Navy Federal Credit Union
Navy Federal Credit Union is a US credit union headquartered in Vienna, Virginia, chartered and regulated under the authority of the National Credit Union Administration. Navy Federal is the largest natural member credit union in the United States, both in asset size and in membership. Designated CEO: Mary McDuffie (18 Jan 2019–) CEO: Cutler Dawson (5 Dec 2004–18 Jan 2019) Customer service: 00 800 0842 6328 Headquarters: Vienna, Virginia, United States Members: 8,121,667 (Q3, 2018) Number of locations: 300
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Navy Federal Credit Union Employees
Navy Federal Credit Union December 2014 - Present
Navy Federal Credit Union May 2014 - December 2014
Wells Fargo commercial mortgage servicing (CMS) December 2012 - May 2014
East Moon Asian Bistro February 2011 - April 2014
Rodney Louis, State Farm Agency November 2010 - December 2012
Great American Restaurants August 2005 - January 2011
KB Toys January 2004 - August 2005
Skills
Customer Service, Inventory Management, Sales, Customer Satisfaction, Time Management, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Marketing, Event Planning, Outlook, Social Media, Teamwork, Facebook, Leadership, Social Networking, Coaching, Social Media Marketing, Marketing Strategy, Marketing Communications, Retail, Telephone Skills, Team Building, Data Entry, Hospitality, Insurance, Customer Retention, Training, Highly detail oriented, Close Attention to..., Auditing, Life Insurance, Office Administration, Property & Casualty..., Employee Training, Food, Cold Calling, Food Service, Hospitality Industry, Human Resources, Event Management
Education
Northern Virginia Community College 2005 — 2011
Marketing/Marketing Management, General
Hayfield Secondary School 2000 — 2005
Highschool Diploma
Washington Gas Light FCU January 2012 - Present
Navy Federal Credit Union August 2010 - June 2011
Navy Federal Credit Union October 2009 - July 2010
Skills
Budgets, Microsoft Office, Microsoft Word, Customer Service, Outlook, Microsoft Excel, Windows, Research, English, Accounts Payable, Financial Reporting, PowerPoint, Photoshop, Editing, Month End Processing, General Ledgers, Reconciliations, Prepaid Accounting, Fixed Assets Accounting, General Ledger, Accounting, Account Reconciliation
Education
Northern Virginia Community College 2013 — 2013
Accounting Career Certificate, Accounting
George Mason University - School of Management 2007 — 2009
Bachelor of Science (B.S.), Finance, General
Molina Healthcare May 2010 - Present
Unisys June 2008 - April 2010
Navy Federal Credit Union May 2007 - August 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, SQL Server Management..., Visual Basic, SSRS
Education
Northern Virginia Community College 2010 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Virginia Commonwealth University - School of Business 2006 — 2008
Bachelor of Science (B.S.), Marketing
Navy Federal Credit Union October 2012 - Present
Navy Federal Credit Union May 2011 - October 2012
Navy Federal Credit Union September 2008 - May 2011
Easterns Automotive Group January 2008 - September 2008
Skills
Management, Team Building, Customer Service, Microsoft Office, Banking, Human Resources, Event Planning, Data Analysis, Program Management, Budgets, Sales, Business Development, Fundraising, Financial Analysis, Change Management, Access, Project Planning, Microsoft Excel, Outlook, Security, Social Media, Project Management, Salesforce.com, Editing, Account Management, Networking, Credit, PeopleSoft, Recruiting, Event Management, Marketing, Process Improvement, Talent Acquisition, Business Process..., Direct Sales, Loans, Social Media Marketing, Research, Sales Management, Public Speaking, PowerPoint, Customer Satisfaction, Social Networking, Government, Strategic Planning, Management Consulting, Onboarding, Team Leadership, Microsoft Word, buisness process
Education
Northern Virginia Community College
Business Administration and Management, General
Navy Federal Credit Union March 2013 - Present
United States Army Reserve April 2000 - August 2013
National Contract Management Association September 2008 - February 2013
SAIC November 2002 - September 2008
US Army January 1992 - March 2000
Skills
Security + CE, Network + CE, ITIL Foundations, Military, Project Management..., Operations Management, Personnel Management, IT Management, IT Operations Management, Global IT Operations, E-Learning, E-Learning Development, Instructional Design, Instructional Manuals, Product Development, Product Management, Video Production, US Army Signal Corps, US Army Military Police..., Project Planning, Project Delivery, Training Delivery, Instructor-led Training, Training Development, Exercise Planning, Project Management, PMP, Budgets, DoD, Program Management, ITIL, Visio, Government Contracting, Process Improvement, Security Clearance, Analysis, Proposal Writing, Cross-functional Team..., Logistics, Business Process..., MS Project, Risk Management, Project Portfolio..., Change Management, Government, Resource Management, Team Leadership, Contract Management, Vendor Management
Education
George Mason University - School of Management
B.S.
Northern Virginia Community College
A.S.
Navy Federal Credit Union September 2014 - Present
Marriott International Corporate Headquarters February 2008 - September 2014
JW Marriott Washington D.C. 2007 - 2008
Marriott International Corporate Headquarters 2005 - 2007
Marriott Vacation Club International 2004 - 2005
Tampa Marriott Waterside hotel & Marina 2002 - 2004
Skills
Financial Analysis, Hyperion Enterprise, Accounting, PeopleSoft, Finance, Forecasting, Consolidation, Leadership, Analysis, Tax, Budgets, Cash Flow, Financial Reporting, Auditing, Financial Statements, IFRS, QuickBooks, GAAP, Internal Controls, Sarbanes-Oxley Act, Process Improvement, Financial Accounting, US GAAP, Income Statement, Variance Analysis, Capital Budgeting, General Ledger, Managerial Finance, Payroll, Account Reconciliation, Cash Management, Revenue Analysis, Hotels, Accounts Receivable, Strategic Financial..., Financial Audits, Cash Flow Forecasting, Business Planning, Financial Modeling, P&L, Hyperion, Financial Planning
Education
New York Institute of Technology-Old Westbury 1998 — 2000
MBA, Management
Navy Federal Credit Union September 2013 - October 2014
ACS Inc. March 2010 - May 2013
National Action Financial Services 2001 - 2008
Skills
A/R collections, Telephone Skills, Skip Tracing, Team Leadership, Interviews, Employee Training, Staff Development, Quota Achievement, Negotiation, Dispute Resolution, Legal Compliance, Management, Motivated self-starter, Teamwork, Customer Service, Policy, A/R Collections, Leadership, Process Improvement, Risk Management, Team Building, Credit Cards, Call Centers, Credit, Banking, Analysis, Finance, Microsoft Excel, Strategic Planning, Financial Services, Budgets
Education
Niagara County Community College 1997 — 2001
Associate's degree, Human Services, General
Navy Federal Credit Union January 2011 - Present
DRS Technologies, Inc. November 2008 - December 2010
Skills
Process Improvement
Education
Northern Virginia Community College 2012 — 2014
OneWest Bank October 2011 - Present
Navy Federal Credit Union March 2006 - July 2010
Wells Fargo Home Mortgage August 2005 - January 2006
Skills
Loans, Mortgage Lending, Mortgage Banking, Loan Origination, Mortgage Servicing
Education
Sam Houston State University 2012 — 2014
Master of Business Administration (MBA), Marketing/Marketing Management, General
Norfolk State University 1993 — 1997
Bachelor's degree, Fashion/Apparel Design
Stonewall Jackson High School 1991 — 1993
The Washington Post October 2013 - May 2015
Navy Federal Credit Union 2005 - 2011
Wells Fargo January 2004 - October 2004
BMW of Sterling February 2002 - October 2003
Skills
Hillcrest Medical..., Medical Office..., Credit reporting..., Fast Data, Main frame-based..., Lotus Notes, Fluent in Urdu, can..., Microsoft Office Suite, Time Management, Invoicing
Education
Gibbs College Va 2004 — 2005
Associate of Science (A.S.), Medical/Clinical Assistant
Northern Virginia Community College 2002 — 2004
Associate of Science (A.S.), Biology, General
Navy Federal Credit Union March 2013 - Present
Navy Federal Credit Union December 2007 - March 2013
Jim Koons Automotive Companies April 2004 - December 2004
Skills
Monarch Pro, CMS, Microsoft Excel, Visual Basic
Education
Pensacola State College 2011 — 2012
Business Administration and Management
Northern Virginia Community College 2002 — 2004
Accounting
Premier Mechanical Group, Inc March 2015 - Present
Navy Federal Credit Union September 2005 - March 2015
General Electric Capital Corporation August 2003 - July 2005
GE Capital June 2001 - August 2003
The Gillette Company June 1998 - December 1998
Mobil Oil January 1997 - June 1997
Skills
Microsoft Word, PowerPoint, Microsoft Excel, excellent oral skills, excellent written skills, excellent organization..., Auditing, Team Building, Financial Modeling, Financial Analysis, Account Management, Finance, Analysis, Risk Management, Business Development, Project Planning, Negotiation, Accounting, Budgets, Management, Public Relations, Leadership, Strategic Planning
Education
Northeastern University 1994 — 1999
Bachelor of Science Business Administration, International Business, Finance, Logistics
Northeastern University 1994 — 1999
Bachelor of Science, Business administration
Sewickley Academy 1987 — 1999
Navy Federal Credit Union October 2014 - Present
Navy Federal Credit Union May 2009 - October 2014
State Department Federal Credit Union January 2008 - May 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Banking, Access, Outlook, Customer Service, Data Entry, Finance, Microsoft Excel, Research, Time Management, Analysis, Credit, Financial Analysis, Leadership, Team Building, Consumer Lending, Loans, Business Analysis
Education
Northern Virginia Community College
Navy Federal Credit Union May 2014 - January 2015
Navy Federal Credit Union March 2013 - April 2014
Capital One August 2011 - March 2013
Skills
Retail Banking, Mortgage Servicing, Bilingual-English/Spanis..., Spreadsheets, Customer Service, Sales, Data Entry, LPS Desktop, PowerPoint, Microsoft Word, Data Analysis, Credit, Loans, Mortgage Lending, Accounting, Home Equity Loans, Lines Of Credit, Portfolio Management, Personal Banking, Outlook, Teller Operations
Education
Northern Virginia Community College 2010 — 2012
Navy Federal Credit Union April 2015 - Present
Pinnacle Bank Arena February 2015 - April 2015
Conifer Health Solutions February 2015 - April 2015
Ameritas April 2014 - April 2015
WWW.NourishinglyNatural.com September 2012 - April 2015
NECO Security June 2007 - December 2014
Ameritas January 2014 - April 2014
Ameritas August 1999 - January 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Accounting, PowerPoint, Insurance, Time Management, Training, Teamwork, Windows, Research, Customer Service, Data Analysis, Critical Thinking, Life Insurance, Invoicing, Accounts Receivable, Small Business, Financial Analysis, Financial Reporting, Marketing, Telephone Skills, Underwriting
Education
Nebraska Wesleyan University 2010 — 2014
Bachelor of Science (BS), Business Administration, Management and Operations
Southeast Community College-Milford 1999 — 2009
Associate of Arts and Sciences (AAS), Accounting
Texas Roadhouse November 2004 - Present
YMCA of Greater Indianapolis October 2002 - October 2006
First Republic Mortgage January 1995 - 1998
Heltzel Mortgage 1992 - 1995
Providence Savings and Loan 1990 - August 1993
Navy Federal Credit Union 1987 - 1990
Skills
Mortgage Lending, Loans, Real Estate, Accounting, Payroll, Compliance, Insurance, Sales, Marketing, Invoicing, Event Planning, Customer Service, PowerPoint, Time Management, Microsoft Word, Microsoft Office, Microsoft Excel, Public Speaking, Fundraising, Data Entry, Management, Hospitality, Food, Event Management, Leadership, Budgets
Education
Radford University 1982 — 1987
Bachelor's degree, Business Administration and Management, General
Northern Virginia Community College 1980 — 1982
General Studies, Hotel, Motel, and Restaurant Management
MainSpring, Inc. September 2008 - Present
Poolesville Day 2011 - Present
Navy Federal Credit Union September 2001 - July 2004
Skills
Event Planning, Document Management, Customer Service, Human Resources, Microsoft Office, Executive...
Education
Northern Virginia Community College 1979 — 1980
McLean High School 1974 — 1978
Novozymes January 2015 - April 2015
POOLCORP May 2014 - August 2014
Advanced Energy September 2013 - December 2013
Poole College of Management Study Abroad May 2013 - June 2013
Navy Federal Credit Union June 2012 - July 2012
Alternative Spring Break March 2012 - March 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Communication Skills, Outlook, Teamwork, Data Entry, Government, Customer Service, PowerPoint, Time Management, Social Media, Access, Research, Event Planning, Communication
Education
North Carolina State University 2011 — 2015
Bachelor of Science (BS), Business Administration, Operations/Supply Chain Management
Nicotine Anonymous March 2011 - Present
Navy Federal Credit Union February 2007 - Present
First Virginia Bank Inc June 1993 - October 2003
Skills
Microsoft Excel, Outlook, Customer Service, PowerPoint, Event Planning
Education
Boston Coach driver training yearly 1998 — 2008
Driver and Safety Teacher Education
Northern Virginia Community College 1993 — 2003
banking safety classes FVB
Navy Federal Credit Union September 2014 - Present
Wegmans Food Markets August 2011 - March 2015
Subway June 2011 - August 2011
Skills
Customer Service, Time Management, Teamwork, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Social Media, Public Speaking, English, Finance, Outlook, Sales, Management, Data Entry, Credit, Banking, Financial Analysis, Leadership, Customer Satisfaction, Project Management, Analysis, Team Leadership, Loans
Education
Northern Virginia Community College 2012 — 2013
Associate of Science (AS), Biology, General
Columbia University Medical Center April 2015 - Present
Fannie Mae June 2014 - April 2015
Navy Federal Credit Union October 2012 - June 2014
Navy Federal Credit Union November 2011 - October 2012
Navy Federal Credit Union October 2010 - November 2011
Navy Federal Credit Union September 2010 - October 2010
Sallie Mae October 2009 - May 2010
Navy Federal Credit Union May 2007 - August 2009
Skills
Onboarding, PeopleSoft, HRIS, Employee Relations, Human Resources, Internet Recruiting, College Recruiting, Performance Management, Applicant Tracking..., FMLA, Employee Benefits, Benefits Administration, Talent Acquisition, Recruiting, New Hire Orientations, Deferred Compensation, Talent Management, HR Policies, Workforce Planning, Interviews, Temporary Placement, Performance Appraisal, Career Development
Education
University of Delaware - Lerner College of Business and Economics 2007 — 2010
Bachelor of Science (BS), Accounting
Northeastern University 2006 — 2007
Navy Federal Credit Union February 2015 - Present
Navy Federal Credit Union July 2014 - February 2015
Navy Federal Credit Union July 2013 - July 2014
Navy Federal Credit Union December 2010 - June 2013
Navy Federal Credit Union December 2009 - December 2010
Navy Federal Credit Union October 2008 - December 2009
Skills
Consumer Lending, Loans, Credit Cards, Banking, Credit Risk, Management, Leadership, Customer Service, Branch Management, Performance Management, Credit Unions, Loan Origination, Budgets, Loan Servicing, Predictive Dialers, Loss Mitigation, Dialer Management, Credit, Collections, Repossessions, Charge Offs, FDCPA, FCRA, Personnel Management, PeopleSoft, Cognos, Bankruptcy, Monarch Pro, Process Improvement
Education
George Mason University 2013 — 2015
Bachelor of Science (B.S.), Finance
Northern Virginia Community College 2009 — 2012
Associate of Science (A.S.), Business Administration
Navy Federal Credit Union November 2012 - Present
Apple Federal Credit Union November 2010 - November 2012
Dan Ryan Builders March 2010 - October 2010
Basheer & Edgemoore September 2009 - August 2010
Skills
Social Media, Social Media Marketing, Marketing, Social Media Measurement, Graphic Design, Content Management, CRM, Photoshop, Content Strategy, SEO, Content Development, Project Management, InDesign, Illustrator, Customer Service, Community Management, WordPress, Social Analytics, Social Listening, Social CRM, Brand Management, Painting, Illustration, Drawing, Training, Crisis Management
Education
University of South Carolina-Columbia 2006 — 2009
B.A, Media Arts and Graphic Design
Northern Virginia Community College 2005 — 2006
Radford University 2004 — 2005
Purdue University May 2014 - Present
Miami University February 2012 - May 2014
Sarah Allard Photography February 2011 - February 2013
Fireworks Gallery October 2010 - December 2011
Navy Federal Credit Union September 2010 - September 2011
Pacific Lutheran University July 2007 - June 2010
Western Illinois University August 2005 - May 2007
West Central Wisconsin Consortium - Wisconsin in Scotland Program 2006 - 2006
Saint Mary's College July 2004 - May 2005
Skills
Staff Development, Leadership Development, Residence Life, Student Development, Student Engagement, Student Leadership, Customer Service, Student Affairs, Staff Supervision, Program Development, Career Development, Recruiting, Conflict Resolution, Time Management, Higher Education, Workshop Facilitation, Resume Writing, Community Outreach, Event Planning, Job Search Strategies, Volunteer Management, Academic Advising, Budget Management, Supervisory Skills, Teaching, Cultural Competency..., Staff Selection, Program Planning, Crisis Management, Program Evaluation, Social Justice, Staff Training, Training & Development, Assessment, Orientation Programs, Graduate Recruitment, Student Recruitment, Educational Programming, Workshop Development, Workshop Presenter, Career Advising, Conflict Management, Crisis Intervention, Office Administration, Loan Servicing, Banking, Grant Writing, Admissions, Technology Needs..., Career Counseling
Education
Western Illinois University 2005 — 2007
M.S., College Student Personnel
Northern Illinois University 2000 — 2004
B.A., Psychology
Illinois Valley Central 1996 — 2000
HS Diploma, College Prep
Reality Innovations March 2011 - Present
Navy Federal Credit Union May 2007 - February 2011
Fleet and Family Support Center October 2001 - May 2007
Norfolk Public Schools September 2000 - June 2001
Skills
Training, Teaching, Financial Education, Public Speaking, Financial Services, Writing, Poetry, Spirituality, Team Building
Education
Norfolk State University 2000 — 2001
Teacher Certification, Education
Oral Roberts University 1993 — 1995
Masters of Arts, Counseling
Virginia Polytechnic Institute and State University 1981 — 1986
BSIE, Industrial Engineering and Operations Research
Navy Federal Credit Union July 2014 - Present
Acromatics July 2003 - June 2014
Ogilvy Public Relations Worldwide 2001 - 2003
CoreBrand 2000 - 2001
Burson-Marsteller 1998 - 2000
Young & Rubicam, Inc. 1993 - 1998
Lieberman Research 1988 - 1991
Skills
Business Development, Research Design, Product Development, Strategic Partnerships, Survey Design, Brand Development, Segmentation, Survey Research, Market Research, SPSS, Secondary Research, Web Analytics, Consumer Products, Questionnaire Design, Consumer Insight, Marketing Management, International Research, Customer Satisfaction, Multivariate Statistics, Marketing Research, FMCG, International Marketing, Competitive Intelligence, Media Analysis, P&L Budget Management, Quantitative Research, Mentoring Of Staff, Online Research, Qualitative Research, Business-to-Business..., P&L Management, Client Services, Customer Insight, Multi-channel Marketing, Global Marketing
Education
University of Rochester 1972 — 1976
BA, Political Science
Rutgers University 1976 — 1978
Urban Planning and Policy Analysis
New York University
Certificate, Computer Technology
Navy Federal Credit Union August 2012 - Present
Keller Williams Realty June 2012 - June 2014
Fannie Mae May 2010 - April 2012
Fannie Mae January 2009 - May 2010
Fannie Mae July 2007 - January 2009
Fannie Mae October 2005 - July 2007
Fannie Mae July 2001 - October 2005
Skills
Contract Management, Business Process..., Business Analysis, People Management, Client Engagement, Client Communication, Client Relationship..., Requirements Analysis, Market Analysis, Analysis, Document Management, Documentum, Loan Origination, Loan Servicing, Re-engineering, Market Research, Pricing Strategy, Pricing Analysis, Pricing Negotiations, Pricing Policy, Reconciliations, Cash Management, Customer Service, Customer Relations, Customer Experience, Contract Negotiation, Contract Review, SOX, Governance, Systems Analysis, Quality Assurance, Remedy, Service Excellence, Organizational..., Performance Excellence, Project Planning, Project Coordination, Project Execution, Software Project..., Real Estate, Project Management, Management, Risk Management, Operational Risk, Account Reconciliation, Financial Analysis, Client Liaison, Mortgage Banking, Sarbanes-Oxley Act, Loans
Education
North Central College 2000 — 2002
Bachelor of Arts, Finance and Marketing
North Central College 2000 — 2002
Master of Business Administration, Management and Finance
Dragonfly Graphic Dezigns & Moment in Time Memorial Videos June 2011 - Present
Immersion Hospitality July 2013 - July 2014
MGM Resorts International October 2012 - July 2013
On The Roc's October 2010 - July 2013
Scentsy December 2011 - January 2013
Lake Murray Wellness Center June 2006 - August 2009
Lake Murray Wellness Center February 2006 - August 2009
Navy Federal Credit Union September 2004 - January 2006
Hard Times Café May 2001 - April 2003
Strategic Implications International November 1999 - April 2001
Skills
Fundraising, Social Media, Microsoft Office, Team Building, Recruiting, Strategic Planning, Budgets, Training, Customer Service, Project Planning, Program Management, Human Resources, Event Planning, Outlook, Microsoft Word, Social Networking
Education
Stevens-Henager College 2010 — 2012
BS, Graphic Arts
Jefferson/Annandale Senior High School 1984 — 1988
General Diploma, General Studies
annandale High school 1984 — 1988
General, General Studies
Northern Virginia Community College
Associate's degree, Information Systems Technology and Business Management
Northern Virginia Community College
GlaxoSmithKline October 2001 - Present
Powerware July 2000 - July 2001
Frazee Industries August 1998 - July 2000
Pacific Millennium Trading Corp August 1994 - August 1998
Navy Federal Credit Union October 1987 - September 1992
Skills
Financial Analysis, Forecasting, Financial Reporting, Business Process..., Training, Cross-functional Team..., Process Improvement, Team Building, Analysis, Financial Modeling, Six Sigma, Budgets, Leadership, Accounting
Education
University of Phoenix 1998 — 2001
MBA, Management
San Diego State University-California State University 1991 — 1993
BS, Accounting
Northern Virginia Community College 1987 — 1991
AS, Business Administration
Navy Federal Credit Union June 2014 - Present
Navy Federal Credit Union August 2013 - June 2014
WestStar Mortgage July 2012 - June 2013
US Small Business Administration 2011 - 2012
Carousel Child Development Center April 2010 - August 2010
Michaels Arts & Craft August 2008 - November 2008
Government Services IPT June 2008 - August 2008
Skills
Customer Service, Data Entry, Insurance, Human Resources, Telephone Skills, Office Management, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Microsoft Office, Team Building, Sales, High Organizational..., Mortgage Lending, Loans, Administrative..., Word Processing, Problem Solving, Team Leadership, Customer Satisfaction, Lotus Notes, Fidelity, LPS, Mortgage Servicing, Mortgage Banking, Payments, Electronic Payments, Electronic Payment..., Employee Training, Escrow, Fax, Loan Servicing, Spreadsheets, Clerical Skills, Call Centers, Phone Etiquette, General Office Skills, Time Management, Training, Teamwork, Internet Explorer, Critical Thinking, Work Well Independently, Pay Close Attention to..., Cash Handling Experience, Cashiering, Clerical Work, Multi-line Phone, Office Administration
Education
Stratford University 2013 — 2015
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Standard HealthCare 2010 — 2010
Certified Nursing Assitant, Practical Nursing, Vocational Nursing and Nursing Assistants
Norfolk State University 2009 — 2010
N/A, General Studies
Navy Federal Credit Union October 2006 - August 2010
City of Virginia Beach September 2006 - October 2007
USAA 2002 - 2006
USAA September 1996 - April 2002
Navy Exchange Service Command (NEXCOM) February 1994 - March 1996
Portsmouth Police Department 1995 - 1995
Navy Exchange Service Command (NEXCOM) 1992 - 1994
Skills
Type 40+ wpm, Microsoft Office, PeopleSoft, 10 key by touch, Check 21, Background Checks, Retail Banking, Property & Casualty..., Procurement, Emergency Communications, Budget Oversight, Personnel Supervision, Training & Development, Process Improvement, Banking, Compliance, Customer Service, Excel, Access, Career Counseling, Coaching Staff, Budgets, Microsoft Excel, Microsoft Word, Payroll, Software Documentation
Education
Tidewater Community College
Associate's degree, Accounting
Troy State University 2002 — 2003
Masters in Public Administration, Human Resource Management
Norfolk State University 1987 — 2001
Bachelor of Science, Business & Finance
Navy Federal Credit Union March 2014 - Present
ACN March 2013 - Present
Navy Federal Credit Union July 2007 - March 2013
Chevy Chase Bank June 1996 - July 2007
Herman's Sporting Goods June 1994 - June 1996
Skills
IRAs, Roth IRA, 401k Rollovers, 403 b, Retirement Savings, College Savings Plans, Licensed Life & Health..., Budgets, Strategic Planning, Client Relations Skills, Customer Service, Customer Satisfaction, Private Banking, Retail Banking, Loans, Series 6, Series 63, Investments, Mutual Funds
Education
Northern Virginia Community College
High School
Stonegate Financial, An Independent Firm January 2015 - Present
Stonegate Financial, An Independent Firm August 2014 - December 2014
Envestnet Tamarac August 2013 - August 2014
Envestnet Tamarac June 2012 - August 2013
USA Baseball January 2011 - October 2011
Navy Federal Credit Union May 2010 - July 2010
Skills
Financial Accounting, Account Management, Accounts Receivable, Accounts Payable, Market Research, Financial Services, Relationship Management, Data Analysis, Account Reconciliation, Client Relations Skills, Customer Service, CRM, Accounting, Financial Analysis
Education
North Carolina State University 2008 — 2012
Bachelor of Science, Accounting-Financial Analysis Concentration
Navy Federal Credit Union January 2015 - Present
Navy Federal Credit Union, Regulatory Compliance and Public Policy July 2013 - Present
CDB Consultancy LLC April 2013 - July 2013
Fannie Mae June 2010 - March 2013
CDB Consultancy LLC March 2004 - June 2010
Fannie Mae December 1999 - March 2004
Fannie Mae September 1995 - December 1999
Fannie Mae July 1991 - September 1995
Fannie Mae February 1988 - July 1991
U.S. Senate June 1985 - February 1988
Skills
Strategic Planning, Product Development, Business Analysis, Market Research, Business Development, Mortgage Lending, Program Management, Process Improvement, Banking, Executive Management, Strategy, Risk Management, Management, Loans, Mergers & Acquisitions, Vendor Management, Management Consulting, Analysis, Credit, Business Process..., Financial Risk, IT Strategy, Real Estate, Business Strategy, Change Management, Loan Origination, Portfolio Management, Financial Services, Business Planning, Relationship Management, Training, Finance, Consulting, Policy, Due Diligence, Loan Servicing, Negotiation, Governance, Government, Mortgage Servicing, Loss Mitigation, Project Planning, E-commerce, Analytics, Start-ups, Leadership, Financial Modeling, Strategic Partnerships, CRM, Valuation
Education
New York University
Robert F. Wagner Graduate School of Public Service, Master of Public Administration (MPA), Specialization in Public Policy Analysis
The University of Connecticut
Bachelor of Arts, Political Science
Navy Federal Credit Union January 2015 - Present
Navy Federal Credit Union September 2014 - December 2014
Navy Federal Credit Union May 2014 - September 2014
Navy Federal Credit Union December 2013 - January 2014
Tropical Smoothie Cafe February 2012 - August 2013
Skills
Customer Service, PowerPoint, Access, Time Management, Leadership, Teamwork, Team Building, Social Networking, Administration, Blogging, Web Design, Web Development, Web Services, English, Editing, Event Management, Journalism, Social Media, Organizing, Photoshop, Planning, Microsoft Word, Microsoft Excel, Customer Relations, Customer Satisfaction, Customer Support, Photography, Team Management, Facebook, Telephone Skills, Data Analysis, Analysis, Management, Conflict Resolution, Conflict Prevention, Written Communication, Written Correspondence, High Sense Of Urgency
Education
Longwood University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Senior
Northern Virginia Community College 2011 — 2011
Spanish Language and Literature
Navy Federal Credit Union May 2015 - Present
Navy Federal Credit Union January 2015 - May 2015
Navy Federal Credit Union September 2013 - January 2015
Navy Federal Credit Union November 2011 - September 2013
Navy Federal Credit Union October 2010 - November 2011
Navy Federal Credit Union May 2009 - October 2010
Circuit City Stores, Inc. April 2008 - March 2009
ExcellerateHRO (Electronic Data Systems/TowersPerrin) November 2004 - April 2008
Bank of America October 2003 - October 2004
Skills
Retirement Plans, Defined Benefit, 401k, Vendor Management, Technical Analysis, PeopleSoft, Pension Administration, Client Service, Customer Service, Project Coordination, Call Center, Research, Data Analysis, Process Improvement, Process Development, HRIS, Benefits, Pensions, Benefits Administration, Employee Benefits, Compliance, PowerPoint, Access, Excel, Word, Microsoft Office, Vendor Relations, Analysis, Microsoft Excel, Data Conversion, PS Query, Requirements Gathering, Business Analysis, System Testing, Test Scripts, Human Resources, Employee Relations, Deferred Compensation, Requirements Analysis, Requirements Management, Strategic Thinking, Collaboration, Business Process, Business Process..., Management, Training, Project Management, Business Requirements, Testing, SQL
Education
International Foundation of Employee Benefit Plans 2008 — 2009
RPA, Retirement Plans Associate Designation
Norfolk State University 2000 — 2003
Exercise Science/Kinesiotherapy
CACI International Inc December 2012 - Present
Femme Comp, Inc March 2012 - Present
AMERICAN SYSTEMS May 2012 - November 2012
Navy Federal Credit Union July 2007 - May 2011
Defense Commissary Agency December 2003 - June 2007
Skills
Maximo, JPAS, Galaxy, Pro Tools, FL Studio, Microsoft Word, Microsoft Office, Outlook, Financial Management..., Asset Management, Accounts Payable, Accounts Receivable, Acquisitions, maschine, Access, Customer Service, DoD, Microsoft Excel, PowerPoint
Education
Northern Virginia Community College 2004 — 2007
N/A, Business/Corporate Communications
Navy Federal Credit Union October 2012 - Present
Navy Federal Credit Union July 2009 - October 2012
Navy Federal Credit Union June 2007 - July 2009
Navy Federal Credit Union November 2003 - June 2007
Navy Federal Credit Union January 1996 - November 2003
Skills
Software Development, Software Documentation, SDLC, Process Improvement, Business Process..., Application Support, ITIL, Leadership, IT Management, Information Technology, IT Strategy, Business Analysis, Program Management, Visio, PMP, Analysis, Risk Management, Business Intelligence, Vendor Management, Cross-functional Team...
Education
North Carolina State University
Bachelor of Arts (B.A.), Psychology
our Home Administrative AssistantBeyers Funeral HomeMarch 2011 - February 2012
Camden County Chamber of Commerce March 2009 - March 2011
Navy Federal Credit Union March 2008 - November 2008
Skills
Customer Service, Accounts Payable, Operations Management, Leadership Development, Management, Microsoft Office, Training, Marketing, Marketing Strategy, Payroll, Project Management, Sales, Teamwork, Leadership, Sales Management, Advertising, Strategic Planning
Education
North Carolina State University - College of Management 2005 — 2007
Business Management, Marketing
The Colorado Mortgage Team March 2013 - Present
American Dream Mortgage Denver Colorado October 2011 - March 2013
Citywide Home Loans Denver Colorado July 2011 - October 2011
Denver Mortgage Company March 2011 - July 2011
Wells Fargo Home Mortgage Denver Colorado December 2010 - March 2011
Cornerstone Mortgage Company Denver Colorado July 2010 - December 2010
Guild Mortgage Denver Colorado August 2009 - July 2010
Amerisave Mortgage Corporation January 2007 - August 2009
First Heritage Mortgage 2004 - 2006
Navy Federal Credit Union August 2001 - 2004
Skills
FHA, Mortgage, Loans, First Time Home Buyers, Investment Properties, VA, Mortgage Lending, Purchase, Home, Real Estate, Refinance, Residential, Sellers, Foreclosures, Short Sales, Credit, Investments, REO, Property Management, Condos, Conventional, Real Estate Investment, Investors, USDA, First Time Buyers, Online Marketing, Single Family Homes, Social Media Marketing, Relocation, VA loans, FHA financing, Jumbo, Government Loans, HUD, Non-Conforming, Arms, Mortgage Banking, Residential Purchases, Residential Mortgages, Home Marketing, Real Estate Financing, Refinance Transactions, Second Home, Defence, Marketing, Funding, Property, Residential Homes, Real Estate Economics, Sales
Education
Northern Virginia Community College 1999 — 2001
Associates, Business Management
Northern Virginia Community College 1996 — 1999
Associates, Hotel, Restaurant & Institutional Management
Bank-Fund Staff Federal Credit Union January 2014 - Present
Bank-Fund Staff Federal Credit Union February 2011 - Present
Front Point Security June 2010 - January 2011
Don's Johns Inc July 2008 - February 2010
Covad Communications November 2006 - May 2008
Navy Federal Credit Union March 2006 - October 2006
VA Alcohol Beverage Control March 2004 - March 2006
Disney's Grand Floridian Resort and Spa January 2003 - May 2003
Skills
Microsoft Excel, Salesforce.com, Microsoft Office, PowerPoint, Microsoft Word, Research, Business Analysis, Customer Service, Sales, Leadership, Marketing, Project Management, Analysis
Education
Northern Virginia Community College
Navy Federal Credit Union January 2012 - Present
Navy Federal Credit Union July 2011 - December 2011
CVS Caremark October 2008 - November 2011
CVS Caremark January 2006 - October 2008
Nichols College September 2005 - December 2005
Skills
Microsoft Office, Customer Service, Leadership, PowerPoint, Event Planning, Microsoft Excel, Sales, Outlook, Microsoft Word, Public Speaking, Team Building, Training, Team Leadership, Coaching, Management, Employee Relations, Inventory Management, Operations Management, Time Management, Program Management, Merchandising, Process Improvement, Project Management, Customer Satisfaction, Retail
Education
Nichols College 2002 — 2006
BSBA, Business Management
Classical 1998 — 2002
Sage Payment Solutions October 2011 - Present
Sage Payment Solutions December 2009 - September 2011
MEFC January 2001 - December 2009
Navy Federal Credit Union December 1995 - January 2001
Skills
Banking, Management, Business Development, Relationship Management, Credit Cards, Real Estate, Strategy, Finance, Selling, Training, Portfolio Management, Leadership, Call Centers, Program Management, Sales Process, Credit, Strategic Partnerships, Sales, Marketing Strategy, Payment Card Processing, Customer Service, Customer Retention, Executive Management, Mortgage Lending, Time Management, Accounting, Payments
Education
Hylton
Northern Virginia Community College
Dominos February 2013 - Present
Extreme Pizza February 2012 - September 2012
U S Automotive Leasing Services Inc June 2011 - August 2011
Navy Federal Credit Union June 2008 - August 2009
CVS Pharmacy September 2008 - May 2009
Skills
Customer Service, Analysis, Time Management, Microsoft Office, Teamwork, Inventory Management, Customer Satisfaction, Data Entry, Computer Hardware, Windows, Cashiering, Social Media, Telephone Skills, Inventory Control, Team Building
Education
Northern Virginia Community College 2011 — 2014
Associate of Science (A.S.), Information Technology
Technical Training Marshall Academy 2008 — 2009
Oakton High School 2005 — 2009
Diploma
Inova Health System August 2015 - Present
Kaiser Permanente January 2015 - Present
Health and Wellness Center October 2010 - June 2015
Community Systems, Inc August 2011 - January 2015
Fannie Mae January 2009 - October 2009
Navy Federal Credit Union October 2006 - July 2008
Skills
Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Outlook, Leadership, Training, Sales, Microsoft Word, Research, Recruiting, SQL, Healthcare Information..., Information Technology, Administrative..., Administration, Office Administration, Receptionist Duties, Telecommunications, Annual Reports, Daily Reports, Credit Analysis, Retail Banking, Help Desk Support
Education
Northern Virginia Community College 2014 — 2016
Business Management/Health Care Administration
J.E.B. Stuart High School 2002 — 2005
Advanced Diploma
Virginia Employment Commission February 2015 - Present
Navy Federal Credit Union April 2014 - December 2014
Capital One January 2009 - April 2014
Best Buy August 2010 - July 2012
Impressions Marketing Group January 2008 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Research, Outlook, Teaching, Public Speaking, Media Production, Social Media, Communication, Media Relations, Data Analysis, Management
Education
Northern Virginia Community College 2006 — 2009
Associate of Science (A.S.), Sociology
Navy Federal Credit Union August 2012 - Present
Navy Federal Credit Union August 2012 - Present
Legal Placements, Inc. December 2011 - Present
Legal Services of Northern Virginia November 2010 - Present
Legal Services of Northern Virginia October 2010 - Present
Saul, PLC September 2005 - October 2011
Greenspun, Shapiro, Leary & Davis August 2004 - September 2005
GEICO September 1981 - June 1989
Skills
WordPerfect, Microsoft Office Suite, CaseMap, CPAN, PACER/ECF, Quickbooks, Outlook, Notary Public, Adobe, Accounts Receivable, Accounts Payable, Trial Preparation, Pleadings, Civil Litigation, Courts, Personal Injury, Legal Research, Document Review, Legal Support, Word, Litigation Support, Administrative Support, Legal Services, Excel, Research, Customer Relations, Insurance, Legal Documents, Trials, Corporate Law, Wordperfect
Education
Northern Virginia Community College
Associates Degree, Paralegal Studies
Old Dominion University 1976 — 1981
B.A., Political Science
Old Dominion University 1976 — 1981
Bachelor of Arts (B.A.), Political Science and Government
Okaloosa Walton Community College
Bachelor of Arts Degree, Political Science
Northern Virginia Community College
A.A., Paralegal Studies
Paralegal
Associate of Arts (A.A.)
Navy Federal Credit Union June 2014 - Present
Primetime Sports Bar & Grill December 2013 - January 2015
Forever 21 August 2012 - December 2013
Education
Northern Virginia Community College 2014 — 2016
Business, Management, Marketing, and Related Support Services
Family Services May 2015 - Present
New Direction Community Outreach Services February 2015 - May 2015
Allied Barton May 2014 - February 2015
St. Coletta of Greater Washington September 2014 - December 2014
Virginia Department of Corrections August 2013 - May 2014
Pinkterton Government Services August 2009 - December 2013
Navy Federal Credit Union June 2007 - January 2009
Skills
Mental Health, Family Therapy, Social Services, Nonprofits, case management, Report Writing, Security, Microsoft Office, Teamwork, Government, Customer Service, Microsoft Excel, Administration, Microsoft Word, PowerPoint, Community Outreach, Program Management, Private Investigations, Security Clearance, Leadership, Criminal Justice, Event Planning, Public Speaking, Research, Physical Security, First Aid, Courts, Case Management
Education
Norfolk State University 2011 — 2014
Bachelor's degree, Social Work
Forest Park High School 2000 — 2004
Diploma, Business Administration and Management, General
Garfield High School 2000 — 2004
Navy Federal Credit Union June 1983 - Present
Skills
Retail Banking, Loans, Banking, Credit, Mortgage Lending, Credit Analysis, Residential Mortgages, Funding, Team Leadership, Risk Management, Mortgage Banking
Education
Northen Virginia Community College
Northern Virginia Community College
Razer December 2014 - Present
Dj Xyanyde January 2002 - Present
Legacy Marketing Partners June 2014 - February 2015
Syncomm Management Group, Inc. September 2014 - December 2014
Lyft June 2014 - December 2014
Riot Games December 2012 - July 2013
Riot Games July 2012 - December 2012
Navy Federal Credit Union June 2006 - December 2010
GameStop January 2005 - June 2006
Skills
Video Games, Audio Editing, Customer Support, Online Gaming, Entertainment, Music Production, Customer Experience
Education
Northern Virginia Community College 2005 — 2006
Fine Arts, Photography
Virginia Commonwealth Challenge Military Academy 2003 — 2004
KPMG US March 2015 - Present
Navy Federal Credit Union July 2012 - February 2015
Overseas Private Investment Corporation February 2012 - May 2012
RWR Advisory January 2010 - December 2011
Delphos International August 2010 - December 2010
Optia Partners March 2008 - July 2009
ECC Japan July 2006 - March 2008
Skills
Data Analysis, Economics, Financial Modeling, Market Research, Financial Analysis, Microsoft Excel, Portfolio Management, Policy Analysis, Finance, Analysis, Strategic Planning, Project Finance, Due Diligence, SQL, Credit Risk, Credit Analysis, Credit Cards, Banking, Credit, Risk Management
Education
The George Washington University - School of Business 2009 — 2012
MBA, International Business
The George Washington University - The Elliott School of International Affairs 2009 — 2012
MA, International Affairs
早稲田大学 / Waseda University 2011 — 2011
International Affairs
North Carolina State University 2002 — 2005
BA, Anthropology
The Chinese University of Hong Kong 2004 — 2004
Anthropology
Forbush High School
Navy Federal Credit Union September 2014 - Present
Capital One September 2011 - Present
Capital One April 2010 - July 2011
Sephora February 2008 - March 2010
Skills
Microsoft Office, Microsoft Outlook, Relationship Building, Organization, Leadership, Management, Social Media, Teamwork, Cultural Diversity, Decision Making, Problem Solving, Sales, Financial Analysis
Education
George Mason University 2013 — 2016
Bachelor of Science (B.S.), Finance
Northern Virginia Community College 2008 — 2012
Business Administration, Finance, General
Battlefield Highschool 2002 — 2006
High School Dipolma
Samser Innovations Company January 2011 - February 2015
Unisol Company Limited January 2006 - January 2011
Unisol Company Limited January 2002 - January 2006
Network Solutions January 2000 - January 2002
Old Dominion University January 1997 - January 2000
Navy Federal Credit Union 1995 - January 1997
Service Merchandise January 1994 - January 1995
Skills
Cross-functional Team..., Business Operations, Intercultural..., Business Development, Strategic Negotiations, Business Analysis, Management, Marketing Strategy, Business Strategy, New Business Development, Strategic Planning, Strategy, Change Management, Leadership, Negotiation, Project Management, Team Management, CRM, Training, Project Planning
Education
Old Dominion University 1998 — 2001
Bachelor's degree, Business Administration, Management and Operations
Northern Virginia Community College 1995 — 1998
Associate's degree, Information Technology
CliftonLarsonAllen May 2015 - Present
Aptify July 2014 - January 2015
Leidos (formerly known as SAIC) September 2013 - July 2014
Gate Gourmet July 2013 - September 2013
Navy Federal Credit Union February 2012 - June 2013
SunTrust Bank February 2011 - February 2012
American Exchange Organization March 2010 - May 2010
Skills
Computer Proficiency, Accounting, Banking, Customer Service, Account Management, Cash Handling Experience, Data Analysis, Data Entry, SAP, Microsoft Suites, Journal Entries, Payments, Microsoft Office, Microsoft Excel
Education
George Mason University - School of Management 2012 — 2015
Bachelor's Degree, Accounting, Information Systems and Operations Management (Double Major)
Northern Virginia Community College 2009 — 2011
Associate's degree, Business Administration
Northwest Federal Credit Union March 2015 - Present
gategroup May 2014 - February 2015
Navy Federal Credit Union September 2013 - April 2014
Navy Federal Credit Union May 2012 - September 2013
Susan Phillips, PC February 2011 - December 2011
Starbucks April 2010 - August 2010
P.F. Chang's China Bistro March 2008 - April 2010
Skills
Data Analysis, Customer Service, Accounting, Financial Analysis, Public Speaking, Econometrics, Banking, Financial Statements, Research, Time Management, Statistics, Strategic Financial..., Financial Planning, Management, Finance, Microsoft Excel, Microsoft Office, Leadership, Budgets, Microsoft Word, Analysis, PowerPoint, Team Building, Process Improvement, Economics, Teamwork, Cost Accounting, QuickBooks, Strategic Planning, Budgeting
Education
Northern Virginia Community College 2014 — 2015
Accounting Career Studies Certificate, Accounting
University of Houston 2010 — 2011
Bachelor of Science, Economics
Navy Federal Credit Union February 2014 - Present
Marriott Hotel October 2012 - August 2013
Wegmans Food Markets July 2009 - July 2012
Skills
Teamwork, Sales, Customer Service, Mac, Social Media
Education
Virginia Commonwealth University 2012 — 2013
Marketing
Northern Virginia Community College 2009 — 2011
Associate of Science (A.S.), Business Administration and Management, General
LMI February 2015 - Present
LMI March 2014 - Present
United States Department of Defense - Office of the Undersecretary for Personnel & Readiness January 2012 - March 2014
Navy Federal Credit Union 2008 - 2014
United States Department of Defense January 2010 - December 2012
US Navy January 2008 - December 2010
US Navy January 2004 - December 2008
US Navy January 2002 - December 2004
US Navy January 1999 - December 2002
US Navy January 1998 - December 1999
Skills
Strategic Human..., Organizational Design, Program Management, Strategic Financial..., Strategic Planning, Healthcare Management, Labor Relations, Military, Security Clearance, Cross-functional Team..., DoD, Command, Navy, Defense, Leadership, Financial Planning, Government, Government Contracting, National Security, Operational Planning, Policy, Business Strategy, Business Development, Financial Analysis, Project Management
Education
Rensselaer Polytechnic Institute 1981 — 1983
Master of Business Administration (MBA), Business Administration and Management, General, 4.0
New York Institute of Technology 1974 — 1977
B.S., Chemistry, 4.0
College of William and Mary August 2014 - Present
Becker Professional Education August 2014 - Present
Deloitte June 2014 - August 2014
Navy Federal Credit Union September 2009 - April 2010
Navy Federal Credit Union April 2008 - September 2009
Skills
Microsoft Word, Accounting, Microsoft Office, Financial Analysis, PowerPoint, Microsoft Excel, Leadership, Teamwork, Time Management
Education
The College of William and Mary - The Mason School of Business 2014 — 2015
Master of Accounting, Taxation
The College of William and Mary - The Mason School of Business 2012 — 2014
Bachelor of Business Administration (BBA), Accounting
Northern Virginia Community College 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Prudential Financial June 2013 - Present
MetLife October 2012 - February 2013
Navy Federal Credit Union 2012 - 2012
Freddie Mac 2010 - 2011
Freddie Mac 2007 - 2010
Diamond Management and Technology Consultants 2005 - 2007
Goldman Sachs 2004 - 2005
Unisys 2000 - 2004
Calamos Investments 1997 - 2000
Skills
Project / Program..., Strategic Business..., Business Process..., Change Management, Client Service and..., Business-IT Alignment, Business Solution..., Portfolio Management, Financial Modeling &..., Business Case, Relationship Management, Business Transformation, Technology Strategy &..., Enterprise Architecture, Project Management, Business Process..., Strategic Planning, IT Strategy, Business Alignment, Management, Integration, Business Analysis, Strategy, SDLC, Outsourcing, PMO, Process Improvement, Risk Management, Leadership, Software Project..., Cloud Computing
Education
University of Maryland, College Park - R.H. Smith School of Business 2002 — 2004
Master of Business Administration (M.B.A.)
Northern Illinois University 1998 — 1999
Bachelor of Science (B.Sc.)
Navy Federal Credit Union 2014 - Present
McFadyen Solutions 2012 - March 2014
The History Factory April 2010 - September 2011
AOPA 2008 - February 2010
Iris Media Group 2007 - January 2008
McGladrey 2008 - 2008
Washington Redskins 2008 - 2008
Valassis 2002 - 2007
Gartner 2000 - 2002
Priceline.com 1998 - 2000
Skills
Matrix Management, CRM software, Oracle, P&L responsibility, Marketing Strategy, Marketing Communications, Sales Operations, Salesforce.com, Sales Management, International Project..., Web Project Management, Software Project..., Database Marketing, Adult Education, Organizational Learning, Management Consulting, Consultative Selling, Operational Planning, Marketing Operations, Service Operations, Product Operations, Direct Marketing, Marketing Research, Product Marketing, Email Marketing, Marketing Management, Business Planning, Negotiation, Cross-functional Team..., Budget Management, Vendor Management, Alliance Development, Business Alliances, Building Alliances, Channel Management, Channel Marketing, Channel Programs, CRM, Enterprise Software, P&L Management, Budgets, Multi-channel Marketing, Selling
Education
Stony Brook University 1995 — 1996
Masters, Management and Policy (MBA)
Stony Brook University 1995 — 1996
Advanced Certificate, Heatlh Care Management
New York University School of Medicine 1992 — 1994
Medical Student, Years 1 and 2
New York University 1988 — 1992
Bachelors, Biology
Gold Canyon Candle March 2009 - Present
One Busy Woman Events & Services May 2007 - Present
Navy Federal Credit Union October 1998 - Present
Skills
Customer Service, Event Planning, Time Management, Direct Sales, Business Networking, Training, Budgets, Event Management, Microsoft Excel, Web Design, PowerPoint, Microsoft Word, Team Building, Home Based Business, Professional Services, Personal Shopping, Social Media, Proficient in Microsoft..., Word, Excel, Mystery Shopping, Party Planning, eBay, Online Auctions, Swaps, Educational Fundraising, Bingo, Social Media Advertising, Written Word, Marketing, Microsoft Office, Social Networking, Multi-task & Handle..., Non-profit Volunteering, Account Reconciliation, Accounting, Financial Audits
Education
Virginia Commonwealth University - School of Business 1995 — 1997
Bachelors of Science, Marketing
Mary Washington College 1993 — 1995
Accounting and Business/Management
Northern Virginia Community College 1991 — 1993
Business Administration and Management, General/Accounting
Team INC> April 2008 - Present
Navy Federal Credit Union April 1980 - May 1993
Skills
Mortgage Lending, Data Analysis, Data Entry, Customer Service, Quality Assurance, Budgets, Microsoft Office, LeakDAS, Financial Accounting, Collections, Mortgage, Customer, Quality Control, Online Data Entry, Payroll, Mortgage Closing, Home Equity Loans, Lien Waivers, Inventory
Education
Northern Virginia Community College 1976 — 1978
Associate's degree, Accounting and Finance
Thompson Greenspon January 2013 - Present
Artie's Great American Restaurant 2010 - 2011
Fairfax County Federal Credit Union May 2009 - January 2010
Navy Federal Credit Union October 2007 - May 2009
Starbucks 2004 - 2008
Skills
Microsoft Excel, Time Management, Leadership, QuickBooks, Customer Service, PowerPoint, Accounting, Analysis, Tax, Microsoft Word, Microsoft PowerPoint, Mac OS X, Checkpoint, Mutual Funds Software, Fixed Assets CS, BNA Income Tax, TValue, CCH ProSystem fx, Financial Analysis
Education
George Mason University - School of Management 2010 — 2013
Accounting, Accounting
Northern Virginia Community College 2005 — 2009
Associates Degree, Business Administration
Odin, Feldman & Pittleman, P.C. March 2013 - Present
MCR, LLC June 2008 - August 2012
Sports Authority August 2008 - June 2009
Navy Federal Credit Union June 2005 - September 2007
Skills
Microsoft Excel, Accounts Payable, Analysis, Budgets, Government, Payroll, Accounting, Invoicing, Time Management, Management, Software Documentation, General Ledger, Customer Service, Spreadsheets, Finance, Teamwork
Education
Virginia Tech
Bachelor of Science, Business - Finance
Virginia Polytechnic Institute and State University - Pamplin College of Business 2010 — 2012
Bachelor's degree, Finance, General
Northern Virginia Community College
Associates of Science, Business Administration
Department of the Army February 2013 - Present
G4S Government Solutions, Inc June 2010 - February 2013
Navy Federal Credit Union February 2008 - June 2010
C.P. Electric December 2006 - February 2008
First Class Auto Detailing March 2004 - December 2007
Cox Communications April 2002 - May 2004
Skills
Private Investigations, Security, Microsoft Excel, Training, Microsoft Word, Military, Windows 7
Education
Northern Virginia Community College
Pistis LLC July 2013 - Present
Winvale October 2011 - July 2013
Worldwide Enterprises Inc March 2010 - October 2011
SPS Technologies Inc September 2006 - March 2010
Navy Federal Credit Union March 2003 - September 2006
Skills
Business Development, Account Management, Sales, Strategic Planning, Government, Leadership, New Business Development, Program Management, Salesforce.com, Team Building, Recruiting, Management, Microsoft Office, Networking, Sales Process, Training, Customer Service, Strategy, Project Management, Solution Selling, Public Speaking, Human Resources
Education
Nyack College 2011 — 2013
Bachelor's degree, Business Administration and Management, General
Northern Virginia Community College 2009 — 2011
Associates Degree, Business Administration
Navy Federal Credit Union October 2011 - Present
Raymond James Financial Inc. March 2009 - August 2011
AXA Advisors December 2004 - July 2007
Skills
Retirement Planning, 401k, Home Equity Loans, Insurance, Finance, Life Insurance
Education
North Carolina State University 1995 — 2000
Bachelor of Arts, Communication
Sanderson High 1991 — 1995
Diploma
Navy Federal Credit Union January 2015 - Present
Navy Federal Credit Union November 2013 - Present
Navy Federal Credit Union May 2012 - October 2013
CACI International Inc October 2008 - October 2012
US Federal Government November 2010 - May 2012
AdvantageTech 2009 - 2009
CGI April 2007 - October 2008
Dante Consulting 2004 - 2007
Skills
ITIL v3 Foundations..., Kepner-Tregoe
Education
Northern Virginia Community College 1998 — 2007
Navy Federal Credit Union January 2014 - Present
Navy Federal Credit Union January 2012 - January 2014
Freddie Mac November 2010 - January 2012
Freddie Mac September 2009 - November 2010
Freddie Mac June 2004 - September 2009
Mooring Financial Corporation December 2003 - June 2004
Skills
PeopleSoft, Microstrategy, Bloomberg, Financial Modeling, Valuation, Finance, Financial Analysis, Risk Management, Fixed Income, Portfolio Management, Analysis, Capital Markets, MicroStrategy, Financial Risk, Investments
Education
George Mason University 2000 — 2003
Bachelor of Science, Finance
Northern Virginia Community College 1998 — 2000
Associate, Automotive Technology
Navy Federal Credit Union August 2013 - March 2015
Ocwen Financial Corporation March 2009 - August 2013
EMC Mortgage April 2004 - March 2009
Skills
Loss Mitigation, Loan Servicing, Mortgage Servicing, Mortgage Lending, Mortgage Banking, Loans, FHA, Process Improvement, Call Centers, Financial Analysis, Loan Origination, Default, Portfolio Management, Foreclosures, Leadership, Residential Mortgages, Credit, Credit Analysis, Banking, Underwriting, Mortgage Underwriting
Education
North Lake College 2007 — 2007
Navy Federal Credit Union March 2012 - Present
Skills
Mortgage Lending, Credit, Banking, Mortgage Banking, Loans, Process Improvement, Customer Service, Change Management, Coaching, Talent Management, Management, Vendor Management, Consumer Lending, Project Management, Team Building, Recruiting, Performance Management, Training Delivery, Strategic Planning, Risk Management, Human Resources, Analysis, Onboarding
Education
Northern Virginia Community College 2006 — 2009
Associate of Science (AS), Business Administration
University of Maryland University College 1998 — 2000
ManTech March 2013 - Present
Govplace January 2011 - February 2013
Windward IT Solutions June 2009 - October 2010
Navy Federal Credit Union November 2007 - June 2009
Skills
Navision, VARStreet, Accounts Receivable, Authorize.net, Invoicing Federal..., Invoicing State and..., WAWF, Accounting, Account Reconciliation, Management, Finance, Government, Team Building, Analysis, Government Contracting, Sarbanes-Oxley Act, Invoicing, Human Resources, PeopleSoft, Great Plains Software, Accounts Payable, Process Improvement, Microsoft Excel, Accruals, Program Management
Education
Northern Virginia Community College 2012 — 2015
Associate’s Degree, Business Administration A.S.
NACHA September 2013 - Present
Visa April 2012 - September 2013
Payments Information Circle March 2011 - December 2011
Certegy/FIS February 2009 - April 2011
Navy Federal Credit Union December 2007 - February 2009
Payments Systems and Analysis Navy Federal Credit Union April 2007 - December 2007
Certegy/Fidelity National Information Systems July 2006 - April 2007
Navy Federal Credit Union February 2004 - June 2006
Navy Federal Credit Union August 2003 - February 2004
Navy Federal Credit Union November 2001 - August 2003
Skills
Debit Cards, Credit, Electronic Payments, Payments, Internet Banking, Credit Cards, Banking, Mobile Banking, Relationship Management, Retail Banking, Cash Management, Risk Management, Financial Risk, Financial Services, Loans, Consumer Lending, Vendor Management, Commercial Banking, Business Analysis, Business Requirements, ACH, Payment Card Processing
Education
Northern Virginia Community College
Information Systems Technology
Walter Pajares October 2007 - Present
Transnational Financial Network, Inc. February 2000 - October 2007
Navy Federal Credit Union September 1996 - January 2000
Education
Northern Virginia Community College 1994 — 1998
Navy Federal Credit Union August 2014 - Present
Navy Federal Credit Union August 2011 - August 2014
Strategic Staffing Solutions (Contractor for Capital One Home Loans) January 2011 - August 2011
Capital One Home Loans March 2007 - August 2010
Chevy Chase Bank July 2005 - March 2007
Skills
SDLC, Business Analysis, Integration, Data Analysis, Project Management, Disaster Recovery, SQL, Process Improvement, Unix, Databases, User Acceptance Testing, Testing, Visio, Business Requirements, Business Process, Banking, Risk Management, Management, Vendor Management, Program Management
Education
Northeastern Illinois University 2000 — 2003
Bachelor Degree, Computer Science
Vanier College 1997 — 1999
DEC, Computer and Digital Systems
Cheri Clark Design Interior Design Service offering consulting and full management services relative to interior design aspects.Owner/ManagerPegasus Farm1983 - Present
Navy Federal Credit Union 1980 - 1982
Skills
Horses, Farms, Purchasing, Interior Design, Furniture, Space planning, Furnishings, Interior Architecture, Window Treatments, Concept Development, Residential Design, Custom Furniture, Rendering, Renovation, Design Job Management, Commercial Design
Education
Northern Virginia Community College 1998 — 2002
Associate in Applied Science, Interior Design
Navy Federal Credit Union April 2007 - Present
IBM Global Business Services June 2009 - June 2010
Navy Federal Credit Union May 2007 - June 2009
Education
Old Dominion University 2005 — 2009
Norfolk State University
Navy Federal Credit Union May 2014 - Present
Navy Federal Credit Union November 2013 - May 2014
Navy Federal Credit Union December 2011 - October 2013
Fairfax County Government 2007 - December 2011
Navy Federal Credit Union May 1993 - January 2003
Skills
Testing, Requirements Analysis, Mainframe, Quality Assurance, CICS, SDLC, SharePoint, Systems Analysis, User Acceptance Testing, Oracle, ITIL v3 Foundations..., Test Planning, Regression Testing, Test Cases, Quality Center, Team Leadership, IBM Mainframe, Visio, COBOL, Certified Tester..., System Testing, Sports Coaching, Job Coaching, Mentoring, Youth Mentoring, Youth Leadership, Youth Programs, Youth Empowerment, Prevention, Event Planning, Project Planning, Software Development, SharePoint..., ITIL Service Strategy, Process Engineering, HP Service Manager, Business Analysis, Program Management
Education
University of Virginia 2013 — 2016
Bachelor's Degree, Interdisciplinary Studies
Northern Virginia Community College 1992 — 2004
Associates in Science, English, History, Computer Science
eGlobalTech May 2012 - Present
Government Services IPT August 2011 - May 2012
Navy Federal Credit Union August 2010 - August 2011
Navy Federal Credit Union March 2010 - August 2010
Navy Federal Credit Union August 2005 - July 2007
Navy Federal Credit Union August 2004 - August 2005
Skills
AutoCAD, Planning, GIS applications, Microsoft Office 2007, NURBS, Adobe Creative Suite, Synergis Adept 8.1, AutoCAD Architecture, Urban Planning, Urban Policy, Urban Studies, Urban Economics, Rhinoceros, Architectural Drafting, Fluent in Cantonese, Visio, SketchUp, Dreamweaver, Microsoft Office 2003, Urban Design, Sustainable Design, Sustainability, Project Planning, Cantonese, Construction Estimate, Space planning
Education
Virginia Commonwealth University 2007 — 2009
Science, Urban Studies and Planning
Northern Virginia Community College 2004 — 2007
Associates, Architecture
Falls Church High School 2000 — 2004
Navy Federal Credit Union May 2014 - Present
Navy federal Credit Union April 2010 - May 2014
United States Navy 1989 - May 1997
Skills
Banking, Disaster Recovery, SDLC, Vendor Management, Security, Strategic Planning, Business Analysis, Enterprise Architecture, IT Strategy, Information Security, Process Improvement, Program Management, Risk Management, Integration, Requirements Analysis, Management
Education
Naval Postgraduate School 1985 — 1987
MSCS, Computer Science Software Engineering
Navy Federal Credit Union August 2015 - Present
Stacy Ledford Photography May 2013 - Present
Courtyard by Marriott Albuquerque Airport April 2010 - October 2010
Marriott Vacation Club International January 2007 - August 2009
Pharmacy Placement Professionals May 2006 - November 2006
Eastern Band of Cherokee Indians January 2003 - August 2005
Eastern Band of Cherokee Indians July 2001 - January 2003
Eastern Band of Cherokee Indians June 2001 - January 2003
Harrah's Entertainment 1999 - 2001
Skills
Payroll Administration, Accounts Payable, HR Solutions, Microsoft Office, Proofreading, Editing, Payroll, Customer Service, HRIS, Human Resources, Management, Personnel Management, Microsoft Word, Microsoft Excel, Employee Relations, Sales, Marketing, Public Speaking
Education
New Mexico State University 2011 — 2013
Bachelor of Business Administration (BBA)
New Mexico State University 2011 — 2013
Associate's degree
Western Carolina University 2001 — 2003
DV Consulting 2006 - Present
Navy Federal Credit Union 2004 - 2006
NFCU 2002 - 2004
Navy Federal Credit Union 2001 - 2002
Navy Federal Credit Union 1995 - 2001
Skills
Credit, Consumer Lending, Loans, Mortgage, Financial Analysis, Risk Management, Executive Management, Banking, Team Building, Business Strategy, Customer Service, Vendor Management, Financial Planning, Process Improvement, Compliance, Customer Relations, Credit Risk, Mortgage Lending, Strategic Planning, Product Development, Public Speaking, Budgeting, Business Analysis, Problem Solving, Refinance, Employee Relations, Financial Reporting, Business Planning, Leadership, Strategic Financial..., Loan Origination, Finance, Credit Analysis, Portfolio Management, Financial Risk, Financial Services, Retail Banking, Small Business Lending, Commercial Lending, Underwriting, Mortgage Banking, Commercial Banking, Residential Mortgages, Loss Mitigation, FHA, Branch Banking, Loan Servicing, Retirement Planning, Mergers & Acquisitions, Branch Management
Education
University of Virginia Darden School of Business 1996 — 1996
Executive Education, Strategic Planning
University of Michigan - Stephen M. Ross School of Business 1984 — 1984
Executive Education, Mid-Level Management
North Carolina Agricultural and Technical State University 1967 — 1971
BS, Business Administration - Management
Navy Federal Credit Union August 2013 - Present
GEICO August 2012 - August 2013
GEICO January 2007 - August 2012
GEICO January 2001 - January 2007
Crown Books March 2000 - January 2001
United Payors & United Providers June 1997 - March 2000
Avemco August 1986 - June 1997
Skills
Data Modeling, Data Integration, Data Warehousing, ERwin, Microsoft SQL Server, DB2, Enterprise Architecture, Metadata, Business Intelligence, Erwin, Integration, Data Warehouse...
Education
New York Institute of Technology
MS, Computer Science
New York University - Leonard N. Stern School of Business
BS, Finance & Quantitative Analysis
Navy Federal Credit Union August 2007 - Present
HSBC April 2001 - November 2006
Education
Norfolk State University 1998 — 2001
Associates's, Business
Bank of America January 2012 - Present
NAPUS Federal Credit Union December 2010 - December 2011
NAVY FEDERAL CREDIT UNION June 2010 - December 2010
Skills
Mortgage Lending, Microsoft Excel, Microsoft Word, Mac, Microsoft Office, Loans
Education
Northern Virginia Community College
Business Marketing Degree
Triton Security November 2011 - Present
Berry Best Services, Ltd. January 2008 - March 2009
Navy Federal Credit Union October 2002 - November 2006
Navy Federal Credit Union April 2000 - September 2002
Skills
Troubleshooting, Cisco Technologies, Network Administration, WAN, Technical Support, Software Installation, Telecommunications, Customer Service, SDLC, Vendor Management, SharePoint, Information Technology, Networking, VPN, Program Management
Education
Northern Virginia Community College 1999 — 2006
Network Administration, Networking, Computer Troubleshooting, Programming, Network Services, Telecommunications
Navy Federal Credit Union April 2012 - Present
Metro Systems, Inc. January 2011 - April 2012
Technica Corporation January 2006 - January 2011
Onsite Solutions February 2004 - September 2005
Kiesolutions November 2000 - February 2004
Skills
Network Administration, Windows, Microsoft Office, Wireless Networking, Desktop Support, Malware Analysis, New Hire Training, Troubleshooting, XP, Windows 7, Lotus Notes, A+ Certified, Blackberry, Active Directory, Computer Hardware, VPN, Servers, Security, DHCP, Operating Systems, Printers, Virtualization, Windows Server, IT Operations, Software Installation, Windows Server 2003, Network Security, Dell Computers, Remote Desktop, Laptops, Help Desk Support, Hardware, Technical Support, Disaster Recovery, SCCM, BMC Remedy, Information Technology, System Deployment, Citrix, VMware, Routers, Norton Ghost, Windows XP, DNS, Firewalls, System Administration, LAN-WAN, Switches, CompTIA A+
Education
Northern Virginia Community College 1995 — 1998
Informations Systems Technology
CoMag Marketing Group, Inc January 2000 - Present
United States Census Bureau January 2000 - October 2000
Navy Federal Credit Union January 1976 - January 1982
Education
Northern Virginia Community College
Carahsoft Technology Corp. March 2012 - Present
Lenscrafters October 2007 - July 2013
Navy Federal Credit Union July 2011 - March 2012
Music & Arts August 2007 - October 2007
Nordstrom August 2005 - August 2007
Pacific Sunwear April 2005 - August 2005
Skills
Google Analytics, Google Adwords, Adobe Creative Suite, Microsoft Office, Social Media, SPSS, Retail, Customer Service, Time Management, Leadership, Management, Analysis, Email Marketing, Salesforce.com, PowerPoint, Sales, Solution Selling, Account Management, Marketing
Education
George Mason University - School of Management 2009 — 2011
Bachelor of Science, Marketing, Marketing
Northern Virginia Community College 2006 — 2008
Associate of Science, Business Administration
Annandale High School 2002 — 2006
WorldBank April 2015 - Present
Navy Federal Credit Union July 2012 - Present
Opus One Corporation - Contest Factory March 2011 - August 2012
US Census Bureau February 2008 - January 2011
Fannie Mae 2004 - 2008
Medologics Healthcare System 2003 - 2004
Freddie Mac 2002 - 2003
Verizon 2001 - 2002
Skills
Design/Development of..., Data Architecture of..., Financial Accounting..., Design and Development..., Design and Development..., Databases, Agile Methodologies, Requirements Analysis, SOA, Business Process..., SDLC, Enterprise Architecture, Data Warehousing, Requirements Gathering, Integration, ITIL, Linux, Software Project..., Business Intelligence, Testing, Program Management, Unix, Analytics, Data Modeling, Business Analysis, ETL, IT Strategy
Education
North Carolina Agricultural and Technical State University 1981 — 1985
BS, Electrical Engineering
TSA November 2007 - Present
Navy Federal Credit Union November 1985 - December 2006
US Army June 1976 - December 1982
Skills
Emergency Management, Security Operations, Physical Security, Enforcement, Security Management, Counterterrorism, Private Investigations, DHS, Corporate Security, Military, Security Clearance, Firearms, Security Training, Police, Executive Protection, Weapons, Patrol, Public Safety, Crime Prevention, Investigation, Intelligence Analysis, Security, Personal Security, Tactics
Education
Northern Virginia Community College 1983 — 1987
Associate of Arts and Sciences (A.A.S.), Accounting
Rock Island High School 1973 — 1976
Diploma, General Studies
Navy Federal Credit Union February 2011 - Present
Skills
JCL, Disaster Recovery, DASD, ISTQB Certified Tester...
Education
Northern Virginia Community College 2014 — 2014
CCNA CISCO Certified Network Associate., CISCO Network Engineering, B
Navy Federal Credit Union 2005 - 2011
Education
North Carolina State University 2008 — 2013
USAC January 2014 - Present
USAC November 2012 - December 2013
USAC May 2007 - November 2012
Navy Federal Credit Union August 2002 - January 2005
The American Institute of Architects (AIA) March 2001 - July 2002
Skills
AutoCAD, Revit, Architectural Drafting, Sketching, Microsoft Office, Mac OS X, Architectural Drawings, Architectures, OS X, CAD, Adobe Creative Suite, Adobe Acrobat
Education
University of the District of Columbia 2011 — 2013
Associate of Science (A.S.), Architectural Engineering Technology
Northern Virginia Community College
Navy Federal Credit Union February 2008 - Present
TSYS October 2004 - February 2008
Home Remedies 2003 - 2004
Resource Technologies corp February 2001 - August 2003
Computer and Engineering Services, Inc. 1998 - 2000
Tyco health Care-Liebel Flarshem 1996 - 1998
Skills
COBOL, JCL, SQL, DB2, CICS, Endevor, Change Management, Xpediter, HTML, Lotus Notes, Customer Statement..., Fileaid, TSO, CGI, MS Office Suite, Easytrieve
Education
University of West Florida 2012 — 2014
Certificate in Java Net-Centric Programming, Computer Science
Northern Kentucky University
Wilmington College
Bachelor of Arts (B.A.), Business Administration
ACN March 2013 - Present
World Financial Group (WFG) November 2011 - Present
Navy Federal Credit Union July 2007 - March 2013
Chevy Chase Bank, FSB April 1994 - July 2007
Skills
Loans, Credit, Loan Origination, Consumer Lending, Banking, Credit Analysis, Mortgage Banking, Refinance, Commercial Lending
Education
Northern Virginia Community College 1994 — 1996
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
City of East Providence June 1994 - Present
Navy Federal Credit Union July 1989 - June 1994
Southbridge Savings Bank April 1983 - July 1989
Skills
Public Sector, Analysis, Budgets, Microsoft Excel, Accounting, Financial Reporting, Tax Collections, Cash-flow Management, Customer-focused Service, Operations Management, Banking, Cash Management, Managerial Finance, Mortgage Lending
Education
Nichols College 1985 — 1989
Master of Business Administration (MBA), Business Administration and Management, General
University of Rhode Island 1976 — 1980
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
PNC January 2015 - Present
Navy Federal Credit Union February 2012 - July 2014
Wells Fargo March 2011 - November 2011
Bank of America August 2006 - February 2010
Skills
Bilingual-English/Spanis..., Customer Service, Computer Hardware, QuickBooks, Microsoft Office
Education
Northern Virginia Community College 2007 — 2010
Navy Federal Credit Union June 2011 - Present
Flextronics January 2011 - June 2011
Skills
Customer Service, Banking, Microsoft Office, Credit, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Financial Analysis, Finance, McAfee Antivirus, Windows 7, Windows 8, Windows XP, Windows Vista, Python, JavaScript, Troubleshooting, Wireless Routers
Education
Northern Virginia Community College 2015 — 2019
Cybersecurity
Navy Federal Credit Union June 2014 - Present
Great American Restaurants March 2013 - May 2014
Skills
Customer Service, Problem Solving, Process Improvement, Microsoft Office, Microsoft Word, Time Management, Microsoft Excel, Communication, Event Management, Hospitality
Education
Northern Virginia Community College 2013 — 2017
General Studies
James W. Robinson Secondary School 2004 — 2010
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program