Experience
Montana Nonprofit Association   March 2015 - Present
PacificSource Health Plans   July 2014 - March 2015
PacificSource Health Plans   August 2013 - June 2014
Montana Governor's Office of Community Service   March 2011 - August 2013
Montana Governor's Office of Community Service   June 2010 - February 2011

Education
Gustavus Adolphus College   2003 — 2007
Bachelor of Arts (B.A.), Political Science and Government

Experience
PacificSource Health Plans   July 2006 - Present
PacificSource Health Plans   October 2003 - July 2006
Willamette Valley Cancer Institute   August 1999 - October 2003
Washington Radiology Associates, PC  January 1999 - July 1999
Oregon Medical Group  March 1997 - December 1998

Skills
Health Insurance, Medicare, Insurance, HIPAA, Data Analysis, Call Centers, Claim, Data Entry, Software Documentation, Training, Microsoft Office, Employee Benefits

Education
Lane Community College   1990 — 1992
General Studies

Experience
PacificSource Health Plans   March 2014 - Present
Primary Health Medical Group  January 2013 - March 2014
CenturyLink Arena   September 2012 - January 2013
Sodexo  August 2005 - August 2012

Skills
Sanitation, Food Safety, Food Service, Catering, Restaurant Management, HACCP, Customer Service, Customer Satisfaction, Quality Assurance, Food Safety Management..., Inventory Management, Data Entry, Labor Management, Food Quality, Time Management, Recipes, ServSafe, Cost Control, Purchasing, Hiring, Inventory Control, POS, Profit, Income Statement, Menu Development, Food Service Operations, Employee Recognition, Inventory, Labor Control, Food, Food Service Sanitation, Hygiene, Operations Management, Menu Costing

Education
Milan Institute-Boise   2010 — 2011
Dental Assisting

Experience
PacificSource Health Plans   March 2015 - Present
PacificSource Health Plans   January 2014 - Present
PacificSource Health Plans   August 2013 - December 2013
PacificSource Health Plans   September 2007 - August 2013
Blue Cross of Idaho  August 2004 - September 2007

Skills
Managed Care, Health Insurance, Strategic Planning, Team Building, Training, Healthcare Management, Healthcare, Insurance, Employee Benefits, Sales, Provider Relations, Leadership, Account Management, HIPAA, Medicare, Outlook, Hospitals, Healthcare Information..., Process Improvement

Education
Boise State University   1998 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
Win-River Resort & Casino   March 2004 - Present
Sheraton Vistana Resort  September 2003 - December 2003
CH2M HILL  July 2000 - August 2001
PacificSource Health Plans   March 1996 - October 1999

Skills
Customer Service, Marketing, Management, Team Building, Event Planning, Social Media, Leadership, Human Resources, Event Management, Outlook, Volunteering, Non-profit Volunteering, Hospitality

Education
University of Nevada-Las Vegas   2011 — 2013
Master's degree (MHA), Hospitality Administration/Management

California State University-Chico   2001 — 2003
Bachelor of Science (B.S.), Recreation Administration Option in Resort & Lodging Management

Experience
SELCO Community Credit Union  May 2014 - Present
PacificSource Health Plans   January 2011 - May 2014
PacificSource Health Plans   January 1998 - January 2011
PacificSource Health Plans   June 1993 - January 1998

Skills
Marketing Strategy, Advertising, Public Relations, Healthcare, Marketing Communications, Social Media, Health Insurance, Strategic Planning, Event Planning, Newsletters, Marketing, Product Development, Online Advertising, Event Management, Project Management, Internal Communications, Corporate Communications, Social Media Marketing, Leadership, Fundraising, Graphic Design, Team Building, Publishing, Nonprofits, Blogging, Public Speaking, Account Management, Sales, Facebook, Budgets, Email Marketing, Competitive Analysis, Brochures, Editing, Data Analysis, Media Relations

Education
Michigan State University   1982 — 1986
BA, Telecommunications, English

Experience
Eugene Gastroenterology Consultants   December 2013 - Present
PacificSource Health Plans   November 2012 - December 2013
Eugene Education Fund   February 2013 - October 2013
PacificSource Health Plans   February 2012 - November 2012
Bethel Student Health Center   April 2011 - June 2012
PacificSource Health Plans   April 2011 - February 2012
My School's Health Center, 4j School District   January 2006 - January 2012
PacificSource Health Plans   June 2008 - April 2011
4J School District  August 2001 - July 2008
Oregon Medical Group  September 2000 - September 2001

Skills
Leadership, Customer Service, Editing, Marketing, Healthcare, Training, Outlook, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Insurance, Medical Billing, Analysis, HIPAA, Health Insurance, Event Planning, Accounts Receivable, SharePoint, Claim, Medical Records, Community Outreach, Fundraising

Education
Linfield College   2009 — 2012
Bachelor of Science (B.S.), Behavioral and Social Sciences

Lane Community College   1998 — 2007
AAOT, General

John F Kennedy High School   1986 — 1989
High School Diploma, General Education

Experience
PacificSource Health Plans   July 2014 - Present
Learfield Sports  February 2012 - June 2014
Learfield Sports  June 2008 - January 2012
KidSpirit  June 2007 - June 2008
Oregon State University  2007 - 2008

Skills
Sports Marketing, Facebook, Event Planning, Sponsorship, Social Media, Customer Service, Advertising, Digital Marketing, Event Management, Marketing, Sports Management, Public Speaking, Sports, Online Marketing, Sales, Social Media Marketing, Brewing

Education
Oregon State University   2005 — 2008
BA, Business Marketing

Oregon State University

Experience
Self Employed  July 2015 - Present
McKenzie Willamette Medical Center  May 2015 - Present
PacificSource Health Plans   June 2013 - November 2014
PacificSource Health Plans   April 2012 - June 2013
PeaceHealth  May 2011 - March 2012
PeaceHealth  September 2009 - May 2011
Lane County Fire District #1   April 2005 - January 2011
IE3 International Internships   September 2007 - June 2009
Dare to Dream Sporthorses   2008 - 2008
Semperian  2005 - 2006

Skills
Technical Writing, Process Improvement, Proposal Writing, Project Management, Dressage, Instruction, Editing, Organizational Design, Marketing Communications, Strategic Planning, Marketing Strategy, Business Analysis, Competitive Analysis, Creative Writing, Efficiency Improvement, Microsoft Office, Event Management, Management, Performance Improvement, Training, Marketing, Nonprofits, Healthcare, Fundraising, Event Planning, Community Outreach, Social Media, Program Development, Volunteer Management, Email Marketing, Program Evaluation, Spanish, Strategy, Conflict Resolution, Proofreading, Strategic Financial..., Business Strategy

Education
Oregon State University   2000 — 2009
B.S., Business Administration/Finance, Equine Studies

Henry D. Sheldon High School   1996 — 2000
Diploma, International/Global Studies

International High School   1996 — 2000
Diploma

Experience
PacificSource Health Plans   September 2013 - Present
Oregon State University  September 2012 - September 2013
WebMD  June 2012 - August 2012
Oregon State University  September 2011 - June 2012
Hummel Exchange   October 2000 - February 2011

Skills
Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, HTML, Java, C, English, Matlab, Windows, Event Planning, SQL, Microsoft Excel, Programming

Education
Oregon State University   2011 — 2013
Computer Science

Experience
Government Contract Assistance Program   March 2014 - Present
PacificSource Health Plans   October 2007 - February 2014

Education
University of Oregon   2004 — 2007
Bachelor's Degree, Sociology and Spanish

Lane Community College   2001 — 2003
Associate of Arts (AA), Sociology and Spanish

Experience
Echelon Group Inc   March 2015 - Present
Aflac  February 2015 - March 2015
PacificSource Health Plans   August 2009 - February 2015

Skills
Insurance, Brokers, Disability Insurance, Health Insurance, Employee Benefits, Claim, Commercial Insurance, Health Savings Accounts, Customer Service, Strategic Planning, Small Business, Managed Care, Underwriting, Term Life Insurance, Medicare

Education
Colorado State University   1992 — 1996
Bachelor's degree, Marketing

Experience
PacificSource Health Plans   February 2013 - Present
Athletic Club of Bend  January 2011 - Present
Deschutes County Health Services  August 2011 - February 2013
Deschutes County Health Services  August 2010 - February 2013
Self Employed  February 2004 - October 2010
Oregon State University  March 2010 - July 2010
Volunteers in Medicine  March 2010 - June 2010
Crook County Health Department   March 2010 - June 2010
Oregon State University, Public Health Deptartment   December 2009 - April 2010
Oregon State University  January 2009 - June 2009

Skills
Quantitative Analysis, Data Visualization, SAS, Tableau, Public Health, Program Evaluation, Epidemiology, Quality Improvement, Community Health, Statistics, Excel, HEDIS, Report Writing, Community Outreach, Research Design, Research Consulting, Data Analysis, Analysis, Health Equity, Health Services Research, Grant Writing, Global Health, Health Promotion, Grants, Health Policy, Research, Policy Analysis, Proposal Writing, Event Planning, Editing, Literature Reviews, Data Collection, Stata, Public Speaking, Data Entry, Early Childhood..., Non-profits, Statistical Modeling, Crystal Reports, Writing, Survey Development, Microsoft Office, Community Health..., Group Exercise..., Data Mining, Multivariate Statistics, Qualitative Research, R, Fitness Instruction, Analytical Methods...

Education
Oregon State University   2008 — 2010
MPH, International Health, Epidemiology, Biostatistics

George Fox University   2001 — 2003
BA, International Studies, Writing/Lit, Psychology

Portland State University

Experience
Cr Contracting   January 2015 - Present
PacificSource Health Plans   January 2013 - January 2015
Big R Stores  November 2012 - December 2012
St. Joe Outfitters and Guides   June 2012 - September 2012
NRS - Northwest River Supplies, Inc.   February 2012 - June 2012
US Army  July 2005 - February 2012

Skills
Airfield Management, Pavement Maintenance, Paving Interlayers, Project Management, Safety Management, Equipment Maintenance..., Planning & Scheduling, Logistics, Team Leadership, Training & Development, Team Building, Heavy Equipment, Creative Problem Solving, Physical Security, Health Insurance

Education
Central Oregon Community College   2013 — 2016
Associate of Applied Science (AAS), Aviation, Professional Pilot - Airplane, 3.7

Experience
BCBSNC  September 2014 - Present
PacificSource Health Plans   May 2010 - August 2014
ClearOne Health Plans   September 2005 - May 2010
Kibble & Prentice  2001 - 2005

Skills
Employee Benefits, Health Insurance, Budgets, Analysis, Insurance, Coaching, Medicare, Strategic Planning, Process Improvement, Healthcare, Business Planning, Change Management, Data Analysis, Training, Leadership, ACA Regulations /..., Sales, Sales Management

Education
Clarion University of Pennsylvania   1991 — 1995
Bachelor's degree, Economics

Experience
Monsanto Company  July 2014 - Present
Oregon State University  June 2010 - June 2014
PacificSource Health Plans   June 2012 - September 2012
Merck  June 2011 - August 2011
Oregon State University  September 2009 - June 2011

Skills
SAS, R, Statistics, Experimental Design, Minitab, Survival Analysis, LaTeX, Microsoft Excel, WinBUGS, Healthcare Analytics, Statistical Consulting

Education
Oregon State University
PhD, Statistics

Oregon State University   2009 — 2011
Master of Science (M.S.), Statistics; Department of Statistics; 2009

Wuhan University   2005 — 2009
B.S, Mathematical Statistics; and Statistics

Experience
PacificSource Health Plans   March 2015 - Present
United Way of Treasure Valley  August 2015 - Present
PacificSource Health Plans   July 2013 - February 2015
IMGMA   2015 - 2015
IMGMA   2015 - 2015
IHCC  August 2013 - June 2014
InterWest Health   September 2007 - July 2013
Boston Pizza  September 2002 - July 2006
SimplexGrinnell  March 2001 - November 2002

Skills
Time Management, Creative Problem Solving, Customer Service, Agenda, Customer Satisfaction, Operations Management, Team Building, Training, Leadership, Sales, Team Leadership, Outlook, Analysis, Management, Insurance, Process Improvement, Health Insurance, Healthcare, Medicare

Education
Algonquin College of Applied Arts and Technology   2002 — 2006
Business Administration Diploma, Materials & Operations Management

Algonquin College of Applied Arts and Technology   2001 — 2001
Office Administration Certificate, Logistics, Materials, and Supply Chain Management

Experience
Mosaic Medical  July 2014 - Present
Mosaic Medical  September 2013 - July 2014
PacificSource Health Plans   May 2010 - September 2013
Clear One Health Plans  August 2006 - August 2010
T-Mobile  December 2003 - August 2006
iSKY  February 2002 - November 2003
iSKY  September 2000 - February 2002
US Navy  September 1996 - September 2000

Skills
Employee Benefits, Talent Acquisition, Benefits Administration, Applicant Tracking..., Workers Compensation, HIPAA, Recruiting, Employee Relations, HRIS Database Management, Safety, EEO/AA Compliance, Compensation & Benefit, Job Descriptions, Position Management, Human Resources, Onboarding, Interviews, Training, Personnel Management, HR Policies, Sourcing, Policy, Employment Law, Performance Management, Compensation & Benefits

Education
Central Oregon Community College
AAOT, Business

Linfield College
Bachelor's degree, Business Managment, Human Resource Management

Experience
PacificSource Health Plans   August 2013 - Present
PacificSource Health Plans   March 2013 - Present
PacificSource Health Plans   January 2013 - March 2013
TRG Customer Solutions  September 2011 - December 2012
athenahealth  January 2008 - January 2010
athenahealth  January 2006 - January 2008
athenahealth  January 2003 - January 2006
Intellective,Inc   January 2001 - June 2003

Skills
Healthcare, Healthcare Information..., Customer Service, Medical Billing, Medical Coding, Revenue Cycle, Analysis, EMR, Medicare/Medicaid..., Training, Medicare, Healthcare Management, Medicaid, Invoicing, Insurance, Management, Practice Management, Software Documentation, ICD-9, CPT, Healthcare Consulting, Access, Process Improvement, Healthcare Industry, ICD-10, Managed Care, Medical Records, Call Centers, Medical Terminology, Data Analysis, Health Insurance, Account Management, Accounts Receivable, Software Implementation, Provider Relations, Visio, Revenue Cycle Management, Team Building, Leadership, Claim, Administration, Outlook

Education
ITT Technical Institute-Boise   1986 — 1987

Experience
PacificSource Health Plans   May 2012 - Present
Abilitree  August 2009 - August 2012
EMR Billing Solutions   September 2007 - September 2011
Fall Creek Internal Medicine   April 2003 - September 2007
LifeWise Health Plan of Oregon  1999 - 2003

Skills
Medical Billing, Medical Coding, Healthcare Management, Disability Benefits, Social Security..., Social Security Law, Social Services, Customer Service, Disability Rights, Team Building, Developmental..., Healthcare, Claim, Marketing, Medicare, Insurance, Health Insurance, HIPAA, Leadership, Strategic Planning, Training, Process Improvement, Public Speaking, Medicaid, Employee Benefits

Education
Eastern Oregon University
Bachelor's Degree, Business Administration, Management and Operations, 3.89

IC&RC   2013 — 2014
Certification, Addiction Prevention and Treatment

American Association of Professional Coders
Certified Professional Coder, Medical Insurance Coding Specialist/Coder

Portland Community College   2011 — 2013
Associate's Degree, Business/Accounting, 3.89

COCC   2009 — 2010
Psychology, 3.90

Experience
PacificSource Health Plans   May 2011 - Present
WebMD  December 2003 - 2009
Gard & Gerber  2002 - 2003
Wave Rock Communications   2000 - 2003
Nike  March 1997 - February 1999

Education
Oregon State University   1991 — 1995
Political Science and Government

Experience
SelectHealth  December 2014 - Present
PacificSource Health Plans   June 2012 - December 2014
PacificSource Health Plans   August 2002 - June 2012

Skills
Health Insurance, Government, Lobbying, Insurance, Management, Internal Communications, Medicare, Employee Benefits, Legislative Relations, Medicaid, Policy, Health Care Reform, Provider Relations, Managed Care, Medical Compliance, Pharmacy Benefit..., Claim, Public Relations, Health Policy, Process Improvement, Strategic Planning, Leadership, Public Speaking, Team Building

Education
Boise State University   1995 — 2000
Biology, General

Experience
PacificSource Health Plans   April 2015 - Present
Regence BlueShield of Idaho  April 2014 - April 2015
IPN  September 2013 - April 2014
Blue Cross of Idaho  June 2006 - September 2013

Skills
Healthcare, Customer Service, Insurance, Process Improvement, Data Analysis, Negotiation, Business Analysis, Program Management, Medicaid, Health Insurance, Analysis, Managed Care, Team Building, Project Management, Strategic Planning, HIPAA, Training, Microsoft Excel, Team Leadership, Leadership, Medicare, Management, Cross-functional Team..., PPO, HMO, Contract Negotiation, Contract Management, Physician Network..., Healthcare Management, CPT, ICD-9, Business Development, Microsoft Office

Education
University of Phoenix   2008 — 2010
MBA, MBA

Idaho State University   2006 — 2008
Bachelor of Science (B.S.), Speech Language Pathology/Audiology, A

Michigan State University   2000 — 2002
Associate's degree, Business Administration and Management, General, A

Experience
ResMed  November 2012 - September 2014
Encore Capital Group  December 2011 - November 2012
San Diego Supercomputer Center  May 2010 - December 2011
Hewlett-Packard  December 2009 - May 2010
PacificSource Health Plans   December 2007 - May 2009
Fujitsu Consulting NA   July 2004 - December 2007
Micron Technology  July 2006 - November 2007
Bayer Business Services  February 2006 - June 2006
Westfield Group/Westfield Insurance  June 2005 - December 2005
Hines Horticulture  April 2005 - May 2005

Skills
Cassandra, NoSQL, Business Intelligence, Data Integration, Cognos, Analytics, Big Data, Data Modeling, Data Warehousing, Tableau, Business Intelligence..., Business Analysis, Integration, Requirements Analysis, Data Analysis, Cloud Computing, Agile Methodologies, Business Analytics, Data Quality, Analysis Services, Data Governance, Salesforce.com, Predictive Analytics, Dimensional Modeling, Databases, Dashboard, Force.com, Data Mining, Master Data Management, Offshore Management, Healthcare, R, SDLC, Enterprise Software, Requirements Gathering, Consulting, Management, Project Management, Software Project..., Strategy, Leadership, Analysis, Solution Architecture, Vendor Management, SQL, Testing, Enterprise Architecture, IT Strategy

Education
National Institute of Technology Tiruchirappalli   1992 — 1994
Masters in Engg, Engineering

Sri Venkateswara University   1988 — 1992
Bachelor's Degree, Mechanical Engineering

Experience
PacificSource Health Plans   December 2007 - Present
Regence BlueShield of Idaho  September 1996 - November 2007

Skills
Health Insurance, Underwriting, Brokers, Insurance, Claim, Disability Insurance, Health Savings Accounts, HIPAA, Managed Care, Employee Benefits, Medicare, Healthcare, Term Life Insurance, Long-term Care, Commercial Insurance, Life Insurance, Workers Compensation, Critical Illness, Process Improvement

Education
Whitworth University   1994 — 1996
Bachelor of Arts (BA), Journalism

Boise State University   1992 — 1994
Bachelor of Arts

Experience
Pioneer Pacific College  May 2015 - Present
Lane Community College  June 2012 - Present
Pioneer Pacific College  February 2015 - May 2015
THE Eugene Hearing and Speech Center   October 2014 - February 2015
Pioneer Pacific College  July 2013 - December 2014
Pioneer Pacific College  December 2011 - July 2013
Oregon Medical Group  July 2009 - February 2012
Northwest Christian University  September 2010 - January 2011
PacificSource Health Plans   September 2007 - April 2009
St. Helen Catholic Church  July 2008 - December 2008

Skills
Adult Education, Contract Negotiation, Contract Management, Investigations, Healthcare, Administration, HIPAA, Compliance, Policy, Higher Education, System Administration, Teaching, Private Investigations, Leadership, Staff Development, Hospitals, Research, Project Management, Training, PowerPoint, Customer Service, Management, Healthcare Management, Team Building, Public Speaking, Microsoft Excel, Marketing, Access, Employee Benefits, Microsoft Word, Software Documentation, Coaching, Outlook, Leadership Development, Analysis, Instructional Design, EHR, Process Improvement, Strategic Planning, Insurance, Program Management, Risk Management, Budgets, Medical Coding

Education
Walden University   2010 — 2014
Business-Social Impact Management

Northwest Christian University   2008 — 2010
MBA, Business

Northwest Christian University   2006 — 2008
BA, Health Care Administration

Lane Community College   1989 — 2006
Accounting, Business, Medical Terminology

Thurston Senior High School   1986 — 1989
Diploma, High School

Experience
AUXILIO-HomeAide LLC   February 2014 - Present
Medical Interpreter with Upwork   January 2002 - March 2015
Helping People with AutoNation   June 2011 - January 2015
Telemedicine Bill Committee Oregon State University   January 2009 - June 2009
PacificSource Health Plans   June 2006 - March 2009
Samaritan Health Services  December 2004 - June 2006
Pacific Interpreters, a LanguageLine Solutions Company  August 2002 - May 2006
Sabah Newspaper   April 1992 - October 1994
Heart and Anesthesiology products Oksi Medical   March 1989 - October 1994

Skills
Leadership, Customer Satisfaction, Non-profits, Process Improvement, Sales, Strategic Planning, Customer Service, Marketing Strategy, PowerPoint, Research, Marketing Communications, Microsoft Office, Public Speaking, Nonprofits, Advertising, Retail, Sales Process, Healthcare, Inventory Management, Employee Benefits, Microsoft Word, Recruiting, Team Leadership, Business Development, Outlook, Account Management, New Business Development, Sales Management, Customer Retention, Management, Policy, Coaching, Contract Negotiation, Team Building, Negotiation, Training, Budgets, Marketing, Analysis, Program Management, Insurance, Selling, Sales Operations, Public Relations, Profit, Operations Management, Market Research, Leadership Development, Event Planning, Employee Relations

Education
Health Management and Policy, OMPH program from Oregon State University   2005 — 2009
Master’s Degree, Public Health, OMPH, Health Management and Policy

Linn-Benton Community College   2003 — 2005
Associate’s Degree, Administrative Medical Assistant

Istanbul University   1984 — 1991
Bachelor’s Degree, Journalism and Public Relations

Experience
BlueCross BlueShield of Tennessee  July 2015 - Present
Oregon Health Authority  November 2013 - July 2015
PacificSource Health Plans   April 2012 - November 2013
Deschutes County Health Services  February 2010 - April 2012
Deschutes County Chemical Dependency Organization   October 2006 - December 2010
Accountable Behavioral Health Alliance (ABHA)   May 2005 - February 2010
The Turning Point of Paulding County, Inc.   May 2004 - April 2005
New Choices Community School   December 2003 - May 2004
Tillamook Family Counseling Center   August 2001 - September 2003
Preble County Recovery Center   1997 - 2000

Skills
Management, Mental Health, Strategic Planning, Leadership, Customer Service, Microsoft Excel, Case Management, Healthcare, Program Evaluation, Crisis Intervention, Policy, Nonprofits, Social Services, Community Outreach, Program Development, Public Speaking

Education
The Ohio State University
Master's of Social Work

Indiana University
Bachelor's of Social Work

Experience
Apple Blossom Massage   2010 - Present
Oregon School for the Deaf  2009 - Present
Toby Wayne Studios   2008 - Present
Juva DuBoise Counseling   2008 - August 2013
PacificSource Health Plans   2004 - 2008
VCA Animal Hospitals  2001 - 2004

Skills
Holistic Health, Wellness, Stress, Healing, Alternative Medicine, Pain Management, Wellbeing, Reiki, Energy Healing, Stress Management, Acupuncture, Meditation, Public Speaking, Relaxation, Headaches, Teaching, Treatment, Therapeutic Massage, Kinesiology, Reflexology, Deep Tissue Massage, Aromatherapy, Fibromyalgia, Chair Massage, Swedish, Essential Oils, Bodywork, Medical Massage, Trigger Point Therapy, Myofascial Release

Education
Oregon School of Massage   2009 — 2010
Licensed Massage Therapist #17952

Lane Community College   2002 — 2004
Medical Transcription; Certified Coding Associate; Health Records Technology

Experience
PacificSource Health Plans   April 2012 - Present
Racine Dream Lease, LLC   August 2006 - Present
Blue Cross Blue Shield of Montana  August 2010 - August 2011
COMMUNITY CARE, INC  April 2010 - August 2010
WELLPOINT, INC  September 2008 - December 2009
WELLPOINT, INC  November 2007 - September 2008
WELLPOINT, INC.   October 2005 - November 2007
WELLPOINT, INC.   September 2004 - October 2005
WELLPOINT, INC.   July 2002 - September 2004
Premera Blue Cross  November 1999 - April 2002

Skills
Training, Insurance, Leadership, Software Documentation, Employee Training, Employee Benefits, Team Leadership, Outlook, Coaching, Policy, Customer Service, Healthcare, Microsoft Office, Microsoft Excel, Benefits Administration, Business Analysis, Business Process..., Change Management, Claim, E-Learning, Employee Relations, Health Insurance, Instructional Design, Leadership Development, Managed Care, Medical Billing, PowerPoint, Team Building, Training Delivery, Medicare, Budgets, Process Improvement

Education
Montana State University-Billings   2013 — 2016
Bachelor of Arts (BA), Health Administration

Gateway Technical College   2010 — 2013
A.S., Business Management

May Technical College   1992 — 1993
Certificate, Radio/TV Broadcasting

Denver Institute of Technology   1990 — 1990
Diploma, Hospitality Service Management

Havre High School   1987 — 1990
High School Diploma, General Education

Experience
PacificSource Health Plans   February 2013 - Present
PacificSource Health Plans   December 2008 - March 2012

Skills
Small Group..., Renewals, requests for proposals, Census Reports, Compliance, Generate Correspondence, prepare sales materials, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Assist Agents, Community Outreach

Education
Portland Community College   2010 — 2012
Associates of General Studies

Portland State University
Bachelor of Arts (B.A.), Social Sciences

Experience
Community Health Centers of Lane County  2014 - Present
Community Health Centers of Lane County  2004 - 2015
University of Oregon  2005 - 2008
Oregon State University  2004 - 2004
PacificSource Health Plans   2002 - 2004
UnitedHealth Group  1998 - 2001
Physicians Health Services  1996 - 1998
Physicians Health Services  1994 - 1996

Skills
Healthcare Management, Managerial Finance, Strategic Planning, Managing Start-ups, Team Leadership, Turn Around Management, Business Development, Business Alliances

Education
Northwestern University - Kellogg School of Management   1980 — 1982
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management; Finance

University of Pennsylvania   1974 — 1978
Bachelor of Arts (B.A.), Health/Health Care Administration/Management

Experience
PacificSource Health Plans   July 2013 - Present
Lindamood-Bell Learning Processes  March 2012 - April 2013
2KDirect Inc.   January 2005 - December 2011
Bonzi Software, Inc.   December 1999 - January 2005
GST Telecommunications  September 1998 - December 1999
Call America  October 1996 - September 1998

Skills
CSS, HTML, PHP, Troubleshooting, Photoshop, Dreamweaver, Wordpress, Windows, Project Management, Microsoft Excel, MySQL, Customer Service, Microsoft Word, Flash, ActionScript, Unix, Computer Hardware, Outlook, PowerPoint, Integration, Illustrator, Database Administration, Telecommunications, OS X, XML, Mac OS X, Wireless Networking, Active Directory, Citrix, Google Apps, Polycom, Tandberg, Zendesk, LifeSize Video..., Active, Cisco VPN, RSA SecurID

Education
California State University-Long Beach   1993 — 1996
Bachelor of Arts, Recreation

Fullerton College   1990 — 1994
AA, Liberal Studies

Experience
PacificSource Health Plans   January 2015 - Present
BDS Marketing, Inc.   December 2014 - Present
National Association of Government Employees ( NAGE / SEIU Local 5000 )   November 2012 - October 2014
National Emergency Medical Services Association   January 2008 - October 2012
American Medical Response  June 1996 - December 2007
Wedding Photography by Fish Photography   August 1998 - September 2006
Roth's Fresh Markets  August 1989 - June 1996

Skills
Microsoft Office, Mac OS X, Payroll, Budgeting, Planning, Strategic Planning, Business Planning, Project Implementation, Program Implementation, Program Management, Program Development, Quickbooks, Windows 7, Software Planning, Online Marketing, Marketing Strategy, Email Marketing, Social Media Marketing, Contract Negotiation, Contract Negotiations, Contract Management, Contract Writing, Labor Relations, Labor Issues, Online Advertising, Budgets, AED, Emergency Services, Disaster Response, PALS, Cpr Certified, ACLS, Emergency Medicine, Ambulance, BLS, PHTLS, Process Improvement, Human Resources, Marketing, Customer Service, Leadership, Training, Management, Nonprofits, Public Speaking, Team Building, Policy, Leadership Development, Organizational..., Negotiation

Education
Chemeketa Community College   1994 — 1996
Emergency Medical Technology, Paramedic, Emergency Medical Technician, Crisis Intervention

George Fox University   1993 — 1994
General Studies, Physical Therapy, Athletic Training, Sports Medicine

Experience
A Family For Every Child (AFFEC)   August 2015 - Present
Sherman Bros Trucking   November 2013 - August 2015
GloryBee Foods  2008 - 2013
PacificSource Health Plans   May 2005 - February 2007
Mishawaka Parks Department   June 2001 - June 2002
Tecumseh Parks & Recreation   February 1999 - May 2001
Upward Bound Program  September 1996 - February 1999
University of Colorado Colorado Springs  1990 - 1994

Skills
Event Planning, Coaching, Customer Service, Event Management, Team Building, Sales, Training, Public Relations, Social Networking, Social Media, Public Speaking, Leadership, Nonprofits, Recreation Planning, Recreation, Human Resources, Account Management, Dispatching, Logistics, Rate Negotiating, Transportation, LTL, Logistics Management, Freight, Trucking, Freight Forwarding, Microsoft Excel, Microsoft Word, Intercollegiate..., Sports, Sports Management

Education
Colorado State University-Pueblo   1990 — 1994
Bachelor of Science (B.S.), Parks, Recreation and Leisure Studies, 3.25

University of Oregon   1983 — 1985
3 yrs of coursework, Recreation

Experience
Atrio Health Plan   July 2014 - Present
DST Health Solutions  May 2012 - May 2014
PacificSource Health Plans   May 2010 - May 2012
Clear One Health Plans  October 2007 - May 2012
Clear One Health Plans  January 2007 - September 2007
Clear One Health Plans  May 2004 - February 2007
Clear One Health Plans  November 2002 - May 2004
Clear One Health Plans  May 2001 - November 2002
Clear One Health Plans  May 2000 - May 2001
Central Oregon IHS/ Clear One Health Plans   July 1999 - May 2000

Skills
Requirements Analysis, Insurance, Visio, Strategic Planning, Integration, Software Documentation, Analysis, SDLC, Business Process, Requirements Gathering, Quality Assurance

Education
University of Montana   1997 — 1999
Graduate studies in Graduate level courses, Exercise and Performance Psychology

Oregon State University   1994 — 1997
Bachelors, Exercise Sports Science - Athletic Training

Experience
PacificSource Health Plans   May 2015 - Present
PacificSource Health Plans   December 2012 - Present
Norco  March 2006 - December 2012
Boise Bicycle Project   October 2007 - January 2012
Eagle Fire Department   October 2004 - October 2007
Bodybuilding.com  January 2001 - August 2001

Skills
Event Management, Non-profits, Customer Service, Account Management, Team Building, Outlook, Microsoft Office, Microsoft Word, Negotiation, Microsoft Excel, PowerPoint, Sales Process, Direct Sales, Customer Retention, Sales, Selling, Customer Satisfaction, Sales Management, Budgets

Education
Boise State University   1997 — 2001
BS, Kinesiology

Experience
PacificSource Health Plans   January 2010 - Present
Oregon Medical Group  June 2007 - September 2008
Perot Systems  April 2006 - August 2007
McKenzie-Willamette Medical Center  January 2000 - August 2007
Asante Health System  September 1992 - January 2000

Skills
Healthcare Information..., Software Documentation, Microsoft Office, HIPAA, Microsoft SQL Server, Leadership, Process Improvement, Management, Integration, SharePoint, Business Intelligence, Team Leadership, SDLC, Business Analysis, Visio, Information Technology, Vendor Management, Healthcare

Education
California Polytechnic State University-San Luis Obispo
Bachelors, Economics / Computer Science

Experience
PacificSource Health Plans   May 2010 - Present
Clear One Health Plans  May 2005 - December 2010
HRACO   2005 - 2010
Western Title & Escrow  September 1993 - May 2005

Skills
Human Resources, HRIS, Employee Relations, Employee Benefits, Recruiting, Benefits Administration, Coaching, Management, Payroll, Policy, Employee Engagement, Talent Acquisition, Organizational..., Training

Education
San Diego State University-California State University   1973 — 1976
Certificate, Social Welfare

MiraCosta College   1971 — 1973
AA, Sociology

Experience
PacificSource Health Plans   May 2010 - Present
PacificSource Health Plans   July 2005 - May 2010
Edge Wireless LLC   2004 - 2005

Skills
Database Design, SQL, Microsoft SQL Server, HIPAA, SharePoint, Data Analysis, Business Analysis, Databases, Healthcare, .NET, Software Documentation, Healthcare Information..., Team Building, Software Project..., Agile Methodologies, SSRS

Education
Oregon State University   1999 — 2003
BS, Computer Science

Oregon State University   1999 — 2003
Bachelor of Science (BS), Computer Science

Experience
Oregon Health Authority  January 2013 - Present
PacificSource Health Plans   April 2011 - January 2013
Lane Individual Practice Association   November 2005 - April 2011
Lane Individual Practice Association   April 1996 - November 2005
Lane County Medical Society   January 1993 - May 1996

Skills
Reinsurance, Medicare, Provider Relations, Health Insurance, Medicaid, Insurance, Policy, Health Policy, Grants, HIPAA, Managed Care, Healthcare Management, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Healthcare, Strategic Planning, Nonprofits

Education
Florida Institute of Technology   2009 — 2011
MBA, Health Care Administration

Texas Tech University   1988 — 1993
BS, Human Development, Accounting, Business

Experience
PacificSource Health Plans   April 2003 - Present
Emporium  April 1997 - January 2003

Education
California State University, Fresno   1991 — 1995
BA, Fashion Merchandising

Experience
PacificSource Health Plans   June 2013 - Present
PacificSource Health Plans   September 2011 - June 2013
PacificSource Health Plans   July 2011 - September 2011
University of Oregon  January 2011 - June 2011
University of Oregon  October 2010 - February 2011
University of Oregon  September 2010 - December 2010
University of Oregon  September 2009 - March 2010
Infosys Technologies Ltd  August 2006 - April 2009

Skills
Java, ASP .NET, C#, LINQ, T-SQL, MySQL, JavaScript, jQuery, Python, Photoshop

Education
University of Oregon   2009 — 2011
Masters, Computer Science

Anna University   2002 — 2006
B.E., Computer Science

DAV

DAV

Experience
PacificSource Health Plans   September 2013 - Present
Gill Compliance Solutions   May 2012 - Present
McCall Mermorial Hospital   May 2010 - Present
St. Lukes Jerome   March 2010 - Present
MD Review   February 2002 - Present
American College of Surgeons  January 1999 - Present
Elmore Medical Center  November 1995 - Present
Predixion Software, Inc.   May 2011 - April 2014
Emergency Medicine of Idaho  May 2006 - November 2009
Idaho Emergency Physicians   July 1995 - December 2008

Skills
Board Certified, Emergency Medicine, ACLS, Patient Satisfaction, Healthcare Consulting, Healthcare IT, Business Strategy, Public Speaking, Business Process, Healthcare Information..., Medicine, Hospitals, Healthcare Management, Nursing, Clinical Research, Physicians, Clinical Trials, Informatics, Medical Coding, Medical Education, Surgery, HIPAA, Critical Care, EMR, EHR, Physician Relations, Patient Safety, Epic Systems, Quality Improvement, Medicaid, Pediatrics, Healthcare

Education
Boise State University   2010 — 2012
MBA, Business

Johns Hopkins School of Medicine   1987 — 1992
MD, Medicine

Reed College   1983 — 1987
BA, Biology/Chemistry

Experience
PacificSource Health Plans   January 2012 - Present
Central Oregon Radiology Associates   April 2009 - January 2012
Cascade Medical Imaging   April 2009 - January 2012
LifeWise Health Plan of Oregon  February 2006 - January 2009
New Century Mortgage  September 2001 - February 2006
New Century Mortgage  September 2001 - February 2006
Guthy-Renker  January 2001 - September 2001

Skills
Technical Support, Active Directory, Customer Service, Troubleshooting, Windows 7, Microsoft Office, Desktop Imaging, Windows, WDS, Disaster Recovery, Microsoft Exchange, Windows Server, Process Improvement, Vendor Management, ITIL, VMware, Servers, ShoreTel, Mitel, Networking, Databases

Education
Oregon State University   2006 — 2010
Computer Science

Central Oregon Community College   2006 — 2009
Computer Science

Experience
PacificSource Health Plans  

Skills
Health Insurance, Employee Benefits, Insurance, Managed Care, Healthcare, Strategic Planning, Life Insurance, Brokers, Health Savings Accounts, Team Building, Customer Service, Management, Benefits Administration

Education
Oregon State University

Experience
Oregon State University  September 2013 - May 2015
University of Oregon  April 2012 - September 2013
Oregon Medical Group  October 2009 - August 2011
Columbia Memorial Hospital  October 2003 - 2009
PacificSource Health Plans   May 1999 - October 2003

Skills
Neurology, Hospitals, Medicine, Pediatrics, Internal Medicine

Education
Linfield College   1988 — 1993
BS, Business Management

Experience
Providence Health & Services  April 2012 - Present
PacificSource Health Plans   February 1997 - December 2011

Education
Metropolitan State College of Denver   1992 — 1994
Bachelor of Science (B.S.), Nursing

Experience
PacificSource Health Plans   December 2012 - Present
PacificSource Health Plans   October 2010 - December 2012
LTC Global / ACSIA  September 2008 - September 2010

Skills
Databases

Education
Portland State University   2003 — 2006
Bachelors, Mathematics

Experience
PacificSource Health Plans   August 2015 - Present
KeyMark, Inc  November 2012 - May 2015
Encore Imaging Systems Inc   May 2004 - November 2012
Kelly IT Resources  September 2003 - September 2003
Liberty Northwest Insurance  September 2000 - June 2003
Circle International  January 1999 - August 2000
Providence Health Plans  January 1998 - December 1998
Emery Worldwide, Inc   June 1996 - December 1997
SelectCare Health Plans   April 1995 - June 1996

Skills
Integration, Web Services, Microsoft Office

Education
Oregon State University
Bachelor of Science, Mathematical Science

Clackamas Community College   1982 — 1983
Associate's degree, Science

Experience
PacificSource Health Plans   April 2015 - Present
PacificSource Health Plans   August 2014 - April 2015
FamilyCare Health Plans  March 2013 - April 2014
Family Cares Inc   October 2011 - March 2013
Salem Hospital – Old Email  1992 - 2011
Kaiser Permanente  1992 - 2011
Kaiser Permanente  2000 - 2010

Skills
Healthcare Management, Hospitals, Medicine, Healthcare, EMR, Informatics, Healthcare Information..., Healthcare Consulting, EHR

Education
Chicago Medical School at Rosalind Franklin U-Med & Science   1985 — 1989
md, medicine

Experience
Nike  September 2014 - Present
Nike  August 2013 - September 2014
Continental Marketing  March 2010 - August 2013
Continental Marketing  December 2007 - March 2010
PacificSource Health Plans   August 2007 - December 2007
First Baptist Church of Eugene  2005 - 2007

Skills
Outlook, Microsoft Excel, PowerPoint, Competitive Analysis, Product Marketing, Sales Analysis, Marketing Strategy, Retail, Forecasting, Leadership, Sales, Sales Management, Strategy, Management, Merchandising

Education
University of Oregon - Charles H. Lundquist College of Business   2003 — 2007
Bachelor of Science, Marketing

CIMBA
Undergraduate Program - Fall 2006, Business Administration

Experience
The Integer Group  June 2010 - Present
PayTech  October 2007 - June 2010
White Cap Construction Supply  February 2006 - January 2007
Coca-Cola Enterprises  February 2004 - July 2005
PacificSource Health Plans   August 1999 - February 2002
Deschutes Ready Mix   October 1994 - May 1998

Skills
Employee Relations, Payroll, Recruiting, Employee Benefits, Human Resources, HRIS, Benefits Administration, HR Policies, Talent Management, Onboarding, Applicant Tracking..., Deferred Compensation

Education
Colorado State University   1985 — 1991
Actuarial Science

Experience
PacificSource Health Plans   January 2012 - Present
D.R. Horton   2004 - 2007
Colwell Banker Home Sales Services   2001 - 2004

Skills
Access, Claim, Health Insurance, Outlook, Insurance, HIPAA, Medicare, Software Documentation, Employee Benefits, Call Centers, Customer Service, PowerPoint, Visio, Brokers, Microsoft Excel, Data Entry, Windows 7

Education
Central Oregon Community College
Associate's degree, Business Administration and Management, General

Experience
PacificSource Health Plans   May 2011 - Present
Principal Financial Group  September 1979 - August 1998
Principal Financial Group  October 1974 - May 1998

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Insurance, Employee Benefits, Health Insurance, Risk Management, Negotiation, Claim

Education
Mt. Hood Community College   1998 — 2000
Associate's degree, Architectural Engineering & Civil Engineering

Experience
PacificSource Health Plans  

Skills
Business Analysis

Education
Linfield College   2007 — 2013
Bachelor of Applied Science (BASc), Accounting