bachelor of Business Administration (B.B.A.), Management
The Law Office of Matthew J. Rudy October 2014 - Present
Ellison's Towing and Transport, Inc. October 2013 - September 2014
City Park, San Francisco Parking Inc. May 2010 - October 2013
Starbucks June 2006 - May 2010
Navy Federal Credit Union June 2001 - November 2003
Skills
Store Operations, QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Word, Collections, Cashiering, Retail, Cash Handling Experience, Inventory Management, Store Management, Customer Service, Time Management, Merchandising, Teamwork, Telephone Skills, 10 Key
Education
San Jose City College 2010 — 2015
Accounting and Finance
Navy Federal Credit Union April 2015 - Present
Belk February 2014 - November 2014
Belk October 2011 - February 2014
Kirkland's, Inc. September 2010 - October 2011
Cariloha, LLC August 2009 - August 2010
Skills
Store Management, Merchandising, Visual Merchandising, Retail, Retail Sales, Driving Results, Merchandise Planning, Customer Service, Leadership, Management, Profit, Sales
Education
Shelton State Community College
Associate's in Science
University of Alabama
Bachelor of Science in Human Environmental Sciences, Fashion Retail
Navy Federal Credit Union February 2014 - Present
Board of Child Care of the United Methodist Church May 1995 - November 2014
Aerotek September 2013 - February 2014
HBP Inc. 2012 - 2013
Automated Graphic Systems 1978 - 2012
Skills
Estimating, Billing, Offset Printing, Project Management, Event Management, Project Planning, Digital Printing, Variable Data Printing, Color Printing, Organization, Public Relations, Event Planning, Customer Service, Print Management, Photography, Leadership, Wide Format Printing, Pre-press, Fundraising, Advertising, Corporate Gifts, Training, QuarkXPress, Adobe Acrobat, Community Outreach, Invoicing, Direct Mail
Education
Rochester Institute of Technology
Bachelor of Science (BS), Printing Management
columbia high school
City of Weatherford May 2010 - Present
City of Arlington September 2001 - April 2010
Navy Federal Credit Union August 1998 - September 2001
Navy Federal Credit Union February 1996 - April 1998
Education
San Diego Mesa College 1991 — 1993
No degree, Accounting
Kitsap Bank 2015 - Present
Navy Federal Credit Union November 2006 - January 2015
Skills
Commercial Banking, Relationship Marketing, New Business Development, Business Planning, Business Development, Customer Retention
Education
Southern Illinois University, Carbondale 2012 — 2012
Navy Federal Credit Union December 2011 - Present
Seneca Excavating and Landscaping April 2006 - March 2009
Skills
Proficient in the use..., Effective in resolving..., Exceptional...
Education
Shepherd University 2008 — 2011
Bachelor of Science, Business Administration, Marketing, Psychology
San Diego County Credit Union July 2011 - Present
JP Morgan Chase May 2011 - July 2011
Navy Federal Credit Union October 2010 - February 2011
USA Federal Credit Union April 2005 - October 2010
GreenPoint Credit, subsidiary of GreenPoint Bank May 1995 - March 2005
Bank America Housing May 1995 - October 1998
Security Pacific Housing May 1995 - August 1995
Wells Fargo 1990 - March 1995
Great American Savings & Loan 1984 - 1990
Keyword Search Optimization January 1980 - February 1980
Skills
Change Management, Budgets, Process Establishment, Vendor Management, Project Management, Risk Management, Process Improvement, Business Alignment, Strategic Planning, Banking, Mergers, Software Development..., Business Analysis, Cross-functional Team..., Executive Management, Team Building, Disaster Recovery, Leadership, Visio, IT Management, Technology Solutions, Business Process, Analysis, Business Development, Financial Services, Commercial Banking, Call Centers, Mergers & Acquisitions, Virtualization, Management, Access, Data Center, SDLC
Education
San Diego State University-California State University 1981 — 1985
Bachelor of Arts (B.A.), Psychology/Business Management
Monte Vista High School 1978 — 1981
Diploma, College Prep
Navy Federal Credit Union April 2013 - May 2014
Navy Federal Credit Union July 2011 - April 2013
T. Rowe Price August 2010 - March 2011
Skills
Banking, Credit, Loans, Retail Banking, Credit Analysis, Credit Risk, Financial Analysis, Risk Management, Commercial Banking, Portfolio Management, Consumer Lending, Financial Risk
Education
University of Colorado Colorado Springs 2010 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Rutgers, The State University of New Jersey-New Brunswick 2004 — 2008
Bachelor of Arts (BA), Communication and Media Studies
BF Saul June 2015 - Present
Navy Federal Credit Union November 2013 - June 2015
Skills
Mortgage Lending, Microsoft Office, Customer Service, Management, Microsoft Excel, Banking, Leadership, Financial Analysis, Risk Management
Education
Southern New Hampshire University
Kasasa by BancVue November 2014 - Present
Navy Federal Credit Union September 2012 - October 2014
Capital One February 2007 - February 2012
United States Marine Corps May 1999 - May 2005
Skills
Management, Leadership, Financial Risk, Sales Management, Creative Strategy, Risk Management, Credit, Banking, Portfolio Management, Mortgage Lending, Commercial Banking, Financial Services, Credit Cards, Investments, Credit Analysis, Credit Risk, Financial Analysis, Financial Modeling, Loans, Strategy, Team Leadership, Sales, Customer Service, CRM, Team Building, Public Speaking
Education
Sam Houston State University 2003 — 2006
Bachelor of Business Administration (BBA), Finance, General
Navy Federal Credit Union March 2014 - Present
Dell May 2011 - March 2014
AppAssure Software 2011 - 2012
Aerotek Commercial Staffing May 2010 - August 2010
Navy Federal Credit Union May 2008 - August 2008
Skills
Talent Acquisition, Recruiting, PeopleSoft, Performance Appraisal, Interviews, Job Fairs, Salesforce.com, Applicant Tracking..., Technical Recruiting, Onboarding, Talent Management, Performance Management
Education
Shippensburg University of Pennsylvania 2007 — 2011
BSBA, Human Resources Management
PrimeLending June 2015 - Present
Wells Fargo Home Mortgage July 2014 - June 2015
AES Lending January 2011 - July 2014
Navy Federal Credit Union June 2007 - January 2009
Skills
Mortgage Banking, Residential Mortgages, Refinance, First Time Home Buyers, Credit, Mortgage Lending, VA Loans, FHA Financing, Sales, Jumbos, New Home Construction, Mortgage Underwriting, Construction Loans, USDA Rural Housing, Marketing, Recruiting, Government Loans, Home Equity Loans, Veterans, Mortgage Industry, Home Equity Lines of..., Retail Banking, Commerical Transactions, Renovation, Leadership, FHA, Mortgage Marketing, Sales Management, Loan Origination, Financial Services, New Home Purchase
Education
Sandhills Community College 1998 — 2000
Business and Personal/Financial Services
Navy Federal Credit Union July 2007 - January 2013
Pacific Trust Bank December 2005 - June 2007
Pacific Trust Bank November 2000 - November 2005
Skills
Customer Service, Credit Cards, Banking, Management, Consumer Lending, Time Management, Debit Cards, Cards, Microsoft Word, Account Reconciliation, Program Management, Credit, Retail Banking, Deposits, Financial Services, Business Analysis, Microsoft Word, Excel,..., Leadership, Microsoft Office, Training, Loans, Finance
Education
San Diego State University-California State University
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Navy Federal Credit Union June 2011 - Present
B.D. Design March 2011 - Present
Primedia April 2008 - March 2011
DC/MD/VA Apartment Guide January 2003 - April 2008
Atlanta New Homes Databook October 2001 - January 2003
Atlanta New Homes Databook July 2000 - October 2001
Electronic Graphics Group September 1998 - July 2000
Skills
Graphic Design, Retouching, Pre-press, Photography, Copywriting, Web Design, Photoshop, Publication Production, Image Manipulation, Art, InDesign, Publications, Editing, Periodicals, Advertising, Newsletters, Typography, Adobe Creative Suite, Layout, Logo Design, Adobe Acrobat, Creative Direction
Education
Savannah College of Art and Design 1994 — 1998
Bachelor of Fine Arts, Graphic Design
Navy Federal Credit Union October 2010 - October 2012
Navy Federal Credit Union September 2006 - October 2010
Navy Federal Credit Union January 1999 - September 2006
Education
Saint Leo University 2011 — 2015
Bachelor's Degree, Buisness Managemant
Saint Leo University
Associate of Arts, Liberal Arts
Saint Leo University
Master of Business Administration (M.B.A.)
Saint Leo University
Bachelor of Arts, Business Administration; Management
National Penn April 2015 - Present
Santander Bank, N.A. October 2007 - April 2015
Navy Federal Credit Union June 2003 - August 2005
Skills
Loans, Credit, Banking, Retail Banking, Notary Public, Lines Of Credit, Deposits, Customer Service, Management, Cross Selling, Leadership, Cash Management
Education
Southern New Hampshire University 2015 — 2019
Bachelor of Arts (B.A.), Graphic Design
Lario Oil & Gas Company July 2011 - Present
Navy Federal Credit Union October 2013 - February 2014
State of Colorado Medical Marijuana Enforcement Division August 2010 - July 2011
J. Kent Staffing January 2011 - March 2011
Salinas Adult School September 1990 - May 2010
Drs. Storey, Englehorn and Black January 1986 - January 1991
Salinas Valley Memorial Hospital January 1980 - January 1986
Skills
Data Entry, Accounts Payable, Invoicing, Software Documentation, Calendars, Payroll, Access, Administrative..., Human Resources, Management, Outlook, Budgets, Public Speaking, Office Management, Customer Service, Administrative..., Microsoft Office, Microsoft Excel, Microsoft Word, Training, PowerPoint
Education
San Jose State University 2008 — 2010
Master's Degree, Educational Leadership and Administration, General
University of San Francisco 1988 — 1990
Bachelor's degree; into Master's degree, Organizational Behavior; Educational Leadership
Navy Federal Credit Union
Skills
Bilingual German-English
Education
Shepherd University 2000 — 2003
Bachelor of Science (B.S.), Commercial Recreation - Tourism
San Diego County Credit Union August 2009 - Present
Navy Federal Credit Union December 2003 - June 2009
Marine Air Federal Credit Union July 2002 - December 2003
Skills
Consumer Lending, Credit Unions, Loans, Banking, Credit, Retail Banking, Loan Origination, Credit Analysis, Customer Service, Mortgage Banking, Underwriting, Refinance, Call Center, Cross Selling, Deposits, Branch Banking, Cash Management, Symitar, Branch Management, Finance, Microsoft Excel, Loan Servicing, Credit Cards, Lines Of Credit, Microsoft Office, Outlook, Sales, Microsoft Word, Team Building, PowerPoint, Bank Secrecy Act, Financial Services, Home Equity Lines of..., Residential Mortgages, Financial Analysis, Small Business Lending, Home Equity Loans, Cash, Cash Flow, Loan Modifications, VA loans, Insurance, Teller Operations, 10 Key, Mortgage Servicing, Mortgage Underwriting, Internet Banking, Financial Institutions, Mortgage Lending, Real Estate
Education
San Diego Mesa College 2008 — 2010
Associate's Degree, Business Administration and Management, General
San Diego Miramar College 2008 — 2010
Associate's Degree, Business Administration and Management, General
Davis Medical Center November 2007 - Present
Davis Memorial Hospital June 2001 - November 2007
Navy Federal Credit Union 1987 - 2001
Skills
Hospitals, Human Resources, Healthcare Management, Healthcare, Employee Relations, Onboarding, New Hire Orientations, Applicant Tracking..., Healthcare Information..., HIPAA, Leadership, Patient Safety, Customer Service, EMR
Education
Salem International University 2015 — 2016
Master’s Degree, Health/Health Care Administration/Management
Salem International University 2010 — 2015
Associate of Science (A.S.), Business Administration and Management, General
Salem International University 2010 — 2015
Bachelor's Degree, Human Resource Management
PRA Health Sciences July 2015 - Present
PRA Health Sciences November 2014 - July 2015
PRA Health Sciences May 2014 - November 2014
PRA Health Sciences August 2013 - May 2014
PRA International June 2012 - August 2013
Mainstreet Credit Union October 2007 - June 2012
MnM Painting Inc. March 2004 - September 2007
Navy Federal Credit Union September 2001 - March 2004
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Episys Quest, Customer Service, Management, Member Service, Multi Tasking, Leadership, Team Building, Teamwork, ATM networks, Mathematics, Problem Solving, Goal Oriented, Budgets, Process Improvement, Team Leadership, Time Management, Access, PowerPoint, Outlook, Research, Banking, Coaching, Event Planning, Financial Analysis, Risk Management, Data Entry
Education
Southern Virginia University
Navy Federal Credit Union June 2014 - Present
Navy Federal Credit Union January 2004 - May 2014
Skills
Information Security, Risk Management, Incident Management, Vendor Risk Management, Global Regulatory..., Security Controls..., Written & Oral..., Security Awareness, Security Policy, Operations Management, Network Security, Program Management, SaaS, Leadership, Business Continuity, Enterprise Software, CISSP, Information Security..., Cloud Computing, IT Audit, Software Development, Disaster Recovery, Security, Solution Selling
Education
Sacred Heart University
Master of Business Administration (M.B.A.)
St. Bonaventure University
Bachelor of Arts (B.A.), History
Alsco February 2015 - Present
Navy Federal Credit Union November 2011 - March 2013
PKL Services January 2009 - January 2010
Marine Corps December 2003 - December 2008
Skills
Time Management, Customer Service, Microsoft Office, Microsoft Word, Research, Banking, Team Leadership, Leadership, Microsoft Excel, Data Entry, Access, PowerPoint, Teamwork, Management, Strategic Planning, Performance Management
Education
University of Oregon 2013 — 2015
Bachelor of Science (B.S.), Business Administration, Management and Operations
San Diego Mesa College 2010 — 2013
AMSURG January 2015 - Present
AMSURG July 2012 - January 2015
AMSURG March 2010 - July 2012
Little Threads May 2009 - February 2010
Mercatus LLC February 2008 - January 2009
De La Rue Cash Systems, Inc. July 2002 - February 2008
Parson Consulting April 1998 - October 2001
Navy Federal Credit Union August 1996 - April 1998
Alternative Resources Corporation April 1994 - August 1996
First Chicago Bank August 1992 - April 1994
Skills
Project Management, Process Improvement, Management, Healthcare, Team Leadership, Account Management, Customer Service, Analysis, Business Analysis
Education
Saint Louis University 1988 — 1990
Business
CCMC Inc. May 2013 - Present
Worldwide Interactive Services, LLC May 2010 - May 2013
Worldwide Interactive Services, LLC May 2010 - May 2013
Navy Federal Credit Union February 2008 - May 2010
Skills
Banking, Quality Assurance, Networking, Project Management, Customer Service, Business Analysis, Account Management, Microsoft Excel, Outlook, Access, Microsoft Office, Customer Satisfaction, Process Improvement, Data Entry, Training, Technical Support, Management, Change Management, Leadership, Visio, Team Building, Vendor Management, Troubleshooting, Software Documentation, Product Management, Call Centers, HTML, Sales, Business Development, Analysis, CRM
Education
Seminole Community College 2007 — 2013
Business Administration and Management, General
Navy Federal Credit Union March 2015 - Present
Bank of America September 2013 - February 2015
Bank of America June 2012 - September 2013
Skills
Mortgage Lending, Loans, Banking, Refinance, FHA, Loan Servicing, Credit, Credit Analysis, Customer Service, Leadership, Loan Origination, Management, Microsoft Office, Mortgage Banking, VA Loans, Finance
Education
Salt Lake Community College 2009 — 2012
Associate of Science (A.S.), Pre-Nursing Studies, 3.45 GPA
Westminster College 2011 — 2011
Associate of Science (A.S.), Pre-Nursing Studies, 3.45 GPA
ThyssenKrupp-Bilstein February 2014 - Present
Sharon Perry Photography January 2013 - Present
Navy Federal Credit Union December 2009 - Present
Balboa City School January 2014 - February 2014
Navy Federal Credit Union December 2009 - March 2013
Clark Seif Clark Inc January 2007 - December 2009
Ultimate Staffing March 2005 - December 2006
Micro Precision Calibration Inc January 2003 - February 2005
Menas Realty March 2001 - January 2003
Skills
Lotus Notes, Administrative..., Outlook, Spreadsheets, Accounts Payable, Leadership, Time Management, Management, Analysis, Training, Human Resources, Accounts Receivable, Invoicing, Accounting, Administrative..., Customer Service
Education
San Diego Mesa College 1991 — 1995
Bachelor's degree, Accounting and Business/Management
San Diego Mesa College 1991 — 1993
Pschology
Keller Williams Realty, Inc. June 2014 - Present
Prayers for Parker August 2013 - Present
Navy Federal Credit Union November 2008 - July 2012
Independent Newspapers April 2006 - June 2008
Clinique 2005 - 2006
Skills
Curriculum Design, Public Speaking, Program Development, Applied Behavior..., Differentiated..., Classroom Management, Literacy, Classroom, Educational Leadership, Language Arts, K-12, Social Media, Editing, Microsoft Office, Public Relations, Press Releases, Research, PowerPoint, Training, Customer Service, Creative Writing, Facebook, Marketing, Blogging, Event Planning
Education
Wilmington College 2005 — 2006
Bachelor of Science (BS), Liberal Arts and Sciences, General Studies and Humanities
Shepherd University 2002 — 2005
Mass Communication/Media Studies
American Public University System April 2015 - Present
Navy Federal Credit Union July 2014 - April 2015
Home Instead Senior Care December 2011 - July 2014
Shepherd University August 2009 - December 2012
The Swiss Miss July 2011 - October 2011
Skills
Microsoft Office, Fast-paced, Customer Service, Senior Services, Fundraising, Community Outreach, Elder Care, Data Entry, Sociology, Alzheimer's Care, Psychology, Adaptability, Office Administration, Problem Solving, Personal Care, Social Networking, Food Service, Microsoft Word, Public Speaking
Education
Shepherd University 2008 — 2012
Bachelor of Science (BS), Sociology
LEB3 Music/LEB3 Productions September 2003 - Present
San Diego State University Research Foundation 2004 - August 2010
San Diego Unified School District 2002 - 2004
San Diego Unified School District 2001 - 2002
Paul Quinn College 1998 - 2000
Telecommunication Support Systems, Inc. (TSSI) 1996 - 1998
Navy Federal Credit Union 1982 - 1985
Skills
Music, Singing, Entertainment, Recording, Music Production, Songwriting, Songs, Music Industry, Acting
Education
National University - La Jolla, CA
B.B.A., Business
San Diego Mesa College
A.A.
Will C. Crawford - High School
Navy Federal Credit Union September 2006 - Present
Skills
Film, Final Cut Pro, Video, Video Editing, Video Production
Education
Shenandoah University 1996 — 2005
BFA, Theatre - Acting
Connecticut School of Broadcasting 2002 — 2002
Certificate, Radio, Video Production, Voice Overs, TV.
Booz Allen Hamilton October 2014 - Present
7-Eleven December 2011 - Present
CTDI March 2014 - April 2014
San Diego State University 2010 - 2011
Navy Federal Credit Union 2006 - 2009
7-Eleven December 2003 - 2007
Rady Children's Hospital-San Diego 2002 - 2003
Skills
Retail, Inventory Management, Merchandising, Store Management, Inventory Control, Customer Service, Visual Merchandising, Microsoft Office, Time Management, Management, Microsoft Excel, Operations Management, Sales, Cashiering, Team Building, Leadership, Soldering Iron, DMMs, Power Supplies, Signal Generators, Oscilloscope, Pspice, Matlab, MPLAB, Microchip PIC, Assembly Language, C/C++, VHDL, Verilog, FPGA, Microsoft Project
Education
San Diego State University-California State University 2009 — 2013
Bachelor of Science (BS), Electrical Engineering
San Diego Mesa College
Computer and Information Sciences
Navy Federal Credit Union August 2012 - Present
Agilex Technologies February 2012 - June 2012
Navy Federal Credit Union July 2010 - February 2012
Noblis February 2007 - May 2010
GEICO June 2006 - December 2006
carey limousine May 2005 - June 2006
Marriott International December 2003 - March 2005
Fannie Mae October 2002 - December 2003
Noblestar October 1999 - October 2002
Global One June 1999 - October 1999
Skills
Vendor Management, Java, Hibernate, Spring, Struts, Tomcat, JBoss Application Server, WebSphere Application..., Oracle, Linux, MySQL, Glassfish, SoapUI, SOA, Java Enterprise Edition, Websphere, Enterprise Architecture, EJB, Agile Methodologies, Web Services, JSP, Databases, JavaScript, Ant, Web Applications, Weblogic, Servlets, Subversion, Unix, REST, SQL, DB2, Object Oriented Design, JDBC, Maven, Spring Framework
Education
University of North Carolina at Chapel Hill 1988 — 1990
MS
Rutgers University-New Brunswick 1981 — 1985
BA
Pascack Valley, Bucknell
Oklahoma Virtual Charter Academy, K12 Inc. July 2014 - Present
Vermeer Great Plains March 2014 - June 2014
Dale Rogers Training Center February 2013 - March 2014
Jack Henry & Associates December 2011 - March 2013
Navy Federal Credit Union November 2010 - September 2011
US Employees Federal Credit Union March 2007 - September 2010
Oklahoma Educators Credit Union September 2000 - March 2007
Skills
Customer Service, Marketing, Banking, Business Development, Sales, Networking, Credit, Customer Experience, Internal Audit, Customer Satisfaction, Microsoft Office, Leadership, Team Leadership, Training, Process Improvement, Lotus Notes, Outlook, Payroll, Accounts Receivable, Purchase Requisitions, Team Building, Data Entry, Time Management, Management, Accounts Payable, Microsoft Excel, Accounting, Credit Unions, Cash Handling Experience, Petty Cash, microsoft outlook, Loans, Typing, Filing, Organization, Finance, General Ledger, Policy, Advertising, Microsoft Word, Mortgage Lending, Invoicing, Budgets, Financial Analysis, Account Management, Scheduling Management, Conflict Resolution, Strategic Planning, Consumer Lending, Fundraising
Education
Southern Nazarene University 2015 — 2016
Organizational Leadership
Rose State College 2012 — 2015
Associate’s Degree, General Studies, 3.397
Moore High School 1989 — 1990
high school diploma, General Studies
Eisenhower High School 1988 — 1989
Navy Federal Credit Union September 2015 - Present
HSBC December 2013 - August 2015
PHH Mortgage May 2012 - August 2013
PHH Mortgage June 2011 - June 2012
PHH Mortgage January 2007 - May 2011
PHH Mortgage February 2004 - January 2007
Skills
Loans, Credit Risk, Credit, Mortgage Lending, Banking, Mortgage Banking, Portfolio Management, Process Improvement, Credit Analysis, Fixed Income, Mergers & Acquisitions, Series 7, Loan Origination, Business Analysis, Investment Properties, Business Development, Cash Management, Financial Modeling, Financial Analysis, Customer Service, Securities, Asset Management, Strategic Financial..., Risk Management, Real Estate, Retail Banking, Equities, Investments, Finance, Forecasting, Financial Services
Education
Rowan University 1999 — 2003
BA, History
Navy Federal Credit Union July 2011 - Present
The Clorox Company September 2006 - May 2011
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Data Analysis, Outlook, Customer Service, Microsoft Word, Lotus Notes, Research, Teamwork
Education
University of Maryland University College 2011 — 2015
Master's Degree, Counseling Psychology
St. Mary's College of California
Bachelor of Science (B.S.), Psycholgoy
Navy Federal Credit Union January 2014 - Present
Ratner Companies October 2011 - January 2014
RCN June 2009 - June 2010
Canon USA November 2007 - June 2009
Fiduciary Trust Investment International, Inc. October 2006 - November 2007
PREIT, Inc. August 2005 - October 2006
Skills
PMP, Project Management, Project Planning, Marketing, Product Marketing, Strategic Planning, Leadership, Market Planning, Event Planning, Brand Management, Social Networking, Online Marketing, Email Marketing, Marketing Communications, Management, Advertising, Time Management, Marketing Strategy, Online Advertising, Recruiting, Retail, CRM, Social Media Marketing, Sales, Business Development, Microsoft Office, Training, Outlook, Sales Operations, Networking, Facebook, Direct Marketing, Brand Development, Account Management, Mobile Marketing, Market Research, Digital Marketing, Customer Retention, Marketing Management, Lotus Notes, Trade Shows, Integrated Marketing, Field Marketing, Lead Generation, Cold Calling
Education
Georgetown University 2007 — 2008
Certificate in Marketing, Marketing
Robert Morris University 2001 — 2004
Bachelor's of Science in Business Administration, Marketing
AnnieMac Wholesale August 2015 - Present
Freedom Mortgage April 2013 - Present
Navy Federal Credit Union 2012 - 2013
Navy Federal Credit Union 2012 - 2013
Lawn Doctor of June 2010 - January 2012
Greentree 2010 - 2011
Greentree 2010 - 2011
Greentree Mortgage 2010 - 2011
American Home Lending January 2008 - August 2008
GMAC Bank September 2005 - September 2007
Skills
Training, Management, Sales, Recruiting, Marketing, Call Centers, Customer Service, Loans, Customer Retention, Mortgage Lending, Email Marketing, Social Media Marketing, Program Management, FHA, Strategy, Sales Process, Team Management, Policy, Facebook, Project Planning, Credit
Education
Rowan University 1992 — 1997
Bachelor of the Arts, Psychology
Williamstown High School 1988 — 1992
Mutual of Omaha March 2014 - Present
Bass & Associates May 2013 - February 2014
Navy Federal Credit Union October 2012 - January 2013
Fifth Third Bank May 2012 - October 2012
Capital One Finance April 2010 - March 2012
USAA February 2010 - April 2010
Bear Stearns 2007 - 2008
Aames Financial Corporation 1993 - 2002
Skills
SDLC, Business Analysis, Process Improvement, Access, Integration, Project Management, SQL, Software Project..., Requirements Analysis, Visio, Business Process..., Vendor Management, Business Intelligence
Education
Regis University 2001 — 2005
Master of Business Administration (MBA)
University of Wisconsin-Milwaukee 1976 — 1979
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Navy Federal Credit Union May 2014 - Present
Navy Federal Credit Union January 2012 - May 2014
Wells Fargo 2011 - January 2012
Wells Fargo 2008 - 2011
Wells Fargo Bank 2007 - 2008
Wells Fargo May 2003 - 2007
Chase 1999 - May 2003
Chase September 1993 - 1999
Skills
Operational Risk..., Mortgage Lending, Risk Assessment, Process Improvement, Quality Assurance, Risk Management, Financial Risk, Banking, Operational Risk, Finance, Loans, Portfolio Management, Internal Audit, Business Process..., Credit
Education
Rollins College - Crummer Graduate School of Business 1997 — 1999
Master of Business Administration (M.B.A.)
Rollins College 1987 — 1991
Bachelor of Arts (B.A.), Biology, General
Navy Federal Credit Union April 2009 - Present
Navy Federal Credit Union January 2008 - April 2009
Navy Federal Credit Union May 2006 - December 2007
Navy Federal Credit Union June 2005 - April 2006
Skills
Business Analysis, Banking, Credit, Loans, Financial Analysis, Risk Management, Process Improvement, Analysis, Budgets, Visio, Project Management, Program Management, Microsoft Office, Leadership, Management, Business Process..., Customer Service, Data Analysis, Requirements Analysis, Retail Banking, Finance, Analytics, Consumer Lending, Access, Microsoft Excel, Monarch Pro, Visual Basic, FoxPro, Cognos, Lotus Domino
Education
Slippery Rock University of Pennsylvania 2001 — 2004
Bachelor of Science (BS), Business Administration - Finance
Liberty Power 2013 - Present
Liberty Power 2009 - 2013
Navy Federal Credit Union June 2006 - November 2009
Prudential California Realty February 2006 - November 2006
American Capital Financial Services January 2005 - February 2006
Skills
Sales Operations, Pricing, Salesforce.com, Forecasting, Energy, Process Improvement, Business Planning, Business Development, Competitive Analysis, Analysis, Strategy, Cross-functional Team..., CRM
Education
San Diego Mesa College 2004 — 2006
Anthony's School of Real Estate
Real Estate
University of Phoenix
Business Administration and Management, General
Navy Federal Credit Union August 2014 - Present
Bank of America July 2012 - July 2014
Fannie Mae July 2009 - November 2012
Fannie Mae March 2007 - July 2009
Fannie Mae April 2002 - March 2007
Fannie Mae March 2000 - April 2002
Fannie Mae January 1997 - March 2000
Fannie Mae May 1996 - January 1997
BDM May 1990 - May 1996
Skills
SDLC, Business Intelligence, IT Strategy, Software Development, SOA, Risk Management, Program Management, Project Planning, Agile Methodologies, Vendor Management, Process Improvement, Budgets, Architecture, Sarbanes-Oxley Act, Credit, Planning, Data Warehousing, Java, Strategic Technology..., Process Development, Mortgage, Agile, Business Management, SOX, Data Architecture, Teradata, InfoSphere, Microsoft SQL Server, Oracle, Hadoop, IBM MQ Series, Data Marts, Transaction Systems, Data Analytics, GoldenGate, Linux, HP-UX, Solaris, J2EE Application..., J2EE Web Services, SOAP, XML, XML Schema, Big Data, Microstrategy, Business Intelligence..., Business Intelligence..., Cognos, Oracle Exadata, Loan Servicing
Education
The George Washington University 1990 — 2004
MS, Computer Science, School of Engineering and Applied Sciences
Slippery Rock University of Pennsylvania 1983 — 1987
Bachelor of Science, Computer Science, School of Engineering and Applied Sciences
Fidelity Bank Mortgage April 2015 - Present
Navy Federal Credit Union March 2011 - April 2015
Old Point National Bank March 2000 - March 2011
RBC Centura February 1998 - March 2000
Skills
Consumer Lending, Credit, Banking, Loans, Small Business Lending, Retail Banking, Commercial Banking, Coaching, Mortgage Lending, Commercial Lending, Customer Satisfaction, Leadership, Sales, Customer Service, Credit Analysis, Recruiting, Training, Business Development, Branch Banking, New Business Development, Lines Of Credit, Loan Origination, Branch Management, Portfolio Management, Cash Management, Refinance, Mortgage Banking, Residential Mortgages, Underwriting
Education
Saint Leo University
Associate’s Degree, Business Management
Southern New Hampshire University
Business Management
The Catholic University of America November 2013 - Present
Navy Federal Credit Union August 2011 - November 2013
Navy Federal Credit Union June 2010 - August 2011
US Army Office of the Surgeon General February 2010 - March 2010
Ford's Theatre June 2009 - February 2010
University of Notre Dame May 2007 - August 2008
Big Idea Company, LLC May 2007 - July 2008
University of Notre Dame August 2003 - May 2008
Education
University of Notre Dame 2004 — 2008
BA
Savannah College of Art and Design
Master of Arts (MA)
First Student September 2014 - Present
Peoples Bank Colorado 2011 - 2013
Various Mortgage Companies 2007 - 2011
Navy Federal Credit Union 1989 - 1995
Feather & Fur Veterinary Clinic 1987 - 1989
Duckworth & Stebbins 1986 - 1987
Mettam Safety Supply 1985 - 1986
Skills
Quality Control, Customer Service, Process Improvement, Mortgage Compliance, Microsoft Office, Microsoft Excel, Credit, Processing, Financial Analysis, Fundraising, Report Writing
Education
Saint Mary's College 1976 — 1980
Danville High School 1974 — 1977
Navy Federal Credit Union June 2007 - Present
Skills
Credit, Loans, Mortgage Lending, Credit Analysis, Mortgage Banking, Credit Risk, Loan Origination, Customer Service, Underwriting, Team Building
Education
Salve Regina University 1989 — 1991
Master's degree, Administration of Justice
Salve Regina University 1985 — 1989
Bachelor of Arts (B.A.), Administration of Justice
Z57 Internet Solutions May 2013 - Present
Z57 Internet Solutions February 2011 - May 2013
Superior Mobile Medics July 2009 - February 2011
Navy Federal Credit Union January 2007 - July 2009
Skills
Lead Generation, Online Advertising, Social Media Marketing, Email Marketing, SEO, Customer Service, Social Media, Marketing, Account Management, Marketing Strategy, Microsoft Excel, Event Planning, Online Marketing
Education
San Diego Mesa College 2004 — 2007
General ED
Navy Federal Credit Union December 2012 - January 2014
Navy Federal Credit Union July 2011 - June 2012
AmericaHomeKey, Inc. December 2009 - February 2011
Skills
Loans, Mortgage Lending, Credit, Banking, Credit Analysis, Retail Banking, Mortgage Banking, Loan Origination, Consumer Lending, Refinance, Credit Cards, FHA, Financial Services, Residential Mortgages
Education
Saint Leo University
Business Administration and Management, General
Nymeo Federal Credit Union January 2015 - Present
Pinnacle Federal Credit Union April 2008 - July 2014
Visions Federal Credit Union April 1999 - April 2008
Navy Federal Credit Union April 1998 - April 1999
Empower Federal Credit Union September 1990 - March 1998
Price Waterhouse August 1988 - August 1990
Skills
Financial Analysis, Financial Institutions, Consumer Lending, Finance, Bank Management, Commercial Lending, ALM, Small Business Lending, Strategic Planning, Accounting, Process Improvement, Executive Management, Credit Analysis, Budgets, Team Building, Credit Unions, Loans, Risk Management, Credit, Banking, Mortgage Lending, CEOs, Senior Management..., Business Strategy, Cash Management, Commercial Banking, Commercial Mortgages, Credit Cards, Credit Risk, Financial Services, Leadership, Lines Of Credit, Loan Origination, Mergers, Retail Banking, Treasury Management
Education
Rochester Institute of Technology 1986 — 1988
Bachelor of Science, Accounting
U.S. ARMY NETWORK TECHNOLOGY COMMAND August 2015 - Present
U.S. Army May 2014 - Present
U.S. Army September 2007 - December 2011
Navy Federal Credit Union January 2005 - January 2006
Navy Federal Credit Union January 2001 - January 2005
U.S. Army November 1982 - December 1996
Skills
Intelligence, Intelligence Analysis, Military, Strategic Intelligence, Government, Security Clearance, Army, Leadership, National Security, Integration, Command, Top Secret, DoD, Risk Management, Tactical Intelligence, Intelligence Support to..., CISS, Information Security...
Education
InfoSec Institute 2015 — 2015
Certified Information Security Professional, Information Technology, Certification
National Intelligence University 2011 — 2012
MS - Strategic Intelligence, Science and Technology Intelligence
Command and General Staff College 2011 — 2011
ILE, Advance Operations and Warfighting
Military Intelligence Captains Career Course (MICCC) 2010 — 2010
Senior itacticalntelligence degree, Military Intelligence
Regis University 1988 — 1990
BS, Business Managment
MIOBC
Strategic Inttelligence Transition Course (SIOC)
FA 34 Army Skill Identifier, Construct and Employment of the instruments of National Power (DIME)
Novella Clinical, Inc. March 2015 - Present
GSK October 2014 - March 2015
INC Research September 2013 - September 2014
INC Research December 2011 - September 2013
INC Research November 2008 - December 2011
Washington Nationals October 2007 - July 2008
Navy Federal Credit Union February 2007 - October 2007
Navy Federal Credit Union August 2006 - February 2007
Skills
Accounts Payable, Accounts Receivable, Account Reconciliation, Financial Analysis, Accounting, Auditing, Finance, Financial Statements, Contractual Agreements
Education
Salisbury University
Accounting
Navy Federal Credit Union February 2012 - Present
Yankee Candle Company March 2011 - January 2012
Colts Neck Reformed Church Nursey School September 2005 - June 2009
United States Life Insurance Co. June 1989 - April 1993
Skills
Customer Service, Visual Merchandising, Sales, Cashiering, Inventory Control, Microsoft Word
Education
Rutgers, The State University of New Jersey-New Brunswick 1985 — 1989
BA, Psychology
Navy Federal Credit Union October 2012 - Present
Sunview Software January 2012 - August 2012
Hewlett-Packard September 2000 - April 2011
Skills
vSphere, ITIL, HPSM, VMware, HPSC, HPSD, HP, ChangeGear, BMC Remedy, Hyper-V, Virtualization, MCSE 2003, Linux, CCNA, IT Service Management, Servers, Windows Server, DNS, IT Outsourcing, VMware ESX, Incident Management, IT Operations, IT Management, Disaster Recovery, Microsoft Exchange, Firewalls, Data Center, Active Directory, Microsoft Certified..., Citrix, Infrastructure, Operating Systems
Education
The University of Texas at Dallas 2009 — 2010
Master of Business Administration (MBA), Organizational Leadership
Saint Leo University 2003 — 2005
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
Navy Federal Credit Union April 2006 - July 2007
Education
Shenandoah University 2001 — 2006
Business Administration
Warren County
SunTrust June 2014 - Present
Navy Federal Credit Union November 2010 - June 2014
Wells Fargo February 2006 - March 2010
Skills
Account Management, Banking, Commercial Banking, Commercial Lending, Consumer Lending, Credit, Customer Service, Loans, Microsoft Office, Small Business Lending, Sales Management, Lines Of Credit, Retail Banking, Recruiting, Mortgage Lending, Credit Analysis, Management
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2004 — 2006
Master of Arts (M.A.), Political Economy
Southern University and Agricultural and Mechanical College at Baton Rouge 2000 — 2004
Bachelor of Applied Science (BASc), Economics
Navy Federal Credit Union April 2014 - Present
Jefferson Security Bank April 2006 - September 2013
Gold's Gym August 2002 - 2006
Shepherdstown Day Care Center 1996 - 2006
Skills
Event Management, Customer Service, Time Management, Inventory Management, Project Planning, Event Planning, Program Management, Social Networking, Internal Communications, Customer Engagement, Community Service, Schedules, Community Development, Marketing Strategy, Events Organizing, Planning, Customer Relations, Staff Scheduling, Appointment Scheduling, Cycle Time Reduction, Creative Strategy, Creative Direction, Fashion Retail, Community Relations, Community Involvement, Hospitality Management, Early Childhood..., Early Childhood...
Education
Shepherd University 2010 — 2013
Bachelor of Science (BS), Family and Consumer Sciences/ Hospitality Management, 4.0
Blueridge CTC 2005 — 2008
Occupational Development w/ Early Education Emphasis, Education
Jefferson High School 1990 — 1993
High School Diploma
FAIRWINDS Credit Union April 2014 - Present
Fairwinds Credit Union April 2012 - November 2013
Fairwinds Credit Union December 2010 - April 2012
Navy Federal Credit Union July 2005 - March 2010
Skills
Social Media Marketing, Facebook, Marketing Event Planning, Company Newsletters, Promotions, Campaigns, Partnership Marketing, Copy Editing, Marketing Copy, Bilingual, Bank Secrecy Act, Teller Operations, Member Service..., Events, Media Events, Marketing Communications, Google Adwords, Social Networking, Email Marketing, Consumer Lending, Retail Banking, Marketing, Sales, Banking, Customer Service, Team Building
Education
University of Central Florida 2009 — 2011
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
San Diego Mesa College 2005 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Naples American High School 2000 — 2003
Navy Federal Credit Union April 2015 - Present
Skills
Credit Unions, Consumer Lending, Loans, Banking, Credit, Loan Servicing, Internet Banking, Refinance, Credit Cards, Commercial Lending, Branch Management, Home Equity Loans, Home Equity Lines of..., Financial Institutions, Training, Process Improvement, Management, Mortgage Banking
Education
San Diego State University-California State University 2006 — 2009
English
Kubasaki High School
High School Diploma
Navy Federal Credit Union July 2014 - Present
Wells Fargo August 2013 - July 2014
Hertz February 2011 - August 2013
Hertz January 2009 - February 2011
Starbucks June 2002 - January 2008
Caltrans 2008 - 2008
Foot Locker June 1999 - April 2000
Skills
Management, Customer Service, Logistics, Call Centers, Customer Satisfaction, Sales, Operations Management, Inventory Management, Account Management, Team Building, Microsoft Excel, Leadership, Customer Retention, Multi Tasking, Long-term Customer..., Close Attention to..., Marketing, Project Planning, Teamwork, Customer Relationship...
Education
San Diego State University-California State University 1998 — 2008
Business, Management
Southwestern College 2005 — 2006
Transfer to 4 year Degree, Business Management
Southwestern College 2000 — 2002
Associate of Arts (AA), Asian American Studies
Soutwest high school 1994 — 1998
High school diploma
Navy Federal Credit Union September 2012 - Present
Navy Federal Credit Union May 2007 - August 2012
US Navy May 1986 - September 2006
Skills
Manages, Plans, coordinates training, analyzes work quality, Monitors, provides recommendations, establishes goals, identifies discrepancies, Interviews
Education
Saint Leo University 1995 — 1999
Bachelor of Science (BS), Business Management, CIS
Navy Federal Credit Union March 2003 - Present
Genesys Conferencing January 1996 - March 2003
Skills
SDLC, Requirements Analysis, Business Analysis, IT Management, Disaster Recovery, Process Improvement, ITIL, SQL
Education
Strayer University (VA) 2001 — 2005
Bachelor of Business Administration (B.B.A.), Information Technology
Rockland Community College 1994 — 1996
Associate's degree, Business Administration and Management, General
Navy Federal Credit Union December 2012 - Present
cy-fair isd 2009 - 2012
Skills
Curriculum Design, Lesson Planning, Curriculum Development, Teaching, Classroom Management, Classroom, Elementary Education, Literacy, Differentiated..., Tutoring, Teacher Training, Educational Technology, Staff Development, Language Arts, Social Studies, ESL, Public Speaking
Education
San Diego State University-California State University 1992 — 1995
Bachelor of Arts (BA), English Language and Literature/Letters
Navy Federal Credit Union June 2010 - Present
FannieMae September 2006 - June 2010
AOL June 1998 - August 2006
Skills
SDLC, Program Management, Requirements Analysis, PMP, Project Portfolio..., Vendor Management, Business Analysis, Software Project..., Project Management, PMO, Banking, Waterfall, Risk Management, Requirements Gathering, MS Project, Agile Methodologies, Agile Project Management
Education
George Washington University 2003 — 2004
Certification in Project Management
Robert Morris University
Bachelor's degree, Management Information Systems, General
Navy Federal Credit Union August 2014 - Present
Navy Federal Credit Union January 2008 - Present
Middle school August 2012 - June 2013
Navy Federal Credit Union November 2000 - June 2001
Skills
Banking, Credit, Retail Banking, Loans, Credit Cards, Business Analysis, Vendor Management, Risk Management, Credit Risk, Lotus Notes, Process Improvement, Credit Analysis, Call Centers, Project Management, Customer Service
Education
Southern New Hampshire University 2012 — 2015
MS, Organizational Leadership
University of VirginiaCharlottesville VA 2009 — 2012
BA, Interdisciplinary Studies; Social Science and Humanities
Navy Federal Credit Union September 2014 - Present
Marriott International October 2011 - September 2014
The Greene Turtle December 2010 - September 2011
Dragga Hannon Hessler & Wills LLP September 2009 - June 2010
Seacrets Bar & Grille February 2007 - August 2009
Salisbury University January 2006 - January 2008
Skills
Notary Public, Customer Service, Call Centers, Sales
Education
Salisbury University 2005 — 2009
Bachelor's of Arts - Social Work, Social Work
Navy Federal Credit Union February 2015 - Present
Navy Federal Credit Union August 2014 - February 2015
Market USA Federal Credit Union February 2012 - April 2014
LanguageLine Solutions September 2010 - February 2012
Market USA Federal Credit Union April 2007 - January 2010
Skills
Banking, Retail Banking, Loans, Credit, Mortgage Lending, Commercial Banking, Credit Analysis, Consumer Lending, Branch Banking, Risk Management, Credit Risk, Small Business Lending, Finance
Education
Saginaw Valley State University 1995 — 2004
Bachelor of Arts (B.A.), International Business
Navy Federal Credit Union May 2011 - Present
Kinecta Federal Credit Union March 2010 - March 2011
CVS Caremark Corporation May 2009 - December 2009
Skills
Proficient Typing Skills, Multi Tasking, Close Attention to..., Loans, Credit Unions, Deposits, Cash Handling Experience, Microsoft Word, Data Entry, PowerPoint, Microsoft Office, Customer Service, Teamwork
Education
San Diego State University-California State University 2015 — 2017
Bachelor's degree, Criminology
San Diego Miramar College
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
Navy Federal Credit Union July 2007 - May 2012
NavyFederal Credit Union 2007 - 2012
Skills
Customer Service, Banking, Finance, Loan Servicing, Telephone Skills, Typing, Goal Oriented, Determination, Community Outreach, Branch Operation, Leadership
Education
San Diego State University-California State University 2006 — 2010
Bachelor of Applied Science (BASc), Public Administration
Navy Federal Credit Union August 2011 - Present
American Red Cross July 2010 - July 2011
US Navy July 1986 - July 2010
Education
Trident University International 2004 — 2006
Master of Science (M.S.H.S.), Emergency Management
Southern Illinois University, Carbondale 2000 — 2001
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Virtua Hospital January 2014 - May 2014
Temple University Hospital September 2013 - January 2014
Bethanna Foster Care and Adoption Agency January 2013 - August 2013
Temple University August 2012 - May 2013
Navy Federal Credit Union August 2005 - November 2007
Skills
Research, Psychology, Social Services, Discharge Planning, Behavioral Health, Motivational..., Behavior Modification, Child Welfare, Foster Care, Treatment Planning, Family Services, Interventions, Group Therapy, Group Dynamics, Group Work, Solution Focused, Adolescents, Child Advocacy, Clinical Research, Mindfulness, Narrative Therapy, CBT, Microsoft Word, Microsoft Excel, Microsoft Office, SPSS, PowerPoint, Photoshop, Photography, Banking, Problem Solving, Behavioral Problems, Telephone Skills, Social Media
Education
Temple University 2012 — 2014
Master of Social Work (M.S.W.), Clinical/Medical Social Work
Temple University 2012 — 2014
Masters of Social Work, Clinical/Medical Social Work
Rutgers University – Camden 2009 — 2012
Bachelor's Degree, Psychology, Childhood Studies
Camden County Community College 2006 — 2009
Associate's Degree, Pre-Nursing Studies
Navy Federal Credit Union May 2005 - November 2005
US Navy September 1998 - May 2000
Education
San Diego State University-California State University 2013 — 2015
Bachelor of Arts (B.A.), Psychology, 3.85