OptumInsight Company
Industry: Company
DescriptionCEO: Eric Murphy (Apr 2017–) Headquarters: Eden Prairie, Minnesota, United States Founded: 1993 Subsidiaries: The Advisory Board Company, Parent organization: OptumInsight Holdings, LLC
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OptumInsight Employees
UnitedHealth Group December 2014 - Present
OptumInsight July 2013 - December 2014
Target December 2012 - February 2013
MoneyGram International March 2007 - April 2012
MoneyGram International January 2006 - March 2007
Target June 2001 - August 2005
Skills
Coaching, Policy, Budgets, Internal Controls, Financial Risk, AML, Risk Assessment, Auditing, Risk Management, Leadership
Education
Metropolitan State University 2004 — 2012
Bachelor's degree, Business Administration
Minneapolis Community and Technical College 1999 — 2004
A.S, Business Management
UCare March 2015 - Present
UCare August 2013 - February 2015
OptumInsight March 2011 - August 2013
UnitedHealthcare June 2010 - March 2011
Skills
Criminal Investigations, Evidence Collection, Fraud Claims, Insurance Fraud, Investigative Services, Claims Investigations, Statement Taking, Claim, Fraud, Internal Investigations, Investigation, Leadership, Marketing, Management, Background Checks
Education
Metropolitan State University 2014 — 2015
Bachelor's Degree, Criminal Justice
North Hennepin Community College 2009 — 2011
Associate of Science (A.S.), Criminal Justice
Optum February 2013 - Present
OptumInsight December 2010 - March 2013
AIM Healthcare August 2008 - December 2010
AIM Healthcare January 2004 - August 2008
AIM Healthcare May 2002 - January 2004
Skills
Curriculum Design, Training & Development, Needs Analysis, Teaching/mentoring, Public Speaking, Instructional Design, Microsoft Office 2007, Time Management, Employee Training, Training Delivery, Learning Management, Training, Learning Management..., Onboarding, Leadership Development, Instructor-led Training, E-Learning
Education
Middle Tennessee State University 1997 — 2003
Bachelor of Science, Family and Consumer Sciences; Secondary Education
OptumInsight March 2012 - Present
OptumInsight January 2010 - March 2012
AIM Healthcare January 2009 - January 2010
AIM Healthcare January 2006 - January 2009
AIM Healthcare March 2004 - January 2006
Skills
Healthcare, Team Building, Process Improvement, Leadership Development, Strategic Planning, Insurance, HIPAA, Coaching, Budgets, Project Management, Hospitals, Healthcare Management, Business Analysis, Managed Care, Performance Management, Training, Leadership, Recruiting, Data Analysis, Sales Operations, Healthcare Information..., Talent Management, Healthcare Consulting, Medicare, Account Management, Software Documentation, EHR, Medicaid, Revenue Cycle, Cross-functional Team..., Health Insurance, Access, Visio, Revenue Cycle Management, Provider Relations, Program Management, Policy, Operations Management, Healthcare Industry, Executive Management, Analysis
Education
Middle Tennessee State University 1997 — 2001
Marketing, BA
OptumInsight September 2011 - Present
Advantage August 2004 - October 2011
NCCI April 2001 - August 2004
NCCI 2001 - 2004
Certified Vacations June 1999 - April 2001
Norwegian Cruise Line January 1988 - June 1999
Skills
Access, Analysis, Business Analysis, Data Analysis, Data Mining, Data Modeling, Databases, Requirements Analysis, SQL, Software Development, SAS, Unix, Analytics, Business Intelligence, Oracle, Process Improvement, Project Management, SDLC, Visio, SAS programming, Data Warehousing, Mainframe, Data Quality
Education
Miami Dade College 1985 — 1988
AA, Vocal Performance
American Sr High 1980 — 1985
High school diploma
OptumInsight Associate Director Accountable Care Organization - Provider ServicesUnitedHealth GroupNovember 2009 - Present
Cerner Corporation, North Kansas City, MO (July 2007 – November 2009) July 2007 - November 2009
Sprint / Nextel Corporation, Overland Park, KS February 1998 - July 2007
Hallmark Cards, Inc. Kansas City, MO January 1991 - February 1998
Skills
Business Analysis, Vendor Management, Professional Training..., Project Management,..., Telephony and Data..., Received Employee of..., Recipient of the 2001..., 2007 New Millennium...
Education
Missouri State University
Bachelor of Science, Computer Information Systems, Computer Information Systems / Mathmatics
Park University
Master of Business Administration (MBA), Finance and Financial Management Services
OptumInsight April 2008 - Present
9Minds Investment Team April 2010 - January 2013
CNI Administrative Services January 2007 - April 2008
Simon Roofing June 1998 - January 2007
Skills
Healthcare, Analysis, Excel, Problem Solving, Customer Service, Microsoft Office, Account Management, Data Analysis, Outlook, PowerPoint, Research, Writing, Insurance, Strategic Planning, Working Remotely, Rapidly Changing..., Root Cause Analysis, Root Cause Problem..., Strategic Thinking, Building Relationships, Manage client..., Long-term Customer..., Trusting Relationships, Time Management, Coaching, Access, Sales, Program Management, Budgets, Contract Negotiation, Marketing, Leadership, Project Management, Operations Management, Business Analysis, Recruiting, Change Management, Public Speaking, Teamwork, Market Research, Management, Leadership Development, Marketing Strategy, Business Planning, Microsoft Excel, Microsoft Word, Team Building, Financial Analysis, Project Planning, Epic Systems
Education
University of Scranton 2011 — 2013
MBA, Healthcare Management (also took courses for Operations Mgmt concentration), 3.87
Mississippi State University 2000 — 2005
Bachelor's, Economics
UnitedHealth Group October 2014 - Present
OptumInsight April 2013 - October 2014
Energy Life and Wellness - AdvoCare Distributors May 2013 - May 2014
OptumInsight August 2007 - April 2013
AIM Healthcare August 2007 - June 2009
Skills
Insurance, Software Documentation, Business Analysis, Property & Casualty..., Data Analysis, Training, Program Management, Claim, Public Speaking, Health Insurance, HIPAA, Healthcare, Leadership, Access, Analysis, Process Improvement, Medicare, Visio, Team Building, Healthcare Information..., Managed Care, Vendor Management, Medicaid, Hospitals, Revenue Cycle
Education
Middle Tennessee State University 2003 — 2006
Business Administration, Finance/ Economics
UnitedHealth Group January 2014 - Present
OptumInsight May 2013 - January 2014
Ingenix February 2010 - May 2013
Walser Automotive Group March 2008 - February 2010
Skills
Analysis, Negotiation, Customer Service, Microsoft Word, PowerPoint, Business Analysis, Strategic Communications, Microsoft Excel, Microsoft Office, Claim, Process Improvement, Management, Team Building, Leadership
Education
St. Marys University of Minnesota 2009 — 2012
BS, Double Major: Business and Marketing, 3.5/4.0
Minnesota School of Business 2008 — 2009
A.A.S., Paralegal Studies
Queen Associates January 2014 - Present
Alere Inc. August 2012 - January 2014
OptumInsight August 2011 - August 2012
OptumInsight (formerly Ingenix) March 2010 - August 2011
Brown University December 2007 - March 2010
Agfa Healthcare August 2005 - December 2007
Anteon October 2004 - August 2005
Anteon January 2003 - October 2004
Plan USA April 2002 - January 2003
Plan USA July 1999 - April 2002
Skills
C#, VB.NET, CSS, Java, jQuery, Application Development, HL7, ASP.NET, .NET, JavaScript, XML, HTML, Visual Studio, AJAX, Visual Basic, ASP, Medical Software, Cognos, Web Services, ADO.NET, Web Development, DHTML, Databases, Software Development, Integration, Software Engineering, Agile Methodologies, Testing, Software Documentation, SQL
Education
New England Institute of Technology 1999 — 2002
B.S., Computer Information Systems
The Gibbs School 1998 — 1999
Certificate, Computer Networking/PC Repair
Katharine Gibbs School 1995 — 1997
Certificate, Executive Assistant
OptumInsight October 2010 - Present
AmeriPride Services January 2009 - October 2010
Edmentum (formerly PLATO Learning) September 2006 - November 2008
Target Corporation 1997 - 2006
CGI 1997 - 2000
Pakistan Revenue Automation Limited (PRAL) 1994 - 1996
Skills
SDLC, Software Project..., Visio, PMP, Requirements Analysis, Business Intelligence, Integration, Data Warehousing, Agile Methodologies, Program Management, Project Management
Education
Metropolitan State University 2011 — 2015
Master of Business Administration (MBA), Project Management
Quaid-e-Azam University, Islamabad 1991 — 1993
Master, Computer Science
Sadiq Egerton (SE) College Bahawalpur 1986 — 1990
Bachelor of Science (B.Sc.), Mathematics and Statistics
UnitedHealthcare November 2012 - Present
Pellissippi State Community College May 2014 - Present
Inventurus Knowledge Solutions August 2013 - March 2014
OptumInsight May 2006 - November 2012
Motlow State Community College August 2007 - May 2012
Middle Tennessee State University August 2004 - May 2006
Skills
HIPAA, Leadership, Project Management, Data Analysis, Process Improvement, Healthcare Industry, Healthcare, Insurance, Data Mining, Medicare, Written Communication, Adult Education, Management, Operations Management, Claims Management, Analysis, Analytics, Coordination of Benefits, Healthcare Information..., Medicaid, Human Resources, Revenue Cycle, Managed Care, Access, Requirements Gathering, SharePoint, Visio, Software Documentation, Business Analysis, Solution Implementation, Vendor Management, Vendor Relationships, Employee Engagement, Mentoring Of Staff, NextGen, Healthcare Reimbursement, Claims Resolution, Employer Groups, Performance Management, Key Performance..., Leadership Development, Creative Writing, Healthcare Consulting, Mentoring
Education
Middle Tennessee State University 2004 — 2006
Master's Degree, English Composition and Rhetoric, 3.9
Middle Tennessee State University 2000 — 2004
Bachelor's Degree, English Language and Literature/Letters, 3.89
Sale Creek School 1987 — 2000
High School, 4.0
Music City Dance Alliance September 2013 - Present
MillarRich March 2015 - Present
OptumInsight August 2012 - March 2015
BareFeet Studios September 2013 - July 2014
Victoria's Secret April 2011 - September 2012
HustedDance April 2012 - August 2012
Victoria's Secret November 2006 - April 2011
Middle Tennessee State University August 2007 - May 2008
Aeropostale June 2004 - January 2008
Skills
Public Speaking, Customer Service, Sales, Coaching, Customer Satisfaction, Management, Teamwork, Data Entry, Retail, Team Building, Merchandising, Hiring, Retail Sales, Facebook, Interviews, Microsoft Office, Event Planning, Microsoft Excel
Education
Nashville Software School 2015 — 2015
Web and Software Development
Middle Tennessee State University 2006 — 2010
Bachelor of Science (B.S.), Psychology
Optum April 2013 - Present
Fissure Corporation March 2000 - Present
ProjectConnections.com 2000 - Present
GTD Consulting February 1999 - Present
Best Buy April 2012 - April 2013
Logisolve 2012 - 2013
Accelare February 2012 - April 2012
OptumInsight June 2009 - February 2012
ImageTrend May 2007 - April 2009
Medtronic Sofamor Danek 2006 - 2007
Skills
Agile Project Management, Certified Scrum Master..., Agile, Scrum, Team Building, Mentoring, Management Consulting, PMP, PMO, Agile Methodologies, Project Management, Software Development, Training, Business Analysis, Software Project..., MS Project, CRM, SharePoint, Program Management, Management, Strategy, Business Development, Coaching, Process Improvement, Business Intelligence, Requirements Analysis, Team Leadership, Consulting, Business Process..., Visio, Leadership, Cross-functional Team..., Vendor Management, Project Portfolio..., Software Documentation, Change Management, Leadership Development, Human Resources, Salesforce.com, Analysis, Sales, SDLC, Business Process, Risk Management, Project Planning, IT Management, Data Analysis, Governance, Resource Management, Requirements Gathering
Education
Michigan State University 1974 — 1978
B. S., Resource Development
Sts. Peter & Paul High School Seminary 1970 — 1974
College Prep, Religion
American HomePatient September 2015 - Present
Results Physiotherapy January 2015 - September 2015
Optum January 2014 - January 2015
OptumInsight June 2009 - January 2014
AIM Healthcare July 2006 - June 2009
AIM Healthcare January 2002 - July 2006
Skills
Captivate, MS Office Suite, Dreamweaver, Multimedia, HTML, Marketing Communications, Corporate Communications, Strategic Communications, Trade Shows, Event Marketing, Campaign Management, Budgeting, Writing, Digital Marketing, Multitasker, Newsletter Production, Video Production, Videography, Event Management, Video, Communications Strategy, Newsletters, Promotions, Social Media Marketing, Production, Advertising, Graphic Design, Adobe Creative Suite, Training, Microsoft Office, Event Planning, Budgets, Management, Creative Direction, Leadership
Education
Middle Tennessee State University 2000 — 2004
Bachelor of Business Administration (B.B.A.)
OptumInsight July 2011 - Present
UnitedHealth Group February 2008 - July 2011
Grand Hill Condominium June 2005 - December 2010
Wells Fargo May 2002 - February 2008
Aria Communications July 2000 - February 2002
Skills
Visio, Project Management, Software Documentation, Business Analysis, Requirements Analysis
Education
Metropolitan State University 2006 — 2008
MIS, Management Information Systems with concentration in Project Management
St. Cloud State University
Bachelor of Science, Business & Computer Information Systems
SAS Institute Inc
UnitedHealth Group July 2014 - Present
OptumInsight January 2012 - Present
United Health Group March 2011 - January 2012
Cargill August 2010 - January 2011
Self Employed / Sabbatical May 2009 - August 2010
IBM February 2007 - May 2009
IBM Corporation 2006 - 2007
IBM 2003 - 2006
IBM Global Services 2001 - 2003
IBM Corporation 1999 - 2001
Skills
Vendor Management, Program Management, Business Analysis, Process Improvement, Project Management, IT Management, PMO, Outsourcing, Agile Methodologies, Service Delivery, Management, Data Center, CRM, Risk Management, Six Sigma
Education
University of Phoenix 2002 — 2006
MBA, Technology Management
Lake Forest High School
Mills College
BA, Mathematics / Computer Science
Peak Risk Adjustment Solutions May 2015 - Present
HMI LLC November 2014 - February 2015
DST Health Solutions April 2014 - October 2014
Complex Care Solutions May 2013 - April 2014
OptumInsight September 2010 - April 2013
AIM Healthcare February 2009 - September 2010
HCA/ Summit Medical Center August 2003 - October 2009
Skills
EHR, HIPAA, Revenue Cycle, Healthcare Information..., EMR, Medicare, CPT, Health Information..., Healthcare Consulting, Medicaid, Healthcare Management, Medical Billing, Medical Records, HCPCS, Medical Terminology, Meditech, Revenue Cycle Management, Medical Compliance, ICD-9-CM, Managed Care, Coders, Healthcare Industry, JCAHO, Data Entry, Quality Improvement, Medicare/Medicaid..., Nursing, Patient Education, Orthopedic
Education
Nashville State Community College 2007 — 2008
Medical Coding, Health Information/Medical Records Technology/Technician
Optum June 2014 - Present
Platypus Man 2005 - 2015
Platypus Man 2005 - 2015
OptumInsight August 2013 - June 2014
MLT Vacations November 2007 - August 2013
Bailiwick Data Systems 2006 - 2006
Target 2005 - 2006
Skills
HTML, User Experience, User Interface Design, Usability Testing, XHTML, Interaction Design, CSS, Web Design, Dreamweaver, SEO, Wordpress, jQuery, Web Analytics, Flash, Google Analytics, Content Management, JavaScript, Adobe Creative Suite, CMS, AJAX, Layout, Graphic Design, InDesign, Mac, Information Architecture, User Experience Design, Illustrator, HTML 5, User Interface, Front-end, Website Development, Multimedia, Logo Design, Typography, Web Development, E-commerce, Adobe Acrobat, Axure, Mockups, Prototype, Rapid Prototyping, Wireframes
Education
Minot State University 1995 — 2001
Bachelor of Arts (B.A.), English, Art
Minot State University 1995 — 2001
Bachelor's degree, Art, English
OptumInsight January 2015 - Present
Wolters Kluwer-ProVation Health July 2011 - December 2014
Allscripts February 2008 - April 2011
Iron Mountain Records Management January 2001 - September 2007
TeleCheck 1996 - 1999
Education
Missouri State University 1987 — 1992
Bachelor of Science, Communications management
OptumInsight July 2009 - Present
Optum 2013 - 2013
Ingenix February 2006 - July 2009
Ingenix May 2003 - February 2006
Skills
Management, Strategic Planning, Marketing Strategy, Healthcare, Cross-functional Team..., Analytics, Strategy, Marketing, Leadership, Account Management
Education
Middlesex University
Marketing communications
Puma North America, Inc. August 2012 - Present
OptumInsight June 2012 - August 2012
Beacon Application Services October 2011 - March 2012
QinetiQ North America October 2002 - May 2010
Innoveda, Inc. 2000 - 2001
Pads Software 1999 - 2000
GGX, Inc. 1995 - 1999
Howtek, Inc. 1992 - 1995
Skills
vSphere, VMware View, Microsoft SQL Server, Microsoft Server 2008 R2, System Administration, System Deployment, Symantec Endpoint..., McAfee ePo, Symantec Ghost, Microsoft Sysprep, VMware ESX, Virtualization, P2V, 2008 R2, Data Center, McAfee, Norton Ghost
Education
Global Knowledge - CCNAX Boot Camp 2011 — 2011
CCNAX Boot Camp
Global Knwoledge - VCP 4.1 2011 — 2011
VMware 4.1 installation, configuration and trouble shooting
Mount Wachusett Community College 1979 — 1981
Associates, Data Processing
OptumInsight November 2006 - Present
FutureTrade 2001 - 2003
i-SAFE 1994 - 1997
Skills
SDLC, Healthcare Information..., Disaster Recovery, Leadership, Telecommunications, Hardware, Agile Methodologies, Information Technology, SaaS, IT Management, Backup Exec, Start-ups, Microsoft SQL Server, HIPAA, IT Strategy, SAN, Data Center
Education
National University 1990 — 1992
BSIS, Computers
San Diego State University-California State University 1987 — 1990
General Education
OptumInsight 2011 - Present
Ingenix / AIM Healthcare 2009 - 2011
AIM Healthcare March 2009 - July 2009
IBM Global Services October 1999 - April 2008
IBM October 1999 - March 2008
NIssan 1998 - 2006
Skills
SDLC, COBOL, DB2, Mainframe, VSAM, CICS, PL/SQL, Stored Procedures, Systems Analysis, Requirements Gathering, Software Development, IMS DB/DC, SQL, MVS, JCL, ETL, Data Modeling, Fileaid, Business Analysis, Data Warehousing, ISPF, TSO, T-SQL, Databases, IBM Mainframe, Requirements Analysis, Testing, Visio, z/OS
Education
Middle Tennessee State University 1994 — 1998
Bachelor's degree, Computer Infomation Systems
Oakland University 1993 — 1994
Optum August 2014 - Present
OptumInsight December 2012 - August 2014
OptumInsight January 2007 - December 2012
SafeNet Consulting June 1997 - January 2007
Ajilon July 1996 - June 1997
Perigee April 1996 - July 1996
KMB, Ltd. May 1993 - March 1996
MSI Insurance October 1988 - April 1993
Various Companies January 1979 - October 1988
Tennant Company 1981 - 1982
Skills
Healthcare IT, ACO Analytics, Medical Management..., Project Management, Process Improvement, Healthcare Information..., Software, Management Consulting, Visio, Integration, Program Management, Data Analysis, Vendor Management, Business Process, Strategic Planning, Healthcare, Business Intelligence, Consulting, Software Project..., Project Planning, Leadership, Change Management, PMO, Healthcare Industry, Project Portfolio..., Analysis, Business Analysis, Medicaid, Business Process..., Medicare, Software Implementation, Managed Care, Requirements Gathering, Requirements Analysis, Cross-functional Team..., Strategy, MS Project, Systems Analysis, IT Management, SDLC, Testing, PMP, EHR, IT Strategy
Education
Michigan Technological University 1973 — 1977
BS
Traverse City Senior High School 1970 — 1973
PatientPoint® February 2015 - May 2015
OptumInsight September 2007 - February 2015
Emdeon October 2004 - September 2007
Emdeon May 1998 - October 2004
Skills
Account Management, Customer Service, EDI, System Administration, Healthcare Information..., Troubleshooting, Business Analysis, Strategic Planning, Call Centers, Business Intelligence, Healthcare, Process Improvement, Sales, Team Building, Direct Sales, Project Management, HIPAA, Management, Strategy, Training, Sales Operations, Software Documentation, Vendor Management, Lead Generation, Quality Assurance, Visio
Education
Middle Tennessee State University 2002 — 2005
Pending, Liberal Studies, Senior
OptumInsight October 2010 - Present
UnitedHealthcare Military & Veterans October 2009 - October 2010
Skills
Business Analysis, Requirements Gathering, Analytics, Process Improvement, Data Analysis, Business Process..., SDLC, Visio, Vendor Management, Business Intelligence, Requirements Analysis, Program Management, Cross-functional Team..., PMO, Project Management, SharePoint
Education
Miami University 2005 — 2009
BS, Business-Marketing
OptumInsight September 2013 - Present
OptumInsight January 2012 - September 2013
3M May 2010 - December 2011
Boston Scientific Corp. 2006 - April 2010
Long Term Care Group 2006 - 2006
Achieve Healthcare Technologies 2005 - 2006
Skills
Testing, Quality Assurance, Software Quality..., Test Automation, SDLC, Test Cases, Test Planning, Agile Methodologies, Requirements Analysis, Regression Testing, Test Management, System Testing, Software Project..., Waterfall, User Acceptance Testing, Visio, Scrum, Quality Center, QTP, Software Engineering, Selenium
Education
Metropolitan State University 2000 — 2005
MMIS
IBA, Dhaka University 1987 — 1990
MBA
H&R Block March 2013 - Present
OptumInsight March 2007 - March 2013
Ingenix (GeoAccess) April 2003 - February 2007
Ingenix, Inc April 2003 - February 2007
GeoAccess, Inc September 2001 - March 2003
Sweetwater Health Enterprises, Inc November 1997 - August 2001
Skills
Process Improvement, Process Engineering, Business Analysis, Documentation, Quality Assurance, Team Leadership, Customer Relations, Project Management, SDLC, Business Process, Certified Scrum Master..., Vendor Management, Management, Certified Scrum Product..., Scrum
Education
Newman University
Business Administration, Sociology
Coventry Health Care January 2012 - Present
OptumInsight October 2010 - August 2011
Ingenix March 2005 - October 2010
MetLife September 1998 - October 2002
Bankers Trust 1994 - 2002
Education
Middle Tennessee State University 1986 — 1991
BS, Communications
OptumInsight May 2011 - Present
SuperValu November 2008 - June 2011
Golfpac Travel 1999 - 2010
BCBS of Minnesota January 2004 - July 2008
Ecologic Analytics 2008 - 2008
Federal Reserve Bank May 2003 - May 2004
eFunds 2002 - 2003
Skills
SDLC, Quality Assurance, Leadership, Test Cases, Software Quality..., Requirements Analysis, User Acceptance Testing, SQL, Java Enterprise Edition, Agile Methodologies, Requirements Gathering, Software Project..., Business Analysis, Business Intelligence, Integration Testing, Process Improvement, Test Management, Integration, Unix, SharePoint, Microsoft SQL Server, System Testing, Waterfall, Regression Testing, Software Documentation, Databases, Test Planning, Software Development, QTP, ETL, Defect Tracking, IT Strategy, Analysis, Business Requirements, Business Process..., Program Management, Oracle
Education
Minneapolis Community and Technical College 1993 — 1994
Associate's degree (in process), Business/Computer Science
OptumInsight February 2013 - Present
Rosemount Inc. February 2009 - February 2013
Kelly IT Resources September 2008 - January 2009
Intercim LLC March 2006 - May 2008
Midwest Wireless May 2005 - March 2006
Taylor Corporation June 2003 - May 2005
Voyageur Web November 2002 - June 2003
Skills
Leadership, Visio, Requirements Analysis, Program Management, Business Analysis, Vendor Management, Project Management, Process Improvement, SDLC, Software Project..., SharePoint, CRM, MS Project, Business Intelligence, Project Delivery, Quality Assurance, Business Process, Management, Requirements Gathering, Software Development, Product Management, Team Leadership, Analysis, Enterprise Software, E-commerce
Education
PMP Study 2011 — 2011
Project Management Knowledge, Project Management
Minnesota State University, Mankato 1997 — 2002
Bachlors, MIS - Management
Brooks Rehabilitation 2009 - Present
Brooks Rehabilitation 2002 - 2009
OptumInsight April 1998 - August 2001
Audio Book Club 1997 - 1998
Papel Giftware 1993 - 1996
Skills
Public Relations, Crisis Communications, Social Media, Social Media Marketing, Event Planning, Media Relations, Advertising Management, Marketing Communications, Writing, Press Releases, Project Management, Medical Education, Healthcare, Creative Direction, Direct Marketing, Copywriting, Corporate Communications, Community Outreach, Email Marketing, Marketing, Content Development, Advertising, Strategic Communications, Internal Communications, Leadership, Brand Development, Direct Mail, Brochures, Marketing Strategy, Facebook, Photography, Newsletters, Social Networking, Budgets, Blogging, Editing, Event Management, Proposal Writing
Education
Montclair State University 1988 — 1992
BA, Communications
Accenture May 2013 - Present
Partners HealthCare April 2014 - August 2014
Cleveland Clinic October 2013 - April 2014
Vidant Medical Center April 2013 - September 2013
Fairview Health Services February 2010 - December 2012
OptumInsight 2006 - May 2012
Cedars-Sinai Medical Center April 2009 - September 2009
Children's Memorial Hospital January 2008 - May 2009
Hennepin County Medical Center January 2007 - December 2007
Kaiser Permanente January 2006 - December 2006
Skills
Testing, Training, Interfaces, Epic Systems, Healthcare Information..., Ambulatory, EHR, EMR, CPOE, HL7, Healthcare, Informatics, Data Conversion, Ambulatory Care, Analysis, Access, Visio, Clinical Research, Consulting, Nursing, Process Improvement, Software Implementation, Software Documentation, Business Analysis, HIPAA, Business Process..., Integration, Healthcare Consulting, GoLive, Requirements Gathering, Revenue Cycle, Health Information..., Meditech, Documentations, Practice Management, Health Information..., Inpatient, ASAP, ClinDoc, Hospitals, Performance Improvement, Healthcare Management, Healthcare Industry, People-oriented
Education
Lakeland Medical & Dental Academy
Normandale Community College
Clinical/Medical Laboratory Technician
Digital River August 2006 - Present
OptumInsight August 2005 - August 2006
OptumInsight July 2003 - August 2005
Skills
Fraud, Fraud Detection, Risk Management, Analytics, Account Management, Customer Acquisition, Web Analytics, E-commerce, Risk Assessment, Payment Systems, Mobile Payments, Financial Risk, Data Mining, Credit Cards, E-payments, Credit Risk, AML, Strategic Partnerships, Cards, Chargebacks, Payment Card Processing, Process Improvement, Payments, Electronic Payments, Debit Cards, Product Management, Mobile Devices, Payment Gateways, Mobile Commerce, Anti-fraud, Merchant Services, Online Fraud
Education
Minnesota Paralegal Institute 2003 — 2003
Post-Baccalaureate, ABA-Approved Paralegal Certificate, 4.0
Metropolitan State University 1996 — 1999
Bachelor of Arts (BA), Psychology & Criminal Justice, 3.7
OptumInsight November 2012 - Present
Computer Sciences Corporation January 2008 - November 2012
First Consulting Group July 1998 - January 2008
Terrebonne General Medical Center August 1993 - July 1998
Skills
Certified Project..., HL7, Excel, Integration, Programming, Unix Administration, Unix, Healthcare Information..., Program Management, Microsoft Excel, Epic Systems, Project Management, Requirements Analysis, Visio, Business Process, SQL, Enterprise Architecture, EAI, Management, Vendor Management, Solution Architecture, IT Strategy, SharePoint, Requirements Gathering, Business Intelligence, PMP, Security, Business Analysis, SDLC, EHR, PMO, Software Development, Software Implementation, Agile Methodologies, SOA, IT Management, Software Project...
Education
Nicholls State University
Bachelor of Science, Computer Science
Nicholls State University
Bachelor of Science, Mathematics
Philips Healthcare September 2014 - Present
Independent Health Care Consultant November 2012 - Present
OptumInsight August 2009 - November 2012
The Lewin Group September 2001 - August 2009
The Lewin Group 1999 - 2001
The Lewin Group 1997 - 1999
The Lewin Group 1996 - 1997
New York University 1990 - 1996
NYU Langone Medical Center 1980 - 1988
Englewood Hospital and Medical Center 1978 - 1980
Skills
Healthcare Consulting, Hospitals, Analysis, Health Policy, Management Consulting, Healthcare Information..., Management, Clinical Care Delivery, Project Management, Stakeholder Engagement, Healthcare, Program Development, Program Developemtn, Program Evaluation, Clinical Research, EHR
Education
New York University 1989 — 1991
MPA, Health Policy and Management
The Sage Colleges - Russell Sage College 1972 — 1976
BSN, Nursing
Catholic Central High School
OptumInsight December 2013 - Present
ViaTech Publishing Solutions, Inc. April 2011 - December 2013
American Psychotherapy Association July 2007 - November 2009
Skills
Marketing, Leadership, Management, Training, Marketing Strategy, Negotiation, Program Management, Sales, Budgets, Medicare, Medicare Advantage, Medicare STARS, HEDIS, Healthcare Informatics, Healthcare Management, Healthcare Quality, Healthcare, Strategy, Advertising, Account Management, Project Management
Education
Missouri State University 2012 — 2016
Master of Healthcare Administration, MHA, Healthcare
Missouri Southern State University 2005 — 2009
Bachelor, Business Management
UnitedHealthcare January 2013 - Present
OptumInsight July 2011 - Present
Hospice Compassus April 2010 - June 2012
National Renal Alliance October 2007 - December 2008
Renal Advantage Inc. October 2005 - October 2007
Progeny Marketing Innovations 2004 - 2005
Gambro Healthcare November 1999 - April 2004
HMS July 1999 - November 1999
Vanderbilt University Medical Center March 1998 - July 1999
IPN Network August 1993 - December 1997
Skills
Goal-driven leader, Team Building, Communication, Leadership, Collaborative Problem..., Competitive, Management, Healthcare, Healthcare Information..., HIPAA, Healthcare Management, Medicare, Training, Managed Care, Revenue Cycle, Process Improvement, Hospitals, Accounts Receivable, Executive Management, Healthcare Consulting, Invoicing, Medicaid, Medical Billing
Education
Nashville State Community College 1998 — 1999
Certificate, Medical billing and coding
University of Alabama 1983 — 1989
BA, Communications
UnitedHealth Group June 2015 - Present
OptumInsight August 2011 - June 2015
Ingenix March 2010 - August 2011
Ingenix March 2007 - March 2010
Best Buy June 2005 - July 2006
Best Buy August 2004 - June 2005
Best Buy July 2003 - August 2004
Digital River January 2000 - April 2002
Digital River January 2000 - April 2002
Accenture March 1994 - December 1999
Skills
Strategy, Product Development, Cross-functional Team..., Analytics, Business Analysis, Leadership, Program Management, Product Management, Business Strategy, E-commerce, Strategic Partnerships, Competitive Analysis, Integration, Corporate Development, Enterprise Software, Business Development, Ski Instruction, Photography, Innovation Consulting, Innovation Management, Healthcare Information..., Healthcare Analytics, Fraud Detection, Healthcare Improvement, Enterprise Architecture
Education
Michigan Technological University 1987 — 1994
Electrical Engineering
Mayo High School 1984 — 1987
iHealth Technologies April 2015 - Present
Private Practice Solutions January 2002 - Present
Charleston OB/GYN July 2013 - June 2014
OptumInsight May 2012 - June 2013
OptumInsight September 2010 - May 2012
Colorado Technical University January 2011 - December 2011
2008-2010 iHealth Technologies November 2008 - September 2010
2008-2008McKesson Corporation February 2008 - September 2008
2005-2006Medical Management and Development May 2005 - October 2006
Trident Technical College January 1998 - January 2006
Skills
Medical Coding, Healthcare Information..., CPT, Health Information..., Medicare, ICD-9, Informatics, Healthcare, Healthcare Management, Revenue Cycle, HIPAA, Medicaid, Medical Terminology, EHR, Hospitals, Data Mining, Fraud, Medical Writing, Compliance, Publishing, Auditing, Healthcare Reimbursement, Online Research, medical claims analysis, Data Analytics, HCPCS, College Teaching, Ambulatory Surgery, OB/GYN, Gastroenterology, Orthopedic, Urology, Wound Care, Durable Medical..., Project Planning, ICD-10
Education
Medical University of South Carolina 1989 — 1991
B.S, HEALTH INFORMATION MANAGEMENT
University of Pittsburgh 1987 — 1989
undergraduate, Science
OptumInsight August 2012 - Present
JPMorgan Chase & Co. September 2011 - August 2013
Walgreens May 2008 - August 2011
Skills
Informatica, Informatica PowerCenter, SQL, PL/SQL, Unix, Oracle SQL Developer, Oracle Database, Microsoft SQL Server
Education
Nagpur University
Bachelor of Engineering (B.E.)
Redstone Health Group Inc. January 2011 - Present
OptumInsight 2011 - 2011
AstraZeneca Canada Inc. 2009 - December 2010
AstraZeneca Canada Inc. 2007 - 2008
AstraZeneca Canada Inc. 2004 - 2008
AstraZeneca Canada Inc. 2001 - 2004
AstraZeneca Canada Inc. 1999 - 2001
Zeneca Pharma Canada Inc. 1990 - 1999
Astra Pharma Inc. 1980 - 1990
Boehringer Ingelheim (Canada) LTD. 1978 - 1980
Skills
Compliance, Process Improvement, Change Management, Production, Healthcare, Executive Management, Regulatory Affairs, Board membership, Strategy, Board of Directors, Pharmaceutical Industry, Biotechnology, Quality Assurance, Management, Business Development, GMP, Regulatory Requirements, Medical Devices, Leadership, Cross-functional Team..., Pharmacovigilance, Oncology, Clinical Trials, Pharmaceutical Sales, Clinical Development
Education
DIA PV Meeting
DIA PV Meeting
McMaster University
B.Sc., Biology
New Directions Behavioral Health June 2015 - Present
OptumInsight February 2008 - Present
Optum, a subsidiary of United Health Group May 2008 - May 2015
Skills
Forecasting, Financial Analysis, Microsoft Excel, Finance, Sales, Team Building
Education
CurrentAvila University
Masters; Masters degree, Business Administration; Finance
Missouri Western State University 2004 — 2008
Bachelor, Finance, Economics
Missouri Western State University
Finance and Economics
Heartland Inc. (formerly Heartland Circle) September 2014 - June 2015
MedeAnalytics Inc June 2014 - February 2015
UnitedHealth Group January 2013 - June 2014
OptumInsight March 2011 - January 2013
University of Wisconsin-Extension 2012 - 2013
Medical Society of Milwaukee County 2011 - 2012
HMSA August 2006 - March 2011
Governor's Policy Office, State of Hawaii July 2005 - January 2006
Skills
Health Insurance, Data Analysis, Medicare, Analysis, Access, Healthcare, Process Improvement, Managed Care, Business Analysis, Insurance, SAS, Employee Benefits, Microsoft Excel, Business Process..., Claim
Education
University of Liverpool 2013 — 2016
MSc in International Management
Medical College of Wisconsin 2011 — 2013
Master of Public Health (MPH)
University of Hawaii at Manoa 2004 — 2006
Bachelor of Arts (BA), English Language and Literature, General
OptumInsight February 2010 - Present
IFMC August 2007 - November 2008
Apex Systems August 2007 - November 2008
ACS Healthcare Solutions September 2002 - April 2007
Texaco June 1996 - April 1999
Skills
Quality Assurance, Web Design, Translation, Process Improvement, Business Analysis, Requirements Analysis, Project Management, Access, SQL, Software Documentation, HTML, Data Analysis, XML, Analysis, Microsoft Office, Visio, MS Project, Change Management, SharePoint, Testing, Requirements Gathering, Databases, Business Intelligence, Oracle, Integration, Software Development, Microsoft Project
Education
University of Baltimore 2008 — 2010
MS, Healthcare Management Systems
Marymount University 2005 — 2007
Master, Information Technology
University of the District of Columbia 2001 — 2005
BS, Computer Information Systems
Faculte de Droit et Des Sciences Economiques 1992 — 1996
Bachelor of Science, Computer Science and Technology
OptumInsight June 2010 - Present
Sumikin-Intercom 2008 - 2010
GoodBox Inc 2003 - 2005
Skills
Business Transformation, Workshop Facilitation, Management Consulting, Leadership Development, Management, Process Improvement, language development, Computer Assisted...
Education
Monterey Institute of International Studies 2006 — 2008
MA, TESOL
University of California, Berkeley 1999 — 2003
BA, Psychology
IBM May 2011 - Present
OptumInsight March 2008 - May 2011
Cognizant Technology Solutions January 2006 - February 2008
Cognizant Technology Solutions December 2003 - December 2005
Cognizant Technology Solutions April 2001 - December 2003
Cognizant Technology Solutions June 1997 - March 2001
Skills
Global Delivery, Strategic Sourcing, Customer Relations, Operations Management, Management Consulting, Consultative Selling, New Business Development, Engagement Management, Account Management, Program Management, Healhcare Business..., IT Strategy, People Management, ICD-10 / ICD-9..., Management, Customer Service, Selling, Business Intelligence, Consulting, Project Management, Professional Services, Business Development, SDLC, Leadership, Enterprise Software, ERP, Change Management, Strategy, Business Strategy, PMO, Analysis, CRM, Agile Methodologies, Outsourcing, Vendor Management, Sales
Education
Symbiosis institute of Management Studies 2005 — 2007
MBA
National Institute of Technology Kurukshetra 1993 — 1997
Bachelor's Degree
OptumInsight October 2011 - Present
Blue Flame Energy Consulting, LLC July 2010 - Present
OptumInsight February 2011 - September 2011
Ameriprise Financial June 1989 - September 2009
Skills
Oracle, Visio, Microsoft Office, Project Management, Business Analysis, Process Improvement, Business Requirements, Requirements Gathering, SDLC, PMO, Cross-functional Team..., Change Management, Data Warehousing, Data Analysis, Integration, User Acceptance Testing, Requirements Analysis, Software Documentation, Business Process..., Process Engineering, Analysis, Business Process, PMP, Project Portfolio..., Vendor Management, MS Project, Software Project..., SharePoint, Product Management, Access, Business Intelligence, Testing, Quality Assurance, Business Process Design, Enterprise Architecture, Risk Management, Business Process..., Agile Methodologies, Program Management, IT Strategy, CRM
Education
Minnesota State University, Mankato 1982 — 1984
Business, Management, Finance
Optum May 2014 - Present
Optum January 2013 - May 2014
OptumInsight April 2011 - December 2012
Wells Fargo November 2009 - January 2011
Wells Fargo February 2008 - October 2009
Wells Fargo August 2006 - January 2008
Hollister Co. April 2006 - July 2006
Abercrombie & Fitch April 2004 - March 2006
Skills
Operations Management, Staff Interviewing,..., Sales..., Business/Revenue Growth, Client..., Conflict/Issue..., Business Development, Selling Skills, Leadership, Recruiting, Analysis, Management
Education
Minnesota State University, Moorhead 2000 — 2003
Bachelor of Science, Finance
Minnesota State University, Moorhead
Bachelor of Science (B.S.), Finance
Nissan North America March 2013 - Present
OptumInsight January 2011 - March 2013
TEKsystems June 2009 - January 2011
Affiliated Computer Services (ACS) January 2007 - August 2008
CDI (Nissan USA) August 2005 - February 2006
Tek Systems December 2001 - September 2003
AIG American General 1997 - 2000
Skills
SQL, SDLC, Business Analysis, COBOL, DB2, CICS, Visual Basic, Access
Education
Middle Tennessee State University 1984 — 1988
BBA, Computer Information Systems
Wintellect August 2014 - Present
OptumInsight March 2013 - June 2014
One Source, International January 2010 - March 2014
DaVita 2014 - 2014
The Ascent Services Group August 2012 - March 2013
NHC December 2011 - August 2012
Corrections Corporation of America October 2011 - December 2011
Navitech HR September 2004 - February 2010
MedSolutions January 2008 - February 2008
Healthways, Inc September 2007 - December 2007
Skills
Microsoft SQL Server, C#, HIPAA, T-SQL, Visio, Database Design, Database Administration, Databases, Healthcare, SQL, Nursing, HL7, Meaningful Use, FTP, Business Intelligence, Software Documentation, Disaster Recovery, EHR, Enterprise Architecture, Software Development, Troubleshooting, ASP.NET, XML
Education
Middle Tennessee State University 1996 — 1998
BS/CS, Computer Science
TTC at Dickson (Franklin ext campus) 2010 — 2011
Nursing Certificate, Licensed Practical Nurse
Aspen Advisors February 2014 - Present
OptumInsight September 2010 - February 2014
North Memorial Health Care January 2006 - September 2010
North Memorial Health Care November 1982 - January 2010
Skills
Healthcare, Healthcare Information..., Epic Systems, Nursing, Nursing Process, Perioperative Nursing, Process Improvement, Workflow, Leadership, Clinical Research, Documentations, EHR, Critical Care, CPOE, Documentation, EMR, Hospitals, HIPAA
Education
University of Phoenix 2003 — 2005
Master of Science in Nursing, Nursing
Metropolitan State University
BSN, Nursing
Booz Allen Hamilton November 2014 - Present
Solers August 2013 - November 2014
OptumInsight December 2012 - August 2013
Corizon Health May 2011 - December 2012
Corizon Health May 2010 - May 2011
Geek Squad August 2007 - July 2010
Skills
Software Documentation, Troubleshooting, Active Directory, SDLC, Databases, ITIL, Project Management, Windows 7, MS Project, PMP, Visio, Technical Support, Microsoft Office, SQL, Quality Assurance, Networking, Microsoft SQL Server, XP, Computer Hardware, System Administration, Healthcare, Citrix, Windows Server, Customer Service, Change Management, VMware, Servers, SharePoint, Laptops, Team Building, ITIL Certified, Microsoft Project
Education
Middle Tennessee State University
B.A., Computer Information Systems
OptumInsight May 2012 - Present
Dell Services January 2011 - May 2012
Dell Perot Systems August 2008 - January 2011
Dell Perot Systems August 2006 - August 2008
Skills
Healthcare Information..., Revenue Cycle, EHR, HIPAA, Healthcare Industry, Hospitals, Process Improvement, Medicare, Leadership, Revenue Cycle Management, Practice Management, Healthcare Consulting, Medicaid, Managed Care, Epic Systems, EMR
Education
Middle Tennessee State University 2001 — 2006
MS, Psychology
Middle Tennessee State University 1996 — 2001
BS, Organizational Communications
Colorado Access October 2014 - Present
Colorado Access August 2013 - October 2014
OptumInsight October 2004 - August 2013
The TriZetto Group 2002 - 2004
PacifiCare Health Systems 1998 - 2002
Skills
EDI, HIPAA, Clearing Houses, Management, Business Analysis, Healthcare Information..., Manage Client..., IT Operations, Maintenance, Resource Management, Process Improvement, Business Process..., SDLC, Healthcare, Cross-functional Team..., Requirements Gathering, Requirements Analysis, IT Management, Business Requirements, Project Management, Leadership, Team Building, CRM, Program Management, Vendor Management, Visio, SharePoint, Business Intelligence, Integration
Education
Metropolitan State College of Denver 1991 — 1995
Bachelor of Arts (B.A.), Human Performance and Sport
Northwest Powell WY 1988 — 1990
OptumInsight October 2014 - Present
CareCentrix June 2014 - October 2014
UnitedHealth Group 2006 - June 2014
McCarter & English, LLP, Hartford, CT 2003 - 2006
Kern & Wooley, Hartford, CT January 2002 - June 2003
Skills
Process Improvement, Visio, Vendor Management, Insurance, Program Management, Healthcare, Access, Outlook, Project Management, Medicaid, Claim, SharePoint, Microsoft Office, HIPAA, Lotus Notes, SDLC, Team Building, Leadership, Microsoft Excel, Risk Management, Customer Service, Business Process...
Education
Middlesex Community College 1983 — 1985
Associates of Science, Legal Assistant/Paralegal
OptumInsight March 1999 - Present
Boeing January 1997 - December 1998
University of Missouri - St. Louis - Urban information center January 1996 - December 1997
University of Kentucky September 1993 - October 1994
Dover Elevator May 1980 - August 1992
E. H. Crump Companies, Inc. June 1972 - May 1980
Skills
DataStage, DB2, SQL, SDLC, Business Analysis, VBA, SharePoint, SAS, Data Analysis, Access, Unix, Statistical Modeling, Predictive Modeling, Process Improvement, Statistics, Predictive Analytics
Education
University of Missouri-Saint Louis 1994 — 1997
M.A, Statistics
University of Kentucky 1993 — 1994
Operations Research
University of Missouri-Saint Louis 1992 — 1993
B.S, Statistics
The University of Memphis 1972 — 1992
Mathematics and Statistics
Mississippi College 1971 — 1972
Mathematics
OptumInsight September 2013 - Present
Digineer November 2012 - August 2013
T-Chek Systems June 2010 - November 2012
US bank May 2007 - May 2010
whalstrom corp March 2004 - May 2007
Skills
SSIS, SSRS, Microsoft SQL Server, Database Design, Analysis Services, Data Warehousing, C#, Star Schema, DTS, ETL, T-SQL, Data Modeling, Business Intelligence, Data Analysis
Education
Minnesota State University, Moorhead
B.S, Computer Science
OptumInsight September 2011 - Present
OptumInsight January 2011 - August 2011
OptumInsight June 2008 - December 2010
OptumInsight June 2007 - June 2008
OptumInsight August 2005 - June 2007
CNA Insurance October 2004 - July 2005
CNA Insurance January 2004 - October 2004
CNA Insurance April 2002 - January 2004
Skills
Analytics, Vendor Management, Process Improvement, Business Process..., Business Strategy, Acquisition Integration, Outsourcing, Insurance, Business Analysis, Program Management, Management Consulting, IT Strategy, Executive Management, Healthcare, Change Management, Enterprise Software, Business Transformation, Management, Claim, Risk Management, Analysis, Strategy, Medicare, Leadership, Cross-functional Team...
Education
Northern Illinois University 1987 — 1989
MS, Finance & MIS
Mississippi State University 1986 — 1987
MBA, Business
UnitedHealth Group April 2015 - Present
OptumInsight November 2006 - Present
Skills
Data Mining, Process Improvement, Fraud, Data Analysis, Business Process..., HIPAA, Health Insurance, Clinical Operations, Analytics, Cross-functional Team..., Healthcare, Business Analysis, Analysis, Healthcare Information..., Medicare, Business Intelligence, Change Management, Insurance
Education
Minnesota State University, Moorhead 1992 — 1994
Optum Global Solutions October 2014 - Present
Valspar May 2014 - Present
Verizon Terremark May 2013 - March 2014
OptumInsight March 2011 - May 2013
Digi-Key Corporation May 2008 - March 2011
eDocument Resources October 2007 - August 2008
Thrivent Financial August 2006 - August 2007
MoneyGram International November 2005 - August 2006
Allianz Life May 2005 - November 2005
Gearworks October 2004 - May 2005
Skills
Business Analysis, Quality Assurance, Requirements Analysis, PMO, PMP, ICD10, change management, BPM, change agent, business acumen, Strategic Planning, Business Process, SDLC, Business Process Design, Business Intelligence, MS Project, Mobile Applications, E-commerce, Program Management, Management, Leadership, Consulting
Education
Minnesota State University, Moorhead
BA, Criminal Justice
Alexandria Technical College
AAS (2), Computer & Voice Networking / Computer Tech Support
OptumInsight September 2011 - Present
Ameriprise 2007 - Present
Ameriprise Financial January 2007 - September 2011
Best Buy 1998 - 2007
Skills
Oracle, Requirements Gathering, Requirements Analysis, Enterprise Architecture, SDLC, Data Warehousing, Database Administration, Data Modeling, Databases, Business Intelligence, Business Analysis, PL/SQL, Agile Methodologies, Process Improvement, SQL, Teradata, ETL, SharePoint, Database Design, SQL Tuning, Microsoft SQL Server, Retail, Data Integration, IT Strategy, Visio, Oracle RAC, DB2, Performance Tuning, SOA, Unix
Education
Michigan State University 1972 — 1976
Accenture August 2014 - Present
UnitedHealthcare July 2012 - Present
OptumInsight April 2010 - July 2012
UnitedHealthcare October 2006 - October 2010
United Health Care 2006 - 2009
UnitedHealth Group January 2005 - October 2006
UnitedHealth Group 2004 - 2005
UnitedHealth Group 1999 - 2004
Express Scripts 1997 - 1999
Walgreens Pharmacy 1992 - 1997
Skills
Project Management, Health Insurance, Healthcare Information..., Program Management, Business Process..., Team Leadership, Managed Care, Healthcare, Leadership, Six Sigma, Marketing Communications, Clinical Research, Account Management, Integration, Training
Education
Minnesota School of Business 1995 — 1998
Associate's Degree
Cooper High school 1991 — 1995
Diploma, General
OptumInsight November 2006 - Present
Sun Life Financial August 1999 - October 2006
Bull HN Information Systems, Inc. 1988 - 1999
Skills
Licensing, Privacy Law, Litigation Management, Mergers, Intellectual Property, Outsourcing, Contract Negotiation, Healthcare Information..., Negotiation, Trademarks, Mergers & Acquisitions, Corporate Governance, Software Licensing, Copyright Law, Patents, Legal Research, Training, Process Improvement
Education
New England School of Law 1995 — 1999
Juris Doctor, Law
Regis College 1981 — 1985
BA, Biology
OptumInsight 2011 - Present
UnitedHealth Group 2008 - 2011
eLoyalty 2007 - 2008
Wolters Kluwer Financial Services 2004 - 2007
Minnesota Utility Investors 1999 - 2004
American Express Financial Advisors February 2002 - March 2003
Kurt Manufacturing 1998 - 2002
US Navy 1994 - 1998
Skills
Business Analysis, SDLC, Business Intelligence, Data Warehousing, IT Strategy, Requirements Gathering, Business Process..., Requirements Analysis, ETL, Data Modeling, Business Process Design, Business Requirements, Enterprise Architecture, Integration, Visio, Software Project..., SAS Programming, SQL, Java, C++, C#, Perl, MFC, ODBC, Oracle, Microsoft Office, Shared Services, Change Management, Team Leadership, IT Project Lifecycle
Education
Metropolitan State University
Bachelor of Science (BS), Computer Science
Accenture March 2013 - Present
OptumInsight August 2011 - March 2013
Hewitt Associates 2005 - July 2011
Exult 1999 - 2005
CSC consulting 1996 - 2001
Skills
Outsourcing, Six Sigma, Shared Services, Supply Chain Management, Leadership, Vendor Management, BPO, Business Process..., Process Improvement, Offshoring, Business Transformation, Change Management, CRM, Business Process..., Management Consulting, Business Analysis, Program Management, Management, Global Delivery, Operations Management, Transition Management, Performance Management, Human Resources, Operational Excellence, Talent Management, Process Engineering, Business Process, PMO, Service Delivery, IT Strategy, Team Leadership, Strategy, Process Management, Project Delivery, Project Portfolio..., Resource Management, SDLC, Supply Chain, Acquisition Integration, IT Outsourcing, ERP, Business Intelligence, Cross-functional Team..., Organizational Design, Governance, Metrics, Mergers & Acquisitions, PMP, Call Centers, Consulting
Education
Miami University 1994 — 1996
MBA, Finance
The Ohio State University 1989 — 1992
BS, Electrical Engineering
Optum August 2013 - Present
OptumInsight July 2011 - Present
Ingenix 1998 - August 2011
Aperture Credentialing 1998 - 2002
SHPS 2000 - 2001
Humana 1991 - 1997
Skills
Competitive Intelligence, Strategy, Product Management, Lead Generation, Analytics, Cross-functional Team..., Managed Care, Team Leadership, Knowledge Management, Vendor Management, Market Research, Business Intelligence, Business Development, Healthcare Information..., Strategic Planning, Segmentation, Competitive Analysis, Market Analysis, Marketing, Management, Market Intelligence, Contract Negotiation, Healthcare, Sales, Integration, Strategic Partnerships, CRM, Leadership
Education
McKendree College
BBA, Management
Connance June 2015 - Present
Optum October 2010 - June 2015
OptumInsight September 2008 - October 2010
AIM Healthcare January 2004 - September 2008
Skills
HIPAA, Healthcare, Health Insurance, Healthcare Management, Team Building, Team Leadership, Process Improvement, Account Management, Leadership, Customer Service, Microsoft Office, Microsoft Excel, Insurance, Outlook, Microsoft Word, Recruiting, Healthcare Information..., Hospitals, Managed Care, Program Management, Strategic Planning
Education
Michigan State University 1998 — 2002
BA, Communications
Queen Associates September 2014 - January 2015
Care New England June 2013 - July 2014
New England Institute of Technology January 2013 - March 2013
OptumInsight December 2009 - February 2013
Gibbs College April 2006 - December 2009
Ciba Corning Diagnostics April 1985 - March 1994
Skills
Word, Team Building, Teaching, Counseling, Higher Education, Microsoft Word, Psychotherapy, Non-profits, System Administration, Staff Development, Microsoft Office, Strategic Planning, Research, EHR, Healthcare, Microsoft Excel, Leadership Development, Clinical Research, Coaching, Public Speaking, Customer Service, Policy, Analysis, Process Improvement, Management, Outlook, Leadership, Healthcare Information..., HIPAA, CPOE, EMR, HL7, Interviews, Training, Software Documentation, Hospitals
Education
Merrimack College 1976 — 1980
BS
OptumInsight September 2010 - Present
Axolotl Corp. December 1999 - September 2010
Skills
e-Prescribing, EMR, XSLT, XML, Requirements Analysis, NCPDP Script, EDI, HL7, XML Schema, LotusScript, Java, JavaScript, Lotus Domino, Lotus Notes, CSS, HTML, Formula Language, eRx, Agile, OOP, Rally, Healthcare Information..., Microsoft SQL Server, SQL, Web Applications, EHR, Agile Methodologies, Integration, SDLC, Software Engineering, Software Development, Scrum, Databases, SOAP, Software Design
Education
Moscow State University of Transport (MIIT)
Amgen June 2015 - Present
Greater Toronto Area January 2015 - May 2015
OptumInsight July 2011 - December 2014
i3 Innovus April 2008 - July 2011
i3 Innovus July 2007 - April 2008
i3 Innovus May 2004 - July 2007
Canada Border Services Agency (formerly Canada Customs and Revenue Agency) May 1999 - August 2002
Skills
Systematic Reviews, Medical Writing, Publications, Health Economics, Outcomes Research, Market Access, Economic Modeling, Evidence-based Medicine, Lifesciences, Market Research, Strategy, Pharmacoeconomics, HTA, Epidemiology, Literature Reviews, Research, Pharmaceutical Industry, Oncology, Life Sciences, Diabetes, Neuroscience
Education
McMaster University 2005 — 2008
MSc, Health Research Methods
McMaster University 2002 — 2004
MSc, Physiology & Pharmacology
Queen's University 1998 — 2002
BScH, Life Sciences
OptumInsight April 2005 - Present
TROY Group, Inc. 2003 - 2005
Oasis Software 1998 - 2003
EDS Saturn 1996 - 1998
Skills
ITIL, Change Management, Healthcare, Six Sigma, SQL Server, Software Development, Microsoft SQL Server, Project Management, SQL, Team Leadership, Leadership, Management, SDLC, Database Design, Software Documentation, Access, Business Analysis, Process Improvement, Integration
Education
Middle Tennessee State University 1996 — 1997
MS, Information Systems/Accounting
Middle Tennessee State University 1991 — 1995
BBA Accounting, Accounting
OptumInsight 2011 - Present
UnitedHealth Group August 2004 - Present
UnitedHealthcare 2004 - Present
Ingenix, Inc. 2004 - 2005
LTCG 1999 - 2004
Long Term Care Group 1999 - 2004
Skills
Business Analysis
Education
Minnesota State University, Mankato 1990 — 1994
OptumInsight August 2001 - Present
i3 2001 - June 2011
Education
Montclair State University
Mozilla August 2014 - Present
OptumInsight December 2012 - August 2014
OptumInsight April 2007 - December 2012
Picis October 2004 - April 2007
ibex HealthData March 2003 - October 2004
Best Buy October 2000 - March 2003
Skills
Test Automation, Perl, Selenium, Software Quality..., Python, Ruby, SQL, Agile Methodologies, Test Management, Microsoft SQL Server, Atlassian JIRA, Watir, HL7, HIE, Hospital Information..., JavaScript, Amazon Web Services..., Docker, Heroku, Node.js
Education
Moraine Valley Community College 1998 — 2002
Associate of Arts and Sciences (A.A.S.), Management Information Systems
ClearScript May 2015 - Present
OptumInsight March 2009 - May 2015
MGI Pharma July 2007 - December 2008
Ancillary Care Management August 2004 - July 2007
UnitedHealth Group August 2000 - August 2004
Chronimed May 1998 - July 2000
Diversified Pharmaceutical Services April 1996 - May 1998
Dakota Heartland Health System August 1994 - February 1996
Dakota Hospital June 1990 - August 1994
North Dakota State University June 1989 - August 1994
Skills
Pharmacy Benefit..., Managed Care, Health Policy, Biotechnology, Clinical Trials, Pharmacy, Clinical Research, Oncology, Pharmaceutical Industry, Healthcare, Healthcare Management, Medical Devices, Market Access, Pharmacists, Informatics, Infectious Diseases, Health Economics, Clinical Development, Diabetes
Education
University of Minnesota-Twin Cities 1984 — 1988
PharmD, Pharmacy
Minnesota State University, Mankato 1978 — 1981
BS, Medical Technology
Ameriprise Financial Services, Inc. June 2015 - Present
Wells Fargo Advisors March 2014 - May 2015
General Mills January 2014 - March 2014
McGladrey June 2013 - December 2013
Cetera Financial Group May 2012 - May 2013
XCEL ENERGY January 2012 - May 2012
OptumInsight August 2011 - January 2012
Blue Cross Blue Shield of Iowa September 2010 - August 2011
UnitedHealth Group November 2009 - August 2010
Wells Fargo November 2008 - November 2009
Skills
Technology Management, MVVM and Knockout..., .NET MVC4, UX design Pattern, Microsoft CRM, salesforce, Apex Data Loader, Microsoft SQL Server, Oracle Applications, jQuery, Java, IBM Cast Iron Studio, TIBCO COMPOSITE STUDIO
Education
New York Institute of Technology-Old Westbury 2003 — 2005
MS, Computer Science With Distinction
New York 2001 — 2002
New York University
OptumInsight May 2008 - Present
Boston Scientific 2010 - 2010
McKesson Medication Management January 1999 - May 2008
The Learning Company fna MECC May 1993 - December 1998
Skills
Contract Negotiation, Compliance, Process Improvement, Strategic Planning, Legal Writing, Customer Service, Management, Healthcare, Corporate Law, Licensing, Employment Law, Pharmaceutical Industry, Program Management, Legal Research, HIPAA, Privacy Law, Mergers & Acquisitions, Coaching, Intellectual Property, Policy, Negotiation, Software Documentation, Analysis
Education
Minnesota Paralegal Institute 1999 — 2001
2001, Paralegal Certificate - ABA approved
Metropolitan State University 1988 — 1990
Bachelor of Arts, Business Administration
OptumInsight April 2013 - Present
BI Worldwide July 2012 - April 2013
Bridgz Marketing Group February 2011 - July 2012
eLoyalty May 2007 - February 2011
Augeo Affinity Marketing 2006 - 2007
Interelate 2001 - 2006
Norstan Communications 1999 - 2000
Firepond 1994 - 1998
Skills
Analytics, Program Management, CRM, Business Intelligence, Vendor Management, Business Analysis, Management, Cross-functional Team..., Process Improvement, Database Marketing, Product Management, Business Development, Direct Marketing, IT Strategy, Business Strategy, Enterprise Software, Project Management, Integration, Data Warehousing, Leadership, Marketing
Education
Minnesota State University, Mankato 1990 — 1993
Bachelors in MIS
Minnesota State University, Mankato 1990 — 1993
Bachelor's degree, Management Information Systems, General
Optum July 2013 - Present
M*Modal November 2012 - July 2013
OptumInsight January 2012 - November 2012
OptumInsight February 2010 - January 2012
AIM Healthcare November 2005 - February 2010
Nashville Technology Council February 2000 - November 2005
Skills
Program Management, Product Management, Project Management, Healthcare Information..., Agile Methodologies, Scrum, SDLC, Business Analysis, Compliance, Data Security, Technology Roadmapping, Marketing, Sales, Technology Solutions, Strategic Planning, Healthcare, HIPAA, Forecasting, Revenue Cycle Management, Operations Management, Lean Process Improvement, Leadership, Team Building, Visio, Process Improvement, Software Documentation, Business Process..., Business Intelligence, Vendor Management, SaaS, Requirements Gathering, Integration, Software Implementation, SharePoint, Quality Assurance, Business Process, IT Strategy, CRM, Software Project..., IT Management, Requirements Analysis, Information Technology, Enterprise Software
Education
Murray State University 1998 — 1999
Master of Business Administration, MBA, Bachelor of Science in Business, BS; Area: Business Administration
Murray State University 1994 — 1998
Bachelor of Science in Business, BS; Area: Business Administration
United Healthcare July 2014 - Present
Armstead & Esslinger Health Consultants Inc. February 2014 - Present
Optum October 2012 - April 2014
OptumHealth February 2011 - October 2012
OptumInsight August 2003 - February 2011
American Investors Group April 2000 - August 2003
Independent School District #287 July 1998 - April 2000
Skills
Visio, Administrative..., Program Management, PowerPoint, Microsoft Excel, Administrative..., Business Development, Fundraising, Healthcare, Invoicing, Onboarding, SharePoint, Telephone Skills, Time Management, Travel Arrangements
Education
Minneapolis Community and Technical College 1993 — 1994
Psychology/General Education
North Hennepin Community College 1990 — 1991
Child Psychology/Psychology
Minnesota State University, Mankato 1988 — 1990
General, Elementary Education
Dassel Cokato High School 1982 — 1988
AccentCare, Inc. August 2014 - Present
Optum November 2012 - August 2014
Optum January 2012 - November 2012
Optum September 2009 - January 2012
OptumInsight September 2006 - September 2009
Accenture November 2002 - September 2006
AgStar Financial Services January 2002 - November 2002
Skills
Business Strategy, Strategy, Marketing Strategy, Management Consulting, Healthcare, Health Insurance, Healthcare Management, Business Analysis, New Business Development, Strategic Consulting, Health Care Marketing, Medicare, Account Management, Marketing, Business Development, Financial Modeling, CRM, Consulting, Strategic Planning, Managed Care, Business Process..., Change Management, Healthcare Consulting, Healthcare Industry, Business Planning, Leadership, Cross-functional Team..., Competitive Analysis, Salesforce.com, Sales Operations, Medicare Advantage, Medicare/Medicaid..., Program Management, Product Management, Analytics
Education
University of Minnesota-Twin Cities 2010 — 2012
Masters
Minnesota State University, Mankato 1997 — 2002
Bachelor of Science
Healthcare TTU, Inc. January 2014 - Present
The Vikaara Group August 2012 - Present
OptumInsight December 2010 - August 2012
Ingenix June 2009 - December 2010
AIM Healthcare May 2006 - May 2009
Netwerkes.com October 1996 - May 2009
United Wisconsin Services/BCBS of WI 1992 - 1997
Skills
SDLC, Business Analysis, Business Intelligence, Healthcare Information..., HIPAA
Education
Milwaukee School of Engineering 1987 — 1992
Computer Engineering
Optum360 November 2013 - Present
OptumInsight October 2010 - December 2012
LYNX Medical Systems, a Picis Company April 2008 - October 2010
TransACT 2006 - 2008
T-Scan Corporation 2004 - 2006
Walt Disney World August 2003 - January 2004
Skills
Analytics, Marketing Strategy, Email Marketing, Marketing Communications, Direct Marketing, Integrated Marketing, Market Research, Marketing Management, Database Marketing, Marketing, Salesforce.com, B2B Marketing, Product Marketing, Demand Generation, Lead Generation, Multi-channel Marketing, Online Marketing, Product Management, Strategic Partnerships, Strategy, Digital Marketing, Segmentation
Education
New Mexico State University 2000 — 2004
Bachelor of Business Administration (BBA), Marketing
OptumInsight January 2008 - Present
UnitedHealth Group 2008 - Present
M.M.Anis & S.L.Lepsky DDS, PC 1994 - Present
ADA DQA 2013 - Present
Reden & Anders February 2008 - 2009
Albert Einstein Medical Center 2005 - 2007
Affinity Health Plan 2005 - 2006
Urban Dental Management 2000 - 2003
AmeriChoice 1997 - 2000
St. Barnabus Hospital 1992 - 1996
Skills
Dentistry, Healthcare, Communication Skills, Educational Leadership, Healthcare Consulting, Government subsidy..., Medicaid, Medicaid Managed Care, Managed Care, Health Insurance, Practice Management, Clinical Research, Coaching, Health Policy, Insurance, Healthcare Management, Healthcare Information..., Medicare, Public Health, Physicians, EHR, Healthcare Industry, Surgery, Hospitals, HIPAA, Treatment, Medicine, EMR, Medical Billing, Informatics, Provider Relations, Revenue Cycle, Quality Improvement, Health Education, Epidemiology, Executive Management, Consulting, Health Economics, Pediatrics, Utilization Management, Process Improvement, Claim, Employee Benefits, Health Promotion, Strategic Consulting, HMO, Management Consulting, Healthcare Analytics, Network Development, Wellness
Education
New York University - College of Dentistry
DDS, Dentistry
OptumInsight February 2010 - Present
Charter Solutions, Inc. January 2006 - October 2011
The Minneapolis Foundation July 2007 - October 2008
Hennepin County January 2006 - July 2007
Wells Fargo April 2002 - December 2005
Skills
Business Analysis, Agile Methodologies, Project Management, Integration, Management, Program Management, Business Intelligence, Process Improvement, Requirements Analysis, SDLC
Education
Minnesota State University, Mankato
OptumInsight January 1992 - Present
Education
Minnesota State University, Mankato 1980 — 1985
B.S., English, concentation in technical writing, concentration in writing, minor computer science
OptumInsight June 2013 - Present
HP Enterprise Services September 2011 - January 2013
Commonwealth Health Insurance Connector Authority April 2010 - May 2011
Partners Community Healthcare April 2005 - April 2006
Brigham and Women's Hospital May 2003 - April 2005
CIGNA Healthcare April 2002 - May 2003
CSC Consulting June 2000 - February 2002
Skills
Healthcare, Microsoft Excel, Business Objects, SAS, Data Mining, Healthcare Information..., Data Management, Data Analysis, EHR, Medicaid, Informatics, Access, Microsoft SQL Server, Analytics, SQL, Program Management, Business Intelligence, Analysis
Education
MGH Institute of Health Professions 2007 — 2010
None, NP
Yale University School of Medicine 1997 — 2000
None, Biostatistics
Wesleyan University 1991 — 1995
BA, Chemistry
Trustwave May 2013 - Present
OptumInsight March 2012 - May 2013
Insight Global August 2011 - February 2012
Digital River August 2008 - August 2011
Digital River July 2006 - August 2008
Digital River 2004 - 2006
Digital River 2004 - 2004
Education
University of Maryland University College 2014 — 2016
Master of Business Administration (M.B.A.), MBA, 3.2
Monmouth College 1998 — 2003
BA, Computer Science
OptumInsight 2010 - Present
Ingenix January 2008 - Present
UnitedHealth Group - Ingenix Consulting 2008 - Present
UnitedHealth Technologies August 2006 - December 2007
Dynamic Information Systems March 2005 - August 2005
Buffets, Inc. June 2001 - March 2005
Buffets, Inc. June 1998 - May 2001
Buffets, Inc. April 1996 - May 1998
Education
Metropolitan State University 1999 — 2003
BS, Finance/Economics
Minnesota School of Business 1994 — 1995
AAS, Accounting
OptumInsight September 2010 - Present
University of Rhode Island January 2002 - Present
UnitedHealthcare Community & State November 2008 - August 2010
The Health & Wellness Institute December 2006 - December 2008
Blue Cross & Blue Shield of Rhode Island 1991 - 2006
New England Institute of Technology September 2000 - December 2002
Allendale Mutual Insurance Company and affiliates 1983 - 1986
City of Warwick, Rhode Island 1980 - 1981
Schreiber Foods 1979 - 1980
Skills
Project Management, Business Case, Healthcare, Healthcare Information..., Process Improvement, Insurance, Medicare, Change Management, Team Building, Leadership, Business Analysis, Healthcare Management, Team Leadership, Budgets, Management Consulting, Cross-functional Team..., Medicaid, Management, Financial Analysis, Performance Benchmarking, Health Economics, Product Development, Hospitals, Health Policy, Marketing, Product Management, Forecasting, Healthcare Industry, Strategy, Program Management, Training, Analytics, Health Insurance, Business Process..., Employee Benefits, Human Resources, Consulting
Education
The University of Chicago Booth School of Business 1981 — 1983
MBA, Finance, Accounting and Marketing
Massachusetts Institute of Technology 1975 — 1979
BS, Management with economics concentration
Lamphere High School 1972 — 1975
High school diploma, College preparatory
OptumInsight 2000 - Present
Skills
Process Improvement, Strategy, Strategic Planning, Management Consulting, Leadership, Healthcare Information..., Healthcare, Business Process..., SDLC, Cross-functional Team..., Customer Service, Team Building, Visio, Requirements Analysis, Vendor Management, Team Leadership, Business Analysis, Analysis, Business Strategy, Project Management, Outsourcing, Program Management, Operations Management, Training, Change Management, Management
Education
Minot State University 1978 — 1983
BA, Business Administration
OptumInsight August 2007 - Present
Passport Health Communications, Inc January 2006 - August 2007
Georgia Gulf Corporation April 2003 - December 2005
Focus Healthcare Management August 2001 - December 2002
Focus Healthcare Management August 2001 - August 2001
Internal Revenue Service January 2000 - April 2000
Warner's Distribution Center July 1999 - January 2000
Warner's Distribution Center July 1995 - July 1999
Education
EAGLEVILLE HIGH SCHOOL
High School Diploma
Middle Tennessee State University
OptumInsight September 2011 - Present
United Healthcare November 2007 - September 2011
Mutual of Omaha 2001 - 2007
Skills
Medicare, Financial Analysis, Health Insurance, Business Process..., HIPAA, Medicaid, Healthcare
Education
Midland University 1997 — 2001
Bachelor, Accounting, Economics
OptumInsight May 2013 - Present
Skills
Managed Care, Medicare, Account Management, Healthcare, Sales, Marketing, Strategic Planning, Insurance, Microsoft Excel, Marketing Strategy, Team Building, New Business Development, Microsoft Office, Customer Service, Community Outreach, Training, Leadership, Event Planning, Management
Education
Michigan State University 1982 — 1986
Bachelor of Arts (BA), Hotel, Motel, and Restaurant Management
OptumInsight June 2012 - Present
Ingenix Consulting September 2010 - June 2012
ValueWise Corporation December 2008 - September 2010
eLoyalty July 2004 - December 2008
Interelate April 2000 - June 2004
Interelate April 2000 - April 2004
Interelate April 2000 - April 2004
Everest Information Services April 1998 - April 2000
Skills
Sourcing, Screening, Negotiation, Interviews, Employee Relations, Vendor Management, Onboarding, Process Improvement, Applicant Tracking..., Talent Acquisition, Human Resources, Performance Management, Talent Management, Customer Satisfaction, System Administration, Workforce Planning, Resource Management, Project Management, Program Management, Management Consulting
Education
Minnesota State University, Mankato
AA, Elementary Education
Honeywell October 2014 - Present
Datacard Group July 2012 - October 2014
OptumInsight May 2011 - July 2012
Medtronic April 2003 - May 2011
Achieve Healthcare Technologies 2001 - 2003
Siemens Power Systems Control September 1997 - 2001
Rosemount Measurement April 1996 - September 1997
Eltec Inc September 1994 - March 1996
Polich, Frogner and Associates 1993 - 1994
Skills
TFS, UML, .NET, Visual Studio, ADO.NET, WCF, Software Development, XML, C#, C++, Web Services, Software Engineering, ASP.NET, OOP, Object Oriented Design, Visual Basic, VSS, Software Design, Integration, System Architecture, SOA, VB.NET, Medical Devices, Agile Methodologies, Microsoft SQL Server, SQL, OOAD, Oracle, Web Applications, Design Patterns, XSLT, Test Driven Development, JavaScript, Agile, SQL Server, Application Development, Data Modeling, TDD, SCADA, Scrum, Certified Scrum Master...
Education
University of St. Thomas 1993 — 1996
MSSE, Software Engineering
Moscow Aviation Institute (State Technical University) (MAI) 1985 — 1991
Master's degree, Electromechanical Technology/Electromechanical Engineering Technology
UnitedHealth Group July 2015 - Present
OptumInsight June 2010 - June 2015
Ingenix May 2007 - June 2010
BJC HealthCare 2000 - 2007
Skills
SDLC, PMP, Visio, ITIL, Excel, SOW, Financial Control, PowerPoint, Word, MS Project, Access, SharePoint, Training & Development, Process Improvement, Business Analysis, Microsoft Project
Education
Missouri State University 2003 — 2005
MS, CIS
Washington University in St. Louis 1998 — 1999
Technology Management
Missouri State University 1995 — 1997
BS, CIS
Tooele County School District August 2006 - Present
OptumInsight 2001 - 2006
Evans & Sutherland December 1994 - September 2001
Skills
Curriculum Design, Curriculum Development, Higher Education, Teaching, Instructional Design, Public Speaking, Editing, Microsoft Office, PowerPoint
Education
Massachusetts Institute of Technology 1979 — 1984
Bachelor of Science (BS), Electrical Engineering and Computer Science
University of Utah 2008 — 2011
Master of Science (MS), Mathematics & Secondary Mathematics Education
OptumInsight December 2010 - Present
UMass Memorial Medical Center January 2010 - December 2010
Agfa Healthcare September 2006 - January 2010
Baystate Health April 2005 - September 2006
Skills
HL7, Healthcare Information..., XML, EHR, EMR, Hospitals, Healthcare, Informatics
Education
New England Institute of Technology 2003 — 2004
Bachelor of Science Degree, Computer Information Systems Technology
MN.IT Services - MN Department of Health August 2015 - Present
Minnesota Pollution Control Agency March 2014 - Present
Natalie Zett January 2013 - Present
The Park Bugle January 1995 - Present
State of Minnesota 2013 - 2013
Interactive Accessibility October 2012 - December 2012
OptumInsight December 2010 - October 2012
The Loft Literary Center February 2002 - January 2012
U.S. Bank September 2006 - December 2010
Brady Corporation 2003 - 2007
Skills
Section 508, W3C Accessibility, WCAG, Writing, Technical Writing, Usability Testing, Information Architecture, User Experience, Persona, Usability, Wire Framing, User-centered Design, Data Visualization, Web Content Management, Accessibility, User Interface Design, Requirements Gathering, Project Management, User Experience Design, Content Strategy, Software Documentation, Information Design, Interaction Design, CMS, Axure, Web Project Management, Content Management, User Interface, Web Design, Mobile Applications, WordPress, Web Analytics, Teaching, Content Development, SEO
Education
Region IV TACE Center / Syracuse University (continuing ed) 2013 — 2013
N/A, Continuing Education - Accessibility and the Workplace
Minneapolis College of Art and Design 2003 — 2006
Continuing Ed, Graphic Design
Cousera
Luther Seminary
M. A., Systematics
Ursuline College
B.A., Business Administration
Ursuline College
OptumInsight July 2013 - Present
Johns Hopkins Bloomberg School of Public Health 2003 - Present
Boston University School of Medicine 2003 - July 2013
Skills
Epidemiology, Public Health, Global Health, Infectious Diseases, Health Services Research, Clinical Research, Program Evaluation, SAS, Outcomes Research, Clinical Trials, Data Analysis, Grant Writing, Data Collection, Science, Lifesciences, Biostatistics, Vaccines, Research
Education
Johns Hopkins University - School of Public Health 1998 — 2002
PhD, Epidemiology
University of Massachusetts, Amherst 1986 — 1991
Master of Science (M.S.), Epidemiology
Merrimack College
Bachelor of Science (B.S.), Health Sciences
OptumInsight April 2010 - Present
Affinity Consulting, LLC January 2006 - April 2010
CareMedic Systems Inc August 1997 - January 2006
Computer Systems Excellence Inc. January 1984 - January 1997
Dynamic Resource Management January 1974 - January 1984
American Automated Services Inc January 1970 - January 1974
Skills
Revenue Cycle, Healthcare, Healthcare Information..., Leadership, Analysis, Hospitals, Management, Software Development, Healthcare Industry, Managed Care, HL7, HIPAA, Enterprise Software, EHR, Health Information..., Software Implementation, SDLC, Practice Management, EDI, Healthcare Consulting, Crystal Reports, Process Improvement, EMR, Integration
Education
Miami Dade College 1968 — 1970
Computer Science
Key West High School 1967 — 1968
OptumInsight February 2012 - Present
OptumInsight August 2011 - April 2012
Ingenix October 2010 - April 2011
Ameriprise Financial November 2009 - July 2010
Residential Capital August 2008 - July 2009
UnitedHealth Group January 2007 - June 2008
The Mosaic Company May 2006 - December 2006
Residential Capital September 2003 - April 2006
Green Tree Servicing July 2000 - August 2003
Kontron October 1998 - June 2000
Education
Minnesota State University, Mankato 1990 — 1994
B.S., Accounting
Optum July 2013 - Present
OptumInsight January 2012 - July 2013
OptumInsight April 2008 - January 2012
Walgreens Pharmacy March 2004 - August 2007
Skills
Pharmacy Benefit..., Medicare Part D, Pharmacy, Public Speaking, Customer Service, HIPAA, Microsoft Excel, Microsoft Word, Microsoft Office, Medicaid, Medicare, Process Improvement, Software Documentation, Hospitals, Healthcare Information..., Data Entry, Healthcare Management, Revenue Cycle, Medical Billing, Healthcare, HL7
Education
New York University
Theatre
Bristol-Myers Squibb August 2012 - Present
UnitedHealth Group November 2011 - August 2012
OptumInsight August 2007 - November 2011
Pfizer 2000 - April 2006
Pfizer July 1997 - 2000
Bristol Myers Squibb 1996 - 1996
Skills
Regulatory Affairs, Chemistry, GMP, Clinical Trials, Sop, Pharmaceutical Industry, Biotechnology, SOP
Education
Mount Holyoke College 1993 — 1997
B.S., Chemistry
OptumInsight 2008 - 2013
Skills
SAS, Data Management, PL/SQL, Oracle, Unix, Microsoft SQL Server, Programming, Databases, SQL, Data Analysis, Microsoft Office, SAS programming, Analytics, Data Modeling
Education
Minot State University 2014 — 2015
Master of Science (MS), Management Information Systems, General
OptumInsight July 2011 - Present
United Behavioral Health July 2009 - August 2011
Ameriprise Financial Services, Inc. August 2004 - February 2008
Skills
Claim, Health Insurance, Healthcare, Insurance, HIPAA, Hospitals, Medical Coding, Data Entry, Customer Service, Outlook
Education
Minnesota School of Business-Richfield 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Accounting
University of Minnesota-Duluth 1994 — 1999
Bachelor of Business Administration (B.B.A.), Marketing
Optum March 2015 - Present
OptumInsight September 2010 - March 2015
United Healthcare 1999 - 2011
Skills
Business Process, Business Requirements, Data Analysis, HIPAA, Financial Analysis, Healthcare, Health Insurance, Managed Care, Insurance, Medicare, Process Improvement, Team Building
Education
University of Minnesota-Duluth 1988 — 1990
Bachelor of Business Administration (BBA), Management and Finance
Mesabi Range Community and Technical College 1986 — 1988
Associate of Arts, Business
Edward Jones May 2015 - Present
UnitedHealth Group October 2014 - Present
OptumInsight June 2012 - Present
Wells Fargo Advisors August 2011 - June 2012
Skills
Customer Service, Business Analysis, Data Analysis, Banking, Microsoft Excel, Microsoft Office, PowerPoint, MS Project, Software Documentation, Leadership, Management, Project Management, Analysis, Training
Education
Millikin University 2007 — 2011
Bachelors of Science, Business Administration and Management, General
OptumInsight November 2012 - Present
OptumInsight August 2011 - October 2012
Ingenix June 2009 - July 2011
AIM Healthcare July 2007 - June 2009
AIM Healthcare January 2006 - June 2007
Skills
Project Management, Salesforce.com, Team Building, Leadership, Healthcare, Business Analysis
Education
Middle Tennessee State University
Bachelor of Science (B.S.), Consumer Services and Advocacy
OptumInsight March 2012 - Present
AIM Healthcare March 2011 - March 2012
AIM Healthcare October 2007 - March 2011
SunTrust September 2006 - October 2007
Mayfield-Graves County Baseball-Softball Association April 2001 - May 2006
Skills
HIPAA, Process Improvement, Healthcare, Training, Leadership, Insurance, Management, Medicare, Human Resources, Access, Accounting, Employee Benefits, Data Analysis
Education
Murray State University 2002 — 2006
Bachelors of Science in Business, BSB
University of Phoenix
Masters, Business Administration
Plain Speak Consulting April 2013 - Present
OptumInsight June 2011 - September 2014
OptumInsight May 2010 - June 2011
OptumInsight April 2008 - May 2010
CBCA March 2003 - December 2004
Skills
HIPAA, Medicare, Informatics, Claims, Insurance Claims, Data Analysis, Contract Review, Appeals, Subrogation, Medicaid, Claim, Healthcare, Contract Management, Analysis, Insurance, Health Insurance, Health Policy, Managed Care, Healthcare Consulting, Process Improvement, Claim Investigation, Customer Service, Medical Billing, Claims Management, Fraud, Healthcare Industry, Access, Policy, Healthcare Information..., Software Documentation, Business Process..., Provider Relations, Healthcare Management, Medical Compliance, Risk Management, Program Management, Business Analysis
Education
Minnesota State University, Mankato
Bachelor's degree, Business Administration and Management, General
Minnesota state
Bachelor of Science, Business Administration
Minnesota State University, Mankato
Bachelor of Science, Business Administration, Economics and Industrial Relations
Kaplan Professional School 2012 — 2012
Health and Accident Insurance
OptumInsight April 2012 - Present
Landmark Hospital June 2008 - May 2012
St. Mary's Health Care November 2006 - June 2008
St. Joseph's/Candler Hospital January 2008 - April 2008
Athens Regional Medical Center January 2007 - May 2007
Athens Regional Medical Center August 2006 - December 2006
Skills
Health Information..., Healthcare, Hospitals, EHR, Revenue Cycle, Medical Coding, Clinical Research, Meditech, Medical Records, Healthcare Information..., Medicine, CPT, EMR, Informatics, HIPAA, Inpatient
Education
Medical College of Georgia at Georgia Regents University 2006 — 2008
2008 Bachelor of Science, Health Information Administration
Care New England September 2014 - Present
Partners HealthCare October 2013 - September 2014
OptumInsight February 2007 - October 2013
Doctor of Acupuncture 2002 - 2007
Acupuncture, Spa 2004 - 2006
Skills
Customer Service, EHR, Healthcare, Treatment, Healthcare Information..., Troubleshooting, Software Documentation, Process Improvement, Medicine, Physicians, Hospitals, EMR, Microsoft Office, Healthcare Management, Technical Support, Healthcare Consulting, Epic Systems, Epic Ambulatory, Visio, Testing
Education
New England School of Acupuncture 1999 — 2002
Master of Acupuncture, Chinese Medicine
Harris CareTracker December 2014 - Present
OptumInsight June 2005 - December 2014
VERSYSS Commercial Systems 1999 - 2005
Skills
SaaS, EMR, EHR, .NET, ASP.NET, Healthcare, Oracle, HL7, Scrum
Education
Merrimack College 1986 — 1990
BS, Computer Science
OptumInsight November 2010 - Present
AIM Healthcare August 2006 - November 2010
AIM Healthcare April 2005 - August 2006
Education
Middle Tennessee State University 2000 — 2004
Bachelor of Buisness, Information Systems
OptumInsight September 2012 - Present
OptumInsight December 2011 - September 2012
Theratechnologies Inc. 2008 - 2011
Biophage Pharma Inc. 2001 - 2005
Education
INRS-Institut Armand Frappier
PhD, Immunology
UQAM
MSc, Immunotoxicology
McGill University
BSc, Microbiology and Immunology
Siemens PLM Software July 2015 - Present
Bank of America April 2014 - Present
Wells Fargo Advisors November 2013 - Present
Ally Financial Services February 2012 - February 2013
OptumInsight November 2011 - February 2012
Bank of America September 2011 - November 2011
Wells Fargo Advisors April 2010 - June 2011
Health Net July 1991 - May 2009
Skills
SQL, SDLC, Visio, Data Warehousing, Requirements Analysis, Vendor Management, Business Analysis, Business Intelligence, Requirements Gathering, Systems Analysis, Software Project..., Integration, Process Improvement, Agile Methodologies, Software Documentation, SharePoint, Information Technology, Business Process..., Project Management, Access
Education
Minnesota State University, Mankato 1979 — 1982
B.S., Computer Science
OPTUM January 2015 - Present
OptumInsight September 2012 - Present
Midland Hills Golf Course August 2007 - Present
Wells Fargo April 2011 - September 2012
Wells Fargo April 2010 - April 2011
North Star Capital May 2007 - April 2010
Sysco July 1997 - July 2007
Woodland Upholstery April 1985 - July 1998
Skills
Customer Service, Customer Satisfaction, Outlook, Microsoft Excel, Microsoft Office, File Management, Credit, 10 Key, Data Entry, Fax, Sales, Access, Accounting, Medical Claims, Negotiation
Education
Minnesota School of Business 2008 — 2011
Associates Degree, Paralegal
DeBourgh Mfg April 2015 - Present
OptumInsight April 2013 - Present
Proper Foods Inc September 2010 - September 2012
SOS Staffing March 2010 - September 2010
SAES Getters Inc June 1998 - March 2010
R.E. Monks Construction, Inc August 1996 - August 1997
Skills
International Accounting, Variance Analysis, Fixed Asset Management, Year-end Close, Sales & Use Tax, Monthly Closing, US GAAP, FASB, Accruals, FAS 5, General Ledger, Depreciation, Auditing, Sales, Budgets, Team Building, Accounts Payable, Accounting, Financial Analysis
Education
National College 1990 — 1993
Bachelor of Science, Accounting
OptumInsight July 2009 - Present
Johnson Controls January 2005 - December 2008
Skills
Visual Basic, C#, SQL, ASP.NET, Outlook, Microsoft Office, VBA, SharePoint, Databases
Education
Middle Tennessee State University 2002 — 2008
Bachelor of Business Administration (B.B.A.), Information Technology
OptumInsight September 2008 - September 2013
Hellmuth & Johnson, PLLC September 2005 - September 2008
Johnson Provo-Peterson August 2003 - August 2005
Skills
Legal Research, Litigation, Corporate Law, Legal Writing, Commercial Litigation, Mediation, Civil Litigation, Negotiation, Contract Management, Privacy Law, Corporate Governance, Licensing, Intellectual Property
Education
William Mitchell College of Law 2000 — 2003
Doctor of Law (J.D.)
University of St. Thomas
Bachelor of Arts (B.A.), Political Science and Government
OptumInsight April 2000 - Present
Education
Minneapolis Community and Technical College
Home July 2012 - Present
OptumInsight April 2011 - July 2012
Optuminsight 2010 - 2012
Skills
Revenue Cycle, Healthcare Information..., Medical Billing, EMR, EHR, Managed Care, Healthcare Management, Process Improvement, Hospitals, Healthcare Consulting
Education
Newbury College 1996 — 1999
Medical Sciences
Foxboro High School 1960 — 1964
Business
Parallon July 2014 - Present
Ardent Health Services October 2011 - July 2014
OptumInsight July 2008 - October 2011
Skills
Process Improvement, Account Management, Data Analysis, Contract Management, Healthcare Reimbursement, Revenue Cycle, Customer Service, Medicare, Healthcare, HIPAA, Healthcare Industry
Education
Middle Tennessee State University 2001 — 2003
Master of Business Administration (M.B.A.), Finance, General
Middle Tennessee State University 1996 — 2000
Bachelor of Business Administration (B.B.A.), Business Finance
OptumInsight June 2009 - Present
Netwerkes.com November 2005 - June 2009
Skills
WCF, C#, VB.NET, ASP.NET, AJAX, JavaScript, HTML, ASP, Entity Framework, jQuery, jQuery UI, CodeSmith, Unit Testing, NetTiers, T-SQL Stored Procedures, Microsoft SQL Server, Web Services, Website Development, SSIS, DTS, VB6, Visual Studio, Healthcare Information..., Visual Basic, WCF Services
Education
University of Wisconsin-Milwaukee 2002 — 2008
B.S. Computer Science, Software Engineering
Milwaukee School of Engineering 1997 — 1998
Computer Software Engineering
Harris CareTracker January 2015 - Present
OptumInsight November 2009 - December 2014
Education
MiraCosta College
Business Administration and Management, General