Norstan Communications
Industry: Company
DescriptionFounded: 1974 Subsidiaries: Black Box Network Services, Parent organization: Norstan, Inc
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Norstan Communications Employees
Employee
Years
Job
Industry
Jim Israel Jim Israel's Norstan Communications Experience 1991 - 1998
Job Major Account Executive
Industry Telecommunications
Experience
Windstream Communications August 2010 - June 2014
SDN Communications December 2008 - May 2010
Avaya Inc. September 2000 - December 2008
Lucent Technologies August 1999 - September 2000
Inacom Communications January 1999 - August 1999
Norstan Communications 1991 - 1998
GTE July 1983 - January 1991
Skills
Solution Selling, Managed Services, Value Selling, SIP, SPIN Selling, VoIP, Avaya, Unified Communications, SIP Trunking, Telephony, Direct Sales, Closing Deals, Competitive Analysis, Telecommunications, Key Account Management, IP, Channel, MPLS
Education
University of Iowa
Bachelor's Degree, Marketing
Grand View College
Associate of Arts (AA), Business Administration
Windstream Communications August 2010 - June 2014
SDN Communications December 2008 - May 2010
Avaya Inc. September 2000 - December 2008
Lucent Technologies August 1999 - September 2000
Inacom Communications January 1999 - August 1999
Norstan Communications 1991 - 1998
GTE July 1983 - January 1991
Skills
Solution Selling, Managed Services, Value Selling, SIP, SPIN Selling, VoIP, Avaya, Unified Communications, SIP Trunking, Telephony, Direct Sales, Closing Deals, Competitive Analysis, Telecommunications, Key Account Management, IP, Channel, MPLS
Education
University of Iowa
Bachelor's Degree, Marketing
Grand View College
Associate of Arts (AA), Business Administration
Steve Ferry Steve Ferry's Norstan Communications Experience 1990 - 2000
Job EVP, General Manager at Matrix Communications | Delivering Emerging Voice, Data + Telecom Solutions
Industry Telecommunications
Experience
Matrix Communications, Inc. February 2000 - Present
Norstan Communications 1990 - 2000
Norstan, Inc April 1990 - December 1999
National Computer Systems, Inc. June 1982 - March 1990
Skills
Unified Communications, Telephony, VoIP, Solution Selling, Sales Operations, Telecommunications, Managed Services, Go-to-market Strategy, Strategic Partnerships, Leadership, Team Leadership, Direct Sales, Account Management, Sales Management, IVR, T1, SIP, Avaya, SIP Trunking, Wireless, Selling, PRI, MPLS, Hosted Services, Co-location, Channel, Unified Messaging, IP, WAN, Cloud Computing, Voice, Carriers, Telepresence, Vendor Management, IP PBX, Data Center, Voice Mail, Ethernet, ACD, Sales Engineering, Customer Advocate, Team Motivation, Success Driven
Education
Saint John's University
BA, Business Administration
Matrix Communications, Inc. February 2000 - Present
Norstan Communications 1990 - 2000
Norstan, Inc April 1990 - December 1999
National Computer Systems, Inc. June 1982 - March 1990
Skills
Unified Communications, Telephony, VoIP, Solution Selling, Sales Operations, Telecommunications, Managed Services, Go-to-market Strategy, Strategic Partnerships, Leadership, Team Leadership, Direct Sales, Account Management, Sales Management, IVR, T1, SIP, Avaya, SIP Trunking, Wireless, Selling, PRI, MPLS, Hosted Services, Co-location, Channel, Unified Messaging, IP, WAN, Cloud Computing, Voice, Carriers, Telepresence, Vendor Management, IP PBX, Data Center, Voice Mail, Ethernet, ACD, Sales Engineering, Customer Advocate, Team Motivation, Success Driven
Education
Saint John's University
BA, Business Administration
Deb Fitzpatrick Deb Fitzpatrick's Norstan Communications Experience May 1996 - November 2000
Job Director of Ancillary Services at Advanced Pain Management, LLC
Industry Hospital & Health Care
Experience
Advanced Pain Management, LLC February 2014 - Present
PJF Investments, LLC February 2013 - Present
Aurora Health Care February 2005 - August 2012
Regent Medical September 2001 - November 2004
Norstan Communications May 1996 - November 2000
Hollister Incorporated May 1992 - January 1996
Gordon Flesch Company 1987 - 1992
Skills
Sales Management, Business Development, New Business Development, Business Operations, Collaborative Problem..., Strategic Thinking, Integrity, Leadership Development, Contract Negotiation, Consultative Style, Contract Negotiations, Healthcare Information..., EHR, Direct Sales, Sales Operations, Healthcare, Hospitals, Change Management, Program Management, Team Leadership, Strategic Partnerships, Vendor Management, Strategy, Cross-functional Team..., Project Management, Training, HIPAA, Sales, Managed Care, Budgets, Process Improvement, Team Building, Selling, Leadership, Medical Devices, Strategic Planning, Account Management, Coaching, Capital Equipment, Telecommunications, Physician Relations, Customer Retention
Education
Cardinal Stritch University 1992 — 1995
B.S., Business Administration and Management, General
Winona State University 1980 — 1982
Business Administration and Management, General
Advanced Pain Management, LLC February 2014 - Present
PJF Investments, LLC February 2013 - Present
Aurora Health Care February 2005 - August 2012
Regent Medical September 2001 - November 2004
Norstan Communications May 1996 - November 2000
Hollister Incorporated May 1992 - January 1996
Gordon Flesch Company 1987 - 1992
Skills
Sales Management, Business Development, New Business Development, Business Operations, Collaborative Problem..., Strategic Thinking, Integrity, Leadership Development, Contract Negotiation, Consultative Style, Contract Negotiations, Healthcare Information..., EHR, Direct Sales, Sales Operations, Healthcare, Hospitals, Change Management, Program Management, Team Leadership, Strategic Partnerships, Vendor Management, Strategy, Cross-functional Team..., Project Management, Training, HIPAA, Sales, Managed Care, Budgets, Process Improvement, Team Building, Selling, Leadership, Medical Devices, Strategic Planning, Account Management, Coaching, Capital Equipment, Telecommunications, Physician Relations, Customer Retention
Education
Cardinal Stritch University 1992 — 1995
B.S., Business Administration and Management, General
Winona State University 1980 — 1982
Business Administration and Management, General
Sherri Buck Sherri Buck's Norstan Communications Experience August 1997 - February 2000
Job Customer Service Representative at Swagelok
Industry Consumer Services
Experience
Swagelok January 2015 - Present
Hoffman Products February 2013 - May 2014
Bisco Industries May 2010 - February 2013
Marcelita's Reastaurant September 2004 - February 2010
Norstan Communications August 1997 - February 2000
Golden Corral Restaurant May 1994 - July 1997
Skills
Microsoft Excel, Telephony, Team Building, Product Management, Microsoft Word, Leadership, Sourcing, Distributors, Customer Retention, Outside Sales, Inside Sales, Building Relationships, Expediting, Cold Calling Experience, Maintaining Strong..., Telecommunications, Food Service, Microsoft Office, Exceeding Quotas, Sales Operations, Supply Chain Management, Account Management
Education
Cuyahoga Community College 1992 — 1994
ASSOCIATES, LIBERAL ARTS
Brooklyn High School 1989 — 1992
Highschool diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Swagelok January 2015 - Present
Hoffman Products February 2013 - May 2014
Bisco Industries May 2010 - February 2013
Marcelita's Reastaurant September 2004 - February 2010
Norstan Communications August 1997 - February 2000
Golden Corral Restaurant May 1994 - July 1997
Skills
Microsoft Excel, Telephony, Team Building, Product Management, Microsoft Word, Leadership, Sourcing, Distributors, Customer Retention, Outside Sales, Inside Sales, Building Relationships, Expediting, Cold Calling Experience, Maintaining Strong..., Telecommunications, Food Service, Microsoft Office, Exceeding Quotas, Sales Operations, Supply Chain Management, Account Management
Education
Cuyahoga Community College 1992 — 1994
ASSOCIATES, LIBERAL ARTS
Brooklyn High School 1989 — 1992
Highschool diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Mark Ligda Mark Ligda's Norstan Communications Experience 1999 - 2004
Job Manager, Mobile Solutions
Industry Events Services
Experience
PSAV December 2009 - Present
PSAV December 2008 - December 2009
PSAV March 2007 - December 2008
PSAV January 2004 - March 2007
Norstan Communications 1999 - 2004
Norstan Communications 1999 - 2004
Norstan Communications 1999 - 2004
Skills
Management, Training, Projection, AV, Live Events, Sound, Live Sound, Trade Shows, Event Planning, Meeting Planning, Production Managment, Stage Lighting, Projectors, Lighting, Corporate Events, Video Conferencing, Mobile Devices, Mobile Applications, Mobile Phone Apps, Event Management, Hotels, Professional Audio, Audio Engineering, Video, Event Technology, Entertainment, Sound Reinforcement, Stage Management, Lighting Design, Webcasting, Digital Signage, Sound Design, Hospitality, Concerts, Account Management, Multimedia, Team Leadership, Recording, Digital Video, Streaming Media, Convention Services, CRM, Audio Editing, Video Production, Audio Conferencing, Incentives, Event Producing, Pro Tools, Lighting Control, Camera
Education
Western Illinois University
MS, Instructional Design & Training
Lewis University 1989 — 1993
BS
PSAV December 2009 - Present
PSAV December 2008 - December 2009
PSAV March 2007 - December 2008
PSAV January 2004 - March 2007
Norstan Communications 1999 - 2004
Norstan Communications 1999 - 2004
Norstan Communications 1999 - 2004
Skills
Management, Training, Projection, AV, Live Events, Sound, Live Sound, Trade Shows, Event Planning, Meeting Planning, Production Managment, Stage Lighting, Projectors, Lighting, Corporate Events, Video Conferencing, Mobile Devices, Mobile Applications, Mobile Phone Apps, Event Management, Hotels, Professional Audio, Audio Engineering, Video, Event Technology, Entertainment, Sound Reinforcement, Stage Management, Lighting Design, Webcasting, Digital Signage, Sound Design, Hospitality, Concerts, Account Management, Multimedia, Team Leadership, Recording, Digital Video, Streaming Media, Convention Services, CRM, Audio Editing, Video Production, Audio Conferencing, Incentives, Event Producing, Pro Tools, Lighting Control, Camera
Education
Western Illinois University
MS, Instructional Design & Training
Lewis University 1989 — 1993
BS
Bill Billock Bill Billock's Norstan Communications Experience 1984 - 2004
Job Account Manager II at Level 3 Communications
Industry Telecommunications
Experience
Level 3 Communications October 2013 - Present
Hawaiian Telcom October 2012 - October 2013
WAVECOM Solutions August 2005 - October 2012
Pacific LightNet August 2005 - January 2009
Business Works of Hawaii October 2004 - August 2005
Norstan Communications 1984 - 2004
Skills
Thought Leadership, Telecommunications, Networking, Referrals, Unified Communications, Managed Services, VoIP, Cloud Computing, SIP, Direct Sales, IVR, Broadband, Mobile Devices, Business Strategy, Security, Vendor Management, Data Center, Switches, B2B, Enterprise Software, SIP Trunking, WAN, Ethernet, Network Design, Leadership, Sales Operations, Sales, Troubleshooting, TCP/IP, Start-ups, Integration, LAN-WAN, Mobile Technology, System Deployment, Metro Ethernet, Internet Services, Sales Process, Sales Engineering, Network Security, Pre-sales, Program Management, Fiber Optics, Routing, Product Marketing, Mobile Communications, Computer Network..., Telepresence, CRM, Salesforce.com, Customer Satisfaction
Education
Case Western Reserve University 1982 — 1984
Electrical and Electronics Engineering
ETI Technical College 1982 — 1982
Associates, Electrical and Electronics Engineering
Level 3 Communications October 2013 - Present
Hawaiian Telcom October 2012 - October 2013
WAVECOM Solutions August 2005 - October 2012
Pacific LightNet August 2005 - January 2009
Business Works of Hawaii October 2004 - August 2005
Norstan Communications 1984 - 2004
Skills
Thought Leadership, Telecommunications, Networking, Referrals, Unified Communications, Managed Services, VoIP, Cloud Computing, SIP, Direct Sales, IVR, Broadband, Mobile Devices, Business Strategy, Security, Vendor Management, Data Center, Switches, B2B, Enterprise Software, SIP Trunking, WAN, Ethernet, Network Design, Leadership, Sales Operations, Sales, Troubleshooting, TCP/IP, Start-ups, Integration, LAN-WAN, Mobile Technology, System Deployment, Metro Ethernet, Internet Services, Sales Process, Sales Engineering, Network Security, Pre-sales, Program Management, Fiber Optics, Routing, Product Marketing, Mobile Communications, Computer Network..., Telepresence, CRM, Salesforce.com, Customer Satisfaction
Education
Case Western Reserve University 1982 — 1984
Electrical and Electronics Engineering
ETI Technical College 1982 — 1982
Associates, Electrical and Electronics Engineering
Christopher Jung Christopher Jung's Norstan Communications Experience 1995 - 2000
Job Account Executive at Broadvox
Industry Telecommunications
Experience
Broadvox September 2013 - Present
Business Communications Corporation March 2000 - September 2013
Norstan Communications 1995 - 2000
Skills
Voice Video and Data..., Cloud Computing, Cloud Telephony, Managed Services, Solution Selling, SIP Trunking, Salesforce.com, Sales Management, Sales, Customer Service, Unified Communications, MPLS, Telecommunications, Wireless, VoIP, Direct Sales, Channel Partners, Mobile Devices
Education
Cisco Academy 2011 — 2013
Critical Infrastructure Protection
Kent State University 2000 — 2002
Certificate based, Technology, N/A
Kettering Fairmont
Broadvox September 2013 - Present
Business Communications Corporation March 2000 - September 2013
Norstan Communications 1995 - 2000
Skills
Voice Video and Data..., Cloud Computing, Cloud Telephony, Managed Services, Solution Selling, SIP Trunking, Salesforce.com, Sales Management, Sales, Customer Service, Unified Communications, MPLS, Telecommunications, Wireless, VoIP, Direct Sales, Channel Partners, Mobile Devices
Education
Cisco Academy 2011 — 2013
Critical Infrastructure Protection
Kent State University 2000 — 2002
Certificate based, Technology, N/A
Kettering Fairmont
Lisa Burke Lisa Burke's Norstan Communications Experience 1987 - 2000
Job Experienced and Successful Sales Professional
Industry Telecommunications
Experience
Apple Mobile Leasing June 2014 - Present
Verizon Enterprise Solutions September 2004 - June 2013
SBC Communications January 2002 - September 2004
Fujitsu Business Communications June 2000 - December 2001
Norstan Communications 1987 - 2000
AT&T Information Systems January 1983 - March 1987
Ohio Bell Telephone Company January 1982 - December 1982
Dun & Bradstreet, Inc June 1979 - May 1982
Skills
Unified Communications, Managed Services, VoIP, Solution Selling, Direct Sales, New Business Development, Sales Operations, Telecommunications, Call Centers, Enterprise Software, Key Account Management, Co-location, Contract Negotiation, Sales Management, Vendor Management, Networking, Professional Services, Ethernet, Sales, Telephony, Management, Business Development, Customer Retention, MPLS, Salesforce.com, Channel Partners, Account Management, Selling, SaaS, Sales Engineering, Sales Process, CRM, Cloud Computing, Strategic Partnerships, Marketing
Education
Miami University 1975 — 1979
Bachelor of Science Degree, Marketing
North Olmsted High School 1972 — 1975
Apple Mobile Leasing June 2014 - Present
Verizon Enterprise Solutions September 2004 - June 2013
SBC Communications January 2002 - September 2004
Fujitsu Business Communications June 2000 - December 2001
Norstan Communications 1987 - 2000
AT&T Information Systems January 1983 - March 1987
Ohio Bell Telephone Company January 1982 - December 1982
Dun & Bradstreet, Inc June 1979 - May 1982
Skills
Unified Communications, Managed Services, VoIP, Solution Selling, Direct Sales, New Business Development, Sales Operations, Telecommunications, Call Centers, Enterprise Software, Key Account Management, Co-location, Contract Negotiation, Sales Management, Vendor Management, Networking, Professional Services, Ethernet, Sales, Telephony, Management, Business Development, Customer Retention, MPLS, Salesforce.com, Channel Partners, Account Management, Selling, SaaS, Sales Engineering, Sales Process, CRM, Cloud Computing, Strategic Partnerships, Marketing
Education
Miami University 1975 — 1979
Bachelor of Science Degree, Marketing
North Olmsted High School 1972 — 1975
Laura Davis-Brehun Laura Davis-Brehun's Norstan Communications Experience January 1997 - January 2000
Job Senior IT Project Manager at Palm Beach County Emergency Operations Center
Industry Telecommunications
Experience
Palm Beach County Emergency Operations Center December 2013 - Present
ADT July 2013 - Present
ADT February 2013 - Present
Time Warner Cable Business Class January 2012 - January 2013
Windstream Communications February 2011 - January 2012
AT&T June 2000 - 2009
AT&T Communications January 2000 - January 2008
Norstan Communications January 1997 - January 2000
Norstan Communications January 1996 - January 1999
Warwick Communications, Inc 1998 - 1999
Skills
Telecommunications, VoIP, Wireless, Managed Services, MPLS, Optical Fiber, Broadband, Ethernet, Metro Ethernet, Telephony, IP, T1
Education
Kaplan University 2008 — 2013
Bachelor of Science (BS), Legal Studies
Kaplan University
Bachelor's Degree, Legal Studies
Solon High School
Palm Beach County Emergency Operations Center December 2013 - Present
ADT July 2013 - Present
ADT February 2013 - Present
Time Warner Cable Business Class January 2012 - January 2013
Windstream Communications February 2011 - January 2012
AT&T June 2000 - 2009
AT&T Communications January 2000 - January 2008
Norstan Communications January 1997 - January 2000
Norstan Communications January 1996 - January 1999
Warwick Communications, Inc 1998 - 1999
Skills
Telecommunications, VoIP, Wireless, Managed Services, MPLS, Optical Fiber, Broadband, Ethernet, Metro Ethernet, Telephony, IP, T1
Education
Kaplan University 2008 — 2013
Bachelor of Science (BS), Legal Studies
Kaplan University
Bachelor's Degree, Legal Studies
Solon High School
Scott Prchal Scott Prchal's Norstan Communications Experience January 1998 - December 2001
Job Global Information Technology Solution Specialist
Industry Information Technology and Services
Experience
Computex Technology Solutions February 2012 - Present
St. Bonifacius Fire Department September 2009 - Present
Atomic Data Centers June 2011 - December 2011
PAETEC May 2010 - May 2011
Black Box Network Services December 2001 - January 2010
Norstan Communications January 1998 - December 2001
SPRINT PCS January 1995 - January 1998
Skills
High Bandwidth Networks, Large Scale Data Centers, IaaS/PaaS/SaaS, Bandwidth, Data Center, Cisco Technologies, Sales Presentations, Managed Services, HP, VMware, Leadership, Negotiation, Enterprise Software, Network Communications, Scalability, Integration, Management, Sales, Salesforce.com, Solution Selling, Storage Area Networks, Telecommunications
Education
Bemidji State University 1990 — 1995
BS, Industrial Technology & Communications
Prior Lake Senior High 1986 — 1989
EMC Advanced Sales Accreditation
HP Interaction Event - Minneapolis
WI VMUG
Computex Technology Solutions February 2012 - Present
St. Bonifacius Fire Department September 2009 - Present
Atomic Data Centers June 2011 - December 2011
PAETEC May 2010 - May 2011
Black Box Network Services December 2001 - January 2010
Norstan Communications January 1998 - December 2001
SPRINT PCS January 1995 - January 1998
Skills
High Bandwidth Networks, Large Scale Data Centers, IaaS/PaaS/SaaS, Bandwidth, Data Center, Cisco Technologies, Sales Presentations, Managed Services, HP, VMware, Leadership, Negotiation, Enterprise Software, Network Communications, Scalability, Integration, Management, Sales, Salesforce.com, Solution Selling, Storage Area Networks, Telecommunications
Education
Bemidji State University 1990 — 1995
BS, Industrial Technology & Communications
Prior Lake Senior High 1986 — 1989
EMC Advanced Sales Accreditation
HP Interaction Event - Minneapolis
WI VMUG
Dan Edgell Dan Edgell's Norstan Communications Experience August 1999 - December 1999
Job Owner at Danver IT Solutions
Industry Information Technology and Services
Experience
Comcast August 2011 - Present
Danver IT Solutions February 2010 - Present
Comcast January 2000 - April 2011
HP 2011 - 2011
Adelphia October 2003 - June 2006
Adelphia January 2000 - October 2003
Norstan Communications August 1999 - December 1999
US Air Force June 1986 - July 1999
Skills
Cisco, CCNP, Dell PowerEdge Servers, MCSE, Dell Desktops, Data Center Architecture, Cisco Call Manager, OSPF, BGP, Wireless, Switches, Telephony, Network Architecture, Data Center, Networking, Microsoft Certified..., LAN-WAN, Routers, Broadband, Cisco Technologies, Telecommunications
Education
Community College of the Air Force 1986 — 1999
AA, Electronics
Comcast August 2011 - Present
Danver IT Solutions February 2010 - Present
Comcast January 2000 - April 2011
HP 2011 - 2011
Adelphia October 2003 - June 2006
Adelphia January 2000 - October 2003
Norstan Communications August 1999 - December 1999
US Air Force June 1986 - July 1999
Skills
Cisco, CCNP, Dell PowerEdge Servers, MCSE, Dell Desktops, Data Center Architecture, Cisco Call Manager, OSPF, BGP, Wireless, Switches, Telephony, Network Architecture, Data Center, Networking, Microsoft Certified..., LAN-WAN, Routers, Broadband, Cisco Technologies, Telecommunications
Education
Community College of the Air Force 1986 — 1999
AA, Electronics
Jenny Noll's Norstan Communications Experience 1999 - 2004
Job Property Manager at Steven Scott Management, Inc
Industry Real Estate
Experience
Steven Scott Management, Inc March 2015 - Present
StuartCo May 1998 - March 2015
Norstan Communications 1999 - 2004
Rollerblade Inc 1990 - 1999
Skills
Property Management, Apartments, Training, Positive Personality, Team Leadership, Yardi, Community Outreach, Rentals, Community Management, Leases, Selling, Contract Negotiation, Sales, Resident Retention, Budgets, Fair Housing, Property, Yardi Voyager, Tenant Retention, Yardi Property..., Lease Administration, Tax Credits, Residential Homes, Tenant, Rent Roll, Section 8, OneSite, Customer Service, Real Estate, Team Building, Management, Leadership, Marketing, Strategic Planning, Negotiation, Account Management, Marketing Strategy
Education
Normandale Community College
Steven Scott Management, Inc March 2015 - Present
StuartCo May 1998 - March 2015
Norstan Communications 1999 - 2004
Rollerblade Inc 1990 - 1999
Skills
Property Management, Apartments, Training, Positive Personality, Team Leadership, Yardi, Community Outreach, Rentals, Community Management, Leases, Selling, Contract Negotiation, Sales, Resident Retention, Budgets, Fair Housing, Property, Yardi Voyager, Tenant Retention, Yardi Property..., Lease Administration, Tax Credits, Residential Homes, Tenant, Rent Roll, Section 8, OneSite, Customer Service, Real Estate, Team Building, Management, Leadership, Marketing, Strategic Planning, Negotiation, Account Management, Marketing Strategy
Education
Normandale Community College
Ross Gunn Ross Gunn's Norstan Communications Experience 1989 - 2004
Job Application Integration Splst at Black Box Network Services
Industry Telecommunications
Experience
Black Box Network Services August 1984 - Present
Norstan Communications 1989 - 2004
CCI August 1984 - 1989
Skills
Telecommunications, Voice Portal, IVR, Contact Center..., IP, Telephony, VoIP, Call Centers, Unified Communications, Data Center, SIP, Solution Selling
Education
Arizona State University
Black Box Network Services August 1984 - Present
Norstan Communications 1989 - 2004
CCI August 1984 - 1989
Skills
Telecommunications, Voice Portal, IVR, Contact Center..., IP, Telephony, VoIP, Call Centers, Unified Communications, Data Center, SIP, Solution Selling
Education
Arizona State University
Gregg Geidel Gregg Geidel's Norstan Communications Experience 1991 - 1998
Job Regional Sales Manager at Corvisa
Industry Information Technology and Services
Experience
Corvisa July 2015 - Present
Strategic Products and Services (SPS) October 2014 - June 2015
Black Box Network Services 2005 - June 2014
Norstan Communications, Inc. 1998 - 2005
Norstan Communications 1991 - 1998
Rochester Telephone 1984 - 1990
Skills
Sales, Solution Selling, Enterprise Software, IVR, Unified Communications, Contact Centers, Call Center, Sales Management, VoIP, Call Centers, Direct Sales, Go-to-market Strategy, SIP, Wireless, Avaya, Channel Partners, Professional Services, Telephony, Telecommunications, Sales Operations, Managed Services, Cloud Computing, Pre-sales, SaaS, MPLS, Selling, CTI, IP, SIP Trunking, Data Center, Sales Process, ACD, Vendor Management, Salesforce.com, Sales Engineering, Video Conferencing, Strategic Partnerships, Cisco Technologies, WAN, Hosted Services, Telepresence, Ethernet, Customer Acquisition, Long-term Customer..., Sales Presentations, Relationship Management, Business Analysis, Vendor Relationships, Building Relationships, Requirements Analysis
Education
Elizabethtown College 1976 — 1980
B.S., marketing & economics
Somers High
Corvisa July 2015 - Present
Strategic Products and Services (SPS) October 2014 - June 2015
Black Box Network Services 2005 - June 2014
Norstan Communications, Inc. 1998 - 2005
Norstan Communications 1991 - 1998
Rochester Telephone 1984 - 1990
Skills
Sales, Solution Selling, Enterprise Software, IVR, Unified Communications, Contact Centers, Call Center, Sales Management, VoIP, Call Centers, Direct Sales, Go-to-market Strategy, SIP, Wireless, Avaya, Channel Partners, Professional Services, Telephony, Telecommunications, Sales Operations, Managed Services, Cloud Computing, Pre-sales, SaaS, MPLS, Selling, CTI, IP, SIP Trunking, Data Center, Sales Process, ACD, Vendor Management, Salesforce.com, Sales Engineering, Video Conferencing, Strategic Partnerships, Cisco Technologies, WAN, Hosted Services, Telepresence, Ethernet, Customer Acquisition, Long-term Customer..., Sales Presentations, Relationship Management, Business Analysis, Vendor Relationships, Building Relationships, Requirements Analysis
Education
Elizabethtown College 1976 — 1980
B.S., marketing & economics
Somers High
Ken Woody Ken Woody's Norstan Communications Experience 1997 - 2000
Job Area Sales Executive at Mitel Technologies
Industry Telecommunications
Experience
Mitel Technologies January 2003 - Present
Qwest Telecommunications 2000 - 2002
Norstan Communications 1997 - 2000
Skills
VoIP, Managed Services, Telephony, Telecommunications, Direct Sales, Channel, Solution Selling, SIP, Sales Management, Cloud Computing, CTI, Call Center, Virtualization, Call Centers
Education
New Mexico State University
Mitel Technologies January 2003 - Present
Qwest Telecommunications 2000 - 2002
Norstan Communications 1997 - 2000
Skills
VoIP, Managed Services, Telephony, Telecommunications, Direct Sales, Channel, Solution Selling, SIP, Sales Management, Cloud Computing, CTI, Call Center, Virtualization, Call Centers
Education
New Mexico State University
Don Cantwell Don Cantwell's Norstan Communications Experience June 1986 - November 1991
Job Independent Associate at Legal Shield
Industry Entertainment
Experience
Legal Shield January 2013 - Present
M&A Entertainment August 2012 - Present
First Communications March 2011 - January 2012
Signet Communications July 2002 - March 2011
Siemens Business Communications January 1996 - January 1999
TIE Communications November 1991 - January 1996
Norstan Communications June 1986 - November 1991
Skills
Strategic Consulting, Telecommunications, Commercial Business..., Mergers, Business Valuation, New Business Development, Contract Negotiation, Negotiation, Financial Analysis, Sales, Selling, Due Diligence, Strategic Planning, Business Development, Sales Management, B2B, Sales Operations, Mergers & Acquisitions, Advertising, Strategy, Team Building, Management, Social Networking, Small Business, Social Media Marketing, Marketing, Marketing Strategy, Start-ups, Online Marketing
Education
Eastern Michigan University 1971 — 1976
Engineering and Finance
Schafer High School 1966 — 1969
HS Graduate, College Prep
Legal Shield January 2013 - Present
M&A Entertainment August 2012 - Present
First Communications March 2011 - January 2012
Signet Communications July 2002 - March 2011
Siemens Business Communications January 1996 - January 1999
TIE Communications November 1991 - January 1996
Norstan Communications June 1986 - November 1991
Skills
Strategic Consulting, Telecommunications, Commercial Business..., Mergers, Business Valuation, New Business Development, Contract Negotiation, Negotiation, Financial Analysis, Sales, Selling, Due Diligence, Strategic Planning, Business Development, Sales Management, B2B, Sales Operations, Mergers & Acquisitions, Advertising, Strategy, Team Building, Management, Social Networking, Small Business, Social Media Marketing, Marketing, Marketing Strategy, Start-ups, Online Marketing
Education
Eastern Michigan University 1971 — 1976
Engineering and Finance
Schafer High School 1966 — 1969
HS Graduate, College Prep
Tim Neely Tim Neely's Norstan Communications Experience 1993 - 1995
Job Account Manager at Lightower Fiber Networks
Industry Telecommunications
Experience
Lightower Fiber Networks August 2015 - Present
Fibertech Networks September 2012 - Present
tw telecom March 2009 - August 2012
Level 3 Communications November 2006 - September 2008
Time Warner Telecom November 1999 - October 2006
Ameritech / SBC October 1996 - October 1999
Norstan Communications 1993 - 1995
Skills
Telecommunications, Ethernet, LAN/WAN, Telephony, WAN, Dark Fiber Solutions, Internet, Dark Fiber, Solution Selling, LAN-WAN, Managed Services, MPLS, Unified Communications, Call Centers, Optical Fiber, Enterprise Software, Cloud Computing, IP, VoIP, DWDM, Hardware, Network Engineering, Video Conferencing, Data Center, Disaster Recovery, Cabling, Networking, Sales Process, Long Distance, Metro Ethernet, SIP Trunking, Wireless, Network Design, Cisco Technologies, SIP, Direct Sales, T1, Hosted Services, PRI, TDM, Private Line, Broadband, Professional Services, Switches, Fiber Optics, DSL, Channel Partners, Network Architecture, DS3, Sales Engineering
Education
Ohio University 1983 — 1987
CSM, Communications Management
Upper Arlington High School
Lightower Fiber Networks August 2015 - Present
Fibertech Networks September 2012 - Present
tw telecom March 2009 - August 2012
Level 3 Communications November 2006 - September 2008
Time Warner Telecom November 1999 - October 2006
Ameritech / SBC October 1996 - October 1999
Norstan Communications 1993 - 1995
Skills
Telecommunications, Ethernet, LAN/WAN, Telephony, WAN, Dark Fiber Solutions, Internet, Dark Fiber, Solution Selling, LAN-WAN, Managed Services, MPLS, Unified Communications, Call Centers, Optical Fiber, Enterprise Software, Cloud Computing, IP, VoIP, DWDM, Hardware, Network Engineering, Video Conferencing, Data Center, Disaster Recovery, Cabling, Networking, Sales Process, Long Distance, Metro Ethernet, SIP Trunking, Wireless, Network Design, Cisco Technologies, SIP, Direct Sales, T1, Hosted Services, PRI, TDM, Private Line, Broadband, Professional Services, Switches, Fiber Optics, DSL, Channel Partners, Network Architecture, DS3, Sales Engineering
Education
Ohio University 1983 — 1987
CSM, Communications Management
Upper Arlington High School
Patrick Nowicki Patrick Nowicki's Norstan Communications Experience August 2003 - April 2005
Job CCIE Collaboration Technical Lead at CDW
Industry Information Technology and Services
Experience
CDW December 2007 - Present
CDW Berbee April 2005 - December 2007
Norstan Communications August 2003 - April 2005
Norstan Communications August 1997 - August 2003
Skills
CCNP, Unified Communications, QoS, Cisco IOS, VoIP, UC, Cisco Call Manager, Voice Mail, Cisco, SIP Trunking, Unified Messaging, H.323, SIP, Cisco Technologies, Team Leadership, WAN, CCIE, Pre-sales, Networking, Telecommunications, CCNA, VPN, Telepresence, Virtualization, Telephony, TCP/IP, Network Architecture, Troubleshooting, Cisco UCS, Network Design, Switches, Cisco Nexus, Routing, LAN-WAN, Routers, Data Center, Cisco Routers, Cisco Certified, System Deployment, MPLS, Network Engineering, Cisco Wireless, OSPF, Firewalls, EIGRP, MGCP, Microsoft Certified..., IP, Cisco VoIP, VMware
Education
Franklin University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Technology
Cuyahoga Community College 1993 — 2013
Associate of Science (AS), Information Technology
Techskills 2001 — 2004
Cisco Networking
CDW December 2007 - Present
CDW Berbee April 2005 - December 2007
Norstan Communications August 2003 - April 2005
Norstan Communications August 1997 - August 2003
Skills
CCNP, Unified Communications, QoS, Cisco IOS, VoIP, UC, Cisco Call Manager, Voice Mail, Cisco, SIP Trunking, Unified Messaging, H.323, SIP, Cisco Technologies, Team Leadership, WAN, CCIE, Pre-sales, Networking, Telecommunications, CCNA, VPN, Telepresence, Virtualization, Telephony, TCP/IP, Network Architecture, Troubleshooting, Cisco UCS, Network Design, Switches, Cisco Nexus, Routing, LAN-WAN, Routers, Data Center, Cisco Routers, Cisco Certified, System Deployment, MPLS, Network Engineering, Cisco Wireless, OSPF, Firewalls, EIGRP, MGCP, Microsoft Certified..., IP, Cisco VoIP, VMware
Education
Franklin University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Technology
Cuyahoga Community College 1993 — 2013
Associate of Science (AS), Information Technology
Techskills 2001 — 2004
Cisco Networking
Alicia Lamarche PMP's Norstan Communications Experience April 1983 - June 1994
Job Project Manager at AT&T
Industry Telecommunications
Experience
AT&T March 1998 - Present
MCI Corporation June 1994 - March 1998
Norstan Communications April 1983 - June 1994
Skills
PMO, Managed Services, Project Planning, VoIP, Vendor Management, Call Centers, Product Management, Project Management, Unified Communications, Data Center, Wireless, Security, IP, Cloud Computing, Contract Negotiation, Telephony, Integration, Network Design, WAN, MPLS, SIP, Ethernet, Co-location, T1, LAN-WAN, Solution Selling, Mobile Devices, Avaya, Service Delivery
Education
Sullivan University
AT&T March 1998 - Present
MCI Corporation June 1994 - March 1998
Norstan Communications April 1983 - June 1994
Skills
PMO, Managed Services, Project Planning, VoIP, Vendor Management, Call Centers, Product Management, Project Management, Unified Communications, Data Center, Wireless, Security, IP, Cloud Computing, Contract Negotiation, Telephony, Integration, Network Design, WAN, MPLS, SIP, Ethernet, Co-location, T1, LAN-WAN, Solution Selling, Mobile Devices, Avaya, Service Delivery
Education
Sullivan University
Jim Selvio Jim Selvio's Norstan Communications Experience June 1995 - June 2000
Job Skilled Software Consultant Specializing in Microsoft Dynamics CRM and GP (Accounting/ERP) Solutions
Industry Information Technology and Services
Experience
Leaf Software Solutions October 2014 - Present
Carmel USA Wrestling Club, Inc. March 2010 - Present
Reliable Solutions Corp March 2012 - October 2014
20/20 Window Cleaning March 2000 - April 2013
Norstan Communications June 1995 - June 2000
WilTel Communications May 1989 - June 1995
Skills
Leadership, Business Development, Strategic Planning, Management, Project Management, Sales, Strategic Partnerships, Operations Management, Team Building, Business Strategy, Executive Management, Strategy, Start-ups, Selling, Marketing, Sales Operations, Process Improvement, CRM, Human Resources, SaaS, Account Management, Training, Contract Negotiation, Solution Selling, Lead Generation, Sales Process, New Business Development, B2B, Strategic Leadership, Customer Satisfaction, Leadership Development, Salesforce.com, Sales Management, Organizational..., Team Leadership, Direct Sales, Consulting, P&L Management, Management Consulting, Program Management, Business Process..., Professional Services, Attention To Detail, Coaching, Business Planning, Procedure Development, Fiscal Responsibility, Accounting Applications, Accounting, Microsoft CRM
Education
Wabash College 1985 — 1989
Bachelor of Arts (B.A.), A.B. Psychology/Liberal Arts
Ball State University - College of Business 1992 — 1993
Leaf Software Solutions October 2014 - Present
Carmel USA Wrestling Club, Inc. March 2010 - Present
Reliable Solutions Corp March 2012 - October 2014
20/20 Window Cleaning March 2000 - April 2013
Norstan Communications June 1995 - June 2000
WilTel Communications May 1989 - June 1995
Skills
Leadership, Business Development, Strategic Planning, Management, Project Management, Sales, Strategic Partnerships, Operations Management, Team Building, Business Strategy, Executive Management, Strategy, Start-ups, Selling, Marketing, Sales Operations, Process Improvement, CRM, Human Resources, SaaS, Account Management, Training, Contract Negotiation, Solution Selling, Lead Generation, Sales Process, New Business Development, B2B, Strategic Leadership, Customer Satisfaction, Leadership Development, Salesforce.com, Sales Management, Organizational..., Team Leadership, Direct Sales, Consulting, P&L Management, Management Consulting, Program Management, Business Process..., Professional Services, Attention To Detail, Coaching, Business Planning, Procedure Development, Fiscal Responsibility, Accounting Applications, Accounting, Microsoft CRM
Education
Wabash College 1985 — 1989
Bachelor of Arts (B.A.), A.B. Psychology/Liberal Arts
Ball State University - College of Business 1992 — 1993
Dwight Hansen's Norstan Communications Experience August 1992 - September 2003
Job President and Marketing Director at AVPLUS Media Solutions
Industry Telecommunications
Experience
Mc2 AVPLUS Media Solutions December 2003 - Present
Norstan Communications August 1992 - September 2003
ROLM Company November 1984 - October 1991
The Church of Jesus Christ of Latter-day Saints August 1982 - April 1984
Bruce Electric company March 1980 - August 1982
Salt Lake Telephone May 1975 - December 1979
Skills
Wireless, Telecommunications, VoIP, Networking, Electronics, Troubleshooting, Sales, Cabling, Product Development, Project Management, Customer Service, Technical Support, Security, Analog, Wireless Networking, Test Equipment, Electronic Engineering, Video, Computer Hardware, Semiconductors, Video Conferencing, Strategic Planning, Team Building
Education
Amarillo College 2005 — 2006
Cisco Academy
Salt Lake Community College 1985 — 1989
Pre-engineering, Electrical
Mc2 AVPLUS Media Solutions December 2003 - Present
Norstan Communications August 1992 - September 2003
ROLM Company November 1984 - October 1991
The Church of Jesus Christ of Latter-day Saints August 1982 - April 1984
Bruce Electric company March 1980 - August 1982
Salt Lake Telephone May 1975 - December 1979
Skills
Wireless, Telecommunications, VoIP, Networking, Electronics, Troubleshooting, Sales, Cabling, Product Development, Project Management, Customer Service, Technical Support, Security, Analog, Wireless Networking, Test Equipment, Electronic Engineering, Video, Computer Hardware, Semiconductors, Video Conferencing, Strategic Planning, Team Building
Education
Amarillo College 2005 — 2006
Cisco Academy
Salt Lake Community College 1985 — 1989
Pre-engineering, Electrical
David Poniewaz David Poniewaz's Norstan Communications Experience 1999 - 2004
Job Director of Operations at Professional Communication Systems
Industry Telecommunications
Experience
Professional Communication Systems October 2011 - Present
Robert W. Baird & Company September 2009 - July 2011
Generac Power Systems February 2009 - September 2009
Journal Broadcast Group December 2004 - November 2008
Black Box Network Services 1999 - 2004
Norstan Communications 1999 - 2004
Education
Saint Mary's University of Minnesota 2002 — 2004
Masters, Telecommunications
University of Wisconsin-Madison - School of Business 1993 — 1998
BS, Business
Professional Communication Systems October 2011 - Present
Robert W. Baird & Company September 2009 - July 2011
Generac Power Systems February 2009 - September 2009
Journal Broadcast Group December 2004 - November 2008
Black Box Network Services 1999 - 2004
Norstan Communications 1999 - 2004
Education
Saint Mary's University of Minnesota 2002 — 2004
Masters, Telecommunications
University of Wisconsin-Madison - School of Business 1993 — 1998
BS, Business
Linda Trewyn, MBA Linda Trewyn, MBA's Norstan Communications Experience 1988 - 1993
Job Senior Relationship Manager at Regis Marketing Group
Industry Marketing and Advertising
Experience
Carroll University 2011 - Present
Regis Marketing Group October 2009 - Present
MV WORLDWIDE 2009 - 2011
Avicom Marketing Communications June 2007 - April 2008
The Roberts Group 2008 - 2008
Brady Marketing Group June 2006 - May 2007
First Bank Financial Centre December 2003 - May 2006
Milliman September 1995 - February 2003
MIVI -- Medical Information Verificiation, Inc. June 1993 - August 1995
Norstan Communications 1988 - 1993
Skills
Marketing Communications, Marketing Strategy, Advertising, Strategic Planning, Leadership, Account Management, Program Management, Business Strategy, Public Speaking, Creative Direction, Training, Sales, Brand Management, Integrated Marketing, Marketing, Strategy, Market Planning, Direct Marketing, Online Advertising, Corporate Communications, New Business Development, Strategic Communications, Brand Development, Healthcare, Email Marketing, CRM, Management, Public Relations, Event Management
Education
Alverno College 2006 — 2008
Masters, MBA
Carroll University 1983 — 1987
Carroll University 2011 - Present
Regis Marketing Group October 2009 - Present
MV WORLDWIDE 2009 - 2011
Avicom Marketing Communications June 2007 - April 2008
The Roberts Group 2008 - 2008
Brady Marketing Group June 2006 - May 2007
First Bank Financial Centre December 2003 - May 2006
Milliman September 1995 - February 2003
MIVI -- Medical Information Verificiation, Inc. June 1993 - August 1995
Norstan Communications 1988 - 1993
Skills
Marketing Communications, Marketing Strategy, Advertising, Strategic Planning, Leadership, Account Management, Program Management, Business Strategy, Public Speaking, Creative Direction, Training, Sales, Brand Management, Integrated Marketing, Marketing, Strategy, Market Planning, Direct Marketing, Online Advertising, Corporate Communications, New Business Development, Strategic Communications, Brand Development, Healthcare, Email Marketing, CRM, Management, Public Relations, Event Management
Education
Alverno College 2006 — 2008
Masters, MBA
Carroll University 1983 — 1987
Shannon Howard's Norstan Communications Experience 1998 - 2000
Job Strategic Sales Exec Midwest at Scapa North America, Healthcare Division
Industry Chemicals
Experience
Scapa North America January 2014 - Present
Specialty Tapes Manufacturing October 2009 - December 2013
Adhesives Research, Inc. October 2000 - October 2009
Norstan Communications 1998 - 2000
Affinity Corporation 1997 - 1998
MCI 1995 - 1997
Dubuque Foods 1992 - 1995
Skills
Adhesives, Market Development, Sales Operations, Sales, Coatings, Product Management, Key Account Development, Plastics, Key Account Management, Commercialization, Cross-functional Team..., Product Marketing, Polymers, Sales Management, Product Development, Channel Partners, Marketing Management, Materials, Solution Selling, New Business Development, Six Sigma, Business Planning, Contract Negotiation, Manufacturing, Value Selling, Competitive Analysis, Continuous Improvement, Strategy, International Sales, Forecasting, Trade Shows, Medical Devices, Product Launch, Sealants, Packaging, Direct Sales, International Business, Sales Process, Market Planning, Extrusion, Market Analysis, Selling, Cold Calling, Account Management, Pricing, Negotiation, Strategic Planning, Sales Presentations, Purchasing, P&L Management
Education
Kansas State University 1988 — 1992
B.S. Business Admin., Marketing
Scapa North America January 2014 - Present
Specialty Tapes Manufacturing October 2009 - December 2013
Adhesives Research, Inc. October 2000 - October 2009
Norstan Communications 1998 - 2000
Affinity Corporation 1997 - 1998
MCI 1995 - 1997
Dubuque Foods 1992 - 1995
Skills
Adhesives, Market Development, Sales Operations, Sales, Coatings, Product Management, Key Account Development, Plastics, Key Account Management, Commercialization, Cross-functional Team..., Product Marketing, Polymers, Sales Management, Product Development, Channel Partners, Marketing Management, Materials, Solution Selling, New Business Development, Six Sigma, Business Planning, Contract Negotiation, Manufacturing, Value Selling, Competitive Analysis, Continuous Improvement, Strategy, International Sales, Forecasting, Trade Shows, Medical Devices, Product Launch, Sealants, Packaging, Direct Sales, International Business, Sales Process, Market Planning, Extrusion, Market Analysis, Selling, Cold Calling, Account Management, Pricing, Negotiation, Strategic Planning, Sales Presentations, Purchasing, P&L Management
Education
Kansas State University 1988 — 1992
B.S. Business Admin., Marketing
Cindy Wolfinger's Norstan Communications Experience 1987 - 2003
Job Certified Mortgage Planner at FIRST CHOICE LOAN SERVICES INC.
Industry Financial Services
Experience
FIRST CHOICE LOAN SERVICES INC. April 2014 - Present
PrimeLending September 2008 - April 2014
CTX Mortgage September 2003 - September 2008
Norstan Inc 1988 - 2003
Norstan Communications 1987 - 2003
CCI Communications 1987 - 2003
Skills
First Time Home Buyers, Investment Properties, FHA, Mortgage Lending, Residential Mortgages, Refinance, REO, Short Sales, Condos, Customer Service, Residential Homes, Foreclosures, New Business Development, Investors, Marketing Strategy, Marketing Communications, Real Estate, Referrals, Selling, Sales
Education
Arizona State University 1979 — 1986
BS, Business Marketing
FIRST CHOICE LOAN SERVICES INC. April 2014 - Present
PrimeLending September 2008 - April 2014
CTX Mortgage September 2003 - September 2008
Norstan Inc 1988 - 2003
Norstan Communications 1987 - 2003
CCI Communications 1987 - 2003
Skills
First Time Home Buyers, Investment Properties, FHA, Mortgage Lending, Residential Mortgages, Refinance, REO, Short Sales, Condos, Customer Service, Residential Homes, Foreclosures, New Business Development, Investors, Marketing Strategy, Marketing Communications, Real Estate, Referrals, Selling, Sales
Education
Arizona State University 1979 — 1986
BS, Business Marketing
Peggy Ellis - PMP, CSM Peggy Ellis - PMP, CSM's Norstan Communications Experience 1990 - 1998
Job
Industry Information Technology and Services
Experience
PwC March 2011 - Present
Qypsys November 2010 - March 2011
PwC March 2005 - November 2010
Progress Telecom August 2004 - March 2005
AT&T February 1999 - August 2004
Norstan Communications 1990 - 1998
Northrop Grumman Corporation 1987 - 1990
Skills
Analysis, Business Process, Business Process..., Business Transformation, Change Management, Cross-functional Team..., Data Center, Governance, IT Management, IT Strategy, Leadership, MS Project, Management, Management Consulting, PMO, PMP, Process Improvement, Program Management, Project Delivery, Project Management, Project Planning, Project Portfolio..., Requirements Analysis, Risk Management, SDLC, Telecommunications, Vendor Management
Education
LIU Post 1981 — 1983
BS, Business, Marketing
SUNY Farmingdale 1979 — 1981
AS, Business Administration
PwC March 2011 - Present
Qypsys November 2010 - March 2011
PwC March 2005 - November 2010
Progress Telecom August 2004 - March 2005
AT&T February 1999 - August 2004
Norstan Communications 1990 - 1998
Northrop Grumman Corporation 1987 - 1990
Skills
Analysis, Business Process, Business Process..., Business Transformation, Change Management, Cross-functional Team..., Data Center, Governance, IT Management, IT Strategy, Leadership, MS Project, Management, Management Consulting, PMO, PMP, Process Improvement, Program Management, Project Delivery, Project Management, Project Planning, Project Portfolio..., Requirements Analysis, Risk Management, SDLC, Telecommunications, Vendor Management
Education
LIU Post 1981 — 1983
BS, Business, Marketing
SUNY Farmingdale 1979 — 1981
AS, Business Administration
Cynthia Towers's Norstan Communications Experience February 2003 - December 2003
Job Sr. Sales Executive at AGC Networks
Industry Information Technology and Services
Experience
Innovative Technology Action Group January 2014 - Present
Chester County Economic Development Council January 2012 - Present
Sell the Future May 2011 - Present
AGC Networks Ltd. 2014 - 2015
Strategic Products and Services (www.spscom.com) April 2013 - November 2014
Komutel / Access 2 Sales September 2012 - April 2013
www.ATAconnect.org (PACE) 2009 - 2012
dvsAnalytics September 2008 - 2011
Empire Technologies,LLC July 2005 - August 2008
Norstan Communications February 2003 - December 2003
Skills
Channel Partners, New Business Development, Strategy, Call Center, Enterprise Software, Marketing Strategy, Unified Communications, Business Relationship..., Business Strategy, Sales Operations, Call Centers, Management Consulting, Direct Sales, Analytics, Change Management, Leadership, Managed Services, Sales Management, Strategic Consulting, Sales, Call Center Development, Business Planning, Strategic Planning, Marketing, Business Development, Wireless, Leading Change, Value Propositions, Sales Process, Avaya, Cloud Computing, Product Management, Change Consulting, Revenue Building, Channel Management, Executive Liaison, Value Proposition..., Persuasion Skills, Telecommunications, Consulting, Professional Services, Solution Selling, VoIP, Management, Account Management, SaaS, Strategic Partnerships, Networking
Education
Penn State University 1998 — 1999
Attended, Executive MBA
La Salle University
B.A., Criminal Justice, English Literature
Innovative Technology Action Group January 2014 - Present
Chester County Economic Development Council January 2012 - Present
Sell the Future May 2011 - Present
AGC Networks Ltd. 2014 - 2015
Strategic Products and Services (www.spscom.com) April 2013 - November 2014
Komutel / Access 2 Sales September 2012 - April 2013
www.ATAconnect.org (PACE) 2009 - 2012
dvsAnalytics September 2008 - 2011
Empire Technologies,LLC July 2005 - August 2008
Norstan Communications February 2003 - December 2003
Skills
Channel Partners, New Business Development, Strategy, Call Center, Enterprise Software, Marketing Strategy, Unified Communications, Business Relationship..., Business Strategy, Sales Operations, Call Centers, Management Consulting, Direct Sales, Analytics, Change Management, Leadership, Managed Services, Sales Management, Strategic Consulting, Sales, Call Center Development, Business Planning, Strategic Planning, Marketing, Business Development, Wireless, Leading Change, Value Propositions, Sales Process, Avaya, Cloud Computing, Product Management, Change Consulting, Revenue Building, Channel Management, Executive Liaison, Value Proposition..., Persuasion Skills, Telecommunications, Consulting, Professional Services, Solution Selling, VoIP, Management, Account Management, SaaS, Strategic Partnerships, Networking
Education
Penn State University 1998 — 1999
Attended, Executive MBA
La Salle University
B.A., Criminal Justice, English Literature
Amy Ferguson-Schmitt Amy Ferguson-Schmitt's Norstan Communications Experience 1990 - 2002
Job Network, Voice Operations
Industry Insurance
Experience
Nationwide Insurance 2002 - Present
Nationwide Insurance 2002 - 2008
Norstan Communications 1990 - 2002
Skills
Call Center, Avaya, CTI, Workforce Management, IVR, Telephony, Vendor Management, Process Improvement, Visio, SDLC, ACD, Business Analysis, Disaster Recovery, VoIP, Requirements Analysis, Call Centers
Education
ITIL
ITIL Foundation, Certificate in IT Service Management
Iowa State University
Bachelor of Science (BS), Psychology
Minnesota State University, Mankato
Nationwide Insurance 2002 - Present
Nationwide Insurance 2002 - 2008
Norstan Communications 1990 - 2002
Skills
Call Center, Avaya, CTI, Workforce Management, IVR, Telephony, Vendor Management, Process Improvement, Visio, SDLC, ACD, Business Analysis, Disaster Recovery, VoIP, Requirements Analysis, Call Centers
Education
ITIL
ITIL Foundation, Certificate in IT Service Management
Iowa State University
Bachelor of Science (BS), Psychology
Minnesota State University, Mankato
Jeffrey Oliphant Jeffrey Oliphant's Norstan Communications Experience 1991 - August 1998
Job Client Services Team Manager at Accenture, LLP
Industry Information Technology and Services
Experience
Accenture October 2007 - Present
Charles Schwab November 2000 - September 2004
DriveTime August 1998 - November 2000
Norstan Communications 1991 - August 1998
Skills
Change Management, Call Center, Telecommunications, IT Strategy, Outsourcing, Vendor Management, Integration, Business Management, IT Governance, Technology..., Customer Experience, VoIP, IT Operations, Project Management, IT Management, Disaster Recovery, Data Center, Process Improvement, Leadership
Education
Luther College 1981 — 1985
Bachelor of Arts, Management
Accenture October 2007 - Present
Charles Schwab November 2000 - September 2004
DriveTime August 1998 - November 2000
Norstan Communications 1991 - August 1998
Skills
Change Management, Call Center, Telecommunications, IT Strategy, Outsourcing, Vendor Management, Integration, Business Management, IT Governance, Technology..., Customer Experience, VoIP, IT Operations, Project Management, IT Management, Disaster Recovery, Data Center, Process Improvement, Leadership
Education
Luther College 1981 — 1985
Bachelor of Arts, Management
Tom Feeney, PMP, ITIL Tom Feeney, PMP, ITIL's Norstan Communications Experience July 1988 - April 1998
Job Service Delivery Manager at Avaya
Industry Telecommunications
Experience
Avaya April 2013 - Present
JT Packard November 2012 - April 2013
Humana July 2012 - November 2012
Avaya January 2005 - October 2011
Lucent Technologies/Avaya April 1998 - January 2005
Norstan Communications July 1988 - April 1998
Skills
Avaya, PBX, Telephony, VoIP, Telecommunications, Troubleshooting, Customer Service, Problem Solving, Negotiation, Managed Services, Cabling, Unified Communications, Customer Satisfaction, Voice Mail, T1, ACD, Unified Messaging, IP, SLA, Fundamentals of ROI and..., Six Sigma, Customers, Conflict and..., Understanding Your..., Customer Relations, Service Management, PMP, Call Center, Contact Centers, Call Centers, Disaster Recovery, IVR, SIP, Management, Service Delivery, ITIL v3 Foundations..., SIP Trunking, Wireless, MPLS
Education
Edgewood College
BS, Business/Psychology
Wisconsin School of Electronics
Certification, Electronics
Avaya April 2013 - Present
JT Packard November 2012 - April 2013
Humana July 2012 - November 2012
Avaya January 2005 - October 2011
Lucent Technologies/Avaya April 1998 - January 2005
Norstan Communications July 1988 - April 1998
Skills
Avaya, PBX, Telephony, VoIP, Telecommunications, Troubleshooting, Customer Service, Problem Solving, Negotiation, Managed Services, Cabling, Unified Communications, Customer Satisfaction, Voice Mail, T1, ACD, Unified Messaging, IP, SLA, Fundamentals of ROI and..., Six Sigma, Customers, Conflict and..., Understanding Your..., Customer Relations, Service Management, PMP, Call Center, Contact Centers, Call Centers, Disaster Recovery, IVR, SIP, Management, Service Delivery, ITIL v3 Foundations..., SIP Trunking, Wireless, MPLS
Education
Edgewood College
BS, Business/Psychology
Wisconsin School of Electronics
Certification, Electronics
Steve Wexler Steve Wexler's Norstan Communications Experience 1980 - 1997
Job CEO at KaiserComm
Industry Telecommunications
Experience
KAISERComm June 2006 - Present
Lifeworks Services, Inc. 1999 - April 2011
Katun Corporation May 2004 - December 2006
Voice & Data Networks, Inc. September 2002 - May 2004
Vitec/Envoda 1997 - 2001
Norstan Inc December 1980 - May 1997
Norstan Communications 1980 - 1997
Skills
Avaya, Telecommunications, VoIP, Unified Communications, Call Center, PBX, Consultative Selling, Solution Selling, Contract Negotiations, Sales Management, IP, SIP, Account Management, Telephony, Managed Services, Direct Sales, Customer Relations, Product Management, CTI, Video Conferencing, Problem Solving, Switches, Sales Support, IVR, Vendor Management, Unified Messaging, Negations, Leadership, Salesforce.com, Selling, Contact Centers, Contract Negotiation, Call Centers, Wireless, Entrepreneurship, Sales Process, Channel Partners, Contract Negotiating, Sales Operations, Customer Service, Professional Services, SaaS, Cabling, Networking, Cisco Technologies, MPLS, Team Leadership, Strategic Partnerships, Sales, Operations Management
Education
City University of New York-Queens College 1975 — 1978
Bachelor of Arts, Accounting and Economics
KAISERComm June 2006 - Present
Lifeworks Services, Inc. 1999 - April 2011
Katun Corporation May 2004 - December 2006
Voice & Data Networks, Inc. September 2002 - May 2004
Vitec/Envoda 1997 - 2001
Norstan Inc December 1980 - May 1997
Norstan Communications 1980 - 1997
Skills
Avaya, Telecommunications, VoIP, Unified Communications, Call Center, PBX, Consultative Selling, Solution Selling, Contract Negotiations, Sales Management, IP, SIP, Account Management, Telephony, Managed Services, Direct Sales, Customer Relations, Product Management, CTI, Video Conferencing, Problem Solving, Switches, Sales Support, IVR, Vendor Management, Unified Messaging, Negations, Leadership, Salesforce.com, Selling, Contact Centers, Contract Negotiation, Call Centers, Wireless, Entrepreneurship, Sales Process, Channel Partners, Contract Negotiating, Sales Operations, Customer Service, Professional Services, SaaS, Cabling, Networking, Cisco Technologies, MPLS, Team Leadership, Strategic Partnerships, Sales, Operations Management
Education
City University of New York-Queens College 1975 — 1978
Bachelor of Arts, Accounting and Economics
Bryan Coy's Norstan Communications Experience 1996 - 1999
Job Technology Sales Consultant at Pomeroy
Industry Information Technology and Services
Experience
Pomeroy May 2015 - Present
Presidio August 2012 - May 2015
One Source Mobile January 2011 - April 2013
Logicalis July 2006 - January 2011
Ideacom September 1999 - June 2002
Norstan Communications 1996 - 1999
Skills
Mobile, Mobile Applications, New Business Development, Sales Management, Wireless, Contract Negotiation, Business Strategy, Marketing Strategy, Business Process..., Managed Services, Managed Hosting, BPO, Cost Management, Business Value, Key Account Management, Strategic Sourcing, Mobile Device Management, Process Optimization, Software Development, Applications Software..., Unified Communications, Collaboration, Telecommunications, Cisco VoIP, Voice & Data Convergence, Mobile Devices, Networking, Solution Selling, Cisco Technologies, Data Center, Cloud Computing, IP, SaaS, Security, Channel Partners, Professional Services, Information Technology, Direct Sales
Education
University of Cincinnati 1982 — 1985
Hiram College 1980 — 1982
Oakwood High School
Pomeroy May 2015 - Present
Presidio August 2012 - May 2015
One Source Mobile January 2011 - April 2013
Logicalis July 2006 - January 2011
Ideacom September 1999 - June 2002
Norstan Communications 1996 - 1999
Skills
Mobile, Mobile Applications, New Business Development, Sales Management, Wireless, Contract Negotiation, Business Strategy, Marketing Strategy, Business Process..., Managed Services, Managed Hosting, BPO, Cost Management, Business Value, Key Account Management, Strategic Sourcing, Mobile Device Management, Process Optimization, Software Development, Applications Software..., Unified Communications, Collaboration, Telecommunications, Cisco VoIP, Voice & Data Convergence, Mobile Devices, Networking, Solution Selling, Cisco Technologies, Data Center, Cloud Computing, IP, SaaS, Security, Channel Partners, Professional Services, Information Technology, Direct Sales
Education
University of Cincinnati 1982 — 1985
Hiram College 1980 — 1982
Oakwood High School
Sheila Mueller Sheila Mueller's Norstan Communications Experience February 1994 - April 1997
Job Manager of Training and Customer Experience at Video Guidance
Industry Telecommunications
Experience
Video Guidance December 2007 - Present
Hidden Profits, Inc. April 1997 - January 2000
Norstan Communications February 1994 - April 1997
GLOBAL CROSSING (Allnet Communications) August 1993 - January 1994
GLOBAL CROSSING (Allnet Communications) February 1993 - August 1993
Skills
VoIP, Telecommunications, Unified Communications, Video Conferencing, Managed Services, New Business Development, Contract Negotiation, Value Based Selling, Business Process..., Strategic Selling, Remote Management, Application Integration, General Administration, Customer Experience, Customer Retention, Customer Focus, Customer Relations, Results Oriented, Integrity, Work From Home, Organizational..., Key Account Management, Account Management, Business Relationship..., Wireless, Networking, Customer Service, Enterprise Software, Telepresence
Education
Minnesota State University, Mankato 1990 — 1992
Bachelor's degree, Speech Communication and Rhetoric with a Minor Degree in Social Work
College of St. Catherine 1989 — 1990
General Studies
Cathedral High School
Video Guidance December 2007 - Present
Hidden Profits, Inc. April 1997 - January 2000
Norstan Communications February 1994 - April 1997
GLOBAL CROSSING (Allnet Communications) August 1993 - January 1994
GLOBAL CROSSING (Allnet Communications) February 1993 - August 1993
Skills
VoIP, Telecommunications, Unified Communications, Video Conferencing, Managed Services, New Business Development, Contract Negotiation, Value Based Selling, Business Process..., Strategic Selling, Remote Management, Application Integration, General Administration, Customer Experience, Customer Retention, Customer Focus, Customer Relations, Results Oriented, Integrity, Work From Home, Organizational..., Key Account Management, Account Management, Business Relationship..., Wireless, Networking, Customer Service, Enterprise Software, Telepresence
Education
Minnesota State University, Mankato 1990 — 1992
Bachelor's degree, Speech Communication and Rhetoric with a Minor Degree in Social Work
College of St. Catherine 1989 — 1990
General Studies
Cathedral High School
Michelle Skott Morgan Michelle Skott Morgan's Norstan Communications Experience 1998 - 2000
Job Realtor at Coldwell Banker Burnet
Industry Real Estate
Experience
Coldwell Banker Burnet September 2002 - Present
Yocum Oil Company, Inc. June 2000 - September 2006
Norstan Communications 1998 - 2000
Skills
Negotiation, Home Staging, Marketing, Residential Homes, First Time Home Buyers, New Home Construction, Single Family Homes, Product Marketing, Sales, Short Sales, Relocation, Proposal Writing, Sellers, Customer Service, Listings, Real Estate Transactions, Property, Real Estate
Education
Southwest Minnesota State University 1993 — 1997
Bachelor of Science (B.S.), Marketing
Aberdeen Central High School 1990 — 1993
Coldwell Banker Burnet September 2002 - Present
Yocum Oil Company, Inc. June 2000 - September 2006
Norstan Communications 1998 - 2000
Skills
Negotiation, Home Staging, Marketing, Residential Homes, First Time Home Buyers, New Home Construction, Single Family Homes, Product Marketing, Sales, Short Sales, Relocation, Proposal Writing, Sellers, Customer Service, Listings, Real Estate Transactions, Property, Real Estate
Education
Southwest Minnesota State University 1993 — 1997
Bachelor of Science (B.S.), Marketing
Aberdeen Central High School 1990 — 1993
Mark Lipford Mark Lipford's Norstan Communications Experience January 1987 - January 1989
Job Chief Operating Officer at Summit Broadband
Industry Telecommunications
Experience
Summit Broadband July 2014 - Present
Ericsson June 2011 - July 2014
Comcast June 2007 - January 2011
AT&T May 2006 - June 2007
Cox Communications January 2001 - March 2006
Cablevision January 1998 - January 2001
TIME WARNER COMMUNICATIONS January 1994 - January 1998
TACONIC TELEPHONE CORPORATION January 1989 - January 1994
NORSTAN COMMUNICATIONS January 1987 - January 1989
Commonwealth Telephone Company January 1983 - January 1987
Skills
Telecommunications, Customer Service, Customer Relations, Call Center, Problem Solving, Coaching, People Skills, Leadership, Broadband, VOD, Management, VoIP, IPTV, Customer Experience, Strategic Partnerships, Integrated Marketing, Cross-functional Team..., Telephony, Customer Satisfaction, Budgets, Start-ups, Wireless, Competitive Analysis, Cable Television, Switches, Product Management, Computer Network..., Unified Communications, Cellular Communications, Optical Fiber, Sales Operations, Digital Video, Sales, Streaming Media, Mergers & Acquisitions, Managed Services, SDH, Provisioning, WiFi, Solution Selling, IP, Mobile Devices, Video, Networking, P&L Management, Television, Fiber Optics, Customer Retention, Call Centers, Direct Sales
Education
Ohio Northern University 1975 — 1978
BA, Political Science
Summit Broadband July 2014 - Present
Ericsson June 2011 - July 2014
Comcast June 2007 - January 2011
AT&T May 2006 - June 2007
Cox Communications January 2001 - March 2006
Cablevision January 1998 - January 2001
TIME WARNER COMMUNICATIONS January 1994 - January 1998
TACONIC TELEPHONE CORPORATION January 1989 - January 1994
NORSTAN COMMUNICATIONS January 1987 - January 1989
Commonwealth Telephone Company January 1983 - January 1987
Skills
Telecommunications, Customer Service, Customer Relations, Call Center, Problem Solving, Coaching, People Skills, Leadership, Broadband, VOD, Management, VoIP, IPTV, Customer Experience, Strategic Partnerships, Integrated Marketing, Cross-functional Team..., Telephony, Customer Satisfaction, Budgets, Start-ups, Wireless, Competitive Analysis, Cable Television, Switches, Product Management, Computer Network..., Unified Communications, Cellular Communications, Optical Fiber, Sales Operations, Digital Video, Sales, Streaming Media, Mergers & Acquisitions, Managed Services, SDH, Provisioning, WiFi, Solution Selling, IP, Mobile Devices, Video, Networking, P&L Management, Television, Fiber Optics, Customer Retention, Call Centers, Direct Sales
Education
Ohio Northern University 1975 — 1978
BA, Political Science
George Walker, MBA, MPM, PMP's Norstan Communications Experience June 2000 - May 2003
Job Program ManagerBusiness Transformation at MillerCoors
Industry Consumer Goods
Experience
MillerCoors May 2013 - Present
MillerCoors December 2006 - April 2013
Berbee July 2003 - November 2006
Norstan Communications June 2000 - May 2003
We Energies March 1993 - June 2000
Skills
Cross-functional Team..., Vendor Management, Program Management, Process Improvement, CRM, Management, Business Analysis, Project Management, Project Planning, PMP, Strategic Planning, Leadership, Change Management, Business Process..., SDLC, Team Building, Integration, Strategy, Resource Management, IT Strategy, Competitive Analysis, PMO, Team Leadership, Customer Service, Testing, Business Process, Problem Solving, Product Development, Risk Management, Software Documentation, Marketing, Business Intelligence, Visio, Strategic Thinking, Solution Development, Action Oriented, Project Portfolio..., Business Development, MS Project, Marketing Management, Vendor Relations, Planning, Customer Relations, Project Implementation, Business Transformation, SuccessFactors, SAP HR, SAP
Education
Keller Graduate School of Management of DeVry University
MBA, Masters Business Administration
Keller Graduate School of Management
MPM, Master Project Management
University of Wisconsin-Madison
BS, Computer Science
MillerCoors May 2013 - Present
MillerCoors December 2006 - April 2013
Berbee July 2003 - November 2006
Norstan Communications June 2000 - May 2003
We Energies March 1993 - June 2000
Skills
Cross-functional Team..., Vendor Management, Program Management, Process Improvement, CRM, Management, Business Analysis, Project Management, Project Planning, PMP, Strategic Planning, Leadership, Change Management, Business Process..., SDLC, Team Building, Integration, Strategy, Resource Management, IT Strategy, Competitive Analysis, PMO, Team Leadership, Customer Service, Testing, Business Process, Problem Solving, Product Development, Risk Management, Software Documentation, Marketing, Business Intelligence, Visio, Strategic Thinking, Solution Development, Action Oriented, Project Portfolio..., Business Development, MS Project, Marketing Management, Vendor Relations, Planning, Customer Relations, Project Implementation, Business Transformation, SuccessFactors, SAP HR, SAP
Education
Keller Graduate School of Management of DeVry University
MBA, Masters Business Administration
Keller Graduate School of Management
MPM, Master Project Management
University of Wisconsin-Madison
BS, Computer Science
Tommaso Mauro's Norstan Communications Experience September 2001 - June 2004
Job Sr. Strategic Account Executive at Salesforce.com
Industry Computer Software
Experience
salesforce August 2014 - Present
KOVA Corporation January 2012 - August 2014
Verint Systems June 2004 - January 2012
Norstan Communications September 2001 - June 2004
Dynamicsoft February 2000 - September 2001
Vocaltec Communications February 1997 - February 2000
MetLife June 1989 - February 1997
Skills
Solution Selling, Strategy, Business Development, Enterprise Software, SaaS, Professional Services, Cross-functional Team..., Management, International Sales, Strategic Planning, Strategic Partnerships, Management Consulting, Contract Negotiation, Sales Process, Go-to-market Strategy, Leadership, Team Management, International Business, Channel Partners, Speech Analytics, Entrepreneurship, Managed Services, Business Alliances, Unified Communications, Outsourcing, Call Centers, Lead Generation, Business Intelligence, Product Management, Workforce Optimization, Customer Analytics, Sales Enablement, CRM, Cloud Computing, Salesforce.com, VoIP, Mobile Devices, Telecommunications, Sales, Account Management, Direct Sales, Consulting
Education
City University of New York-Baruch College - Zicklin School of Business 2006 — 2009
Masters of Business Studies, Financial Markets & Investments
Harvard Business School 1995 — 1995
Executive Education, Information Systems
Wayne State University 1990 — 1994
Bachelor of Science, Finance
salesforce August 2014 - Present
KOVA Corporation January 2012 - August 2014
Verint Systems June 2004 - January 2012
Norstan Communications September 2001 - June 2004
Dynamicsoft February 2000 - September 2001
Vocaltec Communications February 1997 - February 2000
MetLife June 1989 - February 1997
Skills
Solution Selling, Strategy, Business Development, Enterprise Software, SaaS, Professional Services, Cross-functional Team..., Management, International Sales, Strategic Planning, Strategic Partnerships, Management Consulting, Contract Negotiation, Sales Process, Go-to-market Strategy, Leadership, Team Management, International Business, Channel Partners, Speech Analytics, Entrepreneurship, Managed Services, Business Alliances, Unified Communications, Outsourcing, Call Centers, Lead Generation, Business Intelligence, Product Management, Workforce Optimization, Customer Analytics, Sales Enablement, CRM, Cloud Computing, Salesforce.com, VoIP, Mobile Devices, Telecommunications, Sales, Account Management, Direct Sales, Consulting
Education
City University of New York-Baruch College - Zicklin School of Business 2006 — 2009
Masters of Business Studies, Financial Markets & Investments
Harvard Business School 1995 — 1995
Executive Education, Information Systems
Wayne State University 1990 — 1994
Bachelor of Science, Finance
Darrell Newsom Darrell Newsom's Norstan Communications Experience February 1996 - December 2002
Job City Manager at City of Wolfforth, TX
Industry Commercial Real Estate
Experience
City of Wolfforth, TX August 2009 - Present
Wilkerson Properties May 2005 - July 2009
Norstan Communications February 1996 - December 2002
Lanier Worldwide February 1980 - June 1995
Skills
Sales Management, Team Building, New Business Development, Strategic Planning, Contract Negotiation, Customer Relations, Public Speaking, Economic Development, Microsoft Office, Negotiation, Customer Service, Leadership, Government, Marketing Strategy, Budgets, Sales, Project Management, Direct Sales, Selling
Education
Texas Tech University - Rawls College of Business 1976 — 1979
BBA, Management
Abilene Christian University 1975 — 1975
City of Wolfforth, TX August 2009 - Present
Wilkerson Properties May 2005 - July 2009
Norstan Communications February 1996 - December 2002
Lanier Worldwide February 1980 - June 1995
Skills
Sales Management, Team Building, New Business Development, Strategic Planning, Contract Negotiation, Customer Relations, Public Speaking, Economic Development, Microsoft Office, Negotiation, Customer Service, Leadership, Government, Marketing Strategy, Budgets, Sales, Project Management, Direct Sales, Selling
Education
Texas Tech University - Rawls College of Business 1976 — 1979
BBA, Management
Abilene Christian University 1975 — 1975
Stasia Johnson Steinhagen, CCLP, MA Stasia Johnson Steinhagen, CCLP, MA's Norstan Communications Experience 1994 - 2000
Job Homeopath, Certified Coach, and Wellness Educator
Industry Health, Wellness and Fitness
Experience
2 Degrees North, LLC January 2000 - Present
Norstan Communications 1994 - 2000
The Connection - DLS 1990 - 1994
Brenneke School of Massage and Clinic (now Cortiva) 1984 - 1990
Skills
Wellness, Wellness Coaching, Coaching, Nutrition, Chronic Illness, Homeopathy, Holistic Health, Alternative Medicine, Lifestyle Coaching, Health, Healthcare, Leadership, Energy Healing, Wellbeing, Management, Teaching, Leadership Development, Detoxification, Public Speaking, Training, Personal Development, Executive Coaching, Fitness, Health Education, Nutritional Counseling, Chronic Pain, Organizational..., Stress Management, Marketing, Strategic Planning, Insomnia, Meditation, Lifestyle, Stress, Nutrition Education, Program Management, Pain Management, Treatment, Headaches, Healing, Naturopathy, Herbal, Relaxation, Pregnancy, Fibromyalgia, Bodywork
Education
St. Catherine University 2007 — 2011
Master of Arts (MA), Holistic Health Studies, 4.0
Northwestern Academy of Homeopathy 2006 — 2010
Acredited Certificate in Homeopathy, Homeopathic Medicine/Homeopathy
University of Washington
BA, Music, minor Psychology
2 Degrees North, LLC January 2000 - Present
Norstan Communications 1994 - 2000
The Connection - DLS 1990 - 1994
Brenneke School of Massage and Clinic (now Cortiva) 1984 - 1990
Skills
Wellness, Wellness Coaching, Coaching, Nutrition, Chronic Illness, Homeopathy, Holistic Health, Alternative Medicine, Lifestyle Coaching, Health, Healthcare, Leadership, Energy Healing, Wellbeing, Management, Teaching, Leadership Development, Detoxification, Public Speaking, Training, Personal Development, Executive Coaching, Fitness, Health Education, Nutritional Counseling, Chronic Pain, Organizational..., Stress Management, Marketing, Strategic Planning, Insomnia, Meditation, Lifestyle, Stress, Nutrition Education, Program Management, Pain Management, Treatment, Headaches, Healing, Naturopathy, Herbal, Relaxation, Pregnancy, Fibromyalgia, Bodywork
Education
St. Catherine University 2007 — 2011
Master of Arts (MA), Holistic Health Studies, 4.0
Northwestern Academy of Homeopathy 2006 — 2010
Acredited Certificate in Homeopathy, Homeopathic Medicine/Homeopathy
University of Washington
BA, Music, minor Psychology
Phil Inda Phil Inda's Norstan Communications Experience October 1998 - December 2004
Job Special needs driver at Schmitty and Son's Transportation
Industry Information Technology and Services
Experience
Schmitty and Son's Transportation February 2010 - Present
Western Express April 2005 - August 2009
Norstan Communications October 1998 - December 2004
Skills
Hardware, Help Desk Support, Management, XP, Visio, Windows 7, Windows 10, Piano Tuning, CDL Class A, Microsoft Office 365
Education
Dakota County Vocational College 1994 — 1995
N/A, Truck Driving
Minnesota State University, Mankato 1984 — 1986
N/A, Computers
Schmitty and Son's Transportation February 2010 - Present
Western Express April 2005 - August 2009
Norstan Communications October 1998 - December 2004
Skills
Hardware, Help Desk Support, Management, XP, Visio, Windows 7, Windows 10, Piano Tuning, CDL Class A, Microsoft Office 365
Education
Dakota County Vocational College 1994 — 1995
N/A, Truck Driving
Minnesota State University, Mankato 1984 — 1986
N/A, Computers
Cindy Dahlman Cindy Dahlman's Norstan Communications Experience 1988 - 1997
Job IT Project Management professional
Industry Information Technology and Services
Experience
United Health Group March 2010 - October 2010
CDW Berbee August 2007 - March 2009
United Health Technologies December 2005 - August 2007
Project Consulting Group July 2004 - December 2005
Spanlink Communications June 2000 - May 2003
Fujitsu Business Communications Systems April 1997 - June 2000
Norstan Communications 1988 - 1997
Teknekron Infoswitch 1984 - 1988
Norstan Communications 1978 - 1984
Education
North Hennepin Community College 2003 — 2003
Certification, Project Management Certification
Hennepin Technical College 1970 — 1972
2 year degree, Fashion Merchandising
University of St. Thomas
Mini Master Of Project Management
United Health Group March 2010 - October 2010
CDW Berbee August 2007 - March 2009
United Health Technologies December 2005 - August 2007
Project Consulting Group July 2004 - December 2005
Spanlink Communications June 2000 - May 2003
Fujitsu Business Communications Systems April 1997 - June 2000
Norstan Communications 1988 - 1997
Teknekron Infoswitch 1984 - 1988
Norstan Communications 1978 - 1984
Education
North Hennepin Community College 2003 — 2003
Certification, Project Management Certification
Hennepin Technical College 1970 — 1972
2 year degree, Fashion Merchandising
University of St. Thomas
Mini Master Of Project Management
Daniel R. Taylor Daniel R. Taylor's Norstan Communications Experience December 2002 - April 2004
Job Director Business Development at Sagess3, LLC
Industry Computer Software
Experience
Sagess3, LLC February 2012 - Present
Leadership for Application Software Sales Managers in the Chicago Area 2011 - Present
Follett Software November 2010 - November 2011
InVision Software February 2008 - April 2009
Spanlink Communications June 2006 - January 2008
Verizon Business January 2005 - June 2006
Norstan Communications December 2002 - April 2004
Simtrex Corporation January 2002 - November 2002
SpeechWorks August 2000 - August 2001
Cisco Systems June 1999 - June 2000
Skills
C Level Selling, SaaS, Enterprise Software, Sales, VoIP, Cross-functional Team..., Sales Operations, Solution Selling, Professional Services, Direct Sales, Account Management, Call Center, Salesforce.com, Sales Management, Cloud Computing, New Business Development, Product Management, Unified Communications, Telecommunications, Product Marketing, Cisco Technologies, Leadership, Pre-sales, Call Centers, Training, Start-ups, Business Intelligence, Management, Selling
Education
Drake University
MBA, Management
University of Illinois at Urbana-Champaign
BA, Political Science
Sagess3, LLC February 2012 - Present
Leadership for Application Software Sales Managers in the Chicago Area 2011 - Present
Follett Software November 2010 - November 2011
InVision Software February 2008 - April 2009
Spanlink Communications June 2006 - January 2008
Verizon Business January 2005 - June 2006
Norstan Communications December 2002 - April 2004
Simtrex Corporation January 2002 - November 2002
SpeechWorks August 2000 - August 2001
Cisco Systems June 1999 - June 2000
Skills
C Level Selling, SaaS, Enterprise Software, Sales, VoIP, Cross-functional Team..., Sales Operations, Solution Selling, Professional Services, Direct Sales, Account Management, Call Center, Salesforce.com, Sales Management, Cloud Computing, New Business Development, Product Management, Unified Communications, Telecommunications, Product Marketing, Cisco Technologies, Leadership, Pre-sales, Call Centers, Training, Start-ups, Business Intelligence, Management, Selling
Education
Drake University
MBA, Management
University of Illinois at Urbana-Champaign
BA, Political Science
Mitch Metcalf Mitch Metcalf's Norstan Communications Experience September 1989 - April 1998
Job Telecommunications Consultant
Industry Telecommunications
Experience
Tualatin Valley Rock and Gem Club December 2011 - Present
Portland Regional Gem and Mineral Show Asscociation November 2011 - Present
Metcalf and Associates January 1998 - Present
US Airways February 2005 - March 2011
AT&T October 2008 - May 2009
Great Basin Internet Services May 2006 - December 2008
Intervoice September 2000 - April 2001
Norstan Communications September 1989 - April 1998
Konica Business Machines 1980 - 1986
Phillips Petroleum September 1976 - November 1980
Skills
Training, Technical Support, Troubleshooting, Vendor Management, Customer Satisfaction, Customer Service, Networking, Business Analysis, Access, Project Management, Process Improvement, Data Analysis, Cisco Technologies, VoIP, Telecommunications, Budgets, Wireless, Call Centers, IP, Security, Unified Communications, Data Center, Managed Services, Network Design, Direct Sales, Project Planning, Account Management, Disaster Recovery, Strategy, Telephony, Contract Negotiation, WAN, Cloud Computing, Integration, Enterprise Software, Management, IVR, Program Management, Team Leadership, Start-ups, CRM, Business Process, B2B, Solution Selling, Cross-functional Team..., Product Management, Sales Operations, Sales, New Business Development, SaaS
Education
San Diego Mesa College 1975 — 1976
AA, English
van nuys high 1968 — 1970
Tualatin Valley Rock and Gem Club December 2011 - Present
Portland Regional Gem and Mineral Show Asscociation November 2011 - Present
Metcalf and Associates January 1998 - Present
US Airways February 2005 - March 2011
AT&T October 2008 - May 2009
Great Basin Internet Services May 2006 - December 2008
Intervoice September 2000 - April 2001
Norstan Communications September 1989 - April 1998
Konica Business Machines 1980 - 1986
Phillips Petroleum September 1976 - November 1980
Skills
Training, Technical Support, Troubleshooting, Vendor Management, Customer Satisfaction, Customer Service, Networking, Business Analysis, Access, Project Management, Process Improvement, Data Analysis, Cisco Technologies, VoIP, Telecommunications, Budgets, Wireless, Call Centers, IP, Security, Unified Communications, Data Center, Managed Services, Network Design, Direct Sales, Project Planning, Account Management, Disaster Recovery, Strategy, Telephony, Contract Negotiation, WAN, Cloud Computing, Integration, Enterprise Software, Management, IVR, Program Management, Team Leadership, Start-ups, CRM, Business Process, B2B, Solution Selling, Cross-functional Team..., Product Management, Sales Operations, Sales, New Business Development, SaaS
Education
San Diego Mesa College 1975 — 1976
AA, English
van nuys high 1968 — 1970
Sandra Hershey's Norstan Communications Experience 1987 - 1991
Job Franklin Computer Services Group
Industry Information Technology and Services
Experience
Franklin Computer Services Group September 2011 - Present
Coldwell Banker King Thompson March 2009 - Present
Abbott Laboratories 1991 - 1995
Abbott Laboratories 1991 - 1995
Norstan Communications 1987 - 1991
Norstan Communications 1987 - 1991
Norstan Communications 1987 - 1991
Skills
Relocation, Telecommunications, Real Estate, Investment Properties, Customer Service, Selling, Negotiation
Education
Ohio Dominican University
Business
Franklin Computer Services Group September 2011 - Present
Coldwell Banker King Thompson March 2009 - Present
Abbott Laboratories 1991 - 1995
Abbott Laboratories 1991 - 1995
Norstan Communications 1987 - 1991
Norstan Communications 1987 - 1991
Norstan Communications 1987 - 1991
Skills
Relocation, Telecommunications, Real Estate, Investment Properties, Customer Service, Selling, Negotiation
Education
Ohio Dominican University
Business
Chip O'Neill Chip O'Neill's Norstan Communications Experience 1987 - 1997
Job Broker Associate, Coldwell Banker Residential Brokerage
Industry Real Estate
Experience
Coldwell Banker Residential Brokerage August 1999 - Present
Sacramento Association of Realtors January 2014 - Present
Siemens Communications 1997 - 1999
Norstan Communications 1987 - 1997
Equitable Life 1984 - 1987
Education
Ohio Wesleyan University 1974 — 1978
Westchester High School Houston, TX 1970 — 1974
Coldwell Banker Residential Brokerage August 1999 - Present
Sacramento Association of Realtors January 2014 - Present
Siemens Communications 1997 - 1999
Norstan Communications 1987 - 1997
Equitable Life 1984 - 1987
Education
Ohio Wesleyan University 1974 — 1978
Westchester High School Houston, TX 1970 — 1974
Scott LaBoda Scott LaBoda's Norstan Communications Experience 1989 - 2000
Job National Account Representative at PeopleNet
Industry Transportation/Trucking/Railroad
Experience
PeopleNet December 2005 - Present
Applegate April 2003 - December 2005
Norstan Communications 1989 - 2000
Skills
Direct Sales, Sales, Account Management, Telecommunications, VoIP, Inside Sales
Education
Saint Mary's University of Minnesota 1998 — 2000
M.S., Telecommunications
University of St. Thomas 1981 — 1988
BA, Accounting
PeopleNet December 2005 - Present
Applegate April 2003 - December 2005
Norstan Communications 1989 - 2000
Skills
Direct Sales, Sales, Account Management, Telecommunications, VoIP, Inside Sales
Education
Saint Mary's University of Minnesota 1998 — 2000
M.S., Telecommunications
University of St. Thomas 1981 — 1988
BA, Accounting
Tom Ring's Norstan Communications Experience 1991 - 1995
Job Solution Engineer IR Testing Solutions
Industry Telecommunications
Experience
IR July 2015 - Present
IQ Services February 2008 - June 2015
Pixius Communications 2000 - 2007
Harmonic Systems 1996 - 2001
Norstan Communications 1991 - 1995
Ericsson 1985 - 1991
Skills
Telecommunications, VoIP, Apache, Project Management, Linux, Account Management, Product Marketing, Strategic Planning, Cloud Computing, HTML, Call Center, JavaScript, Data Center, CSS, IVR, Microsoft Office, Marketing, Team Leadership, Product Management, Enterprise Software, Call Centers, IP, Pre-sales, Program Management, Solution Selling, Integration, SIP, Ethernet
Education
Clarkson University 1974 — 1978
SJCS
IR July 2015 - Present
IQ Services February 2008 - June 2015
Pixius Communications 2000 - 2007
Harmonic Systems 1996 - 2001
Norstan Communications 1991 - 1995
Ericsson 1985 - 1991
Skills
Telecommunications, VoIP, Apache, Project Management, Linux, Account Management, Product Marketing, Strategic Planning, Cloud Computing, HTML, Call Center, JavaScript, Data Center, CSS, IVR, Microsoft Office, Marketing, Team Leadership, Product Management, Enterprise Software, Call Centers, IP, Pre-sales, Program Management, Solution Selling, Integration, SIP, Ethernet
Education
Clarkson University 1974 — 1978
SJCS
Trudy Hunter Trudy Hunter's Norstan Communications Experience 1998 - 2000
Job Manager, Maintenance Sales Retention
Industry Telecommunications
Experience
Hunter Household, USA August 2004 - Present
Black Box Resale Services March 2010 - August 2015
Black Box Voice Services 2002 - February 2010
Black Box Network Services/Norstan 2000 - 2002
Norstan Communications 1998 - 2000
Skills
Email Marketing, CRM, Salesforce.com, B2B, Troubleshooting, Call Center, Telecommunications, Account Management, Solution Selling, VoIP, Unified Communications, Managed Services, Call Centers, Management, Telephony, Marketing
Education
St. Cloud State University 1994 — 1998
Bachelor of Science, Major-Mass Communications, Minor-Speech
Apple Valley High School 1990 — 1994
HS Diploma
Hunter Household, USA August 2004 - Present
Black Box Resale Services March 2010 - August 2015
Black Box Voice Services 2002 - February 2010
Black Box Network Services/Norstan 2000 - 2002
Norstan Communications 1998 - 2000
Skills
Email Marketing, CRM, Salesforce.com, B2B, Troubleshooting, Call Center, Telecommunications, Account Management, Solution Selling, VoIP, Unified Communications, Managed Services, Call Centers, Management, Telephony, Marketing
Education
St. Cloud State University 1994 — 1998
Bachelor of Science, Major-Mass Communications, Minor-Speech
Apple Valley High School 1990 — 1994
HS Diploma
Bob Doustdar Bob Doustdar's Norstan Communications Experience May 2002 - February 2005
Job Client Director, Service Cloud at Salesforce
Industry Computer Software
Experience
Salesforce April 2014 - Present
Cisco Systems July 2011 - April 2014
Cisco Systems October 2005 - August 2011
Cisco 2005 - 2007
Nexus IS March 2005 - October 2005
Norstan Communications May 2002 - February 2005
IBM Global Services 2001 - 2002
Cisco Systems 1998 - October 2001
Cisco Systems (GeoTel Communications) 1998 - 1999
Sprint January 1993 - June 1998
Skills
Contact Centers, Customer Contact, Business Relationship..., Consultative Selling..., Network Architecture, Unified Communications, Cloud Computing, VoIP, Partner Management, Cisco Technologies, Cross-functional Team..., Data Center, Strategy, IP, Enterprise Software, Business Development, Product Management, B2B, Training, Direct Sales, Channel Partners, Sales Process, Salesforce.com, Networking, Telephony, Team Leadership, Sales, Sales Presentations, Leadership, Solution Selling, SaaS, Product Marketing, Virtualization, New Business Development, Go-to-market Strategy, Security, Team Building, Call Centers, Management, Managed Services, Wireless, E-commerce, Selling, Business Planning, Business Alliances, Sales Enablement, Sales Operations, Pre-sales, Professional Services, Forecasting
Education
Miami University 1986 — 1990
BS, Marketing
Hawken School 1982 — 1986
John Dewey & Randallwood
Salesforce April 2014 - Present
Cisco Systems July 2011 - April 2014
Cisco Systems October 2005 - August 2011
Cisco 2005 - 2007
Nexus IS March 2005 - October 2005
Norstan Communications May 2002 - February 2005
IBM Global Services 2001 - 2002
Cisco Systems 1998 - October 2001
Cisco Systems (GeoTel Communications) 1998 - 1999
Sprint January 1993 - June 1998
Skills
Contact Centers, Customer Contact, Business Relationship..., Consultative Selling..., Network Architecture, Unified Communications, Cloud Computing, VoIP, Partner Management, Cisco Technologies, Cross-functional Team..., Data Center, Strategy, IP, Enterprise Software, Business Development, Product Management, B2B, Training, Direct Sales, Channel Partners, Sales Process, Salesforce.com, Networking, Telephony, Team Leadership, Sales, Sales Presentations, Leadership, Solution Selling, SaaS, Product Marketing, Virtualization, New Business Development, Go-to-market Strategy, Security, Team Building, Call Centers, Management, Managed Services, Wireless, E-commerce, Selling, Business Planning, Business Alliances, Sales Enablement, Sales Operations, Pre-sales, Professional Services, Forecasting
Education
Miami University 1986 — 1990
BS, Marketing
Hawken School 1982 — 1986
John Dewey & Randallwood
Monica Lind Monica Lind's Norstan Communications Experience September 2000 - July 2002
Job Business Development Manager at Miller Motors
Industry Automotive
Experience
Miller Motors July 2003 - Present
Norstan Communications September 2000 - July 2002
Avtex Solutions, LLC December 1996 - August 2000
U S WEST - Advanced Technologies September 1992 - February 1996
Marquette University February 1988 - February 1992
M&I Bank February 1988 - February 1992
Skills
New Business Development, Account Management, Sales Process, Process Improvement, Management, Leadership, Marketing, Team Building, Strategic Planning, Customer Satisfaction, Cross-functional Team..., Project Management, Marketing Strategy
Education
University of Colorado Boulder 1995 — 1996
Marquette University 1983 — 1991
BA
Miller Motors July 2003 - Present
Norstan Communications September 2000 - July 2002
Avtex Solutions, LLC December 1996 - August 2000
U S WEST - Advanced Technologies September 1992 - February 1996
Marquette University February 1988 - February 1992
M&I Bank February 1988 - February 1992
Skills
New Business Development, Account Management, Sales Process, Process Improvement, Management, Leadership, Marketing, Team Building, Strategic Planning, Customer Satisfaction, Cross-functional Team..., Project Management, Marketing Strategy
Education
University of Colorado Boulder 1995 — 1996
Marquette University 1983 — 1991
BA
Lori Amundson Lori Amundson's Norstan Communications Experience 1987 - 2001
Job Sales and Marketing Professional | Information and Communication Technologies
Industry Computer Software
Experience
EDC October 2012 - April 2014
Various Non-Profits 1988 - 2013
Spanlink Communications 2011 - 2012
Aspect Software 2008 - 2010
BT 2008 - 2008
Verizon Business 2004 - 2007
RaLo Marketing 2003 - 2004
ClearOne Communications 2002 - 2003
Norstan Communications 1987 - 2001
Skills
Solution Selling, SaaS, Unified Communications, Enterprise Software, Telecommunications, Direct Sales, Selling, Integration, CRM, Sales Operations, Account Management, Call Centers, Sales, Cisco Technologies, Cloud Computing, Contract Negotiation, Vendor Management, Leadership, Channel Partners, Salesforce.com, Business Process..., New Business Development, Customer Satisfaction, IVR, Lead Generation, Customer Service, Cloud Based Solutions, Large Account Sales, Work From Home, Contact Center, General Administration, Customer Relations, Complex Sales, National Account Sales, strategic selling, ROI development, application integration, technology sales, Value Based Selling, Analytics, Business Transformation, Software Sales, Software Integration, Business Ethics, Integrity, Customer Experience, Events Marketing, Vendor Relationships, Relationship Management, Customer Advocacy
Education
Blooming Prairie High School
Minnesota State University, Mankato
BS, Marketing, Management and Industrial Relations
EDC October 2012 - April 2014
Various Non-Profits 1988 - 2013
Spanlink Communications 2011 - 2012
Aspect Software 2008 - 2010
BT 2008 - 2008
Verizon Business 2004 - 2007
RaLo Marketing 2003 - 2004
ClearOne Communications 2002 - 2003
Norstan Communications 1987 - 2001
Skills
Solution Selling, SaaS, Unified Communications, Enterprise Software, Telecommunications, Direct Sales, Selling, Integration, CRM, Sales Operations, Account Management, Call Centers, Sales, Cisco Technologies, Cloud Computing, Contract Negotiation, Vendor Management, Leadership, Channel Partners, Salesforce.com, Business Process..., New Business Development, Customer Satisfaction, IVR, Lead Generation, Customer Service, Cloud Based Solutions, Large Account Sales, Work From Home, Contact Center, General Administration, Customer Relations, Complex Sales, National Account Sales, strategic selling, ROI development, application integration, technology sales, Value Based Selling, Analytics, Business Transformation, Software Sales, Software Integration, Business Ethics, Integrity, Customer Experience, Events Marketing, Vendor Relationships, Relationship Management, Customer Advocacy
Education
Blooming Prairie High School
Minnesota State University, Mankato
BS, Marketing, Management and Industrial Relations
Jean Engels Jean Engels's Norstan Communications Experience February 1990 - October 1998
Job Manager Pre Sales Engineering at CenturyLink
Industry Information Technology and Services
Experience
CenturyLink Business March 2011 - Present
CenturyLink Business 1998 - April 2011
Norstan Communications February 1990 - October 1998
Norstan Communications February 1990 - October 1998
Skills
CPE, Unified Communications, MPLS, SIP Trunking, VoIP, IP, Cisco Technologies, QoS, Hosted Services, Managed Services, Solution Selling, Telecommunications, Frame Relay, WAN, Cross-functional Team..., Juniper, SIP, Sales Engineering, VPN, Data Center, Ethernet, Strategic Partnerships, Co-location, Metro Ethernet, Adtran, LAN-WAN, Security, Telephony, SDH, DWDM, Networking, Cisco Call Manager, Professional Services, Avaya, T1, System Deployment, DSL, Management, Wireless, Optical Fiber, Pre-sales, PRI, Network Design, Cloud Computing
Education
Saint Mary's University of Minnesota 1996 — 2001
Master of Science, Telecommunications
Minnesota State University, Mankato
Bachelor of Science, Management & Marketing
CenturyLink Business March 2011 - Present
CenturyLink Business 1998 - April 2011
Norstan Communications February 1990 - October 1998
Norstan Communications February 1990 - October 1998
Skills
CPE, Unified Communications, MPLS, SIP Trunking, VoIP, IP, Cisco Technologies, QoS, Hosted Services, Managed Services, Solution Selling, Telecommunications, Frame Relay, WAN, Cross-functional Team..., Juniper, SIP, Sales Engineering, VPN, Data Center, Ethernet, Strategic Partnerships, Co-location, Metro Ethernet, Adtran, LAN-WAN, Security, Telephony, SDH, DWDM, Networking, Cisco Call Manager, Professional Services, Avaya, T1, System Deployment, DSL, Management, Wireless, Optical Fiber, Pre-sales, PRI, Network Design, Cloud Computing
Education
Saint Mary's University of Minnesota 1996 — 2001
Master of Science, Telecommunications
Minnesota State University, Mankato
Bachelor of Science, Management & Marketing
Robert Huff's Norstan Communications Experience 2002 - 2004
Job CEO at STEP Communications Group
Industry Telecommunications
Experience
STEP CG February 2015 - Present
Avaya April 2004 - February 2015
Nortel Networks April 2004 - January 2010
Norstan Communications 2002 - 2004
E&H Integrated Systems 1999 - 2002
Skills
Unified Communications, Solution Selling, VoIP, Managed Services, Avaya, Wireless, Telecommunications, Channel, Direct Sales, Call Center, Video Conferencing, Cloud Computing, SaaS, Sales Management, Account Management, Networking, Enterprise Software, Management, Sales, Sales Operations, CRM
Education
Thomas More College 2007 — 2009
BA, Business Management
University of Kentucky 1997 — 1998
Morehead State University 1995 — 1996
STEP CG February 2015 - Present
Avaya April 2004 - February 2015
Nortel Networks April 2004 - January 2010
Norstan Communications 2002 - 2004
E&H Integrated Systems 1999 - 2002
Skills
Unified Communications, Solution Selling, VoIP, Managed Services, Avaya, Wireless, Telecommunications, Channel, Direct Sales, Call Center, Video Conferencing, Cloud Computing, SaaS, Sales Management, Account Management, Networking, Enterprise Software, Management, Sales, Sales Operations, CRM
Education
Thomas More College 2007 — 2009
BA, Business Management
University of Kentucky 1997 — 1998
Morehead State University 1995 — 1996
Randall Salo Randall Salo's Norstan Communications Experience April 2000 - August 2000
Job Professional Services Engineer (Cisco UC / Contact Center) at ConvergeOne Collaboration
Industry Telecommunications
Experience
ConvergeOne Collaboration (formerly Spanlink Communications) July 2014 - Present
Rockwell Collins March 2012 - July 2014
Spanlink Communications February 2005 - March 2012
Spanlink Communications August 2000 - May 2004
Norstan Communications April 2000 - August 2000
US Bank March 1999 - April 2000
Carlson-Wagonlit Travel August 1997 - March 1999
Analysts International Corporation October 1995 - August 1997
Dow Chemical Company June 1990 - October 1995
Skills
Telephony, Cisco Call Manager, Cisco Technologies, Unified Communications, CTI, VoIP, Switches, Troubleshooting, Integration, Contact Centers, IVR, Telecommunications, Call Centers, Routing, Networking, Enterprise Software, IP
Education
Michigan Technological University 1985 — 1990
Bachelor of Science, Computer Science
ConvergeOne Collaboration (formerly Spanlink Communications) July 2014 - Present
Rockwell Collins March 2012 - July 2014
Spanlink Communications February 2005 - March 2012
Spanlink Communications August 2000 - May 2004
Norstan Communications April 2000 - August 2000
US Bank March 1999 - April 2000
Carlson-Wagonlit Travel August 1997 - March 1999
Analysts International Corporation October 1995 - August 1997
Dow Chemical Company June 1990 - October 1995
Skills
Telephony, Cisco Call Manager, Cisco Technologies, Unified Communications, CTI, VoIP, Switches, Troubleshooting, Integration, Contact Centers, IVR, Telecommunications, Call Centers, Routing, Networking, Enterprise Software, IP
Education
Michigan Technological University 1985 — 1990
Bachelor of Science, Computer Science
Lynette Hutchinson Lynette Hutchinson's Norstan Communications Experience January 1998 - January 2002
Job Purchasing/Administrative/Managment
Industry Sporting Goods
Experience
Gotta Go Gotta Throw Inc January 2002 - Present
Norstan Communications January 1998 - January 2002
Norstan Communications January 1995 - January 1998
Norstan Communications January 1992 - January 1995
Federal Abrasives January 1990 - January 1992
Skills
Management, Administrative..., Photoshop, Online Marketing, Customer Service, Inventory, Purchasing, Shipping, Social Media, Buyers, Administrative Work, Office Administration, Web Content, Inventory Control, shipping and receiving, Budgets, Marketing, Online Advertising, Operations Management, Forecasting, Public Speaking, Analysis, Marketing Communications, Inventory Planning, Purchase Orders, Website Updating, Opticians, Contact Lenses, Eyewear, Retail Displays, Product Development, Merchandising, Sports, Administration, Secretarial Skills, Retail, Process Orders, Planner/Buyer, Administrative..., Organization Skills
Education
Duluth Technical College 1986 — 1988
AA, Legal Administrative Assistant/Secretary
Duluth Business University 1985 — 1986
Business Administration and Management, General
Duluth East High School 1983 — 1985
Diploma
Gotta Go Gotta Throw Inc January 2002 - Present
Norstan Communications January 1998 - January 2002
Norstan Communications January 1995 - January 1998
Norstan Communications January 1992 - January 1995
Federal Abrasives January 1990 - January 1992
Skills
Management, Administrative..., Photoshop, Online Marketing, Customer Service, Inventory, Purchasing, Shipping, Social Media, Buyers, Administrative Work, Office Administration, Web Content, Inventory Control, shipping and receiving, Budgets, Marketing, Online Advertising, Operations Management, Forecasting, Public Speaking, Analysis, Marketing Communications, Inventory Planning, Purchase Orders, Website Updating, Opticians, Contact Lenses, Eyewear, Retail Displays, Product Development, Merchandising, Sports, Administration, Secretarial Skills, Retail, Process Orders, Planner/Buyer, Administrative..., Organization Skills
Education
Duluth Technical College 1986 — 1988
AA, Legal Administrative Assistant/Secretary
Duluth Business University 1985 — 1986
Business Administration and Management, General
Duluth East High School 1983 — 1985
Diploma
Carol Robbins's Norstan Communications Experience 1996 - 1998
Job Inside Sales Representative at CDW
Industry Computer Hardware
Experience
CDW November 2014 - Present
CDW March 2001 - November 2014
Norstan Communications 1996 - 1998
Value Merchants 1990 - 1995
Skills
Account Management, Customer Service, Telecommunications, Process Improvement, Vendor Management, Managed Services, Salesforce.com, Sales Process, Solution Selling
Education
Purdue University Calumet 1978 — 1985
BA, International Studies
CDW November 2014 - Present
CDW March 2001 - November 2014
Norstan Communications 1996 - 1998
Value Merchants 1990 - 1995
Skills
Account Management, Customer Service, Telecommunications, Process Improvement, Vendor Management, Managed Services, Salesforce.com, Sales Process, Solution Selling
Education
Purdue University Calumet 1978 — 1985
BA, International Studies
Nancy Waltenberg Nancy Waltenberg's Norstan Communications Experience 1997 - 2001
Job Services Support Manager at AGC Networks
Industry Telecommunications
Experience
AGC Networks Ltd. February 2012 - Present
Transcend United Technologies February 2012 - September 2012
Cross Telecom April 2010 - December 2011
Voice & Data Networks, Inc. 2002 - April 2010
Norstan Communications 1997 - 2001
Norstan 1991 - 2001
Skills
Consultative Selling, Avaya, Unified Communications, VoIP, Customer Relations, Negotiation, SIP, Strategic Planning, Microsoft Office, Telephony, Account Management, PBX, Direct Sales, Problem Solving, Sales Support, Telecommunications, Managed Services, Contract Negotiations, Contract Negotiation, Cisco Technologies, Troubleshooting, Selling, Customer Service, Sales Operations, WAN, Solution Selling, Call Centers, Networking, Channel Partners, IVR, Data Center, IP, Contact Centers, Wireless, Sales, Avaya Technologies
Education
Minneapolis Community and Technical College 1979 — 1981
Business
High School Coon Rapids Senior High 1976 — 1978
AGC Networks Ltd. February 2012 - Present
Transcend United Technologies February 2012 - September 2012
Cross Telecom April 2010 - December 2011
Voice & Data Networks, Inc. 2002 - April 2010
Norstan Communications 1997 - 2001
Norstan 1991 - 2001
Skills
Consultative Selling, Avaya, Unified Communications, VoIP, Customer Relations, Negotiation, SIP, Strategic Planning, Microsoft Office, Telephony, Account Management, PBX, Direct Sales, Problem Solving, Sales Support, Telecommunications, Managed Services, Contract Negotiations, Contract Negotiation, Cisco Technologies, Troubleshooting, Selling, Customer Service, Sales Operations, WAN, Solution Selling, Call Centers, Networking, Channel Partners, IVR, Data Center, IP, Contact Centers, Wireless, Sales, Avaya Technologies
Education
Minneapolis Community and Technical College 1979 — 1981
Business
High School Coon Rapids Senior High 1976 — 1978
Mari Wallace Mari Wallace's Norstan Communications Experience September 1998 - June 2005
Job Technical Support Engineer
Industry Telecommunications
Experience
Black Box Network Services November 2007 - Present
Norstan Communications September 1998 - June 2005
Skills
Networking, Voice Mail, ACD, VoIP, SIP, IP, Unified Communications, Switches, Wireless, Cisco Technologies, IVR, ISDN, LAN-WAN, Ethernet, Call Centers, Telecommunications, Troubleshooting, Technical Support, Telephony
Education
Cleveland State University
Black Box Network Services November 2007 - Present
Norstan Communications September 1998 - June 2005
Skills
Networking, Voice Mail, ACD, VoIP, SIP, IP, Unified Communications, Switches, Wireless, Cisco Technologies, IVR, ISDN, LAN-WAN, Ethernet, Call Centers, Telecommunications, Troubleshooting, Technical Support, Telephony
Education
Cleveland State University
Christine Sellers's Norstan Communications Experience January 1999 - December 2003
Job Account Executive at Edgenuity Inc.
Industry E-Learning
Experience
Edgenuity Inc. June 2014 - Present
Edgenuity Inc. January 2014 - June 2014
Edgenuity Inc. August 2012 - December 2013
Education2020 November 2011 - August 2012
Education2020 June 2010 - November 2011
Education2020 November 2004 - June 2010
Norstan Communications January 1999 - December 2003
Skills
National Account Sales, Product Development, Product Management, Product Marketing, Product Design, Project Implementation, Educational Technology, E-Learning, Technology Integration, Instructional Design, Distance Learning, Blended Learning, Solution Implementation, National Accounts, Public Speaking, Higher Education, Leadership Development, SaaS, Staff Development, K-12, Teacher Training, Technology Needs..., Educational Consulting, Camtasia, Hands-on Training, Learning Management, Technical Writing, Team Building, Moodle, Leadership, Teaching, Content Management, Curriculum Development, Learning Management..., Coaching, Salesforce.com, Content Development, Training, Adult Education, Curriculum Design, Classroom, Needs Analysis, Educational Leadership, Webinars, Instructional Technology, Multimedia, Web 2.0, Program Management
Education
University of Arizona 1985 — 1991
BA, Spanish, Education
Northern Arizona University
ELL and Bilingual Certification
Edgenuity Inc. June 2014 - Present
Edgenuity Inc. January 2014 - June 2014
Edgenuity Inc. August 2012 - December 2013
Education2020 November 2011 - August 2012
Education2020 June 2010 - November 2011
Education2020 November 2004 - June 2010
Norstan Communications January 1999 - December 2003
Skills
National Account Sales, Product Development, Product Management, Product Marketing, Product Design, Project Implementation, Educational Technology, E-Learning, Technology Integration, Instructional Design, Distance Learning, Blended Learning, Solution Implementation, National Accounts, Public Speaking, Higher Education, Leadership Development, SaaS, Staff Development, K-12, Teacher Training, Technology Needs..., Educational Consulting, Camtasia, Hands-on Training, Learning Management, Technical Writing, Team Building, Moodle, Leadership, Teaching, Content Management, Curriculum Development, Learning Management..., Coaching, Salesforce.com, Content Development, Training, Adult Education, Curriculum Design, Classroom, Needs Analysis, Educational Leadership, Webinars, Instructional Technology, Multimedia, Web 2.0, Program Management
Education
University of Arizona 1985 — 1991
BA, Spanish, Education
Northern Arizona University
ELL and Bilingual Certification
Mary Ellen Comp Mary Ellen Comp's Norstan Communications Experience May 1982 - April 2002
Job Director of Sales & Marketing at CC&N
Industry Telecommunications
Experience
CC&N (Communications, Cabling and Networking) July 2008 - Present
CC&N 2008 - Present
Comstar LLC May 2002 - June 2008
Norstan Communications May 1982 - April 2002
Norstan Communications May 1979 - May 1982
Skills
Video Conferencing, Solution Selling, Account Management, Direct Sales, Unified Communications, Telecommunications, Sales, Contract Negotiation, Sales Operations, Team Building, Strategic Planning, Customer Service, Team Leadership, Marketing, Wireless, Telephony, Salesforce.com, Management, Business Development, New Business Development, Business Strategy, IP, Training, B2B, CRM, Strategy, Marketing Strategy, Lead Generation, P&L Management, Vendor Management, Leadership, VoIP, Data Center, Networking, Product Marketing, Sales Process, Coaching, Process Improvement, Customer Retention, Customer Satisfaction, Key Account Management, Integration
Education
Carroll University
BA, Social Sciences, English & Education
Kimberly High School, Kimberly ,WI
History and Social Sciences, K-12 Education and English
CC&N (Communications, Cabling and Networking) July 2008 - Present
CC&N 2008 - Present
Comstar LLC May 2002 - June 2008
Norstan Communications May 1982 - April 2002
Norstan Communications May 1979 - May 1982
Skills
Video Conferencing, Solution Selling, Account Management, Direct Sales, Unified Communications, Telecommunications, Sales, Contract Negotiation, Sales Operations, Team Building, Strategic Planning, Customer Service, Team Leadership, Marketing, Wireless, Telephony, Salesforce.com, Management, Business Development, New Business Development, Business Strategy, IP, Training, B2B, CRM, Strategy, Marketing Strategy, Lead Generation, P&L Management, Vendor Management, Leadership, VoIP, Data Center, Networking, Product Marketing, Sales Process, Coaching, Process Improvement, Customer Retention, Customer Satisfaction, Key Account Management, Integration
Education
Carroll University
BA, Social Sciences, English & Education
Kimberly High School, Kimberly ,WI
History and Social Sciences, K-12 Education and English
Daniel Milburn Daniel Milburn's Norstan Communications Experience 1994 - 1996
Job Principal Consultant at AlphaGemini Consulting
Industry Computer & Network Security
Experience
Alpha-Gemini Consulting July 2014 - Present
Crosspointe Church February 2011 - March 2013
Consonus Technologies (formerly Strategic Technologies) January 2007 - February 2011
Consonus Technologies January 2007 - February 2011
Consonus February 2001 - January 2007
ISSA 2005 - 2006
Vision International 1996 - 2001
Norstan Communications 1994 - 1996
Kraft Foodservice 1993 - 1994
Syntellect 1989 - 1993
Skills
Strategic Planning, SaaS, Mergers, New Business Development, Security, Team Building, Public Speaking, Cloud Computing, IT Management, Business Strategy, Sales Management, Network Security, Data Center, Contract Negotiations, Problem Solving, Integration, Telecommunications, Team Leadership, Strategic Partnerships, Disaster Recovery, Business Continuity, System Administration, Managed Services, Direct Sales, Strategy, Mergers & Acquisitions, Customer Satisfaction, Business Intelligence, Business Analysis, Management, Professional Services, Project Management, Vendor Management, CRM, Outsourcing, Solution Selling, Business Development, Leadership, Business Process, Sales, Leadership Development, Networking, Consulting, Executive Management, Entrepreneurship, Channel Partners, Storage, Go-to-market Strategy, Enterprise Software, Cross-functional Team...
Education
Arizona State University 1984 — 1989
B.S.
Alpha-Gemini Consulting July 2014 - Present
Crosspointe Church February 2011 - March 2013
Consonus Technologies (formerly Strategic Technologies) January 2007 - February 2011
Consonus Technologies January 2007 - February 2011
Consonus February 2001 - January 2007
ISSA 2005 - 2006
Vision International 1996 - 2001
Norstan Communications 1994 - 1996
Kraft Foodservice 1993 - 1994
Syntellect 1989 - 1993
Skills
Strategic Planning, SaaS, Mergers, New Business Development, Security, Team Building, Public Speaking, Cloud Computing, IT Management, Business Strategy, Sales Management, Network Security, Data Center, Contract Negotiations, Problem Solving, Integration, Telecommunications, Team Leadership, Strategic Partnerships, Disaster Recovery, Business Continuity, System Administration, Managed Services, Direct Sales, Strategy, Mergers & Acquisitions, Customer Satisfaction, Business Intelligence, Business Analysis, Management, Professional Services, Project Management, Vendor Management, CRM, Outsourcing, Solution Selling, Business Development, Leadership, Business Process, Sales, Leadership Development, Networking, Consulting, Executive Management, Entrepreneurship, Channel Partners, Storage, Go-to-market Strategy, Enterprise Software, Cross-functional Team...
Education
Arizona State University 1984 — 1989
B.S.
Tilden Barger Tilden Barger's Norstan Communications Experience 2000 - 2003
Job IT Project Manager at Optum Technologies
Industry Information Technology and Services
Experience
Optum Technology Sr. IT Project ConsultantUnited Health GroupDecember 2010 - Present
UnitedHealth Group July 2008 - December 2010
United Health Group September 2007 - July 2008
Ovations / United Health Group August 2006 - August 2007
Genesis10 2004 - 2007
NWA 2004 - 2006
Best Buy 2003 - 2004
Norstan Communications 2000 - 2003
EDS 1984 - 2000
Skills
Project Management, Data Center, Information Technology, Process Improvement, SDLC, ITIL, Vendor Management, Requirements Analysis, Cross-functional Team..., Change Management, Business Process, PMO, Leadership, Business Process..., Project Portfolio..., Project Planning, VoIP, IT Strategy, PMP, Integration, Business Analysis, IT Service Management, Outsourcing, Software Documentation, Program Management
Education
Arkansas College of Technology 1978 — 1981
Associate's degree
Hendrix College 1976 — 1977
University of Arkansas at Little Rock 1974 — 1975
Optum Technology Sr. IT Project ConsultantUnited Health GroupDecember 2010 - Present
UnitedHealth Group July 2008 - December 2010
United Health Group September 2007 - July 2008
Ovations / United Health Group August 2006 - August 2007
Genesis10 2004 - 2007
NWA 2004 - 2006
Best Buy 2003 - 2004
Norstan Communications 2000 - 2003
EDS 1984 - 2000
Skills
Project Management, Data Center, Information Technology, Process Improvement, SDLC, ITIL, Vendor Management, Requirements Analysis, Cross-functional Team..., Change Management, Business Process, PMO, Leadership, Business Process..., Project Portfolio..., Project Planning, VoIP, IT Strategy, PMP, Integration, Business Analysis, IT Service Management, Outsourcing, Software Documentation, Program Management
Education
Arkansas College of Technology 1978 — 1981
Associate's degree
Hendrix College 1976 — 1977
University of Arkansas at Little Rock 1974 — 1975
Cathy Bowling Cathy Bowling's Norstan Communications Experience August 1994 - September 1998
Job Food & Beverages Professional
Industry Food & Beverages
Experience
Mason City Schools 2001 - Present
Chateau Pomije October 1998 - February 2000
Norstan Communications August 1994 - September 1998
Skills
Training, Food, Merchandising, Human Resources, Food Service, Food Safety, Food & Beverage, Restaurants, Culinary Skills, Menu Development, Cooking, Food Industry, HACCP, Catering, Restaurant Management
Education
McAuley High School
Ohio University
Mason City Schools 2001 - Present
Chateau Pomije October 1998 - February 2000
Norstan Communications August 1994 - September 1998
Skills
Training, Food, Merchandising, Human Resources, Food Service, Food Safety, Food & Beverage, Restaurants, Culinary Skills, Menu Development, Cooking, Food Industry, HACCP, Catering, Restaurant Management
Education
McAuley High School
Ohio University
dixie duffy dixie duffy's Norstan Communications Experience 1984 - 1989
Job Director, UHG IT Infrastructure Support/ Contact Center Services Solutions
Industry Hospital & Health Care
Experience
UnitedHealth Technologies March 2008 - Present
UnitedHealth Group 2008 - Present
Stauer May 2006 - March 2008
Deluxe Corporation 2002 - 2003
prudential Insurance Financial Services 1992 - 2000
Prudential Home Mortage 1992 - 1996
norstan communications 1984 - 1989
Skills
Marketing, Call Center, Process Improvement, Customer Service, Business Analysis, Call Center Technology, WorkforceManagement, Demand Forecasting, Budget Forecasts, Operational Requirements, Operating Systems, Operations Management, Sales Presentations, Contact Centers, Training, Business Process, Change Management, Call Centers, Workforce Management, Coaching, Insurance, Vendor Management
Education
Rochester Institute of Technology 1974 — 1978
Business Administration/Accounting
UnitedHealth Technologies March 2008 - Present
UnitedHealth Group 2008 - Present
Stauer May 2006 - March 2008
Deluxe Corporation 2002 - 2003
prudential Insurance Financial Services 1992 - 2000
Prudential Home Mortage 1992 - 1996
norstan communications 1984 - 1989
Skills
Marketing, Call Center, Process Improvement, Customer Service, Business Analysis, Call Center Technology, WorkforceManagement, Demand Forecasting, Budget Forecasts, Operational Requirements, Operating Systems, Operations Management, Sales Presentations, Contact Centers, Training, Business Process, Change Management, Call Centers, Workforce Management, Coaching, Insurance, Vendor Management
Education
Rochester Institute of Technology 1974 — 1978
Business Administration/Accounting
Mark Kools's Norstan Communications Experience August 1978 - February 1987
Job Board Member at JDRF
Industry Paper & Forest Products
Experience
Appvion, Inc. (formerly Appleton Papers Inc.) August 2010 - Present
JDRF International 2014 - Present
Appleton March 2004 - August 2010
Appleton March 1995 - March 2004
Appleton February 1987 - March 1995
Norstan Communications August 1978 - February 1987
Skills
Six Sigma, Process Improvement, Cross-functional Team..., Telecommunications, Strategic Planning, Project Management, Product Development, Team Building, Change Management, Team Leadership, Business Analysis, Product Management, Operations Management, Project Planning, Continuous Improvement, Process Engineering, Manufacturing, Troubleshooting, Management, IT Management, Leadership, Software Documentation, Integration, MS Project, IT Service Management, ERP, ERP Implementations, JD Edwards, Vendor Management, Project Sponsorship, Business Process..., Business Intelligence, Strategy, Disaster Recovery, Lean Manufacturing, Program Management, Supply Chain Management, SharePoint, SDLC, Analysis, Business Process, Operational Excellence, Supply Chain, CRM, Budgets, SAP, Data Center, Forecasting, IT Strategy
Education
Michigan Technological University
Appvion, Inc. (formerly Appleton Papers Inc.) August 2010 - Present
JDRF International 2014 - Present
Appleton March 2004 - August 2010
Appleton March 1995 - March 2004
Appleton February 1987 - March 1995
Norstan Communications August 1978 - February 1987
Skills
Six Sigma, Process Improvement, Cross-functional Team..., Telecommunications, Strategic Planning, Project Management, Product Development, Team Building, Change Management, Team Leadership, Business Analysis, Product Management, Operations Management, Project Planning, Continuous Improvement, Process Engineering, Manufacturing, Troubleshooting, Management, IT Management, Leadership, Software Documentation, Integration, MS Project, IT Service Management, ERP, ERP Implementations, JD Edwards, Vendor Management, Project Sponsorship, Business Process..., Business Intelligence, Strategy, Disaster Recovery, Lean Manufacturing, Program Management, Supply Chain Management, SharePoint, SDLC, Analysis, Business Process, Operational Excellence, Supply Chain, CRM, Budgets, SAP, Data Center, Forecasting, IT Strategy
Education
Michigan Technological University
Christopher Case Christopher Case's Norstan Communications Experience June 2001 - September 2003
Job Sr. DesignerInteractives at Target
Industry Marketing and Advertising
Experience
Target July 2014 - Present
TDX Tech January 2013 - July 2014
Best Buy May 2012 - January 2013
Best Buy September 2011 - May 2012
Process Displays March 2011 - August 2011
Best Buy July 2010 - February 2011
Best Buy November 2004 - January 2011
Best Buy 2001 - 2009
Eschelon Telecom January 2004 - November 2004
Norstan Communications June 2001 - September 2003
Skills
Vendor Relations, Team Leadership, Retail, Vendor Management, Creative Problem Solving, Team Building, Microsoft Office, PowerPoint, Word, Excel, Purchasing, Customer Experience, Photoshop, Visual Merchandising, Outlook, Six Sigma, Project Planning, Telecommunications, Technical Writing, Risk Management, Account Management, MS Project, Project Implementation, Training, Customer Service, Store Management, Project Management, Multi-channel Retail, Product Development, Inventory Control, Procurement, Process Improvement, Management, Merchandising, Inventory Management, Business Development
Education
Normandale Community College 1994 — 1994
Benchmark Computer Learning
Certification, A+
Target July 2014 - Present
TDX Tech January 2013 - July 2014
Best Buy May 2012 - January 2013
Best Buy September 2011 - May 2012
Process Displays March 2011 - August 2011
Best Buy July 2010 - February 2011
Best Buy November 2004 - January 2011
Best Buy 2001 - 2009
Eschelon Telecom January 2004 - November 2004
Norstan Communications June 2001 - September 2003
Skills
Vendor Relations, Team Leadership, Retail, Vendor Management, Creative Problem Solving, Team Building, Microsoft Office, PowerPoint, Word, Excel, Purchasing, Customer Experience, Photoshop, Visual Merchandising, Outlook, Six Sigma, Project Planning, Telecommunications, Technical Writing, Risk Management, Account Management, MS Project, Project Implementation, Training, Customer Service, Store Management, Project Management, Multi-channel Retail, Product Development, Inventory Control, Procurement, Process Improvement, Management, Merchandising, Inventory Management, Business Development
Education
Normandale Community College 1994 — 1994
Benchmark Computer Learning
Certification, A+
Jim Lowder's Norstan Communications Experience June 1999 - February 2001
Job Sr. Director, Client Relations at Healthways
Industry Health, Wellness and Fitness
Experience
Healthways January 2014 - Present
Carewise Health December 2010 - December 2013
Carewise Health August 2007 - December 2010
Carewise Health May 2006 - August 2007
ARC July 2004 - January 2006
America West Airlines May 2003 - June 2004
McKesson Health Solutions March 2001 - April 2003
Norstan Communications June 1999 - February 2001
Cellexis 1997 - 1999
Skills
Pricing & Contract..., Budget Planning &..., Strategic Planning &..., Contract Negotiations, Process Improvement, Cross-functional Team..., Team Building, Pricing, Contract Negotiation, Program Management, Strategic Planning, Budgets, Managed Care, Business Analysis, Leadership, CRM, Data Analysis, Analysis, Vendor Management, Project Planning, Account Management, Project Management, Strategy, Integration, Management, Business Process..., Telecommunications, Healthcare, Coaching, Training, Sales, Healthcare Information..., Health Insurance
Education
Arizona State University 1991 — 1996
Bachelors, Business Management
Healthways January 2014 - Present
Carewise Health December 2010 - December 2013
Carewise Health August 2007 - December 2010
Carewise Health May 2006 - August 2007
ARC July 2004 - January 2006
America West Airlines May 2003 - June 2004
McKesson Health Solutions March 2001 - April 2003
Norstan Communications June 1999 - February 2001
Cellexis 1997 - 1999
Skills
Pricing & Contract..., Budget Planning &..., Strategic Planning &..., Contract Negotiations, Process Improvement, Cross-functional Team..., Team Building, Pricing, Contract Negotiation, Program Management, Strategic Planning, Budgets, Managed Care, Business Analysis, Leadership, CRM, Data Analysis, Analysis, Vendor Management, Project Planning, Account Management, Project Management, Strategy, Integration, Management, Business Process..., Telecommunications, Healthcare, Coaching, Training, Sales, Healthcare Information..., Health Insurance
Education
Arizona State University 1991 — 1996
Bachelors, Business Management
Corey Schaeffer Corey Schaeffer's Norstan Communications Experience March 2003 - February 2005
Job Key Account Executive at CommVault
Industry Information Technology and Services
Experience
CommVault August 2013 - Present
NetApp April 2011 - July 2013
SyCom Technologies May 2010 - April 2011
Packet 360 October 2007 - April 2010
IPcelerate January 2005 - September 2007
Norstan Communications March 2003 - February 2005
Cisco Systems January 1999 - December 2001
Skills
Data Center, Virtualization, Managed Services, Storage, Cisco Technologies, Channel, Enterprise Software, Unified Communications, VMware, Direct Sales, HP, Wireless, Selling, Sales Process, Storage Virtualization, Sales Operations, CRM, NetApp, Solution Selling, Networking, Disaster Recovery, Cloud Computing, Professional Services, Storage Area Networks, SaaS, Channel Partners, Salesforce.com
Education
Penn State University 1990 — 1992
Business Finance
Shippensburg University of Pennsylvania 1988 — 1990
Business Administration
CommVault August 2013 - Present
NetApp April 2011 - July 2013
SyCom Technologies May 2010 - April 2011
Packet 360 October 2007 - April 2010
IPcelerate January 2005 - September 2007
Norstan Communications March 2003 - February 2005
Cisco Systems January 1999 - December 2001
Skills
Data Center, Virtualization, Managed Services, Storage, Cisco Technologies, Channel, Enterprise Software, Unified Communications, VMware, Direct Sales, HP, Wireless, Selling, Sales Process, Storage Virtualization, Sales Operations, CRM, NetApp, Solution Selling, Networking, Disaster Recovery, Cloud Computing, Professional Services, Storage Area Networks, SaaS, Channel Partners, Salesforce.com
Education
Penn State University 1990 — 1992
Business Finance
Shippensburg University of Pennsylvania 1988 — 1990
Business Administration
Ruth Kendall Ruth Kendall's Norstan Communications Experience 1985 - 2001
Job Project Manager at Telesphere
Industry Telecommunications
Experience
Vonage Business February 2015 - Present
ProVision Communications June 2011 - February 2015
Integra Telecom April 2008 - June 2010
Mountain Telecom Inc (MTI) 2006 - 2007
Self Employed - Telecom Contractor 2002 - 2007
Norstan Communications 1985 - 2001
Skills
Unified Communications, Managed Services, Wireless, Networking, Solution Selling, Telephony, Project Management, Account Management, SIP, MPLS Networking, Provisioning, Analysis, Customer Service, Network Design, Telecommunications, Co-location, Salesforce.com, Wireless Networking, Ethernet, Cabling, Training, Call Centers, IP, T1, VoIP, SIP Trunking, WAN, Direct Sales, Avaya, Data Center, Cloud Computing, Optical Fiber, LAN-WAN, MPLS, Broadband
Education
Excelsior College
Bachelor of Science (BS), Sociology and Business
Vonage Business February 2015 - Present
ProVision Communications June 2011 - February 2015
Integra Telecom April 2008 - June 2010
Mountain Telecom Inc (MTI) 2006 - 2007
Self Employed - Telecom Contractor 2002 - 2007
Norstan Communications 1985 - 2001
Skills
Unified Communications, Managed Services, Wireless, Networking, Solution Selling, Telephony, Project Management, Account Management, SIP, MPLS Networking, Provisioning, Analysis, Customer Service, Network Design, Telecommunications, Co-location, Salesforce.com, Wireless Networking, Ethernet, Cabling, Training, Call Centers, IP, T1, VoIP, SIP Trunking, WAN, Direct Sales, Avaya, Data Center, Cloud Computing, Optical Fiber, LAN-WAN, MPLS, Broadband
Education
Excelsior College
Bachelor of Science (BS), Sociology and Business
Dan Bye Dan Bye's Norstan Communications Experience 1996 - 2005
Job Advanced Technologies Account Executive at CDW
Industry Information Technology and Services
Experience
CDW March 2011 - Present
Bailiwick Data Systems January 2010 - March 2011
Nortel May 2004 - March 2010
Norstan Communications 1996 - 2005
Education
Minnesota State University, Moorhead 1982 — 1986
BS, Business Management
CDW March 2011 - Present
Bailiwick Data Systems January 2010 - March 2011
Nortel May 2004 - March 2010
Norstan Communications 1996 - 2005
Education
Minnesota State University, Moorhead 1982 — 1986
BS, Business Management
Russ Zilles's Norstan Communications Experience 1992 - 1995
Job VP Test Solutions at IR
Industry Telecommunications
Experience
IR July 2015 - Present
IQ Services January 2014 - Present
IQ Services January 2010 - December 2013
IQ Services November 1996 - January 2010
Watson Wyatt Worldwide January 1995 - January 1996
Norstan Communications 1992 - 1995
Norstan Communications 1990 - 1992
NCR Corporation 1980 - 1990
Skills
Management, Management Consulting, Disaster Recovery, Program Management, Telecommunications, Strategic Planning, Executive Management, Budgets, Engineering, Strategy, Vendor Management, Call Centers, Product Management, CRM, IVR, Solution Selling, Software Development, Sales, VoIP, Consulting, Project Management, Marketing, Systems Engineering, Contact Centers, Wireless, Process Improvement, Customer Service, Managed Services, Quality Assurance, CTI, Sales Operations, Training, Cisco Technologies, SaaS, Team Building, Customer Experience, Account Management, Telephony, Cross-functional Team..., Enterprise Software, System Architecture, Integration, IP, Networking
Education
Control Data Institute of Technology
Computer Electronics
HP Software Education Services
Accredited Integration Specialist, HP LoadRunner Certification
Metropolitan State University
Bachelor of Science, Management Information Systems
NCR Corporation
Certifications
University of Minnesota-Twin Cities
Certifications
IR July 2015 - Present
IQ Services January 2014 - Present
IQ Services January 2010 - December 2013
IQ Services November 1996 - January 2010
Watson Wyatt Worldwide January 1995 - January 1996
Norstan Communications 1992 - 1995
Norstan Communications 1990 - 1992
NCR Corporation 1980 - 1990
Skills
Management, Management Consulting, Disaster Recovery, Program Management, Telecommunications, Strategic Planning, Executive Management, Budgets, Engineering, Strategy, Vendor Management, Call Centers, Product Management, CRM, IVR, Solution Selling, Software Development, Sales, VoIP, Consulting, Project Management, Marketing, Systems Engineering, Contact Centers, Wireless, Process Improvement, Customer Service, Managed Services, Quality Assurance, CTI, Sales Operations, Training, Cisco Technologies, SaaS, Team Building, Customer Experience, Account Management, Telephony, Cross-functional Team..., Enterprise Software, System Architecture, Integration, IP, Networking
Education
Control Data Institute of Technology
Computer Electronics
HP Software Education Services
Accredited Integration Specialist, HP LoadRunner Certification
Metropolitan State University
Bachelor of Science, Management Information Systems
NCR Corporation
Certifications
University of Minnesota-Twin Cities
Certifications
Ronald Inkrott Ronald Inkrott's Norstan Communications Experience 2000 - 2005
Job Network Consultant for NCR Services
Industry Computer Networking
Experience
NCR Corporation November 2011 - Present
Cisco Systems July 2010 - 2011
Cisco Systems, Inc. June 2008 - July 2010
Cisco April 2005 - June 2008
Norstan Communications 2000 - 2005
Norstan Communications 1980 - 2000
Skills
Unified Communicatons..., Cisco Technologies, Unified Communications, VoIP, Networking, Data Center, Telecommunications, IP, Network Design, WAN, Managed Services, Microsoft Server 2012, Microsoft Lync MCSE..., VMware Certified..., Cisco Data Center...
Education
Bowling Green State University
Bachelor's Degree, German and Biology
Ohio Institute of Technology
Electronics Engineering Technology
NCR Corporation November 2011 - Present
Cisco Systems July 2010 - 2011
Cisco Systems, Inc. June 2008 - July 2010
Cisco April 2005 - June 2008
Norstan Communications 2000 - 2005
Norstan Communications 1980 - 2000
Skills
Unified Communicatons..., Cisco Technologies, Unified Communications, VoIP, Networking, Data Center, Telecommunications, IP, Network Design, WAN, Managed Services, Microsoft Server 2012, Microsoft Lync MCSE..., VMware Certified..., Cisco Data Center...
Education
Bowling Green State University
Bachelor's Degree, German and Biology
Ohio Institute of Technology
Electronics Engineering Technology
Irene Tremblay Irene Tremblay's Norstan Communications Experience May 1996 - January 2000
Job Senior Health Systems Director at Vocera Communications
Industry Hospital & Health Care
Experience
Vocera Communications April 2013 - Present
Vocera Communications August 2008 - March 2013
Vocera Communications January 2005 - August 2008
Korn Ferry International May 2000 - January 2005
Norstan Communications May 1996 - January 2000
Octel Communications April 1988 - April 1996
Xerox May 1981 - April 1988
Skills
Sales, SaaS, Leadership, Direct Sales, Solution Selling, Professional Services, Management, Enterprise Software, Strategic Partnerships, Cloud Computing, Selling, Sales Process, Go-to-market Strategy, Marketing, Unified Communications, Salesforce.com
Education
St. Catherine University
Bachelor of Business Administration (B.B.A.)
Vocera Communications April 2013 - Present
Vocera Communications August 2008 - March 2013
Vocera Communications January 2005 - August 2008
Korn Ferry International May 2000 - January 2005
Norstan Communications May 1996 - January 2000
Octel Communications April 1988 - April 1996
Xerox May 1981 - April 1988
Skills
Sales, SaaS, Leadership, Direct Sales, Solution Selling, Professional Services, Management, Enterprise Software, Strategic Partnerships, Cloud Computing, Selling, Sales Process, Go-to-market Strategy, Marketing, Unified Communications, Salesforce.com
Education
St. Catherine University
Bachelor of Business Administration (B.B.A.)
Joshua Sillers's Norstan Communications Experience 1998 - May 2001
Job Senior Solutions Specialist UC and Collaboration at Orange Business Services
Industry Information Technology and Services
Experience
Orange Business Services February 2013 - Present
Orange Business Services March 2007 - Present
Midwave Corporation May 2005 - March 2007
Accenture 2006 - 2007
Northrop Grumman IT November 2002 - May 2005
USDA-APHIS August 2002 - April 2004
Envoda LLC April 2001 - August 2001
Norstan Communications 1998 - May 2001
Norstan Communications August 1999 - April 2001
Corporate Technologies January 1996 - April 1997
Skills
Enterprise Architecture, Requirements Analysis, Business Analysis, Integration, Cisco devices, Cisco Call Manager, Consultancy, Business Strategy, Spanish, VoIP, Cisco, Telecommunications, Virtualization, IT Management, Unified Communications, Managed Services, IT Strategy, Solution Architecture, Cisco Technologies, Enterprise Social..., Collaboration Solutions, Pre-sales, Telephony, Network Architecture, Professional Services, System Deployment, Network Design, Information Technology, Service Management, Strategy, Cloud Computing, Consulting, Service Delivery, WAN, IT Service Management, Disaster Recovery, Cisco VoIP, Troubleshooting, ITIL
Education
University of Minnesota-Twin Cities 2007 — 2009
M.S. in MOT
Universidad de Navarra 1997 — 1997
Certificate of Cervantes
Concordia College 1991 — 1995
BA
Orange Business Services February 2013 - Present
Orange Business Services March 2007 - Present
Midwave Corporation May 2005 - March 2007
Accenture 2006 - 2007
Northrop Grumman IT November 2002 - May 2005
USDA-APHIS August 2002 - April 2004
Envoda LLC April 2001 - August 2001
Norstan Communications 1998 - May 2001
Norstan Communications August 1999 - April 2001
Corporate Technologies January 1996 - April 1997
Skills
Enterprise Architecture, Requirements Analysis, Business Analysis, Integration, Cisco devices, Cisco Call Manager, Consultancy, Business Strategy, Spanish, VoIP, Cisco, Telecommunications, Virtualization, IT Management, Unified Communications, Managed Services, IT Strategy, Solution Architecture, Cisco Technologies, Enterprise Social..., Collaboration Solutions, Pre-sales, Telephony, Network Architecture, Professional Services, System Deployment, Network Design, Information Technology, Service Management, Strategy, Cloud Computing, Consulting, Service Delivery, WAN, IT Service Management, Disaster Recovery, Cisco VoIP, Troubleshooting, ITIL
Education
University of Minnesota-Twin Cities 2007 — 2009
M.S. in MOT
Universidad de Navarra 1997 — 1997
Certificate of Cervantes
Concordia College 1991 — 1995
BA
Kirk Jefferson's Norstan Communications Experience April 1993 - March 1996
Job AT&T Sales Executive II Fiber Specialist
Industry Information Technology and Services
Experience
Transtelco February 2013 - July 2013
Varay Systems November 2011 - December 2012
tw telecom holding Inc. / Xspedius / Espire Communications February 2001 - August 2011
Lucent Technologies/ Expanets March 1997 - February 2001
Wiltel April 1996 - March 1997
Norstan Communications April 1993 - March 1996
Primerica June 1989 - April 1993
Micrologic Computer Center August 1987 - June 1989
Skills
Key Account Management, Strategic Partnerships, Sales Management, Marketing Strategy, Telecommunications, Negotiation, Management, MPLS Networking, VoIP, SIP Trunking, Ethernet, Unified Communications, Cloud Computing, Managed Services, Sales Process, Wireless, Direct Sales, Selling, Business Development, Strategy, Sales Operations, Mobile Devices, Sales, Telephony, Solution Selling, Networking, Leadership, Co-location, Contract Negotiation, SaaS, IT Management, IP, Salesforce.com, Strategic Planning, Enterprise Software, MPLS, Professional Services, Account Management, Consulting, New Business Development, Team Building, Customer Service, Team Leadership, Information Technology, Vendor Management, Data Center, Security
Education
Northern Virginia Community College 1978 — 1982
El Paso Community College 1975 — 1977
Transtelco February 2013 - July 2013
Varay Systems November 2011 - December 2012
tw telecom holding Inc. / Xspedius / Espire Communications February 2001 - August 2011
Lucent Technologies/ Expanets March 1997 - February 2001
Wiltel April 1996 - March 1997
Norstan Communications April 1993 - March 1996
Primerica June 1989 - April 1993
Micrologic Computer Center August 1987 - June 1989
Skills
Key Account Management, Strategic Partnerships, Sales Management, Marketing Strategy, Telecommunications, Negotiation, Management, MPLS Networking, VoIP, SIP Trunking, Ethernet, Unified Communications, Cloud Computing, Managed Services, Sales Process, Wireless, Direct Sales, Selling, Business Development, Strategy, Sales Operations, Mobile Devices, Sales, Telephony, Solution Selling, Networking, Leadership, Co-location, Contract Negotiation, SaaS, IT Management, IP, Salesforce.com, Strategic Planning, Enterprise Software, MPLS, Professional Services, Account Management, Consulting, New Business Development, Team Building, Customer Service, Team Leadership, Information Technology, Vendor Management, Data Center, Security
Education
Northern Virginia Community College 1978 — 1982
El Paso Community College 1975 — 1977
D. Jackson's Norstan Communications Experience December 1992 - August 1995
Job Sr. Customer Success Manager at iSqFt
Industry Information Technology and Services
Experience
iSqFt January 2014 - Present
dotloop February 2011 - August 2013
3DVE October 2001 - February 2011
Norstan, Inc. December 1997 - November 2001
Network Guidance Company November 1998 - November 1999
Norstan Communications December 1992 - August 1995
Piper Jaffray June 1987 - August 1987
Skills
CRM, Business Development, Start-ups, Account Management, SaaS, Sales, Strategy, Management, Strategic Partnerships, Leadership, New Business Development, Strategic Planning, Business Planning, Customer Service, Enterprise Software, Selling, Consulting, Salesforce.com, Training, Real Estate, Product Management, Project Management, Business Intelligence, Marketing Strategy, Telecommunications, Contract Negotiation, Sales Operations, Marketing Communications, Business Strategy, Managed Services, Networking, Sales Management, Program Management, Sales Process, Mergers & Acquisitions, Product Development, Solution Selling, Customer Relations, Go-to-market Strategy, Direct Sales, Trusteeship, Channel Sales, Channel Strategy, Social Media..., Customer Retention, Customer Engagement, Long-term Customer...
Education
Wake Forest University School of Business 1995 — 1997
MBA
Middlebury College 1987 — 1991
Bachelor of Arts
The Blake School 1974 — 1987
College Preparatory
iSqFt January 2014 - Present
dotloop February 2011 - August 2013
3DVE October 2001 - February 2011
Norstan, Inc. December 1997 - November 2001
Network Guidance Company November 1998 - November 1999
Norstan Communications December 1992 - August 1995
Piper Jaffray June 1987 - August 1987
Skills
CRM, Business Development, Start-ups, Account Management, SaaS, Sales, Strategy, Management, Strategic Partnerships, Leadership, New Business Development, Strategic Planning, Business Planning, Customer Service, Enterprise Software, Selling, Consulting, Salesforce.com, Training, Real Estate, Product Management, Project Management, Business Intelligence, Marketing Strategy, Telecommunications, Contract Negotiation, Sales Operations, Marketing Communications, Business Strategy, Managed Services, Networking, Sales Management, Program Management, Sales Process, Mergers & Acquisitions, Product Development, Solution Selling, Customer Relations, Go-to-market Strategy, Direct Sales, Trusteeship, Channel Sales, Channel Strategy, Social Media..., Customer Retention, Customer Engagement, Long-term Customer...
Education
Wake Forest University School of Business 1995 — 1997
MBA
Middlebury College 1987 — 1991
Bachelor of Arts
The Blake School 1974 — 1987
College Preparatory
Brent Shafer's Norstan Communications Experience February 1999 - October 2000
Job Director, Merchandise and eCommerce Operations Product Management at Bluestem Brands, Inc.
Industry Retail
Experience
Bluestem Brands, Inc. October 2014 - Present
Target May 2012 - September 2014
Best Buy June 2010 - May 2012
Best Buy May 2007 - June 2010
Best Buy January 2006 - May 2007
Best Buy October 2001 - January 2006
Walson Technology October 2000 - October 2001
Norstan Communications February 1999 - October 2000
Principal Financial Group August 1995 - February 1999
Iowa State University June 1993 - August 1995
Skills
Talent Management, Talent Developer, Team Leadership, Cross-functional Team..., Project Management, Customer Experience, Program Management, Portfolio Management, IT Strategy, Multi-channel Retail, Leadership, Contract Negotiation, Management, IT Operations, Business Acument, Organizational..., Operational Planning, Project Portfolio..., Research Project..., Conflict Resolution, Program Facilitation, Project Facilitation, Multi-channel Marketing, Customer Financial..., Customer Engagement, Strategic Planning, Strategic Thinking, Change Management, Business Analysis, Team Building
Education
Iowa State University - College of Business 1989 — 1993
Bachelor of Science, Management Information Systems
Bluestem Brands, Inc. October 2014 - Present
Target May 2012 - September 2014
Best Buy June 2010 - May 2012
Best Buy May 2007 - June 2010
Best Buy January 2006 - May 2007
Best Buy October 2001 - January 2006
Walson Technology October 2000 - October 2001
Norstan Communications February 1999 - October 2000
Principal Financial Group August 1995 - February 1999
Iowa State University June 1993 - August 1995
Skills
Talent Management, Talent Developer, Team Leadership, Cross-functional Team..., Project Management, Customer Experience, Program Management, Portfolio Management, IT Strategy, Multi-channel Retail, Leadership, Contract Negotiation, Management, IT Operations, Business Acument, Organizational..., Operational Planning, Project Portfolio..., Research Project..., Conflict Resolution, Program Facilitation, Project Facilitation, Multi-channel Marketing, Customer Financial..., Customer Engagement, Strategic Planning, Strategic Thinking, Change Management, Business Analysis, Team Building
Education
Iowa State University - College of Business 1989 — 1993
Bachelor of Science, Management Information Systems
Brenda Laux's Norstan Communications Experience March 2003 - January 2004
Job IT General Manager at C.H. Robinson
Industry Transportation/Trucking/Railroad
Experience
C.H. Robinson January 2013 - Present
C.H. Robinson January 2006 - December 2012
C.H. Robinson February 2004 - December 2005
Norstan Communications March 2003 - January 2004
Management Partners 1999 - 2003
Norstan Communications 1991 - 1998
St. Jude Medical 1989 - 1990
The Pillsbury Company 1986 - 1988
Skills
Management, IT Strategy, Program Management, Project Management, Process Improvement, Business Analysis, SDLC
Education
Augsburg College
Management Information Systems, General
St. Cloud State University
Computer Science, Computer Science
C.H. Robinson January 2013 - Present
C.H. Robinson January 2006 - December 2012
C.H. Robinson February 2004 - December 2005
Norstan Communications March 2003 - January 2004
Management Partners 1999 - 2003
Norstan Communications 1991 - 1998
St. Jude Medical 1989 - 1990
The Pillsbury Company 1986 - 1988
Skills
Management, IT Strategy, Program Management, Project Management, Process Improvement, Business Analysis, SDLC
Education
Augsburg College
Management Information Systems, General
St. Cloud State University
Computer Science, Computer Science
Henry Perlmutter's Norstan Communications Experience 1984 - 1989
Job Marketing & Ecommerce Manager
Industry Online Media
Experience
Arcadian, Inc. March 2014 - Present
AdCenter 1999 - Present
AZtrucks.com 2001 - December 2013
E.B. Lane 1997 - 1999
Design Center West 1989 - 1997
Norstan Communications 1984 - 1989
Skills
HTML, Internet Strategy, Social Networking, Online Marketing, Web Design, Web Development, Web Analytics, SEO, Promotions, Automotive, SMO, Web Strategy, Databases, PPC, Online Sales, SEM, Google Analytics, Google Adwords, Email Marketing, Digital Marketing, E-commerce, Social Media Marketing, Affiliate Marketing, Digital Strategy, Online Advertising, Web Project Management, Social Marketing, Landing Page..., Content Strategy, Website Development, Web 2.0, Conversion Optimization, Wordpress, Facebook, Digital Media, Analytics, User Experience, Information Architecture, Direct Marketing, Content Development, Marketing Strategy, Brand Development, Copywriting, User Interface Design, Organic Search, Database Marketing, Advertising, Integrated Marketing, Strategy, Web Marketing
Education
Northern Arizona University 1980 — 1984
Bachelors, Marketing/Management
Arcadian, Inc. March 2014 - Present
AdCenter 1999 - Present
AZtrucks.com 2001 - December 2013
E.B. Lane 1997 - 1999
Design Center West 1989 - 1997
Norstan Communications 1984 - 1989
Skills
HTML, Internet Strategy, Social Networking, Online Marketing, Web Design, Web Development, Web Analytics, SEO, Promotions, Automotive, SMO, Web Strategy, Databases, PPC, Online Sales, SEM, Google Analytics, Google Adwords, Email Marketing, Digital Marketing, E-commerce, Social Media Marketing, Affiliate Marketing, Digital Strategy, Online Advertising, Web Project Management, Social Marketing, Landing Page..., Content Strategy, Website Development, Web 2.0, Conversion Optimization, Wordpress, Facebook, Digital Media, Analytics, User Experience, Information Architecture, Direct Marketing, Content Development, Marketing Strategy, Brand Development, Copywriting, User Interface Design, Organic Search, Database Marketing, Advertising, Integrated Marketing, Strategy, Web Marketing
Education
Northern Arizona University 1980 — 1984
Bachelors, Marketing/Management
Susan Noonan's Norstan Communications Experience 1999 - 2000
Job Healthcare Area Sales Director at Vocera Communications
Industry Telecommunications
Experience
Vocera Communications September 2013 - Present
NetApp March 2012 - September 2013
Siemens Enterprise Communications 2008 - March 2012
Siemens Enterprise Communications, Inc. 2004 - 2007
Siemens Enterprise Communications 2002 - 2004
Fujitsu 2000 - 2001
Norstan Communications 1999 - 2000
Fujitsu Business Communication Systems 1984 - 1999
Skills
Unified Communications, Managed Services, Solution Selling, VoIP, Telecommunications, Channel, Professional Services, Cloud Computing, Account Management, Sales Management, Direct Sales, Call Center, Call Centers, Enterprise Software, CRM, NetApp, Sales, SaaS, Channel Partners, Sales Process, Data Center, Strategic Partnerships, Pre-sales, Go-to-market Strategy, Selling
Education
Jamestown Community College
Accounting and Business/Management
Vocera Communications September 2013 - Present
NetApp March 2012 - September 2013
Siemens Enterprise Communications 2008 - March 2012
Siemens Enterprise Communications, Inc. 2004 - 2007
Siemens Enterprise Communications 2002 - 2004
Fujitsu 2000 - 2001
Norstan Communications 1999 - 2000
Fujitsu Business Communication Systems 1984 - 1999
Skills
Unified Communications, Managed Services, Solution Selling, VoIP, Telecommunications, Channel, Professional Services, Cloud Computing, Account Management, Sales Management, Direct Sales, Call Center, Call Centers, Enterprise Software, CRM, NetApp, Sales, SaaS, Channel Partners, Sales Process, Data Center, Strategic Partnerships, Pre-sales, Go-to-market Strategy, Selling
Education
Jamestown Community College
Accounting and Business/Management
Janie Faulk's Norstan Communications Experience 1993 - 1994
Job Executive Administrator at Level 3 Communications
Industry Executive Office
Experience
Level 3 Communications August 2010 - Present
Policy Studies Inc. October 2007 - August 2010
ResortQuest International January 1995 - June 2007
First Resort Software, A ResortQuest Company 2000 - 2004
Norstan Communications 1993 - 1994
Hewlett Packard 1979 - 1993
Skills
Benefits Administration, Administrative..., Human Resources, Marketing, Employee Relations, Sales, Advertising, Budgets, Business Development, Customer Service, Event Management, Management, Project Management
Education
Malone University
Level 3 Communications August 2010 - Present
Policy Studies Inc. October 2007 - August 2010
ResortQuest International January 1995 - June 2007
First Resort Software, A ResortQuest Company 2000 - 2004
Norstan Communications 1993 - 1994
Hewlett Packard 1979 - 1993
Skills
Benefits Administration, Administrative..., Human Resources, Marketing, Employee Relations, Sales, Advertising, Budgets, Business Development, Customer Service, Event Management, Management, Project Management
Education
Malone University
Brian Haugen's Norstan Communications Experience January 1997 - November 2000
Job Regional Sales Manager
Industry Business Supplies and Equipment
Experience
Just Tape & Adhesives December 2001 - Present
Norstan Communications January 1997 - November 2000
Skills
New Business Development, Account Management, Sales Management, Sales, Strategic Planning, Key Account Management, Marketing, Packaging, Business Development
Education
Arizona State University
Bachelor's Degree, Journalism/Public Relations
Just Tape & Adhesives December 2001 - Present
Norstan Communications January 1997 - November 2000
Skills
New Business Development, Account Management, Sales Management, Sales, Strategic Planning, Key Account Management, Marketing, Packaging, Business Development
Education
Arizona State University
Bachelor's Degree, Journalism/Public Relations
Bryan Marsh's Norstan Communications Experience 1994 - 2000
Job Senior Client Director at GE Healthcare
Industry Hospital & Health Care
Experience
GE Healthcare January 2012 - Present
GE Healthcare October 2009 - February 2012
GE Healthcare January 2009 - October 2009
GE Healthcare June 2007 - January 2009
Fusion Sales Partners February 2005 - June 2007
Fusion Sales Partners February 2004 - February 2005
Norstan Communications 1994 - 2000
Skills
Healthcare, X-ray, Customer Satisfaction, Capital Equipment, Medical Imaging, Radiology, Hospitals, Direct Sales, Key Account Management, Sales Management, Account Management, Leadership, Ultrasound, PACS, Product Management, Strategy, Market Development, CRM, Cardiology, Operating Room, Contract Negotiation, Medical Devices, MRI, Sales, Cross-functional Team..., Management, Marketing Strategy, Marketing, New Business Development, Product Launch, Business Planning, Digital Imaging, Healthcare Information..., Healthcare Industry, Capital Equipment Sales
Education
Miami University 1988 — 1992
Bachelor of Science (B.S.), Marketing
GE Healthcare January 2012 - Present
GE Healthcare October 2009 - February 2012
GE Healthcare January 2009 - October 2009
GE Healthcare June 2007 - January 2009
Fusion Sales Partners February 2005 - June 2007
Fusion Sales Partners February 2004 - February 2005
Norstan Communications 1994 - 2000
Skills
Healthcare, X-ray, Customer Satisfaction, Capital Equipment, Medical Imaging, Radiology, Hospitals, Direct Sales, Key Account Management, Sales Management, Account Management, Leadership, Ultrasound, PACS, Product Management, Strategy, Market Development, CRM, Cardiology, Operating Room, Contract Negotiation, Medical Devices, MRI, Sales, Cross-functional Team..., Management, Marketing Strategy, Marketing, New Business Development, Product Launch, Business Planning, Digital Imaging, Healthcare Information..., Healthcare Industry, Capital Equipment Sales
Education
Miami University 1988 — 1992
Bachelor of Science (B.S.), Marketing
Scott Mesrobian's Norstan Communications Experience March 1995 - March 2005
Job Quality Engineer at American Medical Systems
Industry Medical Devices
Experience
American Medical Systems April 2014 - Present
Medtronic November 2012 - November 2013
Beckman Coulter June 2012 - November 2012
Nonin Medical, Inc. November 2008 - January 2012
Boston Scientific CRM October 2005 - December 2007
Black Box Network Services April 2005 - October 2005
Norstan Communications March 1995 - March 2005
U.S. Army Information Systems Engineering Command December 1992 - March 1994
U.S. Army Information Systems Command February 1990 - December 1992
Skills
Engineering, Troubleshooting, Medical Devices, Telecommunications, Cross-functional Team..., Process Improvement, Quality Assurance, Electronics, Testing, Training, ISO 13485, Design of Experiments, Manufacturing, FDA, Quality System
Education
Minnesota State University, Mankato 1987 — 1989
Bachelor of Science, Electrical Engineering
American Medical Systems April 2014 - Present
Medtronic November 2012 - November 2013
Beckman Coulter June 2012 - November 2012
Nonin Medical, Inc. November 2008 - January 2012
Boston Scientific CRM October 2005 - December 2007
Black Box Network Services April 2005 - October 2005
Norstan Communications March 1995 - March 2005
U.S. Army Information Systems Engineering Command December 1992 - March 1994
U.S. Army Information Systems Command February 1990 - December 1992
Skills
Engineering, Troubleshooting, Medical Devices, Telecommunications, Cross-functional Team..., Process Improvement, Quality Assurance, Electronics, Testing, Training, ISO 13485, Design of Experiments, Manufacturing, FDA, Quality System
Education
Minnesota State University, Mankato 1987 — 1989
Bachelor of Science, Electrical Engineering
John Mitchell, CISSP's Norstan Communications Experience May 2003 - April 2005
Job Network Engineer Team Lead at Black Box Network Services
Industry Information Technology and Services
Experience
Black Box Network Services April 2009 - Present
Black Box Network Services April 2007 - April 2009
Black Box Network Services April 2005 - April 2007
Norstan Communications May 2003 - April 2005
Norstan Communications February 2001 - May 2003
Skills
Networking, Troubleshooting, Infrastructure, Cisco Technologies, Technical Support, Security, VoIP, IP, Network Security, Virtualization, Data Center, VMware, WAN, Servers, Telecommunications
Education
Boston University 2005 — 2007
M.S., Computer Information Systems Security
University of Wisconsin-Stout 1996 — 2000
B.S., Telecommunications
Black Box Network Services April 2009 - Present
Black Box Network Services April 2007 - April 2009
Black Box Network Services April 2005 - April 2007
Norstan Communications May 2003 - April 2005
Norstan Communications February 2001 - May 2003
Skills
Networking, Troubleshooting, Infrastructure, Cisco Technologies, Technical Support, Security, VoIP, IP, Network Security, Virtualization, Data Center, VMware, WAN, Servers, Telecommunications
Education
Boston University 2005 — 2007
M.S., Computer Information Systems Security
University of Wisconsin-Stout 1996 — 2000
B.S., Telecommunications
Douglas Wambo's Norstan Communications Experience 1993 - 2005
Job Engineer, telecom
Industry Leisure, Travel & Tourism
Experience
Wyndham Worldwide 2010 - Present
RCI (A Wyndham Company) May 2005 - May 2010
Norstan communications 1993 - 2005
Intellivoice Communications 1987 - 1993
Skills
Call Center, Telecommunications, Vendor Management, Call Centers, Integration, VoIP, Troubleshooting, Process Improvement, Contact Centers, Software Documentation, Disaster Recovery, System Administration, Team Leadership, Cloud Computing, Data Center, Telephony
Education
Purdue University
Wyndham Worldwide 2010 - Present
RCI (A Wyndham Company) May 2005 - May 2010
Norstan communications 1993 - 2005
Intellivoice Communications 1987 - 1993
Skills
Call Center, Telecommunications, Vendor Management, Call Centers, Integration, VoIP, Troubleshooting, Process Improvement, Contact Centers, Software Documentation, Disaster Recovery, System Administration, Team Leadership, Cloud Computing, Data Center, Telephony
Education
Purdue University
Kevin Sorenson's Norstan Communications Experience 2000 - 2001
Job Named Account Manager at Optiv Security
Industry Information Technology and Services
Experience
Optiv Inc February 2013 - Present
VMware January 2011 - January 2013
NetSPI December 2007 - January 2011
Symantec August 2001 - April 2007
Norstan Communications 2000 - 2001
Skills
Cloud Computing, Direct Sales, VMware, Consulting, Security, Professional Services, Storage, Pre-sales, Information Security, Leadership, Disaster Recovery, Network Security, Sales, Channel Partners, SaaS, Solution Selling
Education
Concordia College 1976 — 1978
Speech-Communication, Psychology
Optiv Inc February 2013 - Present
VMware January 2011 - January 2013
NetSPI December 2007 - January 2011
Symantec August 2001 - April 2007
Norstan Communications 2000 - 2001
Skills
Cloud Computing, Direct Sales, VMware, Consulting, Security, Professional Services, Storage, Pre-sales, Information Security, Leadership, Disaster Recovery, Network Security, Sales, Channel Partners, SaaS, Solution Selling
Education
Concordia College 1976 — 1978
Speech-Communication, Psychology
Ray Brons's Norstan Communications Experience 1991 - 2000
Job Senior Vice President of Sales at schooX
Industry Hospitality
Experience
schooX October 2014 - Present
HotSchedules July 2009 - September 2014
Red Book Connect July 2009 - September 2014
DelaGet, LLC April 2005 - February 2009
SPS Commerce April 2000 - April 2005
Norstan Communications 1991 - 2000
Norstan 1982 - 2000
Dataserv 1988 - 1991
Skills
Sales Management, Solution Selling, Customer Satisfaction, Strategic Planning, Team Building, Customer Relations, New Business Development, Account Management, Contract Negotiation, Team Leadership, Business Strategy, Coaching, Business Planning, Consultative Selling, Problem Solving, Strategy Development, Selling, Strategy, Direct Sales, Sales, Project Management, CRM, Lead Generation, Management, Customer Service, Enterprise Software, Business Development, Leadership, Start-ups, Training, Marketing, Budgets, Telecommunications, Income Statement, Sales Operations, B2B, Salesforce.com, Product Development, Sales Process, Program Management, Time Management, Forecasting, Cold Calling, Executive Management, Competitive Analysis, Cross-functional Team..., Product Management, P&L Management, Strategic Partnerships, Entrepreneurship
Education
Saint Mary's University of Minnesota 1990 — 1993
Bachelor of Science, Telecommunications
Other
Bachelor of Science, Telecommunications
schooX October 2014 - Present
HotSchedules July 2009 - September 2014
Red Book Connect July 2009 - September 2014
DelaGet, LLC April 2005 - February 2009
SPS Commerce April 2000 - April 2005
Norstan Communications 1991 - 2000
Norstan 1982 - 2000
Dataserv 1988 - 1991
Skills
Sales Management, Solution Selling, Customer Satisfaction, Strategic Planning, Team Building, Customer Relations, New Business Development, Account Management, Contract Negotiation, Team Leadership, Business Strategy, Coaching, Business Planning, Consultative Selling, Problem Solving, Strategy Development, Selling, Strategy, Direct Sales, Sales, Project Management, CRM, Lead Generation, Management, Customer Service, Enterprise Software, Business Development, Leadership, Start-ups, Training, Marketing, Budgets, Telecommunications, Income Statement, Sales Operations, B2B, Salesforce.com, Product Development, Sales Process, Program Management, Time Management, Forecasting, Cold Calling, Executive Management, Competitive Analysis, Cross-functional Team..., Product Management, P&L Management, Strategic Partnerships, Entrepreneurship
Education
Saint Mary's University of Minnesota 1990 — 1993
Bachelor of Science, Telecommunications
Other
Bachelor of Science, Telecommunications
Wesley R. Lonnquist, RCDD's Norstan Communications Experience 1978 - 1995
Job Registered Communications Distribution Designer (RCDD), Building Industry Consulting Service International (BICSI)
Industry Telecommunications
Experience
Gephart Low Voltage Systems August 2014 - Present
ABcom 2011 - February 2014
Accelerated Connections 2006 - 2011
Advantage Point Group February 2007 - March 2009
Guassman & Moore 2003 - 2006
Master Communications 1999 - 2003
Norstan Communications 1978 - 1995
Skills
Optical Fiber, Telecommunications, RCDD, Cabling, VoIP, Troubleshooting, Unified Communications, Fiber Optics, Data Center, Network Design, Cisco Technologies, Networking, Managed Services, Wireless Networking, IP, Vendor Management, Telephony, Account Management, Wireless, Security, Direct Sales, Project Planning, CCTV, Switches, T1, Solution Selling, Project Management, Contract Negotiation, Low Voltage, Structured Cabling, WAN, Video Conferencing, Call Centers, LAN-WAN, Access Control, Ethernet, Broadband, MPLS, Avaya, Telecommunications..., SIP, Co-location, Integration, Software Installation, Routers, Cloud Computing, System Deployment, Infrastructure, IP Cameras, IVR
Education
St. Cloud State University 1975 — 1976
Dakota County Technical College 1974 — 1975
Telecommunications
Gephart Low Voltage Systems August 2014 - Present
ABcom 2011 - February 2014
Accelerated Connections 2006 - 2011
Advantage Point Group February 2007 - March 2009
Guassman & Moore 2003 - 2006
Master Communications 1999 - 2003
Norstan Communications 1978 - 1995
Skills
Optical Fiber, Telecommunications, RCDD, Cabling, VoIP, Troubleshooting, Unified Communications, Fiber Optics, Data Center, Network Design, Cisco Technologies, Networking, Managed Services, Wireless Networking, IP, Vendor Management, Telephony, Account Management, Wireless, Security, Direct Sales, Project Planning, CCTV, Switches, T1, Solution Selling, Project Management, Contract Negotiation, Low Voltage, Structured Cabling, WAN, Video Conferencing, Call Centers, LAN-WAN, Access Control, Ethernet, Broadband, MPLS, Avaya, Telecommunications..., SIP, Co-location, Integration, Software Installation, Routers, Cloud Computing, System Deployment, Infrastructure, IP Cameras, IVR
Education
St. Cloud State University 1975 — 1976
Dakota County Technical College 1974 — 1975
Telecommunications
Daniel Topp's Norstan Communications Experience 1992 - 1999
Job Vice President of Sales at Techteriors
Industry Information Technology and Services
Experience
Techteriors December 2014 - Present
SKC Communications Products 2010 - November 2014
Bridge Business Partners LLC 2009 - 2010
Advanced Waste Services 2008 - 2009
Cross Telecom 2004 - 2008
Avaya 1999 - 2004
Norstan Communications 1992 - 1999
Skills
Sales, Customer Satisfaction, Unified Communications, Video Conferencing, Management
Education
Marquette University
B.S. in Business Administration, Marketing & Finance
Marquette University High School
Techteriors December 2014 - Present
SKC Communications Products 2010 - November 2014
Bridge Business Partners LLC 2009 - 2010
Advanced Waste Services 2008 - 2009
Cross Telecom 2004 - 2008
Avaya 1999 - 2004
Norstan Communications 1992 - 1999
Skills
Sales, Customer Satisfaction, Unified Communications, Video Conferencing, Management
Education
Marquette University
B.S. in Business Administration, Marketing & Finance
Marquette University High School
Elizabeth Smelter's Norstan Communications Experience February 1994 - July 1995
Job Telecommunications Analyst at CH Robinson
Industry Telecommunications
Experience
C.H. Robinson Worldwide January 2007 - Present
CH Robinson 2007 - Present
Entegris, INC 1996 - 2007
Nordic Track July 1995 - July 1996
Norstan Communications February 1994 - July 1995
College of Saint Catherine September 1990 - February 1994
Education
Saint Mary's University of Minnesota 1993 — 1998
Master of Science, Telecommunications
University of Minnesota Duluth 1985 — 1990
C.H. Robinson Worldwide January 2007 - Present
CH Robinson 2007 - Present
Entegris, INC 1996 - 2007
Nordic Track July 1995 - July 1996
Norstan Communications February 1994 - July 1995
College of Saint Catherine September 1990 - February 1994
Education
Saint Mary's University of Minnesota 1993 — 1998
Master of Science, Telecommunications
University of Minnesota Duluth 1985 — 1990
Robert Gorans's Norstan Communications Experience 1999 - 2000
Job Associate Dir at OptumInsight
Industry Information Technology and Services
Experience
OptumInsight April 2013 - Present
BI Worldwide July 2012 - April 2013
Bridgz Marketing Group February 2011 - July 2012
eLoyalty May 2007 - February 2011
Augeo Affinity Marketing 2006 - 2007
Interelate 2001 - 2006
Norstan Communications 1999 - 2000
Firepond 1994 - 1998
Skills
Analytics, Program Management, CRM, Business Intelligence, Vendor Management, Business Analysis, Management, Cross-functional Team..., Process Improvement, Database Marketing, Product Management, Business Development, Direct Marketing, IT Strategy, Business Strategy, Enterprise Software, Project Management, Integration, Data Warehousing, Leadership, Marketing
Education
Minnesota State University, Mankato 1990 — 1993
Bachelors in MIS
Minnesota State University, Mankato 1990 — 1993
Bachelor's degree, Management Information Systems, General
OptumInsight April 2013 - Present
BI Worldwide July 2012 - April 2013
Bridgz Marketing Group February 2011 - July 2012
eLoyalty May 2007 - February 2011
Augeo Affinity Marketing 2006 - 2007
Interelate 2001 - 2006
Norstan Communications 1999 - 2000
Firepond 1994 - 1998
Skills
Analytics, Program Management, CRM, Business Intelligence, Vendor Management, Business Analysis, Management, Cross-functional Team..., Process Improvement, Database Marketing, Product Management, Business Development, Direct Marketing, IT Strategy, Business Strategy, Enterprise Software, Project Management, Integration, Data Warehousing, Leadership, Marketing
Education
Minnesota State University, Mankato 1990 — 1993
Bachelors in MIS
Minnesota State University, Mankato 1990 — 1993
Bachelor's degree, Management Information Systems, General
Ghulam Jafferi's Norstan Communications Experience 1996 - 2000
Job Finance Manager, Business Planning and Consolidation Lead at 3M
Industry Computer Software
Experience
3M February 2014 - Present
3M July 2013 - January 2014
3M January 2013 - June 2013
3M January 2011 - January 2013
Sana Services Inc. January 2002 - January 2010
3M 2005 - 2009
Norstan Communications 1996 - 2000
Skills
Business Intelligence, SAP FICO, ERP, Business Analysis, SAP R/3, SAP, Business Process, SAP ERP, Integration, Microsoft SQL Server, SAP Implementation, Business Process Design, Data Warehousing, Requirements Analysis, Data Migration, Business Objects
Education
Central Michigan University 2011 — 2012
Master of Business Administration (M.B.A.), ERP Emphasis using SAP, 3.7+
Minnesota State University, Mankato 1987 — 1992
Bachelor of Science, Accounting and Finance
Ghulaman-e-Abbas 1972 — 1984
High School, Business/Commerce, General
3M February 2014 - Present
3M July 2013 - January 2014
3M January 2013 - June 2013
3M January 2011 - January 2013
Sana Services Inc. January 2002 - January 2010
3M 2005 - 2009
Norstan Communications 1996 - 2000
Skills
Business Intelligence, SAP FICO, ERP, Business Analysis, SAP R/3, SAP, Business Process, SAP ERP, Integration, Microsoft SQL Server, SAP Implementation, Business Process Design, Data Warehousing, Requirements Analysis, Data Migration, Business Objects
Education
Central Michigan University 2011 — 2012
Master of Business Administration (M.B.A.), ERP Emphasis using SAP, 3.7+
Minnesota State University, Mankato 1987 — 1992
Bachelor of Science, Accounting and Finance
Ghulaman-e-Abbas 1972 — 1984
High School, Business/Commerce, General
Mike Dolphin's Norstan Communications Experience March 1994 - November 2000
Job Insurance Advisor and Investment Representative at Broker Dealer Financial Services Corp.
Industry Financial Services
Experience
Broker Dealer Financial Services Corp. February 2015 - Present
Pathway Financial Solutions July 2014 - Present
New York Life Insurance Company September 2012 - July 2014
Black Box Network Services April 2007 - September 2012
Norstan Communications March 1994 - November 2000
Skills
Direct Sales, Account Management, Solution Selling, Sales Process, Financial Solutions, Retirement Planning, Business Continuity...
Education
Colorado State University 1983 — 1987
BA, Economics
Dowling
Broker Dealer Financial Services Corp. February 2015 - Present
Pathway Financial Solutions July 2014 - Present
New York Life Insurance Company September 2012 - July 2014
Black Box Network Services April 2007 - September 2012
Norstan Communications March 1994 - November 2000
Skills
Direct Sales, Account Management, Solution Selling, Sales Process, Financial Solutions, Retirement Planning, Business Continuity...
Education
Colorado State University 1983 — 1987
BA, Economics
Dowling
William Rissler's Norstan Communications Experience 1990 - 1996
Job Volunteer
Industry Nonprofit Organization Management
Experience
Kindway October 2010 - October 2011
NEC Unified Solutions January 2004 - April 2007
NEC Unified Solutions March 2001 - December 2003
Norstan Communications 1990 - 1996
Education
Bowling Green State University 1979 — 1981
MBA
The Ohio State University 1965 — 1969
BS, Marketing
Kindway October 2010 - October 2011
NEC Unified Solutions January 2004 - April 2007
NEC Unified Solutions March 2001 - December 2003
Norstan Communications 1990 - 1996
Education
Bowling Green State University 1979 — 1981
MBA
The Ohio State University 1965 — 1969
BS, Marketing
Julie Bean PMP, ITIL v3's Norstan Communications Experience January 1997 - September 1998
Job IT Director Program Management Enterprise PMO
Industry Leisure, Travel & Tourism
Experience
Hertz June 2015 - Present
Hertz June 2013 - Present
Dollar Thrifty Automotive Group August 2009 - May 2013
Dollar Thrifty Automotive August 2009 - January 2012
InfoLogix October 2006 - August 2009
Dollar Thrifty Automotive Group 2003 - 2006
WCG 1999 - 2002
Commercial Financial Services September 1998 - June 1999
Norstan Communications January 1997 - September 1998
Pacificare of Oklahoma July 1993 - January 1997
Skills
Vendor Management, IT Strategy, Process Improvement, Project Management, Program Management, ITIL v3 Foundations..., ITIL, Operations Management, Analysis, Business Development, SDLC, Enterprise Software, Leadership, Service Delivery, CRM, Account Management, Team Building, IT Outsourcing, Data Center, Telecommunications, Disaster Recovery, Governance, Team Leadership, Customer Service, Strategy, Human Resources, Outsourcing, Visio, Integration, PMP, SharePoint, Management, IT Service Management, Project Planning, Change Management, Security, Business Intelligence, IT Management, Business Process..., Business Process, Requirements Analysis, Software Project..., Cross-functional Team...
Education
Hewlett Packard 2012 — 2012
ITIL V3 Foundation Certified
Oklahoma State University 2000 — 2003
Marketing
Tulsa Community College 1987 — 1989
Associate Degree in Art, Humanities
Hertz June 2015 - Present
Hertz June 2013 - Present
Dollar Thrifty Automotive Group August 2009 - May 2013
Dollar Thrifty Automotive August 2009 - January 2012
InfoLogix October 2006 - August 2009
Dollar Thrifty Automotive Group 2003 - 2006
WCG 1999 - 2002
Commercial Financial Services September 1998 - June 1999
Norstan Communications January 1997 - September 1998
Pacificare of Oklahoma July 1993 - January 1997
Skills
Vendor Management, IT Strategy, Process Improvement, Project Management, Program Management, ITIL v3 Foundations..., ITIL, Operations Management, Analysis, Business Development, SDLC, Enterprise Software, Leadership, Service Delivery, CRM, Account Management, Team Building, IT Outsourcing, Data Center, Telecommunications, Disaster Recovery, Governance, Team Leadership, Customer Service, Strategy, Human Resources, Outsourcing, Visio, Integration, PMP, SharePoint, Management, IT Service Management, Project Planning, Change Management, Security, Business Intelligence, IT Management, Business Process..., Business Process, Requirements Analysis, Software Project..., Cross-functional Team...
Education
Hewlett Packard 2012 — 2012
ITIL V3 Foundation Certified
Oklahoma State University 2000 — 2003
Marketing
Tulsa Community College 1987 — 1989
Associate Degree in Art, Humanities
Nelson Imamura's Norstan Communications Experience 1998 - Present
Job Senior Manager at Black Box Network Services
Industry Telecommunications
Experience
Black Box Network Services September 1998 - Present
Black Box Network Services (Norstan Communications) 1998 - Present
Norstan Communications 1998 - Present
Norstan Communications (Black Box) 1998 - Present
Norstan 1998 - 2008
Norstan, Inc. (now Black Box Network Services) 1998 - 2005
Skills
VoIP, ACD, Telephony, Unified Communications, Siemens HiPath, SIP Trunking, IVR, Call Center, CTI, Managed Services, IP, TDM, SIP, Contact Centers, Telecommunications, Wireless, Siemens OpenScape..., Siemens Telephony, AVST
Education
University of Oregon 1980 — 1982
El Camino College and University of Oregon
Black Box Network Services September 1998 - Present
Black Box Network Services (Norstan Communications) 1998 - Present
Norstan Communications 1998 - Present
Norstan Communications (Black Box) 1998 - Present
Norstan 1998 - 2008
Norstan, Inc. (now Black Box Network Services) 1998 - 2005
Skills
VoIP, ACD, Telephony, Unified Communications, Siemens HiPath, SIP Trunking, IVR, Call Center, CTI, Managed Services, IP, TDM, SIP, Contact Centers, Telecommunications, Wireless, Siemens OpenScape..., Siemens Telephony, AVST
Education
University of Oregon 1980 — 1982
El Camino College and University of Oregon
Liz Shumaker's Norstan Communications Experience 1996 - 1998
Job Account Executive at YRC Freight
Industry Telecommunications
Experience
YRC Freight August 2015 - Present
Contingent Network Services November 2013 - May 2015
Contingent Network Services July 2011 - November 2013
Contingent Network Services January 2011 - July 2011
One Source Mobile February 2004 - June 2011
Norstan Communications 1996 - 1998
Skills
Project Management, Leadership, PMP, Process Improvement, Managed Services, Telecommunications, Wireless, Vendor Management, Program Management, Unified Communications, Cloud Computing, New Business Development, VoIP, Solution Selling, Data Center, Team Leadership, Management, Customer Service, Sales
Education
California State University-Hayward 1986 — 1989
Bachelor of Arts (BA), Human Development and Family Studies, General Minor Business Marketing
YRC Freight August 2015 - Present
Contingent Network Services November 2013 - May 2015
Contingent Network Services July 2011 - November 2013
Contingent Network Services January 2011 - July 2011
One Source Mobile February 2004 - June 2011
Norstan Communications 1996 - 1998
Skills
Project Management, Leadership, PMP, Process Improvement, Managed Services, Telecommunications, Wireless, Vendor Management, Program Management, Unified Communications, Cloud Computing, New Business Development, VoIP, Solution Selling, Data Center, Team Leadership, Management, Customer Service, Sales
Education
California State University-Hayward 1986 — 1989
Bachelor of Arts (BA), Human Development and Family Studies, General Minor Business Marketing
Scott LaBoda's Norstan Communications Experience 1989 - 2000
Job National Account Representative at PeopleNet
Industry Transportation/Trucking/Railroad
Experience
PeopleNet December 2005 - Present
Applegate Supply 2004 - 2005
VCS - Virtual Collaborative Solutions 2003 - 2004
Oxboro Medical 2000 - 2002
Norstan Communications 1989 - 2000
Nortel 1980 - 1989
Skills
New Business Development, Solution Selling, Direct Sales, Account Management, Telecommunications, Negotiation, Strategy, Customer Service, Sales Management, Selling, Sales Operations, Customer Satisfaction, Sales Process, Cold Calling, Sales, Team Building, Management
Education
Saint Mary's University of Minnesota 1997 — 2000
MS, Telecommunications
University of Saint Thomas 1980 — 1988
BA, Business-Accounting
PeopleNet December 2005 - Present
Applegate Supply 2004 - 2005
VCS - Virtual Collaborative Solutions 2003 - 2004
Oxboro Medical 2000 - 2002
Norstan Communications 1989 - 2000
Nortel 1980 - 1989
Skills
New Business Development, Solution Selling, Direct Sales, Account Management, Telecommunications, Negotiation, Strategy, Customer Service, Sales Management, Selling, Sales Operations, Customer Satisfaction, Sales Process, Cold Calling, Sales, Team Building, Management
Education
Saint Mary's University of Minnesota 1997 — 2000
MS, Telecommunications
University of Saint Thomas 1980 — 1988
BA, Business-Accounting
Wade Shores's Norstan Communications Experience August 1996 - May 2001
Job Senior Engineer
Industry Information Technology and Services
Experience
Target May 2001 - Present
Trollhaugen Winter Recreation September 2001 - Present
Norstan Communications August 1996 - May 2001
NordicTrack 1991 - 1996
Skills
Training, Call Center, Enterprise Software, Call Centers, Telephony, Telecommunications, Networking, Data Center, Team Leadership, Analysis, Business Intelligence, Cisco Technologies, Switches, Leadership, Windows Server, Product Development, VoIP
Education
Hamline University 1986 — 1991
BA, East Asian Studies/Economics
Tunghai University 1989 — 1990
Target May 2001 - Present
Trollhaugen Winter Recreation September 2001 - Present
Norstan Communications August 1996 - May 2001
NordicTrack 1991 - 1996
Skills
Training, Call Center, Enterprise Software, Call Centers, Telephony, Telecommunications, Networking, Data Center, Team Leadership, Analysis, Business Intelligence, Cisco Technologies, Switches, Leadership, Windows Server, Product Development, VoIP
Education
Hamline University 1986 — 1991
BA, East Asian Studies/Economics
Tunghai University 1989 — 1990
Jay Durbin's Norstan Communications Experience 1981 - 1997
Job Technical Support Services Coordinator at ISD 279
Industry Telecommunications
Experience
Osseo Area Schools, ISD 279 March 2010 - Present
Comm-Works September 2008 - August 2009
Comm-Works July 2007 - September 2008
Comm-Works November 2006 - July 2007
Comm-Works October 2005 - November 2006
Black Box Network Services October 2003 - October 2005
Time Warner Telecom June 2002 - October 2003
Wayport September 1999 - January 2001
MCI August 1997 - October 1999
Norstan Communications 1981 - 1997
Skills
Project Planning, Process Improvement, Team Building, Business Development, Project Management, Human Resources, Change Management, Business Process..., Troubleshooting, Telecommunications, Management, Sales, Leadership, Account Management, Sales Operations, Employee Relations, Customer Satisfaction
Education
University of Wisconsin-Eau Claire 1976 — 1979
Bachelors, Accounting
St. Cloud State University
Osseo Area Schools, ISD 279 March 2010 - Present
Comm-Works September 2008 - August 2009
Comm-Works July 2007 - September 2008
Comm-Works November 2006 - July 2007
Comm-Works October 2005 - November 2006
Black Box Network Services October 2003 - October 2005
Time Warner Telecom June 2002 - October 2003
Wayport September 1999 - January 2001
MCI August 1997 - October 1999
Norstan Communications 1981 - 1997
Skills
Project Planning, Process Improvement, Team Building, Business Development, Project Management, Human Resources, Change Management, Business Process..., Troubleshooting, Telecommunications, Management, Sales, Leadership, Account Management, Sales Operations, Employee Relations, Customer Satisfaction
Education
University of Wisconsin-Eau Claire 1976 — 1979
Bachelors, Accounting
St. Cloud State University
Bill Giaimo's Norstan Communications Experience 1989 - 2001
Job Network Engineer at AAA East Central
Industry Information Technology and Services
Experience
AAA East Central July 2001 - Present
Norstan Communications 1989 - 2001
Skills
Cisco, Troubleshooting, Windows
Education
Lakeland Community College 1984 — 1987
associate, Electronic Engineering
AAA East Central July 2001 - Present
Norstan Communications 1989 - 2001
Skills
Cisco, Troubleshooting, Windows
Education
Lakeland Community College 1984 — 1987
associate, Electronic Engineering
Alan Werner's Norstan Communications Experience February 1983 - October 1997
Job Vice President of Sales & Marketing at Real Colors & National Curriculum & Training Institute
Industry Professional Training & Coaching
Experience
National Curriculum & Training Institute 1997 - Present
Norstan Communications February 1983 - October 1997
Control Data Corporation December 1978 - February 1983
Electronic Data Systems May 1977 - December 1978
Skills
Customer Relations, Government, Team Building, Leadership Development, Customer Service, Training, Sales Operations, Sales Management, Staff Development, Negotiation, CRM, Team Leadership, Coaching, Public Speaking, Conflict Resolution, Marketing, Management, Event Planning, Teaching, Budgets, Selling, Sales, Direct Sales, Leadership, Strategic Planning, Account Management, Organizational..., Recruiting, Business Development, New Business Development, Strategy, Program Management
Education
Arizona State University 1973 — 1977
B.S., Business
National Curriculum & Training Institute 1997 - Present
Norstan Communications February 1983 - October 1997
Control Data Corporation December 1978 - February 1983
Electronic Data Systems May 1977 - December 1978
Skills
Customer Relations, Government, Team Building, Leadership Development, Customer Service, Training, Sales Operations, Sales Management, Staff Development, Negotiation, CRM, Team Leadership, Coaching, Public Speaking, Conflict Resolution, Marketing, Management, Event Planning, Teaching, Budgets, Selling, Sales, Direct Sales, Leadership, Strategic Planning, Account Management, Organizational..., Recruiting, Business Development, New Business Development, Strategy, Program Management
Education
Arizona State University 1973 — 1977
B.S., Business
Jeannie Morris's Norstan Communications Experience 1998 - 2001
Job Key Account Manager at Xtralis
Industry Construction
Experience
Xtralis October 2011 - Present
United Technologies May 2009 - October 2011
Kidde Fire Fighting (A UTC Fire & Security Company) September 2008 - May 2009
Honeywell December 2005 - August 2008
Copperstate Technologies 2001 - 2005
Norstan Communications 1998 - 2001
Education
Arizona State University 1990 — 1995
B.S., Finance
Xtralis October 2011 - Present
United Technologies May 2009 - October 2011
Kidde Fire Fighting (A UTC Fire & Security Company) September 2008 - May 2009
Honeywell December 2005 - August 2008
Copperstate Technologies 2001 - 2005
Norstan Communications 1998 - 2001
Education
Arizona State University 1990 — 1995
B.S., Finance
Ken Kuller's Norstan Communications Experience February 1995 - December 1999
Job BIOVIA Sr. Account Manager at Dassault Systèmes
Industry Computer Software
Experience
Dassault Systèmes May 2014 - Present
Accelrys January 2014 - April 2014
Kuller Consultancy Group LLC December 2011 - January 2014
LabVantage Solutions January 2004 - December 2011
LabVantage Solutions December 1999 - December 2003
Norstan Communications February 1995 - December 1999
Lanier Worldwide 1986 - 1996
Skills
Consultative Selling, Account Management, Enterprise Software, Solution Selling, New Business Development, Selling, Sales Operations, Management, Salesforce.com, Sales Management, Direct Sales, Product Management, Process Improvement, Product Development, Project Management, Sales Process, Business Development, Leadership, Sales, Customer Satisfaction, Key Account Management, P&L Management, Product Marketing, Cross-functional Team..., SaaS, Strategy, CRM, Lead Generation, B2B, Professional Services, Start-ups, Contract Negotiation, Sales Presentations, Business Intelligence
Education
Ohio University 1981 — 1985
BBA, Marketing, Political Science concentration
Ohio University
Dassault Systèmes May 2014 - Present
Accelrys January 2014 - April 2014
Kuller Consultancy Group LLC December 2011 - January 2014
LabVantage Solutions January 2004 - December 2011
LabVantage Solutions December 1999 - December 2003
Norstan Communications February 1995 - December 1999
Lanier Worldwide 1986 - 1996
Skills
Consultative Selling, Account Management, Enterprise Software, Solution Selling, New Business Development, Selling, Sales Operations, Management, Salesforce.com, Sales Management, Direct Sales, Product Management, Process Improvement, Product Development, Project Management, Sales Process, Business Development, Leadership, Sales, Customer Satisfaction, Key Account Management, P&L Management, Product Marketing, Cross-functional Team..., SaaS, Strategy, CRM, Lead Generation, B2B, Professional Services, Start-ups, Contract Negotiation, Sales Presentations, Business Intelligence
Education
Ohio University 1981 — 1985
BBA, Marketing, Political Science concentration
Ohio University
Kim Johnson's Norstan Communications Experience May 1997 - December 1999
Job Project Coordinator at MP Nexlevel, LLC
Industry Utilities
Experience
MP Nexlevel, LLC July 2013 - Present
Anderson Trucking Service September 2009 - July 2013
Marco December 2008 - September 2009
Wilsons Leather July 2005 - July 2008
Fulfillment Systems, Inc. December 1999 - July 2005
Norstan Communications May 1997 - December 1999
Norstan 1991 - 1999
Skills
Cisco Technologies, Call Centers, Cisco Call Manager, Customer Satisfaction, Telecommunications, VoIP, Networking, Avaya, Call Center, Network Design, IVR, Project Management, Contact Centers, Cabling, Telephony, Voice Mail, Wireless, Managed Services, Troubleshooting, Software Installation, Unified Communications, Project Planning, Video Conferencing, WAN, T1, LAN-WAN, Switches, Management
Education
North Hennepin Community College 1993 — 1995
AS, Business Administration
Saint Mary's University of Minnesota
Telecommunications Management
MP Nexlevel, LLC July 2013 - Present
Anderson Trucking Service September 2009 - July 2013
Marco December 2008 - September 2009
Wilsons Leather July 2005 - July 2008
Fulfillment Systems, Inc. December 1999 - July 2005
Norstan Communications May 1997 - December 1999
Norstan 1991 - 1999
Skills
Cisco Technologies, Call Centers, Cisco Call Manager, Customer Satisfaction, Telecommunications, VoIP, Networking, Avaya, Call Center, Network Design, IVR, Project Management, Contact Centers, Cabling, Telephony, Voice Mail, Wireless, Managed Services, Troubleshooting, Software Installation, Unified Communications, Project Planning, Video Conferencing, WAN, T1, LAN-WAN, Switches, Management
Education
North Hennepin Community College 1993 — 1995
AS, Business Administration
Saint Mary's University of Minnesota
Telecommunications Management
Bill Musik's Norstan Communications Experience 1996 - 1999
Job Federal Government
Industry Government Administration
Experience
NA September 2010 - February 2011
Dish Network November 2008 - October 2009
Shared Technologies October 1999 - August 2008
Norstan February 1995 - September 1999
Norstan Communications 1996 - 1999
Siemens Information Systems Ltd February 1990 - February 1995
Siemens/Tel Plus Communications Company 1980 - 1995
TelPlus International 1979 - May 1985
Skills
Semi Retired, Sales, VoIP, Network Design
Education
Gateway Community College 1998 — 2008
CCNA/MCP, Microsoft and Cisco
Erie Community College 1968 — 1970
Chemical Technology
NA September 2010 - February 2011
Dish Network November 2008 - October 2009
Shared Technologies October 1999 - August 2008
Norstan February 1995 - September 1999
Norstan Communications 1996 - 1999
Siemens Information Systems Ltd February 1990 - February 1995
Siemens/Tel Plus Communications Company 1980 - 1995
TelPlus International 1979 - May 1985
Skills
Semi Retired, Sales, VoIP, Network Design
Education
Gateway Community College 1998 — 2008
CCNA/MCP, Microsoft and Cisco
Erie Community College 1968 — 1970
Chemical Technology
Nancy Spangrud's Norstan Communications Experience November 1983 - November 1993
Job Manager/Owner Jessen Media
Industry Consumer Goods
Experience
Jessen Media January 2004 - Present
Interalia May 1998 - October 2003
Indepedent Consultant November 1993 - April 1998
Norstan Communications November 1983 - November 1993
Education
St. Norbert College
BA Communications
Jessen Media January 2004 - Present
Interalia May 1998 - October 2003
Indepedent Consultant November 1993 - April 1998
Norstan Communications November 1983 - November 1993
Education
St. Norbert College
BA Communications
Corey Schaeffer's Norstan Communications Experience March 2002 - October 2004
Job Director of Unified Communications and Data Center Sales
Industry Information Technology and Services
Experience
Sycom Technologies May 2010 - Present
Packet360 October 2007 - May 2010
IPcelerate January 2005 - November 2007
Norstan Communications March 2002 - October 2004
Cisco Systems January 1999 - December 2001
Education
Penn State University 1990 — 1992
Business Administration
Shippensburg University of Pennsylvania 1988 — 1990
Business/History
Sycom Technologies May 2010 - Present
Packet360 October 2007 - May 2010
IPcelerate January 2005 - November 2007
Norstan Communications March 2002 - October 2004
Cisco Systems January 1999 - December 2001
Education
Penn State University 1990 — 1992
Business Administration
Shippensburg University of Pennsylvania 1988 — 1990
Business/History
Jon Nordos's Norstan Communications Experience 1993 - 2002
Job IT Support Specialist at St Cloud State University
Industry Events Services
Experience
St. Cloud State University January 2014 - Present
edgPRODUCTIONS July 2013 - December 2013
PSAV June 2011 - June 2013
Creative Concepts & Special Events February 2002 - June 2011
Norstan Communications 1993 - 2002
Skills
Corporate Events, Hospitality, Projection, Event Planning, Meeting Planning, Hotels, Trade Shows, AV, Hospitality Industry, Hospitality Management, Catering, Convention Services, Event Management, Live Events, Parties, Weddings, Sales, Social Media Marketing, Sound, Incentives, Private Events, Wedding Planning, Management, Video, Budgets, Entertainment, Projectors, Stage Lighting, Festivals, Production Managment
Education
St. Cloud State University 2013 — 2017
Bachelor of Science (B.S.), Management Information Systems and Services
St. Cloud State University January 2014 - Present
edgPRODUCTIONS July 2013 - December 2013
PSAV June 2011 - June 2013
Creative Concepts & Special Events February 2002 - June 2011
Norstan Communications 1993 - 2002
Skills
Corporate Events, Hospitality, Projection, Event Planning, Meeting Planning, Hotels, Trade Shows, AV, Hospitality Industry, Hospitality Management, Catering, Convention Services, Event Management, Live Events, Parties, Weddings, Sales, Social Media Marketing, Sound, Incentives, Private Events, Wedding Planning, Management, Video, Budgets, Entertainment, Projectors, Stage Lighting, Festivals, Production Managment
Education
St. Cloud State University 2013 — 2017
Bachelor of Science (B.S.), Management Information Systems and Services
Karen Valerio's Norstan Communications Experience 1999 - 2000
Job Director of Program Management at UnitedHealth Group
Industry Health, Wellness and Fitness
Experience
UnitedHealthcare May 2006 - Present
UnitedHealthcare May 2004 - April 2006
Norstan Communications (Black Box) 2000 - 2004
Norstan Communications 1999 - 2000
Norstan Communications 1992 - 1999
Drake Training 1990 - 1992
MCI 1977 - 1990
Skills
Cross-functional Team..., Program Management, Vendor Management, Strategy, Leadership, Management, Process Improvement, Account Management, Business Development, Strategic Planning, Training, Product Management, Sales Operations
Education
Concordia University-St. Paul
B.A., Marketing
UnitedHealthcare May 2006 - Present
UnitedHealthcare May 2004 - April 2006
Norstan Communications (Black Box) 2000 - 2004
Norstan Communications 1999 - 2000
Norstan Communications 1992 - 1999
Drake Training 1990 - 1992
MCI 1977 - 1990
Skills
Cross-functional Team..., Program Management, Vendor Management, Strategy, Leadership, Management, Process Improvement, Account Management, Business Development, Strategic Planning, Training, Product Management, Sales Operations
Education
Concordia University-St. Paul
B.A., Marketing
Mary Frances Dahl's Norstan Communications Experience 2001 - 2003
Job Business Process Analyst at Integra Telecom
Industry Telecommunications
Experience
Integra Telecom September 2012 - Present
Integra Telecom April 2010 - Present
Integra Telecom February 2009 - April 2010
Cypress Communications February 2006 - December 2008
Frontrunner Network Systems March 2004 - February 2006
ChaseCom February 2003 - February 2004
Norstan Communications 2001 - 2003
PricewaterhouseCoopers 2000 - 2001
TIE Communications 1987 - 2000
Skills
Telecommunications, VoIP, Customer Service, Managed Services, Account Management, Unified Communications, Strategy, Call Centers, Call Center, CRM, Switches, Troubleshooting, Co-location, Wireless, Fiber Optics, Process Improvement, Networking, IP, Customer Experience, LAN-WAN, SIP, MPLS, Vendor Management, DSL, Ethernet, Cisco Technologies, Cloud Computing, Telephony, Integration, Product Management, Solution Selling, B2B, Data Center, Direct Sales, Customer Retention, Avaya, Network Design, Metro Ethernet, IVR, Routers, Analysis, Optical Fiber, Product Development, WAN, SIP Trunking, Broadband, T1, Business Process, Salesforce.com, SaaS
Education
University of Saint Thomas 1990 — 1992
Graduate studies in Business Measurement and Applied Statistics
University of St. Thomas 1979 — 1984
BA, Secondary Ed - SS
The College of St. Scholastica 1978 — 1979
Music
Integra Telecom September 2012 - Present
Integra Telecom April 2010 - Present
Integra Telecom February 2009 - April 2010
Cypress Communications February 2006 - December 2008
Frontrunner Network Systems March 2004 - February 2006
ChaseCom February 2003 - February 2004
Norstan Communications 2001 - 2003
PricewaterhouseCoopers 2000 - 2001
TIE Communications 1987 - 2000
Skills
Telecommunications, VoIP, Customer Service, Managed Services, Account Management, Unified Communications, Strategy, Call Centers, Call Center, CRM, Switches, Troubleshooting, Co-location, Wireless, Fiber Optics, Process Improvement, Networking, IP, Customer Experience, LAN-WAN, SIP, MPLS, Vendor Management, DSL, Ethernet, Cisco Technologies, Cloud Computing, Telephony, Integration, Product Management, Solution Selling, B2B, Data Center, Direct Sales, Customer Retention, Avaya, Network Design, Metro Ethernet, IVR, Routers, Analysis, Optical Fiber, Product Development, WAN, SIP Trunking, Broadband, T1, Business Process, Salesforce.com, SaaS
Education
University of Saint Thomas 1990 — 1992
Graduate studies in Business Measurement and Applied Statistics
University of St. Thomas 1979 — 1984
BA, Secondary Ed - SS
The College of St. Scholastica 1978 — 1979
Music
Linda Paul's Norstan Communications Experience August 1992 - September 2002
Job Product Support Anayst at Lorton Data, Inc.
Industry Information Technology and Services
Experience
Lorton Data, Inc. October 2014 - Present
InSite Software Solutions April 2009 - August 2014
Key Systems North America July 2005 - February 2009
Norstan Communications August 1992 - September 2002
Skills
Business Analysis, Testing, Software Documentation, Process Improvement, Call Centers, Integration, Microsoft SQL Server, System Administration, SharePoint, Training, Troubleshooting, Vendor Management, Team Leadership, Technical Support, Management
Education
Saint Mary's University of Minnesota 2000 — 2002
BS, Telecommunications, HR, Project Mgmt
Lorton Data, Inc. October 2014 - Present
InSite Software Solutions April 2009 - August 2014
Key Systems North America July 2005 - February 2009
Norstan Communications August 1992 - September 2002
Skills
Business Analysis, Testing, Software Documentation, Process Improvement, Call Centers, Integration, Microsoft SQL Server, System Administration, SharePoint, Training, Troubleshooting, Vendor Management, Team Leadership, Technical Support, Management
Education
Saint Mary's University of Minnesota 2000 — 2002
BS, Telecommunications, HR, Project Mgmt
Duaine Morphew's Norstan Communications Experience 1990 - 1998
Job Dir. Solutions Engineering Optum(TM) Omni Communication Suite
Industry Telecommunications
Experience
OPTUM-United Health Group February 2015 - Present
Independant Consultant April 2009 - February 2015
Convergys 2005 - 2009
American Business Communication, Inc. 2003 - 2005
Self-employed 2001 - 2003
Lightning Rod Software 1999 - 2001
Norstan Communications 1990 - 1998
Norstan 1979 - 1985
Skills
Contact Centers, Strategy, CRM, Pre-sales, Product Management, Strategic Planning, Sales, Telecommunications, Enterprise Software, Contract Negotiation, IVR, VoIP, Unified Communications, Integration, Training, Troubleshooting, Requirements Analysis, Start-ups, SaaS, Solution Selling, Call Centers, Management, Vendor Management, Project Management, Cloud Computing, Managed Services, Strategic Partnerships, Wireless
Education
Bemidji State University 1972 — 1976
BS
OPTUM-United Health Group February 2015 - Present
Independant Consultant April 2009 - February 2015
Convergys 2005 - 2009
American Business Communication, Inc. 2003 - 2005
Self-employed 2001 - 2003
Lightning Rod Software 1999 - 2001
Norstan Communications 1990 - 1998
Norstan 1979 - 1985
Skills
Contact Centers, Strategy, CRM, Pre-sales, Product Management, Strategic Planning, Sales, Telecommunications, Enterprise Software, Contract Negotiation, IVR, VoIP, Unified Communications, Integration, Training, Troubleshooting, Requirements Analysis, Start-ups, SaaS, Solution Selling, Call Centers, Management, Vendor Management, Project Management, Cloud Computing, Managed Services, Strategic Partnerships, Wireless
Education
Bemidji State University 1972 — 1976
BS
Sean Law's Norstan Communications Experience June 1996 - January 1999
Job Unified Communications Engineer
Industry Telecommunications
Experience
Verizon Enterprise Solutions March 2012 - Present
CDW May 2011 - March 2012
University Hospitals of Cleveland January 1999 - July 2011
Norstan Communications June 1996 - January 1999
Skills
Active Directory, System Administration, CCNA, Telephony, Telecommunications, Troubleshooting, Unified Communications, VoIP, Windows Server, Cisco Call Manager, Cisco Technologies, Cisco Wireless, Enterprise Software, IP, Gateway, Integration, Leadership, Management, Networking, Project Management, Routers, Change Management, Switches, IPCC Express, Security, Software Documentation, Unity Express, Virtualization, Call Manager Express, Disaster Recovery
Education
University of Toledo 1990 — 1992
Business Administration and Management, General
Central State University 1986 — 1988
Business Administration and Management, General
Cuyahoga Community College
Associate of Arts
Verizon Enterprise Solutions March 2012 - Present
CDW May 2011 - March 2012
University Hospitals of Cleveland January 1999 - July 2011
Norstan Communications June 1996 - January 1999
Skills
Active Directory, System Administration, CCNA, Telephony, Telecommunications, Troubleshooting, Unified Communications, VoIP, Windows Server, Cisco Call Manager, Cisco Technologies, Cisco Wireless, Enterprise Software, IP, Gateway, Integration, Leadership, Management, Networking, Project Management, Routers, Change Management, Switches, IPCC Express, Security, Software Documentation, Unity Express, Virtualization, Call Manager Express, Disaster Recovery
Education
University of Toledo 1990 — 1992
Business Administration and Management, General
Central State University 1986 — 1988
Business Administration and Management, General
Cuyahoga Community College
Associate of Arts
Albert Meyer's Norstan Communications Experience December 1999 - March 2004
Job Solutions Engineer at Strategic Products and Services
Industry Telecommunications
Experience
Strategic Products and Services (SPS) March 2010 - Present
Citizens Financial Group February 2004 - August 2009
Charter One Bank March 2004 - February 2005
Norstan Communications December 1999 - March 2004
Skills
Call Logging, Call Center, Call Accounting, Telephony, Avaya, ACD, Telecommunications, VoIP, Unified Communications, Troubleshooting, Cisco Technologies, SIP, Call Centers, Networking, IP, LAN-WAN, Wireless, Switches, T1, SaaS, Routers, Voice Mail, Contact Centers, Project Management, Vendor Management, Integration, Customer Experience, Customer Satisfaction, Visio, CTI, Managed Services, IVR, Video Conferencing, MPLS, Avaya Technologies, Technical Support
Education
Lakeland Community College 1993 — 1993
Associates of Applied Sciences, Criminal Justice
Baldwin Wallace University 1980 — 1985
BA, Political Science
Strategic Products and Services (SPS) March 2010 - Present
Citizens Financial Group February 2004 - August 2009
Charter One Bank March 2004 - February 2005
Norstan Communications December 1999 - March 2004
Skills
Call Logging, Call Center, Call Accounting, Telephony, Avaya, ACD, Telecommunications, VoIP, Unified Communications, Troubleshooting, Cisco Technologies, SIP, Call Centers, Networking, IP, LAN-WAN, Wireless, Switches, T1, SaaS, Routers, Voice Mail, Contact Centers, Project Management, Vendor Management, Integration, Customer Experience, Customer Satisfaction, Visio, CTI, Managed Services, IVR, Video Conferencing, MPLS, Avaya Technologies, Technical Support
Education
Lakeland Community College 1993 — 1993
Associates of Applied Sciences, Criminal Justice
Baldwin Wallace University 1980 — 1985
BA, Political Science
Nanci Gonyea's Norstan Communications Experience April 1997 - March 1999
Job Business Systems Consultant
Industry Management Consulting
Experience
Wells Fargo January 2015 - Present
CenturyLink August 2012 - Present
Accenture Technology Solutions 2008 - Present
Accenture January 2008 - February 2012
Black Box Network Services 2012 - 2012
AT&T September 2002 - January 2008
Accenture March 1999 - September 2002
Norstan Communications April 1997 - March 1999
Norstan Communications April 1997 - March 1999
State of Arizona June 1990 - April 1997
Skills
Telecommunications, Project Management, Software Documentation, Vendor Management, Security, Program Management, VoIP, Change Management, Business Analysis, Data Center, CRM, Switches, Integration, Process Improvement, IT Management, Outsourcing, Hardware, Unix, Managed Services, Training, Databases, SDLC, Disaster Recovery, Technical Support, PMO, Visio, PMP, Telephony, SharePoint, Invoicing, Unified Communications, Wireless, Cisco Technologies, ACD, Project Delivery, Customer Satisfaction, Project Planning, IT Strategy, RFP, Resource Management, Business Process..., Call Center, MPLS, Project Portfolio..., Business Intelligence, Software Project..., Requirements Analysis, Requirements Gathering, Business Process, Call Centers
Education
North Central University 1975 — 1977
Music and Sign Language
morgan park high school 1971 — 1974
yes, general
AT&T on line
AT&T on line
Glendale Community College
Glendale Community College
Mott Community College
Mott Community College
Wells Fargo January 2015 - Present
CenturyLink August 2012 - Present
Accenture Technology Solutions 2008 - Present
Accenture January 2008 - February 2012
Black Box Network Services 2012 - 2012
AT&T September 2002 - January 2008
Accenture March 1999 - September 2002
Norstan Communications April 1997 - March 1999
Norstan Communications April 1997 - March 1999
State of Arizona June 1990 - April 1997
Skills
Telecommunications, Project Management, Software Documentation, Vendor Management, Security, Program Management, VoIP, Change Management, Business Analysis, Data Center, CRM, Switches, Integration, Process Improvement, IT Management, Outsourcing, Hardware, Unix, Managed Services, Training, Databases, SDLC, Disaster Recovery, Technical Support, PMO, Visio, PMP, Telephony, SharePoint, Invoicing, Unified Communications, Wireless, Cisco Technologies, ACD, Project Delivery, Customer Satisfaction, Project Planning, IT Strategy, RFP, Resource Management, Business Process..., Call Center, MPLS, Project Portfolio..., Business Intelligence, Software Project..., Requirements Analysis, Requirements Gathering, Business Process, Call Centers
Education
North Central University 1975 — 1977
Music and Sign Language
morgan park high school 1971 — 1974
yes, general
AT&T on line
AT&T on line
Glendale Community College
Glendale Community College
Mott Community College
Mott Community College
Kim Vitols's Norstan Communications Experience 1992 - 1996
Job Associate Financial Representative at Northwestern Mutual
Industry Telecommunications
Experience
Northwestern Mutual February 2014 - Present
Harvard University February 1999 - Present
Verizon 1996 - 1999
Norstan Communications 1992 - 1996
Skills
Higher Education, Strategic Planning, Analysis, Coaching, Troubleshooting, Budgets, Data Analysis, Program Management, Management, Vendor Management, Telecommunications, System Administration, Project Management, Leadership, Team Leadership
Education
Assumption College
BA, Psychology
Northwestern Mutual February 2014 - Present
Harvard University February 1999 - Present
Verizon 1996 - 1999
Norstan Communications 1992 - 1996
Skills
Higher Education, Strategic Planning, Analysis, Coaching, Troubleshooting, Budgets, Data Analysis, Program Management, Management, Vendor Management, Telecommunications, System Administration, Project Management, Leadership, Team Leadership
Education
Assumption College
BA, Psychology
Al Sundblad's Norstan Communications Experience 1992 - 1997
Job Project Manager at United Health Care
Industry Telecommunications
Experience
UnitedHealth Group 2003 - Present
Norstan 1998 - 2002
Norstan Communications 1992 - 1997
Norstan Communications 1986 - 1991
Education
Gustavus Adolphus College 1978 — 1982
BA, Business
UnitedHealth Group 2003 - Present
Norstan 1998 - 2002
Norstan Communications 1992 - 1997
Norstan Communications 1986 - 1991
Education
Gustavus Adolphus College 1978 — 1982
BA, Business
Mario Massa's Norstan Communications Experience December 2001 - December 2002
Job Coach at Sioux Falls School District
Industry Sports
Experience
Sioux Falls School District 2010 - Present
Dakota Security Systems Inc 2009 - 2010
Turner County Sheriff's Office January 2003 - April 2009
Norstan Communications December 2001 - December 2002
High Wire Networks May 2001 - December 2001
Wells Fargo December 1999 - May 2001
Skills
Security, Team Building, CCTV, Customer Service, Strategic Planning, Surveillance, Training, Leadership, Access Control, Physical Security
Education
Western Governors University 2007 — 2009
B.A., Education
Penn State University 2003 — 2007
Associate of Arts (AA), Letters, Arts, and Sciences
Sioux Falls School District 2010 - Present
Dakota Security Systems Inc 2009 - 2010
Turner County Sheriff's Office January 2003 - April 2009
Norstan Communications December 2001 - December 2002
High Wire Networks May 2001 - December 2001
Wells Fargo December 1999 - May 2001
Skills
Security, Team Building, CCTV, Customer Service, Strategic Planning, Surveillance, Training, Leadership, Access Control, Physical Security
Education
Western Governors University 2007 — 2009
B.A., Education
Penn State University 2003 — 2007
Associate of Arts (AA), Letters, Arts, and Sciences
Don Yalenty's Norstan Communications Experience September 1991 - April 1996
Job Training & Development Professional
Industry Professional Training & Coaching
Experience
Posit Science January 2008 - Present
Healthways January 2007 - December 2007
Inter-Tel Technologies, Inc. April 2003 - July 2004
Stanley Steemer June 1996 - April 2002
Norstan Communications September 1991 - April 1996
ROLM January 1983 - December 1991
Education
Penn State University 1975 — 1979
BA, Psychology
Penn State University
Posit Science January 2008 - Present
Healthways January 2007 - December 2007
Inter-Tel Technologies, Inc. April 2003 - July 2004
Stanley Steemer June 1996 - April 2002
Norstan Communications September 1991 - April 1996
ROLM January 1983 - December 1991
Education
Penn State University 1975 — 1979
BA, Psychology
Penn State University
Terry Mulally's Norstan Communications Experience May 1994 - March 1996
Job Network and Computer Hardware Technician at Macalester College
Industry Higher Education
Experience
Macalester College March 1996 - Present
Macalester College March 1996 - Present
Norstan Communications May 1994 - March 1996
P and T Communications March 1994 - April 1994
Tech Power November 1993 - February 1994
Alamon Communications April 1992 - October 1992
Lee Data April 1981 - February 1990
Communia 1986 - 1987
Red Wing Nursing Home September 1979 - June 1980
Joy Park November 1977 - April 1980
Skills
Telecommunications, Electronics, Troubleshooting, Problem Solving, Customer Relations, Ethernet, Customer Service, Security, Public Speaking, Windows, Leadership, Technical Support, Program Management, Software Installation, Active Directory, TCP/IP, SQL, Research, Computer Hardware, Higher Education, Operating Systems, Wireless, System Administration, Wireless Networking, Linux, Teaching, Networking, Project Management, Microsoft Office, Training, Help Desk Support, OS X, Servers, Databases
Education
Dakota County Technical College 1990 — 1992
Diploma, Telecommunications
Inver Hills Community College 1990 — 1992
AAS, Telecommunitions Technologies
Saint Paul College 1980 — 1981
AS Diploma, Electronics
Red Wing Technical College 1979 — 1980
1 year, Electronic Musical Instrument Repair
Saint Paul College 1974 — 1975
Diploma, Hotel and Restaurant Cookery
Macalester College March 1996 - Present
Macalester College March 1996 - Present
Norstan Communications May 1994 - March 1996
P and T Communications March 1994 - April 1994
Tech Power November 1993 - February 1994
Alamon Communications April 1992 - October 1992
Lee Data April 1981 - February 1990
Communia 1986 - 1987
Red Wing Nursing Home September 1979 - June 1980
Joy Park November 1977 - April 1980
Skills
Telecommunications, Electronics, Troubleshooting, Problem Solving, Customer Relations, Ethernet, Customer Service, Security, Public Speaking, Windows, Leadership, Technical Support, Program Management, Software Installation, Active Directory, TCP/IP, SQL, Research, Computer Hardware, Higher Education, Operating Systems, Wireless, System Administration, Wireless Networking, Linux, Teaching, Networking, Project Management, Microsoft Office, Training, Help Desk Support, OS X, Servers, Databases
Education
Dakota County Technical College 1990 — 1992
Diploma, Telecommunications
Inver Hills Community College 1990 — 1992
AAS, Telecommunitions Technologies
Saint Paul College 1980 — 1981
AS Diploma, Electronics
Red Wing Technical College 1979 — 1980
1 year, Electronic Musical Instrument Repair
Saint Paul College 1974 — 1975
Diploma, Hotel and Restaurant Cookery
Anthony Bevacqua's Norstan Communications Experience December 1996 - March 2005
Job Quality & Inventory Control at Coaxial Dynamics
Industry Warehousing
Experience
Coaxial Dynamics August 2008 - Present
The Center for Health Affairs / CHAMPS Healthcare August 2005 - June 2008
Norstan Communications December 1996 - March 2005
Skills
Warehousing, Inventory Management, Warehouse Management, Inventory Control, Customer Service, Shipping, Forklift Operator, Transportation, Microsoft Office, Process Improvement, Distribution Center..., Microsoft Excel
Education
Cuyahoga Community College
Coaxial Dynamics August 2008 - Present
The Center for Health Affairs / CHAMPS Healthcare August 2005 - June 2008
Norstan Communications December 1996 - March 2005
Skills
Warehousing, Inventory Management, Warehouse Management, Inventory Control, Customer Service, Shipping, Forklift Operator, Transportation, Microsoft Office, Process Improvement, Distribution Center..., Microsoft Excel
Education
Cuyahoga Community College
Cathy Hvambsal's Norstan Communications Experience September 1984 - July 1992
Job Project Manager at Matrix Communications
Industry Telecommunications
Experience
Matrix Communications, Inc. March 2012 - Present
Renodis May 2003 - July 2010
N'compass October 2002 - May 2003
Arden Technologies October 2001 - May 2002
Epic USA / Larson Allen eSource August 1992 - July 2001
Norstan Communications September 1984 - July 1992
Skills
Telecommunications, VoIP, Telephony, Unified Communications, Managed Services
Education
Minnesota State University, Mankato 1980 — 1984
B.S., Business Administration
Matrix Communications, Inc. March 2012 - Present
Renodis May 2003 - July 2010
N'compass October 2002 - May 2003
Arden Technologies October 2001 - May 2002
Epic USA / Larson Allen eSource August 1992 - July 2001
Norstan Communications September 1984 - July 1992
Skills
Telecommunications, VoIP, Telephony, Unified Communications, Managed Services
Education
Minnesota State University, Mankato 1980 — 1984
B.S., Business Administration
phyllis austin's Norstan Communications Experience April 1991 - June 1996
Job Office Manager at Maxfield Research & Conssulting LLC.
Industry Market Research
Experience
Maxfield Research & Consulting LLC May 2002 - Present
Accenture May 1998 - August 2001
Norstan Communications April 1991 - June 1996
Skills
Budgets, Training, Leadership, Marketing, Management, Project Management, Sales, Outlook, Strategic Planning, Negotiation, Public Speaking, Microsoft Office (Word,..., Maintains Client..., Use of Outlook and..., Time and Expense..., Serif Page Plus Design..., Project Workbench..., Maintains and Updates..., Accounting Applications
Education
St. Marys University 1994 — 1996
BS, Telecommunications Management
St. Cloud State University 1979 — 1981
Assoc Arts, Business Administration
Maxfield Research & Consulting LLC May 2002 - Present
Accenture May 1998 - August 2001
Norstan Communications April 1991 - June 1996
Skills
Budgets, Training, Leadership, Marketing, Management, Project Management, Sales, Outlook, Strategic Planning, Negotiation, Public Speaking, Microsoft Office (Word,..., Maintains Client..., Use of Outlook and..., Time and Expense..., Serif Page Plus Design..., Project Workbench..., Maintains and Updates..., Accounting Applications
Education
St. Marys University 1994 — 1996
BS, Telecommunications Management
St. Cloud State University 1979 — 1981
Assoc Arts, Business Administration
David Berkes's Norstan Communications Experience June 2000 - January 2002
Job VP/Senior Systems Engineer Low Latency Infrastructure at Citi
Industry Financial Services
Experience
Citi October 2007 - Present
UnitedHealthcare April 2004 - September 2007
WAMNET Government Services February 2002 - March 2004
Norstan Communications June 2000 - January 2002
Comdisco Network Services March 1997 - May 2000
Eaton Corporation April 1996 - March 1997
Cray Research Inc. May 1992 - April 1996
Skills
Unix, SQL, SDLC, Solaris, Linux, Perl, Oracle, Disaster Recovery, Integration, ITIL, Testing, Requirements Analysis, Enterprise Architecture, Project Management, Unix Shell Scripting, Software Project..., Risk Management, Web Services, Data Center, VMware, Virtualization, Vendor Management, Shell Scripting, Process Improvement, Windows Server, Active Directory, Databases, Solution Architecture, Cisco Technologies, TCP/IP, Software Development, Routing, VMware ESX, SAN, Apache, HP-UX, Storage, RedHat, NetApp, High Availability, Trading Systems, Low Latency, Cisco Routers, IT Strategy, Infrastructure, Performance Tuning, RHEL, Routers, Network Security, Servers
Education
Northwestern College 2013 — 2014
Bachelor of Business Administration (BBA)
Dakota County Technical College 1992 — 1994
Computer Programming, Computer Science, 3.5
Citi October 2007 - Present
UnitedHealthcare April 2004 - September 2007
WAMNET Government Services February 2002 - March 2004
Norstan Communications June 2000 - January 2002
Comdisco Network Services March 1997 - May 2000
Eaton Corporation April 1996 - March 1997
Cray Research Inc. May 1992 - April 1996
Skills
Unix, SQL, SDLC, Solaris, Linux, Perl, Oracle, Disaster Recovery, Integration, ITIL, Testing, Requirements Analysis, Enterprise Architecture, Project Management, Unix Shell Scripting, Software Project..., Risk Management, Web Services, Data Center, VMware, Virtualization, Vendor Management, Shell Scripting, Process Improvement, Windows Server, Active Directory, Databases, Solution Architecture, Cisco Technologies, TCP/IP, Software Development, Routing, VMware ESX, SAN, Apache, HP-UX, Storage, RedHat, NetApp, High Availability, Trading Systems, Low Latency, Cisco Routers, IT Strategy, Infrastructure, Performance Tuning, RHEL, Routers, Network Security, Servers
Education
Northwestern College 2013 — 2014
Bachelor of Business Administration (BBA)
Dakota County Technical College 1992 — 1994
Computer Programming, Computer Science, 3.5
Janel Carr's Norstan Communications Experience April 1990 - June 2004
Job Facility Operations Manager at Verizon
Industry Information Technology and Services
Experience
Verizon January 2005 - Present
Norstan Communications April 1990 - June 2004
Education
Metropolitan State University 1983 — 1986
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Verizon January 2005 - Present
Norstan Communications April 1990 - June 2004
Education
Metropolitan State University 1983 — 1986
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Rebecca Chipps's Norstan Communications Experience April 1984 - June 2000
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Mercy Health Partners April 2007 - April 2012
Ameritech/SBC July 2001 - March 2004
Norstan Communications April 1984 - June 2000
Skills
Training, Mentoring New Hires, Problem Solving, Team Leadership, Project Management, Call Center, Customer Service, Sales, Telecommunications, Microsoft Office
Education
Mercy College of Northwest Ohio
University of Toledo
Mercy Health Partners April 2007 - April 2012
Ameritech/SBC July 2001 - March 2004
Norstan Communications April 1984 - June 2000
Skills
Training, Mentoring New Hires, Problem Solving, Team Leadership, Project Management, Call Center, Customer Service, Sales, Telecommunications, Microsoft Office
Education
Mercy College of Northwest Ohio
University of Toledo
John Pezzella's Norstan Communications Experience December 1994 - August 1997
Job Telecommunications Professional
Industry Telecommunications
Experience
Pohanka Automotive July 2003 - November 2008
Pohanka Lexus of Chantilly July 2003 - October 2008
Ted Britt Ford May 2002 - July 2003
Howery, Simon, Arnold and White February 2003 - May 2003
The Corporate Executive Board Company December 1999 - September 2001
Value Options, Inc March 1999 - October 1999
Sprint Corporation August 1997 - August 1998
Norstan Communications December 1994 - August 1997
Rolm Company October 1991 - February 1994
Rolm International June 1985 - October 1991
Education
Old Dominion University
Pohanka Automotive July 2003 - November 2008
Pohanka Lexus of Chantilly July 2003 - October 2008
Ted Britt Ford May 2002 - July 2003
Howery, Simon, Arnold and White February 2003 - May 2003
The Corporate Executive Board Company December 1999 - September 2001
Value Options, Inc March 1999 - October 1999
Sprint Corporation August 1997 - August 1998
Norstan Communications December 1994 - August 1997
Rolm Company October 1991 - February 1994
Rolm International June 1985 - October 1991
Education
Old Dominion University
Beau Garrett's Norstan Communications Experience 2000 - 2001
Job Director, Sales
Industry Pharmaceuticals
Experience
Boehringer Ingelheim January 2011 - Present
Boehringer Ingelheim 2010 - 2011
Boehringer Ingelheim 2009 - 2010
Boehringer Ingelheim 2008 - 2009
Boehringer Ingelheim 2006 - 2008
Boehringer Ingelheim 2004 - 2006
Boehringer Ingelheim 2004 - 2004
Boehringer Ingelheim 2001 - 2004
Norstan Communications 2000 - 2001
Andersen Consulting (Accenture) 1998 - 2000
Skills
Sales, Sales Management, Sales Process, Sales Presentations, Marketing, Strategic Planning, Business Strategy, Contract Negotiation, Strategic Negotiations, Cardiology, Account Management, Neurology, Sales Operations, Management, Pulmonology, Managed Care, Nephrology, Leadership, Pharmaceutical Industry, Product Launch
Education
Gore School of Business, Westminster College 2007 — 2009
Master of Business Administration (MBA)
Carlson School of Management 2003 — 2004
MBA
Colorado College 1994 — 1998
Bachelor of Arts (B.A.), Economics
Shattuck-St. Mary's Prep 1991 — 1994
Boehringer Ingelheim January 2011 - Present
Boehringer Ingelheim 2010 - 2011
Boehringer Ingelheim 2009 - 2010
Boehringer Ingelheim 2008 - 2009
Boehringer Ingelheim 2006 - 2008
Boehringer Ingelheim 2004 - 2006
Boehringer Ingelheim 2004 - 2004
Boehringer Ingelheim 2001 - 2004
Norstan Communications 2000 - 2001
Andersen Consulting (Accenture) 1998 - 2000
Skills
Sales, Sales Management, Sales Process, Sales Presentations, Marketing, Strategic Planning, Business Strategy, Contract Negotiation, Strategic Negotiations, Cardiology, Account Management, Neurology, Sales Operations, Management, Pulmonology, Managed Care, Nephrology, Leadership, Pharmaceutical Industry, Product Launch
Education
Gore School of Business, Westminster College 2007 — 2009
Master of Business Administration (MBA)
Carlson School of Management 2003 — 2004
MBA
Colorado College 1994 — 1998
Bachelor of Arts (B.A.), Economics
Shattuck-St. Mary's Prep 1991 — 1994
Duane Chauvin's Norstan Communications Experience December 1994 - September 2003
Job IT Telecomm Analyst Manager at State of Louisiana
Industry Government Administration
Experience
State of Louisiana Office of Telecommunications Management August 2005 - Present
Norstan Communications December 1994 - September 2003
Octel Communications April 1993 - December 1994
Telecomm Technical Service Inc. July 1991 - April 1993
American business Communications April 1989 - July 1991
Alton Ochsner Medical Foundation March 1985 - April 1989
Louisiana Air National Guard August 1979 - December 1985
U.S. Air Force August 1975 - June 1979
Skills
Telecommunications, Siemens HiPath, Servers, Siemens Hicom 300 H, Rolm 8000 amd 9000 PBX..., IBM 9751 PBX, Cisco ICM/Nam System..., Cisco ICM/NAM product..., AVT RightFAX, ASPECT Release 7 ACD..., Siemens Phonemail..., Microsoft Certified..., Installing configuring,..., Installing,..., Intervoice Invision..., Novell 520 Netware 4..., Siemens HiPath 4000..., Siemens 150H Advanced..., Comverse ULTRA and..., Octel 250 Installation..., Octel 350 Inst. $ Maint., Octel Advanced..., octel Sierra XC1000..., Octel cluster Platform..., VoIP, Hardware, Wireless, Software Installation, SIP, T1, Voice Mail, IP, Unified Communications, Cisco Technologies
Education
Baton Rouge Community College 2009 — 2009
None., ACCT 220 Intro to Fed Tax, B
Baton Rouge Community College 1991 — 1991
None., ACCT 210 Intro to auditing, B
Grayson County College 1991 — 1991
None., Intro Computer Progamming, A
San Jacinto College 1991 — 1991
None., Networking & Telecomm, A
San Jancinto Colledge 1991 — 1991
C Programming Language, B
Southeastern Louisiana University Hammond LA. 1980 — 1984
Bachelor's Degree, Management and Finance, 2.5
State of Louisiana Office of Telecommunications Management August 2005 - Present
Norstan Communications December 1994 - September 2003
Octel Communications April 1993 - December 1994
Telecomm Technical Service Inc. July 1991 - April 1993
American business Communications April 1989 - July 1991
Alton Ochsner Medical Foundation March 1985 - April 1989
Louisiana Air National Guard August 1979 - December 1985
U.S. Air Force August 1975 - June 1979
Skills
Telecommunications, Siemens HiPath, Servers, Siemens Hicom 300 H, Rolm 8000 amd 9000 PBX..., IBM 9751 PBX, Cisco ICM/Nam System..., Cisco ICM/NAM product..., AVT RightFAX, ASPECT Release 7 ACD..., Siemens Phonemail..., Microsoft Certified..., Installing configuring,..., Installing,..., Intervoice Invision..., Novell 520 Netware 4..., Siemens HiPath 4000..., Siemens 150H Advanced..., Comverse ULTRA and..., Octel 250 Installation..., Octel 350 Inst. $ Maint., Octel Advanced..., octel Sierra XC1000..., Octel cluster Platform..., VoIP, Hardware, Wireless, Software Installation, SIP, T1, Voice Mail, IP, Unified Communications, Cisco Technologies
Education
Baton Rouge Community College 2009 — 2009
None., ACCT 220 Intro to Fed Tax, B
Baton Rouge Community College 1991 — 1991
None., ACCT 210 Intro to auditing, B
Grayson County College 1991 — 1991
None., Intro Computer Progamming, A
San Jacinto College 1991 — 1991
None., Networking & Telecomm, A
San Jancinto Colledge 1991 — 1991
C Programming Language, B
Southeastern Louisiana University Hammond LA. 1980 — 1984
Bachelor's Degree, Management and Finance, 2.5
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY